2020 Public Service Employee Survey Results for Public Service Commission of Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 34 46 3 12 5 0 0 80 17 125
2020 AS-01 30 48 0 22 0 0 0 78 22 27
2020 AS-02 33 52 4 0 11 0 0 85 11 27
2020 AS-03 43 48 0 10 0 0 0 90 10 21
2020 AS-04 40 30 10 20 0 0 0 70 20 10
2020 AS-05 32 42 11 11 5 0 0 74 16 19

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 67 23 5 2 4 0 0 90 6 124
2020 AS-01 67 26 7 0 0 0 0 93 0 27
2020 AS-02 67 19 4 0 11 0 0 85 11 27
2020 AS-03 75 20 0 0 5 0 0 95 5 20
2020 AS-04 60 40 0 0 0 0 0 100 0 10
2020 AS-05 63 16 5 11 5 0 0 79 16 19
2017 AS 72 22 3 2 1 0 0 95 3 112
2017 AS-01 76 24 0 0 0 0 0 100 0 25
2017 AS-02 73 21 3 3 0 0 0 94 3 33
2017 AS-03 65 29 0 6 0 0 0 94 6 17
2017 AS-04 91 9 0 0 0 0 0 100 0 11
2017 AS-05 62 31 8 0 0 0 0 92 0 13
2014 AS 70 22 3 3 2 0 0 92 5 125
2014 AS-01 53 36 7 4 0 0 0 89 4 28
2014 AS-02 74 23 3 0 0 0 0 97 0 35
2014 AS-03 71 29 0 0 0 0 0 100 0 14
2014 AS-04 62 15 8 8 8 0 0 77 15 13
2014 AS-05 89 11 0 0 0 0 0 100 0 19

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 42 9 8 2 0 2 80 11 125
2020 AS-01 44 41 7 4 4 0 0 85 7 27
2020 AS-02 37 48 7 4 4 0 0 85 7 27
2020 AS-03 48 38 5 10 0 0 0 86 10 21
2020 AS-04 20 60 0 20 0 0 0 80 20 10
2020 AS-05 32 32 21 11 0 0 5 67 11 19
2019 AS 57 30 5 5 3 0 0 87 7 151
2019 AS-01 76 21 3 0 0 0 0 97 0 33
2019 AS-02 59 22 7 12 0 0 0 80 12 41
2019 AS-03 40 56 0 4 0 0 0 96 4 25
2019 AS-04 55 18 18 0 9 0 0 73 9 11
2019 AS-05 57 38 5 0 0 0 0 95 0 21
2017 AS 43 39 7 7 4 0 0 82 11 112
2017 AS-01 52 24 12 4 8 0 0 76 12 25
2017 AS-02 42 40 9 9 0 0 0 83 9 33
2017 AS-03 24 64 6 6 0 0 0 88 6 17
2017 AS-04 73 27 0 0 0 0 0 100 0 11
2017 AS-05 46 38 8 8 0 0 0 85 8 13
2014 AS 34 34 10 12 10 0 0 68 22 125
2014 AS-01 32 54 7 7 0 0 0 86 7 28
2014 AS-02 26 37 17 11 9 0 0 63 20 35
2014 AS-03 36 14 14 21 14 0 0 50 36 14
2014 AS-04 31 54 0 8 8 0 0 85 15 13
2014 AS-05 52 21 5 11 11 0 0 74 21 19

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 35 36 12 11 4 0 1 72 15 124
2020 AS-01 30 48 19 0 4 0 0 78 4 27
2020 AS-02 37 37 4 11 11 0 0 74 22 27
2020 AS-03 35 50 5 10 0 0 0 85 10 20
2020 AS-04 40 30 0 30 0 0 0 70 30 10
2020 AS-05 37 32 21 11 0 0 0 68 11 19
2019 AS 44 34 10 10 2 0 1 78 12 149
2019 AS-01 52 24 3 21 0 0 0 76 21 33
2019 AS-02 50 30 15 5 0 0 0 80 5 40
2019 AS-03 24 44 16 16 0 0 0 68 16 25
2019 AS-04 40 30 0 20 10 0 0 70 30 10
2019 AS-05 48 38 14 0 0 0 0 86 0 21
2018 AS 32 41 13 7 5 0 2 74 13 122
2018 AS-01 39 30 26 4 0 0 0 70 4 23
2018 AS-02 29 41 9 9 12 0 0 71 21 34
2018 AS-03 18 53 18 6 0 0 6 75 6 17
2018 AS-04 31 56 0 0 6 0 6 93 7 16
2018 AS-05 60 20 7 7 7 0 0 80 13 15
2017 AS 37 37 13 6 7 0 0 73 13 112
2017 AS-01 48 24 12 8 8 0 0 72 16 25
2017 AS-02 30 40 19 3 8 0 0 70 11 33
2017 AS-03 30 41 17 6 6 0 0 71 12 17
2017 AS-04 54 46 0 0 0 0 0 100 0 11
2017 AS-05 46 15 15 16 8 0 0 61 23 13
2014 AS 39 35 6 12 7 0 1 75 19 125
2014 AS-01 43 39 4 11 4 0 0 82 14 28
2014 AS-02 34 40 9 11 6 0 0 74 17 35
2014 AS-03 29 36 7 14 7 0 7 69 23 14
2014 AS-04 38 31 8 15 8 0 0 69 23 13
2014 AS-05 58 26 5 0 11 0 0 84 11 19

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 46 38 6 6 2 0 1 85 9 124
2020 AS-01 44 37 7 11 0 0 0 81 11 27
2020 AS-02 48 33 4 7 7 0 0 81 15 27
2020 AS-03 55 35 0 10 0 0 0 90 10 20
2020 AS-04 50 40 0 10 0 0 0 90 10 10
2020 AS-05 37 53 11 0 0 0 0 89 0 19
2019 AS 59 32 5 4 0 0 0 91 4 150
2019 AS-01 76 21 0 3 0 0 0 97 3 33
2019 AS-02 60 30 8 3 0 0 0 90 3 40
2019 AS-03 56 44 0 0 0 0 0 100 0 25
2019 AS-04 36 36 9 18 0 0 0 73 18 11
2019 AS-05 57 33 5 5 0 0 0 90 5 21
2017 AS 52 38 3 5 2 0 0 90 7 112
2017 AS-01 56 28 4 8 4 0 0 84 12 25
2017 AS-02 52 40 3 3 2 0 0 92 5 33
2017 AS-03 47 46 0 6 0 0 0 94 6 17
2017 AS-04 91 9 0 0 0 0 0 100 0 11
2017 AS-05 46 54 0 0 0 0 0 100 0 13
2014 AS 55 31 6 6 1 1 1 87 7 125
2014 AS-01 50 43 0 7 0 0 0 93 7 28
2014 AS-02 48 34 6 9 3 0 0 83 11 35
2014 AS-03 43 43 14 0 0 0 0 86 0 14
2014 AS-04 62 15 8 15 0 0 0 77 15 13
2014 AS-05 74 26 0 0 0 0 0 100 0 19

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 57 23 6 6 6 0 2 81 13 125
2020 AS-01 59 19 15 4 4 0 0 78 7 27
2020 AS-02 59 22 4 0 11 0 4 85 12 27
2020 AS-03 57 24 10 10 0 0 0 81 10 21
2020 AS-04 60 20 0 10 10 0 0 80 20 10
2020 AS-05 47 37 0 11 0 0 5 89 11 19
2019 AS 61 27 7 4 0 1 0 89 4 150
2019 AS-01 79 18 0 0 0 3 0 100 0 33
2019 AS-02 59 24 12 5 0 0 0 83 5 41
2019 AS-03 64 24 12 0 0 0 0 88 0 25
2019 AS-04 45 45 9 0 0 0 0 91 0 11
2019 AS-05 71 24 5 0 0 0 0 95 0 21
2018 AS 56 32 5 2 5 0 0 88 7 122
2018 AS-01 70 26 0 0 4 0 0 96 4 23
2018 AS-02 41 41 6 0 12 0 0 82 12 34
2018 AS-03 65 24 6 6 0 0 0 88 6 17
2018 AS-04 56 38 6 0 0 0 0 94 0 16
2018 AS-05 67 20 7 7 0 0 0 87 7 15
2017 AS 52 28 6 8 5 0 0 80 13 112
2017 AS-01 60 20 12 0 8 0 0 80 8 25
2017 AS-02 42 28 9 17 3 0 0 70 21 33
2017 AS-03 59 41 0 0 0 0 0 100 0 17
2017 AS-04 91 9 0 0 0 0 0 100 0 11
2017 AS-05 39 38 0 15 8 0 0 77 23 13
2014 AS 50 32 6 6 5 1 0 83 11 125
2014 AS-01 43 39 4 7 7 0 0 82 14 28
2014 AS-02 43 37 9 6 6 0 0 80 11 35
2014 AS-03 57 21 14 0 7 0 0 79 7 14
2014 AS-04 62 23 8 8 0 0 0 85 8 13
2014 AS-05 63 37 0 0 0 0 0 100 0 19

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 31 15 13 4 0 0 69 17 124
2020 AS-01 37 41 11 7 4 0 0 78 11 27
2020 AS-02 41 15 19 11 15 0 0 56 26 27
2020 AS-03 20 45 10 25 0 0 0 65 25 20
2020 AS-04 50 40 0 10 0 0 0 90 10 10
2020 AS-05 32 26 32 11 0 0 0 58 11 19
2019 AS 35 45 9 7 3 0 0 81 10 150
2019 AS-01 50 34 6 9 0 0 0 84 9 32
2019 AS-02 29 51 10 7 2 0 0 80 10 41
2019 AS-03 36 44 12 4 4 0 0 80 8 25
2019 AS-04 18 55 27 0 0 0 0 73 0 11
2019 AS-05 29 52 5 5 10 0 0 81 14 21
2018 AS 33 39 14 9 6 0 0 71 15 122
2018 AS-01 39 30 22 9 0 0 0 70 9 23
2018 AS-02 35 35 3 15 12 0 0 71 26 34
2018 AS-03 24 53 12 12 0 0 0 76 12 17
2018 AS-04 31 44 19 0 6 0 0 75 6 16
2018 AS-05 27 47 20 7 0 0 0 73 7 15
2017 AS 21 47 17 10 5 0 0 68 15 112
2017 AS-01 20 43 8 17 12 0 0 63 29 25
2017 AS-02 25 36 22 11 6 0 0 61 17 33
2017 AS-03 12 59 29 0 0 0 0 71 0 17
2017 AS-04 36 54 9 0 0 0 0 91 0 11
2017 AS-05 16 61 15 0 8 0 0 77 8 13
2014 AS 22 48 15 10 4 1 0 71 14 125
2014 AS-01 21 50 14 14 0 0 0 71 14 28
2014 AS-02 23 51 14 6 3 3 0 76 9 35
2014 AS-03 14 50 14 21 0 0 0 64 21 14
2014 AS-04 23 38 23 8 8 0 0 62 15 13
2014 AS-05 21 58 16 5 0 0 0 80 5 19

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 45 34 7 13 2 0 0 78 14 125
2020 AS-01 44 37 4 15 0 0 0 81 15 27
2020 AS-02 56 30 4 4 7 0 0 85 11 27
2020 AS-03 48 29 10 14 0 0 0 76 14 21
2020 AS-04 40 40 10 10 0 0 0 80 10 10
2020 AS-05 42 37 5 16 0 0 0 79 16 19
2019 AS 42 30 15 9 3 0 1 74 11 151
2019 AS-01 61 18 9 6 0 0 6 84 6 33
2019 AS-02 44 32 15 10 0 0 0 76 10 41
2019 AS-03 36 40 12 8 4 0 0 76 12 25
2019 AS-04 27 9 36 27 0 0 0 36 27 11
2019 AS-05 29 48 10 5 10 0 0 76 14 21
2018 AS 34 33 20 5 7 1 1 68 12 122
2018 AS-01 57 30 9 4 0 0 0 87 4 23
2018 AS-02 35 21 26 6 12 0 0 56 18 34
2018 AS-03 29 35 18 12 6 0 0 65 18 17
2018 AS-04 38 38 19 0 0 0 6 80 0 16
2018 AS-05 27 40 27 0 7 0 0 67 7 15
2017 AS 26 31 20 12 11 1 0 58 23 112
2017 AS-01 31 20 21 8 20 0 0 51 28 25
2017 AS-02 24 34 18 15 9 0 0 58 25 33
2017 AS-03 30 29 12 23 0 6 0 63 25 17
2017 AS-04 45 37 18 0 0 0 0 82 0 11
2017 AS-05 15 23 39 8 15 0 0 38 23 13
2014 AS 30 36 14 11 8 0 0 66 19 124
2014 AS-01 32 46 14 7 0 0 0 79 7 28
2014 AS-02 32 38 12 6 12 0 0 71 18 34
2014 AS-03 36 21 21 14 7 0 0 57 21 14
2014 AS-04 23 31 23 23 0 0 0 54 23 13
2014 AS-05 21 42 11 21 5 0 0 63 26 19

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 40 38 12 6 4 0 0 77 10 124
2020 AS-01 41 52 4 0 4 0 0 93 4 27
2020 AS-02 33 33 19 7 7 0 0 67 15 27
2020 AS-03 33 43 14 0 10 0 0 76 10 21
2020 AS-04 40 40 0 20 0 0 0 80 20 10
2020 AS-05 53 26 5 16 0 0 0 79 16 19
2019 AS 38 41 13 7 2 0 0 79 9 151
2019 AS-01 48 30 15 6 0 0 0 79 6 33
2019 AS-02 34 46 10 7 2 0 0 80 10 41
2019 AS-03 32 44 12 12 0 0 0 76 12 25
2019 AS-04 36 36 18 0 9 0 0 73 9 11
2019 AS-05 33 52 10 5 0 0 0 86 5 21
2018 AS 35 39 14 6 6 1 0 74 12 121
2018 AS-01 43 35 13 0 4 4 0 82 5 23
2018 AS-02 35 29 15 9 12 0 0 65 21 34
2018 AS-03 29 53 12 6 0 0 0 82 6 17
2018 AS-04 40 40 7 7 7 0 0 80 13 15
2018 AS-05 27 40 33 0 0 0 0 67 0 15
2017 AS 27 48 6 15 4 0 0 75 19 112
2017 AS-01 24 44 0 28 4 0 0 68 32 25
2017 AS-02 24 61 6 6 3 0 0 85 9 33
2017 AS-03 24 46 18 12 0 0 0 71 12 17
2017 AS-04 63 37 0 0 0 0 0 100 0 11
2017 AS-05 15 46 8 23 8 0 0 62 31 13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 54 28 10 4 2 0 1 83 7 124
2020 AS-01 56 30 7 7 0 0 0 85 7 27
2020 AS-02 52 22 15 4 7 0 0 74 11 27
2020 AS-03 48 38 10 0 5 0 0 86 5 21
2020 AS-04 50 30 10 10 0 0 0 80 10 10
2020 AS-05 50 33 6 6 0 0 6 88 6 18
2019 AS 43 46 7 3 1 0 0 89 4 151
2019 AS-01 45 42 9 3 0 0 0 88 3 33
2019 AS-02 44 49 5 0 2 0 0 93 2 41
2019 AS-03 40 44 12 4 0 0 0 84 4 25
2019 AS-04 36 55 0 0 9 0 0 91 9 11
2019 AS-05 43 48 10 0 0 0 0 90 0 21
2018 AS 42 42 11 1 3 0 1 84 4 122
2018 AS-01 52 43 4 0 0 0 0 96 0 23
2018 AS-02 38 32 18 0 12 0 0 71 12 34
2018 AS-03 41 53 6 0 0 0 0 94 0 17
2018 AS-04 50 25 19 6 0 0 0 75 6 16
2018 AS-05 27 47 20 0 0 0 7 79 0 15
2017 AS 38 45 9 5 2 1 0 84 7 112
2017 AS-01 43 37 8 4 4 4 0 83 8 25
2017 AS-02 33 53 3 8 3 0 0 86 11 33
2017 AS-03 41 47 12 0 0 0 0 88 0 17
2017 AS-04 72 18 9 0 0 0 0 91 0 11
2017 AS-05 23 54 15 8 0 0 0 77 8 13
2014 AS 43 40 10 2 3 1 0 84 6 125
2014 AS-01 54 36 11 0 0 0 0 89 0 28
2014 AS-02 43 40 9 0 9 0 0 83 9 35
2014 AS-03 29 50 14 7 0 0 0 79 7 14
2014 AS-04 31 46 15 0 8 0 0 77 8 13
2014 AS-05 52 32 5 11 0 0 0 84 11 19

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 43 31 10 10 6 0 0 74 16 125
2020 AS-01 52 19 19 7 4 0 0 70 11 27
2020 AS-02 41 26 7 19 7 0 0 67 26 27
2020 AS-03 48 38 5 0 10 0 0 86 10 21
2020 AS-04 40 50 10 0 0 0 0 90 0 10
2020 AS-05 32 47 11 5 5 0 0 79 11 19
2019 AS 42 39 8 7 3 1 1 82 10 151
2019 AS-01 58 30 3 6 0 0 3 91 6 33
2019 AS-02 41 37 12 10 0 0 0 78 10 41
2019 AS-03 32 52 8 8 0 0 0 84 8 25
2019 AS-04 18 55 18 9 0 0 0 73 9 11
2019 AS-05 48 29 5 5 10 5 0 80 15 21
2018 AS 36 34 17 7 7 0 0 70 13 122
2018 AS-01 48 30 22 0 0 0 0 78 0 23
2018 AS-02 35 26 15 6 18 0 0 62 24 34
2018 AS-03 35 41 12 6 6 0 0 76 12 17
2018 AS-04 44 25 25 6 0 0 0 69 6 16
2018 AS-05 27 40 20 13 0 0 0 67 13 15
2017 AS 28 39 15 10 6 1 0 68 16 112
2017 AS-01 35 24 21 8 12 0 0 59 20 25
2017 AS-02 21 49 9 14 6 0 0 70 21 33
2017 AS-03 30 41 23 6 0 0 0 71 6 17
2017 AS-04 72 18 9 0 0 0 0 91 0 11
2017 AS-05 8 54 15 23 0 0 0 62 23 13

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 34 10 4 3 0 0 83 7 125
2020 AS-01 56 37 0 4 4 0 0 93 7 27
2020 AS-02 48 15 19 11 7 0 0 63 19 27
2020 AS-03 48 38 10 0 5 0 0 86 5 21
2020 AS-04 60 40 0 0 0 0 0 100 0 10
2020 AS-05 32 47 21 0 0 0 0 79 0 19
2019 AS 57 32 6 4 0 1 1 90 4 150
2019 AS-01 69 22 3 3 0 0 3 94 3 32
2019 AS-02 59 37 2 2 0 0 0 95 2 41
2019 AS-03 48 36 8 4 0 4 0 88 4 25
2019 AS-04 55 45 0 0 0 0 0 100 0 11
2019 AS-05 57 19 14 10 0 0 0 76 10 21
2018 AS 42 42 11 3 2 0 0 84 5 122
2018 AS-01 61 26 13 0 0 0 0 87 0 23
2018 AS-02 44 38 9 3 6 0 0 82 9 34
2018 AS-03 35 53 12 0 0 0 0 88 0 17
2018 AS-04 44 38 13 6 0 0 0 81 6 16
2018 AS-05 20 60 13 7 0 0 0 80 7 15
2017 AS 42 40 12 5 2 0 0 82 6 112
2017 AS-01 35 35 21 8 0 0 0 71 8 25
2017 AS-02 55 28 8 6 3 0 0 83 9 33
2017 AS-03 36 59 6 0 0 0 0 94 0 17
2017 AS-04 54 37 9 0 0 0 0 91 0 11
2017 AS-05 39 46 8 0 8 0 0 85 8 13
2014 AS 54 36 6 1 2 0 0 90 3 125
2014 AS-01 64 32 4 0 0 0 0 96 0 28
2014 AS-02 52 40 6 0 3 0 0 91 3 35
2014 AS-03 50 43 7 0 0 0 0 93 0 14
2014 AS-04 31 46 23 0 0 0 0 77 0 13
2014 AS-05 64 26 5 5 0 0 0 90 5 19

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 43 38 10 6 3 0 0 81 10 125
2020 AS-01 41 41 11 7 0 0 0 81 7 27
2020 AS-02 44 33 7 4 11 0 0 78 15 27
2020 AS-03 43 43 10 0 5 0 0 86 5 21
2020 AS-04 50 30 0 20 0 0 0 80 20 10
2020 AS-05 37 42 16 5 0 0 0 79 5 19
2019 AS 41 40 9 6 4 0 1 81 10 150
2019 AS-01 53 34 3 6 0 0 3 90 6 32
2019 AS-02 34 41 12 10 2 0 0 76 12 41
2019 AS-03 40 48 4 4 4 0 0 88 8 25
2019 AS-04 36 45 9 0 9 0 0 82 9 11
2019 AS-05 43 29 14 10 5 0 0 71 14 21
2018 AS 32 40 16 7 5 0 1 73 12 122
2018 AS-01 48 30 17 0 0 0 4 82 0 23
2018 AS-02 24 38 15 9 15 0 0 62 24 34
2018 AS-03 29 53 12 6 0 0 0 82 6 17
2018 AS-04 38 44 13 6 0 0 0 81 6 16
2018 AS-05 33 40 27 0 0 0 0 73 0 15
2017 AS 29 44 8 13 3 2 0 75 16 112
2017 AS-01 35 28 13 20 4 0 0 63 24 25
2017 AS-02 21 42 6 22 3 6 0 67 26 33
2017 AS-03 30 58 6 6 0 0 0 88 6 17
2017 AS-04 54 46 0 0 0 0 0 100 0 11
2017 AS-05 23 54 15 8 0 0 0 77 8 13
2014 AS 28 42 14 8 6 1 1 71 15 125
2014 AS-01 32 36 21 7 4 0 0 68 11 28
2014 AS-02 20 52 9 9 9 3 0 74 18 35
2014 AS-03 21 50 21 7 0 0 0 71 7 14
2014 AS-04 31 46 8 8 0 0 8 83 8 13
2014 AS-05 26 32 16 16 11 0 0 58 26 19

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 32 9 7 3 0 0 81 10 123
2020 AS-01 54 31 15 0 0 0 0 85 0 26
2020 AS-02 38 38 4 8 12 0 0 77 19 26
2020 AS-03 57 24 10 5 5 0 0 81 10 21
2020 AS-04 50 40 10 0 0 0 0 90 0 10
2020 AS-05 47 37 5 11 0 0 0 84 11 19
2019 AS 48 33 9 8 1 0 1 82 9 151
2019 AS-01 55 24 9 9 0 0 3 81 9 33
2019 AS-02 41 37 12 10 0 0 0 78 10 41
2019 AS-03 52 36 4 4 4 0 0 88 8 25
2019 AS-04 36 45 9 9 0 0 0 82 9 11
2019 AS-05 57 19 10 14 0 0 0 76 14 21
2018 AS 41 29 19 7 3 0 0 70 11 121
2018 AS-01 61 17 22 0 0 0 0 78 0 23
2018 AS-02 29 26 24 15 6 0 0 56 21 34
2018 AS-03 41 41 12 0 6 0 0 82 6 17
2018 AS-04 56 19 25 0 0 0 0 75 0 16
2018 AS-05 47 27 13 13 0 0 0 73 13 15
2017 AS 32 41 12 10 5 0 0 73 15 112
2017 AS-01 39 24 16 13 8 0 0 63 21 25
2017 AS-02 33 34 15 12 6 0 0 67 18 33
2017 AS-03 25 70 6 0 0 0 0 94 0 17
2017 AS-04 63 37 0 0 0 0 0 100 0 11
2017 AS-05 16 46 31 8 0 0 0 62 8 13
2014 AS 37 35 15 7 6 0 0 72 13 125
2014 AS-01 43 29 18 11 0 0 0 71 11 28
2014 AS-02 37 29 17 9 9 0 0 66 17 35
2014 AS-03 29 50 14 7 0 0 0 79 7 14
2014 AS-04 31 38 23 8 0 0 0 69 8 13
2014 AS-05 26 48 11 5 10 0 0 74 15 19

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 48 35 6 8 3 0 0 83 11 123
2020 AS-01 56 33 4 4 4 0 0 89 7 27
2020 AS-02 50 27 8 12 4 0 0 77 15 26
2020 AS-03 48 43 5 0 5 0 0 90 5 21
2020 AS-04 50 40 0 10 0 0 0 90 10 10
2020 AS-05 50 39 0 11 0 0 0 89 11 18
2019 AS 39 44 12 3 1 1 0 84 4 151
2019 AS-01 52 39 6 3 0 0 0 91 3 33
2019 AS-02 37 46 15 0 0 2 0 85 0 41
2019 AS-03 40 44 16 0 0 0 0 84 0 25
2019 AS-04 36 27 36 0 0 0 0 64 0 11
2019 AS-05 33 33 10 14 5 5 0 70 20 21
2018 AS 39 36 12 6 7 0 0 75 12 121
2018 AS-01 61 22 13 4 0 0 0 83 4 23
2018 AS-02 33 30 15 6 15 0 0 64 21 33
2018 AS-03 35 53 12 0 0 0 0 88 0 17
2018 AS-04 63 19 13 0 6 0 0 81 6 16
2018 AS-05 33 53 0 0 13 0 0 87 13 15
2017 AS 40 37 11 9 3 0 0 77 12 112
2017 AS-01 48 20 16 12 4 0 0 68 16 25
2017 AS-02 36 37 12 15 0 0 0 73 15 33
2017 AS-03 42 58 0 0 0 0 0 100 0 17
2017 AS-04 63 37 0 0 0 0 0 100 0 11
2017 AS-05 39 23 23 8 8 0 0 62 15 13
2014 AS 38 40 11 5 6 0 0 78 11 125
2014 AS-01 39 36 18 4 4 0 0 75 7 28
2014 AS-02 37 49 3 3 9 0 0 86 11 35
2014 AS-03 29 57 14 0 0 0 0 86 0 14
2014 AS-04 38 38 15 8 0 0 0 77 8 13
2014 AS-05 32 31 16 16 5 0 0 63 21 19

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 41 32 14 10 4 0 0 73 14 125
2020 AS-01 48 26 11 15 0 0 0 74 15 27
2020 AS-02 48 15 15 15 7 0 0 63 22 27
2020 AS-03 19 43 19 10 10 0 0 62 19 21
2020 AS-04 50 40 0 10 0 0 0 90 10 10
2020 AS-05 32 53 16 0 0 0 0 84 0 19
2019 AS 42 40 11 7 1 0 0 82 7 151
2019 AS-01 55 36 3 6 0 0 0 91 6 33
2019 AS-02 44 41 10 5 0 0 0 85 5 41
2019 AS-03 36 40 16 8 0 0 0 76 8 25
2019 AS-04 45 45 9 0 0 0 0 91 0 11
2019 AS-05 33 33 19 10 5 0 0 67 14 21
2018 AS 34 44 12 5 5 0 0 78 10 122
2018 AS-01 43 48 4 4 0 0 0 91 4 23
2018 AS-02 32 41 9 6 12 0 0 74 18 34
2018 AS-03 35 35 24 6 0 0 0 71 6 17
2018 AS-04 56 31 6 0 6 0 0 88 6 16
2018 AS-05 20 60 13 7 0 0 0 80 7 15
2017 AS 30 47 10 7 5 1 0 77 13 112
2017 AS-01 39 31 9 8 12 0 0 71 20 25
2017 AS-02 31 49 12 3 6 0 0 79 9 33
2017 AS-03 19 70 6 6 0 0 0 88 6 17
2017 AS-04 54 37 0 9 0 0 0 91 9 11
2017 AS-05 16 54 23 0 8 0 0 69 8 13
2014 AS 30 47 17 4 2 0 0 77 6 125
2014 AS-01 25 53 14 7 0 0 0 78 7 28
2014 AS-02 31 51 12 3 3 0 0 83 6 35
2014 AS-03 21 43 36 0 0 0 0 64 0 14
2014 AS-04 23 62 8 0 8 0 0 85 8 13
2014 AS-05 32 42 16 10 0 0 0 74 10 19

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 47 24 16 8 4 0 1 72 12 124
2020 AS-01 52 22 26 0 0 0 0 74 0 27
2020 AS-02 70 19 7 4 0 0 0 89 4 27
2020 AS-03 33 43 14 10 0 0 0 76 10 21
2020 AS-05 53 16 16 11 0 0 5 72 11 19
2019 AS 48 34 15 1 1 0 1 83 3 151
2019 AS-01 45 48 6 0 0 0 0 94 0 33
2019 AS-02 61 24 15 0 0 0 0 85 0 41
2019 AS-03 40 44 16 0 0 0 0 84 0 25
2019 AS-04 55 18 18 0 9 0 0 73 9 11
2019 AS-05 48 24 24 0 0 0 5 75 0 21
2018 AS 48 29 13 6 2 0 2 78 8 122
2018 AS-01 61 30 9 0 0 0 0 91 0 23
2018 AS-02 59 24 12 3 3 0 0 82 6 34
2018 AS-03 35 35 24 6 0 0 0 71 6 17
2018 AS-04 56 19 0 13 0 0 13 86 14 16
2018 AS-05 27 33 27 7 7 0 0 60 13 15
2017 AS 48 32 12 5 0 1 1 82 6 111
2017 AS-01 61 35 4 0 0 0 0 96 0 25
2017 AS-02 60 15 19 3 0 3 0 77 3 33
2017 AS-03 41 41 6 12 0 0 0 82 12 17
2017 AS-04 55 36 0 0 0 0 9 100 0 11
2017 AS-05 23 46 15 15 0 0 0 69 15 13
2014 AS 50 33 13 1 3 1 0 83 4 125
2014 AS-01 57 32 7 4 0 0 0 89 4 28
2014 AS-02 37 40 17 0 6 0 0 77 6 35
2014 AS-03 64 21 7 0 7 0 0 86 7 14
2014 AS-04 54 38 8 0 0 0 0 92 0 13
2014 AS-05 52 32 11 0 5 0 0 84 5 19

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 7 27 29 27 8 1 1 35 35 124
2020 AS-01 8 23 38 19 12 0 0 31 31 26
2020 AS-02 11 11 30 41 4 4 0 46 23 27
2020 AS-03 5 43 19 29 5 0 0 33 48 21
2020 AS-04 20 30 0 30 20 0 0 50 50 10
2020 AS-05 0 21 32 26 16 0 5 44 22 19
2019 AS 3 26 37 22 9 1 2 31 30 148
2019 AS-01 0 21 30 27 18 3 0 47 22 33
2019 AS-02 8 32 32 13 11 3 3 25 42 38
2019 AS-03 0 36 36 20 4 0 4 25 38 25
2019 AS-04 0 18 45 36 0 0 0 36 18 11
2019 AS-05 0 29 57 14 0 0 0 14 29 21
2018 AS 3 26 40 17 11 0 3 28 31 121
2018 AS-01 0 22 43 17 13 0 4 32 23 23
2018 AS-02 6 24 32 15 18 0 6 34 31 34
2018 AS-03 0 24 47 18 12 0 0 29 24 17
2018 AS-04 6 38 31 19 0 0 6 20 47 16
2018 AS-05 0 27 53 7 13 0 0 20 27 15
2017 AS 9 22 36 16 12 2 4 30 32 112
2017 AS-01 8 0 28 20 37 4 4 61 9 25
2017 AS-02 12 19 40 9 12 3 5 23 33 33
2017 AS-03 6 35 47 12 0 0 0 12 41 17
2017 AS-04 0 9 45 46 0 0 0 46 9 11
2017 AS-05 15 38 31 8 0 0 8 8 58 13
2014 AS 10 24 40 19 4 2 0 24 35 124
2014 AS-01 7 21 46 18 4 4 0 22 30 28
2014 AS-02 17 40 17 20 3 3 0 23 59 35
2014 AS-03 7 21 57 14 0 0 0 14 29 14
2014 AS-04 8 15 46 23 8 0 0 31 23 13
2014 AS-05 5 21 42 21 10 0 0 31 27 19

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 3 17 25 28 24 1 1 54 21 123
2020 AS-01 0 12 35 27 27 0 0 54 12 26
2020 AS-02 4 22 11 33 26 4 0 62 27 27
2020 AS-03 5 14 38 19 24 0 0 43 19 21
2020 AS-04 10 20 20 30 20 0 0 50 30 10
2020 AS-05 5 5 16 37 32 0 5 72 11 19
2019 AS 6 15 29 19 22 5 3 45 23 150
2019 AS-01 9 6 24 12 36 9 3 55 17 33
2019 AS-02 10 15 30 10 25 8 3 39 28 40
2019 AS-03 0 20 44 24 8 0 4 33 21 25
2019 AS-04 18 9 27 27 9 9 0 40 30 11
2019 AS-05 0 14 33 29 19 5 0 50 15 21
2018 AS 8 21 23 30 14 2 3 46 30 120
2018 AS-01 9 13 13 39 13 9 4 60 25 23
2018 AS-02 9 24 24 21 18 0 3 41 34 33
2018 AS-03 0 29 18 35 18 0 0 53 29 17
2018 AS-04 6 13 38 19 19 0 6 40 20 16
2018 AS-05 13 20 13 40 13 0 0 53 33 15
2017 AS 10 11 36 16 20 2 6 39 22 111
2017 AS-01 12 0 24 12 44 0 8 61 13 25
2017 AS-02 20 6 34 12 15 6 6 31 30 33
2017 AS-03 0 12 35 23 24 0 6 50 12 17
2017 AS-04 0 0 46 36 18 0 0 54 0 11
2017 AS-05 0 33 67 0 0 0 0 0 33 12
2014 AS 9 11 38 22 15 2 3 39 21 124
2014 AS-01 11 7 29 11 29 4 11 46 21 28
2014 AS-02 11 20 43 20 3 3 0 23 32 35
2014 AS-03 7 7 36 21 21 0 7 46 15 14
2014 AS-04 0 15 15 54 15 0 0 69 15 13
2014 AS-05 5 11 57 16 11 0 0 26 16 19

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 9 27 32 17 12 1 2 30 37 124
2020 AS-01 4 27 35 19 12 0 4 32 32 26
2020 AS-02 7 26 33 19 11 4 0 31 35 27
2020 AS-03 14 19 43 5 14 0 5 20 35 21
2020 AS-04 20 20 40 10 10 0 0 20 40 10
2020 AS-05 0 21 37 26 16 0 0 42 21 19
2019 AS 9 21 36 17 14 3 1 32 30 150
2019 AS-01 6 15 33 15 21 6 3 40 23 33
2019 AS-02 13 25 33 15 13 3 0 28 38 40
2019 AS-03 4 12 64 16 4 0 0 20 16 25
2019 AS-04 9 9 45 18 18 0 0 36 18 11
2019 AS-05 10 24 29 19 14 5 0 35 35 21
2018 AS 13 26 35 15 8 0 2 24 41 121
2018 AS-01 13 26 43 13 4 0 0 17 39 23
2018 AS-02 18 29 29 6 15 0 3 21 48 34
2018 AS-03 24 12 35 24 6 0 0 29 35 17
2018 AS-04 13 25 38 13 0 0 13 14 43 16
2018 AS-05 0 27 40 27 7 0 0 33 27 15
2017 AS 10 26 37 10 11 2 5 22 38 112
2017 AS-01 8 16 31 4 29 4 8 37 27 25
2017 AS-02 12 21 43 6 10 2 6 17 36 33
2017 AS-03 0 41 36 12 6 6 0 18 43 17
2017 AS-04 9 27 36 19 9 0 0 28 36 11
2017 AS-05 23 23 39 8 0 0 8 8 50 13
2014 AS 16 28 34 17 4 0 2 21 45 125
2014 AS-01 14 25 39 14 7 0 0 22 39 28
2014 AS-02 20 32 29 14 3 0 3 18 53 35
2014 AS-03 7 36 50 7 0 0 0 7 43 14
2014 AS-04 23 15 46 15 0 0 0 15 38 13
2014 AS-05 10 32 32 11 11 0 5 22 44 19

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 9 18 24 31 16 1 1 48 27 124
2020 AS-01 4 27 15 35 19 0 0 54 31 26
2020 AS-02 0 11 19 41 26 4 0 69 12 27
2020 AS-03 5 24 29 29 14 0 0 43 29 21
2020 AS-04 20 20 20 20 20 0 0 40 40 10
2020 AS-05 5 0 37 42 11 0 5 56 6 19
2019 AS 2 16 33 31 17 1 0 48 18 150
2019 AS-01 3 6 24 30 33 3 0 66 9 33
2019 AS-02 3 18 20 40 18 3 0 59 21 40
2019 AS-03 0 20 40 36 4 0 0 40 20 25
2019 AS-04 0 27 36 18 18 0 0 36 27 11
2019 AS-05 0 14 57 14 14 0 0 29 14 21
2018 AS 4 21 36 25 13 0 2 39 25 121
2018 AS-01 0 13 22 39 26 0 0 65 13 23
2018 AS-02 3 24 24 35 12 0 3 48 27 34
2018 AS-03 6 24 35 24 12 0 0 35 29 17
2018 AS-04 13 19 56 0 6 0 6 7 33 16
2018 AS-05 0 20 47 20 13 0 0 33 20 15
2017 AS 5 14 31 32 13 1 4 47 21 112
2017 AS-01 4 0 31 24 33 0 8 61 4 25
2017 AS-02 6 15 24 33 12 3 6 50 24 33
2017 AS-03 0 6 46 48 0 0 0 48 6 17
2017 AS-04 9 9 36 37 9 0 0 46 18 11
2017 AS-05 8 31 23 31 8 0 0 39 38 13
2014 AS 4 22 37 28 10 0 0 37 26 123
2014 AS-01 0 18 39 29 14 0 0 43 18 28
2014 AS-02 9 27 29 23 12 0 0 35 35 34
2014 AS-03 0 21 29 50 0 0 0 50 21 14
2014 AS-04 0 8 46 31 15 0 0 46 8 13
2014 AS-05 0 32 43 16 10 0 0 26 32 19

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 14 19 26 25 14 1 2 40 34 124
2020 AS-01 15 15 27 23 15 0 4 40 32 26
2020 AS-02 4 11 30 37 15 4 0 54 15 27
2020 AS-03 14 29 24 10 24 0 0 33 43 21
2020 AS-04 10 40 10 30 10 0 0 40 50 10
2020 AS-05 11 16 26 32 16 0 0 47 26 19
2019 AS 6 17 32 20 17 5 3 40 25 150
2019 AS-01 3 6 30 30 21 6 3 57 10 33
2019 AS-02 5 20 30 18 20 5 3 41 27 40
2019 AS-03 8 24 40 20 8 0 0 28 32 25
2019 AS-04 9 18 36 9 18 9 0 30 30 11
2019 AS-05 5 14 29 19 24 5 5 47 21 21
2018 AS 9 21 27 23 13 2 5 39 32 121
2018 AS-01 0 13 30 30 17 4 4 52 14 23
2018 AS-02 12 18 29 21 15 0 6 38 31 34
2018 AS-03 24 12 29 24 12 0 0 35 35 17
2018 AS-04 13 19 13 31 6 6 13 46 38 16
2018 AS-05 0 20 33 20 27 0 0 47 20 15
2017 AS 10 14 31 25 13 1 6 41 25 111
2017 AS-01 4 4 33 29 18 0 13 53 9 24
2017 AS-02 6 10 27 28 18 3 8 51 18 33
2017 AS-03 18 12 35 30 6 0 0 36 29 17
2017 AS-04 18 18 37 9 18 0 0 27 36 11
2017 AS-05 0 46 8 39 8 0 0 46 46 13
2014 AS 14 25 29 20 9 2 2 30 40 124
2014 AS-01 11 29 21 18 11 4 7 32 44 28
2014 AS-02 17 23 31 17 9 3 0 26 41 35
2014 AS-03 7 36 21 36 0 0 0 36 43 14
2014 AS-04 0 8 46 31 15 0 0 46 8 13
2014 AS-05 5 36 27 16 16 0 0 32 42 19

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 7 22 25 22 19 4 1 43 31 124
2020 AS-01 0 27 35 23 12 0 4 36 28 26
2020 AS-02 11 22 11 26 26 4 0 54 35 27
2020 AS-03 19 24 14 14 19 10 0 37 47 21
2020 AS-04 0 30 20 10 30 10 0 44 33 10
2020 AS-05 0 11 32 26 26 5 0 56 11 19
2019 AS 15 20 21 21 13 7 3 38 39 150
2019 AS-01 15 6 15 24 24 12 3 57 25 33
2019 AS-02 20 15 18 23 20 3 3 45 37 40
2019 AS-03 12 40 16 16 0 8 8 19 62 25
2019 AS-04 18 27 0 27 9 18 0 44 56 11
2019 AS-05 0 14 33 29 14 5 5 47 16 21
2018 AS 23 21 24 17 12 2 3 30 45 120
2018 AS-01 17 17 30 13 17 4 0 32 36 23
2018 AS-02 30 18 12 15 21 0 3 38 50 33
2018 AS-03 24 24 29 18 0 0 6 19 50 17
2018 AS-04 25 13 19 19 13 6 6 36 43 16
2018 AS-05 27 7 40 20 7 0 0 27 33 15
2017 AS 17 28 21 18 7 3 6 27 50 111
2017 AS-01 16 16 25 12 16 0 16 33 38 25
2017 AS-02 25 32 13 12 6 9 3 21 65 32
2017 AS-03 17 29 6 35 6 0 7 44 50 17
2017 AS-04 18 0 37 36 9 0 0 45 18 11
2017 AS-05 15 46 23 15 0 0 0 15 62 13
2014 AS 7 20 23 32 11 2 4 46 29 124
2014 AS-01 4 21 25 32 11 4 4 46 27 28
2014 AS-02 14 23 20 29 11 3 0 41 38 35
2014 AS-03 0 36 7 43 0 0 14 50 42 14
2014 AS-04 0 0 31 31 23 8 8 64 0 13
2014 AS-05 5 16 43 26 11 0 0 37 20 19

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 6 19 37 21 15 2 1 36 26 124
2020 AS-01 4 31 27 23 15 0 0 38 35 26
2020 AS-02 4 0 56 22 15 4 0 38 4 27
2020 AS-03 5 33 33 14 14 0 0 29 38 21
2020 AS-04 0 20 40 30 10 0 0 40 20 10
2020 AS-05 5 11 26 32 21 5 0 56 17 19
2019 AS 8 23 31 19 13 3 4 34 33 151
2019 AS-01 6 15 30 9 27 9 3 41 24 33
2019 AS-02 12 24 32 12 17 2 0 30 38 41
2019 AS-03 4 24 28 28 0 0 16 33 33 25
2019 AS-04 9 18 18 55 0 0 0 55 27 11
2019 AS-05 10 19 38 14 19 0 0 33 29 21
2018 AS 8 28 37 13 8 4 2 23 38 122
2018 AS-01 13 17 43 13 9 4 0 23 32 23
2018 AS-02 6 38 32 6 12 3 3 19 47 34
2018 AS-03 6 18 47 18 6 6 0 25 25 17
2018 AS-04 0 19 38 25 6 13 0 36 21 16
2018 AS-05 0 20 60 7 13 0 0 20 20 15
2017 AS 11 19 40 15 8 1 5 25 33 112
2017 AS-01 8 12 24 20 29 0 8 53 21 25
2017 AS-02 18 18 34 16 3 3 9 21 41 33
2017 AS-03 6 35 54 6 0 0 0 6 41 17
2017 AS-04 9 18 37 27 9 0 0 36 27 11
2017 AS-05 23 8 54 15 0 0 0 15 31 13
2014 AS 7 27 37 19 6 2 2 26 35 124
2014 AS-01 4 21 39 21 11 4 0 33 26 28
2014 AS-02 14 23 40 14 6 3 0 21 38 35
2014 AS-03 0 14 50 21 0 7 7 25 17 14
2014 AS-04 0 23 31 23 15 0 8 42 25 13
2014 AS-05 5 43 32 21 0 0 0 21 47 19

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 13 31 35 14 7 0 0 21 44 125
2020 AS-01 15 26 48 11 0 0 0 11 41 27
2020 AS-02 11 33 22 15 19 0 0 33 44 27
2020 AS-03 14 29 33 19 5 0 0 24 43 21
2020 AS-04 0 40 40 0 20 0 0 20 40 10
2020 AS-05 11 26 47 11 5 0 0 16 37 19
2019 AS 17 34 27 13 6 1 1 19 53 150
2019 AS-01 12 27 27 21 6 3 3 29 42 33
2019 AS-02 15 40 23 15 5 3 0 21 56 40
2019 AS-03 16 36 36 8 4 0 0 12 52 25
2019 AS-04 9 36 27 18 9 0 0 27 45 11
2019 AS-05 19 38 19 10 14 0 0 24 57 21
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 34 13 5 2 6 2 79 7 125
2020 AS-01 33 26 15 11 0 11 4 70 13 27
2020 AS-02 50 27 12 0 4 4 4 83 4 26
2020 AS-03 48 38 0 5 0 10 0 95 5 21
2020 AS-04 40 30 10 20 0 0 0 70 20 10
2020 AS-05 20 45 15 0 5 10 5 76 6 20
2019 AS 40 28 13 6 4 6 3 75 11 151
2019 AS-01 48 27 3 9 3 6 3 83 13 33
2019 AS-02 41 24 20 10 0 5 0 69 10 41
2019 AS-03 36 32 12 0 4 12 4 81 5 25
2019 AS-04 45 27 9 0 9 0 9 80 10 11
2019 AS-05 48 19 14 5 5 5 5 74 11 21
2018 AS 29 32 13 10 4 8 4 69 16 122
2018 AS-01 48 13 9 9 0 17 4 78 11 23
2018 AS-02 32 29 18 12 6 3 0 64 18 34
2018 AS-03 12 47 6 18 0 6 12 71 21 17
2018 AS-04 25 38 0 6 0 25 6 91 9 16
2018 AS-05 33 20 27 7 13 0 0 53 20 15
2017 AS 33 32 13 6 5 5 6 74 12 112
2017 AS-01 28 41 8 4 8 12 0 77 14 25
2017 AS-02 30 27 16 6 6 3 11 67 15 33
2017 AS-03 41 41 6 0 6 6 0 88 6 17
2017 AS-04 82 9 0 0 0 9 0 100 0 11
2017 AS-05 23 31 15 15 0 0 15 64 18 13
2014 AS 30 29 19 7 7 5 3 63 16 125
2014 AS-01 21 32 18 11 0 14 4 65 13 28
2014 AS-02 32 31 20 3 11 0 3 65 15 35
2014 AS-03 29 14 21 14 0 14 7 55 18 14
2014 AS-04 31 38 15 15 0 0 0 69 15 13
2014 AS-05 37 15 32 0 11 0 5 55 11 19

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 65 22 6 6 2 0 0 87 7 125
2020 AS-01 67 19 11 4 0 0 0 85 4 27
2020 AS-02 74 11 11 4 0 0 0 85 4 27
2020 AS-03 55 35 0 10 0 0 0 90 10 20
2020 AS-04 50 30 0 20 0 0 0 80 20 10
2020 AS-05 65 25 5 0 5 0 0 90 5 20
2019 AS 60 25 5 7 3 1 1 86 9 151
2019 AS-01 61 27 3 6 3 0 0 88 9 33
2019 AS-02 63 22 5 7 0 2 0 88 8 41
2019 AS-03 56 36 4 0 4 0 0 92 4 25
2019 AS-04 55 18 9 18 0 0 0 73 18 11
2019 AS-05 76 5 10 5 5 0 0 81 10 21
2018 AS 48 30 5 9 5 4 0 80 15 122
2018 AS-01 61 35 0 4 0 0 0 96 4 23
2018 AS-02 47 26 9 6 12 0 0 74 18 34
2018 AS-03 41 29 6 12 6 6 0 75 19 17
2018 AS-04 56 19 0 6 0 19 0 92 8 16
2018 AS-05 40 33 0 20 0 7 0 79 21 15
2017 AS 47 27 9 9 6 2 0 75 16 112
2017 AS-01 41 28 16 8 8 0 0 68 16 25
2017 AS-02 45 31 6 6 9 2 0 78 16 33
2017 AS-03 53 17 6 18 0 6 0 75 19 17
2017 AS-04 100 0 0 0 0 0 0 100 0 11
2017 AS-05 31 38 8 8 15 0 0 69 23 13
2014 AS 45 31 11 8 5 0 0 76 13 125
2014 AS-01 47 46 7 0 0 0 0 93 0 28
2014 AS-02 49 29 11 6 6 0 0 77 11 35
2014 AS-03 50 29 14 7 0 0 0 79 7 14
2014 AS-04 31 38 15 15 0 0 0 69 15 13
2014 AS-05 42 21 16 10 11 0 0 63 20 19

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 67 29 2 2 0 0 0 96 2 125
2020 AS-01 67 26 4 4 0 0 0 93 4 27
2020 AS-02 77 23 0 0 0 0 0 100 0 26
2020 AS-03 67 33 0 0 0 0 0 100 0 21
2020 AS-04 50 40 0 10 0 0 0 90 10 10
2020 AS-05 75 15 5 5 0 0 0 90 5 20
2019 AS 59 32 5 3 1 0 0 91 5 150
2019 AS-01 58 33 6 3 0 0 0 91 3 33
2019 AS-02 61 29 10 0 0 0 0 90 0 41
2019 AS-03 58 38 0 4 0 0 0 96 4 24
2019 AS-04 64 27 0 9 0 0 0 91 9 11
2019 AS-05 67 24 0 5 5 0 0 90 10 21
2018 AS 55 34 2 5 4 0 0 88 9 121
2018 AS-01 70 30 0 0 0 0 0 100 0 23
2018 AS-02 50 32 3 9 6 0 0 82 15 34
2018 AS-03 35 53 6 0 6 0 0 88 6 17
2018 AS-04 69 31 0 0 0 0 0 100 0 16
2018 AS-05 57 21 7 7 7 0 0 79 14 14
2017 AS 44 39 9 8 1 0 0 83 8 112
2017 AS-01 44 43 4 8 0 0 0 88 8 25
2017 AS-02 36 36 12 13 3 0 0 72 16 33
2017 AS-03 59 35 0 6 0 0 0 94 6 17
2017 AS-04 82 18 0 0 0 0 0 100 0 11
2017 AS-05 31 54 15 0 0 0 0 85 0 13
2014 AS 44 38 9 6 2 0 0 82 9 125
2014 AS-01 50 43 4 4 0 0 0 93 4 28
2014 AS-02 46 34 12 6 3 0 0 80 9 35
2014 AS-03 43 36 7 14 0 0 0 79 14 14
2014 AS-04 46 31 15 8 0 0 0 77 8 13
2014 AS-05 48 31 11 11 0 0 0 79 11 19

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 31 4 6 0 2 0 90 6 126
2020 AS-01 59 22 7 11 0 0 0 81 11 27
2020 AS-02 74 11 7 4 0 4 0 88 4 27
2020 AS-03 52 43 0 5 0 0 0 95 5 21
2020 AS-04 50 40 0 10 0 0 0 90 10 10
2020 AS-05 45 45 5 0 0 5 0 95 0 20
2019 AS 51 38 7 3 0 1 0 90 3 151
2019 AS-01 58 36 6 0 0 0 0 94 0 33
2019 AS-02 54 29 15 2 0 0 0 83 2 41
2019 AS-03 36 56 4 4 0 0 0 92 4 25
2019 AS-04 36 64 0 0 0 0 0 100 0 11
2019 AS-05 62 24 5 5 0 5 0 90 5 21
2018 AS 45 34 8 6 4 3 0 81 10 121
2018 AS-01 59 18 18 0 0 5 0 81 0 22
2018 AS-02 41 38 9 9 3 0 0 79 12 34
2018 AS-03 29 41 0 6 12 12 0 80 20 17
2018 AS-04 44 38 6 6 0 6 0 87 7 16
2018 AS-05 53 27 13 7 0 0 0 80 7 15

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 63 22 6 1 2 4 1 90 3 126
2020 AS-01 59 22 7 4 0 7 0 88 4 27
2020 AS-02 70 19 4 0 0 7 0 96 0 27
2020 AS-03 67 24 5 0 5 0 0 90 5 21
2020 AS-04 50 30 10 0 0 0 10 89 0 10
2020 AS-05 55 25 10 0 5 5 0 84 5 20
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 64 19 8 6 1 1 2 85 7 126
2020 AS-01 63 22 7 4 0 0 4 88 4 27
2020 AS-02 63 15 15 0 4 4 0 81 4 27
2020 AS-03 62 24 5 10 0 0 0 86 10 21
2020 AS-04 70 20 0 10 0 0 0 90 10 10
2020 AS-05 65 15 10 5 0 0 5 84 5 20
2019 AS 60 22 9 2 2 2 3 87 4 151
2019 AS-01 64 24 9 0 0 3 0 91 0 33
2019 AS-02 46 27 17 0 0 2 7 81 0 41
2019 AS-03 68 16 4 4 0 4 4 91 4 25
2019 AS-04 45 27 9 0 18 0 0 73 18 11
2019 AS-05 76 19 0 5 0 0 0 95 5 21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 33 6 8 0 1 0 86 8 126
2020 AS-01 59 26 4 11 0 0 0 85 11 27
2020 AS-02 56 22 19 0 0 4 0 81 0 27
2020 AS-03 48 38 0 14 0 0 0 86 14 21
2020 AS-04 50 30 0 20 0 0 0 80 20 10
2020 AS-05 60 30 5 5 0 0 0 90 5 20
2019 AS 49 32 10 4 4 1 1 82 8 150
2019 AS-01 69 19 9 3 0 0 0 88 3 32
2019 AS-02 41 41 12 2 0 0 2 85 3 41
2019 AS-03 44 40 4 4 4 4 0 88 8 25
2019 AS-04 27 36 18 0 18 0 0 64 18 11
2019 AS-05 52 33 5 5 5 0 0 86 10 21
2018 AS 37 38 12 3 8 0 2 76 12 122
2018 AS-01 57 30 9 4 0 0 0 87 4 23
2018 AS-02 41 32 12 3 12 0 0 74 15 34
2018 AS-03 24 29 29 6 12 0 0 53 18 17
2018 AS-04 44 38 0 0 6 0 13 93 7 16
2018 AS-05 27 47 27 0 0 0 0 73 0 15
2017 AS 42 33 9 8 7 0 1 76 15 112
2017 AS-01 41 24 12 20 4 0 0 64 24 25
2017 AS-02 42 46 0 5 6 0 0 88 12 33
2017 AS-03 48 29 17 0 0 0 6 82 0 17
2017 AS-04 72 19 9 0 0 0 0 91 0 11
2017 AS-05 23 31 15 8 23 0 0 54 31 13
2014 AS 46 28 14 6 5 0 1 74 11 125
2014 AS-01 57 21 11 7 0 0 4 82 7 28
2014 AS-02 49 29 14 0 9 0 0 77 9 35
2014 AS-03 50 21 21 7 0 0 0 71 7 14
2014 AS-04 31 54 8 8 0 0 0 85 8 13
2014 AS-05 37 21 20 16 5 0 0 58 21 19

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 54 21 10 8 2 3 1 78 11 125
2020 AS-01 63 19 7 11 0 0 0 81 11 27
2020 AS-02 50 23 15 8 0 4 0 76 8 26
2020 AS-03 52 19 10 5 14 0 0 71 19 21
2020 AS-04 60 10 0 30 0 0 0 70 30 10
2020 AS-05 55 25 5 0 0 15 0 94 0 20

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 25 8 9 1 0 0 83 10 126
2020 AS-01 56 19 7 19 0 0 0 74 19 27
2020 AS-02 59 33 4 4 0 0 0 93 4 27
2020 AS-03 57 24 10 5 5 0 0 81 10 21
2020 AS-04 60 20 0 20 0 0 0 80 20 10
2020 AS-05 60 35 5 0 0 0 0 95 0 20
2019 AS 56 27 10 3 3 1 0 84 6 150
2019 AS-01 67 21 12 0 0 0 0 88 0 33
2019 AS-02 50 30 15 5 0 0 0 80 5 40
2019 AS-03 44 44 4 0 4 4 0 92 4 25
2019 AS-04 55 18 9 9 0 9 0 80 10 11
2019 AS-05 71 10 10 0 10 0 0 81 10 21
2018 AS 45 32 8 6 7 1 1 79 13 121
2018 AS-01 70 22 4 0 0 4 0 95 0 23
2018 AS-02 38 32 6 15 9 0 0 71 24 34
2018 AS-03 41 29 18 0 12 0 0 71 12 17
2018 AS-04 56 25 0 6 6 0 6 87 13 16
2018 AS-05 43 36 14 7 0 0 0 79 7 14
2017 AS 47 30 9 7 5 1 0 78 13 112
2017 AS-01 48 20 8 16 8 0 0 68 24 25
2017 AS-02 42 39 9 3 3 3 0 84 6 33
2017 AS-03 71 23 6 0 0 0 0 94 0 17
2017 AS-04 91 0 9 0 0 0 0 91 0 11
2017 AS-05 16 38 8 23 15 0 0 54 38 13
2014 AS 44 31 8 10 6 0 0 76 16 124
2014 AS-01 50 25 7 11 7 0 0 75 18 28
2014 AS-02 50 29 9 6 6 0 0 79 12 34
2014 AS-03 50 21 7 14 7 0 0 71 21 14
2014 AS-04 31 54 8 8 0 0 0 85 8 13
2014 AS-05 21 42 16 16 5 0 0 63 21 19

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 35 65 126
2020 AS-01 30 70 27
2020 AS-02 37 63 27
2020 AS-03 48 52 21
2020 AS-04 50 50 10
2020 AS-05 30 70 20

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 61 17 9 2 1 4 6 88 3 126
2020 AS-01 48 11 11 4 0 11 15 80 5 27
2020 AS-02 74 11 11 0 0 4 0 88 0 27
2020 AS-03 71 24 0 0 5 0 0 95 5 21
2020 AS-04 60 10 20 0 0 0 10 78 0 10
2020 AS-05 55 20 10 0 0 5 10 88 0 20

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 60 28 6 4 3 0 0 87 7 126
2020 AS-01 52 37 7 0 4 0 0 89 4 27
2020 AS-02 63 22 7 7 0 0 0 85 7 27
2020 AS-03 62 24 0 10 5 0 0 86 14 21
2020 AS-04 70 20 0 0 10 0 0 90 10 10
2020 AS-05 60 30 5 0 5 0 0 90 5 20
2019 AS 61 26 6 3 4 0 0 87 7 151
2019 AS-01 82 15 3 0 0 0 0 97 0 33
2019 AS-02 51 29 15 5 0 0 0 80 5 41
2019 AS-03 68 20 4 4 4 0 0 88 8 25
2019 AS-04 45 27 9 0 18 0 0 73 18 11
2019 AS-05 67 24 0 5 5 0 0 90 10 21
2018 AS 52 25 7 7 7 1 1 79 14 122
2018 AS-01 78 13 9 0 0 0 0 91 0 23
2018 AS-02 47 26 6 12 9 0 0 74 21 34
2018 AS-03 41 29 12 6 12 0 0 71 18 17
2018 AS-04 63 19 0 0 6 6 6 93 7 16
2018 AS-05 47 40 7 7 0 0 0 87 7 15
2017 AS 51 29 9 8 3 0 0 80 11 110
2017 AS-01 56 24 8 8 4 0 0 80 12 25
2017 AS-02 45 33 12 9 0 0 0 78 9 33
2017 AS-03 57 37 6 0 0 0 0 94 0 16
2017 AS-04 82 18 0 0 0 0 0 100 0 11
2017 AS-05 31 23 23 15 8 0 0 54 23 13
2014 AS 57 24 8 3 8 0 0 81 11 125
2014 AS-01 57 25 4 4 11 0 0 82 14 28
2014 AS-02 60 26 3 3 9 0 0 86 11 35
2014 AS-03 50 29 21 0 0 0 0 79 0 14
2014 AS-04 54 38 8 0 0 0 0 92 0 13
2014 AS-05 48 16 20 5 11 0 0 64 16 19
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 25 11 5 0 7 0 83 5 126
2020 AS-01 44 30 11 4 0 11 0 83 4 27
2020 AS-02 56 30 11 0 0 4 0 88 0 27
2020 AS-03 67 19 5 5 0 5 0 90 5 21
2020 AS-04 60 10 0 20 0 10 0 78 22 10
2020 AS-05 45 25 15 0 0 15 0 82 0 20
2019 AS 43 37 10 4 1 5 0 84 6 150
2019 AS-01 55 39 0 0 3 3 0 97 3 33
2019 AS-02 32 37 24 5 0 2 0 70 5 41
2019 AS-03 48 36 8 0 0 8 0 91 0 25
2019 AS-04 55 27 9 9 0 0 0 82 9 11
2019 AS-05 43 38 5 5 5 5 0 85 10 21
2018 AS 45 29 14 3 2 6 0 79 6 121
2018 AS-01 65 22 4 0 0 9 0 95 0 23
2018 AS-02 50 21 21 3 3 3 0 73 6 34
2018 AS-03 35 41 18 0 0 6 0 81 0 17
2018 AS-04 56 25 0 6 0 13 0 93 7 16
2018 AS-05 21 36 29 7 7 0 0 57 14 14
2017 AS 35 30 17 7 4 7 0 70 12 112
2017 AS-01 41 28 12 8 12 0 0 68 20 25
2017 AS-02 33 18 25 3 3 17 0 62 7 33
2017 AS-03 30 58 12 0 0 0 0 88 0 17
2017 AS-04 73 18 9 0 0 0 0 91 0 11
2017 AS-05 8 39 31 15 0 8 0 50 17 13
2014 AS 29 42 14 6 3 7 0 76 10 125
2014 AS-01 36 50 7 4 0 4 0 89 4 28
2014 AS-02 23 40 20 6 3 9 0 69 9 35
2014 AS-03 29 36 14 7 0 14 0 75 8 14
2014 AS-04 31 38 0 8 8 15 0 82 18 13
2014 AS-05 26 37 16 11 5 5 0 67 17 19

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 46 30 11 9 2 1 1 77 11 125
2020 AS-01 44 33 11 7 4 0 0 78 11 27
2020 AS-02 50 27 12 8 0 4 0 80 8 26
2020 AS-03 52 33 5 0 5 0 5 90 5 21
2020 AS-04 60 20 0 20 0 0 0 80 20 10
2020 AS-05 50 25 15 10 0 0 0 75 10 20
2019 AS 37 38 15 7 1 1 0 76 8 150
2019 AS-01 55 36 6 3 0 0 0 91 3 33
2019 AS-02 27 41 27 5 0 0 0 68 5 41
2019 AS-03 44 36 12 8 0 0 0 80 8 25
2019 AS-04 27 45 18 9 0 0 0 73 9 11
2019 AS-05 33 43 5 14 5 0 0 76 19 21
2018 AS 38 31 16 10 3 3 0 71 13 120
2018 AS-01 59 23 9 9 0 0 0 82 9 22
2018 AS-02 41 29 18 6 3 3 0 73 9 34
2018 AS-03 35 35 24 6 0 0 0 71 6 17
2018 AS-04 38 31 13 13 0 6 0 73 13 16
2018 AS-05 21 36 14 21 7 0 0 57 29 14
2017 AS 32 37 14 10 3 3 1 72 13 112
2017 AS-01 44 31 4 8 8 0 4 79 17 25
2017 AS-02 27 43 12 12 3 3 0 72 16 33
2017 AS-03 25 41 29 0 0 6 0 69 0 17
2017 AS-04 73 27 0 0 0 0 0 100 0 11
2017 AS-05 8 31 39 23 0 0 0 38 23 13
2014 AS 30 35 17 10 3 4 0 68 14 125
2014 AS-01 36 39 4 18 0 4 0 78 18 28
2014 AS-02 20 29 29 6 6 11 0 55 13 35
2014 AS-03 36 36 29 0 0 0 0 71 0 14
2014 AS-04 31 54 0 15 0 0 0 85 15 13
2014 AS-05 26 43 16 11 5 0 0 68 16 19

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 32 34 10 12 5 8 0 72 18 126
2020 AS-01 30 37 11 7 4 11 0 75 13 27
2020 AS-02 37 37 4 7 4 11 0 83 13 27
2020 AS-03 38 33 10 5 10 5 0 75 15 21
2020 AS-04 40 30 0 20 0 10 0 78 22 10
2020 AS-05 25 35 10 15 5 10 0 67 22 20
2019 AS 25 35 17 10 2 11 0 67 14 149
2019 AS-01 48 27 6 6 0 12 0 86 7 33
2019 AS-02 20 34 24 12 0 10 0 59 14 41
2019 AS-03 20 44 12 8 0 16 0 76 10 25
2019 AS-04 9 45 27 9 0 9 0 60 10 11
2019 AS-05 20 35 15 15 10 5 0 58 26 20
2018 AS 29 29 16 12 6 9 0 64 19 121
2018 AS-01 52 17 4 13 0 13 0 80 15 23
2018 AS-02 32 32 18 6 3 9 0 71 10 34
2018 AS-03 18 29 29 6 6 12 0 53 13 17
2018 AS-04 31 38 13 6 6 6 0 73 13 16
2018 AS-05 14 29 14 29 7 7 0 46 38 14
2017 AS 23 37 21 7 5 5 1 65 12 112
2017 AS-01 37 35 12 4 8 0 4 75 13 25
2017 AS-02 27 30 21 6 6 9 0 63 13 33
2017 AS-03 7 46 35 0 0 12 0 60 0 17
2017 AS-04 28 72 0 0 0 0 0 100 0 11
2017 AS-05 8 31 31 31 0 0 0 38 31 13
2014 AS 19 32 23 11 5 10 0 57 18 125
2014 AS-01 36 29 11 11 0 14 0 75 12 28
2014 AS-02 11 29 29 17 6 9 0 44 25 35
2014 AS-03 14 21 29 14 0 21 0 45 18 14
2014 AS-04 15 38 15 8 15 8 0 58 25 13
2014 AS-05 20 32 32 5 5 5 0 55 11 19

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 32 38 10 17 2 1 0 71 19 124
2020 AS-01 41 19 15 19 4 4 0 62 23 27
2020 AS-02 27 54 4 15 0 0 0 81 15 26
2020 AS-03 30 35 20 10 5 0 0 65 15 20
2020 AS-04 50 40 0 10 0 0 0 90 10 10
2020 AS-05 35 45 5 15 0 0 0 80 15 20
2019 AS 25 39 14 12 7 3 0 66 19 150
2019 AS-01 36 48 3 3 3 6 0 90 6 33
2019 AS-02 27 37 20 10 7 0 0 63 17 41
2019 AS-03 20 48 12 12 8 0 0 68 20 25
2019 AS-04 9 45 27 9 0 9 0 60 10 11
2019 AS-05 19 33 10 29 10 0 0 52 38 21
2018 AS 24 33 17 19 6 2 0 58 25 121
2018 AS-01 43 26 9 17 4 0 0 70 22 23
2018 AS-02 21 38 24 15 3 0 0 59 18 34
2018 AS-03 18 35 35 12 0 0 0 53 12 17
2018 AS-04 19 44 13 6 13 6 0 67 20 16
2018 AS-05 14 21 7 43 14 0 0 36 57 14
2017 AS 19 46 14 13 6 1 1 66 19 111
2017 AS-01 41 24 16 8 8 0 4 67 17 25
2017 AS-02 18 49 18 9 6 0 0 67 15 33
2017 AS-03 7 64 23 6 0 0 0 71 6 17
2017 AS-04 20 80 0 0 0 0 0 100 0 10
2017 AS-05 0 31 8 54 8 0 0 31 61 13
2014 AS 19 36 21 12 9 3 0 57 22 125
2014 AS-01 36 43 7 7 4 4 0 82 11 28
2014 AS-02 11 37 26 11 9 6 0 51 21 35
2014 AS-03 14 29 21 21 7 7 0 46 31 14
2014 AS-04 15 31 15 15 23 0 0 46 38 13
2014 AS-05 15 26 37 16 5 0 0 42 21 19

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 74 15 10 2 0 0 0 89 2 126
2020 AS-01 74 15 11 0 0 0 0 89 0 27
2020 AS-02 81 15 4 0 0 0 0 96 0 27
2020 AS-03 76 19 5 0 0 0 0 95 0 21
2020 AS-04 80 0 10 10 0 0 0 80 10 10
2020 AS-05 55 25 20 0 0 0 0 80 0 20
2019 AS 75 18 5 1 0 1 0 94 1 151
2019 AS-01 88 12 0 0 0 0 0 100 0 33
2019 AS-02 71 20 7 0 0 2 0 93 0 41
2019 AS-03 68 24 4 0 0 4 0 96 0 25
2019 AS-04 91 0 0 9 0 0 0 91 9 11
2019 AS-05 71 19 10 0 0 0 0 90 0 21
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 40 43 10 5 2 1 1 84 6 126
2020 AS-01 33 59 4 4 0 0 0 93 4 27
2020 AS-02 52 37 7 0 0 4 0 92 0 27
2020 AS-03 48 33 5 10 5 0 0 81 14 21
2020 AS-04 60 20 10 10 0 0 0 80 10 10
2020 AS-05 25 40 20 5 5 0 5 68 11 20
2019 AS 42 37 8 11 1 1 0 81 11 151
2019 AS-01 52 42 3 3 0 0 0 94 3 33
2019 AS-02 32 37 12 12 2 5 0 72 15 41
2019 AS-03 52 40 4 4 0 0 0 92 4 25
2019 AS-04 55 27 9 9 0 0 0 82 9 11
2019 AS-05 33 43 10 14 0 0 0 76 14 21
2018 AS 47 30 11 8 1 2 1 79 9 121
2018 AS-01 52 35 0 9 0 4 0 91 9 23
2018 AS-02 50 26 12 9 0 0 3 79 9 34
2018 AS-03 47 41 12 0 0 0 0 88 0 17
2018 AS-04 63 19 6 6 0 6 0 87 7 16
2018 AS-05 27 33 20 7 7 7 0 64 14 15
2017 AS 38 37 15 6 2 3 0 76 8 112
2017 AS-01 60 32 0 0 4 4 0 96 4 25
2017 AS-02 30 33 25 6 3 3 0 65 9 33
2017 AS-03 24 46 24 6 0 0 0 71 6 17
2017 AS-04 63 37 0 0 0 0 0 100 0 11
2017 AS-05 15 46 31 8 0 0 0 61 8 13
2014 AS 33 45 8 7 5 2 0 79 13 125
2014 AS-01 47 36 4 11 4 0 0 82 14 28
2014 AS-02 34 54 0 6 3 3 0 91 9 35
2014 AS-03 0 71 14 14 0 0 0 71 14 14
2014 AS-04 38 23 15 8 8 8 0 67 17 13
2014 AS-05 37 42 11 0 10 0 0 79 10 19

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 24 45 13 10 7 1 0 70 17 126
2020 AS-01 26 41 7 15 7 4 0 69 23 27
2020 AS-02 33 52 7 7 0 0 0 85 7 27
2020 AS-03 19 57 10 0 14 0 0 76 14 21
2020 AS-04 20 60 10 10 0 0 0 80 10 10
2020 AS-05 25 45 10 15 5 0 0 70 20 20
2019 AS 21 40 17 14 1 5 0 65 16 149
2019 AS-01 33 45 12 9 0 0 0 79 9 33
2019 AS-02 20 33 25 10 0 13 0 60 11 40
2019 AS-03 24 56 8 12 0 0 0 80 12 25
2019 AS-04 9 55 18 9 0 9 0 70 10 11
2019 AS-05 20 30 15 20 5 10 0 56 28 20

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 30 6 4 2 2 0 87 7 125
2020 AS-01 48 30 7 11 4 0 0 78 15 27
2020 AS-02 50 31 12 0 4 4 0 84 4 26
2020 AS-03 62 33 0 0 5 0 0 95 5 21
2020 AS-04 70 0 10 20 0 0 0 70 20 10
2020 AS-05 55 35 5 0 0 5 0 95 0 20
2019 AS 43 37 7 8 3 2 1 82 11 150
2019 AS-01 44 38 6 6 3 3 0 84 10 32
2019 AS-02 34 46 7 12 0 0 0 80 12 41
2019 AS-03 44 40 8 0 0 4 4 91 0 25
2019 AS-04 64 18 9 9 0 0 0 82 9 11
2019 AS-05 43 33 10 5 5 5 0 80 10 21
2018 AS 36 35 12 7 7 4 0 73 15 121
2018 AS-01 39 17 22 9 9 4 0 59 18 23
2018 AS-02 35 38 12 0 12 3 0 76 12 34
2018 AS-03 29 53 12 0 0 6 0 88 0 17
2018 AS-04 63 19 6 6 0 6 0 87 7 16
2018 AS-05 13 40 7 20 13 7 0 57 36 15
2017 AS 42 38 9 7 2 3 0 82 9 112
2017 AS-01 51 33 8 4 0 4 0 88 4 25
2017 AS-02 36 40 9 12 0 3 0 79 12 33
2017 AS-03 41 47 12 0 0 0 0 88 0 17
2017 AS-04 72 19 9 0 0 0 0 91 0 11
2017 AS-05 15 39 15 23 8 0 0 54 31 13
2014 AS 35 42 8 10 3 2 0 78 14 125
2014 AS-01 32 32 14 14 0 7 0 69 15 28
2014 AS-02 40 37 6 14 3 0 0 77 17 35
2014 AS-03 36 50 7 7 0 0 0 86 7 14
2014 AS-04 31 54 8 8 0 0 0 85 8 13
2014 AS-05 32 47 11 5 5 0 0 79 11 19

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 54 33 9 4 0 1 0 87 4 125
2020 AS-01 48 52 0 0 0 0 0 100 0 27
2020 AS-02 59 15 19 4 0 4 0 77 4 27
2020 AS-03 52 38 5 5 0 0 0 90 5 21
2020 AS-04 70 10 0 20 0 0 0 80 20 10
2020 AS-05 47 42 11 0 0 0 0 89 0 19
2019 AS 45 36 13 3 1 1 0 82 5 151
2019 AS-01 52 30 12 3 0 3 0 84 3 33
2019 AS-02 41 39 17 2 0 0 0 80 2 41
2019 AS-03 32 52 16 0 0 0 0 84 0 25
2019 AS-04 55 36 0 9 0 0 0 91 9 11
2019 AS-05 57 19 19 0 5 0 0 76 5 21
2018 AS 46 31 15 5 2 2 0 78 7 121
2018 AS-01 48 35 13 4 0 0 0 83 4 23
2018 AS-02 50 29 12 3 3 3 0 82 6 34
2018 AS-03 47 35 12 6 0 0 0 82 6 17
2018 AS-04 56 31 13 0 0 0 0 88 0 16
2018 AS-05 40 20 27 7 7 0 0 60 13 15

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 35 25 14 11 5 7 2 66 18 125
2020 AS-01 33 33 4 11 4 4 11 78 17 27
2020 AS-02 44 11 26 0 7 11 0 63 8 27
2020 AS-03 43 29 5 5 10 10 0 79 16 21
2020 AS-04 40 20 0 40 0 0 0 60 40 10
2020 AS-05 15 30 25 15 5 10 0 50 22 20
2019 AS 26 25 15 7 9 15 4 62 20 151
2019 AS-01 21 42 6 6 3 18 3 81 12 33
2019 AS-02 27 24 12 10 10 15 2 62 24 41
2019 AS-03 28 16 12 16 8 8 12 55 30 25
2019 AS-04 18 18 36 0 18 9 0 40 20 11
2019 AS-05 38 10 19 0 10 19 5 63 13 21
2018 AS 25 19 13 15 13 13 2 51 33 121
2018 AS-01 39 13 22 4 4 13 4 63 11 23
2018 AS-02 21 12 18 18 18 15 0 38 41 34
2018 AS-03 12 29 6 35 6 12 0 47 47 17
2018 AS-04 44 19 6 13 0 19 0 77 15 16
2018 AS-05 20 13 7 20 27 13 0 38 54 15
2017 AS 19 23 24 15 6 9 5 48 24 111
2017 AS-01 28 25 28 0 8 8 4 60 9 25
2017 AS-02 15 18 22 22 9 14 0 39 36 33
2017 AS-03 12 29 29 17 6 0 7 44 25 17
2017 AS-04 50 20 30 0 0 0 0 70 0 10
2017 AS-05 0 15 23 31 0 23 8 22 44 13
2014 AS 14 26 21 12 11 10 7 47 28 125
2014 AS-01 25 18 11 11 14 7 14 55 32 28
2014 AS-02 11 32 23 11 11 6 6 48 26 35
2014 AS-03 0 43 14 14 0 29 0 60 20 14
2014 AS-04 15 8 38 15 0 8 15 30 20 13
2014 AS-05 11 37 16 5 11 15 5 60 20 19

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 32 33 18 12 2 3 0 66 15 126
2020 AS-01 37 37 15 11 0 0 0 74 11 27
2020 AS-02 37 37 19 7 0 0 0 74 7 27
2020 AS-03 29 24 24 14 10 0 0 52 24 21
2020 AS-04 50 20 0 20 0 10 0 78 22 10
2020 AS-05 20 40 15 10 0 15 0 71 12 20
2019 AS 24 41 16 12 3 4 0 67 16 150
2019 AS-01 31 41 16 13 0 0 0 72 13 32
2019 AS-02 24 44 10 12 5 5 0 72 18 41
2019 AS-03 20 32 24 24 0 0 0 52 24 25
2019 AS-04 27 27 27 9 0 9 0 60 10 11
2019 AS-05 24 29 14 5 14 14 0 61 22 21
2018 AS 29 35 17 9 8 3 0 66 17 119
2018 AS-01 45 23 14 9 5 5 0 71 14 22
2018 AS-02 18 48 12 9 9 3 0 69 19 33
2018 AS-03 29 41 18 12 0 0 0 71 12 17
2018 AS-04 38 31 13 13 6 0 0 69 19 16
2018 AS-05 27 27 20 7 13 7 0 57 21 15
2017 AS 35 35 14 4 7 5 1 74 11 112
2017 AS-01 43 25 16 4 8 4 0 71 12 25
2017 AS-02 33 33 16 0 9 5 3 72 10 33
2017 AS-03 24 52 12 0 0 12 0 87 0 17
2017 AS-04 72 18 9 0 0 0 0 91 0 11
2017 AS-05 23 39 8 8 15 8 0 67 25 13
2014 AS 35 35 8 7 11 2 1 73 19 125
2014 AS-01 54 36 0 7 0 4 0 93 7 28
2014 AS-02 20 46 14 3 14 3 0 68 18 35
2014 AS-03 43 36 7 0 7 7 0 85 8 14
2014 AS-04 38 23 15 15 8 0 0 62 23 13
2014 AS-05 32 32 11 5 20 0 0 64 26 19

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 22 30 18 12 12 5 1 55 25 125
2020 AS-01 22 37 19 15 7 0 0 59 22 27
2020 AS-02 33 22 15 11 15 4 0 58 27 27
2020 AS-03 10 20 25 20 20 5 0 32 42 20
2020 AS-04 20 40 30 10 0 0 0 60 10 10
2020 AS-05 25 30 10 10 10 15 0 65 24 20
2019 AS 18 27 20 19 9 5 1 48 30 151
2019 AS-01 27 33 15 18 3 3 0 63 22 33
2019 AS-02 27 34 15 10 12 2 0 63 23 41
2019 AS-03 8 24 24 32 4 8 0 35 39 25
2019 AS-04 18 9 18 18 18 9 9 33 44 11
2019 AS-05 14 19 29 10 14 10 5 39 28 21
2018 AS 16 28 18 14 19 2 2 46 35 121
2018 AS-01 35 22 26 0 17 0 0 57 17 23
2018 AS-02 12 26 24 18 21 0 0 38 38 34
2018 AS-03 12 41 12 24 6 6 0 56 31 17
2018 AS-04 13 31 13 6 25 0 13 50 36 16
2018 AS-05 13 33 7 7 27 7 7 54 38 15
2017 AS 10 26 21 21 15 5 3 39 39 112
2017 AS-01 20 16 12 28 13 8 4 40 46 25
2017 AS-02 9 30 13 22 22 2 3 41 45 33
2017 AS-03 13 41 35 6 0 6 0 57 6 17
2017 AS-04 9 36 9 27 9 9 0 50 40 11
2017 AS-05 0 23 31 15 23 8 0 25 42 13
2014 AS 10 19 23 15 26 3 3 31 44 125
2014 AS-01 7 21 32 7 18 4 11 33 29 28
2014 AS-02 3 29 26 17 23 3 0 32 41 35
2014 AS-03 21 7 29 0 36 7 0 31 38 14
2014 AS-04 15 15 15 31 15 8 0 33 50 13
2014 AS-05 11 21 11 26 31 0 0 32 57 19

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 57 20 13 5 2 0 3 80 7 126
2020 AS-01 44 19 26 4 4 0 4 65 8 27
2020 AS-02 59 30 7 0 0 0 4 92 0 27
2020 AS-03 57 19 10 14 0 0 0 76 14 21
2020 AS-04 60 30 10 0 0 0 0 90 0 10
2020 AS-05 60 15 20 0 0 0 5 79 0 20
2019 AS 52 26 11 2 3 0 7 84 5 151
2019 AS-01 64 18 9 0 0 0 9 90 0 33
2019 AS-02 51 24 10 2 5 0 7 82 8 41
2019 AS-03 52 20 16 8 0 0 4 75 8 25
2019 AS-04 45 36 0 0 9 0 9 90 10 11
2019 AS-05 52 29 10 0 5 0 5 85 5 21

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 51 19 19 4 4 2 2 72 8 124
2020 AS-01 33 22 37 0 0 4 4 60 0 27
2020 AS-02 62 19 12 4 0 0 4 84 4 26
2020 AS-03 35 10 25 10 15 5 0 47 26 20
2020 AS-04 80 20 0 0 0 0 0 100 0 10
2020 AS-05 55 10 20 5 5 0 5 68 11 20
2019 AS 53 23 13 5 2 1 3 79 8 151
2019 AS-01 55 24 15 3 0 0 3 81 3 33
2019 AS-02 51 17 15 10 2 2 2 72 13 41
2019 AS-03 32 24 32 0 4 0 8 61 4 25
2019 AS-04 55 18 9 0 9 0 9 80 10 11
2019 AS-05 76 19 0 5 0 0 0 95 5 21

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 81 9 2 2 2 1 3 93 5 126
2020 AS-01 78 7 4 4 0 0 7 92 4 27
2020 AS-02 85 4 4 0 0 4 4 96 0 27
2020 AS-03 81 14 0 5 0 0 0 95 5 21
2020 AS-04 100 0 0 0 0 0 0 100 0 10
2020 AS-05 75 10 0 0 10 0 5 89 11 20
2019 AS 77 8 5 1 0 3 5 93 1 151
2019 AS-01 91 3 0 0 0 0 6 100 0 33
2019 AS-02 71 10 10 2 0 2 5 87 3 41
2019 AS-03 72 12 8 0 0 0 8 91 0 25
2019 AS-04 73 9 0 9 0 0 9 90 10 11
2019 AS-05 86 5 0 0 0 10 0 100 0 21

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 82 8 4 1 1 1 4 94 2 126
2020 AS-01 85 4 4 0 4 0 4 92 4 27
2020 AS-02 85 4 7 0 0 0 4 92 0 27
2020 AS-03 52 29 10 0 0 5 5 89 0 21
2020 AS-04 100 0 0 0 0 0 0 100 0 10
2020 AS-05 80 10 0 5 0 0 5 95 5 20
2019 AS 77 7 5 1 1 1 9 93 1 151
2019 AS-01 88 3 3 0 0 0 6 97 0 33
2019 AS-02 68 7 10 2 2 2 7 84 5 41
2019 AS-03 72 12 4 0 0 0 12 95 0 25
2019 AS-04 82 9 0 0 0 0 9 100 0 11
2019 AS-05 90 0 5 0 0 0 5 95 0 21

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 33 40 15 7 1 4 0 76 8 126
2020 AS-01 30 26 26 11 0 7 0 60 12 27
2020 AS-02 44 37 15 0 0 4 0 85 0 27
2020 AS-03 24 52 10 5 5 5 0 80 10 21
2020 AS-04 50 30 20 0 0 0 0 80 0 10
2020 AS-05 15 55 15 15 0 0 0 70 15 20
2019 AS 28 42 17 6 1 5 1 75 8 151
2019 AS-01 36 42 9 6 0 6 0 84 6 33
2019 AS-02 27 34 29 5 2 0 2 63 8 41
2019 AS-03 20 52 4 4 4 16 0 86 10 25
2019 AS-04 18 55 18 9 0 0 0 73 9 11
2019 AS-05 38 29 14 14 0 5 0 70 15 21
2018 AS 30 30 25 7 3 6 0 63 11 121
2018 AS-01 48 13 30 4 0 4 0 64 5 23
2018 AS-02 24 29 26 12 6 3 0 55 18 34
2018 AS-03 18 47 18 6 0 12 0 73 7 17
2018 AS-04 38 38 19 0 0 6 0 80 0 16
2018 AS-05 33 13 27 13 0 13 0 54 15 15
2017 AS 23 42 19 8 4 3 0 68 13 112
2017 AS-01 31 41 12 8 0 8 0 79 9 25
2017 AS-02 21 33 25 12 6 2 0 56 19 33
2017 AS-03 12 59 29 0 0 0 0 71 0 17
2017 AS-04 54 46 0 0 0 0 0 100 0 11
2017 AS-05 0 39 31 15 15 0 0 39 31 13

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 51 36 8 4 0 1 0 88 4 125
2020 AS-01 42 42 4 8 0 4 0 88 8 26
2020 AS-02 67 30 4 0 0 0 0 96 0 27
2020 AS-03 57 24 14 5 0 0 0 81 5 21
2020 AS-04 70 10 10 10 0 0 0 80 10 10
2020 AS-05 25 65 5 5 0 0 0 90 5 20
2019 AS 54 32 9 4 0 1 0 87 4 149
2019 AS-01 52 33 12 3 0 0 0 85 3 33
2019 AS-02 63 28 5 5 0 0 0 90 5 40
2019 AS-03 44 52 0 4 0 0 0 96 4 25
2019 AS-04 70 20 10 0 0 0 0 90 0 10
2019 AS-05 48 29 10 10 0 5 0 80 10 21
2018 AS 56 36 4 3 1 0 0 92 4 121
2018 AS-01 68 32 0 0 0 0 0 100 0 22
2018 AS-02 65 29 0 3 3 0 0 94 6 34
2018 AS-03 41 47 12 0 0 0 0 88 0 17
2018 AS-04 75 19 6 0 0 0 0 94 0 16
2018 AS-05 47 33 13 7 0 0 0 80 7 15
2017 AS 50 37 7 2 2 3 0 89 4 111
2017 AS-01 64 20 12 0 4 0 0 84 4 25
2017 AS-02 42 46 3 0 3 6 0 94 3 33
2017 AS-03 50 43 7 0 0 0 0 93 0 16
2017 AS-04 82 18 0 0 0 0 0 100 0 11
2017 AS-05 8 69 15 8 0 0 0 77 8 13
2014 AS 45 39 10 2 2 1 0 85 5 125
2014 AS-01 47 39 11 4 0 0 0 86 4 28
2014 AS-02 51 34 11 3 0 0 0 86 3 35
2014 AS-03 50 50 0 0 0 0 0 100 0 14
2014 AS-04 38 46 15 0 0 0 0 85 0 13
2014 AS-05 48 26 16 5 5 0 0 74 10 19

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 66 23 6 3 0 2 0 91 3 125
2020 AS-01 70 26 4 0 0 0 0 96 0 27
2020 AS-02 74 15 7 0 0 4 0 92 0 27
2020 AS-03 60 30 10 0 0 0 0 90 0 20
2020 AS-04 70 20 0 10 0 0 0 90 10 10
2020 AS-05 50 30 5 5 0 10 0 89 6 20
2019 AS 62 31 3 2 0 2 0 95 2 150
2019 AS-01 58 33 3 0 0 6 0 97 0 33
2019 AS-02 60 35 0 5 0 0 0 95 5 40
2019 AS-03 68 28 4 0 0 0 0 96 0 25
2019 AS-04 82 9 9 0 0 0 0 91 0 11
2019 AS-05 62 29 10 0 0 0 0 90 0 21
2018 AS 57 33 6 1 1 2 0 92 2 122
2018 AS-01 57 39 4 0 0 0 0 96 0 23
2018 AS-02 76 18 3 0 3 0 0 94 3 34
2018 AS-03 53 35 0 0 0 12 0 100 0 17
2018 AS-04 75 19 6 0 0 0 0 94 0 16
2018 AS-05 47 33 13 0 0 7 0 86 0 15
2017 AS 53 34 8 3 1 2 0 88 4 112
2017 AS-01 52 35 4 4 0 4 0 92 4 25
2017 AS-02 48 40 6 0 3 3 0 91 3 33
2017 AS-03 42 46 12 0 0 0 0 88 0 17
2017 AS-04 100 0 0 0 0 0 0 100 0 11
2017 AS-05 38 23 31 8 0 0 0 62 8 13
2014 AS 47 33 11 1 4 5 0 83 5 125
2014 AS-01 50 29 11 4 0 7 0 85 4 28
2014 AS-02 51 34 12 0 3 0 0 86 3 35
2014 AS-03 50 36 14 0 0 0 0 86 0 14
2014 AS-04 38 38 8 0 0 15 0 91 0 13
2014 AS-05 48 32 5 0 5 11 0 89 6 19

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 54 28 9 3 2 5 0 86 5 125
2020 AS-01 59 30 7 4 0 0 0 89 4 27
2020 AS-02 63 26 4 0 4 4 0 92 4 27
2020 AS-03 45 35 15 0 0 5 0 84 0 20
2020 AS-04 70 20 0 10 0 0 0 90 10 10
2020 AS-05 30 35 10 5 0 20 0 81 6 20

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 58 26 7 5 2 2 1 86 7 126
2020 AS-01 48 30 11 4 0 4 4 84 4 27
2020 AS-02 63 22 7 4 0 4 0 88 4 27
2020 AS-03 67 33 0 0 0 0 0 100 0 21
2020 AS-04 60 20 10 10 0 0 0 80 10 10
2020 AS-05 45 30 10 5 10 0 0 75 15 20

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 65 28 6 2 0 0 0 93 2 125
2020 AS-01 65 31 0 4 0 0 0 96 4 26
2020 AS-02 74 22 4 0 0 0 0 96 0 27
2020 AS-03 67 33 0 0 0 0 0 100 0 21
2020 AS-04 60 30 10 0 0 0 0 90 0 10
2020 AS-05 55 30 10 5 0 0 0 85 5 20
2019 AS 71 23 5 1 1 0 0 93 2 150
2019 AS-01 73 27 0 0 0 0 0 100 0 33
2019 AS-02 76 17 7 0 0 0 0 93 0 41
2019 AS-03 72 24 4 0 0 0 0 96 0 25
2019 AS-04 73 18 9 0 0 0 0 91 0 11
2019 AS-05 70 10 5 10 5 0 0 80 15 20
2018 AS 60 31 5 4 1 0 0 90 5 121
2018 AS-01 65 30 4 0 0 0 0 96 0 23
2018 AS-02 65 24 6 3 3 0 0 88 6 34
2018 AS-03 47 47 0 6 0 0 0 94 6 17
2018 AS-04 75 19 6 0 0 0 0 94 0 16
2018 AS-05 60 20 13 7 0 0 0 80 7 15
2017 AS 54 37 5 4 0 0 0 91 4 111
2017 AS-01 60 31 0 8 0 0 0 92 8 25
2017 AS-02 54 36 9 0 0 0 0 91 0 33
2017 AS-03 38 55 6 0 0 0 0 94 0 16
2017 AS-04 100 0 0 0 0 0 0 100 0 11
2017 AS-05 31 46 15 8 0 0 0 77 8 13
2014 AS 56 35 7 0 2 0 0 90 2 124
2014 AS-01 57 36 7 0 0 0 0 93 0 28
2014 AS-02 62 30 6 0 3 0 0 91 3 34
2014 AS-03 64 29 7 0 0 0 0 93 0 14
2014 AS-04 31 62 8 0 0 0 0 92 0 13
2014 AS-05 53 42 0 0 5 0 0 95 5 19

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 51 30 12 6 1 0 0 81 7 124
2020 AS-01 52 30 11 7 0 0 0 81 7 27
2020 AS-02 73 15 8 4 0 0 0 88 4 26
2020 AS-03 35 40 15 10 0 0 0 75 10 20
2020 AS-04 70 20 10 0 0 0 0 90 0 10
2020 AS-05 35 40 20 0 5 0 0 75 5 20
2019 AS 58 29 8 2 2 0 1 88 4 150
2019 AS-01 70 27 3 0 0 0 0 97 0 33
2019 AS-02 51 39 5 5 0 0 0 90 5 41
2019 AS-03 60 28 12 0 0 0 0 88 0 25
2019 AS-04 73 9 18 0 0 0 0 82 0 11
2019 AS-05 50 20 5 5 15 0 5 74 21 20
2018 AS 51 31 12 2 4 1 0 83 6 121
2018 AS-01 64 18 14 5 0 0 0 82 5 22
2018 AS-02 59 24 15 0 3 0 0 82 3 34
2018 AS-03 47 47 6 0 0 0 0 94 0 17
2018 AS-04 56 25 13 0 0 6 0 87 0 16
2018 AS-05 40 27 13 0 20 0 0 67 20 15
2017 AS 48 32 10 5 5 0 0 80 10 111
2017 AS-01 60 28 4 0 8 0 0 88 8 25
2017 AS-02 48 25 12 9 6 0 0 73 15 33
2017 AS-03 38 55 6 0 0 0 0 94 0 16
2017 AS-04 73 18 9 0 0 0 0 91 0 11
2017 AS-05 38 16 31 8 8 0 0 54 15 13
2014 AS 36 42 10 5 6 1 0 79 11 125
2014 AS-01 43 43 7 4 4 0 0 86 7 28
2014 AS-02 34 52 6 3 6 0 0 86 9 35
2014 AS-03 43 14 21 14 0 7 0 62 15 14
2014 AS-04 23 54 8 15 0 0 0 77 15 13
2014 AS-05 48 27 11 0 15 0 0 74 15 19

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 30 10 8 1 0 0 82 9 125
2020 AS-01 52 33 7 7 0 0 0 85 7 27
2020 AS-02 69 19 8 4 0 0 0 88 4 26
2020 AS-03 43 38 10 10 0 0 0 81 10 21
2020 AS-04 70 20 10 0 0 0 0 90 0 10
2020 AS-05 45 25 20 10 0 0 0 70 10 20
2019 AS 55 33 6 4 3 0 0 87 7 150
2019 AS-01 67 27 6 0 0 0 0 94 0 33
2019 AS-02 49 37 7 7 0 0 0 85 7 41
2019 AS-03 56 36 8 0 0 0 0 92 0 25
2019 AS-04 64 18 18 0 0 0 0 82 0 11
2019 AS-05 50 25 0 5 20 0 0 75 25 20
2018 AS 51 27 12 4 4 1 0 79 8 121
2018 AS-01 64 18 9 5 5 0 0 82 9 22
2018 AS-02 56 26 12 3 3 0 0 82 6 34
2018 AS-03 47 35 18 0 0 0 0 82 0 17
2018 AS-04 56 19 13 6 0 6 0 80 7 16
2018 AS-05 47 20 13 7 13 0 0 67 20 15
2017 AS 44 36 10 6 4 0 0 80 10 111
2017 AS-01 60 20 8 8 4 0 0 80 12 25
2017 AS-02 49 21 18 9 3 0 0 70 12 33
2017 AS-03 32 62 6 0 0 0 0 94 0 16
2017 AS-04 64 27 9 0 0 0 0 91 0 11
2017 AS-05 23 54 8 8 8 0 0 77 15 13
2014 AS 33 48 10 3 6 0 0 81 10 125
2014 AS-01 47 46 0 4 4 0 0 93 7 28
2014 AS-02 29 60 6 0 6 0 0 89 6 35
2014 AS-03 36 29 36 0 0 0 0 64 0 14
2014 AS-04 23 54 8 15 0 0 0 77 15 13
2014 AS-05 42 27 11 5 15 0 0 69 20 19

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 26 16 8 6 2 0 69 15 126
2020 AS-01 41 19 26 7 7 0 0 59 15 27
2020 AS-02 56 22 15 4 0 4 0 81 4 27
2020 AS-03 24 33 19 5 19 0 0 57 24 21
2020 AS-04 60 30 10 0 0 0 0 90 0 10
2020 AS-05 35 25 20 15 0 5 0 63 16 20
2019 AS 50 18 15 9 5 2 2 70 14 151
2019 AS-01 58 18 12 0 6 3 3 81 6 33
2019 AS-02 46 15 12 15 5 5 2 66 21 41
2019 AS-03 52 24 8 16 0 0 0 76 16 25
2019 AS-04 55 9 27 0 9 0 0 64 9 11
2019 AS-05 43 14 24 5 10 0 5 60 15 21
2018 AS 39 21 18 8 9 3 1 63 18 122
2018 AS-01 52 13 22 4 4 4 0 68 9 23
2018 AS-02 53 21 12 9 6 0 0 74 15 34
2018 AS-03 41 24 24 6 6 0 0 65 12 17
2018 AS-04 38 25 6 6 19 6 0 67 27 16
2018 AS-05 20 20 33 7 13 0 7 43 21 15
2017 AS 31 23 20 11 11 3 1 57 23 111
2017 AS-01 44 20 12 8 16 0 0 64 24 25
2017 AS-02 34 15 24 12 12 2 0 50 25 33
2017 AS-03 38 31 18 12 0 0 0 69 12 16
2017 AS-04 36 27 18 9 0 9 0 70 10 11
2017 AS-05 8 23 23 15 15 15 0 36 36 13
2014 AS 35 20 18 13 10 3 1 58 23 125
2014 AS-01 43 25 11 14 0 7 0 73 15 28
2014 AS-02 40 26 26 0 6 3 0 68 6 35
2014 AS-03 43 0 14 29 14 0 0 43 43 14
2014 AS-04 15 31 23 15 8 8 0 50 25 13
2014 AS-05 37 6 21 16 20 0 0 43 36 19
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 AS 44 27 29 126
2020 AS-01 44 30 26 27
2020 AS-02 41 30 30 27
2020 AS-03 52 24 24 21
2020 AS-04 30 10 60 10
2020 AS-05 40 25 35 20
2019 AS 47 17 36 150
2019 AS-01 53 13 34 32
2019 AS-02 49 20 32 41
2019 AS-03 56 8 36 25
2019 AS-04 27 0 73 11
2019 AS-05 38 24 38 21
2018 AS 49 21 30 122
2018 AS-01 43 13 43 23
2018 AS-02 41 26 32 34
2018 AS-03 41 29 29 17
2018 AS-04 44 19 38 16
2018 AS-05 67 13 20 15
2017 AS 45 22 33 112
2017 AS-01 52 24 24 25
2017 AS-02 37 18 45 33
2017 AS-03 46 30 23 17
2017 AS-04 27 27 46 11
2017 AS-05 54 15 31 13
2014 AS 49 30 21 125
2014 AS-01 32 47 21 28
2014 AS-02 46 34 20 35
2014 AS-03 43 29 29 14
2014 AS-04 38 23 38 13
2014 AS-05 68 21 11 19

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 AS 11 32 50 0 0 7 56
2020 AS-01 8 33 50 0 0 8 12
2020 AS-02 18 36 36 0 0 9 11
2020 AS-03 0 18 73 0 0 9 11
2019 AS 9 39 39 3 1 10 70
2019 AS-01 12 35 29 0 6 18 17
2019 AS-02 11 42 47 0 0 0 19
2019 AS-03 0 57 36 0 0 7 14
2018 AS 10 32 50 2 2 5 60
2018 AS-01 10 30 40 0 10 10 10
2018 AS-02 7 43 36 0 0 14 14
2018 AS-05 30 30 40 0 0 0 10
2017 AS 10 24 56 2 2 6 50
2017 AS-01 8 30 62 0 0 0 13
2017 AS-02 8 42 25 8 8 8 12
2014 AS 13 20 57 1 9999 8 61
2014 AS-02 19 25 44 0 9999 12 16
2014 AS-05 8 23 62 7 9999 0 13
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 11 89 126
2019 AS 9 91 151
2018 AS 15 85 122
2018 AS-01 0 100 23
2018 AS-02 15 85 34

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 36 64 14
2019 AS 46 54 13
2018 AS 50 50 18

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 43 57 14
2019 AS 62 38 13
2018 AS 39 61 18

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 13

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 14
2019 AS 0 100 13
2018 AS 0 100 18

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 14
2019 AS 0 100 13

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 13

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 14
2018 AS 0 100 18

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 28 72 18

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 36 64 14
2019 AS 46 54 13
2018 AS 33 67 18

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 57 43 14
2019 AS 38 62 13
2018 AS 61 39 18

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 43 57 14
2018 AS 61 39 18

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 43 57 14
2018 AS 28 72 18

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 50 50 14
2019 AS 54 46 13

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 39 61 18

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 14
2019 AS 0 100 13
2018 AS 0 100 18

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 14

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 13

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 46 54 13
2018 AS 33 67 18

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 18

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 50 50 18

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 43 57 14
2019 AS 38 62 13
2018 AS 33 67 18

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 14

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 13
2018 AS 0 100 18

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 14
2019 AS 0 100 13

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 46 54 13

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 14

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 14

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 36 64 14
2019 AS 0 100 13

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 17

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 13
2018 AS 0 100 17

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 14
2019 AS 0 100 13
2018 AS 0 100 17

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 36 64 14
2019 AS 54 46 13
2018 AS 47 53 17

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 14
2019 AS 0 100 13

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 29 71 17

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 25 18 13 2 2 35 6 73 5 125
2020 AS-01 7 22 7 4 4 44 11 67 17 27
2020 AS-02 33 22 7 0 0 37 0 88 0 27
2020 AS-03 30 25 5 0 0 35 5 92 0 20
2020 AS-04 30 10 0 10 0 50 0 80 20 10
2020 AS-05 30 5 20 0 5 35 5 58 8 20
2019 AS 21 16 12 5 3 33 10 65 14 150
2019 AS-01 22 25 9 3 3 25 13 75 10 32
2019 AS-02 24 17 15 7 0 32 5 65 12 41
2019 AS-03 16 16 4 12 0 32 20 67 25 25
2019 AS-04 27 9 27 0 9 18 9 50 13 11
2019 AS-05 29 0 10 0 10 48 5 60 20 21
2018 AS 23 14 13 5 8 35 3 59 20 120
2018 AS-01 39 9 9 0 0 39 4 85 0 23
2018 AS-02 18 15 15 3 12 33 3 52 24 33
2018 AS-03 18 12 6 12 6 41 6 56 33 17
2018 AS-04 19 13 13 6 6 38 6 56 22 16
2018 AS-05 13 13 13 0 13 47 0 50 25 15
2017 AS 20 27 12 4 3 31 4 72 10 112
2017 AS-01 24 35 8 0 4 29 0 83 6 25
2017 AS-02 18 27 13 6 3 27 6 67 14 33
2017 AS-03 30 12 17 6 0 29 6 64 9 17
2017 AS-04 36 36 0 0 0 19 9 100 0 11
2017 AS-05 0 23 15 0 8 54 0 50 17 13
2014 AS 23 18 20 2 5 25 7 60 10 125
2014 AS-01 32 18 18 0 4 21 7 70 5 28
2014 AS-02 20 23 20 0 9 14 14 60 12 35
2014 AS-03 21 29 21 0 0 29 0 70 0 14
2014 AS-04 8 8 31 8 0 38 8 29 14 13
2014 AS-05 31 0 16 5 5 37 5 54 18 19

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 49 27 12 2 1 9 0 83 4 125
2020 AS-01 52 33 4 7 0 4 0 88 8 27
2020 AS-02 67 11 7 0 4 11 0 88 4 27
2020 AS-03 50 35 10 0 0 5 0 89 0 20
2020 AS-04 40 30 10 0 0 20 0 88 0 10
2020 AS-05 30 30 15 5 0 20 0 75 6 20
2019 AS 45 29 13 2 2 9 0 81 4 151
2019 AS-01 58 24 6 6 3 3 0 84 9 33
2019 AS-02 41 27 29 0 0 2 0 70 0 41
2019 AS-03 32 52 4 0 0 12 0 95 0 25
2019 AS-04 55 27 9 0 0 9 0 90 0 11
2019 AS-05 38 19 10 5 10 19 0 71 18 21
2018 AS 39 30 11 8 3 9 1 77 11 120
2018 AS-01 61 22 13 0 4 0 0 83 4 23
2018 AS-02 33 27 9 9 3 15 3 74 15 33
2018 AS-03 24 47 6 6 0 18 0 86 7 17
2018 AS-04 50 31 0 13 0 6 0 87 13 16
2018 AS-05 40 20 13 13 7 7 0 64 21 15
2017 AS 32 33 15 4 2 12 2 76 6 112
2017 AS-01 44 39 4 0 8 4 0 87 9 25
2017 AS-02 24 33 22 6 0 12 3 67 8 33
2017 AS-03 36 23 17 0 0 18 6 77 0 17
2017 AS-04 73 18 9 0 0 0 0 91 0 11
2017 AS-05 0 46 15 15 0 23 0 60 20 13
2014 AS 31 33 15 2 2 13 3 76 6 125
2014 AS-01 36 32 18 0 0 11 4 79 0 28
2014 AS-02 34 34 14 0 3 9 6 80 3 35
2014 AS-03 21 36 29 7 0 0 7 62 8 14
2014 AS-04 31 38 8 8 0 15 0 82 9 13
2014 AS-05 27 26 10 0 11 26 0 72 14 19
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 8 92 126
2020 AS-03 0 100 21
2020 AS-04 0 100 10
2019 AS 4 96 150
2019 AS-01 0 100 32
2019 AS-05 0 100 21
2018 AS 4 96 121
2018 AS-04 0 100 16
2018 AS-05 0 100 15

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 25 21 11 1 2 37 4 77 4 126
2020 AS-01 11 22 15 0 4 41 7 64 7 27
2020 AS-02 41 22 4 0 0 33 0 94 0 27
2020 AS-03 33 19 0 0 0 43 5 100 0 21
2020 AS-04 30 20 0 0 0 40 10 100 0 10
2020 AS-05 20 15 20 5 0 40 0 58 8 20
2019 AS 26 11 13 3 1 36 9 69 8 151
2019 AS-01 39 9 0 3 3 30 15 89 11 33
2019 AS-02 27 12 17 5 0 37 2 64 8 41
2019 AS-03 20 12 12 8 0 28 20 62 15 25
2019 AS-04 27 9 36 0 0 18 9 50 0 11
2019 AS-05 24 10 10 0 5 52 0 70 10 21
2018 AS 24 11 14 3 3 41 5 65 9 120
2018 AS-01 39 9 9 0 0 39 4 85 0 23
2018 AS-02 18 12 18 3 3 36 9 56 11 33
2018 AS-03 25 13 6 6 0 44 6 75 13 16
2018 AS-04 25 6 6 0 0 56 6 83 0 16
2018 AS-05 13 7 20 0 7 53 0 43 14 15
2017 AS 18 25 13 1 5 29 11 70 9 112
2017 AS-01 20 31 4 0 8 29 8 81 13 25
2017 AS-02 18 24 19 0 6 17 15 62 9 33
2017 AS-03 24 23 12 0 6 29 6 73 9 17
2017 AS-04 36 9 27 0 0 19 9 63 0 11
2017 AS-05 0 15 15 8 0 54 8 40 20 13
2014 AS 15 17 13 1 1 43 10 69 3 125
2014 AS-01 25 18 18 0 0 32 7 71 0 28
2014 AS-02 20 14 14 0 3 34 14 67 6 35
2014 AS-03 7 43 0 0 0 43 7 100 0 14
2014 AS-04 0 8 15 0 0 62 15 33 0 13
2014 AS-05 16 6 5 0 0 63 11 80 0 19

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 49 29 10 2 1 9 0 86 3 126
2020 AS-01 52 30 11 4 0 4 0 85 4 27
2020 AS-02 70 11 7 0 0 11 0 92 0 27
2020 AS-03 48 38 5 0 0 10 0 95 0 21
2020 AS-04 50 30 0 0 0 20 0 100 0 10
2020 AS-05 25 40 15 5 0 15 0 76 6 20
2019 AS 52 25 11 2 1 9 0 85 4 151
2019 AS-01 64 24 3 3 3 3 0 91 6 33
2019 AS-02 39 27 27 2 0 5 0 69 3 41
2019 AS-03 52 36 0 4 0 8 0 96 4 25
2019 AS-04 64 18 9 0 0 9 0 90 0 11
2019 AS-05 48 24 10 0 5 14 0 83 6 21
2018 AS 41 29 13 3 2 12 1 80 5 120
2018 AS-01 57 17 22 0 0 4 0 77 0 23
2018 AS-02 36 33 9 3 3 12 3 82 7 33
2018 AS-03 31 38 6 6 0 19 0 85 8 16
2018 AS-04 56 31 0 0 0 13 0 100 0 16
2018 AS-05 40 20 20 0 7 13 0 69 8 15
2017 AS 36 34 12 2 4 9 4 80 6 112
2017 AS-01 44 35 12 4 4 0 0 80 8 25
2017 AS-02 27 37 10 0 6 8 12 80 8 33
2017 AS-03 30 46 17 0 0 0 6 82 0 17
2017 AS-04 82 9 9 0 0 0 0 91 0 11
2017 AS-05 15 23 23 8 8 23 0 50 20 13
2014 AS 31 33 11 0 2 23 1 83 2 124
2014 AS-01 43 36 4 0 0 18 0 96 0 28
2014 AS-02 31 34 11 0 3 17 3 82 4 35
2014 AS-03 21 57 7 0 0 14 0 92 0 14
2014 AS-04 31 23 23 0 0 23 0 70 0 13
2014 AS-05 32 16 10 0 0 42 0 83 0 19
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 30 19 19 17 13 0 2 50 31 126
2020 AS-01 26 15 30 11 15 0 4 42 27 27
2020 AS-02 33 19 19 19 7 0 4 54 27 27
2020 AS-03 29 29 14 10 19 0 0 57 29 21
2020 AS-04 30 10 10 40 10 0 0 40 50 10
2020 AS-05 25 10 20 25 20 0 0 35 45 20

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 33 30 19 10 6 1 1 64 16 125
2020 AS-01 37 26 19 7 7 0 4 65 15 27
2020 AS-02 41 26 15 19 0 0 0 67 19 27
2020 AS-03 29 14 38 10 10 0 0 43 19 21
2020 AS-05 20 45 15 10 5 5 0 68 16 20
2019 AS 20 29 30 9 9 0 2 50 19 151
2019 AS-01 18 39 36 0 6 0 0 58 6 33
2019 AS-02 27 20 41 7 5 0 0 46 12 41
2019 AS-03 20 32 20 20 8 0 0 52 28 25
2019 AS-04 18 45 0 18 18 0 0 64 36 11
2019 AS-05 24 24 24 10 19 0 0 48 29 21
2018 AS 20 24 30 10 12 1 2 46 23 122
2018 AS-01 39 13 30 9 4 0 4 55 14 23
2018 AS-02 21 29 21 12 12 3 3 53 25 34
2018 AS-03 24 29 18 6 24 0 0 53 29 17
2018 AS-04 13 19 38 19 13 0 0 31 31 16
2018 AS-05 13 20 47 0 13 0 7 36 14 15
2017 AS 14 23 22 13 21 0 5 40 36 112
2017 AS-01 16 21 39 0 20 0 4 38 21 25
2017 AS-02 15 16 15 18 27 0 9 34 49 33
2017 AS-03 7 29 17 23 24 0 0 36 47 17
2017 AS-04 36 18 28 9 9 0 0 54 18 11
2017 AS-05 8 38 8 8 31 0 8 50 42 13

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 29 32 14 17 9 0 0 60 25 126
2020 AS-01 22 33 26 7 11 0 0 56 19 27
2020 AS-02 52 33 7 7 0 0 0 85 7 27
2020 AS-03 33 33 10 10 14 0 0 67 24 21
2020 AS-04 30 20 0 50 0 0 0 50 50 10
2020 AS-05 15 45 15 25 0 0 0 60 25 20
2019 AS 31 31 25 8 5 0 0 62 13 151
2019 AS-01 36 36 18 6 3 0 0 73 9 33
2019 AS-02 39 29 24 2 5 0 0 68 7 41
2019 AS-03 20 36 20 8 16 0 0 56 24 25
2019 AS-04 27 27 36 0 9 0 0 55 9 11
2019 AS-05 38 33 19 10 0 0 0 71 10 21
2018 AS 24 28 25 19 3 0 1 52 22 122
2018 AS-01 30 39 26 4 0 0 0 70 4 23
2018 AS-02 26 26 26 15 3 0 3 55 18 34
2018 AS-03 24 18 29 24 6 0 0 41 29 17
2018 AS-04 25 25 19 31 0 0 0 50 31 16
2018 AS-05 20 33 20 20 7 0 0 53 27 15
2017 AS 23 26 26 13 10 0 3 50 23 112
2017 AS-01 41 24 16 8 8 0 4 67 16 25
2017 AS-02 23 36 13 16 6 0 6 63 23 33
2017 AS-03 17 17 47 12 6 0 0 35 18 17
2017 AS-04 27 18 28 18 9 0 0 45 27 11
2017 AS-05 8 23 54 15 0 0 0 31 15 13

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 30 32 18 12 8 0 0 62 20 124
2020 AS-01 30 37 7 15 11 0 0 67 26 27
2020 AS-02 58 31 8 4 0 0 0 88 4 26
2020 AS-03 40 30 15 15 0 0 0 70 15 20
2020 AS-04 30 10 20 30 10 0 0 40 40 10
2020 AS-05 15 40 40 5 0 0 0 55 5 20
2019 AS 41 30 20 7 3 0 0 70 9 148
2019 AS-01 50 41 9 0 0 0 0 91 0 32
2019 AS-02 51 15 24 7 2 0 0 66 10 41
2019 AS-03 28 32 24 8 8 0 0 60 16 25
2019 AS-04 27 45 18 0 9 0 0 73 9 11
2019 AS-05 45 30 15 10 0 0 0 75 10 20
2018 AS 25 33 23 11 7 0 1 59 18 122
2018 AS-01 52 26 9 4 9 0 0 78 13 23
2018 AS-02 26 29 24 12 6 0 3 58 18 34
2018 AS-03 18 29 29 18 6 0 0 47 24 17
2018 AS-04 19 44 19 13 6 0 0 63 19 16
2018 AS-05 13 40 40 7 0 0 0 53 7 15
2017 AS 28 28 20 14 4 0 5 60 20 112
2017 AS-01 48 28 4 12 0 0 8 83 13 25
2017 AS-02 29 27 19 9 9 0 6 60 20 33
2017 AS-03 18 35 12 29 6 0 0 53 35 17
2017 AS-04 36 46 9 0 9 0 0 82 9 11
2017 AS-05 15 15 54 8 0 0 8 33 8 13

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 29 28 16 15 13 0 0 56 28 126
2020 AS-01 22 30 19 19 11 0 0 52 30 27
2020 AS-02 41 33 7 15 4 0 0 74 19 27
2020 AS-03 43 19 14 5 19 0 0 62 24 21
2020 AS-04 20 20 10 50 0 0 0 40 50 10
2020 AS-05 20 45 25 10 0 0 0 65 10 20
2019 AS 35 26 21 10 6 0 1 62 16 150
2019 AS-01 48 33 18 0 0 0 0 82 0 33
2019 AS-02 37 29 7 17 7 0 2 68 25 41
2019 AS-03 28 20 24 16 8 0 4 50 25 25
2019 AS-04 36 9 45 0 9 0 0 45 9 11
2019 AS-05 45 25 20 5 5 0 0 70 10 20
2018 AS 30 19 22 13 14 0 2 50 28 122
2018 AS-01 39 17 22 13 9 0 0 57 22 23
2018 AS-02 41 9 24 9 15 0 3 52 24 34
2018 AS-03 29 24 12 6 24 0 6 56 31 17
2018 AS-04 19 25 25 13 13 0 6 47 27 16
2018 AS-05 27 27 27 7 13 0 0 53 20 15
2017 AS 27 26 17 16 10 0 5 55 27 110
2017 AS-01 37 38 4 12 5 0 4 78 18 24
2017 AS-02 36 22 6 16 9 0 9 65 28 32
2017 AS-03 17 12 41 18 12 0 0 29 30 17
2017 AS-04 36 36 9 9 9 0 0 72 18 11
2017 AS-05 15 15 23 31 8 0 8 33 42 13

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 19 8 9 6 2 5 76 15 125
2020 AS-01 52 22 7 7 7 0 4 77 15 27
2020 AS-02 78 7 4 4 0 0 7 92 4 27
2020 AS-03 52 24 14 0 0 0 10 84 0 21
2020 AS-04 30 20 0 30 0 10 10 63 38 10
2020 AS-05 53 21 16 5 0 5 0 78 6 19
2019 AS 68 17 6 4 1 0 4 88 6 150
2019 AS-01 76 12 6 3 0 0 3 91 3 33
2019 AS-02 70 15 3 5 3 0 5 89 8 40
2019 AS-03 72 8 8 4 0 0 8 87 4 25
2019 AS-04 73 18 0 0 9 0 0 91 9 11
2019 AS-05 71 14 10 0 0 0 5 90 0 21
2018 AS 61 20 9 3 1 0 6 86 4 121
2018 AS-01 68 23 5 0 0 0 5 95 0 22
2018 AS-02 59 12 12 6 0 0 12 80 7 34
2018 AS-03 59 24 0 6 6 0 6 88 13 17
2018 AS-04 69 25 0 0 0 0 6 100 0 16
2018 AS-05 67 20 13 0 0 0 0 87 0 15
2017 AS 54 21 7 4 0 0 14 88 4 112
2017 AS-01 60 12 8 4 0 0 16 86 5 25
2017 AS-02 63 6 3 6 0 0 22 88 8 33
2017 AS-03 59 23 12 0 0 0 6 88 0 17
2017 AS-04 54 46 0 0 0 0 0 100 0 11
2017 AS-05 39 46 8 0 0 0 8 92 0 13

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 39 25 16 9 11 0 0 64 20 125
2020 AS-01 30 30 11 11 19 0 0 59 30 27
2020 AS-02 56 19 19 7 0 0 0 74 7 27
2020 AS-03 57 24 10 0 10 0 0 81 10 21
2020 AS-04 40 10 10 30 10 0 0 50 40 10
2020 AS-05 26 37 21 11 5 0 0 63 16 19
2019 AS 50 25 15 6 3 0 1 76 9 150
2019 AS-01 55 30 9 3 0 0 3 88 3 33
2019 AS-02 51 22 10 10 5 0 2 75 15 41
2019 AS-03 48 20 24 4 4 0 0 68 8 25
2019 AS-04 64 27 0 0 9 0 0 91 9 11
2019 AS-05 50 25 25 0 0 0 0 75 0 20
2018 AS 43 28 13 8 7 0 0 71 16 122
2018 AS-01 65 22 4 4 4 0 0 87 9 23
2018 AS-02 41 24 15 6 15 0 0 65 21 34
2018 AS-03 24 29 18 18 12 0 0 53 29 17
2018 AS-04 50 38 13 0 0 0 0 88 0 16
2018 AS-05 53 20 7 13 7 0 0 73 20 15
2017 AS 34 29 22 10 2 0 3 65 13 111
2017 AS-01 48 28 16 8 0 0 0 76 8 25
2017 AS-02 31 12 26 18 3 0 9 48 24 32
2017 AS-03 30 41 23 0 6 0 0 71 6 17
2017 AS-04 54 28 9 9 0 0 0 82 9 11
2017 AS-05 16 54 15 15 0 0 0 69 15 13

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 44 17 17 10 7 0 6 64 18 126
2020 AS-01 44 19 15 4 11 0 7 68 16 27
2020 AS-02 48 11 22 11 0 0 7 64 12 27
2020 AS-03 43 14 14 10 14 0 5 60 25 21
2020 AS-04 30 10 20 10 20 0 10 44 33 10
2020 AS-05 40 30 15 10 0 0 5 74 11 20

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 37 29 23 10 1 1 0 66 10 126
2020 AS-01 30 41 26 4 0 0 0 70 4 27
2020 AS-02 63 15 11 11 0 0 0 78 11 27
2020 AS-03 24 29 29 10 5 5 0 55 15 21
2020 AS-04 40 30 20 10 0 0 0 70 10 10
2020 AS-05 25 40 30 5 0 0 0 65 5 20
2019 AS 34 36 19 7 3 0 1 71 10 151
2019 AS-01 67 21 9 0 0 0 3 91 0 33
2019 AS-02 24 44 22 10 0 0 0 68 10 41
2019 AS-03 36 40 16 4 4 0 0 76 8 25
2019 AS-04 27 27 36 9 0 0 0 55 9 11
2019 AS-05 24 38 19 5 14 0 0 62 19 21
2018 AS 28 30 21 11 4 2 4 61 16 122
2018 AS-01 52 13 17 9 0 0 9 71 10 23
2018 AS-02 38 15 21 9 3 9 6 62 14 34
2018 AS-03 12 41 24 24 0 0 0 53 24 17
2018 AS-04 19 50 19 0 6 0 6 73 7 16
2018 AS-05 20 40 13 20 7 0 0 60 27 15
2017 AS 32 32 19 10 2 2 4 68 12 112
2017 AS-01 47 37 12 0 0 0 4 88 0 25
2017 AS-02 24 36 13 18 0 3 6 66 20 33
2017 AS-03 30 35 23 6 0 0 6 69 6 17
2017 AS-04 54 28 18 0 0 0 0 82 0 11
2017 AS-05 23 16 38 8 15 0 0 39 23 13

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 24 35 20 17 4 0 1 59 21 126
2020 AS-01 30 19 26 19 7 0 0 48 26 27
2020 AS-02 41 41 11 7 0 0 0 81 7 27
2020 AS-03 24 38 14 14 10 0 0 62 24 21
2020 AS-04 30 20 10 40 0 0 0 50 40 10
2020 AS-05 5 55 30 5 0 0 5 63 5 20
2019 AS 33 36 21 6 3 0 0 70 9 151
2019 AS-01 39 45 12 3 0 0 0 85 3 33
2019 AS-02 34 32 17 10 7 0 0 66 17 41
2019 AS-03 28 40 24 4 4 0 0 68 8 25
2019 AS-04 36 18 45 0 0 0 0 55 0 11
2019 AS-05 29 38 24 5 5 0 0 67 10 21
2018 AS 26 29 24 16 2 0 3 57 19 122
2018 AS-01 35 35 13 13 0 0 4 73 14 23
2018 AS-02 35 26 12 21 3 0 3 64 24 34
2018 AS-03 24 29 29 18 0 0 0 53 18 17
2018 AS-04 25 19 25 6 13 0 13 50 21 16
2018 AS-05 27 33 27 13 0 0 0 60 13 15
2017 AS 27 35 19 10 6 1 2 64 17 111
2017 AS-01 56 20 16 0 4 0 4 79 4 25
2017 AS-02 25 35 9 19 9 0 3 61 29 32
2017 AS-03 12 65 17 0 0 6 0 82 0 17
2017 AS-04 45 37 18 0 0 0 0 82 0 11
2017 AS-05 8 31 46 0 15 0 0 39 15 13

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 28 37 19 13 3 0 0 65 16 126
2020 AS-01 30 26 22 19 4 0 0 56 22 27
2020 AS-02 44 41 4 11 0 0 0 85 11 27
2020 AS-03 19 33 29 5 14 0 0 52 19 21
2020 AS-04 30 30 30 10 0 0 0 60 10 10
2020 AS-05 20 50 15 15 0 0 0 70 15 20
2019 AS 31 33 23 9 3 0 0 64 13 151
2019 AS-01 52 30 18 0 0 0 0 82 0 33
2019 AS-02 39 17 27 10 7 0 0 56 17 41
2019 AS-03 12 48 20 16 4 0 0 60 20 25
2019 AS-04 36 27 36 0 0 0 0 64 0 11
2019 AS-05 19 48 24 10 0 0 0 67 10 21
2018 AS 29 27 26 13 2 0 2 57 16 122
2018 AS-01 39 30 17 9 0 0 4 73 9 23
2018 AS-02 32 26 21 15 3 0 3 61 18 34
2018 AS-03 12 24 41 24 0 0 0 35 24 17
2018 AS-04 19 38 25 6 6 0 6 60 13 16
2018 AS-05 33 27 27 13 0 0 0 60 13 15
2017 AS 29 25 24 17 2 1 2 55 20 112
2017 AS-01 56 20 12 8 0 0 4 79 8 25
2017 AS-02 24 22 16 28 5 3 3 48 35 33
2017 AS-03 29 24 47 0 0 0 0 53 0 17
2017 AS-04 45 28 27 0 0 0 0 73 0 11
2017 AS-05 0 23 46 23 8 0 0 23 31 13

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 28 10 8 4 0 0 78 12 126
2020 AS-01 48 26 11 11 4 0 0 74 15 27
2020 AS-02 67 19 7 4 4 0 0 85 7 27
2020 AS-03 57 14 10 10 10 0 0 71 19 21
2020 AS-04 30 50 20 0 0 0 0 80 0 10
2020 AS-05 30 60 5 5 0 0 0 90 5 20
2019 AS 48 28 16 3 5 1 0 76 8 149
2019 AS-01 66 13 22 0 0 0 0 78 0 32
2019 AS-02 37 34 15 7 7 0 0 71 15 41
2019 AS-03 44 40 12 0 4 0 0 84 4 25
2019 AS-04 60 30 10 0 0 0 0 90 0 10
2019 AS-05 48 19 14 5 10 5 0 70 15 21

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 35 24 20 15 6 0 0 59 21 124
2020 AS-01 37 7 26 19 11 0 0 44 30 27
2020 AS-02 48 30 7 15 0 0 0 78 15 27
2020 AS-03 37 32 16 5 11 0 0 68 16 19
2020 AS-04 30 30 30 10 0 0 0 60 10 10
2020 AS-05 20 25 25 30 0 0 0 45 30 20

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 26 22 9 4 0 0 65 13 125
2020 AS-01 30 26 26 11 7 0 0 56 19 27
2020 AS-02 73 15 8 4 0 0 0 88 4 26
2020 AS-03 43 24 19 5 10 0 0 67 14 21
2020 AS-04 20 40 30 10 0 0 0 60 10 10
2020 AS-05 25 40 20 15 0 0 0 65 15 20
2019 AS 38 36 14 9 2 0 0 74 11 149
2019 AS-01 52 36 9 3 0 0 0 88 3 33
2019 AS-02 46 26 13 13 3 0 0 72 15 39
2019 AS-03 24 40 24 12 0 0 0 64 12 25
2019 AS-04 55 27 0 18 0 0 0 82 18 11
2019 AS-05 38 48 10 0 5 0 0 86 5 21
2018 AS 33 26 21 13 4 0 2 61 18 121
2018 AS-01 35 26 22 9 4 0 4 64 14 23
2018 AS-02 30 27 21 15 3 0 3 59 19 33
2018 AS-03 24 24 41 12 0 0 0 47 12 17
2018 AS-04 38 25 19 13 6 0 0 63 19 16
2018 AS-05 53 27 7 13 0 0 0 80 13 15
2017 AS 31 31 21 13 2 0 3 64 15 111
2017 AS-01 48 35 8 0 4 0 4 88 4 25
2017 AS-02 27 25 25 18 0 0 6 54 19 33
2017 AS-03 30 29 35 6 0 0 0 59 6 17
2017 AS-04 45 18 19 18 0 0 0 63 18 11
2017 AS-05 31 31 23 8 8 0 0 62 15 13

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 49 24 15 6 5 0 2 75 11 124
2020 AS-01 48 30 11 0 11 0 0 78 11 27
2020 AS-02 52 26 15 7 0 0 0 78 7 27
2020 AS-03 50 20 5 15 5 0 5 74 21 20
2020 AS-04 50 20 30 0 0 0 0 70 0 10
2020 AS-05 35 30 20 10 5 0 0 65 15 20
2019 AS 62 18 13 1 3 1 3 83 3 151
2019 AS-01 82 9 6 0 0 0 3 94 0 33
2019 AS-02 56 20 20 0 2 0 2 78 3 41
2019 AS-03 76 0 20 0 4 0 0 76 4 25
2019 AS-04 45 45 9 0 0 0 0 91 0 11
2019 AS-05 62 19 14 0 0 5 0 85 0 21
2018 AS 55 23 11 6 2 0 3 81 8 122
2018 AS-01 61 30 4 0 4 0 0 91 4 23
2018 AS-02 50 18 12 12 3 0 6 72 16 34
2018 AS-03 59 18 12 12 0 0 0 76 12 17
2018 AS-04 63 25 6 0 0 0 6 93 0 16
2018 AS-05 40 27 20 7 0 0 7 71 7 15
2017 AS 54 28 11 4 2 0 2 83 6 112
2017 AS-01 60 28 8 4 0 0 0 88 4 25
2017 AS-02 49 27 6 6 6 0 6 81 13 33
2017 AS-03 41 41 12 6 0 0 0 83 6 17
2017 AS-04 73 9 18 0 0 0 0 82 0 11
2017 AS-05 54 31 15 0 0 0 0 85 0 13

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 24 34 26 7 9 0 0 58 16 125
2020 AS-01 19 41 19 11 11 0 0 59 22 27
2020 AS-02 26 26 30 7 11 0 0 52 19 27
2020 AS-03 30 30 30 5 5 0 0 60 10 20
2020 AS-04 50 10 40 0 0 0 0 60 0 10
2020 AS-05 15 50 20 5 10 0 0 65 15 20

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 66 22 5 1 2 1 3 92 3 125
2020 AS-01 63 15 7 4 7 0 4 81 12 27
2020 AS-02 74 22 4 0 0 0 0 96 0 27
2020 AS-03 52 38 5 0 0 0 5 95 0 21
2020 AS-04 60 20 10 0 0 10 0 89 0 10
2020 AS-05 55 40 0 0 0 0 5 100 0 20
2019 AS 74 11 6 1 2 1 7 91 3 151
2019 AS-01 85 9 0 0 0 0 6 100 0 33
2019 AS-02 71 12 12 0 0 0 5 87 0 41
2019 AS-03 72 8 8 0 4 0 8 87 4 25
2019 AS-04 73 18 0 0 9 0 0 91 9 11
2019 AS-05 81 5 5 0 5 5 0 90 5 21
2018 AS 71 17 2 2 2 1 6 94 4 121
2018 AS-01 78 13 0 0 4 0 4 95 5 23
2018 AS-02 67 18 3 6 0 0 6 90 6 33
2018 AS-03 47 35 12 0 0 0 6 88 0 17
2018 AS-04 75 13 0 0 0 6 6 100 0 16
2018 AS-05 73 7 0 0 7 0 13 92 8 15

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 79 10 2 2 2 0 4 93 4 126
2020 AS-01 85 0 4 0 7 0 4 88 8 27
2020 AS-02 89 7 0 4 0 0 0 96 4 27
2020 AS-03 81 10 0 0 0 0 10 100 0 21
2020 AS-04 60 20 0 10 0 0 10 89 11 10
2020 AS-05 70 20 0 0 5 0 5 95 5 20
2019 AS 77 11 4 1 3 1 3 92 4 150
2019 AS-01 85 6 3 0 3 3 0 94 3 33
2019 AS-02 76 12 7 0 2 0 2 90 3 41
2019 AS-03 68 16 4 4 4 0 4 88 8 25
2019 AS-04 82 9 9 0 0 0 0 91 0 11
2019 AS-05 85 10 0 0 5 0 0 95 5 20
2018 AS 70 11 10 2 2 0 6 85 4 122
2018 AS-01 78 17 0 0 0 0 4 100 0 23
2018 AS-02 62 15 12 0 6 0 6 81 6 34
2018 AS-03 65 0 24 6 0 0 6 69 6 17
2018 AS-04 81 13 0 0 0 0 6 100 0 16
2018 AS-05 60 0 13 13 0 0 13 69 15 15
2017 AS 76 5 5 7 2 1 4 85 9 112
2017 AS-01 76 8 8 4 4 0 0 84 8 25
2017 AS-02 70 0 3 16 2 0 9 77 20 33
2017 AS-03 71 12 12 6 0 0 0 83 6 17
2017 AS-04 100 0 0 0 0 0 0 100 0 11
2017 AS-05 77 8 8 0 0 0 8 92 0 13

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 69 15 10 4 1 0 2 85 5 126
2020 AS-01 67 11 15 4 4 0 0 78 7 27
2020 AS-02 85 7 4 4 0 0 0 93 4 27
2020 AS-03 71 14 10 0 0 0 5 90 0 21
2020 AS-04 70 20 10 0 0 0 0 90 0 10
2020 AS-05 50 30 10 5 0 0 5 84 5 20
2019 AS 65 18 11 1 3 0 1 84 5 150
2019 AS-01 82 15 3 0 0 0 0 97 0 33
2019 AS-02 70 18 10 3 0 0 0 88 3 40
2019 AS-03 56 20 12 4 4 0 4 79 8 25
2019 AS-04 64 27 9 0 0 0 0 91 0 11
2019 AS-05 52 24 10 0 14 0 0 76 14 21
2018 AS 53 23 11 8 2 0 2 78 11 122
2018 AS-01 61 9 13 13 0 0 4 73 14 23
2018 AS-02 50 21 15 6 6 0 3 73 12 34
2018 AS-03 53 24 18 0 6 0 0 76 6 17
2018 AS-04 63 19 6 6 0 0 6 87 7 16
2018 AS-05 47 27 7 20 0 0 0 73 20 15
2017 AS 59 18 13 5 2 0 4 80 7 112
2017 AS-01 56 24 16 4 0 0 0 80 4 25
2017 AS-02 58 17 6 9 3 0 6 80 13 33
2017 AS-03 41 29 23 6 0 0 0 71 6 17
2017 AS-04 100 0 0 0 0 0 0 100 0 11
2017 AS-05 46 31 15 0 0 0 8 83 0 13

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 70 15 7 2 4 0 1 86 7 124
2020 AS-01 70 4 15 4 7 0 0 74 11 27
2020 AS-02 85 4 8 4 0 0 0 88 4 26
2020 AS-03 62 19 10 0 10 0 0 81 10 21
2020 AS-04 70 20 10 0 0 0 0 90 0 10
2020 AS-05 63 26 0 0 5 0 5 94 6 19
2019 AS 68 17 7 3 4 0 1 85 7 151
2019 AS-01 88 6 3 3 0 0 0 94 3 33
2019 AS-02 61 20 12 5 2 0 0 80 7 41
2019 AS-03 56 20 4 4 8 0 8 83 13 25
2019 AS-04 73 18 0 0 9 0 0 91 9 11
2019 AS-05 76 10 10 0 5 0 0 86 5 21
2018 AS 57 15 11 7 7 0 3 74 14 122
2018 AS-01 65 9 9 9 4 0 4 77 14 23
2018 AS-02 50 15 15 9 9 0 3 67 18 34
2018 AS-03 29 35 12 6 18 0 0 65 24 17
2018 AS-04 81 6 0 0 0 0 13 100 0 16
2018 AS-05 67 13 20 0 0 0 0 80 0 15
2017 AS 56 19 11 8 3 0 4 78 11 112
2017 AS-01 60 16 12 4 4 0 4 79 8 25
2017 AS-02 55 21 3 9 6 0 6 81 16 33
2017 AS-03 47 24 17 12 0 0 0 71 12 17
2017 AS-04 72 9 18 0 0 0 0 82 0 11
2017 AS-05 46 23 15 8 0 0 8 75 8 13

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 60 8 8 2 0 0 22 87 3 126
2020 AS-01 59 4 0 0 0 0 37 100 0 27
2020 AS-02 67 4 4 0 0 0 26 95 0 27
2020 AS-03 67 5 14 0 0 0 14 83 0 21
2020 AS-04 70 0 10 10 0 0 10 78 11 10
2020 AS-05 55 10 10 0 0 0 25 87 0 20
2019 AS 58 10 7 2 1 0 23 88 3 150
2019 AS-01 59 3 0 0 0 0 38 100 0 32
2019 AS-02 68 2 5 0 0 0 24 94 0 41
2019 AS-03 48 12 8 0 0 0 32 88 0 25
2019 AS-04 64 18 9 9 0 0 0 82 9 11
2019 AS-05 76 10 10 5 0 0 0 86 5 21
2018 AS 52 14 6 3 3 0 21 84 8 122
2018 AS-01 74 4 0 0 4 0 17 95 5 23
2018 AS-02 47 3 9 0 0 0 41 85 0 34
2018 AS-03 41 24 6 6 12 0 12 73 20 17
2018 AS-04 56 13 6 0 6 0 19 85 8 16
2018 AS-05 60 20 0 0 0 0 20 100 0 15
2017 AS 53 9 5 4 0 0 29 86 6 112
2017 AS-01 72 4 0 0 0 0 24 100 0 25
2017 AS-02 48 6 0 3 0 0 43 95 5 33
2017 AS-03 30 24 17 0 0 0 29 75 0 17
2017 AS-04 72 18 0 0 0 0 9 100 0 11
2017 AS-05 62 8 0 8 0 0 23 90 10 13

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 83 10 5 0 0 0 2 95 0 126
2020 AS-01 81 7 7 0 0 0 4 92 0 27
2020 AS-02 93 4 4 0 0 0 0 96 0 27
2020 AS-03 76 19 5 0 0 0 0 95 0 21
2020 AS-04 90 0 0 0 0 0 10 100 0 10
2020 AS-05 80 15 0 0 0 0 5 100 0 20
2019 AS 77 10 6 1 0 0 6 93 1 149
2019 AS-01 77 6 10 0 0 0 6 90 0 31
2019 AS-02 78 12 5 0 0 0 5 95 0 41
2019 AS-03 80 12 4 0 0 0 4 96 0 25
2019 AS-04 82 18 0 0 0 0 0 100 0 11
2019 AS-05 95 0 0 5 0 0 0 95 5 21
2018 AS 67 15 6 3 0 1 8 90 4 122
2018 AS-01 83 9 0 0 0 0 9 100 0 23
2018 AS-02 56 18 9 3 0 0 15 86 3 34
2018 AS-03 65 12 12 6 0 6 0 81 6 17
2018 AS-04 81 13 0 0 0 0 6 100 0 16
2018 AS-05 67 20 0 7 0 0 7 93 7 15
2017 AS 75 13 5 1 0 0 6 93 1 112
2017 AS-01 84 12 0 4 0 0 0 96 4 25
2017 AS-02 70 19 0 0 0 0 11 100 0 33
2017 AS-03 71 12 17 0 0 0 0 83 0 17
2017 AS-04 91 9 0 0 0 0 0 100 0 11
2017 AS-05 69 8 0 0 0 0 23 100 0 13

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 68 18 7 3 2 0 2 88 5 125
2020 AS-01 63 19 7 7 4 0 0 81 11 27
2020 AS-02 74 7 11 4 0 0 4 85 4 27
2020 AS-03 57 24 14 0 5 0 0 81 5 21
2020 AS-05 65 30 0 0 0 0 5 100 0 20
2019 AS 77 9 5 1 1 0 7 93 2 150
2019 AS-01 91 9 0 0 0 0 0 100 0 33
2019 AS-02 73 7 7 2 0 0 10 89 3 41
2019 AS-03 79 8 0 0 0 0 13 100 0 24
2019 AS-04 91 9 0 0 0 0 0 100 0 11
2019 AS-05 81 10 0 5 5 0 0 90 10 21
2018 AS 74 8 5 3 3 0 7 88 7 122
2018 AS-01 78 4 0 4 9 0 4 86 14 23
2018 AS-02 68 12 6 3 3 0 9 87 6 34
2018 AS-03 53 12 12 6 0 0 18 79 7 17
2018 AS-04 88 6 0 0 6 0 0 94 6 16
2018 AS-05 73 0 13 7 0 0 7 79 7 15
2017 AS 72 7 4 5 3 2 7 86 9 112
2017 AS-01 72 12 4 0 0 0 12 96 0 25
2017 AS-02 67 0 3 9 8 3 9 76 20 33
2017 AS-03 65 17 0 12 6 0 0 82 18 17
2017 AS-04 100 0 0 0 0 0 0 100 0 11
2017 AS-05 61 8 16 0 0 0 15 82 0 13

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 43 32 15 2 6 0 1 76 9 125
2020 AS-01 23 42 23 0 12 0 0 65 12 26
2020 AS-02 48 37 7 7 0 0 0 85 7 27
2020 AS-03 38 38 14 0 10 0 0 76 10 21
2020 AS-04 60 0 20 0 20 0 0 60 20 10
2020 AS-05 25 40 20 5 5 0 5 68 11 20
2019 AS 55 26 13 4 0 0 2 82 4 151
2019 AS-01 61 27 12 0 0 0 0 88 0 33
2019 AS-02 56 20 17 7 0 0 0 76 7 41
2019 AS-03 52 28 16 4 0 0 0 80 4 25
2019 AS-04 82 18 0 0 0 0 0 100 0 11
2019 AS-05 43 43 5 10 0 0 0 86 10 21
2018 AS 46 31 14 3 3 0 2 79 7 122
2018 AS-01 61 22 0 9 0 0 9 90 10 23
2018 AS-02 41 32 15 6 6 0 0 74 12 34
2018 AS-03 24 47 18 0 12 0 0 71 12 17
2018 AS-04 56 19 19 0 0 0 6 80 0 16
2018 AS-05 40 33 27 0 0 0 0 73 0 15
2017 AS 40 29 18 7 2 0 5 72 9 111
2017 AS-01 41 35 8 8 0 0 8 83 9 25
2017 AS-02 36 28 15 12 6 0 3 66 19 33
2017 AS-03 44 18 25 6 0 0 6 67 7 16
2017 AS-04 54 28 9 9 0 0 0 82 9 11
2017 AS-05 16 38 46 0 0 0 0 54 0 13

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 31 36 25 7 2 0 0 67 9 126
2020 AS-01 19 30 41 7 4 0 0 48 11 27
2020 AS-02 52 19 26 4 0 0 0 70 4 27
2020 AS-03 33 48 10 5 5 0 0 81 10 21
2020 AS-04 50 0 20 30 0 0 0 50 30 10
2020 AS-05 5 60 25 10 0 0 0 65 10 20

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 17 36 33 10 6 0 0 52 15 126
2020 AS-01 11 30 52 4 4 0 0 41 7 27
2020 AS-02 30 44 22 4 0 0 0 74 4 27
2020 AS-03 24 38 29 5 5 0 0 62 10 21
2020 AS-04 30 20 20 20 10 0 0 50 30 10
2020 AS-05 5 30 45 15 5 0 0 35 20 20
2019 AS 23 36 31 8 1 1 0 60 9 150
2019 AS-01 24 52 18 3 0 3 0 78 3 33
2019 AS-02 27 34 32 7 0 0 0 61 7 41
2019 AS-03 21 38 25 17 0 0 0 58 17 24
2019 AS-04 36 36 18 9 0 0 0 73 9 11
2019 AS-05 24 38 24 5 10 0 0 62 14 21
2018 AS 21 31 35 9 3 0 1 53 13 121
2018 AS-01 39 26 35 0 0 0 0 65 0 23
2018 AS-02 24 18 45 3 9 0 0 42 12 33
2018 AS-03 18 41 18 18 6 0 0 59 24 17
2018 AS-04 25 31 31 6 0 0 6 60 7 16
2018 AS-05 7 33 53 7 0 0 0 40 7 15
2017 AS 13 32 36 15 3 0 0 46 18 112
2017 AS-01 31 17 32 16 4 0 0 48 20 25
2017 AS-02 12 30 39 19 0 0 0 42 19 33
2017 AS-03 0 53 35 6 6 0 0 53 12 17
2017 AS-04 18 36 46 0 0 0 0 54 0 11
2017 AS-05 0 46 46 8 0 0 0 46 8 13

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 9 18 30 31 13 0 0 44 26 125
2020 AS-01 8 19 35 31 8 0 0 38 27 26
2020 AS-02 0 11 19 44 26 0 0 70 11 27
2020 AS-03 10 5 43 19 24 0 0 43 14 21
2020 AS-04 10 30 30 20 10 0 0 30 40 10
2020 AS-05 0 30 25 45 0 0 0 45 30 20
2019 AS 4 12 41 25 17 1 1 43 16 150
2019 AS-01 0 15 24 33 24 0 3 59 16 33
2019 AS-02 2 12 37 27 20 2 0 48 15 41
2019 AS-03 0 16 52 20 12 0 0 32 16 25
2019 AS-04 0 20 20 40 20 0 0 60 20 10
2019 AS-05 14 0 57 14 14 0 0 29 14 21
2018 AS 8 18 34 25 13 0 2 39 27 121
2018 AS-01 9 17 22 22 26 0 4 50 27 23
2018 AS-02 9 21 35 21 15 0 0 35 29 34
2018 AS-03 6 24 35 35 0 0 0 35 29 17
2018 AS-04 6 0 44 13 31 0 6 47 7 16
2018 AS-05 7 20 47 27 0 0 0 27 27 15
2017 AS 3 22 39 24 12 1 0 36 24 112
2017 AS-01 0 28 35 16 21 0 0 37 28 25
2017 AS-02 6 15 30 34 12 3 0 47 22 33
2017 AS-03 0 24 35 29 12 0 0 41 24 17
2017 AS-04 0 19 54 18 9 0 0 27 19 11
2017 AS-05 0 15 77 8 0 0 0 8 15 13

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 54 37 6 2 0 2 0 92 2 126
2020 AS-01 41 52 4 4 0 0 0 93 4 27
2020 AS-02 67 30 4 0 0 0 0 96 0 27
2020 AS-03 57 38 0 5 0 0 0 95 5 21
2020 AS-04 70 30 0 0 0 0 0 100 0 10
2020 AS-05 50 25 15 0 0 10 0 83 0 20
2019 AS 48 36 8 3 2 4 0 87 5 151
2019 AS-01 58 24 9 6 0 3 0 84 6 33
2019 AS-02 51 34 2 5 2 5 0 90 8 41
2019 AS-03 40 52 4 0 0 4 0 96 0 25
2019 AS-04 64 27 9 0 0 0 0 91 0 11
2019 AS-05 38 38 10 0 10 5 0 80 10 21
2018 AS 42 43 10 2 2 1 0 86 4 122
2018 AS-01 48 43 4 4 0 0 0 91 4 23
2018 AS-02 44 38 9 0 6 3 0 85 6 34
2018 AS-03 41 47 12 0 0 0 0 88 0 17
2018 AS-04 56 44 0 0 0 0 0 100 0 16
2018 AS-05 27 47 20 0 7 0 0 73 7 15
2017 AS 36 40 12 6 3 2 0 78 9 112
2017 AS-01 44 16 24 8 8 0 0 60 16 25
2017 AS-02 33 50 6 9 0 2 0 85 9 33
2017 AS-03 25 64 6 0 0 6 0 94 0 17
2017 AS-04 63 27 0 9 0 0 0 91 9 11
2017 AS-05 23 38 23 8 0 8 0 67 8 13

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 45 34 10 3 5 2 0 81 8 126
2020 AS-01 26 52 11 4 4 4 0 81 8 27
2020 AS-02 70 22 7 0 0 0 0 93 0 27
2020 AS-03 48 38 5 5 5 0 0 86 10 21
2020 AS-04 70 10 0 0 20 0 0 80 20 10
2020 AS-05 45 35 10 0 0 10 0 89 0 20

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 52 25 6 10 6 1 0 78 16 126
2020 AS-01 48 30 15 4 4 0 0 78 7 27
2020 AS-02 63 26 0 7 4 0 0 89 11 27
2020 AS-03 48 19 5 19 10 0 0 67 29 21
2020 AS-04 50 20 0 10 20 0 0 70 30 10
2020 AS-05 50 30 5 5 5 5 0 84 11 20

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 59 22 10 4 3 2 0 82 7 126
2020 AS-01 63 26 7 0 4 0 0 89 4 27
2020 AS-02 67 22 7 0 0 4 0 92 0 27
2020 AS-03 57 29 5 5 5 0 0 86 10 21
2020 AS-04 70 0 0 20 10 0 0 70 30 10
2020 AS-05 60 15 10 5 5 5 0 79 11 20

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 33 13 9 3 1 0 75 12 126
2020 AS-01 44 30 15 4 7 0 0 74 11 27
2020 AS-02 41 44 11 0 4 0 0 85 4 27
2020 AS-03 48 38 5 10 0 0 0 86 10 21
2020 AS-04 40 40 10 10 0 0 0 80 10 10
2020 AS-05 50 25 10 10 0 5 0 79 11 20
2019 AS 35 44 16 2 1 1 0 81 3 151
2019 AS-01 45 42 9 3 0 0 0 88 3 33
2019 AS-02 37 34 24 0 2 2 0 73 3 41
2019 AS-03 40 60 0 0 0 0 0 100 0 25
2019 AS-04 36 45 9 9 0 0 0 82 9 11
2019 AS-05 29 38 19 5 5 5 0 70 10 21
2018 AS 36 39 8 11 3 2 0 76 15 122
2018 AS-01 57 26 13 4 0 0 0 83 4 23
2018 AS-02 32 41 6 9 6 6 0 78 16 34
2018 AS-03 29 47 12 12 0 0 0 76 12 17
2018 AS-04 31 44 6 13 0 6 0 80 13 16
2018 AS-05 33 33 7 20 7 0 0 67 27 15
2017 AS 21 46 13 12 6 2 0 69 17 112
2017 AS-01 33 35 8 12 12 0 0 68 24 25
2017 AS-02 12 52 9 15 3 8 0 70 20 33
2017 AS-03 25 46 29 0 0 0 0 71 0 17
2017 AS-04 45 46 0 9 0 0 0 91 9 11
2017 AS-05 8 46 23 15 8 0 0 54 23 13

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 46 43 6 4 1 0 0 89 5 124
2020 AS-01 52 41 4 4 0 0 0 93 4 27
2020 AS-02 41 56 4 0 0 0 0 96 0 27
2020 AS-03 52 33 10 0 5 0 0 86 5 21
2020 AS-05 50 45 5 0 0 0 0 95 0 20

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 48 37 5 8 2 0 0 84 11 122
2020 AS-01 58 31 4 4 4 0 0 88 8 26
2020 AS-02 48 41 7 4 0 0 0 89 4 27
2020 AS-03 52 38 5 0 5 0 0 90 5 21
2020 AS-05 50 40 5 5 0 0 0 90 5 20

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 42 38 14 5 0 2 0 80 5 125
2020 AS-01 41 33 26 0 0 0 0 74 0 27
2020 AS-02 44 44 4 4 0 4 0 92 4 27
2020 AS-03 43 38 14 5 0 0 0 81 5 21
2020 AS-05 40 35 15 5 0 5 0 79 5 20

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 37 5 2 0 2 2 93 2 125
2020 AS-01 48 41 4 0 0 4 4 96 0 27
2020 AS-02 52 41 4 0 0 4 0 96 0 27
2020 AS-03 55 30 5 5 0 0 5 89 5 20
2020 AS-04 60 30 0 10 0 0 0 90 10 10
2020 AS-05 65 30 5 0 0 0 0 95 0 20

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 87 11 2 0 0 0 0 98 0 126
2020 AS-01 89 7 4 0 0 0 0 96 0 27
2020 AS-02 81 19 0 0 0 0 0 100 0 27
2020 AS-03 86 14 0 0 0 0 0 100 0 21
2020 AS-04 90 10 0 0 0 0 0 100 0 10
2020 AS-05 90 5 5 0 0 0 0 95 0 20

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 68 25 6 0 0 1 0 94 0 126
2020 AS-01 52 41 4 0 0 4 0 96 0 27
2020 AS-02 74 22 4 0 0 0 0 96 0 27
2020 AS-03 81 19 0 0 0 0 0 100 0 21
2020 AS-04 80 20 0 0 0 0 0 100 0 10
2020 AS-05 65 20 15 0 0 0 0 85 0 20

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 61 21 9 5 5 0 0 82 10 126
2020 AS-01 52 22 22 0 4 0 0 74 4 27
2020 AS-02 78 15 4 0 4 0 0 93 4 27
2020 AS-03 67 10 10 10 5 0 0 76 14 21
2020 AS-04 50 20 10 0 20 0 0 70 20 10
2020 AS-05 55 25 5 10 5 0 0 80 15 20

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 65 25 8 2 0 0 0 90 2 126
2020 AS-01 48 26 19 7 0 0 0 74 7 27
2020 AS-02 78 19 4 0 0 0 0 96 0 27
2020 AS-03 76 14 10 0 0 0 0 90 0 21
2020 AS-04 70 30 0 0 0 0 0 100 0 10
2020 AS-05 75 15 10 0 0 0 0 90 0 20

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 26 53 13 3 0 0 5 83 3 38
2019 AS 29 47 16 5 0 3 0 78 5 38
2019 AS-03 10 60 20 0 0 10 0 78 0 10

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 100 0 38

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 21 37 13 21 5 0 3 59 27 38
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 6 94 125
2020 AS-01 0 100 26
2020 AS-02 4 96 27
2020 AS-03 14 86 21
2020 AS-04 0 100 10
2020 AS-05 10 90 20

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 17 83 126
2020 AS-01 26 74 27
2020 AS-02 15 85 27
2020 AS-03 29 71 21
2020 AS-04 10 90 10
2020 AS-05 5 95 20
2019 AS 16 84 151
2019 AS-01 9 91 33
2019 AS-02 15 85 41
2019 AS-03 28 72 25
2019 AS-04 45 55 11
2019 AS-05 5 95 21
2017 AS 22 78 112
2017 AS-01 24 76 25
2017 AS-02 29 71 33
2014 AS 23 77 125
2014 AS-02 26 74 35
2014 AS-03 43 57 14
2014 AS-05 26 74 19

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 67 33 21

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 81 19 21
2019 AS 83 17 24
2017 AS 84 16 25
2017 AS-02 90 10 10
2014 AS 83 17 29

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 53 35 6 6 0 0 0 88 6 17
2019 AS 58 21 0 21 0 0 0 79 21 19
2017 AS 39 37 5 14 5 0 0 76 19 21
2014 AS 42 33 8 4 13 0 0 75 17 24

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 68 21 7 2 2 0 0 90 3 126
2020 AS-01 59 30 7 0 4 0 0 89 4 27
2020 AS-02 74 22 4 0 0 0 0 96 0 27
2020 AS-03 62 24 10 5 0 0 0 86 5 21
2020 AS-04 60 20 10 0 10 0 0 80 10 10
2020 AS-05 80 15 5 0 0 0 0 95 0 20
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 25 56 18 2 69 31 126
2020 AS-01 11 56 30 4 83 17 27
2020 AS-02 19 52 26 4 74 26 27
2020 AS-03 24 62 14 0 72 28 21
2020 AS-04 10 90 0 0 90 10 10
2020 AS-05 40 50 10 0 56 44 20

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 AS 26 74 31

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 13 20 23 17 17 0 10 37 37 30

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 7 13 20 27 27 0 7 21 57 30

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 30 20 22 14 6 1 6 54 22 125
2020 AS-01 30 15 22 15 4 0 15 52 22 27
2020 AS-02 41 22 11 15 7 0 4 65 23 27
2020 AS-03 29 14 29 19 10 0 0 43 29 21
2020 AS-04 30 30 20 20 0 0 0 60 20 10
2020 AS-05 25 20 20 15 5 5 10 53 24 20
2019 AS 26 19 21 14 15 0 5 47 31 148
2019 AS-01 27 24 24 6 9 0 9 57 17 33
2019 AS-02 24 17 22 12 20 0 5 44 33 41
2019 AS-03 21 8 29 13 25 0 4 30 39 24
2019 AS-04 9 36 27 18 9 0 0 45 27 11
2019 AS-05 38 14 10 19 14 0 5 55 35 21
2018 AS 24 19 15 20 16 0 7 46 39 122
2018 AS-01 22 26 17 4 17 0 13 55 25 23
2018 AS-02 32 9 12 18 26 0 3 42 45 34
2018 AS-03 24 12 18 35 12 0 0 35 47 17
2018 AS-04 13 13 13 25 13 0 25 33 50 16
2018 AS-05 20 27 7 33 13 0 0 47 47 15
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