2020 Public Service Employee Survey Results for Public Service Commission of Canada by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 30 45 6 15 4 0 0 75 19 538
2020 Part-time 38 46 7 4 4 0 0 85 8 26

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 66 24 4 4 2 0 0 90 6 538
2020 Part-time 85 15 0 0 0 0 0 100 0 26
2017 Full-time 69 24 3 3 1 0 0 93 4 566
2017 Part-time 82 13 0 5 0 0 0 95 5 23
2014 Full-time 66 25 4 4 1 0 0 91 5 558
2014 Part-time 79 18 3 0 0 0 0 97 0 29

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 41 9 12 4 0 1 74 17 539
2020 Part-time 27 40 22 8 4 0 0 67 12 26
2019 Full-time 52 33 4 7 4 0 0 85 11 664
2019 Part-time 52 20 7 15 6 0 0 72 21 27
2017 Full-time 42 34 6 10 7 0 0 77 17 567
2017 Part-time 53 25 13 9 0 0 0 78 9 23
2014 Full-time 33 30 8 17 13 0 0 62 30 558
2014 Part-time 30 20 11 18 20 0 0 51 38 29

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 39 11 9 4 0 1 76 13 538
2020 Part-time 51 38 3 4 0 0 3 93 4 26
2019 Full-time 38 37 12 8 4 0 1 76 12 660
2019 Part-time 48 18 13 14 0 0 7 70 15 27
2017 Full-time 35 38 15 9 4 0 0 73 13 567
2017 Part-time 38 40 18 5 0 0 0 77 5 23
2014 Full-time 34 40 11 10 5 0 1 74 15 558
2014 Part-time 34 34 14 10 4 0 4 71 14 29

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 36 10 6 4 0 0 80 10 535
2020 Part-time 59 19 19 0 0 0 3 81 0 26
2019 Full-time 56 33 6 3 2 0 0 90 4 661
2019 Part-time 56 23 7 14 0 0 0 79 14 27
2017 Full-time 48 38 7 4 2 0 0 87 6 566
2017 Part-time 65 31 0 4 0 0 0 96 4 23
2014 Full-time 48 37 6 7 2 1 0 85 8 557
2014 Part-time 48 25 9 11 0 0 7 79 11 29

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 28 9 7 5 0 1 79 12 537
2020 Part-time 72 17 7 0 4 0 0 89 4 26
2019 Full-time 55 29 8 5 3 1 0 84 8 664
2019 Part-time 78 4 4 10 0 0 4 85 10 27
2017 Full-time 46 31 10 8 4 0 0 78 12 567
2017 Part-time 73 27 0 0 0 0 0 100 0 23
2014 Full-time 42 35 10 8 4 1 0 78 12 557
2014 Part-time 45 21 14 14 0 0 6 71 15 29

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 35 12 9 5 0 0 74 14 539
2020 Part-time 53 21 17 0 8 0 0 74 8 26
2019 Full-time 37 41 11 7 4 0 0 78 11 663
2019 Part-time 53 29 11 7 0 0 0 82 7 27
2017 Full-time 28 45 13 9 5 0 0 73 14 567
2017 Part-time 53 34 9 0 5 0 0 87 5 23
2014 Full-time 29 44 12 9 5 0 0 73 15 558
2014 Part-time 34 46 16 3 0 0 0 80 3 29

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 37 12 9 4 0 0 75 13 540
2020 Part-time 59 36 0 4 0 0 0 96 4 26
2019 Full-time 35 37 12 10 3 0 1 74 14 665
2019 Part-time 57 29 4 6 3 0 0 87 9 27
2017 Full-time 27 36 17 13 7 0 0 63 20 568
2017 Part-time 49 29 8 5 5 5 0 82 10 23
2014 Full-time 26 36 15 15 7 1 0 63 22 557
2014 Part-time 41 28 13 10 7 0 0 69 17 29

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 39 9 9 4 0 0 78 14 537
2020 Part-time 59 25 12 0 4 0 0 84 4 26
2019 Full-time 38 39 11 8 4 0 0 77 12 666
2019 Part-time 45 31 16 4 6 0 0 75 9 27
2017 Full-time 29 44 10 12 4 0 0 74 16 568
2017 Part-time 53 29 13 0 5 0 0 82 5 23

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 34 7 4 1 0 0 88 6 539
2020 Part-time 68 21 6 0 4 0 0 90 4 26
2019 Full-time 47 40 7 3 2 1 0 88 5 663
2019 Part-time 48 25 24 3 0 0 0 73 3 27
2017 Full-time 40 43 9 5 2 1 0 83 8 565
2017 Part-time 56 30 5 5 5 0 0 86 9 23
2014 Full-time 43 41 9 4 2 1 0 85 6 558
2014 Part-time 52 31 18 0 0 0 0 82 0 29

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 35 11 10 5 0 0 74 15 539
2020 Part-time 65 17 14 4 0 0 0 81 4 26
2019 Full-time 37 38 12 9 4 0 0 76 13 665
2019 Part-time 58 29 4 9 0 0 0 87 9 27
2017 Full-time 29 37 17 10 7 1 0 67 17 567
2017 Part-time 45 37 9 0 10 0 0 81 10 22

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 33 9 4 2 0 0 84 6 533
2020 Part-time 51 31 15 4 0 0 0 81 4 26
2019 Full-time 50 35 9 6 1 0 0 85 7 663
2019 Part-time 56 36 8 0 0 0 0 92 0 27
2017 Full-time 44 38 11 3 3 0 0 82 6 566
2017 Part-time 74 17 5 5 0 0 0 91 5 23
2014 Full-time 56 32 8 2 2 0 0 88 4 558
2014 Part-time 56 34 10 0 0 0 0 90 0 29

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 38 13 10 3 0 0 75 13 537
2020 Part-time 50 31 11 8 0 0 0 81 8 26
2019 Full-time 36 39 12 9 4 0 0 75 13 661
2019 Part-time 42 33 9 10 3 3 0 78 13 27
2017 Full-time 29 44 12 10 5 1 0 73 15 566
2017 Part-time 47 26 13 9 0 0 5 76 10 23
2014 Full-time 25 41 15 13 6 0 0 66 19 557
2014 Part-time 24 48 13 4 3 0 7 78 7 29

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 33 11 9 5 0 0 75 14 538
2020 Part-time 49 26 18 8 0 0 0 74 8 26
2019 Full-time 39 37 13 8 3 0 0 76 11 663
2019 Part-time 47 34 12 4 3 0 0 81 6 27
2017 Full-time 36 34 14 9 7 0 0 70 16 566
2017 Part-time 51 35 13 0 0 0 0 87 0 23
2014 Full-time 28 38 14 13 6 0 1 66 19 558
2014 Part-time 45 31 13 3 3 0 4 79 7 29

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 38 11 10 3 0 0 76 13 534
2020 Part-time 62 23 8 4 0 0 4 88 5 26
2019 Full-time 38 43 11 5 2 0 0 81 8 661
2019 Part-time 40 43 4 7 3 0 4 86 10 27
2017 Full-time 31 40 14 9 5 0 1 72 14 566
2017 Part-time 52 39 9 0 0 0 0 91 0 23
2014 Full-time 32 39 15 9 5 0 0 71 14 558
2014 Part-time 42 42 6 4 6 0 0 84 10 29

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 36 10 7 3 0 0 80 10 539
2020 Part-time 46 36 10 8 0 0 0 81 8 26
2019 Full-time 42 40 10 6 2 0 0 82 8 666
2019 Part-time 54 36 6 4 0 0 0 89 4 27
2017 Full-time 34 42 12 6 5 0 0 77 11 567
2017 Part-time 53 34 13 0 0 0 0 87 0 23
2014 Full-time 35 42 13 6 3 0 0 78 9 558
2014 Part-time 45 34 17 4 0 0 0 79 4 29

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 29 13 9 7 0 0 72 16 538
2020 Part-time 62 27 6 0 4 0 0 90 4 26
2019 Full-time 48 31 13 4 4 0 0 79 8 662
2019 Part-time 65 15 9 12 0 0 0 80 12 26
2017 Full-time 43 31 14 7 4 1 1 75 11 566
2017 Part-time 40 39 5 8 5 0 4 82 13 23
2014 Full-time 43 34 14 6 3 0 0 78 9 558
2014 Part-time 49 31 17 0 3 0 0 80 3 29

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 11 24 33 24 7 0 0 31 35 537
2020 Part-time 7 8 26 24 28 3 4 56 16 26
2019 Full-time 8 18 39 22 11 1 2 34 26 661
2019 Part-time 4 14 20 34 28 0 0 62 18 27
2017 Full-time 9 23 37 16 10 1 3 27 34 565
2017 Part-time 5 16 43 14 17 0 5 32 22 23
2014 Full-time 9 24 39 20 5 1 1 26 34 557
2014 Part-time 13 10 34 22 3 7 10 30 29 29

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 5 12 28 32 20 2 1 53 18 534
2020 Part-time 0 0 11 31 50 8 0 88 0 26
2019 Full-time 6 15 26 28 20 4 2 51 22 659
2019 Part-time 3 16 15 25 38 3 0 65 19 27
2017 Full-time 10 19 33 17 15 3 4 34 31 562
2017 Part-time 13 14 21 14 27 5 5 46 30 22
2014 Full-time 9 16 31 27 12 2 3 40 27 557
2014 Part-time 0 15 37 27 4 7 10 37 18 29

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 16 25 31 16 9 1 1 26 42 539
2020 Part-time 4 11 29 25 21 6 4 51 17 26
2019 Full-time 13 24 30 17 11 2 2 30 39 662
2019 Part-time 7 19 25 22 27 0 0 49 26 27
2017 Full-time 16 23 30 14 10 2 5 25 42 563
2017 Part-time 9 17 18 18 25 5 10 50 30 23
2014 Full-time 20 27 32 12 5 1 3 18 49 558
2014 Part-time 10 25 24 10 10 7 13 26 44 29

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 8 18 28 31 14 0 0 45 27 536
2020 Part-time 0 4 20 39 30 3 4 74 4 26
2019 Full-time 5 12 31 31 19 1 1 51 17 659
2019 Part-time 0 8 19 34 40 0 0 74 8 27
2017 Full-time 6 17 33 24 15 1 4 40 25 562
2017 Part-time 9 8 30 5 39 5 5 49 19 23
2014 Full-time 6 16 38 26 10 1 2 37 23 555
2014 Part-time 0 14 38 21 10 4 13 37 17 29

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 15 21 26 23 13 1 1 37 37 538
2020 Part-time 3 12 17 21 44 3 0 67 16 26
2019 Full-time 8 14 28 25 20 3 3 47 24 657
2019 Part-time 9 4 16 34 37 0 0 71 13 26
2017 Full-time 13 18 30 19 14 1 5 35 33 561
2017 Part-time 9 21 21 14 25 5 5 44 33 23
2014 Full-time 18 24 32 15 7 1 3 23 44 556
2014 Part-time 22 24 21 13 10 0 10 26 51 29

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 7 16 28 27 18 2 1 47 24 536
2020 Part-time 0 4 21 32 30 6 8 72 4 26
2019 Full-time 9 22 25 22 14 6 2 39 34 657
2019 Part-time 8 18 11 19 34 7 3 59 28 27
2017 Full-time 15 25 25 17 10 4 4 29 44 564
2017 Part-time 13 13 39 9 18 0 9 29 28 23
2014 Full-time 8 17 30 26 13 2 5 42 27 556
2014 Part-time 4 26 30 17 3 4 16 25 38 29

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 13 19 32 23 11 2 0 34 33 537
2020 Part-time 4 12 34 17 19 7 8 41 19 26
2019 Full-time 10 19 32 22 11 3 2 35 31 663
2019 Part-time 11 10 19 36 21 4 0 59 22 27
2017 Full-time 13 19 36 16 9 3 4 27 35 565
2017 Part-time 5 17 34 14 22 5 5 39 24 23
2014 Full-time 13 21 37 18 6 2 2 25 36 555
2014 Part-time 11 14 34 7 10 7 17 22 33 29

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 12 27 33 20 7 0 0 27 39 538
2020 Part-time 11 20 33 21 12 3 0 34 32 26
2019 Full-time 16 28 30 17 8 1 1 25 45 662
2019 Part-time 4 29 32 20 15 0 0 35 33 27
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 36 14 8 3 6 4 73 12 539
2020 Part-time 42 23 12 4 4 4 12 77 9 26
2019 Full-time 32 34 14 6 5 6 3 73 12 663
2019 Part-time 54 13 13 3 3 7 8 78 7 27
2017 Full-time 27 32 15 9 7 5 5 65 18 564
2017 Part-time 43 17 27 0 0 0 13 69 0 23
2014 Full-time 27 30 17 10 8 4 4 62 19 558
2014 Part-time 27 33 20 0 3 10 7 72 4 29

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 57 27 6 6 4 1 0 84 10 538
2020 Part-time 76 16 4 4 0 0 0 92 4 26
2019 Full-time 56 28 7 6 2 1 0 85 8 663
2019 Part-time 63 25 8 0 4 0 0 88 4 27
2017 Full-time 47 31 8 8 5 1 0 79 13 568
2017 Part-time 52 36 12 0 0 0 0 88 0 23
2014 Full-time 45 29 10 9 6 1 0 75 15 558
2014 Part-time 53 37 4 3 3 0 0 90 6 29

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 59 31 5 4 1 0 0 90 4 539
2020 Part-time 80 20 0 0 0 0 0 100 0 26
2019 Full-time 55 35 3 5 1 0 0 90 6 661
2019 Part-time 73 24 3 0 0 0 0 97 0 26
2017 Full-time 44 41 7 6 2 0 0 85 7 568
2017 Part-time 57 25 5 13 0 0 0 82 13 23
2014 Full-time 41 41 9 5 3 0 0 83 8 558
2014 Part-time 51 39 8 0 3 0 0 89 3 29

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 36 6 5 1 1 0 87 6 537
2020 Part-time 69 31 0 0 0 0 0 100 0 26
2019 Full-time 49 37 9 3 1 1 0 87 4 663
2019 Part-time 61 30 3 4 0 3 0 94 4 27

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 25 8 3 4 3 2 83 8 539
2020 Part-time 73 15 7 4 0 0 0 88 4 26
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 60 24 8 4 2 0 1 86 6 540
2020 Part-time 52 37 3 4 0 0 4 93 4 26
2019 Full-time 56 24 10 5 2 1 3 83 7 663
2019 Part-time 50 30 17 4 0 0 0 80 4 27

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 34 9 6 2 0 0 83 8 540
2020 Part-time 58 27 7 3 0 0 4 89 3 26
2019 Full-time 45 33 10 7 4 0 1 79 11 660
2019 Part-time 57 20 7 9 3 0 4 80 12 27
2017 Full-time 41 34 10 9 4 1 2 77 13 568
2017 Part-time 53 25 9 5 9 0 0 77 14 23
2014 Full-time 37 35 13 9 6 1 1 72 15 558
2014 Part-time 47 36 14 4 0 0 0 82 4 29

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 26 11 6 3 1 1 79 10 538
2020 Part-time 62 12 15 0 0 4 7 83 0 26

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 32 7 6 2 0 0 85 8 540
2020 Part-time 64 29 3 3 0 0 0 94 3 26
2019 Full-time 52 31 9 5 2 1 1 83 7 659
2019 Part-time 61 19 11 3 6 0 0 80 9 27
2017 Full-time 46 34 9 7 4 0 0 80 11 568
2017 Part-time 49 33 13 0 5 0 0 82 5 23
2014 Full-time 39 36 9 9 6 0 0 76 15 556
2014 Part-time 59 24 17 0 0 0 0 83 0 29

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 43 57 540
2020 Part-time 52 48 26

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 61 19 7 2 1 4 7 90 3 539
2020 Part-time 65 15 3 4 4 4 4 87 9 26

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 59 26 6 5 4 0 0 85 9 540
2020 Part-time 69 11 12 8 0 0 0 80 8 26
2019 Full-time 56 28 7 4 4 0 0 85 8 666
2019 Part-time 70 14 4 9 3 0 0 84 12 27
2017 Full-time 50 28 9 7 5 1 0 79 11 566
2017 Part-time 65 25 5 5 0 0 0 91 5 23
2014 Full-time 45 30 10 8 7 0 0 75 15 558
2014 Part-time 50 40 7 0 3 0 0 90 3 29
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 29 11 7 2 7 0 78 10 541
2020 Part-time 55 25 12 0 0 8 0 87 0 26
2019 Full-time 38 34 12 5 3 7 0 78 9 658
2019 Part-time 35 38 8 8 3 7 0 79 12 27
2017 Full-time 28 36 14 9 5 9 0 70 14 568
2017 Part-time 31 25 30 5 0 10 0 62 5 23
2014 Full-time 24 37 17 7 4 10 0 68 12 558
2014 Part-time 35 30 15 6 0 14 0 76 7 29

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 34 15 10 4 1 0 71 14 537
2020 Part-time 41 39 15 0 4 0 0 80 4 26
2019 Full-time 34 38 15 7 4 3 0 74 11 657
2019 Part-time 43 30 14 7 6 0 0 73 13 27
2017 Full-time 23 41 14 11 6 4 1 67 19 568
2017 Part-time 31 26 26 13 0 5 0 60 13 23
2014 Full-time 23 34 20 13 7 4 0 59 20 558
2014 Part-time 21 47 25 7 0 0 0 68 7 29

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 25 34 13 17 5 6 0 63 23 540
2020 Part-time 33 37 18 4 4 3 0 72 9 26
2019 Full-time 23 38 16 11 5 8 0 66 17 655
2019 Part-time 27 35 19 13 6 0 0 62 19 27
2017 Full-time 15 38 19 14 7 7 1 57 23 567
2017 Part-time 23 26 34 13 0 5 0 51 13 23
2014 Full-time 13 31 20 17 10 8 0 48 30 557
2014 Part-time 17 40 21 3 0 15 4 70 4 29

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 37 13 17 5 2 0 65 22 538
2020 Part-time 36 32 10 14 4 4 0 70 19 26
2019 Full-time 22 37 18 12 7 4 0 62 19 657
2019 Part-time 30 30 5 28 7 0 0 60 35 26
2017 Full-time 17 41 18 14 8 3 0 59 22 567
2017 Part-time 23 26 38 4 5 5 0 51 9 23
2014 Full-time 14 35 20 17 11 3 0 50 29 557
2014 Part-time 13 32 24 13 4 14 0 52 20 29

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 68 21 7 3 0 1 0 89 3 540
2020 Part-time 66 22 4 0 0 8 0 96 0 25
2019 Full-time 67 24 6 2 0 1 0 92 2 661
2019 Part-time 62 28 0 0 0 10 0 100 0 26
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 46 11 7 1 1 0 80 9 541
2020 Part-time 34 51 12 0 0 3 0 87 0 26
2019 Full-time 33 46 10 8 1 1 0 80 9 663
2019 Part-time 26 52 9 6 3 4 0 82 9 27
2017 Full-time 26 44 15 9 4 2 0 72 13 567
2017 Part-time 31 35 21 8 0 5 0 69 9 23
2014 Full-time 27 41 15 11 5 2 0 69 16 558
2014 Part-time 27 41 28 0 0 4 0 71 0 29

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 19 43 18 13 5 1 0 63 18 541
2020 Part-time 29 37 27 7 0 0 0 66 7 26
2019 Full-time 19 42 18 13 4 4 0 63 18 659
2019 Part-time 16 45 11 14 6 9 0 67 22 27

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 34 8 4 3 1 0 85 7 540
2020 Part-time 23 56 11 4 0 0 6 84 4 26
2019 Full-time 41 34 10 8 4 3 1 78 12 661
2019 Part-time 26 51 6 9 0 7 0 83 10 27
2017 Full-time 35 35 13 8 4 3 1 74 12 566
2017 Part-time 46 27 13 14 0 0 0 74 14 22
2014 Full-time 32 39 10 10 5 4 1 75 15 558
2014 Part-time 34 48 11 0 3 0 4 85 3 29

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 37 11 4 1 1 0 83 5 537
2020 Part-time 65 22 8 4 0 0 0 87 4 26
2019 Full-time 38 39 15 3 2 2 0 79 6 663
2019 Part-time 43 42 13 3 0 0 0 85 3 27

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 23 18 12 7 9 4 58 22 539
2020 Part-time 46 14 19 4 0 9 8 72 5 26
2019 Full-time 21 23 20 11 8 13 3 53 23 664
2019 Part-time 15 35 20 9 6 7 9 59 17 27
2017 Full-time 14 23 21 13 13 10 6 45 31 566
2017 Part-time 23 8 21 17 13 8 9 38 37 23
2014 Full-time 15 18 19 14 14 13 6 42 35 558
2014 Part-time 14 18 37 6 3 12 10 41 12 29

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 32 15 15 6 2 0 63 22 539
2020 Part-time 38 39 12 4 4 0 3 79 9 26
2019 Full-time 25 37 14 14 7 3 0 64 21 658
2019 Part-time 21 48 15 9 4 4 0 71 13 27
2017 Full-time 27 34 16 11 7 4 1 65 18 567
2017 Part-time 31 38 13 9 5 0 5 72 15 23
2014 Full-time 25 34 15 13 11 2 0 60 25 558
2014 Part-time 29 28 21 7 0 7 7 67 8 29

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 21 27 14 18 15 3 2 50 35 540
2020 Part-time 33 15 4 19 4 0 24 64 30 26
2019 Full-time 20 24 15 19 15 3 3 47 37 664
2019 Part-time 22 29 14 4 11 4 16 64 18 27
2017 Full-time 15 22 14 18 24 4 4 40 45 567
2017 Part-time 28 12 25 9 9 0 18 48 22 23
2014 Full-time 11 19 17 19 28 3 3 32 50 558
2014 Part-time 23 15 23 18 7 3 10 44 29 29

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 19 12 6 4 0 4 77 11 539
2020 Part-time 51 18 11 4 0 3 13 82 5 26
2019 Full-time 52 22 12 6 3 0 4 78 9 661
2019 Part-time 54 15 11 4 0 0 15 82 5 27

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 25 13 7 3 1 2 76 10 533
2020 Part-time 65 4 3 8 4 0 15 82 14 26
2019 Full-time 51 21 15 5 3 1 3 75 9 660
2019 Part-time 65 8 6 4 4 4 8 83 10 27

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 76 8 5 2 3 2 3 89 6 537
2020 Part-time 80 0 4 0 0 4 12 95 0 26
2019 Full-time 77 8 4 2 2 3 4 91 4 659
2019 Part-time 88 0 0 0 0 0 12 100 0 27

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 75 9 5 1 1 1 7 92 2 539
2020 Part-time 80 4 0 0 0 0 16 100 0 26
2019 Full-time 77 7 3 0 2 1 11 94 2 659
2019 Part-time 73 8 4 0 0 0 15 95 0 27

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 25 45 15 10 2 2 0 72 12 540
2020 Part-time 37 28 27 4 0 0 3 68 4 26
2019 Full-time 24 45 18 8 1 4 0 72 10 662
2019 Part-time 33 46 12 4 3 4 0 81 7 27
2017 Full-time 22 41 19 9 6 3 1 65 15 568
2017 Part-time 35 30 26 0 9 0 0 65 9 23

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 36 9 7 3 1 0 81 10 538
2020 Part-time 55 22 11 8 0 0 3 80 9 26
2019 Full-time 47 36 9 4 2 1 0 84 6 655
2019 Part-time 43 32 19 6 0 0 0 75 6 27
2017 Full-time 42 41 9 3 2 3 0 86 5 566
2017 Part-time 58 34 8 0 0 0 0 92 0 23
2014 Full-time 41 36 11 6 2 4 0 80 8 558
2014 Part-time 44 41 10 0 0 4 0 89 0 29

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 35 8 4 1 2 0 87 5 539
2020 Part-time 58 27 7 4 0 0 3 88 5 26
2019 Full-time 56 33 7 2 1 2 1 91 2 661
2019 Part-time 55 31 11 0 0 3 0 89 0 27
2017 Full-time 43 36 11 3 3 3 0 82 7 568
2017 Part-time 45 52 0 0 0 0 4 100 0 23
2014 Full-time 41 35 11 3 3 6 0 82 6 558
2014 Part-time 45 41 10 0 0 4 0 89 0 29

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 36 10 4 2 2 0 84 6 540
2020 Part-time 55 26 8 0 4 3 3 87 5 26

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 30 8 8 3 1 2 81 11 541
2020 Part-time 62 19 9 0 4 3 3 87 4 26

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 58 31 8 2 1 0 0 89 3 540
2020 Part-time 80 11 4 4 0 0 0 92 4 26
2019 Full-time 63 28 5 2 1 0 0 92 4 660
2019 Part-time 62 24 4 9 0 0 0 87 9 27
2017 Full-time 46 39 9 3 2 0 0 86 6 566
2017 Part-time 63 33 0 5 0 0 0 95 5 23
2014 Full-time 47 36 11 4 3 0 0 83 6 558
2014 Part-time 63 33 0 0 4 0 0 96 4 28

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 32 14 7 2 0 0 77 9 537
2020 Part-time 65 23 8 4 0 0 0 88 4 26
2019 Full-time 51 30 11 5 2 1 0 82 7 661
2019 Part-time 54 29 4 4 9 0 0 83 13 27
2017 Full-time 35 35 15 8 6 1 0 70 15 566
2017 Part-time 51 30 9 10 0 0 0 82 10 22
2014 Full-time 30 36 18 8 7 1 0 67 16 558
2014 Part-time 33 48 15 4 0 0 0 81 4 29

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 33 13 8 2 0 0 77 10 532
2020 Part-time 64 23 8 0 5 0 0 87 5 25
2019 Full-time 47 34 11 6 2 1 0 80 8 661
2019 Part-time 49 30 9 4 9 0 0 79 13 27
2017 Full-time 33 38 15 8 5 0 0 71 14 567
2017 Part-time 54 28 9 9 0 0 0 82 9 23
2014 Full-time 30 40 15 9 6 0 0 70 15 557
2014 Part-time 30 51 15 4 0 0 0 81 4 29

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 27 15 12 6 2 1 66 19 540
2020 Part-time 52 20 9 8 4 6 0 77 13 26
2019 Full-time 39 22 15 12 9 4 0 64 21 663
2019 Part-time 44 22 21 4 6 0 4 69 9 27
2017 Full-time 28 23 19 12 12 5 1 54 25 567
2017 Part-time 44 20 14 9 5 5 4 70 15 23
2014 Full-time 29 23 16 15 13 4 0 54 29 558
2014 Part-time 27 18 27 4 12 0 11 51 18 28
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Full-time 39 32 29 541
2020 Part-time 25 36 39 26
2019 Full-time 42 24 34 665
2019 Part-time 30 43 27 26
2017 Full-time 38 26 36 568
2017 Part-time 39 34 27 23
2014 Full-time 42 30 28 558
2014 Part-time 41 34 25 29

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 15 16 59 3 3 6 218
2014 Full-time 12 14 64 5 9999 6 235
2014 Part-time 27 7 34 10 9999 22 12
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 21 16 14 4 3 34 8 64 13 538
2020 Part-time 22 7 12 0 0 41 18 71 0 26
2019 Full-time 18 13 16 6 4 33 10 54 18 663
2019 Part-time 21 18 4 4 9 41 4 71 23 27
2017 Full-time 14 20 14 6 5 34 7 57 20 567
2017 Part-time 27 9 26 8 0 18 14 52 11 23
2014 Full-time 16 14 18 6 4 33 9 51 18 558
2014 Part-time 13 11 24 0 3 35 13 47 6 29

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 32 13 5 2 7 0 79 7 538
2020 Part-time 46 32 8 0 0 15 0 91 0 26
2019 Full-time 39 33 13 5 2 8 1 79 7 665
2019 Part-time 46 26 0 6 4 18 0 89 11 27
2017 Full-time 28 32 16 6 3 13 1 71 10 567
2017 Part-time 27 34 17 4 0 9 9 74 5 23
2014 Full-time 24 29 18 6 3 18 2 66 11 558
2014 Part-time 17 45 14 0 3 10 10 78 4 29
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 21 16 13 2 3 36 8 66 10 538
2020 Part-time 29 0 12 5 0 35 19 63 10 25
2019 Full-time 20 13 15 3 2 38 9 62 10 666
2019 Part-time 17 14 12 0 3 39 16 67 6 27
2017 Full-time 14 17 15 3 3 40 8 60 10 567
2017 Part-time 27 9 16 4 0 18 26 64 6 23
2014 Full-time 15 13 15 2 2 42 11 60 8 558
2014 Part-time 10 17 15 0 4 47 7 60 8 29

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 32 13 3 2 8 1 82 5 540
2020 Part-time 58 22 8 4 0 7 0 87 5 26
2019 Full-time 42 31 13 2 2 8 1 81 4 666
2019 Part-time 43 32 8 3 0 10 4 87 3 27
2017 Full-time 31 33 15 3 3 14 2 76 6 565
2017 Part-time 27 34 17 4 0 5 13 74 5 23
2014 Full-time 26 31 15 2 2 22 1 75 5 557
2014 Part-time 21 44 15 0 4 13 4 78 4 29
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 18 20 13 14 0 2 51 28 540
2020 Part-time 26 19 19 12 16 3 4 49 30 26

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 31 20 10 8 1 1 61 19 538
2020 Part-time 40 18 15 8 15 3 0 60 24 26
2019 Full-time 23 27 24 10 15 0 1 51 25 663
2019 Part-time 17 25 18 20 15 4 0 45 36 27
2017 Full-time 17 23 21 15 20 0 3 41 37 564
2017 Part-time 0 33 14 27 17 0 9 36 48 23

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 22 31 21 16 11 0 0 52 27 540
2020 Part-time 31 26 37 3 0 3 0 59 3 26
2019 Full-time 28 29 23 12 8 0 0 57 20 665
2019 Part-time 41 20 26 4 5 4 0 64 9 27
2017 Full-time 18 26 28 16 11 0 1 45 27 567
2017 Part-time 26 29 14 12 14 0 5 58 28 23

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 28 21 14 9 0 0 56 23 536
2020 Part-time 51 28 14 0 4 3 0 81 5 26
2019 Full-time 34 33 18 10 5 0 0 67 14 659
2019 Part-time 54 18 24 0 0 4 0 75 0 27
2017 Full-time 25 26 26 11 8 1 3 53 20 566
2017 Part-time 34 26 9 22 5 0 5 63 28 23

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 25 20 15 12 1 1 52 28 536
2020 Part-time 50 19 15 13 0 3 0 71 13 26
2019 Full-time 32 27 19 14 7 0 1 60 21 660
2019 Part-time 38 17 20 4 9 9 3 63 15 26
2017 Full-time 22 22 25 16 12 0 3 46 28 565
2017 Part-time 35 29 5 13 9 0 9 70 25 23

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 22 13 7 7 1 4 71 15 537
2020 Part-time 73 8 4 4 0 3 8 91 5 26
2019 Full-time 59 21 8 5 2 0 4 84 7 660
2019 Part-time 67 18 6 0 0 4 5 94 0 27
2017 Full-time 46 23 10 5 4 0 11 78 10 567
2017 Part-time 53 17 9 0 0 0 22 88 0 23

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 25 17 13 11 0 0 59 24 540
2020 Part-time 30 32 28 7 0 3 0 64 7 26
2019 Full-time 43 25 17 9 6 0 1 68 15 664
2019 Part-time 50 12 16 9 4 9 0 68 15 27
2017 Full-time 29 29 23 10 6 0 2 60 17 564
2017 Part-time 43 27 21 4 0 0 5 73 4 23

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 21 17 13 9 0 5 59 24 541
2020 Part-time 35 16 16 13 0 3 16 64 16 26

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 32 19 10 5 1 1 65 15 540
2020 Part-time 54 15 15 8 4 3 0 72 12 26
2019 Full-time 30 37 21 7 3 0 1 68 11 665
2019 Part-time 61 14 3 11 4 4 4 82 15 27
2017 Full-time 25 30 24 11 6 2 2 57 18 566
2017 Part-time 41 17 14 14 4 0 10 65 20 22

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 30 20 16 8 0 1 56 24 541
2020 Part-time 60 15 11 10 0 3 0 78 11 26
2019 Full-time 30 34 23 8 4 0 1 65 12 662
2019 Part-time 56 19 10 4 0 4 7 84 5 27
2017 Full-time 21 30 26 14 7 1 2 52 22 565
2017 Part-time 43 17 5 17 9 0 10 67 28 23

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 29 18 15 6 0 1 61 21 538
2020 Part-time 63 11 12 10 0 3 0 77 11 26
2019 Full-time 30 31 21 11 5 1 0 62 17 664
2019 Part-time 45 21 11 12 3 4 4 72 16 27
2017 Full-time 25 29 22 15 7 1 2 56 22 567
2017 Part-time 34 31 12 9 5 0 10 72 15 23

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 28 13 7 4 0 1 75 12 536
2020 Part-time 69 12 8 3 4 3 0 84 8 26
2019 Full-time 46 27 15 7 4 1 0 74 12 664
2019 Part-time 61 9 12 6 4 4 4 77 10 27

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 27 24 11 5 1 0 59 17 537
2020 Part-time 36 26 16 10 8 3 0 64 19 26

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 29 19 12 5 0 1 63 17 536
2020 Part-time 43 32 11 10 0 3 0 78 11 26
2019 Full-time 38 34 16 7 5 1 0 72 11 659
2019 Part-time 52 24 11 0 5 4 4 83 5 27
2017 Full-time 30 32 20 10 6 0 2 64 16 565
2017 Part-time 43 21 18 4 5 0 10 71 9 23

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 26 15 8 4 0 2 73 12 536
2020 Part-time 49 28 11 4 5 3 0 79 9 26
2019 Full-time 58 21 11 4 5 1 1 81 9 665
2019 Part-time 65 6 10 11 0 4 4 78 12 27
2017 Full-time 50 23 13 7 5 0 2 75 12 568
2017 Part-time 69 8 18 0 0 0 5 81 0 23

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 24 32 24 10 9 0 1 57 19 538
2020 Part-time 21 34 26 8 8 3 0 57 16 26

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 64 16 8 3 1 1 6 87 5 535
2020 Part-time 84 3 8 0 0 0 5 92 0 25
2019 Full-time 75 11 4 1 2 1 7 92 3 665
2019 Part-time 74 8 4 0 0 4 10 95 0 27
2017 Full-time 69 14 5 4 4 1 3 87 8 567
2017 Part-time 82 8 0 5 0 0 5 95 5 23

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 77 9 4 3 2 0 4 90 5 538
2020 Part-time 92 0 0 0 0 5 3 100 0 25
2019 Full-time 76 10 4 4 3 1 3 89 7 665
2019 Part-time 84 0 0 0 0 4 11 100 0 27
2017 Full-time 53 26 9 5 3 0 3 82 8 565
2017 Part-time 69 18 4 5 0 0 5 91 5 23

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 67 18 9 3 1 0 2 87 4 536
2020 Part-time 75 18 4 0 0 0 3 96 0 25
2019 Full-time 62 22 9 3 3 0 2 85 6 661
2019 Part-time 67 14 3 0 4 4 9 93 4 27
2017 Full-time 58 19 11 5 5 0 3 79 10 566
2017 Part-time 73 17 0 5 0 0 5 95 5 23

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 68 15 6 5 4 0 2 85 9 534
2020 Part-time 78 8 7 0 4 0 3 88 5 26
2019 Full-time 65 18 7 5 3 0 2 84 8 661
2019 Part-time 68 9 7 3 0 4 9 89 3 27
2017 Full-time 51 11 6 3 1 0 28 87 5 567
2017 Part-time 57 4 8 5 0 0 26 83 6 23

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 60 11 6 2 0 0 20 89 3 540
2020 Part-time 74 0 0 0 0 4 22 100 0 26
2019 Full-time 59 11 4 2 1 0 23 91 4 656
2019 Part-time 62 0 3 0 0 4 31 96 0 27
2017 Full-time 69 16 6 1 0 0 8 92 2 564
2017 Part-time 73 18 0 5 0 0 5 95 5 23

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 74 16 4 1 1 0 4 94 2 540
2020 Part-time 85 7 0 0 0 0 8 100 0 26
2019 Full-time 72 15 6 2 0 0 5 92 2 660
2019 Part-time 73 4 7 0 0 4 11 92 0 27
2017 Full-time 70 12 6 3 3 1 6 88 6 567
2017 Part-time 68 13 5 9 0 0 5 86 10 23

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 72 14 7 3 1 1 2 89 4 536
2020 Part-time 75 0 17 3 0 0 4 78 3 26
2019 Full-time 79 10 4 1 2 0 4 92 3 663
2019 Part-time 70 11 0 4 4 9 3 91 9 27
2017 Full-time 43 31 15 4 3 0 3 76 8 566
2017 Part-time 39 31 17 9 0 0 5 73 9 23

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 28 16 5 5 1 1 74 10 540
2020 Part-time 31 35 19 3 8 0 3 68 12 26
2019 Full-time 51 25 16 4 2 0 1 77 7 664
2019 Part-time 53 24 15 0 0 4 4 84 0 26

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 42 22 8 2 0 0 68 10 539
2020 Part-time 29 35 19 3 11 0 3 65 15 26

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 14 30 36 14 5 0 0 44 20 539
2020 Part-time 25 47 13 10 4 0 0 72 15 26
2019 Full-time 20 36 31 10 2 0 0 57 12 666
2019 Part-time 32 19 36 4 5 4 0 53 9 27
2017 Full-time 9 32 40 15 4 0 0 41 19 568
2017 Part-time 31 33 19 18 0 0 0 64 18 22

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 11 18 35 24 12 0 0 36 29 538
2020 Part-time 8 12 23 32 25 0 0 57 19 26
2019 Full-time 6 16 40 21 16 0 0 38 22 664
2019 Part-time 3 7 29 38 15 4 4 57 11 27
2017 Full-time 7 19 41 23 9 0 1 33 26 565
2017 Part-time 4 22 17 43 8 0 5 54 28 23

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 38 7 3 1 0 0 89 4 539
2020 Part-time 51 34 11 0 4 0 0 85 4 26
2019 Full-time 41 43 9 4 1 2 0 85 6 666
2019 Part-time 43 43 4 0 0 11 0 96 0 27
2017 Full-time 24 44 16 8 4 5 0 71 12 568
2017 Part-time 25 35 17 0 4 13 5 74 5 23

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 35 12 9 4 2 0 75 13 540
2020 Part-time 56 27 12 0 4 0 0 84 4 26

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 30 7 9 6 1 1 77 16 540
2020 Part-time 49 31 12 4 4 0 0 80 8 26

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 29 9 5 2 1 1 84 7 540
2020 Part-time 58 20 8 9 0 4 0 82 10 25

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 35 14 9 3 0 0 74 12 540
2020 Part-time 64 16 8 5 4 3 0 82 10 26
2019 Full-time 33 42 13 7 3 2 0 76 10 663
2019 Part-time 34 42 11 3 0 11 0 85 3 27
2017 Full-time 18 43 16 13 6 3 0 63 20 568
2017 Part-time 22 40 23 5 4 0 5 66 9 22

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 41 7 7 1 0 0 85 9 539
2020 Part-time 61 31 4 4 0 0 0 92 4 26

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 35 10 10 4 0 0 76 14 535
2020 Part-time 42 44 4 4 5 0 0 87 10 25

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 39 14 6 1 1 2 79 7 538
2020 Part-time 55 33 8 4 0 0 0 88 4 26

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 37 9 3 1 1 1 87 4 540
2020 Part-time 61 26 5 4 0 0 4 91 4 26

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 81 15 1 1 0 1 0 98 1 541
2020 Part-time 90 10 0 0 0 0 0 100 0 26

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 62 30 4 2 1 1 0 93 3 538
2020 Part-time 62 15 11 9 0 3 0 80 9 26

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 56 25 7 6 4 1 1 82 10 539
2020 Part-time 53 28 12 3 4 0 0 81 7 26

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 57 27 8 5 1 1 1 86 6 540
2020 Part-time 73 15 8 4 0 0 0 88 4 26
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 11 89 534
2020 Part-time 3 97 26

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 21 79 537
2020 Part-time 8 92 26
2019 Full-time 20 80 664
2019 Part-time 20 80 27
2017 Full-time 22 78 568
2014 Full-time 22 78 558
2014 Part-time 31 69 29

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 84 16 123
2014 Full-time 85 15 123

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2017 Full-time 44 41 5 4 6 1 0 85 10 103
2014 Full-time 46 31 7 9 5 1 1 79 14 104

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 56 29 5 4 2 1 1 88 7 540
2020 Part-time 69 18 3 9 0 0 0 88 9 26
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 50 16 1 61 39 541
2020 Part-time 53 28 19 0 35 65 26

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 35 65 182
2020 Part-time 44 56 13

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 16 21 15 21 19 1 7 40 44 181
2020 Part-time 34 31 20 15 0 0 0 65 15 14

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 9 18 12 23 34 0 4 28 60 180
2020 Part-time 13 43 28 16 0 0 0 57 16 14

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 19 18 12 7 1 8 59 22 540
2020 Part-time 50 21 8 0 0 0 22 90 0 25
2019 Full-time 33 15 16 13 14 1 7 53 29 649
2019 Part-time 26 30 4 10 9 9 13 71 24 27
Report a problem on this page
Date modified: