2020 Public Service Employee Survey Results for Department of Justice by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	47	6	10	2	0	0	83	12	535
2020	Non-supervisor	28	50	4	15	2	0	0	78	18	2414

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	72	20	4	2	0	1	1	93	3	530
2020	Non-supervisor	76	18	2	2	1	1	0	95	3	2406
2017	Supervisor	66	27	3	2	1	0	1	93	3	526
2017	Non-supervisor	69	22	4	3	1	0	1	92	4	2626
2014	Supervisor	69	24	3	3	1	0	1	94	4	547
2014	Non-supervisor	66	23	4	4	2	0	1	90	5	2546

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	42	11	10	3	76	13	530
2020	Non-supervisor	30	42	9	15	4	72	19	2412
2019	Supervisor	52	32	5	9	3	83	12	472
2019	Non-supervisor	40	39	6	9	5	79	14	2118
2017	Supervisor	53	32	4	8	3	85	11	529
2017	Non-supervisor	40	38	7	10	5	78	15	2631
2014	Supervisor	47	32	6	9	6	79	15	547
2014	Non-supervisor	41	36	7	9	6	77	16	2546

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	40	10	5	1	0	84	6	530
2020	Non-supervisor	40	41	9	8	2	0	81	10	2393
2019	Supervisor	40	45	7	6	2	0	85	8	468
2019	Non-supervisor	30	44	11	12	4	0	74	15	2106
2018	Supervisor	33	48	7	9	2	0	81	11	457
2018	Non-supervisor	27	48	9	12	4	0	75	16	2120
2017	Supervisor	38	42	9	8	2	0	81	10	529
2017	Non-supervisor	29	43	10	13	5	0	72	18	2631
2014	Supervisor	33	44	8	10	5	1	77	15	547
2014	Non-supervisor	26	41	12	14	7	0	67	21	2547

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	36	7	7	2	0	84	9	526
2020	Non-supervisor	41	37	10	10	2	0	78	12	2390
2019	Supervisor	52	37	4	4	2	0	89	6	469
2019	Non-supervisor	38	40	10	7	3	0	79	10	2094
2017	Supervisor	53	39	5	2	1	0	92	3	528
2017	Non-supervisor	44	38	8	7	2	0	83	9	2621
2014	Supervisor	49	36	7	6	2	0	85	8	547
2014	Non-supervisor	36	40	12	9	3	1	77	11	2547

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	31	11	14	7	0	68	21	533
2020	Non-supervisor	36	36	11	11	5	0	72	17	2401
2019	Supervisor	44	34	8	9	5	0	79	13	473
2019	Non-supervisor	35	35	11	11	7	0	71	18	2113
2018	Supervisor	38	39	8	11	4	0	77	15	455
2018	Non-supervisor	37	36	10	10	6	0	73	16	2115
2017	Supervisor	38	39	8	11	4	0	77	15	528
2017	Non-supervisor	38	34	10	10	7	0	72	18	2626
2014	Supervisor	33	34	12	13	8	0	67	20	547
2014	Non-supervisor	33	37	11	11	7	1	71	18	2547

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	47	40	5	6	2	87	8	532
2020	Non-supervisor	39	42	11	7	2	80	9	2413
2019	Supervisor	46	38	7	5	4	84	8	471
2019	Non-supervisor	34	44	11	7	4	79	10	2115
2018	Supervisor	42	43	7	4	4	86	8	456
2018	Non-supervisor	32	46	11	8	3	77	11	2093
2017	Supervisor	45	43	5	6	2	87	8	527
2017	Non-supervisor	32	45	10	8	4	78	12	2628
2014	Supervisor	34	47	9	6	4	81	10	546
2014	Non-supervisor	27	47	11	9	5	75	14	2547

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	42	9	9	3	80	11	530
2020	Non-supervisor	32	39	11	11	6	71	17	2408
2019	Supervisor	35	38	11	10	6	73	16	472
2019	Non-supervisor	25	39	13	13	10	64	23	2112
2018	Supervisor	31	38	11	13	7	70	19	457
2018	Non-supervisor	24	33	15	16	11	58	27	2116
2017	Supervisor	29	38	13	13	7	67	20	526
2017	Non-supervisor	23	36	13	15	12	60	27	2627
2014	Supervisor	24	39	13	16	7	64	23	546
2014	Non-supervisor	20	36	15	16	13	56	29	2544

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	43	8	8	2	82	10	529
2020	Non-supervisor	35	44	11	8	2	79	10	2403
2019	Supervisor	37	41	11	8	2	79	11	471
2019	Non-supervisor	29	45	12	11	4	73	14	2101
2018	Supervisor	32	47	10	8	3	79	11	457
2018	Non-supervisor	30	42	14	10	4	72	14	2117
2017	Supervisor	32	47	10	9	2	78	11	527
2017	Non-supervisor	28	45	13	10	4	73	14	2629

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	32	4	3	1	0	91	4	529
2020	Non-supervisor	46	41	8	4	1	0	87	5	2396
2019	Supervisor	52	38	6	2	2	0	90	4	472
2019	Non-supervisor	37	43	12	6	2	0	80	8	2106
2018	Supervisor	52	37	5	6	1	0	89	6	457
2018	Non-supervisor	37	43	11	6	2	0	81	8	2116
2017	Supervisor	50	37	8	4	1	0	87	5	526
2017	Non-supervisor	35	42	12	7	4	1	77	11	2626
2014	Supervisor	40	38	12	6	3	0	78	9	546
2014	Non-supervisor	31	42	14	8	4	1	74	12	2546

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	35	8	6	3	83	9	529
2020	Non-supervisor	36	38	12	9	5	74	14	2401
2019	Supervisor	44	36	8	7	5	80	12	472
2019	Non-supervisor	28	38	13	12	9	66	21	2106
2018	Supervisor	38	40	10	8	5	78	12	458
2018	Non-supervisor	27	37	13	13	10	64	23	2111
2017	Supervisor	35	40	11	8	5	75	14	525
2017	Non-supervisor	25	38	13	13	11	63	24	2625

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	66	25	6	2	1	91	3	528
2020	Non-supervisor	53	36	8	2	1	88	3	2394
2019	Supervisor	61	29	6	2	2	91	3	468
2019	Non-supervisor	49	37	9	3	2	86	4	2102
2018	Supervisor	59	33	4	1	2	92	3	454
2018	Non-supervisor	48	39	9	3	2	86	5	2095
2017	Supervisor	62	32	4	2	0	94	2	529
2017	Non-supervisor	50	37	8	4	2	87	5	2618
2014	Supervisor	60	31	6	2	1	91	3	547
2014	Non-supervisor	56	33	8	2	1	89	3	2548

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	41	7	6	2	0	85	8	525
2020	Non-supervisor	28	39	15	12	5	0	68	17	2397
2019	Supervisor	44	40	6	6	4	0	84	10	467
2019	Non-supervisor	23	36	17	16	7	0	59	23	2103
2018	Supervisor	41	41	7	7	3	0	82	10	456
2018	Non-supervisor	20	38	17	16	9	0	58	25	2104
2017	Supervisor	42	41	6	8	2	0	84	11	525
2017	Non-supervisor	21	40	14	15	9	1	62	24	2618
2014	Supervisor	27	47	7	12	7	0	73	19	547
2014	Non-supervisor	14	38	15	19	13	0	53	32	2547

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	34	8	4	2	86	6	529
2020	Non-supervisor	34	38	14	9	4	73	13	2405
2019	Supervisor	50	32	7	7	4	82	11	472
2019	Non-supervisor	28	36	18	11	7	64	18	2110
2018	Supervisor	45	37	9	5	4	82	9	454
2018	Non-supervisor	27	37	16	12	7	65	20	2101
2017	Supervisor	46	36	8	7	2	83	9	527
2017	Non-supervisor	27	37	17	12	7	64	19	2615
2014	Supervisor	33	38	13	9	7	71	16	547
2014	Non-supervisor	21	37	17	15	10	59	24	2548

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	42	9	6	2	84	7	532
2020	Non-supervisor	33	43	10	9	4	76	13	2406
2019	Supervisor	42	41	6	7	4	83	10	468
2019	Non-supervisor	28	41	15	11	5	69	16	2083
2018	Supervisor	36	40	10	9	5	76	14	455
2018	Non-supervisor	26	37	15	14	8	63	22	2107
2017	Supervisor	39	40	10	8	3	78	12	528
2017	Non-supervisor	27	38	15	13	7	65	20	2617
2014	Supervisor	28	43	10	12	7	71	19	545
2014	Non-supervisor	23	38	16	14	8	62	22	2548

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	34	7	4	1	88	5	531
2020	Non-supervisor	44	40	9	6	2	84	7	2410
2019	Supervisor	51	37	7	4	2	87	6	473
2019	Non-supervisor	40	42	9	6	3	82	9	2116
2018	Supervisor	47	40	5	5	3	87	8	456
2018	Non-supervisor	36	42	13	7	3	78	9	2113
2017	Supervisor	50	39	5	5	1	88	6	527
2017	Non-supervisor	37	42	11	7	3	79	11	2613
2014	Supervisor	42	39	10	6	3	81	9	545
2014	Non-supervisor	35	43	12	7	4	78	11	2546

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	14	24	21	19	22	0	38	41	529
2020	Non-supervisor	24	34	21	13	8	0	58	21	2398
2019	Supervisor	17	28	26	15	13	0	45	29	469
2019	Non-supervisor	29	33	20	10	8	0	62	18	2107
2018	Supervisor	16	28	23	21	13	0	44	33	457
2018	Non-supervisor	28	32	21	11	8	0	60	19	2121
2017	Supervisor	15	33	23	20	9	0	48	29	527
2017	Non-supervisor	28	37	19	9	6	1	65	15	2632
2014	Supervisor	14	30	24	18	14	1	44	32	547
2014	Non-supervisor	26	37	22	9	6	0	63	15	2547

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	10	28	41	16	4	0	0	20	39	533
2020	Non-supervisor	5	20	39	23	11	1	1	35	26	2404
2019	Supervisor	9	28	42	17	5	0	0	21	37	472
2019	Non-supervisor	7	22	38	22	8	1	1	31	30	2123
2018	Supervisor	11	25	46	14	4	0	0	18	36	459
2018	Non-supervisor	7	21	39	21	9	1	1	31	29	2114
2017	Supervisor	9	27	45	14	4	0	1	18	36	528
2017	Non-supervisor	8	21	37	20	9	2	3	30	31	2612
2014	Supervisor	14	30	38	14	4	0	0	18	44	546
2014	Non-supervisor	7	25	38	19	7	1	3	27	34	2543

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	3	11	27	41	15	1	1	58	14	528
2020	Non-supervisor	3	9	23	38	23	2	2	64	12	2403
2019	Supervisor	5	15	29	34	15	1	2	50	20	469
2019	Non-supervisor	6	13	26	32	17	3	2	52	20	2106
2018	Supervisor	7	15	34	29	13	1	0	43	23	457
2018	Non-supervisor	7	15	28	29	16	3	2	47	23	2108
2017	Supervisor	7	14	31	32	12	1	2	46	21	528
2017	Non-supervisor	7	15	27	26	17	4	4	46	24	2608
2014	Supervisor	12	22	31	25	9	1	1	34	35	545
2014	Non-supervisor	8	17	31	24	13	3	4	40	27	2541

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	26	38	19	6	0	1	26	36	532
2020	Non-supervisor	9	20	34	23	10	2	3	35	30	2401
2019	Supervisor	14	28	37	14	5	0	2	19	43	470
2019	Non-supervisor	14	22	31	20	8	2	2	29	38	2115
2018	Supervisor	16	26	37	16	5	0	0	21	42	457
2018	Non-supervisor	14	23	33	16	10	2	2	27	38	2110
2017	Supervisor	16	27	33	15	7	1	1	22	44	527
2017	Non-supervisor	16	21	32	18	9	2	3	28	39	2614
2014	Supervisor	31	25	29	10	5	0	0	15	56	547
2014	Non-supervisor	18	25	31	16	6	2	3	23	45	2543

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	14	29	35	19	4	0	0	22	43	533
2020	Non-supervisor	8	19	37	24	10	0	1	35	28	2399
2019	Supervisor	11	25	39	20	4	0	0	25	36	470
2019	Non-supervisor	8	19	38	23	10	1	1	33	28	2108
2018	Supervisor	14	23	41	17	5	0	0	22	37	459
2018	Non-supervisor	8	19	39	22	10	1	1	33	28	2093
2017	Supervisor	11	27	38	18	5	0	1	23	39	525
2017	Non-supervisor	8	20	37	23	10	1	3	33	29	2607
2014	Supervisor	17	28	39	12	4	0	0	15	45	543
2014	Non-supervisor	8	20	39	23	8	1	2	31	29	2527

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	33	28	15	4	0	1	20	52	531
2020	Non-supervisor	11	21	30	22	12	2	1	35	34	2406
2019	Supervisor	20	30	33	14	3	0	1	17	50	471
2019	Non-supervisor	14	21	30	20	11	2	2	32	37	2115
2018	Supervisor	23	31	29	13	3	0	0	16	55	457
2018	Non-supervisor	17	26	28	16	10	2	2	27	45	2113
2017	Supervisor	22	33	30	9	4	1	1	13	57	525
2017	Non-supervisor	17	25	27	16	10	1	3	27	44	2607
2014	Supervisor	33	33	25	6	3	0	0	9	66	546
2014	Non-supervisor	22	29	27	13	6	1	2	19	52	2540

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	5	15	38	29	12	1	0	41	20	532
2020	Non-supervisor	5	13	27	31	19	3	3	53	19	2398
2019	Supervisor	10	22	37	22	7	0	1	30	33	470
2019	Non-supervisor	10	18	29	24	13	3	3	39	30	2114
2018	Supervisor	14	27	37	15	5	0	1	21	42	455
2018	Non-supervisor	13	18	29	22	12	3	2	36	33	2102
2017	Supervisor	8	22	35	22	9	1	2	33	31	527
2017	Non-supervisor	10	18	27	23	14	3	5	40	31	2615
2014	Supervisor	11	17	36	24	10	0	2	34	29	545
2014	Non-supervisor	9	15	31	25	12	3	4	40	26	2537

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	26	39	18	6	1	0	24	36	531
2020	Non-supervisor	8	20	35	21	12	3	2	34	29	2402
2019	Supervisor	14	30	37	13	5	0	0	18	44	472
2019	Non-supervisor	13	21	33	19	10	2	2	30	35	2107
2018	Supervisor	18	26	37	14	4	1	0	18	45	458
2018	Non-supervisor	14	23	34	17	8	3	2	26	39	2116
2017	Supervisor	16	29	37	11	5	1	1	16	46	526
2017	Non-supervisor	16	23	32	14	9	4	3	25	41	2613
2014	Supervisor	27	30	30	8	3	1	0	12	58	545
2014	Non-supervisor	18	24	32	14	6	3	3	21	45	2540

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	8	25	44	19	5	0	0	24	33	533
2020	Non-supervisor	7	23	41	20	8	1	1	28	30	2404
2019	Supervisor	13	28	35	18	6	0	0	24	41	471
2019	Non-supervisor	10	21	38	19	9	1	1	29	32	2115

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	38	13	5	4	4	1	78	9	530
2020	Non-supervisor	23	25	19	10	4	13	5	59	18	2409
2019	Supervisor	36	37	12	8	5	1	1	74	13	473
2019	Non-supervisor	22	28	18	12	8	8	4	57	23	2121
2018	Supervisor	24	46	13	8	6	2	2	72	14	456
2018	Non-supervisor	16	28	20	14	10	9	3	50	27	2112
2017	Supervisor	32	38	13	8	6	1	1	72	14	529
2017	Non-supervisor	20	26	18	13	10	8	5	53	27	2626
2014	Supervisor	38	36	8	10	4	3	2	77	15	547
2014	Non-supervisor	25	27	17	12	9	6	3	57	23	2549

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	60	29	4	5	2	0	89	8	531
2020	Non-supervisor	41	32	10	10	5	2	75	16	2409
2019	Supervisor	54	29	7	6	3	0	83	10	472
2019	Non-supervisor	35	33	12	11	8	1	69	19	2116
2018	Supervisor	49	34	5	7	4	0	83	11	455
2018	Non-supervisor	31	32	11	14	10	2	64	24	2106
2017	Supervisor	50	33	6	6	4	0	83	10	529
2017	Non-supervisor	32	32	12	12	9	2	65	22	2627
2014	Supervisor	56	29	5	7	3	0	85	10	547
2014	Non-supervisor	34	32	11	12	8	2	68	21	2548

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	31	3	3	1	0	92	5	528
2020	Non-supervisor	52	35	7	5	1	0	87	6	2404
2019	Supervisor	47	41	4	5	3	0	88	8	471
2019	Non-supervisor	43	36	8	9	3	0	80	12	2118
2018	Supervisor	45	40	6	7	2	0	85	9	453
2018	Non-supervisor	41	39	9	8	4	0	79	11	2109
2017	Supervisor	47	38	6	5	3	0	86	9	526
2017	Non-supervisor	41	39	7	8	3	1	81	12	2622
2014	Supervisor	45	43	5	5	2	0	88	7	547
2014	Non-supervisor	40	40	8	8	3	0	81	11	2550

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	62	30	4	3	1	0	92	4	527
2020	Non-supervisor	45	38	9	4	2	1	85	6	2393
2019	Supervisor	54	34	6	4	2	0	89	5	472
2019	Non-supervisor	39	40	12	6	2	1	80	8	2119
2018	Supervisor	52	38	7	3	0	0	90	4	455
2018	Non-supervisor	36	44	11	6	3	1	80	9	2107

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	60	25	5	4	2	3	2	89	6	531
2020	Non-supervisor	41	25	11	6	4	9	4	76	11	2412

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	72	20	5	1	1	0	1	93	2	532
2020	Non-supervisor	45	28	14	4	2	2	5	78	7	2408
2019	Supervisor	67	22	6	2	1	0	1	90	4	474
2019	Non-supervisor	40	27	17	5	3	2	5	72	9	2121

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	31	9	5	2	0	0	84	7	533
2020	Non-supervisor	43	33	11	8	5	0	0	76	13	2408
2019	Supervisor	46	32	9	9	4	0	0	78	13	473
2019	Non-supervisor	37	34	13	8	6	1	1	72	15	2123
2018	Supervisor	40	37	10	8	4	0	1	77	12	459
2018	Non-supervisor	33	35	13	11	6	1	0	69	18	2111
2017	Supervisor	38	40	10	7	4	0	0	79	11	528
2017	Non-supervisor	35	37	12	10	7	1	0	72	16	2625
2014	Supervisor	37	39	11	8	4	1	1	77	12	547
2014	Non-supervisor	35	36	12	10	6	0	0	72	16	2550

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	25	9	4	2	1	1	85	5	533
2020	Non-supervisor	50	25	12	6	5	2	1	77	11	2405

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	62	27	6	4	2	0	0	89	6	534
2020	Non-supervisor	46	31	11	6	5	1	1	79	10	2409
2019	Supervisor	53	32	6	5	4	0	0	84	10	473
2019	Non-supervisor	40	33	12	8	5	2	1	75	14	2107
2018	Supervisor	50	32	9	6	3	0	0	82	9	459
2018	Non-supervisor	38	33	12	10	6	1	1	72	16	2101
2017	Supervisor	47	35	8	7	2	1	0	83	9	527
2017	Non-supervisor	39	32	11	9	6	1	0	73	16	2628
2014	Supervisor	48	32	8	9	3	1	0	80	12	546
2014	Non-supervisor	39	33	11	10	5	1	0	73	16	2547

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	35	65	535
2020	Non-supervisor	39	61	2416

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	62	17	7	2	1	2	8	89	3	534
2020	Non-supervisor	51	19	9	2	1	7	11	85	4	2410

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	63	24	7	3	2	0	0	88	5	535
2020	Non-supervisor	55	26	8	6	4	0	0	82	10	2410
2019	Supervisor	56	26	7	6	3	0	0	83	10	474
2019	Non-supervisor	47	31	10	7	5	1	0	78	12	2119
2018	Supervisor	52	29	8	6	4	0	0	82	10	459
2018	Non-supervisor	44	29	11	9	6	0	0	73	15	2111
2017	Supervisor	55	28	8	5	3	0	0	84	8	524
2017	Non-supervisor	47	28	11	7	6	0	0	76	13	2617
2014	Supervisor	50	29	10	8	2	1	1	80	10	547
2014	Non-supervisor	46	29	10	8	5	0	0	76	14	2545

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	33	8	5	1	3	86	6	534
2020	Non-supervisor	43	28	11	5	3	9	79	9	2414
2019	Supervisor	35	43	10	8	3	2	79	11	472
2019	Non-supervisor	33	30	15	8	5	9	69	15	2118
2018	Supervisor	39	35	12	8	4	2	76	12	459
2018	Non-supervisor	28	30	17	8	6	11	65	16	2122
2017	Supervisor	39	34	14	7	4	2	74	11	529
2017	Non-supervisor	28	30	16	8	6	11	66	16	2624
2014	Supervisor	29	41	12	8	5	5	74	14	546
2014	Non-supervisor	25	32	18	9	5	11	64	16	2542

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	37	10	7	2	1	80	9	534
2020	Non-supervisor	37	32	14	9	5	3	72	14	2408
2019	Supervisor	33	39	13	9	5	1	72	14	471
2019	Non-supervisor	27	31	18	13	8	3	60	22	2116
2018	Supervisor	31	38	14	10	7	0	69	17	458
2018	Non-supervisor	23	31	18	14	10	3	56	25	2117
2017	Supervisor	31	38	14	10	6	1	70	16	529
2017	Non-supervisor	23	30	18	14	11	3	55	27	2628
2014	Supervisor	21	35	16	16	11	1	57	27	547
2014	Non-supervisor	19	32	20	16	11	2	52	28	2542

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	40	16	12	4	1	68	16	530
2020	Non-supervisor	27	33	18	10	5	7	65	16	2410
2019	Supervisor	17	45	16	16	5	1	63	21	472
2019	Non-supervisor	20	29	20	15	9	8	52	26	2108
2018	Supervisor	17	38	21	13	8	2	57	22	457
2018	Non-supervisor	16	28	21	18	10	8	47	30	2113
2017	Supervisor	16	42	19	16	6	2	59	22	529
2017	Non-supervisor	16	26	20	17	12	9	46	32	2622
2014	Supervisor	10	33	18	24	13	2	45	37	546
2014	Non-supervisor	13	26	22	20	12	7	42	34	2536

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	42	11	12	3	1	73	16	535
2020	Non-supervisor	28	37	15	12	5	3	67	18	2413
2019	Supervisor	18	43	14	17	6	1	62	24	471
2019	Non-supervisor	18	31	19	18	11	3	50	30	2122
2018	Supervisor	20	35	16	20	8	1	55	28	459
2018	Non-supervisor	14	31	20	19	12	4	46	33	2117
2017	Supervisor	17	40	14	20	8	1	57	28	524
2017	Non-supervisor	16	28	19	19	13	5	45	34	2622
2014	Supervisor	13	28	18	25	15	1	41	41	547
2014	Non-supervisor	12	28	20	21	15	4	42	38	2540

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	27	12	4	3	3	1	80	7	534
2020	Non-supervisor	47	21	11	4	3	10	3	79	9	2411
2019	Supervisor	49	28	13	4	1	3	1	81	5	473
2019	Non-supervisor	44	21	12	5	4	12	2	76	10	2123

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	48	14	5	1	1	80	6	534
2020	Non-supervisor	28	45	17	7	1	2	74	8	2411
2019	Supervisor	30	46	15	7	1	1	77	8	473
2019	Non-supervisor	23	43	19	10	4	2	67	13	2121
2018	Supervisor	27	46	16	8	2	0	74	10	456
2018	Non-supervisor	20	42	21	12	4	1	63	16	2109
2017	Supervisor	26	48	14	9	3	0	74	12	526
2017	Non-supervisor	22	40	18	13	5	2	63	18	2620
2014	Supervisor	16	42	18	14	9	0	58	23	547
2014	Non-supervisor	16	38	22	14	7	3	56	21	2541

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	45	18	16	2	1	64	18	532
2020	Non-supervisor	19	38	20	14	4	4	60	19	2397
2019	Supervisor	11	40	22	20	5	1	52	26	474
2019	Non-supervisor	13	31	25	19	7	4	46	28	2108

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	49	34	9	5	2	1	0	84	7	533
2020	Non-supervisor	33	36	13	10	4	3	1	72	14	2406
2019	Supervisor	44	39	8	5	2	1	1	84	8	470
2019	Non-supervisor	31	36	14	10	5	3	1	70	16	2119
2018	Supervisor	47	37	9	5	2	0	1	84	7	455
2018	Non-supervisor	30	40	13	10	4	2	1	72	15	2113
2017	Supervisor	53	35	7	3	1	1	0	89	4	526
2017	Non-supervisor	34	36	11	9	5	4	1	74	14	2616
2014	Supervisor	54	31	7	4	2	1	0	86	7	546
2014	Non-supervisor	37	37	10	8	4	3	1	76	13	2541

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	39	12	3	1	0	83	5	532
2020	Non-supervisor	36	38	17	5	2	1	75	8	2405
2019	Supervisor	38	40	16	4	1	0	79	6	469
2019	Non-supervisor	30	38	20	7	4	2	69	11	2108
2018	Supervisor	38	39	18	3	1	0	78	4	456
2018	Non-supervisor	28	41	20	6	3	2	70	10	2105

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	26	20	12	7	8	5	55	21	532
2020	Non-supervisor	17	20	18	13	14	15	3	46	33	2407
2019	Supervisor	17	25	19	16	11	6	5	48	31	471
2019	Non-supervisor	14	17	20	15	18	13	2	37	40	2118
2018	Supervisor	14	26	21	15	12	7	5	46	30	457
2018	Non-supervisor	13	17	21	17	18	12	2	35	41	2109
2017	Supervisor	18	24	19	14	11	8	6	49	29	528
2017	Non-supervisor	13	16	18	16	20	15	3	35	44	2620
2014	Supervisor	20	22	17	15	13	8	5	48	33	546
2014	Non-supervisor	10	17	18	17	21	14	3	33	45	2537

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	44	15	10	4	2	71	14	533
2020	Non-supervisor	25	34	16	13	9	2	61	23	2407
2019	Supervisor	24	45	14	11	6	1	69	17	471
2019	Non-supervisor	19	30	17	16	15	3	51	32	2115
2018	Supervisor	24	40	16	14	6	1	64	20	456
2018	Non-supervisor	17	30	18	19	15	2	48	34	2107
2017	Supervisor	28	43	13	10	6	1	71	16	526
2017	Non-supervisor	21	32	15	17	13	3	54	30	2617
2014	Supervisor	22	40	13	14	9	1	63	24	546
2014	Non-supervisor	16	30	16	19	17	2	48	36	2533

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	23	35	14	15	10	1	2	60	26	535
2020	Non-supervisor	20	27	14	17	17	3	2	49	36	2415
2019	Supervisor	26	33	12	14	12	1	2	61	27	474
2019	Non-supervisor	16	25	14	18	24	2	1	42	44	2122
2018	Supervisor	22	32	14	15	13	2	2	57	29	457
2018	Non-supervisor	13	23	14	21	26	2	1	37	48	2114
2017	Supervisor	22	31	13	16	14	1	2	56	31	527
2017	Non-supervisor	13	20	13	20	30	3	1	35	52	2630
2014	Supervisor	16	27	12	20	21	2	1	45	43	546
2014	Non-supervisor	8	15	11	22	39	3	2	24	64	2538

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	19	15	7	4	1	3	72	12	536
2020	Non-supervisor	45	23	15	7	5	1	4	71	13	2415
2019	Supervisor	51	24	15	6	2	0	3	77	8	472
2019	Non-supervisor	46	25	14	6	4	1	4	74	11	2121

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	19	10	3	1	0	2	85	4	535
2020	Non-supervisor	56	23	12	4	2	1	3	82	6	2403
2019	Supervisor	67	20	6	2	3	0	2	90	4	470
2019	Non-supervisor	50	25	12	5	3	2	3	78	8	2115

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	81	6	3	2	1	3	2	92	4	533
2020	Non-supervisor	74	8	4	2	3	5	4	90	5	2408
2019	Supervisor	83	7	1	1	1	3	2	96	3	466
2019	Non-supervisor	73	8	5	2	4	5	4	89	6	2111

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	84	7	1	1	1	1	5	97	2	533
2020	Non-supervisor	71	10	4	2	2	2	8	91	4	2410
2019	Supervisor	86	4	1	0	1	1	7	98	1	468
2019	Non-supervisor	77	6	3	1	1	2	9	94	3	2112

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	48	12	6	1	2	80	7	533
2020	Non-supervisor	19	43	20	9	3	5	66	13	2411
2019	Supervisor	28	47	13	8	2	1	76	11	469
2019	Non-supervisor	15	38	24	13	5	5	56	19	2119
2018	Supervisor	28	44	18	5	3	1	73	9	457
2018	Non-supervisor	14	32	27	15	7	5	49	23	2115
2017	Supervisor	30	43	16	6	3	1	74	9	528
2017	Non-supervisor	14	33	24	15	8	6	50	25	2622

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	42	9	7	2	2	81	10	532
2020	Non-supervisor	30	41	14	9	4	2	73	13	2399
2019	Supervisor	34	45	11	8	2	1	79	10	470
2019	Non-supervisor	26	41	17	10	4	2	68	15	2110
2018	Supervisor	41	44	8	4	1	1	86	6	458
2018	Non-supervisor	32	40	15	7	4	2	74	11	2111
2017	Supervisor	40	43	10	4	2	1	84	6	527
2017	Non-supervisor	31	39	15	8	4	3	73	12	2620
2014	Supervisor	45	37	10	5	1	1	84	6	545
2014	Non-supervisor	34	38	15	7	3	3	74	11	2537

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	37	9	4	3	2	84	7	534
2020	Non-supervisor	36	37	14	5	2	5	77	8	2406
2019	Supervisor	43	41	9	3	2	2	86	5	469
2019	Non-supervisor	35	38	14	5	3	5	76	9	2104
2018	Supervisor	49	37	10	2	1	1	87	3	456
2018	Non-supervisor	36	37	15	4	4	4	76	8	2110
2017	Supervisor	45	39	11	3	1	1	84	4	529
2017	Non-supervisor	33	37	15	5	4	5	74	9	2623
2014	Supervisor	48	36	9	3	1	2	87	4	545
2014	Non-supervisor	35	37	15	4	3	5	76	8	2535

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	36	12	3	1	2	0	82	5	536
2020	Non-supervisor	35	36	15	5	2	6	0	76	7	2405

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	29	6	4	3	3	1	86	7	532
2020	Non-supervisor	37	31	12	7	4	5	3	74	12	2406

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	60	29	7	3	2	89	4	531
2020	Non-supervisor	50	34	8	5	2	84	7	2404
2019	Supervisor	53	35	6	5	2	88	6	471
2019	Non-supervisor	42	37	10	6	4	79	10	2118
2018	Supervisor	51	37	6	3	2	88	5	457
2018	Non-supervisor	40	37	12	7	4	76	11	2112
2017	Supervisor	48	39	8	3	3	87	6	529
2017	Non-supervisor	38	38	11	8	4	77	12	2622
2014	Supervisor	43	36	9	7	4	80	12	543
2014	Non-supervisor	38	38	11	8	4	77	12	2536

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	30	11	4	3	0	82	7	532
2020	Non-supervisor	41	34	15	7	4	0	75	11	2401
2019	Supervisor	48	33	11	7	2	0	81	8	472
2019	Non-supervisor	33	33	18	10	6	1	67	16	2117
2018	Supervisor	40	36	15	4	4	0	76	8	457
2018	Non-supervisor	30	33	19	11	7	0	63	18	2112
2017	Supervisor	40	36	14	6	4	1	77	10	527
2017	Non-supervisor	29	33	18	12	7	1	62	19	2625
2014	Supervisor	26	34	19	13	7	1	60	20	545
2014	Non-supervisor	21	37	18	14	9	1	59	23	2537

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	31	11	4	3	0	83	7	529
2020	Non-supervisor	40	36	12	8	4	0	76	11	2394
2019	Supervisor	46	36	10	6	2	0	81	8	471
2019	Non-supervisor	32	36	16	11	6	0	68	16	2099
2018	Supervisor	39	38	14	5	4	0	77	9	459
2018	Non-supervisor	29	36	17	13	6	0	64	19	2101
2017	Supervisor	40	40	10	8	3	0	79	10	528
2017	Non-supervisor	28	36	16	13	7	0	64	20	2625
2014	Supervisor	25	37	16	15	7	0	62	22	545
2014	Non-supervisor	21	38	18	14	9	1	59	22	2536

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	23	14	7	4	3	0	75	11	534
2020	Non-supervisor	37	26	17	10	5	4	1	66	16	2409
2019	Supervisor	46	25	13	8	5	2	1	74	13	469
2019	Non-supervisor	30	25	19	13	8	4	1	58	22	2120
2018	Supervisor	38	29	16	9	5	2	0	69	14	459
2018	Non-supervisor	28	26	20	14	9	4	1	56	24	2113
2017	Supervisor	36	28	17	10	6	2	1	66	16	527
2017	Non-supervisor	26	25	18	13	10	7	2	56	25	2624
2014	Supervisor	28	27	17	15	9	4	2	57	24	545
2014	Non-supervisor	25	26	18	13	10	6	1	55	25	2538

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Supervisor	26	38	36	536
2020	Non-supervisor	18	45	37	2414
2019	Supervisor	28	40	32	474
2019	Non-supervisor	21	39	40	2128
2018	Supervisor	30	38	33	458
2018	Non-supervisor	21	39	39	2118
2017	Supervisor	29	39	33	529
2017	Non-supervisor	23	39	38	2625
2014	Supervisor	28	37	35	544
2014	Non-supervisor	21	40	39	2538

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Supervisor	26	33	30	3	1	8	142
2020	Non-supervisor	18	36	29	6	5	6	434
2019	Supervisor	21	33	37	2	1	6	133
2019	Non-supervisor	14	32	30	9	8	8	447
2018	Supervisor	17	34	38	4	0	6	139
2018	Non-supervisor	13	31	28	13	6	8	454
2017	Supervisor	19	31	41	5	0	4	151
2017	Non-supervisor	14	25	34	14	8	5	601
2014	Supervisor	20	26	37	9	9999	8	158
2014	Non-supervisor	11	32	31	15	9999	12	552

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	532
2020	Non-supervisor	9	91	2411
2019	Supervisor	13	87	474
2019	Non-supervisor	12	88	2123
2018	Supervisor	10	90	456
2018	Non-supervisor	14	86	2115

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	35	65	44
2020	Non-supervisor	50	50	204
2019	Supervisor	48	52	58
2019	Non-supervisor	55	45	260
2018	Supervisor	33	67	43
2018	Non-supervisor	52	48	306

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	55	45	44
2020	Non-supervisor	60	40	204
2019	Supervisor	43	57	58
2019	Non-supervisor	58	42	260
2018	Supervisor	66	34	43
2018	Non-supervisor	60	40	306

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	26	74	58
2019	Non-supervisor	4	96	260
2018	Supervisor	19	81	43
2018	Non-supervisor	3	97	306

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Supervisor	100	44
2020	Non-supervisor	100	204
2019	Supervisor	100	58
2019	Non-supervisor	100	260
2018	Supervisor	100	43
2018	Non-supervisor	100	306

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	43
2018	Non-supervisor	10	90	306

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	44
2020	Non-supervisor	4	96	204
2018	Supervisor	0	100	43
2018	Non-supervisor	5	95	306

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	43
2018	Non-supervisor	3	97	306

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	53	47	44
2020	Non-supervisor	36	64	204
2019	Supervisor	48	52	58
2019	Non-supervisor	48	52	260
2018	Supervisor	36	64	43
2018	Non-supervisor	46	54	305

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	40	60	44
2020	Non-supervisor	40	60	204
2019	Supervisor	37	63	58
2019	Non-supervisor	34	66	260
2018	Supervisor	42	58	43
2018	Non-supervisor	38	62	305

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	48	52	44
2020	Non-supervisor	44	56	204
2019	Supervisor	42	58	58
2019	Non-supervisor	51	49	260
2018	Supervisor	43	57	43
2018	Non-supervisor	42	58	305

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	45	55	44
2020	Non-supervisor	44	56	204
2019	Supervisor	45	55	58
2019	Non-supervisor	41	59	260
2018	Supervisor	43	57	43
2018	Non-supervisor	41	59	305

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	35	65	44
2020	Non-supervisor	32	68	204
2019	Supervisor	31	69	58
2019	Non-supervisor	33	67	260
2018	Supervisor	25	75	43
2018	Non-supervisor	31	69	305

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	53	47	44
2020	Non-supervisor	52	48	204
2019	Supervisor	48	52	58
2019	Non-supervisor	56	44	260
2018	Supervisor	54	46	43
2018	Non-supervisor	51	49	305

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	46	54	44
2020	Non-supervisor	33	67	204
2019	Supervisor	46	54	58
2019	Non-supervisor	34	66	260
2018	Supervisor	31	69	43
2018	Non-supervisor	35	65	305

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	44
2020	Non-supervisor	9	91	204
2019	Supervisor	0	100	58
2019	Non-supervisor	7	93	260

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	14	86	44
2020	Non-supervisor	7	93	204

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	50	50	44
2020	Non-supervisor	49	51	204
2019	Supervisor	37	63	58
2019	Non-supervisor	50	50	260
2018	Supervisor	39	61	43
2018	Non-supervisor	50	50	305

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	18	82	44
2020	Non-supervisor	18	82	204
2019	Supervisor	26	74	58
2019	Non-supervisor	29	71	260
2018	Supervisor	26	74	43
2018	Non-supervisor	27	73	305

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	16	84	44
2020	Non-supervisor	14	86	204
2019	Supervisor	11	89	58
2019	Non-supervisor	13	87	260

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	61	39	44
2020	Non-supervisor	53	47	204
2019	Supervisor	62	38	58
2019	Non-supervisor	52	48	258
2018	Supervisor	56	44	43
2018	Non-supervisor	49	51	306

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	20	80	44
2020	Non-supervisor	24	76	204
2019	Supervisor	37	63	58
2019	Non-supervisor	25	75	258
2018	Supervisor	24	76	43
2018	Non-supervisor	25	75	306

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	44
2020	Non-supervisor	4	96	204
2019	Supervisor	12	88	58
2019	Non-supervisor	4	96	258

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	58
2019	Non-supervisor	10	90	258

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	16	84	44
2020	Non-supervisor	7	93	204
2019	Supervisor	12	88	58
2019	Non-supervisor	8	92	258

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	43
2018	Non-supervisor	3	97	306

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	58
2019	Non-supervisor	13	87	258
2018	Supervisor	12	88	43
2018	Non-supervisor	11	89	306

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	22	78	58
2019	Non-supervisor	13	87	258

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	28	72	44
2020	Non-supervisor	30	70	204
2019	Supervisor	20	80	58
2019	Non-supervisor	31	69	258
2018	Supervisor	28	72	43
2018	Non-supervisor	34	66	306

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	17	83	43
2018	Non-supervisor	12	88	298

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	11	89	43
2018	Non-supervisor	21	79	298

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	20	80	43
2018	Non-supervisor	31	69	298

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	56	44	43
2018	Non-supervisor	51	49	298

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	58	42	43
2018	Non-supervisor	58	42	298

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	43
2018	Non-supervisor	2	98	298

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	11	89	43
2018	Non-supervisor	14	86	298

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	24	15	8	4	24	4	63	17	534
2020	Non-supervisor	12	11	17	6	5	42	8	47	20	2405
2019	Supervisor	16	26	19	7	6	20	5	57	17	471
2019	Non-supervisor	11	12	20	7	6	35	8	40	24	2122
2018	Supervisor	16	25	20	8	5	20	6	56	17	458
2018	Non-supervisor	10	12	24	8	8	34	6	35	25	2107
2017	Supervisor	18	20	21	5	5	24	6	55	15	529
2017	Non-supervisor	11	11	19	7	7	37	7	39	27	2630
2014	Supervisor	20	21	16	7	4	26	6	61	16	545
2014	Non-supervisor	9	11	19	8	6	38	8	38	26	2532

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	36	12	5	3	7	0	79	8	531
2020	Non-supervisor	28	29	18	6	4	14	1	67	11	2406
2019	Supervisor	35	37	14	5	3	5	0	76	9	471
2019	Non-supervisor	26	28	21	8	5	12	2	62	14	2122
2018	Supervisor	31	38	16	6	3	6	0	73	9	459
2018	Non-supervisor	22	30	21	8	6	13	1	59	17	2111
2017	Supervisor	34	36	14	5	3	7	0	76	9	528
2017	Non-supervisor	22	26	20	8	6	17	1	58	18	2620
2014	Supervisor	32	34	16	5	2	11	0	74	8	545
2014	Non-supervisor	19	26	21	7	5	20	2	58	15	2531

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	5	95	533
2020	Non-supervisor	6	94	2405
2019	Supervisor	4	96	473
2019	Non-supervisor	8	92	2121
2018	Supervisor	3	97	459
2018	Non-supervisor	8	92	2114

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	37	63	24
2020	Non-supervisor	29	71	148
2019	Supervisor	34	66	20
2019	Non-supervisor	36	64	161

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	82	18	24
2020	Non-supervisor	83	17	148
2019	Supervisor	72	28	20
2019	Non-supervisor	74	26	161

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	24
2020	Non-supervisor	0	100	148

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	24
2020	Non-supervisor	3	97	148
2019	Supervisor	0	100	20
2019	Non-supervisor	5	95	161

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	41	59	24
2020	Non-supervisor	34	66	148
2019	Supervisor	32	68	20
2019	Non-supervisor	24	76	161

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	24	76	24
2020	Non-supervisor	20	80	148
2019	Supervisor	28	72	20
2019	Non-supervisor	15	85	161

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	26	74	20
2019	Non-supervisor	12	88	161

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	34	66	24
2020	Non-supervisor	22	78	148
2018	Supervisor	50	50	13
2018	Non-supervisor	28	72	171

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	28	72	24
2020	Non-supervisor	28	72	148
2019	Supervisor	36	64	20
2019	Non-supervisor	31	69	161

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	24
2020	Non-supervisor	3	97	148

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	24
2020	Non-supervisor	3	97	148
2018	Supervisor	0	100	13
2018	Non-supervisor	4	96	171

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	24
2020	Non-supervisor	7	93	148
2018	Supervisor	0	100	13
2018	Non-supervisor	8	92	171

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	24
2020	Non-supervisor	0	100	148

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	22	78	24
2020	Non-supervisor	16	84	148

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	Supervisor	100	24
2020	Non-supervisor	100	148
2019	Supervisor	100	20
2019	Non-supervisor	100	161
2018	Supervisor	100	13
2018	Non-supervisor	100	171

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	25	75	24
2020	Non-supervisor	24	76	148
2019	Supervisor	30	70	20
2019	Non-supervisor	23	77	160
2018	Supervisor	46	54	13
2018	Non-supervisor	29	71	171

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	13
2018	Non-supervisor	13	87	171

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	24
2020	Non-supervisor	6	94	148
2018	Supervisor	0	100	13
2018	Non-supervisor	4	96	171

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	24
2020	Non-supervisor	5	95	148

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	13
2018	Non-supervisor	6	94	171

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	24
2020	Non-supervisor	6	94	148

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	63	37	24
2020	Non-supervisor	56	44	148
2019	Supervisor	44	56	20
2019	Non-supervisor	58	42	160
2018	Supervisor	54	46	13
2018	Non-supervisor	52	48	171

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	24
2020	Non-supervisor	7	93	141
2018	Supervisor	0	100	13
2018	Non-supervisor	4	96	167

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	24
2020	Non-supervisor	3	97	141
2018	Supervisor	0	100	13
2018	Non-supervisor	5	95	167

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	24
2020	Non-supervisor	5	95	141
2018	Supervisor	0	100	13
2018	Non-supervisor	3	97	167

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	24
2020	Non-supervisor	5	95	141

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	13
2018	Non-supervisor	9	91	167

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	13
2018	Non-supervisor	9	91	167

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	29	71	24
2020	Non-supervisor	33	67	141

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	59	41	24
2020	Non-supervisor	51	49	141
2018	Supervisor	38	62	13
2018	Non-supervisor	49	51	167

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	80	20	24
2020	Non-supervisor	66	34	141
2018	Supervisor	56	44	13
2018	Non-supervisor	68	32	167

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	24
2020	Non-supervisor	4	96	141
2018	Supervisor	0	100	13
2018	Non-supervisor	4	96	167

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	20	80	24
2020	Non-supervisor	13	87	141

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	23	17	3	2	29	3	66	8	535
2020	Non-supervisor	14	12	17	3	3	45	6	52	13	2407
2019	Supervisor	20	20	21	3	2	28	6	60	8	472
2019	Non-supervisor	12	12	21	4	4	39	7	46	15	2120
2018	Supervisor	19	24	21	4	1	25	7	62	7	458
2018	Non-supervisor	11	12	26	4	4	39	5	41	13	2114
2017	Supervisor	18	19	20	2	2	32	7	61	6	526
2017	Non-supervisor	12	12	20	4	3	43	7	46	14	2620
2014	Supervisor	20	16	18	3	1	38	5	62	6	544
2014	Non-supervisor	9	12	20	4	3	45	7	44	14	2532

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	34	12	4	2	7	1	81	7	534
2020	Non-supervisor	30	30	17	4	3	15	1	71	8	2404
2019	Supervisor	39	33	15	4	2	7	1	78	6	472
2019	Non-supervisor	28	28	20	4	3	14	2	68	9	2119
2018	Supervisor	35	38	15	3	1	7	0	79	5	456
2018	Non-supervisor	25	30	21	5	4	15	1	65	10	2115
2017	Supervisor	39	33	15	2	2	8	2	80	4	526
2017	Non-supervisor	26	28	19	5	4	18	2	67	10	2615
2014	Supervisor	35	33	15	3	0	14	0	79	3	543
2014	Non-supervisor	22	27	19	4	3	23	2	66	9	2531

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	0	12	18	10	42	18	0	15	63	10
2020	Non-supervisor	2	7	17	20	39	14	2	10	70	50

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	31	19	8	7	0	1	66	15	535
2020	Non-supervisor	30	25	20	11	12	0	2	56	23	2408

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	30	22	12	8	0	58	20	533
2020	Non-supervisor	25	28	24	12	10	1	54	22	2405
2019	Supervisor	14	28	26	13	17	1	42	31	474
2019	Non-supervisor	16	27	23	15	19	1	43	34	2121
2018	Supervisor	11	25	27	15	20	2	36	36	458
2018	Non-supervisor	15	22	26	15	21	1	37	37	2119
2017	Supervisor	11	25	21	18	21	2	38	41	526
2017	Non-supervisor	15	23	24	15	22	2	39	37	2623

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	14	26	26	28	0	20	53	536
2020	Non-supervisor	10	21	31	21	17	0	31	38	2411
2019	Supervisor	8	20	33	23	16	0	28	39	474
2019	Non-supervisor	14	23	28	19	15	0	37	35	2120
2018	Supervisor	7	20	28	25	21	0	26	46	455
2018	Non-supervisor	10	21	31	22	16	1	30	39	2120
2017	Supervisor	7	20	29	28	16	0	27	43	527
2017	Non-supervisor	12	22	30	21	14	1	34	36	2623

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	24	28	20	18	0	1	33	39	533
2020	Non-supervisor	17	28	27	16	12	0	1	45	28	2408
2019	Supervisor	12	26	33	18	11	0	0	38	29	469
2019	Non-supervisor	19	28	26	15	10	0	1	48	25	2113
2018	Supervisor	10	25	31	20	14	0	1	35	34	458
2018	Non-supervisor	15	27	29	16	11	0	1	43	27	2111
2017	Supervisor	9	25	31	22	12	0	0	34	34	526
2017	Non-supervisor	17	29	26	16	10	1	1	46	27	2616

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	7	19	28	24	21	0	0	26	45	533
2020	Non-supervisor	18	24	25	17	13	1	1	43	31	2407
2019	Supervisor	8	21	30	23	17	0	0	29	40	473
2019	Non-supervisor	18	24	25	17	14	1	1	43	31	2103
2018	Supervisor	7	20	24	26	22	0	1	27	48	456
2018	Non-supervisor	13	23	25	20	17	1	1	37	37	2118
2017	Supervisor	7	18	31	25	17	0	1	25	43	524
2017	Non-supervisor	17	22	24	17	16	2	2	40	35	2622

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	23	20	18	21	0	1	40	39	535
2020	Non-supervisor	26	24	22	14	12	0	2	51	27	2398
2019	Supervisor	24	26	23	12	12	0	2	52	25	472
2019	Non-supervisor	33	26	18	11	9	0	4	61	20	2109
2018	Supervisor	22	21	26	16	11	0	3	45	28	457
2018	Non-supervisor	29	24	21	12	10	0	4	55	23	2110
2017	Supervisor	20	28	24	15	9	0	3	50	25	527
2017	Non-supervisor	29	24	20	11	9	1	6	57	22	2619

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	23	26	21	18	0	36	39	532
2020	Non-supervisor	19	24	25	16	15	0	43	32	2401
2019	Supervisor	18	29	26	15	12	0	47	27	472
2019	Non-supervisor	23	27	24	13	12	1	50	26	2124
2018	Supervisor	16	26	26	18	12	1	43	31	458
2018	Non-supervisor	19	26	25	16	13	1	46	29	2121
2017	Supervisor	15	28	32	16	9	0	43	24	528
2017	Non-supervisor	21	26	25	16	11	1	47	27	2617

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	25	25	13	11	0	4	49	25	535
2020	Non-supervisor	26	21	19	13	13	0	8	52	28	2411

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	37	23	8	3	0	1	66	11	536
2020	Non-supervisor	29	35	22	8	4	1	1	65	13	2405
2019	Supervisor	25	38	25	8	4	0	0	63	12	472
2019	Non-supervisor	24	36	23	10	6	1	1	61	16	2115
2018	Supervisor	20	36	27	12	4	0	1	56	16	457
2018	Non-supervisor	22	33	25	11	7	0	1	56	18	2111
2017	Supervisor	21	39	20	14	6	0	1	60	19	528
2017	Non-supervisor	22	31	24	13	7	1	2	54	20	2619

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	16	34	29	12	8	0	0	51	20	534
2020	Non-supervisor	26	36	22	10	4	1	1	63	14	2402
2019	Supervisor	14	37	31	12	6	0	0	51	18	473
2019	Non-supervisor	23	34	24	11	5	1	1	59	16	2113
2018	Supervisor	12	33	31	16	7	0	1	46	23	457
2018	Non-supervisor	19	35	25	14	6	1	1	55	20	2107
2017	Supervisor	15	32	29	18	6	0	0	47	24	527
2017	Non-supervisor	21	33	24	13	6	1	2	55	20	2618

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	36	20	10	4	0	1	66	14	533
2020	Non-supervisor	34	35	19	8	3	0	1	70	11	2403
2019	Supervisor	25	39	20	9	6	0	1	65	15	472
2019	Non-supervisor	30	35	19	9	4	0	1	66	14	2110
2018	Supervisor	24	33	23	13	6	0	1	58	19	457
2018	Non-supervisor	26	35	22	10	6	0	1	62	16	2107
2017	Supervisor	20	40	21	12	6	0	1	61	18	527
2017	Non-supervisor	28	34	21	10	6	1	2	63	16	2621

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	44	31	16	6	3	0	1	75	9	531
2020	Non-supervisor	41	27	17	8	6	0	1	68	15	2388
2019	Supervisor	39	35	13	7	6	0	0	74	13	471
2019	Non-supervisor	37	27	17	9	9	1	1	64	18	2108

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	31	25	13	4	0	0	57	17	534
2020	Non-supervisor	23	30	25	14	7	0	0	53	22	2411

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	15	28	27	18	12	0	0	43	30	534
2020	Non-supervisor	22	32	26	13	7	0	0	54	20	2404
2019	Supervisor	23	30	26	14	5	0	0	54	19	470
2019	Non-supervisor	30	32	23	9	5	0	1	62	14	2106
2018	Supervisor	21	28	28	16	7	0	1	49	23	453
2018	Non-supervisor	24	34	24	12	5	0	1	59	17	2101
2017	Supervisor	20	33	22	16	8	0	1	53	25	523
2017	Non-supervisor	27	30	23	12	6	1	2	58	18	2613

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	33	14	5	1	1	79	7	532
2020	Non-supervisor	38	30	20	7	4	1	69	11	2401
2019	Supervisor	54	26	12	5	2	0	80	8	471
2019	Non-supervisor	48	27	14	5	5	1	76	10	2099
2018	Supervisor	52	28	10	5	4	2	81	9	454
2018	Non-supervisor	46	26	15	7	4	2	74	11	2105
2017	Supervisor	64	22	9	3	1	1	88	4	527
2017	Non-supervisor	51	26	13	5	3	1	78	8	2624

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	38	27	11	4	0	0	58	16	535
2020	Non-supervisor	18	35	27	13	7	0	0	53	20	2398

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	72	15	5	3	1	0	5	91	4	532
2020	Non-supervisor	63	18	8	3	1	1	6	87	5	2394
2019	Supervisor	74	11	5	1	1	1	7	92	3	471
2019	Non-supervisor	71	13	5	2	2	1	6	90	4	2104
2018	Supervisor	74	11	5	2	2	0	7	91	4	456
2018	Non-supervisor	69	15	6	2	2	1	5	89	5	2104

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	82	6	4	3	1	0	3	91	4	531
2020	Non-supervisor	76	10	5	2	2	1	4	91	5	2399
2019	Supervisor	73	10	7	3	4	0	3	86	7	471
2019	Non-supervisor	71	11	7	3	4	1	3	86	8	2115
2018	Supervisor	71	12	5	3	3	1	4	88	6	456
2018	Non-supervisor	66	14	7	5	4	1	4	84	8	2098
2017	Supervisor	74	13	5	3	2	0	2	89	5	526
2017	Non-supervisor	68	13	7	4	4	1	3	85	8	2626

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	62	28	7	2	1	1	90	2	532
2020	Non-supervisor	64	22	7	3	1	2	88	4	2393
2019	Supervisor	50	29	12	5	3	1	80	7	469
2019	Non-supervisor	53	30	10	3	3	2	84	6	2110
2018	Supervisor	53	30	12	4	1	0	83	5	454
2018	Non-supervisor	51	27	13	5	2	1	80	7	2109
2017	Supervisor	52	30	11	4	1	1	83	6	527
2017	Non-supervisor	50	30	11	4	2	2	82	6	2620

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	68	20	6	3	2	0	1	89	5	531
2020	Non-supervisor	65	18	7	4	4	1	2	85	8	2395
2019	Supervisor	61	21	10	5	3	0	1	82	8	472
2019	Non-supervisor	58	21	10	5	4	0	2	80	10	2109
2018	Supervisor	56	22	12	6	4	0	1	78	10	451
2018	Non-supervisor	52	23	12	6	6	0	1	75	13	2102
2017	Supervisor	62	20	9	6	2	0	1	82	9	527
2017	Non-supervisor	56	20	11	6	5	0	3	78	11	2628

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	35	13	4	3	1	81	6	534
2020	Non-supervisor	63	10	2	1	0	24	96	1	2394
2019	Supervisor	39	35	15	7	2	2	75	9	473
2019	Non-supervisor	60	9	4	1	0	26	93	2	2100
2018	Supervisor	33	39	19	6	3	0	71	9	451
2018	Non-supervisor	54	12	4	1	0	28	92	2	2093
2017	Supervisor	38	36	17	6	2	1	75	8	526
2017	Non-supervisor	56	11	4	1	1	27	93	2	2623

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	70	21	6	1	1	0	2	93	1	535
2020	Non-supervisor	63	23	8	3	1	0	3	89	3	2404
2019	Supervisor	65	20	8	3	1	0	2	87	4	470
2019	Non-supervisor	62	20	9	2	1	0	5	87	4	2100
2018	Supervisor	65	22	8	2	1	0	2	89	3	451
2018	Non-supervisor	58	21	10	3	1	0	7	85	4	2098
2017	Supervisor	63	23	9	2	1	0	2	88	3	523
2017	Non-supervisor	61	19	9	3	1	1	8	87	4	2606

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	86	10	2	0	0	0	2	98	0	536
2020	Non-supervisor	71	15	6	3	3	0	3	89	5	2406
2019	Supervisor	87	7	2	1	1	0	2	96	1	473
2019	Non-supervisor	73	12	6	2	3	0	4	88	6	2111
2018	Supervisor	83	10	1	1	2	1	2	96	3	453
2018	Non-supervisor	71	13	6	2	3	0	5	88	6	2106
2017	Supervisor	80	11	3	2	1	1	3	94	3	528
2017	Non-supervisor	64	15	7	3	5	1	5	84	8	2629

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	29	14	5	2	0	1	78	7	533
2020	Non-supervisor	43	31	16	5	3	0	1	75	8	2411
2019	Supervisor	55	27	11	5	1	0	1	83	6	472
2019	Non-supervisor	49	28	14	4	2	0	2	80	6	2105
2018	Supervisor	50	31	12	3	2	0	1	82	5	453
2018	Non-supervisor	46	31	14	4	2	0	3	79	6	2103
2017	Supervisor	55	30	11	2	1	0	1	86	3	524
2017	Non-supervisor	47	30	13	4	2	1	3	80	6	2625

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	46	21	4	2	0	0	73	6	533
2020	Non-supervisor	22	42	25	7	3	0	0	65	10	2414

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	5	23	43	21	9	0	27	30	536
2020	Non-supervisor	8	26	41	18	6	0	35	24	2405
2019	Supervisor	8	23	44	18	7	0	31	25	473
2019	Non-supervisor	10	29	38	17	5	0	39	23	2122
2018	Supervisor	8	21	39	25	7	0	29	32	458
2018	Non-supervisor	7	25	41	19	7	0	33	26	2120
2017	Supervisor	6	20	46	21	7	0	26	29	529
2017	Non-supervisor	6	25	41	19	8	1	32	27	2629

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	28	37	14	3	17	46	534
2020	Non-supervisor	12	24	40	18	6	24	36	2406
2019	Supervisor	11	27	40	17	4	22	39	469
2019	Non-supervisor	10	22	40	20	7	27	32	2108
2018	Supervisor	12	28	39	15	6	21	40	452
2018	Non-supervisor	10	25	40	19	6	25	35	2091
2017	Supervisor	9	26	42	19	4	23	35	525
2017	Non-supervisor	8	23	43	19	6	25	31	2619

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	34	8	1	1	1	90	2	533
2020	Non-supervisor	41	42	10	4	1	1	84	6	2405
2019	Supervisor	46	39	9	4	1	1	86	5	468
2019	Non-supervisor	31	44	13	7	3	2	76	11	2116
2018	Supervisor	46	41	8	2	2	1	88	4	458
2018	Non-supervisor	32	43	13	7	3	2	77	10	2117
2017	Supervisor	48	39	6	4	2	0	88	6	528
2017	Non-supervisor	32	42	13	7	4	2	76	11	2628

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	37	12	8	3	1	0	77	11	529
2020	Non-supervisor	34	33	15	11	5	3	0	69	16	2402

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	32	11	9	5	1	0	75	14	534
2020	Non-supervisor	34	28	11	15	9	2	1	64	25	2403

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	29	10	3	2	1	0	85	5	527
2020	Non-supervisor	44	29	14	4	4	3	1	77	8	2397

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	38	14	8	4	1	74	12	532
2020	Non-supervisor	30	34	17	11	5	2	66	16	2406
2019	Supervisor	29	41	13	10	5	1	71	16	474
2019	Non-supervisor	20	35	18	15	10	2	56	25	2118
2018	Supervisor	26	42	15	10	7	0	68	17	458
2018	Non-supervisor	20	36	16	17	10	2	56	27	2119
2017	Supervisor	23	45	13	12	6	1	69	18	529
2017	Non-supervisor	18	36	17	16	11	2	55	27	2627

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	41	6	6	0	0	0	87	7	536
2020	Non-supervisor	39	44	9	7	1	0	0	83	8	2411

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	38	7	7	1	1	0	85	7	535
2020	Non-supervisor	41	43	10	5	1	1	0	84	6	2405

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	38	12	4	1	1	1	83	5	532
2020	Non-supervisor	32	40	17	7	2	1	1	74	9	2393

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	31	7	3	1	0	1	89	4	535
2020	Non-supervisor	45	37	10	3	1	1	2	85	4	2405

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	80	13	2	1	0	2	1	97	1	534
2020	Non-supervisor	68	18	4	1	0	7	2	95	1	2402

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	62	31	5	1	1	0	0	93	2	531
2020	Non-supervisor	46	38	8	4	1	2	0	86	5	2406

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	60	27	5	5	3	0	0	87	8	534
2020	Non-supervisor	46	31	9	8	4	1	0	78	13	2401

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	65	26	5	2	1	0	0	92	3	534
2020	Non-supervisor	52	31	8	5	2	1	1	85	7	2407

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	21	53	12	10	3	1	1	75	13	536
2019	Supervisor	19	50	13	10	4	1	2	72	15	473

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	98	2	534

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	43	12	12	2	1	0	74	14	522

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	9	91	535
2020	Non-supervisor	8	92	2401

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	535
2020	Non-supervisor	13	87	2402
2019	Supervisor	10	90	471
2019	Non-supervisor	17	83	2123
2017	Supervisor	9	91	525
2017	Non-supervisor	19	81	2624
2014	Supervisor	11	89	544
2014	Non-supervisor	16	84	2529

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	50	50	58
2020	Non-supervisor	51	49	308

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	84	16	58
2020	Non-supervisor	81	19	306
2019	Supervisor	87	13	46
2019	Non-supervisor	84	16	369
2017	Supervisor	87	13	49
2017	Non-supervisor	85	15	494
2014	Supervisor	83	17	57
2014	Non-supervisor	83	17	411

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	36	2	7	4	0	0	87	11	47
2020	Non-supervisor	42	39	7	9	3	0	0	81	12	248
2019	Supervisor	49	27	8	15	0	0	0	76	15	39
2019	Non-supervisor	45	34	6	12	2	1	0	80	14	305
2017	Supervisor	64	21	5	7	0	0	3	87	7	43
2017	Non-supervisor	50	34	6	7	2	1	0	85	10	417
2014	Supervisor	56	32	7	3	3	0	0	88	5	47
2014	Non-supervisor	49	32	8	6	3	1	1	83	9	338

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	32	5	5	2	0	2	88	7	533
2020	Non-supervisor	43	33	9	6	2	4	4	82	9	2404

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	42	19	0	52	48	535
2020	Non-supervisor	39	41	20	1	51	49	2410

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	26	74	210
2020	Non-supervisor	33	67	935

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	16	17	23	34	1	3	23	59	208
2020	Non-supervisor	7	15	15	22	36	1	5	24	61	934

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	4	12	11	25	44	0	4	16	73	210
2020	Non-supervisor	3	11	12	21	49	1	2	15	72	933

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	20	14	8	7	1	8	69	16	536
2020	Non-supervisor	39	19	13	8	6	2	13	68	17	2408
2019	Supervisor	39	17	17	9	11	0	7	61	21	469
2019	Non-supervisor	36	18	14	10	11	1	9	60	24	2108
2018	Supervisor	38	16	15	10	12	0	9	59	25	458
2018	Non-supervisor	35	16	16	10	11	2	10	58	24	2116

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Department of Justice by Question 83. Are you a supervisor?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack