2020 Public Service Employee Survey Results for Department of Justice by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 49 3 14 2 0 0 80 17 525
2020 Non-visible minority 29 50 5 14 2 0 0 79 16 2399

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 75 20 2 2 1 0 0 95 3 522
2020 Non-visible minority 76 18 3 2 1 1 0 95 3 2390
2017 Visible minority 72 20 3 2 2 0 1 93 4 538
2017 Non-visible minority 68 23 4 3 1 0 1 92 4 2587
2014 Visible minority 66 24 3 3 2 0 1 92 6 458
2014 Non-visible minority 66 23 4 4 1 0 1 90 5 2582

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 44 9 11 5 0 1 74 17 523
2020 Non-visible minority 31 42 9 15 3 0 0 73 18 2394
2019 Visible minority 39 39 7 10 6 0 0 77 16 428
2019 Non-visible minority 43 38 6 9 4 0 0 81 13 2122
2017 Visible minority 44 35 6 9 6 0 0 79 15 539
2017 Non-visible minority 42 37 6 10 4 0 0 79 15 2593
2014 Visible minority 43 34 8 8 7 0 0 77 15 460
2014 Non-visible minority 42 36 7 9 6 0 0 77 16 2580

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 40 11 10 3 0 0 76 13 520
2020 Non-visible minority 41 41 9 7 2 0 0 83 9 2378
2019 Visible minority 29 42 11 13 6 0 0 70 19 427
2019 Non-visible minority 32 45 10 10 3 0 0 77 13 2107
2018 Visible minority 23 52 7 12 7 0 0 75 18 408
2018 Non-visible minority 29 47 9 11 3 0 0 76 14 2120
2017 Visible minority 32 41 10 12 5 0 0 73 17 539
2017 Non-visible minority 30 43 10 12 4 0 0 74 16 2594
2014 Visible minority 27 43 11 12 7 0 0 70 18 460
2014 Non-visible minority 27 41 12 13 6 0 0 69 20 2581

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 38 9 9 4 0 1 78 13 521
2020 Non-visible minority 43 37 9 9 2 0 0 80 11 2369
2019 Visible minority 34 39 13 9 5 1 0 73 14 425
2019 Non-visible minority 42 40 9 6 3 0 0 83 9 2097
2017 Visible minority 45 37 9 6 2 0 0 83 8 538
2017 Non-visible minority 46 38 7 6 2 0 0 85 8 2582
2014 Visible minority 35 40 12 9 4 0 0 76 13 461
2014 Non-visible minority 39 39 11 8 2 0 1 79 10 2580

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 33 12 11 7 0 0 70 18 520
2020 Non-visible minority 37 35 11 12 5 0 0 72 17 2388
2019 Visible minority 32 37 11 11 8 0 0 69 19 427
2019 Non-visible minority 38 35 10 11 6 0 0 73 17 2118
2018 Visible minority 37 39 10 9 5 0 0 76 14 409
2018 Non-visible minority 38 36 10 11 5 0 0 74 16 2112
2017 Visible minority 39 34 10 10 7 0 0 73 17 537
2017 Non-visible minority 38 35 10 10 7 0 0 73 17 2589
2014 Visible minority 31 36 13 12 8 1 0 67 20 461
2014 Non-visible minority 33 37 11 11 7 0 1 71 19 2580

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 42 12 8 3 0 0 77 11 524
2020 Non-visible minority 41 41 9 6 2 0 0 83 8 2395
2019 Visible minority 29 44 12 8 6 0 0 74 14 429
2019 Non-visible minority 38 43 10 6 3 0 0 81 9 2116
2018 Visible minority 27 49 13 7 4 0 0 76 12 401
2018 Non-visible minority 35 45 10 7 3 0 0 80 10 2098
2017 Visible minority 33 44 12 6 5 0 1 77 11 536
2017 Non-visible minority 34 45 9 7 4 0 0 80 11 2590
2014 Visible minority 28 42 13 10 7 0 0 71 17 460
2014 Non-visible minority 29 48 11 9 4 0 0 77 13 2580

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 36 11 13 9 1 0 67 22 522
2020 Non-visible minority 34 40 11 10 4 0 0 74 15 2390
2019 Visible minority 25 37 16 12 10 1 0 62 22 429
2019 Non-visible minority 27 39 12 13 9 0 0 66 22 2114
2018 Visible minority 23 35 13 17 12 1 0 58 29 406
2018 Non-visible minority 26 34 14 15 10 0 0 61 25 2117
2017 Visible minority 27 37 14 10 12 0 0 64 22 535
2017 Non-visible minority 24 37 13 15 11 0 0 61 26 2589
2014 Visible minority 20 36 16 14 15 0 0 56 28 459
2014 Non-visible minority 20 37 15 17 11 0 0 57 28 2578

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 45 10 9 2 0 0 79 11 524
2020 Non-visible minority 37 43 11 7 2 0 0 80 9 2382
2019 Visible minority 30 44 13 9 3 0 0 74 12 426
2019 Non-visible minority 30 44 12 10 3 0 0 75 14 2105
2018 Visible minority 28 43 16 9 4 0 0 71 13 406
2018 Non-visible minority 31 43 13 9 3 0 0 74 13 2119
2017 Visible minority 32 44 11 9 3 0 0 77 12 537
2017 Non-visible minority 28 45 13 10 4 0 0 73 14 2590

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 40 8 3 1 0 0 87 5 522
2020 Non-visible minority 49 39 8 4 1 0 0 88 5 2377
2019 Visible minority 40 40 12 6 2 0 0 80 8 428
2019 Non-visible minority 39 42 11 5 2 0 0 82 7 2109
2018 Visible minority 39 46 9 4 1 0 0 86 6 408
2018 Non-visible minority 40 41 10 6 2 0 0 82 8 2118
2017 Visible minority 41 39 10 4 4 1 0 81 8 536
2017 Non-visible minority 37 41 11 7 3 1 0 79 10 2587
2014 Visible minority 34 43 11 7 4 2 0 78 10 460
2014 Non-visible minority 32 41 15 8 3 1 0 74 12 2579

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 34 15 10 7 0 0 68 17 521
2020 Non-visible minority 39 38 11 8 4 0 0 77 12 2382
2019 Visible minority 27 35 16 10 11 0 0 62 21 429
2019 Non-visible minority 32 38 12 11 8 0 0 70 19 2108
2018 Visible minority 25 38 13 11 11 0 0 64 23 405
2018 Non-visible minority 30 38 12 12 8 0 0 68 20 2117
2017 Visible minority 29 36 13 9 11 1 0 66 21 537
2017 Non-visible minority 26 39 12 13 10 0 0 65 22 2584

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 35 9 3 1 0 0 86 4 522
2020 Non-visible minority 56 33 8 2 1 0 0 89 3 2375
2019 Visible minority 47 35 12 2 3 0 0 82 5 428
2019 Non-visible minority 52 36 8 3 1 0 0 88 4 2101
2018 Visible minority 46 38 10 4 1 0 0 85 5 402
2018 Non-visible minority 50 38 8 3 2 0 0 88 4 2099
2017 Visible minority 52 34 8 3 2 0 0 87 5 537
2017 Non-visible minority 52 36 7 3 1 0 0 88 5 2581
2014 Visible minority 56 34 8 2 1 0 0 89 3 461
2014 Non-visible minority 57 32 8 2 1 0 0 89 3 2581

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 38 13 11 7 0 1 69 18 518
2020 Non-visible minority 31 40 14 11 4 0 0 71 15 2378
2019 Visible minority 25 35 17 14 9 0 0 60 23 427
2019 Non-visible minority 27 37 15 14 6 0 0 64 21 2103
2018 Visible minority 23 39 15 14 9 1 0 62 23 407
2018 Non-visible minority 24 38 16 14 8 0 0 63 22 2106
2017 Visible minority 26 41 15 10 8 0 0 67 18 536
2017 Non-visible minority 25 40 12 14 8 1 0 65 22 2578
2014 Visible minority 16 41 14 15 13 0 0 57 29 460
2014 Non-visible minority 16 39 14 19 12 0 0 56 30 2581

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 36 15 10 3 0 0 72 13 521
2020 Non-visible minority 38 38 13 8 3 0 0 76 11 2387
2019 Visible minority 29 34 19 10 8 0 1 63 18 429
2019 Non-visible minority 32 36 16 11 6 0 0 68 16 2112
2018 Visible minority 27 37 19 10 7 0 0 64 17 406
2018 Non-visible minority 31 38 14 11 6 0 0 69 17 2102
2017 Visible minority 33 34 17 9 6 0 1 68 15 536
2017 Non-visible minority 30 37 16 11 6 0 0 67 17 2578
2014 Visible minority 24 38 16 12 10 1 0 62 22 460
2014 Non-visible minority 23 37 16 14 9 0 0 61 23 2582

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 41 11 11 4 0 0 74 15 521
2020 Non-visible minority 35 43 10 8 3 0 0 79 11 2391
2019 Visible minority 28 40 16 9 7 0 0 68 16 421
2019 Non-visible minority 30 42 13 10 5 0 0 72 15 2089
2018 Visible minority 26 40 14 12 8 0 1 66 20 406
2018 Non-visible minority 28 38 14 13 7 0 0 66 20 2109
2017 Visible minority 33 36 14 10 7 1 0 69 17 537
2017 Non-visible minority 28 39 14 12 6 0 0 67 19 2579
2014 Visible minority 25 38 15 11 10 0 0 64 21 459
2014 Non-visible minority 24 39 15 14 7 0 0 63 21 2581

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 44 39 8 5 3 0 0 84 8 522
2020 Non-visible minority 46 39 8 5 1 0 0 85 7 2393
2019 Visible minority 35 46 8 7 3 0 0 82 10 428
2019 Non-visible minority 43 40 9 6 2 0 0 84 8 2121
2018 Visible minority 31 47 12 8 2 0 0 78 10 408
2018 Non-visible minority 40 40 11 6 3 0 0 80 9 2113
2017 Visible minority 41 37 13 5 3 0 1 78 9 537
2017 Non-visible minority 39 42 9 7 3 0 0 81 10 2574
2014 Visible minority 39 38 11 6 6 0 0 77 12 460
2014 Non-visible minority 35 43 11 7 3 0 0 79 10 2578

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 33 22 12 7 0 1 59 19 520
2020 Non-visible minority 22 32 20 14 11 0 0 55 25 2380
2019 Visible minority 31 36 19 8 6 0 0 67 14 427
2019 Non-visible minority 26 31 21 12 9 0 0 57 21 2108
2018 Visible minority 26 35 24 9 5 0 0 62 14 410
2018 Non-visible minority 26 31 21 13 9 0 0 57 22 2117
2017 Visible minority 31 38 18 7 5 0 1 70 11 539
2017 Non-visible minority 25 36 20 12 7 0 0 61 18 2591
2014 Visible minority 27 36 21 9 5 0 1 65 14 459
2014 Non-visible minority 23 36 23 11 8 0 0 59 18 2582

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 6 23 37 23 8 1 1 32 30 517
2020 Non-visible minority 6 20 40 22 10 1 1 32 27 2394
2019 Visible minority 8 20 42 20 8 1 2 29 29 430
2019 Non-visible minority 7 23 38 22 8 1 1 30 31 2124
2018 Visible minority 8 20 42 22 7 0 2 29 29 409
2018 Non-visible minority 7 22 40 20 9 1 1 29 30 2115
2017 Visible minority 10 19 35 20 10 1 4 32 31 530
2017 Non-visible minority 8 23 40 19 8 1 2 27 31 2581
2014 Visible minority 9 22 39 16 7 2 4 25 34 460
2014 Non-visible minority 8 26 38 19 6 1 2 26 35 2576

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 4 11 22 36 22 4 2 61 15 520
2020 Non-visible minority 3 9 24 39 22 2 2 64 12 2385
2019 Visible minority 7 14 24 32 16 4 3 51 23 427
2019 Non-visible minority 6 13 27 33 17 3 2 52 19 2108
2018 Visible minority 9 14 30 30 14 1 2 46 23 408
2018 Non-visible minority 7 15 29 29 16 3 1 47 23 2108
2017 Visible minority 9 16 23 26 17 4 5 48 27 529
2017 Non-visible minority 7 15 28 27 16 4 3 46 23 2577
2014 Visible minority 9 16 32 23 13 3 4 39 26 459
2014 Non-visible minority 9 18 31 25 12 2 3 39 28 2574

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 8 20 37 21 9 2 2 32 29 520
2020 Non-visible minority 9 21 34 23 9 2 2 34 31 2387
2019 Visible minority 14 19 35 19 8 2 4 29 34 426
2019 Non-visible minority 14 24 32 19 8 2 2 28 39 2118
2018 Visible minority 15 21 35 17 8 1 2 26 38 408
2018 Non-visible minority 14 24 34 17 9 2 2 27 39 2110
2017 Visible minority 14 20 29 20 10 2 5 32 36 534
2017 Non-visible minority 17 22 32 17 8 2 3 26 40 2578
2014 Visible minority 18 26 31 13 6 2 4 20 47 457
2014 Non-visible minority 20 25 30 16 6 1 2 22 47 2580

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 7 17 37 26 11 1 1 38 25 523
2020 Non-visible minority 10 21 36 23 8 0 1 32 31 2383
2019 Visible minority 8 15 36 25 14 0 2 40 23 429
2019 Non-visible minority 9 21 38 22 8 1 1 30 31 2109
2018 Visible minority 9 16 38 24 11 0 1 36 25 403
2018 Non-visible minority 9 21 39 21 9 0 1 30 30 2103
2017 Visible minority 7 16 33 25 13 1 6 40 24 527
2017 Non-visible minority 9 22 37 21 8 1 2 30 32 2577
2014 Visible minority 8 18 39 23 7 1 4 32 28 453
2014 Non-visible minority 10 21 39 20 7 0 1 28 32 2564

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 11 21 31 21 13 2 1 35 33 524
2020 Non-visible minority 12 24 30 21 10 2 1 32 37 2387
2019 Visible minority 14 20 28 22 12 2 3 36 35 427
2019 Non-visible minority 15 23 30 18 10 2 2 29 39 2119
2018 Visible minority 17 24 29 16 10 2 2 27 43 406
2018 Non-visible minority 18 27 27 16 9 2 1 25 47 2116
2017 Visible minority 17 21 23 19 13 2 5 34 41 530
2017 Non-visible minority 18 27 28 14 9 1 2 24 47 2573
2014 Visible minority 23 28 25 13 6 1 4 20 54 457
2014 Non-visible minority 24 30 27 12 5 1 2 17 55 2576

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 7 13 25 32 17 4 2 52 21 520
2020 Non-visible minority 5 13 29 30 18 3 2 51 19 2384
2019 Visible minority 10 20 27 21 13 4 4 37 33 427
2019 Non-visible minority 10 19 30 24 12 3 2 38 30 2117
2018 Visible minority 17 20 28 19 9 4 3 30 40 406
2018 Non-visible minority 12 20 31 21 11 3 2 34 34 2103
2017 Visible minority 10 16 26 20 14 7 6 40 30 532
2017 Non-visible minority 9 20 28 23 13 2 4 39 31 2581
2014 Visible minority 11 14 32 21 13 3 6 38 27 456
2014 Non-visible minority 9 16 32 26 12 2 4 40 26 2573

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 7 22 36 19 12 2 2 32 30 520
2020 Non-visible minority 8 21 35 21 11 3 1 33 30 2389
2019 Visible minority 12 20 33 19 10 2 3 32 33 425
2019 Non-visible minority 13 23 34 18 9 2 1 28 37 2113
2018 Visible minority 15 24 31 18 7 3 2 26 41 408
2018 Non-visible minority 14 23 35 16 7 3 1 24 39 2118
2017 Visible minority 14 21 27 17 10 6 5 31 39 532
2017 Non-visible minority 16 24 33 13 8 3 2 22 42 2578
2014 Visible minority 17 24 31 15 4 3 5 21 45 459
2014 Non-visible minority 20 25 32 12 6 2 2 19 48 2573

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 7 23 41 17 10 1 1 27 31 522
2020 Non-visible minority 7 23 42 20 7 0 0 28 30 2389
2019 Visible minority 10 19 40 17 11 1 2 29 30 426
2019 Non-visible minority 11 22 37 20 8 1 1 28 34 2120
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 24 19 12 7 11 5 55 22 521
2020 Non-visible minority 26 28 18 9 4 11 4 64 14 2392
2019 Visible minority 21 30 15 12 10 8 4 58 25 431
2019 Non-visible minority 25 29 18 11 7 7 4 60 20 2122
2018 Visible minority 16 31 21 13 11 6 3 52 25 407
2018 Non-visible minority 18 31 19 12 9 8 3 55 24 2112
2017 Visible minority 25 26 18 10 10 6 4 57 23 536
2017 Non-visible minority 22 28 17 13 9 7 4 56 25 2590
2014 Visible minority 26 26 18 12 11 4 2 56 25 460
2014 Non-visible minority 27 29 16 12 7 6 3 62 21 2583

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 30 11 11 8 2 0 70 19 523
2020 Non-visible minority 45 32 8 9 4 2 0 79 13 2392
2019 Visible minority 33 34 13 9 8 2 0 69 18 430
2019 Non-visible minority 39 32 10 10 7 1 0 72 17 2117
2018 Visible minority 32 34 10 12 11 1 0 67 23 405
2018 Non-visible minority 34 33 10 13 8 1 0 68 21 2106
2017 Visible minority 36 30 10 11 10 3 0 68 22 536
2017 Non-visible minority 35 33 12 11 8 2 0 69 19 2591
2014 Visible minority 34 26 15 12 10 2 0 61 23 460
2014 Non-visible minority 38 33 9 11 7 1 0 72 18 2582

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 35 9 6 2 0 0 83 8 518
2020 Non-visible minority 55 34 6 4 1 0 0 89 5 2389
2019 Visible minority 42 37 8 8 5 0 0 79 13 431
2019 Non-visible minority 45 37 7 8 2 0 0 82 11 2116
2018 Visible minority 35 43 10 8 3 0 1 78 12 405
2018 Non-visible minority 43 38 8 8 3 0 0 81 11 2107
2017 Visible minority 39 39 7 9 4 1 0 79 14 537
2017 Non-visible minority 43 39 7 7 3 0 0 82 11 2582
2014 Visible minority 34 45 9 8 4 0 0 79 12 461
2014 Non-visible minority 42 40 8 7 2 0 0 83 9 2583

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 43 37 11 4 3 2 0 81 7 518
2020 Non-visible minority 49 37 8 4 1 1 0 87 5 2377
2019 Visible minority 36 40 14 6 3 1 0 77 9 429
2019 Non-visible minority 43 39 10 5 2 1 0 83 7 2121
2018 Visible minority 35 42 14 5 3 0 0 78 8 404
2018 Non-visible minority 39 43 10 6 2 1 0 83 7 2109

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 24 13 11 9 7 2 63 23 523
2020 Non-visible minority 47 25 9 4 2 8 4 82 7 2394
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 27 14 5 5 2 4 75 10 523
2020 Non-visible minority 51 26 12 4 2 2 4 82 5 2391
2019 Visible minority 39 28 15 7 6 2 4 71 13 431
2019 Non-visible minority 45 26 15 4 3 1 5 76 7 2123

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 31 11 8 7 1 0 73 15 522
2020 Non-visible minority 45 32 10 8 4 0 0 78 11 2393
2019 Visible minority 37 33 13 7 7 1 1 72 14 430
2019 Non-visible minority 38 34 12 9 6 1 1 73 15 2125
2018 Visible minority 36 36 12 9 6 1 1 72 15 405
2018 Non-visible minority 34 35 13 11 6 1 0 70 17 2114
2017 Visible minority 37 37 12 6 6 0 1 75 13 537
2017 Non-visible minority 35 37 12 10 6 1 0 73 16 2587
2014 Visible minority 39 34 12 9 6 0 0 73 15 461
2014 Non-visible minority 35 37 12 10 6 0 0 72 16 2583

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 48 24 12 7 7 2 0 73 15 524
2020 Non-visible minority 52 25 11 5 4 2 1 79 9 2389

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 31 11 6 6 0 1 77 12 525
2020 Non-visible minority 50 30 10 5 4 1 1 81 9 2392
2019 Visible minority 38 33 12 7 7 2 1 73 14 426
2019 Non-visible minority 43 33 10 7 5 1 1 77 12 2113
2018 Visible minority 40 34 11 7 6 2 1 76 13 406
2018 Non-visible minority 40 33 11 9 5 1 1 74 15 2103
2017 Visible minority 43 32 11 7 7 0 1 76 13 537
2017 Non-visible minority 40 33 11 10 5 1 0 74 15 2589
2014 Visible minority 41 32 12 9 5 0 0 73 14 460
2014 Non-visible minority 40 34 10 10 5 1 0 74 15 2580

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 38 62 525
2020 Non-visible minority 38 62 2400

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 22 9 3 3 6 9 83 6 524
2020 Non-visible minority 54 18 8 2 1 6 11 86 4 2395

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 51 29 9 5 6 0 0 80 11 523
2020 Non-visible minority 58 24 8 6 3 0 1 83 9 2396
2019 Visible minority 46 32 11 6 5 1 0 78 11 430
2019 Non-visible minority 49 30 9 7 4 1 0 79 11 2121
2018 Visible minority 46 29 12 7 6 0 0 75 13 407
2018 Non-visible minority 45 29 11 9 5 1 0 75 14 2112
2017 Visible minority 51 25 11 4 8 0 1 77 12 535
2017 Non-visible minority 48 28 11 7 5 0 0 77 12 2577
2014 Visible minority 47 28 9 8 7 1 0 76 15 459
2014 Non-visible minority 47 29 10 8 5 0 0 77 13 2580
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 27 12 7 4 9 0 75 12 522
2020 Non-visible minority 45 29 11 4 2 8 0 81 7 2400
2019 Visible minority 33 31 14 8 6 8 0 70 15 429
2019 Non-visible minority 33 32 14 8 5 8 0 71 14 2120
2018 Visible minority 31 28 16 9 8 7 1 64 18 408
2018 Non-visible minority 30 31 16 8 5 9 0 68 14 2123
2017 Visible minority 34 28 16 8 6 8 0 68 15 538
2017 Non-visible minority 29 32 16 8 6 10 0 68 15 2587
2014 Visible minority 27 29 18 11 8 7 0 59 21 460
2014 Non-visible minority 26 34 17 9 4 10 0 67 14 2581

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 37 31 12 9 7 3 0 70 17 525
2020 Non-visible minority 39 34 13 9 4 2 0 74 13 2391
2019 Visible minority 27 32 17 13 9 3 0 61 22 429
2019 Non-visible minority 28 32 17 12 7 2 0 62 20 2116
2018 Visible minority 26 32 17 11 13 1 0 59 24 409
2018 Non-visible minority 24 33 17 14 9 3 0 59 23 2116
2017 Visible minority 29 30 15 12 11 3 0 61 24 538
2017 Non-visible minority 23 32 18 14 10 3 0 57 25 2591
2014 Visible minority 21 30 20 14 12 2 0 52 28 461
2014 Non-visible minority 18 33 19 17 11 2 0 53 28 2581

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 29 32 14 10 8 7 0 65 19 522
2020 Non-visible minority 27 35 18 10 4 6 0 66 15 2392
2019 Visible minority 22 28 20 15 9 6 1 53 26 425
2019 Non-visible minority 19 32 20 14 8 7 0 55 24 2114
2018 Visible minority 18 30 20 15 12 6 0 51 28 405
2018 Non-visible minority 16 30 21 17 9 7 0 49 28 2115
2017 Visible minority 22 27 18 15 11 8 0 52 28 537
2017 Non-visible minority 15 29 20 17 11 7 0 47 31 2586
2014 Visible minority 14 28 22 17 13 6 0 45 31 459
2014 Non-visible minority 12 27 21 21 12 6 0 42 35 2578

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 33 11 12 8 2 0 67 21 524
2020 Non-visible minority 28 39 15 12 4 2 0 68 17 2399
2019 Visible minority 18 32 17 17 11 4 0 52 29 430
2019 Non-visible minority 18 33 19 18 10 2 0 52 28 2123
2018 Visible minority 18 29 19 17 14 2 0 49 32 408
2018 Non-visible minority 14 32 19 20 10 4 0 48 31 2118
2017 Visible minority 22 25 20 16 13 4 0 49 30 536
2017 Non-visible minority 15 31 18 20 12 4 0 47 34 2582
2014 Visible minority 15 28 21 20 12 3 0 44 33 460
2014 Non-visible minority 12 28 19 22 15 3 0 41 39 2581

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 19 13 6 4 10 4 74 11 522
2020 Non-visible minority 48 23 11 4 3 9 3 80 8 2397
2019 Visible minority 39 20 17 8 3 11 3 68 12 431
2019 Non-visible minority 46 23 12 4 3 11 1 78 8 2124
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 43 16 6 1 2 0 76 8 523
2020 Non-visible minority 28 46 17 6 1 1 0 75 8 2396
2019 Visible minority 26 40 17 8 5 3 0 68 14 429
2019 Non-visible minority 24 44 18 9 3 2 0 69 12 2124
2018 Visible minority 21 43 20 11 4 1 0 65 15 410
2018 Non-visible minority 22 43 20 11 3 1 0 66 14 2105
2017 Visible minority 27 40 17 9 5 2 0 69 14 538
2017 Non-visible minority 22 42 18 13 5 1 0 65 18 2579
2014 Visible minority 19 40 21 10 8 2 0 60 18 461
2014 Non-visible minority 16 38 22 14 7 3 0 56 22 2580

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 21 37 18 15 4 5 0 61 20 517
2020 Non-visible minority 19 40 20 14 4 3 0 61 19 2386
2019 Visible minority 14 27 27 18 9 4 0 43 29 427
2019 Non-visible minority 13 33 24 19 6 4 0 48 27 2114

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 37 14 9 4 3 1 72 13 521
2020 Non-visible minority 37 35 12 9 3 3 1 75 13 2392
2019 Visible minority 29 35 16 9 6 4 1 67 16 428
2019 Non-visible minority 34 37 12 9 5 2 1 73 14 2120
2018 Visible minority 29 42 13 9 5 2 1 72 14 407
2018 Non-visible minority 34 39 12 10 3 2 0 74 13 2111
2017 Visible minority 38 35 10 6 5 4 2 77 12 535
2017 Non-visible minority 37 36 11 8 4 3 1 76 13 2578
2014 Visible minority 36 36 12 8 5 2 1 74 13 460
2014 Non-visible minority 40 36 10 7 4 3 1 79 11 2583

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 36 19 6 3 1 0 71 9 520
2020 Non-visible minority 38 38 15 5 2 1 0 78 7 2391
2019 Visible minority 28 37 20 6 6 3 0 67 13 428
2019 Non-visible minority 32 38 19 7 2 2 0 71 9 2108
2018 Visible minority 31 35 21 7 4 2 0 67 11 408
2018 Non-visible minority 30 42 19 6 3 1 0 72 9 2103

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 17 19 18 14 18 11 3 42 37 522
2020 Non-visible minority 19 21 18 12 12 15 3 49 29 2391
2019 Visible minority 15 21 20 14 19 9 2 40 37 428
2019 Non-visible minority 15 18 20 16 16 12 3 39 38 2120
2018 Visible minority 13 19 22 13 22 10 3 35 40 408
2018 Non-visible minority 13 19 21 18 16 11 2 37 39 2108
2017 Visible minority 18 17 16 14 18 13 4 41 39 534
2017 Non-visible minority 13 17 18 16 18 14 4 36 42 2585
2014 Visible minority 11 18 19 14 24 11 3 33 44 458
2014 Non-visible minority 12 18 18 18 18 14 3 36 43 2581

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 34 15 15 10 2 0 59 26 523
2020 Non-visible minority 26 36 16 12 7 2 0 64 20 2391
2019 Visible minority 22 28 14 18 14 4 0 52 34 429
2019 Non-visible minority 19 34 17 14 13 2 0 54 28 2116
2018 Visible minority 20 30 15 16 17 2 1 51 34 409
2018 Non-visible minority 18 32 18 18 12 2 0 51 31 2105
2017 Visible minority 28 31 14 15 11 3 0 60 26 538
2017 Non-visible minority 21 34 15 16 12 2 0 57 28 2577
2014 Visible minority 20 32 14 16 15 2 0 53 33 459
2014 Non-visible minority 17 32 15 18 15 2 0 50 34 2579

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 28 13 17 19 3 1 48 38 525
2020 Non-visible minority 21 28 15 17 15 2 2 51 33 2400
2019 Visible minority 20 24 13 21 21 2 1 44 42 430
2019 Non-visible minority 17 27 14 17 22 2 2 45 40 2125
2018 Visible minority 16 25 14 18 23 3 1 43 43 410
2018 Non-visible minority 15 24 14 20 23 2 1 40 45 2111
2017 Visible minority 18 22 13 17 26 4 1 42 44 539
2017 Non-visible minority 14 22 13 20 27 3 2 38 49 2590
2014 Visible minority 10 18 11 20 38 2 2 29 60 461
2014 Non-visible minority 9 17 11 22 36 2 2 27 61 2582

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 28 15 6 6 0 4 72 13 525
2020 Non-visible minority 47 21 16 7 5 1 4 72 12 2400
2019 Visible minority 47 26 13 7 4 1 4 76 11 430
2019 Non-visible minority 47 24 14 6 4 1 4 75 10 2123

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 45 27 15 5 4 1 3 76 9 521
2020 Non-visible minority 60 21 11 3 2 1 3 84 5 2391
2019 Visible minority 46 23 16 6 5 1 3 72 12 427
2019 Non-visible minority 54 24 10 4 3 2 3 82 7 2118

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 14 7 4 6 11 3 81 11 523
2020 Non-visible minority 79 6 4 1 2 3 4 93 3 2392
2019 Visible minority 57 14 7 3 7 9 3 81 11 428
2019 Non-visible minority 78 7 3 2 2 4 4 92 4 2109

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 64 12 5 3 3 4 10 88 6 524
2020 Non-visible minority 76 9 4 2 1 2 7 93 3 2393
2019 Visible minority 72 8 3 2 3 3 9 91 6 427
2019 Non-visible minority 80 6 2 1 1 2 8 96 2 2113

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 38 22 12 3 5 1 60 16 524
2020 Non-visible minority 22 45 18 8 3 4 0 70 11 2394
2019 Visible minority 17 31 26 13 6 7 0 51 20 426
2019 Non-visible minority 17 41 21 12 4 4 0 61 17 2122
2018 Visible minority 15 30 24 16 9 5 1 48 26 410
2018 Non-visible minority 17 35 25 12 6 4 0 54 19 2111
2017 Visible minority 18 31 24 11 9 7 1 53 22 537
2017 Non-visible minority 16 35 22 13 7 5 0 55 22 2585

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 38 15 14 5 1 0 66 19 524
2020 Non-visible minority 32 42 13 7 3 2 0 76 10 2381
2019 Visible minority 27 35 16 12 7 2 0 63 20 427
2019 Non-visible minority 27 43 16 9 3 2 0 72 12 2115
2018 Visible minority 34 33 17 8 6 2 0 68 15 407
2018 Non-visible minority 34 42 13 6 3 2 0 78 9 2111
2017 Visible minority 35 34 14 7 7 3 0 71 14 537
2017 Non-visible minority 32 41 14 7 3 3 0 75 11 2582
2014 Visible minority 33 35 13 9 8 2 0 70 17 461
2014 Non-visible minority 36 38 14 6 2 3 0 77 9 2581

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 37 13 9 5 3 1 71 15 523
2020 Non-visible minority 39 37 13 4 2 4 0 80 6 2392
2019 Visible minority 30 37 15 9 7 2 0 69 16 423
2019 Non-visible minority 38 39 13 4 2 5 0 80 6 2111
2018 Visible minority 33 34 15 8 7 3 0 69 16 406
2018 Non-visible minority 39 37 14 3 2 4 0 80 6 2110
2017 Visible minority 35 31 15 7 8 4 1 69 15 535
2017 Non-visible minority 35 39 15 4 2 5 0 78 7 2589
2014 Visible minority 35 33 14 7 10 2 0 69 17 460
2014 Non-visible minority 37 38 14 4 2 6 0 80 5 2580

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 33 14 11 4 5 0 69 16 523
2020 Non-visible minority 37 37 15 4 1 6 0 79 5 2393

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 32 27 14 12 10 4 0 62 23 524
2020 Non-visible minority 42 32 11 6 2 5 3 80 9 2388

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 46 33 10 8 2 0 0 79 11 523
2020 Non-visible minority 53 33 7 4 2 0 0 87 6 2386
2019 Visible minority 41 37 12 6 4 0 0 78 10 430
2019 Non-visible minority 44 37 9 6 3 0 0 82 9 2119
2018 Visible minority 42 35 12 6 4 1 0 77 10 406
2018 Non-visible minority 42 37 11 7 3 0 0 79 10 2112
2017 Visible minority 44 33 10 7 5 1 0 78 12 539
2017 Non-visible minority 39 39 10 7 4 0 0 79 11 2584
2014 Visible minority 41 36 11 6 6 0 0 77 12 461
2014 Non-visible minority 38 39 11 8 4 0 0 77 11 2578

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 31 16 8 6 0 0 70 13 525
2020 Non-visible minority 44 34 13 6 3 0 0 78 9 2382
2019 Visible minority 35 28 21 8 7 0 0 64 16 428
2019 Non-visible minority 36 34 15 9 5 0 0 71 14 2121
2018 Visible minority 34 31 17 10 7 0 0 65 17 403
2018 Non-visible minority 31 34 18 10 6 0 0 66 16 2115
2017 Visible minority 36 30 16 8 8 1 0 67 17 537
2017 Non-visible minority 30 34 18 11 6 1 0 65 17 2587
2014 Visible minority 25 34 18 12 10 1 0 60 22 459
2014 Non-visible minority 22 37 19 14 8 1 0 59 22 2582

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 32 15 8 6 0 0 71 14 520
2020 Non-visible minority 42 36 11 7 3 0 0 79 10 2377
2019 Visible minority 34 33 17 9 7 0 0 67 16 424
2019 Non-visible minority 34 36 14 10 5 0 0 71 15 2107
2018 Visible minority 30 34 17 13 6 0 0 64 19 408
2018 Non-visible minority 31 37 16 11 5 0 0 68 16 2101
2017 Visible minority 35 34 14 9 8 0 0 69 17 539
2017 Non-visible minority 29 37 15 13 6 0 0 67 18 2586
2014 Visible minority 25 33 19 11 11 1 0 59 22 460
2014 Non-visible minority 21 39 18 14 8 0 0 60 22 2581

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 24 19 10 8 5 1 61 19 525
2020 Non-visible minority 41 26 16 9 4 3 1 70 14 2393
2019 Visible minority 29 22 21 11 12 3 1 54 24 428
2019 Non-visible minority 34 25 17 12 7 3 2 62 19 2121
2018 Visible minority 27 24 22 13 11 3 0 52 25 405
2018 Non-visible minority 30 27 18 13 7 3 1 60 21 2115
2017 Visible minority 31 24 16 11 11 6 1 60 23 536
2017 Non-visible minority 27 26 18 13 8 6 2 57 23 2588
2014 Visible minority 24 25 18 13 15 4 1 52 29 460
2014 Non-visible minority 25 27 18 14 9 6 1 56 24 2583
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Visible minority 18 37 45 526
2020 Non-visible minority 19 45 35 2398
2019 Visible minority 21 34 45 431
2019 Non-visible minority 22 41 37 2132
2018 Visible minority 25 30 46 409
2018 Non-visible minority 22 41 37 2115
2017 Visible minority 21 40 39 537
2017 Non-visible minority 24 39 37 2591
2014 Visible minority 24 33 43 459
2014 Non-visible minority 22 41 37 2582

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Visible minority 5 40 40 7 3 4 99
2020 Non-visible minority 23 34 27 5 5 6 471
2019 Visible minority 2 34 42 4 6 11 94
2019 Non-visible minority 18 32 29 8 7 7 477
2018 Visible minority 4 32 40 13 5 7 103
2018 Non-visible minority 16 33 27 11 5 7 476
2017 Visible minority 2 23 46 16 11 3 113
2017 Non-visible minority 18 26 33 12 6 6 631
2014 Visible minority 6 34 40 9 9999 11 111
2014 Non-visible minority 14 30 30 15 9999 11 586
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 12 88 525
2020 Non-visible minority 8 92 2393
2019 Visible minority 16 84 430
2019 Non-visible minority 11 89 2128
2018 Visible minority 19 81 409
2018 Non-visible minority 13 87 2112

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 53 47 61
2020 Non-visible minority 47 53 180
2019 Visible minority 56 44 69
2019 Non-visible minority 53 47 240
2018 Visible minority 49 51 75
2018 Non-visible minority 51 49 266

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 63 37 61
2020 Non-visible minority 57 43 180
2019 Visible minority 58 42 69
2019 Non-visible minority 54 46 240
2018 Visible minority 65 35 75
2018 Non-visible minority 59 41 266

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 7 93 61
2020 Non-visible minority 5 95 180
2019 Visible minority 6 94 69
2019 Non-visible minority 8 92 240

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 61
2020 Non-visible minority 0 100 180
2019 Visible minority 0 100 69
2019 Non-visible minority 0 100 240
2018 Visible minority 0 100 75
2018 Non-visible minority 0 100 266

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 9 91 61
2020 Non-visible minority 11 89 180
2019 Visible minority 10 90 69
2019 Non-visible minority 10 90 240
2018 Visible minority 10 90 75
2018 Non-visible minority 8 92 266

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 9 91 75
2018 Non-visible minority 3 97 266

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 41 59 61
2020 Non-visible minority 39 61 180
2019 Visible minority 46 54 69
2019 Non-visible minority 49 51 240
2018 Visible minority 54 46 75
2018 Non-visible minority 41 59 265

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 44 56 61
2020 Non-visible minority 39 61 180
2019 Visible minority 33 67 69
2019 Non-visible minority 35 65 240
2018 Visible minority 47 53 75
2018 Non-visible minority 35 65 265

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 46 54 61
2020 Non-visible minority 45 55 180
2019 Visible minority 50 50 69
2019 Non-visible minority 49 51 240
2018 Visible minority 42 58 75
2018 Non-visible minority 42 58 265

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 46 54 61
2020 Non-visible minority 43 57 180
2019 Visible minority 42 58 69
2019 Non-visible minority 41 59 240
2018 Visible minority 42 58 75
2018 Non-visible minority 42 58 265

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 37 63 61
2020 Non-visible minority 31 69 180
2019 Visible minority 28 72 69
2019 Non-visible minority 33 67 240
2018 Visible minority 40 60 75
2018 Non-visible minority 27 73 265

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 47 53 61
2020 Non-visible minority 53 47 180
2019 Visible minority 75 25 69
2019 Non-visible minority 51 49 240
2018 Visible minority 53 47 75
2018 Non-visible minority 51 49 265

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 27 73 61
2020 Non-visible minority 38 62 180
2019 Visible minority 33 67 69
2019 Non-visible minority 37 63 240
2018 Visible minority 39 61 75
2018 Non-visible minority 32 68 265

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 7 93 69
2019 Non-visible minority 6 94 240
2018 Visible minority 9 91 75
2018 Non-visible minority 6 94 265

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 12 88 61
2020 Non-visible minority 7 93 180
2019 Visible minority 15 85 69
2019 Non-visible minority 8 92 240
2018 Visible minority 13 87 75
2018 Non-visible minority 10 90 265

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 61 39 61
2020 Non-visible minority 43 57 180
2019 Visible minority 46 54 69
2019 Non-visible minority 47 53 240
2018 Visible minority 62 38 75
2018 Non-visible minority 46 54 265

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 16 84 61
2020 Non-visible minority 20 80 180
2019 Visible minority 30 70 69
2019 Non-visible minority 29 71 240
2018 Visible minority 33 67 75
2018 Non-visible minority 25 75 265

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 19 81 61
2020 Non-visible minority 13 87 180
2019 Visible minority 9 91 69
2019 Non-visible minority 13 87 240
2018 Visible minority 16 84 75
2018 Non-visible minority 14 86 265

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 46 54 61
2020 Non-visible minority 58 42 180
2019 Visible minority 48 52 69
2019 Non-visible minority 56 44 239
2018 Visible minority 54 46 75
2018 Non-visible minority 50 50 266

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 21 79 61
2020 Non-visible minority 25 75 180
2019 Visible minority 26 74 69
2019 Non-visible minority 28 72 239
2018 Visible minority 33 67 75
2018 Non-visible minority 22 78 266

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 7 93 61
2020 Non-visible minority 5 95 180
2019 Visible minority 9 91 69
2019 Non-visible minority 5 95 239

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 17 83 61
2020 Non-visible minority 12 88 180
2019 Visible minority 18 82 69
2019 Non-visible minority 8 92 239
2018 Visible minority 12 88 75
2018 Non-visible minority 13 87 266

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 13 87 61
2020 Non-visible minority 7 93 180
2019 Visible minority 7 93 69
2019 Non-visible minority 10 90 239

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 7 93 61
2020 Non-visible minority 9 91 180
2019 Visible minority 10 90 69
2019 Non-visible minority 13 87 239
2018 Visible minority 12 88 75
2018 Non-visible minority 11 89 266

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 13 87 61
2020 Non-visible minority 8 92 180
2019 Visible minority 13 87 69
2019 Non-visible minority 14 86 239

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 30 70 61
2020 Non-visible minority 28 72 180
2019 Visible minority 37 63 69
2019 Non-visible minority 26 74 239
2018 Visible minority 27 73 75
2018 Non-visible minority 35 65 266

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 21 79 73
2018 Non-visible minority 10 90 260

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 24 76 73
2018 Non-visible minority 19 81 260

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 17 83 73
2018 Non-visible minority 7 93 260

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 11 89 73
2018 Non-visible minority 7 93 260

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 23 77 73
2018 Non-visible minority 5 95 260

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 9 91 73
2018 Non-visible minority 10 90 260

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 13 87 73
2018 Non-visible minority 12 88 260

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 12 88 73
2018 Non-visible minority 10 90 260

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 13 87 73
2018 Non-visible minority 13 87 260

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 32 68 73
2018 Non-visible minority 29 71 260

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 45 55 73
2018 Non-visible minority 53 47 260

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 52 48 73
2018 Non-visible minority 59 41 260

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 12 88 73
2018 Non-visible minority 15 85 260

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 12 12 21 7 6 35 8 40 23 520
2020 Non-visible minority 14 14 15 6 4 40 7 53 18 2393
2019 Visible minority 10 13 23 6 9 32 8 38 25 431
2019 Non-visible minority 12 15 20 8 6 33 8 44 22 2124
2018 Visible minority 11 14 26 8 8 25 7 38 24 408
2018 Non-visible minority 11 14 23 7 7 33 6 40 23 2108
2017 Visible minority 15 10 19 8 7 34 8 43 25 538
2017 Non-visible minority 12 13 20 7 7 35 7 42 24 2594
2014 Visible minority 10 13 17 9 8 33 9 40 30 459
2014 Non-visible minority 11 13 19 7 6 37 7 43 23 2581

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 27 28 18 7 5 15 1 64 15 522
2020 Non-visible minority 30 31 17 5 3 13 1 70 10 2389
2019 Visible minority 22 27 24 7 7 12 2 57 16 428
2019 Non-visible minority 28 30 19 7 4 11 1 66 13 2127
2018 Visible minority 23 28 22 8 8 10 1 58 18 409
2018 Non-visible minority 23 32 20 7 5 12 0 63 14 2113
2017 Visible minority 25 22 21 7 7 16 2 58 17 537
2017 Non-visible minority 23 29 19 8 5 15 1 62 16 2584
2014 Visible minority 19 24 20 9 8 17 2 54 21 460
2014 Non-visible minority 22 28 20 6 4 19 1 62 13 2579
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 13 87 525
2020 Non-visible minority 4 96 2389
2019 Visible minority 13 87 429
2019 Non-visible minority 6 94 2128
2018 Visible minority 11 89 407
2018 Non-visible minority 6 94 2117

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 36 64 65
2020 Non-visible minority 27 73 105
2019 Visible minority 38 62 54
2019 Non-visible minority 35 65 122
2018 Visible minority 38 62 47
2018 Non-visible minority 34 66 128

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 84 16 65
2020 Non-visible minority 83 17 105
2019 Visible minority 66 34 54
2019 Non-visible minority 77 23 122
2018 Visible minority 78 22 47
2018 Non-visible minority 80 20 128

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 65
2020 Non-visible minority 0 100 105

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 65
2020 Non-visible minority 7 93 105
2019 Visible minority 9 91 54
2019 Non-visible minority 10 90 122
2018 Visible minority 15 85 47
2018 Non-visible minority 8 92 128

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 8 92 65
2020 Non-visible minority 9 91 105
2019 Visible minority 14 86 54
2019 Non-visible minority 8 92 122

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 73 27 65
2020 Non-visible minority 11 89 105
2019 Visible minority 55 45 54
2019 Non-visible minority 11 89 122
2018 Visible minority 63 37 47
2018 Non-visible minority 7 93 128

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 36 64 65
2020 Non-visible minority 8 92 105
2019 Visible minority 31 69 54
2019 Non-visible minority 10 90 122
2018 Visible minority 34 66 47
2018 Non-visible minority 8 92 128

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 37 63 65
2020 Non-visible minority 0 100 105
2018 Visible minority 29 71 47
2018 Non-visible minority 4 96 128

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 10 90 65
2020 Non-visible minority 0 100 105
2019 Visible minority 10 90 54
2019 Non-visible minority 4 96 122

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 15 85 65
2020 Non-visible minority 27 73 105
2019 Visible minority 24 76 54
2019 Non-visible minority 28 72 122
2018 Visible minority 28 72 47
2018 Non-visible minority 31 69 128

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 28 72 65
2020 Non-visible minority 27 73 105
2019 Visible minority 26 74 54
2019 Non-visible minority 33 67 122
2018 Visible minority 34 66 47
2018 Non-visible minority 28 72 128

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 19 81 65
2020 Non-visible minority 28 72 105
2019 Visible minority 17 83 54
2019 Non-visible minority 25 75 122

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 65
2020 Non-visible minority 0 100 105

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 14 86 54
2019 Non-visible minority 23 77 122

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 0 100 65
2020 Non-visible minority 0 100 105
2019 Visible minority 0 100 54
2019 Non-visible minority 0 100 122
2018 Visible minority 0 100 47
2018 Non-visible minority 0 100 128

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 65
2020 Non-visible minority 17 83 105
2019 Visible minority 12 88 54
2019 Non-visible minority 13 87 122

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 21 79 65
2020 Non-visible minority 26 74 105
2019 Visible minority 25 75 54
2019 Non-visible minority 23 77 121
2018 Visible minority 21 79 47
2018 Non-visible minority 33 67 128

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 13 87 65
2020 Non-visible minority 13 87 105
2019 Visible minority 13 87 54
2019 Non-visible minority 12 88 121

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 22 78 65
2020 Non-visible minority 14 86 105
2019 Visible minority 10 90 54
2019 Non-visible minority 10 90 121

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 0 100 47
2018 Non-visible minority 5 95 128

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 54
2019 Non-visible minority 7 93 121

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 7 93 65
2020 Non-visible minority 5 95 105

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 59 41 65
2020 Non-visible minority 55 45 105
2019 Visible minority 56 44 54
2019 Non-visible minority 56 44 121
2018 Visible minority 57 43 47
2018 Non-visible minority 50 50 128

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 20 80 45
2018 Non-visible minority 16 84 126

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 17 83 45
2018 Non-visible minority 6 94 126

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 40 60 45
2018 Non-visible minority 28 72 126

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 54 46 45
2018 Non-visible minority 46 54 126

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 73 27 45
2018 Non-visible minority 66 34 126

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 13 12 21 7 6 34 5 42 23 525
2020 Non-visible minority 16 14 16 3 2 44 6 59 10 2391
2019 Visible minority 10 10 25 6 7 35 8 35 21 430
2019 Non-visible minority 14 14 20 4 3 38 7 52 11 2123
2018 Visible minority 12 14 28 5 6 29 6 40 17 406
2018 Non-visible minority 12 14 24 3 3 38 5 47 10 2117
2017 Visible minority 14 11 18 5 6 37 8 47 20 537
2017 Non-visible minority 13 13 21 3 3 42 7 49 11 2582
2014 Visible minority 9 15 17 7 7 38 7 45 25 460
2014 Non-visible minority 11 12 20 3 2 45 7 48 10 2581

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 25 19 8 6 13 1 62 16 521
2020 Non-visible minority 33 32 16 3 2 13 1 76 6 2391
2019 Visible minority 22 27 22 4 6 16 2 60 13 429
2019 Non-visible minority 32 30 18 4 2 13 2 72 7 2122
2018 Visible minority 24 26 22 8 6 13 2 58 17 407
2018 Non-visible minority 27 32 20 4 2 14 0 69 8 2115
2017 Visible minority 27 24 16 6 6 17 4 65 15 534
2017 Non-visible minority 28 30 18 4 3 17 1 70 8 2580
2014 Visible minority 20 26 18 7 7 20 2 59 18 460
2014 Non-visible minority 25 29 18 3 2 22 1 70 6 2579

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 2 9 15 23 39 9 2 13 70 48
2020 Non-visible minority 0 0 28 0 36 36 0 0 56 11
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 25 23 22 12 16 0 2 49 28 524
2020 Non-visible minority 32 27 19 10 10 0 2 60 21 2393

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 28 24 13 10 1 1 53 23 520
2020 Non-visible minority 26 29 23 12 10 0 0 55 22 2393
2019 Visible minority 14 27 23 14 20 0 1 42 35 430
2019 Non-visible minority 16 27 23 14 19 0 1 43 33 2126
2018 Visible minority 13 21 26 15 23 0 3 35 38 406
2018 Non-visible minority 14 22 26 15 20 0 1 37 36 2121
2017 Visible minority 12 23 23 16 23 1 3 36 40 538
2017 Non-visible minority 15 24 24 15 22 0 1 39 37 2584

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 12 20 30 18 19 0 1 32 37 523
2020 Non-visible minority 9 20 30 22 19 0 0 29 41 2398
2019 Visible minority 17 24 26 17 14 0 1 42 32 430
2019 Non-visible minority 12 22 29 21 16 0 0 35 36 2125
2018 Visible minority 10 21 29 24 14 0 1 31 39 406
2018 Non-visible minority 9 21 30 23 17 0 0 30 40 2120
2017 Visible minority 16 19 30 18 14 1 2 36 33 537
2017 Non-visible minority 10 22 30 23 14 0 0 33 38 2586

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 17 28 27 15 13 0 1 45 28 523
2020 Non-visible minority 15 28 27 16 13 0 1 43 30 2392
2019 Visible minority 22 25 26 14 11 0 2 48 26 428
2019 Non-visible minority 17 28 28 16 10 0 1 46 26 2115
2018 Visible minority 16 28 28 15 12 0 2 45 27 408
2018 Non-visible minority 14 27 29 17 11 0 1 42 29 2112
2017 Visible minority 22 27 23 14 10 1 3 51 25 536
2017 Non-visible minority 14 28 28 18 11 0 1 43 29 2580

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 16 24 26 16 15 1 2 42 32 524
2020 Non-visible minority 17 23 26 18 14 1 1 40 33 2390
2019 Visible minority 17 27 22 17 16 0 1 44 33 425
2019 Non-visible minority 17 23 26 18 14 1 1 41 33 2110
2018 Visible minority 12 20 26 21 18 1 2 33 40 409
2018 Non-visible minority 13 23 25 21 17 1 1 36 39 2114
2017 Visible minority 19 19 22 15 19 3 3 41 36 536
2017 Non-visible minority 14 22 26 19 16 1 1 37 36 2583

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 26 24 20 15 12 1 2 52 28 520
2020 Non-visible minority 24 24 22 14 14 0 2 49 29 2387
2019 Visible minority 35 26 17 7 8 0 6 65 16 426
2019 Non-visible minority 31 26 19 12 9 0 3 58 22 2115
2018 Visible minority 28 27 19 14 8 0 5 57 23 406
2018 Non-visible minority 28 23 23 12 10 0 4 53 24 2111
2017 Visible minority 35 20 19 9 8 2 8 60 19 535
2017 Non-visible minority 26 26 21 12 10 0 5 55 23 2584

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 16 23 27 17 16 0 1 39 34 519
2020 Non-visible minority 18 24 25 17 15 0 0 43 32 2388
2019 Visible minority 24 26 23 13 12 1 1 51 26 431
2019 Non-visible minority 22 28 24 14 12 0 0 50 26 2125
2018 Visible minority 20 27 22 18 11 0 2 47 30 409
2018 Non-visible minority 19 26 26 15 13 0 1 46 28 2119
2017 Visible minority 24 21 24 14 14 1 2 46 29 536
2017 Non-visible minority 19 28 27 17 9 0 0 47 26 2581

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 25 20 12 15 0 8 49 29 524
2020 Non-visible minority 27 21 19 13 12 0 7 53 27 2396

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 24 34 25 10 5 1 2 60 15 521
2020 Non-visible minority 31 35 21 8 4 1 1 67 12 2394
2019 Visible minority 24 37 20 9 7 1 2 63 17 428
2019 Non-visible minority 25 36 23 9 5 1 1 62 15 2119
2018 Visible minority 21 32 24 13 8 0 2 55 21 405
2018 Non-visible minority 22 34 26 11 6 0 1 57 17 2113
2017 Visible minority 24 30 23 10 9 1 3 56 19 537
2017 Non-visible minority 22 33 24 13 7 1 1 55 20 2582

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 20 34 26 13 5 1 1 56 18 520
2020 Non-visible minority 25 37 23 10 5 0 0 63 14 2390
2019 Visible minority 26 30 24 11 7 0 1 58 18 427
2019 Non-visible minority 21 36 26 11 5 1 1 58 16 2119
2018 Visible minority 18 34 25 12 8 1 2 54 21 404
2018 Non-visible minority 18 36 26 14 5 0 1 54 20 2111
2017 Visible minority 24 30 22 13 6 1 3 57 20 535
2017 Non-visible minority 19 33 26 14 6 1 1 53 21 2582

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 28 33 22 10 4 1 2 63 14 523
2020 Non-visible minority 35 36 18 8 3 0 1 71 11 2387
2019 Visible minority 28 33 19 11 7 0 1 62 19 426
2019 Non-visible minority 30 37 19 9 4 0 1 68 13 2117
2018 Visible minority 22 32 22 14 7 0 2 56 22 400
2018 Non-visible minority 27 35 21 10 6 0 1 63 15 2114
2017 Visible minority 27 30 21 10 8 1 3 59 19 537
2017 Non-visible minority 27 36 21 10 5 1 1 63 15 2583

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 25 17 12 9 0 1 60 22 515
2020 Non-visible minority 43 28 16 7 5 0 1 72 12 2378
2019 Visible minority 31 29 18 12 10 0 1 60 22 424
2019 Non-visible minority 38 28 16 8 8 1 1 67 16 2115

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 30 25 13 7 0 1 54 20 524
2020 Non-visible minority 23 30 25 15 7 0 0 54 21 2395

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 19 31 29 12 8 0 1 50 21 524
2020 Non-visible minority 21 32 26 14 7 0 0 53 21 2388
2019 Visible minority 30 32 23 9 5 1 1 63 14 427
2019 Non-visible minority 29 31 24 10 5 0 1 61 15 2110
2018 Visible minority 22 35 27 10 4 0 1 58 15 402
2018 Non-visible minority 24 33 24 13 5 0 1 58 18 2104
2017 Visible minority 29 27 21 12 6 2 2 59 18 536
2017 Non-visible minority 25 31 23 13 6 1 1 57 19 2573

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 34 29 21 8 5 0 2 64 14 520
2020 Non-visible minority 40 31 19 6 3 0 1 72 9 2387
2019 Visible minority 46 25 16 6 6 0 1 72 12 428
2019 Non-visible minority 50 27 13 5 4 0 1 78 9 2104
2018 Visible minority 42 27 14 9 6 0 2 71 15 402
2018 Non-visible minority 48 26 14 6 4 0 2 76 10 2107
2017 Visible minority 52 26 11 5 4 1 2 79 9 534
2017 Non-visible minority 54 25 13 5 2 0 1 80 7 2589

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 17 34 27 13 8 0 1 52 21 523
2020 Non-visible minority 19 35 27 12 6 0 0 54 19 2384

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 56 21 9 5 2 1 7 83 7 520
2020 Non-visible minority 67 17 7 3 1 1 5 89 4 2381
2019 Visible minority 63 16 7 4 4 2 5 85 8 426
2019 Non-visible minority 74 12 5 2 1 1 6 91 3 2109
2018 Visible minority 64 15 7 4 4 1 5 84 8 402
2018 Non-visible minority 71 14 6 2 2 1 5 90 4 2109

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 63 13 8 4 5 2 4 81 10 520
2020 Non-visible minority 81 8 4 2 1 1 4 93 3 2385
2019 Visible minority 61 16 8 4 7 1 4 80 12 426
2019 Non-visible minority 74 10 6 3 3 1 3 87 7 2120
2018 Visible minority 56 16 11 7 5 1 4 75 14 403
2018 Non-visible minority 69 14 6 4 3 1 4 87 7 2103
2017 Visible minority 61 14 9 4 6 1 4 79 11 536
2017 Non-visible minority 71 13 6 4 3 1 3 87 7 2588

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 57 23 9 4 2 0 4 83 7 523
2020 Non-visible minority 65 23 7 2 1 0 2 89 3 2378
2019 Visible minority 49 31 11 4 4 0 2 81 8 426
2019 Non-visible minority 53 29 10 3 2 0 2 84 6 2113
2018 Visible minority 49 25 14 5 4 0 1 76 10 405
2018 Non-visible minority 52 28 13 4 2 0 1 81 6 2107
2017 Visible minority 49 25 14 5 4 1 2 77 9 536
2017 Non-visible minority 51 31 10 4 2 0 2 84 6 2583

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 57 20 8 8 4 1 2 79 13 518
2020 Non-visible minority 68 17 7 3 3 0 2 87 6 2383
2019 Visible minority 53 22 11 6 7 0 2 76 13 426
2019 Non-visible minority 60 20 10 5 3 0 2 82 9 2115
2018 Visible minority 50 21 13 6 8 0 2 72 14 406
2018 Non-visible minority 53 23 11 6 5 0 1 77 11 2097
2017 Visible minority 52 19 12 7 6 1 3 74 13 536
2017 Non-visible minority 58 20 10 6 4 0 2 80 10 2591

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 57 13 5 2 1 1 22 90 4 520
2020 Non-visible minority 61 14 4 1 1 0 20 94 2 2383
2019 Visible minority 56 14 6 2 1 0 21 88 5 426
2019 Non-visible minority 57 13 5 2 1 0 22 90 3 2109
2018 Visible minority 49 17 7 2 2 0 23 86 5 401
2018 Non-visible minority 51 16 7 2 1 0 23 88 3 2092
2017 Visible minority 51 15 6 3 2 1 22 86 6 534
2017 Non-visible minority 54 15 6 1 1 0 23 90 2 2587

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 62 20 9 2 1 1 5 87 3 523
2020 Non-visible minority 64 23 7 2 0 0 3 90 3 2390
2019 Visible minority 60 20 8 3 2 1 6 86 5 424
2019 Non-visible minority 63 20 9 2 1 0 4 87 4 2107
2018 Visible minority 59 17 10 3 2 1 8 84 5 404
2018 Non-visible minority 60 22 9 3 1 0 6 87 4 2093
2017 Visible minority 59 18 8 1 2 2 9 87 4 531
2017 Non-visible minority 61 19 9 3 1 0 6 87 3 2571

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 66 18 7 2 3 0 4 87 5 524
2020 Non-visible minority 76 13 4 2 2 0 2 91 4 2393
2019 Visible minority 66 11 10 3 7 1 4 80 10 423
2019 Non-visible minority 77 11 4 2 2 0 4 92 4 2121
2018 Visible minority 63 14 8 4 6 1 5 81 10 404
2018 Non-visible minority 74 12 4 2 3 0 4 91 5 2104
2017 Visible minority 55 15 9 4 8 2 7 77 14 536
2017 Non-visible minority 69 14 6 3 3 0 5 87 6 2593

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 32 17 4 3 0 3 75 7 526
2020 Non-visible minority 44 31 16 5 3 0 1 76 8 2392
2019 Visible minority 51 26 14 4 3 0 2 78 7 423
2019 Non-visible minority 50 29 14 4 1 0 2 81 5 2114
2018 Visible minority 47 28 14 4 2 0 4 78 7 405
2018 Non-visible minority 47 31 14 4 2 0 2 80 6 2099
2017 Visible minority 46 29 12 4 3 1 4 80 7 536
2017 Non-visible minority 49 30 13 4 2 0 2 81 5 2584

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 38 25 10 3 0 1 61 13 525
2020 Non-visible minority 23 44 24 5 3 0 0 67 8 2397

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 9 26 39 19 7 0 0 35 26 521
2020 Non-visible minority 7 26 42 18 7 0 0 33 25 2394
2019 Visible minority 10 31 40 12 6 0 0 42 18 430
2019 Non-visible minority 10 27 39 19 5 0 0 37 24 2125
2018 Visible minority 7 29 40 16 7 0 0 36 23 409
2018 Non-visible minority 7 24 41 20 7 0 0 32 27 2117
2017 Visible minority 9 27 41 17 6 1 1 36 23 539
2017 Non-visible minority 6 24 42 19 8 0 0 30 28 2591

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 15 24 37 19 5 0 1 24 39 523
2020 Non-visible minority 12 25 40 17 6 0 0 23 37 2391
2019 Visible minority 11 22 37 21 8 0 0 29 33 427
2019 Non-visible minority 10 23 41 19 6 0 0 26 33 2110
2018 Visible minority 10 20 45 19 6 0 0 25 30 400
2018 Non-visible minority 10 26 39 19 6 0 0 25 36 2096
2017 Visible minority 9 19 42 22 6 1 1 28 29 534
2017 Non-visible minority 8 24 43 18 6 0 0 25 32 2582

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 43 11 3 1 1 0 85 4 523
2020 Non-visible minority 44 40 9 4 1 1 0 85 5 2389
2019 Visible minority 32 43 12 6 4 2 0 77 11 428
2019 Non-visible minority 34 43 12 7 3 2 0 78 9 2116
2018 Visible minority 37 40 12 6 3 1 0 78 9 409
2018 Non-visible minority 34 43 12 6 2 2 0 79 9 2116
2017 Visible minority 38 38 11 6 4 3 0 78 10 537
2017 Non-visible minority 34 42 12 6 3 2 0 78 10 2591

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 33 34 15 9 4 4 0 70 14 519
2020 Non-visible minority 35 33 14 10 4 3 0 71 15 2387

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 30 29 13 15 10 2 1 61 26 519
2020 Non-visible minority 37 29 10 13 8 1 0 67 22 2393

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 32 18 3 5 3 1 73 9 519
2020 Non-visible minority 48 28 12 4 3 3 1 79 8 2380

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 31 32 18 10 7 3 0 64 18 522
2020 Non-visible minority 31 36 16 10 4 2 0 68 15 2391
2019 Visible minority 20 35 19 11 12 3 0 57 23 426
2019 Non-visible minority 22 36 17 15 9 1 0 59 24 2126
2018 Visible minority 23 36 15 14 10 2 0 60 25 408
2018 Non-visible minority 20 37 16 16 9 2 0 58 26 2119
2017 Visible minority 23 36 15 14 9 3 0 61 24 537
2017 Non-visible minority 18 38 17 16 10 2 0 57 26 2592

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 40 43 9 6 2 0 0 83 8 526
2020 Non-visible minority 40 44 8 7 1 0 0 84 8 2396

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 43 8 7 1 0 0 84 8 523
2020 Non-visible minority 42 42 10 5 1 0 0 84 6 2392

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 41 16 5 1 1 1 77 7 520
2020 Non-visible minority 34 40 16 7 2 1 1 75 9 2381

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 38 10 3 2 1 3 84 6 524
2020 Non-visible minority 49 35 10 3 1 1 1 86 4 2391

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 67 20 4 1 0 6 2 95 1 523
2020 Non-visible minority 71 17 4 1 0 6 1 95 1 2388

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 47 39 8 4 0 2 0 88 4 521
2020 Non-visible minority 50 36 8 4 1 2 0 88 4 2391

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 41 31 11 10 6 1 0 73 16 522
2020 Non-visible minority 50 30 8 7 4 1 0 82 11 2389

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 49 33 9 5 2 2 0 83 8 523
2020 Non-visible minority 56 29 7 4 2 1 1 86 6 2393

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 23 51 10 12 4 0 0 74 16 72
2020 Non-visible minority 20 54 12 9 3 1 1 75 12 459
2019 Visible minority 18 47 27 3 5 0 2 66 7 60
2019 Non-visible minority 20 51 11 12 4 1 2 72 16 404

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 100 0 71
2020 Non-visible minority 97 3 458

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 39 34 10 14 1 1 0 74 16 71
2020 Non-visible minority 29 45 13 11 2 0 0 74 13 446
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 11 89 519
2020 Non-visible minority 7 93 2392

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 17 83 522
2020 Non-visible minority 12 88 2390
2019 Visible minority 18 82 430
2019 Non-visible minority 15 85 2124
2017 Visible minority 22 78 537
2017 Non-visible minority 16 84 2584
2014 Visible minority 18 82 460
2014 Non-visible minority 15 85 2578

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 36 64 87
2020 Non-visible minority 55 45 273

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 85 15 85
2020 Non-visible minority 80 20 273
2019 Visible minority 83 17 78
2019 Non-visible minority 85 15 324
2017 Visible minority 83 17 119
2017 Non-visible minority 86 14 418
2014 Visible minority 84 16 81
2014 Non-visible minority 83 17 378

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 35 48 6 8 3 0 0 83 11 72
2020 Non-visible minority 47 36 6 9 2 0 0 83 11 218
2019 Visible minority 44 31 8 15 2 0 0 75 17 63
2019 Non-visible minority 46 34 5 12 2 1 0 81 14 272
2017 Visible minority 50 38 7 3 0 2 0 90 3 98
2017 Non-visible minority 52 31 5 8 3 1 0 84 11 358
2014 Visible minority 48 27 13 1 8 0 3 77 10 67
2014 Non-visible minority 50 33 7 7 2 1 0 84 9 314

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 38 34 10 7 4 4 4 78 12 524
2020 Non-visible minority 46 32 8 6 2 3 3 84 8 2387
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 36 39 24 1 52 48 523
2020 Non-visible minority 39 42 19 0 51 49 2398

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Visible minority 33 67 189
2020 Non-visible minority 31 69 945

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 8 13 20 23 31 1 4 22 57 187
2020 Non-visible minority 7 16 14 22 36 1 4 24 61 944

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 2 12 17 18 47 2 2 15 68 187
2020 Non-visible minority 3 12 11 23 49 0 2 15 73 945

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Visible minority 42 17 12 8 6 2 13 69 17 524
2020 Non-visible minority 39 19 13 8 6 2 12 67 17 2395
2019 Visible minority 38 17 13 12 11 3 7 60 25 428
2019 Non-visible minority 36 18 15 10 11 1 9 61 23 2109
2018 Visible minority 31 17 14 11 15 2 10 54 29 411
2018 Non-visible minority 37 16 16 9 11 1 10 59 23 2112
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