2020 Public Service Employee Survey Results for Department of Justice by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 50 3 16 2 0 0 78 19 1936
2020 First official language - French 31 50 6 11 2 0 0 81 12 1015

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 85 11 2 1 0 0 0 97 1 1927
2020 First official language - French 57 31 4 5 1 1 0 90 6 1011
2017 First official language - English 81 14 2 1 1 0 1 96 2 2036
2017 First official language - French 46 39 6 6 3 0 0 85 8 1111
2014 First official language - English 78 15 3 2 1 0 1 94 3 1999
2014 First official language - French 43 40 7 7 3 0 0 83 10 1062

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 41 8 16 4 0 1 73 20 1934
2020 First official language - French 30 44 11 11 3 0 0 74 15 1010
2019 First official language - English 43 36 5 10 5 0 0 79 16 1695
2019 First official language - French 40 42 8 7 3 0 0 82 10 888
2017 First official language - English 45 33 6 11 5 0 0 78 16 2043
2017 First official language - French 36 44 7 8 5 0 0 80 12 1111
2014 First official language - English 45 34 5 9 6 0 0 79 15 2000
2014 First official language - French 35 39 10 10 6 0 0 74 16 1061

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 41 9 8 2 0 0 80 10 1923
2020 First official language - French 42 40 9 7 1 0 1 83 8 1002
2019 First official language - English 30 45 10 12 4 0 0 75 15 1681
2019 First official language - French 34 43 11 9 3 0 0 77 12 884
2018 First official language - English 28 48 8 12 4 0 0 76 16 1716
2018 First official language - French 29 47 11 10 3 0 0 76 13 853
2017 First official language - English 30 42 9 13 5 0 0 73 18 2043
2017 First official language - French 30 44 13 10 4 0 0 74 14 1112
2014 First official language - English 27 40 10 15 7 0 0 68 22 2000
2014 First official language - French 27 44 14 10 5 0 1 71 15 1062

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 36 8 10 2 0 0 80 12 1919
2020 First official language - French 40 38 11 8 3 0 0 78 11 998
2019 First official language - English 43 36 9 8 3 0 1 80 11 1676
2019 First official language - French 35 46 10 5 3 0 0 82 7 879
2017 First official language - English 48 36 7 7 2 0 0 84 9 2032
2017 First official language - French 41 43 9 6 1 0 0 84 7 1110
2014 First official language - English 41 37 10 9 3 0 1 78 11 2000
2014 First official language - French 34 43 13 7 2 0 0 77 10 1062

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 36 11 12 6 0 0 71 18 1929
2020 First official language - French 39 33 11 11 5 0 1 73 16 1006
2019 First official language - English 36 35 10 12 7 0 0 71 19 1688
2019 First official language - French 38 36 12 9 6 0 0 73 15 890
2018 First official language - English 38 37 9 11 6 0 0 74 17 1711
2018 First official language - French 37 37 12 10 4 0 0 74 14 850
2017 First official language - English 38 35 9 11 7 0 0 73 18 2036
2017 First official language - French 38 34 12 9 6 0 1 73 15 1112
2014 First official language - English 34 35 10 13 8 1 0 69 21 2001
2014 First official language - French 31 40 13 9 5 0 1 72 15 1061

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 41 10 7 2 0 0 81 9 1933
2020 First official language - French 41 41 10 6 2 0 0 82 8 1013
2019 First official language - English 36 43 10 7 4 0 0 79 11 1691
2019 First official language - French 37 44 11 5 3 0 0 81 8 887
2018 First official language - English 33 46 9 8 4 0 0 79 12 1698
2018 First official language - French 35 44 13 6 3 0 0 79 8 842
2017 First official language - English 35 45 8 7 4 0 0 80 11 2040
2017 First official language - French 33 45 12 8 3 0 0 77 11 1108
2014 First official language - English 30 47 9 9 5 0 0 77 14 1999
2014 First official language - French 26 47 14 9 3 0 0 73 12 1062

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 40 10 11 6 0 0 72 18 1930
2020 First official language - French 35 38 13 10 3 0 0 74 13 1009
2019 First official language - English 26 39 11 13 10 0 0 65 23 1691
2019 First official language - French 28 38 15 12 7 0 0 66 20 885
2018 First official language - English 24 35 12 17 11 0 0 59 28 1712
2018 First official language - French 28 33 17 14 8 0 0 61 22 852
2017 First official language - English 25 37 11 15 12 0 0 62 27 2040
2017 First official language - French 23 36 18 13 10 0 0 59 23 1106
2014 First official language - English 21 36 12 17 13 0 0 58 30 1997
2014 First official language - French 19 37 21 15 9 0 0 55 24 1061

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 44 10 8 2 0 0 81 10 1924
2020 First official language - French 36 42 13 7 2 0 0 77 9 1009
2019 First official language - English 31 45 11 10 3 0 0 76 13 1685
2019 First official language - French 29 42 15 10 3 0 0 72 14 879
2018 First official language - English 31 44 11 10 4 0 0 74 14 1711
2018 First official language - French 29 42 18 7 3 0 0 71 11 855
2017 First official language - English 30 45 11 10 4 0 0 75 14 2040
2017 First official language - French 26 46 15 9 4 0 0 72 13 1109

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 40 6 4 1 0 0 89 5 1927
2020 First official language - French 46 39 11 4 1 0 0 85 4 999
2019 First official language - English 40 42 11 5 2 0 0 82 7 1687
2019 First official language - French 38 42 12 5 3 0 0 80 8 883
2018 First official language - English 42 42 9 6 2 0 0 84 8 1712
2018 First official language - French 35 44 12 7 2 0 0 80 9 853
2017 First official language - English 40 40 9 6 4 1 0 81 10 2037
2017 First official language - French 32 43 14 7 3 1 0 75 10 1108
2014 First official language - English 34 41 12 8 4 1 0 76 12 1999
2014 First official language - French 28 42 18 8 3 1 0 71 11 1061

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 37 11 9 5 0 0 74 15 1926
2020 First official language - French 38 38 13 8 3 0 0 76 11 1004
2019 First official language - English 30 38 11 12 9 0 0 68 21 1686
2019 First official language - French 31 37 16 9 7 0 0 69 16 884
2018 First official language - English 29 38 11 13 10 0 0 67 23 1710
2018 First official language - French 29 38 16 10 7 0 0 66 17 851
2017 First official language - English 28 38 10 13 11 0 0 66 23 2038
2017 First official language - French 25 39 16 11 9 0 0 64 20 1105

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 33 8 3 1 0 0 89 3 1919
2020 First official language - French 53 35 8 2 1 0 0 88 3 1004
2019 First official language - English 52 35 8 3 2 0 0 87 4 1683
2019 First official language - French 49 37 10 3 1 0 0 86 4 879
2018 First official language - English 51 37 8 3 2 0 0 87 5 1693
2018 First official language - French 47 40 9 2 2 0 0 87 4 847
2017 First official language - English 55 34 6 3 2 0 0 89 5 2035
2017 First official language - French 46 41 9 3 1 0 0 87 4 1105
2014 First official language - English 60 29 7 2 1 0 0 90 3 2001
2014 First official language - French 50 38 10 2 1 0 0 88 3 1062

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 39 13 12 5 0 0 71 17 1923
2020 First official language - French 31 39 16 11 3 0 0 70 14 1000
2019 First official language - English 26 37 14 15 7 0 0 64 22 1683
2019 First official language - French 26 37 18 13 6 0 0 62 19 879
2018 First official language - English 24 39 14 15 8 0 0 63 23 1703
2018 First official language - French 24 37 19 13 7 0 0 60 20 850
2017 First official language - English 26 42 10 14 8 1 0 68 22 2033
2017 First official language - French 23 37 18 14 7 0 0 61 20 1103
2014 First official language - English 17 41 11 18 13 0 0 58 31 2001
2014 First official language - French 16 37 19 19 9 0 1 53 28 1061

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 37 13 9 4 0 0 74 13 1929
2020 First official language - French 38 37 14 7 3 0 0 76 10 1007
2019 First official language - English 31 36 15 10 7 0 0 67 17 1691
2019 First official language - French 31 35 18 11 5 0 0 66 16 883
2018 First official language - English 31 37 15 11 6 0 0 68 18 1699
2018 First official language - French 28 38 15 11 7 0 0 67 18 848
2017 First official language - English 31 37 14 11 6 0 0 69 17 2030
2017 First official language - French 28 36 19 10 6 0 0 64 17 1105
2014 First official language - English 25 37 14 14 10 0 0 62 24 2001
2014 First official language - French 20 39 20 14 7 0 0 59 21 1062

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 42 10 9 4 0 0 77 13 1928
2020 First official language - French 34 44 11 8 3 0 0 78 11 1011
2019 First official language - English 30 42 12 11 5 0 0 72 16 1668
2019 First official language - French 30 40 17 9 4 0 0 70 13 875
2018 First official language - English 27 39 13 13 8 0 0 66 21 1708
2018 First official language - French 27 37 17 13 6 0 0 64 19 846
2017 First official language - English 30 39 12 13 7 0 0 69 19 2032
2017 First official language - French 27 38 18 11 6 0 0 65 17 1106
2014 First official language - English 25 39 13 14 9 0 0 64 23 1999
2014 First official language - French 22 40 20 13 5 0 0 62 18 1062

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 39 8 6 2 0 0 84 8 1932
2020 First official language - French 47 39 9 3 2 0 0 86 5 1010
2019 First official language - English 42 40 9 7 3 0 0 82 9 1691
2019 First official language - French 41 45 8 4 2 0 0 86 6 890
2018 First official language - English 38 41 11 7 3 0 0 79 10 1711
2018 First official language - French 39 43 12 6 1 0 0 81 7 849
2017 First official language - English 40 40 9 7 3 0 0 80 10 2027
2017 First official language - French 37 43 11 6 3 0 0 80 9 1106
2014 First official language - English 38 40 10 8 4 0 0 78 12 2000
2014 First official language - French 33 46 14 5 2 0 0 78 7 1059

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 32 22 15 10 0 0 53 25 1922
2020 First official language - French 27 32 19 12 10 0 0 59 22 1006
2019 First official language - English 26 32 22 12 9 0 0 58 20 1687
2019 First official language - French 29 32 20 11 9 0 0 60 20 881
2018 First official language - English 24 32 23 11 9 0 0 57 21 1714
2018 First official language - French 28 31 19 15 7 0 0 60 22 854
2017 First official language - English 25 36 21 10 7 0 1 62 17 2042
2017 First official language - French 28 37 17 12 6 0 1 65 17 1110
2014 First official language - English 23 34 24 10 8 0 0 58 18 2000
2014 First official language - French 26 38 19 11 6 0 0 64 17 1062

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 20 40 22 10 1 1 33 26 1926
2020 First official language - French 7 23 38 21 9 1 1 31 30 1012
2019 First official language - English 6 21 41 21 8 1 1 30 28 1697
2019 First official language - French 9 25 35 20 8 1 1 29 36 890
2018 First official language - English 7 20 43 21 9 1 1 30 27 1712
2018 First official language - French 9 27 36 19 7 1 2 26 37 852
2017 First official language - English 8 19 40 21 9 1 3 31 27 2031
2017 First official language - French 9 28 36 15 7 2 3 23 39 1102
2014 First official language - English 8 24 38 19 7 1 2 27 34 1997
2014 First official language - French 9 28 38 16 5 1 3 22 38 1060

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 3 8 22 40 23 2 2 65 12 1923
2020 First official language - French 3 10 26 36 20 3 2 59 14 1009
2019 First official language - English 6 11 27 34 17 2 2 54 18 1686
2019 First official language - French 5 16 27 29 15 5 3 48 23 881
2018 First official language - English 7 15 28 30 16 2 1 48 22 1707
2018 First official language - French 8 16 30 27 15 3 2 43 25 849
2017 First official language - English 6 13 27 29 18 3 3 50 21 2029
2017 First official language - French 8 18 29 22 14 4 4 40 29 1100
2014 First official language - English 9 17 31 26 12 1 3 40 28 1998
2014 First official language - French 7 19 32 21 12 4 4 36 29 1056

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 20 36 23 9 1 2 34 29 1924
2020 First official language - French 9 23 32 22 10 3 3 33 33 1010
2019 First official language - English 13 22 33 20 8 2 2 29 37 1688
2019 First official language - French 16 24 31 17 8 2 2 26 42 889
2018 First official language - English 14 22 35 16 9 1 1 26 37 1705
2018 First official language - French 14 26 31 16 9 2 2 26 42 853
2017 First official language - English 14 20 34 18 9 2 3 29 36 2033
2017 First official language - French 20 24 28 15 8 2 3 24 46 1101
2014 First official language - English 18 24 32 17 6 1 2 24 43 1998
2014 First official language - French 23 28 27 12 4 3 3 18 54 1060

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 20 37 24 9 0 1 34 29 1930
2020 First official language - French 11 22 35 22 9 0 1 31 33 1003
2019 First official language - English 8 20 38 24 9 1 1 34 28 1683
2019 First official language - French 10 22 40 20 8 0 1 28 32 887
2018 First official language - English 9 18 40 22 10 0 1 32 27 1699
2018 First official language - French 11 24 36 19 9 0 1 28 35 844
2017 First official language - English 7 20 37 24 10 0 2 34 27 2022
2017 First official language - French 11 24 36 18 8 1 3 27 36 1103
2014 First official language - English 9 19 40 23 8 0 2 31 28 1985
2014 First official language - French 12 25 38 17 5 1 2 23 38 1053

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 23 31 21 10 2 1 32 36 1930
2020 First official language - French 11 25 28 21 12 1 2 34 37 1009
2019 First official language - English 15 22 31 19 10 2 2 30 38 1691
2019 First official language - French 15 24 29 19 10 1 2 30 40 887
2018 First official language - English 19 27 28 15 9 1 1 24 47 1711
2018 First official language - French 18 26 26 18 9 1 2 27 45 850
2017 First official language - English 18 24 28 15 10 1 2 26 44 2028
2017 First official language - French 17 29 26 14 8 1 4 23 49 1098
2014 First official language - English 23 29 27 12 6 1 2 18 54 1996
2014 First official language - French 24 30 26 12 4 1 3 17 56 1058

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 12 28 33 18 2 2 53 17 1924
2020 First official language - French 5 16 29 26 17 4 2 46 23 1007
2019 First official language - English 10 17 31 25 13 2 2 40 28 1688
2019 First official language - French 11 23 28 22 11 3 2 35 36 888
2018 First official language - English 13 19 32 21 12 3 2 34 33 1699
2018 First official language - French 13 22 28 21 10 3 3 32 38 849
2017 First official language - English 10 17 28 25 14 3 4 41 29 2035
2017 First official language - French 10 22 29 19 12 3 5 34 35 1100
2014 First official language - English 10 15 31 25 13 2 4 41 26 1991
2014 First official language - French 9 16 33 25 10 3 4 37 27 1059

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 21 35 21 9 2 1 32 31 1925
2020 First official language - French 6 21 35 20 13 4 2 35 28 1009
2019 First official language - English 14 22 34 19 8 2 2 28 37 1687
2019 First official language - French 12 23 34 17 10 2 1 28 37 885
2018 First official language - English 16 23 34 16 7 2 1 24 40 1711
2018 First official language - French 12 24 34 17 7 4 2 25 39 854
2017 First official language - English 16 23 33 15 8 3 2 24 41 2032
2017 First official language - French 15 25 31 13 9 4 4 23 44 1101
2014 First official language - English 20 24 31 14 5 2 3 21 46 1995
2014 First official language - French 18 27 33 9 6 4 3 16 49 1058

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 24 43 19 6 0 0 25 32 1928
2020 First official language - French 5 22 40 22 10 0 1 32 27 1010
2019 First official language - English 11 23 39 17 8 0 1 26 35 1689
2019 First official language - French 10 21 35 22 10 1 1 34 31 889
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 26 19 10 5 11 4 61 17 1931
2020 First official language - French 25 29 18 9 3 11 5 65 14 1009
2019 First official language - English 25 29 16 12 8 7 3 61 21 1695
2019 First official language - French 21 29 20 10 7 8 5 58 20 891
2018 First official language - English 18 29 19 13 10 8 2 53 26 1708
2018 First official language - French 15 36 19 12 7 7 3 57 22 852
2017 First official language - English 24 27 15 13 10 7 4 57 25 2040
2017 First official language - French 19 30 20 12 8 7 5 55 22 1108
2014 First official language - English 29 27 15 12 9 5 3 61 22 2001
2014 First official language - French 22 31 17 12 7 7 4 60 21 1063

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 30 9 11 6 2 0 74 17 1930
2020 First official language - French 48 34 8 6 2 1 0 83 8 1011
2019 First official language - English 36 31 11 12 8 1 0 68 21 1693
2019 First official language - French 40 35 11 7 5 1 0 76 12 887
2018 First official language - English 33 30 10 14 10 2 0 64 25 1702
2018 First official language - French 36 37 11 10 5 1 0 74 15 851
2017 First official language - English 34 30 11 13 9 2 0 65 23 2040
2017 First official language - French 36 37 12 7 6 2 0 74 14 1109
2014 First official language - English 37 29 10 13 9 2 0 67 23 2001
2014 First official language - French 38 37 11 8 4 1 0 77 12 1062

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 34 6 6 1 0 0 87 7 1927
2020 First official language - French 53 36 7 3 1 0 0 89 4 1006
2019 First official language - English 45 36 7 9 3 0 0 81 12 1691
2019 First official language - French 43 39 8 6 3 0 0 82 9 889
2018 First official language - English 43 36 8 9 4 0 0 80 13 1705
2018 First official language - French 37 44 11 6 2 0 0 82 8 849
2017 First official language - English 44 36 6 9 3 0 0 81 13 2037
2017 First official language - French 37 46 8 5 3 0 0 83 8 1104
2014 First official language - English 43 38 7 9 3 0 0 81 12 2002
2014 First official language - French 36 47 11 4 2 0 0 83 6 1063

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 35 8 4 2 1 0 85 6 1921
2020 First official language - French 46 40 9 3 1 1 0 87 4 1000
2019 First official language - English 43 37 11 6 2 1 0 81 8 1693
2019 First official language - French 39 42 12 4 2 1 0 82 6 890
2018 First official language - English 41 41 10 6 2 0 0 82 8 1704
2018 First official language - French 34 46 11 5 2 1 0 81 8 850

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 25 10 6 4 8 4 77 11 1935
2020 First official language - French 46 26 9 5 3 7 4 81 9 1009
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 26 13 4 3 2 4 79 7 1931
2020 First official language - French 51 28 11 3 1 2 4 83 5 1010
2019 First official language - English 45 25 16 5 3 2 5 74 9 1696
2019 First official language - French 43 29 14 4 3 2 4 77 7 891

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 33 10 8 5 0 0 77 13 1931
2020 First official language - French 45 32 12 8 3 0 1 77 11 1011
2019 First official language - English 38 33 12 8 7 1 1 72 15 1698
2019 First official language - French 39 34 12 9 5 1 0 74 13 890
2018 First official language - English 35 35 12 11 6 1 0 70 17 1711
2018 First official language - French 32 37 14 10 6 0 0 70 16 850
2017 First official language - English 38 35 11 9 6 1 0 74 16 2036
2017 First official language - French 30 41 14 9 6 0 0 72 15 1110
2014 First official language - English 37 35 11 10 6 0 0 73 16 2001
2014 First official language - French 32 40 14 9 5 0 0 72 14 1064

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 24 11 6 5 2 1 78 11 1929
2020 First official language - French 51 26 12 5 4 2 1 79 9 1010

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 29 10 6 5 1 1 80 11 1933
2020 First official language - French 49 32 11 4 3 1 0 81 8 1011
2019 First official language - English 42 32 10 7 6 1 1 76 14 1685
2019 First official language - French 41 34 12 7 4 1 0 77 12 888
2018 First official language - English 41 31 11 10 5 1 1 73 15 1701
2018 First official language - French 38 36 12 8 5 0 1 75 13 850
2017 First official language - English 43 31 10 10 6 1 0 75 16 2040
2017 First official language - French 36 38 13 7 5 1 0 75 12 1108
2014 First official language - English 42 31 10 10 5 1 0 74 15 1998
2014 First official language - French 36 37 11 9 5 1 1 74 14 1063

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 38 62 1937
2020 First official language - French 40 60 1015

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 17 9 2 1 6 12 86 4 1934
2020 First official language - French 53 21 8 3 2 7 8 86 5 1012

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 24 8 6 4 0 1 82 10 1933
2020 First official language - French 55 29 8 5 3 0 0 85 8 1013
2019 First official language - English 49 30 9 7 4 1 0 80 12 1695
2019 First official language - French 47 30 12 7 4 1 0 77 11 889
2018 First official language - English 47 28 10 9 5 0 0 76 14 1710
2018 First official language - French 41 31 13 8 7 0 0 72 15 851
2017 First official language - English 51 27 10 7 5 0 0 79 12 2028
2017 First official language - French 44 30 13 7 6 0 0 74 13 1106
2014 First official language - English 50 27 10 9 5 1 0 77 14 1997
2014 First official language - French 42 34 12 7 5 0 0 76 12 1063
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 27 11 5 3 8 0 80 8 1934
2020 First official language - French 40 33 11 5 2 9 0 80 8 1015
2019 First official language - English 35 30 15 8 5 7 0 71 14 1693
2019 First official language - French 29 34 13 9 5 9 0 70 15 889
2018 First official language - English 32 29 16 8 6 9 0 67 15 1717
2018 First official language - French 25 34 17 9 5 10 0 67 15 855
2017 First official language - English 33 29 14 8 6 10 0 69 15 2037
2017 First official language - French 23 36 18 9 6 9 0 64 15 1109
2014 First official language - English 29 32 16 9 6 9 0 67 16 2001
2014 First official language - French 20 36 20 9 4 11 0 63 14 1061

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 32 12 9 5 2 0 74 14 1934
2020 First official language - French 36 35 15 9 4 2 0 72 13 1009
2019 First official language - English 29 33 16 12 8 3 0 64 20 1694
2019 First official language - French 25 31 20 13 8 2 0 58 22 884
2018 First official language - English 26 32 16 13 10 2 0 60 24 1714
2018 First official language - French 21 32 22 13 9 4 0 55 23 852
2017 First official language - English 27 32 14 14 10 3 0 61 25 2039
2017 First official language - French 19 31 23 13 10 3 0 52 25 1111
2014 First official language - English 21 32 17 17 12 2 0 54 30 2002
2014 First official language - French 15 34 24 15 9 3 0 50 25 1061

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 35 17 10 5 6 0 66 16 1929
2020 First official language - French 29 32 20 10 4 5 0 64 15 1012
2019 First official language - English 20 32 18 15 9 6 0 56 25 1687
2019 First official language - French 17 30 22 15 8 7 0 51 25 884
2018 First official language - English 17 30 19 17 10 7 0 50 29 1710
2018 First official language - French 14 29 24 16 9 8 0 47 27 852
2017 First official language - English 17 30 17 17 11 7 0 51 31 2035
2017 First official language - French 13 25 26 17 10 8 0 42 30 1109
2014 First official language - English 14 27 19 21 13 7 0 43 36 1999
2014 First official language - French 10 27 27 19 10 6 0 40 31 1058

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 37 14 13 6 2 0 66 19 1935
2020 First official language - French 31 39 15 10 3 2 0 71 14 1014
2019 First official language - English 18 33 18 18 11 3 0 52 29 1694
2019 First official language - French 18 33 20 18 9 3 0 52 27 891
2018 First official language - English 15 32 17 21 12 3 0 48 34 1715
2018 First official language - French 14 32 24 17 9 4 0 48 27 852
2017 First official language - English 17 29 16 20 13 4 0 48 35 2029
2017 First official language - French 14 30 23 18 11 4 0 46 30 1110
2014 First official language - English 13 28 17 22 16 3 0 42 40 2001
2014 First official language - French 11 29 23 21 12 4 0 41 34 1061

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 20 10 4 3 13 4 79 9 1935
2020 First official language - French 51 26 13 5 3 2 1 79 8 1011
2019 First official language - English 43 20 11 5 4 15 2 77 10 1697
2019 First official language - French 47 27 15 5 3 3 0 77 8 891
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 46 17 6 1 2 0 75 8 1933
2020 First official language - French 31 44 17 6 1 1 0 76 7 1013
2019 First official language - English 24 43 19 9 3 2 0 68 12 1697
2019 First official language - French 24 44 17 10 2 2 0 69 13 889
2018 First official language - English 22 42 19 12 4 1 0 65 16 1705
2018 First official language - French 20 44 21 10 3 1 0 65 13 851
2017 First official language - English 24 41 16 13 5 2 0 66 18 2034
2017 First official language - French 21 42 21 11 4 1 0 63 15 1105
2014 First official language - English 17 38 20 14 8 3 0 56 23 2002
2014 First official language - French 15 41 23 13 6 2 0 57 19 1060

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 38 20 16 4 3 0 58 21 1925
2020 First official language - French 21 42 19 11 3 4 0 65 15 1005
2019 First official language - English 12 33 24 20 7 3 0 47 29 1689
2019 First official language - French 13 32 27 17 6 5 0 47 25 885

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 35 11 8 4 3 1 76 12 1931
2020 First official language - French 31 38 14 10 3 3 1 71 14 1009
2019 First official language - English 36 35 12 9 5 3 1 73 14 1694
2019 First official language - French 26 41 14 11 5 3 1 69 16 887
2018 First official language - English 35 39 11 9 3 2 1 76 12 1705
2018 First official language - French 28 40 15 11 4 2 1 69 16 855
2017 First official language - English 41 35 9 7 4 3 1 79 11 2027
2017 First official language - French 29 39 13 10 5 4 1 71 15 1107
2014 First official language - English 44 32 9 8 4 3 1 79 12 2001
2014 First official language - French 31 42 11 7 3 3 1 77 11 1063

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 37 15 5 2 1 0 78 8 1928
2020 First official language - French 34 39 19 5 2 2 0 74 7 1010
2019 First official language - English 34 37 18 6 3 2 0 72 9 1686
2019 First official language - French 25 41 20 8 3 2 0 68 12 883
2018 First official language - English 32 39 19 6 3 1 0 71 9 1702
2018 First official language - French 25 44 21 6 2 1 0 70 9 850

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 21 17 13 13 14 3 48 31 1932
2020 First official language - French 17 21 19 12 12 14 4 47 30 1008
2019 First official language - English 16 19 18 16 17 12 2 40 38 1693
2019 First official language - French 13 17 22 15 17 12 3 36 38 888
2018 First official language - English 13 20 20 17 17 11 2 38 39 1704
2018 First official language - French 12 17 22 16 18 12 3 34 40 853
2017 First official language - English 15 17 16 16 18 14 3 39 42 2032
2017 First official language - French 11 16 21 15 18 13 5 33 41 1108
2014 First official language - English 13 17 17 17 20 14 2 36 43 1999
2014 First official language - French 8 20 19 18 19 12 4 34 43 1061

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 34 15 14 10 2 0 60 25 1932
2020 First official language - French 27 40 17 10 5 2 0 68 14 1009
2019 First official language - English 20 30 15 16 16 3 0 51 33 1694
2019 First official language - French 19 38 19 12 10 2 0 58 22 884
2018 First official language - English 18 30 15 19 16 2 0 48 36 1706
2018 First official language - French 18 36 21 15 8 2 0 55 23 848
2017 First official language - English 21 31 13 18 14 3 0 54 33 2033
2017 First official language - French 23 38 18 11 7 2 0 63 18 1103
2014 First official language - English 17 29 13 19 20 2 0 46 40 1999
2014 First official language - French 18 38 19 15 7 2 1 57 23 1060

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 28 13 17 18 2 2 50 36 1937
2020 First official language - French 21 28 16 16 13 3 2 52 31 1015
2019 First official language - English 18 25 13 18 23 2 1 44 42 1700
2019 First official language - French 17 28 15 17 20 2 2 46 38 888
2018 First official language - English 15 23 13 20 25 2 1 39 47 1708
2018 First official language - French 13 27 17 20 19 3 2 42 41 854
2017 First official language - English 15 22 11 20 28 3 1 38 50 2040
2017 First official language - French 15 22 15 17 26 3 2 39 46 1110
2014 First official language - English 9 17 9 21 40 2 1 27 64 2001
2014 First official language - French 9 18 15 23 30 4 2 28 56 1063

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 24 15 7 5 1 3 72 12 1938
2020 First official language - French 49 19 16 7 5 1 4 71 13 1014
2019 First official language - English 46 26 15 6 4 1 3 75 10 1695
2019 First official language - French 48 22 14 7 4 2 4 74 11 891

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 23 12 4 2 1 3 82 6 1927
2020 First official language - French 59 22 11 4 1 1 3 83 5 1012
2019 First official language - English 52 25 11 4 3 2 3 80 8 1692
2019 First official language - French 54 22 12 4 3 1 4 80 8 887

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 8 3 2 3 5 4 91 5 1934
2020 First official language - French 74 8 6 2 2 4 4 89 4 1008
2019 First official language - English 75 8 4 2 3 5 4 90 5 1682
2019 First official language - French 74 8 5 2 4 3 4 89 6 888

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 10 3 2 1 2 7 93 3 1936
2020 First official language - French 71 10 5 2 1 2 9 91 3 1008
2019 First official language - English 79 6 2 1 1 2 8 94 3 1686
2019 First official language - French 78 6 3 1 1 1 10 95 2 888

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 45 17 10 3 3 0 69 13 1935
2020 First official language - French 22 41 22 7 2 6 0 68 9 1010
2019 First official language - English 17 40 21 13 5 5 0 60 19 1689
2019 First official language - French 17 37 26 11 4 5 0 57 16 893
2018 First official language - English 17 34 24 14 7 4 0 53 22 1707
2018 First official language - French 14 35 27 12 6 6 0 52 19 855
2017 First official language - English 17 36 20 13 8 5 0 56 22 2036
2017 First official language - French 15 31 27 13 7 6 0 50 21 1107

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 43 13 9 4 2 0 74 13 1924
2020 First official language - French 34 39 15 7 2 3 0 75 9 1009
2019 First official language - English 27 41 16 10 4 2 0 69 15 1683
2019 First official language - French 27 42 16 9 3 3 0 71 12 890
2018 First official language - English 36 38 13 7 4 2 0 76 11 1710
2018 First official language - French 29 44 15 5 4 3 0 76 9 849
2017 First official language - English 35 38 13 8 4 3 0 75 12 2034
2017 First official language - French 28 44 16 6 3 3 0 74 10 1106
2014 First official language - English 38 36 13 8 3 2 0 75 11 2000
2014 First official language - French 31 42 16 5 3 4 0 76 8 1063

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 36 13 6 3 4 0 78 9 1935
2020 First official language - French 36 40 14 4 1 4 0 79 5 1006
2019 First official language - English 36 37 14 5 3 5 0 77 8 1680
2019 First official language - French 36 41 13 5 3 3 0 79 7 887
2018 First official language - English 40 34 14 4 4 4 0 78 8 1709
2018 First official language - French 34 42 15 3 3 4 0 78 6 848
2017 First official language - English 38 34 14 5 3 5 1 77 9 2037
2017 First official language - French 28 43 17 4 3 4 0 75 7 1108
2014 First official language - English 41 33 13 4 3 5 0 78 8 1998
2014 First official language - French 28 44 16 4 2 5 0 77 7 1063

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 35 14 5 2 5 1 77 8 1933
2020 First official language - French 35 38 15 4 1 6 0 78 5 1009

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 30 11 8 4 4 2 75 13 1930
2020 First official language - French 39 33 12 5 3 6 3 78 9 1008

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 32 8 6 2 0 0 84 8 1930
2020 First official language - French 52 35 8 3 2 0 0 87 5 1005
2019 First official language - English 44 36 10 6 4 0 0 80 10 1691
2019 First official language - French 42 40 10 6 3 0 0 82 9 891
2018 First official language - English 44 35 11 7 3 0 0 79 10 1711
2018 First official language - French 36 41 13 6 4 0 0 77 10 848
2017 First official language - English 44 35 10 7 4 0 0 79 11 2035
2017 First official language - French 33 45 11 6 4 0 0 78 10 1109
2014 First official language - English 41 36 10 8 4 0 0 77 13 1998
2014 First official language - French 35 43 13 6 3 0 0 78 9 1062

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 34 13 7 4 0 0 76 11 1929
2020 First official language - French 44 32 16 5 3 1 0 76 8 1004
2019 First official language - English 36 32 16 10 6 0 0 68 16 1694
2019 First official language - French 35 35 18 7 5 0 0 70 12 888
2018 First official language - English 33 32 18 11 7 0 0 65 18 1710
2018 First official language - French 28 37 20 7 6 1 0 66 14 849
2017 First official language - English 33 33 16 11 6 1 0 67 18 2037
2017 First official language - French 26 35 22 10 6 1 0 61 17 1108
2014 First official language - English 23 36 16 15 10 1 0 59 25 2000
2014 First official language - French 20 38 24 11 6 1 0 59 17 1062

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 36 11 8 4 0 0 77 12 1923
2020 First official language - French 42 35 14 5 2 0 0 78 8 1000
2019 First official language - English 35 35 13 11 6 0 0 70 17 1682
2019 First official language - French 33 37 18 8 4 0 0 70 12 881
2018 First official language - English 31 35 15 12 6 0 0 66 18 1706
2018 First official language - French 28 39 18 10 4 0 0 67 15 844
2017 First official language - English 33 35 13 12 6 0 0 68 19 2038
2017 First official language - French 26 39 18 12 6 0 0 65 17 1108
2014 First official language - English 22 37 15 15 10 0 0 60 25 1999
2014 First official language - French 20 39 23 11 5 1 0 60 17 1063

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 25 16 10 5 4 1 67 16 1932
2020 First official language - French 41 26 17 8 5 3 0 69 14 1011
2019 First official language - English 33 24 17 14 8 3 1 60 23 1694
2019 First official language - French 33 26 20 8 7 4 1 62 17 888
2018 First official language - English 30 25 19 14 8 3 1 57 23 1712
2018 First official language - French 28 28 20 11 8 4 1 59 20 849
2017 First official language - English 29 24 17 13 9 6 1 58 23 2036
2017 First official language - French 25 27 20 12 9 5 3 56 23 1108
2014 First official language - English 26 25 17 13 11 6 1 56 26 2001
2014 First official language - French 23 28 19 13 9 6 1 55 24 1063
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 19 43 38 1938
2020 First official language - French 19 46 34 1013
2019 First official language - English 21 38 41 1702
2019 First official language - French 24 42 34 894
2018 First official language - English 22 38 40 1715
2018 First official language - French 25 41 34 850
2017 First official language - English 22 39 39 2038
2017 First official language - French 27 38 34 1110
2014 First official language - English 21 39 40 2000
2014 First official language - French 25 41 34 1061

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 21 31 29 6 6 7 373
2020 First official language - French 17 42 29 5 2 6 203
2019 First official language - English 17 32 29 9 6 6 362
2019 First official language - French 13 33 35 5 6 9 221
2018 First official language - English 15 31 27 13 7 8 373
2018 First official language - French 13 34 35 9 3 6 216
2017 First official language - English 13 26 33 16 8 4 443
2017 First official language - French 18 25 39 6 5 7 304
2014 First official language - English 16 28 30 14 9999 12 429
2014 First official language - French 9 34 35 14 9999 9 277
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 1930
2020 First official language - French 9 91 1014
2019 First official language - English 12 88 1698
2019 First official language - French 13 87 893
2018 First official language - English 14 86 1712
2018 First official language - French 13 87 848

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 46 54 162
2020 First official language - French 51 49 84
2019 First official language - English 52 48 204
2019 First official language - French 57 43 116
2018 First official language - English 50 50 233
2018 First official language - French 52 48 113

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 62 38 162
2020 First official language - French 53 47 84
2019 First official language - English 57 43 204
2019 First official language - French 53 47 116
2018 First official language - English 62 38 233
2018 First official language - French 58 42 113

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 162
2020 First official language - French 6 94 84
2019 First official language - English 7 93 204
2019 First official language - French 10 90 116
2018 First official language - English 5 95 233
2018 First official language - French 4 96 113

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 162
2020 First official language - French 0 100 84
2019 First official language - English 0 100 204
2019 First official language - French 0 100 116
2018 First official language - English 0 100 233
2018 First official language - French 0 100 113

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 162
2020 First official language - French 16 84 84
2019 First official language - English 8 92 204
2019 First official language - French 13 87 116
2018 First official language - English 8 92 233
2018 First official language - French 10 90 113

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 162
2020 First official language - French 0 100 84

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 3 97 204
2019 First official language - French 4 96 116

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 43 57 162
2020 First official language - French 32 68 84
2019 First official language - English 51 49 204
2019 First official language - French 42 58 116
2018 First official language - English 49 51 232
2018 First official language - French 37 63 113

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 35 65 162
2020 First official language - French 48 52 84
2019 First official language - English 33 67 204
2019 First official language - French 37 63 116
2018 First official language - English 38 62 232
2018 First official language - French 38 62 113

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 49 51 162
2020 First official language - French 38 62 84
2019 First official language - English 49 51 204
2019 First official language - French 51 49 116
2018 First official language - English 44 56 232
2018 First official language - French 38 62 113

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 162
2020 First official language - French 43 57 84
2019 First official language - English 44 56 204
2019 First official language - French 36 64 116
2018 First official language - English 44 56 232
2018 First official language - French 37 63 113

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 33 67 162
2020 First official language - French 29 71 84
2019 First official language - English 33 67 204
2019 First official language - French 33 67 116
2018 First official language - English 32 68 232
2018 First official language - French 27 73 113

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 49 51 162
2020 First official language - French 56 44 84
2019 First official language - English 53 47 204
2019 First official language - French 59 41 116
2018 First official language - English 51 49 232
2018 First official language - French 54 46 113

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 37 63 162
2020 First official language - French 32 68 84
2019 First official language - English 38 62 204
2019 First official language - French 31 69 116
2018 First official language - English 34 66 232
2018 First official language - French 34 66 113

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 162
2020 First official language - French 7 93 84
2019 First official language - English 7 93 204
2019 First official language - French 4 96 116

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 162
2020 First official language - French 6 94 84
2019 First official language - English 8 92 204
2019 First official language - French 11 89 116
2018 First official language - English 10 90 232
2018 First official language - French 11 89 113

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 53 47 162
2020 First official language - French 41 59 84
2019 First official language - English 47 53 204
2019 First official language - French 48 52 116
2018 First official language - English 51 49 232
2018 First official language - French 46 54 113

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 18 82 162
2020 First official language - French 20 80 84
2019 First official language - English 29 71 204
2019 First official language - French 27 73 116
2018 First official language - English 28 72 232
2018 First official language - French 25 75 113

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 162
2020 First official language - French 14 86 84
2019 First official language - English 12 88 204
2019 First official language - French 14 86 116
2018 First official language - English 15 85 232
2018 First official language - French 16 84 113

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 52 48 162
2020 First official language - French 60 40 84
2019 First official language - English 52 48 203
2019 First official language - French 57 43 115
2018 First official language - English 53 47 233
2018 First official language - French 45 55 113

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 25 75 162
2020 First official language - French 20 80 84
2019 First official language - English 26 74 203
2019 First official language - French 29 71 115
2018 First official language - English 25 75 233
2018 First official language - French 25 75 113

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 203
2019 First official language - French 5 95 115
2018 First official language - English 4 96 233
2018 First official language - French 7 93 113

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 162
2020 First official language - French 8 92 84
2019 First official language - English 11 89 203
2019 First official language - French 8 92 115
2018 First official language - English 11 89 233
2018 First official language - French 14 86 113

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 162
2020 First official language - French 6 94 84
2019 First official language - English 9 91 203
2019 First official language - French 8 92 115
2018 First official language - English 5 95 233
2018 First official language - French 7 93 113

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 162
2020 First official language - French 10 90 84
2019 First official language - English 12 88 203
2019 First official language - French 14 86 115
2018 First official language - English 11 89 233
2018 First official language - French 12 88 113

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 162
2020 First official language - French 8 92 84
2019 First official language - English 16 84 203
2019 First official language - French 11 89 115
2018 First official language - English 9 91 233
2018 First official language - French 7 93 113

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 33 67 162
2020 First official language - French 23 77 84
2019 First official language - English 29 71 203
2019 First official language - French 29 71 115
2018 First official language - English 33 67 233
2018 First official language - French 34 66 113

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 12 88 228
2018 First official language - French 13 87 110

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 22 78 228
2018 First official language - French 16 84 110

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 10 90 228
2018 First official language - French 7 93 110

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 7 93 228
2018 First official language - French 10 90 110

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 10 90 228
2018 First official language - French 7 93 110

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 13 87 228
2018 First official language - French 9 91 110

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 11 89 228
2018 First official language - French 8 92 110

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 11 89 228
2018 First official language - French 16 84 110

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 32 68 228
2018 First official language - French 25 75 110

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 10 90 228
2018 First official language - French 18 82 110

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 53 47 228
2018 First official language - French 51 49 110

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 62 38 228
2018 First official language - French 48 52 110

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 14 86 228
2018 First official language - French 14 86 110

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 13 16 6 5 40 7 49 21 1928
2020 First official language - French 14 15 16 6 3 39 7 53 17 1012
2019 First official language - English 12 15 20 8 7 32 6 44 23 1694
2019 First official language - French 9 14 21 6 6 33 11 41 22 893
2018 First official language - English 11 13 23 8 8 31 6 38 25 1705
2018 First official language - French 10 15 23 6 7 34 6 41 22 850
2017 First official language - English 13 12 19 7 7 35 7 43 24 2041
2017 First official language - French 9 14 21 7 7 34 7 40 24 1112
2014 First official language - English 12 12 19 8 6 35 7 42 25 1998
2014 First official language - French 9 15 18 6 5 38 8 44 22 1063

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 29 17 6 4 13 1 68 12 1929
2020 First official language - French 28 33 17 5 3 14 1 72 9 1009
2019 First official language - English 29 29 19 7 4 11 1 65 13 1695
2019 First official language - French 24 30 21 7 5 11 2 63 13 892
2018 First official language - English 25 29 20 7 6 11 1 62 15 1713
2018 First official language - French 19 34 21 8 6 12 1 60 16 850
2017 First official language - English 26 25 19 8 5 16 1 62 15 2031
2017 First official language - French 18 32 20 8 6 14 1 60 17 1111
2014 First official language - English 24 25 20 7 5 18 1 61 15 1997
2014 First official language - French 16 31 20 6 4 21 2 61 13 1063
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 1931
2020 First official language - French 4 96 1008
2019 First official language - English 8 92 1699
2019 First official language - French 6 94 889
2018 First official language - English 7 93 1711
2018 First official language - French 9 91 853

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 29 71 128
2020 First official language - French 34 66 44
2019 First official language - English 33 67 127
2019 First official language - French 42 58 55
2018 First official language - English 34 66 111
2018 First official language - French 34 66 72

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 82 18 128
2020 First official language - French 85 15 44
2019 First official language - English 73 27 127
2019 First official language - French 76 24 55
2018 First official language - English 79 21 111
2018 First official language - French 82 18 72

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 128
2020 First official language - French 0 100 44

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 12 88 111
2018 First official language - French 7 93 72

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 128
2020 First official language - French 0 100 44

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 128
2020 First official language - French 11 89 44
2019 First official language - English 11 89 127
2019 First official language - French 10 90 55
2018 First official language - English 7 93 111
2018 First official language - French 9 91 72

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 38 62 128
2020 First official language - French 26 74 44
2019 First official language - English 25 75 127
2019 First official language - French 24 76 55
2018 First official language - English 25 75 111
2018 First official language - French 17 83 72

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 20 80 128
2020 First official language - French 22 78 44
2019 First official language - English 15 85 127
2019 First official language - French 18 82 55
2018 First official language - English 12 88 111
2018 First official language - French 18 82 72

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 15 85 128
2020 First official language - French 12 88 44
2019 First official language - English 13 87 127
2019 First official language - French 13 87 55
2018 First official language - English 8 92 111
2018 First official language - French 14 86 72

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 27 73 128
2020 First official language - French 14 86 44
2019 First official language - English 27 73 127
2019 First official language - French 29 71 55
2018 First official language - English 30 70 111
2018 First official language - French 30 70 72

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 30 70 128
2020 First official language - French 22 78 44
2019 First official language - English 34 66 127
2019 First official language - French 25 75 55
2018 First official language - English 33 67 111
2018 First official language - French 24 76 72

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 128
2020 First official language - French 0 100 44
2018 First official language - English 5 95 111
2018 First official language - French 0 100 72

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 23 77 128
2020 First official language - French 28 72 44
2019 First official language - English 22 78 127
2019 First official language - French 23 77 55
2018 First official language - English 19 81 111
2018 First official language - French 19 81 72

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 128
2020 First official language - French 0 100 44

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 128
2020 First official language - French 16 84 44
2019 First official language - English 23 77 127
2019 First official language - French 11 89 55
2018 First official language - English 16 84 111
2018 First official language - French 17 83 72

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 128
2020 First official language - French 0 100 44
2019 First official language - English 0 100 127
2019 First official language - French 0 100 55
2018 First official language - English 0 100 111
2018 First official language - French 0 100 72

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 128
2020 First official language - French 28 72 44
2019 First official language - English 9 91 127
2019 First official language - French 22 78 55
2018 First official language - English 15 85 111
2018 First official language - French 12 88 72

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 21 79 128
2020 First official language - French 34 66 44
2019 First official language - English 23 77 127
2019 First official language - French 25 75 54
2018 First official language - English 34 66 111
2018 First official language - French 26 74 72

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 128
2020 First official language - French 21 79 44
2019 First official language - English 13 87 127
2019 First official language - French 10 90 54
2018 First official language - English 10 90 111
2018 First official language - French 7 93 72

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 17 83 128
2020 First official language - French 15 85 44
2018 First official language - English 13 87 111
2018 First official language - French 10 90 72

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 128
2020 First official language - French 10 90 44
2019 First official language - English 8 92 127
2019 First official language - French 8 92 54
2018 First official language - English 5 95 111
2018 First official language - French 7 93 72

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 7 93 127
2019 First official language - French 12 88 54
2018 First official language - English 13 87 111
2018 First official language - French 7 93 72

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 62 38 128
2020 First official language - French 43 57 44
2019 First official language - English 56 44 127
2019 First official language - French 59 41 54
2018 First official language - English 50 50 111
2018 First official language - French 55 45 72

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 18 82 109
2018 First official language - French 13 87 70

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 8 92 109
2018 First official language - French 8 92 70

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 7 93 109
2018 First official language - French 11 89 70

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 8 92 109
2018 First official language - French 9 91 70

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 32 68 109
2018 First official language - French 26 74 70

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 6 94 109
2018 First official language - French 12 88 70

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 53 47 109
2018 First official language - French 42 58 70

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 73 27 109
2018 First official language - French 58 42 70

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 12 88 109
2018 First official language - French 13 87 70

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 12 17 4 3 43 6 53 13 1931
2020 First official language - French 15 17 16 3 2 41 6 60 10 1012
2019 First official language - English 14 13 22 4 4 36 6 48 14 1697
2019 First official language - French 12 13 20 4 3 40 9 49 13 889
2018 First official language - English 13 13 26 4 3 36 5 44 12 1710
2018 First official language - French 10 17 23 3 3 38 6 48 11 853
2017 First official language - English 14 11 21 4 3 41 7 47 13 2033
2017 First official language - French 11 16 19 3 3 40 7 52 11 1107
2014 First official language - English 12 11 20 4 3 43 7 47 13 1998
2014 First official language - French 8 15 18 4 2 46 7 49 13 1064

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 29 16 4 3 13 1 73 8 1928
2020 First official language - French 30 33 16 4 2 14 1 74 7 1011
2019 First official language - English 32 29 18 4 3 12 1 70 9 1695
2019 First official language - French 26 31 20 4 2 15 3 68 8 889
2018 First official language - English 29 30 19 5 3 13 1 68 9 1709
2018 First official language - French 21 34 22 4 3 15 1 65 9 853
2017 First official language - English 31 26 18 4 3 16 2 70 9 2026
2017 First official language - French 21 34 19 4 3 18 2 68 9 1109
2014 First official language - English 28 26 18 4 3 20 1 68 8 1997
2014 First official language - French 18 33 17 4 2 25 2 69 8 1063

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 0 7 20 21 39 11 2 8 69 49
2020 First official language - French 9 9 8 9 38 27 0 25 65 11
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 27 21 11 11 0 1 57 22 1935
2020 First official language - French 32 26 17 11 11 0 3 60 22 1009

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 30 24 11 9 0 0 55 20 1931
2020 First official language - French 27 25 22 14 11 0 1 53 25 1009
2019 First official language - English 15 28 23 14 20 0 0 43 34 1699
2019 First official language - French 17 25 25 15 17 0 2 42 32 889
2018 First official language - English 14 23 26 15 21 0 1 38 36 1714
2018 First official language - French 14 20 27 15 21 0 2 36 37 854
2017 First official language - English 14 25 23 15 21 0 1 40 37 2034
2017 First official language - French 14 21 23 15 23 1 3 36 39 1109

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 20 30 21 19 0 0 29 40 1934
2020 First official language - French 10 19 30 22 18 0 0 30 41 1014
2019 First official language - English 13 24 28 19 16 0 0 37 35 1696
2019 First official language - French 12 21 29 22 15 0 1 33 37 891
2018 First official language - English 9 22 30 22 17 0 0 31 40 1713
2018 First official language - French 10 18 31 24 16 0 1 28 41 853
2017 First official language - English 11 23 29 22 14 0 1 34 37 2032
2017 First official language - French 11 20 31 22 14 0 1 31 37 1112

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 29 27 15 12 0 1 45 27 1932
2020 First official language - French 14 26 26 18 15 0 1 40 34 1010
2019 First official language - English 19 29 27 13 10 0 1 49 24 1689
2019 First official language - French 15 25 29 20 10 0 1 41 30 886
2018 First official language - English 15 29 30 15 10 0 1 44 26 1710
2018 First official language - French 12 24 29 21 13 0 1 36 34 850
2017 First official language - English 17 31 26 16 9 0 1 49 25 2029
2017 First official language - French 13 23 29 20 13 1 1 36 34 1107

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 16 25 25 18 14 1 1 42 32 1933
2020 First official language - French 16 21 27 19 14 1 1 38 34 1008
2019 First official language - English 16 25 26 17 15 1 1 42 32 1684
2019 First official language - French 17 21 26 20 14 0 1 38 35 884
2018 First official language - English 12 22 25 21 19 1 1 35 40 1710
2018 First official language - French 13 23 26 22 15 1 2 36 37 854
2017 First official language - English 15 22 25 17 18 1 1 38 36 2034
2017 First official language - French 15 21 26 21 14 1 2 37 36 1106

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 24 21 14 14 0 2 50 29 1929
2020 First official language - French 25 23 22 15 14 0 2 49 29 1005
2019 First official language - English 33 25 19 10 10 0 3 60 20 1691
2019 First official language - French 28 27 19 13 8 0 5 58 23 883
2018 First official language - English 28 24 22 12 10 0 4 54 23 1709
2018 First official language - French 27 23 22 14 10 1 4 52 25 849
2017 First official language - English 29 26 19 12 9 1 4 57 22 2029
2017 First official language - French 25 23 23 12 10 0 8 52 24 1111

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 24 26 18 16 0 0 39 34 1924
2020 First official language - French 23 23 24 14 15 0 0 46 29 1010
2019 First official language - English 21 28 25 13 14 0 0 49 27 1696
2019 First official language - French 24 27 23 15 10 0 1 52 25 893
2018 First official language - English 17 28 26 16 13 0 1 45 29 1714
2018 First official language - French 22 24 24 17 12 0 1 46 29 855
2017 First official language - English 19 28 26 16 10 0 0 47 27 2032
2017 First official language - French 21 25 27 15 10 0 1 47 26 1107

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 22 19 13 13 0 8 52 28 1938
2020 First official language - French 26 21 21 13 12 0 6 50 27 1009

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 36 22 8 4 1 0 66 12 1931
2020 First official language - French 30 33 23 8 4 1 1 65 12 1011
2019 First official language - English 22 38 22 10 6 1 1 61 16 1693
2019 First official language - French 27 32 25 9 5 1 1 61 14 887
2018 First official language - English 20 35 26 11 6 0 1 56 18 1709
2018 First official language - French 24 31 24 12 7 0 1 56 19 851
2017 First official language - English 21 33 24 13 8 1 1 55 21 2035
2017 First official language - French 23 31 24 13 6 1 2 56 19 1106

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 37 23 10 5 0 1 62 15 1929
2020 First official language - French 25 35 24 11 4 1 0 61 15 1008
2019 First official language - English 21 37 26 11 5 1 1 58 16 1693
2019 First official language - French 24 31 25 12 5 1 1 57 18 886
2018 First official language - English 17 37 25 13 6 0 1 55 20 1706
2018 First official language - French 19 31 27 15 6 0 1 51 22 850
2017 First official language - English 20 34 25 13 6 1 1 55 19 2033
2017 First official language - French 19 29 25 16 6 1 1 50 24 1106

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 36 19 8 4 0 1 70 11 1930
2020 First official language - French 33 33 20 9 3 0 1 68 11 1007
2019 First official language - English 28 39 19 9 5 1 1 68 13 1691
2019 First official language - French 33 30 21 11 5 0 1 63 15 884
2018 First official language - English 26 36 21 10 6 0 1 63 16 1706
2018 First official language - French 25 33 23 12 6 0 1 59 18 850
2017 First official language - English 27 36 20 10 6 1 1 64 16 2035
2017 First official language - French 25 33 23 11 5 1 2 59 17 1107

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 29 16 8 6 0 0 70 14 1920
2020 First official language - French 44 24 18 8 4 0 1 69 13 1001
2019 First official language - English 36 29 17 9 8 1 1 66 17 1688
2019 First official language - French 38 26 17 9 9 0 1 65 18 884

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 32 25 14 7 0 0 54 21 1934
2020 First official language - French 25 27 25 15 7 0 1 53 22 1012

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 32 27 13 7 0 0 52 21 1929
2020 First official language - French 23 30 25 14 7 0 1 53 21 1010
2019 First official language - English 30 31 24 9 5 0 1 61 15 1688
2019 First official language - French 28 32 24 11 4 0 1 60 16 881
2018 First official language - English 24 34 24 11 5 0 1 59 16 1702
2018 First official language - French 23 31 25 14 6 0 1 54 20 844
2017 First official language - English 26 32 22 12 6 1 1 59 18 2029
2017 First official language - French 25 27 24 14 6 1 2 54 21 1101

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 32 19 7 4 0 1 70 11 1933
2020 First official language - French 41 28 20 6 3 0 2 71 9 1001
2019 First official language - English 48 27 13 6 5 0 1 76 10 1683
2019 First official language - French 50 26 15 5 3 0 1 77 8 880
2018 First official language - English 47 27 14 7 4 0 1 75 11 1703
2018 First official language - French 47 25 14 7 4 0 3 74 11 848
2017 First official language - English 53 26 13 5 3 0 1 80 8 2035
2017 First official language - French 53 24 13 5 2 1 2 79 8 1110

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 17 37 27 13 7 0 0 54 20 1928
2020 First official language - French 22 32 28 12 6 0 0 54 18 1006

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 17 6 3 1 1 5 90 4 1926
2020 First official language - French 60 18 10 3 2 1 6 84 6 1002
2019 First official language - English 73 13 5 2 2 1 5 91 4 1685
2019 First official language - French 69 11 7 2 1 0 8 88 4 883
2018 First official language - English 72 14 5 2 2 1 5 90 4 1704
2018 First official language - French 66 15 7 2 2 1 7 88 4 848

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 79 9 4 2 2 1 3 91 5 1929
2020 First official language - French 75 10 5 2 2 1 5 90 4 1004
2019 First official language - English 72 12 6 3 4 1 3 87 7 1694
2019 First official language - French 70 10 8 4 5 0 4 83 9 886
2018 First official language - English 68 14 6 4 3 1 3 86 8 1697
2018 First official language - French 66 15 7 5 3 0 4 84 9 849
2017 First official language - English 72 13 6 4 3 1 2 87 7 2037
2017 First official language - French 64 14 8 4 5 1 5 83 9 1109

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 24 8 2 1 0 2 88 4 1923
2020 First official language - French 65 20 7 3 1 0 3 88 4 1004
2019 First official language - English 52 31 10 3 2 0 1 84 5 1690
2019 First official language - French 52 26 11 4 3 0 3 81 8 883
2018 First official language - English 51 29 13 4 2 0 1 81 7 1710
2018 First official language - French 52 25 14 5 2 0 2 79 7 844
2017 First official language - English 52 31 10 4 2 0 1 84 6 2033
2017 First official language - French 48 28 12 5 3 1 4 80 8 1109

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 19 7 4 4 1 1 85 8 1926
2020 First official language - French 67 16 7 4 3 0 3 87 7 1002
2019 First official language - English 57 22 11 5 4 0 1 80 9 1692
2019 First official language - French 61 18 8 6 4 0 3 81 11 883
2018 First official language - English 50 25 13 6 6 0 1 76 12 1698
2018 First official language - French 56 20 10 7 6 0 2 77 13 843
2017 First official language - English 57 21 11 5 4 0 1 79 9 2039
2017 First official language - French 56 18 9 7 5 0 4 78 12 1110

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 15 4 1 1 0 20 93 2 1927
2020 First official language - French 60 13 4 1 1 0 21 92 3 1003
2019 First official language - English 56 15 6 2 1 0 21 90 3 1685
2019 First official language - French 57 10 5 2 1 0 25 89 5 883
2018 First official language - English 50 18 7 2 1 0 22 88 3 1698
2018 First official language - French 51 12 7 3 1 1 26 86 5 836
2017 First official language - English 54 17 7 2 1 0 20 89 3 2036
2017 First official language - French 52 11 5 2 1 1 29 90 3 1108

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 24 8 2 1 0 2 89 3 1929
2020 First official language - French 67 19 7 2 1 0 4 90 3 1012
2019 First official language - English 61 22 9 2 1 0 4 87 4 1684
2019 First official language - French 65 16 9 2 2 0 6 86 4 881
2018 First official language - English 58 23 9 3 1 0 6 86 4 1701
2018 First official language - French 62 17 9 3 1 0 7 85 5 837
2017 First official language - English 60 21 10 2 1 1 6 86 3 2023
2017 First official language - French 63 16 8 2 1 1 9 88 4 1100

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 15 5 2 2 0 2 91 4 1932
2020 First official language - French 75 12 5 2 3 0 4 90 4 1012
2019 First official language - English 74 12 6 2 3 0 3 89 6 1692
2019 First official language - French 76 10 4 2 2 0 6 91 4 886
2018 First official language - English 72 13 5 2 3 0 3 89 6 1710
2018 First official language - French 73 11 4 2 3 0 7 90 5 839
2017 First official language - English 65 16 8 3 5 1 3 84 8 2041
2017 First official language - French 69 11 5 3 3 0 9 88 6 1110

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 32 16 5 3 0 1 75 8 1933
2020 First official language - French 46 28 16 5 3 0 2 76 8 1013
2019 First official language - English 50 29 14 4 2 0 2 80 5 1690
2019 First official language - French 51 27 13 4 2 0 3 80 7 883
2018 First official language - English 46 32 13 4 2 0 2 80 6 1704
2018 First official language - French 49 27 15 4 2 0 2 78 6 841
2017 First official language - English 48 31 14 3 2 0 2 81 5 2032
2017 First official language - French 49 28 12 4 2 0 4 80 7 1110

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 44 25 6 3 0 0 66 9 1939
2020 First official language - French 26 40 24 6 3 0 0 66 9 1010

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 26 42 18 7 0 0 34 25 1931
2020 First official language - French 8 25 41 19 7 0 0 33 26 1012
2019 First official language - English 10 29 38 16 6 0 0 39 22 1698
2019 First official language - French 9 25 40 20 5 0 0 35 25 890
2018 First official language - English 7 27 40 18 8 0 0 34 26 1714
2018 First official language - French 7 21 42 23 6 0 0 28 29 854
2017 First official language - English 6 26 42 19 7 0 0 32 26 2040
2017 First official language - French 7 21 42 20 9 1 0 29 29 1112

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 25 39 17 4 0 0 21 39 1930
2020 First official language - French 11 23 39 19 7 0 0 27 34 1011
2019 First official language - English 12 22 40 20 6 0 0 25 35 1685
2019 First official language - French 7 24 41 19 8 0 0 28 31 885
2018 First official language - English 12 25 40 17 6 0 0 24 36 1690
2018 First official language - French 7 27 39 20 6 0 0 27 34 846
2017 First official language - English 10 24 44 18 5 0 0 23 34 2033
2017 First official language - French 6 22 42 21 9 0 1 30 28 1106

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 41 8 4 1 1 0 86 6 1929
2020 First official language - French 43 40 12 3 1 1 0 84 4 1010
2019 First official language - English 35 44 10 7 3 1 0 79 10 1690
2019 First official language - French 31 42 17 6 3 2 0 74 9 887
2018 First official language - English 38 41 11 6 2 2 0 80 9 1714
2018 First official language - French 27 46 15 7 3 2 0 75 9 852
2017 First official language - English 38 42 9 6 3 2 0 81 10 2040
2017 First official language - French 28 42 17 7 4 3 0 72 10 1110

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 33 13 10 5 3 0 71 16 1928
2020 First official language - French 34 34 16 10 4 3 0 69 14 1005

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 28 10 15 10 2 0 65 25 1930
2020 First official language - French 38 30 12 12 6 1 1 69 19 1009

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 28 13 4 4 3 1 77 9 1922
2020 First official language - French 46 30 14 4 3 2 1 79 7 1004

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 34 17 11 5 2 0 66 17 1929
2020 First official language - French 34 36 15 9 4 1 0 71 13 1011
2019 First official language - English 22 36 15 15 10 1 0 59 26 1695
2019 First official language - French 20 37 21 12 9 1 0 58 20 891
2018 First official language - English 23 35 15 15 10 1 0 59 26 1718
2018 First official language - French 16 39 18 16 8 2 0 56 25 851
2017 First official language - English 21 36 15 15 10 2 0 58 26 2039
2017 First official language - French 14 41 19 16 8 2 0 56 24 1111

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 43 7 7 1 0 0 84 9 1937
2020 First official language - French 38 46 10 5 1 0 0 83 6 1012

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 41 9 6 1 1 0 84 7 1932
2020 First official language - French 41 43 11 4 1 0 0 84 5 1010

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 39 16 7 2 1 1 75 9 1922
2020 First official language - French 33 41 16 7 1 0 1 75 8 1005

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 34 10 3 1 1 2 85 5 1933
2020 First official language - French 46 39 10 3 1 1 1 86 3 1009

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 70 14 4 1 0 9 2 95 1 1930
2020 First official language - French 71 23 3 1 0 1 0 95 1 1008

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 36 8 4 1 2 0 87 5 1928
2020 First official language - French 48 38 8 3 0 2 0 88 4 1011

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 30 7 8 5 1 0 80 12 1929
2020 First official language - French 47 31 10 7 4 1 0 79 11 1008

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 29 6 5 2 1 1 87 7 1934
2020 First official language - French 51 31 11 4 2 1 1 83 6 1010

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 55 9 9 3 1 1 78 12 327
2020 First official language - French 20 50 16 11 3 0 1 70 14 207
2019 First official language - English 22 54 11 9 3 1 1 77 12 276
2019 First official language - French 17 44 17 13 6 1 3 63 19 195

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 98 2 326
2020 First official language - French 97 3 206

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 43 12 12 2 0 0 75 14 320
2020 First official language - French 28 44 14 12 2 0 0 72 14 200
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 1926
2020 First official language - French 8 92 1012

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 1929
2020 First official language - French 13 87 1010
2019 First official language - English 17 83 1700
2019 First official language - French 15 85 888
2017 First official language - English 19 81 2036
2017 First official language - French 14 86 1108
2014 First official language - English 16 84 1997
2014 First official language - French 14 86 1061

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 53 47 237
2020 First official language - French 45 55 128

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 79 21 236
2020 First official language - French 85 15 128
2019 First official language - English 84 16 284
2019 First official language - French 84 16 129
2017 First official language - English 85 15 384
2017 First official language - French 86 14 159
2014 First official language - English 85 15 319
2014 First official language - French 79 21 146

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 39 5 10 3 0 0 82 13 186
2020 First official language - French 45 37 9 7 2 1 0 83 8 110
2019 First official language - English 49 29 6 13 1 1 0 80 15 235
2019 First official language - French 37 41 8 11 3 0 0 78 14 107
2017 First official language - English 53 32 4 8 2 1 0 86 10 325
2017 First official language - French 48 34 10 4 3 1 0 83 7 136
2014 First official language - English 54 28 7 7 4 1 0 83 10 269
2014 First official language - French 42 41 10 4 1 0 2 84 5 114

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 32 8 6 2 3 3 83 9 1931
2020 First official language - French 43 34 9 5 2 3 3 83 7 1007
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 38 22 0 48 52 1934
2020 First official language - French 37 47 16 1 56 44 1014

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 34 66 779
2020 First official language - French 27 73 370

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 16 14 22 37 1 3 24 61 776
2020 First official language - French 6 16 17 21 33 1 7 24 58 370

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 3 12 11 22 50 1 2 15 74 777
2020 First official language - French 4 12 14 23 45 0 2 16 69 370

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 19 12 8 6 2 12 70 16 1931
2020 First official language - French 35 19 14 9 8 2 13 63 20 1015
2019 First official language - English 37 18 14 10 11 1 9 61 23 1684
2019 First official language - French 35 18 15 11 11 1 9 58 25 886
2018 First official language - English 37 17 15 8 11 2 10 61 22 1711
2018 First official language - French 34 14 16 13 12 1 11 54 28 853
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