2020 Public Service Employee Survey Results for Department of Justice by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 51 4 13 1 0 0 81 15 674
2020 3 to 10 years in current department or agency 31 48 4 15 2 0 0 79 17 796
2020 11 to 20 years in current department or agency 27 50 4 16 3 0 0 77 19 987
2020 More than 20 years in current department or agency 24 55 5 14 2 0 0 79 17 352

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 79 15 2 2 1 0 0 95 3 672
2020 3 to 10 years in current department or agency 79 16 2 2 1 1 0 96 3 793
2020 11 to 20 years in current department or agency 72 20 3 2 1 1 1 94 3 982
2020 More than 20 years in current department or agency 67 25 4 3 1 1 1 93 3 351
2017 Less than 3 years in current department or agency 76 19 2 2 1 0 1 95 3 642
2017 3 to 10 years in current department or agency 71 20 5 2 1 1 0 92 4 1080
2017 11 to 20 years in current department or agency 65 24 4 4 1 0 1 90 6 1025
2017 More than 20 years in current department or agency 62 29 3 3 2 1 1 92 5 337
2014 Less than 3 years in current department or agency 74 19 2 2 2 0 0 93 5 335
2014 3 to 10 years in current department or agency 67 24 4 3 1 0 1 92 5 1416
2014 11 to 20 years in current department or agency 63 25 5 4 2 0 1 89 6 976
2014 More than 20 years in current department or agency 67 23 4 4 1 1 0 91 5 299

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 44 8 12 4 0 1 76 16 672
2020 3 to 10 years in current department or agency 32 41 10 12 4 0 0 74 16 796
2020 11 to 20 years in current department or agency 29 42 8 18 3 0 0 71 21 984
2020 More than 20 years in current department or agency 27 43 11 14 4 0 0 71 18 350
2019 Less than 3 years in current department or agency 44 38 7 7 4 0 0 82 11 531
2019 3 to 10 years in current department or agency 40 40 5 11 3 0 0 80 14 730
2019 11 to 20 years in current department or agency 39 37 7 10 7 0 0 77 17 824
2019 More than 20 years in current department or agency 47 35 5 8 4 0 0 82 12 292
2017 Less than 3 years in current department or agency 48 33 6 9 3 0 0 82 12 642
2017 3 to 10 years in current department or agency 38 37 7 11 7 0 0 76 17 1080
2017 11 to 20 years in current department or agency 42 37 6 10 4 0 0 79 15 1030
2017 More than 20 years in current department or agency 43 40 5 8 3 0 0 83 12 340
2014 Less than 3 years in current department or agency 45 35 7 8 5 0 0 80 12 335
2014 3 to 10 years in current department or agency 39 35 8 10 7 0 0 75 17 1418
2014 11 to 20 years in current department or agency 43 35 6 10 6 0 0 78 16 973
2014 More than 20 years in current department or agency 46 38 5 7 3 0 0 85 10 300

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 37 10 8 2 0 0 80 10 672
2020 3 to 10 years in current department or agency 40 40 10 8 2 0 0 80 10 788
2020 11 to 20 years in current department or agency 39 42 9 8 2 0 0 81 10 975
2020 More than 20 years in current department or agency 38 47 9 5 2 0 1 85 6 349
2019 Less than 3 years in current department or agency 35 37 13 11 3 0 1 73 14 529
2019 3 to 10 years in current department or agency 28 48 9 12 4 0 0 76 15 725
2019 11 to 20 years in current department or agency 29 46 11 11 3 0 0 75 14 819
2019 More than 20 years in current department or agency 38 44 7 8 3 0 0 82 11 290
2018 Less than 3 years in current department or agency 32 47 7 9 4 0 1 80 13 579
2018 3 to 10 years in current department or agency 30 44 8 13 4 0 0 75 18 811
2018 11 to 20 years in current department or agency 22 52 10 12 4 0 0 74 17 868
2018 More than 20 years in current department or agency 36 47 10 6 2 0 0 83 8 258
2017 Less than 3 years in current department or agency 35 40 10 12 3 0 0 76 15 643
2017 3 to 10 years in current department or agency 30 42 11 12 4 0 0 72 17 1081
2017 11 to 20 years in current department or agency 26 46 10 13 5 0 0 72 18 1029
2017 More than 20 years in current department or agency 34 45 10 8 3 0 0 78 12 340
2014 Less than 3 years in current department or agency 37 35 10 10 6 0 1 73 16 334
2014 3 to 10 years in current department or agency 25 41 13 15 6 0 0 66 21 1418
2014 11 to 20 years in current department or agency 24 46 10 12 7 0 0 70 19 976
2014 More than 20 years in current department or agency 34 40 9 12 5 0 0 74 17 299

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 36 8 7 2 0 0 83 9 668
2020 3 to 10 years in current department or agency 44 36 9 9 2 0 0 80 11 791
2020 11 to 20 years in current department or agency 40 37 9 12 2 0 0 77 14 971
2020 More than 20 years in current department or agency 37 39 12 9 2 0 0 76 11 346
2019 Less than 3 years in current department or agency 45 36 9 7 2 0 0 82 9 524
2019 3 to 10 years in current department or agency 41 39 9 7 3 0 0 80 11 718
2019 11 to 20 years in current department or agency 35 43 9 7 4 1 0 79 11 820
2019 More than 20 years in current department or agency 41 40 11 4 3 0 1 82 7 288
2017 Less than 3 years in current department or agency 53 36 4 5 1 1 0 90 6 641
2017 3 to 10 years in current department or agency 46 36 9 6 2 0 0 83 9 1075
2017 11 to 20 years in current department or agency 40 42 8 7 2 0 0 83 9 1027
2017 More than 20 years in current department or agency 45 37 9 6 2 1 0 82 9 337
2014 Less than 3 years in current department or agency 48 33 9 6 3 1 1 82 9 335
2014 3 to 10 years in current department or agency 38 38 13 7 3 0 0 77 10 1418
2014 11 to 20 years in current department or agency 36 41 10 10 3 0 0 78 12 975
2014 More than 20 years in current department or agency 42 39 9 8 1 0 1 82 9 300

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 34 10 10 3 0 0 76 14 669
2020 3 to 10 years in current department or agency 39 35 11 11 5 0 0 74 16 796
2020 11 to 20 years in current department or agency 32 36 11 13 8 0 0 68 21 980
2020 More than 20 years in current department or agency 33 36 13 13 5 0 1 69 18 349
2019 Less than 3 years in current department or agency 43 33 10 7 6 0 0 76 13 530
2019 3 to 10 years in current department or agency 36 36 10 11 6 0 0 72 17 728
2019 11 to 20 years in current department or agency 30 37 10 14 8 0 0 67 22 823
2019 More than 20 years in current department or agency 39 37 8 11 5 0 0 76 17 291
2018 Less than 3 years in current department or agency 47 33 10 6 3 0 0 81 9 578
2018 3 to 10 years in current department or agency 38 38 9 11 5 0 0 76 15 809
2018 11 to 20 years in current department or agency 31 37 10 13 8 0 0 68 22 865
2018 More than 20 years in current department or agency 36 41 10 8 5 0 1 77 12 256
2017 Less than 3 years in current department or agency 51 29 9 7 3 0 0 81 10 643
2017 3 to 10 years in current department or agency 37 36 9 11 6 0 0 74 17 1077
2017 11 to 20 years in current department or agency 32 36 10 12 9 0 0 68 21 1027
2017 More than 20 years in current department or agency 35 35 11 8 9 0 0 71 17 339
2014 Less than 3 years in current department or agency 44 33 7 7 5 1 2 80 13 335
2014 3 to 10 years in current department or agency 34 37 12 11 6 0 0 71 17 1418
2014 11 to 20 years in current department or agency 29 37 11 13 9 1 0 66 22 976
2014 More than 20 years in current department or agency 31 38 11 12 8 0 0 69 20 299

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 41 8 6 2 0 0 84 8 673
2020 3 to 10 years in current department or agency 41 39 10 7 3 0 0 80 10 797
2020 11 to 20 years in current department or agency 38 44 10 6 3 0 0 81 9 985
2020 More than 20 years in current department or agency 38 41 11 9 1 0 0 79 10 351
2019 Less than 3 years in current department or agency 39 39 13 6 4 0 0 78 9 531
2019 3 to 10 years in current department or agency 34 45 10 6 4 0 0 80 10 731
2019 11 to 20 years in current department or agency 33 44 10 9 4 0 0 77 13 823
2019 More than 20 years in current department or agency 40 44 5 5 5 0 0 85 9 288
2018 Less than 3 years in current department or agency 37 46 12 4 2 0 0 82 6 571
2018 3 to 10 years in current department or agency 34 46 10 7 4 0 0 79 11 798
2018 11 to 20 years in current department or agency 31 45 11 9 5 0 0 76 14 862
2018 More than 20 years in current department or agency 37 46 8 6 3 0 0 83 9 256
2017 Less than 3 years in current department or agency 41 42 8 5 3 0 0 83 8 642
2017 3 to 10 years in current department or agency 32 46 11 7 4 0 0 78 11 1078
2017 11 to 20 years in current department or agency 30 46 10 9 4 0 0 77 13 1026
2017 More than 20 years in current department or agency 39 42 7 8 3 0 0 82 12 340
2014 Less than 3 years in current department or agency 36 47 9 4 4 0 0 83 8 335
2014 3 to 10 years in current department or agency 27 47 12 10 5 0 0 74 14 1417
2014 11 to 20 years in current department or agency 26 50 11 10 4 0 0 75 14 975
2014 More than 20 years in current department or agency 37 45 8 7 3 0 0 82 10 299

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 37 9 8 3 0 0 80 11 672
2020 3 to 10 years in current department or agency 34 38 13 11 4 0 0 72 15 794
2020 11 to 20 years in current department or agency 27 41 11 13 8 0 0 68 20 984
2020 More than 20 years in current department or agency 27 41 13 12 7 0 0 69 19 349
2019 Less than 3 years in current department or agency 32 40 11 10 5 1 0 73 15 533
2019 3 to 10 years in current department or agency 27 38 12 13 9 0 0 65 23 728
2019 11 to 20 years in current department or agency 21 39 12 15 13 0 0 60 28 820
2019 More than 20 years in current department or agency 25 39 11 14 11 0 0 64 25 292
2018 Less than 3 years in current department or agency 36 37 14 10 3 0 0 73 12 577
2018 3 to 10 years in current department or agency 25 33 14 17 11 0 0 58 28 809
2018 11 to 20 years in current department or agency 19 33 15 17 16 0 0 53 33 867
2018 More than 20 years in current department or agency 25 37 12 18 8 0 0 62 26 258
2017 Less than 3 years in current department or agency 39 38 10 8 3 1 0 78 12 641
2017 3 to 10 years in current department or agency 22 39 14 14 11 0 0 61 25 1077
2017 11 to 20 years in current department or agency 19 34 13 18 16 0 0 53 33 1026
2017 More than 20 years in current department or agency 21 37 14 16 12 0 0 58 28 340
2014 Less than 3 years in current department or agency 31 42 12 10 5 0 0 74 14 335
2014 3 to 10 years in current department or agency 19 37 17 16 12 0 0 55 28 1415
2014 11 to 20 years in current department or agency 18 35 15 19 13 0 0 53 32 975
2014 More than 20 years in current department or agency 23 37 11 16 13 0 0 61 28 299

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 44 8 8 2 0 0 83 9 672
2020 3 to 10 years in current department or agency 36 45 10 8 1 0 0 81 9 789
2020 11 to 20 years in current department or agency 35 41 13 8 3 0 0 76 11 982
2020 More than 20 years in current department or agency 34 44 11 8 3 0 0 78 11 349
2019 Less than 3 years in current department or agency 35 43 10 9 3 0 0 77 13 528
2019 3 to 10 years in current department or agency 29 45 13 9 4 0 0 74 13 726
2019 11 to 20 years in current department or agency 27 44 13 13 4 0 0 71 17 818
2019 More than 20 years in current department or agency 32 43 12 10 4 0 0 75 13 291
2018 Less than 3 years in current department or agency 38 40 12 8 2 0 0 78 10 578
2018 3 to 10 years in current department or agency 30 45 13 10 2 0 0 75 12 811
2018 11 to 20 years in current department or agency 25 44 16 10 5 0 0 69 15 867
2018 More than 20 years in current department or agency 31 45 10 9 5 0 0 76 14 258
2017 Less than 3 years in current department or agency 38 42 9 8 3 0 0 80 11 642
2017 3 to 10 years in current department or agency 27 47 12 10 4 0 0 74 14 1078
2017 11 to 20 years in current department or agency 25 45 15 11 4 0 0 70 15 1027
2017 More than 20 years in current department or agency 28 47 12 9 4 0 0 75 13 340

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 37 6 4 1 0 0 89 5 668
2020 3 to 10 years in current department or agency 50 37 8 4 1 0 0 87 5 791
2020 11 to 20 years in current department or agency 46 41 8 3 2 0 0 87 5 977
2020 More than 20 years in current department or agency 44 40 9 6 1 0 0 85 6 349
2019 Less than 3 years in current department or agency 43 44 8 4 1 0 0 87 5 532
2019 3 to 10 years in current department or agency 39 42 11 5 2 0 0 81 7 725
2019 11 to 20 years in current department or agency 35 42 12 8 3 0 0 77 10 820
2019 More than 20 years in current department or agency 42 36 13 5 4 0 0 78 9 290
2018 Less than 3 years in current department or agency 46 43 6 4 1 0 0 90 4 578
2018 3 to 10 years in current department or agency 42 42 9 6 1 0 0 84 8 809
2018 11 to 20 years in current department or agency 34 43 12 8 3 0 0 77 11 868
2018 More than 20 years in current department or agency 41 40 12 4 3 0 0 81 7 258
2017 Less than 3 years in current department or agency 47 40 7 4 2 1 0 87 6 640
2017 3 to 10 years in current department or agency 37 43 11 6 3 1 0 80 9 1079
2017 11 to 20 years in current department or agency 32 41 13 8 5 1 0 74 13 1025
2017 More than 20 years in current department or agency 38 38 13 6 4 1 0 77 11 339
2014 Less than 3 years in current department or agency 48 37 7 5 2 1 0 86 7 334
2014 3 to 10 years in current department or agency 29 44 15 8 3 1 0 73 12 1417
2014 11 to 20 years in current department or agency 31 40 16 8 4 1 0 71 12 974
2014 More than 20 years in current department or agency 36 39 11 9 4 0 0 76 13 300

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 36 10 7 2 0 0 81 9 670
2020 3 to 10 years in current department or agency 38 37 13 10 3 0 0 74 13 787
2020 11 to 20 years in current department or agency 34 38 12 10 7 0 0 71 17 983
2020 More than 20 years in current department or agency 33 40 12 8 6 0 0 73 14 349
2019 Less than 3 years in current department or agency 35 40 11 8 6 0 0 75 14 532
2019 3 to 10 years in current department or agency 31 37 12 11 8 0 0 68 20 728
2019 11 to 20 years in current department or agency 26 35 14 14 10 0 0 61 25 815
2019 More than 20 years in current department or agency 28 43 7 10 11 0 0 71 22 291
2018 Less than 3 years in current department or agency 40 41 10 6 3 0 0 81 9 576
2018 3 to 10 years in current department or agency 27 40 11 13 8 0 0 68 21 807
2018 11 to 20 years in current department or agency 23 34 16 15 13 0 0 56 28 868
2018 More than 20 years in current department or agency 29 40 12 10 9 0 0 69 19 258
2017 Less than 3 years in current department or agency 40 41 10 6 3 0 0 81 9 642
2017 3 to 10 years in current department or agency 26 39 12 13 11 0 0 64 24 1075
2017 11 to 20 years in current department or agency 20 37 14 15 13 0 0 57 29 1025
2017 More than 20 years in current department or agency 27 38 13 11 11 0 0 65 22 339

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 33 8 3 1 0 0 88 4 672
2020 3 to 10 years in current department or agency 54 34 10 3 1 0 0 87 3 790
2020 11 to 20 years in current department or agency 56 35 6 2 1 0 0 91 3 974
2020 More than 20 years in current department or agency 58 31 7 3 1 0 0 89 3 349
2019 Less than 3 years in current department or agency 50 34 12 3 1 0 0 84 4 532
2019 3 to 10 years in current department or agency 48 36 10 3 2 0 0 85 5 724
2019 11 to 20 years in current department or agency 50 38 7 3 2 0 0 88 4 814
2019 More than 20 years in current department or agency 58 34 5 1 2 0 0 92 3 289
2018 Less than 3 years in current department or agency 51 36 10 2 1 0 0 87 3 572
2018 3 to 10 years in current department or agency 48 39 8 3 2 0 0 87 5 801
2018 11 to 20 years in current department or agency 48 39 8 4 2 0 0 87 5 861
2018 More than 20 years in current department or agency 53 37 6 2 2 0 0 90 4 254
2017 Less than 3 years in current department or agency 54 34 7 3 2 0 0 88 5 640
2017 3 to 10 years in current department or agency 51 36 7 3 1 0 0 88 5 1075
2017 11 to 20 years in current department or agency 49 39 8 3 1 0 0 88 4 1026
2017 More than 20 years in current department or agency 59 30 6 4 1 0 0 89 5 337
2014 Less than 3 years in current department or agency 61 29 6 2 2 0 0 90 4 335
2014 3 to 10 years in current department or agency 55 35 8 2 1 0 0 89 3 1419
2014 11 to 20 years in current department or agency 57 31 8 3 1 0 0 88 4 975
2014 More than 20 years in current department or agency 61 30 6 1 1 0 0 92 2 300

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 39 11 11 3 0 0 76 14 669
2020 3 to 10 years in current department or agency 30 38 16 11 5 0 0 67 16 791
2020 11 to 20 years in current department or agency 27 41 13 13 5 0 0 69 18 974
2020 More than 20 years in current department or agency 29 43 14 9 5 0 0 72 14 349
2019 Less than 3 years in current department or agency 32 36 16 12 4 0 0 69 16 533
2019 3 to 10 years in current department or agency 24 39 15 14 7 0 0 63 22 725
2019 11 to 20 years in current department or agency 22 37 15 16 10 0 0 59 26 812
2019 More than 20 years in current department or agency 25 40 11 15 9 0 0 65 24 291
2018 Less than 3 years in current department or agency 31 39 15 10 3 0 0 71 13 574
2018 3 to 10 years in current department or agency 22 38 18 16 6 0 0 60 22 806
2018 11 to 20 years in current department or agency 21 38 15 14 12 0 0 59 27 863
2018 More than 20 years in current department or agency 24 40 12 14 10 0 0 64 24 257
2017 Less than 3 years in current department or agency 34 39 13 9 3 1 0 74 13 639
2017 3 to 10 years in current department or agency 24 40 14 14 8 0 0 64 22 1075
2017 11 to 20 years in current department or agency 20 41 13 16 10 0 0 61 26 1022
2017 More than 20 years in current department or agency 27 40 10 13 10 0 0 66 23 338
2014 Less than 3 years in current department or agency 28 41 13 10 6 0 1 70 16 335
2014 3 to 10 years in current department or agency 15 39 15 20 11 0 0 54 31 1417
2014 11 to 20 years in current department or agency 14 39 13 19 14 0 0 53 33 976
2014 More than 20 years in current department or agency 19 44 10 15 13 0 0 62 28 300

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 35 12 8 2 0 0 79 9 671
2020 3 to 10 years in current department or agency 37 36 15 8 3 0 0 74 12 791
2020 11 to 20 years in current department or agency 33 39 14 9 4 0 0 72 13 982
2020 More than 20 years in current department or agency 36 40 13 8 4 0 0 75 12 351
2019 Less than 3 years in current department or agency 37 35 15 9 3 0 0 72 13 531
2019 3 to 10 years in current department or agency 30 37 16 10 6 0 0 67 17 728
2019 11 to 20 years in current department or agency 26 37 16 12 9 0 0 64 20 820
2019 More than 20 years in current department or agency 33 34 15 10 7 0 1 68 17 291
2018 Less than 3 years in current department or agency 39 37 13 7 3 0 0 77 10 575
2018 3 to 10 years in current department or agency 29 36 15 13 6 0 0 66 20 802
2018 11 to 20 years in current department or agency 25 39 15 12 9 0 0 64 22 862
2018 More than 20 years in current department or agency 30 37 16 9 7 0 0 68 16 257
2017 Less than 3 years in current department or agency 41 35 12 7 3 0 0 77 10 639
2017 3 to 10 years in current department or agency 30 36 16 12 6 0 0 66 18 1073
2017 11 to 20 years in current department or agency 25 37 18 13 7 0 0 61 20 1025
2017 More than 20 years in current department or agency 27 40 16 9 7 0 0 68 16 336
2014 Less than 3 years in current department or agency 37 37 13 7 5 0 0 75 12 335
2014 3 to 10 years in current department or agency 22 38 16 15 7 0 0 61 22 1418
2014 11 to 20 years in current department or agency 20 36 17 15 12 0 0 56 27 975
2014 More than 20 years in current department or agency 25 38 16 12 10 0 0 62 21 300

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 43 7 7 3 0 0 83 9 671
2020 3 to 10 years in current department or agency 34 42 13 8 3 0 0 76 11 795
2020 11 to 20 years in current department or agency 31 42 11 11 4 0 0 73 15 984
2020 More than 20 years in current department or agency 29 50 8 7 5 0 0 79 12 349
2019 Less than 3 years in current department or agency 36 42 12 6 4 0 1 79 9 528
2019 3 to 10 years in current department or agency 28 42 14 10 6 0 0 70 15 721
2019 11 to 20 years in current department or agency 24 42 14 13 6 0 0 66 20 806
2019 More than 20 years in current department or agency 29 40 14 12 4 0 0 69 17 286
2018 Less than 3 years in current department or agency 40 39 12 7 2 0 0 79 9 574
2018 3 to 10 years in current department or agency 25 39 15 15 7 0 0 64 21 808
2018 11 to 20 years in current department or agency 21 36 16 15 12 0 0 57 27 864
2018 More than 20 years in current department or agency 29 42 10 12 7 0 0 71 19 257
2017 Less than 3 years in current department or agency 42 37 11 8 1 1 0 79 9 641
2017 3 to 10 years in current department or agency 27 40 15 11 6 0 0 67 18 1071
2017 11 to 20 years in current department or agency 23 38 14 15 10 0 0 61 25 1026
2017 More than 20 years in current department or agency 27 42 13 11 6 0 0 69 18 338
2014 Less than 3 years in current department or agency 42 37 10 6 4 1 0 79 10 335
2014 3 to 10 years in current department or agency 22 40 18 14 7 0 0 62 20 1416
2014 11 to 20 years in current department or agency 21 39 15 15 10 0 0 60 25 976
2014 More than 20 years in current department or agency 28 39 11 14 8 0 0 67 22 300

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 36 7 5 2 0 0 87 7 671
2020 3 to 10 years in current department or agency 47 39 8 5 1 0 0 86 6 796
2020 11 to 20 years in current department or agency 42 41 10 6 2 0 0 83 7 984
2020 More than 20 years in current department or agency 41 44 8 6 1 0 0 85 8 350
2019 Less than 3 years in current department or agency 47 38 7 6 2 0 0 85 8 532
2019 3 to 10 years in current department or agency 40 42 9 6 2 0 0 83 8 732
2019 11 to 20 years in current department or agency 36 45 10 7 3 0 0 81 9 821
2019 More than 20 years in current department or agency 42 42 7 5 4 0 0 84 9 291
2018 Less than 3 years in current department or agency 47 38 9 4 1 0 0 85 5 578
2018 3 to 10 years in current department or agency 37 43 10 6 3 0 0 81 9 809
2018 11 to 20 years in current department or agency 32 42 14 8 3 0 0 75 11 865
2018 More than 20 years in current department or agency 42 41 8 6 3 0 0 83 9 256
2017 Less than 3 years in current department or agency 48 37 8 4 2 0 0 85 7 639
2017 3 to 10 years in current department or agency 38 42 11 6 4 0 0 80 10 1074
2017 11 to 20 years in current department or agency 34 43 12 8 3 0 0 77 11 1022
2017 More than 20 years in current department or agency 41 41 6 9 3 0 0 82 12 337
2014 Less than 3 years in current department or agency 48 36 9 2 3 0 0 85 6 335
2014 3 to 10 years in current department or agency 34 43 13 7 3 0 0 77 10 1418
2014 11 to 20 years in current department or agency 34 42 11 8 4 0 0 77 12 974
2014 More than 20 years in current department or agency 39 43 9 5 2 0 0 83 8 299

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 35 19 9 7 0 0 65 16 671
2020 3 to 10 years in current department or agency 23 32 21 16 8 0 0 55 24 791
2020 11 to 20 years in current department or agency 18 31 21 15 14 0 0 49 29 978
2020 More than 20 years in current department or agency 14 33 22 18 13 0 1 47 31 346
2019 Less than 3 years in current department or agency 35 33 18 8 6 0 0 68 14 527
2019 3 to 10 years in current department or agency 25 33 23 12 7 0 0 58 19 727
2019 11 to 20 years in current department or agency 19 30 24 14 13 0 0 49 27 820
2019 More than 20 years in current department or agency 22 31 23 14 10 0 0 53 24 291
2018 Less than 3 years in current department or agency 39 31 17 9 4 0 0 70 13 583
2018 3 to 10 years in current department or agency 25 32 22 12 8 0 0 57 21 810
2018 11 to 20 years in current department or agency 20 33 22 14 11 0 0 53 25 867
2018 More than 20 years in current department or agency 20 29 26 15 9 0 1 50 24 255
2017 Less than 3 years in current department or agency 41 38 13 5 3 0 0 80 8 643
2017 3 to 10 years in current department or agency 24 39 20 11 5 0 1 64 16 1080
2017 11 to 20 years in current department or agency 22 32 23 14 9 0 1 54 23 1029
2017 More than 20 years in current department or agency 17 38 22 13 9 0 1 55 22 338
2014 Less than 3 years in current department or agency 36 38 16 6 5 0 0 74 11 335
2014 3 to 10 years in current department or agency 25 36 22 10 6 0 0 62 16 1418
2014 11 to 20 years in current department or agency 20 34 25 11 9 0 0 55 20 975
2014 More than 20 years in current department or agency 18 33 22 16 10 0 1 52 26 300

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 18 35 27 12 2 1 40 23 670
2020 3 to 10 years in current department or agency 7 21 38 21 11 0 1 32 29 796
2020 11 to 20 years in current department or agency 6 23 41 21 8 1 1 29 29 981
2020 More than 20 years in current department or agency 8 24 44 17 6 0 1 23 32 351
2019 Less than 3 years in current department or agency 8 19 34 26 10 2 1 38 27 533
2019 3 to 10 years in current department or agency 9 25 37 22 6 0 1 28 34 734
2019 11 to 20 years in current department or agency 8 23 45 17 6 1 1 23 31 821
2019 More than 20 years in current department or agency 7 29 38 19 5 1 1 24 37 293
2018 Less than 3 years in current department or agency 6 17 35 26 13 2 2 41 23 578
2018 3 to 10 years in current department or agency 6 21 42 22 8 0 1 30 27 810
2018 11 to 20 years in current department or agency 9 27 42 15 6 0 1 22 36 867
2018 More than 20 years in current department or agency 12 22 40 19 6 0 0 25 35 256
2017 Less than 3 years in current department or agency 5 16 38 23 13 2 4 38 22 638
2017 3 to 10 years in current department or agency 8 21 38 20 8 2 2 29 30 1074
2017 11 to 20 years in current department or agency 10 26 39 15 6 1 2 22 38 1024
2017 More than 20 years in current department or agency 9 22 41 18 6 1 3 25 33 336
2014 Less than 3 years in current department or agency 4 19 35 21 14 3 5 38 25 334
2014 3 to 10 years in current department or agency 8 25 38 20 6 1 3 27 34 1416
2014 11 to 20 years in current department or agency 10 28 39 16 5 0 2 22 39 973
2014 More than 20 years in current department or agency 10 29 40 14 5 0 3 19 40 299

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 4 6 19 37 30 3 1 71 10 667
2020 3 to 10 years in current department or agency 2 9 25 39 22 2 1 62 12 795
2020 11 to 20 years in current department or agency 3 10 26 40 17 2 2 59 14 982
2020 More than 20 years in current department or agency 3 12 24 41 15 3 3 58 16 347
2019 Less than 3 years in current department or agency 6 12 23 31 21 5 2 56 19 529
2019 3 to 10 years in current department or agency 7 15 28 36 12 1 2 49 22 729
2019 11 to 20 years in current department or agency 7 14 29 32 13 2 2 48 21 812
2019 More than 20 years in current department or agency 5 14 34 30 14 2 1 45 20 291
2018 Less than 3 years in current department or agency 5 9 24 29 26 5 2 59 15 578
2018 3 to 10 years in current department or agency 7 15 29 33 14 2 2 48 22 806
2018 11 to 20 years in current department or agency 8 19 31 26 12 2 1 40 28 863
2018 More than 20 years in current department or agency 8 16 29 31 12 3 2 45 25 257
2017 Less than 3 years in current department or agency 3 9 20 27 28 7 5 63 14 635
2017 3 to 10 years in current department or agency 8 15 29 27 15 3 4 45 24 1071
2017 11 to 20 years in current department or agency 9 16 30 27 12 3 3 41 27 1022
2017 More than 20 years in current department or agency 7 18 30 24 12 4 4 39 28 339
2014 Less than 3 years in current department or agency 4 11 25 28 23 5 5 56 17 334
2014 3 to 10 years in current department or agency 9 19 30 25 12 2 3 39 29 1414
2014 11 to 20 years in current department or agency 9 19 35 23 9 2 2 34 30 972
2014 More than 20 years in current department or agency 8 18 32 25 9 3 4 37 28 299

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 16 30 28 14 4 3 44 24 667
2020 3 to 10 years in current department or agency 9 20 36 24 7 1 2 33 30 796
2020 11 to 20 years in current department or agency 10 22 37 21 7 1 2 29 33 983
2020 More than 20 years in current department or agency 11 31 34 17 5 0 2 22 43 349
2019 Less than 3 years in current department or agency 10 19 33 21 12 3 2 34 31 530
2019 3 to 10 years in current department or agency 15 23 34 19 5 1 2 25 40 730
2019 11 to 20 years in current department or agency 16 25 33 18 5 1 2 24 42 820
2019 More than 20 years in current department or agency 19 29 29 14 8 0 1 22 48 293
2018 Less than 3 years in current department or agency 8 17 30 22 17 4 3 42 26 578
2018 3 to 10 years in current department or agency 13 24 37 16 7 1 1 24 38 805
2018 11 to 20 years in current department or agency 17 26 34 15 6 1 1 22 44 866
2018 More than 20 years in current department or agency 18 28 34 10 8 1 2 18 47 257
2017 Less than 3 years in current department or agency 9 16 29 21 16 5 5 41 27 637
2017 3 to 10 years in current department or agency 17 21 33 18 7 1 2 26 39 1076
2017 11 to 20 years in current department or agency 19 24 33 14 5 1 3 20 46 1023
2017 More than 20 years in current department or agency 17 23 32 15 8 1 3 25 42 337
2014 Less than 3 years in current department or agency 14 15 28 20 13 5 6 37 32 334
2014 3 to 10 years in current department or agency 20 25 30 16 5 1 2 22 47 1414
2014 11 to 20 years in current department or agency 20 28 32 13 4 1 2 17 50 975
2014 More than 20 years in current department or agency 21 24 29 16 7 1 3 24 47 300

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 14 33 32 14 1 1 47 19 671
2020 3 to 10 years in current department or agency 8 20 37 26 8 0 1 34 28 793
2020 11 to 20 years in current department or agency 13 25 37 19 5 0 1 24 38 980
2020 More than 20 years in current department or agency 12 25 43 14 4 1 1 18 38 349
2019 Less than 3 years in current department or agency 4 13 36 30 14 1 1 45 18 528
2019 3 to 10 years in current department or agency 10 19 40 23 6 0 1 29 30 728
2019 11 to 20 years in current department or agency 11 27 39 17 5 0 1 22 39 819
2019 More than 20 years in current department or agency 10 27 42 15 4 0 0 20 38 289
2018 Less than 3 years in current department or agency 6 9 31 30 21 1 2 52 16 578
2018 3 to 10 years in current department or agency 9 20 41 22 7 0 1 30 29 802
2018 11 to 20 years in current department or agency 11 26 42 16 6 0 0 21 37 855
2018 More than 20 years in current department or agency 10 26 42 17 4 1 0 21 36 256
2017 Less than 3 years in current department or agency 3 13 29 28 22 1 4 52 17 636
2017 3 to 10 years in current department or agency 9 20 38 25 7 1 1 33 29 1073
2017 11 to 20 years in current department or agency 12 24 39 17 5 0 3 23 37 1019
2017 More than 20 years in current department or agency 8 29 42 15 5 1 2 20 37 336
2014 Less than 3 years in current department or agency 6 11 31 28 20 2 4 50 17 330
2014 3 to 10 years in current department or agency 10 19 38 25 7 0 2 33 29 1406
2014 11 to 20 years in current department or agency 10 26 43 15 4 0 1 19 37 968
2014 More than 20 years in current department or agency 13 23 44 15 4 0 2 19 37 299

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 14 27 30 17 4 2 49 23 670
2020 3 to 10 years in current department or agency 12 24 30 23 9 1 2 33 37 792
2020 11 to 20 years in current department or agency 15 29 33 15 7 1 0 22 45 987
2020 More than 20 years in current department or agency 15 30 31 17 5 1 1 23 46 348
2019 Less than 3 years in current department or agency 7 16 28 27 17 2 2 46 24 529
2019 3 to 10 years in current department or agency 17 24 33 18 6 1 1 25 41 730
2019 11 to 20 years in current department or agency 20 28 32 14 5 0 1 19 48 820
2019 More than 20 years in current department or agency 19 30 31 12 6 0 1 19 50 292
2018 Less than 3 years in current department or agency 8 19 22 24 21 3 3 48 28 577
2018 3 to 10 years in current department or agency 19 26 31 16 6 1 1 23 46 809
2018 11 to 20 years in current department or agency 24 31 28 10 6 1 1 16 56 864
2018 More than 20 years in current department or agency 18 32 30 15 3 0 1 19 51 258
2017 Less than 3 years in current department or agency 8 15 25 21 22 4 5 47 25 633
2017 3 to 10 years in current department or agency 19 27 30 15 7 1 2 22 47 1072
2017 11 to 20 years in current department or agency 23 31 26 12 5 0 2 17 56 1022
2017 More than 20 years in current department or agency 18 28 31 14 7 0 2 21 48 337
2014 Less than 3 years in current department or agency 12 18 26 19 16 3 6 39 33 334
2014 3 to 10 years in current department or agency 23 29 27 13 5 1 2 19 53 1412
2014 11 to 20 years in current department or agency 27 33 28 9 3 0 1 12 60 974
2014 More than 20 years in current department or agency 26 33 26 10 4 0 2 14 60 299

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 4 11 24 31 23 5 2 58 16 668
2020 3 to 10 years in current department or agency 5 12 28 34 17 2 2 53 17 792
2020 11 to 20 years in current department or agency 6 15 31 30 15 2 2 47 21 981
2020 More than 20 years in current department or agency 7 15 35 28 11 2 2 40 23 349
2019 Less than 3 years in current department or agency 9 18 24 25 18 5 2 46 28 531
2019 3 to 10 years in current department or agency 10 20 32 27 9 1 2 37 30 730
2019 11 to 20 years in current department or agency 13 19 34 22 8 1 2 32 34 815
2019 More than 20 years in current department or agency 11 24 30 24 9 0 1 34 36 293
2018 Less than 3 years in current department or agency 9 15 27 20 18 8 3 43 28 577
2018 3 to 10 years in current department or agency 13 18 33 23 10 1 2 34 32 805
2018 11 to 20 years in current department or agency 16 24 30 18 9 1 1 28 41 859
2018 More than 20 years in current department or agency 13 22 29 23 8 2 3 33 36 255
2017 Less than 3 years in current department or agency 6 15 21 20 21 10 8 50 25 638
2017 3 to 10 years in current department or agency 11 19 31 22 12 1 3 36 32 1076
2017 11 to 20 years in current department or agency 11 21 29 25 10 1 3 36 34 1022
2017 More than 20 years in current department or agency 9 20 31 21 12 1 5 36 31 338
2014 Less than 3 years in current department or agency 7 13 21 21 22 10 6 51 23 332
2014 3 to 10 years in current department or agency 10 16 31 26 11 1 4 39 28 1411
2014 11 to 20 years in current department or agency 9 16 34 27 10 1 3 38 26 972
2014 More than 20 years in current department or agency 8 14 37 26 9 2 4 37 23 300

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 14 31 28 16 4 1 46 21 669
2020 3 to 10 years in current department or agency 8 22 35 23 9 2 1 33 31 794
2020 11 to 20 years in current department or agency 9 24 39 17 8 2 2 26 34 981
2020 More than 20 years in current department or agency 11 29 36 15 7 2 2 22 41 349
2019 Less than 3 years in current department or agency 8 16 36 23 13 3 2 38 25 531
2019 3 to 10 years in current department or agency 13 23 35 20 6 1 2 27 37 731
2019 11 to 20 years in current department or agency 16 25 35 16 5 1 1 21 42 817
2019 More than 20 years in current department or agency 17 32 30 12 6 2 1 19 51 289
2018 Less than 3 years in current department or agency 8 17 31 23 14 5 2 40 26 581
2018 3 to 10 years in current department or agency 13 22 39 16 6 2 2 23 37 809
2018 11 to 20 years in current department or agency 19 25 34 14 5 2 1 19 46 864
2018 More than 20 years in current department or agency 17 36 28 12 4 1 2 16 54 258
2017 Less than 3 years in current department or agency 7 17 32 15 18 6 5 37 27 637
2017 3 to 10 years in current department or agency 15 22 34 17 7 3 2 25 39 1076
2017 11 to 20 years in current department or agency 19 29 32 11 5 3 3 16 50 1022
2017 More than 20 years in current department or agency 23 25 31 13 5 1 2 18 50 336
2014 Less than 3 years in current department or agency 13 16 29 19 13 5 5 35 33 334
2014 3 to 10 years in current department or agency 18 25 32 14 5 3 3 21 45 1416
2014 11 to 20 years in current department or agency 23 27 32 10 4 2 2 14 53 971
2014 More than 20 years in current department or agency 21 26 34 10 5 1 3 16 48 298

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 19 41 21 11 1 0 33 26 671
2020 3 to 10 years in current department or agency 8 22 42 21 7 0 0 28 30 797
2020 11 to 20 years in current department or agency 6 25 43 18 6 1 0 25 32 983
2020 More than 20 years in current department or agency 8 30 39 18 4 0 1 22 38 347
2019 Less than 3 years in current department or agency 7 18 37 24 14 1 1 38 25 533
2019 3 to 10 years in current department or agency 13 21 40 18 7 0 1 25 34 731
2019 11 to 20 years in current department or agency 12 25 39 17 6 0 1 24 37 816
2019 More than 20 years in current department or agency 12 31 35 16 4 1 0 21 44 293
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 24 14 7 3 14 6 70 12 672
2020 3 to 10 years in current department or agency 25 27 19 11 4 10 5 60 17 794
2020 11 to 20 years in current department or agency 21 30 22 10 5 8 3 58 17 984
2020 More than 20 years in current department or agency 23 29 19 12 5 11 1 59 19 350
2019 Less than 3 years in current department or agency 26 29 16 8 6 10 5 64 17 533
2019 3 to 10 years in current department or agency 22 30 18 12 8 6 4 57 22 731
2019 11 to 20 years in current department or agency 21 30 18 14 8 7 2 56 24 824
2019 More than 20 years in current department or agency 24 32 18 9 9 5 3 61 20 294
2018 Less than 3 years in current department or agency 22 32 18 6 6 13 4 64 14 578
2018 3 to 10 years in current department or agency 17 31 19 14 9 7 3 53 26 809
2018 11 to 20 years in current department or agency 14 31 20 15 12 6 2 49 30 867
2018 More than 20 years in current department or agency 21 32 17 12 8 6 4 58 22 253
2017 Less than 3 years in current department or agency 30 23 14 8 5 11 8 66 16 640
2017 3 to 10 years in current department or agency 22 26 18 14 10 6 3 53 27 1078
2017 11 to 20 years in current department or agency 18 30 18 12 11 6 4 54 26 1028
2017 More than 20 years in current department or agency 20 34 14 16 9 6 1 59 26 340
2014 Less than 3 years in current department or agency 36 25 12 8 5 9 5 72 15 335
2014 3 to 10 years in current department or agency 26 28 17 12 8 5 3 59 23 1419
2014 11 to 20 years in current department or agency 25 29 15 13 9 6 3 59 24 976
2014 More than 20 years in current department or agency 28 32 17 9 5 6 3 66 15 300

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 28 6 6 4 2 0 84 10 673
2020 3 to 10 years in current department or agency 44 30 8 12 4 2 0 76 16 793
2020 11 to 20 years in current department or agency 37 34 11 10 6 2 0 72 17 984
2020 More than 20 years in current department or agency 38 37 10 7 6 2 0 76 14 351
2019 Less than 3 years in current department or agency 46 29 11 8 5 1 0 76 13 533
2019 3 to 10 years in current department or agency 34 34 11 11 8 0 0 69 20 730
2019 11 to 20 years in current department or agency 31 34 11 13 9 2 0 67 22 820
2019 More than 20 years in current department or agency 41 32 10 9 8 1 0 74 17 292
2018 Less than 3 years in current department or agency 47 30 8 10 3 2 0 78 14 578
2018 3 to 10 years in current department or agency 33 33 10 15 8 1 0 66 24 803
2018 11 to 20 years in current department or agency 26 33 13 13 12 1 0 61 26 865
2018 More than 20 years in current department or agency 34 35 8 12 9 2 0 71 21 254
2017 Less than 3 years in current department or agency 48 29 9 8 3 3 0 79 11 642
2017 3 to 10 years in current department or agency 32 32 14 12 9 1 0 65 21 1076
2017 11 to 20 years in current department or agency 30 34 11 12 11 2 0 65 23 1030
2017 More than 20 years in current department or agency 31 35 11 13 7 3 0 68 20 340
2014 Less than 3 years in current department or agency 51 26 10 7 5 1 0 78 12 335
2014 3 to 10 years in current department or agency 36 31 10 12 8 2 0 68 21 1419
2014 11 to 20 years in current department or agency 34 33 10 12 8 2 0 69 21 975
2014 More than 20 years in current department or agency 43 36 9 7 5 0 0 79 12 300

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 64 26 5 4 1 1 0 90 4 670
2020 3 to 10 years in current department or agency 52 34 6 6 1 0 0 87 7 791
2020 11 to 20 years in current department or agency 46 40 7 6 1 0 0 86 7 983
2020 More than 20 years in current department or agency 47 40 7 5 1 0 0 87 6 350
2019 Less than 3 years in current department or agency 53 32 7 6 3 0 0 85 8 533
2019 3 to 10 years in current department or agency 41 37 8 11 3 0 0 78 14 729
2019 11 to 20 years in current department or agency 38 41 8 9 3 0 0 79 13 821
2019 More than 20 years in current department or agency 46 39 6 7 3 0 0 85 9 291
2018 Less than 3 years in current department or agency 52 34 5 6 2 0 0 87 8 578
2018 3 to 10 years in current department or agency 39 41 9 8 3 0 0 79 11 802
2018 11 to 20 years in current department or agency 36 40 10 9 5 0 0 76 13 866
2018 More than 20 years in current department or agency 42 41 8 7 2 0 0 83 9 255
2017 Less than 3 years in current department or agency 57 29 6 6 1 0 0 87 8 641
2017 3 to 10 years in current department or agency 40 40 8 9 4 0 0 80 12 1077
2017 11 to 20 years in current department or agency 36 43 8 8 4 1 0 80 12 1025
2017 More than 20 years in current department or agency 39 44 7 7 3 1 0 83 10 336
2014 Less than 3 years in current department or agency 53 33 7 4 2 0 0 87 7 335
2014 3 to 10 years in current department or agency 41 38 10 8 3 0 0 79 11 1419
2014 11 to 20 years in current department or agency 36 47 6 7 3 0 0 83 10 976
2014 More than 20 years in current department or agency 45 42 7 4 2 0 0 87 6 300

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 32 6 4 1 2 0 88 5 668
2020 3 to 10 years in current department or agency 47 38 9 3 2 1 0 85 5 791
2020 11 to 20 years in current department or agency 43 40 10 4 2 1 0 84 7 974
2020 More than 20 years in current department or agency 48 36 9 4 2 1 0 85 6 348
2019 Less than 3 years in current department or agency 46 38 8 5 2 1 0 85 7 532
2019 3 to 10 years in current department or agency 40 41 12 6 2 0 0 81 8 733
2019 11 to 20 years in current department or agency 38 41 12 6 3 1 0 79 9 819
2019 More than 20 years in current department or agency 46 36 9 5 2 2 0 84 7 294
2018 Less than 3 years in current department or agency 46 39 11 3 0 0 0 85 4 578
2018 3 to 10 years in current department or agency 37 44 11 5 2 0 0 81 8 806
2018 11 to 20 years in current department or agency 34 44 11 7 3 1 0 79 10 866
2018 More than 20 years in current department or agency 42 42 8 5 2 0 0 84 8 252

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 22 10 5 2 8 4 82 7 674
2020 3 to 10 years in current department or agency 43 26 10 5 4 8 4 78 11 794
2020 11 to 20 years in current department or agency 41 28 9 7 4 8 4 77 13 985
2020 More than 20 years in current department or agency 44 25 12 5 4 7 3 78 10 351
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 24 10 5 2 2 4 81 7 672
2020 3 to 10 years in current department or agency 47 26 14 4 2 1 5 78 7 796
2020 11 to 20 years in current department or agency 49 29 12 3 2 1 4 82 6 982
2020 More than 20 years in current department or agency 50 27 12 5 2 2 4 80 7 350
2019 Less than 3 years in current department or agency 43 27 15 5 3 1 5 76 8 533
2019 3 to 10 years in current department or agency 42 27 19 4 4 1 5 73 8 729
2019 11 to 20 years in current department or agency 43 28 15 4 3 2 4 76 8 825
2019 More than 20 years in current department or agency 50 23 11 5 4 1 5 79 10 293

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 33 8 5 4 0 1 83 9 672
2020 3 to 10 years in current department or agency 46 30 12 7 4 0 0 76 12 795
2020 11 to 20 years in current department or agency 41 33 11 9 5 1 1 75 14 984
2020 More than 20 years in current department or agency 43 33 13 7 4 0 0 76 11 352
2019 Less than 3 years in current department or agency 41 33 11 8 5 1 1 76 12 532
2019 3 to 10 years in current department or agency 37 34 11 11 6 0 0 72 17 732
2019 11 to 20 years in current department or agency 34 36 13 8 7 1 1 71 16 824
2019 More than 20 years in current department or agency 40 32 13 8 7 0 0 72 15 293
2018 Less than 3 years in current department or agency 42 32 11 8 4 2 1 77 12 578
2018 3 to 10 years in current department or agency 36 36 12 11 4 1 0 73 15 808
2018 11 to 20 years in current department or agency 28 37 14 12 9 0 0 65 21 865
2018 More than 20 years in current department or agency 33 37 14 10 5 0 0 70 16 257
2017 Less than 3 years in current department or agency 43 36 11 6 3 1 0 80 9 642
2017 3 to 10 years in current department or agency 37 35 12 10 6 0 0 72 16 1079
2017 11 to 20 years in current department or agency 31 38 13 10 8 0 0 69 18 1026
2017 More than 20 years in current department or agency 29 43 10 11 6 0 0 73 17 338
2014 Less than 3 years in current department or agency 43 37 8 5 5 0 1 81 10 335
2014 3 to 10 years in current department or agency 35 35 12 11 5 0 0 71 17 1418
2014 11 to 20 years in current department or agency 34 37 13 9 6 0 0 72 15 977
2014 More than 20 years in current department or agency 32 42 10 11 5 1 0 74 16 300

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 21 8 3 3 3 1 86 6 672
2020 3 to 10 years in current department or agency 52 25 11 6 5 1 0 78 11 794
2020 11 to 20 years in current department or agency 45 28 13 7 5 2 1 74 12 982
2020 More than 20 years in current department or agency 46 25 14 5 6 2 2 74 12 350

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 30 8 5 2 1 1 84 7 674
2020 3 to 10 years in current department or agency 50 29 11 5 4 1 0 79 10 795
2020 11 to 20 years in current department or agency 45 33 10 6 5 0 0 79 11 983
2020 More than 20 years in current department or agency 48 30 12 4 6 1 0 78 10 351
2019 Less than 3 years in current department or agency 44 33 11 7 4 1 1 79 10 533
2019 3 to 10 years in current department or agency 41 33 12 7 6 1 1 75 13 729
2019 11 to 20 years in current department or agency 37 35 11 9 7 2 1 73 16 816
2019 More than 20 years in current department or agency 46 31 9 9 5 1 0 77 14 289
2018 Less than 3 years in current department or agency 48 29 9 7 4 2 2 79 11 574
2018 3 to 10 years in current department or agency 41 35 11 8 4 0 1 76 13 804
2018 11 to 20 years in current department or agency 34 34 12 11 7 1 0 69 19 863
2018 More than 20 years in current department or agency 39 32 13 9 6 0 1 72 15 257
2017 Less than 3 years in current department or agency 51 30 8 7 2 1 0 82 9 642
2017 3 to 10 years in current department or agency 41 33 12 9 5 0 0 74 14 1080
2017 11 to 20 years in current department or agency 35 35 12 9 8 1 0 71 17 1026
2017 More than 20 years in current department or agency 37 33 10 11 6 2 0 72 18 339
2014 Less than 3 years in current department or agency 50 30 9 5 4 1 1 81 10 335
2014 3 to 10 years in current department or agency 39 33 12 11 5 1 0 72 15 1417
2014 11 to 20 years in current department or agency 39 34 10 10 6 1 0 74 16 976
2014 More than 20 years in current department or agency 40 36 8 11 4 1 0 77 15 298

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 40 60 674
2020 3 to 10 years in current department or agency 43 57 798
2020 11 to 20 years in current department or agency 39 61 985
2020 More than 20 years in current department or agency 25 75 353

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 18 7 2 1 8 12 88 3 674
2020 3 to 10 years in current department or agency 52 18 9 3 2 5 11 84 5 793
2020 11 to 20 years in current department or agency 55 19 8 2 1 6 9 86 4 987
2020 More than 20 years in current department or agency 55 18 9 1 0 8 9 88 1 351

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 26 7 4 3 0 1 85 7 672
2020 3 to 10 years in current department or agency 59 23 8 5 4 0 0 82 9 794
2020 11 to 20 years in current department or agency 54 27 8 7 3 0 1 81 10 986
2020 More than 20 years in current department or agency 59 23 9 4 4 0 0 82 8 353
2019 Less than 3 years in current department or agency 52 29 8 7 3 0 0 81 10 532
2019 3 to 10 years in current department or agency 48 31 11 6 5 0 0 79 11 732
2019 11 to 20 years in current department or agency 44 31 10 9 5 1 0 76 14 822
2019 More than 20 years in current department or agency 50 28 9 5 6 1 0 79 11 293
2018 Less than 3 years in current department or agency 52 26 10 6 4 1 0 79 10 578
2018 3 to 10 years in current department or agency 48 29 10 8 5 0 0 77 14 810
2018 11 to 20 years in current department or agency 38 31 13 9 8 1 0 70 17 863
2018 More than 20 years in current department or agency 45 29 10 10 4 0 1 75 15 257
2017 Less than 3 years in current department or agency 60 25 9 4 2 0 0 85 6 640
2017 3 to 10 years in current department or agency 49 26 11 7 6 0 0 76 13 1074
2017 11 to 20 years in current department or agency 43 32 11 8 7 0 0 75 14 1021
2017 More than 20 years in current department or agency 46 27 11 9 5 1 0 74 14 337
2014 Less than 3 years in current department or agency 58 27 6 3 4 0 1 86 8 335
2014 3 to 10 years in current department or agency 45 29 11 9 5 1 0 75 14 1417
2014 11 to 20 years in current department or agency 46 29 10 9 5 0 0 76 14 976
2014 More than 20 years in current department or agency 49 29 9 7 5 1 0 79 12 298
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 23 7 1 2 7 0 88 4 674
2020 3 to 10 years in current department or agency 42 31 10 6 2 8 0 80 9 795
2020 11 to 20 years in current department or agency 36 31 14 6 4 9 0 74 11 986
2020 More than 20 years in current department or agency 36 32 14 6 2 9 1 75 10 353
2019 Less than 3 years in current department or agency 45 31 10 6 2 7 0 81 8 533
2019 3 to 10 years in current department or agency 31 34 14 8 5 7 0 70 14 729
2019 11 to 20 years in current department or agency 24 32 18 11 6 8 0 62 19 823
2019 More than 20 years in current department or agency 28 35 15 8 7 7 0 67 17 292
2018 Less than 3 years in current department or agency 46 28 11 3 1 10 1 83 5 582
2018 3 to 10 years in current department or agency 26 35 17 9 4 8 0 67 15 811
2018 11 to 20 years in current department or agency 23 28 20 11 8 10 0 57 21 870
2018 More than 20 years in current department or agency 27 32 16 9 9 8 0 63 19 257
2017 Less than 3 years in current department or agency 48 26 9 3 2 11 0 84 6 643
2017 3 to 10 years in current department or agency 27 34 16 8 6 9 0 67 15 1077
2017 11 to 20 years in current department or agency 24 31 18 10 8 10 0 61 20 1026
2017 More than 20 years in current department or agency 21 32 20 10 7 9 0 59 19 339
2014 Less than 3 years in current department or agency 45 27 10 4 2 11 1 81 7 335
2014 3 to 10 years in current department or agency 24 34 17 9 5 10 0 65 15 1418
2014 11 to 20 years in current department or agency 23 32 19 10 6 10 0 61 17 974
2014 More than 20 years in current department or agency 21 38 16 10 6 8 0 64 18 300

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 29 8 5 3 2 0 84 8 671
2020 3 to 10 years in current department or agency 38 33 14 9 3 3 0 73 12 797
2020 11 to 20 years in current department or agency 29 37 14 11 6 2 0 68 18 984
2020 More than 20 years in current department or agency 27 35 17 13 6 2 1 64 19 351
2019 Less than 3 years in current department or agency 41 31 13 7 4 3 0 75 11 530
2019 3 to 10 years in current department or agency 25 34 18 13 7 3 0 61 21 731
2019 11 to 20 years in current department or agency 18 32 22 16 11 1 0 51 27 820
2019 More than 20 years in current department or agency 22 33 16 16 11 1 0 56 27 293
2018 Less than 3 years in current department or agency 43 32 12 5 3 5 0 79 8 582
2018 3 to 10 years in current department or agency 21 33 19 15 9 2 0 56 25 809
2018 11 to 20 years in current department or agency 17 31 20 15 15 3 0 49 31 868
2018 More than 20 years in current department or agency 18 33 18 19 12 1 0 51 31 256
2017 Less than 3 years in current department or agency 47 28 11 5 3 6 0 80 9 642
2017 3 to 10 years in current department or agency 20 34 19 14 10 2 0 56 25 1078
2017 11 to 20 years in current department or agency 17 32 19 16 15 2 0 50 31 1029
2017 More than 20 years in current department or agency 16 30 17 21 13 3 0 48 35 340
2014 Less than 3 years in current department or agency 41 31 13 7 4 4 0 75 11 335
2014 3 to 10 years in current department or agency 18 33 21 15 10 2 0 53 26 1419
2014 11 to 20 years in current department or agency 14 31 20 21 12 2 0 46 34 974
2014 More than 20 years in current department or agency 14 38 16 16 15 1 0 52 32 300

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 33 13 5 3 7 0 78 8 672
2020 3 to 10 years in current department or agency 29 31 19 10 5 5 0 64 16 796
2020 11 to 20 years in current department or agency 19 36 20 14 5 5 0 59 20 984
2020 More than 20 years in current department or agency 18 37 20 14 7 5 0 57 22 348
2019 Less than 3 years in current department or agency 29 32 15 8 5 9 0 68 15 529
2019 3 to 10 years in current department or agency 16 33 22 16 8 5 0 51 26 730
2019 11 to 20 years in current department or agency 12 31 24 18 11 5 0 45 31 816
2019 More than 20 years in current department or agency 13 31 17 20 11 8 0 48 34 293
2018 Less than 3 years in current department or agency 29 34 15 8 2 11 0 72 12 581
2018 3 to 10 years in current department or agency 15 28 24 19 9 6 0 45 29 810
2018 11 to 20 years in current department or agency 9 29 21 20 14 6 0 41 36 865
2018 More than 20 years in current department or agency 12 25 22 22 14 4 0 38 38 255
2017 Less than 3 years in current department or agency 33 29 15 7 4 13 0 71 12 641
2017 3 to 10 years in current department or agency 13 31 20 17 12 6 0 47 31 1075
2017 11 to 20 years in current department or agency 10 26 22 21 14 6 0 39 37 1027
2017 More than 20 years in current department or agency 9 29 20 22 13 6 0 41 37 340
2014 Less than 3 years in current department or agency 29 31 15 9 6 10 0 66 17 335
2014 3 to 10 years in current department or agency 12 27 21 20 12 7 0 42 34 1416
2014 11 to 20 years in current department or agency 9 25 24 24 13 5 0 36 39 974
2014 More than 20 years in current department or agency 8 31 23 18 16 5 0 40 36 299

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 38 11 8 3 2 0 78 11 672
2020 3 to 10 years in current department or agency 30 36 15 12 5 2 0 67 17 797
2020 11 to 20 years in current department or agency 20 40 17 15 6 2 0 61 22 987
2020 More than 20 years in current department or agency 24 38 15 15 6 2 0 63 21 353
2019 Less than 3 years in current department or agency 27 36 14 13 5 5 0 67 18 532
2019 3 to 10 years in current department or agency 13 34 21 21 11 1 0 47 32 733
2019 11 to 20 years in current department or agency 11 31 21 22 13 2 0 44 35 823
2019 More than 20 years in current department or agency 16 30 20 17 16 1 0 47 33 292
2018 Less than 3 years in current department or agency 28 37 15 11 4 6 0 69 15 580
2018 3 to 10 years in current department or agency 12 29 23 21 12 3 0 42 34 810
2018 11 to 20 years in current department or agency 10 30 19 23 15 3 0 41 39 869
2018 More than 20 years in current department or agency 13 32 18 22 14 2 0 45 37 256
2017 Less than 3 years in current department or agency 32 33 14 9 5 8 0 70 15 640
2017 3 to 10 years in current department or agency 14 28 21 21 13 3 0 44 35 1077
2017 11 to 20 years in current department or agency 10 29 20 23 16 3 0 40 40 1023
2017 More than 20 years in current department or agency 11 31 18 23 14 3 0 43 38 338
2014 Less than 3 years in current department or agency 29 32 13 13 7 5 1 64 21 335
2014 3 to 10 years in current department or agency 12 28 20 22 15 3 0 41 38 1418
2014 11 to 20 years in current department or agency 8 27 19 26 16 3 0 37 44 974
2014 More than 20 years in current department or agency 9 30 22 19 18 2 0 40 37 300

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 22 8 4 3 8 3 82 9 671
2020 3 to 10 years in current department or agency 48 21 11 4 4 9 3 79 9 798
2020 11 to 20 years in current department or agency 42 24 12 5 3 10 3 77 9 984
2020 More than 20 years in current department or agency 46 22 15 4 2 9 3 77 6 352
2019 Less than 3 years in current department or agency 49 22 11 4 4 9 1 79 9 533
2019 3 to 10 years in current department or agency 45 23 12 5 3 10 2 77 10 732
2019 11 to 20 years in current department or agency 40 25 14 5 3 12 2 75 9 824
2019 More than 20 years in current department or agency 45 23 12 4 3 9 3 77 8 294
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 44 12 5 1 2 0 82 6 672
2020 3 to 10 years in current department or agency 28 45 18 6 1 1 0 74 7 795
2020 11 to 20 years in current department or agency 25 46 17 8 2 1 0 72 10 986
2020 More than 20 years in current department or agency 24 43 25 5 2 1 0 68 7 352
2019 Less than 3 years in current department or agency 30 45 14 6 2 3 0 78 8 531
2019 3 to 10 years in current department or agency 23 43 20 9 3 1 0 67 12 731
2019 11 to 20 years in current department or agency 18 45 20 13 4 1 0 64 17 825
2019 More than 20 years in current department or agency 22 42 22 9 4 2 0 65 13 294
2018 Less than 3 years in current department or agency 31 44 16 5 2 2 0 77 7 576
2018 3 to 10 years in current department or agency 22 42 21 11 3 1 0 65 14 808
2018 11 to 20 years in current department or agency 16 41 22 14 5 1 0 58 19 862
2018 More than 20 years in current department or agency 18 44 19 13 5 1 0 63 18 258
2017 Less than 3 years in current department or agency 38 41 11 6 2 2 0 80 8 639
2017 3 to 10 years in current department or agency 21 42 19 13 4 1 0 63 17 1076
2017 11 to 20 years in current department or agency 17 42 18 15 7 1 0 60 22 1023
2017 More than 20 years in current department or agency 17 40 21 14 5 2 0 59 20 340
2014 Less than 3 years in current department or agency 31 39 17 6 3 3 0 72 10 335
2014 3 to 10 years in current department or agency 16 41 21 13 6 2 0 58 20 1418
2014 11 to 20 years in current department or agency 12 37 23 17 9 3 0 50 26 975
2014 More than 20 years in current department or agency 17 35 21 16 10 2 0 53 26 300

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 42 15 9 2 5 0 72 12 669
2020 3 to 10 years in current department or agency 19 38 22 14 4 2 0 59 18 792
2020 11 to 20 years in current department or agency 14 40 20 18 5 3 0 55 24 980
2020 More than 20 years in current department or agency 14 39 23 19 4 1 0 53 23 350
2019 Less than 3 years in current department or agency 17 37 20 14 4 6 0 59 19 531
2019 3 to 10 years in current department or agency 10 33 26 20 8 2 0 44 29 728
2019 11 to 20 years in current department or agency 8 30 27 24 8 2 0 39 33 818
2019 More than 20 years in current department or agency 12 30 24 22 9 3 0 44 32 294

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 33 11 8 2 4 1 78 11 671
2020 3 to 10 years in current department or agency 37 35 14 8 3 2 1 74 12 794
2020 11 to 20 years in current department or agency 31 39 13 10 4 2 1 72 15 983
2020 More than 20 years in current department or agency 37 35 13 7 5 2 1 75 12 352
2019 Less than 3 years in current department or agency 33 35 11 10 4 4 2 72 16 532
2019 3 to 10 years in current department or agency 34 36 15 9 4 2 0 72 13 730
2019 11 to 20 years in current department or agency 29 40 13 10 5 1 1 71 16 823
2019 More than 20 years in current department or agency 35 37 10 9 7 3 0 74 16 291
2018 Less than 3 years in current department or agency 38 37 11 8 3 3 1 78 11 576
2018 3 to 10 years in current department or agency 31 41 13 10 3 1 0 73 13 808
2018 11 to 20 years in current department or agency 31 40 12 10 4 2 1 72 15 864
2018 More than 20 years in current department or agency 34 35 13 11 5 2 0 71 16 258
2017 Less than 3 years in current department or agency 43 29 8 8 4 7 2 79 12 638
2017 3 to 10 years in current department or agency 36 38 11 8 3 2 1 77 11 1072
2017 11 to 20 years in current department or agency 34 39 11 9 5 2 0 75 14 1025
2017 More than 20 years in current department or agency 38 35 11 6 4 5 1 77 11 339
2014 Less than 3 years in current department or agency 48 29 8 7 4 3 1 80 12 335
2014 3 to 10 years in current department or agency 39 38 10 7 3 2 0 79 11 1418
2014 11 to 20 years in current department or agency 38 34 11 8 5 4 0 76 13 976
2014 More than 20 years in current department or agency 40 37 8 9 4 2 1 79 13 300

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 34 12 4 1 2 0 83 4 670
2020 3 to 10 years in current department or agency 37 39 16 6 2 1 0 76 8 791
2020 11 to 20 years in current department or agency 31 40 20 5 3 1 0 72 8 985
2020 More than 20 years in current department or agency 37 35 17 5 4 1 0 73 9 351
2019 Less than 3 years in current department or agency 34 38 15 6 2 4 0 76 9 529
2019 3 to 10 years in current department or agency 30 38 21 7 3 1 0 69 10 726
2019 11 to 20 years in current department or agency 25 42 20 8 3 1 0 68 12 818
2019 More than 20 years in current department or agency 31 36 22 5 5 1 0 67 10 291
2018 Less than 3 years in current department or agency 40 39 15 3 1 2 0 81 5 578
2018 3 to 10 years in current department or agency 28 42 21 6 2 1 0 70 9 804
2018 11 to 20 years in current department or agency 25 40 22 7 5 1 0 66 12 862
2018 More than 20 years in current department or agency 29 39 20 5 5 1 0 69 10 257

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 24 15 8 8 16 4 62 20 672
2020 3 to 10 years in current department or agency 17 20 20 13 12 15 3 46 30 792
2020 11 to 20 years in current department or agency 12 20 18 16 17 13 3 39 39 984
2020 More than 20 years in current department or agency 17 20 20 14 16 10 3 42 34 351
2019 Less than 3 years in current department or agency 20 21 19 10 11 15 3 51 26 533
2019 3 to 10 years in current department or agency 12 19 20 18 17 11 3 37 40 727
2019 11 to 20 years in current department or agency 9 16 20 20 22 10 2 29 48 822
2019 More than 20 years in current department or agency 14 17 21 16 21 9 2 36 41 294
2018 Less than 3 years in current department or agency 21 21 22 9 8 16 3 52 21 579
2018 3 to 10 years in current department or agency 11 20 20 19 18 11 2 35 42 806
2018 11 to 20 years in current department or agency 10 16 21 20 23 9 2 29 48 864
2018 More than 20 years in current department or agency 11 21 21 18 16 11 3 37 39 257
2017 Less than 3 years in current department or agency 23 16 17 10 8 22 5 53 24 640
2017 3 to 10 years in current department or agency 12 19 17 18 19 13 3 36 43 1075
2017 11 to 20 years in current department or agency 10 16 18 18 24 10 3 31 48 1026
2017 More than 20 years in current department or agency 10 17 20 18 20 10 5 32 45 338
2014 Less than 3 years in current department or agency 18 19 16 11 10 18 8 49 29 335
2014 3 to 10 years in current department or agency 11 18 19 18 19 13 2 34 43 1416
2014 11 to 20 years in current department or agency 11 17 18 18 22 12 2 32 47 976
2014 More than 20 years in current department or agency 14 22 13 17 17 12 5 44 40 300

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 38 9 7 3 4 0 80 10 674
2020 3 to 10 years in current department or agency 25 37 16 13 8 1 0 62 21 791
2020 11 to 20 years in current department or agency 17 34 20 16 12 1 0 52 28 985
2020 More than 20 years in current department or agency 18 37 17 17 9 2 0 56 27 351
2019 Less than 3 years in current department or agency 29 35 15 10 7 3 0 67 18 531
2019 3 to 10 years in current department or agency 16 32 19 17 13 2 0 49 31 728
2019 11 to 20 years in current department or agency 12 30 17 18 20 2 0 43 39 822
2019 More than 20 years in current department or agency 16 36 15 16 15 1 0 53 32 292
2018 Less than 3 years in current department or agency 33 34 13 10 4 5 0 71 15 579
2018 3 to 10 years in current department or agency 16 33 18 20 13 0 0 49 33 802
2018 11 to 20 years in current department or agency 12 27 20 21 20 1 0 39 41 863
2018 More than 20 years in current department or agency 13 37 16 19 13 1 0 51 33 257
2017 Less than 3 years in current department or agency 37 35 8 8 5 7 0 78 13 641
2017 3 to 10 years in current department or agency 21 33 16 16 12 1 0 55 29 1071
2017 11 to 20 years in current department or agency 15 33 18 19 14 1 0 48 34 1027
2017 More than 20 years in current department or agency 17 39 13 17 12 2 0 57 30 336
2014 Less than 3 years in current department or agency 30 30 13 10 6 9 1 67 18 332
2014 3 to 10 years in current department or agency 18 32 16 18 16 1 0 50 34 1418
2014 11 to 20 years in current department or agency 12 32 16 21 17 2 0 45 39 975
2014 More than 20 years in current department or agency 18 36 13 15 16 1 1 55 32 300

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 32 13 10 5 4 1 70 17 674
2020 3 to 10 years in current department or agency 22 30 14 18 14 1 1 53 33 798
2020 11 to 20 years in current department or agency 11 26 16 19 24 1 2 39 45 986
2020 More than 20 years in current department or agency 12 22 14 22 24 1 5 36 49 353
2019 Less than 3 years in current department or agency 25 31 13 15 11 3 2 59 27 531
2019 3 to 10 years in current department or agency 15 30 13 20 20 1 1 46 41 732
2019 11 to 20 years in current department or agency 11 22 14 20 32 1 1 34 52 827
2019 More than 20 years in current department or agency 13 21 14 17 31 0 4 35 51 294
2018 Less than 3 years in current department or agency 27 31 13 14 7 6 1 62 23 579
2018 3 to 10 years in current department or agency 13 28 15 22 20 0 1 42 43 810
2018 11 to 20 years in current department or agency 9 18 14 23 34 1 1 28 57 864
2018 More than 20 years in current department or agency 10 18 16 18 32 1 4 30 53 256
2017 Less than 3 years in current department or agency 26 30 14 13 8 9 2 62 23 643
2017 3 to 10 years in current department or agency 15 23 13 21 26 1 1 38 48 1079
2017 11 to 20 years in current department or agency 9 18 11 22 38 1 1 28 61 1028
2017 More than 20 years in current department or agency 12 18 12 18 34 2 4 31 55 340
2014 Less than 3 years in current department or agency 17 26 11 17 16 6 6 50 38 335
2014 3 to 10 years in current department or agency 9 16 11 23 38 2 1 26 63 1418
2014 11 to 20 years in current department or agency 7 15 11 22 41 2 1 22 66 976
2014 More than 20 years in current department or agency 9 19 10 20 36 4 1 30 59 300

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 28 14 6 3 1 2 77 9 674
2020 3 to 10 years in current department or agency 44 23 15 7 7 1 4 70 14 798
2020 11 to 20 years in current department or agency 44 20 17 8 6 1 4 67 15 987
2020 More than 20 years in current department or agency 51 18 14 7 4 1 5 74 11 353
2019 Less than 3 years in current department or agency 51 28 11 5 2 1 3 81 7 532
2019 3 to 10 years in current department or agency 44 26 16 6 4 1 3 73 10 732
2019 11 to 20 years in current department or agency 42 23 17 9 5 1 3 68 14 822
2019 More than 20 years in current department or agency 53 21 12 5 5 1 3 77 10 294

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 21 13 4 2 1 1 81 6 674
2020 3 to 10 years in current department or agency 55 25 11 3 2 0 2 83 6 793
2020 11 to 20 years in current department or agency 55 23 13 3 2 1 3 81 6 983
2020 More than 20 years in current department or agency 64 18 8 4 1 1 5 86 5 350
2019 Less than 3 years in current department or agency 53 22 13 4 3 2 3 79 7 532
2019 3 to 10 years in current department or agency 48 29 12 4 4 1 3 80 8 731
2019 11 to 20 years in current department or agency 50 25 13 5 3 1 3 78 8 817
2019 More than 20 years in current department or agency 61 18 7 5 3 1 4 84 9 292

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 81 8 3 1 1 4 3 95 2 673
2020 3 to 10 years in current department or agency 76 9 4 2 2 3 4 91 5 794
2020 11 to 20 years in current department or agency 71 7 6 2 3 6 4 87 6 984
2020 More than 20 years in current department or agency 71 6 4 3 4 5 6 87 8 351
2019 Less than 3 years in current department or agency 78 8 3 2 2 4 4 94 4 530
2019 3 to 10 years in current department or agency 77 8 5 1 3 3 3 90 5 727
2019 11 to 20 years in current department or agency 69 8 5 2 4 7 3 87 7 815
2019 More than 20 years in current department or agency 73 8 2 3 6 3 4 88 10 293

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 75 11 3 2 1 1 7 93 3 671
2020 3 to 10 years in current department or agency 73 10 5 1 2 1 7 92 3 796
2020 11 to 20 years in current department or agency 73 8 4 2 1 3 9 92 3 987
2020 More than 20 years in current department or agency 73 9 4 1 2 2 9 92 3 351
2019 Less than 3 years in current department or agency 81 7 2 1 1 2 7 97 2 528
2019 3 to 10 years in current department or agency 79 6 3 1 1 1 8 94 3 728
2019 11 to 20 years in current department or agency 77 6 3 1 2 2 9 93 4 821
2019 More than 20 years in current department or agency 79 5 2 0 2 2 10 95 2 293

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 45 15 6 2 4 0 75 9 674
2020 3 to 10 years in current department or agency 20 43 21 9 3 4 0 66 12 795
2020 11 to 20 years in current department or agency 17 44 21 10 3 5 0 64 14 984
2020 More than 20 years in current department or agency 21 45 17 11 2 5 0 69 14 351
2019 Less than 3 years in current department or agency 20 44 18 9 2 6 0 68 12 529
2019 3 to 10 years in current department or agency 14 41 22 14 4 4 0 58 19 731
2019 11 to 20 years in current department or agency 14 36 25 13 6 5 0 53 20 822
2019 More than 20 years in current department or agency 18 36 22 14 6 3 1 56 21 293
2018 Less than 3 years in current department or agency 26 39 21 6 2 6 0 69 9 579
2018 3 to 10 years in current department or agency 14 35 26 15 6 4 0 50 22 809
2018 11 to 20 years in current department or agency 13 32 27 15 10 4 0 46 26 864
2018 More than 20 years in current department or agency 14 33 24 14 9 5 0 49 25 257
2017 Less than 3 years in current department or agency 28 37 17 6 3 9 1 72 10 640
2017 3 to 10 years in current department or agency 15 34 25 13 8 4 0 52 22 1078
2017 11 to 20 years in current department or agency 12 33 23 17 10 4 0 47 28 1026
2017 More than 20 years in current department or agency 15 33 22 13 8 8 0 53 23 339

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 39 10 5 1 3 0 83 7 670
2020 3 to 10 years in current department or agency 32 41 14 9 3 1 0 73 12 792
2020 11 to 20 years in current department or agency 23 45 15 10 5 2 0 69 15 980
2020 More than 20 years in current department or agency 27 40 16 8 5 2 1 69 14 351
2019 Less than 3 years in current department or agency 34 44 11 6 2 3 0 80 9 530
2019 3 to 10 years in current department or agency 24 43 17 10 4 1 0 68 15 725
2019 11 to 20 years in current department or agency 20 42 18 13 5 2 0 63 18 820
2019 More than 20 years in current department or agency 25 38 18 9 5 4 0 67 15 294
2018 Less than 3 years in current department or agency 47 35 11 3 2 1 0 84 5 578
2018 3 to 10 years in current department or agency 33 43 14 6 3 1 0 77 9 807
2018 11 to 20 years in current department or agency 26 42 15 8 6 3 0 70 14 866
2018 More than 20 years in current department or agency 33 41 11 9 4 3 0 76 13 256
2017 Less than 3 years in current department or agency 48 35 8 4 1 3 0 86 5 642
2017 3 to 10 years in current department or agency 32 40 15 7 3 3 0 74 11 1076
2017 11 to 20 years in current department or agency 25 42 16 9 6 2 0 68 15 1025
2017 More than 20 years in current department or agency 28 41 15 8 3 5 0 73 12 336
2014 Less than 3 years in current department or agency 52 33 8 3 2 2 0 87 5 335
2014 3 to 10 years in current department or agency 36 38 14 7 3 3 0 76 10 1417
2014 11 to 20 years in current department or agency 31 39 16 7 4 3 0 72 12 976
2014 More than 20 years in current department or agency 35 40 12 7 3 3 0 77 10 300

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 33 11 5 1 6 1 82 6 675
2020 3 to 10 years in current department or agency 38 35 15 6 2 4 0 76 8 794
2020 11 to 20 years in current department or agency 32 41 13 6 3 4 0 76 10 981
2020 More than 20 years in current department or agency 36 40 14 4 4 3 0 78 8 352
2019 Less than 3 years in current department or agency 42 35 11 4 2 6 0 82 6 528
2019 3 to 10 years in current department or agency 34 41 13 6 3 3 0 77 10 728
2019 11 to 20 years in current department or agency 30 41 16 6 2 4 0 74 9 816
2019 More than 20 years in current department or agency 38 38 15 3 4 3 0 77 7 289
2018 Less than 3 years in current department or agency 48 30 12 4 2 5 0 82 6 579
2018 3 to 10 years in current department or agency 36 40 14 3 3 4 0 79 7 809
2018 11 to 20 years in current department or agency 32 39 16 4 5 4 0 75 9 861
2018 More than 20 years in current department or agency 42 35 13 5 3 2 0 79 8 256
2017 Less than 3 years in current department or agency 47 31 12 3 1 6 0 84 4 643
2017 3 to 10 years in current department or agency 33 38 16 6 3 4 1 74 9 1077
2017 11 to 20 years in current department or agency 30 39 16 5 5 4 0 72 11 1024
2017 More than 20 years in current department or agency 33 42 14 4 4 4 0 78 8 340
2014 Less than 3 years in current department or agency 49 31 11 1 1 7 0 87 2 335
2014 3 to 10 years in current department or agency 37 36 15 5 3 5 0 76 8 1415
2014 11 to 20 years in current department or agency 33 40 14 4 4 5 0 77 9 976
2014 More than 20 years in current department or agency 37 41 11 2 2 6 1 84 5 300

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 31 13 4 1 8 1 80 6 672
2020 3 to 10 years in current department or agency 37 35 16 5 2 5 0 76 7 797
2020 11 to 20 years in current department or agency 31 40 16 6 2 5 1 75 8 982
2020 More than 20 years in current department or agency 36 40 14 5 1 4 0 80 6 352

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 28 10 7 2 4 2 81 9 669
2020 3 to 10 years in current department or agency 39 30 13 7 4 5 2 74 11 793
2020 11 to 20 years in current department or agency 34 34 11 7 6 5 3 74 14 984
2020 More than 20 years in current department or agency 41 30 11 6 5 4 2 76 12 352

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 27 4 2 1 0 0 93 3 668
2020 3 to 10 years in current department or agency 51 35 8 4 2 0 0 87 6 792
2020 11 to 20 years in current department or agency 43 37 10 7 3 0 0 80 10 985
2020 More than 20 years in current department or agency 47 32 12 6 4 0 0 78 9 350
2019 Less than 3 years in current department or agency 55 34 5 3 2 1 0 90 5 530
2019 3 to 10 years in current department or agency 42 39 10 6 3 0 0 82 8 729
2019 11 to 20 years in current department or agency 33 41 12 8 5 0 0 75 13 826
2019 More than 20 years in current department or agency 37 35 14 9 5 0 0 72 14 293
2018 Less than 3 years in current department or agency 62 29 6 2 1 0 0 92 3 575
2018 3 to 10 years in current department or agency 40 39 12 6 3 0 0 79 9 811
2018 11 to 20 years in current department or agency 31 39 14 10 6 1 0 71 15 865
2018 More than 20 years in current department or agency 39 34 12 9 6 0 0 73 15 256
2017 Less than 3 years in current department or agency 61 30 6 2 0 0 0 92 2 641
2017 3 to 10 years in current department or agency 39 39 10 7 4 0 0 79 11 1075
2017 11 to 20 years in current department or agency 30 43 12 8 6 0 0 73 15 1027
2017 More than 20 years in current department or agency 36 36 14 8 6 0 0 72 14 340
2014 Less than 3 years in current department or agency 66 24 6 3 1 0 0 89 4 335
2014 3 to 10 years in current department or agency 38 40 12 6 3 0 0 78 9 1419
2014 11 to 20 years in current department or agency 33 40 12 9 5 0 0 74 15 972
2014 More than 20 years in current department or agency 35 39 9 10 6 1 0 74 16 299

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 27 10 4 2 0 0 84 6 670
2020 3 to 10 years in current department or agency 42 34 14 5 4 0 0 77 9 793
2020 11 to 20 years in current department or agency 33 37 16 8 5 0 0 71 13 979
2020 More than 20 years in current department or agency 37 34 15 9 5 0 0 71 14 351
2019 Less than 3 years in current department or agency 46 32 13 6 3 1 0 78 9 532
2019 3 to 10 years in current department or agency 34 36 16 8 5 0 0 70 13 730
2019 11 to 20 years in current department or agency 26 35 20 13 7 0 0 61 19 825
2019 More than 20 years in current department or agency 32 29 16 13 8 1 0 62 21 290
2018 Less than 3 years in current department or agency 52 30 12 4 2 0 0 81 7 578
2018 3 to 10 years in current department or agency 30 36 19 9 5 0 0 67 15 809
2018 11 to 20 years in current department or agency 21 34 21 13 10 1 0 56 23 865
2018 More than 20 years in current department or agency 27 30 20 12 8 0 0 58 21 257
2017 Less than 3 years in current department or agency 51 32 10 4 2 1 0 84 6 641
2017 3 to 10 years in current department or agency 29 34 19 12 6 0 0 63 18 1077
2017 11 to 20 years in current department or agency 22 34 20 13 9 1 0 57 22 1027
2017 More than 20 years in current department or agency 25 35 18 12 9 1 0 61 21 339
2014 Less than 3 years in current department or agency 43 36 9 8 4 1 0 79 11 335
2014 3 to 10 years in current department or agency 22 37 19 14 7 1 0 59 21 1419
2014 11 to 20 years in current department or agency 17 35 21 16 10 1 0 53 26 974
2014 More than 20 years in current department or agency 20 40 16 12 11 2 0 60 23 300

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 31 8 5 2 0 0 86 6 663
2020 3 to 10 years in current department or agency 42 36 12 6 3 0 0 79 9 792
2020 11 to 20 years in current department or agency 32 39 15 10 5 0 0 71 14 979
2020 More than 20 years in current department or agency 35 38 14 9 4 0 0 73 13 351
2019 Less than 3 years in current department or agency 44 35 13 6 3 0 0 79 9 525
2019 3 to 10 years in current department or agency 32 41 12 10 5 0 0 72 15 725
2019 11 to 20 years in current department or agency 25 35 20 14 6 0 0 60 20 821
2019 More than 20 years in current department or agency 31 32 16 12 8 1 0 63 21 291
2018 Less than 3 years in current department or agency 50 33 11 5 2 0 0 83 7 575
2018 3 to 10 years in current department or agency 29 39 16 10 5 0 0 69 15 809
2018 11 to 20 years in current department or agency 21 35 20 15 8 0 0 56 24 860
2018 More than 20 years in current department or agency 26 36 14 15 8 0 0 63 23 256
2017 Less than 3 years in current department or agency 49 35 9 5 2 0 0 84 7 643
2017 3 to 10 years in current department or agency 29 38 15 13 5 0 0 66 18 1078
2017 11 to 20 years in current department or agency 22 37 18 15 8 0 0 59 23 1024
2017 More than 20 years in current department or agency 24 38 13 15 10 0 0 63 25 340
2014 Less than 3 years in current department or agency 43 36 10 6 3 1 0 80 10 335
2014 3 to 10 years in current department or agency 21 38 20 14 7 0 0 59 21 1419
2014 11 to 20 years in current department or agency 17 37 19 16 11 0 0 54 27 974
2014 More than 20 years in current department or agency 19 42 15 13 10 1 0 62 23 300

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 23 17 8 4 3 0 71 12 668
2020 3 to 10 years in current department or agency 37 26 18 9 5 4 1 66 15 797
2020 11 to 20 years in current department or agency 36 27 15 11 6 3 1 66 18 986
2020 More than 20 years in current department or agency 40 25 16 10 4 3 1 68 15 353
2019 Less than 3 years in current department or agency 37 24 15 12 6 5 1 65 19 531
2019 3 to 10 years in current department or agency 29 28 19 14 7 2 2 59 21 731
2019 11 to 20 years in current department or agency 28 25 20 13 10 3 2 56 23 824
2019 More than 20 years in current department or agency 37 24 15 8 11 3 2 64 20 292
2018 Less than 3 years in current department or agency 41 25 15 11 5 3 0 68 16 579
2018 3 to 10 years in current department or agency 28 29 18 13 8 2 1 60 22 808
2018 11 to 20 years in current department or agency 23 25 22 15 10 4 1 51 26 867
2018 More than 20 years in current department or agency 32 25 18 13 8 3 2 59 22 256
2017 Less than 3 years in current department or agency 39 24 15 9 5 8 0 69 15 641
2017 3 to 10 years in current department or agency 26 25 21 13 10 4 1 54 24 1077
2017 11 to 20 years in current department or agency 23 26 19 15 10 6 2 53 27 1026
2017 More than 20 years in current department or agency 27 30 14 10 10 6 3 63 22 340
2014 Less than 3 years in current department or agency 34 26 19 9 7 3 2 62 17 335
2014 3 to 10 years in current department or agency 24 26 18 15 11 5 1 53 27 1419
2014 11 to 20 years in current department or agency 24 26 19 13 10 6 1 54 25 976
2014 More than 20 years in current department or agency 28 29 11 10 9 9 4 66 22 300
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 22 42 37 674
2020 3 to 10 years in current department or agency 18 41 40 797
2020 11 to 20 years in current department or agency 16 46 38 987
2020 More than 20 years in current department or agency 28 44 28 352
2019 Less than 3 years in current department or agency 24 34 42 533
2019 3 to 10 years in current department or agency 24 37 40 734
2019 11 to 20 years in current department or agency 18 43 39 827
2019 More than 20 years in current department or agency 26 42 31 295
2018 Less than 3 years in current department or agency 23 40 36 579
2018 3 to 10 years in current department or agency 22 39 38 812
2018 11 to 20 years in current department or agency 22 38 40 867
2018 More than 20 years in current department or agency 26 41 33 256
2017 Less than 3 years in current department or agency 26 38 36 642
2017 3 to 10 years in current department or agency 24 37 39 1078
2017 11 to 20 years in current department or agency 20 41 38 1028
2017 More than 20 years in current department or agency 28 42 30 340
2014 Less than 3 years in current department or agency 27 35 37 335
2014 3 to 10 years in current department or agency 25 36 39 1419
2014 11 to 20 years in current department or agency 19 44 37 977
2014 More than 20 years in current department or agency 17 48 35 298

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in current department or agency 1 43 34 6 9 5 147
2020 3 to 10 years in current department or agency 8 38 42 3 1 8 150
2020 11 to 20 years in current department or agency 25 34 27 7 1 6 158
2020 More than 20 years in current department or agency 59 21 7 7 0 6 99
2019 Less than 3 years in current department or agency 0 39 34 6 8 14 132
2019 3 to 10 years in current department or agency 7 41 39 7 1 5 176
2019 11 to 20 years in current department or agency 18 31 34 10 0 7 152
2019 More than 20 years in current department or agency 63 13 9 11 1 3 78
2018 Less than 3 years in current department or agency 3 31 38 4 19 6 138
2018 3 to 10 years in current department or agency 3 38 36 12 2 8 184
2018 11 to 20 years in current department or agency 14 32 29 16 0 8 190
2018 More than 20 years in current department or agency 65 21 4 6 1 2 69
2017 Less than 3 years in current department or agency 2 23 39 5 23 6 171
2017 3 to 10 years in current department or agency 6 29 49 11 1 4 259
2017 11 to 20 years in current department or agency 15 30 29 18 2 5 211
2017 More than 20 years in current department or agency 61 11 6 15 1 7 93
2014 Less than 3 years in current department or agency 6 20 40 10 9999 24 96
2014 3 to 10 years in current department or agency 6 33 38 14 9999 9 366
2014 11 to 20 years in current department or agency 17 36 23 15 9999 10 187
2014 More than 20 years in current department or agency 64 15 4 10 9999 7 51
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 674
2020 3 to 10 years in current department or agency 8 92 796
2020 11 to 20 years in current department or agency 10 90 984
2020 More than 20 years in current department or agency 8 92 349
2019 Less than 3 years in current department or agency 12 88 533
2019 3 to 10 years in current department or agency 12 88 733
2019 11 to 20 years in current department or agency 13 87 825
2019 More than 20 years in current department or agency 14 86 295
2018 Less than 3 years in current department or agency 13 87 578
2018 3 to 10 years in current department or agency 14 86 810
2018 11 to 20 years in current department or agency 16 84 864
2018 More than 20 years in current department or agency 10 90 256

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 48 52 49
2020 3 to 10 years in current department or agency 49 51 65
2020 11 to 20 years in current department or agency 46 54 97
2020 More than 20 years in current department or agency 52 48 28
2019 Less than 3 years in current department or agency 52 48 67
2019 3 to 10 years in current department or agency 60 40 87
2019 11 to 20 years in current department or agency 53 47 108
2019 More than 20 years in current department or agency 52 48 40
2018 Less than 3 years in current department or agency 59 41 72
2018 3 to 10 years in current department or agency 48 52 110
2018 11 to 20 years in current department or agency 50 50 134
2018 More than 20 years in current department or agency 34 66 24

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 49 51 49
2020 3 to 10 years in current department or agency 60 40 65
2020 11 to 20 years in current department or agency 63 37 97
2020 More than 20 years in current department or agency 52 48 28
2019 Less than 3 years in current department or agency 57 43 67
2019 3 to 10 years in current department or agency 57 43 87
2019 11 to 20 years in current department or agency 56 44 108
2019 More than 20 years in current department or agency 46 54 40
2018 Less than 3 years in current department or agency 55 45 72
2018 3 to 10 years in current department or agency 62 38 110
2018 11 to 20 years in current department or agency 62 38 134
2018 More than 20 years in current department or agency 70 30 24

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 7 93 65
2020 11 to 20 years in current department or agency 7 93 97
2019 Less than 3 years in current department or agency 6 94 67
2019 3 to 10 years in current department or agency 5 95 87
2019 11 to 20 years in current department or agency 10 90 108
2019 More than 20 years in current department or agency 14 86 40
2018 11 to 20 years in current department or agency 8 92 134
2018 More than 20 years in current department or agency 0 100 24

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 49
2020 3 to 10 years in current department or agency 0 100 65
2020 11 to 20 years in current department or agency 0 100 97
2020 More than 20 years in current department or agency 0 100 28
2019 Less than 3 years in current department or agency 0 100 67
2019 3 to 10 years in current department or agency 0 100 87
2019 11 to 20 years in current department or agency 0 100 108
2019 More than 20 years in current department or agency 0 100 40
2018 Less than 3 years in current department or agency 0 100 72
2018 3 to 10 years in current department or agency 0 100 110
2018 11 to 20 years in current department or agency 0 100 134
2018 More than 20 years in current department or agency 0 100 24

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 49
2020 11 to 20 years in current department or agency 14 86 97
2019 Less than 3 years in current department or agency 9 91 67
2019 11 to 20 years in current department or agency 11 89 108
2018 3 to 10 years in current department or agency 8 92 110
2018 11 to 20 years in current department or agency 6 94 134

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 5 95 97
2020 More than 20 years in current department or agency 0 100 28
2019 Less than 3 years in current department or agency 12 88 67
2019 More than 20 years in current department or agency 13 87 40
2018 11 to 20 years in current department or agency 4 96 134

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 More than 20 years in current department or agency 0 100 24

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 30 70 49
2020 3 to 10 years in current department or agency 36 64 65
2020 11 to 20 years in current department or agency 47 53 97
2020 More than 20 years in current department or agency 40 60 28
2019 Less than 3 years in current department or agency 51 49 67
2019 3 to 10 years in current department or agency 43 57 87
2019 11 to 20 years in current department or agency 50 50 108
2019 More than 20 years in current department or agency 55 45 40
2018 Less than 3 years in current department or agency 50 50 72
2018 3 to 10 years in current department or agency 42 58 109
2018 11 to 20 years in current department or agency 40 60 134
2018 More than 20 years in current department or agency 59 41 24

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 45 55 49
2020 3 to 10 years in current department or agency 43 57 65
2020 11 to 20 years in current department or agency 35 65 97
2020 More than 20 years in current department or agency 45 55 28
2019 Less than 3 years in current department or agency 40 60 67
2019 3 to 10 years in current department or agency 37 63 87
2019 11 to 20 years in current department or agency 31 69 108
2019 More than 20 years in current department or agency 33 67 40
2018 Less than 3 years in current department or agency 38 62 72
2018 3 to 10 years in current department or agency 36 64 109
2018 11 to 20 years in current department or agency 39 61 134
2018 More than 20 years in current department or agency 49 51 24

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 41 59 49
2020 3 to 10 years in current department or agency 38 62 65
2020 11 to 20 years in current department or agency 51 49 97
2020 More than 20 years in current department or agency 50 50 28
2019 Less than 3 years in current department or agency 46 54 67
2019 3 to 10 years in current department or agency 47 53 87
2019 11 to 20 years in current department or agency 50 50 108
2019 More than 20 years in current department or agency 69 31 40
2018 Less than 3 years in current department or agency 27 73 72
2018 3 to 10 years in current department or agency 39 61 109
2018 11 to 20 years in current department or agency 52 48 134
2018 More than 20 years in current department or agency 46 54 24

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 46 54 49
2020 3 to 10 years in current department or agency 35 65 65
2020 11 to 20 years in current department or agency 46 54 97
2020 More than 20 years in current department or agency 64 36 28
2019 Less than 3 years in current department or agency 49 51 67
2019 3 to 10 years in current department or agency 37 63 87
2019 11 to 20 years in current department or agency 45 55 108
2019 More than 20 years in current department or agency 26 74 40
2018 Less than 3 years in current department or agency 43 57 72
2018 3 to 10 years in current department or agency 39 61 109
2018 11 to 20 years in current department or agency 40 60 134
2018 More than 20 years in current department or agency 50 50 24

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 30 70 49
2020 3 to 10 years in current department or agency 34 66 65
2020 11 to 20 years in current department or agency 35 65 97
2020 More than 20 years in current department or agency 25 75 28
2019 Less than 3 years in current department or agency 39 61 67
2019 3 to 10 years in current department or agency 33 67 87
2019 11 to 20 years in current department or agency 27 73 108
2019 More than 20 years in current department or agency 34 66 40
2018 Less than 3 years in current department or agency 27 73 72
2018 3 to 10 years in current department or agency 28 72 109
2018 11 to 20 years in current department or agency 34 66 134
2018 More than 20 years in current department or agency 38 62 24

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 56 44 49
2020 3 to 10 years in current department or agency 51 49 65
2020 11 to 20 years in current department or agency 50 50 97
2020 More than 20 years in current department or agency 59 41 28
2019 Less than 3 years in current department or agency 62 38 67
2019 3 to 10 years in current department or agency 58 42 87
2019 11 to 20 years in current department or agency 56 44 108
2019 More than 20 years in current department or agency 37 63 40
2018 Less than 3 years in current department or agency 52 48 72
2018 3 to 10 years in current department or agency 55 45 109
2018 11 to 20 years in current department or agency 51 49 134
2018 More than 20 years in current department or agency 38 62 24

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 37 63 49
2020 3 to 10 years in current department or agency 33 67 65
2020 11 to 20 years in current department or agency 34 66 97
2020 More than 20 years in current department or agency 43 57 28
2019 Less than 3 years in current department or agency 42 58 67
2019 3 to 10 years in current department or agency 40 60 87
2019 11 to 20 years in current department or agency 32 68 108
2019 More than 20 years in current department or agency 35 65 40
2018 Less than 3 years in current department or agency 35 65 72
2018 3 to 10 years in current department or agency 31 69 109
2018 11 to 20 years in current department or agency 36 64 134
2018 More than 20 years in current department or agency 34 66 24

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 49
2020 3 to 10 years in current department or agency 0 100 65
2019 3 to 10 years in current department or agency 0 100 87
2018 11 to 20 years in current department or agency 0 100 134
2018 More than 20 years in current department or agency 0 100 24

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 49
2020 3 to 10 years in current department or agency 14 86 65
2019 Less than 3 years in current department or agency 10 90 67
2019 11 to 20 years in current department or agency 5 95 108
2018 3 to 10 years in current department or agency 6 94 109
2018 11 to 20 years in current department or agency 6 94 134

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 8 92 65
2020 11 to 20 years in current department or agency 8 92 97
2019 3 to 10 years in current department or agency 7 93 87
2019 11 to 20 years in current department or agency 8 92 108
2018 Less than 3 years in current department or agency 11 89 72
2018 3 to 10 years in current department or agency 10 90 109
2018 11 to 20 years in current department or agency 8 92 134
2018 More than 20 years in current department or agency 26 74 24

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 47 53 49
2020 3 to 10 years in current department or agency 54 46 65
2020 11 to 20 years in current department or agency 46 54 97
2020 More than 20 years in current department or agency 48 52 28
2019 Less than 3 years in current department or agency 56 44 67
2019 3 to 10 years in current department or agency 43 57 87
2019 11 to 20 years in current department or agency 51 49 108
2019 More than 20 years in current department or agency 50 50 40
2018 Less than 3 years in current department or agency 43 57 72
2018 3 to 10 years in current department or agency 54 46 109
2018 11 to 20 years in current department or agency 49 51 134
2018 More than 20 years in current department or agency 51 49 24

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 17 83 65
2020 11 to 20 years in current department or agency 25 75 97
2019 Less than 3 years in current department or agency 35 65 67
2019 3 to 10 years in current department or agency 29 71 87
2019 11 to 20 years in current department or agency 29 71 108
2019 More than 20 years in current department or agency 25 75 40
2018 3 to 10 years in current department or agency 24 76 109
2018 11 to 20 years in current department or agency 27 73 134

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 16 84 65
2020 11 to 20 years in current department or agency 11 89 97
2019 Less than 3 years in current department or agency 11 89 67
2019 3 to 10 years in current department or agency 11 89 87
2019 11 to 20 years in current department or agency 10 90 108
2019 More than 20 years in current department or agency 17 83 40
2018 Less than 3 years in current department or agency 16 84 72
2018 3 to 10 years in current department or agency 11 89 109
2018 11 to 20 years in current department or agency 15 85 134
2018 More than 20 years in current department or agency 26 74 24

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 66 34 49
2020 3 to 10 years in current department or agency 46 54 65
2020 11 to 20 years in current department or agency 54 46 97
2020 More than 20 years in current department or agency 61 39 28
2019 Less than 3 years in current department or agency 54 46 66
2019 3 to 10 years in current department or agency 57 43 87
2019 11 to 20 years in current department or agency 49 51 108
2019 More than 20 years in current department or agency 64 36 39
2018 Less than 3 years in current department or agency 56 44 72
2018 3 to 10 years in current department or agency 45 55 110
2018 11 to 20 years in current department or agency 50 50 134
2018 More than 20 years in current department or agency 57 43 24

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 22 78 49
2020 3 to 10 years in current department or agency 27 73 65
2020 11 to 20 years in current department or agency 19 81 97
2020 More than 20 years in current department or agency 32 68 28
2019 Less than 3 years in current department or agency 31 69 66
2019 3 to 10 years in current department or agency 30 70 87
2019 11 to 20 years in current department or agency 25 75 108
2019 More than 20 years in current department or agency 23 77 39
2018 Less than 3 years in current department or agency 32 68 72
2018 3 to 10 years in current department or agency 17 83 110
2018 11 to 20 years in current department or agency 26 74 134
2018 More than 20 years in current department or agency 38 62 24

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 49
2020 11 to 20 years in current department or agency 6 94 97
2019 3 to 10 years in current department or agency 7 93 87
2019 11 to 20 years in current department or agency 6 94 108
2018 11 to 20 years in current department or agency 5 95 134

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 15 85 65
2020 11 to 20 years in current department or agency 13 87 97
2019 3 to 10 years in current department or agency 10 90 87
2019 11 to 20 years in current department or agency 10 90 108
2018 3 to 10 years in current department or agency 17 83 110
2018 11 to 20 years in current department or agency 14 86 134

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 9 91 65
2020 11 to 20 years in current department or agency 6 94 97
2019 3 to 10 years in current department or agency 10 90 87
2019 11 to 20 years in current department or agency 8 92 108
2018 3 to 10 years in current department or agency 6 94 110
2018 11 to 20 years in current department or agency 6 94 134

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 49
2019 More than 20 years in current department or agency 0 100 39
2018 Less than 3 years in current department or agency 0 100 72

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 49
2020 11 to 20 years in current department or agency 7 93 97
2019 3 to 10 years in current department or agency 11 89 87
2019 11 to 20 years in current department or agency 17 83 108
2018 3 to 10 years in current department or agency 13 87 110
2018 11 to 20 years in current department or agency 12 88 134

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 9 91 65
2020 11 to 20 years in current department or agency 5 95 97
2019 3 to 10 years in current department or agency 14 86 87
2019 11 to 20 years in current department or agency 18 82 108
2018 3 to 10 years in current department or agency 7 93 110
2018 11 to 20 years in current department or agency 7 93 134

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 18 82 49
2020 3 to 10 years in current department or agency 33 67 65
2020 11 to 20 years in current department or agency 33 67 97
2020 More than 20 years in current department or agency 18 82 28
2019 Less than 3 years in current department or agency 29 71 66
2019 3 to 10 years in current department or agency 28 72 87
2019 11 to 20 years in current department or agency 32 68 108
2019 More than 20 years in current department or agency 18 82 39
2018 Less than 3 years in current department or agency 31 69 72
2018 3 to 10 years in current department or agency 36 64 110
2018 11 to 20 years in current department or agency 34 66 134
2018 More than 20 years in current department or agency 22 78 24

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 17 83 44
2019 More than 20 years in current department or agency 0 100 39
2018 3 to 10 years in current department or agency 13 87 106
2018 11 to 20 years in current department or agency 12 88 132

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 15 85 39
2018 3 to 10 years in current department or agency 16 84 106
2018 11 to 20 years in current department or agency 17 83 132

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 8 92 106
2018 11 to 20 years in current department or agency 9 91 132

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 5 95 106
2018 11 to 20 years in current department or agency 8 92 132

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 9 91 72
2018 3 to 10 years in current department or agency 11 89 106
2018 11 to 20 years in current department or agency 8 92 132
2018 More than 20 years in current department or agency 0 100 22

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 7 93 72
2018 3 to 10 years in current department or agency 11 89 106
2018 11 to 20 years in current department or agency 10 90 132
2018 More than 20 years in current department or agency 0 100 22

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 44
2018 3 to 10 years in current department or agency 11 89 106
2018 11 to 20 years in current department or agency 9 91 132

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 17 83 72
2018 3 to 10 years in current department or agency 10 90 106
2018 11 to 20 years in current department or agency 8 92 132
2018 More than 20 years in current department or agency 0 100 22

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 16 84 44
2018 Less than 3 years in current department or agency 9 91 72
2018 3 to 10 years in current department or agency 15 85 106
2018 11 to 20 years in current department or agency 16 84 132
2018 More than 20 years in current department or agency 0 100 22

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 44
2019 More than 20 years in current department or agency 23 77 39
2018 Less than 3 years in current department or agency 23 77 72
2018 3 to 10 years in current department or agency 30 70 106
2018 11 to 20 years in current department or agency 33 67 132
2018 More than 20 years in current department or agency 37 63 22

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 10 90 72
2018 3 to 10 years in current department or agency 9 91 106
2018 11 to 20 years in current department or agency 15 85 132
2018 More than 20 years in current department or agency 22 78 22

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 34 66 44
2019 More than 20 years in current department or agency 44 56 39
2018 Less than 3 years in current department or agency 42 58 72
2018 3 to 10 years in current department or agency 50 50 106
2018 11 to 20 years in current department or agency 57 43 132
2018 More than 20 years in current department or agency 60 40 22

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 44
2018 Less than 3 years in current department or agency 0 100 72
2018 3 to 10 years in current department or agency 0 100 106

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 52 48 44
2019 More than 20 years in current department or agency 65 35 39
2018 Less than 3 years in current department or agency 43 57 72
2018 3 to 10 years in current department or agency 58 42 106
2018 11 to 20 years in current department or agency 64 36 132
2018 More than 20 years in current department or agency 67 33 22

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 72
2018 More than 20 years in current department or agency 0 100 22

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 20 80 44
2019 More than 20 years in current department or agency 20 80 39
2018 3 to 10 years in current department or agency 13 87 106
2018 11 to 20 years in current department or agency 13 87 132

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 17 12 14 4 2 42 10 59 12 673
2020 3 to 10 years in current department or agency 13 13 19 5 4 37 7 48 17 793
2020 11 to 20 years in current department or agency 11 14 15 7 7 41 5 46 26 986
2020 More than 20 years in current department or agency 14 18 20 9 5 31 3 48 22 348
2019 Less than 3 years in current department or agency 14 14 16 5 4 38 9 52 18 532
2019 3 to 10 years in current department or agency 11 14 24 7 7 30 7 40 23 731
2019 11 to 20 years in current department or agency 8 15 22 10 8 32 5 37 28 824
2019 More than 20 years in current department or agency 12 18 19 7 8 30 5 48 22 295
2018 Less than 3 years in current department or agency 15 13 18 4 3 37 9 52 14 578
2018 3 to 10 years in current department or agency 10 12 23 9 8 32 6 36 28 806
2018 11 to 20 years in current department or agency 8 14 28 8 9 28 4 33 26 865
2018 More than 20 years in current department or agency 12 20 22 8 7 26 5 47 21 255
2017 Less than 3 years in current department or agency 16 10 15 3 2 42 12 57 11 643
2017 3 to 10 years in current department or agency 11 12 22 7 7 33 8 39 24 1081
2017 11 to 20 years in current department or agency 10 13 20 9 9 33 5 38 29 1029
2017 More than 20 years in current department or agency 12 15 20 9 10 30 3 41 28 339
2014 Less than 3 years in current department or agency 15 9 13 3 4 38 17 54 17 334
2014 3 to 10 years in current department or agency 11 13 19 7 6 37 8 42 23 1418
2014 11 to 20 years in current department or agency 10 14 20 9 7 36 5 40 27 976
2014 More than 20 years in current department or agency 13 17 21 6 7 33 3 47 20 300

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 26 15 4 2 16 1 76 7 672
2020 3 to 10 years in current department or agency 29 29 21 5 3 12 1 66 10 793
2020 11 to 20 years in current department or agency 23 33 18 8 5 13 1 65 15 984
2020 More than 20 years in current department or agency 27 37 15 6 5 9 1 71 12 350
2019 Less than 3 years in current department or agency 31 28 16 5 3 15 2 71 9 532
2019 3 to 10 years in current department or agency 24 30 22 8 5 10 1 60 15 732
2019 11 to 20 years in current department or agency 23 31 21 9 5 9 1 60 16 825
2019 More than 20 years in current department or agency 30 35 17 6 6 6 0 69 13 293
2018 Less than 3 years in current department or agency 33 28 17 3 3 15 1 73 7 576
2018 3 to 10 years in current department or agency 22 30 21 9 6 12 0 59 17 808
2018 11 to 20 years in current department or agency 18 32 23 10 7 10 0 55 19 868
2018 More than 20 years in current department or agency 26 35 17 6 7 8 0 67 14 257
2017 Less than 3 years in current department or agency 32 24 15 4 1 23 2 74 6 642
2017 3 to 10 years in current department or agency 22 26 22 7 7 15 1 57 17 1076
2017 11 to 20 years in current department or agency 21 30 20 11 6 12 1 57 19 1023
2017 More than 20 years in current department or agency 22 35 16 8 7 11 0 64 17 340
2014 Less than 3 years in current department or agency 30 20 15 4 3 25 3 70 9 334
2014 3 to 10 years in current department or agency 21 26 21 7 4 20 1 59 14 1417
2014 11 to 20 years in current department or agency 19 30 19 8 5 18 1 60 16 975
2014 More than 20 years in current department or agency 23 34 20 4 5 13 1 66 11 300
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 3 97 672
2020 3 to 10 years in current department or agency 7 93 797
2020 11 to 20 years in current department or agency 7 93 983
2020 More than 20 years in current department or agency 8 92 349
2019 Less than 3 years in current department or agency 7 93 532
2019 3 to 10 years in current department or agency 8 92 732
2019 11 to 20 years in current department or agency 8 92 825
2019 More than 20 years in current department or agency 6 94 294
2018 Less than 3 years in current department or agency 4 96 580
2018 3 to 10 years in current department or agency 8 92 810
2018 11 to 20 years in current department or agency 9 91 865
2018 More than 20 years in current department or agency 5 95 256

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 36 64 20
2020 3 to 10 years in current department or agency 35 65 53
2020 11 to 20 years in current department or agency 26 74 68
2020 More than 20 years in current department or agency 28 72 27
2019 Less than 3 years in current department or agency 39 61 34
2019 3 to 10 years in current department or agency 37 63 58
2019 11 to 20 years in current department or agency 31 69 66
2019 More than 20 years in current department or agency 43 57 19
2018 3 to 10 years in current department or agency 36 64 64
2018 11 to 20 years in current department or agency 31 69 77

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 76 24 53
2020 11 to 20 years in current department or agency 90 10 68
2019 3 to 10 years in current department or agency 78 22 58
2019 11 to 20 years in current department or agency 80 20 66
2018 3 to 10 years in current department or agency 78 22 64
2018 11 to 20 years in current department or agency 85 15 77

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 20
2020 More than 20 years in current department or agency 0 100 27
2019 More than 20 years in current department or agency 0 100 19
2018 More than 20 years in current department or agency 0 100 11

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 20
2020 3 to 10 years in current department or agency 0 100 53
2020 11 to 20 years in current department or agency 0 100 68
2020 More than 20 years in current department or agency 0 100 27
2019 Less than 3 years in current department or agency 0 100 34
2019 3 to 10 years in current department or agency 0 100 58
2018 Less than 3 years in current department or agency 0 100 25
2018 11 to 20 years in current department or agency 0 100 77

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 8 92 68
2019 3 to 10 years in current department or agency 12 88 58
2019 11 to 20 years in current department or agency 7 93 66
2018 Less than 3 years in current department or agency 20 80 25
2018 11 to 20 years in current department or agency 8 92 77

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 0 100 27
2018 More than 20 years in current department or agency 0 100 11

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 12 88 53
2020 11 to 20 years in current department or agency 9 91 68
2019 3 to 10 years in current department or agency 11 89 58
2019 11 to 20 years in current department or agency 14 86 66
2018 3 to 10 years in current department or agency 7 93 64
2018 11 to 20 years in current department or agency 9 91 77

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 40 60 20
2020 3 to 10 years in current department or agency 20 80 53
2020 11 to 20 years in current department or agency 41 59 68
2020 More than 20 years in current department or agency 41 59 27
2019 3 to 10 years in current department or agency 27 73 58
2019 11 to 20 years in current department or agency 19 81 66
2018 3 to 10 years in current department or agency 23 77 64
2018 11 to 20 years in current department or agency 21 79 77

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 13 87 53
2020 11 to 20 years in current department or agency 23 77 68
2019 3 to 10 years in current department or agency 17 83 58
2019 11 to 20 years in current department or agency 10 90 66
2018 3 to 10 years in current department or agency 11 89 64
2018 11 to 20 years in current department or agency 11 89 77

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 11 89 53
2020 11 to 20 years in current department or agency 17 83 68
2019 3 to 10 years in current department or agency 14 86 58
2019 11 to 20 years in current department or agency 8 92 66
2018 Less than 3 years in current department or agency 20 80 25
2018 3 to 10 years in current department or agency 13 87 64

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 20
2019 3 to 10 years in current department or agency 8 92 58
2019 More than 20 years in current department or agency 0 100 19
2018 Less than 3 years in current department or agency 0 100 25

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 25 75 53
2020 11 to 20 years in current department or agency 21 79 68
2019 Less than 3 years in current department or agency 45 55 34
2019 3 to 10 years in current department or agency 27 73 58
2019 11 to 20 years in current department or agency 22 78 66
2019 More than 20 years in current department or agency 25 75 19
2018 3 to 10 years in current department or agency 20 80 64
2018 11 to 20 years in current department or agency 30 70 77

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 26 74 20
2020 3 to 10 years in current department or agency 31 69 53
2020 11 to 20 years in current department or agency 23 77 68
2020 More than 20 years in current department or agency 29 71 27
2019 3 to 10 years in current department or agency 33 67 58
2019 11 to 20 years in current department or agency 29 71 66
2018 Less than 3 years in current department or agency 28 72 25
2018 3 to 10 years in current department or agency 23 77 64
2018 11 to 20 years in current department or agency 29 71 77
2018 More than 20 years in current department or agency 54 46 11

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 20
2020 3 to 10 years in current department or agency 0 100 53
2018 More than 20 years in current department or agency 0 100 11

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 0 100 27
2019 More than 20 years in current department or agency 0 100 19
2018 More than 20 years in current department or agency 0 100 11

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 11 89 68
2019 11 to 20 years in current department or agency 8 92 66
2019 More than 20 years in current department or agency 0 100 19
2018 11 to 20 years in current department or agency 8 92 77
2018 More than 20 years in current department or agency 0 100 11

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 20 80 53
2020 11 to 20 years in current department or agency 39 61 68
2019 3 to 10 years in current department or agency 22 78 58
2019 11 to 20 years in current department or agency 26 74 66
2018 3 to 10 years in current department or agency 16 84 64
2018 11 to 20 years in current department or agency 25 75 77

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 20
2020 3 to 10 years in current department or agency 0 100 53
2020 11 to 20 years in current department or agency 0 100 68
2020 More than 20 years in current department or agency 0 100 27
2019 3 to 10 years in current department or agency 0 100 58
2019 11 to 20 years in current department or agency 0 100 66
2018 3 to 10 years in current department or agency 0 100 64
2018 11 to 20 years in current department or agency 0 100 77

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 18 82 53
2020 11 to 20 years in current department or agency 13 87 68
2019 3 to 10 years in current department or agency 15 85 58
2019 11 to 20 years in current department or agency 23 77 66
2018 3 to 10 years in current department or agency 16 84 64
2018 11 to 20 years in current department or agency 18 82 77

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 20
2020 3 to 10 years in current department or agency 0 100 53
2020 11 to 20 years in current department or agency 0 100 68
2020 More than 20 years in current department or agency 0 100 27
2019 Less than 3 years in current department or agency 0 100 34
2019 3 to 10 years in current department or agency 0 100 58
2019 11 to 20 years in current department or agency 0 100 66
2019 More than 20 years in current department or agency 0 100 19
2018 Less than 3 years in current department or agency 0 100 25
2018 3 to 10 years in current department or agency 0 100 64
2018 11 to 20 years in current department or agency 0 100 77
2018 More than 20 years in current department or agency 0 100 11

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 17 83 53
2020 11 to 20 years in current department or agency 13 87 68
2019 3 to 10 years in current department or agency 15 85 58
2019 11 to 20 years in current department or agency 16 84 66
2018 3 to 10 years in current department or agency 11 89 64
2018 11 to 20 years in current department or agency 18 82 77

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 39 61 20
2020 3 to 10 years in current department or agency 25 75 53
2020 11 to 20 years in current department or agency 19 81 68
2020 More than 20 years in current department or agency 22 78 27
2019 Less than 3 years in current department or agency 31 69 34
2019 3 to 10 years in current department or agency 24 76 58
2019 11 to 20 years in current department or agency 20 80 65
2019 More than 20 years in current department or agency 27 73 19
2018 3 to 10 years in current department or agency 22 78 64
2018 11 to 20 years in current department or agency 35 65 77

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 17 83 53
2020 11 to 20 years in current department or agency 9 91 68
2019 Less than 3 years in current department or agency 20 80 34
2019 3 to 10 years in current department or agency 12 88 58
2018 Less than 3 years in current department or agency 19 81 25
2018 3 to 10 years in current department or agency 8 92 64
2018 11 to 20 years in current department or agency 8 92 77
2018 More than 20 years in current department or agency 0 100 11

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 53
2019 More than 20 years in current department or agency 0 100 19
2018 Less than 3 years in current department or agency 0 100 25
2018 More than 20 years in current department or agency 0 100 11

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 23 77 53
2020 11 to 20 years in current department or agency 16 84 68
2019 3 to 10 years in current department or agency 15 85 58
2018 3 to 10 years in current department or agency 15 85 64
2018 11 to 20 years in current department or agency 12 88 77

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 0 100 19
2018 More than 20 years in current department or agency 0 100 11

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 0 100 27
2019 11 to 20 years in current department or agency 0 100 65
2019 More than 20 years in current department or agency 0 100 19
2018 Less than 3 years in current department or agency 0 100 25
2018 More than 20 years in current department or agency 0 100 11

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 15 85 34
2019 11 to 20 years in current department or agency 8 92 65
2018 More than 20 years in current department or agency 0 100 11

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 10 90 58
2019 11 to 20 years in current department or agency 11 89 65
2018 11 to 20 years in current department or agency 15 85 77

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 45 55 20
2020 3 to 10 years in current department or agency 51 49 53
2020 11 to 20 years in current department or agency 65 35 68
2020 More than 20 years in current department or agency 60 40 27
2019 Less than 3 years in current department or agency 43 57 34
2019 3 to 10 years in current department or agency 56 44 58
2019 11 to 20 years in current department or agency 61 39 65
2019 More than 20 years in current department or agency 59 41 19
2018 3 to 10 years in current department or agency 61 39 64
2018 11 to 20 years in current department or agency 45 55 77

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 0 100 27
2019 More than 20 years in current department or agency 0 100 19
2018 More than 20 years in current department or agency 0 100 11

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 8 92 60
2018 3 to 10 years in current department or agency 17 83 61
2018 11 to 20 years in current department or agency 6 94 76

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 0 100 27
2019 11 to 20 years in current department or agency 0 100 60
2019 More than 20 years in current department or agency 0 100 19
2018 3 to 10 years in current department or agency 0 100 61
2018 More than 20 years in current department or agency 0 100 11

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 60
2018 More than 20 years in current department or agency 0 100 11

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 0 100 27
2019 More than 20 years in current department or agency 0 100 19
2018 More than 20 years in current department or agency 0 100 11

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 0 100 27
2018 More than 20 years in current department or agency 0 100 11

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 0 100 19
2018 Less than 3 years in current department or agency 23 77 25

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 13 87 60
2018 Less than 3 years in current department or agency 25 75 25
2018 11 to 20 years in current department or agency 8 92 76

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 11 89 60
2018 11 to 20 years in current department or agency 8 92 76
2018 More than 20 years in current department or agency 0 100 11

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 33 67 60
2018 3 to 10 years in current department or agency 28 72 61
2018 11 to 20 years in current department or agency 34 66 76

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 14 86 60
2018 Less than 3 years in current department or agency 0 100 25
2018 11 to 20 years in current department or agency 14 86 76

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 52 48 27
2019 11 to 20 years in current department or agency 53 47 60
2019 More than 20 years in current department or agency 54 46 19
2018 3 to 10 years in current department or agency 48 52 61
2018 11 to 20 years in current department or agency 52 48 76

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 0 100 27
2019 11 to 20 years in current department or agency 0 100 60
2019 More than 20 years in current department or agency 0 100 19
2018 Less than 3 years in current department or agency 0 100 25
2018 3 to 10 years in current department or agency 0 100 61

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 78 22 27
2019 11 to 20 years in current department or agency 78 22 60
2019 More than 20 years in current department or agency 49 51 19
2018 3 to 10 years in current department or agency 69 31 61
2018 11 to 20 years in current department or agency 73 27 76

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 More than 20 years in current department or agency 0 100 11

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 10 90 60
2018 11 to 20 years in current department or agency 13 87 76

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 20 12 13 2 1 45 8 66 7 672
2020 3 to 10 years in current department or agency 15 12 20 3 3 40 6 51 12 795
2020 11 to 20 years in current department or agency 12 16 17 4 4 42 5 52 16 985
2020 More than 20 years in current department or agency 14 18 18 5 4 38 3 55 15 350
2019 Less than 3 years in current department or agency 17 12 17 1 3 43 8 59 7 531
2019 3 to 10 years in current department or agency 11 14 24 5 4 35 7 44 14 731
2019 11 to 20 years in current department or agency 10 15 24 6 4 36 4 42 18 824
2019 More than 20 years in current department or agency 16 15 21 4 3 37 5 53 11 295
2018 Less than 3 years in current department or agency 17 14 20 1 1 39 8 58 4 579
2018 3 to 10 years in current department or agency 12 12 24 4 4 38 5 44 13 807
2018 11 to 20 years in current department or agency 9 15 29 5 4 35 3 38 15 867
2018 More than 20 years in current department or agency 14 19 23 5 4 31 4 51 13 257
2017 Less than 3 years in current department or agency 19 10 13 1 0 46 10 67 3 641
2017 3 to 10 years in current department or agency 11 12 22 3 4 41 7 45 13 1077
2017 11 to 20 years in current department or agency 12 13 23 4 4 39 5 45 15 1025
2017 More than 20 years in current department or agency 12 16 22 6 4 36 4 47 17 336
2014 Less than 3 years in current department or agency 14 9 13 1 1 49 13 60 6 334
2014 3 to 10 years in current department or agency 11 12 20 4 2 44 7 47 13 1418
2014 11 to 20 years in current department or agency 10 12 21 4 3 44 5 43 14 976
2014 More than 20 years in current department or agency 11 19 20 2 3 41 3 55 10 300

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 27 12 3 1 16 1 82 5 673
2020 3 to 10 years in current department or agency 32 29 19 4 3 12 2 70 8 794
2020 11 to 20 years in current department or agency 25 32 19 5 4 14 1 68 10 983
2020 More than 20 years in current department or agency 30 38 14 5 4 8 1 75 11 350
2019 Less than 3 years in current department or agency 33 27 16 2 2 17 2 75 5 531
2019 3 to 10 years in current department or agency 28 30 20 5 4 12 1 68 9 731
2019 11 to 20 years in current department or agency 25 31 21 5 4 12 1 65 10 825
2019 More than 20 years in current department or agency 33 33 18 4 3 8 0 73 7 292
2018 Less than 3 years in current department or agency 35 28 17 2 1 17 1 76 3 579
2018 3 to 10 years in current department or agency 24 33 19 5 3 14 1 68 11 807
2018 11 to 20 years in current department or agency 22 32 23 6 4 13 0 62 12 867
2018 More than 20 years in current department or agency 30 32 20 3 5 9 0 68 9 256
2017 Less than 3 years in current department or agency 37 24 13 2 1 21 3 80 3 641
2017 3 to 10 years in current department or agency 26 29 19 4 4 17 2 67 10 1075
2017 11 to 20 years in current department or agency 26 30 20 5 4 15 1 66 11 1025
2017 More than 20 years in current department or agency 24 34 19 5 4 13 0 67 10 334
2014 Less than 3 years in current department or agency 32 23 12 2 1 28 2 79 4 334
2014 3 to 10 years in current department or agency 24 27 19 4 2 22 1 67 8 1419
2014 11 to 20 years in current department or agency 22 29 19 4 3 21 1 66 10 974
2014 More than 20 years in current department or agency 25 35 18 3 3 15 0 72 7 299

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 11 to 20 years in current department or agency 0 8 11 26 51 4 0 8 80 27
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 27 17 10 11 0 3 61 21 670
2020 3 to 10 years in current department or agency 29 25 22 11 11 0 2 55 23 797
2020 11 to 20 years in current department or agency 29 26 20 12 11 0 2 57 23 985
2020 More than 20 years in current department or agency 30 30 19 8 12 0 1 60 21 352

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 26 25 13 9 0 1 52 23 673
2020 3 to 10 years in current department or agency 19 29 26 14 11 0 0 48 25 794
2020 11 to 20 years in current department or agency 25 31 22 11 10 0 1 56 21 984
2020 More than 20 years in current department or agency 35 27 19 8 10 0 1 63 18 348
2019 Less than 3 years in current department or agency 13 23 24 16 24 0 0 36 39 533
2019 3 to 10 years in current department or agency 9 28 24 16 21 0 1 38 38 733
2019 11 to 20 years in current department or agency 18 27 23 13 17 0 1 46 30 825
2019 More than 20 years in current department or agency 19 31 20 13 14 0 2 52 27 292
2018 Less than 3 years in current department or agency 15 21 28 15 20 1 0 37 35 581
2018 3 to 10 years in current department or agency 12 20 27 15 24 0 2 33 40 810
2018 11 to 20 years in current department or agency 14 24 26 15 18 0 2 39 34 868
2018 More than 20 years in current department or agency 20 24 20 15 19 0 1 45 34 257
2017 Less than 3 years in current department or agency 12 19 20 17 29 0 1 32 47 643
2017 3 to 10 years in current department or agency 12 21 25 15 24 0 2 34 40 1079
2017 11 to 20 years in current department or agency 17 27 23 14 16 1 1 45 32 1023
2017 More than 20 years in current department or agency 15 28 22 12 19 0 4 45 32 337

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 12 26 32 19 12 0 0 37 31 673
2020 3 to 10 years in current department or agency 10 19 29 22 19 0 0 29 41 796
2020 11 to 20 years in current department or agency 6 17 29 23 24 0 0 24 47 988
2020 More than 20 years in current department or agency 6 17 34 22 21 0 0 23 43 352
2019 Less than 3 years in current department or agency 18 28 28 17 9 0 0 46 26 532
2019 3 to 10 years in current department or agency 9 23 32 18 17 0 0 32 35 733
2019 11 to 20 years in current department or agency 8 19 28 25 20 0 0 27 45 823
2019 More than 20 years in current department or agency 11 15 29 25 20 0 1 26 45 294
2018 Less than 3 years in current department or agency 17 26 30 18 8 0 1 43 27 581
2018 3 to 10 years in current department or agency 7 21 30 23 18 0 0 28 42 809
2018 11 to 20 years in current department or agency 6 18 29 25 21 0 1 24 46 868
2018 More than 20 years in current department or agency 8 16 34 26 14 0 0 24 41 256
2017 Less than 3 years in current department or agency 19 30 30 14 6 0 1 50 20 643
2017 3 to 10 years in current department or agency 10 21 31 23 16 0 0 30 39 1078
2017 11 to 20 years in current department or agency 9 17 29 26 18 0 1 26 45 1025
2017 More than 20 years in current department or agency 8 23 30 24 14 0 1 32 38 339

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 32 26 11 8 0 1 55 19 673
2020 3 to 10 years in current department or agency 16 29 25 18 12 0 1 45 30 793
2020 11 to 20 years in current department or agency 11 25 27 18 18 0 1 36 36 984
2020 More than 20 years in current department or agency 9 22 34 19 15 0 1 31 35 352
2019 Less than 3 years in current department or agency 28 31 26 8 6 1 0 59 15 527
2019 3 to 10 years in current department or agency 15 29 30 15 11 0 1 44 25 729
2019 11 to 20 years in current department or agency 10 28 27 21 14 0 1 38 35 826
2019 More than 20 years in current department or agency 11 23 30 22 13 0 1 34 36 292
2018 Less than 3 years in current department or agency 26 30 25 10 6 1 1 58 17 577
2018 3 to 10 years in current department or agency 12 29 29 18 11 0 1 41 29 809
2018 11 to 20 years in current department or agency 10 24 31 20 14 0 1 34 34 864
2018 More than 20 years in current department or agency 8 26 35 18 12 0 0 34 31 257
2017 Less than 3 years in current department or agency 29 32 21 10 4 0 2 63 15 641
2017 3 to 10 years in current department or agency 14 30 27 17 11 1 1 45 28 1078
2017 11 to 20 years in current department or agency 11 25 28 20 15 0 1 36 35 1018
2017 More than 20 years in current department or agency 9 25 33 22 10 0 1 35 32 338

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 24 25 25 14 10 1 1 50 25 674
2020 3 to 10 years in current department or agency 16 23 27 18 15 1 1 39 34 794
2020 11 to 20 years in current department or agency 11 22 26 22 16 1 1 34 39 981
2020 More than 20 years in current department or agency 10 23 28 18 19 1 1 34 37 352
2019 Less than 3 years in current department or agency 26 26 24 13 10 1 0 52 23 529
2019 3 to 10 years in current department or agency 13 24 29 18 15 0 1 37 34 731
2019 11 to 20 years in current department or agency 10 23 25 22 19 0 1 33 42 814
2019 More than 20 years in current department or agency 11 20 32 18 17 0 1 31 36 291
2018 Less than 3 years in current department or agency 22 25 23 16 10 1 2 48 27 577
2018 3 to 10 years in current department or agency 10 22 26 22 17 1 1 33 40 812
2018 11 to 20 years in current department or agency 9 20 25 22 22 1 1 30 45 868
2018 More than 20 years in current department or agency 11 22 25 23 15 2 2 34 40 255
2017 Less than 3 years in current department or agency 27 25 21 15 8 2 3 54 24 642
2017 3 to 10 years in current department or agency 13 22 26 19 17 1 1 35 37 1076
2017 11 to 20 years in current department or agency 11 19 26 20 21 1 1 31 42 1027
2017 More than 20 years in current department or agency 12 23 27 18 17 2 2 36 36 336

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 26 19 13 9 0 2 58 23 669
2020 3 to 10 years in current department or agency 27 22 21 14 13 0 3 51 27 792
2020 11 to 20 years in current department or agency 19 24 22 15 18 0 1 43 34 983
2020 More than 20 years in current department or agency 16 24 27 15 16 0 2 40 32 350
2019 Less than 3 years in current department or agency 41 27 16 6 5 0 3 71 12 529
2019 3 to 10 years in current department or agency 30 25 20 10 10 0 4 58 21 730
2019 11 to 20 years in current department or agency 21 27 21 15 12 0 4 50 28 821
2019 More than 20 years in current department or agency 19 29 21 18 10 0 2 50 29 290
2018 Less than 3 years in current department or agency 41 23 18 8 5 0 5 67 13 581
2018 3 to 10 years in current department or agency 28 23 23 12 10 0 4 53 23 807
2018 11 to 20 years in current department or agency 22 24 23 14 13 0 4 48 28 865
2018 More than 20 years in current department or agency 20 23 28 18 8 0 3 45 27 255
2017 Less than 3 years in current department or agency 42 26 13 7 4 1 8 74 12 642
2017 3 to 10 years in current department or agency 29 25 20 11 9 0 5 57 22 1079
2017 11 to 20 years in current department or agency 21 23 23 15 13 1 4 46 30 1020
2017 More than 20 years in current department or agency 20 26 25 12 12 0 4 48 26 338

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 27 23 18 11 0 0 48 29 668
2020 3 to 10 years in current department or agency 18 24 25 16 16 0 1 42 33 795
2020 11 to 20 years in current department or agency 14 20 29 18 19 0 0 35 36 980
2020 More than 20 years in current department or agency 16 27 26 14 16 0 0 43 30 351
2019 Less than 3 years in current department or agency 28 33 21 7 10 0 0 61 17 532
2019 3 to 10 years in current department or agency 20 26 25 14 13 0 1 47 28 733
2019 11 to 20 years in current department or agency 15 24 26 19 15 0 1 40 34 826
2019 More than 20 years in current department or agency 19 28 27 12 13 0 1 47 26 292
2018 Less than 3 years in current department or agency 30 28 22 11 7 0 1 59 19 580
2018 3 to 10 years in current department or agency 17 28 27 16 12 0 1 45 28 811
2018 11 to 20 years in current department or agency 13 23 26 20 17 0 1 37 37 870
2018 More than 20 years in current department or agency 18 30 25 16 10 0 1 48 26 256
2017 Less than 3 years in current department or agency 31 29 22 12 5 0 1 61 18 638
2017 3 to 10 years in current department or agency 18 27 27 15 11 1 0 46 27 1077
2017 11 to 20 years in current department or agency 16 23 29 19 13 0 0 39 32 1024
2017 More than 20 years in current department or agency 18 30 26 16 8 0 1 49 25 339

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 23 15 9 8 0 11 63 20 673
2020 3 to 10 years in current department or agency 26 20 19 13 13 1 9 51 28 796
2020 11 to 20 years in current department or agency 19 21 24 16 16 0 4 41 34 987
2020 More than 20 years in current department or agency 28 28 18 14 8 0 4 58 23 352

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 33 18 6 4 1 1 73 9 674
2020 3 to 10 years in current department or agency 30 34 22 9 4 1 1 65 13 795
2020 11 to 20 years in current department or agency 22 37 25 10 5 1 1 60 15 984
2020 More than 20 years in current department or agency 26 37 26 7 3 1 0 63 11 350
2019 Less than 3 years in current department or agency 34 38 17 5 5 1 1 73 10 531
2019 3 to 10 years in current department or agency 20 39 22 11 5 1 1 61 17 731
2019 11 to 20 years in current department or agency 18 34 28 12 6 1 1 53 18 824
2019 More than 20 years in current department or agency 19 32 28 10 8 1 1 52 19 289
2018 Less than 3 years in current department or agency 37 30 21 5 3 1 2 69 9 579
2018 3 to 10 years in current department or agency 17 37 28 11 6 0 1 55 17 806
2018 11 to 20 years in current department or agency 16 33 27 14 8 0 1 50 22 867
2018 More than 20 years in current department or agency 18 32 23 15 9 1 0 51 25 256
2017 Less than 3 years in current department or agency 37 36 15 6 2 1 2 75 9 638
2017 3 to 10 years in current department or agency 20 33 25 13 8 1 1 53 21 1079
2017 11 to 20 years in current department or agency 17 30 26 16 9 1 1 48 26 1023
2017 More than 20 years in current department or agency 19 31 25 16 7 1 1 51 23 340

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 34 20 8 4 1 0 68 12 671
2020 3 to 10 years in current department or agency 24 36 24 11 4 0 1 60 15 793
2020 11 to 20 years in current department or agency 20 38 24 11 6 1 1 59 17 982
2020 More than 20 years in current department or agency 16 36 28 13 5 1 1 53 18 352
2019 Less than 3 years in current department or agency 33 33 22 7 3 1 0 68 10 530
2019 3 to 10 years in current department or agency 19 36 28 11 6 0 1 55 17 729
2019 11 to 20 years in current department or agency 15 36 28 14 6 0 0 51 21 823
2019 More than 20 years in current department or agency 15 30 30 15 7 1 2 46 23 292
2018 Less than 3 years in current department or agency 28 34 23 10 3 1 2 64 13 578
2018 3 to 10 years in current department or agency 16 39 25 13 6 0 0 55 19 807
2018 11 to 20 years in current department or agency 14 33 27 17 7 0 1 48 24 863
2018 More than 20 years in current department or agency 14 32 27 16 10 0 1 46 26 255
2017 Less than 3 years in current department or agency 33 35 20 8 2 1 2 69 10 637
2017 3 to 10 years in current department or agency 19 34 25 13 6 1 1 54 20 1079
2017 11 to 20 years in current department or agency 15 30 27 17 9 1 1 45 27 1022
2017 More than 20 years in current department or agency 15 31 27 18 7 1 1 47 26 340

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 33 16 8 4 0 1 73 11 671
2020 3 to 10 years in current department or agency 33 35 19 10 3 0 0 68 13 797
2020 11 to 20 years in current department or agency 31 38 18 8 4 0 1 70 12 982
2020 More than 20 years in current department or agency 30 34 25 7 3 0 1 66 9 348
2019 Less than 3 years in current department or agency 37 30 19 8 4 1 0 68 13 530
2019 3 to 10 years in current department or agency 28 39 17 9 6 0 1 68 15 727
2019 11 to 20 years in current department or agency 24 38 23 10 4 0 1 63 14 822
2019 More than 20 years in current department or agency 26 37 18 10 7 1 1 64 18 292
2018 Less than 3 years in current department or agency 33 33 20 8 5 0 1 67 13 579
2018 3 to 10 years in current department or agency 25 37 22 10 5 0 1 63 16 803
2018 11 to 20 years in current department or agency 22 34 23 12 6 0 2 57 19 864
2018 More than 20 years in current department or agency 24 35 20 13 7 0 1 59 20 257
2017 Less than 3 years in current department or agency 33 35 18 9 3 0 1 70 11 638
2017 3 to 10 years in current department or agency 27 34 20 10 7 1 1 63 17 1080
2017 11 to 20 years in current department or agency 23 34 23 11 6 1 1 59 18 1024
2017 More than 20 years in current department or agency 24 36 20 12 5 0 2 62 17 339

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 26 13 4 3 0 1 79 8 671
2020 3 to 10 years in current department or agency 41 27 16 9 5 0 1 69 15 786
2020 11 to 20 years in current department or agency 34 29 19 10 8 0 1 64 17 977
2020 More than 20 years in current department or agency 36 29 18 9 6 0 1 66 16 350
2019 Less than 3 years in current department or agency 46 29 14 5 5 0 1 76 10 530
2019 3 to 10 years in current department or agency 36 28 17 10 8 0 1 64 18 725
2019 11 to 20 years in current department or agency 28 31 20 11 10 0 0 58 22 821
2019 More than 20 years in current department or agency 34 25 14 10 15 1 1 60 26 292

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 24 28 25 16 7 0 0 52 23 673
2020 3 to 10 years in current department or agency 24 33 24 12 7 0 1 57 19 795
2020 11 to 20 years in current department or agency 21 30 26 16 6 0 0 51 22 986
2020 More than 20 years in current department or agency 24 30 25 14 8 0 0 54 22 352

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 23 36 24 11 5 0 0 59 17 673
2020 3 to 10 years in current department or agency 21 33 28 12 6 0 0 54 18 796
2020 11 to 20 years in current department or agency 18 31 27 15 9 0 0 49 24 980
2020 More than 20 years in current department or agency 15 25 27 20 12 1 0 40 32 351
2019 Less than 3 years in current department or agency 39 30 20 6 4 0 0 70 10 527
2019 3 to 10 years in current department or agency 29 33 23 9 4 0 1 63 14 729
2019 11 to 20 years in current department or agency 23 31 27 12 7 0 1 54 19 819
2019 More than 20 years in current department or agency 18 30 27 16 7 1 1 49 23 291
2018 Less than 3 years in current department or agency 32 35 20 8 3 0 1 68 11 576
2018 3 to 10 years in current department or agency 25 33 26 12 4 0 1 58 16 804
2018 11 to 20 years in current department or agency 19 33 26 14 7 0 1 52 21 859
2018 More than 20 years in current department or agency 19 32 24 17 6 0 0 52 24 254
2017 Less than 3 years in current department or agency 36 34 18 8 2 1 1 72 10 638
2017 3 to 10 years in current department or agency 29 31 21 11 6 1 1 60 18 1075
2017 11 to 20 years in current department or agency 19 28 27 16 8 1 2 48 24 1021
2017 More than 20 years in current department or agency 16 29 24 17 10 1 3 47 28 336

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 31 18 7 3 0 2 72 10 671
2020 3 to 10 years in current department or agency 39 33 17 6 4 0 2 72 10 794
2020 11 to 20 years in current department or agency 38 29 22 7 3 0 1 68 10 980
2020 More than 20 years in current department or agency 40 31 18 7 4 0 0 71 11 349
2019 Less than 3 years in current department or agency 54 23 15 5 3 0 0 77 8 527
2019 3 to 10 years in current department or agency 46 28 14 6 4 0 1 75 10 724
2019 11 to 20 years in current department or agency 43 29 14 7 6 0 1 73 12 818
2019 More than 20 years in current department or agency 47 30 12 4 5 0 2 79 9 291
2018 Less than 3 years in current department or agency 55 23 11 6 3 0 2 80 9 579
2018 3 to 10 years in current department or agency 44 28 15 7 5 0 2 73 12 801
2018 11 to 20 years in current department or agency 45 26 15 8 4 0 2 72 12 863
2018 More than 20 years in current department or agency 51 30 7 8 4 0 1 81 12 255
2017 Less than 3 years in current department or agency 61 22 10 4 2 0 1 83 6 640
2017 3 to 10 years in current department or agency 48 29 13 6 3 1 1 77 9 1078
2017 11 to 20 years in current department or agency 54 25 13 5 2 0 1 80 7 1025
2017 More than 20 years in current department or agency 56 22 13 3 3 0 2 80 7 340

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 21 35 26 10 7 0 0 57 17 670
2020 3 to 10 years in current department or agency 19 36 26 12 6 0 0 55 18 790
2020 11 to 20 years in current department or agency 15 36 28 15 6 0 0 51 21 982
2020 More than 20 years in current department or agency 15 33 30 13 9 0 0 48 22 352

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 67 17 7 3 1 0 5 89 4 672
2020 3 to 10 years in current department or agency 65 18 7 3 1 1 6 88 4 789
2020 11 to 20 years in current department or agency 63 18 7 4 2 1 6 87 6 977
2020 More than 20 years in current department or agency 62 20 7 3 2 2 6 87 5 350
2019 Less than 3 years in current department or agency 73 13 5 3 1 1 5 91 4 528
2019 3 to 10 years in current department or agency 72 12 5 2 2 0 6 90 4 729
2019 11 to 20 years in current department or agency 70 13 5 3 2 1 6 90 5 819
2019 More than 20 years in current department or agency 68 11 6 2 3 1 10 89 5 289
2018 Less than 3 years in current department or agency 74 12 6 2 1 1 4 91 3 578
2018 3 to 10 years in current department or agency 70 15 6 2 2 1 5 90 4 805
2018 11 to 20 years in current department or agency 67 15 6 3 2 1 6 87 6 862
2018 More than 20 years in current department or agency 71 14 4 2 2 0 6 91 5 255

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 83 8 3 1 2 0 3 94 3 672
2020 3 to 10 years in current department or agency 76 9 4 3 2 1 5 90 5 793
2020 11 to 20 years in current department or agency 74 10 6 3 3 1 4 88 6 979
2020 More than 20 years in current department or agency 76 12 3 4 1 2 3 92 5 349
2019 Less than 3 years in current department or agency 73 11 5 3 4 1 4 88 7 531
2019 3 to 10 years in current department or agency 72 12 6 3 4 0 2 86 8 729
2019 11 to 20 years in current department or agency 68 11 9 4 4 0 3 82 8 822
2019 More than 20 years in current department or agency 69 12 5 4 5 1 3 85 9 293
2018 Less than 3 years in current department or agency 75 10 5 2 2 1 4 90 4 575
2018 3 to 10 years in current department or agency 66 15 7 4 3 1 3 85 8 805
2018 11 to 20 years in current department or agency 62 15 7 6 4 1 4 81 11 861
2018 More than 20 years in current department or agency 69 16 6 4 2 0 3 88 6 254
2017 Less than 3 years in current department or agency 78 11 3 2 1 1 4 94 3 640
2017 3 to 10 years in current department or agency 68 13 7 4 4 0 3 84 8 1078
2017 11 to 20 years in current department or agency 65 15 8 5 4 1 2 83 9 1026
2017 More than 20 years in current department or agency 67 13 7 4 5 0 3 83 9 340

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 68 20 6 3 1 0 2 90 4 669
2020 3 to 10 years in current department or agency 62 23 8 3 1 0 3 87 4 786
2020 11 to 20 years in current department or agency 59 26 8 3 1 0 3 88 4 982
2020 More than 20 years in current department or agency 63 22 8 4 1 0 1 87 5 351
2019 Less than 3 years in current department or agency 58 26 8 3 3 0 2 86 6 528
2019 3 to 10 years in current department or agency 50 31 12 3 2 0 1 82 5 727
2019 11 to 20 years in current department or agency 47 33 10 5 3 0 2 81 8 822
2019 More than 20 years in current department or agency 50 31 11 2 5 0 1 82 7 293
2018 Less than 3 years in current department or agency 59 24 10 4 2 0 2 84 6 579
2018 3 to 10 years in current department or agency 49 28 15 4 2 0 1 78 6 807
2018 11 to 20 years in current department or agency 48 31 12 6 2 0 1 79 8 860
2018 More than 20 years in current department or agency 55 25 16 2 2 0 2 81 3 257
2017 Less than 3 years in current department or agency 59 25 9 2 1 0 3 87 4 641
2017 3 to 10 years in current department or agency 48 32 10 5 3 0 2 82 9 1076
2017 11 to 20 years in current department or agency 50 29 13 4 2 0 2 81 6 1026
2017 More than 20 years in current department or agency 46 33 13 3 2 1 2 82 5 338

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 15 6 3 2 0 2 89 6 672
2020 3 to 10 years in current department or agency 66 17 7 4 3 0 2 85 8 789
2020 11 to 20 years in current department or agency 61 20 8 4 4 1 2 83 9 981
2020 More than 20 years in current department or agency 60 23 8 4 3 1 1 84 7 349
2019 Less than 3 years in current department or agency 65 18 7 4 5 0 2 84 9 530
2019 3 to 10 years in current department or agency 55 23 10 6 4 0 2 79 11 728
2019 11 to 20 years in current department or agency 52 24 13 5 3 0 2 77 9 820
2019 More than 20 years in current department or agency 57 21 9 6 6 0 2 79 12 292
2018 Less than 3 years in current department or agency 65 18 9 3 4 0 1 83 7 576
2018 3 to 10 years in current department or agency 51 22 13 6 6 0 1 74 12 806
2018 11 to 20 years in current department or agency 45 26 12 7 7 0 1 72 15 855
2018 More than 20 years in current department or agency 51 28 10 6 4 0 2 80 9 255
2017 Less than 3 years in current department or agency 68 16 9 3 1 0 3 87 4 642
2017 3 to 10 years in current department or agency 55 21 10 6 5 0 2 78 11 1080
2017 11 to 20 years in current department or agency 53 20 12 8 5 0 2 76 13 1026
2017 More than 20 years in current department or agency 52 23 12 5 6 0 2 76 11 339

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 9 2 1 1 0 21 95 3 669
2020 3 to 10 years in current department or agency 63 11 3 1 1 0 21 94 2 791
2020 11 to 20 years in current department or agency 56 18 5 1 0 0 20 92 2 979
2020 More than 20 years in current department or agency 51 20 8 1 1 0 18 88 2 352
2019 Less than 3 years in current department or agency 60 8 3 1 1 0 27 94 2 525
2019 3 to 10 years in current department or agency 60 11 4 2 0 0 22 92 3 729
2019 11 to 20 years in current department or agency 49 18 8 2 1 0 22 85 5 818
2019 More than 20 years in current department or agency 50 21 8 3 1 0 17 85 5 292
2018 Less than 3 years in current department or agency 60 8 4 2 1 0 25 91 4 577
2018 3 to 10 years in current department or agency 51 13 7 1 1 0 26 87 3 799
2018 11 to 20 years in current department or agency 45 23 9 2 1 0 21 86 3 854
2018 More than 20 years in current department or agency 48 22 6 3 1 0 21 88 5 256
2017 Less than 3 years in current department or agency 61 9 4 1 1 0 23 92 3 639
2017 3 to 10 years in current department or agency 54 13 5 1 1 0 25 90 3 1080
2017 11 to 20 years in current department or agency 52 18 7 2 1 0 20 87 4 1026
2017 More than 20 years in current department or agency 45 21 8 2 0 0 23 86 4 336

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 69 20 6 1 1 0 2 92 2 670
2020 3 to 10 years in current department or agency 63 22 7 2 1 1 4 90 3 797
2020 11 to 20 years in current department or agency 60 24 9 3 1 0 3 87 4 984
2020 More than 20 years in current department or agency 62 25 7 4 0 0 2 88 4 350
2019 Less than 3 years in current department or agency 70 18 5 2 1 0 4 92 3 529
2019 3 to 10 years in current department or agency 62 20 10 3 2 0 4 85 5 724
2019 11 to 20 years in current department or agency 55 23 12 3 1 0 5 83 4 817
2019 More than 20 years in current department or agency 60 22 8 1 3 1 5 87 5 292
2018 Less than 3 years in current department or agency 66 18 6 2 0 0 7 91 2 573
2018 3 to 10 years in current department or agency 56 21 13 3 1 0 5 82 5 805
2018 11 to 20 years in current department or agency 57 23 9 3 2 0 6 86 5 858
2018 More than 20 years in current department or agency 59 24 6 4 0 0 7 89 5 254
2017 Less than 3 years in current department or agency 71 14 6 1 0 1 6 92 2 640
2017 3 to 10 years in current department or agency 60 20 9 2 1 0 8 87 3 1077
2017 11 to 20 years in current department or agency 58 21 11 3 1 1 6 84 4 1010
2017 More than 20 years in current department or agency 57 21 10 4 0 0 8 85 4 336

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 69 15 7 4 4 0 2 85 9 673
2020 3 to 10 years in current department or agency 74 16 5 2 1 0 3 92 3 795
2020 11 to 20 years in current department or agency 78 13 4 1 1 1 3 94 2 985
2020 More than 20 years in current department or agency 81 11 2 1 1 1 3 96 2 351
2019 Less than 3 years in current department or agency 69 12 7 4 5 0 3 83 9 531
2019 3 to 10 years in current department or agency 78 10 4 2 2 0 4 92 4 727
2019 11 to 20 years in current department or agency 78 12 3 1 1 1 4 94 2 823
2019 More than 20 years in current department or agency 87 7 1 0 1 0 5 98 1 293
2018 Less than 3 years in current department or agency 58 13 9 5 9 1 4 75 15 578
2018 3 to 10 years in current department or agency 74 14 5 2 2 0 3 91 4 804
2018 11 to 20 years in current department or agency 77 12 3 1 2 0 5 94 2 860
2018 More than 20 years in current department or agency 85 8 2 0 0 0 5 98 0 257
2017 Less than 3 years in current department or agency 53 15 12 7 10 0 3 70 18 643
2017 3 to 10 years in current department or agency 66 15 6 3 4 0 5 86 7 1080
2017 11 to 20 years in current department or agency 73 14 5 2 1 1 5 92 3 1027
2017 More than 20 years in current department or agency 75 13 3 2 0 1 6 95 2 340

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 32 16 5 4 0 0 75 9 674
2020 3 to 10 years in current department or agency 43 33 15 4 2 0 2 78 7 796
2020 11 to 20 years in current department or agency 44 31 15 6 3 0 1 76 9 983
2020 More than 20 years in current department or agency 42 27 19 8 2 0 1 70 11 351
2019 Less than 3 years in current department or agency 49 29 13 4 3 0 2 79 7 529
2019 3 to 10 years in current department or agency 49 30 14 4 2 0 2 81 5 725
2019 11 to 20 years in current department or agency 51 26 15 5 1 0 2 78 6 820
2019 More than 20 years in current department or agency 55 27 11 3 2 0 1 84 5 293
2018 Less than 3 years in current department or agency 48 27 14 6 2 0 3 77 8 578
2018 3 to 10 years in current department or agency 46 34 13 3 2 0 1 82 5 805
2018 11 to 20 years in current department or agency 45 30 17 3 2 0 3 78 5 856
2018 More than 20 years in current department or agency 51 28 12 3 4 0 3 81 7 256
2017 Less than 3 years in current department or agency 51 28 13 4 1 1 2 81 5 641
2017 3 to 10 years in current department or agency 47 32 14 3 2 0 3 81 5 1079
2017 11 to 20 years in current department or agency 50 29 13 4 2 0 2 81 6 1025
2017 More than 20 years in current department or agency 48 29 12 4 2 0 4 81 7 336

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 23 40 27 6 4 0 0 64 10 675
2020 3 to 10 years in current department or agency 22 45 25 5 3 0 0 67 8 797
2020 11 to 20 years in current department or agency 23 43 24 7 2 0 0 66 9 987
2020 More than 20 years in current department or agency 24 44 22 5 4 0 0 69 9 349

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 9 29 41 16 5 0 0 38 21 672
2020 3 to 10 years in current department or agency 8 29 40 17 6 0 0 37 23 795
2020 11 to 20 years in current department or agency 6 21 43 20 9 0 0 28 29 985
2020 More than 20 years in current department or agency 6 21 43 24 6 0 0 27 30 350
2019 Less than 3 years in current department or agency 14 35 36 11 4 0 0 48 15 533
2019 3 to 10 years in current department or agency 8 26 43 17 6 0 0 34 23 733
2019 11 to 20 years in current department or agency 6 24 40 23 7 0 0 31 29 824
2019 More than 20 years in current department or agency 8 20 39 26 7 0 0 29 32 293
2018 Less than 3 years in current department or agency 12 34 39 12 3 0 0 46 15 583
2018 3 to 10 years in current department or agency 7 25 41 19 7 0 0 32 27 811
2018 11 to 20 years in current department or agency 5 20 42 24 9 0 0 25 33 864
2018 More than 20 years in current department or agency 5 21 44 24 6 0 0 26 30 257
2017 Less than 3 years in current department or agency 12 35 39 12 3 0 0 46 15 643
2017 3 to 10 years in current department or agency 5 25 45 18 7 1 0 30 25 1081
2017 11 to 20 years in current department or agency 5 20 41 23 11 1 0 25 34 1027
2017 More than 20 years in current department or agency 5 19 42 22 11 0 0 24 33 339

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 23 40 20 6 0 0 27 33 674
2020 3 to 10 years in current department or agency 13 22 40 18 5 0 0 23 36 795
2020 11 to 20 years in current department or agency 15 27 39 14 5 0 0 19 42 985
2020 More than 20 years in current department or agency 13 27 40 16 4 0 0 19 40 348
2019 Less than 3 years in current department or agency 9 19 36 24 11 0 0 35 28 532
2019 3 to 10 years in current department or agency 10 23 43 17 6 0 0 23 33 726
2019 11 to 20 years in current department or agency 13 26 42 17 3 0 0 20 39 818
2019 More than 20 years in current department or agency 11 28 41 15 5 0 0 20 39 292
2018 Less than 3 years in current department or agency 6 17 40 26 11 0 0 37 22 574
2018 3 to 10 years in current department or agency 10 24 41 19 6 0 0 25 34 798
2018 11 to 20 years in current department or agency 14 30 38 14 4 0 0 18 44 857
2018 More than 20 years in current department or agency 8 31 40 14 7 0 0 21 39 252
2017 Less than 3 years in current department or agency 4 16 42 24 13 0 1 37 20 641
2017 3 to 10 years in current department or agency 9 22 44 19 5 0 0 24 31 1075
2017 11 to 20 years in current department or agency 11 27 42 16 3 0 0 19 38 1023
2017 More than 20 years in current department or agency 7 27 42 19 4 0 0 23 35 339

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 41 11 5 1 2 0 83 6 670
2020 3 to 10 years in current department or agency 45 38 10 5 1 1 0 84 6 794
2020 11 to 20 years in current department or agency 41 44 9 3 2 1 0 86 5 984
2020 More than 20 years in current department or agency 48 38 9 3 1 1 0 87 4 351
2019 Less than 3 years in current department or agency 34 42 12 7 3 2 0 77 10 529
2019 3 to 10 years in current department or agency 34 44 11 7 4 1 0 78 11 727
2019 11 to 20 years in current department or agency 31 44 14 7 3 1 0 76 10 823
2019 More than 20 years in current department or agency 42 41 8 5 2 1 0 84 8 292
2018 Less than 3 years in current department or agency 37 39 13 6 2 4 1 79 8 580
2018 3 to 10 years in current department or agency 34 43 12 7 3 1 0 78 10 809
2018 11 to 20 years in current department or agency 31 46 13 6 3 1 0 78 9 866
2018 More than 20 years in current department or agency 42 39 11 5 2 1 0 82 7 258
2017 Less than 3 years in current department or agency 41 36 11 6 2 4 0 81 8 643
2017 3 to 10 years in current department or agency 32 44 12 7 4 1 0 77 11 1080
2017 11 to 20 years in current department or agency 31 43 13 6 4 2 0 76 11 1026
2017 More than 20 years in current department or agency 37 40 12 6 4 1 0 77 10 339

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 33 14 8 3 3 0 74 11 671
2020 3 to 10 years in current department or agency 35 33 14 10 5 2 0 70 15 787
2020 11 to 20 years in current department or agency 31 35 14 12 5 4 0 68 18 984
2020 More than 20 years in current department or agency 34 34 16 8 5 3 0 70 14 351

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 27 10 13 6 1 1 70 20 671
2020 3 to 10 years in current department or agency 35 29 12 13 10 1 0 65 23 792
2020 11 to 20 years in current department or agency 32 30 10 16 9 2 1 63 26 985
2020 More than 20 years in current department or agency 34 35 10 10 9 2 1 70 19 352

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 25 13 3 2 3 1 81 5 671
2020 3 to 10 years in current department or agency 47 29 13 4 4 2 1 79 8 786
2020 11 to 20 years in current department or agency 41 32 14 5 5 3 0 75 10 980
2020 More than 20 years in current department or agency 47 29 13 5 3 3 0 78 8 349

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 34 14 9 3 2 0 73 13 671
2020 3 to 10 years in current department or agency 32 35 16 10 4 1 0 69 15 795
2020 11 to 20 years in current department or agency 26 36 17 12 7 2 0 63 20 983
2020 More than 20 years in current department or agency 28 36 19 10 5 2 0 65 15 351
2019 Less than 3 years in current department or agency 26 39 17 9 7 2 0 66 17 533
2019 3 to 10 years in current department or agency 19 35 19 16 10 1 0 55 26 730
2019 11 to 20 years in current department or agency 16 36 17 18 11 1 0 53 30 824
2019 More than 20 years in current department or agency 27 31 16 13 12 0 0 59 25 294
2018 Less than 3 years in current department or agency 31 38 15 10 4 3 0 70 14 581
2018 3 to 10 years in current department or agency 19 38 15 17 10 1 0 58 27 810
2018 11 to 20 years in current department or agency 15 34 18 19 13 1 0 50 32 868
2018 More than 20 years in current department or agency 22 38 14 12 11 2 0 62 24 257
2017 Less than 3 years in current department or agency 29 42 14 9 3 3 0 73 13 642
2017 3 to 10 years in current department or agency 16 39 18 15 11 1 0 56 27 1080
2017 11 to 20 years in current department or agency 16 34 16 19 12 2 0 51 32 1027
2017 More than 20 years in current department or agency 18 38 16 16 11 1 0 57 27 339

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 43 8 7 1 0 0 84 8 674
2020 3 to 10 years in current department or agency 38 44 9 8 1 0 0 82 9 795
2020 11 to 20 years in current department or agency 37 47 8 6 1 0 0 85 7 987
2020 More than 20 years in current department or agency 42 43 7 7 1 0 0 85 8 352

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 41 8 5 1 0 0 86 6 669
2020 3 to 10 years in current department or agency 39 43 10 6 1 1 0 83 7 797
2020 11 to 20 years in current department or agency 39 44 10 5 1 1 0 84 6 985
2020 More than 20 years in current department or agency 43 41 9 6 1 0 0 84 7 350

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 40 16 6 1 1 0 76 8 671
2020 3 to 10 years in current department or agency 32 41 16 8 2 1 1 75 9 789
2020 11 to 20 years in current department or agency 33 41 17 7 2 1 1 75 8 979
2020 More than 20 years in current department or agency 37 36 17 7 1 1 1 74 8 349

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 33 9 3 1 1 1 86 5 672
2020 3 to 10 years in current department or agency 45 37 10 3 1 2 2 85 5 791
2020 11 to 20 years in current department or agency 45 38 10 3 1 1 2 85 4 986
2020 More than 20 years in current department or agency 47 35 12 2 1 1 1 85 3 352

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 73 16 3 1 0 5 1 95 2 672
2020 3 to 10 years in current department or agency 72 16 3 1 0 7 1 95 1 794
2020 11 to 20 years in current department or agency 67 19 4 0 0 8 2 95 1 980
2020 More than 20 years in current department or agency 69 19 4 1 0 5 2 95 1 353

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 36 7 5 1 2 0 88 5 670
2020 3 to 10 years in current department or agency 51 34 9 4 0 2 0 86 5 795
2020 11 to 20 years in current department or agency 46 39 9 3 1 3 0 87 4 984
2020 More than 20 years in current department or agency 53 36 7 3 1 1 0 89 3 351

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 27 9 6 4 1 0 81 10 669
2020 3 to 10 years in current department or agency 48 32 9 7 4 1 0 80 11 794
2020 11 to 20 years in current department or agency 45 33 8 8 4 1 0 79 13 984
2020 More than 20 years in current department or agency 51 26 6 10 4 2 0 79 14 350

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 26 8 4 2 1 0 86 6 671
2020 3 to 10 years in current department or agency 52 31 8 6 2 1 0 84 8 795
2020 11 to 20 years in current department or agency 52 32 8 4 2 1 1 86 6 987
2020 More than 20 years in current department or agency 58 30 6 4 1 1 0 89 5 350

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 50 12 3 3 0 0 81 6 66
2020 3 to 10 years in current department or agency 20 57 11 8 2 0 2 79 10 130
2020 11 to 20 years in current department or agency 18 51 13 14 3 1 1 70 17 205
2020 More than 20 years in current department or agency 22 56 10 7 3 1 1 79 11 123
2019 Less than 3 years in current department or agency 18 49 18 4 3 3 5 73 7 73
2019 3 to 10 years in current department or agency 17 52 13 11 3 1 3 71 15 128
2019 11 to 20 years in current department or agency 22 48 11 14 4 0 1 70 18 168
2019 More than 20 years in current department or agency 19 54 12 10 4 1 0 74 14 94

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 97 3 66
2020 3 to 10 years in current department or agency 98 2 130
2020 11 to 20 years in current department or agency 97 3 205
2020 More than 20 years in current department or agency 98 2 121

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 42 8 13 2 0 1 77 15 64
2020 3 to 10 years in current department or agency 34 42 11 11 2 0 0 76 13 128
2020 11 to 20 years in current department or agency 30 44 11 13 2 0 0 74 14 199
2020 More than 20 years in current department or agency 24 44 17 11 3 1 0 69 14 119
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 673
2020 3 to 10 years in current department or agency 8 92 791
2020 11 to 20 years in current department or agency 8 92 985
2020 More than 20 years in current department or agency 9 91 351

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 673
2020 3 to 10 years in current department or agency 15 85 793
2020 11 to 20 years in current department or agency 13 87 985
2020 More than 20 years in current department or agency 13 87 349
2019 Less than 3 years in current department or agency 17 83 532
2019 3 to 10 years in current department or agency 16 84 732
2019 11 to 20 years in current department or agency 18 82 824
2019 More than 20 years in current department or agency 13 87 294
2017 Less than 3 years in current department or agency 15 85 643
2017 3 to 10 years in current department or agency 19 81 1078
2017 11 to 20 years in current department or agency 17 83 1022
2017 More than 20 years in current department or agency 14 86 338
2014 Less than 3 years in current department or agency 10 90 334
2014 3 to 10 years in current department or agency 18 82 1417
2014 11 to 20 years in current department or agency 14 86 974
2014 More than 20 years in current department or agency 12 88 299

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 46 54 73
2020 3 to 10 years in current department or agency 45 55 115
2020 11 to 20 years in current department or agency 56 44 125
2020 More than 20 years in current department or agency 60 40 44

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 79 21 73
2020 3 to 10 years in current department or agency 83 17 114
2020 11 to 20 years in current department or agency 82 18 124
2020 More than 20 years in current department or agency 83 17 44
2019 Less than 3 years in current department or agency 79 21 91
2019 3 to 10 years in current department or agency 82 18 116
2019 11 to 20 years in current department or agency 86 14 143
2019 More than 20 years in current department or agency 95 5 39
2017 Less than 3 years in current department or agency 91 9 97
2017 3 to 10 years in current department or agency 85 15 206
2017 11 to 20 years in current department or agency 84 16 177
2017 More than 20 years in current department or agency 86 14 48
2014 Less than 3 years in current department or agency 85 15 33
2014 3 to 10 years in current department or agency 82 18 248
2014 11 to 20 years in current department or agency 84 16 140
2014 More than 20 years in current department or agency 86 14 35

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 31 7 6 6 0 0 81 12 58
2020 3 to 10 years in current department or agency 49 34 5 9 1 1 0 84 11 93
2020 11 to 20 years in current department or agency 39 44 6 7 4 0 0 83 11 101
2020 More than 20 years in current department or agency 35 48 6 11 0 0 0 83 11 37
2019 Less than 3 years in current department or agency 36 32 9 19 1 1 2 70 21 70
2019 3 to 10 years in current department or agency 45 42 2 8 1 1 0 88 10 95
2019 11 to 20 years in current department or agency 45 29 8 15 3 0 0 75 18 121
2019 More than 20 years in current department or agency 52 34 6 5 0 3 0 88 6 36
2017 Less than 3 years in current department or agency 58 29 3 7 4 0 0 87 10 87
2017 3 to 10 years in current department or agency 51 32 7 6 1 2 0 85 7 176
2017 11 to 20 years in current department or agency 47 37 6 8 2 0 1 84 10 149
2017 More than 20 years in current department or agency 55 25 5 13 3 0 0 80 16 40
2014 Less than 3 years in current department or agency 56 28 3 8 0 0 4 88 8 28
2014 3 to 10 years in current department or agency 49 34 8 5 2 1 1 84 7 203
2014 11 to 20 years in current department or agency 49 30 9 9 3 0 0 79 12 117
2014 More than 20 years in current department or agency 54 32 11 0 4 0 0 85 4 30

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 32 7 3 2 3 3 87 5 669
2020 3 to 10 years in current department or agency 45 31 8 6 2 4 3 83 8 794
2020 11 to 20 years in current department or agency 40 35 8 7 3 3 3 80 11 985
2020 More than 20 years in current department or agency 46 34 6 6 2 2 4 85 8 350
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 36 18 0 44 56 675
2020 3 to 10 years in current department or agency 46 35 19 0 43 57 797
2020 11 to 20 years in current department or agency 34 44 21 1 57 43 982
2020 More than 20 years in current department or agency 27 53 21 0 66 34 353

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 38 62 313
2020 3 to 10 years in current department or agency 33 67 367
2020 11 to 20 years in current department or agency 23 77 333
2020 More than 20 years in current department or agency 27 73 95

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 21 16 19 27 2 5 33 50 312
2020 3 to 10 years in current department or agency 7 14 14 21 39 0 5 21 63 368
2020 11 to 20 years in current department or agency 5 15 14 23 40 1 4 20 65 332
2020 More than 20 years in current department or agency 2 11 16 26 42 0 2 14 70 94

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 14 13 23 37 1 4 22 64 312
2020 3 to 10 years in current department or agency 2 12 13 23 50 0 0 14 73 368
2020 11 to 20 years in current department or agency 2 10 9 20 57 1 1 12 79 332
2020 More than 20 years in current department or agency 2 5 14 25 50 1 3 8 78 94

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 18 13 7 6 2 12 69 15 672
2020 3 to 10 years in current department or agency 35 22 16 10 7 2 9 63 19 796
2020 11 to 20 years in current department or agency 40 20 13 8 6 2 11 68 17 985
2020 More than 20 years in current department or agency 43 14 10 7 7 2 17 70 18 351
2019 Less than 3 years in current department or agency 36 19 14 11 11 2 6 60 25 531
2019 3 to 10 years in current department or agency 30 19 18 12 14 0 7 53 27 725
2019 11 to 20 years in current department or agency 36 18 15 9 12 1 9 61 23 818
2019 More than 20 years in current department or agency 43 15 11 11 9 1 10 65 22 290
2018 Less than 3 years in current department or agency 36 17 17 8 9 3 11 61 20 580
2018 3 to 10 years in current department or agency 34 17 16 11 13 1 8 55 27 808
2018 11 to 20 years in current department or agency 36 16 14 9 12 1 10 59 24 866
2018 More than 20 years in current department or agency 42 10 14 11 7 1 16 63 21 258
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