2020 Public Service Employee Survey Results for Department of Justice by Question 106. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	29	53	2	9	7	82	16	55
2020	PM-02	30	70	0	0	0	100	0	10
2020	PM-04	50	30	0	0	20	80	20	10
2020	PM-05	9	82	0	9	0	91	9	11
2020	PM-06	33	33	7	20	7	67	27	15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	65	20	5	5	2	2	89	11	55
2020	PM-02	90	10	0	0	0	0	100	0	10
2020	PM-04	70	20	0	10	0	0	90	10	10
2020	PM-05	64	27	0	0	0	9	100	0	11
2020	PM-06	60	20	7	7	7	0	86	14	15
2017	PM	76	21	2	2	0	0	97	3	59
2017	PM-04	74	18	8	0	0	0	92	8	12
2017	PM-05	88	12	0	0	0	0	100	0	18
2017	PM-06	86	14	0	0	0	0	100	0	14
2014	PM	76	18	4	2	0	0	94	6	50
2014	PM-04	66	25	0	8	0	0	92	8	12
2014	PM-06	93	7	0	0	0	0	100	0	15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	18	45	18	11	5	0	2	65	17	55
2020	PM-02	40	50	10	0	0	0	0	90	0	10
2020	PM-04	10	30	30	20	10	0	0	40	30	10
2020	PM-05	9	55	27	9	0	0	0	64	9	11
2020	PM-06	20	47	13	13	7	0	0	67	20	15
2019	PM	25	47	2	18	7	2	0	73	25	57
2019	PM-05	9	36	0	36	18	0	0	45	55	11
2019	PM-06	43	43	0	0	7	7	0	92	8	14
2017	PM	34	34	8	11	13	0	0	67	25	59
2017	PM-04	33	35	0	23	8	0	0	69	31	12
2017	PM-05	39	17	16	5	23	0	0	56	28	18
2017	PM-06	29	44	7	14	7	0	0	73	21	14
2014	PM	36	26	2	10	26	0	0	62	36	50
2014	PM-04	50	17	0	16	17	0	0	67	33	12
2014	PM-06	33	33	0	7	27	0	0	67	33	15

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	49	31	4	11	5	0	80	16	55
2020	PM-02	60	40	0	0	0	0	100	0	10
2020	PM-04	40	30	0	20	10	0	70	30	10
2020	PM-05	55	36	9	0	0	0	91	0	11
2020	PM-06	53	27	7	7	7	0	80	13	15
2019	PM	26	43	10	14	7	0	69	21	58
2019	PM-05	0	45	27	9	18	0	45	27	11
2019	PM-06	33	53	0	7	7	0	87	13	15
2018	PM	30	49	7	7	5	2	81	12	43
2018	PM-05	9	55	0	9	18	9	70	30	11
2017	PM	35	47	5	10	3	0	82	13	59
2017	PM-04	16	53	8	8	16	0	69	23	12
2017	PM-05	54	29	0	17	0	0	83	17	18
2017	PM-06	38	49	7	7	0	0	86	7	14
2014	PM	26	40	14	8	12	0	66	20	50
2014	PM-04	25	25	25	8	16	0	50	24	12
2014	PM-06	20	53	13	7	7	0	73	13	15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	36	38	9	7	9	75	16	55
2020	PM-02	70	20	0	10	0	90	10	10
2020	PM-04	40	20	0	20	20	60	40	10
2020	PM-05	27	64	9	0	0	91	0	11
2020	PM-06	27	40	20	7	7	67	13	15
2019	PM	30	48	5	5	11	79	16	56
2019	PM-05	9	55	9	9	18	64	27	11
2019	PM-06	33	60	0	0	7	93	7	15
2017	PM	58	30	5	7	0	88	7	59
2017	PM-04	41	33	0	25	0	75	25	12
2017	PM-05	83	12	5	0	0	95	0	18
2017	PM-06	57	29	14	0	0	86	0	14
2014	PM	42	42	8	2	6	84	8	50
2014	PM-04	58	25	8	0	8	83	8	12
2014	PM-06	27	60	7	7	0	87	7	15

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	64	18	7	5	5	0	82	11	55
2020	PM-02	70	10	20	0	0	0	80	0	10
2020	PM-04	70	10	10	0	10	0	80	10	10
2020	PM-05	73	18	9	0	0	0	91	0	11
2020	PM-06	60	20	0	13	7	0	80	20	15
2019	PM	36	26	10	9	17	2	63	26	58
2019	PM-05	45	18	0	18	18	0	64	36	11
2019	PM-06	33	33	13	7	13	0	67	20	15
2018	PM	43	38	7	7	5	0	81	12	42
2018	PM-05	40	40	0	10	10	0	80	20	10
2017	PM	49	33	6	8	3	0	82	12	59
2017	PM-04	65	27	0	0	8	0	92	8	12
2017	PM-05	50	28	11	12	0	0	78	12	18
2017	PM-06	50	22	14	7	7	0	72	14	14
2014	PM	40	32	8	10	10	0	72	20	50
2014	PM-04	25	50	8	8	8	0	76	16	12
2014	PM-06	27	33	13	27	0	0	60	27	15

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	45	42	0	7	5	87	13	55
2020	PM-02	60	30	0	10	0	90	10	10
2020	PM-04	30	50	0	10	10	80	20	10
2020	PM-05	45	55	0	0	0	100	0	11
2020	PM-06	47	40	0	7	7	87	13	15
2019	PM	34	40	14	9	3	74	12	58
2019	PM-05	18	45	18	18	0	64	18	11
2019	PM-06	47	33	0	13	7	80	20	15
2018	PM	48	36	10	5	2	83	7	42
2018	PM-05	45	36	9	9	0	82	9	11
2017	PM	29	50	8	7	5	79	12	59
2017	PM-04	57	33	0	10	0	90	10	12
2017	PM-05	29	60	5	5	0	89	5	18
2017	PM-06	22	57	7	7	7	79	14	14
2014	PM	36	38	20	4	2	74	6	50
2014	PM-04	58	25	17	0	0	83	0	12
2014	PM-06	27	47	20	7	0	73	7	15

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	35	43	9	6	7	78	13	54
2020	PM-04	30	30	10	20	10	60	30	10
2020	PM-05	45	45	9	0	0	91	0	11
2020	PM-06	33	40	7	7	13	73	20	15
2019	PM	31	34	17	5	12	66	17	58
2019	PM-05	18	36	18	0	27	55	27	11
2019	PM-06	33	27	13	7	20	60	27	15
2018	PM	42	33	5	12	9	74	21	43
2018	PM-05	18	45	9	9	18	64	27	11
2017	PM	30	38	10	12	10	68	22	59
2017	PM-04	59	23	0	10	8	82	18	12
2017	PM-05	24	44	16	5	11	67	16	18
2017	PM-06	16	43	7	28	7	58	35	14
2014	PM	14	34	24	20	8	48	28	50
2014	PM-04	17	25	25	24	8	42	33	12
2014	PM-06	0	47	27	27	0	47	27	15

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	49	35	7	2	7	84	9	55
2020	PM-02	50	50	0	0	0	100	0	10
2020	PM-04	70	20	0	0	10	90	10	10
2020	PM-05	55	36	9	0	0	91	0	11
2020	PM-06	40	27	13	7	13	67	20	15
2019	PM	23	55	4	7	11	79	18	56
2019	PM-05	9	73	0	0	18	82	18	11
2019	PM-06	21	50	0	14	14	71	29	14
2018	PM	40	42	14	5	0	81	5	43
2018	PM-05	27	64	0	9	0	91	9	11
2017	PM	36	42	5	12	5	78	17	59
2017	PM-04	65	26	0	10	0	90	10	12
2017	PM-05	34	49	0	11	6	83	17	18
2017	PM-06	7	58	7	14	14	65	28	14

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	52	41	2	0	6	0	93	6	54
2020	PM-02	60	40	0	0	0	0	100	0	10
2020	PM-04	50	40	0	0	10	0	90	10	10
2020	PM-05	55	45	0	0	0	0	100	0	11
2020	PM-06	40	47	7	0	7	0	87	7	15
2019	PM	31	50	10	3	5	0	81	9	58
2019	PM-05	18	55	9	9	9	0	73	18	11
2019	PM-06	33	53	0	0	13	0	87	13	15
2018	PM	44	47	7	2	0	0	91	2	43
2018	PM-05	55	36	0	9	0	0	91	9	11
2017	PM	49	36	9	2	3	2	86	5	59
2017	PM-04	65	35	0	0	0	0	100	0	12
2017	PM-05	51	38	0	0	5	6	94	6	18
2017	PM-06	36	36	21	7	0	0	72	7	14
2014	PM	36	42	16	4	2	0	78	6	50
2014	PM-04	50	34	17	0	0	0	83	0	12
2014	PM-06	33	40	20	7	0	0	73	7	15

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	55	27	11	2	5	82	7	55
2020	PM-02	70	30	0	0	0	100	0	10
2020	PM-04	60	10	20	0	10	70	10	10
2020	PM-05	55	27	18	0	0	82	0	11
2020	PM-06	53	27	7	7	7	80	13	15
2019	PM	28	34	12	14	12	62	26	58
2019	PM-05	18	45	0	18	18	64	36	11
2019	PM-06	27	40	7	7	20	67	27	15
2018	PM	37	44	7	7	5	81	12	43
2018	PM-05	27	55	0	9	9	82	18	11
2017	PM	29	40	10	14	8	68	22	59
2017	PM-04	51	31	0	10	8	82	18	12
2017	PM-05	18	44	22	16	0	62	16	18
2017	PM-06	29	43	0	14	14	72	28	14

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	65	26	4	0	6	91	6	54
2020	PM-04	60	20	10	0	10	80	10	10
2020	PM-05	73	27	0	0	0	100	0	11
2020	PM-06	67	27	0	0	7	93	7	15
2019	PM	53	29	7	5	5	83	10	58
2019	PM-05	36	45	9	0	9	82	9	11
2019	PM-06	60	27	0	7	7	87	13	15
2018	PM	60	36	2	2	0	95	2	42
2018	PM-05	60	40	0	0	0	100	0	10
2017	PM	51	32	10	5	2	83	7	59
2017	PM-04	65	35	0	0	0	100	0	12
2017	PM-05	51	22	28	0	0	72	0	18
2017	PM-06	50	43	0	7	0	93	7	14
2014	PM	58	30	10	2	0	88	2	50
2014	PM-04	66	17	17	0	0	83	0	12
2014	PM-06	53	40	7	0	0	93	0	15

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	38	44	5	5	7	0	82	13	55
2020	PM-02	40	50	10	0	0	0	90	0	10
2020	PM-04	30	30	10	20	10	0	60	30	10
2020	PM-05	64	36	0	0	0	0	100	0	11
2020	PM-06	27	53	7	7	7	0	80	13	15
2019	PM	24	45	10	9	12	0	69	21	58
2019	PM-05	0	73	9	0	18	0	73	18	11
2019	PM-06	27	47	7	7	13	0	73	20	15
2018	PM	26	44	16	9	5	0	70	14	43
2018	PM-05	27	36	18	18	0	0	64	18	11
2017	PM	33	40	13	9	3	2	74	12	59
2017	PM-04	41	51	0	8	0	0	92	8	12
2017	PM-05	40	32	22	0	0	6	77	0	18
2017	PM-06	30	48	8	7	7	0	78	14	14
2014	PM	16	44	10	20	10	0	60	30	50
2014	PM-04	25	50	8	8	8	0	76	16	12
2014	PM-06	0	33	13	47	7	0	33	53	15

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	42	44	2	7	5	0	0	85	13	55
2020	PM-02	50	50	0	0	0	0	0	100	0	10
2020	PM-04	40	40	0	10	10	0	0	80	20	10
2020	PM-05	55	36	9	0	0	0	0	91	0	11
2020	PM-06	33	47	0	13	7	0	0	80	20	15
2019	PM	28	43	12	5	12	0	0	71	17	58
2019	PM-05	9	55	9	9	18	0	0	64	27	11
2019	PM-06	33	27	13	7	20	0	0	60	27	15
2018	PM	24	45	17	5	5	2	2	73	10	42
2018	PM-05	18	45	18	9	9	0	0	64	18	11
2017	PM	40	34	16	9	2	0	0	73	10	59
2017	PM-04	57	35	0	8	0	0	0	92	8	12
2017	PM-05	34	27	33	0	5	0	0	61	5	18
2017	PM-06	38	49	7	7	0	0	0	86	7	14
2014	PM	26	38	18	6	12	0	0	64	18	50
2014	PM-04	34	25	17	16	8	0	0	59	24	12
2014	PM-06	20	33	27	0	20	0	0	53	20	15

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	48	37	2	6	7	0	85	13	54
2020	PM-02	70	30	0	0	0	0	100	0	10
2020	PM-04	80	0	0	10	10	0	80	20	10
2020	PM-05	40	60	0	0	0	0	100	0	10
2020	PM-06	27	47	7	13	7	0	73	20	15
2019	PM	22	45	17	9	5	2	68	14	58
2019	PM-05	0	45	27	9	18	0	45	27	11
2019	PM-06	27	40	7	20	0	7	71	21	15
2018	PM	30	37	16	14	2	0	67	16	43
2018	PM-05	18	27	18	27	9	0	45	36	11
2017	PM	31	45	8	14	2	0	76	15	59
2017	PM-04	49	33	0	18	0	0	82	18	12
2017	PM-05	29	43	22	5	0	0	72	5	18
2017	PM-06	16	56	7	14	7	0	72	21	14
2014	PM	27	45	12	14	2	0	71	16	49
2014	PM-04	25	58	8	8	0	0	83	8	12
2014	PM-06	21	43	21	14	0	0	64	14	14

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	58	25	7	2	7	0	84	9	55
2020	PM-02	80	10	10	0	0	0	90	0	10
2020	PM-04	60	20	0	10	10	0	80	20	10
2020	PM-05	55	45	0	0	0	0	100	0	11
2020	PM-06	53	20	20	0	7	0	73	7	15
2019	PM	38	45	9	5	3	0	83	9	58
2019	PM-05	18	64	9	9	0	0	82	9	11
2019	PM-06	47	33	7	7	7	0	80	13	15
2018	PM	44	42	7	7	0	0	86	7	43
2018	PM-05	36	55	0	9	0	0	91	9	11
2017	PM	46	26	14	8	4	2	74	12	59
2017	PM-04	75	16	10	0	0	0	90	0	12
2017	PM-05	40	27	16	11	0	6	71	12	18
2017	PM-06	36	50	7	7	0	0	86	7	14
2014	PM	46	34	18	2	0	0	80	2	50
2014	PM-04	66	17	17	0	0	0	83	0	12
2014	PM-06	33	40	27	0	0	0	73	0	15

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	45	33	13	4	5	0	78	9	55
2020	PM-02	80	10	10	0	0	0	90	0	10
2020	PM-04	50	40	0	0	10	0	90	10	10
2020	PM-05	55	36	9	0	0	0	91	0	11
2020	PM-06	20	40	20	7	13	0	60	20	15
2019	PM	36	31	17	3	12	0	67	16	58
2019	PM-05	18	36	0	9	36	0	55	45	11
2019	PM-06	27	27	33	7	7	0	53	13	15
2018	PM	49	19	12	9	12	0	67	21	43
2018	PM-05	18	9	27	18	27	0	27	45	11
2017	PM	31	27	21	8	11	2	59	19	59
2017	PM-04	26	0	23	8	35	8	28	47	12
2017	PM-05	17	44	22	11	5	0	61	16	18
2017	PM-06	36	30	21	7	7	0	65	14	14
2014	PM	24	42	18	10	6	0	66	16	50
2014	PM-04	8	42	34	8	8	0	50	16	12
2014	PM-06	20	53	13	13	0	0	73	13	15

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	2	7	49	29	11	0	2	41	9	55
2020	PM-02	0	0	50	20	20	0	10	44	0	10
2020	PM-04	0	10	30	40	20	0	0	60	10	10
2020	PM-05	0	9	55	27	9	0	0	36	9	11
2020	PM-06	7	13	53	20	7	0	0	27	20	15
2019	PM	12	22	24	26	12	2	2	39	36	58
2019	PM-05	27	27	18	27	0	0	0	27	55	11
2019	PM-06	20	20	20	33	7	0	0	40	40	15
2018	PM	7	19	33	28	12	0	2	40	26	43
2018	PM-05	27	9	45	18	0	0	0	18	36	11
2017	PM	5	22	50	13	8	0	2	22	28	59
2017	PM-04	8	25	43	8	8	0	8	17	36	12
2017	PM-05	0	28	61	5	5	0	0	11	28	18
2017	PM-06	7	14	65	14	0	0	0	14	21	14
2014	PM	8	24	38	18	6	0	6	26	34	50
2014	PM-04	8	24	50	17	0	0	0	17	33	12
2014	PM-06	13	20	47	13	0	0	7	14	36	15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	4	5	13	49	25	2	2	77	9	55
2020	PM-02	0	0	10	60	20	0	10	89	0	10
2020	PM-04	0	0	10	50	40	0	0	90	0	10
2020	PM-05	9	9	9	36	27	9	0	70	20	11
2020	PM-06	7	13	13	47	20	0	0	67	20	15
2019	PM	4	12	28	30	19	5	2	53	17	57
2019	PM-05	9	27	0	55	9	0	0	64	36	11
2019	PM-06	7	7	36	29	21	0	0	50	14	14
2018	PM	5	5	23	40	21	2	5	65	10	43
2018	PM-05	18	9	18	45	9	0	0	55	27	11
2017	PM	2	7	34	34	12	8	5	52	9	58
2017	PM-04	8	0	39	28	8	10	8	43	10	12
2017	PM-05	0	5	28	45	11	11	0	63	6	18
2017	PM-06	0	14	56	23	7	0	0	30	14	14
2014	PM	10	10	32	28	14	0	6	45	21	50
2014	PM-04	8	0	50	34	8	0	0	42	8	12
2014	PM-06	13	7	40	27	7	0	7	36	21	15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	0	24	40	18	11	5	2	31	25	55
2020	PM-02	0	20	50	0	20	0	10	22	22	10
2020	PM-04	0	40	40	10	0	10	0	11	44	10
2020	PM-05	0	9	45	27	0	18	0	33	11	11
2020	PM-06	0	27	40	13	20	0	0	33	27	15
2019	PM	10	28	36	14	7	2	3	22	40	58
2019	PM-05	0	36	55	0	9	0	0	9	36	11
2019	PM-06	20	20	47	7	7	0	0	13	40	15
2018	PM	5	23	42	16	9	2	2	27	29	43
2018	PM-05	9	36	36	18	0	0	0	18	45	11
2017	PM	17	21	38	14	8	0	2	23	38	58
2017	PM-04	23	18	35	16	0	0	8	17	45	12
2017	PM-05	16	28	34	17	5	0	0	22	44	18
2017	PM-06	21	7	43	23	7	0	0	30	28	14
2014	PM	16	18	28	20	12	0	6	34	36	50
2014	PM-04	16	25	34	25	0	0	0	25	41	12
2014	PM-06	7	33	33	13	7	0	7	21	43	15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	2	11	42	25	18	0	2	44	13	55
2020	PM-02	0	0	40	20	30	0	10	56	0	10
2020	PM-04	0	0	40	40	20	0	0	60	0	10
2020	PM-05	9	9	18	36	27	0	0	64	18	11
2020	PM-06	0	13	67	13	7	0	0	20	13	15
2019	PM	7	16	30	33	11	0	4	45	24	57
2019	PM-05	9	27	27	36	0	0	0	36	36	11
2019	PM-06	14	21	14	43	7	0	0	50	36	14
2018	PM	13	10	31	23	18	3	3	43	24	39
2017	PM	7	19	35	26	12	0	2	39	26	59
2017	PM-04	25	25	23	18	0	0	8	19	55	12
2017	PM-05	0	22	32	33	12	0	0	45	22	18
2017	PM-06	7	28	45	21	0	0	0	21	35	14
2014	PM	10	17	38	21	6	0	8	30	29	48
2014	PM-04	17	18	46	18	0	0	0	18	36	11
2014	PM-06	7	33	40	13	0	0	7	14	43	15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	9	17	19	26	26	0	4	54	27	54
2020	PM-02	0	0	30	30	30	0	10	67	0	10
2020	PM-04	0	20	10	40	30	0	0	70	20	10
2020	PM-05	0	27	9	27	36	0	0	64	27	11
2020	PM-06	29	21	21	14	14	0	0	29	50	14
2019	PM	19	14	22	26	12	3	3	41	35	58
2019	PM-05	27	27	9	18	9	9	0	30	60	11
2019	PM-06	33	13	20	27	7	0	0	33	47	15
2018	PM	12	30	19	21	16	0	2	38	43	43
2018	PM-05	27	55	0	18	0	0	0	18	82	11
2017	PM	24	26	17	23	7	2	2	31	51	58
2017	PM-04	41	10	16	18	8	0	8	28	55	12
2017	PM-05	16	33	23	22	0	5	0	24	52	18
2017	PM-06	35	43	14	0	9	0	0	9	77	14
2014	PM	24	26	14	18	8	2	8	29	55	50
2014	PM-04	16	42	25	17	0	0	0	17	58	12
2014	PM-06	27	47	0	13	7	0	7	21	79	15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	7	7	20	30	31	2	2	63	15	54
2020	PM-02	0	0	30	10	50	0	10	67	0	10
2020	PM-04	10	10	10	40	30	0	0	70	20	10
2020	PM-05	0	20	0	40	30	10	0	78	22	10
2020	PM-06	20	7	20	33	20	0	0	53	27	15
2019	PM	9	24	21	19	19	5	3	42	36	58
2019	PM-05	9	36	0	27	27	0	0	55	45	11
2019	PM-06	7	20	40	13	20	0	0	33	27	15
2018	PM	9	19	26	28	12	5	2	43	30	43
2018	PM-05	18	18	36	27	0	0	0	27	36	11
2017	PM	5	24	40	19	6	6	2	26	31	58
2017	PM-04	16	8	45	23	0	0	8	25	25	12
2017	PM-05	5	28	38	11	5	13	0	19	38	18
2017	PM-06	0	28	51	21	0	0	0	21	28	14
2014	PM	10	18	24	28	10	0	10	42	31	50
2014	PM-04	0	17	33	50	0	0	0	50	17	12
2014	PM-06	13	27	13	27	7	0	13	38	46	15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	2	18	40	20	16	2	2	38	21	55
2020	PM-02	0	10	40	10	30	0	10	44	11	10
2020	PM-04	0	20	40	20	20	0	0	40	20	10
2020	PM-05	0	18	36	36	0	9	0	40	20	11
2020	PM-06	7	20	47	13	13	0	0	27	27	15
2019	PM	7	27	38	16	9	0	4	26	35	56
2019	PM-05	0	30	60	10	0	0	0	10	30	10
2019	PM-06	20	33	33	7	7	0	0	13	53	15
2018	PM	9	16	33	23	14	2	2	39	27	43
2018	PM-05	18	27	27	27	0	0	0	27	45	11
2017	PM	8	27	35	15	9	2	4	26	37	58
2017	PM-04	8	23	45	8	8	0	8	17	34	12
2017	PM-05	17	29	17	30	0	7	0	32	49	17
2017	PM-06	0	35	50	7	9	0	0	16	35	14
2014	PM	14	20	30	18	8	4	6	29	38	50
2014	PM-04	16	25	34	17	0	8	0	18	45	12
2014	PM-06	7	33	40	13	0	0	7	14	43	15

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	4	15	36	29	15	2	44	19	55
2020	PM-02	10	10	40	10	20	10	33	22	10
2020	PM-04	0	10	30	50	10	0	60	10	10
2020	PM-05	0	0	55	36	9	0	45	0	11
2020	PM-06	7	13	27	40	13	0	53	20	15
2019	PM	9	16	34	26	14	2	40	25	58
2019	PM-05	9	36	36	9	9	0	18	45	11
2019	PM-06	20	7	40	20	13	0	33	27	15

Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	29	29	22	7	7	4	2	62	15	55
2020	PM-02	50	20	10	10	0	10	0	78	11	10
2020	PM-04	10	30	40	0	10	0	10	44	11	10
2020	PM-05	45	27	18	0	0	9	0	80	0	11
2020	PM-06	20	33	20	13	13	0	0	53	27	15
2019	PM	19	19	28	17	12	3	2	40	31	58
2019	PM-05	9	27	36	0	27	0	0	36	27	11
2019	PM-06	20	13	27	27	13	0	0	33	40	15
2018	PM	19	44	21	2	5	5	5	69	8	43
2018	PM-05	9	27	55	9	0	0	0	36	9	11
2017	PM	34	21	20	13	6	4	2	58	21	59
2017	PM-04	43	16	23	0	8	10	0	65	9	12
2017	PM-05	40	16	16	11	5	6	5	63	18	18
2017	PM-06	9	36	28	21	7	0	0	45	28	14
2014	PM	22	22	16	18	20	0	2	45	39	50
2014	PM-04	24	25	17	8	25	0	0	50	34	12
2014	PM-06	13	20	13	27	20	0	7	36	50	15

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	51	33	2	5	9	0	84	15	55
2020	PM-02	60	40	0	0	0	0	100	0	10
2020	PM-04	40	30	0	10	20	0	70	30	10
2020	PM-05	55	36	9	0	0	0	91	0	11
2020	PM-06	53	27	0	7	13	0	80	20	15
2019	PM	26	33	17	14	10	0	59	24	58
2019	PM-05	27	27	18	9	18	0	55	27	11
2019	PM-06	20	40	0	20	20	0	60	40	15
2018	PM	42	42	7	2	7	0	84	9	43
2018	PM-05	27	55	9	0	9	0	82	9	11
2017	PM	45	26	7	16	3	2	73	20	59
2017	PM-04	51	23	8	8	0	10	83	9	12
2017	PM-05	51	27	12	11	0	0	78	11	18
2017	PM-06	29	29	0	35	7	0	58	42	14
2014	PM	36	26	14	10	14	0	62	24	50
2014	PM-04	33	50	8	0	8	0	83	8	12
2014	PM-06	13	20	20	20	27	0	33	47	15

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	60	29	2	2	7	89	9	55
2020	PM-02	70	30	0	0	0	100	0	10
2020	PM-04	60	20	0	0	20	80	20	10
2020	PM-05	82	18	0	0	0	100	0	11
2020	PM-06	53	33	7	0	7	87	7	15
2019	PM	34	52	2	10	2	86	12	58
2019	PM-05	27	64	0	9	0	91	9	11
2019	PM-06	33	60	0	7	0	93	7	15
2018	PM	49	44	2	5	0	93	5	43
2018	PM-05	45	55	0	0	0	100	0	11
2017	PM	47	30	14	6	3	77	10	59
2017	PM-04	51	41	8	0	0	92	0	12
2017	PM-05	62	22	11	5	0	84	5	18
2017	PM-06	31	28	14	21	7	58	28	14
2014	PM	34	34	8	10	14	68	24	50
2014	PM-04	41	8	17	17	17	50	34	12
2014	PM-06	33	33	7	13	13	67	27	15

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	50	31	7	0	9	2	83	9	54
2020	PM-02	60	40	0	0	0	0	100	0	10
2020	PM-04	40	20	20	0	20	0	60	20	10
2020	PM-05	50	30	10	0	0	10	89	0	10
2020	PM-06	53	27	7	0	13	0	80	13	15
2019	PM	26	38	21	10	3	2	65	14	58
2019	PM-05	36	45	9	0	9	0	82	9	11
2019	PM-06	33	40	13	13	0	0	73	13	15
2018	PM	47	37	14	2	0	0	84	2	43
2018	PM-05	36	64	0	0	0	0	100	0	11

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	47	25	6	8	9	6	84	9	53
2020	PM-04	40	10	20	20	10	0	56	22	10
2020	PM-05	64	0	0	0	27	9	100	0	11
2020	PM-06	47	47	0	7	0	0	93	7	15

Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	56	20	11	2	7	4	79	10	54
2020	PM-02	70	10	10	0	0	10	89	0	10
2020	PM-04	50	10	20	0	20	0	60	20	10
2020	PM-05	55	18	18	0	0	9	80	0	11
2020	PM-06	47	47	0	0	7	0	93	7	15
2019	PM	40	38	12	3	3	3	80	7	58
2019	PM-05	18	45	18	0	9	9	70	10	11
2019	PM-06	60	40	0	0	0	0	100	0	15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	59	20	9	4	7	0	80	11	54
2020	PM-02	90	10	0	0	0	0	100	0	10
2020	PM-04	60	10	10	0	20	0	70	20	10
2020	PM-05	64	27	9	0	0	0	91	0	11
2020	PM-06	40	20	20	7	13	0	60	20	15
2019	PM	46	21	12	11	11	0	67	21	57
2019	PM-05	27	45	0	18	9	0	73	27	11
2019	PM-06	47	13	13	7	20	0	60	27	15
2018	PM	42	37	5	12	2	2	81	14	43
2018	PM-05	18	55	0	18	0	9	80	20	11
2017	PM	41	27	13	12	7	0	68	19	59
2017	PM-04	51	39	0	10	0	0	90	10	12
2017	PM-05	32	24	32	5	5	0	57	11	18
2017	PM-06	31	14	14	28	14	0	45	42	14
2014	PM	34	24	14	14	12	2	59	27	50
2014	PM-04	50	25	8	0	8	8	82	9	12
2014	PM-06	13	20	20	27	20	0	33	47	15

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	56	22	13	7	2	79	8	54
2020	PM-02	90	0	0	0	10	100	0	10
2020	PM-04	60	20	0	20	0	80	20	10
2020	PM-05	45	27	27	0	0	73	0	11
2020	PM-06	40	33	20	7	0	73	7	15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	51	24	15	4	7	75	11	55
2020	PM-02	80	10	10	0	0	90	0	10
2020	PM-04	50	20	10	0	20	70	20	10
2020	PM-05	36	45	18	0	0	82	0	11
2020	PM-06	40	20	27	7	7	60	13	15
2019	PM	40	34	7	12	7	74	19	58
2019	PM-05	9	73	0	9	9	82	18	11
2019	PM-06	40	40	0	7	13	80	20	15
2018	PM	47	26	14	7	7	72	14	43
2018	PM-05	36	36	9	9	9	73	18	11
2017	PM	44	37	9	5	5	81	10	59
2017	PM-04	59	31	0	10	0	90	10	12
2017	PM-05	29	55	11	5	0	84	5	18
2017	PM-06	27	22	23	7	21	50	28	14
2014	PM	30	42	10	8	10	72	18	50
2014	PM-04	50	34	0	8	8	83	17	12
2014	PM-06	20	47	13	7	13	67	20	15

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	42	58	55
2020	PM-02	40	60	10
2020	PM-04	30	70	10
2020	PM-05	36	64	11
2020	PM-06	47	53	15

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	62	13	5	2	5	13	91	2	55
2020	PM-02	70	10	0	0	0	20	100	0	10
2020	PM-04	80	0	0	0	0	20	100	0	10
2020	PM-05	64	18	9	0	9	0	90	0	11
2020	PM-06	53	7	7	7	13	13	82	9	15

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	73	15	2	7	4	0	87	11	55
2020	PM-02	100	0	0	0	0	0	100	0	10
2020	PM-04	90	0	0	0	10	0	90	10	10
2020	PM-05	82	18	0	0	0	0	100	0	11
2020	PM-06	40	27	7	20	7	0	67	27	15
2019	PM	41	28	10	14	7	0	69	21	58
2019	PM-05	18	45	18	18	0	0	64	18	11
2019	PM-06	53	13	7	13	13	0	67	27	15
2018	PM	53	33	5	2	7	0	86	9	43
2018	PM-05	45	45	9	0	0	0	91	0	11
2017	PM	44	34	10	9	2	2	79	10	59
2017	PM-04	75	25	0	0	0	0	100	0	12
2017	PM-05	29	55	16	0	0	0	84	0	18
2017	PM-06	27	22	16	28	7	0	50	35	14
2014	PM	40	32	12	8	8	0	72	16	50
2014	PM-04	50	25	8	17	0	0	75	17	12
2014	PM-06	20	33	20	13	13	0	53	27	15

Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	56	29	5	2	4	4	0	89	6	55
2020	PM-02	90	10	0	0	0	0	0	100	0	10
2020	PM-04	40	50	0	0	10	0	0	90	10	10
2020	PM-05	73	0	9	0	0	18	0	89	0	11
2020	PM-06	27	53	7	7	7	0	0	80	13	15
2019	PM	24	34	21	12	3	5	0	62	16	58
2019	PM-05	0	45	27	18	9	0	0	45	27	11
2019	PM-06	27	40	20	13	0	0	0	67	13	15
2018	PM	30	33	16	9	0	9	2	71	11	43
2018	PM-05	9	36	18	27	0	9	0	50	30	11
2017	PM	26	35	15	10	5	9	0	67	17	59
2017	PM-04	43	23	8	0	8	18	0	81	10	12
2017	PM-05	12	43	22	5	5	12	0	63	12	18
2017	PM-06	21	43	14	16	7	0	0	63	23	14
2014	PM	18	40	14	10	10	8	0	63	22	50
2014	PM-04	24	50	25	0	0	0	0	75	0	12
2014	PM-06	13	40	0	20	13	13	0	62	38	15

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	50	33	6	4	4	4	87	8	54
2020	PM-04	50	40	0	0	10	0	90	10	10
2020	PM-05	64	27	0	0	0	9	100	0	11
2020	PM-06	13	53	20	7	7	0	67	13	15
2019	PM	20	36	25	13	7	0	55	20	56
2019	PM-05	0	40	40	10	10	0	40	20	10
2019	PM-06	20	47	27	7	0	0	67	7	15
2018	PM	30	33	19	5	7	7	68	13	43
2018	PM-05	18	27	18	9	18	9	50	30	11
2017	PM	26	35	20	10	3	5	65	14	59
2017	PM-04	43	23	16	0	8	10	74	9	12
2017	PM-05	17	38	17	22	0	6	59	23	18
2017	PM-06	23	43	21	7	7	0	65	14	14
2014	PM	16	40	30	8	6	0	56	14	50
2014	PM-04	24	50	17	8	0	0	75	8	12
2014	PM-06	13	27	47	7	7	0	40	13	15

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	33	42	9	5	5	5	79	12	55
2020	PM-02	80	10	0	0	0	10	100	0	10
2020	PM-04	30	50	0	10	10	0	80	20	10
2020	PM-05	9	82	0	0	0	9	100	0	11
2020	PM-06	13	33	27	7	13	7	50	21	15
2019	PM	21	26	29	14	10	0	47	24	58
2019	PM-05	0	18	45	9	27	0	18	36	11
2019	PM-06	7	47	33	13	0	0	53	13	15
2018	PM	14	47	16	7	2	14	70	11	43
2018	PM-05	9	27	27	18	9	9	40	30	11
2017	PM	22	32	19	8	8	11	60	19	58
2017	PM-04	35	31	16	0	8	10	74	9	12
2017	PM-05	23	22	12	11	16	17	53	33	18
2017	PM-06	7	51	21	14	7	0	58	21	14
2014	PM	12	28	34	16	6	4	42	23	50
2014	PM-04	17	42	34	0	8	0	59	8	12
2014	PM-06	13	7	40	40	0	0	20	40	15

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	35	45	11	2	4	4	83	6	55
2020	PM-02	70	20	0	0	0	10	100	0	10
2020	PM-04	40	50	0	0	10	0	90	10	10
2020	PM-05	18	73	0	0	0	9	100	0	11
2020	PM-06	13	47	27	7	7	0	60	13	15
2019	PM	17	40	19	14	7	3	59	21	58
2019	PM-05	0	36	27	18	18	0	36	36	11
2019	PM-06	20	47	20	13	0	0	67	13	15
2018	PM	12	52	21	10	5	0	64	14	42
2018	PM-05	9	36	27	9	18	0	45	27	11
2017	PM	21	40	20	7	5	7	66	12	59
2017	PM-04	35	31	16	0	8	10	74	9	12
2017	PM-05	12	43	22	11	0	12	63	12	18
2017	PM-06	0	56	23	14	7	0	56	21	14
2014	PM	8	30	24	22	12	4	40	35	50
2014	PM-04	8	34	17	33	8	0	42	41	12
2014	PM-06	7	27	27	27	0	13	38	31	15

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	64	18	13	0	4	2	0	83	4	55
2020	PM-02	90	10	0	0	0	0	0	100	0	10
2020	PM-04	60	20	20	0	0	0	0	80	0	10
2020	PM-05	55	36	0	0	0	9	0	100	0	11
2020	PM-06	40	20	27	0	13	0	0	60	13	15
2019	PM	53	24	17	3	0	0	2	79	4	58
2019	PM-05	55	36	9	0	0	0	0	91	0	11
2019	PM-06	47	27	20	7	0	0	0	73	7	15

Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	36	45	7	4	4	4	85	8	55
2020	PM-02	90	0	10	0	0	0	90	0	10
2020	PM-04	40	50	0	0	10	0	90	10	10
2020	PM-05	27	55	9	0	0	9	90	0	11
2020	PM-06	13	67	0	13	7	0	80	20	15
2019	PM	31	47	16	7	0	0	78	7	58
2019	PM-05	36	45	9	9	0	0	82	9	11
2019	PM-06	20	47	27	7	0	0	67	7	15
2018	PM	30	65	2	2	0	0	95	2	43
2018	PM-05	18	73	9	0	0	0	91	0	11
2017	PM	36	47	13	2	0	2	85	2	59
2017	PM-04	51	31	0	8	0	10	91	9	12
2017	PM-05	45	45	11	0	0	0	89	0	18
2017	PM-06	7	72	21	0	0	0	79	0	14
2014	PM	24	48	12	10	4	2	73	14	50
2014	PM-04	25	58	17	0	0	0	83	0	12
2014	PM-06	27	33	27	13	0	0	60	13	15

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	31	28	17	11	6	7	64	18	54
2020	PM-02	80	0	10	0	0	10	89	0	10
2020	PM-04	40	30	20	0	10	0	70	10	10
2020	PM-05	20	40	20	10	0	10	67	11	10
2020	PM-06	7	47	7	27	7	7	57	36	15
2019	PM	10	33	33	14	3	7	46	19	58
2019	PM-05	9	55	27	0	9	0	64	9	11
2019	PM-06	0	33	47	20	0	0	33	20	15

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	39	30	19	2	7	4	0	71	10	54
2020	PM-02	70	20	10	0	0	0	0	90	0	10
2020	PM-05	36	36	9	0	0	18	0	89	0	11
2020	PM-06	27	40	13	7	13	0	0	67	20	15
2019	PM	26	40	14	10	7	2	2	68	18	58
2019	PM-05	18	64	0	9	0	9	0	90	10	11
2019	PM-06	20	40	20	20	0	0	0	60	20	15
2018	PM	29	50	12	2	5	2	0	80	7	42
2018	PM-05	18	64	18	0	0	0	0	82	0	11
2017	PM	46	30	8	8	0	7	0	82	9	59
2017	PM-04	28	23	8	23	0	18	0	62	29	12
2017	PM-05	55	33	5	0	0	6	0	94	0	18
2017	PM-06	36	43	14	7	0	0	0	79	7	14
2014	PM	40	48	6	4	2	0	0	88	6	50
2014	PM-04	50	34	17	0	0	0	0	83	0	12
2014	PM-06	33	47	0	13	7	0	0	80	20	15

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	45	31	13	5	2	4	79	8	55
2020	PM-02	80	10	0	0	0	10	100	0	10
2020	PM-04	50	30	10	10	0	0	80	10	10
2020	PM-05	36	45	9	0	0	9	90	0	11
2020	PM-06	27	40	20	7	7	0	67	13	15
2019	PM	32	41	14	9	4	0	73	13	56
2019	PM-05	20	60	10	10	0	0	80	10	10
2019	PM-06	20	47	13	20	0	0	67	20	15
2018	PM	33	56	9	0	0	2	90	0	43
2018	PM-05	9	82	9	0	0	0	91	0	11

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	27	20	18	13	13	7	2	52	28	55
2020	PM-02	70	0	10	10	0	10	0	78	11	10
2020	PM-04	30	10	20	10	30	0	0	40	40	10
2020	PM-05	27	27	18	0	0	27	0	75	0	11
2020	PM-06	0	40	27	20	13	0	0	40	33	15
2019	PM	7	17	28	16	17	12	3	29	39	58
2019	PM-05	0	18	45	0	18	18	0	22	22	11
2019	PM-06	7	7	33	33	20	0	0	13	53	15
2018	PM	16	16	30	16	9	12	0	37	29	43
2018	PM-05	18	9	9	45	9	9	0	30	60	11
2017	PM	16	20	19	20	10	14	2	42	36	59
2017	PM-04	8	26	16	25	0	25	0	45	34	12
2017	PM-05	23	11	16	11	11	28	0	47	30	18
2017	PM-06	0	22	30	28	14	0	7	24	45	14
2014	PM	10	20	16	16	30	6	2	32	50	50
2014	PM-04	24	34	8	8	25	0	0	58	34	12
2014	PM-06	0	13	7	13	53	13	0	15	77	15

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	25	51	7	7	5	4	0	79	13	55
2020	PM-02	70	20	0	0	0	10	0	100	0	10
2020	PM-04	20	80	0	0	0	0	0	100	0	10
2020	PM-05	27	45	9	9	0	9	0	80	10	11
2020	PM-06	7	47	20	13	13	0	0	53	27	15
2019	PM	14	36	26	16	7	2	0	51	23	58
2019	PM-05	0	36	36	9	18	0	0	36	27	11
2019	PM-06	13	33	40	13	0	0	0	47	13	15
2018	PM	24	33	17	12	5	7	2	63	18	42
2018	PM-05	20	20	30	20	10	0	0	40	30	10
2017	PM	21	30	21	19	7	2	0	52	26	58
2017	PM-04	31	23	0	28	8	10	0	61	39	12
2017	PM-05	28	22	33	17	0	0	0	50	17	18
2017	PM-06	15	34	23	21	7	0	0	50	28	14
2014	PM	24	40	10	12	10	4	0	67	23	50
2014	PM-04	41	25	0	17	8	8	0	72	28	12
2014	PM-06	13	27	27	20	7	7	0	43	29	15

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	20	24	13	15	15	4	11	51	34	55
2020	PM-02	30	40	10	0	10	0	10	78	11	10
2020	PM-04	20	40	10	10	20	0	0	60	30	10
2020	PM-05	36	27	0	18	0	18	0	78	22	11
2020	PM-06	7	7	7	27	27	0	27	18	73	15
2019	PM	12	36	16	14	19	0	3	50	34	58
2019	PM-05	18	27	27	9	9	0	9	50	20	11
2019	PM-06	13	33	13	13	20	0	7	50	36	15
2018	PM	16	28	16	23	9	5	2	48	35	43
2018	PM-05	9	18	27	27	9	0	9	30	40	11
2017	PM	12	32	12	17	18	7	2	49	38	59
2017	PM-04	16	41	0	10	16	18	0	69	31	12
2017	PM-05	11	28	5	16	22	12	5	48	46	18
2017	PM-06	7	51	7	21	14	0	0	58	35	14
2014	PM	10	26	16	18	26	4	0	38	46	50
2014	PM-04	8	25	8	16	34	8	0	37	54	12
2014	PM-06	0	20	27	27	20	7	0	21	50	15

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	55	18	5	4	9	2	7	80	14	55
2020	PM-02	90	10	0	0	0	0	0	100	0	10
2020	PM-04	50	20	0	0	10	0	20	88	13	10
2020	PM-05	64	9	9	9	0	0	9	80	10	11
2020	PM-06	33	33	7	0	20	0	7	71	21	15
2019	PM	55	19	12	7	5	0	2	75	12	58
2019	PM-05	55	9	27	9	0	0	0	64	9	11
2019	PM-06	53	20	7	7	13	0	0	73	20	15

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	62	15	15	0	7	0	2	78	7	55
2020	PM-02	90	10	0	0	0	0	0	100	0	10
2020	PM-04	60	20	0	0	20	0	0	80	20	10
2020	PM-05	64	9	18	0	0	0	9	80	0	11
2020	PM-06	60	7	27	0	7	0	0	67	7	15
2019	PM	47	28	10	3	7	2	3	78	11	58
2019	PM-05	45	18	9	9	18	0	0	64	27	11
2019	PM-06	67	27	7	0	0	0	0	93	0	15

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	80	4	2	5	4	5	92	6	55
2020	PM-02	90	0	0	0	10	0	100	0	10
2020	PM-04	70	10	0	10	0	10	89	11	10
2020	PM-05	82	9	0	0	0	9	100	0	11
2020	PM-06	80	0	7	7	7	0	86	7	15
2019	PM	72	10	2	10	2	3	87	11	58
2019	PM-05	82	9	0	9	0	0	91	9	11
2019	PM-06	87	0	0	13	0	0	87	13	15

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	78	5	2	4	2	9	94	4	55
2020	PM-02	90	10	0	0	0	0	100	0	10
2020	PM-04	80	0	10	0	0	10	89	0	10
2020	PM-05	91	0	0	0	0	9	100	0	11
2020	PM-06	67	7	0	7	7	13	92	8	15
2019	PM	74	7	5	2	4	9	92	2	57
2019	PM-05	82	0	0	0	0	18	100	0	11
2019	PM-06	93	0	7	0	0	0	93	0	14

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	27	47	15	5	4	2	76	9	55
2020	PM-02	30	50	0	20	0	0	80	20	10
2020	PM-04	50	30	10	0	10	0	80	10	10
2020	PM-05	27	45	27	0	0	0	73	0	11
2020	PM-06	13	67	13	0	7	0	80	7	15
2019	PM	11	49	21	9	4	7	64	13	57
2019	PM-05	9	55	18	0	9	9	70	10	11
2019	PM-06	0	64	21	14	0	0	64	14	14
2018	PM	23	42	21	9	2	2	67	12	43
2018	PM-05	18	45	18	18	0	0	64	18	11
2017	PM	18	42	25	7	5	4	62	12	59
2017	PM-04	25	41	8	0	8	18	81	10	12
2017	PM-05	23	39	22	16	0	0	61	16	18
2017	PM-06	17	55	21	7	0	0	72	7	14

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	40	40	9	4	5	2	81	9	55
2020	PM-02	70	20	0	10	0	0	90	10	10
2020	PM-04	50	30	10	0	10	0	80	10	10
2020	PM-05	45	36	18	0	0	0	82	0	11
2020	PM-06	13	67	13	0	7	0	80	7	15
2019	PM	29	43	17	3	7	0	72	10	58
2019	PM-05	36	55	9	0	0	0	91	0	11
2019	PM-06	13	47	27	0	13	0	60	13	15
2018	PM	41	44	12	2	0	0	85	2	41
2018	PM-05	27	64	9	0	0	0	91	0	11
2017	PM	35	44	16	2	0	4	82	2	58
2017	PM-04	59	16	8	0	0	18	90	0	12
2017	PM-05	34	55	12	0	0	0	88	0	18
2017	PM-06	21	50	22	7	0	0	71	7	14
2014	PM	44	38	12	4	2	0	82	6	50
2014	PM-04	50	34	17	0	0	0	83	0	12
2014	PM-06	40	27	20	13	0	0	67	13	15

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	56	28	9	6	2	0	83	7	54
2020	PM-04	80	20	0	0	0	0	100	0	10
2020	PM-05	45	36	18	0	0	0	82	0	11
2020	PM-06	40	47	7	0	7	0	87	7	15
2019	PM	37	39	14	5	5	0	75	11	57
2019	PM-05	27	55	18	0	0	0	82	0	11
2019	PM-06	27	40	13	7	13	0	67	20	15
2018	PM	45	38	14	2	0	0	83	2	42
2018	PM-05	27	55	18	0	0	0	82	0	11
2017	PM	35	37	10	8	2	7	78	11	59
2017	PM-04	25	41	0	16	8	10	74	26	12
2017	PM-05	44	39	17	0	0	0	83	0	18
2017	PM-06	43	43	7	7	0	0	86	7	14
2014	PM	46	32	14	4	2	2	80	6	50
2014	PM-04	58	25	17	0	0	0	83	0	12
2014	PM-06	33	47	13	7	0	0	80	7	15

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	46	35	13	2	2	2	83	4	54
2020	PM-04	60	40	0	0	0	0	100	0	10
2020	PM-05	36	36	18	0	0	9	80	0	11
2020	PM-06	27	53	13	0	7	0	80	7	15

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	50	26	6	2	6	7	4	85	8	54
2020	PM-02	60	20	0	0	0	10	10	100	0	10
2020	PM-04	70	20	0	0	0	10	0	100	0	10
2020	PM-05	55	9	18	0	0	18	0	78	0	11
2020	PM-06	43	29	7	7	14	0	0	71	21	14

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	62	29	4	0	5	0	91	5	55
2020	PM-02	100	0	0	0	0	0	100	0	10
2020	PM-04	80	10	10	0	0	0	90	0	10
2020	PM-05	64	36	0	0	0	0	100	0	11
2020	PM-06	40	40	0	0	20	0	80	20	15
2019	PM	47	40	7	5	2	0	86	7	58
2019	PM-05	45	45	0	9	0	0	91	9	11
2019	PM-06	53	33	7	7	0	0	87	7	15
2018	PM	57	33	10	0	0	0	90	0	42
2018	PM-05	45	55	0	0	0	0	100	0	11
2017	PM	51	40	2	2	3	2	93	5	59
2017	PM-04	67	23	0	0	0	10	100	0	12
2017	PM-05	44	56	0	0	0	0	100	0	18
2017	PM-06	37	43	7	0	14	0	79	14	14
2014	PM	42	44	6	6	2	0	86	8	50
2014	PM-04	50	34	8	8	0	0	83	8	12
2014	PM-06	33	47	7	13	0	0	80	13	15

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	53	31	5	5	5	0	0	84	11	55
2020	PM-02	80	10	10	0	0	0	0	90	0	10
2020	PM-04	60	30	10	0	0	0	0	90	0	10
2020	PM-05	55	45	0	0	0	0	0	100	0	11
2020	PM-06	40	33	0	13	13	0	0	73	27	15
2019	PM	34	36	14	10	5	0	0	71	16	58
2019	PM-05	27	36	18	18	0	0	0	64	18	11
2019	PM-06	47	40	7	7	0	0	0	87	7	15
2018	PM	43	38	12	2	5	0	0	81	7	42
2018	PM-05	18	55	18	9	0	0	0	73	9	11
2017	PM	38	33	17	5	3	2	2	74	8	59
2017	PM-04	59	16	16	0	0	10	0	83	0	12
2017	PM-05	28	39	17	11	5	0	0	67	16	18
2017	PM-06	36	43	7	7	7	0	0	79	14	14
2014	PM	28	46	10	12	4	0	0	74	16	50
2014	PM-04	34	34	24	8	0	0	0	67	8	12
2014	PM-06	20	47	13	20	0	0	0	67	20	15

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	55	30	8	4	4	0	85	8	53
2020	PM-04	70	20	10	0	0	0	90	0	10
2020	PM-05	64	36	0	0	0	0	100	0	11
2020	PM-06	33	47	0	7	13	0	80	20	15
2019	PM	35	35	14	12	4	0	70	16	57
2019	PM-05	36	27	27	9	0	0	64	9	11
2019	PM-06	40	40	7	7	7	0	80	13	15
2018	PM	46	39	12	2	0	0	85	2	41
2018	PM-05	20	70	10	0	0	0	90	0	10
2017	PM	48	25	15	6	3	2	75	10	59
2017	PM-04	51	23	16	0	0	10	83	0	12
2017	PM-05	34	39	12	11	5	0	72	16	18
2017	PM-06	57	22	0	14	7	0	79	21	14
2014	PM	30	46	10	10	4	0	76	14	50
2014	PM-04	34	34	17	16	0	0	67	16	12
2014	PM-06	27	47	20	7	0	0	73	7	15

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	46	20	15	4	9	6	71	14	54
2020	PM-04	50	10	20	0	20	0	60	20	10
2020	PM-05	45	27	18	0	0	9	80	0	11
2020	PM-06	47	20	7	13	13	0	67	27	15
2019	PM	33	22	14	22	7	2	56	30	58
2019	PM-05	36	27	0	27	9	0	64	36	11
2019	PM-06	40	27	20	13	0	0	67	13	15
2018	PM	43	19	19	12	5	2	63	17	42
2018	PM-05	27	27	27	18	0	0	55	18	11
2017	PM	37	29	12	12	8	2	67	20	59
2017	PM-04	41	51	0	8	0	0	92	8	12
2017	PM-05	39	23	16	11	11	0	62	22	18
2017	PM-06	36	35	15	7	7	0	71	14	14
2014	PM	42	28	10	4	10	6	74	15	50
2014	PM-04	50	17	17	8	8	0	66	17	12
2014	PM-06	40	33	7	7	7	7	79	14	15

Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	PM	27	40	33	55
2020	PM-02	30	40	30	10
2020	PM-04	20	30	50	10
2020	PM-05	18	45	36	11
2020	PM-06	27	47	27	15
2019	PM	29	33	38	58
2019	PM-05	55	18	27	11
2019	PM-06	20	27	53	15
2018	PM	19	40	42	43
2018	PM-05	18	27	55	11
2017	PM	23	25	51	59
2017	PM-04	16	41	43	12
2017	PM-05	11	28	61	18
2017	PM-06	21	21	58	14
2014	PM	32	34	34	50
2014	PM-04	17	24	59	12
2014	PM-06	27	40	33	15

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	PM	33	27	27	0	0	13	15
2019	PM	24	6	71	0	0	0	17
2017	PM	14	7	65	7	0	7	14
2014	PM	13	31	50	6	9999	0	16

Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	9	91	55
2020	PM-02	0	100	10
2020	PM-05	0	100	11
2019	PM	10	90	58

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	18	13	15	7	7	31	9	52	24	55
2020	PM-02	50	10	0	0	0	30	10	100	0	10
2020	PM-04	0	10	40	0	0	30	20	20	0	10
2020	PM-05	18	9	0	9	0	55	9	75	25	11
2020	PM-06	7	20	13	7	20	33	0	40	40	15
2019	PM	9	9	26	10	7	24	16	29	29	58
2019	PM-05	0	9	27	18	9	27	9	14	43	11
2019	PM-06	0	7	47	13	7	7	20	9	27	15
2018	PM	17	14	21	7	5	26	10	48	19	42
2018	PM-05	9	9	45	9	0	27	0	25	13	11
2017	PM	6	8	23	8	4	41	10	28	25	59
2017	PM-04	10	0	16	16	0	35	23	24	38	12
2017	PM-05	7	16	11	5	0	56	5	59	14	18
2017	PM-06	0	7	51	7	0	35	0	11	11	14
2014	PM	8	18	16	4	12	38	4	45	28	50
2014	PM-04	0	24	17	0	17	42	0	42	29	12
2014	PM-06	13	7	7	7	20	40	7	38	50	15

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	31	33	11	2	5	16	2	78	9	55
2020	PM-02	60	10	0	0	0	20	10	100	0	10
2020	PM-04	40	30	10	10	0	10	0	78	11	10
2020	PM-05	27	36	9	0	0	27	0	88	0	11
2020	PM-06	20	40	20	0	13	7	0	64	14	15
2019	PM	17	34	28	7	2	10	2	59	10	58
2019	PM-05	0	36	36	9	0	18	0	44	11	11
2019	PM-06	13	33	40	7	7	0	0	47	13	15
2018	PM	35	33	16	2	5	9	0	74	8	43
2018	PM-05	27	27	36	0	9	0	0	55	9	11
2017	PM	14	29	23	10	4	19	2	54	17	58
2017	PM-04	10	49	8	8	0	18	8	79	10	12
2017	PM-05	18	23	18	6	0	35	0	64	9	17
2017	PM-06	0	35	52	14	0	0	0	35	14	14
2014	PM	18	32	18	6	8	18	0	61	17	50
2014	PM-04	8	17	34	0	17	25	0	33	22	12
2014	PM-06	13	33	13	7	7	27	0	64	18	15

Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	9	91	58

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	16	18	15	2	4	35	11	63	10	55
2020	PM-02	50	10	0	0	0	30	10	100	0	10
2020	PM-04	0	10	30	10	0	30	20	20	20	10
2020	PM-05	18	9	9	0	0	55	9	75	0	11
2020	PM-06	7	27	20	0	7	33	7	56	11	15
2019	PM	7	17	29	2	3	29	12	41	9	58
2019	PM-05	9	9	36	0	0	36	9	33	0	11
2019	PM-06	0	13	53	0	7	20	7	18	9	15
2018	PM	16	16	26	2	2	30	7	52	7	43
2018	PM-05	9	9	45	0	0	36	0	29	0	11
2017	PM	8	10	22	3	0	51	6	42	8	59
2017	PM-04	10	0	16	8	0	59	8	29	24	12
2017	PM-05	7	22	11	0	0	61	0	72	0	18
2017	PM-06	0	0	58	0	0	42	0	0	0	14
2014	PM	12	18	18	2	2	46	2	58	8	50
2014	PM-04	16	17	34	0	0	34	0	49	0	12
2014	PM-06	7	20	13	7	0	53	0	57	14	15

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	35	33	11	2	2	16	2	82	4	55
2020	PM-02	60	10	0	0	0	20	10	100	0	10
2020	PM-04	30	40	10	10	0	10	0	78	11	10
2020	PM-05	27	27	18	0	0	27	0	75	0	11
2020	PM-06	27	33	20	0	7	13	0	69	8	15
2019	PM	17	33	31	3	3	7	5	57	8	58
2019	PM-05	9	36	45	9	0	0	0	45	9	11
2019	PM-06	13	40	33	0	7	0	7	57	7	15
2018	PM	30	42	12	2	2	12	0	82	5	43
2018	PM-05	27	45	18	0	0	9	0	80	0	11
2017	PM	25	30	21	3	2	18	2	68	6	59
2017	PM-04	10	41	16	8	0	18	8	69	10	12
2017	PM-05	28	27	11	0	5	28	0	77	8	18
2017	PM-06	16	42	43	0	0	0	0	57	0	14
2014	PM	24	30	20	0	2	24	0	71	3	50
2014	PM-04	24	25	34	0	0	17	0	60	0	12
2014	PM-06	27	33	13	0	0	27	0	82	0	15

Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	27	29	16	15	11	2	57	26	55
2020	PM-02	40	10	10	30	10	0	50	40	10
2020	PM-04	40	20	0	20	20	0	60	40	10
2020	PM-05	0	45	27	18	9	0	45	27	11
2020	PM-06	27	33	20	0	13	7	64	14	15

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	28	35	19	13	6	0	0	63	19	54
2020	PM-02	20	30	0	20	30	0	0	50	50	10
2020	PM-04	30	20	30	20	0	0	0	50	20	10
2020	PM-05	27	36	27	9	0	0	0	64	9	11
2020	PM-06	33	40	20	7	0	0	0	73	7	15
2019	PM	21	18	23	16	19	0	4	40	36	57
2019	PM-05	27	18	36	9	9	0	0	45	18	11
2019	PM-06	27	27	0	20	20	0	7	57	43	15
2018	PM	9	26	28	16	21	0	0	35	37	43
2018	PM-05	9	27	27	18	18	0	0	36	36	11
2017	PM	19	22	25	11	22	2	0	41	34	59
2017	PM-04	16	33	35	16	0	0	0	49	16	12
2017	PM-05	18	22	16	0	39	5	0	41	41	18
2017	PM-06	15	21	21	14	30	0	0	36	44	14

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	11	40	22	15	11	2	52	26	55
2020	PM-02	10	60	10	10	0	10	78	11	10
2020	PM-04	10	20	30	20	20	0	30	40	10
2020	PM-05	18	45	18	18	0	0	64	18	11
2020	PM-06	13	27	33	7	20	0	40	27	15
2019	PM	22	22	28	14	14	0	45	28	58
2019	PM-05	18	18	18	18	27	0	36	45	11
2019	PM-06	27	27	13	13	20	0	53	33	15
2018	PM	21	23	30	14	12	0	44	26	43
2018	PM-05	9	18	18	18	36	0	27	55	11
2017	PM	21	15	26	21	17	0	36	38	59
2017	PM-04	0	8	26	23	43	0	8	67	12
2017	PM-05	13	11	28	38	11	0	24	49	18
2017	PM-06	31	21	21	7	21	0	51	28	14

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	18	42	20	13	5	2	61	19	55
2020	PM-02	20	60	0	10	0	10	89	11	10
2020	PM-04	10	50	20	10	10	0	60	20	10
2020	PM-05	36	45	0	18	0	0	82	18	11
2020	PM-06	7	40	27	13	13	0	47	27	15
2019	PM	28	28	28	7	9	2	56	16	58
2019	PM-05	27	9	36	9	18	0	36	27	11
2019	PM-06	27	40	27	0	7	0	67	7	15
2018	PM	33	28	19	12	9	0	60	21	43
2018	PM-05	18	9	18	27	27	0	27	55	11
2017	PM	20	31	24	12	12	2	51	25	58
2017	PM-04	10	16	23	25	25	0	26	51	12
2017	PM-05	18	32	22	12	16	0	51	28	18
2017	PM-06	17	31	30	15	7	0	48	22	13

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	27	24	13	20	13	2	2	53	34	55
2020	PM-02	40	30	0	20	0	0	10	78	22	10
2020	PM-04	30	40	10	0	20	0	0	70	20	10
2020	PM-05	36	18	18	27	0	0	0	55	27	11
2020	PM-06	20	13	13	33	20	0	0	33	53	15
2019	PM	21	22	16	19	21	0	2	44	40	58
2019	PM-05	36	0	9	18	36	0	0	36	55	11
2019	PM-06	20	20	27	13	20	0	0	40	33	15
2018	PM	14	26	28	16	16	0	0	40	33	43
2018	PM-05	9	9	27	18	36	0	0	18	55	11
2017	PM	12	17	23	26	20	2	0	29	47	59
2017	PM-04	8	10	8	23	51	0	0	18	74	12
2017	PM-05	7	12	28	32	16	5	0	19	51	18
2017	PM-06	0	15	43	21	21	0	0	15	42	14

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	52	26	9	4	4	6	82	8	54
2020	PM-02	50	20	10	0	0	20	88	0	10
2020	PM-04	40	40	20	0	0	0	80	0	10
2020	PM-05	73	18	9	0	0	0	91	0	11
2020	PM-06	40	33	0	13	13	0	73	27	15
2019	PM	55	19	9	2	5	10	83	8	58
2019	PM-05	45	9	18	9	9	9	60	20	11
2019	PM-06	53	27	7	0	7	7	86	7	15
2018	PM	51	21	12	5	0	12	82	5	43
2018	PM-05	45	27	18	0	0	9	80	0	11
2017	PM	49	17	14	3	5	13	75	9	59
2017	PM-04	20	16	33	0	0	31	52	0	12
2017	PM-05	51	0	12	11	5	22	65	21	18
2017	PM-06	45	34	7	0	14	0	79	14	14

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	31	35	15	6	11	2	68	17	54
2020	PM-02	40	10	30	0	10	10	56	11	10
2020	PM-04	30	40	10	10	10	0	70	20	10
2020	PM-05	36	36	18	9	0	0	73	9	11
2020	PM-06	29	36	14	7	14	0	64	21	14
2019	PM	21	34	14	12	16	3	57	29	58
2019	PM-05	18	45	9	9	18	0	64	27	11
2019	PM-06	13	33	20	13	20	0	47	33	15
2018	PM	26	35	19	9	12	0	60	21	43
2018	PM-05	9	36	27	9	18	0	45	27	11
2017	PM	19	30	17	21	11	2	50	32	58
2017	PM-04	18	23	16	16	20	8	45	38	12
2017	PM-05	22	27	17	22	11	0	49	33	18
2017	PM-06	15	36	14	28	7	0	51	35	14

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	27	15	18	11	16	13	48	31	55
2020	PM-02	50	0	10	10	20	10	56	33	10
2020	PM-04	30	20	30	0	20	0	50	20	10
2020	PM-05	18	27	9	27	0	18	56	33	11
2020	PM-06	20	13	27	13	20	7	36	36	15

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	27	47	13	5	4	2	2	77	9	55
2020	PM-02	40	50	0	10	0	0	0	90	10	10
2020	PM-04	20	50	20	10	0	0	0	70	10	10
2020	PM-05	45	45	9	0	0	0	0	91	0	11
2020	PM-06	20	47	20	7	7	0	0	67	13	15
2019	PM	22	34	19	14	7	3	0	59	21	58
2019	PM-05	18	9	18	36	18	0	0	27	55	11
2019	PM-06	33	27	33	0	7	0	0	60	7	15
2018	PM	30	37	19	12	2	0	0	67	14	43
2018	PM-05	9	27	45	18	0	0	0	36	18	11
2017	PM	22	29	31	14	3	2	0	52	17	59
2017	PM-04	37	39	8	8	0	8	0	83	8	12
2017	PM-05	12	33	33	22	0	0	0	45	22	18
2017	PM-06	16	27	36	14	7	0	0	43	21	14

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	24	44	22	7	2	0	2	69	9	55
2020	PM-02	50	30	10	0	0	0	10	89	0	10
2020	PM-04	20	40	30	10	0	0	0	60	10	10
2020	PM-05	18	82	0	0	0	0	0	100	0	11
2020	PM-06	7	33	33	20	7	0	0	40	27	15
2019	PM	22	36	24	9	5	0	3	61	14	58
2019	PM-05	18	18	36	18	9	0	0	36	27	11
2019	PM-06	13	40	27	7	13	0	0	53	20	15
2018	PM	30	30	23	14	2	0	0	60	16	43
2018	PM-05	9	18	36	36	0	0	0	27	36	11
2017	PM	27	31	23	13	5	2	0	59	18	59
2017	PM-04	8	43	33	0	8	8	0	55	8	12
2017	PM-05	29	27	12	22	11	0	0	56	33	18
2017	PM-06	22	21	29	28	0	0	0	43	28	14

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	35	40	13	9	2	2	76	11	55
2020	PM-02	50	30	0	10	0	10	89	11	10
2020	PM-04	20	50	20	10	0	0	70	10	10
2020	PM-05	36	55	9	0	0	0	91	0	11
2020	PM-06	33	33	7	20	7	0	67	27	15
2019	PM	34	28	26	3	9	0	62	12	58
2019	PM-05	9	36	45	0	9	0	45	9	11
2019	PM-06	20	40	13	13	13	0	60	27	15
2018	PM	40	28	12	12	7	2	69	19	43
2018	PM-05	27	27	36	9	0	0	55	9	11
2017	PM	24	34	15	22	3	2	59	26	59
2017	PM-04	16	33	43	8	0	0	49	8	12
2017	PM-05	23	33	5	39	0	0	56	39	18
2017	PM-06	16	29	14	21	14	7	48	37	14

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	56	28	9	4	4	83	7	54
2020	PM-02	60	30	0	10	0	90	10	10
2020	PM-04	50	30	10	10	0	80	10	10
2020	PM-05	82	9	9	0	0	91	0	11
2020	PM-06	47	33	7	0	13	80	13	15
2019	PM	43	29	14	5	9	71	14	56
2019	PM-05	36	27	18	0	18	64	18	11
2019	PM-06	47	20	20	7	7	67	13	15

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	36	33	16	7	7	69	15	55
2020	PM-02	40	20	30	0	10	60	10	10
2020	PM-04	30	30	10	20	10	60	30	10
2020	PM-05	18	55	27	0	0	73	0	11
2020	PM-06	53	20	13	0	13	73	13	15

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	29	33	20	13	5	62	18	55
2020	PM-02	30	30	10	30	0	60	30	10
2020	PM-04	10	40	30	10	10	50	20	10
2020	PM-05	64	27	0	9	0	91	9	11
2020	PM-06	20	20	33	13	13	40	27	15
2019	PM	47	25	19	5	4	72	9	57
2019	PM-05	27	45	18	9	0	73	9	11
2019	PM-06	47	13	33	7	0	60	7	15
2018	PM	33	35	19	9	5	67	14	43
2018	PM-05	36	18	27	18	0	55	18	11
2017	PM	38	28	14	13	7	66	20	59
2017	PM-04	26	25	16	23	10	51	33	12
2017	PM-05	35	38	12	16	0	72	16	18
2017	PM-06	52	21	7	7	14	72	21	14

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	38	38	18	4	2	0	0	76	5	55
2020	PM-02	60	20	20	0	0	0	0	80	0	10
2020	PM-04	20	50	20	0	10	0	0	70	10	10
2020	PM-05	18	64	9	9	0	0	0	82	9	11
2020	PM-06	40	27	27	7	0	0	0	67	7	15
2019	PM	43	22	16	9	9	0	2	67	18	58
2019	PM-05	27	9	18	36	9	0	0	36	45	11
2019	PM-06	60	27	7	0	7	0	0	87	7	15
2018	PM	40	23	5	16	0	2	14	75	19	43
2018	PM-05	18	36	18	27	0	0	0	55	27	11
2017	PM	55	12	10	14	10	0	0	66	24	59
2017	PM-04	41	33	0	18	8	0	0	75	25	12
2017	PM-05	50	5	17	11	16	0	0	56	27	18
2017	PM-06	66	14	7	14	0	0	0	79	14	14

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	24	38	24	9	5	62	15	55
2020	PM-02	30	30	40	0	0	60	0	10
2020	PM-04	10	40	10	20	20	50	40	10
2020	PM-05	45	36	9	9	0	82	9	11
2020	PM-06	13	47	27	13	0	60	13	15

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	49	20	18	2	0	0	11	78	2	55
2020	PM-02	80	0	20	0	0	0	0	80	0	10
2020	PM-04	30	40	20	10	0	0	0	70	10	10
2020	PM-05	73	18	9	0	0	0	0	91	0	11
2020	PM-06	33	27	13	0	0	0	27	82	0	15
2019	PM	59	21	7	0	3	2	9	88	4	58
2019	PM-05	82	18	0	0	0	0	0	100	0	11
2019	PM-06	67	20	0	0	0	0	13	100	0	15
2018	PM	51	26	9	5	2	0	7	83	8	43
2018	PM-05	55	27	9	0	9	0	0	82	9	11

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	72	9	2	2	4	0	11	92	6	54
2020	PM-02	60	20	0	0	10	0	10	89	11	10
2020	PM-04	70	20	0	0	10	0	0	90	10	10
2020	PM-05	100	0	0	0	0	0	0	100	0	11
2020	PM-06	71	7	0	7	0	0	14	92	8	14
2019	PM	72	14	3	3	5	0	2	88	9	58
2019	PM-05	55	45	0	0	0	0	0	100	0	11
2019	PM-06	80	7	7	0	7	0	0	87	7	15
2018	PM	70	12	7	2	2	2	5	88	5	43
2018	PM-05	64	27	9	0	0	0	0	91	0	11
2017	PM	78	9	5	3	0	0	5	91	3	59
2017	PM-04	92	0	8	0	0	0	0	92	0	12
2017	PM-05	72	5	5	5	0	0	12	88	6	18
2017	PM-06	93	0	0	7	0	0	0	93	7	14

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	59	24	4	4	4	6	88	8	54
2020	PM-02	60	10	0	10	0	20	88	13	10
2020	PM-04	50	50	0	0	0	0	100	0	10
2020	PM-05	73	27	0	0	0	0	100	0	11
2020	PM-06	60	13	7	0	13	7	79	14	15
2019	PM	47	26	17	5	5	0	72	10	58
2019	PM-05	45	36	18	0	0	0	82	0	11
2019	PM-06	47	20	20	7	7	0	67	13	15
2018	PM	62	21	12	0	2	2	85	2	42
2018	PM-05	90	10	0	0	0	0	100	0	10
2017	PM	55	25	9	6	3	2	81	10	59
2017	PM-04	61	23	0	0	8	8	92	8	12
2017	PM-05	51	33	11	5	0	0	84	5	18
2017	PM-06	50	30	7	14	0	0	79	14	14

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	64	18	5	2	7	4	85	9	55
2020	PM-02	60	10	0	10	0	20	88	13	10
2020	PM-04	60	20	10	0	10	0	80	10	10
2020	PM-05	91	9	0	0	0	0	100	0	11
2020	PM-06	60	20	7	0	13	0	80	13	15
2019	PM	47	29	5	9	9	2	77	18	58
2019	PM-05	55	27	9	0	9	0	82	9	11
2019	PM-06	53	33	0	7	7	0	87	13	15
2018	PM	58	16	14	5	5	2	76	10	43
2018	PM-05	64	18	9	0	9	0	82	9	11
2017	PM	56	27	8	6	0	2	85	7	59
2017	PM-04	65	35	0	0	0	0	100	0	12
2017	PM-05	40	38	11	5	0	6	83	6	18
2017	PM-06	72	0	14	14	0	0	72	14	14

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	54	11	2	2	4	28	90	8	54
2020	PM-02	60	10	0	0	0	30	100	0	10
2020	PM-04	60	0	0	0	0	40	100	0	10
2020	PM-05	55	0	0	0	0	45	100	0	11
2020	PM-06	47	20	7	0	13	13	77	15	15
2019	PM	52	9	5	0	2	33	90	3	58
2019	PM-05	55	9	18	0	0	18	78	0	11
2019	PM-06	60	13	0	0	0	27	100	0	15
2018	PM	47	12	2	0	0	40	96	0	43
2018	PM-05	45	18	0	0	0	36	100	0	11
2017	PM	53	14	3	0	0	31	95	0	58
2017	PM-04	59	0	0	0	0	41	100	0	12
2017	PM-05	48	11	0	0	0	41	100	0	17
2017	PM-06	66	27	7	0	0	0	93	0	14

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	57	26	9	0	2	2	4	88	2	54
2020	PM-04	90	10	0	0	0	0	0	100	0	10
2020	PM-05	45	36	9	0	0	9	0	90	0	11
2020	PM-06	53	33	13	0	0	0	0	87	0	15
2019	PM	60	14	12	2	5	0	7	80	7	58
2019	PM-05	64	18	18	0	0	0	0	82	0	11
2019	PM-06	53	20	20	0	0	0	7	79	0	15
2018	PM	50	29	12	0	0	0	10	87	0	42
2018	PM-05	40	40	20	0	0	0	0	80	0	10
2017	PM	56	27	8	3	2	0	4	86	5	57
2017	PM-04	61	23	8	8	0	0	0	84	8	12
2017	PM-05	56	22	11	0	5	0	6	83	6	18
2017	PM-06	48	37	15	0	0	0	0	85	0	13

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	69	13	5	4	2	2	5	88	6	55
2020	PM-02	40	20	10	10	10	0	10	67	22	10
2020	PM-04	70	10	20	0	0	0	0	80	0	10
2020	PM-05	82	9	0	0	0	9	0	100	0	11
2020	PM-06	80	13	0	0	0	0	7	100	0	15
2019	PM	78	9	3	0	7	0	3	89	7	58
2019	PM-05	100	0	0	0	0	0	0	100	0	11
2019	PM-06	73	20	7	0	0	0	0	93	0	15
2018	PM	74	14	5	2	2	0	2	90	5	43
2018	PM-05	82	18	0	0	0	0	0	100	0	11
2017	PM	75	14	0	2	2	0	8	96	4	59
2017	PM-04	59	26	0	0	8	0	8	92	8	12
2017	PM-05	78	11	0	0	0	0	12	100	0	18
2017	PM-06	86	7	0	0	0	0	7	100	0	14

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	36	31	16	4	7	4	2	71	12	55
2020	PM-02	20	50	20	0	0	10	0	78	0	10
2020	PM-04	20	20	20	10	30	0	0	40	40	10
2020	PM-05	55	18	9	9	0	9	0	80	10	11
2020	PM-06	47	20	27	0	7	0	0	67	7	15
2019	PM	41	34	21	2	2	0	0	76	3	58
2019	PM-05	36	36	27	0	0	0	0	73	0	11
2019	PM-06	60	27	13	0	0	0	0	87	0	15
2018	PM	38	36	14	7	5	0	0	74	12	42
2018	PM-05	36	36	9	9	9	0	0	73	18	11
2017	PM	42	36	12	9	0	0	0	78	9	59
2017	PM-04	33	23	23	20	0	0	0	57	20	12
2017	PM-05	38	45	7	11	0	0	0	83	11	18
2017	PM-06	65	21	14	0	0	0	0	86	0	14

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	24	45	18	9	4	69	13	55
2020	PM-02	30	40	10	20	0	70	20	10
2020	PM-04	20	40	30	0	10	60	10	10
2020	PM-05	27	45	18	9	0	73	9	11
2020	PM-06	20	60	7	7	7	80	13	15

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	17	28	40	8	8	45	15	53
2020	PM-04	10	30	30	20	10	40	30	10
2020	PM-05	18	55	18	9	0	73	9	11
2020	PM-06	21	7	50	7	14	29	21	14
2019	PM	17	26	36	12	9	43	21	58
2019	PM-05	9	18	36	27	9	27	36	11
2019	PM-06	13	40	27	0	20	53	20	15
2018	PM	12	37	35	14	2	49	16	43
2018	PM-05	0	27	45	18	9	27	27	11
2017	PM	3	25	46	18	7	29	25	59
2017	PM-04	0	8	49	25	18	8	43	12
2017	PM-05	0	16	57	22	5	16	27	18
2017	PM-06	7	38	28	21	7	45	28	14

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	13	13	40	20	15	35	25	55
2020	PM-02	0	10	60	10	20	30	10	10
2020	PM-04	30	10	30	20	10	30	40	10
2020	PM-05	0	9	36	36	18	55	9	11
2020	PM-06	13	13	47	13	13	27	27	15
2019	PM	14	26	37	16	7	23	40	57
2019	PM-05	27	18	27	9	18	27	45	11
2019	PM-06	13	20	33	27	7	33	33	15
2018	PM	12	12	30	30	16	47	23	43
2018	PM-05	27	27	36	9	0	9	55	11
2017	PM	14	16	46	19	5	24	29	58
2017	PM-04	18	25	47	10	0	10	43	12
2017	PM-05	17	17	60	6	0	6	34	17
2017	PM-06	14	14	36	37	0	37	28	14

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	67	30	4	0	0	0	96	0	54
2020	PM-02	80	20	0	0	0	0	100	0	10
2020	PM-04	80	20	0	0	0	0	100	0	10
2020	PM-05	55	36	9	0	0	0	91	0	11
2020	PM-06	60	33	7	0	0	0	93	0	15
2019	PM	24	53	16	5	2	0	78	7	58
2019	PM-05	9	82	9	0	0	0	91	0	11
2019	PM-06	33	53	7	7	0	0	87	7	15
2018	PM	33	56	7	0	0	5	93	0	43
2018	PM-05	36	64	0	0	0	0	100	0	11
2017	PM	39	42	7	6	2	4	84	8	59
2017	PM-04	57	8	18	8	0	10	72	9	12
2017	PM-05	28	49	12	0	5	6	82	6	18
2017	PM-06	51	42	0	7	0	0	93	7	14

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	49	36	8	6	2	85	8	53
2020	PM-04	60	20	10	0	10	80	10	10
2020	PM-05	55	36	9	0	0	91	0	11
2020	PM-06	20	67	0	13	0	87	13	15

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	45	18	13	7	9	4	4	69	18	55
2020	PM-02	40	20	20	0	10	0	10	67	11	10
2020	PM-04	50	10	10	0	10	10	10	75	13	10
2020	PM-05	64	9	18	0	0	9	0	80	0	11
2020	PM-06	27	33	0	27	13	0	0	60	40	15

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	64	16	11	2	5	2	81	7	55
2020	PM-02	60	30	0	0	0	10	100	0	10
2020	PM-04	80	0	10	0	10	0	80	10	10
2020	PM-05	73	18	9	0	0	0	91	0	11
2020	PM-06	47	20	27	0	7	0	67	7	15

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	44	33	13	5	4	0	2	78	9	55
2020	PM-02	60	10	20	0	0	0	10	78	0	10
2020	PM-04	50	40	0	0	10	0	0	90	10	10
2020	PM-05	55	36	9	0	0	0	0	91	0	11
2020	PM-06	27	47	20	7	0	0	0	73	7	15
2019	PM	16	43	21	10	10	0	0	59	21	58
2019	PM-05	0	45	18	18	18	0	0	45	36	11
2019	PM-06	20	47	20	7	7	0	0	67	13	15
2018	PM	23	49	16	9	2	0	0	72	12	43
2018	PM-05	9	55	18	18	0	0	0	64	18	11
2017	PM	21	43	17	12	5	2	0	66	17	59
2017	PM-04	18	49	8	16	0	10	0	74	17	12
2017	PM-05	17	44	17	11	11	0	0	61	22	18
2017	PM-06	9	55	29	0	7	0	0	64	7	14

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	58	36	4	2	95	2	55
2020	PM-02	80	10	10	0	90	0	10
2020	PM-04	60	40	0	0	100	0	10
2020	PM-05	55	45	0	0	100	0	11
2020	PM-06	53	40	0	7	93	7	15

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	56	36	4	4	93	4	55
2020	PM-02	80	20	0	0	100	0	10
2020	PM-04	60	40	0	0	100	0	10
2020	PM-05	45	45	9	0	91	0	11
2020	PM-06	53	27	7	13	80	13	15

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	49	42	4	2	2	2	94	2	55
2020	PM-02	70	20	0	0	10	0	100	0	10
2020	PM-04	40	50	0	0	0	10	100	0	10
2020	PM-05	45	55	0	0	0	0	100	0	11
2020	PM-06	47	40	7	7	0	0	87	7	15

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	PM	60	35	4	2	96	55
2020	PM-02	80	20	0	0	100	10
2020	PM-04	60	40	0	0	100	10
2020	PM-05	64	27	9	0	91	11
2020	PM-06	53	40	7	0	93	15

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Total responses
2020	PM	85	11	2	2	98	54
2020	PM-02	90	10	0	0	100	10
2020	PM-04	90	10	0	0	100	10
2020	PM-05	80	20	0	0	100	10
2020	PM-06	80	7	7	7	93	15

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Total responses
2020	PM	69	27	2	2	98	55
2020	PM-02	80	20	0	0	100	10
2020	PM-04	80	20	0	0	100	10
2020	PM-05	45	55	0	0	100	11
2020	PM-06	73	20	7	0	93	15

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	56	24	9	2	5	2	2	83	8	55
2020	PM-02	60	10	20	0	0	10	0	78	0	10
2020	PM-04	70	20	0	0	0	0	10	100	0	10
2020	PM-05	64	18	18	0	0	0	0	82	0	11
2020	PM-06	40	40	0	7	13	0	0	80	20	15

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	73	20	4	4	93	4	55
2020	PM-02	70	20	10	0	90	0	10
2020	PM-04	90	10	0	0	100	0	10
2020	PM-05	64	27	9	0	91	0	11
2020	PM-06	80	13	0	7	93	7	15

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	0	67	8	8	8	8	73	18	12
2020	PM-06	0	67	8	8	8	8	73	18	12
2019	PM	7	36	7	14	21	14	50	42	14

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	100	0	11
2020	PM-06	100	0	11

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	27	55	9	9	0	0	0	82	9	11
2020	PM-06	27	55	9	9	0	0	0	82	9	11

Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	15	85	55
2020	PM-02	10	90	10
2020	PM-04	40	60	10
2020	PM-05	0	100	11
2020	PM-06	20	80	15

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	16	84	55
2020	PM-02	0	100	10
2020	PM-04	20	80	10
2020	PM-05	0	100	11
2020	PM-06	27	73	15
2019	PM	17	83	58
2019	PM-05	18	82	11
2019	PM-06	0	100	15
2017	PM	24	76	59
2014	PM	16	84	49

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	70	30	10
2017	PM	93	7	14

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2017	PM	53	25	7	15	0	0	0	78	15	13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	62	22	4	5	2	4	2	88	8	55
2020	PM-02	60	40	0	0	0	0	0	100	0	10
2020	PM-04	80	20	0	0	0	0	0	100	0	10
2020	PM-05	45	18	18	0	0	18	0	78	0	11
2020	PM-06	53	27	0	20	0	0	0	80	20	15

Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	27	45	24	4	63	38	55
2020	PM-02	20	30	50	0	60	40	10
2020	PM-04	30	40	20	10	57	43	10
2020	PM-05	45	36	9	9	44	56	11
2020	PM-06	20	53	27	0	73	27	15

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	20	80	15

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	20	33	7	20	20	0	0	53	40	15

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	0	27	7	13	40	7	7	31	62	15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	38	22	9	13	5	2	11	69	21	55
2020	PM-02	60	10	0	0	10	0	20	88	13	10
2020	PM-04	20	20	20	20	0	10	10	50	25	10
2020	PM-05	27	36	9	9	9	0	9	70	20	11
2020	PM-06	47	20	0	27	7	0	0	67	33	15
2019	PM	26	19	19	11	16	0	9	50	29	57
2019	PM-05	9	45	27	9	9	0	0	55	18	11
2019	PM-06	20	13	20	27	13	0	7	36	43	15
2018	PM	30	5	16	19	14	0	16	42	39	43
2018	PM-05	18	0	36	27	18	0	0	18	45	11

Report a problem on this page

Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Department of Justice by Question 106. Please indicate your occupational group and level. Occupational group and level - PM

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making