2020 Public Service Employee Survey Results for Department of Justice by Question 106. Please indicate your occupational group and level. Occupational group and level - LC

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	25	55	5	14	1	80	14	166
2020	LC-01	30	52	3	15	0	82	15	60
2020	LC-02	28	55	4	12	1	83	13	69

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	68	23	3	4	0	1	1	93	4	164
2020	LC-01	68	25	3	3	0	0	0	93	3	59
2020	LC-02	64	25	3	4	0	1	3	92	5	69
2017	LC	63	30	4	2	1	1	0	94	3	141
2017	LC-01	56	38	4	0	2	0	0	93	2	45
2017	LC-02	67	24	5	5	0	0	0	91	5	63
2017	LC-03	67	28	0	0	0	5	0	100	0	21
2014	LC	67	28	1	5	0	0	0	95	5	186
2014	LC-01	58	36	0	6	0	0	0	94	6	61
2014	LC-02	70	25	1	5	0	0	0	94	5	87
2014	LC-03	75	22	0	4	0	0	0	96	4	27

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	25	42	17	12	5	67	17	162
2020	LC-01	25	37	19	14	5	63	19	59
2020	LC-02	28	40	16	10	6	68	16	68
2019	LC	60	28	5	5	2	88	7	138
2019	LC-01	46	36	8	6	4	82	10	50
2019	LC-02	69	20	4	6	2	89	7	54
2017	LC	62	32	3	1	1	94	3	143
2017	LC-01	50	39	6	2	2	89	4	46
2017	LC-02	65	30	2	2	2	95	3	63
2017	LC-03	78	22	0	0	0	100	0	22
2014	LC	51	36	6	6	1	87	7	186
2014	LC-01	51	34	6	8	0	85	8	61
2014	LC-02	51	33	7	7	2	84	9	87
2014	LC-03	51	45	4	0	0	96	0	27

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	43	45	8	4	0	0	88	4	164
2020	LC-01	45	42	10	3	0	0	87	3	60
2020	LC-02	48	38	9	6	0	0	86	6	69
2019	LC	46	46	4	3	1	0	92	4	137
2019	LC-01	44	42	6	6	2	0	86	8	50
2019	LC-02	49	49	0	2	0	0	98	2	55
2018	LC	41	47	5	6	0	0	89	6	135
2018	LC-01	33	49	9	9	0	0	81	9	43
2018	LC-02	48	48	2	2	0	0	96	2	56
2017	LC	45	41	7	6	0	1	87	6	143
2017	LC-01	31	46	11	13	0	0	76	13	46
2017	LC-02	52	37	6	3	0	2	90	3	63
2017	LC-03	58	38	4	0	0	0	96	0	22
2014	LC	33	53	5	8	2	0	85	9	186
2014	LC-01	28	59	5	8	0	0	87	8	61
2014	LC-02	34	49	6	7	4	0	83	11	87
2014	LC-03	44	49	0	7	0	0	93	7	27

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	44	37	7	9	3	0	81	12	164
2020	LC-01	47	32	5	15	0	0	80	15	59
2020	LC-02	48	32	10	4	6	0	80	10	69
2019	LC	56	36	4	3	1	0	93	4	137
2019	LC-01	38	50	6	4	2	0	88	6	50
2019	LC-02	70	25	2	4	0	0	94	4	53
2017	LC	57	37	4	1	1	0	94	2	143
2017	LC-01	46	46	6	2	0	0	91	2	46
2017	LC-02	60	33	3	2	2	0	94	3	63
2017	LC-03	78	22	0	0	0	0	100	0	22
2014	LC	52	35	5	6	2	1	87	8	186
2014	LC-01	48	39	3	6	2	2	89	8	61
2014	LC-02	55	29	6	8	2	0	83	11	87
2014	LC-03	59	33	7	0	0	0	93	0	27

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	21	31	17	19	11	1	0	52	30	165
2020	LC-01	27	30	17	20	7	0	0	57	27	60
2020	LC-02	23	30	19	17	9	1	0	54	26	69
2019	LC	36	36	10	14	4	0	0	72	18	139
2019	LC-01	44	36	12	4	4	0	0	80	8	50
2019	LC-02	44	29	13	9	5	0	0	73	15	55
2018	LC	28	44	9	16	2	0	1	73	18	135
2018	LC-01	28	49	7	16	0	0	0	77	16	43
2018	LC-02	38	41	9	7	4	0	2	80	11	56
2017	LC	34	38	13	10	5	0	0	72	15	142
2017	LC-01	42	40	7	6	4	0	0	82	11	45
2017	LC-02	35	33	14	11	6	0	0	68	18	63
2017	LC-03	18	51	22	4	4	0	0	69	9	22
2014	LC	32	35	10	14	10	0	0	66	24	186
2014	LC-01	38	36	8	13	5	0	0	74	18	61
2014	LC-02	34	38	11	7	9	0	0	72	17	87
2014	LC-03	19	25	4	33	19	0	0	44	52	27

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	42	48	5	2	1	91	4	165
2020	LC-01	38	53	5	3	0	92	3	60
2020	LC-02	42	46	7	1	3	88	4	69
2019	LC	54	37	6	1	2	91	4	138
2019	LC-01	45	43	10	2	0	88	2	49
2019	LC-02	56	36	2	0	5	93	5	55
2018	LC	52	39	4	3	1	91	4	134
2018	LC-01	33	51	7	7	2	84	9	43
2018	LC-02	67	31	0	2	0	98	2	55
2017	LC	48	40	4	6	1	88	8	143
2017	LC-01	30	48	13	6	2	79	9	46
2017	LC-02	54	38	0	6	2	92	8	63
2017	LC-03	64	31	0	4	0	96	4	22
2014	LC	35	48	10	4	4	83	7	185
2014	LC-01	32	46	16	3	3	77	6	61
2014	LC-02	37	46	9	5	3	83	8	86
2014	LC-03	36	53	4	4	4	89	7	27

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	32	48	11	8	2	79	10	165
2020	LC-01	25	52	13	8	2	77	10	60
2020	LC-02	38	42	10	7	3	80	10	69
2019	LC	31	45	8	12	5	76	17	139
2019	LC-01	30	42	10	16	2	72	18	50
2019	LC-02	38	40	7	7	7	78	15	55
2018	LC	32	38	8	17	5	70	22	135
2018	LC-01	21	48	5	19	7	69	26	42
2018	LC-02	39	35	9	16	2	74	18	57
2017	LC	30	38	16	9	7	68	16	143
2017	LC-01	20	46	17	9	9	65	17	46
2017	LC-02	32	35	16	11	6	67	18	63
2017	LC-03	42	31	18	9	0	73	9	22
2014	LC	24	38	11	18	9	62	27	186
2014	LC-01	20	41	13	23	3	61	26	61
2014	LC-02	27	39	9	10	14	66	25	87
2014	LC-03	29	33	15	14	8	62	23	27

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	34	48	11	6	1	0	82	7	164
2020	LC-01	27	50	15	7	2	0	77	8	60
2020	LC-02	35	49	10	4	1	0	84	6	69
2019	LC	34	48	8	8	2	0	82	10	139
2019	LC-01	30	46	10	8	6	0	76	14	50
2019	LC-02	40	45	5	9	0	0	85	9	55
2018	LC	32	51	8	6	3	1	83	9	136
2018	LC-01	14	56	14	7	9	0	70	16	43
2018	LC-02	40	46	7	5	0	2	88	5	57
2017	LC	31	49	10	6	4	0	81	10	143
2017	LC-01	15	61	17	2	4	0	76	6	46
2017	LC-02	38	44	5	8	5	0	82	13	63
2017	LC-03	42	40	9	9	0	0	82	9	22

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	60	33	5	1	1	93	1	165
2020	LC-01	58	33	7	2	0	92	2	60
2020	LC-02	52	41	6	0	1	93	1	69
2019	LC	59	33	5	1	1	92	3	138
2019	LC-01	42	46	8	2	2	88	4	50
2019	LC-02	70	22	4	2	2	93	4	54
2018	LC	59	32	4	4	0	91	4	136
2018	LC-01	36	50	5	9	0	86	9	44
2018	LC-02	72	23	4	2	0	95	2	57
2017	LC	56	29	11	3	1	85	4	142
2017	LC-01	39	37	22	2	0	76	2	46
2017	LC-02	64	26	5	3	2	90	5	62
2017	LC-03	69	22	4	4	0	91	4	22
2014	LC	41	38	13	6	2	79	8	186
2014	LC-01	31	38	19	10	2	69	11	61
2014	LC-02	46	36	13	1	4	82	5	87
2014	LC-03	51	39	4	7	0	89	7	27

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	48	36	8	5	2	84	7	165
2020	LC-01	43	37	12	7	2	80	8	60
2020	LC-02	48	39	9	1	3	87	4	69
2019	LC	47	36	5	7	4	83	12	139
2019	LC-01	44	36	8	10	2	80	12	50
2019	LC-02	53	29	4	7	7	82	15	55
2018	LC	43	40	9	4	3	84	7	136
2018	LC-01	27	48	14	5	7	75	11	44
2018	LC-02	58	33	7	2	0	91	2	57
2017	LC	42	34	11	8	4	77	13	142
2017	LC-01	24	47	16	11	2	71	13	45
2017	LC-02	46	30	9	8	6	76	14	63
2017	LC-03	60	31	4	4	0	91	4	22

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	68	27	4	1	1	95	1	164
2020	LC-01	62	37	2	0	0	98	0	60
2020	LC-02	64	29	6	0	1	93	1	69
2019	LC	68	28	3	1	0	96	1	138
2019	LC-01	57	39	4	0	0	96	0	49
2019	LC-02	73	24	4	0	0	96	0	55
2018	LC	63	31	3	2	0	95	2	134
2018	LC-01	50	43	5	2	0	93	2	44
2018	LC-02	69	25	2	4	0	95	4	55
2017	LC	66	29	3	2	0	95	2	142
2017	LC-01	48	46	4	2	0	94	2	46
2017	LC-02	73	24	2	2	0	97	2	62
2017	LC-03	78	13	4	4	0	91	4	22
2014	LC	57	35	6	2	0	92	2	186
2014	LC-01	45	47	5	3	0	92	3	61
2014	LC-02	58	32	7	2	0	91	2	87
2014	LC-03	77	15	8	0	0	92	0	27

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	39	45	10	4	2	85	5	165
2020	LC-01	33	45	13	7	2	78	8	60
2020	LC-02	38	49	9	1	3	87	4	69
2019	LC	44	40	4	8	4	84	12	137
2019	LC-01	33	47	4	10	6	80	16	49
2019	LC-02	51	33	4	9	4	84	13	55
2018	LC	41	43	5	7	4	84	11	136
2018	LC-01	20	55	9	11	5	75	16	44
2018	LC-02	51	40	2	5	2	91	7	57
2017	LC	45	38	7	7	2	84	9	140
2017	LC-01	28	50	11	11	0	78	11	46
2017	LC-02	48	33	7	7	5	82	12	60
2017	LC-03	65	35	0	0	0	100	0	22
2014	LC	25	46	7	16	6	71	22	186
2014	LC-01	18	56	8	15	3	74	18	61
2014	LC-02	26	40	8	18	9	65	27	87
2014	LC-03	41	48	4	8	0	88	8	27

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	47	40	8	4	2	0	87	5	165
2020	LC-01	45	40	10	3	2	0	85	5	60
2020	LC-02	46	45	4	1	3	0	91	4	69
2019	LC	49	35	6	6	4	0	84	10	139
2019	LC-01	38	42	6	12	2	0	80	14	50
2019	LC-02	56	29	5	5	4	0	85	9	55
2018	LC	42	42	8	4	3	1	85	7	135
2018	LC-01	30	57	7	2	5	0	86	7	44
2018	LC-02	53	30	9	5	2	2	84	7	57
2017	LC	45	34	12	8	1	0	79	9	142
2017	LC-01	37	33	19	11	0	0	70	11	46
2017	LC-02	42	37	10	8	3	0	79	11	62
2017	LC-03	60	31	4	4	0	0	91	4	22
2014	LC	28	41	16	8	8	0	68	16	186
2014	LC-01	25	46	10	13	6	0	71	19	61
2014	LC-02	29	32	24	6	9	0	61	15	87
2014	LC-03	26	58	4	0	12	0	84	12	27

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	37	46	9	5	2	84	7	164
2020	LC-01	37	45	12	3	3	82	7	60
2020	LC-02	38	50	6	4	1	88	6	68
2019	LC	39	44	10	6	1	82	7	135
2019	LC-01	32	43	13	9	4	74	13	47
2019	LC-02	48	39	9	4	0	87	4	54
2018	LC	37	43	11	7	2	79	10	134
2018	LC-01	21	51	14	12	2	72	14	43
2018	LC-02	46	40	7	5	2	86	7	57
2017	LC	41	39	13	6	1	80	7	142
2017	LC-01	28	46	19	6	0	74	6	46
2017	LC-02	47	36	6	10	2	82	11	62
2017	LC-03	51	40	9	0	0	91	0	22
2014	LC	25	48	10	11	6	73	17	186
2014	LC-01	23	50	10	10	6	74	17	61
2014	LC-02	25	45	13	12	6	70	17	87
2014	LC-03	33	55	7	4	0	88	4	27

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	50	40	8	2	1	0	90	2	165
2020	LC-01	42	48	10	0	0	0	90	0	60
2020	LC-02	46	41	9	3	1	0	87	4	69
2019	LC	54	39	4	2	1	0	93	3	139
2019	LC-01	46	46	4	2	2	0	92	4	50
2019	LC-02	55	38	5	2	0	0	93	2	55
2018	LC	52	40	4	3	1	0	92	4	134
2018	LC-01	36	45	9	5	5	0	82	9	44
2018	LC-02	62	36	0	2	0	0	98	2	55
2017	LC	59	30	5	5	1	0	89	6	141
2017	LC-01	48	37	9	6	0	0	85	6	46
2017	LC-02	60	32	2	5	2	0	92	6	62
2017	LC-03	73	18	4	4	0	0	91	4	22
2014	LC	40	42	9	5	3	1	83	8	186
2014	LC-01	35	45	11	5	2	2	82	7	61
2014	LC-02	45	36	10	6	3	0	81	9	87
2014	LC-03	45	44	7	0	4	0	89	4	27

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	4	14	15	29	38	1	18	67	161
2020	LC-01	9	18	12	32	28	2	27	61	57
2020	LC-02	3	17	14	30	35	0	20	65	69
2019	LC	7	17	23	28	25	0	25	52	138
2019	LC-01	14	26	22	16	22	0	40	38	50
2019	LC-02	6	11	24	31	28	0	17	59	54
2018	LC	11	13	22	35	19	0	24	54	136
2018	LC-01	14	23	20	25	18	0	36	43	44
2018	LC-02	14	11	25	35	16	0	25	51	57
2017	LC	9	29	17	32	13	1	38	44	142
2017	LC-01	9	42	16	18	13	2	52	32	45
2017	LC-02	13	30	13	33	11	0	43	45	63
2017	LC-03	4	11	27	35	22	0	15	58	22
2014	LC	9	25	19	25	19	2	35	45	186
2014	LC-01	15	26	21	26	10	2	42	36	61
2014	LC-02	8	31	20	27	13	1	40	40	87
2014	LC-03	4	11	15	14	52	4	15	69	27

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	10	34	43	11	2	0	13	44	164
2020	LC-01	12	29	44	12	3	0	15	41	59
2020	LC-02	6	35	49	9	1	0	10	41	69
2019	LC	10	28	43	14	4	1	18	39	137
2019	LC-01	12	24	46	14	2	2	16	37	50
2019	LC-02	8	32	34	17	8	2	25	40	53
2018	LC	9	23	51	12	4	1	16	32	137
2018	LC-01	11	20	59	7	0	2	7	33	44
2018	LC-02	7	26	44	18	5	0	23	33	57
2017	LC	10	26	46	11	6	1	18	37	143
2017	LC-01	15	30	37	11	6	0	17	46	46
2017	LC-02	5	25	48	13	8	2	21	31	63
2017	LC-03	13	18	56	9	4	0	13	31	22
2014	LC	13	33	41	9	5	0	14	45	186
2014	LC-01	11	29	45	6	8	0	15	41	61
2014	LC-02	14	31	42	12	2	0	14	44	87
2014	LC-03	11	34	41	7	7	0	14	45	27

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	2	9	34	44	12	0	1	56	10	163
2020	LC-01	2	10	36	40	12	0	0	52	12	58
2020	LC-02	3	9	36	42	10	0	0	52	12	69
2019	LC	4	15	36	31	13	0	1	45	18	137
2019	LC-01	2	14	40	36	6	0	2	43	16	50
2019	LC-02	6	15	34	26	19	0	0	45	21	53
2018	LC	4	11	38	31	15	1	0	46	16	137
2018	LC-01	5	18	41	25	7	5	0	33	24	44
2018	LC-02	5	7	44	32	12	0	0	44	12	57
2017	LC	6	11	34	30	16	1	2	47	17	143
2017	LC-01	4	22	33	24	13	2	2	38	27	46
2017	LC-02	8	6	33	37	13	2	2	51	15	63
2017	LC-03	0	9	35	27	29	0	0	56	9	22
2014	LC	11	18	38	23	9	1	1	32	29	186
2014	LC-01	15	18	42	17	8	0	0	25	33	61
2014	LC-02	12	16	37	25	8	1	1	34	28	87
2014	LC-03	4	14	41	31	11	0	0	41	18	27

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	7	24	47	17	4	1	21	31	165
2020	LC-01	5	27	48	17	3	0	20	32	60
2020	LC-02	12	22	41	20	4	1	25	34	69
2019	LC	12	24	49	10	4	1	14	36	136
2019	LC-01	12	28	48	8	2	2	10	41	50
2019	LC-02	17	19	45	15	4	0	19	36	53
2018	LC	11	26	44	15	5	0	20	36	137
2018	LC-01	9	30	48	11	2	0	14	39	44
2018	LC-02	14	28	35	18	5	0	23	42	57
2017	LC	12	26	38	17	7	1	24	38	142
2017	LC-01	11	28	37	24	0	0	24	39	46
2017	LC-02	16	24	35	14	9	2	24	40	63
2017	LC-03	4	27	49	13	7	0	20	31	22
2014	LC	25	28	29	12	5	1	17	53	186
2014	LC-01	29	31	20	13	6	0	19	60	61
2014	LC-02	25	23	35	12	4	0	17	48	87
2014	LC-03	26	25	34	11	4	0	14	51	27

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	23	39	31	5	2	0	7	62	165
2020	LC-01	18	42	32	7	2	0	8	60	60
2020	LC-02	26	33	32	6	3	0	9	59	69
2019	LC	12	38	41	7	0	1	7	51	138
2019	LC-01	10	34	48	6	0	2	6	45	50
2019	LC-02	15	35	39	11	0	0	11	50	54
2018	LC	17	27	45	8	4	0	12	44	137
2018	LC-01	16	23	50	9	2	0	11	39	44
2018	LC-02	16	28	46	7	4	0	11	44	57
2017	LC	11	32	44	9	4	0	13	43	142
2017	LC-01	11	30	50	6	2	0	9	41	46
2017	LC-02	14	27	41	11	6	0	17	41	63
2017	LC-03	5	42	42	12	0	0	12	46	21
2014	LC	17	35	34	11	3	0	14	52	185
2014	LC-01	15	34	38	6	6	0	13	49	61
2014	LC-02	16	29	37	17	1	0	18	45	86
2014	LC-03	23	44	26	4	4	0	7	67	27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	23	35	35	7	1	0	0	7	58	164
2020	LC-01	29	37	31	3	0	0	0	3	66	59
2020	LC-02	17	28	43	10	1	0	0	12	45	69
2019	LC	20	36	32	8	3	0	1	11	56	136
2019	LC-01	22	33	35	6	2	0	2	8	56	49
2019	LC-02	21	40	28	9	2	0	0	11	60	53
2018	LC	24	33	29	10	4	1	0	14	57	136
2018	LC-01	36	32	27	5	0	0	0	5	68	44
2018	LC-02	18	29	34	14	4	2	0	18	47	56
2017	LC	17	40	31	9	3	0	0	12	57	142
2017	LC-01	28	39	22	9	2	0	0	11	67	46
2017	LC-02	13	42	32	10	3	0	0	13	55	62
2017	LC-03	9	27	51	13	0	0	0	13	35	22
2014	LC	33	33	23	7	4	0	0	11	66	186
2014	LC-01	36	29	27	5	3	0	0	8	65	61
2014	LC-02	30	34	21	8	6	0	0	14	64	87
2014	LC-03	26	41	25	4	4	0	0	7	68	27

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	2	12	53	27	6	0	0	33	14	163
2020	LC-01	0	15	51	31	3	0	0	34	15	59
2020	LC-02	3	12	54	24	7	0	0	31	15	68
2019	LC	7	26	35	26	5	0	1	32	33	137
2019	LC-01	8	36	34	18	2	0	2	20	45	50
2019	LC-02	8	19	38	30	6	0	0	36	26	53
2018	LC	11	25	36	20	6	1	1	26	37	137
2018	LC-01	20	34	30	16	0	0	0	16	55	44
2018	LC-02	7	19	40	21	7	2	4	30	28	57
2017	LC	5	17	35	31	10	0	2	42	22	142
2017	LC-01	5	29	29	27	11	0	0	38	34	45
2017	LC-02	5	13	40	29	10	0	5	40	18	63
2017	LC-03	0	4	40	47	9	0	0	56	4	22
2014	LC	7	13	35	33	10	0	2	44	20	185
2014	LC-01	8	18	35	27	8	0	3	36	28	60
2014	LC-02	6	12	30	38	12	0	2	51	18	87
2014	LC-03	4	4	48	37	7	0	0	44	8	27

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	11	31	42	10	5	1	0	15	43	164
2020	LC-01	15	37	35	8	3	2	0	12	53	60
2020	LC-02	10	24	44	13	7	1	0	21	34	68
2019	LC	14	35	33	14	2	0	1	17	50	138
2019	LC-01	16	36	28	16	2	0	2	18	53	50
2019	LC-02	13	39	31	15	2	0	0	17	52	54
2018	LC	19	30	34	10	5	0	2	16	50	137
2018	LC-01	20	34	36	5	2	0	2	7	56	44
2018	LC-02	23	25	30	16	5	0	2	21	48	57
2017	LC	17	31	35	11	5	0	1	16	48	142
2017	LC-01	24	27	38	9	2	0	0	11	51	45
2017	LC-02	16	32	30	13	8	0	2	21	48	63
2017	LC-03	13	33	40	13	0	0	0	13	47	22
2014	LC	30	28	31	5	4	1	0	9	59	186
2014	LC-01	36	31	23	2	5	3	0	7	69	61
2014	LC-02	30	24	34	8	4	0	0	12	54	87
2014	LC-03	22	37	34	4	4	0	0	7	59	27

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	7	31	45	13	4	18	38	164
2020	LC-01	3	37	42	12	5	17	41	59
2020	LC-02	9	28	41	19	4	23	36	69
2019	LC	16	41	27	13	3	16	57	137
2019	LC-01	18	40	28	12	2	14	58	50
2019	LC-02	15	40	28	15	2	17	55	53

Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	40	35	15	4	4	3	0	78	8	165
2020	LC-01	25	40	22	3	8	2	0	66	12	60
2020	LC-02	44	35	12	4	1	3	0	82	6	68
2019	LC	43	41	7	4	5	1	0	85	9	138
2019	LC-01	47	37	2	4	10	0	0	84	14	49
2019	LC-02	36	44	11	4	4	2	0	81	7	55
2018	LC	33	50	10	4	2	0	0	83	7	135
2018	LC-01	25	50	14	9	2	0	0	75	11	44
2018	LC-02	29	57	7	4	4	0	0	86	7	56
2017	LC	37	45	6	6	2	2	2	85	8	143
2017	LC-01	22	59	11	7	0	0	2	82	7	46
2017	LC-02	40	39	6	6	3	2	3	83	10	63
2017	LC-03	56	40	0	0	0	4	0	100	0	22
2014	LC	43	40	8	3	3	3	1	85	6	186
2014	LC-01	37	39	13	8	0	2	2	78	8	61
2014	LC-02	45	39	8	1	5	2	0	86	6	87
2014	LC-03	51	41	0	0	0	8	0	100	0	27

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	58	33	3	3	2	1	0	91	6	164
2020	LC-01	50	40	3	5	2	0	0	90	7	60
2020	LC-02	62	28	3	3	4	0	0	90	7	68
2019	LC	65	25	3	4	3	0	0	91	7	138
2019	LC-01	61	24	2	6	6	0	0	86	12	49
2019	LC-02	56	35	5	2	2	0	0	91	4	55
2018	LC	54	33	5	4	4	0	0	87	8	135
2018	LC-01	45	34	11	7	2	0	0	80	9	44
2018	LC-02	52	34	4	5	5	0	0	86	11	56
2017	LC	57	30	6	6	1	0	0	87	7	143
2017	LC-01	52	33	6	9	0	0	0	85	9	46
2017	LC-02	56	30	6	5	3	0	0	86	8	63
2017	LC-03	69	27	0	4	0	0	0	96	4	22
2014	LC	60	30	4	5	2	0	1	90	7	186
2014	LC-01	58	34	3	5	0	0	0	92	5	61
2014	LC-02	61	24	4	6	4	0	1	86	9	87
2014	LC-03	65	35	0	0	0	0	0	100	0	27

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	58	37	2	1	2	94	3	163
2020	LC-01	47	42	5	3	2	90	5	59
2020	LC-02	57	38	1	0	3	96	3	68
2019	LC	53	34	5	6	2	87	8	138
2019	LC-01	45	37	8	6	4	82	10	49
2019	LC-02	51	35	4	9	2	85	11	55
2018	LC	51	40	3	6	1	90	7	134
2018	LC-01	48	36	7	7	2	84	9	44
2018	LC-02	49	42	2	7	0	91	7	55
2017	LC	50	42	4	3	1	92	4	141
2017	LC-01	35	57	8	0	0	92	0	46
2017	LC-02	55	34	3	6	2	89	8	62
2017	LC-03	53	47	0	0	0	100	0	22
2014	LC	47	46	5	1	2	93	3	186
2014	LC-01	45	50	3	2	0	95	2	61
2014	LC-02	46	42	7	1	4	88	5	87
2014	LC-03	48	52	0	0	0	100	0	27

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	61	31	6	1	1	92	2	164
2020	LC-01	50	42	8	0	0	92	0	60
2020	LC-02	66	25	4	1	3	91	4	68
2019	LC	62	30	6	1	1	92	2	138
2019	LC-01	53	33	8	4	2	86	6	49
2019	LC-02	64	31	5	0	0	95	0	55
2018	LC	57	37	4	1	0	94	1	135
2018	LC-01	39	52	7	2	0	91	2	44
2018	LC-02	73	23	4	0	0	96	0	56

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	62	26	3	4	1	1	2	91	6	165
2020	LC-01	50	38	3	7	0	0	2	90	7	60
2020	LC-02	62	22	4	3	3	3	3	89	6	68

Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	79	13	6	0	1	1	93	1	165
2020	LC-01	80	12	5	0	2	2	93	2	60
2020	LC-02	76	16	6	0	1	0	93	1	68
2019	LC	76	17	2	4	1	0	94	4	139
2019	LC-01	72	18	4	6	0	0	90	6	50
2019	LC-02	78	16	0	4	2	0	95	5	55

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	54	31	11	3	2	0	84	5	166
2020	LC-01	55	28	10	3	3	0	83	7	60
2020	LC-02	57	32	9	1	1	0	88	3	69
2019	LC	44	35	7	11	4	0	78	14	139
2019	LC-01	40	38	6	16	0	0	78	16	50
2019	LC-02	55	27	5	5	7	0	82	13	55
2018	LC	42	33	14	9	1	1	76	10	136
2018	LC-01	45	25	16	9	5	0	70	14	44
2018	LC-02	46	36	11	5	0	2	84	5	56
2017	LC	40	45	8	4	4	0	85	8	142
2017	LC-01	46	37	9	6	2	0	83	9	46
2017	LC-02	37	50	6	0	6	0	87	6	62
2017	LC-03	38	45	9	9	0	0	82	9	22
2014	LC	35	44	7	9	5	1	80	13	186
2014	LC-01	30	42	10	15	3	0	72	18	61
2014	LC-02	42	42	5	4	6	1	85	10	87
2014	LC-03	30	59	4	7	0	0	89	7	27

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	61	22	10	3	2	1	1	85	5	166
2020	LC-01	63	18	8	7	2	0	2	83	8	60
2020	LC-02	62	22	9	1	3	1	1	87	4	69

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	65	25	5	2	3	0	0	90	5	166
2020	LC-01	70	22	2	2	5	0	0	92	7	60
2020	LC-02	65	26	6	0	3	0	0	91	3	69
2019	LC	55	29	7	5	4	0	0	84	9	139
2019	LC-01	64	18	8	6	4	0	0	82	10	50
2019	LC-02	62	31	2	2	4	0	0	93	5	55
2018	LC	56	31	7	4	1	0	0	87	6	136
2018	LC-01	59	20	11	5	5	0	0	80	9	44
2018	LC-02	60	33	4	4	0	0	0	93	4	57
2017	LC	57	28	6	6	1	1	1	86	8	142
2017	LC-01	61	28	7	2	0	2	0	91	2	46
2017	LC-02	56	26	3	10	3	0	2	83	13	62
2017	LC-03	55	36	4	4	0	0	0	91	4	22
2014	LC	52	29	9	7	3	1	0	81	10	185
2014	LC-01	42	35	11	12	0	0	0	77	12	61
2014	LC-02	61	25	5	2	6	1	0	87	8	87
2014	LC-03	50	35	7	7	0	0	0	85	7	26

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LC	20	80	166
2020	LC-01	30	70	60
2020	LC-02	19	81	69

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	57	17	12	4	1	1	8	81	5	166
2020	LC-01	62	22	8	2	2	0	5	88	4	60
2020	LC-02	55	16	16	4	0	3	6	78	5	69

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	65	20	9	2	2	0	1	86	5	166
2020	LC-01	67	23	3	2	5	0	0	90	7	60
2020	LC-02	65	19	12	3	1	0	0	84	4	69
2019	LC	58	24	8	7	4	0	0	81	11	139
2019	LC-01	60	20	8	10	2	0	0	80	12	50
2019	LC-02	62	24	5	4	5	0	0	85	9	55
2018	LC	53	28	6	10	1	1	0	82	12	137
2018	LC-01	50	32	2	14	2	0	0	82	16	44
2018	LC-02	58	28	7	5	0	2	0	88	5	57
2017	LC	64	20	7	8	1	0	0	85	8	143
2017	LC-01	67	18	9	6	0	0	0	85	6	46
2017	LC-02	60	24	8	6	2	0	0	84	8	63
2017	LC-03	65	22	4	9	0	0	0	87	9	22
2014	LC	51	29	11	5	3	0	1	81	8	186
2014	LC-01	46	32	13	6	2	0	0	79	8	61
2014	LC-02	53	31	8	4	4	0	0	84	8	87
2014	LC-03	63	23	7	4	0	0	4	89	4	27

Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	54	34	6	3	1	2	90	4	166
2020	LC-01	47	32	10	5	0	7	84	5	60
2020	LC-02	52	38	4	3	3	0	90	6	69
2019	LC	43	41	4	5	7	1	84	12	138
2019	LC-01	34	46	8	6	6	0	80	12	50
2019	LC-02	45	33	4	5	11	2	80	17	55
2018	LC	49	35	9	3	4	1	84	7	136
2018	LC-01	39	32	18	7	5	0	70	11	44
2018	LC-02	57	32	2	2	5	2	91	7	56
2017	LC	45	35	11	4	4	1	80	8	143
2017	LC-01	33	39	22	2	2	2	73	5	46
2017	LC-02	46	35	8	5	6	0	81	11	63
2017	LC-03	55	40	0	4	0	0	96	4	22
2014	LC	39	39	11	6	3	3	80	9	186
2014	LC-01	33	38	16	10	2	2	72	11	61
2014	LC-02	40	38	11	1	4	5	82	6	87
2014	LC-03	49	48	0	4	0	0	96	4	27

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	42	41	7	8	2	1	83	10	165
2020	LC-01	37	38	5	17	2	2	76	19	60
2020	LC-02	44	37	10	6	3	0	81	9	68
2019	LC	38	38	11	3	9	1	77	12	138
2019	LC-01	28	44	16	2	10	0	72	12	50
2019	LC-02	40	36	5	4	13	2	78	17	55
2018	LC	38	39	12	7	5	0	76	12	136
2018	LC-01	20	39	20	11	9	0	59	20	44
2018	LC-02	48	38	7	2	5	0	86	7	56
2017	LC	35	36	12	11	6	0	71	17	143
2017	LC-01	26	35	22	13	4	0	61	17	46
2017	LC-02	32	40	10	11	8	0	71	19	63
2017	LC-03	51	36	4	9	0	0	87	9	22
2014	LC	22	35	12	22	10	0	57	32	186
2014	LC-01	21	26	13	26	15	0	47	40	61
2014	LC-02	23	37	9	20	10	0	61	30	87
2014	LC-03	19	56	11	14	0	0	75	14	27

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	23	46	16	11	4	1	69	15	163
2020	LC-01	20	42	14	15	7	2	64	22	59
2020	LC-02	22	50	16	9	3	0	72	12	68
2019	LC	18	51	14	9	7	1	70	16	138
2019	LC-01	12	52	12	16	8	0	64	24	50
2019	LC-02	24	45	15	4	9	4	72	13	55
2018	LC	20	42	14	14	7	2	64	22	135
2018	LC-01	11	36	23	18	9	2	49	28	44
2018	LC-02	27	39	9	11	11	4	69	22	56
2017	LC	13	42	21	16	7	1	56	23	143
2017	LC-01	11	32	24	24	6	2	44	32	46
2017	LC-02	16	40	24	10	10	2	56	20	63
2017	LC-03	11	58	13	18	0	0	69	18	22
2014	LC	10	35	18	24	13	1	45	37	186
2014	LC-01	14	28	19	24	15	0	42	39	61
2014	LC-02	9	36	16	22	16	1	45	39	87
2014	LC-03	8	48	19	22	4	0	56	25	27

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	29	49	11	9	2	0	78	11	166
2020	LC-01	18	52	10	17	3	0	70	20	60
2020	LC-02	35	48	12	4	1	0	83	6	69
2019	LC	16	52	12	14	5	1	69	19	138
2019	LC-01	8	52	16	20	4	0	60	24	50
2019	LC-02	20	45	9	15	9	2	67	24	55
2018	LC	26	33	18	14	8	1	60	22	136
2018	LC-01	9	36	25	14	16	0	45	30	44
2018	LC-02	34	30	14	14	5	2	65	20	56
2017	LC	20	37	14	19	9	1	58	28	140
2017	LC-01	16	29	17	27	11	0	45	38	45
2017	LC-02	24	35	18	11	10	2	61	21	62
2017	LC-03	20	53	4	22	0	0	73	22	22
2014	LC	13	27	15	29	16	0	40	45	186
2014	LC-01	13	23	11	33	19	0	37	52	61
2014	LC-02	12	25	20	26	17	0	37	43	87
2014	LC-03	18	39	11	25	7	0	57	32	27

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	52	27	12	5	2	1	1	80	7	165
2020	LC-01	45	27	15	5	2	3	3	77	7	60
2020	LC-02	50	28	12	7	3	0	0	78	10	68
2019	LC	54	25	13	5	1	0	2	81	6	139
2019	LC-01	38	32	16	10	0	0	4	73	10	50
2019	LC-02	58	22	16	0	2	0	2	81	2	55

Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	32	48	16	3	1	0	80	4	166
2020	LC-01	28	43	20	8	0	0	72	8	60
2020	LC-02	33	49	14	0	3	0	83	3	69
2019	LC	32	45	15	7	1	0	77	8	139
2019	LC-01	26	48	16	8	2	0	74	10	50
2019	LC-02	36	38	18	7	0	0	75	7	55
2018	LC	29	46	14	10	1	0	75	11	136
2018	LC-01	19	40	28	12	2	0	58	14	43
2018	LC-02	32	47	9	12	0	0	79	12	57
2017	LC	24	48	12	11	5	0	72	16	141
2017	LC-01	19	46	15	13	6	0	65	20	46
2017	LC-02	21	53	11	8	7	0	74	15	62
2017	LC-03	38	35	13	13	0	0	73	13	22
2014	LC	14	36	17	19	13	1	50	32	186
2014	LC-01	8	30	23	23	16	0	38	39	61
2014	LC-02	11	41	17	16	14	1	53	31	87
2014	LC-03	34	37	7	14	7	0	71	22	27

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	15	47	20	16	2	62	18	164
2020	LC-01	17	36	19	26	2	53	28	58
2020	LC-02	14	54	20	9	3	68	12	69
2019	LC	10	42	20	21	6	53	27	139
2019	LC-01	8	36	28	14	14	44	28	50
2019	LC-02	11	45	15	25	4	56	29	55

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	59	30	7	3	2	0	0	88	5	165
2020	LC-01	53	28	10	7	2	0	0	82	8	60
2020	LC-02	61	29	6	1	3	0	0	90	4	69
2019	LC	54	34	7	1	3	0	1	89	4	136
2019	LC-01	50	36	6	2	4	0	2	88	6	50
2019	LC-02	57	30	9	0	4	0	0	87	4	53
2018	LC	60	32	4	3	0	0	0	93	3	136
2018	LC-01	40	53	5	2	0	0	0	93	2	43
2018	LC-02	67	28	2	4	0	0	0	95	4	57
2017	LC	66	28	2	2	1	1	0	95	3	142
2017	LC-01	61	33	6	0	0	0	0	94	0	46
2017	LC-02	62	30	0	5	2	2	0	93	7	63
2017	LC-03	81	19	0	0	0	0	0	100	0	21
2014	LC	61	28	4	4	2	0	0	90	6	186
2014	LC-01	59	31	3	5	2	0	0	90	7	61
2014	LC-02	62	26	5	3	3	0	0	88	7	87
2014	LC-03	67	26	7	0	0	0	0	93	0	27

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	50	37	9	2	1	87	4	164
2020	LC-01	42	43	12	3	0	85	3	60
2020	LC-02	54	31	9	3	3	85	6	68
2019	LC	46	36	10	4	3	83	7	138
2019	LC-01	40	44	6	6	4	84	10	50
2019	LC-02	49	27	15	5	4	76	9	55
2018	LC	45	41	10	2	1	87	3	135
2018	LC-01	33	42	19	5	2	74	7	43
2018	LC-02	46	43	9	2	0	89	2	56

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	23	31	15	7	9	7	8	63	19	166
2020	LC-01	10	28	17	8	17	7	13	48	31	60
2020	LC-02	35	23	14	7	4	10	6	69	14	69
2019	LC	20	23	12	18	15	5	8	50	37	137
2019	LC-01	14	18	12	18	20	4	12	39	46	49
2019	LC-02	22	28	11	17	13	4	6	55	33	54
2018	LC	15	36	13	15	10	7	4	58	28	136
2018	LC-01	9	23	12	16	23	9	7	39	47	43
2018	LC-02	16	37	16	18	5	5	4	58	25	57
2017	LC	18	27	19	15	7	4	11	53	25	143
2017	LC-01	9	28	24	20	6	0	13	43	30	46
2017	LC-02	19	27	17	13	10	8	6	54	26	63
2017	LC-03	29	27	18	9	4	0	13	64	15	22
2014	LC	24	21	21	14	11	3	6	49	28	186
2014	LC-01	19	21	23	23	6	3	5	43	32	61
2014	LC-02	21	22	19	13	15	4	7	48	31	87
2014	LC-03	45	22	23	0	4	0	7	72	4	27

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	27	45	14	10	4	1	72	14	166
2020	LC-01	22	45	13	13	5	2	68	19	60
2020	LC-02	29	45	13	9	4	0	74	13	69
2019	LC	24	48	13	8	7	0	72	15	139
2019	LC-01	12	54	12	12	10	0	66	22	50
2019	LC-02	29	40	18	4	9	0	69	13	55
2018	LC	24	47	10	13	5	1	72	18	136
2018	LC-01	19	42	9	19	12	0	60	30	43
2018	LC-02	30	49	9	9	2	2	80	11	57
2017	LC	31	49	9	5	6	0	80	11	143
2017	LC-01	22	58	9	4	6	0	80	11	46
2017	LC-02	38	43	6	5	8	0	81	13	63
2017	LC-03	29	49	18	4	0	0	78	4	22
2014	LC	21	42	9	16	11	1	63	28	186
2014	LC-01	15	52	8	15	8	2	68	23	61
2014	LC-02	20	35	7	20	18	0	56	38	87
2014	LC-03	36	49	12	4	0	0	85	4	27

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	28	33	8	19	8	1	2	63	29	166
2020	LC-01	18	33	8	25	13	2	0	53	39	60
2020	LC-02	32	32	7	17	7	0	4	67	26	69
2019	LC	35	32	9	10	12	0	3	68	23	139
2019	LC-01	22	36	10	16	16	0	0	58	32	50
2019	LC-02	33	35	9	7	15	0	2	69	22	55
2018	LC	30	35	9	13	9	1	3	68	22	135
2018	LC-01	17	38	7	17	17	2	2	58	35	42
2018	LC-02	33	33	12	14	5	2	0	68	20	57
2017	LC	27	33	12	13	13	1	2	62	26	143
2017	LC-01	13	35	13	20	17	0	2	49	38	46
2017	LC-02	28	35	11	8	14	2	2	65	23	63
2017	LC-03	42	27	14	9	4	0	4	72	14	22
2014	LC	18	30	10	20	20	2	1	49	41	186
2014	LC-01	13	21	6	33	21	5	0	36	57	61
2014	LC-02	16	35	10	15	24	0	0	51	39	87
2014	LC-03	40	31	11	14	0	0	4	74	15	27

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	54	11	19	7	3	1	4	69	11	166
2020	LC-01	57	15	17	7	2	0	3	74	9	60
2020	LC-02	52	9	25	4	4	1	4	65	9	69
2019	LC	47	22	20	8	2	0	1	69	10	138
2019	LC-01	48	22	14	12	4	0	0	70	16	50
2019	LC-02	48	22	22	6	2	0	0	70	7	54

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	74	15	7	1	1	2	91	2	165
2020	LC-01	75	12	8	2	0	3	90	2	60
2020	LC-02	74	17	6	1	1	0	91	3	69
2019	LC	75	17	4	0	2	1	93	2	138
2019	LC-01	68	20	6	0	4	2	90	4	50
2019	LC-02	78	20	2	0	0	0	98	0	54

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	82	6	5	2	1	2	2	91	3	166
2020	LC-01	78	5	5	3	2	3	3	89	5	60
2020	LC-02	84	9	4	1	1	0	0	93	3	69
2019	LC	86	7	4	1	1	2	0	95	1	138
2019	LC-01	82	8	4	2	0	4	0	94	2	50
2019	LC-02	87	4	6	0	2	2	0	92	2	54

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	87	5	0	2	1	5	97	3	165
2020	LC-01	88	3	0	2	2	5	96	4	60
2020	LC-02	88	7	0	1	0	3	98	2	68
2019	LC	91	4	1	0	0	4	99	0	138
2019	LC-01	92	2	2	0	0	4	98	0	50
2019	LC-02	93	4	0	0	0	4	100	0	54

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	26	55	10	6	1	1	83	7	164
2020	LC-01	21	53	10	12	2	2	75	14	58
2020	LC-02	26	55	14	3	0	1	82	3	69
2019	LC	31	43	15	8	1	1	75	9	139
2019	LC-01	20	52	18	6	4	0	72	10	50
2019	LC-02	36	38	11	11	0	4	77	11	55
2018	LC	34	43	13	7	1	1	78	8	136
2018	LC-01	16	51	23	5	5	0	67	9	43
2018	LC-02	42	42	5	7	0	4	87	7	57
2017	LC	30	45	15	5	4	2	76	9	142
2017	LC-01	18	46	26	7	2	2	64	9	46
2017	LC-02	32	44	11	3	7	3	78	10	62
2017	LC-03	38	53	4	4	0	0	91	4	22

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	30	49	10	7	2	1	80	10	165
2020	LC-01	28	42	15	12	3	0	70	15	60
2020	LC-02	25	56	9	4	3	3	83	8	68
2019	LC	31	51	9	8	1	0	82	9	138
2019	LC-01	16	62	12	8	2	0	78	10	50
2019	LC-02	40	38	7	13	2	0	78	15	55
2018	LC	44	43	6	5	1	1	87	7	136
2018	LC-01	26	53	14	7	0	0	79	7	43
2018	LC-02	58	32	2	4	4	2	91	7	57
2017	LC	41	46	8	2	2	1	88	4	142
2017	LC-01	31	50	15	2	0	2	82	2	46
2017	LC-02	44	43	5	3	5	0	87	8	62
2017	LC-03	55	40	4	0	0	0	96	0	22
2014	LC	50	33	7	6	2	2	84	8	186
2014	LC-01	53	33	6	5	3	0	85	8	61
2014	LC-02	45	33	10	6	2	4	81	8	87
2014	LC-03	66	34	0	0	0	0	100	0	27

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	44	41	8	4	2	1	85	6	165
2020	LC-01	35	45	8	5	5	2	81	10	60
2020	LC-02	47	37	10	6	0	0	84	6	68
2019	LC	48	39	9	2	1	1	88	3	135
2019	LC-01	38	46	10	4	2	0	83	6	48
2019	LC-02	50	33	13	2	0	2	85	2	54
2018	LC	54	35	10	1	0	0	89	1	135
2018	LC-01	36	45	17	2	0	0	81	2	42
2018	LC-02	65	26	7	2	0	0	91	2	57
2017	LC	49	39	6	3	2	1	89	5	143
2017	LC-01	35	45	13	4	0	2	82	5	46
2017	LC-02	54	33	5	3	5	0	87	8	63
2017	LC-03	56	44	0	0	0	0	100	0	22
2014	LC	50	35	6	5	2	3	87	7	186
2014	LC-01	51	41	7	0	2	0	92	2	61
2014	LC-02	45	33	6	9	2	5	81	12	87
2014	LC-03	70	26	4	0	0	0	96	0	27

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	44	39	10	5	2	1	83	7	166
2020	LC-01	38	35	17	5	3	2	75	8	60
2020	LC-02	48	38	7	6	1	0	86	7	69

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	62	25	2	4	2	3	2	92	6	166
2020	LC-01	57	25	2	7	3	3	3	88	11	60
2020	LC-02	58	29	4	1	1	4	1	92	3	69

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	61	27	7	2	2	0	88	5	165
2020	LC-01	55	27	12	3	3	0	82	7	60
2020	LC-02	65	25	6	1	3	0	90	4	69
2019	LC	55	32	6	6	0	0	88	6	139
2019	LC-01	44	38	10	8	0	0	82	8	50
2019	LC-02	56	31	5	7	0	0	87	7	55
2018	LC	58	34	4	1	1	1	93	3	135
2018	LC-01	40	47	7	2	2	2	88	5	43
2018	LC-02	63	30	5	2	0	0	93	2	56
2017	LC	53	33	8	2	4	0	86	6	143
2017	LC-01	37	46	13	4	0	0	83	4	46
2017	LC-02	51	35	6	0	8	0	86	8	63
2017	LC-03	87	9	4	0	0	0	96	0	22
2014	LC	45	28	9	12	6	0	73	18	184
2014	LC-01	39	24	11	18	8	0	63	26	61
2014	LC-02	44	31	9	9	7	0	75	16	86
2014	LC-03	65	32	0	4	0	0	96	4	26

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	55	30	10	3	2	1	85	5	165
2020	LC-01	52	27	12	7	2	2	80	8	60
2020	LC-02	51	31	13	1	3	0	82	4	68
2019	LC	51	32	9	6	2	0	83	9	139
2019	LC-01	42	32	14	6	6	0	74	12	50
2019	LC-02	49	35	7	9	0	0	84	9	55
2018	LC	45	40	12	2	1	0	85	4	136
2018	LC-01	23	56	14	2	5	0	79	7	43
2018	LC-02	51	37	12	0	0	0	88	0	57
2017	LC	47	34	11	4	4	0	81	9	142
2017	LC-01	26	43	20	9	2	0	69	11	46
2017	LC-02	51	31	6	3	8	0	82	11	62
2017	LC-03	73	22	4	0	0	0	96	0	22
2014	LC	23	36	18	17	6	1	59	23	186
2014	LC-01	16	33	24	19	6	2	49	26	61
2014	LC-02	23	39	14	15	8	1	63	24	87
2014	LC-03	29	49	12	11	0	0	77	11	27

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	50	34	10	3	2	0	85	6	163
2020	LC-01	42	35	15	5	3	0	77	8	60
2020	LC-02	52	31	10	3	3	0	84	6	67
2019	LC	49	31	11	7	2	0	80	9	138
2019	LC-01	36	36	16	8	4	0	72	12	50
2019	LC-02	52	28	13	6	2	0	80	7	54
2018	LC	41	43	12	1	2	0	85	4	136
2018	LC-01	21	58	16	0	5	0	79	5	43
2018	LC-02	49	39	11	0	2	0	88	2	57
2017	LC	43	38	8	6	4	0	81	11	143
2017	LC-01	28	46	13	11	2	0	74	13	46
2017	LC-02	46	36	5	5	8	0	82	13	63
2017	LC-03	64	27	9	0	0	0	91	0	22
2014	LC	21	38	16	19	6	1	59	25	186
2014	LC-01	14	35	29	18	3	2	49	21	61
2014	LC-02	23	40	9	17	10	0	63	28	87
2014	LC-03	33	41	8	18	0	0	74	18	27

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	55	21	12	6	2	3	1	79	9	165
2020	LC-01	55	13	17	8	2	5	0	72	11	60
2020	LC-02	52	25	9	6	4	3	1	80	11	69
2019	LC	47	27	7	9	6	1	4	77	15	139
2019	LC-01	44	22	8	10	8	2	6	72	20	50
2019	LC-02	47	27	9	9	5	0	2	76	15	55
2018	LC	44	24	21	7	1	2	1	70	8	136
2018	LC-01	28	30	26	7	2	5	2	63	10	43
2018	LC-02	56	14	23	5	0	2	0	71	5	57
2017	LC	40	29	13	8	4	3	3	73	13	143
2017	LC-01	33	35	11	11	2	4	4	74	14	46
2017	LC-02	40	30	11	6	8	2	3	73	15	63
2017	LC-03	60	13	18	4	0	5	0	77	5	22
2014	LC	25	33	16	13	7	3	3	61	22	186
2014	LC-01	14	31	18	21	5	6	5	51	29	61
2014	LC-02	30	29	17	11	8	2	2	63	19	87
2014	LC-03	29	49	11	4	4	0	4	81	7	27

Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	LC	29	39	32	166
2020	LC-01	30	35	35	60
2020	LC-02	32	39	29	69
2019	LC	24	41	36	140
2019	LC-01	22	36	42	50
2019	LC-02	16	45	38	55
2018	LC	26	46	27	136
2018	LC-01	28	37	35	43
2018	LC-02	21	53	26	57
2017	LC	21	47	32	143
2017	LC-01	22	52	26	46
2017	LC-02	21	48	32	63
2017	LC-03	22	38	40	22
2014	LC	25	37	39	186
2014	LC-01	26	28	46	61
2014	LC-02	27	38	35	87
2014	LC-03	15	54	31	27

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	LC	33	46	8	4	0	8	48
2020	LC-02	45	41	9	0	0	5	22
2019	LC	30	55	12	3	0	0	33
2019	LC-01	18	55	27	0	0	0	11
2018	LC	25	67	3	3	0	3	36
2018	LC-01	25	58	8	0	0	8	12
2018	LC-02	8	92	0	0	0	0	12
2017	LC	37	50	10	0	0	3	30
2017	LC-01	30	60	10	0	0	0	10
2017	LC-02	31	54	8	0	0	8	13
2014	LC	24	46	15	9	9999	6	46
2014	LC-01	12	57	6	12	9999	12	16
2014	LC-02	25	46	16	9	9999	4	24

Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LC	5	95	163
2020	LC-01	9	91	57
2020	LC-03	0	100	30
2019	LC	12	88	140
2019	LC-01	14	86	50
2019	LC-02	11	89	55
2018	LC	9	91	137
2018	LC-01	16	84	44

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	38	63	16

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	38	63	16
2018	LC	58	42	12

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	38	63	16

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	0	100	16
2018	LC	0	100	12

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	LC	0	100	12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	LC	0	100	12

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	0	100	16
2018	LC	0	100	12

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	50	50	16

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	44	56	16
2018	LC	42	58	12

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	50	50	16
2018	LC	42	58	12

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	LC	0	100	12

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	56	44	16

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	38	63	16

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	0	100	16
2018	LC	0	100	12

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	0	100	16

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	LC	0	100	12

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	44	56	16

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	31	69	16

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	44	56	16

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	31	69	16

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	0	100	16
2018	LC	0	100	12

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	LC	0	100	12

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	38	63	16

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	LC	58	42	12

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	LC	0	100	12

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	LC	50	50	12

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	LC	0	100	12

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	23	33	12	8	6	16	2	68	18	166
2020	LC-01	18	25	12	10	8	23	3	59	25	60
2020	LC-02	28	26	14	10	7	12	3	63	20	69
2019	LC	24	32	17	5	6	14	3	67	13	139
2019	LC-01	14	26	20	2	12	22	4	54	19	50
2019	LC-02	31	30	13	11	4	9	2	69	17	54
2018	LC	21	37	13	10	2	12	4	70	14	135
2018	LC-01	12	35	16	12	7	19	0	57	23	43
2018	LC-02	25	34	13	9	0	13	7	73	11	56
2017	LC	27	28	15	5	6	16	2	68	14	143
2017	LC-01	20	28	22	9	4	15	2	58	16	46
2017	LC-02	32	27	14	2	8	16	2	71	12	63
2017	LC-03	24	31	13	0	4	22	4	76	6	22
2014	LC	25	25	16	7	4	21	2	66	14	186
2014	LC-01	22	27	8	6	2	34	2	75	13	61
2014	LC-02	23	23	18	8	7	17	3	59	19	87
2014	LC-03	43	25	16	7	0	8	0	75	8	27

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	41	42	8	2	4	2	86	6	165
2020	LC-01	33	38	13	5	7	3	74	12	60
2020	LC-02	46	43	4	1	3	1	91	4	69
2019	LC	42	38	13	4	2	1	81	6	140
2019	LC-01	28	36	16	10	6	4	67	17	50
2019	LC-02	51	35	15	0	0	0	85	0	55
2018	LC	41	40	10	4	1	3	83	6	136
2018	LC-01	20	43	18	7	5	7	68	12	44
2018	LC-02	51	37	7	4	0	2	89	4	57
2017	LC	45	36	12	4	3	1	81	7	142
2017	LC-01	33	47	13	4	2	0	80	7	45
2017	LC-02	48	30	11	5	5	2	79	10	63
2017	LC-03	47	45	9	0	0	0	91	0	22
2014	LC	40	36	12	3	2	6	81	6	186
2014	LC-01	31	46	11	3	0	8	84	4	61
2014	LC-02	39	37	12	3	5	4	79	9	87
2014	LC-03	66	18	9	4	0	4	87	4	27

Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LC	3	97	164
2020	LC-03	0	100	30
2019	LC	4	96	140
2019	LC-03	0	100	25
2018	LC	4	96	136

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	24	31	14	5	2	22	2	72	9	166
2020	LC-01	15	28	13	5	5	32	2	65	15	60
2020	LC-02	29	29	16	6	1	16	3	71	9	69
2019	LC	30	26	17	3	1	21	3	73	5	140
2019	LC-01	22	16	22	6	2	26	6	56	12	50
2019	LC-02	33	27	16	2	0	20	2	77	2	55
2018	LC	28	32	12	4	0	19	4	79	5	137
2018	LC-01	16	36	14	5	0	27	2	74	6	44
2018	LC-02	35	26	12	2	0	18	7	81	2	57
2017	LC	29	23	14	3	2	22	6	73	8	142
2017	LC-01	22	22	15	4	0	28	9	69	7	46
2017	LC-02	33	22	16	2	5	16	6	71	8	63
2017	LC-03	25	23	9	5	0	33	5	78	7	21
2014	LC	26	17	18	4	2	30	4	64	8	186
2014	LC-01	25	12	15	6	0	37	5	64	11	61
2014	LC-02	25	16	19	4	3	30	3	61	10	87
2014	LC-03	36	25	16	0	0	18	4	79	0	27

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	47	37	6	5	2	3	0	86	8	165
2020	LC-01	38	33	10	8	3	7	0	77	13	60
2020	LC-02	51	35	4	6	1	1	0	88	7	68
2019	LC	49	32	13	2	1	2	1	84	3	140
2019	LC-01	28	38	20	6	2	4	2	70	9	50
2019	LC-02	58	29	11	0	0	2	0	89	0	55
2018	LC	47	37	10	2	0	3	0	87	2	137
2018	LC-01	25	43	23	2	0	7	0	73	2	44
2018	LC-02	58	33	5	2	0	2	0	93	2	57
2017	LC	50	30	12	2	2	3	1	83	4	141
2017	LC-01	31	43	13	4	0	6	2	81	5	46
2017	LC-02	50	27	15	0	5	2	2	80	5	62
2017	LC-03	72	23	5	0	0	0	0	95	0	21
2014	LC	43	35	13	3	1	7	0	83	3	186
2014	LC-01	33	44	15	3	0	5	0	81	3	61
2014	LC-02	48	31	10	4	1	6	0	85	5	87
2014	LC-03	55	25	13	0	0	7	0	87	0	27

Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	32	36	19	8	4	1	69	12	166
2020	LC-01	33	30	18	10	7	2	64	17	60
2020	LC-02	30	39	22	6	1	1	71	7	69

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	30	32	20	12	7	0	0	61	19	165
2020	LC-01	20	33	23	17	7	0	0	53	23	60
2020	LC-02	40	28	18	7	7	0	0	68	15	68
2019	LC	10	24	27	19	19	1	0	35	38	139
2019	LC-01	8	20	28	20	22	2	0	29	43	50
2019	LC-02	9	22	35	18	16	0	0	31	35	55
2018	LC	9	24	27	17	23	0	0	34	39	137
2018	LC-01	7	25	32	14	23	0	0	32	36	44
2018	LC-02	9	26	23	19	23	0	0	35	42	57
2017	LC	11	22	27	20	19	1	1	33	40	142
2017	LC-01	9	11	33	26	20	2	0	20	47	46
2017	LC-02	8	25	27	19	19	0	2	34	39	63
2017	LC-03	13	36	22	13	15	0	0	49	29	22

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	2	7	30	25	36	9	61	166
2020	LC-01	2	13	23	27	35	15	62	60
2020	LC-02	3	6	43	20	28	9	48	69
2019	LC	2	14	33	30	21	16	51	139
2019	LC-01	4	18	32	26	20	22	46	50
2019	LC-02	2	11	35	29	24	13	53	55
2018	LC	5	16	27	24	27	21	51	136
2018	LC-01	5	16	26	30	23	21	53	43
2018	LC-02	7	18	32	23	21	25	44	57
2017	LC	5	17	31	29	18	21	47	143
2017	LC-01	4	24	28	28	15	28	44	46
2017	LC-02	6	17	30	28	18	24	46	63
2017	LC-03	4	4	42	27	22	9	49	22

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	2	12	35	25	27	13	52	165
2020	LC-01	3	14	32	27	24	17	51	59
2020	LC-02	1	14	38	22	25	16	46	69
2019	LC	3	22	29	29	17	24	46	139
2019	LC-01	4	28	26	30	12	32	42	50
2019	LC-02	2	24	31	22	22	25	44	55
2018	LC	7	21	27	26	18	29	44	136
2018	LC-01	7	16	32	32	14	23	45	44
2018	LC-02	9	27	27	23	14	36	38	56
2017	LC	6	19	36	22	17	25	38	143
2017	LC-01	9	15	37	24	15	24	39	46
2017	LC-02	3	27	35	17	18	30	35	63
2017	LC-03	7	18	40	27	9	24	35	22

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	3	14	33	25	25	17	50	165
2020	LC-01	3	13	28	25	30	17	55	60
2020	LC-02	3	17	39	16	25	20	41	69
2019	LC	3	17	29	32	19	20	51	139
2019	LC-01	2	20	20	32	26	22	58	50
2019	LC-02	4	15	33	31	18	18	49	55
2018	LC	7	15	28	26	24	22	50	136
2018	LC-01	5	7	21	47	21	12	67	43
2018	LC-02	9	23	30	14	25	32	39	57
2017	LC	6	19	36	27	11	25	39	142
2017	LC-01	4	17	33	37	9	21	46	46
2017	LC-02	6	26	30	23	15	32	37	62
2017	LC-03	4	11	53	18	13	15	31	22

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	7	11	22	27	33	0	18	60	166
2020	LC-01	8	12	20	25	35	0	20	60	60
2020	LC-02	9	14	30	23	23	0	23	46	69
2019	LC	4	29	29	20	19	0	32	39	139
2019	LC-01	6	38	26	10	20	0	44	30	50
2019	LC-02	4	27	22	27	20	0	31	47	55
2018	LC	7	20	29	22	21	1	27	43	136
2018	LC-01	9	16	40	19	14	2	26	33	43
2018	LC-02	9	25	30	19	18	0	33	37	57
2017	LC	10	23	29	24	14	0	33	38	143
2017	LC-01	13	28	28	17	13	0	41	31	46
2017	LC-02	13	25	29	16	18	0	38	33	63
2017	LC-03	4	9	33	45	9	0	13	53	22

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	6	15	27	25	27	0	21	52	165
2020	LC-01	8	17	25	29	20	0	25	49	59
2020	LC-02	7	17	35	17	23	0	25	41	69
2019	LC	4	24	31	22	19	0	29	40	139
2019	LC-01	4	30	32	14	20	0	34	34	50
2019	LC-02	7	20	27	27	18	0	27	45	55
2018	LC	9	16	31	23	19	1	25	43	137
2018	LC-01	11	11	23	27	25	2	23	53	44
2018	LC-02	12	18	39	21	9	2	30	30	57
2017	LC	8	27	35	20	11	0	34	31	143
2017	LC-01	9	33	39	13	6	0	42	19	46
2017	LC-02	11	28	30	19	11	0	40	30	63
2017	LC-03	0	18	38	31	13	0	18	44	22

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	19	27	27	14	11	2	47	25	165
2020	LC-01	13	33	28	10	13	2	47	24	60
2020	LC-02	29	28	24	10	7	1	58	18	68

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	26	39	24	7	2	0	2	66	9	166
2020	LC-01	17	43	23	10	3	0	3	62	14	60
2020	LC-02	35	29	28	6	1	0	1	65	7	69
2019	LC	15	42	30	7	4	1	0	58	12	138
2019	LC-01	12	40	32	8	8	0	0	52	16	50
2019	LC-02	20	37	28	11	2	2	0	58	13	54
2018	LC	17	39	27	12	4	1	1	57	16	136
2018	LC-01	9	36	32	18	5	0	0	45	23	44
2018	LC-02	25	38	20	11	4	2	2	65	15	56
2017	LC	19	35	25	16	5	0	0	54	21	142
2017	LC-01	15	35	30	19	0	0	0	50	19	46
2017	LC-02	18	35	22	15	10	0	0	53	24	62
2017	LC-03	29	36	22	13	0	0	0	65	13	22

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	12	34	35	12	8	0	0	45	20	165
2020	LC-01	13	32	38	10	7	0	0	45	17	60
2020	LC-02	10	38	29	17	6	0	0	48	23	69
2019	LC	9	31	37	15	7	1	0	41	22	138
2019	LC-01	6	36	38	10	10	0	0	42	20	50
2019	LC-02	11	31	35	17	4	2	0	43	21	54
2018	LC	10	29	40	13	6	0	1	40	19	136
2018	LC-01	7	27	39	20	7	0	0	34	27	44
2018	LC-02	11	39	38	5	5	0	2	51	11	56
2017	LC	13	29	35	17	6	0	0	42	23	143
2017	LC-01	9	26	43	17	4	0	0	35	22	46
2017	LC-02	13	29	32	21	6	0	0	41	27	63
2017	LC-03	20	31	35	13	0	0	0	51	13	22

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	27	37	25	8	3	0	0	64	11	164
2020	LC-01	22	46	22	5	5	0	0	68	10	59
2020	LC-02	29	34	25	10	1	0	0	63	12	68
2019	LC	20	43	23	7	6	1	0	64	13	136
2019	LC-01	20	42	20	6	12	0	0	62	18	50
2019	LC-02	23	42	21	9	4	2	0	65	13	53
2018	LC	20	38	28	10	3	0	1	59	13	136
2018	LC-01	11	32	39	16	0	0	2	44	16	44
2018	LC-02	29	41	21	4	4	0	2	71	7	56
2017	LC	21	47	19	8	6	0	0	67	14	143
2017	LC-01	13	46	28	8	4	0	0	59	13	46
2017	LC-02	22	47	13	9	8	0	0	70	18	63
2017	LC-03	33	40	22	4	0	0	0	73	4	22

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	47	31	15	5	2	0	78	7	164
2020	LC-01	37	32	20	8	3	0	68	12	60
2020	LC-02	49	31	16	3	1	0	79	4	68
2019	LC	33	42	12	7	6	1	75	13	138
2019	LC-01	28	42	14	8	8	0	70	16	50
2019	LC-02	41	30	17	4	7	2	72	11	54

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	21	33	29	13	4	54	17	164
2020	LC-01	16	40	28	12	5	55	17	58
2020	LC-02	26	29	30	12	3	55	14	69

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	8	22	30	22	18	0	0	30	40	166
2020	LC-01	8	8	40	22	22	0	0	17	43	60
2020	LC-02	12	29	22	20	17	0	0	41	38	69
2019	LC	9	27	31	23	9	1	0	36	33	138
2019	LC-01	10	24	26	22	18	0	0	34	40	50
2019	LC-02	7	33	31	22	4	2	0	42	26	54
2018	LC	16	21	29	24	10	0	1	37	34	135
2018	LC-01	18	23	30	18	9	0	2	42	28	44
2018	LC-02	16	22	31	22	9	0	0	38	31	55
2017	LC	14	25	32	18	11	0	1	39	29	142
2017	LC-01	9	22	39	15	15	0	0	30	31	46
2017	LC-02	14	32	27	19	6	0	2	47	26	63
2017	LC-03	11	18	40	22	9	0	0	29	31	22

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	41	34	19	5	1	0	0	75	6	166
2020	LC-01	38	33	22	5	2	0	0	72	7	60
2020	LC-02	43	36	14	6	0	0	0	80	6	69
2019	LC	53	26	14	5	1	1	0	79	7	137
2019	LC-01	42	36	12	6	4	0	0	78	10	50
2019	LC-02	65	15	15	4	0	2	0	81	4	54
2018	LC	53	36	5	4	1	0	1	90	5	135
2018	LC-01	45	41	2	9	0	0	2	88	9	44
2018	LC-02	56	35	9	0	0	0	0	91	0	55
2017	LC	72	22	4	1	0	0	1	95	1	143
2017	LC-01	68	24	6	0	0	0	2	94	0	46
2017	LC-02	73	22	5	0	0	0	0	95	0	63
2017	LC-03	82	18	0	0	0	0	0	100	0	22

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	14	36	34	13	3	49	16	166
2020	LC-01	12	32	37	15	5	43	20	60
2020	LC-02	17	43	29	9	1	61	10	69

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	76	12	4	4	0	1	5	92	4	165
2020	LC-01	66	14	5	5	0	2	8	89	6	59
2020	LC-02	81	10	3	3	0	0	3	94	3	69
2019	LC	77	11	4	1	1	2	4	94	2	136
2019	LC-01	58	20	4	2	2	4	10	91	5	50
2019	LC-02	94	2	2	0	0	2	0	98	0	52
2018	LC	76	13	3	1	1	0	5	94	3	136
2018	LC-01	70	16	5	2	2	0	5	90	5	44
2018	LC-02	79	11	2	2	2	0	5	94	4	56

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	85	3	7	2	1	2	90	4	165
2020	LC-01	78	2	12	5	2	2	81	7	60
2020	LC-02	88	4	3	1	1	1	94	3	68
2019	LC	76	10	7	4	3	0	86	7	139
2019	LC-01	72	10	10	2	6	0	82	8	50
2019	LC-02	80	9	4	5	2	0	89	7	55
2018	LC	75	13	5	4	1	2	89	5	135
2018	LC-01	66	11	11	7	2	2	79	9	44
2018	LC-02	80	15	2	2	0	2	96	2	55
2017	LC	76	13	6	3	2	1	90	5	143
2017	LC-01	72	15	9	4	0	0	87	4	46
2017	LC-02	78	14	2	2	3	2	94	5	63
2017	LC-03	87	4	4	4	0	0	91	4	22

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	63	26	9	2	0	1	89	2	164
2020	LC-01	47	27	17	7	0	2	76	7	59
2020	LC-02	65	31	4	0	0	0	96	0	68
2019	LC	56	22	17	2	3	0	78	5	138
2019	LC-01	39	29	22	4	6	0	67	10	49
2019	LC-02	64	20	13	2	2	0	84	4	55
2018	LC	55	27	13	4	0	0	82	4	136
2018	LC-01	44	23	23	9	0	0	67	9	43
2018	LC-02	60	28	11	2	0	0	88	2	57
2017	LC	49	35	10	5	1	1	85	6	143
2017	LC-01	41	46	11	2	0	0	87	2	46
2017	LC-02	51	32	8	6	2	2	84	8	63
2017	LC-03	55	27	13	4	0	0	82	4	22

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	62	25	8	2	1	1	88	4	166
2020	LC-01	58	25	8	5	0	3	86	5	60
2020	LC-02	64	22	10	1	3	0	86	4	69
2019	LC	62	18	13	4	3	1	80	7	139
2019	LC-01	58	22	12	0	6	2	82	6	50
2019	LC-02	64	16	13	5	2	0	80	7	55
2018	LC	59	19	10	10	2	1	79	12	136
2018	LC-01	47	26	14	7	7	0	72	14	43
2018	LC-02	68	16	9	7	0	0	84	7	57
2017	LC	64	22	8	5	1	0	85	7	143
2017	LC-01	59	30	7	4	0	0	89	4	46
2017	LC-02	68	14	6	9	2	0	83	11	63
2017	LC-03	65	27	9	0	0	0	91	0	22

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	33	40	19	4	2	2	75	6	166
2020	LC-01	33	38	20	3	2	3	74	5	60
2020	LC-02	33	41	17	6	1	1	75	7	69
2019	LC	26	40	22	9	2	1	67	11	139
2019	LC-01	16	44	26	8	2	4	63	10	50
2019	LC-02	31	38	15	13	4	0	69	16	55
2018	LC	19	46	22	9	3	1	66	12	136
2018	LC-01	14	37	33	16	0	0	51	16	43
2018	LC-02	21	49	21	4	4	2	71	7	57
2017	LC	27	37	23	8	2	2	66	11	142
2017	LC-01	29	34	22	9	4	2	64	14	45
2017	LC-02	29	36	21	9	2	3	67	11	63
2017	LC-03	24	45	31	0	0	0	69	0	22

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	58	26	11	2	0	0	3	87	2	165
2020	LC-01	60	22	10	3	0	0	5	86	4	60
2020	LC-02	54	30	14	1	0	0	0	84	1	69
2019	LC	58	27	9	4	1	1	2	87	4	139
2019	LC-01	58	24	6	4	0	2	6	89	4	50
2019	LC-02	62	27	7	2	2	0	0	89	4	55
2018	LC	53	31	13	1	1	0	1	84	3	135
2018	LC-01	53	26	16	5	0	0	0	79	5	43
2018	LC-02	61	27	11	0	0	0	2	89	0	56
2017	LC	56	27	15	1	0	0	1	84	1	141
2017	LC-01	53	27	18	0	0	0	2	82	0	45
2017	LC-02	52	29	18	2	0	0	0	81	2	62
2017	LC-03	64	27	4	4	0	0	0	91	4	22

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	88	8	2	0	0	2	98	0	166
2020	LC-01	85	10	2	0	0	3	98	0	60
2020	LC-02	86	12	1	0	0	1	99	0	69
2019	LC	90	6	1	0	1	2	98	1	139
2019	LC-01	86	10	0	0	2	2	98	2	50
2019	LC-02	89	4	4	0	0	4	96	0	55
2018	LC	87	7	2	0	1	3	97	1	136
2018	LC-01	79	12	5	0	2	2	93	2	43
2018	LC-02	93	4	2	0	0	2	98	0	57
2017	LC	88	8	1	2	0	1	97	2	143
2017	LC-01	85	11	2	0	0	2	98	0	46
2017	LC-02	89	5	0	5	0	2	95	5	63
2017	LC-03	100	0	0	0	0	0	100	0	22

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	47	29	15	8	0	1	77	8	163
2020	LC-01	36	36	20	5	0	3	74	5	59
2020	LC-02	52	27	10	10	0	0	79	10	67
2019	LC	55	25	12	7	1	1	80	8	138
2019	LC-01	46	34	6	12	0	2	82	12	50
2019	LC-02	59	19	17	4	2	0	78	6	54
2018	LC	54	27	13	3	2	1	82	5	136
2018	LC-01	47	26	14	7	5	2	74	12	43
2018	LC-02	70	14	11	2	2	2	86	4	57
2017	LC	59	29	9	1	1	1	89	2	141
2017	LC-01	58	29	9	4	0	0	87	4	45
2017	LC-02	66	26	5	0	2	2	93	2	62
2017	LC-03	56	31	13	0	0	0	87	0	22

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	18	51	26	2	2	70	4	164
2020	LC-01	19	47	29	3	2	66	5	59
2020	LC-02	21	49	26	1	3	69	4	68

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	1	16	42	32	9	17	41	166
2020	LC-01	2	15	45	32	7	17	38	60
2020	LC-02	1	20	43	26	9	22	35	69
2019	LC	2	21	41	27	9	23	36	139
2019	LC-01	2	32	36	18	12	34	30	50
2019	LC-02	2	15	40	33	11	16	44	55
2018	LC	1	17	41	31	10	19	41	135
2018	LC-01	0	9	56	23	12	9	35	43
2018	LC-02	2	20	43	29	7	21	36	56
2017	LC	3	14	48	26	8	17	34	143
2017	LC-01	4	20	48	24	4	24	28	46
2017	LC-02	3	13	48	28	8	16	37	63
2017	LC-03	4	4	60	22	9	9	31	22

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	18	37	34	10	2	12	55	164
2020	LC-01	17	42	32	7	2	8	59	59
2020	LC-02	15	26	43	15	1	16	41	68
2019	LC	16	30	39	13	2	15	46	137
2019	LC-01	10	21	54	13	2	15	31	48
2019	LC-02	16	38	31	11	4	15	55	55
2018	LC	13	37	32	11	6	17	51	134
2018	LC-01	17	33	29	17	5	21	50	42
2018	LC-02	9	33	39	11	9	19	42	57
2017	LC	7	27	49	15	3	18	33	143
2017	LC-01	6	31	44	15	4	19	37	46
2017	LC-02	8	22	52	14	3	17	30	63
2017	LC-03	9	22	49	20	0	20	31	22

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	54	38	7	1	0	0	92	1	165
2020	LC-01	50	42	7	2	0	0	92	2	60
2020	LC-02	51	38	9	1	0	0	90	1	68
2019	LC	52	39	6	2	1	0	91	3	138
2019	LC-01	46	44	6	2	2	0	90	4	50
2019	LC-02	54	35	7	4	0	0	89	4	54
2018	LC	58	34	5	1	1	1	93	2	137
2018	LC-01	36	52	7	5	0	0	89	5	44
2018	LC-02	63	26	7	0	2	2	91	2	57
2017	LC	55	34	7	3	1	0	89	4	143
2017	LC-01	39	46	11	4	0	0	85	4	46
2017	LC-02	57	32	6	2	3	0	89	5	63
2017	LC-03	82	18	0	0	0	0	100	0	22

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	27	42	13	12	5	1	70	17	164
2020	LC-01	30	35	13	12	8	2	66	20	60
2020	LC-02	31	44	13	9	3	0	75	12	68

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	37	33	10	13	7	1	70	20	166
2020	LC-01	38	28	10	10	12	2	68	22	60
2020	LC-02	39	30	13	13	4	0	70	17	69

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	50	30	13	4	2	1	81	6	165
2020	LC-01	53	27	12	3	5	0	80	8	60
2020	LC-02	54	29	10	3	1	1	85	4	68

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	30	41	16	9	2	1	72	12	164
2020	LC-01	28	34	19	16	3	0	62	19	58
2020	LC-02	30	43	19	4	1	1	75	6	69
2019	LC	31	42	9	10	7	0	73	17	139
2019	LC-01	30	34	10	16	10	0	64	26	50
2019	LC-02	27	42	11	11	9	0	69	20	55
2018	LC	30	46	9	10	4	0	76	15	136
2018	LC-01	18	41	16	18	7	0	59	25	44
2018	LC-02	32	53	4	7	5	0	84	12	57
2017	LC	29	47	8	13	4	0	76	17	143
2017	LC-01	24	41	15	20	0	0	65	20	46
2017	LC-02	27	49	5	11	8	0	76	19	63
2017	LC-03	38	58	0	0	4	0	96	4	22

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	36	43	12	8	1	79	9	166
2020	LC-01	28	45	15	12	0	73	12	60
2020	LC-02	36	46	10	6	1	83	7	69

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	40	39	10	10	1	1	79	12	166
2020	LC-01	37	42	10	10	0	2	80	10	60
2020	LC-02	42	36	13	7	1	0	78	9	69

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	38	44	12	5	1	82	6	165
2020	LC-01	35	50	12	3	0	85	3	60
2020	LC-02	41	38	12	7	1	79	9	68

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	52	32	12	2	1	1	85	3	164
2020	LC-01	46	39	8	3	2	2	86	5	59
2020	LC-02	51	29	16	1	1	0	81	3	68

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	81	10	2	3	3	1	95	3	166
2020	LC-01	77	13	3	5	2	0	92	5	60
2020	LC-02	80	10	1	3	4	1	95	3	69

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	62	28	6	1	2	1	91	3	166
2020	LC-01	52	38	5	0	3	2	92	3	60
2020	LC-02	68	19	9	3	1	0	87	4	69

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	57	27	7	6	4	84	10	166
2020	LC-01	52	32	5	3	8	83	12	60
2020	LC-02	58	23	9	9	1	81	10	69

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	66	24	7	1	1	1	91	2	165
2020	LC-01	64	24	10	0	2	0	88	2	59
2020	LC-02	68	25	6	0	1	0	93	1	69

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	14	55	13	11	4	1	1	71	15	159
2020	LC-01	10	58	10	12	5	3	2	72	18	60
2020	LC-02	16	51	22	8	3	0	0	67	11	63
2019	LC	15	58	8	15	3	1	0	74	18	131
2019	LC-01	20	47	10	22	0	0	0	67	22	49
2019	LC-02	12	69	6	6	6	2	0	82	12	51

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LC	99	1	159
2020	LC-01	98	2	60
2020	LC-02	100	0	63

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	26	43	15	13	2	1	69	15	158
2020	LC-01	25	44	17	12	0	2	71	12	59
2020	LC-02	29	38	14	14	5	0	67	19	63

Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LC	8	92	166
2020	LC-01	10	90	60
2020	LC-02	10	90	69

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LC	7	93	166
2020	LC-01	10	90	60
2020	LC-02	7	93	69
2019	LC	9	91	139
2019	LC-01	6	94	50
2019	LC-02	9	91	55
2017	LC	6	94	141
2017	LC-02	10	90	62
2017	LC-03	0	100	22
2014	LC	9	91	186
2014	LC-01	8	92	61
2014	LC-02	11	89	87

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LC	67	33	12

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LC	75	25	12
2019	LC	100	0	12
2014	LC	88	12	16

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	LC	42	25	8	17	0	8	0	73	18	12
2014	LC	72	28	0	0	0	0	0	100	0	14

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	52	33	5	5	2	1	2	87	7	164
2020	LC-01	45	42	2	5	3	2	2	90	9	60
2020	LC-02	54	26	10	6	1	1	0	82	7	68

Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	43	30	27	41	59	165
2020	LC-01	43	38	18	47	53	60
2020	LC-02	43	26	31	38	62	68

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	LC	24	76	71
2020	LC-01	27	73	26
2020	LC-02	17	83	29

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	1	18	13	27	41	20	68	71
2020	LC-01	4	15	23	27	31	19	58	26
2020	LC-02	0	24	3	17	55	24	72	29

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	1	7	11	24	52	4	9	79	71
2020	LC-01	4	8	19	15	54	0	12	69	26
2020	LC-02	0	7	3	28	59	3	7	89	29

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	LC	55	17	10	5	4	1	7	80	10	166
2020	LC-01	42	17	13	8	3	2	15	70	14	60
2020	LC-02	59	17	9	3	7	0	4	80	11	69
2019	LC	46	17	19	4	4	1	9	70	9	137
2019	LC-01	46	12	20	4	8	0	10	64	13	50
2019	LC-02	41	20	22	2	2	2	11	70	4	54
2018	LC	49	15	14	5	4	1	12	73	11	136
2018	LC-01	52	9	18	0	2	0	18	75	3	44
2018	LC-02	51	18	9	11	4	2	7	75	15	57

Report a problem on this page

Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Department of Justice by Question 106. Please indicate your occupational group and level. Occupational group and level - LC

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence