2020 Public Service Employee Survey Results for Department of Justice by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 46 6 9 1 0 0 84 11 272
2020 CR-05 39 45 5 9 2 0 0 84 11 226

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 82 16 1 1 0 0 0 98 1 271
2020 CR-05 83 14 1 1 0 0 0 97 1 225
2017 CR 72 21 3 3 1 0 1 94 4 382
2017 CR-03 50 50 0 0 0 0 0 100 0 16
2017 CR-04 70 21 4 4 0 0 1 92 4 77
2017 CR-05 74 19 2 2 2 0 1 94 4 285
2014 CR 69 25 2 2 1 0 1 95 3 406
2014 CR-03 67 33 0 0 0 0 0 100 0 15
2014 CR-04 71 20 3 3 1 0 1 92 5 87
2014 CR-05 69 25 2 1 1 0 1 96 2 299

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 43 8 9 3 0 0 80 12 272
2020 CR-05 38 43 7 9 3 0 0 81 12 226
2019 CR 35 40 9 10 5 0 0 75 16 287
2019 CR-05 31 41 10 12 5 0 0 72 18 219
2017 CR 43 35 7 10 5 0 0 79 14 381
2017 CR-03 25 49 6 13 0 6 0 80 14 16
2017 CR-04 46 36 10 6 1 0 0 82 8 77
2017 CR-05 43 34 6 10 6 0 0 78 16 284
2014 CR 36 38 10 9 6 0 0 75 15 407
2014 CR-03 56 44 0 0 0 0 0 100 0 16
2014 CR-04 40 35 10 9 3 1 1 77 13 87
2014 CR-05 34 39 10 10 7 0 0 73 17 299

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 37 10 7 2 0 0 81 9 272
2020 CR-05 43 38 10 7 2 0 0 81 9 226
2019 CR 26 42 14 12 6 0 1 69 17 285
2019 CR-05 25 42 15 12 6 0 1 67 17 217
2018 CR 26 48 8 12 6 0 0 74 18 289
2018 CR-03 17 75 0 8 0 0 0 92 8 12
2018 CR-04 33 43 8 14 2 0 0 76 16 51
2018 CR-05 25 47 9 12 7 0 0 72 19 221
2017 CR 29 41 10 12 7 0 0 71 20 382
2017 CR-03 19 37 13 19 13 0 0 56 32 16
2017 CR-04 35 39 9 10 6 0 0 74 17 77
2017 CR-05 28 42 10 13 6 0 1 71 19 285
2014 CR 27 39 14 14 6 0 1 66 20 407
2014 CR-03 44 38 13 6 0 0 0 81 6 16
2014 CR-04 25 34 15 18 7 0 1 60 25 87
2014 CR-05 26 41 13 14 5 0 1 68 19 299

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 39 7 3 2 0 0 88 5 267
2020 CR-05 49 38 7 3 2 0 0 87 5 222
2019 CR 35 39 12 9 4 0 0 75 13 285
2019 CR-05 33 40 14 8 4 0 0 74 12 219
2017 CR 44 37 8 8 2 0 1 82 10 381
2017 CR-03 50 31 13 6 0 0 0 81 6 16
2017 CR-04 51 37 1 7 2 0 1 90 9 76
2017 CR-05 41 38 9 8 2 0 1 80 10 285
2014 CR 38 38 13 9 2 0 0 76 11 407
2014 CR-03 38 50 0 13 0 0 0 88 13 16
2014 CR-04 42 27 12 13 5 0 1 70 17 87
2014 CR-05 37 40 14 7 2 0 0 77 9 299

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 36 9 7 3 0 0 82 9 270
2020 CR-05 47 37 7 8 2 0 0 84 9 225
2019 CR 34 34 15 7 8 1 0 70 15 285
2019 CR-05 33 34 18 7 7 0 0 67 14 218
2018 CR 47 33 9 6 6 0 0 80 11 289
2018 CR-03 50 33 8 8 0 0 0 83 8 12
2018 CR-04 59 24 6 4 6 2 0 84 10 51
2018 CR-05 43 35 10 6 5 0 0 79 12 221
2017 CR 46 30 9 7 6 0 1 77 13 381
2017 CR-03 39 27 14 7 7 0 7 71 14 15
2017 CR-04 57 25 5 4 9 0 0 82 13 77
2017 CR-05 43 33 11 7 6 0 1 76 13 285
2014 CR 35 36 14 9 5 0 1 72 14 408
2014 CR-03 44 31 19 6 0 0 0 75 6 16
2014 CR-04 42 26 16 5 8 0 2 70 13 87
2014 CR-05 32 39 12 10 4 1 1 73 14 300

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 37 11 8 4 0 0 76 13 271
2020 CR-05 40 38 11 8 4 0 0 78 12 225
2019 CR 29 39 20 6 6 0 0 68 12 286
2019 CR-05 28 39 21 6 6 0 0 68 12 218
2018 CR 32 39 15 8 5 0 0 71 14 283
2018 CR-03 33 42 8 17 0 0 0 75 17 12
2018 CR-04 39 37 8 12 4 0 0 76 16 51
2018 CR-05 31 39 17 7 6 0 0 70 13 215
2017 CR 32 42 12 8 4 0 1 75 12 379
2017 CR-03 50 19 6 6 13 0 6 73 20 16
2017 CR-04 27 47 10 9 7 0 0 74 16 77
2017 CR-05 33 42 13 8 3 0 1 75 11 282
2014 CR 26 46 13 11 5 0 0 72 15 407
2014 CR-03 47 27 20 0 7 0 0 73 7 15
2014 CR-04 30 42 15 7 7 0 0 71 14 87
2014 CR-05 23 48 12 12 4 0 0 71 16 300

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 32 12 9 6 0 0 73 15 269
2020 CR-05 42 32 13 9 5 0 0 74 14 223
2019 CR 21 39 16 12 11 0 0 61 23 285
2019 CR-05 21 40 18 10 10 0 0 62 20 217
2018 CR 28 34 13 14 11 0 0 62 25 289
2018 CR-03 33 33 25 0 8 0 0 67 8 12
2018 CR-04 31 37 6 18 8 0 0 69 25 51
2018 CR-05 27 33 14 14 12 0 0 60 26 221
2017 CR 29 36 12 12 10 0 0 66 22 381
2017 CR-03 37 31 6 0 25 0 0 68 25 16
2017 CR-04 31 35 9 14 10 0 0 66 25 77
2017 CR-05 28 37 14 12 9 0 0 65 21 284
2014 CR 23 35 17 14 10 0 0 59 24 407
2014 CR-03 33 27 20 13 7 0 0 60 20 15
2014 CR-04 24 28 17 18 13 0 0 52 31 87
2014 CR-05 23 38 17 13 10 0 0 60 22 300

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 44 12 1 2 0 0 85 3 270
2020 CR-05 44 42 11 1 2 0 0 86 3 225
2019 CR 33 43 16 6 2 0 1 76 8 285
2019 CR-05 33 45 15 5 1 0 1 79 6 217
2018 CR 38 43 9 8 2 1 0 81 10 289
2018 CR-03 58 25 8 0 0 8 0 91 0 12
2018 CR-04 37 45 10 2 4 2 0 84 6 51
2018 CR-05 38 42 9 10 2 0 0 80 12 221
2017 CR 36 42 10 7 4 0 0 79 11 381
2017 CR-03 44 37 0 6 13 0 0 81 19 16
2017 CR-04 39 33 18 7 3 1 0 72 9 77
2017 CR-05 35 45 9 6 4 0 1 81 10 284

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 39 8 2 1 0 0 89 3 271
2020 CR-05 54 37 8 1 0 0 0 91 2 225
2019 CR 36 45 13 2 3 1 0 81 5 284
2019 CR-05 34 47 14 1 3 0 0 82 4 216
2018 CR 39 44 9 6 1 0 0 84 7 287
2018 CR-03 33 50 8 0 0 8 0 91 0 12
2018 CR-04 45 43 6 4 2 0 0 88 6 51
2018 CR-05 39 43 10 6 1 0 0 82 8 219
2017 CR 42 39 10 5 4 1 0 81 9 381
2017 CR-03 41 39 0 7 14 0 0 80 20 15
2017 CR-04 40 36 12 4 7 1 0 78 11 77
2017 CR-05 41 40 11 5 2 1 0 82 7 285
2014 CR 34 41 15 7 2 1 0 76 9 406
2014 CR-03 31 38 19 13 0 0 0 69 13 16
2014 CR-04 43 30 14 6 5 2 0 75 11 86
2014 CR-05 32 44 15 7 2 1 0 77 8 299

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 34 12 10 4 0 0 73 14 270
2020 CR-05 41 33 11 10 4 0 0 75 14 225
2019 CR 23 39 15 13 9 0 1 62 22 286
2019 CR-05 23 41 15 11 9 0 1 65 20 218
2018 CR 28 36 14 10 11 0 0 65 21 286
2018 CR-03 36 36 9 9 9 0 0 73 18 11
2018 CR-04 31 39 14 4 10 2 0 72 14 51
2018 CR-05 27 36 15 11 11 0 0 63 22 219
2017 CR 31 35 12 11 11 0 0 66 22 380
2017 CR-03 40 33 7 0 14 7 0 78 14 15
2017 CR-04 30 36 12 12 10 0 0 66 22 77
2017 CR-05 30 35 12 11 12 0 0 65 23 284

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 58 26 12 3 1 0 0 83 5 270
2020 CR-05 60 26 9 3 2 0 0 86 5 225
2019 CR 48 32 13 5 2 0 0 80 7 286
2019 CR-05 48 33 12 5 2 0 0 82 6 218
2018 CR 54 29 10 5 2 0 0 84 7 282
2018 CR-03 75 25 0 0 0 0 0 100 0 12
2018 CR-04 52 30 12 4 2 0 0 82 6 50
2018 CR-05 54 30 9 5 2 0 0 84 7 215
2017 CR 54 32 10 2 2 0 0 86 4 382
2017 CR-03 50 31 6 0 13 0 0 81 13 16
2017 CR-04 51 30 14 3 3 0 0 81 5 77
2017 CR-05 55 32 9 2 1 0 0 88 4 285
2014 CR 62 28 8 1 1 0 1 90 2 408
2014 CR-03 63 25 13 0 0 0 0 88 0 16
2014 CR-04 61 20 13 2 1 0 2 84 4 87
2014 CR-05 62 30 6 1 1 0 0 92 2 300

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 35 16 10 7 0 1 67 17 269
2020 CR-05 33 34 15 11 6 0 0 68 17 224
2019 CR 19 31 25 16 9 1 0 50 26 285
2019 CR-05 18 29 27 16 9 1 0 48 25 218
2018 CR 22 33 20 16 8 0 0 56 24 285
2018 CR-03 45 45 0 0 9 0 0 91 9 11
2018 CR-04 25 39 20 14 2 0 0 65 16 51
2018 CR-05 21 32 21 17 10 0 0 53 26 218
2017 CR 20 42 13 12 12 1 1 63 23 382
2017 CR-03 25 50 6 0 19 0 0 75 19 16
2017 CR-04 28 40 12 10 8 0 1 70 18 77
2017 CR-05 18 42 14 13 12 1 1 61 25 285
2014 CR 16 40 15 16 12 0 1 57 28 407
2014 CR-03 40 20 13 20 7 0 0 60 27 15
2014 CR-04 16 41 15 13 13 1 1 59 26 87
2014 CR-05 15 40 16 16 12 0 1 56 28 300

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 36 12 8 4 0 0 75 13 269
2020 CR-05 41 37 12 7 4 0 0 78 10 223
2019 CR 23 35 24 11 6 0 1 59 17 285
2019 CR-05 23 36 23 12 5 0 1 60 17 217
2018 CR 33 35 17 8 7 0 0 68 15 284
2018 CR-03 50 25 17 8 0 0 0 75 8 12
2018 CR-04 36 34 18 6 6 0 0 70 12 50
2018 CR-05 32 35 17 9 7 0 0 68 16 217
2017 CR 30 39 16 7 7 0 1 69 14 380
2017 CR-03 36 43 7 7 7 0 0 78 14 14
2017 CR-04 36 27 18 5 10 0 3 65 16 77
2017 CR-05 28 42 16 8 6 0 0 70 14 285
2014 CR 26 39 15 11 8 0 0 65 20 406
2014 CR-03 33 27 7 20 13 0 0 60 33 15
2014 CR-04 31 31 16 12 10 0 0 62 22 87
2014 CR-05 24 43 15 11 7 0 0 67 18 299

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 40 11 5 1 1 0 82 6 271
2020 CR-05 41 42 10 5 1 0 0 84 6 225
2019 CR 28 40 17 8 5 0 1 69 14 275
2019 CR-05 27 43 18 6 5 0 1 70 11 209
2018 CR 32 35 16 12 5 0 0 68 16 285
2018 CR-03 42 33 8 17 0 0 0 75 17 12
2018 CR-04 39 31 16 8 4 0 2 72 12 51
2018 CR-05 30 36 16 12 5 0 0 67 18 217
2017 CR 34 37 14 9 5 0 0 71 15 382
2017 CR-03 44 37 0 6 13 0 0 81 19 16
2017 CR-04 40 26 19 9 5 0 0 66 14 77
2017 CR-05 31 40 14 10 5 0 0 71 15 285
2014 CR 28 38 18 9 6 1 0 67 15 408
2014 CR-03 44 25 19 0 13 0 0 69 13 16
2014 CR-04 31 29 19 10 11 0 0 60 22 87
2014 CR-05 26 42 17 9 4 1 1 69 13 300

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 33 8 7 2 0 0 84 8 272
2020 CR-05 52 33 7 8 1 0 0 85 9 226
2019 CR 38 41 12 6 3 0 0 79 9 286
2019 CR-05 39 41 11 5 4 0 0 80 9 219
2018 CR 40 38 12 6 4 0 0 78 10 287
2018 CR-03 67 8 25 0 0 0 0 75 0 12
2018 CR-04 41 43 8 4 4 0 0 84 8 51
2018 CR-05 38 38 12 7 4 0 0 77 11 219
2017 CR 39 37 13 7 4 0 0 77 11 382
2017 CR-03 44 37 6 6 6 0 0 81 13 16
2017 CR-04 36 43 5 8 8 0 0 79 16 77
2017 CR-05 39 36 15 7 2 0 0 76 9 285
2014 CR 37 42 13 5 4 0 0 79 8 408
2014 CR-03 38 56 6 0 0 0 0 94 0 16
2014 CR-04 45 26 21 3 5 0 0 71 8 87
2014 CR-05 34 46 11 5 4 0 0 80 9 300

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 38 14 4 1 0 0 80 6 270
2020 CR-05 40 38 15 5 2 0 0 78 7 225
2019 CR 43 37 13 3 3 0 1 80 6 282
2019 CR-05 38 38 16 4 4 0 0 76 7 216
2018 CR 45 35 15 3 2 0 0 80 5 289
2018 CR-03 67 25 0 8 0 0 0 92 8 12
2018 CR-04 61 24 14 0 0 0 2 86 0 51
2018 CR-05 40 38 16 4 2 0 0 78 6 221
2017 CR 47 34 12 4 2 0 1 81 7 382
2017 CR-03 62 19 13 0 6 0 0 81 6 16
2017 CR-04 62 29 4 1 3 0 1 92 4 77
2017 CR-05 41 37 14 6 2 0 1 78 8 285
2014 CR 47 32 13 5 2 0 0 80 7 406
2014 CR-03 67 27 7 0 0 0 0 93 0 15
2014 CR-04 52 27 13 3 2 0 2 81 6 87
2014 CR-05 45 33 13 6 3 0 0 78 8 299

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 3 18 41 20 17 1 1 37 21 271
2020 CR-05 4 19 39 18 19 1 1 37 23 225
2019 CR 6 16 43 18 12 2 3 32 23 288
2019 CR-05 7 16 48 15 10 1 3 26 24 220
2018 CR 5 21 35 23 11 1 3 36 28 287
2018 CR-03 0 8 42 33 17 0 0 50 8 12
2018 CR-04 0 20 27 27 16 0 10 48 22 51
2018 CR-05 7 21 37 22 10 1 2 33 29 219
2017 CR 7 21 34 21 10 1 5 33 30 376
2017 CR-03 14 0 36 14 0 0 35 22 22 14
2017 CR-04 8 20 33 24 8 1 7 34 30 76
2017 CR-05 7 22 35 21 10 1 3 33 31 282
2014 CR 4 25 37 19 9 1 4 29 32 406
2014 CR-03 0 25 44 13 13 0 6 27 27 16
2014 CR-04 3 29 29 21 6 3 9 31 37 87
2014 CR-05 5 24 39 19 9 1 3 29 30 298

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 3 7 23 33 30 3 2 66 10 271
2020 CR-05 3 7 23 32 32 2 1 66 11 225
2019 CR 8 14 27 28 16 4 4 48 23 285
2019 CR-05 7 15 31 27 15 3 3 44 23 218
2018 CR 6 16 24 27 21 3 2 51 24 285
2018 CR-03 0 0 17 67 8 8 0 82 0 12
2018 CR-04 2 22 26 24 16 4 6 44 27 50
2018 CR-05 8 15 24 25 24 2 1 51 24 218
2017 CR 9 13 21 24 21 5 8 51 25 376
2017 CR-03 7 14 7 36 7 0 28 60 30 14
2017 CR-04 9 13 17 24 23 7 7 54 26 75
2017 CR-05 9 13 23 24 21 4 7 50 24 283
2014 CR 7 16 30 21 15 5 5 41 26 405
2014 CR-03 0 7 33 33 7 13 7 50 8 15
2014 CR-04 9 21 31 12 13 7 8 29 35 87
2014 CR-05 7 16 29 23 16 4 5 43 24 298

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 4 16 33 22 18 3 6 43 21 268
2020 CR-05 4 17 33 20 18 2 5 42 23 223
2019 CR 16 17 27 20 12 4 5 34 36 284
2019 CR-05 16 18 27 20 11 3 4 34 37 216
2018 CR 11 19 30 19 15 3 2 36 31 286
2018 CR-03 0 8 17 25 42 8 0 73 9 12
2018 CR-04 6 14 29 22 22 4 4 47 21 51
2018 CR-05 13 19 32 18 13 3 2 33 34 218
2017 CR 14 18 27 19 11 4 8 34 36 377
2017 CR-03 7 22 14 14 22 0 21 45 37 14
2017 CR-04 12 9 28 15 18 8 11 40 26 76
2017 CR-05 15 20 27 21 8 3 6 32 38 283
2014 CR 16 29 26 13 7 3 6 22 50 406
2014 CR-03 0 33 13 33 7 7 7 46 38 15
2014 CR-04 12 24 23 12 12 6 12 28 44 87
2014 CR-05 18 31 27 13 6 2 4 20 52 299

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 1 10 30 35 21 1 1 57 12 268
2020 CR-05 2 12 31 33 21 0 0 55 14 223
2019 CR 4 14 32 31 17 1 2 49 18 284
2019 CR-05 3 16 35 31 13 1 2 45 19 217
2018 CR 6 10 33 30 18 1 2 49 16 287
2018 CR-03 0 0 33 42 25 0 0 67 0 12
2018 CR-04 2 2 20 29 35 4 8 73 4 51
2018 CR-05 7 12 37 29 14 0 0 44 19 219
2017 CR 6 13 28 28 18 2 6 49 21 377
2017 CR-03 0 14 28 14 28 0 14 50 17 14
2017 CR-04 3 8 20 31 25 4 9 65 12 75
2017 CR-05 7 14 30 28 15 1 4 45 23 284
2014 CR 4 16 33 28 13 2 5 43 21 399
2014 CR-03 0 7 20 33 20 7 13 67 8 15
2014 CR-04 7 12 23 24 17 7 9 49 23 87
2014 CR-05 4 17 37 29 11 0 2 41 21 292

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 7 14 25 30 20 1 2 52 22 271
2020 CR-05 8 14 25 28 21 1 2 50 23 225
2019 CR 11 16 27 22 17 2 4 42 29 287
2019 CR-05 12 16 27 26 14 1 4 41 30 219
2018 CR 11 23 25 17 18 2 2 37 37 287
2018 CR-03 0 25 25 17 17 8 8 40 30 12
2018 CR-04 4 16 24 22 20 8 8 49 23 51
2018 CR-05 14 25 26 16 17 1 1 34 40 219
2017 CR 13 20 23 20 16 2 6 39 36 377
2017 CR-03 14 7 28 14 21 0 14 41 25 14
2017 CR-04 8 14 17 21 26 1 13 55 26 77
2017 CR-05 14 23 25 20 13 2 4 35 39 282
2014 CR 18 25 30 13 8 2 4 22 45 405
2014 CR-03 7 13 33 20 13 7 7 38 23 15
2014 CR-04 18 25 20 11 13 5 8 28 50 87
2014 CR-05 18 25 33 13 7 1 3 21 45 298

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 6 14 19 28 25 7 2 58 21 270
2020 CR-05 6 14 19 28 25 7 1 57 22 224
2019 CR 12 17 29 17 15 5 5 36 32 288
2019 CR-05 11 18 30 17 14 5 5 34 33 220
2018 CR 12 19 26 22 14 6 2 39 34 286
2018 CR-03 0 17 25 33 8 8 8 50 20 12
2018 CR-04 4 22 27 27 8 8 4 40 29 51
2018 CR-05 15 18 25 19 16 5 1 38 35 218
2017 CR 11 19 24 21 13 3 8 39 33 377
2017 CR-03 0 36 29 7 21 0 7 30 38 14
2017 CR-04 12 15 21 18 16 4 15 42 32 76
2017 CR-05 11 19 25 23 12 4 7 38 34 283
2014 CR 9 18 26 23 12 5 7 40 31 405
2014 CR-03 0 13 27 20 20 13 7 50 17 15
2014 CR-04 11 17 22 22 10 8 9 39 35 87
2014 CR-05 9 19 26 24 12 4 6 40 31 298

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 3 15 37 16 22 4 2 41 19 267
2020 CR-05 4 15 37 15 22 5 2 39 21 222
2019 CR 13 14 31 22 13 3 3 37 29 287
2019 CR-05 14 14 34 21 10 4 4 33 30 219
2018 CR 11 19 34 19 10 6 1 32 32 287
2018 CR-03 0 8 42 17 33 0 0 50 8 12
2018 CR-04 12 10 32 24 10 6 6 39 25 50
2018 CR-05 11 21 34 18 9 6 0 29 34 220
2017 CR 12 20 29 16 13 4 7 32 36 377
2017 CR-03 14 14 26 26 7 7 7 38 31 15
2017 CR-04 8 18 28 15 18 3 11 38 30 76
2017 CR-05 13 21 29 16 11 4 5 30 38 282
2014 CR 14 24 32 14 6 5 5 23 42 405
2014 CR-03 0 27 13 20 20 13 7 50 33 15
2014 CR-04 15 15 31 12 13 6 9 29 35 87
2014 CR-05 15 26 33 14 4 5 4 20 44 298

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 5 17 45 20 12 0 0 33 22 269
2020 CR-05 6 17 47 18 12 0 0 30 23 223
2019 CR 9 20 36 20 11 2 2 32 31 285
2019 CR-05 10 21 40 18 9 1 2 27 31 218
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 27 29 19 9 6 9 2 62 17 269
2020 CR-05 27 28 20 8 5 11 1 62 15 224
2019 CR 16 31 21 10 13 5 3 52 25 287
2019 CR-05 16 33 20 11 12 5 3 54 25 219
2018 CR 16 32 20 11 13 6 2 52 27 285
2018 CR-03 8 58 8 8 0 17 0 80 10 12
2018 CR-04 25 41 14 4 10 6 0 71 15 51
2018 CR-05 14 28 22 13 14 6 2 46 30 217
2017 CR 21 25 19 15 13 4 2 49 30 380
2017 CR-03 13 38 12 25 6 0 6 54 33 16
2017 CR-04 30 25 17 8 16 3 3 57 25 77
2017 CR-05 19 24 20 17 13 5 2 47 32 283
2014 CR 22 28 19 12 12 4 4 54 26 408
2014 CR-03 44 25 13 0 13 6 0 73 13 16
2014 CR-04 24 30 20 7 15 2 2 56 23 87
2014 CR-05 20 28 19 14 11 4 4 52 28 300

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 30 8 10 6 1 0 76 16 270
2020 CR-05 44 30 9 9 6 1 0 76 15 225
2019 CR 32 28 18 11 9 1 1 62 20 286
2019 CR-05 33 27 18 11 9 1 0 61 20 219
2018 CR 31 34 9 13 12 1 0 65 25 285
2018 CR-03 58 33 0 0 8 0 0 92 8 12
2018 CR-04 37 31 10 12 8 2 0 70 20 51
2018 CR-05 28 35 10 13 12 0 0 64 26 217
2017 CR 35 29 10 14 10 1 0 65 24 382
2017 CR-03 44 31 0 19 6 0 0 75 25 16
2017 CR-04 45 27 9 10 7 1 0 74 17 77
2017 CR-05 31 30 12 15 11 1 0 62 26 285
2014 CR 31 31 14 15 9 0 0 62 24 407
2014 CR-03 40 33 7 13 7 0 0 73 20 15
2014 CR-04 36 29 9 16 8 0 2 66 25 87
2014 CR-05 29 31 16 15 9 0 0 60 24 300

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 38 8 3 2 0 0 86 5 271
2020 CR-05 50 36 8 3 2 0 0 87 5 226
2019 CR 38 34 13 9 6 0 1 72 15 287
2019 CR-05 38 35 14 8 4 0 0 74 12 219
2018 CR 34 40 12 10 4 0 0 74 14 285
2018 CR-03 58 33 8 0 0 0 0 92 0 12
2018 CR-04 33 41 12 6 8 0 0 75 14 51
2018 CR-05 33 39 12 12 4 0 0 72 15 217
2017 CR 36 38 10 10 5 1 0 75 15 381
2017 CR-03 43 31 6 13 0 6 0 80 14 16
2017 CR-04 42 36 10 7 4 1 0 79 11 77
2017 CR-05 34 39 10 11 5 0 0 74 16 284
2014 CR 34 39 13 9 4 0 0 73 14 408
2014 CR-03 38 44 13 6 0 0 0 81 6 16
2014 CR-04 41 28 18 7 5 1 0 70 12 87
2014 CR-05 31 42 12 11 4 0 0 73 15 300

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 41 11 3 3 2 0 83 6 266
2020 CR-05 40 42 10 3 2 2 0 84 5 221
2019 CR 28 41 19 7 3 1 1 70 10 287
2019 CR-05 27 43 19 7 2 1 1 72 9 219
2018 CR 31 44 15 5 4 0 0 75 9 285
2018 CR-03 50 42 8 0 0 0 0 92 0 12
2018 CR-04 33 41 14 8 4 0 0 75 12 51
2018 CR-05 29 45 16 5 4 0 0 75 9 217

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 19 17 4 6 8 4 69 12 271
2020 CR-05 42 18 17 4 5 9 5 70 11 226
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 27 14 8 4 3 10 69 14 270
2020 CR-05 34 28 14 8 4 3 9 71 13 225
2019 CR 24 28 21 9 7 2 9 58 18 287
2019 CR-05 24 30 21 7 7 2 9 61 16 219

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 30 13 6 4 0 1 77 10 271
2020 CR-05 49 29 14 5 3 0 0 78 8 225
2019 CR 33 30 16 7 10 1 3 65 18 288
2019 CR-05 32 34 15 6 10 1 3 69 16 220
2018 CR 40 31 16 9 4 0 0 71 13 287
2018 CR-03 58 25 17 0 0 0 0 83 0 12
2018 CR-04 42 38 10 8 2 0 0 80 10 50
2018 CR-05 39 30 16 9 5 0 0 69 14 220
2017 CR 39 36 12 7 6 1 1 75 13 380
2017 CR-03 46 20 7 20 7 0 0 66 27 15
2017 CR-04 43 30 12 7 5 3 1 76 12 77
2017 CR-05 37 38 12 7 6 0 1 76 12 284
2014 CR 38 36 12 7 5 0 1 75 13 408
2014 CR-03 50 25 13 6 6 0 0 75 13 16
2014 CR-04 37 35 14 9 3 1 1 73 13 87
2014 CR-05 38 37 12 7 6 0 1 76 12 300

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 22 12 4 7 1 2 77 11 269
2020 CR-05 55 22 11 4 6 1 0 79 10 223

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 52 24 11 5 6 0 2 78 11 270
2020 CR-05 54 23 12 4 5 0 1 79 9 225
2019 CR 35 35 12 7 8 1 2 72 16 286
2019 CR-05 35 37 12 7 7 1 2 73 15 219
2018 CR 41 29 14 7 7 1 0 71 15 287
2018 CR-03 58 33 0 0 0 8 0 100 0 12
2018 CR-04 50 32 10 2 4 2 0 84 6 50
2018 CR-05 38 29 15 9 9 0 0 67 18 220
2017 CR 43 29 11 9 6 1 1 74 15 381
2017 CR-03 53 20 7 14 7 0 0 73 20 15
2017 CR-04 48 25 10 9 4 3 1 76 14 77
2017 CR-05 41 31 12 8 6 1 1 73 15 285
2014 CR 38 32 16 9 4 0 1 70 13 407
2014 CR-03 40 33 20 7 0 0 0 73 7 15
2014 CR-04 42 31 14 7 5 0 1 74 12 87
2014 CR-05 36 31 17 9 5 0 1 69 14 300

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 39 61 272
2020 CR-05 39 61 226

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 24 11 2 3 7 9 82 5 271
2020 CR-05 46 23 10 1 2 7 10 83 4 225

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 58 23 8 5 5 0 0 81 10 271
2020 CR-05 60 22 9 5 4 0 0 83 8 225
2019 CR 49 25 12 6 7 0 1 75 13 285
2019 CR-05 50 26 11 5 7 0 0 77 11 219
2018 CR 48 25 14 7 6 0 0 73 13 285
2018 CR-03 58 42 0 0 0 0 0 100 0 12
2018 CR-04 52 24 14 6 4 0 0 76 10 50
2018 CR-05 47 23 15 8 6 0 0 71 14 218
2017 CR 54 21 11 7 7 0 0 75 14 379
2017 CR-03 53 27 14 7 0 0 0 80 7 15
2017 CR-04 60 14 11 7 8 0 0 75 15 76
2017 CR-05 52 22 11 7 7 0 1 74 14 284
2014 CR 43 32 12 8 4 0 0 76 13 407
2014 CR-03 50 19 25 6 0 0 0 69 6 16
2014 CR-04 46 29 13 3 9 0 0 74 13 87
2014 CR-05 42 33 11 9 3 1 0 76 13 299
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 33 7 3 3 6 1 86 6 272
2020 CR-05 48 34 6 3 3 5 1 87 6 226
2019 CR 34 33 14 5 7 6 1 72 13 285
2019 CR-05 34 34 15 5 5 6 1 74 10 219
2018 CR 37 29 17 6 5 6 1 71 11 289
2018 CR-03 33 25 8 0 8 25 0 78 11 12
2018 CR-04 41 31 20 0 2 6 0 77 2 51
2018 CR-05 37 29 17 7 5 4 1 69 13 221
2017 CR 41 25 14 7 6 8 0 72 13 380
2017 CR-03 26 40 7 0 14 14 0 77 16 15
2017 CR-04 47 25 13 5 3 8 0 77 8 77
2017 CR-05 39 25 14 7 6 7 0 70 15 284
2014 CR 30 33 19 8 3 7 0 68 11 407
2014 CR-03 27 33 27 0 0 7 7 69 0 15
2014 CR-04 27 28 15 10 3 15 1 66 16 87
2014 CR-05 30 35 19 7 3 5 0 69 11 300

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 35 10 2 5 2 1 82 7 269
2020 CR-05 46 35 10 1 5 2 0 83 7 223
2019 CR 33 29 18 7 10 3 0 64 17 285
2019 CR-05 31 32 18 7 9 2 0 65 17 218
2018 CR 34 30 16 9 8 2 0 66 18 287
2018 CR-03 27 55 9 0 9 0 0 82 9 11
2018 CR-04 33 37 20 8 2 0 0 71 10 51
2018 CR-05 35 28 15 9 10 3 0 65 19 220
2017 CR 37 24 14 13 8 3 0 63 22 382
2017 CR-03 43 31 6 0 13 6 0 80 14 16
2017 CR-04 41 20 23 5 5 5 0 64 11 77
2017 CR-05 35 25 12 16 9 2 0 62 26 285
2014 CR 25 36 19 10 6 4 0 64 17 408
2014 CR-03 38 31 0 13 6 6 6 79 21 16
2014 CR-04 25 30 19 5 11 8 1 61 18 87
2014 CR-05 24 37 20 12 5 2 0 63 17 300

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 31 16 4 3 6 1 75 8 270
2020 CR-05 40 31 16 4 4 5 0 75 8 224
2019 CR 25 28 19 9 11 8 1 58 22 285
2019 CR-05 24 30 21 9 9 6 1 58 19 218
2018 CR 25 31 18 10 8 7 0 61 20 288
2018 CR-03 25 42 17 0 8 8 0 73 9 12
2018 CR-04 24 39 18 10 4 6 0 67 15 51
2018 CR-05 25 29 19 10 10 7 0 59 21 220
2017 CR 28 24 19 13 9 7 0 56 24 381
2017 CR-03 43 19 19 0 13 6 0 66 14 16
2017 CR-04 35 22 20 9 7 8 0 62 17 77
2017 CR-05 25 24 19 15 10 7 0 53 27 284
2014 CR 19 32 20 14 7 7 1 55 23 407
2014 CR-03 38 25 6 6 13 6 6 71 21 16
2014 CR-04 21 27 11 18 9 12 2 55 31 86
2014 CR-05 17 34 23 14 6 6 0 54 21 300

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 36 10 8 4 1 0 77 13 270
2020 CR-05 40 37 8 8 5 1 0 78 14 225
2019 CR 23 31 15 13 12 5 0 58 26 286
2019 CR-05 21 34 16 13 11 4 0 58 24 219
2018 CR 24 32 18 11 11 4 0 58 23 288
2018 CR-03 33 33 25 0 8 0 0 67 8 12
2018 CR-04 29 41 18 10 2 0 0 71 12 51
2018 CR-05 22 30 17 12 13 5 0 55 26 220
2017 CR 27 25 16 15 12 4 0 55 28 378
2017 CR-03 33 34 14 7 14 0 0 66 20 15
2017 CR-04 35 21 23 9 8 4 0 58 18 77
2017 CR-05 25 26 15 17 13 4 0 53 31 282
2014 CR 18 33 20 15 10 4 1 54 26 407
2014 CR-03 33 7 33 7 13 0 7 43 21 15
2014 CR-04 26 24 13 16 10 10 1 56 29 87
2014 CR-05 14 37 21 15 9 3 0 53 26 300

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 16 9 4 4 16 7 78 10 271
2020 CR-05 44 16 9 4 4 17 6 78 10 226
2019 CR 36 18 13 6 7 17 2 67 16 286
2019 CR-05 39 18 12 5 6 17 2 71 15 219
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 42 16 4 0 1 0 80 4 272
2020 CR-05 37 43 15 3 0 0 0 81 4 226
2019 CR 32 36 18 5 6 3 0 71 11 285
2019 CR-05 30 39 19 4 6 3 0 71 10 218
2018 CR 29 37 21 7 5 1 0 66 13 288
2018 CR-03 42 42 8 8 0 0 0 83 8 12
2018 CR-04 31 49 16 2 2 0 0 80 4 51
2018 CR-05 29 34 22 9 6 1 0 63 15 220
2017 CR 31 39 15 8 4 3 0 72 13 379
2017 CR-03 37 44 0 13 6 0 0 81 19 16
2017 CR-04 35 40 14 5 1 4 0 78 7 77
2017 CR-05 29 39 16 9 4 2 0 70 14 282
2014 CR 21 46 19 7 4 3 0 69 11 408
2014 CR-03 31 38 25 6 0 0 0 69 6 16
2014 CR-04 22 41 19 9 3 5 0 66 13 87
2014 CR-05 20 47 18 7 4 3 0 70 11 300

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 41 17 9 2 3 0 71 11 271
2020 CR-05 30 40 17 9 2 2 0 71 11 225
2019 CR 20 35 20 12 8 4 1 58 21 286
2019 CR-05 20 36 20 12 7 4 1 59 20 220

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 36 13 7 3 6 3 74 11 272
2020 CR-05 31 36 15 7 4 6 3 73 11 226
2019 CR 26 32 18 11 7 3 1 61 19 286
2019 CR-05 24 32 19 12 7 4 1 60 20 219
2018 CR 30 34 15 11 6 3 0 66 18 288
2018 CR-03 25 42 8 17 0 8 0 73 18 12
2018 CR-04 31 33 14 14 4 4 0 67 18 51
2018 CR-05 30 34 15 10 7 3 0 66 18 220
2017 CR 34 33 13 8 6 5 1 71 15 380
2017 CR-03 43 38 13 0 6 0 0 81 6 16
2017 CR-04 44 21 14 9 4 8 0 71 14 77
2017 CR-05 30 36 12 8 7 4 2 71 16 283
2014 CR 31 36 13 9 5 5 1 71 15 407
2014 CR-03 13 47 20 13 7 0 0 60 20 15
2014 CR-04 28 33 20 10 3 5 1 65 14 87
2014 CR-05 33 37 10 9 5 5 1 74 15 300

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 37 14 3 3 2 0 80 6 272
2020 CR-05 42 35 15 3 3 2 0 79 6 226
2019 CR 31 33 21 6 6 4 0 66 12 285
2019 CR-05 29 35 22 6 5 3 0 66 12 218
2018 CR 35 33 19 4 6 3 0 71 10 287
2018 CR-03 42 33 8 0 8 8 0 82 9 12
2018 CR-04 39 35 18 0 6 2 0 76 6 51
2018 CR-05 34 33 20 5 5 3 0 69 10 219

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 25 21 20 9 11 13 1 54 24 271
2020 CR-05 25 21 20 9 11 13 1 54 24 225
2019 CR 18 18 24 13 14 9 4 41 32 285
2019 CR-05 18 16 24 15 14 8 5 39 33 218
2018 CR 20 20 21 13 15 10 2 44 32 287
2018 CR-03 33 25 25 0 17 0 0 58 17 12
2018 CR-04 27 25 18 14 8 6 2 57 23 51
2018 CR-05 17 18 21 14 16 11 3 41 34 220
2017 CR 21 17 16 14 16 11 5 45 36 378
2017 CR-03 20 20 26 0 20 14 0 46 23 15
2017 CR-04 26 12 20 12 10 16 5 48 28 77
2017 CR-05 20 18 15 16 17 9 5 44 38 282
2014 CR 14 19 23 13 17 12 3 38 35 407
2014 CR-03 13 33 7 27 7 0 13 54 38 15
2014 CR-04 17 11 16 17 21 14 3 35 46 87
2014 CR-05 13 20 26 12 16 12 3 38 32 300

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 32 17 9 6 3 0 67 15 272
2020 CR-05 33 32 17 10 6 2 0 66 16 226
2019 CR 23 29 19 11 13 5 0 55 25 284
2019 CR-05 21 30 20 11 12 6 0 55 24 218
2018 CR 24 34 17 10 11 3 0 61 22 286
2018 CR-03 25 33 25 8 0 8 0 64 9 12
2018 CR-04 29 33 20 8 6 4 0 65 14 51
2018 CR-05 23 34 16 11 13 3 0 60 24 218
2017 CR 29 33 12 13 9 3 0 64 23 381
2017 CR-03 37 25 13 6 13 0 6 66 20 16
2017 CR-04 36 29 14 9 9 3 0 67 19 77
2017 CR-05 27 34 12 15 9 3 0 63 25 284
2014 CR 22 33 17 12 10 3 1 58 24 407
2014 CR-03 31 31 31 0 6 0 0 63 6 16
2014 CR-04 25 21 17 8 19 5 5 51 30 87
2014 CR-05 21 37 17 14 8 3 1 60 23 299

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 22 24 15 17 16 4 3 49 35 272
2020 CR-05 23 25 15 18 15 3 2 50 35 226
2019 CR 14 22 16 19 22 5 2 39 44 286
2019 CR-05 14 24 16 17 22 5 1 41 42 219
2018 CR 19 20 14 20 21 3 3 41 44 288
2018 CR-03 17 17 17 33 8 8 0 36 45 12
2018 CR-04 22 18 22 18 14 6 2 43 34 51
2018 CR-05 19 20 13 20 24 2 3 41 46 220
2017 CR 20 22 12 19 22 2 3 44 43 382
2017 CR-03 31 31 13 6 19 0 0 62 25 16
2017 CR-04 21 27 16 13 18 1 4 51 33 77
2017 CR-05 19 20 11 22 23 3 2 42 47 285
2014 CR 11 17 15 21 27 4 5 31 52 407
2014 CR-03 19 6 19 25 6 6 19 33 42 16
2014 CR-04 15 18 14 17 30 1 5 35 51 87
2014 CR-05 9 18 16 21 27 5 4 30 53 299

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 25 8 2 3 1 5 86 5 272
2020 CR-05 58 26 6 2 3 1 4 88 5 226
2019 CR 54 25 10 2 2 2 5 84 4 288
2019 CR-05 49 29 9 3 2 2 6 85 5 220

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 19 13 4 2 1 4 79 7 271
2020 CR-05 57 18 12 5 2 2 3 79 8 225
2019 CR 43 27 13 5 7 2 4 74 12 286
2019 CR-05 43 27 13 4 7 2 4 75 11 219

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 73 8 4 2 3 4 6 89 6 272
2020 CR-05 73 9 3 2 4 4 6 90 6 226
2019 CR 66 9 6 4 5 5 5 83 10 287
2019 CR-05 66 9 6 3 5 6 6 84 9 219

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 69 13 6 1 3 2 6 89 4 269
2020 CR-05 68 13 6 1 3 2 7 89 5 223
2019 CR 74 7 3 1 3 4 8 92 5 285
2019 CR-05 75 6 3 1 2 4 9 93 4 218

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 23 41 20 6 3 6 1 69 10 272
2020 CR-05 22 42 21 6 3 5 1 68 9 226
2019 CR 16 31 26 11 8 7 1 51 21 286
2019 CR-05 13 33 28 12 7 5 1 50 20 219
2018 CR 19 27 30 9 9 6 1 49 20 286
2018 CR-03 45 18 18 9 0 9 0 70 10 11
2018 CR-04 22 29 33 8 4 4 0 53 12 51
2018 CR-05 17 26 30 10 11 6 1 47 22 219
2017 CR 22 27 21 11 9 9 2 55 22 380
2017 CR-03 39 34 7 14 7 0 0 73 20 15
2017 CR-04 30 25 16 7 9 11 3 64 18 76
2017 CR-05 18 27 24 11 9 9 2 51 23 285

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 38 13 3 3 1 0 80 7 272
2020 CR-05 41 39 13 4 3 1 0 80 7 226
2019 CR 29 37 16 8 6 3 0 69 14 288
2019 CR-05 28 38 16 8 6 4 0 69 14 220
2018 CR 44 31 16 4 4 1 0 76 7 285
2018 CR-03 58 25 8 0 0 8 0 91 0 12
2018 CR-04 42 40 12 0 6 0 0 82 6 50
2018 CR-05 43 30 17 5 4 1 0 74 8 218
2017 CR 44 29 14 6 4 2 0 76 10 378
2017 CR-03 33 34 26 0 7 0 0 67 7 15
2017 CR-04 54 30 8 1 5 1 0 85 7 76
2017 CR-05 42 29 15 8 4 2 0 73 12 283
2014 CR 43 35 16 3 2 1 0 79 5 408
2014 CR-03 69 13 19 0 0 0 0 81 0 16
2014 CR-04 44 28 19 5 2 2 0 74 7 87
2014 CR-05 42 37 15 3 2 0 0 80 5 300

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 29 14 3 2 5 0 81 5 272
2020 CR-05 49 28 14 3 2 4 0 80 5 226
2019 CR 36 36 13 6 5 5 0 76 11 284
2019 CR-05 35 36 14 5 5 6 0 75 10 218
2018 CR 44 32 14 4 4 2 0 78 8 285
2018 CR-03 67 25 0 0 0 8 0 100 0 12
2018 CR-04 49 35 8 2 6 0 0 84 8 49
2018 CR-05 42 32 16 4 4 3 0 76 8 219
2017 CR 45 28 17 5 3 3 0 75 8 380
2017 CR-03 47 20 20 7 7 0 0 67 14 15
2017 CR-04 53 23 13 3 4 3 1 80 7 77
2017 CR-05 42 30 18 5 2 3 0 74 8 284
2014 CR 43 35 15 3 2 2 0 80 5 408
2014 CR-03 44 38 6 13 0 0 0 81 13 16
2014 CR-04 42 29 19 5 1 5 0 74 6 87
2014 CR-05 43 37 14 2 2 2 0 82 4 300

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 27 14 2 2 8 1 80 5 271
2020 CR-05 48 26 12 3 2 8 1 81 5 225

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 28 12 4 4 5 1 79 9 268
2020 CR-05 46 27 13 3 4 5 2 78 8 222

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 29 7 3 2 0 0 87 5 268
2020 CR-05 59 28 8 4 1 0 0 87 5 222
2019 CR 46 35 8 6 5 0 0 82 11 287
2019 CR-05 46 37 7 5 5 0 0 84 9 219
2018 CR 49 31 11 4 4 0 0 80 8 282
2018 CR-03 75 17 8 0 0 0 0 92 0 12
2018 CR-04 58 25 6 6 4 0 0 83 10 48
2018 CR-05 46 33 12 4 4 0 0 80 8 217
2017 CR 50 28 10 7 4 0 0 79 11 379
2017 CR-03 62 25 0 6 6 0 0 87 13 16
2017 CR-04 57 27 6 4 5 0 0 85 9 77
2017 CR-05 47 29 12 8 4 0 0 77 11 282
2014 CR 47 36 11 3 2 0 0 83 5 408
2014 CR-03 56 19 19 6 0 0 0 75 6 16
2014 CR-04 42 36 12 5 3 1 0 79 8 87
2014 CR-05 47 37 11 3 2 0 0 85 4 300

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 29 13 3 4 0 0 80 7 270
2020 CR-05 51 30 12 3 4 0 0 81 7 224
2019 CR 37 30 16 7 9 1 0 68 17 288
2019 CR-05 35 33 16 5 10 1 0 69 15 220
2018 CR 37 32 17 7 6 0 0 69 14 284
2018 CR-03 50 33 17 0 0 0 0 83 0 12
2018 CR-04 44 26 18 8 4 0 0 70 12 50
2018 CR-05 35 34 17 7 7 0 0 69 14 217
2017 CR 40 29 15 10 6 0 0 69 16 379
2017 CR-03 50 25 6 6 13 0 0 75 19 16
2017 CR-04 46 26 18 4 5 0 0 72 9 76
2017 CR-05 37 30 14 11 6 0 1 68 18 283
2014 CR 31 37 19 8 5 1 0 68 13 408
2014 CR-03 31 50 13 0 6 0 0 81 6 16
2014 CR-04 34 27 25 3 9 1 0 62 13 87
2014 CR-05 30 38 18 10 3 1 0 69 13 300

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 30 13 4 3 1 0 80 8 267
2020 CR-05 50 30 12 4 3 1 0 81 7 221
2019 CR 34 33 17 7 7 0 0 68 15 284
2019 CR-05 32 37 16 6 8 0 0 70 14 218
2018 CR 39 31 17 9 5 0 0 69 13 285
2018 CR-03 50 33 17 0 0 0 0 83 0 12
2018 CR-04 45 27 16 8 4 0 0 73 12 51
2018 CR-05 36 32 17 10 5 0 0 69 14 217
2017 CR 39 30 15 10 5 0 0 70 15 381
2017 CR-03 50 25 13 6 6 0 0 75 13 16
2017 CR-04 44 27 18 4 7 0 0 71 10 77
2017 CR-05 37 32 15 12 4 0 0 69 16 284
2014 CR 32 36 18 10 4 1 0 68 14 408
2014 CR-03 44 38 13 6 0 0 0 81 6 16
2014 CR-04 35 29 24 5 8 0 0 63 13 87
2014 CR-05 31 37 17 11 3 1 0 69 14 300

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 25 14 9 7 4 0 68 17 270
2020 CR-05 43 22 15 9 7 4 0 68 17 224
2019 CR 27 23 22 12 11 3 2 52 25 288
2019 CR-05 25 23 23 11 12 4 1 51 25 220
2018 CR 34 21 17 16 9 4 0 57 26 286
2018 CR-03 33 25 17 25 0 0 0 58 25 12
2018 CR-04 45 16 14 10 12 4 0 63 22 51
2018 CR-05 31 22 18 16 8 5 0 56 25 218
2017 CR 32 21 16 12 10 8 0 58 25 379
2017 CR-03 37 12 25 0 13 13 0 57 14 16
2017 CR-04 33 16 18 13 11 9 0 54 26 76
2017 CR-05 30 24 15 13 10 7 1 59 25 283
2014 CR 25 26 19 14 10 6 0 55 25 408
2014 CR-03 25 50 0 19 0 6 0 80 20 16
2014 CR-04 28 23 20 14 10 6 0 54 25 87
2014 CR-05 24 26 19 14 10 6 0 54 26 300
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 CR 22 41 37 271
2020 CR-05 21 42 37 225
2019 CR 25 36 39 288
2019 CR-05 24 38 39 220
2018 CR 24 41 35 288
2018 CR-03 25 33 42 12
2018 CR-04 18 41 41 51
2018 CR-05 25 42 34 220
2017 CR 23 35 42 382
2017 CR-03 31 56 13 16
2017 CR-04 28 29 43 77
2017 CR-05 20 36 43 285
2014 CR 21 42 37 408
2014 CR-03 38 31 31 16
2014 CR-04 28 33 39 87
2014 CR-05 19 45 36 300

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 CR 15 32 40 5 0 8 60
2020 CR-05 11 38 40 4 0 6 47
2019 CR 11 29 42 4 8 6 72
2019 CR-05 12 31 42 4 6 6 52
2018 CR 13 28 32 6 9 12 68
2018 CR-05 9 28 31 7 11 13 54
2017 CR 12 26 39 6 9 8 88
2017 CR-04 0 32 46 9 5 9 22
2017 CR-05 17 26 37 3 9 9 58
2014 CR 11 22 44 10 9999 12 88
2014 CR-04 4 17 50 17 9999 13 24
2014 CR-05 14 23 45 7 9999 10 57
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 8 92 272
2020 CR-05 7 93 226
2019 CR 13 87 288
2019 CR-05 12 88 220
2018 CR 18 82 289
2018 CR-05 18 82 221

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 24 76 21
2019 CR 68 32 38
2018 CR 60 40 52
2018 CR-05 56 44 39

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 61 39 38
2018 CR 56 44 52
2018 CR-05 59 41 39

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 21

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 21
2019 CR 0 100 38
2019 CR-05 0 100 26
2018 CR 0 100 52
2018 CR-05 0 100 39

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 21

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 21

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 52 48 21
2019 CR 50 50 38
2018 CR 63 37 52
2018 CR-05 59 41 39

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 71 29 21
2019 CR 32 68 38
2018 CR 38 62 52
2018 CR-05 38 62 39

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 52 48 21
2019 CR 68 32 38
2018 CR 40 60 52
2018 CR-05 41 59 39

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 48 52 21
2019 CR 45 55 38
2019 CR-05 42 58 26
2018 CR 38 62 52
2018 CR-05 38 62 39

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 24 76 21
2019 CR 34 66 38
2018 CR 23 77 52
2018 CR-05 26 74 39

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 48 52 21
2019 CR 63 37 38
2018 CR 50 50 52
2018 CR-05 49 51 39

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 43 57 21
2019 CR 39 61 38
2018 CR 35 65 52
2018 CR-05 26 74 39

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 21
2019 CR 0 100 38
2019 CR-05 0 100 26
2018 CR 0 100 52
2018 CR-05 0 100 39

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 13 87 38
2018 CR 12 88 52

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 67 33 21
2019 CR 47 53 38
2018 CR 52 48 52
2018 CR-05 49 51 39

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 37 63 38
2019 CR-05 35 65 26
2018 CR 37 63 52
2018 CR-05 31 69 39

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 13 87 38
2018 CR 17 83 52
2018 CR-05 13 87 39

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 57 43 21
2019 CR 61 39 38
2018 CR 62 38 52
2018 CR-05 56 44 39

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 43 57 21
2019 CR 24 76 38
2018 CR 23 77 52
2018 CR-05 23 77 39

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 33 67 21
2019 CR 16 84 38
2018 CR 21 79 52
2018 CR-05 21 79 39

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 21

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 26 74 38
2019 CR-05 35 65 26
2018 CR 27 73 52
2018 CR-05 33 67 39

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 14 86 51
2018 CR-05 13 87 38

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 25 75 51
2018 CR-05 24 76 38

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 14 86 51

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 18 82 51
2018 CR-05 18 82 38

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 18 82 51
2018 CR-05 13 87 38

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 14 86 51

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 35 65 51
2018 CR-05 29 71 38

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 10 90 51
2018 CR-05 13 87 38

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 41 59 51
2018 CR-05 42 58 38

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 51
2018 CR-05 0 100 38

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 57 43 51
2018 CR-05 50 50 38

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 19 16 13 6 5 31 10 60 18 271
2020 CR-05 20 16 14 5 4 32 10 61 15 225
2019 CR 15 15 22 6 8 26 8 45 22 286
2019 CR-05 13 14 23 7 7 27 7 42 22 218
2018 CR 18 15 22 8 9 23 5 46 24 287
2018 CR-03 33 17 17 0 17 17 0 60 20 12
2018 CR-04 16 22 22 8 6 24 4 51 19 51
2018 CR-05 18 14 23 8 9 23 5 44 24 219
2017 CR 18 14 21 7 9 24 7 46 24 381
2017 CR-03 33 20 7 0 20 14 7 66 25 15
2017 CR-04 27 17 18 5 8 22 3 59 17 77
2017 CR-05 14 13 22 8 9 25 8 41 26 285
2014 CR 15 16 23 7 5 27 7 47 18 407
2014 CR-03 25 25 19 13 0 6 13 62 15 16
2014 CR-04 21 14 14 6 10 30 6 53 25 87
2014 CR-05 13 16 27 7 4 26 7 44 16 299

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 24 15 5 4 11 1 72 11 272
2020 CR-05 41 23 15 4 4 12 1 74 10 226
2019 CR 28 24 21 6 6 14 1 61 14 288
2019 CR-05 28 24 21 6 5 13 2 61 14 220
2018 CR 31 27 18 6 8 9 1 65 16 287
2018 CR-03 50 25 17 0 8 0 0 75 8 12
2018 CR-04 27 39 16 2 8 6 2 72 11 51
2018 CR-05 31 25 19 8 7 11 1 62 16 219
2017 CR 31 22 19 6 6 13 1 63 15 380
2017 CR-03 47 20 0 0 14 20 0 83 17 15
2017 CR-04 39 21 20 3 8 10 0 67 11 77
2017 CR-05 28 23 20 8 6 14 1 61 16 284
2014 CR 25 25 21 8 3 15 2 60 14 406
2014 CR-03 31 31 19 13 0 6 0 67 13 16
2014 CR-04 29 22 20 9 6 12 2 60 17 87
2014 CR-05 23 26 22 8 3 16 2 60 13 298
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 6 94 272
2020 CR-05 6 94 226
2019 CR 9 91 286
2019 CR-05 9 91 218
2018 CR 8 92 288
2018 CR-05 8 92 221

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 29 71 17
2019 CR 52 48 27
2018 CR 45 55 22
2018 CR-05 41 59 17

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 74 26 27
2018 CR 68 32 22

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 17
2019 CR 0 100 27

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 17
2019 CR 0 100 27
2018 CR 0 100 22
2018 CR-05 0 100 17

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 17

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 37 63 27
2018 CR 23 77 22

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 30 70 27

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 17

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 33 67 27
2018 CR 32 68 22

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 17

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 17
2019 CR 0 100 27
2018 CR 0 100 22
2018 CR-05 0 100 17

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 19 81 27
2018 CR 23 77 22
2018 CR-05 29 71 17

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 17
2019 CR 0 100 27
2018 CR 0 100 22
2018 CR-05 0 100 17

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 26 74 27
2018 CR 23 77 22

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 17
2019 CR 0 100 27
2018 CR 0 100 22
2018 CR-05 0 100 17

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 29 71 17
2019 CR 22 78 27

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 26 74 27
2018 CR 23 77 22

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 17
2018 CR 0 100 22
2018 CR-05 0 100 17

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 41 59 17
2018 CR 27 73 22
2018 CR-05 29 71 17

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 17
2018 CR 0 100 22
2018 CR-05 0 100 17

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 17

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 59 41 17
2019 CR 59 41 27
2018 CR 50 50 22
2018 CR-05 47 53 17

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 21
2018 CR-05 0 100 16

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 21
2018 CR-05 0 100 16

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 21
2018 CR-05 0 100 16

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 43 57 21
2018 CR-05 38 63 16

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 57 43 21
2018 CR-05 63 38 16

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 21
2018 CR-05 0 100 16

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 76 24 21
2018 CR-05 69 31 16

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 23 14 17 3 3 31 9 62 10 272
2020 CR-05 24 14 16 1 4 32 8 64 8 226
2019 CR 18 14 22 3 5 29 8 51 13 286
2019 CR-05 18 14 24 3 5 29 8 50 13 219
2018 CR 18 16 25 3 5 26 6 51 11 287
2018 CR-03 25 33 17 0 8 8 8 70 10 12
2018 CR-04 26 18 20 2 4 24 6 63 9 50
2018 CR-05 16 15 27 3 5 28 6 47 12 220
2017 CR 20 14 25 3 3 27 8 52 9 378
2017 CR-03 33 20 14 0 20 7 7 61 23 15
2017 CR-04 31 17 16 3 3 27 4 70 8 77
2017 CR-05 16 13 28 3 3 28 9 46 9 282
2014 CR 14 16 22 4 2 35 6 52 10 407
2014 CR-03 25 19 25 6 0 13 13 58 8 16
2014 CR-04 21 15 18 5 6 33 1 55 17 87
2014 CR-05 12 16 24 3 1 37 7 50 8 299

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 24 13 3 4 11 2 77 8 270
2020 CR-05 45 24 13 2 4 10 2 78 8 224
2019 CR 32 24 17 3 5 17 1 69 10 286
2019 CR-05 32 25 17 2 6 17 2 70 10 218
2018 CR 30 26 19 6 3 13 2 67 11 288
2018 CR-03 42 50 0 0 8 0 0 92 8 12
2018 CR-04 32 28 22 2 4 10 2 68 7 50
2018 CR-05 29 25 20 6 3 14 2 65 11 221
2017 CR 38 20 20 5 3 12 3 68 9 381
2017 CR-03 50 18 6 0 19 6 0 73 20 16
2017 CR-04 43 25 10 7 1 13 1 79 9 77
2017 CR-05 36 19 22 5 3 12 3 65 9 284
2014 CR 27 29 18 4 2 18 1 70 8 407
2014 CR-03 31 44 19 6 0 0 0 75 6 16
2014 CR-04 27 36 12 5 5 14 1 75 12 87
2014 CR-05 27 26 20 3 2 20 1 68 6 299
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 18 25 21 14 20 0 1 44 35 272
2020 CR-05 18 26 20 13 21 0 1 45 35 226

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 27 28 20 12 11 0 1 56 23 270
2020 CR-05 26 28 21 13 11 0 1 55 24 224
2019 CR 22 22 22 14 18 0 1 45 32 287
2019 CR-05 21 23 23 14 18 0 0 44 32 219
2018 CR 25 22 22 11 17 1 2 48 29 288
2018 CR-03 8 17 42 8 8 8 8 30 20 12
2018 CR-04 20 24 18 16 20 2 2 45 37 51
2018 CR-05 27 21 22 10 16 0 2 50 27 220
2017 CR 20 24 18 15 21 1 1 45 37 380
2017 CR-03 27 27 20 7 20 0 0 54 26 15
2017 CR-04 31 20 14 13 17 3 3 53 32 77
2017 CR-05 17 25 18 17 21 0 1 43 38 284

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 19 28 30 15 8 0 0 47 23 269
2020 CR-05 17 27 30 17 9 0 0 45 25 224
2019 CR 22 28 27 14 9 1 1 50 23 287
2019 CR-05 16 29 29 16 10 0 0 45 26 220
2018 CR 18 29 25 16 10 0 2 48 27 288
2018 CR-03 8 33 25 25 0 0 8 45 27 12
2018 CR-04 24 35 25 2 8 0 6 63 10 51
2018 CR-05 17 28 25 19 10 0 0 45 30 220
2017 CR 18 28 28 14 11 0 1 47 25 380
2017 CR-03 14 26 33 14 14 0 0 40 27 15
2017 CR-04 30 38 20 4 7 0 1 69 11 76
2017 CR-05 15 26 29 17 12 0 1 41 29 285

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 31 33 23 9 3 0 1 64 13 270
2020 CR-05 28 36 23 9 4 0 0 64 13 224
2019 CR 31 29 21 9 7 1 1 62 16 285
2019 CR-05 24 31 25 11 8 0 1 56 19 219
2018 CR 26 32 21 10 8 1 2 60 18 285
2018 CR-03 25 33 25 8 0 0 8 64 9 12
2018 CR-04 45 24 10 8 4 4 6 76 13 51
2018 CR-05 22 34 24 10 9 0 0 57 19 217
2017 CR 27 32 22 9 7 0 2 61 17 379
2017 CR-03 21 36 21 7 7 0 7 62 15 14
2017 CR-04 42 31 9 8 4 0 7 78 12 77
2017 CR-05 23 33 25 9 8 0 1 56 18 284

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 28 22 26 14 9 1 1 51 23 272
2020 CR-05 26 23 24 15 9 1 1 50 25 226
2019 CR 26 24 22 15 10 1 1 51 26 286
2019 CR-05 23 25 22 17 11 0 1 49 28 220
2018 CR 20 26 18 18 14 1 2 48 33 288
2018 CR-03 8 8 33 25 0 17 8 22 33 12
2018 CR-04 24 26 20 14 6 2 8 56 22 50
2018 CR-05 20 27 17 19 15 0 1 47 35 221
2017 CR 20 26 22 14 14 1 3 48 30 378
2017 CR-03 25 31 19 6 19 0 0 56 25 16
2017 CR-04 26 39 13 10 8 1 3 68 19 77
2017 CR-05 18 22 25 16 16 1 2 41 33 281

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 23 17 6 1 0 4 75 8 269
2020 CR-05 47 25 17 7 2 0 3 74 9 223
2019 CR 53 23 9 4 2 0 9 84 7 283
2019 CR-05 50 24 10 4 3 0 9 82 7 218
2018 CR 53 22 13 2 2 0 8 81 5 286
2018 CR-03 50 33 0 0 0 0 17 100 0 12
2018 CR-04 50 18 12 2 0 0 18 83 2 50
2018 CR-05 53 22 14 3 3 0 5 80 6 219
2017 CR 48 23 7 4 2 1 15 84 7 378
2017 CR-03 35 43 7 0 0 0 14 92 0 14
2017 CR-04 59 12 3 1 1 3 21 93 3 76
2017 CR-05 46 25 8 5 3 0 13 81 9 284

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 24 23 11 4 0 1 60 16 270
2020 CR-05 34 25 24 12 4 0 1 60 16 224
2019 CR 35 30 18 9 7 1 1 66 16 288
2019 CR-05 31 31 18 10 9 0 0 63 18 220
2018 CR 35 28 19 8 6 1 2 65 15 289
2018 CR-03 33 25 33 0 0 0 8 64 0 12
2018 CR-04 35 31 18 6 4 0 6 71 10 51
2018 CR-05 35 28 19 10 6 1 1 64 16 221
2017 CR 38 22 21 11 5 0 2 62 17 378
2017 CR-03 50 36 0 14 0 0 0 86 14 14
2017 CR-04 53 16 17 7 5 0 3 71 12 77
2017 CR-05 34 23 23 13 5 0 2 58 18 283

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 30 23 20 12 6 0 9 58 20 272
2020 CR-05 30 22 20 12 6 0 10 58 20 226

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 34 18 6 3 1 1 73 9 271
2020 CR-05 39 34 17 5 3 1 1 74 9 225
2019 CR 30 35 17 7 6 1 4 69 14 286
2019 CR-05 29 34 17 6 7 2 5 68 14 218
2018 CR 33 34 17 8 4 1 4 70 13 284
2018 CR-03 50 25 8 0 0 8 8 90 0 12
2018 CR-04 27 41 16 6 4 0 6 72 11 49
2018 CR-05 34 33 17 9 4 0 3 69 13 218
2017 CR 34 30 16 10 6 1 3 67 16 380
2017 CR-03 37 31 6 6 13 0 6 73 20 16
2017 CR-04 42 34 10 5 6 0 3 77 12 77
2017 CR-05 31 30 18 12 5 1 3 64 17 283

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 31 35 22 8 3 1 0 67 11 272
2020 CR-05 31 37 20 9 2 1 0 68 11 226
2019 CR 28 37 20 9 3 1 2 67 13 287
2019 CR-05 24 39 22 9 4 0 2 64 13 220
2018 CR 29 30 23 11 5 1 2 60 16 286
2018 CR-03 33 33 8 17 0 0 8 73 18 12
2018 CR-04 29 29 18 12 6 4 2 61 20 49
2018 CR-05 29 30 24 10 5 0 2 60 15 220
2017 CR 29 30 24 10 5 0 2 61 15 378
2017 CR-03 28 35 22 7 0 0 7 69 8 14
2017 CR-04 31 38 20 5 4 0 3 71 9 77
2017 CR-05 28 28 25 11 6 0 2 58 17 283

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 29 19 8 2 0 0 71 10 268
2020 CR-05 42 30 17 8 2 0 0 72 10 223
2019 CR 31 32 22 8 4 0 2 65 13 286
2019 CR-05 30 33 22 7 5 0 2 65 12 219
2018 CR 36 29 19 9 5 0 2 66 14 284
2018 CR-03 50 8 33 0 0 0 8 64 0 12
2018 CR-04 29 31 14 12 8 2 4 63 22 49
2018 CR-05 38 29 19 9 4 0 1 68 13 218
2017 CR 36 31 17 7 7 1 1 68 14 380
2017 CR-03 47 26 7 0 14 0 7 78 14 15
2017 CR-04 39 31 16 5 6 1 1 72 12 77
2017 CR-05 35 31 18 8 6 1 1 67 15 284

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 23 16 9 5 0 0 70 14 271
2020 CR-05 48 21 17 9 4 0 0 70 13 226
2019 CR 33 25 21 11 9 0 1 59 20 284
2019 CR-05 33 26 21 10 8 0 1 60 18 216

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 31 31 20 12 6 0 1 62 18 271
2020 CR-05 32 30 20 12 5 0 1 63 18 225

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 30 35 22 8 4 0 0 66 12 270
2020 CR-05 30 37 21 8 4 0 0 67 12 224
2019 CR 31 35 22 6 5 1 1 67 10 285
2019 CR-05 27 37 22 5 5 1 1 66 11 220
2018 CR 31 34 19 11 2 0 2 67 14 285
2018 CR-03 33 33 25 0 0 0 8 73 0 12
2018 CR-04 38 23 21 6 4 2 6 66 11 48
2018 CR-05 30 36 18 12 2 0 1 67 14 220
2017 CR 34 31 19 9 5 1 2 67 14 376
2017 CR-03 38 23 23 0 8 0 8 66 8 13
2017 CR-04 44 31 10 4 6 1 3 78 11 77
2017 CR-05 32 31 21 10 5 1 1 64 15 282

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 30 19 6 5 0 0 70 11 271
2020 CR-05 39 30 20 7 5 0 0 68 12 225
2019 CR 44 30 14 4 6 0 1 75 10 285
2019 CR-05 43 31 14 4 7 0 1 75 11 218
2018 CR 49 23 13 6 3 1 4 76 10 286
2018 CR-03 50 17 8 17 0 0 8 73 18 12
2018 CR-04 43 27 16 0 6 4 4 76 7 49
2018 CR-05 51 23 12 7 3 0 4 76 11 220
2017 CR 53 25 11 5 4 0 2 80 9 379
2017 CR-03 57 29 14 0 0 0 0 86 0 14
2017 CR-04 53 29 10 3 2 0 3 84 5 77
2017 CR-05 53 24 11 6 4 0 2 78 11 284

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 26 38 23 8 6 0 0 63 14 271
2020 CR-05 23 40 23 8 7 0 0 62 15 225

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 61 20 8 4 2 0 4 85 7 271
2020 CR-05 60 20 9 5 2 0 4 83 7 225
2019 CR 68 12 8 4 3 1 6 85 7 285
2019 CR-05 69 11 7 3 3 1 5 85 7 218
2018 CR 67 15 6 2 3 0 8 89 5 281
2018 CR-03 67 17 0 0 8 0 8 91 9 12
2018 CR-04 59 22 6 0 2 0 10 91 2 49
2018 CR-05 68 12 6 2 3 0 8 88 6 215

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 74 9 5 3 4 1 4 88 7 270
2020 CR-05 75 8 4 3 4 1 4 88 7 224
2019 CR 68 13 7 2 5 1 4 85 8 284
2019 CR-05 68 13 8 1 5 1 4 86 6 219
2018 CR 63 14 7 5 4 1 5 83 9 284
2018 CR-03 58 33 0 0 0 0 8 100 0 12
2018 CR-04 63 12 6 6 6 0 6 80 13 49
2018 CR-05 64 13 8 6 3 2 5 82 9 218
2017 CR 67 12 6 7 4 1 4 83 11 381
2017 CR-03 68 13 13 0 6 0 0 81 6 16
2017 CR-04 65 10 8 4 6 1 5 81 11 77
2017 CR-05 67 13 6 8 3 0 3 83 11 284

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 63 20 9 6 1 0 2 85 7 267
2020 CR-05 62 20 9 6 1 0 3 84 7 223
2019 CR 44 35 13 2 4 0 2 80 7 284
2019 CR-05 47 35 11 2 3 0 2 84 5 217
2018 CR 49 23 16 6 4 0 1 73 10 288
2018 CR-03 67 8 8 8 0 0 8 82 9 12
2018 CR-04 51 18 20 10 2 0 0 69 12 51
2018 CR-05 48 25 16 5 5 0 1 74 10 220
2017 CR 47 29 12 6 4 1 2 78 10 380
2017 CR-03 59 34 0 7 0 0 0 93 7 15
2017 CR-04 43 31 10 7 6 0 3 76 13 77
2017 CR-05 47 28 13 5 4 1 2 77 9 284

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 62 21 6 4 5 0 1 84 9 269
2020 CR-05 62 22 6 4 4 0 2 86 8 224
2019 CR 55 24 8 5 5 0 3 82 10 285
2019 CR-05 56 26 8 4 5 0 2 83 8 218
2018 CR 57 18 11 6 7 0 1 76 13 288
2018 CR-03 67 17 8 0 0 0 8 91 0 12
2018 CR-04 69 10 12 0 10 0 0 78 10 51
2018 CR-05 54 20 10 8 7 0 1 75 15 220
2017 CR 59 17 9 6 6 0 3 78 12 380
2017 CR-03 80 14 0 0 7 0 0 93 7 15
2017 CR-04 62 16 7 1 9 0 5 82 11 77
2017 CR-05 57 18 10 7 6 0 2 76 13 284

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 59 6 2 1 0 0 31 95 2 271
2020 CR-05 58 7 2 2 0 0 31 94 3 226
2019 CR 61 4 2 1 0 0 31 95 2 284
2019 CR-05 61 5 2 0 0 0 31 96 1 218
2018 CR 57 6 1 1 0 1 34 96 2 285
2018 CR-03 42 0 0 0 0 0 58 100 0 12
2018 CR-04 61 6 4 2 0 0 27 92 3 51
2018 CR-05 57 6 1 0 0 1 34 97 1 217
2017 CR 59 6 2 0 1 0 31 95 1 379
2017 CR-03 53 20 0 0 0 0 27 100 0 15
2017 CR-04 53 5 3 0 2 0 36 92 4 77
2017 CR-05 61 6 2 0 1 0 30 95 1 283

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 76 14 3 1 0 1 4 95 2 271
2020 CR-05 77 13 3 2 0 1 4 95 2 225
2019 CR 72 13 2 2 1 1 8 94 3 285
2019 CR-05 73 13 3 1 0 1 8 95 2 218
2018 CR 68 13 5 1 0 1 11 93 2 287
2018 CR-03 58 8 8 8 0 0 17 80 10 12
2018 CR-04 69 10 8 0 0 2 12 91 0 51
2018 CR-05 68 15 4 1 0 1 11 94 2 219
2017 CR 70 10 4 1 1 1 13 93 2 378
2017 CR-03 57 14 22 0 0 0 7 77 0 14
2017 CR-04 70 8 3 1 1 1 16 94 3 77
2017 CR-05 71 11 4 1 1 1 12 94 2 283

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 64 17 7 3 6 0 2 83 9 272
2020 CR-05 65 15 7 4 7 0 2 82 11 226
2019 CR 62 13 8 4 6 1 6 80 11 284
2019 CR-05 64 12 8 4 5 1 6 82 9 218
2018 CR 63 14 10 3 3 0 6 82 7 288
2018 CR-03 58 0 17 8 0 8 8 70 10 12
2018 CR-04 59 10 14 8 4 0 6 73 13 51
2018 CR-05 65 15 9 2 3 0 5 85 6 220
2017 CR 52 17 11 5 9 0 6 74 15 381
2017 CR-03 56 6 12 13 13 0 0 63 25 16
2017 CR-04 42 23 16 4 9 0 7 70 14 77
2017 CR-05 55 16 10 5 8 0 6 76 14 284

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 32 18 5 3 0 1 74 8 272
2020 CR-05 42 32 18 4 3 0 1 75 7 226
2019 CR 46 28 16 3 2 0 5 78 6 282
2019 CR-05 45 28 16 3 3 0 5 77 6 216
2018 CR 44 30 13 6 3 0 4 77 10 287
2018 CR-03 42 25 17 0 0 8 8 80 0 12
2018 CR-04 44 28 10 6 8 0 4 75 15 50
2018 CR-05 44 30 13 7 2 0 4 77 9 220
2017 CR 45 32 14 3 2 0 3 80 5 377
2017 CR-03 64 14 14 7 0 0 0 79 7 14
2017 CR-04 43 31 14 3 5 0 4 77 8 77
2017 CR-05 45 34 13 4 1 0 3 81 5 282

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 26 40 23 8 3 0 0 67 10 272
2020 CR-05 27 40 23 8 3 0 0 67 11 226

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 17 31 37 12 3 0 0 48 15 270
2020 CR-05 17 29 40 12 3 0 0 46 14 224
2019 CR 13 36 35 11 5 0 0 49 16 288
2019 CR-05 10 37 37 10 5 0 0 47 16 220
2018 CR 12 32 41 10 5 0 0 44 15 288
2018 CR-03 8 50 33 8 0 0 0 58 8 12
2018 CR-04 14 35 39 8 4 0 0 49 12 51
2018 CR-05 12 31 41 10 5 0 0 43 16 220
2017 CR 14 32 38 11 4 1 1 47 15 381
2017 CR-03 13 43 32 6 6 0 0 56 13 16
2017 CR-04 16 42 27 9 4 1 1 59 13 77
2017 CR-05 13 29 40 12 4 1 1 43 16 284

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 6 18 41 28 8 0 0 36 24 271
2020 CR-05 7 17 43 25 8 0 0 33 24 225
2019 CR 12 20 39 18 9 1 0 28 33 284
2019 CR-05 12 22 40 16 8 1 0 25 34 217
2018 CR 7 19 40 21 12 0 0 34 26 286
2018 CR-03 0 0 58 25 8 0 8 36 0 12
2018 CR-04 8 18 37 27 10 0 0 37 25 51
2018 CR-05 7 20 40 20 13 0 0 33 27 218
2017 CR 6 18 41 22 11 1 2 34 24 380
2017 CR-03 0 25 37 6 25 0 6 33 27 16
2017 CR-04 4 13 47 20 13 0 4 34 18 77
2017 CR-05 6 19 39 24 10 1 1 34 26 283

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 35 8 3 0 3 0 88 3 272
2020 CR-05 51 35 8 2 0 4 0 89 2 226
2019 CR 31 43 13 4 5 3 1 77 9 286
2019 CR-05 29 46 13 5 4 2 0 78 8 218
2018 CR 42 35 13 5 3 1 0 78 9 288
2018 CR-03 50 42 0 8 0 0 0 92 8 12
2018 CR-04 41 35 16 0 8 0 0 76 8 51
2018 CR-05 41 36 12 6 3 2 0 79 9 220
2017 CR 39 35 13 7 3 2 0 76 11 380
2017 CR-03 34 53 0 14 0 0 0 86 14 15
2017 CR-04 51 23 14 5 4 3 0 76 9 77
2017 CR-05 36 38 13 8 3 2 0 76 11 284

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 30 11 6 1 4 0 82 7 271
2020 CR-05 52 28 10 5 1 4 0 83 7 226

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 25 9 13 9 2 1 69 22 271
2020 CR-05 45 22 9 14 7 2 1 69 21 225

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 24 12 2 5 4 2 80 7 272
2020 CR-05 52 25 13 1 3 4 2 82 4 226

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 30 13 8 5 4 0 72 14 272
2020 CR-05 40 29 13 8 4 5 0 74 12 226
2019 CR 22 35 19 11 10 2 1 59 21 284
2019 CR-05 22 36 21 10 9 2 0 59 20 218
2018 CR 27 35 13 16 8 2 0 63 24 289
2018 CR-03 42 33 17 0 8 0 0 75 8 12
2018 CR-04 33 33 16 10 4 4 0 69 14 51
2018 CR-05 24 36 12 18 8 1 0 61 27 221
2017 CR 25 35 16 11 10 1 0 61 22 382
2017 CR-03 37 37 13 0 13 0 0 75 13 16
2017 CR-04 31 31 18 9 9 1 0 63 18 77
2017 CR-05 22 37 16 12 11 1 0 60 24 285

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 39 8 3 0 1 0 89 4 272
2020 CR-05 50 39 8 2 0 1 0 89 3 226

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 52 35 8 4 1 1 0 88 4 271
2020 CR-05 52 35 7 4 0 1 0 88 5 225

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 38 16 3 1 1 0 80 4 272
2020 CR-05 42 37 15 3 1 1 0 81 4 226

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 32 12 2 1 2 1 84 4 270
2020 CR-05 50 32 12 2 1 2 1 85 3 224

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 68 17 5 1 0 7 2 93 1 270
2020 CR-05 68 18 4 0 0 8 2 95 0 225

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 31 7 2 0 3 1 90 3 270
2020 CR-05 55 33 7 2 0 3 0 91 2 224

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 27 11 5 7 1 1 77 12 270
2020 CR-05 50 27 12 5 5 1 0 78 10 225

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 31 9 4 3 1 0 84 7 271
2020 CR-05 53 29 9 3 3 2 0 84 6 225
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 10 90 269
2020 CR-05 11 89 224

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 14 86 270
2020 CR-05 15 85 224
2019 CR 17 83 288
2019 CR-05 15 85 220
2017 CR 20 80 380
2017 CR-04 22 78 77
2017 CR-05 20 80 284
2014 CR 18 82 407
2014 CR-04 10 90 86
2014 CR-05 20 80 300

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 44 56 39

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 74 26 39
2019 CR 72 28 50
2019 CR-05 68 32 34
2017 CR 85 15 77
2017 CR-04 71 29 17
2017 CR-05 88 13 56
2014 CR 81 19 73
2014 CR-05 81 19 59

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 29 18 4 4 0 0 75 7 28
2019 CR 47 36 6 11 0 0 0 83 11 36
2019 CR-05 48 39 9 4 0 0 0 87 4 23
2017 CR 56 33 0 5 3 3 0 92 8 64
2017 CR-04 67 17 0 8 0 8 0 91 9 12
2017 CR-05 52 40 0 2 4 2 0 94 6 48
2014 CR 47 26 15 7 3 0 2 74 10 59
2014 CR-05 48 25 19 6 2 0 0 73 8 48

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 50 27 7 6 3 4 3 83 10 270
2020 CR-05 50 28 5 5 4 4 3 85 10 225
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 28 48 22 2 63 37 270
2020 CR-05 28 46 24 2 62 38 224

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 43 57 74
2020 CR-05 40 60 62

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 9 17 17 21 27 1 7 29 52 75
2020 CR-05 10 14 19 21 30 2 5 25 54 63

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 3 17 21 19 37 0 3 21 58 75
2020 CR-05 3 16 19 19 41 0 2 19 61 63

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 19 10 10 7 3 12 68 20 272
2020 CR-05 38 19 10 11 7 4 12 67 21 226
2019 CR 37 15 11 13 14 1 8 58 29 286
2019 CR-05 37 15 12 12 14 1 10 58 29 219
2018 CR 36 15 15 7 14 1 11 58 24 287
2018 CR-03 25 17 25 8 8 0 17 50 20 12
2018 CR-04 35 18 16 8 14 2 8 59 24 51
2018 CR-05 37 15 15 7 14 1 11 59 24 219
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