2020 Public Service Employee Survey Results for Department of Justice by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 49 5 14 2 0 0 79 17 2815
2020 Part-time 23 58 1 17 1 0 0 82 18 130

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 75 18 3 2 1 1 0 94 3 2803
2020 Part-time 79 18 1 1 0 0 1 97 1 129
2017 Full-time 68 23 4 3 1 0 1 92 4 2960
2017 Part-time 73 18 4 4 1 0 0 91 5 186
2014 Full-time 66 24 4 4 2 0 1 90 5 2883
2014 Part-time 71 21 5 1 1 1 0 94 2 188

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 42 9 14 4 0 0 73 18 2807
2020 Part-time 26 53 7 12 1 0 0 79 13 131
2019 Full-time 42 38 6 9 4 0 0 80 14 2455
2019 Part-time 48 37 4 6 5 0 0 85 11 111
2017 Full-time 42 37 6 10 5 0 0 79 15 2968
2017 Part-time 41 38 7 11 3 0 0 79 14 185
2014 Full-time 41 36 7 9 6 0 0 77 16 2884
2014 Part-time 50 33 4 8 6 0 0 82 13 187

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 41 9 8 2 0 0 81 10 2789
2020 Part-time 38 43 10 7 2 0 1 81 9 130
2019 Full-time 32 44 10 11 3 0 0 76 14 2440
2019 Part-time 29 44 8 12 4 0 2 75 16 110
2017 Full-time 30 43 10 12 4 0 0 73 16 2967
2017 Part-time 29 44 9 12 5 0 1 73 17 186
2014 Full-time 27 41 12 13 6 0 0 68 20 2884
2014 Part-time 28 47 6 9 8 0 2 76 17 188

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 42 37 9 9 2 0 0 79 11 2783
2020 Part-time 44 34 9 10 1 0 2 79 12 128
2019 Full-time 41 40 9 7 3 0 0 81 10 2428
2019 Part-time 38 42 6 8 4 0 1 81 13 111
2017 Full-time 45 39 8 6 2 0 0 84 8 2957
2017 Part-time 48 34 7 5 4 1 1 83 10 184
2014 Full-time 38 39 11 8 2 0 0 78 11 2884
2014 Part-time 38 39 11 7 4 0 1 78 11 188

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 35 11 12 6 0 0 71 17 2798
2020 Part-time 40 39 10 10 1 0 0 79 11 131
2019 Full-time 36 35 11 11 7 0 0 72 18 2452
2019 Part-time 45 36 4 11 4 0 0 81 15 110
2017 Full-time 38 34 10 11 7 0 0 72 18 2962
2017 Part-time 44 38 6 6 6 0 0 82 12 185
2014 Full-time 32 37 11 12 7 0 0 69 20 2884
2014 Part-time 46 38 4 4 5 1 2 87 9 188

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 41 10 6 2 0 0 81 9 2809
2020 Part-time 35 47 10 8 1 0 0 82 8 131
2019 Full-time 36 43 10 6 4 0 0 80 10 2450
2019 Part-time 33 45 9 10 3 0 0 78 13 112
2017 Full-time 34 45 10 7 4 0 0 79 11 2961
2017 Part-time 35 47 6 7 5 0 0 82 12 186
2014 Full-time 28 47 11 9 5 0 0 76 14 2883
2014 Part-time 30 49 12 5 4 0 0 79 9 188

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 39 11 11 5 0 0 73 16 2804
2020 Part-time 36 40 12 6 6 0 0 76 12 129
2019 Full-time 27 39 13 13 9 0 0 66 22 2449
2019 Part-time 28 34 11 15 12 0 0 62 27 111
2017 Full-time 24 37 13 14 11 0 0 61 26 2960
2017 Part-time 29 35 9 16 10 0 0 64 26 185
2014 Full-time 20 37 15 16 12 0 0 57 28 2881
2014 Part-time 23 35 16 19 8 0 0 57 27 187

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 43 11 8 2 0 0 79 10 2798
2020 Part-time 40 48 5 6 1 0 1 88 6 129
2019 Full-time 30 44 12 10 3 0 0 75 13 2439
2019 Part-time 27 40 11 17 5 0 0 67 22 110
2017 Full-time 28 45 12 10 4 0 0 74 14 2962
2017 Part-time 30 47 11 9 3 0 0 77 12 186

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 48 39 8 4 1 0 0 87 5 2789
2020 Part-time 49 39 7 5 0 0 0 88 5 131
2019 Full-time 39 42 11 5 2 0 0 82 7 2444
2019 Part-time 35 38 15 7 4 1 0 74 11 110
2017 Full-time 37 41 11 6 3 1 0 79 10 2958
2017 Part-time 39 38 10 7 4 1 0 78 11 186
2014 Full-time 32 42 14 8 4 1 0 74 12 2883
2014 Part-time 36 37 16 7 3 1 0 73 11 187

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 37 12 9 5 0 0 75 13 2795
2020 Part-time 35 42 11 8 3 0 0 77 11 130
2019 Full-time 31 38 12 11 8 0 0 69 19 2443
2019 Part-time 27 32 17 12 11 0 0 59 24 111
2017 Full-time 26 39 13 12 10 0 0 65 22 2956
2017 Part-time 30 35 9 16 10 0 0 65 26 186

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 55 33 8 3 1 0 0 89 3 2788
2020 Part-time 49 43 7 1 1 0 0 91 1 129
2019 Full-time 51 36 9 3 2 0 0 87 4 2438
2019 Part-time 43 41 12 2 3 0 0 84 4 110
2017 Full-time 52 36 7 3 1 0 0 88 5 2955
2017 Part-time 48 41 5 5 1 0 0 89 6 184
2014 Full-time 57 32 8 2 1 0 0 89 3 2885
2014 Part-time 52 37 7 3 1 0 0 89 4 188

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 40 14 11 5 0 0 71 16 2786
2020 Part-time 31 35 15 16 2 0 1 66 18 131
2019 Full-time 26 37 16 14 6 0 0 64 21 2435
2019 Part-time 26 35 15 15 10 0 0 61 24 111
2017 Full-time 25 40 13 14 8 0 0 65 22 2951
2017 Part-time 23 45 10 15 5 1 0 69 21 184
2014 Full-time 16 40 14 18 12 0 0 56 30 2884
2014 Part-time 16 38 13 19 12 0 2 55 31 188

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 37 13 8 3 0 0 75 12 2798
2020 Part-time 34 37 17 10 1 1 2 72 11 131
2019 Full-time 32 35 17 10 6 0 0 67 16 2447
2019 Part-time 27 38 12 15 9 0 0 65 23 111
2017 Full-time 30 36 16 11 6 0 0 67 17 2949
2017 Part-time 27 38 17 11 6 1 0 65 17 185
2014 Full-time 23 38 16 14 9 0 0 61 23 2885
2014 Part-time 26 36 14 15 7 0 1 64 23 188

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 43 10 9 4 0 0 77 12 2803
2020 Part-time 33 50 4 9 1 1 1 85 11 130
2019 Full-time 30 42 13 10 5 0 0 72 15 2419
2019 Part-time 27 40 16 12 5 0 0 67 17 109
2017 Full-time 29 38 14 12 7 0 0 68 19 2952
2017 Part-time 26 39 16 12 5 1 1 66 17 185
2014 Full-time 24 39 16 14 8 0 0 63 21 2883
2014 Part-time 31 36 11 14 7 1 1 68 21 188

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 39 8 5 2 0 0 85 7 2807
2020 Part-time 47 43 4 5 1 0 0 90 6 130
2019 Full-time 42 41 9 6 2 0 0 83 8 2454
2019 Part-time 39 46 6 8 2 0 0 85 10 111
2017 Full-time 39 41 10 7 3 0 0 80 10 2948
2017 Part-time 36 45 9 5 4 0 0 82 9 184
2014 Full-time 36 42 12 7 4 0 0 78 10 2881
2014 Part-time 37 44 9 7 3 0 0 81 10 188

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 22 32 20 14 11 0 0 55 25 2791
2020 Part-time 31 34 23 8 2 0 1 65 11 130
2019 Full-time 26 32 21 11 9 0 0 58 20 2441
2019 Part-time 40 30 19 7 4 0 0 70 11 112
2017 Full-time 25 37 20 11 7 0 1 62 18 2965
2017 Part-time 36 33 19 6 5 0 1 70 11 186
2014 Full-time 24 35 22 11 7 0 0 59 18 2884
2014 Part-time 28 39 21 5 6 0 0 67 12 188

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 6 21 39 22 10 1 1 32 28 2802
2020 Part-time 2 16 48 19 14 1 1 33 18 130
2019 Full-time 7 23 39 21 8 1 1 29 31 2459
2019 Part-time 7 16 44 22 11 0 1 32 23 112
2017 Full-time 8 22 39 18 8 2 3 28 32 2947
2017 Part-time 5 22 36 25 10 1 2 35 27 185
2014 Full-time 9 26 38 18 6 1 2 25 36 2880
2014 Part-time 4 29 37 19 7 1 4 27 34 187

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 3 9 24 39 22 2 2 63 13 2798
2020 Part-time 1 4 25 38 28 3 1 68 5 129
2019 Full-time 6 13 26 33 16 3 2 52 20 2440
2019 Part-time 10 8 35 26 17 1 2 45 19 111
2017 Full-time 7 15 28 26 16 4 4 46 24 2941
2017 Part-time 5 18 25 30 18 2 3 50 24 186
2014 Full-time 9 18 32 24 12 2 3 38 28 2876
2014 Part-time 5 23 26 24 17 4 1 43 29 188

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 9 21 34 23 9 2 2 33 31 2799
2020 Part-time 7 17 33 26 14 1 3 41 25 129
2019 Full-time 14 23 32 19 8 2 2 28 39 2449
2019 Part-time 20 15 33 25 6 1 2 31 35 112
2017 Full-time 16 22 32 17 8 2 3 27 39 2947
2017 Part-time 19 22 31 15 9 2 2 25 43 186
2014 Full-time 20 25 30 15 6 2 3 22 47 2880
2014 Part-time 15 26 30 17 8 1 2 26 43 188

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 9 21 37 23 9 0 1 32 30 2799
2020 Part-time 6 19 34 27 13 0 1 41 25 128
2019 Full-time 9 21 38 22 9 1 1 32 30 2444
2019 Part-time 5 13 43 25 12 0 2 38 18 110
2017 Full-time 9 21 37 22 9 1 2 31 31 2939
2017 Part-time 8 19 35 21 15 0 2 36 28 185
2014 Full-time 10 22 39 21 7 0 2 28 32 2860
2014 Part-time 8 14 47 17 10 1 3 29 23 188

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 12 24 29 21 11 2 1 33 37 2803
2020 Part-time 8 16 37 22 12 1 4 36 26 129
2019 Full-time 15 23 30 19 10 2 2 30 39 2450
2019 Part-time 11 21 32 20 14 0 2 35 32 112
2017 Full-time 18 26 28 15 9 1 3 25 46 2939
2017 Part-time 15 28 27 15 12 1 2 28 44 186
2014 Full-time 24 30 27 12 5 1 2 17 55 2876
2014 Part-time 22 25 29 12 8 1 2 21 48 188

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 5 13 28 30 18 3 2 51 19 2797
2020 Part-time 3 11 33 32 13 5 3 49 15 129
2019 Full-time 10 19 30 24 12 3 2 38 31 2449
2019 Part-time 9 16 27 24 20 2 3 46 26 111
2017 Full-time 10 19 28 23 13 3 4 38 31 2948
2017 Part-time 7 23 23 21 19 3 4 43 32 186
2014 Full-time 10 16 31 25 12 2 4 39 27 2874
2014 Part-time 5 14 37 24 13 3 4 40 20 186

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 8 21 35 21 11 2 1 33 31 2798
2020 Part-time 7 18 34 20 13 5 2 36 27 130
2019 Full-time 13 23 34 18 9 2 2 28 37 2443
2019 Part-time 17 16 30 22 12 2 2 35 34 112
2017 Full-time 15 24 33 14 8 3 3 24 42 2946
2017 Part-time 18 26 29 12 9 3 3 23 46 186
2014 Full-time 20 25 32 13 5 3 3 19 47 2875
2014 Part-time 18 26 30 13 8 3 3 22 46 188

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 7 23 42 20 8 0 0 28 30 2803
2020 Part-time 5 21 42 25 6 0 1 31 26 130
2019 Full-time 11 22 38 19 9 1 1 28 33 2451
2019 Part-time 7 26 35 20 10 1 1 31 33 112
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 25 27 18 9 4 11 4 62 16 2805
2020 Part-time 23 31 19 6 2 15 4 67 10 129
2019 Full-time 24 29 17 11 7 7 4 60 21 2458
2019 Part-time 20 31 17 14 10 5 4 56 26 112
2017 Full-time 22 28 18 12 9 7 4 56 24 2962
2017 Part-time 22 30 9 20 7 8 3 59 31 185
2014 Full-time 27 28 16 12 8 6 3 61 22 2886
2014 Part-time 27 28 19 11 6 7 2 61 18 188

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 31 9 9 5 2 0 77 14 2804
2020 Part-time 45 34 8 10 1 1 1 81 11 131
2019 Full-time 38 32 11 10 7 1 0 71 18 2452
2019 Part-time 32 40 7 11 10 1 0 73 20 112
2017 Full-time 35 33 11 11 8 2 0 69 20 2963
2017 Part-time 36 28 12 14 7 3 0 66 21 185
2014 Full-time 38 31 10 11 8 2 0 70 19 2885
2014 Part-time 35 35 11 14 4 2 0 71 18 188

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 53 34 6 5 1 0 0 88 6 2796
2020 Part-time 55 36 6 2 0 0 1 92 2 131
2019 Full-time 44 37 8 8 3 0 0 81 11 2453
2019 Part-time 44 39 6 6 5 0 0 83 11 111
2017 Full-time 42 39 7 8 3 0 0 81 11 2954
2017 Part-time 40 43 8 5 4 0 0 84 9 186
2014 Full-time 41 41 8 7 3 0 0 82 10 2887
2014 Part-time 45 42 4 5 2 1 0 89 8 188

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 48 37 8 4 2 1 0 86 6 2785
2020 Part-time 44 40 11 1 2 2 1 86 3 130
2019 Full-time 42 39 11 5 2 1 0 82 7 2456
2019 Part-time 36 41 11 9 2 0 0 77 12 112

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 25 10 6 4 8 4 78 10 2807
2020 Part-time 43 28 8 6 2 8 4 81 10 131
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 49 27 12 4 2 2 4 80 6 2804
2020 Part-time 45 23 14 5 2 2 10 76 7 131
2019 Full-time 44 27 15 5 3 1 5 76 8 2460
2019 Part-time 37 29 15 4 8 2 5 70 13 111

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 32 11 8 4 0 0 77 12 2805
2020 Part-time 46 34 8 8 4 0 1 80 12 131
2019 Full-time 38 34 12 8 6 1 1 73 15 2461
2019 Part-time 35 36 11 9 6 1 2 72 16 111
2017 Full-time 35 37 12 9 6 1 0 73 15 2959
2017 Part-time 33 41 12 9 5 0 1 75 14 186
2014 Full-time 35 36 12 10 6 0 0 72 16 2887
2014 Part-time 34 42 11 10 2 0 1 77 12 188

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 51 25 12 6 5 2 1 78 10 2803
2020 Part-time 54 24 7 4 5 1 5 83 9 130

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 49 30 10 6 4 1 1 80 10 2808
2020 Part-time 53 29 8 3 6 0 1 82 10 130
2019 Full-time 42 33 11 7 5 1 1 76 12 2445
2019 Part-time 38 33 11 12 5 1 1 72 17 111
2017 Full-time 41 33 11 9 6 1 0 74 15 2961
2017 Part-time 39 37 12 8 3 0 1 76 12 186
2014 Full-time 40 33 11 10 5 1 0 74 15 2883
2014 Part-time 44 32 11 10 2 1 1 77 12 188

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 38 62 2815
2020 Part-time 48 52 131

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 52 19 9 2 1 6 10 85 4 2809
2020 Part-time 62 18 4 3 0 5 7 92 3 131

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 25 8 6 4 0 0 82 9 2810
2020 Part-time 62 26 5 2 3 1 1 90 6 130
2019 Full-time 48 30 10 7 4 1 0 79 11 2456
2019 Part-time 46 35 4 6 7 0 2 83 13 112
2017 Full-time 48 28 11 7 5 0 0 77 12 2948
2017 Part-time 53 25 11 7 4 0 0 78 12 185
2014 Full-time 46 29 10 8 5 0 0 76 13 2883
2014 Part-time 54 27 10 5 4 1 0 82 8 187
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 29 11 5 3 8 0 80 9 2812
2020 Part-time 45 31 13 2 0 9 0 83 3 131
2019 Full-time 33 32 14 8 5 8 0 71 14 2455
2019 Part-time 31 37 12 12 3 5 0 71 17 111
2017 Full-time 29 31 16 8 6 10 0 67 15 2959
2017 Part-time 33 30 16 6 5 10 0 70 12 186
2014 Full-time 26 33 17 9 5 10 0 65 16 2885
2014 Part-time 27 31 22 8 2 10 0 65 10 187

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 33 13 9 5 2 0 73 14 2806
2020 Part-time 39 40 9 8 0 3 0 82 9 131
2019 Full-time 28 32 17 12 8 3 0 62 20 2450
2019 Part-time 23 37 15 16 8 0 0 61 24 112
2017 Full-time 24 32 17 14 11 3 0 57 25 2963
2017 Part-time 28 32 17 14 8 1 0 61 22 186
2014 Full-time 19 32 19 17 11 2 0 52 29 2885
2014 Part-time 19 38 21 11 8 3 0 59 20 188

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 27 34 18 11 5 6 0 65 16 2805
2020 Part-time 27 36 15 8 4 9 1 70 13 131
2019 Full-time 19 32 20 14 8 7 0 55 24 2444
2019 Part-time 15 31 19 20 10 4 0 48 32 111
2017 Full-time 15 28 20 17 11 8 0 47 31 2958
2017 Part-time 19 33 18 16 8 6 0 55 25 185
2014 Full-time 12 27 21 20 12 6 0 42 35 2879
2014 Part-time 13 25 25 21 9 7 0 41 32 188

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 38 14 12 5 2 0 68 17 2814
2020 Part-time 36 28 17 14 4 2 0 65 18 129
2019 Full-time 18 33 18 18 10 3 0 52 29 2459
2019 Part-time 14 34 22 16 13 2 0 49 29 110
2017 Full-time 16 29 19 19 12 4 0 47 33 2952
2017 Part-time 19 31 13 24 9 4 0 53 33 186
2014 Full-time 12 28 20 22 15 3 0 41 38 2885
2014 Part-time 14 31 15 25 10 3 1 47 37 187

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 22 11 4 3 9 3 79 9 2810
2020 Part-time 49 21 9 4 2 11 3 82 7 130
2019 Full-time 45 22 12 5 3 11 2 77 9 2460
2019 Part-time 36 22 14 5 5 18 0 71 13 112
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 45 17 6 1 1 0 75 8 2809
2020 Part-time 30 47 14 5 1 3 0 80 6 131
2019 Full-time 24 43 19 9 3 2 0 69 12 2458
2019 Part-time 26 40 17 10 3 4 0 68 14 112
2017 Full-time 23 41 18 12 5 2 0 65 17 2951
2017 Part-time 21 46 14 15 4 1 0 67 19 186
2014 Full-time 16 39 21 14 8 3 0 56 22 2885
2014 Part-time 19 37 26 12 3 3 0 58 16 187

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 19 39 20 15 4 4 0 60 19 2795
2020 Part-time 20 45 16 14 2 4 0 67 17 129
2019 Full-time 13 32 25 19 7 4 0 47 27 2447
2019 Part-time 9 38 23 15 11 4 0 49 27 111

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 36 12 9 4 3 1 75 13 2803
2020 Part-time 37 30 10 15 3 3 2 71 18 131
2019 Full-time 33 36 13 9 5 3 1 72 15 2454
2019 Part-time 31 34 14 10 6 4 2 68 17 111
2017 Full-time 37 36 11 8 4 3 1 77 12 2947
2017 Part-time 32 38 10 9 5 4 2 74 15 186
2014 Full-time 39 36 10 7 4 3 1 78 12 2886
2014 Part-time 47 30 8 10 2 2 1 79 13 188

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 38 16 5 2 1 0 76 7 2802
2020 Part-time 39 39 12 6 2 2 0 80 8 130
2019 Full-time 31 38 19 7 3 2 0 71 10 2442
2019 Part-time 26 43 16 12 1 3 0 71 13 111

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 18 21 18 12 13 14 3 47 31 2804
2020 Part-time 15 24 20 15 8 13 6 47 28 130
2019 Full-time 15 18 20 15 17 12 3 39 38 2454
2019 Part-time 11 16 22 17 17 11 6 32 41 111
2017 Full-time 14 17 18 16 19 13 4 37 42 2954
2017 Part-time 11 19 19 17 13 17 5 38 38 185
2014 Full-time 11 18 18 17 20 13 3 35 44 2882
2014 Part-time 14 18 14 19 13 17 5 41 42 188

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 25 36 16 13 8 2 0 63 21 2804
2020 Part-time 31 35 15 11 5 2 1 68 17 131
2019 Full-time 20 32 17 15 13 2 0 54 29 2450
2019 Part-time 17 36 13 13 20 2 0 53 34 112
2017 Full-time 22 34 15 16 12 2 0 57 28 2950
2017 Part-time 25 32 11 17 11 4 0 59 29 185
2014 Full-time 17 32 15 18 16 2 0 50 34 2882
2014 Part-time 14 35 15 18 13 6 0 51 33 187

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 21 28 14 17 16 2 2 51 34 2815
2020 Part-time 17 26 12 20 11 5 9 50 36 131
2019 Full-time 18 26 14 17 22 2 1 45 40 2460
2019 Part-time 8 23 13 20 25 3 8 35 51 112
2017 Full-time 15 22 12 19 27 3 1 39 48 2963
2017 Part-time 13 19 15 19 27 4 3 35 49 186
2014 Full-time 9 18 11 22 37 2 1 28 60 2886
2014 Part-time 5 11 11 24 36 4 8 19 69 188

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 22 15 7 5 1 3 72 12 2816
2020 Part-time 30 26 17 9 7 1 10 62 18 130
2019 Full-time 47 24 14 6 3 1 4 75 10 2458
2019 Part-time 38 24 14 6 10 2 6 67 17 112

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 57 23 12 4 2 1 2 82 6 2807
2020 Part-time 62 17 9 4 2 0 6 84 6 127
2019 Full-time 53 24 11 4 3 1 3 80 8 2450
2019 Part-time 42 29 15 2 4 2 7 78 6 112

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 75 8 4 2 2 5 4 90 5 2808
2020 Part-time 73 11 3 0 3 3 8 94 3 128
2019 Full-time 75 8 4 2 3 5 4 90 6 2446
2019 Part-time 75 7 3 1 4 5 7 92 5 108

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 74 10 4 2 1 2 8 92 3 2808
2020 Part-time 70 11 2 4 2 1 10 91 7 130
2019 Full-time 79 6 2 1 1 2 8 95 3 2446
2019 Part-time 73 5 4 2 3 3 11 90 6 111

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 21 44 19 9 3 4 0 68 12 2808
2020 Part-time 25 43 18 9 0 5 0 72 9 131
2019 Full-time 17 39 22 12 4 5 0 59 17 2453
2019 Part-time 14 40 20 15 6 5 0 57 22 112
2017 Full-time 17 34 23 13 7 6 0 54 22 2956
2017 Part-time 14 38 19 12 10 6 1 56 23 186

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 41 14 9 3 2 0 74 12 2796
2020 Part-time 36 42 14 6 1 1 0 79 7 130
2019 Full-time 27 41 16 10 4 2 0 70 14 2446
2019 Part-time 28 44 13 9 4 3 0 73 14 111
2017 Full-time 32 40 14 7 4 3 0 74 11 2954
2017 Part-time 35 41 9 6 4 4 0 81 10 185
2014 Full-time 35 38 14 7 3 3 0 75 10 2885
2014 Part-time 39 41 11 6 2 2 0 81 8 188

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 37 13 5 2 4 0 78 8 2805
2020 Part-time 38 43 13 2 0 3 0 84 2 130
2019 Full-time 36 38 13 5 3 4 0 78 8 2441
2019 Part-time 36 40 10 6 2 5 0 81 9 109
2017 Full-time 35 37 15 5 3 4 0 76 9 2958
2017 Part-time 34 40 15 4 2 6 0 78 7 186
2014 Full-time 36 37 14 4 3 5 0 77 8 2883
2014 Part-time 40 40 11 2 2 5 0 84 4 188

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 36 15 5 2 6 0 77 7 2807
2020 Part-time 42 36 14 2 0 5 0 83 3 129

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 31 11 7 4 5 2 76 12 2803
2020 Part-time 38 37 10 7 3 4 2 79 10 129

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 52 33 8 5 2 0 0 85 7 2800
2020 Part-time 58 28 9 5 1 0 0 85 6 130
2019 Full-time 43 37 10 6 3 0 0 81 9 2454
2019 Part-time 45 32 10 10 3 0 0 77 13 112
2017 Full-time 40 38 10 7 4 0 0 78 11 2958
2017 Part-time 44 39 10 3 5 0 0 82 8 185
2014 Full-time 38 38 11 8 4 0 0 77 12 2882
2014 Part-time 43 42 6 6 3 1 0 86 8 188

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 33 14 6 4 0 0 76 10 2797
2020 Part-time 39 46 6 8 2 0 0 84 9 130
2019 Full-time 36 33 17 9 5 0 0 69 14 2454
2019 Part-time 33 35 12 11 7 2 0 70 18 112
2017 Full-time 31 33 18 11 7 1 0 65 17 2958
2017 Part-time 32 35 16 12 5 1 0 67 17 186
2014 Full-time 22 37 19 14 8 1 0 59 22 2884
2014 Part-time 23 37 20 12 8 1 0 61 20 188

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 42 35 12 7 3 0 0 77 11 2787
2020 Part-time 40 43 7 9 1 0 0 84 9 130
2019 Full-time 34 36 15 10 5 0 0 70 15 2436
2019 Part-time 34 35 13 10 5 3 0 71 16 111
2017 Full-time 30 36 15 12 6 0 0 66 19 2959
2017 Part-time 31 40 15 9 5 0 0 71 14 186
2014 Full-time 21 38 18 14 8 1 0 59 22 2884
2014 Part-time 24 42 15 11 7 1 0 66 18 188

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 25 16 9 5 4 1 68 15 2807
2020 Part-time 39 30 18 9 2 2 0 70 11 130
2019 Full-time 33 25 18 12 8 3 1 61 20 2455
2019 Part-time 29 23 22 9 10 2 5 56 21 111
2017 Full-time 28 25 18 13 9 6 2 57 23 2957
2017 Part-time 28 29 18 12 6 6 1 61 20 186
2014 Full-time 25 26 18 13 10 6 1 55 25 2886
2014 Part-time 25 25 19 14 6 9 2 56 22 188
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Full-time 19 44 37 2814
2020 Part-time 18 46 36 131
2019 Full-time 22 39 39 2468
2019 Part-time 28 38 34 112
2017 Full-time 24 39 37 2961
2017 Part-time 22 44 35 186
2014 Full-time 23 40 38 2883
2014 Part-time 19 42 39 188

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Full-time 18 36 30 5 3 6 550
2020 Part-time 43 9 0 8 28 12 24
2019 Full-time 14 34 32 7 5 8 548
2019 Part-time 31 0 22 16 31 0 31
2017 Full-time 15 27 36 12 5 5 708
2017 Part-time 14 7 27 17 30 5 41
2014 Full-time 12 31 33 14 9999 10 671
2014 Part-time 21 22 13 9 9999 36 38
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 9 91 2809
2020 Part-time 5 95 131
2019 Full-time 12 88 2464
2019 Part-time 10 90 111

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 54 46 302
2019 Part-time 43 57 12

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 8 92 302
2019 Part-time 0 100 12

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 302
2019 Part-time 0 100 12

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 10 90 302
2019 Part-time 0 100 12

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 302
2019 Part-time 0 100 12

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 4 96 302
2019 Part-time 0 100 12

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 41 59 302
2019 Part-time 48 52 12

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 302
2019 Part-time 0 100 12

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 9 91 302
2019 Part-time 0 100 12

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 48 52 302
2019 Part-time 49 51 12

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 54 46 300
2019 Part-time 58 42 12

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 5 95 300
2019 Part-time 0 100 12

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 9 91 300
2019 Part-time 0 100 12

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 2 98 300
2019 Part-time 0 100 12

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 50 50 293
2019 Part-time 49 51 12

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 61 39 293
2019 Part-time 41 59 12

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 15 85 293
2019 Part-time 0 100 12

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 14 14 16 6 5 39 7 51 19 2805
2020 Part-time 13 8 19 5 5 45 7 42 20 130
2019 Full-time 11 14 20 8 6 33 8 43 23 2459
2019 Part-time 13 20 19 3 8 30 8 52 18 112
2017 Full-time 12 12 20 7 7 35 7 42 24 2966
2017 Part-time 10 13 21 6 6 34 10 41 22 186
2014 Full-time 11 13 18 8 6 36 8 43 25 2883
2014 Part-time 9 11 25 3 3 42 8 39 12 188

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 30 17 6 3 13 1 69 11 2804
2020 Part-time 32 31 16 3 3 14 1 74 7 129
2019 Full-time 27 29 20 7 4 11 1 64 13 2459
2019 Part-time 23 42 11 7 5 11 2 74 14 112
2017 Full-time 24 27 19 8 6 15 1 61 16 2956
2017 Part-time 20 28 19 6 6 17 2 61 15 185
2014 Full-time 21 27 20 7 5 19 1 61 14 2882
2014 Part-time 22 28 23 6 3 18 1 62 10 188
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 7 93 2461
2019 Part-time 8 92 112

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 15 14 17 3 3 41 6 56 12 2807
2020 Part-time 11 13 14 2 2 52 5 57 9 130
2019 Full-time 14 14 21 4 3 37 7 49 13 2458
2019 Part-time 10 13 17 4 5 42 9 48 18 112
2017 Full-time 13 13 20 3 3 41 7 49 13 2955
2017 Part-time 8 10 24 3 3 43 8 37 13 184
2014 Full-time 11 13 19 4 3 44 7 48 13 2884
2014 Part-time 10 11 21 2 2 44 9 45 10 188

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 30 16 4 3 13 1 73 8 2804
2020 Part-time 33 33 13 1 3 16 1 80 5 129
2019 Full-time 30 29 19 4 3 13 2 69 8 2456
2019 Part-time 26 37 11 4 4 18 1 77 10 112
2017 Full-time 28 29 18 4 3 17 2 69 9 2951
2017 Part-time 23 31 22 4 3 15 2 65 8 183
2014 Full-time 24 28 18 4 2 22 1 68 8 2883
2014 Part-time 26 28 19 3 2 20 3 69 7 188
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 26 20 11 11 0 2 58 22 2809
2020 Part-time 31 23 20 9 14 0 3 56 24 129

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 26 29 23 12 9 0 1 55 22 2805
2020 Part-time 18 23 30 10 18 0 1 42 28 129
2019 Full-time 15 27 23 14 19 0 1 43 34 2460
2019 Part-time 15 24 26 14 20 0 1 40 34 112
2017 Full-time 14 24 24 15 22 0 2 38 37 2956
2017 Part-time 16 23 19 16 25 0 1 39 41 186

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 9 20 30 22 19 0 0 29 41 2813
2020 Part-time 13 26 31 20 10 0 0 39 30 129
2019 Full-time 13 23 28 20 16 0 0 35 36 2459
2019 Part-time 18 26 31 15 9 0 1 45 24 112
2017 Full-time 11 22 30 22 15 0 1 32 37 2957
2017 Part-time 19 24 22 24 11 0 0 43 35 186

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 16 27 27 16 13 0 1 43 30 2807
2020 Part-time 15 36 27 15 7 0 0 51 22 129
2019 Full-time 18 27 28 15 10 0 1 46 26 2447
2019 Part-time 21 36 21 16 4 0 2 58 21 112
2017 Full-time 15 28 27 17 11 0 1 44 28 2950
2017 Part-time 25 26 26 13 9 1 1 51 23 185

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 16 23 26 18 15 1 1 40 34 2806
2020 Part-time 18 30 26 15 8 2 1 49 24 129
2019 Full-time 16 24 26 18 15 1 1 41 33 2440
2019 Part-time 22 23 25 13 16 0 1 45 29 112
2017 Full-time 15 21 26 19 16 1 2 37 36 2953
2017 Part-time 20 24 22 14 17 1 1 45 32 186

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 24 24 21 15 14 0 2 49 29 2799
2020 Part-time 32 28 21 9 8 0 1 61 17 129
2019 Full-time 31 26 19 11 9 0 4 59 21 2447
2019 Part-time 39 25 17 9 6 0 4 66 16 111
2017 Full-time 27 25 20 12 10 1 5 55 23 2953
2017 Part-time 34 22 19 10 9 0 7 60 20 186

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 18 24 25 17 16 0 0 42 33 2800
2020 Part-time 20 23 27 18 12 0 1 43 30 128
2019 Full-time 22 28 24 13 12 0 1 50 26 2463
2019 Part-time 29 21 24 13 11 0 2 50 25 110
2017 Full-time 20 26 27 16 10 0 1 47 26 2952
2017 Part-time 20 28 20 21 10 0 1 49 32 186

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 26 22 20 13 12 0 7 52 27 2811
2020 Part-time 23 19 18 19 15 0 5 44 37 130

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 35 22 8 4 1 1 65 12 2807
2020 Part-time 25 44 22 6 3 1 0 69 10 129
2019 Full-time 24 36 23 9 5 1 1 61 15 2452
2019 Part-time 27 34 23 9 7 0 1 61 17 112
2017 Full-time 22 32 24 13 7 1 1 55 20 2954
2017 Part-time 23 34 23 12 6 2 1 58 19 186

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 25 36 23 10 5 1 1 61 15 2803
2020 Part-time 22 46 21 6 2 1 1 70 9 128
2019 Full-time 22 35 26 11 5 1 1 58 16 2451
2019 Part-time 20 40 26 9 4 0 1 61 14 112
2017 Full-time 20 32 25 14 7 1 1 53 21 2952
2017 Part-time 22 37 21 14 3 2 1 61 18 186

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 35 19 8 3 0 1 69 12 2803
2020 Part-time 34 43 17 2 1 1 1 79 4 128
2019 Full-time 29 37 19 9 4 0 1 67 14 2447
2019 Part-time 35 27 25 10 4 0 0 61 14 112
2017 Full-time 26 34 21 10 6 1 2 62 16 2955
2017 Part-time 27 37 22 9 3 1 1 66 12 186

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 41 28 16 8 6 0 1 70 14 2785
2020 Part-time 46 23 18 8 4 1 1 70 12 129
2019 Full-time 37 28 17 9 8 1 1 66 17 2444
2019 Part-time 36 27 17 13 7 0 0 63 20 112

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 23 30 25 14 7 0 0 54 21 2811
2020 Part-time 22 33 25 13 6 1 0 56 20 129

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 21 32 26 13 7 0 0 53 21 2807
2020 Part-time 20 28 28 16 7 1 0 48 23 126
2019 Full-time 29 31 24 10 5 0 1 61 15 2443
2019 Part-time 31 30 23 7 8 0 1 61 15 110
2017 Full-time 25 30 23 12 6 1 2 57 19 2943
2017 Part-time 26 26 28 14 6 0 1 52 20 186

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 31 19 7 3 0 1 71 10 2800
2020 Part-time 36 30 25 5 2 1 1 67 8 129
2019 Full-time 49 27 14 5 4 0 1 76 10 2438
2019 Part-time 49 31 10 5 5 0 0 80 10 110
2017 Full-time 53 25 13 5 3 0 1 79 8 2958
2017 Part-time 60 24 11 3 1 0 1 84 5 186

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 19 35 27 13 6 0 0 54 19 2800
2020 Part-time 13 39 31 10 7 1 0 52 18 129

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 64 18 7 3 1 1 6 88 5 2794
2020 Part-time 66 17 7 3 1 2 4 88 4 129
2019 Full-time 72 12 5 2 2 1 6 90 4 2440
2019 Part-time 73 11 2 4 5 1 5 89 9 112
2017 Full-time 68 13 7 4 3 1 3 85 8 2959
2017 Part-time 77 10 6 3 2 0 2 89 5 186

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 77 9 5 2 2 1 4 91 5 2798
2020 Part-time 77 13 5 1 1 1 2 93 2 129
2019 Full-time 71 11 7 3 4 1 3 86 7 2452
2019 Part-time 72 8 8 2 4 3 2 85 7 111
2017 Full-time 50 30 11 4 2 0 2 82 7 2954
2017 Part-time 56 32 8 3 1 0 1 89 3 186

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 63 23 7 3 1 0 2 88 4 2793
2020 Part-time 63 21 10 3 1 1 2 86 4 129
2019 Full-time 52 30 10 3 3 0 2 83 6 2445
2019 Part-time 56 26 10 5 2 1 0 83 7 111
2017 Full-time 56 20 11 6 4 0 2 79 10 2962
2017 Part-time 61 19 9 5 4 0 1 81 9 186

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 65 18 7 4 3 0 2 85 8 2796
2020 Part-time 71 15 7 2 2 1 2 88 4 127
2019 Full-time 58 21 10 5 4 0 2 81 9 2446
2019 Part-time 57 22 9 7 6 0 0 79 12 112
2017 Full-time 53 15 6 2 1 0 23 89 3 2958
2017 Part-time 57 15 5 0 0 0 24 94 0 185

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 60 14 4 1 1 0 20 93 2 2796
2020 Part-time 60 11 2 3 0 1 22 94 4 129
2019 Full-time 56 14 5 2 1 0 22 89 4 2439
2019 Part-time 59 9 4 1 0 0 27 93 1 111
2017 Full-time 61 20 9 3 1 1 7 87 4 2936
2017 Part-time 67 13 10 1 1 1 8 87 1 186

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 64 22 7 2 1 0 3 89 3 2807
2020 Part-time 64 21 8 4 0 1 2 88 4 127
2019 Full-time 62 20 9 2 1 0 5 87 4 2435
2019 Part-time 71 12 6 2 1 1 8 91 3 112
2017 Full-time 66 14 7 3 4 1 5 86 7 2964
2017 Part-time 69 12 6 3 5 1 4 85 9 186

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 74 14 5 2 2 0 3 90 4 2809
2020 Part-time 73 11 5 4 1 1 5 90 5 129
2019 Full-time 75 11 5 2 3 0 4 90 5 2450
2019 Part-time 70 10 8 3 1 1 8 87 5 111
2017 Full-time 48 30 13 4 2 0 3 81 6 2956
2017 Part-time 51 24 19 2 2 1 1 76 5 185

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 31 16 5 3 0 1 76 8 2809
2020 Part-time 39 29 25 3 4 1 1 68 7 130
2019 Full-time 50 28 14 4 2 0 2 80 6 2445
2019 Part-time 45 35 13 3 2 1 1 82 5 110

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 23 43 24 6 3 0 0 66 10 2812
2020 Part-time 22 40 30 5 2 1 0 63 7 131

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 8 26 41 19 7 0 0 33 26 2805
2020 Part-time 12 27 45 12 3 0 0 39 15 131
2019 Full-time 9 28 39 18 6 0 0 37 23 2460
2019 Part-time 16 35 32 14 4 0 0 51 17 112
2017 Full-time 6 24 42 19 8 0 0 30 27 2966
2017 Part-time 9 29 42 14 6 0 0 38 20 185

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 13 25 39 17 5 0 0 23 38 2804
2020 Part-time 10 17 43 24 5 1 0 29 27 131
2019 Full-time 10 23 41 20 6 0 0 26 33 2442
2019 Part-time 13 21 34 20 12 0 0 32 34 112
2017 Full-time 9 23 43 19 6 0 0 25 32 2954
2017 Part-time 8 21 42 22 6 0 1 28 29 185

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 41 10 4 1 1 0 85 5 2802
2020 Part-time 49 40 6 4 0 2 0 90 4 131
2019 Full-time 34 43 13 7 3 2 0 78 10 2449
2019 Part-time 34 50 9 5 3 0 0 84 8 112
2017 Full-time 34 42 12 6 4 2 0 78 10 2963
2017 Part-time 35 36 16 7 3 3 1 73 10 186

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 33 15 10 4 3 0 70 15 2796
2020 Part-time 40 40 6 6 2 6 0 85 9 131

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 29 11 14 9 2 0 66 23 2803
2020 Part-time 37 34 8 13 5 1 3 74 18 130

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 29 14 4 4 3 1 78 8 2791
2020 Part-time 52 31 6 6 2 3 1 86 7 129

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 34 17 10 5 2 0 67 16 2804
2020 Part-time 33 43 8 8 4 4 0 79 13 130
2019 Full-time 22 36 17 14 9 1 0 59 23 2458
2019 Part-time 20 35 18 11 13 3 0 57 25 111
2017 Full-time 19 38 16 15 10 2 0 58 26 2965
2017 Part-time 18 38 14 17 10 2 0 58 27 184

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 44 8 7 1 0 0 84 8 2812
2020 Part-time 46 41 5 5 0 1 1 89 5 131

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 41 42 10 5 1 1 0 84 6 2806
2020 Part-time 47 42 6 4 0 1 1 90 4 130

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 40 16 7 2 1 1 75 9 2791
2020 Part-time 32 44 13 6 2 1 2 78 9 130

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 36 10 3 1 1 2 85 4 2806
2020 Part-time 46 36 10 3 0 1 3 86 3 130

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 70 17 4 1 0 6 2 95 1 2802
2020 Part-time 67 16 4 0 0 12 1 95 0 130

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 49 37 8 4 1 2 0 87 5 2805
2020 Part-time 51 33 9 4 1 2 1 86 5 129

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 48 30 8 8 4 1 0 80 12 2802
2020 Part-time 50 33 9 5 2 0 1 84 7 130

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 54 30 8 5 2 1 0 86 7 2810
2020 Part-time 54 29 10 2 1 0 4 86 3 128
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 8 92 2802
2020 Part-time 5 95 130

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 12 88 2804
2020 Part-time 17 83 129
2019 Full-time 16 84 2459
2019 Part-time 27 73 112
2017 Full-time 17 83 2957
2017 Part-time 24 76 185
2014 Full-time 15 85 2881
2014 Part-time 22 78 187

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 50 50 343
2020 Part-time 53 47 21

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 81 19 341
2020 Part-time 90 10 21
2019 Full-time 85 15 380
2019 Part-time 79 21 30
2017 Full-time 85 15 497
2017 Part-time 86 14 45
2014 Full-time 83 17 425
2014 Part-time 80 20 42

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 37 6 9 3 0 0 81 12 275
2020 Part-time 44 51 5 0 0 0 0 95 0 18
2019 Full-time 45 34 7 12 2 1 0 80 14 318
2019 Part-time 50 24 0 17 4 4 0 78 22 23
2017 Full-time 51 32 6 8 2 1 0 83 10 421
2017 Part-time 59 41 0 0 0 0 0 100 0 39
2014 Full-time 49 33 8 6 3 1 1 83 9 350
2014 Part-time 62 23 9 5 0 0 0 86 5 34

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 33 8 6 2 3 3 83 9 2802
2020 Part-time 49 25 9 6 1 3 6 82 8 130
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 42 20 0 52 48 2811
2020 Part-time 49 26 24 1 35 65 131

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 33 67 1080
2020 Part-time 11 89 65

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 7 16 15 21 35 1 4 25 59 1077
2020 Part-time 2 10 15 31 38 0 4 12 72 65

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 3 11 12 22 48 1 2 15 72 1078
2020 Part-time 0 13 11 26 48 1 0 14 75 65

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 19 13 8 6 2 12 68 17 2810
2020 Part-time 38 16 12 6 7 0 21 68 16 130
2019 Full-time 36 18 15 10 11 1 9 60 24 2442
2019 Part-time 35 17 7 12 13 3 13 62 29 112
Date modified: