2020 Public Service Employee Survey Results for Veterans Affairs Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 42 3 6 3 0 0 89 8 454
2020 Non-supervisor 46 42 2 8 1 0 0 88 9 1912

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 86 11 1 1 1 0 0 97 2 449
2020 Non-supervisor 83 12 2 2 1 0 0 95 3 1907
2017 Supervisor 76 16 3 3 1 0 0 92 5 343
2017 Non-supervisor 76 18 2 2 0 0 1 95 3 1612
2014 Supervisor 80 15 3 1 0 0 0 96 1 312
2014 Non-supervisor 74 19 2 3 1 0 0 94 4 1343

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 38 38 8 10 4 0 1 78 14 453
2020 Non-supervisor 40 39 8 10 3 0 0 80 13 1915
2019 Supervisor 51 33 5 8 3 0 0 83 11 375
2019 Non-supervisor 46 32 6 11 5 0 0 78 16 1761
2017 Supervisor 46 34 5 10 5 0 0 80 15 345
2017 Non-supervisor 40 34 6 12 8 0 0 74 20 1617
2014 Supervisor 42 27 4 17 9 3 0 70 26 312
2014 Non-supervisor 43 32 6 11 6 1 0 76 18 1340

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 46 10 11 2 0 1 77 13 452
2020 Non-supervisor 32 40 11 13 4 0 1 73 17 1900
2019 Supervisor 31 41 12 12 4 0 1 72 16 374
2019 Non-supervisor 21 38 11 18 12 0 0 60 30 1753
2018 Supervisor 23 46 10 17 4 0 0 69 21 296
2018 Non-supervisor 16 46 9 19 10 0 0 63 28 1234
2017 Supervisor 22 46 11 15 5 0 0 69 20 344
2017 Non-supervisor 20 41 11 19 10 0 0 60 29 1615
2014 Supervisor 18 43 13 16 10 0 0 61 26 312
2014 Non-supervisor 19 35 11 21 14 0 0 54 34 1343

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 38 6 6 2 0 0 86 8 453
2020 Non-supervisor 44 38 7 8 3 0 0 82 11 1896
2019 Supervisor 54 35 4 4 2 0 0 90 6 370
2019 Non-supervisor 43 37 8 8 4 0 0 80 13 1750
2017 Supervisor 53 34 6 6 1 0 0 87 7 345
2017 Non-supervisor 43 35 8 10 4 0 0 78 14 1615
2014 Supervisor 47 41 4 5 2 0 0 89 7 312
2014 Non-supervisor 40 36 8 10 6 0 0 76 15 1342

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 31 7 8 4 0 0 81 12 449
2020 Non-supervisor 54 28 8 7 3 0 0 82 10 1905
2019 Supervisor 48 33 8 7 4 0 0 81 11 374
2019 Non-supervisor 49 30 8 9 4 0 0 79 13 1754
2018 Supervisor 39 34 10 10 6 0 0 73 16 298
2018 Non-supervisor 43 31 10 9 7 0 0 74 16 1232
2017 Supervisor 40 33 9 10 7 0 0 74 17 345
2017 Non-supervisor 43 32 8 9 8 0 0 75 17 1619
2014 Supervisor 39 27 13 13 7 0 0 67 20 312
2014 Non-supervisor 36 30 11 12 9 1 1 68 22 1342

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 40 7 5 2 0 0 86 7 453
2020 Non-supervisor 45 35 11 6 3 0 0 80 9 1910
2019 Supervisor 46 39 11 3 1 0 0 85 5 374
2019 Non-supervisor 40 37 10 8 5 0 0 77 13 1764
2018 Supervisor 37 46 11 3 3 0 0 83 6 297
2018 Non-supervisor 35 41 10 9 5 0 0 76 13 1223
2017 Supervisor 40 46 5 6 2 0 0 86 9 345
2017 Non-supervisor 35 42 9 8 5 0 0 78 13 1619
2014 Supervisor 40 38 8 9 7 0 0 77 15 312
2014 Non-supervisor 28 42 12 10 7 0 0 71 17 1343

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 42 10 9 4 0 0 77 12 453
2020 Non-supervisor 38 35 12 10 4 1 1 74 14 1909
2019 Supervisor 34 39 13 8 6 0 0 73 14 375
2019 Non-supervisor 29 36 14 13 7 0 0 65 21 1760
2018 Supervisor 26 37 17 12 9 0 0 63 21 297
2018 Non-supervisor 22 31 17 17 12 0 0 54 29 1232
2017 Supervisor 32 37 14 10 7 0 0 69 16 344
2017 Non-supervisor 24 34 16 14 12 0 0 58 26 1618
2014 Supervisor 32 33 13 11 11 0 0 65 22 312
2014 Non-supervisor 18 35 18 15 14 0 0 53 29 1343

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 46 9 9 2 0 0 80 11 451
2020 Non-supervisor 36 42 9 10 2 0 0 79 13 1905
2019 Supervisor 29 49 11 8 3 0 0 77 11 374
2019 Non-supervisor 31 41 11 13 4 0 0 71 17 1751
2018 Supervisor 29 44 12 11 5 0 0 72 16 298
2018 Non-supervisor 26 40 14 14 6 0 0 66 20 1234
2017 Supervisor 30 44 14 8 3 0 0 74 12 344
2017 Non-supervisor 30 40 12 12 6 0 0 70 18 1618

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 33 5 4 1 0 0 90 5 452
2020 Non-supervisor 51 37 7 4 2 0 0 88 5 1908
2019 Supervisor 50 38 7 2 2 0 0 89 4 374
2019 Non-supervisor 44 38 10 6 2 0 0 82 8 1757
2018 Supervisor 50 40 7 2 1 0 0 90 3 298
2018 Non-supervisor 43 42 8 6 2 1 0 85 8 1229
2017 Supervisor 49 42 4 3 2 0 0 91 5 344
2017 Non-supervisor 42 40 10 5 3 0 0 82 8 1618
2014 Supervisor 54 27 9 8 2 0 0 81 10 312
2014 Non-supervisor 32 39 15 8 6 1 0 72 14 1342

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 40 8 7 3 0 0 83 10 451
2020 Non-supervisor 40 35 12 9 4 0 0 75 13 1906
2019 Supervisor 40 39 9 8 4 0 0 79 12 376
2019 Non-supervisor 33 33 14 12 8 0 0 67 19 1763
2018 Supervisor 35 39 11 9 6 0 0 74 15 298
2018 Non-supervisor 27 35 14 13 11 0 0 62 24 1223
2017 Supervisor 34 41 10 7 7 0 0 76 14 345
2017 Non-supervisor 27 35 13 13 11 0 0 63 24 1618

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 63 30 4 2 1 0 0 92 3 445
2020 Non-supervisor 57 30 8 3 1 0 0 88 4 1898
2019 Supervisor 63 28 5 3 1 0 0 91 4 374
2019 Non-supervisor 55 30 10 4 2 0 0 85 6 1747
2018 Supervisor 54 36 6 3 0 0 0 91 3 294
2018 Non-supervisor 50 33 11 4 2 0 0 83 6 1218
2017 Supervisor 62 31 6 1 0 0 0 93 1 344
2017 Non-supervisor 54 33 7 3 2 0 0 88 5 1618
2014 Supervisor 70 18 5 3 4 0 0 88 7 311
2014 Non-supervisor 58 28 8 4 2 0 0 86 6 1344

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 41 7 5 2 0 0 86 7 452
2020 Non-supervisor 33 35 14 12 5 1 1 68 17 1903
2019 Supervisor 42 39 9 7 3 0 0 81 10 373
2019 Non-supervisor 27 36 13 14 10 0 0 63 24 1755
2018 Supervisor 35 46 7 7 5 0 0 81 12 297
2018 Non-supervisor 20 36 14 16 13 0 0 56 30 1223
2017 Supervisor 42 43 7 4 5 0 0 84 8 345
2017 Non-supervisor 23 35 13 16 12 0 0 59 28 1616
2014 Supervisor 37 36 5 11 11 0 0 73 21 312
2014 Non-supervisor 17 38 12 15 17 0 1 56 32 1341

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 33 11 4 2 0 0 83 6 451
2020 Non-supervisor 36 33 16 9 5 0 1 70 14 1907
2019 Supervisor 48 34 9 6 3 0 0 82 9 376
2019 Non-supervisor 30 34 17 11 9 0 0 63 20 1761
2018 Supervisor 40 37 14 5 4 0 0 77 9 295
2018 Non-supervisor 24 32 18 14 12 0 0 56 26 1219
2017 Supervisor 45 36 8 6 5 0 0 81 11 345
2017 Non-supervisor 26 34 16 13 11 0 0 60 24 1617
2014 Supervisor 39 33 11 7 10 0 0 73 17 312
2014 Non-supervisor 22 32 17 14 14 0 0 55 28 1344

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 39 10 6 4 0 0 81 9 449
2020 Non-supervisor 40 37 11 9 3 1 0 77 12 1895
2019 Supervisor 40 39 11 7 3 0 0 79 9 373
2019 Non-supervisor 33 37 11 12 7 0 0 71 18 1741
2018 Supervisor 34 41 12 8 5 0 0 75 14 298
2018 Non-supervisor 25 36 16 14 9 0 0 61 23 1226
2017 Supervisor 39 38 8 9 5 0 0 77 14 345
2017 Non-supervisor 29 36 14 12 9 0 0 65 21 1618
2014 Supervisor 40 28 12 12 9 0 0 67 21 311
2014 Non-supervisor 25 33 15 15 11 0 0 58 26 1342

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 36 8 4 2 0 0 86 6 453
2020 Non-supervisor 51 34 8 5 2 0 0 86 7 1907
2019 Supervisor 52 34 8 4 1 0 0 87 5 376
2019 Non-supervisor 47 34 10 7 3 0 0 81 10 1758
2018 Supervisor 42 42 9 4 3 0 0 84 7 296
2018 Non-supervisor 39 38 12 8 3 0 0 77 11 1226
2017 Supervisor 46 39 9 5 2 0 0 84 7 345
2017 Non-supervisor 40 39 10 6 4 0 0 79 10 1618
2014 Supervisor 49 33 9 3 6 0 0 81 9 312
2014 Non-supervisor 39 36 11 10 4 0 0 76 14 1338

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 21 26 26 16 11 0 0 47 27 450
2020 Non-supervisor 40 28 16 7 7 1 1 69 15 1897
2019 Supervisor 14 26 30 18 11 1 0 41 30 375
2019 Non-supervisor 36 28 15 9 10 0 1 64 20 1759
2018 Supervisor 17 30 18 20 15 0 1 47 35 298
2018 Non-supervisor 31 24 19 12 13 0 1 56 25 1232
2017 Supervisor 12 35 25 18 10 0 0 47 28 345
2017 Non-supervisor 31 29 16 12 11 0 1 61 23 1616
2014 Supervisor 12 34 22 18 13 0 0 46 32 312
2014 Non-supervisor 28 26 21 9 15 0 1 55 23 1343

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 29 39 15 4 0 1 19 42 453
2020 Non-supervisor 10 20 31 20 14 2 2 36 31 1910
2019 Supervisor 14 32 41 10 3 0 0 13 46 374
2019 Non-supervisor 15 25 33 17 8 1 2 26 41 1760
2018 Supervisor 16 34 37 12 2 0 0 14 49 298
2018 Non-supervisor 13 30 32 15 7 1 2 22 45 1231
2017 Supervisor 17 29 39 9 5 0 1 14 47 344
2017 Non-supervisor 16 26 32 15 8 0 2 24 43 1611
2014 Supervisor 21 30 40 7 1 0 1 8 52 311
2014 Non-supervisor 20 30 30 13 6 1 1 19 51 1344

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 16 32 31 12 0 1 44 24 450
2020 Non-supervisor 6 12 24 28 24 4 2 56 19 1904
2019 Supervisor 9 23 33 26 7 1 1 34 32 372
2019 Non-supervisor 13 20 28 22 14 1 1 37 34 1753
2018 Supervisor 12 27 35 23 3 1 0 26 39 298
2018 Non-supervisor 13 23 29 21 11 2 1 33 37 1224
2017 Supervisor 9 26 34 19 8 1 2 28 36 344
2017 Non-supervisor 12 20 30 19 13 3 3 34 34 1607
2014 Supervisor 24 24 37 9 3 0 2 13 50 310
2014 Non-supervisor 21 27 27 14 7 2 1 22 50 1338

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 12 24 35 22 6 0 1 28 36 453
2020 Non-supervisor 9 16 29 23 17 3 3 43 27 1904
2019 Supervisor 12 31 36 17 3 1 0 20 43 373
2019 Non-supervisor 13 20 31 19 12 1 3 33 35 1754
2018 Supervisor 18 26 32 21 4 0 1 24 44 295
2018 Non-supervisor 15 24 30 17 10 1 2 28 40 1229
2017 Supervisor 17 25 37 15 4 0 3 20 43 344
2017 Non-supervisor 15 23 31 16 10 1 4 27 40 1607
2014 Supervisor 41 22 24 10 3 0 1 13 63 309
2014 Non-supervisor 22 23 27 13 9 3 3 23 48 1341

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 25 36 22 6 0 1 29 35 447
2020 Non-supervisor 6 10 25 29 24 3 3 56 17 1893
2019 Supervisor 10 25 39 21 5 0 0 26 36 371
2019 Non-supervisor 9 13 30 28 18 1 3 47 23 1748
2018 Supervisor 14 25 36 20 4 0 0 24 39 296
2018 Non-supervisor 10 17 32 25 13 1 2 40 27 1219
2017 Supervisor 15 27 37 15 5 0 0 21 42 343
2017 Non-supervisor 11 17 30 23 15 1 4 39 29 1601
2014 Supervisor 24 22 39 11 2 0 2 14 47 309
2014 Non-supervisor 21 17 28 22 10 1 3 32 39 1333

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 18 20 35 22 5 0 1 27 38 453
2020 Non-supervisor 10 14 23 25 22 3 3 50 26 1902
2019 Supervisor 13 26 37 18 4 1 1 23 39 371
2019 Non-supervisor 15 17 25 21 18 1 3 41 33 1754
2018 Supervisor 18 32 32 13 3 2 0 16 52 298
2018 Non-supervisor 21 24 27 15 9 1 2 26 47 1227
2017 Supervisor 31 28 28 7 5 1 1 12 60 345
2017 Non-supervisor 20 23 25 15 12 2 3 29 45 1607
2014 Supervisor 35 29 30 3 1 0 0 5 65 312
2014 Non-supervisor 32 23 22 11 8 1 2 20 57 1343

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 9 14 37 31 8 1 1 39 23 451
2020 Non-supervisor 7 16 25 21 21 7 3 47 26 1896
2019 Supervisor 13 20 37 23 6 0 1 30 33 370
2019 Non-supervisor 13 20 27 20 15 3 3 37 35 1748
2018 Supervisor 13 25 33 22 6 1 0 29 38 297
2018 Non-supervisor 17 21 28 19 11 2 3 31 40 1225
2017 Supervisor 10 20 36 23 8 1 2 32 31 345
2017 Non-supervisor 13 20 27 20 12 4 4 35 36 1607
2014 Supervisor 16 16 40 18 8 0 2 27 32 311
2014 Non-supervisor 16 18 25 23 11 3 4 37 37 1339

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 13 24 41 16 5 0 1 21 38 450
2020 Non-supervisor 13 19 31 19 14 3 2 34 33 1905
2019 Supervisor 14 31 36 15 4 0 0 19 45 375
2019 Non-supervisor 17 22 32 17 9 1 2 27 41 1758
2018 Supervisor 15 31 35 16 2 0 1 18 47 297
2018 Non-supervisor 19 25 34 13 6 1 1 20 45 1231
2017 Supervisor 15 28 38 13 5 1 1 17 44 344
2017 Non-supervisor 19 25 32 13 7 2 2 21 46 1605
2014 Supervisor 23 35 27 11 2 0 1 14 58 311
2014 Non-supervisor 21 25 30 13 7 1 3 21 48 1335

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 8 18 40 24 10 0 1 34 26 453
2020 Non-supervisor 5 14 38 26 15 1 1 42 20 1908
2019 Supervisor 9 25 38 23 4 0 0 27 35 374
2019 Non-supervisor 13 23 36 18 9 0 1 28 36 1760
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 37 14 6 3 3 2 76 9 454
2020 Non-supervisor 31 25 17 7 4 10 5 66 13 1912
2019 Supervisor 29 42 13 8 4 2 2 74 12 374
2019 Non-supervisor 30 27 15 11 8 6 3 62 21 1756
2018 Supervisor 24 40 15 11 6 2 2 67 18 298
2018 Non-supervisor 19 28 20 14 11 5 3 51 26 1231
2017 Supervisor 31 39 15 8 4 2 2 73 12 344
2017 Non-supervisor 26 27 15 11 12 6 3 58 26 1618
2014 Supervisor 32 32 21 8 5 0 1 65 13 312
2014 Non-supervisor 25 27 17 11 11 5 4 57 24 1341

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 56 30 6 4 3 0 0 87 8 454
2020 Non-supervisor 55 24 8 7 4 2 0 80 12 1910
2019 Supervisor 54 30 6 7 2 0 0 85 10 376
2019 Non-supervisor 45 27 10 11 7 1 0 72 18 1761
2018 Supervisor 46 34 6 8 5 1 0 81 13 297
2018 Non-supervisor 33 31 10 14 11 1 0 64 25 1228
2017 Supervisor 50 34 6 7 3 0 0 84 10 345
2017 Non-supervisor 39 29 9 12 10 1 0 68 22 1619
2014 Supervisor 44 41 4 6 4 0 0 86 10 312
2014 Non-supervisor 37 29 10 12 10 1 0 67 22 1342

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 33 3 4 2 0 0 91 5 451
2020 Non-supervisor 63 26 4 4 2 0 0 90 6 1907
2019 Supervisor 51 35 4 9 1 0 0 86 10 374
2019 Non-supervisor 50 32 6 8 3 0 0 82 12 1755
2018 Supervisor 45 37 7 6 5 0 0 81 11 298
2018 Non-supervisor 42 37 7 10 3 0 0 79 14 1232
2017 Supervisor 42 45 6 5 2 0 0 87 7 344
2017 Non-supervisor 44 34 9 9 5 0 0 78 14 1617
2014 Supervisor 38 47 5 8 2 0 0 85 10 312
2014 Non-supervisor 40 35 10 11 4 0 0 76 15 1342

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 54 35 7 2 1 1 0 90 3 446
2020 Non-supervisor 49 33 9 4 2 2 0 84 6 1897
2019 Supervisor 49 40 6 4 1 0 0 89 6 375
2019 Non-supervisor 42 38 10 6 3 1 0 81 9 1761
2018 Supervisor 45 35 11 5 3 1 0 81 8 297
2018 Non-supervisor 34 39 14 6 4 2 0 74 11 1231

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 64 23 6 2 1 2 2 90 3 453
2020 Non-supervisor 55 21 9 3 3 7 3 84 6 1910
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 69 21 7 2 2 0 0 90 3 454
2020 Non-supervisor 50 23 13 3 3 2 5 79 7 1907
2019 Supervisor 66 23 7 2 1 0 0 90 3 372
2019 Non-supervisor 46 24 16 5 4 1 4 74 10 1764

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 34 7 5 4 0 0 85 8 452
2020 Non-supervisor 51 26 10 7 4 1 1 79 11 1911
2019 Supervisor 45 34 10 5 5 0 0 80 10 374
2019 Non-supervisor 41 29 13 9 7 1 1 71 16 1762
2018 Supervisor 38 35 9 9 8 0 0 73 17 296
2018 Non-supervisor 34 32 14 11 8 1 1 66 19 1225
2017 Supervisor 39 39 10 7 4 1 0 79 11 344
2017 Non-supervisor 37 32 11 10 9 0 0 70 19 1620
2014 Supervisor 43 29 10 7 8 0 2 74 16 312
2014 Non-supervisor 42 31 10 9 7 1 0 74 16 1344

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 60 23 7 4 3 1 1 85 8 451
2020 Non-supervisor 56 21 11 4 4 3 1 80 8 1909

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 30 5 4 3 0 0 88 7 454
2020 Non-supervisor 55 26 8 6 3 1 1 82 9 1912
2019 Supervisor 51 32 8 6 3 0 0 83 9 372
2019 Non-supervisor 47 27 10 9 6 0 1 75 15 1751
2018 Supervisor 46 32 7 9 6 0 0 78 15 292
2018 Non-supervisor 40 29 13 10 8 1 0 69 18 1221
2017 Supervisor 46 35 7 7 3 1 0 82 10 343
2017 Non-supervisor 41 31 10 10 8 0 0 72 18 1618
2014 Supervisor 51 25 8 7 7 0 2 78 14 312
2014 Non-supervisor 44 28 11 9 7 0 0 73 16 1344

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 35 65 454
2020 Non-supervisor 44 56 1911

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 68 13 7 2 1 2 7 89 3 454
2020 Non-supervisor 56 14 8 2 2 6 12 85 5 1911

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 66 23 5 3 2 0 0 89 6 452
2020 Non-supervisor 63 22 7 5 3 0 0 85 8 1909
2019 Supervisor 61 28 4 4 3 0 0 89 7 372
2019 Non-supervisor 53 26 8 7 5 0 0 79 13 1764
2018 Supervisor 50 24 13 8 6 0 0 74 13 296
2018 Non-supervisor 45 26 11 10 8 0 0 71 18 1225
2017 Supervisor 55 28 7 7 3 1 0 83 10 343
2017 Non-supervisor 50 24 9 8 8 0 0 75 16 1612
2014 Supervisor 56 20 7 8 8 0 2 77 16 311
2014 Non-supervisor 53 23 10 7 7 0 0 76 13 1342
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 36 12 7 3 2 0 78 10 453
2020 Non-supervisor 48 25 10 4 3 10 0 81 8 1909
2019 Supervisor 31 41 14 9 3 2 0 73 12 371
2019 Non-supervisor 35 30 16 8 5 6 0 70 14 1759
2018 Supervisor 31 36 14 13 3 4 0 69 16 297
2018 Non-supervisor 27 29 19 10 7 8 0 61 19 1231
2017 Supervisor 28 39 13 12 5 2 0 69 17 345
2017 Non-supervisor 30 30 16 8 7 9 0 66 16 1617
2014 Supervisor 20 36 14 13 12 4 0 59 26 311
2014 Non-supervisor 19 23 23 12 14 9 0 46 29 1344

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 37 39 13 6 5 0 0 76 11 453
2020 Non-supervisor 43 31 11 7 4 4 0 77 12 1902
2019 Supervisor 30 41 14 11 3 0 0 71 15 371
2019 Non-supervisor 31 30 17 12 7 2 0 63 19 1759
2018 Supervisor 26 36 19 13 5 1 0 62 19 296
2018 Non-supervisor 22 31 17 16 11 3 0 54 28 1228
2017 Supervisor 24 41 15 13 6 0 0 66 19 345
2017 Non-supervisor 24 30 17 16 10 3 0 56 26 1616
2014 Supervisor 16 21 28 19 14 1 1 38 33 310
2014 Non-supervisor 14 23 18 20 22 4 0 38 43 1344

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 26 42 14 12 5 0 0 68 17 451
2020 Non-supervisor 33 30 16 9 5 7 0 68 15 1905
2019 Supervisor 14 43 21 16 6 1 0 57 22 370
2019 Non-supervisor 22 28 19 17 9 4 0 53 27 1757
2018 Supervisor 16 31 21 23 8 2 0 47 31 297
2018 Non-supervisor 14 26 19 19 14 7 0 43 36 1228
2017 Supervisor 13 36 20 21 9 1 0 50 30 344
2017 Non-supervisor 16 25 18 20 13 7 1 45 35 1615
2014 Supervisor 9 21 27 22 20 2 0 30 42 311
2014 Non-supervisor 11 18 18 22 24 6 0 31 50 1342

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 42 15 13 6 1 0 66 20 454
2020 Non-supervisor 31 35 13 12 6 3 0 68 19 1912
2019 Supervisor 14 42 19 19 6 0 0 56 26 369
2019 Non-supervisor 20 29 17 20 12 2 0 50 33 1761
2018 Supervisor 14 31 19 26 10 0 0 46 36 297
2018 Non-supervisor 14 25 18 22 18 3 0 40 42 1227
2017 Supervisor 15 41 16 16 10 1 0 57 26 344
2017 Non-supervisor 17 28 16 21 15 4 0 46 37 1613
2014 Supervisor 8 28 13 32 18 1 0 36 50 310
2014 Non-supervisor 11 20 16 21 27 4 0 32 51 1341

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 45 32 14 4 2 2 1 80 6 454
2020 Non-supervisor 50 22 10 4 2 10 2 82 7 1910
2019 Supervisor 46 30 15 4 1 3 1 79 5 375
2019 Non-supervisor 48 20 11 4 3 11 2 79 8 1758
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 44 13 6 2 0 0 79 7 453
2020 Non-supervisor 42 40 9 5 2 1 0 83 7 1908
2019 Supervisor 28 49 15 7 2 0 0 76 8 373
2019 Non-supervisor 28 42 16 9 4 1 0 71 13 1761
2018 Supervisor 28 46 13 10 3 0 0 74 13 298
2018 Non-supervisor 23 44 16 11 5 1 0 67 16 1221
2017 Supervisor 30 45 12 10 3 1 0 75 12 345
2017 Non-supervisor 30 41 15 9 4 1 0 72 13 1619
2014 Supervisor 16 29 15 28 12 0 0 45 40 311
2014 Non-supervisor 16 32 21 16 12 3 1 50 28 1342

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 42 18 17 6 0 0 59 23 449
2020 Non-supervisor 27 36 14 14 6 3 0 65 20 1898
2019 Supervisor 10 35 21 21 12 1 0 46 33 372
2019 Non-supervisor 14 30 16 22 15 1 0 45 39 1756

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 40 10 6 3 1 1 80 10 452
2020 Non-supervisor 40 35 11 7 4 3 1 78 11 1906
2019 Supervisor 28 43 15 10 3 1 1 72 13 375
2019 Non-supervisor 31 33 15 11 7 2 1 65 19 1758
2018 Supervisor 37 40 12 7 4 1 0 77 11 297
2018 Non-supervisor 25 39 14 12 7 2 0 66 20 1222
2017 Supervisor 44 37 9 7 2 1 0 82 9 344
2017 Non-supervisor 33 34 12 10 7 2 1 70 17 1615
2014 Supervisor 46 27 18 5 4 1 0 74 8 311
2014 Non-supervisor 33 37 13 7 6 3 1 73 14 1341

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 41 11 7 1 0 0 81 8 451
2020 Non-supervisor 46 34 11 4 2 1 0 82 7 1901
2019 Supervisor 29 43 18 7 3 0 0 72 10 371
2019 Non-supervisor 31 36 19 8 4 1 0 68 12 1755
2018 Supervisor 34 37 19 8 3 0 0 71 10 295
2018 Non-supervisor 26 36 20 10 5 2 0 64 15 1217

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 30 19 10 7 5 3 62 18 452
2020 Non-supervisor 31 25 15 9 8 10 1 64 19 1907
2019 Supervisor 22 25 23 13 9 5 2 51 24 374
2019 Non-supervisor 21 22 20 13 12 9 2 49 29 1759
2018 Supervisor 26 25 18 12 9 5 4 56 24 296
2018 Non-supervisor 16 21 21 15 17 9 1 42 35 1224
2017 Supervisor 24 30 15 14 8 6 3 59 25 345
2017 Non-supervisor 17 22 18 18 15 9 2 44 36 1617
2014 Supervisor 21 19 13 27 9 4 7 46 40 310
2014 Non-supervisor 15 25 17 16 15 10 3 45 35 1341

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 42 15 10 4 0 0 71 14 451
2020 Non-supervisor 33 32 13 10 7 4 1 69 17 1909
2019 Supervisor 25 39 17 11 8 1 0 64 19 371
2019 Non-supervisor 24 30 16 15 11 3 0 56 27 1760
2018 Supervisor 21 37 14 21 7 0 0 58 28 294
2018 Non-supervisor 16 26 19 20 15 3 0 44 37 1221
2017 Supervisor 18 42 16 15 7 1 0 61 23 345
2017 Non-supervisor 19 27 16 19 14 4 1 49 34 1618
2014 Supervisor 15 26 25 18 15 1 0 42 33 309
2014 Non-supervisor 13 23 18 20 18 5 2 39 42 1342

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 33 14 11 7 1 2 66 19 452
2020 Non-supervisor 27 28 15 13 10 5 2 59 24 1913
2019 Supervisor 27 35 14 10 11 1 1 63 22 373
2019 Non-supervisor 23 27 14 15 16 3 2 53 32 1761
2018 Supervisor 24 37 10 14 13 0 2 62 27 298
2018 Non-supervisor 15 25 15 18 21 3 2 43 41 1223
2017 Supervisor 23 35 12 14 13 1 1 59 28 344
2017 Non-supervisor 16 23 16 18 21 4 3 42 42 1615
2014 Supervisor 18 26 23 15 15 2 1 45 31 310
2014 Non-supervisor 9 19 16 20 26 5 4 31 51 1342

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 52 27 12 4 4 0 2 80 8 454
2020 Non-supervisor 54 21 12 4 4 1 4 79 8 1912
2019 Supervisor 48 27 14 5 3 0 3 77 8 375
2019 Non-supervisor 55 22 11 4 2 1 6 82 6 1758

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 53 25 11 5 3 0 1 80 8 454
2020 Non-supervisor 49 21 15 6 4 2 3 74 11 1910
2019 Supervisor 55 22 13 5 3 0 2 78 8 374
2019 Non-supervisor 40 24 15 8 6 2 5 68 15 1753

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 85 6 2 1 2 1 3 95 3 454
2020 Non-supervisor 82 6 3 2 2 3 4 94 3 1904
2019 Supervisor 82 8 1 1 2 2 5 96 3 375
2019 Non-supervisor 77 8 3 2 2 4 5 93 4 1752

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 87 5 2 1 1 0 3 96 2 454
2020 Non-supervisor 75 10 3 2 1 2 6 93 3 1906
2019 Supervisor 83 4 1 0 1 2 9 97 1 370
2019 Non-supervisor 76 7 4 1 2 2 9 92 4 1749

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 31 50 12 4 1 1 0 81 6 452
2020 Non-supervisor 25 40 18 8 4 4 0 68 13 1902
2019 Supervisor 30 50 12 5 2 0 0 80 8 373
2019 Non-supervisor 17 40 18 14 7 3 0 60 22 1760
2018 Supervisor 29 44 15 6 4 2 1 75 10 298
2018 Non-supervisor 13 34 23 16 10 4 0 49 27 1224
2017 Supervisor 27 43 16 7 5 1 0 71 12 345
2017 Non-supervisor 17 31 21 16 10 5 0 50 28 1618

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 43 9 5 1 0 0 85 7 447
2020 Non-supervisor 45 36 9 6 3 2 0 82 9 1895
2019 Supervisor 41 41 10 8 1 0 0 81 9 369
2019 Non-supervisor 36 38 12 8 4 2 0 76 12 1754
2018 Supervisor 41 43 10 4 1 1 0 85 5 297
2018 Non-supervisor 35 40 14 6 4 2 0 77 10 1225
2017 Supervisor 40 43 10 5 1 1 0 84 6 345
2017 Non-supervisor 38 37 12 7 3 2 0 76 11 1617
2014 Supervisor 38 47 8 5 1 2 0 86 6 310
2014 Non-supervisor 36 36 14 7 4 3 0 74 12 1342

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 39 12 3 1 2 0 83 4 454
2020 Non-supervisor 50 31 10 3 2 3 0 84 6 1905
2019 Supervisor 48 37 9 3 1 2 0 86 4 369
2019 Non-supervisor 43 34 12 4 2 3 0 81 6 1747
2018 Supervisor 42 40 12 3 1 1 0 83 4 298
2018 Non-supervisor 37 36 14 6 3 3 0 76 9 1226
2017 Supervisor 43 39 11 2 2 2 0 84 5 345
2017 Non-supervisor 36 34 17 5 4 4 1 73 9 1612
2014 Supervisor 35 33 23 2 2 4 0 72 5 309
2014 Non-supervisor 36 34 17 4 2 6 1 75 7 1340

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 36 15 3 2 4 1 79 5 453
2020 Non-supervisor 45 30 13 3 2 6 1 80 6 1907

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 31 7 2 2 1 1 88 4 454
2020 Non-supervisor 51 30 8 3 2 4 2 85 6 1902

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 34 5 2 1 0 0 92 4 453
2020 Non-supervisor 64 25 5 3 2 0 0 90 5 1906
2019 Supervisor 52 36 6 4 2 0 0 88 6 373
2019 Non-supervisor 49 34 9 5 3 0 0 83 8 1759
2018 Supervisor 51 33 10 4 1 0 0 84 6 297
2018 Non-supervisor 42 39 9 6 4 0 0 81 10 1227
2017 Supervisor 48 37 8 5 2 0 0 86 7 344
2017 Non-supervisor 44 36 9 8 4 0 0 80 12 1615
2014 Supervisor 34 45 8 8 4 0 0 79 13 310
2014 Non-supervisor 37 37 11 8 6 0 0 75 14 1339

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 33 12 6 2 0 0 80 8 450
2020 Non-supervisor 53 26 11 5 4 1 0 80 9 1903
2019 Supervisor 45 32 13 6 4 0 0 77 10 372
2019 Non-supervisor 39 31 13 9 7 0 0 71 16 1755
2018 Supervisor 39 31 16 9 5 0 0 70 14 295
2018 Non-supervisor 31 31 17 12 9 0 0 62 21 1227
2017 Supervisor 34 36 17 9 4 0 0 71 12 345
2017 Non-supervisor 32 31 16 11 9 0 0 63 21 1616
2014 Supervisor 15 32 29 15 8 0 0 48 24 310
2014 Non-supervisor 23 29 17 15 16 1 0 52 31 1342

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 47 34 12 5 3 0 0 81 7 448
2020 Non-supervisor 52 29 10 6 3 0 0 81 10 1902
2019 Supervisor 43 34 14 5 4 0 0 77 9 369
2019 Non-supervisor 38 34 12 10 6 0 0 72 16 1754
2018 Supervisor 38 33 16 10 4 0 0 70 14 297
2018 Non-supervisor 29 36 16 12 7 0 0 65 19 1216
2017 Supervisor 34 39 14 10 3 0 0 73 13 345
2017 Non-supervisor 31 34 16 12 7 0 0 65 19 1619
2014 Supervisor 17 29 27 21 7 0 0 45 28 310
2014 Non-supervisor 22 31 17 15 15 0 0 53 30 1342

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 44 26 16 9 4 1 0 71 13 452
2020 Non-supervisor 44 22 14 10 6 4 0 69 16 1909
2019 Supervisor 42 23 16 10 7 2 0 66 17 372
2019 Non-supervisor 34 22 19 12 9 3 0 59 22 1759
2018 Supervisor 34 25 18 13 7 3 0 60 21 297
2018 Non-supervisor 29 24 19 14 11 3 0 55 26 1228
2017 Supervisor 34 30 14 13 7 2 0 65 21 345
2017 Non-supervisor 30 23 18 13 11 5 0 55 25 1617
2014 Supervisor 26 32 18 11 10 3 0 60 22 310
2014 Non-supervisor 25 20 20 14 13 6 2 49 30 1342
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Supervisor 25 42 33 454
2020 Non-supervisor 21 43 35 1914
2019 Supervisor 29 39 32 376
2019 Non-supervisor 27 36 37 1765
2018 Supervisor 31 38 32 297
2018 Non-supervisor 26 37 37 1228
2017 Supervisor 27 38 35 345
2017 Non-supervisor 24 38 37 1620
2014 Supervisor 25 44 31 310
2014 Non-supervisor 25 36 38 1341

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Supervisor 17 42 31 2 3 6 116
2020 Non-supervisor 17 33 23 5 19 4 400
2019 Supervisor 20 40 30 1 1 8 107
2019 Non-supervisor 18 26 24 6 19 7 442
2018 Supervisor 17 43 29 3 2 5 92
2018 Non-supervisor 16 31 29 7 13 5 317
2017 Supervisor 23 36 29 2 3 6 94
2017 Non-supervisor 17 25 24 7 21 5 380
2014 Supervisor 16 40 19 14 9999 11 89
2014 Non-supervisor 23 18 23 15 9999 21 312
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 8 92 453
2020 Non-supervisor 9 91 1913
2019 Supervisor 13 87 373
2019 Non-supervisor 13 87 1763
2018 Supervisor 12 88 297
2018 Non-supervisor 17 83 1230

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 42 58 36
2020 Non-supervisor 44 56 173
2019 Supervisor 49 51 49
2019 Non-supervisor 49 51 242
2018 Supervisor 55 45 35
2018 Non-supervisor 52 48 215

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 57 43 36
2020 Non-supervisor 58 42 173
2019 Supervisor 43 57 49
2019 Non-supervisor 68 32 242
2018 Supervisor 43 57 35
2018 Non-supervisor 58 42 215

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 25 75 35
2018 Non-supervisor 2 98 215

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 17 83 35
2018 Non-supervisor 13 87 215

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 35
2018 Non-supervisor 4 96 215

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 63 37 36
2020 Non-supervisor 34 66 173
2019 Supervisor 39 61 49
2019 Non-supervisor 42 58 241
2018 Supervisor 55 45 35
2018 Non-supervisor 35 65 215

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 49 51 36
2020 Non-supervisor 41 59 173
2019 Supervisor 30 70 49
2019 Non-supervisor 48 52 241
2018 Supervisor 24 76 35
2018 Non-supervisor 38 62 215

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 51 49 36
2020 Non-supervisor 41 59 173
2019 Supervisor 39 61 49
2019 Non-supervisor 52 48 241
2018 Supervisor 38 62 35
2018 Non-supervisor 47 53 215

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 32 68 36
2020 Non-supervisor 42 58 173
2019 Supervisor 53 47 49
2019 Non-supervisor 52 48 241
2018 Supervisor 25 75 35
2018 Non-supervisor 42 58 215

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 42 58 36
2020 Non-supervisor 33 67 173
2019 Supervisor 37 63 49
2019 Non-supervisor 33 67 241
2018 Supervisor 41 59 35
2018 Non-supervisor 28 72 215

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 42 58 36
2020 Non-supervisor 49 51 173
2019 Supervisor 45 55 49
2019 Non-supervisor 50 50 241
2018 Supervisor 62 38 35
2018 Non-supervisor 53 47 215

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 35 65 36
2020 Non-supervisor 39 61 173
2019 Supervisor 40 60 49
2019 Non-supervisor 37 63 241
2018 Supervisor 34 66 35
2018 Non-supervisor 29 71 215

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 16 84 36
2020 Non-supervisor 12 88 173
2019 Supervisor 10 90 49
2019 Non-supervisor 12 88 241
2018 Supervisor 14 86 35
2018 Non-supervisor 13 87 215

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 45 55 36
2020 Non-supervisor 42 58 173
2019 Supervisor 27 73 49
2019 Non-supervisor 54 46 241
2018 Supervisor 31 69 35
2018 Non-supervisor 49 51 215

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 28 72 36
2020 Non-supervisor 24 76 173
2019 Supervisor 19 81 49
2019 Non-supervisor 29 71 241
2018 Supervisor 35 65 35
2018 Non-supervisor 19 81 215

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 17 83 49
2019 Non-supervisor 18 82 241
2018 Supervisor 16 84 35
2018 Non-supervisor 16 84 215

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 60 40 36
2020 Non-supervisor 52 48 173
2019 Supervisor 54 46 49
2019 Non-supervisor 56 44 240
2018 Supervisor 62 38 35
2018 Non-supervisor 51 49 214

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 32 68 36
2020 Non-supervisor 32 68 173
2019 Supervisor 44 56 49
2019 Non-supervisor 27 73 240
2018 Supervisor 41 59 35
2018 Non-supervisor 23 77 214

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 20 80 36
2020 Non-supervisor 4 96 173
2019 Supervisor 15 85 49
2019 Non-supervisor 7 93 240

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 13 87 49
2019 Non-supervisor 28 72 240

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 17 83 36
2020 Non-supervisor 7 93 173
2019 Supervisor 12 88 49
2019 Non-supervisor 10 90 240

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 35
2018 Non-supervisor 7 93 214

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 14 86 49
2019 Non-supervisor 14 86 240

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 17 83 36
2020 Non-supervisor 10 90 173
2019 Supervisor 12 88 49
2019 Non-supervisor 13 87 240

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 25 75 36
2020 Non-supervisor 27 73 173
2019 Supervisor 21 79 49
2019 Non-supervisor 24 76 240
2018 Supervisor 26 74 35
2018 Non-supervisor 30 70 214

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 15 85 35
2018 Non-supervisor 24 76 198

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 14 86 35
2018 Non-supervisor 8 92 198

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 14 86 35
2018 Non-supervisor 8 92 198

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 21 79 35
2018 Non-supervisor 30 70 198

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 29 71 35
2018 Non-supervisor 48 52 198

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 35
2018 Non-supervisor 3 97 198

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 44 56 35
2018 Non-supervisor 57 43 198

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 35
2018 Non-supervisor 4 96 198

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 26 74 35
2018 Non-supervisor 14 86 198

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 27 24 17 7 3 18 3 65 14 452
2020 Non-supervisor 25 15 15 6 4 27 8 62 16 1909
2019 Supervisor 17 23 24 9 4 18 5 52 17 376
2019 Non-supervisor 17 14 20 7 8 25 9 48 22 1761
2018 Supervisor 19 25 19 9 6 19 3 57 19 297
2018 Non-supervisor 13 15 26 9 9 25 4 39 25 1232
2017 Supervisor 20 24 18 7 4 22 6 60 15 345
2017 Non-supervisor 13 13 21 7 9 27 9 41 26 1618
2014 Supervisor 19 20 34 4 4 15 3 48 10 310
2014 Non-supervisor 11 15 21 8 8 30 6 42 25 1340

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 42 34 16 5 2 2 1 77 7 451
2020 Non-supervisor 45 29 12 4 3 6 1 79 8 1907
2019 Supervisor 33 38 16 6 2 4 1 75 9 372
2019 Non-supervisor 36 28 16 7 5 8 1 70 13 1761
2018 Supervisor 33 37 14 10 2 4 0 73 12 297
2018 Non-supervisor 24 30 20 11 6 9 1 60 18 1230
2017 Supervisor 33 34 20 6 2 6 1 71 8 343
2017 Non-supervisor 25 27 20 7 7 13 1 61 17 1618
2014 Supervisor 26 26 31 6 4 7 0 56 11 310
2014 Non-supervisor 21 28 19 9 7 16 2 58 19 1338
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 4 96 450
2020 Non-supervisor 5 95 1911
2019 Supervisor 4 96 375
2019 Non-supervisor 6 94 1764
2018 Supervisor 3 97 297
2018 Non-supervisor 9 91 1226

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 28 72 17
2020 Non-supervisor 24 76 92
2019 Supervisor 41 59 13
2019 Non-supervisor 32 68 103

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 17
2020 Non-supervisor 0 100 92

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 17
2020 Non-supervisor 7 93 92

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 17
2020 Non-supervisor 10 90 92
2019 Supervisor 0 100 13
2019 Non-supervisor 7 93 103

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 17
2020 Non-supervisor 10 90 92
2019 Supervisor 0 100 13
2019 Non-supervisor 8 92 103

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 17
2020 Non-supervisor 12 88 92
2019 Supervisor 0 100 13
2019 Non-supervisor 7 93 102

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 17
2020 Non-supervisor 5 95 92

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 30 70 17
2020 Non-supervisor 18 82 92

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 17
2020 Non-supervisor 0 100 92
2019 Supervisor 0 100 13
2019 Non-supervisor 0 100 102

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 17
2020 Non-supervisor 13 87 92

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 17
2020 Non-supervisor 0 100 92
2019 Supervisor 0 100 13
2019 Non-supervisor 0 100 102

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 17
2020 Non-supervisor 0 100 92
2019 Supervisor 0 100 13
2019 Non-supervisor 0 100 102

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 48 52 17
2020 Non-supervisor 30 70 92
2019 Supervisor 47 53 13
2019 Non-supervisor 43 57 102

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 9 91 102

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 8 92 102

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 0 100 17
2020 Non-supervisor 9 91 92

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 28 72 17
2020 Non-supervisor 46 54 92
2019 Supervisor 53 47 13
2019 Non-supervisor 41 59 102

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 28 23 19 3 1 22 4 68 6 453
2020 Non-supervisor 27 15 16 3 3 29 7 66 8 1904
2019 Supervisor 24 20 21 4 3 25 4 61 9 373
2019 Non-supervisor 21 13 21 4 3 30 8 55 11 1759
2018 Supervisor 22 26 22 3 1 25 2 65 5 297
2018 Non-supervisor 15 16 27 5 5 29 5 45 14 1231
2017 Supervisor 24 21 21 2 2 27 4 64 5 345
2017 Non-supervisor 15 14 23 3 3 34 8 50 11 1619
2014 Supervisor 19 15 35 1 2 24 3 47 4 310
2014 Non-supervisor 14 15 23 3 3 35 7 50 11 1340

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 40 36 16 4 1 3 1 78 5 452
2020 Non-supervisor 46 28 12 3 2 7 1 81 6 1908
2019 Supervisor 39 32 16 4 1 6 1 77 5 374
2019 Non-supervisor 38 27 17 4 2 10 1 74 7 1762
2018 Supervisor 35 38 16 2 1 7 1 79 4 298
2018 Non-supervisor 26 29 22 6 4 11 1 63 11 1227
2017 Supervisor 38 31 19 3 1 8 1 76 3 344
2017 Non-supervisor 29 29 17 4 3 16 2 70 9 1619
2014 Supervisor 30 24 31 2 2 11 0 60 5 310
2014 Non-supervisor 24 27 23 3 3 18 2 63 8 1335
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 27 10 7 3 0 0 79 10 453
2020 Non-supervisor 50 20 13 7 8 0 1 72 15 1908

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 33 35 20 6 5 0 0 69 11 452
2020 Non-supervisor 35 28 20 9 7 0 0 64 16 1909
2019 Supervisor 17 30 24 14 15 0 0 46 29 373
2019 Non-supervisor 23 28 22 12 15 0 1 51 27 1765
2018 Supervisor 17 26 25 13 19 0 1 43 32 297
2018 Non-supervisor 19 26 21 14 20 0 0 45 34 1231
2017 Supervisor 16 20 21 19 24 0 0 36 43 344
2017 Non-supervisor 18 22 20 17 22 0 1 40 40 1615

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 10 22 31 21 15 0 0 32 36 452
2020 Non-supervisor 25 26 23 12 13 1 1 52 25 1910
2019 Supervisor 9 23 30 23 14 0 0 32 38 374
2019 Non-supervisor 21 27 23 12 16 0 1 48 29 1762
2018 Supervisor 7 20 30 22 21 0 0 27 43 297
2018 Non-supervisor 13 26 25 17 18 0 0 39 35 1230
2017 Supervisor 7 19 32 26 16 0 0 26 42 344
2017 Non-supervisor 17 24 24 15 19 0 1 42 34 1613

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 18 28 30 15 8 0 0 47 23 454
2020 Non-supervisor 38 27 16 8 7 2 1 68 15 1903
2019 Supervisor 15 31 28 18 7 0 0 46 26 371
2019 Non-supervisor 33 27 19 10 9 0 2 61 19 1757
2018 Supervisor 12 23 31 20 14 0 0 35 34 293
2018 Non-supervisor 21 30 24 13 10 0 2 52 24 1224
2017 Supervisor 11 26 29 20 13 0 1 37 33 345
2017 Non-supervisor 25 26 22 12 11 0 3 53 24 1606

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 25 26 21 14 0 0 39 35 450
2020 Non-supervisor 32 24 17 12 12 2 1 58 24 1895
2019 Supervisor 11 26 28 22 14 0 0 37 36 373
2019 Non-supervisor 25 25 18 14 17 1 1 50 31 1758
2018 Supervisor 8 16 27 24 25 0 0 25 49 296
2018 Non-supervisor 15 24 22 17 22 0 1 39 39 1221
2017 Supervisor 6 19 25 25 25 0 1 25 50 344
2017 Non-supervisor 17 24 21 17 20 0 1 41 38 1615

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 28 19 11 6 0 0 63 18 452
2020 Non-supervisor 64 17 8 3 2 1 6 86 5 1897
2019 Supervisor 32 33 18 9 7 0 1 66 16 372
2019 Non-supervisor 61 19 8 2 2 0 6 86 5 1757
2018 Supervisor 29 26 21 12 9 0 2 56 22 295
2018 Non-supervisor 54 22 9 3 3 0 9 84 6 1221
2017 Supervisor 31 29 19 10 8 0 3 63 18 342
2017 Non-supervisor 52 21 9 3 2 0 12 83 6 1613

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 31 20 15 12 0 0 54 26 449
2020 Non-supervisor 38 28 17 9 7 0 0 66 16 1903
2019 Supervisor 22 32 25 11 10 0 0 54 21 372
2019 Non-supervisor 40 30 17 7 6 0 0 70 14 1760
2018 Supervisor 19 26 27 14 14 0 0 45 28 296
2018 Non-supervisor 31 27 21 10 11 0 1 58 21 1227
2017 Supervisor 20 32 24 14 9 1 0 52 24 344
2017 Non-supervisor 30 29 21 11 9 0 1 60 20 1608

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 33 15 9 8 0 4 66 18 454
2020 Non-supervisor 36 24 17 10 9 0 4 62 20 1906

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 32 38 19 7 3 0 1 70 10 453
2020 Non-supervisor 40 31 16 7 3 1 1 73 10 1902
2019 Supervisor 26 41 22 7 5 0 0 67 11 369
2019 Non-supervisor 29 34 19 10 7 0 1 64 17 1760
2018 Supervisor 19 43 24 8 6 0 0 62 14 298
2018 Non-supervisor 21 38 21 11 8 1 1 60 19 1224
2017 Supervisor 24 36 24 11 4 0 1 60 15 344
2017 Non-supervisor 26 33 21 11 7 0 1 60 18 1611

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 34 29 14 6 0 0 51 20 454
2020 Non-supervisor 34 30 18 11 5 1 1 65 16 1904
2019 Supervisor 13 32 27 19 9 0 0 45 28 375
2019 Non-supervisor 24 29 22 13 11 0 1 53 24 1761
2018 Supervisor 9 30 30 19 11 0 0 39 31 297
2018 Non-supervisor 16 32 25 16 9 0 1 48 26 1227
2017 Supervisor 13 27 30 18 10 1 1 40 29 342
2017 Non-supervisor 20 29 24 14 11 1 1 50 26 1609

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 29 35 22 9 5 0 0 65 13 452
2020 Non-supervisor 37 32 17 9 5 0 1 69 14 1901
2019 Supervisor 21 39 23 11 6 0 0 60 17 371
2019 Non-supervisor 28 30 20 13 9 0 0 58 23 1766
2018 Supervisor 24 26 30 12 8 0 0 50 21 297
2018 Non-supervisor 24 30 24 13 9 0 1 54 21 1226
2017 Supervisor 22 32 24 15 6 0 0 55 22 344
2017 Non-supervisor 24 31 23 12 9 1 1 56 21 1608

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 50 25 15 5 4 0 0 76 9 451
2020 Non-supervisor 53 23 11 5 5 1 1 78 10 1900
2019 Supervisor 46 31 14 4 5 0 0 77 9 372
2019 Non-supervisor 42 27 14 9 7 0 1 69 16 1758

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 24 35 23 13 6 0 0 58 19 454
2020 Non-supervisor 26 30 23 11 8 0 0 57 20 1902

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 17 31 26 16 10 0 0 48 25 454
2020 Non-supervisor 23 31 20 14 12 0 0 54 26 1900
2019 Supervisor 23 34 19 12 12 0 0 57 24 369
2019 Non-supervisor 24 29 20 12 14 0 0 54 27 1758
2018 Supervisor 17 27 27 18 12 0 0 44 29 296
2018 Non-supervisor 20 29 25 14 12 0 1 50 26 1227
2017 Supervisor 21 27 24 17 10 0 1 49 27 342
2017 Non-supervisor 22 29 22 14 11 0 1 52 26 1605

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 29 16 3 3 0 1 78 6 449
2020 Non-supervisor 54 27 11 5 2 0 1 81 7 1894
2019 Supervisor 58 27 8 4 3 0 0 85 7 369
2019 Non-supervisor 53 23 12 6 4 0 1 77 11 1752
2018 Supervisor 54 28 9 4 4 0 0 83 9 297
2018 Non-supervisor 46 24 14 7 7 0 2 72 14 1224
2017 Supervisor 60 23 11 2 3 0 1 85 4 344
2017 Non-supervisor 50 23 14 7 5 0 1 74 12 1617

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 39 37 18 3 3 0 0 76 6 448
2020 Non-supervisor 39 37 16 6 3 0 0 75 9 1893

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 77 14 4 1 1 0 3 94 2 448
2020 Non-supervisor 72 16 6 2 1 1 3 91 3 1900
2019 Supervisor 85 9 2 0 1 0 3 97 1 371
2019 Non-supervisor 72 13 5 2 2 0 5 90 5 1754
2018 Supervisor 73 14 7 3 1 0 3 89 4 295
2018 Non-supervisor 65 14 8 3 4 1 5 84 8 1218

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 85 8 4 1 1 1 1 95 2 448
2020 Non-supervisor 85 7 3 2 2 0 2 93 4 1899
2019 Supervisor 74 12 8 2 2 0 2 88 4 372
2019 Non-supervisor 73 11 5 3 4 0 3 87 7 1765
2018 Supervisor 71 15 8 2 2 1 1 87 4 297
2018 Non-supervisor 66 15 8 3 5 1 2 83 9 1220
2017 Supervisor 77 14 4 2 1 0 2 93 3 345
2017 Non-supervisor 71 12 7 3 3 1 3 86 7 1615

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 66 23 6 2 1 0 1 90 4 446
2020 Non-supervisor 79 15 4 1 1 0 1 95 2 1884
2019 Supervisor 55 30 11 3 1 0 1 85 4 372
2019 Non-supervisor 61 25 8 2 2 0 1 87 4 1761
2018 Supervisor 52 30 12 2 2 0 1 83 5 297
2018 Non-supervisor 55 26 12 4 3 0 1 81 6 1228
2017 Supervisor 52 32 11 3 1 0 1 85 4 345
2017 Non-supervisor 55 28 9 3 3 0 2 85 6 1613

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 73 15 7 2 2 0 0 89 4 448
2020 Non-supervisor 75 13 5 3 3 1 1 90 5 1898
2019 Supervisor 65 20 7 3 4 0 1 86 8 369
2019 Non-supervisor 66 16 8 4 5 0 1 83 9 1757
2018 Supervisor 55 23 11 6 4 0 1 79 10 298
2018 Non-supervisor 55 21 11 6 7 0 1 76 13 1217
2017 Supervisor 66 19 8 4 3 0 1 85 7 342
2017 Non-supervisor 61 20 8 5 5 0 2 82 10 1607

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 51 29 13 4 2 0 1 81 6 448
2020 Non-supervisor 68 4 1 0 0 0 27 98 1 1898
2019 Supervisor 45 35 12 5 2 0 1 81 7 367
2019 Non-supervisor 65 4 1 0 0 0 29 97 1 1747
2018 Supervisor 35 36 21 6 2 0 1 71 8 295
2018 Non-supervisor 53 5 1 1 0 0 39 96 1 1219
2017 Supervisor 43 33 16 5 2 0 1 77 7 345
2017 Non-supervisor 56 5 2 1 1 0 36 95 2 1613

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 70 19 4 2 2 0 1 91 5 452
2020 Non-supervisor 70 17 7 2 1 1 2 89 4 1906
2019 Supervisor 69 20 8 1 0 0 1 90 2 371
2019 Non-supervisor 65 17 8 3 2 0 4 85 6 1756
2018 Supervisor 60 23 10 3 2 0 2 85 5 296
2018 Non-supervisor 59 20 10 4 3 0 5 83 7 1223
2017 Supervisor 64 24 7 3 1 0 0 89 4 342
2017 Non-supervisor 61 18 8 3 2 0 7 85 6 1607

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 80 12 3 1 2 0 1 93 3 453
2020 Non-supervisor 61 17 9 5 7 0 1 79 12 1910
2019 Supervisor 83 10 3 1 1 0 1 95 2 371
2019 Non-supervisor 65 15 7 4 6 1 2 83 10 1759
2018 Supervisor 81 12 2 1 1 0 2 96 2 297
2018 Non-supervisor 65 15 7 4 5 0 3 84 9 1228
2017 Supervisor 80 12 5 1 1 0 2 93 2 345
2017 Non-supervisor 59 18 8 5 5 1 4 81 11 1618

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 55 29 10 4 1 0 1 85 5 453
2020 Non-supervisor 49 30 13 5 2 0 1 80 7 1907
2019 Supervisor 60 28 9 1 1 0 1 89 2 368
2019 Non-supervisor 54 29 12 2 2 0 1 84 4 1755
2018 Supervisor 56 30 10 2 1 0 1 87 3 298
2018 Non-supervisor 46 32 14 4 2 0 2 80 6 1223
2017 Supervisor 58 28 9 3 1 0 1 87 3 345
2017 Non-supervisor 51 29 12 4 2 0 2 82 6 1615

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 35 47 12 3 2 0 0 82 6 454
2020 Non-supervisor 34 41 18 4 2 0 0 75 7 1911

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 11 31 40 11 6 0 0 42 17 451
2020 Non-supervisor 19 37 30 9 4 0 0 57 13 1908
2019 Supervisor 10 32 40 15 4 0 0 41 19 373
2019 Non-supervisor 19 35 27 13 6 0 0 54 19 1765
2018 Supervisor 10 27 38 16 8 0 0 37 25 297
2018 Non-supervisor 14 31 32 15 8 0 0 45 23 1233
2017 Supervisor 6 24 45 19 6 0 0 30 25 345
2017 Non-supervisor 13 30 35 14 9 0 0 42 22 1616

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 14 28 39 12 7 0 0 19 42 449
2020 Non-supervisor 10 18 37 24 11 0 0 35 28 1899
2019 Supervisor 11 28 35 21 5 0 0 26 38 375
2019 Non-supervisor 12 20 36 21 10 0 0 32 32 1757
2018 Supervisor 16 25 37 16 5 0 0 21 42 294
2018 Non-supervisor 15 22 36 20 7 0 0 27 38 1220
2017 Supervisor 9 32 42 11 7 0 0 17 41 344
2017 Non-supervisor 13 23 36 19 8 0 0 28 36 1610

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 56 35 6 3 1 0 0 91 3 452
2020 Non-supervisor 53 35 6 3 1 1 0 90 4 1903
2019 Supervisor 54 36 7 3 0 0 0 90 3 370
2019 Non-supervisor 48 36 8 5 2 0 0 85 7 1759
2018 Supervisor 54 36 6 2 1 0 0 91 3 296
2018 Non-supervisor 43 39 10 5 3 1 0 82 8 1225
2017 Supervisor 56 34 5 2 1 1 0 91 4 345
2017 Non-supervisor 41 40 9 6 3 0 0 81 9 1617

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 34 8 7 2 0 0 83 9 452
2020 Non-supervisor 47 30 10 6 3 3 0 80 10 1907

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 27 11 10 6 0 0 73 16 452
2020 Non-supervisor 46 25 10 10 8 1 0 73 17 1907

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 58 25 10 3 2 1 1 84 6 452
2020 Non-supervisor 58 22 11 3 3 3 0 83 6 1898

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 41 36 12 6 4 1 0 78 10 453
2020 Non-supervisor 44 31 12 7 5 2 0 76 12 1912
2019 Supervisor 28 41 15 10 5 0 0 70 15 376
2019 Non-supervisor 30 34 13 13 9 1 0 65 22 1761
2018 Supervisor 29 36 15 16 5 0 0 65 20 298
2018 Non-supervisor 25 34 14 14 13 1 0 59 27 1231
2017 Supervisor 20 43 16 13 8 0 0 63 21 343
2017 Non-supervisor 20 38 13 15 13 2 0 60 28 1617

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 38 8 5 1 0 0 86 6 454
2020 Non-supervisor 53 34 7 4 1 0 0 87 6 1913

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 46 36 9 7 2 0 0 82 9 454
2020 Non-supervisor 52 33 8 5 1 1 0 86 6 1901

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 33 14 3 1 0 1 82 4 448
2020 Non-supervisor 45 35 13 4 1 1 1 81 5 1900

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 57 32 6 3 1 0 1 90 4 453
2020 Non-supervisor 57 28 9 2 1 1 1 87 4 1895

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 77 17 2 0 1 2 1 97 1 453
2020 Non-supervisor 76 12 3 1 0 6 2 95 1 1904

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 60 30 5 2 1 1 0 92 3 450
2020 Non-supervisor 59 29 5 3 1 2 0 90 5 1907

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 61 25 6 4 4 0 0 86 8 452
2020 Non-supervisor 58 25 7 5 4 1 0 84 9 1901

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 70 22 5 2 1 0 0 92 3 454
2020 Non-supervisor 69 22 6 2 1 0 0 91 3 1908

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 30 47 10 9 2 0 1 79 11 454
2019 Supervisor 22 49 17 8 2 1 1 73 10 375

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 98 2 452

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 23 34 20 17 6 0 0 58 22 443
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 9 91 453
2020 Non-supervisor 8 92 1907

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 11 89 451
2020 Non-supervisor 16 84 1906
2019 Supervisor 12 88 375
2019 Non-supervisor 21 79 1762
2017 Supervisor 17 83 345
2017 Non-supervisor 26 74 1616
2014 Supervisor 10 90 310
2014 Non-supervisor 20 80 1338

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 57 43 53
2020 Non-supervisor 62 38 302

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 77 23 52
2020 Non-supervisor 81 19 303
2019 Supervisor 85 15 45
2019 Non-supervisor 86 14 379
2017 Supervisor 79 21 57
2017 Non-supervisor 79 21 425
2014 Supervisor 78 22 40
2014 Non-supervisor 79 21 280

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 62 33 0 2 0 0 2 98 2 39
2020 Non-supervisor 50 31 7 8 4 1 0 81 12 246
2019 Supervisor 77 13 3 8 0 0 0 90 8 37
2019 Non-supervisor 47 30 6 12 5 0 0 77 18 323
2017 Supervisor 51 42 2 5 0 0 0 93 5 45
2017 Non-supervisor 39 38 5 13 4 0 1 78 17 337
2014 Supervisor 67 20 0 9 3 0 0 88 12 31
2014 Non-supervisor 49 30 6 11 4 0 0 79 15 225

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 66 22 5 3 1 1 1 90 4 453
2020 Non-supervisor 55 29 6 4 2 2 2 88 6 1909
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 34 52 14 1 61 39 453
2020 Non-supervisor 31 49 18 2 61 39 1913

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Supervisor 41 59 153
2020 Non-supervisor 45 55 588

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 15 31 17 17 17 1 3 47 35 153
2020 Non-supervisor 13 28 16 18 19 2 4 43 40 589

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 7 18 18 19 33 2 3 27 55 153
2020 Non-supervisor 9 23 13 22 29 1 2 33 54 588

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Supervisor 48 23 10 6 5 0 7 77 12 454
2020 Non-supervisor 44 18 12 6 5 2 12 73 13 1909
2019 Supervisor 48 24 13 7 5 0 4 75 12 369
2019 Non-supervisor 42 18 13 8 9 1 9 66 19 1742
2018 Supervisor 45 18 19 6 6 1 5 67 13 296
2018 Non-supervisor 37 18 15 10 12 1 7 60 24 1227
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