2020 Public Service Employee Survey Results for Veterans Affairs Canada by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 43 3 11 3 0 0 82 14 296
2020 Not a person with a disability 48 42 2 7 1 0 0 89 8 2055

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 81 13 3 2 1 0 0 94 3 294
2020 Not a person with a disability 84 12 2 2 1 0 0 96 2 2047

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 35 10 16 6 0 1 68 22 296
2020 Not a person with a disability 41 39 7 9 2 0 1 81 12 2057
2019 Person with a disability 42 25 8 18 7 0 0 67 26 201
2019 Not a person with a disability 48 33 6 10 4 0 0 80 14 1916
2017 Person with a disability 31 32 9 14 14 0 0 63 28 203
2017 Not a person with a disability 42 34 5 11 7 0 0 77 18 1734
2014 Person with a disability 40 31 8 8 12 0 0 72 20 161
2014 Not a person with a disability 43 31 5 13 6 1 0 75 19 1476

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 40 12 19 7 0 0 62 26 295
2020 Not a person with a disability 33 42 10 11 3 0 1 75 15 2042
2019 Person with a disability 21 27 13 23 15 0 0 48 39 202
2019 Not a person with a disability 23 39 11 16 10 0 0 63 26 1904
2018 Person with a disability 15 37 7 24 17 0 0 52 42 159
2018 Not a person with a disability 18 47 10 18 7 0 0 65 25 1349
2017 Person with a disability 14 42 8 24 12 0 0 56 36 204
2017 Not a person with a disability 21 41 11 18 9 0 0 62 27 1731
2014 Person with a disability 24 23 9 20 24 0 0 47 44 161
2014 Not a person with a disability 18 38 12 20 12 0 0 56 32 1479

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 37 7 15 6 0 0 72 20 291
2020 Not a person with a disability 46 38 7 7 2 0 0 85 9 2043
2019 Person with a disability 34 36 11 12 6 0 0 70 19 198
2019 Not a person with a disability 46 37 7 7 4 0 0 83 10 1902
2017 Person with a disability 34 31 9 21 6 0 0 64 26 203
2017 Not a person with a disability 46 35 7 8 3 0 0 81 11 1732
2014 Person with a disability 35 29 15 12 9 0 0 65 21 161
2014 Not a person with a disability 42 38 7 9 4 0 0 80 13 1478

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 29 7 13 6 0 0 74 18 292
2020 Not a person with a disability 54 29 8 6 3 0 0 83 9 2047
2019 Person with a disability 39 30 9 13 9 0 0 70 21 201
2019 Not a person with a disability 50 30 7 8 4 0 0 81 12 1906
2018 Person with a disability 32 26 9 18 15 0 0 57 34 160
2018 Not a person with a disability 44 32 10 8 6 0 0 76 14 1347
2017 Person with a disability 35 30 5 16 14 0 1 65 30 205
2017 Not a person with a disability 43 32 8 9 7 0 0 76 15 1734
2014 Person with a disability 25 21 15 15 18 3 3 49 35 160
2014 Not a person with a disability 39 30 11 12 8 0 0 69 20 1479

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 37 10 7 4 0 0 79 11 295
2020 Not a person with a disability 45 36 10 6 2 0 0 82 8 2053
2019 Person with a disability 41 29 14 9 6 1 0 71 15 200
2019 Not a person with a disability 42 38 10 6 4 0 0 80 11 1917
2018 Person with a disability 43 34 7 10 7 0 0 77 17 159
2018 Not a person with a disability 35 43 11 8 4 0 0 78 12 1339
2017 Person with a disability 34 39 13 6 8 0 0 73 14 205
2017 Not a person with a disability 37 43 8 8 4 0 0 80 12 1734
2014 Person with a disability 29 42 9 9 12 0 0 70 21 161
2014 Not a person with a disability 30 42 12 10 6 0 0 72 16 1479

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 35 14 12 9 1 0 65 21 293
2020 Not a person with a disability 39 37 11 9 3 0 1 76 13 2054
2019 Person with a disability 21 33 13 17 16 1 0 54 33 202
2019 Not a person with a disability 31 37 14 12 6 0 0 68 18 1913
2018 Person with a disability 16 26 17 20 21 1 0 42 41 159
2018 Not a person with a disability 24 33 17 16 10 0 0 57 26 1348
2017 Person with a disability 20 30 14 18 18 0 0 50 36 204
2017 Not a person with a disability 26 35 16 13 10 0 0 61 23 1733
2014 Person with a disability 19 29 13 16 23 0 0 48 39 161
2014 Not a person with a disability 21 35 17 14 12 0 0 56 26 1479

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 42 11 11 5 0 0 73 16 293
2020 Not a person with a disability 37 43 9 10 2 0 0 80 11 2048
2019 Person with a disability 31 35 12 17 6 0 0 65 23 201
2019 Not a person with a disability 31 43 11 12 4 0 0 73 16 1904
2018 Person with a disability 24 36 15 15 10 0 0 60 25 160
2018 Not a person with a disability 27 41 13 13 5 0 0 68 18 1350
2017 Person with a disability 29 35 11 13 11 0 0 64 24 204
2017 Not a person with a disability 30 41 12 11 5 0 0 71 16 1733

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 39 7 5 2 0 0 86 7 292
2020 Not a person with a disability 54 35 6 3 1 0 0 89 5 2053
2019 Person with a disability 45 30 11 8 6 0 0 75 14 202
2019 Not a person with a disability 46 39 9 5 2 0 0 85 6 1908
2018 Person with a disability 45 35 9 7 2 1 0 82 9 158
2018 Not a person with a disability 44 42 7 5 2 0 0 86 6 1347
2017 Person with a disability 43 35 11 7 3 0 0 79 11 204
2017 Not a person with a disability 43 41 8 4 3 0 0 84 7 1733
2014 Person with a disability 37 30 17 9 6 2 0 68 15 161
2014 Not a person with a disability 36 37 13 7 5 0 0 74 13 1478

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 38 10 12 10 1 0 68 22 293
2020 Not a person with a disability 42 36 11 8 3 0 0 78 11 2049
2019 Person with a disability 30 26 14 15 15 0 0 56 30 202
2019 Not a person with a disability 35 35 13 11 6 0 0 70 17 1916
2018 Person with a disability 21 30 11 19 19 0 0 51 38 158
2018 Not a person with a disability 29 36 14 11 9 0 0 66 20 1341
2017 Person with a disability 22 33 10 20 16 0 0 54 35 205
2017 Not a person with a disability 29 37 13 11 10 0 0 66 21 1733

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 32 8 2 2 0 0 88 4 289
2020 Not a person with a disability 59 30 7 3 1 0 0 89 4 2039
2019 Person with a disability 56 25 12 5 2 0 0 80 7 201
2019 Not a person with a disability 57 30 8 4 1 0 0 87 5 1899
2018 Person with a disability 58 28 8 4 2 0 0 86 6 158
2018 Not a person with a disability 51 34 10 4 1 0 0 85 5 1332
2017 Person with a disability 56 30 8 5 1 0 0 86 6 205
2017 Not a person with a disability 56 33 7 3 1 0 0 89 4 1733
2014 Person with a disability 63 24 4 3 4 1 0 89 7 161
2014 Not a person with a disability 60 26 8 4 2 0 0 86 6 1479

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 39 12 10 8 1 1 71 18 291
2020 Not a person with a disability 36 35 13 10 4 0 1 72 15 2049
2019 Person with a disability 23 34 10 16 16 1 0 57 32 201
2019 Not a person with a disability 31 36 12 13 8 0 0 67 21 1906
2018 Person with a disability 16 30 11 22 20 1 0 47 42 159
2018 Not a person with a disability 24 38 13 14 11 0 0 63 24 1340
2017 Person with a disability 18 33 13 19 16 1 0 52 35 204
2017 Not a person with a disability 27 37 12 14 10 0 0 64 23 1732
2014 Person with a disability 15 41 8 11 25 0 0 56 36 161
2014 Not a person with a disability 22 37 11 15 15 0 1 59 30 1478

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 30 20 9 8 0 0 63 16 293
2020 Not a person with a disability 40 33 15 8 4 0 0 74 12 2050
2019 Person with a disability 27 29 14 13 17 0 0 56 30 202
2019 Not a person with a disability 34 34 16 10 7 0 0 68 16 1914
2018 Person with a disability 17 25 19 19 18 1 1 43 38 157
2018 Not a person with a disability 28 34 17 12 9 0 0 62 21 1335
2017 Person with a disability 27 28 12 15 17 0 1 55 33 205
2017 Not a person with a disability 30 35 15 11 9 0 0 65 20 1732
2014 Person with a disability 22 26 12 17 22 1 1 48 40 161
2014 Not a person with a disability 26 33 16 12 12 0 0 59 25 1480

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 33 13 9 8 1 0 70 17 290
2020 Not a person with a disability 41 38 10 8 2 0 0 79 11 2039
2019 Person with a disability 27 35 11 15 12 1 0 62 27 199
2019 Not a person with a disability 35 38 11 10 5 0 0 73 15 1894
2018 Person with a disability 25 29 11 21 14 0 1 54 35 158
2018 Not a person with a disability 27 38 15 12 7 0 0 65 19 1344
2017 Person with a disability 27 31 17 12 13 0 0 58 25 204
2017 Not a person with a disability 31 37 12 11 8 0 0 69 19 1734
2014 Person with a disability 24 28 15 16 18 0 0 52 34 161
2014 Not a person with a disability 28 33 15 14 10 0 0 61 24 1477

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 34 9 6 4 0 0 81 10 291
2020 Not a person with a disability 52 34 7 4 2 0 0 87 6 2054
2019 Person with a disability 44 31 11 9 5 0 0 75 15 202
2019 Not a person with a disability 48 34 9 6 2 0 0 82 8 1911
2018 Person with a disability 39 28 16 12 4 0 0 67 17 158
2018 Not a person with a disability 40 40 11 7 3 0 0 79 9 1342
2017 Person with a disability 36 38 13 6 7 0 0 74 13 204
2017 Not a person with a disability 42 39 10 6 3 0 0 81 9 1734
2014 Person with a disability 43 24 13 13 7 0 0 67 21 161
2014 Not a person with a disability 41 37 10 8 4 0 0 78 12 1474

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 30 18 9 11 2 2 61 21 291
2020 Not a person with a disability 38 27 17 9 7 1 1 66 16 2041
2019 Person with a disability 26 24 17 12 20 0 1 50 33 199
2019 Not a person with a disability 33 28 18 11 10 0 1 61 21 1914
2018 Person with a disability 20 19 17 20 22 1 2 40 43 159
2018 Not a person with a disability 30 26 19 12 12 0 1 56 25 1349
2017 Person with a disability 22 29 16 12 20 0 1 52 32 204
2017 Not a person with a disability 28 30 17 13 10 0 1 59 23 1732
2014 Person with a disability 22 25 27 10 14 0 2 48 25 161
2014 Not a person with a disability 26 28 21 10 14 0 1 54 25 1479

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 27 31 12 11 2 1 24 43 295
2020 Not a person with a disability 10 21 33 21 12 2 2 34 32 2053
2019 Person with a disability 21 27 29 15 7 1 1 22 49 201
2019 Not a person with a disability 14 27 34 16 8 0 1 24 41 1912
2018 Person with a disability 18 29 28 16 7 1 1 24 48 160
2018 Not a person with a disability 13 31 34 14 6 1 2 20 45 1347
2017 Person with a disability 18 33 32 9 5 0 2 14 53 202
2017 Not a person with a disability 16 26 33 15 8 0 2 23 43 1729
2014 Person with a disability 27 24 23 18 3 0 4 23 53 161
2014 Not a person with a disability 19 31 32 11 5 1 1 17 51 1479

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 16 28 24 16 3 1 42 28 293
2020 Not a person with a disability 5 12 25 30 23 4 2 55 19 2047
2019 Person with a disability 18 23 26 19 11 2 0 31 42 200
2019 Not a person with a disability 12 20 30 23 13 1 2 37 33 1904
2018 Person with a disability 19 24 29 18 9 1 1 27 44 160
2018 Not a person with a disability 12 24 30 22 10 2 1 32 36 1341
2017 Person with a disability 13 25 34 15 7 3 2 24 40 203
2017 Not a person with a disability 12 21 31 19 13 2 3 34 34 1724
2014 Person with a disability 28 23 21 21 3 1 4 25 53 161
2014 Not a person with a disability 21 27 30 13 7 2 1 20 49 1472

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 16 19 26 20 14 2 2 36 37 295
2020 Not a person with a disability 9 17 31 24 15 3 2 40 27 2048
2019 Person with a disability 14 24 32 17 11 1 2 29 39 201
2019 Not a person with a disability 13 22 32 19 11 1 3 31 36 1905
2018 Person with a disability 17 30 26 11 11 1 3 23 49 159
2018 Not a person with a disability 15 24 31 19 8 1 2 28 40 1343
2017 Person with a disability 18 20 30 17 8 2 5 27 41 204
2017 Not a person with a disability 15 24 32 15 9 1 3 26 41 1723
2014 Person with a disability 24 22 35 11 3 1 5 14 48 161
2014 Not a person with a disability 26 23 25 12 8 2 2 22 51 1474

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 8 18 25 25 19 3 3 46 28 293
2020 Not a person with a disability 7 12 28 28 21 2 3 51 20 2034
2019 Person with a disability 12 17 27 26 17 0 1 43 29 199
2019 Not a person with a disability 9 15 32 27 15 1 2 43 24 1900
2018 Person with a disability 14 20 33 18 13 1 1 31 35 159
2018 Not a person with a disability 10 18 33 25 12 1 2 38 29 1333
2017 Person with a disability 16 20 32 18 10 1 4 29 38 202
2017 Not a person with a disability 11 18 31 22 13 1 3 37 31 1717
2014 Person with a disability 30 16 18 27 4 1 6 33 49 160
2014 Not a person with a disability 20 18 31 19 9 1 2 29 39 1467

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 18 25 19 17 4 3 38 35 294
2020 Not a person with a disability 11 15 25 25 19 3 3 46 27 2047
2019 Person with a disability 23 25 21 10 15 1 4 27 51 201
2019 Not a person with a disability 14 18 28 22 16 1 2 39 32 1903
2018 Person with a disability 32 27 18 12 7 1 3 20 61 160
2018 Not a person with a disability 19 25 29 15 8 2 2 24 46 1343
2017 Person with a disability 26 28 20 13 8 0 4 22 57 205
2017 Not a person with a disability 21 23 26 14 12 2 3 27 46 1723
2014 Person with a disability 40 18 18 15 3 1 6 18 63 160
2014 Not a person with a disability 31 25 24 9 7 1 2 17 58 1479

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 18 27 20 16 5 2 38 34 295
2020 Not a person with a disability 7 15 27 24 19 6 2 46 24 2038
2019 Person with a disability 18 27 24 11 12 4 4 25 49 200
2019 Not a person with a disability 12 19 29 22 13 2 3 37 33 1897
2018 Person with a disability 24 23 28 13 7 3 1 21 50 159
2018 Not a person with a disability 15 22 29 20 11 2 2 32 38 1341
2017 Person with a disability 19 24 27 15 6 7 4 23 47 202
2017 Not a person with a disability 12 20 29 21 12 3 4 36 34 1725
2014 Person with a disability 19 18 18 28 8 3 6 40 40 161
2014 Not a person with a disability 16 18 28 21 11 3 4 35 35 1474

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 22 27 16 8 2 2 25 46 294
2020 Not a person with a disability 11 19 34 19 13 3 2 33 32 2047
2019 Person with a disability 23 27 25 15 9 1 0 24 51 202
2019 Not a person with a disability 16 23 33 17 8 1 2 26 40 1911
2018 Person with a disability 31 25 27 9 6 1 1 16 57 160
2018 Not a person with a disability 17 26 35 14 5 1 1 20 44 1347
2017 Person with a disability 25 27 29 10 4 3 3 14 55 205
2017 Not a person with a disability 18 25 34 13 7 1 2 21 44 1720
2014 Person with a disability 29 17 30 14 4 1 6 19 50 161
2014 Not a person with a disability 21 28 29 13 6 1 2 20 50 1470

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 21 38 18 9 1 1 27 34 295
2020 Not a person with a disability 5 14 38 27 14 1 1 42 19 2052
2019 Person with a disability 17 27 32 17 5 1 0 23 45 202
2019 Not a person with a disability 12 23 36 20 9 0 1 28 35 1911
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 26 16 11 7 7 6 61 21 293
2020 Not a person with a disability 33 28 17 6 4 9 4 70 11 2058
2019 Person with a disability 22 27 17 12 16 3 3 52 30 201
2019 Not a person with a disability 31 30 15 10 7 6 3 66 18 1908
2018 Person with a disability 15 26 21 18 16 2 2 43 36 160
2018 Not a person with a disability 21 30 20 13 9 5 3 55 23 1347
2017 Person with a disability 25 31 11 13 16 3 1 58 30 205
2017 Not a person with a disability 27 29 16 10 10 6 3 61 23 1732
2014 Person with a disability 26 16 14 11 23 5 5 46 38 160
2014 Not a person with a disability 27 29 18 10 8 4 3 60 20 1478

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 25 10 9 7 3 0 73 17 294
2020 Not a person with a disability 57 25 7 6 4 1 0 83 10 2055
2019 Person with a disability 38 20 10 16 16 0 0 59 32 200
2019 Not a person with a disability 47 28 9 9 5 0 0 76 15 1916
2018 Person with a disability 26 24 12 16 22 0 0 50 38 160
2018 Not a person with a disability 37 32 9 13 8 1 0 69 21 1343
2017 Person with a disability 35 24 11 16 14 0 1 59 30 205
2017 Not a person with a disability 42 30 9 10 9 1 0 73 19 1734
2014 Person with a disability 34 21 11 16 15 2 0 57 32 161
2014 Not a person with a disability 39 32 9 10 8 1 0 72 19 1478

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 58 28 7 5 2 1 0 86 7 295
2020 Not a person with a disability 63 27 4 4 2 0 0 91 5 2048
2019 Person with a disability 41 31 7 15 6 0 0 72 21 200
2019 Not a person with a disability 51 32 6 8 3 0 0 84 10 1908
2018 Person with a disability 33 39 10 10 7 1 0 72 17 159
2018 Not a person with a disability 44 36 7 9 3 0 0 80 13 1349
2017 Person with a disability 42 29 9 13 8 0 0 71 20 205
2017 Not a person with a disability 44 36 8 8 4 0 0 80 11 1729
2014 Person with a disability 33 37 8 10 11 1 0 70 22 161
2014 Not a person with a disability 41 37 9 10 3 0 0 78 13 1478

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 30 11 8 3 3 0 78 11 291
2020 Not a person with a disability 51 34 8 3 2 2 0 87 5 2037
2019 Person with a disability 36 33 12 11 6 1 1 71 17 200
2019 Not a person with a disability 44 38 9 5 2 1 0 84 7 1915
2018 Person with a disability 31 30 19 11 8 0 1 61 19 159
2018 Not a person with a disability 37 39 13 5 4 2 0 77 9 1347

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 17 9 5 4 7 2 79 10 295
2020 Not a person with a disability 57 22 8 2 2 6 3 86 5 2054
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 28 12 5 5 2 4 78 10 293
2020 Not a person with a disability 54 22 12 2 3 2 4 82 5 2053
2019 Person with a disability 41 21 17 6 7 1 6 67 15 202
2019 Not a person with a disability 50 24 14 4 3 1 4 78 8 1913

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 30 12 11 3 1 0 74 14 295
2020 Not a person with a disability 53 27 9 6 3 1 1 81 10 2054
2019 Person with a disability 37 23 14 11 14 0 0 60 25 202
2019 Not a person with a disability 42 31 12 8 6 1 1 74 14 1913
2018 Person with a disability 28 24 15 17 15 0 1 52 33 159
2018 Not a person with a disability 35 33 13 10 7 1 1 69 17 1341
2017 Person with a disability 36 29 8 12 14 0 1 65 27 205
2017 Not a person with a disability 38 33 12 9 7 0 0 72 17 1734
2014 Person with a disability 38 29 10 8 14 0 0 67 23 161
2014 Not a person with a disability 42 31 10 9 6 1 1 75 15 1480

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 21 12 8 5 2 2 74 14 294
2020 Not a person with a disability 58 22 10 4 3 2 1 83 7 2051

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 31 10 6 4 1 1 79 11 295
2020 Not a person with a disability 57 26 7 5 3 1 1 84 9 2056
2019 Person with a disability 40 27 12 12 8 0 0 68 20 201
2019 Not a person with a disability 48 28 9 8 5 0 1 77 13 1901
2018 Person with a disability 33 25 17 13 12 0 0 58 25 159
2018 Not a person with a disability 42 30 11 10 7 0 0 72 17 1332
2017 Person with a disability 43 24 9 11 13 1 0 67 24 205
2017 Not a person with a disability 42 32 10 9 6 0 0 75 15 1731
2014 Person with a disability 39 30 10 8 13 1 0 69 21 161
2014 Not a person with a disability 46 27 11 9 6 0 1 74 15 1480

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 50 50 293
2020 Not a person with a disability 41 59 2058

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 14 8 4 3 4 8 83 8 295
2020 Not a person with a disability 58 14 8 2 1 5 12 86 4 2055

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 23 10 6 4 0 1 80 10 294
2020 Not a person with a disability 64 22 6 5 3 0 0 86 7 2052
2019 Person with a disability 45 27 8 9 11 1 1 72 20 201
2019 Not a person with a disability 55 26 8 6 4 0 0 82 11 1914
2018 Person with a disability 37 22 16 10 15 0 0 59 25 159
2018 Not a person with a disability 47 26 11 9 7 0 0 73 16 1340
2017 Person with a disability 48 23 5 10 14 0 0 71 24 205
2017 Not a person with a disability 52 25 9 8 6 0 0 77 14 1725
2014 Person with a disability 46 22 9 9 13 1 0 69 22 161
2014 Not a person with a disability 54 22 10 7 6 0 0 77 13 1477
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 24 11 8 7 8 0 73 16 295
2020 Not a person with a disability 47 27 10 5 2 8 0 82 7 2052
2019 Person with a disability 25 35 16 11 6 6 1 65 18 201
2019 Not a person with a disability 36 31 15 8 4 5 0 71 13 1910
2018 Person with a disability 24 26 20 12 12 7 0 53 25 160
2018 Not a person with a disability 28 31 18 10 6 7 0 64 17 1346
2017 Person with a disability 26 26 16 11 12 9 0 57 25 205
2017 Not a person with a disability 30 32 15 8 6 8 0 68 15 1733
2014 Person with a disability 15 21 15 14 25 10 0 40 43 161
2014 Not a person with a disability 19 26 22 12 12 8 0 50 27 1480

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 29 10 12 8 4 0 68 21 293
2020 Not a person with a disability 43 33 12 6 4 3 0 78 10 2047
2019 Person with a disability 26 26 19 18 8 3 1 54 27 201
2019 Not a person with a disability 32 33 16 11 6 2 0 66 17 1910
2018 Person with a disability 19 28 16 20 15 2 0 48 36 159
2018 Not a person with a disability 23 33 17 15 9 2 0 57 25 1343
2017 Person with a disability 20 27 12 21 15 4 0 49 38 203
2017 Not a person with a disability 25 33 17 15 8 2 0 59 23 1734
2014 Person with a disability 10 23 12 18 30 6 0 35 52 161
2014 Not a person with a disability 15 22 20 19 19 3 1 39 40 1479

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 26 15 14 9 5 0 59 25 294
2020 Not a person with a disability 32 33 16 9 4 6 0 70 14 2047
2019 Person with a disability 17 28 16 22 12 5 1 47 36 202
2019 Not a person with a disability 22 31 20 16 8 3 0 54 25 1906
2018 Person with a disability 11 21 17 24 19 7 0 35 47 158
2018 Not a person with a disability 15 28 20 19 12 5 0 46 33 1345
2017 Person with a disability 8 21 18 25 18 10 0 32 47 205
2017 Not a person with a disability 17 28 19 19 12 5 1 47 33 1731
2014 Person with a disability 11 16 13 22 31 6 0 29 57 161
2014 Not a person with a disability 11 19 20 22 23 5 0 31 47 1478

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 32 12 15 12 4 0 59 29 295
2020 Not a person with a disability 30 37 13 12 5 3 0 69 18 2057
2019 Person with a disability 16 24 15 25 17 3 1 41 44 202
2019 Not a person with a disability 19 32 17 19 11 2 0 53 30 1908
2018 Person with a disability 7 23 14 24 28 4 0 31 54 158
2018 Not a person with a disability 15 27 19 22 15 2 0 42 38 1344
2017 Person with a disability 10 26 16 20 23 4 0 38 45 203
2017 Not a person with a disability 17 31 16 20 13 3 0 49 34 1730
2014 Person with a disability 9 21 12 15 37 5 0 32 55 161
2014 Not a person with a disability 11 21 16 24 24 3 0 33 50 1476

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 20 9 6 3 10 2 80 10 295
2020 Not a person with a disability 49 24 11 4 2 8 2 82 6 2054
2019 Person with a disability 51 22 10 4 2 9 2 82 6 202
2019 Not a person with a disability 48 22 12 4 3 9 2 79 8 1911
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 35 10 7 5 1 0 78 12 293
2020 Not a person with a disability 41 42 10 5 1 1 0 84 6 2053
2019 Person with a disability 26 38 15 11 6 1 1 66 18 202
2019 Not a person with a disability 28 44 16 8 3 1 0 73 11 1912
2018 Person with a disability 22 41 14 13 9 1 0 64 22 158
2018 Not a person with a disability 24 45 16 10 4 1 0 70 14 1339
2017 Person with a disability 25 38 19 11 6 1 0 64 17 205
2017 Not a person with a disability 30 42 14 9 4 1 0 73 13 1735
2014 Person with a disability 12 27 22 16 18 1 3 40 36 160
2014 Not a person with a disability 17 32 20 18 11 2 0 50 30 1480

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 35 15 16 13 1 0 55 29 292
2020 Not a person with a disability 26 37 14 14 5 2 0 65 20 2040
2019 Person with a disability 8 26 11 24 25 4 1 36 52 200
2019 Not a person with a disability 14 31 18 22 14 1 0 46 36 1908

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 30 9 10 7 2 1 74 17 292
2020 Not a person with a disability 40 37 11 6 3 2 1 79 9 2051
2019 Person with a disability 30 33 11 13 11 2 0 64 24 201
2019 Not a person with a disability 31 35 15 11 6 2 1 67 17 1912
2018 Person with a disability 25 34 9 14 16 1 1 60 31 159
2018 Not a person with a disability 28 39 14 11 5 2 0 69 16 1338
2017 Person with a disability 30 35 10 13 10 2 1 66 24 205
2017 Not a person with a disability 36 35 12 9 6 2 1 73 15 1730
2014 Person with a disability 38 22 16 5 18 1 0 61 23 161
2014 Not a person with a disability 35 37 14 7 4 3 1 74 12 1479

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 31 10 10 6 1 0 74 16 293
2020 Not a person with a disability 46 36 11 4 2 1 0 83 6 2044
2019 Person with a disability 24 36 18 12 9 1 0 61 20 202
2019 Not a person with a disability 32 38 19 7 3 1 0 70 11 1904
2018 Person with a disability 19 34 24 10 11 1 1 54 21 157
2018 Not a person with a disability 29 37 20 9 4 1 0 67 13 1333

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 19 13 14 16 9 1 52 33 293
2020 Not a person with a disability 31 27 16 9 6 9 2 65 17 2051
2019 Person with a disability 17 19 18 20 22 3 1 38 43 202
2019 Not a person with a disability 22 23 21 12 11 9 2 51 26 1910
2018 Person with a disability 14 13 15 19 33 5 1 28 56 160
2018 Not a person with a disability 19 23 21 13 13 9 2 47 30 1339
2017 Person with a disability 18 12 17 23 23 5 2 33 49 205
2017 Not a person with a disability 19 24 17 16 12 9 2 48 32 1733
2014 Person with a disability 19 14 11 17 28 6 4 37 51 161
2014 Not a person with a disability 16 25 17 18 12 9 4 47 34 1477

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 30 12 13 15 4 1 58 29 295
2020 Not a person with a disability 34 34 14 9 5 4 0 71 15 2050
2019 Person with a disability 17 25 14 20 20 5 0 44 42 202
2019 Not a person with a disability 25 33 17 14 9 2 0 59 23 1909
2018 Person with a disability 13 19 19 19 29 2 0 32 49 158
2018 Not a person with a disability 18 29 18 20 12 3 0 48 33 1335
2017 Person with a disability 12 24 12 19 27 5 0 39 49 205
2017 Not a person with a disability 20 30 17 18 11 4 0 52 30 1734
2014 Person with a disability 13 12 19 18 28 4 6 28 51 160
2014 Not a person with a disability 14 25 20 20 16 5 1 40 39 1479

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 26 11 15 22 4 2 49 40 294
2020 Not a person with a disability 29 30 16 12 7 4 2 62 21 2056
2019 Person with a disability 17 21 12 13 32 2 2 40 47 202
2019 Not a person with a disability 24 29 14 14 13 3 2 56 29 1912
2018 Person with a disability 11 17 13 15 38 3 2 30 57 159
2018 Not a person with a disability 18 29 14 17 17 2 2 49 36 1340
2017 Person with a disability 8 19 13 20 32 3 4 29 56 204
2017 Not a person with a disability 18 26 15 17 18 3 2 46 37 1731
2014 Person with a disability 9 12 12 16 37 2 11 24 61 161
2014 Not a person with a disability 11 21 18 19 23 5 3 35 46 1479

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 23 14 8 8 1 3 69 16 295
2020 Not a person with a disability 55 22 12 4 3 1 3 81 7 2057
2019 Person with a disability 37 25 16 7 6 1 7 68 15 201
2019 Not a person with a disability 55 23 11 3 2 1 5 83 6 1913

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 20 17 8 9 3 4 64 18 295
2020 Not a person with a disability 51 22 14 6 3 2 3 77 9 2055
2019 Person with a disability 26 21 15 15 14 2 7 52 32 200
2019 Not a person with a disability 44 24 15 7 5 1 4 72 12 1907

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 65 11 6 5 3 6 4 83 9 295
2020 Not a person with a disability 85 5 2 1 1 2 3 95 2 2049
2019 Person with a disability 53 17 3 5 11 6 6 79 18 201
2019 Not a person with a disability 81 7 2 1 1 3 5 95 2 1906

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 21 11 6 6 3 4 76 12 295
2020 Not a person with a disability 82 8 2 1 0 1 6 96 1 2051
2019 Person with a disability 44 17 14 6 9 3 7 67 17 202
2019 Not a person with a disability 81 5 2 1 1 2 9 96 2 1898

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 36 16 12 8 2 1 63 20 295
2020 Not a person with a disability 26 43 17 7 3 4 0 72 10 2044
2019 Person with a disability 17 33 16 18 14 2 0 51 32 202
2019 Not a person with a disability 20 44 17 12 6 3 0 65 18 1912
2018 Person with a disability 10 23 22 20 21 3 0 34 43 160
2018 Not a person with a disability 17 37 21 13 7 3 0 57 21 1340
2017 Person with a disability 13 26 19 19 19 4 1 41 40 205
2017 Not a person with a disability 19 34 20 14 8 4 0 56 23 1734

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 35 8 13 6 2 0 72 20 292
2020 Not a person with a disability 45 38 9 4 2 2 0 85 7 2035
2019 Person with a disability 26 42 9 14 9 1 0 68 23 201
2019 Not a person with a disability 39 39 12 7 3 1 0 78 10 1901
2018 Person with a disability 28 30 19 9 13 2 0 59 22 159
2018 Not a person with a disability 37 42 12 5 2 2 0 81 7 1341
2017 Person with a disability 29 30 15 15 8 3 0 62 23 205
2017 Not a person with a disability 39 39 12 6 2 2 0 80 9 1733
2014 Person with a disability 34 25 13 12 13 3 0 61 25 161
2014 Not a person with a disability 37 39 13 6 3 2 0 78 9 1480

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 31 13 7 6 3 0 73 13 295
2020 Not a person with a disability 50 33 10 3 1 3 0 85 4 2049
2019 Person with a disability 37 28 14 8 7 6 0 69 16 200
2019 Not a person with a disability 45 35 12 4 1 3 0 83 5 1895
2018 Person with a disability 31 30 18 11 8 3 0 62 20 159
2018 Not a person with a disability 39 38 13 5 2 3 0 80 7 1343
2017 Person with a disability 34 28 16 10 6 5 1 65 18 205
2017 Not a person with a disability 38 36 15 4 3 4 1 76 8 1728
2014 Person with a disability 32 27 16 11 6 7 1 64 18 161
2014 Not a person with a disability 36 34 18 3 2 5 1 75 5 1477

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 27 16 6 5 6 1 71 12 294
2020 Not a person with a disability 45 32 13 3 1 5 1 81 5 2051

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 27 9 4 7 2 2 80 11 294
2020 Not a person with a disability 52 30 7 3 2 4 2 87 5 2047

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 26 9 7 4 1 0 80 11 295
2020 Not a person with a disability 64 27 5 2 2 0 0 92 4 2049
2019 Person with a disability 36 39 10 6 9 0 0 75 15 202
2019 Not a person with a disability 51 34 8 4 2 0 0 85 6 1909
2018 Person with a disability 29 38 12 11 9 1 0 67 20 158
2018 Not a person with a disability 46 37 9 5 3 0 0 83 7 1344
2017 Person with a disability 33 38 9 13 8 0 0 71 20 205
2017 Not a person with a disability 46 35 9 7 3 0 0 82 10 1731
2014 Person with a disability 31 27 12 16 13 1 0 59 29 161
2014 Not a person with a disability 38 40 11 7 5 0 0 77 12 1477

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 23 14 7 10 0 0 68 17 292
2020 Not a person with a disability 53 28 11 5 3 0 0 81 8 2046
2019 Person with a disability 29 29 14 12 17 0 0 57 29 201
2019 Not a person with a disability 42 32 13 8 5 0 0 73 13 1905
2018 Person with a disability 21 29 17 15 19 0 0 50 34 158
2018 Not a person with a disability 34 31 17 11 7 0 0 66 18 1342
2017 Person with a disability 24 25 17 18 16 0 0 49 34 205
2017 Not a person with a disability 33 33 16 10 7 0 0 66 17 1732
2014 Person with a disability 24 19 12 18 24 2 0 44 43 161
2014 Not a person with a disability 21 31 20 15 13 0 0 52 28 1480

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 25 10 14 8 0 0 69 21 294
2020 Not a person with a disability 52 30 10 5 3 0 0 83 7 2041
2019 Person with a disability 26 33 16 12 13 0 0 59 25 202
2019 Not a person with a disability 40 34 12 9 5 0 0 74 14 1900
2018 Person with a disability 23 28 15 19 15 0 0 51 34 158
2018 Not a person with a disability 32 36 16 10 5 0 0 68 16 1332
2017 Person with a disability 23 28 21 17 12 0 0 50 28 205
2017 Not a person with a disability 32 36 15 11 6 0 0 68 17 1735
2014 Person with a disability 24 20 11 22 23 0 0 44 45 161
2014 Not a person with a disability 21 31 19 15 13 0 0 52 28 1480

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 17 14 12 12 3 0 61 24 295
2020 Not a person with a disability 45 23 15 9 4 3 0 70 14 2051
2019 Person with a disability 32 17 20 16 14 1 0 50 30 202
2019 Not a person with a disability 36 23 18 11 8 3 0 61 20 1908
2018 Person with a disability 23 17 21 16 18 5 0 42 36 159
2018 Not a person with a disability 30 25 18 14 9 3 0 57 24 1344
2017 Person with a disability 27 17 16 14 20 6 1 47 36 204
2017 Not a person with a disability 31 25 18 13 9 4 0 58 23 1734
2014 Person with a disability 22 11 16 21 20 5 5 37 46 161
2014 Not a person with a disability 26 24 20 13 12 5 1 52 27 1480
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 30 37 33 295
2020 Not a person with a disability 21 44 35 2058
2019 Person with a disability 31 33 36 202
2019 Not a person with a disability 27 37 37 1918
2018 Person with a disability 28 34 38 158
2018 Not a person with a disability 27 37 36 1345
2017 Person with a disability 29 30 41 205
2017 Not a person with a disability 24 39 36 1736
2014 Person with a disability 30 25 45 160
2014 Not a person with a disability 25 39 36 1479

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 17 30 27 3 14 9 89
2020 Not a person with a disability 17 36 24 4 16 4 423
2019 Person with a disability 22 17 33 6 9 13 64
2019 Not a person with a disability 18 30 25 5 16 7 476
2018 Person with a disability 16 19 41 9 0 16 46
2018 Not a person with a disability 16 35 28 5 12 3 357
2017 Person with a disability 16 30 27 12 10 5 58
2017 Not a person with a disability 19 27 25 6 19 5 412
2014 Person with a disability 34 9 12 18 9999 28 48
2014 Not a person with a disability 20 24 24 15 9999 18 349
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 295
2020 Not a person with a disability 7 93 2056
2019 Person with a disability 29 71 201
2019 Not a person with a disability 12 88 1914
2018 Person with a disability 35 65 160
2018 Not a person with a disability 14 86 1345

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 42 58 50
2020 Not a person with a disability 44 56 155
2019 Person with a disability 51 49 58
2019 Not a person with a disability 49 51 227
2018 Person with a disability 46 54 56
2018 Not a person with a disability 54 46 191

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 74 26 50
2020 Not a person with a disability 53 47 155
2019 Person with a disability 75 25 58
2019 Not a person with a disability 61 39 227
2018 Person with a disability 69 31 56
2018 Not a person with a disability 52 48 191

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 58
2019 Not a person with a disability 7 93 227

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 18 82 50
2020 Not a person with a disability 9 91 155
2019 Person with a disability 15 85 58
2019 Not a person with a disability 9 91 227
2018 Person with a disability 15 85 56
2018 Not a person with a disability 14 86 191

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 36 64 50
2020 Not a person with a disability 39 61 155
2019 Person with a disability 44 56 58
2019 Not a person with a disability 42 58 226
2018 Person with a disability 31 69 56
2018 Not a person with a disability 41 59 191

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 49 51 50
2020 Not a person with a disability 40 60 155
2019 Person with a disability 54 46 58
2019 Not a person with a disability 42 58 226
2018 Person with a disability 42 58 56
2018 Not a person with a disability 34 66 191

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 48 52 50
2020 Not a person with a disability 40 60 155
2019 Person with a disability 75 25 58
2019 Not a person with a disability 44 56 226
2018 Person with a disability 56 44 56
2018 Not a person with a disability 42 58 191

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 46 54 50
2020 Not a person with a disability 38 62 155
2019 Person with a disability 70 30 58
2019 Not a person with a disability 48 52 226
2018 Person with a disability 46 54 56
2018 Not a person with a disability 38 62 191

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 42 58 50
2020 Not a person with a disability 31 69 155
2019 Person with a disability 41 59 58
2019 Not a person with a disability 31 69 226
2018 Person with a disability 34 66 56
2018 Not a person with a disability 29 71 191

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 60 40 50
2020 Not a person with a disability 45 55 155
2019 Person with a disability 48 52 58
2019 Not a person with a disability 50 50 226
2018 Person with a disability 55 45 56
2018 Not a person with a disability 54 46 191

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 40 60 50
2020 Not a person with a disability 38 62 155
2019 Person with a disability 50 50 58
2019 Not a person with a disability 36 64 226
2018 Person with a disability 35 65 56
2018 Not a person with a disability 29 71 191

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 50
2020 Not a person with a disability 12 88 155
2019 Person with a disability 24 76 58
2019 Not a person with a disability 8 92 226
2018 Person with a disability 23 77 56
2018 Not a person with a disability 10 90 191

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 53 47 50
2020 Not a person with a disability 40 60 155
2019 Person with a disability 75 25 58
2019 Not a person with a disability 44 56 226
2018 Person with a disability 66 34 56
2018 Not a person with a disability 42 58 191

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 24 76 50
2020 Not a person with a disability 25 75 155
2019 Person with a disability 24 76 58
2019 Not a person with a disability 29 71 226
2018 Person with a disability 16 84 56
2018 Not a person with a disability 23 77 191

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 50
2020 Not a person with a disability 9 91 155
2019 Person with a disability 17 83 58
2019 Not a person with a disability 18 82 226
2018 Person with a disability 19 81 56
2018 Not a person with a disability 15 85 191

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 56 44 50
2020 Not a person with a disability 53 47 155
2019 Person with a disability 56 44 57
2019 Not a person with a disability 55 45 226
2018 Person with a disability 53 47 56
2018 Not a person with a disability 53 47 190

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 33 67 50
2020 Not a person with a disability 31 69 155
2019 Person with a disability 28 72 57
2019 Not a person with a disability 31 69 226
2018 Person with a disability 25 75 56
2018 Not a person with a disability 26 74 190

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 10 90 57
2019 Not a person with a disability 8 92 226
2018 Person with a disability 9 91 56
2018 Not a person with a disability 5 95 190

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 43 57 50
2020 Not a person with a disability 18 82 155
2019 Person with a disability 37 63 57
2019 Not a person with a disability 24 76 226
2018 Person with a disability 38 62 56
2018 Not a person with a disability 17 83 190

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 20 80 57
2019 Not a person with a disability 9 91 226
2018 Person with a disability 11 89 56
2018 Not a person with a disability 4 96 190

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 50
2020 Not a person with a disability 4 96 155
2019 Person with a disability 17 83 57
2019 Not a person with a disability 5 95 226
2018 Person with a disability 16 84 56
2018 Not a person with a disability 4 96 190

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 17 83 57
2019 Not a person with a disability 13 87 226
2018 Person with a disability 14 86 56
2018 Not a person with a disability 11 89 190

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 50
2020 Not a person with a disability 11 89 155
2019 Person with a disability 18 82 57
2019 Not a person with a disability 12 88 226
2018 Person with a disability 12 88 56
2018 Not a person with a disability 8 92 190

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 22 78 50
2020 Not a person with a disability 28 72 155
2019 Person with a disability 20 80 57
2019 Not a person with a disability 25 75 226
2018 Person with a disability 25 75 56
2018 Not a person with a disability 30 70 190

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 15 85 46
2019 Not a person with a disability 14 86 213
2018 Person with a disability 27 73 47
2018 Not a person with a disability 21 79 182

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 40
2020 Not a person with a disability 9 91 149

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 47
2018 Not a person with a disability 8 92 182

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 11 89 46
2019 Not a person with a disability 10 90 213

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 19 81 46
2019 Not a person with a disability 9 91 213

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 17 83 46
2019 Not a person with a disability 13 87 213
2018 Person with a disability 10 90 47
2018 Not a person with a disability 12 88 182

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 40
2020 Not a person with a disability 12 88 149
2019 Person with a disability 16 84 46
2019 Not a person with a disability 12 88 213
2018 Person with a disability 21 79 47
2018 Not a person with a disability 6 94 182

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 42 58 40
2020 Not a person with a disability 25 75 149
2019 Person with a disability 46 54 46
2019 Not a person with a disability 35 65 213
2018 Person with a disability 35 65 47
2018 Not a person with a disability 27 73 182

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 18 82 46
2019 Not a person with a disability 5 95 213

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 54 46 40
2020 Not a person with a disability 46 54 149
2019 Person with a disability 69 31 46
2019 Not a person with a disability 53 47 213
2018 Person with a disability 65 35 47
2018 Not a person with a disability 41 59 182

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 40
2020 Not a person with a disability 0 100 149

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 48 52 40
2020 Not a person with a disability 54 46 149
2019 Person with a disability 65 35 46
2019 Not a person with a disability 60 40 213
2018 Person with a disability 62 38 47
2018 Not a person with a disability 53 47 182

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 11 89 46
2019 Not a person with a disability 3 97 213

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 20 80 40
2020 Not a person with a disability 17 83 149
2019 Person with a disability 13 87 46
2019 Not a person with a disability 12 88 213
2018 Person with a disability 27 73 47
2018 Not a person with a disability 13 87 182

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 15 14 13 10 22 5 49 31 294
2020 Not a person with a disability 26 17 15 5 3 26 7 65 13 2052
2019 Person with a disability 11 18 21 13 16 15 5 37 37 201
2019 Not a person with a disability 18 16 20 7 6 25 8 51 19 1916
2018 Person with a disability 7 15 25 12 22 16 3 27 42 160
2018 Not a person with a disability 15 17 24 8 7 25 4 45 21 1347
2017 Person with a disability 11 13 24 13 15 19 5 31 37 205
2017 Not a person with a disability 15 15 20 7 7 27 9 46 22 1734
2014 Person with a disability 8 14 20 6 25 22 5 30 42 161
2014 Not a person with a disability 13 17 24 7 6 28 6 45 19 1478

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 25 16 9 7 4 1 66 17 294
2020 Not a person with a disability 45 30 12 4 2 5 1 81 6 2050
2019 Person with a disability 31 28 15 9 13 3 0 61 23 202
2019 Not a person with a disability 36 30 16 7 4 8 1 72 11 1911
2018 Person with a disability 18 29 19 14 15 5 1 50 31 160
2018 Not a person with a disability 27 32 19 10 4 8 1 64 15 1345
2017 Person with a disability 22 20 21 11 14 11 0 48 27 205
2017 Not a person with a disability 27 28 19 6 5 12 1 64 13 1733
2014 Person with a disability 19 21 13 14 19 12 2 46 39 161
2014 Not a person with a disability 22 28 22 8 5 14 1 59 15 1476
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 294
2020 Not a person with a disability 3 97 2053
2019 Person with a disability 22 78 202
2019 Not a person with a disability 3 97 1917
2018 Person with a disability 35 65 159
2018 Not a person with a disability 5 95 1341

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 25 75 43
2020 Not a person with a disability 23 77 63
2019 Person with a disability 32 68 47
2019 Not a person with a disability 35 65 67
2018 Person with a disability 34 66 55
2018 Not a person with a disability 34 66 61

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 85 15 47
2019 Not a person with a disability 71 29 67
2018 Person with a disability 82 18 55
2018 Not a person with a disability 76 24 61

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 43
2020 Not a person with a disability 0 100 63

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 47
2019 Not a person with a disability 10 90 67

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 11 89 46
2019 Not a person with a disability 12 88 67
2018 Person with a disability 11 89 55
2018 Not a person with a disability 15 85 62

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 31 69 43
2020 Not a person with a disability 32 68 63
2019 Person with a disability 29 71 46
2019 Not a person with a disability 32 68 67
2018 Person with a disability 14 86 55
2018 Not a person with a disability 24 76 62

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 43
2020 Not a person with a disability 23 77 63
2019 Person with a disability 17 83 46
2019 Not a person with a disability 35 65 67
2018 Person with a disability 12 88 55
2018 Not a person with a disability 37 63 62

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 43
2020 Not a person with a disability 0 100 63
2019 Person with a disability 0 100 46
2019 Not a person with a disability 0 100 67

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 43
2020 Not a person with a disability 10 90 63

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 25 75 43
2020 Not a person with a disability 28 72 63
2019 Person with a disability 21 79 46
2019 Not a person with a disability 17 83 67
2018 Person with a disability 19 81 55
2018 Not a person with a disability 16 84 62

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 43
2020 Not a person with a disability 0 100 63
2019 Person with a disability 0 100 46
2019 Not a person with a disability 0 100 67

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 43
2020 Not a person with a disability 0 100 63
2019 Person with a disability 0 100 46
2019 Not a person with a disability 0 100 67

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 43
2020 Not a person with a disability 13 87 63
2019 Person with a disability 15 85 46
2019 Not a person with a disability 28 72 67
2018 Person with a disability 11 89 55
2018 Not a person with a disability 17 83 62

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 35 65 43
2020 Not a person with a disability 33 67 63
2019 Person with a disability 53 47 46
2019 Not a person with a disability 36 64 67
2018 Person with a disability 35 65 55
2018 Not a person with a disability 30 70 62

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 25 75 43
2020 Not a person with a disability 14 86 63
2019 Person with a disability 28 72 46
2019 Not a person with a disability 17 83 67
2018 Person with a disability 27 73 55
2018 Not a person with a disability 11 89 62

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 41 59 43
2020 Not a person with a disability 22 78 63
2019 Person with a disability 44 56 46
2019 Not a person with a disability 13 87 67
2018 Person with a disability 42 58 55
2018 Not a person with a disability 17 83 62

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 9 91 55
2018 Not a person with a disability 0 100 62

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 18 82 55
2018 Not a person with a disability 11 89 62

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 9 91 55
2018 Not a person with a disability 13 87 62

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 35 65 43
2020 Not a person with a disability 47 53 63
2019 Person with a disability 31 69 46
2019 Not a person with a disability 50 50 67
2018 Person with a disability 37 63 55
2018 Not a person with a disability 52 48 62

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 15 85 45
2018 Not a person with a disability 19 81 54

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 15 85 45
2018 Not a person with a disability 21 79 54

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 35 65 45
2018 Not a person with a disability 29 71 54

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 61 39 45
2018 Not a person with a disability 51 49 54

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 65 35 45
2018 Not a person with a disability 56 44 54

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 18 82 45
2018 Not a person with a disability 11 89 54

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 16 18 8 6 24 5 54 21 293
2020 Not a person with a disability 28 17 17 2 2 28 6 69 6 2049
2019 Person with a disability 15 16 17 7 17 21 6 43 34 201
2019 Not a person with a disability 22 14 21 3 2 30 8 58 8 1911
2018 Person with a disability 12 13 27 12 15 18 2 32 34 159
2018 Not a person with a disability 17 18 25 4 3 29 4 52 9 1347
2017 Person with a disability 13 16 24 10 9 26 3 40 26 205
2017 Not a person with a disability 17 15 22 2 2 34 8 54 7 1735
2014 Person with a disability 11 16 20 6 13 27 6 41 28 161
2014 Not a person with a disability 15 15 26 2 2 34 7 50 7 1478

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 26 14 9 6 6 1 69 16 295
2020 Not a person with a disability 46 30 13 2 2 6 1 82 4 2050
2019 Person with a disability 34 29 13 10 10 4 1 66 20 202
2019 Not a person with a disability 39 28 17 3 1 10 1 76 5 1914
2018 Person with a disability 25 21 22 15 12 4 1 49 28 160
2018 Not a person with a disability 29 32 21 4 2 11 1 69 7 1343
2017 Person with a disability 23 22 20 11 7 16 1 54 22 205
2017 Not a person with a disability 31 30 17 3 2 14 2 73 6 1734
2014 Person with a disability 21 24 19 11 10 14 2 53 24 160
2014 Not a person with a disability 25 27 25 2 2 16 2 64 6 1474
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 18 16 11 12 0 1 61 23 292
2020 Not a person with a disability 52 22 12 7 6 0 1 75 13 2055

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 28 20 14 11 0 0 56 24 294
2020 Not a person with a disability 36 30 20 7 6 0 0 66 14 2053
2019 Person with a disability 20 25 24 14 17 1 1 45 31 202
2019 Not a person with a disability 22 29 22 12 15 0 0 51 27 1916
2018 Person with a disability 22 21 21 11 23 0 1 43 35 159
2018 Not a person with a disability 18 27 22 13 20 0 1 45 33 1347
2017 Person with a disability 17 20 19 14 28 1 1 37 44 203
2017 Not a person with a disability 18 22 20 18 22 0 1 40 40 1732

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 21 21 19 16 1 1 43 35 294
2020 Not a person with a disability 22 26 25 13 12 1 0 49 26 2055
2019 Person with a disability 11 21 23 18 26 1 0 33 44 201
2019 Not a person with a disability 20 27 24 14 14 0 0 47 28 1915
2018 Person with a disability 9 20 18 22 31 0 0 30 53 159
2018 Not a person with a disability 13 25 27 17 17 0 0 38 34 1346
2017 Person with a disability 12 23 21 16 27 0 1 35 44 202
2017 Not a person with a disability 16 23 26 16 17 0 1 40 34 1732

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 24 18 13 11 2 2 57 25 295
2020 Not a person with a disability 35 28 19 9 6 1 1 65 16 2048
2019 Person with a disability 21 29 18 13 15 2 2 52 29 200
2019 Not a person with a disability 31 28 21 11 8 0 1 60 19 1908
2018 Person with a disability 16 23 24 18 17 1 1 41 35 157
2018 Not a person with a disability 20 29 26 14 10 0 1 49 24 1338
2017 Person with a disability 20 25 21 13 17 0 4 47 31 203
2017 Not a person with a disability 23 27 23 14 11 0 3 51 25 1724

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 19 18 17 17 3 1 46 35 288
2020 Not a person with a disability 29 25 19 13 12 2 1 55 25 2044
2019 Person with a disability 15 21 16 17 29 1 1 37 47 201
2019 Not a person with a disability 23 25 20 15 15 1 1 49 30 1910
2018 Person with a disability 14 16 18 16 36 0 0 30 52 157
2018 Not a person with a disability 14 24 23 18 21 0 0 38 39 1338
2017 Person with a disability 6 23 19 21 29 0 2 29 51 205
2017 Not a person with a disability 16 23 21 18 20 0 1 40 39 1730

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 19 9 7 3 2 5 80 10 290
2020 Not a person with a disability 59 19 10 4 3 1 5 82 7 2045
2019 Person with a disability 49 25 13 4 3 1 5 78 8 201
2019 Not a person with a disability 57 22 10 3 3 0 5 83 6 1908
2018 Person with a disability 52 17 12 5 6 0 8 75 12 158
2018 Not a person with a disability 49 23 11 5 4 0 8 79 9 1336
2017 Person with a disability 43 24 10 8 4 1 11 76 13 203
2017 Not a person with a disability 49 22 11 4 3 0 11 80 8 1728

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 25 21 14 12 0 1 53 26 294
2020 Not a person with a disability 36 29 17 10 8 0 0 65 17 2045
2019 Person with a disability 18 34 21 14 13 0 0 52 27 202
2019 Not a person with a disability 39 30 18 7 6 0 0 69 13 1911
2018 Person with a disability 17 23 25 18 16 0 2 41 34 158
2018 Not a person with a disability 30 27 22 9 11 0 1 57 21 1343
2017 Person with a disability 20 28 17 18 17 0 0 48 35 201
2017 Not a person with a disability 29 30 22 11 8 0 0 59 19 1727

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 21 21 11 13 0 4 53 25 292
2020 Not a person with a disability 35 26 16 10 8 0 4 65 19 2054

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 28 23 11 6 2 2 58 18 293
2020 Not a person with a disability 40 33 16 6 3 1 1 75 9 2047
2019 Person with a disability 19 30 27 13 10 0 1 49 24 202
2019 Not a person with a disability 30 36 19 9 6 0 1 66 15 1906
2018 Person with a disability 11 34 23 15 15 1 0 46 31 158
2018 Not a person with a disability 22 39 21 10 6 1 1 62 17 1342
2017 Person with a disability 17 33 20 13 14 1 2 51 28 202
2017 Not a person with a disability 27 33 22 10 6 0 1 61 17 1729

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 25 24 18 8 0 2 49 26 294
2020 Not a person with a disability 32 32 20 11 5 1 1 64 16 2049
2019 Person with a disability 16 20 24 21 17 1 1 36 40 201
2019 Not a person with a disability 23 30 23 14 10 0 0 53 23 1914
2018 Person with a disability 10 26 24 23 16 1 0 36 39 158
2018 Not a person with a disability 15 32 27 16 9 0 1 48 25 1344
2017 Person with a disability 12 24 27 21 14 2 1 37 36 202
2017 Not a person with a disability 19 30 25 14 10 1 1 50 25 1725

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 32 20 14 8 0 1 58 22 292
2020 Not a person with a disability 37 32 17 8 4 0 1 70 12 2046
2019 Person with a disability 21 25 18 20 16 0 0 46 36 201
2019 Not a person with a disability 27 32 20 12 8 0 0 59 20 1915
2018 Person with a disability 23 19 25 21 12 1 0 43 33 157
2018 Not a person with a disability 24 30 25 11 8 0 1 55 20 1344
2017 Person with a disability 15 35 20 14 13 2 2 52 27 201
2017 Not a person with a disability 25 30 23 12 8 0 1 56 21 1727

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 24 15 8 10 1 1 66 18 290
2020 Not a person with a disability 55 24 12 5 4 1 1 79 9 2046
2019 Person with a disability 26 25 19 15 15 0 0 51 30 200
2019 Not a person with a disability 45 28 14 7 6 0 0 73 13 1909

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 27 24 14 14 0 1 47 29 293
2020 Not a person with a disability 27 32 23 11 7 0 0 58 18 2048

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 24 23 15 22 0 0 39 38 293
2020 Not a person with a disability 23 32 21 14 10 0 0 55 24 2047
2019 Person with a disability 17 21 23 19 19 0 1 38 39 202
2019 Not a person with a disability 25 31 19 12 13 0 0 56 24 1903
2018 Person with a disability 17 24 19 17 22 0 0 41 40 158
2018 Not a person with a disability 20 29 26 14 10 0 1 49 25 1343
2017 Person with a disability 18 25 17 20 18 1 1 44 38 200
2017 Not a person with a disability 22 30 23 14 10 0 1 53 24 1723

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 29 16 7 9 0 1 67 17 294
2020 Not a person with a disability 55 27 12 4 2 0 1 83 6 2037
2019 Person with a disability 40 23 16 11 8 1 1 64 19 199
2019 Not a person with a disability 56 24 11 5 3 0 1 80 9 1900
2018 Person with a disability 38 20 18 10 13 0 2 59 23 158
2018 Not a person with a disability 49 25 12 6 5 0 1 76 12 1341
2017 Person with a disability 43 19 14 14 10 0 0 62 24 203
2017 Not a person with a disability 53 23 13 5 4 0 1 77 9 1734

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 36 20 9 8 0 0 63 17 293
2020 Not a person with a disability 40 37 16 4 2 0 0 77 7 2034

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 24 12 7 7 1 1 74 14 294
2020 Not a person with a disability 77 14 4 1 1 0 3 94 2 2040
2019 Person with a disability 45 22 13 5 12 1 3 69 17 200
2019 Not a person with a disability 78 11 3 1 1 0 5 94 3 1905
2018 Person with a disability 41 15 21 7 15 0 1 57 22 158
2018 Not a person with a disability 70 14 6 3 2 1 5 88 5 1333

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 69 13 6 5 6 0 1 83 11 293
2020 Not a person with a disability 87 6 2 1 1 0 2 95 2 2040
2019 Person with a disability 54 14 12 5 11 0 4 70 17 202
2019 Not a person with a disability 76 11 5 2 3 0 2 89 6 1915
2018 Person with a disability 41 19 15 11 13 1 1 61 24 158
2018 Not a person with a disability 70 14 7 2 4 1 2 87 6 1338
2017 Person with a disability 52 19 11 7 8 0 2 73 16 203
2017 Not a person with a disability 74 12 6 3 2 1 3 89 5 1733

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 69 22 4 2 2 0 1 92 4 294
2020 Not a person with a disability 78 15 4 1 1 0 1 94 2 2022
2019 Person with a disability 50 28 15 4 3 0 1 79 7 202
2019 Not a person with a disability 61 25 8 2 2 0 1 88 4 1910
2018 Person with a disability 46 26 18 6 4 0 0 72 10 158
2018 Not a person with a disability 55 27 12 3 2 0 1 83 6 1345
2017 Person with a disability 49 25 16 5 2 0 2 76 8 202
2017 Not a person with a disability 55 30 8 3 3 0 2 86 5 1732

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 18 10 6 5 1 1 79 12 293
2020 Not a person with a disability 77 12 5 2 2 1 1 91 4 2039
2019 Person with a disability 51 19 9 8 11 0 2 72 19 200
2019 Not a person with a disability 67 17 8 4 4 0 1 85 8 1905
2018 Person with a disability 37 20 16 9 18 0 0 57 27 156
2018 Not a person with a disability 57 21 10 6 5 0 1 79 11 1338
2017 Person with a disability 48 20 13 6 10 1 1 69 17 203
2017 Not a person with a disability 63 19 7 5 4 0 2 84 9 1722

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 7 3 1 1 0 28 93 3 293
2020 Not a person with a disability 66 9 3 1 1 0 21 94 2 2039
2019 Person with a disability 56 8 5 1 1 0 30 91 2 199
2019 Not a person with a disability 63 9 3 1 1 0 24 94 2 1895
2018 Person with a disability 43 6 3 3 0 0 45 89 5 157
2018 Not a person with a disability 51 11 5 2 0 0 30 89 3 1335
2017 Person with a disability 50 6 6 0 0 1 37 89 2 203
2017 Not a person with a disability 54 10 4 2 1 0 29 91 4 1731

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 20 12 6 3 1 1 78 9 295
2020 Not a person with a disability 72 17 6 2 1 0 2 91 3 2049
2019 Person with a disability 63 18 8 5 4 0 3 83 9 201
2019 Not a person with a disability 66 17 8 3 2 0 4 87 5 1908
2018 Person with a disability 45 23 12 6 7 0 7 73 13 158
2018 Not a person with a disability 61 21 9 3 2 0 4 85 5 1339
2017 Person with a disability 50 17 13 7 7 1 5 71 14 199
2017 Not a person with a disability 63 19 7 3 1 0 6 88 5 1726

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 20 9 7 7 0 1 77 14 295
2020 Not a person with a disability 66 16 8 4 6 0 1 82 10 2054
2019 Person with a disability 63 14 4 8 6 2 4 81 15 201
2019 Not a person with a disability 69 15 7 3 5 0 2 85 8 1909
2018 Person with a disability 56 17 10 5 7 0 6 78 12 159
2018 Not a person with a disability 70 14 6 3 4 0 3 87 7 1343
2017 Person with a disability 56 19 10 5 5 1 3 79 11 203
2017 Not a person with a disability 63 17 7 4 5 1 4 83 9 1736

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 28 20 10 5 0 0 65 15 295
2020 Not a person with a disability 52 30 11 4 1 0 1 83 6 2051
2019 Person with a disability 35 31 22 7 4 0 1 67 12 200
2019 Not a person with a disability 58 28 10 2 1 0 1 87 3 1904
2018 Person with a disability 29 35 18 9 7 1 1 65 16 159
2018 Not a person with a disability 51 31 12 3 1 0 2 83 4 1341
2017 Person with a disability 38 29 15 11 4 1 1 69 15 204
2017 Not a person with a disability 53 29 11 3 2 0 2 84 5 1732

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 39 22 7 8 0 0 62 15 295
2020 Not a person with a disability 36 42 17 4 2 0 0 78 5 2055

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 24 39 14 9 0 0 37 23 293
2020 Not a person with a disability 18 38 31 9 4 0 0 56 13 2052
2019 Person with a disability 7 24 33 21 13 2 0 32 35 202
2019 Not a person with a disability 18 36 28 12 5 0 0 54 17 1915
2018 Person with a disability 6 21 29 26 19 0 0 26 45 159
2018 Not a person with a disability 14 32 34 13 7 0 0 46 20 1349
2017 Person with a disability 6 16 40 21 18 0 0 22 39 204
2017 Not a person with a disability 12 30 37 14 7 0 0 42 21 1732

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 27 32 13 8 0 0 22 46 293
2020 Not a person with a disability 10 19 37 23 11 0 0 34 28 2041
2019 Person with a disability 23 26 35 12 3 0 0 15 50 202
2019 Not a person with a disability 10 21 36 23 10 0 0 33 31 1909
2018 Person with a disability 32 29 28 10 2 0 0 12 60 158
2018 Not a person with a disability 14 22 37 20 7 0 0 28 36 1335
2017 Person with a disability 25 31 28 13 3 0 0 16 56 205
2017 Not a person with a disability 11 24 38 18 9 0 0 27 35 1725

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 33 7 7 3 1 0 83 10 293
2020 Not a person with a disability 55 36 6 2 1 1 0 91 3 2047
2019 Person with a disability 42 31 11 9 5 1 2 74 14 202
2019 Not a person with a disability 50 37 8 4 1 0 0 87 5 1906
2018 Person with a disability 36 37 11 8 7 0 0 74 15 159
2018 Not a person with a disability 47 39 8 4 2 1 0 86 6 1341
2017 Person with a disability 38 32 13 12 6 1 0 70 18 203
2017 Not a person with a disability 44 40 8 5 3 0 0 84 7 1735

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 26 7 11 9 3 0 72 21 295
2020 Not a person with a disability 48 31 10 6 2 2 0 82 8 2049

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 28 7 13 11 1 0 69 24 294
2020 Not a person with a disability 47 25 11 9 7 1 0 73 16 2050

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 52 23 12 6 4 3 0 77 10 291
2020 Not a person with a disability 58 23 10 3 2 3 0 84 5 2044

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 27 14 12 10 1 0 64 23 295
2020 Not a person with a disability 45 32 12 6 4 1 0 78 10 2056
2019 Person with a disability 20 28 19 15 17 1 0 48 33 202
2019 Not a person with a disability 31 36 13 12 8 1 0 68 20 1914
2018 Person with a disability 16 25 19 16 25 0 0 41 41 159
2018 Not a person with a disability 27 35 13 14 10 1 0 63 24 1348
2017 Person with a disability 14 30 12 22 20 1 0 45 43 203
2017 Not a person with a disability 21 40 13 13 11 2 0 62 25 1733

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 34 8 5 3 0 0 84 8 295
2020 Not a person with a disability 52 35 7 4 1 0 0 88 5 2057

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 32 8 7 4 1 0 81 11 295
2020 Not a person with a disability 52 34 8 5 1 0 0 86 6 2045

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 31 16 7 3 1 1 75 10 293
2020 Not a person with a disability 46 35 13 4 1 0 1 82 4 2040

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 28 10 3 2 1 1 84 6 293
2020 Not a person with a disability 58 29 8 2 1 1 1 88 3 2040

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 75 11 5 1 1 5 3 93 2 295
2020 Not a person with a disability 76 14 3 1 0 5 1 96 1 2047

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 27 5 7 3 2 0 83 11 294
2020 Not a person with a disability 60 29 5 2 1 2 0 91 3 2048

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 26 5 8 6 0 0 81 14 294
2020 Not a person with a disability 59 25 7 5 3 1 0 85 8 2045

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 60 24 7 4 3 0 1 85 8 295
2020 Not a person with a disability 70 21 5 2 1 0 0 92 3 2052

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 49 7 10 2 0 2 80 13 44
2020 Not a person with a disability 31 47 11 9 2 0 0 78 11 407
2019 Person with a disability 37 43 16 0 0 0 4 84 0 25
2019 Not a person with a disability 21 50 16 9 2 1 1 73 11 341

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 93 7 44
2020 Not a person with a disability 99 1 405

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 41 14 23 2 0 0 60 26 41
2020 Not a person with a disability 24 33 21 16 6 0 0 57 22 399
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 21 79 295
2020 Not a person with a disability 6 94 2050

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 50 50 295
2020 Not a person with a disability 10 90 2047
2019 Person with a disability 58 42 202
2019 Not a person with a disability 15 85 1914
2017 Person with a disability 67 33 205
2017 Not a person with a disability 20 80 1731
2014 Person with a disability 56 44 161
2014 Not a person with a disability 15 85 1476

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 92 8 148
2020 Not a person with a disability 38 62 203

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 81 19 148
2020 Not a person with a disability 81 19 202
2019 Person with a disability 87 13 123
2019 Not a person with a disability 86 14 296
2017 Person with a disability 85 15 138
2017 Not a person with a disability 77 23 339
2014 Person with a disability 79 21 102
2014 Not a person with a disability 78 22 219

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 32 6 10 5 1 0 79 15 120
2020 Not a person with a disability 55 32 6 5 2 0 0 87 7 162
2019 Person with a disability 44 24 5 18 8 0 0 68 27 105
2019 Not a person with a disability 53 30 6 9 3 0 0 83 12 252
2017 Person with a disability 35 38 4 15 7 0 0 73 22 117
2017 Not a person with a disability 43 38 5 11 1 0 1 82 13 261
2014 Person with a disability 43 36 3 10 8 1 0 79 18 84
2014 Not a person with a disability 53 27 7 11 2 0 0 79 14 173

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 29 4 7 4 1 1 84 11 296
2020 Not a person with a disability 57 28 6 4 1 2 2 89 5 2051
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 40 20 1 51 49 296
2020 Not a person with a disability 30 51 17 2 63 37 2055

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 42 58 112
2020 Not a person with a disability 44 56 624

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 26 15 12 28 0 7 41 43 113
2020 Not a person with a disability 13 29 16 19 17 2 4 45 38 624

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 21 15 13 38 0 1 33 51 113
2020 Not a person with a disability 9 22 13 23 29 2 3 32 55 623

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 16 12 8 13 3 10 61 25 295
2020 Not a person with a disability 46 19 11 6 4 1 12 76 11 2054
2019 Person with a disability 38 18 12 8 15 2 8 61 26 199
2019 Not a person with a disability 44 19 14 8 8 0 8 69 17 1893
2018 Person with a disability 33 12 16 11 20 0 8 49 34 160
2018 Not a person with a disability 40 18 16 9 10 1 7 62 20 1341
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