2020 Public Service Employee Survey Results for Veterans Affairs Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 41 3 8 2 0 0 88 9 1852
2020 First official language - French 44 46 1 8 1 0 0 90 9 509

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 90 7 1 1 1 0 0 97 2 1843
2020 First official language - French 62 27 4 5 1 0 0 90 6 508
2017 First official language - English 83 13 2 1 0 0 1 97 2 1589
2017 First official language - French 47 40 4 8 1 0 0 87 9 357
2014 First official language - English 81 14 2 2 1 0 0 96 2 1336
2014 First official language - French 54 36 4 5 2 0 0 89 7 314

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 39 7 10 3 0 1 80 13 1854
2020 First official language - French 39 39 10 9 3 0 0 78 11 509
2019 First official language - English 48 31 6 10 5 0 0 79 15 1686
2019 First official language - French 42 35 6 12 4 0 0 77 17 453
2017 First official language - English 43 33 5 11 8 0 0 76 19 1595
2017 First official language - French 33 38 8 14 7 0 0 71 21 358
2014 First official language - English 43 31 5 12 7 1 0 75 20 1333
2014 First official language - French 41 35 7 13 5 0 0 76 17 314

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 41 10 12 4 0 0 73 17 1844
2020 First official language - French 31 43 11 12 1 0 1 75 13 503
2019 First official language - English 24 38 10 18 11 0 0 62 28 1676
2019 First official language - French 21 40 15 15 9 0 0 61 24 454
2018 First official language - English 17 47 8 18 9 0 0 64 28 1227
2018 First official language - French 19 43 16 18 4 0 0 62 23 294
2017 First official language - English 21 41 9 19 10 0 0 62 29 1592
2017 First official language - French 17 43 17 17 6 0 0 60 23 358
2014 First official language - English 19 36 10 21 13 0 0 55 34 1336
2014 First official language - French 18 40 17 13 13 0 0 58 26 314

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 38 6 7 3 0 0 84 10 1844
2020 First official language - French 43 38 8 9 2 0 0 82 11 500
2019 First official language - English 46 35 7 8 4 0 0 81 12 1676
2019 First official language - French 40 43 8 5 4 0 0 83 9 447
2017 First official language - English 46 33 7 10 4 0 0 79 14 1594
2017 First official language - French 36 45 8 9 2 0 0 81 11 357
2014 First official language - English 42 36 7 9 5 0 0 78 14 1335
2014 First official language - French 39 40 9 7 5 0 0 79 12 314

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 28 7 7 3 0 0 82 10 1842
2020 First official language - French 49 30 12 6 3 0 1 79 9 507
2019 First official language - English 48 30 7 9 4 0 0 79 14 1681
2019 First official language - French 51 30 9 5 3 0 1 82 9 450
2018 First official language - English 42 31 10 9 7 0 0 74 17 1225
2018 First official language - French 42 34 10 8 4 0 1 77 13 295
2017 First official language - English 43 32 7 10 7 0 0 75 17 1598
2017 First official language - French 37 36 11 7 8 0 1 74 15 357
2014 First official language - English 38 28 10 13 10 1 0 67 22 1335
2014 First official language - French 31 37 14 11 5 0 1 69 17 314

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 36 10 6 3 0 0 81 9 1851
2020 First official language - French 45 38 10 5 2 0 0 83 7 507
2019 First official language - English 41 37 10 7 4 0 0 78 12 1687
2019 First official language - French 42 39 11 5 3 0 0 81 9 454
2018 First official language - English 35 42 10 9 4 0 0 77 13 1218
2018 First official language - French 36 44 12 5 3 0 0 80 8 294
2017 First official language - English 37 42 8 8 5 0 0 79 12 1597
2017 First official language - French 33 47 10 6 4 0 0 80 10 358
2014 First official language - English 30 42 11 10 7 0 0 71 17 1336
2014 First official language - French 32 41 11 11 4 0 0 73 16 314

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 37 11 10 4 0 1 75 14 1848
2020 First official language - French 38 35 14 9 3 1 1 74 12 509
2019 First official language - English 30 36 13 13 7 0 0 66 20 1684
2019 First official language - French 30 37 17 11 5 0 0 67 16 454
2018 First official language - English 23 32 16 17 12 0 0 55 29 1227
2018 First official language - French 25 34 19 14 8 0 0 58 22 293
2017 First official language - English 25 35 14 14 11 0 0 60 26 1598
2017 First official language - French 25 33 23 11 8 0 0 58 19 355
2014 First official language - English 21 34 16 15 14 0 0 55 29 1336
2014 First official language - French 22 35 22 12 10 0 0 57 21 314

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 42 9 10 3 0 0 78 13 1843
2020 First official language - French 36 45 10 9 1 0 0 80 9 508
2019 First official language - English 31 41 11 13 5 0 0 72 17 1676
2019 First official language - French 29 46 11 11 3 0 0 76 13 452
2018 First official language - English 27 41 13 13 6 0 0 68 19 1228
2018 First official language - French 27 37 17 14 4 0 0 64 19 295
2017 First official language - English 31 39 12 12 6 0 0 69 18 1596
2017 First official language - French 26 49 13 9 4 0 0 75 12 357

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 36 6 4 2 0 0 89 6 1846
2020 First official language - French 53 35 8 2 1 0 0 89 3 509
2019 First official language - English 47 37 8 6 2 0 0 84 8 1681
2019 First official language - French 41 40 13 3 2 0 0 82 5 453
2018 First official language - English 45 40 7 5 1 0 0 86 7 1224
2018 First official language - French 40 45 8 4 2 1 0 86 6 294
2017 First official language - English 44 40 8 5 3 0 0 84 8 1595
2017 First official language - French 39 42 11 4 3 0 0 81 8 358
2014 First official language - English 37 36 13 9 5 1 0 73 14 1336
2014 First official language - French 33 39 17 4 7 0 0 73 10 313

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 36 11 9 4 0 0 77 13 1845
2020 First official language - French 41 36 13 7 3 0 0 77 10 507
2019 First official language - English 35 33 13 12 7 0 0 68 19 1688
2019 First official language - French 33 39 14 8 6 0 0 73 14 454
2018 First official language - English 28 36 14 11 10 0 0 65 22 1220
2018 First official language - French 28 36 14 15 8 0 0 64 23 292
2017 First official language - English 29 36 12 12 11 0 0 65 23 1597
2017 First official language - French 27 38 16 12 8 0 0 65 20 358

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 29 7 3 1 0 0 89 4 1836
2020 First official language - French 56 34 7 2 1 0 0 90 3 502
2019 First official language - English 57 28 9 4 1 0 0 85 6 1675
2019 First official language - French 55 34 7 2 2 0 0 89 4 449
2018 First official language - English 51 33 11 4 1 0 0 84 6 1210
2018 First official language - French 54 36 6 2 2 0 0 90 4 293
2017 First official language - English 57 31 7 3 1 0 0 88 5 1597
2017 First official language - French 52 39 7 2 1 0 0 91 3 357
2014 First official language - English 61 25 7 4 2 0 0 87 6 1336
2014 First official language - French 56 28 8 3 4 0 0 85 7 314

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 37 12 10 5 0 1 73 16 1844
2020 First official language - French 35 32 17 11 4 1 1 68 15 506
2019 First official language - English 30 35 11 14 9 0 0 66 23 1678
2019 First official language - French 29 40 15 10 7 0 0 69 17 453
2018 First official language - English 23 38 13 15 12 0 0 61 26 1218
2018 First official language - French 24 37 14 15 10 0 0 61 25 293
2017 First official language - English 26 37 11 15 10 0 0 64 25 1595
2017 First official language - French 26 34 18 13 10 0 0 59 23 357
2014 First official language - English 21 38 10 14 16 0 1 59 30 1335
2014 First official language - French 20 35 14 14 15 0 1 56 30 313

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 32 15 8 5 0 0 73 12 1845
2020 First official language - French 35 34 17 8 4 0 1 71 12 508
2019 First official language - English 33 33 15 11 8 0 0 66 19 1687
2019 First official language - French 32 36 19 6 8 0 0 68 14 453
2018 First official language - English 27 32 18 12 11 0 0 59 23 1214
2018 First official language - French 25 39 15 12 8 0 0 64 20 291
2017 First official language - English 30 34 14 12 10 0 0 64 22 1596
2017 First official language - French 26 37 19 9 10 0 0 62 19 357
2014 First official language - English 25 33 16 13 13 0 0 58 26 1337
2014 First official language - French 25 32 16 13 13 0 1 57 26 314

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 37 10 8 3 1 0 78 12 1837
2020 First official language - French 38 40 12 9 1 0 0 78 10 502
2019 First official language - English 35 37 11 11 6 0 0 72 17 1669
2019 First official language - French 34 38 12 10 5 0 0 73 15 448
2018 First official language - English 28 37 14 12 8 0 0 65 21 1222
2018 First official language - French 25 38 16 14 6 0 0 63 21 293
2017 First official language - English 32 36 12 11 9 0 0 68 19 1598
2017 First official language - French 23 39 16 14 7 0 0 62 22 356
2014 First official language - English 28 31 15 15 11 0 0 59 26 1334
2014 First official language - French 26 39 14 10 11 0 0 65 20 314

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 34 8 5 2 0 0 85 7 1848
2020 First official language - French 50 38 7 3 2 0 0 88 5 507
2019 First official language - English 48 33 10 7 3 0 0 81 10 1685
2019 First official language - French 47 38 8 5 2 0 0 85 7 452
2018 First official language - English 40 37 12 8 3 0 0 77 11 1220
2018 First official language - French 40 44 11 3 2 0 0 84 5 293
2017 First official language - English 42 37 10 6 4 0 0 79 10 1597
2017 First official language - French 37 47 9 5 2 1 0 84 7 357
2014 First official language - English 41 35 10 9 4 0 0 77 13 1332
2014 First official language - French 40 37 10 9 3 0 0 78 13 313

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 27 17 9 8 1 1 65 17 1839
2020 First official language - French 38 28 18 9 7 0 1 66 15 503
2019 First official language - English 32 26 18 11 12 0 1 59 23 1684
2019 First official language - French 33 32 18 10 7 0 0 65 17 452
2018 First official language - English 28 25 19 13 14 0 1 54 27 1225
2018 First official language - French 30 28 16 14 12 0 0 57 27 295
2017 First official language - English 28 29 18 13 12 0 1 58 25 1596
2017 First official language - French 27 33 17 16 7 0 1 60 23 356
2014 First official language - English 25 26 23 11 15 0 1 51 26 1336
2014 First official language - French 27 35 16 9 11 1 1 63 20 314

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 21 33 19 12 2 2 33 33 1850
2020 First official language - French 9 24 32 21 11 2 2 33 34 508
2019 First official language - English 16 26 34 15 8 0 1 23 42 1684
2019 First official language - French 11 29 33 18 6 1 2 24 41 453
2018 First official language - English 14 29 33 15 6 1 1 21 45 1226
2018 First official language - French 11 36 34 12 5 0 2 18 48 293
2017 First official language - English 17 25 35 14 7 0 2 22 43 1589
2017 First official language - French 13 34 27 16 6 0 3 24 48 357
2014 First official language - English 20 31 30 12 5 1 1 18 52 1336
2014 First official language - French 17 28 38 11 4 2 1 16 46 314

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 12 25 29 23 3 1 55 19 1841
2020 First official language - French 8 16 25 27 19 4 2 49 25 508
2019 First official language - English 13 20 29 22 14 1 1 37 33 1680
2019 First official language - French 11 24 29 25 7 2 2 34 36 449
2018 First official language - English 13 23 29 22 10 2 1 33 37 1219
2018 First official language - French 14 25 35 18 7 1 1 25 39 293
2017 First official language - English 12 20 31 19 13 2 3 33 34 1586
2017 First official language - French 12 26 30 18 9 3 2 29 39 356
2014 First official language - English 23 24 28 15 7 2 1 23 48 1330
2014 First official language - French 18 36 31 9 3 1 3 12 56 313

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 17 30 23 15 3 2 41 27 1850
2020 First official language - French 13 19 30 21 11 2 2 34 34 503
2019 First official language - English 13 21 32 20 11 1 2 32 35 1679
2019 First official language - French 14 26 31 15 7 2 4 24 43 451
2018 First official language - English 14 23 31 18 9 1 2 29 39 1222
2018 First official language - French 19 32 26 16 6 1 1 22 51 292
2017 First official language - English 15 22 33 17 9 1 3 27 39 1586
2017 First official language - French 16 31 29 10 8 2 4 20 50 356
2014 First official language - English 25 22 26 13 8 2 3 23 50 1331
2014 First official language - French 26 29 27 8 5 3 2 14 58 314

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 12 27 29 21 2 2 53 19 1830
2020 First official language - French 8 16 29 24 18 2 3 44 26 506
2019 First official language - English 9 15 30 28 16 0 2 45 24 1673
2019 First official language - French 10 17 38 22 11 1 2 34 27 449
2018 First official language - English 10 17 33 25 13 1 2 39 27 1212
2018 First official language - French 14 24 34 19 7 1 2 27 39 292
2017 First official language - English 12 17 31 22 14 1 3 38 30 1583
2017 First official language - French 13 24 32 17 9 1 4 28 39 354
2014 First official language - English 20 18 29 21 9 1 2 31 40 1325
2014 First official language - French 25 15 36 13 6 1 4 19 43 312

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 15 25 24 20 3 2 46 28 1846
2020 First official language - French 12 17 24 24 17 2 4 43 31 505
2019 First official language - English 15 18 27 20 17 1 2 38 35 1679
2019 First official language - French 12 20 28 23 13 1 4 37 33 449
2018 First official language - English 20 25 27 15 9 2 2 25 47 1223
2018 First official language - French 23 25 30 15 5 1 2 20 50 292
2017 First official language - English 22 23 26 14 12 1 3 27 46 1587
2017 First official language - French 20 29 24 13 8 2 3 23 52 356
2014 First official language - English 33 24 23 10 7 1 2 18 59 1335
2014 First official language - French 31 25 29 7 5 1 2 12 58 314

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 15 27 23 20 6 2 47 23 1837
2020 First official language - French 10 18 28 23 12 6 2 38 31 505
2019 First official language - English 13 20 28 20 14 2 3 37 34 1674
2019 First official language - French 13 22 30 20 8 3 3 31 37 447
2018 First official language - English 15 21 29 19 11 2 3 32 38 1220
2018 First official language - French 21 24 27 19 6 3 0 26 47 292
2017 First official language - English 12 19 28 21 12 4 4 36 33 1585
2017 First official language - French 15 25 28 19 8 2 2 28 42 357
2014 First official language - English 15 16 27 23 11 3 4 37 34 1333
2014 First official language - French 19 23 27 18 8 2 4 27 44 313

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 19 34 18 12 2 2 32 33 1843
2020 First official language - French 13 23 30 17 12 3 2 31 37 507
2019 First official language - English 17 23 32 17 9 1 1 26 41 1685
2019 First official language - French 14 25 34 16 7 2 2 24 41 451
2018 First official language - English 19 25 34 14 5 1 1 20 45 1225
2018 First official language - French 18 28 36 10 5 3 0 15 47 294
2017 First official language - English 18 25 33 13 7 1 2 21 45 1586
2017 First official language - French 18 29 34 10 6 1 1 17 48 354
2014 First official language - English 22 27 29 12 6 1 3 20 51 1331
2014 First official language - French 21 26 34 13 4 0 2 18 47 311

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 14 39 26 14 1 1 40 20 1847
2020 First official language - French 5 18 36 26 13 1 1 40 23 509
2019 First official language - English 12 22 36 19 9 0 1 29 35 1684
2019 First official language - French 13 25 37 21 4 0 1 25 39 453
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 26 18 7 4 8 4 67 13 1852
2020 First official language - French 32 32 14 5 3 8 6 74 10 509
2019 First official language - English 30 28 15 11 8 5 3 63 20 1683
2019 First official language - French 27 34 14 7 7 6 4 68 16 450
2018 First official language - English 20 29 20 14 10 5 3 53 26 1226
2018 First official language - French 22 37 17 10 7 3 3 63 19 294
2017 First official language - English 28 29 15 10 11 5 3 61 23 1595
2017 First official language - French 22 31 17 14 9 5 3 57 24 358
2014 First official language - English 28 27 18 11 9 4 3 59 22 1336
2014 First official language - French 19 32 17 6 13 6 6 59 21 312

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 24 8 7 5 1 0 80 12 1852
2020 First official language - French 58 29 6 4 2 1 0 88 6 507
2019 First official language - English 46 26 10 11 7 0 0 73 18 1686
2019 First official language - French 48 31 8 7 6 0 0 79 13 454
2018 First official language - English 33 32 9 14 10 1 0 66 25 1224
2018 First official language - French 45 29 10 9 6 1 0 74 15 293
2017 First official language - English 41 28 9 11 10 1 0 70 21 1597
2017 First official language - French 39 35 10 9 7 0 0 75 15 358
2014 First official language - English 39 30 9 11 9 1 0 70 21 1335
2014 First official language - French 38 34 11 8 8 1 0 73 16 314

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 27 4 4 2 0 0 90 6 1845
2020 First official language - French 65 27 4 3 1 0 0 92 4 508
2019 First official language - English 50 32 5 9 3 0 0 82 13 1680
2019 First official language - French 51 35 7 4 2 0 0 86 7 452
2018 First official language - English 43 35 7 10 4 0 0 78 14 1228
2018 First official language - French 42 43 6 5 3 1 0 85 8 293
2017 First official language - English 44 35 8 8 5 0 0 79 13 1594
2017 First official language - French 39 41 10 7 3 0 0 80 11 357
2014 First official language - English 40 37 8 11 4 0 0 77 15 1335
2014 First official language - French 39 40 10 9 2 0 0 79 11 314

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 33 9 4 2 2 0 85 6 1832
2020 First official language - French 52 35 8 3 1 1 0 88 4 506
2019 First official language - English 43 37 10 6 3 1 0 82 9 1686
2019 First official language - French 43 41 8 4 3 1 0 85 7 453
2018 First official language - English 36 39 13 6 4 2 0 76 11 1225
2018 First official language - French 38 37 15 6 3 2 0 76 8 294

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 21 9 3 2 5 3 85 6 1850
2020 First official language - French 55 22 8 3 3 8 2 85 6 508
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 22 12 3 3 2 4 81 6 1852
2020 First official language - French 50 25 13 3 3 1 5 81 6 504
2019 First official language - English 50 23 15 5 3 1 4 76 8 1686
2019 First official language - French 47 28 12 4 3 1 4 79 8 453

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 27 9 7 4 1 0 80 11 1850
2020 First official language - French 49 31 11 5 2 1 1 82 7 508
2019 First official language - English 42 29 12 9 7 1 1 72 16 1686
2019 First official language - French 43 33 12 6 6 0 0 76 12 453
2018 First official language - English 35 32 14 9 9 0 0 68 18 1220
2018 First official language - French 34 32 12 15 5 1 1 67 20 292
2017 First official language - English 39 32 10 10 9 0 0 71 18 1597
2017 First official language - French 32 36 16 9 5 1 1 70 14 358
2014 First official language - English 43 30 10 9 7 1 0 74 16 1337
2014 First official language - French 35 36 11 7 7 2 2 74 15 314

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 20 9 4 4 2 2 82 9 1847
2020 First official language - French 51 27 12 5 2 2 1 80 7 508

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 25 7 6 4 1 1 83 10 1853
2020 First official language - French 53 30 8 5 2 1 0 85 7 508
2019 First official language - English 48 26 10 10 5 0 1 75 15 1673
2019 First official language - French 45 34 10 6 4 0 0 80 10 453
2018 First official language - English 41 29 11 11 8 0 0 70 18 1213
2018 First official language - French 40 32 13 9 6 0 0 73 14 292
2017 First official language - English 43 30 9 10 7 0 0 74 17 1594
2017 First official language - French 35 38 12 9 5 0 1 74 14 358
2014 First official language - English 46 27 11 9 7 0 0 73 16 1337
2014 First official language - French 43 31 8 9 7 0 2 76 16 314

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 41 59 1851
2020 First official language - French 46 54 509

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 12 8 2 2 4 12 86 5 1852
2020 First official language - French 52 18 9 2 2 8 8 84 5 508

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 20 7 5 3 0 0 85 8 1849
2020 First official language - French 58 28 7 5 2 0 0 87 7 507
2019 First official language - English 54 26 8 7 5 0 0 80 12 1687
2019 First official language - French 54 28 7 7 4 0 0 82 10 452
2018 First official language - English 45 26 11 10 8 0 0 71 18 1220
2018 First official language - French 45 28 12 10 5 0 1 73 15 292
2017 First official language - English 52 24 8 8 8 0 0 76 16 1590
2017 First official language - French 48 27 13 7 4 0 0 75 12 357
2014 First official language - English 55 20 10 8 7 0 0 76 14 1335
2014 First official language - French 46 32 9 3 8 0 2 80 11 313
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 26 10 5 3 8 0 80 9 1848
2020 First official language - French 45 30 11 4 2 9 0 82 6 509
2019 First official language - English 35 31 16 9 5 5 0 69 14 1681
2019 First official language - French 35 36 14 8 3 5 0 74 11 452
2018 First official language - English 27 30 18 11 6 7 0 62 18 1226
2018 First official language - French 28 33 17 10 6 6 0 66 17 294
2017 First official language - English 31 30 15 9 7 8 0 66 18 1597
2017 First official language - French 23 41 17 5 5 9 1 70 11 357
2014 First official language - English 18 25 20 13 15 8 0 48 30 1337
2014 First official language - French 21 28 25 10 9 6 0 53 21 314

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 31 11 7 4 3 0 77 12 1843
2020 First official language - French 40 36 13 5 3 2 0 77 9 506
2019 First official language - English 31 32 16 12 7 2 0 64 19 1684
2019 First official language - French 31 33 19 11 4 1 0 66 15 449
2018 First official language - English 23 32 17 16 10 3 0 56 27 1221
2018 First official language - French 21 35 21 12 9 1 0 57 22 295
2017 First official language - English 27 30 15 16 9 2 0 58 26 1597
2017 First official language - French 15 40 22 13 8 2 0 56 21 356
2014 First official language - English 15 21 19 19 21 4 1 38 43 1336
2014 First official language - French 12 30 22 20 15 2 0 42 35 314

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 32 14 10 5 6 0 68 16 1845
2020 First official language - French 30 35 20 6 4 5 0 68 11 506
2019 First official language - English 21 30 18 18 8 4 0 54 27 1679
2019 First official language - French 21 31 24 13 8 4 0 54 22 451
2018 First official language - English 15 27 19 21 13 6 0 44 36 1224
2018 First official language - French 13 30 22 16 13 5 0 46 31 294
2017 First official language - English 17 26 17 20 13 6 1 46 35 1594
2017 First official language - French 9 32 24 20 11 3 0 43 32 357
2014 First official language - English 11 17 19 22 25 5 0 30 50 1335
2014 First official language - French 10 23 22 24 16 5 0 35 42 314

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 35 13 13 6 3 0 67 20 1852
2020 First official language - French 30 40 13 9 5 2 0 72 15 509
2019 First official language - English 18 32 16 20 12 2 0 51 32 1682
2019 First official language - French 21 31 20 19 9 1 0 52 28 451
2018 First official language - English 14 26 17 23 17 3 0 41 41 1223
2018 First official language - French 14 28 22 21 13 1 0 43 35 294
2017 First official language - English 18 29 15 21 14 3 0 49 36 1592
2017 First official language - French 12 34 22 18 12 2 0 46 31 357
2014 First official language - English 11 20 15 24 27 3 0 32 52 1335
2014 First official language - French 11 25 20 20 19 5 0 37 41 312

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 23 10 3 2 11 2 84 5 1852
2020 First official language - French 46 27 15 8 3 2 0 74 11 507
2019 First official language - English 49 21 11 3 3 11 2 81 7 1682
2019 First official language - French 45 25 17 6 4 3 1 72 10 454
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 41 10 6 2 1 0 83 8 1848
2020 First official language - French 42 41 12 4 1 0 0 83 5 508
2019 First official language - English 28 44 15 9 3 1 0 73 12 1685
2019 First official language - French 29 41 19 7 3 0 0 71 10 452
2018 First official language - English 24 44 16 11 5 1 0 69 16 1219
2018 First official language - French 23 47 17 10 4 0 0 69 14 292
2017 First official language - English 31 40 14 10 4 1 0 72 14 1598
2017 First official language - French 25 46 16 8 4 1 0 72 12 358
2014 First official language - English 16 30 20 19 12 3 1 48 32 1336
2014 First official language - French 16 37 20 14 12 1 0 53 27 314

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 36 14 15 6 2 0 64 22 1837
2020 First official language - French 24 40 18 12 5 2 0 65 17 505
2019 First official language - English 14 31 16 22 15 1 0 46 38 1683
2019 First official language - French 13 30 21 22 13 1 0 43 36 448

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 35 10 6 4 2 1 79 10 1846
2020 First official language - French 33 41 11 8 3 3 1 77 11 507
2019 First official language - English 31 34 14 11 7 2 1 67 18 1686
2019 First official language - French 27 37 17 12 5 2 0 66 17 450
2018 First official language - English 29 38 14 11 6 2 0 69 17 1220
2018 First official language - French 24 42 14 11 7 2 1 67 19 291
2017 First official language - English 37 33 12 9 6 2 1 72 15 1594
2017 First official language - French 28 41 10 13 6 2 1 71 19 357
2014 First official language - English 37 34 15 6 5 2 1 73 12 1336
2014 First official language - French 27 43 12 7 8 2 0 72 16 313

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 34 11 5 3 1 0 81 8 1843
2020 First official language - French 42 41 12 4 1 0 0 84 5 504
2019 First official language - English 31 38 18 8 4 1 0 69 12 1679
2019 First official language - French 32 37 21 8 2 0 0 69 10 450
2018 First official language - English 29 37 19 9 5 1 0 67 14 1214
2018 First official language - French 25 36 25 10 3 1 0 61 13 291

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 25 16 10 8 8 1 62 20 1845
2020 First official language - French 27 30 16 7 5 11 3 67 15 509
2019 First official language - English 21 23 20 14 13 8 2 48 29 1686
2019 First official language - French 22 24 21 11 8 12 3 54 22 450
2018 First official language - English 18 21 20 15 15 9 1 44 34 1222
2018 First official language - French 18 26 22 9 15 6 3 49 27 290
2017 First official language - English 19 22 17 18 14 9 2 46 35 1596
2017 First official language - French 16 28 19 12 13 8 3 50 29 358
2014 First official language - English 16 24 16 18 14 8 4 45 36 1335
2014 First official language - French 14 24 17 16 12 12 5 46 34 313

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 33 13 10 7 4 1 69 17 1846
2020 First official language - French 31 36 16 10 4 3 0 69 15 509
2019 First official language - English 24 31 16 15 11 3 0 57 26 1681
2019 First official language - French 26 35 18 14 7 1 0 61 21 453
2018 First official language - English 18 26 18 20 15 3 0 45 36 1216
2018 First official language - French 16 35 19 17 11 3 0 52 28 291
2017 First official language - English 20 28 16 18 14 4 1 50 34 1597
2017 First official language - French 17 37 20 17 6 2 0 55 24 358
2014 First official language - English 13 23 20 21 18 4 2 38 41 1336
2014 First official language - French 16 25 19 17 16 7 0 44 36 313

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 29 15 13 9 4 2 60 24 1852
2020 First official language - French 28 29 16 12 8 4 2 61 22 508
2019 First official language - English 25 28 14 14 16 3 2 55 31 1685
2019 First official language - French 20 32 17 14 13 3 2 55 28 452
2018 First official language - English 18 27 14 17 20 2 2 47 39 1222
2018 First official language - French 15 30 17 17 16 3 3 48 35 291
2017 First official language - English 18 24 14 17 21 3 2 44 41 1594
2017 First official language - French 14 31 18 17 16 3 2 47 34 357
2014 First official language - English 10 19 18 19 24 4 4 32 48 1336
2014 First official language - French 13 24 14 16 23 7 3 41 44 314

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 23 12 4 4 1 3 79 8 1853
2020 First official language - French 54 21 12 4 3 1 5 80 7 508
2019 First official language - English 53 23 12 4 2 1 5 81 7 1683
2019 First official language - French 55 22 10 3 3 1 6 83 6 453

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 22 14 6 4 2 3 75 10 1851
2020 First official language - French 49 23 14 6 3 1 4 76 10 508
2019 First official language - English 43 24 15 8 6 2 4 70 14 1679
2019 First official language - French 41 24 16 7 5 0 6 70 12 451

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 83 5 3 1 1 3 3 94 3 1848
2020 First official language - French 79 8 2 3 2 2 4 93 5 505
2019 First official language - English 78 8 2 1 2 3 5 94 4 1680
2019 First official language - French 75 8 3 2 2 3 6 92 5 450

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 79 9 3 1 1 2 5 94 3 1846
2020 First official language - French 73 12 4 2 1 1 7 92 3 509
2019 First official language - English 77 6 3 1 2 2 8 93 3 1672
2019 First official language - French 76 7 2 0 1 2 11 95 2 450

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 42 16 7 4 3 0 71 12 1843
2020 First official language - French 24 42 19 8 3 4 1 69 11 506
2019 First official language - English 20 42 17 12 7 3 0 63 20 1684
2019 First official language - French 19 43 17 12 5 3 0 65 17 452
2018 First official language - English 16 36 21 14 9 3 0 54 24 1223
2018 First official language - French 17 34 24 14 8 4 0 52 22 291
2017 First official language - English 19 32 19 15 9 4 0 54 26 1597
2017 First official language - French 15 36 26 12 8 3 0 53 21 358

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 37 8 5 3 2 0 83 8 1833
2020 First official language - French 42 38 10 6 2 2 0 82 8 504
2019 First official language - English 36 39 12 8 4 1 0 76 12 1673
2019 First official language - French 42 38 11 7 2 1 0 80 9 453
2018 First official language - English 36 40 13 5 3 2 0 78 9 1219
2018 First official language - French 36 43 12 5 2 2 0 81 7 294
2017 First official language - English 39 36 12 8 3 2 0 76 11 1596
2017 First official language - French 33 48 11 4 2 1 0 83 6 358
2014 First official language - English 37 37 12 7 3 3 0 76 11 1337
2014 First official language - French 32 42 14 6 4 2 0 76 10 314

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 32 11 3 2 3 0 83 5 1847
2020 First official language - French 48 34 10 3 2 3 0 85 5 507
2019 First official language - English 44 34 12 4 2 3 0 81 6 1670
2019 First official language - French 46 37 10 3 1 3 0 85 4 449
2018 First official language - English 38 37 14 5 2 3 0 78 8 1221
2018 First official language - French 37 40 12 5 4 1 0 78 10 294
2017 First official language - English 39 33 15 5 4 4 1 76 8 1592
2017 First official language - French 29 43 17 4 4 2 0 74 9 357
2014 First official language - English 37 32 19 4 2 6 1 74 6 1334
2014 First official language - French 33 43 13 5 3 4 0 78 8 314

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 30 14 3 2 5 1 80 6 1847
2020 First official language - French 43 33 14 4 1 5 0 80 5 508

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 29 8 3 2 3 2 86 6 1845
2020 First official language - French 48 33 8 3 2 4 2 86 6 506

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 26 5 3 2 0 0 89 5 1848
2020 First official language - French 63 30 5 1 1 0 0 93 3 506
2019 First official language - English 49 34 9 5 3 0 0 83 8 1683
2019 First official language - French 51 36 8 3 2 0 0 87 5 452
2018 First official language - English 44 37 10 6 3 0 0 81 9 1222
2018 First official language - French 44 41 8 5 2 0 0 85 7 293
2017 First official language - English 46 34 8 8 4 0 0 80 12 1594
2017 First official language - French 40 43 9 5 2 0 0 83 7 357
2014 First official language - English 36 38 11 9 6 0 0 75 15 1334
2014 First official language - French 39 40 12 6 4 0 0 78 10 314

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 27 10 6 4 1 0 80 10 1844
2020 First official language - French 51 29 14 3 3 0 0 80 6 504
2019 First official language - English 40 31 13 9 7 0 0 71 16 1677
2019 First official language - French 42 33 14 7 4 0 0 75 11 453
2018 First official language - English 33 31 16 12 8 0 0 64 20 1219
2018 First official language - French 34 30 19 10 6 1 0 64 17 294
2017 First official language - English 34 30 16 11 9 0 0 64 20 1595
2017 First official language - French 25 41 18 10 5 1 0 66 16 358
2014 First official language - English 21 29 19 16 15 0 0 50 31 1337
2014 First official language - French 22 33 20 12 12 1 0 56 24 314

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 29 9 7 3 0 0 81 10 1844
2020 First official language - French 50 31 13 3 3 0 0 81 6 501
2019 First official language - English 38 33 12 10 6 0 0 72 16 1675
2019 First official language - French 41 36 12 7 4 0 0 77 12 451
2018 First official language - English 31 35 16 12 6 0 0 66 18 1209
2018 First official language - French 30 36 17 9 7 0 0 66 16 294
2017 First official language - English 33 33 15 12 7 0 0 66 19 1598
2017 First official language - French 23 42 19 11 4 0 0 66 15 358
2014 First official language - English 21 29 19 17 14 0 0 50 31 1337
2014 First official language - French 23 36 17 11 12 0 0 59 23 314

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 22 14 11 6 3 0 69 17 1852
2020 First official language - French 44 24 16 7 4 5 0 71 12 504
2019 First official language - English 35 22 18 12 9 3 0 59 22 1680
2019 First official language - French 37 25 18 11 7 2 0 63 18 454
2018 First official language - English 29 25 19 15 10 3 0 55 26 1221
2018 First official language - French 32 23 20 11 10 4 0 58 22 295
2017 First official language - English 32 23 17 14 11 4 0 57 25 1596
2017 First official language - French 25 27 21 13 8 6 0 55 22 358
2014 First official language - English 25 23 19 14 12 5 2 51 29 1337
2014 First official language - French 25 22 24 12 13 5 0 49 26 314
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 23 41 36 1853
2020 First official language - French 21 50 29 509
2019 First official language - English 28 34 38 1690
2019 First official language - French 24 45 31 454
2018 First official language - English 26 37 37 1223
2018 First official language - French 31 40 29 294
2017 First official language - English 24 37 38 1599
2017 First official language - French 26 43 31 358
2014 First official language - English 26 36 38 1336
2014 First official language - French 23 43 34 313

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 17 36 22 4 16 5 409
2020 First official language - French 18 28 33 4 12 4 106
2019 First official language - English 18 29 23 5 18 8 443
2019 First official language - French 21 27 40 4 3 6 106
2018 First official language - English 16 36 24 7 13 4 315
2018 First official language - French 16 21 50 3 3 7 90
2017 First official language - English 18 27 23 7 20 5 378
2017 First official language - French 18 30 35 2 9 6 94
2014 First official language - English 23 22 19 15 9999 21 330
2014 First official language - French 14 23 39 17 9999 7 70
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 1851
2020 First official language - French 8 92 509
2019 First official language - English 14 86 1688
2019 First official language - French 11 89 451
2018 First official language - English 17 83 1223
2018 First official language - French 15 85 295

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 41 59 165
2020 First official language - French 50 50 42
2019 First official language - English 50 50 240
2019 First official language - French 44 56 52
2018 First official language - English 52 48 204
2018 First official language - French 55 45 45

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 60 40 165
2020 First official language - French 52 48 42
2019 First official language - English 64 36 240
2019 First official language - French 63 37 52
2018 First official language - English 55 45 204
2018 First official language - French 57 43 45

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 4 96 204
2018 First official language - French 11 89 45

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 2 98 240
2019 First official language - French 10 90 52

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 165
2020 First official language - French 31 69 42
2019 First official language - English 43 57 240
2019 First official language - French 34 66 51
2018 First official language - English 41 59 204
2018 First official language - French 28 72 45

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 165
2020 First official language - French 43 57 42
2019 First official language - English 45 55 240
2019 First official language - French 43 57 51
2018 First official language - English 35 65 204
2018 First official language - French 37 63 45

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 40 60 165
2020 First official language - French 50 50 42
2019 First official language - English 48 52 240
2019 First official language - French 58 42 51
2018 First official language - English 45 55 204
2018 First official language - French 48 52 45

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 165
2020 First official language - French 36 64 42
2019 First official language - English 55 45 240
2019 First official language - French 36 64 51
2018 First official language - English 40 60 204
2018 First official language - French 34 66 45

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 35 65 165
2020 First official language - French 29 71 42
2019 First official language - English 33 67 240
2019 First official language - French 36 64 51
2018 First official language - English 29 71 204
2018 First official language - French 34 66 45

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 46 54 165
2020 First official language - French 56 44 42
2019 First official language - English 49 51 240
2019 First official language - French 49 51 51
2018 First official language - English 54 46 204
2018 First official language - French 56 44 45

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 165
2020 First official language - French 40 60 42
2019 First official language - English 39 61 240
2019 First official language - French 31 69 51
2018 First official language - English 31 69 204
2018 First official language - French 22 78 45

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 165
2020 First official language - French 0 100 42
2019 First official language - English 8 92 240
2019 First official language - French 0 100 51

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 165
2020 First official language - French 11 89 42
2019 First official language - English 12 88 240
2019 First official language - French 11 89 51
2018 First official language - English 13 87 204
2018 First official language - French 13 87 45

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 165
2020 First official language - French 35 65 42
2019 First official language - English 50 50 240
2019 First official language - French 49 51 51
2018 First official language - English 47 53 204
2018 First official language - French 45 55 45

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 26 74 165
2020 First official language - French 20 80 42
2019 First official language - English 30 70 240
2019 First official language - French 19 81 51
2018 First official language - English 21 79 204
2018 First official language - French 21 79 45

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 17 83 240
2019 First official language - French 26 74 51
2018 First official language - English 17 83 204
2018 First official language - French 13 87 45

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 51 49 165
2020 First official language - French 63 37 42
2019 First official language - English 54 46 239
2019 First official language - French 63 37 51
2018 First official language - English 50 50 204
2018 First official language - French 63 37 44

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 28 72 165
2020 First official language - French 49 51 42
2019 First official language - English 30 70 239
2019 First official language - French 30 70 51
2018 First official language - English 24 76 204
2018 First official language - French 34 66 44

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 7 93 239
2019 First official language - French 14 86 51

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 22 78 165
2020 First official language - French 34 66 42
2019 First official language - English 25 75 239
2019 First official language - French 31 69 51
2018 First official language - English 22 78 204
2018 First official language - French 22 78 44

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 165
2020 First official language - French 11 89 42
2019 First official language - English 11 89 239
2019 First official language - French 9 91 51

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 11 89 204
2018 First official language - French 14 86 44

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 165
2020 First official language - French 16 84 42
2019 First official language - English 14 86 239
2019 First official language - French 10 90 51

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 30 70 165
2020 First official language - French 14 86 42
2019 First official language - English 25 75 239
2019 First official language - French 16 84 51
2018 First official language - English 33 67 204
2018 First official language - French 13 87 44

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 8 92 190
2018 First official language - French 20 80 41

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 22 78 190
2018 First official language - French 21 79 41

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 7 93 190
2018 First official language - French 17 83 41

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 11 89 190
2018 First official language - French 16 84 41

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 8 92 190
2018 First official language - French 14 86 41

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 30 70 190
2018 First official language - French 22 78 41

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 4 96 190
2018 First official language - French 12 88 41

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 45 55 190
2018 First official language - French 43 57 41

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 3 97 190
2018 First official language - French 0 100 41

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 57 43 190
2018 First official language - French 47 53 41

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 17 83 190
2018 First official language - French 14 86 41

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 16 16 7 4 24 7 62 16 1847
2020 First official language - French 21 19 13 4 4 30 9 66 13 508
2019 First official language - English 17 15 22 8 7 24 7 46 23 1689
2019 First official language - French 16 22 17 4 5 25 12 60 14 451
2018 First official language - English 14 16 26 9 9 23 3 41 24 1227
2018 First official language - French 14 22 21 6 6 25 6 52 18 293
2017 First official language - English 15 14 21 7 9 26 8 44 24 1597
2017 First official language - French 11 18 19 8 7 29 8 46 24 358
2014 First official language - English 12 16 25 7 8 27 6 42 22 1336
2014 First official language - French 14 18 18 7 7 30 5 49 22 313

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 28 13 5 3 5 1 78 8 1846
2020 First official language - French 42 35 12 3 2 6 1 82 5 506
2019 First official language - English 35 28 16 8 5 7 1 69 13 1684
2019 First official language - French 35 36 14 4 3 7 1 77 8 452
2018 First official language - English 26 31 18 12 5 8 0 62 18 1226
2018 First official language - French 26 34 20 5 3 9 2 68 9 293
2017 First official language - English 28 26 20 7 7 12 1 62 16 1595
2017 First official language - French 22 35 19 6 5 11 1 65 13 358
2014 First official language - English 22 26 22 9 6 14 2 57 18 1333
2014 First official language - French 21 31 16 8 6 17 0 63 17 314
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 1846
2020 First official language - French 5 95 509
2019 First official language - English 5 95 1690
2019 First official language - French 5 95 452
2018 First official language - English 9 91 1220
2018 First official language - French 5 95 293

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 25 75 79
2020 First official language - French 24 76 28
2019 First official language - English 35 65 91
2019 First official language - French 28 72 25

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 85 15 79
2020 First official language - French 81 19 28

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 79
2020 First official language - French 0 100 28

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 11 89 104
2018 First official language - French 0 100 16

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 79
2020 First official language - French 20 80 28
2019 First official language - English 8 92 90
2019 First official language - French 21 79 25

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 30 70 79
2020 First official language - French 36 64 28
2019 First official language - English 32 68 90
2019 First official language - French 23 77 25

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 20 80 79
2020 First official language - French 21 79 28
2019 First official language - English 29 71 90
2019 First official language - French 24 76 25
2018 First official language - English 29 71 105
2018 First official language - French 0 100 16

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 79
2020 First official language - French 0 100 28
2019 First official language - English 0 100 90
2019 First official language - French 0 100 25

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 29 71 79
2020 First official language - French 25 75 28
2019 First official language - English 18 82 90
2019 First official language - French 19 81 25

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 79
2020 First official language - French 0 100 28
2019 First official language - English 0 100 90
2019 First official language - French 0 100 25

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 25 75 79
2020 First official language - French 35 65 28
2019 First official language - English 35 65 90
2019 First official language - French 29 71 25
2018 First official language - English 41 59 105
2018 First official language - French 31 69 16

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 79
2020 First official language - French 0 100 28
2019 First official language - English 0 100 90
2019 First official language - French 0 100 25

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 79
2020 First official language - French 19 81 28
2019 First official language - English 19 81 90
2019 First official language - French 37 63 25
2018 First official language - English 11 89 105
2018 First official language - French 35 65 16

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 31 69 79
2020 First official language - French 36 64 28
2019 First official language - English 46 54 90
2019 First official language - French 37 63 25
2018 First official language - English 32 68 105
2018 First official language - French 29 71 16

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 79
2020 First official language - French 28 72 28
2019 First official language - English 20 80 90
2019 First official language - French 24 76 25

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 32 68 79
2020 First official language - French 25 75 28
2019 First official language - English 24 76 90
2019 First official language - French 28 72 25

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 5 95 105
2018 First official language - French 0 100 16

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 47 53 79
2020 First official language - French 31 69 28
2019 First official language - English 43 57 90
2019 First official language - French 36 64 25
2018 First official language - English 45 55 105
2018 First official language - French 52 48 16

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 5 95 90
2018 First official language - French 0 100 13

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 5 95 90
2018 First official language - French 0 100 13

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 55 45 90
2018 First official language - French 52 48 13

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 61 39 90
2018 First official language - French 61 39 13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 16 18 3 2 26 6 66 8 1845
2020 First official language - French 22 19 13 2 4 31 8 68 10 506
2019 First official language - English 21 13 23 4 3 28 7 54 11 1684
2019 First official language - French 20 19 14 3 2 30 12 66 10 451
2018 First official language - English 16 17 27 5 4 28 3 48 12 1227
2018 First official language - French 16 19 21 4 3 29 7 56 11 293
2017 First official language - English 18 14 24 3 3 32 7 52 9 1598
2017 First official language - French 10 23 17 4 4 34 9 57 14 358
2014 First official language - English 15 15 26 2 3 33 6 49 8 1335
2014 First official language - French 13 16 21 3 5 35 7 50 14 314

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 29 13 3 2 6 1 80 6 1847
2020 First official language - French 42 34 12 2 2 5 1 82 5 507
2019 First official language - English 39 27 17 4 2 9 1 74 7 1686
2019 First official language - French 38 30 16 4 2 9 2 75 7 453
2018 First official language - English 28 31 21 6 3 10 1 66 10 1223
2018 First official language - French 27 32 22 3 3 12 2 68 7 294
2017 First official language - English 33 27 18 4 3 14 2 71 8 1597
2017 First official language - French 21 38 16 3 3 16 3 72 8 358
2014 First official language - English 26 26 24 3 3 16 2 63 7 1332
2014 First official language - French 21 31 24 3 4 16 1 62 8 313
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 22 13 8 7 0 1 72 15 1847
2020 First official language - French 58 19 10 5 7 0 1 78 12 509

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 29 20 8 7 0 0 65 14 1849
2020 First official language - French 31 30 20 10 8 0 1 61 18 507
2019 First official language - English 22 29 22 12 15 0 0 51 27 1690
2019 First official language - French 19 29 21 13 17 0 1 48 30 451
2018 First official language - English 19 27 22 13 19 0 0 46 32 1225
2018 First official language - French 16 24 18 15 25 0 2 41 41 294
2017 First official language - English 19 23 20 17 20 0 1 42 38 1594
2017 First official language - French 12 15 19 18 33 0 2 28 52 357

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 26 24 13 13 1 0 50 26 1849
2020 First official language - French 20 23 26 15 15 1 1 44 30 508
2019 First official language - English 20 26 23 14 16 0 0 46 30 1687
2019 First official language - French 15 27 29 14 15 0 1 42 29 452
2018 First official language - English 13 24 27 17 18 0 0 38 36 1224
2018 First official language - French 8 27 26 19 20 0 0 35 39 294
2017 First official language - English 16 24 26 16 18 0 1 40 34 1592
2017 First official language - French 11 21 26 20 21 0 1 32 42 357

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 28 18 9 7 1 1 65 17 1843
2020 First official language - French 29 28 23 10 8 2 2 59 18 509
2019 First official language - English 31 28 19 11 9 0 1 61 20 1680
2019 First official language - French 23 27 26 12 10 0 2 51 23 451
2018 First official language - English 21 29 25 14 10 0 1 50 24 1216
2018 First official language - French 12 27 29 18 12 1 1 40 31 292
2017 First official language - English 24 27 23 12 11 0 3 53 24 1587
2017 First official language - French 14 24 25 20 14 0 2 39 35 356

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 25 18 14 12 2 1 55 26 1838
2020 First official language - French 25 25 21 12 14 2 1 51 27 502
2019 First official language - English 23 24 19 15 17 1 1 48 32 1685
2019 First official language - French 19 27 22 17 14 0 2 46 31 449
2018 First official language - English 15 23 23 18 21 0 0 38 40 1214
2018 First official language - French 10 24 22 16 28 0 0 33 44 294
2017 First official language - English 16 24 21 18 20 0 1 40 39 1596
2017 First official language - French 11 21 23 19 24 0 2 32 44 355

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 19 10 4 3 1 4 83 7 1837
2020 First official language - French 54 19 11 7 3 1 6 78 10 507
2019 First official language - English 57 21 10 4 3 0 4 82 7 1681
2019 First official language - French 51 26 9 2 3 1 9 84 6 451
2018 First official language - English 51 23 11 4 4 0 7 80 9 1215
2018 First official language - French 41 23 13 6 4 0 12 73 12 292
2017 First official language - English 50 21 10 4 3 1 11 80 8 1589
2017 First official language - French 42 25 14 5 3 0 11 75 9 358

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 29 18 10 8 0 0 63 18 1844
2020 First official language - French 38 27 16 10 8 0 1 65 18 503
2019 First official language - English 36 30 18 8 8 0 0 66 16 1684
2019 First official language - French 40 31 19 6 3 0 1 71 10 451
2018 First official language - English 29 26 22 10 12 0 1 56 22 1221
2018 First official language - French 27 29 23 11 9 0 1 56 20 293
2017 First official language - English 29 30 20 12 9 0 0 59 21 1588
2017 First official language - French 27 30 25 8 9 1 1 58 17 357

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 26 17 10 9 0 4 62 20 1846
2020 First official language - French 37 26 15 9 8 0 4 66 18 509

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 32 17 7 3 1 1 73 10 1843
2020 First official language - French 38 34 17 6 3 1 2 73 10 507
2019 First official language - English 29 35 20 9 7 0 1 64 16 1680
2019 First official language - French 27 37 18 10 4 0 2 66 15 452
2018 First official language - English 21 40 20 10 8 0 1 62 18 1221
2018 First official language - French 19 33 26 13 6 2 2 54 19 292
2017 First official language - English 26 33 21 11 7 0 1 60 18 1591
2017 First official language - French 24 32 25 9 7 0 3 58 17 357

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 30 21 12 6 1 1 61 18 1848
2020 First official language - French 30 35 20 10 3 0 1 66 14 505
2019 First official language - English 22 29 23 14 11 0 0 51 26 1685
2019 First official language - French 22 32 24 14 7 0 1 54 22 454
2018 First official language - English 15 31 26 16 10 0 1 47 27 1222
2018 First official language - French 14 32 26 19 7 0 2 48 26 293
2017 First official language - English 19 29 24 15 11 0 1 49 26 1588
2017 First official language - French 17 29 27 14 10 2 2 47 25 356

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 32 18 9 5 0 1 68 14 1843
2020 First official language - French 37 34 17 8 3 0 1 71 12 505
2019 First official language - English 27 31 20 12 9 0 0 58 22 1686
2019 First official language - French 26 32 20 14 7 0 1 59 21 454
2018 First official language - English 24 29 26 12 9 0 1 54 21 1223
2018 First official language - French 23 29 23 17 7 0 1 53 24 291
2017 First official language - English 24 31 22 13 9 0 1 55 22 1588
2017 First official language - French 23 32 24 11 8 1 1 56 19 357

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 23 12 5 5 1 1 77 10 1838
2020 First official language - French 52 26 11 6 4 0 1 79 10 508
2019 First official language - English 43 27 14 9 7 0 0 71 15 1681
2019 First official language - French 43 27 16 7 6 0 1 71 13 452

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 31 23 12 8 0 0 58 19 1846
2020 First official language - French 24 32 23 12 9 0 1 56 21 505

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 31 20 14 12 0 0 54 26 1841
2020 First official language - French 21 28 25 15 10 0 1 49 26 508
2019 First official language - English 25 29 19 12 14 0 0 55 26 1678
2019 First official language - French 20 32 22 14 11 0 1 52 25 451
2018 First official language - English 21 28 24 14 12 0 0 49 27 1223
2018 First official language - French 16 29 29 15 10 0 1 46 25 291
2017 First official language - English 23 29 22 14 11 0 1 53 25 1583
2017 First official language - French 18 27 25 16 13 1 1 46 29 357

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 28 12 5 3 0 1 81 7 1835
2020 First official language - French 56 23 14 4 2 0 2 80 6 503
2019 First official language - English 53 24 11 6 4 0 1 79 10 1675
2019 First official language - French 57 22 11 7 2 0 2 80 9 448
2018 First official language - English 49 25 13 6 6 0 1 74 13 1220
2018 First official language - French 46 25 12 7 6 0 3 73 14 292
2017 First official language - English 53 22 13 6 5 0 1 76 11 1596
2017 First official language - French 46 24 15 7 4 0 2 72 12 358

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 38 16 5 3 0 0 76 8 1835
2020 First official language - French 40 33 19 5 3 0 0 73 8 501

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 15 5 2 1 0 3 92 3 1840
2020 First official language - French 70 18 6 2 1 0 3 91 3 503
2019 First official language - English 75 12 4 2 2 0 4 92 4 1676
2019 First official language - French 71 13 5 2 1 1 7 91 3 452
2018 First official language - English 68 14 7 4 3 0 4 85 7 1216
2018 First official language - French 64 16 10 2 3 1 5 85 5 288

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 86 7 3 1 2 0 1 94 3 1839
2020 First official language - French 82 9 3 1 2 0 2 94 3 503
2019 First official language - English 74 12 6 3 4 0 2 87 7 1687
2019 First official language - French 74 10 5 3 3 0 4 89 6 453
2018 First official language - English 67 15 8 3 4 1 2 84 8 1216
2018 First official language - French 67 15 7 1 5 1 3 86 7 292
2017 First official language - English 73 13 6 3 3 1 2 88 6 1596
2017 First official language - French 67 13 8 3 4 0 4 84 7 357

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 17 4 1 1 0 1 94 2 1824
2020 First official language - French 77 13 5 1 1 0 2 93 2 501
2019 First official language - English 59 26 9 2 2 0 1 86 4 1685
2019 First official language - French 63 23 7 2 1 0 3 88 4 451
2018 First official language - English 53 27 12 4 3 0 1 81 6 1223
2018 First official language - French 58 23 13 3 2 0 1 82 5 293
2017 First official language - English 54 30 9 3 3 0 1 85 6 1595
2017 First official language - French 56 25 10 3 2 0 4 85 5 356

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 13 6 3 2 1 1 89 5 1837
2020 First official language - French 76 15 4 1 2 0 2 93 4 504
2019 First official language - English 65 18 8 4 5 0 1 83 9 1678
2019 First official language - French 68 13 6 5 5 1 2 84 10 451
2018 First official language - English 55 22 11 6 7 0 0 77 13 1213
2018 First official language - French 56 20 10 7 4 0 2 78 12 293
2017 First official language - English 62 19 8 5 4 0 1 82 10 1587
2017 First official language - French 60 20 8 4 5 0 3 83 9 355

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 65 8 3 1 1 0 22 94 2 1838
2020 First official language - French 65 10 2 1 1 0 21 95 2 503
2019 First official language - English 62 9 3 1 1 0 24 94 2 1672
2019 First official language - French 61 9 2 3 1 1 23 92 5 446
2018 First official language - English 50 11 5 1 0 0 33 91 2 1212
2018 First official language - French 50 10 7 4 1 0 28 84 6 293
2017 First official language - English 54 10 4 1 1 0 30 92 3 1594
2017 First official language - French 51 10 6 2 2 0 29 85 6 357

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 69 18 6 3 1 1 2 89 4 1847
2020 First official language - French 73 14 7 1 1 0 3 90 2 506
2019 First official language - English 66 17 9 3 2 0 3 85 5 1682
2019 First official language - French 65 20 6 3 1 0 5 89 4 449
2018 First official language - English 58 22 10 3 3 0 4 83 6 1217
2018 First official language - French 62 18 8 4 1 0 6 85 6 293
2017 First official language - English 62 19 8 3 2 0 5 86 5 1585
2017 First official language - French 59 18 8 4 2 1 8 85 6 357

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 17 9 4 6 0 1 81 10 1851
2020 First official language - French 68 13 6 5 6 0 2 83 11 507
2019 First official language - English 68 15 6 3 5 1 2 85 9 1683
2019 First official language - French 70 12 7 4 3 0 3 86 8 451
2018 First official language - English 68 16 7 3 4 0 2 85 8 1221
2018 First official language - French 73 12 4 2 4 0 5 89 7 294
2017 First official language - English 62 17 8 4 5 1 3 83 10 1598
2017 First official language - French 63 16 7 5 3 1 6 85 8 358

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 30 13 5 2 0 1 80 7 1847
2020 First official language - French 56 28 10 4 1 0 1 85 6 508
2019 First official language - English 55 29 11 2 2 0 1 85 4 1676
2019 First official language - French 56 27 12 2 1 0 2 84 4 451
2018 First official language - English 48 32 13 3 2 0 2 81 6 1220
2018 First official language - French 49 29 15 4 1 0 2 80 5 293
2017 First official language - English 52 30 11 4 2 0 2 83 6 1595
2017 First official language - French 52 26 12 4 2 0 4 81 6 358

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 42 17 4 2 0 0 76 7 1850
2020 First official language - French 35 41 18 4 2 0 0 76 6 509

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 36 31 9 5 0 0 54 14 1846
2020 First official language - French 18 35 34 10 4 0 0 53 14 508
2019 First official language - English 17 35 28 14 6 0 0 52 20 1687
2019 First official language - French 16 35 33 12 5 0 0 51 17 454
2018 First official language - English 14 30 33 15 8 0 0 44 23 1226
2018 First official language - French 11 32 35 14 8 0 0 43 22 295
2017 First official language - English 12 29 37 14 8 0 0 41 22 1594
2017 First official language - French 9 26 39 18 7 0 0 35 26 358

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 20 37 22 10 0 0 32 31 1836
2020 First official language - French 9 19 37 23 11 0 0 35 28 508
2019 First official language - English 13 21 36 21 9 0 0 30 34 1684
2019 First official language - French 8 21 36 23 13 0 0 35 29 451
2018 First official language - English 17 23 35 18 7 0 0 25 39 1215
2018 First official language - French 10 22 39 22 6 0 0 28 32 291
2017 First official language - English 13 24 37 18 8 0 0 26 38 1589
2017 First official language - French 7 27 39 18 9 0 1 27 34 357

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 34 6 3 1 1 0 90 4 1842
2020 First official language - French 51 39 6 2 1 1 0 90 3 508
2019 First official language - English 49 36 8 5 2 0 0 86 6 1683
2019 First official language - French 49 36 9 4 1 0 0 85 6 449
2018 First official language - English 47 38 8 5 2 0 0 85 7 1221
2018 First official language - French 40 41 12 3 3 1 0 82 6 292
2017 First official language - English 45 38 8 5 3 1 0 84 8 1596
2017 First official language - French 35 43 14 6 3 0 0 78 8 358

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 30 10 7 3 2 0 81 10 1849
2020 First official language - French 44 34 10 6 3 3 0 80 10 505

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 25 9 10 8 1 0 72 18 1848
2020 First official language - French 47 27 12 8 6 1 0 74 14 506

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 22 10 3 3 3 0 83 6 1841
2020 First official language - French 54 27 10 4 3 2 1 83 7 504

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 31 12 7 5 2 0 76 12 1851
2020 First official language - French 45 32 11 7 4 0 0 78 11 509
2019 First official language - English 30 34 14 13 9 1 0 65 22 1687
2019 First official language - French 30 40 12 10 9 0 0 70 18 453
2018 First official language - English 26 34 13 15 11 1 0 61 26 1227
2018 First official language - French 26 35 16 12 10 0 0 62 22 294
2017 First official language - English 21 38 12 15 12 2 0 60 27 1596
2017 First official language - French 17 43 17 11 12 1 0 60 23 356

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 34 7 4 1 0 0 88 5 1853
2020 First official language - French 48 37 9 5 1 0 1 85 6 509

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 33 8 5 2 1 0 86 6 1846
2020 First official language - French 48 34 10 5 1 0 1 83 6 504

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 33 14 4 1 0 1 80 5 1838
2020 First official language - French 41 42 10 4 1 0 1 85 5 505

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 58 27 9 2 1 1 1 87 4 1836
2020 First official language - French 54 33 8 3 1 0 1 88 4 507

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 78 10 4 0 0 6 2 96 1 1845
2020 First official language - French 70 24 2 1 1 1 0 96 2 507

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 28 5 3 1 2 0 90 5 1848
2020 First official language - French 58 32 5 2 1 1 0 91 3 504

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 24 6 5 4 1 0 84 9 1840
2020 First official language - French 56 26 8 4 4 1 0 83 8 508

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 21 5 2 1 0 0 92 3 1849
2020 First official language - French 65 23 7 3 1 0 0 88 5 508

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 50 9 11 1 0 0 79 12 348
2020 First official language - French 38 38 14 3 4 0 2 78 7 102
2019 First official language - English 24 49 16 9 1 0 1 73 10 289
2019 First official language - French 17 53 20 6 2 1 1 71 8 83

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 98 2 348
2020 First official language - French 98 2 100

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 35 18 17 6 0 1 59 23 342
2020 First official language - French 22 29 28 15 5 0 0 52 20 97
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 1847
2020 First official language - French 9 91 507

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 1843
2020 First official language - French 17 83 508
2019 First official language - English 19 81 1687
2019 First official language - French 18 82 453
2017 First official language - English 25 75 1595
2017 First official language - French 24 76 358
2014 First official language - English 19 81 1333
2014 First official language - French 17 83 314

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 66 34 266
2020 First official language - French 47 53 88

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 81 19 267
2020 First official language - French 79 21 88
2019 First official language - English 85 15 342
2019 First official language - French 89 11 83
2017 First official language - English 80 20 393
2017 First official language - French 79 21 88
2014 First official language - English 78 22 268
2014 First official language - French 84 16 53

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 33 4 7 4 1 0 85 11 217
2020 First official language - French 50 26 12 9 2 0 1 77 11 68
2019 First official language - English 50 28 4 11 6 0 0 78 18 288
2019 First official language - French 47 30 11 12 0 0 0 77 12 74
2017 First official language - English 41 37 4 13 3 0 1 79 16 313
2017 First official language - French 39 44 6 10 1 0 0 83 11 69
2014 First official language - English 52 30 5 9 4 0 0 82 13 215
2014 First official language - French 43 25 9 20 4 0 0 68 24 43

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 59 27 5 4 2 2 2 88 7 1849
2020 First official language - French 52 31 8 2 1 2 3 87 4 507
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 50 17 2 61 39 1853
2020 First official language - French 32 49 17 2 60 40 508

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 43 57 576
2020 First official language - French 46 54 165

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 29 15 17 20 2 4 45 39 577
2020 First official language - French 12 26 19 21 17 1 5 40 39 165

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 23 13 21 31 2 2 33 54 577
2020 First official language - French 10 17 17 25 26 1 3 28 54 164

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 19 11 6 5 2 11 75 12 1851
2020 First official language - French 40 17 13 8 6 1 14 68 17 507
2019 First official language - English 44 20 13 7 8 0 7 69 17 1666
2019 First official language - French 41 14 15 10 9 1 11 61 22 448
2018 First official language - English 40 18 15 9 11 1 6 62 21 1221
2018 First official language - French 34 16 19 10 12 1 9 55 24 293
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