2020 Public Service Employee Survey Results for Veterans Affairs Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - NU

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 43 47 1 10 1 0 0 89 10 174
2020 NU-01 45 44 0 10 1 0 0 89 11 127
2020 NU-03 30 56 4 11 0 0 0 85 11 27

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 83 12 2 3 1 0 0 94 4 173
2020 NU-01 83 10 2 2 2 0 0 94 4 127
2020 NU-03 85 7 0 7 0 0 0 93 7 27
2017 NU 76 17 3 1 0 0 3 96 1 99
2017 NU-01 72 20 4 0 0 0 4 96 0 50
2017 NU-03 79 16 3 0 0 0 3 97 0 38
2014 NU 75 16 1 4 1 0 1 93 6 69
2014 NU-01 75 13 3 5 3 0 3 90 8 40
2014 NU-03 73 23 0 5 0 0 0 95 5 22

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 38 41 4 13 3 0 1 80 16 174
2020 NU-01 39 40 5 14 2 0 1 79 16 127
2020 NU-03 33 48 0 15 4 0 0 81 19 27
2019 NU 32 36 6 18 8 0 0 68 26 117
2019 NU-01 34 41 3 16 5 0 0 75 21 61
2019 NU-03 31 29 5 24 12 0 0 60 36 42
2017 NU 30 35 2 17 16 0 0 64 34 98
2017 NU-01 29 45 0 14 12 0 0 73 27 49
2017 NU-03 26 26 5 18 24 0 0 53 42 38
2014 NU 35 33 7 12 13 0 0 68 25 69
2014 NU-01 28 35 8 15 15 0 0 63 30 40
2014 NU-03 45 27 9 5 14 0 0 73 18 22

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 31 49 8 10 2 0 0 80 12 172
2020 NU-01 32 53 5 9 2 0 0 85 10 125
2020 NU-03 22 33 22 19 4 0 0 56 22 27
2019 NU 28 41 13 14 4 0 0 69 18 116
2019 NU-01 32 52 8 8 0 0 0 83 8 60
2019 NU-03 26 29 19 14 12 0 0 55 26 42
2018 NU 19 49 6 19 9 0 0 67 27 70
2018 NU-01 15 55 8 18 5 0 0 70 23 40
2018 NU-03 25 46 4 13 13 0 0 71 25 24
2017 NU 22 42 8 18 9 0 0 65 27 99
2017 NU-01 20 58 8 8 6 0 0 78 14 50
2017 NU-03 21 26 8 29 16 0 0 47 45 38
2014 NU 15 36 4 23 22 0 0 50 45 69
2014 NU-01 8 35 0 30 28 0 0 43 58 40
2014 NU-03 27 36 14 14 9 0 0 64 23 22

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 41 39 5 13 2 0 0 80 15 170
2020 NU-01 41 40 4 14 2 0 0 80 15 123
2020 NU-03 37 33 15 15 0 0 0 70 15 27
2019 NU 48 35 3 8 5 1 0 83 13 115
2019 NU-01 49 39 3 7 0 2 0 90 7 61
2019 NU-03 43 30 5 8 15 0 0 73 23 40
2017 NU 43 33 9 10 5 0 0 76 15 98
2017 NU-01 48 30 8 8 6 0 0 78 14 50
2017 NU-03 30 41 11 14 5 0 0 70 19 37
2014 NU 32 31 4 19 12 1 0 64 31 69
2014 NU-01 23 28 5 23 20 3 0 51 44 40
2014 NU-03 50 32 5 14 0 0 0 82 14 22

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 56 27 6 8 2 0 1 84 11 172
2020 NU-01 61 25 7 4 2 0 1 87 6 126
2020 NU-03 31 38 0 23 8 0 0 69 31 26
2019 NU 53 31 6 7 3 0 0 84 10 116
2019 NU-01 57 28 7 7 2 0 0 85 8 60
2019 NU-03 40 38 7 10 5 0 0 79 14 42
2018 NU 41 31 11 10 6 0 0 73 16 70
2018 NU-01 45 35 8 8 5 0 0 80 13 40
2018 NU-03 33 25 21 17 4 0 0 58 21 24
2017 NU 39 31 5 15 10 0 0 69 26 98
2017 NU-01 50 32 4 8 6 0 0 82 14 50
2017 NU-03 24 27 5 27 16 0 0 51 43 37
2014 NU 24 33 6 12 24 1 0 58 36 68
2014 NU-01 25 23 0 13 38 3 0 49 51 40
2014 NU-03 24 52 5 14 5 0 0 76 19 21

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 46 33 15 6 1 0 0 79 6 173
2020 NU-01 51 29 16 4 1 0 0 79 5 126
2020 NU-03 22 41 19 19 0 0 0 63 19 27
2019 NU 45 32 7 10 4 0 1 78 15 117
2019 NU-01 39 39 7 8 5 0 2 80 13 61
2019 NU-03 50 29 7 10 5 0 0 79 14 42
2018 NU 31 43 7 11 7 0 0 74 19 70
2018 NU-01 23 48 13 10 8 0 0 70 18 40
2018 NU-03 42 38 0 17 4 0 0 79 21 24
2017 NU 40 40 10 4 5 1 0 80 9 98
2017 NU-01 40 40 8 4 8 0 0 80 12 50
2017 NU-03 35 46 11 3 3 3 0 83 6 37
2014 NU 23 45 7 9 13 1 0 70 23 69
2014 NU-01 20 38 8 10 23 3 0 59 33 40
2014 NU-03 23 59 9 9 0 0 0 82 9 22

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 38 36 14 6 3 1 1 76 9 173
2020 NU-01 43 32 14 6 2 2 1 77 9 127
2020 NU-03 27 38 15 12 8 0 0 65 19 26
2019 NU 19 35 21 19 6 1 0 54 25 117
2019 NU-01 13 41 18 20 7 2 0 55 27 61
2019 NU-03 26 29 21 17 7 0 0 55 24 42
2018 NU 20 24 13 30 13 0 0 44 43 70
2018 NU-01 18 28 13 30 13 0 0 45 43 40
2018 NU-03 21 21 13 33 13 0 0 42 46 24
2017 NU 14 31 18 24 12 0 0 45 36 99
2017 NU-01 14 26 24 24 12 0 0 40 36 50
2017 NU-03 8 45 16 24 8 0 0 53 32 38
2014 NU 6 30 19 22 23 0 0 36 45 69
2014 NU-01 5 23 15 23 35 0 0 28 58 40
2014 NU-03 9 41 23 18 9 0 0 50 27 22

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 32 50 7 9 1 0 1 82 11 172
2020 NU-01 31 51 6 10 1 0 1 82 11 126
2020 NU-03 35 38 12 12 4 0 0 73 15 26
2019 NU 43 37 9 7 4 0 0 80 11 115
2019 NU-01 40 42 5 8 5 0 0 82 13 60
2019 NU-03 46 34 12 5 2 0 0 80 7 41
2018 NU 29 48 6 14 3 0 0 77 17 69
2018 NU-01 18 56 8 13 5 0 0 74 18 39
2018 NU-03 42 33 4 21 0 0 0 75 21 24
2017 NU 39 30 7 20 3 0 0 70 23 99
2017 NU-01 38 28 8 22 4 0 0 66 26 50
2017 NU-03 37 34 8 18 3 0 0 71 21 38

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 61 31 5 2 1 0 0 92 3 173
2020 NU-01 64 30 4 2 1 0 0 94 2 127
2020 NU-03 54 27 12 4 4 0 0 81 8 26
2019 NU 56 27 9 6 3 0 0 83 9 116
2019 NU-01 57 30 8 3 2 0 0 87 5 60
2019 NU-03 55 19 12 10 5 0 0 74 14 42
2018 NU 46 33 6 12 1 1 0 81 13 69
2018 NU-01 43 38 5 13 3 0 0 80 15 40
2018 NU-03 48 35 4 9 0 4 0 86 9 23
2017 NU 46 41 5 5 2 0 0 88 7 99
2017 NU-01 50 42 4 2 2 0 0 92 4 50
2017 NU-03 37 45 8 8 3 0 0 82 11 38
2014 NU 39 29 13 7 12 0 0 68 19 69
2014 NU-01 30 30 10 10 20 0 0 60 30 40
2014 NU-03 36 36 23 5 0 0 0 73 5 22

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 43 39 10 5 3 0 0 82 8 173
2020 NU-01 50 35 9 3 2 0 0 85 6 127
2020 NU-03 27 38 8 19 8 0 0 65 27 26
2019 NU 30 35 11 15 9 0 0 65 24 117
2019 NU-01 25 38 10 16 11 0 0 62 28 61
2019 NU-03 36 36 10 10 10 0 0 71 19 42
2018 NU 25 31 13 16 15 0 0 56 31 68
2018 NU-01 15 40 15 15 15 0 0 55 30 40
2018 NU-03 39 17 9 22 13 0 0 57 35 23
2017 NU 21 35 15 16 11 1 0 57 28 99
2017 NU-01 22 32 20 14 10 2 0 55 24 50
2017 NU-03 16 45 8 18 13 0 0 61 32 38

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 57 31 8 4 1 0 0 87 5 173
2020 NU-01 59 29 7 4 1 0 0 88 5 127
2020 NU-03 46 38 8 8 0 0 0 85 8 26
2019 NU 57 31 4 4 3 0 0 88 8 115
2019 NU-01 54 34 3 3 5 0 0 88 8 59
2019 NU-03 60 26 7 5 2 0 0 86 7 42
2018 NU 39 35 10 13 3 0 0 74 16 69
2018 NU-01 30 38 13 15 5 0 0 68 20 40
2018 NU-03 52 30 9 9 0 0 0 83 9 23
2017 NU 56 32 8 3 1 0 0 88 4 99
2017 NU-01 52 34 6 6 2 0 0 86 8 50
2017 NU-03 58 32 11 0 0 0 0 89 0 38
2014 NU 56 31 9 1 0 3 0 89 2 69
2014 NU-01 45 35 13 3 0 5 0 84 3 40
2014 NU-03 73 23 5 0 0 0 0 95 0 22

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 33 32 16 10 5 2 2 68 16 172
2020 NU-01 35 26 18 10 5 2 3 65 16 127
2020 NU-03 15 50 8 19 8 0 0 65 27 26
2019 NU 16 29 21 17 15 2 1 46 32 117
2019 NU-01 10 21 28 21 15 3 2 33 38 61
2019 NU-03 24 40 10 12 14 0 0 64 26 42
2018 NU 6 36 14 26 17 0 0 42 43 69
2018 NU-01 0 35 13 35 18 0 0 35 53 40
2018 NU-03 13 39 17 13 17 0 0 52 30 23
2017 NU 15 33 16 21 14 0 0 48 35 99
2017 NU-01 14 30 18 22 16 0 0 44 38 50
2017 NU-03 11 42 16 18 13 0 0 53 32 38
2014 NU 9 27 6 18 41 0 0 36 59 69
2014 NU-01 8 10 5 18 60 0 0 18 78 40
2014 NU-03 14 50 9 18 9 0 0 64 27 22

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 34 37 16 5 6 1 2 72 11 172
2020 NU-01 36 35 14 5 6 1 3 75 11 127
2020 NU-03 12 44 20 12 12 0 0 56 24 25
2019 NU 21 26 24 12 16 1 1 47 29 117
2019 NU-01 11 26 30 15 15 2 2 39 31 61
2019 NU-03 29 24 17 10 21 0 0 52 31 42
2018 NU 10 30 22 20 17 0 0 41 38 69
2018 NU-01 8 30 25 23 15 0 0 38 38 40
2018 NU-03 9 30 17 22 22 0 0 39 43 23
2017 NU 21 32 14 17 15 0 0 54 32 99
2017 NU-01 16 40 12 20 12 0 0 56 32 50
2017 NU-03 21 26 18 13 21 0 0 47 34 38
2014 NU 9 24 23 12 32 0 0 33 44 69
2014 NU-01 5 18 23 8 48 0 0 23 55 40
2014 NU-03 18 23 27 23 9 0 0 41 32 22

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 40 40 10 7 2 2 0 81 9 172
2020 NU-01 42 40 10 5 1 2 0 84 6 127
2020 NU-03 23 42 8 19 8 0 0 65 27 26
2019 NU 29 40 9 14 8 1 0 70 22 117
2019 NU-01 26 43 8 10 11 2 0 70 22 61
2019 NU-03 29 38 10 19 5 0 0 67 24 42
2018 NU 16 38 19 16 12 0 0 54 28 69
2018 NU-01 8 48 15 18 13 0 0 55 30 40
2018 NU-03 26 22 26 17 9 0 0 48 26 23
2017 NU 22 37 13 14 12 1 0 60 27 99
2017 NU-01 22 38 12 16 10 2 0 61 27 50
2017 NU-03 16 42 16 11 16 0 0 58 26 38
2014 NU 19 15 16 18 29 3 0 35 48 69
2014 NU-01 10 10 18 13 45 5 0 21 61 40
2014 NU-03 32 27 9 27 5 0 0 59 32 22

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 57 29 9 2 3 0 0 86 5 174
2020 NU-01 62 25 8 2 2 0 0 87 5 127
2020 NU-03 33 48 7 4 7 0 0 81 11 27
2019 NU 54 30 8 4 4 0 0 84 9 117
2019 NU-01 52 34 3 3 7 0 0 87 10 61
2019 NU-03 57 24 12 5 2 0 0 81 7 42
2018 NU 33 43 13 6 4 0 0 77 10 69
2018 NU-01 23 50 18 5 5 0 0 73 10 40
2018 NU-03 48 35 9 9 0 0 0 83 9 23
2017 NU 43 41 8 4 2 1 0 86 6 99
2017 NU-01 42 44 6 6 2 0 0 86 8 50
2017 NU-03 45 39 11 0 3 3 0 86 3 38
2014 NU 35 34 15 12 3 0 1 70 15 69
2014 NU-01 23 33 18 20 5 0 3 56 26 40
2014 NU-03 50 36 14 0 0 0 0 86 0 22

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 46 24 12 6 8 3 2 74 14 173
2020 NU-01 54 25 10 2 2 4 3 85 5 126
2020 NU-03 22 22 11 19 22 4 0 46 42 27
2019 NU 26 26 26 6 9 0 7 56 17 117
2019 NU-01 30 21 26 5 5 0 13 58 11 61
2019 NU-03 19 31 26 7 17 0 0 50 24 42
2018 NU 25 26 23 12 13 0 1 51 25 69
2018 NU-01 28 26 31 5 8 0 3 55 13 39
2018 NU-03 21 29 13 21 17 0 0 50 38 24
2017 NU 21 34 21 8 12 0 3 57 21 99
2017 NU-01 22 38 20 8 8 0 4 63 17 50
2017 NU-03 21 29 18 8 21 0 3 51 30 38
2014 NU 9 19 29 17 23 0 3 29 41 69
2014 NU-01 0 13 35 20 28 0 5 13 50 40
2014 NU-03 23 32 23 9 14 0 0 55 23 22

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 9 15 30 19 16 6 5 40 27 174
2020 NU-01 8 13 28 17 17 9 7 41 25 127
2020 NU-03 15 26 33 19 7 0 0 26 41 27
2019 NU 7 21 41 16 14 1 1 31 28 116
2019 NU-01 12 20 42 12 12 2 2 24 33 60
2019 NU-03 2 19 45 19 14 0 0 33 21 42
2018 NU 14 30 31 20 4 0 0 24 44 70
2018 NU-01 20 25 35 20 0 0 0 20 45 40
2018 NU-03 4 42 21 25 8 0 0 33 46 24
2017 NU 11 28 34 17 6 1 2 24 41 99
2017 NU-01 10 30 36 14 8 0 2 22 41 50
2017 NU-03 13 32 26 21 3 3 3 25 47 38
2014 NU 34 25 22 12 6 0 1 18 60 69
2014 NU-01 45 30 15 3 5 0 3 8 77 40
2014 NU-03 14 14 41 23 9 0 0 32 27 22

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 4 11 17 26 30 8 4 63 17 172
2020 NU-01 4 10 14 23 34 10 5 67 16 126
2020 NU-03 4 23 27 23 23 0 0 46 27 26
2019 NU 11 18 31 20 18 1 2 39 30 114
2019 NU-01 14 19 32 17 15 2 2 33 33 59
2019 NU-03 7 20 27 27 17 0 2 45 28 41
2018 NU 10 23 28 26 12 0 1 38 34 69
2018 NU-01 10 28 28 28 5 0 0 33 38 39
2018 NU-03 13 21 25 21 21 0 0 42 33 24
2017 NU 6 18 36 21 10 6 2 34 26 99
2017 NU-01 8 14 38 22 8 6 4 33 24 50
2017 NU-03 0 26 39 21 8 5 0 31 28 38
2014 NU 26 31 25 13 1 1 1 15 59 69
2014 NU-01 33 35 18 8 3 3 3 11 71 40
2014 NU-03 18 27 32 23 0 0 0 23 45 22

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 4 11 20 26 23 10 6 58 18 174
2020 NU-01 2 9 18 24 27 13 8 64 13 127
2020 NU-03 15 30 26 19 7 4 0 27 46 27
2019 NU 9 19 32 28 11 0 2 39 28 116
2019 NU-01 10 13 33 27 13 0 3 41 24 60
2019 NU-03 7 31 29 26 7 0 0 33 38 42
2018 NU 16 17 39 19 6 1 3 25 34 70
2018 NU-01 13 28 30 25 0 3 3 26 42 40
2018 NU-03 25 4 50 4 13 0 4 17 30 24
2017 NU 12 17 32 22 9 6 1 34 32 99
2017 NU-01 10 6 30 30 12 10 2 48 18 50
2017 NU-03 18 29 26 18 5 3 0 24 49 38
2014 NU 20 18 29 12 9 4 7 24 43 69
2014 NU-01 15 13 30 13 10 8 13 28 34 40
2014 NU-03 32 27 27 5 9 0 0 14 59 22

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 5 5 17 26 32 9 5 68 12 172
2020 NU-01 2 3 11 28 35 13 7 79 7 125
2020 NU-03 7 11 41 19 22 0 0 41 19 27
2019 NU 5 13 33 27 17 1 3 46 19 117
2019 NU-01 8 13 30 28 16 0 5 47 22 61
2019 NU-03 2 17 43 19 17 2 0 37 20 42
2018 NU 16 16 37 18 12 1 0 30 33 68
2018 NU-01 15 13 33 26 10 3 0 37 29 39
2018 NU-03 8 21 50 4 17 0 0 21 29 24
2017 NU 13 14 31 24 15 1 1 40 28 99
2017 NU-01 18 14 34 20 12 0 2 33 33 50
2017 NU-03 8 13 29 32 16 3 0 49 22 38
2014 NU 46 14 20 14 5 0 3 19 61 67
2014 NU-01 55 21 11 11 0 0 3 11 78 38
2014 NU-03 27 0 41 14 14 0 5 29 29 22

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 12 10 13 22 27 8 8 59 26 173
2020 NU-01 3 10 10 23 32 11 11 70 16 126
2020 NU-03 44 19 15 11 11 0 0 22 63 27
2019 NU 11 17 34 18 16 2 3 35 30 116
2019 NU-01 10 17 30 20 17 2 5 39 29 60
2019 NU-03 14 19 38 14 12 2 0 27 34 42
2018 NU 29 19 30 13 6 1 1 19 49 69
2018 NU-01 23 21 28 21 5 0 3 26 45 39
2018 NU-03 29 21 38 0 8 4 0 9 52 24
2017 NU 16 28 20 19 10 2 4 31 47 99
2017 NU-01 12 28 18 22 10 2 8 36 44 50
2017 NU-03 16 34 21 16 11 3 0 27 51 38
2014 NU 50 16 19 10 1 1 1 12 68 69
2014 NU-01 60 20 15 3 0 3 0 3 82 40
2014 NU-03 32 14 23 23 5 0 5 29 48 22

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 4 8 18 20 24 20 8 60 16 173
2020 NU-01 4 7 13 13 28 25 10 63 17 126
2020 NU-03 4 15 37 30 11 4 0 42 19 27
2019 NU 8 15 32 25 14 4 4 42 25 114
2019 NU-01 12 8 34 24 12 3 7 40 23 59
2019 NU-03 5 24 32 22 15 2 0 38 30 41
2018 NU 9 7 29 31 16 6 3 52 17 70
2018 NU-01 8 8 23 38 15 5 5 58 17 40
2018 NU-03 8 8 46 13 21 4 0 35 17 24
2017 NU 4 8 31 30 16 6 4 52 13 99
2017 NU-01 4 4 24 36 20 6 6 64 9 50
2017 NU-03 3 16 37 24 13 5 3 40 20 38
2014 NU 21 15 19 20 13 1 10 38 40 68
2014 NU-01 18 21 15 21 13 3 10 38 44 39
2014 NU-03 27 9 23 9 18 0 14 32 42 22

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 9 12 34 10 19 10 5 35 25 173
2020 NU-01 6 11 28 11 24 12 7 44 21 127
2020 NU-03 23 19 50 4 4 0 0 8 42 26
2019 NU 10 25 40 16 8 0 1 24 36 116
2019 NU-01 10 17 47 17 8 0 2 25 27 60
2019 NU-03 10 38 33 14 5 0 0 19 48 42
2018 NU 19 23 40 13 4 0 1 17 42 70
2018 NU-01 18 20 48 10 3 0 3 13 38 40
2018 NU-03 21 29 25 17 8 0 0 25 50 24
2017 NU 15 33 34 11 4 1 1 15 49 99
2017 NU-01 6 36 36 12 6 2 2 19 44 50
2017 NU-03 32 32 24 11 3 0 0 13 63 38
2014 NU 38 22 25 9 1 3 1 11 63 69
2014 NU-01 48 25 20 3 0 5 0 3 76 40
2014 NU-03 27 14 32 18 5 0 5 24 43 22

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 5 9 27 29 25 3 1 57 15 173
2020 NU-01 3 7 21 33 30 4 2 66 11 126
2020 NU-03 15 7 44 22 11 0 0 33 22 27
2019 NU 9 20 45 15 9 1 0 25 29 117
2019 NU-01 8 20 43 16 11 2 0 28 28 61
2019 NU-03 14 21 43 14 7 0 0 21 36 42
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 28 21 17 6 1 17 11 67 9 174
2020 NU-01 31 17 13 2 1 23 14 75 5 127
2020 NU-03 19 22 30 22 0 4 4 44 24 27
2019 NU 21 31 13 14 9 6 6 59 26 115
2019 NU-01 19 36 7 17 8 5 8 63 29 59
2019 NU-03 24 21 24 10 12 7 2 50 24 42
2018 NU 9 27 19 17 19 9 1 40 40 70
2018 NU-01 0 33 20 15 20 13 0 37 40 40
2018 NU-03 21 17 17 25 17 4 0 39 43 24
2017 NU 16 26 17 18 14 7 1 46 36 98
2017 NU-01 18 33 12 16 8 10 2 58 28 49
2017 NU-03 8 18 26 21 21 5 0 28 44 38
2014 NU 15 28 18 12 18 9 1 48 33 69
2014 NU-01 15 18 15 15 23 13 3 38 44 40
2014 NU-03 14 41 23 9 14 0 0 55 23 22

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 63 25 4 2 3 2 1 90 5 174
2020 NU-01 71 20 2 0 2 3 2 96 2 127
2020 NU-03 37 30 11 15 7 0 0 67 22 27
2019 NU 40 28 12 8 10 2 0 70 18 117
2019 NU-01 43 30 10 7 8 3 0 75 15 61
2019 NU-03 33 26 17 10 14 0 0 60 24 42
2018 NU 30 31 11 14 13 0 0 61 27 70
2018 NU-01 20 35 15 13 18 0 0 55 30 40
2018 NU-03 42 29 4 21 4 0 0 71 25 24
2017 NU 32 25 14 10 14 4 0 60 25 99
2017 NU-01 32 30 16 8 10 4 0 65 19 50
2017 NU-03 32 24 11 16 13 5 0 58 31 38
2014 NU 23 31 15 12 19 0 0 55 31 69
2014 NU-01 15 25 13 15 33 0 0 40 48 40
2014 NU-03 32 45 14 9 0 0 0 77 9 22

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 73 23 1 2 0 1 1 97 2 173
2020 NU-01 80 18 0 1 0 1 1 99 1 127
2020 NU-03 52 37 4 7 0 0 0 89 7 27
2019 NU 46 34 7 10 3 0 0 80 13 115
2019 NU-01 46 38 3 11 2 0 0 84 13 61
2019 NU-03 55 23 8 8 8 0 0 78 15 40
2018 NU 31 37 4 21 6 0 0 69 27 70
2018 NU-01 28 30 5 33 5 0 0 58 38 40
2018 NU-03 33 50 4 4 8 0 0 83 13 24
2017 NU 28 43 6 15 7 0 0 72 22 99
2017 NU-01 28 42 8 18 4 0 0 70 22 50
2017 NU-03 29 45 5 13 8 0 0 74 21 38
2014 NU 25 40 9 18 7 0 1 66 25 69
2014 NU-01 18 40 8 23 13 0 0 58 35 40
2014 NU-03 36 41 14 5 0 0 5 81 5 22

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 48 34 8 3 1 5 2 88 4 172
2020 NU-01 52 30 6 2 1 6 2 89 4 125
2020 NU-03 37 41 15 7 0 0 0 78 7 27
2019 NU 36 42 12 3 5 2 0 79 9 117
2019 NU-01 31 44 11 5 5 3 0 78 10 61
2019 NU-03 40 38 14 2 5 0 0 79 7 42
2018 NU 20 48 16 6 9 1 0 69 15 69
2018 NU-01 8 53 20 8 10 3 0 62 18 40
2018 NU-03 39 43 13 0 4 0 0 83 4 23

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 53 20 7 3 1 10 5 86 5 174
2020 NU-01 56 19 6 1 1 12 6 90 2 127
2020 NU-03 37 22 15 15 4 7 0 64 20 27
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 47 22 13 2 2 3 11 80 5 174
2020 NU-01 45 20 16 0 2 4 13 78 3 127
2020 NU-03 48 30 4 11 4 0 4 81 15 27
2019 NU 36 32 22 1 4 2 3 71 5 117
2019 NU-01 31 31 30 0 2 2 5 67 2 61
2019 NU-03 36 36 14 2 7 2 2 75 10 42

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 52 27 9 5 2 2 3 84 7 174
2020 NU-01 50 27 12 3 1 3 4 83 4 127
2020 NU-03 48 26 4 15 7 0 0 74 22 27
2019 NU 40 27 16 9 6 2 0 69 15 117
2019 NU-01 46 28 11 10 3 2 0 75 13 61
2019 NU-03 31 29 24 5 10 2 0 61 15 42
2018 NU 35 36 6 12 10 0 1 72 22 69
2018 NU-01 36 38 10 5 8 0 3 76 13 39
2018 NU-03 29 33 0 25 13 0 0 63 38 24
2017 NU 31 36 12 7 11 0 2 69 19 99
2017 NU-01 32 38 8 4 14 0 4 73 19 50
2017 NU-03 32 34 18 8 8 0 0 66 16 38
2014 NU 40 34 7 9 10 0 0 74 19 69
2014 NU-01 30 38 8 8 18 0 0 68 25 40
2014 NU-03 55 32 5 9 0 0 0 86 9 22

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 55 22 11 2 2 6 2 84 4 172
2020 NU-01 56 22 11 1 1 7 2 86 2 126
2020 NU-03 48 19 11 11 7 4 0 69 19 27

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 62 22 9 3 2 1 1 86 5 174
2020 NU-01 61 25 8 3 1 1 1 88 4 127
2020 NU-03 52 15 19 4 7 0 4 69 12 27
2019 NU 44 32 9 7 3 2 3 79 11 117
2019 NU-01 51 34 3 3 3 2 3 90 7 61
2019 NU-03 38 26 14 12 5 2 2 68 18 42
2018 NU 46 30 9 6 9 0 0 77 14 69
2018 NU-01 51 31 5 3 10 0 0 82 13 39
2018 NU-03 42 29 13 8 8 0 0 71 17 24
2017 NU 36 35 16 7 4 1 0 72 11 99
2017 NU-01 36 38 12 8 4 2 0 76 12 50
2017 NU-03 34 26 26 8 5 0 0 61 13 38
2014 NU 41 29 9 7 13 0 0 71 20 69
2014 NU-01 25 35 10 8 23 0 0 60 30 40
2014 NU-03 59 27 9 5 0 0 0 86 5 22

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 54 46 173
2020 NU-01 57 43 127
2020 NU-03 42 58 26

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 52 16 5 5 2 6 15 85 8 174
2020 NU-01 54 16 3 5 2 8 13 88 8 127
2020 NU-03 26 19 19 7 4 0 26 60 15 27

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 65 22 7 4 2 0 0 87 6 173
2020 NU-01 67 21 7 4 1 0 0 88 5 126
2020 NU-03 52 22 7 7 11 0 0 74 19 27
2019 NU 49 31 10 3 4 2 0 82 8 116
2019 NU-01 57 30 5 5 3 0 0 87 8 60
2019 NU-03 40 31 14 2 7 5 0 75 10 42
2018 NU 48 25 10 6 12 0 0 72 17 69
2018 NU-01 56 21 8 5 10 0 0 77 15 39
2018 NU-03 33 33 13 4 17 0 0 67 21 24
2017 NU 42 22 15 12 7 1 0 65 19 99
2017 NU-01 54 20 10 10 6 0 0 74 16 50
2017 NU-03 26 24 21 18 11 0 0 50 29 38
2014 NU 52 23 6 12 7 0 0 75 19 69
2014 NU-01 43 25 8 13 13 0 0 68 25 40
2014 NU-03 59 27 0 14 0 0 0 86 14 22
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 56 17 7 3 1 16 0 86 5 174
2020 NU-01 58 14 6 2 0 20 0 90 2 127
2020 NU-03 44 19 15 7 7 7 0 68 16 27
2019 NU 34 26 15 8 9 7 0 65 18 117
2019 NU-01 21 31 21 7 13 7 0 56 21 61
2019 NU-03 43 19 12 10 7 10 0 68 18 42
2018 NU 19 35 14 9 16 7 0 58 27 69
2018 NU-01 8 33 18 10 23 10 0 44 36 40
2018 NU-03 35 43 9 4 4 4 0 82 9 23
2017 NU 23 31 13 12 8 12 0 62 23 99
2017 NU-01 22 36 14 12 10 6 0 62 23 50
2017 NU-03 18 32 11 11 5 24 0 66 21 38
2014 NU 17 22 26 6 22 7 0 42 30 69
2014 NU-01 5 23 23 8 35 8 0 30 46 40
2014 NU-03 27 18 36 5 5 9 0 50 10 22

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 51 26 9 5 2 7 0 83 7 174
2020 NU-01 54 24 9 3 0 9 0 86 3 127
2020 NU-03 30 30 7 11 15 7 0 64 28 27
2019 NU 24 37 16 8 14 1 0 62 22 116
2019 NU-01 18 34 23 10 15 0 0 52 25 61
2019 NU-03 29 36 12 7 14 2 0 66 22 42
2018 NU 17 31 19 11 21 0 0 49 33 70
2018 NU-01 10 33 23 13 23 0 0 43 35 40
2018 NU-03 25 33 17 8 17 0 0 58 25 24
2017 NU 19 37 15 11 14 3 0 58 26 99
2017 NU-01 16 48 14 10 12 0 0 64 22 50
2017 NU-03 16 29 16 13 18 8 0 49 34 38
2014 NU 10 21 13 22 32 1 0 32 55 69
2014 NU-01 3 15 13 23 45 3 0 18 69 40
2014 NU-03 18 32 14 23 14 0 0 50 36 22

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 38 25 11 9 2 14 1 74 14 170
2020 NU-01 41 23 12 6 0 17 1 78 7 124
2020 NU-03 22 30 7 22 15 4 0 54 38 27
2019 NU 16 26 20 18 14 6 0 45 34 116
2019 NU-01 11 21 30 13 15 10 0 36 31 61
2019 NU-03 17 29 7 29 15 2 0 48 45 41
2018 NU 10 26 23 16 20 6 0 38 38 70
2018 NU-01 8 23 25 18 18 10 0 33 39 40
2018 NU-03 13 29 21 13 25 0 0 42 38 24
2017 NU 13 25 20 18 18 5 0 40 38 99
2017 NU-01 16 24 24 16 14 6 0 43 32 50
2017 NU-03 5 29 16 21 26 3 0 35 49 38
2014 NU 6 18 12 26 34 4 0 25 63 69
2014 NU-01 3 10 13 25 45 5 0 13 74 40
2014 NU-03 14 27 9 36 14 0 0 41 50 22

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 33 33 9 13 6 6 0 70 21 174
2020 NU-01 35 30 11 13 3 8 0 71 17 127
2020 NU-03 22 37 0 15 26 0 0 59 41 27
2019 NU 16 28 17 16 19 3 0 46 36 116
2019 NU-01 10 30 17 18 22 3 0 41 41 60
2019 NU-03 21 24 14 17 19 5 0 48 38 42
2018 NU 9 21 20 21 27 1 0 30 49 70
2018 NU-01 3 18 25 20 33 3 0 21 54 40
2018 NU-03 13 29 17 21 21 0 0 42 42 24
2017 NU 14 27 13 22 17 6 0 44 42 99
2017 NU-01 14 30 12 20 16 8 0 48 39 50
2017 NU-03 8 26 16 26 21 3 0 35 49 38
2014 NU 9 26 15 10 37 3 0 36 49 68
2014 NU-01 3 18 15 10 53 3 0 21 64 40
2014 NU-03 19 43 10 14 14 0 0 62 29 21

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 55 23 11 2 0 8 1 85 3 174
2020 NU-01 54 24 11 1 0 9 2 87 1 127
2020 NU-03 59 15 7 11 0 7 0 80 12 27
2019 NU 56 23 7 1 2 10 2 89 3 114
2019 NU-01 58 27 3 0 0 8 3 96 0 60
2019 NU-03 53 18 10 3 5 13 0 80 9 40
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 54 38 5 2 0 1 0 93 2 173
2020 NU-01 61 34 2 1 0 2 0 97 1 126
2020 NU-03 30 48 15 7 0 0 0 78 7 27
2019 NU 37 38 15 4 4 1 0 76 9 115
2019 NU-01 30 47 17 2 5 0 0 77 7 60
2019 NU-03 44 29 12 10 2 2 0 75 13 41
2018 NU 22 36 17 16 6 3 0 60 22 69
2018 NU-01 15 44 15 13 10 3 0 61 24 39
2018 NU-03 25 25 25 21 0 4 0 52 22 24
2017 NU 36 41 10 6 3 3 0 80 9 99
2017 NU-01 36 42 8 6 4 4 0 81 10 50
2017 NU-03 32 50 8 5 3 3 0 84 8 38
2014 NU 17 40 19 10 13 1 0 57 24 69
2014 NU-01 5 40 23 10 20 3 0 46 31 40
2014 NU-03 23 45 18 14 0 0 0 68 14 22

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 32 41 5 12 2 8 1 80 15 171
2020 NU-01 39 40 4 7 0 10 1 87 8 124
2020 NU-03 11 33 11 30 11 4 0 46 42 27
2019 NU 12 38 16 25 9 0 0 50 34 116
2019 NU-01 8 43 16 21 11 0 0 51 33 61
2019 NU-03 12 29 17 32 10 0 0 41 41 41

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 43 39 5 5 1 5 2 88 6 174
2020 NU-01 46 35 6 3 1 6 2 89 4 127
2020 NU-03 22 56 4 11 4 4 0 81 15 27
2019 NU 29 32 17 9 10 1 1 62 20 116
2019 NU-01 23 25 23 10 15 2 2 50 26 60
2019 NU-03 33 38 12 10 7 0 0 71 17 42
2018 NU 19 38 14 12 13 4 0 59 26 69
2018 NU-01 5 46 21 10 15 3 0 53 26 39
2018 NU-03 29 33 8 17 8 4 0 65 26 24
2017 NU 30 42 17 2 5 2 2 75 8 96
2017 NU-01 31 33 17 4 6 4 4 70 11 48
2017 NU-03 22 57 19 0 3 0 0 78 3 37
2014 NU 27 31 10 16 15 1 0 58 31 69
2014 NU-01 13 25 8 28 25 3 0 38 54 40
2014 NU-03 45 41 14 0 0 0 0 86 0 22

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 55 35 6 1 1 1 0 92 2 173
2020 NU-01 61 33 3 0 1 2 0 96 1 126
2020 NU-03 26 44 22 7 0 0 0 70 7 27
2019 NU 33 36 15 9 7 1 0 70 16 117
2019 NU-01 26 41 13 7 11 2 0 68 18 61
2019 NU-03 36 31 17 14 2 0 0 67 17 42
2018 NU 22 29 19 13 14 3 0 52 28 69
2018 NU-01 13 33 21 13 21 0 0 46 33 39
2018 NU-03 29 25 17 17 4 8 0 59 23 24

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 33 28 13 3 5 16 2 75 9 174
2020 NU-01 31 29 12 2 2 20 3 79 6 127
2020 NU-03 30 19 22 7 19 4 0 50 27 27
2019 NU 17 24 20 10 15 10 3 48 30 117
2019 NU-01 10 23 30 10 15 11 2 38 28 61
2019 NU-03 21 24 5 10 21 12 7 56 38 42
2018 NU 10 14 29 13 23 10 0 27 40 69
2018 NU-01 3 10 31 15 26 15 0 15 48 39
2018 NU-03 21 25 21 8 21 4 0 48 30 24
2017 NU 12 20 19 19 14 13 2 38 39 99
2017 NU-01 10 14 20 24 16 16 0 29 48 50
2017 NU-03 13 32 18 11 16 8 3 50 29 38
2014 NU 14 20 15 16 28 4 3 37 47 69
2014 NU-01 8 13 8 23 43 5 3 22 70 40
2014 NU-03 14 32 27 9 9 5 5 50 20 22

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 35 30 13 6 3 13 0 74 11 174
2020 NU-01 37 30 12 3 3 15 0 79 7 127
2020 NU-03 22 19 19 26 7 7 0 44 36 27
2019 NU 26 30 15 16 9 3 0 58 26 117
2019 NU-01 18 30 18 21 10 3 0 49 32 61
2019 NU-03 38 26 12 10 12 2 0 66 22 42
2018 NU 14 29 22 19 13 3 0 45 33 69
2018 NU-01 5 31 28 28 8 0 0 36 36 39
2018 NU-03 25 29 17 4 21 4 0 57 26 24
2017 NU 18 36 14 15 13 3 0 56 29 99
2017 NU-01 16 34 14 16 16 4 0 52 33 50
2017 NU-03 18 39 13 16 11 3 0 59 27 38
2014 NU 11 20 25 20 18 3 3 33 40 69
2014 NU-01 3 15 25 23 28 5 3 19 54 40
2014 NU-03 27 27 18 18 5 0 5 57 24 22

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 29 23 16 13 6 11 2 60 22 174
2020 NU-01 30 26 14 10 4 14 2 66 17 127
2020 NU-03 26 0 11 33 22 4 4 28 60 27
2019 NU 15 19 24 20 14 5 3 37 36 117
2019 NU-01 15 15 25 21 16 5 3 32 41 61
2019 NU-03 17 21 21 17 14 5 5 42 34 42
2018 NU 12 12 33 19 16 4 3 26 39 67
2018 NU-01 11 11 35 22 14 3 5 24 38 37
2018 NU-03 17 17 29 13 21 4 0 35 35 24
2017 NU 16 26 20 14 17 0 6 45 33 99
2017 NU-01 16 32 14 14 18 0 6 51 34 50
2017 NU-03 13 18 29 13 21 0 5 33 36 38
2014 NU 6 21 15 24 24 6 4 30 53 68
2014 NU-01 3 18 10 28 33 8 3 22 67 40
2014 NU-03 10 29 24 19 10 0 10 42 32 21

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 55 20 10 3 2 1 10 83 6 174
2020 NU-01 52 21 9 3 2 2 12 85 5 127
2020 NU-03 48 19 19 4 4 0 7 72 8 27
2019 NU 60 21 7 2 3 1 8 88 5 117
2019 NU-01 61 26 3 2 0 0 8 95 2 61
2019 NU-03 57 12 14 0 5 2 10 78 5 42

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 53 22 6 5 2 3 8 85 8 174
2020 NU-01 57 19 5 5 2 2 10 87 7 127
2020 NU-03 30 37 15 7 4 4 4 72 12 27
2019 NU 42 30 16 4 3 3 3 76 7 117
2019 NU-01 38 36 18 3 2 0 3 76 5 61
2019 NU-03 48 21 12 5 5 7 2 76 11 42

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 81 5 2 0 1 3 8 97 1 173
2020 NU-01 82 4 0 0 2 4 9 98 2 126
2020 NU-03 74 7 11 0 0 0 7 88 0 27
2019 NU 76 9 2 2 2 6 4 94 4 116
2019 NU-01 77 8 3 2 0 5 5 95 2 61
2019 NU-03 68 10 0 2 5 10 5 91 9 41

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 71 8 4 1 1 3 13 94 1 174
2020 NU-01 68 10 5 1 0 3 13 93 1 127
2020 NU-03 81 4 4 0 4 0 7 92 4 27
2019 NU 81 6 2 0 1 3 8 97 1 116
2019 NU-01 82 5 2 0 0 3 8 98 0 60
2019 NU-03 76 7 2 0 2 2 10 95 3 42

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 26 40 14 5 5 9 2 74 11 174
2020 NU-01 27 39 14 3 3 12 2 76 7 127
2020 NU-03 19 37 11 19 15 0 0 56 33 27
2019 NU 9 47 16 16 7 4 1 59 25 116
2019 NU-01 7 46 16 16 8 7 0 56 26 61
2019 NU-03 12 48 12 17 7 2 2 63 25 42
2018 NU 9 31 25 18 15 3 0 41 33 68
2018 NU-01 0 36 28 18 13 5 0 38 32 39
2018 NU-03 22 17 22 22 17 0 0 39 39 23
2017 NU 12 31 21 18 13 4 0 45 33 98
2017 NU-01 8 34 24 16 10 8 0 46 28 50
2017 NU-03 11 24 22 24 19 0 0 35 43 37

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 49 35 7 2 4 4 0 87 6 171
2020 NU-01 54 33 6 1 2 5 0 91 3 125
2020 NU-03 26 41 11 11 11 0 0 67 22 27
2019 NU 27 44 14 7 7 2 0 72 14 117
2019 NU-01 21 48 16 5 7 3 0 71 12 61
2019 NU-03 26 43 10 12 10 0 0 69 21 42
2018 NU 39 33 14 4 7 3 0 74 12 70
2018 NU-01 35 38 15 5 5 3 0 74 10 40
2018 NU-03 38 29 17 4 8 4 0 70 13 24
2017 NU 33 35 15 8 5 3 0 71 14 99
2017 NU-01 34 38 12 4 6 6 0 77 11 50
2017 NU-03 29 34 18 13 5 0 0 63 18 38
2014 NU 31 40 12 6 10 1 0 72 16 69
2014 NU-01 25 38 10 10 18 0 0 63 28 40
2014 NU-03 36 41 18 0 0 5 0 81 0 22

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 57 29 6 3 1 3 1 90 4 171
2020 NU-01 63 29 3 2 1 2 0 93 3 125
2020 NU-03 30 30 19 7 0 11 4 70 9 27
2019 NU 48 34 11 3 1 3 0 84 4 115
2019 NU-01 48 36 8 5 2 2 0 85 7 61
2019 NU-03 46 29 17 2 0 5 0 79 3 41
2018 NU 41 27 10 7 9 6 0 73 17 70
2018 NU-01 38 35 10 8 5 5 0 76 13 40
2018 NU-03 46 17 13 8 13 4 0 65 22 24
2017 NU 39 33 16 4 4 2 2 74 9 98
2017 NU-01 32 44 10 4 4 4 2 81 9 50
2017 NU-03 43 24 19 5 5 0 3 69 11 37
2014 NU 31 44 16 3 4 0 1 76 7 69
2014 NU-01 28 48 13 5 8 0 0 75 13 40
2014 NU-03 36 32 27 0 0 0 5 71 0 22

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 55 28 8 2 1 5 1 88 3 172
2020 NU-01 61 26 5 2 1 6 0 92 3 126
2020 NU-03 27 31 23 8 0 8 4 65 9 26

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 56 25 7 4 1 5 2 87 6 174
2020 NU-01 58 25 8 1 2 5 2 89 3 127
2020 NU-03 41 22 7 19 0 4 7 71 21 27

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 72 21 4 0 3 0 0 93 3 174
2020 NU-01 79 19 0 0 2 0 0 98 2 127
2020 NU-03 48 26 19 0 7 0 0 74 7 27
2019 NU 53 30 8 5 3 0 0 83 9 115
2019 NU-01 53 30 7 5 5 0 0 83 10 60
2019 NU-03 51 27 12 7 2 0 0 78 10 41
2018 NU 37 37 7 11 7 0 0 74 19 70
2018 NU-01 35 35 8 15 8 0 0 70 23 40
2018 NU-03 33 46 8 8 4 0 0 79 13 24
2017 NU 41 35 9 8 6 0 0 77 14 99
2017 NU-01 40 40 8 4 8 0 0 80 12 50
2017 NU-03 39 34 13 8 5 0 0 74 13 38
2014 NU 31 35 10 10 13 0 0 66 23 69
2014 NU-01 23 33 10 13 23 0 0 55 35 40
2014 NU-03 41 45 9 5 0 0 0 86 5 22

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 63 23 7 3 3 1 0 86 7 174
2020 NU-01 70 18 6 3 2 1 0 89 6 127
2020 NU-03 30 37 15 7 11 0 0 67 19 27
2019 NU 44 31 9 9 8 0 0 74 17 117
2019 NU-01 46 30 10 7 8 0 0 75 15 61
2019 NU-03 38 33 7 12 10 0 0 71 21 42
2018 NU 25 32 16 16 12 0 0 57 28 69
2018 NU-01 18 38 15 18 13 0 0 55 30 40
2018 NU-03 30 26 17 17 9 0 0 57 26 23
2017 NU 27 33 15 12 12 0 0 61 24 99
2017 NU-01 30 36 12 12 10 0 0 66 22 50
2017 NU-03 18 37 18 11 16 0 0 55 26 38
2014 NU 16 27 10 22 25 0 0 43 47 69
2014 NU-01 13 25 8 20 35 0 0 38 55 40
2014 NU-03 23 27 14 23 14 0 0 50 36 22

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 63 26 5 3 3 0 0 89 6 171
2020 NU-01 70 22 4 2 2 0 0 92 4 124
2020 NU-03 30 44 7 7 11 0 0 74 19 27
2019 NU 44 31 9 9 8 0 0 74 17 117
2019 NU-01 43 33 10 5 10 0 0 75 15 61
2019 NU-03 43 29 7 14 7 0 0 71 21 42
2018 NU 23 36 14 14 13 0 0 59 27 70
2018 NU-01 18 35 15 20 13 0 0 53 33 40
2018 NU-03 25 38 17 8 13 0 0 63 21 24
2017 NU 25 39 16 10 9 0 0 65 19 99
2017 NU-01 32 40 12 6 10 0 0 72 16 50
2017 NU-03 11 47 18 16 8 0 0 58 24 38
2014 NU 16 30 15 12 28 0 0 46 40 69
2014 NU-01 13 23 15 13 38 0 0 35 50 40
2014 NU-03 23 36 14 14 14 0 0 59 27 22

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 54 20 7 7 4 8 1 81 12 173
2020 NU-01 60 19 6 4 2 9 1 87 6 126
2020 NU-03 26 19 11 19 19 7 0 48 40 27
2019 NU 41 25 15 11 5 1 2 68 17 117
2019 NU-01 41 28 15 5 8 2 2 71 14 61
2019 NU-03 40 17 17 24 2 0 0 57 26 42
2018 NU 26 20 19 16 13 7 0 49 31 70
2018 NU-01 20 20 18 18 13 13 0 46 34 40
2018 NU-03 29 25 25 8 13 0 0 54 21 24
2017 NU 31 19 19 16 11 3 0 52 28 99
2017 NU-01 38 20 20 10 10 2 0 59 20 50
2017 NU-03 18 24 18 21 16 3 0 43 38 38
2014 NU 19 18 24 13 20 6 0 39 36 69
2014 NU-01 13 18 20 18 23 10 0 33 44 40
2014 NU-03 23 23 27 9 18 0 0 45 27 22
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 NU 12 59 29 174
2020 NU-01 11 62 27 127
2020 NU-03 15 44 41 27
2019 NU 12 55 33 117
2019 NU-01 10 54 36 61
2019 NU-03 10 55 36 42
2018 NU 17 49 34 70
2018 NU-01 13 55 33 40
2018 NU-03 25 46 29 24
2017 NU 11 55 34 99
2017 NU-01 6 64 30 50
2017 NU-03 21 45 34 38
2014 NU 14 38 48 69
2014 NU-01 5 40 55 40
2014 NU-03 23 36 41 22

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 NU 38 5 14 0 43 0 21
2020 NU-01 29 7 7 0 57 0 14
2019 NU 57 21 7 7 7 0 14
2018 NU 25 25 17 8 8 17 12
2017 NU 45 18 0 27 0 9 11
2014 NU 75 3 11 0 9999 11 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 3 97 174
2019 NU 17 83 117
2019 NU-01 15 85 61
2019 NU-03 21 79 42
2018 NU 23 77 70
2018 NU-01 30 70 40

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 30 70 20
2018 NU 56 44 16

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 56 44 16

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 0 100 20
2018 NU 0 100 16

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 16

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 16

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 16

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 0 100 20
2018 NU 0 100 16

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 42 58 19
2018 NU 31 69 16

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 63 37 19
2018 NU 56 44 16

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 32 68 19
2018 NU 44 56 16

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 53 47 19
2018 NU 44 56 16

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 37 63 19

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 53 47 19
2018 NU 31 69 16

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 47 53 19

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 0 100 19

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 32 68 19

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 37 63 19
2018 NU 38 63 16

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 26 74 19

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 58 42 19
2018 NU 56 44 16

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 26 74 19

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 37 63 19
2018 NU 31 69 16

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 16

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 0 100 19
2018 NU 0 100 16

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 NU 32 68 19
2018 NU 38 63 16

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 54 46 13

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 13

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 13

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 13

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 13

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 13

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 38 62 13

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 0 100 13

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 21 10 12 4 3 39 11 62 15 173
2020 NU-01 19 9 9 5 2 45 12 65 15 127
2020 NU-03 15 7 30 4 11 22 11 33 22 27
2019 NU 10 14 15 6 15 28 13 41 35 117
2019 NU-01 10 13 13 8 16 33 7 38 41 61
2019 NU-03 10 10 12 5 17 26 21 36 41 42
2018 NU 6 14 24 7 19 27 3 29 37 70
2018 NU-01 3 13 18 13 20 33 3 23 50 40
2018 NU-03 8 17 33 0 17 21 4 33 22 24
2017 NU 10 12 17 9 12 33 6 37 35 99
2017 NU-01 8 16 12 6 8 42 8 48 28 50
2017 NU-03 13 8 16 16 16 26 5 31 46 38
2014 NU 8 12 28 9 12 28 4 29 30 69
2014 NU-01 3 8 30 10 18 28 5 15 41 40
2014 NU-03 14 18 27 9 5 27 0 44 19 22

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 49 24 8 3 4 12 1 83 8 173
2020 NU-01 53 22 6 2 3 13 0 86 6 127
2020 NU-03 22 30 22 7 7 11 0 58 17 27
2019 NU 32 26 12 8 9 12 1 67 20 117
2019 NU-01 21 31 13 7 11 16 0 63 22 61
2019 NU-03 43 19 5 12 10 10 2 70 24 42
2018 NU 20 26 23 10 13 9 0 50 25 70
2018 NU-01 10 30 20 15 18 8 0 43 35 40
2018 NU-03 25 25 29 4 8 8 0 55 14 24
2017 NU 22 26 15 8 9 18 1 60 21 99
2017 NU-01 20 28 12 4 8 26 2 67 17 50
2017 NU-03 18 26 16 16 11 13 0 52 30 38
2014 NU 14 31 18 13 10 12 3 52 27 69
2014 NU-01 10 23 18 15 18 13 5 39 39 40
2014 NU-03 18 36 23 14 0 9 0 60 15 22
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 3 97 174
2019 NU 5 95 117
2018 NU 12 88 69

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 25 9 17 1 2 38 9 65 4 173
2020 NU-01 24 9 13 0 2 44 9 70 3 127
2020 NU-03 15 4 37 4 4 26 11 29 12 27
2019 NU 13 10 18 3 3 39 14 49 13 117
2019 NU-01 10 10 20 3 3 46 8 43 14 61
2019 NU-03 17 7 17 5 2 31 21 50 15 42
2018 NU 6 17 24 3 9 40 1 39 20 70
2018 NU-01 0 18 20 3 10 50 0 35 25 40
2018 NU-03 13 17 29 4 4 29 4 44 13 24
2017 NU 12 9 23 3 5 37 10 40 15 98
2017 NU-01 8 6 18 4 6 43 14 33 24 49
2017 NU-03 16 16 26 3 3 32 5 50 8 38
2014 NU 13 13 24 1 10 32 6 43 19 69
2014 NU-01 5 13 23 3 18 35 5 29 33 40
2014 NU-03 27 14 27 0 0 27 5 60 0 22

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 55 23 11 1 1 9 1 86 2 174
2020 NU-01 58 22 8 0 2 10 0 89 2 127
2020 NU-03 30 26 33 4 0 7 0 60 4 27
2019 NU 35 28 13 2 3 16 3 78 6 117
2019 NU-01 28 26 16 2 5 21 2 70 9 61
2019 NU-03 40 26 12 2 2 12 5 80 6 42
2018 NU 21 26 26 4 6 17 0 57 12 70
2018 NU-01 10 35 23 5 8 20 0 56 16 40
2018 NU-03 29 17 33 4 4 13 0 52 10 24
2017 NU 26 30 15 3 5 18 2 71 10 99
2017 NU-01 24 36 10 4 6 16 4 75 13 50
2017 NU-03 29 26 21 3 3 18 0 68 6 38
2014 NU 20 28 21 1 10 16 3 60 14 69
2014 NU-01 10 28 20 3 18 18 5 48 26 40
2014 NU-03 36 27 23 0 0 14 0 74 0 22
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 62 16 7 7 3 1 3 81 11 174
2020 NU-01 65 15 8 6 2 1 3 84 8 127
2020 NU-03 44 19 7 19 11 0 0 63 30 27

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 44 28 13 6 7 2 0 73 13 174
2020 NU-01 48 28 13 5 6 1 0 77 10 127
2020 NU-03 30 26 15 11 15 4 0 58 27 27
2019 NU 14 29 22 15 20 0 0 43 35 117
2019 NU-01 16 30 20 18 16 0 0 46 34 61
2019 NU-03 10 26 24 10 31 0 0 36 40 42
2018 NU 9 27 20 19 26 0 0 36 44 70
2018 NU-01 5 33 20 23 20 0 0 38 43 40
2018 NU-03 13 17 25 13 33 0 0 29 46 24
2017 NU 18 21 15 14 30 0 1 40 45 99
2017 NU-01 20 28 12 16 24 0 0 48 40 50
2017 NU-03 13 18 16 13 37 0 3 32 51 38

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 27 25 21 10 11 5 1 55 22 174
2020 NU-01 32 25 21 9 3 7 2 63 14 127
2020 NU-03 11 22 19 15 33 0 0 33 48 27
2019 NU 20 20 32 11 17 0 1 40 28 117
2019 NU-01 18 21 33 10 16 0 2 40 27 61
2019 NU-03 17 17 33 17 17 0 0 33 33 42
2018 NU 7 20 37 14 21 0 0 27 36 70
2018 NU-01 8 20 40 15 18 0 0 28 33 40
2018 NU-03 8 21 38 8 25 0 0 29 33 24
2017 NU 9 26 23 22 19 0 0 35 42 98
2017 NU-01 10 28 28 16 18 0 0 38 34 50
2017 NU-03 11 22 19 30 19 0 0 32 49 37

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 40 26 14 6 5 7 2 73 12 174
2020 NU-01 45 26 11 4 2 9 3 80 7 127
2020 NU-03 22 30 22 11 15 0 0 52 26 27
2019 NU 30 29 22 8 9 0 2 61 17 116
2019 NU-01 25 30 23 7 12 0 3 57 19 60
2019 NU-03 31 29 24 10 7 0 0 60 17 42
2018 NU 13 33 24 14 14 0 1 46 29 70
2018 NU-01 13 33 30 10 13 0 3 46 23 40
2018 NU-03 17 33 21 17 13 0 0 50 29 24
2017 NU 22 30 19 16 11 0 1 53 28 98
2017 NU-01 16 35 14 18 16 0 0 51 35 49
2017 NU-03 26 24 26 16 5 0 3 51 22 38

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 38 16 16 9 9 11 1 61 20 171
2020 NU-01 44 18 16 5 3 14 1 72 9 125
2020 NU-03 15 15 12 23 35 0 0 31 58 26
2019 NU 24 20 25 14 15 1 2 45 30 117
2019 NU-01 25 21 20 11 20 0 3 47 32 61
2019 NU-03 19 17 29 19 14 2 0 37 34 42
2018 NU 10 29 24 13 23 1 0 39 36 70
2018 NU-01 10 30 28 13 20 0 0 40 33 40
2018 NU-03 13 33 21 8 25 0 0 46 33 24
2017 NU 15 26 26 16 16 0 0 41 32 99
2017 NU-01 14 26 28 8 24 0 0 40 32 50
2017 NU-03 16 34 21 21 8 0 0 50 29 38

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 60 14 7 3 3 5 8 84 8 172
2020 NU-01 65 13 6 2 2 6 7 89 4 126
2020 NU-03 42 23 12 8 8 0 8 71 17 26
2019 NU 58 21 5 3 5 1 6 85 9 117
2019 NU-01 52 26 5 3 5 0 8 86 9 61
2019 NU-03 62 14 7 5 5 2 5 82 10 42
2018 NU 54 17 4 4 9 1 10 81 15 70
2018 NU-01 50 23 0 3 13 0 13 83 17 40
2018 NU-03 75 8 13 0 0 0 4 87 0 24
2017 NU 44 22 9 4 3 0 17 80 9 99
2017 NU-01 50 18 8 2 2 0 20 85 5 50
2017 NU-03 42 24 8 5 5 0 16 78 13 38

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 37 23 21 9 9 1 1 61 18 173
2020 NU-01 43 21 20 9 6 1 1 65 15 126
2020 NU-03 15 22 30 4 30 0 0 37 33 27
2019 NU 39 28 23 5 5 0 0 66 10 116
2019 NU-01 35 33 22 5 5 0 0 68 10 60
2019 NU-03 40 19 31 5 5 0 0 60 10 42
2018 NU 24 30 20 7 19 0 0 54 26 70
2018 NU-01 15 38 23 5 20 0 0 53 25 40
2018 NU-03 33 21 21 8 17 0 0 54 25 24
2017 NU 19 40 19 9 10 0 2 61 20 99
2017 NU-01 20 42 18 4 12 0 4 65 17 50
2017 NU-03 24 26 26 13 11 0 0 50 24 38

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 29 28 20 13 9 0 2 58 22 174
2020 NU-01 29 31 22 10 6 0 2 61 17 127
2020 NU-03 30 15 7 22 22 0 4 46 46 27

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 41 30 18 3 4 4 2 75 7 171
2020 NU-01 45 31 14 2 2 4 2 81 4 125
2020 NU-03 19 19 35 12 12 0 4 40 24 26
2019 NU 28 31 21 9 10 1 1 60 19 116
2019 NU-01 23 36 16 7 15 2 2 61 22 61
2019 NU-03 34 22 27 12 5 0 0 56 17 41
2018 NU 16 36 23 12 13 0 0 52 25 69
2018 NU-01 5 45 23 8 20 0 0 50 28 40
2018 NU-03 26 30 22 17 4 0 0 57 22 23
2017 NU 20 29 28 10 12 0 0 49 22 99
2017 NU-01 16 32 32 6 14 0 0 48 20 50
2017 NU-03 21 32 24 16 8 0 0 53 24 38

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 30 30 20 10 3 4 2 64 15 172
2020 NU-01 33 29 17 10 2 6 2 68 13 126
2020 NU-03 15 35 19 19 12 0 0 50 31 26
2019 NU 28 27 24 10 9 1 1 57 19 117
2019 NU-01 21 31 23 10 11 2 2 54 22 61
2019 NU-03 31 24 31 10 5 0 0 55 14 42
2018 NU 10 40 24 14 11 0 0 50 26 70
2018 NU-01 3 38 28 15 18 0 0 40 33 40
2018 NU-03 17 50 17 13 4 0 0 67 17 24
2017 NU 16 36 27 11 9 0 0 53 20 99
2017 NU-01 12 36 26 12 14 0 0 48 26 50
2017 NU-03 18 37 29 13 3 0 0 55 16 38

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 30 41 20 4 3 1 1 72 8 174
2020 NU-01 29 44 20 5 2 0 1 74 6 127
2020 NU-03 26 30 30 0 15 0 0 56 15 27
2019 NU 33 31 19 9 7 0 2 65 16 117
2019 NU-01 30 38 18 5 7 0 3 69 12 61
2019 NU-03 38 24 17 17 5 0 0 62 21 42
2018 NU 23 39 19 11 9 0 0 61 20 70
2018 NU-01 8 40 28 15 10 0 0 48 25 40
2018 NU-03 42 42 0 8 8 0 0 83 17 24
2017 NU 27 37 19 6 8 2 1 65 15 98
2017 NU-01 28 28 24 6 10 4 0 58 17 50
2017 NU-03 19 49 19 5 5 0 3 69 11 37

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 64 21 8 2 3 1 1 86 5 172
2020 NU-01 67 21 5 2 2 2 1 91 4 126
2020 NU-03 44 22 19 7 7 0 0 67 15 27
2019 NU 37 32 20 6 6 0 0 68 12 117
2019 NU-01 33 39 21 2 5 0 0 72 7 61
2019 NU-03 43 17 21 12 7 0 0 60 19 42

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 20 34 27 13 6 0 1 53 19 173
2020 NU-01 17 38 25 10 8 0 1 56 18 126
2020 NU-03 30 26 26 19 0 0 0 56 19 27

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 10 28 26 15 20 0 1 39 35 172
2020 NU-01 12 30 26 13 18 0 1 42 31 125
2020 NU-03 7 22 33 11 26 0 0 30 37 27
2019 NU 16 28 26 13 16 0 0 45 29 116
2019 NU-01 17 27 30 8 18 0 0 43 27 60
2019 NU-03 10 36 26 12 17 0 0 45 29 42
2018 NU 11 37 27 9 16 0 0 49 24 70
2018 NU-01 5 40 28 10 18 0 0 45 28 40
2018 NU-03 25 33 21 8 13 0 0 58 21 24
2017 NU 17 31 21 15 14 0 1 48 30 98
2017 NU-01 18 27 24 18 10 0 2 46 29 49
2017 NU-03 16 32 21 11 21 0 0 47 32 38

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 53 25 10 6 3 0 2 80 9 173
2020 NU-01 56 25 7 7 2 0 2 83 10 126
2020 NU-03 37 33 22 4 4 0 0 70 7 27
2019 NU 36 28 23 5 8 0 0 64 13 116
2019 NU-01 33 30 25 3 10 0 0 62 13 61
2019 NU-03 38 24 29 2 7 0 0 62 10 42
2018 NU 39 21 21 7 11 0 0 60 19 70
2018 NU-01 35 20 25 8 13 0 0 55 20 40
2018 NU-03 38 21 21 8 13 0 0 58 21 24
2017 NU 33 29 19 8 10 0 0 63 18 99
2017 NU-01 30 38 18 4 10 0 0 68 14 50
2017 NU-03 29 24 21 13 13 0 0 53 26 38

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 34 39 16 6 5 0 1 74 11 171
2020 NU-01 40 37 14 6 3 0 0 77 10 125
2020 NU-03 19 50 19 4 8 0 0 69 12 26

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 68 16 9 2 1 1 4 88 2 171
2020 NU-01 70 15 8 2 1 0 3 88 3 124
2020 NU-03 56 26 19 0 0 0 0 81 0 27
2019 NU 65 18 3 4 2 2 5 90 7 115
2019 NU-01 64 19 7 5 2 2 2 86 7 59
2019 NU-03 64 17 0 5 2 2 10 92 8 42
2018 NU 63 10 13 3 6 3 3 77 9 70
2018 NU-01 68 8 13 5 5 3 0 77 10 40
2018 NU-03 63 13 13 0 8 0 4 78 9 24

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 85 6 3 1 2 1 2 93 3 172
2020 NU-01 89 4 2 1 2 0 2 95 3 125
2020 NU-03 67 15 15 4 0 0 0 81 4 27
2019 NU 67 9 6 4 9 0 3 79 14 116
2019 NU-01 64 13 5 3 8 0 7 82 12 61
2019 NU-03 66 7 5 7 15 0 0 73 22 41
2018 NU 56 23 7 3 7 4 0 82 10 70
2018 NU-01 50 25 5 0 13 8 0 81 14 40
2018 NU-03 63 21 13 4 0 0 0 83 4 24
2017 NU 69 11 9 5 1 2 2 84 6 98
2017 NU-01 71 16 8 2 0 0 2 90 2 49
2017 NU-03 63 8 11 8 3 5 3 77 11 38

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 82 12 3 1 1 1 2 96 1 169
2020 NU-01 88 6 2 1 1 0 2 96 2 122
2020 NU-03 52 41 7 0 0 0 0 93 0 27
2019 NU 55 29 10 2 2 0 3 86 4 117
2019 NU-01 51 31 11 0 3 0 3 85 3 61
2019 NU-03 60 31 5 2 0 0 2 93 2 42
2018 NU 46 36 9 3 4 0 1 84 7 69
2018 NU-01 46 38 5 3 5 0 3 87 8 39
2018 NU-03 46 33 13 4 4 0 0 79 8 24
2017 NU 49 32 11 3 3 0 1 83 6 99
2017 NU-01 52 38 8 2 0 0 0 90 2 50
2017 NU-03 47 29 11 5 5 0 3 78 11 38

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 78 11 5 1 3 1 1 90 4 171
2020 NU-01 84 7 2 1 3 1 2 93 4 124
2020 NU-03 41 30 22 4 4 0 0 70 7 27
2019 NU 55 24 9 5 5 0 2 80 10 117
2019 NU-01 54 25 10 7 3 0 2 80 10 61
2019 NU-03 48 26 10 5 10 0 2 76 15 42
2018 NU 45 26 10 7 9 0 3 73 16 69
2018 NU-01 33 36 13 5 10 0 3 71 16 39
2018 NU-03 63 8 8 8 8 0 4 74 17 24
2017 NU 50 34 6 3 3 0 3 87 6 96
2017 NU-01 54 32 4 4 4 0 2 88 8 50
2017 NU-03 43 38 8 3 3 0 5 86 6 37

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 61 3 2 1 0 1 32 95 2 173
2020 NU-01 62 1 1 2 0 0 35 96 2 126
2020 NU-03 48 15 7 0 0 0 30 89 0 27
2019 NU 54 5 0 2 0 0 39 97 3 116
2019 NU-01 46 2 0 2 0 0 51 97 3 61
2019 NU-03 61 10 0 0 0 0 29 100 0 41
2018 NU 44 3 1 1 0 0 50 94 3 68
2018 NU-01 42 3 0 0 0 0 55 100 0 38
2018 NU-03 46 4 4 4 0 0 42 86 7 24
2017 NU 40 10 2 0 0 0 48 96 0 98
2017 NU-01 37 6 0 0 0 0 57 100 0 49
2017 NU-03 50 8 3 0 0 0 39 96 0 38

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 78 11 5 1 0 2 3 94 1 173
2020 NU-01 83 7 3 2 0 2 4 95 2 126
2020 NU-03 56 30 15 0 0 0 0 85 0 27
2019 NU 57 20 7 5 2 0 9 85 8 115
2019 NU-01 52 17 7 7 3 0 15 80 12 60
2019 NU-03 59 29 7 2 0 0 2 90 3 41
2018 NU 49 26 6 3 0 0 16 90 3 69
2018 NU-01 49 23 8 0 0 0 21 90 0 39
2018 NU-03 46 33 4 8 0 0 8 86 9 24
2017 NU 63 24 3 1 0 1 8 95 1 97
2017 NU-01 65 23 0 2 0 0 10 98 2 48
2017 NU-03 55 26 8 0 0 3 8 91 0 38

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 43 14 14 10 16 1 2 59 26 174
2020 NU-01 37 15 13 12 21 0 2 53 34 127
2020 NU-03 56 19 15 4 4 0 4 77 8 27
2019 NU 58 16 7 1 16 0 3 76 17 116
2019 NU-01 48 17 8 0 22 0 5 68 23 60
2019 NU-03 67 17 5 2 7 0 2 85 10 42
2018 NU 72 12 7 3 4 0 1 85 7 69
2018 NU-01 72 18 8 3 0 0 0 90 3 39
2018 NU-03 79 4 8 0 8 0 0 83 8 24
2017 NU 59 20 7 2 6 1 5 84 9 99
2017 NU-01 48 30 6 4 8 2 2 81 13 50
2017 NU-03 71 8 8 0 3 0 11 88 3 38

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 52 32 9 5 1 0 1 85 6 173
2020 NU-01 53 30 8 6 2 0 2 85 7 126
2020 NU-03 41 44 11 4 0 0 0 85 4 27
2019 NU 51 34 10 2 0 0 3 88 2 117
2019 NU-01 46 39 10 2 0 0 3 88 2 61
2019 NU-03 55 31 10 2 0 0 2 88 2 42
2018 NU 42 39 13 3 1 0 1 82 4 69
2018 NU-01 31 46 15 5 3 0 0 77 8 39
2018 NU-03 58 29 13 0 0 0 0 88 0 24
2017 NU 49 29 13 4 2 1 1 80 6 99
2017 NU-01 46 32 12 6 2 2 0 80 8 50
2017 NU-03 47 29 16 3 3 0 3 78 5 38

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 34 43 18 5 1 0 0 76 6 173
2020 NU-01 39 40 15 5 1 0 0 79 6 126
2020 NU-03 22 37 30 7 4 0 0 59 11 27

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 17 46 29 5 3 0 0 63 9 174
2020 NU-01 21 49 25 3 2 0 0 70 5 127
2020 NU-03 4 33 41 7 15 0 0 37 22 27
2019 NU 19 36 29 9 8 0 0 55 16 117
2019 NU-01 18 38 28 10 7 0 0 56 16 61
2019 NU-03 19 33 31 5 12 0 0 52 17 42
2018 NU 17 30 27 11 14 0 0 47 26 70
2018 NU-01 13 30 30 15 13 0 0 43 28 40
2018 NU-03 25 25 29 4 17 0 0 50 21 24
2017 NU 12 28 41 11 8 0 0 40 19 98
2017 NU-01 10 34 36 14 6 0 0 44 20 50
2017 NU-03 14 27 43 5 11 0 0 41 16 37

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 12 14 34 25 14 0 0 39 27 173
2020 NU-01 9 7 36 31 17 0 0 48 16 126
2020 NU-03 22 37 30 7 4 0 0 11 59 27
2019 NU 12 18 37 20 13 0 0 33 30 116
2019 NU-01 13 20 36 18 13 0 0 31 33 61
2019 NU-03 12 17 41 20 10 0 0 29 29 41
2018 NU 13 35 26 20 6 0 0 26 48 69
2018 NU-01 15 33 26 23 3 0 0 26 49 39
2018 NU-03 4 46 25 13 13 0 0 25 50 24
2017 NU 12 28 35 16 9 0 0 26 40 98
2017 NU-01 8 24 42 20 6 0 0 26 32 50
2017 NU-03 14 30 30 14 14 0 0 27 43 37

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 60 33 4 2 0 1 0 94 2 172
2020 NU-01 66 29 4 0 0 2 0 96 0 125
2020 NU-03 37 52 4 7 0 0 0 89 7 27
2019 NU 58 29 6 7 0 0 0 87 7 115
2019 NU-01 63 25 7 5 0 0 0 88 5 60
2019 NU-03 46 34 7 12 0 0 0 80 12 41
2018 NU 44 41 9 4 1 0 0 86 6 70
2018 NU-01 40 45 8 8 0 0 0 85 8 40
2018 NU-03 42 46 8 0 4 0 0 88 4 24
2017 NU 44 45 5 4 1 0 0 90 5 99
2017 NU-01 46 46 2 4 2 0 0 92 6 50
2017 NU-03 34 53 11 3 0 0 0 87 3 38

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 55 26 8 5 1 5 0 85 7 173
2020 NU-01 60 25 6 2 1 6 0 92 3 126
2020 NU-03 30 33 11 22 4 0 0 63 26 27

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 46 26 11 9 6 1 0 73 15 174
2020 NU-01 48 29 12 6 5 0 0 77 11 127
2020 NU-03 30 19 19 19 15 0 0 48 33 27

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 58 21 10 2 2 5 1 84 5 173
2020 NU-01 63 22 7 1 2 5 1 90 3 126
2020 NU-03 37 26 22 7 7 0 0 63 15 27

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 49 36 6 3 4 2 0 87 7 174
2020 NU-01 56 35 5 1 2 2 0 93 2 127
2020 NU-03 26 33 11 15 15 0 0 59 30 27
2019 NU 33 31 10 14 11 1 0 64 25 116
2019 NU-01 30 37 10 10 12 2 0 68 22 60
2019 NU-03 29 26 10 21 14 0 0 55 36 42
2018 NU 19 36 14 10 19 1 0 56 29 69
2018 NU-01 15 36 13 10 23 3 0 53 34 39
2018 NU-03 21 38 17 13 13 0 0 58 25 24
2017 NU 16 36 10 22 13 2 0 54 36 99
2017 NU-01 20 40 2 22 14 2 0 61 37 50
2017 NU-03 11 29 24 24 11 3 0 41 35 38

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 63 28 4 4 0 0 1 92 4 173
2020 NU-01 69 25 3 2 0 0 1 95 2 126
2020 NU-03 41 37 4 19 0 0 0 78 19 27

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 60 29 5 4 1 1 1 91 4 171
2020 NU-01 67 27 2 2 0 1 2 97 2 124
2020 NU-03 37 30 15 15 4 0 0 67 19 27

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 47 35 12 2 1 1 3 85 2 173
2020 NU-01 49 35 11 1 0 0 4 88 1 126
2020 NU-03 41 37 11 4 4 4 0 81 8 27

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 59 28 6 1 1 2 3 92 2 171
2020 NU-01 62 27 4 0 1 2 4 95 1 124
2020 NU-03 41 33 15 7 0 4 0 77 8 27

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 74 13 2 1 1 6 5 97 1 170
2020 NU-01 75 10 2 0 0 6 6 97 0 124
2020 NU-03 63 22 0 4 4 7 0 92 8 27

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 65 27 2 1 1 2 1 95 2 171
2020 NU-01 73 23 2 0 0 2 1 98 0 124
2020 NU-03 44 37 4 7 7 0 0 81 15 27

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 58 24 9 4 4 1 1 83 8 173
2020 NU-01 60 25 10 1 2 0 1 86 3 126
2020 NU-03 41 22 7 15 15 0 0 63 30 27

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 71 21 3 3 1 1 1 93 4 173
2020 NU-01 74 18 2 2 1 1 2 94 3 127
2020 NU-03 56 33 4 7 0 0 0 89 7 27
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 5 95 173
2020 NU-01 4 96 126
2020 NU-03 11 89 27

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 14 86 173
2020 NU-01 9 91 127
2020 NU-03 31 69 26
2019 NU 19 81 117
2019 NU-01 20 80 61
2019 NU-03 19 81 42
2017 NU 30 70 98
2017 NU-01 31 69 49
2017 NU-03 32 68 38
2014 NU 31 69 68
2014 NU-01 43 58 40

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 54 46 24
2020 NU-01 55 45 11

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 71 29 24
2020 NU-01 64 36 11
2019 NU 77 23 22
2019 NU-01 67 33 12
2017 NU 86 14 29
2017 NU-01 93 7 15
2017 NU-03 75 25 12
2014 NU 57 43 21
2014 NU-01 53 47 17

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 65 29 6 0 0 0 0 94 0 17
2019 NU 47 35 0 12 6 0 0 82 18 17
2017 NU 40 20 4 28 8 0 0 60 36 25
2017 NU-01 50 21 7 14 7 0 0 71 21 14
2014 NU 58 25 8 0 8 0 0 83 8 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 56 27 7 1 4 3 2 88 5 172
2020 NU-01 58 25 10 0 2 4 2 88 2 126
2020 NU-03 44 33 0 4 19 0 0 78 22 27
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 33 47 12 8 59 41 174
2020 NU-01 26 51 12 11 66 34 127
2020 NU-03 48 41 11 0 46 54 27

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 NU 40 60 57
2020 NU-01 48 52 33
2020 NU-03 38 62 13

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 12 30 11 19 23 0 5 44 44 57
2020 NU-01 12 21 15 30 12 0 9 37 47 33
2020 NU-03 23 31 0 8 38 0 0 54 46 13

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 11 27 5 21 34 0 2 38 56 56
2020 NU-01 15 24 9 21 27 0 3 41 50 33
2020 NU-03 8 31 0 15 46 0 0 38 62 13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 NU 45 14 7 3 3 0 26 81 9 174
2020 NU-01 45 12 4 3 2 0 35 87 7 127
2020 NU-03 33 33 22 4 7 0 0 67 11 27
2019 NU 42 14 14 8 9 2 12 65 19 115
2019 NU-01 50 12 7 7 7 2 17 76 16 60
2019 NU-03 29 17 24 7 14 2 7 50 24 42
2018 NU 39 10 17 9 17 0 9 53 28 70
2018 NU-01 38 10 18 10 10 0 15 56 24 40
2018 NU-03 46 4 17 8 25 0 0 50 33 24
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