2020 Public Service Employee Survey Results for Veterans Affairs Canada by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	43	3	8	2	87	10	1833
2020	Term	52	40	1	6	1	91	7	477
2020	Casual	72	20	4	4	0	92	4	27
2020	Student	66	34	0	0	0	100	0	29

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	82	13	2	2	1	0	0	96	2	1823
2020	Term	87	8	1	2	1	0	0	95	4	478
2020	Casual	85	7	8	0	0	0	0	92	0	27
2020	Student	89	7	4	0	0	0	0	96	0	28
2017	Indeterminate (permanent)	74	19	3	3	1	0	1	94	3	1706
2017	Term	85	11	1	1	1	1	1	97	2	159
2017	Casual	84	16	0	0	0	0	0	100	0	17
2017	Student	93	7	0	0	0	0	0	100	0	66
2014	Indeterminate (permanent)	74	20	3	3	1	0	0	94	4	1513
2014	Term	75	20	2	2	1	0	0	95	3	54
2014	Casual	89	7	2	2	0	0	0	96	2	57
2014	Student	91	9	0	0	0	0	0	100	0	28

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	39	8	10	3	0	0	78	14	1835
2020	Term	43	40	6	8	2	0	1	83	11	477
2020	Casual	59	37	4	0	0	0	0	96	0	27
2020	Student	38	38	3	14	3	0	3	79	18	29
2019	Indeterminate (permanent)	45	33	6	11	5	0	0	78	16	1819
2019	Term	52	30	7	9	2	0	0	83	11	247
2019	Student	56	27	7	9	2	0	0	82	11	45
2017	Indeterminate (permanent)	38	35	6	13	9	0	0	73	21	1714
2017	Term	53	32	4	8	3	0	0	85	11	159
2017	Casual	49	45	6	0	0	0	0	94	0	17
2017	Student	68	27	2	2	2	0	0	95	3	65
2014	Indeterminate (permanent)	40	32	6	13	7	1	0	73	21	1510
2014	Term	43	34	7	3	13	0	0	77	16	54
2014	Casual	64	23	5	8	0	0	0	87	8	57
2014	Student	69	25	2	4	0	0	0	93	4	28

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	29	41	11	13	4	0	1	71	18	1824
2020	Term	42	39	9	8	2	0	0	81	10	474
2020	Casual	24	51	8	16	0	0	0	75	16	26
2020	Student	36	57	4	4	0	0	0	93	4	28
2019	Indeterminate (permanent)	22	38	11	18	11	0	0	61	28	1813
2019	Term	24	41	10	17	8	0	0	65	25	246
2019	Student	38	33	9	11	9	0	0	71	20	45
2018	Indeterminate (permanent)	16	47	9	19	8	0	0	63	28	1383
2018	Term	22	41	12	16	8	1	0	64	25	91
2018	Student	32	46	5	5	12	0	0	78	17	41
2017	Indeterminate (permanent)	18	42	11	19	10	0	0	60	29	1711
2017	Term	26	40	9	15	9	0	0	66	25	159
2017	Casual	34	26	17	22	0	0	0	60	22	17
2017	Student	40	37	6	14	3	0	0	77	17	66
2014	Indeterminate (permanent)	17	36	11	21	15	0	0	53	36	1513
2014	Term	27	33	20	12	7	0	0	60	19	54
2014	Casual	9	65	2	23	1	0	0	74	24	57
2014	Student	43	25	22	7	2	0	0	69	9	28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	43	39	7	8	3	0	82	11	1821
2020	Term	52	35	4	7	2	0	87	9	472
2020	Casual	54	30	12	0	0	4	88	0	27
2020	Student	45	41	3	10	0	0	86	10	29
2019	Indeterminate (permanent)	43	37	7	8	5	0	80	12	1806
2019	Term	46	40	5	7	2	0	86	9	245
2019	Student	62	24	9	4	0	0	87	4	45
2017	Indeterminate (permanent)	42	36	7	11	4	0	78	15	1713
2017	Term	50	35	8	5	1	1	86	6	157
2017	Casual	71	11	12	6	0	0	82	6	17
2017	Student	69	25	5	2	0	0	94	2	66
2014	Indeterminate (permanent)	39	38	7	10	6	0	77	15	1513
2014	Term	49	32	9	9	1	0	81	10	54
2014	Casual	69	19	6	6	0	0	88	6	56
2014	Student	55	34	9	2	0	0	89	2	28

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	49	31	8	8	4	0	0	80	11	1823
2020	Term	64	22	8	4	2	0	0	86	6	475
2020	Casual	57	12	27	0	0	0	4	72	0	27
2020	Student	66	28	0	7	0	0	0	93	7	29
2019	Indeterminate (permanent)	46	32	8	9	5	0	0	78	14	1813
2019	Term	59	26	7	4	3	0	1	86	7	246
2019	Student	61	23	9	7	0	0	0	84	7	44
2018	Indeterminate (permanent)	41	32	10	10	8	0	0	73	17	1382
2018	Term	50	28	10	8	0	2	1	82	9	91
2018	Student	54	24	17	0	2	0	2	80	3	41
2017	Indeterminate (permanent)	39	34	8	10	9	0	0	73	19	1715
2017	Term	61	26	3	7	1	1	0	88	8	159
2017	Casual	56	33	6	0	0	0	6	94	0	17
2017	Student	60	21	12	5	0	0	2	83	5	66
2014	Indeterminate (permanent)	34	31	11	13	10	0	0	65	24	1512
2014	Term	44	29	16	7	3	0	0	73	10	54
2014	Casual	58	16	6	17	1	0	1	75	19	57
2014	Student	55	28	9	0	0	5	5	90	0	28

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	39	10	6	3	80	9	1830
2020	Term	57	31	7	3	1	88	4	478
2020	Casual	64	20	12	4	0	84	4	26
2020	Student	38	21	21	17	3	59	21	29
2019	Indeterminate (permanent)	40	38	10	7	4	78	11	1822
2019	Term	51	36	9	3	1	87	4	246
2019	Student	33	33	13	13	7	67	20	45
2018	Indeterminate (permanent)	35	43	10	7	4	78	12	1374
2018	Term	41	41	11	6	1	82	7	90
2018	Student	32	29	10	22	7	61	29	41
2017	Indeterminate (permanent)	35	44	8	8	4	80	12	1715
2017	Term	47	38	5	6	3	85	10	159
2017	Casual	62	17	6	6	9	78	16	17
2017	Student	29	36	19	7	9	64	16	66
2014	Indeterminate (permanent)	29	40	11	11	8	70	19	1513
2014	Term	35	53	11	1	0	88	1	54
2014	Casual	49	43	5	3	0	92	3	57
2014	Student	20	55	16	7	2	75	10	28

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	34	38	12	11	5	0	0	72	16	1831
2020	Term	50	30	11	3	2	2	2	83	5	475
2020	Casual	47	31	14	8	0	0	0	78	8	27
2020	Student	38	41	10	10	0	0	0	79	10	29
2019	Indeterminate (permanent)	28	36	15	13	8	0	0	64	21	1819
2019	Term	38	39	9	9	4	1	1	78	12	246
2019	Student	36	38	13	11	2	0	0	73	13	45
2018	Indeterminate (permanent)	22	33	17	16	12	0	0	55	28	1382
2018	Term	24	28	21	18	8	0	1	52	27	91
2018	Student	41	22	10	20	7	0	0	63	27	41
2017	Indeterminate (permanent)	24	34	16	14	12	0	0	58	26	1714
2017	Term	30	37	16	10	8	1	0	67	18	158
2017	Casual	62	17	6	16	0	0	0	79	16	17
2017	Student	38	36	11	11	3	2	0	75	14	66
2014	Indeterminate (permanent)	20	31	18	15	15	0	0	51	31	1513
2014	Term	17	43	31	9	0	0	0	60	9	54
2014	Casual	26	51	17	5	1	0	0	77	7	57
2014	Student	34	57	2	7	0	0	0	91	7	28

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	34	43	9	11	3	0	77	14	1826
2020	Term	43	41	8	5	1	1	85	7	475
2020	Casual	37	39	20	4	0	0	76	4	26
2020	Student	41	52	0	7	0	0	93	7	29
2019	Indeterminate (permanent)	29	43	11	13	4	0	72	17	1810
2019	Term	37	41	11	10	1	0	78	11	245
2019	Student	38	29	13	16	4	0	67	20	45
2018	Indeterminate (permanent)	25	42	14	13	6	0	67	19	1385
2018	Term	36	35	11	13	4	0	72	17	91
2018	Student	34	24	20	15	7	0	59	22	41
2017	Indeterminate (permanent)	28	41	13	12	6	0	69	18	1713
2017	Term	42	37	9	10	2	0	80	12	159
2017	Casual	45	33	6	0	16	0	78	16	17
2017	Student	35	38	15	9	3	0	73	12	66

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	49	38	7	4	1	0	88	5	1829
2020	Term	65	27	5	1	1	0	92	3	475
2020	Casual	57	35	8	0	0	0	92	0	27
2020	Student	52	34	0	14	0	0	86	14	29
2019	Indeterminate (permanent)	44	39	9	4	3	0	84	7	1815
2019	Term	49	38	8	4	1	0	87	5	246
2019	Student	53	20	11	13	2	0	73	16	45
2018	Indeterminate (permanent)	44	41	8	5	2	0	85	7	1381
2018	Term	54	37	7	3	0	0	91	3	90
2018	Student	44	39	2	7	5	2	85	13	41
2017	Indeterminate (permanent)	41	41	9	5	4	0	83	8	1714
2017	Term	54	36	5	4	2	0	90	6	158
2017	Casual	56	29	0	0	9	6	90	10	17
2017	Student	48	40	11	2	0	0	88	2	66
2014	Indeterminate (permanent)	34	35	15	9	6	1	70	15	1513
2014	Term	39	48	11	0	1	0	87	1	53
2014	Casual	55	38	5	1	1	0	93	2	57
2014	Student	48	45	7	0	0	0	93	0	28

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	38	11	9	5	0	74	14	1827
2020	Term	56	30	9	3	2	0	86	5	474
2020	Casual	59	22	12	8	0	0	81	8	27
2020	Student	38	34	17	10	0	0	72	10	29
2019	Indeterminate (permanent)	33	35	13	11	8	0	68	19	1822
2019	Term	40	38	11	8	2	0	79	10	247
2019	Student	47	18	18	16	2	0	64	18	45
2018	Indeterminate (permanent)	27	36	14	12	10	0	63	23	1376
2018	Term	32	37	15	10	5	1	70	15	89
2018	Student	37	32	12	15	5	0	68	20	41
2017	Indeterminate (permanent)	26	37	13	13	11	0	63	24	1714
2017	Term	33	41	15	6	5	1	74	11	159
2017	Casual	51	28	6	9	6	0	79	16	17
2017	Student	53	25	12	9	0	0	78	9	66

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	57	32	7	3	1	89	4	1816
2020	Term	69	23	7	1	1	91	2	472
2020	Casual	65	19	16	0	0	84	0	27
2020	Student	32	36	21	7	4	68	11	28
2019	Indeterminate (permanent)	56	30	9	4	1	86	5	1805
2019	Term	60	30	7	2	0	91	3	246
2019	Student	53	20	18	7	2	73	9	45
2018	Indeterminate (permanent)	52	34	9	4	1	86	5	1367
2018	Term	54	30	14	1	1	84	2	89
2018	Student	39	32	20	7	2	71	10	41
2017	Indeterminate (permanent)	56	33	7	3	1	89	4	1713
2017	Term	62	27	9	1	1	89	2	159
2017	Casual	45	33	6	6	9	78	16	17
2017	Student	46	36	12	6	0	81	6	66
2014	Indeterminate (permanent)	59	26	8	4	3	86	7	1513
2014	Term	73	23	3	0	1	96	1	54
2014	Casual	80	14	5	1	0	94	1	57
2014	Student	50	36	9	5	0	86	5	28

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	34	37	12	11	6	0	0	71	17	1828
2020	Term	42	32	14	7	2	2	3	77	9	471
2020	Casual	39	34	22	0	0	0	4	77	0	27
2020	Student	24	41	10	21	3	0	0	66	24	29
2019	Indeterminate (permanent)	29	37	11	14	9	0	0	66	23	1812
2019	Term	29	40	16	8	7	0	0	69	15	246
2019	Student	40	24	13	13	9	0	0	64	22	45
2018	Indeterminate (permanent)	23	38	12	15	11	0	0	61	27	1375
2018	Term	19	33	22	13	12	0	1	52	25	90
2018	Student	30	30	23	5	13	0	0	60	18	40
2017	Indeterminate (permanent)	25	37	12	15	11	0	0	62	26	1713
2017	Term	35	32	16	10	6	0	1	67	17	158
2017	Casual	45	17	27	0	6	6	0	65	7	17
2017	Student	29	35	13	14	8	0	2	64	22	66
2014	Indeterminate (permanent)	20	35	11	16	18	0	0	55	34	1511
2014	Term	26	46	18	7	3	0	0	72	10	54
2014	Casual	18	48	12	5	4	0	13	77	10	57
2014	Student	27	57	7	7	0	0	2	86	8	28

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	33	15	9	5	0	0	71	14	1826
2020	Term	45	32	14	5	2	0	2	79	7	476
2020	Casual	47	22	27	4	0	0	0	69	4	27
2020	Student	31	31	31	3	3	0	0	62	7	29
2019	Indeterminate (permanent)	32	34	15	10	9	0	0	66	19	1821
2019	Term	35	36	18	7	3	0	0	72	10	246
2019	Student	38	24	16	16	7	0	0	62	22	45
2018	Indeterminate (permanent)	26	34	17	13	10	0	0	60	23	1371
2018	Term	24	30	23	13	10	0	1	54	23	87
2018	Student	37	32	15	5	12	0	0	68	17	41
2017	Indeterminate (permanent)	28	34	15	13	11	0	0	62	23	1714
2017	Term	39	31	17	8	4	1	0	71	13	159
2017	Casual	51	22	21	0	6	0	0	73	6	17
2017	Student	29	49	9	6	5	0	2	79	11	65
2014	Indeterminate (permanent)	24	31	15	14	15	0	0	55	30	1514
2014	Term	26	42	20	8	2	2	0	69	10	54
2014	Casual	26	43	24	2	4	0	1	70	6	57
2014	Student	38	45	11	5	0	0	0	84	5	28

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	38	12	10	4	0	0	75	13	1813
2020	Term	51	33	7	5	1	1	1	86	6	475
2020	Casual	51	33	12	4	0	0	0	84	4	27
2020	Student	48	38	7	3	0	3	0	89	4	29
2019	Indeterminate (permanent)	32	38	11	12	7	0	0	70	19	1800
2019	Term	45	36	9	6	3	0	0	82	9	244
2019	Student	44	38	9	7	0	2	0	84	7	45
2018	Indeterminate (permanent)	26	38	14	13	9	0	0	64	22	1378
2018	Term	34	31	15	14	5	0	1	65	19	90
2018	Student	39	22	27	7	5	0	0	61	12	41
2017	Indeterminate (permanent)	28	37	13	12	10	0	0	65	22	1714
2017	Term	44	35	11	7	3	0	0	79	10	159
2017	Casual	51	22	21	6	0	0	0	73	6	17
2017	Student	46	35	11	6	0	0	2	83	6	66
2014	Indeterminate (permanent)	25	30	15	16	13	0	0	55	29	1511
2014	Term	35	47	10	8	0	0	0	82	8	54
2014	Casual	33	47	19	1	0	0	0	80	1	57
2014	Student	47	46	4	2	0	0	0	93	2	28

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	47	37	8	5	2	84	8	1829
2020	Term	69	23	5	1	1	92	3	475
2020	Casual	66	26	4	4	0	92	4	27
2020	Student	41	48	7	3	0	90	3	29
2019	Indeterminate (permanent)	46	34	10	7	3	80	9	1819
2019	Term	59	31	6	3	0	90	4	245
2019	Student	47	36	4	4	9	82	13	45
2018	Indeterminate (permanent)	39	39	12	7	3	78	10	1378
2018	Term	50	35	9	5	0	86	5	89
2018	Student	35	33	10	15	8	68	23	40
2017	Indeterminate (permanent)	39	40	11	6	4	79	10	1714
2017	Term	58	30	8	2	2	89	4	159
2017	Casual	56	22	6	0	16	78	16	17
2017	Student	40	40	5	15	0	81	15	66
2014	Indeterminate (permanent)	38	35	11	10	5	74	15	1509
2014	Term	51	48	0	1	0	99	1	54
2014	Casual	58	39	1	0	2	97	2	56
2014	Student	61	31	7	1	0	93	1	28

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	28	20	11	10	0	1	59	21	1816
2020	Term	52	28	11	3	1	3	3	85	4	475
2020	Casual	72	8	12	4	0	0	4	84	4	27
2020	Student	69	17	3	3	3	0	3	89	7	29
2019	Indeterminate (permanent)	27	27	20	12	12	0	1	55	25	1817
2019	Term	45	33	11	5	4	0	2	80	9	247
2019	Student	67	27	4	2	0	0	0	93	2	45
2018	Indeterminate (permanent)	26	26	19	14	15	0	1	52	29	1382
2018	Term	38	26	16	11	5	1	2	66	17	91
2018	Student	73	15	7	2	0	2	0	90	3	41
2017	Indeterminate (permanent)	23	30	19	14	12	0	1	54	27	1712
2017	Term	42	35	11	9	1	1	1	78	11	159
2017	Casual	72	12	11	0	0	0	6	89	0	17
2017	Student	63	35	2	0	0	0	0	98	0	66
2014	Indeterminate (permanent)	23	25	22	11	16	0	1	49	28	1513
2014	Term	32	48	9	3	7	0	2	81	10	54
2014	Casual	39	31	23	4	0	0	3	72	4	57
2014	Student	42	45	13	0	0	0	0	87	0	28

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	12	25	35	18	8	1	1	26	38	1833
2020	Term	3	12	27	24	21	7	6	52	17	474
2020	Casual	0	11	26	30	26	4	3	60	12	27
2020	Student	7	3	17	17	52	3	0	71	11	29
2019	Indeterminate (permanent)	16	28	35	13	6	0	1	19	45	1817
2019	Term	9	21	36	18	12	1	2	31	31	247
2019	Student	7	20	13	40	18	0	2	59	27	45
2018	Indeterminate (permanent)	15	32	33	14	5	1	1	19	48	1381
2018	Term	7	21	38	14	15	1	4	31	30	91
2018	Student	7	15	32	17	20	0	10	41	24	41
2017	Indeterminate (permanent)	18	29	34	13	5	0	2	19	47	1709
2017	Term	9	20	30	19	15	1	6	37	31	158
2017	Casual	18	18	23	12	11	10	7	28	44	16
2017	Student	3	11	36	21	25	0	5	48	15	65
2014	Indeterminate (permanent)	22	32	32	10	3	0	1	13	55	1513
2014	Term	11	18	34	20	6	9	1	29	33	54
2014	Casual	7	12	31	29	14	6	0	47	20	57
2014	Student	7	21	22	25	20	0	5	48	29	28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	8	14	28	32	16	2	1	49	23	1823
2020	Term	2	8	15	23	37	10	4	71	12	475
2020	Casual	4	4	12	30	43	8	0	78	8	27
2020	Student	0	7	28	3	55	7	0	63	7	29
2019	Indeterminate (permanent)	13	23	30	22	10	1	1	33	37	1811
2019	Term	9	18	26	22	20	2	3	45	28	244
2019	Student	7	4	27	31	29	0	2	61	11	45
2018	Indeterminate (permanent)	14	25	30	21	8	1	1	30	39	1376
2018	Term	9	17	26	25	17	4	2	45	28	89
2018	Student	2	12	29	17	27	7	5	50	17	41
2017	Indeterminate (permanent)	13	23	32	18	10	2	2	29	37	1708
2017	Term	8	15	27	19	23	3	5	46	25	156
2017	Casual	13	13	12	26	12	17	7	49	35	15
2017	Student	0	11	22	28	33	0	6	64	12	65
2014	Indeterminate (permanent)	24	28	29	12	4	1	1	16	54	1508
2014	Term	8	29	36	13	11	0	3	25	38	53
2014	Casual	8	12	30	9	31	9	1	45	22	56
2014	Student	7	7	22	41	18	0	5	62	15	28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	11	20	33	24	10	1	1	34	32	1825
2020	Term	3	12	21	21	27	10	6	58	18	476
2020	Casual	0	11	29	18	31	3	8	55	12	27
2020	Student	7	0	24	24	41	3	0	68	7	29
2019	Indeterminate (permanent)	14	23	33	18	8	1	2	27	39	1813
2019	Term	8	19	29	19	18	1	6	40	29	245
2019	Student	7	11	20	29	29	0	4	60	19	45
2018	Indeterminate (permanent)	16	26	31	17	7	1	2	25	43	1377
2018	Term	9	22	24	17	20	4	6	40	33	90
2018	Student	2	17	22	24	27	5	2	55	21	41
2017	Indeterminate (permanent)	17	25	32	15	7	1	3	24	43	1708
2017	Term	8	13	31	15	22	2	9	42	24	156
2017	Casual	24	26	38	6	0	0	7	7	53	15
2017	Student	6	15	33	19	18	3	6	40	24	65
2014	Indeterminate (permanent)	28	23	27	12	5	2	3	18	54	1508
2014	Term	12	23	29	11	9	10	7	23	41	54
2014	Casual	8	28	18	10	34	1	1	45	37	57
2014	Student	11	14	25	19	27	0	5	48	26	28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	8	16	31	28	14	1	1	43	25	1812
2020	Term	2	3	16	27	36	9	7	76	6	473
2020	Casual	0	12	12	37	31	0	8	74	13	26
2020	Student	3	3	7	21	66	0	0	86	7	29
2019	Indeterminate (permanent)	10	17	34	25	11	1	2	38	28	1805
2019	Term	4	7	26	30	27	0	4	61	12	246
2019	Student	0	7	11	33	42	0	7	81	7	45
2018	Indeterminate (permanent)	12	19	34	24	9	1	1	34	32	1368
2018	Term	4	11	26	24	26	4	5	54	17	89
2018	Student	0	5	22	27	37	2	7	70	5	41
2017	Indeterminate (permanent)	13	21	33	21	9	1	2	31	35	1699
2017	Term	4	6	20	31	29	2	7	67	11	157
2017	Casual	6	0	35	24	12	10	12	47	8	16
2017	Student	3	3	25	15	46	0	8	66	7	65
2014	Indeterminate (permanent)	24	19	31	18	6	1	2	24	44	1500
2014	Term	6	10	42	17	13	0	12	34	19	54
2014	Casual	4	4	28	26	32	0	6	62	9	57
2014	Student	9	7	12	41	27	0	5	71	16	28

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	15	18	28	24	13	1	1	38	34	1823
2020	Term	2	5	15	24	36	10	8	73	9	477
2020	Casual	4	4	16	23	38	7	8	72	9	26
2020	Student	0	10	14	24	52	0	0	76	10	29
2019	Indeterminate (permanent)	17	21	28	20	12	1	1	32	39	1810
2019	Term	6	9	25	24	28	1	7	57	16	245
2019	Student	2	4	13	27	47	0	7	79	7	45
2018	Indeterminate (permanent)	23	27	28	14	6	1	1	21	51	1378
2018	Term	7	19	23	27	19	3	3	48	27	91
2018	Student	0	13	28	18	30	0	13	54	14	40
2017	Indeterminate (permanent)	24	26	26	13	8	1	2	21	52	1709
2017	Term	5	16	22	19	26	3	8	51	24	156
2017	Casual	0	12	30	25	19	0	13	51	14	15
2017	Student	5	8	16	14	40	8	9	65	15	65
2014	Indeterminate (permanent)	37	26	24	8	4	1	1	12	63	1512
2014	Term	11	34	26	16	7	2	4	25	48	54
2014	Casual	6	14	22	14	37	2	5	55	21	57
2014	Student	7	5	21	29	25	5	9	63	13	28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	9	18	30	26	14	2	1	41	28	1816
2020	Term	2	8	17	16	29	21	6	62	14	475
2020	Casual	4	4	15	35	21	18	4	71	10	27
2020	Student	3	7	24	3	52	10	0	62	12	29
2019	Indeterminate (permanent)	14	21	30	21	11	2	2	33	36	1804
2019	Term	8	18	24	23	17	4	6	44	29	244
2019	Student	7	16	22	9	33	4	9	49	26	45
2018	Indeterminate (permanent)	17	23	29	19	9	2	2	29	41	1374
2018	Term	11	16	24	19	21	6	3	44	30	91
2018	Student	10	15	17	22	22	7	7	51	29	41
2017	Indeterminate (permanent)	13	21	30	21	10	3	3	32	36	1707
2017	Term	8	16	22	22	21	3	9	48	27	157
2017	Casual	6	32	7	12	6	23	13	29	60	15
2017	Student	5	18	14	11	30	13	9	53	29	65
2014	Indeterminate (permanent)	16	19	29	22	9	1	4	33	37	1509
2014	Term	11	20	29	21	8	7	5	33	35	54
2014	Casual	15	12	24	7	24	12	6	38	32	56
2014	Student	20	5	13	28	21	9	5	56	28	28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	16	22	36	17	8	1	1	25	38	1826
2020	Term	4	11	26	19	26	9	5	52	17	473
2020	Casual	4	11	30	22	33	0	0	55	15	27
2020	Student	3	17	14	34	28	3	0	64	21	29
2019	Indeterminate (permanent)	18	25	33	16	6	1	1	22	44	1817
2019	Term	9	20	31	18	16	2	4	37	30	247
2019	Student	13	13	27	20	22	2	2	44	28	45
2018	Indeterminate (permanent)	20	27	34	13	5	1	1	18	48	1381
2018	Term	7	18	40	19	7	5	5	29	27	91
2018	Student	7	20	32	20	15	5	2	37	29	41
2017	Indeterminate (permanent)	20	28	33	12	6	1	1	17	49	1707
2017	Term	10	13	35	20	12	5	5	35	25	157
2017	Casual	17	33	31	13	0	0	7	14	53	15
2017	Student	5	15	31	23	21	0	5	46	21	64
2014	Indeterminate (permanent)	24	27	31	12	4	1	2	16	52	1505
2014	Term	10	23	42	11	6	2	5	19	36	54
2014	Casual	8	30	9	10	35	1	7	49	41	56
2014	Student	7	18	23	28	14	2	9	46	28	28

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	7	16	40	25	11	0	0	36	24	1830
2020	Term	2	9	31	29	24	3	2	56	11	475
2020	Casual	0	20	34	21	26	0	0	47	20	27
2020	Student	3	10	45	28	14	0	0	41	14	29
2019	Indeterminate (permanent)	14	23	37	19	7	0	0	26	37	1818
2019	Term	7	19	36	20	16	0	2	37	27	246
2019	Student	7	27	31	24	9	0	2	34	34	45

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	31	18	8	5	7	3	67	14	1833
2020	Term	40	18	14	3	1	13	11	76	6	477
2020	Casual	39	19	24	0	0	10	9	71	0	27
2020	Student	34	10	14	3	0	21	17	72	6	29
2019	Indeterminate (permanent)	28	29	16	11	8	5	3	62	20	1814
2019	Term	36	33	9	7	5	6	4	77	13	247
2019	Student	39	23	11	11	7	9	0	68	20	44
2018	Indeterminate (permanent)	19	31	20	14	10	4	2	54	25	1382
2018	Term	25	24	19	9	10	6	8	57	22	91
2018	Student	34	20	22	5	5	15	0	63	11	41
2017	Indeterminate (permanent)	24	31	16	11	12	5	2	58	25	1713
2017	Term	38	26	12	7	7	5	5	71	16	159
2017	Casual	44	12	15	0	6	6	17	73	8	17
2017	Student	43	14	12	6	3	14	7	73	12	66
2014	Indeterminate (permanent)	26	28	18	11	11	4	2	57	24	1511
2014	Term	26	31	18	9	3	12	0	65	14	54
2014	Casual	23	24	21	3	0	3	27	67	4	57
2014	Student	39	28	13	0	9	4	7	75	10	28

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	51	27	9	8	5	1	0	79	13	1831
2020	Term	70	19	4	3	2	1	0	90	6	477
2020	Casual	60	20	12	0	4	4	0	84	4	27
2020	Student	62	24	7	3	0	0	3	89	4	29
2019	Indeterminate (permanent)	45	28	9	10	7	1	0	73	17	1821
2019	Term	52	25	12	8	3	0	0	77	11	247
2019	Student	52	25	7	14	2	0	0	77	16	44
2018	Indeterminate (permanent)	34	33	10	13	10	1	0	67	23	1379
2018	Term	43	20	4	13	15	5	0	66	29	90
2018	Student	51	24	2	20	2	0	0	76	22	41
2017	Indeterminate (permanent)	39	30	9	11	10	0	0	70	21	1715
2017	Term	49	24	10	7	8	1	0	74	15	159
2017	Casual	57	0	26	6	6	0	6	60	12	17
2017	Student	57	29	0	9	3	2	0	87	13	66
2014	Indeterminate (permanent)	37	32	10	10	11	1	0	69	21	1513
2014	Term	40	37	13	9	1	0	0	77	10	53
2014	Casual	54	18	3	11	1	13	0	83	14	57
2014	Student	46	31	7	16	0	0	0	77	16	28

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	58	31	5	5	2	0	0	89	7	1825
2020	Term	78	16	3	0	2	0	0	95	2	477
2020	Casual	77	15	8	0	0	0	0	92	0	27
2020	Student	76	17	0	3	0	0	3	96	4	29
2019	Indeterminate (permanent)	49	33	6	9	3	0	0	82	12	1815
2019	Term	57	30	4	4	3	0	0	88	8	245
2019	Student	52	30	5	14	0	0	0	82	14	44
2018	Indeterminate (permanent)	41	37	8	10	4	0	0	79	14	1383
2018	Term	48	37	3	9	2	1	0	86	11	91
2018	Student	51	34	2	10	2	0	0	85	12	41
2017	Indeterminate (permanent)	41	37	9	9	5	0	0	78	13	1711
2017	Term	55	30	6	6	2	0	0	86	8	158
2017	Casual	46	22	6	15	6	0	6	72	22	17
2017	Student	62	27	3	3	0	3	2	94	3	66
2014	Indeterminate (permanent)	36	40	8	11	4	0	0	77	15	1512
2014	Term	44	42	5	8	1	0	0	85	9	54
2014	Casual	70	19	5	3	0	0	3	92	3	57
2014	Student	59	13	16	7	5	0	0	72	11	28

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	35	9	4	2	1	0	84	6	1817
2020	Term	60	25	5	2	1	4	2	90	4	470
2020	Casual	59	26	4	8	0	4	0	88	8	27
2020	Student	41	41	14	0	0	3	0	86	0	29
2019	Indeterminate (permanent)	42	38	10	6	3	1	0	81	9	1821
2019	Term	48	35	10	3	3	0	1	85	6	246
2019	Student	45	41	7	7	0	0	0	86	7	44
2018	Indeterminate (permanent)	36	39	14	6	4	1	0	76	10	1381
2018	Term	33	38	9	7	4	7	2	78	12	91
2018	Student	41	29	17	7	2	2	0	73	10	41

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	56	22	9	3	3	4	2	84	6	1832
2020	Term	55	19	6	2	2	10	7	88	5	475
2020	Casual	73	7	12	0	0	4	4	87	0	27
2020	Student	59	14	7	3	3	14	0	84	8	29

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	55	24	12	3	3	1	2	82	6	1832
2020	Term	48	22	12	2	2	6	8	82	5	473
2020	Casual	52	24	16	0	0	0	8	83	0	27
2020	Student	31	10	21	3	7	0	28	57	14	29
2019	Indeterminate (permanent)	50	24	14	4	4	1	3	77	8	1820
2019	Term	43	28	13	5	4	1	7	77	9	247
2019	Student	44	16	13	13	0	2	11	69	15	45

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	50	29	10	7	4	0	0	79	11	1831
2020	Term	56	24	10	3	2	3	2	84	6	476
2020	Casual	55	25	12	8	0	0	0	80	8	27
2020	Student	45	24	3	17	7	3	0	71	25	29
2019	Indeterminate (permanent)	41	31	12	8	7	0	0	73	15	1820
2019	Term	43	31	13	5	5	1	2	76	10	246
2019	Student	42	24	11	18	2	2	0	68	20	45
2018	Indeterminate (permanent)	35	33	13	11	8	0	0	68	19	1377
2018	Term	33	28	19	12	5	1	2	63	17	90
2018	Student	35	30	10	13	10	3	0	67	23	40
2017	Indeterminate (permanent)	36	34	11	10	8	0	0	70	18	1715
2017	Term	41	33	13	4	7	1	1	75	11	159
2017	Casual	62	20	6	12	0	0	0	83	12	17
2017	Student	50	23	8	12	3	2	2	76	16	66
2014	Indeterminate (permanent)	41	32	10	9	8	0	0	73	17	1514
2014	Term	43	31	13	3	2	9	0	81	5	54
2014	Casual	49	17	7	13	0	12	2	77	15	57
2014	Student	52	34	10	5	0	0	0	86	5	28

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	55	22	11	5	4	1	1	80	9	1826
2020	Term	62	18	8	3	2	6	2	87	5	478
2020	Casual	63	15	16	0	0	3	3	83	0	27
2020	Student	59	28	7	0	3	0	3	89	4	29

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	53	28	8	6	4	1	0	82	10	1832
2020	Term	64	22	5	4	2	2	1	88	6	478
2020	Casual	58	26	11	0	0	0	4	89	0	27
2020	Student	59	24	7	0	10	0	0	83	10	29
2019	Indeterminate (permanent)	46	29	10	9	5	0	0	75	15	1807
2019	Term	54	29	6	6	4	0	1	84	10	246
2019	Student	58	20	4	11	4	0	2	80	16	45
2018	Indeterminate (permanent)	40	30	12	10	7	0	0	70	18	1370
2018	Term	40	33	8	11	7	1	0	74	19	90
2018	Student	53	15	10	10	8	3	3	71	18	40
2017	Indeterminate (permanent)	40	32	9	10	8	0	0	73	18	1712
2017	Term	47	35	7	5	5	1	0	82	10	159
2017	Casual	61	16	12	6	0	6	0	82	6	17
2017	Student	62	16	12	6	2	0	2	80	8	66
2014	Indeterminate (permanent)	43	29	10	10	8	0	0	72	18	1514
2014	Term	58	24	12	2	2	2	0	84	3	54
2014	Casual	59	30	7	2	0	0	2	91	2	57
2014	Student	66	16	18	0	0	0	0	82	0	28

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	41	59	1831
2020	Term	46	54	478
2020	Casual	26	74	27
2020	Student	52	48	29

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	59	14	8	2	2	4	11	85	5	1832
2020	Term	55	15	8	2	1	7	13	86	4	477
2020	Casual	40	19	12	4	0	3	22	79	5	27
2020	Student	66	3	3	3	0	14	10	91	5	29

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	62	22	7	5	3	0	0	84	8	1830
2020	Term	68	21	6	3	2	0	0	89	5	475
2020	Casual	63	25	4	8	0	0	0	88	8	27
2020	Student	72	17	0	7	3	0	0	90	10	29
2019	Indeterminate (permanent)	53	27	8	7	5	0	0	80	13	1819
2019	Term	62	25	5	4	3	0	0	87	7	247
2019	Student	56	27	9	7	2	0	0	82	9	45
2018	Indeterminate (permanent)	45	26	12	9	8	0	0	71	17	1377
2018	Term	47	28	7	11	6	0	0	75	17	90
2018	Student	50	25	8	13	5	0	0	75	18	40
2017	Indeterminate (permanent)	49	25	9	9	8	0	0	74	17	1707
2017	Term	64	23	5	5	3	0	0	87	8	158
2017	Casual	67	6	20	6	0	0	0	73	6	17
2017	Student	69	20	9	2	0	0	0	89	2	66
2014	Indeterminate (permanent)	50	24	11	8	8	0	0	74	16	1512
2014	Term	64	19	8	8	2	0	0	83	9	53
2014	Casual	78	11	7	1	0	1	1	91	1	57
2014	Student	86	12	2	0	0	0	0	98	0	28

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	30	12	6	3	7	0	77	10	1831
2020	Term	63	17	5	1	1	12	1	92	2	475
2020	Casual	63	16	0	4	0	18	0	95	5	27
2020	Student	59	17	0	3	0	21	0	96	4	29
2019	Indeterminate (permanent)	30	33	18	9	5	5	0	67	15	1814
2019	Term	53	26	7	5	2	5	1	85	8	247
2019	Student	60	22	4	9	0	4	0	86	9	45
2018	Indeterminate (permanent)	25	32	19	11	7	6	0	61	19	1382
2018	Term	38	24	10	6	3	18	0	76	12	91
2018	Student	58	23	3	8	3	8	0	86	11	40
2017	Indeterminate (permanent)	25	33	17	10	7	8	0	63	19	1714
2017	Term	48	25	10	4	3	11	1	82	7	159
2017	Casual	48	17	17	6	0	6	6	73	7	17
2017	Student	63	25	6	2	0	5	0	92	2	66
2014	Indeterminate (permanent)	14	25	23	14	15	9	0	43	32	1514
2014	Term	37	33	17	9	2	2	0	71	11	54
2014	Casual	42	35	14	2	3	4	0	81	5	57
2014	Student	52	20	7	7	5	5	5	80	12	28

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	35	13	9	5	2	0	73	14	1826
2020	Term	63	21	7	1	1	6	0	90	2	473
2020	Casual	65	16	4	0	4	10	0	91	4	26
2020	Student	48	34	7	3	0	7	0	89	4	29
2019	Indeterminate (permanent)	26	33	18	13	7	2	0	61	21	1816
2019	Term	48	28	12	4	4	3	1	79	8	245
2019	Student	58	27	9	4	0	2	0	86	5	45
2018	Indeterminate (permanent)	20	33	19	17	10	2	0	53	27	1378
2018	Term	40	26	6	11	7	10	0	73	20	91
2018	Student	50	30	3	5	8	5	0	84	13	40
2017	Indeterminate (permanent)	21	32	18	17	10	2	0	54	28	1713
2017	Term	41	36	8	7	5	3	1	79	12	159
2017	Casual	43	22	11	6	6	6	6	73	14	17
2017	Student	53	33	7	6	0	0	0	87	6	66
2014	Indeterminate (permanent)	10	22	21	21	23	3	0	33	45	1513
2014	Term	28	35	19	12	5	0	0	64	17	54
2014	Casual	41	29	12	2	4	13	0	80	6	57
2014	Student	50	21	2	13	5	5	5	78	20	28

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	35	17	12	6	4	0	63	19	1827
2020	Term	52	23	9	2	2	12	1	86	4	473
2020	Casual	51	31	4	8	0	6	0	87	8	27
2020	Student	38	28	21	3	0	10	0	73	4	29
2019	Indeterminate (permanent)	17	29	22	19	9	3	0	48	30	1811
2019	Term	35	34	13	9	5	4	1	72	14	247
2019	Student	44	38	7	4	2	4	0	86	7	45
2018	Indeterminate (permanent)	13	27	21	21	14	4	0	42	36	1379
2018	Term	28	27	11	14	5	15	0	65	22	91
2018	Student	30	35	5	13	3	15	0	76	18	40
2017	Indeterminate (permanent)	13	27	19	22	14	6	0	42	38	1713
2017	Term	26	34	16	9	7	7	1	65	17	158
2017	Casual	43	6	28	6	6	6	6	55	14	17
2017	Student	39	29	14	7	3	6	2	74	11	65
2014	Indeterminate (permanent)	6	18	21	24	27	4	0	26	52	1512
2014	Term	22	30	8	21	8	10	0	58	33	54
2014	Casual	37	23	13	7	5	14	0	70	14	57
2014	Student	46	13	11	16	5	5	5	65	23	28

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	24	37	14	15	8	2	0	62	23	1834
2020	Term	47	34	8	3	2	6	0	86	5	476
2020	Casual	59	29	8	0	4	0	0	88	4	27
2020	Student	34	38	14	14	0	0	0	72	14	29
2019	Indeterminate (permanent)	16	31	18	22	12	1	0	47	35	1816
2019	Term	30	34	14	12	7	2	0	66	20	245
2019	Student	36	38	11	7	7	2	0	75	14	45
2018	Indeterminate (permanent)	12	26	18	24	17	2	0	39	42	1379
2018	Term	25	30	18	12	8	7	0	59	22	90
2018	Student	38	20	13	10	13	8	0	62	24	40
2017	Indeterminate (permanent)	13	30	16	22	16	3	0	45	39	1710
2017	Term	29	33	14	15	4	4	0	65	20	159
2017	Casual	37	33	6	0	12	6	6	80	13	17
2017	Student	43	30	15	9	0	3	0	75	9	65
2014	Indeterminate (permanent)	7	21	17	25	28	2	0	28	54	1510
2014	Term	20	28	8	22	12	11	0	53	37	54
2014	Casual	26	36	10	6	6	15	0	73	15	57
2014	Student	36	16	16	11	11	5	5	58	25	28

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	25	11	4	2	8	1	81	7	1832
2020	Term	54	21	9	3	0	11	2	86	4	476
2020	Casual	56	17	0	4	8	10	4	86	14	27
2020	Student	45	10	24	3	0	14	3	67	4	29
2019	Indeterminate (permanent)	46	23	13	4	3	9	2	77	8	1817
2019	Term	54	21	8	3	2	9	3	86	6	246
2019	Student	60	11	4	4	7	13	0	82	13	45

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	36	43	12	6	2	0	0	79	9	1830
2020	Term	60	31	4	2	1	2	0	93	3	475
2020	Casual	51	30	12	0	0	7	0	88	0	27
2020	Student	48	52	0	0	0	0	0	100	0	29
2019	Indeterminate (permanent)	26	43	17	9	4	1	0	70	13	1819
2019	Term	35	45	12	5	2	0	0	80	7	247
2019	Student	36	43	11	2	2	2	2	83	5	44
2018	Indeterminate (permanent)	23	44	16	11	5	1	0	68	16	1373
2018	Term	29	48	12	7	0	4	0	81	8	90
2018	Student	34	41	22	2	0	0	0	76	2	41
2017	Indeterminate (permanent)	27	42	15	10	4	1	0	70	15	1716
2017	Term	45	38	8	4	3	2	0	85	6	159
2017	Casual	39	38	6	12	6	0	0	77	17	17
2017	Student	52	37	11	1	0	0	0	88	1	66
2014	Indeterminate (permanent)	13	31	21	20	13	2	0	45	34	1513
2014	Term	29	43	15	9	5	0	0	72	13	54
2014	Casual	37	21	22	2	2	16	0	69	5	57
2014	Student	32	39	13	7	0	0	10	78	7	28

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	19	38	16	17	8	1	0	58	25	1819
2020	Term	45	33	9	4	1	6	1	85	6	473
2020	Casual	43	31	12	0	0	14	0	87	0	27
2020	Student	43	32	11	11	0	4	0	78	11	28
2019	Indeterminate (permanent)	11	30	18	23	16	1	0	41	40	1816
2019	Term	22	36	13	19	8	3	0	59	27	243
2019	Student	29	33	9	13	9	4	2	67	24	45

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	37	38	11	7	4	2	0	77	11	1827
2020	Term	51	30	8	5	2	3	1	85	7	475
2020	Casual	55	22	8	7	4	4	0	80	12	27
2020	Student	28	45	14	0	7	3	3	78	7	29
2019	Indeterminate (permanent)	29	36	15	12	7	2	1	66	18	1819
2019	Term	42	29	13	8	3	2	2	74	12	245
2019	Student	33	20	16	11	11	7	2	59	24	45
2018	Indeterminate (permanent)	26	41	14	11	6	2	0	68	17	1373
2018	Term	36	30	10	7	10	7	1	71	18	90
2018	Student	34	24	12	22	2	2	2	62	26	41
2017	Indeterminate (permanent)	34	36	12	10	6	2	1	71	16	1711
2017	Term	39	33	9	7	7	3	2	76	15	159
2017	Casual	51	26	6	0	6	11	0	87	7	17
2017	Student	49	20	11	8	6	5	2	74	15	66
2014	Indeterminate (permanent)	33	37	15	6	6	2	1	72	13	1512
2014	Term	42	30	13	15	0	0	0	72	15	54
2014	Casual	47	29	11	9	1	2	1	78	11	57
2014	Student	47	21	13	2	9	2	5	73	12	28

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	40	37	13	6	3	1	78	9	1824
2020	Term	62	29	6	2	1	1	92	2	473
2020	Casual	53	26	12	0	4	4	83	4	26
2020	Student	59	38	0	3	0	0	97	3	29
2019	Indeterminate (permanent)	28	38	20	9	4	1	67	14	1813
2019	Term	43	33	16	4	3	0	77	7	244
2019	Student	40	40	16	0	2	2	82	2	45
2018	Indeterminate (permanent)	27	37	21	10	5	1	64	15	1368
2018	Term	38	35	9	12	2	4	76	15	88
2018	Student	41	34	17	2	0	5	79	3	41

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	26	27	17	11	9	7	1	59	22	1825
2020	Term	43	23	12	3	3	15	2	79	7	478
2020	Casual	41	20	24	0	0	11	4	72	0	27
2020	Student	48	24	10	7	0	10	0	81	8	29
2019	Indeterminate (permanent)	19	23	20	15	13	8	2	47	31	1818
2019	Term	28	25	16	7	8	13	4	63	17	245
2019	Student	29	16	29	4	7	13	2	53	13	45
2018	Indeterminate (permanent)	17	23	21	14	16	7	1	44	34	1376
2018	Term	19	18	23	11	13	13	1	44	29	90
2018	Student	32	17	15	12	7	15	2	59	24	41
2017	Indeterminate (permanent)	17	24	17	19	14	8	2	45	36	1715
2017	Term	20	19	22	12	14	12	2	45	30	158
2017	Casual	23	6	17	0	16	17	22	47	25	17
2017	Student	36	18	11	3	8	19	6	71	14	66
2014	Indeterminate (permanent)	15	25	17	19	15	8	2	44	38	1512
2014	Term	21	25	14	16	5	15	4	57	26	54
2014	Casual	11	18	15	4	3	23	26	56	13	56
2014	Student	27	20	16	14	5	7	12	58	23	28

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	28	35	15	12	7	2	0	65	20	1828
2020	Term	49	27	10	3	2	10	1	84	5	476
2020	Casual	37	25	20	4	4	11	0	69	8	27
2020	Student	41	38	0	10	3	7	0	85	15	29
2019	Indeterminate (permanent)	21	31	18	16	12	2	0	54	28	1817
2019	Term	36	36	11	8	5	3	1	75	14	245
2019	Student	40	31	11	11	0	4	2	76	12	45
2018	Indeterminate (permanent)	16	28	19	20	15	2	0	45	36	1370
2018	Term	25	25	13	18	6	11	1	57	28	89
2018	Student	27	24	22	12	2	10	2	58	17	41
2017	Indeterminate (permanent)	17	29	17	19	14	3	0	48	35	1716
2017	Term	27	27	18	13	6	8	1	59	22	159
2017	Casual	40	31	23	0	0	0	6	75	0	17
2017	Student	45	35	3	8	0	6	3	88	9	65
2014	Indeterminate (permanent)	11	24	20	22	20	3	0	37	43	1512
2014	Term	12	32	21	15	7	12	0	50	26	54
2014	Casual	27	18	13	4	5	17	18	69	12	57
2014	Student	29	16	19	13	5	5	14	55	22	28

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	29	16	15	11	2	2	56	27	1832
2020	Term	37	28	12	6	3	10	3	76	11	477
2020	Casual	44	15	16	4	4	3	15	71	9	27
2020	Student	24	38	17	7	0	7	7	72	8	29
2019	Indeterminate (permanent)	21	28	15	15	17	2	1	51	33	1820
2019	Term	31	32	13	12	6	4	2	66	20	245
2019	Student	44	24	13	7	2	4	4	76	10	45
2018	Indeterminate (permanent)	16	27	15	17	21	2	2	45	40	1375
2018	Term	20	28	16	16	8	5	7	55	27	90
2018	Student	34	27	5	20	5	5	5	68	27	41
2017	Indeterminate (permanent)	16	25	15	19	21	3	2	43	42	1713
2017	Term	21	26	20	10	15	6	2	51	27	158
2017	Casual	33	26	23	0	6	0	11	67	7	17
2017	Student	32	19	14	9	8	11	8	63	21	65
2014	Indeterminate (permanent)	10	21	17	20	27	3	2	33	49	1514
2014	Term	18	19	23	16	10	14	0	42	31	53
2014	Casual	10	7	14	11	13	17	29	30	44	57
2014	Student	14	18	21	14	7	9	18	43	28	28

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	52	23	12	5	4	1	2	78	9	1832
2020	Term	57	19	10	2	2	2	8	84	4	478
2020	Casual	69	19	0	4	0	0	8	95	5	27
2020	Student	59	21	17	0	0	0	3	82	0	29
2019	Indeterminate (permanent)	53	23	12	4	3	1	4	80	7	1819
2019	Term	56	18	9	3	1	1	12	85	5	245
2019	Student	53	29	7	2	0	0	9	90	2	45

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	47	23	15	7	5	2	2	73	12	1831
2020	Term	57	17	10	4	2	2	7	82	7	477
2020	Casual	60	14	18	0	4	0	4	77	4	27
2020	Student	69	21	7	0	0	0	3	93	0	29
2019	Indeterminate (permanent)	42	23	16	8	6	1	3	69	15	1815
2019	Term	43	26	13	5	3	2	7	77	9	245
2019	Student	45	25	11	5	2	0	11	79	8	44

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	81	7	3	2	2	3	2	93	4	1827
2020	Term	84	4	1	1	0	2	8	98	1	475
2020	Casual	85	0	4	0	0	7	4	96	0	27
2020	Student	93	0	0	0	0	0	7	100	0	29
2019	Indeterminate (permanent)	77	8	2	2	3	4	5	93	5	1812
2019	Term	78	5	3	0	2	3	8	94	2	247
2019	Student	89	7	0	0	0	0	4	100	0	45

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	79	10	3	2	1	2	4	94	3	1829
2020	Term	74	9	4	1	1	2	9	94	2	477
2020	Casual	93	0	0	0	0	3	4	100	0	26
2020	Student	71	11	4	0	0	0	14	96	0	28
2019	Indeterminate (permanent)	76	7	4	1	2	2	8	92	4	1804
2019	Term	77	5	0	0	2	2	13	97	3	247
2019	Student	82	2	5	0	0	2	9	95	0	44

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	24	43	17	9	4	3	0	68	14	1823
2020	Term	36	39	12	3	1	7	1	82	5	475
2020	Casual	47	35	8	4	4	3	0	84	8	27
2020	Student	17	41	34	0	3	3	0	61	4	29
2019	Indeterminate (permanent)	19	42	17	12	6	3	0	63	19	1819
2019	Term	23	42	15	11	5	3	1	67	17	246
2019	Student	18	42	18	11	9	2	0	61	20	45
2018	Indeterminate (permanent)	16	36	21	15	10	3	0	53	25	1377
2018	Term	16	32	25	14	5	7	1	52	21	90
2018	Student	33	30	25	5	3	5	0	66	8	40
2017	Indeterminate (permanent)	17	33	21	16	10	4	0	52	26	1715
2017	Term	23	32	22	10	4	8	1	60	16	159
2017	Casual	22	48	17	6	0	6	0	75	7	17
2017	Student	28	33	12	9	8	11	0	68	19	66

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	39	39	10	7	3	1	0	79	10	1815
2020	Term	59	31	4	1	1	3	0	93	2	471
2020	Casual	67	25	4	0	0	4	0	96	0	27
2020	Student	59	38	3	0	0	0	0	97	0	29
2019	Indeterminate (permanent)	35	38	13	9	4	1	0	74	13	1810
2019	Term	48	37	10	3	1	0	1	86	4	244
2019	Student	42	49	0	2	2	4	0	95	5	45
2018	Indeterminate (permanent)	34	42	13	6	3	2	0	77	9	1377
2018	Term	44	33	10	3	3	6	0	83	6	90
2018	Student	50	35	10	3	0	3	0	87	3	40
2017	Indeterminate (permanent)	35	40	13	8	3	2	0	76	11	1715
2017	Term	55	31	6	4	3	1	0	87	7	158
2017	Casual	51	27	11	6	0	6	0	82	7	17
2017	Student	59	25	11	2	0	2	2	87	2	66
2014	Indeterminate (permanent)	32	41	13	8	4	3	0	75	12	1514
2014	Term	49	31	15	3	0	2	0	82	3	54
2014	Casual	70	16	8	2	1	2	0	88	4	57
2014	Student	60	25	9	2	5	0	0	84	7	28

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	35	12	4	2	3	0	81	6	1827
2020	Term	63	25	6	1	1	4	0	91	2	476
2020	Casual	70	19	4	0	0	7	0	96	0	27
2020	Student	55	34	7	0	0	3	0	93	0	29
2019	Indeterminate (permanent)	42	36	13	4	2	3	0	81	6	1806
2019	Term	57	29	7	1	1	5	0	90	2	242
2019	Student	44	29	9	7	4	7	0	79	12	45
2018	Indeterminate (permanent)	37	38	14	5	3	2	0	77	8	1377
2018	Term	42	29	12	6	1	9	1	79	8	91
2018	Student	49	34	5	10	2	0	0	83	12	41
2017	Indeterminate (permanent)	36	36	16	5	4	3	0	74	9	1711
2017	Term	45	26	13	5	3	7	1	77	9	158
2017	Casual	44	9	23	0	6	12	6	65	7	17
2017	Student	53	29	8	2	0	5	5	90	2	65
2014	Indeterminate (permanent)	34	35	19	4	3	5	0	73	7	1511
2014	Term	40	35	15	4	1	4	0	78	6	54
2014	Casual	58	14	12	3	1	10	1	82	5	57
2014	Student	44	31	11	2	0	7	5	85	2	28

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	33	15	4	2	4	1	78	7	1827
2020	Term	56	23	10	1	1	8	2	88	2	477
2020	Casual	63	27	4	0	0	7	0	96	0	27
2020	Student	31	34	14	0	0	21	0	83	0	29

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	49	31	8	4	3	3	2	84	7	1824
2020	Term	60	24	6	2	1	6	2	91	3	476
2020	Casual	63	23	14	0	0	0	0	86	0	27
2020	Student	55	38	3	0	0	3	0	96	0	29

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	57	31	6	4	2	0	88	6	1826
2020	Term	81	16	3	0	1	0	96	1	477
2020	Casual	85	11	0	4	0	0	96	4	27
2020	Student	83	10	3	0	0	3	96	0	29
2019	Indeterminate (permanent)	47	35	9	6	3	0	82	8	1816
2019	Term	66	27	5	1	1	0	94	2	246
2019	Student	49	40	7	2	2	0	89	4	45
2018	Indeterminate (permanent)	41	39	10	6	3	0	80	9	1377
2018	Term	60	31	6	2	1	0	90	4	91
2018	Student	73	20	2	2	2	0	93	5	41
2017	Indeterminate (permanent)	40	38	9	8	4	0	79	12	1711
2017	Term	66	22	5	5	2	0	88	7	159
2017	Casual	71	23	6	0	0	0	94	0	17
2017	Student	77	18	2	3	0	0	95	3	66
2014	Indeterminate (permanent)	32	40	12	9	7	0	72	16	1511
2014	Term	66	28	3	3	0	0	94	3	54
2014	Casual	76	21	1	2	0	0	97	2	57
2014	Student	57	36	2	5	0	0	93	5	28

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	30	13	7	5	0	75	11	1823
2020	Term	74	18	4	1	1	2	94	1	474
2020	Casual	75	18	4	0	4	0	92	4	27
2020	Student	59	28	7	3	0	3	89	4	29
2019	Indeterminate (permanent)	37	31	14	10	7	0	68	17	1812
2019	Term	57	30	6	4	2	1	88	5	245
2019	Student	49	33	11	2	4	0	82	7	45
2018	Indeterminate (permanent)	31	31	17	13	9	0	62	21	1376
2018	Term	50	34	9	6	1	0	84	7	91
2018	Student	49	24	22	2	2	0	73	5	41
2017	Indeterminate (permanent)	28	32	18	12	9	0	61	21	1714
2017	Term	54	28	10	4	4	0	82	9	158
2017	Casual	45	22	17	9	6	0	67	16	17
2017	Student	53	29	11	6	0	0	83	6	66
2014	Indeterminate (permanent)	16	30	20	17	17	1	46	34	1514
2014	Term	40	41	9	6	4	0	81	10	54
2014	Casual	53	32	10	5	0	0	85	5	57
2014	Student	63	21	11	5	0	0	84	5	28

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	32	12	7	4	0	0	77	11	1822
2020	Term	74	20	3	2	1	0	0	95	2	472
2020	Casual	70	22	8	0	0	0	0	92	0	27
2020	Student	59	28	10	0	0	3	0	89	0	29
2019	Indeterminate (permanent)	35	35	13	11	6	0	0	70	17	1810
2019	Term	58	29	7	4	2	0	0	87	6	244
2019	Student	45	34	9	5	7	0	0	80	11	44
2018	Indeterminate (permanent)	29	35	17	12	7	0	0	64	19	1365
2018	Term	45	39	9	6	0	0	1	85	6	91
2018	Student	39	37	15	7	2	0	0	76	10	41
2017	Indeterminate (permanent)	27	36	17	12	7	0	0	63	19	1716
2017	Term	50	33	7	8	3	0	0	82	11	159
2017	Casual	45	28	12	16	0	0	0	73	16	17
2017	Student	59	29	4	9	0	0	0	87	9	66
2014	Indeterminate (permanent)	16	30	21	18	16	0	0	45	34	1514
2014	Term	37	48	11	3	1	0	0	85	4	54
2014	Casual	57	31	7	5	0	0	0	88	5	57
2014	Student	63	28	5	5	0	0	0	91	5	28

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	24	15	11	7	2	0	67	18	1827
2020	Term	56	20	12	4	1	6	0	80	6	478
2020	Casual	51	8	19	12	4	3	4	63	17	27
2020	Student	34	10	28	21	0	7	0	48	22	29
2019	Indeterminate (permanent)	35	23	18	12	10	3	0	59	22	1817
2019	Term	44	23	16	9	4	2	0	69	14	244
2019	Student	31	16	24	16	9	4	0	49	26	45
2018	Indeterminate (permanent)	29	25	19	15	10	3	0	55	25	1378
2018	Term	42	23	14	12	3	5	1	69	16	91
2018	Student	29	12	24	12	17	5	0	44	31	41
2017	Indeterminate (permanent)	29	25	17	14	10	4	0	56	25	1714
2017	Term	44	20	19	8	8	1	0	65	16	159
2017	Casual	39	11	23	0	16	6	6	56	17	17
2017	Student	38	15	17	10	12	5	3	58	24	66
2014	Indeterminate (permanent)	22	23	20	15	14	5	0	48	31	1514
2014	Term	44	25	18	7	3	3	0	72	10	54
2014	Casual	34	13	27	6	5	0	15	56	13	57
2014	Student	43	16	16	14	0	7	5	66	16	28

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Indeterminate (permanent)	23	43	35	1834
2020	Term	15	48	37	478
2020	Casual	36	45	19	27
2020	Student	54	18	29	28
2019	Indeterminate (permanent)	25	38	37	1824
2019	Term	23	36	41	247
2019	Student	62	13	24	45
2018	Indeterminate (permanent)	26	38	36	1379
2018	Term	25	42	33	91
2018	Student	60	15	25	40
2017	Indeterminate (permanent)	22	41	37	1717
2017	Term	22	36	42	159
2017	Casual	49	16	34	17
2017	Student	61	11	29	66
2014	Indeterminate (permanent)	23	40	37	1512
2014	Term	20	23	57	54
2014	Casual	35	30	35	57
2014	Student	48	20	31	28

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Indeterminate (permanent)	20	41	28	4	1	6	418
2020	Term	3	19	18	4	55	1	72
2020	Casual	40	12	0	0	48	0	10
2020	Student	0	7	7	0	87	0	15
2019	Indeterminate (permanent)	23	33	31	5	0	8	459
2019	Term	10	28	17	5	29	11	55
2018	Indeterminate (permanent)	19	36	33	6	0	5	355
2018	Term	3	43	5	13	33	4	23
2018	Student	0	8	13	0	79	0	24
2017	Indeterminate (permanent)	23	34	30	7	0	6	389
2017	Term	4	15	11	3	61	6	35
2017	Student	0	3	3	5	90	0	40
2014	Indeterminate (permanent)	26	27	25	12	9999	10	348
2014	Term	7	22	20	7	9999	43	12
2014	Casual	16	0	21	10	9999	53	26
2014	Student	1	5	9	28	9999	57	15

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	10	90	1831
2020	Term	4	96	478
2019	Indeterminate (permanent)	14	86	1820
2019	Term	10	90	246
2019	Student	11	89	45
2018	Indeterminate (permanent)	17	83	1382
2018	Term	17	83	90
2018	Casual	0	100	12

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	44	56	187
2020	Term	30	70	19
2019	Indeterminate (permanent)	48	52	263
2018	Indeterminate (permanent)	51	49	231

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	60	40	187
2020	Term	49	51	19
2019	Indeterminate (permanent)	63	37	263
2018	Indeterminate (permanent)	57	43	231

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	6	94	187
2020	Term	0	100	19
2019	Indeterminate (permanent)	6	94	263
2018	Indeterminate (permanent)	6	94	231

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Term	0	100	19
2019	Indeterminate (permanent)	3	97	263
2018	Term	0	100	15

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	3	97	187
2019	Indeterminate (permanent)	3	97	263
2018	Indeterminate (permanent)	4	96	231

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	11	89	187
2019	Indeterminate (permanent)	11	89	263
2018	Indeterminate (permanent)	14	86	231

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	4	96	187
2019	Indeterminate (permanent)	3	97	263
2018	Indeterminate (permanent)	2	98	231

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	42	58	187
2020	Term	25	75	19
2019	Indeterminate (permanent)	45	55	262
2018	Indeterminate (permanent)	39	61	231

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	45	55	187
2020	Term	24	76	19
2019	Indeterminate (permanent)	45	55	262
2018	Indeterminate (permanent)	37	63	231

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	44	56	187
2020	Term	34	66	19
2019	Indeterminate (permanent)	52	48	262
2018	Indeterminate (permanent)	45	55	231

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	41	59	187
2020	Term	43	57	19
2019	Indeterminate (permanent)	50	50	262
2018	Indeterminate (permanent)	36	64	231

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	37	63	187
2019	Indeterminate (permanent)	35	65	262
2018	Indeterminate (permanent)	31	69	231

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	48	52	187
2020	Term	44	56	19
2019	Indeterminate (permanent)	51	49	262
2018	Indeterminate (permanent)	54	46	231

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	40	60	187
2019	Indeterminate (permanent)	40	60	262
2018	Indeterminate (permanent)	30	70	231

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	Term	100	19
2019	Term	100	23
2018	Term	100	15

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	4	96	187
2019	Indeterminate (permanent)	6	94	262
2018	Indeterminate (permanent)	7	93	231

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	14	86	187
2019	Indeterminate (permanent)	13	87	262
2018	Indeterminate (permanent)	13	87	231

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	44	56	187
2020	Term	38	62	19
2019	Indeterminate (permanent)	52	48	262
2018	Indeterminate (permanent)	48	52	231

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	25	75	187
2019	Indeterminate (permanent)	28	72	262
2018	Indeterminate (permanent)	21	79	231

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	187
2019	Indeterminate (permanent)	18	82	262
2018	Indeterminate (permanent)	15	85	231

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	55	45	187
2020	Term	31	69	19
2019	Indeterminate (permanent)	60	40	261
2018	Indeterminate (permanent)	53	47	230

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	33	67	187
2019	Indeterminate (permanent)	32	68	261
2018	Indeterminate (permanent)	26	74	230

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	187
2020	Term	0	100	19
2019	Indeterminate (permanent)	9	91	261
2018	Indeterminate (permanent)	7	93	230

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	26	74	187
2019	Indeterminate (permanent)	29	71	261
2018	Indeterminate (permanent)	22	78	230

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	187
2019	Indeterminate (permanent)	12	88	261
2018	Indeterminate (permanent)	5	95	230

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	7	93	187
2019	Indeterminate (permanent)	8	92	261
2018	Indeterminate (permanent)	7	93	230

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	187
2019	Indeterminate (permanent)	14	86	261
2018	Indeterminate (permanent)	12	88	230

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	187
2019	Indeterminate (permanent)	14	86	261
2018	Indeterminate (permanent)	9	91	230

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	25	75	187
2020	Term	49	51	19
2019	Indeterminate (permanent)	19	81	261
2018	Indeterminate (permanent)	28	72	230

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	173
2019	Indeterminate (permanent)	8	92	237
2018	Indeterminate (permanent)	11	89	213

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	18	82	173
2019	Indeterminate (permanent)	11	89	237
2018	Indeterminate (permanent)	21	79	213

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	8	92	173
2019	Indeterminate (permanent)	4	96	237
2018	Indeterminate (permanent)	10	90	213

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	5	95	173
2019	Indeterminate (permanent)	6	94	237
2018	Indeterminate (permanent)	5	95	213

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	173
2019	Indeterminate (permanent)	11	89	237
2018	Indeterminate (permanent)	9	91	213

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	173
2019	Indeterminate (permanent)	12	88	237
2018	Indeterminate (permanent)	7	93	213

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	173
2019	Indeterminate (permanent)	13	87	237
2018	Indeterminate (permanent)	8	92	213

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	12	88	173
2019	Indeterminate (permanent)	11	89	237
2018	Indeterminate (permanent)	12	88	213

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	15	85	173
2019	Indeterminate (permanent)	14	86	237
2018	Indeterminate (permanent)	9	91	213

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	30	70	173
2019	Indeterminate (permanent)	34	66	237
2018	Indeterminate (permanent)	30	70	213

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	11	89	173
2019	Indeterminate (permanent)	7	93	237
2018	Indeterminate (permanent)	6	94	213

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	47	53	173
2019	Indeterminate (permanent)	54	46	237
2018	Indeterminate (permanent)	45	55	213

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	55	45	173
2019	Indeterminate (permanent)	60	40	237
2018	Indeterminate (permanent)	57	43	213

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	237
2018	Indeterminate (permanent)	4	96	213

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	18	82	173
2019	Indeterminate (permanent)	14	86	237
2018	Indeterminate (permanent)	16	84	213

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	23	18	17	8	5	23	5	58	18	1828
2020	Term	34	12	9	2	1	31	12	80	4	476
2020	Casual	51	7	15	0	0	22	5	79	0	27
2020	Student	24	10	7	3	0	38	17	77	8	29
2019	Indeterminate (permanent)	16	16	22	8	8	23	6	45	23	1821
2019	Term	26	16	15	2	2	25	14	68	7	246
2019	Student	20	18	9	9	0	27	18	68	16	45
2018	Indeterminate (permanent)	13	17	26	10	9	23	3	41	25	1383
2018	Term	19	15	22	3	5	30	5	54	12	90
2018	Student	27	15	10	0	5	37	7	74	9	41
2017	Indeterminate (permanent)	12	17	21	8	10	26	7	43	26	1715
2017	Term	19	6	22	5	3	27	18	46	14	159
2017	Casual	33	6	20	0	6	22	12	60	9	17
2017	Student	32	6	8	3	0	36	16	78	6	66
2014	Indeterminate (permanent)	11	16	25	8	8	27	4	40	24	1512
2014	Term	14	17	21	5	3	31	10	52	13	54
2014	Casual	10	11	15	1	0	49	15	57	3	57
2014	Student	25	25	7	0	5	25	14	82	7	28

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	40	32	14	5	4	4	1	75	10	1825
2020	Term	59	22	6	1	1	9	1	91	2	476
2020	Casual	58	34	0	0	0	8	0	100	0	27
2020	Student	48	31	14	0	0	3	3	85	0	29
2019	Indeterminate (permanent)	32	30	17	8	5	7	0	68	14	1816
2019	Term	50	28	10	2	2	7	1	85	4	247
2019	Student	44	27	9	7	0	9	4	82	8	45
2018	Indeterminate (permanent)	25	32	19	11	5	7	1	62	18	1381
2018	Term	37	32	9	7	2	12	1	79	11	90
2018	Student	29	22	24	5	0	20	0	64	6	41
2017	Indeterminate (permanent)	24	29	20	7	7	11	1	61	16	1713
2017	Term	38	20	19	5	2	13	3	69	8	159
2017	Casual	48	17	6	12	0	11	6	79	14	17
2017	Student	47	17	12	2	0	20	2	82	2	66
2014	Indeterminate (permanent)	19	28	22	10	7	14	1	55	20	1510
2014	Term	31	22	19	3	3	17	5	68	8	54
2014	Casual	44	10	14	2	0	29	1	77	3	57
2014	Student	36	34	9	0	5	11	5	84	5	28

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	6	94	1826
2020	Student	0	100	29
2019	Indeterminate (permanent)	6	94	1822
2019	Term	5	95	247
2019	Casual	0	100	22
2018	Indeterminate (permanent)	8	92	1375
2018	Term	5	95	91
2018	Casual	0	100	12

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	33	67	102
2018	Indeterminate (permanent)	31	69	110

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	80	20	102
2018	Indeterminate (permanent)	81	19	110

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	13

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	13

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	102
2018	Indeterminate (permanent)	9	91	110

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	102
2018	Indeterminate (permanent)	7	93	110

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	101
2018	Indeterminate (permanent)	14	86	111

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	101
2018	Indeterminate (permanent)	10	90	111

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	101
2018	Indeterminate (permanent)	5	95	111

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	13

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	30	70	101
2018	Indeterminate (permanent)	16	84	111

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	29	71	101
2018	Indeterminate (permanent)	25	75	111

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	13

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	101

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	13
2018	Indeterminate (permanent)	8	92	111

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	20	80	101
2018	Indeterminate (permanent)	17	83	111

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	101

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	36	64	101
2018	Indeterminate (permanent)	44	56	111

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	101

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	23	77	101
2018	Indeterminate (permanent)	15	85	111

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	47	53	101
2018	Indeterminate (permanent)	32	68	111

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	23	77	101
2018	Indeterminate (permanent)	20	80	111

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	101
2018	Indeterminate (permanent)	7	93	111

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	27	73	101
2018	Indeterminate (permanent)	31	69	111

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	101
2018	Indeterminate (permanent)	5	95	111

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	101
2018	Indeterminate (permanent)	15	85	111

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	101
2018	Indeterminate (permanent)	12	88	111

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	101
2018	Indeterminate (permanent)	10	90	111

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	39	61	101
2018	Indeterminate (permanent)	43	57	111

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	7	93	93

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	17	83	85
2018	Indeterminate (permanent)	13	87	93

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	5	95	93

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	85
2018	Indeterminate (permanent)	18	82	93

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	85
2018	Indeterminate (permanent)	16	84	93

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	36	64	85
2018	Indeterminate (permanent)	32	68	93

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	85

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	67	33	85
2018	Indeterminate (permanent)	54	46	93

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	60	40	85
2018	Indeterminate (permanent)	63	37	93

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	7	93	93

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	85
2018	Indeterminate (permanent)	14	86	93

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	25	19	19	4	3	26	5	64	10	1825
2020	Term	36	10	12	0	1	32	10	78	2	476
2020	Casual	57	4	20	0	0	15	5	75	0	26
2020	Student	21	17	7	0	0	34	21	85	0	29
2019	Indeterminate (permanent)	19	16	23	4	3	29	6	53	12	1817
2019	Term	28	12	15	1	2	27	16	68	5	245
2019	Student	33	7	13	0	4	31	11	69	8	45
2018	Indeterminate (permanent)	15	18	27	5	4	27	3	48	13	1381
2018	Term	19	12	21	3	1	37	7	54	8	91
2018	Student	27	15	10	2	2	32	12	74	9	41
2017	Indeterminate (permanent)	15	16	24	3	3	33	6	50	11	1716
2017	Term	20	13	17	2	1	35	12	62	6	159
2017	Casual	17	6	38	0	0	28	11	38	0	17
2017	Student	33	14	3	2	0	30	18	91	3	66
2014	Indeterminate (permanent)	13	15	27	3	4	33	5	46	10	1512
2014	Term	22	12	27	0	0	28	11	56	0	54
2014	Casual	17	10	18	1	0	45	10	58	3	57
2014	Student	23	23	2	0	0	31	21	95	0	28

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	41	31	15	4	3	5	1	77	7	1826
2020	Term	62	21	6	1	0	8	1	91	2	477
2020	Casual	67	17	8	0	0	8	0	91	0	27
2020	Student	45	48	3	0	0	0	3	96	0	29
2019	Indeterminate (permanent)	36	29	18	4	2	10	1	72	8	1819
2019	Term	52	23	13	0	2	8	3	84	2	247
2019	Student	49	22	13	4	0	9	2	80	5	45
2018	Indeterminate (permanent)	27	31	22	6	4	9	1	65	10	1379
2018	Term	39	33	7	5	1	14	1	85	7	90
2018	Student	34	20	17	2	0	24	2	73	3	41
2017	Indeterminate (permanent)	28	29	19	4	3	15	2	69	9	1716
2017	Term	40	30	13	2	2	11	2	81	4	159
2017	Casual	28	27	23	0	0	22	0	71	0	17
2017	Student	46	31	2	2	2	14	5	94	4	65
2014	Indeterminate (permanent)	23	27	25	4	3	17	1	61	9	1510
2014	Term	34	20	34	0	0	9	3	61	0	54
2014	Casual	42	26	13	0	0	13	5	84	0	56
2014	Student	32	30	20	0	0	12	6	76	0	26

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	46	23	14	8	9	0	1	69	16	1829
2020	Term	62	19	8	5	3	1	3	84	8	476
2020	Casual	69	23	4	4	0	0	0	92	4	27
2020	Student	76	10	0	7	3	0	3	89	11	29

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	30	21	9	8	0	0	63	16	1827
2020	Term	44	27	17	6	5	1	0	72	11	478
2020	Casual	54	16	18	12	0	0	0	70	12	27
2020	Student	28	28	28	10	7	0	0	55	17	29
2019	Indeterminate (permanent)	20	29	22	12	16	0	0	49	29	1823
2019	Term	29	27	21	14	7	0	1	57	22	246
2019	Student	24	27	24	7	18	0	0	51	24	45
2018	Indeterminate (permanent)	19	26	22	13	20	0	1	45	33	1383
2018	Term	12	25	21	22	19	0	0	37	41	89
2018	Student	20	27	17	17	20	0	0	46	37	41
2017	Indeterminate (permanent)	18	21	19	17	23	0	1	40	41	1711
2017	Term	9	28	29	17	17	0	0	38	34	159
2017	Casual	24	6	22	17	25	0	6	31	45	17
2017	Student	25	15	19	19	20	0	2	41	40	66

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	16	24	27	16	17	0	0	40	33	1829
2020	Term	40	29	18	7	2	3	1	72	9	477
2020	Casual	59	25	12	4	0	0	0	84	4	27
2020	Student	38	45	14	3	0	0	0	83	3	29
2019	Indeterminate (permanent)	15	25	25	16	18	0	0	40	35	1822
2019	Term	35	28	22	7	5	1	1	64	13	246
2019	Student	44	38	13	2	2	0	0	82	4	45
2018	Indeterminate (permanent)	11	23	26	19	20	0	0	34	39	1382
2018	Term	11	40	27	13	9	0	1	51	22	89
2018	Student	34	37	22	5	0	0	2	73	5	41
2017	Indeterminate (permanent)	12	22	26	19	21	0	1	34	40	1709
2017	Term	30	30	26	9	4	0	0	60	13	159
2017	Casual	56	28	11	5	0	0	0	84	5	17
2017	Student	40	34	23	0	2	0	2	75	2	66

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	27	29	22	11	9	1	1	57	21	1826
2020	Term	54	24	10	4	1	5	2	84	5	475
2020	Casual	66	19	8	4	0	4	0	88	4	27
2020	Student	72	24	3	0	0	0	0	97	0	29
2019	Indeterminate (permanent)	24	29	23	12	10	0	1	54	23	1814
2019	Term	48	24	15	7	3	1	2	75	10	245
2019	Student	64	24	2	2	4	0	2	91	7	45
2018	Indeterminate (permanent)	17	28	27	15	11	0	1	46	27	1372
2018	Term	24	37	19	11	4	0	5	64	16	89
2018	Student	54	24	5	10	2	0	5	82	13	41
2017	Indeterminate (permanent)	18	27	24	15	13	0	3	46	29	1703
2017	Term	43	31	16	5	2	0	3	76	7	159
2017	Casual	66	28	6	0	0	0	0	94	0	17
2017	Student	57	12	19	5	0	0	7	74	5	66

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	22	25	21	16	15	1	0	47	32	1816
2020	Term	50	22	12	6	2	7	2	78	9	473
2020	Casual	52	25	12	11	0	0	0	77	11	27
2020	Student	45	34	14	3	3	0	0	79	7	29
2019	Indeterminate (permanent)	18	24	22	17	19	1	1	43	36	1815
2019	Term	37	29	13	10	8	1	2	68	19	247
2019	Student	51	27	11	7	4	0	0	78	11	45
2018	Indeterminate (permanent)	12	21	23	19	24	0	0	33	43	1372
2018	Term	22	34	18	12	12	1	2	57	25	89
2018	Student	32	37	15	10	7	0	0	68	17	41
2017	Indeterminate (permanent)	12	22	22	19	24	0	1	34	43	1712
2017	Term	27	30	14	19	8	1	1	58	27	159
2017	Casual	50	33	5	12	0	0	0	83	12	17
2017	Student	38	22	21	13	3	0	3	62	16	65

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	54	21	11	5	4	1	4	79	9	1821
2020	Term	71	11	5	2	0	3	8	91	3	473
2020	Casual	85	7	4	0	0	0	4	96	0	27
2020	Student	93	7	0	0	0	0	0	100	0	28
2019	Indeterminate (permanent)	52	24	11	4	3	0	6	80	8	1818
2019	Term	69	17	8	2	1	1	4	90	2	244
2019	Student	86	9	2	0	0	0	2	98	0	44
2018	Indeterminate (permanent)	48	23	12	5	4	0	8	77	10	1372
2018	Term	51	22	11	5	1	2	8	81	7	89
2018	Student	59	22	2	2	0	0	15	94	3	41
2017	Indeterminate (permanent)	45	24	12	5	4	0	11	77	10	1707
2017	Term	67	12	4	2	1	1	13	92	4	159
2017	Casual	78	6	5	0	0	0	11	94	0	17
2017	Student	72	17	3	0	0	0	8	97	0	65

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	29	18	11	10	0	0	60	21	1821
2020	Term	46	27	15	8	3	1	0	73	11	476
2020	Casual	53	28	11	4	4	0	0	81	8	26
2020	Student	59	21	17	3	0	0	0	79	3	29
2019	Indeterminate (permanent)	33	30	20	9	8	0	0	64	17	1819
2019	Term	52	27	12	5	3	0	0	79	8	245
2019	Student	49	33	13	2	2	0	0	82	4	45
2018	Indeterminate (permanent)	27	26	23	11	12	0	1	54	23	1379
2018	Term	35	31	17	7	7	0	3	68	14	89
2018	Student	48	25	15	8	5	0	0	73	13	40
2017	Indeterminate (permanent)	25	30	22	13	10	0	0	56	22	1707
2017	Term	48	23	17	6	6	0	0	71	12	157
2017	Casual	66	17	6	0	6	0	6	88	6	17
2017	Student	48	29	20	2	1	0	0	77	3	65

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	25	17	11	10	4	61	22	1827
2020	Term	34	31	18	8	5	5	68	14	477
2020	Casual	62	24	8	0	4	3	88	4	27
2020	Student	72	7	3	3	0	14	92	4	29

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	35	19	8	4	1	1	68	13	1824
2020	Term	59	26	9	2	0	2	2	88	3	475
2020	Casual	74	16	3	8	0	0	0	90	8	27
2020	Student	62	14	21	0	0	0	3	79	0	29
2019	Indeterminate (permanent)	26	35	21	10	7	0	1	62	17	1816
2019	Term	38	35	14	8	3	1	2	75	11	244
2019	Student	38	38	16	4	4	0	0	76	9	45
2018	Indeterminate (permanent)	19	39	22	11	8	1	1	59	19	1377
2018	Term	31	32	21	6	5	1	4	67	11	89
2018	Student	44	34	10	5	2	0	5	82	8	41
2017	Indeterminate (permanent)	22	33	23	12	8	0	1	56	20	1709
2017	Term	39	39	15	5	2	0	1	79	7	157
2017	Casual	60	17	12	6	0	0	6	82	6	17
2017	Student	47	30	14	5	1	2	2	80	6	66

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	23	32	24	14	7	0	0	55	21	1825
2020	Term	51	29	10	4	1	2	2	84	5	477
2020	Casual	67	22	4	4	0	0	4	92	4	27
2020	Student	66	24	7	0	3	0	0	90	3	29
2019	Indeterminate (permanent)	17	30	23	16	12	0	0	48	28	1821
2019	Term	33	31	23	5	7	0	2	64	12	245
2019	Student	53	18	22	4	2	0	0	71	7	45
2018	Indeterminate (permanent)	12	31	28	18	10	0	1	44	29	1378
2018	Term	28	37	18	10	5	2	1	67	15	89
2018	Student	37	34	17	5	2	0	5	74	8	41
2017	Indeterminate (permanent)	15	28	26	16	12	1	1	45	29	1705
2017	Term	35	34	20	7	4	1	0	69	11	157
2017	Casual	43	22	17	6	6	0	6	69	12	17
2017	Student	45	30	17	6	2	0	2	75	7	66

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	32	32	19	10	6	0	1	65	16	1822
2020	Term	46	33	13	3	3	1	1	80	6	475
2020	Casual	50	22	27	0	0	0	0	73	0	27
2020	Student	59	28	0	14	0	0	0	86	14	29
2019	Indeterminate (permanent)	24	31	21	14	10	0	0	56	24	1821
2019	Term	34	36	15	9	6	0	1	70	15	246
2019	Student	38	27	22	7	7	0	0	64	13	45
2018	Indeterminate (permanent)	22	30	25	13	9	0	1	53	22	1377
2018	Term	34	29	23	7	5	1	1	64	12	90
2018	Student	38	15	35	8	3	0	3	54	10	40
2017	Indeterminate (permanent)	22	31	23	13	9	1	1	54	23	1706
2017	Term	39	32	20	5	4	0	0	71	9	157
2017	Casual	45	11	29	0	15	0	0	56	15	17
2017	Student	24	31	30	12	2	0	2	56	14	66

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	25	14	7	6	0	1	74	13	1822
2020	Term	68	20	7	1	2	1	1	91	3	473
2020	Casual	67	18	11	0	4	0	0	85	4	27
2020	Student	66	17	14	0	0	3	0	86	0	29
2019	Indeterminate (permanent)	41	27	14	9	8	0	0	69	17	1816
2019	Term	50	28	13	6	1	0	1	79	8	244
2019	Student	47	29	18	4	2	0	0	76	7	45

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	24	31	23	13	8	55	21	1827
2020	Term	31	34	19	9	7	65	16	473
2020	Casual	42	17	27	10	4	59	14	27
2020	Student	28	24	34	3	10	52	14	29

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	20	29	22	15	13	0	0	50	29	1824
2020	Term	24	33	22	13	6	0	0	58	19	475
2020	Casual	41	25	19	8	8	0	0	66	15	27
2020	Student	36	50	7	7	0	0	0	86	7	28
2019	Indeterminate (permanent)	21	30	20	14	16	0	0	51	29	1815
2019	Term	30	36	19	7	6	1	1	67	13	242
2019	Student	53	20	16	9	2	0	0	73	11	45
2018	Indeterminate (permanent)	18	29	25	15	13	0	1	46	28	1376
2018	Term	28	33	24	8	6	1	0	61	15	90
2018	Student	41	27	20	10	0	0	2	70	10	41
2017	Indeterminate (permanent)	20	28	22	16	13	0	1	49	29	1701
2017	Term	36	30	21	8	5	0	1	66	13	157
2017	Casual	35	34	15	17	0	0	0	68	17	17
2017	Student	29	42	26	2	0	0	2	72	2	66

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	50	29	14	5	3	0	1	79	7	1816
2020	Term	61	22	8	4	1	1	2	86	6	471
2020	Casual	67	22	7	4	0	0	0	89	4	27
2020	Student	66	24	3	3	0	3	0	93	4	29
2019	Indeterminate (permanent)	53	25	11	6	4	0	1	78	10	1807
2019	Term	59	23	11	3	3	0	1	83	6	245
2019	Student	62	16	11	11	0	0	0	78	11	45
2018	Indeterminate (permanent)	47	25	13	7	7	0	1	73	14	1374
2018	Term	53	24	13	3	4	1	2	80	7	90
2018	Student	56	20	15	7	0	0	2	78	8	41
2017	Indeterminate (permanent)	49	23	14	7	5	0	1	74	12	1713
2017	Term	67	19	8	3	3	0	1	87	6	159
2017	Casual	72	17	11	0	0	0	0	89	0	17
2017	Student	67	15	13	3	0	0	2	83	3	66

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	36	17	5	3	74	9	1814
2020	Term	43	36	13	5	3	79	8	471
2020	Casual	46	46	8	0	0	92	0	27
2020	Student	34	55	10	0	0	90	0	29

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	72	17	5	2	2	0	2	91	4	1820
2020	Term	77	12	5	1	1	1	3	93	2	473
2020	Casual	84	16	0	0	0	0	0	100	0	26
2020	Student	83	7	3	0	0	0	7	96	0	29
2019	Indeterminate (permanent)	73	13	4	2	2	0	5	91	5	1812
2019	Term	77	11	4	1	1	1	5	93	3	244
2019	Student	91	7	2	0	0	0	0	98	0	45
2018	Indeterminate (permanent)	66	15	8	4	4	0	4	84	8	1366
2018	Term	72	10	6	1	1	3	7	91	2	90
2018	Student	78	10	2	0	0	0	10	97	0	41

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	82	8	4	2	2	0	2	92	4	1818
2020	Term	91	4	1	0	1	0	2	98	1	473
2020	Casual	92	4	0	0	4	0	0	96	4	27
2020	Student	97	3	0	0	0	0	0	100	0	29
2019	Indeterminate (permanent)	72	12	6	3	4	0	2	86	7	1822
2019	Term	79	10	2	2	3	0	3	93	5	245
2019	Student	82	9	2	0	2	0	4	95	2	45
2018	Indeterminate (permanent)	66	15	8	3	5	1	2	83	8	1371
2018	Term	71	16	5	0	4	1	3	90	5	90
2018	Student	78	3	10	0	0	0	10	89	0	40
2017	Indeterminate (permanent)	71	13	6	3	3	1	2	86	7	1712
2017	Term	77	10	6	3	1	0	4	91	4	159
2017	Casual	88	6	0	0	6	0	0	94	6	17
2017	Student	75	14	5	2	0	0	5	94	2	66

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	73	19	5	1	1	1	93	2	1810
2020	Term	88	7	2	1	0	2	97	1	465
2020	Casual	88	12	0	0	0	0	100	0	26
2020	Student	86	10	3	0	0	0	97	0	29
2019	Indeterminate (permanent)	57	27	10	2	2	1	85	5	1819
2019	Term	72	18	5	2	1	2	92	3	244
2019	Student	73	22	2	0	2	0	96	2	45
2018	Indeterminate (permanent)	53	27	13	4	3	1	81	6	1380
2018	Term	61	24	9	3	2	0	85	5	90
2018	Student	70	15	8	3	3	3	87	5	40
2017	Indeterminate (permanent)	52	30	10	3	3	1	83	6	1711
2017	Term	68	24	5	1	0	3	94	1	158
2017	Casual	73	15	6	0	6	0	88	6	17
2017	Student	77	17	2	0	0	5	98	0	66

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	72	15	6	3	3	0	1	88	6	1819
2020	Term	86	7	2	1	1	1	2	96	2	472
2020	Casual	88	8	0	4	0	0	0	96	4	26
2020	Student	86	7	3	0	3	0	0	93	3	29
2019	Indeterminate (permanent)	63	18	9	4	5	0	1	82	10	1814
2019	Term	71	16	5	3	3	0	1	89	6	243
2019	Student	84	9	2	2	2	0	0	93	4	45
2018	Indeterminate (permanent)	53	22	11	7	7	0	1	76	13	1371
2018	Term	70	16	5	3	5	0	0	87	8	89
2018	Student	70	13	10	0	3	3	3	87	3	40
2017	Indeterminate (permanent)	59	21	8	5	5	0	1	81	11	1701
2017	Term	76	12	6	3	0	1	3	91	3	159
2017	Casual	88	6	0	6	0	0	0	94	6	17
2017	Student	81	8	6	0	0	0	5	94	0	66

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	62	10	4	1	1	0	21	93	2	1817
2020	Term	72	3	0	1	0	1	23	98	2	474
2020	Casual	64	0	0	0	0	0	36	100	0	26
2020	Student	76	0	0	0	0	0	24	100	0	29
2019	Indeterminate (permanent)	59	11	4	1	1	0	25	93	3	1803
2019	Term	67	2	1	0	0	1	28	97	1	242
2019	Student	87	0	2	0	0	0	11	98	0	45
2018	Indeterminate (permanent)	48	12	6	2	0	0	32	88	4	1370
2018	Term	61	5	0	0	0	0	34	100	0	89
2018	Student	73	0	0	0	0	0	28	100	0	40
2017	Indeterminate (permanent)	51	11	4	2	1	0	31	89	4	1711
2017	Term	67	1	1	0	0	1	30	98	0	159
2017	Casual	72	0	6	0	0	0	23	93	0	17
2017	Student	72	6	2	0	0	0	20	98	0	65

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	68	19	7	3	2	0	2	88	5	1826
2020	Term	78	12	5	1	0	2	3	94	1	476
2020	Casual	82	14	4	0	0	0	0	96	0	27
2020	Student	76	14	7	3	0	0	0	90	3	29
2019	Indeterminate (permanent)	63	19	9	3	2	0	4	86	5	1814
2019	Term	73	12	7	2	1	0	5	89	3	244
2019	Student	91	0	4	2	2	0	0	91	4	45
2018	Indeterminate (permanent)	57	22	10	4	3	0	4	82	7	1375
2018	Term	67	18	6	0	1	1	6	92	1	89
2018	Student	83	3	8	0	0	0	8	92	0	40
2017	Indeterminate (permanent)	59	20	9	3	2	0	6	85	6	1704
2017	Term	70	15	6	2	1	1	6	91	3	157
2017	Casual	83	12	0	0	0	0	6	100	0	17
2017	Student	80	8	3	3	0	0	6	93	3	65

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	77	14	5	2	1	0	1	92	3	1829
2020	Term	21	21	20	13	24	1	1	43	37	478
2020	Casual	39	15	32	10	4	0	0	53	14	27
2020	Student	38	34	10	10	7	0	0	72	17	29
2019	Indeterminate (permanent)	77	13	4	2	1	1	2	93	3	1817
2019	Term	18	22	17	11	31	0	0	40	43	245
2019	Student	55	16	16	7	7	0	0	70	14	44
2018	Indeterminate (permanent)	75	15	4	2	1	0	3	93	3	1380
2018	Term	11	10	19	22	36	0	1	22	59	89
2018	Student	33	23	28	3	15	0	0	55	18	40
2017	Indeterminate (permanent)	69	18	6	2	2	1	4	90	4	1715
2017	Term	8	14	16	24	36	1	1	22	61	159
2017	Casual	37	6	23	12	5	6	11	51	20	17
2017	Student	49	18	17	10	5	0	2	68	14	66

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	49	30	13	5	2	1	80	7	1827
2020	Term	54	28	9	6	1	1	84	7	477
2020	Casual	66	26	8	0	0	0	92	0	27
2020	Student	55	24	17	3	0	0	79	3	29
2019	Indeterminate (permanent)	55	29	11	2	1	1	85	4	1813
2019	Term	55	26	14	1	2	2	82	4	241
2019	Student	53	31	9	2	4	0	84	7	45
2018	Indeterminate (permanent)	48	32	13	4	2	2	81	6	1376
2018	Term	45	33	12	4	5	1	79	9	90
2018	Student	53	28	15	0	3	3	82	3	40
2017	Indeterminate (permanent)	51	30	11	4	2	2	83	6	1712
2017	Term	54	29	9	3	3	1	84	6	159
2017	Casual	72	11	11	0	0	6	88	0	17
2017	Student	58	17	17	5	0	3	78	5	66

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	31	42	19	5	3	74	8	1833
2020	Term	43	42	13	2	0	84	3	476
2020	Casual	54	34	4	8	0	88	8	26
2020	Student	45	34	17	0	3	79	3	29

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	14	34	35	11	6	0	48	17	1827
2020	Term	27	44	23	4	1	0	71	6	476
2020	Casual	45	35	19	0	0	0	81	0	27
2020	Student	38	41	17	0	3	0	79	3	29
2019	Indeterminate (permanent)	15	32	31	15	7	0	47	22	1821
2019	Term	21	49	20	9	2	0	70	10	247
2019	Student	31	42	24	0	2	0	73	2	45
2018	Indeterminate (permanent)	12	29	34	16	9	0	41	25	1383
2018	Term	14	39	34	10	2	0	53	12	91
2018	Student	29	46	20	5	0	0	76	5	41
2017	Indeterminate (permanent)	9	27	39	16	9	0	36	25	1713
2017	Term	15	39	31	6	7	1	55	14	158
2017	Casual	34	28	32	6	0	0	62	6	17
2017	Student	29	41	24	3	3	0	70	6	66

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	13	22	39	18	7	0	0	26	36	1818
2020	Term	3	11	33	34	19	0	0	53	14	474
2020	Casual	0	12	29	32	27	0	0	60	12	27
2020	Student	3	17	21	38	21	0	0	59	21	29
2019	Indeterminate (permanent)	13	23	37	20	8	0	0	28	36	1820
2019	Term	6	12	33	32	17	0	0	49	18	244
2019	Student	7	24	33	22	13	0	0	36	31	45
2018	Indeterminate (permanent)	17	23	35	18	6	0	0	24	41	1369
2018	Term	3	18	52	19	7	0	0	26	22	88
2018	Student	2	17	27	39	15	0	0	54	20	41
2017	Indeterminate (permanent)	13	27	37	16	7	0	0	23	40	1709
2017	Term	6	16	38	25	14	0	1	40	22	156
2017	Casual	16	6	33	11	23	0	12	38	24	17
2017	Student	5	10	36	29	19	2	0	49	15	66

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	51	37	7	3	1	1	0	89	4	1826
2020	Term	63	28	4	1	0	2	0	94	2	473
2020	Casual	67	29	4	0	0	0	0	96	0	27
2020	Student	59	38	3	0	0	0	0	97	0	29
2019	Indeterminate (permanent)	49	36	8	5	2	0	0	85	6	1813
2019	Term	53	31	9	4	1	1	0	85	5	246
2019	Student	44	44	7	0	2	0	2	91	2	45
2018	Indeterminate (permanent)	44	39	9	4	3	0	0	84	7	1374
2018	Term	52	33	10	6	0	0	0	85	6	91
2018	Student	56	34	5	2	0	2	0	93	3	41
2017	Indeterminate (permanent)	43	39	9	5	3	1	0	82	9	1714
2017	Term	49	39	7	4	1	0	0	88	5	159
2017	Casual	51	31	12	0	0	0	6	88	0	17
2017	Student	39	45	6	8	2	0	0	85	9	66

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	32	10	8	4	1	78	12	1828
2020	Term	59	26	7	2	1	5	90	3	475
2020	Casual	67	11	20	0	0	3	80	0	27
2020	Student	48	34	14	0	0	3	86	0	29

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	45	26	10	11	8	1	72	19	1829
2020	Term	50	27	10	6	5	1	78	11	474
2020	Casual	57	16	4	12	12	0	73	23	27
2020	Student	48	10	21	10	7	3	61	18	29

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	56	23	11	4	3	2	0	82	7	1817
2020	Term	63	21	8	1	1	5	1	89	2	477
2020	Casual	66	15	12	0	0	8	0	87	0	27
2020	Student	59	24	17	0	0	0	0	83	0	29

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	38	33	13	8	6	1	0	72	14	1831
2020	Term	62	25	7	2	1	2	1	90	3	478
2020	Casual	59	29	8	4	0	0	0	88	4	27
2020	Student	48	34	14	0	0	3	0	86	0	29
2019	Indeterminate (permanent)	27	35	14	14	10	1	0	63	23	1823
2019	Term	44	34	9	7	5	1	0	79	12	244
2019	Student	40	40	13	4	2	0	0	80	7	45
2018	Indeterminate (permanent)	24	34	15	15	12	0	0	58	27	1382
2018	Term	38	36	12	4	7	2	0	76	11	91
2018	Student	46	37	5	7	2	2	0	85	10	41
2017	Indeterminate (permanent)	18	39	14	15	13	1	0	57	29	1712
2017	Term	36	40	9	11	4	1	0	76	15	159
2017	Casual	23	39	26	0	6	6	0	66	7	17
2017	Student	31	45	9	11	0	5	0	79	11	66

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	48	37	8	5	1	0	86	7	1834
2020	Term	65	26	6	2	0	1	92	2	477
2020	Casual	69	31	0	0	0	0	100	0	27
2020	Student	45	41	7	3	3	0	86	7	29

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	47	36	9	6	2	0	0	83	8	1825
2020	Term	66	24	6	2	0	1	1	92	3	474
2020	Casual	67	30	4	0	0	0	0	96	0	27
2020	Student	48	41	7	3	0	0	0	90	3	29

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	44	37	14	4	1	0	1	81	5	1818
2020	Term	54	28	11	2	0	1	2	85	3	474
2020	Casual	56	23	15	4	0	3	0	81	4	27
2020	Student	31	34	21	14	0	0	0	66	14	29

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	54	31	9	3	1	1	1	86	4	1821
2020	Term	66	22	6	0	0	2	3	93	1	473
2020	Casual	72	24	4	0	0	0	0	96	0	26
2020	Student	61	25	11	0	4	0	0	86	4	28

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	74	15	4	0	1	5	1	95	1	1825
2020	Term	80	10	2	1	0	6	1	97	1	476
2020	Casual	85	11	0	0	0	4	0	100	0	27
2020	Student	86	3	0	3	0	7	0	96	4	29

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	59	31	5	3	1	1	0	90	4	1826
2020	Term	65	22	5	3	1	3	1	90	4	475
2020	Casual	59	30	10	0	0	0	0	90	0	27
2020	Student	48	28	7	7	3	7	0	81	11	29

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	57	26	6	6	4	1	84	10	1821
2020	Term	63	22	8	3	2	1	86	5	476
2020	Casual	59	15	14	7	0	4	78	8	27
2020	Student	66	17	10	3	3	0	83	7	29

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	66	24	6	3	1	0	0	90	4	1829
2020	Term	78	16	4	1	0	0	1	95	1	477
2020	Casual	74	23	0	0	0	3	0	100	0	27
2020	Student	79	7	10	3	0	0	0	86	3	29

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	30	48	11	9	2	0	1	79	11	436
2020	Term	38	37	6	19	0	0	0	75	19	16
2019	Indeterminate (permanent)	22	49	17	8	2	1	1	72	10	364

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	98	2	434
2020	Term	100	0	16

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	23	35	20	16	6	0	0	58	22	425
2020	Term	25	13	18	25	12	0	6	41	40	16

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	9	91	1831
2020	Term	5	95	473
2020	Casual	4	96	26
2020	Student	7	93	29

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	17	83	1827
2020	Term	10	90	473
2020	Casual	4	96	27
2020	Student	0	100	29
2019	Indeterminate (permanent)	21	79	1822
2019	Term	12	88	246
2019	Student	5	95	44
2017	Indeterminate (permanent)	26	74	1712
2017	Term	14	86	159
2017	Student	14	86	66
2014	Indeterminate (permanent)	21	79	1510
2014	Term	10	90	54

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	63	37	308

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	80	20	308
2019	Indeterminate (permanent)	86	14	392
2019	Term	93	7	29
2017	Indeterminate (permanent)	80	20	447
2017	Term	77	23	23
2014	Indeterminate (permanent)	79	21	309

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	50	32	6	8	3	1	0	83	11	246
2019	Indeterminate (permanent)	49	28	6	12	6	0	0	77	17	333
2019	Term	62	23	4	11	0	0	0	85	11	26
2017	Indeterminate (permanent)	39	39	5	13	3	0	1	79	16	355
2017	Term	62	22	5	11	0	0	0	84	11	18
2014	Indeterminate (permanent)	48	30	6	11	4	0	0	78	15	248

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	57	28	6	4	2	1	2	88	7	1828
2020	Term	59	26	5	3	0	3	3	91	4	477
2020	Casual	53	30	4	7	0	3	4	88	8	27
2020	Student	41	41	7	3	3	0	3	86	7	29

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	33	51	15	0	61	39	1834
2020	Term	23	47	23	7	67	33	476
2020	Casual	37	47	9	7	56	44	27
2020	Student	41	21	31	7	33	67	29

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Indeterminate (permanent)	40	60	609
2020	Term	53	47	111
2020	Casual	80	20	10
2020	Student	83	17	12

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	12	26	17	19	21	1	4	40	42	610
2020	Term	19	36	15	12	13	3	3	58	26	111
2020	Casual	51	28	0	0	10	0	12	88	12	10
2020	Student	17	50	8	25	0	0	0	67	25	12

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	7	20	14	23	33	1	3	28	58	610
2020	Term	17	26	14	19	19	3	2	46	39	110
2020	Casual	59	21	0	10	0	0	10	89	11	10
2020	Student	8	33	17	17	25	0	0	42	42	12

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Indeterminate (permanent)	42	21	13	7	6	1	8	70	15	1831
2020	Term	52	12	6	2	2	3	24	87	6	477
2020	Casual	57	8	4	0	4	7	21	89	5	26
2020	Student	55	10	7	3	3	3	17	83	9	29
2019	Indeterminate (permanent)	41	20	15	9	9	0	6	65	19	1798
2019	Term	56	15	9	5	3	1	11	81	9	245
2019	Student	47	13	4	4	9	0	22	77	17	45
2018	Indeterminate (permanent)	39	17	16	10	12	1	6	60	23	1377
2018	Term	36	17	17	8	9	5	8	61	19	90
2018	Student	41	22	12	5	0	0	20	79	6	41

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Veterans Affairs Canada by Question 105. What is your current employee status?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack