2020 Public Service Employee Survey Results for Veterans Affairs Canada by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 42 2 8 2 0 0 88 9 2280
2020 Part-time 55 40 1 3 1 0 0 95 4 80

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 84 12 2 2 1 0 0 96 3 2271
2020 Part-time 85 12 3 0 0 0 0 97 0 79
2017 Full-time 76 18 2 2 1 0 1 95 3 1865
2017 Part-time 79 19 1 0 0 1 0 99 0 88
2014 Full-time 75 19 2 3 1 0 0 94 3 1562
2014 Part-time 81 14 3 1 0 0 1 96 1 88

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 39 8 10 3 0 0 79 13 2282
2020 Part-time 41 37 9 11 1 0 2 79 12 80
2019 Full-time 46 32 6 11 5 0 0 79 15 2060
2019 Part-time 58 27 3 8 4 0 0 85 12 69
2017 Full-time 41 34 5 12 8 0 0 75 20 1872
2017 Part-time 46 34 6 9 5 0 0 80 14 87
2014 Full-time 43 31 6 12 7 1 0 75 20 1560
2014 Part-time 43 39 4 13 0 0 0 83 13 87

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 41 11 12 4 0 1 73 16 2268
2020 Part-time 33 54 4 6 3 0 0 86 10 78
2019 Full-time 23 39 10 17 10 0 0 62 28 2051
2019 Part-time 27 32 22 9 9 0 0 60 18 69
2017 Full-time 20 42 11 18 9 0 0 62 27 1868
2017 Part-time 28 34 7 22 9 0 0 62 31 88
2014 Full-time 18 36 12 20 13 0 0 55 34 1562
2014 Part-time 27 38 13 12 10 0 1 65 23 88

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 38 7 8 2 0 0 83 10 2265
2020 Part-time 43 41 6 8 1 0 1 84 9 78
2019 Full-time 44 37 7 8 4 0 0 81 11 2045
2019 Part-time 52 38 1 6 2 0 0 90 8 68
2017 Full-time 44 35 8 10 3 0 0 79 13 1869
2017 Part-time 56 27 6 7 4 0 0 83 11 88
2014 Full-time 41 37 7 9 5 0 0 79 14 1561
2014 Part-time 48 29 10 10 2 0 0 77 12 88

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 29 8 7 3 0 0 82 10 2269
2020 Part-time 60 25 7 6 1 0 1 86 6 79
2019 Full-time 49 30 8 9 4 0 0 79 13 2052
2019 Part-time 64 31 1 2 1 0 0 95 3 69
2017 Full-time 42 32 8 10 8 0 0 75 17 1873
2017 Part-time 52 31 4 5 5 0 4 86 10 88
2014 Full-time 36 30 11 13 9 1 0 67 22 1561
2014 Part-time 48 29 12 3 7 0 1 77 11 88

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 37 10 6 3 0 0 82 8 2277
2020 Part-time 44 27 16 13 0 0 0 71 13 80
2019 Full-time 41 37 10 7 4 0 0 78 11 2062
2019 Part-time 52 34 7 3 4 0 0 85 7 69
2017 Full-time 36 43 9 7 5 0 0 79 12 1873
2017 Part-time 44 37 11 6 3 0 0 81 8 88
2014 Full-time 30 41 11 10 7 0 0 71 17 1562
2014 Part-time 25 50 13 5 6 0 0 76 11 88

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 36 12 10 4 0 1 74 14 2277
2020 Part-time 39 38 12 11 1 0 0 77 11 79
2019 Full-time 30 37 14 13 7 0 0 66 20 2060
2019 Part-time 38 37 9 11 5 0 0 75 16 68
2017 Full-time 25 34 16 13 11 0 0 60 25 1871
2017 Part-time 30 36 16 11 6 2 0 67 17 88
2014 Full-time 21 33 17 15 14 0 0 55 28 1562
2014 Part-time 17 50 15 11 7 0 0 67 17 88

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 42 9 10 2 0 0 78 12 2271
2020 Part-time 39 49 3 9 1 0 0 88 9 80
2019 Full-time 30 42 11 12 4 0 0 73 17 2049
2019 Part-time 35 39 15 5 5 0 0 74 10 69
2017 Full-time 30 40 13 11 6 0 0 70 17 1871
2017 Part-time 34 42 8 13 3 0 0 76 15 88

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 36 6 3 1 0 0 89 5 2274
2020 Part-time 48 38 4 10 0 0 0 85 10 80
2019 Full-time 45 38 9 5 2 0 0 83 7 2056
2019 Part-time 48 37 11 3 1 0 0 86 3 68
2017 Full-time 43 41 9 4 3 0 0 83 8 1871
2017 Part-time 50 39 5 6 1 0 0 89 7 88
2014 Full-time 36 37 14 8 6 1 0 73 14 1562
2014 Part-time 46 35 11 4 3 1 0 82 8 87

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 36 11 8 4 0 0 77 12 2271
2020 Part-time 40 37 14 7 2 0 0 77 9 80
2019 Full-time 34 34 13 11 7 0 0 69 18 2063
2019 Part-time 46 27 10 13 5 0 0 72 18 69
2017 Full-time 28 37 13 12 10 0 0 65 22 1873
2017 Part-time 41 30 7 16 6 0 0 71 22 87

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 59 30 7 3 1 0 0 89 4 2258
2020 Part-time 46 34 15 6 0 0 0 79 6 79
2019 Full-time 57 29 9 4 1 0 0 86 5 2047
2019 Part-time 52 34 11 3 0 0 0 86 3 67
2017 Full-time 56 33 7 3 1 0 0 89 4 1871
2017 Part-time 53 36 10 0 1 0 0 89 1 88
2014 Full-time 61 26 7 4 2 0 0 87 6 1562
2014 Part-time 52 30 12 5 1 0 0 82 6 88

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 35 13 10 5 0 1 72 15 2269
2020 Part-time 27 40 14 15 4 0 1 67 19 80
2019 Full-time 30 36 12 13 9 0 0 66 22 2052
2019 Part-time 24 51 9 8 8 0 0 75 16 69
2017 Full-time 26 37 12 14 10 0 0 63 24 1871
2017 Part-time 29 29 11 17 13 0 0 58 30 87
2014 Full-time 21 37 11 14 16 0 1 58 31 1560
2014 Part-time 19 45 12 14 9 0 0 64 23 88

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 32 15 8 4 0 0 72 12 2272
2020 Part-time 30 35 24 6 5 0 0 66 11 80
2019 Full-time 33 34 15 10 8 0 0 67 18 2062
2019 Part-time 30 42 15 10 4 0 0 71 14 69
2017 Full-time 29 34 15 12 10 0 0 64 22 1871
2017 Part-time 30 38 12 12 6 0 1 69 19 88
2014 Full-time 25 31 16 13 14 0 0 57 27 1563
2014 Part-time 27 47 14 5 6 0 0 75 11 88

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 37 11 8 3 0 0 78 12 2260
2020 Part-time 42 39 9 7 1 2 0 83 8 79
2019 Full-time 34 38 11 11 6 0 0 72 17 2040
2019 Part-time 43 31 11 11 4 0 0 74 15 67
2017 Full-time 30 37 13 11 9 0 0 67 20 1872
2017 Part-time 42 33 10 14 2 0 0 74 16 88
2014 Full-time 26 32 15 15 11 0 0 59 26 1560
2014 Part-time 42 35 11 4 7 0 1 77 12 88

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 34 8 4 2 0 0 86 7 2274
2020 Part-time 45 40 8 7 0 0 0 85 7 80
2019 Full-time 47 34 9 6 3 0 0 82 9 2058
2019 Part-time 55 29 5 10 2 0 0 84 11 69
2017 Full-time 41 39 10 6 4 0 0 80 10 1872
2017 Part-time 41 40 13 5 0 1 0 82 5 88
2014 Full-time 41 36 10 9 4 0 0 76 14 1559
2014 Part-time 47 34 13 2 4 0 0 81 6 86

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 28 18 9 8 1 1 65 17 2262
2020 Part-time 61 16 10 6 4 0 3 79 11 79
2019 Full-time 31 28 18 11 11 0 1 60 22 2057
2019 Part-time 57 18 14 7 4 0 0 75 11 69
2017 Full-time 27 30 18 13 11 0 1 58 24 1870
2017 Part-time 42 29 9 12 8 0 1 71 20 88
2014 Full-time 25 26 22 11 15 0 1 52 26 1563
2014 Part-time 27 45 16 4 8 0 1 72 12 87

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 10 22 33 19 11 2 2 31 34 2277
2020 Part-time 9 11 22 24 32 2 1 58 20 80
2019 Full-time 15 27 34 15 7 1 1 22 43 2058
2019 Part-time 9 15 26 28 20 0 3 49 24 69
2017 Full-time 16 27 34 14 7 0 2 22 44 1865
2017 Part-time 16 28 30 12 12 0 3 25 45 87
2014 Full-time 20 31 32 12 4 1 1 16 52 1562
2014 Part-time 18 18 29 17 13 4 1 32 38 88

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 6 13 25 30 21 3 2 53 20 2268
2020 Part-time 2 11 28 18 35 5 0 56 14 80
2019 Full-time 12 21 29 22 13 1 2 35 34 2049
2019 Part-time 11 15 22 31 22 0 0 52 26 69
2017 Full-time 12 21 31 19 12 2 3 32 35 1862
2017 Part-time 8 23 28 18 21 1 1 40 32 86
2014 Full-time 23 26 29 13 6 2 2 20 51 1556
2014 Part-time 14 22 31 21 9 1 1 31 37 87

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 10 18 30 23 14 3 2 39 29 2271
2020 Part-time 7 9 24 28 29 2 1 59 16 80
2019 Full-time 13 22 32 19 10 1 3 30 36 2051
2019 Part-time 7 22 28 22 18 1 1 41 30 69
2017 Full-time 15 23 32 16 9 1 4 26 41 1862
2017 Part-time 14 22 39 9 11 3 3 21 38 86
2014 Full-time 26 23 26 13 7 2 3 21 52 1557
2014 Part-time 16 22 32 11 12 5 1 24 41 88

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 7 13 28 28 19 2 3 49 21 2254
2020 Part-time 0 10 13 30 46 0 1 76 10 80
2019 Full-time 9 15 32 26 15 0 2 42 25 2045
2019 Part-time 1 12 21 32 33 0 0 66 14 68
2017 Full-time 12 19 31 22 13 1 3 36 32 1854
2017 Part-time 11 11 37 16 17 1 8 36 24 87
2014 Full-time 22 19 31 19 7 1 2 27 41 1549
2014 Part-time 14 8 20 28 22 1 6 55 23 88

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 12 15 25 24 18 3 3 44 29 2269
2020 Part-time 6 9 18 27 39 1 0 66 15 80
2019 Full-time 15 19 27 21 15 1 2 37 35 2049
2019 Part-time 10 13 19 16 41 1 0 58 23 69
2017 Full-time 22 24 26 14 11 2 3 25 48 1864
2017 Part-time 13 25 23 13 20 2 5 35 41 85
2014 Full-time 34 25 24 9 6 1 2 15 60 1561
2014 Part-time 16 19 23 21 14 0 7 37 38 88

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 8 16 27 23 18 6 2 45 26 2261
2020 Part-time 5 11 25 20 30 8 1 54 18 80
2019 Full-time 13 20 28 21 13 2 3 35 35 2043
2019 Part-time 8 17 31 13 27 4 0 41 26 68
2017 Full-time 12 20 29 21 11 3 4 34 35 1863
2017 Part-time 14 19 17 15 23 6 6 44 37 85
2014 Full-time 16 18 27 22 11 3 4 35 36 1557
2014 Part-time 17 14 25 24 12 1 7 39 34 88

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 13 20 34 17 12 3 2 31 34 2269
2020 Part-time 8 19 21 32 17 3 0 50 28 80
2019 Full-time 16 24 32 17 8 1 2 25 42 2057
2019 Part-time 12 21 32 16 19 1 0 35 33 69
2017 Full-time 18 25 33 13 7 2 2 20 45 1861
2017 Part-time 15 35 26 13 8 1 2 21 52 85
2014 Full-time 22 27 30 12 6 1 2 19 50 1555
2014 Part-time 14 26 23 22 6 3 6 30 44 87

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 6 15 38 26 14 1 1 41 21 2275
2020 Part-time 5 12 49 25 9 0 0 34 17 80
2019 Full-time 13 23 36 19 8 0 1 28 36 2059
2019 Part-time 9 30 34 17 10 0 0 27 39 69
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 28 17 7 4 8 4 68 12 2280
2020 Part-time 27 27 11 3 2 17 12 76 7 80
2019 Full-time 29 29 15 10 7 5 3 64 20 2055
2019 Part-time 45 31 14 2 7 2 0 77 9 68
2017 Full-time 26 29 15 11 11 5 2 60 24 1871
2017 Part-time 32 33 11 4 6 9 7 76 11 88
2014 Full-time 26 28 17 11 10 4 4 59 22 1560
2014 Part-time 29 23 25 4 9 7 3 57 15 88

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 25 8 7 4 1 0 81 11 2278
2020 Part-time 58 24 7 5 2 2 2 86 8 80
2019 Full-time 46 27 9 10 7 0 0 74 17 2061
2019 Part-time 52 28 10 5 5 0 0 79 10 69
2017 Full-time 41 30 9 11 9 1 0 71 20 1873
2017 Part-time 42 25 12 13 7 0 1 67 20 88
2014 Full-time 38 31 9 10 9 1 0 71 20 1563
2014 Part-time 41 29 13 10 6 1 0 71 16 86

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 62 27 4 4 2 0 0 90 6 2272
2020 Part-time 70 23 1 3 0 0 2 96 3 80
2019 Full-time 50 33 6 9 3 0 0 83 11 2056
2019 Part-time 64 26 4 4 2 0 0 90 6 67
2017 Full-time 43 36 8 8 4 0 0 79 13 1868
2017 Part-time 51 26 14 6 2 0 1 78 8 88
2014 Full-time 39 39 8 11 3 0 0 78 14 1561
2014 Part-time 46 23 17 6 6 0 2 71 12 88

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 33 9 4 2 2 0 85 6 2258
2020 Part-time 51 34 12 1 0 2 0 87 1 79
2019 Full-time 42 39 9 5 3 1 0 82 8 2060
2019 Part-time 66 23 7 1 2 1 0 89 4 69

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 56 22 8 3 3 6 3 85 6 2277
2020 Part-time 62 15 11 3 2 8 0 83 5 80
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 23 12 3 3 2 4 81 6 2276
2020 Part-time 44 17 18 2 2 1 16 74 5 80
2019 Full-time 49 24 14 5 3 1 4 77 8 2060
2019 Part-time 51 24 14 3 1 1 5 81 4 69

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 27 10 6 4 1 1 80 10 2277
2020 Part-time 47 32 5 12 2 2 0 80 15 80
2019 Full-time 42 30 12 8 7 1 1 73 15 2060
2019 Part-time 42 34 15 5 4 0 0 76 8 69
2017 Full-time 37 33 11 10 8 0 0 71 18 1874
2017 Part-time 46 35 5 5 8 0 1 82 13 87
2014 Full-time 42 31 10 9 7 1 0 74 16 1563
2014 Part-time 45 26 11 8 5 4 1 75 13 88

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 57 21 10 5 4 2 1 81 9 2274
2020 Part-time 57 27 9 1 3 1 3 87 4 80

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 56 26 8 6 3 1 0 83 9 2280
2020 Part-time 56 31 5 2 4 0 2 89 6 80
2019 Full-time 48 28 10 9 5 0 1 76 14 2047
2019 Part-time 47 41 3 6 2 0 0 88 9 69
2017 Full-time 41 32 9 10 7 0 0 74 17 1870
2017 Part-time 52 28 9 4 6 2 0 81 10 88
2014 Full-time 45 28 10 9 7 0 0 74 16 1563
2014 Part-time 55 18 18 3 6 0 1 73 9 88

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 41 59 2279
2020 Part-time 55 45 80

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 58 14 8 2 2 5 11 85 5 2279
2020 Part-time 67 8 3 3 0 9 10 93 3 80

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 63 22 7 5 3 0 0 85 8 2275
2020 Part-time 72 18 2 4 4 0 0 91 7 80
2019 Full-time 54 27 7 7 5 0 0 81 12 2060
2019 Part-time 62 21 9 3 4 0 0 84 7 69
2017 Full-time 51 25 9 8 7 0 0 76 15 1864
2017 Part-time 56 23 10 6 4 0 0 79 10 88
2014 Full-time 52 23 10 7 7 0 0 75 14 1560
2014 Part-time 70 18 4 1 6 0 1 88 7 88
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 27 11 5 3 8 0 80 8 2276
2020 Part-time 52 20 4 4 1 20 0 90 6 80
2019 Full-time 34 32 15 9 4 5 0 70 14 2056
2019 Part-time 45 28 10 7 1 9 0 80 9 67
2017 Full-time 29 32 15 9 6 8 0 67 17 1871
2017 Part-time 41 20 19 4 6 8 2 68 11 88
2014 Full-time 18 26 21 13 14 8 0 48 29 1563
2014 Part-time 34 21 14 12 10 4 4 61 24 88

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 32 12 7 4 3 0 77 12 2268
2020 Part-time 44 34 9 7 2 4 0 82 9 80
2019 Full-time 31 32 17 12 6 2 0 64 18 2054
2019 Part-time 36 37 9 12 5 1 0 74 17 69
2017 Full-time 24 32 17 15 9 2 0 58 25 1870
2017 Part-time 35 24 11 17 9 3 1 61 27 88
2014 Full-time 13 22 20 20 20 3 0 37 42 1562
2014 Part-time 31 23 10 15 15 2 4 57 32 88

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 32 15 10 5 5 0 68 16 2271
2020 Part-time 31 32 18 10 1 7 0 68 13 80
2019 Full-time 21 31 20 17 8 4 0 53 26 2051
2019 Part-time 30 27 16 16 8 2 0 59 24 69
2017 Full-time 16 27 19 20 12 5 0 46 34 1868
2017 Part-time 20 22 14 19 14 10 1 47 37 88
2014 Full-time 10 19 20 23 24 5 0 30 49 1561
2014 Part-time 24 17 16 16 17 6 4 45 36 88

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 30 36 13 12 6 3 0 67 19 2280
2020 Part-time 28 44 13 13 2 0 0 72 15 80
2019 Full-time 18 32 17 20 11 2 0 51 32 2055
2019 Part-time 29 28 17 17 6 3 0 59 23 68
2017 Full-time 16 30 16 21 14 3 0 48 36 1866
2017 Part-time 26 31 9 14 14 6 1 61 29 88
2014 Full-time 10 21 16 24 26 3 0 32 51 1559
2014 Part-time 19 24 14 11 22 6 4 47 37 88

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 24 10 4 2 9 1 82 7 2278
2020 Part-time 47 18 17 3 1 12 3 76 4 80
2019 Full-time 48 22 12 4 3 9 2 79 8 2058
2019 Part-time 57 20 4 3 1 13 3 91 4 68
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 40 10 5 2 1 0 82 7 2275
2020 Part-time 45 47 5 3 0 0 0 92 3 80
2019 Full-time 28 44 16 8 3 1 0 72 12 2058
2019 Part-time 37 40 13 7 2 1 0 77 10 69
2017 Full-time 30 42 14 9 4 1 0 72 13 1873
2017 Part-time 34 40 15 7 4 0 0 74 11 88
2014 Full-time 16 31 20 18 12 3 0 48 31 1562
2014 Part-time 23 30 22 12 7 1 4 56 20 88

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 25 37 14 15 6 2 0 64 22 2262
2020 Part-time 35 33 18 12 1 1 0 69 13 79
2019 Full-time 14 31 17 23 15 1 0 45 38 2053
2019 Part-time 14 36 21 12 10 8 0 54 24 68

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 36 11 7 3 2 1 79 11 2273
2020 Part-time 35 42 12 0 6 3 2 81 7 79
2019 Full-time 30 35 15 11 7 2 1 66 18 2057
2019 Part-time 47 30 6 14 3 0 0 77 17 69
2017 Full-time 35 35 11 10 6 2 1 72 16 1868
2017 Part-time 46 29 15 5 5 1 0 76 9 88
2014 Full-time 35 36 14 6 5 2 1 73 12 1561
2014 Part-time 37 23 14 9 10 2 5 64 21 88

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 35 11 5 2 1 0 81 7 2268
2020 Part-time 53 38 5 3 1 0 0 91 4 79
2019 Full-time 30 38 19 8 4 1 0 69 12 2050
2019 Part-time 44 31 23 2 0 0 0 75 2 69

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 30 26 16 10 8 9 2 63 19 2273
2020 Part-time 45 25 15 6 3 7 1 75 9 80
2019 Full-time 21 23 20 13 12 8 2 49 28 2057
2019 Part-time 22 19 23 13 5 16 2 50 22 69
2017 Full-time 18 23 17 18 14 9 2 46 35 1871
2017 Part-time 21 31 18 8 8 8 6 60 18 88
2014 Full-time 16 24 16 17 14 9 4 46 36 1561
2014 Part-time 15 18 21 22 8 9 7 40 35 87

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 33 14 10 6 3 0 69 17 2274
2020 Part-time 33 40 7 9 4 6 0 78 14 80
2019 Full-time 24 32 16 15 10 3 0 57 26 2055
2019 Part-time 32 33 16 10 8 3 0 66 18 69
2017 Full-time 19 30 17 18 13 4 0 50 32 1872
2017 Part-time 32 29 12 16 6 4 1 64 23 88
2014 Full-time 14 24 19 20 18 4 1 40 40 1561
2014 Part-time 12 16 26 17 11 8 10 35 34 88

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 29 15 13 9 4 2 60 24 2280
2020 Part-time 23 34 18 6 5 6 9 66 13 79
2019 Full-time 24 28 14 14 15 3 2 55 31 2060
2019 Part-time 17 32 20 13 12 2 4 53 26 68
2017 Full-time 17 25 15 17 20 3 2 44 40 1869
2017 Part-time 28 17 15 12 11 7 9 54 28 87
2014 Full-time 11 20 17 19 25 4 3 34 48 1562
2014 Part-time 6 20 24 18 11 11 11 32 37 88

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 22 12 4 4 1 3 79 8 2280
2020 Part-time 54 20 11 6 3 0 5 78 10 80
2019 Full-time 53 23 11 4 2 1 5 81 7 2058
2019 Part-time 47 26 9 5 3 3 8 82 8 68

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 22 14 6 4 2 3 74 11 2279
2020 Part-time 60 23 7 3 2 2 4 88 5 79
2019 Full-time 42 24 15 8 6 1 4 70 14 2051
2019 Part-time 49 22 12 3 3 3 8 79 7 69

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 82 6 3 2 2 3 3 94 4 2272
2020 Part-time 88 4 2 0 0 0 6 98 0 80
2019 Full-time 77 8 2 2 2 3 5 93 4 2051
2019 Part-time 81 3 2 2 2 4 6 93 4 69

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 78 9 3 1 1 2 5 94 3 2276
2020 Part-time 71 14 2 1 1 0 12 96 1 78
2019 Full-time 77 6 3 1 2 2 9 93 3 2043
2019 Part-time 79 6 1 1 2 1 9 95 3 69

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 42 16 8 4 3 0 71 12 2269
2020 Part-time 19 42 28 4 4 3 0 63 9 79
2019 Full-time 19 43 17 12 6 3 0 64 19 2058
2019 Part-time 27 39 17 10 6 1 0 66 17 68
2017 Full-time 19 33 20 15 9 4 0 54 25 1872
2017 Part-time 21 38 16 12 7 7 0 63 20 88

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 37 9 6 3 2 0 82 9 2256
2020 Part-time 46 48 4 2 0 0 0 94 2 80
2019 Full-time 37 39 12 8 3 1 0 77 11 2048
2019 Part-time 43 40 9 5 1 1 0 84 6 69
2017 Full-time 38 38 12 7 3 2 0 77 10 1871
2017 Part-time 49 31 12 3 2 3 0 83 5 88
2014 Full-time 36 38 13 7 3 2 0 76 11 1563
2014 Part-time 42 33 15 4 5 1 0 76 9 88

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 32 11 3 2 3 0 83 6 2273
2020 Part-time 51 37 8 1 0 3 0 90 1 80
2019 Full-time 44 35 12 4 2 3 0 82 6 2043
2019 Part-time 46 29 11 3 2 10 0 83 5 67
2017 Full-time 37 35 15 5 4 4 1 75 9 1866
2017 Part-time 43 30 17 2 1 7 1 78 3 88
2014 Full-time 36 34 18 4 2 6 0 75 6 1560
2014 Part-time 31 37 17 5 2 4 5 74 7 88

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 31 14 4 2 5 1 80 6 2274
2020 Part-time 39 34 13 2 0 12 0 83 2 80

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 30 8 3 2 4 2 86 6 2270
2020 Part-time 54 34 5 4 0 2 1 91 4 80

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 62 27 5 3 2 0 0 90 5 2273
2020 Part-time 71 20 4 2 0 2 0 93 2 80
2019 Full-time 49 35 9 5 3 0 0 84 7 2056
2019 Part-time 53 37 2 8 0 0 0 90 8 69
2017 Full-time 44 36 9 7 4 0 0 80 11 1868
2017 Part-time 57 28 4 9 2 0 0 85 11 88
2014 Full-time 36 39 11 8 6 0 0 75 14 1560
2014 Part-time 54 29 5 9 4 0 0 82 13 88

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 27 11 5 4 0 0 80 9 2267
2020 Part-time 53 29 11 4 2 2 0 83 6 80
2019 Full-time 40 31 13 8 7 0 0 72 15 2053
2019 Part-time 43 31 14 8 3 0 0 74 11 67
2017 Full-time 32 32 16 11 9 0 0 64 20 1870
2017 Part-time 40 26 22 7 4 1 0 66 11 88
2014 Full-time 20 30 19 15 15 0 0 50 30 1563
2014 Part-time 41 22 16 13 8 1 0 63 21 88

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 30 10 6 3 0 0 80 9 2265
2020 Part-time 54 28 11 4 0 2 0 84 4 79
2019 Full-time 38 34 12 10 6 0 0 72 15 2047
2019 Part-time 42 37 9 8 4 0 0 79 12 69
2017 Full-time 31 35 16 12 7 0 0 66 18 1873
2017 Part-time 36 34 16 11 3 0 0 69 14 88
2014 Full-time 20 30 19 16 14 0 0 50 30 1563
2014 Part-time 40 27 13 11 9 0 0 67 20 88

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 23 14 10 6 3 0 70 16 2275
2020 Part-time 40 15 19 16 4 6 1 59 21 80
2019 Full-time 36 22 18 12 9 3 0 60 22 2055
2019 Part-time 35 25 19 15 1 3 2 63 17 69
2017 Full-time 31 24 18 14 10 4 0 57 25 1871
2017 Part-time 25 31 19 8 6 8 2 63 16 88
2014 Full-time 24 23 20 14 13 6 1 50 29 1563
2014 Part-time 40 15 18 15 8 2 3 58 24 88
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Full-time 21 44 35 2282
2020 Part-time 38 32 31 79
2019 Full-time 27 36 37 2065
2019 Part-time 24 44 32 69
2017 Full-time 24 39 37 1874
2017 Part-time 42 28 30 88
2014 Full-time 25 38 37 1561
2014 Part-time 26 33 40 88

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Full-time 17 37 27 4 10 5 489
2020 Part-time 12 10 6 0 70 2 25
2019 Full-time 17 29 26 5 15 8 532
2019 Part-time 43 0 9 5 43 0 15
2017 Full-time 17 29 27 6 15 6 437
2017 Part-time 37 6 4 5 49 0 35
2014 Full-time 21 23 22 15 9999 19 375
2014 Part-time 35 7 22 15 9999 22 25
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 14 86 2060
2019 Part-time 7 93 69

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 17 15 6 4 25 7 62 16 2274
2020 Part-time 27 10 10 4 2 36 11 71 10 80
2019 Full-time 17 16 20 8 7 24 8 48 22 2061
2019 Part-time 19 18 23 2 3 27 7 57 8 69
2017 Full-time 14 15 21 8 9 26 8 44 24 1872
2017 Part-time 18 18 14 2 4 29 16 63 11 88
2014 Full-time 12 16 24 8 8 28 5 42 23 1561
2014 Part-time 16 24 18 1 5 25 11 63 9 88

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 30 13 5 3 5 1 78 8 2271
2020 Part-time 47 34 13 0 1 3 2 86 1 80
2019 Full-time 35 30 16 7 4 7 1 70 12 2060
2019 Part-time 36 35 14 2 3 8 1 79 6 67
2017 Full-time 26 28 20 7 7 11 1 62 15 1870
2017 Part-time 36 26 15 4 3 14 2 74 8 88
2014 Full-time 21 27 21 9 6 15 1 57 18 1559
2014 Part-time 29 31 17 3 6 9 4 70 10 88
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 17 17 3 2 27 6 66 8 2270
2020 Part-time 25 18 12 1 1 32 12 76 3 80
2019 Full-time 21 15 21 4 3 29 8 56 11 2056
2019 Part-time 23 10 21 4 3 33 6 55 10 69
2017 Full-time 16 16 23 3 3 32 7 52 10 1873
2017 Part-time 17 15 19 2 1 39 8 59 5 88
2014 Full-time 15 15 25 3 3 33 5 49 10 1561
2014 Part-time 15 10 24 0 1 30 20 51 1 88

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 29 13 3 2 6 1 80 6 2273
2020 Part-time 45 42 9 0 0 2 2 91 0 80
2019 Full-time 39 28 17 4 2 9 1 74 7 2060
2019 Part-time 40 28 16 2 3 10 1 77 6 69
2017 Full-time 30 29 17 4 3 14 2 71 8 1872
2017 Part-time 34 28 19 2 1 15 1 73 3 88
2014 Full-time 24 26 24 3 3 17 2 62 8 1559
2014 Part-time 30 31 26 2 1 4 6 68 3 85
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 22 13 7 7 0 1 72 15 2275
2020 Part-time 67 15 6 5 4 0 2 84 9 80

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 29 20 8 7 0 0 65 15 2275
2020 Part-time 29 30 23 11 7 0 0 59 18 80
2019 Full-time 21 28 22 12 15 0 0 50 28 2062
2019 Part-time 26 30 23 5 16 0 0 55 21 69
2017 Full-time 18 21 20 17 23 0 1 40 40 1868
2017 Part-time 14 24 21 19 20 0 2 38 40 88

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 22 25 25 14 14 1 0 47 28 2276
2020 Part-time 31 38 18 8 3 1 1 70 11 80
2019 Full-time 19 26 24 14 16 0 0 45 31 2060
2019 Part-time 24 38 21 9 9 0 0 62 18 69
2017 Full-time 15 23 26 17 19 0 1 38 36 1866
2017 Part-time 25 28 26 8 12 0 1 54 20 88

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 28 20 10 7 1 1 62 18 2271
2020 Part-time 58 27 9 5 1 1 1 86 5 80
2019 Full-time 29 28 21 11 9 0 1 58 21 2052
2019 Part-time 45 26 13 9 5 0 2 73 14 69
2017 Full-time 22 26 23 14 11 0 3 50 26 1861
2017 Part-time 27 27 25 9 8 0 5 57 17 87

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 24 19 14 12 2 1 53 27 2259
2020 Part-time 40 30 16 6 7 1 1 71 13 80
2019 Full-time 22 25 20 15 17 1 1 47 32 2056
2019 Part-time 23 35 19 10 12 0 1 59 22 68
2017 Full-time 14 23 22 18 21 0 1 38 40 1868
2017 Part-time 23 23 17 21 15 0 1 46 36 88

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 57 19 10 5 3 1 5 81 8 2265
2020 Part-time 81 12 4 1 0 0 2 95 1 78
2019 Full-time 56 22 10 3 3 0 5 82 7 2054
2019 Part-time 66 20 5 1 4 1 3 90 5 68
2017 Full-time 48 22 11 4 3 0 10 79 9 1863
2017 Part-time 59 18 5 2 2 0 15 90 5 88

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 29 18 10 8 0 0 63 19 2267
2020 Part-time 53 19 18 7 2 0 0 72 10 79
2019 Full-time 37 30 18 8 7 0 0 67 15 2057
2019 Part-time 34 31 15 7 12 0 0 66 19 68
2017 Full-time 28 29 21 11 9 0 0 58 20 1862
2017 Part-time 27 34 21 11 4 0 2 63 16 87

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 27 17 10 9 0 4 62 20 2274
2020 Part-time 62 10 9 2 7 0 9 80 10 80

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 33 17 7 4 1 1 72 10 2269
2020 Part-time 53 20 19 6 0 1 2 75 6 80
2019 Full-time 28 35 20 9 6 0 1 64 16 2053
2019 Part-time 39 35 14 5 7 0 0 73 13 69
2017 Full-time 25 33 22 11 7 0 1 60 18 1865
2017 Part-time 32 32 20 8 3 2 3 67 12 87

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 31 21 12 5 1 1 61 17 2272
2020 Part-time 54 23 11 6 6 1 0 77 12 80
2019 Full-time 22 29 23 15 10 0 0 51 25 2060
2019 Part-time 33 37 12 8 9 1 0 71 17 69
2017 Full-time 19 29 25 15 11 1 1 48 26 1861
2017 Part-time 25 28 28 8 9 1 1 54 17 87

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 32 18 9 5 0 1 68 14 2268
2020 Part-time 50 31 8 7 3 0 0 81 10 79
2019 Full-time 26 31 20 13 9 0 0 58 22 2061
2019 Part-time 40 38 7 8 7 0 0 78 15 69
2017 Full-time 24 31 23 13 9 0 1 55 22 1862
2017 Part-time 27 30 27 8 6 2 1 58 14 87

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 24 12 6 5 1 1 77 11 2266
2020 Part-time 60 21 15 2 1 2 0 83 2 80
2019 Full-time 43 27 14 8 7 0 1 71 15 2054
2019 Part-time 53 26 11 4 6 0 0 78 10 69

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 31 22 12 8 0 0 58 20 2270
2020 Part-time 24 30 32 6 9 0 0 53 14 80

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 21 30 22 15 12 0 0 51 27 2270
2020 Part-time 30 45 8 12 6 0 0 74 18 78
2019 Full-time 24 30 20 13 14 0 0 54 26 2050
2019 Part-time 35 32 16 5 12 0 0 67 17 69
2017 Full-time 22 29 22 15 11 0 1 51 26 1857
2017 Part-time 26 29 23 8 12 1 1 56 21 87

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 27 13 4 3 0 1 80 7 2258
2020 Part-time 58 32 4 4 0 2 0 92 4 79
2019 Full-time 54 24 11 6 4 0 1 79 10 2047
2019 Part-time 60 24 8 5 3 0 0 84 8 66
2017 Full-time 52 23 13 6 5 0 1 75 11 1870
2017 Part-time 52 21 17 6 4 0 0 74 10 88

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 36 16 5 3 0 0 75 8 2256
2020 Part-time 32 51 14 2 1 0 0 83 2 79

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 73 15 5 2 1 1 3 91 3 2264
2020 Part-time 73 19 3 0 1 0 4 96 1 78
2019 Full-time 75 12 4 2 2 0 5 91 4 2050
2019 Part-time 75 14 4 0 3 2 3 93 3 68
2017 Full-time 71 13 6 3 3 1 3 87 6 1870
2017 Part-time 82 6 4 4 1 0 3 91 5 88

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 84 7 3 2 2 0 2 93 3 2262
2020 Part-time 93 4 1 0 2 0 0 97 2 79
2019 Full-time 73 11 6 3 4 0 3 87 7 2061
2019 Part-time 83 9 3 1 3 0 1 93 4 69
2017 Full-time 54 29 9 3 3 0 2 85 6 1869
2017 Part-time 73 21 4 1 0 0 2 95 1 86

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 76 17 4 1 1 0 1 94 2 2246
2020 Part-time 84 11 5 0 1 0 0 94 1 79
2019 Full-time 60 25 9 2 2 0 1 86 4 2057
2019 Part-time 65 29 3 1 1 0 1 95 3 69
2017 Full-time 61 20 8 5 5 0 1 82 10 1859
2017 Part-time 69 17 6 4 2 0 2 87 7 87

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 75 13 5 3 2 1 1 89 5 2261
2020 Part-time 82 10 4 1 3 0 0 93 4 79
2019 Full-time 65 17 8 4 5 0 1 83 9 2050
2019 Part-time 73 14 6 4 3 0 0 87 7 69
2017 Full-time 53 10 4 2 1 0 30 90 4 1869
2017 Part-time 63 6 3 0 0 0 28 96 0 86

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 65 9 3 1 1 0 21 94 2 2263
2020 Part-time 71 2 0 0 0 0 26 100 0 77
2019 Full-time 62 9 3 1 1 0 24 93 2 2039
2019 Part-time 61 8 2 0 0 0 30 98 0 68
2017 Full-time 62 19 8 3 2 0 5 86 6 1858
2017 Part-time 64 16 9 3 1 0 6 86 4 88

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 70 17 7 2 1 1 2 89 4 2272
2020 Part-time 71 18 6 4 1 0 0 89 5 80
2019 Full-time 66 17 8 3 2 0 4 86 5 2052
2019 Part-time 76 14 2 3 1 0 4 93 4 68
2017 Full-time 63 17 7 4 5 1 3 84 9 1872
2017 Part-time 56 13 16 7 4 0 4 72 12 88

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 65 16 8 4 6 0 1 82 10 2277
2020 Part-time 56 24 8 7 4 0 1 81 11 80
2019 Full-time 68 14 6 3 5 0 2 85 9 2055
2019 Part-time 70 14 8 3 3 2 1 86 6 68
2017 Full-time 52 30 11 4 2 0 2 83 6 1870
2017 Part-time 52 21 19 5 1 0 3 75 6 87

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 30 12 5 2 0 1 81 7 2274
2020 Part-time 50 27 15 5 2 0 1 78 7 80
2019 Full-time 55 28 11 2 1 0 1 85 4 2048
2019 Part-time 47 33 12 1 7 0 0 80 8 69

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 42 17 4 2 0 0 76 7 2278
2020 Part-time 39 40 17 2 3 0 0 79 4 80

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 17 36 32 10 5 0 0 53 14 2274
2020 Part-time 32 39 21 2 5 0 0 71 8 80
2019 Full-time 17 34 29 14 6 0 0 51 20 2062
2019 Part-time 16 47 24 8 4 1 0 64 12 69
2017 Full-time 11 28 37 15 8 0 0 39 23 1870
2017 Part-time 13 42 33 6 7 0 0 55 13 87

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 11 20 37 22 10 0 0 32 31 2264
2020 Part-time 6 14 31 31 18 0 0 49 20 79
2019 Full-time 12 22 36 21 10 0 0 31 33 2058
2019 Part-time 12 11 39 28 11 0 0 39 22 68
2017 Full-time 12 26 37 17 8 0 0 25 38 1863
2017 Part-time 11 14 35 26 12 0 2 39 26 88

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 35 6 3 1 1 0 90 4 2271
2020 Part-time 60 34 5 1 0 0 0 94 1 78
2019 Full-time 49 36 8 4 2 0 0 86 6 2053
2019 Part-time 48 41 6 5 0 0 0 89 5 69
2017 Full-time 44 39 9 5 3 1 0 83 8 1871
2017 Part-time 39 41 10 6 3 0 1 81 9 88

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 31 10 7 3 2 0 80 10 2273
2020 Part-time 51 31 13 1 0 3 0 85 1 80

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 26 10 10 7 1 0 73 17 2273
2020 Part-time 48 18 17 6 8 3 0 68 15 80

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 58 22 10 3 3 3 0 83 6 2265
2020 Part-time 58 29 12 0 1 1 0 87 1 79

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 31 12 7 5 1 0 76 12 2279
2020 Part-time 44 38 12 2 2 2 0 84 4 80
2019 Full-time 30 35 13 12 9 1 0 66 21 2062
2019 Part-time 30 37 18 10 5 0 0 67 15 69
2017 Full-time 20 39 14 15 12 1 0 60 27 1869
2017 Part-time 25 43 9 8 12 3 0 70 21 88

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 35 7 4 1 0 0 87 6 2281
2020 Part-time 48 39 6 4 2 0 0 87 6 80

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 33 8 5 1 1 0 85 7 2269
2020 Part-time 50 39 7 4 0 0 0 89 4 80

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 35 13 3 1 0 1 82 5 2262
2020 Part-time 38 35 16 12 0 0 0 72 12 80

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 57 29 9 2 1 1 1 88 4 2262
2020 Part-time 61 25 10 1 2 0 1 87 3 80

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 76 14 3 0 0 5 1 96 1 2272
2020 Part-time 80 7 1 3 0 9 0 95 4 79

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 60 29 5 3 1 2 0 90 4 2271
2020 Part-time 53 29 6 6 1 4 0 86 7 80

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 58 25 7 5 4 1 0 84 9 2268
2020 Part-time 64 20 9 5 2 0 0 84 7 79

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 69 22 5 2 1 0 0 91 3 2276
2020 Part-time 78 12 7 3 0 0 0 90 3 80
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 8 92 2273
2020 Part-time 3 97 80

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 15 85 2271
2020 Part-time 11 89 80
2019 Full-time 19 81 2062
2019 Part-time 25 75 68
2017 Full-time 25 75 1870
2017 Part-time 21 79 87
2014 Full-time 19 81 1559
2014 Part-time 14 86 88

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 60 40 340
2020 Part-time 71 29 14

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 80 20 340
2020 Part-time 93 7 14
2019 Full-time 86 14 407
2019 Part-time 95 5 19
2017 Full-time 79 21 459
2017 Part-time 91 9 21
2014 Full-time 78 22 304
2014 Part-time 91 9 18

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 31 6 8 3 0 0 83 11 271
2020 Part-time 52 32 8 0 8 0 0 85 8 13
2019 Full-time 49 28 6 12 5 0 0 77 17 346
2019 Part-time 64 24 0 7 6 0 0 88 12 17
2017 Full-time 41 39 5 12 3 0 1 81 15 361
2017 Part-time 38 31 5 15 10 0 0 69 26 19
2014 Full-time 50 29 5 11 4 0 0 79 15 242
2014 Part-time 61 19 15 0 5 0 0 80 5 16

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 58 27 5 4 2 2 2 88 6 2275
2020 Part-time 43 37 7 6 2 0 4 84 8 80
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 51 17 2 62 38 2281
2020 Part-time 45 30 19 6 40 60 80

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 43 57 704
2020 Part-time 64 36 37

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 13 28 17 18 19 2 4 43 39 705
2020 Part-time 17 37 9 21 14 0 2 55 36 37

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 9 21 14 22 30 2 3 32 54 705
2020 Part-time 13 24 12 22 29 0 0 36 51 36

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 19 12 6 5 2 11 73 13 2277
2020 Part-time 54 15 4 7 3 0 16 83 12 80
2019 Full-time 43 19 13 8 9 0 8 67 18 2036
2019 Part-time 52 14 8 6 3 2 15 79 11 69
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