2020 Public Service Employee Survey Results for Indigenous Services Canada by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	46	4	15	5	0	0	76	20	903
2020	Non-supervisor	35	46	4	12	3	0	0	81	15	2377

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	72	18	3	3	1	1	1	92	5	897
2020	Non-supervisor	76	18	3	2	1	0	0	94	3	2373

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	36	10	12	5	1	72	17	901
2020	Non-supervisor	39	38	9	10	3	1	77	13	2377
2019	Supervisor	36	35	6	13	9	0	71	23	817
2019	Non-supervisor	40	36	7	11	6	0	76	17	2096

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	40	13	12	5	1	70	17	900
2020	Non-supervisor	32	39	11	12	5	1	72	17	2366
2019	Supervisor	23	43	13	15	6	0	66	21	810
2019	Non-supervisor	24	37	13	17	8	0	62	25	2091
2018	Supervisor	24	45	10	14	6	1	70	21	682
2018	Non-supervisor	21	42	11	17	9	1	63	26	1986

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	39	38	11	8	4	0	77	12	894
2020	Non-supervisor	43	36	10	8	2	1	79	11	2359
2019	Supervisor	39	37	10	9	4	0	76	14	811
2019	Non-supervisor	38	36	11	9	4	0	75	13	2088

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	34	10	14	9	67	23	897
2020	Non-supervisor	47	30	10	8	5	77	13	2369
2019	Supervisor	35	36	9	12	8	71	20	816
2019	Non-supervisor	42	31	11	10	6	73	16	2094
2018	Supervisor	32	39	9	13	7	71	20	686
2018	Non-supervisor	39	33	12	10	6	72	16	1982

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	40	9	8	3	80	11	899
2020	Non-supervisor	42	38	11	6	4	80	9	2373
2019	Supervisor	38	43	9	6	4	81	11	816
2019	Non-supervisor	37	40	10	8	5	77	13	2096
2018	Supervisor	37	43	11	5	4	80	9	681
2018	Non-supervisor	32	41	13	9	5	73	14	1975

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	34	13	11	7	0	68	18	899
2020	Non-supervisor	35	34	13	12	6	0	69	18	2373
2019	Supervisor	29	35	13	14	9	0	64	23	815
2019	Non-supervisor	29	36	15	12	9	0	64	21	2098
2018	Supervisor	24	35	17	13	10	1	60	22	685
2018	Non-supervisor	26	33	15	14	11	0	59	25	1981

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	42	11	14	4	72	18	896
2020	Non-supervisor	35	39	11	10	4	74	14	2362
2019	Supervisor	28	43	9	13	6	71	19	811
2019	Non-supervisor	30	40	12	12	6	70	18	2093
2018	Supervisor	25	42	15	11	7	67	18	684
2018	Non-supervisor	26	43	12	12	7	69	19	1977

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	38	6	5	2	0	87	7	898
2020	Non-supervisor	48	35	9	5	2	0	84	7	2360
2019	Supervisor	44	39	9	6	2	0	83	8	813
2019	Non-supervisor	41	38	12	6	4	0	79	9	2086
2018	Supervisor	50	37	7	4	2	0	87	6	682
2018	Non-supervisor	39	41	11	5	3	1	81	8	1980

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	35	13	10	6	72	15	894
2020	Non-supervisor	37	33	13	10	7	70	17	2371
2019	Supervisor	32	37	12	10	8	69	18	814
2019	Non-supervisor	31	35	14	12	8	66	20	2098
2018	Supervisor	31	38	11	12	8	69	20	678
2018	Non-supervisor	26	38	14	13	10	64	23	1973

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	59	30	7	2	2	89	3	895
2020	Non-supervisor	57	30	8	2	2	88	4	2363
2019	Supervisor	58	31	6	3	2	89	5	809
2019	Non-supervisor	53	33	9	3	2	86	5	2083
2018	Supervisor	55	34	7	3	1	89	4	678
2018	Non-supervisor	50	34	10	4	1	84	6	1965

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	39	9	8	5	79	13	893
2020	Non-supervisor	35	36	13	11	4	71	15	2363
2019	Supervisor	38	39	8	9	6	77	15	806
2019	Non-supervisor	29	37	15	12	7	66	19	2088
2018	Supervisor	35	42	8	10	6	76	15	680
2018	Non-supervisor	26	39	14	12	9	65	21	1971

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	35	10	8	4	78	12	897
2020	Non-supervisor	39	33	14	8	5	72	13	2371
2019	Supervisor	40	37	10	8	5	77	13	812
2019	Non-supervisor	35	34	15	9	6	69	16	2095
2018	Supervisor	39	36	12	8	5	75	13	680
2018	Non-supervisor	31	34	17	11	7	65	18	1975

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	38	13	11	4	72	15	896
2020	Non-supervisor	36	38	12	9	4	75	13	2351
2019	Supervisor	27	42	9	15	6	70	21	803
2019	Non-supervisor	31	38	15	10	6	69	16	2056
2018	Supervisor	33	35	13	11	8	69	18	679
2018	Non-supervisor	26	37	15	13	8	63	22	1972

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	40	9	5	2	83	8	902
2020	Non-supervisor	48	34	10	5	3	83	8	2376
2019	Supervisor	42	40	8	6	3	83	9	817
2019	Non-supervisor	42	38	11	6	3	81	9	2098
2018	Supervisor	43	39	11	6	2	81	8	682
2018	Non-supervisor	38	39	12	8	4	77	11	1979

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	14	24	23	20	19	0	38	39	891
2020	Non-supervisor	40	34	15	6	4	1	74	11	2368
2019	Supervisor	16	27	25	17	16	0	42	33	811
2019	Non-supervisor	37	33	17	7	5	1	71	12	2087
2018	Supervisor	16	27	23	19	15	0	43	34	685
2018	Non-supervisor	36	32	18	7	5	1	70	12	1982

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	32	34	12	5	0	0	17	49	902
2020	Non-supervisor	10	23	35	20	10	1	1	30	34	2375
2019	Supervisor	17	30	37	12	3	0	0	16	47	817
2019	Non-supervisor	12	24	37	17	7	1	1	25	37	2088
2018	Supervisor	16	31	39	9	5	0	0	14	48	683
2018	Non-supervisor	12	25	36	16	8	1	1	25	38	1985

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	24	30	23	9	1	1	33	37	895
2020	Non-supervisor	7	16	27	28	17	2	2	48	24	2362
2019	Supervisor	23	30	28	13	4	1	0	17	54	815
2019	Non-supervisor	14	22	30	19	12	2	1	31	37	2086
2018	Supervisor	20	28	31	12	7	1	1	19	50	683
2018	Non-supervisor	14	24	27	21	10	2	1	32	40	1980

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	28	32	18	5	0	0	22	46	900
2020	Non-supervisor	12	20	32	20	11	2	2	33	34	2367
2019	Supervisor	24	30	29	13	4	0	1	17	54	816
2019	Non-supervisor	17	24	30	17	8	2	2	26	42	2081
2018	Supervisor	24	30	29	10	5	0	1	16	55	682
2018	Non-supervisor	21	25	26	16	8	2	2	25	48	1976

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	18	27	33	16	5	0	0	21	45	896
2020	Non-supervisor	7	14	32	29	16	1	2	46	21	2361
2019	Supervisor	15	23	39	17	4	1	0	22	39	811
2019	Non-supervisor	7	12	34	29	15	1	2	45	20	2083
2018	Supervisor	14	27	37	15	5	1	1	20	42	677
2018	Non-supervisor	9	15	32	27	14	2	2	42	24	1979

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	32	25	11	7	0	1	18	56	903
2020	Non-supervisor	11	17	29	23	16	2	2	41	29	2369
2019	Supervisor	27	28	30	10	3	1	1	14	56	815
2019	Non-supervisor	14	20	29	20	13	2	2	34	35	2094
2018	Supervisor	31	28	28	8	3	1	1	12	60	680
2018	Non-supervisor	18	22	26	19	12	2	2	32	41	1979

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	15	23	30	21	9	1	1	31	39	901
2020	Non-supervisor	10	17	26	23	18	3	3	44	28	2360
2019	Supervisor	23	25	32	10	8	1	1	18	49	810
2019	Non-supervisor	16	22	27	17	13	3	2	32	40	2089
2018	Supervisor	22	27	31	14	4	1	1	19	50	682
2018	Non-supervisor	18	23	25	17	11	3	3	30	43	1975

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	27	33	13	5	1	1	18	48	896
2020	Non-supervisor	12	19	32	19	13	3	2	34	32	2370
2019	Supervisor	26	27	33	9	3	1	0	12	54	814
2019	Non-supervisor	17	22	31	16	10	3	2	27	40	2083
2018	Supervisor	26	29	30	11	3	1	1	14	56	684
2018	Non-supervisor	20	24	30	16	7	2	2	24	45	1985

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	24	37	21	6	0	0	27	37	902
2020	Non-supervisor	8	19	37	24	10	0	1	35	28	2371
2019	Supervisor	20	28	32	15	6	0	0	20	48	816
2019	Non-supervisor	13	23	31	20	11	1	1	31	37	2091

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	38	16	8	6	2	2	68	14	901
2020	Non-supervisor	27	26	21	10	7	6	4	59	19	2371
2019	Supervisor	26	38	13	11	9	2	1	66	20	817
2019	Non-supervisor	27	26	18	11	11	5	3	57	24	2096
2018	Supervisor	24	37	16	13	7	1	1	63	21	680
2018	Non-supervisor	20	28	20	13	11	5	2	52	26	1982

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	30	6	6	5	1	82	11	902
2020	Non-supervisor	44	27	10	11	7	1	72	18	2369
2019	Supervisor	47	32	6	9	6	0	80	14	814
2019	Non-supervisor	40	27	10	12	9	1	68	22	2098
2018	Supervisor	47	31	8	9	5	0	78	14	682
2018	Non-supervisor	36	30	11	11	11	1	67	22	1973

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	35	5	7	2	86	9	897
2020	Non-supervisor	51	30	8	7	3	82	10	2360
2019	Supervisor	43	36	6	10	5	79	15	816
2019	Non-supervisor	44	31	8	10	6	75	16	2092
2018	Supervisor	41	39	9	9	2	80	11	681
2018	Non-supervisor	40	36	9	9	5	76	14	1975

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	35	7	5	3	1	85	8	895
2020	Non-supervisor	44	35	11	6	2	1	80	8	2361
2019	Supervisor	44	37	10	5	4	0	81	9	814
2019	Non-supervisor	40	34	13	8	4	1	76	11	2093
2018	Supervisor	42	43	8	5	2	1	86	7	682
2018	Non-supervisor	35	37	14	7	4	1	74	12	1975

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	26	10	4	5	2	1	80	10	902
2020	Non-supervisor	44	25	13	6	5	5	2	74	12	2375

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	64	22	7	3	2	0	1	87	5	900
2020	Non-supervisor	48	25	14	5	3	1	4	77	8	2371
2019	Supervisor	60	28	8	3	1	0	0	88	4	817
2019	Non-supervisor	44	28	16	4	4	1	3	75	8	2100

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	28	11	7	6	0	0	76	13	903
2020	Non-supervisor	47	28	12	7	4	0	0	75	12	2370
2019	Supervisor	43	34	10	8	5	0	1	77	13	812
2019	Non-supervisor	42	28	14	8	7	1	0	71	15	2099
2018	Supervisor	39	37	10	7	7	0	0	76	14	683
2018	Non-supervisor	37	32	13	11	7	1	0	70	18	1967

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	21	14	6	5	1	1	74	11	902
2020	Non-supervisor	51	23	14	5	4	2	1	76	10	2365

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	28	10	7	4	0	0	78	11	900
2020	Non-supervisor	47	29	13	7	4	0	0	76	11	2370
2019	Supervisor	48	30	9	7	5	0	0	78	13	808
2019	Non-supervisor	41	30	11	10	7	1	1	72	17	2092
2018	Supervisor	44	32	8	10	6	0	0	76	15	680
2018	Non-supervisor	41	29	12	10	7	1	0	70	17	1959

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	32	68	904
2020	Non-supervisor	39	61	2375

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	53	19	8	4	3	2	11	82	8	902
2020	Non-supervisor	50	17	10	2	3	5	13	82	7	2376

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	55	25	8	7	4	0	81	11	904
2020	Non-supervisor	55	24	10	6	4	0	79	10	2380
2019	Supervisor	50	30	8	5	6	0	81	11	817
2019	Non-supervisor	50	25	11	7	6	0	76	13	2098
2018	Supervisor	49	29	10	7	6	0	78	12	678
2018	Non-supervisor	47	25	12	8	7	1	73	15	1965

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	34	14	8	6	3	0	72	14	904
2020	Non-supervisor	39	28	13	7	5	7	0	72	14	2375
2019	Supervisor	27	37	14	11	9	1	0	65	21	812
2019	Non-supervisor	30	31	17	9	7	6	0	65	17	2099
2018	Supervisor	26	35	16	12	10	1	1	62	22	683
2018	Non-supervisor	27	30	17	10	9	6	1	61	21	1986

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	34	16	10	7	1	0	67	17	901
2020	Non-supervisor	38	30	15	9	6	2	0	70	15	2369
2019	Supervisor	25	34	14	15	11	0	0	60	26	811
2019	Non-supervisor	28	32	17	12	9	3	0	61	21	2096
2018	Supervisor	24	34	17	13	11	1	0	58	25	684
2018	Non-supervisor	25	30	17	13	12	2	1	57	25	1987

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	37	19	15	8	1	57	23	900
2020	Non-supervisor	28	32	18	10	7	5	63	18	2368
2019	Supervisor	18	31	17	20	13	1	49	33	809
2019	Non-supervisor	21	29	20	14	11	5	53	26	2094
2018	Supervisor	14	33	19	19	13	1	47	33	683
2018	Non-supervisor	18	27	20	16	13	6	48	30	1981

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	38	17	13	10	1	59	23	902
2020	Non-supervisor	27	34	15	13	8	3	63	22	2370
2019	Supervisor	17	32	17	20	13	1	49	34	810
2019	Non-supervisor	20	28	18	19	13	3	49	33	2097
2018	Supervisor	16	34	16	18	15	0	50	33	686
2018	Non-supervisor	15	28	17	19	17	3	45	37	1984

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	22	12	7	7	9	8	69	18	900
2020	Non-supervisor	35	16	11	6	9	14	9	66	20	2376
2019	Supervisor	33	17	9	9	11	12	8	63	25	818
2019	Non-supervisor	29	12	10	9	11	20	9	57	28	2104

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	46	16	10	4	1	70	14	904
2020	Non-supervisor	30	42	16	7	3	2	74	10	2377
2019	Supervisor	20	46	15	13	7	0	66	20	815
2019	Non-supervisor	23	39	19	11	6	1	64	17	2101
2018	Supervisor	20	45	14	16	5	0	66	21	681
2018	Non-supervisor	22	40	18	13	6	1	62	19	1973

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	12	31	22	24	10	1	43	35	898
2020	Non-supervisor	21	35	20	14	7	3	58	22	2360
2019	Supervisor	9	21	18	31	20	0	30	51	816
2019	Non-supervisor	14	28	21	22	14	2	42	36	2091

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	36	15	11	5	1	1	68	16	899
2020	Non-supervisor	30	33	15	12	7	3	1	65	20	2371
2019	Supervisor	30	37	11	12	8	1	0	68	21	812
2019	Non-supervisor	26	31	16	13	8	4	1	60	22	2099
2018	Supervisor	30	43	10	11	5	1	0	74	16	683
2018	Non-supervisor	25	35	15	13	8	3	1	62	22	1982

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	40	21	8	4	1	67	12	897
2020	Non-supervisor	33	34	18	9	4	2	69	13	2368
2019	Supervisor	23	39	20	10	8	1	62	18	813
2019	Non-supervisor	27	32	22	9	7	2	60	17	2096
2018	Supervisor	22	45	18	10	5	1	67	15	681
2018	Non-supervisor	23	36	21	11	7	2	61	18	1974

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	20	24	19	13	13	8	3	49	30	900
2020	Non-supervisor	21	22	18	13	13	11	2	49	30	2375
2019	Supervisor	17	26	18	14	16	6	2	47	33	816
2019	Non-supervisor	17	18	20	14	18	10	2	41	37	2097
2018	Supervisor	17	28	20	16	13	4	2	48	31	685
2018	Non-supervisor	16	21	19	15	17	10	2	41	37	1978

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	34	20	13	7	1	60	20	900
2020	Non-supervisor	28	30	18	12	8	3	61	21	2371
2019	Supervisor	21	36	17	16	9	1	58	25	815
2019	Non-supervisor	23	30	17	14	12	3	55	27	2098
2018	Supervisor	21	37	17	16	9	1	58	25	685
2018	Non-supervisor	19	30	18	15	14	4	51	30	1979

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	29	17	14	11	2	2	57	26	904
2020	Non-supervisor	23	27	17	13	14	4	2	54	28	2373
2019	Supervisor	23	28	15	16	16	1	0	52	33	815
2019	Non-supervisor	19	27	16	14	18	4	2	49	34	2099
2018	Supervisor	21	29	14	18	16	1	1	51	35	684
2018	Non-supervisor	17	23	17	16	21	4	2	43	39	1980

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	25	16	7	6	1	2	70	14	903
2020	Non-supervisor	49	23	13	7	3	1	4	76	10	2373
2019	Supervisor	45	28	13	8	4	1	2	75	12	812
2019	Non-supervisor	48	25	13	5	4	1	4	77	9	2099

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	25	14	6	4	1	2	75	10	903
2020	Non-supervisor	47	24	14	6	3	2	3	75	10	2376
2019	Supervisor	48	26	14	6	4	1	2	75	10	812
2019	Non-supervisor	40	24	18	8	5	1	3	68	13	2093

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	71	13	6	2	3	3	2	88	6	897
2020	Non-supervisor	70	10	6	3	4	4	4	87	7	2364
2019	Supervisor	71	11	5	2	6	3	2	86	8	814
2019	Non-supervisor	61	13	9	4	5	4	4	81	9	2095

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	76	10	4	2	1	1	6	92	3	901
2020	Non-supervisor	69	12	6	2	2	2	7	90	4	2371
2019	Supervisor	78	4	5	2	1	1	8	90	4	814
2019	Non-supervisor	70	10	5	2	2	3	9	90	4	2091

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	44	14	8	4	1	0	74	12	901
2020	Non-supervisor	22	41	18	9	4	4	0	66	15	2373
2019	Supervisor	26	44	15	10	4	2	0	71	14	816
2019	Non-supervisor	17	41	20	11	6	4	1	61	18	2097
2018	Supervisor	24	43	18	10	5	1	0	67	15	685
2018	Non-supervisor	18	33	22	13	8	4	0	54	22	1985

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	42	12	6	4	0	77	10	901
2020	Non-supervisor	38	35	13	8	4	2	74	13	2365
2019	Supervisor	33	41	11	9	4	1	75	14	813
2019	Non-supervisor	30	39	15	9	5	1	71	14	2090
2018	Supervisor	35	43	11	6	3	1	79	10	679
2018	Non-supervisor	34	39	13	7	4	1	74	12	1977

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	40	38	12	5	3	2	0	80	9	902
2020	Non-supervisor	41	34	13	5	3	3	0	78	8	2372
2019	Supervisor	40	37	11	7	3	1	0	78	11	813
2019	Non-supervisor	37	37	14	5	4	3	0	76	9	2094
2018	Supervisor	39	40	11	6	3	1	0	80	9	680
2018	Non-supervisor	35	37	15	6	4	3	1	75	10	1979

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	36	37	14	6	4	4	0	76	10	903
2020	Non-supervisor	36	31	17	7	4	5	0	71	11	2379

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	29	11	7	4	2	1	78	11	904
2020	Non-supervisor	40	29	13	7	5	4	1	73	13	2368

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	34	10	5	3	83	7	904
2020	Non-supervisor	50	33	10	5	3	83	7	2368
2019	Supervisor	41	38	10	6	5	79	11	814
2019	Non-supervisor	42	36	12	6	4	78	10	2097
2018	Supervisor	40	38	10	8	3	78	11	683
2018	Non-supervisor	39	38	12	5	4	78	10	1976

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	33	18	11	6	0	65	17	903
2020	Non-supervisor	39	30	16	8	5	1	70	14	2373
2019	Supervisor	25	34	18	14	9	0	59	23	816
2019	Non-supervisor	31	30	19	10	8	1	62	19	2098
2018	Supervisor	26	32	18	14	9	1	58	23	680
2018	Non-supervisor	28	31	20	11	10	1	60	21	1973

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	33	34	18	11	5	67	15	898
2020	Non-supervisor	38	34	15	9	4	72	13	2362
2019	Supervisor	27	37	14	14	8	64	23	814
2019	Non-supervisor	31	33	18	11	7	64	19	2092
2018	Supervisor	24	35	18	15	8	59	23	676
2018	Non-supervisor	28	33	19	12	8	62	19	1969

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	34	24	18	13	8	3	0	60	22	901
2020	Non-supervisor	35	24	18	11	7	3	0	62	19	2373
2019	Supervisor	28	26	16	14	12	2	0	56	28	815
2019	Non-supervisor	29	24	19	13	11	3	0	56	25	2098
2018	Supervisor	26	27	18	14	12	2	0	55	27	682
2018	Non-supervisor	28	22	19	14	13	3	1	52	28	1980

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Supervisor	31	34	36	903
2020	Non-supervisor	25	36	38	2378
2019	Supervisor	34	34	32	818
2019	Non-supervisor	30	34	36	2107
2018	Supervisor	34	30	36	685
2018	Non-supervisor	32	29	39	1985

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Supervisor	17	26	48	2	0	7	291
2020	Non-supervisor	13	31	39	4	5	8	631
2019	Supervisor	18	27	42	6	1	5	296
2019	Non-supervisor	13	27	38	7	9	8	685
2018	Supervisor	16	26	43	7	1	7	241
2018	Non-supervisor	14	26	33	8	11	9	674

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	16	84	900
2020	Non-supervisor	15	85	2375
2019	Supervisor	24	76	816
2019	Non-supervisor	21	79	2101
2018	Supervisor	19	81	683
2018	Non-supervisor	21	79	1986

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	45	55	134
2020	Non-supervisor	51	49	353
2019	Supervisor	46	54	188
2019	Non-supervisor	50	50	431
2018	Supervisor	38	62	124
2018	Non-supervisor	51	49	426

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	50	50	134
2020	Non-supervisor	60	40	353
2019	Supervisor	48	52	188
2019	Non-supervisor	61	39	431
2018	Supervisor	58	42	124
2018	Non-supervisor	60	40	426

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	24	76	134
2020	Non-supervisor	2	98	353
2019	Supervisor	29	71	188
2019	Non-supervisor	2	98	431
2018	Supervisor	30	70	124
2018	Non-supervisor	3	97	426

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	7	93	124
2018	Non-supervisor	3	97	426

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	134
2020	Non-supervisor	8	92	353
2019	Supervisor	4	96	188
2019	Non-supervisor	8	92	431
2018	Supervisor	9	91	124
2018	Non-supervisor	10	90	426

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	13	87	134
2020	Non-supervisor	16	84	353
2019	Supervisor	14	86	188
2019	Non-supervisor	17	83	431
2018	Supervisor	17	83	124
2018	Non-supervisor	16	84	426

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	4	96	134
2020	Non-supervisor	7	93	353
2019	Supervisor	8	92	188
2019	Non-supervisor	5	95	431
2018	Supervisor	7	93	124
2018	Non-supervisor	6	94	426

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	46	54	134
2020	Non-supervisor	41	59	353
2019	Supervisor	45	55	186
2019	Non-supervisor	42	58	426
2018	Supervisor	47	53	124
2018	Non-supervisor	44	56	427

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	44	56	134
2020	Non-supervisor	44	56	353
2019	Supervisor	41	59	186
2019	Non-supervisor	44	56	426
2018	Supervisor	35	65	124
2018	Non-supervisor	42	58	427

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	48	52	134
2020	Non-supervisor	45	55	353
2019	Supervisor	48	52	186
2019	Non-supervisor	51	49	426
2018	Supervisor	49	51	124
2018	Non-supervisor	51	49	427

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	43	57	134
2020	Non-supervisor	42	58	353
2019	Supervisor	38	62	186
2019	Non-supervisor	40	60	426
2018	Supervisor	36	64	124
2018	Non-supervisor	41	59	427

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	42	58	134
2020	Non-supervisor	39	61	353
2019	Supervisor	44	56	186
2019	Non-supervisor	36	64	426
2018	Supervisor	39	61	124
2018	Non-supervisor	38	62	427

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	50	50	134
2020	Non-supervisor	54	46	353
2019	Supervisor	56	44	186
2019	Non-supervisor	53	47	426
2018	Supervisor	56	44	124
2018	Non-supervisor	50	50	427

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	41	59	134
2020	Non-supervisor	35	65	353
2019	Supervisor	42	58	186
2019	Non-supervisor	32	68	426
2018	Supervisor	40	60	124
2018	Non-supervisor	34	66	427

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	3	97	134
2020	Non-supervisor	6	94	353
2019	Supervisor	5	95	186
2019	Non-supervisor	8	92	426
2018	Supervisor	6	94	124
2018	Non-supervisor	6	94	427

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	12	88	134
2020	Non-supervisor	14	86	353
2019	Supervisor	14	86	186
2019	Non-supervisor	10	90	426
2018	Supervisor	14	86	124
2018	Non-supervisor	9	91	427

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	43	57	134
2020	Non-supervisor	52	48	353
2019	Supervisor	42	58	186
2019	Non-supervisor	51	49	426
2018	Supervisor	43	57	124
2018	Non-supervisor	48	52	427

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	21	79	134
2020	Non-supervisor	26	74	353
2019	Supervisor	26	74	186
2019	Non-supervisor	27	73	426
2018	Supervisor	30	70	124
2018	Non-supervisor	25	75	427

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	19	81	134
2020	Non-supervisor	21	79	353
2019	Supervisor	14	86	186
2019	Non-supervisor	19	81	426
2018	Supervisor	16	84	124
2018	Non-supervisor	15	85	427

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	62	38	134
2020	Non-supervisor	56	44	353
2019	Supervisor	68	32	186
2019	Non-supervisor	57	43	424
2018	Supervisor	64	36	123
2018	Non-supervisor	51	49	427

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	37	63	134
2020	Non-supervisor	26	74	353
2019	Supervisor	40	60	186
2019	Non-supervisor	29	71	424
2018	Supervisor	36	64	123
2018	Non-supervisor	25	75	427

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	19	81	134
2020	Non-supervisor	7	93	353
2019	Supervisor	15	85	186
2019	Non-supervisor	8	92	424
2018	Supervisor	14	86	123
2018	Non-supervisor	5	95	427

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	16	84	134
2020	Non-supervisor	22	78	353
2019	Supervisor	26	74	186
2019	Non-supervisor	24	76	424
2018	Supervisor	15	85	123
2018	Non-supervisor	18	82	427

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	14	86	134
2020	Non-supervisor	11	89	353
2019	Supervisor	14	86	186
2019	Non-supervisor	10	90	424
2018	Supervisor	11	89	123
2018	Non-supervisor	8	92	427

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	6	94	134
2020	Non-supervisor	9	91	353
2019	Supervisor	8	92	186
2019	Non-supervisor	7	93	424
2018	Supervisor	5	95	123
2018	Non-supervisor	5	95	427

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	15	85	134
2020	Non-supervisor	10	90	353
2019	Supervisor	15	85	186
2019	Non-supervisor	14	86	424
2018	Supervisor	15	85	123
2018	Non-supervisor	14	86	427

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	12	88	134
2020	Non-supervisor	15	85	353
2019	Supervisor	10	90	186
2019	Non-supervisor	13	87	424
2018	Supervisor	13	87	123
2018	Non-supervisor	9	91	427

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	21	79	134
2020	Non-supervisor	22	78	353
2019	Supervisor	13	87	186
2019	Non-supervisor	25	75	424
2018	Supervisor	18	82	123
2018	Non-supervisor	29	71	427

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	124
2020	Non-supervisor	13	87	320
2019	Supervisor	13	87	175
2019	Non-supervisor	12	88	391
2018	Supervisor	10	90	119
2018	Non-supervisor	8	92	409

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	9	91	124
2020	Non-supervisor	14	86	320
2019	Supervisor	15	85	175
2019	Non-supervisor	16	84	391
2018	Supervisor	14	86	119
2018	Non-supervisor	18	82	409

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	124
2020	Non-supervisor	7	93	320
2019	Supervisor	8	92	175
2019	Non-supervisor	8	92	391
2018	Supervisor	7	93	119
2018	Non-supervisor	6	94	409

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	124
2020	Non-supervisor	7	93	320
2019	Supervisor	4	96	175
2019	Non-supervisor	7	93	391
2018	Supervisor	9	91	119
2018	Non-supervisor	7	93	409

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	124
2020	Non-supervisor	10	90	320
2019	Supervisor	11	89	175
2019	Non-supervisor	10	90	391
2018	Supervisor	8	92	119
2018	Non-supervisor	12	88	409

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	10	90	124
2020	Non-supervisor	7	93	320
2019	Supervisor	9	91	175
2019	Non-supervisor	8	92	391
2018	Supervisor	10	90	119
2018	Non-supervisor	11	89	409

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	124
2020	Non-supervisor	12	88	320
2019	Supervisor	9	91	175
2019	Non-supervisor	13	87	391
2018	Supervisor	5	95	119
2018	Non-supervisor	11	89	409

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	124
2020	Non-supervisor	14	86	320
2019	Supervisor	10	90	175
2019	Non-supervisor	12	88	391
2018	Supervisor	9	91	119
2018	Non-supervisor	14	86	409

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	19	81	124
2020	Non-supervisor	18	82	320
2019	Supervisor	15	85	175
2019	Non-supervisor	13	87	391
2018	Supervisor	12	88	119
2018	Non-supervisor	10	90	409

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	33	67	124
2020	Non-supervisor	33	67	320
2019	Supervisor	33	67	175
2019	Non-supervisor	36	64	391
2018	Supervisor	33	67	119
2018	Non-supervisor	31	69	409

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	5	95	124
2020	Non-supervisor	6	94	320
2019	Supervisor	9	91	175
2019	Non-supervisor	6	94	391
2018	Supervisor	8	92	119
2018	Non-supervisor	8	92	409

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	50	50	124
2020	Non-supervisor	50	50	320
2019	Supervisor	42	58	175
2019	Non-supervisor	50	50	391
2018	Supervisor	44	56	119
2018	Non-supervisor	48	52	409

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	61	39	124
2020	Non-supervisor	61	39	320
2019	Supervisor	55	45	175
2019	Non-supervisor	63	37	391
2018	Supervisor	61	39	119
2018	Non-supervisor	61	39	409

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	175
2019	Non-supervisor	2	98	391
2018	Supervisor	8	92	119
2018	Non-supervisor	3	97	409

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	18	82	124
2020	Non-supervisor	14	86	320
2019	Supervisor	17	83	175
2019	Non-supervisor	10	90	391
2018	Supervisor	17	83	119
2018	Non-supervisor	13	87	409

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	20	20	9	8	21	5	50	24	902
2020	Non-supervisor	17	14	19	6	9	28	7	47	24	2377
2019	Supervisor	14	21	21	11	15	16	2	43	32	816
2019	Non-supervisor	14	14	21	9	12	24	6	40	30	2095
2018	Supervisor	13	25	23	14	9	12	4	46	27	684
2018	Non-supervisor	12	16	25	10	11	21	6	37	28	1981

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	32	20	8	6	6	1	63	15	901
2020	Non-supervisor	29	27	20	7	7	9	1	62	16	2376
2019	Supervisor	27	34	15	10	10	4	0	63	21	817
2019	Non-supervisor	25	25	20	9	9	10	2	57	20	2101
2018	Supervisor	25	35	20	10	5	5	1	63	16	683
2018	Non-supervisor	22	29	22	9	9	8	1	56	20	1978

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	899
2020	Non-supervisor	9	91	2369
2019	Supervisor	11	89	815
2019	Non-supervisor	12	88	2094
2018	Supervisor	11	89	684
2018	Non-supervisor	12	88	1991

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	24	76	75
2020	Non-supervisor	40	60	218
2019	Supervisor	38	62	90
2019	Non-supervisor	37	63	274
2018	Supervisor	25	75	71
2018	Non-supervisor	39	61	254

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	75	25	75
2020	Non-supervisor	75	25	218
2019	Supervisor	69	31	90
2019	Non-supervisor	69	31	274
2018	Supervisor	67	33	71
2018	Non-supervisor	68	32	254

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	17	83	90
2019	Non-supervisor	2	98	274

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	12	88	75
2020	Non-supervisor	8	92	218
2019	Supervisor	12	88	90
2019	Non-supervisor	9	91	274
2018	Supervisor	7	93	71
2018	Non-supervisor	5	95	254

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	16	84	75
2020	Non-supervisor	16	84	218
2019	Supervisor	23	77	90
2019	Non-supervisor	19	81	274
2018	Supervisor	16	84	71
2018	Non-supervisor	18	82	254

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	7	93	75
2020	Non-supervisor	10	90	218
2019	Supervisor	16	84	90
2019	Non-supervisor	10	90	274
2018	Supervisor	8	92	71
2018	Non-supervisor	12	88	254

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	48	52	75
2020	Non-supervisor	43	57	218
2019	Supervisor	59	41	90
2019	Non-supervisor	49	51	269
2018	Supervisor	50	50	72
2018	Non-supervisor	46	54	252

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	26	74	75
2020	Non-supervisor	26	74	218
2019	Supervisor	28	72	90
2019	Non-supervisor	23	77	269
2018	Supervisor	36	64	72
2018	Non-supervisor	24	76	252

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	25	75	75
2020	Non-supervisor	16	84	218
2019	Supervisor	27	73	90
2019	Non-supervisor	17	83	269
2018	Supervisor	24	76	72
2018	Non-supervisor	17	83	252

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	25	75	75
2020	Non-supervisor	27	73	218
2019	Supervisor	20	80	90
2019	Non-supervisor	25	75	269
2018	Supervisor	12	88	72
2018	Non-supervisor	20	80	252

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	21	79	75
2020	Non-supervisor	21	79	218
2019	Supervisor	25	75	90
2019	Non-supervisor	21	79	269
2018	Supervisor	31	69	72
2018	Non-supervisor	18	82	252

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	90
2019	Non-supervisor	2	98	269

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	75
2020	Non-supervisor	6	94	218
2019	Supervisor	5	95	90
2019	Non-supervisor	9	91	269
2018	Supervisor	6	94	72
2018	Non-supervisor	6	94	252

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	16	84	75
2020	Non-supervisor	14	86	218
2019	Supervisor	7	93	90
2019	Non-supervisor	16	84	269
2018	Supervisor	7	93	72
2018	Non-supervisor	9	91	252

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	0	100	72
2018	Non-supervisor	0	100	252

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	13	87	75
2020	Non-supervisor	15	85	218
2019	Supervisor	13	87	90
2019	Non-supervisor	11	89	269

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	90
2019	Non-supervisor	0	100	269

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	16	84	75
2020	Non-supervisor	22	78	218
2019	Supervisor	11	89	90
2019	Non-supervisor	14	86	269
2018	Supervisor	14	86	72
2018	Non-supervisor	12	88	252

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	39	61	75
2020	Non-supervisor	33	67	218
2019	Supervisor	35	65	90
2019	Non-supervisor	26	74	264
2018	Supervisor	32	68	72
2018	Non-supervisor	24	76	254

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	23	77	75
2020	Non-supervisor	16	84	218
2019	Supervisor	19	81	90
2019	Non-supervisor	11	89	264
2018	Supervisor	13	87	72
2018	Non-supervisor	9	91	254

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	10	90	75
2020	Non-supervisor	7	93	218
2019	Supervisor	6	94	90
2019	Non-supervisor	5	95	264

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	75
2020	Non-supervisor	20	80	218
2019	Supervisor	17	83	90
2019	Non-supervisor	15	85	264

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	8	92	75
2020	Non-supervisor	5	95	218
2019	Supervisor	10	90	90
2019	Non-supervisor	4	96	264

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	6	94	75
2020	Non-supervisor	8	92	218

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	75
2020	Non-supervisor	5	95	218
2019	Supervisor	11	89	90
2019	Non-supervisor	9	91	264
2018	Supervisor	11	89	72
2018	Non-supervisor	8	92	254

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	12	88	75
2020	Non-supervisor	10	90	218
2019	Supervisor	7	93	90
2019	Non-supervisor	8	92	264
2018	Supervisor	11	89	72
2018	Non-supervisor	7	93	253

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	39	61	75
2020	Non-supervisor	45	55	218
2019	Supervisor	40	60	90
2019	Non-supervisor	53	47	264
2018	Supervisor	55	45	72
2018	Non-supervisor	55	45	254

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	11	89	71
2018	Non-supervisor	16	84	249

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	0	100	70
2020	Non-supervisor	5	95	199

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	11	89	70
2020	Non-supervisor	5	95	199

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	6	94	70
2020	Non-supervisor	9	91	199

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	7	93	71
2018	Non-supervisor	10	90	249

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	13	87	70
2020	Non-supervisor	13	87	199
2018	Supervisor	11	89	71
2018	Non-supervisor	10	90	249

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	32	68	70
2020	Non-supervisor	28	72	199
2018	Supervisor	19	81	71
2018	Non-supervisor	21	79	249

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Supervisor	7	93	71
2018	Non-supervisor	6	94	249

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	41	59	70
2020	Non-supervisor	41	59	199
2018	Supervisor	28	72	71
2018	Non-supervisor	41	59	249

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	66	34	70
2020	Non-supervisor	67	33	199
2018	Supervisor	57	43	71
2018	Non-supervisor	60	40	249

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	23	77	70
2020	Non-supervisor	12	88	199
2018	Supervisor	21	79	70
2018	Non-supervisor	15	85	248

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	19	23	5	4	25	5	54	13	902
2020	Non-supervisor	18	14	22	5	4	31	6	51	15	2368
2019	Supervisor	17	20	24	6	8	22	3	49	19	816
2019	Non-supervisor	15	13	25	5	8	27	7	42	20	2093
2018	Supervisor	17	22	28	7	6	17	3	49	16	682
2018	Non-supervisor	13	16	29	6	6	25	5	42	17	1977

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	30	34	19	5	4	7	1	69	10	904
2020	Non-supervisor	31	27	20	6	4	11	1	66	11	2366
2019	Supervisor	32	29	19	7	7	5	1	65	14	815
2019	Non-supervisor	26	25	21	7	6	12	2	60	15	2091
2018	Supervisor	26	35	22	7	5	5	1	64	12	681
2018	Non-supervisor	23	27	24	7	6	10	2	57	15	1980

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	7	2	10	39	37	5	0	10	80	39
2020	Non-supervisor	3	10	21	15	41	10	0	14	63	94

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	28	17	9	10	0	1	64	19	904
2020	Non-supervisor	34	24	18	11	13	0	1	58	24	2371

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	28	32	20	9	11	0	0	59	21	899
2020	Non-supervisor	30	29	19	11	9	1	1	60	20	2364
2019	Supervisor	18	26	21	14	21	0	0	44	35	816
2019	Non-supervisor	19	24	22	15	18	0	1	44	34	2094
2018	Supervisor	14	21	24	16	24	0	1	36	40	683
2018	Non-supervisor	18	22	23	16	20	0	1	41	36	1986

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	5	16	25	24	29	0	21	54	904
2020	Non-supervisor	21	29	25	14	11	0	50	25	2373
2019	Supervisor	9	21	26	23	22	0	30	44	816
2019	Non-supervisor	22	28	25	14	11	0	50	25	2097
2018	Supervisor	7	19	28	21	25	1	26	46	682
2018	Non-supervisor	19	27	28	14	12	0	47	26	1987

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	24	28	20	19	0	0	33	39	902
2020	Non-supervisor	30	31	20	10	7	1	1	63	17	2365
2019	Supervisor	14	29	28	15	12	0	0	44	28	812
2019	Non-supervisor	29	34	19	9	6	1	1	65	16	2081
2018	Supervisor	10	27	28	21	13	0	1	37	35	679
2018	Non-supervisor	25	33	23	10	6	1	1	59	17	1975

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	9	17	27	23	24	0	0	26	47	898
2020	Non-supervisor	26	25	20	14	13	1	1	52	28	2368
2019	Supervisor	7	22	25	20	25	0	0	29	45	812
2019	Non-supervisor	23	24	21	14	16	1	1	48	30	2084
2018	Supervisor	7	16	26	25	25	0	1	23	51	681
2018	Non-supervisor	22	23	22	14	18	1	1	45	32	1974

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	19	23	21	19	17	1	43	36	898
2020	Non-supervisor	48	25	12	7	5	3	75	12	2354
2019	Supervisor	27	28	22	10	11	1	56	22	816
2019	Non-supervisor	54	25	10	4	4	4	82	8	2088
2018	Supervisor	21	30	23	12	11	2	53	24	681
2018	Non-supervisor	48	26	11	4	4	6	79	9	1978

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	15	24	24	17	20	0	39	37	901
2020	Non-supervisor	30	27	20	11	10	1	58	21	2358
2019	Supervisor	19	29	25	13	14	0	48	27	817
2019	Non-supervisor	33	30	18	10	8	1	64	18	2098
2018	Supervisor	15	26	27	15	16	1	42	32	683
2018	Non-supervisor	31	28	20	10	9	1	60	20	1983

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	24	22	11	13	0	5	52	25	896
2020	Non-supervisor	33	24	18	9	10	0	6	61	20	2368

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	23	40	23	10	4	0	0	63	14	898
2020	Non-supervisor	34	33	18	8	5	1	1	69	13	2369
2019	Supervisor	20	37	26	11	6	0	0	57	17	811
2019	Non-supervisor	30	33	20	9	7	1	1	64	16	2084
2018	Supervisor	18	34	30	11	7	0	1	52	18	684
2018	Non-supervisor	25	34	22	11	7	1	1	60	18	1975

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	30	28	19	11	0	0	42	29	897
2020	Non-supervisor	29	31	22	10	6	1	1	61	17	2367
2019	Supervisor	13	29	30	17	11	0	0	42	28	816
2019	Non-supervisor	23	33	22	12	8	1	1	57	20	2088
2018	Supervisor	11	26	31	19	12	0	1	37	31	682
2018	Non-supervisor	22	31	24	13	8	1	1	54	22	1973

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	24	33	21	13	8	0	0	57	22	895
2020	Non-supervisor	33	30	18	11	6	0	1	64	18	2370
2019	Supervisor	22	30	23	15	9	0	0	52	25	811
2019	Non-supervisor	26	31	21	12	9	0	1	58	21	2087
2018	Supervisor	18	33	25	15	9	0	1	51	23	684
2018	Non-supervisor	24	31	22	11	10	1	1	56	22	1973

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	42	27	16	10	6	0	0	69	15	893
2020	Non-supervisor	47	24	13	8	7	1	1	72	15	2363
2019	Supervisor	39	28	18	7	7	0	0	67	14	816
2019	Non-supervisor	41	26	14	9	9	1	1	68	18	2084

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	26	34	23	9	7	0	0	61	16	893
2020	Non-supervisor	28	31	22	11	7	0	1	59	19	2368

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	17	28	26	17	11	0	46	28	895
2020	Non-supervisor	28	32	22	11	6	1	61	17	2366
2019	Supervisor	20	37	20	12	10	0	58	22	813
2019	Non-supervisor	33	33	19	10	5	0	66	15	2079
2018	Supervisor	18	29	25	18	9	1	48	27	682
2018	Non-supervisor	27	33	21	11	7	1	61	18	1966

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	45	30	16	5	3	0	0	76	8	895
2020	Non-supervisor	47	29	14	5	3	0	2	78	8	2361
2019	Supervisor	43	26	16	6	8	1	1	70	14	811
2019	Non-supervisor	49	25	13	7	5	0	1	75	12	2074
2018	Supervisor	42	28	16	7	6	0	1	70	13	680
2018	Non-supervisor	50	24	13	6	4	0	1	76	11	1958

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	23	38	22	11	6	0	0	61	17	891
2020	Non-supervisor	29	35	21	9	6	0	0	64	15	2366

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	68	17	7	2	2	0	4	89	4	894
2020	Non-supervisor	65	19	7	3	2	0	4	88	5	2366
2019	Supervisor	70	12	6	3	3	1	5	87	7	811
2019	Non-supervisor	67	14	6	3	3	1	6	87	6	2080
2018	Supervisor	67	18	6	2	3	1	4	88	5	679
2018	Non-supervisor	65	15	8	3	3	1	5	85	6	1960

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	74	13	6	3	3	1	1	88	6	896
2020	Non-supervisor	73	11	5	4	3	1	3	87	7	2366
2019	Supervisor	57	18	10	7	7	1	1	77	14	803
2019	Non-supervisor	61	17	9	5	6	1	2	80	11	2089
2018	Supervisor	59	21	9	3	5	0	2	82	9	684
2018	Non-supervisor	61	16	9	5	5	1	3	80	10	1973

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	58	27	10	3	2	0	85	4	895
2020	Non-supervisor	63	23	7	2	2	2	88	4	2358
2019	Supervisor	45	35	11	5	3	0	81	8	801
2019	Non-supervisor	51	27	11	5	4	1	80	9	2084
2018	Supervisor	45	33	15	3	2	1	79	5	685
2018	Non-supervisor	49	30	12	5	3	1	80	8	1975

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	61	20	9	3	5	0	1	82	9	894
2020	Non-supervisor	63	18	9	5	4	0	1	82	9	2355
2019	Supervisor	55	22	10	6	6	0	0	77	13	800
2019	Non-supervisor	54	21	11	6	7	0	1	76	13	2081
2018	Supervisor	50	23	14	7	5	0	1	74	12	682
2018	Non-supervisor	53	21	12	7	6	1	1	75	13	1965

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	32	14	4	3	0	1	79	7	899
2020	Non-supervisor	63	6	1	1	0	0	28	97	1	2362
2019	Supervisor	38	34	15	6	6	0	0	73	12	803
2019	Non-supervisor	58	7	2	1	0	0	32	95	1	2066
2018	Supervisor	38	33	19	7	3	0	1	71	10	680
2018	Non-supervisor	54	6	2	1	1	1	36	95	2	1962

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	54	28	11	4	2	0	1	84	6	902
2020	Non-supervisor	63	20	8	3	1	0	4	87	5	2373
2019	Supervisor	52	28	12	4	3	0	1	80	8	804
2019	Non-supervisor	58	22	9	4	2	0	4	84	6	2084
2018	Supervisor	46	28	16	6	2	0	2	76	8	681
2018	Non-supervisor	55	23	10	4	2	1	5	83	6	1968

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	75	14	5	2	2	1	1	91	5	902
2020	Non-supervisor	64	18	8	4	4	1	3	84	8	2376
2019	Supervisor	75	15	7	1	2	0	1	90	3	804
2019	Non-supervisor	60	19	9	4	4	1	3	82	8	2087
2018	Supervisor	72	15	7	3	3	0	2	88	5	682
2018	Non-supervisor	59	17	9	4	7	1	3	79	12	1975

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	50	31	13	4	1	1	82	5	902
2020	Non-supervisor	44	30	15	6	3	1	76	9	2373
2019	Supervisor	61	25	9	2	1	1	87	3	801
2019	Non-supervisor	51	29	11	5	2	2	82	7	2080
2018	Supervisor	53	30	12	3	1	1	84	4	684
2018	Non-supervisor	48	28	14	5	2	2	78	7	1967

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	27	40	22	8	3	0	0	67	11	901
2020	Non-supervisor	29	40	20	6	4	0	0	69	10	2371

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	6	22	39	23	9	0	29	32	903
2020	Non-supervisor	15	35	34	11	4	0	51	15	2369
2019	Supervisor	7	26	39	20	7	0	34	27	816
2019	Non-supervisor	18	34	32	11	5	0	52	16	2100
2018	Supervisor	7	22	41	21	8	1	29	29	685
2018	Non-supervisor	14	33	34	13	6	0	47	19	1988

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	22	29	34	11	3	0	15	52	900
2020	Non-supervisor	10	20	39	22	9	0	30	30	2363
2019	Supervisor	19	27	36	15	3	0	18	46	811
2019	Non-supervisor	12	17	39	21	11	0	32	29	2078
2018	Supervisor	17	27	38	14	3	1	17	44	680
2018	Non-supervisor	10	20	39	22	9	0	31	30	1949

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	35	44	14	4	2	1	0	80	6	903
2020	Non-supervisor	40	39	12	6	2	1	0	80	8	2374
2019	Supervisor	24	45	15	10	5	1	0	69	15	808
2019	Non-supervisor	27	39	16	10	6	2	0	67	16	2097
2018	Supervisor	26	46	15	8	4	1	1	73	12	680
2018	Non-supervisor	21	42	18	10	6	2	0	65	16	1974

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	29	36	14	14	6	1	0	66	20	893
2020	Non-supervisor	35	33	14	10	5	3	0	71	15	2364

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	38	30	9	14	8	0	0	69	22	900
2020	Non-supervisor	40	27	11	12	9	1	1	68	21	2366

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	46	30	12	5	5	2	1	78	10	899
2020	Non-supervisor	49	25	13	5	4	3	1	78	9	2361

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	25	36	15	14	9	1	0	62	23	904
2020	Non-supervisor	34	31	16	10	7	2	0	66	17	2374
2019	Supervisor	15	35	19	19	12	1	0	50	31	813
2019	Non-supervisor	20	32	20	15	11	2	0	53	27	2095
2018	Supervisor	15	37	18	20	9	1	1	52	29	682
2018	Non-supervisor	17	32	19	17	11	2	1	51	29	1983

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	45	12	8	2	0	0	77	11	904
2020	Non-supervisor	41	41	9	7	2	0	0	82	9	2373

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	31	41	14	10	3	0	0	73	13	902
2020	Non-supervisor	40	39	10	8	2	1	0	79	10	2374

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	32	40	18	7	2	1	1	73	10	899
2020	Non-supervisor	38	38	15	5	2	1	1	77	7	2351

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	41	35	14	5	2	1	1	78	8	899
2020	Non-supervisor	45	34	12	4	2	2	1	82	6	2369

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	56	19	9	1	1	6	7	87	3	903
2020	Non-supervisor	58	17	7	1	1	9	6	88	3	2371

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	48	38	8	3	1	1	0	87	5	898
2020	Non-supervisor	50	33	9	4	2	1	0	85	6	2363

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	51	28	7	8	5	0	0	80	13	900
2020	Non-supervisor	50	28	9	6	5	1	0	79	11	2361

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	30	10	4	3	1	0	83	7	902
2020	Non-supervisor	56	26	10	5	3	1	0	83	7	2372

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	23	45	13	14	4	1	0	69	18	902
2019	Supervisor	19	47	10	16	5	2	1	68	21	816

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	94	6	903

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	15	32	18	22	13	0	0	48	34	861

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	12	88	901
2020	Non-supervisor	10	90	2357

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	12	88	902
2020	Non-supervisor	14	86	2365
2019	Supervisor	17	83	815
2019	Non-supervisor	21	79	2098

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	59	41	107
2020	Non-supervisor	48	52	341

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	79	21	107
2020	Non-supervisor	76	24	341
2019	Supervisor	80	20	134
2019	Non-supervisor	81	19	454

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	33	11	4	0	0	85	4	85
2020	Non-supervisor	55	28	7	7	3	1	83	9	264
2019	Supervisor	50	32	8	9	1	1	82	10	104
2019	Non-supervisor	48	31	6	10	4	0	80	14	369

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	52	31	8	4	2	1	1	86	6	902
2020	Non-supervisor	50	28	9	5	3	2	3	82	8	2372

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	37	47	16	0	56	44	905
2020	Non-supervisor	31	47	21	1	60	40	2378

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Supervisor	40	60	327
2020	Non-supervisor	37	63	760

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	13	20	14	19	31	0	3	34	51	325
2020	Non-supervisor	12	21	17	20	24	1	5	35	47	761

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	8	15	11	20	44	0	1	23	65	327
2020	Non-supervisor	8	18	16	20	36	1	2	26	58	762

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Supervisor	43	20	13	9	9	0	7	67	19	900
2020	Non-supervisor	41	18	13	8	7	3	10	68	18	2371
2019	Supervisor	36	20	16	11	13	1	4	58	25	809
2019	Non-supervisor	33	19	16	11	12	2	7	57	25	2079
2018	Supervisor	35	19	15	12	12	1	7	59	26	681
2018	Non-supervisor	34	18	16	10	12	1	9	58	25	1980

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Indigenous Services Canada by Question 83. Are you a supervisor?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack