2020 Public Service Employee Survey Results for Indigenous Services Canada by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	46	5	10	4	0	0	80	14	525
2020	Non-visible minority	34	46	4	13	4	0	0	79	17	2720

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	74	20	3	1	1	1	0	94	3	526
2020	Non-visible minority	75	18	3	2	1	0	1	93	3	2709

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	36	13	9	5	1	72	15	526
2020	Non-visible minority	38	38	9	11	3	1	76	14	2717
2019	Visible minority	40	38	9	8	6	0	78	13	441
2019	Non-visible minority	39	35	6	12	7	0	74	19	2420

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	38	14	10	5	1	72	14	523
2020	Non-visible minority	31	40	11	12	5	1	72	17	2708
2019	Visible minority	24	40	14	13	9	0	64	22	440
2019	Non-visible minority	24	39	13	16	7	0	63	23	2409
2018	Visible minority	22	43	12	16	6	1	65	22	407
2018	Non-visible minority	22	42	10	17	9	1	64	25	2206

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	36	9	10	5	76	15	521
2020	Non-visible minority	42	36	10	8	2	79	11	2697
2019	Visible minority	39	36	14	9	4	74	12	441
2019	Non-visible minority	39	37	10	9	4	76	14	2408

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	32	10	8	8	0	73	16	525
2020	Non-visible minority	43	31	10	10	6	0	74	16	2706
2019	Visible minority	41	34	10	10	5	0	76	14	440
2019	Non-visible minority	40	33	10	11	6	0	73	17	2420
2018	Visible minority	39	35	10	9	6	1	74	15	406
2018	Non-visible minority	37	34	11	11	6	0	71	17	2206

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	38	11	6	5	78	11	520
2020	Non-visible minority	42	38	10	7	3	80	10	2717
2019	Visible minority	33	41	14	8	4	74	11	441
2019	Non-visible minority	38	41	9	7	5	79	12	2419
2018	Visible minority	30	44	13	8	4	75	12	405
2018	Non-visible minority	34	41	12	9	5	75	13	2194

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	30	13	12	9	0	67	20	524
2020	Non-visible minority	35	35	13	12	6	0	69	18	2714
2019	Visible minority	28	36	19	9	7	0	64	17	440
2019	Non-visible minority	29	36	13	13	9	0	65	22	2420
2018	Visible minority	26	35	16	13	9	0	62	22	405
2018	Non-visible minority	26	33	16	13	11	1	59	25	2205

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	39	9	9	5	78	14	524
2020	Non-visible minority	33	40	11	12	4	73	15	2701
2019	Visible minority	29	43	13	9	5	73	15	440
2019	Non-visible minority	30	40	11	13	6	70	19	2412
2018	Visible minority	24	43	13	13	7	67	20	405
2018	Non-visible minority	26	42	12	12	7	69	19	2201

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	54	32	8	4	2	0	85	6	523
2020	Non-visible minority	48	37	8	5	2	0	85	7	2700
2019	Visible minority	44	41	9	4	2	0	85	6	439
2019	Non-visible minority	41	38	11	6	4	0	79	10	2407
2018	Visible minority	43	42	7	4	3	0	85	8	402
2018	Non-visible minority	41	40	11	5	2	1	82	8	2204

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	31	14	9	8	0	70	16	523
2020	Non-visible minority	37	34	13	10	6	0	71	17	2708
2019	Visible minority	31	36	20	7	6	0	67	13	440
2019	Non-visible minority	32	35	12	12	8	0	68	20	2419
2018	Visible minority	30	39	12	9	9	1	70	18	402
2018	Non-visible minority	26	38	13	14	9	0	64	23	2194

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	61	28	7	3	2	89	4	522
2020	Non-visible minority	57	31	8	2	2	88	4	2701
2019	Visible minority	51	34	11	3	1	85	4	437
2019	Non-visible minority	55	33	8	3	2	87	5	2402
2018	Visible minority	50	34	10	5	1	84	7	399
2018	Non-visible minority	52	34	9	4	1	85	5	2189

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	38	12	9	6	73	15	522
2020	Non-visible minority	36	37	12	10	4	74	14	2700
2019	Visible minority	29	39	16	8	7	69	15	437
2019	Non-visible minority	32	37	13	11	7	69	18	2404
2018	Visible minority	28	36	15	12	9	64	21	399
2018	Non-visible minority	28	41	12	11	8	69	19	2197

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	33	13	8	8	1	71	16	522
2020	Non-visible minority	40	34	13	8	4	0	74	12	2712
2019	Visible minority	35	34	18	8	5	0	69	13	440
2019	Non-visible minority	37	35	12	9	6	0	72	15	2414
2018	Visible minority	29	36	15	11	8	0	66	19	399
2018	Non-visible minority	33	34	16	10	6	0	67	16	2200

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	35	12	8	6	74	14	521
2020	Non-visible minority	35	39	12	10	4	74	13	2692
2019	Visible minority	29	42	14	9	5	72	14	438
2019	Non-visible minority	30	39	13	12	6	69	17	2370
2018	Visible minority	26	38	14	12	8	65	21	400
2018	Non-visible minority	28	36	15	12	8	64	21	2195

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	31	12	5	2	81	8	525
2020	Non-visible minority	46	37	9	5	3	83	8	2718
2019	Visible minority	38	41	12	6	2	80	8	441
2019	Non-visible minority	43	39	9	6	3	82	9	2422
2018	Visible minority	35	44	10	6	5	79	11	403
2018	Non-visible minority	40	38	11	8	3	78	11	2203

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	35	16	8	7	0	69	14	523
2020	Non-visible minority	33	30	17	10	9	0	63	19	2701
2019	Visible minority	33	35	17	9	5	0	68	15	438
2019	Non-visible minority	31	31	19	10	8	1	62	18	2408
2018	Visible minority	32	34	18	8	7	0	67	15	405
2018	Non-visible minority	32	30	19	10	7	1	63	17	2206

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	13	24	34	17	9	1	1	27	38	522
2020	Non-visible minority	12	25	35	18	8	1	1	27	38	2720
2019	Visible minority	13	23	39	15	8	1	1	23	37	438
2019	Non-visible minority	13	26	37	16	6	1	1	23	40	2416
2018	Visible minority	13	25	38	14	7	1	1	22	39	404
2018	Non-visible minority	13	26	37	14	7	1	1	22	40	2207

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	9	15	26	27	17	3	2	46	26	522
2020	Non-visible minority	8	19	28	27	15	2	2	43	28	2701
2019	Visible minority	16	25	30	15	11	2	1	27	42	437
2019	Non-visible minority	16	24	29	18	9	2	1	28	42	2413
2018	Visible minority	16	26	25	18	12	3	1	31	44	403
2018	Non-visible minority	16	25	29	19	9	2	1	28	42	2203

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	15	19	33	20	9	3	1	30	35	523
2020	Non-visible minority	13	23	32	20	9	1	2	30	37	2709
2019	Visible minority	17	25	32	15	8	2	1	23	43	436
2019	Non-visible minority	19	25	30	17	7	2	2	24	46	2412
2018	Visible minority	20	26	27	15	9	3	1	25	47	401
2018	Non-visible minority	22	26	27	15	7	1	2	23	50	2203

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	10	12	33	25	16	1	2	43	23	517
2020	Non-visible minority	10	18	32	26	13	0	1	39	28	2705
2019	Visible minority	8	14	35	26	13	1	2	41	23	440
2019	Non-visible minority	9	16	35	26	12	1	1	39	25	2404
2018	Visible minority	11	14	34	26	13	1	1	40	25	403
2018	Non-visible minority	9	19	33	24	12	1	2	37	29	2195

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	14	19	28	21	15	1	2	38	33	524
2020	Non-visible minority	15	22	28	20	14	1	2	34	37	2714
2019	Visible minority	15	23	29	16	13	2	2	31	39	441
2019	Non-visible minority	18	22	30	17	10	1	2	29	41	2417
2018	Visible minority	22	20	27	17	11	2	1	28	44	400
2018	Non-visible minority	20	24	26	17	9	1	2	27	46	2203

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	11	17	24	24	15	5	3	43	30	521
2020	Non-visible minority	11	19	28	22	16	2	2	40	31	2706
2019	Visible minority	19	20	29	17	9	4	2	28	41	437
2019	Non-visible minority	17	23	28	15	12	2	1	28	42	2412
2018	Visible minority	23	20	23	15	13	4	1	30	45	401
2018	Non-visible minority	18	25	27	17	9	2	3	27	44	2200

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	15	17	29	20	13	4	3	36	34	520
2020	Non-visible minority	14	22	33	17	10	2	2	28	37	2713
2019	Visible minority	17	21	30	17	11	2	2	29	40	439
2019	Non-visible minority	19	24	32	14	7	2	1	22	45	2407
2018	Visible minority	19	23	31	15	9	2	1	25	44	404
2018	Non-visible minority	21	26	29	15	6	2	2	21	49	2207

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	9	22	31	23	13	0	2	37	32	525
2020	Non-visible minority	10	20	38	23	9	0	0	32	30	2714
2019	Visible minority	14	24	28	20	9	1	2	31	40	440
2019	Non-visible minority	15	24	32	18	9	1	1	28	40	2418

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	28	22	7	9	5	2	60	17	526
2020	Non-visible minority	28	29	19	10	6	5	3	62	18	2712
2019	Visible minority	26	28	20	10	9	4	3	58	20	442
2019	Non-visible minority	27	29	16	11	10	4	3	60	23	2422
2018	Visible minority	23	30	21	9	10	5	2	57	20	402
2018	Non-visible minority	21	30	19	14	10	4	2	54	25	2200

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	24	10	10	10	0	70	19	525
2020	Non-visible minority	46	29	8	10	6	1	76	16	2712
2019	Visible minority	40	29	13	10	7	1	70	17	441
2019	Non-visible minority	43	29	8	11	8	1	72	20	2420
2018	Visible minority	36	35	11	6	11	1	72	16	400
2018	Non-visible minority	39	29	10	12	9	1	69	21	2196

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	51	32	8	7	2	83	9	521
2020	Non-visible minority	51	32	7	7	3	83	10	2704
2019	Visible minority	41	34	11	9	6	74	15	440
2019	Non-visible minority	44	32	7	11	6	77	16	2418
2018	Visible minority	40	39	8	8	4	79	12	399
2018	Non-visible minority	40	37	9	9	4	77	14	2198

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	34	12	5	4	1	0	78	9	520
2020	Non-visible minority	46	35	10	6	2	1	0	82	8	2702
2019	Visible minority	38	33	14	9	4	1	1	73	13	440
2019	Non-visible minority	42	35	12	6	4	1	0	78	10	2417
2018	Visible minority	38	39	13	6	4	0	1	77	9	403
2018	Non-visible minority	36	39	13	7	4	1	0	77	11	2195

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	25	16	9	9	5	2	65	18	526
2020	Non-visible minority	48	25	12	5	4	4	2	77	10	2717

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	28	14	4	3	0	4	78	7	524
2020	Non-visible minority	54	24	12	4	3	1	3	80	7	2713
2019	Visible minority	45	30	16	3	3	1	2	78	6	442
2019	Non-visible minority	49	27	14	4	3	1	3	79	7	2423

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	27	13	4	6	0	0	77	10	525
2020	Non-visible minority	47	28	12	8	5	0	0	76	13	2714
2019	Visible minority	44	30	12	8	6	1	1	75	14	442
2019	Non-visible minority	42	30	13	8	7	0	0	73	14	2418
2018	Visible minority	40	32	13	9	6	0	0	72	15	395
2018	Non-visible minority	37	33	12	10	7	1	0	71	17	2197

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	24	16	4	5	1	0	75	9	524
2020	Non-visible minority	51	22	14	6	4	2	1	76	10	2709

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	31	12	5	5	0	0	78	10	525
2020	Non-visible minority	48	28	12	7	4	0	0	77	11	2711
2019	Visible minority	43	32	11	8	5	0	1	75	14	438
2019	Non-visible minority	43	30	10	9	7	0	1	74	16	2411
2018	Visible minority	46	27	13	7	7	0	1	73	14	392
2018	Non-visible minority	41	30	11	10	7	1	0	72	17	2190

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	39	61	524
2020	Non-visible minority	36	64	2720

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	19	11	3	2	5	10	81	6	526
2020	Non-visible minority	52	17	9	3	3	4	13	82	7	2718

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	54	24	10	6	6	0	78	12	526
2020	Non-visible minority	56	24	9	7	4	0	80	10	2724
2019	Visible minority	47	28	14	5	6	0	75	11	442
2019	Non-visible minority	51	27	9	7	6	0	78	13	2422
2018	Visible minority	48	26	11	6	7	1	75	13	395
2018	Non-visible minority	48	26	11	7	7	0	74	14	2190

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	29	14	6	6	5	0	72	13	524
2020	Non-visible minority	38	30	13	8	5	6	0	73	14	2721
2019	Visible minority	31	32	17	8	6	6	0	67	15	442
2019	Non-visible minority	29	33	16	10	8	4	0	65	19	2418
2018	Visible minority	32	30	17	8	9	4	0	65	18	405
2018	Non-visible minority	26	31	17	11	9	5	1	60	21	2207

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	29	16	7	8	2	0	68	15	524
2020	Non-visible minority	36	32	15	9	6	2	0	69	16	2712
2019	Visible minority	28	33	18	9	9	3	0	63	18	440
2019	Non-visible minority	27	32	16	13	10	2	0	61	23	2416
2018	Visible minority	30	30	17	9	11	2	0	62	21	403
2018	Non-visible minority	24	31	17	14	12	2	1	57	26	2210

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	30	18	9	8	4	0	63	18	524
2020	Non-visible minority	25	34	18	11	7	4	0	62	19	2710
2019	Visible minority	23	26	23	13	9	6	0	52	23	440
2019	Non-visible minority	20	30	18	16	12	4	0	52	29	2413
2018	Visible minority	22	31	20	11	12	4	0	55	25	400
2018	Non-visible minority	16	28	20	17	13	5	1	47	32	2206

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	33	15	10	8	2	66	19	525
2020	Non-visible minority	24	36	16	14	8	2	61	23	2713
2019	Visible minority	23	30	20	15	10	3	54	26	442
2019	Non-visible minority	18	29	17	20	13	2	48	34	2414
2018	Visible minority	21	28	22	13	15	1	50	28	404
2018	Non-visible minority	15	30	16	20	17	3	46	37	2208

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	16	9	8	8	9	7	69	20	527
2020	Non-visible minority	34	18	12	7	8	13	9	66	19	2715
2019	Visible minority	35	14	11	11	9	11	10	62	25	443
2019	Non-visible minority	29	13	10	9	11	19	8	59	28	2428

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	43	11	7	5	1	77	12	527
2020	Non-visible minority	28	43	16	8	3	1	72	11	2720
2019	Visible minority	27	42	15	10	5	1	70	15	443
2019	Non-visible minority	22	41	18	12	6	1	64	18	2422
2018	Visible minority	21	41	20	11	5	2	63	17	402
2018	Non-visible minority	21	41	17	14	6	0	63	20	2192

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	23	34	19	12	10	2	58	22	522
2020	Non-visible minority	18	34	21	18	7	2	53	26	2702
2019	Visible minority	15	28	20	20	14	3	45	34	440
2019	Non-visible minority	12	26	21	25	15	1	38	41	2417

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	29	16	13	9	2	1	61	23	526
2020	Non-visible minority	30	35	15	12	5	2	1	67	18	2710
2019	Visible minority	25	35	16	12	8	3	1	62	21	441
2019	Non-visible minority	28	33	15	13	8	3	1	63	22	2420
2018	Visible minority	27	35	14	12	8	4	0	65	21	402
2018	Non-visible minority	26	37	14	13	7	2	1	65	21	2204

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	35	20	7	6	1	67	13	522
2020	Non-visible minority	32	36	18	9	4	1	69	13	2709
2019	Visible minority	26	31	27	8	7	2	58	15	441
2019	Non-visible minority	26	35	21	10	7	2	61	18	2417
2018	Visible minority	25	37	20	10	6	2	63	16	402
2018	Non-visible minority	23	38	20	11	6	1	62	17	2197

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	22	21	21	12	12	10	3	49	27	526
2020	Non-visible minority	21	23	18	14	13	10	2	49	30	2716
2019	Visible minority	18	20	20	12	15	11	4	45	31	443
2019	Non-visible minority	17	21	19	14	18	9	2	42	36	2418
2018	Visible minority	19	24	20	15	11	9	2	49	29	402
2018	Non-visible minority	15	22	19	15	17	9	2	42	36	2202

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	27	22	9	10	1	0	58	20	524
2020	Non-visible minority	27	32	18	12	7	2	0	61	20	2713
2019	Visible minority	24	28	20	12	11	4	1	55	24	443
2019	Non-visible minority	22	33	17	15	11	2	0	56	27	2420
2018	Visible minority	23	30	18	12	13	5	0	55	26	404
2018	Non-visible minority	19	32	18	16	13	3	0	52	30	2201

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	22	27	19	10	16	4	2	52	28	525
2020	Non-visible minority	24	28	16	14	13	3	2	55	28	2720
2019	Visible minority	21	28	18	12	15	5	1	52	29	442
2019	Non-visible minority	20	27	16	15	18	3	2	50	34	2421
2018	Visible minority	20	24	17	15	17	5	1	47	34	403
2018	Non-visible minority	18	24	16	17	20	3	2	44	39	2204

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	24	16	7	3	1	3	73	10	524
2020	Non-visible minority	48	24	13	7	4	1	3	75	11	2719
2019	Visible minority	46	26	12	6	4	1	5	77	11	440
2019	Non-visible minority	48	25	13	6	3	1	3	76	10	2421

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	26	15	7	4	2	3	73	12	524
2020	Non-visible minority	48	24	14	6	3	1	3	75	10	2722
2019	Visible minority	38	24	20	7	6	2	3	66	14	440
2019	Non-visible minority	43	25	17	7	4	1	3	71	11	2416

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	57	15	8	4	7	7	2	79	13	521
2020	Non-visible minority	73	10	5	2	3	3	4	89	5	2707
2019	Visible minority	52	15	7	6	10	7	3	74	18	440
2019	Non-visible minority	66	12	8	3	4	3	4	85	7	2418

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	65	13	6	3	2	3	9	88	5	525
2020	Non-visible minority	72	11	5	1	1	2	7	91	3	2715
2019	Visible minority	68	10	5	1	3	4	9	90	5	439
2019	Non-visible minority	73	8	5	2	2	2	9	91	4	2416

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	21	39	20	10	5	5	1	64	16	525
2020	Non-visible minority	25	43	17	9	4	3	0	70	13	2716
2019	Visible minority	21	35	25	9	6	4	0	58	16	441
2019	Non-visible minority	19	43	18	11	5	3	1	65	17	2422
2018	Visible minority	22	31	23	12	7	4	0	56	20	403
2018	Non-visible minority	19	36	21	12	8	3	0	57	21	2210

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	33	13	9	7	2	70	16	520
2020	Non-visible minority	37	38	13	7	4	1	76	11	2712
2019	Visible minority	32	35	16	10	6	1	68	15	437
2019	Non-visible minority	31	41	13	9	4	1	73	14	2415
2018	Visible minority	33	42	13	6	5	1	76	11	397
2018	Non-visible minority	35	40	13	7	4	1	76	11	2204

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	31	16	8	6	3	1	69	14	525
2020	Non-visible minority	42	36	12	4	3	3	0	80	7	2716
2019	Visible minority	34	36	14	9	5	2	0	72	14	441
2019	Non-visible minority	38	38	13	5	4	2	0	78	9	2415
2018	Visible minority	33	40	14	6	5	2	0	74	12	400
2018	Non-visible minority	37	37	14	6	4	2	1	76	10	2205

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	29	17	9	9	5	1	62	19	527
2020	Non-visible minority	37	33	16	6	3	5	0	75	9	2721

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	25	16	11	8	4	1	63	20	525
2020	Non-visible minority	43	30	12	6	4	3	1	77	11	2714

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	31	12	4	3	1	81	7	524
2020	Non-visible minority	50	33	9	5	2	0	83	7	2715
2019	Visible minority	38	39	15	4	4	0	77	8	440
2019	Non-visible minority	42	36	11	6	4	0	79	10	2420
2018	Visible minority	43	35	13	4	4	1	79	8	400
2018	Non-visible minority	39	39	11	6	4	0	78	10	2204

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	29	17	8	7	1	1	68	15	525
2020	Non-visible minority	37	32	17	9	5	1	0	69	14	2717
2019	Visible minority	29	31	22	9	8	1	0	61	17	439
2019	Non-visible minority	30	32	18	12	8	0	0	62	20	2424
2018	Visible minority	28	35	18	9	9	1	0	63	18	397
2018	Non-visible minority	27	31	19	12	10	1	0	59	22	2201

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	32	17	7	6	1	70	13	523
2020	Non-visible minority	37	34	16	9	4	0	71	13	2703
2019	Visible minority	27	34	22	9	8	0	61	17	442
2019	Non-visible minority	30	34	15	13	7	0	65	20	2413
2018	Visible minority	29	32	19	11	7	1	62	19	395
2018	Non-visible minority	27	34	18	13	8	0	61	21	2195

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	21	19	10	11	4	1	58	23	524
2020	Non-visible minority	35	24	18	12	7	3	0	62	19	2717
2019	Visible minority	25	25	20	15	11	3	0	53	27	440
2019	Non-visible minority	30	25	18	13	11	3	0	57	25	2422
2018	Visible minority	24	23	20	14	13	5	0	50	29	400
2018	Non-visible minority	28	24	19	14	12	3	1	53	27	2206

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Visible minority	29	31	39	527
2020	Non-visible minority	27	36	37	2721
2019	Visible minority	34	26	39	443
2019	Non-visible minority	31	35	34	2430
2018	Visible minority	38	20	42	403
2018	Non-visible minority	32	31	37	2209

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Visible minority	5	24	54	3	4	10	155
2020	Non-visible minority	16	31	39	3	4	7	762
2019	Visible minority	8	28	40	9	9	5	168
2019	Non-visible minority	16	27	38	6	6	7	794
2018	Visible minority	5	27	40	9	13	6	159
2018	Non-visible minority	16	26	34	8	8	9	733

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	16	84	526
2020	Non-visible minority	15	85	2715
2019	Visible minority	19	81	440
2019	Non-visible minority	22	78	2425
2018	Visible minority	17	83	399
2018	Non-visible minority	21	79	2216

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	53	47	80
2020	Non-visible minority	49	51	400
2019	Visible minority	51	49	87
2019	Non-visible minority	49	51	515
2018	Visible minority	45	55	68
2018	Non-visible minority	48	52	462

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	63	37	80
2020	Non-visible minority	56	44	400
2019	Visible minority	55	45	87
2019	Non-visible minority	57	43	515
2018	Visible minority	60	40	68
2018	Non-visible minority	60	40	462

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	11	89	80
2020	Non-visible minority	8	92	400
2019	Visible minority	13	87	87
2019	Non-visible minority	10	90	515
2018	Visible minority	11	89	68
2018	Non-visible minority	8	92	462

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	8	92	80
2020	Non-visible minority	7	93	400
2019	Visible minority	9	91	87
2019	Non-visible minority	6	94	515
2018	Visible minority	14	86	68
2018	Non-visible minority	9	91	462

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	11	89	80
2020	Non-visible minority	15	85	400
2019	Visible minority	18	82	87
2019	Non-visible minority	16	84	515
2018	Visible minority	25	75	68
2018	Non-visible minority	14	86	462

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	8	92	87
2019	Non-visible minority	5	95	515
2018	Visible minority	11	89	68
2018	Non-visible minority	6	94	462

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	40	60	80
2020	Non-visible minority	44	56	400
2019	Visible minority	37	63	86
2019	Non-visible minority	43	57	509
2018	Visible minority	53	47	68
2018	Non-visible minority	44	56	463

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	44	56	80
2020	Non-visible minority	44	56	400
2019	Visible minority	41	59	86
2019	Non-visible minority	43	57	509
2018	Visible minority	45	55	68
2018	Non-visible minority	39	61	463

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	49	51	80
2020	Non-visible minority	45	55	400
2019	Visible minority	49	51	86
2019	Non-visible minority	50	50	509
2018	Visible minority	42	58	68
2018	Non-visible minority	51	49	463

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	45	55	80
2020	Non-visible minority	41	59	400
2019	Visible minority	43	57	86
2019	Non-visible minority	38	62	509
2018	Visible minority	29	71	68
2018	Non-visible minority	40	60	463

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	44	56	80
2020	Non-visible minority	38	62	400
2019	Visible minority	32	68	86
2019	Non-visible minority	39	61	509
2018	Visible minority	42	58	68
2018	Non-visible minority	37	63	463

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	46	54	80
2020	Non-visible minority	54	46	400
2019	Visible minority	53	47	86
2019	Non-visible minority	54	46	509
2018	Visible minority	45	55	68
2018	Non-visible minority	52	48	463

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	33	67	80
2020	Non-visible minority	37	63	400
2019	Visible minority	22	78	86
2019	Non-visible minority	37	63	509
2018	Visible minority	31	69	68
2018	Non-visible minority	35	65	463

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	86
2019	Non-visible minority	2	98	509

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	5	95	80
2020	Non-visible minority	5	95	400
2018	Visible minority	11	89	68
2018	Non-visible minority	5	95	463

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	18	82	80
2020	Non-visible minority	12	88	400
2019	Visible minority	16	84	86
2019	Non-visible minority	10	90	509
2018	Visible minority	9	91	68
2018	Non-visible minority	9	91	463

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	57	43	80
2020	Non-visible minority	48	52	400
2019	Visible minority	50	50	86
2019	Non-visible minority	48	52	509
2018	Visible minority	56	44	68
2018	Non-visible minority	46	54	463

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	25	75	80
2020	Non-visible minority	25	75	400
2019	Visible minority	27	73	86
2019	Non-visible minority	26	74	509
2018	Visible minority	36	64	68
2018	Non-visible minority	25	75	463

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	18	82	80
2020	Non-visible minority	21	79	400
2019	Visible minority	12	88	86
2019	Non-visible minority	19	81	509
2018	Visible minority	14	86	68
2018	Non-visible minority	15	85	463

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	50	50	80
2020	Non-visible minority	59	41	400
2019	Visible minority	58	42	86
2019	Non-visible minority	62	38	507
2018	Visible minority	53	47	68
2018	Non-visible minority	54	46	462

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	33	67	80
2020	Non-visible minority	29	71	400
2019	Visible minority	25	75	86
2019	Non-visible minority	34	66	507
2018	Visible minority	30	70	68
2018	Non-visible minority	27	73	462

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	11	89	80
2020	Non-visible minority	10	90	400
2019	Visible minority	9	91	86
2019	Non-visible minority	10	90	507
2018	Visible minority	7	93	68
2018	Non-visible minority	7	93	462

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	26	74	80
2020	Non-visible minority	19	81	400
2019	Visible minority	19	81	86
2019	Non-visible minority	26	74	507
2018	Visible minority	16	84	68
2018	Non-visible minority	17	83	462

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	15	85	80
2020	Non-visible minority	11	89	400
2019	Visible minority	9	91	86
2019	Non-visible minority	12	88	507
2018	Visible minority	8	92	68
2018	Non-visible minority	8	92	462

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	8	92	80
2020	Non-visible minority	8	92	400
2019	Visible minority	8	92	86
2019	Non-visible minority	7	93	507
2018	Visible minority	0	100	68
2018	Non-visible minority	5	95	462

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	10	90	80
2020	Non-visible minority	12	88	400
2019	Visible minority	11	89	86
2019	Non-visible minority	15	85	507
2018	Visible minority	13	87	68
2018	Non-visible minority	15	85	462

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	10	90	80
2020	Non-visible minority	15	85	400

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	22	78	80
2020	Non-visible minority	22	78	400
2019	Visible minority	24	76	86
2019	Non-visible minority	20	80	507
2018	Visible minority	32	68	68
2018	Non-visible minority	25	75	462

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	22	78	72
2020	Non-visible minority	10	90	366
2019	Visible minority	10	90	77
2019	Non-visible minority	13	87	472
2018	Visible minority	8	92	68
2018	Non-visible minority	9	91	441

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	8	92	72
2020	Non-visible minority	14	86	366
2019	Visible minority	20	80	77
2019	Non-visible minority	15	85	472
2018	Visible minority	11	89	68
2018	Non-visible minority	18	82	441

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	10	90	72
2020	Non-visible minority	7	93	366
2019	Visible minority	13	87	77
2019	Non-visible minority	7	93	472
2018	Visible minority	10	90	68
2018	Non-visible minority	5	95	441

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	13	87	72
2020	Non-visible minority	6	94	366

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	12	88	72
2020	Non-visible minority	9	91	366
2019	Visible minority	14	86	77
2019	Non-visible minority	10	90	472
2018	Visible minority	12	88	68
2018	Non-visible minority	11	89	441

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	7	93	77
2019	Non-visible minority	9	91	472
2018	Visible minority	6	94	68
2018	Non-visible minority	11	89	441

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	10	90	72
2020	Non-visible minority	12	88	366
2019	Visible minority	12	88	77
2019	Non-visible minority	12	88	472

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	13	87	72
2020	Non-visible minority	12	88	366
2019	Visible minority	12	88	77
2019	Non-visible minority	12	88	472
2018	Visible minority	11	89	68
2018	Non-visible minority	13	87	441

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	21	79	72
2020	Non-visible minority	17	83	366
2019	Visible minority	9	91	77
2019	Non-visible minority	14	86	472
2018	Visible minority	15	85	68
2018	Non-visible minority	11	89	441

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	30	70	72
2020	Non-visible minority	34	66	366
2019	Visible minority	35	65	77
2019	Non-visible minority	35	65	472
2018	Visible minority	31	69	68
2018	Non-visible minority	31	69	441

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	9	91	68
2018	Non-visible minority	8	92	441

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	52	48	72
2020	Non-visible minority	50	50	366
2019	Visible minority	44	56	77
2019	Non-visible minority	48	52	472
2018	Visible minority	52	48	68
2018	Non-visible minority	46	54	441

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	77
2019	Non-visible minority	1	99	472

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	57	43	72
2020	Non-visible minority	61	39	366
2019	Visible minority	62	38	77
2019	Non-visible minority	61	39	472
2018	Visible minority	64	36	68
2018	Non-visible minority	61	39	441

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	5	95	77
2019	Non-visible minority	3	97	472

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	10	90	72
2020	Non-visible minority	16	84	366
2019	Visible minority	9	91	77
2019	Non-visible minority	13	87	472

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	18	15	23	6	8	24	6	47	20	526
2020	Non-visible minority	17	15	19	7	9	27	6	48	24	2721
2019	Visible minority	12	18	21	8	11	23	8	42	28	441
2019	Non-visible minority	14	16	21	10	13	22	5	41	31	2420
2018	Visible minority	14	21	25	8	9	18	5	46	22	402
2018	Non-visible minority	12	18	24	12	11	19	6	38	29	2207

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	26	28	23	5	6	11	1	61	13	525
2020	Non-visible minority	29	29	19	8	7	8	1	63	16	2719
2019	Visible minority	24	26	20	9	7	13	1	58	19	442
2019	Non-visible minority	26	28	19	9	10	7	1	59	21	2424
2018	Visible minority	26	29	21	8	6	9	1	61	16	399
2018	Non-visible minority	22	31	21	10	8	7	1	57	19	2205

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	12	88	523
2020	Non-visible minority	8	92	2712
2019	Visible minority	17	83	437
2019	Non-visible minority	11	89	2420
2018	Visible minority	15	85	401
2018	Non-visible minority	11	89	2218

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	43	57	69
2020	Non-visible minority	33	67	221
2019	Visible minority	37	63	72
2019	Non-visible minority	37	63	282
2018	Visible minority	37	63	64
2018	Non-visible minority	37	63	249

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	80	20	69
2020	Non-visible minority	73	27	221
2019	Visible minority	81	19	72
2019	Non-visible minority	66	34	282
2018	Visible minority	65	35	64
2018	Non-visible minority	69	31	249

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	9	91	69
2020	Non-visible minority	6	94	221
2019	Visible minority	13	87	72
2019	Non-visible minority	4	96	282

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	14	86	69
2020	Non-visible minority	7	93	221
2019	Visible minority	11	89	72
2019	Non-visible minority	10	90	282

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	19	81	69
2020	Non-visible minority	15	85	221
2019	Visible minority	27	73	72
2019	Non-visible minority	19	81	282
2018	Visible minority	21	79	64
2018	Non-visible minority	17	83	249

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	8	92	69
2020	Non-visible minority	10	90	221
2019	Visible minority	11	89	72
2019	Non-visible minority	11	89	282
2018	Visible minority	8	92	64
2018	Non-visible minority	12	88	249

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	65	35	69
2020	Non-visible minority	38	62	221
2019	Visible minority	77	23	71
2019	Non-visible minority	45	55	278
2018	Visible minority	71	29	65
2018	Non-visible minority	41	59	247

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	55	45	69
2020	Non-visible minority	17	83	221
2019	Visible minority	46	54	71
2019	Non-visible minority	18	82	278
2018	Visible minority	42	58	65
2018	Non-visible minority	23	77	247

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	51	49	69
2020	Non-visible minority	9	91	221
2019	Visible minority	49	51	71
2019	Non-visible minority	11	89	278
2018	Visible minority	36	64	65
2018	Non-visible minority	15	85	247

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	11	89	71
2019	Non-visible minority	4	96	278

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	18	82	69
2020	Non-visible minority	29	71	221
2019	Visible minority	15	85	71
2019	Non-visible minority	26	74	278
2018	Visible minority	12	88	65
2018	Non-visible minority	20	80	247

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	11	89	69
2020	Non-visible minority	24	76	221
2019	Visible minority	8	92	71
2019	Non-visible minority	26	74	278
2018	Visible minority	16	84	65
2018	Non-visible minority	21	79	247

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	6	94	69
2020	Non-visible minority	5	95	221
2018	Visible minority	0	100	65
2018	Non-visible minority	3	97	247

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	8	92	65
2018	Non-visible minority	6	94	247

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	8	92	69
2020	Non-visible minority	17	83	221

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	0	100	65
2018	Non-visible minority	0	100	247

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	6	94	69
2020	Non-visible minority	16	84	221
2019	Visible minority	14	86	71
2019	Non-visible minority	11	89	278
2018	Visible minority	7	93	65
2018	Non-visible minority	12	88	247

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	71
2019	Non-visible minority	0	100	278

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	17	83	69
2020	Non-visible minority	22	78	221
2018	Visible minority	12	88	65
2018	Non-visible minority	12	88	247

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	37	63	69
2020	Non-visible minority	34	66	221
2019	Visible minority	23	77	69
2019	Non-visible minority	31	69	275
2018	Visible minority	23	77	65
2018	Non-visible minority	27	73	249

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	18	82	69
2020	Non-visible minority	17	83	221
2019	Visible minority	5	95	69
2019	Non-visible minority	15	85	275
2018	Visible minority	8	92	65
2018	Non-visible minority	11	89	249

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	12	88	69
2020	Non-visible minority	6	94	221

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	16	84	69
2020	Non-visible minority	18	82	221
2019	Visible minority	16	84	69
2019	Non-visible minority	16	84	275
2018	Visible minority	11	89	65
2018	Non-visible minority	11	89	249

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	10	90	69
2020	Non-visible minority	7	93	221
2018	Visible minority	0	100	65
2018	Non-visible minority	2	98	249

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	13	87	69
2019	Non-visible minority	9	91	275
2018	Visible minority	14	86	65
2018	Non-visible minority	8	92	249

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	8	92	69
2020	Non-visible minority	11	89	221

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	40	60	69
2020	Non-visible minority	44	56	221
2019	Visible minority	56	44	69
2019	Non-visible minority	47	53	275
2018	Visible minority	52	48	65
2018	Non-visible minority	55	45	249

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	10	90	65
2018	Non-visible minority	15	85	244

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	13	87	62
2020	Non-visible minority	7	93	205
2018	Visible minority	9	91	65
2018	Non-visible minority	5	95	244

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	14	86	62
2020	Non-visible minority	13	87	205
2018	Visible minority	11	89	65
2018	Non-visible minority	9	91	244

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	10	90	62
2020	Non-visible minority	14	86	205
2018	Visible minority	10	90	65
2018	Non-visible minority	10	90	244

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	29	71	62
2020	Non-visible minority	30	70	205
2018	Visible minority	17	83	65
2018	Non-visible minority	21	79	244

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	0	100	62
2020	Non-visible minority	8	92	205
2018	Visible minority	7	93	65
2018	Non-visible minority	6	94	244

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	35	65	62
2020	Non-visible minority	42	58	205
2018	Visible minority	36	64	65
2018	Non-visible minority	39	61	244

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	65	35	62
2020	Non-visible minority	67	33	205
2018	Visible minority	61	39	65
2018	Non-visible minority	60	40	244

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	0	100	62
2020	Non-visible minority	3	97	205

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	8	92	62
2020	Non-visible minority	16	84	205
2018	Visible minority	16	84	65
2018	Non-visible minority	16	84	242

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	17	17	24	5	6	27	5	49	16	526
2020	Non-visible minority	19	15	22	5	4	30	6	52	14	2712
2019	Visible minority	13	14	26	4	9	26	8	42	19	439
2019	Non-visible minority	16	14	25	6	8	26	5	45	19	2421
2018	Visible minority	18	19	26	7	6	20	4	48	17	398
2018	Non-visible minority	13	17	29	6	6	24	5	43	16	2209

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	28	22	6	5	11	1	63	12	526
2020	Non-visible minority	32	29	19	6	4	9	1	68	11	2711
2019	Visible minority	27	24	22	6	7	14	2	60	15	441
2019	Non-visible minority	28	27	20	7	6	9	2	62	15	2415
2018	Visible minority	28	26	24	6	6	9	1	60	13	401
2018	Non-visible minority	23	30	24	7	6	9	1	59	15	2206

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	8	4	14	19	48	7	0	13	72	48
2020	Non-visible minority	2	10	20	23	35	10	0	13	65	84

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	25	18	9	15	1	1	57	25	526
2020	Non-visible minority	35	25	17	10	12	0	1	60	22	2719

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	30	16	11	9	1	2	63	21	525
2020	Non-visible minority	29	30	20	11	10	0	1	59	20	2706
2019	Visible minority	22	23	21	13	20	1	1	45	33	438
2019	Non-visible minority	18	25	22	15	19	0	1	44	34	2422
2018	Visible minority	18	24	21	16	20	0	1	43	36	401
2018	Non-visible minority	17	21	24	16	21	0	1	39	37	2211

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	19	27	23	16	14	1	47	30	526
2020	Non-visible minority	17	25	25	17	16	0	41	33	2719
2019	Visible minority	20	27	27	13	13	0	47	26	441
2019	Non-visible minority	19	26	25	16	14	0	45	30	2421
2018	Visible minority	17	25	27	15	16	0	42	31	404
2018	Non-visible minority	16	25	28	16	14	0	42	30	2207

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	30	19	11	10	1	2	58	22	525
2020	Non-visible minority	24	29	22	13	10	0	1	54	23	2711
2019	Visible minority	25	34	22	8	9	0	2	60	17	434
2019	Non-visible minority	26	33	21	11	8	0	1	60	19	2408
2018	Visible minority	20	33	24	13	9	1	0	54	22	397
2018	Non-visible minority	22	31	24	13	8	1	1	55	21	2199

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	25	21	21	15	16	2	1	47	31	522
2020	Non-visible minority	21	23	22	17	16	1	0	45	33	2713
2019	Visible minority	20	25	21	13	18	1	1	46	32	435
2019	Non-visible minority	19	24	22	16	19	0	1	43	35	2413
2018	Visible minority	19	19	19	20	21	1	1	39	42	398
2018	Non-visible minority	18	21	24	16	20	0	1	40	36	2200

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	26	14	9	10	0	3	66	19	521
2020	Non-visible minority	41	24	14	10	8	0	2	67	19	2701
2019	Visible minority	46	26	14	4	6	0	3	74	11	438
2019	Non-visible minority	47	26	13	6	6	0	3	75	12	2417
2018	Visible minority	39	26	16	7	7	0	5	68	14	399
2018	Non-visible minority	43	27	14	6	5	1	5	74	12	2203

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	27	20	10	15	0	1	54	26	523
2020	Non-visible minority	26	26	22	13	12	0	0	53	26	2704
2019	Visible minority	28	33	18	11	8	1	1	62	19	440
2019	Non-visible minority	29	30	20	11	10	0	0	59	21	2424
2018	Visible minority	27	25	24	13	10	0	1	53	23	400
2018	Non-visible minority	28	28	21	11	11	0	1	57	22	2207

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	22	20	10	10	0	6	58	21	519
2020	Non-visible minority	31	24	19	10	10	0	6	59	21	2712

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	34	17	8	5	1	2	68	14	521
2020	Non-visible minority	31	35	19	8	4	1	1	67	13	2713
2019	Visible minority	27	33	22	9	7	1	2	61	16	438
2019	Non-visible minority	27	35	21	9	6	1	1	63	16	2407
2018	Visible minority	21	32	26	11	8	1	1	54	19	403
2018	Non-visible minority	24	34	23	11	7	1	1	59	17	2202

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	28	29	19	12	9	0	2	58	22	520
2020	Non-visible minority	24	31	24	13	7	0	1	55	20	2711
2019	Visible minority	22	33	25	10	9	1	1	56	19	437
2019	Non-visible minority	21	32	24	14	8	0	0	53	22	2417
2018	Visible minority	16	32	28	13	10	1	1	49	23	403
2018	Non-visible minority	19	30	26	14	9	1	1	50	24	2198

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	26	17	12	8	1	2	61	21	522
2020	Non-visible minority	30	31	19	12	6	0	1	62	18	2711
2019	Visible minority	24	29	23	12	10	1	1	54	23	439
2019	Non-visible minority	26	31	21	13	9	0	1	57	22	2409
2018	Visible minority	23	30	23	10	13	1	1	53	24	400
2018	Non-visible minority	23	31	23	12	9	1	1	55	22	2203

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	23	13	7	10	1	1	69	18	518
2020	Non-visible minority	46	26	14	9	5	0	1	72	14	2706
2019	Visible minority	37	28	16	9	8	1	1	66	17	437
2019	Non-visible minority	41	27	15	8	8	0	0	68	16	2413

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	33	19	8	8	1	2	64	16	518
2020	Non-visible minority	27	31	23	11	7	0	0	59	18	2711

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	31	22	11	8	1	1	59	19	521
2020	Non-visible minority	25	31	23	13	7	0	0	57	20	2708
2019	Visible minority	30	33	20	10	6	1	1	64	16	434
2019	Non-visible minority	29	34	19	10	6	0	0	64	16	2409
2018	Visible minority	26	34	19	11	8	1	1	61	20	400
2018	Non-visible minority	25	32	22	13	7	0	1	58	20	2195

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	30	14	6	3	0	2	77	9	524
2020	Non-visible minority	47	30	15	4	3	0	1	78	8	2700
2019	Visible minority	46	26	15	6	5	0	1	73	12	436
2019	Non-visible minority	48	25	13	7	6	0	1	74	13	2399
2018	Visible minority	47	26	14	6	4	1	2	75	11	398
2018	Non-visible minority	48	24	14	7	5	0	1	74	12	2187

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	28	35	20	9	7	0	1	64	16	520
2020	Non-visible minority	28	35	22	9	6	0	0	63	15	2704

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	61	18	9	4	3	0	5	83	7	523
2020	Non-visible minority	67	19	7	2	1	0	4	89	4	2704
2019	Visible minority	64	15	7	5	4	1	5	84	9	433
2019	Non-visible minority	69	13	6	3	3	1	6	88	6	2409
2018	Visible minority	57	17	9	5	3	1	7	81	9	396
2018	Non-visible minority	67	16	7	2	3	1	4	87	5	2189

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	67	12	8	4	5	1	3	82	10	523
2020	Non-visible minority	74	11	5	3	3	1	2	89	6	2707
2019	Visible minority	59	14	10	6	9	1	2	75	15	438
2019	Non-visible minority	60	17	9	5	6	1	2	80	11	2406
2018	Visible minority	57	18	9	5	5	2	4	79	11	403
2018	Non-visible minority	62	17	9	4	5	1	2	81	10	2199

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	60	22	10	3	2	0	3	85	5	520
2020	Non-visible minority	62	24	8	2	2	0	1	88	4	2702
2019	Visible minority	51	23	10	8	4	0	3	77	13	436
2019	Non-visible minority	49	31	11	4	4	0	1	81	8	2401
2018	Visible minority	50	29	11	4	4	1	2	81	8	399
2018	Non-visible minority	48	31	13	5	3	0	1	79	8	2207

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	58	17	9	6	7	0	3	78	13	522
2020	Non-visible minority	63	18	9	4	4	0	1	83	8	2695
2019	Visible minority	56	19	10	6	7	0	1	76	14	437
2019	Non-visible minority	54	22	11	6	7	0	1	77	12	2395
2018	Visible minority	50	23	10	7	7	1	2	75	15	398
2018	Non-visible minority	52	21	13	7	5	0	1	74	13	2195

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	57	14	5	2	2	0	20	89	5	520
2020	Non-visible minority	59	13	4	2	1	0	21	91	3	2709
2019	Visible minority	55	13	6	3	3	1	20	86	6	433
2019	Non-visible minority	52	15	6	2	2	0	24	88	5	2389
2018	Visible minority	51	13	8	2	2	1	23	85	5	397
2018	Non-visible minority	50	12	5	2	1	0	29	88	5	2193

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	58	20	8	4	2	0	7	84	7	526
2020	Non-visible minority	61	22	9	3	1	0	2	86	5	2716
2019	Visible minority	55	21	11	5	3	0	5	81	8	435
2019	Non-visible minority	57	24	10	4	2	0	3	84	6	2403
2018	Visible minority	54	19	14	6	3	1	5	76	9	398
2018	Non-visible minority	53	25	11	4	2	1	5	82	6	2199

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	54	20	10	6	5	1	4	78	11	526
2020	Non-visible minority	70	16	6	3	3	0	2	88	6	2720
2019	Visible minority	57	18	8	5	6	2	3	79	12	438
2019	Non-visible minority	65	18	9	3	3	1	2	85	6	2404
2018	Visible minority	51	20	12	6	7	1	3	74	14	400
2018	Non-visible minority	64	16	8	3	6	1	3	82	9	2205

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	30	13	5	2	0	3	79	7	525
2020	Non-visible minority	46	30	15	6	2	0	1	77	8	2718
2019	Visible minority	53	29	9	4	1	1	3	85	5	432
2019	Non-visible minority	54	28	11	4	2	0	1	83	6	2401
2018	Visible minority	49	29	12	4	2	1	2	81	7	397
2018	Non-visible minority	49	29	14	4	2	0	1	79	6	2202

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	26	37	23	7	5	1	1	64	12	524
2020	Non-visible minority	29	40	20	7	4	0	0	70	10	2716

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	14	32	34	13	7	0	46	20	525
2020	Non-visible minority	13	32	36	15	5	0	45	20	2713
2019	Visible minority	19	30	33	11	6	0	49	17	439
2019	Non-visible minority	14	33	33	14	5	0	47	19	2427
2018	Visible minority	16	25	38	15	5	1	41	21	404
2018	Non-visible minority	12	31	36	15	6	0	43	21	2214

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	13	20	39	19	7	1	27	33	523
2020	Non-visible minority	14	23	37	19	7	0	26	37	2707
2019	Visible minority	12	16	40	21	10	1	31	29	435
2019	Non-visible minority	14	20	38	19	9	0	28	34	2404
2018	Visible minority	11	19	41	22	7	0	29	30	398
2018	Non-visible minority	12	22	38	20	8	0	28	34	2179

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	43	11	4	2	1	0	83	6	526
2020	Non-visible minority	39	40	13	5	2	1	0	79	7	2718
2019	Visible minority	28	38	16	10	5	2	1	68	15	442
2019	Non-visible minority	26	41	16	10	6	2	0	68	16	2411
2018	Visible minority	25	39	18	9	5	3	0	66	15	404
2018	Non-visible minority	22	44	17	9	5	2	0	67	15	2198

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	35	15	6	6	3	0	73	12	527
2020	Non-visible minority	33	34	13	12	5	2	0	69	18	2698

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	27	14	9	10	2	2	66	20	525
2020	Non-visible minority	40	28	10	13	8	1	0	69	21	2709

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	28	13	5	5	2	3	76	10	525
2020	Non-visible minority	49	26	13	5	4	3	0	78	9	2703

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	30	17	9	8	2	1	65	17	527
2020	Non-visible minority	32	32	15	12	7	2	0	65	19	2719
2019	Visible minority	22	33	19	15	9	2	0	56	25	439
2019	Non-visible minority	18	33	20	16	11	1	0	52	28	2419
2018	Visible minority	20	35	20	16	8	2	0	56	24	404
2018	Non-visible minority	16	33	19	18	11	2	1	51	30	2207

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	38	12	5	2	1	1	81	8	525
2020	Non-visible minority	38	42	10	8	2	0	0	81	9	2720

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	36	13	5	3	1	1	79	8	527
2020	Non-visible minority	37	40	11	9	2	0	0	78	12	2716

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	37	15	6	3	1	2	76	9	517
2020	Non-visible minority	36	39	16	6	2	1	1	76	8	2700

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	33	14	3	2	2	1	80	6	526
2020	Non-visible minority	45	35	12	5	2	1	1	82	6	2710

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	59	18	7	2	3	6	6	87	5	524
2020	Non-visible minority	58	17	8	1	1	8	7	88	3	2717

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	36	9	4	2	0	1	84	6	524
2020	Non-visible minority	51	34	9	3	2	1	0	86	5	2704

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	28	11	5	7	2	1	76	12	525
2020	Non-visible minority	51	28	8	7	4	1	0	80	12	2704

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	27	13	4	3	1	1	81	6	526
2020	Non-visible minority	55	27	9	5	3	1	0	83	7	2714

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	24	39	15	13	8	1	1	64	21	114
2020	Non-visible minority	23	46	13	14	3	1	0	69	17	782
2019	Visible minority	23	46	14	13	4	0	0	70	16	84
2019	Non-visible minority	19	46	10	17	5	2	1	68	22	718

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	96	4	114
2020	Non-visible minority	93	7	782

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	18	30	19	18	14	1	0	48	33	111
2020	Non-visible minority	15	33	18	22	12	0	0	48	34	746

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	16	84	517
2020	Non-visible minority	10	90	2709

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	16	84	522
2020	Non-visible minority	13	87	2713
2019	Visible minority	23	77	440
2019	Non-visible minority	19	81	2425

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	39	61	82
2020	Non-visible minority	54	46	360

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	72	28	82
2020	Non-visible minority	78	22	360
2019	Visible minority	76	24	105
2019	Non-visible minority	83	17	470

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	29	15	3	0	82	3	63
2020	Non-visible minority	55	29	7	7	2	84	9	281
2019	Visible minority	50	34	8	4	3	84	7	79
2019	Non-visible minority	48	31	6	11	3	80	14	386

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	27	9	5	4	3	6	81	9	526
2020	Non-visible minority	52	29	9	4	3	2	2	84	7	2716

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	46	22	2	60	40	526
2020	Non-visible minority	33	47	19	0	59	41	2723

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	44	56	160
2020	Non-visible minority	37	63	917

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	15	25	19	15	22	0	4	42	38	160
2020	Non-visible minority	12	20	16	20	27	1	4	34	50	916

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	9	21	16	20	34	0	1	29	55	160
2020	Non-visible minority	8	16	14	21	39	1	2	24	61	919

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	18	11	5	9	3	13	70	17	525
2020	Non-visible minority	42	19	13	9	7	2	8	67	18	2714
2019	Visible minority	35	20	14	10	13	1	6	60	25	436
2019	Non-visible minority	34	19	16	12	12	1	6	57	25	2403
2018	Visible minority	34	19	17	13	10	1	6	58	24	404
2018	Non-visible minority	35	18	15	10	12	1	8	58	25	2204

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Indigenous Services Canada by Question 120. Are you a member of a visible minority group?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence