2020 Public Service Employee Survey Results for Indigenous Services Canada by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 43 6 15 9 0 0 69 24 317
2020 Not a person with a disability 35 46 4 12 3 0 0 80 16 2933

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 75 16 3 3 2 0 0 92 5 315
2020 Not a person with a disability 75 18 3 2 1 0 1 94 3 2926

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 36 12 16 3 0 0 69 19 315
2020 Not a person with a disability 39 37 10 10 3 0 1 77 14 2933
2019 Person with a disability 35 31 9 14 11 0 0 66 25 212
2019 Not a person with a disability 40 36 7 11 7 0 0 75 18 2659

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 37 15 15 7 0 1 63 22 314
2020 Not a person with a disability 32 40 11 11 5 0 1 73 16 2922
2019 Person with a disability 17 32 14 21 15 0 1 50 36 214
2019 Not a person with a disability 24 40 13 16 7 0 0 64 23 2645
2018 Person with a disability 21 35 11 16 16 1 0 57 33 192
2018 Not a person with a disability 21 43 11 16 8 0 1 65 24 2447

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 33 12 13 5 0 0 70 18 315
2020 Not a person with a disability 42 37 10 8 3 0 0 80 11 2907
2019 Person with a disability 28 32 16 11 12 1 0 61 23 213
2019 Not a person with a disability 39 37 11 9 4 0 0 77 13 2645

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 29 11 14 8 0 0 67 22 315
2020 Not a person with a disability 43 31 10 9 6 0 0 75 15 2921
2019 Person with a disability 33 28 11 14 14 0 0 61 27 214
2019 Not a person with a disability 40 33 10 10 6 0 0 74 16 2655
2018 Person with a disability 35 27 13 15 9 0 0 62 25 192
2018 Not a person with a disability 37 35 11 10 6 0 0 73 16 2447

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 31 12 10 6 0 0 72 16 317
2020 Not a person with a disability 42 39 10 6 3 0 0 81 9 2925
2019 Person with a disability 29 37 10 10 13 1 0 67 23 213
2019 Not a person with a disability 38 41 10 7 4 0 0 79 11 2657
2018 Person with a disability 25 40 13 12 10 0 0 65 22 189
2018 Not a person with a disability 34 42 12 8 4 0 0 76 12 2437

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 30 13 16 10 0 0 60 26 317
2020 Not a person with a disability 35 34 13 11 6 0 0 70 17 2925
2019 Person with a disability 21 30 16 15 18 0 0 51 33 214
2019 Not a person with a disability 29 36 14 13 8 0 0 65 20 2656
2018 Person with a disability 19 22 17 17 25 0 0 41 42 190
2018 Not a person with a disability 26 34 16 13 10 1 0 61 23 2446

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 41 11 12 8 0 0 69 20 315
2020 Not a person with a disability 34 40 11 11 3 0 0 74 15 2913
2019 Person with a disability 20 34 14 17 16 0 0 54 32 214
2019 Not a person with a disability 30 41 11 12 6 0 0 71 17 2647
2018 Person with a disability 22 33 15 17 12 0 0 55 30 192
2018 Not a person with a disability 26 43 12 11 7 0 0 69 18 2440

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 35 9 7 5 0 0 79 12 316
2020 Not a person with a disability 49 36 8 5 2 0 0 86 6 2912
2019 Person with a disability 35 32 15 10 7 0 1 68 17 213
2019 Not a person with a disability 42 39 11 5 3 0 0 81 8 2643
2018 Person with a disability 30 45 9 9 5 1 1 76 14 191
2018 Not a person with a disability 42 40 10 5 2 1 0 83 7 2442

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 31 15 12 12 0 0 61 24 316
2020 Not a person with a disability 38 34 12 10 6 0 0 72 16 2919
2019 Person with a disability 23 26 17 19 15 0 0 49 34 214
2019 Not a person with a disability 32 36 13 11 8 0 0 68 18 2655
2018 Person with a disability 19 28 15 17 20 0 0 48 37 192
2018 Not a person with a disability 27 39 13 13 8 0 0 66 21 2430

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 31 12 3 3 0 0 82 6 316
2020 Not a person with a disability 59 30 7 2 2 0 0 89 4 2912
2019 Person with a disability 49 30 8 9 4 0 0 79 13 210
2019 Not a person with a disability 55 33 8 3 1 0 0 88 4 2639
2018 Person with a disability 43 36 13 6 2 0 0 79 8 190
2018 Not a person with a disability 52 34 9 4 1 0 0 86 5 2424

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 35 14 14 9 0 0 63 23 316
2020 Not a person with a disability 37 37 12 9 4 0 0 75 14 2910
2019 Person with a disability 17 38 14 17 13 0 2 56 30 213
2019 Not a person with a disability 32 37 14 10 6 0 0 70 17 2638
2018 Person with a disability 19 35 15 15 17 0 0 53 31 190
2018 Not a person with a disability 28 40 12 11 8 0 0 69 19 2432

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 30 19 10 8 0 0 64 18 317
2020 Not a person with a disability 40 34 13 8 5 0 0 75 12 2921
2019 Person with a disability 22 34 16 16 11 0 1 57 28 213
2019 Not a person with a disability 38 35 13 8 6 0 0 72 14 2651
2018 Person with a disability 24 30 16 16 14 0 0 55 30 191
2018 Not a person with a disability 33 35 16 10 6 0 0 68 16 2435

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 36 11 15 8 0 0 66 22 315
2020 Not a person with a disability 36 39 13 9 4 0 0 75 13 2902
2019 Person with a disability 23 29 19 15 13 0 0 52 29 214
2019 Not a person with a disability 31 40 13 11 5 0 0 71 16 2604
2018 Person with a disability 20 34 16 18 13 0 0 53 31 190
2018 Not a person with a disability 28 37 15 12 8 0 0 65 20 2432

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 35 12 6 6 1 0 76 12 317
2020 Not a person with a disability 47 36 9 5 2 0 0 84 7 2931
2019 Person with a disability 35 37 9 11 7 0 0 72 18 213
2019 Not a person with a disability 43 39 10 5 3 0 0 82 8 2660
2018 Person with a disability 23 43 17 12 5 1 0 66 17 191
2018 Not a person with a disability 40 38 11 7 3 0 0 79 10 2441

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 33 19 8 10 0 2 63 18 315
2020 Not a person with a disability 34 31 17 10 8 0 0 64 18 2914
2019 Person with a disability 27 29 22 11 10 0 1 57 21 214
2019 Not a person with a disability 32 31 19 9 8 0 1 64 17 2642
2018 Person with a disability 24 27 26 9 13 0 2 51 22 190
2018 Not a person with a disability 32 32 19 10 7 0 1 65 17 2448

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 28 29 16 10 1 2 27 43 315
2020 Not a person with a disability 12 25 36 18 8 1 1 26 37 2932
2019 Person with a disability 17 28 33 14 5 1 2 20 47 214
2019 Not a person with a disability 13 25 38 16 6 1 1 23 39 2650
2018 Person with a disability 22 26 31 16 5 0 0 21 48 193
2018 Not a person with a disability 12 26 38 14 7 1 1 22 39 2446

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 18 31 24 13 1 3 39 29 315
2020 Not a person with a disability 8 18 28 27 15 2 2 44 27 2912
2019 Person with a disability 22 22 34 10 9 2 2 19 46 214
2019 Not a person with a disability 16 24 29 18 10 2 1 28 42 2646
2018 Person with a disability 25 24 25 17 7 2 0 25 50 194
2018 Not a person with a disability 15 25 28 19 9 2 1 29 42 2440

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 13 20 28 22 10 4 3 34 36 312
2020 Not a person with a disability 13 23 32 20 9 1 1 30 37 2925
2019 Person with a disability 20 26 30 14 6 1 3 21 48 214
2019 Not a person with a disability 19 25 30 16 7 2 1 24 45 2643
2018 Person with a disability 25 26 27 12 9 1 1 21 51 191
2018 Not a person with a disability 22 26 27 15 7 1 2 23 49 2438

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 20 28 21 16 1 3 38 33 315
2020 Not a person with a disability 10 17 33 26 13 0 1 40 27 2912
2019 Person with a disability 14 17 30 26 10 1 2 37 32 212
2019 Not a person with a disability 9 15 36 26 12 1 1 39 24 2641
2018 Person with a disability 13 23 27 20 14 2 0 35 37 192
2018 Not a person with a disability 9 17 34 25 12 1 2 38 28 2434

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 20 25 18 13 2 3 33 41 316
2020 Not a person with a disability 14 21 28 20 14 1 2 35 36 2926
2019 Person with a disability 22 26 22 17 10 1 3 27 50 215
2019 Not a person with a disability 17 22 30 17 11 2 1 29 40 2653
2018 Person with a disability 26 28 21 11 11 2 0 23 55 193
2018 Not a person with a disability 20 23 27 17 9 1 2 28 45 2438

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 20 20 21 17 3 4 41 37 314
2020 Not a person with a disability 11 18 28 22 16 3 2 40 31 2917
2019 Person with a disability 25 18 31 10 11 2 3 22 45 212
2019 Not a person with a disability 17 23 28 16 12 3 1 29 42 2646
2018 Person with a disability 22 28 25 10 10 3 1 22 52 194
2018 Not a person with a disability 18 24 27 17 10 2 3 28 44 2435

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 21 29 17 13 3 2 31 38 313
2020 Not a person with a disability 14 21 33 18 10 2 2 29 36 2924
2019 Person with a disability 25 24 23 16 8 2 2 24 52 214
2019 Not a person with a disability 19 24 32 14 8 2 1 23 44 2642
2018 Person with a disability 26 25 30 10 7 2 1 17 51 193
2018 Not a person with a disability 21 25 30 15 6 2 2 22 48 2446

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 28 33 18 7 1 1 26 41 314
2020 Not a person with a disability 9 20 37 24 9 0 1 33 30 2929
2019 Person with a disability 22 22 28 20 5 0 2 26 45 214
2019 Not a person with a disability 15 24 31 18 10 1 1 29 39 2653
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 24 19 14 11 6 3 52 27 316
2020 Not a person with a disability 28 30 20 9 6 5 3 62 16 2926
2019 Person with a disability 16 27 21 14 16 4 2 46 32 215
2019 Not a person with a disability 27 29 16 11 10 4 3 60 22 2659
2018 Person with a disability 14 26 16 17 22 5 0 43 41 191
2018 Not a person with a disability 22 30 20 13 9 4 2 56 23 2438

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 23 12 15 10 1 0 63 25 314
2020 Not a person with a disability 47 28 8 9 6 1 0 76 15 2927
2019 Person with a disability 31 25 13 15 14 2 0 57 30 215
2019 Not a person with a disability 43 29 9 11 8 1 0 73 19 2655
2018 Person with a disability 28 26 8 18 20 1 0 54 38 190
2018 Not a person with a disability 39 30 10 10 8 1 0 70 19 2432

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 29 10 10 5 1 0 75 15 314
2020 Not a person with a disability 52 32 7 7 2 0 0 84 9 2913
2019 Person with a disability 34 28 13 18 7 0 0 62 25 215
2019 Not a person with a disability 44 33 7 10 6 0 0 77 15 2652
2018 Person with a disability 31 36 7 14 11 0 0 68 25 190
2018 Not a person with a disability 41 37 9 9 4 0 0 78 13 2433

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 38 13 8 6 2 0 73 14 317
2020 Not a person with a disability 46 35 10 5 2 1 0 82 8 2909
2019 Person with a disability 30 34 13 11 9 3 0 66 20 215
2019 Not a person with a disability 42 35 12 6 3 1 0 78 10 2651
2018 Person with a disability 25 36 16 10 10 3 0 62 21 191
2018 Not a person with a disability 38 39 13 6 3 1 0 77 10 2433

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 39 22 13 10 9 4 3 66 20 316
2020 Not a person with a disability 47 25 12 5 5 4 2 76 11 2931
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 21 20 5 5 2 6 68 11 316
2020 Not a person with a disability 54 25 12 4 3 1 3 81 7 2925
2019 Person with a disability 36 26 15 7 10 3 4 67 18 215
2019 Not a person with a disability 49 28 14 3 3 1 2 79 6 2660

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 29 15 7 8 1 0 69 15 315
2020 Not a person with a disability 48 28 12 7 5 0 0 76 12 2928
2019 Person with a disability 29 24 17 12 16 2 1 54 29 215
2019 Not a person with a disability 43 30 12 7 6 0 0 74 13 2655
2018 Person with a disability 28 33 11 16 13 0 0 60 29 189
2018 Not a person with a disability 39 33 12 9 6 1 0 72 16 2430

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 23 16 5 9 3 2 69 14 312
2020 Not a person with a disability 52 22 14 6 4 2 1 76 10 2925

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 30 15 10 7 0 0 68 17 316
2020 Not a person with a disability 49 28 12 6 4 0 0 78 10 2925
2019 Person with a disability 31 26 14 13 14 2 1 58 27 213
2019 Not a person with a disability 44 30 10 9 6 0 1 75 15 2646
2018 Person with a disability 34 24 14 14 13 1 0 58 27 190
2018 Not a person with a disability 42 30 11 10 6 1 0 73 16 2418

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 41 59 316
2020 Not a person with a disability 36 64 2933

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 18 14 4 5 4 10 74 11 317
2020 Not a person with a disability 52 17 9 3 2 4 13 83 6 2931

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 27 11 8 6 1 1 75 14 317
2020 Not a person with a disability 56 24 9 6 4 0 0 80 10 2937
2019 Person with a disability 33 28 11 14 11 1 1 63 26 212
2019 Not a person with a disability 51 27 10 6 5 0 0 78 12 2662
2018 Person with a disability 32 31 11 15 11 0 0 63 26 190
2018 Not a person with a disability 49 26 11 7 7 1 0 75 13 2423
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 23 16 11 8 6 0 62 21 317
2020 Not a person with a disability 39 31 13 7 5 5 0 74 13 2933
2019 Person with a disability 18 29 17 16 17 4 0 49 34 215
2019 Not a person with a disability 31 33 16 10 7 4 0 66 17 2655
2018 Person with a disability 22 27 13 14 17 6 1 53 34 193
2018 Not a person with a disability 27 31 17 11 8 5 1 62 20 2447

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 25 17 12 10 1 0 61 22 316
2020 Not a person with a disability 36 32 15 9 6 2 0 70 15 2925
2019 Person with a disability 19 26 18 15 19 2 0 46 35 215
2019 Not a person with a disability 28 33 16 12 9 2 0 62 22 2651
2018 Person with a disability 20 21 17 18 20 3 1 42 40 193
2018 Not a person with a disability 25 32 17 13 11 2 1 58 24 2449

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 28 21 11 11 5 0 55 23 315
2020 Not a person with a disability 26 34 18 11 7 4 0 63 19 2924
2019 Person with a disability 12 25 22 18 17 6 0 39 38 215
2019 Not a person with a disability 21 30 19 16 11 4 0 53 27 2647
2018 Person with a disability 12 23 16 18 23 8 1 38 45 193
2018 Not a person with a disability 17 29 20 16 12 5 0 49 30 2442

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 31 19 12 11 4 0 57 23 316
2020 Not a person with a disability 26 35 15 13 8 2 0 62 22 2927
2019 Person with a disability 11 24 22 19 20 3 0 36 41 214
2019 Not a person with a disability 19 29 17 19 12 3 0 50 32 2652
2018 Person with a disability 14 23 12 22 27 3 0 38 50 193
2018 Not a person with a disability 16 30 17 18 16 2 0 47 35 2448

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 17 13 6 11 14 5 63 21 318
2020 Not a person with a disability 35 17 11 7 8 12 9 67 19 2929
2019 Person with a disability 30 10 8 9 10 25 9 60 28 215
2019 Not a person with a disability 30 14 10 9 11 18 8 59 27 2666
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 38 17 11 5 3 0 66 16 317
2020 Not a person with a disability 29 44 15 8 3 1 0 74 11 2935
2019 Person with a disability 16 35 21 14 13 1 0 51 28 215
2019 Not a person with a disability 23 42 17 12 5 1 0 65 17 2660
2018 Person with a disability 13 34 21 18 14 0 0 47 32 191
2018 Not a person with a disability 22 42 17 13 6 1 0 64 19 2432

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 25 25 18 10 2 0 46 29 316
2020 Not a person with a disability 19 35 20 17 7 2 0 55 25 2913
2019 Person with a disability 9 22 14 29 25 2 0 31 55 214
2019 Not a person with a disability 13 26 21 24 15 1 0 39 39 2652

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 33 13 14 8 3 1 65 22 318
2020 Not a person with a disability 30 34 15 12 6 2 1 66 18 2923
2019 Person with a disability 22 31 16 14 15 1 1 54 30 214
2019 Not a person with a disability 28 33 15 13 7 3 1 63 21 2657
2018 Person with a disability 19 38 9 16 16 2 0 59 33 194
2018 Not a person with a disability 27 36 14 13 7 2 1 65 20 2440

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 29 20 14 6 2 0 59 21 316
2020 Not a person with a disability 32 36 18 8 4 1 0 70 12 2920
2019 Person with a disability 18 26 25 12 17 3 0 45 29 215
2019 Not a person with a disability 26 35 22 9 7 2 0 62 16 2653
2018 Person with a disability 15 32 17 15 17 3 0 49 34 194
2018 Not a person with a disability 24 38 21 10 5 1 0 63 16 2432

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 21 20 14 20 10 0 40 38 318
2020 Not a person with a disability 21 23 18 13 12 10 2 50 29 2928
2019 Person with a disability 12 17 17 14 33 6 2 31 51 214
2019 Not a person with a disability 17 21 20 14 17 9 2 43 35 2657
2018 Person with a disability 12 13 14 21 34 5 1 27 58 194
2018 Not a person with a disability 16 23 20 15 15 9 2 45 33 2439

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 27 23 12 13 3 1 50 26 317
2020 Not a person with a disability 28 32 18 12 7 2 0 62 20 2925
2019 Person with a disability 15 28 18 17 18 4 0 45 37 214
2019 Not a person with a disability 23 32 17 14 11 3 0 57 26 2658
2018 Person with a disability 15 22 13 20 26 3 1 38 48 194
2018 Not a person with a disability 20 32 18 15 12 3 0 54 28 2440

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 23 19 13 19 4 3 45 35 317
2020 Not a person with a disability 25 28 17 13 12 3 2 55 27 2931
2019 Person with a disability 12 19 17 17 30 3 2 33 49 215
2019 Not a person with a disability 21 28 16 15 17 3 1 51 33 2658
2018 Person with a disability 15 21 10 16 34 3 1 38 52 194
2018 Not a person with a disability 18 25 17 17 19 3 2 45 37 2442

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 23 16 9 5 2 4 68 15 318
2020 Not a person with a disability 48 24 13 7 4 1 3 75 11 2929
2019 Person with a disability 41 27 13 9 6 1 4 71 15 213
2019 Not a person with a disability 48 25 13 6 3 1 3 77 10 2658

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 22 17 9 6 2 5 65 16 316
2020 Not a person with a disability 48 25 14 6 3 1 3 76 9 2934
2019 Person with a disability 34 23 16 10 11 1 5 61 22 213
2019 Not a person with a disability 43 25 18 7 4 1 3 70 11 2651

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 13 9 4 8 6 5 77 13 316
2020 Not a person with a disability 72 11 6 2 3 3 3 88 6 2916
2019 Person with a disability 45 13 11 6 13 6 5 65 22 211
2019 Not a person with a disability 65 12 7 3 4 4 4 84 8 2657

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 51 17 12 3 8 5 4 75 12 317
2020 Not a person with a disability 73 11 5 2 1 2 7 92 3 2927
2019 Person with a disability 43 13 12 9 12 5 6 63 23 212
2019 Not a person with a disability 74 8 4 1 1 2 9 92 3 2653

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 39 18 13 7 3 0 60 21 318
2020 Not a person with a disability 25 42 17 9 4 3 0 70 13 2927
2019 Person with a disability 10 31 27 16 14 3 0 42 31 215
2019 Not a person with a disability 20 43 18 11 5 3 1 65 16 2657
2018 Person with a disability 12 32 16 18 17 5 0 46 37 194
2018 Not a person with a disability 20 36 22 12 7 3 0 58 19 2448

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 34 15 13 8 2 0 63 22 318
2020 Not a person with a disability 38 37 13 7 4 1 0 76 11 2919
2019 Person with a disability 19 35 18 16 10 1 0 55 27 214
2019 Not a person with a disability 32 40 14 9 4 1 0 73 13 2647
2018 Person with a disability 25 34 14 14 13 1 0 59 27 191
2018 Not a person with a disability 35 40 13 7 4 1 0 77 10 2438

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 30 16 8 8 5 0 67 16 318
2020 Not a person with a disability 42 35 13 5 3 3 0 79 8 2927
2019 Person with a disability 28 33 13 11 12 2 0 63 24 214
2019 Not a person with a disability 38 38 13 5 3 2 0 78 9 2652
2018 Person with a disability 31 32 16 6 12 2 0 65 19 191
2018 Not a person with a disability 37 38 14 6 3 2 1 76 9 2441

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 23 20 11 8 5 0 59 20 318
2020 Not a person with a disability 37 34 16 6 3 5 0 74 10 2935

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 21 14 10 11 2 0 64 22 315
2020 Not a person with a disability 42 30 12 7 4 3 1 76 11 2928

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 36 12 6 8 0 0 74 14 316
2020 Not a person with a disability 51 33 9 5 2 0 0 84 7 2927
2019 Person with a disability 23 37 17 8 15 0 0 60 23 214
2019 Not a person with a disability 43 37 11 6 3 0 0 79 9 2656
2018 Person with a disability 26 35 13 11 14 0 0 61 25 192
2018 Not a person with a disability 41 39 12 5 3 0 0 80 9 2440

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 27 16 12 11 1 0 60 23 316
2020 Not a person with a disability 37 32 17 9 5 1 0 69 14 2931
2019 Person with a disability 16 29 22 12 21 0 0 45 33 215
2019 Not a person with a disability 30 32 19 11 8 0 0 62 19 2659
2018 Person with a disability 17 27 19 16 21 0 0 44 37 191
2018 Not a person with a disability 28 32 19 11 9 1 0 61 20 2435

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 32 15 14 7 1 0 63 22 316
2020 Not a person with a disability 37 34 16 8 4 0 0 72 12 2915
2019 Person with a disability 17 29 19 18 16 0 0 46 35 213
2019 Not a person with a disability 30 34 16 12 7 0 0 65 18 2652
2018 Person with a disability 16 32 17 17 17 1 0 49 34 191
2018 Not a person with a disability 28 34 19 12 7 0 0 62 19 2427

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 16 20 13 14 3 1 50 28 314
2020 Not a person with a disability 35 25 18 12 7 3 0 62 19 2931
2019 Person with a disability 19 22 22 14 18 3 1 43 33 215
2019 Not a person with a disability 30 25 18 13 11 3 0 57 25 2658
2018 Person with a disability 20 18 16 18 24 4 1 40 43 191
2018 Not a person with a disability 28 24 19 14 12 3 0 54 26 2443
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 30 25 45 318
2020 Not a person with a disability 27 36 37 2935
2019 Person with a disability 38 24 38 215
2019 Not a person with a disability 31 35 35 2668
2018 Person with a disability 37 22 42 193
2018 Not a person with a disability 32 30 38 2448

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 12 21 40 6 5 16 100
2020 Not a person with a disability 15 31 42 3 4 7 819
2019 Person with a disability 17 25 37 10 7 4 87
2019 Not a person with a disability 14 27 39 6 7 7 881
2018 Person with a disability 12 20 46 9 7 6 71
2018 Not a person with a disability 15 26 34 8 9 8 831
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 26 74 317
2020 Not a person with a disability 14 86 2929
2019 Person with a disability 38 62 214
2019 Not a person with a disability 20 80 2661
2018 Person with a disability 43 57 194
2018 Not a person with a disability 19 81 2449

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 57 43 79
2020 Not a person with a disability 48 52 403
2019 Person with a disability 49 51 83
2019 Not a person with a disability 49 51 525
2018 Person with a disability 54 46 85
2018 Not a person with a disability 47 53 455

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 66 34 79
2020 Not a person with a disability 56 44 403
2019 Person with a disability 75 25 83
2019 Not a person with a disability 55 45 525
2018 Person with a disability 77 23 85
2018 Not a person with a disability 56 44 455

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 79
2020 Not a person with a disability 8 92 403
2019 Person with a disability 10 90 83
2019 Not a person with a disability 10 90 525
2018 Person with a disability 10 90 85
2018 Not a person with a disability 8 92 455

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 85
2018 Not a person with a disability 4 96 455

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 79
2020 Not a person with a disability 7 93 403
2019 Person with a disability 6 94 83
2019 Not a person with a disability 7 93 525
2018 Person with a disability 7 93 85
2018 Not a person with a disability 10 90 455

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 18 82 79
2020 Not a person with a disability 14 86 403
2019 Person with a disability 18 82 83
2019 Not a person with a disability 16 84 525
2018 Person with a disability 14 86 85
2018 Not a person with a disability 16 84 455

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 79
2020 Not a person with a disability 5 95 403
2019 Person with a disability 8 92 83
2019 Not a person with a disability 5 95 525
2018 Person with a disability 5 95 85
2018 Not a person with a disability 7 93 455

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 41 59 79
2020 Not a person with a disability 43 57 403
2019 Person with a disability 50 50 82
2019 Not a person with a disability 41 59 519
2018 Person with a disability 49 51 85
2018 Not a person with a disability 43 57 456

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 41 59 79
2020 Not a person with a disability 44 56 403
2019 Person with a disability 48 52 82
2019 Not a person with a disability 42 58 519
2018 Person with a disability 41 59 85
2018 Not a person with a disability 40 60 456

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 56 44 79
2020 Not a person with a disability 44 56 403
2019 Person with a disability 62 38 82
2019 Not a person with a disability 49 51 519
2018 Person with a disability 65 35 85
2018 Not a person with a disability 47 53 456

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 55 45 79
2020 Not a person with a disability 40 60 403
2019 Person with a disability 44 56 82
2019 Not a person with a disability 38 62 519
2018 Person with a disability 44 56 85
2018 Not a person with a disability 39 61 456

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 42 58 79
2020 Not a person with a disability 39 61 403
2019 Person with a disability 49 51 82
2019 Not a person with a disability 37 63 519
2018 Person with a disability 49 51 85
2018 Not a person with a disability 35 65 456

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 59 41 79
2020 Not a person with a disability 52 48 403
2019 Person with a disability 55 45 82
2019 Not a person with a disability 53 47 519
2018 Person with a disability 60 40 85
2018 Not a person with a disability 49 51 456

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 44 56 79
2020 Not a person with a disability 35 65 403
2019 Person with a disability 38 62 82
2019 Not a person with a disability 34 66 519
2018 Person with a disability 45 55 85
2018 Not a person with a disability 33 67 456

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 79
2020 Not a person with a disability 4 96 403
2019 Person with a disability 10 90 82
2019 Not a person with a disability 7 93 519

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 79
2020 Not a person with a disability 13 87 403
2019 Person with a disability 14 86 82
2019 Not a person with a disability 11 89 519
2018 Person with a disability 15 85 85
2018 Not a person with a disability 9 91 456

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 62 38 79
2020 Not a person with a disability 47 53 403
2019 Person with a disability 56 44 82
2019 Not a person with a disability 47 53 519
2018 Person with a disability 66 34 85
2018 Not a person with a disability 44 56 456

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 28 72 79
2020 Not a person with a disability 24 76 403
2019 Person with a disability 32 68 82
2019 Not a person with a disability 26 74 519
2018 Person with a disability 31 69 85
2018 Not a person with a disability 25 75 456

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 30 70 79
2020 Not a person with a disability 19 81 403
2019 Person with a disability 21 79 82
2019 Not a person with a disability 17 83 519
2018 Person with a disability 20 80 85
2018 Not a person with a disability 14 86 456

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 60 40 79
2020 Not a person with a disability 57 43 403
2019 Person with a disability 64 36 82
2019 Not a person with a disability 60 40 517
2018 Person with a disability 64 36 85
2018 Not a person with a disability 52 48 455

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 26 74 79
2020 Not a person with a disability 30 70 403
2019 Person with a disability 28 72 82
2019 Not a person with a disability 33 67 517
2018 Person with a disability 26 74 85
2018 Not a person with a disability 28 72 455

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 79
2020 Not a person with a disability 11 89 403
2019 Person with a disability 14 86 82
2019 Not a person with a disability 9 91 517
2018 Person with a disability 11 89 85
2018 Not a person with a disability 7 93 455

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 33 67 79
2020 Not a person with a disability 18 82 403
2019 Person with a disability 32 68 82
2019 Not a person with a disability 23 77 517
2018 Person with a disability 32 68 85
2018 Not a person with a disability 14 86 455

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 79
2020 Not a person with a disability 11 89 403
2019 Person with a disability 12 88 82
2019 Not a person with a disability 12 88 517
2018 Person with a disability 13 87 85
2018 Not a person with a disability 8 92 455

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 79
2020 Not a person with a disability 7 93 403
2019 Person with a disability 14 86 82
2019 Not a person with a disability 7 93 517
2018 Person with a disability 8 92 85
2018 Not a person with a disability 4 96 455

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 79
2020 Not a person with a disability 12 88 403
2019 Person with a disability 16 84 82
2019 Not a person with a disability 14 86 517
2018 Person with a disability 11 89 85
2018 Not a person with a disability 15 85 455

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 23 77 79
2020 Not a person with a disability 13 87 403
2019 Person with a disability 14 86 82
2019 Not a person with a disability 12 88 517
2018 Person with a disability 14 86 85
2018 Not a person with a disability 9 91 455

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 20 80 79
2020 Not a person with a disability 22 78 403
2019 Person with a disability 22 78 82
2019 Not a person with a disability 21 79 517
2018 Person with a disability 23 77 85
2018 Not a person with a disability 26 74 455

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 9 91 72
2019 Not a person with a disability 13 87 483
2018 Person with a disability 9 91 80
2018 Not a person with a disability 8 92 439

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 66
2020 Not a person with a disability 13 87 373
2019 Person with a disability 10 90 72
2019 Not a person with a disability 17 83 483
2018 Person with a disability 9 91 80
2018 Not a person with a disability 18 82 439

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 9 91 72
2019 Not a person with a disability 8 92 483
2018 Person with a disability 8 92 80
2018 Not a person with a disability 6 94 439

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 6 94 72
2019 Not a person with a disability 7 93 483

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 66
2020 Not a person with a disability 8 92 373
2019 Person with a disability 12 88 72
2019 Not a person with a disability 10 90 483
2018 Person with a disability 10 90 80
2018 Not a person with a disability 11 89 439

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 10 90 72
2019 Not a person with a disability 8 92 483
2018 Person with a disability 11 89 80
2018 Not a person with a disability 11 89 439

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 66
2020 Not a person with a disability 13 87 373
2019 Person with a disability 12 88 72
2019 Not a person with a disability 12 88 483
2018 Person with a disability 13 87 80
2018 Not a person with a disability 9 91 439

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 9 91 72
2019 Not a person with a disability 12 88 483
2018 Person with a disability 12 88 80
2018 Not a person with a disability 13 87 439

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 24 76 66
2020 Not a person with a disability 17 83 373
2019 Person with a disability 16 84 72
2019 Not a person with a disability 14 86 483
2018 Person with a disability 12 88 80
2018 Not a person with a disability 11 89 439

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 38 62 66
2020 Not a person with a disability 32 68 373
2019 Person with a disability 45 55 72
2019 Not a person with a disability 34 66 483
2018 Person with a disability 35 65 80
2018 Not a person with a disability 30 70 439

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 66
2020 Not a person with a disability 5 95 373
2019 Person with a disability 7 93 72
2019 Not a person with a disability 7 93 483
2018 Person with a disability 14 86 80
2018 Not a person with a disability 7 93 439

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 57 43 66
2020 Not a person with a disability 49 51 373
2019 Person with a disability 57 43 72
2019 Not a person with a disability 46 54 483
2018 Person with a disability 62 38 80
2018 Not a person with a disability 44 56 439

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 66
2020 Not a person with a disability 3 97 373

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 77 23 66
2020 Not a person with a disability 58 42 373
2019 Person with a disability 58 42 72
2019 Not a person with a disability 62 38 483
2018 Person with a disability 67 33 80
2018 Not a person with a disability 61 39 439

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 8 92 80
2018 Not a person with a disability 3 97 439

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 66
2020 Not a person with a disability 14 86 373
2019 Person with a disability 11 89 72
2019 Not a person with a disability 13 87 483
2018 Person with a disability 17 83 80
2018 Not a person with a disability 13 87 439

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 14 20 7 16 22 6 40 32 317
2020 Not a person with a disability 17 15 19 7 8 27 6 49 23 2934
2019 Person with a disability 11 14 19 12 22 17 5 32 44 214
2019 Not a person with a disability 14 16 21 10 12 22 5 42 29 2656
2018 Person with a disability 8 16 19 16 25 11 5 28 49 191
2018 Not a person with a disability 12 18 25 11 9 19 5 40 26 2447

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 25 21 11 11 9 0 53 25 317
2020 Not a person with a disability 29 29 20 7 6 8 1 64 15 2932
2019 Person with a disability 21 21 18 12 19 7 2 46 34 214
2019 Not a person with a disability 26 28 19 9 9 8 1 60 19 2662
2018 Person with a disability 16 24 18 15 23 4 0 41 40 189
2018 Not a person with a disability 23 31 22 9 7 8 1 59 17 2444
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 20 80 316
2020 Not a person with a disability 8 92 2923
2019 Person with a disability 28 72 215
2019 Not a person with a disability 11 89 2653
2018 Person with a disability 31 69 193
2018 Not a person with a disability 10 90 2454

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 51 49 66
2020 Not a person with a disability 32 68 225
2019 Person with a disability 48 52 63
2019 Not a person with a disability 34 66 291
2018 Person with a disability 46 54 62
2018 Not a person with a disability 35 65 252

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 76 24 66
2020 Not a person with a disability 74 26 225
2019 Person with a disability 80 20 63
2019 Not a person with a disability 67 33 291
2018 Person with a disability 78 22 62
2018 Not a person with a disability 67 33 252

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 66
2020 Not a person with a disability 6 94 225
2019 Person with a disability 10 90 63
2019 Not a person with a disability 5 95 291
2018 Person with a disability 8 92 62
2018 Not a person with a disability 4 96 252

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 66
2020 Not a person with a disability 6 94 225
2018 Person with a disability 10 90 62
2018 Not a person with a disability 4 96 252

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 66
2020 Not a person with a disability 18 82 225
2019 Person with a disability 17 83 63
2019 Not a person with a disability 21 79 291
2018 Person with a disability 14 86 62
2018 Not a person with a disability 18 82 252

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 17 83 63
2019 Not a person with a disability 11 89 291
2018 Person with a disability 8 92 62
2018 Not a person with a disability 12 88 252

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 31 69 66
2020 Not a person with a disability 47 53 225
2019 Person with a disability 36 64 62
2019 Not a person with a disability 54 46 288
2018 Person with a disability 26 74 61
2018 Not a person with a disability 52 48 252

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 25 75 66
2020 Not a person with a disability 26 74 225
2019 Person with a disability 21 79 62
2019 Not a person with a disability 24 76 288
2018 Person with a disability 20 80 61
2018 Not a person with a disability 28 72 252

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 66
2020 Not a person with a disability 19 81 225
2019 Person with a disability 11 89 62
2019 Not a person with a disability 21 79 288
2018 Person with a disability 12 88 61
2018 Not a person with a disability 21 79 252

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 30 70 66
2020 Not a person with a disability 26 74 225
2019 Person with a disability 21 79 62
2019 Not a person with a disability 24 76 288
2018 Person with a disability 15 85 61
2018 Not a person with a disability 20 80 252

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 26 74 66
2020 Not a person with a disability 20 80 225
2019 Person with a disability 27 73 62
2019 Not a person with a disability 20 80 288
2018 Person with a disability 24 76 61
2018 Not a person with a disability 20 80 252

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 66
2020 Not a person with a disability 4 96 225

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 66
2020 Not a person with a disability 3 97 225

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 12 88 66
2020 Not a person with a disability 5 95 225
2019 Person with a disability 12 88 62
2019 Not a person with a disability 8 92 288

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 66
2020 Not a person with a disability 15 85 225
2019 Person with a disability 14 86 62
2019 Not a person with a disability 14 86 288
2018 Person with a disability 8 92 61
2018 Not a person with a disability 9 91 252

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 61
2018 Not a person with a disability 0 100 252

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 61 39 66
2020 Not a person with a disability 2 98 225
2019 Person with a disability 59 41 62
2019 Not a person with a disability 2 98 288

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 62
2019 Not a person with a disability 0 100 288

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 25 75 66
2020 Not a person with a disability 19 81 225
2019 Person with a disability 19 81 62
2019 Not a person with a disability 12 88 288
2018 Person with a disability 18 82 61
2018 Not a person with a disability 11 89 252

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 45 55 66
2020 Not a person with a disability 32 68 225
2019 Person with a disability 51 49 62
2019 Not a person with a disability 24 76 283
2018 Person with a disability 37 63 62
2018 Not a person with a disability 24 76 253

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 25 75 66
2020 Not a person with a disability 16 84 225
2019 Person with a disability 18 82 62
2019 Not a person with a disability 11 89 283
2018 Person with a disability 7 93 62
2018 Not a person with a disability 11 89 253

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 66
2020 Not a person with a disability 7 93 225
2019 Person with a disability 10 90 62
2019 Not a person with a disability 4 96 283

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 38 62 66
2020 Not a person with a disability 12 88 225
2019 Person with a disability 34 66 62
2019 Not a person with a disability 12 88 283
2018 Person with a disability 24 76 62
2018 Not a person with a disability 8 92 253

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 66
2020 Not a person with a disability 4 96 225
2019 Person with a disability 14 86 62
2019 Not a person with a disability 4 96 283

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 66
2020 Not a person with a disability 6 94 225
2019 Person with a disability 12 88 62
2019 Not a person with a disability 2 98 283

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 66
2020 Not a person with a disability 9 91 225
2019 Person with a disability 14 86 62
2019 Not a person with a disability 6 94 283
2018 Person with a disability 10 90 62
2018 Not a person with a disability 8 92 252

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 30 70 66
2020 Not a person with a disability 47 53 225
2019 Person with a disability 38 62 62
2019 Not a person with a disability 51 49 283
2018 Person with a disability 41 59 62
2018 Not a person with a disability 57 43 253

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 57
2020 Not a person with a disability 8 92 210
2018 Person with a disability 10 90 60
2018 Not a person with a disability 15 85 250

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 8 92 57
2020 Not a person with a disability 8 92 210
2019 Person with a disability 8 92 51
2019 Not a person with a disability 8 92 261

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 57
2020 Not a person with a disability 12 88 210

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 22 78 57
2020 Not a person with a disability 11 89 210
2019 Person with a disability 13 87 51
2019 Not a person with a disability 8 92 261
2018 Person with a disability 15 85 60
2018 Not a person with a disability 9 91 250

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 38 62 57
2020 Not a person with a disability 28 72 210
2019 Person with a disability 33 67 51
2019 Not a person with a disability 26 74 261
2018 Person with a disability 37 63 60
2018 Not a person with a disability 17 83 250

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 57
2020 Not a person with a disability 5 95 210
2019 Person with a disability 10 90 51
2019 Not a person with a disability 6 94 261
2018 Person with a disability 12 88 60
2018 Not a person with a disability 5 95 250

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 53 47 57
2020 Not a person with a disability 38 62 210
2019 Person with a disability 55 45 51
2019 Not a person with a disability 35 65 261
2018 Person with a disability 57 43 60
2018 Not a person with a disability 35 65 250

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 65 35 57
2020 Not a person with a disability 67 33 210
2019 Person with a disability 69 31 51
2019 Not a person with a disability 65 35 261
2018 Person with a disability 72 28 60
2018 Not a person with a disability 58 42 250

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 14 86 57
2020 Not a person with a disability 15 85 210
2019 Person with a disability 12 88 51
2019 Not a person with a disability 15 85 261
2018 Person with a disability 15 85 60
2018 Not a person with a disability 17 83 248

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 12 23 6 11 25 7 42 24 318
2020 Not a person with a disability 18 16 22 5 4 30 6 53 13 2924
2019 Person with a disability 13 11 27 7 17 20 5 32 32 215
2019 Not a person with a disability 16 15 25 5 7 26 6 45 19 2654
2018 Person with a disability 13 11 26 8 20 20 3 30 36 192
2018 Not a person with a disability 14 18 29 6 5 23 5 45 15 2442

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 22 21 7 11 12 0 55 20 315
2020 Not a person with a disability 32 30 19 6 3 9 1 68 10 2927
2019 Person with a disability 21 22 23 5 17 9 3 49 25 214
2019 Not a person with a disability 28 27 20 7 6 10 2 63 14 2653
2018 Person with a disability 17 24 22 10 18 8 1 44 31 193
2018 Not a person with a disability 24 29 24 7 5 9 2 60 13 2441

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 4 0 18 19 45 15 0 5 74 22
2020 Not a person with a disability 4 9 18 22 39 8 0 14 66 110
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 20 17 11 20 0 1 51 31 318
2020 Not a person with a disability 34 25 17 10 12 0 1 61 22 2931

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 28 18 14 13 0 0 55 27 314
2020 Not a person with a disability 30 30 20 10 9 0 1 60 20 2921
2019 Person with a disability 13 23 24 16 25 0 0 35 41 215
2019 Not a person with a disability 19 25 21 15 19 0 1 45 34 2654
2018 Person with a disability 15 19 18 15 30 1 2 35 47 190
2018 Not a person with a disability 17 22 24 16 20 0 1 40 36 2450

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 24 26 12 19 0 1 42 32 318
2020 Not a person with a disability 17 25 25 17 16 0 0 42 33 2932
2019 Person with a disability 16 26 25 13 19 1 0 42 33 213
2019 Not a person with a disability 19 26 25 16 13 0 0 45 30 2659
2018 Person with a disability 14 27 22 13 22 0 1 42 36 191
2018 Not a person with a disability 17 25 28 16 14 0 0 42 30 2449

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 26 21 11 12 1 1 54 24 317
2020 Not a person with a disability 24 30 22 13 10 0 1 55 23 2923
2019 Person with a disability 20 32 20 11 13 1 2 54 25 213
2019 Not a person with a disability 26 33 21 11 7 0 1 60 19 2639
2018 Person with a disability 21 25 24 15 13 0 2 47 29 192
2018 Not a person with a disability 22 32 24 13 8 1 1 55 21 2433

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 23 17 14 21 2 1 46 36 317
2020 Not a person with a disability 22 23 22 16 16 1 0 45 33 2922
2019 Person with a disability 15 23 17 20 23 1 1 38 45 213
2019 Not a person with a disability 19 24 23 15 18 0 1 43 34 2644
2018 Person with a disability 15 21 21 11 30 1 1 37 42 191
2018 Not a person with a disability 18 21 23 17 19 1 1 40 36 2435

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 22 13 9 9 1 4 67 19 316
2020 Not a person with a disability 40 25 14 10 8 0 2 66 19 2909
2019 Person with a disability 39 29 10 4 10 0 7 74 15 212
2019 Not a person with a disability 47 25 13 6 6 0 3 75 12 2652
2018 Person with a disability 39 25 16 6 10 0 5 67 17 189
2018 Not a person with a disability 42 27 14 6 5 0 5 73 12 2441

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 24 22 16 14 0 1 47 30 318
2020 Not a person with a disability 27 27 21 12 13 0 0 54 25 2913
2019 Person with a disability 26 24 22 12 14 1 2 51 27 214
2019 Not a person with a disability 29 31 19 11 9 0 0 60 20 2660
2018 Person with a disability 25 20 19 19 17 0 1 45 36 193
2018 Not a person with a disability 28 28 22 11 10 0 1 57 21 2443

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 20 21 7 14 1 6 56 22 315
2020 Not a person with a disability 31 24 19 10 10 0 6 59 21 2921

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 31 19 12 7 2 1 60 20 314
2020 Not a person with a disability 32 35 19 8 4 1 1 68 12 2926
2019 Person with a disability 18 33 21 11 14 0 3 52 26 211
2019 Not a person with a disability 28 34 21 9 6 1 1 63 15 2644
2018 Person with a disability 17 30 30 11 10 1 0 48 22 192
2018 Not a person with a disability 24 34 23 11 7 1 1 59 18 2444

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 27 25 13 10 1 1 51 24 316
2020 Not a person with a disability 25 31 23 13 7 0 1 56 20 2920
2019 Person with a disability 15 28 26 16 14 0 1 44 30 212
2019 Not a person with a disability 21 32 24 13 8 1 0 54 22 2652
2018 Person with a disability 14 24 31 16 15 0 0 38 31 191
2018 Not a person with a disability 19 31 26 14 9 1 1 51 23 2440

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 31 19 13 9 1 1 58 23 317
2020 Not a person with a disability 31 30 19 12 6 0 1 62 18 2920
2019 Person with a disability 15 26 24 16 17 0 1 42 33 212
2019 Not a person with a disability 26 31 21 12 9 1 1 58 21 2646
2018 Person with a disability 20 22 26 19 12 1 0 42 32 193
2018 Not a person with a disability 23 32 23 11 9 1 1 56 21 2439

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 19 14 13 9 1 1 63 23 314
2020 Not a person with a disability 46 26 13 8 6 1 1 72 14 2914
2019 Person with a disability 28 26 20 8 16 0 1 55 24 214
2019 Not a person with a disability 41 27 15 9 7 1 1 69 16 2646

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 31 17 14 11 1 0 58 25 316
2020 Not a person with a disability 28 32 23 11 7 0 1 60 17 2917

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 28 27 11 9 1 0 52 20 315
2020 Not a person with a disability 26 31 22 12 7 0 1 58 20 2918
2019 Person with a disability 26 32 20 10 11 0 1 58 21 211
2019 Not a person with a disability 30 34 19 10 6 1 0 65 16 2641
2018 Person with a disability 19 33 24 15 9 0 0 52 24 191
2018 Not a person with a disability 26 32 21 13 7 0 1 59 20 2433

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 36 15 5 5 0 2 73 11 313
2020 Not a person with a disability 48 29 14 4 3 0 1 78 8 2915
2019 Person with a disability 41 26 15 4 10 1 3 70 15 209
2019 Not a person with a disability 48 25 13 7 5 0 1 74 12 2636
2018 Person with a disability 41 21 16 10 9 0 2 64 19 190
2018 Not a person with a disability 49 25 14 6 4 0 1 75 11 2423

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 32 19 14 12 0 1 54 26 314
2020 Not a person with a disability 28 36 22 9 5 0 0 64 14 2915

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 26 12 9 6 1 2 72 16 317
2020 Not a person with a disability 68 18 6 2 1 0 4 90 3 2915
2019 Person with a disability 40 21 15 9 11 1 5 64 21 213
2019 Not a person with a disability 70 13 5 3 2 1 6 89 5 2639
2018 Person with a disability 39 21 12 12 13 1 2 62 26 189
2018 Not a person with a disability 67 16 7 2 2 1 5 88 5 2425

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 61 16 5 5 8 2 4 81 14 318
2020 Not a person with a disability 74 11 5 3 3 1 2 88 6 2916
2019 Person with a disability 36 24 16 6 16 1 2 61 22 212
2019 Not a person with a disability 62 16 8 5 6 1 2 80 11 2640
2018 Person with a disability 43 17 13 8 18 0 0 60 26 192
2018 Not a person with a disability 62 17 9 4 4 1 3 82 9 2440

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 28 7 3 4 1 3 85 7 315
2020 Not a person with a disability 63 23 8 2 2 0 2 88 4 2910
2019 Person with a disability 42 30 15 5 6 1 1 74 11 211
2019 Not a person with a disability 50 30 11 5 4 0 1 80 9 2635
2018 Person with a disability 39 27 18 9 7 0 0 66 16 191
2018 Not a person with a disability 49 31 12 4 3 0 1 81 7 2444

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 21 9 7 7 1 2 76 14 314
2020 Not a person with a disability 63 18 9 4 4 0 1 82 9 2907
2019 Person with a disability 39 19 17 10 14 0 0 59 24 213
2019 Not a person with a disability 56 21 10 6 6 0 1 78 12 2628
2018 Person with a disability 39 18 15 16 12 0 0 57 28 191
2018 Not a person with a disability 53 22 12 7 5 1 1 76 12 2431

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 9 3 1 1 0 31 92 4 318
2020 Not a person with a disability 59 14 5 2 1 0 19 91 3 2915
2019 Person with a disability 48 12 2 2 2 0 34 90 7 207
2019 Not a person with a disability 53 15 6 2 2 0 22 88 5 2624
2018 Person with a disability 53 10 3 1 3 0 29 90 6 191
2018 Not a person with a disability 50 12 6 2 1 1 28 87 5 2427

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 21 12 4 3 1 6 81 7 316
2020 Not a person with a disability 61 22 8 4 1 0 3 86 5 2931
2019 Person with a disability 45 26 11 5 5 1 7 78 11 211
2019 Not a person with a disability 57 24 10 4 2 0 3 84 6 2636
2018 Person with a disability 51 19 14 6 2 0 8 76 9 192
2018 Not a person with a disability 53 24 11 4 2 1 4 82 6 2433

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 57 19 11 4 6 1 3 79 10 318
2020 Not a person with a disability 68 17 6 3 3 1 2 87 6 2932
2019 Person with a disability 51 19 17 6 4 1 2 72 10 209
2019 Not a person with a disability 65 18 8 3 3 1 2 85 7 2641
2018 Person with a disability 54 16 8 7 10 0 4 73 18 193
2018 Not a person with a disability 62 16 8 4 6 1 2 82 10 2440

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 29 17 10 6 1 2 65 17 318
2020 Not a person with a disability 47 30 15 5 2 0 1 78 7 2930
2019 Person with a disability 39 30 18 5 5 0 4 71 11 210
2019 Not a person with a disability 55 28 10 4 2 0 1 84 5 2631
2018 Person with a disability 40 26 15 9 8 1 2 67 18 193
2018 Not a person with a disability 50 29 14 4 2 0 2 80 6 2435

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 41 19 9 6 1 0 67 14 317
2020 Not a person with a disability 29 40 21 7 4 0 0 69 10 2928

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 29 36 17 10 1 0 36 27 316
2020 Not a person with a disability 14 32 35 14 5 0 0 46 19 2927
2019 Person with a disability 6 25 41 17 11 0 0 32 28 213
2019 Not a person with a disability 16 33 33 13 5 0 0 49 18 2663
2018 Person with a disability 6 21 39 21 13 0 0 27 34 193
2018 Not a person with a disability 13 31 36 14 6 0 1 44 20 2453

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 23 35 16 4 1 0 20 45 316
2020 Not a person with a disability 13 22 38 19 8 0 0 27 35 2919
2019 Person with a disability 24 27 33 13 4 0 0 17 50 213
2019 Not a person with a disability 13 19 39 20 9 0 0 29 32 2635
2018 Person with a disability 24 28 32 14 3 0 0 17 52 189
2018 Not a person with a disability 11 21 39 21 8 0 1 29 32 2417

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 40 11 8 4 1 0 76 12 318
2020 Not a person with a disability 39 40 13 5 2 1 0 80 7 2931
2019 Person with a disability 19 35 19 13 11 3 0 55 25 212
2019 Not a person with a disability 26 41 16 10 5 2 0 69 15 2652
2018 Person with a disability 13 43 15 14 12 3 0 58 27 192
2018 Not a person with a disability 23 43 17 9 5 2 1 68 14 2437

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 28 35 14 10 9 3 0 65 20 316
2020 Not a person with a disability 34 34 14 11 5 2 0 70 16 2914

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 24 11 13 17 1 0 59 30 318
2020 Not a person with a disability 40 29 10 12 7 1 1 70 20 2920

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 22 15 5 8 4 1 70 14 316
2020 Not a person with a disability 49 27 13 5 4 2 1 79 8 2916

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 29 15 17 12 2 0 55 30 318
2020 Not a person with a disability 33 32 16 10 7 2 0 66 17 2932
2019 Person with a disability 14 21 25 16 23 1 0 36 39 215
2019 Not a person with a disability 19 34 19 16 10 2 0 53 27 2652
2018 Person with a disability 12 24 10 27 24 2 1 37 52 194
2018 Not a person with a disability 17 34 20 17 10 2 1 52 27 2446

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 41 10 5 4 1 0 80 9 318
2020 Not a person with a disability 39 42 10 7 2 0 0 81 9 2931

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 39 12 6 5 1 0 76 11 318
2020 Not a person with a disability 38 39 11 9 2 0 0 78 11 2930

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 37 16 7 4 2 1 73 11 318
2020 Not a person with a disability 36 39 16 6 2 1 1 76 8 2904

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 30 15 4 4 2 2 76 8 317
2020 Not a person with a disability 45 35 12 4 2 1 1 82 6 2923

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 61 13 7 1 2 10 5 88 4 318
2020 Not a person with a disability 58 18 8 1 1 8 7 88 3 2928

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 35 11 3 4 1 0 82 7 314
2020 Not a person with a disability 50 34 9 3 2 1 0 86 5 2919

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 30 10 8 7 1 0 74 15 316
2020 Not a person with a disability 51 28 9 6 5 1 0 80 11 2917

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 30 12 6 4 1 0 78 10 316
2020 Not a person with a disability 56 27 9 4 2 1 0 84 7 2929

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 47 7 7 6 1 2 80 13 71
2020 Not a person with a disability 23 45 14 14 4 1 0 68 18 827
2019 Person with a disability 9 39 10 27 10 2 3 51 39 44
2019 Not a person with a disability 20 47 11 16 4 2 0 69 21 759

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 95 5 72
2020 Not a person with a disability 93 7 827

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 32 16 26 17 0 0 42 42 68
2020 Not a person with a disability 16 33 18 21 12 0 0 48 34 789
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 24 76 314
2020 Not a person with a disability 9 91 2916

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 44 56 315
2020 Not a person with a disability 10 90 2924
2019 Person with a disability 61 39 215
2019 Not a person with a disability 16 84 2659

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 93 7 137
2020 Not a person with a disability 32 68 304

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 76 24 137
2020 Not a person with a disability 77 23 304
2019 Person with a disability 78 22 127
2019 Not a person with a disability 82 18 449

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 32 9 9 5 1 0 78 13 108
2020 Not a person with a disability 59 27 8 5 1 0 0 86 6 235
2019 Person with a disability 34 34 8 18 5 1 0 69 24 98
2019 Not a person with a disability 52 30 6 8 3 0 0 83 10 366

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 29 8 7 8 0 1 77 15 316
2020 Not a person with a disability 51 29 9 4 2 2 3 84 7 2930
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 37 24 1 49 51 318
2020 Not a person with a disability 32 48 19 1 60 40 2936

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 25 75 122
2020 Not a person with a disability 40 60 956

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 17 14 25 28 0 2 30 55 122
2020 Not a person with a disability 13 21 16 19 26 1 4 36 47 955

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 5 13 16 24 38 2 1 19 65 122
2020 Not a person with a disability 8 17 14 20 39 0 1 26 60 958

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 37 18 15 10 8 2 9 62 21 316
2020 Not a person with a disability 42 19 12 8 8 2 9 68 18 2927
2019 Person with a disability 30 19 12 13 17 3 6 54 33 212
2019 Not a person with a disability 34 19 16 11 12 1 6 58 25 2638
2018 Person with a disability 31 17 19 10 14 1 8 52 26 193
2018 Not a person with a disability 35 18 15 11 11 1 8 58 24 2445
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