2020 Public Service Employee Survey Results for Indigenous Services Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 33 46 4 13 4 0 0 79 17 2543
2020 First official language - French 35 46 6 10 3 0 0 81 13 720

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 80 15 2 1 1 0 1 96 2 2533
2020 First official language - French 55 31 5 7 2 0 0 86 9 720

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 39 36 9 11 4 0 1 76 15 2545
2020 First official language - French 33 42 11 10 2 0 1 77 12 716
2019 First official language - English 40 34 6 12 7 0 0 74 20 2410
2019 First official language - French 38 42 9 7 5 0 0 80 12 501

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 30 40 12 13 5 0 1 70 18 2530
2020 First official language - French 36 40 12 9 3 0 1 76 12 719
2019 First official language - English 23 39 13 18 8 0 0 62 25 2401
2019 First official language - French 31 39 17 8 6 0 0 70 13 498
2018 First official language - English 21 42 10 17 9 0 1 64 26 2226
2018 First official language - French 26 44 13 11 6 0 0 70 17 441

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 42 36 9 9 3 0 0 79 12 2523
2020 First official language - French 40 36 13 7 2 0 1 77 10 712
2019 First official language - English 38 37 11 10 5 0 0 75 14 2398
2019 First official language - French 44 36 9 8 3 0 0 80 10 499

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 42 31 10 10 6 0 0 74 17 2531
2020 First official language - French 44 31 11 8 5 0 1 76 13 718
2019 First official language - English 40 33 10 11 7 0 0 72 17 2408
2019 First official language - French 41 33 11 9 4 1 1 75 14 500
2018 First official language - English 37 34 11 11 6 0 0 71 18 2224
2018 First official language - French 39 35 11 9 4 1 1 75 13 443

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 42 39 10 6 3 0 0 81 10 2535
2020 First official language - French 40 37 12 6 4 0 0 78 10 720
2019 First official language - English 38 40 10 7 5 0 0 78 12 2410
2019 First official language - French 34 43 11 7 4 0 0 78 11 500
2018 First official language - English 34 42 11 8 4 0 0 76 13 2214
2018 First official language - French 30 40 17 9 4 0 0 70 13 440

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 34 34 13 12 7 0 0 68 19 2538
2020 First official language - French 38 34 14 9 5 0 0 72 14 717
2019 First official language - English 28 35 14 13 9 0 0 64 22 2411
2019 First official language - French 31 37 14 10 8 0 0 68 18 500
2018 First official language - English 26 32 16 14 12 1 0 59 26 2222
2018 First official language - French 25 38 18 12 7 0 0 63 19 443

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 34 40 10 12 4 0 0 74 16 2529
2020 First official language - French 32 40 14 10 3 0 0 72 13 712
2019 First official language - English 30 40 11 12 6 0 0 70 19 2400
2019 First official language - French 28 44 11 11 6 0 0 72 17 502
2018 First official language - English 26 42 12 12 7 0 0 69 19 2219
2018 First official language - French 25 42 15 10 8 0 0 67 18 441

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 50 35 8 5 2 0 0 85 7 2531
2020 First official language - French 44 40 9 5 2 0 0 84 7 710
2019 First official language - English 42 38 11 6 3 0 0 80 9 2399
2019 First official language - French 38 41 11 5 3 0 0 80 9 498
2018 First official language - English 43 39 10 5 3 1 0 82 8 2219
2018 First official language - French 34 47 13 4 2 0 0 81 6 442

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 37 33 12 10 7 0 0 70 18 2533
2020 First official language - French 37 35 15 9 3 0 0 72 12 715
2019 First official language - English 31 35 13 11 9 0 0 67 20 2409
2019 First official language - French 32 37 12 11 7 0 0 69 18 501
2018 First official language - English 27 38 12 14 10 0 0 65 23 2212
2018 First official language - French 26 39 18 9 8 0 0 66 16 438

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 59 29 7 2 2 0 0 89 4 2528
2020 First official language - French 51 35 10 3 1 0 0 86 4 713
2019 First official language - English 56 31 8 3 2 0 0 87 5 2391
2019 First official language - French 48 39 9 3 1 0 0 87 4 499
2018 First official language - English 53 33 9 4 2 0 0 86 5 2203
2018 First official language - French 43 39 12 6 1 0 0 82 6 439

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 36 37 11 10 5 0 0 73 15 2524
2020 First official language - French 35 38 14 9 3 0 0 74 12 715
2019 First official language - English 31 37 13 11 7 0 0 69 18 2396
2019 First official language - French 31 36 14 12 5 0 1 68 17 496
2018 First official language - English 28 40 12 12 9 0 0 68 20 2213
2018 First official language - French 28 40 17 9 6 0 0 68 15 437

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 40 33 13 8 5 0 0 73 14 2535
2020 First official language - French 40 36 13 7 4 0 0 76 11 716
2019 First official language - English 37 34 13 9 6 0 0 71 15 2404
2019 First official language - French 36 35 15 10 3 0 0 72 13 501
2018 First official language - English 33 34 15 11 7 0 0 66 18 2213
2018 First official language - French 32 40 18 6 4 0 0 72 10 441

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 35 38 12 10 4 0 0 74 14 2524
2020 First official language - French 36 39 14 9 3 0 0 74 12 706
2019 First official language - English 30 38 13 12 6 0 0 69 18 2371
2019 First official language - French 29 42 15 10 3 0 0 71 13 487
2018 First official language - English 28 35 15 13 8 0 0 64 21 2211
2018 First official language - French 25 43 16 8 8 0 1 68 16 439

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 47 36 9 5 3 0 0 83 8 2545
2020 First official language - French 45 37 11 5 2 0 0 82 7 716
2019 First official language - English 43 38 10 6 3 0 0 81 9 2413
2019 First official language - French 41 40 13 4 2 0 0 81 6 500
2018 First official language - English 40 38 11 7 3 0 0 79 10 2220
2018 First official language - French 35 41 14 7 3 0 0 75 10 440

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 32 31 18 10 8 0 0 63 19 2529
2020 First official language - French 37 32 14 10 7 0 1 69 17 713
2019 First official language - English 31 31 19 10 8 0 1 62 19 2402
2019 First official language - French 36 34 17 6 7 0 1 70 12 494
2018 First official language - English 30 31 20 11 7 0 1 62 18 2224
2018 First official language - French 38 33 16 6 5 1 1 72 12 443

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 12 25 35 18 9 1 1 27 37 2543
2020 First official language - French 12 27 36 17 7 1 1 24 39 717
2019 First official language - English 13 24 39 16 6 1 1 23 38 2403
2019 First official language - French 13 32 31 16 5 1 2 21 47 500
2018 First official language - English 13 26 37 14 7 1 1 22 39 2227
2018 First official language - French 12 30 36 15 6 1 1 21 42 440

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 8 18 27 27 16 2 2 45 27 2529
2020 First official language - French 10 18 29 26 12 3 2 39 30 712
2019 First official language - English 16 24 30 17 10 2 1 28 40 2401
2019 First official language - French 20 28 25 16 6 2 2 24 50 498
2018 First official language - English 16 24 28 20 10 2 1 30 41 2220
2018 First official language - French 15 33 29 14 8 0 1 22 49 442

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 12 22 33 20 10 1 1 31 35 2533
2020 First official language - French 18 23 29 18 7 3 2 27 43 717
2019 First official language - English 18 24 30 17 7 2 1 25 44 2397
2019 First official language - French 21 30 29 12 5 2 2 18 53 498
2018 First official language - English 21 26 26 16 8 1 2 25 48 2215
2018 First official language - French 26 26 31 10 4 2 2 14 53 442

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 9 16 33 26 15 1 1 41 25 2525
2020 First official language - French 14 21 31 24 8 1 1 33 36 715
2019 First official language - English 9 14 35 27 13 1 1 41 23 2393
2019 First official language - French 11 21 37 19 10 0 2 29 33 499
2018 First official language - English 9 17 33 25 13 1 2 39 27 2214
2018 First official language - French 12 21 36 21 8 1 1 29 34 439

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 14 21 28 20 14 1 2 35 36 2539
2020 First official language - French 15 21 25 22 12 2 3 36 38 716
2019 First official language - English 18 22 30 17 11 2 1 29 41 2408
2019 First official language - French 19 22 28 17 8 2 4 27 44 499
2018 First official language - English 21 24 26 17 9 2 1 27 46 2219
2018 First official language - French 18 22 29 17 10 1 3 28 42 440

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 10 17 28 23 17 2 2 41 29 2529
2020 First official language - French 14 22 24 21 13 4 2 36 38 715
2019 First official language - English 17 22 29 16 12 3 1 29 41 2400
2019 First official language - French 21 27 25 14 8 2 3 23 51 497
2018 First official language - English 18 22 27 18 10 2 3 29 42 2216
2018 First official language - French 22 33 26 9 7 2 2 17 56 441

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 14 21 33 18 11 2 2 30 36 2535
2020 First official language - French 14 24 32 15 11 3 2 27 39 714
2019 First official language - English 20 23 32 15 8 2 1 24 44 2397
2019 First official language - French 17 27 32 13 6 3 2 20 47 498
2018 First official language - English 21 24 30 15 6 2 2 22 47 2227
2018 First official language - French 18 32 30 12 4 3 1 16 52 440

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 10 21 37 22 9 0 1 31 31 2538
2020 First official language - French 8 21 34 25 11 0 1 37 29 718
2019 First official language - English 16 24 31 18 10 1 1 29 40 2405
2019 First official language - French 11 25 33 20 7 1 2 28 38 500
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 27 29 20 10 7 4 3 60 18 2536
2020 First official language - French 28 32 17 7 5 6 5 67 13 719
2019 First official language - English 27 29 16 11 11 4 2 60 23 2410
2019 First official language - French 24 31 18 10 9 4 5 60 21 501
2018 First official language - English 21 29 19 13 11 4 2 54 25 2216
2018 First official language - French 21 35 19 11 7 4 3 60 20 441

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 46 26 9 11 7 1 0 73 18 2536
2020 First official language - French 49 33 8 5 4 0 0 83 9 718
2019 First official language - English 41 28 9 12 9 1 0 70 21 2410
2019 First official language - French 47 32 6 9 6 0 0 79 15 500
2018 First official language - English 38 29 10 12 10 1 0 68 22 2209
2018 First official language - French 42 35 10 7 5 1 0 78 12 441

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 51 31 8 8 3 0 0 82 11 2522
2020 First official language - French 53 34 6 4 2 0 0 88 6 718
2019 First official language - English 43 32 8 11 6 0 0 75 17 2408
2019 First official language - French 47 36 6 5 5 0 0 84 10 498
2018 First official language - English 39 37 9 10 5 0 0 76 14 2213
2018 First official language - French 42 40 9 6 3 0 0 82 9 438

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 46 34 10 6 3 1 0 81 9 2524
2020 First official language - French 44 39 10 4 2 1 0 84 6 715
2019 First official language - English 42 34 12 7 4 1 0 77 11 2404
2019 First official language - French 40 40 12 4 3 1 1 81 7 501
2018 First official language - English 37 38 13 7 4 1 0 76 11 2211
2018 First official language - French 33 46 14 4 2 1 0 80 6 441

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 46 24 13 6 6 4 2 74 12 2540
2020 First official language - French 46 28 11 4 4 5 3 80 8 720
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 52 24 13 5 3 1 3 79 8 2538
2020 First official language - French 53 28 10 3 2 1 4 84 5 716
2019 First official language - English 49 27 14 4 3 1 2 78 8 2413
2019 First official language - French 47 30 13 3 2 1 4 81 5 501

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 48 27 12 7 6 0 0 75 13 2542
2020 First official language - French 46 31 12 8 2 0 1 78 10 714
2019 First official language - English 43 29 12 8 7 0 0 72 15 2410
2019 First official language - French 40 35 13 7 4 1 1 76 11 499
2018 First official language - English 38 32 12 10 7 1 0 71 17 2206
2018 First official language - French 33 40 13 8 6 1 0 74 13 441

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 51 22 14 5 5 2 1 75 10 2536
2020 First official language - French 50 25 14 6 3 1 1 77 9 714

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 48 28 12 7 5 0 0 76 12 2540
2020 First official language - French 48 31 12 6 3 0 0 79 9 713
2019 First official language - English 43 29 11 10 7 0 1 73 16 2396
2019 First official language - French 42 34 10 7 6 0 1 78 13 502
2018 First official language - English 42 28 11 10 7 1 0 71 18 2197
2018 First official language - French 40 38 11 8 4 0 0 78 12 439

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 36 64 2545
2020 First official language - French 41 59 717

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 51 16 10 3 3 4 14 81 7 2543
2020 First official language - French 51 24 9 4 2 4 6 83 6 718

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 55 24 9 7 4 0 0 80 11 2547
2020 First official language - French 56 24 12 5 3 0 1 81 8 720
2019 First official language - English 51 26 10 7 6 0 0 77 13 2411
2019 First official language - French 47 31 12 6 4 0 0 78 10 502
2018 First official language - English 48 26 11 8 7 1 0 74 15 2201
2018 First official language - French 47 30 12 6 4 0 0 77 10 439
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 39 29 13 8 6 5 0 71 15 2545
2020 First official language - French 36 35 13 6 3 7 0 76 10 719
2019 First official language - English 31 31 16 10 8 4 0 65 19 2408
2019 First official language - French 23 39 15 10 6 6 1 66 17 501
2018 First official language - English 28 30 16 11 10 5 1 61 22 2223
2018 First official language - French 21 36 24 8 6 5 0 60 14 444

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 36 31 14 10 7 2 0 69 17 2540
2020 First official language - French 36 32 19 6 4 3 0 70 11 713
2019 First official language - English 28 32 15 13 10 2 0 61 23 2406
2019 First official language - French 23 33 21 11 8 3 1 59 20 499
2018 First official language - English 26 30 15 13 12 2 1 58 26 2225
2018 First official language - French 19 33 26 12 8 2 0 53 20 444

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 26 33 17 11 9 4 0 61 21 2537
2020 First official language - French 26 34 22 10 3 5 0 63 13 714
2019 First official language - English 21 30 18 16 12 4 0 52 29 2404
2019 First official language - French 18 29 23 15 8 6 1 50 25 497
2018 First official language - English 17 28 19 17 14 5 0 48 32 2220
2018 First official language - French 13 28 28 14 9 7 0 45 25 443

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 25 34 15 14 9 2 0 61 24 2537
2020 First official language - French 25 38 18 12 5 2 0 65 17 718
2019 First official language - English 19 28 17 20 13 3 0 48 34 2405
2019 First official language - French 18 33 19 17 10 2 0 53 28 500
2018 First official language - English 16 29 15 19 18 3 0 46 38 2226
2018 First official language - French 14 32 25 17 10 2 0 47 27 442

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 32 15 11 7 9 16 11 64 21 2541
2020 First official language - French 47 25 12 7 7 1 1 74 14 718
2019 First official language - English 27 12 10 9 11 21 10 57 30 2418
2019 First official language - French 45 20 13 9 8 2 2 68 18 502
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 29 42 15 9 4 1 0 73 13 2545
2020 First official language - French 27 45 19 5 2 1 0 73 7 719
2019 First official language - English 22 41 17 11 6 1 0 65 18 2413
2019 First official language - French 23 41 19 12 4 2 0 64 17 501
2018 First official language - English 21 41 17 14 7 1 0 62 20 2214
2018 First official language - French 19 46 18 12 4 1 0 66 16 437

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 19 33 19 18 9 2 0 53 27 2526
2020 First official language - French 20 36 24 13 4 2 0 57 18 715
2019 First official language - English 13 26 20 24 16 1 0 39 40 2406
2019 First official language - French 11 27 23 24 14 2 0 38 38 499

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 31 33 15 12 6 2 1 66 19 2538
2020 First official language - French 27 35 15 14 5 2 2 65 20 715
2019 First official language - English 28 32 15 13 8 3 1 63 22 2408
2019 First official language - French 24 36 16 13 7 3 1 63 21 501
2018 First official language - English 27 35 14 13 8 2 1 64 22 2221
2018 First official language - French 21 42 16 12 6 2 1 65 18 441

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 32 35 18 9 5 1 0 68 14 2530
2020 First official language - French 31 39 19 7 3 2 0 70 10 718
2019 First official language - English 26 34 21 10 8 2 0 61 18 2409
2019 First official language - French 24 35 25 9 5 2 0 60 14 498
2018 First official language - English 23 37 20 11 7 2 0 62 18 2213
2018 First official language - French 21 41 22 10 5 1 0 63 15 440

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 21 22 18 13 14 10 2 49 31 2542
2020 First official language - French 17 26 21 14 9 10 3 50 26 716
2019 First official language - English 18 20 18 14 18 9 2 43 36 2413
2019 First official language - French 11 22 24 14 15 11 3 39 34 497
2018 First official language - English 16 23 19 16 17 8 2 43 37 2221
2018 First official language - French 13 24 23 13 12 13 2 44 29 440

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 27 31 18 13 9 2 0 59 22 2539
2020 First official language - French 29 35 21 9 6 1 0 64 15 715
2019 First official language - English 22 31 17 15 12 3 0 55 28 2413
2019 First official language - French 23 36 18 12 9 2 0 61 21 498
2018 First official language - English 20 29 17 16 14 3 0 51 31 2221
2018 First official language - French 16 41 21 11 9 3 0 59 20 441

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 24 27 17 13 14 4 2 54 29 2542
2020 First official language - French 24 29 18 14 11 3 2 55 26 719
2019 First official language - English 20 28 16 15 18 3 1 50 34 2412
2019 First official language - French 23 25 16 15 16 3 3 51 32 500
2018 First official language - English 19 24 16 17 20 3 1 45 38 2222
2018 First official language - French 15 27 17 16 20 3 3 44 38 442

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 47 25 14 7 4 1 3 74 12 2541
2020 First official language - French 51 21 14 5 3 1 5 77 8 718
2019 First official language - English 47 26 13 6 4 1 3 77 10 2408
2019 First official language - French 49 21 14 7 4 0 5 74 11 502

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 47 24 15 6 4 1 3 74 11 2544
2020 First official language - French 50 24 12 6 2 2 5 79 8 718
2019 First official language - English 41 25 18 7 5 1 2 69 13 2406
2019 First official language - French 47 24 15 6 3 1 4 75 9 498

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 70 11 6 3 4 4 3 87 7 2529
2020 First official language - French 71 10 7 1 3 2 5 89 4 715
2019 First official language - English 63 13 8 3 5 4 3 82 9 2407
2019 First official language - French 68 12 6 2 4 2 5 86 7 501

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 72 11 5 2 1 2 7 91 3 2537
2020 First official language - French 68 12 7 2 2 1 8 89 4 718
2019 First official language - English 72 8 5 2 2 3 8 90 4 2404
2019 First official language - French 75 8 3 2 1 2 10 94 3 500

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 24 42 17 9 5 3 0 68 15 2540
2020 First official language - French 26 42 18 8 2 4 0 70 10 717
2019 First official language - English 20 42 18 11 6 3 0 64 18 2411
2019 First official language - French 19 39 25 10 3 5 1 61 13 501
2018 First official language - English 20 35 21 13 8 3 0 57 22 2229
2018 First official language - French 16 41 25 8 5 4 0 60 14 441

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 36 36 13 8 5 1 0 74 13 2533
2020 First official language - French 39 39 13 5 2 1 0 79 7 717
2019 First official language - English 31 39 14 10 5 1 0 71 15 2400
2019 First official language - French 31 42 16 7 1 1 0 74 9 501
2018 First official language - English 35 39 13 7 4 1 0 74 12 2214
2018 First official language - French 33 48 12 4 3 0 0 81 7 441

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 40 35 13 5 4 3 0 77 9 2538
2020 First official language - French 43 34 13 4 2 4 0 81 6 719
2019 First official language - English 38 36 13 6 4 2 0 76 11 2404
2019 First official language - French 36 43 13 4 2 2 1 81 6 502
2018 First official language - English 37 36 14 6 4 2 1 75 11 2216
2018 First official language - French 34 43 15 3 3 1 0 78 6 443

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 36 33 16 7 4 4 0 72 12 2546
2020 First official language - French 37 32 18 4 2 7 0 75 6 719

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 42 29 13 7 5 3 1 74 13 2539
2020 First official language - French 43 30 12 6 3 4 2 77 10 716

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 48 33 10 5 3 0 0 82 8 2538
2020 First official language - French 54 34 9 2 1 0 0 88 4 717
2019 First official language - English 41 36 12 7 5 0 0 77 11 2409
2019 First official language - French 43 40 11 3 2 0 0 83 6 501
2018 First official language - English 40 37 12 6 4 0 0 77 10 2215
2018 First official language - French 38 45 9 5 3 0 0 83 8 444

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 36 31 17 9 6 1 0 68 15 2541
2020 First official language - French 39 31 17 8 3 1 0 71 11 718
2019 First official language - English 30 31 18 11 9 0 0 61 21 2411
2019 First official language - French 30 32 21 11 5 1 0 63 17 502
2018 First official language - English 28 31 19 12 10 1 0 59 22 2211
2018 First official language - French 27 34 20 11 7 0 0 61 19 442

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 36 34 16 9 5 0 0 70 14 2531
2020 First official language - French 39 34 17 8 3 0 0 73 10 712
2019 First official language - English 30 33 16 12 8 0 0 63 20 2407
2019 First official language - French 29 37 18 11 4 0 0 67 16 498
2018 First official language - English 27 33 19 13 8 0 0 60 21 2204
2018 First official language - French 27 37 19 12 6 0 0 63 18 441

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 34 24 19 12 8 3 0 60 20 2539
2020 First official language - French 38 23 18 11 5 4 0 64 18 718
2019 First official language - English 29 25 18 13 11 3 0 56 26 2412
2019 First official language - French 27 26 21 11 12 3 0 55 23 500
2018 First official language - English 28 23 19 14 12 3 0 53 27 2218
2018 First official language - French 25 26 19 13 12 4 1 53 27 443
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 First official language - English 26 34 40 2547
2020 First official language - French 31 40 30 718
2019 First official language - English 31 33 36 2421
2019 First official language - French 35 37 28 501
2018 First official language - English 32 29 39 2228
2018 First official language - French 37 29 34 441

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 First official language - English 15 29 40 4 4 8 697
2020 First official language - French 12 31 47 0 2 8 218
2019 First official language - English 15 26 38 7 7 7 802
2019 First official language - French 8 31 44 3 5 9 177
2018 First official language - English 14 25 34 9 9 9 746
2018 First official language - French 14 31 39 4 7 5 165
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 16 84 2542
2020 First official language - French 12 88 717
2019 First official language - English 23 77 2415
2019 First official language - French 13 87 502
2018 First official language - English 22 78 2230
2018 First official language - French 15 85 440

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 48 52 397
2020 First official language - French 56 44 86
2019 First official language - English 50 50 544
2019 First official language - French 44 56 73
2018 First official language - English 48 52 484
2018 First official language - French 42 58 66

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 57 43 397
2020 First official language - French 61 39 86
2019 First official language - English 56 44 544
2019 First official language - French 62 38 73
2018 First official language - English 59 41 484
2018 First official language - French 64 36 66

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 8 92 397
2020 First official language - French 11 89 86
2019 First official language - English 10 90 544
2019 First official language - French 15 85 73
2018 First official language - English 8 92 484
2018 First official language - French 16 84 66

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 7 93 397
2020 First official language - French 8 92 86
2019 First official language - English 7 93 544
2019 First official language - French 9 91 73

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 16 84 397
2020 First official language - French 7 93 86
2018 First official language - English 16 84 484
2018 First official language - French 13 87 66

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 44 56 397
2020 First official language - French 34 66 86
2019 First official language - English 43 57 538
2019 First official language - French 37 63 72
2018 First official language - English 44 56 484
2018 First official language - French 43 57 67

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 44 56 397
2020 First official language - French 45 55 86
2019 First official language - English 41 59 538
2019 First official language - French 64 36 72
2018 First official language - English 40 60 484
2018 First official language - French 38 62 67

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 47 53 397
2020 First official language - French 40 60 86
2019 First official language - English 51 49 538
2019 First official language - French 45 55 72
2018 First official language - English 50 50 484
2018 First official language - French 46 54 67

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 42 58 397
2020 First official language - French 42 58 86
2019 First official language - English 40 60 538
2019 First official language - French 33 67 72
2018 First official language - English 39 61 484
2018 First official language - French 47 53 67

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 40 60 397
2020 First official language - French 37 63 86
2019 First official language - English 38 62 538
2019 First official language - French 44 56 72
2018 First official language - English 39 61 484
2018 First official language - French 27 73 67

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 53 47 397
2020 First official language - French 52 48 86
2019 First official language - English 53 47 538
2019 First official language - French 57 43 72
2018 First official language - English 51 49 484
2018 First official language - French 54 46 67

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 36 64 397
2020 First official language - French 38 62 86
2019 First official language - English 35 65 538
2019 First official language - French 31 69 72
2018 First official language - English 34 66 484
2018 First official language - French 42 58 67

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First official language - English 1 99 538
2019 First official language - French 0 100 72

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 12 88 397
2020 First official language - French 20 80 86
2018 First official language - English 10 90 484
2018 First official language - French 10 90 67

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 51 49 397
2020 First official language - French 39 61 86
2019 First official language - English 49 51 538
2019 First official language - French 37 63 72
2018 First official language - English 48 52 484
2018 First official language - French 44 56 67

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 28 72 397
2020 First official language - French 11 89 86
2019 First official language - English 27 73 538
2019 First official language - French 22 78 72
2018 First official language - English 27 73 484
2018 First official language - French 18 82 67

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 22 78 397
2020 First official language - French 13 87 86
2019 First official language - English 18 82 538
2019 First official language - French 17 83 72
2018 First official language - English 15 85 484
2018 First official language - French 17 83 67

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 54 46 397
2020 First official language - French 73 27 86
2019 First official language - English 60 40 536
2019 First official language - French 58 42 72
2018 First official language - English 53 47 483
2018 First official language - French 60 40 67

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 29 71 397
2020 First official language - French 29 71 86
2019 First official language - English 32 68 536
2019 First official language - French 38 62 72
2018 First official language - English 27 73 483
2018 First official language - French 38 62 67

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 10 90 397
2020 First official language - French 15 85 86
2019 First official language - English 10 90 536
2019 First official language - French 7 93 72
2018 First official language - English 7 93 483
2018 First official language - French 13 87 67

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 20 80 397
2020 First official language - French 20 80 86
2019 First official language - English 25 75 536
2019 First official language - French 16 84 72
2018 First official language - English 18 82 483
2018 First official language - French 8 92 67

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 13 87 397
2020 First official language - French 7 93 86
2019 First official language - English 12 88 536
2019 First official language - French 10 90 72
2018 First official language - English 8 92 483
2018 First official language - French 8 92 67

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 9 91 397
2020 First official language - French 6 94 86

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 10 90 397
2020 First official language - French 17 83 86
2019 First official language - English 14 86 536
2019 First official language - French 17 83 72
2018 First official language - English 14 86 483
2018 First official language - French 23 77 67

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 16 84 397
2020 First official language - French 8 92 86
2019 First official language - English 11 89 536
2019 First official language - French 21 79 72
2018 First official language - English 10 90 483
2018 First official language - French 11 89 67

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 23 77 397
2020 First official language - French 17 83 86
2019 First official language - English 22 78 536
2019 First official language - French 14 86 72
2018 First official language - English 27 73 483
2018 First official language - French 14 86 67

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 11 89 360
2020 First official language - French 17 83 80
2018 First official language - English 8 92 462
2018 First official language - French 17 83 66

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 13 87 360
2020 First official language - French 9 91 80
2018 First official language - English 17 83 462
2018 First official language - French 18 82 66

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 9 91 360
2020 First official language - French 11 89 80
2018 First official language - English 11 89 462
2018 First official language - French 10 90 66

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 7 93 360
2020 First official language - French 11 89 80
2018 First official language - English 10 90 462
2018 First official language - French 16 84 66

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 11 89 360
2020 First official language - French 14 86 80
2018 First official language - English 9 91 462
2018 First official language - French 13 87 66

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 12 88 360
2020 First official language - French 14 86 80
2018 First official language - English 14 86 462
2018 First official language - French 11 89 66

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 18 82 360
2020 First official language - French 17 83 80
2018 First official language - English 10 90 462
2018 First official language - French 16 84 66

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 34 66 360
2020 First official language - French 32 68 80
2018 First official language - English 31 69 462
2018 First official language - French 33 67 66

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 6 94 360
2020 First official language - French 6 94 80
2018 First official language - English 8 92 462
2018 First official language - French 10 90 66

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 52 48 360
2020 First official language - French 44 56 80
2018 First official language - English 47 53 462
2018 First official language - French 41 59 66

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 63 37 360
2020 First official language - French 50 50 80
2018 First official language - English 63 37 462
2018 First official language - French 48 52 66

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 15 85 360
2020 First official language - French 12 88 80
2018 First official language - English 13 87 462
2018 First official language - French 18 82 66

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 17 15 19 8 10 26 6 46 25 2544
2020 First official language - French 18 16 19 5 6 28 8 53 17 719
2019 First official language - English 14 16 20 10 13 21 5 41 32 2409
2019 First official language - French 11 16 22 7 7 29 7 43 22 501
2018 First official language - English 13 18 25 12 11 17 5 39 29 2221
2018 First official language - French 9 19 21 7 8 28 8 44 23 444

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 28 28 20 8 7 8 1 62 17 2542
2020 First official language - French 29 29 20 5 5 11 1 66 11 719
2019 First official language - English 26 26 19 10 10 7 1 58 22 2416
2019 First official language - French 22 36 18 6 5 11 1 66 13 501
2018 First official language - English 23 29 22 10 8 7 1 56 19 2216
2018 First official language - French 22 37 16 8 6 11 1 67 15 444
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 9 91 2536
2020 First official language - French 7 93 716
2019 First official language - English 12 88 2410
2019 First official language - French 10 90 499
2018 First official language - English 12 88 2231
2018 First official language - French 11 89 443

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 34 66 245
2020 First official language - French 46 54 47
2019 First official language - English 38 62 313
2019 First official language - French 34 66 51
2018 First official language - English 38 62 272
2018 First official language - French 30 70 49

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 74 26 245
2020 First official language - French 82 18 47
2019 First official language - English 68 32 313
2019 First official language - French 75 25 51
2018 First official language - English 68 32 272
2018 First official language - French 68 32 49

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First official language - English 21 79 313
2019 First official language - French 11 89 51
2018 First official language - English 19 81 272
2018 First official language - French 13 87 49

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First official language - English 11 89 313
2019 First official language - French 17 83 51
2018 First official language - English 11 89 272
2018 First official language - French 10 90 49

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 47 53 245
2020 First official language - French 27 73 47
2019 First official language - English 55 45 308
2019 First official language - French 30 70 51
2018 First official language - English 50 50 271
2018 First official language - French 31 69 49

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 27 73 245
2020 First official language - French 20 80 47
2019 First official language - English 22 78 308
2019 First official language - French 34 66 51
2018 First official language - English 24 76 271
2018 First official language - French 45 55 49

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 18 82 245
2020 First official language - French 19 81 47

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 30 70 245
2020 First official language - French 9 91 47
2019 First official language - English 24 76 308
2019 First official language - French 16 84 51
2018 First official language - English 19 81 271
2018 First official language - French 17 83 49

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 22 78 245
2020 First official language - French 17 83 47
2019 First official language - English 23 77 308
2019 First official language - French 17 83 51
2018 First official language - English 22 78 271
2018 First official language - French 14 86 49

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First official language - English 2 98 308
2019 First official language - French 0 100 51

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First official language - English 8 92 308
2019 First official language - French 10 90 51

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 13 87 245
2020 First official language - French 24 76 47
2019 First official language - English 11 89 308
2019 First official language - French 28 72 51

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 0 100 271
2018 First official language - French 0 100 49

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 14 86 245
2020 First official language - French 14 86 47

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First official language - English 0 100 308
2019 First official language - French 0 100 51

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 18 82 245
2020 First official language - French 32 68 47
2019 First official language - English 13 87 308
2019 First official language - French 15 85 51
2018 First official language - English 12 88 271
2018 First official language - French 17 83 49

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 33 67 245
2020 First official language - French 44 56 47
2019 First official language - English 28 72 303
2019 First official language - French 30 70 51
2018 First official language - English 26 74 273
2018 First official language - French 27 73 49

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 17 83 245
2020 First official language - French 22 78 47
2019 First official language - English 11 89 303
2019 First official language - French 21 79 51
2018 First official language - English 9 91 273
2018 First official language - French 17 83 49

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 8 92 245
2020 First official language - French 9 91 47
2019 First official language - English 6 94 303
2019 First official language - French 0 100 51

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 18 82 245
2020 First official language - French 16 84 47
2019 First official language - English 16 84 303
2019 First official language - French 14 86 51

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 3 97 273
2018 First official language - French 0 100 49

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 3 97 273
2018 First official language - French 0 100 49

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 43 57 245
2020 First official language - French 45 55 47
2019 First official language - English 49 51 303
2019 First official language - French 49 51 51
2018 First official language - English 54 46 273
2018 First official language - French 55 45 49

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 2 98 267
2018 First official language - French 0 100 49

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 9 91 267
2018 First official language - French 12 88 49

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 22 78 267
2018 First official language - French 11 89 49

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 6 94 267
2018 First official language - French 11 89 49

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 41 59 267
2018 First official language - French 28 72 49

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 62 38 267
2018 First official language - French 48 52 49

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 3 97 267
2018 First official language - French 0 100 49

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 15 85 265
2018 First official language - French 23 77 49

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 18 15 22 5 5 29 6 50 15 2536
2020 First official language - French 19 17 21 4 3 30 6 57 11 718
2019 First official language - English 16 14 25 6 8 25 6 44 20 2410
2019 First official language - French 12 18 23 5 5 32 6 48 16 499
2018 First official language - English 15 18 29 6 6 22 4 44 17 2219
2018 First official language - French 10 17 27 4 5 32 6 43 14 441

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 31 29 19 6 4 9 1 67 12 2536
2020 First official language - French 29 30 20 4 3 12 1 68 9 718
2019 First official language - English 29 25 21 7 7 10 2 61 16 2405
2019 First official language - French 25 33 18 6 4 11 2 67 12 501
2018 First official language - English 24 28 24 7 6 9 2 59 14 2220
2018 First official language - French 21 32 22 7 6 11 1 60 15 441

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 5 7 19 23 38 8 0 12 67 120
2020 First official language - French 0 15 7 7 56 16 0 18 74 13
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 32 25 18 10 14 0 1 57 24 2542
2020 First official language - French 43 25 14 9 7 0 1 69 17 717

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 29 31 18 11 9 0 1 61 20 2535
2020 First official language - French 30 24 23 11 10 0 1 55 21 712
2019 First official language - English 19 25 21 15 19 0 1 44 34 2409
2019 First official language - French 18 25 24 12 19 0 2 44 32 501
2018 First official language - English 17 23 22 16 21 0 1 41 37 2228
2018 First official language - French 18 14 32 16 18 0 2 33 35 440

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 17 25 25 16 17 0 0 42 33 2544
2020 First official language - French 17 24 26 18 14 1 0 42 32 717
2019 First official language - English 18 25 25 16 14 0 0 44 30 2412
2019 First official language - French 20 28 25 15 13 0 0 48 28 501
2018 First official language - English 16 25 28 15 15 0 0 41 31 2226
2018 First official language - French 17 27 27 16 12 0 1 44 28 442

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 26 30 21 12 9 0 1 56 22 2534
2020 First official language - French 20 28 25 15 12 1 1 48 27 717
2019 First official language - English 26 34 21 10 8 1 1 61 18 2397
2019 First official language - French 21 29 24 15 8 0 2 51 24 496
2018 First official language - English 23 32 23 13 8 1 1 56 21 2218
2018 First official language - French 15 30 29 14 10 0 1 46 24 435

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 22 23 22 16 17 1 0 45 33 2535
2020 First official language - French 21 24 23 17 13 1 1 45 31 715
2019 First official language - English 18 25 22 15 19 0 1 43 34 2398
2019 First official language - French 21 19 24 16 17 0 1 41 34 498
2018 First official language - English 18 21 23 16 20 1 1 40 37 2216
2018 First official language - French 19 22 24 19 16 0 1 41 35 438

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 41 24 15 9 9 0 2 67 18 2524
2020 First official language - French 39 24 13 13 8 0 3 66 21 712
2019 First official language - English 46 25 13 6 6 0 3 74 13 2404
2019 First official language - French 45 27 14 5 4 0 4 76 10 500
2018 First official language - English 42 27 14 6 6 1 4 73 13 2220
2018 First official language - French 41 25 16 7 3 0 8 72 11 438

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 25 27 21 13 13 0 0 52 27 2529
2020 First official language - French 30 26 23 11 11 0 1 56 22 714
2019 First official language - English 28 30 19 11 10 0 1 59 21 2415
2019 First official language - French 32 28 20 10 9 0 1 61 19 500
2018 First official language - English 27 28 22 11 11 0 1 55 23 2225
2018 First official language - French 31 27 21 10 9 0 1 59 20 440

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 31 25 18 9 11 0 6 59 21 2535
2020 First official language - French 33 21 22 10 9 0 5 57 20 713

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 31 35 19 8 5 1 1 67 13 2539
2020 First official language - French 33 34 20 8 3 1 1 68 11 712
2019 First official language - English 27 35 21 9 7 0 1 63 16 2400
2019 First official language - French 25 32 23 11 4 1 3 60 16 495
2018 First official language - English 23 33 23 11 7 1 1 58 19 2218
2018 First official language - French 22 36 26 9 6 1 1 59 15 443

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 25 31 23 13 8 0 1 56 21 2534
2020 First official language - French 24 29 27 12 6 1 1 54 18 714
2019 First official language - English 21 32 24 13 9 1 0 54 22 2407
2019 First official language - French 18 32 26 13 9 0 2 52 22 497
2018 First official language - English 19 30 25 14 10 1 1 50 24 2215
2018 First official language - French 18 30 31 13 7 1 1 49 20 442

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 30 31 19 11 7 0 1 62 18 2533
2020 First official language - French 32 28 20 13 6 0 1 60 20 716
2019 First official language - English 26 31 21 12 9 0 0 57 21 2400
2019 First official language - French 22 31 20 16 9 1 2 54 26 498
2018 First official language - English 23 32 22 12 10 1 1 55 22 2214
2018 First official language - French 23 28 26 13 9 1 1 52 22 444

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 45 26 13 8 7 1 1 72 15 2525
2020 First official language - French 47 23 15 9 5 1 1 71 14 715
2019 First official language - English 40 27 15 9 8 0 0 68 17 2404
2019 First official language - French 40 26 15 7 9 1 1 67 17 496

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 27 33 21 11 7 0 1 60 18 2530
2020 First official language - French 30 28 25 10 6 0 0 58 16 715

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 25 31 23 12 8 0 0 57 20 2529
2020 First official language - French 27 30 23 12 6 0 1 58 19 717
2019 First official language - English 29 34 20 10 6 0 0 64 17 2395
2019 First official language - French 33 32 19 9 6 0 1 65 15 497
2018 First official language - English 26 32 21 13 7 0 1 59 20 2209
2018 First official language - French 25 28 25 14 6 1 1 54 21 441

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 45 30 15 5 3 0 1 77 8 2528
2020 First official language - French 53 26 13 4 2 0 2 80 7 712
2019 First official language - English 47 25 14 7 6 0 1 73 13 2389
2019 First official language - French 52 24 12 4 5 0 3 78 10 495
2018 First official language - English 48 24 14 7 5 0 1 74 12 2200
2018 First official language - French 48 26 15 4 4 0 2 76 8 439

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 27 36 22 9 7 0 0 63 16 2527
2020 First official language - French 31 35 20 10 4 0 0 66 14 714

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 67 18 7 2 1 0 4 89 4 2532
2020 First official language - French 63 19 8 4 2 0 4 85 6 712
2019 First official language - English 68 13 6 3 3 1 5 87 7 2394
2019 First official language - French 65 16 4 3 2 1 9 90 5 497
2018 First official language - English 66 16 7 3 3 1 4 86 6 2198
2018 First official language - French 64 16 8 2 3 0 6 86 5 442

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 73 12 6 4 3 1 2 87 7 2532
2020 First official language - French 75 10 4 3 2 1 4 90 5 714
2019 First official language - English 59 17 9 5 7 1 2 78 12 2394
2019 First official language - French 64 15 6 5 6 1 3 82 11 498
2018 First official language - English 60 17 9 5 5 1 2 80 11 2215
2018 First official language - French 62 16 10 4 4 1 5 82 8 443

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 61 25 8 3 2 0 1 87 4 2523
2020 First official language - French 67 19 7 2 2 0 4 89 4 714
2019 First official language - English 49 30 11 4 4 0 1 80 9 2390
2019 First official language - French 53 25 10 7 2 0 3 80 10 495
2018 First official language - English 47 32 12 5 3 0 1 80 8 2221
2018 First official language - French 53 23 14 5 3 0 2 78 7 441

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 62 18 9 5 5 0 1 81 10 2519
2020 First official language - French 63 18 8 4 4 1 3 85 7 714
2019 First official language - English 54 21 11 6 7 0 1 76 13 2385
2019 First official language - French 59 19 8 5 6 0 2 80 11 496
2018 First official language - English 50 22 13 7 6 1 1 74 13 2209
2018 First official language - French 61 16 9 8 4 1 1 79 12 440

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 59 13 5 2 1 0 21 91 4 2533
2020 First official language - French 59 14 5 1 1 1 19 91 3 713
2019 First official language - English 52 15 5 2 2 0 24 88 5 2376
2019 First official language - French 56 13 7 2 3 0 20 86 6 494
2018 First official language - English 49 12 6 2 1 1 29 87 5 2205
2018 First official language - French 56 11 5 2 1 1 24 88 5 439

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 59 23 9 4 2 0 3 84 6 2542
2020 First official language - French 68 19 6 2 1 1 5 92 2 717
2019 First official language - English 54 25 11 4 3 0 3 82 7 2391
2019 First official language - French 68 18 6 2 1 0 6 91 3 496
2018 First official language - English 51 25 12 5 2 1 4 80 7 2213
2018 First official language - French 64 18 8 2 1 0 6 88 3 439

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 65 18 7 3 4 1 2 85 7 2544
2020 First official language - French 73 12 6 3 2 1 3 89 5 718
2019 First official language - English 63 19 9 3 4 1 2 84 7 2394
2019 First official language - French 68 14 8 4 2 0 4 85 6 496
2018 First official language - English 61 18 9 4 6 1 2 81 10 2219
2018 First official language - French 67 10 8 5 5 0 4 81 11 441

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 45 32 14 6 2 0 1 78 8 2543
2020 First official language - French 49 25 17 5 2 0 2 75 7 716
2019 First official language - English 53 29 11 4 2 0 2 84 6 2385
2019 First official language - French 55 24 12 5 1 0 2 81 7 496
2018 First official language - English 50 29 13 4 2 0 2 80 6 2213
2018 First official language - French 48 28 16 6 2 0 1 76 8 442

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 27 40 21 7 4 0 0 67 11 2538
2020 First official language - French 34 40 18 6 2 0 0 75 8 718

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 13 32 35 15 6 0 0 45 20 2540
2020 First official language - French 13 31 38 13 4 0 0 45 17 716
2019 First official language - English 15 32 33 13 6 0 0 47 19 2415
2019 First official language - French 16 33 33 14 4 0 0 48 18 501
2018 First official language - English 12 31 36 15 7 0 1 43 21 2231
2018 First official language - French 15 28 37 16 4 0 0 43 20 443

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 15 22 38 18 6 0 0 25 37 2532
2020 First official language - French 8 24 36 22 10 0 0 32 32 715
2019 First official language - English 15 20 38 18 8 0 0 27 35 2390
2019 First official language - French 8 19 36 24 12 0 1 36 28 499
2018 First official language - English 12 22 40 20 6 0 0 26 34 2191
2018 First official language - French 8 19 33 24 15 0 1 39 28 439

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 39 40 12 6 2 1 0 80 8 2544
2020 First official language - French 40 40 15 3 1 0 0 80 4 717
2019 First official language - English 26 40 15 11 6 2 0 67 17 2403
2019 First official language - French 25 43 19 5 3 3 1 71 9 501
2018 First official language - English 22 42 18 9 5 2 1 66 15 2216
2018 First official language - French 23 47 13 9 5 3 0 72 15 441

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 33 33 14 11 6 3 0 69 17 2530
2020 First official language - French 35 37 14 10 3 1 0 72 14 713

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 38 28 10 13 9 1 1 67 22 2532
2020 First official language - French 45 29 10 8 6 1 0 75 15 718

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 48 27 13 5 4 3 1 78 9 2528
2020 First official language - French 51 26 13 4 3 2 1 79 8 716

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 31 31 16 12 8 2 0 64 20 2545
2020 First official language - French 34 35 15 10 5 1 0 70 15 717
2019 First official language - English 19 32 20 16 12 1 0 52 28 2409
2019 First official language - French 16 37 20 16 8 3 0 55 25 499
2018 First official language - English 17 33 19 17 11 2 1 51 30 2224
2018 First official language - French 18 37 19 18 7 2 0 55 25 443

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 39 41 10 8 2 0 0 80 10 2543
2020 First official language - French 37 46 11 5 2 0 0 83 7 718

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 39 38 11 9 3 1 0 77 12 2542
2020 First official language - French 35 44 13 6 2 0 0 79 8 718

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 37 38 15 6 2 1 1 76 8 2521
2020 First official language - French 34 40 18 6 1 1 1 74 7 713

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 45 33 12 5 2 2 1 80 7 2535
2020 First official language - French 42 40 11 3 2 1 1 84 5 717

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 57 14 8 1 1 10 8 87 3 2541
2020 First official language - French 62 28 5 2 1 1 1 91 4 717

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 50 34 9 4 2 1 0 85 6 2529
2020 First official language - French 48 37 9 2 1 2 1 87 3 716

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 50 28 8 7 5 1 0 79 12 2532
2020 First official language - French 52 28 10 5 3 1 0 81 8 713

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 55 27 10 5 3 1 0 82 7 2540
2020 First official language - French 54 29 9 4 3 1 1 84 6 717

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 25 45 12 13 4 1 0 71 17 671
2020 First official language - French 17 45 18 16 3 1 0 63 19 225
2019 First official language - English 21 46 9 16 5 2 1 69 22 658
2019 First official language - French 12 48 18 18 2 1 1 61 20 158

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 93 7 671
2020 First official language - French 97 3 226

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 16 33 18 21 12 0 0 49 33 636
2020 First official language - French 13 30 18 25 14 0 0 43 39 219
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 11 89 2523
2020 First official language - French 10 90 719

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 13 87 2533
2020 First official language - French 15 85 718
2019 First official language - English 20 80 2413
2019 First official language - French 15 85 500

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 55 45 343
2020 First official language - French 36 64 104

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 76 24 343
2020 First official language - French 78 22 104
2019 First official language - English 81 19 515
2019 First official language - French 80 20 73

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 54 30 7 6 2 1 0 85 8 265
2020 First official language - French 53 26 13 6 3 0 0 79 8 83
2019 First official language - English 48 31 7 10 4 1 0 79 14 414
2019 First official language - French 52 38 2 8 0 0 0 89 8 59

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 50 28 8 5 3 2 3 83 8 2540
2020 First official language - French 51 30 10 4 3 1 1 83 7 720
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 33 45 21 1 58 42 2547
2020 First official language - French 34 51 14 1 60 40 720

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 First official language - English 38 62 849
2020 First official language - French 39 61 233

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 12 21 16 20 28 0 3 34 49 849
2020 First official language - French 13 20 17 19 22 1 8 37 45 232

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 7 18 13 20 40 1 1 25 61 851
2020 First official language - French 9 15 16 21 35 0 3 25 58 233

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 First official language - English 42 19 12 8 7 2 9 69 18 2541
2020 First official language - French 39 17 14 9 9 2 10 63 21 714
2019 First official language - English 34 20 16 11 12 2 6 58 25 2393
2019 First official language - French 35 17 14 14 11 1 8 58 27 495
2018 First official language - English 34 18 16 11 12 1 8 57 25 2225
2018 First official language - French 37 18 13 11 12 1 9 61 25 439
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