2020 Public Service Employee Survey Results for Indigenous Services Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 46 4 10 2 0 0 84 12 1012
2020 3 to 10 years in current department or agency 31 45 4 15 5 0 0 76 20 1103
2020 11 to 20 years in current department or agency 31 47 6 11 5 0 0 78 16 730
2020 More than 20 years in current department or agency 30 49 4 14 4 0 0 78 18 255

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 80 14 2 2 2 1 0 95 3 1010
2020 3 to 10 years in current department or agency 75 18 3 2 1 0 0 93 3 1101
2020 11 to 20 years in current department or agency 69 23 5 2 1 0 1 93 3 725
2020 More than 20 years in current department or agency 70 19 2 2 2 1 3 93 5 255

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 37 9 10 3 0 0 77 13 1011
2020 3 to 10 years in current department or agency 35 37 11 12 4 0 1 73 16 1104
2020 11 to 20 years in current department or agency 37 40 10 9 2 0 1 79 12 727
2020 More than 20 years in current department or agency 38 34 7 15 5 0 1 72 21 256
2019 Less than 3 years in current department or agency 43 34 7 10 6 0 0 76 16 857
2019 3 to 10 years in current department or agency 36 36 7 14 7 0 0 72 21 908
2019 11 to 20 years in current department or agency 35 37 8 12 8 0 0 72 20 659
2019 More than 20 years in current department or agency 40 37 3 9 11 0 0 77 20 223

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 40 11 13 4 0 0 73 16 1011
2020 3 to 10 years in current department or agency 27 42 12 12 7 0 1 69 19 1097
2020 11 to 20 years in current department or agency 32 40 13 10 4 0 1 73 14 724
2020 More than 20 years in current department or agency 40 34 13 7 5 0 1 75 12 255
2019 Less than 3 years in current department or agency 23 37 13 17 9 0 0 60 26 852
2019 3 to 10 years in current department or agency 22 40 13 17 8 0 0 62 26 906
2019 11 to 20 years in current department or agency 26 39 13 15 7 0 0 65 21 657
2019 More than 20 years in current department or agency 27 42 16 8 6 0 1 70 14 221
2018 Less than 3 years in current department or agency 23 43 10 16 8 0 0 66 24 935
2018 3 to 10 years in current department or agency 19 42 10 17 10 0 0 62 28 865
2018 11 to 20 years in current department or agency 21 41 12 18 7 0 0 63 25 613
2018 More than 20 years in current department or agency 27 46 8 10 5 0 4 77 15 209

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 35 9 7 3 0 0 81 10 1005
2020 3 to 10 years in current department or agency 39 37 11 9 3 0 0 76 12 1096
2020 11 to 20 years in current department or agency 40 39 9 8 3 0 0 80 11 721
2020 More than 20 years in current department or agency 39 39 10 10 2 0 0 78 12 251
2019 Less than 3 years in current department or agency 40 33 12 10 5 0 0 73 15 854
2019 3 to 10 years in current department or agency 37 38 11 8 5 0 0 75 13 907
2019 11 to 20 years in current department or agency 33 41 11 11 4 0 0 74 15 653
2019 More than 20 years in current department or agency 43 36 8 8 4 0 0 80 12 222

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 28 8 9 5 0 0 78 14 1005
2020 3 to 10 years in current department or agency 40 32 11 11 7 0 0 71 18 1101
2020 11 to 20 years in current department or agency 37 36 11 10 6 0 0 73 16 726
2020 More than 20 years in current department or agency 41 32 12 9 5 0 0 73 14 255
2019 Less than 3 years in current department or agency 42 32 10 10 4 0 0 75 15 862
2019 3 to 10 years in current department or agency 37 33 9 13 8 0 0 70 21 906
2019 11 to 20 years in current department or agency 36 34 12 9 8 0 0 71 17 657
2019 More than 20 years in current department or agency 34 34 11 11 8 1 0 69 19 221
2018 Less than 3 years in current department or agency 42 34 11 9 4 0 0 76 13 934
2018 3 to 10 years in current department or agency 34 34 11 12 8 0 0 69 20 865
2018 11 to 20 years in current department or agency 35 34 11 12 8 0 0 70 20 615
2018 More than 20 years in current department or agency 32 42 14 11 2 0 0 73 13 208

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 36 10 6 4 0 0 79 10 1009
2020 3 to 10 years in current department or agency 38 42 10 7 4 0 0 79 10 1102
2020 11 to 20 years in current department or agency 40 41 10 6 3 0 0 81 9 725
2020 More than 20 years in current department or agency 47 32 11 8 2 0 0 79 10 256
2019 Less than 3 years in current department or agency 35 43 9 8 4 0 0 78 13 857
2019 3 to 10 years in current department or agency 37 39 10 9 5 0 0 75 14 909
2019 11 to 20 years in current department or agency 34 44 11 6 5 0 0 78 11 660
2019 More than 20 years in current department or agency 43 41 6 5 4 0 0 85 9 222
2018 Less than 3 years in current department or agency 32 44 12 8 3 0 0 76 12 933
2018 3 to 10 years in current department or agency 32 38 14 11 6 0 0 70 16 859
2018 11 to 20 years in current department or agency 34 44 10 7 5 0 0 78 12 614
2018 More than 20 years in current department or agency 41 39 12 6 2 0 0 80 8 204

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 33 11 8 4 0 0 77 12 1010
2020 3 to 10 years in current department or agency 30 34 14 14 8 0 0 64 22 1102
2020 11 to 20 years in current department or agency 29 36 15 13 7 0 0 65 20 728
2020 More than 20 years in current department or agency 30 32 15 15 8 0 0 63 22 252
2019 Less than 3 years in current department or agency 32 39 14 10 6 0 0 71 16 857
2019 3 to 10 years in current department or agency 26 33 16 15 10 0 0 59 25 911
2019 11 to 20 years in current department or agency 23 38 14 15 10 0 0 61 26 658
2019 More than 20 years in current department or agency 29 34 12 15 10 0 0 63 25 221
2018 Less than 3 years in current department or agency 31 34 16 12 6 1 0 66 18 934
2018 3 to 10 years in current department or agency 22 31 16 15 15 0 0 53 30 865
2018 11 to 20 years in current department or agency 22 35 14 15 13 0 0 58 28 614
2018 More than 20 years in current department or agency 25 34 19 10 12 0 0 59 21 207

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 39 9 11 3 0 0 77 14 1008
2020 3 to 10 years in current department or agency 29 40 13 12 5 0 0 70 17 1094
2020 11 to 20 years in current department or agency 32 44 10 10 4 0 0 76 14 725
2020 More than 20 years in current department or agency 39 37 11 11 3 0 0 76 14 251
2019 Less than 3 years in current department or agency 28 40 12 12 7 0 0 69 19 859
2019 3 to 10 years in current department or agency 27 42 11 13 7 0 0 69 20 907
2019 11 to 20 years in current department or agency 29 41 11 13 7 0 0 70 19 651
2019 More than 20 years in current department or agency 42 35 10 9 4 0 0 77 13 221
2018 Less than 3 years in current department or agency 26 42 13 13 7 0 0 67 20 935
2018 3 to 10 years in current department or agency 24 43 11 14 8 0 0 67 22 859
2018 11 to 20 years in current department or agency 27 42 14 9 8 0 0 70 16 613
2018 More than 20 years in current department or agency 32 45 12 8 4 0 0 76 12 209

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 33 7 5 2 0 0 86 7 1008
2020 3 to 10 years in current department or agency 46 37 9 6 3 0 0 82 9 1097
2020 11 to 20 years in current department or agency 46 41 9 3 1 0 0 87 4 725
2020 More than 20 years in current department or agency 52 33 6 6 2 1 0 86 8 251
2019 Less than 3 years in current department or agency 41 38 11 6 3 0 0 80 9 854
2019 3 to 10 years in current department or agency 41 38 12 5 4 0 0 79 10 908
2019 11 to 20 years in current department or agency 36 43 11 7 3 0 0 79 9 654
2019 More than 20 years in current department or agency 48 36 8 4 2 1 0 86 6 218
2018 Less than 3 years in current department or agency 40 43 9 5 2 0 0 84 7 932
2018 3 to 10 years in current department or agency 41 38 11 6 3 1 0 80 9 864
2018 11 to 20 years in current department or agency 40 41 11 4 3 1 0 82 7 612
2018 More than 20 years in current department or agency 52 35 8 2 3 0 0 87 5 208

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 33 11 7 4 0 0 78 11 1010
2020 3 to 10 years in current department or agency 32 34 14 11 9 0 0 66 20 1101
2020 11 to 20 years in current department or agency 33 35 13 12 7 0 0 68 19 724
2020 More than 20 years in current department or agency 35 32 14 13 6 0 0 67 19 250
2019 Less than 3 years in current department or agency 33 39 13 9 5 0 0 72 15 858
2019 3 to 10 years in current department or agency 29 33 14 14 10 0 0 62 24 910
2019 11 to 20 years in current department or agency 26 38 13 12 10 0 0 64 22 658
2019 More than 20 years in current department or agency 30 34 11 14 9 1 0 65 24 220
2018 Less than 3 years in current department or agency 32 39 13 10 6 0 0 72 15 926
2018 3 to 10 years in current department or agency 23 36 12 15 13 0 0 60 28 861
2018 11 to 20 years in current department or agency 22 39 13 16 10 0 0 62 26 610
2018 More than 20 years in current department or agency 30 35 17 11 7 0 0 65 18 208

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 29 8 4 2 0 0 86 6 1008
2020 3 to 10 years in current department or agency 56 32 9 2 1 0 0 88 3 1098
2020 11 to 20 years in current department or agency 57 33 7 2 1 0 0 90 3 723
2020 More than 20 years in current department or agency 67 24 3 2 4 0 0 92 6 249
2019 Less than 3 years in current department or agency 49 36 8 4 2 0 0 85 6 852
2019 3 to 10 years in current department or agency 55 32 8 3 2 0 0 87 5 905
2019 11 to 20 years in current department or agency 53 35 8 3 1 0 0 88 4 653
2019 More than 20 years in current department or agency 66 25 6 2 2 0 0 90 4 216
2018 Less than 3 years in current department or agency 50 33 11 5 1 0 0 83 6 926
2018 3 to 10 years in current department or agency 48 37 10 4 2 0 0 85 6 856
2018 11 to 20 years in current department or agency 53 35 8 3 1 0 0 88 4 609
2018 More than 20 years in current department or agency 70 18 5 2 4 0 0 89 6 206

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 35 11 8 3 0 0 78 11 1008
2020 3 to 10 years in current department or agency 32 39 13 11 5 0 0 71 16 1099
2020 11 to 20 years in current department or agency 33 39 14 9 6 0 0 72 14 718
2020 More than 20 years in current department or agency 36 34 10 11 7 1 0 71 19 252
2019 Less than 3 years in current department or agency 34 37 15 8 5 0 0 72 13 850
2019 3 to 10 years in current department or agency 30 37 13 12 9 0 0 66 21 901
2019 11 to 20 years in current department or agency 27 39 14 13 7 0 0 66 20 656
2019 More than 20 years in current department or agency 31 40 12 11 6 0 0 71 17 221
2018 Less than 3 years in current department or agency 31 40 13 11 5 0 0 71 16 928
2018 3 to 10 years in current department or agency 23 41 13 12 11 0 0 64 24 859
2018 11 to 20 years in current department or agency 26 40 13 12 9 0 0 66 21 611
2018 More than 20 years in current department or agency 40 35 10 9 6 0 0 75 15 209

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 33 12 7 3 0 0 79 10 1010
2020 3 to 10 years in current department or agency 36 34 15 8 6 0 0 71 14 1099
2020 11 to 20 years in current department or agency 35 37 14 9 5 0 0 72 14 727
2020 More than 20 years in current department or agency 38 33 13 8 8 0 0 71 16 252
2019 Less than 3 years in current department or agency 39 35 12 9 4 0 0 75 13 857
2019 3 to 10 years in current department or agency 33 36 14 10 7 0 0 69 17 910
2019 11 to 20 years in current department or agency 35 33 14 9 8 0 0 68 17 655
2019 More than 20 years in current department or agency 38 35 10 7 7 1 2 75 15 219
2018 Less than 3 years in current department or agency 37 33 15 9 5 0 0 71 14 930
2018 3 to 10 years in current department or agency 29 35 16 12 8 0 0 64 20 860
2018 11 to 20 years in current department or agency 29 35 17 10 8 0 0 65 18 613
2018 More than 20 years in current department or agency 38 34 14 10 4 0 0 72 14 207

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 39 10 8 3 0 0 79 11 1005
2020 3 to 10 years in current department or agency 31 40 13 11 5 0 0 71 16 1092
2020 11 to 20 years in current department or agency 32 39 15 10 4 0 0 71 14 722
2020 More than 20 years in current department or agency 39 35 14 8 4 0 0 74 12 251
2019 Less than 3 years in current department or agency 34 39 12 10 4 0 0 73 14 840
2019 3 to 10 years in current department or agency 26 40 14 12 7 0 0 66 19 898
2019 11 to 20 years in current department or agency 26 38 14 15 7 0 0 64 22 646
2019 More than 20 years in current department or agency 28 41 12 12 6 0 0 70 18 214
2018 Less than 3 years in current department or agency 33 36 14 12 5 0 0 69 17 929
2018 3 to 10 years in current department or agency 24 35 15 15 11 0 0 59 25 861
2018 11 to 20 years in current department or agency 23 38 17 12 10 0 0 62 22 609
2018 More than 20 years in current department or agency 32 37 16 8 6 0 0 70 14 207

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 30 11 5 3 0 0 81 8 1011
2020 3 to 10 years in current department or agency 44 38 10 5 3 0 0 82 8 1102
2020 11 to 20 years in current department or agency 43 42 7 6 2 0 0 85 8 729
2020 More than 20 years in current department or agency 48 38 7 4 2 0 0 87 6 256
2019 Less than 3 years in current department or agency 43 38 10 7 3 0 0 81 10 858
2019 3 to 10 years in current department or agency 40 39 11 7 3 0 0 79 9 910
2019 11 to 20 years in current department or agency 38 43 11 5 3 0 0 80 8 658
2019 More than 20 years in current department or agency 50 36 8 3 2 1 0 87 5 223
2018 Less than 3 years in current department or agency 40 39 11 7 3 0 0 79 10 930
2018 3 to 10 years in current department or agency 36 38 14 8 3 0 0 75 12 863
2018 11 to 20 years in current department or agency 36 42 10 8 4 0 0 79 12 614
2018 More than 20 years in current department or agency 57 32 7 2 1 0 0 89 4 209

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 33 16 7 7 0 1 70 14 1009
2020 3 to 10 years in current department or agency 30 32 18 10 10 0 0 62 20 1097
2020 11 to 20 years in current department or agency 29 29 18 14 8 0 1 59 23 722
2020 More than 20 years in current department or agency 29 31 19 10 10 0 0 60 21 251
2019 Less than 3 years in current department or agency 36 34 16 7 5 0 1 71 12 854
2019 3 to 10 years in current department or agency 25 31 20 13 10 0 1 56 23 908
2019 11 to 20 years in current department or agency 28 31 23 10 8 0 0 59 18 653
2019 More than 20 years in current department or agency 27 25 24 11 13 0 0 52 24 219
2018 Less than 3 years in current department or agency 39 32 15 9 5 1 0 71 13 936
2018 3 to 10 years in current department or agency 28 28 24 10 8 0 1 57 19 863
2018 11 to 20 years in current department or agency 29 32 17 12 9 0 1 62 21 612
2018 More than 20 years in current department or agency 25 33 23 9 9 0 1 59 18 209

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 22 33 20 13 1 1 34 32 1014
2020 3 to 10 years in current department or agency 14 28 36 16 5 1 1 22 42 1101
2020 11 to 20 years in current department or agency 14 26 37 17 5 0 0 23 40 727
2020 More than 20 years in current department or agency 12 30 37 12 6 1 2 19 43 256
2019 Less than 3 years in current department or agency 12 25 37 18 7 1 1 26 37 859
2019 3 to 10 years in current department or agency 14 27 38 14 5 0 1 19 42 903
2019 11 to 20 years in current department or agency 14 27 40 15 3 0 1 18 42 656
2019 More than 20 years in current department or agency 16 33 40 8 3 1 0 11 49 222
2018 Less than 3 years in current department or agency 9 22 36 19 11 1 1 30 32 933
2018 3 to 10 years in current department or agency 15 26 39 11 6 1 1 18 42 866
2018 11 to 20 years in current department or agency 14 32 36 12 4 0 1 16 47 613
2018 More than 20 years in current department or agency 14 27 37 13 6 2 1 19 43 209

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 14 23 30 22 2 2 54 23 1001
2020 3 to 10 years in current department or agency 9 22 30 25 12 2 1 38 32 1097
2020 11 to 20 years in current department or agency 9 21 35 24 9 1 1 34 31 725
2020 More than 20 years in current department or agency 9 14 31 32 11 2 2 44 24 255
2019 Less than 3 years in current department or agency 16 23 29 19 10 2 1 30 40 860
2019 3 to 10 years in current department or agency 16 28 31 16 8 1 0 24 44 901
2019 11 to 20 years in current department or agency 21 27 28 16 7 1 1 24 48 652
2019 More than 20 years in current department or agency 19 24 38 12 5 1 1 18 44 223
2018 Less than 3 years in current department or agency 14 22 25 21 14 2 1 36 37 931
2018 3 to 10 years in current department or agency 19 25 28 17 7 1 1 25 46 864
2018 11 to 20 years in current department or agency 15 29 31 17 5 1 1 23 45 614
2018 More than 20 years in current department or agency 13 26 28 21 6 3 4 28 41 207

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 18 32 23 13 2 2 37 30 1011
2020 3 to 10 years in current department or agency 15 24 32 19 7 1 1 27 40 1098
2020 11 to 20 years in current department or agency 14 27 33 18 5 2 1 24 42 724
2020 More than 20 years in current department or agency 17 25 32 18 6 0 2 24 43 254
2019 Less than 3 years in current department or agency 18 23 28 19 8 1 2 28 42 859
2019 3 to 10 years in current department or agency 18 27 32 15 5 1 1 21 47 900
2019 11 to 20 years in current department or agency 21 28 31 11 5 2 1 17 51 653
2019 More than 20 years in current department or agency 22 24 31 16 4 2 1 20 47 223
2018 Less than 3 years in current department or agency 20 21 26 18 11 2 2 30 43 931
2018 3 to 10 years in current department or agency 23 26 28 14 5 1 2 20 51 861
2018 11 to 20 years in current department or agency 22 32 27 13 3 1 1 17 55 612
2018 More than 20 years in current department or agency 25 28 21 13 8 1 5 22 56 207

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 9 14 28 27 20 1 2 47 24 1002
2020 3 to 10 years in current department or agency 9 19 34 27 9 1 1 37 29 1098
2020 11 to 20 years in current department or agency 12 20 37 23 7 0 0 30 33 724
2020 More than 20 years in current department or agency 12 20 34 23 8 0 2 32 33 255
2019 Less than 3 years in current department or agency 9 13 32 28 15 1 1 45 23 852
2019 3 to 10 years in current department or agency 9 17 37 25 10 0 2 36 26 903
2019 11 to 20 years in current department or agency 11 19 41 21 8 1 0 29 30 655
2019 More than 20 years in current department or agency 11 18 43 24 4 0 0 28 29 220
2018 Less than 3 years in current department or agency 8 14 30 29 18 1 1 47 22 928
2018 3 to 10 years in current department or agency 11 17 33 25 10 1 2 36 29 863
2018 11 to 20 years in current department or agency 11 20 39 19 7 2 1 27 33 609
2018 More than 20 years in current department or agency 11 26 33 18 8 1 4 27 38 207

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 16 26 23 20 2 3 44 28 1010
2020 3 to 10 years in current department or agency 17 23 28 20 11 1 1 31 40 1100
2020 11 to 20 years in current department or agency 19 25 31 17 7 0 1 24 45 728
2020 More than 20 years in current department or agency 15 24 30 18 9 2 3 28 41 255
2019 Less than 3 years in current department or agency 13 20 28 21 14 2 2 36 34 859
2019 3 to 10 years in current department or agency 20 25 29 16 8 1 2 24 46 908
2019 11 to 20 years in current department or agency 22 26 33 11 6 1 1 17 49 653
2019 More than 20 years in current department or agency 24 19 36 16 4 1 0 20 44 223
2018 Less than 3 years in current department or agency 14 19 25 22 15 3 2 39 34 928
2018 3 to 10 years in current department or agency 23 27 25 15 7 1 1 23 51 863
2018 11 to 20 years in current department or agency 25 26 29 13 6 0 1 19 52 614
2018 More than 20 years in current department or agency 25 24 27 16 4 1 4 21 51 208

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 15 23 26 21 4 3 50 25 1006
2020 3 to 10 years in current department or agency 15 20 31 20 11 2 2 32 36 1095
2020 11 to 20 years in current department or agency 12 21 28 24 13 1 1 38 33 725
2020 More than 20 years in current department or agency 10 23 32 18 14 1 2 33 34 256
2019 Less than 3 years in current department or agency 16 21 29 17 12 3 2 30 39 858
2019 3 to 10 years in current department or agency 20 26 29 13 10 1 1 24 46 905
2019 11 to 20 years in current department or agency 19 26 28 16 8 2 1 25 46 654
2019 More than 20 years in current department or agency 18 20 30 17 13 0 2 31 38 220
2018 Less than 3 years in current department or agency 17 22 24 18 13 4 2 33 41 929
2018 3 to 10 years in current department or agency 21 23 29 15 8 1 3 24 46 862
2018 11 to 20 years in current department or agency 18 28 28 14 8 1 3 23 48 613
2018 More than 20 years in current department or agency 17 23 24 23 8 2 3 33 42 207

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 18 30 22 15 3 2 39 30 1012
2020 3 to 10 years in current department or agency 15 24 34 17 7 1 2 25 40 1099
2020 11 to 20 years in current department or agency 16 24 36 16 6 1 1 22 41 722
2020 More than 20 years in current department or agency 18 24 33 13 8 2 2 22 44 254
2019 Less than 3 years in current department or agency 18 20 33 15 10 2 1 26 40 859
2019 3 to 10 years in current department or agency 19 26 31 16 5 1 2 22 47 899
2019 11 to 20 years in current department or agency 23 26 32 11 5 2 1 16 51 654
2019 More than 20 years in current department or agency 21 23 32 14 6 2 1 21 46 220
2018 Less than 3 years in current department or agency 18 22 29 19 9 3 1 29 41 935
2018 3 to 10 years in current department or agency 24 25 31 14 5 1 2 19 49 864
2018 11 to 20 years in current department or agency 23 31 28 12 4 1 1 16 55 614
2018 More than 20 years in current department or agency 21 24 34 10 4 2 5 14 48 208

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 20 36 23 13 0 1 36 27 1013
2020 3 to 10 years in current department or agency 12 22 36 23 7 0 1 30 33 1099
2020 11 to 20 years in current department or agency 11 22 36 25 6 0 1 31 33 726
2020 More than 20 years in current department or agency 9 19 41 23 7 0 1 31 28 256
2019 Less than 3 years in current department or agency 12 22 32 21 11 1 1 33 34 860
2019 3 to 10 years in current department or agency 18 24 31 17 8 0 1 25 43 906
2019 11 to 20 years in current department or agency 19 26 32 14 8 1 1 22 46 655
2019 More than 20 years in current department or agency 11 26 28 28 6 0 1 34 37 222
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 29 18 7 5 7 4 67 13 1013
2020 3 to 10 years in current department or agency 23 29 21 12 9 3 3 55 22 1098
2020 11 to 20 years in current department or agency 26 33 21 9 7 3 2 62 17 728
2020 More than 20 years in current department or agency 33 25 17 11 7 4 3 62 20 254
2019 Less than 3 years in current department or agency 28 27 20 10 8 4 4 59 19 857
2019 3 to 10 years in current department or agency 23 31 16 13 13 2 2 57 26 911
2019 11 to 20 years in current department or agency 23 33 15 11 12 4 1 59 24 657
2019 More than 20 years in current department or agency 33 30 11 14 9 2 0 64 24 223
2018 Less than 3 years in current department or agency 23 31 19 10 7 7 3 60 18 935
2018 3 to 10 years in current department or agency 18 29 20 15 13 3 1 50 29 858
2018 11 to 20 years in current department or agency 20 30 20 15 11 3 2 52 27 609
2018 More than 20 years in current department or agency 30 32 17 9 9 2 1 63 19 209

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 28 7 6 5 1 0 81 12 1010
2020 3 to 10 years in current department or agency 40 29 10 12 8 1 0 69 21 1100
2020 11 to 20 years in current department or agency 46 28 8 11 6 0 0 74 17 725
2020 More than 20 years in current department or agency 43 28 12 9 7 1 0 71 17 256
2019 Less than 3 years in current department or agency 45 28 10 9 7 1 0 74 16 856
2019 3 to 10 years in current department or agency 36 31 9 14 9 0 0 67 24 910
2019 11 to 20 years in current department or agency 41 29 8 12 9 1 0 71 21 658
2019 More than 20 years in current department or agency 44 27 9 10 9 0 0 72 19 222
2018 Less than 3 years in current department or agency 42 31 10 10 6 1 0 74 16 931
2018 3 to 10 years in current department or agency 34 31 11 12 11 1 0 66 23 860
2018 11 to 20 years in current department or agency 38 29 11 11 11 0 1 67 22 608
2018 More than 20 years in current department or agency 45 27 7 10 10 1 0 73 20 205

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 29 5 6 2 0 0 87 8 1004
2020 3 to 10 years in current department or agency 45 33 9 8 4 0 0 79 13 1098
2020 11 to 20 years in current department or agency 50 34 7 6 3 0 0 84 9 721
2020 More than 20 years in current department or agency 45 35 12 6 2 0 0 81 8 255
2019 Less than 3 years in current department or agency 47 31 6 10 6 0 0 78 16 858
2019 3 to 10 years in current department or agency 38 34 9 12 6 0 0 73 18 905
2019 11 to 20 years in current department or agency 41 35 8 10 6 0 0 76 16 657
2019 More than 20 years in current department or agency 41 33 9 11 6 0 0 74 17 222
2018 Less than 3 years in current department or agency 46 36 7 8 3 0 0 82 10 930
2018 3 to 10 years in current department or agency 38 37 10 11 5 0 0 74 16 857
2018 11 to 20 years in current department or agency 35 40 10 9 6 0 1 75 15 609
2018 More than 20 years in current department or agency 39 37 13 6 5 1 0 76 11 209

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 34 9 4 2 1 0 85 5 1007
2020 3 to 10 years in current department or agency 39 39 12 5 4 1 0 79 9 1096
2020 11 to 20 years in current department or agency 45 34 10 7 3 1 0 80 10 723
2020 More than 20 years in current department or agency 46 31 10 10 2 1 0 77 12 251
2019 Less than 3 years in current department or agency 46 33 10 7 3 2 0 80 10 857
2019 3 to 10 years in current department or agency 38 35 15 8 3 0 0 73 12 908
2019 11 to 20 years in current department or agency 39 38 11 6 5 1 0 79 11 655
2019 More than 20 years in current department or agency 36 34 17 7 6 0 0 70 13 222
2018 Less than 3 years in current department or agency 42 36 13 5 2 1 0 80 7 933
2018 3 to 10 years in current department or agency 32 42 12 8 5 1 0 75 13 855
2018 11 to 20 years in current department or agency 33 40 13 9 3 1 0 74 13 610
2018 More than 20 years in current department or agency 43 33 13 5 6 0 0 77 11 208

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 25 10 4 4 5 2 80 9 1014
2020 3 to 10 years in current department or agency 42 26 12 7 7 3 2 72 15 1103
2020 11 to 20 years in current department or agency 45 25 14 6 5 3 2 74 11 727
2020 More than 20 years in current department or agency 47 23 16 5 3 2 3 74 9 254
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 23 12 4 2 1 3 81 6 1011
2020 3 to 10 years in current department or agency 51 25 12 5 4 0 2 78 10 1103
2020 11 to 20 years in current department or agency 53 26 14 3 2 0 2 80 6 723
2020 More than 20 years in current department or agency 55 21 10 6 2 1 6 82 8 255
2019 Less than 3 years in current department or agency 50 27 14 3 3 1 3 80 6 861
2019 3 to 10 years in current department or agency 47 29 13 4 4 1 2 78 8 909
2019 11 to 20 years in current department or agency 49 29 11 4 4 1 2 80 9 657
2019 More than 20 years in current department or agency 47 26 18 3 2 1 3 76 5 223

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 24 11 7 3 0 0 79 10 1011
2020 3 to 10 years in current department or agency 43 29 12 8 6 0 0 73 14 1104
2020 11 to 20 years in current department or agency 43 32 13 7 5 0 0 75 12 723
2020 More than 20 years in current department or agency 46 27 14 5 7 0 0 73 12 255
2019 Less than 3 years in current department or agency 43 31 12 7 5 0 1 75 13 859
2019 3 to 10 years in current department or agency 39 31 12 9 8 0 0 70 17 905
2019 11 to 20 years in current department or agency 43 29 13 8 7 0 1 72 15 658
2019 More than 20 years in current department or agency 44 26 16 8 5 1 0 71 13 223
2018 Less than 3 years in current department or agency 40 34 11 9 5 1 1 74 15 931
2018 3 to 10 years in current department or agency 37 31 13 10 8 1 0 69 18 855
2018 11 to 20 years in current department or agency 35 35 12 10 8 0 0 70 18 610
2018 More than 20 years in current department or agency 43 28 13 10 5 0 1 72 15 205

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 19 12 5 2 2 1 80 7 1009
2020 3 to 10 years in current department or agency 46 25 15 6 6 2 0 72 13 1103
2020 11 to 20 years in current department or agency 48 24 16 6 5 0 1 73 11 720
2020 More than 20 years in current department or agency 44 24 15 5 6 3 4 73 11 255

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 26 10 7 2 0 0 81 9 1010
2020 3 to 10 years in current department or agency 43 29 13 8 6 0 0 73 14 1104
2020 11 to 20 years in current department or agency 43 33 14 6 3 0 0 76 10 722
2020 More than 20 years in current department or agency 46 28 12 6 7 1 0 74 14 255
2019 Less than 3 years in current department or agency 45 29 12 8 5 0 1 75 13 857
2019 3 to 10 years in current department or agency 43 28 10 10 9 0 0 71 19 902
2019 11 to 20 years in current department or agency 39 33 11 10 6 0 1 73 17 654
2019 More than 20 years in current department or agency 37 35 13 9 6 0 0 73 14 221
2018 Less than 3 years in current department or agency 45 30 11 9 4 0 1 76 13 928
2018 3 to 10 years in current department or agency 40 30 10 11 7 2 0 71 19 853
2018 11 to 20 years in current department or agency 39 29 14 9 8 0 1 69 17 605
2018 More than 20 years in current department or agency 41 25 11 9 12 1 1 67 21 204

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 36 64 1015
2020 3 to 10 years in current department or agency 40 60 1102
2020 11 to 20 years in current department or agency 36 64 729
2020 More than 20 years in current department or agency 30 70 254

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 16 9 4 3 4 12 82 7 1013
2020 3 to 10 years in current department or agency 48 18 10 3 3 3 13 80 8 1104
2020 11 to 20 years in current department or agency 52 18 10 3 3 4 10 82 7 729
2020 More than 20 years in current department or agency 49 20 8 1 3 5 14 85 5 253

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 23 8 5 3 0 0 83 8 1015
2020 3 to 10 years in current department or agency 50 26 10 7 5 1 0 77 13 1104
2020 11 to 20 years in current department or agency 57 20 13 7 3 0 0 77 10 729
2020 More than 20 years in current department or agency 54 28 9 5 5 0 0 82 9 256
2019 Less than 3 years in current department or agency 53 27 9 6 6 0 0 79 12 860
2019 3 to 10 years in current department or agency 47 27 10 9 6 0 0 74 16 911
2019 11 to 20 years in current department or agency 48 29 11 6 6 0 0 77 13 658
2019 More than 20 years in current department or agency 49 25 14 7 5 1 0 74 12 221
2018 Less than 3 years in current department or agency 52 26 10 6 5 0 0 78 12 928
2018 3 to 10 years in current department or agency 45 27 11 8 7 1 0 73 16 853
2018 11 to 20 years in current department or agency 44 27 14 8 7 0 0 71 16 610
2018 More than 20 years in current department or agency 53 21 9 6 11 1 0 74 17 203
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 27 10 4 3 6 0 81 8 1012
2020 3 to 10 years in current department or agency 32 30 13 11 8 5 0 66 20 1103
2020 11 to 20 years in current department or agency 29 35 16 8 6 5 1 68 15 730
2020 More than 20 years in current department or agency 34 32 16 8 5 6 1 70 13 256
2019 Less than 3 years in current department or agency 35 34 15 8 5 4 0 72 13 860
2019 3 to 10 years in current department or agency 26 33 17 11 9 4 0 61 21 905
2019 11 to 20 years in current department or agency 19 33 17 15 10 5 0 55 27 659
2019 More than 20 years in current department or agency 28 32 18 9 10 3 1 63 19 221
2018 Less than 3 years in current department or agency 37 30 14 7 5 6 0 72 13 939
2018 3 to 10 years in current department or agency 22 32 19 11 13 3 0 56 25 856
2018 11 to 20 years in current department or agency 19 33 18 14 10 6 0 55 26 616
2018 More than 20 years in current department or agency 23 28 18 13 7 6 4 57 22 210

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 28 13 6 3 2 0 77 10 1007
2020 3 to 10 years in current department or agency 31 31 16 11 9 1 0 63 21 1102
2020 11 to 20 years in current department or agency 27 37 18 9 8 1 0 64 17 728
2020 More than 20 years in current department or agency 30 34 17 13 6 2 0 64 19 254
2019 Less than 3 years in current department or agency 33 33 15 10 7 2 0 68 17 855
2019 3 to 10 years in current department or agency 21 34 17 14 12 1 0 57 26 905
2019 11 to 20 years in current department or agency 18 34 18 16 13 2 0 52 29 659
2019 More than 20 years in current department or agency 25 30 16 17 12 1 0 55 29 222
2018 Less than 3 years in current department or agency 36 30 15 9 8 3 0 68 17 936
2018 3 to 10 years in current department or agency 20 31 17 14 16 1 0 52 30 864
2018 11 to 20 years in current department or agency 17 32 19 17 13 1 0 50 31 613
2018 More than 20 years in current department or agency 21 32 18 14 8 2 4 57 24 210

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 33 16 8 5 4 0 70 13 1012
2020 3 to 10 years in current department or agency 21 33 19 13 11 4 0 56 24 1099
2020 11 to 20 years in current department or agency 18 35 21 13 8 3 0 56 22 724
2020 More than 20 years in current department or agency 23 34 21 14 5 3 0 59 20 254
2019 Less than 3 years in current department or agency 24 33 18 12 8 4 0 60 21 859
2019 3 to 10 years in current department or agency 16 29 22 17 14 2 0 46 31 903
2019 11 to 20 years in current department or agency 12 29 20 20 13 5 0 44 35 655
2019 More than 20 years in current department or agency 19 29 16 20 14 2 0 49 35 221
2018 Less than 3 years in current department or agency 25 30 17 13 9 6 0 59 23 933
2018 3 to 10 years in current department or agency 12 28 21 17 16 5 0 42 35 859
2018 11 to 20 years in current department or agency 11 27 23 20 15 4 0 39 37 615
2018 More than 20 years in current department or agency 16 28 19 19 12 3 3 47 33 209

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 35 13 12 5 2 0 70 17 1010
2020 3 to 10 years in current department or agency 20 34 15 16 12 2 0 55 29 1100
2020 11 to 20 years in current department or agency 19 37 19 13 10 2 0 57 24 728
2020 More than 20 years in current department or agency 27 36 16 13 6 2 0 64 19 255
2019 Less than 3 years in current department or agency 22 31 17 17 10 2 0 55 27 857
2019 3 to 10 years in current department or agency 14 27 19 23 15 2 0 42 39 906
2019 11 to 20 years in current department or agency 13 30 19 20 15 3 0 44 36 656
2019 More than 20 years in current department or agency 20 29 17 20 14 1 0 49 34 222
2018 Less than 3 years in current department or agency 22 30 17 16 12 2 0 54 29 936
2018 3 to 10 years in current department or agency 12 28 16 22 20 3 0 41 43 859
2018 11 to 20 years in current department or agency 10 31 18 20 18 2 0 42 39 617
2018 More than 20 years in current department or agency 15 29 17 14 18 4 3 48 34 209

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 18 10 6 8 11 7 71 17 1015
2020 3 to 10 years in current department or agency 32 16 13 6 11 13 9 62 22 1100
2020 11 to 20 years in current department or agency 32 20 11 8 8 13 8 65 20 727
2020 More than 20 years in current department or agency 39 13 11 6 5 11 14 70 16 255
2019 Less than 3 years in current department or agency 32 15 10 8 10 17 9 63 24 860
2019 3 to 10 years in current department or agency 29 12 11 9 13 16 10 55 30 912
2019 11 to 20 years in current department or agency 31 14 10 9 9 19 8 62 25 661
2019 More than 20 years in current department or agency 28 13 10 12 10 18 9 56 30 223
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 40 12 7 2 2 0 79 9 1014
2020 3 to 10 years in current department or agency 23 45 16 10 5 1 0 69 15 1105
2020 11 to 20 years in current department or agency 22 45 21 8 2 1 0 68 11 728
2020 More than 20 years in current department or agency 28 43 16 7 4 2 0 73 11 255
2019 Less than 3 years in current department or agency 26 42 15 11 5 1 0 69 16 858
2019 3 to 10 years in current department or agency 19 41 20 12 7 1 0 60 20 912
2019 11 to 20 years in current department or agency 16 41 21 13 8 1 0 58 21 657
2019 More than 20 years in current department or agency 20 48 13 14 3 1 0 69 17 223
2018 Less than 3 years in current department or agency 25 41 16 12 4 1 0 67 17 931
2018 3 to 10 years in current department or agency 18 42 17 15 7 1 0 60 23 854
2018 11 to 20 years in current department or agency 19 41 19 13 7 1 0 61 21 611
2018 More than 20 years in current department or agency 21 42 17 11 7 0 0 64 19 209

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 33 17 14 5 3 0 63 19 1008
2020 3 to 10 years in current department or agency 13 33 22 19 11 1 0 47 31 1099
2020 11 to 20 years in current department or agency 13 34 23 21 8 1 0 47 29 720
2020 More than 20 years in current department or agency 19 35 21 15 7 3 0 55 23 255
2019 Less than 3 years in current department or agency 14 28 19 24 12 2 0 43 37 857
2019 3 to 10 years in current department or agency 10 25 22 26 17 0 0 35 43 908
2019 11 to 20 years in current department or agency 7 22 23 25 21 1 0 29 47 655
2019 More than 20 years in current department or agency 12 29 20 25 14 1 0 41 39 222

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 31 13 10 6 3 1 69 17 1009
2020 3 to 10 years in current department or agency 24 35 16 15 7 2 1 61 23 1102
2020 11 to 20 years in current department or agency 27 36 18 11 6 1 1 65 17 727
2020 More than 20 years in current department or agency 35 35 14 9 5 2 0 71 14 255
2019 Less than 3 years in current department or agency 28 33 15 13 8 3 1 63 22 858
2019 3 to 10 years in current department or agency 25 34 15 15 8 2 1 61 23 908
2019 11 to 20 years in current department or agency 24 31 17 14 9 2 1 58 25 657
2019 More than 20 years in current department or agency 26 40 11 11 8 3 1 69 19 222
2018 Less than 3 years in current department or agency 30 34 13 12 7 2 1 66 20 937
2018 3 to 10 years in current department or agency 27 35 15 14 7 2 0 64 21 859
2018 11 to 20 years in current department or agency 22 38 14 15 8 2 1 62 24 611
2018 More than 20 years in current department or agency 21 46 13 7 9 4 1 70 16 209

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 33 17 6 3 2 0 74 9 1010
2020 3 to 10 years in current department or agency 25 37 20 12 6 1 0 62 18 1098
2020 11 to 20 years in current department or agency 27 38 22 8 4 1 0 65 13 724
2020 More than 20 years in current department or agency 33 38 15 10 3 1 0 72 14 255
2019 Less than 3 years in current department or agency 28 33 22 9 6 2 0 62 15 855
2019 3 to 10 years in current department or agency 21 36 23 11 8 2 0 58 19 909
2019 11 to 20 years in current department or agency 20 37 22 10 10 1 0 57 21 658
2019 More than 20 years in current department or agency 26 33 20 13 6 2 0 61 19 223
2018 Less than 3 years in current department or agency 30 35 19 10 5 2 0 66 15 933
2018 3 to 10 years in current department or agency 20 39 21 12 7 2 0 59 19 856
2018 11 to 20 years in current department or agency 17 40 22 12 7 2 0 58 20 614
2018 More than 20 years in current department or agency 24 43 21 6 6 0 0 67 12 204

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 22 19 9 8 13 2 58 20 1015
2020 3 to 10 years in current department or agency 15 22 17 18 17 9 2 41 39 1099
2020 11 to 20 years in current department or agency 17 24 21 13 17 7 1 45 32 728
2020 More than 20 years in current department or agency 24 19 18 14 14 8 4 48 31 255
2019 Less than 3 years in current department or agency 18 21 20 14 14 11 2 45 32 857
2019 3 to 10 years in current department or agency 14 21 20 16 20 7 1 39 40 909
2019 11 to 20 years in current department or agency 14 20 20 16 22 7 1 37 41 658
2019 More than 20 years in current department or agency 16 24 16 12 19 9 4 46 36 222
2018 Less than 3 years in current department or agency 21 22 20 12 10 12 3 50 26 933
2018 3 to 10 years in current department or agency 12 24 19 18 19 7 1 40 40 860
2018 11 to 20 years in current department or agency 14 21 17 19 20 7 2 38 43 612
2018 More than 20 years in current department or agency 17 25 20 13 18 5 2 45 33 209

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 32 16 9 5 4 0 68 15 1012
2020 3 to 10 years in current department or agency 23 31 19 15 10 1 0 55 25 1099
2020 11 to 20 years in current department or agency 21 32 23 13 10 1 1 54 23 728
2020 More than 20 years in current department or agency 28 31 18 10 9 3 1 61 21 254
2019 Less than 3 years in current department or agency 25 34 15 13 8 3 1 61 23 857
2019 3 to 10 years in current department or agency 19 32 18 17 13 1 0 51 31 910
2019 11 to 20 years in current department or agency 16 31 19 16 15 3 0 49 32 658
2019 More than 20 years in current department or agency 17 35 20 15 13 1 0 52 28 222
2018 Less than 3 years in current department or agency 28 32 14 11 9 4 0 63 22 938
2018 3 to 10 years in current department or agency 14 30 19 18 16 2 0 45 36 858
2018 11 to 20 years in current department or agency 15 31 17 19 15 3 0 47 36 611
2018 More than 20 years in current department or agency 17 34 26 11 9 1 1 53 21 208

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 29 14 10 8 5 1 66 19 1014
2020 3 to 10 years in current department or agency 21 29 17 16 15 2 1 51 32 1104
2020 11 to 20 years in current department or agency 17 26 20 15 18 2 3 44 35 727
2020 More than 20 years in current department or agency 21 18 19 13 17 4 7 44 34 255
2019 Less than 3 years in current department or agency 24 32 15 13 12 4 1 59 26 859
2019 3 to 10 years in current department or agency 19 27 15 17 20 1 1 46 38 910
2019 11 to 20 years in current department or agency 14 23 19 16 23 3 2 40 41 656
2019 More than 20 years in current department or agency 15 25 18 16 23 2 2 42 40 223
2018 Less than 3 years in current department or agency 25 28 13 15 13 5 1 57 29 935
2018 3 to 10 years in current department or agency 15 26 17 17 23 2 1 41 41 860
2018 11 to 20 years in current department or agency 13 18 20 18 25 3 2 33 46 614
2018 More than 20 years in current department or agency 16 23 17 16 21 3 5 42 40 208

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 23 13 5 4 1 2 77 10 1014
2020 3 to 10 years in current department or agency 43 24 17 8 4 1 3 69 13 1103
2020 11 to 20 years in current department or agency 48 24 13 7 4 1 3 75 11 726
2020 More than 20 years in current department or agency 48 26 10 6 3 0 7 80 9 255
2019 Less than 3 years in current department or agency 48 28 12 5 3 2 2 79 8 861
2019 3 to 10 years in current department or agency 47 25 15 7 4 1 2 73 11 908
2019 11 to 20 years in current department or agency 45 26 13 8 4 0 4 74 13 656
2019 More than 20 years in current department or agency 43 25 14 5 6 0 7 74 11 221

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 23 13 7 3 1 2 76 10 1014
2020 3 to 10 years in current department or agency 43 26 17 6 4 1 3 72 11 1104
2020 11 to 20 years in current department or agency 46 26 13 6 4 1 4 77 10 728
2020 More than 20 years in current department or agency 54 18 14 3 4 1 6 77 8 254
2019 Less than 3 years in current department or agency 40 27 17 6 5 3 2 70 12 858
2019 3 to 10 years in current department or agency 38 26 20 9 5 0 2 65 15 906
2019 11 to 20 years in current department or agency 43 26 18 8 3 0 2 70 11 656
2019 More than 20 years in current department or agency 52 19 13 4 6 1 6 76 11 222

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 79 7 4 2 3 3 2 91 5 1010
2020 3 to 10 years in current department or agency 69 12 7 3 5 3 3 85 8 1100
2020 11 to 20 years in current department or agency 62 14 8 3 4 4 5 84 7 721
2020 More than 20 years in current department or agency 62 14 5 3 4 6 6 86 8 253
2019 Less than 3 years in current department or agency 68 11 6 3 4 4 3 86 7 859
2019 3 to 10 years in current department or agency 63 14 9 4 4 4 2 82 9 906
2019 11 to 20 years in current department or agency 59 14 9 3 7 5 3 79 11 658
2019 More than 20 years in current department or agency 55 12 9 6 7 3 8 75 15 222

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 75 10 4 2 1 2 5 92 4 1015
2020 3 to 10 years in current department or agency 70 12 6 2 2 1 7 90 4 1101
2020 11 to 20 years in current department or agency 68 13 6 1 2 2 8 90 3 726
2020 More than 20 years in current department or agency 64 13 6 1 2 3 10 89 4 252
2019 Less than 3 years in current department or agency 73 8 4 2 2 3 8 91 4 859
2019 3 to 10 years in current department or agency 74 8 5 2 2 2 6 90 4 905
2019 11 to 20 years in current department or agency 70 9 5 2 2 2 10 90 4 657
2019 More than 20 years in current department or agency 62 11 9 2 2 3 11 85 4 221

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 41 15 7 3 3 0 74 10 1013
2020 3 to 10 years in current department or agency 20 44 18 10 5 3 0 65 16 1100
2020 11 to 20 years in current department or agency 21 40 19 10 5 3 0 64 16 727
2020 More than 20 years in current department or agency 24 43 17 10 5 2 1 68 15 255
2019 Less than 3 years in current department or agency 22 42 20 9 4 3 0 66 13 859
2019 3 to 10 years in current department or agency 17 42 18 13 6 3 1 61 20 908
2019 11 to 20 years in current department or agency 17 40 20 12 7 4 0 59 20 659
2019 More than 20 years in current department or agency 15 46 19 14 4 3 0 63 18 222
2018 Less than 3 years in current department or agency 26 37 19 10 5 3 0 65 16 938
2018 3 to 10 years in current department or agency 15 36 24 13 9 3 0 52 23 861
2018 11 to 20 years in current department or agency 15 35 23 13 9 4 1 53 23 615
2018 More than 20 years in current department or agency 22 31 21 14 7 4 1 56 22 209

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 34 10 5 3 1 0 82 8 1011
2020 3 to 10 years in current department or agency 29 41 13 10 6 1 0 71 16 1092
2020 11 to 20 years in current department or agency 29 39 18 9 5 1 0 68 14 729
2020 More than 20 years in current department or agency 38 35 11 8 4 3 0 76 13 256
2019 Less than 3 years in current department or agency 34 38 14 9 3 1 0 73 12 857
2019 3 to 10 years in current department or agency 29 41 14 10 5 1 0 70 16 906
2019 11 to 20 years in current department or agency 24 41 17 11 6 1 0 66 17 655
2019 More than 20 years in current department or agency 26 45 14 8 5 2 0 72 14 220
2018 Less than 3 years in current department or agency 43 37 12 5 2 1 0 81 7 929
2018 3 to 10 years in current department or agency 32 41 14 6 5 1 0 74 12 856
2018 11 to 20 years in current department or agency 25 42 14 12 5 1 1 68 17 616
2018 More than 20 years in current department or agency 34 40 14 5 5 3 0 75 11 208

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 32 11 4 2 4 0 82 6 1012
2020 3 to 10 years in current department or agency 36 38 14 6 4 3 0 76 10 1103
2020 11 to 20 years in current department or agency 33 39 15 7 4 2 1 74 11 724
2020 More than 20 years in current department or agency 45 32 13 3 4 4 0 80 7 256
2019 Less than 3 years in current department or agency 40 37 12 5 3 2 0 79 8 861
2019 3 to 10 years in current department or agency 37 38 15 5 5 1 0 76 9 906
2019 11 to 20 years in current department or agency 29 42 15 8 5 2 0 72 13 656
2019 More than 20 years in current department or agency 36 37 12 8 3 3 0 76 11 220
2018 Less than 3 years in current department or agency 42 37 12 5 3 2 0 81 8 933
2018 3 to 10 years in current department or agency 34 39 13 6 5 2 0 75 11 856
2018 11 to 20 years in current department or agency 29 39 17 8 4 3 1 70 12 617
2018 More than 20 years in current department or agency 38 33 17 3 5 1 3 74 8 207

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 29 15 5 3 6 0 75 9 1015
2020 3 to 10 years in current department or agency 33 34 17 8 5 4 0 69 13 1104
2020 11 to 20 years in current department or agency 31 35 19 7 4 4 0 69 11 728
2020 More than 20 years in current department or agency 35 40 13 5 3 3 1 78 8 256

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 26 11 5 4 3 1 79 9 1011
2020 3 to 10 years in current department or agency 37 32 13 8 7 3 1 71 16 1104
2020 11 to 20 years in current department or agency 36 32 15 9 4 2 2 70 14 724
2020 More than 20 years in current department or agency 45 28 16 4 3 1 3 76 8 255

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 26 7 3 1 0 0 88 4 1013
2020 3 to 10 years in current department or agency 42 37 12 6 3 0 0 79 10 1099
2020 11 to 20 years in current department or agency 40 38 12 5 4 1 0 79 9 726
2020 More than 20 years in current department or agency 47 36 10 5 2 0 0 82 8 255
2019 Less than 3 years in current department or agency 47 35 11 4 3 0 0 82 7 858
2019 3 to 10 years in current department or agency 37 38 13 7 5 0 0 75 12 911
2019 11 to 20 years in current department or agency 34 40 12 9 5 0 0 74 13 658
2019 More than 20 years in current department or agency 38 37 13 7 5 0 0 75 12 220
2018 Less than 3 years in current department or agency 50 36 8 3 2 0 0 86 6 934
2018 3 to 10 years in current department or agency 36 38 13 8 5 0 0 74 13 857
2018 11 to 20 years in current department or agency 29 43 14 7 5 0 0 73 13 615
2018 More than 20 years in current department or agency 41 34 17 3 4 0 0 75 7 207

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 28 13 8 3 0 0 75 11 1015
2020 3 to 10 years in current department or agency 29 34 20 9 8 1 0 63 17 1102
2020 11 to 20 years in current department or agency 26 35 21 11 6 0 0 62 17 725
2020 More than 20 years in current department or agency 39 30 13 10 6 1 0 70 16 255
2019 Less than 3 years in current department or agency 34 29 20 10 6 1 0 64 16 861
2019 3 to 10 years in current department or agency 25 34 20 11 9 0 0 59 20 911
2019 11 to 20 years in current department or agency 21 31 19 15 13 1 0 53 28 659
2019 More than 20 years in current department or agency 26 32 18 15 8 0 0 59 24 221
2018 Less than 3 years in current department or agency 35 31 18 8 6 1 0 67 15 931
2018 3 to 10 years in current department or agency 23 31 19 15 12 1 0 54 27 856
2018 11 to 20 years in current department or agency 20 33 22 12 13 0 0 52 25 615
2018 More than 20 years in current department or agency 35 33 16 9 7 1 1 68 16 205

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 32 12 7 3 0 0 78 10 1010
2020 3 to 10 years in current department or agency 30 35 18 10 6 0 0 65 16 1098
2020 11 to 20 years in current department or agency 26 39 20 11 5 0 0 65 15 720
2020 More than 20 years in current department or agency 40 32 15 10 4 0 0 72 13 256
2019 Less than 3 years in current department or agency 34 34 16 11 5 0 0 67 16 859
2019 3 to 10 years in current department or agency 25 35 18 14 9 0 0 60 22 909
2019 11 to 20 years in current department or agency 21 35 18 14 11 0 0 57 25 652
2019 More than 20 years in current department or agency 28 34 18 14 6 0 0 62 20 221
2018 Less than 3 years in current department or agency 35 33 17 10 5 0 0 68 15 930
2018 3 to 10 years in current department or agency 24 33 17 16 10 0 0 57 26 853
2018 11 to 20 years in current department or agency 18 35 24 12 10 0 0 53 23 611
2018 More than 20 years in current department or agency 33 33 18 9 7 0 0 67 16 208

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 22 19 12 6 3 0 62 18 1014
2020 3 to 10 years in current department or agency 30 25 19 14 9 3 0 57 24 1101
2020 11 to 20 years in current department or agency 32 27 18 12 8 3 1 61 21 725
2020 More than 20 years in current department or agency 47 19 16 6 6 4 2 70 13 256
2019 Less than 3 years in current department or agency 29 25 17 16 10 3 0 56 27 858
2019 3 to 10 years in current department or agency 27 22 21 13 15 2 0 50 28 910
2019 11 to 20 years in current department or agency 24 26 20 13 13 4 1 52 27 659
2019 More than 20 years in current department or agency 33 31 13 13 7 4 0 66 20 221
2018 Less than 3 years in current department or agency 32 20 20 13 10 4 0 54 24 935
2018 3 to 10 years in current department or agency 23 24 19 15 16 3 0 49 32 857
2018 11 to 20 years in current department or agency 22 28 18 15 13 2 1 52 29 616
2018 More than 20 years in current department or agency 40 25 17 8 5 4 1 69 14 207
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 29 33 39 1014
2020 3 to 10 years in current department or agency 28 33 40 1104
2020 11 to 20 years in current department or agency 24 40 37 729
2020 More than 20 years in current department or agency 25 45 30 256
2019 Less than 3 years in current department or agency 34 28 38 862
2019 3 to 10 years in current department or agency 33 34 34 913
2019 11 to 20 years in current department or agency 29 39 32 661
2019 More than 20 years in current department or agency 27 43 30 223
2018 Less than 3 years in current department or agency 35 27 39 939
2018 3 to 10 years in current department or agency 34 28 38 859
2018 11 to 20 years in current department or agency 28 31 41 616
2018 More than 20 years in current department or agency 29 42 29 208

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in current department or agency 4 33 45 4 7 6 307
2020 3 to 10 years in current department or agency 6 31 52 4 1 7 322
2020 11 to 20 years in current department or agency 26 27 35 3 0 8 179
2020 More than 20 years in current department or agency 66 13 9 2 4 6 70
2019 Less than 3 years in current department or agency 3 33 44 6 7 8 312
2019 3 to 10 years in current department or agency 11 25 45 7 3 9 321
2019 11 to 20 years in current department or agency 24 25 39 7 2 4 203
2019 More than 20 years in current department or agency 60 9 14 9 2 6 71
2018 Less than 3 years in current department or agency 3 27 31 9 22 9 335
2018 3 to 10 years in current department or agency 9 28 44 8 1 11 308
2018 11 to 20 years in current department or agency 23 27 37 8 0 6 185
2018 More than 20 years in current department or agency 75 6 9 5 1 3 63
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 1014
2020 3 to 10 years in current department or agency 18 82 1104
2020 11 to 20 years in current department or agency 15 85 727
2020 More than 20 years in current department or agency 16 84 251
2019 Less than 3 years in current department or agency 19 81 858
2019 3 to 10 years in current department or agency 25 75 912
2019 11 to 20 years in current department or agency 25 75 661
2019 More than 20 years in current department or agency 22 78 222
2018 Less than 3 years in current department or agency 16 84 938
2018 3 to 10 years in current department or agency 21 79 860
2018 11 to 20 years in current department or agency 26 74 617
2018 More than 20 years in current department or agency 21 79 208

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 48 52 134
2020 3 to 10 years in current department or agency 54 46 189
2020 11 to 20 years in current department or agency 44 56 110
2020 More than 20 years in current department or agency 46 54 41
2019 Less than 3 years in current department or agency 53 47 166
2019 3 to 10 years in current department or agency 47 53 217
2019 11 to 20 years in current department or agency 51 49 160
2019 More than 20 years in current department or agency 38 62 49
2018 Less than 3 years in current department or agency 45 55 148
2018 3 to 10 years in current department or agency 45 55 182
2018 11 to 20 years in current department or agency 53 47 161
2018 More than 20 years in current department or agency 47 53 43

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 57 43 134
2020 3 to 10 years in current department or agency 58 42 189
2020 11 to 20 years in current department or agency 61 39 110
2020 More than 20 years in current department or agency 48 52 41
2019 Less than 3 years in current department or agency 56 44 166
2019 3 to 10 years in current department or agency 59 41 217
2019 11 to 20 years in current department or agency 56 44 160
2019 More than 20 years in current department or agency 57 43 49
2018 Less than 3 years in current department or agency 58 42 148
2018 3 to 10 years in current department or agency 66 34 182
2018 11 to 20 years in current department or agency 52 48 161
2018 More than 20 years in current department or agency 58 42 43

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 5 95 134
2020 3 to 10 years in current department or agency 9 91 189
2020 11 to 20 years in current department or agency 11 89 110
2020 More than 20 years in current department or agency 10 90 41
2019 Less than 3 years in current department or agency 8 92 166
2019 3 to 10 years in current department or agency 14 86 217
2019 11 to 20 years in current department or agency 8 92 160
2019 More than 20 years in current department or agency 11 89 49
2018 Less than 3 years in current department or agency 8 92 148
2018 3 to 10 years in current department or agency 11 89 182
2018 11 to 20 years in current department or agency 7 93 161
2018 More than 20 years in current department or agency 11 89 43

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 134
2020 11 to 20 years in current department or agency 0 100 110
2019 3 to 10 years in current department or agency 5 95 217
2018 3 to 10 years in current department or agency 5 95 182
2018 More than 20 years in current department or agency 0 100 43

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 134
2020 3 to 10 years in current department or agency 9 91 189
2019 Less than 3 years in current department or agency 4 96 166
2019 3 to 10 years in current department or agency 8 92 217
2018 3 to 10 years in current department or agency 10 90 182
2018 11 to 20 years in current department or agency 12 88 161

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 134
2020 3 to 10 years in current department or agency 18 82 189
2020 11 to 20 years in current department or agency 14 86 110
2020 More than 20 years in current department or agency 17 83 41
2019 Less than 3 years in current department or agency 15 85 166
2019 3 to 10 years in current department or agency 17 83 217
2019 11 to 20 years in current department or agency 17 83 160
2019 More than 20 years in current department or agency 18 82 49
2018 3 to 10 years in current department or agency 18 82 182
2018 11 to 20 years in current department or agency 15 85 161

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 5 95 134
2020 3 to 10 years in current department or agency 7 93 189
2019 Less than 3 years in current department or agency 6 94 166
2019 3 to 10 years in current department or agency 6 94 217
2019 11 to 20 years in current department or agency 4 96 160
2019 More than 20 years in current department or agency 9 91 49
2018 3 to 10 years in current department or agency 7 93 182
2018 11 to 20 years in current department or agency 6 94 161

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 41 59 134
2020 3 to 10 years in current department or agency 41 59 189
2020 11 to 20 years in current department or agency 46 54 110
2020 More than 20 years in current department or agency 40 60 41
2019 Less than 3 years in current department or agency 37 63 165
2019 3 to 10 years in current department or agency 39 61 215
2019 11 to 20 years in current department or agency 50 50 157
2019 More than 20 years in current department or agency 52 48 49
2018 Less than 3 years in current department or agency 40 60 148
2018 3 to 10 years in current department or agency 49 51 182
2018 11 to 20 years in current department or agency 46 54 162
2018 More than 20 years in current department or agency 32 68 43

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 42 58 134
2020 3 to 10 years in current department or agency 45 55 189
2020 11 to 20 years in current department or agency 44 56 110
2020 More than 20 years in current department or agency 43 57 41
2019 Less than 3 years in current department or agency 39 61 165
2019 3 to 10 years in current department or agency 44 56 215
2019 11 to 20 years in current department or agency 48 52 157
2019 More than 20 years in current department or agency 39 61 49
2018 Less than 3 years in current department or agency 41 59 148
2018 3 to 10 years in current department or agency 46 54 182
2018 11 to 20 years in current department or agency 38 62 162
2018 More than 20 years in current department or agency 24 76 43

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 43 57 134
2020 3 to 10 years in current department or agency 49 51 189
2020 11 to 20 years in current department or agency 45 55 110
2020 More than 20 years in current department or agency 48 52 41
2019 Less than 3 years in current department or agency 49 51 165
2019 3 to 10 years in current department or agency 53 47 215
2019 11 to 20 years in current department or agency 48 52 157
2019 More than 20 years in current department or agency 51 49 49
2018 Less than 3 years in current department or agency 49 51 148
2018 3 to 10 years in current department or agency 52 48 182
2018 11 to 20 years in current department or agency 49 51 162
2018 More than 20 years in current department or agency 43 57 43

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 43 57 134
2020 3 to 10 years in current department or agency 46 54 189
2020 11 to 20 years in current department or agency 40 60 110
2020 More than 20 years in current department or agency 35 65 41
2019 Less than 3 years in current department or agency 43 57 165
2019 3 to 10 years in current department or agency 38 62 215
2019 11 to 20 years in current department or agency 39 61 157
2019 More than 20 years in current department or agency 31 69 49
2018 Less than 3 years in current department or agency 48 52 148
2018 3 to 10 years in current department or agency 40 60 182
2018 11 to 20 years in current department or agency 33 67 162
2018 More than 20 years in current department or agency 32 68 43

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 36 64 134
2020 3 to 10 years in current department or agency 40 60 189
2020 11 to 20 years in current department or agency 46 54 110
2020 More than 20 years in current department or agency 34 66 41
2019 Less than 3 years in current department or agency 30 70 165
2019 3 to 10 years in current department or agency 41 59 215
2019 11 to 20 years in current department or agency 43 57 157
2019 More than 20 years in current department or agency 40 60 49
2018 Less than 3 years in current department or agency 44 56 148
2018 3 to 10 years in current department or agency 44 56 182
2018 11 to 20 years in current department or agency 31 69 162
2018 More than 20 years in current department or agency 22 78 43

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 48 52 134
2020 3 to 10 years in current department or agency 59 41 189
2020 11 to 20 years in current department or agency 47 53 110
2020 More than 20 years in current department or agency 48 52 41
2019 Less than 3 years in current department or agency 51 49 165
2019 3 to 10 years in current department or agency 58 42 215
2019 11 to 20 years in current department or agency 47 53 157
2019 More than 20 years in current department or agency 60 40 49
2018 Less than 3 years in current department or agency 50 50 148
2018 3 to 10 years in current department or agency 54 46 182
2018 11 to 20 years in current department or agency 50 50 162
2018 More than 20 years in current department or agency 49 51 43

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 40 60 134
2020 3 to 10 years in current department or agency 35 65 189
2020 11 to 20 years in current department or agency 35 65 110
2020 More than 20 years in current department or agency 39 61 41
2019 Less than 3 years in current department or agency 37 63 165
2019 3 to 10 years in current department or agency 35 65 215
2019 11 to 20 years in current department or agency 37 63 157
2019 More than 20 years in current department or agency 32 68 49
2018 Less than 3 years in current department or agency 29 71 148
2018 3 to 10 years in current department or agency 41 59 182
2018 11 to 20 years in current department or agency 32 68 162
2018 More than 20 years in current department or agency 38 62 43

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 157
2018 More than 20 years in current department or agency 0 100 43

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 6 94 134
2020 3 to 10 years in current department or agency 6 94 189
2019 Less than 3 years in current department or agency 8 92 165
2019 3 to 10 years in current department or agency 5 95 215
2018 3 to 10 years in current department or agency 6 94 182
2018 11 to 20 years in current department or agency 5 95 162

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 134
2020 3 to 10 years in current department or agency 13 87 189
2019 Less than 3 years in current department or agency 9 91 165
2019 3 to 10 years in current department or agency 9 91 215
2019 11 to 20 years in current department or agency 14 86 157
2019 More than 20 years in current department or agency 18 82 49
2018 3 to 10 years in current department or agency 10 90 182
2018 11 to 20 years in current department or agency 10 90 162

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 47 53 134
2020 3 to 10 years in current department or agency 53 47 189
2020 11 to 20 years in current department or agency 49 51 110
2020 More than 20 years in current department or agency 46 54 41
2019 Less than 3 years in current department or agency 43 57 165
2019 3 to 10 years in current department or agency 50 50 215
2019 11 to 20 years in current department or agency 54 46 157
2019 More than 20 years in current department or agency 51 49 49
2018 Less than 3 years in current department or agency 51 49 148
2018 3 to 10 years in current department or agency 53 47 182
2018 11 to 20 years in current department or agency 37 63 162
2018 More than 20 years in current department or agency 51 49 43

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 26 74 134
2020 3 to 10 years in current department or agency 26 74 189
2020 11 to 20 years in current department or agency 21 79 110
2020 More than 20 years in current department or agency 24 76 41
2019 Less than 3 years in current department or agency 29 71 165
2019 3 to 10 years in current department or agency 22 78 215
2019 11 to 20 years in current department or agency 27 73 157
2019 More than 20 years in current department or agency 34 66 49
2018 Less than 3 years in current department or agency 30 70 148
2018 3 to 10 years in current department or agency 31 69 182
2018 11 to 20 years in current department or agency 22 78 162
2018 More than 20 years in current department or agency 12 88 43

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 23 77 134
2020 3 to 10 years in current department or agency 17 83 189
2020 11 to 20 years in current department or agency 24 76 110
2020 More than 20 years in current department or agency 20 80 41
2019 Less than 3 years in current department or agency 18 82 165
2019 3 to 10 years in current department or agency 20 80 215
2019 11 to 20 years in current department or agency 14 86 157
2019 More than 20 years in current department or agency 18 82 49
2018 Less than 3 years in current department or agency 15 85 148
2018 3 to 10 years in current department or agency 16 84 182
2018 11 to 20 years in current department or agency 14 86 162
2018 More than 20 years in current department or agency 17 83 43

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 63 37 134
2020 3 to 10 years in current department or agency 56 44 189
2020 11 to 20 years in current department or agency 57 43 110
2020 More than 20 years in current department or agency 57 43 41
2019 Less than 3 years in current department or agency 60 40 164
2019 3 to 10 years in current department or agency 60 40 215
2019 11 to 20 years in current department or agency 62 38 157
2019 More than 20 years in current department or agency 58 42 49
2018 Less than 3 years in current department or agency 56 44 148
2018 3 to 10 years in current department or agency 58 42 182
2018 11 to 20 years in current department or agency 47 53 161
2018 More than 20 years in current department or agency 52 48 43

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 29 71 134
2020 3 to 10 years in current department or agency 26 74 189
2020 11 to 20 years in current department or agency 37 63 110
2020 More than 20 years in current department or agency 31 69 41
2019 Less than 3 years in current department or agency 37 63 164
2019 3 to 10 years in current department or agency 32 68 215
2019 11 to 20 years in current department or agency 30 70 157
2019 More than 20 years in current department or agency 34 66 49
2018 Less than 3 years in current department or agency 30 70 148
2018 3 to 10 years in current department or agency 31 69 182
2018 11 to 20 years in current department or agency 24 76 161
2018 More than 20 years in current department or agency 26 74 43

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 134
2020 3 to 10 years in current department or agency 10 90 189
2020 11 to 20 years in current department or agency 12 88 110
2020 More than 20 years in current department or agency 12 88 41
2019 Less than 3 years in current department or agency 9 91 164
2019 3 to 10 years in current department or agency 9 91 215
2019 11 to 20 years in current department or agency 12 88 157
2019 More than 20 years in current department or agency 12 88 49
2018 3 to 10 years in current department or agency 7 93 182
2018 11 to 20 years in current department or agency 8 92 161

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 23 77 134
2020 3 to 10 years in current department or agency 21 79 189
2019 Less than 3 years in current department or agency 20 80 164
2019 3 to 10 years in current department or agency 27 73 215
2019 11 to 20 years in current department or agency 26 74 157
2019 More than 20 years in current department or agency 29 71 49
2018 3 to 10 years in current department or agency 27 73 182
2018 11 to 20 years in current department or agency 15 85 161

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 134
2020 3 to 10 years in current department or agency 12 88 189
2019 Less than 3 years in current department or agency 13 87 164
2019 3 to 10 years in current department or agency 11 89 215
2019 11 to 20 years in current department or agency 11 89 157
2019 More than 20 years in current department or agency 13 87 49
2018 3 to 10 years in current department or agency 11 89 182
2018 11 to 20 years in current department or agency 7 93 161

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 134
2020 3 to 10 years in current department or agency 11 89 189
2020 11 to 20 years in current department or agency 6 94 110
2020 More than 20 years in current department or agency 0 100 41
2019 Less than 3 years in current department or agency 7 93 164
2019 3 to 10 years in current department or agency 7 93 215
2018 3 to 10 years in current department or agency 7 93 182
2018 11 to 20 years in current department or agency 3 97 161

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 134
2020 3 to 10 years in current department or agency 12 88 189
2019 Less than 3 years in current department or agency 17 83 164
2019 3 to 10 years in current department or agency 12 88 215
2019 11 to 20 years in current department or agency 13 87 157
2019 More than 20 years in current department or agency 13 87 49
2018 Less than 3 years in current department or agency 19 81 148
2018 3 to 10 years in current department or agency 14 86 182
2018 11 to 20 years in current department or agency 10 90 161
2018 More than 20 years in current department or agency 18 82 43

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 134
2020 3 to 10 years in current department or agency 14 86 189
2020 11 to 20 years in current department or agency 14 86 110
2020 More than 20 years in current department or agency 18 82 41
2019 Less than 3 years in current department or agency 15 85 164
2019 3 to 10 years in current department or agency 13 87 215
2019 11 to 20 years in current department or agency 10 90 157
2019 More than 20 years in current department or agency 14 86 49
2018 Less than 3 years in current department or agency 10 90 148
2018 3 to 10 years in current department or agency 11 89 182
2018 11 to 20 years in current department or agency 7 93 161
2018 More than 20 years in current department or agency 12 88 43

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 18 82 134
2020 3 to 10 years in current department or agency 23 77 189
2020 11 to 20 years in current department or agency 20 80 110
2020 More than 20 years in current department or agency 20 80 41
2019 Less than 3 years in current department or agency 21 79 164
2019 3 to 10 years in current department or agency 21 79 215
2019 11 to 20 years in current department or agency 21 79 157
2019 More than 20 years in current department or agency 21 79 49
2018 Less than 3 years in current department or agency 22 78 148
2018 3 to 10 years in current department or agency 23 77 182
2018 11 to 20 years in current department or agency 32 68 161
2018 More than 20 years in current department or agency 23 77 43

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 19 81 120
2020 3 to 10 years in current department or agency 10 90 167
2019 Less than 3 years in current department or agency 9 91 152
2019 3 to 10 years in current department or agency 13 87 201
2018 Less than 3 years in current department or agency 8 92 144
2018 3 to 10 years in current department or agency 10 90 170
2018 11 to 20 years in current department or agency 9 91 157
2018 More than 20 years in current department or agency 8 92 42

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 16 84 120
2020 3 to 10 years in current department or agency 15 85 167
2019 Less than 3 years in current department or agency 20 80 152
2019 3 to 10 years in current department or agency 15 85 201
2018 3 to 10 years in current department or agency 14 86 170
2018 11 to 20 years in current department or agency 17 83 157

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 120
2020 3 to 10 years in current department or agency 5 95 167
2020 11 to 20 years in current department or agency 9 91 103
2020 More than 20 years in current department or agency 0 100 41
2019 Less than 3 years in current department or agency 8 92 152
2019 3 to 10 years in current department or agency 9 91 201
2018 3 to 10 years in current department or agency 5 95 170
2018 11 to 20 years in current department or agency 5 95 157

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 120
2020 3 to 10 years in current department or agency 6 94 167
2019 Less than 3 years in current department or agency 8 92 152
2019 3 to 10 years in current department or agency 7 93 201
2018 Less than 3 years in current department or agency 7 93 144
2018 3 to 10 years in current department or agency 8 92 170
2018 11 to 20 years in current department or agency 6 94 157
2018 More than 20 years in current department or agency 16 84 42

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 120
2020 3 to 10 years in current department or agency 6 94 167
2020 11 to 20 years in current department or agency 10 90 103
2020 More than 20 years in current department or agency 10 90 41
2019 Less than 3 years in current department or agency 6 94 152
2019 3 to 10 years in current department or agency 9 91 201
2018 3 to 10 years in current department or agency 12 88 170
2018 11 to 20 years in current department or agency 9 91 157

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 120
2020 3 to 10 years in current department or agency 8 92 167
2019 Less than 3 years in current department or agency 6 94 152
2019 3 to 10 years in current department or agency 11 89 201
2018 Less than 3 years in current department or agency 12 88 144
2018 3 to 10 years in current department or agency 8 92 170
2018 11 to 20 years in current department or agency 10 90 157
2018 More than 20 years in current department or agency 20 80 42

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 21 79 120
2020 3 to 10 years in current department or agency 7 93 167
2019 Less than 3 years in current department or agency 17 83 152
2019 3 to 10 years in current department or agency 9 91 201
2018 3 to 10 years in current department or agency 11 89 170
2018 11 to 20 years in current department or agency 6 94 157

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 120
2020 3 to 10 years in current department or agency 15 85 167
2020 11 to 20 years in current department or agency 10 90 103
2020 More than 20 years in current department or agency 11 89 41
2019 Less than 3 years in current department or agency 15 85 152
2019 3 to 10 years in current department or agency 12 88 201
2018 3 to 10 years in current department or agency 13 87 170
2018 11 to 20 years in current department or agency 11 89 157

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 16 84 120
2020 3 to 10 years in current department or agency 19 81 167
2020 11 to 20 years in current department or agency 22 78 103
2020 More than 20 years in current department or agency 9 91 41
2019 Less than 3 years in current department or agency 14 86 152
2019 3 to 10 years in current department or agency 14 86 201
2018 3 to 10 years in current department or agency 16 84 170
2018 11 to 20 years in current department or agency 8 92 157

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 28 72 120
2020 3 to 10 years in current department or agency 40 60 167
2020 11 to 20 years in current department or agency 36 64 103
2020 More than 20 years in current department or agency 19 81 41
2019 Less than 3 years in current department or agency 37 63 152
2019 3 to 10 years in current department or agency 34 66 201
2018 Less than 3 years in current department or agency 36 64 144
2018 3 to 10 years in current department or agency 34 66 170
2018 11 to 20 years in current department or agency 28 72 157
2018 More than 20 years in current department or agency 20 80 42

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 6 94 120
2020 3 to 10 years in current department or agency 6 94 167
2019 Less than 3 years in current department or agency 9 91 152
2019 3 to 10 years in current department or agency 5 95 201
2018 3 to 10 years in current department or agency 8 92 170
2018 11 to 20 years in current department or agency 5 95 157

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 44 56 120
2020 3 to 10 years in current department or agency 54 46 167
2020 11 to 20 years in current department or agency 53 47 103
2020 More than 20 years in current department or agency 47 53 41
2019 Less than 3 years in current department or agency 49 51 152
2019 3 to 10 years in current department or agency 52 48 201
2018 Less than 3 years in current department or agency 52 48 144
2018 3 to 10 years in current department or agency 56 44 170
2018 11 to 20 years in current department or agency 36 64 157
2018 More than 20 years in current department or agency 31 69 42

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 3 97 167
2020 More than 20 years in current department or agency 0 100 41
2019 3 to 10 years in current department or agency 0 100 201
2018 Less than 3 years in current department or agency 4 96 144
2018 More than 20 years in current department or agency 0 100 42

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 52 48 120
2020 3 to 10 years in current department or agency 70 30 167
2020 11 to 20 years in current department or agency 62 38 103
2020 More than 20 years in current department or agency 51 49 41
2019 Less than 3 years in current department or agency 59 41 152
2019 3 to 10 years in current department or agency 66 34 201
2018 Less than 3 years in current department or agency 54 46 144
2018 3 to 10 years in current department or agency 68 32 170
2018 11 to 20 years in current department or agency 62 38 157
2018 More than 20 years in current department or agency 64 36 42

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 6 94 103
2019 Less than 3 years in current department or agency 4 96 152
2018 3 to 10 years in current department or agency 3 97 170
2018 11 to 20 years in current department or agency 3 97 157

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 120
2020 3 to 10 years in current department or agency 14 86 167
2020 11 to 20 years in current department or agency 17 83 103
2020 More than 20 years in current department or agency 28 72 41
2019 Less than 3 years in current department or agency 15 85 152
2019 3 to 10 years in current department or agency 11 89 201
2018 Less than 3 years in current department or agency 12 88 144
2018 3 to 10 years in current department or agency 15 85 170
2018 11 to 20 years in current department or agency 12 88 157
2018 More than 20 years in current department or agency 16 84 42

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 21 13 17 3 5 32 8 58 14 1016
2020 3 to 10 years in current department or agency 14 14 20 10 12 24 5 40 31 1103
2020 11 to 20 years in current department or agency 14 18 23 10 10 20 5 43 26 727
2020 More than 20 years in current department or agency 17 21 21 6 11 20 5 51 22 255
2019 Less than 3 years in current department or agency 14 13 24 8 11 23 7 39 26 858
2019 3 to 10 years in current department or agency 12 17 22 13 13 19 4 39 33 908
2019 11 to 20 years in current department or agency 12 18 18 12 16 21 2 39 37 659
2019 More than 20 years in current department or agency 19 20 20 7 15 15 4 47 28 223
2018 Less than 3 years in current department or agency 15 16 22 7 7 26 6 46 21 935
2018 3 to 10 years in current department or agency 10 18 26 13 12 17 4 35 31 859
2018 11 to 20 years in current department or agency 9 18 26 13 13 14 6 34 33 616
2018 More than 20 years in current department or agency 16 22 25 11 10 9 7 46 25 210

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 28 19 4 4 10 1 70 9 1016
2020 3 to 10 years in current department or agency 23 28 21 10 10 8 1 56 21 1104
2020 11 to 20 years in current department or agency 23 29 24 9 7 5 1 56 18 725
2020 More than 20 years in current department or agency 31 36 13 7 9 4 1 71 16 255
2019 Less than 3 years in current department or agency 26 25 21 10 7 10 2 58 18 862
2019 3 to 10 years in current department or agency 24 28 20 10 11 6 1 56 23 909
2019 11 to 20 years in current department or agency 23 28 19 10 13 8 0 55 24 659
2019 More than 20 years in current department or agency 27 35 15 9 9 3 2 66 19 223
2018 Less than 3 years in current department or agency 28 27 22 8 5 10 1 62 14 933
2018 3 to 10 years in current department or agency 20 31 22 10 9 7 0 55 20 860
2018 11 to 20 years in current department or agency 19 30 22 12 11 5 1 53 24 613
2018 More than 20 years in current department or agency 20 41 16 6 7 5 5 68 14 209
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 6 94 1009
2020 3 to 10 years in current department or agency 12 88 1099
2020 11 to 20 years in current department or agency 10 90 726
2020 More than 20 years in current department or agency 8 92 255
2019 Less than 3 years in current department or agency 12 88 858
2019 3 to 10 years in current department or agency 13 87 911
2019 11 to 20 years in current department or agency 13 87 655
2019 More than 20 years in current department or agency 15 85 221
2018 Less than 3 years in current department or agency 10 90 942
2018 3 to 10 years in current department or agency 11 89 861
2018 11 to 20 years in current department or agency 14 86 617
2018 More than 20 years in current department or agency 11 89 208

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 36 64 120
2020 11 to 20 years in current department or agency 36 64 79
2019 Less than 3 years in current department or agency 41 59 103
2019 3 to 10 years in current department or agency 35 65 123
2019 11 to 20 years in current department or agency 34 66 89
2019 More than 20 years in current department or agency 33 67 34
2018 Less than 3 years in current department or agency 48 52 96
2018 3 to 10 years in current department or agency 29 71 102
2018 11 to 20 years in current department or agency 28 72 87
2018 More than 20 years in current department or agency 47 53 23

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 79 21 66
2020 3 to 10 years in current department or agency 80 20 120
2020 11 to 20 years in current department or agency 70 30 79
2020 More than 20 years in current department or agency 50 50 19
2019 Less than 3 years in current department or agency 65 35 103
2019 3 to 10 years in current department or agency 70 30 123
2019 11 to 20 years in current department or agency 70 30 89
2019 More than 20 years in current department or agency 84 16 34
2018 Less than 3 years in current department or agency 67 33 96
2018 3 to 10 years in current department or agency 72 28 102
2018 11 to 20 years in current department or agency 65 35 87
2018 More than 20 years in current department or agency 59 41 23

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 8 92 120
2019 Less than 3 years in current department or agency 6 94 103
2018 Less than 3 years in current department or agency 5 95 96
2018 3 to 10 years in current department or agency 6 94 102

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 66
2020 11 to 20 years in current department or agency 0 100 79
2019 More than 20 years in current department or agency 0 100 34

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 10 90 120
2020 11 to 20 years in current department or agency 9 91 79
2019 Less than 3 years in current department or agency 10 90 103
2019 3 to 10 years in current department or agency 8 92 123
2018 Less than 3 years in current department or agency 5 95 96
2018 11 to 20 years in current department or agency 11 89 87

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 18 82 120
2020 11 to 20 years in current department or agency 14 86 79
2019 Less than 3 years in current department or agency 14 86 103
2019 3 to 10 years in current department or agency 26 74 123
2019 11 to 20 years in current department or agency 15 85 89
2019 More than 20 years in current department or agency 24 76 34
2018 Less than 3 years in current department or agency 22 78 96
2018 3 to 10 years in current department or agency 16 84 102

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 9 91 120
2020 11 to 20 years in current department or agency 11 89 79
2019 Less than 3 years in current department or agency 14 86 103
2019 3 to 10 years in current department or agency 9 91 123
2019 11 to 20 years in current department or agency 10 90 89
2019 More than 20 years in current department or agency 13 87 34
2018 Less than 3 years in current department or agency 17 83 96
2018 3 to 10 years in current department or agency 8 92 102

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 43 57 66
2020 3 to 10 years in current department or agency 40 60 120
2020 11 to 20 years in current department or agency 48 52 79
2020 More than 20 years in current department or agency 55 45 19
2019 Less than 3 years in current department or agency 39 61 102
2019 3 to 10 years in current department or agency 60 40 122
2019 11 to 20 years in current department or agency 54 46 88
2019 More than 20 years in current department or agency 46 54 33
2018 Less than 3 years in current department or agency 51 49 96
2018 3 to 10 years in current department or agency 42 58 101
2018 11 to 20 years in current department or agency 43 57 86
2018 More than 20 years in current department or agency 69 31 23

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 29 71 66
2020 3 to 10 years in current department or agency 29 71 120
2020 11 to 20 years in current department or agency 19 81 79
2020 More than 20 years in current department or agency 30 70 19
2019 Less than 3 years in current department or agency 23 77 102
2019 3 to 10 years in current department or agency 21 79 122
2019 11 to 20 years in current department or agency 24 76 88
2019 More than 20 years in current department or agency 32 68 33
2018 Less than 3 years in current department or agency 34 66 96
2018 3 to 10 years in current department or agency 25 75 101
2018 11 to 20 years in current department or agency 16 84 86
2018 More than 20 years in current department or agency 41 59 23

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 22 78 120
2020 11 to 20 years in current department or agency 13 87 79
2019 Less than 3 years in current department or agency 16 84 102
2019 3 to 10 years in current department or agency 21 79 122
2019 11 to 20 years in current department or agency 19 81 88
2019 More than 20 years in current department or agency 18 82 33
2018 Less than 3 years in current department or agency 26 74 96
2018 3 to 10 years in current department or agency 14 86 101
2018 11 to 20 years in current department or agency 16 84 86
2018 More than 20 years in current department or agency 23 77 23

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 4 96 120
2020 More than 20 years in current department or agency 0 100 19
2019 3 to 10 years in current department or agency 7 93 122
2018 More than 20 years in current department or agency 0 100 23

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 31 69 120
2020 11 to 20 years in current department or agency 28 72 79
2019 Less than 3 years in current department or agency 22 78 102
2019 3 to 10 years in current department or agency 24 76 122
2019 11 to 20 years in current department or agency 27 73 88
2019 More than 20 years in current department or agency 18 82 33
2018 Less than 3 years in current department or agency 22 78 96
2018 3 to 10 years in current department or agency 19 81 101

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 18 82 66
2020 3 to 10 years in current department or agency 23 77 120
2020 11 to 20 years in current department or agency 18 82 79
2020 More than 20 years in current department or agency 40 60 19
2019 Less than 3 years in current department or agency 21 79 102
2019 3 to 10 years in current department or agency 26 74 122
2019 11 to 20 years in current department or agency 19 81 88
2019 More than 20 years in current department or agency 21 79 33
2018 Less than 3 years in current department or agency 25 75 96
2018 3 to 10 years in current department or agency 21 79 101

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 66
2018 More than 20 years in current department or agency 0 100 23

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 66
2020 3 to 10 years in current department or agency 4 96 120
2019 3 to 10 years in current department or agency 0 100 122
2019 11 to 20 years in current department or agency 0 100 88
2018 More than 20 years in current department or agency 0 100 23

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 8 92 120
2019 Less than 3 years in current department or agency 12 88 102
2019 3 to 10 years in current department or agency 10 90 122
2018 Less than 3 years in current department or agency 4 96 96
2018 3 to 10 years in current department or agency 5 95 101
2018 11 to 20 years in current department or agency 11 89 86
2018 More than 20 years in current department or agency 0 100 23

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 12 88 120
2020 11 to 20 years in current department or agency 19 81 79
2019 Less than 3 years in current department or agency 20 80 102
2019 3 to 10 years in current department or agency 16 84 122
2018 Less than 3 years in current department or agency 6 94 96
2018 3 to 10 years in current department or agency 10 90 101
2018 11 to 20 years in current department or agency 12 88 86
2018 More than 20 years in current department or agency 0 100 23

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 66
2020 More than 20 years in current department or agency 0 100 19
2019 Less than 3 years in current department or agency 0 100 102
2019 11 to 20 years in current department or agency 0 100 88
2018 Less than 3 years in current department or agency 0 100 96
2018 3 to 10 years in current department or agency 0 100 101
2018 11 to 20 years in current department or agency 0 100 86
2018 More than 20 years in current department or agency 0 100 23

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 15 85 120
2020 11 to 20 years in current department or agency 13 87 79
2019 Less than 3 years in current department or agency 15 85 102
2019 3 to 10 years in current department or agency 13 87 122
2019 11 to 20 years in current department or agency 6 94 88
2019 More than 20 years in current department or agency 17 83 33
2018 Less than 3 years in current department or agency 7 93 96
2018 3 to 10 years in current department or agency 14 86 101

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 66
2020 More than 20 years in current department or agency 0 100 19
2019 Less than 3 years in current department or agency 0 100 102
2019 3 to 10 years in current department or agency 0 100 122
2019 11 to 20 years in current department or agency 0 100 88
2019 More than 20 years in current department or agency 0 100 33
2018 Less than 3 years in current department or agency 0 100 96
2018 3 to 10 years in current department or agency 0 100 101
2018 11 to 20 years in current department or agency 0 100 86
2018 More than 20 years in current department or agency 0 100 23

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 19 81 120
2020 11 to 20 years in current department or agency 23 77 79
2019 Less than 3 years in current department or agency 12 88 102
2019 3 to 10 years in current department or agency 15 85 122
2019 11 to 20 years in current department or agency 12 88 88
2019 More than 20 years in current department or agency 22 78 33
2018 Less than 3 years in current department or agency 15 85 96
2018 3 to 10 years in current department or agency 12 88 101

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 48 52 66
2020 3 to 10 years in current department or agency 31 69 120
2020 11 to 20 years in current department or agency 36 64 79
2020 More than 20 years in current department or agency 35 65 19
2019 Less than 3 years in current department or agency 30 70 101
2019 3 to 10 years in current department or agency 29 71 120
2019 11 to 20 years in current department or agency 28 72 87
2019 More than 20 years in current department or agency 29 71 33
2018 Less than 3 years in current department or agency 25 75 96
2018 3 to 10 years in current department or agency 27 73 102
2018 11 to 20 years in current department or agency 27 73 87
2018 More than 20 years in current department or agency 29 71 23

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 16 84 120
2020 11 to 20 years in current department or agency 19 81 79
2019 Less than 3 years in current department or agency 14 86 101
2019 3 to 10 years in current department or agency 14 86 120
2019 11 to 20 years in current department or agency 8 92 87
2019 More than 20 years in current department or agency 15 85 33
2018 Less than 3 years in current department or agency 9 91 96
2018 3 to 10 years in current department or agency 11 89 102

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 66
2020 3 to 10 years in current department or agency 10 90 120
2020 11 to 20 years in current department or agency 6 94 79
2020 More than 20 years in current department or agency 0 100 19
2019 3 to 10 years in current department or agency 5 95 120
2019 11 to 20 years in current department or agency 7 93 87
2018 11 to 20 years in current department or agency 7 93 87
2018 More than 20 years in current department or agency 0 100 23

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 18 82 120
2020 11 to 20 years in current department or agency 18 82 79
2019 Less than 3 years in current department or agency 11 89 101
2019 3 to 10 years in current department or agency 17 83 120
2019 11 to 20 years in current department or agency 16 84 87
2019 More than 20 years in current department or agency 26 74 33
2018 Less than 3 years in current department or agency 5 95 96
2018 3 to 10 years in current department or agency 12 88 102

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 66
2020 3 to 10 years in current department or agency 6 94 120
2020 11 to 20 years in current department or agency 6 94 79
2020 More than 20 years in current department or agency 0 100 19
2019 Less than 3 years in current department or agency 4 96 101
2019 3 to 10 years in current department or agency 7 93 120
2018 More than 20 years in current department or agency 0 100 23

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 9 91 120
2020 11 to 20 years in current department or agency 6 94 79

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 6 94 120
2019 Less than 3 years in current department or agency 12 88 101
2019 3 to 10 years in current department or agency 12 88 120
2018 Less than 3 years in current department or agency 11 89 96
2018 3 to 10 years in current department or agency 7 93 102

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 8 92 120
2020 11 to 20 years in current department or agency 11 89 79
2019 Less than 3 years in current department or agency 7 93 101
2019 3 to 10 years in current department or agency 8 92 120
2018 Less than 3 years in current department or agency 12 88 95
2018 3 to 10 years in current department or agency 6 94 102

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 34 66 66
2020 3 to 10 years in current department or agency 45 55 120
2020 11 to 20 years in current department or agency 46 54 79
2020 More than 20 years in current department or agency 34 66 19
2019 Less than 3 years in current department or agency 49 51 101
2019 3 to 10 years in current department or agency 49 51 120
2019 11 to 20 years in current department or agency 54 46 87
2019 More than 20 years in current department or agency 50 50 33
2018 Less than 3 years in current department or agency 58 42 96
2018 3 to 10 years in current department or agency 57 43 102
2018 11 to 20 years in current department or agency 48 52 87
2018 More than 20 years in current department or agency 55 45 23

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 8 92 74
2018 Less than 3 years in current department or agency 6 94 95
2018 11 to 20 years in current department or agency 7 93 84

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 6 94 109
2020 11 to 20 years in current department or agency 7 93 74
2018 Less than 3 years in current department or agency 20 80 95
2018 3 to 10 years in current department or agency 11 89 101

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 6 94 74

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 74
2018 More than 20 years in current department or agency 0 100 22

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 More than 20 years in current department or agency 0 100 22

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 11 89 109

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 4 96 109
2020 11 to 20 years in current department or agency 7 93 74
2018 Less than 3 years in current department or agency 8 92 95
2018 3 to 10 years in current department or agency 8 92 101

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 12 88 109
2020 11 to 20 years in current department or agency 9 91 74
2018 Less than 3 years in current department or agency 14 86 95
2018 3 to 10 years in current department or agency 13 87 101
2018 11 to 20 years in current department or agency 5 95 84
2018 More than 20 years in current department or agency 0 100 22

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 15 85 109
2020 11 to 20 years in current department or agency 8 92 74
2018 Less than 3 years in current department or agency 10 90 95
2018 3 to 10 years in current department or agency 13 87 101

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 31 69 109
2020 11 to 20 years in current department or agency 30 70 74
2018 Less than 3 years in current department or agency 23 77 95
2018 3 to 10 years in current department or agency 23 77 101

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 7 93 109
2020 11 to 20 years in current department or agency 7 93 74
2018 Less than 3 years in current department or agency 12 88 95
2018 3 to 10 years in current department or agency 6 94 101

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 45 55 109
2020 11 to 20 years in current department or agency 43 57 74
2018 Less than 3 years in current department or agency 39 61 95
2018 3 to 10 years in current department or agency 48 52 101
2018 11 to 20 years in current department or agency 32 68 84
2018 More than 20 years in current department or agency 27 73 22

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 101
2018 More than 20 years in current department or agency 0 100 22

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 71 29 109
2020 11 to 20 years in current department or agency 72 28 74
2018 Less than 3 years in current department or agency 54 46 95
2018 3 to 10 years in current department or agency 64 36 101
2018 11 to 20 years in current department or agency 64 36 84
2018 More than 20 years in current department or agency 62 38 22

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 101
2018 More than 20 years in current department or agency 0 100 22

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 12 88 109
2020 11 to 20 years in current department or agency 17 83 74
2018 Less than 3 years in current department or agency 20 80 95
2018 3 to 10 years in current department or agency 16 84 101

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 23 14 18 2 3 34 7 62 8 1015
2020 3 to 10 years in current department or agency 15 14 23 8 6 29 5 44 21 1099
2020 11 to 20 years in current department or agency 15 17 27 6 5 24 5 46 15 724
2020 More than 20 years in current department or agency 19 20 25 2 4 23 6 55 9 255
2019 Less than 3 years in current department or agency 16 13 26 4 6 29 6 44 15 857
2019 3 to 10 years in current department or agency 14 15 28 7 8 22 5 41 21 909
2019 11 to 20 years in current department or agency 14 16 24 7 10 26 3 41 25 657
2019 More than 20 years in current department or agency 22 18 19 6 10 20 6 54 21 223
2018 Less than 3 years in current department or agency 18 15 23 5 4 29 6 51 14 935
2018 3 to 10 years in current department or agency 11 19 34 5 6 22 3 40 15 859
2018 11 to 20 years in current department or agency 10 19 28 9 8 21 5 39 23 615
2018 More than 20 years in current department or agency 19 22 31 3 7 12 6 49 12 206

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 27 16 4 3 11 1 74 8 1012
2020 3 to 10 years in current department or agency 26 30 20 8 6 10 1 63 15 1100
2020 11 to 20 years in current department or agency 25 29 25 7 4 7 2 60 12 725
2020 More than 20 years in current department or agency 33 32 19 5 3 7 1 70 9 255
2019 Less than 3 years in current department or agency 28 26 22 6 4 12 2 63 12 860
2019 3 to 10 years in current department or agency 27 26 22 9 7 8 2 58 17 907
2019 11 to 20 years in current department or agency 23 29 23 7 10 9 1 57 18 656
2019 More than 20 years in current department or agency 31 30 13 9 8 7 3 67 18 220
2018 Less than 3 years in current department or agency 30 27 21 5 4 11 2 65 11 936
2018 3 to 10 years in current department or agency 21 28 28 7 6 9 1 55 14 860
2018 11 to 20 years in current department or agency 17 32 24 10 8 7 1 54 20 612
2018 More than 20 years in current department or agency 28 30 21 5 6 5 5 64 12 208

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 9 10 16 10 48 6 0 21 63 30
2020 3 to 10 years in current department or agency 4 7 13 19 48 10 0 12 74 51
2020 11 to 20 years in current department or agency 0 11 20 28 30 11 0 12 66 38
2020 More than 20 years in current department or agency 7 0 48 15 22 7 0 8 40 10
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 25 18 9 10 0 1 64 18 1014
2020 3 to 10 years in current department or agency 33 25 17 10 14 1 1 59 24 1101
2020 11 to 20 years in current department or agency 31 25 18 12 14 0 1 56 26 727
2020 More than 20 years in current department or agency 30 24 18 14 13 0 0 54 27 255

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 28 20 11 7 0 1 62 18 1008
2020 3 to 10 years in current department or agency 23 33 21 12 10 1 1 57 22 1099
2020 11 to 20 years in current department or agency 28 28 19 11 12 0 1 57 23 726
2020 More than 20 years in current department or agency 35 28 15 9 11 1 1 65 20 253
2019 Less than 3 years in current department or agency 18 26 21 14 19 0 1 45 33 860
2019 3 to 10 years in current department or agency 17 22 23 16 22 0 0 39 38 911
2019 11 to 20 years in current department or agency 17 25 21 15 20 0 1 42 36 654
2019 More than 20 years in current department or agency 18 24 23 17 17 0 2 42 34 223
2018 Less than 3 years in current department or agency 18 23 22 17 21 0 0 40 38 937
2018 3 to 10 years in current department or agency 14 21 26 15 24 0 0 35 39 860
2018 11 to 20 years in current department or agency 20 23 23 16 16 0 1 44 33 616
2018 More than 20 years in current department or agency 21 22 22 12 19 0 4 44 33 208

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 20 28 26 14 12 0 0 48 27 1014
2020 3 to 10 years in current department or agency 14 24 25 18 19 0 0 37 38 1101
2020 11 to 20 years in current department or agency 14 24 25 18 18 0 0 38 36 729
2020 More than 20 years in current department or agency 15 26 24 18 16 0 0 41 35 255
2019 Less than 3 years in current department or agency 22 28 25 14 10 0 1 50 25 861
2019 3 to 10 years in current department or agency 14 25 25 21 15 0 0 39 36 910
2019 11 to 20 years in current department or agency 14 24 30 16 16 0 0 38 32 655
2019 More than 20 years in current department or agency 17 23 25 16 19 0 0 40 35 223
2018 Less than 3 years in current department or agency 21 29 27 14 9 0 0 49 23 935
2018 3 to 10 years in current department or agency 14 23 28 18 17 0 0 37 35 863
2018 11 to 20 years in current department or agency 14 25 28 14 18 0 1 39 33 615
2018 More than 20 years in current department or agency 16 18 28 17 18 0 3 35 36 208

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 30 19 10 9 0 2 61 20 1013
2020 3 to 10 years in current department or agency 21 27 24 15 11 1 1 49 26 1098
2020 11 to 20 years in current department or agency 17 31 26 14 11 0 1 49 25 726
2020 More than 20 years in current department or agency 21 34 19 17 7 1 1 56 24 252
2019 Less than 3 years in current department or agency 29 33 19 11 7 0 1 63 18 853
2019 3 to 10 years in current department or agency 21 32 24 14 8 0 1 54 22 904
2019 11 to 20 years in current department or agency 20 35 25 10 9 0 1 55 19 651
2019 More than 20 years in current department or agency 17 37 23 9 12 0 1 55 22 221
2018 Less than 3 years in current department or agency 28 33 22 11 5 1 0 61 17 926
2018 3 to 10 years in current department or agency 20 32 23 14 9 1 1 53 24 859
2018 11 to 20 years in current department or agency 17 32 25 13 11 1 1 51 24 613
2018 More than 20 years in current department or agency 13 28 32 15 7 0 4 42 24 208

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 25 20 14 13 1 0 53 27 1011
2020 3 to 10 years in current department or agency 17 23 23 17 19 0 0 40 37 1100
2020 11 to 20 years in current department or agency 16 23 24 18 17 1 0 40 36 724
2020 More than 20 years in current department or agency 18 18 28 19 14 2 2 37 34 253
2019 Less than 3 years in current department or agency 21 25 21 16 16 0 1 46 32 857
2019 3 to 10 years in current department or agency 15 20 25 18 21 0 0 35 40 903
2019 11 to 20 years in current department or agency 14 26 23 15 21 0 1 40 36 653
2019 More than 20 years in current department or agency 12 29 21 13 23 1 1 42 37 221
2018 Less than 3 years in current department or agency 23 25 21 16 14 1 1 49 30 932
2018 3 to 10 years in current department or agency 16 17 23 19 24 0 0 34 43 858
2018 11 to 20 years in current department or agency 14 21 26 15 22 1 1 36 37 608
2018 More than 20 years in current department or agency 14 22 24 15 21 0 3 38 38 209

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 25 12 7 7 0 2 72 15 1006
2020 3 to 10 years in current department or agency 38 24 17 10 10 0 2 63 20 1099
2020 11 to 20 years in current department or agency 34 25 17 12 10 0 2 60 23 718
2020 More than 20 years in current department or agency 34 27 8 16 7 1 6 66 25 253
2019 Less than 3 years in current department or agency 50 24 12 5 5 0 4 78 10 859
2019 3 to 10 years in current department or agency 44 26 14 8 6 0 2 72 14 905
2019 11 to 20 years in current department or agency 39 28 16 5 8 0 4 70 14 656
2019 More than 20 years in current department or agency 41 31 13 6 6 1 3 74 12 222
2018 Less than 3 years in current department or agency 49 26 11 6 3 1 4 79 9 933
2018 3 to 10 years in current department or agency 41 26 16 7 6 1 3 69 14 860
2018 11 to 20 years in current department or agency 37 28 14 6 9 0 7 69 15 612
2018 More than 20 years in current department or agency 34 29 18 5 5 0 9 69 11 208

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 25 21 11 13 0 0 56 24 1009
2020 3 to 10 years in current department or agency 21 27 23 15 14 0 0 48 29 1099
2020 11 to 20 years in current department or agency 23 26 23 14 13 0 1 50 27 721
2020 More than 20 years in current department or agency 26 33 20 12 8 0 1 60 20 254
2019 Less than 3 years in current department or agency 32 29 20 10 8 0 1 61 18 862
2019 3 to 10 years in current department or agency 26 29 21 13 11 0 0 55 24 910
2019 11 to 20 years in current department or agency 25 32 19 10 13 1 1 58 23 658
2019 More than 20 years in current department or agency 23 37 19 9 11 0 1 61 20 222
2018 Less than 3 years in current department or agency 34 29 19 10 7 0 0 64 17 936
2018 3 to 10 years in current department or agency 23 26 23 13 14 1 0 50 27 862
2018 11 to 20 years in current department or agency 23 28 24 10 14 0 2 51 25 614
2018 More than 20 years in current department or agency 29 29 21 11 6 0 4 61 18 205

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 22 17 9 10 0 6 62 20 1013
2020 3 to 10 years in current department or agency 28 24 19 11 12 0 6 55 25 1098
2020 11 to 20 years in current department or agency 28 26 22 10 11 0 4 55 22 721
2020 More than 20 years in current department or agency 30 25 22 10 7 0 6 59 18 254

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 32 16 7 3 1 1 74 10 1012
2020 3 to 10 years in current department or agency 24 38 22 8 6 1 1 63 15 1096
2020 11 to 20 years in current department or agency 29 34 22 9 5 0 1 63 14 726
2020 More than 20 years in current department or agency 23 42 17 11 5 0 1 66 17 255
2019 Less than 3 years in current department or agency 31 35 21 7 5 1 1 66 13 858
2019 3 to 10 years in current department or agency 23 37 21 11 7 0 1 60 18 904
2019 11 to 20 years in current department or agency 22 33 22 12 9 0 2 56 21 648
2019 More than 20 years in current department or agency 25 37 24 6 8 0 1 62 14 221
2018 Less than 3 years in current department or agency 30 32 23 9 5 1 1 63 14 933
2018 3 to 10 years in current department or agency 20 35 22 13 8 1 0 56 22 861
2018 11 to 20 years in current department or agency 18 35 27 10 7 1 2 55 18 615
2018 More than 20 years in current department or agency 22 34 22 12 8 0 3 58 20 208

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 29 21 11 5 1 1 62 16 1011
2020 3 to 10 years in current department or agency 19 30 26 15 9 0 1 50 24 1096
2020 11 to 20 years in current department or agency 19 33 27 10 9 0 1 53 20 724
2020 More than 20 years in current department or agency 19 33 24 17 6 0 1 52 24 256
2019 Less than 3 years in current department or agency 24 32 24 12 7 1 0 56 20 858
2019 3 to 10 years in current department or agency 18 32 27 12 10 1 0 51 22 907
2019 11 to 20 years in current department or agency 15 31 24 16 12 0 1 47 29 652
2019 More than 20 years in current department or agency 17 30 27 15 9 1 1 48 25 223
2018 Less than 3 years in current department or agency 26 33 23 12 6 0 1 59 18 932
2018 3 to 10 years in current department or agency 15 29 27 16 11 1 1 45 28 861
2018 11 to 20 years in current department or agency 14 30 31 13 10 1 1 45 23 613
2018 More than 20 years in current department or agency 18 25 25 21 9 0 2 44 30 206

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 29 18 11 5 0 1 66 16 1012
2020 3 to 10 years in current department or agency 26 32 19 13 9 0 1 59 22 1097
2020 11 to 20 years in current department or agency 27 33 22 11 7 0 1 60 18 723
2020 More than 20 years in current department or agency 32 27 19 15 5 1 1 60 20 255
2019 Less than 3 years in current department or agency 25 28 22 13 10 1 0 54 24 858
2019 3 to 10 years in current department or agency 25 31 20 14 9 0 0 57 24 905
2019 11 to 20 years in current department or agency 22 33 21 13 10 0 1 56 23 651
2019 More than 20 years in current department or agency 27 31 23 11 7 1 1 59 18 220
2018 Less than 3 years in current department or agency 26 31 23 11 9 0 0 57 20 930
2018 3 to 10 years in current department or agency 21 32 21 14 11 1 1 54 25 861
2018 11 to 20 years in current department or agency 22 29 26 12 8 1 1 53 21 613
2018 More than 20 years in current department or agency 21 31 23 13 9 0 3 54 22 210

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 23 11 6 4 0 0 79 10 1009
2020 3 to 10 years in current department or agency 41 27 14 9 8 1 0 68 18 1092
2020 11 to 20 years in current department or agency 37 27 15 12 7 1 1 65 19 724
2020 More than 20 years in current department or agency 43 24 17 8 7 1 0 68 15 255
2019 Less than 3 years in current department or agency 45 26 15 7 6 1 0 72 13 856
2019 3 to 10 years in current department or agency 36 27 16 10 9 0 0 64 20 905
2019 11 to 20 years in current department or agency 34 28 15 10 11 1 1 64 21 653
2019 More than 20 years in current department or agency 35 31 16 10 8 0 0 66 18 223

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 29 23 10 6 0 0 61 16 1012
2020 3 to 10 years in current department or agency 25 34 21 12 7 0 1 59 19 1096
2020 11 to 20 years in current department or agency 26 31 24 10 8 0 1 58 18 721
2020 More than 20 years in current department or agency 26 30 24 14 5 0 0 57 19 255

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 30 21 10 6 0 0 62 16 1011
2020 3 to 10 years in current department or agency 23 30 24 14 9 0 0 53 23 1094
2020 11 to 20 years in current department or agency 22 33 24 13 7 0 1 56 20 724
2020 More than 20 years in current department or agency 21 31 27 13 7 0 2 53 20 255
2019 Less than 3 years in current department or agency 32 33 20 9 5 1 0 66 14 857
2019 3 to 10 years in current department or agency 27 35 18 12 6 1 0 63 19 903
2019 11 to 20 years in current department or agency 28 33 20 9 8 0 1 62 18 648
2019 More than 20 years in current department or agency 26 33 22 12 7 1 0 59 19 222
2018 Less than 3 years in current department or agency 28 34 21 11 5 0 1 63 17 929
2018 3 to 10 years in current department or agency 24 31 24 13 8 0 0 55 21 858
2018 11 to 20 years in current department or agency 25 31 21 14 8 0 1 57 22 611
2018 More than 20 years in current department or agency 22 29 21 15 9 1 3 53 25 208

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 28 14 4 3 0 1 79 7 1011
2020 3 to 10 years in current department or agency 45 30 13 6 4 0 1 76 11 1097
2020 11 to 20 years in current department or agency 46 33 14 3 3 0 1 80 6 719
2020 More than 20 years in current department or agency 40 31 23 3 1 0 1 72 5 254
2019 Less than 3 years in current department or agency 51 25 12 6 5 0 1 77 10 857
2019 3 to 10 years in current department or agency 45 26 14 8 5 0 1 72 13 900
2019 11 to 20 years in current department or agency 42 25 15 6 9 0 2 69 15 646
2019 More than 20 years in current department or agency 41 31 11 8 6 2 1 74 14 220
2018 Less than 3 years in current department or agency 54 24 13 5 3 0 1 79 8 923
2018 3 to 10 years in current department or agency 45 26 14 8 6 0 1 72 14 857
2018 11 to 20 years in current department or agency 45 23 16 8 5 0 2 70 13 610
2018 More than 20 years in current department or agency 43 26 14 7 6 1 3 72 13 205

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 35 21 9 5 0 0 65 14 1009
2020 3 to 10 years in current department or agency 25 34 24 10 6 0 0 60 17 1096
2020 11 to 20 years in current department or agency 25 39 20 9 6 0 1 65 15 723
2020 More than 20 years in current department or agency 33 32 20 9 5 0 0 66 14 254

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 68 18 6 3 1 0 4 89 4 1009
2020 3 to 10 years in current department or agency 65 18 7 2 3 1 5 87 5 1097
2020 11 to 20 years in current department or agency 64 21 7 3 2 0 4 88 5 723
2020 More than 20 years in current department or agency 61 22 12 2 0 0 3 85 3 255
2019 Less than 3 years in current department or agency 68 12 7 3 3 1 5 86 7 855
2019 3 to 10 years in current department or agency 70 13 5 4 3 1 4 88 7 906
2019 11 to 20 years in current department or agency 64 16 5 4 3 1 8 87 7 646
2019 More than 20 years in current department or agency 64 13 8 3 2 2 8 86 5 222
2018 Less than 3 years in current department or agency 71 14 6 2 2 0 5 90 4 925
2018 3 to 10 years in current department or agency 64 16 7 4 3 1 3 85 8 854
2018 11 to 20 years in current department or agency 62 16 10 3 3 1 5 83 6 611
2018 More than 20 years in current department or agency 59 18 7 3 5 3 6 84 8 206

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 80 10 3 2 2 1 2 93 4 1009
2020 3 to 10 years in current department or agency 70 11 7 4 5 1 2 83 9 1100
2020 11 to 20 years in current department or agency 68 14 7 5 3 1 3 85 7 724
2020 More than 20 years in current department or agency 69 14 3 6 4 1 2 86 11 254
2019 Less than 3 years in current department or agency 62 16 8 5 6 0 2 81 11 858
2019 3 to 10 years in current department or agency 57 18 10 6 7 1 1 77 13 904
2019 11 to 20 years in current department or agency 55 19 9 7 7 1 1 76 14 653
2019 More than 20 years in current department or agency 57 17 12 4 6 1 2 77 10 218
2018 Less than 3 years in current department or agency 67 15 7 4 4 1 2 84 8 931
2018 3 to 10 years in current department or agency 59 17 11 5 6 1 1 78 11 861
2018 11 to 20 years in current department or agency 54 19 10 5 7 1 4 77 12 612
2018 More than 20 years in current department or agency 61 16 9 4 4 1 5 82 8 210

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 68 21 6 2 1 0 2 90 3 1009
2020 3 to 10 years in current department or agency 58 25 9 3 2 0 1 85 6 1096
2020 11 to 20 years in current department or agency 58 26 9 3 2 0 2 86 4 721
2020 More than 20 years in current department or agency 62 25 7 3 1 0 2 89 4 251
2019 Less than 3 years in current department or agency 52 28 9 5 4 0 1 82 9 857
2019 3 to 10 years in current department or agency 45 32 13 5 4 0 0 78 9 897
2019 11 to 20 years in current department or agency 46 31 13 5 4 0 1 78 9 651
2019 More than 20 years in current department or agency 45 32 13 5 3 0 2 79 8 220
2018 Less than 3 years in current department or agency 54 28 11 4 2 0 1 83 6 936
2018 3 to 10 years in current department or agency 46 32 13 5 4 0 1 78 9 859
2018 11 to 20 years in current department or agency 44 31 14 5 4 0 1 76 10 615
2018 More than 20 years in current department or agency 42 37 12 3 3 0 3 82 6 208

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 68 17 7 3 3 0 2 87 6 1004
2020 3 to 10 years in current department or agency 58 18 10 6 7 0 1 77 13 1095
2020 11 to 20 years in current department or agency 56 21 12 5 4 0 1 79 10 722
2020 More than 20 years in current department or agency 67 17 7 3 5 1 1 85 8 252
2019 Less than 3 years in current department or agency 57 21 10 5 6 0 1 79 11 857
2019 3 to 10 years in current department or agency 50 23 11 8 8 0 1 73 16 899
2019 11 to 20 years in current department or agency 51 22 12 6 8 0 1 74 14 645
2019 More than 20 years in current department or agency 49 27 11 4 7 0 2 77 12 219
2018 Less than 3 years in current department or agency 59 21 9 6 5 1 0 81 10 931
2018 3 to 10 years in current department or agency 48 21 14 10 7 0 1 69 17 855
2018 11 to 20 years in current department or agency 46 24 15 6 6 1 1 71 13 613
2018 More than 20 years in current department or agency 54 20 11 6 5 1 4 78 11 206

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 67 10 3 1 1 0 19 94 2 1009
2020 3 to 10 years in current department or agency 55 15 6 1 2 0 21 89 4 1096
2020 11 to 20 years in current department or agency 54 17 6 2 1 0 20 88 4 726
2020 More than 20 years in current department or agency 52 17 4 3 0 1 23 89 5 255
2019 Less than 3 years in current department or agency 58 10 3 2 1 1 24 92 4 853
2019 3 to 10 years in current department or agency 51 16 6 2 2 0 23 87 6 893
2019 11 to 20 years in current department or agency 44 20 9 2 2 0 23 82 6 644
2019 More than 20 years in current department or agency 47 20 5 2 4 0 22 86 7 219
2018 Less than 3 years in current department or agency 56 9 4 2 0 0 29 92 3 928
2018 3 to 10 years in current department or agency 50 12 6 2 2 1 27 87 6 855
2018 11 to 20 years in current department or agency 44 16 8 3 2 0 26 83 6 612
2018 More than 20 years in current department or agency 43 16 6 3 2 1 29 85 6 205

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 67 18 7 3 1 0 4 88 4 1015
2020 3 to 10 years in current department or agency 58 24 9 4 2 0 2 85 6 1101
2020 11 to 20 years in current department or agency 57 25 9 4 1 0 4 85 5 726
2020 More than 20 years in current department or agency 55 25 10 4 4 1 2 82 8 255
2019 Less than 3 years in current department or agency 59 22 8 4 3 0 3 84 7 858
2019 3 to 10 years in current department or agency 53 25 12 4 3 0 3 81 6 899
2019 11 to 20 years in current department or agency 50 29 11 4 2 0 3 81 7 651
2019 More than 20 years in current department or agency 58 21 9 5 2 0 4 82 8 219
2018 Less than 3 years in current department or agency 58 22 10 4 1 1 4 84 6 928
2018 3 to 10 years in current department or agency 51 23 13 5 2 1 5 78 8 855
2018 11 to 20 years in current department or agency 50 28 10 5 2 1 4 82 7 615
2018 More than 20 years in current department or agency 52 28 10 2 1 1 6 86 4 209

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 64 18 8 4 4 0 2 84 8 1015
2020 3 to 10 years in current department or agency 68 16 6 3 3 1 2 87 6 1101
2020 11 to 20 years in current department or agency 71 15 5 2 3 1 3 89 6 728
2020 More than 20 years in current department or agency 74 15 5 3 1 1 2 91 4 256
2019 Less than 3 years in current department or agency 63 17 9 5 4 2 2 82 9 859
2019 3 to 10 years in current department or agency 63 20 10 3 3 1 1 84 6 899
2019 11 to 20 years in current department or agency 65 19 7 1 3 1 3 88 5 651
2019 More than 20 years in current department or agency 74 14 3 1 3 1 3 92 4 220
2018 Less than 3 years in current department or agency 57 16 10 5 8 1 2 76 13 935
2018 3 to 10 years in current department or agency 61 18 8 3 6 1 3 82 10 858
2018 11 to 20 years in current department or agency 65 16 8 4 4 1 2 84 8 614
2018 More than 20 years in current department or agency 75 13 3 1 1 1 7 94 2 208

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 30 16 6 3 0 1 75 9 1012
2020 3 to 10 years in current department or agency 42 32 16 6 2 1 1 76 8 1103
2020 11 to 20 years in current department or agency 50 28 13 5 2 0 1 79 7 727
2020 More than 20 years in current department or agency 52 30 11 6 0 0 2 83 6 255
2019 Less than 3 years in current department or agency 54 26 12 4 2 0 2 82 5 855
2019 3 to 10 years in current department or agency 51 30 11 5 2 0 2 83 7 898
2019 11 to 20 years in current department or agency 54 28 10 4 3 0 1 83 7 651
2019 More than 20 years in current department or agency 52 34 9 2 1 0 1 87 4 216
2018 Less than 3 years in current department or agency 52 29 13 4 1 0 1 81 5 931
2018 3 to 10 years in current department or agency 48 30 14 4 3 0 1 79 7 858
2018 11 to 20 years in current department or agency 46 28 15 5 2 0 2 77 8 612
2018 More than 20 years in current department or agency 55 23 14 3 1 1 4 81 4 208

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 38 21 6 3 0 0 69 9 1012
2020 3 to 10 years in current department or agency 26 40 21 7 4 0 0 67 12 1101
2020 11 to 20 years in current department or agency 26 42 20 7 4 0 0 69 11 728
2020 More than 20 years in current department or agency 28 41 21 7 3 0 0 69 10 254

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 15 36 33 12 4 0 0 51 17 1013
2020 3 to 10 years in current department or agency 10 28 38 16 7 0 0 39 23 1101
2020 11 to 20 years in current department or agency 11 32 36 15 6 0 0 43 21 725
2020 More than 20 years in current department or agency 15 29 36 18 2 0 0 45 20 255
2019 Less than 3 years in current department or agency 16 33 35 11 5 0 0 49 16 862
2019 3 to 10 years in current department or agency 12 31 35 16 6 0 0 43 22 910
2019 11 to 20 years in current department or agency 12 31 34 15 7 0 0 43 23 658
2019 More than 20 years in current department or agency 13 32 34 14 6 1 0 45 21 222
2018 Less than 3 years in current department or agency 17 34 33 11 4 0 0 51 15 939
2018 3 to 10 years in current department or agency 10 28 36 19 8 0 0 37 27 865
2018 11 to 20 years in current department or agency 9 30 38 14 8 0 0 39 23 615
2018 More than 20 years in current department or agency 11 26 39 15 4 0 5 39 20 209

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 22 36 23 8 0 0 31 32 1012
2020 3 to 10 years in current department or agency 17 23 38 17 5 0 0 22 40 1099
2020 11 to 20 years in current department or agency 14 24 38 18 5 0 0 24 38 721
2020 More than 20 years in current department or agency 13 25 39 16 6 0 0 22 39 252
2019 Less than 3 years in current department or agency 12 17 38 22 10 0 0 32 29 849
2019 3 to 10 years in current department or agency 16 20 40 17 7 0 0 24 36 906
2019 11 to 20 years in current department or agency 15 23 40 16 6 0 0 22 38 651
2019 More than 20 years in current department or agency 13 25 38 20 4 0 0 24 38 220
2018 Less than 3 years in current department or agency 8 17 39 26 10 0 0 37 25 920
2018 3 to 10 years in current department or agency 15 26 36 17 7 0 0 24 40 854
2018 11 to 20 years in current department or agency 13 23 41 16 6 0 0 22 36 607
2018 More than 20 years in current department or agency 12 16 48 17 5 0 3 23 28 207

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 36 12 5 2 1 0 81 7 1013
2020 3 to 10 years in current department or agency 32 44 13 6 3 1 0 77 9 1103
2020 11 to 20 years in current department or agency 37 42 15 4 2 1 0 79 6 728
2020 More than 20 years in current department or agency 44 39 11 2 3 1 0 83 5 255
2019 Less than 3 years in current department or agency 26 43 14 10 6 1 0 69 16 856
2019 3 to 10 years in current department or agency 24 40 17 12 6 1 0 65 18 907
2019 11 to 20 years in current department or agency 24 41 17 8 7 2 0 67 15 656
2019 More than 20 years in current department or agency 31 39 17 9 2 2 0 72 10 221
2018 Less than 3 years in current department or agency 25 38 18 11 5 3 0 66 16 934
2018 3 to 10 years in current department or agency 19 48 17 9 6 2 0 68 15 859
2018 11 to 20 years in current department or agency 23 43 18 9 6 1 0 67 16 611
2018 More than 20 years in current department or agency 20 49 18 5 2 1 4 72 8 207

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 32 13 9 4 2 0 73 13 1007
2020 3 to 10 years in current department or agency 27 35 15 14 7 3 0 64 21 1099
2020 11 to 20 years in current department or agency 29 36 16 10 6 3 0 67 16 722
2020 More than 20 years in current department or agency 38 35 13 9 3 2 0 74 12 253

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 27 10 11 6 1 0 72 18 1010
2020 3 to 10 years in current department or agency 34 29 9 14 11 1 0 64 26 1100
2020 11 to 20 years in current department or agency 38 30 12 11 7 1 1 69 19 724
2020 More than 20 years in current department or agency 41 24 12 10 10 1 1 67 21 256

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 25 11 3 2 2 1 83 6 1008
2020 3 to 10 years in current department or agency 43 28 13 6 6 3 1 74 12 1098
2020 11 to 20 years in current department or agency 47 27 14 5 4 2 1 75 10 722
2020 More than 20 years in current department or agency 50 23 16 3 3 3 1 76 7 256

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 32 14 9 4 1 0 72 14 1013
2020 3 to 10 years in current department or agency 25 31 17 14 10 2 0 58 24 1104
2020 11 to 20 years in current department or agency 26 35 18 12 7 1 1 62 20 728
2020 More than 20 years in current department or agency 37 31 15 9 7 1 1 68 17 256
2019 Less than 3 years in current department or agency 21 34 19 15 10 2 0 56 25 862
2019 3 to 10 years in current department or agency 14 34 20 19 12 1 0 48 31 911
2019 11 to 20 years in current department or agency 15 31 22 16 15 1 0 47 31 655
2019 More than 20 years in current department or agency 23 30 18 17 10 1 0 54 28 222
2018 Less than 3 years in current department or agency 22 35 18 14 8 2 1 59 23 937
2018 3 to 10 years in current department or agency 12 35 19 20 12 1 0 48 33 861
2018 11 to 20 years in current department or agency 15 30 21 20 13 1 0 46 33 619
2018 More than 20 years in current department or agency 17 34 23 14 7 1 4 54 22 204

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 40 9 5 2 1 0 84 7 1015
2020 3 to 10 years in current department or agency 33 43 11 10 3 0 0 77 12 1101
2020 11 to 20 years in current department or agency 36 45 10 7 2 0 0 81 8 727
2020 More than 20 years in current department or agency 42 39 12 7 1 0 0 81 8 256

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 37 11 7 2 1 0 80 9 1015
2020 3 to 10 years in current department or agency 32 43 11 10 4 0 0 75 14 1100
2020 11 to 20 years in current department or agency 37 39 12 9 3 0 0 76 12 729
2020 More than 20 years in current department or agency 42 36 13 8 1 0 0 78 9 254

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 37 16 6 1 1 0 76 7 1003
2020 3 to 10 years in current department or agency 33 39 17 8 3 0 1 72 11 1095
2020 11 to 20 years in current department or agency 33 41 17 5 2 1 1 76 7 719
2020 More than 20 years in current department or agency 42 40 12 3 1 1 0 84 4 255

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 33 12 3 1 1 1 84 4 1014
2020 3 to 10 years in current department or agency 40 36 13 5 3 2 2 79 8 1099
2020 11 to 20 years in current department or agency 40 38 14 5 2 1 1 79 7 722
2020 More than 20 years in current department or agency 51 27 12 6 2 2 0 80 8 255

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 68 15 6 1 1 6 3 91 2 1012
2020 3 to 10 years in current department or agency 52 18 8 2 2 9 9 85 5 1101
2020 11 to 20 years in current department or agency 51 21 9 1 1 9 8 86 2 729
2020 More than 20 years in current department or agency 58 13 11 1 1 7 10 85 2 255

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 33 8 4 1 1 0 87 5 1009
2020 3 to 10 years in current department or agency 44 37 11 4 2 2 0 83 6 1099
2020 11 to 20 years in current department or agency 50 35 9 3 2 1 1 87 4 723
2020 More than 20 years in current department or agency 56 32 7 2 2 1 0 89 4 254

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 28 8 7 2 1 0 83 9 1006
2020 3 to 10 years in current department or agency 46 28 9 9 7 1 0 75 16 1100
2020 11 to 20 years in current department or agency 50 29 9 6 5 1 1 80 11 725
2020 More than 20 years in current department or agency 50 28 11 4 6 1 0 79 10 253

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 23 9 4 2 1 0 84 6 1011
2020 3 to 10 years in current department or agency 50 28 11 5 4 1 0 79 9 1102
2020 11 to 20 years in current department or agency 52 30 9 5 2 1 1 84 7 727
2020 More than 20 years in current department or agency 55 28 10 3 2 2 0 85 5 255

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 41 13 16 3 2 0 67 20 189
2020 3 to 10 years in current department or agency 21 48 13 12 6 1 0 69 18 321
2020 11 to 20 years in current department or agency 22 45 15 16 2 0 1 67 18 277
2020 More than 20 years in current department or agency 32 42 12 8 4 0 1 75 13 97
2019 Less than 3 years in current department or agency 20 44 11 17 4 3 1 67 22 190
2019 3 to 10 years in current department or agency 20 42 13 18 4 1 1 64 22 258
2019 11 to 20 years in current department or agency 16 51 8 18 6 2 0 68 24 256
2019 More than 20 years in current department or agency 25 49 9 9 6 2 0 75 15 90

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 94 6 189
2020 3 to 10 years in current department or agency 94 6 322
2020 11 to 20 years in current department or agency 95 5 276
2020 More than 20 years in current department or agency 88 12 97

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 17 32 20 21 11 0 0 48 32 181
2020 3 to 10 years in current department or agency 12 34 16 23 15 0 0 46 38 309
2020 11 to 20 years in current department or agency 15 32 20 21 11 0 0 48 32 262
2020 More than 20 years in current department or agency 23 33 16 22 6 0 0 56 28 90
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 1009
2020 3 to 10 years in current department or agency 9 91 1095
2020 11 to 20 years in current department or agency 12 88 724
2020 More than 20 years in current department or agency 12 88 254

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 1012
2020 3 to 10 years in current department or agency 14 86 1099
2020 11 to 20 years in current department or agency 16 84 724
2020 More than 20 years in current department or agency 13 87 254
2019 Less than 3 years in current department or agency 21 79 859
2019 3 to 10 years in current department or agency 19 81 912
2019 11 to 20 years in current department or agency 21 79 659
2019 More than 20 years in current department or agency 16 84 223

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 51 49 135
2020 3 to 10 years in current department or agency 54 46 148
2020 11 to 20 years in current department or agency 47 53 121
2020 More than 20 years in current department or agency 56 44 35

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 75 25 135
2020 3 to 10 years in current department or agency 74 26 148
2020 11 to 20 years in current department or agency 81 19 121
2020 More than 20 years in current department or agency 79 21 35
2019 Less than 3 years in current department or agency 77 23 186
2019 3 to 10 years in current department or agency 85 15 183
2019 11 to 20 years in current department or agency 82 18 140
2019 More than 20 years in current department or agency 81 19 40

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 23 5 7 3 0 0 86 10 106
2020 3 to 10 years in current department or agency 56 26 11 4 3 1 0 82 7 109
2020 11 to 20 years in current department or agency 44 39 8 8 1 1 0 83 9 99
2020 More than 20 years in current department or agency 55 30 11 3 0 0 0 85 3 27
2019 Less than 3 years in current department or agency 53 30 6 10 2 0 0 82 11 146
2019 3 to 10 years in current department or agency 45 33 5 9 5 1 0 80 15 153
2019 11 to 20 years in current department or agency 44 31 8 13 3 0 0 76 16 113
2019 More than 20 years in current department or agency 44 45 3 8 0 0 0 89 8 31

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 26 7 5 2 2 3 86 7 1013
2020 3 to 10 years in current department or agency 46 29 10 6 4 2 2 79 10 1102
2020 11 to 20 years in current department or agency 49 31 9 4 3 2 2 84 7 727
2020 More than 20 years in current department or agency 47 30 11 1 4 5 2 83 5 255
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 47 19 1 58 42 1014
2020 3 to 10 years in current department or agency 34 46 19 0 57 43 1104
2020 11 to 20 years in current department or agency 32 49 19 1 61 39 730
2020 More than 20 years in current department or agency 30 52 18 0 64 36 256

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 39 61 351
2020 3 to 10 years in current department or agency 35 65 387
2020 11 to 20 years in current department or agency 36 64 228
2020 More than 20 years in current department or agency 53 47 75

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 18 22 15 19 21 1 5 42 42 351
2020 3 to 10 years in current department or agency 10 21 15 19 30 1 5 32 52 388
2020 11 to 20 years in current department or agency 9 19 15 23 31 0 2 29 56 226
2020 More than 20 years in current department or agency 11 15 23 20 23 1 7 28 47 75

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 17 16 22 33 1 2 27 56 351
2020 3 to 10 years in current department or agency 7 14 12 21 44 0 2 21 66 388
2020 11 to 20 years in current department or agency 4 22 10 20 43 0 1 26 64 229
2020 More than 20 years in current department or agency 7 11 29 20 31 0 2 19 51 75

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 20 12 7 5 2 8 73 13 1015
2020 3 to 10 years in current department or agency 37 19 14 11 10 2 7 62 23 1098
2020 11 to 20 years in current department or agency 38 18 14 10 10 1 9 63 22 725
2020 More than 20 years in current department or agency 47 16 10 6 6 3 12 73 15 256
2019 Less than 3 years in current department or agency 32 21 17 12 10 2 6 58 24 855
2019 3 to 10 years in current department or agency 31 19 19 13 14 1 4 53 28 900
2019 11 to 20 years in current department or agency 32 20 16 12 15 2 5 55 28 653
2019 More than 20 years in current department or agency 38 17 12 13 11 1 8 61 26 222
2018 Less than 3 years in current department or agency 35 18 18 10 9 1 7 58 22 938
2018 3 to 10 years in current department or agency 30 21 17 12 12 1 7 56 26 861
2018 11 to 20 years in current department or agency 39 14 13 11 14 1 9 58 28 613
2018 More than 20 years in current department or agency 38 17 10 6 13 3 13 66 23 207
Date modified: