2020 Public Service Employee Survey Results for Indigenous Services Canada by Question 107. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	34	49	4	11	2	0	0	83	13	173
2020	Health care practitioners	23	45	5	22	5	0	0	68	27	233
2020	Federal regulators	21	50	0	30	0	0	0	70	30	12
2020	Compliance, inspection and enforcement	24	56	4	7	9	0	0	80	16	47
2020	Communications or public affairs	21	57	5	12	6	0	0	77	18	105
2020	Security	41	30	5	14	10	0	0	71	24	20
2020	Science and technology	22	45	3	18	12	0	0	67	30	43
2020	Legal services	41	36	0	0	23	0	0	77	23	10
2020	Administration and operations	38	45	3	9	4	0	0	84	13	776
2020	Human resources	43	46	5	5	0	0	0	89	5	36
2020	Financial management	42	41	5	11	1	0	0	83	12	276
2020	Procurement	48	26	6	13	7	0	0	73	20	30
2020	Real property	22	44	12	22	0	0	0	66	22	33
2020	Materiel management	45	55	0	0	0	0	0	100	0	11
2020	Information management	38	44	4	11	2	1	0	83	13	110
2020	Information technology	48	42	4	4	2	0	0	90	6	120
2020	Evaluation	35	37	7	14	7	0	0	72	21	13
2020	Data sciences	26	53	8	9	2	0	2	80	11	57
2020	Policy	26	50	5	15	4	0	0	76	19	402
2020	Project management	37	45	3	13	2	0	0	82	15	292
2020	Other services to the public	33	44	4	12	7	0	0	77	19	198
2020	None of the above	33	46	5	14	3	0	0	79	17	228

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	73	21	3	2	2	0	0	93	3	171
2020	Health care practitioners	68	24	3	2	1	0	2	94	3	231
2020	Federal regulators	71	29	0	0	0	0	0	100	0	12
2020	Compliance, inspection and enforcement	78	16	0	5	0	0	2	95	5	47
2020	Communications or public affairs	67	20	4	9	0	1	0	87	9	104
2020	Security	81	10	5	0	5	0	0	90	5	20
2020	Science and technology	65	28	5	0	0	2	0	95	0	41
2020	Legal services	68	18	0	0	14	0	0	86	14	10
2020	Administration and operations	79	16	2	1	1	0	0	95	2	776
2020	Human resources	76	21	3	0	0	0	0	97	0	36
2020	Financial management	77	19	1	1	1	1	0	97	2	276
2020	Procurement	57	25	3	3	8	0	4	86	11	29
2020	Real property	56	27	8	4	3	0	3	85	7	33
2020	Materiel management	74	26	0	0	0	0	0	100	0	11
2020	Information management	81	16	2	1	0	0	0	97	1	111
2020	Information technology	74	19	2	3	1	0	1	94	4	120
2020	Evaluation	86	0	7	0	0	7	0	93	0	13
2020	Data sciences	83	12	0	2	2	0	2	97	3	57
2020	Policy	76	13	5	3	2	0	0	90	5	402
2020	Project management	78	15	3	3	1	0	0	93	4	290
2020	Other services to the public	74	16	4	3	1	0	0	91	4	196
2020	None of the above	75	18	4	0	2	0	0	93	3	228

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	41	38	9	10	2	0	79	12	173
2020	Health care practitioners	29	40	10	15	7	0	69	21	233
2020	Federal regulators	28	36	7	29	0	0	64	29	12
2020	Compliance, inspection and enforcement	35	34	7	12	11	0	70	23	47
2020	Communications or public affairs	24	44	10	18	2	2	69	20	105
2020	Security	46	25	14	5	5	5	75	10	20
2020	Science and technology	29	38	18	9	5	2	68	14	43
2020	Legal services	41	27	0	18	14	0	68	32	10
2020	Administration and operations	42	38	8	10	1	1	80	11	775
2020	Human resources	34	42	17	8	0	0	75	8	35
2020	Financial management	42	36	11	8	2	1	79	11	276
2020	Procurement	41	42	3	7	7	0	82	14	30
2020	Real property	24	49	9	14	0	4	76	14	33
2020	Materiel management	53	21	0	26	0	0	74	26	11
2020	Information management	29	49	10	9	3	0	78	12	110
2020	Information technology	57	21	16	3	3	0	77	7	120
2020	Evaluation	44	21	7	21	0	7	70	22	13
2020	Data sciences	35	45	14	3	3	0	79	7	57
2020	Policy	35	35	10	14	4	1	72	18	402
2020	Project management	40	40	9	10	1	1	81	10	291
2020	Other services to the public	42	29	12	11	4	2	72	16	198
2020	None of the above	35	40	7	13	5	1	76	17	228
2019	Client contact centre	41	36	7	11	5	0	77	16	132
2019	Health care practitioners	35	32	7	17	8	0	67	26	239
2019	Compliance, inspection and enforcement	43	32	7	11	7	0	75	18	43
2019	Communications or public affairs	37	31	8	13	12	0	68	25	73
2019	Security	26	46	5	11	11	0	73	22	18
2019	Science and technology	27	47	11	8	7	0	74	15	37
2019	Administration and operations	44	36	6	9	5	0	80	14	732
2019	Human resources	43	27	7	16	7	0	70	23	41
2019	Financial management	45	35	9	6	5	0	79	12	225
2019	Procurement	35	23	22	8	12	0	58	20	22
2019	Real property	22	46	5	4	23	0	68	27	27
2019	Information management	43	44	2	6	6	0	86	12	94
2019	Information technology	43	31	8	10	7	0	75	17	81
2019	Evaluation	78	15	0	0	7	0	93	7	12
2019	Data sciences	33	43	10	4	10	0	76	14	46
2019	Policy	41	35	5	13	5	0	76	19	314
2019	Project management	32	39	6	13	8	0	72	21	289
2019	Other services to the public	39	37	4	15	5	0	76	20	181
2019	None of the above	43	33	6	12	7	0	76	18	212

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	37	36	12	11	4	0	0	73	15	172
2020	Health care practitioners	25	44	10	14	6	0	0	70	20	232
2020	Federal regulators	14	35	14	7	30	0	0	49	37	12
2020	Compliance, inspection and enforcement	38	38	13	3	7	0	2	77	10	47
2020	Communications or public affairs	25	36	21	12	4	1	1	62	16	102
2020	Security	33	29	14	10	14	0	0	62	24	20
2020	Science and technology	22	34	24	20	0	0	0	56	20	43
2020	Legal services	32	9	18	27	14	0	0	41	41	10
2020	Administration and operations	32	41	10	12	4	0	1	74	16	774
2020	Human resources	39	39	14	9	0	0	0	78	9	35
2020	Financial management	34	39	11	8	5	0	2	76	13	274
2020	Procurement	28	36	9	18	9	0	0	64	27	30
2020	Real property	32	25	13	22	8	0	0	57	30	33
2020	Materiel management	53	20	13	14	0	0	0	73	14	11
2020	Information management	37	36	15	7	4	0	1	74	11	111
2020	Information technology	44	30	9	13	3	0	1	75	16	120
2020	Evaluation	37	28	7	14	14	0	0	65	28	13
2020	Data sciences	49	32	7	7	4	0	2	82	11	57
2020	Policy	27	45	12	12	3	0	1	72	15	401
2020	Project management	26	40	14	16	5	0	0	66	21	290
2020	Other services to the public	36	38	11	10	5	0	0	73	15	195
2020	None of the above	28	39	14	10	8	0	1	68	18	228
2019	Client contact centre	26	40	13	17	4	0	0	66	21	133
2019	Health care practitioners	25	46	12	14	3	0	0	71	17	238
2019	Compliance, inspection and enforcement	28	37	13	17	4	0	0	65	22	43
2019	Communications or public affairs	11	51	13	21	4	0	0	61	25	73
2019	Security	26	25	0	22	27	0	0	51	49	18
2019	Science and technology	22	32	16	21	8	0	0	55	29	36
2019	Administration and operations	26	37	12	17	9	0	0	62	25	727
2019	Human resources	34	48	11	4	2	0	0	82	7	41
2019	Financial management	24	39	10	15	12	0	0	63	27	224
2019	Procurement	7	30	18	19	27	0	0	37	45	21
2019	Real property	16	33	26	8	16	0	0	49	25	27
2019	Information management	33	30	13	15	9	0	0	63	24	93
2019	Information technology	30	29	17	13	10	0	1	60	23	80
2019	Evaluation	44	20	22	0	15	0	0	64	15	12
2019	Data sciences	30	31	16	16	7	0	0	61	23	46
2019	Policy	23	42	12	19	5	0	0	65	23	313
2019	Project management	18	41	13	18	10	0	0	59	28	289
2019	Other services to the public	21	44	10	19	6	0	0	65	25	179
2019	None of the above	22	37	17	13	10	0	1	60	23	212
2018	Client contact centre	18	44	12	16	8	1	0	63	25	161
2018	Health care practitioners	22	43	7	20	8	0	0	66	27	322
2018	Compliance, inspection and enforcement	23	52	7	10	7	0	1	76	17	52
2018	Communications or public affairs	27	44	6	18	5	0	0	71	23	56
2018	Science and technology	12	39	30	11	6	0	2	52	17	48
2018	Administration and operations	22	44	11	14	9	0	0	66	23	654
2018	Human resources	26	46	9	14	4	0	1	73	18	71
2018	Financial management	28	43	9	15	5	0	0	71	20	191
2018	Procurement	37	18	5	32	9	0	0	55	40	16
2018	Real property	6	42	10	31	12	0	0	48	43	26
2018	Information management	28	41	14	9	8	0	0	69	17	70
2018	Information technology	29	34	10	16	6	5	0	67	23	42
2018	Data sciences	31	32	10	17	3	0	6	67	22	53
2018	Policy	21	41	12	16	10	0	0	62	26	229
2018	Project management	17	42	9	22	9	0	0	59	32	244
2018	Other services to the public	19	47	9	14	10	0	0	66	25	148
2018	None of the above	20	38	14	16	12	0	0	58	29	194

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	43	39	8	6	3	0	0	83	9	171
2020	Health care practitioners	33	39	8	17	4	0	0	72	20	229
2020	Federal regulators	42	29	0	7	22	0	0	71	29	12
2020	Compliance, inspection and enforcement	38	39	6	9	7	0	2	78	16	47
2020	Communications or public affairs	34	38	9	12	6	0	2	73	18	103
2020	Security	50	20	10	5	15	0	0	70	20	19
2020	Science and technology	27	44	15	9	5	0	0	71	14	43
2020	Legal services	41	27	0	18	14	0	0	68	32	10
2020	Administration and operations	45	37	7	9	1	0	0	82	10	770
2020	Human resources	36	40	13	11	0	0	0	76	11	36
2020	Financial management	48	31	13	5	2	0	1	80	7	275
2020	Procurement	41	33	10	9	7	0	0	74	17	30
2020	Real property	43	35	13	7	3	0	0	78	9	32
2020	Materiel management	44	36	7	13	0	0	0	80	13	11
2020	Information management	49	34	16	1	1	0	0	83	2	111
2020	Information technology	58	29	6	6	2	0	0	87	7	118
2020	Evaluation	51	28	7	14	0	0	0	79	14	13
2020	Data sciences	55	24	7	8	3	0	2	81	12	55
2020	Policy	39	35	14	8	3	0	0	74	11	399
2020	Project management	41	40	9	7	2	0	1	82	9	292
2020	Other services to the public	42	35	11	9	3	0	0	78	12	198
2020	None of the above	36	41	13	5	4	0	1	78	9	223
2019	Client contact centre	40	33	14	10	4	0	0	72	14	130
2019	Health care practitioners	36	41	9	9	5	0	0	77	14	238
2019	Compliance, inspection and enforcement	37	40	14	4	4	0	0	77	9	43
2019	Communications or public affairs	35	28	9	22	5	0	0	64	27	74
2019	Security	37	30	5	11	16	0	0	67	27	18
2019	Science and technology	37	35	22	2	5	0	0	72	6	37
2019	Administration and operations	42	35	10	9	3	0	0	78	12	725
2019	Human resources	43	36	10	9	3	0	0	79	12	40
2019	Financial management	46	35	10	6	3	0	0	81	8	224
2019	Procurement	22	32	21	10	15	0	0	54	25	22
2019	Real property	30	32	21	3	15	0	0	62	17	27
2019	Information management	49	33	6	8	5	0	0	82	12	93
2019	Information technology	49	32	6	6	4	1	2	83	11	81
2019	Evaluation	36	22	27	7	7	0	0	58	15	12
2019	Data sciences	33	40	17	4	6	0	0	73	10	46
2019	Policy	39	34	10	10	6	0	0	73	16	314
2019	Project management	34	42	10	10	4	0	0	76	14	289
2019	Other services to the public	35	43	9	10	2	1	0	79	13	180
2019	None of the above	36	38	14	7	5	0	0	74	12	213

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	45	36	8	6	5	0	0	81	11	173
2020	Health care practitioners	28	32	14	15	10	0	0	61	25	230
2020	Federal regulators	50	21	0	30	0	0	0	70	30	12
2020	Compliance, inspection and enforcement	35	31	14	14	7	0	0	65	21	47
2020	Communications or public affairs	39	23	12	16	9	1	0	63	25	104
2020	Security	46	20	24	5	5	0	0	67	10	20
2020	Science and technology	23	50	15	4	9	0	0	73	13	43
2020	Legal services	68	9	14	0	9	0	0	77	9	10
2020	Administration and operations	45	30	8	11	5	0	1	75	16	772
2020	Human resources	48	24	11	14	3	0	0	72	16	35
2020	Financial management	45	35	10	7	3	0	0	81	10	275
2020	Procurement	45	27	7	7	14	0	0	72	22	29
2020	Real property	35	44	13	5	3	0	0	79	8	33
2020	Materiel management	50	15	14	8	13	0	0	65	21	11
2020	Information management	51	29	8	7	4	1	0	81	11	111
2020	Information technology	54	29	8	4	5	0	0	83	9	120
2020	Evaluation	51	28	0	7	14	0	0	79	21	13
2020	Data sciences	45	36	9	2	7	0	0	81	9	57
2020	Policy	44	32	8	10	6	0	0	76	16	400
2020	Project management	46	33	9	6	6	0	0	79	12	290
2020	Other services to the public	45	28	14	9	4	0	0	73	13	198
2020	None of the above	43	28	11	10	7	0	0	71	18	227
2019	Client contact centre	40	30	11	12	7	0	0	70	19	131
2019	Health care practitioners	36	35	9	13	8	0	0	70	21	238
2019	Compliance, inspection and enforcement	31	37	15	10	7	0	0	68	17	43
2019	Communications or public affairs	43	36	9	7	4	0	1	80	11	74
2019	Security	32	35	16	6	5	5	0	71	12	18
2019	Science and technology	32	40	15	10	3	0	0	72	13	37
2019	Administration and operations	43	31	9	11	6	0	0	74	17	731
2019	Human resources	41	34	7	11	7	0	0	75	18	41
2019	Financial management	43	33	9	10	5	0	0	77	15	224
2019	Procurement	12	48	22	11	7	0	0	60	18	22
2019	Real property	38	24	19	8	10	0	0	63	18	27
2019	Information management	52	30	6	9	3	1	0	83	11	94
2019	Information technology	49	31	9	5	6	0	0	80	11	80
2019	Evaluation	58	22	0	0	20	0	0	80	20	12
2019	Data sciences	56	15	14	8	6	0	0	71	15	46
2019	Policy	42	35	8	8	6	0	0	77	14	314
2019	Project management	36	33	11	12	8	0	0	68	20	290
2019	Other services to the public	36	34	14	10	6	0	0	71	16	180
2019	None of the above	41	34	10	10	5	0	0	75	15	212
2018	Client contact centre	36	32	12	13	8	0	0	68	20	161
2018	Health care practitioners	37	30	11	16	7	0	0	67	22	322
2018	Compliance, inspection and enforcement	37	41	10	10	2	0	0	78	12	52
2018	Communications or public affairs	37	46	10	5	2	0	0	83	7	55
2018	Science and technology	38	26	25	8	3	0	0	64	12	48
2018	Administration and operations	37	37	10	10	5	0	0	75	15	654
2018	Human resources	54	31	5	6	2	0	2	86	9	71
2018	Financial management	37	37	14	8	4	0	0	74	12	191
2018	Procurement	37	32	9	9	13	0	0	68	22	16
2018	Real property	30	49	4	12	5	0	0	79	17	26
2018	Information management	41	31	13	9	6	0	0	72	15	70
2018	Information technology	49	27	14	8	3	0	0	76	11	42
2018	Data sciences	53	31	5	11	0	0	0	84	11	53
2018	Policy	38	32	10	11	9	0	0	70	19	229
2018	Project management	31	34	12	15	8	0	0	66	22	247
2018	Other services to the public	30	40	14	6	8	1	1	71	14	148
2018	None of the above	36	33	10	8	9	2	1	71	18	193

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	39	37	10	9	6	0	0	75	15	172
2020	Health care practitioners	39	43	11	6	1	0	0	82	8	231
2020	Federal regulators	35	36	7	0	22	0	0	71	22	12
2020	Compliance, inspection and enforcement	41	38	6	6	9	0	0	79	15	47
2020	Communications or public affairs	43	29	15	8	5	0	0	72	13	105
2020	Security	36	40	5	0	19	0	0	76	19	20
2020	Science and technology	23	55	13	7	2	0	0	78	9	42
2020	Legal services	18	64	0	9	9	0	0	82	18	10
2020	Administration and operations	41	39	11	6	3	0	0	80	9	774
2020	Human resources	36	38	19	0	8	0	0	73	8	36
2020	Financial management	43	37	10	8	2	0	0	80	10	274
2020	Procurement	33	32	5	13	16	0	0	65	30	30
2020	Real property	34	42	3	18	3	0	0	76	21	32
2020	Materiel management	50	42	0	0	8	0	0	92	8	11
2020	Information management	37	37	14	3	8	1	0	75	11	111
2020	Information technology	40	39	13	6	1	0	1	80	7	120
2020	Evaluation	28	44	28	0	0	0	0	72	0	13
2020	Data sciences	47	40	8	3	2	0	0	87	5	57
2020	Policy	44	40	8	6	3	0	0	84	8	402
2020	Project management	41	40	10	6	3	0	0	82	8	292
2020	Other services to the public	44	34	14	7	1	0	0	78	8	197
2020	None of the above	48	33	8	6	5	0	0	81	11	228
2019	Client contact centre	39	35	9	12	5	0	0	75	17	133
2019	Health care practitioners	37	47	7	5	4	0	0	85	9	241
2019	Compliance, inspection and enforcement	28	38	13	18	3	0	0	66	21	43
2019	Communications or public affairs	35	47	8	5	4	0	0	82	9	72
2019	Security	36	42	0	22	0	0	0	78	22	18
2019	Science and technology	27	46	17	7	3	0	0	73	10	37
2019	Administration and operations	37	37	11	8	6	0	0	75	14	732
2019	Human resources	39	47	10	5	0	0	0	86	5	40
2019	Financial management	32	43	11	7	6	0	0	75	14	222
2019	Procurement	18	56	4	8	14	0	0	75	21	22
2019	Real property	18	35	23	10	14	0	0	53	24	27
2019	Information management	43	40	10	5	2	0	0	83	7	94
2019	Information technology	33	44	10	8	3	0	0	78	12	80
2019	Evaluation	43	42	8	0	7	0	0	85	7	12
2019	Data sciences	44	35	14	4	2	0	0	79	7	46
2019	Policy	39	43	7	5	5	0	0	82	11	314
2019	Project management	38	42	9	7	3	0	0	80	11	290
2019	Other services to the public	43	36	9	7	5	1	0	79	12	181
2019	None of the above	34	44	11	7	4	0	0	78	11	212
2018	Client contact centre	31	37	19	8	5	0	0	69	13	159
2018	Health care practitioners	39	38	10	8	5	0	0	77	12	320
2018	Compliance, inspection and enforcement	23	50	8	13	6	0	0	72	19	52
2018	Communications or public affairs	26	59	8	4	3	0	0	86	7	54
2018	Science and technology	24	46	20	8	2	0	0	70	10	48
2018	Administration and operations	29	44	14	9	5	0	0	73	13	651
2018	Human resources	46	37	5	8	4	0	0	83	13	71
2018	Financial management	31	46	12	8	3	0	0	77	11	192
2018	Procurement	28	50	13	5	5	0	0	77	9	16
2018	Real property	28	39	23	7	4	0	0	67	11	26
2018	Information management	35	41	9	10	5	0	0	76	15	70
2018	Information technology	38	32	17	11	3	0	0	70	13	42
2018	Data sciences	34	53	2	10	2	0	0	87	12	53
2018	Policy	34	46	8	9	3	0	0	80	12	227
2018	Project management	34	44	10	7	5	0	0	78	12	246
2018	Other services to the public	40	35	12	11	2	0	0	75	13	148
2018	None of the above	33	35	13	10	8	1	0	68	18	190

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	27	39	15	10	7	1	0	67	18	172
2020	Health care practitioners	25	31	15	20	8	0	0	56	29	233
2020	Federal regulators	38	38	0	0	24	0	0	76	24	11
2020	Compliance, inspection and enforcement	37	37	6	12	8	0	0	74	20	47
2020	Communications or public affairs	43	32	9	11	4	0	0	75	15	105
2020	Security	53	5	16	10	15	0	0	59	25	19
2020	Science and technology	25	47	10	11	7	0	0	72	18	43
2020	Legal services	41	41	0	9	9	0	0	82	18	10
2020	Administration and operations	36	33	14	12	5	0	0	69	17	775
2020	Human resources	37	41	3	5	14	0	0	78	19	35
2020	Financial management	39	32	13	9	7	0	0	72	16	275
2020	Procurement	29	32	14	10	16	0	0	60	26	30
2020	Real property	19	42	16	21	3	0	0	61	24	33
2020	Materiel management	46	20	14	0	21	0	0	66	21	11
2020	Information management	44	29	12	11	3	1	0	73	14	111
2020	Information technology	36	42	10	8	4	0	0	78	12	119
2020	Evaluation	51	21	0	7	21	0	0	72	28	13
2020	Data sciences	49	41	2	2	7	0	0	89	9	57
2020	Policy	44	36	8	8	4	0	0	80	12	402
2020	Project management	29	35	16	12	8	0	0	64	20	290
2020	Other services to the public	33	33	16	13	4	0	1	66	17	198
2020	None of the above	33	32	16	12	7	0	1	65	19	227
2019	Client contact centre	33	31	13	13	11	0	0	63	24	133
2019	Health care practitioners	23	39	17	12	10	0	0	61	22	240
2019	Compliance, inspection and enforcement	21	36	20	20	4	0	0	56	24	43
2019	Communications or public affairs	34	31	19	14	3	0	0	64	17	74
2019	Security	32	16	6	35	12	0	0	48	46	17
2019	Science and technology	20	45	11	17	8	0	0	65	24	37
2019	Administration and operations	32	33	13	13	9	0	0	65	22	731
2019	Human resources	25	38	21	9	7	0	0	63	16	40
2019	Financial management	23	42	15	8	11	0	0	66	20	223
2019	Procurement	19	14	34	24	10	0	0	33	34	22
2019	Real property	21	37	10	19	14	0	0	57	33	27
2019	Information management	39	28	14	12	8	0	0	67	19	94
2019	Information technology	22	44	17	10	6	0	0	67	16	81
2019	Evaluation	36	42	15	0	7	0	0	78	7	12
2019	Data sciences	45	37	9	8	2	0	0	82	10	46
2019	Policy	35	40	9	9	7	0	0	75	16	314
2019	Project management	26	35	13	16	10	0	0	61	26	289
2019	Other services to the public	28	31	18	15	7	0	0	59	22	181
2019	None of the above	27	38	15	13	6	0	0	65	19	212
2018	Client contact centre	23	33	17	11	17	0	0	55	28	162
2018	Health care practitioners	24	30	15	17	14	0	0	54	31	322
2018	Compliance, inspection and enforcement	25	37	16	14	7	0	0	63	22	52
2018	Communications or public affairs	40	31	16	9	3	0	0	71	13	56
2018	Science and technology	24	29	35	7	4	0	0	53	11	48
2018	Administration and operations	27	31	17	12	13	1	0	58	25	654
2018	Human resources	44	28	10	14	2	1	0	73	17	70
2018	Financial management	28	33	16	12	11	0	0	61	23	192
2018	Procurement	37	32	9	9	13	0	0	68	23	16
2018	Real property	22	43	18	9	8	0	0	64	17	26
2018	Information management	30	39	13	9	9	0	0	69	18	70
2018	Information technology	30	26	23	13	5	3	0	58	18	42
2018	Data sciences	32	44	9	13	3	0	0	75	16	53
2018	Policy	30	37	13	12	8	0	0	67	20	228
2018	Project management	20	35	18	17	10	0	0	55	27	244
2018	Other services to the public	25	37	14	14	9	1	1	62	23	147
2018	None of the above	23	37	16	14	7	2	1	62	22	192

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	36	38	12	9	4	0	0	74	14	172
2020	Health care practitioners	27	40	15	16	2	0	0	67	19	231
2020	Federal regulators	28	36	8	29	0	0	0	63	29	12
2020	Compliance, inspection and enforcement	27	49	7	9	9	0	0	75	18	46
2020	Communications or public affairs	35	37	15	8	5	0	0	72	12	105
2020	Security	28	26	16	15	15	0	0	53	30	19
2020	Science and technology	27	34	26	9	4	0	0	61	13	43
2020	Legal services	32	50	0	9	9	0	0	82	18	10
2020	Administration and operations	37	41	8	11	3	0	0	78	14	770
2020	Human resources	31	43	14	5	5	0	0	75	11	35
2020	Financial management	38	40	10	8	5	0	0	77	13	274
2020	Procurement	26	37	19	7	11	0	0	64	17	30
2020	Real property	18	38	20	9	15	0	0	56	24	33
2020	Materiel management	66	7	0	20	8	0	0	73	27	11
2020	Information management	41	41	7	9	2	0	1	82	11	111
2020	Information technology	36	38	12	9	4	0	0	74	14	119
2020	Evaluation	44	35	7	7	7	0	0	79	14	13
2020	Data sciences	44	39	5	5	7	0	0	83	12	57
2020	Policy	29	49	9	12	2	0	0	78	14	398
2020	Project management	29	39	12	17	3	0	0	68	20	289
2020	Other services to the public	41	36	11	7	5	0	0	76	12	197
2020	None of the above	33	36	13	12	6	0	0	69	18	227
2019	Client contact centre	37	42	4	8	9	0	0	79	17	131
2019	Health care practitioners	32	44	11	10	3	0	0	76	13	239
2019	Compliance, inspection and enforcement	24	43	14	13	7	0	0	67	20	43
2019	Communications or public affairs	23	38	12	17	10	0	0	61	27	74
2019	Security	43	12	11	23	12	0	0	55	35	17
2019	Science and technology	14	58	12	8	9	0	0	71	16	37
2019	Administration and operations	33	36	11	14	6	0	0	69	21	728
2019	Human resources	37	47	7	4	5	0	0	84	9	40
2019	Financial management	25	44	12	11	8	0	0	69	19	221
2019	Procurement	13	42	21	11	13	0	0	55	24	22
2019	Real property	8	40	15	23	14	0	0	48	37	27
2019	Information management	33	43	9	9	6	0	0	76	16	94
2019	Information technology	30	47	12	7	5	0	0	77	11	81
2019	Evaluation	28	42	22	0	7	0	0	70	7	12
2019	Data sciences	31	48	11	6	4	0	0	79	11	45
2019	Policy	24	45	14	12	5	0	0	69	17	314
2019	Project management	23	38	12	17	9	0	0	61	26	290
2019	Other services to the public	35	40	9	12	5	0	0	75	16	181
2019	None of the above	30	35	15	14	6	0	0	65	20	211
2018	Client contact centre	33	45	12	5	5	0	0	78	10	160
2018	Health care practitioners	31	42	12	8	7	0	0	73	15	317
2018	Compliance, inspection and enforcement	32	41	11	11	5	0	0	73	16	52
2018	Communications or public affairs	14	40	24	19	3	0	0	54	22	56
2018	Science and technology	17	54	16	11	2	0	0	71	13	48
2018	Administration and operations	27	43	11	13	7	0	0	69	20	655
2018	Human resources	34	43	5	13	4	0	1	78	17	70
2018	Financial management	22	47	15	10	5	0	0	70	15	192
2018	Procurement	15	58	13	5	9	0	0	73	14	16
2018	Real property	20	47	16	14	4	0	0	67	18	26
2018	Information management	31	44	7	13	4	0	0	76	17	70
2018	Information technology	29	37	19	11	4	0	0	66	15	42
2018	Data sciences	28	51	10	8	3	0	0	79	11	53
2018	Policy	21	40	16	15	8	0	0	61	23	227
2018	Project management	20	38	13	19	10	0	0	58	29	246
2018	Other services to the public	20	47	8	16	8	1	0	68	25	147
2018	None of the above	22	36	14	13	14	1	0	59	28	193

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	54	34	6	2	4	0	0	88	7	170
2020	Health care practitioners	36	39	13	9	2	0	0	76	12	233
2020	Federal regulators	57	43	0	0	0	0	0	100	0	12
2020	Compliance, inspection and enforcement	49	31	8	7	5	0	0	80	12	47
2020	Communications or public affairs	47	34	13	5	1	0	0	81	6	104
2020	Security	28	52	0	10	10	0	0	80	20	19
2020	Science and technology	40	41	16	2	0	0	0	82	2	43
2020	Legal services	50	32	9	0	9	0	0	82	9	10
2020	Administration and operations	51	36	6	5	1	0	0	88	6	766
2020	Human resources	36	41	11	5	0	6	0	83	6	35
2020	Financial management	50	39	6	2	2	0	0	89	4	275
2020	Procurement	40	34	9	6	11	0	0	74	17	30
2020	Real property	40	38	10	7	5	0	0	78	12	33
2020	Materiel management	66	20	15	0	0	0	0	85	0	11
2020	Information management	48	35	7	9	1	1	0	83	9	111
2020	Information technology	49	42	7	1	1	0	0	92	2	119
2020	Evaluation	58	42	0	0	0	0	0	100	0	13
2020	Data sciences	50	34	8	7	0	0	0	84	7	57
2020	Policy	52	38	5	3	1	0	0	91	5	401
2020	Project management	50	39	7	2	2	0	0	88	4	290
2020	Other services to the public	52	30	9	8	1	0	0	82	9	197
2020	None of the above	55	26	9	4	5	1	0	82	10	226
2019	Client contact centre	49	36	7	6	2	0	0	85	8	131
2019	Health care practitioners	34	47	9	7	4	0	0	81	10	240
2019	Compliance, inspection and enforcement	37	29	25	9	0	0	0	65	9	43
2019	Communications or public affairs	45	39	8	6	1	1	0	85	7	74
2019	Security	41	20	5	27	5	0	0	62	33	18
2019	Science and technology	34	44	10	9	3	0	0	78	12	36
2019	Administration and operations	46	34	11	5	4	0	0	80	9	724
2019	Human resources	47	41	5	2	5	0	0	88	7	41
2019	Financial management	36	41	13	5	5	0	0	77	10	222
2019	Procurement	24	62	3	8	3	0	0	85	11	21
2019	Real property	27	51	9	3	10	0	0	78	13	27
2019	Information management	45	39	10	3	2	0	1	84	6	94
2019	Information technology	36	44	12	4	4	0	0	80	8	81
2019	Evaluation	50	22	28	0	0	0	0	72	0	12
2019	Data sciences	47	39	13	2	0	0	0	85	2	46
2019	Policy	46	32	11	9	2	0	0	78	11	313
2019	Project management	42	36	12	6	3	1	0	79	9	288
2019	Other services to the public	46	41	7	4	2	0	0	88	6	180
2019	None of the above	37	38	14	6	3	1	1	76	9	211
2018	Client contact centre	47	41	7	1	4	0	0	88	5	158
2018	Health care practitioners	39	41	11	4	4	0	0	80	8	319
2018	Compliance, inspection and enforcement	38	46	12	1	2	0	0	84	4	52
2018	Communications or public affairs	37	50	4	6	1	0	0	88	8	56
2018	Science and technology	41	37	12	8	0	2	0	79	9	47
2018	Administration and operations	44	38	9	5	2	1	0	83	8	656
2018	Human resources	43	35	10	2	3	6	0	83	6	71
2018	Financial management	41	45	8	4	1	0	0	86	5	189
2018	Procurement	28	50	18	0	5	0	0	77	5	16
2018	Real property	44	47	5	0	4	0	0	91	4	26
2018	Information management	52	32	12	3	0	1	0	85	3	69
2018	Information technology	56	34	2	6	3	0	0	90	8	42
2018	Data sciences	41	36	9	10	2	2	0	79	12	53
2018	Policy	49	39	6	5	1	0	0	88	7	230
2018	Project management	38	46	9	4	2	0	0	85	7	247
2018	Other services to the public	45	32	12	7	4	0	0	77	11	150
2018	None of the above	30	42	14	8	3	3	0	75	11	190

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	34	38	13	8	7	0	0	72	15	172
2020	Health care practitioners	25	33	15	18	8	0	0	59	26	233
2020	Federal regulators	35	43	0	0	22	0	0	78	22	12
2020	Compliance, inspection and enforcement	44	30	4	11	11	0	0	74	21	46
2020	Communications or public affairs	40	33	8	13	6	0	0	73	19	105
2020	Security	48	10	16	15	10	0	0	59	25	19
2020	Science and technology	29	37	17	6	11	0	0	66	17	43
2020	Legal services	50	32	9	0	9	0	0	82	9	10
2020	Administration and operations	36	34	16	8	5	0	0	70	14	773
2020	Human resources	32	35	17	6	11	0	0	66	17	34
2020	Financial management	44	30	10	11	5	0	0	74	16	275
2020	Procurement	26	41	10	4	20	0	0	67	23	30
2020	Real property	22	45	15	10	8	0	0	67	18	33
2020	Materiel management	59	7	14	0	21	0	0	66	21	11
2020	Information management	39	33	18	5	4	0	0	72	10	111
2020	Information technology	44	34	15	5	2	0	0	77	8	119
2020	Evaluation	51	21	7	7	14	0	0	72	21	13
2020	Data sciences	56	37	0	3	4	0	0	93	7	57
2020	Policy	46	31	10	8	5	0	0	78	13	402
2020	Project management	33	35	14	10	8	0	0	69	18	288
2020	Other services to the public	38	34	8	14	6	0	0	72	20	196
2020	None of the above	37	32	13	9	8	0	0	69	17	227
2019	Client contact centre	32	31	12	15	9	0	0	63	25	132
2019	Health care practitioners	27	40	16	9	8	0	0	67	17	240
2019	Compliance, inspection and enforcement	28	39	12	10	12	0	0	66	21	43
2019	Communications or public affairs	34	44	14	3	5	0	0	78	8	74
2019	Security	22	40	16	11	11	0	0	62	22	18
2019	Science and technology	20	44	16	12	7	0	0	64	19	37
2019	Administration and operations	37	31	12	11	9	0	0	68	21	731
2019	Human resources	40	35	9	7	9	0	0	74	16	41
2019	Financial management	27	38	17	6	10	1	0	66	17	223
2019	Procurement	18	24	24	20	13	0	0	43	33	22
2019	Real property	23	30	13	15	19	0	0	53	34	25
2019	Information management	45	30	12	8	4	0	1	76	12	94
2019	Information technology	32	41	10	13	4	0	0	73	17	81
2019	Evaluation	36	42	7	8	7	0	0	78	15	12
2019	Data sciences	41	38	13	6	2	0	0	79	8	46
2019	Policy	38	34	9	11	8	0	0	73	18	313
2019	Project management	26	39	12	16	7	0	0	65	23	290
2019	Other services to the public	31	31	12	17	9	0	0	62	26	181
2019	None of the above	25	42	17	12	3	0	0	68	15	212
2018	Client contact centre	25	33	17	10	14	1	0	58	24	158
2018	Health care practitioners	23	38	10	17	12	0	0	61	28	317
2018	Compliance, inspection and enforcement	20	46	11	19	4	0	0	66	23	52
2018	Communications or public affairs	38	44	11	6	2	0	0	82	8	55
2018	Science and technology	27	38	17	11	6	0	0	66	17	46
2018	Administration and operations	28	35	15	12	9	0	0	64	21	653
2018	Human resources	49	33	8	5	4	0	0	83	9	71
2018	Financial management	29	41	11	9	9	1	0	71	18	189
2018	Procurement	37	36	9	0	18	0	0	73	18	16
2018	Real property	20	50	15	4	11	0	0	70	15	26
2018	Information management	30	42	11	13	5	0	0	71	18	69
2018	Information technology	37	35	13	10	5	0	0	72	15	42
2018	Data sciences	36	43	12	8	2	0	0	79	9	53
2018	Policy	33	37	12	10	8	0	0	71	18	227
2018	Project management	20	40	14	16	9	0	0	61	25	247
2018	Other services to the public	30	32	16	13	9	0	0	62	22	149
2018	None of the above	21	43	9	15	12	0	0	64	27	191

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	58	29	8	2	2	0	88	4	171
2020	Health care practitioners	59	30	8	1	1	0	90	3	233
2020	Federal regulators	85	15	0	0	0	0	100	0	12
2020	Compliance, inspection and enforcement	63	25	6	2	4	0	88	7	47
2020	Communications or public affairs	54	31	8	6	1	0	85	7	105
2020	Security	65	20	5	5	5	0	85	10	19
2020	Science and technology	44	42	12	0	2	0	86	2	43
2020	Legal services	41	27	23	9	0	0	68	9	10
2020	Administration and operations	56	30	9	3	1	0	86	4	771
2020	Human resources	53	32	9	3	3	0	85	6	34
2020	Financial management	58	34	6	1	0	0	92	2	275
2020	Procurement	45	32	10	0	13	0	77	13	30
2020	Real property	39	47	4	7	3	0	87	9	33
2020	Materiel management	92	0	8	0	0	0	92	0	11
2020	Information management	55	28	10	4	3	0	83	7	111
2020	Information technology	62	32	5	1	1	0	93	2	117
2020	Evaluation	51	35	14	0	0	0	86	0	13
2020	Data sciences	66	30	3	0	0	0	97	0	57
2020	Policy	54	33	8	3	1	0	88	4	398
2020	Project management	60	27	8	2	2	0	87	4	289
2020	Other services to the public	62	29	5	3	1	0	91	4	197
2020	None of the above	59	28	7	2	4	0	88	5	226
2019	Client contact centre	52	37	4	4	2	0	90	6	132
2019	Health care practitioners	62	33	3	1	0	0	95	1	239
2019	Compliance, inspection and enforcement	49	30	14	5	3	0	79	7	42
2019	Communications or public affairs	40	44	9	3	4	0	85	7	73
2019	Security	33	51	5	11	0	0	84	11	18
2019	Science and technology	47	39	9	3	2	0	86	5	37
2019	Administration and operations	54	32	9	4	2	0	85	5	726
2019	Human resources	62	36	0	2	0	0	98	2	40
2019	Financial management	47	38	9	4	2	0	85	6	221
2019	Procurement	44	38	8	7	3	0	82	10	22
2019	Real property	37	39	5	9	10	0	76	19	27
2019	Information management	56	32	9	1	1	1	88	2	92
2019	Information technology	52	35	12	1	0	0	87	1	80
2019	Evaluation	36	42	22	0	0	0	78	0	12
2019	Data sciences	51	35	12	2	0	0	86	2	46
2019	Policy	52	33	9	3	2	0	86	6	312
2019	Project management	53	33	8	4	1	0	86	5	286
2019	Other services to the public	59	26	10	4	1	0	85	5	181
2019	None of the above	55	28	10	4	2	0	83	7	210
2018	Client contact centre	51	34	10	5	0	0	85	5	157
2018	Health care practitioners	64	25	5	5	1	0	89	6	316
2018	Compliance, inspection and enforcement	43	42	12	2	0	0	86	2	52
2018	Communications or public affairs	36	47	9	8	0	0	83	8	56
2018	Science and technology	39	48	10	2	0	0	88	2	46
2018	Administration and operations	47	34	14	2	2	0	82	4	647
2018	Human resources	63	28	5	3	2	0	90	5	70
2018	Financial management	51	31	11	6	1	0	82	7	187
2018	Procurement	28	58	5	5	5	0	86	9	16
2018	Real property	49	42	9	0	0	0	91	0	26
2018	Information management	64	27	10	0	0	0	90	0	69
2018	Information technology	56	28	8	4	4	0	84	8	42
2018	Data sciences	46	43	7	5	0	0	89	5	53
2018	Policy	46	38	11	3	1	0	85	4	230
2018	Project management	49	35	9	7	1	0	84	7	245
2018	Other services to the public	54	32	7	3	5	0	85	8	149
2018	None of the above	50	36	8	5	2	0	86	7	191

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	38	34	15	8	6	1	0	72	13	172
2020	Health care practitioners	26	35	18	15	5	0	0	61	20	230
2020	Federal regulators	57	21	0	0	22	0	0	78	22	12
2020	Compliance, inspection and enforcement	35	41	6	11	7	0	0	76	18	47
2020	Communications or public affairs	44	37	6	11	3	0	0	81	13	104
2020	Security	38	31	10	15	5	0	0	70	20	19
2020	Science and technology	23	47	16	7	7	0	0	70	14	43
2020	Legal services	27	41	14	9	9	0	0	68	18	10
2020	Administration and operations	35	40	12	9	3	0	0	75	12	772
2020	Human resources	36	22	17	16	3	6	0	61	20	35
2020	Financial management	37	37	12	9	5	0	0	74	13	276
2020	Procurement	32	32	14	6	16	0	0	64	22	30
2020	Real property	19	66	3	9	3	0	0	85	12	33
2020	Materiel management	38	21	7	13	21	0	0	60	34	11
2020	Information management	32	34	17	11	6	0	0	66	17	111
2020	Information technology	42	38	11	6	3	0	0	80	9	119
2020	Evaluation	35	51	0	7	7	0	0	86	14	13
2020	Data sciences	46	43	6	2	4	0	0	89	6	57
2020	Policy	43	36	9	9	2	1	0	80	11	396
2020	Project management	36	37	10	12	4	0	0	74	16	289
2020	Other services to the public	41	31	11	9	7	0	1	73	15	196
2020	None of the above	35	40	10	9	6	0	0	75	15	225
2019	Client contact centre	35	37	10	10	8	0	0	73	17	131
2019	Health care practitioners	32	41	10	8	9	0	0	73	17	239
2019	Compliance, inspection and enforcement	28	37	11	21	3	0	0	66	23	42
2019	Communications or public affairs	35	43	7	11	4	0	0	78	15	74
2019	Security	38	40	0	16	5	0	0	78	22	18
2019	Science and technology	23	28	18	20	10	0	0	52	30	37
2019	Administration and operations	34	33	15	11	6	0	1	68	17	726
2019	Human resources	25	50	5	9	11	0	0	75	21	40
2019	Financial management	28	39	16	10	6	0	0	68	16	220
2019	Procurement	18	41	28	3	9	0	0	59	12	22
2019	Real property	21	36	20	12	11	0	0	57	23	27
2019	Information management	34	39	11	7	7	0	2	74	14	93
2019	Information technology	38	36	16	6	4	0	0	74	9	81
2019	Evaluation	43	15	7	13	22	0	0	58	35	12
2019	Data sciences	30	48	8	12	2	0	0	77	14	45
2019	Policy	35	38	12	9	4	0	0	74	14	309
2019	Project management	27	44	13	10	5	0	0	71	15	289
2019	Other services to the public	29	35	15	14	7	0	0	65	21	181
2019	None of the above	26	35	18	12	8	0	1	62	20	212
2018	Client contact centre	27	28	18	15	12	0	0	55	27	157
2018	Health care practitioners	27	39	11	13	10	0	0	66	23	320
2018	Compliance, inspection and enforcement	31	50	2	11	6	0	0	81	17	52
2018	Communications or public affairs	31	46	6	14	3	0	0	77	17	56
2018	Science and technology	23	52	12	9	4	0	0	75	12	47
2018	Administration and operations	28	40	13	11	7	0	0	68	19	649
2018	Human resources	30	51	8	9	1	0	0	81	11	71
2018	Financial management	27	43	11	13	6	0	0	70	19	190
2018	Procurement	13	51	5	5	27	0	0	64	32	16
2018	Real property	20	47	19	6	8	0	0	66	14	26
2018	Information management	38	37	15	4	7	0	0	74	11	68
2018	Information technology	33	34	7	8	18	0	0	67	26	42
2018	Data sciences	35	47	7	8	3	0	0	82	11	53
2018	Policy	30	42	10	11	7	0	0	72	18	227
2018	Project management	23	42	17	13	6	0	0	64	19	247
2018	Other services to the public	33	39	12	6	9	0	1	72	16	149
2018	None of the above	25	36	14	11	13	0	0	61	25	191

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	37	36	16	7	5	0	0	72	12	172
2020	Health care practitioners	28	34	19	14	5	0	0	63	19	233
2020	Federal regulators	43	28	0	7	22	0	0	71	29	12
2020	Compliance, inspection and enforcement	38	37	7	11	7	0	0	75	18	47
2020	Communications or public affairs	52	28	9	7	3	1	0	81	10	105
2020	Security	37	38	15	5	5	0	0	75	10	19
2020	Science and technology	20	48	14	8	9	0	0	68	18	43
2020	Legal services	18	27	36	9	9	0	0	45	18	10
2020	Administration and operations	41	34	15	6	5	0	0	75	11	774
2020	Human resources	39	25	17	14	5	0	0	64	19	35
2020	Financial management	41	34	14	7	4	0	0	75	11	275
2020	Procurement	36	37	10	3	13	0	0	73	17	30
2020	Real property	23	56	11	7	4	0	0	79	10	33
2020	Materiel management	45	15	20	0	21	0	0	60	21	11
2020	Information management	40	33	12	8	6	0	1	74	14	111
2020	Information technology	49	34	8	7	3	0	0	82	10	119
2020	Evaluation	58	21	0	7	14	0	0	79	21	13
2020	Data sciences	60	29	9	2	0	0	0	89	2	55
2020	Policy	46	35	9	7	3	0	0	81	10	402
2020	Project management	43	29	11	13	4	0	0	72	17	291
2020	Other services to the public	39	31	17	5	8	0	0	70	13	196
2020	None of the above	36	37	13	8	5	0	0	74	13	226
2019	Client contact centre	37	30	16	10	7	0	0	67	17	132
2019	Health care practitioners	36	41	10	8	6	0	0	77	13	240
2019	Compliance, inspection and enforcement	38	26	13	21	3	0	0	63	24	43
2019	Communications or public affairs	45	29	14	8	4	0	0	74	12	73
2019	Security	43	35	0	22	0	0	0	78	22	18
2019	Science and technology	33	26	15	15	10	0	0	60	25	37
2019	Administration and operations	40	33	13	8	6	0	0	73	14	730
2019	Human resources	29	48	7	9	7	0	0	76	16	41
2019	Financial management	35	34	14	11	5	0	0	69	17	221
2019	Procurement	25	36	21	10	7	0	0	62	17	22
2019	Real property	15	49	10	7	18	0	0	64	25	27
2019	Information management	45	31	9	9	5	0	0	77	14	94
2019	Information technology	39	34	16	3	7	0	0	73	10	80
2019	Evaluation	36	30	15	13	7	0	0	65	20	12
2019	Data sciences	41	39	12	6	2	0	0	80	8	46
2019	Policy	36	37	12	9	6	1	0	73	15	312
2019	Project management	33	37	15	8	7	0	0	70	15	290
2019	Other services to the public	35	31	17	11	6	0	0	65	17	181
2019	None of the above	33	37	19	7	4	0	1	70	10	211
2018	Client contact centre	30	26	19	16	9	0	0	56	25	159
2018	Health care practitioners	34	33	13	11	9	0	0	67	20	317
2018	Compliance, inspection and enforcement	26	28	25	16	5	0	0	54	21	52
2018	Communications or public affairs	38	45	4	10	3	0	0	83	13	56
2018	Science and technology	23	45	18	7	6	0	0	68	13	46
2018	Administration and operations	33	35	17	9	5	0	0	68	14	652
2018	Human resources	35	50	5	7	2	0	0	85	10	71
2018	Financial management	30	40	14	8	7	0	0	71	15	190
2018	Procurement	44	33	0	5	18	0	0	77	23	16
2018	Real property	27	36	30	4	4	0	0	63	7	26
2018	Information management	36	34	20	7	3	0	0	70	10	69
2018	Information technology	40	30	5	17	8	0	0	70	25	42
2018	Data sciences	36	41	10	9	3	0	0	77	13	53
2018	Policy	35	36	12	12	5	0	0	72	16	228
2018	Project management	27	38	17	11	7	0	0	65	18	246
2018	Other services to the public	40	30	11	15	4	0	0	70	19	150
2018	None of the above	34	30	21	7	8	0	0	64	15	191

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	37	36	12	9	6	0	0	73	15	169
2020	Health care practitioners	23	40	17	16	4	1	0	63	20	230
2020	Federal regulators	49	7	15	7	22	0	0	56	29	12
2020	Compliance, inspection and enforcement	31	37	15	8	8	0	0	69	16	47
2020	Communications or public affairs	35	37	12	13	3	0	0	72	16	104
2020	Security	31	35	11	14	10	0	0	65	24	20
2020	Science and technology	31	32	24	10	4	0	0	62	14	42
2020	Legal services	41	41	0	9	9	0	0	82	18	10
2020	Administration and operations	36	41	11	10	2	0	0	77	12	764
2020	Human resources	37	39	9	6	9	0	0	76	15	33
2020	Financial management	40	39	11	7	4	0	0	79	10	275
2020	Procurement	42	35	0	6	17	0	0	77	23	30
2020	Real property	15	46	11	21	7	0	0	61	27	31
2020	Materiel management	38	21	20	8	13	0	0	60	21	11
2020	Information management	42	36	14	5	2	0	0	79	7	111
2020	Information technology	48	34	8	4	5	0	1	83	9	118
2020	Evaluation	21	58	7	0	14	0	0	79	14	13
2020	Data sciences	48	42	3	7	0	0	0	90	7	57
2020	Policy	38	39	10	9	3	0	0	78	12	401
2020	Project management	35	37	15	9	3	0	0	73	12	290
2020	Other services to the public	39	33	13	12	3	0	0	72	15	197
2020	None of the above	33	39	13	8	6	0	0	72	14	227
2019	Client contact centre	33	39	11	8	9	0	0	72	17	130
2019	Health care practitioners	27	42	11	15	6	0	0	69	20	237
2019	Compliance, inspection and enforcement	27	36	14	19	4	0	0	63	23	43
2019	Communications or public affairs	35	40	11	12	1	0	0	76	14	75
2019	Security	22	40	6	22	11	0	0	62	33	18
2019	Science and technology	14	38	20	20	8	0	0	52	29	37
2019	Administration and operations	34	37	14	9	5	0	0	72	14	715
2019	Human resources	29	48	7	11	5	0	0	77	16	39
2019	Financial management	28	40	13	11	8	0	0	68	18	220
2019	Procurement	16	39	32	7	6	0	0	55	13	22
2019	Real property	19	22	26	19	11	3	0	42	31	27
2019	Information management	37	46	3	10	4	0	0	83	14	91
2019	Information technology	40	36	11	6	7	0	0	76	13	77
2019	Evaluation	36	42	15	0	7	0	0	78	7	12
2019	Data sciences	36	35	16	4	4	2	2	74	9	46
2019	Policy	34	40	13	9	4	0	0	74	14	309
2019	Project management	27	39	14	12	9	0	0	66	20	283
2019	Other services to the public	28	39	12	13	7	0	0	68	20	178
2019	None of the above	30	35	16	15	3	1	0	66	18	207
2018	Client contact centre	29	33	13	12	13	0	0	61	25	158
2018	Health care practitioners	27	36	14	14	10	0	0	63	24	319
2018	Compliance, inspection and enforcement	29	39	13	14	5	0	0	67	19	52
2018	Communications or public affairs	27	53	7	9	3	0	0	81	12	55
2018	Science and technology	10	57	19	10	5	0	0	67	15	46
2018	Administration and operations	28	37	15	13	6	0	0	66	19	651
2018	Human resources	48	36	6	8	2	0	0	84	10	71
2018	Financial management	26	43	13	12	6	0	0	69	18	189
2018	Procurement	31	24	13	5	18	0	9	60	25	16
2018	Real property	17	42	15	14	12	0	0	59	26	26
2018	Information management	31	40	16	5	7	2	0	72	12	68
2018	Information technology	44	27	12	6	10	0	0	71	17	42
2018	Data sciences	36	38	17	7	2	0	0	74	9	53
2018	Policy	28	34	15	17	6	0	0	63	22	230
2018	Project management	22	36	18	15	8	0	0	59	23	247
2018	Other services to the public	24	41	15	11	9	1	0	65	20	147
2018	None of the above	28	30	17	13	11	0	2	59	24	190

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	50	31	9	7	3	1	81	10	172
2020	Health care practitioners	43	39	13	3	1	0	83	4	233
2020	Federal regulators	43	50	8	0	0	0	92	0	12
2020	Compliance, inspection and enforcement	55	28	9	3	4	0	83	8	47
2020	Communications or public affairs	36	38	12	10	4	0	74	13	104
2020	Security	45	25	20	0	10	0	70	10	20
2020	Science and technology	36	43	16	5	0	0	79	5	43
2020	Legal services	41	41	9	9	0	0	82	9	10
2020	Administration and operations	45	37	9	6	2	0	83	8	776
2020	Human resources	49	27	16	3	5	0	76	8	36
2020	Financial management	47	40	6	4	3	0	87	7	275
2020	Procurement	39	38	7	0	17	0	77	17	30
2020	Real property	41	42	4	13	0	0	83	13	33
2020	Materiel management	66	26	0	0	8	0	92	8	11
2020	Information management	49	30	11	8	1	1	80	9	111
2020	Information technology	57	31	10	2	1	0	88	3	120
2020	Evaluation	44	42	7	7	0	0	86	7	13
2020	Data sciences	60	33	3	2	2	0	93	3	57
2020	Policy	45	38	9	6	1	0	84	7	403
2020	Project management	45	35	10	8	3	0	80	11	291
2020	Other services to the public	54	30	10	5	2	0	84	7	198
2020	None of the above	48	36	6	5	5	0	84	10	227
2019	Client contact centre	42	34	16	5	3	0	76	8	133
2019	Health care practitioners	45	44	6	3	1	0	89	5	241
2019	Compliance, inspection and enforcement	36	39	13	9	3	0	76	12	43
2019	Communications or public affairs	36	48	8	4	4	0	84	8	74
2019	Security	36	31	16	16	0	0	67	16	18
2019	Science and technology	28	46	18	9	0	0	73	9	37
2019	Administration and operations	45	36	9	6	4	0	81	10	732
2019	Human resources	51	40	7	2	0	0	91	2	41
2019	Financial management	39	40	11	5	5	0	79	10	223
2019	Procurement	12	65	3	7	13	0	77	20	22
2019	Real property	20	38	23	9	10	0	58	19	27
2019	Information management	50	41	4	4	1	0	91	5	94
2019	Information technology	40	45	10	3	1	0	85	5	80
2019	Evaluation	36	50	7	0	7	0	85	7	12
2019	Data sciences	44	43	11	2	0	0	87	2	46
2019	Policy	44	35	9	8	4	0	79	12	314
2019	Project management	40	40	11	6	3	0	80	8	290
2019	Other services to the public	45	35	9	7	4	0	80	11	181
2019	None of the above	41	38	12	7	1	0	79	8	211
2018	Client contact centre	38	34	15	8	5	0	72	13	159
2018	Health care practitioners	46	36	8	8	3	0	82	10	318
2018	Compliance, inspection and enforcement	34	46	13	4	2	0	81	6	52
2018	Communications or public affairs	33	53	8	5	1	0	85	7	56
2018	Science and technology	40	37	17	2	4	0	78	5	47
2018	Administration and operations	36	39	14	7	4	0	75	11	656
2018	Human resources	51	38	3	6	2	0	89	8	71
2018	Financial management	35	41	12	7	4	0	77	11	189
2018	Procurement	31	42	13	0	14	0	73	14	16
2018	Real property	33	46	10	7	4	0	79	11	26
2018	Information management	46	35	13	5	2	0	80	6	69
2018	Information technology	50	24	14	8	4	0	74	12	42
2018	Data sciences	39	47	5	9	0	0	86	9	53
2018	Policy	37	39	13	9	2	0	76	11	230
2018	Project management	32	45	13	8	2	0	77	10	246
2018	Other services to the public	47	32	10	8	4	0	79	12	150
2018	None of the above	36	41	11	7	4	1	77	12	191

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	42	32	17	6	3	0	0	74	8	172
2020	Health care practitioners	26	26	20	14	13	0	0	52	27	231
2020	Federal regulators	14	58	14	14	0	0	0	72	14	12
2020	Compliance, inspection and enforcement	35	36	17	2	10	0	0	71	12	46
2020	Communications or public affairs	29	25	15	17	13	0	0	54	30	104
2020	Security	46	25	10	10	10	0	0	71	19	20
2020	Science and technology	26	36	24	9	2	0	3	64	11	43
2020	Legal services	27	55	9	0	9	0	0	82	9	10
2020	Administration and operations	37	28	18	10	6	0	0	65	17	772
2020	Human resources	46	19	22	11	3	0	0	65	13	36
2020	Financial management	38	32	15	9	7	0	0	70	16	273
2020	Procurement	28	40	13	9	7	0	3	71	16	30
2020	Real property	24	23	25	13	14	0	0	47	27	33
2020	Materiel management	50	21	13	16	0	0	0	71	16	11
2020	Information management	43	38	10	2	6	0	2	82	8	111
2020	Information technology	37	31	17	5	9	0	1	69	14	115
2020	Evaluation	14	51	7	7	21	0	0	65	28	13
2020	Data sciences	22	33	29	7	7	0	2	57	14	57
2020	Policy	25	36	18	10	11	0	0	61	21	402
2020	Project management	30	33	18	12	7	0	0	63	19	290
2020	Other services to the public	40	26	15	10	8	1	1	67	18	196
2020	None of the above	30	34	14	11	10	0	0	64	21	226
2019	Client contact centre	29	28	19	13	9	0	2	58	22	132
2019	Health care practitioners	27	25	23	15	10	0	0	52	25	240
2019	Compliance, inspection and enforcement	21	45	12	9	7	6	0	71	17	43
2019	Communications or public affairs	24	38	23	9	5	0	0	62	14	74
2019	Security	43	31	21	0	5	0	0	73	5	18
2019	Science and technology	28	40	24	5	2	0	0	69	7	37
2019	Administration and operations	34	30	20	9	7	0	0	64	16	726
2019	Human resources	33	37	17	8	4	0	0	71	12	39
2019	Financial management	35	35	17	7	5	0	1	71	12	220
2019	Procurement	16	60	8	3	13	0	0	76	16	21
2019	Real property	25	22	24	11	18	0	0	48	29	27
2019	Information management	48	35	14	1	3	0	0	83	3	93
2019	Information technology	30	31	24	7	6	1	1	63	13	81
2019	Evaluation	58	20	0	7	15	0	0	78	22	12
2019	Data sciences	43	30	17	8	2	0	0	73	10	46
2019	Policy	34	38	17	7	5	0	0	71	12	315
2019	Project management	22	36	20	9	11	0	0	59	21	286
2019	Other services to the public	31	29	16	12	12	0	0	60	24	181
2019	None of the above	36	25	18	9	8	0	5	63	18	211
2018	Client contact centre	34	29	20	9	7	0	1	64	16	160
2018	Health care practitioners	30	26	22	13	8	0	1	56	22	321
2018	Compliance, inspection and enforcement	24	43	24	6	2	0	0	67	8	52
2018	Communications or public affairs	35	38	13	12	3	0	0	73	14	56
2018	Science and technology	29	35	25	8	2	2	0	65	10	48
2018	Administration and operations	33	32	17	10	6	0	1	66	17	653
2018	Human resources	27	23	22	14	8	0	6	53	24	71
2018	Financial management	38	33	16	7	6	0	0	72	12	192
2018	Procurement	22	40	18	11	9	0	0	62	20	16
2018	Real property	30	33	11	6	20	0	0	63	27	26
2018	Information management	53	23	13	6	3	0	2	78	9	69
2018	Information technology	40	30	16	6	5	0	3	72	11	41
2018	Data sciences	36	38	21	2	3	0	0	74	5	53
2018	Policy	33	29	19	11	7	0	0	63	18	229
2018	Project management	19	36	22	11	10	0	1	56	21	249
2018	Other services to the public	31	30	20	11	8	0	0	61	20	148
2018	None of the above	33	33	18	6	9	0	1	67	15	193

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	11	22	33	20	11	0	2	32	34	169
2020	Health care practitioners	13	29	34	16	6	0	2	22	42	233
2020	Federal regulators	8	36	28	22	7	0	0	29	43	12
2020	Compliance, inspection and enforcement	15	24	37	14	8	0	2	22	40	47
2020	Communications or public affairs	23	23	28	15	11	0	0	26	45	105
2020	Security	24	21	46	10	0	0	0	10	45	20
2020	Science and technology	6	21	37	20	16	0	0	37	27	43
2020	Legal services	18	9	23	27	23	0	0	50	27	10
2020	Administration and operations	11	25	35	19	8	1	1	28	37	778
2020	Human resources	2	27	37	16	9	6	3	27	32	36
2020	Financial management	12	22	41	16	8	0	2	25	34	275
2020	Procurement	6	19	43	27	6	0	0	32	25	30
2020	Real property	25	36	30	3	4	3	0	6	62	33
2020	Materiel management	20	14	13	7	46	0	0	53	34	11
2020	Information management	12	15	34	26	10	1	2	37	27	111
2020	Information technology	15	35	30	12	8	1	0	19	50	120
2020	Evaluation	8	25	33	33	0	0	0	33	34	12
2020	Data sciences	10	26	34	13	12	0	5	26	38	57
2020	Policy	10	26	39	20	5	1	0	25	36	403
2020	Project management	12	28	37	18	5	1	0	23	40	290
2020	Other services to the public	12	22	31	20	13	1	1	34	35	198
2020	None of the above	13	24	34	17	10	1	2	27	38	228
2019	Client contact centre	14	20	40	20	5	0	2	25	34	131
2019	Health care practitioners	11	28	39	15	6	0	0	22	39	240
2019	Compliance, inspection and enforcement	11	19	53	7	6	4	0	14	31	42
2019	Communications or public affairs	20	24	43	10	1	0	1	12	45	75
2019	Security	22	20	26	22	0	10	0	24	46	18
2019	Science and technology	9	31	48	12	0	0	0	12	40	37
2019	Administration and operations	14	23	36	17	8	1	1	25	38	732
2019	Human resources	12	24	39	14	9	0	2	23	37	41
2019	Financial management	12	33	33	15	5	1	1	21	46	224
2019	Procurement	14	33	37	13	0	3	0	13	48	21
2019	Real property	27	33	28	10	0	3	0	10	61	27
2019	Information management	6	28	29	22	12	0	3	35	35	94
2019	Information technology	9	38	36	12	2	1	1	15	48	80
2019	Evaluation	22	7	56	15	0	0	0	15	30	12
2019	Data sciences	11	21	38	10	15	4	2	26	33	46
2019	Policy	8	26	42	19	4	0	1	23	34	311
2019	Project management	15	31	34	13	6	1	1	19	46	288
2019	Other services to the public	19	20	34	20	6	0	0	26	40	179
2019	None of the above	15	23	35	17	6	1	2	24	40	212
2018	Client contact centre	15	21	40	14	10	0	1	24	36	160
2018	Health care practitioners	15	27	36	13	7	1	1	21	42	321
2018	Compliance, inspection and enforcement	9	20	48	13	6	2	2	20	30	52
2018	Communications or public affairs	24	20	38	14	3	0	0	18	44	56
2018	Science and technology	9	41	24	20	4	2	0	25	51	48
2018	Administration and operations	12	28	36	14	9	1	1	23	40	652
2018	Human resources	9	34	30	11	5	12	0	17	49	71
2018	Financial management	13	24	40	18	4	0	1	22	37	192
2018	Procurement	9	27	49	5	11	0	0	15	36	16
2018	Real property	10	21	44	18	3	4	0	21	33	26
2018	Information management	12	15	36	19	13	0	5	33	28	68
2018	Information technology	12	20	45	16	2	3	3	19	33	42
2018	Data sciences	4	21	34	20	15	3	2	38	27	53
2018	Policy	16	25	41	14	3	0	0	17	41	227
2018	Project management	11	35	38	10	5	0	0	15	47	249
2018	Other services to the public	12	29	38	17	2	2	1	19	42	150
2018	None of the above	15	25	35	14	9	1	1	23	41	194

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	7	18	27	29	15	3	1	45	27	169
2020	Health care practitioners	9	27	26	23	10	2	3	35	38	230
2020	Federal regulators	22	0	28	35	15	0	0	50	22	12
2020	Compliance, inspection and enforcement	13	23	27	17	14	4	2	34	38	46
2020	Communications or public affairs	17	18	23	21	18	1	2	40	36	105
2020	Security	15	25	19	25	11	0	5	38	42	20
2020	Science and technology	3	14	28	39	16	0	0	55	17	43
2020	Legal services	9	9	23	36	23	0	0	59	18	10
2020	Administration and operations	7	16	29	28	17	2	2	47	24	774
2020	Human resources	17	20	22	16	18	3	3	37	40	35
2020	Financial management	9	22	28	24	13	1	3	38	33	273
2020	Procurement	7	13	14	50	16	0	0	66	20	30
2020	Real property	25	13	37	13	7	5	0	21	40	33
2020	Materiel management	7	14	49	0	31	0	0	31	21	11
2020	Information management	6	10	26	35	18	2	3	56	17	110
2020	Information technology	7	12	32	31	13	3	1	47	20	120
2020	Evaluation	0	25	25	33	17	0	0	50	25	12
2020	Data sciences	0	17	25	27	26	0	5	56	18	56
2020	Policy	5	20	30	32	11	2	0	43	26	398
2020	Project management	8	18	28	28	14	2	1	44	27	291
2020	Other services to the public	10	14	26	24	21	3	2	47	26	198
2020	None of the above	10	13	29	24	19	2	3	45	24	226
2019	Client contact centre	18	30	24	14	13	0	1	28	48	131
2019	Health care practitioners	14	26	30	21	9	1	0	30	40	238
2019	Compliance, inspection and enforcement	12	20	39	16	8	4	0	26	33	43
2019	Communications or public affairs	17	31	30	9	7	2	2	17	51	75
2019	Security	38	11	21	9	11	5	5	22	55	18
2019	Science and technology	13	33	23	24	0	6	0	26	50	37
2019	Administration and operations	16	24	31	15	11	2	1	27	41	729
2019	Human resources	23	25	27	14	9	0	2	23	49	41
2019	Financial management	19	25	34	12	7	2	2	19	46	222
2019	Procurement	21	23	32	18	0	3	3	19	46	22
2019	Real property	34	23	28	9	3	3	0	12	59	27
2019	Information management	8	21	30	19	15	3	3	36	32	93
2019	Information technology	20	15	28	18	15	2	1	35	36	81
2019	Evaluation	30	35	23	13	0	0	0	13	64	12
2019	Data sciences	17	14	28	22	14	2	2	38	33	46
2019	Policy	15	25	35	19	5	1	1	24	40	314
2019	Project management	20	23	33	14	8	1	1	22	44	287
2019	Other services to the public	16	24	20	26	11	4	0	38	41	180
2019	None of the above	17	22	26	17	13	4	1	32	41	210
2018	Client contact centre	20	19	30	17	11	3	1	29	40	161
2018	Health care practitioners	17	30	24	16	9	1	1	26	49	319
2018	Compliance, inspection and enforcement	16	17	33	21	11	2	0	33	33	52
2018	Communications or public affairs	14	26	37	17	6	0	0	23	39	56
2018	Science and technology	11	26	18	34	12	0	0	46	37	48
2018	Administration and operations	14	25	29	20	10	1	1	31	40	654
2018	Human resources	19	17	25	13	12	8	6	29	42	71
2018	Financial management	16	20	33	21	8	1	1	29	37	192
2018	Procurement	9	31	18	22	20	0	0	42	40	16
2018	Real property	29	25	28	10	7	0	0	17	54	26
2018	Information management	11	18	29	22	11	4	6	37	31	68
2018	Information technology	21	11	38	18	9	4	0	28	33	42
2018	Data sciences	6	24	23	21	22	3	2	44	31	52
2018	Policy	19	28	31	17	4	1	0	21	48	226
2018	Project management	17	30	28	16	7	1	1	23	48	246
2018	Other services to the public	9	26	28	23	12	1	1	35	36	149
2018	None of the above	18	28	27	17	7	4	0	24	47	194

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	8	15	31	29	14	2	1	44	24	171
2020	Health care practitioners	14	29	27	17	8	1	4	26	46	233
2020	Federal regulators	22	7	36	28	7	0	0	35	29	12
2020	Compliance, inspection and enforcement	12	25	27	15	14	5	4	31	40	45
2020	Communications or public affairs	29	21	28	17	5	0	0	22	50	105
2020	Security	14	35	24	22	5	0	0	27	49	20
2020	Science and technology	14	23	38	16	5	5	0	22	38	43
2020	Legal services	27	23	18	18	0	14	0	21	58	10
2020	Administration and operations	12	23	31	21	11	1	1	33	36	775
2020	Human resources	8	32	34	11	8	3	5	20	43	36
2020	Financial management	13	20	35	22	7	3	1	30	34	275
2020	Procurement	15	24	18	38	6	0	0	44	39	30
2020	Real property	12	29	43	6	10	0	0	16	41	33
2020	Materiel management	34	21	16	14	15	0	0	30	55	11
2020	Information management	2	20	32	23	15	4	4	41	24	111
2020	Information technology	15	16	37	22	8	2	1	31	31	120
2020	Evaluation	21	21	58	0	0	0	0	0	42	13
2020	Data sciences	7	5	31	33	18	3	2	54	13	57
2020	Policy	12	23	39	20	4	1	0	24	36	401
2020	Project management	19	27	30	16	7	0	0	23	47	291
2020	Other services to the public	19	18	29	19	11	0	3	32	38	195
2020	None of the above	11	23	33	17	12	1	2	31	35	225
2019	Client contact centre	19	23	22	24	10	1	2	35	43	133
2019	Health care practitioners	19	29	29	16	6	2	0	22	49	239
2019	Compliance, inspection and enforcement	14	24	32	14	6	7	3	22	42	42
2019	Communications or public affairs	32	27	29	6	2	0	3	9	61	74
2019	Security	41	10	32	0	0	6	12	0	61	17
2019	Science and technology	19	28	30	20	3	0	0	23	47	36
2019	Administration and operations	17	26	32	15	8	1	1	23	44	728
2019	Human resources	16	37	31	5	9	0	2	14	54	41
2019	Financial management	17	22	33	16	7	2	3	24	41	222
2019	Procurement	32	34	22	12	0	0	0	12	66	22
2019	Real property	24	28	31	17	0	0	0	17	52	27
2019	Information management	12	21	26	25	11	4	2	38	35	93
2019	Information technology	18	23	28	21	5	3	1	27	44	81
2019	Evaluation	9	28	45	9	0	0	9	10	41	10
2019	Data sciences	6	25	39	16	8	4	2	26	33	46
2019	Policy	19	25	35	18	2	1	1	20	45	313
2019	Project management	23	26	33	12	4	2	1	17	50	287
2019	Other services to the public	12	21	36	18	7	2	3	27	35	178
2019	None of the above	20	20	22	19	14	2	2	34	42	212
2018	Client contact centre	15	22	25	24	11	4	0	36	38	157
2018	Health care practitioners	26	27	21	15	8	1	2	24	54	318
2018	Compliance, inspection and enforcement	15	30	19	14	14	2	5	30	49	52
2018	Communications or public affairs	33	22	31	10	3	0	2	13	55	55
2018	Science and technology	17	29	32	9	10	0	2	20	48	48
2018	Administration and operations	20	27	27	16	7	1	2	24	49	655
2018	Human resources	16	27	24	11	13	0	9	26	47	71
2018	Financial management	16	25	29	21	8	0	0	29	41	192
2018	Procurement	14	14	51	9	11	0	0	20	28	15
2018	Real property	31	35	23	5	6	0	0	11	66	26
2018	Information management	11	19	28	21	10	4	8	34	34	67
2018	Information technology	28	12	44	2	4	8	3	7	44	42
2018	Data sciences	14	20	39	5	16	5	2	23	36	53
2018	Policy	24	29	31	10	5	0	0	16	53	227
2018	Project management	28	30	29	8	3	1	1	11	59	248
2018	Other services to the public	18	18	31	24	5	3	1	30	37	149
2018	None of the above	21	28	30	14	4	1	2	19	50	193

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	7	7	32	28	23	1	3	53	14	172
2020	Health care practitioners	7	17	34	29	11	1	2	40	24	233
2020	Federal regulators	30	0	48	15	7	0	0	22	30	12
2020	Compliance, inspection and enforcement	4	12	31	41	12	0	0	53	16	47
2020	Communications or public affairs	29	22	25	15	10	0	0	24	51	104
2020	Security	10	34	30	20	6	0	0	26	44	20
2020	Science and technology	2	14	41	34	7	0	3	42	16	42
2020	Legal services	18	0	18	41	23	0	0	64	18	10
2020	Administration and operations	9	19	31	25	15	1	1	40	28	774
2020	Human resources	8	18	21	34	18	0	0	53	26	36
2020	Financial management	10	17	34	26	11	0	2	38	27	274
2020	Procurement	9	7	51	27	6	0	0	34	16	30
2020	Real property	11	28	33	18	10	0	0	29	39	33
2020	Materiel management	7	13	36	21	23	0	0	44	20	11
2020	Information management	4	7	32	35	18	1	3	56	11	108
2020	Information technology	8	22	32	21	16	1	0	38	30	118
2020	Evaluation	7	35	37	14	7	0	0	21	42	13
2020	Data sciences	7	11	34	33	14	2	0	47	18	56
2020	Policy	14	27	33	20	6	0	0	26	42	399
2020	Project management	10	19	35	25	10	1	1	36	29	288
2020	Other services to the public	10	13	28	27	20	0	2	48	23	197
2020	None of the above	13	15	28	25	16	1	3	43	28	224
2019	Client contact centre	9	13	34	26	15	0	3	42	23	132
2019	Health care practitioners	7	12	38	29	11	1	2	41	20	238
2019	Compliance, inspection and enforcement	3	10	41	35	7	4	0	44	13	42
2019	Communications or public affairs	18	23	37	14	7	0	1	21	41	74
2019	Security	12	5	32	28	6	12	6	41	20	17
2019	Science and technology	2	5	44	45	3	0	0	48	8	37
2019	Administration and operations	9	16	34	27	13	1	1	41	25	727
2019	Human resources	9	28	22	18	18	0	5	37	39	41
2019	Financial management	8	17	41	19	11	2	1	31	26	223
2019	Procurement	16	17	26	35	6	0	0	41	33	22
2019	Real property	26	19	23	16	15	0	0	31	46	27
2019	Information management	1	12	30	31	23	0	3	55	13	93
2019	Information technology	7	26	27	31	7	1	1	39	33	81
2019	Evaluation	7	0	43	28	7	7	7	41	9	12
2019	Data sciences	6	13	29	31	19	0	2	51	20	45
2019	Policy	14	20	40	21	5	0	1	26	33	314
2019	Project management	10	19	40	20	10	1	1	30	30	285
2019	Other services to the public	10	12	34	29	14	0	1	43	22	178
2019	None of the above	11	15	25	27	21	1	1	48	26	211
2018	Client contact centre	13	14	30	28	13	0	2	42	27	160
2018	Health care practitioners	10	16	34	22	14	3	2	38	27	320
2018	Compliance, inspection and enforcement	1	9	31	41	18	0	0	59	10	52
2018	Communications or public affairs	19	22	37	16	6	0	0	22	41	56
2018	Science and technology	4	12	37	28	18	0	0	47	16	48
2018	Administration and operations	10	18	36	22	12	1	1	35	29	650
2018	Human resources	7	15	41	16	15	6	0	33	23	70
2018	Financial management	9	15	34	29	12	0	1	41	25	189
2018	Procurement	9	18	8	45	20	0	0	64	27	16
2018	Real property	4	24	38	28	3	4	0	32	29	26
2018	Information management	5	10	26	31	18	5	5	54	17	68
2018	Information technology	5	9	38	29	14	3	3	45	15	41
2018	Data sciences	5	18	32	26	17	0	2	44	23	53
2018	Policy	20	28	29	21	3	0	0	24	47	226
2018	Project management	13	26	35	21	5	0	0	27	39	249
2018	Other services to the public	4	18	34	31	9	1	2	41	24	147
2018	None of the above	7	18	34	26	9	2	4	37	26	193

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	12	21	25	19	18	3	2	39	35	173
2020	Health care practitioners	21	26	23	19	9	1	1	29	47	231
2020	Federal regulators	22	28	35	8	7	0	0	15	50	12
2020	Compliance, inspection and enforcement	8	39	25	14	14	0	0	28	47	47
2020	Communications or public affairs	24	21	24	13	13	0	5	28	47	105
2020	Security	19	19	46	10	6	0	0	16	39	20
2020	Science and technology	2	22	36	27	10	0	3	38	24	43
2020	Legal services	9	18	32	27	14	0	0	41	27	10
2020	Administration and operations	12	21	27	23	15	1	2	39	33	775
2020	Human resources	18	11	18	27	15	8	3	47	33	36
2020	Financial management	11	18	29	24	13	1	3	39	30	274
2020	Procurement	13	16	26	28	10	0	7	41	31	29
2020	Real property	24	32	25	9	7	0	3	17	57	33
2020	Materiel management	0	20	29	15	37	0	0	52	20	11
2020	Information management	9	20	31	20	16	1	3	38	31	111
2020	Information technology	23	21	30	12	14	0	1	26	44	117
2020	Evaluation	21	14	30	7	28	0	0	35	35	13
2020	Data sciences	12	12	25	23	18	6	4	46	26	57
2020	Policy	13	22	32	20	10	2	1	31	36	403
2020	Project management	15	25	28	19	12	1	1	31	41	290
2020	Other services to the public	14	15	32	19	17	2	2	37	30	198
2020	None of the above	18	16	28	17	18	1	2	36	35	228
2019	Client contact centre	18	26	27	12	14	1	2	28	45	133
2019	Health care practitioners	18	22	32	18	7	2	2	25	42	239
2019	Compliance, inspection and enforcement	11	31	31	17	6	4	0	24	44	43
2019	Communications or public affairs	22	23	27	20	3	2	2	24	47	75
2019	Security	48	6	11	25	5	5	0	32	57	18
2019	Science and technology	14	29	30	12	11	3	0	24	45	37
2019	Administration and operations	15	21	31	16	14	2	1	31	37	731
2019	Human resources	26	19	18	17	15	0	5	34	47	41
2019	Financial management	17	25	29	17	9	2	1	27	44	223
2019	Procurement	32	23	28	11	6	0	0	17	55	22
2019	Real property	27	18	29	18	7	0	0	26	46	27
2019	Information management	13	18	26	21	16	2	4	39	33	92
2019	Information technology	21	23	21	17	11	3	4	30	47	81
2019	Evaluation	15	0	31	26	7	7	15	42	19	12
2019	Data sciences	11	23	34	16	10	4	2	29	36	46
2019	Policy	15	20	34	19	8	1	2	29	36	314
2019	Project management	26	19	29	15	7	2	1	23	47	288
2019	Other services to the public	18	17	32	18	11	1	2	31	36	178
2019	None of the above	21	22	21	18	15	1	3	34	44	213
2018	Client contact centre	24	24	17	19	14	2	0	34	49	160
2018	Health care practitioners	29	23	21	15	10	1	2	25	54	318
2018	Compliance, inspection and enforcement	11	25	31	20	12	0	1	32	36	52
2018	Communications or public affairs	19	16	36	20	6	0	1	27	36	56
2018	Science and technology	7	30	21	25	15	2	0	41	38	47
2018	Administration and operations	20	21	29	17	10	1	2	28	43	653
2018	Human resources	26	25	27	11	7	4	0	19	53	70
2018	Financial management	16	28	26	21	7	1	1	29	44	192
2018	Procurement	18	19	36	18	0	9	0	20	41	16
2018	Real property	30	23	30	3	9	0	5	13	56	25
2018	Information management	15	21	26	17	17	0	4	36	38	67
2018	Information technology	14	31	23	11	10	3	8	23	50	42
2018	Data sciences	10	20	32	14	19	3	2	34	32	53
2018	Policy	19	24	31	19	4	3	0	23	44	225
2018	Project management	23	31	25	13	5	1	1	18	56	249
2018	Other services to the public	19	21	29	21	8	1	1	30	40	149
2018	None of the above	15	19	35	19	8	3	2	29	35	194

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	17	25	27	15	11	5	1	27	45	171
2020	Health care practitioners	16	24	24	17	14	2	2	33	42	230
2020	Federal regulators	7	29	35	21	7	0	0	28	36	12
2020	Compliance, inspection and enforcement	15	27	23	19	16	0	0	35	42	47
2020	Communications or public affairs	20	20	26	15	12	2	5	29	43	105
2020	Security	14	16	25	35	0	5	5	38	33	20
2020	Science and technology	7	14	36	27	14	0	3	42	21	43
2020	Legal services	0	18	9	27	46	0	0	73	18	10
2020	Administration and operations	11	20	27	21	18	2	2	40	32	774
2020	Human resources	19	27	10	13	17	14	0	36	53	36
2020	Financial management	9	15	28	29	14	3	2	46	25	274
2020	Procurement	13	9	12	50	13	0	3	65	23	30
2020	Real property	13	12	42	18	13	0	3	31	25	33
2020	Materiel management	15	8	27	14	37	0	0	50	23	11
2020	Information management	3	10	25	31	20	5	6	57	15	111
2020	Information technology	3	12	26	34	19	3	2	56	16	119
2020	Evaluation	7	7	21	51	14	0	0	65	14	13
2020	Data sciences	3	13	25	27	25	2	4	55	18	57
2020	Policy	9	19	35	22	10	3	1	34	29	398
2020	Project management	11	16	30	25	13	3	2	40	29	286
2020	Other services to the public	12	15	27	19	22	2	2	43	28	198
2020	None of the above	8	16	23	22	24	3	4	50	26	227
2019	Client contact centre	25	26	26	12	8	1	2	21	52	133
2019	Health care practitioners	21	24	29	14	10	2	1	25	46	239
2019	Compliance, inspection and enforcement	22	18	35	13	10	3	0	23	41	43
2019	Communications or public affairs	12	25	34	19	4	2	4	24	39	75
2019	Security	22	25	21	5	16	5	6	24	52	18
2019	Science and technology	6	36	28	24	3	3	0	28	43	35
2019	Administration and operations	16	24	30	15	11	4	1	27	42	727
2019	Human resources	13	19	29	14	22	0	2	37	34	41
2019	Financial management	18	22	34	16	8	1	2	25	41	223
2019	Procurement	30	26	35	9	0	0	0	9	56	22
2019	Real property	16	30	36	5	13	0	0	18	47	26
2019	Information management	10	20	18	23	21	2	5	47	33	93
2019	Information technology	6	12	26	29	19	6	2	53	19	81
2019	Evaluation	17	25	49	0	0	0	8	0	46	11
2019	Data sciences	11	27	25	12	21	2	2	35	39	46
2019	Policy	18	23	33	18	5	2	0	24	42	314
2019	Project management	23	23	29	14	8	2	2	23	47	285
2019	Other services to the public	15	17	25	20	17	3	3	39	34	180
2019	None of the above	21	17	21	15	21	3	1	38	40	211
2018	Client contact centre	31	21	23	16	4	3	1	21	55	160
2018	Health care practitioners	22	26	25	13	11	0	2	25	50	319
2018	Compliance, inspection and enforcement	9	14	30	17	27	2	1	45	24	51
2018	Communications or public affairs	20	7	40	24	7	0	1	32	27	56
2018	Science and technology	8	20	36	17	17	0	2	34	29	48
2018	Administration and operations	18	26	27	17	9	1	2	27	45	651
2018	Human resources	9	19	37	15	13	7	0	30	30	70
2018	Financial management	19	19	30	19	12	1	1	32	38	191
2018	Procurement	9	22	15	22	18	13	0	46	36	16
2018	Real property	18	34	25	9	5	9	0	15	57	25
2018	Information management	15	27	19	14	19	3	3	35	45	67
2018	Information technology	13	19	35	13	11	7	3	26	35	42
2018	Data sciences	10	30	23	16	19	0	2	36	41	53
2018	Policy	20	26	28	17	5	3	1	22	48	226
2018	Project management	20	28	27	13	8	1	2	22	50	249
2018	Other services to the public	16	23	28	21	6	4	2	29	41	150
2018	None of the above	18	20	26	21	6	3	6	30	41	192

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	9	19	32	18	14	4	3	35	30	171
2020	Health care practitioners	19	27	27	12	8	3	3	22	49	230
2020	Federal regulators	22	15	49	8	7	0	0	15	37	12
2020	Compliance, inspection and enforcement	15	19	32	17	16	0	2	33	34	47
2020	Communications or public affairs	21	24	24	17	14	1	0	31	45	105
2020	Security	14	15	55	6	0	5	5	7	32	20
2020	Science and technology	13	11	37	27	7	2	3	35	26	43
2020	Legal services	18	18	32	9	9	14	0	21	42	10
2020	Administration and operations	12	22	32	20	11	2	1	32	35	775
2020	Human resources	11	21	43	11	9	3	3	21	33	36
2020	Financial management	8	19	37	21	11	2	2	33	29	272
2020	Procurement	22	13	42	17	6	0	0	23	35	30
2020	Real property	22	29	40	0	8	3	0	8	51	32
2020	Materiel management	21	14	43	0	22	0	0	22	35	11
2020	Information management	8	13	34	20	18	2	5	41	22	111
2020	Information technology	15	18	36	18	9	2	2	28	35	120
2020	Evaluation	21	21	44	0	14	0	0	14	42	13
2020	Data sciences	9	5	28	25	24	6	2	54	15	57
2020	Policy	13	24	36	16	8	2	0	25	39	402
2020	Project management	17	24	32	19	6	1	1	25	42	292
2020	Other services to the public	15	23	25	22	12	0	2	35	39	196
2020	None of the above	14	20	32	18	12	1	3	31	36	225
2019	Client contact centre	17	19	29	20	14	2	1	34	36	133
2019	Health care practitioners	24	22	33	10	8	2	1	18	48	238
2019	Compliance, inspection and enforcement	19	32	22	14	3	7	3	19	57	42
2019	Communications or public affairs	17	29	37	9	1	2	4	11	49	75
2019	Security	31	16	26	22	0	5	0	23	50	18
2019	Science and technology	21	25	40	11	3	0	0	14	46	37
2019	Administration and operations	19	24	29	16	9	3	1	26	44	728
2019	Human resources	13	20	35	14	15	2	0	29	35	41
2019	Financial management	18	22	36	12	8	3	1	21	42	223
2019	Procurement	30	27	25	15	3	0	0	18	56	22
2019	Real property	32	15	39	10	4	0	0	15	47	27
2019	Information management	9	25	31	18	11	1	6	31	36	93
2019	Information technology	13	27	35	14	7	3	1	22	41	81
2019	Evaluation	15	28	57	0	0	0	0	0	43	12
2019	Data sciences	11	17	39	13	16	2	2	30	29	45
2019	Policy	19	26	33	13	6	1	0	20	46	312
2019	Project management	24	26	32	14	3	1	1	18	51	286
2019	Other services to the public	13	21	34	21	6	3	2	29	35	179
2019	None of the above	20	19	26	14	13	4	3	29	43	209
2018	Client contact centre	17	26	28	17	9	1	1	27	44	161
2018	Health care practitioners	27	27	23	13	7	1	2	21	56	320
2018	Compliance, inspection and enforcement	15	19	34	16	13	2	0	30	34	52
2018	Communications or public affairs	17	26	28	16	6	7	0	24	46	55
2018	Science and technology	11	31	34	18	4	0	2	22	43	48
2018	Administration and operations	21	26	30	15	5	2	1	21	49	656
2018	Human resources	14	25	37	11	6	0	7	19	41	70
2018	Financial management	13	23	35	19	7	2	0	27	38	190
2018	Procurement	9	22	40	15	5	9	0	22	35	16
2018	Real property	33	35	8	21	3	0	0	24	68	26
2018	Information management	8	14	51	13	8	1	5	23	23	69
2018	Information technology	20	20	34	12	7	7	0	21	43	42
2018	Data sciences	9	18	34	16	15	6	2	33	29	53
2018	Policy	18	30	34	14	3	0	0	17	49	227
2018	Project management	26	26	35	7	3	1	1	10	54	249
2018	Other services to the public	20	21	31	21	3	3	1	25	42	150
2018	None of the above	24	24	22	18	6	1	4	26	50	194

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	4	27	44	14	12	0	0	26	30	171
2020	Health care practitioners	18	27	32	19	4	0	1	23	45	230
2020	Federal regulators	0	8	57	28	7	0	0	35	8	12
2020	Compliance, inspection and enforcement	7	28	36	24	6	0	0	30	34	47
2020	Communications or public affairs	14	24	39	12	11	0	0	23	38	103
2020	Security	19	15	19	37	5	0	5	44	35	20
2020	Science and technology	14	18	38	28	3	0	0	30	32	43
2020	Legal services	9	9	64	9	9	0	0	18	18	10
2020	Administration and operations	9	17	37	25	11	0	0	36	26	777
2020	Human resources	14	24	21	29	9	0	3	40	39	36
2020	Financial management	4	16	37	31	10	0	2	42	21	274
2020	Procurement	9	11	53	21	6	0	0	28	20	30
2020	Real property	9	25	41	21	4	0	0	25	34	33
2020	Materiel management	13	24	34	7	22	0	0	30	37	11
2020	Information management	5	19	43	20	12	0	2	32	24	111
2020	Information technology	4	8	34	33	19	1	2	53	12	120
2020	Evaluation	21	28	23	14	14	0	0	28	49	13
2020	Data sciences	7	26	35	17	13	0	2	31	33	57
2020	Policy	12	26	37	21	4	0	0	26	38	403
2020	Project management	8	22	35	25	9	1	0	34	31	291
2020	Other services to the public	13	17	34	25	10	0	1	35	30	197
2020	None of the above	7	21	40	20	11	0	2	31	28	228
2019	Client contact centre	20	33	33	7	6	0	0	14	53	133
2019	Health care practitioners	20	30	31	12	7	0	1	19	50	241
2019	Compliance, inspection and enforcement	22	29	30	10	6	3	0	17	52	43
2019	Communications or public affairs	19	19	37	18	4	0	3	23	39	75
2019	Security	22	5	22	35	16	0	0	51	27	18
2019	Science and technology	14	24	16	36	10	0	0	46	38	36
2019	Administration and operations	13	24	32	18	11	1	1	30	37	730
2019	Human resources	10	16	41	24	9	0	0	32	27	41
2019	Financial management	11	23	33	21	10	1	1	32	34	222
2019	Procurement	16	19	50	15	0	0	0	15	35	22
2019	Real property	20	27	25	20	9	0	0	28	47	27
2019	Information management	7	17	24	34	13	1	3	49	25	93
2019	Information technology	11	16	27	33	10	1	2	45	28	80
2019	Evaluation	15	43	30	13	0	0	0	13	57	12
2019	Data sciences	13	24	28	22	9	0	4	32	39	46
2019	Policy	18	23	32	18	7	1	1	26	41	314
2019	Project management	18	24	31	19	6	1	1	26	43	288
2019	Other services to the public	10	21	37	21	10	0	1	32	31	179
2019	None of the above	13	16	30	19	19	1	1	39	30	212

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	24	30	19	16	7	4	0	56	24	172
2020	Health care practitioners	18	28	27	12	10	2	2	49	23	232
2020	Federal regulators	42	22	14	0	22	0	0	64	22	12
2020	Compliance, inspection and enforcement	41	20	20	11	7	0	2	61	18	46
2020	Communications or public affairs	32	24	12	8	10	7	7	66	21	105
2020	Security	37	40	14	0	5	5	0	80	5	20
2020	Science and technology	14	40	26	7	12	2	0	55	19	42
2020	Legal services	9	50	14	9	9	9	0	65	20	10
2020	Administration and operations	27	29	20	10	6	4	3	61	18	774
2020	Human resources	23	19	16	16	12	5	8	49	32	35
2020	Financial management	29	33	19	5	5	4	5	67	11	275
2020	Procurement	17	34	26	3	6	7	7	60	10	30
2020	Real property	12	34	16	5	9	16	7	60	19	33
2020	Materiel management	22	43	21	7	8	0	0	65	14	11
2020	Information management	26	33	15	10	4	11	0	66	17	111
2020	Information technology	42	27	16	3	4	3	5	75	8	120
2020	Evaluation	21	37	14	7	14	0	7	63	22	13
2020	Data sciences	42	30	10	5	4	6	4	79	10	57
2020	Policy	32	32	15	6	4	7	5	72	11	401
2020	Project management	24	30	20	12	7	4	5	58	20	290
2020	Other services to the public	31	24	18	13	7	5	2	59	21	199
2020	None of the above	29	27	22	8	6	5	3	60	16	228
2019	Client contact centre	25	26	16	18	13	1	1	53	31	133
2019	Health care practitioners	25	30	14	13	11	4	2	59	26	241
2019	Compliance, inspection and enforcement	33	29	13	8	4	10	3	70	14	43
2019	Communications or public affairs	27	34	8	14	11	2	4	66	26	75
2019	Security	37	21	25	0	5	0	11	65	6	18
2019	Science and technology	24	19	16	14	15	5	6	49	33	37
2019	Administration and operations	26	29	17	11	10	4	3	58	23	731
2019	Human resources	31	19	21	9	8	4	6	57	20	41
2019	Financial management	28	31	17	11	9	3	1	62	21	224
2019	Procurement	12	37	34	8	9	0	0	50	17	22
2019	Real property	15	28	28	13	10	6	0	46	24	27
2019	Information management	23	42	14	5	9	1	5	70	15	94
2019	Information technology	29	26	20	11	5	5	3	61	17	80
2019	Evaluation	31	8	22	0	24	8	8	46	29	11
2019	Data sciences	33	31	20	6	4	2	4	68	11	46
2019	Policy	29	31	15	13	7	3	2	63	22	314
2019	Project management	26	33	14	9	11	5	1	63	22	289
2019	Other services to the public	29	24	17	7	14	5	3	58	23	179
2019	None of the above	28	23	22	8	10	4	4	56	20	213
2018	Client contact centre	19	23	25	14	16	1	1	43	31	159
2018	Health care practitioners	24	29	15	15	11	6	1	56	28	316
2018	Compliance, inspection and enforcement	18	29	31	15	3	2	3	49	19	52
2018	Communications or public affairs	28	32	12	11	8	6	4	66	21	55
2018	Science and technology	25	28	21	11	10	2	4	56	22	47
2018	Administration and operations	17	35	20	13	10	4	2	55	24	655
2018	Human resources	40	34	11	5	0	7	3	82	5	71
2018	Financial management	21	30	21	12	10	4	2	54	24	189
2018	Procurement	22	32	15	9	13	9	0	58	25	16
2018	Real property	16	16	40	13	9	6	0	34	23	25
2018	Information management	28	31	18	6	9	5	3	64	16	69
2018	Information technology	28	29	20	5	7	10	0	64	14	42
2018	Data sciences	31	23	16	7	7	14	2	65	16	53
2018	Policy	20	32	18	9	11	7	2	57	22	230
2018	Project management	18	32	20	17	8	2	2	52	27	247
2018	Other services to the public	19	29	18	19	12	3	1	50	32	150
2018	None of the above	20	29	18	12	12	4	5	55	26	193

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	42	29	11	10	6	2	0	72	16	171
2020	Health care practitioners	30	32	14	14	9	1	0	63	23	231
2020	Federal regulators	42	36	0	0	22	0	0	78	22	12
2020	Compliance, inspection and enforcement	43	33	7	12	5	0	0	76	17	47
2020	Communications or public affairs	52	28	7	5	9	0	0	80	13	105
2020	Security	50	40	6	0	5	0	0	89	5	20
2020	Science and technology	32	40	12	7	9	0	0	71	16	43
2020	Legal services	68	9	14	9	0	0	0	77	9	10
2020	Administration and operations	47	27	8	10	6	1	0	75	17	775
2020	Human resources	28	35	13	18	6	0	0	62	24	36
2020	Financial management	54	27	6	7	6	0	0	81	13	274
2020	Procurement	45	20	16	7	12	0	0	64	19	30
2020	Real property	47	22	9	15	6	0	0	70	21	33
2020	Materiel management	73	7	13	0	8	0	0	79	8	11
2020	Information management	57	26	7	6	4	0	0	83	10	111
2020	Information technology	62	25	6	6	2	0	0	87	7	120
2020	Evaluation	65	7	7	7	14	0	0	72	21	13
2020	Data sciences	60	30	3	5	2	0	0	89	7	57
2020	Policy	53	27	5	9	5	1	0	81	14	400
2020	Project management	43	30	10	11	7	0	0	72	18	290
2020	Other services to the public	46	26	8	10	8	1	0	73	19	199
2020	None of the above	46	26	10	11	6	1	0	73	17	227
2019	Client contact centre	35	29	8	17	10	1	0	65	27	133
2019	Health care practitioners	37	36	7	12	7	1	0	74	19	240
2019	Compliance, inspection and enforcement	44	29	12	10	0	3	3	76	10	43
2019	Communications or public affairs	50	30	3	11	6	0	1	81	17	75
2019	Security	43	41	5	6	5	0	0	84	11	18
2019	Science and technology	25	35	13	12	15	0	0	60	27	37
2019	Administration and operations	43	27	9	11	9	0	0	71	20	732
2019	Human resources	47	19	20	7	5	0	2	67	12	41
2019	Financial management	45	26	9	10	10	0	0	71	19	223
2019	Procurement	25	33	29	4	9	0	0	58	13	22
2019	Real property	42	28	9	4	16	0	0	70	21	27
2019	Information management	47	29	8	9	7	0	0	76	16	94
2019	Information technology	46	27	10	10	5	1	0	75	15	81
2019	Evaluation	36	27	7	15	7	7	0	68	24	12
2019	Data sciences	43	31	16	6	4	0	0	74	11	46
2019	Policy	47	26	6	13	7	0	0	73	21	313
2019	Project management	40	30	10	10	9	1	0	71	19	286
2019	Other services to the public	42	23	11	13	9	2	1	66	23	181
2019	None of the above	43	29	8	12	6	1	1	73	18	212
2018	Client contact centre	30	29	14	13	14	0	0	59	27	159
2018	Health care practitioners	42	26	11	10	10	0	1	69	21	320
2018	Compliance, inspection and enforcement	30	49	6	9	6	0	0	79	15	52
2018	Communications or public affairs	57	25	3	4	8	2	2	85	12	55
2018	Science and technology	31	44	15	8	3	0	0	75	10	47
2018	Administration and operations	37	31	9	13	8	1	0	69	21	653
2018	Human resources	55	33	7	3	1	1	0	89	4	71
2018	Financial management	36	33	8	13	9	1	0	70	22	188
2018	Procurement	35	32	6	0	27	0	0	67	27	16
2018	Real property	43	13	19	17	8	0	0	56	25	25
2018	Information management	47	27	10	8	8	0	0	74	16	69
2018	Information technology	53	22	7	13	3	3	0	77	16	42
2018	Data sciences	49	28	9	7	8	0	0	77	15	53
2018	Policy	39	37	7	8	8	1	0	76	17	228
2018	Project management	30	32	12	15	10	0	0	62	26	245
2018	Other services to the public	43	23	8	12	13	1	0	67	25	150
2018	None of the above	33	31	11	9	11	4	1	67	22	190

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	41	37	11	7	3	1	0	79	10	170
2020	Health care practitioners	35	40	10	11	4	0	0	75	16	230
2020	Federal regulators	42	51	8	0	0	0	0	92	0	12
2020	Compliance, inspection and enforcement	43	40	6	6	5	0	0	83	11	46
2020	Communications or public affairs	63	25	4	4	5	0	0	88	9	105
2020	Security	69	26	5	0	0	0	0	95	0	20
2020	Science and technology	38	45	8	7	2	0	0	83	9	43
2020	Legal services	91	0	9	0	0	0	0	91	0	10
2020	Administration and operations	51	30	9	7	3	0	0	81	10	774
2020	Human resources	43	32	11	9	5	0	0	75	14	36
2020	Financial management	59	27	6	6	2	0	0	86	8	273
2020	Procurement	58	22	14	0	6	0	0	80	6	30
2020	Real property	51	32	11	0	6	0	0	83	6	33
2020	Materiel management	72	0	13	15	0	0	0	72	15	11
2020	Information management	59	32	5	2	3	0	0	90	4	111
2020	Information technology	61	29	4	3	2	0	0	91	5	119
2020	Evaluation	51	28	21	0	0	0	0	79	0	13
2020	Data sciences	67	27	2	2	2	0	0	94	4	57
2020	Policy	65	26	3	5	2	0	0	91	6	400
2020	Project management	46	39	6	7	2	0	0	85	10	288
2020	Other services to the public	45	32	9	13	1	0	1	77	14	196
2020	None of the above	52	33	6	7	3	0	0	85	10	225
2019	Client contact centre	38	31	9	15	6	1	0	69	22	133
2019	Health care practitioners	34	37	11	12	6	0	0	71	18	239
2019	Compliance, inspection and enforcement	37	46	0	10	4	0	3	86	14	43
2019	Communications or public affairs	45	41	5	6	3	0	0	86	8	75
2019	Security	58	31	5	0	5	0	0	89	5	18
2019	Science and technology	46	23	9	18	4	0	0	70	22	37
2019	Administration and operations	46	33	7	9	5	0	0	79	15	729
2019	Human resources	51	17	18	6	3	2	3	71	10	40
2019	Financial management	48	31	8	6	7	0	0	79	13	224
2019	Procurement	43	34	6	8	9	0	0	77	17	22
2019	Real property	48	31	9	3	10	0	0	78	13	27
2019	Information management	52	32	4	12	1	0	0	83	13	94
2019	Information technology	47	32	9	7	4	1	0	79	11	81
2019	Evaluation	43	30	20	0	7	0	0	73	7	12
2019	Data sciences	49	37	6	6	2	0	0	86	8	46
2019	Policy	48	33	5	11	4	0	0	80	15	312
2019	Project management	43	33	7	10	7	0	0	76	17	288
2019	Other services to the public	45	25	12	12	5	1	0	70	17	179
2019	None of the above	44	30	6	13	6	0	1	75	19	213
2018	Client contact centre	29	34	15	14	8	0	0	63	22	159
2018	Health care practitioners	40	38	6	11	5	0	1	78	16	318
2018	Compliance, inspection and enforcement	35	51	8	5	1	0	0	85	6	52
2018	Communications or public affairs	55	36	2	5	3	0	0	90	8	55
2018	Science and technology	37	34	10	14	4	0	0	71	18	47
2018	Administration and operations	37	39	11	8	5	0	0	76	13	651
2018	Human resources	65	29	4	2	0	0	0	94	2	71
2018	Financial management	34	40	10	12	4	1	0	74	16	189
2018	Procurement	32	41	0	13	13	0	0	73	27	16
2018	Real property	30	46	15	9	0	0	0	76	9	25
2018	Information management	49	29	8	10	3	0	0	78	13	68
2018	Information technology	64	15	11	10	0	0	0	79	10	41
2018	Data sciences	51	35	8	4	2	0	0	86	6	52
2018	Policy	46	34	9	7	4	0	0	81	10	230
2018	Project management	33	43	10	10	3	0	0	77	13	245
2018	Other services to the public	44	30	14	7	5	0	0	74	12	150
2018	None of the above	40	37	8	8	6	0	0	77	14	193

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	37	34	15	4	3	6	0	76	8	171
2020	Health care practitioners	36	41	11	10	2	0	0	76	13	231
2020	Federal regulators	71	29	0	0	0	0	0	100	0	12
2020	Compliance, inspection and enforcement	42	41	8	4	5	0	0	83	8	47
2020	Communications or public affairs	62	27	4	5	3	0	0	89	8	105
2020	Security	50	41	5	0	5	0	0	90	5	20
2020	Science and technology	29	47	16	5	2	0	0	77	7	43
2020	Administration and operations	42	36	12	5	3	2	0	80	8	776
2020	Human resources	39	31	22	5	3	0	0	70	8	35
2020	Financial management	46	35	10	5	3	1	0	82	8	272
2020	Procurement	51	23	9	7	9	0	0	74	17	30
2020	Real property	39	30	18	10	0	3	0	71	11	33
2020	Materiel management	70	8	14	0	8	0	0	78	8	10
2020	Information management	49	35	9	3	4	1	0	84	7	110
2020	Information technology	54	33	9	3	1	0	0	87	4	119
2020	Evaluation	65	28	0	0	7	0	0	93	7	13
2020	Data sciences	60	30	5	3	0	2	0	92	4	57
2020	Policy	59	31	4	4	2	0	0	90	6	398
2020	Project management	39	41	11	3	4	2	0	81	7	285
2020	Other services to the public	44	34	10	7	2	2	1	81	9	197
2020	None of the above	47	33	12	7	1	0	0	80	8	227
2019	Client contact centre	35	33	18	9	4	1	0	69	13	132
2019	Health care practitioners	36	38	12	10	4	1	0	74	13	241
2019	Compliance, inspection and enforcement	38	46	9	4	3	0	0	84	7	42
2019	Communications or public affairs	52	30	7	8	3	0	0	82	11	75
2019	Security	64	31	0	0	5	0	0	95	5	18
2019	Science and technology	33	43	3	18	3	0	0	76	21	37
2019	Administration and operations	43	34	12	6	3	1	0	78	10	728
2019	Human resources	44	21	15	13	3	5	0	68	16	40
2019	Financial management	43	34	11	4	6	2	0	78	11	223
2019	Procurement	33	54	0	4	9	0	0	87	13	22
2019	Real property	50	22	12	7	10	0	0	72	16	27
2019	Information management	42	38	6	9	3	0	1	81	12	94
2019	Information technology	45	40	12	1	1	1	0	85	3	80
2019	Evaluation	43	29	21	0	7	0	0	72	7	12
2019	Data sciences	47	33	16	2	0	0	2	81	2	46
2019	Policy	48	36	9	3	4	0	0	84	7	313
2019	Project management	44	38	9	6	2	1	0	83	8	289
2019	Other services to the public	39	28	19	8	4	2	0	68	13	179
2019	None of the above	40	30	17	8	3	1	1	71	12	213
2018	Client contact centre	28	34	21	8	6	1	1	63	15	160
2018	Health care practitioners	39	37	10	9	4	1	0	77	12	319
2018	Compliance, inspection and enforcement	34	51	9	4	2	0	0	85	6	52
2018	Communications or public affairs	37	54	4	2	3	0	0	91	5	55
2018	Science and technology	33	42	21	0	3	2	0	76	3	46
2018	Administration and operations	34	39	14	7	4	2	0	75	11	652
2018	Human resources	55	34	7	2	0	1	0	91	2	71
2018	Financial management	30	41	13	8	5	2	0	73	14	188
2018	Procurement	22	51	9	0	0	18	0	89	0	16
2018	Real property	23	46	25	4	3	0	0	69	7	25
2018	Information management	43	39	8	3	6	0	0	83	9	69
2018	Information technology	37	45	10	5	3	0	0	82	8	42
2018	Data sciences	52	37	9	2	2	0	0	88	3	53
2018	Policy	46	40	7	4	2	1	0	86	7	229
2018	Project management	32	40	18	8	2	0	0	72	10	246
2018	Other services to the public	39	34	13	11	1	2	0	75	12	149
2018	None of the above	34	36	15	7	8	1	0	71	14	192

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	43	23	14	5	6	7	2	73	12	171
2020	Health care practitioners	34	32	16	8	5	3	1	69	14	232
2020	Federal regulators	57	14	22	0	0	0	8	76	0	12
2020	Compliance, inspection and enforcement	43	29	20	2	5	0	2	72	7	47
2020	Communications or public affairs	60	17	7	2	4	5	7	86	6	104
2020	Security	69	21	0	0	5	0	5	95	5	19
2020	Science and technology	32	30	20	13	5	0	0	62	17	42
2020	Legal services	36	9	0	23	32	0	0	45	55	10
2020	Administration and operations	46	23	12	6	6	4	2	74	13	778
2020	Human resources	44	37	11	3	3	0	3	83	6	35
2020	Financial management	48	22	12	6	5	4	3	75	12	276
2020	Procurement	51	23	3	7	3	3	10	86	11	30
2020	Real property	40	15	18	12	9	3	3	59	22	33
2020	Materiel management	43	21	37	0	0	0	0	63	0	11
2020	Information management	50	22	15	2	3	5	3	78	6	111
2020	Information technology	52	31	10	2	1	2	2	87	3	120
2020	Evaluation	44	35	0	7	14	0	0	79	21	13
2020	Data sciences	54	27	4	5	2	6	2	88	8	57
2020	Policy	54	26	7	3	5	3	1	84	8	403
2020	Project management	41	30	10	7	6	5	2	75	14	291
2020	Other services to the public	48	23	12	7	5	2	3	74	13	199
2020	None of the above	47	19	16	5	5	7	1	72	12	228

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	45	23	18	4	4	2	4	72	9	171
2020	Health care practitioners	45	28	15	7	3	0	2	75	9	232
2020	Federal regulators	78	22	0	0	0	0	0	100	0	12
2020	Compliance, inspection and enforcement	49	30	12	5	5	0	0	79	10	47
2020	Communications or public affairs	61	20	11	2	2	1	3	84	4	104
2020	Security	51	35	10	5	0	0	0	86	5	20
2020	Science and technology	51	24	10	7	6	3	0	77	13	43
2020	Legal services	36	23	18	9	0	0	14	68	10	10
2020	Administration and operations	50	25	14	4	3	1	4	79	7	776
2020	Human resources	42	33	5	3	3	9	5	88	6	36
2020	Financial management	51	28	11	5	2	0	3	81	7	275
2020	Procurement	46	32	9	4	9	0	0	78	13	30
2020	Real property	49	23	19	0	6	3	0	74	7	33
2020	Materiel management	37	14	29	0	8	0	13	58	9	11
2020	Information management	65	19	7	5	0	0	4	87	5	111
2020	Information technology	59	25	9	3	1	1	2	87	4	119
2020	Evaluation	72	21	0	0	7	0	0	93	7	13
2020	Data sciences	60	28	5	2	4	0	2	89	6	57
2020	Policy	67	20	6	3	3	1	1	88	6	402
2020	Project management	54	24	12	5	3	0	2	79	9	289
2020	Other services to the public	47	23	18	6	1	1	4	74	8	198
2020	None of the above	54	22	11	4	3	1	5	81	7	226
2019	Client contact centre	37	28	17	7	6	0	5	69	13	132
2019	Health care practitioners	50	35	10	3	2	0	0	85	5	239
2019	Compliance, inspection and enforcement	46	31	17	3	0	0	3	79	3	42
2019	Communications or public affairs	62	20	11	3	1	1	1	84	4	75
2019	Security	59	19	16	0	0	0	6	83	0	18
2019	Science and technology	51	35	7	4	3	0	0	86	7	37
2019	Administration and operations	48	23	18	3	3	1	2	74	7	734
2019	Human resources	42	30	12	2	4	0	10	79	7	41
2019	Financial management	51	27	9	3	6	2	3	81	9	225
2019	Procurement	42	27	25	6	0	0	0	69	6	22
2019	Real property	31	24	18	20	7	0	0	55	28	27
2019	Information management	51	18	15	6	2	1	6	74	9	94
2019	Information technology	53	33	8	2	2	1	0	87	5	81
2019	Evaluation	65	15	21	0	0	0	0	79	0	12
2019	Data sciences	50	19	18	6	0	4	4	74	6	46
2019	Policy	59	23	10	3	3	0	1	84	6	315
2019	Project management	52	30	9	4	3	1	1	84	7	289
2019	Other services to the public	41	24	21	4	6	2	3	68	10	179
2019	None of the above	44	33	11	3	2	1	6	83	5	213

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	46	29	14	7	4	1	0	76	10	172
2020	Health care practitioners	38	29	15	11	6	1	0	68	17	233
2020	Federal regulators	64	36	0	0	0	0	0	100	0	12
2020	Compliance, inspection and enforcement	52	26	7	5	10	0	0	78	15	47
2020	Communications or public affairs	53	26	10	6	4	0	1	81	10	103
2020	Security	52	29	5	10	5	0	0	81	14	20
2020	Science and technology	36	36	19	5	4	0	0	72	9	43
2020	Legal services	41	41	0	18	0	0	0	82	18	10
2020	Administration and operations	48	28	13	7	4	0	0	76	11	774
2020	Human resources	48	25	11	8	8	0	0	73	16	36
2020	Financial management	48	28	9	7	8	0	0	76	15	275
2020	Procurement	52	21	13	7	7	0	0	73	14	30
2020	Real property	36	31	15	12	6	0	0	67	18	33
2020	Materiel management	46	7	40	8	0	0	0	53	8	11
2020	Information management	62	22	11	3	2	0	0	84	5	111
2020	Information technology	55	24	15	3	2	0	0	79	6	119
2020	Evaluation	51	21	14	7	7	0	0	72	14	13
2020	Data sciences	65	23	3	3	6	0	0	88	9	57
2020	Policy	55	26	9	5	4	0	0	81	10	402
2020	Project management	42	31	12	8	7	0	0	73	14	291
2020	Other services to the public	46	25	14	9	5	0	1	72	14	197
2020	None of the above	44	31	12	8	5	0	0	75	13	228
2019	Client contact centre	45	30	10	8	7	0	0	74	15	133
2019	Health care practitioners	47	29	12	5	6	0	0	77	11	240
2019	Compliance, inspection and enforcement	43	38	7	6	6	0	0	82	12	43
2019	Communications or public affairs	47	27	9	10	5	1	0	75	15	75
2019	Security	46	10	27	11	5	0	0	56	16	18
2019	Science and technology	28	35	15	15	8	0	0	63	22	37
2019	Administration and operations	43	28	13	9	7	0	0	71	16	731
2019	Human resources	42	35	5	7	9	0	3	79	17	40
2019	Financial management	44	27	12	9	8	0	0	71	17	224
2019	Procurement	32	27	21	11	6	3	0	61	17	22
2019	Real property	23	32	20	12	14	0	0	55	25	27
2019	Information management	50	29	7	6	3	3	2	83	9	94
2019	Information technology	36	40	15	5	4	0	0	76	9	81
2019	Evaluation	58	35	0	7	0	0	0	93	7	12
2019	Data sciences	43	37	12	6	0	2	0	82	6	46
2019	Policy	43	35	8	7	6	0	1	79	13	313
2019	Project management	39	29	14	10	6	0	1	69	17	289
2019	Other services to the public	38	22	21	8	11	0	1	60	19	179
2019	None of the above	39	34	12	9	5	0	1	74	14	211
2018	Client contact centre	34	31	17	10	7	0	0	66	17	159
2018	Health care practitioners	42	28	12	10	8	0	0	70	18	321
2018	Compliance, inspection and enforcement	32	52	9	6	1	0	0	84	8	50
2018	Communications or public affairs	35	40	11	5	5	0	3	78	11	56
2018	Science and technology	37	34	13	10	4	2	0	72	15	46
2018	Administration and operations	39	30	12	10	8	0	0	69	18	648
2018	Human resources	49	29	8	10	1	1	2	80	12	70
2018	Financial management	42	31	9	9	7	1	0	74	17	189
2018	Procurement	51	31	5	0	13	0	0	82	13	16
2018	Real property	26	40	19	10	0	4	0	69	11	26
2018	Information management	45	31	6	10	8	0	0	76	18	70
2018	Information technology	31	39	16	8	3	0	3	72	11	42
2018	Data sciences	51	27	9	5	3	0	6	83	8	52
2018	Policy	34	41	9	10	5	1	0	76	15	225
2018	Project management	27	36	16	11	8	1	0	64	19	247
2018	Other services to the public	38	35	9	11	7	0	0	73	18	149
2018	None of the above	31	38	8	11	7	4	0	72	19	191

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	45	23	20	4	4	2	1	71	8	173
2020	Health care practitioners	40	26	18	9	4	2	1	68	13	231
2020	Federal regulators	64	7	29	0	0	0	0	71	0	12
2020	Compliance, inspection and enforcement	56	24	6	6	8	0	0	79	15	47
2020	Communications or public affairs	61	17	7	3	4	7	1	85	7	103
2020	Security	62	19	10	0	5	5	0	85	5	20
2020	Science and technology	39	31	19	3	5	4	0	73	8	42
2020	Legal services	55	36	9	0	0	0	0	91	0	10
2020	Administration and operations	52	21	15	5	4	2	1	75	9	774
2020	Human resources	48	19	14	3	8	8	0	73	12	36
2020	Financial management	49	25	12	6	7	1	1	74	13	275
2020	Procurement	42	18	19	14	3	3	0	63	18	30
2020	Real property	46	28	15	0	6	3	3	78	7	33
2020	Materiel management	46	14	33	0	8	0	0	60	8	11
2020	Information management	58	20	10	7	2	2	1	81	9	109
2020	Information technology	57	24	11	3	2	2	1	83	5	118
2020	Evaluation	42	30	7	0	21	0	0	72	21	13
2020	Data sciences	73	18	2	0	7	0	0	91	7	57
2020	Policy	59	18	12	5	2	1	2	79	8	401
2020	Project management	46	28	13	6	5	2	0	76	11	291
2020	Other services to the public	50	22	15	6	4	2	1	74	11	197
2020	None of the above	52	21	16	4	5	2	1	75	9	228

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	48	34	11	5	2	0	1	83	6	173
2020	Health care practitioners	36	30	16	13	4	1	0	67	16	233
2020	Federal regulators	71	29	0	0	0	0	0	100	0	12
2020	Compliance, inspection and enforcement	49	31	4	11	5	0	0	79	16	47
2020	Communications or public affairs	56	30	4	4	5	0	1	87	9	104
2020	Security	52	24	14	5	5	0	0	76	10	20
2020	Science and technology	44	33	16	3	5	0	0	77	7	43
2020	Legal services	64	18	18	0	0	0	0	82	0	10
2020	Administration and operations	47	30	13	5	4	1	0	78	10	774
2020	Human resources	48	24	14	9	5	0	0	72	14	36
2020	Financial management	47	29	10	8	7	0	0	76	15	275
2020	Procurement	48	22	13	14	3	0	0	70	17	30
2020	Real property	37	34	11	9	9	0	0	71	18	33
2020	Materiel management	45	7	40	8	0	0	0	52	8	11
2020	Information management	48	32	14	5	2	0	0	80	6	111
2020	Information technology	53	27	13	5	3	1	0	80	7	117
2020	Evaluation	28	58	7	7	0	0	0	86	7	13
2020	Data sciences	64	24	2	5	4	2	0	89	9	57
2020	Policy	57	26	8	6	3	0	0	83	9	402
2020	Project management	47	27	16	4	6	0	0	74	10	289
2020	Other services to the public	52	23	10	11	5	0	0	75	15	197
2020	None of the above	48	28	14	5	5	0	0	76	10	227
2019	Client contact centre	43	26	11	9	9	0	2	71	18	132
2019	Health care practitioners	40	32	11	11	5	1	0	73	16	237
2019	Compliance, inspection and enforcement	39	38	10	13	0	0	0	77	13	43
2019	Communications or public affairs	53	20	9	14	3	1	0	74	17	74
2019	Security	46	10	5	33	5	0	0	56	38	18
2019	Science and technology	24	35	12	19	10	0	0	60	28	37
2019	Administration and operations	45	29	10	8	7	1	0	74	15	728
2019	Human resources	54	21	11	5	6	0	2	77	12	41
2019	Financial management	43	29	9	10	8	0	0	72	19	224
2019	Procurement	35	40	15	4	6	0	0	75	10	22
2019	Real property	27	28	20	14	11	0	0	56	25	27
2019	Information management	55	29	6	5	2	0	2	86	8	93
2019	Information technology	37	44	12	5	2	0	0	81	7	80
2019	Evaluation	65	15	13	7	0	0	0	80	7	12
2019	Data sciences	46	23	15	8	4	2	2	72	13	45
2019	Policy	48	29	6	8	7	0	0	78	16	312
2019	Project management	39	33	10	10	6	1	1	74	15	289
2019	Other services to the public	44	25	13	7	10	0	0	70	18	178
2019	None of the above	40	34	12	8	5	0	2	75	13	212
2018	Client contact centre	35	37	11	10	8	0	0	72	18	160
2018	Health care practitioners	46	23	15	8	8	0	0	69	16	319
2018	Compliance, inspection and enforcement	40	47	13	0	0	0	0	87	0	50
2018	Communications or public affairs	38	44	3	6	5	0	4	86	11	55
2018	Science and technology	43	25	16	10	5	2	0	69	15	45
2018	Administration and operations	42	29	11	11	7	1	0	71	18	645
2018	Human resources	51	33	12	3	1	0	0	84	4	70
2018	Financial management	40	29	9	12	9	0	0	70	21	187
2018	Procurement	68	18	0	0	13	0	0	87	13	16
2018	Real property	41	29	13	13	0	4	0	73	14	26
2018	Information management	45	34	8	5	6	2	0	80	12	70
2018	Information technology	47	28	9	8	3	2	3	79	11	42
2018	Data sciences	49	28	7	10	0	0	6	82	11	51
2018	Policy	42	33	8	9	7	1	0	76	15	225
2018	Project management	33	38	10	11	7	0	0	71	19	246
2018	Other services to the public	50	22	10	8	10	0	0	72	18	149
2018	None of the above	31	30	11	17	6	3	1	64	25	190

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	38	62	173
2020	Health care practitioners	33	67	233
2020	Federal regulators	43	57	12
2020	Compliance, inspection and enforcement	28	72	47
2020	Communications or public affairs	44	56	104
2020	Security	35	65	20
2020	Science and technology	39	61	43
2020	Legal services	64	36	10
2020	Administration and operations	36	64	777
2020	Human resources	48	52	36
2020	Financial management	33	67	275
2020	Procurement	19	81	30
2020	Real property	41	59	32
2020	Materiel management	45	55	11
2020	Information management	38	62	111
2020	Information technology	28	72	120
2020	Evaluation	44	56	13
2020	Data sciences	38	62	57
2020	Policy	41	59	402
2020	Project management	42	58	292
2020	Other services to the public	40	60	199
2020	None of the above	38	62	227

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	42	17	12	3	4	4	18	76	9	173
2020	Health care practitioners	39	15	14	5	5	3	21	70	12	231
2020	Federal regulators	57	29	7	0	0	0	7	93	0	12
2020	Compliance, inspection and enforcement	52	25	8	3	0	2	10	87	3	47
2020	Communications or public affairs	60	16	10	2	3	0	9	84	5	105
2020	Security	52	19	10	5	0	0	14	83	6	20
2020	Science and technology	48	22	12	0	2	2	14	84	2	43
2020	Legal services	91	0	0	0	0	0	9	100	0	10
2020	Administration and operations	50	20	9	4	3	5	10	82	8	777
2020	Human resources	71	8	8	3	0	0	11	88	3	36
2020	Financial management	55	17	10	2	3	3	11	82	6	275
2020	Procurement	41	13	16	4	0	10	17	73	5	30
2020	Real property	57	20	7	0	0	3	14	92	0	33
2020	Materiel management	60	0	0	7	8	0	26	81	19	11
2020	Information management	56	18	6	2	3	2	13	87	5	111
2020	Information technology	62	21	4	1	2	2	8	92	4	120
2020	Evaluation	72	28	0	0	0	0	0	100	0	13
2020	Data sciences	62	10	5	2	2	3	15	89	5	56
2020	Policy	54	16	6	3	1	5	14	87	6	403
2020	Project management	56	17	9	3	2	5	8	84	6	290
2020	Other services to the public	50	17	12	4	2	6	10	80	7	199
2020	None of the above	50	15	10	2	5	5	13	79	9	227

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	52	31	8	4	4	1	0	84	8	173
2020	Health care practitioners	41	27	13	13	4	1	0	69	17	233
2020	Federal regulators	71	29	0	0	0	0	0	100	0	12
2020	Compliance, inspection and enforcement	57	25	8	5	5	0	0	82	10	47
2020	Communications or public affairs	66	15	7	6	5	0	1	82	11	105
2020	Security	52	14	19	14	0	0	0	67	14	20
2020	Science and technology	49	26	17	4	4	0	0	75	8	43
2020	Legal services	73	18	9	0	0	0	0	91	0	10
2020	Administration and operations	58	24	9	5	4	0	1	82	9	778
2020	Human resources	70	16	3	8	3	0	0	87	11	36
2020	Financial management	55	24	8	5	6	0	0	80	12	275
2020	Procurement	51	22	10	7	9	0	0	73	17	30
2020	Real property	49	26	9	10	3	0	3	77	13	33
2020	Materiel management	66	7	21	7	0	0	0	73	7	11
2020	Information management	60	24	8	6	2	1	0	84	8	111
2020	Information technology	62	26	8	3	1	0	0	88	3	120
2020	Evaluation	35	30	7	14	14	0	0	65	28	13
2020	Data sciences	79	12	3	2	4	0	0	91	6	57
2020	Policy	57	26	9	5	3	0	0	83	9	403
2020	Project management	61	21	9	6	3	0	0	82	10	291
2020	Other services to the public	55	18	12	10	4	0	0	74	14	199
2020	None of the above	53	28	10	4	5	0	0	81	9	228
2019	Client contact centre	48	29	8	9	7	0	0	76	16	132
2019	Health care practitioners	49	28	10	8	5	0	0	77	13	240
2019	Compliance, inspection and enforcement	62	18	10	3	8	0	0	80	10	43
2019	Communications or public affairs	52	24	14	6	4	0	0	76	10	75
2019	Security	57	16	11	11	5	0	0	73	16	18
2019	Science and technology	35	38	7	14	5	0	0	73	20	37
2019	Administration and operations	54	23	8	7	6	1	0	78	14	733
2019	Human resources	59	23	9	7	2	0	0	82	9	41
2019	Financial management	49	27	10	5	8	0	0	76	14	223
2019	Procurement	37	50	9	3	0	0	0	88	3	22
2019	Real property	35	27	11	9	18	0	0	61	27	27
2019	Information management	59	26	7	4	2	1	1	86	7	94
2019	Information technology	55	29	8	6	2	0	0	84	8	81
2019	Evaluation	65	27	7	0	0	0	0	93	0	12
2019	Data sciences	43	37	8	10	2	0	0	80	12	46
2019	Policy	51	28	9	5	6	0	0	79	11	313
2019	Project management	47	28	11	8	5	0	1	76	13	289
2019	Other services to the public	47	25	15	6	8	0	0	71	14	180
2019	None of the above	49	30	8	7	5	0	0	80	12	213
2018	Client contact centre	41	26	17	8	9	0	0	66	16	160
2018	Health care practitioners	50	22	11	7	9	0	0	72	16	321
2018	Compliance, inspection and enforcement	43	43	11	1	1	0	0	86	3	50
2018	Communications or public affairs	49	24	6	12	5	0	3	76	18	56
2018	Science and technology	42	34	10	7	6	0	0	77	13	45
2018	Administration and operations	49	22	13	8	7	0	0	72	15	646
2018	Human resources	63	25	7	4	1	0	0	88	5	70
2018	Financial management	45	32	9	7	6	0	0	77	13	188
2018	Procurement	73	9	0	0	18	0	0	82	18	16
2018	Real property	38	28	15	14	0	4	0	69	15	26
2018	Information management	55	28	7	4	7	0	0	82	11	69
2018	Information technology	53	25	13	9	0	0	0	78	9	42
2018	Data sciences	64	23	9	4	1	0	0	87	5	51
2018	Policy	47	29	7	9	6	0	0	77	16	225
2018	Project management	41	32	11	9	6	1	0	74	16	247
2018	Other services to the public	50	22	12	5	11	0	0	72	16	149
2018	None of the above	43	29	9	8	5	4	1	76	14	191

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	37	31	14	7	5	5	0	72	13	173
2020	Health care practitioners	28	30	18	10	7	7	0	63	18	232
2020	Federal regulators	50	21	0	22	0	7	0	76	24	12
2020	Compliance, inspection and enforcement	35	28	14	6	9	9	0	69	16	47
2020	Communications or public affairs	38	27	14	5	7	9	0	72	13	105
2020	Security	62	10	5	10	10	5	0	75	20	20
2020	Science and technology	32	32	13	7	7	10	0	71	15	43
2020	Legal services	73	18	0	0	9	0	0	91	9	10
2020	Administration and operations	41	28	13	10	4	4	1	72	15	777
2020	Human resources	27	36	11	12	9	3	3	67	22	34
2020	Financial management	39	33	12	4	5	6	0	77	10	276
2020	Procurement	37	29	12	6	6	9	0	74	13	30
2020	Real property	34	30	13	3	7	13	0	74	11	33
2020	Materiel management	53	7	20	21	0	0	0	60	21	11
2020	Information management	44	30	11	8	4	4	0	77	12	110
2020	Information technology	47	23	10	9	3	9	0	76	13	120
2020	Evaluation	58	14	14	0	7	7	0	78	7	13
2020	Data sciences	37	40	8	2	6	5	2	83	8	57
2020	Policy	42	34	10	5	4	5	0	80	10	402
2020	Project management	36	33	10	9	7	5	0	73	17	292
2020	Other services to the public	37	25	14	9	7	8	0	67	18	199
2020	None of the above	35	35	16	6	6	1	1	72	12	227
2019	Client contact centre	39	23	20	9	7	1	0	63	17	133
2019	Health care practitioners	22	34	16	10	8	9	0	62	20	241
2019	Compliance, inspection and enforcement	22	40	13	11	0	11	3	72	13	43
2019	Communications or public affairs	35	30	14	9	9	2	0	67	19	75
2019	Security	31	10	27	16	16	0	0	41	33	18
2019	Science and technology	37	36	15	3	5	5	0	76	8	37
2019	Administration and operations	32	32	14	10	8	3	0	66	19	731
2019	Human resources	20	36	11	13	12	7	0	61	27	41
2019	Financial management	29	33	17	12	6	4	0	65	18	225
2019	Procurement	6	35	41	11	7	0	0	41	18	22
2019	Real property	17	40	18	16	5	3	0	59	22	27
2019	Information management	34	32	18	5	6	3	1	69	11	94
2019	Information technology	36	18	22	11	6	7	0	58	19	81
2019	Evaluation	41	15	22	7	7	7	0	60	16	12
2019	Data sciences	37	27	20	6	0	10	0	71	7	46
2019	Policy	31	40	12	8	8	1	0	72	16	312
2019	Project management	27	34	15	11	8	5	0	64	20	290
2019	Other services to the public	28	31	21	7	8	5	0	62	16	177
2019	None of the above	34	34	10	11	6	3	0	71	18	211
2018	Client contact centre	32	31	17	9	8	2	0	65	17	161
2018	Health care practitioners	28	27	18	11	11	5	0	58	23	321
2018	Compliance, inspection and enforcement	26	34	17	6	8	9	0	66	15	52
2018	Communications or public affairs	15	35	24	11	5	9	0	56	18	56
2018	Science and technology	31	25	23	6	6	9	0	62	13	47
2018	Administration and operations	27	34	17	10	8	3	0	64	19	652
2018	Human resources	20	36	14	10	5	16	0	66	17	70
2018	Financial management	26	29	18	14	7	4	1	58	23	191
2018	Procurement	37	18	9	9	18	9	0	61	30	16
2018	Real property	17	38	23	7	10	7	0	58	18	26
2018	Information management	29	39	12	7	3	11	0	76	11	71
2018	Information technology	27	27	14	4	10	19	0	65	17	42
2018	Data sciences	37	39	8	5	4	5	0	81	10	53
2018	Policy	30	30	17	12	9	2	0	61	22	229
2018	Project management	22	35	17	14	10	3	0	59	24	248
2018	Other services to the public	31	24	23	12	7	1	1	57	20	150
2018	None of the above	20	34	16	14	11	5	1	57	26	194

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	35	35	13	6	8	3	0	72	15	172
2020	Health care practitioners	24	36	19	11	9	1	0	61	20	230
2020	Federal regulators	50	21	0	7	22	0	0	71	29	12
2020	Compliance, inspection and enforcement	35	33	14	7	11	0	0	68	18	47
2020	Communications or public affairs	38	29	15	7	9	2	0	68	16	105
2020	Security	56	10	11	14	5	5	0	69	20	20
2020	Science and technology	30	29	18	9	9	4	0	62	19	43
2020	Administration and operations	40	28	15	10	5	1	0	69	15	777
2020	Human resources	30	26	29	0	9	6	0	60	9	36
2020	Financial management	40	32	13	8	5	2	0	73	14	275
2020	Procurement	34	29	22	6	6	3	0	65	12	30
2020	Real property	26	35	20	16	3	0	0	61	19	32
2020	Materiel management	23	37	20	8	13	0	0	60	21	11
2020	Information management	37	36	13	7	7	1	0	74	14	111
2020	Information technology	39	29	14	9	5	3	0	71	15	120
2020	Evaluation	35	14	37	0	7	7	0	53	7	13
2020	Data sciences	40	39	7	5	6	4	0	82	11	57
2020	Policy	40	36	10	9	4	2	0	77	14	401
2020	Project management	36	28	16	10	9	2	0	65	19	291
2020	Other services to the public	38	23	17	12	7	4	0	63	19	198
2020	None of the above	34	35	15	7	7	2	0	70	14	224
2019	Client contact centre	35	27	18	9	10	1	0	63	19	133
2019	Health care practitioners	22	32	19	12	13	2	0	56	25	238
2019	Compliance, inspection and enforcement	24	31	15	20	3	5	3	60	24	43
2019	Communications or public affairs	31	30	16	14	8	1	0	62	22	75
2019	Security	25	16	27	16	16	0	0	41	33	18
2019	Science and technology	26	40	19	3	10	0	2	67	13	37
2019	Administration and operations	30	32	15	11	9	2	0	63	21	731
2019	Human resources	23	34	14	14	10	2	3	61	25	40
2019	Financial management	25	35	14	15	8	3	0	62	24	225
2019	Procurement	12	43	31	4	10	0	0	55	14	22
2019	Real property	17	28	15	30	10	0	0	45	40	27
2019	Information management	35	33	14	7	10	0	1	69	17	93
2019	Information technology	30	36	12	14	6	2	0	68	20	81
2019	Evaluation	28	27	7	22	15	0	0	56	37	12
2019	Data sciences	37	26	17	6	8	6	0	67	15	46
2019	Policy	28	37	14	12	9	1	0	66	21	312
2019	Project management	22	34	14	16	11	2	0	57	28	290
2019	Other services to the public	28	33	14	13	8	4	0	63	22	178
2019	None of the above	28	33	18	12	6	2	0	62	19	211
2018	Client contact centre	30	32	15	13	10	0	0	61	23	162
2018	Health care practitioners	26	27	16	15	15	1	0	54	30	323
2018	Compliance, inspection and enforcement	27	28	16	17	8	5	0	58	26	52
2018	Communications or public affairs	20	35	22	13	3	6	0	59	18	56
2018	Science and technology	29	26	28	7	9	0	0	55	17	45
2018	Administration and operations	26	34	18	11	10	1	0	61	21	656
2018	Human resources	28	25	21	7	5	8	6	62	14	69
2018	Financial management	24	33	15	13	12	2	1	60	25	192
2018	Procurement	33	22	9	0	27	9	0	61	30	16
2018	Real property	18	33	22	9	15	4	0	53	25	26
2018	Information management	31	36	16	8	5	4	0	70	13	71
2018	Information technology	20	35	16	5	10	14	0	64	18	42
2018	Data sciences	32	44	4	5	9	5	0	80	16	53
2018	Policy	23	37	15	15	10	0	0	60	25	228
2018	Project management	20	32	20	14	13	1	0	52	27	249
2018	Other services to the public	29	31	15	15	9	1	1	60	25	149
2018	None of the above	18	28	19	17	14	4	0	48	32	192

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	27	40	16	7	5	5	0	70	13	172
2020	Health care practitioners	18	31	22	16	10	4	0	51	27	232
2020	Federal regulators	28	35	15	0	22	0	0	63	22	12
2020	Compliance, inspection and enforcement	25	32	22	4	11	5	0	61	16	47
2020	Communications or public affairs	25	32	17	6	16	4	0	60	23	105
2020	Security	36	21	14	19	5	5	0	60	25	20
2020	Science and technology	24	28	19	9	11	8	0	57	23	43
2020	Legal services	32	45	0	0	9	14	0	89	11	10
2020	Administration and operations	30	32	17	11	7	3	0	64	18	775
2020	Human resources	26	30	23	0	9	12	0	63	10	34
2020	Financial management	29	34	17	9	7	3	0	65	17	274
2020	Procurement	30	31	27	6	3	3	0	63	9	30
2020	Real property	26	30	11	25	7	0	0	56	32	32
2020	Materiel management	30	31	26	0	13	0	0	61	13	11
2020	Information management	20	35	24	8	8	6	0	58	17	111
2020	Information technology	26	33	20	11	7	3	0	61	18	119
2020	Evaluation	21	21	37	7	7	7	0	45	15	13
2020	Data sciences	30	37	8	7	7	9	0	75	16	57
2020	Policy	27	39	13	12	6	3	0	68	19	401
2020	Project management	26	32	19	12	8	3	0	59	21	292
2020	Other services to the public	26	25	23	12	6	8	0	56	20	197
2020	None of the above	21	39	19	10	7	2	1	63	18	225
2019	Client contact centre	27	29	18	13	10	3	0	58	23	133
2019	Health care practitioners	17	30	19	15	14	5	0	49	31	239
2019	Compliance, inspection and enforcement	20	28	17	15	11	7	3	53	28	43
2019	Communications or public affairs	16	37	13	16	13	4	0	56	31	74
2019	Security	16	5	31	32	11	5	0	23	45	18
2019	Science and technology	17	34	23	11	13	2	0	52	25	37
2019	Administration and operations	23	31	16	15	10	4	0	56	27	730
2019	Human resources	21	25	17	15	15	7	0	49	33	41
2019	Financial management	18	24	24	18	11	5	0	45	31	224
2019	Procurement	12	15	45	17	10	0	0	28	27	22
2019	Real property	22	20	20	22	14	3	0	43	37	27
2019	Information management	22	33	19	10	10	4	1	58	22	94
2019	Information technology	24	28	20	16	7	5	0	55	24	80
2019	Evaluation	28	7	15	22	15	13	0	41	42	12
2019	Data sciences	26	24	23	10	6	10	0	56	18	46
2019	Policy	18	38	14	18	8	3	0	58	27	313
2019	Project management	14	31	21	17	14	3	0	46	32	290
2019	Other services to the public	21	25	24	14	10	8	0	49	25	176
2019	None of the above	22	31	18	14	12	4	0	55	26	210
2018	Client contact centre	20	34	18	14	11	3	0	56	26	160
2018	Health care practitioners	17	25	19	17	17	4	0	44	36	323
2018	Compliance, inspection and enforcement	22	29	19	14	10	5	0	54	26	52
2018	Communications or public affairs	11	32	20	19	6	12	0	49	28	55
2018	Science and technology	15	30	29	7	14	4	0	48	22	47
2018	Administration and operations	18	30	19	17	10	4	0	51	29	651
2018	Human resources	23	28	18	15	7	10	0	56	24	69
2018	Financial management	17	26	22	19	12	3	1	45	32	191
2018	Procurement	29	17	13	13	18	9	0	51	35	16
2018	Real property	10	21	27	8	19	16	0	37	32	26
2018	Information management	21	27	26	5	8	13	0	56	15	71
2018	Information technology	14	30	17	10	13	15	0	52	28	42
2018	Data sciences	25	34	14	9	9	9	0	65	20	52
2018	Policy	14	31	17	22	13	3	0	46	36	229
2018	Project management	11	31	24	18	14	2	0	43	33	247
2018	Other services to the public	20	35	19	15	9	1	1	56	24	150
2018	None of the above	13	24	23	17	15	7	0	41	34	193

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	24	43	16	9	4	4	0	70	13	173
2020	Health care practitioners	18	28	18	19	15	2	0	48	34	231
2020	Federal regulators	28	43	7	0	22	0	0	71	22	12
2020	Compliance, inspection and enforcement	27	32	13	11	13	4	0	61	25	47
2020	Communications or public affairs	31	34	15	8	9	3	0	67	17	105
2020	Security	22	45	10	10	10	5	0	70	20	20
2020	Science and technology	19	32	18	15	9	6	0	55	26	43
2020	Legal services	59	18	0	9	0	14	0	89	11	10
2020	Administration and operations	30	34	15	12	7	1	0	65	20	778
2020	Human resources	19	38	17	8	11	6	0	61	21	35
2020	Financial management	27	36	16	9	10	2	0	64	19	274
2020	Procurement	40	20	23	10	3	3	0	63	13	30
2020	Real property	19	39	11	22	7	4	0	59	29	33
2020	Materiel management	42	8	21	15	14	0	0	49	30	10
2020	Information management	32	40	12	9	7	1	0	72	16	110
2020	Information technology	26	38	15	12	7	2	0	65	19	120
2020	Evaluation	23	47	7	15	7	0	0	70	22	12
2020	Data sciences	37	28	10	12	7	5	0	69	21	57
2020	Policy	22	41	14	15	7	2	0	64	22	401
2020	Project management	23	35	15	18	6	3	0	60	25	291
2020	Other services to the public	26	32	15	15	9	4	0	60	24	199
2020	None of the above	20	40	17	15	7	1	0	61	22	225
2019	Client contact centre	20	28	18	21	11	2	0	49	33	132
2019	Health care practitioners	16	32	18	19	13	1	0	50	32	241
2019	Compliance, inspection and enforcement	15	20	19	34	3	7	3	39	40	43
2019	Communications or public affairs	19	29	13	23	12	4	0	50	37	75
2019	Security	22	0	31	26	16	5	0	23	45	18
2019	Science and technology	12	36	22	13	13	5	0	50	27	37
2019	Administration and operations	20	30	17	17	12	3	0	52	30	729
2019	Human resources	20	30	16	13	18	2	0	52	32	41
2019	Financial management	19	27	18	22	11	2	0	47	34	225
2019	Procurement	15	16	36	13	20	0	0	31	33	22
2019	Real property	17	19	17	33	14	0	0	37	47	27
2019	Information management	23	32	14	17	11	3	0	56	29	94
2019	Information technology	18	33	21	16	9	2	0	52	26	80
2019	Evaluation	15	20	20	22	22	0	0	36	44	12
2019	Data sciences	27	24	21	10	9	10	0	57	20	46
2019	Policy	19	34	17	18	12	2	0	53	30	313
2019	Project management	17	27	16	23	15	2	0	45	39	289
2019	Other services to the public	17	28	22	16	12	5	0	47	30	177
2019	None of the above	22	27	16	20	13	2	0	50	34	211
2018	Client contact centre	16	35	19	15	14	1	0	51	29	162
2018	Health care practitioners	17	28	14	20	20	1	0	45	40	322
2018	Compliance, inspection and enforcement	12	30	21	17	18	2	0	43	36	52
2018	Communications or public affairs	8	37	22	26	5	3	0	46	32	56
2018	Science and technology	11	36	24	16	12	0	0	48	28	47
2018	Administration and operations	18	30	17	19	14	2	0	49	34	654
2018	Human resources	18	31	9	21	7	13	0	57	33	69
2018	Financial management	14	30	17	22	14	2	0	45	37	192
2018	Procurement	42	4	13	0	32	9	0	51	35	16
2018	Real property	22	15	35	5	19	3	0	38	26	26
2018	Information management	19	34	14	17	12	4	0	55	30	70
2018	Information technology	14	31	20	14	13	8	0	49	29	42
2018	Data sciences	20	30	9	21	18	3	0	51	39	53
2018	Policy	11	33	18	23	13	0	0	45	37	228
2018	Project management	12	26	20	24	16	1	0	38	41	248
2018	Other services to the public	17	37	14	13	16	2	1	56	30	149
2018	None of the above	12	27	16	17	23	5	0	41	42	193

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	37	18	10	6	10	14	5	68	19	172
2020	Health care practitioners	24	13	8	8	11	22	14	57	30	233
2020	Federal regulators	14	35	7	0	22	7	15	63	28	12
2020	Compliance, inspection and enforcement	20	13	2	13	14	12	26	53	44	47
2020	Communications or public affairs	51	23	7	9	1	5	5	82	11	105
2020	Security	51	30	5	0	5	5	5	89	5	20
2020	Science and technology	20	30	8	15	5	13	9	64	25	43
2020	Legal services	18	9	18	0	18	14	23	43	29	10
2020	Administration and operations	33	15	12	8	9	13	10	63	22	775
2020	Human resources	42	24	13	0	9	3	8	75	10	36
2020	Financial management	38	19	11	7	9	11	5	68	19	275
2020	Procurement	33	14	13	15	7	9	9	57	28	29
2020	Real property	39	19	10	3	10	11	9	71	16	33
2020	Materiel management	14	22	28	0	15	13	8	46	19	11
2020	Information management	52	19	12	3	5	7	4	79	8	111
2020	Information technology	64	21	3	1	3	5	3	93	4	119
2020	Evaluation	21	37	21	7	0	7	7	68	8	13
2020	Data sciences	44	13	17	4	7	11	4	68	13	57
2020	Policy	43	26	14	5	6	4	2	74	12	403
2020	Project management	31	14	16	7	9	13	10	58	21	291
2020	Other services to the public	28	14	10	6	9	19	14	63	22	199
2020	None of the above	33	13	11	6	12	17	8	62	24	226
2019	Client contact centre	29	8	10	12	14	20	9	50	36	133
2019	Health care practitioners	32	9	8	9	13	23	7	58	31	241
2019	Compliance, inspection and enforcement	17	13	16	3	4	26	20	56	14	43
2019	Communications or public affairs	37	18	20	5	8	4	6	62	15	75
2019	Security	37	30	11	5	5	11	0	76	12	18
2019	Science and technology	25	11	11	8	12	17	16	54	30	37
2019	Administration and operations	27	14	9	10	11	19	11	58	29	734
2019	Human resources	37	25	15	7	2	13	0	72	11	41
2019	Financial management	31	16	9	8	14	12	9	60	28	225
2019	Procurement	26	10	10	9	13	22	10	53	33	22
2019	Real property	33	8	20	9	10	12	7	52	24	27
2019	Information management	41	16	9	7	9	13	6	70	19	94
2019	Information technology	48	14	16	7	3	11	2	71	11	81
2019	Evaluation	22	22	7	13	7	28	0	62	28	12
2019	Data sciences	46	14	6	2	4	21	6	83	9	46
2019	Policy	49	19	12	8	3	6	3	75	12	315
2019	Project management	27	13	10	13	14	15	8	52	35	290
2019	Other services to the public	13	13	10	8	13	29	13	46	36	180
2019	None of the above	23	14	10	9	11	26	8	55	29	212

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	34	39	14	8	3	1	0	74	11	173
2020	Health care practitioners	17	46	18	13	4	2	0	64	18	233
2020	Federal regulators	42	29	0	0	29	0	0	71	29	12
2020	Compliance, inspection and enforcement	22	33	26	7	11	0	0	56	19	47
2020	Communications or public affairs	32	43	12	9	3	1	0	76	11	105
2020	Security	46	20	19	10	5	0	0	67	14	20
2020	Science and technology	21	35	25	16	2	0	0	56	18	43
2020	Legal services	41	36	0	0	23	0	0	77	23	10
2020	Administration and operations	29	46	15	6	2	2	0	76	9	776
2020	Human resources	34	34	23	9	0	0	0	68	9	35
2020	Financial management	32	41	17	7	2	1	0	74	9	276
2020	Procurement	29	46	18	6	0	0	0	75	6	30
2020	Real property	15	51	12	23	0	0	0	65	23	33
2020	Materiel management	45	8	34	0	13	0	0	53	13	11
2020	Information management	35	45	15	3	2	0	0	80	5	110
2020	Information technology	35	43	10	10	3	0	0	77	13	120
2020	Evaluation	37	42	7	7	7	0	0	79	14	13
2020	Data sciences	33	48	10	3	2	4	0	84	6	57
2020	Policy	32	45	10	8	3	1	0	78	11	403
2020	Project management	26	49	14	7	3	2	0	76	10	292
2020	Other services to the public	29	37	17	9	3	4	0	70	12	199
2020	None of the above	29	37	21	6	6	1	0	67	12	228
2019	Client contact centre	25	36	21	13	5	0	0	61	18	133
2019	Health care practitioners	19	46	18	9	7	1	0	66	16	240
2019	Compliance, inspection and enforcement	11	37	35	13	5	0	0	48	17	43
2019	Communications or public affairs	24	44	20	3	6	2	0	70	9	75
2019	Security	16	26	31	16	11	0	0	42	27	18
2019	Science and technology	8	37	32	22	2	0	0	45	23	37
2019	Administration and operations	24	43	17	9	6	1	0	68	15	733
2019	Human resources	25	36	11	11	5	10	2	70	18	41
2019	Financial management	21	41	18	12	9	0	0	62	21	224
2019	Procurement	22	33	21	14	10	0	0	54	24	22
2019	Real property	10	33	19	22	16	0	0	43	38	27
2019	Information management	28	49	8	13	1	1	0	78	14	94
2019	Information technology	23	45	15	6	11	0	0	67	17	80
2019	Evaluation	15	13	37	27	7	0	0	28	35	12
2019	Data sciences	37	38	15	6	4	0	0	75	10	46
2019	Policy	27	41	11	15	6	0	0	68	21	315
2019	Project management	21	39	17	17	6	1	0	60	23	290
2019	Other services to the public	24	41	15	14	4	2	1	66	19	178
2019	None of the above	23	39	20	10	5	2	0	64	15	213
2018	Client contact centre	26	44	16	10	5	0	0	69	15	159
2018	Health care practitioners	21	36	18	17	8	0	0	57	25	315
2018	Compliance, inspection and enforcement	16	45	29	6	1	2	0	63	8	51
2018	Communications or public affairs	22	50	12	12	5	0	0	72	17	55
2018	Science and technology	13	49	20	13	4	0	0	63	17	45
2018	Administration and operations	23	43	18	10	5	1	0	67	15	654
2018	Human resources	30	40	11	15	4	0	0	70	19	71
2018	Financial management	22	43	15	13	6	0	0	65	20	190
2018	Procurement	40	22	20	13	5	0	0	62	18	16
2018	Real property	21	35	26	8	9	0	0	57	17	25
2018	Information management	24	42	24	6	4	1	0	66	10	69
2018	Information technology	16	55	12	10	3	5	0	74	14	42
2018	Data sciences	29	45	9	15	2	0	0	74	17	52
2018	Policy	19	50	11	15	5	0	1	69	20	230
2018	Project management	14	43	20	15	8	0	0	57	23	245
2018	Other services to the public	23	38	18	12	8	1	0	61	21	148
2018	None of the above	18	36	20	17	7	2	0	56	24	193

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	22	35	18	19	5	1	0	58	24	171
2020	Health care practitioners	11	31	21	25	10	2	0	43	36	230
2020	Federal regulators	28	36	0	14	22	0	0	64	36	12
2020	Compliance, inspection and enforcement	22	30	19	13	15	2	0	53	28	46
2020	Communications or public affairs	20	31	18	13	13	5	0	53	28	105
2020	Security	21	30	25	19	5	0	0	51	24	20
2020	Science and technology	19	30	22	24	4	0	0	50	28	43
2020	Legal services	41	27	0	0	32	0	0	68	32	10
2020	Administration and operations	22	36	20	15	6	1	0	59	22	773
2020	Human resources	17	34	27	11	6	6	0	54	18	36
2020	Financial management	19	33	24	15	9	1	0	53	23	276
2020	Procurement	27	29	26	13	6	0	0	55	18	30
2020	Real property	7	28	19	32	15	0	0	34	47	33
2020	Materiel management	38	14	21	14	13	0	0	52	27	11
2020	Information management	22	34	20	14	6	3	0	58	21	108
2020	Information technology	22	35	16	17	7	3	0	59	25	118
2020	Evaluation	23	21	7	28	21	0	0	44	49	13
2020	Data sciences	23	40	17	12	3	5	0	66	16	56
2020	Policy	17	33	21	18	8	3	0	52	27	401
2020	Project management	17	36	25	15	6	2	0	54	21	290
2020	Other services to the public	20	31	19	18	8	5	0	53	27	198
2020	None of the above	18	36	20	17	8	1	0	55	25	225
2019	Client contact centre	20	23	20	21	18	0	0	42	38	131
2019	Health care practitioners	11	31	25	17	15	1	0	43	32	240
2019	Compliance, inspection and enforcement	8	21	21	31	15	4	0	30	47	43
2019	Communications or public affairs	9	28	19	21	23	0	0	37	45	75
2019	Security	11	11	14	32	27	5	0	23	62	18
2019	Science and technology	9	13	37	34	7	0	0	22	41	37
2019	Administration and operations	14	26	19	27	14	2	0	40	41	730
2019	Human resources	13	23	19	23	15	5	2	39	41	41
2019	Financial management	9	22	18	30	19	1	0	32	50	222
2019	Procurement	3	18	22	27	29	0	0	22	56	22
2019	Real property	8	24	21	18	28	0	0	33	46	27
2019	Information management	16	39	15	18	11	1	0	56	29	94
2019	Information technology	19	26	18	17	20	0	0	45	37	81
2019	Evaluation	21	7	27	22	22	0	0	28	44	12
2019	Data sciences	24	26	14	19	14	2	0	51	34	46
2019	Policy	9	29	19	24	18	1	0	39	42	314
2019	Project management	9	24	16	32	17	1	0	34	50	289
2019	Other services to the public	14	25	23	28	7	3	0	40	36	179
2019	None of the above	13	26	23	18	17	2	0	40	36	211

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	34	28	15	12	8	1	1	64	20	171
2020	Health care practitioners	21	31	21	18	8	1	0	53	26	232
2020	Federal regulators	49	15	7	7	22	0	0	64	29	12
2020	Compliance, inspection and enforcement	27	40	24	7	0	2	0	68	7	47
2020	Communications or public affairs	32	31	12	14	6	4	1	66	21	104
2020	Security	62	5	14	10	5	5	0	70	15	20
2020	Science and technology	26	26	14	16	12	6	0	56	30	43
2020	Legal services	18	41	14	0	27	0	0	59	27	10
2020	Administration and operations	32	35	15	10	5	2	1	70	15	775
2020	Human resources	27	27	24	14	5	0	3	56	20	36
2020	Financial management	31	32	15	15	5	1	1	64	21	274
2020	Procurement	34	23	16	12	16	0	0	57	28	30
2020	Real property	20	42	12	20	6	0	0	62	27	33
2020	Materiel management	46	14	20	8	0	13	0	69	9	11
2020	Information management	32	33	13	13	5	3	1	67	19	110
2020	Information technology	37	39	11	6	4	0	3	78	10	120
2020	Evaluation	14	44	21	0	21	0	0	58	21	13
2020	Data sciences	28	44	7	11	4	6	0	77	16	57
2020	Policy	30	38	13	10	6	3	1	70	17	401
2020	Project management	26	36	12	16	6	4	0	64	23	292
2020	Other services to the public	35	31	13	10	6	5	0	69	17	197
2020	None of the above	30	36	13	10	6	3	1	69	17	228
2019	Client contact centre	33	33	13	11	7	3	1	68	19	133
2019	Health care practitioners	28	33	12	16	7	3	1	64	24	241
2019	Compliance, inspection and enforcement	21	40	19	13	7	0	0	61	20	43
2019	Communications or public affairs	19	35	20	15	9	3	0	55	24	75
2019	Security	33	29	11	11	16	0	0	62	27	18
2019	Science and technology	6	46	23	17	8	0	0	52	25	37
2019	Administration and operations	30	31	15	13	7	4	1	64	20	733
2019	Human resources	26	20	18	19	11	0	5	49	32	41
2019	Financial management	23	37	18	13	5	3	1	62	19	222
2019	Procurement	25	17	28	8	17	6	0	44	26	22
2019	Real property	25	26	12	27	7	3	0	53	35	27
2019	Information management	30	38	12	7	9	4	0	71	17	94
2019	Information technology	26	33	8	17	8	5	2	64	28	80
2019	Evaluation	23	35	15	7	20	0	0	58	27	12
2019	Data sciences	23	27	23	14	11	0	2	51	26	45
2019	Policy	23	36	17	13	9	2	0	61	22	313
2019	Project management	26	34	14	14	9	3	0	62	24	289
2019	Other services to the public	27	32	12	14	10	4	1	62	25	179
2019	None of the above	31	29	18	9	7	5	1	64	17	211
2018	Client contact centre	28	31	16	10	13	2	0	60	23	161
2018	Health care practitioners	31	32	13	12	10	2	1	64	23	318
2018	Compliance, inspection and enforcement	18	46	15	16	1	4	0	67	18	52
2018	Communications or public affairs	21	36	10	27	1	3	1	60	30	56
2018	Science and technology	17	46	22	12	2	0	2	64	14	46
2018	Administration and operations	27	36	16	13	5	2	1	65	19	653
2018	Human resources	32	41	10	3	6	7	0	79	10	71
2018	Financial management	25	38	12	15	7	1	2	64	23	190
2018	Procurement	31	33	27	5	5	0	0	64	9	16
2018	Real property	24	29	23	20	0	4	0	55	21	25
2018	Information management	27	39	8	15	5	6	1	70	21	71
2018	Information technology	40	47	3	5	3	3	0	89	8	42
2018	Data sciences	30	34	5	10	10	1	10	72	23	53
2018	Policy	24	37	13	13	10	2	0	63	23	230
2018	Project management	20	43	14	14	8	0	0	64	22	247
2018	Other services to the public	26	39	15	10	8	1	1	66	18	148
2018	None of the above	22	31	17	14	8	7	0	58	24	192

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	33	38	14	9	4	2	1	73	14	173
2020	Health care practitioners	23	32	29	10	5	1	0	55	16	230
2020	Federal regulators	31	38	0	7	24	0	0	69	31	11
2020	Compliance, inspection and enforcement	33	32	18	10	6	0	0	65	17	47
2020	Communications or public affairs	37	31	17	7	6	3	0	70	13	105
2020	Security	41	25	24	5	0	5	0	70	5	20
2020	Science and technology	25	18	37	11	9	0	0	43	20	43
2020	Legal services	27	18	46	0	9	0	0	45	9	10
2020	Administration and operations	34	36	17	9	3	2	0	71	12	778
2020	Human resources	25	47	11	12	5	0	0	72	18	35
2020	Financial management	30	37	21	7	4	1	0	68	11	275
2020	Procurement	31	42	8	6	13	0	0	73	19	29
2020	Real property	25	38	20	14	4	0	0	63	17	33
2020	Materiel management	45	13	21	8	0	13	0	67	9	11
2020	Information management	37	35	18	6	3	1	0	73	9	111
2020	Information technology	42	36	15	4	2	1	0	79	6	119
2020	Evaluation	27	41	24	0	8	0	0	68	8	11
2020	Data sciences	37	45	7	4	4	4	0	85	8	57
2020	Policy	30	40	16	9	4	2	0	71	13	404
2020	Project management	28	37	17	9	7	1	0	66	16	288
2020	Other services to the public	33	36	15	11	5	1	0	69	16	197
2020	None of the above	34	36	18	7	4	2	0	71	11	223
2019	Client contact centre	30	30	21	7	9	3	0	62	16	132
2019	Health care practitioners	25	38	21	7	8	1	0	64	15	240
2019	Compliance, inspection and enforcement	21	38	29	10	2	2	0	59	12	43
2019	Communications or public affairs	17	32	32	12	6	1	0	49	18	75
2019	Security	29	26	28	6	6	6	0	58	12	17
2019	Science and technology	18	41	23	10	5	0	3	61	15	37
2019	Administration and operations	27	33	20	10	8	2	0	62	18	733
2019	Human resources	23	25	32	4	9	5	2	51	14	41
2019	Financial management	23	34	25	9	8	1	0	57	17	224
2019	Procurement	12	33	28	3	20	0	4	47	24	22
2019	Real property	22	32	21	15	10	0	0	54	25	26
2019	Information management	35	38	17	6	2	2	0	75	8	93
2019	Information technology	29	38	9	10	12	1	0	69	22	81
2019	Evaluation	28	42	7	15	7	0	0	70	22	12
2019	Data sciences	28	30	25	13	2	2	0	59	16	45
2019	Policy	22	39	20	9	10	1	0	61	19	313
2019	Project management	20	36	22	13	7	2	0	58	20	288
2019	Other services to the public	22	31	24	14	8	1	0	54	22	178
2019	None of the above	31	30	21	7	7	4	0	64	14	213
2018	Client contact centre	23	36	23	8	10	0	0	59	18	161
2018	Health care practitioners	23	39	21	10	5	1	0	63	16	318
2018	Compliance, inspection and enforcement	26	34	32	3	3	2	0	62	6	52
2018	Communications or public affairs	21	46	18	12	1	1	0	68	13	56
2018	Science and technology	22	45	25	6	2	0	0	67	8	46
2018	Administration and operations	25	38	18	11	6	1	0	64	17	649
2018	Human resources	27	36	20	6	5	5	0	67	12	71
2018	Financial management	23	37	23	10	6	2	0	61	16	189
2018	Procurement	26	20	18	22	5	9	0	51	30	16
2018	Real property	17	26	37	17	3	0	0	43	20	25
2018	Information management	25	39	19	9	5	3	0	67	14	71
2018	Information technology	34	45	16	0	5	0	0	79	5	42
2018	Data sciences	23	43	12	11	4	0	8	71	16	53
2018	Policy	17	41	20	15	6	2	0	59	21	228
2018	Project management	21	39	19	10	10	1	0	61	20	245
2018	Other services to the public	22	38	23	10	6	1	0	61	16	149
2018	None of the above	21	29	23	13	7	7	0	53	22	193

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	22	24	19	13	12	9	1	50	28	171
2020	Health care practitioners	13	22	22	18	16	8	1	38	37	233
2020	Federal regulators	35	0	8	21	22	0	14	41	50	12
2020	Compliance, inspection and enforcement	15	34	13	18	10	9	2	54	31	47
2020	Communications or public affairs	23	26	16	10	8	14	2	58	23	105
2020	Security	37	29	25	0	5	5	0	69	5	20
2020	Science and technology	17	23	15	16	22	8	0	43	41	43
2020	Legal services	18	14	9	9	18	32	0	47	40	10
2020	Administration and operations	23	24	16	15	12	8	1	52	30	778
2020	Human resources	14	11	27	16	14	16	2	30	37	36
2020	Financial management	23	21	20	13	10	10	3	50	26	275
2020	Procurement	26	10	26	10	18	6	3	40	31	30
2020	Real property	16	23	21	17	9	8	5	45	31	33
2020	Materiel management	30	7	40	0	8	16	0	43	9	11
2020	Information management	15	31	19	10	10	15	0	55	23	111
2020	Information technology	24	29	18	13	6	9	1	59	21	118
2020	Evaluation	0	7	21	7	28	14	23	11	55	13
2020	Data sciences	23	29	13	10	9	13	2	61	23	57
2020	Policy	20	24	20	11	11	11	3	51	26	403
2020	Project management	19	18	18	15	16	13	2	43	36	290
2020	Other services to the public	24	19	16	12	16	13	1	49	32	197
2020	None of the above	22	22	19	10	18	8	2	49	31	228
2019	Client contact centre	23	17	17	20	15	9	1	44	38	133
2019	Health care practitioners	17	23	18	15	18	7	2	45	36	241
2019	Compliance, inspection and enforcement	17	26	20	13	11	13	0	49	28	43
2019	Communications or public affairs	11	18	19	17	15	17	3	36	40	74
2019	Security	22	22	21	25	5	5	0	46	32	18
2019	Science and technology	14	19	32	17	12	3	2	35	31	37
2019	Administration and operations	19	20	19	13	18	8	2	44	35	731
2019	Human resources	17	17	16	21	17	7	5	39	43	41
2019	Financial management	16	20	23	14	12	11	3	43	31	223
2019	Procurement	6	17	13	20	34	6	4	26	60	21
2019	Real property	16	18	17	17	26	7	0	36	46	27
2019	Information management	21	23	16	16	9	9	6	51	30	93
2019	Information technology	17	26	14	9	19	13	2	50	33	81
2019	Evaluation	8	22	20	0	22	27	0	41	31	12
2019	Data sciences	23	18	24	6	15	12	2	47	24	46
2019	Policy	12	20	22	15	16	12	2	38	37	314
2019	Project management	13	19	20	16	22	7	3	36	42	289
2019	Other services to the public	16	21	20	11	20	10	2	42	35	179
2019	None of the above	20	20	19	8	23	9	2	45	34	213
2018	Client contact centre	19	23	15	17	21	5	1	44	40	162
2018	Health care practitioners	18	22	18	15	17	9	1	45	36	319
2018	Compliance, inspection and enforcement	14	25	16	19	10	16	0	46	35	52
2018	Communications or public affairs	11	26	18	27	7	8	3	41	38	56
2018	Science and technology	15	18	31	11	12	10	2	38	26	46
2018	Administration and operations	17	24	19	16	15	6	2	45	34	653
2018	Human resources	20	25	25	10	6	10	4	52	19	71
2018	Financial management	14	23	22	17	17	6	0	40	37	191
2018	Procurement	22	9	27	0	18	19	5	41	24	16
2018	Real property	14	16	33	14	10	10	3	35	27	25
2018	Information management	14	23	12	14	14	20	3	48	36	69
2018	Information technology	18	25	26	4	10	12	5	52	17	42
2018	Data sciences	19	20	20	10	8	13	11	50	24	52
2018	Policy	10	22	20	18	17	10	3	37	40	230
2018	Project management	11	22	19	21	18	8	1	36	43	246
2018	Other services to the public	17	23	20	13	17	7	3	44	33	149
2018	None of the above	16	22	16	15	20	8	2	42	40	192

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	24	34	19	11	9	2	0	60	20	171
2020	Health care practitioners	19	27	26	16	11	1	1	46	27	231
2020	Federal regulators	28	35	8	7	22	0	0	63	29	12
2020	Compliance, inspection and enforcement	36	30	9	4	16	4	0	69	21	46
2020	Communications or public affairs	29	35	15	12	6	2	1	66	19	105
2020	Security	37	30	19	10	5	0	0	67	14	20
2020	Science and technology	28	20	19	18	13	2	0	49	31	43
2020	Legal services	50	32	9	0	9	0	0	82	9	10
2020	Administration and operations	30	30	20	11	7	2	0	61	19	775
2020	Human resources	25	26	22	16	3	8	0	56	21	36
2020	Financial management	30	33	16	11	8	2	0	64	19	275
2020	Procurement	33	22	19	19	6	0	0	56	25	30
2020	Real property	18	37	17	25	3	0	0	55	27	33
2020	Materiel management	38	14	40	0	8	0	0	52	8	11
2020	Information management	27	36	19	7	10	2	0	63	17	110
2020	Information technology	27	35	20	11	7	1	0	62	18	120
2020	Evaluation	14	58	21	0	7	0	0	72	7	13
2020	Data sciences	45	27	10	8	4	6	0	76	13	57
2020	Policy	25	39	17	12	6	1	0	64	18	403
2020	Project management	28	29	18	14	8	3	0	59	23	289
2020	Other services to the public	32	27	18	10	7	6	0	63	18	198
2020	None of the above	30	32	12	12	8	4	2	65	21	228
2019	Client contact centre	27	27	18	10	14	3	0	56	25	133
2019	Health care practitioners	18	37	16	14	11	3	1	57	27	241
2019	Compliance, inspection and enforcement	24	29	13	17	11	5	0	56	30	43
2019	Communications or public affairs	20	30	23	17	8	3	0	51	26	75
2019	Security	16	11	24	33	11	5	0	29	46	18
2019	Science and technology	14	44	13	15	15	0	0	58	29	37
2019	Administration and operations	26	28	18	15	10	3	0	56	26	733
2019	Human resources	17	34	23	10	9	5	3	55	20	40
2019	Financial management	25	33	15	13	11	2	0	59	25	225
2019	Procurement	15	21	27	14	18	4	0	38	33	22
2019	Real property	14	33	19	20	11	3	0	49	32	27
2019	Information management	34	34	12	13	5	2	0	69	18	94
2019	Information technology	20	41	18	6	16	0	0	61	22	81
2019	Evaluation	15	50	13	7	7	7	0	71	16	12
2019	Data sciences	30	21	27	13	9	0	0	51	22	44
2019	Policy	18	37	15	17	10	3	0	56	28	315
2019	Project management	19	33	16	16	14	2	0	53	31	288
2019	Other services to the public	21	30	19	18	8	3	0	53	27	177
2019	None of the above	20	32	18	13	14	2	1	54	27	213
2018	Client contact centre	24	29	16	12	18	1	0	54	30	161
2018	Health care practitioners	20	24	17	20	15	4	0	46	36	320
2018	Compliance, inspection and enforcement	26	29	21	14	9	1	0	56	23	52
2018	Communications or public affairs	19	35	12	20	9	4	0	57	30	56
2018	Science and technology	10	42	19	19	8	3	0	53	27	46
2018	Administration and operations	21	33	17	14	12	2	0	56	27	652
2018	Human resources	36	33	12	11	5	2	0	71	17	70
2018	Financial management	15	41	15	15	11	1	1	58	27	191
2018	Procurement	31	29	13	0	27	0	0	60	27	16
2018	Real property	6	25	46	8	7	8	0	34	16	25
2018	Information management	21	28	16	11	12	11	2	56	27	71
2018	Information technology	13	36	22	13	11	6	0	52	25	42
2018	Data sciences	20	31	20	19	5	5	0	54	25	53
2018	Policy	16	35	16	18	13	2	0	52	31	230
2018	Project management	13	35	21	15	14	2	0	49	30	246
2018	Other services to the public	21	32	21	13	11	2	0	54	24	147
2018	None of the above	17	29	17	15	20	2	0	47	36	193

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	22	26	21	14	13	2	3	50	28	173
2020	Health care practitioners	16	25	20	16	15	5	3	45	34	232
2020	Federal regulators	42	8	7	36	7	0	0	50	43	12
2020	Compliance, inspection and enforcement	26	26	14	11	19	4	0	54	31	46
2020	Communications or public affairs	26	40	9	13	8	2	2	69	22	104
2020	Security	21	25	29	6	14	0	5	48	21	20
2020	Science and technology	16	23	22	20	14	2	3	41	36	43
2020	Legal services	18	41	23	0	18	0	0	59	18	10
2020	Administration and operations	25	28	17	13	12	3	1	55	27	776
2020	Human resources	14	26	22	19	8	6	5	45	30	36
2020	Financial management	24	29	15	12	14	3	2	56	27	275
2020	Procurement	21	32	12	17	19	0	0	52	35	30
2020	Real property	15	16	29	14	18	0	8	33	35	33
2020	Materiel management	22	0	44	26	8	0	0	22	34	11
2020	Information management	26	27	13	11	15	5	2	58	29	111
2020	Information technology	28	18	20	12	17	3	3	49	30	120
2020	Evaluation	35	44	0	0	21	0	0	79	21	13
2020	Data sciences	32	38	15	2	7	6	0	74	9	57
2020	Policy	27	28	18	14	8	2	2	58	23	404
2020	Project management	25	29	13	15	15	3	1	56	31	290
2020	Other services to the public	25	27	12	10	16	8	2	58	28	199
2020	None of the above	23	29	17	12	10	5	4	57	24	227
2019	Client contact centre	18	32	9	15	23	2	1	51	40	131
2019	Health care practitioners	16	30	16	14	18	5	1	49	34	241
2019	Compliance, inspection and enforcement	26	27	11	22	12	3	0	54	35	43
2019	Communications or public affairs	23	33	18	9	16	2	0	57	25	75
2019	Security	31	5	16	22	27	0	0	35	49	18
2019	Science and technology	5	35	14	27	18	0	0	41	45	37
2019	Administration and operations	23	26	16	15	17	3	1	51	33	733
2019	Human resources	15	21	20	21	18	2	2	38	41	41
2019	Financial management	24	28	18	13	15	2	1	53	28	225
2019	Procurement	22	14	13	22	19	10	0	40	46	22
2019	Real property	18	20	22	19	22	0	0	38	40	27
2019	Information management	25	26	12	18	9	5	5	56	30	94
2019	Information technology	21	19	20	16	18	2	4	43	36	81
2019	Evaluation	13	8	23	7	22	20	7	29	40	12
2019	Data sciences	27	20	12	21	20	0	0	47	41	46
2019	Policy	26	31	11	12	15	3	2	60	29	314
2019	Project management	19	31	12	17	18	2	1	51	36	287
2019	Other services to the public	17	22	26	12	17	6	1	41	31	179
2019	None of the above	15	27	20	12	19	2	3	45	33	212
2018	Client contact centre	19	22	18	13	26	2	0	42	39	162
2018	Health care practitioners	18	22	20	17	19	3	2	41	38	321
2018	Compliance, inspection and enforcement	15	19	13	21	23	6	1	37	48	52
2018	Communications or public affairs	18	20	24	15	20	1	1	39	36	56
2018	Science and technology	14	19	23	18	22	4	0	35	41	46
2018	Administration and operations	20	25	15	17	19	2	1	47	37	653
2018	Human resources	27	32	10	12	9	7	4	65	24	70
2018	Financial management	18	29	15	18	17	1	2	48	36	190
2018	Procurement	13	9	24	5	32	18	0	27	44	16
2018	Real property	17	17	23	18	22	0	3	35	41	25
2018	Information management	15	24	16	16	18	10	2	44	38	71
2018	Information technology	6	22	20	14	23	8	5	33	43	42
2018	Data sciences	19	20	10	28	15	5	3	42	47	53
2018	Policy	18	30	10	17	20	3	0	50	39	229
2018	Project management	17	30	17	19	17	2	0	47	36	247
2018	Other services to the public	22	22	19	16	17	3	2	45	34	148
2018	None of the above	15	26	17	13	22	5	2	44	38	193

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	54	24	11	5	3	0	3	80	9	173
2020	Health care practitioners	37	23	17	14	6	0	3	62	21	231
2020	Federal regulators	72	21	0	7	0	0	0	93	7	12
2020	Compliance, inspection and enforcement	35	31	11	8	1	2	11	76	11	47
2020	Communications or public affairs	38	26	17	8	4	2	5	68	14	105
2020	Security	56	30	5	0	0	0	10	95	0	20
2020	Science and technology	43	28	14	2	2	7	4	80	4	43
2020	Legal services	18	50	14	9	0	0	9	75	10	10
2020	Administration and operations	52	22	13	6	3	1	3	77	9	777
2020	Human resources	57	26	9	3	0	0	5	88	3	36
2020	Financial management	55	23	11	4	4	0	4	80	8	274
2020	Procurement	51	20	17	7	0	0	6	75	7	30
2020	Real property	53	10	25	0	6	0	6	68	6	33
2020	Materiel management	65	8	7	0	0	0	21	92	0	11
2020	Information management	50	23	13	4	3	2	4	78	8	110
2020	Information technology	50	22	16	3	2	3	3	77	6	120
2020	Evaluation	42	21	23	14	0	0	0	63	14	13
2020	Data sciences	52	20	10	3	7	2	6	78	11	57
2020	Policy	39	29	15	10	5	0	2	70	15	404
2020	Project management	49	29	12	4	3	1	2	80	8	290
2020	Other services to the public	50	25	14	6	3	1	2	77	9	198
2020	None of the above	48	16	16	7	7	2	4	68	15	227
2019	Client contact centre	50	20	15	5	5	0	5	74	10	133
2019	Health care practitioners	43	30	14	8	3	1	1	75	11	240
2019	Compliance, inspection and enforcement	39	34	7	10	3	1	6	79	14	43
2019	Communications or public affairs	42	27	12	11	2	5	1	73	14	75
2019	Security	68	5	11	6	5	0	5	77	12	18
2019	Science and technology	43	30	22	2	2	0	0	73	5	37
2019	Administration and operations	50	26	11	4	3	1	4	80	8	734
2019	Human resources	44	14	23	5	5	0	9	64	11	40
2019	Financial management	48	25	16	5	2	0	3	76	7	224
2019	Procurement	55	23	6	6	10	0	0	78	16	22
2019	Real property	35	29	20	4	12	0	0	64	16	27
2019	Information management	53	22	8	4	2	0	10	84	7	94
2019	Information technology	53	24	5	8	9	1	1	79	17	80
2019	Evaluation	57	23	0	0	0	0	20	100	0	12
2019	Data sciences	40	25	23	6	2	0	4	67	9	45
2019	Policy	46	27	15	7	2	1	3	75	9	315
2019	Project management	43	27	17	4	5	1	3	73	9	290
2019	Other services to the public	46	20	18	8	3	1	4	69	12	179
2019	None of the above	54	22	8	8	2	1	4	80	11	210

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	50	24	11	8	3	1	2	76	12	173
2020	Health care practitioners	38	28	20	6	5	2	1	68	12	233
2020	Federal regulators	42	22	15	22	0	0	0	63	22	12
2020	Compliance, inspection and enforcement	60	11	11	7	2	0	9	78	10	47
2020	Communications or public affairs	39	24	21	4	5	2	6	68	9	105
2020	Security	57	14	5	5	14	0	5	75	20	20
2020	Science and technology	32	33	17	11	0	2	4	69	12	43
2020	Legal services	59	18	14	0	0	0	9	85	0	10
2020	Administration and operations	49	24	14	6	3	1	2	76	9	776
2020	Human resources	49	30	8	5	0	3	5	86	6	36
2020	Financial management	53	22	13	5	2	1	4	79	7	274
2020	Procurement	42	33	9	3	6	4	3	80	10	30
2020	Real property	52	25	11	3	0	6	3	85	3	33
2020	Materiel management	74	7	0	7	0	0	13	93	7	11
2020	Information management	52	21	14	4	4	2	3	76	9	111
2020	Information technology	51	25	8	5	7	1	4	80	12	119
2020	Evaluation	35	7	37	7	14	0	0	42	21	13
2020	Data sciences	50	17	17	3	3	4	6	74	7	57
2020	Policy	46	26	15	6	4	0	2	74	11	403
2020	Project management	45	27	15	9	1	1	1	74	10	291
2020	Other services to the public	46	24	14	7	3	1	4	74	11	199
2020	None of the above	51	22	10	5	5	2	5	78	11	228
2019	Client contact centre	37	26	18	8	8	1	2	65	16	132
2019	Health care practitioners	37	29	19	10	3	1	1	67	14	241
2019	Compliance, inspection and enforcement	38	22	20	13	0	3	6	65	14	43
2019	Communications or public affairs	36	34	19	6	2	1	1	72	9	75
2019	Security	41	16	16	6	16	0	5	59	23	18
2019	Science and technology	48	31	12	8	2	0	0	78	10	36
2019	Administration and operations	43	24	18	7	4	1	3	70	12	730
2019	Human resources	51	15	11	9	5	2	6	73	15	41
2019	Financial management	52	19	14	3	7	1	5	75	10	222
2019	Procurement	25	20	41	4	10	0	0	46	14	22
2019	Real property	37	42	11	0	10	0	0	79	10	27
2019	Information management	47	23	9	7	4	2	7	77	13	94
2019	Information technology	48	26	10	4	7	2	2	78	11	80
2019	Evaluation	52	40	0	0	7	0	0	93	7	12
2019	Data sciences	47	20	14	13	4	2	0	68	17	46
2019	Policy	43	27	20	4	3	1	3	72	8	314
2019	Project management	41	28	18	6	3	1	3	72	10	290
2019	Other services to the public	41	26	21	5	3	1	4	70	8	178
2019	None of the above	44	18	18	7	7	3	3	66	15	211

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	72	7	9	2	4	4	3	84	6	173
2020	Health care practitioners	65	16	5	1	5	5	2	87	7	230
2020	Federal regulators	63	7	0	22	0	0	8	76	24	12
2020	Compliance, inspection and enforcement	68	4	7	2	5	4	11	84	8	47
2020	Communications or public affairs	73	7	4	2	4	4	7	89	6	105
2020	Security	80	5	6	0	0	0	10	93	0	20
2020	Science and technology	76	2	7	5	0	2	8	87	5	43
2020	Legal services	82	0	0	9	0	0	9	90	10	10
2020	Administration and operations	70	12	7	4	3	2	3	86	7	770
2020	Human resources	70	13	0	8	0	0	8	91	9	36
2020	Financial management	71	11	6	2	3	3	3	88	5	273
2020	Procurement	74	13	3	0	3	0	7	93	4	30
2020	Real property	63	19	6	0	6	3	3	87	7	33
2020	Materiel management	73	0	7	8	0	0	13	84	9	11
2020	Information management	71	11	4	1	4	4	5	90	5	110
2020	Information technology	81	7	3	2	3	2	2	91	6	120
2020	Evaluation	62	15	0	0	15	0	7	84	16	12
2020	Data sciences	75	8	0	4	3	6	4	92	8	57
2020	Policy	75	10	4	2	4	2	3	90	6	403
2020	Project management	66	12	8	2	6	4	2	83	9	288
2020	Other services to the public	67	15	7	2	3	4	2	87	6	197
2020	None of the above	71	6	6	1	3	5	6	88	5	227
2019	Client contact centre	59	15	9	4	6	3	4	80	11	133
2019	Health care practitioners	69	12	5	3	3	5	2	88	7	241
2019	Compliance, inspection and enforcement	71	9	4	6	3	2	6	86	9	43
2019	Communications or public affairs	73	13	5	2	2	4	1	90	4	75
2019	Security	78	5	5	6	0	0	5	88	6	18
2019	Science and technology	62	15	13	2	5	0	3	80	7	37
2019	Administration and operations	60	13	8	5	5	4	5	81	10	732
2019	Human resources	59	12	4	0	14	2	8	79	16	41
2019	Financial management	65	13	7	2	3	6	4	87	6	221
2019	Procurement	53	10	12	0	7	12	6	77	9	22
2019	Real property	60	4	10	4	19	3	0	65	24	27
2019	Information management	66	10	6	0	4	6	7	88	5	94
2019	Information technology	66	12	9	0	4	6	4	86	4	80
2019	Evaluation	80	13	0	0	7	0	0	93	7	12
2019	Data sciences	72	10	8	2	6	2	0	83	9	46
2019	Policy	63	13	9	4	6	4	2	81	10	312
2019	Project management	61	15	9	3	6	3	4	81	10	290
2019	Other services to the public	62	11	11	2	6	5	3	79	8	179
2019	None of the above	66	8	7	4	6	4	5	82	10	211

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	68	14	8	2	1	3	4	88	3	173
2020	Health care practitioners	65	11	8	4	2	2	8	85	7	232
2020	Federal regulators	63	22	0	7	0	0	8	92	8	12
2020	Compliance, inspection and enforcement	69	0	7	2	0	2	20	89	3	47
2020	Communications or public affairs	69	13	3	3	1	4	7	92	4	105
2020	Security	76	5	5	0	10	0	5	85	10	20
2020	Science and technology	63	16	4	2	0	5	10	93	2	43
2020	Legal services	82	9	0	0	0	0	9	100	0	10
2020	Administration and operations	72	11	5	1	2	2	6	91	3	775
2020	Human resources	70	16	3	3	0	6	2	93	4	36
2020	Financial management	73	11	5	1	1	1	7	93	2	273
2020	Procurement	73	7	7	0	3	3	7	89	4	30
2020	Real property	66	14	5	0	0	3	12	94	0	33
2020	Materiel management	60	21	7	0	0	0	13	93	0	11
2020	Information management	68	7	6	3	1	3	13	88	4	111
2020	Information technology	84	8	2	2	1	1	3	95	3	120
2020	Evaluation	79	7	0	0	0	7	7	100	0	13
2020	Data sciences	83	3	6	0	2	2	4	92	2	57
2020	Policy	74	12	3	1	2	1	6	93	3	401
2020	Project management	70	14	6	1	0	1	7	92	1	290
2020	Other services to the public	69	16	6	1	1	3	4	91	3	198
2020	None of the above	71	9	5	2	2	4	9	90	4	227
2019	Client contact centre	69	14	4	1	4	1	8	91	5	132
2019	Health care practitioners	68	11	6	3	2	3	7	88	5	241
2019	Compliance, inspection and enforcement	73	3	11	0	2	3	9	86	2	43
2019	Communications or public affairs	73	11	5	1	0	4	6	93	1	75
2019	Security	84	6	5	0	0	0	5	94	0	18
2019	Science and technology	75	3	9	2	2	3	6	86	5	36
2019	Administration and operations	72	9	3	2	2	2	10	92	4	727
2019	Human resources	72	2	7	2	2	0	13	86	6	41
2019	Financial management	76	8	4	2	1	2	8	93	3	223
2019	Procurement	69	12	0	3	6	4	6	90	10	22
2019	Real property	59	0	13	0	7	10	10	74	9	27
2019	Information management	65	11	4	3	0	5	12	91	4	93
2019	Information technology	80	6	1	1	1	2	8	96	3	80
2019	Evaluation	60	20	0	0	0	0	20	100	0	12
2019	Data sciences	76	12	2	2	0	0	8	95	2	46
2019	Policy	79	4	4	1	2	1	9	93	3	314
2019	Project management	77	8	4	1	1	2	7	93	2	290
2019	Other services to the public	71	5	11	3	3	2	6	83	6	179
2019	None of the above	65	10	4	1	3	7	10	90	5	211

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	24	38	17	13	3	4	0	65	17	172
2020	Health care practitioners	15	43	20	14	4	4	0	61	19	233
2020	Federal regulators	46	31	0	0	24	0	0	76	24	11
2020	Compliance, inspection and enforcement	25	46	9	13	5	2	0	73	18	47
2020	Communications or public affairs	39	35	10	9	4	2	1	76	14	105
2020	Security	20	31	25	24	0	0	0	51	24	20
2020	Science and technology	11	40	25	19	5	0	0	51	24	43
2020	Legal services	27	27	23	0	23	0	0	54	23	10
2020	Administration and operations	26	40	20	7	4	3	0	68	11	776
2020	Human resources	22	37	21	5	6	8	0	64	12	36
2020	Financial management	26	43	17	6	4	4	0	72	11	275
2020	Procurement	33	41	14	3	6	3	0	77	9	30
2020	Real property	17	51	9	16	4	3	0	70	21	33
2020	Materiel management	23	27	29	0	21	0	0	50	21	11
2020	Information management	22	43	15	6	8	6	0	69	15	111
2020	Information technology	33	43	11	8	2	2	2	79	10	119
2020	Evaluation	28	51	7	0	14	0	0	79	14	13
2020	Data sciences	32	54	4	6	0	5	0	90	6	57
2020	Policy	25	48	14	8	3	2	0	74	11	402
2020	Project management	22	44	16	10	5	4	0	68	15	289
2020	Other services to the public	28	34	21	8	5	2	1	64	14	199
2020	None of the above	24	43	17	7	6	3	0	69	14	227
2019	Client contact centre	23	37	18	10	5	5	1	64	16	133
2019	Health care practitioners	18	47	16	13	5	1	0	65	18	241
2019	Compliance, inspection and enforcement	28	33	23	14	0	3	0	62	14	43
2019	Communications or public affairs	28	50	11	8	3	1	0	78	11	75
2019	Security	22	42	25	5	5	0	0	64	11	18
2019	Science and technology	9	37	28	10	10	5	0	49	21	37
2019	Administration and operations	20	40	20	11	4	4	0	64	15	730
2019	Human resources	17	44	15	15	9	0	0	61	24	41
2019	Financial management	20	39	20	11	5	6	0	62	16	225
2019	Procurement	18	52	21	0	9	0	0	70	9	22
2019	Real property	13	32	29	9	14	2	0	46	24	27
2019	Information management	21	38	18	11	4	9	0	64	16	94
2019	Information technology	19	47	15	10	5	5	0	69	15	81
2019	Evaluation	23	43	17	0	8	8	0	72	9	11
2019	Data sciences	21	42	18	10	4	2	2	66	15	46
2019	Policy	20	47	16	10	6	1	0	67	17	315
2019	Project management	18	43	16	12	7	3	0	64	20	290
2019	Other services to the public	19	35	25	11	8	2	0	55	20	178
2019	None of the above	16	41	21	11	5	4	3	60	17	212
2018	Client contact centre	22	26	24	12	12	3	0	50	25	162
2018	Health care practitioners	21	33	19	16	9	2	0	55	25	322
2018	Compliance, inspection and enforcement	18	37	27	11	1	6	0	59	13	52
2018	Communications or public affairs	19	56	14	4	3	3	0	77	8	56
2018	Science and technology	14	41	21	16	6	2	0	56	23	46
2018	Administration and operations	20	36	22	12	6	4	0	59	18	655
2018	Human resources	27	44	17	5	4	2	0	73	9	71
2018	Financial management	13	41	20	12	9	3	1	56	22	191
2018	Procurement	18	22	24	13	9	9	5	46	26	16
2018	Real property	17	44	15	12	11	0	0	62	23	25
2018	Information management	17	31	29	12	4	6	0	52	17	70
2018	Information technology	17	35	26	2	16	5	0	55	18	42
2018	Data sciences	34	30	15	10	3	6	2	69	15	53
2018	Policy	19	40	19	15	4	3	0	62	19	229
2018	Project management	17	39	20	12	10	2	0	57	23	247
2018	Other services to the public	24	33	25	10	6	3	0	59	16	149
2018	None of the above	13	36	25	11	11	4	0	52	22	193

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	38	35	15	6	4	2	0	74	10	173
2020	Health care practitioners	26	35	20	10	6	2	0	62	17	233
2020	Federal regulators	43	35	0	0	22	0	0	78	22	12
2020	Compliance, inspection and enforcement	43	31	11	7	8	0	0	74	15	47
2020	Communications or public affairs	49	30	13	2	5	1	1	80	7	105
2020	Security	45	41	10	0	5	0	0	86	5	20
2020	Science and technology	21	40	18	18	0	2	0	63	18	43
2020	Legal services	36	32	9	9	0	14	0	79	11	10
2020	Administration and operations	38	39	11	7	4	1	0	78	11	773
2020	Human resources	44	33	11	6	6	0	0	77	12	34
2020	Financial management	38	40	12	4	4	2	0	80	8	275
2020	Procurement	42	31	14	6	6	0	0	74	12	30
2020	Real property	27	39	21	10	0	3	0	68	11	33
2020	Materiel management	45	20	35	0	0	0	0	65	0	11
2020	Information management	47	33	13	4	3	1	0	80	7	110
2020	Information technology	52	31	7	4	3	2	0	85	8	120
2020	Evaluation	44	21	7	14	14	0	0	65	28	13
2020	Data sciences	50	30	9	7	4	0	0	80	11	56
2020	Policy	35	42	11	9	3	0	0	77	12	400
2020	Project management	35	38	12	10	5	0	0	73	15	290
2020	Other services to the public	36	34	13	11	4	1	0	71	15	197
2020	None of the above	37	37	9	9	4	4	0	78	13	227
2019	Client contact centre	31	40	14	6	5	2	2	74	12	133
2019	Health care practitioners	28	42	14	10	5	1	0	71	15	239
2019	Compliance, inspection and enforcement	34	39	19	8	0	0	0	73	8	41
2019	Communications or public affairs	37	37	8	16	1	0	0	74	18	75
2019	Security	37	35	11	6	5	5	0	77	12	18
2019	Science and technology	25	33	21	15	2	3	0	60	18	37
2019	Administration and operations	33	37	15	8	5	2	0	72	13	731
2019	Human resources	31	44	11	11	2	0	0	75	13	41
2019	Financial management	31	42	13	9	4	1	0	74	13	223
2019	Procurement	25	36	16	17	6	0	0	61	23	22
2019	Real property	13	45	19	9	11	3	0	59	21	27
2019	Information management	46	30	16	3	3	2	0	78	6	94
2019	Information technology	40	38	9	6	6	1	0	79	12	81
2019	Evaluation	32	34	26	0	8	0	0	66	8	11
2019	Data sciences	36	47	6	6	2	2	0	85	9	45
2019	Policy	27	41	14	12	5	1	0	69	17	313
2019	Project management	26	44	11	13	5	2	0	71	18	288
2019	Other services to the public	31	35	17	9	7	2	0	67	16	178
2019	None of the above	31	41	14	9	4	0	0	73	13	212
2018	Client contact centre	35	42	12	3	7	1	0	78	11	160
2018	Health care practitioners	38	37	12	7	4	2	1	77	11	322
2018	Compliance, inspection and enforcement	42	43	8	6	0	1	0	86	7	52
2018	Communications or public affairs	39	41	8	9	3	0	0	79	12	55
2018	Science and technology	30	54	10	6	0	0	0	84	6	46
2018	Administration and operations	36	38	14	7	5	1	0	74	12	649
2018	Human resources	43	44	8	3	2	0	0	87	6	71
2018	Financial management	24	54	11	8	2	2	0	80	10	190
2018	Procurement	28	45	9	9	0	9	0	80	10	16
2018	Real property	20	38	30	12	0	0	0	58	12	25
2018	Information management	37	37	17	6	1	2	0	75	7	71
2018	Information technology	44	34	11	5	3	3	0	80	8	42
2018	Data sciences	52	37	7	0	0	3	2	93	0	52
2018	Policy	26	45	16	8	4	0	0	72	12	228
2018	Project management	27	40	15	11	6	1	0	67	18	245
2018	Other services to the public	33	39	16	7	3	2	0	74	10	150
2018	None of the above	35	35	16	9	5	0	0	70	14	193

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	41	35	12	6	2	4	0	79	8	173
2020	Health care practitioners	35	35	15	6	4	4	1	74	10	232
2020	Federal regulators	43	35	0	22	0	0	0	78	22	12
2020	Compliance, inspection and enforcement	47	27	10	8	5	2	2	76	14	47
2020	Communications or public affairs	44	32	9	3	4	9	0	83	7	105
2020	Security	67	14	10	0	0	10	0	89	0	20
2020	Science and technology	26	41	19	7	2	4	0	70	10	43
2020	Legal services	41	18	23	9	0	0	9	65	10	10
2020	Administration and operations	43	35	13	4	3	1	0	79	7	773
2020	Human resources	44	34	11	3	3	6	0	82	6	36
2020	Financial management	39	37	12	4	4	4	0	80	8	275
2020	Procurement	43	38	13	0	6	0	0	81	6	30
2020	Real property	29	50	12	4	3	3	0	81	6	33
2020	Materiel management	53	14	33	0	0	0	0	67	0	11
2020	Information management	45	33	16	2	1	4	0	81	3	111
2020	Information technology	58	25	7	5	2	3	0	86	7	119
2020	Evaluation	30	42	7	7	14	0	0	72	21	13
2020	Data sciences	44	35	12	3	2	4	0	82	6	57
2020	Policy	40	37	10	6	3	4	0	80	9	402
2020	Project management	37	36	16	7	5	1	0	73	12	291
2020	Other services to the public	37	35	16	7	2	2	0	74	9	199
2020	None of the above	40	36	13	4	4	3	1	79	8	227
2019	Client contact centre	37	33	16	1	6	4	3	75	8	133
2019	Health care practitioners	40	36	13	5	4	2	0	77	9	240
2019	Compliance, inspection and enforcement	41	30	24	6	0	0	0	71	6	43
2019	Communications or public affairs	40	38	6	11	2	4	0	81	13	74
2019	Security	41	32	16	5	0	5	0	77	6	18
2019	Science and technology	34	42	11	3	9	0	0	77	13	37
2019	Administration and operations	38	37	14	6	3	2	0	77	9	726
2019	Human resources	40	42	13	2	2	0	0	82	5	41
2019	Financial management	38	38	14	5	3	3	0	79	7	225
2019	Procurement	15	40	26	6	13	0	0	55	19	22
2019	Real property	35	30	13	15	7	0	0	65	22	27
2019	Information management	43	33	10	6	2	4	1	81	8	94
2019	Information technology	41	28	17	3	6	4	0	72	10	81
2019	Evaluation	43	28	7	7	7	7	0	76	16	12
2019	Data sciences	39	44	6	4	4	2	0	85	9	46
2019	Policy	34	43	11	8	5	0	0	77	12	314
2019	Project management	33	41	12	7	4	1	0	75	12	290
2019	Other services to the public	37	33	16	7	4	3	0	72	12	178
2019	None of the above	41	36	11	4	4	4	0	80	9	211
2018	Client contact centre	36	37	13	7	5	1	1	75	12	160
2018	Health care practitioners	40	35	15	4	3	3	0	78	7	323
2018	Compliance, inspection and enforcement	41	44	10	4	0	1	0	86	4	52
2018	Communications or public affairs	38	42	6	11	3	0	0	80	14	55
2018	Science and technology	31	41	25	3	0	0	0	72	3	46
2018	Administration and operations	38	34	14	7	5	2	0	74	12	651
2018	Human resources	33	44	15	2	1	4	0	80	4	70
2018	Financial management	35	45	9	7	3	2	0	81	11	190
2018	Procurement	42	36	13	9	0	0	0	77	9	16
2018	Real property	24	40	19	10	8	0	0	63	18	25
2018	Information management	42	39	13	4	0	2	0	82	4	71
2018	Information technology	49	25	18	3	3	3	0	76	5	42
2018	Data sciences	47	33	7	3	2	6	2	87	5	52
2018	Policy	29	42	13	9	6	1	0	72	15	229
2018	Project management	29	43	13	8	5	2	0	74	14	245
2018	Other services to the public	34	38	18	5	2	2	0	74	7	150
2018	None of the above	32	40	16	7	4	0	0	73	11	193

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	36	31	17	7	2	6	0	72	10	173
2020	Health care practitioners	30	31	19	7	5	7	1	66	13	232
2020	Federal regulators	43	28	7	22	0	0	0	71	22	12
2020	Compliance, inspection and enforcement	43	21	23	5	7	0	0	65	12	47
2020	Communications or public affairs	39	33	15	5	3	6	0	76	8	105
2020	Security	53	22	15	0	0	10	0	83	0	19
2020	Science and technology	21	46	16	12	2	2	0	68	15	42
2020	Legal services	50	18	9	9	14	0	0	68	23	10
2020	Administration and operations	38	34	14	5	4	4	0	75	10	778
2020	Human resources	31	32	29	6	0	3	0	64	6	36
2020	Financial management	38	32	16	7	2	6	0	74	9	276
2020	Procurement	33	54	3	6	3	0	0	87	10	29
2020	Real property	26	48	11	5	10	0	0	74	16	33
2020	Materiel management	58	8	34	0	0	0	0	66	0	11
2020	Information management	36	32	19	6	2	5	0	72	9	111
2020	Information technology	47	31	11	4	1	6	0	83	5	120
2020	Evaluation	30	28	7	14	21	0	0	58	35	13
2020	Data sciences	31	42	8	5	4	10	0	81	10	57
2020	Policy	35	34	15	7	4	6	0	72	12	404
2020	Project management	34	30	19	9	5	4	0	67	14	292
2020	Other services to the public	38	31	16	9	2	4	0	72	12	199
2020	None of the above	34	33	17	5	3	7	1	73	9	228

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	44	29	9	6	6	5	0	77	13	173
2020	Health care practitioners	34	37	17	7	4	1	1	72	12	231
2020	Federal regulators	35	35	7	22	0	0	0	71	22	12
2020	Compliance, inspection and enforcement	43	29	8	9	5	0	6	77	15	47
2020	Communications or public affairs	50	22	13	4	4	5	2	78	8	105
2020	Security	51	35	5	5	0	0	5	90	5	20
2020	Science and technology	34	30	10	16	8	3	0	65	25	43
2020	Legal services	36	18	0	9	23	0	14	63	37	10
2020	Administration and operations	45	26	14	7	5	2	1	73	13	773
2020	Human resources	38	32	21	0	3	0	6	75	3	36
2020	Financial management	43	27	13	6	5	3	2	74	12	275
2020	Procurement	47	36	10	3	0	3	0	86	3	29
2020	Real property	38	33	7	6	9	5	3	77	16	33
2020	Materiel management	36	30	34	0	0	0	0	66	0	11
2020	Information management	47	28	13	2	6	2	0	77	9	111
2020	Information technology	55	28	9	3	2	2	1	85	5	120
2020	Evaluation	14	42	7	7	14	16	0	67	25	13
2020	Data sciences	51	23	10	7	2	6	0	80	10	57
2020	Policy	44	30	10	7	4	3	1	78	12	401
2020	Project management	38	30	11	10	7	5	0	71	17	291
2020	Other services to the public	41	29	11	8	5	3	1	74	14	199
2020	None of the above	34	32	15	6	4	5	3	72	12	227

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	52	32	7	4	3	1	1	85	8	173
2020	Health care practitioners	38	39	13	6	3	0	0	78	9	231
2020	Federal regulators	43	35	22	0	0	0	0	78	0	12
2020	Compliance, inspection and enforcement	52	25	11	2	9	0	0	77	11	47
2020	Communications or public affairs	52	27	9	8	5	0	0	79	12	104
2020	Security	60	19	16	0	5	0	0	80	5	20
2020	Science and technology	36	36	14	7	5	2	0	74	12	43
2020	Legal services	77	14	0	9	0	0	0	91	9	10
2020	Administration and operations	51	32	9	5	2	0	0	83	8	776
2020	Human resources	52	37	3	8	0	0	0	89	8	36
2020	Financial management	48	37	8	3	4	0	0	85	7	276
2020	Procurement	46	39	10	6	0	0	0	85	6	30
2020	Real property	42	37	12	9	0	0	0	79	9	33
2020	Materiel management	66	13	13	8	0	0	0	79	8	11
2020	Information management	57	28	12	2	2	0	0	84	4	111
2020	Information technology	62	26	8	2	1	2	0	89	3	120
2020	Evaluation	37	49	0	0	14	0	0	86	14	13
2020	Data sciences	62	29	6	2	2	0	0	91	3	57
2020	Policy	54	32	9	2	2	0	0	86	5	402
2020	Project management	44	37	11	5	2	1	0	82	7	290
2020	Other services to the public	51	31	12	6	0	0	0	82	7	199
2020	None of the above	49	32	10	5	3	0	0	82	8	223
2019	Client contact centre	44	29	15	5	6	0	1	74	11	133
2019	Health care practitioners	41	36	11	7	5	0	0	78	12	241
2019	Compliance, inspection and enforcement	44	38	6	7	5	0	0	82	12	43
2019	Communications or public affairs	37	50	10	4	0	0	0	87	4	75
2019	Security	43	35	11	11	0	0	0	78	11	18
2019	Science and technology	31	37	24	5	3	0	0	68	8	37
2019	Administration and operations	44	34	12	6	4	0	0	78	10	728
2019	Human resources	40	39	12	2	7	0	0	79	9	41
2019	Financial management	38	41	11	5	5	0	0	79	10	225
2019	Procurement	28	46	0	17	9	0	0	74	26	22
2019	Real property	40	25	14	11	10	0	0	65	21	27
2019	Information management	52	35	6	6	1	0	0	87	7	94
2019	Information technology	43	36	11	7	2	1	0	80	9	81
2019	Evaluation	50	35	0	0	15	0	0	85	15	12
2019	Data sciences	45	36	15	2	2	0	0	81	4	46
2019	Policy	39	41	9	4	6	0	0	81	10	313
2019	Project management	37	40	11	8	4	0	0	78	11	289
2019	Other services to the public	40	34	15	6	5	0	0	74	11	179
2019	None of the above	45	32	14	6	3	0	0	78	9	212
2018	Client contact centre	43	33	13	4	6	0	1	77	10	160
2018	Health care practitioners	40	36	10	8	5	0	0	77	13	322
2018	Compliance, inspection and enforcement	40	45	14	1	0	0	0	85	1	51
2018	Communications or public affairs	38	49	7	3	4	0	0	87	7	55
2018	Science and technology	40	39	15	5	0	0	0	80	5	45
2018	Administration and operations	41	38	11	5	4	0	0	80	9	652
2018	Human resources	54	39	4	2	1	0	0	92	4	71
2018	Financial management	35	42	13	8	2	1	0	78	9	189
2018	Procurement	28	27	27	9	9	0	0	55	18	16
2018	Real property	20	44	19	8	8	0	0	65	16	25
2018	Information management	47	36	4	7	6	0	1	84	13	70
2018	Information technology	42	41	15	0	3	0	0	83	3	42
2018	Data sciences	50	44	3	2	0	1	0	95	2	53
2018	Policy	36	41	14	6	3	0	0	77	9	228
2018	Project management	31	47	11	6	5	0	0	78	12	247
2018	Other services to the public	45	32	15	5	4	0	0	77	9	150
2018	None of the above	38	35	16	8	3	0	0	73	11	194

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	39	31	12	10	5	2	0	72	16	173
2020	Health care practitioners	25	33	27	8	6	1	0	59	15	231
2020	Federal regulators	43	21	15	0	22	0	0	63	22	12
2020	Compliance, inspection and enforcement	44	24	7	12	11	2	0	69	23	47
2020	Communications or public affairs	35	29	19	9	8	1	0	65	16	105
2020	Security	50	20	11	10	10	0	0	70	19	20
2020	Science and technology	26	32	22	5	13	2	0	59	19	43
2020	Legal services	41	50	0	0	9	0	0	91	9	10
2020	Administration and operations	41	31	15	10	4	0	0	71	14	774
2020	Human resources	33	31	22	8	5	0	0	65	13	36
2020	Financial management	35	32	17	8	6	1	0	69	14	276
2020	Procurement	37	35	13	6	9	0	0	72	15	30
2020	Real property	21	38	20	8	13	0	0	59	21	33
2020	Materiel management	53	31	7	0	9	0	0	84	9	10
2020	Information management	43	28	14	10	5	0	0	71	15	111
2020	Information technology	51	27	13	7	2	0	0	78	9	120
2020	Evaluation	23	28	21	14	14	0	0	51	28	13
2020	Data sciences	45	36	7	8	4	0	0	81	12	57
2020	Policy	34	36	16	8	6	0	0	70	14	404
2020	Project management	32	32	19	11	5	1	0	65	17	291
2020	Other services to the public	41	25	16	11	7	1	0	67	17	199
2020	None of the above	37	33	18	7	4	1	0	71	11	226
2019	Client contact centre	35	27	13	14	10	1	0	63	24	132
2019	Health care practitioners	26	34	22	9	8	1	0	60	18	241
2019	Compliance, inspection and enforcement	30	29	18	17	6	0	0	59	24	42
2019	Communications or public affairs	27	28	18	16	8	2	0	57	24	75
2019	Security	27	29	11	11	22	0	0	56	33	18
2019	Science and technology	19	29	27	15	10	0	0	48	25	37
2019	Administration and operations	34	27	19	12	8	0	0	61	19	731
2019	Human resources	27	34	25	2	11	0	0	61	14	41
2019	Financial management	30	31	21	7	11	1	0	61	17	225
2019	Procurement	9	28	22	11	30	0	0	37	41	22
2019	Real property	19	12	28	22	18	0	0	31	40	27
2019	Information management	42	39	11	4	4	0	0	81	7	93
2019	Information technology	34	37	10	13	4	1	0	72	18	81
2019	Evaluation	36	13	22	22	7	0	0	49	30	12
2019	Data sciences	33	32	25	8	2	0	0	64	11	46
2019	Policy	24	35	20	11	9	0	0	59	20	315
2019	Project management	25	32	23	13	8	0	0	56	21	290
2019	Other services to the public	29	31	16	12	10	0	0	61	23	179
2019	None of the above	32	33	14	12	7	1	0	66	19	213
2018	Client contact centre	24	32	23	6	14	0	1	57	20	160
2018	Health care practitioners	26	31	21	11	11	0	0	57	22	323
2018	Compliance, inspection and enforcement	31	31	12	17	9	0	0	62	26	52
2018	Communications or public affairs	29	38	16	12	4	2	0	67	16	55
2018	Science and technology	32	32	16	10	10	0	0	63	21	46
2018	Administration and operations	30	32	17	11	8	0	0	63	20	647
2018	Human resources	42	33	13	8	4	1	0	75	11	71
2018	Financial management	25	34	20	11	9	1	0	59	20	190
2018	Procurement	17	36	28	0	18	0	0	53	18	16
2018	Real property	22	16	37	14	11	0	0	38	25	25
2018	Information management	42	33	15	6	3	2	0	76	8	71
2018	Information technology	31	31	24	6	5	3	0	64	12	41
2018	Data sciences	38	44	5	9	4	0	0	82	13	52
2018	Policy	16	37	24	14	8	0	0	54	22	228
2018	Project management	22	31	19	16	12	0	0	53	28	246
2018	Other services to the public	33	28	19	12	8	1	0	61	20	150
2018	None of the above	26	24	21	15	12	1	0	51	27	192

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	38	37	11	9	4	1	0	76	13	171
2020	Health care practitioners	27	33	26	9	5	0	0	61	14	226
2020	Federal regulators	35	28	15	0	22	0	0	63	22	12
2020	Compliance, inspection and enforcement	42	24	13	12	9	0	0	66	21	47
2020	Communications or public affairs	36	28	17	10	9	0	0	64	18	103
2020	Security	50	20	11	10	10	0	0	70	19	20
2020	Science and technology	28	36	15	9	11	0	0	64	21	43
2020	Legal services	41	50	0	0	9	0	0	91	9	10
2020	Administration and operations	38	33	16	9	3	0	0	72	12	771
2020	Human resources	30	40	16	9	5	0	0	70	14	36
2020	Financial management	35	37	15	7	6	0	0	72	13	276
2020	Procurement	41	32	9	9	9	0	0	73	18	30
2020	Real property	21	43	18	8	11	0	0	63	19	32
2020	Materiel management	38	41	13	8	0	0	0	79	8	11
2020	Information management	43	29	14	9	4	0	0	72	14	110
2020	Information technology	49	33	11	5	2	0	0	82	7	120
2020	Evaluation	23	35	21	7	14	0	0	58	21	13
2020	Data sciences	49	31	12	5	4	0	0	79	9	57
2020	Policy	34	39	14	9	4	0	0	73	13	403
2020	Project management	34	35	15	10	4	1	0	70	15	291
2020	Other services to the public	42	25	16	13	3	0	0	67	17	197
2020	None of the above	41	33	13	10	3	1	0	74	13	226
2019	Client contact centre	37	27	16	14	6	0	0	64	20	130
2019	Health care practitioners	26	37	18	11	8	0	0	63	20	239
2019	Compliance, inspection and enforcement	26	37	21	11	5	0	0	63	16	43
2019	Communications or public affairs	30	32	16	16	6	0	0	62	22	75
2019	Security	32	24	6	22	16	0	0	56	38	18
2019	Science and technology	19	32	24	15	10	0	0	52	25	37
2019	Administration and operations	33	29	17	13	7	0	0	63	19	731
2019	Human resources	29	45	14	2	9	0	0	74	11	41
2019	Financial management	28	35	18	8	10	0	0	64	18	225
2019	Procurement	9	32	22	7	30	0	0	41	37	22
2019	Real property	19	22	24	22	14	0	0	41	36	27
2019	Information management	42	42	7	4	5	0	0	84	8	94
2019	Information technology	29	39	13	11	6	0	1	69	17	81
2019	Evaluation	28	20	22	7	22	0	0	49	30	12
2019	Data sciences	31	44	13	8	4	0	0	75	13	46
2019	Policy	26	39	13	14	8	0	0	65	22	314
2019	Project management	27	34	19	14	6	0	0	61	21	288
2019	Other services to the public	29	36	16	13	7	0	0	65	20	178
2019	None of the above	31	31	21	11	6	0	0	63	17	212
2018	Client contact centre	25	38	19	9	10	0	0	63	19	159
2018	Health care practitioners	26	31	20	14	9	0	0	56	24	320
2018	Compliance, inspection and enforcement	31	32	11	20	6	0	0	63	26	52
2018	Communications or public affairs	27	47	13	10	4	0	0	74	13	54
2018	Science and technology	37	32	10	14	7	0	0	69	21	46
2018	Administration and operations	29	34	18	12	7	0	0	63	19	648
2018	Human resources	40	31	15	9	5	1	0	71	14	71
2018	Financial management	25	37	20	9	8	1	0	63	17	189
2018	Procurement	17	45	20	0	18	0	0	62	18	16
2018	Real property	23	23	25	20	9	0	0	46	29	24
2018	Information management	34	35	19	7	3	2	0	71	10	70
2018	Information technology	31	34	27	3	5	0	0	65	8	41
2018	Data sciences	39	39	9	9	5	0	0	78	14	53
2018	Policy	19	39	21	14	7	0	0	58	21	227
2018	Project management	24	34	16	15	11	0	0	58	26	244
2018	Other services to the public	28	32	21	13	5	1	0	61	18	150
2018	None of the above	25	28	23	16	6	0	0	54	23	193

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	27	30	21	13	5	4	0	59	19	173
2020	Health care practitioners	26	27	22	11	8	6	1	56	20	230
2020	Federal regulators	35	0	36	7	22	0	0	35	29	12
2020	Compliance, inspection and enforcement	38	21	13	16	11	2	0	59	28	47
2020	Communications or public affairs	29	20	20	18	11	2	0	50	30	104
2020	Security	51	24	11	0	14	0	0	75	14	20
2020	Science and technology	26	23	15	19	12	5	0	51	33	43
2020	Legal services	41	18	23	9	9	0	0	59	18	10
2020	Administration and operations	37	24	17	13	6	3	0	62	20	776
2020	Human resources	25	26	24	11	11	0	2	53	22	36
2020	Financial management	38	23	17	10	10	2	0	62	21	276
2020	Procurement	46	27	8	10	9	0	0	73	19	30
2020	Real property	20	27	29	13	9	3	0	48	23	33
2020	Materiel management	58	15	20	0	8	0	0	73	8	11
2020	Information management	41	25	15	8	8	2	1	68	16	111
2020	Information technology	49	19	23	4	2	3	1	70	6	120
2020	Evaluation	30	35	7	14	14	0	0	65	28	13
2020	Data sciences	43	24	17	10	2	4	0	69	13	57
2020	Policy	32	28	18	11	8	3	0	62	19	403
2020	Project management	31	24	20	13	9	3	0	57	23	291
2020	Other services to the public	42	18	16	13	6	3	2	63	21	199
2020	None of the above	39	24	15	13	4	5	0	67	17	224
2019	Client contact centre	29	20	20	14	13	4	0	52	28	132
2019	Health care practitioners	27	26	19	15	10	2	0	55	26	241
2019	Compliance, inspection and enforcement	34	20	26	10	9	0	0	55	19	43
2019	Communications or public affairs	26	15	19	21	14	5	0	44	36	75
2019	Security	41	15	11	11	22	0	0	56	33	18
2019	Science and technology	16	33	19	12	20	0	0	49	32	37
2019	Administration and operations	32	24	19	12	11	3	0	57	24	731
2019	Human resources	27	27	24	9	11	0	2	55	21	41
2019	Financial management	30	25	17	13	12	3	0	57	25	225
2019	Procurement	18	26	6	3	41	6	0	47	46	22
2019	Real property	18	22	27	15	18	0	0	39	33	27
2019	Information management	34	33	16	9	4	3	1	70	13	93
2019	Information technology	28	27	22	10	7	6	0	58	19	81
2019	Evaluation	28	15	35	15	7	0	0	43	22	12
2019	Data sciences	27	25	25	11	6	7	0	55	18	45
2019	Policy	27	30	14	15	11	3	1	59	26	315
2019	Project management	28	25	15	16	12	3	1	55	29	290
2019	Other services to the public	29	26	20	10	13	3	0	56	23	180
2019	None of the above	33	22	22	10	10	3	0	57	21	211
2018	Client contact centre	26	24	19	12	16	3	0	52	29	160
2018	Health care practitioners	29	23	17	15	13	3	1	54	28	322
2018	Compliance, inspection and enforcement	30	27	15	18	10	1	0	58	28	52
2018	Communications or public affairs	30	27	11	19	7	6	0	61	27	55
2018	Science and technology	30	27	15	9	17	2	0	58	27	45
2018	Administration and operations	28	24	19	13	11	3	0	54	26	653
2018	Human resources	36	24	18	13	6	4	0	62	19	71
2018	Financial management	25	22	21	15	13	4	0	48	30	191
2018	Procurement	18	31	11	13	18	9	0	54	35	16
2018	Real property	24	18	23	14	20	0	0	42	34	25
2018	Information management	37	28	17	7	8	4	0	67	15	70
2018	Information technology	20	32	16	17	6	9	0	57	25	42
2018	Data sciences	37	18	19	10	12	3	0	57	23	53
2018	Policy	22	24	23	12	13	6	0	49	26	229
2018	Project management	24	22	21	16	13	3	0	48	30	246
2018	Other services to the public	34	18	23	12	11	3	0	54	23	150
2018	None of the above	21	23	21	18	14	2	0	46	33	193

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Client contact centre	22	36	42	173
2020	Health care practitioners	24	41	35	231
2020	Federal regulators	50	21	29	12
2020	Compliance, inspection and enforcement	22	51	26	47
2020	Communications or public affairs	35	30	34	105
2020	Security	35	30	35	20
2020	Science and technology	36	36	28	43
2020	Legal services	41	50	9	10
2020	Administration and operations	29	32	39	777
2020	Human resources	36	30	34	35
2020	Financial management	25	40	35	276
2020	Procurement	18	33	50	30
2020	Real property	31	17	52	33
2020	Materiel management	27	58	14	11
2020	Information management	28	38	34	111
2020	Information technology	14	46	40	120
2020	Evaluation	42	37	21	13
2020	Data sciences	28	40	32	57
2020	Policy	35	28	37	404
2020	Project management	29	29	42	292
2020	Other services to the public	20	33	47	199
2020	None of the above	25	42	33	228
2019	Client contact centre	38	31	31	133
2019	Health care practitioners	22	46	32	241
2019	Compliance, inspection and enforcement	18	53	29	43
2019	Communications or public affairs	36	29	35	75
2019	Security	27	31	42	18
2019	Science and technology	27	42	31	37
2019	Administration and operations	34	29	37	735
2019	Human resources	42	32	26	41
2019	Financial management	37	30	33	225
2019	Procurement	40	31	29	22
2019	Real property	26	34	40	27
2019	Information management	20	38	43	94
2019	Information technology	23	34	44	81
2019	Evaluation	29	41	30	12
2019	Data sciences	34	32	34	46
2019	Policy	45	25	30	315
2019	Project management	33	28	39	290
2019	Other services to the public	29	36	34	181
2019	None of the above	25	37	38	213
2018	Client contact centre	29	31	39	161
2018	Health care practitioners	25	37	38	323
2018	Compliance, inspection and enforcement	19	39	42	52
2018	Communications or public affairs	37	22	41	55
2018	Science and technology	29	43	28	45
2018	Administration and operations	35	25	40	655
2018	Human resources	37	24	39	71
2018	Financial management	37	22	41	191
2018	Procurement	27	28	45	16
2018	Real property	27	22	51	26
2018	Information management	31	32	37	71
2018	Information technology	40	27	33	42
2018	Data sciences	39	34	27	53
2018	Policy	47	15	38	230
2018	Project management	36	26	38	248
2018	Other services to the public	29	34	37	148
2018	None of the above	31	31	39	192

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Client contact centre	4	35	51	3	0	8	41
2020	Health care practitioners	38	18	29	0	2	13	55
2020	Compliance, inspection and enforcement	26	10	65	0	0	0	10
2020	Communications or public affairs	11	21	57	0	3	8	37
2020	Science and technology	31	11	38	21	0	0	16
2020	Administration and operations	11	40	34	3	4	8	227
2020	Human resources	0	39	46	0	8	8	13
2020	Financial management	9	33	53	1	1	3	69
2020	Real property	29	29	33	0	9	0	10
2020	Information management	9	23	49	13	0	6	32
2020	Information technology	30	29	35	0	0	6	17
2020	Data sciences	12	38	42	0	9	0	16
2020	Policy	10	26	51	3	5	6	146
2020	Project management	7	32	45	4	2	10	84
2020	Other services to the public	12	29	32	6	5	16	45
2020	None of the above	13	28	39	4	8	8	65
2019	Client contact centre	16	31	46	1	3	4	49
2019	Health care practitioners	25	18	22	18	3	15	55
2019	Communications or public affairs	7	18	47	4	12	12	27
2019	Science and technology	10	0	81	9	0	0	10
2019	Administration and operations	14	34	33	4	9	6	257
2019	Human resources	10	41	25	11	6	6	18
2019	Financial management	9	30	39	5	10	7	82
2019	Information management	27	4	41	0	12	16	19
2019	Information technology	5	18	62	5	6	5	19
2019	Data sciences	0	50	43	0	7	0	16
2019	Policy	8	32	49	4	4	3	144
2019	Project management	11	30	42	6	5	8	96
2019	Other services to the public	17	19	36	9	11	8	58
2019	None of the above	18	19	40	7	8	8	62
2018	Client contact centre	9	35	50	6	0	0	48
2018	Health care practitioners	17	12	29	13	5	23	79
2018	Compliance, inspection and enforcement	0	25	58	0	7	10	12
2018	Communications or public affairs	4	53	26	5	8	4	20
2018	Science and technology	32	6	34	20	8	0	15
2018	Administration and operations	13	33	28	6	12	8	230
2018	Human resources	14	36	36	3	11	0	30
2018	Financial management	9	28	34	10	10	10	68
2018	Information management	20	29	29	5	11	5	23
2018	Information technology	27	20	40	6	7	0	17
2018	Data sciences	4	16	42	4	28	4	22
2018	Policy	11	30	45	4	8	2	107
2018	Project management	20	30	32	6	5	7	89
2018	Other services to the public	18	16	33	10	18	5	47
2018	None of the above	9	23	34	14	7	13	58

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	14	86	173
2020	Health care practitioners	22	78	231
2020	Federal regulators	0	100	12
2020	Compliance, inspection and enforcement	13	87	47
2020	Communications or public affairs	19	81	105
2020	Science and technology	20	80	43
2020	Administration and operations	16	84	774
2020	Human resources	18	82	36
2020	Financial management	10	90	275
2020	Procurement	16	84	30
2020	Real property	20	80	33
2020	Information management	9	91	111
2020	Information technology	8	92	120
2020	Policy	14	86	402
2020	Project management	15	85	291
2020	Other services to the public	19	81	198
2020	None of the above	13	87	228
2019	Client contact centre	23	77	133
2019	Health care practitioners	27	73	241
2019	Compliance, inspection and enforcement	11	89	43
2019	Communications or public affairs	25	75	75
2019	Science and technology	19	81	37
2019	Administration and operations	22	78	732
2019	Human resources	27	73	41
2019	Financial management	15	85	225
2019	Procurement	33	67	22
2019	Real property	27	73	27
2019	Information management	17	83	93
2019	Information technology	20	80	81
2019	Data sciences	17	83	46
2019	Policy	21	79	315
2019	Project management	23	77	289
2019	Other services to the public	24	76	180
2019	None of the above	18	82	213
2018	Client contact centre	27	73	162
2018	Health care practitioners	27	73	324
2018	Compliance, inspection and enforcement	8	92	52
2018	Communications or public affairs	25	75	56
2018	Science and technology	19	81	46
2018	Administration and operations	18	82	655
2018	Human resources	8	92	70
2018	Financial management	15	85	189
2018	Real property	22	78	26
2018	Information management	15	85	71
2018	Data sciences	8	92	53
2018	Policy	17	83	227
2018	Project management	24	76	248
2018	Other services to the public	21	79	150
2018	None of the above	27	73	194

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	70	30	23
2020	Health care practitioners	52	48	49
2020	Communications or public affairs	55	45	20
2020	Administration and operations	49	51	126
2020	Financial management	40	60	28
2020	Information technology	49	51	10
2020	Policy	32	68	59
2020	Project management	41	59	44
2020	Other services to the public	52	48	37
2020	None of the above	52	48	30
2019	Client contact centre	45	55	30
2019	Health care practitioners	47	53	62
2019	Communications or public affairs	73	27	18
2019	Administration and operations	48	52	161
2019	Financial management	41	59	33
2019	Information management	46	54	17
2019	Information technology	30	70	14
2019	Policy	55	45	65
2019	Project management	40	60	65
2019	Other services to the public	46	54	39
2019	None of the above	50	50	42
2018	Client contact centre	38	62	44
2018	Health care practitioners	51	49	86
2018	Communications or public affairs	36	64	15
2018	Administration and operations	54	46	121
2018	Financial management	60	40	30
2018	Information management	60	40	13
2018	Policy	47	53	40
2018	Project management	39	61	59
2018	Other services to the public	32	68	32
2018	None of the above	60	40	51

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	52	48	23
2020	Health care practitioners	47	53	49
2020	Communications or public affairs	70	30	20
2020	Administration and operations	56	44	126
2020	Financial management	66	34	28
2020	Information technology	50	50	10
2020	Policy	68	32	59
2020	Project management	65	35	44
2020	Other services to the public	50	50	37
2020	None of the above	73	27	30
2019	Client contact centre	55	45	30
2019	Health care practitioners	46	54	62
2019	Communications or public affairs	57	43	18
2019	Administration and operations	61	39	161
2019	Financial management	73	27	33
2019	Information management	66	34	17
2019	Information technology	63	37	14
2019	Policy	56	44	65
2019	Project management	65	35	65
2019	Other services to the public	50	50	39
2019	None of the above	66	34	42
2018	Client contact centre	67	33	44
2018	Health care practitioners	53	47	86
2018	Administration and operations	65	35	121
2018	Financial management	62	38	30
2018	Information management	50	50	13
2018	Policy	71	29	40
2018	Project management	67	33	59
2018	Other services to the public	57	43	32
2018	None of the above	43	57	51

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	9	91	126
2020	Policy	8	92	59
2019	Client contact centre	14	86	30
2019	Health care practitioners	10	90	62
2019	Communications or public affairs	0	100	18
2019	Administration and operations	10	90	161
2019	Human resources	0	100	11
2019	Financial management	14	86	33
2019	Policy	16	84	65
2018	Client contact centre	16	84	44
2018	Health care practitioners	12	88	86
2018	Communications or public affairs	0	100	15
2018	Science and technology	0	100	11
2018	Administration and operations	7	93	121

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	0	100	23
2020	Communications or public affairs	0	100	20
2020	Administration and operations	0	100	126
2020	Financial management	0	100	28
2020	Information management	0	100	10
2020	Information technology	0	100	10
2020	Policy	0	100	59
2020	Project management	0	100	44
2019	Client contact centre	0	100	30
2019	Health care practitioners	18	82	62
2019	Communications or public affairs	0	100	18
2019	Human resources	0	100	11
2019	Financial management	0	100	33
2019	Information management	0	100	17
2019	Information technology	0	100	14
2019	Policy	0	100	65
2019	Project management	0	100	65
2019	None of the above	0	100	42
2018	Health care practitioners	11	89	86
2018	Communications or public affairs	0	100	15
2018	Administration and operations	0	100	121
2018	Financial management	0	100	30
2018	Information management	0	100	13
2018	Policy	0	100	40
2018	Project management	0	100	59

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	13	87	49
2020	Administration and operations	5	95	126
2020	Information management	0	100	10
2020	Information technology	0	100	10
2020	Policy	8	92	59
2019	Health care practitioners	12	88	62
2019	Communications or public affairs	0	100	18
2019	Administration and operations	7	93	161
2019	Information technology	0	100	14
2018	Health care practitioners	22	78	86
2018	Science and technology	0	100	11
2018	Administration and operations	4	96	121
2018	Project management	11	89	59

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	28	72	23
2020	Health care practitioners	32	68	49
2020	Administration and operations	6	94	126
2020	Information management	0	100	10
2020	Policy	10	90	59
2020	Project management	18	82	44
2020	Other services to the public	18	82	37
2020	None of the above	17	83	30
2019	Client contact centre	39	61	30
2019	Health care practitioners	19	81	62
2019	Administration and operations	17	83	161
2019	Project management	15	85	65
2019	Other services to the public	27	73	39
2018	Client contact centre	22	78	44
2018	Health care practitioners	23	77	86
2018	Science and technology	55	45	11
2018	Administration and operations	7	93	121
2018	Information management	0	100	13
2018	Project management	17	83	59
2018	Other services to the public	14	86	32
2018	None of the above	13	87	51

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Communications or public affairs	0	100	20
2020	Information management	0	100	10
2019	Health care practitioners	9	91	62
2019	Administration and operations	6	94	161
2019	Other services to the public	10	90	39
2018	Health care practitioners	12	88	86
2018	Science and technology	0	100	11
2018	Administration and operations	4	96	121
2018	Project management	11	89	59
2018	Other services to the public	0	100	32

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	46	54	23
2020	Health care practitioners	48	52	49
2020	Communications or public affairs	45	55	20
2020	Administration and operations	39	61	126
2020	Financial management	43	57	28
2020	Policy	39	61	59
2020	Project management	50	50	44
2020	Other services to the public	46	54	37
2020	None of the above	50	50	30
2019	Client contact centre	63	37	30
2019	Health care practitioners	42	58	62
2019	Communications or public affairs	40	60	16
2019	Administration and operations	43	57	160
2019	Financial management	42	58	33
2019	Information management	34	66	17
2019	Policy	48	52	64
2019	Project management	30	70	65
2019	Other services to the public	43	57	38
2019	None of the above	46	54	42
2018	Client contact centre	55	45	45
2018	Health care practitioners	49	51	86
2018	Communications or public affairs	38	62	15
2018	Science and technology	57	43	11
2018	Administration and operations	39	61	121
2018	Financial management	58	42	30
2018	Information management	40	60	13
2018	Policy	41	59	40
2018	Project management	31	69	59
2018	Other services to the public	33	67	32
2018	None of the above	41	59	51

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	38	62	23
2020	Health care practitioners	48	52	49
2020	Communications or public affairs	40	60	20
2020	Administration and operations	47	53	126
2020	Financial management	46	54	28
2020	Policy	42	58	59
2020	Project management	45	55	44
2020	Other services to the public	47	53	37
2020	None of the above	46	54	30
2019	Client contact centre	48	52	30
2019	Health care practitioners	48	52	62
2019	Communications or public affairs	47	53	16
2019	Administration and operations	45	55	160
2019	Financial management	43	57	33
2019	Information management	38	62	17
2019	Information technology	36	64	14
2019	Policy	37	63	64
2019	Project management	39	61	65
2019	Other services to the public	44	56	38
2019	None of the above	33	67	42
2018	Client contact centre	44	56	45
2018	Health care practitioners	47	53	86
2018	Communications or public affairs	38	62	15
2018	Science and technology	46	54	11
2018	Administration and operations	38	62	121
2018	Financial management	56	44	30
2018	Policy	46	54	40
2018	Project management	43	57	59
2018	Other services to the public	26	74	32
2018	None of the above	23	77	51

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	55	45	23
2020	Health care practitioners	38	62	49
2020	Communications or public affairs	35	65	20
2020	Administration and operations	47	53	126
2020	Financial management	37	63	28
2020	Policy	56	44	59
2020	Project management	52	48	44
2020	Other services to the public	43	57	37
2020	None of the above	55	45	30
2019	Client contact centre	51	49	30
2019	Health care practitioners	55	45	62
2019	Communications or public affairs	28	72	16
2019	Administration and operations	49	51	160
2019	Human resources	49	51	11
2019	Financial management	47	53	33
2019	Information management	37	63	17
2019	Information technology	56	44	14
2019	Policy	50	50	64
2019	Project management	49	51	65
2019	Other services to the public	56	44	38
2019	None of the above	55	45	42
2018	Client contact centre	53	47	45
2018	Health care practitioners	54	46	86
2018	Communications or public affairs	57	43	15
2018	Administration and operations	50	50	121
2018	Financial management	48	52	30
2018	Information management	39	61	13
2018	Policy	52	48	40
2018	Project management	56	44	59
2018	Other services to the public	28	72	32
2018	None of the above	45	55	51

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	35	65	23
2020	Health care practitioners	38	62	49
2020	Communications or public affairs	30	70	20
2020	Administration and operations	43	57	126
2020	Financial management	45	55	28
2020	Policy	42	58	59
2020	Project management	56	44	44
2020	Other services to the public	44	56	37
2020	None of the above	40	60	30
2019	Client contact centre	55	45	30
2019	Health care practitioners	30	70	62
2019	Communications or public affairs	29	71	16
2019	Administration and operations	45	55	160
2019	Financial management	37	63	33
2019	Information management	44	56	17
2019	Policy	40	60	64
2019	Project management	44	56	65
2019	Other services to the public	23	77	38
2019	None of the above	50	50	42
2018	Client contact centre	42	58	45
2018	Health care practitioners	31	69	86
2018	Communications or public affairs	63	37	15
2018	Administration and operations	47	53	121
2018	Financial management	48	52	30
2018	Policy	42	58	40
2018	Project management	40	60	59
2018	Other services to the public	38	62	32
2018	None of the above	41	59	51

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	27	73	23
2020	Health care practitioners	30	70	49
2020	Communications or public affairs	35	65	20
2020	Administration and operations	40	60	126
2020	Financial management	45	55	28
2020	Information technology	49	51	10
2020	Policy	39	61	59
2020	Project management	51	49	44
2020	Other services to the public	43	57	37
2020	None of the above	44	56	30
2019	Client contact centre	32	68	30
2019	Health care practitioners	44	56	62
2019	Administration and operations	37	63	160
2019	Financial management	51	49	33
2019	Information technology	38	62	14
2019	Policy	45	55	64
2019	Project management	35	65	65
2019	Other services to the public	33	67	38
2019	None of the above	33	67	42
2018	Client contact centre	40	60	45
2018	Health care practitioners	43	57	86
2018	Communications or public affairs	45	55	15
2018	Administration and operations	41	59	121
2018	Financial management	30	70	30
2018	Information management	41	59	13
2018	Policy	52	48	40
2018	Project management	31	69	59
2018	Other services to the public	23	77	32
2018	None of the above	22	78	51

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	52	48	23
2020	Health care practitioners	57	43	49
2020	Communications or public affairs	60	40	20
2020	Administration and operations	53	47	126
2020	Financial management	51	49	28
2020	Policy	51	49	59
2020	Project management	55	45	44
2020	Other services to the public	49	51	37
2020	None of the above	51	49	30
2019	Client contact centre	58	42	30
2019	Health care practitioners	60	40	62
2019	Communications or public affairs	71	29	16
2019	Administration and operations	61	39	160
2019	Financial management	48	52	33
2019	Information management	66	34	17
2019	Information technology	49	51	14
2019	Policy	46	54	64
2019	Project management	41	59	65
2019	Other services to the public	61	39	38
2019	None of the above	39	61	42
2018	Client contact centre	67	33	45
2018	Health care practitioners	48	52	86
2018	Communications or public affairs	61	39	15
2018	Administration and operations	54	46	121
2018	Financial management	53	47	30
2018	Policy	51	49	40
2018	Project management	46	54	59
2018	Other services to the public	46	54	32
2018	None of the above	50	50	51

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	36	64	23
2020	Health care practitioners	36	64	49
2020	Communications or public affairs	25	75	20
2020	Administration and operations	33	67	126
2020	Financial management	36	64	28
2020	Policy	42	58	59
2020	Project management	36	64	44
2020	Other services to the public	29	71	37
2020	None of the above	53	47	30
2019	Client contact centre	34	66	30
2019	Health care practitioners	37	63	62
2019	Administration and operations	39	61	160
2019	Human resources	42	58	11
2019	Financial management	49	51	33
2019	Information management	58	42	17
2019	Policy	40	60	64
2019	Project management	20	80	65
2019	Other services to the public	19	81	38
2019	None of the above	35	65	42
2018	Client contact centre	33	67	45
2018	Health care practitioners	34	66	86
2018	Administration and operations	39	61	121
2018	Financial management	46	54	30
2018	Information management	37	63	13
2018	Policy	37	63	40
2018	Project management	34	66	59
2018	Other services to the public	29	71	32
2018	None of the above	31	69	51

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	Client contact centre	100	23
2020	Communications or public affairs	100	20
2020	Information management	100	10
2020	Information technology	100	10
2020	Other services to the public	100	37
2019	Client contact centre	100	30
2019	Communications or public affairs	100	16
2019	Human resources	100	11
2019	Financial management	100	33
2019	Information management	100	17
2019	Information technology	100	14
2019	Project management	100	65
2019	Other services to the public	100	38
2019	None of the above	100	42
2018	Communications or public affairs	100	15
2018	Science and technology	100	11
2018	Administration and operations	100	121
2018	Information management	100	13
2018	Project management	100	59
2018	None of the above	100	51

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	4	96	126
2020	Financial management	0	100	28
2020	Information management	0	100	10
2020	Information technology	0	100	10
2019	Health care practitioners	10	90	62
2019	Communications or public affairs	0	100	16
2019	Administration and operations	4	96	160
2019	Human resources	0	100	11
2019	Project management	9	91	65
2018	Health care practitioners	6	94	86
2018	Communications or public affairs	0	100	15
2018	Project management	9	91	59
2018	Other services to the public	15	85	32

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Communications or public affairs	30	70	20
2020	Administration and operations	11	89	126
2020	Financial management	17	83	28
2020	Information technology	0	100	10
2020	Policy	17	83	59
2020	Project management	26	74	44
2020	None of the above	18	82	30
2019	Client contact centre	17	83	30
2019	Health care practitioners	16	84	62
2019	Administration and operations	9	91	160
2019	Policy	9	91	64
2019	Project management	10	90	65
2018	Client contact centre	11	89	45
2018	Health care practitioners	7	93	86
2018	Science and technology	50	50	11
2018	Administration and operations	12	88	121
2018	Information management	0	100	13
2018	Other services to the public	12	88	32

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	42	58	23
2020	Health care practitioners	52	48	49
2020	Communications or public affairs	40	60	20
2020	Administration and operations	42	58	126
2020	Financial management	46	54	28
2020	Information technology	50	50	10
2020	Policy	64	36	59
2020	Project management	50	50	44
2020	Other services to the public	42	58	37
2020	None of the above	60	40	30
2019	Client contact centre	52	48	30
2019	Health care practitioners	45	55	62
2019	Administration and operations	52	48	160
2019	Financial management	45	55	33
2019	Information management	52	48	17
2019	Information technology	56	44	14
2019	Policy	45	55	64
2019	Project management	51	49	65
2019	Other services to the public	47	53	38
2019	None of the above	49	51	42
2018	Client contact centre	49	51	45
2018	Health care practitioners	47	53	86
2018	Communications or public affairs	42	58	15
2018	Science and technology	50	50	11
2018	Administration and operations	55	45	121
2018	Financial management	51	49	30
2018	Information management	35	65	13
2018	Policy	59	41	40
2018	Project management	59	41	59
2018	Other services to the public	39	61	32
2018	None of the above	27	73	51

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	41	59	23
2020	Health care practitioners	42	58	49
2020	Communications or public affairs	35	65	20
2020	Administration and operations	19	81	126
2020	Financial management	23	77	28
2020	Policy	22	78	59
2020	Project management	18	82	44
2020	Other services to the public	27	73	37
2020	None of the above	19	81	30
2019	Client contact centre	29	71	30
2019	Health care practitioners	26	74	62
2019	Administration and operations	26	74	160
2019	Financial management	33	67	33
2019	Policy	28	72	64
2019	Project management	18	82	65
2019	Other services to the public	17	83	38
2019	None of the above	41	59	42
2018	Client contact centre	28	72	45
2018	Health care practitioners	27	73	86
2018	Communications or public affairs	30	70	15
2018	Administration and operations	20	80	121
2018	Financial management	25	75	30
2018	Policy	36	64	40
2018	Project management	20	80	59
2018	Other services to the public	25	75	32
2018	None of the above	23	77	51

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	32	68	23
2020	Health care practitioners	15	85	49
2020	Communications or public affairs	25	75	20
2020	Administration and operations	16	84	126
2020	Financial management	25	75	28
2020	Information management	0	100	10
2020	Policy	29	71	59
2020	Project management	13	87	44
2020	Other services to the public	26	74	37
2020	None of the above	32	68	30
2019	Client contact centre	24	76	30
2019	Health care practitioners	24	76	62
2019	Communications or public affairs	0	100	16
2019	Administration and operations	14	86	160
2019	Financial management	14	86	33
2019	Information technology	30	70	14
2019	Policy	13	87	64
2019	Project management	12	88	65
2019	Other services to the public	22	78	38
2019	None of the above	17	83	42
2018	Health care practitioners	17	83	86
2018	Communications or public affairs	0	100	15
2018	Administration and operations	17	83	121
2018	Financial management	18	82	30
2018	Policy	18	82	40
2018	Project management	16	84	59
2018	None of the above	11	89	51

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	67	33	23
2020	Health care practitioners	50	50	49
2020	Communications or public affairs	75	25	20
2020	Administration and operations	60	40	126
2020	Financial management	59	41	28
2020	Policy	58	42	59
2020	Project management	53	47	44
2020	Other services to the public	58	42	37
2020	None of the above	52	48	30
2019	Client contact centre	67	33	30
2019	Health care practitioners	73	27	62
2019	Communications or public affairs	58	42	16
2019	Administration and operations	55	45	159
2019	Human resources	57	43	11
2019	Financial management	50	50	33
2019	Information management	52	48	17
2019	Information technology	49	51	14
2019	Policy	68	32	64
2019	Project management	59	41	65
2019	Other services to the public	55	45	38
2019	None of the above	42	58	42
2018	Client contact centre	57	43	45
2018	Health care practitioners	61	39	86
2018	Administration and operations	56	44	121
2018	Financial management	47	53	30
2018	Policy	71	29	40
2018	Project management	42	58	58
2018	Other services to the public	34	66	32
2018	None of the above	45	55	51

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	38	62	23
2020	Health care practitioners	27	73	49
2020	Communications or public affairs	25	75	20
2020	Administration and operations	26	74	126
2020	Financial management	38	62	28
2020	Policy	39	61	59
2020	Project management	36	64	44
2020	Other services to the public	31	69	37
2019	Client contact centre	40	60	30
2019	Health care practitioners	35	65	62
2019	Communications or public affairs	48	52	16
2019	Administration and operations	31	69	159
2019	Human resources	45	55	11
2019	Financial management	25	75	33
2019	Information management	49	51	17
2019	Information technology	52	48	14
2019	Policy	38	62	64
2019	Project management	22	78	65
2019	Other services to the public	29	71	38
2019	None of the above	22	78	42
2018	Client contact centre	30	70	45
2018	Health care practitioners	29	71	86
2018	Administration and operations	26	74	121
2018	Financial management	35	65	30
2018	Policy	42	58	40
2018	Project management	19	81	58
2018	Other services to the public	39	61	32
2018	None of the above	21	79	51

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	12	88	126
2020	Financial management	17	83	28
2020	Information technology	0	100	10
2020	Policy	14	86	59
2020	Project management	15	85	44
2020	None of the above	14	86	30
2019	Health care practitioners	10	90	62
2019	Administration and operations	6	94	159
2019	Human resources	0	100	11
2019	Policy	13	87	64
2019	Project management	9	91	65
2019	None of the above	16	84	42
2018	Communications or public affairs	0	100	15
2018	Administration and operations	4	96	121
2018	Financial management	15	85	30
2018	Policy	20	80	40
2018	Other services to the public	13	87	32

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	19	81	23
2020	Health care practitioners	20	80	49
2020	Administration and operations	18	82	126
2020	Financial management	32	68	28
2020	Policy	25	75	59
2020	Project management	24	76	44
2020	Other services to the public	15	85	37
2020	None of the above	25	75	30
2019	Client contact centre	34	66	30
2019	Health care practitioners	23	77	62
2019	Communications or public affairs	0	100	16
2019	Administration and operations	23	77	159
2019	Financial management	35	65	33
2019	Policy	14	86	64
2019	Project management	31	69	65
2019	Other services to the public	31	69	38
2019	None of the above	25	75	42
2018	Client contact centre	19	81	45
2018	Health care practitioners	18	82	86
2018	Administration and operations	19	81	121
2018	Financial management	32	68	30
2018	Policy	20	80	40
2018	Project management	13	87	58
2018	Other services to the public	12	88	32
2018	None of the above	10	90	51

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	10	90	49
2020	Administration and operations	15	85	126
2020	Policy	12	88	59
2020	Project management	13	87	44
2019	Client contact centre	14	86	30
2019	Health care practitioners	14	86	62
2019	Communications or public affairs	0	100	16
2019	Administration and operations	6	94	159
2019	Human resources	0	100	11
2019	Financial management	16	84	33
2019	Information technology	44	56	14
2019	Policy	8	92	64
2019	Other services to the public	22	78	38
2018	Client contact centre	12	88	45
2018	Health care practitioners	7	93	86
2018	Communications or public affairs	0	100	15
2018	Administration and operations	7	93	121
2018	Project management	16	84	58
2018	Other services to the public	14	86	32

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	7	93	126
2020	Information management	0	100	10
2020	Information technology	0	100	10
2020	Policy	12	88	59
2020	Project management	11	89	44
2019	Communications or public affairs	0	100	16
2019	Administration and operations	4	96	159
2019	Human resources	0	100	11
2019	Other services to the public	14	86	38
2018	Client contact centre	0	100	45
2018	Health care practitioners	7	93	86
2018	Communications or public affairs	0	100	15
2018	Science and technology	0	100	11
2018	Administration and operations	7	93	121
2018	Information management	0	100	13
2018	None of the above	0	100	51

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	19	81	49
2020	Administration and operations	11	89	126
2020	Information technology	0	100	10
2020	Policy	10	90	59
2020	Project management	11	89	44
2019	Client contact centre	23	77	30
2019	Administration and operations	19	81	159
2019	Information management	26	74	17
2019	Policy	12	88	64
2019	None of the above	16	84	42
2018	Client contact centre	17	83	45
2018	Health care practitioners	10	90	86
2018	Administration and operations	15	85	121
2018	Financial management	18	82	30
2018	Project management	18	82	58
2018	None of the above	16	84	51

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	15	85	49
2020	Administration and operations	12	88	126
2020	Information management	0	100	10
2020	Policy	22	78	59
2020	Project management	12	88	44
2020	Other services to the public	19	81	37
2020	None of the above	26	74	30
2019	Health care practitioners	18	82	62
2019	Administration and operations	9	91	159
2019	Human resources	0	100	11
2019	Financial management	14	86	33
2019	Policy	11	89	64
2019	Project management	8	92	65
2019	None of the above	16	84	42
2018	Health care practitioners	9	91	86
2018	Science and technology	0	100	11
2018	Administration and operations	15	85	121
2018	Project management	13	87	58
2018	None of the above	8	92	51

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	19	81	49
2020	Administration and operations	23	77	126
2020	Financial management	22	78	28
2020	Policy	14	86	59
2020	Project management	19	81	44
2020	Other services to the public	24	76	37
2020	None of the above	26	74	30
2019	Health care practitioners	20	80	62
2019	Administration and operations	24	76	159
2019	Financial management	23	77	33
2019	Policy	15	85	64
2019	Project management	26	74	65
2019	Other services to the public	36	64	38
2019	None of the above	23	77	42
2018	Client contact centre	24	76	45
2018	Health care practitioners	26	74	86
2018	Communications or public affairs	36	64	15
2018	Administration and operations	23	77	121
2018	Financial management	23	77	30
2018	Policy	20	80	40
2018	Project management	29	71	58
2018	Other services to the public	26	74	32
2018	None of the above	30	70	51

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	17	83	117
2019	Administration and operations	10	90	153
2018	Client contact centre	17	83	45
2018	Health care practitioners	9	91	80
2018	Administration and operations	8	92	113
2018	Project management	8	92	58
2018	Other services to the public	13	87	31
2018	None of the above	8	92	51

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	11	89	117
2020	Information management	0	100	10
2020	Project management	13	87	39
2019	Administration and operations	11	89	153
2019	Other services to the public	19	81	33
2018	Client contact centre	13	87	45
2018	Health care practitioners	21	79	80
2018	Administration and operations	19	81	113
2018	Financial management	16	84	28
2018	Policy	14	86	39
2018	Project management	15	85	58
2018	None of the above	18	82	51

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	8	92	117
2020	Information technology	0	100	10
2020	Policy	12	88	52
2019	Administration and operations	7	93	153
2019	Other services to the public	0	100	33
2018	Science and technology	0	100	11
2018	Administration and operations	6	94	113
2018	Financial management	0	100	28
2018	Policy	12	88	39
2018	None of the above	10	90	51

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	11	89	117
2020	Information management	0	100	10
2019	Administration and operations	6	94	153
2018	Client contact centre	13	87	45
2018	Communications or public affairs	0	100	15
2018	Administration and operations	7	93	113

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	11	89	117
2020	Policy	12	88	52
2020	Project management	18	82	39
2019	Administration and operations	14	86	153
2019	Human resources	0	100	11
2018	Client contact centre	16	84	45
2018	Health care practitioners	13	87	80
2018	Administration and operations	9	91	113
2018	Policy	11	89	39
2018	Project management	15	85	58

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	10	90	117
2020	Information management	0	100	10
2020	Information technology	0	100	10
2019	Administration and operations	6	94	153
2019	Human resources	0	100	11
2018	Client contact centre	10	90	45
2018	Health care practitioners	8	92	80
2018	Science and technology	0	100	11
2018	Administration and operations	14	86	113
2018	Policy	15	85	39
2018	Project management	13	87	58
2018	None of the above	14	86	51

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	11	89	117
2020	Policy	25	75	52
2020	Project management	17	83	39
2019	Administration and operations	10	90	153
2018	Client contact centre	16	84	45
2018	Health care practitioners	7	93	80
2018	Administration and operations	15	85	113
2018	Policy	13	87	39

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	13	87	117
2020	Project management	17	83	39
2019	Administration and operations	8	92	153
2018	Health care practitioners	17	83	80
2018	Administration and operations	14	86	113
2018	Project management	8	92	58
2018	None of the above	16	84	51

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	20	80	117
2020	Information technology	0	100	10
2020	Policy	10	90	52
2020	Project management	23	77	39
2019	Communications or public affairs	0	100	16
2019	Administration and operations	10	90	153
2018	Client contact centre	13	87	45
2018	Health care practitioners	15	85	80
2018	Science and technology	0	100	11
2018	Administration and operations	12	88	113
2018	Financial management	19	81	28
2018	Project management	10	90	58

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	41	59	117
2020	Policy	40	60	52
2020	Project management	41	59	39
2019	Communications or public affairs	35	65	16
2019	Administration and operations	36	64	153
2019	Other services to the public	22	78	33
2018	Client contact centre	31	69	45
2018	Health care practitioners	30	70	80
2018	Science and technology	52	48	11
2018	Administration and operations	31	69	113
2018	Financial management	45	55	28
2018	Policy	37	63	39
2018	Project management	40	60	58
2018	Other services to the public	14	86	31
2018	None of the above	30	70	51

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	6	94	117
2020	Information technology	0	100	10
2019	Communications or public affairs	0	100	16
2019	Administration and operations	6	94	153
2018	Health care practitioners	9	91	80
2018	Communications or public affairs	0	100	15
2018	Administration and operations	5	95	113
2018	Policy	20	80	39
2018	Other services to the public	13	87	31
2018	None of the above	12	88	51

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	54	46	117
2020	Information technology	49	51	10
2020	Policy	56	44	52
2020	Project management	50	50	39
2019	Communications or public affairs	46	54	16
2019	Administration and operations	51	49	153
2019	Other services to the public	39	61	33
2018	Client contact centre	41	59	45
2018	Health care practitioners	42	58	80
2018	Communications or public affairs	43	57	15
2018	Administration and operations	53	47	113
2018	Financial management	59	41	28
2018	Policy	50	50	39
2018	Project management	50	50	58
2018	Other services to the public	35	65	31
2018	None of the above	38	62	51

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2020	Information management	100	10
2020	Information technology	100	10
2019	Communications or public affairs	100	16
2019	Human resources	100	11
2019	Other services to the public	100	33
2018	Client contact centre	100	45
2018	Health care practitioners	100	80
2018	Communications or public affairs	100	15
2018	Administration and operations	100	113
2018	Other services to the public	100	31

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	60	40	117
2020	Information technology	49	51	10
2020	Policy	61	39	52
2020	Project management	60	40	39
2019	Communications or public affairs	70	30	16
2019	Administration and operations	63	37	153
2019	Other services to the public	69	31	33
2018	Client contact centre	52	48	45
2018	Health care practitioners	66	34	80
2018	Communications or public affairs	55	45	15
2018	Administration and operations	61	39	113
2018	Financial management	58	42	28
2018	Policy	66	34	39
2018	Project management	65	35	58
2018	Other services to the public	60	40	31
2018	None of the above	60	40	51

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Information management	0	100	10
2020	Policy	0	100	52
2020	Project management	0	100	39
2019	Communications or public affairs	0	100	16
2019	Administration and operations	5	95	153
2018	Communications or public affairs	0	100	15
2018	Administration and operations	5	95	113
2018	Financial management	0	100	28
2018	Other services to the public	0	100	31

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	15	85	117
2020	Policy	15	85	52
2019	Communications or public affairs	0	100	16
2019	Administration and operations	12	88	153
2018	Client contact centre	15	85	45
2018	Health care practitioners	13	87	80
2018	Communications or public affairs	0	100	15
2018	Science and technology	0	100	11
2018	Administration and operations	18	82	113
2018	Financial management	16	84	28
2018	Project management	15	85	58

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	23	20	20	8	8	17	4	54	20	173
2020	Health care practitioners	13	15	26	6	12	23	5	39	25	232
2020	Federal regulators	7	14	36	0	0	28	15	37	0	12
2020	Compliance, inspection and enforcement	8	16	14	11	9	33	8	42	35	47
2020	Communications or public affairs	18	10	20	5	13	29	5	43	27	105
2020	Security	37	10	16	5	5	14	14	65	13	20
2020	Science and technology	9	13	21	13	11	24	7	33	36	43
2020	Legal services	9	9	32	0	9	41	0	31	16	10
2020	Administration and operations	20	15	19	8	9	25	5	49	24	776
2020	Human resources	11	24	21	14	3	19	9	48	23	36
2020	Financial management	17	19	16	3	7	30	8	58	16	275
2020	Procurement	21	10	26	0	6	21	17	49	10	30
2020	Real property	7	13	16	15	9	30	10	33	41	33
2020	Materiel management	36	7	8	0	0	24	26	85	0	11
2020	Information management	22	16	21	3	7	27	5	55	14	111
2020	Information technology	25	17	18	6	4	26	4	60	14	120
2020	Evaluation	0	14	7	7	35	30	7	23	66	13
2020	Data sciences	17	23	13	5	7	27	8	60	19	57
2020	Policy	16	14	17	8	7	31	7	48	25	404
2020	Project management	15	15	20	9	10	24	6	44	27	290
2020	Other services to the public	18	14	18	11	7	27	5	46	27	199
2020	None of the above	11	15	19	6	10	29	9	42	26	228
2019	Client contact centre	17	19	20	9	12	18	6	47	27	133
2019	Health care practitioners	12	19	20	13	15	18	3	39	36	240
2019	Compliance, inspection and enforcement	18	19	13	3	9	33	6	60	19	43
2019	Communications or public affairs	5	17	17	13	13	29	5	34	39	75
2019	Security	27	5	24	6	5	21	11	48	16	18
2019	Science and technology	9	17	17	6	8	33	11	46	25	36
2019	Administration and operations	16	16	20	11	13	19	5	42	31	732
2019	Human resources	4	24	20	9	12	23	7	41	30	41
2019	Financial management	9	17	26	9	13	20	6	35	30	225
2019	Procurement	21	6	23	4	17	26	3	39	29	22
2019	Real property	3	14	35	9	17	15	7	22	34	27
2019	Information management	15	15	23	10	8	24	5	43	25	94
2019	Information technology	21	18	13	13	10	21	5	52	30	80
2019	Evaluation	13	21	7	0	22	29	7	53	35	12
2019	Data sciences	13	12	19	8	9	28	10	40	28	46
2019	Policy	7	18	21	8	13	27	6	38	31	314
2019	Project management	12	16	24	9	12	21	5	38	29	288
2019	Other services to the public	16	9	23	7	13	27	5	37	30	181
2019	None of the above	17	16	21	10	11	23	3	45	28	210
2018	Client contact centre	18	17	28	9	13	12	3	41	26	162
2018	Health care practitioners	12	16	25	12	12	19	5	36	31	319
2018	Compliance, inspection and enforcement	11	18	20	7	5	32	8	47	20	52
2018	Communications or public affairs	1	22	22	11	6	35	1	37	28	56
2018	Science and technology	5	31	30	6	8	17	2	45	17	46
2018	Administration and operations	13	20	23	11	11	18	4	43	28	651
2018	Human resources	23	30	19	6	4	17	1	65	12	71
2018	Financial management	12	23	29	12	8	11	6	42	23	191
2018	Procurement	17	18	33	0	9	18	5	45	12	16
2018	Real property	11	17	37	10	4	14	7	36	18	25
2018	Information management	14	11	22	4	9	32	9	43	21	71
2018	Information technology	16	21	21	8	4	24	5	53	17	42
2018	Data sciences	17	16	20	0	4	25	18	58	7	53
2018	Policy	7	18	21	12	15	21	7	35	37	230
2018	Project management	8	19	26	12	13	18	4	35	32	248
2018	Other services to the public	18	17	26	13	8	12	6	42	26	149
2018	None of the above	10	10	26	14	13	19	8	27	37	193

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	30	28	21	9	6	4	1	61	16	171
2020	Health care practitioners	22	25	27	6	10	9	0	52	18	232
2020	Federal regulators	21	35	37	0	0	8	0	60	0	12
2020	Compliance, inspection and enforcement	26	36	19	7	6	2	5	66	14	47
2020	Communications or public affairs	31	23	19	5	9	13	1	63	15	105
2020	Security	46	24	11	0	10	10	0	77	11	20
2020	Science and technology	21	24	30	12	12	2	0	46	24	42
2020	Legal services	18	41	32	0	9	0	0	59	9	10
2020	Administration and operations	32	29	18	7	7	7	1	65	15	775
2020	Human resources	26	29	24	5	3	13	0	63	9	36
2020	Financial management	28	33	17	3	6	13	0	71	9	276
2020	Procurement	39	23	23	0	9	3	3	66	10	30
2020	Real property	18	39	15	14	7	4	3	62	22	33
2020	Materiel management	51	7	15	0	0	0	26	79	0	11
2020	Information management	37	28	16	7	4	7	0	70	12	111
2020	Information technology	41	29	17	3	5	4	1	74	9	119
2020	Evaluation	23	28	21	0	28	0	0	51	28	13
2020	Data sciences	32	35	12	3	6	11	2	76	10	57
2020	Policy	24	31	19	9	4	12	0	63	15	404
2020	Project management	28	25	19	11	9	9	1	58	22	292
2020	Other services to the public	29	25	20	11	6	8	0	59	19	199
2020	None of the above	24	25	21	10	7	11	1	56	20	228
2019	Client contact centre	31	22	15	10	9	8	4	61	22	133
2019	Health care practitioners	23	34	18	7	11	8	0	61	19	240
2019	Compliance, inspection and enforcement	25	31	16	7	4	14	3	67	14	43
2019	Communications or public affairs	18	27	21	14	8	11	2	51	25	75
2019	Security	27	10	30	11	5	11	6	45	20	18
2019	Science and technology	16	32	21	4	5	21	0	61	12	37
2019	Administration and operations	30	25	21	10	9	5	1	58	20	734
2019	Human resources	18	25	29	9	7	12	0	49	19	41
2019	Financial management	20	30	21	9	9	8	2	56	20	225
2019	Procurement	25	25	17	4	17	13	0	57	24	22
2019	Real property	20	24	25	13	17	0	0	45	30	27
2019	Information management	31	32	11	7	5	13	2	73	14	94
2019	Information technology	36	28	13	12	7	5	0	67	20	79
2019	Evaluation	28	35	22	0	7	7	0	68	8	12
2019	Data sciences	27	24	14	13	4	16	2	62	21	46
2019	Policy	17	36	18	12	9	7	1	58	22	315
2019	Project management	21	26	21	10	11	9	0	53	24	289
2019	Other services to the public	28	19	20	9	12	12	1	54	24	180
2019	None of the above	28	30	16	9	9	7	2	63	20	213
2018	Client contact centre	26	30	22	7	9	6	0	60	17	162
2018	Health care practitioners	25	31	20	8	8	7	0	61	17	321
2018	Compliance, inspection and enforcement	19	31	16	7	5	18	4	64	15	52
2018	Communications or public affairs	12	21	24	21	4	18	0	41	30	56
2018	Science and technology	23	35	25	6	7	4	0	60	13	45
2018	Administration and operations	24	32	20	8	8	7	0	61	18	650
2018	Human resources	33	35	12	11	4	6	0	72	15	71
2018	Financial management	22	34	22	11	5	5	1	59	17	191
2018	Procurement	17	29	40	0	9	0	5	48	9	16
2018	Real property	21	25	23	11	7	14	0	53	21	26
2018	Information management	27	26	22	3	9	11	2	61	14	70
2018	Information technology	32	37	10	4	8	8	0	75	13	42
2018	Data sciences	33	24	9	9	4	12	9	72	17	53
2018	Policy	15	31	23	13	8	8	0	51	23	229
2018	Project management	17	32	22	14	9	5	0	52	25	247
2018	Other services to the public	28	25	27	8	7	6	0	56	15	149
2018	None of the above	19	25	24	15	9	9	0	48	26	193

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	9	91	173
2020	Health care practitioners	12	88	232
2020	Federal regulators	0	100	12
2020	Communications or public affairs	7	93	105
2020	Science and technology	14	86	43
2020	Administration and operations	10	90	772
2020	Financial management	4	96	275
2020	Procurement	0	100	30
2020	Information technology	4	96	119
2020	Policy	10	90	403
2020	Project management	11	89	288
2020	Other services to the public	11	89	199
2020	None of the above	10	90	226
2019	Client contact centre	11	89	133
2019	Health care practitioners	9	91	241
2019	Communications or public affairs	9	91	74
2019	Science and technology	13	87	37
2019	Administration and operations	15	85	730
2019	Human resources	17	83	39
2019	Financial management	7	93	225
2019	Real property	23	77	27
2019	Information technology	10	90	81
2019	Data sciences	15	85	46
2019	Policy	16	84	314
2019	Project management	13	87	288
2019	Other services to the public	15	85	179
2019	None of the above	12	88	213
2018	Client contact centre	15	85	162
2018	Health care practitioners	12	88	323
2018	Communications or public affairs	12	88	56
2018	Science and technology	9	91	46
2018	Administration and operations	12	88	656
2018	Human resources	8	92	70
2018	Financial management	9	91	192
2018	Real property	24	76	26
2018	Information management	9	91	71
2018	Information technology	15	85	42
2018	Policy	13	87	230
2018	Project management	14	86	248
2018	Other services to the public	12	88	150
2018	None of the above	14	86	192

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	37	63	17
2020	Health care practitioners	38	62	25
2020	Administration and operations	33	67	78
2020	Policy	35	65	43
2020	Project management	26	74	33
2020	Other services to the public	39	61	24
2020	None of the above	40	60	21
2019	Client contact centre	34	66	16
2019	Health care practitioners	28	72	23
2019	Administration and operations	37	63	107
2019	Financial management	38	62	16
2019	Policy	45	55	51
2019	Project management	28	72	38
2019	Other services to the public	51	49	27
2019	None of the above	45	55	24
2018	Client contact centre	39	61	26
2018	Health care practitioners	20	80	38
2018	Administration and operations	26	74	76
2018	Financial management	43	57	18
2018	Policy	45	55	31
2018	Project management	49	51	35
2018	Other services to the public	23	77	16
2018	None of the above	63	37	27

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	54	46	25
2020	Administration and operations	77	23	78
2020	Financial management	100	0	12
2020	Policy	81	19	43
2020	Project management	79	21	33
2020	Other services to the public	65	35	24
2019	Health care practitioners	56	44	23
2019	Administration and operations	67	33	107
2019	Financial management	63	37	16
2019	Policy	73	27	51
2019	Project management	80	20	38
2019	Other services to the public	79	21	27
2019	None of the above	70	30	24
2018	Client contact centre	77	23	26
2018	Health care practitioners	52	48	38
2018	Administration and operations	81	19	76
2018	Policy	68	32	31
2018	Project management	78	22	35
2018	Other services to the public	44	56	16
2018	None of the above	74	26	27

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Other services to the public	0	100	24
2019	Administration and operations	6	94	107
2019	Project management	0	100	38
2019	Other services to the public	0	100	27
2018	Other services to the public	0	100	16

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Client contact centre	100	17
2020	Administration and operations	100	78
2020	Financial management	100	12
2020	Policy	100	43
2020	Project management	100	33
2019	Client contact centre	100	16
2019	Administration and operations	100	107
2019	Financial management	100	16
2019	Policy	100	51
2019	Project management	100	38
2019	Other services to the public	100	27
2019	None of the above	100	24
2018	Client contact centre	100	26
2018	Administration and operations	100	76
2018	Financial management	100	18
2018	Policy	100	31
2018	Project management	100	35
2018	Other services to the public	100	16
2018	None of the above	100	27

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	0	100	25
2020	Administration and operations	11	89	78
2020	Financial management	0	100	12
2020	Policy	12	88	43
2019	Administration and operations	9	91	107
2019	Other services to the public	0	100	27
2018	Health care practitioners	11	89	38
2018	Financial management	0	100	18
2018	Other services to the public	0	100	16

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	29	71	25
2020	Administration and operations	10	90	78
2020	Financial management	0	100	12
2020	Policy	12	88	43
2020	Project management	21	79	33
2020	Other services to the public	27	73	24
2019	Health care practitioners	33	67	23
2019	Administration and operations	16	84	107
2019	Policy	16	84	51
2019	Project management	14	86	38
2019	Other services to the public	29	71	27
2019	None of the above	22	78	24
2018	Client contact centre	17	83	26
2018	Health care practitioners	30	70	38
2018	Administration and operations	7	93	76
2018	Project management	14	86	35
2018	Other services to the public	32	68	16
2018	None of the above	15	85	27

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	19	81	25
2020	Administration and operations	8	92	78
2020	Financial management	0	100	12
2020	Other services to the public	0	100	24
2019	Administration and operations	11	89	107
2019	Other services to the public	15	85	27
2019	None of the above	30	70	24
2018	Administration and operations	12	88	76
2018	Policy	0	100	31

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	35	65	17
2020	Health care practitioners	32	68	25
2020	Administration and operations	45	55	78
2020	Policy	58	42	43
2020	Project management	38	62	33
2020	Other services to the public	52	48	24
2020	None of the above	61	39	21
2019	Client contact centre	63	37	16
2019	Health care practitioners	54	46	23
2019	Administration and operations	51	49	106
2019	Financial management	61	39	15
2019	Policy	63	37	51
2019	Project management	35	65	37
2019	Other services to the public	49	51	27
2019	None of the above	57	43	24
2018	Client contact centre	40	60	26
2018	Health care practitioners	54	46	38
2018	Administration and operations	44	56	75
2018	Financial management	43	57	18
2018	Policy	55	45	31
2018	Project management	47	53	34
2018	Other services to the public	36	64	17
2018	None of the above	45	55	27

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	26	74	25
2020	Administration and operations	31	69	78
2020	Financial management	43	57	12
2020	Policy	26	74	43
2020	Project management	23	77	33
2020	Other services to the public	31	69	24
2020	None of the above	40	60	21
2019	Health care practitioners	24	76	23
2019	Administration and operations	25	75	106
2019	Policy	29	71	51
2019	Project management	27	73	37
2019	Other services to the public	21	79	27
2019	None of the above	30	70	24
2018	Client contact centre	16	84	26
2018	Health care practitioners	16	84	38
2018	Administration and operations	34	66	75
2018	Policy	35	65	31
2018	Project management	38	62	34
2018	Other services to the public	37	63	17
2018	None of the above	34	66	27

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	17	83	78
2020	Policy	19	81	43
2020	Project management	24	76	33
2020	None of the above	22	78	21
2019	Health care practitioners	43	57	23
2019	Administration and operations	15	85	106
2019	Policy	16	84	51
2019	Project management	23	77	37
2019	Other services to the public	21	79	27
2019	None of the above	30	70	24
2018	Health care practitioners	13	87	38
2018	Administration and operations	21	79	75
2018	Financial management	27	73	18
2018	Policy	16	84	31
2018	Project management	17	83	34

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	0	100	17
2020	Financial management	0	100	12
2019	Administration and operations	6	94	106
2019	Financial management	0	100	15
2018	None of the above	0	100	27

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	37	63	25
2020	Administration and operations	30	70	78
2020	Policy	23	77	43
2020	Project management	28	72	33
2020	Other services to the public	18	82	24
2020	None of the above	22	78	21
2019	Health care practitioners	25	75	23
2019	Administration and operations	23	77	106
2019	Policy	21	79	51
2019	Project management	32	68	37
2019	Other services to the public	26	74	27
2019	None of the above	21	79	24
2018	Health care practitioners	23	77	38
2018	Administration and operations	14	86	75
2018	Policy	29	71	31
2018	Project management	18	82	34
2018	Other services to the public	28	72	17
2018	None of the above	25	75	27

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	19	81	25
2020	Administration and operations	26	74	78
2020	Policy	16	84	43
2020	Project management	26	74	33
2019	Administration and operations	19	81	106
2019	Policy	28	72	51
2019	Project management	22	78	37
2019	Other services to the public	26	74	27
2018	Client contact centre	16	84	26
2018	Administration and operations	23	77	75
2018	Financial management	38	62	18
2018	Policy	23	77	31
2018	Project management	29	71	34
2018	None of the above	17	83	27

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	6	94	78
2020	Financial management	0	100	12
2020	Other services to the public	0	100	24
2019	Client contact centre	0	100	16
2019	Health care practitioners	0	100	23
2019	Financial management	0	100	15
2019	Policy	0	100	51
2018	Health care practitioners	0	100	38
2018	Administration and operations	0	100	75
2018	Policy	0	100	31
2018	Other services to the public	0	100	17

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2020	Financial management	100	12
2019	Client contact centre	100	16
2019	Health care practitioners	100	23
2019	Financial management	100	15
2019	Project management	100	37
2019	None of the above	100	24
2018	Client contact centre	100	26
2018	Health care practitioners	100	38
2018	Policy	100	31
2018	Project management	100	34
2018	Other services to the public	100	17
2018	None of the above	100	27

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	7	93	78
2020	Policy	12	88	43
2020	Other services to the public	0	100	24
2019	Health care practitioners	0	100	23
2019	Administration and operations	12	88	106
2019	Policy	12	88	51
2019	Project management	13	87	37
2019	None of the above	0	100	24
2018	Client contact centre	0	100	26
2018	None of the above	0	100	27

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	15	85	78
2020	Policy	21	79	43
2020	Project management	18	82	33
2020	Other services to the public	0	100	24
2020	None of the above	22	78	21
2019	Administration and operations	19	81	106
2019	Project management	15	85	37
2019	Other services to the public	20	80	27
2019	None of the above	0	100	24
2018	Administration and operations	12	88	75
2018	Project management	14	86	34

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	Client contact centre	100	17
2020	Health care practitioners	100	25
2020	Administration and operations	100	78
2020	Financial management	100	12
2020	Policy	100	43
2020	Other services to the public	100	24
2019	Client contact centre	100	16
2019	Health care practitioners	100	23
2019	Administration and operations	100	106
2019	Financial management	100	15
2019	Project management	100	37
2019	Other services to the public	100	27
2019	None of the above	100	24
2018	Client contact centre	100	26
2018	Health care practitioners	100	38
2018	Administration and operations	100	75
2018	Financial management	100	18
2018	Policy	100	31
2018	Project management	100	34
2018	Other services to the public	100	17
2018	None of the above	100	27

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	17	83	78
2020	Policy	35	65	43
2019	Administration and operations	13	87	106
2019	Other services to the public	17	83	27
2018	Administration and operations	15	85	75
2018	Project management	16	84	34

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	Client contact centre	100	17
2020	Health care practitioners	100	25
2020	Administration and operations	100	78
2020	Financial management	100	12
2020	Policy	100	43
2020	Project management	100	33
2020	Other services to the public	100	24
2019	Client contact centre	100	16
2019	Health care practitioners	100	23
2019	Administration and operations	100	106
2019	Financial management	100	15
2019	Policy	100	51
2019	Project management	100	37
2019	Other services to the public	100	27
2019	None of the above	100	24
2018	Client contact centre	100	26
2018	Health care practitioners	100	38
2018	Financial management	100	18
2018	Policy	100	31
2018	Project management	100	34
2018	Other services to the public	100	17
2018	None of the above	100	27

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	29	71	25
2020	Administration and operations	16	84	78
2020	Project management	20	80	33
2020	None of the above	40	60	21
2019	Administration and operations	13	87	106
2019	Financial management	0	100	15
2019	Policy	14	86	51
2019	Other services to the public	17	83	27
2018	Client contact centre	27	73	26
2018	Health care practitioners	13	87	38
2018	Administration and operations	18	82	75

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	33	67	17
2020	Health care practitioners	37	63	25
2020	Administration and operations	27	73	78
2020	Policy	35	65	43
2020	Project management	40	60	33
2020	Other services to the public	30	70	24
2020	None of the above	40	60	21
2019	Health care practitioners	30	70	23
2019	Administration and operations	27	73	106
2019	Policy	39	61	49
2019	Project management	26	74	36
2019	Other services to the public	33	67	27
2018	Client contact centre	28	72	26
2018	Health care practitioners	26	74	38
2018	Administration and operations	27	73	76
2018	Financial management	35	65	18
2018	Policy	39	61	31
2018	Project management	29	71	35
2018	Other services to the public	37	63	17
2018	None of the above	23	77	27

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Health care practitioners	24	76	25
2020	Administration and operations	11	89	78
2020	Policy	19	81	43
2020	Project management	27	73	33
2020	Other services to the public	22	78	24
2019	Administration and operations	11	89	106
2019	Policy	14	86	49
2018	Administration and operations	9	91	76
2018	Policy	16	84	31
2018	Project management	16	84	35

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	0	100	17
2020	Administration and operations	8	92	78
2020	Other services to the public	0	100	24
2019	Administration and operations	5	95	106
2019	None of the above	0	100	24

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	17	83	78
2020	Policy	16	84	43
2020	Project management	26	74	33
2020	Other services to the public	18	82	24
2019	Client contact centre	32	68	16
2019	Administration and operations	15	85	106
2019	Policy	12	88	49
2019	Project management	17	83	36
2019	Other services to the public	21	79	27
2018	Administration and operations	19	81	76

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	0	100	17
2020	Administration and operations	7	93	78
2020	Policy	14	86	43
2019	Project management	0	100	36
2018	Client contact centre	0	100	26
2018	Policy	0	100	31
2018	None of the above	0	100	27

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	6	94	78
2019	Client contact centre	0	100	16
2019	Project management	0	100	36
2019	None of the above	0	100	24
2018	Client contact centre	0	100	26
2018	Project management	0	100	35
2018	Other services to the public	0	100	17
2018	None of the above	0	100	27

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Financial management	0	100	12
2019	Administration and operations	13	87	106
2019	Financial management	0	100	15
2019	Policy	12	88	49
2018	Health care practitioners	13	87	38
2018	Project management	16	84	35

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	0	100	17
2020	Policy	16	84	43
2019	Administration and operations	4	96	106
2019	Financial management	0	100	15
2019	Policy	15	85	49
2018	Administration and operations	7	93	76

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	55	45	17
2020	Health care practitioners	30	70	25
2020	Administration and operations	57	43	78
2020	Financial management	45	55	12
2020	Policy	39	61	43
2020	Project management	39	61	33
2020	Other services to the public	36	64	24
2020	None of the above	49	51	21
2019	Client contact centre	42	58	16
2019	Health care practitioners	45	55	23
2019	Administration and operations	47	53	106
2019	Financial management	66	34	15
2019	Policy	35	65	49
2019	Project management	58	42	36
2019	Other services to the public	64	36	27
2019	None of the above	61	39	24
2018	Client contact centre	55	45	26
2018	Health care practitioners	57	43	38
2018	Administration and operations	54	46	76
2018	Financial management	49	51	18
2018	Policy	36	64	31
2018	Project management	47	53	35
2018	Other services to the public	39	61	17
2018	None of the above	55	45	27

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	None of the above	0	100	23
2018	Project management	16	84	35

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	9	91	73
2018	Health care practitioners	28	72	36
2018	Administration and operations	11	89	75
2018	Project management	14	86	35

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	No (%)	Total responses
2019	Client contact centre	100	15
2019	None of the above	100	23
2018	Financial management	100	17

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	No (%)	Total responses
2020	Administration and operations	100	73
2019	None of the above	100	23
2018	Health care practitioners	100	36
2018	Financial management	100	17
2018	Policy	100	30

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	No (%)	Total responses
2019	Client contact centre	100	15
2019	None of the above	100	23
2018	Health care practitioners	100	36
2018	Project management	100	35

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	8	92	73
2018	Client contact centre	0	100	26
2018	None of the above	0	100	27

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	8	92	73
2019	Project management	13	87	35
2018	Financial management	0	100	17
2018	Other services to the public	0	100	17

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	14	86	73
2019	None of the above	0	100	23
2018	Administration and operations	15	85	75

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	13	87	73
2018	Administration and operations	19	81	75
2018	None of the above	0	100	27

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	32	68	73
2019	Client contact centre	31	69	15
2019	Project management	21	79	35
2018	Client contact centre	23	77	26
2018	Administration and operations	26	74	75
2018	Financial management	37	63	17
2018	Policy	27	73	30
2018	Project management	30	70	35

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	6	94	73
2019	Project management	0	100	35
2019	None of the above	0	100	23
2018	Health care practitioners	0	100	36

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	49	51	73
2019	Client contact centre	50	50	15
2019	Project management	43	57	35
2019	None of the above	27	73	23
2018	Client contact centre	48	52	26
2018	Health care practitioners	21	79	36
2018	Administration and operations	52	48	75
2018	Financial management	65	35	17
2018	Policy	33	67	30
2018	Project management	42	58	35
2018	Other services to the public	24	76	17
2018	None of the above	42	58	27

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	Client contact centre	100	15
2019	Project management	100	35
2019	None of the above	100	23
2018	Client contact centre	100	26
2018	Health care practitioners	100	36
2018	Administration and operations	100	75
2018	Policy	100	30
2018	Other services to the public	100	17
2018	None of the above	100	27

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	66	34	73
2019	Client contact centre	55	45	15
2019	Project management	50	50	35
2019	None of the above	82	18	23
2018	Client contact centre	60	40	26
2018	Health care practitioners	56	44	36
2018	Administration and operations	70	30	75
2018	Financial management	60	40	17
2018	Policy	57	43	30
2018	Project management	65	35	35
2018	Other services to the public	26	74	17
2018	None of the above	56	44	27

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	No (%)	Total responses
2019	Client contact centre	100	15
2019	None of the above	100	23
2018	Health care practitioners	100	36
2018	Financial management	100	17
2018	Policy	100	30
2018	Project management	100	35
2018	Other services to the public	100	17
2018	None of the above	100	27

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	15	85	73
2019	Project management	17	83	35
2018	Client contact centre	20	80	26
2018	Health care practitioners	20	80	34
2018	Administration and operations	13	87	75
2018	Project management	15	85	35
2018	None of the above	18	82	27

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	26	14	22	8	4	17	8	54	16	173
2020	Health care practitioners	14	15	30	5	4	28	6	43	13	228
2020	Federal regulators	7	21	36	0	0	28	8	43	0	12
2020	Compliance, inspection and enforcement	13	19	16	5	7	33	7	53	20	47
2020	Communications or public affairs	15	15	17	3	6	37	8	54	15	105
2020	Security	32	14	16	0	5	24	10	69	7	20
2020	Science and technology	3	16	26	13	3	35	5	31	26	43
2020	Legal services	9	9	32	0	9	41	0	31	16	10
2020	Administration and operations	22	15	23	4	4	29	4	54	13	774
2020	Human resources	14	21	21	8	3	27	6	52	17	36
2020	Financial management	17	21	16	3	3	33	7	63	11	275
2020	Procurement	21	17	22	3	0	31	7	61	5	30
2020	Real property	7	24	15	6	0	42	7	59	11	33
2020	Materiel management	29	7	14	0	0	37	13	72	0	11
2020	Information management	24	10	23	3	4	32	4	53	11	111
2020	Information technology	28	15	17	5	2	28	4	65	10	120
2020	Evaluation	0	14	14	0	28	37	7	26	50	13
2020	Data sciences	19	17	17	8	3	29	6	56	18	57
2020	Policy	16	16	16	7	5	34	6	53	20	402
2020	Project management	17	13	27	6	7	26	5	43	18	291
2020	Other services to the public	21	14	24	5	5	28	3	51	14	197
2020	None of the above	14	14	22	4	5	31	11	47	15	228
2019	Client contact centre	18	16	24	8	7	19	8	47	20	131
2019	Health care practitioners	16	19	23	5	9	24	4	49	20	238
2019	Compliance, inspection and enforcement	18	17	22	6	2	31	6	54	11	43
2019	Communications or public affairs	9	17	22	2	7	38	5	45	16	75
2019	Security	16	0	30	6	11	26	11	26	26	18
2019	Science and technology	15	11	25	3	2	35	8	46	10	36
2019	Administration and operations	19	14	25	6	8	23	5	45	20	733
2019	Human resources	13	20	24	9	7	24	2	45	22	41
2019	Financial management	12	13	36	4	6	24	6	35	14	225
2019	Procurement	9	0	35	4	13	33	6	15	27	22
2019	Real property	0	12	39	11	12	14	12	16	31	26
2019	Information management	18	16	24	4	3	30	4	52	12	94
2019	Information technology	19	18	18	9	6	27	4	53	21	80
2019	Evaluation	8	13	15	0	7	49	7	48	17	12
2019	Data sciences	11	12	19	4	9	35	10	42	23	46
2019	Policy	9	12	24	4	11	35	5	35	26	313
2019	Project management	12	16	28	7	8	22	6	40	20	289
2019	Other services to the public	21	8	22	5	11	28	6	43	24	181
2019	None of the above	13	17	24	4	8	26	8	46	18	212
2018	Client contact centre	21	20	28	7	5	16	2	50	15	161
2018	Health care practitioners	14	19	30	5	5	24	4	45	13	324
2018	Compliance, inspection and enforcement	14	18	16	5	4	32	9	56	16	51
2018	Communications or public affairs	7	13	24	6	2	47	2	39	15	55
2018	Science and technology	7	29	33	5	2	23	2	47	9	47
2018	Administration and operations	17	17	29	6	7	22	3	45	16	649
2018	Human resources	17	24	25	5	2	24	2	56	10	70
2018	Financial management	13	24	33	4	4	17	3	47	11	191
2018	Procurement	17	22	29	0	0	27	5	58	0	16
2018	Real property	6	13	41	7	5	21	7	26	16	25
2018	Information management	13	13	17	4	7	36	9	49	20	70
2018	Information technology	20	12	24	5	3	30	5	51	12	41
2018	Data sciences	11	13	22	6	0	31	18	46	11	53
2018	Policy	8	15	21	10	9	29	7	37	30	229
2018	Project management	11	16	29	8	8	24	3	38	22	243
2018	Other services to the public	16	17	34	7	8	14	3	41	18	150
2018	None of the above	12	14	31	7	5	25	6	37	18	194

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	34	28	19	6	6	6	1	67	13	171
2020	Health care practitioners	23	29	27	7	3	11	0	59	11	229
2020	Federal regulators	36	28	37	0	0	0	0	63	0	12
2020	Compliance, inspection and enforcement	33	32	13	7	5	4	5	72	13	47
2020	Communications or public affairs	29	26	14	2	6	19	4	72	10	105
2020	Security	41	24	11	0	5	19	0	81	6	20
2020	Science and technology	13	33	30	11	3	10	0	52	15	43
2020	Legal services	41	18	32	0	9	0	0	59	9	10
2020	Administration and operations	35	27	19	5	4	9	1	69	10	775
2020	Human resources	26	28	18	3	6	19	0	67	11	36
2020	Financial management	30	34	17	2	4	12	0	74	8	276
2020	Procurement	39	30	19	3	0	3	7	76	3	30
2020	Real property	16	56	9	3	0	10	5	86	3	33
2020	Materiel management	45	15	14	0	0	13	13	81	0	11
2020	Information management	36	28	21	4	5	7	0	69	9	111
2020	Information technology	44	28	16	3	2	8	0	78	4	120
2020	Evaluation	23	42	7	14	14	0	0	65	28	13
2020	Data sciences	33	34	14	5	3	8	2	75	9	55
2020	Policy	28	32	16	9	4	11	1	68	14	403
2020	Project management	28	28	20	10	6	8	1	61	17	291
2020	Other services to the public	33	24	23	6	4	10	0	64	11	198
2020	None of the above	29	27	22	8	4	9	1	62	14	228
2019	Client contact centre	32	24	19	5	7	10	4	65	14	133
2019	Health care practitioners	28	32	19	6	6	10	0	66	13	240
2019	Compliance, inspection and enforcement	27	33	17	11	0	9	3	68	13	43
2019	Communications or public affairs	25	23	27	5	5	13	2	56	12	75
2019	Security	27	5	35	6	11	11	6	38	20	18
2019	Science and technology	22	27	19	8	2	22	0	62	13	37
2019	Administration and operations	31	24	23	6	7	7	1	60	15	731
2019	Human resources	25	30	24	4	5	12	0	62	11	41
2019	Financial management	23	30	25	3	5	12	2	61	10	224
2019	Procurement	20	27	16	4	13	14	6	58	22	21
2019	Real property	16	30	26	4	18	6	0	48	24	27
2019	Information management	30	34	15	3	3	13	3	76	6	93
2019	Information technology	35	29	16	10	3	7	0	69	14	80
2019	Evaluation	28	42	15	0	7	7	0	76	8	12
2019	Data sciences	27	26	16	4	4	16	6	68	11	46
2019	Policy	21	32	19	7	10	10	1	60	19	313
2019	Project management	24	27	24	8	6	10	1	57	16	288
2019	Other services to the public	31	16	19	11	8	13	2	55	22	180
2019	None of the above	27	25	20	6	7	10	5	61	16	210
2018	Client contact centre	30	28	25	4	7	7	0	62	11	161
2018	Health care practitioners	26	30	23	7	4	10	1	62	12	324
2018	Compliance, inspection and enforcement	18	41	10	1	5	19	6	78	9	52
2018	Communications or public affairs	14	31	24	12	2	18	0	54	17	56
2018	Science and technology	18	45	28	3	4	2	0	65	7	47
2018	Administration and operations	26	27	25	8	6	8	1	58	15	648
2018	Human resources	31	33	16	9	2	7	0	70	13	71
2018	Financial management	22	38	23	6	3	6	1	66	10	192
2018	Procurement	26	11	58	0	0	0	5	39	0	16
2018	Real property	21	19	32	5	9	14	0	46	16	26
2018	Information management	23	32	15	5	9	14	3	66	16	69
2018	Information technology	25	40	13	0	8	13	0	75	9	40
2018	Data sciences	27	26	15	6	3	15	7	68	12	53
2018	Policy	16	32	21	10	10	8	2	54	22	229
2018	Project management	21	30	24	9	8	8	1	56	18	243
2018	Other services to the public	29	20	28	9	5	8	0	54	15	150
2018	None of the above	21	24	31	8	5	11	0	51	15	194

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Administration and operations	3	6	13	27	38	13	10	75	36
2020	Policy	4	8	16	16	44	12	14	68	25
2020	Project management	8	0	8	23	54	8	8	83	13
2020	Other services to the public	7	22	21	14	28	7	32	46	12
2020	None of the above	0	19	12	12	56	0	19	69	12

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	33	22	19	10	14	1	1	57	24	171
2020	Health care practitioners	26	24	23	11	15	0	0	51	26	232
2020	Federal regulators	43	0	21	8	29	0	0	43	37	12
2020	Compliance, inspection and enforcement	17	43	16	12	11	0	2	61	23	46
2020	Communications or public affairs	51	24	11	8	3	0	4	77	11	105
2020	Security	10	24	31	10	15	0	11	38	27	20
2020	Science and technology	40	20	13	11	14	0	2	61	25	43
2020	Legal services	27	14	27	9	23	0	0	41	32	10
2020	Administration and operations	33	25	17	12	12	0	1	58	25	777
2020	Human resources	46	30	10	5	9	0	0	76	14	36
2020	Financial management	44	24	13	10	9	0	0	68	19	275
2020	Procurement	51	18	21	3	7	0	0	69	10	30
2020	Real property	25	30	23	8	15	0	0	55	23	33
2020	Materiel management	15	43	21	8	14	0	0	57	22	11
2020	Information management	33	25	16	12	12	0	1	59	25	111
2020	Information technology	35	25	17	12	11	0	0	60	23	120
2020	Evaluation	63	14	0	16	7	0	0	77	23	13
2020	Data sciences	42	34	14	6	5	0	0	76	11	57
2020	Policy	40	26	15	9	9	0	2	67	18	404
2020	Project management	37	24	18	9	12	0	0	62	20	292
2020	Other services to the public	29	25	19	8	17	1	1	56	25	198
2020	None of the above	30	25	17	10	16	0	2	56	26	226

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	28	26	24	10	10	1	1	54	21	169
2020	Health care practitioners	25	29	18	17	11	1	1	54	28	231
2020	Federal regulators	30	23	32	0	15	0	0	53	15	11
2020	Compliance, inspection and enforcement	22	42	20	7	9	0	0	64	16	47
2020	Communications or public affairs	29	27	23	8	12	0	1	57	21	105
2020	Security	46	15	10	14	5	0	11	67	21	20
2020	Science and technology	25	30	27	5	13	0	0	56	17	43
2020	Legal services	27	18	41	0	14	0	0	45	14	10
2020	Administration and operations	30	31	18	10	9	0	1	62	19	775
2020	Human resources	22	34	25	5	14	0	0	56	19	36
2020	Financial management	32	30	19	10	9	0	0	62	19	273
2020	Procurement	33	36	14	14	3	0	0	70	17	29
2020	Real property	37	23	23	11	3	3	0	62	15	32
2020	Materiel management	21	50	8	0	21	0	0	72	21	11
2020	Information management	29	30	16	13	10	0	2	61	23	111
2020	Information technology	35	28	20	9	7	0	0	63	17	119
2020	Evaluation	49	14	23	0	14	0	0	63	14	13
2020	Data sciences	38	34	14	6	8	0	0	72	14	57
2020	Policy	26	37	18	10	8	0	1	64	18	403
2020	Project management	27	25	23	13	11	0	0	53	24	291
2020	Other services to the public	33	27	18	13	9	0	0	60	22	198
2020	None of the above	34	27	21	6	11	1	1	62	17	226
2019	Client contact centre	13	28	23	21	14	1	0	42	35	133
2019	Health care practitioners	17	23	22	16	22	0	0	40	38	240
2019	Compliance, inspection and enforcement	8	40	28	7	14	0	3	50	22	42
2019	Communications or public affairs	8	29	22	15	26	0	0	37	40	73
2019	Security	10	25	11	16	37	0	0	35	54	18
2019	Science and technology	12	33	13	15	26	0	0	45	42	36
2019	Administration and operations	20	24	22	13	20	0	1	44	34	729
2019	Human resources	17	31	25	5	23	0	0	48	28	41
2019	Financial management	22	25	23	15	14	0	1	47	30	225
2019	Procurement	19	43	16	8	14	0	0	63	21	22
2019	Real property	9	31	33	15	12	0	0	40	27	27
2019	Information management	24	20	20	11	19	1	5	47	31	93
2019	Information technology	25	29	10	9	22	1	2	56	33	81
2019	Evaluation	7	44	13	28	8	0	0	52	36	12
2019	Data sciences	25	28	22	8	17	0	0	53	25	46
2019	Policy	23	28	22	13	15	0	0	50	28	315
2019	Project management	17	26	20	14	22	0	1	43	36	290
2019	Other services to the public	22	23	22	17	16	1	0	45	33	180
2019	None of the above	17	23	19	21	19	0	1	41	40	213
2018	Client contact centre	15	19	26	16	22	1	2	35	38	161
2018	Health care practitioners	14	18	24	19	25	0	0	32	43	324
2018	Compliance, inspection and enforcement	15	31	21	12	21	0	0	46	33	50
2018	Communications or public affairs	11	18	34	15	22	0	0	29	37	56
2018	Science and technology	21	23	24	14	17	0	0	44	31	47
2018	Administration and operations	19	23	25	13	18	0	1	42	32	651
2018	Human resources	18	23	21	16	22	0	1	41	38	71
2018	Financial management	18	19	22	15	24	0	1	38	40	191
2018	Procurement	40	37	13	9	0	0	0	77	9	16
2018	Real property	20	24	25	13	18	0	0	44	31	25
2018	Information management	21	14	19	18	26	0	3	36	45	71
2018	Information technology	26	34	18	8	10	0	5	63	19	42
2018	Data sciences	21	21	22	9	23	2	2	44	33	53
2018	Policy	22	27	16	16	19	0	0	49	35	229
2018	Project management	16	27	29	13	14	0	0	43	28	246
2018	Other services to the public	15	23	26	13	23	0	0	38	36	150
2018	None of the above	19	18	22	18	23	0	0	37	41	193

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	21	19	30	18	10	1	1	41	28	173
2020	Health care practitioners	13	23	21	19	25	0	0	35	44	232
2020	Federal regulators	0	8	56	14	22	0	0	8	36	12
2020	Compliance, inspection and enforcement	18	22	30	13	16	0	0	40	30	47
2020	Communications or public affairs	10	19	21	22	28	0	0	29	50	105
2020	Security	26	20	19	19	10	0	6	49	31	20
2020	Science and technology	24	29	21	20	6	0	0	53	26	43
2020	Legal services	9	41	18	23	9	0	0	50	32	10
2020	Administration and operations	20	26	26	15	14	0	0	46	29	777
2020	Human resources	26	26	27	11	11	0	0	52	21	36
2020	Financial management	18	24	28	17	13	0	0	42	30	275
2020	Procurement	16	37	18	17	12	0	0	54	29	29
2020	Real property	17	17	25	11	27	3	0	35	39	33
2020	Materiel management	30	14	36	7	13	0	0	44	20	11
2020	Information management	19	30	28	12	11	0	0	49	23	111
2020	Information technology	11	34	22	19	15	0	0	45	34	120
2020	Evaluation	14	30	21	7	28	0	0	44	35	13
2020	Data sciences	7	21	39	15	15	0	2	29	31	57
2020	Policy	14	25	27	17	17	0	0	39	34	403
2020	Project management	13	26	25	20	15	0	1	40	35	291
2020	Other services to the public	21	30	16	17	15	1	1	52	33	199
2020	None of the above	21	24	22	13	19	0	0	45	33	227
2019	Client contact centre	14	24	25	16	21	0	0	38	37	132
2019	Health care practitioners	19	28	19	18	17	0	0	47	35	240
2019	Compliance, inspection and enforcement	7	25	34	20	14	0	0	33	34	43
2019	Communications or public affairs	21	20	31	18	9	0	0	41	28	75
2019	Security	19	38	37	0	5	0	0	57	5	18
2019	Science and technology	6	33	35	22	5	0	0	39	26	37
2019	Administration and operations	23	25	24	14	14	0	0	48	28	732
2019	Human resources	15	34	23	13	14	0	0	49	27	41
2019	Financial management	19	26	29	14	12	0	0	45	26	224
2019	Procurement	19	28	16	18	18	0	0	47	37	22
2019	Real property	12	28	26	18	16	0	0	40	34	27
2019	Information management	27	31	28	5	9	0	0	58	13	94
2019	Information technology	15	27	31	17	8	1	0	43	26	81
2019	Evaluation	30	43	13	7	7	0	0	73	15	12
2019	Data sciences	19	22	30	18	8	2	0	42	27	46
2019	Policy	19	25	32	14	10	0	0	44	24	314
2019	Project management	13	23	28	19	18	1	0	35	37	289
2019	Other services to the public	19	28	19	20	14	0	0	47	34	180
2019	None of the above	20	24	22	18	13	0	4	46	31	212
2018	Client contact centre	17	23	18	21	21	0	1	40	42	161
2018	Health care practitioners	16	25	28	15	16	0	0	41	31	322
2018	Compliance, inspection and enforcement	29	11	33	15	12	0	0	40	27	52
2018	Communications or public affairs	13	35	32	8	13	0	0	48	21	56
2018	Science and technology	7	36	25	22	10	0	0	43	33	47
2018	Administration and operations	16	27	26	16	14	0	1	43	30	652
2018	Human resources	24	27	21	14	14	0	0	51	28	69
2018	Financial management	17	26	30	13	15	0	0	43	28	192
2018	Procurement	5	22	51	9	14	0	0	26	23	16
2018	Real property	17	25	21	8	29	0	0	42	37	25
2018	Information management	29	26	24	9	12	0	0	55	21	71
2018	Information technology	22	38	25	9	6	0	0	60	15	42
2018	Data sciences	20	27	28	13	11	0	2	47	24	53
2018	Policy	9	26	32	17	16	0	0	35	33	229
2018	Project management	11	21	33	19	17	0	0	31	35	247
2018	Other services to the public	15	20	26	21	18	0	0	36	39	149
2018	None of the above	20	27	28	13	11	0	0	47	24	193

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	31	27	20	11	6	1	4	61	18	172
2020	Health care practitioners	24	33	18	12	11	1	2	58	24	232
2020	Federal regulators	15	14	42	8	22	0	0	28	30	12
2020	Compliance, inspection and enforcement	26	43	19	4	8	0	0	69	12	47
2020	Communications or public affairs	18	19	15	18	29	0	0	38	47	104
2020	Security	22	29	29	5	10	0	6	54	15	20
2020	Science and technology	28	36	26	10	0	0	0	64	10	43
2020	Legal services	27	32	32	0	9	0	0	59	9	10
2020	Administration and operations	28	28	21	14	8	0	0	57	22	773
2020	Human resources	37	32	16	8	8	0	0	68	16	36
2020	Financial management	23	29	22	16	9	0	0	52	25	274
2020	Procurement	20	34	23	14	9	0	0	54	23	29
2020	Real property	17	25	20	17	18	3	0	43	36	33
2020	Materiel management	37	16	20	7	13	0	8	57	21	11
2020	Information management	31	39	18	5	5	0	1	71	11	111
2020	Information technology	25	31	19	15	10	0	1	56	25	120
2020	Evaluation	21	28	23	14	14	0	0	49	28	13
2020	Data sciences	16	33	35	7	7	2	0	50	13	57
2020	Policy	14	27	29	14	15	0	0	41	30	403
2020	Project management	19	33	24	14	9	1	0	53	23	291
2020	Other services to the public	29	28	21	13	6	2	2	59	19	196
2020	None of the above	27	23	23	13	11	0	1	51	25	227
2019	Client contact centre	27	29	20	13	8	1	1	58	22	132
2019	Health care practitioners	25	39	19	10	4	0	2	65	15	239
2019	Compliance, inspection and enforcement	25	38	24	10	3	0	0	63	13	43
2019	Communications or public affairs	20	26	28	14	12	0	0	46	26	75
2019	Security	35	38	16	0	11	0	0	73	11	18
2019	Science and technology	22	38	31	9	0	0	0	60	9	36
2019	Administration and operations	27	32	21	9	9	1	1	60	18	730
2019	Human resources	18	37	16	17	10	0	2	57	27	40
2019	Financial management	23	32	27	8	10	0	0	55	18	223
2019	Procurement	39	25	4	13	19	0	0	64	32	22
2019	Real property	22	20	17	28	13	0	0	42	41	27
2019	Information management	36	34	19	3	6	1	1	72	9	93
2019	Information technology	22	35	15	14	11	1	1	59	26	80
2019	Evaluation	30	43	20	0	7	0	0	72	7	12
2019	Data sciences	25	30	18	16	8	2	0	56	25	46
2019	Policy	15	33	27	15	9	0	0	49	24	309
2019	Project management	20	35	22	14	8	1	0	55	23	286
2019	Other services to the public	29	31	20	8	10	0	2	61	18	177
2019	None of the above	33	27	20	11	7	0	2	61	19	211
2018	Client contact centre	22	28	22	15	11	1	1	51	27	161
2018	Health care practitioners	28	35	16	13	7	1	2	64	20	319
2018	Compliance, inspection and enforcement	25	34	26	9	4	2	0	61	13	52
2018	Communications or public affairs	8	39	29	13	11	0	0	47	24	55
2018	Science and technology	22	36	30	10	2	0	0	58	12	47
2018	Administration and operations	21	31	25	14	7	1	1	53	21	650
2018	Human resources	25	33	21	10	10	0	1	58	21	70
2018	Financial management	21	28	28	14	8	0	1	49	22	190
2018	Procurement	31	28	5	9	14	9	5	68	26	16
2018	Real property	22	33	22	5	18	0	0	55	24	25
2018	Information management	35	34	20	5	7	0	0	68	12	70
2018	Information technology	26	50	15	6	3	0	0	76	9	42
2018	Data sciences	24	33	26	6	9	0	2	58	15	51
2018	Policy	11	26	32	19	13	0	0	37	31	228
2018	Project management	14	28	32	16	11	0	0	42	26	242
2018	Other services to the public	20	31	27	15	7	1	0	51	22	150
2018	None of the above	21	33	24	11	8	0	3	56	19	193

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	14	24	20	20	19	3	0	39	40	172
2020	Health care practitioners	14	19	21	16	28	2	1	34	45	229
2020	Federal regulators	8	42	14	14	22	0	0	50	36	12
2020	Compliance, inspection and enforcement	17	16	29	19	17	2	0	34	37	46
2020	Communications or public affairs	17	15	22	21	25	0	0	32	45	105
2020	Security	26	14	29	11	19	0	0	41	30	20
2020	Science and technology	28	9	46	11	6	0	0	37	17	43
2020	Legal services	64	9	9	9	9	0	0	73	18	10
2020	Administration and operations	26	23	22	14	13	1	1	50	27	775
2020	Human resources	39	21	21	5	11	0	2	62	16	36
2020	Financial management	25	29	22	12	11	0	1	54	23	275
2020	Procurement	23	45	10	10	12	0	0	68	22	29
2020	Real property	19	22	17	20	22	0	0	41	42	32
2020	Materiel management	15	22	16	27	20	0	0	37	47	11
2020	Information management	27	23	22	17	11	0	0	51	28	111
2020	Information technology	18	29	19	17	16	1	0	47	33	119
2020	Evaluation	15	33	0	15	37	0	0	48	52	12
2020	Data sciences	20	27	18	16	17	0	2	47	34	57
2020	Policy	16	26	23	20	14	1	0	42	34	404
2020	Project management	21	23	21	19	14	1	0	44	34	292
2020	Other services to the public	24	20	23	16	16	0	1	45	32	197
2020	None of the above	27	16	20	19	16	2	0	44	36	226
2019	Client contact centre	15	14	25	13	34	0	0	29	46	132
2019	Health care practitioners	14	26	23	15	22	0	0	40	37	238
2019	Compliance, inspection and enforcement	14	21	29	19	17	0	0	35	36	43
2019	Communications or public affairs	20	15	21	26	17	0	0	35	44	75
2019	Security	19	38	5	21	16	0	0	57	37	18
2019	Science and technology	18	35	12	14	18	3	0	55	33	36
2019	Administration and operations	21	25	21	15	16	1	1	47	31	732
2019	Human resources	24	14	26	22	11	0	2	39	35	41
2019	Financial management	22	23	25	14	14	1	0	46	29	223
2019	Procurement	11	34	13	4	38	0	0	46	42	22
2019	Real property	21	14	18	20	26	0	0	35	47	27
2019	Information management	25	30	18	14	12	0	1	56	26	92
2019	Information technology	27	21	19	15	15	1	1	49	31	80
2019	Evaluation	25	32	17	8	17	0	0	58	25	11
2019	Data sciences	19	29	26	21	6	0	0	47	27	46
2019	Policy	16	30	25	16	13	0	1	46	29	311
2019	Project management	19	21	22	15	22	0	0	40	38	287
2019	Other services to the public	16	17	26	18	19	1	2	35	38	179
2019	None of the above	20	23	21	11	23	1	1	44	34	210
2018	Client contact centre	15	15	17	18	34	1	1	30	53	159
2018	Health care practitioners	17	20	25	16	22	0	0	37	38	322
2018	Compliance, inspection and enforcement	27	28	17	12	13	2	0	56	26	52
2018	Communications or public affairs	26	21	19	16	17	0	2	47	34	56
2018	Science and technology	23	25	11	22	18	0	0	49	40	46
2018	Administration and operations	18	22	24	15	18	1	1	41	34	649
2018	Human resources	31	24	12	16	17	0	0	55	33	68
2018	Financial management	20	20	25	21	14	0	0	40	35	190
2018	Procurement	27	26	28	0	18	0	0	53	18	16
2018	Real property	9	25	23	19	20	0	4	35	41	25
2018	Information management	26	18	20	20	10	2	3	47	33	71
2018	Information technology	17	36	24	15	8	0	0	52	23	42
2018	Data sciences	28	17	27	16	11	0	2	45	27	52
2018	Policy	14	20	29	18	18	1	0	34	37	227
2018	Project management	9	23	23	24	21	0	0	32	45	246
2018	Other services to the public	14	24	20	14	26	1	2	39	40	150
2018	None of the above	25	17	26	11	20	0	0	42	31	191

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	52	18	13	6	3	1	7	76	10	169
2020	Health care practitioners	25	27	17	18	13	0	1	52	31	229
2020	Federal regulators	43	14	21	0	22	0	0	57	22	12
2020	Compliance, inspection and enforcement	40	34	7	10	7	0	2	75	17	47
2020	Communications or public affairs	25	19	15	15	25	0	0	44	41	105
2020	Security	46	19	14	10	0	0	11	73	11	20
2020	Science and technology	44	24	23	3	6	0	0	68	9	43
2020	Administration and operations	44	25	14	9	6	0	2	71	15	773
2020	Human resources	45	32	11	8	3	0	2	78	11	36
2020	Financial management	40	29	13	11	7	0	1	70	18	276
2020	Procurement	49	28	10	7	6	0	0	77	13	29
2020	Real property	46	14	17	6	12	3	3	62	19	33
2020	Materiel management	50	16	0	0	0	0	34	100	0	11
2020	Information management	61	20	7	4	6	0	2	82	11	110
2020	Information technology	47	24	12	6	8	0	3	73	15	118
2020	Evaluation	37	21	21	0	21	0	0	58	21	13
2020	Data sciences	35	24	21	12	5	0	2	61	18	54
2020	Policy	32	29	16	12	10	0	1	62	22	398
2020	Project management	42	25	14	8	7	1	2	69	16	291
2020	Other services to the public	44	23	10	7	6	2	6	74	15	196
2020	None of the above	42	17	18	10	11	0	2	60	21	227
2019	Client contact centre	45	28	14	5	6	1	2	75	11	132
2019	Health care practitioners	38	28	13	9	10	0	2	67	19	240
2019	Compliance, inspection and enforcement	34	38	19	4	3	0	2	73	7	43
2019	Communications or public affairs	34	27	22	9	5	0	3	62	15	74
2019	Security	63	27	0	0	11	0	0	89	11	18
2019	Science and technology	53	26	12	0	6	0	3	81	6	35
2019	Administration and operations	50	23	11	5	6	0	5	77	12	732
2019	Human resources	49	18	10	11	2	0	10	74	15	41
2019	Financial management	51	25	13	3	5	0	2	78	9	225
2019	Procurement	58	16	14	0	12	0	0	74	12	22
2019	Real property	29	42	18	0	7	0	3	74	7	27
2019	Information management	70	8	5	2	5	0	9	86	8	93
2019	Information technology	55	26	4	11	0	1	3	85	11	81
2019	Evaluation	78	0	15	7	0	0	0	78	7	12
2019	Data sciences	62	21	11	4	0	0	2	85	4	46
2019	Policy	44	28	15	6	5	0	1	73	12	313
2019	Project management	42	30	13	6	7	0	1	73	13	286
2019	Other services to the public	44	26	13	7	6	0	3	73	13	178
2019	None of the above	47	25	16	5	4	0	3	75	9	212
2018	Client contact centre	44	27	9	4	9	1	6	76	13	159
2018	Health care practitioners	37	30	12	8	8	1	4	70	17	323
2018	Compliance, inspection and enforcement	52	19	21	6	1	0	0	71	7	52
2018	Communications or public affairs	40	26	21	4	8	0	2	67	12	55
2018	Science and technology	52	29	6	5	5	0	4	84	10	47
2018	Administration and operations	46	23	14	6	4	0	6	74	11	649
2018	Human resources	38	25	20	5	4	0	7	68	10	71
2018	Financial management	40	31	17	5	3	0	3	73	9	191
2018	Procurement	58	0	9	11	0	0	22	75	14	16
2018	Real property	34	19	28	3	5	0	11	59	9	25
2018	Information management	68	9	8	1	2	0	11	87	4	71
2018	Information technology	63	29	2	0	4	0	3	94	4	42
2018	Data sciences	54	24	7	6	3	0	5	83	10	52
2018	Policy	32	32	17	9	8	0	3	66	17	229
2018	Project management	32	29	22	10	6	0	1	62	16	245
2018	Other services to the public	46	28	13	5	4	1	3	77	10	149
2018	None of the above	42	27	12	3	7	3	6	76	11	191

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	29	29	22	12	6	1	2	59	18	171
2020	Health care practitioners	17	27	20	19	16	0	0	44	36	230
2020	Federal regulators	22	28	14	8	29	0	0	50	37	12
2020	Compliance, inspection and enforcement	28	26	28	10	8	0	0	54	18	47
2020	Communications or public affairs	19	17	23	21	19	0	1	37	40	104
2020	Security	35	14	20	14	5	0	11	56	21	20
2020	Science and technology	18	43	27	6	6	0	0	61	12	43
2020	Legal services	18	9	18	18	36	0	0	27	55	10
2020	Administration and operations	29	28	21	12	10	0	0	57	22	775
2020	Human resources	34	19	30	14	3	0	0	53	17	35
2020	Financial management	29	27	21	13	9	0	0	57	22	273
2020	Procurement	27	43	10	16	3	0	0	70	20	29
2020	Real property	16	37	26	6	14	0	0	53	21	33
2020	Materiel management	42	24	14	0	13	0	8	71	14	11
2020	Information management	41	18	24	9	8	0	0	59	17	110
2020	Information technology	30	32	18	6	14	0	0	62	20	120
2020	Evaluation	28	21	23	0	28	0	0	49	28	13
2020	Data sciences	16	30	34	12	8	0	0	46	21	57
2020	Policy	20	26	21	15	18	0	0	46	33	403
2020	Project management	27	25	25	11	12	0	0	52	23	287
2020	Other services to the public	30	29	15	8	15	1	1	61	24	198
2020	None of the above	30	18	21	14	17	0	0	48	31	225
2019	Client contact centre	28	32	20	8	11	1	1	60	19	132
2019	Health care practitioners	20	39	17	13	10	0	0	59	23	240
2019	Compliance, inspection and enforcement	13	44	20	11	10	0	3	59	21	43
2019	Communications or public affairs	24	28	20	16	13	0	0	51	28	75
2019	Security	57	16	10	5	11	0	0	73	16	18
2019	Science and technology	25	31	28	7	5	0	3	58	13	37
2019	Administration and operations	34	26	18	12	10	0	1	60	22	730
2019	Human resources	34	20	14	19	11	0	2	55	31	41
2019	Financial management	34	32	17	6	9	1	1	67	15	225
2019	Procurement	25	18	21	20	10	6	0	46	32	22
2019	Real property	24	31	30	7	7	0	0	55	14	27
2019	Information management	40	24	22	6	6	1	1	66	12	94
2019	Information technology	35	32	14	11	8	0	0	67	19	81
2019	Evaluation	64	15	0	22	0	0	0	78	22	12
2019	Data sciences	26	40	15	14	4	0	0	67	18	46
2019	Policy	27	32	23	10	8	0	0	59	18	314
2019	Project management	22	27	26	11	14	0	0	49	25	290
2019	Other services to the public	27	33	17	11	11	0	0	61	23	181
2019	None of the above	32	27	20	12	7	0	2	60	19	213
2018	Client contact centre	29	23	17	16	13	0	2	53	30	160
2018	Health care practitioners	23	32	21	10	13	0	0	56	24	323
2018	Compliance, inspection and enforcement	26	23	27	19	4	0	0	49	23	52
2018	Communications or public affairs	24	39	13	9	13	0	2	64	22	56
2018	Science and technology	29	33	17	11	10	0	0	62	21	47
2018	Administration and operations	31	25	22	11	9	0	1	57	21	652
2018	Human resources	31	30	22	6	5	6	0	65	11	71
2018	Financial management	23	30	27	10	11	0	0	53	20	192
2018	Procurement	23	55	9	5	0	9	0	85	5	16
2018	Real property	40	30	14	5	11	0	0	70	17	26
2018	Information management	30	25	21	11	9	0	4	57	21	71
2018	Information technology	47	30	17	5	0	0	0	78	5	42
2018	Data sciences	40	28	17	3	9	0	2	69	13	53
2018	Policy	20	27	28	11	13	0	0	47	24	227
2018	Project management	21	26	26	14	14	0	0	47	27	245
2018	Other services to the public	32	24	19	15	10	0	0	56	25	149
2018	None of the above	30	28	23	7	11	0	1	59	18	191

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	27	24	26	10	7	0	6	54	18	172
2020	Health care practitioners	24	29	20	14	10	0	3	55	25	230
2020	Federal regulators	31	15	22	0	31	0	0	46	31	11
2020	Compliance, inspection and enforcement	33	26	21	4	11	0	4	62	16	47
2020	Communications or public affairs	32	20	16	11	13	0	7	57	26	105
2020	Security	40	14	25	0	5	0	16	64	6	20
2020	Science and technology	20	33	22	14	5	0	7	56	20	42
2020	Legal services	32	23	18	18	9	0	0	55	27	10
2020	Administration and operations	33	25	17	9	10	0	6	61	21	774
2020	Human resources	44	15	31	0	5	0	5	62	6	36
2020	Financial management	34	23	22	8	7	0	6	61	16	275
2020	Procurement	38	31	17	6	3	0	3	72	10	30
2020	Real property	23	19	19	12	6	0	22	53	23	33
2020	Materiel management	27	45	8	0	21	0	0	72	21	11
2020	Information management	33	24	20	5	9	0	9	63	15	110
2020	Information technology	33	29	18	5	10	0	5	66	16	119
2020	Evaluation	35	14	30	0	21	0	0	49	21	13
2020	Data sciences	31	27	19	4	10	0	8	64	15	57
2020	Policy	29	22	19	11	14	0	6	54	26	402
2020	Project management	34	19	21	10	9	1	5	57	20	291
2020	Other services to the public	37	24	13	10	12	0	4	64	23	197
2020	None of the above	33	20	15	13	14	0	6	56	29	226

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	37	28	20	8	3	3	1	68	12	171
2020	Health care practitioners	20	33	24	14	8	0	1	54	23	231
2020	Federal regulators	39	30	7	0	24	0	0	69	24	11
2020	Compliance, inspection and enforcement	31	29	20	11	7	2	0	62	18	47
2020	Communications or public affairs	36	31	17	12	3	1	0	67	15	105
2020	Security	27	36	21	15	0	0	0	64	15	19
2020	Science and technology	32	33	18	11	5	0	2	66	16	43
2020	Legal services	50	18	14	0	18	0	0	68	18	10
2020	Administration and operations	35	36	19	6	3	1	1	72	9	771
2020	Human resources	41	31	16	8	3	0	0	73	11	36
2020	Financial management	36	36	16	6	3	1	1	74	10	276
2020	Procurement	43	37	13	3	3	0	0	80	6	30
2020	Real property	24	34	22	13	6	0	0	58	19	33
2020	Materiel management	38	27	7	8	13	0	8	70	22	11
2020	Information management	33	32	15	11	7	0	2	66	18	111
2020	Information technology	37	38	15	4	2	1	2	78	7	119
2020	Evaluation	14	51	14	14	7	0	0	65	21	13
2020	Data sciences	36	37	17	2	2	0	6	78	4	57
2020	Policy	22	46	21	6	3	0	0	69	10	402
2020	Project management	27	34	24	11	3	0	0	61	15	291
2020	Other services to the public	36	33	14	8	7	1	2	70	16	199
2020	None of the above	34	30	22	5	5	3	0	66	11	227
2019	Client contact centre	38	28	18	9	7	0	0	66	16	131
2019	Health care practitioners	24	39	20	7	9	0	0	63	17	238
2019	Compliance, inspection and enforcement	28	38	22	10	3	0	0	65	13	42
2019	Communications or public affairs	30	28	30	9	4	0	0	57	13	74
2019	Security	26	35	22	11	5	0	0	62	16	18
2019	Science and technology	12	45	15	14	10	3	0	59	26	35
2019	Administration and operations	31	33	21	8	5	0	2	66	13	731
2019	Human resources	28	26	23	15	7	0	0	54	22	41
2019	Financial management	32	31	19	9	7	2	0	65	16	222
2019	Procurement	12	39	23	7	19	0	0	51	26	22
2019	Real property	13	29	27	13	19	0	0	41	31	27
2019	Information management	31	36	17	5	4	0	6	72	10	92
2019	Information technology	21	37	21	8	11	2	0	59	20	81
2019	Evaluation	21	35	29	7	7	0	0	56	15	12
2019	Data sciences	23	40	20	11	6	0	0	63	17	45
2019	Policy	24	36	24	13	3	0	0	60	16	313
2019	Project management	22	37	24	9	7	0	0	59	17	289
2019	Other services to the public	27	38	18	8	7	1	1	66	16	178
2019	None of the above	26	32	23	10	5	1	3	61	16	211
2018	Client contact centre	33	23	23	13	8	0	1	56	21	159
2018	Health care practitioners	22	31	24	11	9	0	1	54	21	323
2018	Compliance, inspection and enforcement	27	29	29	10	2	2	0	57	13	51
2018	Communications or public affairs	19	38	30	11	1	0	2	57	12	56
2018	Science and technology	23	27	40	0	10	0	0	50	10	47
2018	Administration and operations	26	36	22	10	4	1	1	63	14	651
2018	Human resources	32	32	22	2	4	6	1	70	6	71
2018	Financial management	21	31	30	10	5	2	0	54	15	190
2018	Procurement	18	50	13	5	9	0	5	72	14	16
2018	Real property	19	31	29	12	4	5	0	53	16	24
2018	Information management	29	37	22	6	4	0	3	68	10	70
2018	Information technology	23	39	12	14	5	6	0	66	21	42
2018	Data sciences	24	34	19	10	11	0	2	59	22	53
2018	Policy	17	42	23	10	8	0	0	59	18	229
2018	Project management	15	36	24	16	7	0	0	52	24	248
2018	Other services to the public	23	35	20	11	8	2	1	60	19	150
2018	None of the above	22	34	19	12	11	2	0	57	23	191

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	35	22	29	7	4	1	2	59	11	172
2020	Health care practitioners	18	29	24	17	11	0	1	47	28	232
2020	Federal regulators	23	15	30	8	24	0	0	38	32	11
2020	Compliance, inspection and enforcement	26	24	26	11	13	0	0	50	24	47
2020	Communications or public affairs	21	27	19	20	12	1	0	48	33	105
2020	Security	22	24	20	19	14	0	0	46	33	20
2020	Science and technology	33	27	29	6	5	0	0	60	11	42
2020	Legal services	41	9	23	18	9	0	0	50	27	10
2020	Administration and operations	26	33	23	12	5	0	1	59	17	773
2020	Human resources	32	40	14	11	0	0	3	74	12	35
2020	Financial management	26	33	22	13	5	0	0	59	18	274
2020	Procurement	20	49	16	9	6	0	0	69	15	30
2020	Real property	14	26	26	24	10	0	0	40	34	33
2020	Materiel management	38	34	8	0	20	0	0	73	20	11
2020	Information management	30	34	16	9	8	0	3	66	18	111
2020	Information technology	20	31	25	17	6	0	1	52	23	119
2020	Evaluation	14	44	21	14	7	0	0	58	21	13
2020	Data sciences	24	31	16	15	8	0	6	58	25	57
2020	Policy	18	33	30	12	6	1	0	51	19	400
2020	Project management	18	34	27	14	6	0	0	52	20	290
2020	Other services to the public	31	27	18	11	11	1	2	59	22	199
2020	None of the above	32	23	23	11	8	2	1	57	20	226
2019	Client contact centre	27	28	22	15	7	0	0	55	23	131
2019	Health care practitioners	14	40	25	11	9	1	0	55	20	239
2019	Compliance, inspection and enforcement	21	33	25	11	11	0	0	54	22	42
2019	Communications or public affairs	16	26	26	20	13	0	0	42	33	75
2019	Security	10	25	32	16	16	0	0	35	33	18
2019	Science and technology	10	28	39	13	7	3	0	39	21	36
2019	Administration and operations	23	29	25	12	9	1	0	53	22	730
2019	Human resources	23	34	23	15	5	0	0	57	20	41
2019	Financial management	18	29	30	13	9	1	0	47	23	224
2019	Procurement	18	39	10	16	17	0	0	57	33	22
2019	Real property	13	21	38	14	14	0	0	34	28	27
2019	Information management	31	36	20	7	2	0	5	70	9	94
2019	Information technology	19	27	28	17	8	1	0	47	25	81
2019	Evaluation	15	34	15	22	15	0	0	49	37	12
2019	Data sciences	21	39	23	10	7	0	0	60	17	45
2019	Policy	18	34	29	13	6	0	0	52	19	314
2019	Project management	17	32	24	16	10	0	1	50	26	287
2019	Other services to the public	27	33	17	15	9	0	0	59	24	180
2019	None of the above	25	30	20	12	11	1	1	57	23	212
2018	Client contact centre	25	31	26	10	9	0	0	55	19	159
2018	Health care practitioners	21	31	22	15	10	1	1	53	25	323
2018	Compliance, inspection and enforcement	17	35	22	15	8	0	2	53	24	51
2018	Communications or public affairs	15	31	33	10	11	0	0	46	21	56
2018	Science and technology	12	27	38	15	8	0	0	39	23	47
2018	Administration and operations	19	32	25	14	8	0	1	52	22	648
2018	Human resources	23	31	23	9	7	0	7	58	17	71
2018	Financial management	19	30	27	14	11	0	0	48	25	190
2018	Procurement	13	42	18	9	5	9	5	64	16	16
2018	Real property	16	17	37	17	8	5	0	34	27	25
2018	Information management	39	28	21	7	4	1	0	68	12	70
2018	Information technology	21	40	20	13	5	0	0	61	18	42
2018	Data sciences	26	25	34	7	6	0	2	52	13	53
2018	Policy	11	29	28	18	14	0	0	40	32	227
2018	Project management	11	26	35	17	11	0	0	38	28	249
2018	Other services to the public	21	21	36	15	5	2	0	43	21	150
2018	None of the above	17	31	24	16	9	2	0	49	26	190

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	39	30	17	10	4	1	0	69	13	173
2020	Health care practitioners	23	28	21	16	10	0	1	52	26	232
2020	Federal regulators	30	24	15	7	24	0	0	54	31	11
2020	Compliance, inspection and enforcement	40	21	17	9	13	0	0	61	22	47
2020	Communications or public affairs	33	25	17	16	9	0	0	58	25	105
2020	Security	27	19	16	19	19	0	0	46	38	20
2020	Science and technology	30	43	17	10	0	0	0	73	10	43
2020	Legal services	41	18	9	32	0	0	0	59	32	10
2020	Administration and operations	31	32	20	11	4	0	1	64	16	772
2020	Human resources	36	39	11	11	3	0	0	75	13	36
2020	Financial management	35	29	19	10	6	0	1	65	17	276
2020	Procurement	34	40	15	6	6	0	0	74	12	30
2020	Real property	22	22	20	18	15	3	0	46	34	33
2020	Materiel management	45	20	0	14	13	0	8	70	30	11
2020	Information management	38	28	15	8	7	0	4	68	16	111
2020	Information technology	39	28	17	13	2	0	0	68	15	119
2020	Evaluation	37	28	21	7	7	0	0	65	14	13
2020	Data sciences	30	34	19	8	9	0	0	64	17	57
2020	Policy	24	35	22	11	7	0	0	59	18	400
2020	Project management	25	33	21	12	8	0	0	58	20	290
2020	Other services to the public	34	27	17	8	10	2	1	64	19	198
2020	None of the above	34	27	19	13	5	1	1	62	18	224
2019	Client contact centre	35	29	18	10	8	0	0	64	18	130
2019	Health care practitioners	24	38	20	8	8	0	1	63	17	238
2019	Compliance, inspection and enforcement	35	30	14	11	9	0	0	65	21	42
2019	Communications or public affairs	21	20	35	15	9	0	0	41	24	75
2019	Security	16	24	11	22	27	0	0	40	49	18
2019	Science and technology	14	33	34	8	7	3	0	49	16	36
2019	Administration and operations	29	29	20	13	8	0	1	58	22	732
2019	Human resources	33	19	12	25	11	0	0	52	36	41
2019	Financial management	22	30	25	10	11	1	0	53	22	223
2019	Procurement	12	39	19	21	9	0	0	51	30	22
2019	Real property	13	29	18	18	22	0	0	43	40	26
2019	Information management	31	35	19	10	1	0	4	69	12	94
2019	Information technology	26	34	17	14	7	1	0	61	22	81
2019	Evaluation	21	27	22	15	15	0	0	49	30	12
2019	Data sciences	25	40	20	4	11	0	0	65	15	44
2019	Policy	17	33	24	17	9	0	0	50	26	312
2019	Project management	18	30	25	15	12	0	0	48	27	288
2019	Other services to the public	29	28	22	10	9	1	1	58	20	179
2019	None of the above	26	28	20	13	10	1	2	56	24	211
2018	Client contact centre	32	28	17	13	10	0	0	60	23	159
2018	Health care practitioners	26	35	21	9	9	0	0	60	19	323
2018	Compliance, inspection and enforcement	23	28	23	21	3	0	2	52	25	51
2018	Communications or public affairs	14	37	25	13	11	0	0	51	24	56
2018	Science and technology	20	29	31	17	3	0	0	49	20	47
2018	Administration and operations	28	28	23	13	7	0	1	56	20	651
2018	Human resources	31	18	31	9	4	6	1	52	14	71
2018	Financial management	24	33	23	10	9	1	0	57	19	189
2018	Procurement	8	60	23	0	9	0	0	68	9	16
2018	Real property	23	24	31	7	8	8	0	51	16	26
2018	Information management	35	32	22	5	5	1	1	68	10	69
2018	Information technology	30	31	19	10	10	0	0	61	20	42
2018	Data sciences	27	25	24	14	9	0	2	52	23	53
2018	Policy	10	34	25	16	15	0	0	44	31	228
2018	Project management	13	29	28	17	13	0	0	42	30	246
2018	Other services to the public	18	37	22	10	12	1	0	55	22	150
2018	None of the above	16	32	22	13	15	1	1	49	29	191

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	41	24	19	9	5	1	1	66	14	171
2020	Health care practitioners	38	22	15	15	9	1	0	60	24	232
2020	Federal regulators	54	7	15	0	24	0	0	61	24	11
2020	Compliance, inspection and enforcement	50	20	11	14	5	0	0	70	19	47
2020	Communications or public affairs	53	19	14	7	6	1	0	73	12	105
2020	Security	46	35	0	10	10	0	0	81	19	20
2020	Science and technology	48	23	12	16	2	0	0	71	18	43
2020	Administration and operations	45	28	13	9	5	0	0	74	13	769
2020	Human resources	55	16	13	11	5	0	0	70	17	36
2020	Financial management	49	24	13	7	6	0	1	74	13	276
2020	Procurement	52	18	14	9	6	0	0	70	16	30
2020	Real property	35	29	13	14	3	3	3	68	18	32
2020	Materiel management	38	20	7	8	20	0	8	63	30	11
2020	Information management	48	31	9	5	6	0	2	80	11	111
2020	Information technology	49	30	10	4	4	0	2	81	9	119
2020	Evaluation	51	7	7	14	21	0	0	58	35	13
2020	Data sciences	48	29	12	5	6	0	0	77	11	57
2020	Policy	52	25	12	5	6	0	0	77	11	398
2020	Project management	40	27	14	9	9	1	0	67	19	289
2020	Other services to the public	50	23	14	6	5	2	1	75	11	197
2020	None of the above	46	22	16	6	7	2	1	70	14	227
2019	Client contact centre	39	24	14	13	10	0	0	63	23	131
2019	Health care practitioners	35	34	12	9	9	1	1	70	18	239
2019	Compliance, inspection and enforcement	32	43	16	3	6	0	0	75	8	42
2019	Communications or public affairs	38	31	25	1	4	0	1	70	5	75
2019	Security	35	11	37	5	11	0	0	46	16	18
2019	Science and technology	35	31	17	10	6	0	0	67	16	35
2019	Administration and operations	43	26	16	7	8	0	1	69	15	728
2019	Human resources	41	18	16	17	7	0	0	59	25	41
2019	Financial management	43	25	15	7	8	2	0	70	15	224
2019	Procurement	37	14	23	11	9	6	0	54	21	22
2019	Real property	34	19	23	7	17	0	0	53	24	27
2019	Information management	48	28	10	7	5	0	2	78	12	94
2019	Information technology	34	31	16	7	10	2	0	66	17	81
2019	Evaluation	36	49	7	8	0	0	0	85	8	12
2019	Data sciences	52	25	11	8	4	0	0	77	13	45
2019	Policy	46	24	15	8	7	0	0	70	15	315
2019	Project management	35	29	18	11	7	0	0	64	18	287
2019	Other services to the public	38	24	16	13	8	0	1	62	21	179
2019	None of the above	43	24	18	6	7	1	1	69	13	211

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	24	31	24	9	10	1	0	56	20	171
2020	Health care practitioners	21	32	25	11	10	0	2	53	21	232
2020	Federal regulators	23	54	15	7	0	0	0	78	7	11
2020	Compliance, inspection and enforcement	18	41	19	17	5	0	0	59	22	47
2020	Communications or public affairs	26	31	24	9	9	0	0	57	19	105
2020	Security	41	35	14	10	0	0	0	76	10	20
2020	Science and technology	27	19	35	17	2	0	0	46	19	43
2020	Legal services	18	18	14	36	14	0	0	36	50	10
2020	Administration and operations	28	33	21	11	6	0	0	62	17	771
2020	Human resources	39	23	16	19	3	0	0	62	22	36
2020	Financial management	32	34	22	6	5	0	1	67	11	273
2020	Procurement	36	21	24	6	9	0	4	59	16	30
2020	Real property	37	24	27	3	9	0	0	61	12	33
2020	Materiel management	50	29	0	8	13	0	0	79	21	11
2020	Information management	29	29	20	8	12	0	1	59	21	110
2020	Information technology	37	33	22	5	2	1	0	71	7	119
2020	Evaluation	35	23	21	14	0	7	0	63	15	13
2020	Data sciences	29	36	18	14	3	0	0	65	17	57
2020	Policy	22	30	27	12	9	0	0	52	21	400
2020	Project management	27	31	23	14	4	0	0	58	18	290
2020	Other services to the public	29	29	18	13	9	1	0	59	23	198
2020	None of the above	32	33	18	11	5	1	0	65	17	227

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	25	29	27	11	8	1	1	55	19	171
2020	Health care practitioners	10	28	25	23	13	0	0	39	36	230
2020	Federal regulators	31	31	23	7	7	0	0	62	15	11
2020	Compliance, inspection and enforcement	22	33	20	12	14	0	0	55	25	47
2020	Communications or public affairs	26	23	23	16	11	0	0	49	28	105
2020	Security	10	41	19	14	10	0	6	54	25	20
2020	Science and technology	20	38	27	11	2	2	0	59	14	43
2020	Legal services	23	18	18	32	9	0	0	41	41	10
2020	Administration and operations	30	29	26	10	6	0	0	59	16	772
2020	Human resources	33	40	8	8	5	0	6	78	14	36
2020	Financial management	30	30	22	12	5	0	1	61	17	276
2020	Procurement	30	37	16	3	10	0	3	69	14	29
2020	Real property	18	37	21	21	3	0	0	55	24	33
2020	Materiel management	53	21	0	7	13	7	0	79	21	11
2020	Information management	33	35	21	3	6	0	2	70	9	111
2020	Information technology	35	31	23	9	2	0	0	65	12	119
2020	Evaluation	28	14	14	37	7	0	0	42	44	13
2020	Data sciences	18	44	18	11	8	0	2	62	19	57
2020	Policy	22	38	22	12	6	0	0	60	18	399
2020	Project management	27	31	24	12	7	0	0	58	19	290
2020	Other services to the public	32	25	21	13	8	1	0	58	21	198
2020	None of the above	27	34	19	8	10	1	0	62	19	226
2019	Client contact centre	32	39	16	8	4	1	0	71	12	131
2019	Health care practitioners	27	34	18	12	8	0	0	62	20	239
2019	Compliance, inspection and enforcement	18	34	19	18	12	0	0	51	30	41
2019	Communications or public affairs	32	34	12	13	6	2	0	68	20	75
2019	Security	48	35	11	0	5	0	0	84	5	18
2019	Science and technology	23	40	26	11	0	0	0	63	11	35
2019	Administration and operations	30	33	21	9	7	0	0	63	16	728
2019	Human resources	31	29	26	11	2	0	0	60	14	41
2019	Financial management	33	32	18	9	6	1	0	66	16	224
2019	Procurement	29	38	13	11	9	0	0	67	20	22
2019	Real property	26	18	30	16	7	3	0	45	24	27
2019	Information management	37	34	17	8	2	0	2	72	11	92
2019	Information technology	30	32	23	6	7	1	1	63	13	81
2019	Evaluation	38	17	46	0	0	0	0	54	0	11
2019	Data sciences	32	37	21	9	0	2	0	70	9	45
2019	Policy	30	38	18	9	5	0	0	68	14	312
2019	Project management	24	35	20	14	7	0	0	59	21	288
2019	Other services to the public	22	43	21	10	3	1	0	66	13	177
2019	None of the above	39	24	20	8	6	1	2	65	14	211
2018	Client contact centre	32	27	16	14	11	0	0	59	25	158
2018	Health care practitioners	26	32	21	13	7	0	0	59	20	321
2018	Compliance, inspection and enforcement	22	27	31	8	7	0	5	51	16	51
2018	Communications or public affairs	35	29	21	10	6	0	0	63	16	56
2018	Science and technology	17	36	26	17	5	0	0	53	21	47
2018	Administration and operations	24	31	23	13	7	0	1	56	21	649
2018	Human resources	30	31	16	16	7	0	1	61	23	71
2018	Financial management	22	38	22	9	9	1	0	60	18	190
2018	Procurement	18	53	15	5	5	0	5	75	10	16
2018	Real property	26	28	24	8	10	5	0	56	19	25
2018	Information management	40	29	20	6	3	1	1	70	9	69
2018	Information technology	36	36	17	8	0	0	3	74	8	42
2018	Data sciences	32	30	27	7	3	0	2	63	10	52
2018	Policy	26	29	24	13	8	0	0	55	21	228
2018	Project management	16	35	26	16	7	0	0	51	23	248
2018	Other services to the public	28	29	23	12	7	1	0	58	19	149
2018	None of the above	22	35	17	17	7	0	1	58	24	187

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	49	27	12	6	2	0	4	79	9	171
2020	Health care practitioners	37	33	20	4	5	0	1	70	9	229
2020	Federal regulators	36	50	14	0	0	0	0	86	0	12
2020	Compliance, inspection and enforcement	40	26	24	3	7	0	0	66	10	47
2020	Communications or public affairs	35	35	20	7	2	0	1	71	9	105
2020	Security	51	23	21	5	0	0	0	74	5	19
2020	Science and technology	47	23	24	3	3	0	0	70	5	43
2020	Legal services	18	18	32	9	23	0	0	36	32	10
2020	Administration and operations	50	31	13	4	2	0	0	82	6	772
2020	Human resources	49	17	11	8	3	0	11	75	13	35
2020	Financial management	55	28	10	3	1	0	2	86	4	275
2020	Procurement	67	20	6	3	0	0	3	90	3	30
2020	Real property	48	34	13	0	0	0	5	86	0	33
2020	Materiel management	52	7	28	0	13	0	0	58	13	11
2020	Information management	43	34	18	1	3	0	1	77	4	110
2020	Information technology	59	21	9	8	1	0	1	82	9	120
2020	Evaluation	56	37	7	0	0	0	0	93	0	13
2020	Data sciences	47	32	12	7	0	0	2	80	7	57
2020	Policy	41	29	17	6	5	0	2	71	11	401
2020	Project management	51	28	12	5	3	0	0	80	8	287
2020	Other services to the public	48	29	12	6	3	1	0	78	10	196
2020	None of the above	46	27	14	5	5	0	2	75	11	226
2019	Client contact centre	45	31	11	7	4	0	1	77	12	130
2019	Health care practitioners	30	33	18	10	8	0	1	64	18	236
2019	Compliance, inspection and enforcement	47	21	20	6	7	0	0	68	12	42
2019	Communications or public affairs	33	31	19	8	9	0	0	65	16	75
2019	Security	53	31	5	6	5	0	0	84	11	18
2019	Science and technology	34	41	12	8	6	0	0	74	14	35
2019	Administration and operations	54	23	12	6	4	0	2	79	9	723
2019	Human resources	54	21	17	4	4	0	0	74	9	41
2019	Financial management	57	24	9	5	4	1	1	82	10	222
2019	Procurement	41	46	0	3	9	0	0	88	12	22
2019	Real property	47	15	24	3	11	0	0	62	14	27
2019	Information management	50	23	13	5	5	0	3	76	11	92
2019	Information technology	59	21	10	6	2	1	0	81	8	80
2019	Evaluation	54	22	16	0	8	0	0	76	8	11
2019	Data sciences	46	23	18	9	2	0	2	70	11	45
2019	Policy	50	24	13	7	5	0	0	74	13	314
2019	Project management	48	25	11	7	8	0	1	73	15	286
2019	Other services to the public	51	22	12	9	6	0	0	73	15	179
2019	None of the above	50	21	16	5	5	1	2	73	11	212
2018	Client contact centre	53	23	14	2	3	1	4	80	5	156
2018	Health care practitioners	41	26	16	10	6	0	1	68	16	317
2018	Compliance, inspection and enforcement	38	29	20	11	0	0	2	69	11	51
2018	Communications or public affairs	44	20	18	7	10	0	0	65	17	56
2018	Science and technology	60	24	8	6	3	0	0	84	8	47
2018	Administration and operations	50	24	15	5	3	1	2	76	9	644
2018	Human resources	50	26	18	4	1	0	1	77	5	71
2018	Financial management	52	21	12	8	4	1	2	75	12	190
2018	Procurement	80	11	5	0	0	0	5	95	0	16
2018	Real property	46	22	19	6	7	0	0	68	13	25
2018	Information management	44	24	19	5	8	1	0	69	12	70
2018	Information technology	67	18	5	4	5	0	0	85	9	42
2018	Data sciences	65	16	13	2	3	0	2	82	5	53
2018	Policy	50	28	13	6	3	0	0	78	9	227
2018	Project management	41	30	16	8	5	0	1	71	12	245
2018	Other services to the public	48	31	8	3	9	0	1	80	12	150
2018	None of the above	52	24	5	10	6	1	1	78	16	189

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	28	38	21	7	6	0	66	13	172
2020	Health care practitioners	19	29	29	11	12	0	48	23	229
2020	Federal regulators	14	43	37	7	0	0	57	7	12
2020	Compliance, inspection and enforcement	26	25	31	5	13	0	51	18	47
2020	Communications or public affairs	18	36	25	11	10	0	54	20	104
2020	Security	50	30	10	5	5	0	80	10	19
2020	Science and technology	20	36	25	6	12	0	56	18	43
2020	Legal services	18	41	18	0	23	0	59	23	10
2020	Administration and operations	30	37	19	10	4	0	67	14	774
2020	Human resources	29	48	14	3	3	3	80	6	34
2020	Financial management	31	42	17	8	1	0	74	9	274
2020	Procurement	32	33	28	3	4	0	65	7	30
2020	Real property	25	24	38	13	0	0	49	13	33
2020	Materiel management	37	34	0	16	13	0	71	29	11
2020	Information management	38	31	20	5	4	1	70	10	110
2020	Information technology	52	35	8	3	2	0	87	6	120
2020	Evaluation	28	23	21	14	14	0	51	28	13
2020	Data sciences	14	43	25	10	7	2	58	17	57
2020	Policy	18	40	23	12	7	0	58	19	398
2020	Project management	30	35	19	12	5	0	65	17	290
2020	Other services to the public	26	37	20	9	7	0	64	16	196
2020	None of the above	31	30	23	10	6	0	61	16	227

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	57	22	9	5	2	0	5	83	7	169
2020	Health care practitioners	59	24	8	2	1	0	6	88	4	231
2020	Federal regulators	64	29	0	7	0	0	0	93	7	12
2020	Compliance, inspection and enforcement	61	21	4	0	5	0	9	90	5	47
2020	Communications or public affairs	71	14	7	4	1	0	4	88	5	104
2020	Security	62	19	10	5	5	0	0	81	10	20
2020	Science and technology	75	15	4	2	0	0	4	94	2	43
2020	Legal services	77	9	0	0	14	0	0	86	14	10
2020	Administration and operations	68	19	6	3	2	0	2	89	4	772
2020	Human resources	45	41	5	3	3	0	3	88	6	35
2020	Financial management	69	19	6	1	1	1	3	92	2	275
2020	Procurement	86	10	4	0	0	0	0	96	0	30
2020	Real property	65	20	3	7	0	0	6	90	7	33
2020	Materiel management	60	8	20	0	13	0	0	67	13	11
2020	Information management	54	25	8	4	2	0	6	85	7	109
2020	Information technology	79	12	4	2	1	0	2	92	3	120
2020	Evaluation	79	0	21	0	0	0	0	79	0	13
2020	Data sciences	66	17	10	0	2	0	4	87	2	57
2020	Policy	66	16	8	3	2	0	6	87	5	402
2020	Project management	67	18	6	3	1	0	4	88	5	289
2020	Other services to the public	66	18	9	2	1	1	3	87	3	196
2020	None of the above	67	15	7	1	2	2	7	89	3	228
2019	Client contact centre	69	18	2	3	3	0	4	91	6	131
2019	Health care practitioners	63	16	6	5	4	1	5	85	9	238
2019	Compliance, inspection and enforcement	62	24	4	2	2	0	6	91	4	42
2019	Communications or public affairs	62	19	9	3	5	0	1	83	8	74
2019	Security	84	11	5	0	0	0	0	95	0	18
2019	Science and technology	62	31	3	5	0	0	0	92	5	35
2019	Administration and operations	68	13	5	3	3	1	7	88	7	732
2019	Human resources	60	12	11	5	3	0	10	79	8	40
2019	Financial management	72	14	4	2	1	3	4	92	3	223
2019	Procurement	68	16	0	10	6	0	0	84	16	21
2019	Real property	49	4	18	3	16	3	7	59	21	27
2019	Information management	71	10	5	2	4	1	6	88	6	94
2019	Information technology	78	9	2	2	1	1	6	94	4	81
2019	Evaluation	58	15	0	0	7	0	20	91	9	12
2019	Data sciences	61	22	10	4	0	0	2	85	5	45
2019	Policy	75	10	3	3	2	1	6	91	6	311
2019	Project management	67	16	8	2	2	1	3	87	5	287
2019	Other services to the public	67	9	9	6	3	0	5	80	10	178
2019	None of the above	65	13	10	1	3	2	7	85	4	208
2018	Client contact centre	65	13	7	3	3	3	5	85	7	158
2018	Health care practitioners	61	16	9	4	4	1	4	82	8	322
2018	Compliance, inspection and enforcement	70	14	11	1	0	0	4	87	1	51
2018	Communications or public affairs	66	18	5	1	3	1	5	89	5	56
2018	Science and technology	71	16	11	2	0	0	0	87	2	46
2018	Administration and operations	70	15	7	2	2	1	4	88	5	647
2018	Human resources	59	17	5	0	0	9	9	94	0	71
2018	Financial management	62	16	7	4	5	1	5	83	10	187
2018	Procurement	80	6	0	0	0	0	13	100	0	16
2018	Real property	66	16	9	5	4	0	0	82	9	25
2018	Information management	63	13	8	6	5	3	2	80	11	68
2018	Information technology	77	8	7	0	3	0	5	89	3	42
2018	Data sciences	70	11	10	3	0	0	5	86	4	53
2018	Policy	71	15	7	1	1	0	5	91	2	226
2018	Project management	64	20	8	4	2	0	2	85	6	245
2018	Other services to the public	69	18	4	3	3	2	2	90	6	148
2018	None of the above	70	13	4	3	4	2	5	88	7	189

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	68	14	7	4	2	1	4	86	7	172
2020	Health care practitioners	64	19	6	6	3	1	1	85	10	230
2020	Federal regulators	100	0	0	0	0	0	0	100	0	12
2020	Compliance, inspection and enforcement	73	10	0	2	7	4	5	91	9	47
2020	Communications or public affairs	78	8	8	3	3	0	1	87	6	105
2020	Security	75	5	11	0	0	5	5	88	0	20
2020	Science and technology	64	10	18	5	2	0	2	75	7	43
2020	Legal services	73	18	0	9	0	0	0	91	9	10
2020	Administration and operations	74	11	6	3	3	1	2	87	7	774
2020	Human resources	75	8	3	3	3	3	5	90	7	35
2020	Financial management	78	10	4	2	3	0	3	91	5	274
2020	Procurement	74	11	6	3	0	0	7	90	3	30
2020	Real property	61	20	9	0	6	0	3	84	7	33
2020	Materiel management	79	0	0	0	0	8	13	100	0	11
2020	Information management	80	11	2	2	2	0	4	94	5	111
2020	Information technology	83	8	3	3	2	0	1	92	5	120
2020	Evaluation	79	0	7	7	7	0	0	79	14	13
2020	Data sciences	80	12	0	2	2	0	4	96	4	57
2020	Policy	77	10	5	3	4	0	2	88	7	400
2020	Project management	70	11	7	5	4	1	1	84	9	286
2020	Other services to the public	70	13	5	4	4	3	0	86	8	197
2020	None of the above	73	10	6	1	3	2	4	88	5	228
2019	Client contact centre	55	20	13	5	5	1	2	76	11	132
2019	Health care practitioners	56	21	11	5	6	0	1	78	11	237
2019	Compliance, inspection and enforcement	69	21	4	3	3	0	0	90	6	43
2019	Communications or public affairs	55	24	8	4	7	1	1	80	12	75
2019	Security	78	0	11	0	11	0	0	78	11	18
2019	Science and technology	65	15	10	7	3	0	0	80	10	37
2019	Administration and operations	60	17	8	7	6	1	2	79	13	726
2019	Human resources	60	9	12	6	7	0	5	73	14	41
2019	Financial management	66	14	6	4	6	2	3	83	10	224
2019	Procurement	60	21	0	3	10	6	0	86	14	21
2019	Real property	48	17	18	0	17	0	0	64	17	27
2019	Information management	68	16	10	2	3	1	0	85	5	92
2019	Information technology	65	16	5	6	6	0	2	82	12	81
2019	Evaluation	78	7	7	0	7	0	0	85	7	12
2019	Data sciences	51	30	9	2	4	2	2	85	7	46
2019	Policy	61	15	10	5	6	2	1	78	12	312
2019	Project management	58	17	10	4	9	1	2	77	13	287
2019	Other services to the public	58	18	11	4	7	1	2	78	11	177
2019	None of the above	61	14	8	6	8	0	3	77	14	211
2018	Client contact centre	56	18	9	3	9	1	3	78	12	159
2018	Health care practitioners	57	19	12	5	4	0	3	78	9	323
2018	Compliance, inspection and enforcement	72	10	7	0	4	0	7	89	4	51
2018	Communications or public affairs	56	14	13	6	3	1	6	76	10	56
2018	Science and technology	64	12	16	3	4	0	0	76	8	47
2018	Administration and operations	61	18	9	3	5	1	2	82	9	652
2018	Human resources	79	12	4	3	0	1	1	93	3	71
2018	Financial management	62	17	8	4	5	2	2	83	9	188
2018	Procurement	72	6	9	0	9	0	5	81	9	16
2018	Real property	57	13	13	4	14	0	0	69	18	26
2018	Information management	64	19	5	2	5	2	3	87	8	68
2018	Information technology	73	9	12	2	3	0	2	84	5	42
2018	Data sciences	68	11	8	6	2	2	3	83	8	53
2018	Policy	60	18	8	4	8	1	1	80	12	228
2018	Project management	60	17	10	9	3	1	0	78	12	247
2018	Other services to the public	66	14	8	3	4	1	2	84	8	150
2018	None of the above	51	19	9	8	8	1	4	74	16	191

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	59	23	10	3	2	0	4	85	5	171
2020	Health care practitioners	47	34	10	5	1	1	1	83	6	229
2020	Federal regulators	57	21	0	0	22	0	0	78	22	12
2020	Compliance, inspection and enforcement	62	23	7	2	5	2	0	86	7	46
2020	Communications or public affairs	60	24	10	3	3	0	1	85	6	104
2020	Security	76	10	5	0	0	5	5	95	0	20
2020	Science and technology	61	32	7	0	0	0	0	93	0	42
2020	Legal services	82	18	0	0	0	0	0	100	0	10
2020	Administration and operations	61	24	9	3	1	0	1	87	4	771
2020	Human resources	67	17	5	3	3	0	5	88	6	35
2020	Financial management	67	22	7	2	1	0	1	90	3	273
2020	Procurement	67	17	10	0	3	0	3	87	3	30
2020	Real property	57	27	10	0	3	0	3	87	3	33
2020	Materiel management	64	8	0	0	8	0	21	90	10	11
2020	Information management	63	25	6	1	2	0	4	91	3	110
2020	Information technology	75	14	6	1	2	1	1	91	3	120
2020	Evaluation	72	14	14	0	0	0	0	86	0	13
2020	Data sciences	68	20	3	2	2	0	4	92	4	57
2020	Policy	71	18	6	1	2	0	1	90	3	400
2020	Project management	60	23	10	3	2	1	1	85	5	288
2020	Other services to the public	59	28	6	5	1	1	1	88	6	196
2020	None of the above	61	25	7	0	3	0	3	90	3	228
2019	Client contact centre	51	30	8	6	4	0	1	81	11	132
2019	Health care practitioners	45	31	13	7	3	0	1	77	11	236
2019	Compliance, inspection and enforcement	63	27	7	3	0	0	0	90	3	43
2019	Communications or public affairs	42	34	12	8	4	0	0	76	12	74
2019	Security	71	23	0	0	6	0	0	94	6	17
2019	Science and technology	36	42	17	5	0	0	0	78	5	37
2019	Administration and operations	52	28	10	5	4	0	1	81	9	725
2019	Human resources	50	31	7	5	2	0	5	85	8	41
2019	Financial management	50	33	8	4	3	0	1	84	7	224
2019	Procurement	55	21	14	4	6	0	0	76	10	21
2019	Real property	54	26	5	5	10	0	0	80	15	27
2019	Information management	57	20	11	5	3	0	4	80	8	91
2019	Information technology	54	29	9	2	4	0	2	84	6	81
2019	Evaluation	77	8	7	0	7	0	0	85	7	12
2019	Data sciences	44	40	6	6	4	0	0	83	10	46
2019	Policy	49	31	13	3	2	1	1	81	6	310
2019	Project management	47	32	14	3	3	0	0	79	7	287
2019	Other services to the public	48	30	13	2	4	0	2	80	7	178
2019	None of the above	50	27	12	3	7	0	2	77	10	211
2018	Client contact centre	44	29	14	5	7	0	1	74	12	161
2018	Health care practitioners	44	35	12	5	4	0	0	80	8	320
2018	Compliance, inspection and enforcement	46	35	14	2	1	0	2	82	4	51
2018	Communications or public affairs	52	38	3	4	3	0	0	89	7	56
2018	Science and technology	52	31	14	3	0	0	0	83	3	47
2018	Administration and operations	47	30	14	4	3	1	1	79	7	652
2018	Human resources	72	16	10	2	0	0	0	88	2	71
2018	Financial management	40	38	12	6	3	0	1	79	9	192
2018	Procurement	31	46	13	0	5	0	5	81	5	16
2018	Real property	42	36	6	3	5	5	4	85	9	26
2018	Information management	58	21	14	3	4	0	0	79	7	69
2018	Information technology	68	22	10	0	0	0	0	90	0	42
2018	Data sciences	62	22	9	2	3	0	2	86	4	53
2018	Policy	50	33	10	4	3	0	1	83	7	229
2018	Project management	46	34	15	3	2	0	0	80	5	246
2018	Other services to the public	51	27	11	6	5	0	0	78	11	149
2018	None of the above	50	25	14	8	2	0	2	76	10	193

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	61	20	8	6	4	0	2	82	10	172
2020	Health care practitioners	52	23	15	4	5	1	0	76	9	229
2020	Federal regulators	71	7	0	22	0	0	0	78	22	12
2020	Compliance, inspection and enforcement	68	8	13	2	6	2	0	78	8	46
2020	Communications or public affairs	67	18	5	3	8	0	0	85	10	104
2020	Security	56	14	10	6	5	5	5	77	12	20
2020	Science and technology	61	21	10	5	4	0	0	82	9	43
2020	Legal services	82	9	9	0	0	0	0	91	0	10
2020	Administration and operations	62	19	9	5	3	0	1	83	9	772
2020	Human resources	56	17	9	7	6	0	6	78	13	34
2020	Financial management	65	16	9	3	5	0	2	83	8	276
2020	Procurement	58	20	12	3	3	0	3	81	6	30
2020	Real property	60	22	3	6	9	0	0	82	16	33
2020	Materiel management	59	14	7	8	13	0	0	73	21	11
2020	Information management	66	12	11	6	2	0	4	81	8	109
2020	Information technology	68	18	5	3	4	1	1	88	7	117
2020	Evaluation	65	21	7	0	7	0	0	86	7	13
2020	Data sciences	70	17	3	3	2	0	4	90	6	56
2020	Policy	65	17	9	4	4	0	0	82	9	401
2020	Project management	59	19	8	5	7	1	1	79	12	285
2020	Other services to the public	65	19	6	5	4	1	0	84	9	196
2020	None of the above	63	17	9	4	3	0	3	83	7	226
2019	Client contact centre	53	23	12	3	8	0	2	78	10	133
2019	Health care practitioners	50	24	12	8	6	0	1	74	14	237
2019	Compliance, inspection and enforcement	70	16	6	7	0	0	0	86	7	42
2019	Communications or public affairs	51	31	7	4	8	0	0	81	12	74
2019	Security	73	11	5	0	11	0	0	84	11	18
2019	Science and technology	48	25	16	6	5	0	0	72	11	37
2019	Administration and operations	56	20	10	6	7	0	1	76	14	724
2019	Human resources	54	12	15	7	7	2	2	69	16	40
2019	Financial management	57	18	11	8	5	0	0	75	14	224
2019	Procurement	42	11	20	4	16	7	0	56	22	20
2019	Real property	45	25	8	4	18	0	0	70	23	27
2019	Information management	67	15	7	5	4	0	1	84	9	90
2019	Information technology	57	13	17	5	6	0	2	72	11	81
2019	Evaluation	56	30	7	0	7	0	0	85	7	12
2019	Data sciences	55	28	6	6	2	0	2	85	9	46
2019	Policy	53	22	11	5	7	1	1	76	13	309
2019	Project management	50	20	14	7	9	0	0	70	16	288
2019	Other services to the public	58	21	6	5	9	0	1	80	14	177
2019	None of the above	56	22	10	6	5	0	2	79	11	211
2018	Client contact centre	49	20	13	6	9	1	1	71	16	161
2018	Health care practitioners	54	20	15	6	4	1	0	74	11	320
2018	Compliance, inspection and enforcement	65	19	8	5	0	0	4	87	5	51
2018	Communications or public affairs	42	35	13	6	3	0	1	77	10	56
2018	Science and technology	59	14	10	14	4	0	0	72	18	46
2018	Administration and operations	52	21	12	8	6	1	1	75	14	649
2018	Human resources	70	13	12	4	0	1	0	84	4	71
2018	Financial management	46	23	13	9	7	0	2	70	16	189
2018	Procurement	71	11	0	0	13	0	5	86	14	16
2018	Real property	34	35	3	9	8	9	3	78	19	26
2018	Information management	59	17	10	6	5	1	1	78	12	68
2018	Information technology	62	24	9	5	0	0	0	86	5	42
2018	Data sciences	64	17	5	6	6	0	2	82	12	53
2018	Policy	44	25	11	13	6	0	0	70	19	228
2018	Project management	45	25	18	8	4	0	0	70	12	243
2018	Other services to the public	52	24	8	6	9	0	1	77	15	149
2018	None of the above	52	22	13	5	7	0	0	75	13	192

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	55	13	1	3	0	1	27	94	4	171
2020	Health care practitioners	49	18	7	1	1	1	23	88	3	231
2020	Federal regulators	65	14	14	0	0	0	7	85	0	12
2020	Compliance, inspection and enforcement	54	6	6	6	5	0	24	78	14	47
2020	Communications or public affairs	67	10	6	1	1	0	16	91	2	104
2020	Security	60	0	5	0	0	5	30	93	0	20
2020	Science and technology	70	15	0	0	0	0	15	100	0	43
2020	Legal services	91	0	0	0	0	0	9	100	0	10
2020	Administration and operations	57	13	5	2	1	0	22	90	4	774
2020	Human resources	64	5	5	3	0	0	22	89	4	35
2020	Financial management	59	14	5	2	1	0	18	90	4	276
2020	Procurement	67	13	0	0	0	0	20	100	0	30
2020	Real property	43	22	3	4	0	0	28	91	5	32
2020	Materiel management	51	0	0	0	8	0	41	87	13	11
2020	Information management	63	11	1	0	2	0	24	97	2	110
2020	Information technology	62	18	5	2	0	0	13	92	2	120
2020	Evaluation	72	21	0	0	0	0	7	100	0	13
2020	Data sciences	60	15	3	2	0	0	20	94	2	57
2020	Policy	64	13	6	0	1	0	15	91	2	398
2020	Project management	59	13	2	1	2	0	23	94	4	287
2020	Other services to the public	59	11	6	3	1	0	19	87	6	198
2020	None of the above	59	14	6	0	1	0	20	92	1	228
2019	Client contact centre	51	14	4	3	1	0	26	88	6	132
2019	Health care practitioners	44	19	8	1	4	0	23	82	7	234
2019	Compliance, inspection and enforcement	46	15	0	3	7	0	29	86	14	43
2019	Communications or public affairs	63	13	5	0	0	1	18	94	0	74
2019	Security	60	12	6	0	0	0	23	93	0	17
2019	Science and technology	59	17	3	0	0	0	22	96	0	36
2019	Administration and operations	56	12	5	2	2	0	24	89	5	718
2019	Human resources	48	22	0	7	2	0	21	87	13	40
2019	Financial management	58	14	3	3	1	0	20	91	5	223
2019	Procurement	67	14	0	0	0	0	19	100	0	21
2019	Real property	56	13	9	4	3	0	15	81	8	27
2019	Information management	46	14	6	2	2	0	30	86	6	92
2019	Information technology	57	14	5	0	0	0	24	94	0	80
2019	Evaluation	56	15	7	0	7	0	15	83	9	12
2019	Data sciences	60	12	7	0	0	0	21	92	0	45
2019	Policy	51	16	6	3	2	0	23	86	6	310
2019	Project management	54	15	5	2	2	1	22	88	5	288
2019	Other services to the public	56	11	4	1	0	0	26	92	3	175
2019	None of the above	54	15	6	2	1	1	22	89	3	209
2018	Client contact centre	58	8	4	2	1	0	27	90	4	161
2018	Health care practitioners	42	16	8	3	3	1	28	81	8	318
2018	Compliance, inspection and enforcement	44	17	3	6	0	0	29	87	9	51
2018	Communications or public affairs	52	12	3	0	0	2	31	95	0	54
2018	Science and technology	65	13	7	0	0	0	15	92	0	47
2018	Administration and operations	51	11	7	2	1	1	28	87	3	651
2018	Human resources	50	14	1	3	0	6	26	94	4	71
2018	Financial management	50	13	9	1	2	0	24	84	5	189
2018	Procurement	54	19	5	0	0	0	22	94	0	16
2018	Real property	43	15	0	0	0	9	33	100	0	25
2018	Information management	60	9	4	2	0	0	25	92	3	68
2018	Information technology	66	7	3	5	0	0	20	91	6	40
2018	Data sciences	51	10	5	3	0	0	31	88	4	53
2018	Policy	48	13	4	3	1	0	30	88	6	229
2018	Project management	49	12	6	2	0	0	31	88	3	243
2018	Other services to the public	53	11	8	2	0	0	27	87	2	148
2018	None of the above	52	9	4	1	3	1	30	88	6	191

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	49	24	12	5	3	1	5	78	9	171
2020	Health care practitioners	43	30	12	11	3	0	1	74	14	230
2020	Federal regulators	56	22	0	22	0	0	0	78	22	12
2020	Compliance, inspection and enforcement	47	34	10	2	2	0	5	85	4	47
2020	Communications or public affairs	71	14	7	2	2	0	4	89	4	105
2020	Security	70	11	5	0	0	5	10	94	0	20
2020	Science and technology	62	18	13	5	2	0	0	80	7	43
2020	Legal services	82	0	9	9	0	0	0	82	9	10
2020	Administration and operations	65	20	8	2	1	0	3	88	4	776
2020	Human resources	69	16	3	0	0	6	6	97	0	35
2020	Financial management	69	19	5	2	1	1	4	92	2	275
2020	Procurement	58	33	6	0	0	0	3	93	0	30
2020	Real property	52	35	8	0	5	0	0	87	5	33
2020	Materiel management	59	14	14	0	0	0	13	84	0	11
2020	Information management	67	17	6	4	0	0	6	89	4	111
2020	Information technology	76	18	3	0	0	0	2	97	0	120
2020	Evaluation	86	14	0	0	0	0	0	100	0	13
2020	Data sciences	72	16	3	2	2	0	6	93	3	57
2020	Policy	66	22	7	2	1	0	2	89	3	403
2020	Project management	59	21	13	3	1	0	4	83	4	292
2020	Other services to the public	59	21	14	3	2	0	1	81	5	199
2020	None of the above	56	25	6	4	3	1	5	86	7	228
2019	Client contact centre	47	26	12	5	5	0	5	76	11	133
2019	Health care practitioners	54	29	10	4	3	0	1	83	7	236
2019	Compliance, inspection and enforcement	33	43	21	3	0	0	0	76	3	43
2019	Communications or public affairs	60	36	3	1	0	0	0	96	1	73
2019	Security	73	22	0	5	0	0	0	95	5	18
2019	Science and technology	46	35	14	5	0	0	0	81	5	37
2019	Administration and operations	60	20	8	5	1	0	5	85	6	725
2019	Human resources	66	17	10	0	2	0	4	87	3	41
2019	Financial management	68	18	8	3	1	0	3	88	4	223
2019	Procurement	59	24	7	4	0	0	6	88	4	21
2019	Real property	48	19	24	4	5	0	0	66	10	27
2019	Information management	65	15	3	5	4	0	8	87	9	93
2019	Information technology	74	15	6	0	2	0	2	92	2	81
2019	Evaluation	80	20	0	0	0	0	0	100	0	12
2019	Data sciences	63	22	4	2	2	0	6	91	5	46
2019	Policy	61	25	9	1	1	0	2	88	2	310
2019	Project management	50	28	13	3	3	0	3	80	6	286
2019	Other services to the public	45	26	15	5	6	0	3	74	11	178
2019	None of the above	58	20	9	5	3	0	5	82	9	211
2018	Client contact centre	45	26	13	5	4	1	5	76	10	159
2018	Health care practitioners	47	27	14	5	4	1	3	76	9	320
2018	Compliance, inspection and enforcement	38	28	24	5	0	0	5	70	5	51
2018	Communications or public affairs	66	26	3	0	3	0	2	93	4	56
2018	Science and technology	39	38	18	2	3	0	0	77	5	45
2018	Administration and operations	56	22	11	3	1	1	6	84	4	653
2018	Human resources	69	12	3	3	0	6	7	93	4	69
2018	Financial management	60	22	5	6	0	0	7	89	7	192
2018	Procurement	54	27	6	9	0	0	5	84	9	16
2018	Real property	33	34	20	8	0	5	0	70	9	25
2018	Information management	67	11	9	6	0	0	7	85	6	69
2018	Information technology	68	19	2	5	0	0	5	92	6	41
2018	Data sciences	62	18	15	0	0	0	5	84	0	53
2018	Policy	58	28	8	3	0	0	3	88	3	227
2018	Project management	44	27	17	6	1	0	5	75	8	246
2018	Other services to the public	57	24	12	3	2	0	1	82	5	148
2018	None of the above	53	24	9	7	2	1	5	81	10	193

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	65	16	9	5	2	1	2	83	8	172
2020	Health care practitioners	67	20	7	2	3	0	2	88	5	232
2020	Federal regulators	63	7	30	0	0	0	0	70	0	12
2020	Compliance, inspection and enforcement	63	19	11	0	2	0	5	86	2	47
2020	Communications or public affairs	74	15	6	0	2	0	3	92	3	105
2020	Security	76	10	5	0	0	5	5	95	0	20
2020	Science and technology	65	23	7	0	3	3	0	90	3	43
2020	Legal services	54	23	9	0	14	0	0	77	14	10
2020	Administration and operations	67	16	7	3	4	0	2	85	8	777
2020	Human resources	71	14	8	3	0	0	5	89	3	36
2020	Financial management	65	16	7	5	3	1	3	84	8	276
2020	Procurement	60	20	6	7	0	0	7	86	8	30
2020	Real property	73	16	0	3	8	0	0	89	11	33
2020	Materiel management	58	0	21	0	8	13	0	67	9	11
2020	Information management	61	25	8	2	5	0	1	86	6	111
2020	Information technology	73	11	8	4	2	0	1	86	6	120
2020	Evaluation	65	21	7	0	7	0	0	86	7	13
2020	Data sciences	69	22	4	0	0	0	4	96	0	57
2020	Policy	71	16	5	3	2	0	3	89	5	404
2020	Project management	62	23	5	3	4	1	2	87	7	290
2020	Other services to the public	67	15	6	4	5	1	3	85	9	198
2020	None of the above	69	13	7	5	2	1	2	85	8	227
2019	Client contact centre	62	22	6	4	2	2	2	87	7	133
2019	Health care practitioners	70	18	6	2	2	1	1	90	4	237
2019	Compliance, inspection and enforcement	61	24	4	6	3	3	0	87	8	43
2019	Communications or public affairs	66	20	8	5	0	0	0	86	5	74
2019	Security	83	0	6	0	11	0	0	83	11	17
2019	Science and technology	71	13	5	7	0	0	3	87	7	37
2019	Administration and operations	60	19	11	3	4	1	2	82	7	728
2019	Human resources	66	15	5	2	9	0	2	83	12	41
2019	Financial management	69	15	6	3	3	0	4	88	6	223
2019	Procurement	64	25	10	0	0	0	0	90	0	20
2019	Real property	49	17	29	0	5	0	0	66	5	27
2019	Information management	54	22	9	3	6	1	6	82	9	93
2019	Information technology	73	14	4	5	1	1	2	90	6	80
2019	Evaluation	78	0	0	15	0	0	7	84	16	12
2019	Data sciences	64	16	11	2	0	4	2	86	2	46
2019	Policy	70	15	6	4	3	1	1	87	7	310
2019	Project management	58	21	10	4	4	1	2	81	8	287
2019	Other services to the public	62	18	10	5	2	2	1	83	7	178
2019	None of the above	61	19	9	4	5	0	2	82	9	211
2018	Client contact centre	63	15	7	6	4	1	5	82	10	161
2018	Health care practitioners	64	14	9	2	8	0	3	81	10	320
2018	Compliance, inspection and enforcement	55	24	6	5	7	0	2	82	12	51
2018	Communications or public affairs	67	14	3	11	3	1	1	83	14	56
2018	Science and technology	59	19	8	10	2	3	0	80	12	47
2018	Administration and operations	60	20	10	3	5	1	2	82	8	652
2018	Human resources	66	23	5	1	3	0	1	91	4	71
2018	Financial management	58	19	10	4	5	1	2	80	10	192
2018	Procurement	62	20	0	9	5	0	5	86	14	16
2018	Real property	60	19	0	10	8	0	4	81	19	25
2018	Information management	54	17	6	4	3	7	8	84	8	68
2018	Information technology	70	13	10	2	3	0	3	85	4	42
2018	Data sciences	60	16	10	10	3	0	2	78	13	52
2018	Policy	73	12	7	1	4	0	3	87	5	229
2018	Project management	59	18	9	5	5	0	3	80	11	246
2018	Other services to the public	69	13	9	3	4	2	1	84	6	149
2018	None of the above	56	16	9	5	10	1	2	74	16	193

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	45	28	15	5	4	1	2	75	9	172
2020	Health care practitioners	41	38	10	7	1	1	2	81	9	232
2020	Federal regulators	50	21	22	7	0	0	0	71	7	12
2020	Compliance, inspection and enforcement	36	37	21	6	0	0	0	73	6	47
2020	Communications or public affairs	45	31	14	7	2	0	1	77	9	105
2020	Security	47	31	11	0	5	0	5	83	5	19
2020	Science and technology	37	36	25	2	0	0	0	73	2	43
2020	Legal services	50	18	9	23	0	0	0	68	23	10
2020	Administration and operations	45	29	16	6	3	0	1	75	9	774
2020	Human resources	46	30	19	6	0	0	0	75	6	36
2020	Financial management	54	26	14	2	1	0	2	82	4	275
2020	Procurement	55	29	9	4	3	0	0	84	6	30
2020	Real property	55	27	15	0	0	0	3	84	0	33
2020	Materiel management	49	16	15	8	0	0	13	74	9	11
2020	Information management	43	32	15	5	3	0	1	77	8	111
2020	Information technology	49	31	12	6	1	1	0	81	7	119
2020	Evaluation	35	37	21	7	0	0	0	72	7	13
2020	Data sciences	46	38	12	2	2	0	0	85	3	57
2020	Policy	42	30	19	5	3	0	0	72	8	404
2020	Project management	45	30	15	6	3	0	1	76	9	291
2020	Other services to the public	51	30	11	6	1	0	0	81	7	199
2020	None of the above	48	26	17	5	2	0	2	75	7	228
2019	Client contact centre	60	27	5	3	1	0	3	90	5	133
2019	Health care practitioners	52	34	9	3	0	0	1	87	4	237
2019	Compliance, inspection and enforcement	42	42	14	2	0	0	0	84	2	43
2019	Communications or public affairs	53	24	15	6	1	0	1	78	7	73
2019	Security	57	27	16	0	0	0	0	84	0	18
2019	Science and technology	45	27	18	5	2	0	3	74	7	37
2019	Administration and operations	54	26	12	5	2	0	2	81	7	724
2019	Human resources	56	21	10	7	5	0	2	78	12	41
2019	Financial management	52	26	13	4	2	0	2	80	6	221
2019	Procurement	50	33	0	7	10	0	0	83	17	21
2019	Real property	62	18	17	0	3	0	0	80	3	26
2019	Information management	49	35	5	6	1	1	3	88	7	93
2019	Information technology	51	28	12	1	6	0	2	81	7	81
2019	Evaluation	65	20	15	0	0	0	0	85	0	12
2019	Data sciences	47	20	21	4	4	0	4	70	9	46
2019	Policy	54	30	11	3	1	0	2	86	3	310
2019	Project management	55	26	11	3	4	1	0	82	7	284
2019	Other services to the public	49	32	12	3	2	0	2	83	5	178
2019	None of the above	59	25	10	1	3	0	2	86	4	211
2018	Client contact centre	50	26	14	5	2	0	3	78	7	159
2018	Health care practitioners	49	32	12	3	0	1	2	83	4	320
2018	Compliance, inspection and enforcement	35	54	9	1	1	0	0	88	3	50
2018	Communications or public affairs	42	26	22	8	0	0	1	69	9	56
2018	Science and technology	44	32	19	4	0	0	0	77	4	47
2018	Administration and operations	50	25	15	5	2	1	2	77	7	651
2018	Human resources	60	21	15	3	1	0	0	81	4	71
2018	Financial management	49	27	13	7	3	0	1	77	10	191
2018	Procurement	44	33	18	5	0	0	0	78	5	16
2018	Real property	52	30	5	0	0	9	4	94	0	25
2018	Information management	51	21	20	6	3	0	0	72	9	69
2018	Information technology	63	19	11	0	6	0	0	83	6	42
2018	Data sciences	52	19	20	4	3	0	2	72	8	53
2018	Policy	45	33	14	6	0	0	0	79	7	228
2018	Project management	46	32	14	5	2	0	1	79	7	246
2018	Other services to the public	50	30	13	4	2	0	1	81	6	149
2018	None of the above	52	29	13	1	3	1	1	82	4	192

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	29	45	19	4	3	1	0	75	7	172
2020	Health care practitioners	19	33	26	14	8	0	0	53	21	231
2020	Federal regulators	8	45	15	31	0	0	0	54	31	11
2020	Compliance, inspection and enforcement	17	36	30	8	8	0	0	53	16	47
2020	Communications or public affairs	24	41	24	7	4	0	0	65	11	104
2020	Security	14	60	20	5	0	0	0	75	5	20
2020	Science and technology	18	43	27	7	5	0	0	62	12	43
2020	Legal services	18	36	14	23	9	0	0	54	32	10
2020	Administration and operations	33	38	19	7	3	0	0	71	10	776
2020	Human resources	28	48	19	6	0	0	0	75	6	36
2020	Financial management	40	43	15	1	1	0	0	82	2	273
2020	Procurement	44	29	24	0	0	0	3	76	0	30
2020	Real property	24	38	29	3	6	0	0	62	8	32
2020	Materiel management	38	42	0	7	13	0	0	80	20	11
2020	Information management	26	41	20	8	4	0	1	68	12	111
2020	Information technology	33	43	17	6	2	0	0	76	7	120
2020	Evaluation	28	21	37	0	14	0	0	49	14	13
2020	Data sciences	25	54	20	2	0	0	0	78	2	57
2020	Policy	23	44	22	7	3	0	0	67	11	403
2020	Project management	30	41	21	6	2	0	0	71	8	292
2020	Other services to the public	28	39	22	7	5	0	0	67	11	199
2020	None of the above	32	37	18	5	7	1	0	70	12	228

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	10	40	37	10	3	1	0	51	12	173
2020	Health care practitioners	11	21	43	19	7	0	0	32	25	232
2020	Federal regulators	14	28	36	22	0	0	0	42	22	12
2020	Compliance, inspection and enforcement	12	22	43	14	9	0	0	34	23	47
2020	Communications or public affairs	15	21	29	25	10	0	0	36	35	105
2020	Security	10	35	41	10	5	0	0	45	14	20
2020	Science and technology	7	32	46	15	0	0	0	39	15	43
2020	Legal services	9	27	32	9	23	0	0	36	32	10
2020	Administration and operations	16	31	36	13	5	0	0	47	18	775
2020	Human resources	17	35	32	14	3	0	0	52	17	36
2020	Financial management	17	33	34	13	3	0	0	50	16	276
2020	Procurement	22	27	32	18	0	0	0	49	18	30
2020	Real property	3	42	24	22	9	0	0	45	31	32
2020	Materiel management	15	37	21	14	13	0	0	51	27	11
2020	Information management	10	46	28	10	7	0	0	56	16	111
2020	Information technology	15	37	35	8	4	0	0	53	12	120
2020	Evaluation	7	21	37	21	14	0	0	28	35	13
2020	Data sciences	17	29	36	15	3	0	0	46	19	56
2020	Policy	11	33	36	15	6	0	0	44	21	402
2020	Project management	11	38	31	14	6	0	0	49	20	291
2020	Other services to the public	15	36	26	15	7	1	0	52	22	198
2020	None of the above	10	30	40	14	5	1	0	41	19	224
2019	Client contact centre	19	28	32	14	7	0	0	47	20	133
2019	Health care practitioners	8	37	33	17	5	0	0	46	22	241
2019	Compliance, inspection and enforcement	8	36	41	8	7	0	0	44	15	43
2019	Communications or public affairs	10	31	36	18	5	0	0	41	23	75
2019	Security	24	11	43	16	5	0	0	35	22	18
2019	Science and technology	14	25	43	13	5	0	0	39	18	37
2019	Administration and operations	18	32	32	12	6	0	0	50	18	733
2019	Human resources	9	39	34	15	5	0	0	47	19	41
2019	Financial management	18	30	36	11	5	0	0	48	16	225
2019	Procurement	12	31	24	21	12	0	0	43	33	22
2019	Real property	11	29	35	3	22	0	0	40	24	27
2019	Information management	29	40	21	7	3	0	0	69	10	94
2019	Information technology	15	41	27	13	4	0	0	55	18	81
2019	Evaluation	25	26	23	17	8	0	0	51	26	11
2019	Data sciences	19	36	35	8	2	0	0	55	10	46
2019	Policy	14	35	34	14	3	0	0	49	17	314
2019	Project management	11	26	39	16	8	0	0	38	24	290
2019	Other services to the public	14	26	37	15	7	0	0	41	22	180
2019	None of the above	19	34	31	10	5	0	1	52	16	211
2018	Client contact centre	15	24	33	17	9	0	1	40	27	162
2018	Health care practitioners	10	30	37	15	8	0	0	39	23	321
2018	Compliance, inspection and enforcement	15	18	47	19	1	0	0	33	20	51
2018	Communications or public affairs	10	46	27	14	3	0	0	57	17	56
2018	Science and technology	5	39	43	12	2	0	0	43	14	47
2018	Administration and operations	14	34	33	13	5	0	0	48	19	657
2018	Human resources	25	20	39	6	4	0	6	47	11	71
2018	Financial management	14	32	39	11	5	0	0	46	16	191
2018	Procurement	5	44	29	5	18	0	0	49	23	16
2018	Real property	12	27	37	20	4	0	0	39	24	26
2018	Information management	18	36	26	13	5	0	2	55	19	71
2018	Information technology	23	40	28	9	0	0	0	63	9	42
2018	Data sciences	29	29	31	9	2	0	0	58	11	53
2018	Policy	6	32	34	24	5	0	0	37	28	229
2018	Project management	8	29	38	18	7	0	0	37	25	248
2018	Other services to the public	12	23	46	13	5	2	0	36	18	150
2018	None of the above	11	32	35	17	4	0	1	43	21	192

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	11	20	44	19	5	0	0	24	32	171
2020	Health care practitioners	21	30	33	12	4	0	0	16	51	231
2020	Federal regulators	22	14	35	15	14	0	0	29	36	12
2020	Compliance, inspection and enforcement	20	24	31	14	11	0	0	25	44	46
2020	Communications or public affairs	17	31	30	14	8	0	0	22	48	105
2020	Security	19	30	30	10	6	0	5	17	52	20
2020	Science and technology	3	26	46	20	5	0	0	25	29	43
2020	Legal services	32	9	14	27	18	0	0	45	41	10
2020	Administration and operations	12	20	37	22	9	0	0	31	32	770
2020	Human resources	8	27	43	11	11	0	0	22	35	36
2020	Financial management	8	20	38	24	10	0	0	34	28	275
2020	Procurement	6	26	44	11	13	0	0	24	32	29
2020	Real property	17	28	43	12	0	0	0	12	45	33
2020	Materiel management	21	21	44	8	7	0	0	15	42	11
2020	Information management	11	15	38	31	5	0	0	36	26	109
2020	Information technology	10	15	47	19	9	0	0	28	25	119
2020	Evaluation	7	28	44	21	0	0	0	21	35	13
2020	Data sciences	10	26	38	16	10	0	0	26	36	57
2020	Policy	15	22	39	18	5	0	0	24	37	402
2020	Project management	11	21	41	18	7	1	0	26	33	291
2020	Other services to the public	14	23	33	21	8	0	0	29	38	198
2020	None of the above	17	21	35	20	7	0	0	27	38	228
2019	Client contact centre	16	26	33	17	7	0	0	24	43	131
2019	Health care practitioners	14	20	43	17	5	0	0	23	35	239
2019	Compliance, inspection and enforcement	9	16	47	21	7	0	0	28	25	43
2019	Communications or public affairs	14	20	33	27	5	0	0	33	34	75
2019	Security	5	26	16	22	30	0	0	52	32	18
2019	Science and technology	9	14	58	16	2	0	0	19	23	37
2019	Administration and operations	15	17	37	20	10	0	0	31	32	727
2019	Human resources	22	19	26	22	11	0	0	33	41	39
2019	Financial management	12	15	41	23	8	0	0	31	27	224
2019	Procurement	16	27	28	22	6	0	0	28	44	22
2019	Real property	10	35	30	14	11	0	0	26	45	27
2019	Information management	4	14	38	28	15	0	2	44	18	91
2019	Information technology	11	14	36	28	10	0	1	38	26	78
2019	Evaluation	7	15	28	15	35	0	0	50	22	12
2019	Data sciences	9	16	40	16	16	0	2	33	26	46
2019	Policy	10	21	42	18	10	0	0	27	30	312
2019	Project management	18	22	35	17	9	0	0	26	40	287
2019	Other services to the public	19	21	34	19	7	0	0	26	40	177
2019	None of the above	14	19	36	18	12	0	1	30	34	212
2018	Client contact centre	15	24	35	16	10	0	1	26	39	159
2018	Health care practitioners	14	23	38	21	4	0	0	25	37	313
2018	Compliance, inspection and enforcement	11	15	39	25	10	0	0	35	26	50
2018	Communications or public affairs	10	19	35	19	17	0	0	37	28	56
2018	Science and technology	2	22	47	24	6	0	0	29	24	46
2018	Administration and operations	14	17	37	22	10	0	0	32	31	646
2018	Human resources	8	14	44	18	15	0	0	33	23	71
2018	Financial management	7	18	47	21	6	0	0	27	26	190
2018	Procurement	9	13	37	36	5	0	0	40	23	16
2018	Real property	10	26	38	16	9	0	0	25	37	25
2018	Information management	7	24	28	23	16	0	2	40	32	70
2018	Information technology	5	11	51	18	11	0	4	30	16	42
2018	Data sciences	2	18	36	22	20	0	2	43	20	52
2018	Policy	12	27	41	15	5	0	0	20	39	227
2018	Project management	13	23	41	18	5	0	0	23	36	245
2018	Other services to the public	8	27	41	19	5	0	0	24	35	147
2018	None of the above	11	25	36	22	6	0	1	28	36	188

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	38	43	11	5	1	1	0	82	7	173
2020	Health care practitioners	30	44	18	5	2	1	0	75	7	232
2020	Federal regulators	57	43	0	0	0	0	0	100	0	12
2020	Compliance, inspection and enforcement	39	33	17	6	5	0	0	72	11	47
2020	Communications or public affairs	33	40	14	9	3	2	0	74	12	105
2020	Security	46	25	14	10	0	5	0	75	10	20
2020	Science and technology	23	48	18	10	0	0	0	71	10	43
2020	Administration and operations	44	37	12	5	2	0	0	81	7	778
2020	Human resources	36	35	19	3	3	6	0	75	6	36
2020	Financial management	43	40	11	3	1	1	0	84	4	275
2020	Procurement	34	49	7	3	6	0	0	84	9	30
2020	Real property	24	65	8	3	0	0	0	89	3	33
2020	Materiel management	45	21	13	8	13	0	0	66	21	11
2020	Information management	39	40	14	3	0	3	1	82	3	111
2020	Information technology	49	33	12	4	2	1	0	82	6	120
2020	Evaluation	23	49	21	7	0	0	0	72	7	13
2020	Data sciences	42	41	10	3	2	2	0	84	6	56
2020	Policy	40	39	10	8	2	0	0	80	10	403
2020	Project management	37	43	10	6	3	0	0	81	9	291
2020	Other services to the public	39	36	16	6	2	2	0	76	8	198
2020	None of the above	35	42	14	4	2	3	0	80	6	227
2019	Client contact centre	25	37	18	11	8	2	0	63	19	132
2019	Health care practitioners	27	43	15	9	6	1	0	71	15	240
2019	Compliance, inspection and enforcement	21	34	28	13	2	3	0	56	15	43
2019	Communications or public affairs	23	43	17	14	2	0	0	66	16	75
2019	Security	17	28	27	12	0	11	6	54	14	17
2019	Science and technology	16	52	17	10	2	2	0	70	13	37
2019	Administration and operations	27	40	15	10	6	1	0	68	17	731
2019	Human resources	20	47	19	7	5	2	0	69	12	40
2019	Financial management	28	36	18	8	6	4	1	67	14	223
2019	Procurement	23	32	28	7	10	0	0	55	17	22
2019	Real property	17	31	31	13	7	0	0	49	20	27
2019	Information management	30	38	14	6	3	6	3	75	10	93
2019	Information technology	34	41	10	8	4	3	0	77	12	81
2019	Evaluation	35	36	22	0	0	7	0	76	0	12
2019	Data sciences	22	35	22	8	7	6	0	61	16	46
2019	Policy	27	47	11	8	5	2	0	76	13	313
2019	Project management	22	46	16	9	6	2	0	70	15	289
2019	Other services to the public	23	37	14	14	8	4	0	63	23	179
2019	None of the above	22	40	18	11	6	1	1	64	18	210
2018	Client contact centre	19	43	18	10	9	1	1	63	19	160
2018	Health care practitioners	20	42	21	9	8	2	0	62	17	317
2018	Compliance, inspection and enforcement	28	47	15	6	3	1	0	76	9	51
2018	Communications or public affairs	20	39	10	26	5	0	0	59	31	54
2018	Science and technology	18	56	16	7	0	3	0	76	7	47
2018	Administration and operations	26	42	18	8	4	2	0	70	12	653
2018	Human resources	25	44	14	9	2	0	6	73	12	71
2018	Financial management	24	49	12	6	6	2	0	75	13	192
2018	Procurement	32	36	14	0	18	0	0	68	18	16
2018	Real property	25	35	24	9	0	7	0	65	10	26
2018	Information management	25	38	17	13	3	4	0	67	16	71
2018	Information technology	36	46	13	0	0	6	0	87	0	42
2018	Data sciences	26	52	8	10	3	2	0	79	13	52
2018	Policy	22	46	17	9	5	2	0	69	14	229
2018	Project management	20	41	21	12	4	2	0	62	16	249
2018	Other services to the public	21	45	17	11	4	2	0	68	15	147
2018	None of the above	18	43	15	13	8	3	0	63	21	190

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	33	36	14	9	3	5	0	72	13	170
2020	Health care practitioners	20	36	16	15	9	4	0	59	25	229
2020	Federal regulators	43	21	8	7	22	0	0	63	29	12
2020	Compliance, inspection and enforcement	35	30	17	6	9	3	0	67	16	47
2020	Communications or public affairs	24	36	13	11	13	3	0	61	25	105
2020	Security	41	40	10	10	0	0	0	81	10	20
2020	Science and technology	19	39	16	21	3	2	0	60	24	43
2020	Legal services	59	18	14	9	0	0	0	77	9	10
2020	Administration and operations	38	34	12	11	4	1	0	73	15	771
2020	Human resources	25	32	23	9	3	8	0	62	12	36
2020	Financial management	38	34	13	9	3	2	0	74	13	273
2020	Procurement	41	32	20	4	3	0	0	73	7	29
2020	Real property	27	51	0	13	5	4	0	81	19	33
2020	Materiel management	45	7	20	0	21	8	0	56	22	11
2020	Information management	33	35	15	11	3	2	1	71	14	110
2020	Information technology	43	29	13	11	2	1	1	74	13	120
2020	Evaluation	14	51	21	14	0	0	0	65	14	13
2020	Data sciences	44	30	14	3	7	2	0	75	11	56
2020	Policy	31	36	13	12	5	2	0	69	17	402
2020	Project management	37	33	11	12	6	2	0	71	18	290
2020	Other services to the public	34	29	18	9	7	3	0	65	16	198
2020	None of the above	33	34	15	10	5	3	0	69	16	226

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	41	28	11	12	7	1	0	70	19	172
2020	Health care practitioners	30	27	11	18	13	1	0	58	31	229
2020	Federal regulators	42	14	0	14	30	0	0	56	44	12
2020	Compliance, inspection and enforcement	38	30	17	4	11	0	0	68	15	46
2020	Communications or public affairs	45	28	8	12	5	3	0	75	17	104
2020	Security	60	14	16	5	5	0	0	75	10	20
2020	Science and technology	28	32	16	9	12	0	3	62	21	42
2020	Legal services	27	18	14	18	23	0	0	45	41	10
2020	Administration and operations	41	27	10	12	8	1	1	69	20	776
2020	Human resources	47	23	5	8	11	0	6	75	20	36
2020	Financial management	41	29	8	11	9	1	1	72	20	276
2020	Procurement	37	20	9	21	10	4	0	59	32	29
2020	Real property	20	46	8	18	0	5	3	71	20	33
2020	Materiel management	45	7	27	0	8	13	0	60	9	11
2020	Information management	44	32	9	9	4	1	1	77	14	111
2020	Information technology	43	32	11	9	4	1	1	76	13	119
2020	Evaluation	44	7	14	21	14	0	0	51	35	13
2020	Data sciences	49	28	13	5	4	2	0	78	9	57
2020	Policy	42	33	8	11	7	0	0	75	18	402
2020	Project management	42	26	11	13	7	1	0	69	20	289
2020	Other services to the public	40	26	12	11	10	1	0	67	22	199
2020	None of the above	34	28	12	13	11	2	0	64	24	226

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	47	26	16	5	5	2	0	74	10	173
2020	Health care practitioners	38	27	16	9	6	3	0	67	16	230
2020	Federal regulators	50	21	22	0	0	8	0	76	0	12
2020	Compliance, inspection and enforcement	51	26	8	8	5	2	0	79	13	47
2020	Communications or public affairs	55	25	13	3	3	1	0	81	6	104
2020	Security	56	30	0	0	10	5	0	90	10	20
2020	Science and technology	30	32	22	7	2	4	3	66	10	43
2020	Legal services	54	23	23	0	0	0	0	77	0	10
2020	Administration and operations	51	26	12	4	3	3	1	80	8	776
2020	Human resources	50	28	5	3	5	3	6	85	9	36
2020	Financial management	48	26	13	5	4	3	2	78	9	275
2020	Procurement	33	43	9	11	3	0	0	77	14	29
2020	Real property	39	35	8	10	3	3	3	78	14	33
2020	Materiel management	45	7	20	0	8	21	0	66	10	11
2020	Information management	55	26	12	2	1	3	2	85	3	110
2020	Information technology	59	22	12	2	3	1	2	83	5	119
2020	Evaluation	51	28	7	7	7	0	0	79	14	13
2020	Data sciences	54	24	14	2	2	0	4	81	4	57
2020	Policy	54	28	8	3	4	1	0	84	8	399
2020	Project management	48	26	14	3	5	4	0	77	8	288
2020	Other services to the public	50	21	13	5	5	5	1	76	10	196
2020	None of the above	46	27	15	3	5	2	1	76	8	226

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	26	41	10	13	8	2	0	68	21	173
2020	Health care practitioners	20	28	20	18	11	2	0	49	31	231
2020	Federal regulators	36	57	7	0	0	0	0	93	0	12
2020	Compliance, inspection and enforcement	39	21	15	14	9	2	0	62	23	47
2020	Communications or public affairs	34	27	15	11	10	2	0	62	22	105
2020	Security	46	25	10	5	10	5	0	75	15	20
2020	Science and technology	21	42	11	15	7	4	0	66	23	43
2020	Legal services	50	41	0	9	0	0	0	91	9	10
2020	Administration and operations	35	31	16	10	7	1	1	67	17	776
2020	Human resources	28	26	16	13	9	3	6	59	24	36
2020	Financial management	31	35	18	8	5	2	0	68	13	276
2020	Procurement	30	36	20	9	6	0	0	65	15	30
2020	Real property	23	33	26	5	12	0	0	56	17	33
2020	Materiel management	52	21	20	0	8	0	0	73	8	11
2020	Information management	36	39	12	7	4	2	1	77	11	111
2020	Information technology	38	36	15	6	2	1	1	76	9	120
2020	Evaluation	30	35	21	0	14	0	0	65	14	13
2020	Data sciences	36	41	12	5	6	0	0	77	11	57
2020	Policy	36	32	12	14	6	0	0	68	20	404
2020	Project management	30	35	15	11	6	3	0	66	18	291
2020	Other services to the public	34	28	18	11	6	2	1	64	18	198
2020	None of the above	31	28	19	9	8	4	0	62	18	227
2019	Client contact centre	20	30	15	19	16	0	0	50	35	133
2019	Health care practitioners	17	35	22	14	10	2	0	52	25	240
2019	Compliance, inspection and enforcement	15	28	28	18	7	3	0	45	26	43
2019	Communications or public affairs	15	25	24	24	10	2	0	41	35	75
2019	Security	16	16	24	22	5	16	0	39	32	18
2019	Science and technology	9	37	27	16	9	2	0	47	25	36
2019	Administration and operations	21	34	18	15	11	0	0	55	26	731
2019	Human resources	14	43	19	9	14	2	0	58	23	41
2019	Financial management	19	32	23	15	9	2	0	52	24	223
2019	Procurement	19	23	31	7	20	0	0	42	27	22
2019	Real property	10	21	19	29	22	0	0	31	50	27
2019	Information management	28	34	17	10	5	5	1	67	15	94
2019	Information technology	23	37	13	18	8	1	0	61	26	81
2019	Evaluation	20	21	29	15	15	0	0	41	30	12
2019	Data sciences	24	31	20	14	8	2	0	56	23	46
2019	Policy	18	35	17	18	10	1	0	54	29	313
2019	Project management	12	34	18	20	13	2	0	48	35	289
2019	Other services to the public	20	27	18	15	15	5	0	50	31	179
2019	None of the above	20	32	22	14	12	1	1	52	26	212
2018	Client contact centre	17	23	20	22	15	1	1	42	38	162
2018	Health care practitioners	13	35	22	17	12	1	0	49	29	320
2018	Compliance, inspection and enforcement	22	34	26	10	8	0	0	56	18	51
2018	Communications or public affairs	12	41	15	21	6	5	0	56	28	55
2018	Science and technology	16	28	31	12	11	3	0	45	24	47
2018	Administration and operations	20	37	17	15	10	1	0	58	25	652
2018	Human resources	20	40	16	17	1	0	6	63	19	70
2018	Financial management	17	33	21	16	10	2	1	52	26	192
2018	Procurement	40	20	18	13	9	0	0	60	22	16
2018	Real property	23	30	15	17	7	9	0	58	26	26
2018	Information management	25	30	20	14	8	3	0	57	22	71
2018	Information technology	26	30	26	10	3	5	0	59	13	42
2018	Data sciences	27	41	13	7	7	4	0	71	15	53
2018	Policy	10	33	22	21	13	0	0	44	34	230
2018	Project management	13	31	18	23	12	2	0	45	37	249
2018	Other services to the public	22	36	18	15	8	1	0	59	23	149
2018	None of the above	13	31	15	25	12	4	0	46	39	193

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	43	39	12	4	2	1	0	82	6	173
2020	Health care practitioners	25	45	14	14	3	0	0	70	17	232
2020	Federal regulators	49	15	7	29	0	0	0	64	29	12
2020	Compliance, inspection and enforcement	39	42	6	6	7	0	0	81	13	47
2020	Communications or public affairs	44	39	6	8	3	1	0	84	11	104
2020	Security	51	40	10	0	0	0	0	90	0	20
2020	Science and technology	19	59	18	4	0	0	0	78	4	43
2020	Legal services	59	32	0	9	0	0	0	91	9	10
2020	Administration and operations	44	39	8	6	2	0	0	83	8	777
2020	Human resources	28	50	16	3	3	0	0	78	6	36
2020	Financial management	45	40	9	5	1	0	0	84	7	275
2020	Procurement	36	47	7	3	4	0	3	86	7	30
2020	Real property	40	41	10	8	0	0	0	82	8	33
2020	Materiel management	52	22	26	0	0	0	0	74	0	11
2020	Information management	34	46	10	8	2	0	0	80	10	111
2020	Information technology	50	35	12	3	0	0	0	85	3	120
2020	Evaluation	37	35	21	7	0	0	0	72	7	13
2020	Data sciences	36	34	14	10	2	4	0	73	13	57
2020	Policy	34	48	9	6	2	1	0	83	8	403
2020	Project management	42	45	8	4	1	0	0	87	5	290
2020	Other services to the public	39	39	12	8	0	1	0	80	8	199
2020	None of the above	34	43	12	8	3	0	0	77	11	227

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	43	41	7	6	2	1	0	84	8	172
2020	Health care practitioners	25	42	14	17	3	0	0	67	19	232
2020	Federal regulators	57	7	7	7	22	0	0	64	29	12
2020	Compliance, inspection and enforcement	37	48	4	2	8	0	0	85	11	47
2020	Communications or public affairs	42	34	11	10	1	1	0	77	12	104
2020	Security	45	41	5	5	5	0	0	86	10	20
2020	Science and technology	31	41	20	5	3	0	0	72	7	43
2020	Legal services	73	18	0	9	0	0	0	91	9	10
2020	Administration and operations	43	37	9	7	3	0	0	81	10	775
2020	Human resources	28	45	21	3	3	0	0	73	6	36
2020	Financial management	45	38	7	7	2	0	0	84	9	276
2020	Procurement	32	52	7	7	0	0	3	86	7	30
2020	Real property	40	35	15	9	0	0	0	76	9	33
2020	Materiel management	45	22	33	0	0	0	0	67	0	11
2020	Information management	32	42	15	6	4	1	0	75	10	111
2020	Information technology	46	31	16	5	2	0	0	77	7	120
2020	Evaluation	37	28	28	7	0	0	0	65	7	13
2020	Data sciences	28	40	14	13	2	4	0	70	15	56
2020	Policy	31	44	13	9	2	1	0	75	12	403
2020	Project management	42	39	11	6	2	0	0	81	8	291
2020	Other services to the public	40	36	11	10	1	1	0	77	12	199
2020	None of the above	32	45	11	9	3	0	0	77	13	228

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	42	37	12	6	1	1	0	80	7	171
2020	Health care practitioners	35	43	14	6	2	0	0	78	7	231
2020	Federal regulators	49	7	15	7	22	0	0	56	29	12
2020	Compliance, inspection and enforcement	44	36	9	4	7	0	0	80	11	46
2020	Communications or public affairs	37	38	16	6	2	2	0	76	8	104
2020	Security	37	49	10	0	5	0	0	86	5	20
2020	Science and technology	15	58	21	4	0	2	0	74	4	43
2020	Legal services	36	41	14	0	9	0	0	77	9	10
2020	Administration and operations	39	35	16	6	2	1	1	76	8	770
2020	Human resources	31	26	32	5	6	0	0	57	11	36
2020	Financial management	35	45	13	4	2	0	1	80	7	274
2020	Procurement	23	58	13	3	0	0	3	84	3	30
2020	Real property	35	45	14	5	0	0	0	81	5	33
2020	Materiel management	30	31	39	0	0	0	0	61	0	11
2020	Information management	29	42	19	7	2	0	1	72	9	110
2020	Information technology	43	32	15	6	1	1	2	78	7	120
2020	Evaluation	30	56	7	7	0	0	0	86	7	13
2020	Data sciences	37	31	16	7	4	2	3	72	12	57
2020	Policy	30	41	17	9	1	1	1	72	10	398
2020	Project management	38	36	17	7	1	1	0	75	7	283
2020	Other services to the public	36	34	18	7	3	0	1	71	11	197
2020	None of the above	33	41	16	4	3	1	2	76	7	227

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	47	35	12	2	1	2	1	85	3	173
2020	Health care practitioners	33	39	14	9	3	1	1	73	12	230
2020	Federal regulators	64	14	22	0	0	0	0	78	0	12
2020	Compliance, inspection and enforcement	42	42	4	4	7	0	2	85	11	46
2020	Communications or public affairs	48	38	7	1	1	4	1	91	2	103
2020	Security	46	40	10	0	5	0	0	86	5	20
2020	Science and technology	38	36	15	4	3	0	4	77	7	43
2020	Legal services	59	32	9	0	0	0	0	91	0	10
2020	Administration and operations	47	32	12	4	2	1	1	81	6	777
2020	Human resources	38	42	11	9	0	0	0	81	9	36
2020	Financial management	45	34	12	3	2	2	1	82	6	274
2020	Procurement	36	31	3	13	10	0	5	71	25	30
2020	Real property	48	33	17	0	0	0	3	83	0	33
2020	Materiel management	52	15	33	0	0	0	0	67	0	11
2020	Information management	43	42	11	1	3	1	0	85	3	111
2020	Information technology	56	25	11	5	3	1	0	81	8	117
2020	Evaluation	37	49	14	0	0	0	0	86	0	13
2020	Data sciences	44	27	13	2	4	7	2	79	6	57
2020	Policy	47	36	12	2	1	2	1	85	3	402
2020	Project management	47	34	13	3	1	0	1	82	4	290
2020	Other services to the public	45	29	15	8	1	2	0	76	9	198
2020	None of the above	40	40	11	4	3	2	0	82	7	228

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	61	21	4	2	2	7	4	92	4	172
2020	Health care practitioners	43	21	10	1	2	15	8	83	4	231
2020	Federal regulators	56	0	7	0	22	15	0	66	26	12
2020	Compliance, inspection and enforcement	50	22	2	0	7	10	10	89	9	47
2020	Communications or public affairs	72	15	4	2	0	3	4	94	2	104
2020	Security	76	10	10	0	0	0	5	90	0	20
2020	Science and technology	35	18	18	2	0	14	12	72	3	43
2020	Legal services	77	0	0	0	0	9	14	100	0	10
2020	Administration and operations	58	17	8	1	1	7	7	88	3	777
2020	Human resources	79	16	5	0	0	0	0	95	0	36
2020	Financial management	62	17	8	1	1	7	4	89	2	275
2020	Procurement	51	26	10	3	0	0	9	86	4	30
2020	Real property	58	15	7	4	0	5	12	87	5	33
2020	Materiel management	66	0	26	0	0	8	0	72	0	11
2020	Information management	70	18	5	0	0	6	1	94	0	111
2020	Information technology	78	12	2	3	0	4	1	94	3	120
2020	Evaluation	72	7	14	0	0	0	7	85	0	13
2020	Data sciences	62	17	7	2	2	9	2	88	4	57
2020	Policy	66	19	6	1	1	3	4	92	2	403
2020	Project management	52	19	9	4	1	7	8	84	6	290
2020	Other services to the public	52	12	7	1	1	15	12	87	3	199
2020	None of the above	53	15	8	0	3	10	11	85	5	227

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	43	44	7	3	1	2	0	89	4	173
2020	Health care practitioners	42	36	13	5	4	1	0	78	9	230
2020	Federal regulators	56	15	0	22	0	7	0	76	24	12
2020	Compliance, inspection and enforcement	50	25	16	8	0	0	0	75	8	47
2020	Communications or public affairs	40	40	13	2	2	2	1	83	4	103
2020	Security	71	10	5	10	0	5	0	85	10	20
2020	Science and technology	34	38	12	9	0	4	3	78	10	42
2020	Legal services	54	0	9	23	14	0	0	54	37	10
2020	Administration and operations	53	33	8	3	1	0	0	87	5	774
2020	Human resources	30	53	5	3	3	6	0	89	6	36
2020	Financial management	54	32	9	4	1	1	0	86	5	274
2020	Procurement	56	38	0	0	3	0	3	97	3	29
2020	Real property	43	51	3	0	0	0	3	97	0	33
2020	Materiel management	52	15	20	0	13	0	0	67	13	11
2020	Information management	56	27	13	2	0	1	1	85	2	111
2020	Information technology	62	23	9	2	3	2	0	87	4	118
2020	Evaluation	30	56	7	7	0	0	0	86	7	13
2020	Data sciences	42	39	6	2	6	4	2	86	8	57
2020	Policy	49	37	5	4	2	3	0	88	6	401
2020	Project management	48	39	9	2	2	0	0	87	4	291
2020	Other services to the public	54	31	9	4	1	1	0	86	5	198
2020	None of the above	54	32	9	2	1	1	0	87	4	226

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	53	27	8	9	4	0	0	80	13	172
2020	Health care practitioners	40	28	11	12	9	1	0	68	20	230
2020	Federal regulators	57	14	7	22	0	0	0	71	22	12
2020	Compliance, inspection and enforcement	49	24	15	10	2	0	0	73	12	47
2020	Communications or public affairs	62	21	5	7	3	2	1	85	10	105
2020	Security	60	19	11	5	5	0	0	80	10	20
2020	Science and technology	45	28	13	7	7	0	0	73	14	43
2020	Legal services	45	23	0	9	23	0	0	68	32	10
2020	Administration and operations	49	30	9	6	4	1	0	81	10	774
2020	Human resources	46	34	3	9	3	6	0	85	12	34
2020	Financial management	51	27	8	5	6	0	1	80	12	274
2020	Procurement	54	28	7	7	3	0	0	82	11	29
2020	Real property	50	36	12	0	3	0	0	85	3	33
2020	Materiel management	38	21	21	8	0	13	0	67	9	11
2020	Information management	51	33	8	4	3	0	1	85	7	111
2020	Information technology	60	23	8	3	5	0	0	83	8	119
2020	Evaluation	28	44	7	14	7	0	0	72	21	13
2020	Data sciences	57	30	6	5	2	0	0	87	7	56
2020	Policy	55	29	5	6	4	1	0	85	10	399
2020	Project management	51	29	10	5	4	1	0	80	9	289
2020	Other services to the public	50	26	10	7	6	1	0	78	13	198
2020	None of the above	51	26	10	6	6	2	0	78	12	228

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	53	31	12	3	0	0	0	84	4	172
2020	Health care practitioners	39	30	16	10	5	0	0	69	15	231
2020	Federal regulators	71	7	0	22	0	0	0	78	22	12
2020	Compliance, inspection and enforcement	49	28	12	6	5	0	0	77	11	47
2020	Communications or public affairs	56	29	9	4	2	0	0	85	6	105
2020	Security	46	19	20	5	10	0	0	65	14	20
2020	Science and technology	46	30	9	4	3	6	2	82	7	43
2020	Legal services	91	0	0	9	0	0	0	91	9	10
2020	Administration and operations	57	29	9	3	2	0	0	86	5	775
2020	Human resources	46	34	5	3	3	8	0	88	7	36
2020	Financial management	63	26	8	1	1	1	0	90	2	276
2020	Procurement	58	25	7	0	7	0	3	85	7	30
2020	Real property	65	35	0	0	0	0	0	100	0	33
2020	Materiel management	52	14	0	8	0	26	0	90	10	11
2020	Information management	53	29	6	6	5	0	1	83	11	111
2020	Information technology	68	20	6	2	3	1	0	89	5	118
2020	Evaluation	51	28	21	0	0	0	0	79	0	13
2020	Data sciences	66	20	7	2	2	2	2	89	4	57
2020	Policy	57	26	9	4	1	2	0	85	5	403
2020	Project management	58	27	7	5	1	0	0	86	7	291
2020	Other services to the public	57	19	11	8	5	1	0	76	13	198
2020	None of the above	52	28	12	2	5	1	0	81	7	227

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	28	44	10	19	0	0	0	72	19	28
2020	Health care practitioners	18	51	16	9	6	0	0	69	15	65
2020	Compliance, inspection and enforcement	9	35	23	6	27	0	0	44	33	12
2020	Communications or public affairs	30	40	15	15	0	0	0	70	15	33
2020	Science and technology	0	72	20	9	0	0	0	72	9	11
2020	Administration and operations	28	43	12	13	3	0	0	72	16	209
2020	Financial management	21	35	20	16	4	2	2	58	21	96
2020	Real property	19	34	30	16	0	0	0	54	16	11
2020	Information management	26	44	13	8	4	0	4	73	13	23
2020	Information technology	36	28	12	19	2	2	0	66	22	42
2020	Data sciences	31	38	6	19	6	0	0	69	25	16
2020	Policy	17	60	11	11	1	1	0	78	12	129
2020	Project management	26	41	9	22	1	0	0	67	24	67
2020	Other services to the public	26	43	15	14	4	0	0	68	17	50
2020	None of the above	17	43	9	20	9	2	0	62	29	60
2019	Client contact centre	21	36	21	15	6	0	0	58	21	31
2019	Health care practitioners	32	45	3	17	2	0	0	78	19	85
2019	Compliance, inspection and enforcement	0	43	8	39	10	0	0	43	49	14
2019	Communications or public affairs	14	29	19	14	9	14	0	51	27	21
2019	Administration and operations	19	50	7	19	4	0	1	69	23	175
2019	Human resources	8	51	17	17	8	0	0	58	25	12
2019	Financial management	12	47	14	14	8	3	1	62	23	77
2019	Real property	0	58	17	19	6	0	0	58	25	12
2019	Information management	23	46	13	7	7	4	0	72	15	26
2019	Information technology	30	34	8	20	0	8	0	69	22	24
2019	Data sciences	29	20	30	11	0	10	0	54	12	10
2019	Policy	15	46	12	19	4	1	3	64	24	113
2019	Project management	15	47	16	13	4	3	2	66	17	75
2019	Other services to the public	13	54	7	14	4	8	0	72	20	36
2019	None of the above	20	47	11	10	8	4	0	70	19	58

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	92	8	29
2020	Health care practitioners	76	24	65
2020	Compliance, inspection and enforcement	100	0	12
2020	Communications or public affairs	97	3	33
2020	Science and technology	88	12	11
2020	Administration and operations	98	2	210
2020	Financial management	97	3	97
2020	Real property	92	8	11
2020	Information management	95	5	23
2020	Information technology	100	0	42
2020	Data sciences	100	0	16
2020	Policy	98	2	129
2020	Project management	96	4	66
2020	Other services to the public	93	7	50
2020	None of the above	87	13	59

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	23	20	27	21	10	0	0	43	30	28
2020	Health care practitioners	7	41	23	17	12	0	0	48	29	52
2020	Compliance, inspection and enforcement	0	15	14	37	33	0	0	15	71	12
2020	Communications or public affairs	9	44	9	31	6	0	0	53	37	32
2020	Science and technology	0	29	20	42	10	0	0	29	52	10
2020	Administration and operations	14	38	16	18	12	0	0	53	31	203
2020	Financial management	20	36	16	21	8	0	0	56	28	94
2020	Real property	29	21	9	32	8	0	0	50	41	10
2020	Information management	27	28	18	14	9	0	4	57	24	22
2020	Information technology	32	24	17	19	7	0	0	56	27	41
2020	Data sciences	12	31	25	7	19	6	0	47	27	16
2020	Policy	8	32	19	25	17	0	0	40	42	127
2020	Project management	26	27	10	25	10	2	0	54	35	63
2020	Other services to the public	20	15	27	26	12	0	0	35	38	47
2020	None of the above	8	36	18	20	18	0	0	44	38	55

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	9	91	172
2020	Health care practitioners	12	88	232
2020	Federal regulators	0	100	12
2020	Compliance, inspection and enforcement	5	95	47
2020	Communications or public affairs	8	92	102
2020	Security	14	86	20
2020	Science and technology	10	90	43
2020	Legal services	0	100	10
2020	Administration and operations	10	90	772
2020	Human resources	19	81	36
2020	Financial management	7	93	273
2020	Procurement	7	93	30
2020	Real property	14	86	31
2020	Materiel management	14	86	11
2020	Information management	17	83	110
2020	Information technology	11	89	119
2020	Evaluation	21	79	13
2020	Data sciences	15	85	56
2020	Policy	9	91	404
2020	Project management	13	87	291
2020	Other services to the public	13	87	197
2020	None of the above	10	90	226

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	15	85	172
2020	Health care practitioners	13	87	232
2020	Federal regulators	21	79	12
2020	Compliance, inspection and enforcement	12	88	47
2020	Communications or public affairs	11	89	104
2020	Security	10	90	20
2020	Science and technology	11	89	43
2020	Legal services	23	77	10
2020	Administration and operations	16	84	775
2020	Human resources	25	75	35
2020	Financial management	12	88	276
2020	Procurement	13	87	30
2020	Real property	16	84	32
2020	Materiel management	7	93	11
2020	Information management	20	80	111
2020	Information technology	10	90	117
2020	Evaluation	14	86	13
2020	Data sciences	15	85	56
2020	Policy	9	91	404
2020	Project management	15	85	292
2020	Other services to the public	17	83	198
2020	None of the above	9	91	225
2019	Client contact centre	21	79	132
2019	Health care practitioners	14	86	241
2019	Compliance, inspection and enforcement	20	80	43
2019	Communications or public affairs	12	88	75
2019	Security	22	78	18
2019	Science and technology	2	98	37
2019	Administration and operations	22	78	734
2019	Human resources	25	75	40
2019	Financial management	19	81	225
2019	Procurement	25	75	22
2019	Real property	24	76	27
2019	Information management	11	89	94
2019	Information technology	12	88	81
2019	Evaluation	15	85	12
2019	Data sciences	31	69	46
2019	Policy	25	75	312
2019	Project management	24	76	290
2019	Other services to the public	21	79	181
2019	None of the above	20	80	211

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	57	43	25
2020	Health care practitioners	55	45	30
2020	Communications or public affairs	50	50	12
2020	Administration and operations	54	46	122
2020	Financial management	42	58	33
2020	Information management	38	62	23
2020	Information technology	42	58	12
2020	Policy	60	40	40
2020	Project management	47	53	44
2020	Other services to the public	67	33	32
2020	None of the above	40	60	21

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	82	18	25
2020	Health care practitioners	72	28	30
2020	Communications or public affairs	92	8	12
2020	Administration and operations	82	18	122
2020	Financial management	69	31	33
2020	Information management	73	27	23
2020	Information technology	67	33	12
2020	Policy	75	25	40
2020	Project management	84	16	44
2020	Other services to the public	81	19	32
2020	None of the above	69	31	21
2019	Client contact centre	76	24	26
2019	Health care practitioners	74	26	39
2019	Administration and operations	87	13	156
2019	Human resources	92	8	10
2019	Financial management	80	20	41
2019	Information management	92	8	10
2019	Information technology	71	29	10
2019	Data sciences	86	14	14
2019	Policy	85	15	78
2019	Project management	78	22	70
2019	Other services to the public	81	19	40
2019	None of the above	76	24	42

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	51	28	11	5	5	0	0	79	11	20
2020	Health care practitioners	64	27	6	3	0	0	0	91	3	23
2020	Communications or public affairs	63	18	0	9	9	0	0	82	18	11
2020	Administration and operations	54	28	7	9	2	1	0	82	11	100
2020	Financial management	45	42	8	0	5	0	0	87	5	23
2020	Information management	43	33	7	11	6	0	0	77	17	17
2020	Policy	40	27	20	10	3	0	0	67	13	30
2020	Project management	63	21	10	5	0	0	0	84	5	37
2020	Other services to the public	66	24	6	3	0	0	0	91	3	26
2020	None of the above	53	29	0	13	0	6	0	86	14	15
2019	Client contact centre	51	33	11	5	0	0	0	84	5	20
2019	Health care practitioners	55	19	5	18	0	3	2	77	18	30
2019	Administration and operations	48	32	4	9	7	0	0	80	16	134
2019	Financial management	52	33	3	10	2	0	0	85	12	33
2019	Data sciences	48	37	0	15	0	0	0	85	15	12
2019	Policy	58	27	0	11	4	0	0	85	15	65
2019	Project management	46	34	6	10	4	0	0	80	14	51
2019	Other services to the public	36	32	16	11	4	0	0	68	15	32
2019	None of the above	43	33	15	7	0	2	0	78	7	33

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	51	30	10	3	3	2	1	83	7	173
2020	Health care practitioners	34	35	14	6	4	3	3	74	12	232
2020	Federal regulators	50	50	0	0	0	0	0	100	0	12
2020	Compliance, inspection and enforcement	45	39	4	9	0	0	2	86	9	47
2020	Communications or public affairs	56	25	8	3	3	3	2	86	6	103
2020	Security	65	19	0	5	5	0	6	90	10	20
2020	Science and technology	38	36	14	5	3	2	3	78	8	43
2020	Legal services	36	32	9	9	0	0	14	79	10	10
2020	Administration and operations	52	29	7	5	2	2	2	85	8	776
2020	Human resources	49	32	11	3	0	0	5	86	3	36
2020	Financial management	52	28	6	4	4	2	4	85	9	274
2020	Procurement	51	22	17	7	3	0	0	73	10	30
2020	Real property	49	33	5	10	3	0	0	82	13	33
2020	Materiel management	60	14	0	0	0	13	13	100	0	11
2020	Information management	48	33	9	2	2	2	3	86	5	111
2020	Information technology	64	24	3	2	2	2	3	92	4	120
2020	Evaluation	56	23	7	7	7	0	0	79	14	13
2020	Data sciences	62	25	5	0	2	2	4	93	2	57
2020	Policy	56	29	6	4	2	1	2	87	7	404
2020	Project management	52	28	10	4	2	2	3	84	6	291
2020	Other services to the public	52	21	14	4	3	3	2	77	8	199
2020	None of the above	52	24	7	4	4	6	3	83	9	227

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	29	48	21	1	62	38	172
2020	Health care practitioners	37	44	18	1	54	46	233
2020	Federal regulators	43	36	21	0	46	54	12
2020	Compliance, inspection and enforcement	24	52	24	0	69	31	47
2020	Communications or public affairs	26	42	30	2	62	38	105
2020	Security	24	66	10	0	73	27	20
2020	Science and technology	27	54	19	0	67	33	43
2020	Legal services	55	27	18	0	33	67	10
2020	Administration and operations	33	47	19	1	59	41	777
2020	Human resources	31	41	27	0	57	43	36
2020	Financial management	33	54	14	0	62	38	276
2020	Procurement	15	64	20	0	81	19	30
2020	Real property	23	63	14	0	73	27	33
2020	Materiel management	28	48	24	0	63	37	11
2020	Information management	32	45	21	1	59	41	111
2020	Information technology	27	48	25	0	64	36	120
2020	Evaluation	14	49	37	0	77	23	13
2020	Data sciences	27	54	18	0	67	33	57
2020	Policy	36	44	20	0	55	45	403
2020	Project management	39	45	16	0	53	47	292
2020	Other services to the public	36	41	22	1	53	47	199
2020	None of the above	31	46	24	0	60	40	228

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Client contact centre	44	56	53
2020	Health care practitioners	35	65	82
2020	Compliance, inspection and enforcement	57	43	12
2020	Communications or public affairs	43	57	28
2020	Science and technology	23	77	13
2020	Administration and operations	39	61	261
2020	Human resources	33	67	12
2020	Financial management	39	61	91
2020	Information management	43	57	34
2020	Information technology	37	63	32
2020	Data sciences	31	69	16
2020	Policy	34	66	144
2020	Project management	38	62	114
2020	Other services to the public	34	66	75
2020	None of the above	41	59	73

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	26	11	16	17	26	2	2	39	44	53
2020	Health care practitioners	6	18	19	28	27	0	3	25	56	83
2020	Compliance, inspection and enforcement	9	9	22	18	41	0	0	18	59	12
2020	Communications or public affairs	11	21	14	29	22	0	4	33	52	28
2020	Science and technology	0	15	8	48	29	0	0	15	77	13
2020	Administration and operations	12	19	19	17	26	1	5	33	46	261
2020	Human resources	19	26	0	37	9	0	9	49	51	11
2020	Financial management	15	30	10	19	21	0	4	47	42	91
2020	Information management	25	15	32	11	11	0	6	43	23	34
2020	Information technology	16	15	18	16	35	0	0	31	51	32
2020	Data sciences	6	12	25	6	45	0	6	19	54	16
2020	Policy	10	22	13	19	29	1	7	34	52	143
2020	Project management	13	22	7	26	29	0	3	36	57	114
2020	Other services to the public	6	27	17	18	28	0	5	34	48	75
2020	None of the above	7	28	15	16	31	0	2	36	48	73

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	16	21	15	12	36	0	0	37	49	53
2020	Health care practitioners	6	18	15	21	39	2	0	24	61	83
2020	Compliance, inspection and enforcement	0	18	0	16	66	0	0	18	82	12
2020	Communications or public affairs	5	14	7	29	45	0	0	19	74	28
2020	Science and technology	0	18	0	45	37	0	0	18	82	13
2020	Administration and operations	8	16	18	20	36	0	2	24	58	262
2020	Human resources	9	16	9	26	41	0	0	24	67	12
2020	Financial management	8	20	13	18	39	0	2	29	58	91
2020	Information management	7	19	30	24	17	0	3	26	43	34
2020	Information technology	9	12	9	19	51	0	0	22	69	32
2020	Data sciences	0	0	31	18	45	0	6	0	67	16
2020	Policy	8	15	10	24	37	1	3	24	65	144
2020	Project management	7	17	13	17	45	1	1	24	63	114
2020	Other services to the public	8	18	12	23	38	0	1	26	62	75
2020	None of the above	0	20	11	20	47	0	2	21	68	73

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Client contact centre	41	19	8	12	9	3	9	68	23	171
2020	Health care practitioners	44	17	12	6	4	2	14	73	13	232
2020	Federal regulators	28	7	29	7	15	0	14	41	25	12
2020	Compliance, inspection and enforcement	54	12	6	2	14	0	11	75	18	46
2020	Communications or public affairs	37	24	10	10	9	3	7	67	21	105
2020	Security	51	14	10	0	0	0	25	87	0	20
2020	Science and technology	49	12	17	11	6	0	5	64	18	43
2020	Administration and operations	40	19	15	10	7	2	8	65	18	776
2020	Human resources	30	27	18	11	2	8	3	65	15	36
2020	Financial management	44	21	12	7	8	1	8	70	16	276
2020	Procurement	37	15	17	9	9	0	13	60	20	30
2020	Real property	43	12	14	5	8	6	13	66	17	33
2020	Materiel management	30	26	15	29	0	0	0	56	29	11
2020	Information management	48	12	9	10	7	4	9	70	20	111
2020	Information technology	40	13	12	11	9	3	12	62	23	119
2020	Evaluation	49	16	7	7	7	0	14	76	16	13
2020	Data sciences	37	17	18	8	6	2	13	62	16	57
2020	Policy	40	22	14	9	9	0	6	67	19	404
2020	Project management	37	21	17	9	10	0	6	62	20	290
2020	Other services to the public	43	18	11	9	7	6	6	70	18	198
2020	None of the above	40	19	10	4	11	3	13	71	17	226
2019	Client contact centre	33	21	18	8	14	3	2	57	24	133
2019	Health care practitioners	34	24	16	11	10	2	4	62	22	238
2019	Compliance, inspection and enforcement	45	24	16	10	0	3	3	73	10	43
2019	Communications or public affairs	26	14	23	18	12	0	7	43	32	73
2019	Security	47	10	5	5	27	0	5	60	35	18
2019	Science and technology	31	28	8	5	16	0	11	67	24	36
2019	Administration and operations	37	18	15	12	11	1	6	58	25	727
2019	Human resources	29	24	16	10	19	0	2	54	29	40
2019	Financial management	28	20	18	14	11	2	7	53	27	225
2019	Procurement	41	0	22	8	19	6	4	46	30	22
2019	Real property	34	13	27	10	9	0	8	50	21	27
2019	Information management	43	20	9	8	10	1	9	70	20	93
2019	Information technology	28	23	13	14	8	1	11	59	26	80
2019	Evaluation	22	27	8	15	7	7	13	62	28	12
2019	Data sciences	39	14	25	10	9	0	4	55	20	46
2019	Policy	33	19	20	11	12	1	4	54	24	312
2019	Project management	25	21	16	12	17	2	6	50	32	289
2019	Other services to the public	36	15	13	10	17	0	8	55	30	180
2019	None of the above	36	17	13	13	11	0	10	59	27	213
2018	Client contact centre	42	16	12	10	12	1	7	64	24	162
2018	Health care practitioners	33	19	16	10	12	1	9	58	24	320
2018	Compliance, inspection and enforcement	32	26	14	13	4	0	11	66	19	52
2018	Communications or public affairs	36	15	21	13	13	0	4	52	27	55
2018	Science and technology	35	27	10	12	8	6	3	67	22	47
2018	Administration and operations	37	15	18	11	11	1	8	57	23	654
2018	Human resources	28	17	12	9	19	6	9	52	33	70
2018	Financial management	34	21	13	15	11	0	5	58	28	192
2018	Procurement	40	13	15	9	5	0	18	65	16	16
2018	Real property	40	10	14	8	17	0	10	56	29	25
2018	Information management	35	14	14	11	21	0	6	52	34	70
2018	Information technology	43	29	8	5	4	0	11	80	11	42
2018	Data sciences	27	14	22	11	16	5	4	46	30	51
2018	Policy	28	25	15	12	14	0	7	56	28	230
2018	Project management	35	19	17	8	12	2	6	59	22	249
2018	Other services to the public	42	11	17	9	8	2	9	61	20	148
2018	None of the above	30	15	15	12	12	3	13	53	29	194

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Indigenous Services Canada by Question 107. With which of the following communities do you most closely identify in relation to your current job?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack