2020 Public Service Employee Survey Results for Indigenous Services Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 23 51 7 14 5 0 0 74 19 43
2020 PC-02 24 65 6 6 0 0 0 88 6 17
2020 PC-03 17 44 11 22 6 0 0 61 28 18

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 80 15 2 0 0 2 0 98 0 41
2020 PC-02 75 19 0 0 0 6 0 100 0 16
2020 PC-03 82 18 0 0 0 0 0 100 0 17

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 21 49 16 12 2 0 0 70 14 43
2020 PC-02 24 53 18 6 0 0 0 76 6 17
2020 PC-03 11 50 17 22 0 0 0 61 22 18
2019 PC 29 38 15 12 6 0 0 68 18 34
2019 PC-02 25 50 8 0 17 0 0 75 17 12
2019 PC-03 27 33 27 13 0 0 0 60 13 15

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 19 47 12 21 2 0 0 65 23 43
2020 PC-02 12 65 6 18 0 0 0 76 18 17
2020 PC-03 33 22 17 22 6 0 0 56 28 18
2019 PC 15 32 15 24 12 0 3 48 36 34
2019 PC-02 17 33 17 8 25 0 0 50 33 12
2019 PC-03 20 40 13 27 0 0 0 60 27 15
2018 PC 11 49 9 20 11 0 0 60 31 35
2018 PC-02 13 60 0 13 13 0 0 73 27 15
2018 PC-03 14 43 21 21 0 0 0 57 21 14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 35 44 9 12 0 0 0 79 12 43
2020 PC-02 29 47 12 12 0 0 0 76 12 17
2020 PC-03 39 39 11 11 0 0 0 78 11 18
2019 PC 35 41 6 9 9 0 0 76 18 34
2019 PC-02 25 67 0 0 8 0 0 92 8 12
2019 PC-03 47 33 7 13 0 0 0 80 13 15

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 30 47 12 7 5 0 0 77 12 43
2020 PC-02 35 41 12 6 6 0 0 76 12 17
2020 PC-03 28 44 17 6 6 0 0 72 11 18
2019 PC 38 41 9 9 3 0 0 79 12 34
2019 PC-02 25 58 0 17 0 0 0 83 17 12
2019 PC-03 53 27 20 0 0 0 0 80 0 15
2018 PC 34 40 17 6 3 0 0 74 9 35
2018 PC-02 40 33 13 7 7 0 0 73 13 15
2018 PC-03 36 43 21 0 0 0 0 79 0 14

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 24 57 12 5 2 0 0 81 7 42
2020 PC-02 24 59 6 6 6 0 0 82 12 17
2020 PC-03 35 47 18 0 0 0 0 82 0 17
2019 PC 24 53 9 9 6 0 0 76 15 34
2019 PC-02 0 75 8 8 8 0 0 75 17 12
2019 PC-03 40 33 13 13 0 0 0 73 13 15
2018 PC 31 46 17 6 0 0 0 77 6 35
2018 PC-02 27 60 13 0 0 0 0 87 0 15
2018 PC-03 43 36 14 7 0 0 0 79 7 14

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 23 44 9 16 7 0 0 67 23 43
2020 PC-02 41 35 0 18 6 0 0 76 24 17
2020 PC-03 17 39 17 17 11 0 0 56 28 18
2019 PC 18 47 18 12 6 0 0 65 18 34
2019 PC-02 17 58 0 17 8 0 0 75 25 12
2019 PC-03 20 47 27 7 0 0 0 67 7 15
2018 PC 23 34 26 9 9 0 0 57 17 35
2018 PC-02 27 40 13 13 7 0 0 67 20 15
2018 PC-03 14 36 36 7 7 0 0 50 14 14

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 21 49 14 12 5 0 0 70 16 43
2020 PC-02 29 41 18 12 0 0 0 71 12 17
2020 PC-03 22 44 17 6 11 0 0 67 17 18
2019 PC 15 32 18 26 9 0 0 47 35 34
2019 PC-02 8 42 0 33 17 0 0 50 50 12
2019 PC-03 20 27 27 27 0 0 0 47 27 15
2018 PC 20 40 17 14 9 0 0 60 23 35
2018 PC-02 27 47 7 7 13 0 0 73 20 15
2018 PC-03 21 36 29 14 0 0 0 57 14 14

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 42 53 2 2 0 0 0 95 2 43
2020 PC-02 41 53 0 6 0 0 0 94 6 17
2020 PC-03 50 44 6 0 0 0 0 94 0 18
2019 PC 24 56 9 12 0 0 0 79 12 34
2019 PC-02 8 67 8 17 0 0 0 75 17 12
2019 PC-03 20 60 13 7 0 0 0 80 7 15
2018 PC 29 47 12 6 3 3 0 79 9 34
2018 PC-02 33 53 7 0 7 0 0 87 7 15
2018 PC-03 21 50 14 7 0 7 0 77 8 14

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 23 53 9 9 5 0 0 77 14 43
2020 PC-02 29 47 6 12 6 0 0 76 18 17
2020 PC-03 28 39 17 11 6 0 0 67 17 18
2019 PC 12 56 12 15 6 0 0 68 21 34
2019 PC-02 8 50 8 25 8 0 0 58 33 12
2019 PC-03 13 53 20 13 0 0 0 67 13 15
2018 PC 24 38 24 9 6 0 0 62 15 34
2018 PC-02 20 53 20 0 7 0 0 73 7 15
2018 PC-03 21 36 21 14 7 0 0 57 21 14

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 40 53 5 0 2 0 0 93 2 43
2020 PC-02 41 53 0 0 6 0 0 94 6 17
2020 PC-03 50 44 6 0 0 0 0 94 0 18
2019 PC 38 41 9 9 3 0 0 79 12 34
2019 PC-02 25 50 8 8 8 0 0 75 17 12
2019 PC-03 40 40 13 7 0 0 0 80 7 15
2018 PC 52 33 9 6 0 0 0 85 6 33
2018 PC-02 53 40 7 0 0 0 0 93 0 15
2018 PC-03 50 29 14 7 0 0 0 79 7 14

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 23 56 12 5 5 0 0 79 9 43
2020 PC-02 29 47 12 6 6 0 0 76 12 17
2020 PC-03 22 56 11 6 6 0 0 78 11 18
2019 PC 21 41 18 15 6 0 0 62 21 34
2019 PC-02 8 50 8 25 8 0 0 58 33 12
2019 PC-03 20 40 27 7 7 0 0 60 13 15
2018 PC 21 41 24 15 0 0 0 62 15 34
2018 PC-02 33 40 20 7 0 0 0 73 7 15
2018 PC-03 7 50 21 21 0 0 0 57 21 14

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 26 56 9 5 5 0 0 81 9 43
2020 PC-02 29 47 12 6 6 0 0 76 12 17
2020 PC-03 22 61 6 6 6 0 0 83 11 18
2019 PC 24 47 15 12 3 0 0 71 15 34
2019 PC-02 8 42 25 17 8 0 0 50 25 12
2019 PC-03 33 47 13 7 0 0 0 80 7 15
2018 PC 15 41 21 15 9 0 0 56 24 34
2018 PC-02 13 53 27 7 0 0 0 67 7 15
2018 PC-03 14 43 14 14 14 0 0 57 29 14

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 19 53 19 5 5 0 0 72 9 43
2020 PC-02 29 59 12 0 0 0 0 88 0 17
2020 PC-03 17 33 33 6 11 0 0 50 17 18
2019 PC 16 44 13 22 6 0 0 59 28 32
2019 PC-02 18 27 18 27 9 0 0 45 36 11
2019 PC-03 21 43 7 29 0 0 0 64 29 14
2018 PC 6 50 18 21 6 0 0 56 26 34
2018 PC-02 7 67 13 7 7 0 0 73 13 15
2018 PC-03 7 36 29 21 7 0 0 43 29 14

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 40 49 7 5 0 0 0 88 5 43
2020 PC-02 53 41 6 0 0 0 0 94 0 17
2020 PC-03 39 50 6 6 0 0 0 89 6 18
2019 PC 21 53 15 9 3 0 0 74 12 34
2019 PC-02 17 42 25 17 0 0 0 58 17 12
2019 PC-03 27 53 13 7 0 0 0 80 7 15
2018 PC 24 56 6 12 3 0 0 79 15 34
2018 PC-02 27 67 7 0 0 0 0 93 0 15
2018 PC-03 29 50 7 14 0 0 0 79 14 14

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 21 40 30 7 2 0 0 60 9 43
2020 PC-02 29 53 12 6 0 0 0 82 6 17
2020 PC-03 17 33 39 6 6 0 0 50 11 18
2019 PC 21 38 26 12 3 0 0 59 15 34
2019 PC-02 42 25 17 17 0 0 0 67 17 12
2019 PC-03 7 53 33 7 0 0 0 60 7 15
2018 PC 11 54 20 3 6 3 3 70 9 35
2018 PC-02 27 40 13 0 13 0 7 71 14 15
2018 PC-03 0 64 29 0 0 7 0 69 0 14

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 14 16 44 19 7 0 0 26 30 43
2020 PC-02 6 12 53 24 6 0 0 29 18 17
2020 PC-03 22 11 39 17 11 0 0 28 33 18
2019 PC 9 38 41 9 3 0 0 12 47 34
2019 PC-02 25 33 25 17 0 0 0 17 58 12
2019 PC-03 0 27 67 7 0 0 0 7 27 15
2018 PC 6 23 40 26 0 3 3 27 30 35
2018 PC-02 7 13 47 27 0 0 7 29 21 15
2018 PC-03 7 21 43 21 0 7 0 23 31 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 0 14 33 35 16 2 0 52 14 43
2020 PC-02 0 12 24 53 12 0 0 65 12 17
2020 PC-03 0 17 33 22 28 0 0 50 17 18
2019 PC 12 44 26 15 3 0 0 18 56 34
2019 PC-02 17 42 17 25 0 0 0 25 58 12
2019 PC-03 13 53 20 13 0 0 0 13 67 15
2018 PC 6 29 29 34 3 0 0 37 34 35
2018 PC-02 7 0 27 60 7 0 0 67 7 15
2018 PC-03 7 50 29 14 0 0 0 14 57 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 10 24 38 26 2 0 0 29 33 42
2020 PC-02 6 19 38 38 0 0 0 38 25 16
2020 PC-03 6 17 50 22 6 0 0 28 22 18
2019 PC 21 26 24 26 3 0 0 29 47 34
2019 PC-02 25 25 17 25 8 0 0 33 50 12
2019 PC-03 20 20 27 33 0 0 0 33 40 15
2018 PC 23 31 31 11 3 0 0 14 54 35
2018 PC-02 27 20 33 20 0 0 0 20 47 15
2018 PC-03 29 29 36 7 0 0 0 7 57 14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 5 16 47 28 2 2 0 31 21 43
2020 PC-02 0 12 41 41 6 0 0 47 12 17
2020 PC-03 6 17 56 22 0 0 0 22 22 18
2019 PC 9 12 50 26 3 0 0 29 21 34
2019 PC-02 17 8 50 25 0 0 0 25 25 12
2019 PC-03 0 13 60 27 0 0 0 27 13 15
2018 PC 6 29 37 26 3 0 0 29 34 35
2018 PC-02 7 20 40 27 7 0 0 33 27 15
2018 PC-03 7 36 36 21 0 0 0 21 43 14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 2 21 40 23 14 0 0 37 23 43
2020 PC-02 6 6 47 29 12 0 0 41 12 17
2020 PC-03 0 33 33 11 22 0 0 33 33 18
2019 PC 12 38 32 12 6 0 0 18 50 34
2019 PC-02 8 33 25 25 8 0 0 33 42 12
2019 PC-03 20 40 40 0 0 0 0 0 60 15
2018 PC 14 29 31 23 0 3 0 24 44 35
2018 PC-02 7 33 33 27 0 0 0 27 40 15
2018 PC-03 21 29 29 14 0 7 0 15 54 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 7 10 40 26 14 2 0 41 17 42
2020 PC-02 6 0 41 29 24 0 0 53 6 17
2020 PC-03 12 18 41 18 12 0 0 29 29 17
2019 PC 15 32 32 21 0 0 0 21 47 34
2019 PC-02 8 17 42 33 0 0 0 33 25 12
2019 PC-03 20 47 20 13 0 0 0 13 67 15
2018 PC 6 20 34 34 3 0 3 38 26 35
2018 PC-02 7 7 33 40 7 0 7 50 14 15
2018 PC-03 0 43 36 21 0 0 0 21 43 14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 9 26 40 16 9 0 0 26 35 43
2020 PC-02 6 24 35 24 12 0 0 35 29 17
2020 PC-03 6 28 50 6 11 0 0 17 33 18
2019 PC 21 35 29 12 3 0 0 15 56 34
2019 PC-02 17 33 33 8 8 0 0 17 50 12
2019 PC-03 27 33 27 13 0 0 0 13 60 15
2018 PC 31 26 31 11 0 0 0 11 57 35
2018 PC-02 20 27 40 13 0 0 0 13 47 15
2018 PC-03 43 21 29 7 0 0 0 7 64 14

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 9 19 44 26 2 0 0 28 28 43
2020 PC-02 6 12 53 29 0 0 0 29 18 17
2020 PC-03 11 28 39 17 6 0 0 22 39 18
2019 PC 18 18 29 24 12 0 0 35 35 34
2019 PC-02 17 17 25 25 17 0 0 42 33 12
2019 PC-03 27 20 20 27 7 0 0 33 47 15
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 26 37 16 7 9 5 0 66 17 43
2020 PC-02 18 53 18 0 12 0 0 71 12 17
2020 PC-03 22 28 17 17 11 6 0 53 29 18
2019 PC 15 24 18 26 9 6 3 42 39 34
2019 PC-02 17 8 17 50 8 0 0 25 58 12
2019 PC-03 20 20 20 13 7 13 7 50 25 15
2018 PC 31 23 14 17 9 3 3 58 27 35
2018 PC-02 33 27 13 27 0 0 0 60 27 15
2018 PC-03 36 14 21 7 7 7 7 58 17 14

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 35 51 7 2 5 0 0 86 7 43
2020 PC-02 24 65 6 6 0 0 0 88 6 17
2020 PC-03 39 44 6 0 11 0 0 83 11 18
2019 PC 19 41 16 19 6 0 0 59 25 32
2019 PC-02 17 25 17 33 8 0 0 42 42 12
2019 PC-03 23 46 15 15 0 0 0 69 15 13
2018 PC 37 29 26 9 0 0 0 66 9 35
2018 PC-02 33 27 27 13 0 0 0 60 13 15
2018 PC-03 50 36 14 0 0 0 0 86 0 14

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 40 47 5 5 5 0 0 86 9 43
2020 PC-02 41 47 6 6 0 0 0 88 6 17
2020 PC-03 33 44 6 6 11 0 0 78 17 18
2019 PC 21 50 6 15 9 0 0 71 24 34
2019 PC-02 17 58 0 17 8 0 0 75 25 12
2019 PC-03 27 47 7 13 7 0 0 73 20 15
2018 PC 37 40 6 14 3 0 0 77 17 35
2018 PC-02 40 47 0 7 7 0 0 87 13 15
2018 PC-03 43 36 7 14 0 0 0 79 14 14

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 43 50 5 0 2 0 0 93 2 42
2020 PC-02 44 44 13 0 0 0 0 88 0 16
2020 PC-03 39 56 0 0 6 0 0 94 6 18
2019 PC 32 44 9 15 0 0 0 76 15 34
2019 PC-02 25 50 0 25 0 0 0 75 25 12
2019 PC-03 33 40 20 7 0 0 0 73 7 15
2018 PC 35 50 9 3 0 3 0 88 3 34
2018 PC-02 33 60 7 0 0 0 0 93 0 15
2018 PC-03 43 50 0 0 0 7 0 100 0 14

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 37 37 9 9 5 0 2 76 14 43
2020 PC-02 35 41 12 12 0 0 0 76 12 17
2020 PC-03 39 28 6 11 11 0 6 71 24 18
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 53 30 7 5 2 0 2 86 7 43
2020 PC-02 53 35 6 6 0 0 0 88 6 17
2020 PC-03 50 33 6 6 6 0 0 83 11 18
2019 PC 59 29 6 6 0 0 0 88 6 34
2019 PC-02 67 17 8 8 0 0 0 83 8 12
2019 PC-03 60 40 0 0 0 0 0 100 0 15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 40 37 14 2 7 0 0 77 9 43
2020 PC-02 47 41 12 0 0 0 0 88 0 17
2020 PC-03 33 39 6 6 17 0 0 72 22 18
2019 PC 26 32 18 12 9 0 3 61 21 34
2019 PC-02 33 25 8 17 17 0 0 58 33 12
2019 PC-03 20 47 27 7 0 0 0 67 7 15
2018 PC 26 31 20 17 3 3 0 59 21 35
2018 PC-02 27 33 33 0 7 0 0 60 7 15
2018 PC-03 29 36 14 14 0 7 0 69 15 14

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 44 30 16 2 2 2 2 78 5 43
2020 PC-02 53 29 12 6 0 0 0 82 6 17
2020 PC-03 39 44 11 0 6 0 0 83 6 18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 44 33 16 2 5 0 0 77 7 43
2020 PC-02 41 41 18 0 0 0 0 82 0 17
2020 PC-03 50 33 0 6 11 0 0 83 17 18
2019 PC 32 29 9 21 6 0 3 64 27 34
2019 PC-02 33 33 8 17 8 0 0 67 25 12
2019 PC-03 33 33 7 27 0 0 0 67 27 15
2018 PC 31 26 20 17 3 3 0 59 21 35
2018 PC-02 33 33 27 7 0 0 0 67 7 15
2018 PC-03 36 29 7 21 0 7 0 69 23 14

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 42 58 43
2020 PC-02 29 71 17
2020 PC-03 56 44 18

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 56 14 12 0 2 2 14 83 3 43
2020 PC-02 47 6 24 0 0 0 24 69 0 17
2020 PC-03 61 28 0 0 6 6 0 94 6 18

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 56 28 5 5 7 0 0 84 12 43
2020 PC-02 59 29 6 6 0 0 0 88 6 17
2020 PC-03 56 17 6 6 17 0 0 72 22 18
2019 PC 29 35 15 15 6 0 0 65 21 34
2019 PC-02 33 17 8 33 8 0 0 50 42 12
2019 PC-03 27 60 7 7 0 0 0 87 7 15
2018 PC 31 37 14 6 11 0 0 69 17 35
2018 PC-02 27 47 13 7 7 0 0 73 13 15
2018 PC-03 43 36 7 7 7 0 0 79 14 14
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 30 44 9 5 5 7 0 80 10 43
2020 PC-02 29 53 12 0 6 0 0 82 6 17
2020 PC-03 33 28 6 11 6 17 0 73 20 18
2019 PC 15 53 21 6 0 6 0 72 6 34
2019 PC-02 25 42 25 0 0 8 0 73 0 12
2019 PC-03 13 53 20 7 0 7 0 71 7 15
2018 PC 20 37 17 20 3 3 0 59 24 35
2018 PC-02 27 47 7 13 0 7 0 79 14 15
2018 PC-03 7 29 29 29 7 0 0 36 36 14

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 23 51 14 5 7 0 0 74 12 43
2020 PC-02 24 53 12 6 6 0 0 76 12 17
2020 PC-03 22 50 11 6 11 0 0 72 17 18
2019 PC 15 44 24 15 0 0 3 61 15 34
2019 PC-02 8 50 17 17 0 0 8 64 18 12
2019 PC-03 20 33 33 13 0 0 0 53 13 15
2018 PC 17 40 17 14 9 3 0 59 24 35
2018 PC-02 27 47 20 7 0 0 0 73 7 15
2018 PC-03 7 36 14 21 21 0 0 43 43 14

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 21 33 23 9 7 7 0 58 18 43
2020 PC-02 24 41 18 12 6 0 0 65 18 17
2020 PC-03 11 28 22 11 11 17 0 47 27 18
2019 PC 9 38 29 12 6 6 0 50 19 34
2019 PC-02 8 50 17 8 8 8 0 64 18 12
2019 PC-03 13 27 40 13 0 7 0 43 14 15
2018 PC 6 29 31 17 9 9 0 38 28 35
2018 PC-02 13 40 33 13 0 0 0 53 13 15
2018 PC-03 0 14 36 29 14 7 0 15 46 14

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 9 49 16 9 9 7 0 63 20 43
2020 PC-02 6 59 12 18 6 0 0 65 24 17
2020 PC-03 6 44 17 6 17 11 0 56 25 18
2019 PC 3 47 18 21 6 6 0 53 28 34
2019 PC-02 0 42 25 17 8 8 0 45 27 12
2019 PC-03 7 53 13 13 7 7 0 64 21 15
2018 PC 9 26 26 20 17 3 0 35 38 35
2018 PC-02 13 20 40 7 13 7 0 36 21 15
2018 PC-03 0 36 14 21 29 0 0 36 50 14

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 28 12 12 14 5 16 14 57 27 43
2020 PC-02 41 6 12 12 0 12 18 67 17 17
2020 PC-03 22 6 6 17 11 22 17 45 45 18
2019 PC 21 12 18 3 18 12 18 46 29 34
2019 PC-02 17 0 25 8 25 8 17 22 44 12
2019 PC-03 27 13 7 0 20 20 13 60 30 15
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 14 53 19 12 2 0 0 67 14 43
2020 PC-02 12 59 12 18 0 0 0 71 18 17
2020 PC-03 17 50 22 6 6 0 0 67 11 18
2019 PC 12 35 35 12 6 0 0 47 18 34
2019 PC-02 8 42 33 8 8 0 0 50 17 12
2019 PC-03 13 27 33 20 7 0 0 40 27 15
2018 PC 3 44 24 21 9 0 0 47 29 34
2018 PC-02 7 53 20 13 7 0 0 60 20 15
2018 PC-03 0 46 15 31 8 0 0 46 38 13

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 12 30 28 23 5 2 0 43 29 43
2020 PC-02 6 29 47 6 12 0 0 35 18 17
2020 PC-03 17 39 11 33 0 0 0 56 33 18
2019 PC 9 15 24 39 12 0 0 24 52 33
2019 PC-02 8 8 25 50 8 0 0 17 58 12
2019 PC-03 7 21 29 29 14 0 0 29 43 14

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 16 35 23 16 5 5 0 54 22 43
2020 PC-02 6 41 35 12 0 6 0 50 13 17
2020 PC-03 17 33 17 22 11 0 0 50 33 18
2019 PC 12 44 21 21 3 0 0 56 24 34
2019 PC-02 0 50 25 25 0 0 0 50 25 12
2019 PC-03 13 53 13 13 7 0 0 67 20 15
2018 PC 12 44 21 15 6 3 0 58 21 34
2018 PC-02 7 40 33 13 7 0 0 47 20 15
2018 PC-03 8 54 15 15 8 0 0 62 23 13

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 26 40 21 7 7 0 0 65 14 43
2020 PC-02 18 47 18 12 6 0 0 65 18 17
2020 PC-03 28 39 17 6 11 0 0 67 17 18
2019 PC 9 47 32 9 3 0 0 56 12 34
2019 PC-02 17 33 42 8 0 0 0 50 8 12
2019 PC-03 7 53 27 7 7 0 0 60 13 15
2018 PC 6 53 24 9 6 3 0 61 15 34
2018 PC-02 7 60 27 7 0 0 0 67 7 15
2018 PC-03 0 62 15 8 15 0 0 62 23 13

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 12 23 26 14 12 12 2 41 30 43
2020 PC-02 6 35 24 24 6 0 6 44 31 17
2020 PC-03 11 11 22 6 22 28 0 31 38 18
2019 PC 12 21 26 18 15 6 3 35 35 34
2019 PC-02 8 8 25 42 8 0 8 18 55 12
2019 PC-03 13 27 27 7 20 7 0 43 29 15
2018 PC 6 33 6 18 21 12 3 46 46 33
2018 PC-02 0 57 7 14 7 7 7 67 25 14
2018 PC-03 8 23 0 15 31 23 0 40 60 13

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 17 33 14 17 12 7 0 54 31 42
2020 PC-02 12 41 12 18 18 0 0 53 35 17
2020 PC-03 22 22 17 17 11 11 0 50 31 18
2019 PC 12 35 26 15 12 0 0 47 26 34
2019 PC-02 17 17 33 17 17 0 0 33 33 12
2019 PC-03 7 53 13 20 7 0 0 60 27 15
2018 PC 15 35 9 24 15 3 0 52 39 34
2018 PC-02 27 33 13 20 7 0 0 60 27 15
2018 PC-03 8 38 8 23 23 0 0 46 46 13

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 16 44 9 21 5 5 0 63 27 43
2020 PC-02 18 47 12 24 0 0 0 65 24 17
2020 PC-03 11 39 11 22 11 6 0 53 35 18
2019 PC 15 35 18 21 12 0 0 50 32 34
2019 PC-02 17 50 0 17 17 0 0 67 33 12
2019 PC-03 20 27 27 13 13 0 0 47 27 15
2018 PC 15 29 3 24 24 6 0 47 50 34
2018 PC-02 20 47 0 13 13 7 0 71 29 15
2018 PC-03 8 15 8 38 31 0 0 23 69 13

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 40 28 16 5 0 2 9 76 5 43
2020 PC-02 47 29 12 6 0 0 6 81 6 17
2020 PC-03 28 28 22 6 0 6 11 67 7 18
2019 PC 38 26 18 6 3 3 6 71 10 34
2019 PC-02 42 25 8 8 8 8 0 73 18 12
2019 PC-03 27 33 33 0 0 0 7 64 0 15

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 44 28 14 7 0 0 7 78 8 43
2020 PC-02 41 24 24 12 0 0 0 65 12 17
2020 PC-03 44 28 11 6 0 0 11 81 6 18
2019 PC 24 38 26 9 0 3 0 64 9 34
2019 PC-02 25 33 25 8 0 8 0 64 9 12
2019 PC-03 33 40 20 7 0 0 0 73 7 15

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 77 5 5 2 0 5 7 92 3 43
2020 PC-02 88 0 6 0 0 6 0 94 0 17
2020 PC-03 61 11 6 6 0 0 17 87 7 18
2019 PC 71 15 9 0 0 0 6 91 0 34
2019 PC-02 50 25 17 0 0 0 8 82 0 12
2019 PC-03 93 0 7 0 0 0 0 93 0 15

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 60 14 7 2 0 2 14 89 3 43
2020 PC-02 59 18 12 0 0 6 6 87 0 17
2020 PC-03 56 11 6 6 0 0 22 86 7 18
2019 PC 79 0 9 0 3 0 9 87 3 34
2019 PC-02 67 0 17 0 8 0 8 73 9 12
2019 PC-03 87 0 7 0 0 0 7 93 0 15

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 26 44 16 12 2 0 0 70 14 43
2020 PC-02 24 47 24 6 0 0 0 71 6 17
2020 PC-03 22 44 6 22 6 0 0 67 28 18
2019 PC 15 39 30 12 0 3 0 56 13 33
2019 PC-02 8 17 50 17 0 8 0 27 18 12
2019 PC-03 13 53 20 13 0 0 0 67 13 15
2018 PC 6 44 21 18 9 3 0 52 27 34
2018 PC-02 7 60 27 7 0 0 0 67 7 15
2018 PC-03 0 46 8 23 15 8 0 50 42 13

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 23 53 9 12 0 2 0 79 12 43
2020 PC-02 24 59 12 6 0 0 0 82 6 17
2020 PC-03 22 44 6 22 0 6 0 71 24 18
2019 PC 21 53 6 12 6 3 0 76 18 34
2019 PC-02 8 42 17 17 17 0 0 50 33 12
2019 PC-03 27 53 0 13 0 7 0 86 14 15
2018 PC 24 42 21 6 3 3 0 69 9 33
2018 PC-02 29 50 14 7 0 0 0 79 7 14
2018 PC-03 15 31 38 8 0 8 0 50 8 13

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 30 51 9 2 2 5 0 85 5 43
2020 PC-02 29 59 6 6 0 0 0 88 6 17
2020 PC-03 33 44 11 0 6 6 0 82 6 18
2019 PC 35 38 21 3 3 0 0 74 6 34
2019 PC-02 17 42 33 0 8 0 0 58 8 12
2019 PC-03 40 40 13 7 0 0 0 80 7 15
2018 PC 21 47 18 6 3 6 0 72 9 34
2018 PC-02 27 53 13 0 0 7 0 86 0 15
2018 PC-03 15 38 23 15 0 8 0 58 17 13

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 33 37 9 12 2 7 0 75 15 43
2020 PC-02 29 41 6 18 0 6 0 75 19 17
2020 PC-03 33 39 6 11 6 6 0 76 18 18

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 35 37 7 12 7 2 0 74 19 43
2020 PC-02 29 59 0 6 6 0 0 88 12 17
2020 PC-03 39 17 11 22 11 0 0 56 33 18

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 33 53 2 5 2 5 0 90 7 43
2020 PC-02 41 47 0 6 6 0 0 88 12 17
2020 PC-03 22 61 6 6 0 6 0 88 6 18
2019 PC 26 47 18 9 0 0 0 74 9 34
2019 PC-02 25 42 25 8 0 0 0 67 8 12
2019 PC-03 20 60 13 7 0 0 0 80 7 15
2018 PC 21 52 12 12 0 3 0 75 13 33
2018 PC-02 27 60 13 0 0 0 0 87 0 15
2018 PC-03 15 54 8 23 0 0 0 69 23 13

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 28 40 21 2 9 0 0 67 12 43
2020 PC-02 29 41 18 0 12 0 0 71 12 17
2020 PC-03 28 44 17 0 11 0 0 72 11 18
2019 PC 21 29 29 15 3 3 0 52 18 34
2019 PC-02 25 8 33 25 8 0 0 33 33 12
2019 PC-03 20 47 27 7 0 0 0 67 7 15
2018 PC 18 41 15 21 3 3 0 61 24 34
2018 PC-02 13 60 13 13 0 0 0 73 13 15
2018 PC-03 23 38 8 23 8 0 0 62 31 13

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 28 47 12 7 7 0 0 74 14 43
2020 PC-02 35 35 12 6 12 0 0 71 18 17
2020 PC-03 28 56 6 6 6 0 0 83 11 18
2019 PC 21 35 21 21 3 0 0 56 24 34
2019 PC-02 25 8 25 33 8 0 0 33 42 12
2019 PC-03 20 53 13 13 0 0 0 73 13 15
2018 PC 18 36 12 24 6 3 0 56 31 33
2018 PC-02 20 47 7 27 0 0 0 67 27 15
2018 PC-03 17 42 0 25 17 0 0 58 42 12

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 28 23 26 19 5 0 0 51 23 43
2020 PC-02 18 24 41 12 6 0 0 41 18 17
2020 PC-03 44 17 17 17 6 0 0 61 22 18
2019 PC 21 24 21 12 18 6 0 47 31 34
2019 PC-02 17 8 17 25 33 0 0 25 58 12
2019 PC-03 27 40 13 7 7 7 0 71 14 15
2018 PC 15 35 21 12 12 6 0 53 25 34
2018 PC-02 7 47 27 13 0 7 0 57 14 15
2018 PC-03 23 23 15 8 23 8 0 50 33 13
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 PC 23 35 42 43
2020 PC-02 29 41 29 17
2020 PC-03 22 28 50 18
2019 PC 24 29 47 34
2019 PC-02 33 25 42 12
2019 PC-03 13 33 53 15
2018 PC 24 38 38 34
2018 PC-02 7 53 40 15
2018 PC-03 38 38 23 13

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 PC 30 20 40 10 0 0 10
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 19 81 43
2019 PC 21 79 34
2018 PC 29 71 34

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 0 100 10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 0 100 10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 50 50 10

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 0 100 10

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 0 100 10

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 50 50 10

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 0 100 10

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 50 50 10

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 0 100 10

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 0 100 10

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 0 100 10

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 0 100 10

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 0 100 10

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 0 100 10

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 50 50 10

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 0 100 10

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 0 100 10

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 5 19 14 19 7 30 7 37 41 43
2020 PC-02 0 24 29 12 6 24 6 33 25 17
2020 PC-03 6 0 6 28 11 39 11 11 78 18
2019 PC 3 12 26 15 9 24 12 23 36 34
2019 PC-02 0 8 8 17 17 33 17 17 67 12
2019 PC-03 7 13 40 0 7 27 7 30 10 15
2018 PC 9 18 26 15 9 18 6 35 31 34
2018 PC-02 0 27 33 20 0 13 7 33 25 15
2018 PC-03 15 15 15 8 15 31 0 44 33 13

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 9 37 28 12 7 7 0 50 20 43
2020 PC-02 0 53 29 6 6 6 0 56 13 17
2020 PC-03 17 11 33 22 11 6 0 29 35 18
2019 PC 9 32 24 15 9 12 0 47 27 34
2019 PC-02 17 8 17 25 8 25 0 33 44 12
2019 PC-03 0 53 27 7 7 7 0 57 14 15
2018 PC 15 29 29 15 6 6 0 47 22 34
2018 PC-02 13 40 33 13 0 0 0 53 13 15
2018 PC-03 15 23 15 15 15 15 0 45 36 13
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 18 82 34
2018 PC 18 82 34

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 5 14 30 12 0 33 7 31 19 43
2020 PC-02 0 12 41 12 0 29 6 18 18 17
2020 PC-03 6 6 28 17 0 33 11 20 30 18
2019 PC 9 9 35 6 6 26 9 27 18 34
2019 PC-02 0 8 33 8 8 33 8 14 29 12
2019 PC-03 13 13 33 0 0 33 7 44 0 15
2018 PC 11 17 31 9 6 17 9 38 19 35
2018 PC-02 13 27 33 7 0 7 13 50 8 15
2018 PC-03 7 14 21 7 14 36 0 33 33 14

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 9 42 26 12 0 9 2 58 13 43
2020 PC-02 6 47 35 6 0 0 6 56 6 17
2020 PC-03 11 28 22 22 0 17 0 47 27 18
2019 PC 18 32 29 3 9 9 0 55 13 34
2019 PC-02 17 17 33 0 17 17 0 40 20 12
2019 PC-03 13 47 27 0 7 7 0 64 7 15
2018 PC 11 51 14 3 6 14 0 73 10 35
2018 PC-02 20 60 13 0 0 7 0 86 0 15
2018 PC-03 0 36 14 7 14 29 0 50 30 14
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 28 37 9 16 7 0 2 67 24 43
2020 PC-02 29 47 6 12 6 0 0 76 18 17
2020 PC-03 28 22 17 22 6 0 6 53 29 18

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 28 26 30 7 9 0 0 53 16 43
2020 PC-02 18 35 24 0 24 0 0 53 24 17
2020 PC-03 33 17 33 17 0 0 0 50 17 18
2019 PC 12 29 15 24 18 0 3 42 42 34
2019 PC-02 0 50 17 17 17 0 0 50 33 12
2019 PC-03 20 13 20 27 20 0 0 33 47 15
2018 PC 20 31 20 9 17 3 0 53 26 35
2018 PC-02 27 33 0 13 27 0 0 60 40 15
2018 PC-03 7 29 43 7 7 7 0 38 15 14

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 12 14 35 26 14 0 0 26 40 43
2020 PC-02 18 35 24 18 6 0 0 53 24 17
2020 PC-03 0 0 50 28 22 0 0 0 50 18
2019 PC 3 18 44 35 0 0 0 21 35 34
2019 PC-02 0 42 33 25 0 0 0 42 25 12
2019 PC-03 7 0 47 47 0 0 0 7 47 15
2018 PC 3 20 43 26 9 0 0 23 34 35
2018 PC-02 0 13 60 20 7 0 0 13 27 15
2018 PC-03 0 21 43 36 0 0 0 21 36 14

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 19 33 30 16 2 0 0 51 19 43
2020 PC-02 24 47 18 12 0 0 0 71 12 17
2020 PC-03 11 17 44 22 6 0 0 28 28 18
2019 PC 3 35 44 18 0 0 0 38 18 34
2019 PC-02 8 42 33 17 0 0 0 50 17 12
2019 PC-03 0 27 67 7 0 0 0 27 7 15
2018 PC 6 40 43 6 6 0 0 46 11 35
2018 PC-02 7 33 60 0 0 0 0 40 0 15
2018 PC-03 0 43 36 14 7 0 0 43 21 14

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 16 26 28 16 14 0 0 42 30 43
2020 PC-02 24 41 24 6 6 0 0 65 12 17
2020 PC-03 6 17 28 28 22 0 0 22 50 18
2019 PC 9 18 27 33 12 0 0 27 45 33
2019 PC-02 17 25 25 17 17 0 0 42 33 12
2019 PC-03 7 13 20 47 13 0 0 20 60 15
2018 PC 14 20 23 23 20 0 0 34 43 35
2018 PC-02 20 13 27 20 20 0 0 33 40 15
2018 PC-03 7 29 21 29 14 0 0 36 43 14

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 35 37 19 5 5 0 0 72 9 43
2020 PC-02 41 35 18 0 6 0 0 76 6 17
2020 PC-03 33 33 17 11 6 0 0 67 17 18
2019 PC 38 32 21 3 0 0 6 75 3 34
2019 PC-02 33 33 33 0 0 0 0 67 0 12
2019 PC-03 47 27 13 7 0 0 7 79 7 15
2018 PC 43 37 17 3 0 0 0 80 3 35
2018 PC-02 40 40 13 7 0 0 0 80 7 15
2018 PC-03 43 36 21 0 0 0 0 79 0 14

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 21 33 26 14 7 0 0 53 21 43
2020 PC-02 29 41 12 18 0 0 0 71 18 17
2020 PC-03 11 33 33 11 11 0 0 44 22 18
2019 PC 15 18 38 18 9 0 3 33 27 34
2019 PC-02 25 17 33 17 8 0 0 42 25 12
2019 PC-03 7 20 47 20 7 0 0 27 27 15
2018 PC 20 29 29 17 6 0 0 49 23 35
2018 PC-02 20 20 33 20 7 0 0 40 27 15
2018 PC-03 14 36 29 14 7 0 0 50 21 14

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 28 33 12 12 7 0 9 67 21 43
2020 PC-02 41 24 12 12 0 0 12 73 13 17
2020 PC-03 11 39 17 11 11 0 11 56 25 18

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 35 28 19 14 2 0 2 64 17 43
2020 PC-02 29 41 12 6 6 0 6 75 13 17
2020 PC-03 33 17 28 22 0 0 0 50 22 18
2019 PC 12 41 32 12 0 0 3 55 12 34
2019 PC-02 8 33 33 25 0 0 0 42 25 12
2019 PC-03 7 47 40 7 0 0 0 53 7 15
2018 PC 11 37 31 14 6 0 0 49 20 35
2018 PC-02 13 33 33 13 7 0 0 47 20 15
2018 PC-03 0 36 36 21 7 0 0 36 29 14

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 19 33 21 24 2 0 0 52 26 42
2020 PC-02 18 47 18 18 0 0 0 65 18 17
2020 PC-03 24 18 29 24 6 0 0 41 29 17
2019 PC 6 29 41 18 6 0 0 35 24 34
2019 PC-02 17 17 25 25 17 0 0 33 42 12
2019 PC-03 0 47 40 13 0 0 0 47 13 15
2018 PC 3 37 34 20 6 0 0 40 26 35
2018 PC-02 0 47 40 7 7 0 0 47 13 15
2018 PC-03 7 29 29 29 7 0 0 36 36 14

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 19 49 14 16 2 0 0 67 19 43
2020 PC-02 29 47 6 18 0 0 0 76 18 17
2020 PC-03 11 50 17 17 6 0 0 61 22 18
2019 PC 9 24 38 15 15 0 0 32 29 34
2019 PC-02 17 8 33 8 33 0 0 25 42 12
2019 PC-03 7 33 40 20 0 0 0 40 20 15
2018 PC 17 34 20 14 14 0 0 51 29 35
2018 PC-02 27 33 20 7 13 0 0 60 20 15
2018 PC-03 7 36 29 14 14 0 0 43 29 14

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 53 19 9 12 7 0 0 72 19 43
2020 PC-02 65 18 0 12 6 0 0 82 18 17
2020 PC-03 33 22 17 17 11 0 0 56 28 18
2019 PC 24 26 29 18 3 0 0 50 21 34
2019 PC-02 17 33 25 25 0 0 0 50 25 12
2019 PC-03 27 27 33 13 0 0 0 53 13 15

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 26 33 23 16 2 0 0 58 19 43
2020 PC-02 29 35 12 18 6 0 0 65 24 17
2020 PC-03 17 39 33 11 0 0 0 56 11 18

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 19 40 26 12 2 2 0 60 14 43
2020 PC-02 24 53 12 6 6 0 0 76 12 17
2020 PC-03 11 33 39 11 0 6 0 47 12 18
2019 PC 6 42 27 21 0 0 3 50 22 33
2019 PC-02 8 42 25 25 0 0 0 50 25 12
2019 PC-03 7 40 33 20 0 0 0 47 20 15
2018 PC 11 26 34 26 3 0 0 37 29 35
2018 PC-02 7 33 40 13 7 0 0 40 20 15
2018 PC-03 14 21 29 36 0 0 0 36 36 14

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 43 26 26 5 0 0 0 69 5 42
2020 PC-02 35 41 24 0 0 0 0 76 0 17
2020 PC-03 47 18 29 6 0 0 0 65 6 17
2019 PC 29 38 15 6 12 0 0 68 18 34
2019 PC-02 25 42 8 8 17 0 0 67 25 12
2019 PC-03 33 33 27 7 0 0 0 67 7 15
2018 PC 34 37 14 14 0 0 0 71 14 35
2018 PC-02 33 40 20 7 0 0 0 73 7 15
2018 PC-03 43 36 7 14 0 0 0 79 14 14

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 10 43 26 17 5 0 0 52 21 42
2020 PC-02 12 41 29 12 6 0 0 53 18 17
2020 PC-03 0 47 29 18 6 0 0 47 24 17

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 64 17 5 5 0 0 10 89 5 42
2020 PC-02 76 12 6 0 0 0 6 94 0 17
2020 PC-03 53 12 6 12 0 0 18 79 14 17
2019 PC 62 9 9 9 6 0 6 75 16 34
2019 PC-02 58 8 17 17 0 0 0 67 17 12
2019 PC-03 67 7 7 7 0 0 13 85 8 15
2018 PC 66 14 11 3 3 0 3 82 6 35
2018 PC-02 80 0 13 0 7 0 0 80 7 15
2018 PC-03 64 21 7 0 0 0 7 92 0 14

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 67 10 17 2 2 0 2 78 5 42
2020 PC-02 76 6 12 0 6 0 0 82 6 17
2020 PC-03 47 18 24 6 0 0 6 69 6 17
2019 PC 58 12 15 6 6 0 3 72 13 33
2019 PC-02 50 8 25 17 0 0 0 58 17 12
2019 PC-03 71 7 14 0 7 0 0 79 7 14
2018 PC 46 20 14 14 3 0 3 68 18 35
2018 PC-02 53 27 13 7 0 0 0 80 7 15
2018 PC-03 50 14 14 14 0 0 7 69 15 14

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 62 33 5 0 0 0 0 95 0 42
2020 PC-02 59 35 6 0 0 0 0 94 0 17
2020 PC-03 53 41 6 0 0 0 0 94 0 17
2019 PC 39 33 21 0 3 0 3 75 3 33
2019 PC-02 25 42 33 0 0 0 0 67 0 12
2019 PC-03 36 43 14 0 7 0 0 79 7 14
2018 PC 32 50 12 6 0 0 0 82 6 34
2018 PC-02 27 47 20 7 0 0 0 73 7 15
2018 PC-03 31 62 8 0 0 0 0 92 0 13

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 64 26 0 2 7 0 0 90 10 42
2020 PC-02 53 41 0 0 6 0 0 94 6 17
2020 PC-03 65 18 0 6 12 0 0 82 18 17
2019 PC 41 34 13 3 9 0 0 75 13 32
2019 PC-02 17 42 17 8 17 0 0 58 25 12
2019 PC-03 64 29 7 0 0 0 0 93 0 14
2018 PC 36 30 12 15 6 0 0 67 21 33
2018 PC-02 40 33 13 13 0 0 0 73 13 15
2018 PC-03 38 31 8 15 8 0 0 69 23 13

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 57 14 2 0 0 0 26 97 0 42
2020 PC-02 53 18 0 0 0 0 29 100 0 17
2020 PC-03 47 18 0 0 0 0 35 100 0 17
2019 PC 48 18 6 0 0 3 24 92 0 33
2019 PC-02 42 25 0 0 0 0 33 100 0 12
2019 PC-03 50 14 14 0 0 0 21 82 0 14
2018 PC 38 18 6 0 0 0 38 90 0 34
2018 PC-02 40 13 0 0 0 0 47 100 0 15
2018 PC-03 23 23 8 0 0 0 46 86 0 13

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 53 21 19 2 2 0 2 76 5 43
2020 PC-02 65 12 24 0 0 0 0 76 0 17
2020 PC-03 44 28 11 6 6 0 6 76 12 18
2019 PC 45 27 18 6 0 0 3 75 6 33
2019 PC-02 42 42 8 8 0 0 0 83 8 12
2019 PC-03 43 21 29 7 0 0 0 64 7 14
2018 PC 26 44 15 9 3 0 3 73 12 34
2018 PC-02 20 60 0 7 7 0 7 86 14 15
2018 PC-03 31 31 31 8 0 0 0 62 8 13

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 72 14 7 2 0 2 2 90 2 43
2020 PC-02 53 24 18 6 0 0 0 76 6 17
2020 PC-03 83 11 0 0 0 0 6 100 0 18
2019 PC 70 12 12 3 0 3 0 84 3 33
2019 PC-02 67 8 25 0 0 0 0 75 0 12
2019 PC-03 71 14 7 7 0 0 0 86 7 14
2018 PC 56 26 6 3 9 0 0 82 12 34
2018 PC-02 40 27 7 7 20 0 0 67 27 15
2018 PC-03 69 31 0 0 0 0 0 100 0 13

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 33 37 23 5 2 0 0 70 7 43
2020 PC-02 41 47 12 0 0 0 0 88 0 17
2020 PC-03 17 33 33 11 6 0 0 50 17 18
2019 PC 45 24 21 3 3 0 3 72 6 33
2019 PC-02 25 50 17 0 8 0 0 75 8 12
2019 PC-03 50 7 36 7 0 0 0 57 7 14
2018 PC 35 35 15 15 0 0 0 71 15 34
2018 PC-02 33 33 13 20 0 0 0 67 20 15
2018 PC-03 31 38 23 8 0 0 0 69 8 13

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 14 49 23 7 7 0 0 63 14 43
2020 PC-02 12 71 6 6 6 0 0 82 12 17
2020 PC-03 11 28 44 11 6 0 0 39 17 18

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 2 40 40 19 0 0 0 42 19 43
2020 PC-02 0 65 18 18 0 0 0 65 18 17
2020 PC-03 0 28 56 17 0 0 0 28 17 18
2019 PC 3 21 56 18 3 0 0 24 21 34
2019 PC-02 8 25 42 25 0 0 0 33 25 12
2019 PC-03 0 20 67 13 0 0 0 20 13 15
2018 PC 6 14 54 23 3 0 0 20 26 35
2018 PC-02 0 20 67 13 0 0 0 20 13 15
2018 PC-03 7 7 57 29 0 0 0 14 29 14

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 5 29 38 21 5 2 0 27 34 42
2020 PC-02 0 18 35 35 12 0 0 47 18 17
2020 PC-03 11 33 39 17 0 0 0 17 44 18
2019 PC 12 24 50 9 3 0 3 12 36 34
2019 PC-02 25 8 42 17 8 0 0 25 33 12
2019 PC-03 0 27 67 7 0 0 0 7 27 15
2018 PC 6 35 41 18 0 0 0 18 41 34
2018 PC-02 7 21 43 29 0 0 0 29 29 14
2018 PC-03 0 50 43 7 0 0 0 7 50 14

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 30 49 12 9 0 0 0 79 9 43
2020 PC-02 18 59 12 12 0 0 0 76 12 17
2020 PC-03 44 28 17 11 0 0 0 72 11 18
2019 PC 12 59 12 12 3 3 0 73 15 34
2019 PC-02 17 25 17 25 8 8 0 45 36 12
2019 PC-03 7 80 7 7 0 0 0 87 7 15
2018 PC 9 50 21 21 0 0 0 59 21 34
2018 PC-02 7 40 33 20 0 0 0 47 20 15
2018 PC-03 8 54 15 23 0 0 0 62 23 13

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 29 24 22 17 2 5 0 56 21 41
2020 PC-02 24 29 29 12 0 6 0 56 13 17
2020 PC-03 29 18 24 24 6 0 0 47 29 17

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 38 33 10 12 7 0 0 71 19 42
2020 PC-02 41 29 12 18 0 0 0 71 18 17
2020 PC-03 29 35 6 12 18 0 0 65 29 17

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 45 24 19 5 2 5 0 73 8 42
2020 PC-02 47 29 18 0 0 6 0 81 0 17
2020 PC-03 39 17 22 11 6 6 0 59 18 18

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 28 35 12 16 7 2 0 64 24 43
2020 PC-02 35 35 0 24 0 6 0 75 25 17
2020 PC-03 17 33 28 6 17 0 0 50 22 18
2019 PC 6 35 24 21 9 6 0 44 31 34
2019 PC-02 8 8 33 25 17 8 0 18 45 12
2019 PC-03 0 60 13 20 0 7 0 64 21 15
2018 PC 0 26 40 23 6 6 0 27 30 35
2018 PC-02 0 20 53 20 0 7 0 21 21 15
2018 PC-03 0 36 21 36 7 0 0 36 43 14

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 21 56 14 9 0 0 0 77 9 43
2020 PC-02 12 59 24 6 0 0 0 71 6 17
2020 PC-03 22 61 11 6 0 0 0 83 6 18

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 28 49 19 5 0 0 0 77 5 43
2020 PC-02 12 59 24 6 0 0 0 71 6 17
2020 PC-03 39 39 17 6 0 0 0 78 6 18

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 19 44 26 9 0 2 0 64 10 43
2020 PC-02 6 59 29 6 0 0 0 65 6 17
2020 PC-03 22 44 17 11 0 6 0 71 12 18

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 33 37 21 9 0 0 0 70 9 43
2020 PC-02 24 29 29 18 0 0 0 53 18 17
2020 PC-03 39 39 17 6 0 0 0 78 6 18

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 40 21 12 2 0 21 5 81 3 43
2020 PC-02 41 18 24 0 0 18 0 71 0 17
2020 PC-03 22 28 6 0 0 33 11 90 0 18

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 33 52 7 7 0 0 0 86 7 42
2020 PC-02 18 53 12 18 0 0 0 71 18 17
2020 PC-03 47 47 6 0 0 0 0 94 0 17

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 49 35 7 7 2 0 0 84 9 43
2020 PC-02 47 41 0 12 0 0 0 88 12 17
2020 PC-03 44 33 11 6 6 0 0 78 11 18

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 49 35 9 5 0 2 0 86 5 43
2020 PC-02 53 29 12 6 0 0 0 82 6 17
2020 PC-03 44 33 11 6 0 6 0 82 6 18

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 0 70 10 20 0 0 0 70 20 10
2019 PC 10 10 20 40 0 10 10 25 50 10

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 100 0 10

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 0 30 20 40 10 0 0 30 50 10
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 2 98 43
2020 PC-02 0 100 17
2020 PC-03 0 100 18

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 7 93 43
2020 PC-02 6 94 17
2020 PC-03 6 94 18
2019 PC 9 91 33
2019 PC-02 8 92 12
2019 PC-03 7 93 14

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 47 33 7 7 0 5 2 85 8 43
2020 PC-02 47 35 12 6 0 0 0 82 6 17
2020 PC-03 39 33 6 11 0 11 0 81 13 18
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 40 53 7 0 58 43 43
2020 PC-02 24 71 6 0 75 25 17
2020 PC-03 44 50 6 0 53 47 18

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PC 29 71 17

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 0 18 18 35 29 0 0 18 65 17

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 0 12 6 35 47 0 0 12 82 17

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PC 40 12 26 2 9 0 12 58 13 43
2020 PC-02 29 24 24 6 0 0 18 64 7 17
2020 PC-03 44 6 28 0 17 0 6 53 18 18
2019 PC 21 27 12 12 12 6 9 57 29 33
2019 PC-02 25 33 8 8 17 8 0 64 27 12
2019 PC-03 21 29 7 14 14 7 7 58 33 14
2018 PC 40 14 20 6 9 6 6 61 16 35
2018 PC-02 33 13 20 7 13 7 7 54 23 15
2018 PC-03 36 7 29 7 7 7 7 50 17 14
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