2020 Public Service Employee Survey Results for Indigenous Services Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	19	56	6	13	6	75	19	95
2020	IS-03	28	72	0	0	0	100	0	18
2020	IS-04	24	52	10	14	0	76	14	21
2020	IS-05	17	38	10	21	14	55	34	29
2020	IS-06	6	72	6	6	11	78	17	18

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	66	18	5	10	1	85	10	94
2020	IS-03	71	12	0	12	6	88	13	17
2020	IS-04	67	19	0	14	0	86	14	21
2020	IS-05	66	14	10	10	0	79	10	29
2020	IS-06	56	33	11	0	0	89	0	18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	23	43	11	18	3	2	68	22	95
2020	IS-03	28	22	28	17	0	6	53	18	18
2020	IS-04	24	57	0	14	5	0	81	19	21
2020	IS-05	21	45	7	21	7	0	66	28	29
2020	IS-06	28	44	17	11	0	0	72	11	18
2019	IS	31	37	12	6	15	0	67	21	52
2019	IS-04	31	46	8	8	8	0	77	15	13
2019	IS-05	29	33	10	5	24	0	62	29	21

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	25	33	23	12	5	1	1	59	18	92
2020	IS-03	44	17	17	11	6	6	0	65	18	18
2020	IS-04	25	25	35	10	5	0	0	50	15	20
2020	IS-05	18	32	29	11	11	0	0	50	21	28
2020	IS-06	18	47	18	12	0	0	6	69	13	17
2019	IS	19	46	13	17	4	0	0	65	21	52
2019	IS-04	23	54	0	23	0	0	0	77	23	13
2019	IS-05	10	57	5	19	10	0	0	67	29	21
2018	IS	27	43	11	14	5	0	0	70	19	37
2018	IS-03	18	55	9	18	0	0	0	73	18	11
2018	IS-05	54	23	15	8	0	0	0	77	8	13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	35	10	13	8	2	69	21	93
2020	IS-03	28	33	11	17	6	6	65	24	18
2020	IS-04	45	25	10	20	0	0	70	20	20
2020	IS-05	29	36	14	11	11	0	64	21	28
2020	IS-06	28	44	6	6	17	0	72	22	18
2019	IS	36	30	8	21	6	0	66	26	53
2019	IS-04	38	31	0	31	0	0	69	31	13
2019	IS-05	36	27	5	18	14	0	64	32	22

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	21	11	16	12	1	0	61	28	94
2020	IS-03	53	18	12	18	0	0	0	71	18	17
2020	IS-04	43	10	24	14	5	5	0	55	20	21
2020	IS-05	38	17	7	17	21	0	0	55	38	29
2020	IS-06	28	33	6	17	17	0	0	61	33	18
2019	IS	45	38	4	8	4	0	2	85	12	53
2019	IS-04	46	54	0	0	0	0	0	100	0	13
2019	IS-05	55	23	0	18	5	0	0	77	23	22
2018	IS	39	50	6	3	3	0	0	89	6	36
2018	IS-03	45	55	0	0	0	0	0	100	0	11
2018	IS-05	58	33	8	0	0	0	0	92	0	12

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	28	19	7	6	67	14	95
2020	IS-03	44	28	17	11	0	72	11	18
2020	IS-04	29	24	29	10	10	52	19	21
2020	IS-05	38	31	17	0	14	69	14	29
2020	IS-06	50	28	11	11	0	78	11	18
2019	IS	33	46	8	8	6	79	13	52
2019	IS-04	31	62	8	0	0	92	0	13
2019	IS-05	27	45	9	14	5	73	18	22
2018	IS	31	50	17	3	0	81	3	36
2018	IS-03	45	55	0	0	0	100	0	11
2018	IS-05	23	46	31	0	0	69	0	13

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	33	11	11	5	74	16	95
2020	IS-03	50	28	11	11	0	78	11	18
2020	IS-04	19	57	14	5	5	76	10	21
2020	IS-05	41	24	10	14	10	66	24	29
2020	IS-06	61	22	6	11	0	83	11	18
2019	IS	34	34	17	11	4	68	15	53
2019	IS-04	38	38	15	8	0	77	8	13
2019	IS-05	27	41	14	18	0	68	18	22
2018	IS	27	41	16	14	3	68	16	37
2018	IS-03	27	45	18	9	0	73	9	11
2018	IS-05	38	23	15	23	0	62	23	13

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	35	17	11	6	66	17	95
2020	IS-03	50	28	17	0	6	78	6	18
2020	IS-04	19	57	10	10	5	76	14	21
2020	IS-05	31	21	21	17	10	52	28	29
2020	IS-06	33	33	22	11	0	67	11	18
2019	IS	25	40	9	13	13	64	26	53
2019	IS-04	38	23	15	15	8	62	23	13
2019	IS-05	14	50	9	18	9	64	27	22
2018	IS	14	43	19	16	8	57	24	37
2018	IS-03	9	45	27	18	0	55	18	11
2018	IS-05	15	38	23	15	8	54	23	13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	35	15	6	2	0	77	9	94
2020	IS-03	50	28	17	6	0	0	78	6	18
2020	IS-04	29	48	19	0	5	0	76	5	21
2020	IS-05	38	31	14	14	3	0	69	17	29
2020	IS-06	61	33	6	0	0	0	94	0	18
2019	IS	45	38	9	4	2	2	85	6	53
2019	IS-04	38	54	8	0	0	0	92	0	13
2019	IS-05	50	36	9	5	0	0	86	5	22
2018	IS	35	51	8	3	3	0	86	5	37
2018	IS-03	36	55	0	9	0	0	91	9	11
2018	IS-05	38	62	0	0	0	0	100	0	13

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	37	32	9	14	8	68	22	95
2020	IS-03	50	28	11	6	6	78	11	18
2020	IS-04	29	38	14	14	5	67	19	21
2020	IS-05	34	24	14	14	14	59	28	29
2020	IS-06	50	28	0	17	6	78	22	18
2019	IS	32	49	9	2	8	81	9	53
2019	IS-04	38	54	8	0	0	92	0	13
2019	IS-05	27	55	9	5	5	82	9	22
2018	IS	31	53	11	3	3	83	6	36
2018	IS-03	55	36	9	0	0	91	0	11
2018	IS-05	31	54	8	8	0	85	8	13

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	47	35	11	5	2	82	7	95
2020	IS-03	56	22	11	6	6	78	11	18
2020	IS-04	38	48	5	10	0	86	10	21
2020	IS-05	41	28	21	7	3	69	10	29
2020	IS-06	67	28	6	0	0	94	0	18
2019	IS	33	52	8	4	4	85	8	52
2019	IS-04	15	85	0	0	0	100	0	13
2019	IS-05	24	52	14	10	0	76	10	21
2018	IS	49	30	16	5	0	78	5	37
2018	IS-03	73	27	0	0	0	100	0	11
2018	IS-05	38	31	23	8	0	69	8	13

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	37	39	7	13	3	77	16	94
2020	IS-03	44	39	0	11	6	83	17	18
2020	IS-04	24	52	5	14	5	76	19	21
2020	IS-05	34	31	14	17	3	66	21	29
2020	IS-06	56	28	6	11	0	83	11	18
2019	IS	38	45	4	8	6	83	13	53
2019	IS-04	38	54	8	0	0	92	0	13
2019	IS-05	32	55	0	9	5	86	14	22
2018	IS	25	50	8	11	6	75	17	36
2018	IS-03	45	45	0	9	0	91	9	11
2018	IS-05	25	42	17	17	0	67	17	12

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	45	29	13	8	4	75	13	95
2020	IS-03	44	39	6	6	6	83	11	18
2020	IS-04	29	29	19	19	5	57	24	21
2020	IS-05	48	24	17	3	7	72	10	29
2020	IS-06	67	17	6	11	0	83	11	18
2019	IS	47	30	9	6	8	77	13	53
2019	IS-04	54	38	0	8	0	92	8	13
2019	IS-05	41	32	18	5	5	73	9	22
2018	IS	38	38	8	11	5	76	16	37
2018	IS-03	55	27	9	9	0	82	9	11
2018	IS-05	31	38	8	23	0	69	23	13

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	35	12	15	5	68	20	94
2020	IS-03	50	33	6	11	0	83	11	18
2020	IS-04	14	48	5	24	10	62	33	21
2020	IS-05	36	25	18	11	11	61	21	28
2020	IS-06	33	39	11	17	0	72	17	18
2019	IS	42	30	9	15	4	72	19	53
2019	IS-04	38	46	8	8	0	85	8	13
2019	IS-05	45	27	5	23	0	73	23	22
2018	IS	27	57	3	5	8	84	14	37
2018	IS-03	36	64	0	0	0	100	0	11
2018	IS-05	38	31	8	15	8	69	23	13

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	31	38	16	10	5	69	15	94
2020	IS-03	39	28	22	6	6	67	11	18
2020	IS-04	30	30	15	20	5	60	25	20
2020	IS-05	31	34	21	3	10	66	14	29
2020	IS-06	28	50	11	11	0	78	11	18
2019	IS	40	43	9	4	4	83	8	53
2019	IS-04	38	62	0	0	0	100	0	13
2019	IS-05	27	50	14	9	0	77	9	22
2018	IS	27	54	14	3	3	81	5	37
2018	IS-03	45	55	0	0	0	100	0	11
2018	IS-05	23	54	23	0	0	77	0	13

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	21	19	16	12	53	28	94
2020	IS-03	61	17	17	6	0	78	6	18
2020	IS-04	38	43	10	5	5	81	10	21
2020	IS-05	18	11	36	18	18	29	36	28
2020	IS-06	6	17	11	39	28	22	67	18
2019	IS	27	27	29	12	6	54	17	52
2019	IS-04	38	38	15	0	8	77	8	13
2019	IS-05	18	23	32	18	9	41	27	22
2018	IS	35	32	16	11	5	68	16	37
2018	IS-03	36	45	18	0	0	82	0	11
2018	IS-05	31	38	15	15	0	69	15	13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	22	27	23	17	11	0	27	49	95
2020	IS-03	6	33	22	22	17	0	39	39	18
2020	IS-04	24	19	29	14	14	0	29	43	21
2020	IS-05	34	31	17	14	3	0	17	66	29
2020	IS-06	22	33	33	11	0	0	11	56	18
2019	IS	17	26	38	15	2	2	17	44	53
2019	IS-04	0	38	31	23	0	8	25	42	13
2019	IS-05	18	27	45	9	0	0	9	45	22
2018	IS	19	16	51	11	3	0	14	35	37
2018	IS-03	9	18	55	9	9	0	18	27	11
2018	IS-05	31	8	54	8	0	0	8	38	13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	19	19	20	22	16	1	3	40	40	95
2020	IS-03	0	6	28	28	33	6	0	65	6	18
2020	IS-04	10	29	24	24	10	0	5	35	40	21
2020	IS-05	34	21	17	21	3	0	3	25	57	29
2020	IS-06	22	28	11	22	11	0	6	35	53	18
2019	IS	17	32	30	9	4	4	4	14	53	53
2019	IS-04	8	31	31	15	0	8	8	18	45	13
2019	IS-05	23	41	32	0	0	5	0	0	67	22
2018	IS	16	19	38	24	3	0	0	27	35	37
2018	IS-03	0	0	64	27	9	0	0	36	0	11
2018	IS-05	23	31	31	15	0	0	0	15	54	13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	22	26	13	4	0	17	57	95
2020	IS-03	17	33	17	22	11	0	33	50	18
2020	IS-04	48	19	19	14	0	0	14	67	21
2020	IS-05	41	21	31	7	0	0	7	62	29
2020	IS-06	33	28	28	6	6	0	11	61	18
2019	IS	31	21	31	12	2	4	14	54	52
2019	IS-04	23	8	54	8	0	8	8	33	13
2019	IS-05	33	19	29	19	0	0	19	52	21
2018	IS	30	27	32	5	3	3	8	58	37
2018	IS-03	27	36	27	0	9	0	9	64	11
2018	IS-05	31	23	31	8	0	8	8	58	13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	23	22	14	7	0	21	56	94
2020	IS-03	11	28	22	17	22	0	39	39	18
2020	IS-04	24	19	29	24	5	0	29	43	21
2020	IS-05	52	24	21	3	0	0	3	76	29
2020	IS-06	47	35	18	0	0	0	0	82	17
2019	IS	21	23	40	8	6	2	14	45	52
2019	IS-04	15	8	54	8	8	8	17	25	13
2019	IS-05	33	19	38	10	0	0	10	52	21
2018	IS	27	19	32	16	3	3	19	47	37
2018	IS-03	9	36	45	9	0	0	9	45	11
2018	IS-05	38	15	31	8	0	8	8	58	13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	27	20	22	15	11	5	27	50	95
2020	IS-03	6	11	28	22	28	6	53	18	18
2020	IS-04	24	10	38	14	5	10	21	37	21
2020	IS-05	31	31	21	10	3	3	14	64	29
2020	IS-06	56	33	6	6	0	0	6	89	18
2019	IS	30	26	19	17	4	4	22	59	53
2019	IS-04	0	31	31	23	8	8	33	33	13
2019	IS-05	45	27	18	9	0	0	9	73	22
2018	IS	24	16	35	16	3	5	20	43	37
2018	IS-03	9	27	36	27	0	0	27	36	11
2018	IS-05	23	15	38	8	0	15	9	45	13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	22	21	22	17	11	2	5	30	47	95
2020	IS-03	11	0	28	22	28	6	6	56	13	18
2020	IS-04	29	14	29	14	5	0	10	21	47	21
2020	IS-05	14	38	24	17	3	0	3	21	54	29
2020	IS-06	39	22	11	6	17	0	6	24	65	18
2019	IS	11	28	30	19	8	0	4	27	41	53
2019	IS-04	0	54	23	8	8	0	8	17	58	13
2019	IS-05	18	27	23	23	5	0	5	29	48	22
2018	IS	14	8	43	22	8	0	5	31	23	37
2018	IS-03	0	9	64	9	18	0	0	27	9	11
2018	IS-05	15	15	31	23	0	0	15	27	36	13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	25	26	20	16	12	1	0	28	52	95
2020	IS-03	6	33	17	17	22	6	0	41	41	18
2020	IS-04	24	29	14	24	10	0	0	33	52	21
2020	IS-05	34	31	24	3	7	0	0	10	66	29
2020	IS-06	39	22	17	17	6	0	0	22	61	18
2019	IS	17	30	36	8	6	0	4	14	49	53
2019	IS-04	0	38	38	8	8	0	8	17	42	13
2019	IS-05	23	27	41	9	0	0	0	9	50	22
2018	IS	17	36	25	14	6	0	3	20	54	36
2018	IS-03	9	45	18	18	9	0	0	27	55	11
2018	IS-05	15	31	23	15	8	0	8	25	50	13

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	13	23	44	11	10	0	20	35	93
2020	IS-03	6	22	39	17	17	0	33	28	18
2020	IS-04	5	38	38	14	5	0	19	43	21
2020	IS-05	18	18	61	0	4	0	4	36	28
2020	IS-06	29	12	41	12	6	0	18	41	17
2019	IS	21	13	32	25	8	2	33	35	53
2019	IS-04	8	15	46	15	8	8	25	25	13
2019	IS-05	23	23	32	18	5	0	23	45	22

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	20	13	11	13	6	6	59	27	95
2020	IS-03	39	17	17	11	11	6	0	59	24	18
2020	IS-04	10	24	29	0	19	14	5	41	24	21
2020	IS-05	34	24	0	17	10	3	10	68	32	29
2020	IS-06	44	11	11	11	6	6	11	67	20	18
2019	IS	32	32	8	9	11	4	4	69	22	53
2019	IS-04	23	46	8	8	8	8	0	75	17	13
2019	IS-05	27	27	5	14	14	5	9	63	32	22
2018	IS	32	32	11	3	8	11	3	75	13	37
2018	IS-03	27	45	9	9	0	9	0	80	10	11
2018	IS-05	46	31	0	0	8	8	8	91	9	13

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	51	25	7	6	11	0	0	76	17	95
2020	IS-03	44	39	6	0	11	0	0	83	11	18
2020	IS-04	48	29	5	0	19	0	0	76	19	21
2020	IS-05	55	21	7	10	7	0	0	76	17	29
2020	IS-06	56	22	11	6	6	0	0	78	11	18
2019	IS	55	30	2	6	6	0	2	87	12	53
2019	IS-04	38	46	8	8	0	0	0	85	8	13
2019	IS-05	55	32	0	0	9	0	5	90	10	22
2018	IS	59	16	3	3	14	3	3	80	17	37
2018	IS-03	64	9	0	9	18	0	0	73	27	11
2018	IS-05	54	31	0	0	8	0	8	92	8	13

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	56	27	5	5	6	0	83	12	95
2020	IS-03	61	28	6	0	6	0	89	6	18
2020	IS-04	43	33	5	5	14	0	76	19	21
2020	IS-05	59	24	3	7	7	0	83	14	29
2020	IS-06	67	17	11	6	0	0	83	6	18
2019	IS	55	36	2	4	4	0	91	8	53
2019	IS-04	46	46	8	0	0	0	92	0	13
2019	IS-05	50	36	0	9	5	0	86	14	22
2018	IS	68	22	3	0	5	3	92	6	37
2018	IS-03	64	27	9	0	0	0	91	0	11
2018	IS-05	77	8	0	0	8	8	92	8	13

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	57	26	5	8	3	83	12	95
2020	IS-03	56	33	0	6	6	89	11	18
2020	IS-04	43	33	10	10	5	76	14	21
2020	IS-05	59	24	3	10	3	83	14	29
2020	IS-06	72	17	6	6	0	89	6	18
2019	IS	58	28	2	8	4	87	11	53
2019	IS-04	54	38	8	0	0	92	0	13
2019	IS-05	59	27	0	14	0	86	14	22
2018	IS	51	43	0	0	5	95	5	37
2018	IS-03	45	55	0	0	0	100	0	11
2018	IS-05	69	31	0	0	0	100	0	13

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	59	15	10	1	4	5	6	83	6	94
2020	IS-03	56	17	6	0	6	11	6	87	7	18
2020	IS-04	57	24	5	0	5	5	5	89	5	21
2020	IS-05	62	10	14	3	0	0	10	81	4	29
2020	IS-06	72	6	11	0	6	6	0	82	6	18

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	58	20	14	3	2	1	2	80	5	95
2020	IS-03	39	28	17	0	0	6	11	80	0	18
2020	IS-04	52	24	19	0	5	0	0	76	5	21
2020	IS-05	62	17	10	7	3	0	0	79	10	29
2020	IS-06	83	0	17	0	0	0	0	83	0	18
2019	IS	64	19	9	0	2	4	2	88	2	53
2019	IS-04	62	23	15	0	0	0	0	85	0	13
2019	IS-05	64	18	14	0	0	0	5	86	0	22

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	53	22	12	7	4	0	1	76	12	94
2020	IS-03	67	6	17	11	0	0	0	72	11	18
2020	IS-04	35	25	10	15	10	0	5	63	26	20
2020	IS-05	55	24	7	7	7	0	0	79	14	29
2020	IS-06	67	11	22	0	0	0	0	78	0	18
2019	IS	53	25	9	8	4	2	0	79	12	53
2019	IS-04	62	23	15	0	0	0	0	85	0	13
2019	IS-05	41	36	5	14	5	0	0	77	18	22
2018	IS	32	43	14	3	5	0	3	78	8	37
2018	IS-03	36	45	9	0	0	0	9	90	0	11
2018	IS-05	38	46	8	8	0	0	0	85	8	13

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	60	17	5	4	6	6	1	83	11	94
2020	IS-03	56	11	6	11	0	17	0	80	13	18
2020	IS-04	52	29	0	0	10	5	5	89	11	21
2020	IS-05	59	14	3	7	14	3	0	75	21	29
2020	IS-06	67	11	17	0	0	6	0	82	0	18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	59	24	5	5	5	0	1	84	11	95
2020	IS-03	56	28	6	6	6	0	0	83	11	18
2020	IS-04	52	29	0	10	5	0	5	85	15	21
2020	IS-05	66	14	10	3	7	0	0	79	10	29
2020	IS-06	67	17	6	6	6	0	0	83	11	18
2019	IS	55	19	11	11	2	2	0	75	13	53
2019	IS-04	54	23	15	8	0	0	0	77	8	13
2019	IS-05	55	18	9	18	0	0	0	73	18	22
2018	IS	44	39	3	3	8	0	3	86	11	36
2018	IS-03	40	50	0	0	0	0	10	100	0	10
2018	IS-05	62	23	8	0	8	0	0	85	8	13

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	41	59	95
2020	IS-03	33	67	18
2020	IS-04	43	57	21
2020	IS-05	48	52	29
2020	IS-06	44	56	18

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	61	13	7	3	4	1	11	83	8	95
2020	IS-03	56	17	11	0	6	0	11	81	6	18
2020	IS-04	52	24	0	5	5	0	14	89	11	21
2020	IS-05	72	3	7	3	7	3	3	81	11	29
2020	IS-06	67	6	17	0	0	0	11	81	0	18

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	65	13	7	6	7	1	79	14	95
2020	IS-03	67	11	6	6	6	6	82	12	18
2020	IS-04	62	14	5	14	5	0	76	19	21
2020	IS-05	69	10	3	3	14	0	79	17	29
2020	IS-06	72	11	17	0	0	0	83	0	18
2019	IS	58	21	8	8	6	0	79	13	53
2019	IS-04	62	31	0	8	0	0	92	8	13
2019	IS-05	55	23	14	5	5	0	77	9	22
2018	IS	46	27	8	11	5	3	75	17	37
2018	IS-03	55	27	0	9	0	9	90	10	11
2018	IS-05	46	23	15	15	0	0	69	15	13

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	25	16	6	8	9	66	16	95
2020	IS-03	39	22	11	6	6	17	73	13	18
2020	IS-04	29	24	19	5	10	14	61	17	21
2020	IS-05	34	17	17	7	14	10	58	23	29
2020	IS-06	28	44	11	11	6	0	72	17	18
2019	IS	28	32	15	9	9	6	64	20	53
2019	IS-04	23	54	8	8	0	8	83	8	13
2019	IS-05	23	18	27	14	18	0	41	32	22
2018	IS	19	35	14	16	8	8	59	26	37
2018	IS-03	36	9	18	18	0	18	56	22	11
2018	IS-05	8	31	8	31	15	8	42	50	13

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	26	17	6	13	2	63	19	95
2020	IS-03	44	22	22	6	6	0	67	11	18
2020	IS-04	29	19	24	10	10	10	53	21	21
2020	IS-05	34	24	10	10	21	0	59	31	29
2020	IS-06	28	44	17	0	11	0	72	11	18
2019	IS	26	30	17	15	8	4	59	24	53
2019	IS-04	15	54	15	8	0	8	75	8	13
2019	IS-05	23	18	23	23	14	0	41	36	22
2018	IS	19	43	16	14	5	3	64	19	37
2018	IS-03	36	36	9	9	0	9	80	10	11
2018	IS-05	8	38	15	31	8	0	46	38	13

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	21	29	21	6	18	4	53	25	95
2020	IS-03	33	17	28	11	6	6	53	18	18
2020	IS-04	10	24	29	5	19	14	39	28	21
2020	IS-05	21	28	17	3	31	0	48	34	29
2020	IS-06	17	50	11	11	11	0	67	22	18
2019	IS	17	40	10	15	12	6	61	29	52
2019	IS-04	8	67	8	8	8	0	75	17	12
2019	IS-05	14	27	14	32	9	5	43	43	22
2018	IS	11	39	17	25	3	6	53	29	36
2018	IS-03	20	40	10	20	0	10	67	22	10
2018	IS-05	0	46	15	31	0	8	50	33	13

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	25	37	17	7	11	3	64	18	95
2020	IS-03	33	28	17	11	6	6	65	18	18
2020	IS-04	14	48	19	0	10	10	68	11	21
2020	IS-05	21	34	14	14	17	0	55	31	29
2020	IS-06	28	44	17	6	6	0	72	11	18
2019	IS	21	25	15	26	9	4	47	37	53
2019	IS-04	8	31	15	46	0	0	38	46	13
2019	IS-05	14	23	18	27	14	5	38	43	22
2018	IS	5	30	30	24	8	3	36	33	37
2018	IS-03	9	18	36	27	0	9	30	30	11
2018	IS-05	8	31	23	31	8	0	38	38	13

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	52	26	5	8	1	1	6	84	10	95
2020	IS-03	44	28	6	17	0	0	6	76	18	18
2020	IS-04	43	29	0	5	5	5	14	88	12	21
2020	IS-05	55	21	10	7	0	0	7	81	7	29
2020	IS-06	56	33	0	11	0	0	0	89	11	18
2019	IS	47	19	15	6	4	2	8	73	10	53
2019	IS-04	46	15	31	0	0	0	8	67	0	13
2019	IS-05	55	18	9	9	9	0	0	73	18	22

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	27	43	13	12	4	1	71	16	95
2020	IS-03	33	39	22	6	0	0	72	6	18
2020	IS-04	24	43	14	10	5	5	70	15	21
2020	IS-05	31	31	7	21	10	0	62	31	29
2020	IS-06	22	72	0	6	0	0	94	6	18
2019	IS	26	45	13	2	9	4	75	12	53
2019	IS-04	23	62	15	0	0	0	85	0	13
2019	IS-05	23	41	5	5	18	9	70	25	22
2018	IS	28	44	14	3	11	0	72	14	36
2018	IS-03	45	45	9	0	0	0	91	0	11
2018	IS-05	25	42	8	8	17	0	67	25	12

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	16	32	17	15	16	5	50	32	95
2020	IS-03	22	33	22	6	11	6	59	18	18
2020	IS-04	19	33	19	5	19	5	55	25	21
2020	IS-05	10	24	10	28	21	7	37	52	29
2020	IS-06	17	28	17	22	11	6	47	35	18
2019	IS	11	26	17	21	25	0	38	45	53
2019	IS-04	15	38	15	15	15	0	54	31	13
2019	IS-05	5	14	23	23	36	0	18	59	22

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	28	33	11	15	9	4	1	64	25	94
2020	IS-03	22	44	6	17	6	6	0	71	24	18
2020	IS-04	15	35	0	30	10	10	0	56	44	20
2020	IS-05	31	31	14	7	14	3	0	64	21	29
2020	IS-06	44	22	17	6	6	0	6	71	12	18
2019	IS	19	38	17	13	11	2	0	58	25	53
2019	IS-04	15	46	15	15	8	0	0	62	23	13
2019	IS-05	9	36	18	23	9	5	0	48	33	22
2018	IS	22	41	5	22	3	5	3	68	26	37
2018	IS-03	27	18	9	18	0	18	9	63	25	11
2018	IS-05	23	54	0	23	0	0	0	77	23	13

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	33	20	6	6	3	66	13	95
2020	IS-03	33	33	22	0	6	6	71	6	18
2020	IS-04	24	38	14	10	10	5	65	20	21
2020	IS-05	28	28	31	7	7	0	55	14	29
2020	IS-06	39	33	17	6	0	6	76	6	18
2019	IS	13	38	26	13	9	0	51	23	53
2019	IS-04	15	46	23	15	0	0	62	15	13
2019	IS-05	5	36	27	14	18	0	41	32	22
2018	IS	22	41	19	14	3	3	64	17	37
2018	IS-03	36	18	27	9	0	9	60	10	11
2018	IS-05	15	54	8	23	0	0	69	23	13

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	21	26	17	12	11	13	1	55	26	95
2020	IS-03	17	22	33	6	6	17	0	47	13	18
2020	IS-04	10	43	10	19	10	10	0	58	32	21
2020	IS-05	21	24	17	10	17	7	3	50	31	29
2020	IS-06	33	17	11	6	11	22	0	64	21	18
2019	IS	13	17	23	15	13	17	2	37	35	53
2019	IS-04	8	23	38	8	8	15	0	36	18	13
2019	IS-05	9	23	14	9	18	23	5	44	38	22
2018	IS	14	24	16	24	8	8	5	44	38	37
2018	IS-03	36	0	18	27	0	9	9	44	33	11
2018	IS-05	8	38	15	8	15	8	8	55	27	13

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	25	34	17	13	9	1	1	60	23	95
2020	IS-03	33	28	11	17	6	6	0	65	24	18
2020	IS-04	24	33	10	19	10	0	5	60	30	21
2020	IS-05	17	34	24	3	21	0	0	52	24	29
2020	IS-06	33	39	22	6	0	0	0	72	6	18
2019	IS	19	21	32	17	9	2	0	40	27	53
2019	IS-04	31	23	38	8	0	0	0	54	8	13
2019	IS-05	9	18	41	14	14	5	0	29	29	22
2018	IS	16	32	14	22	8	8	0	53	32	37
2018	IS-03	27	27	9	27	9	0	0	55	36	11
2018	IS-05	15	38	0	23	8	15	0	64	36	13

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	29	34	9	14	11	2	2	66	26	94
2020	IS-03	44	22	0	22	6	6	0	71	29	18
2020	IS-04	30	35	10	10	10	0	5	68	21	20
2020	IS-05	21	38	10	10	21	0	0	59	31	29
2020	IS-06	28	33	17	11	0	6	6	69	13	18
2019	IS	23	26	19	13	19	0	0	49	32	53
2019	IS-04	23	31	15	23	8	0	0	54	31	13
2019	IS-05	18	27	23	14	18	0	0	45	32	22
2018	IS	22	19	16	19	19	3	3	43	40	37
2018	IS-03	36	9	0	36	18	0	0	45	55	11
2018	IS-05	23	23	15	15	15	0	8	50	33	13

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	23	19	6	5	2	5	67	13	95
2020	IS-03	56	11	17	6	0	6	6	75	6	18
2020	IS-04	38	24	19	14	0	0	5	65	15	21
2020	IS-05	31	24	24	3	10	0	7	59	15	29
2020	IS-06	33	28	11	6	11	6	6	69	19	18
2019	IS	49	25	8	8	6	4	2	78	14	53
2019	IS-04	69	31	0	0	0	0	0	100	0	13
2019	IS-05	41	27	14	0	9	9	0	75	10	22

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	26	20	5	5	2	5	67	11	95
2020	IS-03	44	22	17	0	6	6	6	75	6	18
2020	IS-04	38	19	29	0	5	0	10	63	5	21
2020	IS-05	28	31	21	7	10	0	3	61	18	29
2020	IS-06	44	22	11	11	0	6	6	75	13	18
2019	IS	43	30	19	2	4	0	2	75	6	53
2019	IS-04	38	38	23	0	0	0	0	77	0	13
2019	IS-05	50	23	14	0	9	0	5	76	10	22

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	72	8	2	3	4	4	6	89	8	95
2020	IS-03	61	11	0	6	6	6	11	87	13	18
2020	IS-04	86	0	0	0	5	0	10	95	5	21
2020	IS-05	69	10	3	3	3	7	3	88	8	29
2020	IS-06	72	6	6	6	0	6	6	88	6	18
2019	IS	72	9	6	4	2	6	2	88	6	53
2019	IS-04	77	8	8	8	0	0	0	85	8	13
2019	IS-05	59	14	9	5	0	9	5	84	5	22

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	67	15	1	3	1	4	8	94	5	95
2020	IS-03	72	11	0	6	0	6	6	94	6	18
2020	IS-04	71	10	0	0	5	0	14	94	6	21
2020	IS-05	59	21	0	7	0	7	7	92	8	29
2020	IS-06	83	0	0	0	0	6	11	100	0	18
2019	IS	79	6	4	2	0	6	4	94	2	53
2019	IS-04	85	8	0	0	0	0	8	100	0	13
2019	IS-05	77	0	9	5	0	9	0	85	5	22

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	34	36	14	10	4	2	72	14	94
2020	IS-03	39	39	11	0	11	0	78	11	18
2020	IS-04	5	50	15	15	5	10	61	22	20
2020	IS-05	28	41	14	14	3	0	69	17	29
2020	IS-06	72	6	17	6	0	0	78	6	18
2019	IS	28	49	9	8	4	2	79	12	53
2019	IS-04	31	69	0	0	0	0	100	0	13
2019	IS-05	27	41	14	9	5	5	71	14	22
2018	IS	24	51	8	8	3	5	80	11	37
2018	IS-03	45	36	9	0	0	9	90	0	11
2018	IS-05	15	62	8	15	0	0	77	15	13

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	28	15	3	6	1	76	10	95
2020	IS-03	44	28	17	0	11	0	72	11	18
2020	IS-04	43	33	14	0	10	0	76	10	21
2020	IS-05	45	24	14	7	7	3	71	14	29
2020	IS-06	56	22	17	6	0	0	78	6	18
2019	IS	36	42	8	13	2	0	77	15	53
2019	IS-04	38	54	0	8	0	0	92	8	13
2019	IS-05	27	41	9	23	0	0	68	23	22
2018	IS	25	50	8	8	6	3	77	14	36
2018	IS-03	30	40	10	20	0	0	70	20	10
2018	IS-05	38	38	8	0	8	8	83	8	13

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	42	31	11	3	4	9	80	8	95
2020	IS-03	39	33	6	0	11	11	81	13	18
2020	IS-04	33	43	10	0	5	10	84	5	21
2020	IS-05	45	28	14	3	3	7	78	7	29
2020	IS-06	50	22	11	6	0	11	81	6	18
2019	IS	33	40	10	10	2	6	78	12	52
2019	IS-04	31	46	0	23	0	0	77	23	13
2019	IS-05	27	41	14	5	0	14	79	5	22
2018	IS	33	47	3	8	6	3	83	14	36
2018	IS-03	50	50	0	0	0	0	100	0	10
2018	IS-05	38	38	0	15	0	8	83	17	13

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	32	16	6	3	7	73	10	95
2020	IS-03	39	28	22	0	6	6	71	6	18
2020	IS-04	19	38	19	5	5	14	67	11	21
2020	IS-05	45	28	17	3	3	3	75	7	29
2020	IS-06	33	33	11	11	0	11	75	13	18

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	23	15	3	5	5	2	75	9	95
2020	IS-03	50	17	17	0	6	11	0	75	6	18
2020	IS-04	38	38	5	5	5	5	5	84	11	21
2020	IS-05	45	28	10	3	7	7	0	78	11	29
2020	IS-06	56	6	33	0	0	0	6	65	0	18

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	46	29	9	8	6	76	15	95
2020	IS-03	44	50	0	0	6	94	6	18
2020	IS-04	43	38	5	10	5	81	14	21
2020	IS-05	45	10	21	17	7	55	24	29
2020	IS-06	50	28	11	6	6	78	11	18
2019	IS	32	55	6	6	2	87	8	53
2019	IS-04	31	69	0	0	0	100	0	13
2019	IS-05	18	59	9	14	0	77	14	22
2018	IS	36	44	11	6	3	81	8	36
2018	IS-03	50	30	20	0	0	80	0	10
2018	IS-05	31	46	15	8	0	77	8	13

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	29	18	9	11	1	62	20	95
2020	IS-03	33	50	11	0	6	0	83	6	18
2020	IS-04	24	38	10	14	10	5	65	25	21
2020	IS-05	31	17	24	7	21	0	48	28	29
2020	IS-06	28	22	22	22	6	0	50	28	18
2019	IS	25	32	21	15	8	0	57	23	53
2019	IS-04	31	46	8	15	0	0	77	15	13
2019	IS-05	9	32	23	27	9	0	41	36	22
2018	IS	28	39	14	14	3	3	69	17	36
2018	IS-03	50	40	0	0	0	10	100	0	10
2018	IS-05	15	46	8	31	0	0	62	31	13

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	29	16	11	12	0	61	23	93
2020	IS-03	29	53	12	0	6	0	82	6	17
2020	IS-04	30	30	10	15	15	0	60	30	20
2020	IS-05	34	14	17	14	21	0	48	34	29
2020	IS-06	22	33	28	11	6	0	56	17	18
2019	IS	26	34	17	13	8	2	62	21	53
2019	IS-04	23	54	15	8	0	0	77	8	13
2019	IS-05	14	32	14	27	14	0	45	41	22
2018	IS	28	44	11	14	3	0	72	17	36
2018	IS-03	50	40	0	10	0	0	90	10	10
2018	IS-05	15	46	15	23	0	0	62	23	13

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	24	23	17	19	14	2	49	34	94
2020	IS-03	24	53	6	6	12	0	76	18	17
2020	IS-04	19	19	24	24	10	5	40	35	21
2020	IS-05	24	21	10	21	24	0	45	45	29
2020	IS-06	28	0	39	28	6	0	28	33	18
2019	IS	30	23	11	25	9	2	54	35	53
2019	IS-04	23	54	8	15	0	0	77	15	13
2019	IS-05	23	14	9	41	14	0	36	55	22
2018	IS	39	14	17	19	8	3	54	29	36
2018	IS-03	80	0	10	10	0	0	80	10	10
2018	IS-05	23	8	23	31	8	8	33	42	13

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	IS	36	28	36	95
2020	IS-03	28	44	28	18
2020	IS-04	29	29	43	21
2020	IS-05	45	24	31	29
2020	IS-06	39	22	39	18
2019	IS	26	32	42	53
2019	IS-04	15	38	46	13
2019	IS-05	36	14	50	22
2018	IS	28	33	39	36
2018	IS-03	20	40	40	10
2018	IS-05	31	38	31	13

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	IS	9	18	62	3	9	34
2020	IS-05	15	8	77	0	0	13
2019	IS	14	21	57	0	7	14
2018	IS	20	40	30	0	10	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	23	77	95
2020	IS-04	29	71	21
2020	IS-05	31	69	29
2019	IS	23	77	53
2019	IS-05	23	77	22
2018	IS	30	70	37

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	55	45	22

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	73	27	22

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	12
2018	IS	0	100	11

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	IS	100	22
2019	IS	100	12
2018	IS	100	11

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	12

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	0	100	22
2018	IS	0	100	11

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	50	50	22
2019	IS	55	45	11
2018	IS	45	55	11

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	41	59	22
2018	IS	45	55	11

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	41	59	22
2019	IS	55	45	11
2018	IS	45	55	11

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	27	73	22
2018	IS	55	45	11

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	41	59	22
2018	IS	45	55	11

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	59	41	22

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	27	73	22
2019	IS	45	55	11

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	IS	100	22
2019	IS	100	11
2018	IS	100	11

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11
2018	IS	0	100	11

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	27	73	22
2019	IS	0	100	11

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	45	55	22

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	32	68	22
2018	IS	45	55	11

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	23	77	22
2018	IS	0	100	11

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	68	32	22

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	27	73	22

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	11

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11
2018	IS	0	100	11

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11
2018	IS	0	100	11

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	11

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	11

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	55	45	11

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	IS	0	100	11

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11
2018	IS	0	100	11

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11
2018	IS	0	100	11

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	11
2018	IS	0	100	11

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	15	11	19	5	16	31	4	39	32	95
2020	IS-03	17	17	17	6	11	28	6	50	25	18
2020	IS-04	14	5	14	5	24	33	5	31	46	21
2020	IS-05	3	7	21	3	21	38	7	19	44	29
2020	IS-06	22	11	22	11	6	28	0	46	23	18
2019	IS	8	9	13	13	17	32	8	28	50	53
2019	IS-04	8	15	15	15	8	31	8	38	38	13
2019	IS-05	0	5	18	5	23	45	5	9	55	22
2018	IS	3	19	11	14	8	43	3	40	40	37
2018	IS-03	9	27	0	9	9	45	0	67	33	11
2018	IS-05	0	15	15	0	8	62	0	40	20	13

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	26	23	20	5	11	15	58	19	95
2020	IS-03	39	17	22	0	11	11	63	13	18
2020	IS-04	29	19	14	10	14	14	56	28	21
2020	IS-05	17	24	21	7	10	21	52	22	29
2020	IS-06	22	28	22	6	6	17	60	13	18
2019	IS	17	17	21	17	9	19	42	33	53
2019	IS-04	15	31	23	8	0	23	60	10	13
2019	IS-05	9	9	27	18	14	23	24	41	22
2018	IS	14	24	22	11	8	22	48	24	37
2018	IS-03	27	27	9	18	0	18	67	22	11
2018	IS-05	0	31	31	0	8	31	44	11	13

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	8	92	95
2019	IS	11	89	53

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	14	14	17	3	7	38	7	50	19	95
2020	IS-03	11	22	17	6	11	28	6	50	25	18
2020	IS-04	10	10	14	5	5	48	10	44	22	21
2020	IS-05	10	3	17	0	10	48	10	33	25	29
2020	IS-06	17	17	17	6	0	39	6	60	10	18
2019	IS	13	4	23	4	8	42	8	33	22	53
2019	IS-04	23	0	15	15	0	38	8	43	29	13
2019	IS-05	0	0	23	0	14	59	5	0	38	22
2018	IS	8	17	22	3	0	47	3	50	6	36
2018	IS-03	30	20	10	0	0	40	0	83	0	10
2018	IS-05	0	8	31	0	0	62	0	20	0	13

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	25	27	14	2	7	21	3	69	13	95
2020	IS-03	33	17	22	0	11	17	0	60	13	18
2020	IS-04	19	24	10	5	5	33	5	69	15	21
2020	IS-05	24	28	10	0	10	24	3	71	14	29
2020	IS-06	22	39	11	6	0	17	6	79	7	18
2019	IS	26	13	30	8	6	17	0	48	16	53
2019	IS-04	31	8	31	15	0	15	0	45	18	13
2019	IS-05	18	14	23	9	9	27	0	44	25	22
2018	IS	16	38	19	5	0	22	0	69	7	37
2018	IS-03	36	27	18	0	0	18	0	78	0	11
2018	IS-05	0	38	31	0	0	31	0	56	0	13

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	52	21	14	6	3	4	76	10	95
2020	IS-03	44	28	11	0	11	6	76	12	18
2020	IS-04	52	19	19	10	0	0	71	10	21
2020	IS-05	55	17	14	10	3	0	72	14	29
2020	IS-06	56	22	6	6	0	11	88	6	18

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	27	26	22	7	16	1	54	23	95
2020	IS-03	28	17	22	17	17	0	44	33	18
2020	IS-04	33	14	29	5	19	0	48	24	21
2020	IS-05	24	34	21	3	17	0	59	21	29
2020	IS-06	28	22	28	6	11	6	53	18	18
2019	IS	12	21	27	15	25	0	33	40	52
2019	IS-04	15	15	23	8	38	0	31	46	13
2019	IS-05	5	29	24	24	19	0	33	43	21
2018	IS	14	19	30	16	22	0	32	38	37
2018	IS-03	18	27	18	18	18	0	45	36	11
2018	IS-05	8	15	46	8	23	0	23	31	13

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	15	19	15	24	27	34	52	95
2020	IS-03	17	44	6	28	6	61	33	18
2020	IS-04	10	24	24	24	19	33	43	21
2020	IS-05	10	10	21	24	34	21	59	29
2020	IS-06	6	6	6	28	56	11	83	18
2019	IS	21	19	32	17	11	40	28	53
2019	IS-04	31	15	38	8	8	46	15	13
2019	IS-05	14	14	41	18	14	27	32	22
2018	IS	11	30	35	8	16	41	24	37
2018	IS-03	9	27	64	0	0	36	0	11
2018	IS-05	15	31	23	15	15	46	31	13

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	19	15	20	29	36	49	94
2020	IS-03	22	33	11	17	17	56	33	18
2020	IS-04	19	19	19	14	29	38	43	21
2020	IS-05	4	21	14	25	36	25	61	28
2020	IS-06	0	6	22	33	39	6	72	18
2019	IS	17	28	23	17	15	45	32	53
2019	IS-04	38	38	8	15	0	77	15	13
2019	IS-05	5	27	32	14	23	32	36	22
2018	IS	8	36	22	17	17	44	33	36
2018	IS-03	0	36	27	27	9	36	36	11
2018	IS-05	8	33	25	17	17	42	33	12

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	14	21	18	21	26	35	47	95
2020	IS-03	22	28	22	6	22	50	28	18
2020	IS-04	14	24	24	10	29	38	38	21
2020	IS-05	7	24	14	28	28	31	55	29
2020	IS-06	0	6	17	44	33	6	78	18
2019	IS	17	11	21	25	26	28	51	53
2019	IS-04	15	15	38	8	23	31	31	13
2019	IS-05	9	9	14	27	41	18	68	22
2018	IS	22	27	14	19	19	49	38	37
2018	IS-03	18	36	18	27	0	55	27	11
2018	IS-05	23	23	8	23	23	46	46	13

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	23	19	17	16	25	0	42	41	95
2020	IS-03	39	22	22	11	6	0	61	17	18
2020	IS-04	24	19	19	10	29	0	43	38	21
2020	IS-05	10	21	24	21	24	0	31	45	29
2020	IS-06	6	11	6	22	56	0	17	78	18
2019	IS	35	21	23	12	6	4	58	18	52
2019	IS-04	50	17	25	8	0	0	67	8	12
2019	IS-05	14	32	27	9	14	5	48	24	22
2018	IS	31	28	28	3	11	0	58	14	36
2018	IS-03	45	36	18	0	0	0	82	0	11
2018	IS-05	23	23	46	0	8	0	46	8	13

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	20	17	21	21	20	1	37	41	95
2020	IS-03	28	28	17	22	6	0	56	28	18
2020	IS-04	19	24	19	29	10	0	43	38	21
2020	IS-05	10	14	31	14	31	0	24	45	29
2020	IS-06	11	11	17	22	33	6	24	59	18
2019	IS	30	23	15	15	17	0	53	32	53
2019	IS-04	46	23	23	8	0	0	69	8	13
2019	IS-05	18	32	14	18	18	0	50	36	22
2018	IS	19	35	16	16	14	0	54	30	37
2018	IS-03	18	45	18	18	0	0	64	18	11
2018	IS-05	23	38	23	8	8	0	62	15	13

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	16	18	6	16	7	56	24	94
2020	IS-03	28	28	17	6	11	11	63	19	18
2020	IS-04	43	5	24	14	5	10	53	21	21
2020	IS-05	36	21	7	4	21	11	64	28	28
2020	IS-06	28	17	28	6	22	0	44	28	18

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	36	25	19	15	4	1	62	19	95
2020	IS-03	50	22	11	11	0	6	76	12	18
2020	IS-04	43	14	24	10	10	0	57	19	21
2020	IS-05	14	38	28	17	3	0	52	21	29
2020	IS-06	33	28	11	22	6	0	61	28	18
2019	IS	27	31	25	12	6	0	58	17	52
2019	IS-04	31	46	15	8	0	0	77	8	13
2019	IS-05	19	29	38	10	5	0	48	14	21
2018	IS	16	32	32	16	3	0	49	19	37
2018	IS-03	18	45	27	9	0	0	64	9	11
2018	IS-05	15	31	31	23	0	0	46	23	13

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	22	23	18	22	14	1	46	36	95
2020	IS-03	28	28	17	17	6	6	59	24	18
2020	IS-04	19	29	38	0	14	0	48	14	21
2020	IS-05	10	28	10	38	14	0	38	52	29
2020	IS-06	17	17	11	28	28	0	33	56	18
2019	IS	15	30	19	17	19	0	45	36	53
2019	IS-04	15	54	8	15	8	0	69	23	13
2019	IS-05	14	18	32	14	23	0	32	36	22
2018	IS	14	35	32	8	11	0	49	19	37
2018	IS-03	18	45	27	9	0	0	64	9	11
2018	IS-05	15	23	38	8	15	0	38	23	13

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	20	19	18	11	53	28	95
2020	IS-03	56	6	17	17	6	61	22	18
2020	IS-04	29	24	29	10	10	52	19	21
2020	IS-05	17	28	21	21	14	45	34	29
2020	IS-06	28	17	17	22	17	44	39	18
2019	IS	25	15	38	11	11	40	23	53
2019	IS-04	15	31	46	8	0	46	8	13
2019	IS-05	18	14	41	18	9	32	27	22
2018	IS	16	30	32	11	11	46	22	37
2018	IS-03	18	27	45	9	0	45	9	11
2018	IS-05	23	23	38	0	15	46	15	13

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	51	16	16	8	8	1	0	67	17	95
2020	IS-03	50	28	0	6	11	6	0	82	18	18
2020	IS-04	38	24	24	10	5	0	0	62	14	21
2020	IS-05	45	14	21	10	10	0	0	59	21	29
2020	IS-06	67	6	17	6	6	0	0	72	11	18
2019	IS	38	34	17	2	8	0	2	73	10	53
2019	IS-04	31	54	15	0	0	0	0	85	0	13
2019	IS-05	36	23	27	5	5	0	5	62	10	22

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	26	32	22	12	8	58	20	95
2020	IS-03	22	61	6	6	6	83	11	18
2020	IS-04	29	14	29	19	10	43	29	21
2020	IS-05	14	41	21	14	10	55	24	29
2020	IS-06	50	17	22	6	6	67	11	18

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	25	22	24	15	14	0	47	28	95
2020	IS-03	33	22	22	11	11	0	56	22	18
2020	IS-04	29	19	24	24	5	0	48	29	21
2020	IS-05	17	24	28	14	17	0	41	31	29
2020	IS-06	17	22	22	17	22	0	39	39	18
2019	IS	34	32	9	13	9	2	67	23	53
2019	IS-04	46	31	8	15	0	0	77	15	13
2019	IS-05	18	41	9	18	14	0	59	32	22
2018	IS	32	24	24	8	11	0	57	19	37
2018	IS-03	45	9	36	9	0	0	55	9	11
2018	IS-05	31	31	15	8	15	0	62	23	13

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	32	18	7	3	1	71	11	95
2020	IS-03	39	22	22	17	0	0	61	17	18
2020	IS-04	48	24	19	5	5	0	71	10	21
2020	IS-05	24	52	17	0	7	0	76	7	29
2020	IS-06	56	22	11	11	0	0	78	11	18
2019	IS	30	32	17	8	13	0	62	21	53
2019	IS-04	31	38	15	0	15	0	69	15	13
2019	IS-05	27	23	18	9	23	0	50	32	22
2018	IS	43	24	16	5	11	0	68	16	37
2018	IS-03	55	27	18	0	0	0	82	0	11
2018	IS-05	31	23	15	8	23	0	54	31	13

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	19	32	27	12	10	52	22	93
2020	IS-03	11	33	28	17	11	44	28	18
2020	IS-04	15	50	20	10	5	65	15	20
2020	IS-05	14	36	25	11	14	50	25	28
2020	IS-06	28	17	39	11	6	44	17	18

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	67	15	9	4	1	0	4	86	6	94
2020	IS-03	65	18	12	0	0	0	6	88	0	17
2020	IS-04	81	10	5	0	0	0	5	95	0	21
2020	IS-05	62	14	7	10	3	0	3	79	14	29
2020	IS-06	61	17	11	6	0	0	6	82	6	18
2019	IS	56	23	8	4	8	0	2	80	12	52
2019	IS-04	38	46	8	0	8	0	0	85	8	13
2019	IS-05	52	19	5	10	14	0	0	71	24	21
2018	IS	68	16	3	3	5	3	3	89	9	37
2018	IS-03	82	9	0	0	0	0	9	100	0	11
2018	IS-05	54	23	8	8	8	0	0	77	15	13

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	73	7	10	3	4	0	2	83	8	94
2020	IS-03	89	0	11	0	0	0	0	89	0	18
2020	IS-04	62	5	14	10	5	0	5	70	15	21
2020	IS-05	76	7	7	0	7	0	3	86	7	29
2020	IS-06	76	12	6	0	6	0	0	88	6	17
2019	IS	52	19	8	4	13	2	2	74	18	52
2019	IS-04	75	8	8	8	0	0	0	83	8	12
2019	IS-05	41	23	9	0	18	5	5	70	20	22
2018	IS	62	19	3	8	3	3	3	86	11	37
2018	IS-03	73	27	0	0	0	0	0	100	0	11
2018	IS-05	62	15	0	15	0	0	8	83	17	13

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	60	20	12	3	4	1	81	8	94
2020	IS-03	72	17	11	0	0	0	89	0	18
2020	IS-04	38	24	19	5	10	5	65	15	21
2020	IS-05	71	18	7	0	4	0	89	4	28
2020	IS-06	61	28	0	6	6	0	89	11	18
2019	IS	50	23	13	6	8	0	73	13	52
2019	IS-04	62	31	0	8	0	0	92	8	13
2019	IS-05	36	18	27	5	14	0	55	18	22
2018	IS	62	27	3	3	5	0	89	8	37
2018	IS-03	73	27	0	0	0	0	100	0	11
2018	IS-05	62	15	8	8	8	0	77	15	13

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	64	15	7	4	9	0	79	14	95
2020	IS-03	72	22	0	0	6	0	94	6	18
2020	IS-04	57	14	10	10	10	0	71	19	21
2020	IS-05	59	17	7	3	14	0	76	17	29
2020	IS-06	78	6	6	6	6	0	83	11	18
2019	IS	54	25	4	4	13	0	79	17	52
2019	IS-04	75	25	0	0	0	0	100	0	12
2019	IS-05	41	32	5	5	18	0	73	23	22
2018	IS	49	19	19	8	3	3	69	11	37
2018	IS-03	27	55	9	0	0	9	90	0	11
2018	IS-05	69	0	23	8	0	0	69	8	13

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	67	7	6	1	1	0	17	90	3	94
2020	IS-03	72	0	0	0	0	0	28	100	0	18
2020	IS-04	62	14	5	0	0	0	19	94	0	21
2020	IS-05	75	4	4	0	0	0	18	96	0	28
2020	IS-06	50	17	22	6	6	0	0	67	11	18
2019	IS	60	17	6	0	0	2	15	93	0	52
2019	IS-04	83	0	0	0	0	0	17	100	0	12
2019	IS-05	45	27	9	0	0	5	14	89	0	22
2018	IS	50	11	6	0	0	3	31	92	0	36
2018	IS-03	55	0	0	0	0	0	45	100	0	11
2018	IS-05	67	17	0	0	0	0	17	100	0	12

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	72	15	8	0	2	3	89	2	95
2020	IS-03	56	28	11	0	6	0	83	6	18
2020	IS-04	76	10	0	0	5	10	95	5	21
2020	IS-05	69	14	14	0	0	3	86	0	29
2020	IS-06	78	11	11	0	0	0	89	0	18
2019	IS	71	25	2	2	0	0	96	2	52
2019	IS-04	92	8	0	0	0	0	100	0	12
2019	IS-05	64	27	5	5	0	0	91	5	22
2018	IS	73	19	5	0	3	0	92	3	37
2018	IS-03	82	18	0	0	0	0	100	0	11
2018	IS-05	77	8	8	0	8	0	85	8	13

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	71	16	6	1	2	0	4	90	3	95
2020	IS-03	72	17	11	0	0	0	0	89	0	18
2020	IS-04	67	19	5	0	5	0	5	90	5	21
2020	IS-05	62	17	3	3	3	0	10	88	8	29
2020	IS-06	94	6	0	0	0	0	0	100	0	18
2019	IS	74	15	6	6	0	0	0	89	6	53
2019	IS-04	85	8	0	8	0	0	0	92	8	13
2019	IS-05	64	27	5	5	0	0	0	91	5	22
2018	IS	84	5	5	0	0	3	3	94	0	37
2018	IS-03	73	0	9	0	0	9	9	89	0	11
2018	IS-05	100	0	0	0	0	0	0	100	0	13

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	42	32	13	11	2	1	74	13	95
2020	IS-03	33	44	17	6	0	0	78	6	18
2020	IS-04	48	29	5	19	0	0	76	19	21
2020	IS-05	31	34	14	14	3	3	68	18	29
2020	IS-06	56	28	11	0	6	0	83	6	18
2019	IS	57	27	10	4	2	0	84	6	51
2019	IS-04	67	33	0	0	0	0	100	0	12
2019	IS-05	50	32	9	9	0	0	82	9	22
2018	IS	51	24	19	3	0	3	78	3	37
2018	IS-03	27	27	36	0	0	9	60	0	11
2018	IS-05	54	31	8	8	0	0	85	8	13

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	27	35	24	10	4	62	14	94
2020	IS-03	28	44	22	0	6	72	6	18
2020	IS-04	24	29	29	14	5	52	19	21
2020	IS-05	25	25	25	18	7	50	25	28
2020	IS-06	28	44	28	0	0	72	0	18

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	17	32	24	11	34	35	95
2020	IS-03	28	22	33	17	0	50	17	18
2020	IS-04	14	24	38	19	5	38	24	21
2020	IS-05	14	7	41	24	14	21	38	29
2020	IS-06	11	11	6	44	28	22	72	18
2019	IS	15	26	32	17	9	42	26	53
2019	IS-04	23	38	23	15	0	62	15	13
2019	IS-05	9	23	36	27	5	32	32	22
2018	IS	11	41	32	11	5	51	16	37
2018	IS-03	9	55	27	9	0	64	9	11
2018	IS-05	8	38	46	0	8	46	8	13

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	17	34	25	16	8	24	51	95
2020	IS-03	6	33	28	22	11	33	39	18
2020	IS-04	10	24	43	14	10	24	33	21
2020	IS-05	24	38	24	10	3	14	62	29
2020	IS-06	28	44	6	17	6	22	72	18
2019	IS	19	17	23	30	11	42	36	53
2019	IS-04	8	0	23	46	23	69	8	13
2019	IS-05	23	23	32	18	5	23	45	22
2018	IS	11	11	49	22	8	30	22	37
2018	IS-03	0	0	45	36	18	55	0	11
2018	IS-05	8	15	62	8	8	15	23	13

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	27	43	14	11	3	2	72	14	95
2020	IS-03	28	50	11	11	0	0	78	11	18
2020	IS-04	10	43	24	10	5	10	58	16	21
2020	IS-05	31	41	17	7	3	0	72	10	29
2020	IS-06	39	44	6	6	6	0	83	11	18
2019	IS	21	43	13	19	4	0	64	23	53
2019	IS-04	15	62	15	8	0	0	77	8	13
2019	IS-05	18	36	18	18	9	0	55	27	22
2018	IS	17	43	11	20	9	0	60	29	35
2018	IS-03	27	36	9	27	0	0	64	27	11
2018	IS-05	8	58	17	17	0	0	67	17	12

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	19	39	12	12	16	3	60	28	95
2020	IS-03	33	39	6	17	6	0	72	22	18
2020	IS-04	5	33	29	5	19	10	42	26	21
2020	IS-05	17	45	7	3	24	3	64	29	29
2020	IS-06	22	39	0	22	17	0	61	39	18

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	26	8	15	6	3	70	22	95
2020	IS-03	39	22	6	22	0	11	69	25	18
2020	IS-04	48	29	10	10	5	0	76	14	21
2020	IS-05	41	21	10	14	10	3	64	25	29
2020	IS-06	44	33	6	11	6	0	78	17	18

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	51	26	13	4	5	1	78	10	95
2020	IS-03	50	28	11	6	6	0	78	11	18
2020	IS-04	52	19	19	10	0	0	71	10	21
2020	IS-05	52	21	10	3	10	3	75	14	29
2020	IS-06	50	33	11	0	6	0	83	6	18

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	31	27	14	13	14	2	59	27	95
2020	IS-03	28	39	17	6	0	11	75	6	18
2020	IS-04	33	24	10	24	10	0	57	33	21
2020	IS-05	34	21	17	3	24	0	55	28	29
2020	IS-06	22	33	11	17	17	0	56	33	18
2019	IS	15	26	21	23	15	0	42	38	53
2019	IS-04	15	38	23	23	0	0	54	23	13
2019	IS-05	9	27	14	27	23	0	36	50	22
2018	IS	19	32	19	22	3	5	54	26	37
2018	IS-03	36	27	9	18	0	9	70	20	11
2018	IS-05	8	31	31	31	0	0	38	31	13

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	39	9	6	3	1	82	10	94
2020	IS-04	24	48	10	14	0	5	75	15	21
2020	IS-05	45	31	17	3	3	0	76	7	29

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	41	31	14	12	1	1	73	13	94
2020	IS-04	29	38	10	19	0	5	70	20	21
2020	IS-05	45	21	21	14	0	0	66	14	29

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	32	39	17	7	2	2	73	10	94
2020	IS-04	19	43	24	5	0	10	68	5	21
2020	IS-05	34	34	10	14	7	0	69	21	29

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	47	38	9	1	2	3	88	3	93
2020	IS-04	33	52	5	5	0	5	90	5	21
2020	IS-05	50	25	14	0	7	4	78	7	28

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	70	17	4	1	3	4	94	1	94
2020	IS-04	76	10	5	0	5	5	95	0	21
2020	IS-05	72	14	10	0	0	3	89	0	29

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	39	40	12	3	2	2	1	82	6	92
2020	IS-03	33	39	22	0	0	0	6	76	0	18
2020	IS-04	24	52	14	0	5	5	0	80	5	21
2020	IS-05	52	33	7	7	0	0	0	85	7	27
2020	IS-06	50	44	6	0	0	0	0	94	0	18

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	58	21	5	8	4	2	1	82	13	95
2020	IS-03	56	17	11	11	0	6	0	76	12	18
2020	IS-04	52	29	0	10	5	0	5	85	15	21
2020	IS-05	62	17	7	3	7	3	0	82	11	29
2020	IS-06	67	22	0	6	6	0	0	89	11	18

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	54	32	9	3	2	85	5	95
2020	IS-03	44	28	22	6	0	72	6	18
2020	IS-04	52	43	0	0	5	95	5	21
2020	IS-05	52	38	10	0	0	90	0	29
2020	IS-06	67	17	6	11	0	83	11	18

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	35	42	8	15	0	0	0	77	15	26
2019	IS	13	20	20	13	13	20	0	42	33	15

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	96	4	26

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	8	48	12	24	8	0	0	56	32	25

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	12	88	94
2020	IS-03	11	89	18
2020	IS-04	5	95	20
2020	IS-05	10	90	29
2020	IS-06	11	89	18

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	13	87	94
2020	IS-03	11	89	18
2020	IS-04	15	85	20
2020	IS-05	14	86	29
2020	IS-06	11	89	18
2019	IS	6	94	53
2019	IS-04	8	92	13
2019	IS-05	9	91	22

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	50	50	12

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	92	8	12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	64	18	0	9	9	0	0	82	18	11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	54	23	9	4	3	4	2	83	8	94
2020	IS-03	56	17	11	6	0	6	6	81	6	18
2020	IS-04	50	30	10	5	5	0	0	80	10	20
2020	IS-05	55	14	7	7	3	10	3	80	12	29
2020	IS-06	56	39	0	0	6	0	0	94	6	18

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	31	40	27	2	57	43	95
2020	IS-03	56	22	17	6	29	71	18
2020	IS-04	24	52	24	0	69	31	21
2020	IS-05	24	38	34	3	61	39	29
2020	IS-06	17	50	33	0	75	25	18

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	IS	34	66	29
2020	IS-03	30	70	10

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	3	21	14	28	28	0	7	26	59	29
2020	IS-03	10	10	20	20	30	0	10	22	56	10

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	0	14	10	24	52	0	0	14	76	29
2020	IS-03	0	20	10	20	50	0	0	20	70	10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	IS	33	25	14	11	8	3	6	64	21	95
2020	IS-03	28	22	6	17	11	11	6	60	33	18
2020	IS-04	52	10	19	0	14	0	5	65	15	21
2020	IS-05	28	34	14	14	7	0	3	64	21	29
2020	IS-06	28	33	11	17	0	0	11	69	19	18
2019	IS	27	19	21	13	13	0	6	49	29	52
2019	IS-04	31	31	15	8	8	0	8	67	17	13
2019	IS-05	24	10	29	19	14	0	5	35	35	21
2018	IS	33	17	25	14	8	0	3	51	23	36
2018	IS-03	18	27	27	27	0	0	0	45	27	11
2018	IS-05	31	15	38	8	8	0	0	46	15	13

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Indigenous Services Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - IS

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence