2020 Public Service Employee Survey Results for Indigenous Services Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 46 7 7 1 0 0 85 8 137
2020 FI-01 40 49 2 7 2 0 0 89 9 45
2020 FI-02 43 36 14 7 0 0 0 79 7 28
2020 FI-03 43 48 8 3 0 0 0 90 3 40
2020 FI-04 30 48 4 17 0 0 0 78 17 23

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 71 25 1 1 1 0 1 96 2 137
2020 FI-01 73 24 2 0 0 0 0 98 0 45
2020 FI-02 75 14 4 0 4 0 4 93 4 28
2020 FI-03 65 33 0 0 3 0 0 98 3 40
2020 FI-04 70 26 0 4 0 0 0 96 4 23

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 42 32 15 7 3 0 1 75 10 137
2020 FI-01 49 29 13 4 4 0 0 78 9 45
2020 FI-02 46 21 21 11 0 0 0 68 11 28
2020 FI-03 35 35 18 5 5 0 3 72 10 40
2020 FI-04 39 43 4 13 0 0 0 83 13 23
2019 FI 43 39 9 5 5 0 0 82 9 87
2019 FI-01 49 38 5 3 5 0 0 86 8 37
2019 FI-02 45 30 20 5 0 0 0 75 5 20
2019 FI-03 39 44 11 0 6 0 0 83 6 18
2019 FI-04 25 50 0 17 8 0 0 75 25 12

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 40 13 8 6 0 1 73 14 135
2020 FI-01 40 40 13 4 2 0 0 80 7 45
2020 FI-02 32 36 18 7 7 0 0 68 14 28
2020 FI-03 29 39 11 11 11 0 0 68 21 38
2020 FI-04 26 48 9 13 0 0 4 77 14 23
2019 FI 24 36 10 17 13 0 0 60 30 87
2019 FI-01 19 30 11 27 14 0 0 49 41 37
2019 FI-02 35 25 10 5 25 0 0 60 30 20
2019 FI-03 28 44 11 11 6 0 0 72 17 18
2019 FI-04 17 58 8 17 0 0 0 75 17 12
2018 FI 29 49 5 10 5 0 1 79 16 77
2018 FI-01 22 56 7 11 4 0 0 78 15 27
2018 FI-02 24 43 5 14 10 0 5 70 25 21
2018 FI-03 40 40 7 7 7 0 0 80 13 15
2018 FI-04 50 40 0 10 0 0 0 90 10 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 48 31 13 6 1 0 1 79 7 136
2020 FI-01 57 30 7 7 0 0 0 86 7 44
2020 FI-02 57 32 7 4 0 0 0 89 4 28
2020 FI-03 35 33 20 5 5 0 3 69 10 40
2020 FI-04 43 30 17 9 0 0 0 74 9 23
2019 FI 44 36 10 7 2 0 0 80 9 86
2019 FI-01 51 30 14 3 3 0 0 81 5 37
2019 FI-02 50 25 5 15 5 0 0 75 20 20
2019 FI-03 33 56 11 0 0 0 0 89 0 18
2019 FI-04 27 45 9 18 0 0 0 73 18 11

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 35 9 4 3 0 0 84 7 137
2020 FI-01 51 40 7 2 0 0 0 91 2 45
2020 FI-02 61 25 7 4 4 0 0 86 7 28
2020 FI-03 45 28 15 8 5 0 0 73 13 40
2020 FI-04 39 48 4 4 4 0 0 87 9 23
2019 FI 37 40 9 8 6 0 0 77 14 86
2019 FI-01 38 43 8 5 5 0 0 81 11 37
2019 FI-02 47 26 11 5 11 0 0 74 16 19
2019 FI-03 33 33 11 17 6 0 0 67 22 18
2019 FI-04 25 58 8 8 0 0 0 83 8 12
2018 FI 38 42 10 5 5 0 0 79 10 77
2018 FI-01 37 52 4 7 0 0 0 89 7 27
2018 FI-02 29 33 24 5 10 0 0 62 14 21
2018 FI-03 40 40 7 7 7 0 0 80 13 15
2018 FI-04 50 40 0 0 10 0 0 90 10 10

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 40 9 10 2 0 0 79 12 136
2020 FI-01 32 43 9 14 2 0 0 75 16 44
2020 FI-02 46 29 14 4 7 0 0 75 11 28
2020 FI-03 40 45 3 13 0 0 0 85 13 40
2020 FI-04 43 43 9 4 0 0 0 87 4 23
2019 FI 28 40 15 7 9 0 0 68 16 85
2019 FI-01 29 40 14 11 6 0 0 69 17 35
2019 FI-02 30 45 5 0 20 0 0 75 20 20
2019 FI-03 28 33 22 11 6 0 0 61 17 18
2019 FI-04 25 42 25 0 8 0 0 67 8 12
2018 FI 27 47 9 14 3 0 0 74 17 77
2018 FI-01 19 59 7 11 4 0 0 78 15 27
2018 FI-02 38 38 10 14 0 0 0 76 14 21
2018 FI-03 27 33 13 20 7 0 0 60 27 15
2018 FI-04 30 50 10 10 0 0 0 80 10 10

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 32 13 10 7 1 0 69 18 136
2020 FI-01 27 39 9 20 5 0 0 66 25 44
2020 FI-02 43 25 11 7 11 4 0 70 19 28
2020 FI-03 38 30 15 8 10 0 0 68 18 40
2020 FI-04 43 35 22 0 0 0 0 78 0 23
2019 FI 20 45 15 7 14 0 0 64 21 87
2019 FI-01 16 38 16 8 22 0 0 54 30 37
2019 FI-02 35 25 20 5 15 0 0 60 20 20
2019 FI-03 6 78 6 6 6 0 0 83 11 18
2019 FI-04 25 50 17 8 0 0 0 75 8 12
2018 FI 30 30 13 17 10 0 0 60 27 77
2018 FI-01 22 41 7 22 7 0 0 63 30 27
2018 FI-02 38 19 10 14 19 0 0 57 33 21
2018 FI-03 27 20 27 13 13 0 0 47 27 15
2018 FI-04 40 50 10 0 0 0 0 90 0 10

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 43 12 7 5 0 0 76 13 135
2020 FI-01 36 43 7 11 2 0 0 80 14 44
2020 FI-02 36 29 21 7 7 0 0 64 14 28
2020 FI-03 26 51 13 3 8 0 0 77 10 39
2020 FI-04 35 48 9 9 0 0 0 83 9 23
2019 FI 22 43 14 10 10 0 0 65 21 86
2019 FI-01 22 49 5 16 8 0 0 70 24 37
2019 FI-02 26 32 16 5 21 0 0 58 26 19
2019 FI-03 28 33 28 6 6 0 0 61 11 18
2019 FI-04 8 58 17 8 8 0 0 67 17 12
2018 FI 26 42 16 12 5 0 0 68 17 77
2018 FI-01 15 56 22 4 4 0 0 70 7 27
2018 FI-02 38 19 14 19 10 0 0 57 29 21
2018 FI-03 27 27 13 27 7 0 0 53 33 15
2018 FI-04 30 70 0 0 0 0 0 100 0 10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 47 41 5 3 4 0 0 88 7 136
2020 FI-01 40 44 7 7 2 0 0 84 9 45
2020 FI-02 48 37 7 4 4 0 0 85 7 27
2020 FI-03 48 43 5 0 5 0 0 90 5 40
2020 FI-04 61 39 0 0 0 0 0 100 0 23
2019 FI 33 40 14 7 6 0 0 74 13 87
2019 FI-01 30 41 14 5 11 0 0 70 16 37
2019 FI-02 40 40 0 15 5 0 0 80 20 20
2019 FI-03 33 39 28 0 0 0 0 72 0 18
2019 FI-04 33 42 17 8 0 0 0 75 8 12
2018 FI 35 51 6 6 1 0 0 86 8 77
2018 FI-01 41 44 7 4 4 0 0 85 7 27
2018 FI-02 33 52 5 10 0 0 0 86 10 21
2018 FI-03 33 47 13 7 0 0 0 80 7 15
2018 FI-04 30 70 0 0 0 0 0 100 0 10

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 42 30 11 11 7 0 0 72 18 137
2020 FI-01 40 24 16 11 9 0 0 64 20 45
2020 FI-02 43 21 11 18 7 0 0 64 25 28
2020 FI-03 40 43 5 5 8 0 0 83 13 40
2020 FI-04 48 30 13 9 0 0 0 78 9 23
2019 FI 29 37 13 8 14 0 0 66 22 87
2019 FI-01 19 41 16 5 19 0 0 59 24 37
2019 FI-02 35 30 5 15 15 0 0 65 30 20
2019 FI-03 33 39 11 11 6 0 0 72 17 18
2019 FI-04 42 33 17 0 8 0 0 75 8 12
2018 FI 32 36 10 10 9 1 0 70 20 77
2018 FI-01 30 37 11 7 11 4 0 69 19 27
2018 FI-02 48 14 10 14 14 0 0 62 29 21
2018 FI-03 33 40 7 13 7 0 0 73 20 15
2018 FI-04 20 70 0 10 0 0 0 90 10 10

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 51 40 7 1 0 0 0 92 1 136
2020 FI-01 47 42 9 2 0 0 0 89 2 45
2020 FI-02 57 32 11 0 0 0 0 89 0 28
2020 FI-03 46 51 3 0 0 0 0 97 0 39
2020 FI-04 61 30 4 4 0 0 0 91 4 23
2019 FI 42 38 10 7 2 0 0 80 9 86
2019 FI-01 39 42 11 6 3 0 0 81 8 36
2019 FI-02 50 35 5 5 5 0 0 85 10 20
2019 FI-03 39 44 6 11 0 0 0 83 11 18
2019 FI-04 42 25 25 8 0 0 0 67 8 12
2018 FI 47 35 6 9 3 0 0 82 12 77
2018 FI-01 37 44 11 4 4 0 0 81 7 27
2018 FI-02 52 38 5 5 0 0 0 90 5 21
2018 FI-03 53 20 0 20 7 0 0 73 27 15
2018 FI-04 60 20 10 10 0 0 0 80 10 10

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 31 43 10 10 7 1 0 74 16 136
2020 FI-01 20 40 18 18 2 2 0 61 20 45
2020 FI-02 32 36 7 14 11 0 0 68 25 28
2020 FI-03 30 55 5 0 10 0 0 85 10 40
2020 FI-04 55 36 5 0 5 0 0 91 5 22
2019 FI 27 36 18 13 6 0 0 64 19 85
2019 FI-01 22 46 11 11 11 0 0 68 22 37
2019 FI-02 40 20 25 10 5 0 0 60 15 20
2019 FI-03 24 35 18 24 0 0 0 59 24 17
2019 FI-04 27 36 27 9 0 0 0 64 9 11
2018 FI 31 36 10 14 8 0 0 68 22 77
2018 FI-01 26 37 11 15 11 0 0 63 26 27
2018 FI-02 38 29 10 14 10 0 0 67 24 21
2018 FI-03 27 40 7 20 7 0 0 67 27 15
2018 FI-04 40 30 20 10 0 0 0 70 10 10

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 36 39 12 7 4 0 0 76 12 137
2020 FI-01 36 36 18 9 2 0 0 71 11 45
2020 FI-02 32 39 7 11 11 0 0 71 21 28
2020 FI-03 35 43 15 3 5 0 0 78 8 40
2020 FI-04 48 43 4 4 0 0 0 91 4 23
2019 FI 32 37 9 16 6 0 0 69 22 87
2019 FI-01 32 35 5 16 11 0 0 68 27 37
2019 FI-02 35 25 15 20 5 0 0 60 25 20
2019 FI-03 28 44 11 17 0 0 0 72 17 18
2019 FI-04 33 50 8 8 0 0 0 83 8 12
2018 FI 27 48 9 6 9 0 0 75 16 77
2018 FI-01 15 67 11 4 4 0 0 81 7 27
2018 FI-02 43 24 10 5 19 0 0 67 24 21
2018 FI-03 33 47 0 13 7 0 0 80 20 15
2018 FI-04 30 50 10 0 10 0 0 80 10 10

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 45 11 6 5 0 0 78 11 136
2020 FI-01 39 39 9 9 5 0 0 77 14 44
2020 FI-02 25 54 11 4 7 0 0 79 11 28
2020 FI-03 30 50 13 0 8 0 0 80 8 40
2020 FI-04 39 35 13 13 0 0 0 74 13 23
2019 FI 27 39 13 11 10 0 0 67 20 84
2019 FI-01 28 42 14 6 11 0 0 69 17 36
2019 FI-02 40 25 10 15 10 0 0 65 25 20
2019 FI-03 24 35 12 18 12 0 0 59 29 17
2019 FI-04 9 64 18 9 0 0 0 73 9 11
2018 FI 26 45 13 5 11 0 0 71 16 76
2018 FI-01 19 56 11 4 11 0 0 74 15 27
2018 FI-02 33 29 19 5 14 0 0 62 19 21
2018 FI-03 29 43 7 14 7 0 0 71 21 14
2018 FI-04 40 30 20 0 10 0 0 70 10 10

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 41 42 7 7 4 0 0 82 10 137
2020 FI-01 44 36 7 9 4 0 0 80 13 45
2020 FI-02 39 36 4 14 7 0 0 75 21 28
2020 FI-03 40 43 13 3 3 0 0 83 5 40
2020 FI-04 39 57 4 0 0 0 0 96 0 23
2019 FI 36 39 13 6 7 0 0 75 13 87
2019 FI-01 38 38 14 3 8 0 0 76 11 37
2019 FI-02 35 40 10 5 10 0 0 75 15 20
2019 FI-03 33 44 11 6 6 0 0 78 11 18
2019 FI-04 33 33 17 17 0 0 0 67 17 12
2018 FI 34 38 14 6 8 0 0 71 14 77
2018 FI-01 30 48 7 7 7 0 0 78 15 27
2018 FI-02 38 24 24 5 10 0 0 62 14 21
2018 FI-03 40 40 7 7 7 0 0 80 13 15
2018 FI-04 30 30 30 0 10 0 0 60 10 10

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 34 15 10 8 0 0 67 18 136
2020 FI-01 50 36 9 2 2 0 0 86 5 44
2020 FI-02 29 36 25 7 4 0 0 64 11 28
2020 FI-03 30 30 18 15 8 0 0 60 23 40
2020 FI-04 13 30 9 22 26 0 0 43 48 23
2019 FI 38 32 18 8 2 1 1 71 11 85
2019 FI-01 36 42 19 3 0 0 0 78 3 36
2019 FI-02 53 16 21 5 0 0 5 72 6 19
2019 FI-03 33 33 6 17 11 0 0 67 28 18
2019 FI-04 25 25 25 17 0 8 0 55 18 12
2018 FI 32 38 17 6 3 1 3 73 9 77
2018 FI-01 30 41 19 0 4 4 4 76 4 27
2018 FI-02 38 33 19 5 0 0 5 75 5 21
2018 FI-03 40 33 13 7 7 0 0 73 13 15
2018 FI-04 20 40 10 30 0 0 0 60 30 10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 13 26 41 13 6 0 1 19 39 136
2020 FI-01 14 16 43 18 7 0 2 26 30 44
2020 FI-02 11 32 32 11 11 0 4 22 44 28
2020 FI-03 10 28 48 15 0 0 0 15 38 40
2020 FI-04 17 35 39 4 4 0 0 9 52 23
2019 FI 16 36 30 13 2 2 0 15 54 86
2019 FI-01 22 41 22 14 0 3 0 14 64 37
2019 FI-02 5 35 30 25 5 0 0 30 40 20
2019 FI-03 17 11 56 6 6 6 0 12 29 18
2019 FI-04 18 64 18 0 0 0 0 0 82 11
2018 FI 16 19 43 19 1 0 1 21 36 77
2018 FI-01 11 26 33 30 0 0 0 30 37 27
2018 FI-02 10 10 67 10 0 0 5 10 20 21
2018 FI-03 27 7 47 20 0 0 0 20 33 15
2018 FI-04 10 40 20 20 10 0 0 30 50 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 14 22 29 21 9 1 3 32 38 135
2020 FI-01 14 14 28 23 19 0 2 43 29 43
2020 FI-02 14 29 18 21 4 4 11 29 50 28
2020 FI-03 8 23 43 23 3 3 0 26 31 40
2020 FI-04 26 30 22 13 9 0 0 22 57 23
2019 FI 27 27 30 9 6 1 0 15 54 86
2019 FI-01 28 25 33 8 3 3 0 11 54 36
2019 FI-02 30 20 20 20 10 0 0 30 50 20
2019 FI-03 22 28 44 0 6 0 0 6 50 18
2019 FI-04 25 42 17 8 8 0 0 17 67 12
2018 FI 19 26 42 9 3 1 0 12 46 77
2018 FI-01 19 22 41 15 0 4 0 15 42 27
2018 FI-02 19 38 29 10 5 0 0 14 57 21
2018 FI-03 20 13 67 0 0 0 0 0 33 15
2018 FI-04 30 10 40 10 10 0 0 20 40 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 15 26 30 20 4 4 1 26 43 136
2020 FI-01 14 20 39 16 7 2 2 24 36 44
2020 FI-02 11 29 21 21 7 7 4 32 44 28
2020 FI-03 10 28 28 30 0 5 0 32 39 40
2020 FI-04 26 30 30 9 4 0 0 13 57 23
2019 FI 8 32 41 12 5 1 1 17 41 85
2019 FI-01 11 26 43 11 6 3 0 18 38 35
2019 FI-02 5 35 30 20 5 0 5 26 42 20
2019 FI-03 6 28 67 0 0 0 0 0 33 18
2019 FI-04 8 50 17 17 8 0 0 25 58 12
2018 FI 18 23 39 14 5 0 0 19 42 77
2018 FI-01 22 19 41 11 7 0 0 19 41 27
2018 FI-02 10 38 33 14 5 0 0 19 48 21
2018 FI-03 20 7 67 7 0 0 0 7 27 15
2018 FI-04 20 30 0 40 10 0 0 50 50 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 12 18 35 24 9 0 3 33 31 136
2020 FI-01 5 7 32 34 18 0 5 55 12 44
2020 FI-02 11 21 29 21 11 0 7 35 35 28
2020 FI-03 15 18 43 23 3 0 0 25 33 40
2020 FI-04 22 39 30 9 0 0 0 9 61 23
2019 FI 11 22 43 21 2 1 0 23 34 87
2019 FI-01 16 16 43 16 5 3 0 22 33 37
2019 FI-02 0 30 45 25 0 0 0 25 30 20
2019 FI-03 6 28 44 22 0 0 0 22 33 18
2019 FI-04 25 17 33 25 0 0 0 25 42 12
2018 FI 11 17 41 25 5 0 1 31 28 76
2018 FI-01 4 19 26 41 7 0 4 50 23 27
2018 FI-02 10 14 57 14 5 0 0 19 24 21
2018 FI-03 21 14 43 21 0 0 0 21 36 14
2018 FI-04 20 20 30 20 10 0 0 30 40 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 15 18 31 22 10 0 3 33 35 136
2020 FI-01 7 14 27 32 16 0 5 50 21 44
2020 FI-02 25 14 32 14 7 0 7 23 42 28
2020 FI-03 13 23 28 25 13 0 0 38 35 40
2020 FI-04 26 22 43 9 0 0 0 9 48 23
2019 FI 19 25 35 14 5 1 1 19 45 85
2019 FI-01 19 24 38 11 5 3 0 17 44 37
2019 FI-02 5 35 25 25 5 0 5 32 42 20
2019 FI-03 41 12 41 0 6 0 0 6 53 17
2019 FI-04 9 27 36 27 0 0 0 27 36 11
2018 FI 18 38 26 14 3 0 1 17 57 77
2018 FI-01 15 37 22 22 0 0 4 23 54 27
2018 FI-02 14 38 33 10 5 0 0 14 52 21
2018 FI-03 27 40 33 0 0 0 0 0 67 15
2018 FI-04 20 30 10 30 10 0 0 40 50 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 11 15 33 31 7 1 1 39 27 136
2020 FI-01 7 7 36 34 11 2 2 48 14 44
2020 FI-02 11 25 25 25 7 4 4 35 38 28
2020 FI-03 10 15 35 35 5 0 0 40 25 40
2020 FI-04 17 17 35 26 4 0 0 30 35 23
2019 FI 20 21 36 17 5 1 1 22 41 87
2019 FI-01 22 22 30 22 3 3 0 25 44 37
2019 FI-02 15 25 30 20 5 0 5 26 42 20
2019 FI-03 22 11 50 11 6 0 0 17 33 18
2019 FI-04 17 25 42 8 8 0 0 17 42 12
2018 FI 22 22 34 16 4 1 1 20 45 77
2018 FI-01 22 11 37 19 11 0 0 30 33 27
2018 FI-02 10 43 29 10 0 5 5 11 58 21
2018 FI-03 20 13 47 20 0 0 0 20 33 15
2018 FI-04 40 30 20 10 0 0 0 10 70 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 11 21 37 19 7 3 2 27 34 135
2020 FI-01 9 16 38 24 9 2 2 35 26 45
2020 FI-02 11 11 36 25 7 7 4 36 24 28
2020 FI-03 8 25 40 18 5 3 3 24 34 40
2020 FI-04 19 38 33 0 10 0 0 10 57 21
2019 FI 17 28 33 17 2 2 0 20 46 86
2019 FI-01 17 22 36 22 0 3 0 23 40 36
2019 FI-02 15 20 30 25 5 5 0 32 37 20
2019 FI-03 22 39 22 11 6 0 0 17 61 18
2019 FI-04 17 42 42 0 0 0 0 0 58 12
2018 FI 16 30 35 18 1 0 0 19 45 77
2018 FI-01 19 30 30 22 0 0 0 22 48 27
2018 FI-02 14 19 52 10 5 0 0 14 33 21
2018 FI-03 20 20 33 27 0 0 0 27 40 15
2018 FI-04 10 60 10 20 0 0 0 20 70 10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 4 19 37 28 10 0 1 39 23 135
2020 FI-01 5 23 32 23 14 0 5 38 29 44
2020 FI-02 7 11 29 39 14 0 0 54 18 28
2020 FI-03 3 15 41 33 8 0 0 41 18 39
2020 FI-04 4 22 52 17 4 0 0 22 26 23
2019 FI 7 20 34 28 11 0 0 39 27 85
2019 FI-01 8 14 44 22 11 0 0 33 22 36
2019 FI-02 0 21 21 47 11 0 0 58 21 19
2019 FI-03 17 17 28 28 11 0 0 39 33 18
2019 FI-04 0 42 33 17 8 0 0 25 42 12
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 27 39 16 4 4 4 5 73 10 137
2020 FI-01 24 38 18 7 4 4 4 68 12 45
2020 FI-02 43 25 18 0 4 7 4 76 4 28
2020 FI-03 18 48 18 3 5 3 8 72 8 40
2020 FI-04 30 48 9 9 0 0 4 82 9 23
2019 FI 25 29 22 8 14 1 1 55 22 87
2019 FI-01 27 24 19 14 14 3 0 53 28 37
2019 FI-02 30 10 25 5 25 0 5 42 32 20
2019 FI-03 28 33 22 6 11 0 0 61 17 18
2019 FI-04 8 67 25 0 0 0 0 75 0 12
2018 FI 24 28 24 11 9 4 1 54 21 76
2018 FI-01 15 22 22 11 19 7 4 42 33 27
2018 FI-02 25 20 40 10 5 0 0 45 15 20
2018 FI-03 27 40 7 20 0 7 0 71 21 15
2018 FI-04 40 40 10 0 10 0 0 80 10 10

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 50 29 2 11 7 1 0 79 19 136
2020 FI-01 45 30 5 16 5 0 0 75 20 44
2020 FI-02 54 21 0 11 14 0 0 75 25 28
2020 FI-03 48 33 3 8 8 3 0 82 15 40
2020 FI-04 61 30 0 9 0 0 0 91 9 23
2019 FI 46 23 7 9 14 1 0 70 23 87
2019 FI-01 43 16 8 11 19 3 0 61 31 37
2019 FI-02 35 25 5 15 20 0 0 60 35 20
2019 FI-03 61 17 11 6 6 0 0 78 11 18
2019 FI-04 50 50 0 0 0 0 0 100 0 12
2018 FI 42 38 5 4 11 0 0 80 15 74
2018 FI-01 31 42 4 8 15 0 0 73 23 26
2018 FI-02 35 40 15 0 10 0 0 75 10 20
2018 FI-03 57 36 0 0 7 0 0 93 7 14
2018 FI-04 70 20 0 0 10 0 0 90 10 10

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 57 29 5 7 1 0 0 86 9 136
2020 FI-01 64 27 2 7 0 0 0 91 7 45
2020 FI-02 54 29 4 11 4 0 0 82 14 28
2020 FI-03 48 33 10 10 0 0 0 80 10 40
2020 FI-04 68 27 5 0 0 0 0 95 0 22
2019 FI 46 29 8 7 10 0 0 75 17 87
2019 FI-01 46 27 5 8 14 0 0 73 22 37
2019 FI-02 35 35 10 5 15 0 0 70 20 20
2019 FI-03 44 28 11 11 6 0 0 72 17 18
2019 FI-04 67 25 8 0 0 0 0 92 0 12
2018 FI 36 38 7 17 3 0 0 74 20 76
2018 FI-01 33 33 4 26 4 0 0 67 30 27
2018 FI-02 35 45 15 0 5 0 0 80 5 20
2018 FI-03 27 47 0 27 0 0 0 73 27 15
2018 FI-04 60 30 0 10 0 0 0 90 10 10

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 35 9 7 4 2 0 81 10 137
2020 FI-01 36 38 9 11 2 4 0 77 14 45
2020 FI-02 43 25 14 7 7 4 0 70 15 28
2020 FI-03 48 35 8 5 5 0 0 83 10 40
2020 FI-04 57 43 0 0 0 0 0 100 0 23
2019 FI 38 35 12 5 9 1 0 74 14 86
2019 FI-01 31 33 11 8 14 3 0 66 23 36
2019 FI-02 45 25 20 0 10 0 0 70 10 20
2019 FI-03 44 39 6 6 6 0 0 83 11 18
2019 FI-04 42 50 8 0 0 0 0 92 0 12
2018 FI 32 37 13 8 7 4 0 71 15 76
2018 FI-01 26 26 22 7 7 11 0 58 17 27
2018 FI-02 35 40 5 10 10 0 0 75 20 20
2018 FI-03 33 47 7 13 0 0 0 80 13 15
2018 FI-04 50 40 0 0 10 0 0 90 10 10

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 18 12 7 7 4 4 72 14 137
2020 FI-01 47 18 20 4 7 4 0 67 12 45
2020 FI-02 61 7 4 11 7 0 11 76 20 28
2020 FI-03 40 18 15 8 5 8 8 68 15 40
2020 FI-04 57 30 4 4 4 0 0 87 9 23
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 51 29 11 4 2 0 2 82 7 137
2020 FI-01 40 31 20 2 2 0 4 74 5 45
2020 FI-02 61 18 7 11 4 0 0 79 14 28
2020 FI-03 55 28 10 3 3 0 3 85 5 40
2020 FI-04 57 43 0 0 0 0 0 100 0 23
2019 FI 44 36 9 0 7 2 2 83 7 87
2019 FI-01 38 30 19 0 8 5 0 71 9 37
2019 FI-02 60 20 0 0 10 0 10 89 11 20
2019 FI-03 33 61 0 0 6 0 0 94 6 18
2019 FI-04 50 42 8 0 0 0 0 92 0 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 27 8 7 9 0 0 76 16 137
2020 FI-01 38 36 11 7 9 0 0 73 16 45
2020 FI-02 61 14 4 11 11 0 0 75 21 28
2020 FI-03 53 25 8 8 8 0 0 78 15 40
2020 FI-04 52 30 9 4 4 0 0 83 9 23
2019 FI 40 29 11 11 7 1 0 70 19 87
2019 FI-01 35 27 11 16 8 3 0 64 25 37
2019 FI-02 55 20 10 5 10 0 0 75 15 20
2019 FI-03 39 39 6 11 6 0 0 78 17 18
2019 FI-04 33 33 25 8 0 0 0 67 8 12
2018 FI 37 35 7 12 9 0 0 72 21 75
2018 FI-01 27 42 4 12 15 0 0 69 27 26
2018 FI-02 50 20 10 10 10 0 0 70 20 20
2018 FI-03 47 20 7 20 7 0 0 67 27 15
2018 FI-04 30 60 10 0 0 0 0 90 0 10

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 50 24 9 6 7 2 1 77 14 137
2020 FI-01 51 22 9 7 7 2 2 77 14 45
2020 FI-02 54 11 11 4 14 4 4 69 19 28
2020 FI-03 48 30 8 5 8 3 0 79 13 40
2020 FI-04 52 35 9 4 0 0 0 87 4 23

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 36 6 9 6 0 0 80 15 137
2020 FI-01 44 31 7 13 4 0 0 76 18 45
2020 FI-02 50 29 4 11 7 0 0 79 18 28
2020 FI-03 33 50 5 5 8 0 0 83 13 40
2020 FI-04 52 35 9 4 0 0 0 87 4 23
2019 FI 41 29 7 11 10 1 0 71 22 87
2019 FI-01 38 30 5 14 11 3 0 69 25 37
2019 FI-02 50 25 0 10 15 0 0 75 25 20
2019 FI-03 44 33 0 11 11 0 0 78 22 18
2019 FI-04 33 25 33 8 0 0 0 58 8 12
2018 FI 45 32 4 8 11 0 0 77 19 75
2018 FI-01 50 19 4 8 19 0 0 69 27 26
2018 FI-02 40 35 5 10 10 0 0 75 20 20
2018 FI-03 33 40 7 13 7 0 0 73 20 15
2018 FI-04 60 40 0 0 0 0 0 100 0 10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 30 70 137
2020 FI-01 38 62 45
2020 FI-02 25 75 28
2020 FI-03 25 75 40
2020 FI-04 30 70 23

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 54 18 12 3 2 2 8 81 6 136
2020 FI-01 61 14 14 0 0 2 9 85 0 44
2020 FI-02 61 11 18 0 4 4 4 77 4 28
2020 FI-03 45 23 5 10 5 3 10 77 17 40
2020 FI-04 52 26 13 0 0 0 9 86 0 23

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 53 29 7 4 7 1 0 82 11 137
2020 FI-01 49 33 11 0 7 0 0 82 7 45
2020 FI-02 57 18 7 4 11 4 0 78 15 28
2020 FI-03 50 28 5 10 8 0 0 78 18 40
2020 FI-04 61 39 0 0 0 0 0 100 0 23
2019 FI 47 25 13 3 10 1 0 73 14 87
2019 FI-01 46 22 16 5 8 3 0 69 14 37
2019 FI-02 55 25 5 5 10 0 0 80 15 20
2019 FI-03 39 33 17 0 11 0 0 72 11 18
2019 FI-04 50 25 8 0 17 0 0 75 17 12
2018 FI 46 31 7 5 11 0 0 77 16 74
2018 FI-01 38 35 8 4 15 0 0 73 19 26
2018 FI-02 45 35 0 10 10 0 0 80 20 20
2018 FI-03 43 21 14 7 14 0 0 64 21 14
2018 FI-04 70 20 10 0 0 0 0 90 0 10
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 34 36 12 7 4 8 0 76 11 137
2020 FI-01 44 27 11 11 0 7 0 76 12 45
2020 FI-02 21 36 11 7 11 14 0 67 21 28
2020 FI-03 25 48 13 5 5 5 0 76 11 40
2020 FI-04 43 39 13 0 0 4 0 86 0 23
2019 FI 26 36 15 9 8 6 0 66 18 87
2019 FI-01 19 32 24 11 8 5 0 54 20 37
2019 FI-02 35 30 0 10 10 15 0 76 24 20
2019 FI-03 22 44 11 11 11 0 0 67 22 18
2019 FI-04 42 42 17 0 0 0 0 83 0 12
2018 FI 22 29 21 9 14 3 1 53 25 76
2018 FI-01 15 26 15 11 22 7 4 46 38 27
2018 FI-02 33 33 29 0 5 0 0 67 5 21

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 35 35 13 9 5 3 0 72 14 137
2020 FI-01 40 36 11 13 0 0 0 76 13 45
2020 FI-02 29 39 4 7 14 7 0 73 23 28
2020 FI-03 28 40 18 5 8 3 0 69 13 40
2020 FI-04 48 22 22 9 0 0 0 70 9 23
2019 FI 23 34 15 13 10 5 0 60 24 87
2019 FI-01 19 35 22 8 14 3 0 56 22 37
2019 FI-02 30 20 10 15 10 15 0 59 29 20
2019 FI-03 22 39 6 22 11 0 0 61 33 18
2019 FI-04 25 50 17 8 0 0 0 75 8 12
2018 FI 19 30 22 9 18 0 1 50 28 77
2018 FI-01 15 22 15 19 26 0 4 38 46 27
2018 FI-02 38 29 24 5 5 0 0 67 10 21
2018 FI-03 7 33 33 7 20 0 0 40 27 15
2018 FI-04 20 60 10 0 10 0 0 80 10 10

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 22 43 13 9 9 4 0 68 18 137
2020 FI-01 24 40 18 11 7 0 0 64 18 45
2020 FI-02 18 43 11 7 11 11 0 68 20 28
2020 FI-03 18 48 10 10 10 5 0 68 21 40
2020 FI-04 30 43 13 4 9 0 0 74 13 23
2019 FI 14 30 21 17 13 6 0 46 32 87
2019 FI-01 11 35 22 14 14 5 0 49 29 37
2019 FI-02 20 20 10 20 15 15 0 47 41 20
2019 FI-03 11 28 28 22 11 0 0 39 33 18
2019 FI-04 17 33 25 17 8 0 0 50 25 12
2018 FI 12 26 29 14 17 1 1 39 32 77
2018 FI-01 11 11 30 19 22 4 4 24 44 27
2018 FI-02 19 29 33 10 10 0 0 48 19 21
2018 FI-03 7 40 20 20 13 0 0 47 33 15
2018 FI-04 10 50 20 10 10 0 0 60 20 10

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 19 45 15 7 11 2 0 66 19 137
2020 FI-01 24 47 16 4 7 2 0 73 11 45
2020 FI-02 14 39 18 11 14 4 0 56 26 28
2020 FI-03 10 55 10 8 15 3 0 67 23 40
2020 FI-04 30 35 22 9 4 0 0 65 13 23
2019 FI 17 26 20 22 13 2 0 45 35 87
2019 FI-01 14 30 24 16 14 3 0 44 31 37
2019 FI-02 20 30 0 30 15 5 0 53 47 20
2019 FI-03 17 28 17 28 11 0 0 44 39 18
2019 FI-04 25 8 42 17 8 0 0 33 25 12
2018 FI 10 29 22 22 16 0 1 39 38 77
2018 FI-01 11 15 11 33 26 0 4 27 62 27
2018 FI-02 19 33 29 10 10 0 0 52 19 21
2018 FI-03 0 40 27 20 13 0 0 40 33 15
2018 FI-04 10 50 20 10 10 0 0 60 20 10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 48 19 10 7 6 7 4 75 14 135
2020 FI-01 42 16 9 7 7 13 7 72 17 45
2020 FI-02 39 21 11 4 11 11 4 71 17 28
2020 FI-03 47 24 13 8 3 0 5 75 11 38
2020 FI-04 70 13 4 9 4 0 0 83 13 23
2019 FI 43 18 11 3 7 10 7 74 13 87
2019 FI-01 35 19 11 5 11 11 8 67 20 37
2019 FI-02 35 20 10 0 10 20 5 73 13 20
2019 FI-03 67 11 17 0 0 0 6 82 0 18
2019 FI-04 42 25 8 8 0 8 8 80 10 12
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 26 49 18 4 3 1 0 76 7 137
2020 FI-01 31 56 13 0 0 0 0 87 0 45
2020 FI-02 29 46 11 4 7 4 0 78 11 28
2020 FI-03 15 50 25 5 3 3 0 67 8 40
2020 FI-04 30 39 22 9 0 0 0 70 9 23
2019 FI 17 40 14 14 15 0 0 57 29 86
2019 FI-01 19 44 8 14 14 0 0 64 28 36
2019 FI-02 20 35 20 5 20 0 0 55 25 20
2019 FI-03 11 33 17 22 17 0 0 44 39 18
2019 FI-04 17 42 17 17 8 0 0 58 25 12
2018 FI 25 38 18 10 8 0 1 63 18 77
2018 FI-01 33 22 22 4 15 0 4 58 19 27
2018 FI-02 24 48 14 10 5 0 0 71 14 21
2018 FI-03 13 40 20 20 7 0 0 53 27 15
2018 FI-04 30 50 20 0 0 0 0 80 0 10

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 13 35 23 15 13 1 0 49 28 136
2020 FI-01 18 33 27 13 9 0 0 51 22 45
2020 FI-02 14 46 7 11 18 4 0 63 30 28
2020 FI-03 8 41 26 10 13 3 0 50 24 39
2020 FI-04 13 17 30 30 9 0 0 30 39 23
2019 FI 4 25 18 29 25 0 0 28 54 85
2019 FI-01 6 31 14 25 25 0 0 36 50 36
2019 FI-02 5 20 15 30 30 0 0 25 60 20
2019 FI-03 0 11 33 33 22 0 0 11 56 18
2019 FI-04 0 36 9 36 18 0 0 36 55 11

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 28 34 16 11 7 1 2 64 19 135
2020 FI-01 25 45 16 7 2 0 5 74 10 44
2020 FI-02 33 22 22 4 11 4 4 60 16 27
2020 FI-03 23 38 10 23 8 0 0 60 30 40
2020 FI-04 39 22 22 9 9 0 0 61 17 23
2019 FI 16 40 17 12 8 5 2 60 21 86
2019 FI-01 16 35 22 5 8 8 5 59 16 37
2019 FI-02 10 50 15 15 5 5 0 63 21 20
2019 FI-03 24 24 18 24 12 0 0 47 35 17
2019 FI-04 17 58 8 8 8 0 0 75 17 12
2018 FI 19 43 9 18 8 1 1 64 27 77
2018 FI-01 19 33 11 22 15 0 0 52 37 27
2018 FI-02 19 48 10 14 10 0 0 67 24 21
2018 FI-03 27 40 7 20 0 7 0 71 21 15
2018 FI-04 20 50 10 10 0 0 10 78 11 10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 24 46 20 5 4 1 0 71 9 136
2020 FI-01 29 44 22 2 2 0 0 73 4 45
2020 FI-02 25 46 14 4 7 4 0 74 11 28
2020 FI-03 15 55 20 8 3 0 0 70 10 40
2020 FI-04 32 36 23 9 0 0 0 68 9 22
2019 FI 21 39 21 7 11 1 0 60 19 87
2019 FI-01 19 43 19 8 11 0 0 62 19 37
2019 FI-02 25 35 10 10 15 5 0 63 26 20
2019 FI-03 17 33 33 6 11 0 0 50 17 18
2019 FI-04 25 42 25 0 8 0 0 67 8 12
2018 FI 17 43 25 5 8 1 0 61 13 76
2018 FI-01 22 33 26 11 7 0 0 56 19 27
2018 FI-02 20 40 30 0 10 0 0 60 10 20
2018 FI-03 13 47 40 0 0 0 0 60 0 15
2018 FI-04 10 70 0 0 10 10 0 89 11 10

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 19 23 20 11 9 15 4 51 24 137
2020 FI-01 20 16 31 7 7 18 2 44 17 45
2020 FI-02 18 21 14 11 11 14 11 52 29 28
2020 FI-03 13 30 18 15 8 18 0 52 27 40
2020 FI-04 30 26 13 13 9 4 4 62 24 23
2019 FI 14 21 22 10 14 16 3 43 30 87
2019 FI-01 8 22 16 11 14 27 3 42 35 37
2019 FI-02 15 10 25 10 25 10 5 29 41 20
2019 FI-03 22 28 28 11 6 0 6 53 18 18
2019 FI-04 17 25 25 8 8 17 0 50 20 12
2018 FI 10 22 23 17 19 6 1 35 39 77
2018 FI-01 4 19 19 19 30 11 0 25 54 27
2018 FI-02 5 29 29 19 14 5 0 35 35 21
2018 FI-03 20 20 27 20 7 7 0 43 29 15
2018 FI-04 30 20 10 10 20 0 10 56 33 10

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 35 18 7 9 1 1 65 17 136
2020 FI-01 31 36 13 9 7 2 2 70 16 45
2020 FI-02 36 29 11 11 14 0 0 64 25 28
2020 FI-03 20 43 18 8 10 3 0 64 18 40
2020 FI-04 36 27 36 0 0 0 0 64 0 22
2019 FI 22 38 9 18 9 1 2 62 29 87
2019 FI-01 22 32 11 19 11 3 3 57 31 37
2019 FI-02 20 40 10 20 10 0 0 60 30 20
2019 FI-03 22 39 6 17 11 0 6 65 29 18
2019 FI-04 25 50 8 17 0 0 0 75 17 12
2018 FI 21 34 16 14 16 0 0 55 30 77
2018 FI-01 11 37 15 15 22 0 0 48 37 27
2018 FI-02 33 29 10 19 10 0 0 62 29 21
2018 FI-03 20 27 27 7 20 0 0 47 27 15
2018 FI-04 30 50 10 0 10 0 0 80 10 10

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 23 31 14 12 17 3 1 56 30 137
2020 FI-01 24 24 16 11 20 4 0 51 33 45
2020 FI-02 18 36 11 7 29 0 0 54 36 28
2020 FI-03 18 40 8 15 13 5 3 62 30 40
2020 FI-04 35 22 26 9 4 0 4 59 14 23
2019 FI 26 24 17 13 17 1 1 52 31 87
2019 FI-01 19 27 19 8 22 3 3 49 31 37
2019 FI-02 30 25 15 20 10 0 0 55 30 20
2019 FI-03 33 22 11 17 17 0 0 56 33 18
2019 FI-04 33 17 25 8 17 0 0 50 25 12
2018 FI 20 30 9 16 24 0 1 51 40 76
2018 FI-01 7 33 4 19 33 0 4 42 54 27
2018 FI-02 35 25 15 10 15 0 0 60 25 20
2018 FI-03 27 13 7 27 27 0 0 40 53 15
2018 FI-04 20 50 20 0 10 0 0 70 10 10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 26 15 4 4 0 3 77 8 136
2020 FI-01 51 36 11 0 0 0 2 89 0 45
2020 FI-02 43 25 11 7 11 0 4 70 19 28
2020 FI-03 50 23 13 5 5 0 5 76 11 40
2020 FI-04 45 18 32 5 0 0 0 64 5 22
2019 FI 53 25 15 3 2 0 1 79 6 87
2019 FI-01 51 22 16 5 3 0 3 75 8 37
2019 FI-02 70 20 10 0 0 0 0 90 0 20
2019 FI-03 56 17 17 6 6 0 0 72 11 18
2019 FI-04 25 58 17 0 0 0 0 83 0 12

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 56 21 11 5 3 1 3 80 8 136
2020 FI-01 60 16 18 4 0 0 2 77 5 45
2020 FI-02 50 25 11 4 4 4 4 81 8 28
2020 FI-03 45 25 5 10 8 3 5 76 19 40
2020 FI-04 73 18 9 0 0 0 0 91 0 22
2019 FI 54 18 11 6 7 1 4 75 14 85
2019 FI-01 44 19 11 6 11 3 6 70 18 36
2019 FI-02 55 20 10 10 5 0 0 75 15 20
2019 FI-03 59 6 18 6 6 0 6 69 13 17
2019 FI-04 75 25 0 0 0 0 0 100 0 12

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 70 12 7 3 3 2 3 86 6 135
2020 FI-01 76 11 9 2 2 0 0 87 4 45
2020 FI-02 61 14 7 4 7 4 4 81 12 28
2020 FI-03 56 15 10 3 3 5 8 82 6 39
2020 FI-04 95 5 0 0 0 0 0 100 0 22
2019 FI 70 9 7 0 6 6 2 86 6 87
2019 FI-01 68 3 11 0 8 8 3 79 9 37
2019 FI-02 60 20 0 0 5 10 5 94 6 20
2019 FI-03 78 6 11 0 6 0 0 83 6 18
2019 FI-04 83 17 0 0 0 0 0 100 0 12

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 74 10 5 1 1 1 7 92 2 135
2020 FI-01 73 11 7 0 2 0 7 90 2 45
2020 FI-02 71 7 7 4 0 4 7 88 4 28
2020 FI-03 69 15 3 0 3 0 10 94 3 39
2020 FI-04 86 5 5 0 0 0 5 95 0 22
2019 FI 77 5 9 1 1 1 6 88 2 87
2019 FI-01 65 5 14 3 3 3 8 79 6 37
2019 FI-02 85 5 0 0 0 0 10 100 0 20
2019 FI-03 83 6 11 0 0 0 0 89 0 18
2019 FI-04 92 0 8 0 0 0 0 92 0 12

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 22 44 20 4 7 4 0 68 11 137
2020 FI-01 16 42 27 7 4 4 0 60 12 45
2020 FI-02 39 29 14 4 11 4 0 70 15 28
2020 FI-03 10 65 15 0 8 3 0 77 8 40
2020 FI-04 35 30 22 4 4 4 0 68 9 23
2019 FI 17 38 20 11 6 7 1 60 19 87
2019 FI-01 11 32 24 14 8 11 0 48 24 37
2019 FI-02 20 45 15 0 5 10 5 76 6 20
2019 FI-03 17 33 17 28 6 0 0 50 33 18
2019 FI-04 33 50 17 0 0 0 0 83 0 12
2018 FI 17 35 18 14 12 3 1 54 27 77
2018 FI-01 7 30 26 15 15 4 4 40 32 27
2018 FI-02 29 33 14 14 5 5 0 65 20 21
2018 FI-03 13 53 7 13 13 0 0 67 27 15
2018 FI-04 30 30 20 10 10 0 0 60 20 10

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 35 42 12 4 4 2 1 80 8 137
2020 FI-01 33 44 16 2 4 0 0 78 7 45
2020 FI-02 36 39 7 4 7 7 0 81 12 28
2020 FI-03 33 48 8 5 3 3 3 84 8 40
2020 FI-04 43 35 17 4 0 0 0 78 4 23
2019 FI 27 47 12 8 5 2 0 75 13 86
2019 FI-01 22 49 14 5 5 5 0 74 11 37
2019 FI-02 40 35 15 5 5 0 0 75 10 20
2019 FI-03 18 53 6 18 6 0 0 71 24 17
2019 FI-04 33 50 8 8 0 0 0 83 8 12
2018 FI 25 51 12 9 3 1 0 76 12 77
2018 FI-01 22 52 7 7 7 4 0 77 15 27
2018 FI-02 33 38 14 14 0 0 0 71 14 21
2018 FI-03 20 53 20 7 0 0 0 73 7 15
2018 FI-04 30 60 10 0 0 0 0 90 0 10

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 41 36 9 4 5 5 0 82 9 137
2020 FI-01 38 38 11 4 7 2 0 77 11 45
2020 FI-02 50 25 7 4 4 11 0 84 8 28
2020 FI-03 33 53 3 3 5 5 0 89 8 40
2020 FI-04 52 22 17 4 0 4 0 77 5 23
2019 FI 33 45 10 5 2 5 0 82 7 87
2019 FI-01 27 41 16 8 5 3 0 69 14 37
2019 FI-02 45 40 10 0 0 5 0 89 0 20
2019 FI-03 33 50 0 6 0 11 0 94 6 18
2019 FI-04 33 58 8 0 0 0 0 92 0 12
2018 FI 38 43 9 5 4 1 0 82 9 77
2018 FI-01 37 41 7 4 11 0 0 78 15 27
2018 FI-02 48 33 14 5 0 0 0 81 5 21
2018 FI-03 27 47 13 7 0 7 0 79 7 15
2018 FI-04 40 60 0 0 0 0 0 100 0 10

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 39 29 18 4 2 7 0 73 7 137
2020 FI-01 42 33 18 2 2 2 0 77 5 45
2020 FI-02 46 25 0 11 4 14 0 83 17 28
2020 FI-03 30 33 28 3 3 5 0 66 5 40
2020 FI-04 43 22 26 0 0 9 0 71 0 23

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 40 26 16 7 4 3 4 71 12 137
2020 FI-01 38 33 22 4 2 0 0 71 7 45
2020 FI-02 43 25 7 11 7 4 4 73 19 28
2020 FI-03 35 20 18 10 3 8 8 65 15 40
2020 FI-04 52 26 13 0 4 0 4 82 5 23

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 44 40 10 3 3 0 0 84 6 137
2020 FI-01 44 42 11 0 2 0 0 87 2 45
2020 FI-02 54 21 18 4 4 0 0 75 7 28
2020 FI-03 38 48 5 5 5 0 0 85 10 40
2020 FI-04 43 48 9 0 0 0 0 91 0 23
2019 FI 33 49 9 2 6 0 0 83 8 87
2019 FI-01 24 59 8 5 3 0 0 84 8 37
2019 FI-02 45 35 15 0 5 0 0 80 5 20
2019 FI-03 28 50 11 0 11 0 0 78 11 18
2019 FI-04 50 42 0 0 8 0 0 92 8 12
2018 FI 29 49 13 7 3 0 0 78 9 76
2018 FI-01 19 56 11 11 4 0 0 74 15 27
2018 FI-02 48 33 14 0 5 0 0 81 5 21
2018 FI-03 21 50 14 14 0 0 0 71 14 14
2018 FI-04 40 50 10 0 0 0 0 90 0 10

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 27 35 22 7 8 1 0 63 15 137
2020 FI-01 29 31 24 9 7 0 0 60 16 45
2020 FI-02 29 32 25 0 11 4 0 63 11 28
2020 FI-03 20 48 18 3 13 0 0 68 15 40
2020 FI-04 35 26 22 17 0 0 0 61 17 23
2019 FI 20 33 25 6 15 1 0 53 21 87
2019 FI-01 19 35 24 3 16 3 0 56 19 37
2019 FI-02 20 40 10 10 20 0 0 60 30 20
2019 FI-03 17 22 39 11 11 0 0 39 22 18
2019 FI-04 25 33 33 0 8 0 0 58 8 12
2018 FI 18 35 21 10 16 0 0 53 26 77
2018 FI-01 15 33 22 7 22 0 0 48 30 27
2018 FI-02 38 24 14 14 10 0 0 62 24 21
2018 FI-03 7 47 20 7 20 0 0 53 27 15
2018 FI-04 10 40 30 10 10 0 0 50 20 10

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 27 41 18 8 6 0 0 68 14 137
2020 FI-01 27 40 22 7 4 0 0 67 11 45
2020 FI-02 32 32 21 4 11 0 0 64 14 28
2020 FI-03 23 50 13 8 8 0 0 73 15 40
2020 FI-04 30 39 17 13 0 0 0 70 13 23
2019 FI 22 34 22 6 15 1 0 57 21 87
2019 FI-01 22 30 27 3 16 3 0 53 19 37
2019 FI-02 30 40 0 10 20 0 0 70 30 20
2019 FI-03 17 28 33 11 11 0 0 44 22 18
2019 FI-04 17 50 25 0 8 0 0 67 8 12
2018 FI 17 40 21 8 13 0 0 57 21 75
2018 FI-01 19 37 19 7 19 0 0 56 26 27
2018 FI-02 35 30 15 10 10 0 0 65 20 20

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 28 18 11 12 1 0 58 24 137
2020 FI-01 27 22 16 18 18 0 0 49 36 45
2020 FI-02 32 18 29 4 11 7 0 54 15 28
2020 FI-03 25 40 13 10 13 0 0 65 23 40
2020 FI-04 39 30 22 9 0 0 0 70 9 23
2019 FI 23 26 15 14 16 6 0 52 32 87
2019 FI-01 19 30 14 16 16 5 0 51 34 37
2019 FI-02 30 15 20 10 20 5 0 47 32 20
2019 FI-03 28 28 11 17 11 6 0 59 29 18
2019 FI-04 17 33 17 8 17 8 0 55 27 12
2018 FI 16 22 21 18 21 3 0 39 40 77
2018 FI-01 7 15 26 15 30 7 0 24 48 27
2018 FI-02 33 19 19 14 14 0 0 52 29 21
2018 FI-03 13 33 20 27 7 0 0 47 33 15
2018 FI-04 10 30 20 0 40 0 0 40 40 10
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 FI 29 40 31 137
2020 FI-01 36 36 29 45
2020 FI-02 32 36 32 28
2020 FI-03 20 50 30 40
2020 FI-04 30 39 30 23
2019 FI 33 33 33 87
2019 FI-01 38 30 32 37
2019 FI-02 45 25 30 20
2019 FI-03 22 44 33 18
2019 FI-04 17 42 42 12
2018 FI 35 27 38 77
2018 FI-01 41 26 33 27
2018 FI-02 29 29 43 21
2018 FI-03 27 33 40 15
2018 FI-04 30 20 50 10

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 FI 15 28 53 0 0 5 40
2020 FI-01 13 44 44 0 0 0 16
2019 FI 10 28 55 3 0 3 29
2019 FI-01 7 36 43 7 0 7 14
2018 FI 0 30 59 4 0 7 27
2018 FI-01 0 18 64 0 0 18 11
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 9 91 137
2020 FI-03 13 88 40
2019 FI 15 85 87
2019 FI-01 14 86 37
2019 FI-02 25 75 20
2018 FI 13 87 77
2018 FI-01 19 81 27

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 50 50 12
2019 FI 46 54 13

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 42 58 12

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 12
2019 FI 0 100 13
2018 FI 0 100 10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 12
2018 FI 0 100 10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 12
2018 FI 0 100 10

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 50 50 12
2019 FI 62 38 13

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 42 58 12
2019 FI 46 54 13
2018 FI 50 50 10

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 46 54 13

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 42 58 12
2019 FI 38 62 13
2018 FI 50 50 10

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 38 62 13

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 58 42 12
2019 FI 54 46 13
2018 FI 50 50 10

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 50 50 12
2019 FI 54 46 13
2018 FI 50 50 10

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 13

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 12

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 38 62 13
2018 FI 50 50 10

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 50 50 12
2019 FI 38 62 13

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 50 50 12
2019 FI 46 54 13

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 38 62 13

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 12
2018 FI 0 100 10

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 0 100 12

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 15 17 15 1 8 32 10 56 17 136
2020 FI-01 18 11 16 0 9 33 13 54 17 45
2020 FI-02 22 19 11 4 11 26 7 61 22 27
2020 FI-03 10 15 20 3 8 38 8 45 18 40
2020 FI-04 13 30 13 0 0 30 13 77 0 23
2019 FI 7 14 28 7 11 25 8 31 28 87
2019 FI-01 8 14 19 5 19 27 8 33 38 37
2019 FI-02 10 5 25 10 10 25 15 25 33 20
2019 FI-03 6 0 44 11 6 28 6 8 25 18
2019 FI-04 0 50 33 0 0 17 0 60 0 12
2018 FI 7 24 37 11 5 11 7 37 19 76
2018 FI-01 4 7 30 22 4 22 11 17 39 27
2018 FI-02 10 24 48 0 10 5 5 37 11 21
2018 FI-03 14 43 36 0 0 7 0 62 0 14
2018 FI-04 0 40 30 10 10 0 10 44 22 10

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 26 35 19 1 4 15 1 72 6 137
2020 FI-01 29 36 16 0 2 18 0 78 3 45
2020 FI-02 32 21 21 0 7 18 0 65 9 28
2020 FI-03 18 38 25 3 5 10 3 63 9 40
2020 FI-04 26 48 13 0 0 13 0 85 0 23
2019 FI 16 30 29 8 8 7 2 51 18 87
2019 FI-01 11 30 27 11 14 3 5 44 26 37
2019 FI-02 20 15 35 10 5 15 0 41 18 20
2019 FI-03 17 33 33 6 6 6 0 53 12 18
2019 FI-04 25 50 17 0 0 8 0 82 0 12
2018 FI 18 31 26 12 5 6 1 54 18 77
2018 FI-01 15 22 22 22 7 7 4 42 33 27
2018 FI-02 19 33 33 5 5 5 0 55 10 21
2018 FI-03 20 40 20 7 0 13 0 69 8 15
2018 FI-04 30 30 20 10 10 0 0 60 20 10
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 6 94 136
2020 FI-04 0 100 23
2019 FI 8 92 87
2019 FI-02 0 100 20
2019 FI-04 0 100 12
2018 FI 13 87 77
2018 FI-04 0 100 10

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 50 50 10

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 14 18 16 2 4 38 9 59 11 136
2020 FI-01 16 20 20 0 2 32 9 62 4 44
2020 FI-02 18 14 14 7 4 32 11 56 19 28
2020 FI-03 5 15 18 3 5 50 5 44 17 40
2020 FI-04 22 22 9 0 0 35 13 83 0 23
2019 FI 9 13 31 3 7 28 9 35 16 87
2019 FI-01 11 8 27 5 11 27 11 30 26 37
2019 FI-02 10 15 25 5 0 30 15 45 9 20
2019 FI-03 6 6 44 0 11 33 0 17 17 18
2019 FI-04 8 33 33 0 0 17 8 56 0 12
2018 FI 9 18 34 6 5 22 5 38 16 77
2018 FI-01 4 15 26 7 7 33 7 31 25 27
2018 FI-02 14 5 38 5 10 24 5 27 20 21
2018 FI-03 13 27 40 0 0 20 0 50 0 15
2018 FI-04 10 40 40 0 0 0 10 56 0 10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 34 18 1 4 14 0 73 6 137
2020 FI-01 29 38 22 0 2 9 0 73 2 45
2020 FI-02 39 18 18 4 4 18 0 70 9 28
2020 FI-03 18 40 20 3 5 15 0 68 9 40
2020 FI-04 39 35 9 0 0 17 0 89 0 23
2019 FI 17 33 26 3 6 11 2 59 11 87
2019 FI-01 14 30 27 5 11 8 5 50 19 37
2019 FI-02 20 30 25 5 0 20 0 63 6 20
2019 FI-03 11 39 33 0 6 11 0 56 6 18
2019 FI-04 33 42 17 0 0 8 0 82 0 12
2018 FI 18 38 26 6 4 6 1 61 11 77
2018 FI-01 7 33 26 11 7 11 4 48 22 27
2018 FI-02 29 29 33 5 5 0 0 57 10 21
2018 FI-03 20 40 27 0 0 13 0 69 0 15
2018 FI-04 30 60 10 0 0 0 0 90 0 10
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 23 13 12 9 0 0 66 21 137
2020 FI-01 42 22 13 16 7 0 0 64 22 45
2020 FI-02 39 25 18 11 7 0 0 64 18 28
2020 FI-03 53 15 13 8 13 0 0 68 20 40
2020 FI-04 35 35 9 9 13 0 0 70 22 23

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 32 30 21 11 7 0 0 62 18 136
2020 FI-01 42 27 16 11 4 0 0 69 16 45
2020 FI-02 18 25 29 14 14 0 0 43 29 28
2020 FI-03 36 33 15 10 5 0 0 69 15 39
2020 FI-04 22 39 30 4 4 0 0 61 9 23
2019 FI 20 33 18 17 11 0 0 53 29 87
2019 FI-01 16 30 22 16 16 0 0 46 32 37
2019 FI-02 25 30 20 15 10 0 0 55 25 20
2019 FI-03 22 44 11 22 0 0 0 67 22 18
2019 FI-04 17 33 17 17 17 0 0 50 33 12
2018 FI 12 21 26 16 24 0 1 33 40 76
2018 FI-01 4 15 19 27 31 0 4 20 60 26
2018 FI-02 19 19 24 19 19 0 0 38 38 21
2018 FI-03 13 40 20 7 20 0 0 53 27 15
2018 FI-04 10 20 60 0 10 0 0 30 10 10

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 14 21 32 17 16 0 0 35 33 136
2020 FI-01 22 27 36 4 11 0 0 49 16 45
2020 FI-02 11 18 32 25 14 0 0 29 39 28
2020 FI-03 15 21 33 18 13 0 0 36 31 39
2020 FI-04 0 13 26 26 35 0 0 13 61 23
2019 FI 17 25 26 20 11 0 0 43 31 87
2019 FI-01 22 30 22 16 11 0 0 51 27 37
2019 FI-02 10 25 45 5 15 0 0 35 20 20
2019 FI-03 17 22 17 33 11 0 0 39 44 18
2019 FI-04 17 17 25 33 8 0 0 33 42 12
2018 FI 13 29 29 18 12 0 0 42 30 77
2018 FI-01 19 26 19 26 11 0 0 44 37 27
2018 FI-02 19 19 29 24 10 0 0 38 33 21
2018 FI-03 0 47 33 7 13 0 0 47 20 15
2018 FI-04 10 30 30 10 20 0 0 40 30 10

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 17 27 26 18 12 0 0 44 29 136
2020 FI-01 29 38 18 9 7 0 0 67 16 45
2020 FI-02 18 25 29 21 7 0 0 43 29 28
2020 FI-03 13 26 31 18 13 0 0 38 31 39
2020 FI-04 0 9 35 30 26 0 0 9 57 23
2019 FI 19 31 27 9 13 0 1 50 23 85
2019 FI-01 19 39 22 6 11 0 3 60 17 36
2019 FI-02 20 25 35 5 15 0 0 45 20 20
2019 FI-03 17 28 33 17 6 0 0 44 22 18
2019 FI-04 18 18 18 18 27 0 0 36 45 11
2018 FI 15 32 31 15 7 0 1 47 22 75
2018 FI-01 26 30 22 15 4 0 4 58 19 27
2018 FI-02 15 30 35 10 10 0 0 45 20 20

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 18 27 29 13 13 0 0 46 26 136
2020 FI-01 24 38 20 7 11 0 0 62 18 45
2020 FI-02 29 7 32 21 11 0 0 36 32 28
2020 FI-03 13 30 35 15 8 0 0 43 23 40
2020 FI-04 5 23 32 14 27 0 0 27 41 22
2019 FI 23 22 26 19 10 0 0 45 29 86
2019 FI-01 28 22 22 14 14 0 0 50 28 36
2019 FI-02 25 10 40 20 5 0 0 35 25 20
2019 FI-03 17 33 17 22 11 0 0 50 33 18
2019 FI-04 17 25 25 25 8 0 0 42 33 12
2018 FI 14 21 28 24 13 0 0 36 37 76
2018 FI-01 15 22 22 30 11 0 0 37 41 27
2018 FI-02 19 19 14 29 19 0 0 38 48 21
2018 FI-03 14 14 36 29 7 0 0 29 36 14
2018 FI-04 10 40 30 0 20 0 0 50 20 10

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 34 31 18 10 7 0 0 65 18 137
2020 FI-01 53 24 18 2 2 0 0 78 4 45
2020 FI-02 32 32 18 14 4 0 0 64 18 28
2020 FI-03 33 30 13 15 10 0 0 63 25 40
2020 FI-04 4 43 22 13 17 0 0 48 30 23
2019 FI 41 30 13 5 7 0 5 75 12 87
2019 FI-01 51 24 14 0 5 0 5 80 6 37
2019 FI-02 40 30 15 5 5 0 5 74 11 20
2019 FI-03 33 39 0 11 11 0 6 76 24 18
2019 FI-04 25 33 25 8 8 0 0 58 17 12
2018 FI 36 30 22 4 4 0 4 69 8 77
2018 FI-01 44 22 22 0 4 0 7 72 4 27
2018 FI-02 38 33 19 5 5 0 0 71 10 21
2018 FI-03 27 40 20 7 7 0 0 67 13 15
2018 FI-04 30 30 30 10 0 0 0 60 10 10

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 29 24 23 15 10 0 0 53 24 136
2020 FI-01 39 25 23 11 2 0 0 64 14 44
2020 FI-02 32 25 25 11 7 0 0 57 18 28
2020 FI-03 28 23 25 13 13 0 0 50 25 40
2020 FI-04 13 22 17 26 22 0 0 35 48 23
2019 FI 31 36 17 6 10 0 0 67 16 87
2019 FI-01 32 41 11 5 11 0 0 73 16 37
2019 FI-02 40 30 15 10 5 0 0 70 15 20
2019 FI-03 28 28 28 0 17 0 0 56 17 18
2019 FI-04 17 42 25 8 8 0 0 58 17 12
2018 FI 19 34 30 5 12 0 0 53 17 77
2018 FI-01 26 33 30 4 7 0 0 59 11 27
2018 FI-02 19 29 14 14 24 0 0 48 38 21
2018 FI-03 13 40 33 0 13 0 0 53 13 15
2018 FI-04 20 20 60 0 0 0 0 40 0 10

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 34 18 24 10 7 1 7 56 19 136
2020 FI-01 44 16 20 4 7 0 9 66 12 45
2020 FI-02 33 15 26 7 7 4 7 54 17 27
2020 FI-03 28 25 23 13 8 0 5 55 21 40
2020 FI-04 26 13 30 22 4 0 4 41 27 23

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 31 38 18 7 4 1 1 70 11 136
2020 FI-01 30 41 16 7 2 0 5 74 10 44
2020 FI-02 36 32 11 14 7 0 0 68 21 28
2020 FI-03 38 33 20 5 3 3 0 72 8 40
2020 FI-04 17 48 30 0 4 0 0 65 4 23
2019 FI 32 28 20 13 7 0 0 60 20 85
2019 FI-01 32 16 27 14 11 0 0 49 24 37
2019 FI-02 53 32 5 5 5 0 0 84 11 19
2019 FI-03 24 35 12 24 6 0 0 59 29 17
2019 FI-04 8 50 33 8 0 0 0 58 8 12
2018 FI 14 35 30 10 9 0 1 50 20 77
2018 FI-01 11 41 30 11 4 0 4 54 15 27
2018 FI-02 19 33 33 5 10 0 0 52 14 21
2018 FI-03 13 40 13 20 13 0 0 53 33 15
2018 FI-04 10 20 60 0 10 0 0 30 10 10

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 26 32 20 15 7 0 0 58 22 137
2020 FI-01 40 31 11 11 7 0 0 71 18 45
2020 FI-02 25 25 25 14 11 0 0 50 25 28
2020 FI-03 18 48 15 13 8 0 0 65 20 40
2020 FI-04 17 17 35 26 4 0 0 35 30 23
2019 FI 9 30 33 14 14 0 0 39 28 87
2019 FI-01 8 35 27 8 22 0 0 43 30 37
2019 FI-02 10 50 35 0 5 0 0 60 5 20
2019 FI-03 17 6 28 39 11 0 0 22 50 18
2019 FI-04 0 17 58 17 8 0 0 17 25 12
2018 FI 10 32 30 14 13 0 0 43 27 77
2018 FI-01 19 26 33 15 7 0 0 44 22 27
2018 FI-02 5 33 38 14 10 0 0 38 24 21
2018 FI-03 7 33 20 13 27 0 0 40 40 15
2018 FI-04 0 40 30 20 10 0 0 40 30 10

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 31 31 18 13 6 0 0 63 19 137
2020 FI-01 29 38 18 11 4 0 0 67 16 45
2020 FI-02 43 18 7 21 11 0 0 61 32 28
2020 FI-03 25 30 25 15 5 0 0 55 20 40
2020 FI-04 35 39 22 4 0 0 0 74 4 23
2019 FI 21 28 28 7 17 0 0 48 24 87
2019 FI-01 16 35 22 5 22 0 0 51 27 37
2019 FI-02 30 15 35 0 20 0 0 45 20 20
2019 FI-03 17 22 33 17 11 0 0 39 28 18
2019 FI-04 25 33 25 8 8 0 0 58 17 12
2018 FI 19 38 21 10 12 0 0 57 22 77
2018 FI-01 22 41 19 7 11 0 0 63 19 27
2018 FI-02 14 38 29 10 10 0 0 52 19 21
2018 FI-03 27 27 7 20 20 0 0 53 40 15
2018 FI-04 0 50 40 10 0 0 0 50 10 10

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 46 26 14 7 8 0 0 71 15 136
2020 FI-01 40 29 13 11 7 0 0 69 18 45
2020 FI-02 50 11 21 4 14 0 0 61 18 28
2020 FI-03 41 36 8 8 8 0 0 77 15 39
2020 FI-04 61 22 17 0 0 0 0 83 0 23
2019 FI 41 25 18 5 9 1 0 67 14 87
2019 FI-01 32 27 16 8 14 3 0 61 22 37
2019 FI-02 50 20 20 0 10 0 0 70 10 20
2019 FI-03 33 33 22 6 6 0 0 67 11 18
2019 FI-04 67 17 17 0 0 0 0 83 0 12

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 30 36 20 9 4 0 1 67 13 136
2020 FI-01 23 39 23 9 5 0 2 63 14 44
2020 FI-02 32 29 25 7 7 0 0 61 14 28
2020 FI-03 40 38 15 5 3 0 0 78 8 40
2020 FI-04 26 39 17 13 4 0 0 65 17 23

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 32 26 23 14 4 0 1 58 18 137
2020 FI-01 31 27 29 7 4 0 2 59 11 45
2020 FI-02 36 25 14 21 4 0 0 61 25 28
2020 FI-03 30 33 20 10 8 0 0 63 18 40
2020 FI-04 35 13 30 22 0 0 0 48 22 23
2019 FI 33 33 16 9 8 0 0 67 17 87
2019 FI-01 27 38 16 5 14 0 0 65 19 37
2019 FI-02 45 30 10 10 5 0 0 75 15 20
2019 FI-03 39 22 17 17 6 0 0 61 22 18
2019 FI-04 25 42 25 8 0 0 0 67 8 12
2018 FI 16 48 16 8 12 0 1 64 20 77
2018 FI-01 22 48 11 7 11 0 0 70 19 27
2018 FI-02 10 52 19 5 14 0 0 62 19 21
2018 FI-03 7 53 27 0 13 0 0 60 13 15
2018 FI-04 20 30 10 20 10 0 10 56 33 10

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 57 26 9 6 1 0 1 84 7 137
2020 FI-01 53 33 11 0 0 0 2 89 0 45
2020 FI-02 64 14 11 11 0 0 0 79 11 28
2020 FI-03 60 18 8 10 3 0 3 79 13 40
2020 FI-04 48 39 9 4 0 0 0 87 4 23
2019 FI 58 26 8 5 3 0 0 84 8 86
2019 FI-01 57 24 11 5 3 0 0 81 8 37
2019 FI-02 68 32 0 0 0 0 0 100 0 19
2019 FI-03 61 22 6 6 6 0 0 83 11 18
2019 FI-04 42 25 17 8 8 0 0 67 17 12
2018 FI 49 26 8 8 6 0 3 77 15 77
2018 FI-01 44 19 11 7 11 0 7 68 20 27
2018 FI-02 48 38 5 5 5 0 0 86 10 21
2018 FI-03 67 13 7 7 7 0 0 80 13 15
2018 FI-04 40 30 10 20 0 0 0 70 20 10

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 44 15 7 1 0 1 78 7 135
2020 FI-01 36 47 16 2 0 0 0 82 2 45
2020 FI-02 33 44 15 7 0 0 0 78 7 27
2020 FI-03 35 38 15 8 3 0 3 74 10 40
2020 FI-04 23 50 14 14 0 0 0 73 14 22

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 68 21 4 1 1 1 3 92 3 136
2020 FI-01 71 20 4 0 2 0 2 93 2 45
2020 FI-02 68 25 4 4 0 0 0 93 4 28
2020 FI-03 64 21 5 0 3 3 5 92 3 39
2020 FI-04 70 17 4 4 0 0 4 91 5 23
2019 FI 72 15 3 2 1 1 5 93 4 87
2019 FI-01 70 11 8 3 3 0 5 86 6 37
2019 FI-02 80 10 0 0 0 5 5 100 0 20
2019 FI-03 61 33 0 0 0 0 6 100 0 18
2019 FI-04 83 8 0 8 0 0 0 92 8 12
2018 FI 61 17 5 3 7 1 7 84 10 76
2018 FI-01 50 19 4 4 15 0 8 75 21 26
2018 FI-02 57 19 10 0 0 5 10 89 0 21
2018 FI-03 73 13 7 7 0 0 0 87 7 15
2018 FI-04 70 10 0 0 10 0 10 89 11 10

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 77 12 4 1 2 0 3 92 4 137
2020 FI-01 87 7 2 0 4 0 0 93 4 45
2020 FI-02 75 11 7 4 4 0 0 86 7 28
2020 FI-03 68 18 8 3 0 0 5 89 3 40
2020 FI-04 83 9 0 0 0 0 9 100 0 23
2019 FI 63 13 7 2 9 2 3 80 12 87
2019 FI-01 57 16 5 0 14 5 3 79 15 37
2019 FI-02 70 5 5 5 5 0 10 83 11 20
2019 FI-03 56 11 17 6 11 0 0 67 17 18
2019 FI-04 83 17 0 0 0 0 0 100 0 12
2018 FI 59 20 4 7 5 4 1 83 13 76
2018 FI-01 58 15 0 8 8 12 0 83 17 26
2018 FI-02 52 24 14 5 5 0 0 76 10 21
2018 FI-03 73 27 0 0 0 0 0 100 0 15
2018 FI-04 60 10 0 10 10 0 10 78 22 10

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 64 25 9 1 1 0 1 90 1 137
2020 FI-01 76 16 7 2 0 0 0 91 2 45
2020 FI-02 46 39 14 0 0 0 0 86 0 28
2020 FI-03 60 28 8 0 0 0 5 92 0 40
2020 FI-04 65 22 9 0 4 0 0 87 4 23
2019 FI 55 29 8 5 2 0 1 85 7 87
2019 FI-01 57 32 3 3 5 0 0 89 8 37
2019 FI-02 45 30 15 5 0 0 5 79 5 20
2019 FI-03 56 28 6 11 0 0 0 83 11 18
2019 FI-04 67 17 17 0 0 0 0 83 0 12
2018 FI 44 36 9 6 1 0 3 83 8 77
2018 FI-01 37 48 4 7 0 0 4 88 8 27
2018 FI-02 33 33 19 10 5 0 0 67 14 21
2018 FI-03 67 20 13 0 0 0 0 87 0 15
2018 FI-04 40 40 0 10 0 0 10 89 11 10

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 62 17 10 4 4 1 2 81 8 137
2020 FI-01 64 18 13 2 2 0 0 82 4 45
2020 FI-02 64 11 11 7 7 0 0 75 14 28
2020 FI-03 55 18 13 5 5 3 3 76 11 40
2020 FI-04 70 22 0 0 0 0 9 100 0 23
2019 FI 51 22 9 9 8 0 1 73 17 87
2019 FI-01 51 16 11 5 16 0 0 68 22 37
2019 FI-02 60 15 5 10 5 0 5 79 16 20
2019 FI-03 33 33 17 17 0 0 0 67 17 18
2019 FI-04 58 33 0 8 0 0 0 92 8 12
2018 FI 33 34 13 8 8 0 4 70 16 76
2018 FI-01 30 33 15 11 7 0 4 65 19 27
2018 FI-02 29 38 10 5 14 0 5 70 20 21
2018 FI-03 47 33 13 7 0 0 0 80 7 15
2018 FI-04 40 20 10 10 10 0 10 67 22 10

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 55 18 8 2 0 1 16 88 3 137
2020 FI-01 64 7 2 0 0 0 27 97 0 45
2020 FI-02 54 18 14 0 0 0 14 83 0 28
2020 FI-03 48 23 13 5 0 3 10 80 6 40
2020 FI-04 57 30 4 4 0 0 4 91 5 23
2019 FI 56 19 6 6 0 0 14 86 7 86
2019 FI-01 56 8 3 3 0 0 31 92 4 36
2019 FI-02 80 10 5 0 0 0 5 95 0 20
2019 FI-03 44 33 6 17 0 0 0 78 17 18
2019 FI-04 33 42 17 8 0 0 0 75 8 12
2018 FI 49 18 16 0 3 0 14 78 3 76
2018 FI-01 52 7 7 0 4 0 30 84 5 27
2018 FI-02 50 25 15 0 5 0 5 79 5 20
2018 FI-03 40 27 33 0 0 0 0 67 0 15
2018 FI-04 60 30 10 0 0 0 0 90 0 10

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 72 18 1 2 0 1 4 96 2 136
2020 FI-01 73 13 0 4 0 2 7 95 5 45
2020 FI-02 74 22 4 0 0 0 0 96 0 27
2020 FI-03 65 25 3 3 0 3 3 95 3 40
2020 FI-04 78 13 0 0 0 0 9 100 0 23
2019 FI 73 13 8 2 0 0 3 89 2 86
2019 FI-01 67 14 14 0 0 0 6 85 0 36
2019 FI-02 75 15 0 5 0 0 5 95 5 20
2019 FI-03 83 0 11 6 0 0 0 83 6 18
2019 FI-04 75 25 0 0 0 0 0 100 0 12
2018 FI 68 22 4 3 0 0 4 93 3 77
2018 FI-01 70 15 7 4 0 0 4 88 4 27
2018 FI-02 52 38 5 0 0 0 5 95 0 21
2018 FI-03 73 20 0 7 0 0 0 93 7 15
2018 FI-04 80 10 0 0 0 0 10 100 0 10

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 65 18 7 4 1 1 4 88 5 137
2020 FI-01 64 16 4 4 4 2 4 86 10 45
2020 FI-02 61 21 7 7 0 0 4 85 7 28
2020 FI-03 65 23 8 0 0 3 3 92 0 40
2020 FI-04 74 13 9 0 0 0 4 91 0 23
2019 FI 71 16 7 3 1 0 1 88 5 86
2019 FI-01 64 19 8 6 3 0 0 83 8 36
2019 FI-02 90 0 0 5 0 0 5 95 5 20
2019 FI-03 61 28 11 0 0 0 0 89 0 18
2019 FI-04 75 17 8 0 0 0 0 92 0 12
2018 FI 53 21 13 4 5 1 3 77 9 77
2018 FI-01 52 22 7 4 11 0 4 77 15 27
2018 FI-02 52 19 10 10 5 0 5 75 15 21
2018 FI-03 67 20 13 0 0 0 0 87 0 15
2018 FI-04 50 20 30 0 0 0 0 70 0 10

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 57 23 14 2 1 1 2 82 4 136
2020 FI-01 52 30 14 0 0 2 2 86 0 44
2020 FI-02 57 18 21 4 0 0 0 75 4 28
2020 FI-03 58 18 15 3 5 0 3 77 8 40
2020 FI-04 61 26 4 4 0 0 4 91 5 23
2019 FI 54 26 12 6 1 0 1 81 7 85
2019 FI-01 36 42 14 6 3 0 0 78 8 36
2019 FI-02 80 0 10 5 0 0 5 84 5 20
2019 FI-03 59 24 12 6 0 0 0 82 6 17
2019 FI-04 58 25 8 8 0 0 0 83 8 12
2018 FI 52 26 10 6 4 0 1 79 11 77
2018 FI-01 44 26 15 4 7 0 4 73 12 27
2018 FI-02 52 24 14 10 0 0 0 76 10 21
2018 FI-03 60 33 0 7 0 0 0 93 7 15
2018 FI-04 50 20 10 10 10 0 0 70 20 10

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 46 35 16 1 1 0 0 81 3 137
2020 FI-01 38 38 22 2 0 0 0 76 2 45
2020 FI-02 46 29 21 0 4 0 0 75 4 28
2020 FI-03 58 30 10 0 3 0 0 88 3 40
2020 FI-04 43 43 9 4 0 0 0 87 4 23

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 14 29 39 15 3 0 0 43 18 137
2020 FI-01 11 40 42 7 0 0 0 51 7 45
2020 FI-02 21 25 29 18 7 0 0 46 25 28
2020 FI-03 20 23 40 15 3 0 0 43 18 40
2020 FI-04 0 26 48 22 4 0 0 26 26 23
2019 FI 15 34 25 17 8 0 0 49 25 87
2019 FI-01 14 43 16 19 8 0 0 57 27 37
2019 FI-02 25 45 10 5 15 0 0 70 20 20
2019 FI-03 11 17 44 22 6 0 0 28 28 18
2019 FI-04 8 17 50 25 0 0 0 25 25 12
2018 FI 10 34 38 12 6 0 0 44 18 77
2018 FI-01 19 26 41 11 4 0 0 44 15 27
2018 FI-02 10 33 33 14 10 0 0 43 24 21
2018 FI-03 7 40 33 13 7 0 0 47 20 15
2018 FI-04 0 30 50 10 10 0 0 30 20 10

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 8 23 40 22 6 0 1 28 31 136
2020 FI-01 7 16 47 22 7 0 2 30 23 45
2020 FI-02 7 29 29 25 11 0 0 36 36 28
2020 FI-03 8 21 41 26 5 0 0 31 28 39
2020 FI-04 9 35 43 13 0 0 0 13 43 23
2019 FI 15 11 47 20 7 0 0 26 26 87
2019 FI-01 16 5 46 24 8 0 0 32 22 37
2019 FI-02 15 5 55 25 0 0 0 25 20 20
2019 FI-03 11 22 44 11 11 0 0 22 33 18
2019 FI-04 17 25 42 8 8 0 0 17 42 12
2018 FI 8 20 47 18 7 0 0 25 28 76
2018 FI-01 4 27 46 15 8 0 0 23 31 26
2018 FI-02 5 10 48 33 5 0 0 38 14 21
2018 FI-03 13 20 53 7 7 0 0 13 33 15
2018 FI-04 20 20 40 10 10 0 0 20 40 10

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 39 13 1 2 1 0 84 3 137
2020 FI-01 53 33 11 0 2 0 0 87 2 45
2020 FI-02 39 46 7 0 0 7 0 92 0 28
2020 FI-03 35 45 13 3 5 0 0 80 8 40
2020 FI-04 39 35 26 0 0 0 0 74 0 23
2019 FI 24 41 14 10 7 3 0 67 18 86
2019 FI-01 28 36 17 8 6 6 0 68 15 36
2019 FI-02 35 25 15 10 10 5 0 63 21 20
2019 FI-03 6 61 17 6 11 0 0 67 17 18
2019 FI-04 25 50 0 25 0 0 0 75 25 12
2018 FI 27 52 8 4 6 3 0 81 11 77
2018 FI-01 26 52 7 7 7 0 0 78 15 27
2018 FI-02 29 52 5 5 5 5 0 85 10 21
2018 FI-03 13 67 7 0 7 7 0 86 7 15
2018 FI-04 50 40 0 0 10 0 0 90 10 10

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 40 35 11 7 4 3 0 77 11 136
2020 FI-01 44 42 4 7 0 2 0 89 7 45
2020 FI-02 39 39 11 4 4 4 0 81 7 28
2020 FI-03 33 36 15 5 10 0 0 69 15 39
2020 FI-04 39 17 17 17 0 9 0 62 19 23

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 40 26 10 12 7 1 2 69 20 137
2020 FI-01 44 24 13 13 4 0 0 69 18 45
2020 FI-02 36 29 4 11 7 7 7 75 21 28
2020 FI-03 35 30 10 15 10 0 0 65 25 40
2020 FI-04 48 22 13 9 4 0 4 73 14 23

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 48 22 16 4 4 4 2 74 9 136
2020 FI-01 50 20 23 2 0 5 0 74 2 44
2020 FI-02 50 14 18 4 4 4 7 72 8 28
2020 FI-03 40 28 13 8 10 3 0 69 18 40
2020 FI-04 57 22 9 0 4 4 4 86 5 23

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 33 36 15 8 4 4 1 72 13 137
2020 FI-01 44 29 16 2 2 7 0 79 5 45
2020 FI-02 36 25 14 14 7 4 0 63 22 28
2020 FI-03 23 43 18 8 8 3 0 67 15 40
2020 FI-04 26 52 9 9 0 0 4 82 9 23
2019 FI 14 37 19 21 8 1 0 52 29 86
2019 FI-01 19 35 19 14 11 3 0 56 25 37
2019 FI-02 15 35 15 30 5 0 0 50 35 20
2019 FI-03 6 29 18 35 12 0 0 35 47 17
2019 FI-04 8 58 25 8 0 0 0 67 8 12
2018 FI 16 35 23 14 9 3 0 52 24 77
2018 FI-01 15 30 30 15 11 0 0 44 26 27
2018 FI-02 19 33 14 14 10 10 0 58 26 21
2018 FI-03 7 33 27 27 7 0 0 40 33 15
2018 FI-04 20 60 10 0 10 0 0 80 10 10

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 43 43 9 4 1 1 0 86 5 136
2020 FI-01 48 45 7 0 0 0 0 93 0 44
2020 FI-02 46 43 4 0 4 4 0 93 4 28
2020 FI-03 35 43 13 8 3 0 0 78 10 40
2020 FI-04 39 39 13 9 0 0 0 78 9 23

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 41 40 9 7 2 1 0 82 10 137
2020 FI-01 47 47 7 0 0 0 0 93 0 45
2020 FI-02 50 39 0 4 4 4 0 93 7 28
2020 FI-03 33 38 15 10 5 0 0 70 15 40
2020 FI-04 35 35 13 17 0 0 0 70 17 23

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 35 39 18 4 4 1 1 75 7 136
2020 FI-01 38 47 7 4 2 0 2 86 7 45
2020 FI-02 46 36 7 4 4 4 0 85 7 28
2020 FI-03 21 41 26 5 8 0 0 62 13 39
2020 FI-04 35 26 39 0 0 0 0 61 0 23

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 41 37 13 2 2 3 1 82 5 135
2020 FI-01 44 42 12 0 0 0 2 88 0 43
2020 FI-02 46 36 4 4 4 7 0 88 8 28
2020 FI-03 35 35 20 0 3 5 3 76 3 40
2020 FI-04 43 35 13 9 0 0 0 78 9 23

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 66 18 9 1 0 3 2 88 2 137
2020 FI-01 62 20 7 2 0 4 4 90 2 45
2020 FI-02 68 21 4 0 0 7 0 96 0 28
2020 FI-03 58 23 18 0 0 0 3 82 0 40
2020 FI-04 83 4 9 4 0 0 0 87 4 23

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 53 36 6 2 2 1 0 90 4 135
2020 FI-01 59 36 5 0 0 0 0 95 0 44
2020 FI-02 59 26 4 4 4 4 0 88 8 27
2020 FI-03 45 43 5 3 5 0 0 88 8 40
2020 FI-04 48 39 13 0 0 0 0 87 0 23

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 49 25 11 6 7 1 2 76 13 137
2020 FI-01 53 31 9 4 2 0 0 84 7 45
2020 FI-02 50 18 4 11 7 4 7 76 20 28
2020 FI-03 38 25 20 8 10 0 0 63 18 40
2020 FI-04 61 22 9 0 4 0 4 86 5 23

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 61 24 11 0 1 1 1 87 1 137
2020 FI-01 69 24 4 0 2 0 0 93 2 45
2020 FI-02 61 21 11 0 0 4 4 88 0 28
2020 FI-03 48 25 23 0 3 3 0 74 3 40
2020 FI-04 70 26 4 0 0 0 0 96 0 23

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 19 34 19 17 5 3 3 57 23 64
2020 FI-03 10 48 10 24 5 5 0 60 30 21
2020 FI-04 17 35 17 13 9 4 4 57 24 23
2019 FI 14 38 22 16 11 0 0 51 27 37
2019 FI-03 9 36 36 9 9 0 0 45 18 11
2019 FI-04 27 45 9 18 0 0 0 73 18 11

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 98 2 64
2020 FI-03 100 0 21
2020 FI-04 100 0 23

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 19 40 16 16 10 0 0 59 25 63
2020 FI-03 14 43 10 14 19 0 0 57 33 21
2020 FI-04 17 39 17 22 4 0 0 57 26 23
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 8 92 137
2020 FI-01 13 87 45
2020 FI-02 11 89 28
2020 FI-03 5 95 40
2020 FI-04 0 100 23

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 12 88 137
2020 FI-01 18 82 45
2020 FI-02 11 89 28
2020 FI-03 8 93 40
2020 FI-04 9 91 23
2019 FI 16 84 87
2019 FI-01 14 86 37
2019 FI-02 10 90 20
2019 FI-03 28 72 18
2019 FI-04 17 83 12

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 47 53 17

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 65 35 17
2019 FI 79 21 14

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 27 36 18 9 9 0 0 64 18 11
2019 FI 45 45 0 9 0 0 0 91 9 11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 46 30 7 5 4 2 5 83 10 136
2020 FI-01 45 36 5 5 2 0 7 88 7 44
2020 FI-02 57 18 4 0 4 11 7 91 4 28
2020 FI-03 33 38 13 8 5 0 5 74 13 40
2020 FI-04 61 22 4 9 4 0 0 83 13 23
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 31 57 12 0 64 36 137
2020 FI-01 27 56 18 0 68 32 45
2020 FI-02 32 61 7 0 65 35 28
2020 FI-03 28 60 13 0 69 31 40
2020 FI-04 48 52 0 0 52 48 23

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 FI 33 67 43
2020 FI-01 50 50 12

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 14 30 14 16 21 0 5 46 39 43
2020 FI-01 8 42 17 17 17 0 0 50 33 12

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 7 19 12 14 47 0 2 26 62 43
2020 FI-01 8 25 25 8 33 0 0 33 42 12

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 FI 42 23 12 5 9 1 8 71 16 137
2020 FI-01 56 18 9 4 7 2 4 79 12 45
2020 FI-02 36 29 11 4 11 0 11 72 16 28
2020 FI-03 40 23 10 5 13 0 10 69 19 40
2020 FI-04 30 26 22 9 4 0 9 62 14 23
2019 FI 38 16 15 15 13 1 2 56 29 87
2019 FI-01 22 22 16 19 19 3 0 44 39 37
2019 FI-02 45 15 20 15 5 0 0 60 20 20
2019 FI-03 50 6 17 17 6 0 6 59 24 18
2019 FI-04 58 17 0 0 17 0 8 82 18 12
2018 FI 29 25 14 19 9 1 3 55 30 77
2018 FI-01 19 19 11 30 11 4 7 42 46 27
2018 FI-02 29 29 14 24 5 0 0 57 29 21
2018 FI-03 33 27 27 0 13 0 0 60 13 15
2018 FI-04 60 20 10 10 0 0 0 80 10 10
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