2020 Public Service Employee Survey Results for Indigenous Services Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EG

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 30 47 4 16 3 0 0 77 19 115
2020 EG-02 29 43 14 7 7 0 0 71 14 14
2020 EG-04 35 59 0 6 0 0 0 94 6 17
2020 EG-05 40 30 0 30 0 0 0 70 30 10
2020 EG-06 25 47 5 20 3 0 0 72 23 60

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 70 24 3 3 0 0 0 94 3 115
2020 EG-02 57 29 7 7 0 0 0 86 7 14
2020 EG-04 82 18 0 0 0 0 0 100 0 17
2020 EG-05 80 20 0 0 0 0 0 100 0 10
2020 EG-06 65 27 5 3 0 0 0 92 3 60

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 32 40 12 11 4 0 0 72 16 115
2020 EG-02 14 57 14 14 0 0 0 71 14 14
2020 EG-04 24 65 6 6 0 0 0 88 6 17
2020 EG-05 40 40 20 0 0 0 0 80 0 10
2020 EG-06 33 33 13 15 5 0 0 67 20 60
2019 EG 41 32 8 12 7 0 0 73 19 116
2019 EG-04 54 38 8 0 0 0 0 92 0 13
2019 EG-06 45 26 7 13 9 0 0 71 22 69

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 36 42 10 8 4 0 0 78 12 114
2020 EG-02 43 29 21 7 0 0 0 71 7 14
2020 EG-04 18 59 12 12 0 0 0 76 12 17
2020 EG-05 20 50 0 30 0 0 0 70 30 10
2020 EG-06 44 34 10 5 7 0 0 78 12 59
2019 EG 32 41 14 10 3 0 0 73 13 115
2019 EG-04 38 38 23 0 0 0 0 77 0 13
2019 EG-06 32 42 13 9 4 0 0 74 13 69
2018 EG 18 44 12 15 10 0 0 63 25 131
2018 EG-02 7 50 14 21 7 0 0 57 29 14
2018 EG-05 9 36 18 36 0 0 0 45 36 11
2018 EG-06 24 40 10 13 13 0 0 64 26 78

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 37 43 8 9 4 0 0 80 12 114
2020 EG-02 31 46 15 8 0 0 0 77 8 13
2020 EG-04 41 53 0 0 6 0 0 94 6 17
2020 EG-05 20 70 0 10 0 0 0 90 10 10
2020 EG-06 42 33 10 12 3 0 0 75 15 60
2019 EG 44 33 15 5 3 0 0 77 8 115
2019 EG-04 62 23 15 0 0 0 0 85 0 13
2019 EG-06 43 36 13 4 3 0 0 80 7 69

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 30 40 12 16 2 0 0 70 17 115
2020 EG-02 21 43 21 14 0 0 0 64 14 14
2020 EG-04 24 59 12 6 0 0 0 82 6 17
2020 EG-05 30 60 0 10 0 0 0 90 10 10
2020 EG-06 35 30 13 20 2 0 0 65 22 60
2019 EG 43 32 15 5 4 0 0 76 10 115
2019 EG-04 62 23 15 0 0 0 0 85 0 13
2019 EG-06 43 30 17 6 3 0 0 74 9 69
2018 EG 32 36 9 14 9 0 0 68 23 131
2018 EG-02 21 36 14 7 21 0 0 57 29 14
2018 EG-05 55 36 0 0 9 0 0 91 9 11
2018 EG-06 35 28 9 19 9 0 0 63 28 78

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 36 43 10 7 3 0 0 79 10 115
2020 EG-02 43 36 7 7 7 0 0 79 14 14
2020 EG-04 35 59 6 0 0 0 0 94 0 17
2020 EG-05 30 40 10 20 0 0 0 70 20 10
2020 EG-06 35 40 13 8 3 0 0 75 12 60
2019 EG 33 41 11 12 3 0 0 74 15 116
2019 EG-04 31 46 23 0 0 0 0 77 0 13
2019 EG-06 35 41 12 12 1 0 0 75 13 69
2018 EG 27 44 16 7 7 0 0 70 14 131
2018 EG-02 21 21 14 14 29 0 0 43 43 14
2018 EG-05 27 64 9 0 0 0 0 91 0 11
2018 EG-06 29 41 19 6 4 0 0 71 10 78

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 25 43 15 11 5 0 0 69 17 115
2020 EG-02 29 43 7 7 14 0 0 71 21 14
2020 EG-04 24 47 18 12 0 0 0 71 12 17
2020 EG-05 30 50 0 20 0 0 0 80 20 10
2020 EG-06 23 37 20 13 7 0 0 60 20 60
2019 EG 26 41 12 16 5 0 0 67 21 116
2019 EG-04 46 31 23 0 0 0 0 77 0 13
2019 EG-06 22 42 13 20 3 0 0 64 23 69
2018 EG 17 34 21 15 14 0 0 50 28 131
2018 EG-02 7 14 7 21 50 0 0 21 71 14
2018 EG-05 18 55 9 9 9 0 0 73 18 11
2018 EG-06 21 31 22 17 10 0 0 51 27 78

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 36 41 12 9 3 0 0 77 11 115
2020 EG-02 50 29 0 21 0 0 0 79 21 14
2020 EG-04 24 71 0 0 6 0 0 94 6 17
2020 EG-05 20 40 20 20 0 0 0 60 20 10
2020 EG-06 38 37 15 7 3 0 0 75 10 60
2019 EG 39 41 10 8 2 0 0 80 9 116
2019 EG-04 38 46 8 8 0 0 0 85 8 13
2019 EG-06 42 36 13 9 0 0 0 78 9 69
2018 EG 28 45 12 12 2 1 0 74 13 130
2018 EG-02 21 50 0 29 0 0 0 71 29 14
2018 EG-05 18 45 27 9 0 0 0 64 9 11
2018 EG-06 36 43 10 10 0 0 0 79 10 77

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 49 32 10 7 1 1 0 82 8 115
2020 EG-02 57 29 0 7 7 0 0 86 14 14
2020 EG-04 29 65 0 0 0 6 0 100 0 17
2020 EG-05 50 20 10 20 0 0 0 70 20 10
2020 EG-06 50 27 17 7 0 0 0 77 7 60
2019 EG 40 42 14 3 2 0 0 82 4 115
2019 EG-04 38 46 15 0 0 0 0 85 0 13
2019 EG-06 41 43 12 4 0 0 0 84 4 68
2018 EG 36 39 14 8 3 0 0 75 11 132
2018 EG-02 29 7 29 14 21 0 0 36 36 14
2018 EG-05 45 45 9 0 0 0 0 91 0 11
2018 EG-06 41 42 10 5 1 0 0 83 6 78

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 35 36 12 10 7 0 0 71 17 113
2020 EG-02 29 43 7 7 14 0 0 71 21 14
2020 EG-04 38 50 13 0 0 0 0 88 0 16
2020 EG-05 40 40 0 10 10 0 0 80 20 10
2020 EG-06 32 27 19 15 7 0 0 59 22 59
2019 EG 34 38 14 7 8 0 0 72 15 116
2019 EG-04 46 46 8 0 0 0 0 92 0 13
2019 EG-06 32 39 14 10 4 0 0 71 14 69
2018 EG 20 40 15 15 11 0 0 60 25 131
2018 EG-02 14 14 7 21 43 0 0 29 64 14
2018 EG-05 9 73 9 0 9 0 0 82 9 11
2018 EG-06 22 43 16 12 8 0 0 65 19 77

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 64 25 3 3 3 0 0 90 7 115
2020 EG-02 71 14 0 7 7 0 0 86 14 14
2020 EG-04 76 24 0 0 0 0 0 100 0 17
2020 EG-05 50 40 0 10 0 0 0 90 10 10
2020 EG-06 65 22 7 3 3 0 0 87 7 60
2019 EG 59 28 11 1 2 0 0 86 3 116
2019 EG-04 54 38 8 0 0 0 0 92 0 13
2019 EG-06 58 30 9 1 1 0 0 88 3 69
2018 EG 52 33 10 5 1 0 0 85 5 132
2018 EG-02 50 14 21 7 7 0 0 64 14 14
2018 EG-05 55 45 0 0 0 0 0 100 0 11
2018 EG-06 59 31 6 4 0 0 0 90 4 78

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 31 40 13 10 6 0 0 71 16 115
2020 EG-02 43 29 7 7 14 0 0 71 21 14
2020 EG-04 29 65 0 6 0 0 0 94 6 17
2020 EG-05 40 50 0 0 10 0 0 90 10 10
2020 EG-06 27 35 18 15 5 0 0 62 20 60
2019 EG 30 37 23 7 3 0 0 67 10 115
2019 EG-04 23 54 23 0 0 0 0 77 0 13
2019 EG-06 33 33 25 6 3 0 0 67 9 69
2018 EG 20 45 13 13 10 0 0 64 23 132
2018 EG-02 0 29 7 29 36 0 0 29 64 14
2018 EG-05 18 45 27 9 0 0 0 64 9 11
2018 EG-06 23 49 10 9 9 0 0 72 18 78

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 37 33 17 8 5 0 0 70 13 115
2020 EG-02 43 29 7 7 14 0 0 71 21 14
2020 EG-04 35 41 18 6 0 0 0 76 6 17
2020 EG-05 40 30 10 10 10 0 0 70 20 10
2020 EG-06 33 30 23 10 3 0 0 63 13 60
2019 EG 36 32 16 11 5 0 0 68 16 116
2019 EG-04 38 38 23 0 0 0 0 77 0 13
2019 EG-06 36 30 17 12 4 0 0 67 16 69
2018 EG 22 34 23 12 9 0 0 56 21 131
2018 EG-02 7 14 14 29 36 0 0 21 64 14
2018 EG-05 27 36 18 9 9 0 0 64 18 11
2018 EG-06 23 36 27 5 8 0 0 60 13 77

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 38 34 10 13 5 0 0 72 18 114
2020 EG-02 50 21 0 14 14 0 0 71 29 14
2020 EG-04 53 29 12 6 0 0 0 82 6 17
2020 EG-05 40 30 0 30 0 0 0 70 30 10
2020 EG-06 32 34 14 15 5 0 0 66 20 59
2019 EG 28 44 11 13 4 0 0 72 17 114
2019 EG-04 64 27 9 0 0 0 0 91 0 11
2019 EG-06 26 45 12 13 4 0 0 71 17 69
2018 EG 18 41 16 15 10 0 0 59 25 132
2018 EG-02 7 21 7 36 29 0 0 29 64 14
2018 EG-05 18 64 9 9 0 0 0 82 9 11
2018 EG-06 18 49 13 12 9 0 0 67 21 78

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 60 27 6 3 3 0 0 87 7 115
2020 EG-02 64 14 21 0 0 0 0 79 0 14
2020 EG-04 82 18 0 0 0 0 0 100 0 17
2020 EG-05 50 30 0 20 0 0 0 80 20 10
2020 EG-06 57 28 7 3 5 0 0 85 8 60
2019 EG 48 35 10 4 3 0 0 83 7 115
2019 EG-04 46 38 15 0 0 0 0 85 0 13
2019 EG-06 50 38 7 1 3 0 0 88 4 68
2018 EG 36 45 11 3 5 0 0 80 8 132
2018 EG-02 21 29 14 7 29 0 0 50 36 14
2018 EG-05 55 36 9 0 0 0 0 91 0 11
2018 EG-06 41 44 13 0 3 0 0 85 3 78

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 39 35 12 6 6 0 1 75 12 114
2020 EG-02 36 57 7 0 0 0 0 93 0 14
2020 EG-04 41 41 6 6 6 0 0 82 12 17
2020 EG-05 60 10 30 0 0 0 0 70 0 10
2020 EG-06 41 34 8 10 5 0 2 76 16 59
2019 EG 39 29 16 7 6 1 2 70 13 116
2019 EG-04 46 15 23 0 0 8 8 73 0 13
2019 EG-06 41 33 16 7 3 0 0 74 10 69
2018 EG 27 40 14 10 5 0 4 69 16 132
2018 EG-02 29 29 14 14 0 0 14 67 17 14
2018 EG-05 18 64 0 9 9 0 0 82 18 11
2018 EG-06 29 40 13 10 5 0 3 71 16 78

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 9 15 40 23 10 1 2 35 24 115
2020 EG-02 0 7 36 29 14 0 14 50 8 14
2020 EG-04 6 12 35 35 12 0 0 47 18 17
2020 EG-05 20 0 40 20 20 0 0 40 20 10
2020 EG-06 7 15 45 22 10 2 0 32 22 60
2019 EG 9 17 43 21 9 2 1 30 26 115
2019 EG-04 0 15 54 15 0 8 8 18 18 13
2019 EG-06 4 25 39 19 13 0 0 32 29 69
2018 EG 8 27 38 17 8 2 2 26 35 132
2018 EG-02 7 29 36 14 14 0 0 29 36 14
2018 EG-05 0 18 55 9 18 0 0 27 18 11
2018 EG-06 10 22 38 19 6 1 3 27 33 78

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 10 20 20 29 18 2 2 49 31 115
2020 EG-02 7 14 7 29 29 0 14 67 25 14
2020 EG-04 6 0 24 47 24 0 0 71 6 17
2020 EG-05 20 20 10 30 20 0 0 50 40 10
2020 EG-06 8 25 22 25 17 3 0 43 34 60
2019 EG 10 19 24 30 14 3 0 46 29 115
2019 EG-04 0 15 15 54 8 8 0 67 17 13
2019 EG-06 6 22 26 29 13 3 0 44 29 68
2018 EG 24 20 26 19 9 2 0 29 45 131
2018 EG-02 50 21 0 21 7 0 0 29 71 14
2018 EG-05 27 18 27 9 18 0 0 27 45 11
2018 EG-06 15 21 32 21 9 3 0 30 37 78

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 13 19 27 23 15 2 2 39 33 115
2020 EG-02 7 7 21 29 21 0 14 58 17 14
2020 EG-04 12 6 24 29 24 6 0 56 19 17
2020 EG-05 20 20 30 20 10 0 0 30 40 10
2020 EG-06 12 23 28 20 15 2 0 36 36 60
2019 EG 14 17 33 18 10 4 3 31 34 115
2019 EG-04 0 23 15 46 0 15 0 55 27 13
2019 EG-06 15 18 37 10 15 1 4 27 34 68
2018 EG 24 26 25 12 8 3 2 22 52 130
2018 EG-02 31 23 15 23 8 0 0 31 54 13
2018 EG-05 9 45 36 9 0 0 0 9 55 11
2018 EG-06 25 19 27 13 10 4 1 25 47 77

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 4 9 24 40 19 0 3 61 14 115
2020 EG-02 7 7 7 36 29 0 14 75 17 14
2020 EG-04 6 0 18 53 24 0 0 76 6 17
2020 EG-05 0 20 30 40 10 0 0 50 20 10
2020 EG-06 3 8 25 40 20 0 3 62 12 60
2019 EG 3 13 30 36 16 2 1 53 16 115
2019 EG-04 0 0 31 46 15 8 0 67 0 13
2019 EG-06 1 13 31 34 19 1 0 54 15 68
2018 EG 4 13 31 36 14 1 2 51 17 132
2018 EG-02 7 21 14 43 7 0 7 54 31 14
2018 EG-05 9 0 45 27 18 0 0 45 9 11
2018 EG-06 3 9 31 37 18 1 1 57 12 78

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 9 17 24 31 15 1 3 48 27 115
2020 EG-02 7 0 14 36 29 0 14 75 8 14
2020 EG-04 6 12 12 53 18 0 0 71 18 17
2020 EG-05 0 10 40 30 10 10 0 44 11 10
2020 EG-06 8 25 25 27 13 0 2 41 34 60
2019 EG 11 20 34 17 16 2 0 34 32 116
2019 EG-04 8 8 38 31 8 8 0 42 17 13
2019 EG-06 9 23 30 17 19 1 0 37 32 69
2018 EG 11 30 30 16 12 0 1 28 42 132
2018 EG-02 14 14 29 21 21 0 0 43 29 14
2018 EG-05 27 18 36 9 0 0 9 10 50 11
2018 EG-06 9 33 28 17 13 0 0 29 42 78

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 11 13 24 25 22 3 4 50 25 114
2020 EG-02 21 0 21 29 14 0 14 50 25 14
2020 EG-04 6 12 18 18 47 0 0 65 18 17
2020 EG-05 10 10 20 20 30 10 0 56 22 10
2020 EG-06 10 14 27 24 19 3 3 45 25 59
2019 EG 15 16 27 19 18 3 2 39 32 115
2019 EG-04 0 8 31 15 38 8 0 58 8 13
2019 EG-06 13 18 25 25 15 3 1 42 32 68
2018 EG 16 19 23 20 17 3 2 40 37 132
2018 EG-02 71 14 0 7 7 0 0 14 86 14
2018 EG-05 9 27 18 36 9 0 0 45 36 11
2018 EG-06 6 19 28 18 22 4 3 42 27 78

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 16 12 28 25 13 2 4 41 30 115
2020 EG-02 14 14 14 29 14 0 14 50 33 14
2020 EG-04 6 12 24 35 18 0 6 56 19 17
2020 EG-05 20 10 40 20 10 0 0 30 30 10
2020 EG-06 17 13 23 25 15 3 3 43 32 60
2019 EG 15 17 35 20 8 3 3 29 34 115
2019 EG-04 0 17 33 33 0 8 8 40 20 12
2019 EG-06 17 19 29 19 12 1 3 32 38 69
2018 EG 23 25 30 14 5 2 0 19 50 132
2018 EG-02 43 21 14 21 0 0 0 21 64 14
2018 EG-05 27 18 27 27 0 0 0 27 45 11
2018 EG-06 18 23 33 14 8 4 0 23 43 78

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 12 20 34 21 10 0 3 32 33 115
2020 EG-02 7 14 14 21 29 0 14 58 25 14
2020 EG-04 6 24 35 29 6 0 0 35 29 17
2020 EG-05 0 30 40 30 0 0 0 30 30 10
2020 EG-06 17 20 33 20 8 0 2 29 37 60
2019 EG 14 24 28 21 11 1 1 32 39 116
2019 EG-04 8 23 38 15 0 8 8 18 36 13
2019 EG-06 13 25 25 20 17 0 0 38 38 69
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 22 30 25 10 8 5 1 55 19 115
2020 EG-02 29 14 36 14 7 0 0 43 21 14
2020 EG-04 29 18 35 0 0 12 6 57 0 17
2020 EG-05 10 30 10 10 20 20 0 50 38 10
2020 EG-06 18 35 22 13 10 2 0 54 24 60
2019 EG 28 28 22 7 7 4 3 61 15 116
2019 EG-04 31 23 38 0 0 8 0 58 0 13
2019 EG-06 29 26 23 6 6 4 6 61 13 69
2018 EG 19 23 30 10 14 3 2 44 25 131
2018 EG-02 0 14 7 14 64 0 0 14 79 14
2018 EG-05 27 45 18 9 0 0 0 73 9 11
2018 EG-06 19 22 40 4 9 5 0 44 14 77

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 43 30 10 9 8 0 0 74 17 115
2020 EG-02 50 21 7 14 7 0 0 71 21 14
2020 EG-04 65 18 18 0 0 0 0 82 0 17
2020 EG-05 60 20 0 0 20 0 0 80 20 10
2020 EG-06 30 37 10 13 10 0 0 67 23 60
2019 EG 43 24 16 8 5 2 2 70 14 115
2019 EG-04 54 15 31 0 0 0 0 69 0 13
2019 EG-06 41 25 16 7 4 3 3 70 13 68
2018 EG 33 31 10 10 15 1 1 65 25 131
2018 EG-02 7 21 7 7 57 0 0 29 64 14
2018 EG-05 55 18 9 9 9 0 0 73 18 11
2018 EG-06 34 36 12 9 8 0 1 71 17 77

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 42 40 8 7 3 0 0 82 10 113
2020 EG-02 50 29 14 7 0 0 0 79 7 14
2020 EG-04 65 29 6 0 0 0 0 94 0 17
2020 EG-05 50 40 0 0 10 0 0 90 10 10
2020 EG-06 34 41 10 12 3 0 0 75 15 59
2019 EG 41 40 8 9 3 0 1 81 11 116
2019 EG-04 54 23 23 0 0 0 0 77 0 13
2019 EG-06 39 43 4 12 0 0 1 84 12 69
2018 EG 31 40 13 8 6 0 1 72 15 131
2018 EG-02 21 36 29 0 14 0 0 57 14 14
2018 EG-05 36 27 27 0 9 0 0 64 9 11
2018 EG-06 34 39 10 10 5 0 1 74 16 77

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 38 40 14 4 2 2 0 79 6 114
2020 EG-02 38 31 8 8 8 8 0 75 17 13
2020 EG-04 53 35 12 0 0 0 0 88 0 17
2020 EG-05 50 40 0 10 0 0 0 90 10 10
2020 EG-06 32 40 20 5 2 2 0 73 7 60
2019 EG 43 36 12 7 2 1 0 79 9 115
2019 EG-04 54 23 23 0 0 0 0 77 0 13
2019 EG-06 41 37 12 7 1 1 0 79 9 68
2018 EG 27 37 23 5 8 0 0 64 13 131
2018 EG-02 7 43 14 7 29 0 0 50 36 14
2018 EG-05 27 45 18 9 0 0 0 73 9 11
2018 EG-06 31 35 23 4 6 0 0 66 10 77

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 32 34 21 5 4 3 0 68 10 114
2020 EG-02 36 21 43 0 0 0 0 57 0 14
2020 EG-04 24 35 18 6 0 18 0 71 7 17
2020 EG-05 50 20 10 10 10 0 0 70 20 10
2020 EG-06 32 36 20 5 7 0 0 68 12 59
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 50 23 16 4 4 0 3 75 9 115
2020 EG-02 21 21 36 0 7 0 14 50 8 14
2020 EG-04 53 29 12 0 0 0 6 88 0 17
2020 EG-05 70 10 0 0 20 0 0 80 20 10
2020 EG-06 50 23 15 8 3 0 0 73 12 60
2019 EG 52 30 10 3 2 1 2 85 5 115
2019 EG-04 46 31 15 0 0 0 8 83 0 13
2019 EG-06 54 31 10 3 1 0 0 85 4 68

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 43 28 17 6 5 1 0 71 11 115
2020 EG-02 29 29 29 7 7 0 0 57 14 14
2020 EG-04 65 18 18 0 0 0 0 82 0 17
2020 EG-05 50 20 0 0 20 10 0 78 22 10
2020 EG-06 35 33 17 10 5 0 0 68 15 60
2019 EG 47 29 15 5 4 0 0 76 9 116
2019 EG-04 54 31 15 0 0 0 0 85 0 13
2019 EG-06 45 29 17 4 4 0 0 74 9 69
2018 EG 31 38 17 10 4 0 0 69 14 129
2018 EG-02 23 23 15 15 23 0 0 46 38 13
2018 EG-05 27 55 9 9 0 0 0 82 9 11
2018 EG-06 34 38 17 9 1 0 0 72 11 76

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 42 30 16 6 5 1 1 73 12 115
2020 EG-02 21 43 14 7 7 7 0 69 15 14
2020 EG-04 47 29 18 6 0 0 0 76 6 17
2020 EG-05 70 20 0 0 10 0 0 90 10 10
2020 EG-06 38 25 20 8 7 0 2 64 15 60

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 38 36 11 9 5 0 1 75 14 115
2020 EG-02 29 43 7 14 0 0 7 77 15 14
2020 EG-04 35 47 18 0 0 0 0 82 0 17
2020 EG-05 60 10 10 0 20 0 0 70 20 10
2020 EG-06 38 32 10 13 7 0 0 70 20 60
2019 EG 41 36 14 6 3 1 0 77 9 116
2019 EG-04 46 38 15 0 0 0 0 85 0 13
2019 EG-06 42 32 16 6 3 1 0 75 9 69
2018 EG 33 40 15 5 9 0 0 72 13 129
2018 EG-02 15 38 8 8 31 0 0 54 38 13
2018 EG-05 36 55 9 0 0 0 0 91 0 11
2018 EG-06 37 36 17 3 8 0 0 72 11 76

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 26 74 115
2020 EG-02 29 71 14
2020 EG-04 24 76 17
2020 EG-05 50 50 10
2020 EG-06 20 80 60

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 37 23 13 3 2 3 18 78 6 115
2020 EG-02 21 21 21 0 0 0 36 67 0 14
2020 EG-04 35 29 18 0 0 0 18 79 0 17
2020 EG-05 70 20 0 0 0 0 10 100 0 10
2020 EG-06 32 22 13 5 3 7 18 71 11 60

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 48 30 11 9 3 0 0 77 11 115
2020 EG-02 36 36 7 14 7 0 0 71 21 14
2020 EG-04 59 29 12 0 0 0 0 88 0 17
2020 EG-05 60 20 10 10 0 0 0 80 10 10
2020 EG-06 42 32 13 10 3 0 0 73 13 60
2019 EG 56 27 11 3 3 0 0 83 6 115
2019 EG-04 54 31 15 0 0 0 0 85 0 13
2019 EG-06 56 28 13 3 0 0 0 84 3 68
2018 EG 40 33 11 7 9 0 0 73 16 129
2018 EG-02 31 15 8 8 38 0 0 46 46 13
2018 EG-05 45 45 0 9 0 0 0 91 9 11
2018 EG-06 41 36 12 7 5 0 0 76 12 76
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 38 29 15 5 7 6 0 71 13 115
2020 EG-02 50 14 14 7 14 0 0 64 21 14
2020 EG-04 47 29 12 0 0 12 0 87 0 17
2020 EG-05 30 40 0 0 20 10 0 78 22 10
2020 EG-06 35 30 17 8 7 3 0 67 16 60
2019 EG 30 37 12 7 3 9 1 75 12 115
2019 EG-04 38 31 15 0 0 15 0 82 0 13
2019 EG-06 31 38 10 7 3 9 1 77 11 68
2018 EG 23 34 19 7 9 7 1 62 17 131
2018 EG-02 21 7 14 29 29 0 0 29 57 14
2018 EG-05 9 64 18 0 9 0 0 73 9 11
2018 EG-06 29 30 22 4 4 10 1 66 9 77

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 37 35 10 12 6 0 0 72 18 114
2020 EG-02 43 29 14 0 14 0 0 71 14 14
2020 EG-04 41 53 6 0 0 0 0 94 0 17
2020 EG-05 50 30 0 20 0 0 0 80 20 10
2020 EG-06 35 28 13 17 7 0 0 63 23 60
2019 EG 27 32 21 8 6 5 1 63 15 115
2019 EG-04 38 31 23 0 0 8 0 75 0 13
2019 EG-06 28 31 22 6 7 4 1 63 14 68
2018 EG 20 27 26 12 11 2 1 49 24 131
2018 EG-02 14 7 14 29 36 0 0 21 64 14
2018 EG-05 0 64 9 9 18 0 0 64 27 11
2018 EG-06 25 26 27 10 6 4 1 53 18 77

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 28 33 15 10 8 6 0 65 19 115
2020 EG-02 36 29 14 7 14 0 0 64 21 14
2020 EG-04 24 47 12 12 0 6 0 75 13 17
2020 EG-05 30 20 0 30 0 20 0 63 38 10
2020 EG-06 27 33 17 8 10 5 0 63 19 60
2019 EG 20 39 17 10 8 6 1 63 19 114
2019 EG-04 38 38 15 0 0 8 0 83 0 13
2019 EG-06 21 35 18 10 9 6 1 60 21 68
2018 EG 16 21 28 15 12 7 1 40 30 131
2018 EG-02 7 21 14 14 43 0 0 29 57 14
2018 EG-05 9 18 36 18 18 0 0 27 36 11
2018 EG-06 21 21 27 13 9 8 1 46 24 77

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 26 37 15 11 8 3 0 65 20 114
2020 EG-02 36 29 7 14 14 0 0 64 29 14
2020 EG-04 19 63 19 0 0 0 0 81 0 16
2020 EG-05 20 30 20 20 10 0 0 50 30 10
2020 EG-06 28 35 15 10 8 3 0 66 19 60
2019 EG 17 32 23 15 7 4 1 52 23 115
2019 EG-04 38 31 23 0 0 8 0 75 0 13
2019 EG-06 16 29 25 16 7 4 1 48 25 68
2018 EG 11 25 26 15 19 3 1 38 35 131
2018 EG-02 7 14 7 14 57 0 0 21 71 14
2018 EG-05 9 9 55 9 18 0 0 18 27 11
2018 EG-06 13 29 26 12 14 5 1 44 28 77

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 30 14 12 10 7 17 11 60 23 115
2020 EG-02 50 21 7 7 0 14 0 83 8 14
2020 EG-04 24 12 12 6 6 24 18 60 20 17
2020 EG-05 20 0 40 10 0 20 10 29 14 10
2020 EG-06 23 18 10 10 10 18 10 58 28 60
2019 EG 28 10 7 7 7 28 12 65 23 116
2019 EG-04 15 0 15 15 0 38 15 33 33 13
2019 EG-06 26 10 7 7 9 29 12 61 27 69
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 22 45 20 8 4 1 0 68 12 115
2020 EG-02 43 29 14 0 14 0 0 71 14 14
2020 EG-04 12 65 18 6 0 0 0 76 6 17
2020 EG-05 30 40 20 10 0 0 0 70 10 10
2020 EG-06 18 47 20 12 2 2 0 66 14 60
2019 EG 24 30 29 11 3 2 0 55 15 116
2019 EG-04 46 15 23 15 0 0 0 62 15 13
2019 EG-06 22 29 36 10 1 1 0 51 12 69
2018 EG 15 35 30 13 6 1 0 50 20 128
2018 EG-02 8 15 38 8 31 0 0 23 38 13
2018 EG-05 0 45 45 9 0 0 0 45 9 11
2018 EG-06 21 36 28 9 4 1 0 58 14 75

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 21 37 19 15 7 2 0 58 22 115
2020 EG-02 43 14 21 14 7 0 0 57 21 14
2020 EG-04 12 47 29 12 0 0 0 59 12 17
2020 EG-05 20 30 10 40 0 0 0 50 40 10
2020 EG-06 20 37 18 13 8 3 0 59 22 60
2019 EG 14 24 30 19 9 3 0 40 29 115
2019 EG-04 31 15 31 15 0 8 0 50 17 13
2019 EG-06 13 26 32 20 6 3 0 40 27 69

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 28 34 21 9 6 1 2 63 15 115
2020 EG-02 36 29 14 14 7 0 0 64 21 14
2020 EG-04 35 35 24 6 0 0 0 71 6 17
2020 EG-05 20 30 10 0 30 10 0 56 33 10
2020 EG-06 27 33 23 10 5 0 2 61 15 60
2019 EG 28 29 20 9 7 7 0 61 18 116
2019 EG-04 62 15 15 8 0 0 0 77 8 13
2019 EG-06 26 29 20 7 9 9 0 60 17 69
2018 EG 20 33 18 14 13 2 1 54 28 130
2018 EG-02 15 23 8 0 54 0 0 38 54 13
2018 EG-05 9 27 27 27 9 0 0 36 36 11
2018 EG-06 23 34 22 10 6 3 1 59 18 77

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 29 34 23 9 3 2 1 64 13 115
2020 EG-02 36 21 21 14 0 0 7 62 15 14
2020 EG-04 29 35 35 0 0 0 0 65 0 17
2020 EG-05 20 50 0 10 10 10 0 78 22 10
2020 EG-06 28 30 25 10 5 2 0 59 15 60
2019 EG 28 40 21 7 3 2 0 69 10 116
2019 EG-04 46 31 23 0 0 0 0 77 0 13
2019 EG-06 26 42 23 6 1 1 0 69 7 69
2018 EG 20 38 28 5 8 2 0 59 13 130
2018 EG-02 15 23 15 0 46 0 0 38 46 13
2018 EG-05 9 45 36 9 0 0 0 55 9 11
2018 EG-06 26 39 29 3 1 3 0 67 4 77

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 19 27 25 12 11 3 2 49 25 115
2020 EG-02 21 21 21 0 21 7 7 50 25 14
2020 EG-04 12 35 24 18 6 6 0 50 25 17
2020 EG-05 20 20 10 10 20 10 10 50 38 10
2020 EG-06 22 23 28 13 12 2 0 46 25 60
2019 EG 17 25 28 9 12 9 1 47 23 116
2019 EG-04 31 8 46 0 0 15 0 45 0 13
2019 EG-06 16 29 28 9 10 9 0 49 21 69
2018 EG 14 20 26 15 15 8 1 37 34 130
2018 EG-02 0 23 0 15 62 0 0 23 77 13
2018 EG-05 27 9 45 9 9 0 0 36 18 11
2018 EG-06 16 21 27 14 10 10 1 41 28 77

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 31 27 24 8 7 2 2 60 15 114
2020 EG-02 29 29 14 7 21 0 0 57 29 14
2020 EG-04 29 35 29 0 0 6 0 69 0 17
2020 EG-05 40 30 10 20 0 0 0 70 20 10
2020 EG-06 28 23 28 10 5 2 3 54 16 60
2019 EG 18 41 16 11 11 3 0 61 23 116
2019 EG-04 15 54 23 0 0 8 0 75 0 13
2019 EG-06 19 39 14 14 9 4 0 61 24 69
2018 EG 14 28 24 14 14 5 1 45 30 129
2018 EG-02 15 8 15 15 46 0 0 23 62 13
2018 EG-05 9 45 36 0 9 0 0 55 9 11
2018 EG-06 17 28 25 12 12 7 0 48 25 76

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 20 26 15 12 17 5 4 51 32 113
2020 EG-02 21 36 7 14 21 0 0 57 36 14
2020 EG-04 18 29 12 6 12 12 12 62 23 17
2020 EG-05 50 20 0 10 20 0 0 70 30 10
2020 EG-06 16 19 19 17 17 7 5 39 39 58
2019 EG 17 26 20 18 13 3 3 46 33 116
2019 EG-04 23 23 38 8 0 0 8 50 8 13
2019 EG-06 17 25 17 17 16 4 3 45 36 69
2018 EG 8 19 25 12 25 6 4 31 42 130
2018 EG-02 8 8 15 15 46 8 0 17 67 13
2018 EG-05 0 36 36 18 9 0 0 36 27 11
2018 EG-06 9 18 25 12 26 5 5 30 42 77

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 47 24 13 9 1 1 5 76 10 115
2020 EG-02 50 14 14 7 0 7 7 75 8 14
2020 EG-04 41 41 12 0 0 0 6 88 0 17
2020 EG-05 70 20 0 10 0 0 0 90 10 10
2020 EG-06 45 23 13 12 2 0 5 72 14 60
2019 EG 43 29 15 5 3 2 4 76 8 115
2019 EG-04 33 33 25 0 0 0 8 73 0 12
2019 EG-06 45 25 16 6 1 3 4 75 8 69

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 52 24 11 4 4 0 3 79 9 115
2020 EG-02 50 29 14 0 7 0 0 79 7 14
2020 EG-04 53 29 12 0 0 0 6 88 0 17
2020 EG-05 70 10 10 10 0 0 0 80 10 10
2020 EG-06 50 23 8 7 7 0 5 77 14 60
2019 EG 43 23 16 9 3 3 3 70 14 116
2019 EG-04 54 15 15 8 0 0 8 75 8 13
2019 EG-06 43 26 14 9 1 3 3 74 11 69

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 70 10 4 2 4 5 3 89 7 115
2020 EG-02 79 7 0 0 7 7 0 92 8 14
2020 EG-04 65 12 18 0 0 0 6 81 0 17
2020 EG-05 80 10 0 0 10 0 0 90 10 10
2020 EG-06 65 10 3 3 5 8 5 87 10 60
2019 EG 66 15 4 3 3 3 8 89 6 116
2019 EG-04 62 23 8 0 0 0 8 92 0 13
2019 EG-06 65 12 4 4 3 3 9 87 8 69

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 71 8 7 2 3 2 8 88 5 115
2020 EG-02 64 0 7 0 7 7 14 82 9 14
2020 EG-04 71 18 6 6 0 0 0 88 6 17
2020 EG-05 90 10 0 0 0 0 0 100 0 10
2020 EG-06 68 8 8 0 3 2 10 87 4 60
2019 EG 71 8 7 0 2 4 9 90 2 116
2019 EG-04 69 8 8 0 8 0 8 83 8 13
2019 EG-06 68 7 7 0 1 6 10 90 2 69

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 19 50 15 9 5 2 1 71 14 115
2020 EG-02 21 43 7 7 14 7 0 69 23 14
2020 EG-04 18 53 12 6 0 6 6 80 7 17
2020 EG-05 40 30 10 0 20 0 0 70 20 10
2020 EG-06 15 50 20 12 3 0 0 65 15 60
2019 EG 20 41 24 10 3 3 0 62 13 116
2019 EG-04 31 38 31 0 0 0 0 69 0 13
2019 EG-06 19 41 22 10 4 4 0 62 15 69
2018 EG 15 26 30 12 12 5 0 43 26 131
2018 EG-02 8 8 23 15 46 0 0 15 62 13
2018 EG-05 18 45 27 0 9 0 0 64 9 11
2018 EG-06 17 24 32 12 10 5 0 43 23 78

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 41 34 12 6 6 1 0 75 12 115
2020 EG-02 50 21 21 0 7 0 0 71 7 14
2020 EG-04 41 47 6 6 0 0 0 88 6 17
2020 EG-05 60 20 0 10 10 0 0 80 20 10
2020 EG-06 35 32 17 8 7 2 0 68 15 60
2019 EG 34 40 15 8 2 1 0 75 10 114
2019 EG-04 38 31 23 8 0 0 0 69 8 13
2019 EG-06 35 38 16 7 1 1 0 75 9 68
2018 EG 27 48 13 7 5 1 0 75 12 130
2018 EG-02 8 54 8 23 8 0 0 62 31 13
2018 EG-05 10 60 20 10 0 0 0 70 10 10
2018 EG-06 33 42 14 5 4 1 0 77 9 78

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 46 26 19 4 2 2 1 74 6 114
2020 EG-02 62 0 38 0 0 0 0 62 0 13
2020 EG-04 41 35 12 0 6 6 0 81 6 17
2020 EG-05 40 50 10 0 0 0 0 90 0 10
2020 EG-06 45 20 23 7 2 2 2 67 9 60
2019 EG 40 39 12 4 2 1 2 81 6 114
2019 EG-04 69 15 15 0 0 0 0 85 0 13
2019 EG-06 40 39 15 4 1 0 0 79 6 67
2018 EG 32 41 16 2 5 3 0 76 8 131
2018 EG-02 29 29 21 0 21 0 0 57 21 14
2018 EG-05 10 60 30 0 0 0 0 70 0 10
2018 EG-06 38 36 14 4 3 5 0 78 7 78

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 37 30 19 3 4 5 1 71 8 115
2020 EG-02 57 0 36 0 0 7 0 62 0 14
2020 EG-04 12 53 12 0 12 12 0 73 13 17
2020 EG-05 30 60 10 0 0 0 0 90 0 10
2020 EG-06 42 23 20 5 3 5 2 70 9 60

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 40 30 19 4 3 3 0 72 8 115
2020 EG-02 43 21 21 7 0 7 0 69 8 14
2020 EG-04 29 35 29 0 6 0 0 65 6 17
2020 EG-05 50 30 10 10 0 0 0 80 10 10
2020 EG-06 40 27 22 3 5 3 0 69 9 60

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 49 30 11 5 5 0 0 79 11 114
2020 EG-02 62 8 15 0 15 0 0 69 15 13
2020 EG-04 53 35 12 0 0 0 0 88 0 17
2020 EG-05 60 20 10 10 0 0 0 80 10 10
2020 EG-06 43 32 12 8 5 0 0 75 13 60
2019 EG 47 33 14 3 3 0 0 79 7 116
2019 EG-04 54 31 15 0 0 0 0 85 0 13
2019 EG-06 45 35 16 3 1 0 0 80 4 69
2018 EG 33 42 15 7 4 0 0 75 11 131
2018 EG-02 21 29 7 29 14 0 0 50 43 14
2018 EG-05 30 50 10 0 10 0 0 80 10 10
2018 EG-06 37 44 14 5 0 0 0 81 5 78

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 43 29 11 8 10 0 0 71 17 115
2020 EG-02 50 21 7 7 14 0 0 71 21 14
2020 EG-04 41 47 12 0 0 0 0 88 0 17
2020 EG-05 50 20 0 10 20 0 0 70 30 10
2020 EG-06 42 22 15 12 10 0 0 63 22 60
2019 EG 31 30 21 11 6 0 0 62 17 115
2019 EG-04 31 46 23 0 0 0 0 77 0 13
2019 EG-06 35 26 22 12 4 0 0 62 16 68
2018 EG 24 25 27 11 13 1 0 49 24 130
2018 EG-02 14 0 14 14 57 0 0 14 71 14
2018 EG-06 27 27 27 12 6 1 0 55 18 78

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 42 32 12 4 9 0 0 75 13 114
2020 EG-02 57 21 0 0 21 0 0 79 21 14
2020 EG-04 41 53 6 0 0 0 0 94 0 17
2020 EG-05 50 20 10 0 20 0 0 70 20 10
2020 EG-06 39 29 17 8 7 0 0 68 15 59
2019 EG 28 38 19 10 4 0 0 66 15 116
2019 EG-04 31 38 31 0 0 0 0 69 0 13
2019 EG-06 30 38 19 12 1 0 0 68 13 69
2018 EG 19 34 22 13 12 0 0 53 25 129
2018 EG-02 14 7 14 14 50 0 0 21 64 14
2018 EG-05 20 40 30 0 10 0 0 60 10 10
2018 EG-06 22 39 21 13 5 0 0 61 18 77

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 40 23 16 7 12 3 0 65 19 113
2020 EG-02 50 21 7 0 21 0 0 71 21 14
2020 EG-04 44 38 13 0 0 6 0 87 0 16
2020 EG-05 40 30 20 10 0 0 0 70 10 10
2020 EG-06 39 15 20 8 14 3 0 56 23 59
2019 EG 35 21 21 11 10 2 1 57 21 115
2019 EG-04 31 38 31 0 0 0 0 69 0 13
2019 EG-06 37 22 18 9 10 3 1 62 20 68
2018 EG 22 21 26 10 16 3 2 45 27 130
2018 EG-02 14 0 14 7 64 0 0 14 71 14
2018 EG-05 20 30 40 0 0 10 0 56 0 10
2018 EG-06 26 22 26 12 9 4 1 51 22 77
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 EG 17 54 30 115
2020 EG-02 21 50 29 14
2020 EG-04 6 71 24 17
2020 EG-05 30 30 40 10
2020 EG-06 15 52 33 60
2019 EG 14 55 31 116
2019 EG-04 0 62 38 13
2019 EG-06 10 59 30 69
2018 EG 24 37 40 131
2018 EG-02 64 7 29 14
2018 EG-05 18 27 55 11
2018 EG-06 16 48 36 77

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 EG 37 5 47 5 0 5 19
2019 EG 25 13 31 19 6 6 16
2018 EG 17 7 53 10 7 7 30
2018 EG-06 25 8 42 17 0 8 12
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 14 86 115
2020 EG-06 20 80 60
2019 EG 20 80 116
2019 EG-06 23 77 69
2018 EG 20 80 132
2018 EG-02 57 43 14
2018 EG-06 18 82 78

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EG 41 59 22
2019 EG-06 53 47 15
2018 EG 38 62 26
2018 EG-06 43 57 14

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EG 64 36 22
2019 EG-06 47 53 15
2018 EG 65 35 26
2018 EG-06 43 57 14

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 26
2018 EG-06 0 100 14

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 0 100 16
2020 EG-06 0 100 12

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 19 81 26

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EG 27 73 22
2018 EG 27 73 26

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 31 69 16
2019 EG 45 55 22
2019 EG-06 47 53 15
2018 EG 35 65 26

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 44 56 16
2019 EG 27 73 22
2018 EG 50 50 26
2018 EG-06 36 64 14

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 56 44 16
2020 EG-06 58 42 12
2019 EG 36 64 22
2018 EG 35 65 26
2018 EG-06 36 64 14

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 63 38 16
2019 EG 45 55 22
2019 EG-06 47 53 15
2018 EG 35 65 26
2018 EG-06 43 57 14

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 56 44 16
2020 EG-06 50 50 12
2019 EG 36 64 22
2018 EG 42 58 26
2018 EG-06 36 64 14

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 69 31 16
2019 EG 45 55 22
2019 EG-06 53 47 15
2018 EG 46 54 26
2018 EG-06 57 43 14

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 38 63 16
2019 EG 23 77 22
2018 EG 31 69 26

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 0 100 16
2020 EG-06 0 100 12
2018 EG 0 100 26
2018 EG-06 0 100 14

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 0 100 16
2020 EG-06 0 100 12

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EG 23 77 22
2018 EG 19 81 26

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 63 38 16
2019 EG 55 45 22
2019 EG-06 40 60 15
2018 EG 54 46 26
2018 EG-06 36 64 14

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 38 63 16

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 63 38 16
2020 EG-06 58 42 12
2019 EG 41 59 22
2019 EG-06 33 67 15
2018 EG 46 54 26
2018 EG-06 43 57 14

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 38 63 16
2020 EG-06 42 58 12
2019 EG 36 64 22
2019 EG-06 53 47 15
2018 EG 27 73 26

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 31 69 16
2020 EG-06 42 58 12
2019 EG 23 77 22

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 0 100 16
2020 EG-06 0 100 12

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EG 32 68 22
2019 EG-06 40 60 15
2018 EG 42 58 26
2018 EG-06 43 57 14

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 24
2018 EG-06 0 100 13

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 21 79 24

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 24
2018 EG-06 0 100 13

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 24
2018 EG-06 0 100 13

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 24
2018 EG-06 0 100 13

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 25 75 24

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 21 79 24

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 21 79 24

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 42 58 24

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 24
2018 EG-06 0 100 13

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 58 42 24
2018 EG-06 62 38 13

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 18 13 21 6 9 25 8 47 22 115
2020 EG-02 29 7 36 0 0 14 14 50 0 14
2020 EG-04 12 18 24 0 0 29 18 56 0 17
2020 EG-05 30 20 0 10 10 30 0 71 29 10
2020 EG-06 15 8 22 8 15 25 7 34 34 60
2019 EG 17 20 21 4 8 28 3 53 17 116
2019 EG-04 15 23 46 0 0 15 0 45 0 13
2019 EG-06 19 19 14 3 6 36 3 62 14 69
2018 EG 7 16 28 4 13 27 5 34 25 132
2018 EG-02 0 14 21 14 43 7 0 15 62 14
2018 EG-05 0 18 45 0 9 18 9 25 13 11
2018 EG-06 12 14 28 0 9 29 8 41 14 78

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 32 30 16 6 8 6 2 68 15 115
2020 EG-02 29 14 21 7 7 7 14 55 18 14
2020 EG-04 35 41 18 0 0 6 0 81 0 17
2020 EG-05 40 20 10 10 10 10 0 67 22 10
2020 EG-06 33 28 13 7 12 7 0 66 20 60
2019 EG 28 28 22 6 4 11 1 64 12 116
2019 EG-04 31 38 31 0 0 0 0 69 0 13
2019 EG-06 30 23 23 4 3 14 1 64 9 69
2018 EG 22 26 20 9 8 14 2 57 20 131
2018 EG-02 7 21 14 21 14 21 0 36 45 14
2018 EG-05 18 18 45 0 9 9 0 40 10 11
2018 EG-06 31 23 17 9 5 12 3 64 17 77
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 9 91 115
2020 EG-06 12 88 60
2019 EG 6 94 116
2018 EG 9 91 131
2018 EG-06 8 92 77

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 58 42 12

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 12

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 0 100 10

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 12

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 58 42 12

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 0 100 10
2018 EG 0 100 12

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 12

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 0 100 10
2018 EG 0 100 12

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 0 100 10
2018 EG 0 100 12

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 0 100 10
2018 EG 0 100 12

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 12

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 0 100 10

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 12

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 0 100 10
2018 EG 0 100 12

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 0 100 10

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 50 50 10

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 11

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 11

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 11

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 11

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 11

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 11

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 11

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 11

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 11

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EG 0 100 11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 14 16 25 3 4 30 9 48 11 115
2020 EG-02 21 14 21 7 7 7 21 50 20 14
2020 EG-04 6 24 29 0 0 24 18 50 0 17
2020 EG-05 20 20 10 0 10 40 0 67 17 10
2020 EG-06 13 8 32 2 5 33 7 36 11 60
2019 EG 16 18 25 3 2 29 7 54 7 116
2019 EG-04 23 23 23 0 0 23 8 67 0 13
2019 EG-06 17 16 26 0 1 32 7 55 2 69
2018 EG 8 18 34 2 5 30 4 39 10 131
2018 EG-02 0 14 43 14 0 29 0 20 20 14
2018 EG-05 0 18 36 0 18 18 9 25 25 11
2018 EG-06 14 13 34 0 3 31 5 43 4 77

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 30 31 22 5 3 8 2 67 9 114
2020 EG-02 31 15 15 8 8 8 15 60 20 13
2020 EG-04 29 24 35 0 6 6 0 56 6 17
2020 EG-05 40 30 0 10 0 20 0 88 13 10
2020 EG-06 30 32 23 5 2 8 0 67 7 60
2019 EG 31 30 23 3 1 11 2 70 4 114
2019 EG-04 38 23 31 0 0 8 0 67 0 13
2019 EG-06 31 28 24 1 1 12 3 69 3 68
2018 EG 23 28 26 2 5 16 2 61 7 132
2018 EG-02 14 14 36 0 7 29 0 40 10 14
2018 EG-05 27 18 36 0 18 0 0 45 18 11
2018 EG-06 28 28 21 3 1 17 3 70 5 78
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 23 26 29 10 12 1 0 49 22 115
2020 EG-02 29 0 36 21 7 7 0 31 31 14
2020 EG-04 24 35 24 12 6 0 0 59 18 17
2020 EG-05 70 20 10 0 0 0 0 90 0 10
2020 EG-06 17 28 28 7 20 0 0 45 27 60

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 35 29 22 7 6 0 1 65 13 114
2020 EG-02 29 7 43 14 7 0 0 36 21 14
2020 EG-04 29 29 24 18 0 0 0 59 18 17
2020 EG-05 50 30 10 10 0 0 0 80 10 10
2020 EG-06 41 29 15 3 10 0 2 71 14 59
2019 EG 22 30 22 12 14 0 1 52 26 116
2019 EG-04 23 31 38 0 8 0 0 54 8 13
2019 EG-06 17 33 20 13 14 0 1 51 28 69
2018 EG 18 24 21 19 18 0 0 42 37 131
2018 EG-02 23 23 23 23 8 0 0 46 31 13
2018 EG-05 9 18 55 9 9 0 0 27 18 11
2018 EG-06 21 29 15 19 15 0 0 50 35 78

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 28 29 24 9 10 0 1 57 18 115
2020 EG-02 21 29 36 7 0 0 7 54 8 14
2020 EG-04 35 29 18 12 6 0 0 65 18 17
2020 EG-05 40 40 20 0 0 0 0 80 0 10
2020 EG-06 30 28 22 8 12 0 0 58 20 60
2019 EG 23 32 20 13 12 0 0 55 25 116
2019 EG-04 15 31 38 15 0 0 0 46 15 13
2019 EG-06 23 32 20 14 10 0 0 55 25 69
2018 EG 18 21 36 11 14 0 0 39 25 132
2018 EG-02 14 29 29 7 21 0 0 43 29 14
2018 EG-05 18 45 36 0 0 0 0 64 0 11
2018 EG-06 19 18 32 17 14 0 0 37 31 78

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 37 37 15 4 5 0 3 75 10 115
2020 EG-02 36 21 29 0 0 0 14 67 0 14
2020 EG-04 29 41 18 0 6 0 6 75 6 17
2020 EG-05 40 50 0 10 0 0 0 90 10 10
2020 EG-06 45 33 13 3 5 0 0 78 8 60
2019 EG 33 39 14 7 5 2 0 73 13 114
2019 EG-04 31 38 15 15 0 0 0 69 15 13
2019 EG-06 36 39 16 4 3 1 0 76 8 67
2018 EG 23 34 29 8 4 1 2 58 12 132
2018 EG-02 14 29 29 7 7 0 14 50 17 14
2018 EG-05 18 55 18 9 0 0 0 73 9 11
2018 EG-06 24 33 31 6 4 1 0 58 10 78

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 35 25 20 8 11 1 0 61 19 114
2020 EG-02 14 50 21 7 7 0 0 64 14 14
2020 EG-04 41 29 24 6 0 0 0 71 6 17
2020 EG-05 70 20 0 0 0 10 0 100 0 10
2020 EG-06 35 20 22 8 15 0 0 55 23 60
2019 EG 25 25 23 11 14 1 1 51 26 115
2019 EG-04 38 15 31 8 8 0 0 54 15 13
2019 EG-06 25 29 24 9 10 1 1 56 20 68
2018 EG 21 24 18 14 21 1 1 47 35 131
2018 EG-02 7 14 29 7 43 0 0 21 50 14
2018 EG-05 9 36 27 27 0 0 0 45 27 11
2018 EG-06 25 29 14 10 19 1 1 55 31 77

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 52 23 8 9 3 0 4 79 13 115
2020 EG-02 64 14 7 0 0 0 14 92 0 14
2020 EG-04 53 24 6 12 0 0 6 81 13 17
2020 EG-05 80 20 0 0 0 0 0 100 0 10
2020 EG-06 50 25 10 8 3 0 3 78 12 60
2019 EG 51 30 10 3 4 1 2 83 7 115
2019 EG-04 62 23 15 0 0 0 0 85 0 13
2019 EG-06 49 33 9 3 4 0 1 84 7 69
2018 EG 41 23 18 7 5 2 4 68 13 132
2018 EG-02 29 36 14 0 7 14 0 75 8 14
2018 EG-05 45 27 18 0 0 0 9 80 0 11
2018 EG-06 50 18 14 6 6 0 5 72 14 78

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 30 32 22 8 7 0 1 63 15 114
2020 EG-02 23 38 15 15 0 0 8 67 17 13
2020 EG-04 24 35 35 0 6 0 0 59 6 17
2020 EG-05 50 30 10 0 10 0 0 80 10 10
2020 EG-06 33 32 22 7 7 0 0 65 13 60
2019 EG 28 34 21 8 6 1 3 64 14 116
2019 EG-04 23 46 31 0 0 0 0 69 0 13
2019 EG-06 26 35 22 9 4 0 4 64 14 69
2018 EG 27 23 24 14 11 0 1 51 24 132
2018 EG-02 14 36 29 0 21 0 0 50 21 14
2018 EG-05 45 27 27 0 0 0 0 73 0 11
2018 EG-06 29 23 19 15 12 0 1 53 27 78

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 33 24 20 10 5 0 8 62 16 115
2020 EG-02 7 29 29 21 0 0 14 42 25 14
2020 EG-04 29 29 18 6 6 0 12 67 13 17
2020 EG-05 30 40 10 10 10 0 0 70 20 10
2020 EG-06 43 17 17 8 7 0 8 65 16 60

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 38 31 16 6 7 2 0 71 13 115
2020 EG-02 43 29 7 7 14 0 0 71 21 14
2020 EG-04 53 24 12 0 6 6 0 81 6 17
2020 EG-05 30 30 20 0 20 0 0 60 20 10
2020 EG-06 33 37 15 10 3 2 0 71 14 60
2019 EG 29 41 19 3 5 1 1 72 9 116
2019 EG-04 38 31 31 0 0 0 0 69 0 13
2019 EG-06 32 41 17 1 6 1 1 75 7 69
2018 EG 24 31 28 7 8 2 0 56 15 131
2018 EG-02 21 14 36 14 14 0 0 36 29 14
2018 EG-05 9 27 45 9 9 0 0 36 18 11
2018 EG-06 28 32 28 4 5 3 0 62 9 78

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 35 27 22 9 6 0 2 63 15 115
2020 EG-02 43 21 21 7 0 0 7 69 8 14
2020 EG-04 35 41 12 6 6 0 0 76 12 17
2020 EG-05 40 10 20 20 10 0 0 50 30 10
2020 EG-06 35 28 23 7 5 0 2 64 12 60
2019 EG 27 36 21 8 6 2 1 65 14 116
2019 EG-04 15 46 23 8 0 8 0 67 8 13
2019 EG-06 36 30 20 7 4 1 0 68 12 69
2018 EG 20 33 28 11 6 1 1 54 17 130
2018 EG-02 14 29 36 7 14 0 0 43 21 14
2018 EG-05 9 45 18 18 9 0 0 55 27 11
2018 EG-06 23 32 29 10 4 0 1 57 14 77

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 37 30 12 14 4 1 2 69 19 115
2020 EG-02 57 14 7 14 0 7 0 77 15 14
2020 EG-04 29 35 18 12 0 0 6 69 13 17
2020 EG-05 20 40 10 20 10 0 0 60 30 10
2020 EG-06 37 32 12 15 3 0 2 69 19 60
2019 EG 37 37 12 8 5 1 1 74 13 115
2019 EG-04 33 42 25 0 0 0 0 75 0 12
2019 EG-06 46 32 7 9 3 1 1 81 12 69
2018 EG 23 34 24 11 6 2 1 58 18 131
2018 EG-02 14 29 21 21 14 0 0 43 36 14
2018 EG-05 18 18 36 27 0 0 0 36 27 11
2018 EG-06 27 37 22 8 4 1 1 66 12 78

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 48 27 10 10 4 0 1 75 14 115
2020 EG-02 50 21 7 7 14 0 0 71 21 14
2020 EG-04 59 29 6 0 6 0 0 88 6 17
2020 EG-05 50 40 0 10 0 0 0 90 10 10
2020 EG-06 42 27 13 13 3 0 2 69 17 60
2019 EG 42 36 12 3 7 0 1 78 10 115
2019 EG-04 54 31 15 0 0 0 0 85 0 13
2019 EG-06 41 35 12 3 7 0 1 78 10 68

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 28 28 26 9 8 1 1 57 17 115
2020 EG-02 21 36 14 7 14 7 0 62 23 14
2020 EG-04 41 35 18 6 0 0 0 76 6 17
2020 EG-05 30 30 20 10 10 0 0 60 20 10
2020 EG-06 25 23 32 10 8 0 2 49 19 60

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 17 39 23 12 6 0 2 58 19 115
2020 EG-02 7 50 21 7 7 0 7 62 15 14
2020 EG-04 29 35 24 12 0 0 0 65 12 17
2020 EG-05 20 40 20 20 0 0 0 60 20 10
2020 EG-06 17 38 23 13 7 0 2 56 20 60
2019 EG 30 36 18 11 4 0 0 66 16 115
2019 EG-04 38 31 23 8 0 0 0 69 8 13
2019 EG-06 35 32 18 12 3 0 0 68 15 68
2018 EG 24 36 19 12 7 1 1 61 20 130
2018 EG-02 14 36 7 14 29 0 0 50 43 14
2018 EG-05 18 27 27 27 0 0 0 45 27 11
2018 EG-06 27 40 19 6 5 0 1 68 12 77

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 43 34 17 2 3 0 1 78 5 115
2020 EG-02 21 64 7 0 0 0 7 92 0 14
2020 EG-04 53 12 24 6 6 0 0 65 12 17
2020 EG-05 60 20 10 10 0 0 0 80 10 10
2020 EG-06 45 32 20 0 3 0 0 77 3 60
2019 EG 48 21 20 4 6 0 1 69 11 115
2019 EG-04 46 23 15 0 8 0 8 75 8 13
2019 EG-06 50 21 22 1 6 0 0 71 7 68
2018 EG 45 26 17 8 3 0 1 71 11 127
2018 EG-02 55 45 0 0 0 0 0 100 0 11
2018 EG-05 36 36 18 9 0 0 0 73 9 11
2018 EG-06 42 22 21 10 4 0 1 64 14 77

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 25 33 25 8 9 0 0 58 17 115
2020 EG-02 21 50 21 7 0 0 0 71 7 14
2020 EG-04 24 24 24 18 12 0 0 47 29 17
2020 EG-05 20 30 40 10 0 0 0 50 10 10
2020 EG-06 27 32 25 7 10 0 0 58 17 60

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 63 19 8 3 2 1 4 86 6 115
2020 EG-02 43 29 14 0 0 0 14 83 0 14
2020 EG-04 65 6 12 12 0 6 0 75 13 17
2020 EG-05 80 10 10 0 0 0 0 90 0 10
2020 EG-06 62 25 5 2 3 0 3 90 5 60
2019 EG 66 16 7 3 3 0 5 87 5 116
2019 EG-04 69 8 15 8 0 0 0 77 8 13
2019 EG-06 67 16 7 1 1 0 7 89 3 69
2018 EG 65 19 7 3 2 0 4 88 5 130
2018 EG-02 69 23 0 0 0 0 8 100 0 13
2018 EG-05 73 27 0 0 0 0 0 100 0 11
2018 EG-06 63 17 10 5 1 0 4 83 7 78

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 76 10 4 3 4 1 1 88 8 115
2020 EG-02 71 14 7 7 0 0 0 86 7 14
2020 EG-04 82 6 6 0 0 0 6 94 0 17
2020 EG-05 80 0 0 0 20 0 0 80 20 10
2020 EG-06 72 12 5 5 5 2 0 85 10 60
2019 EG 67 20 9 2 3 0 0 87 4 116
2019 EG-04 85 0 15 0 0 0 0 85 0 13
2019 EG-06 65 23 7 1 3 0 0 88 4 69
2018 EG 64 15 9 4 4 0 4 83 8 131
2018 EG-02 29 21 21 14 14 0 0 50 29 14
2018 EG-05 73 9 9 9 0 0 0 82 9 11
2018 EG-06 68 15 6 3 3 0 5 88 5 78

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 66 25 4 1 0 2 3 94 1 114
2020 EG-02 79 7 7 0 0 0 7 92 0 14
2020 EG-04 59 29 6 0 0 0 6 94 0 17
2020 EG-05 70 10 20 0 0 0 0 80 0 10
2020 EG-06 62 32 2 0 0 3 2 98 0 60
2019 EG 59 26 11 3 1 0 0 85 3 116
2019 EG-04 69 8 15 8 0 0 0 77 8 13
2019 EG-06 62 28 7 1 1 0 0 90 3 69
2018 EG 52 29 12 3 2 1 2 83 5 130
2018 EG-02 43 29 7 14 7 0 0 71 21 14
2018 EG-05 64 27 0 9 0 0 0 91 9 11
2018 EG-06 54 31 12 1 1 0 1 86 3 78

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 63 13 11 5 5 2 1 78 11 114
2020 EG-02 71 0 7 14 7 0 0 71 21 14
2020 EG-04 59 18 18 0 0 0 6 81 0 17
2020 EG-05 70 10 0 0 20 0 0 80 20 10
2020 EG-06 58 17 10 7 5 3 0 77 12 59
2019 EG 64 22 6 5 2 0 1 87 7 115
2019 EG-04 69 15 15 0 0 0 0 85 0 13
2019 EG-06 66 21 4 6 1 0 1 88 7 68
2018 EG 49 25 10 7 7 1 1 76 14 130
2018 EG-02 14 21 14 29 21 0 0 36 50 14
2018 EG-05 55 36 0 0 9 0 0 91 9 11
2018 EG-06 55 26 9 5 4 0 1 82 9 78

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 62 10 3 3 1 0 23 92 4 115
2020 EG-02 50 14 0 7 0 0 29 90 10 14
2020 EG-04 59 12 0 0 0 0 29 100 0 17
2020 EG-05 60 0 0 0 0 0 40 100 0 10
2020 EG-06 63 10 2 2 2 0 22 94 4 60
2019 EG 56 10 5 1 2 0 26 89 4 115
2019 EG-04 54 8 8 0 0 0 31 89 0 13
2019 EG-06 65 6 1 0 0 0 28 98 0 69
2018 EG 50 13 5 3 2 2 25 87 6 130
2018 EG-02 43 7 0 0 14 0 36 78 22 14
2018 EG-05 45 0 0 0 0 0 55 100 0 11
2018 EG-06 56 12 4 3 0 3 23 91 4 77

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 52 29 11 3 3 1 1 82 6 115
2020 EG-02 50 21 7 7 7 0 7 77 15 14
2020 EG-04 53 29 6 6 0 6 0 88 6 17
2020 EG-05 70 20 10 0 0 0 0 90 0 10
2020 EG-06 47 35 13 2 3 0 0 82 5 60
2019 EG 50 26 19 3 0 0 2 77 4 116
2019 EG-04 54 23 23 0 0 0 0 77 0 13
2019 EG-06 51 26 17 4 0 0 1 78 4 69
2018 EG 38 29 21 6 1 2 3 70 7 131
2018 EG-02 21 29 29 14 0 0 7 54 15 14
2018 EG-05 45 45 9 0 0 0 0 91 0 11
2018 EG-06 37 29 22 6 1 1 3 69 8 78

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 69 17 6 3 3 3 0 88 6 115
2020 EG-02 71 7 0 14 0 7 0 85 15 14
2020 EG-04 65 18 6 0 6 6 0 88 6 17
2020 EG-05 80 20 0 0 0 0 0 100 0 10
2020 EG-06 67 18 10 0 3 2 0 86 3 60
2019 EG 60 25 6 3 1 3 1 89 5 116
2019 EG-04 54 31 8 8 0 0 0 85 8 13
2019 EG-06 68 17 6 3 1 3 1 89 5 69
2018 EG 53 21 8 5 9 2 2 77 14 131
2018 EG-02 50 29 7 7 7 0 0 79 14 14
2018 EG-05 45 18 27 9 0 0 0 64 9 11
2018 EG-06 58 18 6 3 10 3 3 80 14 78

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 49 33 13 3 2 0 1 82 4 115
2020 EG-02 43 29 14 7 0 0 7 77 8 14
2020 EG-04 29 41 18 12 0 0 0 71 12 17
2020 EG-05 70 20 10 0 0 0 0 90 0 10
2020 EG-06 48 35 13 0 3 0 0 83 3 60
2019 EG 54 33 9 2 0 0 2 89 2 116
2019 EG-04 46 31 23 0 0 0 0 77 0 13
2019 EG-06 57 29 10 3 0 0 1 87 3 69
2018 EG 50 35 12 2 0 2 0 87 2 130
2018 EG-02 50 21 29 0 0 0 0 71 0 14
2018 EG-05 55 36 9 0 0 0 0 91 0 11
2018 EG-06 48 36 12 3 0 1 0 86 3 77

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 17 43 27 6 8 0 0 59 14 115
2020 EG-02 43 29 21 7 0 0 0 71 7 14
2020 EG-04 12 65 12 12 0 0 0 76 12 17
2020 EG-05 20 60 20 0 0 0 0 80 0 10
2020 EG-06 13 38 28 7 13 0 0 52 20 60

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 12 37 34 11 4 1 0 50 16 115
2020 EG-02 14 43 36 0 0 7 0 62 0 14
2020 EG-04 18 53 24 0 6 0 0 71 6 17
2020 EG-05 30 20 20 20 10 0 0 50 30 10
2020 EG-06 8 38 37 13 3 0 0 47 17 60
2019 EG 16 41 31 9 4 0 0 56 13 116
2019 EG-04 15 31 54 0 0 0 0 46 0 13
2019 EG-06 14 43 30 10 1 0 0 58 12 69
2018 EG 15 25 44 15 2 0 0 40 17 131
2018 EG-02 14 21 36 21 7 0 0 36 29 14
2018 EG-05 18 55 18 0 9 0 0 73 9 11
2018 EG-06 14 21 49 15 1 0 0 35 17 78

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 9 23 38 21 10 0 0 31 32 114
2020 EG-02 7 7 71 7 7 0 0 14 14 14
2020 EG-04 6 6 24 53 12 0 0 65 12 17
2020 EG-05 20 10 30 10 30 0 0 40 30 10
2020 EG-06 7 32 34 19 8 0 0 27 39 59
2019 EG 9 15 46 22 8 0 0 30 24 114
2019 EG-04 0 23 46 23 8 0 0 31 23 13
2019 EG-06 4 18 42 27 9 0 0 36 22 67
2018 EG 10 15 41 24 10 0 0 33 25 126
2018 EG-02 25 25 8 33 8 0 0 42 50 12
2018 EG-05 0 10 40 20 30 0 0 50 10 10
2018 EG-06 8 17 45 22 8 0 0 30 25 76

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 33 40 19 5 1 2 0 74 6 115
2020 EG-02 36 21 29 14 0 0 0 57 14 14
2020 EG-04 12 53 35 0 0 0 0 65 0 17
2020 EG-05 50 30 10 0 0 10 0 89 0 10
2020 EG-06 35 42 15 5 2 2 0 78 7 60
2019 EG 29 37 20 10 2 2 0 68 12 116
2019 EG-04 46 15 38 0 0 0 0 62 0 13
2019 EG-06 33 39 14 10 1 1 0 74 12 69
2018 EG 18 41 23 8 6 4 0 61 15 129
2018 EG-02 7 14 21 29 21 7 0 23 54 14
2018 EG-05 9 64 27 0 0 0 0 73 0 11
2018 EG-06 21 45 25 4 3 3 0 68 7 77

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 34 33 22 4 3 4 0 70 7 115
2020 EG-02 43 7 43 0 0 7 0 54 0 14
2020 EG-04 24 41 18 6 0 12 0 73 7 17
2020 EG-05 50 30 10 0 0 10 0 89 0 10
2020 EG-06 30 37 22 7 3 2 0 68 10 60

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 35 25 14 12 12 0 1 61 25 113
2020 EG-02 36 29 21 7 7 0 0 64 14 14
2020 EG-04 25 38 13 19 6 0 0 63 25 16
2020 EG-05 40 30 10 10 10 0 0 70 20 10
2020 EG-06 37 17 12 14 19 0 2 55 33 59

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 46 27 12 6 4 3 1 76 11 115
2020 EG-02 36 36 21 0 0 7 0 77 0 14
2020 EG-04 53 35 6 6 0 0 0 88 6 17
2020 EG-05 40 40 0 0 10 10 0 89 11 10
2020 EG-06 47 17 15 10 7 3 2 67 18 60

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 35 26 20 7 12 0 0 61 19 115
2020 EG-02 36 21 29 7 7 0 0 57 14 14
2020 EG-04 35 35 18 6 6 0 0 71 12 17
2020 EG-05 40 30 10 0 20 0 0 70 20 10
2020 EG-06 32 25 18 10 15 0 0 57 25 60
2019 EG 19 34 22 13 8 4 0 55 22 116
2019 EG-04 15 38 23 23 0 0 0 54 23 13
2019 EG-06 25 28 25 12 6 6 0 55 18 69
2018 EG 18 34 21 14 11 3 0 53 26 131
2018 EG-02 7 14 0 21 57 0 0 21 79 14
2018 EG-05 9 64 9 0 9 9 0 80 10 11
2018 EG-06 23 31 28 13 5 0 0 54 18 78

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 36 43 13 5 3 0 0 79 8 115
2020 EG-02 36 29 21 7 7 0 0 64 14 14
2020 EG-04 18 47 24 12 0 0 0 65 12 17
2020 EG-05 50 40 10 0 0 0 0 90 0 10
2020 EG-06 37 50 7 5 2 0 0 87 7 60

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 39 42 8 7 4 0 0 81 11 114
2020 EG-02 43 14 29 7 7 0 0 57 14 14
2020 EG-04 31 56 6 6 0 0 0 88 6 16
2020 EG-05 50 40 0 10 0 0 0 90 10 10
2020 EG-06 35 48 3 7 7 0 0 83 13 60

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 37 45 14 3 1 0 0 82 4 113
2020 EG-02 38 31 23 8 0 0 0 69 8 13
2020 EG-04 29 53 18 0 0 0 0 82 0 17
2020 EG-05 40 40 20 0 0 0 0 80 0 10
2020 EG-06 37 51 8 2 2 0 0 88 3 59

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 38 37 13 6 3 1 2 78 9 115
2020 EG-02 29 36 14 7 0 7 7 75 8 14
2020 EG-04 35 47 6 12 0 0 0 82 12 17
2020 EG-05 60 20 10 10 0 0 0 80 10 10
2020 EG-06 35 42 13 5 5 0 0 77 10 60

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 50 21 6 3 3 11 6 86 6 115
2020 EG-02 57 21 14 0 0 7 0 85 0 14
2020 EG-04 47 24 6 6 0 6 12 86 7 17
2020 EG-05 80 20 0 0 0 0 0 100 0 10
2020 EG-06 45 23 5 3 3 15 5 85 8 60

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 50 28 16 3 2 1 1 79 5 115
2020 EG-02 43 14 14 14 7 7 0 62 23 14
2020 EG-04 18 53 29 0 0 0 0 71 0 17
2020 EG-05 90 10 0 0 0 0 0 100 0 10
2020 EG-06 52 28 13 3 2 0 2 81 5 60

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 48 25 14 3 10 0 0 73 13 115
2020 EG-02 43 29 21 0 7 0 0 71 7 14
2020 EG-04 41 35 18 0 6 0 0 76 6 17
2020 EG-05 80 10 0 0 10 0 0 90 10 10
2020 EG-06 42 23 15 5 15 0 0 65 20 60

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 54 27 12 4 3 0 0 81 7 113
2020 EG-02 57 14 21 0 7 0 0 71 7 14
2020 EG-04 53 24 18 0 6 0 0 76 6 17
2020 EG-05 100 0 0 0 0 0 0 100 0 10
2020 EG-06 45 36 10 7 2 0 0 81 9 58

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 19 50 25 0 6 0 0 69 6 16
2019 EG 16 58 5 16 5 0 0 74 21 19

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 81 19 16

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 8 23 15 46 8 0 0 31 54 13
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 7 93 114
2020 EG-02 0 100 14
2020 EG-04 0 100 17
2020 EG-05 10 90 10
2020 EG-06 12 88 59

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 9 91 114
2020 EG-02 7 93 14
2020 EG-04 0 100 17
2020 EG-05 10 90 10
2020 EG-06 14 86 59
2019 EG 20 80 116
2019 EG-04 31 69 13
2019 EG-06 22 78 69

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 60 40 10

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 70 30 10
2019 EG 78 22 23
2019 EG-06 73 27 15

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EG 61 28 0 6 0 6 0 94 6 18
2019 EG-06 55 36 0 9 0 0 0 91 9 11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 43 32 12 3 4 1 3 79 8 115
2020 EG-02 50 29 7 7 7 0 0 79 14 14
2020 EG-04 35 41 12 0 0 0 12 87 0 17
2020 EG-05 80 20 0 0 0 0 0 100 0 10
2020 EG-06 40 32 12 5 7 2 3 75 12 60
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 34 50 16 0 60 40 115
2020 EG-02 43 57 0 0 57 43 14
2020 EG-04 41 29 29 0 42 58 17
2020 EG-05 30 70 0 0 70 30 10
2020 EG-06 35 47 18 0 57 43 60

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EG 39 61 38
2020 EG-06 45 55 20

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 15 15 31 15 23 0 0 31 38 39
2020 EG-06 14 5 38 19 24 0 0 19 43 21

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 10 23 8 23 36 0 0 33 59 39
2020 EG-06 10 24 10 14 43 0 0 33 57 21

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EG 55 17 9 3 4 3 10 82 8 115
2020 EG-02 57 14 14 0 0 0 14 83 0 14
2020 EG-04 41 18 6 0 18 0 18 71 21 17
2020 EG-05 60 10 0 10 0 0 20 88 13 10
2020 EG-06 58 17 10 2 3 5 5 83 6 60
2019 EG 46 22 12 6 4 2 9 75 11 114
2019 EG-04 38 15 23 8 0 0 15 64 9 13
2019 EG-06 49 25 3 9 4 3 7 82 15 69
2018 EG 37 21 11 9 8 3 11 67 21 131
2018 EG-02 57 7 14 7 7 0 7 69 15 14
2018 EG-05 45 9 18 18 0 0 9 60 20 11
2018 EG-06 36 26 12 4 10 1 12 71 16 78
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