2020 Public Service Employee Survey Results for Indigenous Services Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	46	40	3	8	2	0	86	10	401
2020	CR-03	23	54	8	8	8	0	77	15	13
2020	CR-04	46	43	2	6	3	0	89	9	237
2020	CR-05	48	35	5	11	1	1	83	12	142

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	80	16	1	1	1	97	2	401
2020	CR-03	69	15	15	0	0	85	0	13
2020	CR-04	79	18	0	0	2	97	2	237
2020	CR-05	82	13	2	1	1	96	2	142

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	49	35	6	8	1	84	10	402
2020	CR-03	38	46	0	15	0	85	15	13
2020	CR-04	49	34	7	9	1	83	11	237
2020	CR-05	53	34	5	6	2	87	8	143
2019	CR	42	38	6	10	4	80	14	370
2019	CR-04	45	35	7	9	4	80	14	229
2019	CR-05	36	45	5	11	3	82	14	110

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	39	38	9	9	3	1	78	13	402
2020	CR-03	38	46	15	0	0	0	85	0	13
2020	CR-04	36	40	10	10	3	1	77	13	237
2020	CR-05	45	33	8	10	3	1	78	14	143
2019	CR	26	38	12	15	8	0	64	23	367
2019	CR-04	27	36	13	15	9	0	63	23	227
2019	CR-05	22	45	8	16	8	1	68	24	109
2018	CR	24	41	11	16	8	0	65	24	399
2018	CR-03	23	42	8	23	4	0	65	27	26
2018	CR-04	26	39	11	14	10	0	66	24	239
2018	CR-05	20	45	12	18	5	0	65	23	128

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	52	31	9	6	2	0	1	83	8	396
2020	CR-03	38	38	15	8	0	0	0	77	8	13
2020	CR-04	53	30	8	6	2	0	0	84	8	233
2020	CR-05	50	32	9	6	2	0	1	83	9	141
2019	CR	43	33	11	8	5	0	0	76	13	363
2019	CR-04	46	32	10	6	5	0	0	78	11	227
2019	CR-05	36	35	11	12	5	1	0	72	17	107

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	53	28	11	5	4	0	0	81	8	398
2020	CR-03	31	38	15	15	0	0	0	69	15	13
2020	CR-04	54	27	12	3	4	0	0	81	7	233
2020	CR-05	53	31	6	6	3	1	0	85	9	143
2019	CR	46	28	11	9	5	0	0	74	14	368
2019	CR-04	47	28	12	9	4	0	0	75	13	228
2019	CR-05	41	29	10	10	8	0	1	71	19	109
2018	CR	41	32	12	9	6	0	0	73	15	399
2018	CR-04	43	29	13	10	5	0	0	73	14	240
2018	CR-05	34	38	10	10	8	0	0	72	18	128

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	50	33	10	4	3	0	82	7	402
2020	CR-03	38	38	15	8	0	0	77	8	13
2020	CR-04	51	31	11	4	3	0	83	7	237
2020	CR-05	46	36	9	5	3	0	83	8	143
2019	CR	41	36	11	7	5	0	77	12	369
2019	CR-04	41	36	11	7	6	0	77	12	228
2019	CR-05	37	36	13	9	4	1	74	13	110
2018	CR	31	42	15	8	5	0	72	13	395
2018	CR-04	33	41	13	8	5	0	74	13	238
2018	CR-05	24	45	19	8	4	0	69	12	127

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	40	31	14	10	4	0	71	15	401
2020	CR-03	31	23	15	31	0	0	54	31	13
2020	CR-04	39	34	15	7	4	0	74	11	236
2020	CR-05	41	27	13	13	5	1	68	18	143
2019	CR	32	31	14	13	11	0	63	23	367
2019	CR-04	34	31	12	12	10	0	65	22	228
2019	CR-05	27	30	17	13	14	0	57	27	109
2018	CR	27	32	15	10	14	1	60	24	398
2018	CR-03	27	38	19	4	12	0	65	15	26
2018	CR-04	32	28	15	11	13	1	61	24	239
2018	CR-05	19	39	17	10	16	0	57	26	127

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	45	38	9	6	2	83	8	401
2020	CR-03	38	62	0	0	0	100	0	13
2020	CR-04	46	34	10	7	3	80	10	236
2020	CR-05	45	41	8	4	2	85	6	143
2019	CR	37	38	8	11	6	75	17	367
2019	CR-04	38	37	7	11	7	75	18	228
2019	CR-05	32	42	7	14	5	74	18	109
2018	CR	31	43	12	10	5	74	14	399
2018	CR-03	50	35	4	12	0	85	12	26
2018	CR-04	32	42	12	9	5	74	14	240
2018	CR-05	26	48	12	9	5	74	14	127

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	57	32	8	3	1	0	0	88	3	400
2020	CR-03	54	31	15	0	0	0	0	85	0	13
2020	CR-04	56	32	8	3	0	0	0	88	3	236
2020	CR-05	58	32	6	1	1	1	0	91	3	142
2019	CR	47	34	12	3	4	0	0	81	7	363
2019	CR-04	52	31	10	3	4	0	0	83	7	225
2019	CR-05	35	40	16	6	3	0	1	76	8	108
2018	CR	46	39	9	3	3	0	0	85	6	394
2018	CR-03	58	31	12	0	0	0	0	88	0	26
2018	CR-04	45	39	8	4	4	0	0	84	8	238
2018	CR-05	44	41	10	2	2	0	0	85	4	124

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	42	32	14	8	4	0	74	12	401
2020	CR-03	31	23	15	23	8	0	54	31	13
2020	CR-04	43	33	14	5	4	0	77	9	236
2020	CR-05	41	32	12	11	4	0	73	15	143
2019	CR	37	29	14	12	9	0	65	21	366
2019	CR-04	44	25	13	10	9	0	68	19	227
2019	CR-05	27	31	16	17	9	0	58	27	109
2018	CR	27	35	15	12	10	0	63	22	396
2018	CR-03	27	31	23	15	4	0	58	19	26
2018	CR-04	29	37	14	11	8	0	66	20	238
2018	CR-05	22	34	16	13	13	1	57	27	126

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	63	28	7	2	1	91	3	399
2020	CR-03	38	54	8	0	0	92	0	13
2020	CR-04	63	27	7	2	0	91	2	234
2020	CR-05	64	27	5	2	2	91	4	143
2019	CR	54	33	8	3	2	87	5	364
2019	CR-04	56	31	8	2	3	87	5	227
2019	CR-05	48	38	7	6	1	86	7	107
2018	CR	49	35	11	3	1	84	4	392
2018	CR-03	46	38	8	8	0	85	8	26
2018	CR-04	49	34	13	3	1	83	4	235
2018	CR-05	47	38	10	3	1	86	4	125

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	39	32	16	7	5	0	0	71	13	401
2020	CR-03	38	15	23	15	8	0	0	54	23	13
2020	CR-04	39	33	15	8	6	0	0	72	14	236
2020	CR-05	39	33	17	7	3	1	0	73	10	143
2019	CR	31	30	17	12	9	0	1	62	21	363
2019	CR-04	33	28	18	12	8	0	1	63	19	225
2019	CR-05	31	32	15	11	10	0	1	64	21	108
2018	CR	27	38	15	11	9	0	0	64	21	390
2018	CR-03	23	42	19	8	8	0	0	65	15	26
2018	CR-04	28	40	14	10	9	0	0	68	18	235
2018	CR-05	24	33	17	15	11	0	0	58	25	123

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	43	31	17	5	4	1	74	9	400
2020	CR-03	31	31	15	15	8	0	62	23	13
2020	CR-04	44	32	15	5	4	0	77	9	236
2020	CR-05	40	30	20	4	4	1	71	9	142
2019	CR	38	29	16	9	7	0	67	16	366
2019	CR-04	42	28	17	8	5	0	70	13	228
2019	CR-05	34	29	14	11	11	1	64	22	108
2018	CR	32	32	18	12	7	0	64	19	394
2018	CR-03	27	38	19	12	4	0	65	15	26
2018	CR-04	33	36	16	10	5	0	69	15	237
2018	CR-05	29	24	21	15	10	0	53	25	126

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	44	35	12	7	2	0	79	9	399
2020	CR-03	31	38	31	0	0	0	69	0	13
2020	CR-04	45	34	12	6	2	0	80	8	235
2020	CR-05	44	36	10	8	2	0	80	10	142
2019	CR	34	37	15	9	5	0	72	13	359
2019	CR-04	36	36	15	9	4	0	72	13	222
2019	CR-05	33	38	13	9	7	0	71	16	106
2018	CR	29	37	13	13	8	0	66	21	389
2018	CR-03	31	31	23	8	4	4	64	12	26
2018	CR-04	31	35	13	15	7	0	66	22	232
2018	CR-05	26	39	14	10	11	0	66	21	125

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	57	30	8	3	2	87	5	401
2020	CR-03	46	38	15	0	0	85	0	13
2020	CR-04	59	28	8	3	2	87	5	237
2020	CR-05	52	35	8	2	3	87	5	142
2019	CR	47	36	8	6	3	83	9	369
2019	CR-04	48	36	7	6	3	84	9	229
2019	CR-05	39	39	13	7	2	78	9	110
2018	CR	36	40	13	6	4	76	11	396
2018	CR-03	54	27	12	8	0	81	8	26
2018	CR-04	37	38	14	5	5	75	11	238
2018	CR-05	28	50	11	7	4	78	11	126

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	55	29	11	2	2	0	1	84	4	401
2020	CR-03	38	38	8	8	8	0	0	77	15	13
2020	CR-04	55	28	11	2	3	0	1	85	5	236
2020	CR-05	57	29	13	2	0	0	0	85	2	143
2019	CR	45	33	13	4	4	0	1	79	8	367
2019	CR-04	48	34	12	1	4	0	0	83	5	227
2019	CR-05	35	32	16	8	5	1	2	69	14	110
2018	CR	44	30	14	6	5	0	1	75	10	395
2018	CR-03	42	50	4	0	4	0	0	92	4	26
2018	CR-04	48	27	15	6	3	0	1	76	9	236
2018	CR-05	38	31	16	7	8	0	1	69	15	127

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	8	15	32	25	16	0	3	42	24	401
2020	CR-03	0	15	38	15	31	0	0	46	15	13
2020	CR-04	9	14	32	25	17	1	3	43	23	236
2020	CR-05	8	17	34	24	15	0	3	40	26	143
2019	CR	10	17	36	23	10	1	2	35	28	367
2019	CR-04	9	17	34	24	13	0	3	38	26	227
2019	CR-05	12	18	39	23	6	1	2	29	31	109
2018	CR	12	20	37	16	13	1	1	29	33	396
2018	CR-03	12	15	38	15	19	0	0	35	27	26
2018	CR-04	10	18	41	15	13	1	1	29	29	238
2018	CR-05	17	25	27	20	10	0	2	30	42	127

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	4	13	24	30	26	2	3	58	18	400
2020	CR-03	0	15	31	15	38	0	0	54	15	13
2020	CR-04	5	11	24	31	26	1	2	59	17	236
2020	CR-05	3	15	23	30	24	1	3	57	19	142
2019	CR	14	18	28	20	15	3	2	37	34	364
2019	CR-04	12	17	30	19	17	4	1	38	30	225
2019	CR-05	17	23	23	19	12	3	3	33	42	108
2018	CR	14	18	25	23	16	3	2	41	34	397
2018	CR-03	4	19	15	27	27	4	4	58	25	26
2018	CR-04	11	17	27	26	17	2	2	44	28	238
2018	CR-05	22	21	21	19	13	3	1	33	45	127

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	5	16	27	27	20	2	3	49	22	401
2020	CR-03	0	31	15	23	31	0	0	54	31	13
2020	CR-04	6	17	25	24	22	2	3	49	25	237
2020	CR-05	4	13	33	30	16	3	1	48	18	142
2019	CR	15	18	28	22	12	4	2	36	35	365
2019	CR-04	14	20	28	21	12	4	2	34	36	226
2019	CR-05	16	15	27	24	13	3	3	39	32	108
2018	CR	15	21	25	22	11	3	2	35	39	394
2018	CR-03	12	23	15	19	19	12	0	43	39	26
2018	CR-04	17	21	27	19	11	2	3	31	41	238
2018	CR-05	13	22	21	28	12	2	2	42	36	124

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	2	5	22	36	31	1	3	70	7	400
2020	CR-03	8	0	31	23	38	0	0	62	8	13
2020	CR-04	3	5	22	35	32	0	3	69	8	236
2020	CR-05	1	5	23	39	29	1	3	70	7	142
2019	CR	4	7	23	37	26	1	2	64	12	363
2019	CR-04	4	6	22	39	26	1	2	67	11	225
2019	CR-05	5	11	25	31	25	2	2	58	16	108
2018	CR	6	10	26	35	20	1	2	57	16	394
2018	CR-03	0	12	32	24	32	0	0	56	12	25
2018	CR-04	5	10	27	35	20	2	1	57	15	237
2018	CR-05	9	10	24	37	17	0	3	57	19	126

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	6	10	23	29	27	2	3	58	17	400
2020	CR-03	0	15	15	15	46	8	0	67	17	13
2020	CR-04	7	9	23	31	26	2	3	60	17	235
2020	CR-05	5	13	27	25	27	1	3	54	18	143
2019	CR	11	14	30	20	21	2	2	43	25	368
2019	CR-04	9	12	31	22	21	3	2	45	22	228
2019	CR-05	13	17	31	16	23	0	1	39	30	109
2018	CR	15	19	24	20	18	2	1	39	36	395
2018	CR-03	12	16	24	12	36	0	0	48	28	25
2018	CR-04	14	18	26	22	16	2	2	40	33	237
2018	CR-05	20	23	18	17	17	3	1	36	45	127

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	7	16	23	21	26	4	4	51	24	399
2020	CR-03	8	8	15	31	31	0	8	67	17	13
2020	CR-04	7	14	21	22	30	4	3	55	22	236
2020	CR-05	6	21	24	21	21	4	3	45	29	141
2019	CR	13	21	26	18	15	5	2	35	37	367
2019	CR-04	11	20	25	19	15	6	3	38	34	228
2019	CR-05	17	26	30	11	13	2	2	25	44	108
2018	CR	16	18	26	19	14	5	2	35	37	393
2018	CR-03	12	15	19	23	23	4	4	50	29	26
2018	CR-04	13	16	27	21	16	5	3	39	31	235
2018	CR-05	22	25	24	14	10	5	1	25	50	126

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	6	10	30	27	21	3	3	51	17	398
2020	CR-03	0	8	31	15	31	8	8	55	9	13
2020	CR-04	8	11	30	24	22	3	2	49	20	235
2020	CR-05	4	9	30	32	19	3	3	54	14	141
2019	CR	12	17	28	20	15	5	2	38	32	366
2019	CR-04	14	19	27	21	12	4	3	36	35	227
2019	CR-05	11	16	28	18	23	4	1	43	28	109
2018	CR	12	22	32	19	11	3	2	31	36	398
2018	CR-03	4	19	27	19	23	8	0	46	25	26
2018	CR-04	14	23	32	20	9	2	2	29	38	239
2018	CR-05	11	21	35	17	13	3	1	30	34	127

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	7	17	34	23	17	0	2	41	24	399
2020	CR-03	8	31	31	8	15	0	8	25	42	13
2020	CR-04	9	16	34	23	17	0	1	41	25	235
2020	CR-05	4	18	32	27	18	0	1	45	22	142
2019	CR	8	22	31	21	14	2	2	37	31	368
2019	CR-04	8	18	32	25	13	2	2	40	26	228
2019	CR-05	9	32	29	14	14	1	1	28	42	109

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	29	27	22	10	6	4	3	60	17	399
2020	CR-03	23	31	23	23	0	0	0	54	23	13
2020	CR-04	31	26	23	8	6	4	3	61	15	235
2020	CR-05	25	28	21	12	6	5	3	58	19	142
2019	CR	25	26	17	10	12	5	3	56	25	369
2019	CR-04	29	28	16	8	11	6	2	62	20	228
2019	CR-05	16	24	21	13	17	4	5	44	33	110
2018	CR	18	28	25	11	13	3	2	48	26	395
2018	CR-03	15	31	31	12	12	0	0	46	23	26
2018	CR-04	20	26	27	9	13	4	2	49	23	237
2018	CR-05	13	30	21	17	14	3	1	45	32	126

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	51	22	9	10	7	1	74	17	397
2020	CR-03	46	15	0	31	8	0	62	38	13
2020	CR-04	50	22	9	9	7	2	74	17	234
2020	CR-05	52	24	9	9	5	1	77	14	141
2019	CR	37	29	11	13	9	1	66	22	369
2019	CR-04	40	30	8	12	8	2	71	21	228
2019	CR-05	32	26	17	13	11	1	59	24	110
2018	CR	34	27	13	14	12	1	61	26	393
2018	CR-03	15	42	8	15	15	4	60	32	26
2018	CR-04	38	25	11	16	10	0	64	26	236
2018	CR-05	30	26	18	12	14	1	56	26	125

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	51	28	10	8	3	0	79	11	395
2020	CR-03	38	38	8	15	0	0	77	15	13
2020	CR-04	53	27	10	6	3	0	80	10	234
2020	CR-05	50	29	10	9	2	0	79	11	139
2019	CR	42	34	6	11	6	1	76	17	367
2019	CR-04	45	34	5	10	6	1	79	16	226
2019	CR-05	39	33	7	14	7	0	72	21	110
2018	CR	36	35	9	12	8	0	71	19	392
2018	CR-03	23	50	12	12	4	0	73	15	26
2018	CR-04	40	33	9	11	7	0	73	18	235
2018	CR-05	31	36	10	14	9	1	68	23	125

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	43	33	14	6	3	2	0	77	8	399
2020	CR-03	31	23	8	31	8	0	0	54	38	13
2020	CR-04	43	33	12	5	3	3	0	79	9	234
2020	CR-05	44	32	17	3	1	2	0	78	4	143
2019	CR	38	32	14	9	4	2	0	72	13	368
2019	CR-04	43	32	11	8	4	2	0	76	12	227
2019	CR-05	32	35	17	10	4	3	0	68	14	110
2018	CR	32	36	17	8	5	1	1	69	14	391
2018	CR-03	19	38	23	12	4	4	0	60	16	26
2018	CR-04	35	35	16	8	5	1	0	71	13	236
2018	CR-05	30	36	17	9	6	1	2	68	15	123

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	46	24	15	4	4	5	2	75	9	401
2020	CR-03	46	15	23	0	8	0	8	67	8	13
2020	CR-04	44	24	16	4	4	5	2	74	9	236
2020	CR-05	48	25	12	5	4	5	1	78	10	143

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	39	23	20	5	3	2	9	69	9	400
2020	CR-03	31	15	23	15	15	0	0	46	31	13
2020	CR-04	40	23	17	5	3	2	11	72	9	235
2020	CR-05	38	24	24	3	3	1	5	67	7	143
2019	CR	37	23	24	4	5	2	5	65	9	371
2019	CR-04	41	23	21	4	4	2	5	68	9	230
2019	CR-05	29	25	28	4	5	2	7	59	10	110

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	52	26	12	7	3	0	0	78	10	400
2020	CR-03	38	15	15	23	8	0	0	54	31	13
2020	CR-04	54	25	11	8	3	0	0	79	10	235
2020	CR-05	50	29	13	6	3	1	0	79	8	143
2019	CR	44	28	15	5	6	1	0	74	12	370
2019	CR-04	50	25	13	4	6	1	0	76	11	229
2019	CR-05	36	35	15	6	7	0	0	72	14	110
2018	CR	40	28	13	12	6	1	0	68	19	392
2018	CR-03	38	35	12	12	4	0	0	73	15	26
2018	CR-04	41	27	12	10	8	1	0	69	19	234
2018	CR-05	37	29	14	15	4	0	1	66	19	126

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	51	20	20	4	3	2	1	73	7	401
2020	CR-03	38	8	15	23	0	8	8	55	27	13
2020	CR-04	53	19	19	3	2	1	2	75	6	236
2020	CR-05	47	22	21	3	4	2	1	71	8	143

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	47	28	14	6	3	0	0	76	10	401
2020	CR-03	38	46	0	8	8	0	0	85	15	13
2020	CR-04	47	28	13	8	3	1	0	76	11	236
2020	CR-05	50	26	17	5	2	0	1	76	7	143
2019	CR	44	28	12	8	6	0	1	74	14	368
2019	CR-04	48	27	10	6	7	0	1	77	14	229
2019	CR-05	39	29	17	11	3	0	2	69	14	109
2018	CR	40	28	12	11	7	1	0	70	19	391
2018	CR-03	27	46	15	4	8	0	0	73	12	26
2018	CR-04	43	24	12	11	9	1	0	68	20	233
2018	CR-05	38	33	11	13	5	0	0	71	17	126

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	39	61	402
2020	CR-03	8	92	13
2020	CR-04	42	58	237
2020	CR-05	38	62	143

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	45	16	12	2	4	5	15	76	8	401
2020	CR-03	38	8	15	0	0	8	31	75	0	13
2020	CR-04	45	17	14	2	4	4	13	76	8	236
2020	CR-05	45	15	10	3	5	7	16	77	10	143

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	55	25	10	6	3	0	0	81	9	401
2020	CR-03	54	23	15	8	0	0	0	77	8	13
2020	CR-04	58	24	8	5	3	0	1	83	9	237
2020	CR-05	50	29	11	6	4	1	0	79	9	142
2019	CR	53	27	10	5	4	0	1	81	9	370
2019	CR-04	55	25	10	5	4	0	1	81	9	229
2019	CR-05	48	35	9	5	4	0	0	83	8	110
2018	CR	48	22	15	8	7	1	0	70	15	393
2018	CR-03	42	27	27	0	4	0	0	69	4	26
2018	CR-04	48	20	14	8	9	1	0	69	17	234
2018	CR-05	47	24	15	9	5	0	0	72	13	127

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	48	25	12	7	3	4	1	77	11	401
2020	CR-03	38	23	8	15	8	8	0	67	25	13
2020	CR-04	47	25	11	7	3	6	1	77	11	237
2020	CR-05	49	26	13	6	4	1	1	77	9	142
2019	CR	35	28	18	8	5	5	0	67	14	368
2019	CR-04	37	25	19	7	5	6	0	67	13	228
2019	CR-05	31	32	18	10	6	3	0	64	17	110
2018	CR	31	30	16	9	7	6	0	65	18	397
2018	CR-03	23	38	15	12	8	4	0	64	20	26
2018	CR-04	33	30	15	8	6	7	0	68	15	239
2018	CR-05	29	29	18	12	7	5	0	61	20	126

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	47	27	14	6	5	1	0	74	11	401
2020	CR-03	46	31	0	15	8	0	0	77	23	13
2020	CR-04	46	26	16	6	5	1	0	74	10	236
2020	CR-05	47	29	14	5	5	0	1	76	10	143
2019	CR	34	28	17	10	7	4	1	65	18	368
2019	CR-04	37	26	17	9	6	4	1	66	16	229
2019	CR-05	27	32	16	13	9	4	0	61	23	109
2018	CR	30	32	15	11	10	3	0	64	21	400
2018	CR-03	31	35	8	19	8	0	0	65	27	26
2018	CR-04	33	33	14	7	10	3	0	68	18	240
2018	CR-05	24	32	18	16	7	2	0	58	24	128

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	38	31	14	7	5	4	1	73	12	400
2020	CR-03	23	46	0	8	15	8	0	75	25	13
2020	CR-04	38	32	13	6	5	5	0	74	12	235
2020	CR-05	40	29	17	6	5	2	1	71	11	143
2019	CR	27	29	18	11	8	7	0	60	21	367
2019	CR-04	30	27	16	11	8	7	0	62	20	228
2019	CR-05	18	32	19	14	10	7	0	54	25	110
2018	CR	22	30	18	14	9	7	0	56	24	398
2018	CR-03	23	31	19	8	15	4	0	56	24	26
2018	CR-04	24	30	18	12	8	7	0	59	21	238
2018	CR-05	19	30	17	17	9	8	0	53	29	128

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	39	31	13	9	7	2	1	71	16	400
2020	CR-03	25	25	17	8	17	8	0	55	27	12
2020	CR-04	39	31	11	11	7	1	0	71	18	237
2020	CR-05	39	30	15	8	5	1	1	71	13	142
2019	CR	24	28	17	15	11	5	0	55	27	369
2019	CR-04	25	28	17	13	10	6	0	57	25	229
2019	CR-05	18	28	19	21	10	4	0	48	32	110
2018	CR	20	32	15	14	15	4	0	54	30	399
2018	CR-03	23	35	19	0	19	4	0	60	20	26
2018	CR-04	22	31	16	15	13	4	0	55	28	239
2018	CR-05	17	35	12	16	17	2	0	54	34	128

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	30	11	10	5	11	22	11	61	24	400
2020	CR-03	31	8	15	0	15	8	23	56	22	13
2020	CR-04	31	9	11	6	11	20	11	59	25	235
2020	CR-05	27	14	10	4	11	25	8	62	23	143
2019	CR	19	9	9	10	13	27	12	46	39	371
2019	CR-04	17	10	9	11	14	27	11	45	41	230
2019	CR-05	19	8	10	9	15	28	10	44	40	110

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	40	37	14	4	2	2	0	79	6	402
2020	CR-03	46	38	15	0	0	0	0	85	0	13
2020	CR-04	39	36	14	5	2	4	0	78	8	237
2020	CR-05	41	41	13	3	1	1	0	82	4	143
2019	CR	28	38	18	9	4	2	1	67	14	371
2019	CR-04	29	37	19	7	6	2	0	68	12	230
2019	CR-05	25	40	18	14	2	1	1	66	16	110
2018	CR	26	39	18	10	5	1	0	66	16	395
2018	CR-03	35	31	19	12	4	0	0	65	15	26
2018	CR-04	28	37	19	8	6	1	0	66	14	238
2018	CR-05	22	46	16	13	3	1	0	68	16	125

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	33	34	17	11	2	3	69	14	399
2020	CR-03	31	46	8	8	8	0	77	15	13
2020	CR-04	33	34	16	11	3	4	69	15	236
2020	CR-05	32	34	21	11	1	1	67	12	141
2019	CR	18	31	17	21	11	2	50	33	368
2019	CR-04	21	32	17	19	9	2	54	29	228
2019	CR-05	12	29	19	26	13	1	42	39	109

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	40	29	13	10	4	3	1	72	15	401
2020	CR-03	38	31	15	0	8	0	8	75	8	13
2020	CR-04	41	32	13	8	4	2	0	74	13	236
2020	CR-05	38	24	14	12	5	6	1	67	18	143
2019	CR	32	30	14	11	8	4	1	65	20	370
2019	CR-04	35	28	14	11	7	4	1	66	20	229
2019	CR-05	28	32	14	13	9	5	0	63	23	110
2018	CR	26	35	17	13	8	2	0	62	21	398
2018	CR-03	15	42	19	15	8	0	0	58	23	26
2018	CR-04	27	36	15	15	5	2	0	64	20	239
2018	CR-05	25	31	19	9	13	2	0	58	23	127

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	44	30	16	7	2	2	75	9	399
2020	CR-03	62	15	23	0	0	0	77	0	13
2020	CR-04	44	31	14	8	1	1	77	9	236
2020	CR-05	42	29	18	6	2	3	72	9	142
2019	CR	33	31	21	7	7	3	65	14	369
2019	CR-04	36	29	21	6	7	3	66	13	229
2019	CR-05	25	33	23	11	7	2	58	19	110
2018	CR	26	35	19	12	6	2	62	18	395
2018	CR-03	35	27	12	19	8	0	62	27	26
2018	CR-04	26	38	19	10	5	2	65	15	236
2018	CR-05	24	32	22	13	7	1	57	21	127

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	29	23	18	10	9	10	1	58	22	401
2020	CR-03	31	31	15	8	8	8	0	67	17	13
2020	CR-04	27	27	16	11	9	9	2	60	22	237
2020	CR-05	30	17	22	10	9	11	1	53	22	142
2019	CR	22	16	20	14	18	8	2	43	35	369
2019	CR-04	22	17	20	12	19	7	2	43	35	230
2019	CR-05	22	14	19	17	16	11	1	41	37	108
2018	CR	18	22	21	16	15	7	2	43	34	394
2018	CR-03	23	27	27	0	23	0	0	50	23	26
2018	CR-04	17	23	23	16	12	8	2	44	31	236
2018	CR-05	20	17	16	20	18	6	3	41	42	126

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	36	30	16	8	7	3	1	68	15	400
2020	CR-03	31	38	8	15	8	0	0	69	23	13
2020	CR-04	38	28	17	8	6	3	0	68	14	236
2020	CR-05	32	34	15	8	8	3	0	68	16	142
2019	CR	31	24	19	12	11	3	0	57	23	370
2019	CR-04	33	23	18	13	8	4	0	59	23	230
2019	CR-05	25	25	22	10	15	2	0	52	26	110
2018	CR	22	26	19	13	15	4	1	51	29	397
2018	CR-03	19	31	35	4	12	0	0	50	15	26
2018	CR-04	23	25	20	15	13	3	1	50	29	238
2018	CR-05	21	28	17	10	20	5	0	51	31	127

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	27	28	14	13	12	4	2	58	27	400
2020	CR-03	46	8	15	8	15	8	0	58	25	13
2020	CR-04	29	29	12	13	12	3	2	61	26	236
2020	CR-05	21	30	18	13	12	5	2	55	27	142
2019	CR	23	22	19	13	17	5	1	48	32	370
2019	CR-04	25	21	19	14	15	5	1	50	31	230
2019	CR-05	20	24	18	11	20	5	2	47	33	109
2018	CR	17	21	18	17	21	5	2	41	40	398
2018	CR-03	8	27	27	12	23	4	0	36	36	26
2018	CR-04	18	21	19	15	19	6	2	42	37	239
2018	CR-05	18	20	14	20	24	3	0	40	46	127

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	57	21	11	5	2	1	4	82	7	400
2020	CR-03	67	17	8	0	0	0	8	91	0	12
2020	CR-04	56	19	10	6	3	2	4	80	9	237
2020	CR-05	57	24	12	3	1	0	3	83	4	142
2019	CR	56	19	11	4	3	1	6	81	7	370
2019	CR-04	55	20	9	5	4	1	5	80	10	230
2019	CR-05	57	19	12	2	2	0	8	83	4	110

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	54	18	12	6	2	3	4	78	8	401
2020	CR-03	54	23	8	8	0	0	8	83	8	13
2020	CR-04	55	17	13	5	2	5	3	79	7	237
2020	CR-05	53	20	13	7	1	1	4	78	9	142
2019	CR	42	24	18	6	4	2	4	71	10	369
2019	CR-04	42	25	17	6	4	3	3	71	11	230
2019	CR-05	39	22	22	6	3	1	7	66	10	109

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	73	8	7	2	2	4	5	88	4	400
2020	CR-03	77	8	0	0	8	0	8	92	8	13
2020	CR-04	74	6	7	2	2	5	4	88	4	236
2020	CR-05	72	9	7	1	2	4	5	88	4	142
2019	CR	57	14	10	4	4	5	5	80	9	369
2019	CR-04	56	14	9	4	4	6	7	81	9	228
2019	CR-05	55	15	12	4	5	5	4	78	9	110

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	69	12	7	1	1	3	6	90	2	401
2020	CR-03	62	15	8	0	0	0	15	91	0	13
2020	CR-04	70	11	7	2	1	4	5	89	3	237
2020	CR-05	70	12	8	1	1	3	6	90	2	142
2019	CR	67	13	4	2	2	3	9	91	4	368
2019	CR-04	67	14	3	2	2	3	10	93	4	227
2019	CR-05	68	10	7	3	2	2	8	87	5	110

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	27	35	22	8	3	4	0	65	12	402
2020	CR-03	23	31	15	8	8	15	0	64	18	13
2020	CR-04	28	37	19	8	4	4	0	67	13	237
2020	CR-05	25	33	29	8	0	5	0	61	9	143
2019	CR	19	39	20	10	6	6	1	62	17	368
2019	CR-04	18	43	18	8	6	7	0	66	15	228
2019	CR-05	21	34	20	13	6	6	1	59	20	109
2018	CR	19	32	22	13	8	6	1	54	22	398
2018	CR-03	12	46	15	12	12	4	0	60	24	26
2018	CR-04	19	32	23	13	5	6	1	55	20	238
2018	CR-05	21	28	24	12	11	4	0	51	24	128

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	45	33	13	8	2	1	0	78	9	400
2020	CR-03	42	25	17	17	0	0	0	67	17	12
2020	CR-04	46	33	12	6	2	1	0	80	9	237
2020	CR-05	43	33	14	8	1	1	0	77	9	142
2019	CR	36	36	14	7	5	2	1	74	12	368
2019	CR-04	38	34	14	7	6	2	0	73	13	228
2019	CR-05	35	37	13	8	5	1	2	74	13	109
2018	CR	36	38	13	6	5	2	0	76	10	396
2018	CR-03	36	40	20	0	0	4	0	79	0	25
2018	CR-04	38	37	13	5	4	2	0	76	10	238
2018	CR-05	35	40	13	7	5	1	0	75	12	127

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	51	30	12	2	1	2	0	83	4	401
2020	CR-03	54	38	8	0	0	0	0	92	0	13
2020	CR-04	54	28	12	2	2	2	0	84	4	237
2020	CR-05	48	33	12	4	1	2	0	83	5	142
2019	CR	43	32	15	5	4	2	1	77	8	369
2019	CR-04	41	32	15	5	3	2	0	76	9	229
2019	CR-05	41	34	14	5	5	1	1	77	9	109
2018	CR	39	34	14	6	4	2	1	75	10	398
2018	CR-03	32	48	12	4	4	0	0	80	8	25
2018	CR-04	45	28	18	4	4	2	0	74	8	239
2018	CR-05	30	45	9	10	2	3	1	77	13	128

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	48	30	13	4	1	3	80	6	402
2020	CR-03	77	23	0	0	0	0	100	0	13
2020	CR-04	49	29	13	5	2	3	80	7	237
2020	CR-05	45	31	15	3	1	4	80	5	143

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	50	24	14	4	3	3	1	77	8	402
2020	CR-03	54	15	31	0	0	0	0	69	0	13
2020	CR-04	50	23	14	4	4	4	1	77	8	237
2020	CR-05	49	28	12	5	3	2	1	80	8	143

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	56	30	8	3	3	0	0	86	6	400
2020	CR-03	46	23	8	8	8	0	8	75	17	13
2020	CR-04	57	29	9	2	3	0	0	86	5	235
2020	CR-05	54	34	5	5	2	1	0	88	7	143
2019	CR	46	34	9	7	4	0	0	80	11	368
2019	CR-04	47	33	10	6	4	0	0	80	10	229
2019	CR-05	43	36	7	11	3	0	0	79	14	110
2018	CR	43	34	11	5	7	0	1	77	12	397
2018	CR-03	32	48	16	4	0	0	0	80	4	25
2018	CR-04	46	32	9	6	6	0	0	79	12	238
2018	CR-05	41	34	13	4	8	0	1	76	12	128

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	51	25	13	6	3	0	0	77	10	401
2020	CR-03	46	31	8	8	8	0	0	77	15	13
2020	CR-04	54	24	11	7	3	0	0	79	10	237
2020	CR-05	47	27	15	6	3	1	0	76	9	142
2019	CR	39	29	15	8	8	1	0	69	16	370
2019	CR-04	42	27	16	6	8	1	0	70	14	230
2019	CR-05	31	34	13	13	9	0	0	65	22	109
2018	CR	32	31	19	8	9	0	1	63	18	397
2018	CR-03	36	36	8	16	4	0	0	72	20	25
2018	CR-04	37	29	17	8	9	0	0	67	17	238
2018	CR-05	22	34	25	8	10	0	1	57	18	128

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	48	31	13	6	2	1	79	8	400
2020	CR-03	46	31	15	0	8	0	77	8	13
2020	CR-04	49	31	12	7	2	0	80	8	236
2020	CR-05	46	32	13	6	2	1	79	8	142
2019	CR	39	30	16	9	7	0	69	15	369
2019	CR-04	41	29	17	6	7	0	70	13	230
2019	CR-05	33	32	14	15	6	0	65	21	109
2018	CR	31	34	18	9	7	1	65	16	396
2018	CR-03	32	36	16	16	0	0	68	16	25
2018	CR-04	36	30	18	5	9	1	68	14	238
2018	CR-05	22	39	20	14	5	0	61	19	127

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	41	21	19	10	4	5	66	15	400
2020	CR-03	54	0	23	8	0	15	64	9	13
2020	CR-04	44	23	15	9	5	4	70	14	236
2020	CR-05	36	20	24	12	4	5	59	16	142
2019	CR	35	25	17	11	10	3	61	22	368
2019	CR-04	37	25	16	10	9	3	64	20	229
2019	CR-05	28	23	19	14	13	4	53	28	108
2018	CR	29	24	19	13	10	4	55	25	397
2018	CR-03	32	36	16	12	4	0	68	16	25
2018	CR-04	33	26	16	11	11	3	61	23	238
2018	CR-05	22	19	25	19	10	5	43	31	128

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CR	23	34	43	400
2020	CR-03	8	38	54	13
2020	CR-04	25	35	40	235
2020	CR-05	22	32	45	143
2019	CR	30	32	38	371
2019	CR-04	25	36	39	230
2019	CR-05	38	25	37	110
2018	CR	30	30	40	399
2018	CR-03	23	46	31	26
2018	CR-04	30	30	39	241
2018	CR-05	32	27	41	126

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	CR	7	48	26	4	3	12	92
2020	CR-04	10	47	24	2	3	14	59
2019	CR	15	32	34	4	10	6	109
2019	CR-04	12	36	29	5	14	3	58
2019	CR-05	15	29	44	2	2	7	41
2018	CR	13	38	27	6	8	9	120
2018	CR-04	14	34	22	5	11	14	73
2018	CR-05	10	40	38	8	3	3	40

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	12	88	401
2020	CR-04	12	88	236
2020	CR-05	14	86	143
2019	CR	22	78	370
2019	CR-04	22	78	230
2019	CR-05	21	79	110
2018	CR	20	80	399
2018	CR-03	19	81	26
2018	CR-04	19	81	239
2018	CR-05	21	79	128

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	66	34	50
2020	CR-04	71	29	28
2019	CR	53	47	79
2019	CR-04	55	45	51
2019	CR-05	43	57	23
2018	CR	59	41	79
2018	CR-04	58	42	45
2018	CR-05	59	41	27

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	50	50	50
2020	CR-04	46	54	28
2019	CR	61	39	79
2019	CR-04	65	35	51
2019	CR-05	57	43	23
2018	CR	61	39	79
2018	CR-04	67	33	45
2018	CR-05	56	44	27

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	50
2020	CR-04	0	100	28

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	CR	100	50
2020	CR-04	100	28
2018	CR	100	79
2018	CR-04	100	45
2018	CR-05	100	27

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	8	92	79
2018	CR	6	94	79

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	10	90	50
2019	CR	15	85	79
2019	CR-04	10	90	51
2019	CR-05	26	74	23
2018	CR	9	91	79
2018	CR-05	19	81	27

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	6	94	79

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	32	68	50
2020	CR-04	32	68	28
2019	CR	43	57	79
2019	CR-04	43	57	51
2019	CR-05	48	52	23
2018	CR	52	48	79
2018	CR-04	47	53	45
2018	CR-05	63	37	27

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	44	56	50
2020	CR-04	39	61	28
2019	CR	46	54	79
2019	CR-04	49	51	51
2019	CR-05	39	61	23
2018	CR	43	57	79
2018	CR-04	36	64	45
2018	CR-05	52	48	27

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	42	58	50
2020	CR-04	43	57	28
2019	CR	51	49	79
2019	CR-04	59	41	51
2019	CR-05	43	57	23
2018	CR	58	42	79
2018	CR-04	62	38	45
2018	CR-05	52	48	27

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	38	62	50
2020	CR-04	50	50	28
2019	CR	48	52	79
2019	CR-04	51	49	51
2019	CR-05	30	70	23
2018	CR	49	51	79
2018	CR-04	51	49	45
2018	CR-05	44	56	27

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	26	74	50
2020	CR-04	25	75	28
2019	CR	25	75	79
2019	CR-04	29	71	51
2019	CR-05	22	78	23
2018	CR	51	49	79
2018	CR-04	56	44	45
2018	CR-05	48	52	27

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	44	56	50
2020	CR-04	50	50	28
2019	CR	53	47	79
2019	CR-04	57	43	51
2019	CR-05	52	48	23
2018	CR	59	41	79
2018	CR-04	60	40	45
2018	CR-05	59	41	27

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	22	78	50
2020	CR-04	25	75	28
2019	CR	41	59	79
2019	CR-04	39	61	51
2019	CR-05	48	52	23
2018	CR	37	63	79
2018	CR-04	33	67	45
2018	CR-05	48	52	27

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	CR	100	50
2020	CR-04	100	28
2019	CR	100	79
2019	CR-04	100	51
2019	CR-05	100	23

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	10	90	50
2019	CR	8	92	79
2018	CR	9	91	79

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	44	56	50
2020	CR-04	46	54	28
2019	CR	53	47	79
2019	CR-04	55	45	51
2019	CR-05	52	48	23
2018	CR	59	41	79
2018	CR-04	62	38	45
2018	CR-05	56	44	27

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	16	84	50
2019	CR	32	68	79
2019	CR-04	27	73	51
2019	CR-05	39	61	23
2018	CR	32	68	79
2018	CR-04	29	71	45
2018	CR-05	33	67	27

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	26	74	50
2020	CR-04	18	82	28
2019	CR	27	73	79
2019	CR-04	31	69	51
2018	CR	13	87	79
2018	CR-04	18	82	45

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	62	38	50
2020	CR-04	61	39	28
2019	CR	65	35	78
2019	CR-04	63	37	51
2018	CR	59	41	79
2018	CR-04	58	42	45
2018	CR-05	67	33	27

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	14	86	50
2019	CR	29	71	78
2019	CR-04	27	73	51
2018	CR	25	75	79
2018	CR-04	22	78	45
2018	CR-05	30	70	27

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	9	91	78

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	24	76	50
2020	CR-04	25	75	28
2019	CR	38	62	78
2019	CR-04	33	67	51
2018	CR	32	68	79
2018	CR-04	24	76	45
2018	CR-05	41	59	27

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	10	90	50
2019	CR	14	86	78
2019	CR-05	30	70	23
2018	CR	14	86	79
2018	CR-04	11	89	45
2018	CR-05	19	81	27

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	9	91	78
2019	CR-04	10	90	51
2018	CR	8	92	79

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	17	83	78
2019	CR-04	20	80	51
2018	CR	16	84	79
2018	CR-04	13	87	45
2018	CR-05	26	74	27

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	12	88	50
2019	CR	14	86	78
2019	CR-04	18	82	51
2018	CR	9	91	79
2018	CR-04	13	87	45

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	24	76	50
2020	CR-04	29	71	28
2019	CR	22	78	78
2019	CR-04	24	76	51
2018	CR	19	81	79
2018	CR-04	22	78	45

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	19	81	70
2019	CR-04	17	83	46
2018	CR	11	89	73

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	17	83	70
2019	CR-04	17	83	46
2018	CR	12	88	73
2018	CR-04	14	86	42

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	9	91	70
2018	CR	12	88	73
2018	CR-04	12	88	42

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	14	86	70
2019	CR-04	11	89	46
2018	CR	10	90	73

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	13	87	70
2019	CR-04	11	89	46
2018	CR	12	88	73
2018	CR-05	24	76	25

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	10	90	73

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	11	89	70
2019	CR-04	15	85	46
2018	CR	14	86	73
2018	CR-05	24	76	25

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	13	87	70
2019	CR-04	13	87	46
2018	CR	18	82	73
2018	CR-04	17	83	42
2018	CR-05	20	80	25

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	17	83	70
2019	CR-04	17	83	46
2018	CR	7	93	73

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	24	76	70
2019	CR-04	24	76	46
2018	CR	36	64	73
2018	CR-04	33	67	42
2018	CR-05	40	60	25

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	7	93	70
2018	CR	8	92	73

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	43	57	70
2019	CR-04	46	54	46
2018	CR	52	48	73
2018	CR-04	55	45	42
2018	CR-05	48	52	25

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	CR	100	70
2019	CR-04	100	46
2018	CR	100	73
2018	CR-04	100	42
2018	CR-05	100	25

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	54	46	70
2019	CR-04	57	43	46
2018	CR	56	44	73
2018	CR-04	62	38	42
2018	CR-05	48	52	25

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	19	81	70
2019	CR-04	22	78	46
2018	CR	14	86	73
2018	CR-04	12	88	42
2018	CR-05	20	80	25

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	27	15	19	6	6	21	7	57	17	402
2020	CR-03	31	8	23	0	8	23	8	56	11	13
2020	CR-04	26	12	18	6	8	22	8	55	20	237
2020	CR-05	27	19	20	6	4	18	6	61	13	143
2019	CR	17	15	22	9	10	22	4	43	26	369
2019	CR-04	18	16	22	8	10	22	4	46	24	229
2019	CR-05	15	11	25	13	13	19	5	33	33	110
2018	CR	16	16	29	9	12	14	4	39	25	401
2018	CR-03	15	23	27	8	12	15	0	45	23	26
2018	CR-04	18	13	29	9	12	15	5	39	26	241
2018	CR-05	15	18	29	9	12	13	4	40	25	128

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	40	23	19	6	5	7	1	68	12	399
2020	CR-03	55	27	9	9	0	0	0	82	9	11
2020	CR-04	39	22	20	6	6	6	1	65	13	236
2020	CR-05	42	24	17	6	3	7	1	72	10	143
2019	CR	32	22	19	9	8	9	2	59	19	371
2019	CR-04	34	20	20	8	8	10	1	60	17	230
2019	CR-05	25	24	17	13	11	7	4	54	27	110
2018	CR	25	28	22	9	10	6	1	57	20	399
2018	CR-03	27	27	31	8	4	4	0	56	12	26
2018	CR-04	25	28	22	10	8	6	1	57	19	239
2018	CR-05	24	28	22	7	13	6	0	56	21	128

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	6	94	399
2020	CR-03	0	100	13
2020	CR-04	7	93	234
2020	CR-05	6	94	143
2019	CR	12	88	369
2019	CR-04	13	87	230
2019	CR-05	9	91	109
2018	CR	11	90	400
2018	CR-04	9	91	240
2018	CR-05	14	86	128

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	32	68	25
2019	CR	34	66	44
2019	CR-04	39	61	31
2018	CR	50	50	42
2018	CR-04	50	50	22
2018	CR-05	50	50	18

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	68	32	44
2019	CR-04	71	29	31
2018	CR	69	31	42
2018	CR-04	68	32	22
2018	CR-05	72	28	18

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	25

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	CR	100	25
2019	CR	100	44
2019	CR-04	100	31
2018	CR	100	42
2018	CR-04	100	22
2018	CR-05	100	18

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	11	89	44

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	16	84	44

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	12	88	42

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	32	68	25
2019	CR	49	51	41
2018	CR	29	71	42
2018	CR-04	27	73	22
2018	CR-05	28	72	18

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	24	76	25
2019	CR	15	85	41
2018	CR	14	86	42

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	24	76	25

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	25

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	24	76	25
2019	CR	20	80	41
2018	CR	17	83	42

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	24	76	41
2018	CR	17	83	42
2018	CR-04	27	73	22

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2018	CR	100	42
2018	CR-04	100	22
2018	CR-05	100	18

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	17	83	41
2018	CR	14	86	42

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	CR	100	25
2019	CR	100	41
2018	CR	100	42
2018	CR-04	100	22
2018	CR-05	100	18

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	28	72	25
2019	CR	17	83	41
2018	CR	33	67	42
2018	CR-04	41	59	22
2018	CR-05	28	72	18

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	CR	100	25
2019	CR	100	41
2018	CR	100	42
2018	CR-04	100	22
2018	CR-05	100	18

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	28	72	25
2019	CR	24	76	41
2018	CR	17	83	42

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	28	72	25
2019	CR	29	71	41
2018	CR	31	69	42
2018	CR-04	32	68	22
2018	CR-05	28	72	18

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	12	88	41

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	32	68	41
2018	CR	33	67	42
2018	CR-04	36	64	22
2018	CR-05	28	72	18

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	25

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	25

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	25
2018	CR	17	83	42

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	60	40	25
2019	CR	46	54	41
2018	CR	43	57	42
2018	CR-04	32	68	22
2018	CR-05	56	44	18

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	25

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	18	83	40

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	25

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	25

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	25

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	24	76	25
2018	CR	18	83	40

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	32	68	25
2018	CR	33	68	40
2018	CR-04	33	67	21
2018	CR-05	35	65	17

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	25
2018	CR	13	88	40

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	44	56	25
2018	CR	58	43	40
2018	CR-04	52	48	21
2018	CR-05	65	35	17

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2018	CR	100	40
2018	CR-04	100	21
2018	CR-05	100	17

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	60	40	25
2018	CR	60	40	40
2018	CR-04	52	48	21
2018	CR-05	71	29	17

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	0	100	25
2018	CR	13	88	40

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	20	80	40

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	30	13	21	5	3	23	7	60	10	399
2020	CR-03	31	8	23	0	0	31	8	63	0	13
2020	CR-04	28	13	18	5	4	25	6	60	13	234
2020	CR-05	31	13	24	5	1	18	8	60	8	143
2019	CR	20	12	30	6	7	21	5	42	17	369
2019	CR-04	20	10	30	7	7	23	4	41	18	228
2019	CR-05	18	11	34	6	7	17	6	38	18	110
2018	CR	19	16	31	4	6	22	3	46	13	400
2018	CR-03	19	31	31	4	0	15	0	59	5	26
2018	CR-04	20	12	34	2	7	23	3	43	12	240
2018	CR-05	18	18	27	8	5	22	2	47	16	128

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	45	21	18	4	4	8	1	72	8	400
2020	CR-03	62	23	15	0	0	0	0	85	0	13
2020	CR-04	44	20	19	4	4	8	1	71	8	235
2020	CR-05	45	22	17	5	3	8	0	73	9	143
2019	CR	33	23	23	5	5	8	2	62	12	369
2019	CR-04	33	22	25	5	6	8	1	60	12	228
2019	CR-05	29	21	23	7	5	10	5	59	15	110
2018	CR	28	24	26	6	6	9	1	57	13	398
2018	CR-03	35	27	27	8	0	4	0	64	8	26
2018	CR-04	29	19	30	5	6	9	1	54	13	238
2018	CR-05	23	31	21	7	7	9	2	61	16	128

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	28	21	19	15	16	1	1	50	31	398
2020	CR-03	31	0	15	31	23	0	0	31	54	13
2020	CR-04	26	21	19	17	17	0	1	47	33	236
2020	CR-05	33	21	16	11	15	1	2	56	27	140

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	34	27	17	12	8	2	1	62	20	397
2020	CR-03	8	15	54	15	8	0	0	23	23	13
2020	CR-04	33	27	17	12	8	1	1	62	20	236
2020	CR-05	35	29	14	11	8	2	1	66	19	139
2019	CR	22	24	20	14	17	1	2	48	32	369
2019	CR-04	25	23	18	14	18	1	1	49	32	228
2019	CR-05	16	27	23	15	15	2	2	45	31	110
2018	CR	20	21	19	17	20	0	2	42	38	401
2018	CR-03	31	12	15	19	23	0	0	42	42	26
2018	CR-04	22	22	19	15	19	0	3	45	36	241
2018	CR-05	15	22	21	20	21	0	2	37	41	128

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	33	25	24	11	5	0	1	59	17	401
2020	CR-03	23	15	38	8	15	0	0	38	23	13
2020	CR-04	36	27	20	10	6	0	1	64	16	236
2020	CR-05	29	21	30	15	5	1	0	50	20	143
2019	CR	29	29	22	12	8	0	0	59	20	371
2019	CR-04	34	27	23	9	7	0	0	61	16	230
2019	CR-05	20	32	23	16	9	0	0	52	25	110
2018	CR	21	29	21	15	14	0	1	51	29	399
2018	CR-03	31	38	19	4	8	0	0	69	12	26
2018	CR-04	24	30	22	11	11	0	1	55	23	240
2018	CR-05	15	23	19	23	20	0	1	38	43	127

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	48	30	12	6	2	1	2	80	8	399
2020	CR-03	31	46	15	0	8	0	0	77	8	13
2020	CR-04	50	28	11	5	2	1	2	81	7	236
2020	CR-05	45	30	12	9	1	1	2	77	10	141
2019	CR	43	28	18	4	4	1	2	73	8	367
2019	CR-04	45	28	17	3	3	2	1	76	6	229
2019	CR-05	38	24	20	8	5	0	5	66	14	107
2018	CR	33	29	18	9	8	1	2	64	17	395
2018	CR-03	35	38	15	0	4	4	4	79	4	26
2018	CR-04	35	31	18	6	7	1	2	68	13	237
2018	CR-05	29	25	18	17	10	0	1	54	27	126

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	37	26	15	11	9	2	0	64	21	397
2020	CR-03	17	25	25	25	8	0	0	42	33	12
2020	CR-04	41	25	14	10	9	1	0	67	19	234
2020	CR-05	31	27	15	13	8	4	0	61	23	142
2019	CR	29	23	20	9	17	1	1	53	26	369
2019	CR-04	36	23	19	8	12	0	2	60	21	228
2019	CR-05	17	23	22	12	25	1	1	41	37	110
2018	CR	25	19	18	12	22	2	1	46	35	396
2018	CR-03	36	16	20	8	20	0	0	52	28	25
2018	CR-04	28	21	21	10	16	3	1	51	27	238
2018	CR-05	17	18	13	17	34	0	2	35	51	127

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	66	17	7	3	2	0	5	88	4	396
2020	CR-03	69	15	8	0	0	0	8	92	0	13
2020	CR-04	68	15	9	3	2	0	5	86	5	233
2020	CR-05	63	23	4	3	1	1	5	91	5	141
2019	CR	64	15	7	2	3	1	8	87	6	368
2019	CR-04	66	15	6	2	3	0	8	88	6	229
2019	CR-05	60	18	10	3	4	0	6	83	7	109
2018	CR	59	17	7	2	4	1	10	85	7	396
2018	CR-03	65	15	8	0	4	0	8	88	4	26
2018	CR-04	63	17	6	1	3	0	10	89	5	239
2018	CR-05	51	18	10	5	6	0	10	77	12	125

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	43	25	17	9	6	0	1	68	15	397
2020	CR-03	45	27	0	9	9	0	9	80	20	11
2020	CR-04	46	22	17	8	6	0	1	69	15	236
2020	CR-05	37	30	18	9	5	1	1	68	14	141
2019	CR	44	24	16	8	6	1	1	69	14	370
2019	CR-04	44	23	14	10	7	1	1	69	17	229
2019	CR-05	41	30	20	4	5	1	0	72	8	110
2018	CR	37	26	17	10	8	1	2	65	18	398
2018	CR-03	46	12	19	8	8	4	4	63	17	26
2018	CR-04	40	29	15	6	8	0	2	71	14	239
2018	CR-05	31	20	20	18	9	0	2	53	27	127

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	36	25	20	6	9	5	64	16	400
2020	CR-03	38	31	23	0	8	0	69	8	13
2020	CR-04	35	25	18	6	11	5	64	17	237
2020	CR-05	36	25	21	6	6	6	65	13	141

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	44	28	16	6	4	2	2	74	10	400
2020	CR-03	38	15	31	0	8	0	8	58	8	13
2020	CR-04	43	28	15	6	5	2	2	73	11	236
2020	CR-05	44	30	17	5	1	1	1	76	7	142
2019	CR	38	31	17	4	5	1	4	72	10	365
2019	CR-04	39	33	15	3	5	0	4	76	8	226
2019	CR-05	36	29	19	8	6	1	2	67	14	108
2018	CR	34	32	17	10	5	3	1	68	15	397
2018	CR-03	38	23	19	12	4	4	0	64	16	26
2018	CR-04	34	37	15	7	4	2	1	74	11	239
2018	CR-05	32	24	21	15	5	2	1	57	20	126

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	45	28	16	7	3	1	1	74	9	398
2020	CR-03	46	31	15	8	0	0	0	77	8	13
2020	CR-04	45	30	14	7	3	0	1	76	10	236
2020	CR-05	44	24	21	5	2	2	2	71	7	140
2019	CR	36	30	18	9	5	1	1	68	14	365
2019	CR-04	36	30	19	7	5	1	2	68	12	225
2019	CR-05	35	31	17	12	5	0	0	66	17	109
2018	CR	31	32	18	10	7	1	1	65	17	396
2018	CR-03	35	31	15	12	4	4	0	68	16	26
2018	CR-04	31	36	17	9	6	1	1	68	15	239
2018	CR-05	31	26	22	13	8	1	0	57	21	125

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	47	28	12	8	3	0	1	77	11	401
2020	CR-03	54	31	0	15	0	0	0	85	15	13
2020	CR-04	46	29	11	8	3	1	2	77	12	237
2020	CR-05	49	27	16	7	1	0	0	76	8	142
2019	CR	38	28	18	8	5	1	1	68	14	365
2019	CR-04	39	28	18	7	6	0	2	69	13	226
2019	CR-05	34	28	19	12	6	1	1	63	18	108
2018	CR	36	27	18	9	7	1	1	65	17	396
2018	CR-03	35	38	12	8	8	0	0	73	15	26
2018	CR-04	38	26	17	8	8	1	1	66	16	238
2018	CR-05	33	26	21	12	6	0	1	60	18	126

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	52	23	13	7	3	0	1	76	11	401
2020	CR-03	46	23	15	8	8	0	0	69	15	13
2020	CR-04	53	22	13	7	3	1	1	76	10	236
2020	CR-05	50	26	13	7	3	0	1	76	11	143
2019	CR	44	24	11	11	8	1	1	70	19	363
2019	CR-04	47	24	10	8	8	0	2	73	17	224
2019	CR-05	34	28	12	17	8	2	0	63	25	109

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	36	32	18	9	5	0	1	69	14	399
2020	CR-03	38	31	31	0	0	0	0	69	0	13
2020	CR-04	34	32	17	10	6	0	1	67	16	236
2020	CR-05	39	32	18	8	3	1	0	72	11	142

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	40	30	19	6	4	1	1	71	10	398
2020	CR-03	46	38	8	0	8	0	0	85	8	13
2020	CR-04	42	29	18	6	4	0	1	72	10	234
2020	CR-05	36	32	20	7	4	1	0	68	11	142
2019	CR	39	31	19	6	3	1	0	71	9	362
2019	CR-04	40	28	22	6	2	1	0	69	8	224
2019	CR-05	37	39	13	6	4	1	0	77	9	107
2018	CR	34	31	17	9	7	1	1	66	17	392
2018	CR-03	38	31	8	12	8	4	0	72	20	26
2018	CR-04	38	29	18	7	6	0	1	68	13	235
2018	CR-05	27	33	16	13	10	1	1	61	23	125

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	53	28	13	3	3	0	1	82	5	398
2020	CR-03	54	31	15	0	0	0	0	85	0	13
2020	CR-04	52	31	12	2	3	0	0	83	5	236
2020	CR-05	56	23	12	4	3	0	3	81	7	140
2019	CR	55	23	10	5	4	1	2	80	9	362
2019	CR-04	56	23	8	5	5	0	2	82	11	223
2019	CR-05	52	25	15	5	2	1	1	78	7	108
2018	CR	56	20	12	5	3	1	3	79	8	394
2018	CR-03	48	36	12	4	0	0	0	84	4	25
2018	CR-04	58	17	12	5	3	1	4	79	9	239
2018	CR-05	54	22	15	4	3	2	1	78	7	124

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	39	33	16	7	5	0	72	12	398
2020	CR-03	38	38	8	0	15	0	77	15	13
2020	CR-04	41	30	18	6	5	0	71	11	233
2020	CR-05	36	38	13	8	3	1	75	12	143

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	66	19	8	2	2	0	3	88	4	397
2020	CR-03	77	0	8	8	0	0	8	83	8	13
2020	CR-04	67	21	8	1	2	0	1	89	3	234
2020	CR-05	66	17	9	2	1	0	5	87	4	141
2019	CR	68	13	5	4	2	2	5	88	7	365
2019	CR-04	68	12	4	5	3	2	6	87	9	226
2019	CR-05	67	18	6	4	1	1	4	89	5	109
2018	CR	67	13	6	3	4	3	4	86	7	391
2018	CR-03	64	20	4	0	4	4	4	91	4	25
2018	CR-04	71	12	5	3	4	2	3	88	7	234
2018	CR-05	61	13	10	3	4	3	6	82	8	126

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	75	11	3	3	3	2	4	91	6	400
2020	CR-03	85	0	0	8	8	0	0	85	15	13
2020	CR-04	77	10	3	2	3	2	3	92	5	235
2020	CR-05	70	14	2	3	4	1	6	90	8	143
2019	CR	61	17	8	6	6	1	2	80	12	368
2019	CR-04	61	18	8	5	7	0	2	80	12	228
2019	CR-05	61	17	7	6	6	0	3	80	12	109
2018	CR	62	16	8	3	7	2	3	82	10	394
2018	CR-03	65	23	8	4	0	0	0	88	4	26
2018	CR-04	64	13	8	2	6	2	4	82	9	236
2018	CR-05	56	21	8	2	9	2	2	80	12	126

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	63	23	7	1	3	0	3	89	4	397
2020	CR-03	46	8	31	8	8	0	0	54	15	13
2020	CR-04	64	25	5	1	3	0	3	92	4	234
2020	CR-05	63	21	9	1	2	0	3	87	4	141
2019	CR	51	26	10	6	4	1	2	79	10	366
2019	CR-04	50	26	11	7	4	1	2	78	11	227
2019	CR-05	54	28	8	4	5	0	2	83	8	108
2018	CR	44	30	15	6	5	1	1	74	11	400
2018	CR-03	50	31	4	15	0	0	0	81	15	26
2018	CR-04	45	30	13	6	4	1	0	76	10	240
2018	CR-05	40	28	20	4	7	0	2	69	11	128

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	66	18	5	6	3	0	2	86	9	399
2020	CR-03	54	15	8	23	0	0	0	69	23	13
2020	CR-04	67	17	6	6	3	0	2	86	8	236
2020	CR-05	64	20	4	4	5	0	3	86	9	142
2019	CR	56	20	10	5	6	0	2	79	11	367
2019	CR-04	56	20	11	4	7	0	1	77	11	227
2019	CR-05	61	19	7	5	6	0	2	81	11	109
2018	CR	54	19	11	7	7	1	1	75	14	398
2018	CR-03	64	12	4	20	0	0	0	76	20	25
2018	CR-04	54	21	10	5	8	1	1	77	13	240
2018	CR-05	53	16	15	8	6	2	2	71	14	127

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	66	3	1	1	0	0	30	98	1	400
2020	CR-03	54	8	0	0	8	0	31	89	11	13
2020	CR-04	68	1	0	1	0	0	30	98	1	236
2020	CR-05	64	6	1	0	0	1	29	99	0	142
2019	CR	58	4	3	1	0	0	32	93	2	364
2019	CR-04	60	4	3	1	0	0	31	93	3	224
2019	CR-05	58	5	3	1	0	0	34	94	1	109
2018	CR	60	4	2	1	0	1	33	97	1	399
2018	CR-03	73	4	0	0	0	0	23	100	0	26
2018	CR-04	57	6	2	1	0	1	33	96	1	239
2018	CR-05	63	2	2	0	0	1	34	98	0	128

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	65	18	9	3	0	1	6	88	3	400
2020	CR-03	54	23	15	8	0	0	0	77	8	13
2020	CR-04	68	17	7	3	0	0	6	90	3	237
2020	CR-05	60	19	11	2	0	1	6	86	2	141
2019	CR	61	18	6	4	2	1	7	86	7	369
2019	CR-04	65	17	5	4	1	0	8	89	6	229
2019	CR-05	53	23	6	5	5	1	7	83	10	109
2018	CR	61	17	10	4	2	1	6	83	6	398
2018	CR-03	58	15	8	4	4	0	12	83	9	26
2018	CR-04	64	18	7	4	0	1	5	88	5	238
2018	CR-05	55	14	16	5	3	0	7	74	8	128

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	59	20	9	4	5	0	3	81	10	401
2020	CR-03	69	8	8	0	15	0	0	77	15	13
2020	CR-04	60	19	8	5	5	0	3	82	10	237
2020	CR-05	54	21	11	3	6	1	3	79	10	142
2019	CR	54	22	11	4	3	3	2	81	8	368
2019	CR-04	52	23	12	5	3	3	2	79	8	227
2019	CR-05	59	21	10	3	2	3	3	85	5	110
2018	CR	52	21	8	5	7	3	4	79	12	398
2018	CR-03	58	23	4	4	8	0	4	84	12	26
2018	CR-04	49	23	9	4	8	3	4	77	14	238
2018	CR-05	55	20	8	5	3	4	5	82	9	128

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	47	26	16	7	3	0	1	74	10	400
2020	CR-03	62	15	15	8	0	0	0	77	8	13
2020	CR-04	48	27	15	7	3	0	0	75	10	235
2020	CR-05	44	27	15	8	3	1	3	74	11	143
2019	CR	53	27	10	5	1	0	3	82	7	367
2019	CR-04	51	25	11	8	1	0	3	79	10	228
2019	CR-05	55	29	9	2	1	0	4	88	3	109
2018	CR	52	23	15	5	3	1	3	77	8	398
2018	CR-03	48	32	4	8	4	0	4	83	13	25
2018	CR-04	50	23	17	3	3	1	2	76	6	240
2018	CR-05	54	22	11	7	2	0	3	79	10	127

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	33	40	17	7	3	1	74	9	399
2020	CR-03	38	31	15	8	8	0	69	15	13
2020	CR-04	34	36	19	7	3	1	71	10	235
2020	CR-05	31	46	13	6	1	1	79	8	142

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	20	41	28	8	2	0	61	10	402
2020	CR-03	15	15	62	0	8	0	31	8	13
2020	CR-04	21	39	28	9	2	0	61	11	237
2020	CR-05	19	46	26	7	2	0	65	9	143
2019	CR	26	33	27	8	5	0	59	13	371
2019	CR-04	27	33	27	7	7	0	60	13	230
2019	CR-05	23	35	27	10	5	0	58	15	110
2018	CR	19	34	28	11	6	1	54	18	401
2018	CR-03	40	24	32	0	4	0	64	4	25
2018	CR-04	19	36	28	10	6	1	56	16	242
2018	CR-05	16	32	27	16	8	1	48	24	128

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	8	13	39	27	13	0	40	21	397
2020	CR-03	15	8	38	23	15	0	38	23	13
2020	CR-04	9	12	38	28	14	0	41	20	232
2020	CR-05	7	16	40	25	12	0	37	23	143
2019	CR	10	14	37	25	14	0	39	24	366
2019	CR-04	10	13	32	27	17	0	44	24	225
2019	CR-05	9	16	42	25	8	0	33	25	110
2018	CR	13	16	35	23	13	1	35	29	389
2018	CR-03	8	20	36	16	20	0	36	28	25
2018	CR-04	12	14	36	24	13	1	38	26	234
2018	CR-05	15	19	33	21	10	1	32	35	124

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	49	33	11	5	1	0	0	82	7	401
2020	CR-03	38	38	15	8	0	0	0	77	8	13
2020	CR-04	50	31	12	5	1	0	0	82	6	236
2020	CR-05	48	36	10	6	1	0	0	83	7	143
2019	CR	30	32	19	8	8	1	1	64	17	369
2019	CR-04	32	32	20	7	7	1	0	65	14	229
2019	CR-05	24	35	17	8	14	1	1	60	22	109
2018	CR	23	39	20	9	7	2	1	63	16	397
2018	CR-03	23	42	15	8	4	8	0	71	13	26
2018	CR-04	26	39	20	8	5	2	0	66	13	240
2018	CR-05	17	39	21	11	10	2	1	57	21	125

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	44	26	15	9	3	3	73	12	399
2020	CR-03	23	38	15	8	15	0	62	23	13
2020	CR-04	45	26	14	8	3	3	74	12	235
2020	CR-05	45	26	15	9	1	3	73	11	142

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	46	21	10	12	9	1	1	68	21	399
2020	CR-03	31	23	15	15	15	0	0	54	31	13
2020	CR-04	45	22	11	11	8	1	1	69	20	236
2020	CR-05	48	20	10	13	9	1	0	68	22	141

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	52	22	16	4	2	3	1	77	7	401
2020	CR-03	31	23	31	8	8	0	0	54	15	13
2020	CR-04	53	24	12	4	3	2	3	80	7	236
2020	CR-05	51	18	20	3	2	5	0	73	6	143

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	39	31	15	8	5	1	1	71	14	401
2020	CR-03	23	38	15	15	0	8	0	67	17	13
2020	CR-04	42	31	13	7	5	1	1	74	13	236
2020	CR-05	36	29	19	9	6	1	0	66	15	143
2019	CR	26	29	19	13	11	2	0	56	24	371
2019	CR-04	27	32	19	10	10	2	0	60	21	230
2019	CR-05	19	26	22	16	15	2	0	46	31	110
2018	CR	23	28	18	18	11	1	1	52	30	400
2018	CR-03	35	27	12	12	12	4	0	64	24	26
2018	CR-04	26	28	18	18	8	1	1	55	27	241
2018	CR-05	15	28	20	20	16	1	1	43	36	127

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	49	35	8	5	2	85	7	401
2020	CR-03	31	46	15	8	0	77	8	13
2020	CR-04	48	36	6	5	4	84	9	237
2020	CR-05	52	35	9	4	0	87	4	142

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	47	36	8	5	2	1	84	8	402
2020	CR-03	31	54	15	0	0	0	85	0	13
2020	CR-04	45	38	8	5	3	1	84	9	237
2020	CR-05	52	32	8	7	0	0	85	7	143

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	44	34	15	4	1	1	1	80	5	396
2020	CR-03	23	62	8	0	8	0	0	85	8	13
2020	CR-04	42	34	15	6	2	1	0	77	7	232
2020	CR-05	49	33	14	1	0	1	1	84	1	142

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	48	32	10	3	2	2	1	84	5	401
2020	CR-03	31	31	23	8	0	0	8	67	8	13
2020	CR-04	47	36	7	3	4	2	1	86	7	236
2020	CR-05	52	27	14	1	0	3	1	84	1	143

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	62	13	8	1	1	10	5	88	3	400
2020	CR-03	54	23	8	0	0	8	8	91	0	13
2020	CR-04	59	14	7	2	2	10	7	87	4	236
2020	CR-05	68	11	8	1	1	9	3	89	2	142

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	56	28	11	2	2	0	85	4	402
2020	CR-03	38	23	38	0	0	0	62	0	13
2020	CR-04	57	26	11	2	3	1	84	5	237
2020	CR-05	57	32	8	2	1	0	89	3	143

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	53	25	9	8	4	1	1	80	11	398
2020	CR-03	42	25	0	33	0	0	0	67	33	12
2020	CR-04	52	27	9	6	3	2	0	81	10	235
2020	CR-05	54	24	10	7	4	1	1	79	11	142

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	56	26	8	6	3	0	0	83	9	401
2020	CR-03	38	31	0	23	8	0	0	69	31	13
2020	CR-04	56	25	8	6	5	0	0	81	11	237
2020	CR-05	58	27	8	4	1	1	1	87	5	142

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	11	89	394
2020	CR-03	0	100	13
2020	CR-04	13	87	233
2020	CR-05	9	91	139

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	18	82	399
2020	CR-03	8	92	13
2020	CR-04	17	83	236
2020	CR-05	21	79	141
2019	CR	25	75	370
2019	CR-04	23	77	230
2019	CR-05	32	68	109

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	53	47	73
2020	CR-04	59	41	41

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	81	19	73
2020	CR-04	83	17	41
2019	CR	84	16	94
2019	CR-04	88	12	52

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	61	22	8	5	3	83	8	59
2020	CR-04	68	21	6	3	3	88	6	34
2019	CR	48	33	10	6	3	81	9	79
2019	CR-04	46	39	11	2	2	85	4	46

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	52	26	10	5	2	2	2	82	7	401
2020	CR-03	46	23	23	0	0	0	8	75	0	13
2020	CR-04	51	27	9	5	2	3	2	83	7	237
2020	CR-05	52	25	11	6	2	1	3	81	8	142

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	28	48	23	2	63	37	400
2020	CR-03	38	54	8	0	58	42	13
2020	CR-04	26	49	22	2	65	35	236
2020	CR-05	29	44	26	1	61	39	142

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	46	54	111
2020	CR-04	50	50	62
2020	CR-05	46	54	41

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	25	18	17	16	19	5	45	37	111
2020	CR-04	21	19	19	13	21	6	43	36	62
2020	CR-05	34	17	17	12	17	2	53	30	41

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	14	21	19	18	26	2	36	45	111
2020	CR-04	10	23	19	19	26	3	33	47	62
2020	CR-05	22	20	22	10	27	0	41	37	41

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	45	14	11	9	7	3	11	69	18	400
2020	CR-03	46	23	8	0	0	0	23	90	0	13
2020	CR-04	46	12	10	11	7	3	11	67	21	236
2020	CR-05	44	18	13	8	6	4	9	70	15	142
2019	CR	40	19	14	9	10	2	6	64	21	363
2019	CR-04	45	18	12	8	9	2	7	69	18	225
2019	CR-05	27	23	18	11	12	4	5	55	25	110
2018	CR	39	14	16	9	12	1	10	59	23	398
2018	CR-03	40	12	16	0	12	0	20	65	15	25
2018	CR-04	41	13	16	9	10	1	9	60	22	240
2018	CR-05	33	17	17	9	16	0	9	54	28	127

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Indigenous Services Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack