2020 Public Service Employee Survey Results for Indigenous Services Canada by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 32 46 4 13 4 0 0 79 17 2950
2020 Term 45 40 3 9 4 0 0 85 12 255
2020 Casual 47 43 2 4 5 0 0 89 9 45
2020 Student 50 38 0 8 4 0 0 88 12 26

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 75 18 3 2 1 0 1 94 3 2939
2020 Term 77 17 1 2 3 0 0 94 4 256
2020 Casual 73 24 2 2 0 0 0 96 2 45
2020 Student 81 8 4 0 4 4 0 92 4 26

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 37 38 10 11 3 0 1 76 14 2948
2020 Term 45 33 7 11 3 0 1 79 14 255
2020 Casual 41 32 14 7 0 0 6 78 8 45
2020 Student 38 42 0 8 12 0 0 81 19 26
2019 Indeterminate (permanent) 37 36 7 12 7 0 0 74 19 2591
2019 Term 51 33 6 6 4 0 0 84 10 173
2019 Student 61 25 5 4 5 0 0 86 9 80

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 31 39 12 12 5 0 1 71 17 2935
2020 Term 34 43 8 14 2 0 0 77 16 257
2020 Casual 35 50 9 2 5 0 0 85 7 44
2020 Student 46 27 0 19 4 4 0 76 24 26
2019 Indeterminate (permanent) 23 39 13 16 8 0 0 63 24 2581
2019 Term 26 39 12 19 3 0 0 65 22 173
2019 Student 26 41 11 15 6 0 0 68 21 80
2018 Indeterminate (permanent) 20 43 11 17 9 0 1 64 25 2364
2018 Term 22 39 11 18 9 0 1 61 27 215
2018 Student 38 44 6 10 0 2 0 84 10 52

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 41 37 10 8 3 0 0 78 11 2923
2020 Term 52 27 8 9 4 0 1 79 13 255
2020 Casual 37 50 8 2 0 0 4 90 2 44
2020 Student 58 31 8 0 4 0 0 88 4 26
2019 Indeterminate (permanent) 37 37 11 9 5 0 0 75 14 2578
2019 Term 47 30 7 14 2 0 0 77 16 174
2019 Student 53 35 8 5 0 0 0 88 5 80

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 42 32 10 10 6 0 0 74 16 2937
2020 Term 53 22 10 7 7 0 0 75 15 254
2020 Casual 62 28 7 2 2 0 0 90 4 45
2020 Student 58 15 15 8 0 0 4 76 8 26
2019 Indeterminate (permanent) 38 34 10 11 7 0 0 72 18 2586
2019 Term 53 21 13 9 4 0 0 74 13 175
2019 Student 55 26 10 6 1 1 0 82 8 80
2018 Indeterminate (permanent) 36 34 11 12 7 0 0 70 18 2364
2018 Term 37 42 12 5 2 0 1 80 7 215
2018 Student 56 33 4 2 4 0 2 90 6 52

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 41 39 10 7 3 0 0 80 10 2941
2020 Term 48 34 11 5 3 0 0 81 7 256
2020 Casual 58 26 10 4 2 0 0 84 5 45
2020 Student 42 35 12 4 8 0 0 77 12 26
2019 Indeterminate (permanent) 36 41 10 8 5 0 0 78 13 2591
2019 Term 38 41 12 5 3 0 0 79 8 173
2019 Student 42 38 10 7 2 0 0 80 10 81
2018 Indeterminate (permanent) 33 41 12 9 5 0 0 74 13 2352
2018 Term 31 46 13 7 3 0 0 77 10 214
2018 Student 33 40 15 8 4 0 0 73 12 52

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 34 34 13 12 6 0 0 68 19 2941
2020 Term 42 33 12 7 6 0 0 75 13 256
2020 Casual 43 45 6 2 2 0 2 90 4 45
2020 Student 62 23 12 4 0 0 0 85 4 26
2019 Indeterminate (permanent) 27 36 14 13 9 0 0 63 23 2589
2019 Term 39 33 16 8 3 0 0 73 12 174
2019 Student 56 30 8 3 4 0 0 86 6 80
2018 Indeterminate (permanent) 24 33 16 14 12 1 0 57 27 2362
2018 Term 34 36 14 10 5 0 0 71 15 215
2018 Student 46 31 13 6 2 0 2 78 8 52

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 33 40 11 12 4 0 0 73 16 2927
2020 Term 43 36 11 7 4 0 0 79 10 256
2020 Casual 36 49 12 2 2 0 0 84 4 45
2020 Student 38 46 4 8 4 0 0 85 12 26
2019 Indeterminate (permanent) 29 41 11 12 7 0 0 70 19 2579
2019 Term 31 37 15 13 3 0 0 69 16 175
2019 Student 35 36 19 5 5 0 0 71 10 80
2018 Indeterminate (permanent) 25 43 12 12 8 0 0 68 20 2356
2018 Term 31 41 13 9 6 0 0 72 15 216
2018 Student 25 50 13 8 4 0 0 75 12 52

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 48 36 8 5 2 0 0 85 7 2930
2020 Term 55 33 7 3 3 0 0 88 5 254
2020 Casual 52 40 7 2 0 0 0 92 2 44
2020 Student 58 31 4 8 0 0 0 88 8 26
2019 Indeterminate (permanent) 40 39 11 6 4 0 0 79 9 2576
2019 Term 51 33 10 4 1 0 0 84 5 173
2019 Student 48 34 5 10 3 1 0 82 13 80
2018 Indeterminate (permanent) 41 40 10 5 3 1 0 82 8 2358
2018 Term 47 39 5 4 2 2 0 88 7 216
2018 Student 45 39 6 8 2 0 0 84 10 51

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 36 33 13 11 7 0 0 70 17 2935
2020 Term 45 33 11 5 6 0 0 78 11 255
2020 Casual 57 32 9 2 0 0 0 89 2 45
2020 Student 54 31 8 4 4 0 0 85 8 26
2019 Indeterminate (permanent) 30 36 13 12 9 0 0 66 21 2587
2019 Term 42 29 15 10 3 0 0 72 13 175
2019 Student 49 33 13 5 1 0 0 81 6 80
2018 Indeterminate (permanent) 25 38 13 14 10 0 0 63 24 2348
2018 Term 34 39 11 11 5 0 0 73 16 216
2018 Student 46 30 10 6 8 0 0 76 14 50

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 58 30 8 2 2 0 0 88 4 2927
2020 Term 54 32 9 2 3 0 0 86 5 256
2020 Casual 57 34 4 4 2 0 0 91 5 45
2020 Student 54 35 8 4 0 0 0 88 4 26
2019 Indeterminate (permanent) 54 33 8 3 2 0 0 87 5 2568
2019 Term 55 30 10 4 1 0 0 85 5 174
2019 Student 50 31 15 3 1 0 0 81 4 80
2018 Indeterminate (permanent) 52 33 10 4 1 0 0 85 6 2343
2018 Term 48 39 8 4 1 0 0 87 5 212
2018 Student 47 33 14 4 2 0 0 80 6 51

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 36 37 12 10 5 0 0 73 15 2926
2020 Term 34 39 14 9 4 0 0 73 13 255
2020 Casual 47 32 8 5 2 0 6 84 8 45
2020 Student 58 19 8 15 0 0 0 77 15 26
2019 Indeterminate (permanent) 31 37 13 11 7 0 0 68 18 2571
2019 Term 31 36 16 12 5 0 0 67 17 174
2019 Student 41 31 13 9 4 0 3 74 13 80
2018 Indeterminate (permanent) 27 40 13 12 9 0 0 67 21 2349
2018 Term 32 41 13 10 4 0 0 73 14 215
2018 Student 33 37 8 14 6 0 2 72 20 51

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 40 34 13 8 5 0 0 74 13 2937
2020 Term 41 35 14 6 4 0 0 76 10 256
2020 Casual 40 28 25 4 2 0 2 69 5 45
2020 Student 50 23 15 12 0 0 0 73 12 26
2019 Indeterminate (permanent) 36 35 14 9 6 0 0 71 16 2583
2019 Term 44 31 11 11 3 0 0 75 15 174
2019 Student 44 36 16 1 3 0 0 80 4 80
2018 Indeterminate (permanent) 31 35 16 11 7 0 0 66 18 2352
2018 Term 35 35 14 11 4 0 0 70 15 215
2018 Student 51 25 12 10 2 0 0 76 12 51

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 34 38 13 10 4 0 0 73 14 2919
2020 Term 43 38 8 8 3 0 0 81 11 255
2020 Casual 58 21 14 7 0 0 0 79 7 44
2020 Student 38 50 8 4 0 0 0 88 4 26
2019 Indeterminate (permanent) 29 38 14 12 6 0 0 67 19 2537
2019 Term 40 40 11 8 0 0 0 81 8 174
2019 Student 46 38 13 0 4 0 0 84 4 80
2018 Indeterminate (permanent) 26 37 15 13 9 0 0 63 22 2349
2018 Term 33 36 14 15 2 0 0 69 17 215
2018 Student 43 31 14 8 2 2 0 76 10 51

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 46 37 9 6 2 0 0 83 8 2947
2020 Term 56 29 9 3 3 0 0 85 6 256
2020 Casual 65 25 8 0 2 0 0 90 2 45
2020 Student 62 23 8 8 0 0 0 85 8 26
2019 Indeterminate (permanent) 41 39 10 6 3 0 0 81 9 2591
2019 Term 48 35 9 8 0 0 0 83 8 174
2019 Student 49 35 9 4 2 1 0 85 6 81
2018 Indeterminate (permanent) 38 39 12 7 3 0 0 78 11 2359
2018 Term 42 39 9 5 4 0 0 82 9 215
2018 Student 49 29 10 10 2 0 0 78 12 51

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 31 31 18 11 9 0 0 63 19 2928
2020 Term 45 32 14 5 3 0 1 78 8 256
2020 Casual 64 18 9 7 0 0 2 84 7 45
2020 Student 65 27 4 4 0 0 0 92 4 26
2019 Indeterminate (permanent) 29 31 20 11 8 0 1 60 19 2573
2019 Term 48 33 10 5 2 2 0 83 7 175
2019 Student 60 27 7 1 2 1 0 89 4 81
2018 Indeterminate (permanent) 29 31 21 11 8 0 1 61 19 2362
2018 Term 43 35 11 7 3 0 2 80 9 216
2018 Student 69 29 2 0 0 0 0 98 0 52

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 13 26 36 17 7 1 1 25 39 2947
2020 Term 8 21 28 23 17 1 0 41 30 255
2020 Casual 8 8 28 36 14 0 6 53 17 45
2020 Student 8 19 23 23 19 4 4 46 29 26
2019 Indeterminate (permanent) 14 27 37 15 5 1 1 21 41 2581
2019 Term 9 18 36 23 9 2 2 33 28 175
2019 Student 6 5 41 23 23 1 0 48 11 81
2018 Indeterminate (permanent) 14 27 38 14 6 1 1 20 42 2365
2018 Term 7 21 38 19 11 2 2 31 29 214
2018 Student 8 19 23 23 25 0 2 49 27 52

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 9 19 29 26 14 2 2 42 29 2927
2020 Term 5 11 23 30 27 3 2 59 17 255
2020 Casual 0 4 13 43 24 12 4 80 4 45
2020 Student 4 23 23 15 27 4 4 46 29 26
2019 Indeterminate (permanent) 17 25 30 17 8 2 1 26 43 2576
2019 Term 11 24 25 22 13 4 2 37 37 175
2019 Student 7 12 22 27 26 5 0 56 21 81
2018 Indeterminate (permanent) 17 26 29 18 8 1 1 26 45 2360
2018 Term 9 20 25 23 18 2 3 44 30 214
2018 Student 4 17 19 27 31 0 2 59 22 52

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 14 23 32 19 8 1 1 28 38 2937
2020 Term 10 15 28 22 20 2 2 45 26 255
2020 Casual 2 13 30 30 22 0 4 54 15 45
2020 Student 15 4 35 15 15 12 4 36 23 26
2019 Indeterminate (permanent) 20 26 30 16 6 1 1 22 47 2574
2019 Term 13 24 25 24 9 3 3 35 39 174
2019 Student 8 21 28 21 19 1 3 42 30 80
2018 Indeterminate (permanent) 22 28 27 15 6 1 1 21 51 2356
2018 Term 17 17 26 21 13 3 3 36 36 213
2018 Student 19 19 23 17 13 2 6 33 42 52

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 11 18 33 25 11 0 1 37 30 2926
2020 Term 3 7 24 33 28 2 2 64 11 256
2020 Casual 0 0 18 38 37 0 8 80 0 45
2020 Student 4 4 27 23 38 4 0 64 8 26
2019 Indeterminate (permanent) 10 17 37 24 11 1 1 35 27 2572
2019 Term 4 6 20 41 25 1 2 68 10 174
2019 Student 1 6 19 39 34 0 1 73 8 80
2018 Indeterminate (permanent) 11 19 35 23 10 1 2 34 31 2354
2018 Term 5 8 25 37 20 6 1 60 13 213
2018 Student 4 12 19 25 38 0 2 65 16 52

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 15 22 29 19 12 1 2 32 39 2940
2020 Term 6 14 20 25 29 3 3 58 21 257
2020 Casual 7 2 14 23 44 0 9 74 10 45
2020 Student 8 4 27 19 31 8 4 57 13 26
2019 Indeterminate (permanent) 19 23 30 16 9 1 1 26 44 2585
2019 Term 8 11 29 20 25 4 3 48 21 175
2019 Student 8 6 14 33 33 4 4 70 15 80
2018 Indeterminate (permanent) 22 25 27 16 8 1 1 24 48 2358
2018 Term 11 17 24 23 18 4 3 44 30 213
2018 Student 6 8 10 40 35 0 2 76 14 52

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 12 19 28 23 14 2 2 38 32 2931
2020 Term 7 15 18 23 28 7 3 56 24 256
2020 Casual 0 10 9 10 48 11 13 76 13 44
2020 Student 8 12 15 4 50 8 4 61 22 26
2019 Indeterminate (permanent) 19 24 29 15 11 2 1 26 44 2574
2019 Term 13 19 22 19 17 8 4 40 35 175
2019 Student 9 10 22 25 23 9 2 54 21 81
2018 Indeterminate (permanent) 20 25 27 16 8 2 2 25 47 2358
2018 Term 11 20 29 17 15 4 4 35 33 212
2018 Casual 3 18 18 24 20 11 7 53 24 42
2018 Student 8 14 18 22 33 2 4 58 23 51

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 15 23 33 17 9 2 2 27 39 2933
2020 Term 7 10 32 23 23 3 2 48 18 258
2020 Casual 2 9 36 16 35 0 2 52 11 45
2020 Student 12 8 19 12 35 12 4 55 23 26
2019 Indeterminate (permanent) 20 25 32 14 6 2 1 21 46 2574
2019 Term 10 14 31 23 16 5 1 42 25 174
2019 Student 11 11 27 20 22 6 2 46 24 81
2018 Indeterminate (permanent) 22 27 30 14 5 2 1 19 50 2366
2018 Term 13 16 28 24 13 3 1 39 31 213
2018 Student 15 10 35 15 19 0 6 37 27 52

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 10 21 37 23 8 0 1 32 31 2940
2020 Term 8 17 33 26 14 1 1 41 25 258
2020 Casual 7 6 40 29 16 0 2 46 13 45
2020 Student 15 19 42 12 12 0 0 23 35 26
2019 Indeterminate (permanent) 16 25 31 18 8 1 1 27 41 2583
2019 Term 8 20 31 20 19 1 0 39 29 175
2019 Student 11 17 28 22 19 1 1 42 29 81
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 27 30 20 10 7 4 3 61 18 2940
2020 Term 32 30 17 7 6 6 3 67 14 257
2020 Casual 33 23 15 0 4 11 14 75 5 45
2020 Student 46 15 12 4 0 19 4 80 5 26
2019 Indeterminate (permanent) 25 30 16 12 11 3 2 59 24 2589
2019 Term 35 20 23 8 4 6 5 62 13 175
2019 Student 40 23 14 4 4 9 8 75 9 80
2018 Indeterminate (permanent) 20 30 20 14 11 4 2 53 26 2353
2018 Term 23 34 19 8 8 6 3 62 17 217
2018 Student 31 31 14 2 6 10 6 74 9 51

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 45 29 9 10 7 1 0 74 17 2938
2020 Term 57 22 6 9 5 1 0 79 14 258
2020 Casual 76 12 4 2 0 4 2 94 2 45
2020 Student 58 23 12 8 0 0 0 81 8 26
2019 Indeterminate (permanent) 40 29 9 12 9 1 0 70 21 2588
2019 Term 50 23 14 9 3 0 0 74 12 175
2019 Student 54 25 8 8 5 1 0 80 13 80
2018 Indeterminate (permanent) 37 30 10 11 10 1 0 68 21 2347
2018 Term 43 30 11 9 6 1 0 73 15 216
2018 Student 61 24 4 10 2 0 0 84 12 51

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 50 32 8 7 3 0 0 82 10 2927
2020 Term 57 30 6 6 1 0 0 87 7 255
2020 Casual 76 14 5 0 0 0 6 95 0 45
2020 Student 81 19 0 0 0 0 0 100 0 26
2019 Indeterminate (permanent) 42 33 8 11 6 0 0 75 17 2584
2019 Term 53 27 6 9 5 0 0 80 14 175
2019 Student 63 26 4 5 3 0 0 89 8 80
2018 Indeterminate (permanent) 38 38 10 9 5 0 0 76 14 2348
2018 Term 47 33 7 9 4 0 0 80 13 216
2018 Student 57 31 6 4 2 0 0 88 6 51

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 45 35 10 6 3 1 0 81 9 2926
2020 Term 47 35 11 4 1 2 0 84 5 255
2020 Casual 66 21 7 0 0 0 6 93 0 45
2020 Student 62 23 15 0 0 0 0 85 0 26
2019 Indeterminate (permanent) 40 35 12 7 4 1 0 77 11 2584
2019 Term 44 32 14 7 1 1 1 78 8 174
2019 Student 55 26 8 4 5 0 3 83 9 80
2018 Indeterminate (permanent) 35 40 13 7 4 1 0 76 11 2351
2018 Term 41 32 18 6 2 0 1 73 9 214
2018 Student 59 33 4 2 2 0 0 92 4 51

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 46 25 13 6 5 4 2 75 11 2944
2020 Term 49 24 10 5 5 5 2 79 10 258
2020 Casual 49 12 11 2 0 14 12 83 2 45
2020 Student 54 15 0 8 12 12 0 78 22 26
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 54 24 12 5 3 0 2 80 7 2939
2020 Term 41 31 13 2 3 3 7 79 6 257
2020 Casual 44 19 14 0 0 0 23 82 0 45
2020 Student 38 23 12 8 4 4 12 73 14 26
2019 Indeterminate (permanent) 49 28 13 4 4 1 2 79 8 2591
2019 Term 43 24 23 3 0 3 5 72 3 175
2019 Student 46 25 12 7 1 1 7 77 9 81

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 47 28 12 7 5 0 0 75 13 2941
2020 Term 51 28 11 5 4 0 1 80 9 257
2020 Casual 61 18 13 6 2 0 0 79 8 45
2020 Student 46 31 8 12 4 0 0 77 15 26
2019 Indeterminate (permanent) 41 30 12 8 7 0 0 72 15 2586
2019 Term 49 27 16 4 2 1 1 78 6 175
2019 Student 60 20 9 6 4 0 1 81 10 81
2018 Indeterminate (permanent) 36 33 12 10 7 1 0 70 18 2346
2018 Term 40 37 9 11 2 0 1 78 13 214
2018 Student 62 25 8 4 2 0 0 87 6 52

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 50 23 14 6 5 2 1 75 11 2936
2020 Term 52 25 13 2 3 4 1 81 5 257
2020 Casual 64 11 11 6 0 2 6 82 6 44
2020 Student 65 23 4 4 0 0 4 92 4 26

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 47 29 12 7 4 0 0 76 11 2938
2020 Term 54 26 12 6 2 0 0 80 8 257
2020 Casual 62 30 2 4 2 0 0 92 6 45
2020 Student 58 27 4 8 4 0 0 85 12 26
2019 Indeterminate (permanent) 42 30 10 10 7 0 0 73 17 2575
2019 Term 50 29 13 5 1 1 2 80 6 175
2019 Student 59 19 10 9 1 1 1 80 10 81
2018 Indeterminate (permanent) 40 30 11 10 8 1 0 70 18 2336
2018 Term 50 31 11 5 3 0 0 81 7 214
2018 Student 59 27 8 6 0 0 0 86 6 51

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 37 63 2947
2020 Term 35 65 257
2020 Casual 32 68 45
2020 Student 50 50 26

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 51 17 10 3 3 4 12 82 7 2946
2020 Term 47 20 11 2 3 5 12 80 6 257
2020 Casual 51 16 7 2 0 8 16 88 3 45
2020 Student 65 12 0 0 0 12 12 100 0 26

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 55 23 10 7 4 0 0 79 11 2952
2020 Term 54 32 9 3 3 0 0 86 5 258
2020 Casual 62 23 6 6 2 0 0 86 8 44
2020 Student 62 27 4 8 0 0 0 88 8 26
2019 Indeterminate (permanent) 49 27 10 7 6 0 0 76 14 2591
2019 Term 58 26 10 4 2 0 1 84 5 175
2019 Student 63 19 10 6 1 0 1 83 8 81
2018 Indeterminate (permanent) 46 26 12 8 7 1 0 73 15 2340
2018 Term 57 27 6 5 5 0 0 85 10 214
2018 Student 76 14 6 4 0 0 0 90 4 51
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 36 31 14 8 6 6 0 71 15 2948
2020 Term 54 25 9 5 2 5 0 83 8 257
2020 Casual 64 11 7 6 2 10 0 83 9 44
2020 Student 62 15 4 0 4 15 0 91 5 26
2019 Indeterminate (permanent) 27 33 17 11 8 4 0 63 20 2587
2019 Term 44 35 12 2 1 4 0 83 4 175
2019 Student 62 23 9 1 2 2 0 87 4 81
2018 Indeterminate (permanent) 24 32 18 12 10 5 1 58 23 2363
2018 Term 41 28 15 5 4 7 1 75 9 216
2018 Student 56 27 4 6 2 6 0 88 8 52

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 34 32 16 9 7 2 0 67 17 2939
2020 Term 53 26 10 6 3 2 0 81 9 256
2020 Casual 62 18 5 6 2 8 0 87 8 45
2020 Student 54 27 4 4 0 12 0 91 4 26
2019 Indeterminate (permanent) 24 33 17 14 11 2 0 58 25 2584
2019 Term 46 33 13 5 1 2 0 81 6 174
2019 Student 59 22 11 2 4 1 0 83 6 81
2018 Indeterminate (permanent) 22 32 17 14 13 2 1 55 27 2366
2018 Term 39 28 17 5 6 5 0 70 12 216
2018 Student 61 20 8 6 2 4 0 84 8 51

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 24 33 19 12 8 4 0 60 20 2935
2020 Term 39 32 14 5 5 4 0 75 11 258
2020 Casual 56 21 7 8 0 6 2 84 8 45
2020 Student 31 35 15 4 0 15 0 77 5 26
2019 Indeterminate (permanent) 18 30 20 16 12 4 0 50 30 2580
2019 Term 37 29 16 11 1 5 1 70 13 175
2019 Student 45 21 10 10 5 9 0 73 16 80
2018 Indeterminate (permanent) 14 29 21 17 14 4 1 45 33 2359
2018 Term 25 31 17 11 6 11 0 63 18 215
2018 Student 46 25 6 10 6 8 0 77 17 52

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 24 36 16 14 9 2 0 61 23 2941
2020 Term 40 32 12 9 5 2 0 73 14 257
2020 Casual 55 20 5 6 2 12 0 86 9 44
2020 Student 31 38 8 12 4 8 0 75 17 26
2019 Indeterminate (permanent) 17 29 18 20 14 2 0 46 35 2583
2019 Term 31 32 16 14 5 2 0 64 19 175
2019 Student 42 27 10 10 5 6 0 74 16 81
2018 Indeterminate (permanent) 14 29 17 20 18 2 0 44 38 2365
2018 Term 21 36 16 10 11 6 0 60 22 215
2018 Student 37 31 12 12 6 4 0 70 18 52

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 34 17 12 7 9 12 9 66 19 2943
2020 Term 43 17 7 6 8 14 5 74 18 258
2020 Casual 46 11 7 10 4 16 7 74 17 45
2020 Student 31 19 19 8 4 15 4 62 14 26
2019 Indeterminate (permanent) 30 13 10 9 11 18 9 59 28 2598
2019 Term 34 12 10 10 7 21 5 62 24 174
2019 Student 25 14 15 7 14 21 5 52 28 81
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 27 43 16 8 3 1 0 72 12 2949
2020 Term 39 42 9 5 2 1 0 83 8 257
2020 Casual 54 28 13 2 2 2 0 83 4 45
2020 Student 31 54 4 4 4 4 0 88 8 26
2019 Indeterminate (permanent) 20 42 18 12 6 1 0 63 19 2591
2019 Term 37 38 13 11 1 0 0 75 12 175
2019 Student 40 41 9 5 4 2 0 82 9 81
2018 Indeterminate (permanent) 19 41 18 14 7 1 0 61 21 2348
2018 Term 29 42 15 10 3 2 0 72 13 215
2018 Student 35 39 10 14 2 0 0 75 16 51

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 18 34 21 18 8 2 0 52 27 2927
2020 Term 29 35 20 11 1 3 0 67 13 256
2020 Casual 41 32 19 0 2 6 0 78 2 45
2020 Student 27 31 15 12 8 4 4 63 21 26
2019 Indeterminate (permanent) 11 25 21 25 17 1 0 36 42 2583
2019 Term 23 34 17 18 5 3 0 59 24 175
2019 Student 26 33 18 14 6 4 0 61 21 80

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 29 34 16 12 6 2 1 65 19 2942
2020 Term 40 33 9 12 4 2 0 75 16 255
2020 Casual 36 39 7 4 2 13 0 86 6 44
2020 Student 27 31 8 15 12 8 0 63 29 26
2019 Indeterminate (permanent) 26 33 15 13 9 3 1 62 23 2588
2019 Term 34 31 14 15 2 3 0 68 18 174
2019 Student 35 30 16 7 2 7 2 71 11 81
2018 Indeterminate (permanent) 25 37 14 13 8 2 1 64 22 2358
2018 Term 31 33 13 12 9 2 0 66 21 216
2018 Student 39 31 12 6 6 4 2 75 13 51

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 30 36 19 9 5 1 0 67 14 2935
2020 Term 46 34 11 6 2 2 0 81 8 255
2020 Casual 53 24 7 6 2 8 0 84 9 45
2020 Student 27 42 19 8 0 4 0 72 8 26
2019 Indeterminate (permanent) 24 35 22 10 8 2 0 59 19 2586
2019 Term 42 28 24 5 1 1 0 70 6 174
2019 Student 48 26 15 4 4 2 1 77 8 81
2018 Indeterminate (permanent) 21 39 21 11 7 1 0 61 18 2353
2018 Term 33 36 16 10 3 2 0 70 13 214
2018 Student 48 30 12 8 2 0 0 78 10 50

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 19 22 19 14 14 10 2 47 32 2943
2020 Term 32 26 17 8 6 11 1 65 16 257
2020 Casual 33 22 11 3 2 23 7 78 6 45
2020 Student 27 27 12 12 8 15 0 64 23 26
2019 Indeterminate (permanent) 16 21 19 15 19 9 2 41 38 2588
2019 Term 24 18 25 9 6 14 3 51 18 175
2019 Student 36 16 16 6 2 15 9 68 11 81
2018 Indeterminate (permanent) 15 23 19 17 18 8 2 41 38 2358
2018 Term 20 23 26 7 10 14 2 50 20 215
2018 Student 31 16 10 14 6 16 8 62 26 51

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 26 31 19 12 8 2 0 59 21 2941
2020 Term 33 35 15 8 4 5 0 72 13 256
2020 Casual 57 17 2 4 5 13 3 87 10 44
2020 Student 38 35 15 4 4 4 0 76 8 26
2019 Indeterminate (permanent) 20 32 18 15 12 2 0 54 28 2588
2019 Term 36 31 14 11 3 4 1 71 15 175
2019 Student 48 27 7 7 4 6 0 80 12 81
2018 Indeterminate (permanent) 17 31 18 17 14 3 0 50 32 2357
2018 Term 32 27 19 6 9 7 0 63 16 217
2018 Student 33 39 14 8 2 4 0 76 10 51

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 23 27 17 14 14 3 2 53 29 2945
2020 Term 31 30 15 8 8 7 1 66 17 257
2020 Casual 39 15 11 5 2 10 18 76 9 45
2020 Student 31 15 23 8 4 15 4 57 14 26
2019 Indeterminate (permanent) 19 27 16 15 19 3 1 48 36 2590
2019 Term 25 33 16 13 7 3 3 62 21 174
2019 Student 38 21 16 7 2 6 9 70 12 81
2018 Indeterminate (permanent) 17 24 16 17 21 3 1 43 40 2362
2018 Term 23 25 20 13 13 5 2 51 28 216
2018 Student 36 28 12 8 4 6 6 73 14 50

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 47 24 14 7 4 1 3 74 11 2944
2020 Term 53 23 9 7 4 1 4 80 11 257
2020 Casual 59 4 6 9 0 4 17 81 12 45
2020 Student 38 23 27 0 8 0 4 64 8 26
2019 Indeterminate (permanent) 47 26 13 6 4 1 3 76 10 2586
2019 Term 57 25 10 3 2 0 3 85 5 175
2019 Student 47 19 17 5 1 0 11 74 7 81

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 47 25 14 6 4 1 3 75 10 2946
2020 Term 51 24 12 7 1 1 4 78 9 258
2020 Casual 57 11 9 4 0 4 15 84 5 45
2020 Student 46 15 19 12 0 0 8 67 13 26
2019 Indeterminate (permanent) 42 25 17 8 5 1 2 69 13 2582
2019 Term 46 25 19 4 2 1 3 74 6 173
2019 Student 53 21 10 1 2 1 11 85 4 81

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 70 11 6 2 4 4 3 87 7 2932
2020 Term 77 8 6 2 2 2 4 90 4 255
2020 Casual 75 4 2 0 0 4 15 98 0 44
2020 Student 85 12 0 0 0 0 4 100 0 26
2019 Indeterminate (permanent) 63 13 8 3 5 4 3 83 9 2586
2019 Term 67 9 10 7 1 3 3 81 9 174
2019 Student 77 6 4 4 1 0 9 91 5 81

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 71 12 5 1 2 2 7 91 3 2939
2020 Term 72 11 4 2 1 2 7 91 4 258
2020 Casual 55 10 4 8 2 8 14 83 12 45
2020 Student 69 12 12 0 0 0 8 88 0 26
2019 Indeterminate (permanent) 71 8 5 2 2 3 9 90 4 2582
2019 Term 82 8 1 1 1 2 5 97 2 173
2019 Student 67 14 4 1 2 0 12 92 4 81

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 24 42 17 9 4 3 0 68 14 2941
2020 Term 28 41 16 7 4 3 1 72 12 258
2020 Casual 37 33 6 2 2 15 5 88 4 45
2020 Student 42 31 15 0 4 8 0 79 4 26
2019 Indeterminate (permanent) 19 41 19 11 6 3 0 62 18 2590
2019 Term 24 47 18 6 2 2 0 73 8 174
2019 Student 30 46 11 6 3 3 1 79 9 80
2018 Indeterminate (permanent) 18 36 22 13 8 3 0 56 22 2366
2018 Term 24 39 19 11 3 4 0 65 14 216
2018 Student 33 29 24 8 2 4 0 65 10 51

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 35 38 13 8 5 1 0 74 13 2935
2020 Term 47 35 8 6 2 1 1 84 8 256
2020 Casual 68 22 2 0 2 6 0 96 2 45
2020 Student 65 19 4 8 0 4 0 88 8 26
2019 Indeterminate (permanent) 29 40 14 10 5 1 0 70 15 2578
2019 Term 44 34 13 6 2 0 0 79 8 174
2019 Student 58 25 9 6 0 1 1 85 6 81
2018 Indeterminate (permanent) 32 41 14 8 5 1 0 74 12 2354
2018 Term 46 38 9 4 2 0 0 84 6 215
2018 Student 53 35 4 4 2 2 0 90 6 51

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 39 36 13 5 3 3 0 78 9 2942
2020 Term 51 28 10 4 3 3 1 83 7 258
2020 Casual 59 20 6 0 2 8 5 91 2 45
2020 Student 54 27 12 4 0 4 0 84 4 26
2019 Indeterminate (permanent) 36 37 14 6 4 2 0 76 11 2583
2019 Term 46 33 13 5 0 2 0 81 5 174
2019 Student 53 36 6 5 0 0 0 89 5 81
2018 Indeterminate (permanent) 35 38 15 6 4 2 1 75 11 2355
2018 Term 42 37 12 4 2 3 0 82 7 217
2018 Student 43 37 4 6 4 6 0 85 10 51

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 35 33 16 7 4 5 0 72 11 2949
2020 Term 45 28 13 5 4 4 1 77 9 258
2020 Casual 61 18 4 5 2 10 0 87 8 45
2020 Student 38 23 12 12 4 12 0 70 17 26

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 41 30 13 7 5 3 1 74 13 2941
2020 Term 50 26 9 4 4 5 1 82 9 257
2020 Casual 59 18 11 6 2 4 0 80 8 45
2020 Student 40 36 4 4 4 8 4 86 9 25

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 47 34 10 5 3 0 0 82 8 2940
2020 Term 66 23 4 4 1 0 1 91 5 258
2020 Casual 80 12 4 0 2 2 0 94 2 45
2020 Student 76 20 4 0 0 0 0 96 0 25
2019 Indeterminate (permanent) 39 37 12 7 5 0 0 76 11 2586
2019 Term 56 31 9 2 1 0 0 88 3 175
2019 Student 68 23 6 2 0 0 0 91 2 81
2018 Indeterminate (permanent) 37 39 13 7 4 0 0 76 11 2355
2018 Term 51 37 6 2 2 1 0 89 5 217
2018 Student 61 33 4 0 0 2 0 96 0 51

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 34 32 18 10 6 1 0 66 15 2944
2020 Term 57 24 9 4 4 2 1 83 8 257
2020 Casual 68 22 2 2 2 4 0 94 4 45
2020 Student 65 31 0 4 0 0 0 96 4 26
2019 Indeterminate (permanent) 27 32 19 12 9 1 0 59 22 2590
2019 Term 46 26 20 5 2 0 0 73 7 174
2019 Student 59 21 11 6 2 0 0 80 9 81
2018 Indeterminate (permanent) 25 32 19 12 11 0 0 57 23 2351
2018 Term 39 33 19 5 4 1 0 72 9 216
2018 Student 53 24 14 4 4 2 0 78 8 51

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 35 34 17 10 4 0 0 69 14 2932
2020 Term 53 27 9 6 4 0 1 81 10 253
2020 Casual 67 19 9 2 2 2 0 88 4 45
2020 Student 62 35 0 4 0 0 0 96 4 26
2019 Indeterminate (permanent) 27 34 17 13 8 0 0 62 21 2582
2019 Term 44 28 19 7 2 0 0 72 9 175
2019 Student 59 22 11 5 2 0 0 81 7 81
2018 Indeterminate (permanent) 25 34 19 13 9 0 0 59 22 2345
2018 Term 39 33 14 10 3 1 0 73 13 217
2018 Casual 49 37 11 3 0 0 0 86 3 41
2018 Student 50 24 14 6 4 2 0 76 10 50

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 34 24 18 12 8 3 0 60 21 2942
2020 Term 47 20 17 6 5 3 1 70 12 257
2020 Casual 50 21 16 2 2 5 4 78 4 45
2020 Student 38 15 31 12 0 4 0 56 12 26
2019 Indeterminate (permanent) 28 24 19 14 12 3 0 54 27 2590
2019 Term 33 32 18 10 4 3 1 67 15 173
2019 Student 41 17 14 11 6 10 1 65 19 81
2018 Indeterminate (permanent) 26 24 20 14 13 3 0 51 28 2358
2018 Term 40 21 16 11 7 3 1 64 19 216
2018 Student 39 12 8 14 12 16 0 60 30 51
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Indeterminate (permanent) 27 36 37 2949
2020 Term 25 33 42 258
2020 Casual 16 41 43 45
2020 Student 35 31 35 26
2019 Indeterminate (permanent) 31 34 34 2600
2019 Term 28 27 45 175
2019 Student 48 17 35 81
2018 Indeterminate (permanent) 32 30 38 2364
2018 Term 31 27 42 217
2018 Student 62 15 23 52

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Indeterminate (permanent) 15 30 44 3 0 7 838
2020 Term 1 31 20 5 28 15 67
2019 Indeterminate (permanent) 16 28 42 7 0 7 870
2019 Term 2 32 15 9 36 6 54
2019 Student 0 5 3 0 85 8 39
2018 Indeterminate (permanent) 17 27 39 8 0 9 790
2018 Term 1 24 18 12 37 8 73
2018 Student 0 6 3 6 84 0 32
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 16 84 2944
2020 Term 8 92 257
2019 Indeterminate (permanent) 23 77 2593
2019 Term 13 87 175
2019 Student 6 94 80
2018 Indeterminate (permanent) 22 78 2364
2018 Term 18 82 217

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 48 52 460
2019 Indeterminate (permanent) 48 52 582
2019 Term 59 41 24
2018 Indeterminate (permanent) 46 54 503
2018 Term 61 39 39

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 57 43 460
2019 Indeterminate (permanent) 57 43 582
2019 Term 64 36 24
2018 Indeterminate (permanent) 60 40 503
2018 Term 59 41 39

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 8 92 460
2019 Indeterminate (permanent) 11 89 582
2019 Term 0 100 24
2018 Indeterminate (permanent) 9 91 503

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 2 98 460
2019 Indeterminate (permanent) 4 96 582
2019 Term 0 100 24
2018 Indeterminate (permanent) 4 96 503
2018 Term 0 100 39

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 8 92 460
2019 Indeterminate (permanent) 7 93 582
2019 Term 0 100 24
2018 Indeterminate (permanent) 10 90 503

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 15 85 460
2019 Indeterminate (permanent) 16 84 582
2018 Indeterminate (permanent) 15 85 503

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 6 94 460
2019 Indeterminate (permanent) 6 94 582
2019 Term 0 100 24
2018 Indeterminate (permanent) 7 93 503

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 43 57 460
2019 Indeterminate (permanent) 43 57 575
2019 Term 35 65 24
2018 Indeterminate (permanent) 44 56 504
2018 Term 49 51 39

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 44 56 460
2019 Indeterminate (permanent) 43 57 575
2019 Term 44 56 24
2018 Indeterminate (permanent) 40 60 504
2018 Term 43 57 39

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 46 54 460
2019 Indeterminate (permanent) 51 49 575
2019 Term 39 61 24
2018 Indeterminate (permanent) 49 51 504
2018 Term 52 48 39

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 42 58 460
2019 Indeterminate (permanent) 38 62 575
2019 Term 59 41 24
2018 Indeterminate (permanent) 39 61 504
2018 Term 41 59 39

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 40 60 460
2019 Indeterminate (permanent) 39 61 575
2019 Term 39 61 24
2018 Indeterminate (permanent) 38 62 504
2018 Term 39 61 39

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 53 47 460
2019 Indeterminate (permanent) 55 45 575
2019 Term 27 73 24
2018 Indeterminate (permanent) 52 48 504
2018 Term 47 53 39

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 36 64 460
2019 Indeterminate (permanent) 36 64 575
2019 Term 26 74 24
2018 Indeterminate (permanent) 36 64 504
2018 Term 21 79 39

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 2 98 460
2019 Indeterminate (permanent) 1 99 575
2019 Term 0 100 24
2018 Indeterminate (permanent) 2 98 504

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 4 96 460
2019 Indeterminate (permanent) 7 93 575
2019 Term 0 100 24
2018 Indeterminate (permanent) 5 95 504

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 13 87 460
2019 Indeterminate (permanent) 12 88 575
2018 Indeterminate (permanent) 10 90 504

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 50 50 460
2019 Indeterminate (permanent) 49 51 575
2019 Term 35 65 24
2018 Indeterminate (permanent) 47 53 504
2018 Term 53 47 39

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 26 74 460
2019 Indeterminate (permanent) 27 73 575
2019 Term 25 75 24
2018 Indeterminate (permanent) 27 73 504
2018 Term 20 80 39

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 20 80 460
2019 Indeterminate (permanent) 18 82 575
2018 Indeterminate (permanent) 15 85 504
2018 Term 13 87 39

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 58 42 460
2019 Indeterminate (permanent) 60 40 573
2019 Term 49 51 24
2018 Indeterminate (permanent) 53 47 503
2018 Term 54 46 39

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 30 70 460
2019 Indeterminate (permanent) 32 68 573
2019 Term 32 68 24
2018 Indeterminate (permanent) 29 71 503
2018 Term 14 86 39

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 10 90 460
2019 Indeterminate (permanent) 11 89 573
2018 Indeterminate (permanent) 7 93 503

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 20 80 460
2019 Indeterminate (permanent) 25 75 573
2018 Indeterminate (permanent) 18 82 503

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 12 88 460
2019 Indeterminate (permanent) 12 88 573
2018 Indeterminate (permanent) 9 91 503

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 8 92 460
2019 Indeterminate (permanent) 8 92 573
2019 Term 0 100 24
2018 Indeterminate (permanent) 5 95 503
2018 Term 0 100 39

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 12 88 460
2019 Indeterminate (permanent) 13 87 573
2019 Term 19 81 24
2018 Indeterminate (permanent) 14 86 503
2018 Term 18 82 39

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 14 86 460
2019 Indeterminate (permanent) 12 88 573
2018 Indeterminate (permanent) 9 91 503
2018 Term 11 89 39

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 21 79 460
2019 Indeterminate (permanent) 21 79 573
2019 Term 29 71 24
2018 Indeterminate (permanent) 26 74 503
2018 Term 31 69 39

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 12 88 420
2019 Indeterminate (permanent) 12 88 529
2018 Indeterminate (permanent) 9 91 482

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 12 88 420
2019 Indeterminate (permanent) 15 85 529
2019 Term 36 64 24
2018 Indeterminate (permanent) 15 85 482
2018 Term 39 61 39

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 420
2019 Indeterminate (permanent) 8 92 529
2018 Indeterminate (permanent) 5 95 482
2018 Term 14 86 39

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 420
2019 Indeterminate (permanent) 6 94 529
2018 Indeterminate (permanent) 8 92 482

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 9 91 420
2019 Indeterminate (permanent) 11 89 529
2018 Indeterminate (permanent) 12 88 482

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 8 92 420
2019 Indeterminate (permanent) 8 92 529
2018 Indeterminate (permanent) 11 89 482

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 12 88 420
2019 Indeterminate (permanent) 11 89 529
2018 Indeterminate (permanent) 9 91 482

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 12 88 420
2019 Indeterminate (permanent) 11 89 529
2019 Term 21 79 24
2018 Indeterminate (permanent) 12 88 482
2018 Term 23 77 39

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 18 82 420
2019 Indeterminate (permanent) 14 86 529
2018 Indeterminate (permanent) 11 89 482
2018 Term 12 88 39

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 33 67 420
2019 Indeterminate (permanent) 36 64 529
2019 Term 31 69 24
2018 Indeterminate (permanent) 31 69 482
2018 Term 32 68 39

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 5 95 420
2019 Indeterminate (permanent) 7 93 529
2019 Term 0 100 24
2018 Indeterminate (permanent) 8 92 482

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 50 50 420
2019 Indeterminate (permanent) 48 52 529
2019 Term 33 67 24
2018 Indeterminate (permanent) 47 53 482
2018 Term 44 56 39

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 2 98 420
2019 Indeterminate (permanent) 1 99 529
2019 Term 0 100 24
2018 Indeterminate (permanent) 2 98 482

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 61 39 420
2019 Indeterminate (permanent) 62 38 529
2019 Term 50 50 24
2018 Indeterminate (permanent) 63 37 482
2018 Term 50 50 39

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 4 96 420
2019 Indeterminate (permanent) 3 97 529
2019 Term 0 100 24
2018 Indeterminate (permanent) 4 96 482

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 15 85 420
2019 Indeterminate (permanent) 13 87 529
2018 Indeterminate (permanent) 12 88 482
2018 Term 25 75 39

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 16 16 20 8 10 25 6 46 25 2947
2020 Term 28 8 14 4 2 32 12 64 10 258
2020 Casual 30 13 7 0 2 41 6 83 3 45
2020 Student 23 0 8 0 0 58 12 75 0 26
2019 Indeterminate (permanent) 13 16 21 11 14 21 5 39 33 2589
2019 Term 22 17 20 6 3 23 10 58 12 175
2019 Student 28 13 8 3 3 35 13 76 10 80
2018 Indeterminate (permanent) 11 18 26 11 11 18 5 37 29 2362
2018 Term 16 21 18 8 6 23 8 54 20 217
2018 Student 24 10 10 12 4 27 14 57 27 51

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 27 29 20 8 7 8 1 61 17 2946
2020 Term 44 18 18 4 2 13 2 73 6 257
2020 Casual 51 16 8 0 2 23 0 87 2 45
2020 Student 42 31 15 4 0 8 0 79 4 26
2019 Indeterminate (permanent) 24 28 19 10 10 8 1 57 22 2593
2019 Term 35 27 19 6 1 10 3 70 8 175
2019 Student 46 21 11 7 1 10 4 77 10 81
2018 Indeterminate (permanent) 21 31 22 10 8 7 1 57 19 2359
2018 Term 31 25 18 7 6 11 1 64 15 216
2018 Student 37 24 14 14 4 6 2 66 19 51
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 9 91 2938
2020 Term 7 93 256
2019 Indeterminate (permanent) 13 87 2586
2019 Term 10 90 175
2019 Student 6 94 80
2018 Indeterminate (permanent) 12 88 2370
2018 Term 10 90 216
2018 Casual 10 90 42

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 35 65 273
2019 Indeterminate (permanent) 36 64 339
2019 Term 49 51 18
2018 Indeterminate (permanent) 35 65 294
2018 Term 41 59 21

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 74 26 273
2019 Indeterminate (permanent) 69 31 339
2019 Term 75 25 18
2018 Indeterminate (permanent) 67 33 294
2018 Term 80 20 21

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 273
2019 Indeterminate (permanent) 6 94 339
2018 Indeterminate (permanent) 5 95 294

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 4 96 273
2019 Term 0 100 18

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 9 91 273
2019 Indeterminate (permanent) 9 91 339
2018 Indeterminate (permanent) 6 94 294
2018 Term 0 100 21

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 16 84 273
2019 Indeterminate (permanent) 21 79 339
2018 Indeterminate (permanent) 17 83 294

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 9 91 273
2019 Indeterminate (permanent) 11 89 339
2018 Indeterminate (permanent) 12 88 294
2018 Term 0 100 21

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 45 55 273
2019 Indeterminate (permanent) 51 49 335
2019 Term 48 52 17
2018 Indeterminate (permanent) 46 54 293
2018 Term 49 51 21

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 27 73 273
2019 Indeterminate (permanent) 24 76 335
2018 Indeterminate (permanent) 25 75 293
2018 Term 40 60 21

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 18 82 273
2019 Indeterminate (permanent) 19 81 335
2018 Indeterminate (permanent) 19 81 293

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 3 97 273
2019 Indeterminate (permanent) 5 95 335
2018 Indeterminate (permanent) 4 96 293

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 26 74 273
2019 Indeterminate (permanent) 24 76 335
2018 Indeterminate (permanent) 18 82 293
2018 Term 25 75 21

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 22 78 273
2019 Indeterminate (permanent) 22 78 335
2018 Indeterminate (permanent) 20 80 293
2018 Term 25 75 21

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 3 97 273
2019 Indeterminate (permanent) 2 98 335
2018 Indeterminate (permanent) 2 98 293

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 3 97 273
2018 Term 0 100 21

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 6 94 273
2019 Indeterminate (permanent) 8 92 335
2018 Indeterminate (permanent) 5 95 293

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 14 86 273
2019 Indeterminate (permanent) 14 86 335
2018 Indeterminate (permanent) 8 92 293

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Term 0 100 19
2019 Term 0 100 17
2018 Indeterminate (permanent) 0 100 293
2018 Term 0 100 21

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 14 86 273
2019 Indeterminate (permanent) 12 88 335
2018 Indeterminate (permanent) 12 88 293

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Term 0 100 19
2019 Indeterminate (permanent) 0 100 335
2019 Term 0 100 17
2018 Term 0 100 21

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 20 80 273
2019 Indeterminate (permanent) 14 86 335
2018 Indeterminate (permanent) 13 87 293

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 35 65 273
2019 Indeterminate (permanent) 30 70 330
2018 Indeterminate (permanent) 25 75 295
2018 Term 28 72 21

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 17 83 273
2019 Indeterminate (permanent) 12 88 330
2018 Indeterminate (permanent) 9 91 295

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 273
2019 Indeterminate (permanent) 5 95 330
2019 Term 0 100 17
2018 Indeterminate (permanent) 4 96 295

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 17 83 273
2019 Indeterminate (permanent) 17 83 330
2019 Term 0 100 17
2018 Indeterminate (permanent) 12 88 295

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 6 94 273
2019 Indeterminate (permanent) 6 94 330
2019 Term 0 100 17
2018 Indeterminate (permanent) 3 97 295
2018 Term 0 100 21

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 8 92 273
2019 Indeterminate (permanent) 4 96 330
2019 Term 0 100 17
2018 Indeterminate (permanent) 2 98 295
2018 Term 0 100 21

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 7 93 273
2019 Indeterminate (permanent) 9 91 330
2018 Indeterminate (permanent) 9 91 295

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 10 90 273
2019 Indeterminate (permanent) 7 93 330
2018 Indeterminate (permanent) 8 92 294

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 44 56 273
2019 Indeterminate (permanent) 49 51 330
2019 Term 61 39 17
2018 Indeterminate (permanent) 55 45 295
2018 Term 68 32 21

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 5 95 251
2019 Indeterminate (permanent) 6 94 301
2018 Indeterminate (permanent) 4 96 289

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 8 92 251
2019 Indeterminate (permanent) 8 92 301
2018 Indeterminate (permanent) 13 87 289

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 3 97 251
2019 Indeterminate (permanent) 1 99 301
2019 Term 0 100 14
2018 Indeterminate (permanent) 4 96 289
2018 Term 0 100 21

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 2 98 301
2019 Term 0 100 14
2018 Indeterminate (permanent) 2 98 289

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 3 97 251
2019 Indeterminate (permanent) 3 97 301
2019 Term 0 100 14
2018 Indeterminate (permanent) 3 97 289

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 6 94 251
2019 Indeterminate (permanent) 5 95 301
2019 Term 0 100 14
2018 Indeterminate (permanent) 3 97 289
2018 Term 0 100 21

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 8 92 251
2019 Indeterminate (permanent) 8 92 301
2018 Indeterminate (permanent) 6 94 289

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 11 89 251
2019 Indeterminate (permanent) 8 92 301
2018 Indeterminate (permanent) 8 92 289
2018 Term 38 62 21

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 14 86 251
2019 Indeterminate (permanent) 9 91 301
2019 Term 0 100 14
2018 Indeterminate (permanent) 11 89 289

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 30 70 251
2019 Indeterminate (permanent) 28 72 301
2018 Indeterminate (permanent) 20 80 289
2018 Term 33 67 21

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 6 94 251
2019 Indeterminate (permanent) 6 94 301
2018 Indeterminate (permanent) 5 95 289
2018 Term 24 76 21

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 41 59 251
2019 Indeterminate (permanent) 38 62 301
2019 Term 47 53 14
2018 Indeterminate (permanent) 39 61 289
2018 Term 38 62 21

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Term 0 100 14
2018 Term 0 100 21

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 66 34 251
2019 Indeterminate (permanent) 66 34 301
2019 Term 67 33 14
2018 Indeterminate (permanent) 61 39 289
2018 Term 53 47 21

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 3 97 251
2019 Indeterminate (permanent) 3 97 301
2019 Term 0 100 14
2018 Indeterminate (permanent) 2 98 289

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 15 85 251
2019 Indeterminate (permanent) 14 86 301
2018 Indeterminate (permanent) 15 85 288
2018 Term 33 67 20

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 17 16 23 5 5 29 5 50 15 2939
2020 Term 28 10 16 2 2 33 9 66 7 257
2020 Casual 32 14 4 0 0 41 10 93 0 45
2020 Student 19 4 12 0 0 54 12 67 0 26
2019 Indeterminate (permanent) 15 15 26 6 9 26 5 42 21 2585
2019 Term 24 16 21 6 1 22 10 59 10 175
2019 Student 25 10 10 0 2 43 10 74 5 81
2018 Indeterminate (permanent) 13 18 30 6 6 22 4 41 17 2357
2018 Term 21 18 20 5 2 29 5 59 10 215
2018 Student 23 12 17 6 2 33 8 58 13 52

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 30 30 20 6 4 9 1 66 12 2939
2020 Term 42 24 15 3 2 13 2 77 5 257
2020 Casual 52 24 6 0 0 14 4 93 0 45
2020 Student 31 35 19 4 0 12 0 74 4 26
2019 Indeterminate (permanent) 26 27 21 7 7 10 2 60 16 2582
2019 Term 38 26 16 6 1 10 3 73 8 175
2019 Student 47 21 9 2 1 19 1 85 5 81
2018 Indeterminate (permanent) 22 30 25 7 6 8 1 57 15 2359
2018 Term 36 28 19 4 3 9 1 71 8 216
2018 Student 38 25 12 6 4 13 2 75 11 52
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 34 25 18 10 13 0 1 59 23 2943
2020 Term 33 27 16 13 10 0 1 61 24 258
2020 Casual 51 13 25 2 2 4 3 68 5 45
2020 Student 42 35 4 8 12 0 0 77 19 26

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 30 29 19 11 10 0 1 60 21 2934
2020 Term 27 34 20 12 5 0 1 62 18 255
2020 Casual 31 23 20 7 18 0 0 54 26 45
2020 Student 23 35 23 4 15 0 0 58 19 26
2019 Indeterminate (permanent) 18 25 22 15 20 0 1 43 35 2586
2019 Term 19 24 20 19 16 0 0 44 36 175
2019 Student 22 25 28 9 16 0 0 47 25 81
2018 Indeterminate (permanent) 17 22 23 16 21 0 1 39 37 2363
2018 Term 18 22 25 16 18 1 0 41 34 217
2018 Student 31 16 18 14 22 0 0 47 35 51

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 15 25 25 18 17 0 0 40 35 2945
2020 Term 28 28 26 7 10 1 1 57 17 258
2020 Casual 44 38 7 5 4 0 3 84 9 45
2020 Student 23 42 27 4 4 0 0 65 8 26
2019 Indeterminate (permanent) 17 25 26 17 15 0 0 42 32 2590
2019 Term 30 35 19 10 5 0 0 65 15 175
2019 Student 40 35 18 3 5 0 0 75 8 80
2018 Indeterminate (permanent) 14 24 28 16 16 0 0 39 33 2363
2018 Term 26 28 26 11 8 0 0 54 19 217
2018 Student 33 27 31 6 2 0 0 61 8 51

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 22 30 23 14 10 0 1 52 25 2936
2020 Term 46 26 14 5 6 1 3 75 11 257
2020 Casual 63 25 7 2 0 0 3 91 2 45
2020 Student 46 27 19 4 0 0 4 76 4 26
2019 Indeterminate (permanent) 22 33 23 12 8 0 1 56 20 2571
2019 Term 49 30 13 4 3 0 1 80 8 173
2019 Student 63 23 7 1 5 0 0 86 6 81
2018 Indeterminate (permanent) 18 32 25 13 9 1 1 51 23 2351
2018 Term 37 31 17 11 4 2 0 68 15 215
2018 Student 51 31 12 4 2 0 0 82 6 51

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 20 23 23 17 17 1 0 43 34 2935
2020 Term 30 25 19 10 11 3 2 58 22 257
2020 Casual 64 14 4 7 6 0 4 82 13 45
2020 Student 58 15 12 12 0 0 4 76 12 26
2019 Indeterminate (permanent) 17 24 23 16 20 0 1 41 36 2572
2019 Term 31 23 22 13 10 0 2 55 23 175
2019 Student 38 20 20 15 6 1 0 59 21 81
2018 Indeterminate (permanent) 16 21 24 17 21 0 1 37 38 2350
2018 Term 31 19 18 13 15 3 1 52 29 217
2018 Student 33 31 20 8 6 0 2 66 14 51

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 38 25 15 11 9 0 2 64 20 2926
2020 Term 56 23 9 4 5 0 3 82 9 253
2020 Casual 75 12 2 3 0 4 5 95 3 44
2020 Student 65 19 0 4 8 0 4 88 12 26
2019 Indeterminate (permanent) 44 27 14 6 6 0 3 73 13 2581
2019 Term 71 15 5 2 3 0 4 90 5 174
2019 Student 70 20 5 2 1 0 1 91 4 81
2018 Indeterminate (permanent) 40 28 15 6 6 0 5 71 13 2357
2018 Term 57 23 9 4 3 0 3 83 8 215
2018 Student 69 22 6 0 0 0 4 94 0 51

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 25 26 22 13 13 0 0 52 26 2930
2020 Term 35 30 17 7 11 0 1 65 18 256
2020 Casual 64 13 11 5 0 4 3 83 5 44
2020 Student 15 27 27 8 23 0 0 42 31 26
2019 Indeterminate (permanent) 27 30 20 11 10 0 0 58 22 2592
2019 Term 40 32 10 11 4 0 2 74 16 174
2019 Student 48 21 19 7 5 0 0 69 12 81
2018 Indeterminate (permanent) 25 28 23 11 12 0 1 54 23 2360
2018 Term 36 31 15 11 6 2 0 68 17 217
2018 Student 51 18 14 10 8 0 0 69 18 51

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 30 24 19 10 11 0 5 57 22 2933
2020 Term 38 22 17 4 8 1 9 67 14 257
2020 Casual 57 19 11 0 5 0 8 83 5 45
2020 Student 46 15 23 8 0 0 8 67 8 26

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 29 36 20 8 5 1 1 66 14 2935
2020 Term 44 30 12 8 2 1 1 77 11 258
2020 Casual 67 18 6 2 0 4 3 92 2 45
2020 Student 54 27 12 0 0 4 4 88 0 26
2019 Indeterminate (permanent) 25 35 22 10 7 0 1 61 17 2573
2019 Term 37 36 18 3 3 0 2 75 6 173
2019 Student 42 31 15 6 4 1 1 75 10 81
2018 Indeterminate (permanent) 21 34 25 11 7 1 1 56 19 2358
2018 Term 31 31 17 9 7 3 2 66 17 215
2018 Student 56 29 10 4 0 0 2 86 4 52

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 22 31 25 13 8 0 1 54 21 2933
2020 Term 43 26 15 10 3 1 1 71 13 257
2020 Casual 49 26 16 2 0 4 3 80 3 45
2020 Student 35 31 23 4 0 4 4 71 4 26
2019 Indeterminate (permanent) 19 31 26 14 10 0 0 51 24 2583
2019 Term 29 41 17 7 4 2 0 71 11 172
2019 Student 41 31 16 9 2 0 1 73 11 81
2018 Indeterminate (permanent) 16 30 27 15 10 1 1 47 25 2354
2018 Term 33 29 20 10 5 1 2 63 16 215
2018 Student 40 27 21 4 6 0 2 69 10 52

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 29 31 20 12 7 0 1 61 19 2934
2020 Term 44 29 12 10 3 1 2 75 13 257
2020 Casual 42 29 20 2 0 4 3 77 2 45
2020 Student 38 15 23 15 8 0 0 54 23 26
2019 Indeterminate (permanent) 24 31 21 13 10 0 1 56 23 2576
2019 Term 32 31 20 9 7 0 0 64 16 173
2019 Student 32 23 27 7 10 0 0 56 17 81
2018 Indeterminate (permanent) 21 32 24 13 10 0 1 54 23 2357
2018 Term 30 26 21 10 9 3 1 58 20 215
2018 Student 39 31 16 6 8 0 0 71 14 51

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 44 26 14 9 7 0 1 70 16 2927
2020 Term 61 20 6 5 5 1 2 83 11 255
2020 Casual 70 15 8 0 0 4 3 91 0 45
2020 Student 50 35 8 0 0 8 0 92 0 26
2019 Indeterminate (permanent) 38 28 16 9 9 1 0 67 18 2579
2019 Term 54 21 15 6 2 0 1 77 8 172
2019 Student 59 19 11 9 1 0 1 79 10 81

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 27 32 22 11 7 0 0 59 18 2931
2020 Term 36 28 19 9 7 0 1 65 16 258
2020 Casual 33 31 16 14 2 4 0 67 16 44
2020 Student 16 20 52 0 12 0 0 36 12 25

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 24 31 23 13 8 0 1 56 21 2931
2020 Term 34 35 18 7 6 0 1 70 12 256
2020 Casual 44 27 22 2 0 4 0 74 3 45
2020 Student 38 27 19 8 8 0 0 65 15 26
2019 Indeterminate (permanent) 28 34 20 11 7 1 0 62 18 2572
2019 Term 42 34 16 7 2 0 0 76 8 171
2019 Student 43 33 15 6 2 0 0 77 9 81
2018 Indeterminate (permanent) 24 32 22 14 7 0 1 56 21 2348
2018 Term 33 33 18 10 5 1 0 67 16 214
2018 Student 40 35 17 4 4 0 0 75 8 52

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 46 30 14 5 3 0 1 77 8 2926
2020 Term 52 24 15 3 5 0 1 77 8 256
2020 Casual 64 14 13 3 2 4 0 81 5 45
2020 Student 54 23 8 8 8 0 0 77 15 26
2019 Indeterminate (permanent) 46 26 14 7 6 0 1 73 13 2563
2019 Term 62 22 10 2 3 1 0 86 5 173
2019 Student 68 19 7 1 4 0 1 88 5 81
2018 Indeterminate (permanent) 46 26 14 7 5 0 1 73 12 2339
2018 Term 59 20 12 6 3 1 1 79 9 212
2018 Student 67 15 10 4 4 0 0 83 8 52

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 27 36 22 9 6 0 0 63 15 2927
2020 Term 36 34 16 8 5 0 1 70 14 257
2020 Casual 31 30 29 3 7 0 0 61 10 45
2020 Student 15 38 27 8 12 0 0 54 19 26

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 66 19 7 2 2 0 4 88 4 2929
2020 Term 68 14 6 3 1 0 8 90 4 258
2020 Casual 68 14 5 5 0 4 5 90 5 44
2020 Student 65 19 0 0 8 0 8 92 8 26
2019 Indeterminate (permanent) 67 14 6 3 3 1 6 87 7 2570
2019 Term 82 9 3 2 0 0 3 94 2 173
2019 Student 81 8 8 1 1 0 1 90 3 80
2018 Indeterminate (permanent) 64 17 8 3 3 1 5 85 7 2341
2018 Term 72 10 7 2 2 4 3 88 4 212
2018 Student 77 17 4 0 0 0 2 96 0 52

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 72 12 6 4 3 1 2 87 7 2932
2020 Term 79 8 2 3 1 1 5 93 5 257
2020 Casual 84 9 0 0 0 4 3 100 0 44
2020 Student 96 0 0 0 0 0 4 100 0 26
2019 Indeterminate (permanent) 58 18 9 6 7 1 2 77 13 2571
2019 Term 76 12 5 3 2 0 2 90 5 174
2019 Student 81 13 5 0 0 0 1 95 0 80
2018 Indeterminate (permanent) 59 18 9 5 6 1 3 79 11 2355
2018 Term 70 11 8 3 4 1 2 84 7 216
2018 Student 75 12 10 2 0 0 2 88 2 52

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 61 24 8 3 2 0 1 87 4 2925
2020 Term 66 21 4 3 2 1 3 91 5 255
2020 Casual 74 12 2 0 0 4 8 98 0 44
2020 Student 81 12 0 0 0 0 8 100 0 26
2019 Indeterminate (permanent) 48 30 12 5 4 0 1 79 9 2561
2019 Term 57 26 7 6 3 0 1 84 9 175
2019 Student 65 20 9 1 4 0 1 86 5 81
2018 Indeterminate (permanent) 47 31 13 5 3 0 1 79 8 2357
2018 Term 55 28 11 3 1 1 1 84 5 218
2018 Student 63 27 6 4 0 0 0 90 4 52

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 61 19 9 5 5 0 1 81 9 2921
2020 Term 71 11 7 5 3 1 3 85 8 254
2020 Casual 83 8 6 0 0 0 2 94 0 45
2020 Student 77 15 0 0 0 0 8 100 0 26
2019 Indeterminate (permanent) 53 22 11 6 7 0 1 75 14 2559
2019 Term 65 23 6 2 3 0 1 89 5 174
2019 Student 73 10 12 4 0 0 1 84 4 81
2018 Indeterminate (permanent) 49 22 13 8 6 1 1 73 14 2347
2018 Term 65 17 7 4 5 1 1 84 9 216
2018 Student 73 15 4 8 0 0 0 88 8 52

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 57 14 5 2 1 0 20 90 4 2931
2020 Term 68 7 1 0 1 0 23 98 1 256
2020 Casual 64 5 0 0 0 0 31 100 0 45
2020 Student 77 0 0 0 0 0 23 100 0 26
2019 Indeterminate (permanent) 51 16 6 2 2 0 23 87 6 2550
2019 Term 70 4 2 0 0 0 23 96 1 172
2019 Student 71 1 1 0 0 1 25 98 0 80
2018 Indeterminate (permanent) 48 13 7 2 2 0 27 85 5 2338
2018 Term 61 5 1 1 0 3 29 97 1 217
2018 Student 63 2 0 0 0 0 35 100 0 52

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 59 23 9 4 2 0 3 85 5 2943
2020 Term 73 13 5 3 1 0 5 90 4 258
2020 Casual 83 10 3 0 0 0 4 97 0 45
2020 Student 81 8 4 0 0 0 8 96 0 26
2019 Indeterminate (permanent) 55 25 10 4 3 0 3 83 7 2565
2019 Term 67 16 11 3 0 0 2 86 3 174
2019 Student 74 15 6 3 1 0 1 90 4 80
2018 Indeterminate (permanent) 51 25 12 5 2 1 5 80 7 2347
2018 Term 58 21 10 3 1 3 4 85 4 216
2018 Student 81 13 0 0 0 0 6 100 0 52

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 71 16 6 2 2 1 2 90 4 2946
2020 Term 29 19 20 14 17 0 1 49 32 258
2020 Casual 48 23 10 2 7 4 7 80 10 45
2020 Student 27 31 15 8 15 0 4 60 24 26
2019 Indeterminate (permanent) 67 18 7 2 2 1 2 88 5 2567
2019 Term 24 20 26 13 16 1 1 44 29 175
2019 Student 53 12 14 10 7 0 4 68 18 81
2018 Indeterminate (permanent) 66 16 7 3 4 1 3 86 7 2353
2018 Term 23 18 21 15 23 0 0 41 38 218
2018 Student 67 12 13 2 6 0 0 79 8 52

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 46 31 15 5 2 0 1 77 8 2946
2020 Term 50 28 11 5 5 0 1 79 10 255
2020 Casual 61 21 15 2 0 0 0 83 2 45
2020 Student 19 35 35 12 0 0 0 54 12 26
2019 Indeterminate (permanent) 53 28 11 4 2 0 2 83 6 2558
2019 Term 56 27 10 3 1 0 3 86 4 174
2019 Student 54 22 12 6 4 0 1 78 10 81
2018 Indeterminate (permanent) 49 29 14 4 2 0 2 80 7 2349
2018 Term 48 29 15 4 1 1 1 79 6 218
2018 Student 59 22 16 2 2 0 0 80 4 51

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 28 40 21 7 4 0 0 68 11 2941
2020 Term 31 39 19 5 5 1 1 71 11 258
2020 Casual 46 40 10 0 4 0 0 86 4 44
2020 Student 15 46 19 12 8 0 0 62 19 26

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 12 31 36 15 5 0 0 43 20 2942
2020 Term 17 38 29 10 5 1 1 56 15 256
2020 Casual 42 26 29 2 0 0 0 69 2 45
2020 Student 12 50 23 4 12 0 0 62 15 26
2019 Indeterminate (permanent) 13 32 34 14 6 0 0 45 21 2592
2019 Term 24 33 33 7 2 0 0 58 9 175
2019 Student 33 37 23 2 4 0 0 70 6 81
2018 Indeterminate (permanent) 10 29 37 16 7 0 1 40 23 2369
2018 Term 20 37 31 9 3 0 0 57 12 218
2018 Student 25 52 17 6 0 0 0 77 6 52

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 14 23 38 18 6 0 0 25 37 2931
2020 Term 9 18 36 26 9 1 1 36 28 258
2020 Casual 0 17 23 21 39 0 0 60 17 45
2020 Student 12 12 35 35 8 0 0 42 23 26
2019 Indeterminate (permanent) 14 21 39 18 8 0 0 26 35 2567
2019 Term 10 15 30 24 20 1 1 44 26 173
2019 Student 10 15 32 23 20 0 0 43 25 81
2018 Indeterminate (permanent) 13 22 39 19 6 0 1 25 35 2336
2018 Term 6 15 40 25 14 0 0 39 21 210
2018 Student 6 8 36 32 18 0 0 50 14 50

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 38 40 13 5 2 1 0 79 7 2946
2020 Term 41 38 10 6 1 2 1 82 8 258
2020 Casual 62 24 4 4 0 6 0 91 4 44
2020 Student 38 42 8 12 0 0 0 81 12 26
2019 Indeterminate (permanent) 25 41 16 10 6 1 0 67 16 2582
2019 Term 34 35 14 9 3 4 0 73 13 174
2019 Student 28 36 14 10 9 4 0 67 19 81
2018 Indeterminate (permanent) 21 44 18 10 5 2 1 67 15 2353
2018 Term 27 40 17 9 5 2 0 69 14 215
2018 Student 27 40 13 10 10 0 0 67 19 52

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 32 34 14 11 5 2 0 68 17 2926
2020 Term 40 35 11 6 4 3 1 78 11 258
2020 Casual 60 18 10 2 0 10 0 86 2 45
2020 Student 42 35 12 12 0 0 0 77 12 26

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 39 28 11 12 8 1 0 68 21 2935
2020 Term 46 25 7 12 7 3 1 73 19 257
2020 Casual 50 23 3 10 6 8 0 79 18 45
2020 Student 31 31 19 12 8 0 0 62 19 26

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 48 26 13 5 4 2 1 77 10 2932
2020 Term 51 27 12 4 1 3 2 82 6 256
2020 Casual 54 22 9 0 0 13 2 90 0 45
2020 Student 38 42 17 0 0 0 4 83 0 24

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 30 32 16 12 7 2 0 64 20 2948
2020 Term 44 30 11 8 4 1 1 75 13 256
2020 Casual 60 15 13 4 0 6 2 82 4 45
2020 Student 50 35 8 8 0 0 0 85 8 26
2019 Indeterminate (permanent) 17 33 20 17 12 1 0 50 30 2586
2019 Term 33 33 20 8 4 1 0 67 12 174
2019 Student 31 29 25 9 5 1 0 61 14 80
2018 Indeterminate (permanent) 15 34 20 18 11 1 1 49 30 2364
2018 Term 28 31 18 13 7 3 0 61 21 215
2018 Student 29 37 12 8 12 4 0 68 20 52

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 37 43 10 7 2 0 0 80 9 2945
2020 Term 49 32 10 5 2 1 1 82 7 258
2020 Casual 62 30 0 4 0 4 0 95 5 45
2020 Student 38 42 12 8 0 0 0 81 8 26

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 36 41 11 9 3 0 0 77 11 2944
2020 Term 48 30 10 8 2 1 1 79 10 258
2020 Casual 69 19 6 2 0 4 0 92 2 45
2020 Student 42 38 8 8 0 4 0 84 8 26

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 35 40 16 6 2 1 1 76 8 2919
2020 Term 45 31 15 4 2 2 1 79 6 257
2020 Casual 59 23 14 4 0 0 0 82 4 45
2020 Student 23 35 12 27 4 0 0 58 31 26

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 43 35 13 5 2 1 1 80 7 2937
2020 Term 53 33 8 2 0 2 2 89 3 258
2020 Casual 73 17 0 0 2 6 2 98 2 44
2020 Student 42 38 0 4 0 8 8 95 5 26

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 56 18 8 1 1 8 7 87 3 2944
2020 Term 71 13 5 0 1 9 2 93 2 257
2020 Casual 79 4 3 2 0 11 2 95 2 44
2020 Student 77 8 0 0 4 8 4 96 4 26

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 49 35 9 3 2 1 0 86 5 2931
2020 Term 54 32 4 5 4 1 1 87 8 256
2020 Casual 56 25 8 4 2 4 2 86 6 45
2020 Student 42 35 4 15 4 0 0 77 19 26

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 50 28 9 7 5 1 0 79 12 2932
2020 Term 48 34 5 4 5 3 1 85 10 255
2020 Casual 55 24 9 6 0 7 0 84 6 45
2020 Student 58 35 4 0 4 0 0 92 4 26

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 54 27 10 5 3 1 0 82 7 2942
2020 Term 54 30 7 4 2 1 1 86 7 257
2020 Casual 69 16 9 0 2 4 0 89 2 45
2020 Student 69 19 4 8 0 0 0 88 8 26

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 23 45 13 13 4 1 0 69 18 885
2019 Indeterminate (permanent) 19 46 10 16 5 2 1 68 22 802

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 93 7 886

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 15 32 18 22 12 0 0 47 35 844
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 11 89 2929
2020 Term 11 89 256
2020 Casual 8 92 44
2020 Student 12 88 26

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 14 86 2936
2020 Term 14 86 257
2020 Casual 9 91 45
2020 Student 8 92 26
2019 Indeterminate (permanent) 20 80 2591
2019 Term 16 84 175
2019 Student 9 91 80

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 50 50 407
2020 Term 62 38 35

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 77 23 407
2020 Term 70 30 35
2019 Indeterminate (permanent) 81 19 545
2019 Term 87 13 30

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 54 29 8 6 2 1 0 84 8 319
2020 Term 54 29 6 8 3 0 0 83 11 25
2019 Indeterminate (permanent) 49 30 6 10 3 1 0 80 14 436
2019 Term 45 40 12 3 0 0 0 85 3 26

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 50 29 9 5 3 2 2 82 8 2944
2020 Term 54 29 6 4 1 3 4 89 5 257
2020 Casual 57 23 4 0 0 9 6 95 0 44
2020 Student 46 31 4 0 0 4 15 95 0 26
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 33 48 19 0 59 41 2952
2020 Term 31 39 28 2 56 44 257
2020 Casual 33 38 17 12 54 46 45
2020 Student 54 23 23 0 30 70 26

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Indeterminate (permanent) 37 63 978
2020 Term 50 50 81
2020 Casual 26 74 13
2020 Student 71 29 14

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 11 21 16 20 28 0 4 33 50 977
2020 Term 20 24 26 14 11 1 5 46 26 81
2020 Casual 20 24 0 43 13 0 0 44 56 13
2020 Student 43 21 7 0 21 0 7 69 23 14

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 6 16 14 21 40 1 1 23 63 980
2020 Term 17 29 21 12 18 0 2 48 31 81
2020 Casual 6 18 15 23 38 0 0 23 61 13
2020 Student 36 7 7 14 29 0 7 46 46 14

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Indeterminate (permanent) 41 19 13 9 8 2 8 66 19 2940
2020 Term 44 18 9 4 2 6 17 80 8 258
2020 Casual 47 4 7 0 8 6 27 77 13 45
2020 Student 44 20 8 0 8 4 16 80 10 25
2019 Indeterminate (permanent) 32 20 17 12 13 1 5 56 27 2570
2019 Term 47 21 12 3 7 2 8 76 11 173
2019 Student 44 11 9 6 11 3 15 68 22 79
2018 Indeterminate (permanent) 34 18 16 11 12 1 7 57 25 2361
2018 Term 37 17 15 10 8 2 11 62 21 215
2018 Student 31 21 10 8 8 2 21 68 20 52
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