2020 Public Service Employee Survey Results for Indigenous Services Canada by Question 102. Which of the following best describes your current work situation?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 34 40 4 15 6 0 0 75 21 189
2020 Working remotely or teleworking 35 46 4 12 3 0 0 81 15 2593
2020 A combination of working on-site and working remotely or teleworking 29 46 5 15 5 0 0 76 19 483
2020 Other work situation 37 51 0 12 0 0 0 88 12 12

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 70 24 3 1 1 0 1 95 2 190
2020 Working remotely or teleworking 76 17 3 2 1 0 0 94 3 2585
2020 A combination of working on-site and working remotely or teleworking 70 20 4 2 2 0 1 92 4 480
2020 Other work situation 81 13 0 6 0 0 0 94 6 12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 39 33 9 13 7 0 0 72 19 190
2020 Working remotely or teleworking 39 37 9 10 3 0 1 77 13 2592
2020 A combination of working on-site and working remotely or teleworking 30 41 11 13 4 0 0 72 17 481
2020 Other work situation 24 36 39 0 0 0 0 61 0 12

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 33 37 11 12 7 0 1 70 19 189
2020 Working remotely or teleworking 32 40 11 11 4 0 1 73 16 2580
2020 A combination of working on-site and working remotely or teleworking 26 41 13 14 6 0 0 67 20 482
2020 Other work situation 18 30 34 12 6 0 0 48 18 12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 40 35 10 10 5 0 0 75 15 189
2020 Working remotely or teleworking 43 36 10 7 2 0 1 80 10 2573
2020 A combination of working on-site and working remotely or teleworking 39 35 9 12 4 0 0 75 16 475
2020 Other work situation 6 60 28 6 0 0 0 65 6 12

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 35 28 14 13 9 0 0 64 22 188
2020 Working remotely or teleworking 45 31 9 9 5 0 0 77 14 2581
2020 A combination of working on-site and working remotely or teleworking 35 32 14 12 7 0 0 66 20 482
2020 Other work situation 44 21 23 5 6 0 0 65 12 12

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 47 34 12 5 1 0 0 82 6 190
2020 Working remotely or teleworking 42 39 10 6 3 0 0 80 10 2586
2020 A combination of working on-site and working remotely or teleworking 38 39 11 8 4 0 0 77 12 481
2020 Other work situation 31 55 7 0 6 0 0 86 6 12

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 29 29 19 15 8 0 0 58 23 190
2020 Working remotely or teleworking 37 34 13 11 6 0 0 71 16 2585
2020 A combination of working on-site and working remotely or teleworking 29 35 12 14 10 0 0 64 24 482
2020 Other work situation 13 34 31 15 6 0 0 47 22 12

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 37 40 10 9 5 0 0 76 14 189
2020 Working remotely or teleworking 34 40 11 11 4 0 0 74 15 2575
2020 A combination of working on-site and working remotely or teleworking 29 40 13 14 4 0 0 69 18 479
2020 Other work situation 11 60 28 0 0 0 0 72 0 12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 42 36 12 9 2 0 0 78 11 190
2020 Working remotely or teleworking 50 36 7 4 2 0 0 87 6 2575
2020 A combination of working on-site and working remotely or teleworking 46 35 10 6 3 0 0 82 8 478
2020 Other work situation 24 35 29 0 0 13 0 67 0 12

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 31 33 13 16 6 0 0 64 22 189
2020 Working remotely or teleworking 39 32 13 10 6 0 0 72 16 2580
2020 A combination of working on-site and working remotely or teleworking 32 38 13 9 8 0 0 70 17 481
2020 Other work situation 24 18 36 15 6 0 0 43 22 12

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 66 27 5 1 1 0 0 93 2 190
2020 Working remotely or teleworking 57 31 8 2 2 0 0 88 4 2575
2020 A combination of working on-site and working remotely or teleworking 57 30 8 3 2 0 0 86 6 479
2020 Other work situation 60 32 0 0 7 0 0 93 7 11

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 32 30 20 11 7 0 1 62 18 190
2020 Working remotely or teleworking 37 38 11 9 4 0 0 75 14 2572
2020 A combination of working on-site and working remotely or teleworking 32 39 14 11 5 0 0 71 16 479
2020 Other work situation 18 40 7 15 6 13 0 67 25 12

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 35 31 19 7 8 0 0 66 15 190
2020 Working remotely or teleworking 41 34 12 8 4 0 0 75 13 2581
2020 A combination of working on-site and working remotely or teleworking 35 38 14 8 6 0 0 73 14 482
2020 Other work situation 24 13 36 21 6 0 0 37 28 12

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 30 36 16 15 4 0 0 65 19 188
2020 Working remotely or teleworking 37 38 12 9 4 0 0 75 13 2567
2020 A combination of working on-site and working remotely or teleworking 31 41 14 9 5 0 0 72 14 478
2020 Other work situation 6 56 17 13 7 0 0 63 20 11

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 54 33 8 3 1 0 0 88 4 189
2020 Working remotely or teleworking 46 36 10 6 3 0 0 82 8 2592
2020 A combination of working on-site and working remotely or teleworking 47 36 10 5 3 0 0 83 8 482
2020 Other work situation 75 11 7 0 6 0 0 86 6 12

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 35 23 18 11 13 0 1 58 23 190
2020 Working remotely or teleworking 33 33 17 10 7 0 0 66 17 2578
2020 A combination of working on-site and working remotely or teleworking 30 28 20 10 10 0 1 59 21 477
2020 Other work situation 33 22 8 22 7 0 8 60 31 11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 10 24 31 19 10 1 4 31 36 190
2020 Working remotely or teleworking 12 24 35 18 8 1 1 27 37 2593
2020 A combination of working on-site and working remotely or teleworking 13 28 35 15 7 0 1 22 42 479
2020 Other work situation 13 31 24 0 6 19 7 8 60 12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 7 18 24 28 17 3 4 48 27 189
2020 Working remotely or teleworking 8 18 28 27 16 2 2 44 27 2579
2020 A combination of working on-site and working remotely or teleworking 9 19 33 24 12 2 1 38 29 475
2020 Other work situation 15 50 0 13 6 16 0 23 77 11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 12 18 28 20 17 1 4 39 32 188
2020 Working remotely or teleworking 14 22 33 19 9 2 1 29 37 2586
2020 A combination of working on-site and working remotely or teleworking 12 25 30 22 7 1 2 30 39 478
2020 Other work situation 13 28 39 6 7 6 0 14 44 12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 6 10 23 36 21 1 4 59 17 187
2020 Working remotely or teleworking 11 19 33 24 13 1 1 37 30 2576
2020 A combination of working on-site and working remotely or teleworking 7 15 34 30 12 0 1 43 23 479
2020 Other work situation 13 7 47 6 13 6 7 21 24 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 13 22 21 22 18 2 3 42 36 188
2020 Working remotely or teleworking 14 20 29 20 14 1 2 35 36 2588
2020 A combination of working on-site and working remotely or teleworking 17 24 26 21 11 0 1 32 41 481
2020 Other work situation 6 15 48 11 0 13 7 14 26 12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 14 17 19 19 23 4 3 46 34 189
2020 Working remotely or teleworking 11 18 28 23 15 3 2 40 31 2581
2020 A combination of working on-site and working remotely or teleworking 12 20 28 22 15 1 2 38 33 476
2020 Other work situation 13 13 42 5 0 13 14 7 36 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 12 15 31 18 16 5 4 37 30 189
2020 Working remotely or teleworking 14 22 33 18 10 2 2 29 37 2586
2020 A combination of working on-site and working remotely or teleworking 14 21 33 17 11 2 1 30 36 476
2020 Other work situation 13 15 59 12 0 0 0 12 29 12

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 18 17 33 18 12 0 1 30 36 190
2020 Working remotely or teleworking 8 21 37 24 9 0 1 33 30 2587
2020 A combination of working on-site and working remotely or teleworking 11 19 36 23 10 0 1 33 31 481
2020 Other work situation 19 33 28 13 0 0 7 14 55 12
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 23 30 25 13 6 1 2 54 20 189
2020 Working remotely or teleworking 28 29 19 9 6 6 4 63 16 2587
2020 A combination of working on-site and working remotely or teleworking 26 31 20 11 7 3 1 59 20 481
2020 Other work situation 18 34 6 0 28 7 7 61 32 12

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 38 33 10 11 7 2 0 72 18 189
2020 Working remotely or teleworking 48 28 8 9 6 1 0 76 16 2587
2020 A combination of working on-site and working remotely or teleworking 45 25 12 11 7 1 0 71 18 480
2020 Other work situation 39 19 15 0 28 0 0 57 28 12

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 40 38 9 8 4 0 1 79 13 189
2020 Working remotely or teleworking 54 31 7 6 2 0 0 85 9 2575
2020 A combination of working on-site and working remotely or teleworking 46 34 8 9 4 0 0 79 13 479
2020 Other work situation 48 6 17 6 23 0 0 54 30 11

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 36 41 13 7 2 0 1 78 9 187
2020 Working remotely or teleworking 47 34 10 5 2 1 0 83 7 2576
2020 A combination of working on-site and working remotely or teleworking 39 35 13 7 4 1 0 76 11 478
2020 Other work situation 50 38 0 0 12 0 0 88 12 12

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 34 29 21 8 5 0 3 65 13 190
2020 Working remotely or teleworking 47 24 11 5 5 5 2 77 11 2590
2020 A combination of working on-site and working remotely or teleworking 46 28 12 5 5 2 2 76 11 482
2020 Other work situation 30 28 0 6 22 7 7 68 32 12
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 43 23 15 8 4 1 7 72 12 190
2020 Working remotely or teleworking 55 24 12 4 3 1 2 81 7 2584
2020 A combination of working on-site and working remotely or teleworking 49 28 13 4 2 1 3 80 7 482
2020 Other work situation 22 23 30 0 12 13 0 51 14 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 40 28 16 10 6 0 0 68 16 190
2020 Working remotely or teleworking 49 27 11 7 5 0 0 77 12 2588
2020 A combination of working on-site and working remotely or teleworking 43 31 13 8 4 0 0 75 12 480
2020 Other work situation 13 21 33 5 28 0 0 34 33 12

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 43 27 18 5 3 2 2 73 8 189
2020 Working remotely or teleworking 53 22 13 5 4 2 1 77 10 2583
2020 A combination of working on-site and working remotely or teleworking 46 23 17 6 6 1 1 71 12 480
2020 Other work situation 19 26 15 0 28 13 0 51 32 12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 37 28 18 11 5 0 0 66 16 189
2020 Working remotely or teleworking 50 28 11 6 4 0 0 78 10 2586
2020 A combination of working on-site and working remotely or teleworking 44 31 12 8 4 0 0 76 12 480
2020 Other work situation 19 34 20 0 28 0 0 52 28 12

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 24 76 190
2020 Working remotely or teleworking 38 62 2591
2020 A combination of working on-site and working remotely or teleworking 37 63 483
2020 Other work situation 47 53 12

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 31 12 16 4 7 2 28 61 15 189
2020 Working remotely or teleworking 54 17 9 3 2 4 11 83 6 2591
2020 A combination of working on-site and working remotely or teleworking 47 22 8 2 4 3 14 83 8 483
2020 Other work situation 26 42 7 0 20 6 0 71 21 12

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 44 27 17 7 4 0 1 72 11 190
2020 Working remotely or teleworking 57 24 8 6 4 0 0 81 10 2596
2020 A combination of working on-site and working remotely or teleworking 52 27 12 7 3 0 0 78 10 483
2020 Other work situation 37 0 30 27 6 0 0 37 33 12
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 35 27 18 9 5 7 0 66 15 190
2020 Working remotely or teleworking 39 31 12 7 5 6 0 74 13 2591
2020 A combination of working on-site and working remotely or teleworking 36 28 16 10 6 5 0 67 16 483
2020 Other work situation 13 11 36 20 12 0 7 26 35 12

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 33 30 17 10 8 2 0 65 18 188
2020 Working remotely or teleworking 37 31 15 9 6 2 0 70 15 2586
2020 A combination of working on-site and working remotely or teleworking 32 33 14 11 8 1 0 67 19 481
2020 Other work situation 24 15 21 7 12 13 7 49 25 12

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 26 25 25 8 10 6 0 55 19 187
2020 Working remotely or teleworking 26 34 18 10 7 4 0 63 18 2585
2020 A combination of working on-site and working remotely or teleworking 24 33 16 15 9 3 0 59 25 481
2020 Other work situation 11 5 31 6 20 13 15 23 35 12

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 27 25 16 20 9 3 0 53 30 189
2020 Working remotely or teleworking 26 36 15 13 8 2 0 63 21 2587
2020 A combination of working on-site and working remotely or teleworking 22 38 16 12 10 2 0 61 22 481
2020 Other work situation 11 0 42 0 20 20 7 15 27 12

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 29 12 8 4 13 21 14 62 26 190
2020 Working remotely or teleworking 37 19 12 7 8 11 7 68 18 2594
2020 A combination of working on-site and working remotely or teleworking 29 14 10 8 10 15 13 61 25 477
2020 Other work situation 14 0 5 7 6 36 31 42 41 12
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 28 33 24 8 3 4 0 64 11 190
2020 Working remotely or teleworking 30 44 14 8 3 1 0 75 11 2596
2020 A combination of working on-site and working remotely or teleworking 25 43 17 10 4 1 0 69 15 481
2020 Other work situation 15 30 32 7 7 9 0 49 15 11

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 20 35 18 15 7 5 0 58 23 189
2020 Working remotely or teleworking 19 34 21 16 8 2 0 54 25 2577
2020 A combination of working on-site and working remotely or teleworking 16 36 19 21 8 1 0 52 29 477
2020 Other work situation 13 0 11 31 19 26 0 18 67 12

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 29 32 19 10 7 3 1 62 18 190
2020 Working remotely or teleworking 31 34 14 12 6 2 1 67 18 2585
2020 A combination of working on-site and working remotely or teleworking 29 33 16 14 6 2 1 64 20 480
2020 Other work situation 19 23 0 33 12 13 0 47 53 12

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 33 31 20 8 4 3 0 67 13 188
2020 Working remotely or teleworking 31 37 18 8 4 1 0 69 13 2582
2020 A combination of working on-site and working remotely or teleworking 32 34 19 8 5 1 0 67 14 480
2020 Other work situation 20 6 26 28 12 7 0 28 43 12

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 21 21 18 18 14 6 2 45 35 189
2020 Working remotely or teleworking 21 22 19 13 13 11 2 49 29 2591
2020 A combination of working on-site and working remotely or teleworking 20 25 19 12 14 9 1 50 29 480
2020 Other work situation 13 26 0 0 41 13 7 49 51 12

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 30 25 23 13 6 2 1 57 20 190
2020 Working remotely or teleworking 28 32 18 12 8 2 0 61 20 2584
2020 A combination of working on-site and working remotely or teleworking 24 33 19 12 10 2 0 58 22 482
2020 Other work situation 11 15 26 0 20 20 7 36 27 12

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 22 25 21 10 12 6 5 52 25 189
2020 Working remotely or teleworking 24 28 16 14 13 4 2 55 28 2594
2020 A combination of working on-site and working remotely or teleworking 22 29 17 13 15 2 2 53 30 479
2020 Other work situation 22 15 21 0 21 13 7 47 27 12

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 42 21 16 10 5 1 5 67 16 189
2020 Working remotely or teleworking 49 24 13 6 4 1 3 76 10 2590
2020 A combination of working on-site and working remotely or teleworking 46 25 14 8 4 1 2 73 12 482
2020 Other work situation 41 33 27 0 0 0 0 73 0 12

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 46 23 15 6 3 4 4 75 9 190
2020 Working remotely or teleworking 48 25 14 6 3 1 3 75 10 2591
2020 A combination of working on-site and working remotely or teleworking 46 25 14 6 6 2 2 73 12 483
2020 Other work situation 47 18 15 0 12 0 7 70 13 12

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 66 14 7 1 2 5 4 89 3 188
2020 Working remotely or teleworking 71 11 6 3 3 3 4 87 7 2580
2020 A combination of working on-site and working remotely or teleworking 72 10 5 2 5 4 2 87 7 478
2020 Other work situation 47 0 21 0 12 0 20 59 15 12

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 57 15 7 4 2 3 12 85 7 189
2020 Working remotely or teleworking 72 11 5 1 1 2 7 92 3 2586
2020 A combination of working on-site and working remotely or teleworking 72 11 5 2 2 2 5 89 5 482
2020 Other work situation 41 6 15 0 12 18 7 63 16 12

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 24 36 19 12 5 3 0 63 18 190
2020 Working remotely or teleworking 25 42 16 9 4 3 0 69 14 2587
2020 A combination of working on-site and working remotely or teleworking 20 46 19 6 6 2 0 67 13 482
2020 Other work situation 0 67 13 7 12 0 0 67 20 12

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 33 34 19 7 3 4 0 70 10 188
2020 Working remotely or teleworking 38 37 12 8 4 1 0 76 12 2582
2020 A combination of working on-site and working remotely or teleworking 34 39 14 7 6 1 0 74 12 482
2020 Other work situation 27 44 0 0 29 0 0 71 29 11

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 43 30 16 3 3 4 0 77 6 190
2020 Working remotely or teleworking 40 35 13 5 3 3 0 78 8 2589
2020 A combination of working on-site and working remotely or teleworking 42 35 12 5 4 2 0 79 9 481
2020 Other work situation 6 45 6 17 13 14 0 59 35 11

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 37 24 21 6 4 6 1 66 11 189
2020 Working remotely or teleworking 36 33 16 7 3 5 0 73 11 2596
2020 A combination of working on-site and working remotely or teleworking 38 34 15 5 4 3 0 75 9 482
2020 Other work situation 13 46 13 15 12 0 0 59 28 12

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 40 28 19 4 5 3 0 71 10 189
2020 Working remotely or teleworking 42 30 12 7 5 3 1 75 12 2588
2020 A combination of working on-site and working remotely or teleworking 42 28 15 8 4 2 1 72 13 480
2020 Other work situation 19 42 7 0 12 0 20 75 15 12

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 48 34 13 3 2 0 0 82 5 189
2020 Working remotely or teleworking 51 33 9 4 2 0 0 84 7 2587
2020 A combination of working on-site and working remotely or teleworking 45 32 12 7 3 0 0 77 11 481
2020 Other work situation 31 34 23 0 12 0 0 65 12 12

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 43 23 23 6 3 1 0 67 10 188
2020 Working remotely or teleworking 36 32 16 9 5 1 0 69 15 2592
2020 A combination of working on-site and working remotely or teleworking 34 33 18 8 7 0 0 67 15 481
2020 Other work situation 31 34 23 0 12 0 0 65 12 12

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 41 28 21 8 2 0 0 69 10 187
2020 Working remotely or teleworking 37 34 15 10 4 0 0 72 14 2577
2020 A combination of working on-site and working remotely or teleworking 33 35 19 8 6 0 0 67 13 481
2020 Other work situation 31 49 7 0 12 0 0 80 12 12

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 42 22 15 7 4 8 1 71 12 187
2020 Working remotely or teleworking 35 24 18 12 7 3 0 61 20 2593
2020 A combination of working on-site and working remotely or teleworking 32 25 20 11 10 2 0 58 21 479
2020 Other work situation 31 26 23 7 12 0 0 58 20 12
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Working on-site 20 49 31 190
2020 Working remotely or teleworking 28 34 38 2596
2020 A combination of working on-site and working remotely or teleworking 23 35 42 481
2020 Other work situation 21 39 40 12

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Working remotely or teleworking 12 29 45 3 4 7 764
2020 A combination of working on-site and working remotely or teleworking 15 39 32 4 2 7 115
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 14 86 2591
2020 A combination of working on-site and working remotely or teleworking 17 83 481

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 47 53 368
2020 A combination of working on-site and working remotely or teleworking 63 37 81

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 62 38 368
2020 A combination of working on-site and working remotely or teleworking 47 53 81

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 8 92 368
2020 A combination of working on-site and working remotely or teleworking 12 88 81

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 7 93 368
2020 A combination of working on-site and working remotely or teleworking 7 93 81

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 10 90 368
2020 A combination of working on-site and working remotely or teleworking 19 81 81

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 6 94 368

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 41 59 368
2020 A combination of working on-site and working remotely or teleworking 39 61 81

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 42 58 368
2020 A combination of working on-site and working remotely or teleworking 49 51 81

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 48 52 368
2020 A combination of working on-site and working remotely or teleworking 51 49 81

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 42 58 368
2020 A combination of working on-site and working remotely or teleworking 44 56 81

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 40 60 368
2020 A combination of working on-site and working remotely or teleworking 50 50 81

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 51 49 368
2020 A combination of working on-site and working remotely or teleworking 52 48 81

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 36 64 368
2020 A combination of working on-site and working remotely or teleworking 37 63 81

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 2 98 368

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 5 95 368
2020 A combination of working on-site and working remotely or teleworking 7 93 81

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 15 85 368
2020 A combination of working on-site and working remotely or teleworking 10 90 81

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 50 50 368
2020 A combination of working on-site and working remotely or teleworking 55 45 81

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 22 78 368
2020 A combination of working on-site and working remotely or teleworking 23 77 81

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 20 80 368
2020 A combination of working on-site and working remotely or teleworking 19 81 81

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 59 41 368
2020 A combination of working on-site and working remotely or teleworking 59 41 81

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 29 71 368
2020 A combination of working on-site and working remotely or teleworking 33 67 81

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 11 89 368
2020 A combination of working on-site and working remotely or teleworking 12 88 81

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 22 78 368
2020 A combination of working on-site and working remotely or teleworking 20 80 81

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 11 89 368
2020 A combination of working on-site and working remotely or teleworking 14 86 81

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 10 90 368
2020 A combination of working on-site and working remotely or teleworking 5 95 81

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 11 89 368
2020 A combination of working on-site and working remotely or teleworking 8 92 81

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 13 87 368
2020 A combination of working on-site and working remotely or teleworking 17 83 81

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 23 77 368
2020 A combination of working on-site and working remotely or teleworking 23 77 81

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 11 89 331
2020 A combination of working on-site and working remotely or teleworking 13 87 76

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 14 86 331
2020 A combination of working on-site and working remotely or teleworking 8 92 76

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 9 91 331

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 8 92 331

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 11 89 331
2020 A combination of working on-site and working remotely or teleworking 8 92 76

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 8 92 331
2020 A combination of working on-site and working remotely or teleworking 6 94 76

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 14 86 331

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 12 88 331
2020 A combination of working on-site and working remotely or teleworking 16 84 76

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 20 80 331
2020 A combination of working on-site and working remotely or teleworking 17 83 76

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 35 65 331
2020 A combination of working on-site and working remotely or teleworking 36 64 76

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 7 93 331

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 53 47 331
2020 A combination of working on-site and working remotely or teleworking 48 52 76

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 3 97 331
2020 A combination of working on-site and working remotely or teleworking 0 100 76

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 62 38 331
2020 A combination of working on-site and working remotely or teleworking 56 44 76

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 3 97 331
2020 A combination of working on-site and working remotely or teleworking 8 92 76

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 13 87 331
2020 A combination of working on-site and working remotely or teleworking 18 82 76

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 19 19 23 7 7 15 9 50 18 190
2020 Working remotely or teleworking 17 15 18 7 9 29 6 48 25 2593
2020 A combination of working on-site and working remotely or teleworking 18 16 23 6 9 21 6 47 21 482
2020 Other work situation 0 13 31 6 25 19 7 17 41 12

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 31 26 20 8 6 7 2 63 15 189
2020 Working remotely or teleworking 28 28 19 8 7 9 1 63 16 2591
2020 A combination of working on-site and working remotely or teleworking 31 30 21 6 8 5 0 63 14 483
2020 Other work situation 31 0 31 6 25 0 7 34 33 12
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 8 92 2582
2020 A combination of working on-site and working remotely or teleworking 11 89 483

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 36 64 222
2020 A combination of working on-site and working remotely or teleworking 28 72 51

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 80 20 222
2020 A combination of working on-site and working remotely or teleworking 77 23 51

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 5 95 222
2020 A combination of working on-site and working remotely or teleworking 11 89 51

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 12 88 222

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 12 88 222
2020 A combination of working on-site and working remotely or teleworking 11 89 51

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 8 92 222
2020 A combination of working on-site and working remotely or teleworking 17 83 51

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 47 53 222
2020 A combination of working on-site and working remotely or teleworking 37 63 51

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 29 71 222
2020 A combination of working on-site and working remotely or teleworking 21 79 51

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 20 80 222
2020 A combination of working on-site and working remotely or teleworking 13 87 51

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 4 96 222

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 26 74 222
2020 A combination of working on-site and working remotely or teleworking 35 65 51

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 21 79 222
2020 A combination of working on-site and working remotely or teleworking 25 75 51

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 5 95 222

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 5 95 222

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 7 93 222

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 16 84 222
2020 A combination of working on-site and working remotely or teleworking 16 84 51

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 17 83 222
2020 A combination of working on-site and working remotely or teleworking 12 88 51

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 18 82 222
2020 A combination of working on-site and working remotely or teleworking 15 85 51

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 33 67 222
2020 A combination of working on-site and working remotely or teleworking 43 57 51

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 14 86 222
2020 A combination of working on-site and working remotely or teleworking 31 69 51

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 8 92 222
2020 A combination of working on-site and working remotely or teleworking 9 91 51

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 19 81 222
2020 A combination of working on-site and working remotely or teleworking 20 80 51

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 6 94 222

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 9 91 222

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 4 96 222
2020 A combination of working on-site and working remotely or teleworking 11 89 51

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 9 91 222
2020 A combination of working on-site and working remotely or teleworking 11 89 51

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 47 53 222
2020 A combination of working on-site and working remotely or teleworking 40 60 51

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 3 97 202

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 12 88 202

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 3 97 202

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 4 96 202

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 3 97 202

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 11 89 202

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 14 86 202

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 15 85 202

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 30 70 202

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 7 93 202

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 42 58 202

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 66 34 202

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 15 85 202

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 23 17 22 3 3 24 8 58 9 188
2020 Working remotely or teleworking 18 15 21 5 5 31 6 52 15 2587
2020 A combination of working on-site and working remotely or teleworking 19 15 26 6 4 25 5 49 14 483
2020 Other work situation 8 0 19 0 26 48 0 15 49 10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 35 24 19 5 3 13 1 68 10 189
2020 Working remotely or teleworking 30 29 19 6 4 10 1 67 11 2589
2020 A combination of working on-site and working remotely or teleworking 33 31 20 6 3 7 0 69 10 478
2020 Other work situation 31 0 44 5 12 7 0 34 19 12

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working remotely or teleworking 4 5 12 23 44 12 0 10 76 106
2020 A combination of working on-site and working remotely or teleworking 6 0 29 32 34 0 0 6 66 19
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 15 21 26 14 23 1 0 37 37 190
2020 Working remotely or teleworking 39 24 16 9 10 0 1 64 20 2591
2020 A combination of working on-site and working remotely or teleworking 19 31 22 14 15 0 0 50 28 481
2020 Other work situation 20 6 27 25 23 0 0 26 48 11

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 22 29 19 14 13 1 1 53 28 190
2020 Working remotely or teleworking 30 30 20 10 9 0 1 60 20 2580
2020 A combination of working on-site and working remotely or teleworking 31 30 18 10 8 0 1 63 19 481
2020 Other work situation 30 18 39 6 7 0 0 48 13 10

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 16 26 20 15 22 0 0 43 37 190
2020 Working remotely or teleworking 17 26 25 17 14 0 0 43 32 2590
2020 A combination of working on-site and working remotely or teleworking 17 21 27 14 21 0 0 38 35 483
2020 Other work situation 41 6 15 18 20 0 0 47 38 12

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 33 27 20 8 7 2 3 64 15 190
2020 Working remotely or teleworking 23 29 23 14 10 0 1 53 24 2582
2020 A combination of working on-site and working remotely or teleworking 25 33 19 12 11 0 1 58 23 482
2020 Other work situation 44 20 17 6 13 0 0 64 19 11

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 19 20 24 14 22 1 0 39 37 188
2020 Working remotely or teleworking 22 23 22 17 14 1 1 46 32 2585
2020 A combination of working on-site and working remotely or teleworking 21 21 22 14 21 1 1 42 36 480
2020 Other work situation 38 25 17 14 6 0 0 63 20 11

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 42 13 17 15 9 1 4 58 25 190
2020 Working remotely or teleworking 40 26 14 10 8 0 2 67 18 2569
2020 A combination of working on-site and working remotely or teleworking 43 22 12 9 11 1 2 67 20 480
2020 Other work situation 51 14 28 0 6 0 0 65 6 11

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 28 20 20 14 16 1 1 49 30 188
2020 Working remotely or teleworking 26 27 22 12 12 0 0 54 25 2577
2020 A combination of working on-site and working remotely or teleworking 26 27 20 13 12 0 1 53 26 482
2020 Other work situation 26 7 26 26 15 0 0 33 41 10

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 32 24 16 9 16 0 2 57 26 188
2020 Working remotely or teleworking 32 23 19 10 10 0 6 59 21 2582
2020 A combination of working on-site and working remotely or teleworking 27 27 23 10 8 0 4 57 19 480
2020 Other work situation 40 27 15 6 6 0 6 72 12 12

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 29 33 20 7 8 1 1 63 16 189
2020 Working remotely or teleworking 32 35 19 8 3 1 1 68 12 2585
2020 A combination of working on-site and working remotely or teleworking 28 36 17 10 7 1 1 65 17 479
2020 Other work situation 26 26 23 0 12 0 13 60 14 12

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 27 26 24 10 10 1 1 54 21 187
2020 Working remotely or teleworking 25 31 24 13 6 0 1 56 20 2582
2020 A combination of working on-site and working remotely or teleworking 23 31 23 13 10 0 1 54 23 481
2020 Other work situation 26 38 15 7 6 7 0 69 14 12

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 34 26 24 6 7 1 2 62 13 188
2020 Working remotely or teleworking 31 31 18 12 6 0 1 63 19 2585
2020 A combination of working on-site and working remotely or teleworking 28 29 20 14 9 0 0 57 23 479
2020 Other work situation 34 29 25 7 6 0 0 62 13 11

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 46 20 15 10 6 2 1 68 17 189
2020 Working remotely or teleworking 47 25 13 8 6 1 1 72 14 2574
2020 A combination of working on-site and working remotely or teleworking 38 31 13 10 8 0 0 69 18 479
2020 Other work situation 39 26 15 6 13 0 0 65 20 12

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 35 21 20 10 11 1 2 58 22 189
2020 Working remotely or teleworking 27 33 23 10 6 0 0 61 16 2581
2020 A combination of working on-site and working remotely or teleworking 24 32 20 15 9 0 0 56 24 477
2020 Other work situation 41 11 21 6 6 0 15 61 14 12

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 25 25 21 18 9 1 1 51 27 188
2020 Working remotely or teleworking 26 32 23 12 7 0 0 58 18 2582
2020 A combination of working on-site and working remotely or teleworking 22 32 23 12 10 0 0 55 22 477
2020 Other work situation 15 11 15 26 20 0 13 30 53 12

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 36 31 20 4 9 1 0 67 13 189
2020 Working remotely or teleworking 49 29 14 4 3 0 1 79 7 2578
2020 A combination of working on-site and working remotely or teleworking 41 33 17 6 2 0 1 75 8 476
2020 Other work situation 20 47 0 13 6 0 14 78 22 11

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 31 30 21 9 8 0 0 61 18 189
2020 Working remotely or teleworking 28 36 21 9 6 0 0 64 14 2577
2020 A combination of working on-site and working remotely or teleworking 26 35 21 11 6 0 0 61 18 478
2020 Other work situation 15 13 49 0 14 0 9 31 16 11

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 57 25 9 3 2 1 4 86 5 189
2020 Working remotely or teleworking 67 18 6 2 1 0 4 89 4 2580
2020 A combination of working on-site and working remotely or teleworking 63 19 9 2 2 0 5 86 5 477
2020 Other work situation 54 15 6 0 12 0 13 80 14 12

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 62 19 8 4 3 3 2 85 7 190
2020 Working remotely or teleworking 75 11 5 3 3 1 2 88 6 2579
2020 A combination of working on-site and working remotely or teleworking 73 11 4 5 5 0 2 86 10 479
2020 Other work situation 54 21 0 0 12 0 13 86 14 12

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 47 30 14 4 1 2 2 80 5 188
2020 Working remotely or teleworking 65 22 8 2 1 0 2 88 4 2573
2020 A combination of working on-site and working remotely or teleworking 56 29 6 4 3 0 2 87 8 478
2020 Other work situation 39 42 0 0 12 0 7 87 13 12

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 54 19 15 5 4 2 1 75 9 187
2020 Working remotely or teleworking 64 18 8 4 4 0 1 83 9 2573
2020 A combination of working on-site and working remotely or teleworking 59 22 7 6 5 0 1 82 11 476
2020 Other work situation 47 6 18 0 14 0 15 63 16 11

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 43 24 2 1 2 1 27 93 4 190
2020 Working remotely or teleworking 61 12 5 2 1 0 20 91 3 2578
2020 A combination of working on-site and working remotely or teleworking 56 15 6 2 2 0 20 88 5 479
2020 Other work situation 37 0 15 0 6 0 41 64 10 12

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 47 23 12 10 4 0 4 73 14 190
2020 Working remotely or teleworking 63 21 8 3 1 0 3 88 4 2588
2020 A combination of working on-site and working remotely or teleworking 56 25 11 3 3 0 2 82 6 483
2020 Other work situation 32 31 5 0 6 13 13 85 8 12

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 67 14 8 1 5 1 4 85 6 190
2020 Working remotely or teleworking 67 17 7 3 3 1 2 86 7 2591
2020 A combination of working on-site and working remotely or teleworking 65 19 8 3 4 0 1 85 7 483
2020 Other work situation 75 6 0 0 11 0 7 88 12 12

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 48 26 11 7 3 1 3 78 11 189
2020 Working remotely or teleworking 45 31 15 6 2 0 1 77 8 2592
2020 A combination of working on-site and working remotely or teleworking 48 31 14 4 2 0 1 79 7 480
2020 Other work situation 39 27 21 0 6 0 7 71 6 12

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 19 34 27 14 6 0 0 53 20 189
2020 Working remotely or teleworking 32 40 19 6 3 0 0 72 9 2587
2020 A combination of working on-site and working remotely or teleworking 19 41 25 7 7 1 0 60 15 482
2020 Other work situation 7 46 33 0 6 7 0 57 6 12

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 12 25 38 20 5 0 0 37 25 189
2020 Working remotely or teleworking 13 33 35 13 5 0 0 47 18 2589
2020 A combination of working on-site and working remotely or teleworking 10 28 36 17 8 0 0 39 25 481
2020 Other work situation 27 14 30 16 13 0 0 41 29 11

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 18 23 35 18 6 0 0 24 41 190
2020 Working remotely or teleworking 12 22 38 20 7 0 0 27 35 2579
2020 A combination of working on-site and working remotely or teleworking 18 22 36 18 7 0 0 24 39 480
2020 Other work situation 13 31 43 6 7 0 0 13 44 12

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 31 42 18 4 2 2 0 75 6 190
2020 Working remotely or teleworking 41 39 12 5 2 1 0 81 7 2591
2020 A combination of working on-site and working remotely or teleworking 35 42 14 5 3 1 0 78 8 482
2020 Other work situation 13 47 15 6 6 13 0 69 14 12

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 28 29 17 13 7 5 0 61 22 190
2020 Working remotely or teleworking 35 34 13 11 5 2 0 71 16 2575
2020 A combination of working on-site and working remotely or teleworking 31 36 15 10 6 2 0 68 17 478
2020 Other work situation 13 47 15 0 12 13 0 69 14 12

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 32 25 11 16 12 4 0 59 29 189
2020 Working remotely or teleworking 41 28 10 11 8 1 1 71 19 2583
2020 A combination of working on-site and working remotely or teleworking 35 29 12 15 9 0 0 64 24 480
2020 Other work situation 13 21 20 5 28 0 13 39 38 12

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 39 31 13 8 5 4 0 73 13 188
2020 Working remotely or teleworking 51 26 12 4 4 3 1 79 8 2576
2020 A combination of working on-site and working remotely or teleworking 44 27 15 7 4 3 0 73 11 482
2020 Other work situation 19 26 15 0 28 0 13 51 32 12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 29 29 17 15 5 4 1 62 21 190
2020 Working remotely or teleworking 33 33 15 11 7 2 0 67 18 2592
2020 A combination of working on-site and working remotely or teleworking 28 31 18 12 9 1 0 60 21 482
2020 Other work situation 19 0 36 21 12 0 13 21 38 12

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 29 39 15 12 3 1 0 69 16 190
2020 Working remotely or teleworking 41 41 10 6 1 0 0 83 8 2592
2020 A combination of working on-site and working remotely or teleworking 33 45 10 9 3 0 0 79 11 482
2020 Other work situation 20 43 6 25 6 0 0 63 31 11

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 28 40 12 14 4 1 0 69 18 190
2020 Working remotely or teleworking 40 39 11 7 2 1 0 79 10 2589
2020 A combination of working on-site and working remotely or teleworking 33 41 11 11 4 0 0 75 14 483
2020 Other work situation 19 40 13 23 6 0 0 58 29 12

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 36 40 12 7 5 0 0 76 11 186
2020 Working remotely or teleworking 36 38 17 6 2 1 1 75 7 2571
2020 A combination of working on-site and working remotely or teleworking 36 42 12 6 2 1 1 79 8 479
2020 Other work situation 47 21 12 7 6 0 7 73 14 12

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 35 36 14 7 4 4 0 75 11 189
2020 Working remotely or teleworking 47 34 12 4 1 1 1 83 5 2584
2020 A combination of working on-site and working remotely or teleworking 39 37 12 7 3 1 2 78 10 481
2020 Other work situation 19 34 28 0 20 0 0 52 20 12

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 43 15 10 0 3 15 14 81 4 189
2020 Working remotely or teleworking 61 18 7 1 1 7 5 90 3 2591
2020 A combination of working on-site and working remotely or teleworking 52 15 10 2 3 10 8 82 6 481
2020 Other work situation 36 6 6 0 6 32 14 78 12 11

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 43 30 16 5 2 2 0 76 8 190
2020 Working remotely or teleworking 51 35 8 3 1 1 0 87 5 2577
2020 A combination of working on-site and working remotely or teleworking 48 34 10 4 3 1 0 83 7 480
2020 Other work situation 13 47 15 0 12 13 0 69 14 12

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 41 29 14 6 8 2 0 71 15 189
2020 Working remotely or teleworking 52 28 8 6 4 1 0 81 11 2577
2020 A combination of working on-site and working remotely or teleworking 46 28 10 10 5 0 0 75 15 481
2020 Other work situation 34 11 7 15 12 13 7 56 35 12

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 31 27 20 9 11 2 0 60 20 190
2020 Working remotely or teleworking 60 26 8 3 1 1 0 87 5 2587
2020 A combination of working on-site and working remotely or teleworking 43 33 12 7 4 0 0 77 11 482
2020 Other work situation 24 21 0 15 20 13 7 56 44 12

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working remotely or teleworking 24 44 14 14 3 1 0 68 17 707
2020 A combination of working on-site and working remotely or teleworking 19 49 14 12 6 1 1 68 18 156

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 98 2 707
2020 A combination of working on-site and working remotely or teleworking 95 5 157

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working remotely or teleworking 16 31 18 21 13 0 0 47 34 692
2020 A combination of working on-site and working remotely or teleworking 12 36 15 26 10 0 0 49 36 150
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 11 89 187
2020 Working remotely or teleworking 10 90 2581
2020 A combination of working on-site and working remotely or teleworking 11 89 477
2020 Other work situation 0 100 11

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 11 89 189
2020 Working remotely or teleworking 14 86 2586
2020 A combination of working on-site and working remotely or teleworking 13 87 480
2020 Other work situation 0 100 11

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 65 35 23
2020 Working remotely or teleworking 51 49 364
2020 A combination of working on-site and working remotely or teleworking 41 59 61

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 59 41 23
2020 Working remotely or teleworking 79 21 364
2020 A combination of working on-site and working remotely or teleworking 74 26 61

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 52 43 5 0 0 0 0 95 0 15
2020 Working remotely or teleworking 56 29 7 6 2 1 0 85 8 288
2020 A combination of working on-site and working remotely or teleworking 46 27 14 9 4 0 0 73 12 46

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 33 27 19 4 3 9 5 70 8 190
2020 Working remotely or teleworking 53 28 7 4 3 2 2 85 7 2589
2020 A combination of working on-site and working remotely or teleworking 47 32 9 5 3 1 2 82 9 481
2020 Other work situation 31 6 13 15 12 15 7 48 36 12
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 30 48 21 1 61 39 189
2020 Working remotely or teleworking 33 47 19 1 59 41 2597
2020 A combination of working on-site and working remotely or teleworking 32 44 23 1 58 42 483
2020 Other work situation 40 42 18 0 51 49 12

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 38 62 871
2020 A combination of working on-site and working remotely or teleworking 37 63 154

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working remotely or teleworking 12 23 15 20 26 1 4 37 48 870
2020 A combination of working on-site and working remotely or teleworking 17 14 17 22 25 0 5 32 49 154

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working remotely or teleworking 7 17 14 21 39 1 2 25 61 872
2020 A combination of working on-site and working remotely or teleworking 8 18 13 21 39 0 1 26 60 155

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 44 18 8 6 6 4 14 75 14 190
2020 Working remotely or teleworking 40 19 13 8 8 2 9 66 19 2585
2020 A combination of working on-site and working remotely or teleworking 44 17 12 10 6 3 9 69 18 482
2020 Other work situation 29 21 24 0 13 13 0 57 15 12
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