2020 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 83. Are you a supervisor?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 30 47 3 16 4 0 0 76 21 835
2020 Non-supervisor 39 44 4 10 3 0 0 83 13 3513

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 75 17 4 2 2 1 0 93 4 832
2020 Non-supervisor 79 14 3 2 1 0 0 94 3 3505
2017 Supervisor 76 16 3 1 1 0 2 94 2 752
2017 Non-supervisor 76 17 3 2 1 1 1 94 2 4081
2014 Supervisor 76 17 3 2 1 0 1 94 3 670
2014 Non-supervisor 75 18 3 1 1 0 1 95 2 3461

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 39 40 5 13 3 0 0 79 16 834
2020 Non-supervisor 43 37 7 10 4 0 0 80 14 3516
2019 Supervisor 45 37 5 9 4 0 0 82 14 868
2019 Non-supervisor 47 34 5 9 4 0 0 81 14 4210
2017 Supervisor 44 36 5 11 4 0 0 80 15 756
2017 Non-supervisor 45 33 6 10 5 0 0 79 15 4082
2014 Supervisor 46 32 7 10 5 0 0 78 15 670
2014 Non-supervisor 45 34 6 10 5 0 0 79 15 3461

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 39 13 13 6 0 0 68 19 828
2020 Non-supervisor 31 39 11 13 5 0 1 71 18 3502
2019 Supervisor 28 46 9 12 5 0 0 74 17 868
2019 Non-supervisor 34 39 10 13 5 0 0 73 17 4188
2018 Supervisor 28 48 8 12 4 0 0 76 16 724
2018 Non-supervisor 29 43 9 13 5 0 1 72 19 3888
2017 Supervisor 29 42 9 15 4 0 0 72 20 756
2017 Non-supervisor 31 37 10 14 7 0 0 69 21 4084
2014 Supervisor 32 39 8 13 7 0 0 71 21 670
2014 Non-supervisor 31 39 10 13 7 0 0 70 20 3461

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 44 36 9 8 2 0 0 81 10 828
2020 Non-supervisor 45 36 8 7 3 0 0 81 11 3484
2019 Supervisor 49 37 7 5 2 0 0 86 7 868
2019 Non-supervisor 47 35 8 7 3 0 0 82 10 4185
2017 Supervisor 50 36 6 6 2 0 0 86 8 754
2017 Non-supervisor 46 35 8 7 3 0 0 82 10 4072
2014 Supervisor 53 33 8 5 1 0 0 86 6 670
2014 Non-supervisor 45 37 8 7 2 0 0 82 9 3457

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 46 30 9 9 5 0 0 76 14 832
2020 Non-supervisor 51 28 10 7 4 0 0 79 11 3496
2019 Supervisor 51 31 7 7 4 0 0 82 11 869
2019 Non-supervisor 53 28 8 6 4 0 0 82 9 4198
2018 Supervisor 50 32 7 7 4 0 0 82 11 721
2018 Non-supervisor 49 29 10 7 4 0 1 79 11 3876
2017 Supervisor 45 35 7 7 6 0 0 80 13 753
2017 Non-supervisor 50 29 9 7 4 1 1 80 11 4083
2014 Supervisor 45 33 7 9 5 0 0 79 14 669
2014 Non-supervisor 47 31 10 7 4 0 0 78 12 3455

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 44 38 8 7 3 0 0 82 10 830
2020 Non-supervisor 43 36 11 6 4 0 0 79 10 3516
2019 Supervisor 42 42 7 6 3 0 0 84 9 869
2019 Non-supervisor 42 38 10 6 4 0 0 80 10 4214
2018 Supervisor 46 38 8 5 3 0 0 84 8 720
2018 Non-supervisor 38 40 11 7 4 0 0 78 11 3865
2017 Supervisor 41 42 7 7 2 0 0 83 10 756
2017 Non-supervisor 38 43 9 6 4 0 0 81 10 4082
2014 Supervisor 42 41 8 6 3 0 0 83 9 670
2014 Non-supervisor 36 43 10 7 5 0 0 78 12 3462

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 32 38 11 11 7 0 0 70 19 837
2020 Non-supervisor 33 34 13 11 7 0 0 68 19 3519
2019 Supervisor 28 42 12 11 6 0 0 70 18 871
2019 Non-supervisor 34 35 14 10 8 0 0 69 18 4215
2018 Supervisor 29 36 14 11 9 0 0 66 20 722
2018 Non-supervisor 31 33 15 12 9 0 0 64 21 3876
2017 Supervisor 28 38 13 12 8 0 0 67 20 755
2017 Non-supervisor 32 33 15 12 8 0 0 66 20 4080
2014 Supervisor 27 38 14 13 9 0 0 64 22 670
2014 Non-supervisor 29 36 14 12 8 0 0 65 21 3458

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 30 44 10 10 5 0 0 74 15 829
2020 Non-supervisor 38 38 11 9 4 0 0 76 13 3499
2019 Supervisor 27 44 12 12 4 0 0 72 17 870
2019 Non-supervisor 37 39 10 10 3 0 0 77 13 4202
2018 Supervisor 29 42 13 10 5 0 0 72 16 726
2018 Non-supervisor 34 39 13 9 5 0 0 73 14 3876
2017 Supervisor 29 42 12 10 7 0 0 71 16 755
2017 Non-supervisor 35 40 11 10 4 0 0 75 14 4081

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 53 35 6 5 2 0 0 88 6 833
2020 Non-supervisor 51 35 8 4 2 0 0 86 6 3505
2019 Supervisor 48 39 7 4 2 0 0 87 6 867
2019 Non-supervisor 51 34 8 4 2 0 0 86 6 4194
2018 Supervisor 52 40 4 2 1 0 0 92 4 727
2018 Non-supervisor 50 38 7 3 2 0 0 88 5 3890
2017 Supervisor 48 39 7 3 3 0 0 87 6 755
2017 Non-supervisor 48 37 7 4 2 0 0 86 6 4077
2014 Supervisor 51 37 7 4 1 0 0 88 5 670
2014 Non-supervisor 45 39 9 4 2 1 0 85 6 3462

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 37 37 9 10 6 0 0 75 16 832
2020 Non-supervisor 38 33 13 10 7 0 0 71 17 3507
2019 Supervisor 36 42 8 9 5 0 0 78 14 871
2019 Non-supervisor 38 33 13 10 7 0 0 71 16 4211
2018 Supervisor 40 37 9 7 7 0 0 77 14 725
2018 Non-supervisor 35 36 12 10 8 0 0 71 18 3881
2017 Supervisor 34 38 10 10 8 0 0 72 18 754
2017 Non-supervisor 35 35 13 9 7 0 0 71 17 4070

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 63 27 6 2 2 0 0 90 3 830
2020 Non-supervisor 59 29 8 3 1 0 0 88 4 3492
2019 Supervisor 62 29 6 1 1 0 0 91 3 866
2019 Non-supervisor 60 28 8 2 2 0 0 88 4 4188
2018 Supervisor 66 25 6 2 1 0 0 91 3 720
2018 Non-supervisor 58 30 8 2 1 0 0 89 4 3846
2017 Supervisor 63 29 4 2 1 0 0 93 3 755
2017 Non-supervisor 60 30 7 2 1 0 0 90 3 4073
2014 Supervisor 73 20 5 1 1 0 0 93 2 670
2014 Non-supervisor 68 24 5 2 1 0 0 92 3 3458

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 44 36 9 7 4 0 0 80 11 830
2020 Non-supervisor 33 36 13 10 7 0 0 69 17 3504
2019 Supervisor 41 42 8 5 4 0 0 83 9 865
2019 Non-supervisor 35 35 14 10 6 0 1 70 16 4200
2018 Supervisor 43 38 8 7 5 0 0 81 11 721
2018 Non-supervisor 29 36 14 12 8 0 1 66 20 3866
2017 Supervisor 44 38 6 9 3 0 0 82 12 753
2017 Non-supervisor 32 38 12 11 6 0 1 71 17 4064
2014 Supervisor 34 43 8 10 5 0 0 78 15 670
2014 Non-supervisor 25 41 13 12 8 0 0 67 20 3460

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 47 33 9 6 5 0 0 80 11 837
2020 Non-supervisor 38 31 16 9 6 0 0 70 15 3517
2019 Supervisor 45 37 9 5 3 0 0 83 8 871
2019 Non-supervisor 40 31 15 8 5 0 0 71 14 4215
2018 Supervisor 47 33 10 6 4 0 0 80 10 723
2018 Non-supervisor 34 31 16 10 7 0 1 66 17 3842
2017 Supervisor 47 33 9 7 4 0 0 80 11 755
2017 Non-supervisor 36 35 14 9 6 0 1 71 15 4075
2014 Supervisor 41 35 12 7 4 0 0 77 12 670
2014 Non-supervisor 35 35 14 9 7 0 0 70 15 3459

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 37 38 10 10 4 0 0 76 14 834
2020 Non-supervisor 39 37 12 8 4 0 0 76 12 3500
2019 Supervisor 38 41 10 8 4 0 0 78 12 857
2019 Non-supervisor 40 37 11 7 3 0 0 78 11 4152
2018 Supervisor 43 34 10 7 5 0 0 78 12 720
2018 Non-supervisor 36 36 14 9 5 0 0 72 14 3876
2017 Supervisor 43 34 10 9 5 0 0 76 14 755
2017 Non-supervisor 39 35 12 8 5 0 0 75 13 4072
2014 Supervisor 39 35 10 10 6 0 0 73 16 670
2014 Non-supervisor 36 36 14 8 5 0 0 72 14 3460

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 47 36 9 4 3 0 0 84 7 836
2020 Non-supervisor 50 34 9 5 2 0 0 84 7 3501
2019 Supervisor 48 38 8 5 2 0 0 86 7 873
2019 Non-supervisor 50 35 8 4 3 0 0 85 7 4211
2018 Supervisor 49 35 8 4 3 0 0 85 7 725
2018 Non-supervisor 45 37 10 5 3 0 0 83 7 3882
2017 Supervisor 47 39 8 5 2 0 0 86 7 751
2017 Non-supervisor 47 37 9 4 2 0 0 84 7 4071
2014 Supervisor 49 36 9 4 2 0 0 85 6 670
2014 Non-supervisor 47 37 9 5 3 0 0 84 8 3460

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 22 28 24 14 12 0 0 50 26 831
2020 Non-supervisor 43 31 15 6 3 0 1 75 9 3511
2019 Supervisor 25 27 23 15 9 0 0 52 25 867
2019 Non-supervisor 45 29 15 6 4 0 1 75 10 4169
2018 Supervisor 23 29 26 14 7 0 1 52 22 726
2018 Non-supervisor 43 30 14 7 5 0 1 73 12 3886
2017 Supervisor 22 30 24 14 9 0 1 53 23 755
2017 Non-supervisor 40 32 14 6 4 0 3 75 11 4090
2014 Supervisor 17 30 25 15 12 0 0 47 27 670
2014 Non-supervisor 35 31 17 8 7 0 1 67 16 3459

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 14 30 34 16 6 0 0 22 44 834
2020 Non-supervisor 9 19 34 23 13 1 2 37 29 3509
2019 Supervisor 13 27 38 16 5 0 0 21 40 873
2019 Non-supervisor 8 21 32 22 14 1 2 37 30 4197
2018 Supervisor 14 28 37 16 5 0 0 21 42 726
2018 Non-supervisor 9 21 33 22 12 1 2 36 31 3875
2017 Supervisor 15 29 35 15 5 0 2 20 44 756
2017 Non-supervisor 8 19 32 20 15 1 5 37 29 4053
2014 Supervisor 12 30 37 15 5 0 1 20 43 670
2014 Non-supervisor 10 23 35 19 9 1 3 29 35 3453

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 11 21 27 28 12 1 1 41 32 833
2020 Non-supervisor 8 13 24 29 22 2 2 53 22 3504
2019 Supervisor 9 23 32 24 10 1 0 35 33 871
2019 Non-supervisor 8 15 26 26 21 2 2 49 23 4184
2018 Supervisor 10 22 34 21 10 2 1 32 33 719
2018 Non-supervisor 9 16 27 24 18 2 2 45 27 3854
2017 Supervisor 11 25 29 20 11 1 2 33 37 753
2017 Non-supervisor 8 15 25 23 21 3 6 48 25 4041
2014 Supervisor 11 21 31 23 12 0 2 35 33 670
2014 Non-supervisor 10 17 28 24 15 2 4 41 29 3448

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 14 22 35 20 8 1 1 28 37 834
2020 Non-supervisor 9 15 29 24 17 2 3 43 26 3499
2019 Supervisor 15 27 31 19 6 1 1 26 43 873
2019 Non-supervisor 10 17 27 23 18 2 4 43 28 4188
2018 Supervisor 14 26 31 22 6 0 1 29 40 722
2018 Non-supervisor 10 18 28 23 16 3 4 41 29 3861
2017 Supervisor 14 24 34 18 6 1 2 25 40 755
2017 Non-supervisor 9 16 28 21 17 3 7 41 28 4052
2014 Supervisor 16 28 31 17 7 0 1 24 45 667
2014 Non-supervisor 12 19 29 20 13 3 5 35 33 3451

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 7 18 34 31 10 0 0 41 25 827
2020 Non-supervisor 3 7 24 35 26 1 3 64 11 3487
2019 Supervisor 6 18 38 28 10 0 1 38 24 870
2019 Non-supervisor 3 8 24 33 27 1 3 63 11 4176
2018 Supervisor 6 18 35 31 9 0 1 40 24 719
2018 Non-supervisor 4 8 27 33 23 1 3 60 12 3841
2017 Supervisor 8 16 37 27 11 0 1 39 24 752
2017 Non-supervisor 3 7 25 31 25 2 7 61 12 4031
2014 Supervisor 8 17 40 25 9 0 1 34 26 668
2014 Non-supervisor 5 10 28 31 20 1 5 54 16 3429

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 24 27 26 16 6 0 0 22 51 833
2020 Non-supervisor 12 16 25 23 20 1 2 45 29 3509
2019 Supervisor 25 28 27 13 6 0 1 20 54 869
2019 Non-supervisor 13 17 24 21 21 1 3 44 31 4192
2018 Supervisor 23 31 27 12 5 1 1 18 55 728
2018 Non-supervisor 15 19 23 21 17 2 3 39 36 3872
2017 Supervisor 27 27 26 12 7 0 2 19 55 755
2017 Non-supervisor 15 17 24 18 19 2 6 40 34 4055
2014 Supervisor 28 31 25 9 6 0 1 15 60 669
2014 Non-supervisor 18 21 25 18 14 1 3 33 41 3450

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 12 18 29 28 11 0 1 40 30 831
2020 Non-supervisor 8 13 20 27 24 3 4 55 23 3488
2019 Supervisor 15 22 31 21 10 0 1 31 38 871
2019 Non-supervisor 10 15 24 24 22 3 3 49 26 4174
2018 Supervisor 15 26 30 19 8 1 2 28 41 721
2018 Non-supervisor 11 16 25 22 19 3 4 44 29 3847
2017 Supervisor 17 23 29 20 9 0 2 30 41 753
2017 Non-supervisor 10 15 22 20 21 4 8 47 29 4056
2014 Supervisor 15 22 28 21 10 1 4 32 38 665
2014 Non-supervisor 11 15 24 24 18 3 6 46 28 3444

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 14 24 35 19 6 1 1 26 38 833
2020 Non-supervisor 8 17 30 22 18 2 2 42 27 3492
2019 Supervisor 16 23 36 17 6 1 0 24 39 870
2019 Non-supervisor 9 17 30 21 18 3 3 41 27 4188
2018 Supervisor 16 25 36 16 6 1 1 22 42 726
2018 Non-supervisor 10 17 30 22 15 3 3 39 29 3867
2017 Supervisor 15 23 37 17 5 1 2 23 39 756
2017 Non-supervisor 9 16 28 20 17 4 6 40 28 4052
2014 Supervisor 15 28 35 14 6 1 1 21 44 670
2014 Non-supervisor 12 19 31 19 12 3 4 33 34 3446

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 11 24 35 21 8 0 0 29 36 834
2020 Non-supervisor 7 17 34 25 15 0 1 41 25 3504
2019 Supervisor 11 19 32 26 11 0 1 37 30 871
2019 Non-supervisor 5 12 30 28 21 1 2 51 18 4188
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 26 34 16 12 9 2 1 62 22 835
2020 Non-supervisor 24 28 19 11 10 6 3 57 23 3510
2019 Supervisor 28 36 14 11 8 2 1 66 19 871
2019 Non-supervisor 27 27 17 12 9 4 3 59 23 4210
2018 Supervisor 24 40 13 12 9 1 1 65 21 723
2018 Non-supervisor 19 29 20 13 11 5 3 52 27 3875
2017 Supervisor 26 38 13 13 8 1 1 65 22 755
2017 Non-supervisor 26 28 14 12 11 5 4 59 25 4083
2014 Supervisor 29 37 13 11 8 1 1 67 20 670
2014 Non-supervisor 28 30 14 12 11 3 2 61 24 3462

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 47 30 8 9 6 0 0 76 15 832
2020 Non-supervisor 39 28 11 12 9 1 0 68 21 3507
2019 Supervisor 48 29 8 9 6 0 0 77 15 871
2019 Non-supervisor 38 29 11 12 8 1 0 68 21 4206
2018 Supervisor 40 35 9 9 6 0 0 75 15 723
2018 Non-supervisor 33 29 12 13 11 1 1 63 25 3865
2017 Supervisor 45 30 8 11 5 0 0 75 16 753
2017 Non-supervisor 38 28 11 11 10 1 1 68 21 4084
2014 Supervisor 46 31 8 10 6 0 0 76 16 670
2014 Non-supervisor 38 29 10 12 10 1 0 67 23 3459

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 44 37 7 8 4 0 0 81 12 832
2020 Non-supervisor 48 32 8 9 4 0 0 79 12 3492
2019 Supervisor 43 37 8 9 4 0 0 80 13 871
2019 Non-supervisor 45 33 9 9 4 0 0 78 13 4205
2018 Supervisor 40 40 7 8 4 0 0 81 12 724
2018 Non-supervisor 40 35 9 9 5 0 0 76 14 3861
2017 Supervisor 36 42 8 11 4 0 0 78 15 753
2017 Non-supervisor 40 38 8 9 5 0 1 78 13 4072
2014 Supervisor 38 41 8 9 4 0 0 79 13 669
2014 Non-supervisor 39 38 10 10 4 0 0 77 14 3461

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 43 39 9 6 3 1 0 82 9 828
2020 Non-supervisor 39 35 13 7 4 2 0 75 11 3492
2019 Supervisor 45 39 9 4 2 0 0 84 7 870
2019 Non-supervisor 39 35 13 7 4 1 1 76 11 4206
2018 Supervisor 40 42 9 5 3 1 0 84 7 724
2018 Non-supervisor 34 38 15 7 5 2 1 73 12 3871

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 54 26 8 4 4 2 1 83 8 834
2020 Non-supervisor 46 24 12 5 4 5 3 76 11 3512
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 55 24 11 4 3 1 2 82 7 831
2020 Non-supervisor 40 23 18 5 5 2 7 69 11 3515
2019 Supervisor 52 30 12 2 2 0 1 83 4 875
2019 Non-supervisor 40 24 18 6 4 1 7 70 11 4221

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 43 30 11 9 7 0 0 73 16 835
2020 Non-supervisor 44 29 13 7 6 0 0 74 13 3516
2019 Supervisor 41 30 13 10 6 0 0 72 15 871
2019 Non-supervisor 44 29 13 8 5 1 1 74 13 4215
2018 Supervisor 38 32 12 10 7 0 1 71 17 718
2018 Non-supervisor 40 31 12 10 6 0 1 72 16 3872
2017 Supervisor 36 35 13 9 6 0 0 71 15 757
2017 Non-supervisor 40 32 11 9 6 1 1 73 15 4085
2014 Supervisor 35 39 9 10 6 0 1 75 16 670
2014 Non-supervisor 42 32 11 8 6 1 0 75 14 3461

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 51 23 14 5 5 1 1 76 10 829
2020 Non-supervisor 49 22 14 6 5 2 2 74 12 3499

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 48 28 10 8 6 0 0 76 14 836
2020 Non-supervisor 47 28 11 8 5 0 1 75 13 3511
2019 Supervisor 44 31 10 8 5 1 1 77 14 872
2019 Non-supervisor 47 28 10 8 5 1 1 76 14 4196
2018 Supervisor 42 35 8 6 7 0 0 78 14 719
2018 Non-supervisor 42 29 11 10 6 1 1 72 17 3860
2017 Supervisor 41 35 10 8 7 0 0 76 14 757
2017 Non-supervisor 43 31 10 9 6 1 1 76 15 4085
2014 Supervisor 38 33 11 12 5 0 0 72 18 670
2014 Non-supervisor 42 31 11 8 7 1 0 74 15 3461

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 46 54 833
2020 Non-supervisor 42 58 3515

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 59 18 8 3 3 2 7 85 7 835
2020 Non-supervisor 51 15 10 5 4 3 13 78 10 3514

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 55 23 10 6 5 0 0 79 11 833
2020 Non-supervisor 56 23 10 7 5 0 0 79 11 3515
2019 Supervisor 52 29 9 5 4 0 0 82 9 869
2019 Non-supervisor 54 26 10 5 4 0 0 80 10 4222
2018 Supervisor 50 27 9 7 6 0 0 77 14 722
2018 Non-supervisor 49 25 12 7 6 0 1 75 14 3873
2017 Supervisor 51 26 9 7 6 0 0 78 13 756
2017 Non-supervisor 54 25 10 5 6 0 0 79 11 4085
2014 Supervisor 48 29 10 8 5 0 0 77 13 669
2014 Non-supervisor 51 26 9 7 6 0 0 77 13 3463
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 33 34 13 10 6 3 0 70 17 837
2020 Non-supervisor 38 28 14 8 6 6 0 70 15 3518
2019 Supervisor 31 38 15 10 5 1 0 70 16 859
2019 Non-supervisor 38 29 15 7 5 5 1 71 13 4219
2018 Supervisor 32 35 14 11 6 1 0 68 18 726
2018 Non-supervisor 33 31 15 9 6 5 1 68 16 3884
2017 Supervisor 32 34 13 11 9 0 0 66 20 757
2017 Non-supervisor 34 31 14 9 6 6 1 70 15 4088
2014 Supervisor 28 39 14 10 6 1 0 69 17 665
2014 Non-supervisor 30 33 15 9 6 5 1 68 17 3454

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 34 14 14 8 1 0 64 22 831
2020 Non-supervisor 35 29 15 11 8 3 0 66 19 3508
2019 Supervisor 26 36 19 12 6 1 0 63 18 859
2019 Non-supervisor 35 29 16 11 7 2 1 66 18 4210
2018 Supervisor 28 36 16 13 7 1 0 64 20 719
2018 Non-supervisor 31 30 17 12 8 2 0 63 20 3879
2017 Supervisor 26 36 15 12 10 0 0 62 22 755
2017 Non-supervisor 30 31 15 11 8 3 1 64 20 4085
2014 Supervisor 27 36 16 12 7 1 0 64 20 665
2014 Non-supervisor 27 32 17 13 8 3 0 61 22 3453

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 20 31 21 18 9 1 0 51 27 832
2020 Non-supervisor 27 29 17 13 8 4 0 59 23 3505
2019 Supervisor 15 35 20 18 9 2 0 52 28 856
2019 Non-supervisor 26 28 18 13 8 5 1 58 22 4207
2018 Supervisor 20 35 18 17 8 1 0 56 26 722
2018 Non-supervisor 23 29 21 13 9 5 1 55 23 3868
2017 Supervisor 17 36 17 18 11 1 0 54 29 756
2017 Non-supervisor 23 30 18 14 9 6 1 57 24 4075
2014 Supervisor 19 34 15 19 10 3 0 54 31 664
2014 Non-supervisor 21 29 18 17 10 5 0 53 28 3455

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 17 33 17 20 11 1 0 51 31 831
2020 Non-supervisor 24 32 14 16 11 3 0 58 27 3512
2019 Supervisor 15 35 17 21 11 1 0 50 32 858
2019 Non-supervisor 23 29 17 17 10 3 1 55 28 4215
2018 Supervisor 17 34 19 19 10 0 0 51 30 726
2018 Non-supervisor 20 28 18 18 12 3 0 51 31 3874
2017 Supervisor 17 35 15 18 15 1 0 52 33 757
2017 Non-supervisor 21 29 17 16 11 5 1 53 28 4080
2014 Supervisor 18 34 16 19 12 1 0 52 32 665
2014 Non-supervisor 19 31 16 18 12 3 0 52 31 3449

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 26 21 15 8 9 12 10 59 22 833
2020 Non-supervisor 28 13 9 8 12 19 11 60 28 3506
2019 Supervisor 33 19 13 7 11 10 6 63 22 874
2019 Non-supervisor 32 13 9 7 11 19 8 62 25 4220
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 26 42 16 11 4 1 0 69 15 833
2020 Non-supervisor 30 40 17 8 4 2 0 71 12 3508
2019 Supervisor 31 43 15 8 2 1 0 74 10 873
2019 Non-supervisor 32 39 16 8 3 2 0 73 11 4221
2018 Supervisor 27 43 17 9 4 0 0 70 13 723
2018 Non-supervisor 27 40 18 9 4 1 0 68 14 3874
2017 Supervisor 30 40 15 10 5 0 0 70 15 756
2017 Non-supervisor 29 39 16 9 4 2 1 71 13 4077
2014 Supervisor 30 42 15 9 4 0 0 72 13 666
2014 Non-supervisor 31 38 16 8 5 2 0 70 13 3452

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 14 31 20 22 12 1 0 45 35 827
2020 Non-supervisor 20 34 18 17 8 2 0 56 25 3508
2019 Supervisor 12 38 21 20 8 1 0 50 29 866
2019 Non-supervisor 20 34 19 17 7 3 0 56 25 4201

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 32 38 14 9 6 2 1 71 15 834
2020 Non-supervisor 33 34 13 9 6 3 2 70 17 3512
2019 Supervisor 34 39 14 9 3 1 0 74 12 873
2019 Non-supervisor 34 34 14 9 5 2 1 71 15 4210
2018 Supervisor 38 39 11 6 4 1 1 78 11 725
2018 Non-supervisor 32 35 16 8 6 2 1 69 15 3876
2017 Supervisor 38 39 9 9 4 1 1 78 13 754
2017 Non-supervisor 36 34 12 8 5 3 1 74 14 4073
2014 Supervisor 46 31 11 7 3 1 0 78 11 664
2014 Non-supervisor 38 35 12 7 4 3 1 76 12 3451

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 37 19 9 6 1 0 66 15 831
2020 Non-supervisor 32 33 20 8 5 2 0 67 13 3501
2019 Supervisor 32 37 18 9 3 0 0 69 13 873
2019 Non-supervisor 33 34 19 8 4 2 0 69 12 4196
2018 Supervisor 34 39 14 9 4 0 0 73 13 724
2018 Non-supervisor 29 36 19 9 5 1 0 66 15 3870

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 23 27 19 13 12 6 1 53 27 830
2020 Non-supervisor 24 24 17 13 13 8 2 53 28 3508
2019 Supervisor 20 25 20 15 14 5 1 48 31 870
2019 Non-supervisor 24 23 17 14 13 8 2 52 29 4217
2018 Supervisor 24 27 17 14 13 3 1 54 28 723
2018 Non-supervisor 20 25 19 13 14 7 2 50 29 3888
2017 Supervisor 24 27 15 12 16 4 2 54 30 753
2017 Non-supervisor 23 24 16 13 13 8 3 53 29 4072
2014 Supervisor 27 24 17 12 13 5 1 55 27 664
2014 Non-supervisor 22 24 17 15 14 7 1 50 32 3449

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 24 34 17 13 11 1 0 59 24 831
2020 Non-supervisor 28 29 17 12 9 3 1 60 22 3504
2019 Supervisor 22 38 17 13 9 1 0 60 23 871
2019 Non-supervisor 29 29 16 13 9 3 1 60 23 4203
2018 Supervisor 26 38 14 14 8 1 0 64 22 721
2018 Non-supervisor 24 30 18 14 10 3 1 56 25 3875
2017 Supervisor 28 36 15 12 9 1 0 64 21 755
2017 Non-supervisor 28 32 15 12 9 4 2 63 22 4077
2014 Supervisor 29 31 15 14 10 1 0 61 24 665
2014 Non-supervisor 25 31 15 13 12 3 1 59 26 3444

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 21 28 14 15 17 1 3 51 34 831
2020 Non-supervisor 20 24 16 16 17 3 5 47 36 3517
2019 Supervisor 20 30 17 16 16 0 2 51 32 875
2019 Non-supervisor 21 23 16 16 18 2 5 47 37 4220
2018 Supervisor 21 30 14 17 16 0 2 52 34 722
2018 Non-supervisor 18 22 18 17 19 3 4 42 39 3880
2017 Supervisor 21 29 15 14 17 1 3 52 32 752
2017 Non-supervisor 18 23 15 16 18 4 7 46 37 4082
2014 Supervisor 21 27 14 18 18 1 2 49 37 664
2014 Non-supervisor 15 20 16 18 24 3 4 38 45 3443

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 51 24 12 7 4 1 2 77 11 836
2020 Non-supervisor 57 21 10 4 3 1 4 82 8 3514
2019 Supervisor 51 27 12 5 3 0 2 80 8 871
2019 Non-supervisor 56 23 10 4 3 1 4 83 6 4207

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 47 24 16 7 4 0 1 72 11 834
2020 Non-supervisor 43 24 15 8 5 1 4 70 14 3509
2019 Supervisor 48 24 16 6 3 1 2 74 10 870
2019 Non-supervisor 43 23 16 7 5 2 4 71 13 4200

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 77 9 6 2 2 2 2 90 4 833
2020 Non-supervisor 74 9 5 2 3 3 4 89 5 3500
2019 Supervisor 77 10 4 1 1 3 3 92 3 866
2019 Non-supervisor 72 9 5 2 3 4 5 89 5 4184

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 79 9 3 1 2 1 5 94 3 835
2020 Non-supervisor 71 11 4 2 2 2 8 90 5 3506
2019 Supervisor 81 5 2 1 1 2 8 96 2 869
2019 Non-supervisor 75 7 3 2 2 2 9 93 4 4190

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 46 12 9 4 1 0 75 13 835
2020 Non-supervisor 27 38 16 10 5 4 0 68 15 3510
2019 Supervisor 30 48 12 7 2 1 0 79 9 872
2019 Non-supervisor 25 39 17 10 5 3 1 68 15 4207
2018 Supervisor 31 42 16 6 4 1 0 74 10 725
2018 Non-supervisor 22 35 22 11 7 3 0 59 18 3878
2017 Supervisor 30 41 16 7 5 1 0 72 12 756
2017 Non-supervisor 25 36 18 10 6 5 1 64 17 4071

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 35 38 13 8 5 1 0 74 13 830
2020 Non-supervisor 37 34 13 9 4 2 0 73 14 3494
2019 Supervisor 36 42 12 7 3 1 0 78 9 860
2019 Non-supervisor 39 35 13 6 3 2 0 76 10 4197
2018 Supervisor 42 41 9 5 3 1 0 83 8 724
2018 Non-supervisor 39 37 13 6 3 2 0 77 9 3868
2017 Supervisor 40 41 10 6 2 1 0 82 8 754
2017 Non-supervisor 41 37 12 5 3 2 0 80 8 4083
2014 Supervisor 45 36 10 4 3 1 0 82 8 665
2014 Non-supervisor 44 34 11 5 3 2 0 80 8 3436

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 36 35 15 5 5 4 0 74 10 834
2020 Non-supervisor 37 30 18 6 3 5 1 72 9 3505
2019 Supervisor 43 37 12 4 2 2 0 82 6 868
2019 Non-supervisor 43 32 14 4 3 4 1 78 7 4194
2018 Supervisor 46 34 12 4 3 2 0 81 6 724
2018 Non-supervisor 41 32 16 5 3 3 1 75 8 3873
2017 Supervisor 41 34 16 4 2 3 0 77 6 755
2017 Non-supervisor 40 31 15 4 3 5 2 76 8 4066
2014 Supervisor 47 35 11 3 1 2 1 84 5 665
2014 Non-supervisor 44 31 14 4 2 4 1 80 6 3436

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 31 32 20 6 4 6 0 68 11 834
2020 Non-supervisor 33 28 21 6 4 7 1 67 10 3507

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 52 27 9 5 4 2 1 81 9 834
2020 Non-supervisor 43 31 11 6 4 3 2 78 11 3507

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 54 30 7 6 3 0 0 85 9 836
2020 Non-supervisor 53 31 9 5 3 0 0 84 8 3515
2019 Supervisor 50 36 7 5 2 0 0 87 6 870
2019 Non-supervisor 54 30 8 5 3 0 0 84 8 4204
2018 Supervisor 49 37 8 3 3 0 0 86 6 722
2018 Non-supervisor 48 35 8 5 3 0 0 83 8 3866
2017 Supervisor 46 35 10 5 4 0 0 82 8 755
2017 Non-supervisor 49 36 8 5 3 0 0 85 7 4081
2014 Supervisor 51 33 9 4 3 0 0 83 7 664
2014 Non-supervisor 51 32 9 4 4 0 0 83 8 3437

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 39 31 13 10 6 0 0 71 16 834
2020 Non-supervisor 42 29 14 8 6 0 0 72 14 3505
2019 Supervisor 41 32 14 8 4 0 0 73 13 870
2019 Non-supervisor 44 29 13 8 5 1 0 73 13 4207
2018 Supervisor 40 32 16 7 5 0 0 72 12 721
2018 Non-supervisor 39 30 16 8 6 1 0 70 14 3874
2017 Supervisor 38 34 14 8 6 0 0 72 14 752
2017 Non-supervisor 40 32 14 8 6 0 0 72 14 4079
2014 Supervisor 40 34 15 7 4 0 0 74 11 665
2014 Non-supervisor 37 35 14 8 6 1 0 72 14 3438

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 40 33 13 8 6 0 0 73 14 831
2020 Non-supervisor 41 32 12 8 5 0 0 74 14 3488
2019 Supervisor 41 34 13 8 5 0 0 75 12 868
2019 Non-supervisor 43 31 13 8 4 0 0 75 12 4191
2018 Supervisor 39 35 15 7 4 0 0 74 11 718
2018 Non-supervisor 39 33 14 8 5 0 0 72 13 3838
2017 Supervisor 38 35 14 8 5 0 0 73 13 756
2017 Non-supervisor 40 35 12 9 5 0 0 75 13 4087
2014 Supervisor 39 37 12 7 5 0 0 76 12 665
2014 Non-supervisor 37 36 14 9 5 0 0 73 13 3437

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 43 25 14 10 6 2 0 69 17 835
2020 Non-supervisor 40 24 15 9 7 3 1 67 17 3509
2019 Supervisor 44 26 14 8 6 2 1 71 14 868
2019 Non-supervisor 40 24 15 10 7 3 1 67 18 4218
2018 Supervisor 43 28 15 8 6 1 0 71 14 725
2018 Non-supervisor 38 24 16 10 8 2 1 64 19 3876
2017 Supervisor 42 26 12 11 7 2 0 69 18 755
2017 Non-supervisor 39 24 16 9 7 4 1 66 17 4075
2014 Supervisor 44 22 16 10 6 2 0 67 16 664
2014 Non-supervisor 39 25 15 10 8 3 0 66 19 3437
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Supervisor 27 39 34 835
2020 Non-supervisor 24 40 36 3521
2019 Supervisor 29 37 34 873
2019 Non-supervisor 28 35 37 4230
2018 Supervisor 28 41 32 727
2018 Non-supervisor 27 36 37 3894
2017 Supervisor 26 40 35 756
2017 Non-supervisor 26 38 36 4089
2014 Supervisor 29 38 33 664
2014 Non-supervisor 26 38 36 3439

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Supervisor 21 38 30 3 0 7 231
2020 Non-supervisor 18 35 29 4 6 8 851
2019 Supervisor 19 43 29 2 1 6 253
2019 Non-supervisor 18 35 24 5 10 8 1187
2018 Supervisor 23 40 24 5 1 7 199
2018 Non-supervisor 18 34 28 6 7 7 1059
2017 Supervisor 23 31 33 3 1 8 196
2017 Non-supervisor 18 31 23 5 15 8 1056
2014 Supervisor 26 32 31 4 9999 6 197
2014 Non-supervisor 21 35 28 7 9999 9 901
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 14 86 834
2020 Non-supervisor 14 86 3518
2019 Supervisor 15 85 872
2019 Non-supervisor 15 85 4217
2018 Supervisor 16 84 729
2018 Non-supervisor 16 84 3886

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 40 60 114
2020 Non-supervisor 60 40 468
2019 Supervisor 45 55 135
2019 Non-supervisor 56 44 644
2018 Supervisor 41 59 113
2018 Non-supervisor 61 39 607

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 58 42 114
2020 Non-supervisor 63 37 468
2019 Supervisor 49 51 135
2019 Non-supervisor 64 36 644
2018 Supervisor 61 39 113
2018 Non-supervisor 57 43 607

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 29 71 114
2020 Non-supervisor 3 97 468
2019 Supervisor 23 77 135
2019 Non-supervisor 4 96 644
2018 Supervisor 27 73 113
2018 Non-supervisor 3 97 607

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 0 100 114
2020 Non-supervisor 1 99 468
2018 Supervisor 0 100 113
2018 Non-supervisor 1 99 607

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 8 92 114
2020 Non-supervisor 4 96 468
2019 Supervisor 7 93 135
2019 Non-supervisor 6 94 644
2018 Supervisor 6 94 113
2018 Non-supervisor 4 96 607

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 5 95 114
2020 Non-supervisor 8 92 468
2019 Supervisor 4 96 135
2019 Non-supervisor 7 93 644

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 6 94 114
2020 Non-supervisor 4 96 468
2019 Supervisor 7 93 135
2019 Non-supervisor 3 97 644

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 40 60 114
2020 Non-supervisor 35 65 468
2019 Supervisor 40 60 132
2019 Non-supervisor 36 64 638
2018 Supervisor 44 56 113
2018 Non-supervisor 32 68 609

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 35 65 114
2020 Non-supervisor 44 56 468
2019 Supervisor 39 61 132
2019 Non-supervisor 40 60 638
2018 Supervisor 41 59 113
2018 Non-supervisor 39 61 609

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 53 47 114
2020 Non-supervisor 56 44 468
2019 Supervisor 49 51 132
2019 Non-supervisor 54 46 638
2018 Supervisor 45 55 113
2018 Non-supervisor 50 50 609

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 41 59 114
2020 Non-supervisor 48 52 468
2019 Supervisor 36 64 132
2019 Non-supervisor 42 58 638
2018 Supervisor 35 65 113
2018 Non-supervisor 39 61 609

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 39 61 114
2020 Non-supervisor 37 63 468
2019 Supervisor 39 61 132
2019 Non-supervisor 33 67 638
2018 Supervisor 36 64 113
2018 Non-supervisor 33 67 609

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 54 46 114
2020 Non-supervisor 53 47 468
2019 Supervisor 56 44 132
2019 Non-supervisor 50 50 638
2018 Supervisor 41 59 113
2018 Non-supervisor 50 50 609

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 42 58 114
2020 Non-supervisor 39 61 468
2019 Supervisor 36 64 132
2019 Non-supervisor 35 65 638
2018 Supervisor 43 57 113
2018 Non-supervisor 31 69 609

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 0 100 113
2018 Non-supervisor 2 98 609

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 14 86 114
2020 Non-supervisor 5 95 468
2019 Supervisor 12 88 132
2019 Non-supervisor 9 91 638
2018 Supervisor 11 89 113
2018 Non-supervisor 9 91 609

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 7 93 114
2020 Non-supervisor 6 94 468
2019 Supervisor 15 85 132
2019 Non-supervisor 8 92 638
2018 Supervisor 10 90 113
2018 Non-supervisor 7 93 609

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 47 53 114
2020 Non-supervisor 57 43 468
2019 Supervisor 49 51 132
2019 Non-supervisor 49 51 638
2018 Supervisor 47 53 113
2018 Non-supervisor 49 51 609

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 21 79 114
2020 Non-supervisor 23 77 468
2019 Supervisor 24 76 132
2019 Non-supervisor 23 77 638
2018 Supervisor 21 79 113
2018 Non-supervisor 21 79 609

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 16 84 114
2020 Non-supervisor 19 81 468
2019 Supervisor 23 77 132
2019 Non-supervisor 17 83 638
2018 Supervisor 17 83 113
2018 Non-supervisor 14 86 609

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 62 38 114
2020 Non-supervisor 58 42 468
2019 Supervisor 60 40 130
2019 Non-supervisor 55 45 634
2018 Supervisor 62 38 113
2018 Non-supervisor 53 47 607

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 40 60 114
2020 Non-supervisor 29 71 468
2019 Supervisor 35 65 130
2019 Non-supervisor 27 73 634
2018 Supervisor 39 61 113
2018 Non-supervisor 27 73 607

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 18 82 114
2020 Non-supervisor 7 93 468
2019 Supervisor 11 89 130
2019 Non-supervisor 7 93 634
2018 Supervisor 11 89 113
2018 Non-supervisor 7 93 607

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 19 81 114
2020 Non-supervisor 20 80 468
2019 Supervisor 15 85 130
2019 Non-supervisor 20 80 634
2018 Supervisor 19 81 113
2018 Non-supervisor 19 81 607

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 16 84 114
2020 Non-supervisor 12 88 468
2019 Supervisor 9 91 130
2019 Non-supervisor 13 87 634
2018 Supervisor 13 87 113
2018 Non-supervisor 13 87 607

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 9 91 114
2020 Non-supervisor 6 94 468
2019 Supervisor 8 92 130
2019 Non-supervisor 6 94 634

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 19 81 114
2020 Non-supervisor 13 87 468
2019 Supervisor 16 84 130
2019 Non-supervisor 10 90 634
2018 Supervisor 16 84 113
2018 Non-supervisor 12 88 607

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 13 87 114
2020 Non-supervisor 10 90 468
2019 Supervisor 13 87 130
2019 Non-supervisor 10 90 634
2018 Supervisor 16 84 113
2018 Non-supervisor 12 88 607

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 22 78 114
2020 Non-supervisor 24 76 468
2019 Supervisor 18 82 130
2019 Non-supervisor 25 75 634
2018 Supervisor 17 83 113
2018 Non-supervisor 26 74 607

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 10 90 103
2020 Non-supervisor 10 90 436
2019 Supervisor 9 91 119
2019 Non-supervisor 10 90 593
2018 Supervisor 16 84 108
2018 Non-supervisor 7 93 569

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 20 80 103
2020 Non-supervisor 19 81 436
2019 Supervisor 19 81 119
2019 Non-supervisor 21 79 593
2018 Supervisor 10 90 108
2018 Non-supervisor 22 78 569

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 6 94 103
2020 Non-supervisor 8 92 436
2019 Supervisor 4 96 119
2019 Non-supervisor 9 91 593
2018 Supervisor 7 93 108
2018 Non-supervisor 9 91 569

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 10 90 103
2020 Non-supervisor 7 93 436
2019 Supervisor 8 92 119
2019 Non-supervisor 7 93 593
2018 Supervisor 10 90 108
2018 Non-supervisor 6 94 569

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 13 87 103
2020 Non-supervisor 11 89 436
2019 Supervisor 9 91 119
2019 Non-supervisor 11 89 593
2018 Supervisor 10 90 108
2018 Non-supervisor 11 89 569

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 10 90 103
2020 Non-supervisor 8 92 436
2019 Supervisor 8 92 119
2019 Non-supervisor 10 90 593
2018 Supervisor 11 89 108
2018 Non-supervisor 10 90 569

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 12 88 103
2020 Non-supervisor 9 91 436
2019 Supervisor 11 89 119
2019 Non-supervisor 13 87 593
2018 Supervisor 13 87 108
2018 Non-supervisor 12 88 569

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 10 90 103
2020 Non-supervisor 16 84 436
2019 Supervisor 6 94 119
2019 Non-supervisor 13 87 593
2018 Supervisor 6 94 108
2018 Non-supervisor 13 87 569

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 7 93 103
2020 Non-supervisor 14 86 436
2019 Supervisor 13 87 119
2019 Non-supervisor 14 86 593
2018 Supervisor 10 90 108
2018 Non-supervisor 11 89 569

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 33 67 103
2020 Non-supervisor 36 64 436
2019 Supervisor 30 70 119
2019 Non-supervisor 33 67 593
2018 Supervisor 28 72 108
2018 Non-supervisor 27 73 569

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 15 85 103
2020 Non-supervisor 8 92 436
2019 Supervisor 8 92 119
2019 Non-supervisor 8 92 593
2018 Supervisor 14 86 108
2018 Non-supervisor 5 95 569

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 46 54 103
2020 Non-supervisor 53 47 436
2019 Supervisor 45 55 119
2019 Non-supervisor 52 48 593
2018 Supervisor 45 55 108
2018 Non-supervisor 46 54 569

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 67 33 103
2020 Non-supervisor 60 40 436
2019 Supervisor 55 45 119
2019 Non-supervisor 60 40 593
2018 Supervisor 55 45 108
2018 Non-supervisor 59 41 569

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 5 95 108
2018 Non-supervisor 3 97 569

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 10 90 103
2020 Non-supervisor 14 86 436
2019 Supervisor 17 83 119
2019 Non-supervisor 12 88 593
2018 Supervisor 17 83 108
2018 Non-supervisor 10 90 569

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 18 24 21 9 10 16 3 52 23 835
2020 Non-supervisor 20 17 18 9 8 22 6 52 23 3518
2019 Supervisor 19 26 22 8 9 13 4 53 20 874
2019 Non-supervisor 20 16 20 9 8 19 8 50 23 4218
2018 Supervisor 20 25 22 9 10 11 3 53 22 728
2018 Non-supervisor 18 20 22 9 8 17 5 49 22 3870
2017 Supervisor 20 27 21 9 10 8 4 54 22 754
2017 Non-supervisor 20 20 19 9 9 17 7 52 23 4086
2014 Supervisor 24 28 21 7 7 10 2 59 17 663
2014 Non-supervisor 22 22 19 9 9 15 4 54 22 3436

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 32 18 9 6 4 0 65 16 833
2020 Non-supervisor 32 26 19 9 6 7 1 63 16 3510
2019 Supervisor 35 33 17 5 6 2 0 70 12 874
2019 Non-supervisor 35 27 17 8 5 7 1 68 13 4211
2018 Supervisor 35 32 18 8 5 2 0 69 13 722
2018 Non-supervisor 31 29 19 8 6 6 1 65 14 3873
2017 Supervisor 33 33 19 8 6 2 0 67 14 755
2017 Non-supervisor 33 31 16 7 5 6 1 69 14 4083
2014 Supervisor 39 37 13 6 4 1 0 76 11 664
2014 Non-supervisor 36 32 16 7 5 4 0 71 12 3436
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 6 94 834
2020 Non-supervisor 7 93 3512
2019 Supervisor 5 95 868
2019 Non-supervisor 7 93 4211
2018 Supervisor 8 92 725
2018 Non-supervisor 7 93 3876

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 41 59 54
2020 Non-supervisor 44 56 245
2019 Supervisor 48 52 46
2019 Non-supervisor 46 54 300
2018 Supervisor 38 62 57
2018 Non-supervisor 44 56 250

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 75 25 54
2020 Non-supervisor 74 26 245
2019 Supervisor 70 30 46
2019 Non-supervisor 78 22 300
2018 Supervisor 73 27 57
2018 Non-supervisor 69 31 250

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 17 83 54
2020 Non-supervisor 3 97 245
2019 Supervisor 11 89 46
2019 Non-supervisor 3 97 300

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 17 83 54
2020 Non-supervisor 5 95 245
2019 Supervisor 11 89 46
2019 Non-supervisor 8 92 300

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 14 86 54
2020 Non-supervisor 9 91 245

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 16 84 54
2020 Non-supervisor 21 79 245
2019 Supervisor 25 75 44
2019 Non-supervisor 14 86 293
2018 Supervisor 15 85 57
2018 Non-supervisor 16 84 251

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 10 90 54
2020 Non-supervisor 11 89 245
2019 Supervisor 13 87 44
2019 Non-supervisor 11 89 293
2018 Supervisor 13 87 57
2018 Non-supervisor 13 87 251

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 12 88 54
2020 Non-supervisor 7 93 245
2018 Supervisor 9 91 57
2018 Non-supervisor 7 93 251

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 32 68 54
2020 Non-supervisor 32 68 245
2019 Supervisor 26 74 44
2019 Non-supervisor 32 68 293
2018 Supervisor 30 70 57
2018 Non-supervisor 30 70 251

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 39 61 54
2020 Non-supervisor 32 68 245
2019 Supervisor 44 56 44
2019 Non-supervisor 24 76 293
2018 Supervisor 44 56 57
2018 Non-supervisor 28 72 251

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 44
2019 Non-supervisor 2 98 293

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 20 80 54
2020 Non-supervisor 22 78 245
2019 Supervisor 18 82 44
2019 Non-supervisor 14 86 293
2018 Supervisor 17 83 57
2018 Non-supervisor 14 86 251

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 0 100 57
2018 Non-supervisor 0 100 251

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 21 79 54
2020 Non-supervisor 16 84 245
2018 Supervisor 14 86 57
2018 Non-supervisor 16 84 251

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 0 100 54
2020 Non-supervisor 0 100 245
2018 Supervisor 0 100 57
2018 Non-supervisor 0 100 251

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 19 81 54
2020 Non-supervisor 21 79 245
2019 Supervisor 23 77 44
2019 Non-supervisor 23 77 293
2018 Supervisor 19 81 57
2018 Non-supervisor 22 78 251

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 43 57 54
2020 Non-supervisor 39 61 245
2019 Supervisor 41 59 43
2019 Non-supervisor 29 71 290
2018 Supervisor 39 61 57
2018 Non-supervisor 27 73 252

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 21 79 54
2020 Non-supervisor 15 85 245
2019 Supervisor 14 86 43
2019 Non-supervisor 15 85 290
2018 Supervisor 12 88 57
2018 Non-supervisor 16 84 252

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 13 87 54
2020 Non-supervisor 18 82 245
2018 Supervisor 8 92 57
2018 Non-supervisor 15 85 252

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 0 100 57
2018 Non-supervisor 6 94 252

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 9 91 54
2020 Non-supervisor 6 94 245

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 16 84 43
2019 Non-supervisor 6 94 290
2018 Supervisor 9 91 57
2018 Non-supervisor 7 93 252

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 9 91 54
2020 Non-supervisor 10 90 245
2019 Supervisor 18 82 43
2019 Non-supervisor 9 91 290

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 48 52 54
2020 Non-supervisor 41 59 245
2019 Supervisor 39 61 43
2019 Non-supervisor 50 50 290
2018 Supervisor 46 54 57
2018 Non-supervisor 52 48 252

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 23 77 49
2020 Non-supervisor 16 84 229
2018 Supervisor 15 85 54
2018 Non-supervisor 16 84 238

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 12 88 49
2020 Non-supervisor 6 94 229

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 13 87 49
2020 Non-supervisor 13 87 229
2018 Supervisor 11 89 54
2018 Non-supervisor 11 89 238

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 13 87 49
2020 Non-supervisor 10 90 229

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 27 73 49
2020 Non-supervisor 31 69 229
2018 Supervisor 25 75 54
2018 Non-supervisor 26 74 238

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 41 59 49
2020 Non-supervisor 49 51 229
2018 Supervisor 41 59 54
2018 Non-supervisor 49 51 238

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 72 28 49
2020 Non-supervisor 62 38 229
2018 Supervisor 67 33 54
2018 Non-supervisor 71 29 238

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 11 89 54
2018 Non-supervisor 9 91 238

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 21 23 23 5 3 21 4 58 12 834
2020 Non-supervisor 22 16 22 6 4 24 6 55 14 3508
2019 Supervisor 22 23 24 4 4 18 5 59 10 871
2019 Non-supervisor 22 15 23 5 3 23 9 55 12 4210
2018 Supervisor 24 25 26 4 4 13 4 59 10 720
2018 Non-supervisor 20 19 27 5 4 20 6 52 11 3875
2017 Supervisor 22 24 23 3 4 17 5 60 9 755
2017 Non-supervisor 20 19 21 4 3 24 8 58 11 4082
2014 Supervisor 24 24 22 3 3 18 6 63 8 664
2014 Non-supervisor 22 20 22 4 3 23 7 60 9 3431

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 32 31 19 7 4 6 1 67 12 833
2020 Non-supervisor 33 25 20 6 4 10 1 65 12 3509
2019 Supervisor 38 31 19 4 3 5 1 73 8 870
2019 Non-supervisor 38 26 18 4 3 9 2 71 8 4207
2018 Supervisor 37 32 18 4 4 4 1 73 8 723
2018 Non-supervisor 32 29 21 5 3 8 2 67 9 3871
2017 Supervisor 35 35 17 4 4 4 2 74 8 753
2017 Non-supervisor 35 29 17 4 3 10 2 73 8 4085
2014 Supervisor 41 34 15 2 2 5 1 80 5 664
2014 Non-supervisor 37 30 17 3 2 9 1 75 6 3431
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 28 32 21 10 9 0 0 60 19 835
2020 Non-supervisor 23 29 23 12 13 0 1 52 25 3512

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 31 27 23 11 8 0 0 58 19 832
2020 Non-supervisor 28 26 20 11 13 0 1 55 24 3510
2019 Supervisor 19 23 21 16 20 0 0 42 36 873
2019 Non-supervisor 21 26 19 13 20 0 1 47 33 4212
2018 Supervisor 18 22 22 17 21 0 1 40 37 727
2018 Non-supervisor 19 23 21 15 21 0 1 42 36 3892
2017 Supervisor 17 22 19 20 22 0 1 38 42 751
2017 Non-supervisor 20 22 19 15 22 0 2 43 38 4077

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 13 23 25 19 20 0 0 36 39 837
2020 Non-supervisor 28 29 22 12 8 0 1 58 20 3511
2019 Supervisor 14 23 30 18 15 0 0 37 33 872
2019 Non-supervisor 29 29 23 10 7 0 1 59 18 4212
2018 Supervisor 11 22 30 21 16 0 1 33 37 727
2018 Non-supervisor 25 29 24 12 8 0 1 55 21 3885
2017 Supervisor 13 20 28 22 17 0 0 32 39 755
2017 Non-supervisor 29 28 22 11 8 0 2 58 20 4076

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 24 31 22 14 9 0 0 55 23 830
2020 Non-supervisor 44 29 16 6 3 0 2 75 9 3500
2019 Supervisor 22 35 24 11 7 0 0 57 18 869
2019 Non-supervisor 45 29 14 5 3 0 2 76 9 4187
2018 Supervisor 19 32 26 14 7 0 1 52 22 725
2018 Non-supervisor 38 31 18 7 4 1 2 71 11 3867
2017 Supervisor 21 31 27 14 6 1 1 52 21 753
2017 Non-supervisor 40 29 16 7 3 0 5 73 11 4053

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 13 24 20 20 23 0 0 37 43 833
2020 Non-supervisor 33 24 17 13 11 1 1 58 24 3508
2019 Supervisor 13 22 20 22 23 0 0 35 45 867
2019 Non-supervisor 31 24 18 13 12 1 1 56 25 4197
2018 Supervisor 10 20 27 20 22 0 0 31 42 723
2018 Non-supervisor 27 24 20 13 14 1 2 52 27 3868
2017 Supervisor 12 20 23 23 22 0 1 32 46 752
2017 Non-supervisor 29 22 18 13 14 1 3 53 28 4071

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 38 26 16 8 9 0 2 66 18 830
2020 Non-supervisor 61 20 8 3 3 0 4 85 7 3500
2019 Supervisor 44 28 14 6 6 0 2 73 12 871
2019 Non-supervisor 63 18 7 2 2 1 6 87 5 4194
2018 Supervisor 39 25 17 8 6 0 4 68 15 724
2018 Non-supervisor 59 19 10 4 2 1 6 83 6 3857
2017 Supervisor 39 27 16 7 6 1 5 70 13 751
2017 Non-supervisor 56 19 9 3 3 1 10 83 6 4070

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 27 27 21 13 12 0 0 53 26 833
2020 Non-supervisor 41 27 18 8 6 0 0 68 14 3508
2019 Supervisor 29 33 19 11 9 0 0 62 20 873
2019 Non-supervisor 43 28 15 7 6 0 1 72 13 4198
2018 Supervisor 27 28 22 12 10 0 1 56 22 725
2018 Non-supervisor 40 27 18 8 6 0 1 68 14 3875
2017 Supervisor 25 32 23 11 7 0 1 58 18 752
2017 Non-supervisor 39 30 17 8 5 0 1 70 13 4070

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 31 22 20 11 9 0 6 57 22 835
2020 Non-supervisor 37 23 16 9 9 0 7 64 18 3516

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 28 38 17 12 4 0 0 66 16 836
2020 Non-supervisor 40 30 16 8 4 1 1 71 12 3508
2019 Supervisor 26 41 21 7 5 0 0 67 12 868
2019 Non-supervisor 39 33 16 6 4 1 2 74 10 4199
2018 Supervisor 26 36 22 11 4 1 1 62 16 724
2018 Non-supervisor 33 33 19 7 5 1 2 68 13 3881
2017 Supervisor 26 32 25 11 6 1 0 59 16 753
2017 Non-supervisor 38 29 17 8 4 1 3 70 13 4066

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 21 32 23 16 7 0 0 53 23 834
2020 Non-supervisor 37 31 18 8 5 1 1 69 13 3507
2019 Supervisor 20 37 24 14 6 0 0 56 20 871
2019 Non-supervisor 35 33 18 8 4 1 1 69 12 4197
2018 Supervisor 17 34 25 15 9 0 1 51 23 726
2018 Non-supervisor 31 33 20 9 5 1 2 66 14 3877
2017 Supervisor 18 33 26 16 7 0 1 51 23 754
2017 Non-supervisor 34 30 19 9 4 1 2 66 14 4065

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 27 35 18 13 7 0 0 62 20 834
2020 Non-supervisor 42 29 16 8 5 0 1 71 13 3509
2019 Supervisor 27 34 21 11 7 0 0 61 18 871
2019 Non-supervisor 41 28 16 8 5 0 1 71 13 4197
2018 Supervisor 25 36 21 13 6 0 0 61 19 724
2018 Non-supervisor 37 29 18 8 5 1 2 67 14 3868
2017 Supervisor 24 33 22 14 5 0 1 58 19 754
2017 Non-supervisor 38 29 16 9 5 1 2 69 15 4061

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 42 27 15 8 6 0 0 70 15 831
2020 Non-supervisor 49 24 13 7 6 0 1 73 14 3503
2019 Supervisor 42 28 16 7 6 0 0 70 14 866
2019 Non-supervisor 48 24 13 7 6 1 1 74 13 4192

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 26 34 22 12 6 0 0 60 18 832
2020 Non-supervisor 35 29 18 10 7 0 1 65 17 3511

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 26 31 23 11 8 0 0 58 19 832
2020 Non-supervisor 37 31 18 8 5 0 1 69 13 3509
2019 Supervisor 30 32 23 10 5 0 0 63 15 862
2019 Non-supervisor 42 30 15 7 4 1 1 74 11 4179
2018 Supervisor 26 32 23 10 8 0 0 59 18 720
2018 Non-supervisor 37 31 19 7 4 0 2 69 12 3855
2017 Supervisor 26 32 22 12 6 0 1 59 19 754
2017 Non-supervisor 37 31 17 8 4 1 2 70 12 4055

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 48 27 14 5 4 0 1 76 10 826
2020 Non-supervisor 50 27 13 5 4 0 1 78 9 3498
2019 Supervisor 53 28 12 4 2 0 1 81 7 866
2019 Non-supervisor 58 23 10 4 3 1 2 83 7 4179
2018 Supervisor 57 22 12 4 4 0 1 80 8 725
2018 Non-supervisor 57 22 11 4 3 1 2 82 7 3854
2017 Supervisor 58 24 9 5 2 0 2 84 7 753
2017 Non-supervisor 58 22 10 4 2 0 3 83 7 4070

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 27 33 22 10 7 0 0 60 18 831
2020 Non-supervisor 35 33 19 8 5 0 1 68 13 3503

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 71 15 6 2 2 0 4 90 4 828
2020 Non-supervisor 71 15 6 2 2 1 4 89 4 3510
2019 Supervisor 76 11 4 1 1 1 6 93 3 871
2019 Non-supervisor 74 12 5 2 2 1 6 92 4 4188
2018 Supervisor 73 13 5 3 2 0 4 90 5 724
2018 Non-supervisor 72 14 6 2 2 1 4 90 4 3861

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 71 14 8 3 3 1 1 87 6 829
2020 Non-supervisor 75 11 4 3 3 1 3 89 7 3499
2019 Supervisor 69 15 6 4 5 0 1 86 8 870
2019 Non-supervisor 71 12 6 4 4 1 2 85 8 4203
2018 Supervisor 67 15 7 4 4 0 2 84 8 726
2018 Non-supervisor 69 13 6 4 4 1 3 85 8 3871
2017 Supervisor 69 12 9 4 4 0 2 83 7 756
2017 Non-supervisor 70 13 6 3 3 1 3 87 6 4084

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 56 26 10 4 3 0 0 83 7 830
2020 Non-supervisor 63 21 8 4 3 0 2 85 7 3493
2019 Supervisor 46 32 14 3 4 0 0 79 7 870
2019 Non-supervisor 54 27 10 4 4 0 1 82 8 4183
2018 Supervisor 43 32 14 6 3 0 1 76 10 724
2018 Non-supervisor 49 27 12 5 4 0 1 78 10 3875
2017 Supervisor 43 34 14 5 3 0 1 77 8 754
2017 Non-supervisor 52 28 11 4 3 0 3 82 8 4070

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 60 20 10 5 5 0 0 80 10 828
2020 Non-supervisor 64 18 7 4 5 0 1 83 9 3490
2019 Supervisor 57 22 11 5 5 0 0 80 9 865
2019 Non-supervisor 63 18 8 5 5 0 1 82 10 4186
2018 Supervisor 51 25 11 8 5 0 1 76 13 721
2018 Non-supervisor 56 21 10 6 5 0 1 79 11 3869
2017 Supervisor 53 24 12 6 4 0 1 78 10 755
2017 Non-supervisor 62 19 8 5 4 0 2 83 9 4073

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 46 29 13 6 5 0 1 76 11 835
2020 Non-supervisor 64 4 1 0 0 0 30 98 1 3502
2019 Supervisor 42 31 15 7 4 0 0 74 12 869
2019 Non-supervisor 62 5 1 0 0 0 30 97 1 4172
2018 Supervisor 36 32 16 8 6 0 1 69 15 719
2018 Non-supervisor 55 6 2 1 0 0 36 96 2 3841
2017 Supervisor 38 35 15 7 5 0 1 73 12 755
2017 Non-supervisor 57 6 2 1 1 0 33 95 2 4070

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 65 22 8 2 1 0 1 88 3 837
2020 Non-supervisor 65 19 8 3 1 0 4 88 4 3513
2019 Supervisor 64 24 7 2 2 0 1 89 4 865
2019 Non-supervisor 68 18 7 1 1 0 5 90 2 4182
2018 Supervisor 61 24 9 2 2 1 1 87 4 720
2018 Non-supervisor 62 20 8 2 1 0 6 88 4 3862
2017 Supervisor 62 24 8 2 1 0 3 89 3 749
2017 Non-supervisor 63 18 7 2 1 0 8 89 3 4043

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 80 14 3 1 1 0 1 94 2 837
2020 Non-supervisor 72 16 5 2 3 0 2 90 5 3515
2019 Supervisor 82 11 4 1 1 0 1 94 2 871
2019 Non-supervisor 72 14 5 2 3 1 3 90 5 4199
2018 Supervisor 82 11 4 1 2 0 1 93 3 722
2018 Non-supervisor 70 14 5 3 3 1 4 88 6 3866
2017 Supervisor 81 11 4 1 2 1 1 93 3 754
2017 Non-supervisor 66 15 6 3 3 1 6 87 7 4080

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 48 30 16 4 2 0 0 78 6 836
2020 Non-supervisor 49 29 13 4 3 0 1 79 7 3516
2019 Supervisor 55 28 11 3 2 0 1 84 5 864
2019 Non-supervisor 55 26 11 3 2 0 2 83 6 4181
2018 Supervisor 51 28 11 6 3 0 1 80 8 724
2018 Non-supervisor 49 28 14 4 2 0 2 80 6 3862
2017 Supervisor 52 32 10 3 1 0 1 85 4 754
2017 Non-supervisor 51 29 10 3 2 0 3 84 5 4065

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 29 42 21 6 3 0 0 71 9 836
2020 Non-supervisor 29 41 19 7 4 0 0 70 11 3517

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 13 27 36 15 8 0 0 40 24 836
2020 Non-supervisor 19 36 30 10 4 0 0 56 15 3514
2019 Supervisor 14 28 37 14 6 0 0 42 21 875
2019 Non-supervisor 25 35 28 9 3 0 0 60 12 4224
2018 Supervisor 12 28 40 14 6 0 0 40 20 728
2018 Non-supervisor 20 35 31 11 3 0 0 55 14 3881
2017 Supervisor 10 25 40 17 8 0 0 35 25 755
2017 Non-supervisor 20 33 31 10 5 0 1 54 15 4087

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 18 24 39 15 5 0 0 20 42 832
2020 Non-supervisor 11 17 38 22 12 0 0 34 28 3508
2019 Supervisor 14 23 37 18 7 0 0 25 37 861
2019 Non-supervisor 9 17 35 24 14 0 0 39 26 4179
2018 Supervisor 14 21 41 15 8 0 0 24 35 703
2018 Non-supervisor 9 18 36 23 13 0 0 36 27 3838
2017 Supervisor 13 25 38 16 7 0 1 23 38 756
2017 Non-supervisor 9 16 36 24 15 0 1 39 25 4060

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 41 41 10 5 2 0 0 83 7 834
2020 Non-supervisor 38 37 13 7 3 2 0 76 10 3514
2019 Supervisor 43 40 10 5 1 0 0 83 6 872
2019 Non-supervisor 38 36 14 6 3 2 0 76 9 4207
2018 Supervisor 45 38 11 3 2 1 0 83 6 721
2018 Non-supervisor 38 37 13 7 3 2 0 77 10 3871
2017 Supervisor 38 44 10 4 3 1 0 84 7 755
2017 Non-supervisor 34 39 13 7 3 3 1 76 10 4081

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 35 33 13 11 6 1 0 69 17 831
2020 Non-supervisor 34 30 15 11 7 3 0 66 19 3509

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 43 27 10 11 8 0 0 71 19 828
2020 Non-supervisor 38 28 11 11 10 1 1 68 21 3510

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 52 25 12 5 4 2 0 78 9 833
2020 Non-supervisor 47 27 12 5 5 4 1 78 10 3499

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 30 36 16 10 7 1 0 67 17 836
2020 Non-supervisor 34 30 15 10 8 2 0 66 19 3508
2019 Supervisor 27 39 15 12 6 1 0 66 18 870
2019 Non-supervisor 30 33 17 11 7 2 0 65 18 4214
2018 Supervisor 27 39 15 12 6 1 0 67 19 727
2018 Non-supervisor 29 34 15 13 7 2 0 64 20 3874
2017 Supervisor 20 42 15 14 8 1 0 63 22 754
2017 Non-supervisor 25 37 16 12 8 3 1 63 21 4079

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 36 43 7 11 3 0 0 79 14 837
2020 Non-supervisor 40 39 10 8 3 0 0 80 11 3519

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 35 39 10 12 3 0 0 74 16 832
2020 Non-supervisor 41 36 11 8 4 0 0 77 12 3502

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 35 39 16 7 3 0 0 74 10 833
2020 Non-supervisor 35 37 17 7 3 1 1 73 10 3499

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 42 35 10 8 3 0 1 78 11 834
2020 Non-supervisor 44 34 11 5 3 1 1 80 9 3506

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 56 16 9 1 1 10 6 87 3 835
2020 Non-supervisor 53 15 8 1 2 13 8 87 4 3506

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 51 34 7 5 1 2 0 86 6 833
2020 Non-supervisor 46 33 10 6 3 2 0 80 10 3507

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 51 31 6 8 4 1 0 82 12 832
2020 Non-supervisor 47 30 9 7 6 1 0 78 13 3507

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 51 30 7 9 3 0 0 81 12 833
2020 Non-supervisor 47 30 9 8 5 0 0 78 13 3509

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 23 47 13 12 4 1 1 71 16 834
2019 Supervisor 28 43 12 11 3 2 1 73 14 874

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 89 11 835

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 12 28 18 25 16 0 1 41 41 756
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 6 94 834
2020 Non-supervisor 9 91 3496

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 9 91 836
2020 Non-supervisor 11 89 3501
2019 Supervisor 11 89 873
2019 Non-supervisor 14 86 4211
2017 Supervisor 13 87 754
2017 Non-supervisor 16 84 4072
2014 Supervisor 9 91 663
2014 Non-supervisor 15 85 3420

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 59 41 71
2020 Non-supervisor 48 52 376

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 80 20 71
2020 Non-supervisor 73 27 378
2019 Supervisor 82 18 93
2019 Non-supervisor 80 20 599
2017 Supervisor 79 21 97
2017 Non-supervisor 79 21 682
2014 Supervisor 71 29 57
2014 Non-supervisor 77 23 522

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 45 38 3 12 2 0 0 83 14 56
2020 Non-supervisor 45 33 8 10 3 1 0 79 13 277
2019 Supervisor 52 31 4 10 0 3 0 85 11 75
2019 Non-supervisor 53 27 6 9 3 1 1 82 12 470
2017 Supervisor 59 25 5 6 5 0 0 84 11 78
2017 Non-supervisor 54 31 6 6 3 0 1 85 9 542
2014 Supervisor 59 26 2 7 3 3 0 88 10 41
2014 Non-supervisor 51 34 7 6 2 0 1 85 8 407

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 51 30 8 6 3 2 1 83 9 832
2020 Non-supervisor 45 29 11 7 4 2 3 78 11 3512
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 38 49 13 0 56 44 835
2020 Non-supervisor 37 44 18 1 54 46 3525

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Supervisor 32 68 310
2020 Non-supervisor 36 64 1289

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 7 18 20 19 28 2 6 27 51 310
2020 Non-supervisor 12 20 17 16 28 1 5 35 48 1288

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 4 12 13 24 45 1 1 16 71 310
2020 Non-supervisor 6 16 14 21 41 1 1 23 63 1289

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Supervisor 40 22 16 9 9 1 5 65 18 836
2020 Non-supervisor 38 19 14 9 9 2 10 64 20 3510
2019 Supervisor 35 19 16 13 14 0 3 56 28 856
2019 Non-supervisor 38 17 15 9 13 1 7 60 24 4147
2018 Supervisor 38 16 15 12 14 1 3 57 27 722
2018 Non-supervisor 37 17 14 11 13 1 7 59 26 3873
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