2020 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	43	3	11	3	0	0	83	14	579
2020	Non-visible minority	37	44	4	11	3	0	0	81	15	3739

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	77	16	2	2	2	0	0	94	4	575
2020	Non-visible minority	79	14	3	1	1	1	0	94	3	3732
2017	Visible minority	74	18	4	2	1	1	1	94	2	635
2017	Non-visible minority	77	16	3	2	1	1	1	95	2	4165
2014	Visible minority	73	21	3	1	1	0	1	95	2	479
2014	Non-visible minority	75	18	3	2	1	0	1	95	2	3564

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	36	6	9	4	0	80	14	578
2020	Non-visible minority	42	37	6	10	3	0	80	14	3742
2019	Visible minority	51	33	5	7	3	0	85	10	636
2019	Non-visible minority	46	35	5	10	4	0	81	14	4373
2017	Visible minority	51	30	5	8	5	1	81	13	634
2017	Non-visible minority	44	34	6	10	5	0	79	16	4170
2014	Visible minority	47	35	7	7	4	0	82	11	479
2014	Non-visible minority	45	33	6	11	5	0	79	15	3564

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	38	13	10	6	1	70	16	578
2020	Non-visible minority	31	39	11	13	5	0	71	19	3722
2019	Visible minority	34	39	10	12	5	0	73	17	630
2019	Non-visible minority	33	41	9	12	5	0	74	17	4356
2018	Visible minority	31	39	9	14	6	1	71	20	565
2018	Non-visible minority	28	45	8	13	5	1	74	18	3997
2017	Visible minority	32	35	12	15	7	0	67	21	631
2017	Non-visible minority	31	39	10	14	6	0	70	20	4177
2014	Visible minority	32	38	11	11	7	0	71	18	478
2014	Non-visible minority	31	39	9	13	7	0	70	21	3565

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	35	8	8	4	0	81	11	573
2020	Non-visible minority	45	36	9	7	3	0	81	10	3709
2019	Visible minority	45	35	10	6	3	0	81	9	634
2019	Non-visible minority	48	35	7	7	3	0	83	9	4351
2017	Visible minority	44	36	7	6	4	1	82	11	633
2017	Non-visible minority	47	35	8	7	2	0	83	9	4160
2014	Visible minority	43	36	11	7	2	0	80	9	476
2014	Non-visible minority	47	36	8	7	2	0	83	9	3563

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	29	12	8	5	0	0	75	13	576
2020	Non-visible minority	51	28	9	7	4	0	0	79	11	3722
2019	Visible minority	50	31	9	5	5	0	0	81	10	633
2019	Non-visible minority	54	29	8	6	4	0	0	83	10	4364
2018	Visible minority	46	31	9	6	6	1	0	78	12	566
2018	Non-visible minority	50	29	9	7	4	0	1	80	10	3981
2017	Visible minority	48	27	10	8	5	2	0	77	13	634
2017	Non-visible minority	49	30	8	7	4	0	1	80	11	4169
2014	Visible minority	43	32	14	5	5	0	0	76	10	478
2014	Non-visible minority	47	31	9	8	4	0	0	79	12	3558

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	35	12	8	5	76	12	578
2020	Non-visible minority	44	36	10	6	3	80	9	3738
2019	Visible minority	39	38	11	9	3	77	12	635
2019	Non-visible minority	43	39	9	6	3	82	9	4378
2018	Visible minority	35	38	13	9	6	72	15	564
2018	Non-visible minority	40	40	10	6	4	80	10	3972
2017	Visible minority	36	41	11	8	4	77	12	634
2017	Non-visible minority	39	43	8	6	3	82	10	4171
2014	Visible minority	32	42	12	8	5	74	13	479
2014	Non-visible minority	37	43	9	7	4	80	11	3565

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	32	12	10	8	1	0	69	18	579
2020	Non-visible minority	33	35	13	11	7	0	0	68	19	3747
2019	Visible minority	33	36	13	9	8	0	0	69	18	635
2019	Non-visible minority	33	36	13	10	7	0	0	69	18	4380
2018	Visible minority	29	33	14	12	11	1	0	62	24	568
2018	Non-visible minority	31	33	15	11	9	0	0	65	20	3979
2017	Visible minority	31	33	16	10	9	1	1	65	19	633
2017	Non-visible minority	31	35	14	12	8	0	0	66	20	4169
2014	Visible minority	26	38	15	13	8	0	0	64	21	478
2014	Non-visible minority	29	37	13	12	9	0	0	66	21	3563

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	38	9	9	5	0	77	14	575
2020	Non-visible minority	36	40	11	9	4	0	76	13	3723
2019	Visible minority	37	39	11	9	4	0	76	13	632
2019	Non-visible minority	36	40	10	10	4	0	76	14	4369
2018	Visible minority	33	37	15	8	7	0	70	15	566
2018	Non-visible minority	33	40	12	10	5	0	73	15	3987
2017	Visible minority	34	37	13	10	5	1	72	15	635
2017	Non-visible minority	34	41	11	9	4	0	75	14	4168

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	36	7	3	3	0	87	7	576
2020	Non-visible minority	51	35	8	4	2	0	86	6	3732
2019	Visible minority	50	36	8	5	2	0	86	6	631
2019	Non-visible minority	51	34	8	4	2	0	86	6	4361
2018	Visible minority	48	36	9	4	2	0	85	7	571
2018	Non-visible minority	51	39	6	3	1	0	89	4	3996
2017	Visible minority	47	38	8	5	2	0	85	7	633
2017	Non-visible minority	49	37	7	4	2	0	86	6	4166
2014	Visible minority	43	39	12	5	2	1	82	6	478
2014	Non-visible minority	47	39	8	4	2	0	86	6	3566

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	32	13	7	9	0	71	16	577
2020	Non-visible minority	37	34	12	10	7	0	71	17	3731
2019	Visible minority	33	36	14	9	7	1	70	16	635
2019	Non-visible minority	38	34	12	9	6	0	73	16	4376
2018	Visible minority	34	33	13	8	12	0	68	20	569
2018	Non-visible minority	36	36	11	10	7	0	72	17	3987
2017	Visible minority	35	34	13	11	7	0	69	18	634
2017	Non-visible minority	35	36	12	9	7	0	71	17	4157

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	58	29	9	3	2	87	5	575
2020	Non-visible minority	60	29	7	2	1	89	4	3716
2019	Visible minority	55	30	11	2	2	85	4	630
2019	Non-visible minority	61	28	7	2	2	89	4	4353
2018	Visible minority	53	33	9	5	2	85	6	564
2018	Non-visible minority	61	29	7	2	1	90	3	3953
2017	Visible minority	53	34	9	4	1	86	5	631
2017	Non-visible minority	61	30	6	2	1	91	3	4165
2014	Visible minority	62	26	8	2	2	88	3	478
2014	Non-visible minority	70	23	5	2	1	93	2	3562

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	31	15	9	8	0	0	68	17	574
2020	Non-visible minority	35	36	12	10	6	0	0	71	16	3730
2019	Visible minority	33	37	16	8	5	0	0	71	13	631
2019	Non-visible minority	36	36	12	9	6	0	0	73	15	4363
2018	Visible minority	28	36	15	10	9	1	1	65	20	562
2018	Non-visible minority	32	36	12	11	7	0	0	69	19	3975
2017	Visible minority	36	35	11	9	6	1	1	72	16	629
2017	Non-visible minority	34	38	11	10	6	0	1	73	16	4156
2014	Visible minority	26	41	14	11	8	0	0	67	19	479
2014	Non-visible minority	27	42	12	12	8	0	0	69	20	3563

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	28	18	7	8	0	1	67	15	578
2020	Non-visible minority	40	32	14	9	5	0	0	72	14	3746
2019	Visible minority	37	35	16	7	4	1	0	73	11	633
2019	Non-visible minority	41	32	13	8	5	0	0	74	13	4382
2018	Visible minority	33	33	16	8	10	0	1	66	18	563
2018	Non-visible minority	37	31	15	9	6	0	0	69	16	3954
2017	Visible minority	38	32	13	9	7	0	1	71	16	630
2017	Non-visible minority	38	35	13	8	5	0	1	73	14	4167
2014	Visible minority	31	40	15	7	6	0	1	71	13	479
2014	Non-visible minority	36	35	13	9	6	0	0	72	15	3562

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	35	13	9	4	0	74	13	575
2020	Non-visible minority	38	38	11	8	4	0	77	12	3729
2019	Visible minority	36	38	15	6	4	1	75	10	626
2019	Non-visible minority	40	38	10	8	3	0	79	11	4314
2018	Visible minority	35	32	15	9	8	0	67	18	568
2018	Non-visible minority	38	36	13	8	5	0	74	13	3980
2017	Visible minority	38	35	13	9	5	0	73	14	630
2017	Non-visible minority	40	35	11	8	5	0	76	13	4164
2014	Visible minority	34	36	16	9	4	0	71	13	479
2014	Non-visible minority	37	36	13	9	5	0	73	14	3563

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	35	11	5	3	81	8	577
2020	Non-visible minority	50	34	9	5	3	84	7	3730
2019	Visible minority	48	34	11	5	2	81	7	637
2019	Non-visible minority	50	35	8	4	2	85	7	4376
2018	Visible minority	41	35	14	7	3	76	10	568
2018	Non-visible minority	47	37	9	4	3	84	7	3991
2017	Visible minority	45	36	12	5	2	81	7	631
2017	Non-visible minority	47	38	8	4	2	85	7	4159
2014	Visible minority	40	38	14	5	3	79	8	478
2014	Non-visible minority	48	36	8	5	3	85	7	3564

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	33	17	6	4	0	1	73	10	578
2020	Non-visible minority	39	30	17	7	5	0	1	70	13	3734
2019	Visible minority	43	33	14	4	4	1	1	78	8	622
2019	Non-visible minority	41	28	17	8	5	0	1	70	13	4343
2018	Visible minority	43	33	15	5	4	0	1	77	9	569
2018	Non-visible minority	39	29	16	9	5	0	1	69	14	3993
2017	Visible minority	44	34	13	5	2	0	2	80	7	636
2017	Non-visible minority	37	31	16	8	5	0	3	70	14	4176
2014	Visible minority	36	37	15	7	4	1	1	73	11	479
2014	Non-visible minority	32	30	19	10	8	0	1	62	18	3562

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	9	20	34	25	10	1	1	36	29	579
2020	Non-visible minority	10	21	34	21	12	1	1	34	32	3734
2019	Visible minority	11	23	33	19	10	2	2	30	35	635
2019	Non-visible minority	9	22	33	21	13	1	1	35	31	4365
2018	Visible minority	12	20	34	22	9	1	3	32	33	566
2018	Non-visible minority	9	22	33	21	11	1	2	33	32	3985
2017	Visible minority	9	18	31	19	12	3	8	34	31	629
2017	Non-visible minority	9	21	33	19	13	1	4	34	32	4148
2014	Visible minority	13	22	39	17	6	1	3	24	36	478
2014	Non-visible minority	10	24	35	18	9	0	3	28	36	3558

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	10	13	18	31	23	2	2	57	24	576
2020	Non-visible minority	8	15	26	28	20	2	2	50	23	3731
2019	Visible minority	11	15	25	26	18	2	2	46	27	632
2019	Non-visible minority	8	16	27	26	20	2	2	47	25	4354
2018	Visible minority	11	16	28	21	17	3	3	41	29	565
2018	Non-visible minority	9	17	28	24	17	2	2	43	27	3959
2017	Visible minority	11	15	22	18	21	5	9	45	30	623
2017	Non-visible minority	8	17	26	23	20	2	5	45	27	4139
2014	Visible minority	11	18	29	23	11	2	5	37	31	477
2014	Non-visible minority	10	18	29	24	15	2	3	41	29	3554

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	10	17	28	24	15	3	3	41	30	577
2020	Non-visible minority	10	16	30	23	16	2	3	40	28	3727
2019	Visible minority	13	18	31	19	12	3	4	34	34	634
2019	Non-visible minority	10	19	27	22	16	2	3	41	30	4359
2018	Visible minority	13	18	30	20	11	3	4	34	34	564
2018	Non-visible minority	10	19	28	23	14	2	3	40	30	3969
2017	Visible minority	11	17	29	19	9	5	9	33	33	626
2017	Non-visible minority	10	17	28	20	16	2	6	40	30	4150
2014	Visible minority	12	21	33	18	8	3	5	28	36	478
2014	Non-visible minority	12	21	29	20	12	2	4	34	35	3554

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	5	9	23	33	26	0	3	61	15	577
2020	Non-visible minority	4	9	26	34	23	1	3	59	13	3707
2019	Visible minority	5	9	27	32	24	1	2	58	15	628
2019	Non-visible minority	3	9	27	33	25	1	3	59	13	4348
2018	Visible minority	6	8	30	33	18	1	3	53	15	558
2018	Non-visible minority	4	10	28	33	22	1	3	57	14	3954
2017	Visible minority	6	9	24	28	22	3	9	57	16	627
2017	Non-visible minority	4	9	27	31	23	1	5	58	13	4123
2014	Visible minority	7	9	30	31	16	1	5	51	17	474
2014	Non-visible minority	5	12	30	30	18	1	4	51	18	3536

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	14	15	25	23	21	2	2	45	30	577
2020	Non-visible minority	14	18	26	22	17	1	2	40	33	3734
2019	Visible minority	16	16	24	20	19	2	3	41	34	633
2019	Non-visible minority	15	19	25	20	18	1	2	40	35	4359
2018	Visible minority	18	20	24	20	14	1	2	36	40	563
2018	Non-visible minority	16	21	24	19	15	1	3	36	39	3987
2017	Visible minority	16	15	24	17	16	4	8	37	36	625
2017	Non-visible minority	16	19	25	17	17	1	4	37	37	4152
2014	Visible minority	16	24	24	19	11	1	4	32	42	476
2014	Non-visible minority	20	23	25	16	13	1	3	30	44	3556

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	12	13	21	24	21	6	4	50	27	573
2020	Non-visible minority	9	14	22	27	22	2	3	52	24	3716
2019	Visible minority	14	16	25	21	16	5	3	41	32	634
2019	Non-visible minority	10	16	25	23	21	2	3	46	28	4342
2018	Visible minority	14	16	27	22	15	2	4	39	32	563
2018	Non-visible minority	11	18	26	22	17	3	4	42	31	3957
2017	Visible minority	13	13	22	17	17	8	10	41	32	627
2017	Non-visible minority	11	17	23	21	20	3	6	45	30	4150
2014	Visible minority	14	17	26	22	12	4	5	38	33	476
2014	Non-visible minority	11	16	24	24	17	2	5	44	30	3547

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	8	18	27	22	18	3	3	43	28	572
2020	Non-visible minority	10	18	32	21	16	2	2	38	29	3724
2019	Visible minority	12	16	30	20	16	4	3	38	30	631
2019	Non-visible minority	10	18	31	20	16	2	2	38	29	4361
2018	Visible minority	13	18	31	23	11	2	3	35	33	563
2018	Non-visible minority	11	19	31	21	14	2	3	36	31	3979
2017	Visible minority	10	16	28	17	14	5	9	37	31	629
2017	Non-visible minority	10	17	30	20	15	3	5	38	30	4146
2014	Visible minority	9	19	34	18	12	4	5	32	31	477
2014	Non-visible minority	13	21	31	18	11	2	4	31	36	3552

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	10	17	31	24	16	0	2	41	27	577
2020	Non-visible minority	8	18	34	24	14	0	1	38	27	3731
2019	Visible minority	7	11	29	28	22	1	2	52	19	635
2019	Non-visible minority	6	14	31	28	19	1	2	48	20	4356

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	26	19	10	11	4	3	58	22	578
2020	Non-visible minority	24	30	18	11	9	5	3	58	23	3737
2019	Visible minority	29	27	17	11	10	4	2	60	22	634
2019	Non-visible minority	27	29	16	12	9	4	2	60	23	4377
2018	Visible minority	18	29	19	13	14	4	3	50	29	570
2018	Non-visible minority	20	31	18	13	10	4	2	55	25	3979
2017	Visible minority	26	28	13	12	11	6	5	60	25	635
2017	Non-visible minority	26	30	14	12	10	4	3	60	25	4170
2014	Visible minority	32	26	14	12	10	4	2	61	23	479
2014	Non-visible minority	28	31	14	12	10	3	2	62	24	3565

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	24	12	10	11	1	0	67	21	579
2020	Non-visible minority	40	29	10	12	8	1	0	69	20	3731
2019	Visible minority	40	28	12	10	9	1	0	69	19	632
2019	Non-visible minority	40	29	10	12	8	1	0	70	20	4375
2018	Visible minority	31	28	13	12	14	1	0	60	26	567
2018	Non-visible minority	35	30	11	12	10	1	1	66	22	3972
2017	Visible minority	40	29	10	10	8	3	1	71	19	635
2017	Non-visible minority	39	29	10	11	9	1	1	69	21	4169
2014	Visible minority	40	28	12	10	9	1	0	69	19	478
2014	Non-visible minority	39	29	9	12	10	0	0	68	22	3563

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	30	8	9	4	0	0	79	13	578
2020	Non-visible minority	47	33	8	8	4	0	0	80	12	3716
2019	Visible minority	44	34	10	7	5	0	0	78	12	629
2019	Non-visible minority	45	33	8	9	4	0	0	79	13	4377
2018	Visible minority	39	33	11	11	7	0	0	72	17	565
2018	Non-visible minority	41	36	9	9	4	0	0	78	14	3971
2017	Visible minority	42	34	9	8	5	1	0	77	13	634
2017	Non-visible minority	39	39	8	9	4	0	1	79	14	4158
2014	Visible minority	37	35	14	9	5	0	0	72	14	479
2014	Non-visible minority	39	39	9	9	4	0	0	78	14	3563

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	33	13	7	5	1	0	74	12	574
2020	Non-visible minority	39	37	13	7	3	1	0	77	10	3715
2019	Visible minority	38	38	14	5	3	2	1	78	8	636
2019	Non-visible minority	41	36	12	6	4	1	0	77	10	4370
2018	Visible minority	32	34	16	8	7	2	1	68	15	570
2018	Non-visible minority	35	39	14	6	4	2	1	76	11	3975

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	23	14	9	8	6	2	67	18	579
2020	Non-visible minority	49	25	11	5	4	4	2	79	9	3737

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	22	15	7	5	2	7	71	12	579
2020	Non-visible minority	43	23	17	5	4	1	6	72	10	3739
2019	Visible minority	37	25	19	7	5	1	7	67	13	639
2019	Non-visible minority	43	25	17	5	4	1	6	73	9	4386

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	25	11	6	6	0	1	76	12	580
2020	Non-visible minority	43	30	13	8	6	0	0	73	14	3742
2019	Visible minority	43	29	13	7	6	1	1	73	14	633
2019	Non-visible minority	44	29	13	8	5	0	1	73	13	4383
2018	Visible minority	37	31	13	12	7	1	1	69	19	564
2018	Non-visible minority	40	32	12	10	6	0	1	72	16	3975
2017	Visible minority	38	33	14	8	5	2	1	73	13	634
2017	Non-visible minority	40	33	11	9	6	0	1	73	15	4174
2014	Visible minority	40	34	11	9	5	1	0	75	13	479
2014	Non-visible minority	41	33	11	8	7	1	0	74	15	3564

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	23	11	6	7	2	1	76	13	573
2020	Non-visible minority	50	22	14	6	5	2	2	74	11	3728

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	51	26	10	5	6	1	1	78	12	577
2020	Non-visible minority	46	28	11	9	5	0	1	75	14	3740
2019	Visible minority	45	30	10	7	5	1	2	77	12	636
2019	Non-visible minority	47	28	10	9	5	1	1	76	14	4362
2018	Visible minority	38	32	12	8	8	1	2	71	17	562
2018	Non-visible minority	43	30	10	10	6	1	1	74	16	3968
2017	Visible minority	42	32	10	8	5	1	2	76	14	635
2017	Non-visible minority	43	32	10	8	6	1	0	76	15	4173
2014	Visible minority	42	33	12	6	5	1	1	76	12	479
2014	Non-visible minority	41	31	11	9	7	1	0	73	16	3564

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	50	50	578
2020	Non-visible minority	42	58	3741

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	54	20	8	4	3	3	7	83	8	578
2020	Non-visible minority	52	15	9	4	4	3	12	79	10	3742

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	56	24	10	5	5	0	0	80	10	578
2020	Non-visible minority	55	23	9	7	5	0	0	79	12	3739
2019	Visible minority	51	27	10	5	6	0	0	79	11	637
2019	Non-visible minority	55	26	10	5	4	0	0	81	9	4384
2018	Visible minority	43	28	11	8	8	0	1	72	16	563
2018	Non-visible minority	50	25	11	7	6	0	0	75	13	3981
2017	Visible minority	52	25	12	4	6	1	0	78	10	635
2017	Non-visible minority	54	25	9	6	6	0	0	79	12	4170
2014	Visible minority	46	31	9	7	6	1	0	77	13	479
2014	Non-visible minority	51	26	10	7	6	0	0	77	13	3565

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	27	12	9	6	5	0	71	16	578
2020	Non-visible minority	37	30	14	8	6	5	0	70	15	3747
2019	Visible minority	36	32	15	6	5	6	0	72	12	636
2019	Non-visible minority	37	31	15	8	5	4	1	71	14	4373
2018	Visible minority	28	31	18	8	10	5	0	62	19	566
2018	Non-visible minority	34	32	15	9	6	4	0	68	16	3994
2017	Visible minority	32	30	14	8	7	8	1	68	16	633
2017	Non-visible minority	34	31	14	9	6	5	1	69	16	4178
2014	Visible minority	28	32	17	9	7	7	0	65	17	479
2014	Non-visible minority	30	35	14	10	6	4	1	68	17	3563

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	25	16	9	9	2	1	64	18	578
2020	Non-visible minority	33	30	14	12	8	2	0	65	20	3731
2019	Visible minority	35	29	17	10	6	3	0	66	16	635
2019	Non-visible minority	33	31	16	11	6	2	0	65	18	4365
2018	Visible minority	27	32	18	8	12	2	0	61	21	561
2018	Non-visible minority	31	31	16	12	7	2	0	63	20	3987
2017	Visible minority	31	29	14	10	9	6	1	64	20	632
2017	Non-visible minority	29	32	15	12	8	3	1	64	20	4174
2014	Visible minority	25	31	21	9	9	4	0	59	19	479
2014	Non-visible minority	27	33	16	13	8	2	0	62	22	3562

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	25	20	9	9	5	1	60	19	577
2020	Non-visible minority	25	30	18	15	8	4	0	57	24	3730
2019	Visible minority	27	28	19	13	8	6	0	58	22	632
2019	Non-visible minority	25	30	19	14	8	4	1	57	23	4362
2018	Visible minority	21	31	18	11	13	4	0	55	25	565
2018	Non-visible minority	23	29	21	14	8	4	0	55	24	3975
2017	Visible minority	24	27	16	13	9	9	1	57	24	629
2017	Non-visible minority	22	31	18	15	9	5	1	56	25	4168
2014	Visible minority	19	29	22	14	9	6	0	51	25	477
2014	Non-visible minority	21	30	17	17	10	4	0	53	28	3565

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	30	16	13	8	2	1	62	21	577
2020	Non-visible minority	22	32	15	17	11	2	0	56	29	3736
2019	Visible minority	25	30	18	15	8	4	0	57	24	634
2019	Non-visible minority	21	30	17	18	11	2	0	53	29	4371
2018	Visible minority	21	27	19	15	14	3	1	51	30	568
2018	Non-visible minority	20	30	18	18	12	2	0	51	31	3983
2017	Visible minority	22	31	18	11	10	6	1	58	23	633
2017	Non-visible minority	20	30	17	17	11	4	0	53	30	4170
2014	Visible minority	22	31	20	14	9	4	0	55	24	478
2014	Non-visible minority	18	32	16	18	13	2	0	52	32	3562

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	14	13	9	11	13	10	57	26	576
2020	Non-visible minority	27	15	9	8	11	19	11	60	27	3733
2019	Visible minority	35	12	9	8	13	16	6	61	27	637
2019	Non-visible minority	32	14	10	7	11	18	8	62	24	4388

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	38	17	6	4	2	0	72	10	580
2020	Non-visible minority	29	40	16	9	4	2	0	71	13	3731
2019	Visible minority	34	37	17	6	3	2	0	73	9	637
2019	Non-visible minority	32	40	15	8	3	1	0	73	11	4387
2018	Visible minority	28	39	16	8	8	2	0	68	16	569
2018	Non-visible minority	27	41	18	10	4	1	0	68	14	3980
2017	Visible minority	31	39	15	7	4	3	1	72	12	633
2017	Non-visible minority	29	39	16	9	4	2	0	70	14	4167
2014	Visible minority	31	39	13	8	5	3	1	73	13	479
2014	Non-visible minority	31	38	16	8	5	2	0	71	13	3565

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	24	32	17	15	9	3	58	24	572
2020	Non-visible minority	18	34	18	18	9	2	54	28	3734
2019	Visible minority	21	32	22	15	7	3	55	22	632
2019	Non-visible minority	18	36	19	18	7	2	55	26	4366

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	34	15	9	9	3	1	66	18	577
2020	Non-visible minority	33	35	13	9	6	3	1	71	16	3739
2019	Visible minority	31	36	16	8	6	2	1	69	14	638
2019	Non-visible minority	35	35	14	9	5	2	1	71	15	4376
2018	Visible minority	28	35	18	8	8	3	1	64	17	566
2018	Non-visible minority	34	36	14	8	5	2	1	72	14	3985
2017	Visible minority	33	33	14	8	6	5	1	70	15	631
2017	Non-visible minority	37	35	11	8	5	3	1	75	13	4163
2014	Visible minority	34	35	16	6	3	4	1	74	10	478
2014	Non-visible minority	40	34	11	7	4	2	1	77	12	3565

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	32	19	8	7	2	65	16	578
2020	Non-visible minority	32	34	20	8	4	2	67	13	3724
2019	Visible minority	33	34	20	7	4	1	68	12	636
2019	Non-visible minority	33	34	18	8	4	1	69	12	4364
2018	Visible minority	27	34	18	10	9	2	62	19	566
2018	Non-visible minority	31	36	18	9	4	1	68	14	3979

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	26	22	18	10	15	8	2	52	27	578
2020	Non-visible minority	24	25	17	13	12	7	1	53	28	3729
2019	Visible minority	22	21	22	11	13	8	3	49	26	639
2019	Non-visible minority	24	23	17	14	13	7	2	52	30	4378
2018	Visible minority	18	22	22	12	18	6	2	44	32	569
2018	Non-visible minority	22	26	18	13	13	6	2	52	28	3992
2017	Visible minority	22	23	18	10	14	10	4	52	27	631
2017	Non-visible minority	24	25	15	13	13	7	3	54	29	4161
2014	Visible minority	20	26	14	13	16	9	2	52	32	479
2014	Non-visible minority	23	24	17	14	14	7	1	51	31	3562

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	30	16	12	11	3	1	61	23	575
2020	Non-visible minority	28	30	17	12	9	3	1	60	22	3730
2019	Visible minority	28	28	17	12	11	3	1	58	24	638
2019	Non-visible minority	28	31	16	13	9	3	1	60	23	4368
2018	Visible minority	22	28	18	14	15	2	0	52	30	564
2018	Non-visible minority	25	32	17	14	9	2	1	59	24	3981
2017	Visible minority	27	30	16	12	9	5	1	61	22	630
2017	Non-visible minority	28	33	14	12	9	3	2	64	21	4169
2014	Visible minority	26	30	15	14	12	3	1	58	27	479
2014	Non-visible minority	26	31	15	13	11	2	1	59	25	3564

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	24	22	16	14	17	4	3	49	34	578
2020	Non-visible minority	19	25	15	16	17	3	5	48	36	3740
2019	Visible minority	22	25	16	14	19	3	2	49	35	640
2019	Non-visible minority	20	24	16	16	17	2	5	47	36	4384
2018	Visible minority	17	24	18	16	22	2	1	42	39	568
2018	Non-visible minority	19	23	17	17	18	2	4	44	38	3984
2017	Visible minority	19	25	14	17	16	5	4	48	37	630
2017	Non-visible minority	18	24	15	15	18	3	7	47	36	4171
2014	Visible minority	19	19	13	18	25	3	1	41	46	479
2014	Non-visible minority	16	22	16	18	23	2	4	40	43	3562

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	51	23	11	6	4	1	3	77	11	579
2020	Non-visible minority	56	22	10	4	3	1	4	81	8	3742
2019	Visible minority	52	23	12	5	3	1	4	79	9	637
2019	Non-visible minority	56	24	10	4	3	1	4	83	6	4371

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	27	16	7	7	2	2	69	15	577
2020	Non-visible minority	45	23	15	8	5	1	4	71	13	3737
2019	Visible minority	38	23	18	8	7	1	3	65	16	634
2019	Non-visible minority	45	23	15	7	4	2	4	72	12	4368

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	60	14	11	2	6	5	3	80	8	574
2020	Non-visible minority	77	9	4	2	2	2	4	91	5	3730
2019	Visible minority	59	14	7	4	5	8	3	82	10	630
2019	Non-visible minority	75	9	4	2	2	3	5	91	4	4355

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	66	12	7	3	2	3	9	88	5	579
2020	Non-visible minority	74	10	4	2	2	1	7	92	4	3733
2019	Visible minority	67	11	5	1	2	6	8	90	4	633
2019	Non-visible minority	77	6	3	2	1	2	9	94	3	4359

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	26	33	19	10	5	6	0	63	16	577
2020	Non-visible minority	27	41	15	9	5	3	0	70	14	3738
2019	Visible minority	22	40	20	8	5	4	1	65	14	637
2019	Non-visible minority	27	41	15	9	4	3	0	71	14	4375
2018	Visible minority	19	30	25	12	10	3	0	51	23	567
2018	Non-visible minority	25	37	20	10	6	3	0	63	16	3986
2017	Visible minority	23	31	20	10	7	8	1	60	18	632
2017	Non-visible minority	26	38	17	9	6	3	1	67	16	4162

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	32	14	10	6	2	69	16	575
2020	Non-visible minority	36	36	13	9	4	2	73	13	3720
2019	Visible minority	37	37	13	7	4	2	76	11	631
2019	Non-visible minority	39	36	13	6	3	1	77	10	4358
2018	Visible minority	35	33	15	8	6	2	70	15	566
2018	Non-visible minority	40	38	12	5	3	2	80	8	3976
2017	Visible minority	41	32	13	7	4	3	75	11	634
2017	Non-visible minority	41	38	12	5	2	2	81	7	4171
2014	Visible minority	40	37	11	6	4	2	78	10	478
2014	Non-visible minority	45	34	11	5	3	2	81	8	3563

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	29	19	8	6	5	0	65	15	578
2020	Non-visible minority	38	31	17	5	3	5	1	74	9	3731
2019	Visible minority	40	34	13	6	4	4	1	77	10	631
2019	Non-visible minority	44	32	14	4	2	3	1	79	6	4365
2018	Visible minority	37	32	15	7	7	3	0	71	14	569
2018	Non-visible minority	42	32	16	4	2	3	1	77	7	3978
2017	Visible minority	39	27	16	7	4	5	2	71	12	632
2017	Non-visible minority	41	33	15	4	3	4	1	77	7	4156
2014	Visible minority	38	33	14	6	5	3	0	74	11	478
2014	Non-visible minority	46	31	13	3	2	4	1	81	5	3563

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	28	27	21	7	8	8	1	60	17	577
2020	Non-visible minority	34	29	20	5	3	7	1	69	9	3734

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	29	14	10	8	3	1	67	19	577
2020	Non-visible minority	46	30	10	5	3	3	2	80	9	3734

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	34	10	4	3	1	83	7	579
2020	Non-visible minority	54	30	8	5	3	0	84	8	3742
2019	Visible minority	52	31	11	4	2	0	83	6	631
2019	Non-visible minority	54	31	7	5	3	0	85	8	4376
2018	Visible minority	41	36	12	5	5	0	78	10	564
2018	Non-visible minority	49	35	8	5	3	0	85	8	3975
2017	Visible minority	46	36	10	4	3	0	83	8	634
2017	Non-visible minority	49	36	8	5	3	0	85	7	4169
2014	Visible minority	46	36	10	4	4	0	82	8	478
2014	Non-visible minority	52	32	9	4	4	0	84	8	3564

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	28	19	7	6	0	68	13	577
2020	Non-visible minority	42	30	13	9	6	0	72	14	3732
2019	Visible minority	43	27	18	7	5	1	70	12	634
2019	Non-visible minority	43	30	13	8	5	0	74	13	4375
2018	Visible minority	34	30	19	8	9	1	64	17	567
2018	Non-visible minority	40	31	15	8	6	1	71	13	3978
2017	Visible minority	41	31	15	7	5	1	72	13	633
2017	Non-visible minority	39	33	14	8	6	0	73	14	4165
2014	Visible minority	35	32	18	8	6	1	67	14	478
2014	Non-visible minority	38	35	13	8	5	1	73	13	3565

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	30	16	7	7	0	70	14	574
2020	Non-visible minority	42	33	12	9	5	0	74	14	3715
2019	Visible minority	41	29	17	8	5	0	70	13	633
2019	Non-visible minority	43	32	12	8	4	0	76	12	4359
2018	Visible minority	34	31	18	8	8	0	66	15	554
2018	Non-visible minority	40	33	14	8	5	0	73	13	3951
2017	Visible minority	41	31	15	9	4	1	72	13	633
2017	Non-visible minority	39	35	12	9	5	0	75	13	4178
2014	Visible minority	35	33	19	8	5	0	68	13	476
2014	Non-visible minority	38	36	13	8	5	0	74	13	3566

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	25	17	9	10	3	1	62	20	578
2020	Non-visible minority	42	24	15	10	7	3	1	68	17	3736
2019	Visible minority	38	21	18	10	9	3	0	62	20	639
2019	Non-visible minority	42	24	15	9	7	3	1	69	16	4379
2018	Visible minority	31	24	19	10	13	3	0	56	24	570
2018	Non-visible minority	40	25	16	10	7	2	1	66	18	3982
2017	Visible minority	36	22	17	11	9	4	1	61	21	631
2017	Non-visible minority	40	24	15	10	7	3	1	67	17	4167
2014	Visible minority	37	23	12	14	10	4	0	63	25	478
2014	Non-visible minority	40	24	15	10	7	3	0	67	17	3564

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Visible minority	28	29	43	579
2020	Non-visible minority	24	41	35	3747
2019	Visible minority	33	28	38	640
2019	Non-visible minority	27	37	36	4393
2018	Visible minority	32	28	40	569
2018	Non-visible minority	27	38	36	4003
2017	Visible minority	31	29	40	636
2017	Non-visible minority	25	40	35	4176
2014	Visible minority	29	29	42	479
2014	Non-visible minority	26	39	35	3565

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Visible minority	6	36	39	3	6	10	166
2020	Non-visible minority	21	36	27	4	4	7	913
2019	Visible minority	5	38	34	4	12	7	211
2019	Non-visible minority	20	36	23	4	8	8	1204
2018	Visible minority	6	32	44	6	5	7	182
2018	Non-visible minority	21	36	24	6	6	7	1066
2017	Visible minority	6	33	34	4	17	5	199
2017	Non-visible minority	21	30	23	5	12	8	1041
2014	Visible minority	7	37	44	3	9999	9	140
2014	Non-visible minority	24	34	26	7	9999	9	939

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	15	85	578
2020	Non-visible minority	13	87	3745
2019	Visible minority	16	84	639
2019	Non-visible minority	15	85	4380
2018	Visible minority	20	80	568
2018	Non-visible minority	15	85	3999

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	55	45	86
2020	Non-visible minority	57	43	494
2019	Visible minority	56	44	101
2019	Non-visible minority	54	46	655
2018	Visible minority	53	47	107
2018	Non-visible minority	59	41	603

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	63	37	86
2020	Non-visible minority	62	38	494
2019	Visible minority	65	35	101
2019	Non-visible minority	61	39	655
2018	Visible minority	63	37	107
2018	Non-visible minority	57	43	603

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	6	94	86
2020	Non-visible minority	8	92	494
2019	Visible minority	10	90	101
2019	Non-visible minority	7	93	655
2018	Visible minority	8	92	107
2018	Non-visible minority	6	94	603

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	6	94	101
2019	Non-visible minority	6	94	655
2018	Visible minority	5	95	107
2018	Non-visible minority	4	96	603

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	7	93	86
2020	Non-visible minority	7	93	494

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	5	95	86
2020	Non-visible minority	4	96	494

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	38	62	86
2020	Non-visible minority	35	65	494
2019	Visible minority	40	60	100
2019	Non-visible minority	36	64	649
2018	Visible minority	32	68	108
2018	Non-visible minority	34	66	604

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	46	54	86
2020	Non-visible minority	42	58	494
2019	Visible minority	45	55	100
2019	Non-visible minority	39	61	649
2018	Visible minority	37	63	108
2018	Non-visible minority	40	60	604

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	47	53	86
2020	Non-visible minority	57	43	494
2019	Visible minority	47	53	100
2019	Non-visible minority	54	46	649
2018	Visible minority	39	61	108
2018	Non-visible minority	51	49	604

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	46	54	86
2020	Non-visible minority	46	54	494
2019	Visible minority	50	50	100
2019	Non-visible minority	40	60	649
2018	Visible minority	48	52	108
2018	Non-visible minority	37	63	604

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	25	75	86
2020	Non-visible minority	39	61	494
2019	Visible minority	29	71	100
2019	Non-visible minority	35	65	649
2018	Visible minority	29	71	108
2018	Non-visible minority	34	66	604

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	54	46	86
2020	Non-visible minority	54	46	494
2019	Visible minority	49	51	100
2019	Non-visible minority	52	48	649
2018	Visible minority	42	58	108
2018	Non-visible minority	50	50	604

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	37	63	86
2020	Non-visible minority	40	60	494
2019	Visible minority	36	64	100
2019	Non-visible minority	35	65	649
2018	Visible minority	33	67	108
2018	Non-visible minority	33	67	604

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	0	100	86
2020	Non-visible minority	1	99	494

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	5	95	86
2020	Non-visible minority	7	93	494
2019	Visible minority	11	89	100
2019	Non-visible minority	9	91	649
2018	Visible minority	11	89	108
2018	Non-visible minority	10	90	604

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	7	93	86
2020	Non-visible minority	6	94	494
2019	Visible minority	14	86	100
2019	Non-visible minority	9	91	649
2018	Visible minority	7	93	108
2018	Non-visible minority	8	92	604

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	58	42	86
2020	Non-visible minority	55	45	494
2019	Visible minority	48	52	100
2019	Non-visible minority	49	51	649
2018	Visible minority	53	47	108
2018	Non-visible minority	48	52	604

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	22	78	86
2020	Non-visible minority	23	77	494
2019	Visible minority	26	74	100
2019	Non-visible minority	23	77	649
2018	Visible minority	23	77	108
2018	Non-visible minority	20	80	604

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	26	74	86
2020	Non-visible minority	17	83	494
2019	Visible minority	22	78	100
2019	Non-visible minority	17	83	649
2018	Visible minority	15	85	108
2018	Non-visible minority	15	85	604

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	63	37	86
2020	Non-visible minority	57	43	494
2019	Visible minority	52	48	98
2019	Non-visible minority	57	43	645
2018	Visible minority	56	44	106
2018	Non-visible minority	54	46	604

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	32	68	86
2020	Non-visible minority	31	69	494
2019	Visible minority	31	69	98
2019	Non-visible minority	29	71	645
2018	Visible minority	35	65	106
2018	Non-visible minority	28	72	604

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	11	89	86
2020	Non-visible minority	9	91	494
2019	Visible minority	5	95	98
2019	Non-visible minority	8	92	645
2018	Visible minority	9	91	106
2018	Non-visible minority	7	93	604

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	24	76	86
2020	Non-visible minority	19	81	494
2019	Visible minority	20	80	98
2019	Non-visible minority	19	81	645
2018	Visible minority	19	81	106
2018	Non-visible minority	19	81	604

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	13	87	86
2020	Non-visible minority	13	87	494
2019	Visible minority	8	92	98
2019	Non-visible minority	13	87	645
2018	Visible minority	15	85	106
2018	Non-visible minority	12	88	604

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	11	89	86
2020	Non-visible minority	6	94	494
2019	Visible minority	10	90	98
2019	Non-visible minority	6	94	645
2018	Visible minority	9	91	106
2018	Non-visible minority	5	95	604

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	16	84	86
2020	Non-visible minority	14	86	494
2019	Visible minority	7	93	98
2019	Non-visible minority	12	88	645
2018	Visible minority	20	80	106
2018	Non-visible minority	11	89	604

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	14	86	86
2020	Non-visible minority	10	90	494
2019	Visible minority	11	89	98
2019	Non-visible minority	11	89	645
2018	Visible minority	8	92	106
2018	Non-visible minority	13	87	604

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	22	78	86
2020	Non-visible minority	25	75	494
2019	Visible minority	32	68	98
2019	Non-visible minority	22	78	645
2018	Visible minority	20	80	106
2018	Non-visible minority	26	74	604

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	8	92	76
2020	Non-visible minority	10	90	461
2019	Visible minority	9	91	88
2019	Non-visible minority	10	90	603
2018	Visible minority	9	91	96
2018	Non-visible minority	8	92	572

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	20	80	76
2020	Non-visible minority	19	81	461
2019	Visible minority	33	67	88
2019	Non-visible minority	20	80	603
2018	Visible minority	27	73	96
2018	Non-visible minority	19	81	572

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	10	90	76
2020	Non-visible minority	7	93	461
2018	Visible minority	9	91	96
2018	Non-visible minority	9	91	572

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	9	91	76
2020	Non-visible minority	7	93	461
2019	Visible minority	8	92	88
2019	Non-visible minority	7	93	603
2018	Visible minority	10	90	96
2018	Non-visible minority	7	93	572

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	15	85	76
2020	Non-visible minority	10	90	461
2019	Visible minority	7	93	88
2019	Non-visible minority	11	89	603
2018	Visible minority	16	84	96
2018	Non-visible minority	11	89	572

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	6	94	76
2020	Non-visible minority	8	92	461
2019	Visible minority	5	95	88
2019	Non-visible minority	10	90	603
2018	Visible minority	7	93	96
2018	Non-visible minority	10	90	572

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	17	83	76
2020	Non-visible minority	8	92	461
2019	Visible minority	16	84	88
2019	Non-visible minority	12	88	603
2018	Visible minority	12	88	96
2018	Non-visible minority	12	88	572

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	18	82	76
2020	Non-visible minority	14	86	461
2019	Visible minority	13	87	88
2019	Non-visible minority	11	89	603
2018	Visible minority	15	85	96
2018	Non-visible minority	11	89	572

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	17	83	76
2020	Non-visible minority	12	88	461
2019	Visible minority	17	83	88
2019	Non-visible minority	13	87	603
2018	Visible minority	13	87	96
2018	Non-visible minority	10	90	572

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	37	63	76
2020	Non-visible minority	35	65	461
2019	Visible minority	34	66	88
2019	Non-visible minority	32	68	603
2018	Visible minority	23	77	96
2018	Non-visible minority	28	72	572

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	11	89	76
2020	Non-visible minority	9	91	461
2019	Visible minority	9	91	88
2019	Non-visible minority	8	92	603
2018	Visible minority	6	94	96
2018	Non-visible minority	7	93	572

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	54	46	76
2020	Non-visible minority	51	49	461
2019	Visible minority	51	49	88
2019	Non-visible minority	51	49	603
2018	Visible minority	47	53	96
2018	Non-visible minority	46	54	572

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	57	43	76
2020	Non-visible minority	62	38	461
2019	Visible minority	56	44	88
2019	Non-visible minority	59	41	603
2018	Visible minority	47	53	96
2018	Non-visible minority	60	40	572

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	6	94	76
2020	Non-visible minority	5	95	461

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	10	90	76
2020	Non-visible minority	14	86	461
2019	Visible minority	19	81	88
2019	Non-visible minority	12	88	603
2018	Visible minority	18	82	96
2018	Non-visible minority	10	90	572

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	19	17	20	9	9	21	6	49	24	580
2020	Non-visible minority	20	19	18	9	8	20	6	52	23	3743
2019	Visible minority	21	13	21	9	8	21	6	48	23	639
2019	Non-visible minority	20	18	20	9	8	17	8	51	22	4384
2018	Visible minority	18	17	25	9	11	15	5	44	25	569
2018	Non-visible minority	19	21	22	9	8	16	5	51	22	3982
2017	Visible minority	19	21	20	7	7	19	8	54	19	635
2017	Non-visible minority	20	21	19	9	9	16	6	52	23	4172
2014	Visible minority	25	20	22	8	9	14	3	54	20	479
2014	Non-visible minority	22	23	19	9	8	14	4	56	21	3562

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	28	26	21	8	7	8	1	60	16	578
2020	Non-visible minority	32	27	18	9	6	7	1	64	16	3735
2019	Visible minority	33	28	16	7	5	9	2	68	13	639
2019	Non-visible minority	36	29	17	7	5	5	1	69	13	4377
2018	Visible minority	29	26	21	7	9	6	2	60	17	570
2018	Non-visible minority	32	30	18	8	5	5	1	67	14	3978
2017	Visible minority	31	32	16	6	6	7	2	69	13	635
2017	Non-visible minority	33	31	16	8	5	5	1	69	14	4170
2014	Visible minority	34	32	17	6	5	6	0	70	12	479
2014	Non-visible minority	36	33	15	7	4	3	0	73	12	3563

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	12	88	579
2020	Non-visible minority	6	94	3737
2019	Visible minority	10	90	638
2019	Non-visible minority	6	94	4371
2018	Visible minority	12	88	568
2018	Non-visible minority	6	94	3985

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	50	50	68
2020	Non-visible minority	42	58	230
2019	Visible minority	41	59	66
2019	Non-visible minority	47	53	269
2018	Visible minority	41	59	63
2018	Non-visible minority	44	56	240

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	64	36	68
2020	Non-visible minority	77	23	230
2019	Visible minority	77	23	66
2019	Non-visible minority	78	22	269
2018	Visible minority	68	32	63
2018	Non-visible minority	71	29	240

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	0	100	68
2020	Non-visible minority	2	98	230

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	10	90	68
2020	Non-visible minority	6	94	230
2019	Visible minority	7	93	66
2019	Non-visible minority	8	92	269

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	8	92	66
2019	Non-visible minority	8	92	269

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	56	44	68
2020	Non-visible minority	9	91	230
2019	Visible minority	43	57	65
2019	Non-visible minority	10	90	261
2018	Visible minority	46	54	64
2018	Non-visible minority	8	92	240

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	29	71	68
2020	Non-visible minority	6	94	230
2019	Visible minority	26	74	65
2019	Non-visible minority	8	92	261
2018	Visible minority	38	62	64
2018	Non-visible minority	7	93	240

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	27	73	68
2020	Non-visible minority	2	98	230
2019	Visible minority	21	79	65
2019	Non-visible minority	2	98	261
2018	Visible minority	29	71	64
2018	Non-visible minority	2	98	240

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	65
2019	Non-visible minority	3	97	261

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	35	65	68
2020	Non-visible minority	32	68	230
2019	Visible minority	24	76	65
2019	Non-visible minority	32	68	261
2018	Visible minority	20	80	64
2018	Non-visible minority	32	68	240

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	34	66	68
2020	Non-visible minority	32	68	230
2019	Visible minority	18	82	65
2019	Non-visible minority	28	72	261
2018	Visible minority	25	75	64
2018	Non-visible minority	33	67	240

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	13	87	68
2020	Non-visible minority	10	90	230
2019	Visible minority	8	92	65
2019	Non-visible minority	9	91	261

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	20	80	68
2020	Non-visible minority	23	77	230
2019	Visible minority	14	86	65
2019	Non-visible minority	14	86	261
2018	Visible minority	12	88	64
2018	Non-visible minority	15	85	240

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	0	100	64
2018	Non-visible minority	0	100	240

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	10	90	68
2020	Non-visible minority	19	81	230
2019	Visible minority	9	91	65
2019	Non-visible minority	22	78	261
2018	Visible minority	9	91	64
2018	Non-visible minority	18	82	240

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	Visible minority	100	68
2020	Non-visible minority	100	230
2018	Visible minority	100	64
2018	Non-visible minority	100	240

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	16	84	68
2020	Non-visible minority	21	79	230
2019	Visible minority	12	88	65
2019	Non-visible minority	26	74	261
2018	Visible minority	14	86	64
2018	Non-visible minority	23	77	240

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	32	68	68
2020	Non-visible minority	42	58	230
2019	Visible minority	29	71	62
2019	Non-visible minority	32	68	260
2018	Visible minority	34	66	64
2018	Non-visible minority	28	72	241

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	12	88	68
2020	Non-visible minority	18	82	230
2019	Visible minority	19	81	62
2019	Non-visible minority	14	86	260
2018	Visible minority	15	85	64
2018	Non-visible minority	15	85	241

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	19	81	68
2020	Non-visible minority	16	84	230
2019	Visible minority	17	83	62
2019	Non-visible minority	17	83	260
2018	Visible minority	13	87	64
2018	Non-visible minority	14	86	241

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	9	91	62
2019	Non-visible minority	6	94	260

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	8	92	68
2020	Non-visible minority	6	94	230
2019	Visible minority	9	91	62
2019	Non-visible minority	5	95	260
2018	Visible minority	7	93	64
2018	Non-visible minority	5	95	241

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	8	92	64
2018	Non-visible minority	7	93	241

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	12	88	68
2020	Non-visible minority	9	91	230
2019	Visible minority	8	92	62
2019	Non-visible minority	11	89	260

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	47	53	68
2020	Non-visible minority	41	59	230
2019	Visible minority	54	46	62
2019	Non-visible minority	47	53	260
2018	Visible minority	49	51	64
2018	Non-visible minority	52	48	241

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	0	100	59
2018	Non-visible minority	5	95	229

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	22	78	62
2020	Non-visible minority	15	85	216
2019	Visible minority	18	82	52
2019	Non-visible minority	13	87	223
2018	Visible minority	22	78	59
2018	Non-visible minority	15	85	229

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	10	90	62
2020	Non-visible minority	4	96	216

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	0	100	59
2018	Non-visible minority	3	97	229

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	8	92	62
2020	Non-visible minority	7	93	216

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	18	82	62
2020	Non-visible minority	5	95	216
2019	Visible minority	12	88	52
2019	Non-visible minority	7	93	223
2018	Visible minority	13	87	59
2018	Non-visible minority	8	92	229

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	15	85	62
2020	Non-visible minority	12	88	216
2019	Visible minority	17	83	52
2019	Non-visible minority	9	91	223
2018	Visible minority	13	87	59
2018	Non-visible minority	10	90	229

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	11	89	62
2020	Non-visible minority	10	90	216
2018	Visible minority	10	90	59
2018	Non-visible minority	9	91	229

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	30	70	62
2020	Non-visible minority	30	70	216
2019	Visible minority	22	78	52
2019	Non-visible minority	28	72	223
2018	Visible minority	21	79	59
2018	Non-visible minority	27	73	229

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	11	89	62
2020	Non-visible minority	6	94	216
2018	Visible minority	11	89	59
2018	Non-visible minority	7	93	229

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	51	49	62
2020	Non-visible minority	47	53	216
2019	Visible minority	46	54	52
2019	Non-visible minority	44	56	223
2018	Visible minority	50	50	59
2018	Non-visible minority	47	53	229

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	59	41	62
2020	Non-visible minority	66	34	216
2019	Visible minority	47	53	52
2019	Non-visible minority	67	33	223
2018	Visible minority	72	28	59
2018	Non-visible minority	69	31	229

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	13	87	52
2019	Non-visible minority	13	87	223
2018	Visible minority	9	91	59
2018	Non-visible minority	9	91	229

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	21	16	23	7	5	23	6	51	17	577
2020	Non-visible minority	22	18	21	5	4	23	6	56	13	3734
2019	Visible minority	21	16	22	5	5	24	6	53	15	638
2019	Non-visible minority	22	16	23	4	3	22	8	56	11	4376
2018	Visible minority	18	18	29	5	7	18	5	46	17	568
2018	Non-visible minority	21	20	26	4	3	19	6	55	10	3979
2017	Visible minority	18	21	20	4	4	24	8	57	13	634
2017	Non-visible minority	21	20	22	4	3	23	7	59	10	4170
2014	Visible minority	23	22	21	3	4	21	6	61	10	478
2014	Non-visible minority	22	20	22	4	2	23	7	60	9	3565

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	25	21	7	6	11	2	61	15	580
2020	Non-visible minority	33	26	20	6	4	9	1	66	12	3732
2019	Visible minority	34	27	18	5	5	10	2	69	11	639
2019	Non-visible minority	39	26	18	4	3	8	2	72	8	4370
2018	Visible minority	28	27	23	6	7	8	2	61	14	569
2018	Non-visible minority	33	30	20	5	3	8	1	69	9	3978
2017	Visible minority	32	31	16	4	5	10	2	73	10	635
2017	Non-visible minority	35	30	17	4	3	9	2	73	7	4170
2014	Visible minority	33	32	18	3	2	10	1	73	6	478
2014	Non-visible minority	38	31	16	3	2	8	1	76	6	3565

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	0	5	17	24	32	22	0	7	72	39
2020	Non-visible minority	4	5	22	15	54	0	0	9	69	21

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	22	27	22	14	13	0	1	49	28	576
2020	Non-visible minority	24	30	23	11	12	0	0	54	23	3741

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	24	21	9	15	1	54	24	575
2020	Non-visible minority	29	27	21	12	12	0	56	23	3739
2019	Visible minority	20	28	19	12	20	2	48	32	637
2019	Non-visible minority	20	26	20	14	20	1	46	34	4380
2018	Visible minority	20	23	19	15	21	1	44	37	570
2018	Non-visible minority	19	23	22	15	21	1	42	36	4000
2017	Visible minority	23	21	17	15	20	4	46	36	635
2017	Non-visible minority	19	22	19	16	22	1	42	39	4161

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	25	23	13	11	0	1	53	24	578
2020	Non-visible minority	25	28	23	13	10	0	1	54	23	3741
2019	Visible minority	26	26	24	12	10	0	2	53	22	639
2019	Non-visible minority	27	28	24	12	8	0	1	56	20	4376
2018	Visible minority	22	25	25	14	11	0	2	49	26	566
2018	Non-visible minority	23	29	25	13	9	0	1	52	23	3996
2017	Visible minority	29	26	21	12	9	1	2	57	21	632
2017	Non-visible minority	26	27	23	13	10	0	1	54	23	4167

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	31	14	8	6	0	2	71	14	573
2020	Non-visible minority	41	29	17	7	4	0	2	71	11	3727
2019	Visible minority	37	30	17	8	4	1	3	70	13	634
2019	Non-visible minority	42	30	16	6	4	0	2	74	10	4353
2018	Visible minority	30	27	21	10	7	0	3	59	19	562
2018	Non-visible minority	36	31	19	8	4	0	2	69	12	3980
2017	Visible minority	35	28	17	8	5	1	6	67	14	625
2017	Non-visible minority	38	29	18	8	4	0	4	70	12	4149

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	29	22	18	15	13	1	2	53	29	576
2020	Non-visible minority	30	24	18	14	13	0	1	55	27	3735
2019	Visible minority	25	24	18	16	15	0	2	50	31	631
2019	Non-visible minority	28	24	18	14	14	1	1	53	28	4366
2018	Visible minority	19	21	27	12	16	1	3	42	30	556
2018	Non-visible minority	25	23	21	14	15	1	1	49	30	3986
2017	Visible minority	28	21	18	14	14	2	3	51	30	633
2017	Non-visible minority	27	22	19	15	15	0	2	50	31	4158

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	53	23	10	4	5	0	5	80	10	575
2020	Non-visible minority	57	21	9	4	4	0	4	82	9	3727
2019	Visible minority	57	20	8	4	3	1	8	84	7	635
2019	Non-visible minority	61	20	8	3	3	0	5	85	6	4364
2018	Visible minority	48	19	15	3	2	1	11	77	6	561
2018	Non-visible minority	57	20	10	4	3	1	5	81	8	3972
2017	Visible minority	50	20	11	3	2	1	13	81	7	630
2017	Non-visible minority	54	20	10	4	3	0	9	81	7	4158

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	28	17	9	10	0	1	64	19	576
2020	Non-visible minority	39	27	18	9	7	0	0	66	16	3735
2019	Visible minority	39	29	13	10	8	0	2	70	18	639
2019	Non-visible minority	41	28	16	8	6	0	1	70	14	4365
2018	Visible minority	36	24	22	9	6	1	3	62	16	563
2018	Non-visible minority	38	27	18	8	7	0	1	67	15	3989
2017	Visible minority	37	26	19	9	6	1	2	65	15	631
2017	Non-visible minority	37	31	18	8	6	0	1	68	14	4158

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	23	17	10	12	0	7	58	24	579
2020	Non-visible minority	37	23	17	9	8	0	6	64	18	3741

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	29	19	9	5	1	2	66	14	576
2020	Non-visible minority	38	32	16	9	4	1	1	71	13	3738
2019	Visible minority	34	35	16	7	5	1	2	71	13	636
2019	Non-visible minority	38	34	17	6	4	1	1	73	10	4365
2018	Visible minority	26	30	23	10	6	1	3	59	17	568
2018	Non-visible minority	33	34	19	8	4	1	2	69	12	3987
2017	Visible minority	34	26	19	8	6	3	5	64	15	630
2017	Non-visible minority	36	31	18	8	4	1	2	69	13	4156

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	28	18	11	6	0	2	65	17	577
2020	Non-visible minority	34	31	19	9	5	0	1	66	15	3735
2019	Visible minority	30	33	20	9	6	1	1	65	15	636
2019	Non-visible minority	33	33	19	9	4	1	1	67	13	4363
2018	Visible minority	24	34	20	9	9	1	2	61	19	565
2018	Non-visible minority	30	33	21	10	5	1	1	64	15	3989
2017	Visible minority	30	29	20	9	6	2	3	62	16	631
2017	Non-visible minority	32	31	20	11	4	0	2	64	15	4157

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	25	18	10	5	1	1	66	16	575
2020	Non-visible minority	39	30	16	8	5	0	1	70	14	3739
2019	Visible minority	33	29	21	7	8	0	2	63	15	636
2019	Non-visible minority	40	29	16	8	5	0	1	70	13	4364
2018	Visible minority	27	29	21	11	9	1	3	58	20	564
2018	Non-visible minority	36	30	18	9	5	1	1	67	14	3978
2017	Visible minority	29	29	17	12	7	1	4	61	21	630
2017	Non-visible minority	38	29	17	10	5	1	2	69	14	4152

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	22	15	9	8	0	2	68	17	574
2020	Non-visible minority	48	25	13	7	6	0	1	73	14	3730
2019	Visible minority	41	26	14	8	10	1	1	68	18	636
2019	Non-visible minority	49	25	13	7	5	1	1	74	12	4352

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	33	17	10	6	0	1	67	16	576
2020	Non-visible minority	34	30	19	10	7	0	0	64	17	3738

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	29	17	9	5	0	1	67	15	578
2020	Non-visible minority	35	32	19	9	5	0	1	67	14	3735
2019	Visible minority	37	32	15	9	5	1	2	71	14	634
2019	Non-visible minority	41	30	17	7	4	0	1	72	11	4340
2018	Visible minority	34	30	19	9	5	1	2	66	14	560
2018	Non-visible minority	35	31	20	8	5	0	1	67	13	3967
2017	Visible minority	34	26	21	9	4	2	4	64	14	629
2017	Non-visible minority	35	32	18	8	4	0	2	69	13	4148

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	26	14	5	5	1	2	76	10	574
2020	Non-visible minority	50	27	13	5	4	0	1	78	9	3720
2019	Visible minority	57	22	10	4	4	1	2	82	7	634
2019	Non-visible minority	57	24	10	4	3	0	1	83	7	4343
2018	Visible minority	48	24	15	4	6	1	3	74	10	567
2018	Non-visible minority	59	22	10	4	2	0	2	83	7	3962
2017	Visible minority	58	20	10	4	3	0	5	82	7	627
2017	Non-visible minority	58	23	10	4	2	0	3	83	7	4165

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	31	20	8	8	0	1	63	17	576
2020	Non-visible minority	34	33	19	8	5	0	0	67	13	3729

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	62	17	8	3	3	1	5	85	6	574
2020	Non-visible minority	72	15	5	2	2	1	3	90	4	3735
2019	Visible minority	66	13	7	3	2	2	6	86	6	634
2019	Non-visible minority	76	11	4	1	2	1	6	93	3	4358
2018	Visible minority	62	17	8	3	3	1	6	85	6	566
2018	Non-visible minority	74	13	5	2	1	1	4	91	3	3969

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	62	16	7	4	5	3	4	84	9	576
2020	Non-visible minority	76	11	5	3	3	0	2	89	6	3723
2019	Visible minority	62	15	6	5	8	1	4	80	13	637
2019	Non-visible minority	72	12	6	3	4	1	2	87	8	4368
2018	Visible minority	57	15	9	5	8	3	4	76	14	567
2018	Non-visible minority	70	13	6	3	4	1	3	86	7	3980
2017	Visible minority	63	15	7	4	5	2	5	84	9	633
2017	Non-visible minority	71	13	7	3	3	1	3	87	6	4175

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	62	19	8	3	4	1	3	84	7	569
2020	Non-visible minority	61	22	8	4	3	0	1	85	7	3725
2019	Visible minority	55	22	10	5	5	0	2	79	11	631
2019	Non-visible minority	53	28	11	4	3	0	1	82	7	4355
2018	Visible minority	51	23	13	6	4	1	2	76	11	564
2018	Non-visible minority	48	28	13	5	4	0	1	78	9	3988
2017	Visible minority	51	24	12	5	4	1	3	78	10	631
2017	Non-visible minority	50	29	11	4	3	0	2	81	7	4161

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	61	17	8	3	7	1	3	81	10	575
2020	Non-visible minority	64	18	8	4	5	0	1	83	9	3713
2019	Visible minority	57	18	9	5	8	0	2	77	14	628
2019	Non-visible minority	63	18	9	5	4	0	1	82	9	4356
2018	Visible minority	48	20	11	10	9	1	2	70	19	563
2018	Non-visible minority	57	22	10	5	5	0	1	80	11	3981
2017	Visible minority	55	19	9	6	7	1	3	77	13	631
2017	Non-visible minority	61	20	9	5	4	0	2	83	9	4166

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	61	9	3	1	1	1	23	92	4	574
2020	Non-visible minority	61	9	3	1	1	0	24	92	3	3734
2019	Visible minority	60	10	4	2	2	0	21	90	5	627
2019	Non-visible minority	58	10	4	2	1	0	26	92	3	4346
2018	Visible minority	52	10	5	3	2	1	27	86	7	557
2018	Non-visible minority	52	10	4	2	1	0	31	90	4	3956
2017	Visible minority	53	10	5	2	2	1	27	89	5	629
2017	Non-visible minority	54	11	4	2	1	0	29	90	4	4164

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	67	17	7	2	2	0	6	89	4	577
2020	Non-visible minority	65	20	8	3	1	0	3	88	4	3746
2019	Visible minority	69	15	7	1	2	0	7	90	3	628
2019	Non-visible minority	67	20	7	2	1	0	4	90	3	4351
2018	Visible minority	61	18	8	3	1	1	8	87	4	562
2018	Non-visible minority	62	21	8	2	1	0	5	88	4	3973
2017	Visible minority	60	16	6	2	1	2	13	89	5	627
2017	Non-visible minority	64	19	7	2	1	0	7	89	3	4133

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	64	18	8	2	5	1	3	85	7	579
2020	Non-visible minority	75	15	4	2	2	0	2	92	4	3744
2019	Visible minority	65	17	6	3	4	1	4	87	7	635
2019	Non-visible minority	75	12	5	2	3	1	3	91	4	4368
2018	Visible minority	61	17	7	4	5	1	5	83	10	564
2018	Non-visible minority	73	13	5	2	2	0	4	90	5	3977
2017	Visible minority	57	19	7	4	4	2	9	84	9	630
2017	Non-visible minority	71	14	5	3	3	1	4	88	6	4173

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	26	13	6	2	0	2	78	8	578
2020	Non-visible minority	49	30	14	4	2	0	1	79	7	3745
2019	Visible minority	53	26	11	3	2	1	3	82	6	630
2019	Non-visible minority	55	27	11	3	2	0	1	83	5	4349
2018	Visible minority	47	28	14	5	3	1	3	77	8	564
2018	Non-visible minority	50	28	13	4	2	0	2	80	6	3976
2017	Visible minority	49	25	12	5	2	1	7	80	7	631
2017	Non-visible minority	52	30	10	3	2	0	3	85	5	4157

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	28	40	18	9	5	0	0	68	14	580
2020	Non-visible minority	29	41	19	7	3	0	0	71	10	3743

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	17	34	33	11	6	0	0	51	17	576
2020	Non-visible minority	19	35	30	11	5	0	0	53	16	3744
2019	Visible minority	22	34	29	10	5	0	0	56	15	640
2019	Non-visible minority	23	34	30	9	4	0	0	57	13	4389
2018	Visible minority	20	29	34	12	4	0	1	50	16	570
2018	Non-visible minority	18	34	32	11	4	0	0	53	15	3988
2017	Visible minority	18	34	33	9	5	1	1	53	14	636
2017	Non-visible minority	19	32	32	11	5	0	0	51	16	4173

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	12	15	39	23	10	0	0	34	27	575
2020	Non-visible minority	12	19	38	20	10	0	0	31	31	3735
2019	Visible minority	8	17	37	26	12	0	1	38	25	631
2019	Non-visible minority	10	18	35	23	14	0	0	36	28	4340
2018	Visible minority	8	14	41	23	12	0	1	35	23	559
2018	Non-visible minority	10	19	36	22	13	0	0	34	29	3933
2017	Visible minority	6	15	37	25	14	1	1	40	22	631
2017	Non-visible minority	10	18	36	22	14	0	1	36	28	4153

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	35	13	7	2	3	0	77	9	579
2020	Non-visible minority	39	38	13	6	3	1	0	78	9	3740
2019	Visible minority	35	38	14	6	3	3	1	76	10	636
2019	Non-visible minority	40	36	13	5	3	2	0	78	8	4374
2018	Visible minority	36	38	14	6	3	2	0	76	10	568
2018	Non-visible minority	40	37	13	6	3	1	0	78	9	3975
2017	Visible minority	35	41	11	5	3	5	0	80	8	634
2017	Non-visible minority	34	40	13	6	3	3	1	77	10	4168

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	29	19	8	7	3	0	66	15	577
2020	Non-visible minority	34	31	14	12	7	2	0	66	19	3733

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	29	11	10	11	2	1	68	21	576
2020	Non-visible minority	39	28	11	11	9	1	0	68	21	3732

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	26	13	4	5	4	1	77	9	577
2020	Non-visible minority	48	27	12	5	4	3	0	78	10	3725

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	30	16	9	8	2	0	67	17	574
2020	Non-visible minority	33	32	15	11	8	1	0	66	19	3741
2019	Visible minority	28	34	19	10	6	2	0	63	17	635
2019	Non-visible minority	30	34	16	11	7	1	0	65	18	4381
2018	Visible minority	25	32	17	15	9	3	0	59	24	570
2018	Non-visible minority	30	35	15	12	6	1	0	66	19	3984
2017	Visible minority	23	38	15	13	7	5	0	64	20	634
2017	Non-visible minority	24	38	15	12	8	2	1	63	21	4168

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	41	9	7	1	1	0	83	8	580
2020	Non-visible minority	39	40	9	9	3	0	0	79	12	3747

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	39	9	7	3	1	0	81	10	576
2020	Non-visible minority	40	36	11	9	4	0	0	76	13	3729

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	39	15	5	2	1	2	77	7	575
2020	Non-visible minority	35	37	17	7	3	0	1	73	10	3728

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	36	11	4	2	1	1	83	6	578
2020	Non-visible minority	43	34	11	6	3	1	1	79	9	3731

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	53	17	9	2	2	13	5	85	5	578
2020	Non-visible minority	54	15	8	1	2	13	8	87	3	3735

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	34	10	4	3	2	0	82	8	575
2020	Non-visible minority	47	32	10	6	3	2	0	81	9	3736

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	32	9	6	6	1	0	78	13	575
2020	Non-visible minority	48	30	8	8	6	1	0	79	13	3734

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	31	8	7	5	1	0	80	12	575
2020	Non-visible minority	48	30	9	8	5	0	0	78	13	3737

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	18	43	19	10	4	3	3	65	15	92
2020	Non-visible minority	23	47	12	13	4	1	1	71	16	735
2019	Visible minority	21	38	19	9	7	4	2	62	17	101
2019	Non-visible minority	29	44	11	11	3	1	1	74	14	764

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	91	9	92
2020	Non-visible minority	88	12	736

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	18	20	19	21	22	0	0	38	43	85
2020	Non-visible minority	12	29	18	25	15	0	1	41	41	664

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	13	87	577
2020	Non-visible minority	8	92	3726

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	12	88	574
2020	Non-visible minority	10	90	3735
2019	Visible minority	15	85	638
2019	Non-visible minority	13	87	4377
2017	Visible minority	16	84	632
2017	Non-visible minority	16	84	4162
2014	Visible minority	16	84	477
2014	Non-visible minority	14	86	3557

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	39	61	70
2020	Non-visible minority	52	48	373

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	66	34	70
2020	Non-visible minority	75	25	375
2019	Visible minority	78	22	100
2019	Non-visible minority	81	19	584
2017	Visible minority	80	20	116
2017	Non-visible minority	79	21	659
2014	Visible minority	69	31	74
2014	Non-visible minority	78	22	498

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	38	10	13	4	0	0	72	18	47
2020	Non-visible minority	48	33	6	9	3	1	0	81	12	282
2019	Visible minority	51	31	5	8	4	1	0	83	12	75
2019	Non-visible minority	53	28	5	10	2	1	1	82	12	463
2017	Visible minority	50	41	3	3	2	0	1	92	5	92
2017	Non-visible minority	55	28	6	7	3	0	1	84	10	523
2014	Visible minority	49	41	8	0	2	0	0	91	2	51
2014	Non-visible minority	52	32	6	7	2	1	1	85	9	393

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	28	12	6	4	2	2	77	11	576
2020	Non-visible minority	46	29	10	6	3	2	3	80	10	3738

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	43	19	2	55	45	580
2020	Non-visible minority	37	46	16	1	55	45	3750

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	32	68	206
2020	Non-visible minority	35	65	1378

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	16	14	20	16	27	1	6	32	46	206
2020	Non-visible minority	10	21	17	17	29	1	5	33	49	1377

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	6	12	18	20	41	1	2	18	63	206
2020	Non-visible minority	6	16	13	21	42	1	1	22	64	1378

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	22	13	8	9	3	9	67	18	579
2020	Non-visible minority	38	19	14	9	9	1	9	64	20	3737
2019	Visible minority	38	19	13	9	13	2	7	62	24	628
2019	Non-visible minority	38	17	15	10	13	1	6	59	25	4309
2018	Visible minority	33	16	15	11	15	2	7	54	29	566
2018	Non-visible minority	37	17	14	11	13	1	7	59	26	3982

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 120. Are you a member of a visible minority group?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence