2020 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 45 4 11 4 0 0 82 15 3489
2020 First official language - French 40 42 4 11 3 0 0 82 14 855

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 83 11 2 1 1 1 0 95 2 3476
2020 First official language - French 60 27 6 4 2 1 0 88 6 857
2017 First official language - English 81 13 3 1 0 1 1 96 1 3883
2017 First official language - French 55 30 6 6 2 0 0 86 8 949
2014 First official language - English 80 15 2 1 1 0 1 96 2 3176
2014 First official language - French 58 29 6 4 1 1 1 89 5 896

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 38 6 11 4 0 0 80 14 3491
2020 First official language - French 44 34 9 9 3 0 1 79 12 855
2019 First official language - English 47 34 5 10 4 0 0 81 14 4045
2019 First official language - French 47 36 7 8 3 0 0 82 11 1033
2017 First official language - English 46 33 5 11 5 0 0 79 16 3888
2017 First official language - French 42 38 8 8 3 0 0 81 12 948
2014 First official language - English 47 32 5 11 5 0 0 79 16 3175
2014 First official language - French 42 38 8 9 4 0 0 80 12 897

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 39 11 14 6 0 0 70 19 3475
2020 First official language - French 33 40 13 10 4 0 1 73 14 851
2019 First official language - English 32 40 9 14 5 0 0 73 18 4029
2019 First official language - French 34 41 12 8 4 0 0 75 13 1026
2018 First official language - English 28 44 8 14 6 0 0 73 19 3701
2018 First official language - French 30 43 11 10 4 0 1 75 14 910
2017 First official language - English 31 38 9 15 7 0 0 69 22 3891
2017 First official language - French 32 40 12 11 5 0 0 72 16 948
2014 First official language - English 31 38 9 14 8 0 0 69 22 3175
2014 First official language - French 32 41 13 10 5 0 0 72 15 897

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 36 8 8 3 0 0 81 11 3459
2020 First official language - French 45 35 10 6 3 0 0 81 9 849
2019 First official language - English 47 35 8 7 3 0 0 82 10 4026
2019 First official language - French 49 36 8 4 2 0 0 86 6 1026
2017 First official language - English 48 34 7 7 3 0 0 82 10 3878
2017 First official language - French 43 42 9 5 1 0 0 85 6 947
2014 First official language - English 47 35 8 7 2 0 0 82 9 3172
2014 First official language - French 46 39 9 5 1 0 0 85 6 896

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 28 10 8 4 0 0 78 12 3473
2020 First official language - French 50 31 9 5 4 0 1 82 9 851
2019 First official language - English 53 29 7 6 4 0 0 83 10 4037
2019 First official language - French 52 28 11 5 4 0 0 81 9 1028
2018 First official language - English 49 29 10 7 4 0 0 79 11 3686
2018 First official language - French 51 31 9 4 3 0 1 83 8 910
2017 First official language - English 50 29 8 8 4 1 0 80 12 3887
2017 First official language - French 45 35 10 5 3 0 1 82 8 948
2014 First official language - English 47 31 9 8 5 0 0 78 13 3169
2014 First official language - French 47 33 11 5 3 0 1 81 9 896

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 36 10 7 3 0 0 80 10 3488
2020 First official language - French 42 36 13 5 4 0 0 78 9 854
2019 First official language - English 42 39 9 6 4 0 0 81 10 4050
2019 First official language - French 42 39 11 5 2 0 0 81 7 1031
2018 First official language - English 39 40 11 7 4 0 0 79 11 3678
2018 First official language - French 40 39 12 4 5 0 0 80 9 906
2017 First official language - English 40 42 8 7 3 0 0 82 10 3888
2017 First official language - French 35 46 10 6 3 0 0 81 9 949
2014 First official language - English 37 43 9 7 4 0 0 80 12 3177
2014 First official language - French 36 41 13 5 4 0 0 77 10 896

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 35 12 12 8 0 0 68 20 3494
2020 First official language - French 35 35 16 9 5 0 0 70 14 858
2019 First official language - English 32 35 13 11 8 0 0 68 19 4052
2019 First official language - French 34 37 15 8 5 0 0 72 13 1032
2018 First official language - English 30 33 15 12 10 0 0 63 22 3682
2018 First official language - French 33 35 16 8 7 1 0 69 15 914
2017 First official language - English 31 34 14 12 9 0 0 65 21 3888
2017 First official language - French 31 36 16 10 5 0 0 68 15 946
2014 First official language - English 28 36 13 13 9 0 0 64 23 3174
2014 First official language - French 32 37 16 10 6 0 0 69 15 896

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 40 10 9 4 0 0 77 13 3470
2020 First official language - French 35 38 13 9 5 0 0 73 14 854
2019 First official language - English 36 39 10 10 4 0 0 76 14 4041
2019 First official language - French 33 45 11 9 2 0 0 78 11 1029
2018 First official language - English 33 39 12 10 5 0 0 73 15 3691
2018 First official language - French 32 40 14 8 5 0 0 72 13 909
2017 First official language - English 35 40 11 10 5 0 0 75 14 3887
2017 First official language - French 30 44 13 10 4 0 0 74 13 948

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 36 7 4 2 0 0 87 6 3481
2020 First official language - French 50 35 9 3 2 0 0 85 5 853
2019 First official language - English 51 34 8 4 2 0 0 86 6 4028
2019 First official language - French 49 36 9 4 1 0 0 85 5 1031
2018 First official language - English 51 38 7 3 2 0 0 89 4 3705
2018 First official language - French 48 40 7 3 2 0 0 88 5 910
2017 First official language - English 49 37 7 4 2 0 0 87 6 3884
2017 First official language - French 44 40 9 5 1 0 0 85 6 947
2014 First official language - English 46 38 9 4 2 0 0 85 6 3176
2014 First official language - French 46 40 8 4 2 0 0 86 6 897

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 33 12 10 7 0 0 71 17 3482
2020 First official language - French 39 36 12 7 6 0 0 75 13 852
2019 First official language - English 37 34 12 10 7 0 0 71 17 4049
2019 First official language - French 38 37 13 8 5 0 0 75 12 1031
2018 First official language - English 35 35 11 10 8 0 0 71 18 3699
2018 First official language - French 36 38 13 7 6 0 0 74 13 905
2017 First official language - English 36 34 12 10 8 0 0 70 18 3877
2017 First official language - French 31 42 15 8 4 0 0 73 12 946

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 28 8 2 2 0 0 88 4 3466
2020 First official language - French 59 31 7 2 1 0 0 90 3 851
2019 First official language - English 61 28 7 2 2 0 0 89 4 4027
2019 First official language - French 58 30 8 2 1 0 0 88 3 1025
2018 First official language - English 59 29 8 2 1 0 0 89 4 3666
2018 First official language - French 60 30 7 1 2 0 0 90 3 899
2017 First official language - English 61 29 7 2 1 0 0 90 3 3881
2017 First official language - French 56 33 7 2 1 0 0 90 3 947
2014 First official language - English 70 22 5 2 1 0 0 93 2 3173
2014 First official language - French 65 26 6 2 1 0 0 91 3 896

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 35 12 10 6 0 0 71 17 3480
2020 First official language - French 34 37 15 7 6 1 0 71 14 850
2019 First official language - English 35 36 12 10 6 0 0 72 16 4035
2019 First official language - French 36 35 15 7 6 0 1 72 13 1028
2018 First official language - English 31 37 12 12 7 0 0 68 19 3681
2018 First official language - French 33 34 15 8 8 0 1 68 16 904
2017 First official language - English 35 38 10 10 6 0 1 73 17 3872
2017 First official language - French 30 39 15 10 5 0 1 70 15 944
2014 First official language - English 27 41 11 12 8 0 0 69 21 3175
2014 First official language - French 25 43 16 10 6 1 1 68 16 896

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 31 15 9 6 0 0 71 15 3492
2020 First official language - French 41 34 13 6 5 0 0 75 11 858
2019 First official language - English 41 32 14 8 6 0 0 73 14 4055
2019 First official language - French 41 33 15 7 3 0 1 75 10 1030
2018 First official language - English 36 31 15 10 7 0 0 68 17 3669
2018 First official language - French 38 32 16 6 7 0 1 71 13 894
2017 First official language - English 38 34 13 9 5 0 1 73 14 3884
2017 First official language - French 35 35 17 8 5 0 1 71 13 945
2014 First official language - English 36 35 13 9 7 0 0 71 16 3175
2014 First official language - French 35 38 15 7 4 0 0 74 11 895

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 38 11 9 4 0 0 76 13 3477
2020 First official language - French 39 38 12 6 4 0 0 77 10 854
2019 First official language - English 40 38 11 8 4 0 0 77 12 3992
2019 First official language - French 41 39 11 5 3 0 0 80 9 1015
2018 First official language - English 37 35 13 9 5 0 0 73 14 3690
2018 First official language - French 38 37 15 6 4 0 0 75 10 904
2017 First official language - English 40 35 11 9 5 0 0 75 13 3880
2017 First official language - French 37 38 13 8 4 0 0 75 12 946
2014 First official language - English 37 35 13 9 5 0 0 72 15 3175
2014 First official language - French 36 40 13 7 5 0 0 76 11 896

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 34 9 5 3 0 0 84 7 3481
2020 First official language - French 50 34 10 4 2 0 0 84 6 852
2019 First official language - English 50 35 8 5 3 0 0 84 7 4051
2019 First official language - French 49 38 7 3 2 0 0 87 5 1031
2018 First official language - English 46 37 10 5 3 0 0 82 8 3698
2018 First official language - French 46 39 9 4 2 0 0 85 6 907
2017 First official language - English 48 37 8 5 2 0 0 85 7 3876
2017 First official language - French 42 41 11 3 2 0 0 84 6 945
2014 First official language - English 48 36 9 5 3 0 0 84 8 3175
2014 First official language - French 45 39 9 4 2 0 0 84 6 896

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 30 17 8 5 0 1 70 13 3483
2020 First official language - French 43 31 15 5 4 0 1 75 10 855
2019 First official language - English 40 28 17 8 5 0 1 70 13 4018
2019 First official language - French 46 30 12 7 3 0 0 77 11 1017
2018 First official language - English 39 29 16 9 6 0 1 69 15 3702
2018 First official language - French 43 31 15 6 3 0 1 76 9 909
2017 First official language - English 37 31 16 8 5 0 3 71 13 3896
2017 First official language - French 39 34 14 7 4 0 2 75 11 948
2014 First official language - English 31 30 19 10 9 0 1 62 19 3175
2014 First official language - French 35 34 18 7 5 0 1 70 12 895

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 20 34 22 12 1 1 35 31 3483
2020 First official language - French 9 24 34 20 10 1 1 31 34 855
2019 First official language - English 9 21 34 21 13 1 1 35 31 4036
2019 First official language - French 8 25 31 20 12 1 3 33 34 1032
2018 First official language - English 10 21 34 21 12 1 2 34 32 3688
2018 First official language - French 9 26 32 22 9 1 2 32 36 911
2017 First official language - English 10 20 32 20 13 1 4 35 31 3872
2017 First official language - French 8 24 34 15 13 1 4 30 34 936
2014 First official language - English 11 23 36 19 9 1 2 29 35 3168
2014 First official language - French 10 30 34 16 7 1 3 23 41 896

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 8 14 24 30 22 1 2 53 23 3477
2020 First official language - French 8 18 28 25 16 3 2 43 27 854
2019 First official language - English 8 15 27 26 20 2 2 48 24 4025
2019 First official language - French 8 19 28 25 16 2 3 42 28 1028
2018 First official language - English 9 16 28 25 18 2 2 45 26 3663
2018 First official language - French 10 20 29 21 13 3 2 36 33 907
2017 First official language - English 9 16 25 23 21 2 5 47 27 3861
2017 First official language - French 8 19 30 20 16 4 4 39 29 933
2014 First official language - English 10 17 28 24 16 2 3 42 28 3165
2014 First official language - French 10 21 30 20 11 3 4 34 34 894

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 16 30 24 17 2 3 42 26 3479
2020 First official language - French 13 21 30 19 12 3 2 32 36 850
2019 First official language - English 10 18 28 23 17 2 3 42 29 4032
2019 First official language - French 13 22 28 18 13 2 4 33 37 1027
2018 First official language - English 10 17 29 24 15 2 3 41 29 3674
2018 First official language - French 11 24 27 18 11 4 4 32 39 907
2017 First official language - English 10 16 28 21 16 2 7 41 28 3867
2017 First official language - French 11 23 30 15 12 3 6 30 37 940
2014 First official language - English 12 20 29 21 12 2 4 35 33 3165
2014 First official language - French 14 24 31 14 11 3 4 26 41 895

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 4 8 26 34 25 1 3 61 13 3456
2020 First official language - French 5 11 28 34 19 1 3 55 16 853
2019 First official language - English 4 9 25 33 26 1 2 61 13 4016
2019 First official language - French 4 11 31 31 20 1 4 53 15 1028
2018 First official language - English 4 9 28 34 22 1 3 58 14 3654
2018 First official language - French 4 12 30 30 18 2 4 51 17 904
2017 First official language - English 4 8 26 32 24 1 6 60 13 3844
2017 First official language - French 4 13 31 25 20 2 5 49 17 938
2014 First official language - English 6 10 29 31 19 1 4 53 17 3145
2014 First official language - French 5 14 34 26 15 1 5 44 20 893

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 14 17 26 22 18 1 2 41 32 3481
2020 First official language - French 13 20 24 22 17 2 3 41 34 856
2019 First official language - English 15 18 25 20 19 1 2 40 35 4029
2019 First official language - French 13 21 24 20 18 1 3 39 35 1030
2018 First official language - English 17 21 24 20 15 1 2 36 39 3689
2018 First official language - French 13 23 25 18 14 2 5 34 39 909
2017 First official language - English 17 18 24 17 17 2 5 37 37 3870
2017 First official language - French 14 21 26 16 17 1 5 35 37 940
2014 First official language - English 20 22 25 16 13 1 3 30 44 3165
2014 First official language - French 17 25 26 17 12 1 3 30 43 895

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 13 22 27 23 3 3 53 24 3464
2020 First official language - French 11 17 21 26 17 4 4 47 30 851
2019 First official language - English 10 15 25 23 21 2 3 46 27 4022
2019 First official language - French 13 18 23 24 17 2 3 43 33 1021
2018 First official language - English 11 16 26 23 18 2 4 44 29 3661
2018 First official language - French 13 23 26 16 14 3 5 33 39 904
2017 First official language - English 11 15 23 21 20 3 7 46 29 3867
2017 First official language - French 13 21 21 19 15 4 6 38 38 942
2014 First official language - English 11 16 24 24 18 2 5 45 29 3159
2014 First official language - French 12 19 26 21 13 3 6 37 35 892

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 10 18 31 21 16 2 2 39 29 3473
2020 First official language - French 8 20 31 21 14 3 3 38 29 849
2019 First official language - English 11 18 31 20 17 2 2 38 29 4028
2019 First official language - French 9 18 29 22 15 4 3 39 29 1028
2018 First official language - English 11 18 31 21 14 2 2 36 31 3684
2018 First official language - French 9 20 29 20 14 4 4 37 32 906
2017 First official language - English 11 17 29 19 15 3 6 38 30 3870
2017 First official language - French 8 19 31 18 14 3 7 36 30 938
2014 First official language - English 13 21 31 18 12 2 3 31 36 3162
2014 First official language - French 9 22 33 17 10 4 6 30 34 895

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 9 18 34 24 14 0 1 39 27 3480
2020 First official language - French 6 20 33 25 14 1 1 40 26 854
2019 First official language - English 6 14 31 28 20 0 1 48 20 4029
2019 First official language - French 5 13 31 29 18 1 3 49 19 1028
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 29 18 12 10 5 3 57 23 3486
2020 First official language - French 28 29 18 8 8 5 3 62 19 854
2019 First official language - English 27 29 15 12 10 4 2 60 24 4054
2019 First official language - French 28 28 20 10 6 5 3 61 18 1025
2018 First official language - English 19 31 19 13 12 4 2 53 27 3689
2018 First official language - French 23 32 19 12 8 3 2 58 21 908
2017 First official language - English 27 29 13 13 11 4 3 60 26 3893
2017 First official language - French 23 33 17 12 7 5 3 61 20 944
2014 First official language - English 28 30 13 13 11 3 1 61 25 3177
2014 First official language - French 29 33 15 10 9 3 2 65 19 897

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 28 11 12 9 1 0 68 22 3480
2020 First official language - French 47 28 10 8 6 1 0 75 14 855
2019 First official language - English 39 29 10 12 9 1 0 68 21 4049
2019 First official language - French 45 28 12 8 7 1 0 74 14 1026
2018 First official language - English 33 29 12 13 11 1 1 63 25 3681
2018 First official language - French 38 35 11 8 7 1 1 74 15 906
2017 First official language - English 39 27 10 12 10 1 1 68 22 3890
2017 First official language - French 38 34 12 9 5 1 1 74 14 946
2014 First official language - English 38 29 9 13 10 0 0 67 23 3176
2014 First official language - French 44 28 11 9 6 1 0 73 16 895

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 32 8 9 4 0 0 79 13 3470
2020 First official language - French 51 33 8 5 3 0 0 84 7 850
2019 First official language - English 44 34 8 10 4 0 0 78 14 4048
2019 First official language - French 50 32 9 5 2 0 0 83 8 1026
2018 First official language - English 40 36 9 10 5 0 0 76 15 3681
2018 First official language - French 44 38 9 6 3 0 0 82 9 903
2017 First official language - English 39 37 8 10 5 0 1 77 15 3877
2017 First official language - French 38 44 9 6 2 0 0 82 9 947
2014 First official language - English 38 37 9 10 5 0 0 76 15 3176
2014 First official language - French 40 41 10 6 3 0 0 81 9 895

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 37 13 7 4 1 0 76 11 3465
2020 First official language - French 44 33 13 5 3 1 0 78 9 850
2019 First official language - English 40 36 12 7 4 1 1 77 11 4047
2019 First official language - French 41 36 14 4 3 2 0 78 7 1027
2018 First official language - English 34 38 13 7 5 2 0 74 12 3687
2018 First official language - French 36 38 16 5 3 1 1 76 8 907

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 24 11 6 4 5 2 77 11 3489
2020 First official language - French 47 26 12 4 4 4 3 79 9 853
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 23 17 5 5 1 6 71 11 3488
2020 First official language - French 46 24 15 3 4 2 6 76 8 854
2019 First official language - English 42 24 17 5 4 1 6 71 10 4060
2019 First official language - French 42 26 16 4 3 2 7 76 7 1034

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 29 12 8 6 0 0 73 14 3490
2020 First official language - French 45 30 13 7 6 0 0 75 13 857
2019 First official language - English 44 29 13 8 6 0 1 73 14 4054
2019 First official language - French 42 29 15 7 5 1 1 73 12 1030
2018 First official language - English 39 31 12 11 6 0 1 71 17 3677
2018 First official language - French 39 33 14 7 5 0 1 74 12 911
2017 First official language - English 41 32 11 9 6 1 1 74 15 3894
2017 First official language - French 35 34 15 10 4 1 1 71 14 947
2014 First official language - English 41 33 10 9 7 1 0 74 16 3175
2014 First official language - French 41 34 13 7 5 1 1 75 12 897

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 50 22 14 6 5 2 2 74 12 3472
2020 First official language - French 49 24 14 5 4 2 2 76 10 852

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 27 11 8 5 0 1 75 14 3488
2020 First official language - French 46 30 11 8 5 0 0 76 13 854
2019 First official language - English 46 28 10 9 5 1 1 75 14 4033
2019 First official language - French 47 31 10 7 5 1 0 79 11 1033
2018 First official language - English 42 30 11 10 7 1 1 72 17 3668
2018 First official language - French 44 32 11 7 5 0 1 76 13 908
2017 First official language - English 44 31 9 9 6 1 1 76 15 3893
2017 First official language - French 38 37 11 7 6 1 0 76 13 948
2014 First official language - English 42 30 11 9 7 1 0 73 17 3175
2014 First official language - French 40 34 12 7 5 1 1 75 12 897

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 3490
2020 First official language - French 46 54 854

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 15 9 5 4 3 13 79 10 3492
2020 First official language - French 56 18 8 3 3 3 8 83 7 853

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 23 10 7 5 0 0 79 12 3488
2020 First official language - French 56 24 10 6 4 0 0 80 11 855
2019 First official language - English 54 27 9 6 4 0 0 81 10 4059
2019 First official language - French 54 26 10 5 4 0 0 81 9 1030
2018 First official language - English 49 25 11 8 7 0 0 74 14 3681
2018 First official language - French 50 27 11 6 5 1 1 78 11 911
2017 First official language - English 55 24 9 6 6 0 0 79 12 3893
2017 First official language - French 49 29 11 5 5 0 0 78 10 945
2014 First official language - English 51 25 9 8 6 0 0 77 14 3176
2014 First official language - French 49 30 11 5 4 0 0 79 10 897
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 29 14 9 6 5 0 70 16 3496
2020 First official language - French 39 31 14 6 5 6 0 73 12 855
2019 First official language - English 37 30 14 8 6 4 1 71 14 4046
2019 First official language - French 35 33 17 7 4 4 1 70 12 1030
2018 First official language - English 33 31 15 9 7 4 0 67 17 3696
2018 First official language - French 32 34 16 10 4 4 0 69 15 912
2017 First official language - English 35 30 13 9 7 5 1 69 16 3895
2017 First official language - French 26 37 16 9 5 6 1 68 15 949
2014 First official language - English 31 33 14 10 7 5 1 68 18 3174
2014 First official language - French 26 38 17 8 6 4 0 67 15 897

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 30 14 12 8 2 0 65 21 3484
2020 First official language - French 36 30 16 7 7 3 0 68 15 851
2019 First official language - English 34 30 16 11 7 2 0 65 19 4041
2019 First official language - French 32 32 19 9 5 2 0 66 15 1026
2018 First official language - English 31 31 16 12 8 2 0 63 20 3689
2018 First official language - French 28 33 19 12 6 1 0 63 19 907
2017 First official language - English 31 31 14 12 8 3 1 64 21 3891
2017 First official language - French 24 35 19 10 7 4 1 62 18 948
2014 First official language - English 28 32 15 13 9 2 0 62 23 3173
2014 First official language - French 25 35 21 10 7 2 0 61 18 897

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 26 29 18 15 9 4 0 57 25 3479
2020 First official language - French 26 32 19 12 7 4 0 60 20 854
2019 First official language - English 25 29 18 15 8 4 1 57 24 4032
2019 First official language - French 22 32 22 11 7 5 1 57 19 1029
2018 First official language - English 23 29 20 14 9 4 0 55 25 3680
2018 First official language - French 22 31 23 13 6 5 0 56 20 908
2017 First official language - English 23 30 16 15 10 5 1 57 26 3883
2017 First official language - French 18 34 22 13 7 6 1 55 21 947
2014 First official language - English 21 29 16 18 10 5 0 53 30 3174
2014 First official language - French 19 31 24 13 9 4 0 53 22 897

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 32 14 17 11 2 0 56 29 3483
2020 First official language - French 24 33 18 14 9 2 0 59 23 856
2019 First official language - English 22 30 15 18 11 3 0 54 30 4045
2019 First official language - French 21 32 22 14 9 3 0 54 23 1026
2018 First official language - English 20 29 17 18 13 3 0 51 32 3690
2018 First official language - French 19 30 22 17 9 2 0 51 27 908
2017 First official language - English 21 30 16 17 12 4 1 54 30 3891
2017 First official language - French 17 33 21 15 9 4 0 52 25 945
2014 First official language - English 19 31 15 19 12 3 0 52 32 3172
2014 First official language - French 16 34 21 14 13 2 0 52 27 897

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 23 12 9 8 12 22 14 54 31 3478
2020 First official language - French 49 24 12 6 6 2 1 75 13 856
2019 First official language - English 28 12 9 7 13 22 10 58 29 4060
2019 First official language - French 48 22 14 6 5 3 1 73 12 1033
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 40 16 9 4 2 0 70 13 3481
2020 First official language - French 33 39 16 7 3 2 0 74 10 856
2019 First official language - English 32 39 16 8 3 2 0 72 12 4060
2019 First official language - French 35 40 16 7 1 2 0 75 8 1033
2018 First official language - English 27 41 17 9 4 1 0 68 14 3687
2018 First official language - French 27 40 19 9 3 1 0 69 12 908
2017 First official language - English 30 39 15 9 4 2 1 71 14 3884
2017 First official language - French 28 41 18 8 3 2 0 70 11 948
2014 First official language - English 31 37 15 9 5 2 0 70 14 3176
2014 First official language - French 30 42 16 7 4 1 0 72 11 897

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 33 18 19 9 2 0 53 28 3479
2020 First official language - French 20 36 21 14 8 2 0 57 22 852
2019 First official language - English 19 35 18 18 8 2 0 55 26 4037
2019 First official language - French 18 35 24 14 6 3 0 54 21 1029

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 35 13 9 6 3 1 70 16 3489
2020 First official language - French 32 36 14 9 5 3 1 71 15 853
2019 First official language - English 34 34 13 9 5 2 1 71 15 4052
2019 First official language - French 32 37 16 9 3 2 1 71 13 1031
2018 First official language - English 33 35 15 8 5 2 1 71 14 3690
2018 First official language - French 31 37 15 8 5 2 1 71 14 909
2017 First official language - English 38 35 11 8 5 3 1 76 13 3878
2017 First official language - French 30 36 15 10 5 3 1 69 16 948
2014 First official language - English 41 33 11 7 4 2 1 77 12 3175
2014 First official language - French 34 38 15 7 4 2 1 74 11 897

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 33 20 9 5 2 0 66 14 3474
2020 First official language - French 34 34 19 7 3 3 0 70 10 854
2019 First official language - English 33 34 18 8 5 1 0 68 13 4041
2019 First official language - French 34 34 20 7 2 2 0 70 10 1027
2018 First official language - English 30 36 18 9 5 1 0 67 15 3686
2018 First official language - French 30 38 19 7 3 2 0 70 10 906

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 24 17 14 13 7 1 53 29 3480
2020 First official language - French 24 25 20 9 12 8 2 55 23 853
2019 First official language - English 24 23 17 14 13 7 2 52 30 4055
2019 First official language - French 22 22 20 13 12 9 3 50 27 1031
2018 First official language - English 21 25 18 14 14 6 2 50 30 3700
2018 First official language - French 20 25 21 11 12 9 2 51 26 909
2017 First official language - English 25 24 15 12 14 7 3 55 29 3878
2017 First official language - French 16 26 20 13 12 9 4 48 29 946
2014 First official language - English 23 25 16 15 15 6 1 51 32 3174
2014 First official language - French 21 23 20 13 13 8 2 49 29 896

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 30 16 13 10 3 1 59 24 3477
2020 First official language - French 30 33 19 9 7 2 0 64 16 854
2019 First official language - English 28 30 16 14 10 3 1 60 24 4042
2019 First official language - French 27 33 20 10 7 2 1 61 18 1031
2018 First official language - English 25 30 17 14 11 2 1 57 25 3684
2018 First official language - French 23 36 19 12 7 3 1 61 19 909
2017 First official language - English 29 31 14 12 10 3 2 63 22 3887
2017 First official language - French 24 37 19 11 5 3 1 63 17 944
2014 First official language - English 26 30 14 14 12 2 1 58 27 3175
2014 First official language - French 25 34 18 11 8 3 1 62 20 897

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 24 15 16 18 3 5 47 37 3489
2020 First official language - French 23 28 16 14 15 2 2 54 30 856
2019 First official language - English 20 23 16 16 19 2 5 46 37 4057
2019 First official language - French 22 28 17 16 13 2 3 52 30 1036
2018 First official language - English 18 22 16 17 20 2 4 43 40 3691
2018 First official language - French 20 27 19 15 14 2 2 49 30 908
2017 First official language - English 19 23 14 16 19 3 7 46 38 3885
2017 First official language - French 18 27 19 13 15 3 5 49 31 948
2014 First official language - English 15 20 15 18 24 2 4 38 46 3173
2014 First official language - French 18 26 17 16 19 3 2 46 36 897

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 22 10 5 4 1 4 80 9 3490
2020 First official language - French 57 22 11 5 2 1 3 82 7 856
2019 First official language - English 55 24 11 4 3 1 3 83 6 4050
2019 First official language - French 56 22 10 4 3 1 5 82 8 1026

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 24 15 8 6 1 4 70 14 3485
2020 First official language - French 47 24 15 7 3 1 3 74 10 854
2019 First official language - English 44 23 16 7 4 2 4 71 13 4040
2019 First official language - French 44 23 15 7 4 1 6 73 11 1028

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 75 9 5 2 3 2 4 89 5 3477
2020 First official language - French 75 10 5 3 2 2 3 90 5 852
2019 First official language - English 73 9 5 2 3 4 5 90 5 4030
2019 First official language - French 71 12 5 2 2 3 5 90 4 1019

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 10 4 2 2 2 7 91 4 3481
2020 First official language - French 70 13 5 2 2 1 6 90 4 856
2019 First official language - English 77 6 3 1 2 2 9 93 3 4031
2019 First official language - French 72 10 3 2 1 3 9 93 3 1027

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 40 15 10 5 3 0 70 15 3484
2020 First official language - French 27 38 18 8 4 4 0 68 13 857
2019 First official language - English 26 41 15 9 5 3 1 70 14 4048
2019 First official language - French 25 39 19 8 3 4 1 68 12 1030
2018 First official language - English 24 36 20 10 7 3 0 62 17 3693
2018 First official language - French 23 35 24 10 4 3 1 60 15 907
2017 First official language - English 27 37 16 10 6 4 1 67 17 3880
2017 First official language - French 21 35 25 9 5 5 1 59 14 946

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 35 14 10 4 2 0 72 14 3469
2020 First official language - French 40 35 12 6 3 3 0 77 10 852
2019 First official language - English 38 36 13 7 4 1 0 76 11 4028
2019 First official language - French 42 36 13 5 2 2 0 79 7 1028
2018 First official language - English 39 37 13 6 4 2 0 77 10 3681
2018 First official language - French 43 37 12 4 2 2 0 82 6 909
2017 First official language - English 42 36 11 5 3 2 0 80 8 3889
2017 First official language - French 34 44 14 4 1 2 0 80 6 947
2014 First official language - English 44 33 12 6 3 2 0 79 9 3173
2014 First official language - French 44 39 9 4 3 2 0 85 6 897

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 31 18 6 4 5 1 71 10 3480
2020 First official language - French 41 32 15 4 3 6 1 77 7 855
2019 First official language - English 42 32 14 5 3 3 1 78 8 4031
2019 First official language - French 46 34 13 2 2 3 1 82 5 1030
2018 First official language - English 41 31 16 4 3 3 1 75 8 3687
2018 First official language - French 42 35 14 4 2 3 1 80 6 908
2017 First official language - English 42 30 15 4 3 4 1 77 7 3876
2017 First official language - French 33 38 17 4 3 4 2 75 7 945
2014 First official language - English 45 30 14 4 2 4 1 79 6 3174
2014 First official language - French 43 37 12 2 2 3 1 83 4 896

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 29 21 6 4 7 1 67 11 3483
2020 First official language - French 35 29 19 4 3 9 1 72 7 854

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 30 11 6 4 3 2 78 11 3481
2020 First official language - French 47 29 11 5 4 4 2 80 9 856

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 31 8 5 3 0 0 83 8 3493
2020 First official language - French 57 31 7 4 2 0 0 87 6 854
2019 First official language - English 53 31 8 5 3 0 0 84 8 4041
2019 First official language - French 55 31 9 3 2 0 0 86 5 1032
2018 First official language - English 47 36 8 5 3 0 0 83 8 3682
2018 First official language - French 51 35 8 4 2 0 0 86 6 903
2017 First official language - English 50 34 8 5 3 0 0 84 8 3887
2017 First official language - French 44 42 9 4 1 0 0 86 5 948
2014 First official language - English 51 32 9 5 4 0 0 83 8 3173
2014 First official language - French 52 34 9 2 3 0 0 86 5 897

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 30 14 9 6 0 0 71 15 3478
2020 First official language - French 45 30 14 6 5 0 0 75 11 857
2019 First official language - English 42 30 13 8 6 0 0 73 14 4048
2019 First official language - French 46 30 15 6 3 1 0 76 9 1028
2018 First official language - English 39 30 16 8 6 0 0 69 15 3687
2018 First official language - French 41 33 15 6 4 1 0 75 10 905
2017 First official language - English 41 31 13 8 6 0 0 72 14 3884
2017 First official language - French 34 38 17 7 4 0 0 72 11 945
2014 First official language - English 37 34 14 9 6 0 0 71 14 3175
2014 First official language - French 38 37 14 6 4 1 0 75 10 897

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 32 12 9 5 0 0 73 14 3466
2020 First official language - French 43 34 12 7 5 0 0 77 11 849
2019 First official language - English 42 32 12 9 5 0 0 74 13 4029
2019 First official language - French 45 32 14 6 3 0 0 77 9 1028
2018 First official language - English 38 33 15 8 6 0 0 71 14 3655
2018 First official language - French 41 36 14 6 3 0 0 77 9 899
2017 First official language - English 41 34 12 9 5 0 0 74 14 3894
2017 First official language - French 34 39 15 7 3 0 0 74 11 949
2014 First official language - English 37 35 14 9 5 0 0 72 14 3174
2014 First official language - French 39 37 14 6 4 0 0 77 9 897

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 24 15 10 7 3 1 67 18 3483
2020 First official language - French 42 25 16 8 6 2 0 69 15 857
2019 First official language - English 41 23 15 10 7 3 1 67 18 4052
2019 First official language - French 41 26 16 8 5 3 1 70 14 1033
2018 First official language - English 38 25 16 10 8 2 1 64 19 3692
2018 First official language - French 43 25 15 9 6 2 1 69 16 908
2017 First official language - English 40 23 15 10 7 3 1 66 18 3883
2017 First official language - French 36 29 15 8 6 4 1 69 15 947
2014 First official language - English 40 23 15 11 8 3 0 65 20 3174
2014 First official language - French 38 28 16 8 6 3 0 69 14 897
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 24 39 37 3496
2020 First official language - French 28 40 32 856
2019 First official language - English 27 35 37 4067
2019 First official language - French 31 36 33 1035
2018 First official language - English 27 36 37 3707
2018 First official language - French 30 39 31 912
2017 First official language - English 25 38 37 3896
2017 First official language - French 27 39 33 948
2014 First official language - English 27 37 37 3176
2014 First official language - French 27 42 31 897

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 19 35 29 4 4 7 845
2020 First official language - French 16 37 28 3 6 10 238
2019 First official language - English 18 36 24 5 9 8 1112
2019 First official language - French 18 38 28 3 6 7 326
2018 First official language - English 20 34 27 6 7 7 985
2018 First official language - French 16 40 29 4 2 8 270
2017 First official language - English 19 30 24 5 14 8 986
2017 First official language - French 17 34 28 4 9 9 264
2014 First official language - English 23 34 26 7 9999 9 847
2014 First official language - French 18 35 35 4 9999 8 243
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 3492
2020 First official language - French 11 89 857
2019 First official language - English 16 84 4053
2019 First official language - French 12 88 1035
2018 First official language - English 17 83 3700
2018 First official language - French 12 88 912

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 57 43 494
2020 First official language - French 52 48 90
2019 First official language - English 55 45 653
2019 First official language - French 53 47 125
2018 First official language - English 60 40 603
2018 First official language - French 49 51 112

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 60 40 494
2020 First official language - French 68 32 90
2019 First official language - English 60 40 653
2019 First official language - French 69 31 125
2018 First official language - English 57 43 603
2018 First official language - French 63 37 112

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 494
2020 First official language - French 8 92 90
2019 First official language - English 8 92 653
2019 First official language - French 5 95 125
2018 First official language - English 6 94 603
2018 First official language - French 5 95 112

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 1 99 494
2020 First official language - French 0 100 90
2018 First official language - English 1 99 603
2018 First official language - French 0 100 112

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 494
2020 First official language - French 5 95 90

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 36 64 494
2020 First official language - French 36 64 90
2019 First official language - English 38 62 645
2019 First official language - French 29 71 124
2018 First official language - English 35 65 604
2018 First official language - French 25 75 112

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 42 58 494
2020 First official language - French 44 56 90
2019 First official language - English 41 59 645
2019 First official language - French 37 63 124
2018 First official language - English 39 61 604
2018 First official language - French 44 56 112

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 55 45 494
2020 First official language - French 54 46 90
2019 First official language - English 53 47 645
2019 First official language - French 52 48 124
2018 First official language - English 49 51 604
2018 First official language - French 51 49 112

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 46 54 494
2020 First official language - French 46 54 90
2019 First official language - English 40 60 645
2019 First official language - French 49 51 124
2018 First official language - English 39 61 604
2018 First official language - French 38 62 112

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 36 64 494
2020 First official language - French 38 62 90
2019 First official language - English 35 65 645
2019 First official language - French 31 69 124
2018 First official language - English 33 67 604
2018 First official language - French 38 62 112

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 54 46 494
2020 First official language - French 55 45 90
2019 First official language - English 51 49 645
2019 First official language - French 50 50 124
2018 First official language - English 48 52 604
2018 First official language - French 52 48 112

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 38 62 494
2020 First official language - French 42 58 90
2019 First official language - English 35 65 645
2019 First official language - French 35 65 124
2018 First official language - English 33 67 604
2018 First official language - French 37 63 112

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 2 98 645
2019 First official language - French 0 100 124

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 494
2020 First official language - French 5 95 90
2019 First official language - English 10 90 645
2019 First official language - French 9 91 124

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 494
2020 First official language - French 8 92 90
2019 First official language - English 10 90 645
2019 First official language - French 4 96 124
2018 First official language - English 8 92 604
2018 First official language - French 8 92 112

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 56 44 494
2020 First official language - French 51 49 90
2019 First official language - English 49 51 645
2019 First official language - French 50 50 124
2018 First official language - English 49 51 604
2018 First official language - French 50 50 112

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 22 78 494
2020 First official language - French 25 75 90
2019 First official language - English 23 77 645
2019 First official language - French 22 78 124
2018 First official language - English 22 78 604
2018 First official language - French 17 83 112

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 18 82 494
2020 First official language - French 20 80 90
2019 First official language - English 18 82 645
2019 First official language - French 16 84 124
2018 First official language - English 15 85 604
2018 First official language - French 14 86 112

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 58 42 494
2020 First official language - French 55 45 90
2019 First official language - English 56 44 640
2019 First official language - French 59 41 123
2018 First official language - English 56 44 602
2018 First official language - French 46 54 112

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 31 69 494
2020 First official language - French 29 71 90
2019 First official language - English 29 71 640
2019 First official language - French 28 72 123
2018 First official language - English 29 71 602
2018 First official language - French 25 75 112

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 494
2020 First official language - French 11 89 90
2019 First official language - English 8 92 640
2019 First official language - French 5 95 123

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 20 80 494
2020 First official language - French 22 78 90
2019 First official language - English 19 81 640
2019 First official language - French 19 81 123
2018 First official language - English 20 80 602
2018 First official language - French 13 87 112

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 494
2020 First official language - French 17 83 90
2019 First official language - English 12 88 640
2019 First official language - French 11 89 123
2018 First official language - English 13 87 602
2018 First official language - French 8 92 112

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 494
2020 First official language - French 6 94 90

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 15 85 494
2020 First official language - French 11 89 90
2019 First official language - English 11 89 640
2019 First official language - French 12 88 123
2018 First official language - English 12 88 602
2018 First official language - French 16 84 112

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 494
2020 First official language - French 14 86 90
2019 First official language - English 11 89 640
2019 First official language - French 12 88 123
2018 First official language - English 13 87 602
2018 First official language - French 13 87 112

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 25 75 494
2020 First official language - French 22 78 90
2019 First official language - English 24 76 640
2019 First official language - French 22 78 123
2018 First official language - English 24 76 602
2018 First official language - French 31 69 112

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 458
2020 First official language - French 13 87 83
2018 First official language - English 7 93 564
2018 First official language - French 15 85 108

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 20 80 458
2020 First official language - French 17 83 83
2018 First official language - English 20 80 564
2018 First official language - French 17 83 108

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 458
2020 First official language - French 7 93 83
2018 First official language - English 8 92 564
2018 First official language - French 12 88 108

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 458
2020 First official language - French 6 94 83
2018 First official language - English 7 93 564
2018 First official language - French 7 93 108

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 458
2020 First official language - French 7 93 83
2018 First official language - English 12 88 564
2018 First official language - French 6 94 108

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 9 91 564
2018 First official language - French 12 88 108

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 458
2020 First official language - French 10 90 83
2018 First official language - English 11 89 564
2018 First official language - French 18 82 108

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 458
2020 First official language - French 9 91 83
2018 First official language - English 12 88 564
2018 First official language - French 12 88 108

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 458
2020 First official language - French 14 86 83
2018 First official language - English 10 90 564
2018 First official language - French 15 85 108

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 36 64 458
2020 First official language - French 33 67 83
2018 First official language - English 28 72 564
2018 First official language - French 22 78 108

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 458
2020 First official language - French 10 90 83
2018 First official language - English 6 94 564
2018 First official language - French 9 91 108

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 51 49 458
2020 First official language - French 52 48 83
2018 First official language - English 47 53 564
2018 First official language - French 42 58 108

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 1 99 564
2018 First official language - French 0 100 108

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 63 37 458
2020 First official language - French 58 42 83
2018 First official language - English 60 40 564
2018 First official language - French 46 54 108

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 458
2020 First official language - French 7 93 83

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 458
2020 First official language - French 25 75 83
2018 First official language - English 11 89 564
2018 First official language - French 10 90 108

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 20 18 18 10 9 20 6 51 25 3494
2020 First official language - French 21 18 19 6 6 24 5 57 16 855
2019 First official language - English 20 17 21 10 8 18 7 49 24 4058
2019 First official language - French 21 19 20 7 6 20 9 56 17 1033
2018 First official language - English 18 20 23 9 9 16 5 48 23 3690
2018 First official language - French 21 21 19 9 6 18 6 56 19 906
2017 First official language - English 20 20 19 9 9 16 6 51 24 3891
2017 First official language - French 19 24 20 7 6 17 7 56 18 948
2014 First official language - English 23 22 20 9 9 13 4 54 22 3174
2014 First official language - French 22 26 18 7 7 17 4 60 18 896

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 27 19 9 7 7 1 62 17 3487
2020 First official language - French 33 29 18 6 5 8 1 68 11 853
2019 First official language - English 35 28 17 8 5 6 1 67 14 4055
2019 First official language - French 37 31 17 5 3 5 2 73 9 1029
2018 First official language - English 31 30 19 8 6 5 1 64 15 3684
2018 First official language - French 34 31 17 6 4 7 1 71 10 909
2017 First official language - English 33 31 16 8 6 5 1 68 15 3888
2017 First official language - French 30 36 19 6 3 5 1 70 9 949
2014 First official language - English 36 32 16 7 5 3 1 71 13 3175
2014 First official language - French 37 37 13 5 3 5 0 78 9 896
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 3487
2020 First official language - French 6 94 855
2019 First official language - English 7 93 4045
2019 First official language - French 6 94 1034
2018 First official language - English 7 93 3693
2018 First official language - French 6 94 905

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 243
2020 First official language - French 42 58 55
2019 First official language - English 48 52 282
2019 First official language - French 37 63 64
2018 First official language - English 46 54 254
2018 First official language - French 31 69 52

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 72 28 243
2020 First official language - French 80 20 55
2019 First official language - English 76 24 282
2019 First official language - French 84 16 64
2018 First official language - English 68 32 254
2018 First official language - French 77 23 52

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 2 98 243
2020 First official language - French 0 100 55

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 282
2019 First official language - French 0 100 64

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 243
2020 First official language - French 12 88 55

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 16 84 276
2019 First official language - French 15 85 61

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 243
2020 First official language - French 10 90 55
2019 First official language - English 10 90 276
2019 First official language - French 14 86 61
2018 First official language - English 13 87 256
2018 First official language - French 16 84 51

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 276
2019 First official language - French 8 92 61

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 34 66 243
2020 First official language - French 27 73 55
2019 First official language - English 32 68 276
2019 First official language - French 26 74 61
2018 First official language - English 32 68 256
2018 First official language - French 23 77 51

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 34 66 243
2020 First official language - French 26 74 55
2019 First official language - English 27 73 276
2019 First official language - French 24 76 61
2018 First official language - English 33 67 256
2018 First official language - French 22 78 51

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 3 97 243
2020 First official language - French 8 92 55

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 243
2020 First official language - French 11 89 55
2019 First official language - English 9 91 276
2019 First official language - French 11 89 61

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 20 80 243
2020 First official language - French 30 70 55
2019 First official language - English 14 86 276
2019 First official language - French 19 81 61
2018 First official language - English 13 87 256
2018 First official language - French 21 79 51

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 256
2018 First official language - French 0 100 51

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 17 83 243
2020 First official language - French 12 88 55
2019 First official language - English 20 80 276
2019 First official language - French 16 84 61
2018 First official language - English 16 84 256
2018 First official language - French 14 86 51

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 243
2020 First official language - French 0 100 55
2018 First official language - English 0 100 256
2018 First official language - French 0 100 51

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 21 79 243
2020 First official language - French 20 80 55
2019 First official language - English 23 77 276
2019 First official language - French 23 77 61
2018 First official language - English 20 80 256
2018 First official language - French 27 73 51

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 243
2020 First official language - French 39 61 55
2019 First official language - English 30 70 272
2019 First official language - French 32 68 61
2018 First official language - English 28 72 256
2018 First official language - French 34 66 52

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 16 84 243
2020 First official language - French 17 83 55
2019 First official language - English 16 84 272
2019 First official language - French 11 89 61
2018 First official language - English 13 87 256
2018 First official language - French 24 76 52

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 243
2020 First official language - French 11 89 55

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 17 83 243
2020 First official language - French 15 85 55
2019 First official language - English 17 83 272
2019 First official language - French 17 83 61
2018 First official language - English 12 88 256
2018 First official language - French 17 83 52

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 6 94 256
2018 First official language - French 0 100 52

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 243
2020 First official language - French 16 84 55
2019 First official language - English 10 90 272
2019 First official language - French 11 89 61
2018 First official language - English 8 92 256
2018 First official language - French 10 90 52

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 243
2020 First official language - French 31 69 55
2019 First official language - English 49 51 272
2019 First official language - French 47 53 61
2018 First official language - English 54 46 256
2018 First official language - French 39 61 52

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 16 84 241
2018 First official language - French 14 86 50

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 8 92 241
2018 First official language - French 11 89 50

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 9 91 241
2018 First official language - French 17 83 50

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 8 92 241
2018 First official language - French 12 88 50

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 27 73 241
2018 First official language - French 23 77 50

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 7 93 241
2018 First official language - French 11 89 50

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 48 52 241
2018 First official language - French 43 57 50

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 72 28 241
2018 First official language - French 60 40 50

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 8 92 241
2018 First official language - French 17 83 50

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 17 22 6 4 23 6 55 14 3485
2020 First official language - French 23 18 20 6 3 25 5 59 12 852
2019 First official language - English 22 16 24 5 4 22 8 54 12 4049
2019 First official language - French 21 19 21 4 3 22 8 59 11 1032
2018 First official language - English 20 19 28 5 4 19 6 52 12 3682
2018 First official language - French 22 23 22 4 3 21 5 61 9 910
2017 First official language - English 21 19 22 4 4 23 8 57 11 3888
2017 First official language - French 19 25 21 4 2 23 7 63 8 948
2014 First official language - English 22 20 23 3 3 22 7 59 9 3174
2014 First official language - French 21 23 19 3 2 24 7 64 9 897

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 26 20 7 4 9 1 65 13 3486
2020 First official language - French 34 28 20 5 3 10 1 69 9 852
2019 First official language - English 38 26 19 4 3 9 2 71 8 4046
2019 First official language - French 38 28 17 4 3 9 2 74 7 1030
2018 First official language - English 32 29 21 5 3 7 2 67 10 3687
2018 First official language - French 34 31 18 4 2 10 1 73 7 906
2017 First official language - English 36 29 17 4 3 9 2 72 8 3890
2017 First official language - French 31 37 17 3 2 8 2 75 6 948
2014 First official language - English 38 30 16 3 2 8 1 76 6 3174
2014 First official language - French 34 35 17 2 2 10 1 77 4 897
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 30 22 12 13 0 1 52 25 3488
2020 First official language - French 31 27 23 10 9 0 1 58 19 855

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 26 21 11 13 0 1 54 25 3483
2020 First official language - French 35 26 19 10 8 0 0 62 19 855
2019 First official language - English 20 26 19 13 21 0 1 46 34 4052
2019 First official language - French 23 24 21 14 17 0 1 48 31 1032
2018 First official language - English 18 23 21 16 22 0 1 41 38 3708
2018 First official language - French 24 22 21 14 17 0 2 47 31 910
2017 First official language - English 19 23 18 15 23 0 1 42 39 3881
2017 First official language - French 21 20 20 17 19 0 3 42 37 946

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 28 22 13 11 0 1 53 24 3489
2020 First official language - French 28 27 24 15 6 0 0 55 21 855
2019 First official language - English 26 29 23 12 9 0 1 55 21 4053
2019 First official language - French 29 26 25 12 7 0 1 56 19 1030
2018 First official language - English 22 28 25 14 10 0 1 51 24 3700
2018 First official language - French 24 29 27 13 6 0 1 54 19 910
2017 First official language - English 27 27 22 13 10 0 1 55 23 3883
2017 First official language - French 25 25 26 13 9 0 2 52 22 948

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 41 29 16 7 4 0 2 72 12 3475
2020 First official language - French 37 31 18 8 3 0 2 69 12 851
2019 First official language - English 43 30 15 6 4 0 2 74 10 4036
2019 First official language - French 37 31 19 7 3 0 2 69 11 1019
2018 First official language - English 36 31 18 8 4 1 2 68 13 3687
2018 First official language - French 32 32 22 9 4 0 2 65 13 903
2017 First official language - English 39 30 16 7 4 0 4 71 12 3860
2017 First official language - French 32 26 23 10 4 0 5 61 15 945

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 24 17 14 14 1 1 55 28 3484
2020 First official language - French 29 25 19 15 12 0 1 54 27 853
2019 First official language - English 29 23 18 14 14 1 1 53 29 4036
2019 First official language - French 24 26 20 15 12 0 2 51 28 1027
2018 First official language - English 24 23 21 14 15 1 1 49 30 3686
2018 First official language - French 24 23 23 15 13 1 2 48 28 903
2017 First official language - English 28 22 18 14 15 1 2 51 30 3875
2017 First official language - French 22 21 20 17 15 1 3 46 34 947

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 21 9 4 4 0 4 81 9 3477
2020 First official language - French 56 22 11 4 3 1 4 81 7 849
2019 First official language - English 61 19 9 3 3 1 5 85 6 4035
2019 First official language - French 58 22 8 3 3 0 7 86 6 1029
2018 First official language - English 56 19 11 4 3 1 6 81 8 3675
2018 First official language - French 53 21 11 3 2 0 9 81 6 904
2017 First official language - English 55 19 10 3 3 0 9 82 7 3876
2017 First official language - French 46 25 12 4 2 1 11 80 7 944

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 37 28 18 9 8 0 0 65 17 3482
2020 First official language - French 42 26 18 8 5 0 0 68 14 855
2019 First official language - English 41 28 16 8 6 0 1 70 14 4040
2019 First official language - French 40 29 16 7 6 0 2 70 14 1030
2018 First official language - English 37 27 19 8 7 0 1 65 15 3692
2018 First official language - French 42 25 16 9 6 0 2 68 15 909
2017 First official language - English 37 30 18 8 6 0 1 68 14 3877
2017 First official language - French 37 29 18 8 5 1 1 68 13 944

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 23 17 9 9 0 6 63 19 3489
2020 First official language - French 39 21 18 10 6 0 7 64 17 857

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 31 16 9 4 1 1 70 13 3482
2020 First official language - French 37 34 15 8 3 1 2 72 12 858
2019 First official language - English 37 34 16 6 4 1 1 72 11 4035
2019 First official language - French 37 34 17 6 3 1 2 73 10 1031
2018 First official language - English 32 33 19 8 5 1 2 67 13 3691
2018 First official language - French 32 34 20 7 4 1 3 68 12 912
2017 First official language - English 37 30 18 8 4 1 3 68 13 3874
2017 First official language - French 33 31 19 10 4 2 2 67 14 944

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 31 19 10 6 0 1 66 15 3483
2020 First official language - French 35 30 20 9 3 0 2 67 13 855
2019 First official language - English 32 33 19 9 5 1 1 66 14 4039
2019 First official language - French 33 34 20 7 4 1 1 69 11 1028
2018 First official language - English 29 34 20 10 6 1 1 64 16 3691
2018 First official language - French 32 29 24 10 3 0 2 62 14 910
2017 First official language - English 32 30 20 10 5 1 2 64 15 3875
2017 First official language - French 30 31 22 11 4 1 2 62 16 943

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 30 16 9 5 0 1 70 15 3486
2020 First official language - French 38 30 19 7 5 1 1 69 12 854
2019 First official language - English 39 29 17 8 5 0 1 69 14 4036
2019 First official language - French 38 30 19 8 4 0 1 69 12 1031
2018 First official language - English 35 31 18 9 5 1 2 67 15 3685
2018 First official language - French 35 28 20 9 5 0 2 65 14 905
2017 First official language - English 37 29 16 10 5 1 2 68 15 3871
2017 First official language - French 34 31 18 11 4 1 1 66 16 943

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 25 13 8 7 0 1 72 14 3477
2020 First official language - French 50 22 14 7 6 0 1 73 13 853
2019 First official language - English 48 25 13 7 6 1 1 73 14 4028
2019 First official language - French 46 26 15 6 5 1 1 73 11 1028

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 31 18 10 7 0 1 65 17 3485
2020 First official language - French 34 29 19 11 6 0 1 63 17 855

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 31 19 9 6 0 1 66 15 3481
2020 First official language - French 37 32 19 7 3 0 1 70 11 857
2019 First official language - English 40 31 16 8 4 1 1 71 12 4015
2019 First official language - French 42 30 17 6 3 0 1 73 9 1026
2018 First official language - English 34 31 20 8 5 0 1 67 13 3677
2018 First official language - French 38 30 20 8 2 0 2 69 10 897
2017 First official language - English 35 31 18 9 4 1 2 68 13 3868
2017 First official language - French 35 32 19 8 3 1 2 69 11 940

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 27 13 5 4 0 1 77 9 3465
2020 First official language - French 53 25 12 5 2 0 2 80 8 855
2019 First official language - English 57 24 11 4 3 0 1 82 7 4026
2019 First official language - French 59 23 9 3 2 1 3 85 6 1018
2018 First official language - English 56 23 11 4 3 1 2 81 8 3672
2018 First official language - French 63 19 10 4 1 0 3 84 6 905
2017 First official language - English 57 22 10 5 2 0 3 82 7 3880
2017 First official language - French 59 23 9 4 1 0 4 86 5 943

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 33 19 8 6 0 0 67 14 3479
2020 First official language - French 35 31 22 8 3 0 1 66 11 853

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 14 6 2 2 1 4 90 4 3480
2020 First official language - French 68 17 7 3 1 1 4 89 4 854
2019 First official language - English 76 11 4 1 2 1 6 92 3 4027
2019 First official language - French 70 14 6 2 2 1 6 90 4 1031
2018 First official language - English 73 13 6 2 2 1 4 90 4 3680
2018 First official language - French 71 14 6 3 1 1 4 90 4 903

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 74 12 5 3 3 1 2 88 6 3472
2020 First official language - French 75 11 4 3 3 1 3 90 6 853
2019 First official language - English 71 13 6 4 5 1 2 85 9 4044
2019 First official language - French 72 12 6 3 4 1 2 86 7 1028
2018 First official language - English 68 13 7 4 5 1 3 85 8 3687
2018 First official language - French 70 13 7 4 3 0 4 86 7 906
2017 First official language - English 71 13 7 3 3 1 3 87 6 3893
2017 First official language - French 67 12 8 3 4 1 5 85 7 946

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 23 9 4 3 0 1 84 7 3470
2020 First official language - French 68 17 8 2 3 0 2 87 5 850
2019 First official language - English 52 28 10 4 4 0 1 81 8 4025
2019 First official language - French 55 25 12 3 3 0 2 82 6 1027
2018 First official language - English 47 29 12 6 4 0 1 77 10 3688
2018 First official language - French 55 21 13 5 3 0 2 78 8 909
2017 First official language - English 50 29 11 4 3 0 2 81 8 3879
2017 First official language - French 50 27 11 5 3 0 4 81 8 945

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 19 8 4 5 0 1 82 9 3466
2020 First official language - French 66 17 7 4 4 0 2 84 8 848
2019 First official language - English 62 19 9 5 5 0 1 81 10 4025
2019 First official language - French 65 16 8 5 4 0 2 83 9 1024
2018 First official language - English 55 22 10 6 6 0 1 78 12 3679
2018 First official language - French 59 19 10 6 4 0 2 80 10 909
2017 First official language - English 61 20 9 5 4 0 2 82 9 3883
2017 First official language - French 60 19 9 4 4 0 4 82 9 944

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 9 3 1 1 0 25 93 3 3477
2020 First official language - French 64 8 4 1 2 0 20 92 3 857
2019 First official language - English 59 9 4 2 1 0 25 92 3 4015
2019 First official language - French 56 12 4 2 1 1 25 91 3 1025
2018 First official language - English 52 9 4 2 1 0 31 90 4 3653
2018 First official language - French 54 11 4 2 1 0 27 90 5 905
2017 First official language - English 54 11 4 2 1 0 28 90 4 3878
2017 First official language - French 53 11 4 2 1 0 29 90 4 946

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 64 21 8 3 1 0 3 87 5 3492
2020 First official language - French 71 16 6 1 1 0 5 92 2 855
2019 First official language - English 66 20 7 2 1 0 4 89 3 4019
2019 First official language - French 71 17 5 1 0 0 6 94 1 1027
2018 First official language - English 60 22 8 3 1 0 5 87 4 3677
2018 First official language - French 68 16 6 2 1 0 6 91 3 903
2017 First official language - English 62 20 7 2 1 0 7 89 3 3846
2017 First official language - French 67 14 5 1 1 0 11 92 3 945

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 72 16 5 2 3 0 2 90 5 3493
2020 First official language - French 77 13 4 1 2 0 3 93 3 856
2019 First official language - English 73 13 5 2 3 1 2 90 5 4041
2019 First official language - French 76 13 3 1 1 1 5 94 3 1028
2018 First official language - English 72 13 5 3 3 1 4 89 6 3678
2018 First official language - French 72 14 5 1 2 0 5 91 4 908
2017 First official language - English 68 15 6 3 3 1 4 88 6 3888
2017 First official language - French 70 12 5 3 3 1 7 88 7 946

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 30 14 4 3 0 1 79 7 3492
2020 First official language - French 53 24 15 5 2 0 1 78 7 856
2019 First official language - English 55 27 11 3 2 0 1 84 5 4023
2019 First official language - French 55 26 12 3 2 0 2 82 5 1021
2018 First official language - English 49 29 14 4 2 0 2 80 6 3677
2018 First official language - French 53 24 12 5 2 0 3 79 8 907
2017 First official language - English 52 30 10 3 2 0 3 85 5 3876
2017 First official language - French 51 27 14 3 2 1 3 80 5 943

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 41 19 7 4 0 0 70 11 3493
2020 First official language - French 33 39 18 6 2 0 0 73 9 856

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 35 30 12 5 0 0 53 17 3489
2020 First official language - French 21 34 33 9 3 0 0 55 12 857
2019 First official language - English 22 34 29 10 4 0 0 57 14 4063
2019 First official language - French 24 33 31 8 3 0 0 58 11 1035
2018 First official language - English 18 34 32 12 4 0 0 52 16 3699
2018 First official language - French 21 34 33 9 2 0 0 55 12 909
2017 First official language - English 18 33 32 11 5 0 0 51 16 3892
2017 First official language - French 21 30 33 11 3 0 1 52 15 949

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 13 19 39 20 10 0 0 30 32 3481
2020 First official language - French 8 17 36 25 14 0 0 38 26 855
2019 First official language - English 10 19 36 23 12 0 0 35 29 4017
2019 First official language - French 9 15 34 23 18 0 0 41 24 1022
2018 First official language - English 11 18 38 21 11 0 0 33 29 3642
2018 First official language - French 6 17 35 23 18 0 1 41 24 898
2017 First official language - English 10 18 37 22 13 0 1 35 28 3872
2017 First official language - French 6 17 34 24 18 0 1 42 23 943

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 38 13 7 3 1 0 77 10 3491
2020 First official language - French 44 36 13 3 2 2 0 82 5 854
2019 First official language - English 38 37 14 6 3 2 0 77 9 4044
2019 First official language - French 44 36 13 4 2 2 1 82 5 1034
2018 First official language - English 38 37 13 7 3 1 0 77 10 3681
2018 First official language - French 43 37 13 4 1 2 0 82 5 909
2017 First official language - English 34 41 12 6 4 3 1 77 10 3887
2017 First official language - French 37 38 14 5 2 4 0 78 7 947

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 30 14 12 7 3 0 66 20 3481
2020 First official language - French 36 32 16 9 5 3 0 70 14 855

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 28 11 11 10 1 0 67 22 3482
2020 First official language - French 44 27 11 8 7 1 1 73 16 852

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 26 12 5 5 4 1 77 10 3478
2020 First official language - French 50 28 11 4 4 3 0 81 8 850

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 30 16 11 8 2 0 64 20 3489
2020 First official language - French 35 36 15 7 6 1 0 71 14 852
2019 First official language - English 29 34 16 12 7 2 0 64 19 4052
2019 First official language - French 31 35 18 9 5 1 0 68 14 1031
2018 First official language - English 28 34 15 13 7 2 0 63 21 3685
2018 First official language - French 32 37 15 9 4 2 1 71 14 914
2017 First official language - English 24 36 15 13 9 2 1 62 22 3885
2017 First official language - French 21 44 17 10 4 2 1 68 15 947

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 40 9 9 3 0 0 79 12 3496
2020 First official language - French 41 41 9 7 2 0 0 82 9 857

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 38 10 9 4 0 0 77 13 3480
2020 First official language - French 43 34 11 9 2 0 0 78 11 851

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 38 16 7 3 1 1 73 10 3476
2020 First official language - French 35 37 17 6 2 0 2 74 8 853

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 35 11 6 3 1 1 79 10 3479
2020 First official language - French 45 35 12 5 2 0 1 81 7 856

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 13 9 1 2 15 9 85 4 3484
2020 First official language - French 68 24 3 2 1 2 0 94 3 854

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 33 10 7 3 2 0 80 10 3482
2020 First official language - French 53 32 9 3 2 2 0 86 5 855

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 30 8 8 6 1 0 78 14 3478
2020 First official language - French 51 31 8 4 5 1 0 82 9 857

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 30 8 9 5 0 0 78 14 3481
2020 First official language - French 50 31 10 6 3 0 0 81 9 857

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 47 13 12 4 1 1 70 17 627
2020 First official language - French 25 46 12 14 1 0 1 73 15 205
2019 First official language - English 26 44 13 11 4 2 1 72 15 648
2019 First official language - French 33 40 11 11 2 2 1 75 14 224

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 87 13 628
2020 First official language - French 94 6 205

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 26 18 26 17 0 1 38 44 560
2020 First official language - French 12 35 18 22 13 0 1 47 35 194
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 3474
2020 First official language - French 8 92 853

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 3479
2020 First official language - French 13 87 854
2019 First official language - English 14 86 4049
2019 First official language - French 14 86 1033
2017 First official language - English 16 84 3878
2017 First official language - French 14 86 946
2014 First official language - English 15 85 3168
2014 First official language - French 12 88 893

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 52 48 341
2020 First official language - French 41 59 104

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 73 27 341
2020 First official language - French 78 22 106
2019 First official language - English 79 21 550
2019 First official language - French 87 13 143
2017 First official language - English 79 21 644
2017 First official language - French 81 19 134
2014 First official language - English 77 23 470
2014 First official language - French 75 25 105

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 36 7 11 2 1 0 80 13 249
2020 First official language - French 54 29 7 7 3 0 0 83 10 82
2019 First official language - English 53 28 5 9 3 1 1 83 12 426
2019 First official language - French 51 27 8 11 2 2 0 79 13 120
2017 First official language - English 56 28 5 7 3 0 1 85 10 508
2017 First official language - French 47 39 9 3 2 0 1 86 4 111
2014 First official language - English 51 32 7 7 2 1 0 84 9 365
2014 First official language - French 52 38 4 4 1 0 1 91 6 82

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 29 10 7 3 2 3 78 11 3483
2020 First official language - French 50 30 10 4 3 1 2 82 8 857
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 42 18 1 52 48 3498
2020 First official language - French 30 57 12 1 65 35 858

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 34 66 1336
2020 First official language - French 42 58 262

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 20 17 16 30 1 5 33 49 1335
2020 First official language - French 12 19 21 19 19 1 9 35 42 261

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 15 13 22 43 1 1 21 66 1336
2020 First official language - French 8 15 20 21 34 1 2 23 57 261

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 20 14 8 9 2 9 65 19 3488
2020 First official language - French 38 19 15 11 8 1 9 63 21 854
2019 First official language - English 38 17 15 10 13 1 6 60 25 3981
2019 First official language - French 36 17 16 11 12 1 7 57 25 1020
2018 First official language - English 37 17 14 10 14 1 7 59 26 3687
2018 First official language - French 35 16 15 13 12 1 8 56 28 908
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