2020 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 44 3 10 3 0 0 84 13 1459
2020 3 to 10 years in current department or agency 34 46 4 13 4 0 0 80 16 1660
2020 11 to 20 years in current department or agency 37 43 4 11 4 0 0 80 15 911
2020 More than 20 years in current department or agency 43 43 2 10 3 0 0 86 12 298

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 81 13 2 1 1 0 0 95 3 1457
2020 3 to 10 years in current department or agency 79 14 3 2 1 1 0 94 3 1655
2020 11 to 20 years in current department or agency 76 16 4 2 1 1 1 93 3 909
2020 More than 20 years in current department or agency 72 19 4 1 2 0 1 93 3 297
2017 Less than 3 years in current department or agency 80 14 3 1 0 1 1 96 2 1535
2017 3 to 10 years in current department or agency 74 18 4 2 0 1 1 94 2 1958
2017 11 to 20 years in current department or agency 73 18 3 2 1 1 2 94 3 905
2017 More than 20 years in current department or agency 73 18 3 3 2 1 1 92 5 361
2014 Less than 3 years in current department or agency 80 15 2 1 1 1 1 97 1 902
2014 3 to 10 years in current department or agency 73 18 3 2 1 0 2 94 3 2020
2014 11 to 20 years in current department or agency 73 20 3 2 1 0 1 95 2 729
2014 More than 20 years in current department or agency 74 18 3 1 1 1 1 94 2 379

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 35 6 9 3 0 0 81 12 1458
2020 3 to 10 years in current department or agency 40 37 7 11 4 0 0 78 16 1662
2020 11 to 20 years in current department or agency 40 39 6 10 4 0 0 79 15 912
2020 More than 20 years in current department or agency 46 39 3 9 3 0 0 85 12 299
2019 Less than 3 years in current department or agency 51 34 4 7 3 0 0 85 10 1908
2019 3 to 10 years in current department or agency 45 34 5 10 5 0 0 79 15 1734
2019 11 to 20 years in current department or agency 43 35 6 12 5 0 0 78 16 1015
2019 More than 20 years in current department or agency 45 34 6 10 4 0 0 80 14 336
2017 Less than 3 years in current department or agency 53 30 5 8 4 0 0 84 12 1536
2017 3 to 10 years in current department or agency 41 36 6 11 5 0 0 78 17 1959
2017 11 to 20 years in current department or agency 41 35 6 11 5 0 0 77 17 903
2017 More than 20 years in current department or agency 42 32 6 12 8 0 1 74 20 364
2014 Less than 3 years in current department or agency 50 30 5 10 4 0 0 80 14 903
2014 3 to 10 years in current department or agency 44 34 7 10 5 0 0 78 15 2019
2014 11 to 20 years in current department or agency 45 36 5 9 5 0 0 81 14 729
2014 More than 20 years in current department or agency 44 37 4 11 4 0 0 81 15 379

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 38 10 14 5 0 0 72 19 1454
2020 3 to 10 years in current department or agency 28 40 12 13 6 0 0 69 19 1654
2020 11 to 20 years in current department or agency 31 39 12 12 6 0 1 71 18 908
2020 More than 20 years in current department or agency 34 39 12 10 4 0 2 74 14 295
2019 Less than 3 years in current department or agency 38 38 8 11 4 0 0 76 16 1901
2019 3 to 10 years in current department or agency 28 40 10 15 6 0 1 69 21 1723
2019 11 to 20 years in current department or agency 30 43 11 12 4 0 0 74 16 1006
2019 More than 20 years in current department or agency 33 43 9 12 3 0 1 76 15 340
2018 Less than 3 years in current department or agency 35 41 6 12 5 0 0 76 17 1678
2018 3 to 10 years in current department or agency 24 46 9 13 7 0 1 70 20 1709
2018 11 to 20 years in current department or agency 26 45 10 14 5 0 0 71 19 839
2018 More than 20 years in current department or agency 29 46 10 10 2 0 2 77 13 328
2017 Less than 3 years in current department or agency 36 37 8 13 5 0 0 73 18 1534
2017 3 to 10 years in current department or agency 27 38 12 14 7 0 1 66 22 1963
2017 11 to 20 years in current department or agency 30 39 9 15 6 0 0 70 22 905
2017 More than 20 years in current department or agency 32 38 9 13 6 0 1 71 20 363
2014 Less than 3 years in current department or agency 36 37 8 13 6 0 0 73 19 904
2014 3 to 10 years in current department or agency 27 39 11 14 8 0 0 67 22 2019
2014 11 to 20 years in current department or agency 33 39 9 13 7 0 0 72 19 728
2014 More than 20 years in current department or agency 35 41 9 11 4 0 1 76 15 379

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 34 7 6 2 0 0 84 9 1447
2020 3 to 10 years in current department or agency 42 37 9 8 3 0 0 79 12 1647
2020 11 to 20 years in current department or agency 40 38 11 8 4 0 0 78 11 906
2020 More than 20 years in current department or agency 47 35 7 8 3 0 0 82 11 294
2019 Less than 3 years in current department or agency 54 32 6 6 2 0 0 86 8 1900
2019 3 to 10 years in current department or agency 44 36 9 8 3 0 0 80 11 1725
2019 11 to 20 years in current department or agency 44 38 8 7 3 0 0 82 10 1002
2019 More than 20 years in current department or agency 46 37 9 4 2 0 0 84 7 339
2017 Less than 3 years in current department or agency 53 31 6 6 2 1 0 85 8 1533
2017 3 to 10 years in current department or agency 43 38 8 7 3 0 0 82 10 1952
2017 11 to 20 years in current department or agency 43 37 9 8 3 0 0 80 11 904
2017 More than 20 years in current department or agency 49 33 8 6 3 0 0 83 9 363
2014 Less than 3 years in current department or agency 51 33 9 6 1 0 0 85 7 904
2014 3 to 10 years in current department or agency 44 37 8 7 3 0 0 81 10 2015
2014 11 to 20 years in current department or agency 47 37 9 6 1 0 0 84 7 728
2014 More than 20 years in current department or agency 48 36 7 7 2 0 0 84 9 379

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 25 10 5 3 1 0 82 8 1458
2020 3 to 10 years in current department or agency 47 30 9 8 5 0 0 77 14 1651
2020 11 to 20 years in current department or agency 47 30 9 9 4 0 0 78 13 906
2020 More than 20 years in current department or agency 50 29 9 7 5 0 0 79 12 294
2019 Less than 3 years in current department or agency 59 27 7 4 3 0 0 87 6 1904
2019 3 to 10 years in current department or agency 50 28 9 8 5 0 0 79 13 1729
2019 11 to 20 years in current department or agency 46 33 9 8 4 0 0 79 12 1010
2019 More than 20 years in current department or agency 53 30 8 5 4 0 1 83 9 338
2018 Less than 3 years in current department or agency 57 26 8 5 3 0 0 84 8 1670
2018 3 to 10 years in current department or agency 47 30 10 8 4 0 0 77 12 1704
2018 11 to 20 years in current department or agency 42 34 11 7 5 0 1 77 12 839
2018 More than 20 years in current department or agency 45 33 11 4 4 0 2 80 9 326
2017 Less than 3 years in current department or agency 57 26 8 5 2 1 0 85 7 1533
2017 3 to 10 years in current department or agency 46 31 8 9 5 0 1 78 14 1959
2017 11 to 20 years in current department or agency 43 33 9 8 6 0 0 77 15 906
2017 More than 20 years in current department or agency 47 32 8 4 7 0 2 81 11 363
2014 Less than 3 years in current department or agency 53 29 8 6 4 0 0 82 9 904
2014 3 to 10 years in current department or agency 45 32 9 8 5 0 0 77 14 2012
2014 11 to 20 years in current department or agency 45 32 11 8 4 0 0 77 11 729
2014 More than 20 years in current department or agency 47 31 11 8 2 0 1 78 11 378

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 35 10 6 3 0 0 81 9 1460
2020 3 to 10 years in current department or agency 41 36 11 8 4 0 0 77 12 1658
2020 11 to 20 years in current department or agency 42 38 12 5 3 0 0 79 8 911
2020 More than 20 years in current department or agency 49 37 5 4 5 0 0 86 9 298
2019 Less than 3 years in current department or agency 46 37 9 5 3 0 0 83 8 1910
2019 3 to 10 years in current department or agency 39 40 10 7 4 0 0 79 11 1734
2019 11 to 20 years in current department or agency 38 42 10 7 4 0 0 79 11 1013
2019 More than 20 years in current department or agency 49 36 6 4 4 0 0 85 8 338
2018 Less than 3 years in current department or agency 43 38 10 6 4 0 0 80 9 1671
2018 3 to 10 years in current department or agency 36 41 11 7 5 0 0 77 12 1698
2018 11 to 20 years in current department or agency 36 43 11 7 3 0 0 79 10 834
2018 More than 20 years in current department or agency 48 36 9 5 2 0 0 84 7 327
2017 Less than 3 years in current department or agency 42 41 8 6 3 0 0 83 8 1534
2017 3 to 10 years in current department or agency 36 42 10 8 4 0 0 78 12 1960
2017 11 to 20 years in current department or agency 36 46 8 7 4 0 0 81 10 906
2017 More than 20 years in current department or agency 45 44 7 2 2 0 0 89 4 363
2014 Less than 3 years in current department or agency 38 42 10 7 3 0 0 80 10 903
2014 3 to 10 years in current department or agency 33 43 11 7 5 0 0 77 13 2020
2014 11 to 20 years in current department or agency 39 44 8 6 3 0 0 83 9 729
2014 More than 20 years in current department or agency 44 38 8 6 3 0 0 82 9 379

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 35 11 7 5 1 0 77 12 1459
2020 3 to 10 years in current department or agency 29 35 13 13 9 0 0 65 22 1665
2020 11 to 20 years in current department or agency 28 35 15 14 8 0 0 63 22 914
2020 More than 20 years in current department or agency 30 36 12 13 9 0 0 65 22 298
2019 Less than 3 years in current department or agency 39 35 13 7 4 0 0 75 12 1912
2019 3 to 10 years in current department or agency 29 36 13 12 10 0 0 65 22 1739
2019 11 to 20 years in current department or agency 27 36 15 13 9 0 0 64 21 1009
2019 More than 20 years in current department or agency 30 36 13 13 8 0 0 66 21 339
2018 Less than 3 years in current department or agency 38 33 14 9 6 1 0 71 15 1674
2018 3 to 10 years in current department or agency 26 33 15 13 12 0 0 60 25 1705
2018 11 to 20 years in current department or agency 25 34 17 14 10 0 0 59 24 838
2018 More than 20 years in current department or agency 32 33 16 9 10 0 1 65 19 325
2017 Less than 3 years in current department or agency 39 34 12 9 5 1 1 73 14 1535
2017 3 to 10 years in current department or agency 27 33 16 14 10 0 0 61 23 1958
2017 11 to 20 years in current department or agency 25 38 15 12 10 0 0 63 22 905
2017 More than 20 years in current department or agency 32 35 14 11 8 0 1 68 18 362
2014 Less than 3 years in current department or agency 35 36 14 9 6 1 0 71 15 902
2014 3 to 10 years in current department or agency 26 36 14 14 10 0 0 62 24 2019
2014 11 to 20 years in current department or agency 28 39 14 12 7 0 0 67 19 728
2014 More than 20 years in current department or agency 31 36 13 12 8 0 0 67 20 379

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 39 10 8 3 0 0 79 11 1451
2020 3 to 10 years in current department or agency 35 40 11 10 5 0 0 74 15 1656
2020 11 to 20 years in current department or agency 34 40 12 10 5 0 0 74 15 904
2020 More than 20 years in current department or agency 39 40 8 8 5 0 0 79 13 298
2019 Less than 3 years in current department or agency 40 39 9 9 3 0 0 79 12 1904
2019 3 to 10 years in current department or agency 32 41 12 11 4 0 0 73 15 1731
2019 11 to 20 years in current department or agency 33 40 11 11 4 0 0 74 16 1009
2019 More than 20 years in current department or agency 40 38 9 9 4 0 0 78 12 340
2018 Less than 3 years in current department or agency 36 38 11 9 5 0 0 75 14 1667
2018 3 to 10 years in current department or agency 30 40 14 10 5 0 0 70 16 1707
2018 11 to 20 years in current department or agency 31 42 13 10 5 0 0 73 14 844
2018 More than 20 years in current department or agency 39 36 12 6 5 0 1 77 11 326
2017 Less than 3 years in current department or agency 39 39 9 9 4 0 0 78 12 1533
2017 3 to 10 years in current department or agency 31 40 13 11 5 0 0 71 16 1962
2017 11 to 20 years in current department or agency 29 45 10 11 5 0 0 74 16 903
2017 More than 20 years in current department or agency 40 41 10 5 4 0 0 82 9 363

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 34 7 3 2 0 0 88 5 1456
2020 3 to 10 years in current department or agency 49 36 8 4 2 0 0 85 7 1656
2020 11 to 20 years in current department or agency 50 36 8 3 2 0 0 86 6 909
2020 More than 20 years in current department or agency 56 31 7 3 3 1 0 88 6 298
2019 Less than 3 years in current department or agency 55 33 8 3 2 0 0 87 5 1898
2019 3 to 10 years in current department or agency 49 36 8 5 2 0 0 85 7 1728
2019 11 to 20 years in current department or agency 46 38 9 5 2 0 0 84 7 1010
2019 More than 20 years in current department or agency 56 30 7 4 3 0 0 86 7 338
2018 Less than 3 years in current department or agency 53 37 5 3 1 1 0 91 4 1680
2018 3 to 10 years in current department or agency 48 39 8 3 2 0 0 87 5 1707
2018 11 to 20 years in current department or agency 47 42 7 3 2 0 0 89 5 842
2018 More than 20 years in current department or agency 58 32 7 2 1 0 0 90 3 329
2017 Less than 3 years in current department or agency 52 36 6 4 2 0 0 88 5 1534
2017 3 to 10 years in current department or agency 46 39 8 5 2 0 0 84 7 1959
2017 11 to 20 years in current department or agency 45 39 8 4 3 0 0 85 7 903
2017 More than 20 years in current department or agency 56 33 6 3 2 0 0 89 5 362
2014 Less than 3 years in current department or agency 50 36 9 3 1 1 0 86 5 903
2014 3 to 10 years in current department or agency 43 40 9 4 3 0 0 83 7 2020
2014 11 to 20 years in current department or agency 49 38 7 3 2 0 0 87 5 729
2014 More than 20 years in current department or agency 50 38 7 3 1 1 0 88 4 379

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 32 11 7 4 0 0 78 12 1454
2020 3 to 10 years in current department or agency 33 34 14 10 9 0 0 67 19 1658
2020 11 to 20 years in current department or agency 32 36 11 12 7 0 0 69 20 910
2020 More than 20 years in current department or agency 41 33 8 10 8 0 0 75 18 298
2019 Less than 3 years in current department or agency 44 33 12 7 4 0 0 78 11 1905
2019 3 to 10 years in current department or agency 34 34 13 10 9 0 0 68 19 1737
2019 11 to 20 years in current department or agency 32 35 12 13 7 0 0 67 21 1012
2019 More than 20 years in current department or agency 36 37 10 9 8 0 0 74 17 340
2018 Less than 3 years in current department or agency 43 34 11 7 5 0 0 77 12 1678
2018 3 to 10 years in current department or agency 30 37 11 11 10 0 0 67 21 1703
2018 11 to 20 years in current department or agency 30 38 13 10 9 0 0 69 19 837
2018 More than 20 years in current department or agency 38 36 10 9 6 0 0 74 15 329
2017 Less than 3 years in current department or agency 43 34 11 8 4 0 0 78 12 1532
2017 3 to 10 years in current department or agency 31 36 13 11 9 0 0 66 20 1955
2017 11 to 20 years in current department or agency 29 39 12 10 10 0 0 69 19 900
2017 More than 20 years in current department or agency 36 35 14 10 5 0 0 71 15 362

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 28 8 2 2 0 0 88 4 1451
2020 3 to 10 years in current department or agency 57 30 8 3 1 0 0 87 4 1654
2020 11 to 20 years in current department or agency 61 29 6 2 2 0 0 91 4 901
2020 More than 20 years in current department or agency 71 21 4 3 1 0 0 92 4 296
2019 Less than 3 years in current department or agency 60 29 7 2 2 0 0 89 3 1901
2019 3 to 10 years in current department or agency 60 29 8 2 2 0 0 88 4 1730
2019 11 to 20 years in current department or agency 60 27 9 2 1 0 0 87 3 999
2019 More than 20 years in current department or agency 69 22 4 1 3 0 0 91 4 336
2018 Less than 3 years in current department or agency 60 29 8 2 1 0 0 89 3 1660
2018 3 to 10 years in current department or agency 57 31 7 3 2 0 0 88 4 1698
2018 11 to 20 years in current department or agency 60 29 8 1 1 0 0 89 3 827
2018 More than 20 years in current department or agency 71 23 4 1 1 0 0 94 1 322
2017 Less than 3 years in current department or agency 60 29 8 2 1 0 0 89 3 1531
2017 3 to 10 years in current department or agency 57 32 7 3 1 0 0 89 4 1959
2017 11 to 20 years in current department or agency 63 31 4 1 1 0 0 94 2 901
2017 More than 20 years in current department or agency 70 24 4 1 1 0 0 94 1 363
2014 Less than 3 years in current department or agency 69 24 5 2 1 0 0 93 2 904
2014 3 to 10 years in current department or agency 67 24 6 2 1 0 0 91 3 2018
2014 11 to 20 years in current department or agency 73 21 4 1 1 0 0 94 2 728
2014 More than 20 years in current department or agency 75 20 4 1 1 0 0 95 1 377

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 34 13 8 5 0 0 75 12 1455
2020 3 to 10 years in current department or agency 31 37 14 11 7 0 0 68 18 1656
2020 11 to 20 years in current department or agency 33 38 12 10 7 0 0 71 18 909
2020 More than 20 years in current department or agency 38 35 8 12 7 0 0 73 19 295
2019 Less than 3 years in current department or agency 42 34 12 7 4 0 1 77 12 1900
2019 3 to 10 years in current department or agency 32 37 14 11 7 0 0 69 17 1729
2019 11 to 20 years in current department or agency 30 39 13 10 7 0 1 69 17 1011
2019 More than 20 years in current department or agency 36 35 11 9 9 0 0 71 18 337
2018 Less than 3 years in current department or agency 35 36 13 10 5 0 0 72 15 1671
2018 3 to 10 years in current department or agency 30 36 12 12 9 0 0 66 22 1698
2018 11 to 20 years in current department or agency 27 38 12 13 9 0 0 65 23 832
2018 More than 20 years in current department or agency 34 36 14 8 7 0 2 70 15 328
2017 Less than 3 years in current department or agency 39 35 13 8 4 1 1 75 12 1526
2017 3 to 10 years in current department or agency 30 39 10 12 7 0 1 70 19 1954
2017 11 to 20 years in current department or agency 30 41 10 11 7 0 0 72 18 900
2017 More than 20 years in current department or agency 36 38 8 10 6 1 1 76 16 362
2014 Less than 3 years in current department or agency 30 41 12 9 6 1 0 72 16 903
2014 3 to 10 years in current department or agency 24 41 13 12 9 0 0 66 21 2018
2014 11 to 20 years in current department or agency 27 43 10 13 8 0 0 70 21 729
2014 More than 20 years in current department or agency 31 43 9 10 6 0 0 75 16 379

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 30 14 7 3 0 1 76 10 1461
2020 3 to 10 years in current department or agency 36 32 15 10 7 0 0 68 17 1664
2020 11 to 20 years in current department or agency 38 33 15 8 6 0 0 71 15 912
2020 More than 20 years in current department or agency 40 33 12 6 7 0 0 74 14 298
2019 Less than 3 years in current department or agency 46 30 13 7 3 0 0 77 11 1911
2019 3 to 10 years in current department or agency 38 33 14 9 6 0 0 71 15 1735
2019 11 to 20 years in current department or agency 35 36 15 8 5 0 0 71 13 1011
2019 More than 20 years in current department or agency 41 28 17 5 8 0 0 70 13 341
2018 Less than 3 years in current department or agency 42 29 15 8 5 0 0 71 14 1666
2018 3 to 10 years in current department or agency 34 31 15 11 8 0 0 66 19 1689
2018 11 to 20 years in current department or agency 32 35 14 11 7 0 0 68 18 824
2018 More than 20 years in current department or agency 35 34 18 4 8 0 1 70 12 329
2017 Less than 3 years in current department or agency 43 34 12 7 3 0 1 77 11 1531
2017 3 to 10 years in current department or agency 35 34 14 9 7 0 1 69 16 1959
2017 11 to 20 years in current department or agency 34 36 14 9 7 0 0 70 16 902
2017 More than 20 years in current department or agency 40 33 14 8 4 0 1 74 12 363
2014 Less than 3 years in current department or agency 40 34 14 8 4 0 0 74 12 903
2014 3 to 10 years in current department or agency 34 35 14 9 7 0 0 69 17 2018
2014 11 to 20 years in current department or agency 35 39 12 7 7 0 0 75 14 728
2014 More than 20 years in current department or agency 38 34 15 8 4 1 0 73 12 379

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 36 11 7 3 0 0 80 9 1454
2020 3 to 10 years in current department or agency 34 39 12 9 5 0 0 74 14 1657
2020 11 to 20 years in current department or agency 36 39 12 9 4 0 0 75 13 908
2020 More than 20 years in current department or agency 41 38 9 7 5 0 0 79 12 295
2019 Less than 3 years in current department or agency 46 36 10 5 2 0 0 83 8 1885
2019 3 to 10 years in current department or agency 35 39 12 9 4 0 0 74 13 1709
2019 11 to 20 years in current department or agency 35 40 11 9 5 0 0 75 13 996
2019 More than 20 years in current department or agency 40 37 9 9 4 0 0 77 13 333
2018 Less than 3 years in current department or agency 43 34 13 6 4 1 0 78 10 1676
2018 3 to 10 years in current department or agency 34 35 14 10 6 0 0 70 17 1698
2018 11 to 20 years in current department or agency 33 38 14 10 6 0 0 70 16 837
2018 More than 20 years in current department or agency 39 33 11 10 6 0 2 73 16 327
2017 Less than 3 years in current department or agency 47 34 10 6 3 0 0 81 9 1528
2017 3 to 10 years in current department or agency 36 35 13 10 5 0 0 71 16 1959
2017 11 to 20 years in current department or agency 35 37 11 9 7 0 0 73 16 903
2017 More than 20 years in current department or agency 41 35 10 8 4 1 1 77 12 362
2014 Less than 3 years in current department or agency 42 35 12 7 3 0 0 77 11 903
2014 3 to 10 years in current department or agency 35 35 14 10 6 0 0 70 16 2018
2014 11 to 20 years in current department or agency 35 38 14 8 5 0 0 73 13 729
2014 More than 20 years in current department or agency 39 35 13 8 4 0 1 74 12 379

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 32 7 4 3 0 0 86 7 1458
2020 3 to 10 years in current department or agency 46 35 11 5 3 0 0 81 8 1659
2020 11 to 20 years in current department or agency 48 37 8 4 2 0 0 85 7 905
2020 More than 20 years in current department or agency 57 32 6 3 3 0 0 88 6 296
2019 Less than 3 years in current department or agency 54 33 7 3 2 0 0 88 6 1908
2019 3 to 10 years in current department or agency 46 36 10 6 3 0 0 82 9 1736
2019 11 to 20 years in current department or agency 45 38 9 5 2 0 0 83 8 1016
2019 More than 20 years in current department or agency 57 32 5 3 3 0 0 89 6 337
2018 Less than 3 years in current department or agency 49 35 8 4 3 0 0 85 7 1674
2018 3 to 10 years in current department or agency 42 38 11 5 3 0 0 80 9 1707
2018 11 to 20 years in current department or agency 43 40 11 5 2 0 0 83 7 838
2018 More than 20 years in current department or agency 56 31 7 4 2 0 1 88 6 329
2017 Less than 3 years in current department or agency 51 36 7 3 2 0 0 87 5 1531
2017 3 to 10 years in current department or agency 42 39 11 6 3 0 0 81 9 1951
2017 11 to 20 years in current department or agency 45 40 9 4 3 0 0 85 6 903
2017 More than 20 years in current department or agency 55 36 6 2 1 0 0 91 3 362
2014 Less than 3 years in current department or agency 50 35 8 5 2 0 0 84 7 903
2014 3 to 10 years in current department or agency 43 39 10 5 3 0 0 82 8 2018
2014 11 to 20 years in current department or agency 51 36 7 4 2 0 0 87 7 729
2014 More than 20 years in current department or agency 53 34 8 3 2 0 0 88 5 379

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 30 14 5 2 0 1 79 7 1457
2020 3 to 10 years in current department or agency 37 31 18 7 6 0 1 69 13 1657
2020 11 to 20 years in current department or agency 31 29 22 10 7 0 1 61 18 911
2020 More than 20 years in current department or agency 37 31 15 10 5 0 2 70 16 297
2019 Less than 3 years in current department or agency 50 28 13 5 3 0 1 79 7 1895
2019 3 to 10 years in current department or agency 38 29 17 9 6 0 1 68 15 1719
2019 11 to 20 years in current department or agency 33 30 20 10 6 0 1 63 16 1002
2019 More than 20 years in current department or agency 37 24 20 12 6 0 1 62 18 335
2018 Less than 3 years in current department or agency 51 28 12 5 3 0 1 79 8 1682
2018 3 to 10 years in current department or agency 35 31 17 9 6 0 1 67 15 1705
2018 11 to 20 years in current department or agency 30 31 20 11 8 0 1 61 19 840
2018 More than 20 years in current department or agency 34 27 18 11 7 0 2 62 19 327
2017 Less than 3 years in current department or agency 48 32 12 4 2 0 2 82 6 1535
2017 3 to 10 years in current department or agency 33 33 17 9 5 0 3 68 14 1965
2017 11 to 20 years in current department or agency 32 30 18 11 7 0 2 64 18 906
2017 More than 20 years in current department or agency 26 30 19 11 10 0 4 59 22 364
2014 Less than 3 years in current department or agency 43 31 14 6 4 1 1 76 10 903
2014 3 to 10 years in current department or agency 30 30 20 10 9 0 1 61 19 2018
2014 11 to 20 years in current department or agency 28 32 21 10 8 0 1 61 18 728
2014 More than 20 years in current department or agency 25 32 20 12 10 0 1 58 23 379

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 15 32 26 17 1 1 44 23 1459
2020 3 to 10 years in current department or agency 11 24 34 21 9 1 1 31 35 1656
2020 11 to 20 years in current department or agency 13 24 37 18 7 0 1 26 37 910
2020 More than 20 years in current department or agency 12 26 32 19 9 1 1 28 39 297
2019 Less than 3 years in current department or agency 6 18 31 24 18 1 2 44 25 1902
2019 3 to 10 years in current department or agency 11 23 36 18 10 0 1 29 35 1735
2019 11 to 20 years in current department or agency 12 25 34 19 9 0 1 28 37 1011
2019 More than 20 years in current department or agency 11 27 33 19 8 0 2 27 39 338
2018 Less than 3 years in current department or agency 7 17 31 26 16 1 2 43 25 1674
2018 3 to 10 years in current department or agency 12 24 35 20 8 0 1 28 36 1702
2018 11 to 20 years in current department or agency 11 26 36 18 8 1 1 26 37 839
2018 More than 20 years in current department or agency 12 27 35 15 9 0 3 24 40 327
2017 Less than 3 years in current department or agency 6 15 29 23 20 2 5 46 23 1532
2017 3 to 10 years in current department or agency 11 23 34 18 10 0 4 29 35 1948
2017 11 to 20 years in current department or agency 10 24 35 16 10 1 3 28 36 897
2017 More than 20 years in current department or agency 12 27 34 16 8 0 3 24 41 358
2014 Less than 3 years in current department or agency 7 16 36 23 13 1 3 37 25 903
2014 3 to 10 years in current department or agency 12 26 36 18 7 0 2 25 38 2016
2014 11 to 20 years in current department or agency 13 26 35 16 7 1 3 24 40 727
2014 More than 20 years in current department or agency 10 33 32 15 7 0 3 22 44 377

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 12 18 30 29 3 2 63 18 1456
2020 3 to 10 years in current department or agency 10 15 28 28 16 1 2 46 26 1657
2020 11 to 20 years in current department or agency 9 17 29 28 15 1 2 44 26 907
2020 More than 20 years in current department or agency 11 16 25 28 18 2 1 47 28 296
2019 Less than 3 years in current department or agency 5 12 23 28 26 3 2 57 18 1892
2019 3 to 10 years in current department or agency 10 19 29 24 16 1 2 41 30 1732
2019 11 to 20 years in current department or agency 10 18 32 23 15 1 2 39 28 1011
2019 More than 20 years in current department or agency 9 20 24 26 16 2 2 45 30 335
2018 Less than 3 years in current department or agency 7 13 24 26 24 3 2 53 21 1664
2018 3 to 10 years in current department or agency 11 18 30 24 14 1 2 39 30 1689
2018 11 to 20 years in current department or agency 10 21 33 22 11 1 1 34 32 836
2018 More than 20 years in current department or agency 12 19 29 19 15 1 4 36 33 325
2017 Less than 3 years in current department or agency 6 12 21 23 28 4 6 57 20 1527
2017 3 to 10 years in current department or agency 10 19 27 21 16 2 5 40 31 1946
2017 11 to 20 years in current department or agency 10 17 30 21 14 1 5 38 30 892
2017 More than 20 years in current department or agency 8 20 30 22 14 1 6 39 29 358
2014 Less than 3 years in current department or agency 7 14 23 30 20 2 4 53 22 901
2014 3 to 10 years in current department or agency 12 18 30 23 13 2 3 38 31 2016
2014 11 to 20 years in current department or agency 10 20 32 19 13 1 4 34 32 723
2014 More than 20 years in current department or agency 7 22 28 22 13 2 6 38 31 378

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 14 26 25 20 3 3 49 23 1453
2020 3 to 10 years in current department or agency 11 17 31 22 15 1 2 39 29 1658
2020 11 to 20 years in current department or agency 13 19 33 21 10 0 3 32 34 906
2020 More than 20 years in current department or agency 11 20 34 19 13 2 2 33 32 297
2019 Less than 3 years in current department or agency 8 15 25 24 21 3 4 48 24 1898
2019 3 to 10 years in current department or agency 11 20 31 21 13 2 2 36 33 1729
2019 11 to 20 years in current department or agency 14 22 30 20 11 1 3 32 37 1011
2019 More than 20 years in current department or agency 13 25 25 21 12 0 4 35 40 338
2018 Less than 3 years in current department or agency 8 15 26 23 20 4 4 47 25 1664
2018 3 to 10 years in current department or agency 10 20 30 24 11 2 3 36 32 1699
2018 11 to 20 years in current department or agency 13 22 31 22 9 1 2 32 36 834
2018 More than 20 years in current department or agency 14 20 28 20 12 1 5 34 37 327
2017 Less than 3 years in current department or agency 6 15 26 21 21 4 7 47 24 1528
2017 3 to 10 years in current department or agency 11 18 30 21 12 1 6 36 32 1951
2017 11 to 20 years in current department or agency 13 19 30 19 12 2 5 32 35 895
2017 More than 20 years in current department or agency 15 18 29 21 11 1 6 34 35 359
2014 Less than 3 years in current department or agency 8 17 29 24 15 3 5 43 26 904
2014 3 to 10 years in current department or agency 14 21 30 19 11 2 3 32 36 2015
2014 11 to 20 years in current department or agency 13 24 29 18 9 2 5 30 39 722
2014 More than 20 years in current department or agency 15 23 28 18 11 1 4 30 40 378

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 2 5 18 35 35 1 3 73 8 1449
2020 3 to 10 years in current department or agency 5 10 27 36 19 0 3 57 16 1650
2020 11 to 20 years in current department or agency 6 12 35 31 13 0 2 46 18 900
2020 More than 20 years in current department or agency 4 10 35 32 18 1 1 51 14 295
2019 Less than 3 years in current department or agency 2 6 20 34 34 1 3 71 8 1891
2019 3 to 10 years in current department or agency 5 11 28 32 21 0 2 55 16 1730
2019 11 to 20 years in current department or agency 5 13 33 32 15 0 2 48 19 1003
2019 More than 20 years in current department or agency 5 11 36 28 17 0 2 47 16 338
2018 Less than 3 years in current department or agency 3 6 21 33 31 2 4 68 9 1661
2018 3 to 10 years in current department or agency 4 11 30 35 17 1 2 53 15 1689
2018 11 to 20 years in current department or agency 5 14 36 31 13 0 1 44 19 829
2018 More than 20 years in current department or agency 6 15 32 31 14 0 4 46 21 324
2017 Less than 3 years in current department or agency 2 4 19 31 34 2 7 73 6 1522
2017 3 to 10 years in current department or agency 5 10 29 32 18 1 5 53 16 1943
2017 11 to 20 years in current department or agency 5 12 33 29 16 1 4 47 18 889
2017 More than 20 years in current department or agency 7 13 34 25 14 1 6 42 21 354
2014 Less than 3 years in current department or agency 3 7 24 33 26 1 5 64 10 896
2014 3 to 10 years in current department or agency 6 11 31 31 16 1 3 49 18 2005
2014 11 to 20 years in current department or agency 6 13 35 27 14 1 4 43 21 719
2014 More than 20 years in current department or agency 6 16 31 28 14 0 5 44 23 377

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 12 21 27 28 2 2 57 21 1455
2020 3 to 10 years in current department or agency 17 19 28 20 14 1 2 35 37 1659
2020 11 to 20 years in current department or agency 19 23 27 19 11 1 1 30 43 909
2020 More than 20 years in current department or agency 14 24 31 19 11 1 1 30 38 298
2019 Less than 3 years in current department or agency 8 14 22 23 27 2 3 53 23 1894
2019 3 to 10 years in current department or agency 19 20 26 19 14 0 3 33 40 1733
2019 11 to 20 years in current department or agency 21 24 26 17 11 0 2 29 45 1013
2019 More than 20 years in current department or agency 19 22 29 16 12 0 2 29 42 338
2018 Less than 3 years in current department or agency 10 16 22 24 23 3 3 49 28 1671
2018 3 to 10 years in current department or agency 19 22 27 19 11 1 2 30 42 1705
2018 11 to 20 years in current department or agency 21 30 24 15 9 1 1 24 52 838
2018 More than 20 years in current department or agency 25 21 23 14 12 0 5 27 49 328
2017 Less than 3 years in current department or agency 9 13 22 20 27 3 6 52 24 1528
2017 3 to 10 years in current department or agency 19 21 27 16 13 0 4 30 42 1955
2017 11 to 20 years in current department or agency 22 22 25 16 11 1 3 28 46 895
2017 More than 20 years in current department or agency 23 21 26 14 9 1 5 25 47 360
2014 Less than 3 years in current department or agency 12 16 22 23 21 2 4 46 30 899
2014 3 to 10 years in current department or agency 22 23 26 15 11 0 2 26 46 2017
2014 11 to 20 years in current department or agency 19 29 24 16 9 1 3 26 50 725
2014 More than 20 years in current department or agency 23 27 27 12 7 1 2 20 52 378

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 12 18 25 29 6 3 59 21 1449
2020 3 to 10 years in current department or agency 11 16 23 27 19 1 3 48 28 1653
2020 11 to 20 years in current department or agency 10 15 26 27 18 1 3 47 25 903
2020 More than 20 years in current department or agency 8 13 26 32 15 1 4 50 22 294
2019 Less than 3 years in current department or agency 8 13 23 23 25 5 3 52 23 1892
2019 3 to 10 years in current department or agency 13 18 26 23 17 1 2 42 32 1723
2019 11 to 20 years in current department or agency 12 18 28 24 15 1 2 40 31 1010
2019 More than 20 years in current department or agency 15 17 23 22 18 1 4 42 34 335
2018 Less than 3 years in current department or agency 9 13 25 20 23 5 4 48 25 1663
2018 3 to 10 years in current department or agency 13 18 26 24 13 1 3 39 33 1699
2018 11 to 20 years in current department or agency 11 22 28 23 13 1 2 38 34 825
2018 More than 20 years in current department or agency 13 23 26 17 16 0 5 35 38 323
2017 Less than 3 years in current department or agency 9 14 18 20 26 6 8 53 26 1531
2017 3 to 10 years in current department or agency 12 18 24 21 16 2 6 41 33 1951
2017 11 to 20 years in current department or agency 11 17 28 21 16 2 5 40 30 893
2017 More than 20 years in current department or agency 14 19 28 20 13 2 6 35 35 360
2014 Less than 3 years in current department or agency 9 14 21 24 20 6 6 50 26 901
2014 3 to 10 years in current department or agency 13 16 26 23 16 2 4 42 31 2008
2014 11 to 20 years in current department or agency 9 17 25 24 17 1 6 45 29 726
2014 More than 20 years in current department or agency 14 21 25 21 11 1 7 35 38 375

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 15 27 24 21 4 2 48 24 1455
2020 3 to 10 years in current department or agency 10 20 33 21 14 1 2 36 30 1651
2020 11 to 20 years in current department or agency 11 23 32 20 10 1 2 31 35 903
2020 More than 20 years in current department or agency 10 16 39 20 12 1 2 33 27 296
2019 Less than 3 years in current department or agency 8 14 28 22 22 3 2 47 23 1896
2019 3 to 10 years in current department or agency 12 20 32 19 13 2 2 33 33 1731
2019 11 to 20 years in current department or agency 12 21 34 18 11 2 2 31 34 1011
2019 More than 20 years in current department or agency 13 17 30 23 11 2 3 36 31 336
2018 Less than 3 years in current department or agency 9 14 28 23 20 3 3 45 25 1673
2018 3 to 10 years in current department or agency 11 20 32 22 10 2 2 34 32 1696
2018 11 to 20 years in current department or agency 13 23 35 17 9 1 1 27 37 839
2018 More than 20 years in current department or agency 12 22 30 16 11 2 6 29 38 327
2017 Less than 3 years in current department or agency 8 14 24 21 21 5 7 48 24 1528
2017 3 to 10 years in current department or agency 11 19 33 18 12 2 6 33 32 1953
2017 11 to 20 years in current department or agency 11 20 33 19 10 3 5 31 33 895
2017 More than 20 years in current department or agency 14 20 29 19 12 1 4 33 36 356
2014 Less than 3 years in current department or agency 7 18 31 21 15 3 5 39 27 902
2014 3 to 10 years in current department or agency 14 21 32 17 11 2 3 29 37 2017
2014 11 to 20 years in current department or agency 12 23 31 18 10 1 4 30 37 722
2014 More than 20 years in current department or agency 13 23 35 15 7 2 4 24 39 375

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 19 32 24 17 0 1 42 26 1458
2020 3 to 10 years in current department or agency 10 19 35 23 12 0 1 36 29 1658
2020 11 to 20 years in current department or agency 9 18 36 23 13 0 1 37 27 905
2020 More than 20 years in current department or agency 5 13 34 31 15 0 1 47 18 297
2019 Less than 3 years in current department or agency 6 14 28 26 23 1 2 51 21 1894
2019 3 to 10 years in current department or agency 7 13 31 28 18 1 2 47 21 1732
2019 11 to 20 years in current department or agency 6 13 34 30 16 1 2 46 19 1011
2019 More than 20 years in current department or agency 6 12 35 27 17 0 4 46 19 337
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 27 17 8 6 9 4 65 15 1455
2020 3 to 10 years in current department or agency 21 29 20 13 12 3 2 53 26 1661
2020 11 to 20 years in current department or agency 21 31 18 14 12 3 2 54 27 911
2020 More than 20 years in current department or agency 20 37 17 11 10 1 4 60 22 297
2019 Less than 3 years in current department or agency 33 27 15 9 6 6 3 66 17 1910
2019 3 to 10 years in current department or agency 24 29 18 14 11 2 2 55 26 1734
2019 11 to 20 years in current department or agency 23 31 16 14 11 3 1 57 26 1015
2019 More than 20 years in current department or agency 27 31 16 13 9 2 2 60 23 335
2018 Less than 3 years in current department or agency 25 28 18 10 8 8 4 60 20 1672
2018 3 to 10 years in current department or agency 18 31 19 15 14 3 2 51 30 1707
2018 11 to 20 years in current department or agency 14 35 20 15 12 2 1 51 28 834
2018 More than 20 years in current department or agency 21 33 19 15 6 1 4 58 22 327
2017 Less than 3 years in current department or agency 33 28 13 9 7 7 4 69 17 1534
2017 3 to 10 years in current department or agency 23 29 15 15 13 3 3 55 30 1962
2017 11 to 20 years in current department or agency 20 35 14 13 13 2 2 57 28 903
2017 More than 20 years in current department or agency 23 33 17 12 8 2 6 60 22 364
2014 Less than 3 years in current department or agency 34 28 14 10 7 5 1 66 19 904
2014 3 to 10 years in current department or agency 26 31 14 13 12 3 2 60 26 2019
2014 11 to 20 years in current department or agency 26 34 14 13 10 1 1 62 24 729
2014 More than 20 years in current department or agency 33 30 13 10 10 2 1 65 21 379

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 26 9 9 6 2 0 76 15 1455
2020 3 to 10 years in current department or agency 37 28 11 13 10 1 0 65 24 1655
2020 11 to 20 years in current department or agency 35 31 12 12 9 1 0 66 22 911
2020 More than 20 years in current department or agency 37 31 12 9 10 1 0 69 19 298
2019 Less than 3 years in current department or agency 47 28 10 9 5 1 0 76 14 1902
2019 3 to 10 years in current department or agency 36 28 11 14 10 1 0 65 24 1733
2019 11 to 20 years in current department or agency 34 31 11 14 10 1 0 65 24 1015
2019 More than 20 years in current department or agency 37 30 11 9 11 1 1 68 21 340
2018 Less than 3 years in current department or agency 42 28 12 10 8 1 1 70 18 1669
2018 3 to 10 years in current department or agency 31 31 11 14 13 1 1 62 27 1706
2018 11 to 20 years in current department or agency 27 34 12 14 13 1 0 61 27 829
2018 More than 20 years in current department or agency 36 31 13 11 7 0 2 68 18 327
2017 Less than 3 years in current department or agency 49 26 8 8 6 2 1 77 14 1534
2017 3 to 10 years in current department or agency 33 29 12 13 11 1 1 64 24 1963
2017 11 to 20 years in current department or agency 34 31 11 12 11 1 1 65 23 904
2017 More than 20 years in current department or agency 38 30 11 10 8 1 1 70 19 361
2014 Less than 3 years in current department or agency 45 28 8 11 7 1 0 74 18 902
2014 3 to 10 years in current department or agency 36 28 10 13 11 1 0 65 24 2019
2014 11 to 20 years in current department or agency 38 31 10 11 8 0 0 70 20 728
2014 More than 20 years in current department or agency 39 30 9 10 10 1 0 70 20 379

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 30 5 6 3 0 0 86 9 1446
2020 3 to 10 years in current department or agency 43 32 10 10 5 0 0 75 15 1655
2020 11 to 20 years in current department or agency 41 36 10 9 3 0 0 78 12 908
2020 More than 20 years in current department or agency 47 35 7 8 4 0 0 82 11 295
2019 Less than 3 years in current department or agency 52 31 7 7 2 0 0 84 9 1901
2019 3 to 10 years in current department or agency 41 34 10 10 5 0 0 75 15 1732
2019 11 to 20 years in current department or agency 39 36 9 12 5 0 0 75 16 1014
2019 More than 20 years in current department or agency 43 33 10 8 5 0 1 77 13 341
2018 Less than 3 years in current department or agency 47 34 7 7 4 0 0 82 11 1667
2018 3 to 10 years in current department or agency 36 36 9 11 6 0 0 73 17 1697
2018 11 to 20 years in current department or agency 36 39 11 10 4 0 0 75 14 836
2018 More than 20 years in current department or agency 42 37 8 8 3 0 1 80 12 328
2017 Less than 3 years in current department or agency 50 32 6 7 3 1 1 83 10 1532
2017 3 to 10 years in current department or agency 34 40 8 10 5 0 1 75 16 1959
2017 11 to 20 years in current department or agency 30 44 10 10 5 0 1 75 15 898
2017 More than 20 years in current department or agency 38 41 9 7 4 0 1 79 11 361
2014 Less than 3 years in current department or agency 46 34 7 9 4 0 0 80 13 903
2014 3 to 10 years in current department or agency 36 39 10 10 5 0 0 76 15 2019
2014 11 to 20 years in current department or agency 34 43 10 9 3 0 0 78 12 728
2014 More than 20 years in current department or agency 45 33 9 9 4 0 0 78 13 379

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 33 12 4 2 2 0 81 7 1448
2020 3 to 10 years in current department or agency 36 36 14 7 5 1 0 74 12 1652
2020 11 to 20 years in current department or agency 35 39 12 9 4 1 0 75 13 904
2020 More than 20 years in current department or agency 38 39 12 6 4 1 0 78 10 295
2019 Less than 3 years in current department or agency 46 34 11 5 2 1 1 81 7 1908
2019 3 to 10 years in current department or agency 37 36 14 7 5 1 0 74 12 1732
2019 11 to 20 years in current department or agency 35 40 12 7 5 1 0 76 12 1010
2019 More than 20 years in current department or agency 38 36 11 7 6 1 1 76 13 338
2018 Less than 3 years in current department or agency 40 35 15 4 3 2 1 77 8 1669
2018 3 to 10 years in current department or agency 33 39 13 7 6 1 0 73 14 1707
2018 11 to 20 years in current department or agency 29 44 13 9 4 1 0 74 13 831
2018 More than 20 years in current department or agency 35 39 14 6 3 2 1 76 9 329

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 23 11 5 3 6 3 79 9 1456
2020 3 to 10 years in current department or agency 46 25 11 5 6 4 2 76 11 1664
2020 11 to 20 years in current department or agency 45 28 12 5 5 3 2 77 10 909
2020 More than 20 years in current department or agency 53 20 11 5 3 4 2 79 9 297
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 22 15 5 3 2 7 75 8 1459
2020 3 to 10 years in current department or agency 40 24 17 6 5 1 6 70 12 1659
2020 11 to 20 years in current department or agency 43 23 19 4 5 1 4 70 10 910
2020 More than 20 years in current department or agency 41 24 17 4 5 2 6 71 10 298
2019 Less than 3 years in current department or agency 45 23 15 6 3 1 7 74 10 1913
2019 3 to 10 years in current department or agency 41 26 17 5 5 1 6 71 11 1738
2019 11 to 20 years in current department or agency 40 28 18 5 4 1 5 72 9 1017
2019 More than 20 years in current department or agency 37 24 23 3 4 1 8 67 8 340

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 29 10 6 4 1 0 80 10 1458
2020 3 to 10 years in current department or agency 41 30 13 8 7 0 0 71 16 1660
2020 11 to 20 years in current department or agency 40 28 15 9 7 0 0 69 16 914
2020 More than 20 years in current department or agency 43 28 12 8 9 0 0 72 17 299
2019 Less than 3 years in current department or agency 50 28 11 7 4 1 0 78 10 1906
2019 3 to 10 years in current department or agency 41 27 15 9 7 0 1 69 16 1739
2019 11 to 20 years in current department or agency 37 34 13 9 6 0 1 72 16 1016
2019 More than 20 years in current department or agency 40 28 15 8 7 0 2 70 15 338
2018 Less than 3 years in current department or agency 47 27 10 9 5 0 1 75 14 1672
2018 3 to 10 years in current department or agency 35 33 12 11 7 0 1 69 19 1695
2018 11 to 20 years in current department or agency 34 34 14 11 6 0 0 68 18 839
2018 More than 20 years in current department or agency 36 36 14 6 7 0 2 73 13 326
2017 Less than 3 years in current department or agency 45 31 10 8 4 1 1 78 12 1536
2017 3 to 10 years in current department or agency 37 32 13 9 7 0 0 70 17 1962
2017 11 to 20 years in current department or agency 33 38 12 10 7 0 1 71 17 905
2017 More than 20 years in current department or agency 44 30 10 6 7 1 1 75 14 363
2014 Less than 3 years in current department or agency 43 30 10 9 5 1 1 75 15 903
2014 3 to 10 years in current department or agency 40 33 11 8 7 1 0 73 16 2019
2014 11 to 20 years in current department or agency 39 36 12 6 6 1 0 76 12 729
2014 More than 20 years in current department or agency 43 34 10 7 5 1 1 78 12 379

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 22 11 4 3 3 1 81 8 1452
2020 3 to 10 years in current department or agency 46 23 15 7 6 2 2 72 13 1650
2020 11 to 20 years in current department or agency 47 21 16 7 6 2 1 71 13 910
2020 More than 20 years in current department or agency 45 21 17 4 6 2 5 71 11 296

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 26 10 6 4 0 1 81 10 1457
2020 3 to 10 years in current department or agency 43 30 11 9 6 0 1 74 15 1659
2020 11 to 20 years in current department or agency 44 26 14 9 6 0 1 71 15 911
2020 More than 20 years in current department or agency 44 27 11 10 7 1 1 72 17 299
2019 Less than 3 years in current department or agency 53 27 9 6 3 1 1 81 9 1907
2019 3 to 10 years in current department or agency 42 30 11 10 6 0 1 73 16 1725
2019 11 to 20 years in current department or agency 40 30 11 10 7 1 1 72 17 1011
2019 More than 20 years in current department or agency 44 27 10 11 6 0 2 73 17 337
2018 Less than 3 years in current department or agency 50 28 9 8 4 1 1 79 12 1665
2018 3 to 10 years in current department or agency 40 30 11 10 8 1 1 70 18 1693
2018 11 to 20 years in current department or agency 33 34 12 12 8 0 0 67 20 837
2018 More than 20 years in current department or agency 40 34 11 9 6 0 1 74 15 326
2017 Less than 3 years in current department or agency 50 29 9 7 3 1 1 80 11 1536
2017 3 to 10 years in current department or agency 40 34 10 9 7 1 0 74 16 1962
2017 11 to 20 years in current department or agency 34 36 11 9 8 1 1 71 18 905
2017 More than 20 years in current department or agency 46 30 8 8 7 1 1 76 15 363
2014 Less than 3 years in current department or agency 47 29 10 9 4 1 0 77 13 902
2014 3 to 10 years in current department or agency 40 31 12 9 8 1 0 71 17 2020
2014 11 to 20 years in current department or agency 40 33 10 9 7 0 0 73 16 729
2014 More than 20 years in current department or agency 41 34 10 8 6 0 1 75 15 379

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 43 57 1459
2020 3 to 10 years in current department or agency 44 56 1660
2020 11 to 20 years in current department or agency 44 56 914
2020 More than 20 years in current department or agency 36 64 295

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 13 8 4 3 3 13 83 8 1460
2020 3 to 10 years in current department or agency 50 17 9 5 4 3 12 79 11 1661
2020 11 to 20 years in current department or agency 52 18 11 5 4 3 8 77 10 910
2020 More than 20 years in current department or agency 46 17 13 4 5 3 11 74 11 298

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 62 22 8 5 4 0 0 84 8 1459
2020 3 to 10 years in current department or agency 53 23 10 7 6 0 0 77 13 1660
2020 11 to 20 years in current department or agency 52 24 11 8 5 0 0 77 13 910
2020 More than 20 years in current department or agency 52 23 11 7 6 1 0 75 14 298
2019 Less than 3 years in current department or agency 59 26 8 4 3 0 0 85 7 1913
2019 3 to 10 years in current department or agency 51 27 10 6 5 0 0 79 12 1741
2019 11 to 20 years in current department or agency 48 28 11 6 6 0 0 77 12 1012
2019 More than 20 years in current department or agency 54 24 12 4 6 0 0 78 10 339
2018 Less than 3 years in current department or agency 56 23 9 7 4 1 0 80 11 1675
2018 3 to 10 years in current department or agency 46 25 12 7 8 0 1 72 15 1695
2018 11 to 20 years in current department or agency 41 28 14 9 7 0 0 70 16 838
2018 More than 20 years in current department or agency 46 28 12 7 6 0 1 75 13 328
2017 Less than 3 years in current department or agency 60 23 8 4 4 0 0 84 8 1537
2017 3 to 10 years in current department or agency 51 25 10 6 7 0 0 77 13 1962
2017 11 to 20 years in current department or agency 46 27 12 7 7 0 1 74 14 903
2017 More than 20 years in current department or agency 56 23 7 6 7 0 1 80 13 362
2014 Less than 3 years in current department or agency 53 25 9 6 5 0 0 79 11 904
2014 3 to 10 years in current department or agency 50 26 10 8 6 1 0 76 14 2019
2014 11 to 20 years in current department or agency 49 28 10 7 6 0 0 77 13 729
2014 More than 20 years in current department or agency 54 25 9 6 5 1 1 80 11 379
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 25 10 5 3 7 0 80 10 1460
2020 3 to 10 years in current department or agency 33 31 15 10 7 4 0 66 17 1665
2020 11 to 20 years in current department or agency 28 33 17 10 8 5 0 64 18 911
2020 More than 20 years in current department or agency 32 31 18 9 4 5 1 67 15 299
2019 Less than 3 years in current department or agency 48 29 10 5 3 4 1 82 8 1910
2019 3 to 10 years in current department or agency 32 31 17 9 6 4 0 66 16 1736
2019 11 to 20 years in current department or agency 26 32 19 12 7 4 0 61 19 1008
2019 More than 20 years in current department or agency 29 32 19 8 8 3 1 64 16 338
2018 Less than 3 years in current department or agency 44 30 11 5 4 6 0 79 10 1676
2018 3 to 10 years in current department or agency 27 33 17 11 9 4 1 63 20 1709
2018 11 to 20 years in current department or agency 24 34 19 14 7 3 0 59 21 841
2018 More than 20 years in current department or agency 27 28 23 10 8 3 1 58 19 326
2017 Less than 3 years in current department or agency 46 28 10 5 4 7 1 80 9 1536
2017 3 to 10 years in current department or agency 28 33 15 11 7 5 1 65 20 1963
2017 11 to 20 years in current department or agency 22 35 18 12 8 3 1 60 21 906
2017 More than 20 years in current department or agency 29 32 17 8 8 5 1 65 17 364
2014 Less than 3 years in current department or agency 42 29 12 8 3 6 0 76 12 903
2014 3 to 10 years in current department or agency 26 36 15 10 8 5 1 66 18 2018
2014 11 to 20 years in current department or agency 27 35 16 12 7 3 1 64 20 729
2014 More than 20 years in current department or agency 28 36 17 9 7 4 0 66 16 379

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 27 11 6 5 4 0 76 12 1456
2020 3 to 10 years in current department or agency 29 30 15 14 10 1 1 60 25 1657
2020 11 to 20 years in current department or agency 26 32 18 14 9 2 0 58 23 909
2020 More than 20 years in current department or agency 28 33 17 14 6 1 1 62 20 298
2019 Less than 3 years in current department or agency 45 29 11 8 4 3 1 76 12 1904
2019 3 to 10 years in current department or agency 28 31 19 12 8 2 0 60 20 1730
2019 11 to 20 years in current department or agency 23 31 20 16 8 1 0 55 25 1008
2019 More than 20 years in current department or agency 27 31 20 11 9 1 1 59 21 341
2018 Less than 3 years in current department or agency 41 30 13 7 5 3 0 74 13 1672
2018 3 to 10 years in current department or agency 25 32 18 13 10 1 0 58 24 1705
2018 11 to 20 years in current department or agency 21 32 20 17 9 1 0 53 26 839
2018 More than 20 years in current department or agency 23 31 20 14 10 1 2 55 24 325
2017 Less than 3 years in current department or agency 42 29 11 7 5 5 1 76 12 1532
2017 3 to 10 years in current department or agency 23 34 16 14 9 3 1 59 24 1961
2017 11 to 20 years in current department or agency 21 32 20 14 11 2 1 54 26 907
2017 More than 20 years in current department or agency 24 33 18 12 10 1 1 58 23 364
2014 Less than 3 years in current department or agency 38 31 12 11 4 4 0 72 15 902
2014 3 to 10 years in current department or agency 24 33 17 13 10 2 0 59 24 2019
2014 11 to 20 years in current department or agency 24 34 19 13 9 1 0 59 22 729
2014 More than 20 years in current department or agency 21 35 19 14 9 2 0 58 23 378

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 29 14 10 5 6 0 69 16 1454
2020 3 to 10 years in current department or agency 22 29 19 17 10 3 0 52 28 1657
2020 11 to 20 years in current department or agency 18 30 22 17 10 3 0 50 28 908
2020 More than 20 years in current department or agency 19 36 21 12 8 2 1 57 21 298
2019 Less than 3 years in current department or agency 34 30 15 9 5 6 1 69 16 1903
2019 3 to 10 years in current department or agency 21 28 21 16 10 3 0 51 27 1724
2019 11 to 20 years in current department or agency 15 29 22 20 9 5 0 46 31 1010
2019 More than 20 years in current department or agency 17 34 22 12 11 2 1 53 24 339
2018 Less than 3 years in current department or agency 32 30 16 9 5 6 0 66 16 1672
2018 3 to 10 years in current department or agency 19 29 22 17 11 3 0 49 28 1698
2018 11 to 20 years in current department or agency 16 29 25 17 11 2 0 46 28 838
2018 More than 20 years in current department or agency 17 27 25 16 11 3 1 46 28 325
2017 Less than 3 years in current department or agency 34 29 13 10 5 8 1 69 16 1531
2017 3 to 10 years in current department or agency 17 32 19 17 11 5 1 51 29 1958
2017 11 to 20 years in current department or agency 14 32 20 17 12 4 1 49 30 905
2017 More than 20 years in current department or agency 17 32 19 17 13 2 1 50 31 362
2014 Less than 3 years in current department or agency 31 29 13 15 4 6 0 65 20 903
2014 3 to 10 years in current department or agency 18 30 19 18 12 4 0 50 31 2019
2014 11 to 20 years in current department or agency 18 30 19 17 11 4 0 50 30 728
2014 More than 20 years in current department or agency 18 31 20 17 10 4 0 51 28 379

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 31 12 12 7 3 0 68 19 1458
2020 3 to 10 years in current department or agency 18 31 16 20 13 2 0 50 34 1659
2020 11 to 20 years in current department or agency 16 32 17 19 13 2 0 49 33 910
2020 More than 20 years in current department or agency 16 43 16 14 9 1 1 60 24 296
2019 Less than 3 years in current department or agency 31 31 15 12 7 4 1 65 20 1901
2019 3 to 10 years in current department or agency 17 30 18 20 13 2 0 48 34 1735
2019 11 to 20 years in current department or agency 13 31 18 23 13 2 0 45 37 1010
2019 More than 20 years in current department or agency 16 33 20 17 12 2 1 50 30 340
2018 Less than 3 years in current department or agency 28 29 16 15 7 4 0 61 23 1672
2018 3 to 10 years in current department or agency 15 29 19 19 15 2 0 45 35 1702
2018 11 to 20 years in current department or agency 14 28 19 22 15 1 0 43 38 840
2018 More than 20 years in current department or agency 17 31 19 19 11 2 1 49 31 327
2017 Less than 3 years in current department or agency 31 30 14 12 6 7 1 66 19 1534
2017 3 to 10 years in current department or agency 15 31 18 19 13 3 0 48 33 1959
2017 11 to 20 years in current department or agency 13 30 18 20 15 2 1 45 36 906
2017 More than 20 years in current department or agency 18 29 19 16 14 3 0 48 32 364
2014 Less than 3 years in current department or agency 28 32 13 16 8 4 0 62 25 901
2014 3 to 10 years in current department or agency 16 32 17 18 14 2 0 50 33 2019
2014 11 to 20 years in current department or agency 16 31 18 20 14 1 0 48 34 728
2014 More than 20 years in current department or agency 18 32 19 17 12 3 1 51 30 379

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 14 9 7 10 20 10 63 25 1454
2020 3 to 10 years in current department or agency 25 14 11 9 12 17 12 55 30 1657
2020 11 to 20 years in current department or agency 28 16 11 8 9 15 11 61 24 913
2020 More than 20 years in current department or agency 28 17 9 7 11 16 12 62 26 295
2019 Less than 3 years in current department or agency 34 13 9 6 11 19 8 64 24 1912
2019 3 to 10 years in current department or agency 31 14 9 8 12 18 9 61 26 1741
2019 11 to 20 years in current department or agency 31 15 11 8 12 16 8 61 25 1016
2019 More than 20 years in current department or agency 30 15 10 7 9 20 9 64 22 340
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 38 14 7 3 2 0 76 10 1458
2020 3 to 10 years in current department or agency 27 40 18 10 4 1 0 68 14 1661
2020 11 to 20 years in current department or agency 25 42 18 9 4 1 0 68 13 906
2020 More than 20 years in current department or agency 30 42 17 6 4 2 0 73 10 296
2019 Less than 3 years in current department or agency 38 38 12 7 2 2 0 78 9 1915
2019 3 to 10 years in current department or agency 29 39 18 9 4 1 0 69 12 1740
2019 11 to 20 years in current department or agency 27 41 18 9 3 1 0 69 13 1015
2019 More than 20 years in current department or agency 29 43 17 7 4 1 0 73 10 338
2018 Less than 3 years in current department or agency 33 40 13 8 4 1 1 74 12 1676
2018 3 to 10 years in current department or agency 23 43 19 9 5 1 0 67 14 1700
2018 11 to 20 years in current department or agency 23 40 19 12 4 1 0 64 16 839
2018 More than 20 years in current department or agency 24 35 27 9 3 1 1 61 12 325
2017 Less than 3 years in current department or agency 37 38 13 7 2 3 1 77 10 1532
2017 3 to 10 years in current department or agency 26 40 18 10 5 1 1 67 15 1956
2017 11 to 20 years in current department or agency 24 40 18 10 6 1 0 65 16 907
2017 More than 20 years in current department or agency 26 42 16 9 5 2 0 70 14 363
2014 Less than 3 years in current department or agency 39 35 14 7 3 2 0 75 11 904
2014 3 to 10 years in current department or agency 28 39 16 9 6 2 0 69 14 2019
2014 11 to 20 years in current department or agency 29 40 16 8 6 1 0 70 14 729
2014 More than 20 years in current department or agency 32 40 15 7 3 2 1 74 11 379

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 35 15 14 6 4 0 64 21 1452
2020 3 to 10 years in current department or agency 16 34 19 18 11 1 0 50 30 1659
2020 11 to 20 years in current department or agency 14 32 21 22 9 1 0 47 32 908
2020 More than 20 years in current department or agency 16 36 21 17 8 1 0 54 25 296
2019 Less than 3 years in current department or agency 26 35 17 14 5 3 0 63 19 1907
2019 3 to 10 years in current department or agency 15 33 20 20 9 2 0 49 30 1728
2019 11 to 20 years in current department or agency 11 37 23 19 9 1 0 49 28 1010
2019 More than 20 years in current department or agency 15 40 18 18 8 0 0 55 27 336

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 32 11 9 5 4 1 74 14 1459
2020 3 to 10 years in current department or agency 29 35 14 11 8 2 2 67 19 1660
2020 11 to 20 years in current department or agency 28 38 16 8 6 2 1 69 15 910
2020 More than 20 years in current department or agency 38 38 9 7 5 2 1 78 12 297
2019 Less than 3 years in current department or agency 40 32 12 8 4 3 1 75 13 1907
2019 3 to 10 years in current department or agency 31 34 15 10 6 2 1 68 17 1737
2019 11 to 20 years in current department or agency 29 39 15 9 5 2 1 69 15 1013
2019 More than 20 years in current department or agency 33 38 14 9 5 0 1 72 14 340
2018 Less than 3 years in current department or agency 37 35 14 7 4 3 1 75 11 1671
2018 3 to 10 years in current department or agency 31 35 16 8 7 1 1 68 16 1704
2018 11 to 20 years in current department or agency 29 40 15 10 5 2 0 70 15 838
2018 More than 20 years in current department or agency 31 37 16 9 4 1 2 70 14 329
2017 Less than 3 years in current department or agency 44 31 10 6 4 3 2 79 11 1527
2017 3 to 10 years in current department or agency 33 35 13 9 5 3 1 72 15 1958
2017 11 to 20 years in current department or agency 31 38 11 9 7 2 1 72 16 906
2017 More than 20 years in current department or agency 34 39 11 9 3 2 2 76 12 363
2014 Less than 3 years in current department or agency 44 31 11 6 4 3 1 78 10 903
2014 3 to 10 years in current department or agency 37 35 12 8 4 2 1 75 12 2020
2014 11 to 20 years in current department or agency 37 36 11 8 4 2 1 76 13 728
2014 More than 20 years in current department or agency 42 33 11 7 3 2 2 79 10 379

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 32 16 7 3 3 0 74 10 1452
2020 3 to 10 years in current department or agency 27 33 22 9 6 1 1 62 16 1656
2020 11 to 20 years in current department or agency 27 35 22 10 5 1 0 63 15 909
2020 More than 20 years in current department or agency 35 36 15 7 4 2 0 73 11 295
2019 Less than 3 years in current department or agency 41 33 15 6 3 2 0 75 9 1906
2019 3 to 10 years in current department or agency 30 34 21 9 5 1 0 65 14 1729
2019 11 to 20 years in current department or agency 26 35 21 11 5 1 0 62 16 1009
2019 More than 20 years in current department or agency 28 36 19 7 6 1 1 66 14 339
2018 Less than 3 years in current department or agency 39 33 15 7 4 2 0 73 11 1670
2018 3 to 10 years in current department or agency 26 39 18 10 6 1 0 65 16 1700
2018 11 to 20 years in current department or agency 25 38 20 11 6 1 0 63 17 840
2018 More than 20 years in current department or agency 28 33 23 10 4 1 2 62 14 326

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 24 17 10 8 10 1 61 21 1450
2020 3 to 10 years in current department or agency 20 24 17 15 16 6 2 48 33 1659
2020 11 to 20 years in current department or agency 22 24 19 14 14 6 1 49 31 911
2020 More than 20 years in current department or agency 27 28 16 11 13 4 1 58 25 297
2019 Less than 3 years in current department or agency 28 22 17 10 9 11 3 58 22 1914
2019 3 to 10 years in current department or agency 22 22 18 15 16 6 1 48 33 1735
2019 11 to 20 years in current department or agency 17 26 18 17 16 5 1 45 36 1013
2019 More than 20 years in current department or agency 22 25 17 15 13 5 3 51 30 340
2018 Less than 3 years in current department or agency 27 24 18 11 9 9 2 57 23 1676
2018 3 to 10 years in current department or agency 18 27 18 14 17 5 2 48 33 1707
2018 11 to 20 years in current department or agency 17 25 21 16 16 4 1 44 34 841
2018 More than 20 years in current department or agency 20 29 24 10 12 3 3 51 24 328
2017 Less than 3 years in current department or agency 30 23 15 9 8 11 4 62 20 1525
2017 3 to 10 years in current department or agency 19 26 16 14 17 6 3 49 34 1956
2017 11 to 20 years in current department or agency 18 28 17 15 16 5 2 49 33 906
2017 More than 20 years in current department or agency 26 23 15 14 15 4 3 52 32 364
2014 Less than 3 years in current department or agency 26 23 17 12 11 9 2 55 26 902
2014 3 to 10 years in current department or agency 21 24 16 15 16 7 1 49 34 2018
2014 11 to 20 years in current department or agency 21 27 16 16 13 6 1 52 31 729
2014 More than 20 years in current department or agency 26 25 17 12 13 5 1 55 27 379

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 31 14 9 4 5 1 72 14 1454
2020 3 to 10 years in current department or agency 23 30 17 14 12 2 1 55 28 1660
2020 11 to 20 years in current department or agency 20 29 22 15 11 2 1 51 27 907
2020 More than 20 years in current department or agency 24 35 18 10 8 3 2 62 19 295
2019 Less than 3 years in current department or agency 37 29 14 9 6 4 1 70 16 1909
2019 3 to 10 years in current department or agency 23 30 18 15 12 1 1 55 27 1734
2019 11 to 20 years in current department or agency 19 31 19 17 12 1 1 51 29 1005
2019 More than 20 years in current department or agency 21 36 18 14 7 2 2 58 22 339
2018 Less than 3 years in current department or agency 33 29 16 10 7 4 1 65 18 1676
2018 3 to 10 years in current department or agency 21 32 17 14 14 1 1 54 29 1695
2018 11 to 20 years in current department or agency 18 33 18 18 11 1 1 51 30 837
2018 More than 20 years in current department or agency 19 32 24 12 8 1 3 54 20 328
2017 Less than 3 years in current department or agency 37 29 13 8 4 6 2 72 14 1530
2017 3 to 10 years in current department or agency 23 33 15 14 11 2 2 59 26 1960
2017 11 to 20 years in current department or agency 21 33 16 14 13 1 1 56 27 903
2017 More than 20 years in current department or agency 27 36 16 9 9 3 1 65 18 364
2014 Less than 3 years in current department or agency 36 26 13 12 6 5 1 66 20 903
2014 3 to 10 years in current department or agency 23 31 15 14 14 2 1 55 29 2019
2014 11 to 20 years in current department or agency 23 35 16 13 11 2 1 59 25 729
2014 More than 20 years in current department or agency 25 35 17 11 9 2 2 62 21 379

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 28 14 12 9 5 3 62 23 1461
2020 3 to 10 years in current department or agency 17 24 15 17 21 2 4 44 40 1661
2020 11 to 20 years in current department or agency 13 21 18 20 24 1 5 35 46 911
2020 More than 20 years in current department or agency 13 23 18 16 16 1 13 42 37 295
2019 Less than 3 years in current department or agency 29 26 14 13 11 3 3 59 26 1915
2019 3 to 10 years in current department or agency 17 24 16 17 22 1 4 43 40 1735
2019 11 to 20 years in current department or agency 13 20 17 22 22 1 4 35 47 1017
2019 More than 20 years in current department or agency 11 20 21 17 18 1 12 35 41 340
2018 Less than 3 years in current department or agency 26 25 16 14 12 4 2 55 28 1675
2018 3 to 10 years in current department or agency 16 22 16 18 23 1 3 40 43 1701
2018 11 to 20 years in current department or agency 11 22 17 20 25 2 4 34 48 840
2018 More than 20 years in current department or agency 9 21 26 16 15 1 11 35 36 327
2017 Less than 3 years in current department or agency 27 25 13 13 9 6 6 60 26 1529
2017 3 to 10 years in current department or agency 15 25 15 17 22 2 5 43 41 1962
2017 11 to 20 years in current department or agency 12 22 18 17 24 2 5 37 44 906
2017 More than 20 years in current department or agency 13 19 19 13 20 1 16 38 39 363
2014 Less than 3 years in current department or agency 23 22 16 15 16 5 3 49 34 904
2014 3 to 10 years in current department or agency 14 21 15 19 26 2 3 37 48 2017
2014 11 to 20 years in current department or agency 13 23 16 18 23 1 5 38 44 728
2014 More than 20 years in current department or agency 13 21 18 16 21 2 9 38 42 379

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 21 9 4 3 1 3 84 7 1457
2020 3 to 10 years in current department or agency 52 23 12 5 4 1 4 79 9 1662
2020 11 to 20 years in current department or agency 53 22 11 5 5 1 3 78 10 912
2020 More than 20 years in current department or agency 61 18 7 4 1 1 7 87 6 299
2019 Less than 3 years in current department or agency 59 23 10 2 2 1 4 86 4 1908
2019 3 to 10 years in current department or agency 51 25 11 5 3 1 3 80 9 1734
2019 11 to 20 years in current department or agency 53 24 11 5 4 1 3 79 9 1015
2019 More than 20 years in current department or agency 60 19 8 4 1 0 8 86 5 336

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 25 14 7 5 1 3 73 12 1458
2020 3 to 10 years in current department or agency 42 25 16 8 5 1 3 69 14 1658
2020 11 to 20 years in current department or agency 44 22 16 9 5 1 3 69 15 911
2020 More than 20 years in current department or agency 51 19 14 5 4 0 7 75 10 297
2019 Less than 3 years in current department or agency 48 23 13 6 3 2 4 76 10 1908
2019 3 to 10 years in current department or agency 40 23 17 8 5 1 4 67 15 1732
2019 11 to 20 years in current department or agency 40 25 18 8 5 1 4 68 13 1008
2019 More than 20 years in current department or agency 50 18 14 5 3 1 9 75 9 338

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 82 7 4 1 1 2 4 94 2 1453
2020 3 to 10 years in current department or agency 71 11 5 3 4 3 4 88 7 1653
2020 11 to 20 years in current department or agency 69 10 8 3 4 3 3 84 7 910
2020 More than 20 years in current department or agency 74 9 6 3 2 1 6 89 5 297
2019 Less than 3 years in current department or agency 79 8 3 1 1 3 4 94 3 1902
2019 3 to 10 years in current department or agency 70 11 6 2 3 4 4 88 6 1723
2019 11 to 20 years in current department or agency 68 10 7 3 3 4 5 85 6 1007
2019 More than 20 years in current department or agency 67 11 4 4 4 3 8 87 9 336

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 77 10 3 2 1 1 6 93 3 1458
2020 3 to 10 years in current department or agency 72 10 5 2 2 2 7 90 5 1657
2020 11 to 20 years in current department or agency 70 10 5 3 3 2 7 88 6 909
2020 More than 20 years in current department or agency 70 12 3 2 1 2 10 94 3 297
2019 Less than 3 years in current department or agency 81 6 3 1 1 2 7 95 2 1902
2019 3 to 10 years in current department or agency 74 7 3 2 2 2 9 92 4 1726
2019 11 to 20 years in current department or agency 71 8 4 2 2 3 10 91 4 1009
2019 More than 20 years in current department or agency 69 7 2 2 1 3 15 93 4 337

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 39 13 6 3 5 1 77 9 1457
2020 3 to 10 years in current department or agency 23 40 16 12 6 2 0 65 18 1663
2020 11 to 20 years in current department or agency 23 42 17 10 5 3 0 67 16 910
2020 More than 20 years in current department or agency 27 39 16 9 6 2 0 68 16 295
2019 Less than 3 years in current department or agency 32 41 14 7 3 3 1 76 10 1908
2019 3 to 10 years in current department or agency 24 40 17 11 5 3 1 66 16 1734
2019 11 to 20 years in current department or agency 21 42 18 10 5 3 0 65 16 1014
2019 More than 20 years in current department or agency 24 39 17 9 6 3 2 66 16 340
2018 Less than 3 years in current department or agency 31 35 18 8 4 3 0 68 13 1675
2018 3 to 10 years in current department or agency 21 36 21 11 8 3 0 59 20 1703
2018 11 to 20 years in current department or agency 19 36 24 12 7 2 0 55 20 841
2018 More than 20 years in current department or agency 20 37 24 9 7 2 1 59 17 325
2017 Less than 3 years in current department or agency 34 35 13 7 4 6 1 74 12 1528
2017 3 to 10 years in current department or agency 21 37 20 11 7 3 1 60 19 1956
2017 11 to 20 years in current department or agency 20 39 19 11 8 3 1 61 19 905
2017 More than 20 years in current department or agency 24 40 18 9 5 3 1 66 15 363

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 32 10 7 3 2 0 80 10 1451
2020 3 to 10 years in current department or agency 30 38 14 10 6 2 0 69 16 1653
2020 11 to 20 years in current department or agency 30 36 18 11 4 1 0 67 14 902
2020 More than 20 years in current department or agency 38 31 16 9 4 2 0 71 13 298
2019 Less than 3 years in current department or agency 48 34 10 5 2 1 0 83 7 1898
2019 3 to 10 years in current department or agency 35 37 15 8 4 2 0 73 12 1730
2019 11 to 20 years in current department or agency 30 39 17 7 4 2 0 71 12 1005
2019 More than 20 years in current department or agency 32 41 15 6 5 1 1 74 11 339
2018 Less than 3 years in current department or agency 48 33 10 4 2 2 0 84 6 1671
2018 3 to 10 years in current department or agency 35 39 14 7 4 1 0 75 11 1698
2018 11 to 20 years in current department or agency 33 39 15 7 3 2 0 74 11 840
2018 More than 20 years in current department or agency 37 41 12 6 3 0 1 79 9 326
2017 Less than 3 years in current department or agency 52 32 9 3 1 2 0 86 5 1533
2017 3 to 10 years in current department or agency 36 39 14 6 3 2 0 76 9 1962
2017 11 to 20 years in current department or agency 33 42 12 7 4 2 0 77 11 905
2017 More than 20 years in current department or agency 37 40 13 5 2 3 1 79 7 363
2014 Less than 3 years in current department or agency 54 29 9 4 1 2 0 85 5 903
2014 3 to 10 years in current department or agency 41 35 12 6 3 2 0 78 10 2018
2014 11 to 20 years in current department or agency 40 38 12 5 4 2 0 80 9 728
2014 More than 20 years in current department or agency 43 37 11 5 3 2 0 81 8 379

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 29 15 4 2 6 1 77 7 1456
2020 3 to 10 years in current department or agency 33 32 17 7 5 5 1 69 13 1657
2020 11 to 20 years in current department or agency 33 34 20 5 4 4 1 69 10 909
2020 More than 20 years in current department or agency 40 31 18 3 3 4 1 75 6 298
2019 Less than 3 years in current department or agency 50 29 11 4 2 4 1 83 6 1901
2019 3 to 10 years in current department or agency 40 34 15 4 3 3 1 76 8 1726
2019 11 to 20 years in current department or agency 36 36 16 4 3 3 1 75 8 1010
2019 More than 20 years in current department or agency 41 34 15 3 2 3 2 79 6 339
2018 Less than 3 years in current department or agency 49 29 12 3 2 4 1 82 6 1676
2018 3 to 10 years in current department or agency 37 34 17 5 4 2 0 73 10 1696
2018 11 to 20 years in current department or agency 36 34 18 5 3 3 0 73 9 841
2018 More than 20 years in current department or agency 41 34 16 3 3 1 2 77 6 327
2017 Less than 3 years in current department or agency 49 26 13 3 2 6 1 81 5 1526
2017 3 to 10 years in current department or agency 36 35 16 5 3 3 2 74 9 1959
2017 11 to 20 years in current department or agency 34 35 17 5 4 4 1 73 10 898
2017 More than 20 years in current department or agency 38 31 18 4 2 4 1 74 7 363
2014 Less than 3 years in current department or agency 53 26 12 3 1 5 1 83 4 903
2014 3 to 10 years in current department or agency 43 33 14 3 3 3 1 79 6 2017
2014 11 to 20 years in current department or agency 41 35 12 4 3 4 1 80 7 729
2014 More than 20 years in current department or agency 44 33 13 3 2 3 2 81 5 379

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 26 19 5 3 10 1 71 8 1452
2020 3 to 10 years in current department or agency 30 29 21 7 6 6 2 64 13 1660
2020 11 to 20 years in current department or agency 30 33 22 6 3 5 1 67 9 911
2020 More than 20 years in current department or agency 40 28 20 3 1 6 1 74 5 298

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 30 9 5 3 3 2 83 8 1456
2020 3 to 10 years in current department or agency 42 30 12 7 5 3 2 75 13 1656
2020 11 to 20 years in current department or agency 42 33 12 6 4 3 1 77 11 912
2020 More than 20 years in current department or agency 49 26 13 6 2 3 1 79 8 298

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 27 6 3 1 0 0 90 4 1457
2020 3 to 10 years in current department or agency 48 32 9 6 4 0 0 81 10 1664
2020 11 to 20 years in current department or agency 47 33 10 6 3 0 0 80 10 913
2020 More than 20 years in current department or agency 52 32 8 5 2 0 0 85 7 298
2019 Less than 3 years in current department or agency 64 26 5 3 1 0 0 91 4 1907
2019 3 to 10 years in current department or agency 47 35 9 6 4 0 0 82 9 1734
2019 11 to 20 years in current department or agency 44 34 11 7 3 0 0 79 11 1008
2019 More than 20 years in current department or agency 48 31 10 7 4 0 0 80 10 340
2018 Less than 3 years in current department or agency 58 31 6 3 2 0 0 90 5 1670
2018 3 to 10 years in current department or agency 43 38 9 5 4 0 0 81 10 1698
2018 11 to 20 years in current department or agency 41 37 11 7 4 0 0 78 11 835
2018 More than 20 years in current department or agency 42 39 9 6 3 0 0 82 9 326
2017 Less than 3 years in current department or agency 61 30 5 3 1 0 0 92 4 1530
2017 3 to 10 years in current department or agency 44 38 9 5 3 0 0 82 9 1962
2017 11 to 20 years in current department or agency 40 39 10 7 4 0 0 79 11 907
2017 More than 20 years in current department or agency 43 38 10 5 4 0 0 81 9 362
2014 Less than 3 years in current department or agency 62 26 6 3 2 0 0 88 5 903
2014 3 to 10 years in current department or agency 49 33 10 4 4 0 0 82 8 2018
2014 11 to 20 years in current department or agency 45 37 9 4 5 0 0 82 9 729
2014 More than 20 years in current department or agency 48 32 10 7 3 0 0 81 10 378

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 27 11 6 3 0 0 79 10 1455
2020 3 to 10 years in current department or agency 35 32 16 10 7 0 0 67 17 1659
2020 11 to 20 years in current department or agency 36 31 16 9 7 0 0 68 16 909
2020 More than 20 years in current department or agency 47 26 14 8 5 0 0 73 13 297
2019 Less than 3 years in current department or agency 53 27 11 5 3 1 0 81 8 1906
2019 3 to 10 years in current department or agency 37 32 15 9 6 0 0 69 16 1736
2019 11 to 20 years in current department or agency 34 32 17 10 6 0 0 67 16 1014
2019 More than 20 years in current department or agency 42 29 11 9 8 1 0 71 18 336
2018 Less than 3 years in current department or agency 50 28 12 5 4 1 0 79 9 1671
2018 3 to 10 years in current department or agency 33 32 17 8 8 1 0 66 17 1700
2018 11 to 20 years in current department or agency 32 33 19 11 6 0 0 65 16 838
2018 More than 20 years in current department or agency 40 26 19 9 5 0 0 66 15 327
2017 Less than 3 years in current department or agency 52 28 11 6 3 0 0 80 9 1531
2017 3 to 10 years in current department or agency 34 34 15 9 7 0 0 69 16 1959
2017 11 to 20 years in current department or agency 31 36 17 8 8 1 0 67 16 902
2017 More than 20 years in current department or agency 33 36 16 9 5 0 1 70 14 363
2014 Less than 3 years in current department or agency 46 33 10 7 4 0 0 79 10 903
2014 3 to 10 years in current department or agency 34 35 15 9 7 1 0 69 15 2019
2014 11 to 20 years in current department or agency 37 35 14 8 5 0 0 73 13 729
2014 More than 20 years in current department or agency 38 35 15 7 4 1 0 74 11 379

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 31 9 6 3 0 0 81 10 1452
2020 3 to 10 years in current department or agency 34 35 13 10 7 0 0 69 17 1649
2020 11 to 20 years in current department or agency 37 32 16 10 5 0 0 69 15 904
2020 More than 20 years in current department or agency 47 30 10 8 4 0 0 78 12 295
2019 Less than 3 years in current department or agency 52 30 10 5 3 0 0 82 8 1900
2019 3 to 10 years in current department or agency 38 33 14 10 5 0 0 71 15 1725
2019 11 to 20 years in current department or agency 34 34 16 10 5 0 0 68 16 1012
2019 More than 20 years in current department or agency 42 30 11 9 7 0 0 73 16 337
2018 Less than 3 years in current department or agency 49 30 11 6 3 0 0 80 9 1654
2018 3 to 10 years in current department or agency 33 35 16 9 7 0 0 68 16 1688
2018 11 to 20 years in current department or agency 32 36 17 11 5 0 0 67 15 830
2018 More than 20 years in current department or agency 39 31 16 8 5 0 0 71 13 326
2017 Less than 3 years in current department or agency 51 31 9 6 3 0 0 82 9 1535
2017 3 to 10 years in current department or agency 34 36 14 10 5 0 0 70 16 1964
2017 11 to 20 years in current department or agency 31 40 14 10 6 0 0 71 15 906
2017 More than 20 years in current department or agency 34 35 17 8 5 0 0 69 14 364
2014 Less than 3 years in current department or agency 48 32 10 6 3 0 0 80 9 904
2014 3 to 10 years in current department or agency 33 37 15 10 6 0 0 69 16 2017
2014 11 to 20 years in current department or agency 36 38 13 8 4 0 0 74 12 729
2014 More than 20 years in current department or agency 39 37 14 7 3 0 0 76 10 379

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 23 14 8 6 4 0 70 15 1453
2020 3 to 10 years in current department or agency 36 25 16 11 9 3 1 63 20 1661
2020 11 to 20 years in current department or agency 39 27 14 11 6 2 0 68 17 913
2020 More than 20 years in current department or agency 53 23 11 6 4 2 2 79 10 298
2019 Less than 3 years in current department or agency 43 22 15 9 6 3 1 69 16 1911
2019 3 to 10 years in current department or agency 38 25 15 10 9 2 1 65 19 1737
2019 11 to 20 years in current department or agency 38 26 16 11 6 2 1 66 17 1013
2019 More than 20 years in current department or agency 48 23 11 8 5 4 2 75 14 339
2018 Less than 3 years in current department or agency 42 21 16 9 7 3 1 66 17 1676
2018 3 to 10 years in current department or agency 36 26 16 10 10 2 0 63 21 1702
2018 11 to 20 years in current department or agency 35 28 16 12 8 2 0 64 20 839
2018 More than 20 years in current department or agency 46 25 17 6 4 1 1 73 11 326
2017 Less than 3 years in current department or agency 44 21 15 9 6 4 1 68 15 1530
2017 3 to 10 years in current department or agency 38 24 16 11 8 4 1 64 19 1960
2017 11 to 20 years in current department or agency 35 30 14 10 7 3 1 68 18 903
2017 More than 20 years in current department or agency 40 25 16 8 5 2 4 69 14 362
2014 Less than 3 years in current department or agency 44 21 15 9 7 3 0 68 17 904
2014 3 to 10 years in current department or agency 36 25 15 11 9 3 0 63 21 2017
2014 11 to 20 years in current department or agency 41 26 15 10 6 3 0 69 16 729
2014 More than 20 years in current department or agency 45 27 14 6 4 2 1 74 11 379
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 23 40 38 1461
2020 3 to 10 years in current department or agency 26 38 36 1666
2020 11 to 20 years in current department or agency 24 42 34 911
2020 More than 20 years in current department or agency 30 39 31 298
2019 Less than 3 years in current department or agency 29 36 35 1916
2019 3 to 10 years in current department or agency 29 34 38 1743
2019 11 to 20 years in current department or agency 25 36 39 1017
2019 More than 20 years in current department or agency 34 38 29 340
2018 Less than 3 years in current department or agency 27 35 37 1686
2018 3 to 10 years in current department or agency 27 36 37 1708
2018 11 to 20 years in current department or agency 25 40 35 840
2018 More than 20 years in current department or agency 38 33 29 328
2017 Less than 3 years in current department or agency 27 36 37 1536
2017 3 to 10 years in current department or agency 25 37 37 1966
2017 11 to 20 years in current department or agency 21 45 34 905
2017 More than 20 years in current department or agency 32 39 30 364
2014 Less than 3 years in current department or agency 26 36 37 904
2014 3 to 10 years in current department or agency 28 36 36 2020
2014 11 to 20 years in current department or agency 21 45 34 728
2014 More than 20 years in current department or agency 31 40 30 379

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in current department or agency 4 40 32 4 11 8 326
2020 3 to 10 years in current department or agency 15 40 32 4 1 9 441
2020 11 to 20 years in current department or agency 28 33 27 3 2 7 221
2020 More than 20 years in current department or agency 68 5 8 7 7 4 90
2019 Less than 3 years in current department or agency 4 40 25 5 18 8 546
2019 3 to 10 years in current department or agency 13 42 29 5 2 8 501
2019 11 to 20 years in current department or agency 33 29 26 4 2 7 252
2019 More than 20 years in current department or agency 73 8 4 3 8 4 115
2018 Less than 3 years in current department or agency 2 42 27 9 12 8 454
2018 3 to 10 years in current department or agency 13 40 34 5 2 6 459
2018 11 to 20 years in current department or agency 34 27 25 5 2 8 210
2018 More than 20 years in current department or agency 78 4 5 2 8 3 123
2017 Less than 3 years in current department or agency 3 34 22 5 28 9 407
2017 3 to 10 years in current department or agency 13 37 34 6 3 8 513
2017 11 to 20 years in current department or agency 41 24 19 5 2 8 196
2017 More than 20 years in current department or agency 72 5 3 2 11 7 109
2014 Less than 3 years in current department or agency 7 44 27 7 9999 14 237
2014 3 to 10 years in current department or agency 12 39 34 6 9999 9 570
2014 11 to 20 years in current department or agency 40 24 24 6 9999 6 154
2014 More than 20 years in current department or agency 77 8 7 4 9999 4 117
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 1462
2020 3 to 10 years in current department or agency 16 84 1661
2020 11 to 20 years in current department or agency 16 84 912
2020 More than 20 years in current department or agency 13 87 298
2019 Less than 3 years in current department or agency 12 88 1912
2019 3 to 10 years in current department or agency 18 82 1737
2019 11 to 20 years in current department or agency 16 84 1015
2019 More than 20 years in current department or agency 16 84 338
2018 Less than 3 years in current department or agency 14 86 1679
2018 3 to 10 years in current department or agency 16 84 1707
2018 11 to 20 years in current department or agency 18 82 840
2018 More than 20 years in current department or agency 17 83 329

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 63 37 134
2020 3 to 10 years in current department or agency 58 42 265
2020 11 to 20 years in current department or agency 48 52 144
2020 More than 20 years in current department or agency 51 49 36
2019 Less than 3 years in current department or agency 56 44 232
2019 3 to 10 years in current department or agency 59 41 316
2019 11 to 20 years in current department or agency 47 53 165
2019 More than 20 years in current department or agency 44 56 51
2018 Less than 3 years in current department or agency 58 42 239
2018 3 to 10 years in current department or agency 58 42 272
2018 11 to 20 years in current department or agency 58 42 147
2018 More than 20 years in current department or agency 55 45 53

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 51 49 134
2020 3 to 10 years in current department or agency 65 35 265
2020 11 to 20 years in current department or agency 64 36 144
2020 More than 20 years in current department or agency 75 25 36
2019 Less than 3 years in current department or agency 55 45 232
2019 3 to 10 years in current department or agency 63 37 316
2019 11 to 20 years in current department or agency 66 34 165
2019 More than 20 years in current department or agency 69 31 51
2018 Less than 3 years in current department or agency 55 45 239
2018 3 to 10 years in current department or agency 59 41 272
2018 11 to 20 years in current department or agency 58 42 147
2018 More than 20 years in current department or agency 62 38 53

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 7 93 265
2020 11 to 20 years in current department or agency 13 87 144
2019 Less than 3 years in current department or agency 4 96 232
2019 3 to 10 years in current department or agency 5 95 316
2019 11 to 20 years in current department or agency 13 87 165
2019 More than 20 years in current department or agency 13 87 51
2018 Less than 3 years in current department or agency 5 95 239
2018 3 to 10 years in current department or agency 7 93 272

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 144
2019 11 to 20 years in current department or agency 0 100 165
2019 More than 20 years in current department or agency 0 100 51

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 6 94 134
2020 3 to 10 years in current department or agency 5 95 265
2019 Less than 3 years in current department or agency 8 92 232
2019 3 to 10 years in current department or agency 6 94 316
2018 Less than 3 years in current department or agency 5 95 239
2018 3 to 10 years in current department or agency 4 96 272
2018 11 to 20 years in current department or agency 3 97 147
2018 More than 20 years in current department or agency 9 91 53

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 7 93 265
2020 11 to 20 years in current department or agency 7 93 144
2019 Less than 3 years in current department or agency 6 94 232
2019 3 to 10 years in current department or agency 6 94 316
2018 Less than 3 years in current department or agency 4 96 239
2018 3 to 10 years in current department or agency 4 96 272

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 5 95 265
2020 11 to 20 years in current department or agency 4 96 144
2019 Less than 3 years in current department or agency 3 97 232
2019 3 to 10 years in current department or agency 4 96 316
2018 Less than 3 years in current department or agency 3 97 239
2018 11 to 20 years in current department or agency 4 96 147

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 33 67 134
2020 3 to 10 years in current department or agency 41 59 265
2020 11 to 20 years in current department or agency 31 69 144
2020 More than 20 years in current department or agency 27 73 36
2019 Less than 3 years in current department or agency 32 68 229
2019 3 to 10 years in current department or agency 40 60 312
2019 11 to 20 years in current department or agency 38 62 163
2019 More than 20 years in current department or agency 30 70 51
2018 Less than 3 years in current department or agency 30 70 240
2018 3 to 10 years in current department or agency 35 65 273
2018 11 to 20 years in current department or agency 29 71 147
2018 More than 20 years in current department or agency 56 44 53

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 45 55 134
2020 3 to 10 years in current department or agency 42 58 265
2020 11 to 20 years in current department or agency 39 61 144
2020 More than 20 years in current department or agency 43 57 36
2019 Less than 3 years in current department or agency 36 64 229
2019 3 to 10 years in current department or agency 40 60 312
2019 11 to 20 years in current department or agency 45 55 163
2019 More than 20 years in current department or agency 46 54 51
2018 Less than 3 years in current department or agency 34 66 240
2018 3 to 10 years in current department or agency 41 59 273
2018 11 to 20 years in current department or agency 41 59 147
2018 More than 20 years in current department or agency 47 53 53

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 51 49 134
2020 3 to 10 years in current department or agency 58 42 265
2020 11 to 20 years in current department or agency 54 46 144
2020 More than 20 years in current department or agency 51 49 36
2019 Less than 3 years in current department or agency 45 55 229
2019 3 to 10 years in current department or agency 56 44 312
2019 11 to 20 years in current department or agency 57 43 163
2019 More than 20 years in current department or agency 66 34 51
2018 Less than 3 years in current department or agency 42 58 240
2018 3 to 10 years in current department or agency 51 49 273
2018 11 to 20 years in current department or agency 54 46 147
2018 More than 20 years in current department or agency 64 36 53

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 49 51 134
2020 3 to 10 years in current department or agency 51 49 265
2020 11 to 20 years in current department or agency 38 62 144
2020 More than 20 years in current department or agency 31 69 36
2019 Less than 3 years in current department or agency 41 59 229
2019 3 to 10 years in current department or agency 46 54 312
2019 11 to 20 years in current department or agency 38 62 163
2019 More than 20 years in current department or agency 32 68 51
2018 Less than 3 years in current department or agency 37 63 240
2018 3 to 10 years in current department or agency 43 57 273
2018 11 to 20 years in current department or agency 36 64 147
2018 More than 20 years in current department or agency 27 73 53

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 33 67 134
2020 3 to 10 years in current department or agency 38 62 265
2020 11 to 20 years in current department or agency 40 60 144
2020 More than 20 years in current department or agency 34 66 36
2019 Less than 3 years in current department or agency 31 69 229
2019 3 to 10 years in current department or agency 33 67 312
2019 11 to 20 years in current department or agency 34 66 163
2019 More than 20 years in current department or agency 46 54 51
2018 Less than 3 years in current department or agency 30 70 240
2018 3 to 10 years in current department or agency 32 68 273
2018 11 to 20 years in current department or agency 37 63 147
2018 More than 20 years in current department or agency 41 59 53

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 57 43 134
2020 3 to 10 years in current department or agency 59 41 265
2020 11 to 20 years in current department or agency 43 57 144
2020 More than 20 years in current department or agency 42 58 36
2019 Less than 3 years in current department or agency 55 45 229
2019 3 to 10 years in current department or agency 53 47 312
2019 11 to 20 years in current department or agency 44 56 163
2019 More than 20 years in current department or agency 42 58 51
2018 Less than 3 years in current department or agency 45 55 240
2018 3 to 10 years in current department or agency 53 47 273
2018 11 to 20 years in current department or agency 48 52 147
2018 More than 20 years in current department or agency 47 53 53

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 40 60 134
2020 3 to 10 years in current department or agency 42 58 265
2020 11 to 20 years in current department or agency 33 67 144
2020 More than 20 years in current department or agency 40 60 36
2019 Less than 3 years in current department or agency 33 67 229
2019 3 to 10 years in current department or agency 37 63 312
2019 11 to 20 years in current department or agency 34 66 163
2019 More than 20 years in current department or agency 34 66 51
2018 Less than 3 years in current department or agency 29 71 240
2018 3 to 10 years in current department or agency 36 64 273
2018 11 to 20 years in current department or agency 35 65 147
2018 More than 20 years in current department or agency 31 69 53

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 134
2019 3 to 10 years in current department or agency 1 99 312
2018 More than 20 years in current department or agency 0 100 53

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 9 91 265
2020 11 to 20 years in current department or agency 3 97 144
2019 Less than 3 years in current department or agency 14 86 229
2019 3 to 10 years in current department or agency 8 92 312
2018 Less than 3 years in current department or agency 11 89 240
2018 3 to 10 years in current department or agency 9 91 273

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 7 93 265
2020 11 to 20 years in current department or agency 4 96 144
2019 Less than 3 years in current department or agency 8 92 229
2019 3 to 10 years in current department or agency 9 91 312
2019 11 to 20 years in current department or agency 9 91 163
2019 More than 20 years in current department or agency 17 83 51
2018 Less than 3 years in current department or agency 6 94 240
2018 3 to 10 years in current department or agency 8 92 273
2018 11 to 20 years in current department or agency 8 92 147
2018 More than 20 years in current department or agency 9 91 53

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 53 47 134
2020 3 to 10 years in current department or agency 57 43 265
2020 11 to 20 years in current department or agency 57 43 144
2020 More than 20 years in current department or agency 46 54 36
2019 Less than 3 years in current department or agency 43 57 229
2019 3 to 10 years in current department or agency 50 50 312
2019 11 to 20 years in current department or agency 51 49 163
2019 More than 20 years in current department or agency 62 38 51
2018 Less than 3 years in current department or agency 45 55 240
2018 3 to 10 years in current department or agency 54 46 273
2018 11 to 20 years in current department or agency 45 55 147
2018 More than 20 years in current department or agency 46 54 53

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 22 78 134
2020 3 to 10 years in current department or agency 24 76 265
2020 11 to 20 years in current department or agency 22 78 144
2020 More than 20 years in current department or agency 14 86 36
2019 Less than 3 years in current department or agency 22 78 229
2019 3 to 10 years in current department or agency 25 75 312
2019 11 to 20 years in current department or agency 24 76 163
2019 More than 20 years in current department or agency 24 76 51
2018 Less than 3 years in current department or agency 20 80 240
2018 3 to 10 years in current department or agency 21 79 273
2018 11 to 20 years in current department or agency 20 80 147
2018 More than 20 years in current department or agency 22 78 53

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 21 79 134
2020 3 to 10 years in current department or agency 18 82 265
2020 11 to 20 years in current department or agency 16 84 144
2020 More than 20 years in current department or agency 13 87 36
2019 Less than 3 years in current department or agency 15 85 229
2019 3 to 10 years in current department or agency 19 81 312
2019 11 to 20 years in current department or agency 18 82 163
2019 More than 20 years in current department or agency 27 73 51
2018 Less than 3 years in current department or agency 15 85 240
2018 3 to 10 years in current department or agency 16 84 273
2018 11 to 20 years in current department or agency 13 87 147
2018 More than 20 years in current department or agency 14 86 53

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 59 41 134
2020 3 to 10 years in current department or agency 60 40 265
2020 11 to 20 years in current department or agency 55 45 144
2020 More than 20 years in current department or agency 53 47 36
2019 Less than 3 years in current department or agency 52 48 227
2019 3 to 10 years in current department or agency 57 43 310
2019 11 to 20 years in current department or agency 64 36 161
2019 More than 20 years in current department or agency 40 60 51
2018 Less than 3 years in current department or agency 55 45 240
2018 3 to 10 years in current department or agency 58 42 271
2018 11 to 20 years in current department or agency 51 49 147
2018 More than 20 years in current department or agency 45 55 53

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 30 70 134
2020 3 to 10 years in current department or agency 33 67 265
2020 11 to 20 years in current department or agency 28 72 144
2020 More than 20 years in current department or agency 29 71 36
2019 Less than 3 years in current department or agency 27 73 227
2019 3 to 10 years in current department or agency 29 71 310
2019 11 to 20 years in current department or agency 28 72 161
2019 More than 20 years in current department or agency 33 67 51
2018 Less than 3 years in current department or agency 25 75 240
2018 3 to 10 years in current department or agency 32 68 271
2018 11 to 20 years in current department or agency 27 73 147
2018 More than 20 years in current department or agency 34 66 53

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 9 91 265
2020 11 to 20 years in current department or agency 10 90 144
2019 Less than 3 years in current department or agency 6 94 227
2019 3 to 10 years in current department or agency 7 93 310
2019 11 to 20 years in current department or agency 8 92 161
2019 More than 20 years in current department or agency 13 87 51
2018 Less than 3 years in current department or agency 7 93 240
2018 3 to 10 years in current department or agency 9 91 271

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 15 85 134
2020 3 to 10 years in current department or agency 22 78 265
2020 11 to 20 years in current department or agency 23 77 144
2020 More than 20 years in current department or agency 19 81 36
2019 Less than 3 years in current department or agency 10 90 227
2019 3 to 10 years in current department or agency 19 81 310
2019 11 to 20 years in current department or agency 28 72 161
2019 More than 20 years in current department or agency 33 67 51
2018 Less than 3 years in current department or agency 15 85 240
2018 3 to 10 years in current department or agency 22 78 271
2018 11 to 20 years in current department or agency 19 81 147
2018 More than 20 years in current department or agency 25 75 53

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 13 87 265
2020 11 to 20 years in current department or agency 12 88 144
2019 Less than 3 years in current department or agency 11 89 227
2019 3 to 10 years in current department or agency 14 86 310
2019 11 to 20 years in current department or agency 10 90 161
2019 More than 20 years in current department or agency 14 86 51
2018 Less than 3 years in current department or agency 14 86 240
2018 3 to 10 years in current department or agency 13 87 271
2018 11 to 20 years in current department or agency 10 90 147
2018 More than 20 years in current department or agency 16 84 53

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 8 92 265
2020 11 to 20 years in current department or agency 7 93 144
2019 Less than 3 years in current department or agency 4 96 227
2019 3 to 10 years in current department or agency 7 93 310
2019 11 to 20 years in current department or agency 7 93 161
2019 More than 20 years in current department or agency 11 89 51
2018 Less than 3 years in current department or agency 5 95 240
2018 3 to 10 years in current department or agency 7 93 271

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 134
2020 3 to 10 years in current department or agency 12 88 265
2020 11 to 20 years in current department or agency 17 83 144
2020 More than 20 years in current department or agency 22 78 36
2019 Less than 3 years in current department or agency 9 91 227
2019 3 to 10 years in current department or agency 13 87 310
2019 11 to 20 years in current department or agency 12 88 161
2019 More than 20 years in current department or agency 13 87 51
2018 Less than 3 years in current department or agency 17 83 240
2018 3 to 10 years in current department or agency 10 90 271
2018 11 to 20 years in current department or agency 12 88 147
2018 More than 20 years in current department or agency 11 89 53

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 134
2020 3 to 10 years in current department or agency 12 88 265
2020 11 to 20 years in current department or agency 11 89 144
2020 More than 20 years in current department or agency 16 84 36
2019 Less than 3 years in current department or agency 10 90 227
2019 3 to 10 years in current department or agency 11 89 310
2019 11 to 20 years in current department or agency 11 89 161
2019 More than 20 years in current department or agency 15 85 51
2018 Less than 3 years in current department or agency 13 87 240
2018 3 to 10 years in current department or agency 11 89 271
2018 11 to 20 years in current department or agency 12 88 147
2018 More than 20 years in current department or agency 16 84 53

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 26 74 134
2020 3 to 10 years in current department or agency 25 75 265
2020 11 to 20 years in current department or agency 22 78 144
2020 More than 20 years in current department or agency 23 77 36
2019 Less than 3 years in current department or agency 27 73 227
2019 3 to 10 years in current department or agency 23 77 310
2019 11 to 20 years in current department or agency 20 80 161
2019 More than 20 years in current department or agency 24 76 51
2018 Less than 3 years in current department or agency 23 77 240
2018 3 to 10 years in current department or agency 24 76 271
2018 11 to 20 years in current department or agency 28 72 147
2018 More than 20 years in current department or agency 28 72 53

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 8 92 242
2020 11 to 20 years in current department or agency 12 88 134
2019 Less than 3 years in current department or agency 10 90 217
2019 3 to 10 years in current department or agency 12 88 286
2019 11 to 20 years in current department or agency 7 93 150
2019 More than 20 years in current department or agency 12 88 45
2018 Less than 3 years in current department or agency 8 92 228
2018 3 to 10 years in current department or agency 7 93 251

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 19 81 242
2020 11 to 20 years in current department or agency 17 83 134
2019 Less than 3 years in current department or agency 29 71 217
2019 3 to 10 years in current department or agency 20 80 286
2019 11 to 20 years in current department or agency 14 86 150
2019 More than 20 years in current department or agency 10 90 45
2018 Less than 3 years in current department or agency 31 69 228
2018 3 to 10 years in current department or agency 20 80 251

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 8 92 242
2020 11 to 20 years in current department or agency 7 93 134
2019 Less than 3 years in current department or agency 8 92 217
2019 3 to 10 years in current department or agency 9 91 286
2018 Less than 3 years in current department or agency 11 89 228
2018 3 to 10 years in current department or agency 9 91 251

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 8 92 242
2020 11 to 20 years in current department or agency 8 92 134
2019 Less than 3 years in current department or agency 8 92 217
2019 3 to 10 years in current department or agency 8 92 286
2018 Less than 3 years in current department or agency 8 92 228
2018 3 to 10 years in current department or agency 8 92 251

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 9 91 242
2020 11 to 20 years in current department or agency 10 90 134
2019 Less than 3 years in current department or agency 10 90 217
2019 3 to 10 years in current department or agency 13 87 286
2018 Less than 3 years in current department or agency 12 88 228
2018 3 to 10 years in current department or agency 9 91 251
2018 11 to 20 years in current department or agency 13 87 141
2018 More than 20 years in current department or agency 14 86 49

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 9 91 242
2020 11 to 20 years in current department or agency 12 88 134
2019 Less than 3 years in current department or agency 5 95 217
2019 3 to 10 years in current department or agency 8 92 286
2019 11 to 20 years in current department or agency 15 85 150
2019 More than 20 years in current department or agency 16 84 45
2018 Less than 3 years in current department or agency 6 94 228
2018 3 to 10 years in current department or agency 9 91 251
2018 11 to 20 years in current department or agency 11 89 141
2018 More than 20 years in current department or agency 25 75 49

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 8 92 242
2020 11 to 20 years in current department or agency 9 91 134
2019 Less than 3 years in current department or agency 21 79 217
2019 3 to 10 years in current department or agency 8 92 286
2018 Less than 3 years in current department or agency 19 81 228
2018 3 to 10 years in current department or agency 11 89 251

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 16 84 242
2020 11 to 20 years in current department or agency 10 90 134
2019 Less than 3 years in current department or agency 15 85 217
2019 3 to 10 years in current department or agency 12 88 286
2019 11 to 20 years in current department or agency 5 95 150
2019 More than 20 years in current department or agency 10 90 45
2018 Less than 3 years in current department or agency 20 80 228
2018 3 to 10 years in current department or agency 11 89 251
2018 11 to 20 years in current department or agency 5 95 141
2018 More than 20 years in current department or agency 0 100 49

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 15 85 242
2020 11 to 20 years in current department or agency 10 90 134
2019 Less than 3 years in current department or agency 13 87 217
2019 3 to 10 years in current department or agency 14 86 286
2019 11 to 20 years in current department or agency 14 86 150
2019 More than 20 years in current department or agency 15 85 45
2018 Less than 3 years in current department or agency 9 91 228
2018 3 to 10 years in current department or agency 12 88 251

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 41 59 242
2020 11 to 20 years in current department or agency 34 66 134
2019 Less than 3 years in current department or agency 36 64 217
2019 3 to 10 years in current department or agency 32 68 286
2019 11 to 20 years in current department or agency 32 68 150
2019 More than 20 years in current department or agency 27 73 45
2018 Less than 3 years in current department or agency 28 72 228
2018 3 to 10 years in current department or agency 28 72 251
2018 11 to 20 years in current department or agency 26 74 141
2018 More than 20 years in current department or agency 19 81 49

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 10 90 242
2020 11 to 20 years in current department or agency 9 91 134
2019 Less than 3 years in current department or agency 6 94 217
2019 3 to 10 years in current department or agency 9 91 286
2018 Less than 3 years in current department or agency 5 95 228
2018 3 to 10 years in current department or agency 8 92 251

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 57 43 242
2020 11 to 20 years in current department or agency 45 55 134
2019 Less than 3 years in current department or agency 50 50 217
2019 3 to 10 years in current department or agency 51 49 286
2019 11 to 20 years in current department or agency 55 45 150
2019 More than 20 years in current department or agency 51 49 45
2018 Less than 3 years in current department or agency 44 56 228
2018 3 to 10 years in current department or agency 50 50 251
2018 11 to 20 years in current department or agency 46 54 141
2018 More than 20 years in current department or agency 36 64 49

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 217
2019 11 to 20 years in current department or agency 0 100 150
2018 11 to 20 years in current department or agency 0 100 141
2018 More than 20 years in current department or agency 0 100 49

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 69 31 242
2020 11 to 20 years in current department or agency 60 40 134
2019 Less than 3 years in current department or agency 53 47 217
2019 3 to 10 years in current department or agency 61 39 286
2019 11 to 20 years in current department or agency 67 33 150
2019 More than 20 years in current department or agency 62 38 45
2018 Less than 3 years in current department or agency 53 47 228
2018 3 to 10 years in current department or agency 63 37 251
2018 11 to 20 years in current department or agency 57 43 141
2018 More than 20 years in current department or agency 56 44 49

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 5 95 242
2020 11 to 20 years in current department or agency 4 96 134
2019 Less than 3 years in current department or agency 4 96 217
2019 3 to 10 years in current department or agency 3 97 286
2018 Less than 3 years in current department or agency 2 98 228
2018 3 to 10 years in current department or agency 4 96 251

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 14 86 242
2020 11 to 20 years in current department or agency 16 84 134
2019 Less than 3 years in current department or agency 15 85 217
2019 3 to 10 years in current department or agency 11 89 286
2018 Less than 3 years in current department or agency 8 92 228
2018 3 to 10 years in current department or agency 12 88 251
2018 11 to 20 years in current department or agency 12 88 141
2018 More than 20 years in current department or agency 11 89 49

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 24 15 15 5 5 27 9 61 16 1459
2020 3 to 10 years in current department or agency 18 17 20 11 10 19 5 46 28 1665
2020 11 to 20 years in current department or agency 17 22 22 10 10 15 3 49 25 913
2020 More than 20 years in current department or agency 19 32 17 10 8 11 3 58 21 296
2019 Less than 3 years in current department or agency 23 15 18 7 4 22 11 56 17 1910
2019 3 to 10 years in current department or agency 19 18 20 10 10 17 6 48 26 1739
2019 11 to 20 years in current department or agency 16 21 24 11 11 14 4 45 26 1016
2019 More than 20 years in current department or agency 19 23 22 9 10 13 5 51 23 341
2018 Less than 3 years in current department or agency 22 16 19 6 6 23 7 56 17 1672
2018 3 to 10 years in current department or agency 16 23 23 11 10 14 4 47 25 1700
2018 11 to 20 years in current department or agency 17 23 25 13 10 11 3 45 26 838
2018 More than 20 years in current department or agency 20 25 27 9 9 7 2 50 20 329
2017 Less than 3 years in current department or agency 24 19 16 5 5 22 9 62 14 1535
2017 3 to 10 years in current department or agency 17 20 22 11 10 14 6 46 26 1961
2017 11 to 20 years in current department or agency 18 24 20 11 11 12 4 50 26 907
2017 More than 20 years in current department or agency 20 25 18 12 12 9 4 52 27 363
2014 Less than 3 years in current department or agency 28 20 17 6 6 17 6 62 16 904
2014 3 to 10 years in current department or agency 21 22 20 10 9 14 4 53 23 2016
2014 11 to 20 years in current department or agency 21 27 21 9 9 12 2 55 21 729
2014 More than 20 years in current department or agency 23 24 23 9 9 10 4 54 20 379

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 25 16 5 4 11 1 71 11 1458
2020 3 to 10 years in current department or agency 29 25 22 10 8 6 1 57 20 1660
2020 11 to 20 years in current department or agency 26 32 20 11 6 4 1 61 18 910
2020 More than 20 years in current department or agency 36 35 16 8 3 2 0 72 11 295
2019 Less than 3 years in current department or agency 41 26 15 5 3 8 2 74 9 1907
2019 3 to 10 years in current department or agency 32 29 18 9 7 5 1 65 16 1738
2019 11 to 20 years in current department or agency 30 31 20 9 6 4 0 63 16 1017
2019 More than 20 years in current department or agency 35 31 16 8 5 4 1 69 14 336
2018 Less than 3 years in current department or agency 38 26 17 6 4 8 1 71 11 1674
2018 3 to 10 years in current department or agency 28 32 20 8 7 4 1 63 16 1699
2018 11 to 20 years in current department or agency 27 32 20 10 7 3 0 61 18 838
2018 More than 20 years in current department or agency 34 31 20 8 5 2 1 67 13 327
2017 Less than 3 years in current department or agency 41 27 15 5 3 8 2 75 8 1529
2017 3 to 10 years in current department or agency 28 34 18 8 6 5 1 65 16 1964
2017 11 to 20 years in current department or agency 29 34 16 10 7 3 1 65 18 907
2017 More than 20 years in current department or agency 29 35 16 9 8 3 0 66 17 364
2014 Less than 3 years in current department or agency 45 30 11 5 3 5 1 79 9 904
2014 3 to 10 years in current department or agency 34 32 17 7 5 4 0 69 13 2017
2014 11 to 20 years in current department or agency 31 37 16 8 5 3 0 70 13 729
2014 More than 20 years in current department or agency 35 39 14 6 3 2 1 76 10 379
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 4 96 1457
2020 3 to 10 years in current department or agency 9 91 1663
2020 11 to 20 years in current department or agency 8 92 910
2020 More than 20 years in current department or agency 6 94 297
2019 Less than 3 years in current department or agency 5 95 1911
2019 3 to 10 years in current department or agency 8 92 1730
2019 11 to 20 years in current department or agency 8 92 1014
2019 More than 20 years in current department or agency 7 93 337
2018 Less than 3 years in current department or agency 5 95 1674
2018 3 to 10 years in current department or agency 8 92 1701
2018 11 to 20 years in current department or agency 7 93 838
2018 More than 20 years in current department or agency 8 92 328

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 47 53 143
2020 11 to 20 years in current department or agency 45 55 74
2019 Less than 3 years in current department or agency 52 48 100
2019 3 to 10 years in current department or agency 45 55 139
2019 11 to 20 years in current department or agency 41 59 79
2019 More than 20 years in current department or agency 40 60 23
2018 Less than 3 years in current department or agency 49 51 79
2018 3 to 10 years in current department or agency 40 60 137
2018 11 to 20 years in current department or agency 37 63 61
2018 More than 20 years in current department or agency 49 51 26

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 73 27 143
2020 11 to 20 years in current department or agency 82 18 74
2019 Less than 3 years in current department or agency 71 29 100
2019 3 to 10 years in current department or agency 79 21 139
2018 Less than 3 years in current department or agency 63 37 79
2018 3 to 10 years in current department or agency 71 29 137
2018 11 to 20 years in current department or agency 73 27 61
2018 More than 20 years in current department or agency 77 23 26

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 5 95 143
2020 11 to 20 years in current department or agency 8 92 74
2019 11 to 20 years in current department or agency 8 92 79
2018 3 to 10 years in current department or agency 4 96 137

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 62
2020 3 to 10 years in current department or agency 4 96 143
2020 11 to 20 years in current department or agency 0 100 74
2020 More than 20 years in current department or agency 0 100 17
2019 Less than 3 years in current department or agency 0 100 100
2019 3 to 10 years in current department or agency 0 100 139
2018 Less than 3 years in current department or agency 0 100 79
2018 3 to 10 years in current department or agency 0 100 137

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 62
2020 3 to 10 years in current department or agency 8 92 143
2019 Less than 3 years in current department or agency 10 90 100
2019 3 to 10 years in current department or agency 7 93 139
2018 3 to 10 years in current department or agency 5 95 137

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 7 93 143
2020 11 to 20 years in current department or agency 8 92 74
2019 3 to 10 years in current department or agency 4 96 139
2018 Less than 3 years in current department or agency 8 92 79
2018 3 to 10 years in current department or agency 8 92 137

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 12 88 143
2020 11 to 20 years in current department or agency 9 91 74
2019 Less than 3 years in current department or agency 6 94 100
2019 3 to 10 years in current department or agency 8 92 139
2018 3 to 10 years in current department or agency 5 95 137
2018 More than 20 years in current department or agency 0 100 26

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 21 79 143
2020 11 to 20 years in current department or agency 18 82 74
2019 Less than 3 years in current department or agency 16 84 96
2019 3 to 10 years in current department or agency 15 85 136
2018 Less than 3 years in current department or agency 18 82 79
2018 3 to 10 years in current department or agency 17 83 139

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 11 89 143
2020 11 to 20 years in current department or agency 12 88 74
2019 Less than 3 years in current department or agency 13 87 96
2019 3 to 10 years in current department or agency 12 88 136
2019 11 to 20 years in current department or agency 9 91 78
2019 More than 20 years in current department or agency 0 100 22
2018 Less than 3 years in current department or agency 15 85 79
2018 3 to 10 years in current department or agency 15 85 139
2018 11 to 20 years in current department or agency 15 85 60
2018 More than 20 years in current department or agency 0 100 26

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 8 92 143
2020 11 to 20 years in current department or agency 10 90 74
2019 Less than 3 years in current department or agency 8 92 96
2019 3 to 10 years in current department or agency 4 96 136
2018 Less than 3 years in current department or agency 16 84 79
2018 3 to 10 years in current department or agency 6 94 139

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 7 93 96
2019 3 to 10 years in current department or agency 6 94 136

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 30 70 62
2020 3 to 10 years in current department or agency 31 69 143
2020 11 to 20 years in current department or agency 33 67 74
2020 More than 20 years in current department or agency 51 49 17
2019 Less than 3 years in current department or agency 29 71 96
2019 3 to 10 years in current department or agency 31 69 136
2019 11 to 20 years in current department or agency 29 71 78
2019 More than 20 years in current department or agency 52 48 22
2018 Less than 3 years in current department or agency 28 72 79
2018 3 to 10 years in current department or agency 24 76 139
2018 11 to 20 years in current department or agency 36 64 60
2018 More than 20 years in current department or agency 63 37 26

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 28 72 62
2020 3 to 10 years in current department or agency 35 65 143
2020 11 to 20 years in current department or agency 34 66 74
2020 More than 20 years in current department or agency 27 73 17
2019 Less than 3 years in current department or agency 27 73 96
2019 3 to 10 years in current department or agency 30 70 136
2018 Less than 3 years in current department or agency 33 67 79
2018 3 to 10 years in current department or agency 31 69 139
2018 11 to 20 years in current department or agency 27 73 60
2018 More than 20 years in current department or agency 29 71 26

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 4 96 143
2020 11 to 20 years in current department or agency 6 94 74
2019 3 to 10 years in current department or agency 4 96 136
2019 More than 20 years in current department or agency 0 100 22
2018 3 to 10 years in current department or agency 3 97 139
2018 More than 20 years in current department or agency 0 100 26

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 74
2020 More than 20 years in current department or agency 0 100 17
2019 More than 20 years in current department or agency 0 100 22
2018 Less than 3 years in current department or agency 0 100 79
2018 11 to 20 years in current department or agency 0 100 60

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 13 87 143
2020 11 to 20 years in current department or agency 12 88 74
2019 Less than 3 years in current department or agency 12 88 96
2019 3 to 10 years in current department or agency 11 89 136
2018 3 to 10 years in current department or agency 13 87 139

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 23 77 143
2020 11 to 20 years in current department or agency 26 74 74
2019 Less than 3 years in current department or agency 20 80 96
2019 3 to 10 years in current department or agency 15 85 136
2018 Less than 3 years in current department or agency 11 89 79
2018 3 to 10 years in current department or agency 22 78 139

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 62
2020 More than 20 years in current department or agency 0 100 17
2019 Less than 3 years in current department or agency 0 100 96
2019 3 to 10 years in current department or agency 0 100 136
2018 Less than 3 years in current department or agency 0 100 79
2018 3 to 10 years in current department or agency 0 100 139
2018 11 to 20 years in current department or agency 0 100 60
2018 More than 20 years in current department or agency 0 100 26

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 18 82 143
2020 11 to 20 years in current department or agency 18 82 74
2019 Less than 3 years in current department or agency 13 87 96
2019 3 to 10 years in current department or agency 17 83 136
2019 11 to 20 years in current department or agency 28 72 78
2019 More than 20 years in current department or agency 24 76 22
2018 Less than 3 years in current department or agency 16 84 79
2018 3 to 10 years in current department or agency 15 85 139

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 62
2020 3 to 10 years in current department or agency 0 100 143
2020 11 to 20 years in current department or agency 0 100 74
2020 More than 20 years in current department or agency 0 100 17
2019 Less than 3 years in current department or agency 0 100 96
2019 3 to 10 years in current department or agency 0 100 136
2018 Less than 3 years in current department or agency 0 100 79
2018 3 to 10 years in current department or agency 0 100 139
2018 11 to 20 years in current department or agency 0 100 60
2018 More than 20 years in current department or agency 0 100 26

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 19 81 143
2020 11 to 20 years in current department or agency 24 76 74
2019 Less than 3 years in current department or agency 18 82 96
2019 3 to 10 years in current department or agency 22 78 136
2018 Less than 3 years in current department or agency 22 78 79
2018 3 to 10 years in current department or agency 18 82 139

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 41 59 62
2020 3 to 10 years in current department or agency 38 62 143
2020 11 to 20 years in current department or agency 44 56 74
2020 More than 20 years in current department or agency 28 72 17
2019 Less than 3 years in current department or agency 31 69 96
2019 3 to 10 years in current department or agency 30 70 134
2019 11 to 20 years in current department or agency 31 69 76
2019 More than 20 years in current department or agency 34 66 22
2018 Less than 3 years in current department or agency 24 76 79
2018 3 to 10 years in current department or agency 32 68 139
2018 11 to 20 years in current department or agency 33 67 61
2018 More than 20 years in current department or agency 25 75 26

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 14 86 143
2020 11 to 20 years in current department or agency 15 85 74
2019 Less than 3 years in current department or agency 16 84 96
2019 3 to 10 years in current department or agency 16 84 134
2019 11 to 20 years in current department or agency 13 87 76
2019 More than 20 years in current department or agency 22 78 22
2018 Less than 3 years in current department or agency 12 88 79
2018 3 to 10 years in current department or agency 15 85 139

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 7 93 143
2020 11 to 20 years in current department or agency 15 85 74
2019 Less than 3 years in current department or agency 7 93 96
2019 3 to 10 years in current department or agency 3 97 134

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 15 85 143
2020 11 to 20 years in current department or agency 21 79 74
2019 Less than 3 years in current department or agency 12 88 96
2019 3 to 10 years in current department or agency 15 85 134
2019 11 to 20 years in current department or agency 23 77 76
2019 More than 20 years in current department or agency 31 69 22
2018 Less than 3 years in current department or agency 8 92 79
2018 3 to 10 years in current department or agency 15 85 139

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 7 93 143
2019 3 to 10 years in current department or agency 7 93 134
2019 11 to 20 years in current department or agency 8 92 76
2018 Less than 3 years in current department or agency 9 91 79
2018 3 to 10 years in current department or agency 4 96 139

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 6 94 143
2020 11 to 20 years in current department or agency 8 92 74
2019 3 to 10 years in current department or agency 4 96 134
2019 11 to 20 years in current department or agency 11 89 76
2018 3 to 10 years in current department or agency 6 94 139

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 4 96 143
2020 11 to 20 years in current department or agency 7 93 74
2019 Less than 3 years in current department or agency 6 94 96
2019 3 to 10 years in current department or agency 8 92 134
2018 3 to 10 years in current department or agency 6 94 139
2018 11 to 20 years in current department or agency 13 87 61

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 8 92 143
2020 11 to 20 years in current department or agency 18 82 74
2019 Less than 3 years in current department or agency 9 91 96
2019 3 to 10 years in current department or agency 9 91 134
2018 Less than 3 years in current department or agency 11 89 79
2018 3 to 10 years in current department or agency 7 93 139

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 32 68 62
2020 3 to 10 years in current department or agency 48 52 143
2020 11 to 20 years in current department or agency 36 64 74
2020 More than 20 years in current department or agency 50 50 17
2019 Less than 3 years in current department or agency 56 44 96
2019 3 to 10 years in current department or agency 47 53 134
2019 11 to 20 years in current department or agency 41 59 76
2019 More than 20 years in current department or agency 48 52 22
2018 Less than 3 years in current department or agency 52 48 79
2018 3 to 10 years in current department or agency 55 45 139
2018 11 to 20 years in current department or agency 43 57 61
2018 More than 20 years in current department or agency 53 47 26

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 7 93 61
2018 11 to 20 years in current department or agency 12 88 57

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 14 86 134
2020 11 to 20 years in current department or agency 10 90 68
2019 3 to 10 years in current department or agency 14 86 118
2019 11 to 20 years in current department or agency 10 90 61
2018 Less than 3 years in current department or agency 27 73 77
2018 3 to 10 years in current department or agency 14 86 131

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 3 97 134
2019 3 to 10 years in current department or agency 7 93 118
2019 11 to 20 years in current department or agency 0 100 61
2018 More than 20 years in current department or agency 0 100 24

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 61

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 5 95 118

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 5 95 134
2020 11 to 20 years in current department or agency 9 91 68
2019 3 to 10 years in current department or agency 4 96 118
2018 3 to 10 years in current department or agency 4 96 131
2018 11 to 20 years in current department or agency 11 89 57

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 8 92 134
2019 3 to 10 years in current department or agency 4 96 118
2018 Less than 3 years in current department or agency 19 81 77
2018 3 to 10 years in current department or agency 6 94 131

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 12 88 134
2020 11 to 20 years in current department or agency 13 87 68
2019 3 to 10 years in current department or agency 12 88 118
2018 Less than 3 years in current department or agency 16 84 77
2018 3 to 10 years in current department or agency 11 89 131

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 11 89 134
2020 11 to 20 years in current department or agency 13 87 68
2019 3 to 10 years in current department or agency 8 92 118
2018 Less than 3 years in current department or agency 7 93 77
2018 3 to 10 years in current department or agency 10 90 131

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 32 68 134
2020 11 to 20 years in current department or agency 32 68 68
2019 3 to 10 years in current department or agency 30 70 118
2019 11 to 20 years in current department or agency 24 76 61
2018 Less than 3 years in current department or agency 27 73 77
2018 3 to 10 years in current department or agency 25 75 131
2018 11 to 20 years in current department or agency 28 72 57
2018 More than 20 years in current department or agency 28 72 24

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 9 91 134
2020 11 to 20 years in current department or agency 8 92 68
2019 3 to 10 years in current department or agency 9 91 118
2018 Less than 3 years in current department or agency 7 93 77
2018 3 to 10 years in current department or agency 10 90 131

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 50 50 134
2020 11 to 20 years in current department or agency 45 55 68
2019 3 to 10 years in current department or agency 48 52 118
2019 11 to 20 years in current department or agency 42 58 61
2018 Less than 3 years in current department or agency 52 48 77
2018 3 to 10 years in current department or agency 46 54 131
2018 11 to 20 years in current department or agency 48 52 57
2018 More than 20 years in current department or agency 36 64 24

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 118
2019 11 to 20 years in current department or agency 0 100 61
2018 11 to 20 years in current department or agency 0 100 57
2018 More than 20 years in current department or agency 0 100 24

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 69 31 134
2020 11 to 20 years in current department or agency 66 34 68
2019 3 to 10 years in current department or agency 66 34 118
2019 11 to 20 years in current department or agency 66 34 61
2018 Less than 3 years in current department or agency 58 42 77
2018 3 to 10 years in current department or agency 77 23 131
2018 11 to 20 years in current department or agency 67 33 57
2018 More than 20 years in current department or agency 76 24 24

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 4 96 134
2018 More than 20 years in current department or agency 0 100 24

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 10 90 134
2020 11 to 20 years in current department or agency 16 84 68
2019 3 to 10 years in current department or agency 13 87 118
2019 11 to 20 years in current department or agency 11 89 61
2018 Less than 3 years in current department or agency 14 86 77
2018 3 to 10 years in current department or agency 6 94 131

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 14 16 4 2 29 8 64 11 1455
2020 3 to 10 years in current department or agency 20 17 25 7 5 21 5 50 16 1658
2020 11 to 20 years in current department or agency 19 20 25 7 5 20 4 51 16 913
2020 More than 20 years in current department or agency 24 26 24 3 3 16 3 63 8 295
2019 Less than 3 years in current department or agency 26 13 19 3 2 25 11 61 9 1913
2019 3 to 10 years in current department or agency 21 17 25 5 4 21 7 53 12 1730
2019 11 to 20 years in current department or agency 18 20 27 6 5 20 5 50 14 1013
2019 More than 20 years in current department or agency 21 21 24 5 5 18 7 55 13 339
2018 Less than 3 years in current department or agency 24 16 21 3 2 26 8 61 7 1670
2018 3 to 10 years in current department or agency 18 22 30 5 5 16 5 50 13 1699
2018 11 to 20 years in current department or agency 18 22 31 7 4 14 4 48 14 840
2018 More than 20 years in current department or agency 23 23 29 5 4 11 4 55 11 326
2017 Less than 3 years in current department or agency 25 17 17 2 2 28 9 67 7 1534
2017 3 to 10 years in current department or agency 18 20 24 4 4 22 7 55 12 1960
2017 11 to 20 years in current department or agency 18 23 24 6 5 20 5 53 14 906
2017 More than 20 years in current department or agency 22 25 25 5 3 15 6 58 10 364
2014 Less than 3 years in current department or agency 26 16 19 2 2 26 9 64 6 904
2014 3 to 10 years in current department or agency 20 21 22 4 3 22 7 59 9 2019
2014 11 to 20 years in current department or agency 22 23 24 4 3 19 5 59 9 729
2014 More than 20 years in current department or agency 23 22 22 5 2 18 6 60 10 378

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 25 15 5 3 13 2 73 9 1456
2020 3 to 10 years in current department or agency 29 25 24 7 6 7 1 60 14 1661
2020 11 to 20 years in current department or agency 28 29 23 8 5 6 1 62 14 914
2020 More than 20 years in current department or agency 39 29 20 6 2 4 0 71 8 292
2019 Less than 3 years in current department or agency 44 24 16 3 2 10 2 77 5 1908
2019 3 to 10 years in current department or agency 35 27 20 4 4 8 2 69 9 1734
2019 11 to 20 years in current department or agency 31 29 21 6 4 8 1 66 11 1010
2019 More than 20 years in current department or agency 37 29 17 5 4 6 2 72 9 339
2018 Less than 3 years in current department or agency 39 26 18 4 2 11 2 74 6 1671
2018 3 to 10 years in current department or agency 29 31 22 6 5 6 1 65 11 1698
2018 11 to 20 years in current department or agency 27 33 22 7 3 6 1 65 11 840
2018 More than 20 years in current department or agency 32 31 23 5 3 3 2 67 9 327
2017 Less than 3 years in current department or agency 43 26 14 3 2 11 2 79 5 1533
2017 3 to 10 years in current department or agency 30 31 19 5 3 9 2 69 9 1964
2017 11 to 20 years in current department or agency 30 34 19 5 4 6 1 70 10 904
2017 More than 20 years in current department or agency 31 34 17 4 5 6 3 72 9 363
2014 Less than 3 years in current department or agency 44 28 15 2 1 10 1 80 4 904
2014 3 to 10 years in current department or agency 36 31 17 3 3 9 1 74 7 2019
2014 11 to 20 years in current department or agency 34 35 16 4 2 7 1 75 7 729
2014 More than 20 years in current department or agency 39 31 17 3 2 6 2 76 6 378

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 0 0 20 21 39 21 0 0 75 32
2020 11 to 20 years in current department or agency 0 16 11 14 43 16 0 19 68 13
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 31 22 11 10 0 0 57 21 1456
2020 3 to 10 years in current department or agency 23 29 23 12 12 0 1 53 25 1663
2020 11 to 20 years in current department or agency 22 27 21 14 15 0 0 50 29 910
2020 More than 20 years in current department or agency 22 31 26 7 13 0 0 53 21 298

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 27 19 9 11 0 0 60 21 1457
2020 3 to 10 years in current department or agency 25 25 21 13 14 0 0 51 28 1661
2020 11 to 20 years in current department or agency 27 28 23 11 10 0 1 56 21 908
2020 More than 20 years in current department or agency 35 25 21 9 8 1 1 60 18 297
2019 Less than 3 years in current department or agency 21 28 18 13 19 0 1 50 32 1911
2019 3 to 10 years in current department or agency 18 24 20 14 23 0 1 42 37 1735
2019 11 to 20 years in current department or agency 21 24 21 14 18 0 1 46 33 1013
2019 More than 20 years in current department or agency 27 25 17 13 16 0 2 53 30 339
2018 Less than 3 years in current department or agency 17 23 21 15 23 0 1 40 39 1684
2018 3 to 10 years in current department or agency 18 22 21 17 21 0 1 41 38 1710
2018 11 to 20 years in current department or agency 23 23 21 12 19 0 1 46 32 839
2018 More than 20 years in current department or agency 26 22 22 13 13 0 4 50 27 328
2017 Less than 3 years in current department or agency 19 19 20 16 25 1 2 39 41 1533
2017 3 to 10 years in current department or agency 18 24 19 16 22 0 2 43 38 1960
2017 11 to 20 years in current department or agency 22 26 17 15 18 1 2 48 34 898
2017 More than 20 years in current department or agency 26 21 19 14 19 0 2 47 33 362

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 30 20 11 6 0 0 63 17 1460
2020 3 to 10 years in current department or agency 22 27 23 15 12 0 1 49 27 1662
2020 11 to 20 years in current department or agency 20 28 25 15 13 0 0 48 28 909
2020 More than 20 years in current department or agency 28 25 24 12 10 0 1 54 22 297
2019 Less than 3 years in current department or agency 34 30 23 8 5 0 1 64 13 1910
2019 3 to 10 years in current department or agency 23 27 24 14 12 0 0 50 25 1738
2019 11 to 20 years in current department or agency 20 27 26 16 10 0 1 48 26 1011
2019 More than 20 years in current department or agency 28 27 21 11 11 0 2 56 22 339
2018 Less than 3 years in current department or agency 30 30 23 11 5 0 1 61 16 1679
2018 3 to 10 years in current department or agency 19 27 27 14 12 0 1 46 27 1705
2018 11 to 20 years in current department or agency 16 28 27 16 13 0 1 44 29 840
2018 More than 20 years in current department or agency 23 26 23 15 11 0 2 50 26 329
2017 Less than 3 years in current department or agency 38 27 19 9 6 1 1 66 15 1532
2017 3 to 10 years in current department or agency 21 28 24 14 12 0 1 49 26 1962
2017 11 to 20 years in current department or agency 19 27 25 17 12 0 1 46 29 901
2017 More than 20 years in current department or agency 22 22 23 16 13 0 2 46 30 362

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 26 12 5 3 0 2 79 8 1449
2020 3 to 10 years in current department or agency 36 31 18 8 5 0 2 68 13 1659
2020 11 to 20 years in current department or agency 32 31 21 9 6 0 1 64 15 905
2020 More than 20 years in current department or agency 39 32 17 8 3 0 2 72 11 297
2019 Less than 3 years in current department or agency 51 28 12 4 2 0 2 81 6 1901
2019 3 to 10 years in current department or agency 38 31 17 7 5 0 2 70 13 1725
2019 11 to 20 years in current department or agency 30 33 21 9 5 0 2 64 14 1008
2019 More than 20 years in current department or agency 39 28 19 6 5 0 3 69 11 337
2018 Less than 3 years in current department or agency 45 28 15 6 2 1 2 76 9 1672
2018 3 to 10 years in current department or agency 31 33 21 8 5 0 2 65 14 1702
2018 11 to 20 years in current department or agency 25 33 24 10 6 0 2 59 17 836
2018 More than 20 years in current department or agency 32 30 21 10 4 0 4 64 14 324
2017 Less than 3 years in current department or agency 52 25 12 4 2 0 5 81 7 1525
2017 3 to 10 years in current department or agency 31 32 19 9 4 0 4 66 14 1953
2017 11 to 20 years in current department or agency 29 30 22 10 6 1 3 61 16 894
2017 More than 20 years in current department or agency 28 29 21 11 5 0 5 60 17 360

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 23 16 12 10 1 1 62 22 1455
2020 3 to 10 years in current department or agency 25 25 19 15 15 0 1 50 31 1661
2020 11 to 20 years in current department or agency 26 24 18 16 15 0 1 50 31 909
2020 More than 20 years in current department or agency 26 27 19 13 13 0 2 54 27 297
2019 Less than 3 years in current department or agency 32 26 18 13 9 1 1 59 23 1904
2019 3 to 10 years in current department or agency 26 22 19 14 17 1 1 49 31 1726
2019 11 to 20 years in current department or agency 21 24 18 17 18 0 1 46 36 1010
2019 More than 20 years in current department or agency 30 24 16 13 13 0 3 56 27 338
2018 Less than 3 years in current department or agency 30 25 21 12 11 1 1 56 23 1667
2018 3 to 10 years in current department or agency 22 22 22 15 17 0 1 45 33 1697
2018 11 to 20 years in current department or agency 18 24 21 19 16 1 1 43 36 840
2018 More than 20 years in current department or agency 25 19 24 11 17 0 3 46 29 328
2017 Less than 3 years in current department or agency 37 23 15 11 11 1 2 62 23 1529
2017 3 to 10 years in current department or agency 22 22 19 16 17 1 3 46 34 1960
2017 11 to 20 years in current department or agency 19 20 24 17 17 0 2 40 35 900
2017 More than 20 years in current department or agency 21 21 19 18 18 0 4 44 37 360

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 65 19 8 3 3 0 3 86 6 1454
2020 3 to 10 years in current department or agency 52 23 10 5 5 0 4 78 11 1655
2020 11 to 20 years in current department or agency 51 24 12 5 4 0 4 78 9 905
2020 More than 20 years in current department or agency 58 18 7 4 5 1 7 83 9 296
2019 Less than 3 years in current department or agency 67 17 7 2 2 1 4 88 4 1905
2019 3 to 10 years in current department or agency 57 21 8 4 4 0 6 83 8 1732
2019 11 to 20 years in current department or agency 54 23 11 3 3 0 6 82 6 1005
2019 More than 20 years in current department or agency 60 17 9 3 3 0 9 84 6 336
2018 Less than 3 years in current department or agency 62 17 9 4 1 1 5 85 6 1673
2018 3 to 10 years in current department or agency 53 21 12 4 4 0 6 79 8 1691
2018 11 to 20 years in current department or agency 49 24 12 5 3 1 6 79 8 833
2018 More than 20 years in current department or agency 55 13 12 5 4 0 11 77 10 328
2017 Less than 3 years in current department or agency 63 15 8 3 2 1 8 85 6 1531
2017 3 to 10 years in current department or agency 50 21 11 4 3 0 10 79 8 1956
2017 11 to 20 years in current department or agency 48 25 11 4 3 1 9 80 8 902
2017 More than 20 years in current department or agency 45 17 12 4 6 0 14 73 12 359

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 28 16 7 7 0 0 70 14 1453
2020 3 to 10 years in current department or agency 34 27 20 11 8 0 0 61 18 1660
2020 11 to 20 years in current department or agency 36 26 20 10 7 0 0 63 17 911
2020 More than 20 years in current department or agency 49 26 12 6 7 0 0 75 13 297
2019 Less than 3 years in current department or agency 45 28 15 7 4 0 1 74 11 1909
2019 3 to 10 years in current department or agency 37 28 17 8 8 0 1 67 17 1730
2019 11 to 20 years in current department or agency 34 31 17 10 7 0 1 66 17 1009
2019 More than 20 years in current department or agency 48 26 11 5 7 0 3 76 12 336
2018 Less than 3 years in current department or agency 45 26 16 7 4 0 1 71 12 1676
2018 3 to 10 years in current department or agency 34 27 20 9 8 0 1 62 18 1701
2018 11 to 20 years in current department or agency 32 29 21 9 7 1 1 62 17 836
2018 More than 20 years in current department or agency 40 25 18 7 7 0 2 67 14 328
2017 Less than 3 years in current department or agency 46 27 14 7 4 0 1 74 11 1530
2017 3 to 10 years in current department or agency 31 32 19 10 6 0 1 64 16 1954
2017 11 to 20 years in current department or agency 30 33 21 7 7 0 1 64 15 902
2017 More than 20 years in current department or agency 39 28 18 6 7 1 1 69 13 362

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 24 16 7 8 0 7 67 16 1460
2020 3 to 10 years in current department or agency 35 21 18 10 9 0 6 60 21 1663
2020 11 to 20 years in current department or agency 34 24 19 10 9 0 4 60 20 909
2020 More than 20 years in current department or agency 43 20 14 6 7 0 10 70 15 298

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 31 14 5 3 1 1 77 8 1455
2020 3 to 10 years in current department or agency 34 32 18 10 5 1 1 67 15 1661
2020 11 to 20 years in current department or agency 33 32 18 11 5 1 1 65 17 911
2020 More than 20 years in current department or agency 39 33 14 8 4 1 1 74 12 297
2019 Less than 3 years in current department or agency 46 33 13 4 3 1 1 80 7 1906
2019 3 to 10 years in current department or agency 33 34 19 7 5 1 1 69 12 1726
2019 11 to 20 years in current department or agency 26 38 19 9 5 1 2 65 15 1009
2019 More than 20 years in current department or agency 37 31 16 8 5 0 3 70 13 340
2018 Less than 3 years in current department or agency 41 32 15 6 3 2 2 75 10 1678
2018 3 to 10 years in current department or agency 26 36 22 9 5 1 2 63 14 1702
2018 11 to 20 years in current department or agency 27 31 24 10 5 0 2 60 16 839
2018 More than 20 years in current department or agency 33 33 18 7 7 0 2 68 14 328
2017 Less than 3 years in current department or agency 49 26 14 6 2 1 3 77 8 1527
2017 3 to 10 years in current department or agency 29 32 20 10 5 1 3 63 16 1953
2017 11 to 20 years in current department or agency 27 34 21 9 6 1 2 62 16 902
2017 More than 20 years in current department or agency 34 30 18 10 5 0 3 67 15 363

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 29 17 7 4 1 1 73 11 1457
2020 3 to 10 years in current department or agency 30 32 20 11 6 0 1 62 17 1661
2020 11 to 20 years in current department or agency 28 32 22 13 5 0 1 60 18 910
2020 More than 20 years in current department or agency 30 38 14 8 7 1 2 70 16 296
2019 Less than 3 years in current department or agency 40 33 16 6 2 1 1 75 9 1904
2019 3 to 10 years in current department or agency 28 34 20 11 6 1 1 63 16 1729
2019 11 to 20 years in current department or agency 23 34 24 12 6 0 1 58 18 1011
2019 More than 20 years in current department or agency 32 31 20 10 4 0 2 65 15 337
2018 Less than 3 years in current department or agency 39 32 17 7 3 1 1 72 11 1675
2018 3 to 10 years in current department or agency 23 35 22 11 6 0 1 60 18 1702
2018 11 to 20 years in current department or agency 22 32 24 12 8 1 2 55 20 840
2018 More than 20 years in current department or agency 27 32 23 10 5 0 2 61 15 328
2017 Less than 3 years in current department or agency 44 27 17 6 2 1 2 74 9 1530
2017 3 to 10 years in current department or agency 26 32 21 13 6 1 2 59 19 1954
2017 11 to 20 years in current department or agency 24 33 23 12 6 0 3 59 18 899
2017 More than 20 years in current department or agency 25 31 23 13 5 0 2 58 18 362

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 28 16 7 4 0 1 73 11 1453
2020 3 to 10 years in current department or agency 36 30 17 10 6 0 1 67 17 1662
2020 11 to 20 years in current department or agency 35 32 17 10 6 0 0 67 16 912
2020 More than 20 years in current department or agency 44 32 13 6 5 1 0 76 11 297
2019 Less than 3 years in current department or agency 44 28 16 7 4 1 1 73 11 1908
2019 3 to 10 years in current department or agency 34 31 18 8 7 0 1 66 15 1726
2019 11 to 20 years in current department or agency 34 30 19 10 6 0 1 65 16 1009
2019 More than 20 years in current department or agency 45 24 16 8 4 0 2 71 12 339
2018 Less than 3 years in current department or agency 40 29 17 7 5 1 1 70 12 1670
2018 3 to 10 years in current department or agency 32 31 19 10 6 0 2 65 16 1697
2018 11 to 20 years in current department or agency 30 30 22 11 5 1 2 61 16 840
2018 More than 20 years in current department or agency 38 29 19 7 5 0 2 69 12 326
2017 Less than 3 years in current department or agency 44 27 15 8 3 1 2 73 12 1530
2017 3 to 10 years in current department or agency 32 30 18 11 6 1 2 64 17 1949
2017 11 to 20 years in current department or agency 31 33 17 11 5 1 2 66 17 900
2017 More than 20 years in current department or agency 35 30 17 9 6 0 3 67 16 362

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 24 11 5 4 0 1 81 9 1452
2020 3 to 10 years in current department or agency 44 23 15 9 7 0 1 68 17 1652
2020 11 to 20 years in current department or agency 41 28 13 9 8 0 0 69 17 911
2020 More than 20 years in current department or agency 49 23 13 7 8 1 0 72 15 299
2019 Less than 3 years in current department or agency 56 23 11 5 3 1 1 81 8 1908
2019 3 to 10 years in current department or agency 41 27 14 9 8 1 1 69 17 1721
2019 11 to 20 years in current department or agency 40 26 17 9 8 0 1 66 17 1006
2019 More than 20 years in current department or agency 50 19 15 9 6 0 2 70 15 336

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 29 18 10 6 0 0 66 15 1459
2020 3 to 10 years in current department or agency 33 31 18 10 7 0 1 64 18 1658
2020 11 to 20 years in current department or agency 29 32 20 11 6 0 0 62 18 910
2020 More than 20 years in current department or agency 36 28 17 10 7 0 1 65 18 297

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 32 18 9 4 0 1 69 13 1460
2020 3 to 10 years in current department or agency 35 31 18 8 5 0 1 67 14 1653
2020 11 to 20 years in current department or agency 32 33 20 9 6 0 0 65 15 914
2020 More than 20 years in current department or agency 37 27 21 7 7 0 1 64 15 296
2019 Less than 3 years in current department or agency 45 31 14 6 3 1 0 77 9 1904
2019 3 to 10 years in current department or agency 39 31 16 8 5 0 1 71 13 1718
2019 11 to 20 years in current department or agency 33 32 21 9 5 0 1 65 14 1000
2019 More than 20 years in current department or agency 38 27 17 12 5 0 2 66 17 333
2018 Less than 3 years in current department or agency 42 30 18 6 3 1 1 72 9 1668
2018 3 to 10 years in current department or agency 32 32 19 9 6 0 2 65 15 1692
2018 11 to 20 years in current department or agency 29 31 22 10 6 0 2 61 16 832
2018 More than 20 years in current department or agency 32 33 20 8 5 0 2 66 14 326
2017 Less than 3 years in current department or agency 43 31 14 6 3 0 2 76 10 1526
2017 3 to 10 years in current department or agency 33 31 19 10 4 0 3 65 15 1950
2017 11 to 20 years in current department or agency 29 32 22 9 5 1 2 63 15 899
2017 More than 20 years in current department or agency 29 32 20 8 7 1 3 63 16 360

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 25 13 3 3 0 1 80 7 1456
2020 3 to 10 years in current department or agency 46 28 14 6 4 0 1 75 10 1654
2020 11 to 20 years in current department or agency 50 26 12 6 5 0 1 77 11 900
2020 More than 20 years in current department or agency 51 30 12 3 2 0 2 83 5 295
2019 Less than 3 years in current department or agency 63 21 10 3 2 1 1 85 5 1902
2019 3 to 10 years in current department or agency 56 23 11 4 4 0 2 81 9 1721
2019 11 to 20 years in current department or agency 50 29 11 5 3 0 1 81 8 1003
2019 More than 20 years in current department or agency 52 27 9 5 3 0 4 83 8 332
2018 Less than 3 years in current department or agency 62 20 10 3 2 1 2 84 5 1669
2018 3 to 10 years in current department or agency 56 23 10 5 4 0 2 81 9 1695
2018 11 to 20 years in current department or agency 52 24 13 5 4 1 2 78 9 832
2018 More than 20 years in current department or agency 58 23 9 4 3 0 2 83 8 325
2017 Less than 3 years in current department or agency 64 19 9 3 1 0 3 86 5 1530
2017 3 to 10 years in current department or agency 55 25 11 4 2 0 3 82 6 1957
2017 11 to 20 years in current department or agency 54 24 10 6 4 0 3 80 10 902
2017 More than 20 years in current department or agency 54 24 9 6 3 0 5 82 9 360

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 34 19 8 5 0 0 69 13 1454
2020 3 to 10 years in current department or agency 31 33 20 9 6 0 1 64 15 1655
2020 11 to 20 years in current department or agency 34 31 19 8 6 0 1 66 14 909
2020 More than 20 years in current department or agency 38 34 17 7 2 0 1 73 10 297

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 75 12 5 2 2 1 3 91 4 1456
2020 3 to 10 years in current department or agency 69 16 7 2 2 1 4 89 5 1656
2020 11 to 20 years in current department or agency 66 17 7 2 2 1 4 87 5 910
2020 More than 20 years in current department or agency 73 15 6 2 0 0 4 91 3 296
2019 Less than 3 years in current department or agency 80 9 3 1 1 1 4 94 2 1904
2019 3 to 10 years in current department or agency 73 12 5 2 2 1 6 91 4 1727
2019 11 to 20 years in current department or agency 68 15 6 2 2 1 7 90 4 1007
2019 More than 20 years in current department or agency 70 12 6 1 4 1 7 89 5 334
2018 Less than 3 years in current department or agency 76 12 5 2 1 1 4 92 3 1672
2018 3 to 10 years in current department or agency 70 15 6 2 2 0 5 90 4 1693
2018 11 to 20 years in current department or agency 69 13 7 3 2 1 4 86 6 834
2018 More than 20 years in current department or agency 71 14 7 0 2 1 5 90 2 327

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 82 9 3 1 2 1 3 94 4 1456
2020 3 to 10 years in current department or agency 69 13 6 4 4 1 2 85 8 1655
2020 11 to 20 years in current department or agency 72 13 6 5 3 1 1 86 8 901
2020 More than 20 years in current department or agency 75 14 5 3 1 1 2 91 4 297
2019 Less than 3 years in current department or agency 78 10 5 3 3 0 2 89 6 1911
2019 3 to 10 years in current department or agency 67 13 7 4 6 1 2 83 10 1732
2019 11 to 20 years in current department or agency 64 16 7 5 5 0 2 83 10 1009
2019 More than 20 years in current department or agency 69 15 5 3 5 1 3 86 9 337
2018 Less than 3 years in current department or agency 76 9 5 3 3 1 3 89 6 1674
2018 3 to 10 years in current department or agency 64 16 7 4 5 1 3 83 9 1698
2018 11 to 20 years in current department or agency 63 15 9 5 5 1 3 81 10 836
2018 More than 20 years in current department or agency 66 15 7 4 5 0 3 84 8 328
2017 Less than 3 years in current department or agency 79 9 4 1 2 1 3 92 3 1532
2017 3 to 10 years in current department or agency 65 15 8 4 4 1 3 83 8 1963
2017 11 to 20 years in current department or agency 65 15 8 4 4 2 3 84 8 907
2017 More than 20 years in current department or agency 68 12 9 3 3 1 4 84 7 363

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 69 18 6 3 2 0 1 89 5 1449
2020 3 to 10 years in current department or agency 57 24 9 4 4 0 1 82 8 1658
2020 11 to 20 years in current department or agency 56 25 10 5 3 0 1 82 8 907
2020 More than 20 years in current department or agency 63 21 8 3 2 1 2 87 5 291
2019 Less than 3 years in current department or agency 61 24 8 3 2 0 1 87 5 1902
2019 3 to 10 years in current department or agency 46 31 12 5 5 0 1 77 10 1725
2019 11 to 20 years in current department or agency 49 29 12 5 4 0 1 78 9 1005
2019 More than 20 years in current department or agency 52 28 10 4 5 0 2 81 9 337
2018 Less than 3 years in current department or agency 56 24 10 5 3 0 2 81 8 1677
2018 3 to 10 years in current department or agency 44 30 14 6 5 0 1 75 11 1700
2018 11 to 20 years in current department or agency 43 30 15 7 4 0 1 74 11 836
2018 More than 20 years in current department or agency 48 31 9 5 5 0 2 81 10 329
2017 Less than 3 years in current department or agency 60 24 8 3 2 0 2 87 5 1530
2017 3 to 10 years in current department or agency 45 30 13 6 4 0 2 77 10 1958
2017 11 to 20 years in current department or agency 45 33 12 5 3 0 2 79 8 901
2017 More than 20 years in current department or agency 48 30 11 4 3 0 4 81 8 360

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 15 5 3 3 0 1 89 6 1449
2020 3 to 10 years in current department or agency 58 20 9 5 6 0 1 79 11 1646
2020 11 to 20 years in current department or agency 60 19 9 6 5 0 1 80 11 909
2020 More than 20 years in current department or agency 62 20 7 5 4 1 1 83 9 294
2019 Less than 3 years in current department or agency 70 16 7 3 3 0 1 87 6 1894
2019 3 to 10 years in current department or agency 59 20 9 6 6 0 1 79 11 1725
2019 11 to 20 years in current department or agency 53 22 11 7 6 0 2 76 13 1011
2019 More than 20 years in current department or agency 62 18 8 3 7 1 1 82 10 337
2018 Less than 3 years in current department or agency 64 18 8 4 4 0 1 84 8 1671
2018 3 to 10 years in current department or agency 51 23 11 7 7 0 1 75 14 1698
2018 11 to 20 years in current department or agency 46 25 12 10 5 0 2 73 15 834
2018 More than 20 years in current department or agency 54 25 8 4 7 0 1 80 12 328
2017 Less than 3 years in current department or agency 71 15 6 3 3 0 2 88 6 1530
2017 3 to 10 years in current department or agency 56 21 10 6 5 0 2 79 11 1955
2017 11 to 20 years in current department or agency 51 25 12 5 4 0 2 78 10 906
2017 More than 20 years in current department or agency 58 20 9 5 5 0 3 80 11 362

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 69 5 1 1 1 0 23 96 2 1458
2020 3 to 10 years in current department or agency 59 9 4 1 1 0 25 91 4 1659
2020 11 to 20 years in current department or agency 53 14 5 3 1 0 25 89 5 908
2020 More than 20 years in current department or agency 57 10 5 1 1 2 24 90 4 294
2019 Less than 3 years in current department or agency 67 6 2 1 1 0 23 95 2 1892
2019 3 to 10 years in current department or agency 55 11 4 1 1 0 27 91 4 1727
2019 11 to 20 years in current department or agency 50 13 6 3 1 0 26 86 7 1002
2019 More than 20 years in current department or agency 53 14 3 2 1 0 27 91 5 335
2018 Less than 3 years in current department or agency 59 6 2 1 1 0 31 94 3 1663
2018 3 to 10 years in current department or agency 51 10 5 3 1 0 30 88 6 1685
2018 11 to 20 years in current department or agency 46 14 5 2 2 0 30 87 6 829
2018 More than 20 years in current department or agency 42 17 7 2 1 0 32 87 4 326
2017 Less than 3 years in current department or agency 62 6 3 1 1 0 28 94 2 1529
2017 3 to 10 years in current department or agency 51 12 4 2 1 0 30 90 4 1958
2017 11 to 20 years in current department or agency 46 15 6 3 1 0 29 86 6 903
2017 More than 20 years in current department or agency 48 15 7 1 3 0 26 85 6 360

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 71 17 6 2 1 0 3 91 3 1458
2020 3 to 10 years in current department or agency 63 20 9 3 1 0 3 86 5 1664
2020 11 to 20 years in current department or agency 60 23 8 3 2 0 3 86 5 911
2020 More than 20 years in current department or agency 63 24 7 2 0 0 4 91 2 298
2019 Less than 3 years in current department or agency 73 16 5 1 0 0 3 93 2 1897
2019 3 to 10 years in current department or agency 65 19 8 1 1 0 4 89 3 1726
2019 11 to 20 years in current department or agency 60 24 8 2 1 0 4 87 4 1007
2019 More than 20 years in current department or agency 64 23 5 1 2 0 6 92 3 332
2018 Less than 3 years in current department or agency 67 17 8 1 1 0 5 90 2 1671
2018 3 to 10 years in current department or agency 61 21 8 3 1 0 5 87 4 1696
2018 11 to 20 years in current department or agency 56 26 7 4 1 0 6 87 5 829
2018 More than 20 years in current department or agency 57 26 8 2 1 0 5 88 3 327
2017 Less than 3 years in current department or agency 70 16 6 2 1 1 6 91 3 1521
2017 3 to 10 years in current department or agency 61 19 8 2 1 0 8 88 4 1939
2017 11 to 20 years in current department or agency 58 24 7 1 1 0 8 89 3 899
2017 More than 20 years in current department or agency 56 23 7 2 1 0 11 89 4 359

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 70 17 6 2 3 0 1 88 6 1459
2020 3 to 10 years in current department or agency 75 15 4 1 2 0 2 92 4 1664
2020 11 to 20 years in current department or agency 74 15 4 2 2 0 1 91 5 913
2020 More than 20 years in current department or agency 81 10 3 1 1 1 5 95 2 297
2019 Less than 3 years in current department or agency 72 13 7 3 3 1 2 87 6 1908
2019 3 to 10 years in current department or agency 76 13 3 1 3 1 4 93 4 1735
2019 11 to 20 years in current department or agency 75 14 4 1 2 1 3 92 4 1006
2019 More than 20 years in current department or agency 79 11 3 1 2 0 4 94 3 335
2018 Less than 3 years in current department or agency 69 13 7 4 3 1 3 85 8 1673
2018 3 to 10 years in current department or agency 73 14 5 2 2 0 4 91 4 1698
2018 11 to 20 years in current department or agency 72 14 4 1 3 1 5 92 4 832
2018 More than 20 years in current department or agency 79 10 3 1 1 0 5 95 2 326
2017 Less than 3 years in current department or agency 66 15 7 4 4 1 4 84 8 1534
2017 3 to 10 years in current department or agency 69 15 5 2 3 1 5 89 6 1959
2017 11 to 20 years in current department or agency 70 13 5 2 3 1 6 89 5 904
2017 More than 20 years in current department or agency 75 11 4 2 1 1 6 93 3 363

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 28 13 4 2 0 1 81 6 1458
2020 3 to 10 years in current department or agency 46 30 15 5 2 0 1 77 7 1666
2020 11 to 20 years in current department or agency 47 30 14 5 3 0 1 78 8 911
2020 More than 20 years in current department or agency 57 24 9 4 3 1 2 83 7 297
2019 Less than 3 years in current department or agency 59 26 10 3 1 0 1 86 4 1900
2019 3 to 10 years in current department or agency 51 28 12 4 3 0 2 81 7 1724
2019 11 to 20 years in current department or agency 54 27 12 4 2 0 2 82 6 1004
2019 More than 20 years in current department or agency 56 26 11 2 3 0 2 84 4 335
2018 Less than 3 years in current department or agency 54 26 13 4 2 0 2 82 5 1669
2018 3 to 10 years in current department or agency 47 28 15 5 3 0 2 77 7 1695
2018 11 to 20 years in current department or agency 45 31 13 5 3 0 3 78 8 836
2018 More than 20 years in current department or agency 52 32 8 5 1 0 2 86 6 327
2017 Less than 3 years in current department or agency 57 28 8 3 1 0 3 87 4 1531
2017 3 to 10 years in current department or agency 49 30 12 4 2 0 3 82 6 1953
2017 11 to 20 years in current department or agency 47 32 12 3 3 0 3 82 5 903
2017 More than 20 years in current department or agency 50 31 10 3 1 0 5 86 4 358

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 41 17 6 3 0 0 73 9 1460
2020 3 to 10 years in current department or agency 28 40 20 7 3 0 0 69 11 1664
2020 11 to 20 years in current department or agency 26 43 19 7 5 0 0 69 12 911
2020 More than 20 years in current department or agency 33 37 20 7 3 0 0 70 10 299

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 21 41 27 8 3 0 0 62 11 1457
2020 3 to 10 years in current department or agency 16 32 33 13 6 0 0 48 19 1664
2020 11 to 20 years in current department or agency 16 30 35 13 6 0 0 46 19 911
2020 More than 20 years in current department or agency 23 34 26 13 4 0 0 58 16 298
2019 Less than 3 years in current department or agency 27 38 27 6 2 0 0 65 8 1914
2019 3 to 10 years in current department or agency 20 32 32 11 6 0 0 52 16 1740
2019 11 to 20 years in current department or agency 18 31 32 13 5 0 0 49 18 1017
2019 More than 20 years in current department or agency 26 32 29 8 4 0 1 58 13 341
2018 Less than 3 years in current department or agency 24 38 28 7 2 0 0 62 9 1678
2018 3 to 10 years in current department or agency 15 33 33 14 4 0 0 48 18 1703
2018 11 to 20 years in current department or agency 15 28 38 13 5 1 0 44 18 839
2018 More than 20 years in current department or agency 18 32 32 12 5 0 0 50 17 329
2017 Less than 3 years in current department or agency 25 36 27 7 3 1 1 62 10 1536
2017 3 to 10 years in current department or agency 14 32 35 13 6 0 1 46 19 1963
2017 11 to 20 years in current department or agency 15 29 36 12 7 1 0 45 19 905
2017 More than 20 years in current department or agency 20 25 34 12 8 0 0 45 20 363

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 15 38 25 13 0 0 38 24 1456
2020 3 to 10 years in current department or agency 14 20 37 20 9 0 0 29 34 1659
2020 11 to 20 years in current department or agency 13 21 41 17 7 0 0 24 35 910
2020 More than 20 years in current department or agency 11 18 39 19 12 0 0 31 29 295
2019 Less than 3 years in current department or agency 7 14 34 28 17 0 0 45 20 1902
2019 3 to 10 years in current department or agency 12 18 38 20 11 0 0 31 30 1718
2019 11 to 20 years in current department or agency 13 23 35 18 10 0 0 29 36 1005
2019 More than 20 years in current department or agency 12 22 31 21 14 0 1 35 34 331
2018 Less than 3 years in current department or agency 7 14 36 27 17 0 0 44 21 1661
2018 3 to 10 years in current department or agency 12 20 38 20 10 0 0 30 32 1677
2018 11 to 20 years in current department or agency 11 22 39 18 10 0 0 28 33 828
2018 More than 20 years in current department or agency 11 21 39 19 10 0 0 29 32 321
2017 Less than 3 years in current department or agency 5 14 33 27 20 0 0 47 19 1530
2017 3 to 10 years in current department or agency 10 19 39 20 11 0 1 31 30 1955
2017 11 to 20 years in current department or agency 12 21 36 22 9 0 1 31 33 899
2017 More than 20 years in current department or agency 14 18 36 17 13 0 2 31 32 362

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 37 13 6 2 2 0 79 8 1459
2020 3 to 10 years in current department or agency 35 39 13 8 3 1 0 76 11 1663
2020 11 to 20 years in current department or agency 41 37 12 6 3 0 0 78 9 909
2020 More than 20 years in current department or agency 46 35 13 4 2 0 0 82 6 298
2019 Less than 3 years in current department or agency 40 34 15 5 2 3 0 77 8 1911
2019 3 to 10 years in current department or agency 39 37 13 6 4 1 0 77 10 1729
2019 11 to 20 years in current department or agency 36 40 13 6 3 1 0 77 9 1015
2019 More than 20 years in current department or agency 43 40 9 3 2 1 1 85 6 338
2018 Less than 3 years in current department or agency 41 34 13 7 2 2 0 78 9 1674
2018 3 to 10 years in current department or agency 38 38 12 7 3 1 0 77 10 1696
2018 11 to 20 years in current department or agency 37 41 14 5 3 1 0 78 8 839
2018 More than 20 years in current department or agency 41 36 14 5 2 1 1 79 6 324
2017 Less than 3 years in current department or agency 36 39 11 6 2 5 0 80 9 1536
2017 3 to 10 years in current department or agency 33 41 13 7 4 2 1 76 11 1958
2017 11 to 20 years in current department or agency 34 42 12 6 5 1 1 77 11 905
2017 More than 20 years in current department or agency 37 36 19 3 2 2 1 75 6 360

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 30 13 9 4 4 0 72 14 1457
2020 3 to 10 years in current department or agency 30 31 15 13 9 2 0 62 23 1657
2020 11 to 20 years in current department or agency 32 31 17 12 6 2 0 64 18 909
2020 More than 20 years in current department or agency 42 29 12 9 6 2 0 72 15 297

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 28 10 10 7 2 0 72 17 1457
2020 3 to 10 years in current department or agency 36 29 11 11 12 1 0 66 23 1656
2020 11 to 20 years in current department or agency 38 27 12 12 10 1 0 65 22 908
2020 More than 20 years in current department or agency 41 25 12 8 11 1 1 68 20 297

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 27 9 4 2 4 0 84 6 1454
2020 3 to 10 years in current department or agency 44 28 13 6 6 4 1 74 12 1659
2020 11 to 20 years in current department or agency 47 26 13 6 5 3 0 75 11 904
2020 More than 20 years in current department or agency 49 22 15 2 7 4 1 75 9 295

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 33 12 7 5 2 0 75 13 1454
2020 3 to 10 years in current department or agency 28 30 18 12 10 1 0 59 23 1665
2020 11 to 20 years in current department or agency 31 31 16 12 8 1 0 63 21 911
2020 More than 20 years in current department or agency 37 33 13 8 6 2 0 72 15 296
2019 Less than 3 years in current department or agency 35 34 16 9 4 2 0 70 14 1913
2019 3 to 10 years in current department or agency 26 33 17 12 10 1 0 60 23 1734
2019 11 to 20 years in current department or agency 24 36 17 13 8 1 0 61 21 1010
2019 More than 20 years in current department or agency 30 39 13 8 6 1 2 71 15 341
2018 Less than 3 years in current department or agency 35 35 14 10 4 2 0 71 15 1676
2018 3 to 10 years in current department or agency 25 34 16 14 8 1 0 60 23 1701
2018 11 to 20 years in current department or agency 25 34 17 14 9 1 0 59 23 841
2018 More than 20 years in current department or agency 32 36 12 11 6 2 1 70 17 326
2017 Less than 3 years in current department or agency 31 37 14 9 5 4 0 71 15 1530
2017 3 to 10 years in current department or agency 19 38 17 15 9 1 1 59 24 1960
2017 11 to 20 years in current department or agency 20 39 15 13 11 1 1 60 24 905
2017 More than 20 years in current department or agency 26 36 18 11 7 2 1 63 19 363

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 39 8 7 2 0 0 82 9 1461
2020 3 to 10 years in current department or agency 36 40 10 10 4 0 0 77 13 1666
2020 11 to 20 years in current department or agency 36 41 10 9 4 0 0 77 13 913
2020 More than 20 years in current department or agency 48 39 6 5 1 0 0 87 6 298

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 35 10 8 3 0 0 80 10 1454
2020 3 to 10 years in current department or agency 36 38 11 10 4 0 0 75 14 1658
2020 11 to 20 years in current department or agency 38 37 12 10 4 1 0 74 14 905
2020 More than 20 years in current department or agency 44 40 8 6 2 0 0 84 8 298

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 37 16 6 2 1 0 76 8 1450
2020 3 to 10 years in current department or agency 31 38 18 8 3 0 1 70 12 1658
2020 11 to 20 years in current department or agency 33 39 16 6 3 0 1 73 10 909
2020 More than 20 years in current department or agency 43 38 10 3 3 1 2 84 6 296

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 34 9 4 2 1 1 85 5 1456
2020 3 to 10 years in current department or agency 40 35 12 7 4 1 1 76 11 1656
2020 11 to 20 years in current department or agency 39 35 13 7 4 1 1 76 11 910
2020 More than 20 years in current department or agency 46 34 10 6 2 2 1 82 8 298

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 14 7 1 2 13 6 88 3 1457
2020 3 to 10 years in current department or agency 51 16 9 2 2 13 8 84 4 1664
2020 11 to 20 years in current department or agency 54 16 8 1 1 12 8 88 3 907
2020 More than 20 years in current department or agency 54 15 7 0 2 11 11 88 3 295

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 31 9 6 3 2 0 81 9 1457
2020 3 to 10 years in current department or agency 44 33 10 7 3 1 0 79 10 1664
2020 11 to 20 years in current department or agency 49 34 9 4 2 1 0 84 7 907
2020 More than 20 years in current department or agency 52 33 6 5 1 1 0 87 7 293

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 29 7 6 4 0 0 82 10 1455
2020 3 to 10 years in current department or agency 44 31 8 8 7 1 0 76 15 1661
2020 11 to 20 years in current department or agency 46 30 10 8 5 1 0 77 14 907
2020 More than 20 years in current department or agency 50 27 8 8 6 2 0 78 14 297

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 30 8 7 3 0 0 82 10 1455
2020 3 to 10 years in current department or agency 45 30 8 10 6 1 0 76 16 1663
2020 11 to 20 years in current department or agency 44 32 10 9 5 0 0 76 14 907
2020 More than 20 years in current department or agency 53 28 10 5 2 1 0 82 8 297

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 24 53 10 10 3 1 0 77 13 150
2020 3 to 10 years in current department or agency 24 42 13 14 4 2 1 68 19 342
2020 11 to 20 years in current department or agency 21 49 15 10 3 0 1 71 13 262
2020 More than 20 years in current department or agency 17 49 11 16 2 0 4 69 20 77
2019 Less than 3 years in current department or agency 26 42 14 10 3 2 2 71 14 196
2019 3 to 10 years in current department or agency 28 44 9 13 3 2 1 74 17 330
2019 11 to 20 years in current department or agency 30 42 12 10 3 2 0 74 14 259
2019 More than 20 years in current department or agency 27 42 19 6 4 0 3 70 10 71

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 86 14 150
2020 3 to 10 years in current department or agency 92 8 343
2020 11 to 20 years in current department or agency 88 12 263
2020 More than 20 years in current department or agency 79 21 76

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 14 35 16 21 13 0 1 49 34 133
2020 3 to 10 years in current department or agency 12 25 16 27 19 0 0 37 47 321
2020 11 to 20 years in current department or agency 12 26 20 27 15 0 0 38 42 237
2020 More than 20 years in current department or agency 12 37 20 16 13 0 2 50 29 62
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 1451
2020 3 to 10 years in current department or agency 8 92 1654
2020 11 to 20 years in current department or agency 8 92 907
2020 More than 20 years in current department or agency 10 90 299

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 1452
2020 3 to 10 years in current department or agency 11 89 1658
2020 11 to 20 years in current department or agency 12 88 908
2020 More than 20 years in current department or agency 6 94 299
2019 Less than 3 years in current department or agency 12 88 1906
2019 3 to 10 years in current department or agency 15 85 1739
2019 11 to 20 years in current department or agency 15 85 1015
2019 More than 20 years in current department or agency 13 87 338
2017 Less than 3 years in current department or agency 13 87 1532
2017 3 to 10 years in current department or agency 19 81 1955
2017 11 to 20 years in current department or agency 16 84 902
2017 More than 20 years in current department or agency 12 88 361
2014 Less than 3 years in current department or agency 14 86 901
2014 3 to 10 years in current department or agency 15 85 2015
2014 11 to 20 years in current department or agency 14 86 728
2014 More than 20 years in current department or agency 12 88 378

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 39 61 143
2020 3 to 10 years in current department or agency 52 48 176
2020 11 to 20 years in current department or agency 57 43 107
2020 More than 20 years in current department or agency 74 26 18

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 75 25 144
2020 3 to 10 years in current department or agency 74 26 176
2020 11 to 20 years in current department or agency 72 28 108
2020 More than 20 years in current department or agency 79 21 18
2019 Less than 3 years in current department or agency 86 14 230
2019 3 to 10 years in current department or agency 82 18 257
2019 11 to 20 years in current department or agency 75 25 150
2019 More than 20 years in current department or agency 58 42 43
2017 Less than 3 years in current department or agency 78 22 200
2017 3 to 10 years in current department or agency 81 19 378
2017 11 to 20 years in current department or agency 80 20 147
2017 More than 20 years in current department or agency 72 28 44
2014 Less than 3 years in current department or agency 79 21 123
2014 3 to 10 years in current department or agency 76 24 297
2014 11 to 20 years in current department or agency 77 23 105
2014 More than 20 years in current department or agency 78 22 45

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 34 8 7 1 2 0 84 8 108
2020 3 to 10 years in current department or agency 42 38 5 11 4 0 0 80 15 131
2020 11 to 20 years in current department or agency 46 30 10 10 4 0 0 76 14 78
2020 More than 20 years in current department or agency 59 21 0 13 7 0 0 80 20 14
2019 Less than 3 years in current department or agency 57 26 5 6 2 3 2 86 8 195
2019 3 to 10 years in current department or agency 51 30 6 9 3 1 0 82 12 207
2019 11 to 20 years in current department or agency 45 30 7 15 4 0 0 74 18 108
2019 More than 20 years in current department or agency 67 25 0 8 0 0 0 92 8 25
2017 Less than 3 years in current department or agency 55 28 6 7 2 0 2 84 9 157
2017 3 to 10 years in current department or agency 55 29 6 5 3 0 1 85 9 307
2017 11 to 20 years in current department or agency 55 32 1 8 4 0 0 87 12 117
2017 More than 20 years in current department or agency 52 36 11 2 0 0 0 87 2 31
2014 Less than 3 years in current department or agency 57 29 4 7 1 0 1 87 8 98
2014 3 to 10 years in current department or agency 54 33 5 6 1 0 1 88 7 228
2014 11 to 20 years in current department or agency 42 35 15 4 2 1 0 79 6 82
2014 More than 20 years in current department or agency 40 42 3 12 3 0 0 82 15 35

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 29 9 5 3 2 3 83 8 1457
2020 3 to 10 years in current department or agency 43 30 11 8 4 2 2 76 12 1660
2020 11 to 20 years in current department or agency 45 29 11 7 3 2 2 78 11 912
2020 More than 20 years in current department or agency 49 25 9 4 5 4 4 81 10 296
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 44 18 2 56 44 1462
2020 3 to 10 years in current department or agency 42 42 16 0 50 50 1667
2020 11 to 20 years in current department or agency 34 48 17 0 58 42 913
2020 More than 20 years in current department or agency 30 58 12 1 66 34 298

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 38 62 507
2020 3 to 10 years in current department or agency 31 69 683
2020 11 to 20 years in current department or agency 37 63 314
2020 More than 20 years in current department or agency 40 60 87

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 13 21 18 16 26 2 5 37 44 505
2020 3 to 10 years in current department or agency 10 17 18 18 31 1 5 29 52 683
2020 11 to 20 years in current department or agency 10 21 17 16 29 2 7 34 48 314
2020 More than 20 years in current department or agency 10 27 14 12 25 1 12 43 42 88

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 18 13 21 37 1 2 27 59 507
2020 3 to 10 years in current department or agency 5 11 15 23 45 1 0 16 69 683
2020 11 to 20 years in current department or agency 5 17 12 21 42 1 2 22 65 315
2020 More than 20 years in current department or agency 8 22 14 15 41 0 1 30 56 86

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 18 13 6 7 3 11 70 15 1457
2020 3 to 10 years in current department or agency 35 22 15 10 10 1 6 61 22 1660
2020 11 to 20 years in current department or agency 35 20 15 11 10 1 8 60 23 912
2020 More than 20 years in current department or agency 46 15 11 7 7 1 12 71 16 297
2019 Less than 3 years in current department or agency 40 18 14 9 10 1 7 63 21 1885
2019 3 to 10 years in current department or agency 35 16 16 12 15 1 5 55 28 1706
2019 11 to 20 years in current department or agency 35 17 15 11 15 1 6 56 28 997
2019 More than 20 years in current department or agency 45 14 10 6 11 1 12 69 20 332
2018 Less than 3 years in current department or agency 35 18 15 11 12 2 8 58 25 1671
2018 3 to 10 years in current department or agency 37 16 14 12 16 1 5 56 29 1701
2018 11 to 20 years in current department or agency 39 15 13 11 14 1 7 59 27 840
2018 More than 20 years in current department or agency 46 15 10 8 9 1 11 70 19 326
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