2020 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 106. Please indicate your occupational group and level. Occupational group and level - NU

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 25 63 0 13 0 0 0 88 13 16

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 69 25 0 0 0 0 6 100 0 16
2017 NU 67 24 9 0 0 0 0 91 0 16
2017 NU-03 59 30 11 0 0 0 0 89 0 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 38 50 6 6 0 0 0 88 6 16
2019 NU 24 56 0 12 8 0 0 80 20 25
2019 NU-03 25 63 0 0 13 0 0 88 13 16
2017 NU 36 45 6 6 6 0 0 82 12 16
2017 NU-03 30 48 7 7 7 0 0 78 15 13

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 19 25 19 19 19 0 0 44 38 16
2019 NU 20 36 12 12 20 0 0 56 32 25
2019 NU-03 19 38 19 6 19 0 0 56 25 16
2018 NU 12 44 16 16 12 0 0 56 28 25
2018 NU-03 12 29 18 24 18 0 0 41 41 17
2017 NU 6 30 43 12 9 0 0 36 21 16
2017 NU-03 7 22 45 15 11 0 0 30 26 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 38 25 13 19 6 0 0 63 25 16
2019 NU 44 24 8 16 8 0 0 68 24 25
2019 NU-03 38 25 13 13 13 0 0 63 25 16
2017 NU 43 36 9 6 6 0 0 79 12 16
2017 NU-03 37 37 11 7 7 0 0 74 15 13

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 38 38 6 13 0 0 6 80 13 16
2019 NU 40 36 4 0 16 0 4 79 17 25
2019 NU-03 38 31 6 0 19 0 6 73 20 16
2018 NU 28 32 16 16 8 0 0 60 24 25
2018 NU-03 24 29 18 18 12 0 0 53 29 17
2017 NU 45 32 0 16 6 0 0 78 22 15
2017 NU-03 48 24 0 20 8 0 0 72 28 12

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 31 56 0 13 0 0 0 88 13 16
2019 NU 32 44 4 8 12 0 0 76 20 25
2019 NU-03 25 50 0 6 19 0 0 75 25 16
2018 NU 28 40 4 12 16 0 0 68 28 25
2018 NU-03 29 35 0 12 24 0 0 65 35 17
2017 NU 18 43 0 33 6 0 0 61 39 16
2017 NU-03 15 45 0 33 7 0 0 59 41 13

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 25 50 6 6 13 0 0 75 19 16
2019 NU 16 36 16 4 28 0 0 52 32 25
2019 NU-03 13 38 13 6 31 0 0 50 38 16
2018 NU 13 29 13 25 21 0 0 42 46 24
2018 NU-03 6 29 12 24 29 0 0 35 53 17
2017 NU 6 43 15 18 12 0 6 52 32 16
2017 NU-03 7 45 18 15 15 0 0 52 30 13

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 31 44 19 6 0 0 0 75 6 16
2019 NU 24 40 12 12 12 0 0 64 24 25
2019 NU-03 25 31 19 13 13 0 0 56 25 16
2018 NU 20 52 8 12 8 0 0 72 20 25
2018 NU-03 18 47 12 12 12 0 0 65 24 17
2017 NU 12 67 12 9 0 0 0 79 9 16
2017 NU-03 15 67 7 11 0 0 0 82 11 13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 56 44 0 0 0 0 0 100 0 16
2019 NU 40 44 4 4 8 0 0 84 12 25
2019 NU-03 44 38 6 0 13 0 0 81 13 16
2018 NU 40 48 8 4 0 0 0 88 4 25
2018 NU-03 35 47 12 6 0 0 0 82 6 17
2017 NU 30 61 0 9 0 0 0 91 9 16
2017 NU-03 30 59 0 11 0 0 0 89 11 13

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 40 40 7 0 13 0 0 80 13 15
2019 NU 24 44 8 4 20 0 0 68 24 25
2019 NU-03 13 50 6 6 25 0 0 63 31 16
2018 NU 20 44 4 20 12 0 0 64 32 25
2018 NU-03 12 47 6 18 18 0 0 59 35 17
2017 NU 12 49 6 27 6 0 0 61 33 16
2017 NU-03 15 45 7 26 7 0 0 59 33 13

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 60 33 7 0 0 0 0 93 0 15
2019 NU 52 36 4 4 4 0 0 88 8 25
2019 NU-03 56 31 0 6 6 0 0 88 13 16
2018 NU 58 25 8 8 0 0 0 83 8 24
2018 NU-03 53 35 6 6 0 0 0 88 6 17
2017 NU 36 45 12 6 0 0 0 82 6 16
2017 NU-03 37 48 7 7 0 0 0 85 7 13

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 31 44 0 19 6 0 0 75 25 16
2019 NU 32 24 16 8 20 0 0 56 28 25
2019 NU-03 25 25 19 6 25 0 0 50 31 16
2018 NU 28 40 12 12 8 0 0 68 20 25
2018 NU-03 18 41 18 12 12 0 0 59 24 17
2017 NU 18 70 6 6 0 0 0 88 6 16
2017 NU-03 7 85 0 7 0 0 0 93 7 13

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 31 31 13 13 13 0 0 63 25 16
2019 NU 20 28 20 8 24 0 0 48 32 25
2019 NU-03 13 25 31 0 31 0 0 38 31 16
2018 NU 33 42 13 4 8 0 0 75 13 24
2018 NU-03 19 56 6 6 13 0 0 75 19 16
2017 NU 30 45 18 0 6 0 0 76 6 16
2017 NU-03 22 48 22 0 7 0 0 70 7 13

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 25 38 19 13 6 0 0 63 19 16
2019 NU 24 36 8 16 16 0 0 60 32 25
2019 NU-03 19 44 13 6 19 0 0 63 25 16
2018 NU 20 52 0 8 20 0 0 72 28 25
2018 NU-03 12 53 0 12 24 0 0 65 35 17
2017 NU 18 43 6 21 12 0 0 61 33 16
2017 NU-03 7 52 0 26 15 0 0 59 41 13

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 38 50 13 0 0 0 0 88 0 16
2019 NU 44 40 4 4 8 0 0 84 12 25
2019 NU-03 38 44 0 6 13 0 0 81 19 16
2018 NU 36 40 8 8 8 0 0 76 16 25
2018 NU-03 35 35 6 12 12 0 0 71 24 17
2017 NU 30 51 12 6 0 0 0 82 6 16
2017 NU-03 22 63 7 7 0 0 0 85 7 13

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 13 31 25 19 13 0 0 44 31 16
2019 NU 24 16 32 4 24 0 0 40 28 25
2019 NU-03 25 19 25 0 31 0 0 44 31 16
2018 NU 28 28 16 8 20 0 0 56 28 25
2018 NU-03 24 29 18 6 24 0 0 53 29 17
2017 NU 18 43 27 0 12 0 0 61 12 16
2017 NU-03 15 37 33 0 15 0 0 52 15 13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 6 19 50 13 13 0 0 25 25 16
2019 NU 20 24 28 16 12 0 0 28 44 25
2019 NU-03 19 13 31 25 13 0 0 38 31 16
2018 NU 29 21 42 8 0 0 0 8 50 24
2018 NU-03 38 13 38 13 0 0 0 13 50 16
2017 NU 6 27 36 24 6 0 0 30 33 16
2017 NU-03 7 33 37 15 7 0 0 22 41 13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 25 25 13 25 13 0 0 38 50 16
2019 NU 20 28 24 12 16 0 0 28 48 25
2019 NU-03 25 31 25 6 13 0 0 19 56 16
2018 NU 17 25 29 25 4 0 0 29 42 24
2018 NU-03 25 25 25 19 6 0 0 25 50 16
2017 NU 0 27 12 36 18 0 6 58 29 16
2017 NU-03 0 33 15 30 15 0 7 48 36 13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 19 6 31 25 19 0 0 44 25 16
2019 NU 24 24 28 8 12 0 4 21 50 25
2019 NU-03 25 19 38 6 6 0 6 13 47 16
2018 NU 32 24 24 16 0 4 0 17 58 25
2018 NU-03 35 29 24 6 0 6 0 6 69 17
2017 NU 18 15 18 24 24 0 0 49 33 16
2017 NU-03 22 11 22 22 22 0 0 45 33 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 0 6 56 13 25 0 0 38 6 16
2019 NU 12 12 24 32 16 0 4 50 25 25
2019 NU-03 19 13 19 25 19 0 6 47 33 16
2018 NU 8 17 38 25 13 0 0 38 25 24
2018 NU-03 13 19 31 25 13 0 0 38 31 16
2017 NU 0 6 36 33 24 0 0 57 6 16
2017 NU-03 0 7 37 33 22 0 0 55 7 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 38 13 25 13 13 0 0 25 50 16
2019 NU 28 32 16 8 12 0 4 21 63 25
2019 NU-03 25 31 19 6 13 0 6 20 60 16
2018 NU 50 17 13 21 0 0 0 21 67 24
2018 NU-03 56 13 13 19 0 0 0 19 69 16
2017 NU 24 27 24 18 6 0 0 24 51 16
2017 NU-03 30 33 15 15 7 0 0 22 63 13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 38 13 31 13 6 0 0 19 50 16
2019 NU 33 21 25 13 4 0 4 17 57 24
2019 NU-03 47 27 13 0 7 0 7 7 79 15
2018 NU 21 25 25 29 0 0 0 29 46 24
2018 NU-03 31 31 19 19 0 0 0 19 63 16
2017 NU 18 15 12 12 36 6 0 52 35 16
2017 NU-03 22 18 15 7 30 7 0 40 44 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 6 44 25 13 13 0 0 25 50 16
2019 NU 33 13 17 25 8 0 4 35 48 24
2019 NU-03 31 13 19 25 6 0 6 33 47 16
2018 NU 25 33 25 13 4 0 0 17 58 24
2018 NU-03 31 38 19 13 0 0 0 13 69 16
2017 NU 18 12 24 39 6 0 0 45 30 16
2017 NU-03 22 15 15 41 7 0 0 48 37 13

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 13 19 31 25 13 0 0 38 31 16
2019 NU 12 8 24 40 16 0 0 56 20 25
2019 NU-03 6 6 25 50 13 0 0 63 13 16
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 19 38 31 6 6 0 0 56 13 16
2019 NU 12 36 16 8 28 0 0 48 36 25
2019 NU-03 6 38 19 13 25 0 0 44 38 16
2018 NU 0 48 16 16 20 0 0 48 36 25
2018 NU-03 0 47 18 18 18 0 0 47 35 17
2017 NU 0 49 6 21 18 6 0 52 42 16
2017 NU-03 0 45 7 26 22 0 0 45 48 13

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 38 50 0 6 6 0 0 88 13 16
2019 NU 24 32 12 8 24 0 0 56 32 25
2019 NU-03 13 38 13 13 25 0 0 50 38 16
2018 NU 28 28 8 20 16 0 0 56 36 25
2018 NU-03 18 35 6 24 18 0 0 53 41 17
2017 NU 12 57 12 12 6 0 0 70 18 16
2017 NU-03 7 63 7 15 7 0 0 70 22 13

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 63 13 13 6 6 0 0 75 13 16
2019 NU 40 28 4 12 16 0 0 68 28 25
2019 NU-03 25 44 6 6 19 0 0 69 25 16
2018 NU 36 36 4 16 8 0 0 72 24 25
2018 NU-03 29 35 6 18 12 0 0 65 29 17
2017 NU 18 57 6 12 6 0 0 76 18 16
2017 NU-03 15 55 7 15 7 0 0 70 22 13

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 44 25 25 6 0 0 0 69 6 16
2019 NU 28 40 8 4 20 0 0 68 24 25
2019 NU-03 19 44 13 6 19 0 0 63 25 16
2018 NU 21 50 17 8 4 0 0 71 13 24
2018 NU-03 13 56 19 6 6 0 0 69 13 16

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 50 19 13 6 6 6 0 73 13 16
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 50 31 6 0 13 0 0 81 13 16
2019 NU 32 16 24 4 16 0 8 52 22 25
2019 NU-03 19 19 25 6 19 0 13 43 29 16

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 38 44 6 0 13 0 0 81 13 16
2019 NU 20 32 16 12 20 0 0 52 32 25
2019 NU-03 19 31 19 13 19 0 0 50 31 16
2018 NU 20 48 16 12 4 0 0 68 16 25
2018 NU-03 24 41 18 12 6 0 0 65 18 17
2017 NU 30 45 6 6 0 12 0 86 7 16
2017 NU-03 30 55 7 0 0 7 0 92 0 13

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 38 31 13 6 6 6 0 73 13 16

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 31 50 13 0 6 0 0 81 6 16
2019 NU 36 24 12 12 16 0 0 60 28 25
2019 NU-03 31 25 13 13 19 0 0 56 31 16
2018 NU 29 38 21 8 4 0 0 67 13 24
2018 NU-03 31 31 19 13 6 0 0 63 19 16
2017 NU 49 33 6 12 0 0 0 82 12 16
2017 NU-03 45 41 7 7 0 0 0 85 7 13

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NU 44 56 16

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 44 19 13 13 6 0 6 67 20 16

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 60 13 20 0 7 0 0 73 7 15
2019 NU 40 28 0 16 16 0 0 68 32 25
2019 NU-03 31 31 0 19 19 0 0 63 38 16
2018 NU 54 13 17 8 8 0 0 67 17 24
2018 NU-03 63 0 19 6 13 0 0 63 19 16
2017 NU 67 24 0 9 0 0 0 91 9 16
2017 NU-03 59 30 0 11 0 0 0 89 11 13
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 44 6 38 0 13 0 0 50 13 16
2019 NU 24 36 16 8 12 4 0 63 21 25
2019 NU-03 25 44 6 6 19 0 0 69 25 16
2018 NU 21 29 29 8 13 0 0 50 21 24
2018 NU-03 19 19 38 6 19 0 0 38 25 16
2017 NU 30 36 21 6 0 6 0 71 6 16
2017 NU-03 22 45 18 7 0 7 0 72 8 13

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 38 13 31 6 13 0 0 50 19 16
2019 NU 24 36 8 20 12 0 0 60 32 25
2019 NU-03 25 38 6 13 19 0 0 63 31 16
2018 NU 16 28 28 8 20 0 0 44 28 25
2018 NU-03 18 18 29 6 29 0 0 35 35 17
2017 NU 6 49 18 21 0 6 0 58 22 16
2017 NU-03 0 52 15 26 0 7 0 56 28 13

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 38 6 31 13 13 0 0 44 25 16
2019 NU 20 20 24 16 16 4 0 42 33 25
2019 NU-03 19 25 19 13 19 6 0 47 33 16
2018 NU 17 13 21 29 21 0 0 29 50 24
2018 NU-03 19 6 19 25 31 0 0 25 56 16
2017 NU 12 43 12 15 18 0 0 55 33 16
2017 NU-03 0 52 7 18 22 0 0 52 41 13

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 31 25 6 19 19 0 0 56 38 16
2019 NU 8 44 8 20 20 0 0 52 40 25
2019 NU-03 6 44 6 19 25 0 0 50 44 16
2018 NU 8 29 13 33 17 0 0 38 50 24
2018 NU-03 6 13 19 38 25 0 0 19 63 16
2017 NU 12 36 12 39 0 0 0 49 39 16
2017 NU-03 0 45 15 41 0 0 0 45 41 13

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 31 13 6 6 0 31 13 78 11 16
2019 NU 28 8 12 0 16 24 12 56 25 25
2019 NU-03 6 13 19 0 25 19 19 30 40 16
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 31 31 19 19 0 0 0 63 19 16
2019 NU 36 24 16 8 16 0 0 60 24 25
2019 NU-03 31 25 19 0 25 0 0 56 25 16
2018 NU 20 20 12 36 12 0 0 40 48 25
2018 NU-03 18 18 12 35 18 0 0 35 53 17
2017 NU 30 49 6 15 0 0 0 79 15 16
2017 NU-03 30 45 7 18 0 0 0 74 18 13

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 6 44 13 25 13 0 0 50 38 16
2019 NU 16 20 12 36 16 0 0 36 52 25
2019 NU-03 6 19 19 38 19 0 0 25 56 16

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 38 13 31 6 6 6 0 53 13 16
2019 NU 20 28 28 4 16 4 0 50 21 25
2019 NU-03 13 25 31 6 25 0 0 38 31 16
2018 NU 20 36 32 8 4 0 0 56 12 25
2018 NU-03 24 29 35 6 6 0 0 53 12 17
2017 NU 36 24 6 18 0 15 0 71 21 16
2017 NU-03 30 30 7 15 0 18 0 73 18 13

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 44 25 13 6 13 0 0 69 19 16
2019 NU 20 20 32 12 12 4 0 42 25 25
2019 NU-03 19 13 44 6 19 0 0 31 25 16
2018 NU 12 32 20 32 4 0 0 44 36 25
2018 NU-03 12 29 24 29 6 0 0 41 35 17

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 27 13 27 7 20 7 0 43 29 15
2019 NU 20 16 16 20 28 0 0 36 48 25
2019 NU-03 13 13 19 25 31 0 0 25 56 16
2018 NU 4 28 20 20 24 4 0 33 46 25
2018 NU-03 0 24 24 24 24 6 0 25 50 17
2017 NU 19 26 16 6 6 26 0 61 17 15
2017 NU-03 8 32 20 8 8 24 0 53 21 12

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 25 25 19 13 6 6 6 57 21 16
2019 NU 16 40 4 24 16 0 0 56 40 25
2019 NU-03 13 31 6 25 25 0 0 44 50 16
2018 NU 4 40 24 12 16 4 0 46 29 25
2018 NU-03 0 29 29 12 24 6 0 31 38 17
2017 NU 24 43 6 27 0 0 0 67 27 16
2017 NU-03 15 45 7 33 0 0 0 59 33 13

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 6 13 25 13 25 6 13 23 46 16
2019 NU 0 28 16 12 40 0 4 29 54 25
2019 NU-03 0 25 13 13 44 0 6 27 60 16
2018 NU 4 20 12 16 44 4 0 25 63 25
2018 NU-03 0 18 12 18 47 6 0 19 69 17
2017 NU 6 6 24 21 30 6 6 14 59 16
2017 NU-03 0 7 30 18 30 7 7 9 56 13

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 44 25 19 6 6 0 0 69 13 16
2019 NU 48 20 20 8 0 0 4 71 8 25
2019 NU-03 50 19 19 6 0 0 6 73 7 16

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 31 25 25 13 6 0 0 56 19 16
2019 NU 20 32 20 16 12 0 0 52 28 25
2019 NU-03 19 25 19 19 19 0 0 44 38 16

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 88 0 0 6 0 6 0 93 7 16
2019 NU 64 8 4 0 8 4 12 86 10 25
2019 NU-03 56 0 6 0 13 6 19 75 17 16

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 63 6 19 6 0 6 0 73 7 16
2019 NU 68 4 4 0 0 4 20 95 0 25
2019 NU-03 56 0 6 0 0 6 31 90 0 16

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 25 44 13 6 13 0 0 69 19 16
2019 NU 28 28 12 16 16 0 0 56 32 25
2019 NU-03 13 31 19 13 25 0 0 44 38 16
2018 NU 16 40 16 16 12 0 0 56 28 25
2018 NU-03 6 29 24 24 18 0 0 35 41 17
2017 NU 36 36 12 9 6 0 0 73 15 16
2017 NU-03 30 37 15 11 7 0 0 67 18 13

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 50 25 19 0 6 0 0 75 6 16
2019 NU 33 29 17 13 8 0 0 63 21 24
2019 NU-03 25 31 19 13 13 0 0 56 25 16
2018 NU 32 44 8 4 8 4 0 79 13 25
2018 NU-03 24 47 12 0 12 6 0 75 13 17
2017 NU 43 36 21 0 0 0 0 79 0 16
2017 NU-03 37 45 18 0 0 0 0 82 0 13

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 50 13 13 6 6 13 0 71 14 16
2019 NU 36 28 16 12 8 0 0 64 20 25
2019 NU-03 19 38 19 13 13 0 0 56 25 16
2018 NU 32 52 12 0 4 0 0 84 4 25
2018 NU-03 18 59 18 0 6 0 0 76 6 17
2017 NU 30 36 21 0 0 12 0 76 0 16
2017 NU-03 22 45 18 0 0 15 0 79 0 13

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 44 25 13 0 6 13 0 79 7 16

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 50 25 0 6 6 13 0 86 14 16

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 50 31 13 0 6 0 0 81 6 16
2019 NU 42 33 4 8 13 0 0 75 21 24
2019 NU-03 38 31 6 6 19 0 0 69 25 16
2018 NU 28 52 4 8 8 0 0 80 16 25
2018 NU-03 12 71 0 6 12 0 0 82 18 17
2017 NU 43 45 12 0 0 0 0 88 0 16
2017 NU-03 37 55 7 0 0 0 0 93 0 13

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 50 6 19 19 6 0 0 56 25 16
2019 NU 36 24 12 12 16 0 0 60 28 25
2019 NU-03 31 25 13 13 19 0 0 56 31 16
2018 NU 24 24 24 16 12 0 0 48 28 25
2018 NU-03 12 24 29 18 18 0 0 35 35 17
2017 NU 18 49 12 9 12 0 0 67 21 16
2017 NU-03 7 59 7 11 15 0 0 67 26 13

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 44 25 25 0 6 0 0 69 6 16
2019 NU 28 36 16 8 12 0 0 64 20 25
2019 NU-03 19 38 19 6 19 0 0 56 25 16
2018 NU 16 36 20 16 12 0 0 52 28 25
2018 NU-03 6 35 24 18 18 0 0 41 35 17
2017 NU 12 49 6 33 0 0 0 61 33 16
2017 NU-03 0 59 0 41 0 0 0 59 41 13

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 44 13 13 19 13 0 0 56 31 16
2019 NU 35 13 22 17 9 4 0 50 27 23
2019 NU-03 33 13 13 20 13 7 0 50 36 15
2018 NU 20 40 16 0 20 4 0 63 21 25
2018 NU-03 6 41 18 0 29 6 0 50 31 17
2017 NU 24 43 21 6 0 6 0 71 6 16
2017 NU-03 15 52 18 7 0 7 0 72 8 13
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 NU 6 56 38 16
2019 NU 8 48 44 25
2019 NU-03 13 44 44 16
2018 NU 16 36 48 25
2018 NU-03 18 35 47 17
2017 NU 6 43 51 16
2017 NU-03 0 45 55 13
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 NU 28 72 25
2019 NU-03 31 69 16

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 6 13 25 6 6 38 6 33 22 16
2019 NU 4 16 20 12 24 16 8 26 47 25
2019 NU-03 6 6 25 13 25 19 6 17 50 16
2018 NU 0 24 36 16 8 16 0 29 29 25
2018 NU-03 0 29 29 12 12 18 0 36 29 17
2017 NU 6 18 24 6 6 33 6 40 20 16
2017 NU-03 7 15 22 7 7 33 7 38 25 13

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 25 44 19 6 6 0 0 69 13 16
2019 NU 28 36 16 4 12 4 0 67 17 25
2019 NU-03 25 31 19 0 19 6 0 60 20 16
2018 NU 24 44 20 0 8 4 0 71 8 25
2018 NU-03 18 47 18 0 12 6 0 69 13 17
2017 NU 12 43 18 0 0 27 0 75 0 16
2017 NU-03 15 37 22 0 0 26 0 70 0 13
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 6 19 19 6 6 38 6 44 22 16
2019 NU 13 13 17 4 8 33 13 46 23 24
2019 NU-03 13 7 20 7 13 27 13 33 33 15
2018 NU 4 20 32 4 4 28 8 38 13 25
2018 NU-03 0 24 24 0 6 41 6 44 11 17
2017 NU 0 24 18 0 0 57 0 57 0 16
2017 NU-03 0 22 22 0 0 55 0 50 0 13

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 25 25 19 6 6 19 0 62 15 16
2019 NU 24 28 8 4 12 20 4 68 21 25
2019 NU-03 25 31 6 6 19 13 0 64 29 16
2018 NU 12 44 20 4 4 16 0 67 10 25
2018 NU-03 6 41 24 0 6 24 0 62 8 17
2017 NU 24 49 12 0 0 15 0 86 0 16
2017 NU-03 30 37 15 0 0 18 0 82 0 13
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 6 25 50 13 6 0 0 31 19 16

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 19 19 19 25 19 0 0 38 44 16
2019 NU 16 16 4 20 44 0 0 32 64 25
2019 NU-03 19 19 0 19 44 0 0 38 63 16
2018 NU 0 32 8 24 36 0 0 32 60 25
2018 NU-03 0 35 6 18 41 0 0 35 59 17
2017 NU 6 18 18 12 39 0 6 26 55 16
2017 NU-03 0 15 22 7 48 0 7 16 60 13

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 13 13 25 6 44 0 0 25 50 16
2019 NU 16 16 28 8 32 0 0 32 40 25
2019 NU-03 19 19 19 6 38 0 0 38 44 16
2018 NU 12 12 32 12 32 0 0 24 44 25
2018 NU-03 6 12 29 12 41 0 0 18 53 17
2017 NU 24 6 33 12 24 0 0 30 36 16
2017 NU-03 22 7 33 7 30 0 0 30 37 13

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 27 13 33 13 13 0 0 40 27 15
2019 NU 24 44 20 0 12 0 0 68 12 25
2019 NU-03 25 44 19 0 13 0 0 69 13 16
2018 NU 16 16 36 16 16 0 0 32 32 25
2018 NU-03 6 24 24 24 24 0 0 29 47 17
2017 NU 30 27 36 0 6 0 0 57 6 16
2017 NU-03 30 33 30 0 7 0 0 63 7 13

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 6 25 6 13 50 0 0 31 63 16
2019 NU 17 13 21 17 33 0 0 29 50 24
2019 NU-03 19 13 19 13 38 0 0 31 50 16
2018 NU 12 12 12 32 32 0 0 24 64 25
2018 NU-03 12 12 6 29 41 0 0 24 71 17
2017 NU 18 18 12 0 51 0 0 36 51 16
2017 NU-03 22 0 15 0 63 0 0 22 63 13

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 38 19 25 13 0 0 6 60 13 16
2019 NU 44 24 20 0 4 0 8 74 4 25
2019 NU-03 44 19 19 0 6 0 13 71 7 16
2018 NU 28 48 4 12 4 0 4 79 17 25
2018 NU-03 24 47 6 12 6 0 6 75 19 17
2017 NU 36 18 21 6 6 0 12 62 14 16
2017 NU-03 30 15 26 7 7 0 15 52 17 13

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 19 19 44 13 6 0 0 38 19 16
2019 NU 16 28 32 16 8 0 0 44 24 25
2019 NU-03 19 25 25 19 13 0 0 44 31 16
2018 NU 4 38 29 13 17 0 0 42 29 24
2018 NU-03 6 38 25 6 25 0 0 44 31 16
2017 NU 24 24 18 12 21 0 0 49 33 16
2017 NU-03 30 22 15 15 18 0 0 52 33 13

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 13 13 44 19 13 0 0 25 31 16

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 31 38 13 13 6 0 0 69 19 16
2019 NU 16 40 8 4 32 0 0 56 36 25
2019 NU-03 19 31 13 6 31 0 0 50 38 16
2018 NU 8 21 21 42 8 0 0 29 50 24
2018 NU-03 6 24 18 41 12 0 0 29 53 17
2017 NU 12 43 30 9 6 0 0 55 15 16
2017 NU-03 7 52 22 11 7 0 0 59 18 13

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 25 31 25 13 6 0 0 56 19 16
2019 NU 20 32 32 12 4 0 0 52 16 25
2019 NU-03 25 31 25 13 6 0 0 56 19 16
2018 NU 12 40 16 12 20 0 0 52 32 25
2018 NU-03 18 29 6 18 29 0 0 47 47 17
2017 NU 18 30 45 0 6 0 0 49 6 16
2017 NU-03 15 37 41 0 7 0 0 52 7 13

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 31 38 19 13 0 0 0 69 13 16
2019 NU 24 28 24 16 8 0 0 52 24 25
2019 NU-03 31 31 19 19 0 0 0 63 19 16
2018 NU 25 25 21 8 21 0 0 50 29 24
2018 NU-03 19 25 19 13 25 0 0 44 38 16
2017 NU 18 49 12 15 6 0 0 67 21 16
2017 NU-03 15 59 0 18 7 0 0 74 26 13

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 47 27 13 13 0 0 0 73 13 15
2019 NU 33 17 17 8 25 0 0 50 33 24
2019 NU-03 33 7 20 13 27 0 0 40 40 15

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 44 19 31 6 0 0 0 63 6 16

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 25 38 13 13 13 0 0 63 25 16
2019 NU 40 28 28 0 4 0 0 68 4 25
2019 NU-03 44 19 31 0 6 0 0 63 6 16
2018 NU 28 28 16 16 12 0 0 56 28 25
2018 NU-03 29 29 6 18 18 0 0 59 35 17
2017 NU 30 51 12 0 6 0 0 82 6 16
2017 NU-03 30 55 7 0 7 0 0 85 7 13

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 60 13 27 0 0 0 0 73 0 15
2019 NU 44 24 20 8 4 0 0 68 12 25
2019 NU-03 38 31 13 13 6 0 0 69 19 16
2018 NU 32 20 28 8 12 0 0 52 20 25
2018 NU-03 29 12 35 6 18 0 0 41 24 17
2017 NU 45 30 12 12 0 0 0 76 12 16
2017 NU-03 41 30 15 15 0 0 0 70 15 13

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 38 25 19 6 13 0 0 63 19 16

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 63 19 19 0 0 0 0 81 0 16
2019 NU 64 12 4 4 4 0 12 86 9 25
2019 NU-03 56 13 6 6 6 0 13 79 14 16
2018 NU 56 16 20 4 4 0 0 72 8 25
2018 NU-03 53 12 24 6 6 0 0 65 12 17

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 75 13 6 0 6 0 0 88 6 16
2019 NU 68 0 4 8 12 0 8 74 22 25
2019 NU-03 69 0 0 13 13 0 6 73 27 16
2018 NU 48 12 8 12 12 4 4 65 26 25
2018 NU-03 41 18 6 12 12 6 6 67 27 17
2017 NU 82 12 0 0 6 0 0 94 6 16
2017 NU-03 78 15 0 0 7 0 0 93 7 13

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 69 13 6 6 6 0 0 81 13 16
2019 NU 46 17 8 13 13 0 4 65 26 24
2019 NU-03 40 20 13 20 0 0 7 64 21 15
2018 NU 32 24 16 8 20 0 0 56 28 25
2018 NU-03 41 18 12 6 24 0 0 59 29 17
2017 NU 18 57 12 6 6 0 0 76 12 16
2017 NU-03 7 63 15 7 7 0 0 70 15 13

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 73 13 0 0 13 0 0 87 13 15
2019 NU 54 17 13 8 8 0 0 71 17 24
2019 NU-03 50 19 13 6 13 0 0 69 19 16
2018 NU 38 21 8 21 13 0 0 58 33 24
2018 NU-03 38 6 6 31 19 0 0 44 50 16
2017 NU 55 24 15 0 6 0 0 79 6 16
2017 NU-03 45 30 18 0 7 0 0 74 7 13

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 75 13 0 0 6 0 6 93 7 16
2019 NU 54 4 0 4 0 0 38 93 7 24
2019 NU-03 44 0 0 6 0 0 50 88 13 16
2018 NU 48 16 8 8 0 0 20 80 10 25
2018 NU-03 53 12 6 12 0 0 18 79 14 17
2017 NU 43 24 6 6 0 0 21 85 8 16
2017 NU-03 45 22 0 7 0 0 26 90 10 13

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 69 25 6 0 0 0 0 94 0 16
2019 NU 64 24 8 0 0 0 4 92 0 25
2019 NU-03 63 25 6 0 0 0 6 93 0 16
2018 NU 32 40 8 8 12 0 0 72 20 25
2018 NU-03 35 35 6 12 12 0 0 71 24 17
2017 NU 27 43 24 0 0 0 6 74 0 16
2017 NU-03 26 45 22 0 0 0 7 76 0 13

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 69 25 6 0 0 0 0 94 0 16
2019 NU 60 20 8 4 4 0 4 83 8 25
2019 NU-03 56 25 6 0 6 0 6 87 7 16
2018 NU 52 16 12 8 12 0 0 68 20 25
2018 NU-03 41 18 12 12 18 0 0 59 29 17
2017 NU 57 30 0 0 6 0 6 94 6 16
2017 NU-03 55 30 0 0 7 0 7 92 8 13

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 44 31 19 0 6 0 0 75 6 16
2019 NU 52 28 12 4 0 0 4 83 4 25
2019 NU-03 44 31 13 6 0 0 6 80 7 16
2018 NU 48 44 0 4 4 0 0 92 8 25
2018 NU-03 47 41 0 6 6 0 0 88 12 17
2017 NU 55 18 21 0 0 0 6 78 0 16
2017 NU-03 52 15 26 0 0 0 7 72 0 13

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 25 31 25 13 6 0 0 56 19 16

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 19 38 31 0 13 0 0 56 13 16
2019 NU 12 24 40 16 8 0 0 36 24 25
2019 NU-03 19 25 38 6 13 0 0 44 19 16
2018 NU 12 28 28 12 20 0 0 40 32 25
2018 NU-03 18 29 18 6 29 0 0 47 35 17
2017 NU 12 30 45 6 6 0 0 43 12 16
2017 NU-03 7 37 41 7 7 0 0 45 15 13

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 19 6 44 31 0 0 0 31 25 16
2019 NU 16 24 36 16 8 0 0 24 40 25
2019 NU-03 19 19 38 13 13 0 0 25 38 16
2018 NU 32 12 32 20 4 0 0 24 44 25
2018 NU-03 35 6 29 24 6 0 0 29 41 17
2017 NU 12 12 51 24 0 0 0 24 24 16
2017 NU-03 15 7 55 22 0 0 0 22 22 13

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 44 38 0 13 6 0 0 81 19 16
2019 NU 24 36 20 8 12 0 0 60 20 25
2019 NU-03 13 31 25 13 19 0 0 44 31 16
2018 NU 32 44 12 8 4 0 0 76 12 25
2018 NU-03 24 41 18 12 6 0 0 65 18 17
2017 NU 32 35 13 6 6 6 0 72 14 15
2017 NU-03 30 41 7 7 7 7 0 76 16 13

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 44 31 13 13 0 0 0 75 13 16

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 44 25 0 6 25 0 0 69 31 16

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 50 25 13 6 6 0 0 75 13 16

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 44 25 6 19 6 0 0 69 25 16
2019 NU 24 24 16 20 16 0 0 48 36 25
2019 NU-03 13 25 25 19 19 0 0 38 38 16
2018 NU 20 36 12 12 20 0 0 56 32 25
2018 NU-03 18 29 18 6 29 0 0 47 35 17
2017 NU 18 18 24 27 12 0 0 36 39 16
2017 NU-03 7 22 22 33 15 0 0 30 48 13

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 25 69 0 6 0 0 0 94 6 16

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 33 47 13 7 0 0 0 80 7 15

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 47 33 13 7 0 0 0 80 7 15

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 44 31 13 0 0 6 6 86 0 16

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 56 19 6 0 0 6 13 92 0 16

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 38 44 6 13 0 0 0 81 13 16

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 53 27 0 7 13 0 0 80 20 15

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 38 38 0 13 13 0 0 75 25 16
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NU 0 100 16

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 NU 6 94 16
2019 NU 12 88 25
2019 NU-03 19 81 16

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 44 25 19 6 6 0 0 69 13 16
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 50 44 6 0 47 53 16

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 NU 38 19 6 0 19 6 13 69 23 16
2019 NU 29 17 21 8 13 4 8 52 24 24
2019 NU-03 31 19 19 13 6 6 6 57 21 16
2018 NU 20 24 20 4 20 0 12 50 27 25
2018 NU-03 24 29 12 0 24 0 12 60 27 17
Date modified: