2020 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	42	3	7	2	89	8	166
2020	CS-01	50	42	8	0	0	92	0	12
2020	CS-02	46	39	3	9	2	85	12	121
2020	CS-03	36	64	0	0	0	100	0	22

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	81	12	4	1	1	1	2	94	2	165
2020	CS-01	83	0	8	0	0	0	8	91	0	12
2020	CS-02	82	10	4	2	1	1	1	93	3	120
2020	CS-03	73	23	0	0	0	0	5	100	0	22
2017	CS	71	16	10	1	0	1	0	88	1	70
2017	CS-02	69	16	11	2	0	2	0	86	2	45
2014	CS	62	25	7	0	0	0	7	93	0	44
2014	CS-02	64	19	8	0	0	0	8	91	0	36

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	42	7	5	4	84	9	166
2020	CS-01	42	42	8	8	0	83	8	12
2020	CS-02	40	40	8	6	5	81	11	121
2020	CS-03	41	55	5	0	0	95	0	22
2019	CS	50	35	7	6	2	85	8	126
2019	CS-01	53	24	12	6	6	76	12	17
2019	CS-02	52	40	2	5	1	92	6	85
2019	CS-03	44	17	22	17	0	61	17	18
2017	CS	48	36	7	6	3	84	9	70
2017	CS-02	42	42	4	7	4	84	11	45
2014	CS	48	36	5	5	7	84	12	44
2014	CS-02	53	36	6	3	3	89	6	36

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	36	12	12	7	1	0	70	18	165
2020	CS-01	33	42	17	0	8	0	0	75	8	12
2020	CS-02	32	33	12	13	8	1	0	66	22	121
2020	CS-03	32	50	9	9	0	0	0	82	9	22
2019	CS	39	35	10	11	4	0	1	75	15	125
2019	CS-01	53	24	6	12	6	0	0	76	18	17
2019	CS-02	37	37	7	13	5	0	0	75	18	83
2019	CS-03	39	39	11	6	0	0	6	82	6	18
2018	CS	26	34	14	20	4	0	1	61	24	76
2018	CS-01	27	27	36	9	0	0	0	55	9	11
2018	CS-02	25	33	13	23	6	0	0	58	29	52
2017	CS	27	30	12	23	7	0	1	58	31	70
2017	CS-02	20	29	11	29	11	0	0	49	40	45
2014	CS	7	48	16	19	11	0	0	54	30	44
2014	CS-02	6	50	19	17	8	0	0	56	25	36

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	36	7	6	3	84	9	165
2020	CS-01	50	33	17	0	0	83	0	12
2020	CS-02	45	36	7	7	4	81	12	121
2020	CS-03	50	45	5	0	0	95	0	22
2019	CS	47	35	11	6	1	82	7	126
2019	CS-01	56	19	19	0	6	75	6	16
2019	CS-02	42	40	8	9	0	82	9	85
2019	CS-03	67	17	17	0	0	83	0	18
2017	CS	44	39	13	4	0	83	4	70
2017	CS-02	31	42	20	7	0	73	7	45
2014	CS	29	50	11	9	0	80	9	44
2014	CS-02	33	44	14	8	0	78	8	36

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	25	12	5	4	1	0	79	9	165
2020	CS-01	25	33	42	0	0	0	0	58	0	12
2020	CS-02	58	22	8	6	5	1	0	81	11	120
2020	CS-03	45	45	9	0	0	0	0	91	0	22
2019	CS	52	31	13	2	2	1	0	84	3	125
2019	CS-01	41	35	18	0	6	0	0	76	6	17
2019	CS-02	51	30	14	2	1	1	0	82	4	83
2019	CS-03	67	33	0	0	0	0	0	100	0	18
2018	CS	45	39	5	3	3	3	3	89	6	75
2018	CS-01	27	36	18	9	0	9	0	70	10	11
2018	CS-02	45	43	4	0	4	2	2	92	4	51
2017	CS	41	42	7	7	3	0	0	83	10	70
2017	CS-02	33	45	9	9	4	0	0	78	13	45
2014	CS	27	32	20	2	18	0	0	59	20	44
2014	CS-02	33	31	17	3	17	0	0	64	19	36

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	35	12	4	3	1	81	7	166
2020	CS-01	33	33	25	8	0	0	67	8	12
2020	CS-02	50	33	11	3	2	1	84	5	121
2020	CS-03	27	50	14	5	5	0	77	9	22
2019	CS	39	40	13	6	2	0	79	8	126
2019	CS-01	44	38	13	0	6	0	81	6	16
2019	CS-02	40	42	11	6	1	0	82	7	85
2019	CS-03	33	44	11	11	0	0	78	11	18
2018	CS	38	41	12	8	1	0	79	9	76
2018	CS-01	45	18	27	0	9	0	64	9	11
2018	CS-02	40	42	10	8	0	0	83	8	52
2017	CS	47	37	3	10	3	0	84	13	70
2017	CS-02	40	40	4	11	4	0	80	16	45
2014	CS	32	43	5	16	5	0	75	21	44
2014	CS-02	31	47	6	14	3	0	78	17	36

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	38	13	8	4	1	0	74	13	166
2020	CS-01	33	42	17	0	8	0	0	75	8	12
2020	CS-02	40	34	12	9	4	0	0	74	13	121
2020	CS-03	14	50	23	9	0	5	0	67	10	22
2019	CS	36	35	15	7	5	1	2	73	12	127
2019	CS-01	35	29	24	6	6	0	0	65	12	17
2019	CS-02	38	35	13	7	4	1	2	76	11	85
2019	CS-03	39	28	11	11	11	0	0	67	22	18
2018	CS	31	32	19	11	8	0	0	63	19	75
2018	CS-01	27	27	9	27	9	0	0	55	36	11
2018	CS-02	31	31	23	6	10	0	0	62	15	52
2017	CS	27	33	20	14	6	0	0	60	20	70
2017	CS-02	18	40	20	13	9	0	0	58	22	45
2014	CS	20	36	16	7	21	0	0	57	28	44
2014	CS-02	22	36	19	6	17	0	0	58	22	36

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	40	11	12	4	1	73	16	166
2020	CS-01	17	58	17	8	0	0	75	8	12
2020	CS-02	36	36	11	12	4	0	73	17	121
2020	CS-03	18	55	9	14	0	5	76	14	22
2019	CS	35	38	14	10	3	0	73	13	126
2019	CS-01	50	19	25	6	0	0	69	6	16
2019	CS-02	34	42	11	8	5	0	76	13	85
2019	CS-03	22	39	22	17	0	0	61	17	18
2018	CS	30	38	12	11	9	0	68	20	76
2018	CS-01	45	27	9	9	9	0	73	18	11
2018	CS-02	27	40	12	10	12	0	67	21	52
2017	CS	24	47	14	12	3	0	71	14	70
2017	CS-02	13	45	20	18	4	0	58	22	45

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	43	5	2	2	1	0	90	5	165
2020	CS-01	50	42	8	0	0	0	0	92	0	12
2020	CS-02	51	38	4	3	3	2	0	91	5	120
2020	CS-03	18	73	9	0	0	0	0	91	0	22
2019	CS	51	29	14	5	0	1	1	81	5	125
2019	CS-01	59	29	12	0	0	0	0	88	0	17
2019	CS-02	54	27	11	6	0	1	1	83	6	84
2019	CS-03	35	35	24	6	0	0	0	71	6	17
2018	CS	49	39	4	6	1	0	0	88	8	77
2018	CS-01	55	36	9	0	0	0	0	91	0	11
2018	CS-02	49	40	4	6	2	0	0	89	8	53
2017	CS	45	39	13	3	0	0	0	84	3	70
2017	CS-02	35	40	20	4	0	0	0	75	4	45
2014	CS	27	48	11	11	0	2	0	77	12	44
2014	CS-02	25	47	14	11	0	3	0	74	11	36

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	30	13	8	7	0	0	73	15	164
2020	CS-01	42	17	25	17	0	0	0	58	17	12
2020	CS-02	45	29	10	8	8	0	0	75	15	119
2020	CS-03	23	50	23	0	5	0	0	73	5	22
2019	CS	40	33	12	10	4	1	1	73	15	126
2019	CS-01	41	29	0	24	6	0	0	71	29	17
2019	CS-02	44	31	13	5	5	1	1	77	10	84
2019	CS-03	28	39	17	17	0	0	0	67	17	18
2018	CS	39	32	17	9	3	0	0	71	12	77
2018	CS-01	55	9	27	0	9	0	0	64	9	11
2018	CS-02	36	36	15	11	2	0	0	72	13	53
2017	CS	37	32	14	7	10	0	0	68	17	70
2017	CS-02	26	33	16	11	13	0	0	60	25	45

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	62	25	10	1	1	1	88	2	164
2020	CS-01	58	25	17	0	0	0	83	0	12
2020	CS-02	66	23	9	0	2	1	89	2	119
2020	CS-03	45	41	14	0	0	0	86	0	22
2019	CS	57	32	9	2	1	0	89	2	125
2019	CS-01	59	24	12	6	0	0	82	6	17
2019	CS-02	59	30	8	1	1	0	89	2	83
2019	CS-03	61	28	11	0	0	0	89	0	18
2018	CS	60	32	5	3	0	0	92	3	75
2018	CS-01	73	27	0	0	0	0	100	0	11
2018	CS-02	55	35	6	4	0	0	90	4	51
2017	CS	60	29	9	1	1	0	88	3	70
2017	CS-02	51	36	9	2	2	0	87	4	45
2014	CS	59	32	7	0	0	2	93	0	44
2014	CS-02	56	33	8	0	0	3	91	0	36

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	30	13	10	5	1	73	15	165
2020	CS-01	42	17	17	17	8	0	58	25	12
2020	CS-02	45	29	10	9	6	1	75	15	121
2020	CS-03	19	48	29	5	0	0	67	5	21
2019	CS	43	23	18	12	2	1	67	15	125
2019	CS-01	31	25	19	19	6	0	56	25	16
2019	CS-02	45	19	20	13	1	1	65	14	84
2019	CS-03	44	33	11	6	6	0	78	11	18
2018	CS	36	32	16	12	4	0	69	16	77
2018	CS-01	64	9	0	27	0	0	73	27	11
2018	CS-02	32	34	21	8	6	0	66	13	53
2017	CS	28	36	17	10	7	1	65	17	70
2017	CS-02	15	40	22	11	11	0	55	22	45
2014	CS	14	27	27	5	28	0	41	32	44
2014	CS-02	14	31	31	6	19	0	44	25	36

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	28	14	7	7	1	0	72	14	166
2020	CS-01	33	42	8	8	8	0	0	75	17	12
2020	CS-02	48	28	10	7	7	1	0	77	13	121
2020	CS-03	27	36	27	9	0	0	0	64	9	22
2019	CS	44	27	17	8	2	0	2	72	10	126
2019	CS-01	47	29	6	18	0	0	0	76	18	17
2019	CS-02	46	23	18	7	4	0	2	71	11	84
2019	CS-03	33	44	22	0	0	0	0	78	0	18
2018	CS	43	25	21	9	1	0	0	68	11	76
2018	CS-01	55	9	18	9	9	0	0	64	18	11
2018	CS-02	42	25	21	12	0	0	0	67	12	52
2017	CS	34	32	20	9	4	0	1	67	13	70
2017	CS-02	26	29	27	11	7	0	0	55	18	45
2014	CS	25	27	18	16	14	0	0	52	30	44
2014	CS-02	25	25	22	14	14	0	0	50	28	36

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	35	13	7	4	1	0	76	11	164
2020	CS-01	33	33	25	8	0	0	0	67	8	12
2020	CS-02	44	34	10	6	5	1	0	79	11	120
2020	CS-03	24	48	24	5	0	0	0	71	5	21
2019	CS	42	35	12	8	2	0	1	78	10	127
2019	CS-01	35	47	6	12	0	0	0	82	12	17
2019	CS-02	46	33	12	6	2	0	1	80	8	85
2019	CS-03	33	33	11	17	6	0	0	67	22	18
2018	CS	41	33	18	7	1	0	0	74	8	76
2018	CS-01	55	9	27	0	9	0	0	64	9	11
2018	CS-02	38	35	19	8	0	0	0	73	8	52
2017	CS	34	40	10	7	7	0	1	75	15	70
2017	CS-02	26	40	11	11	11	0	0	67	22	45
2014	CS	25	37	18	14	7	0	0	62	20	44
2014	CS-02	25	31	22	14	8	0	0	56	22	36

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	36	9	4	2	84	7	165
2020	CS-01	33	33	25	8	0	67	8	12
2020	CS-02	53	34	9	3	1	87	4	120
2020	CS-03	32	55	5	9	0	86	9	22
2019	CS	54	30	12	2	2	84	4	127
2019	CS-01	65	12	12	0	12	76	12	17
2019	CS-02	56	28	13	2	0	85	2	85
2019	CS-03	50	44	6	0	0	94	0	18
2018	CS	48	38	12	3	0	86	3	77
2018	CS-01	36	36	27	0	0	73	0	11
2018	CS-02	51	38	9	2	0	89	2	53
2017	CS	48	34	12	4	1	83	6	70
2017	CS-02	42	36	13	7	2	78	9	45
2014	CS	50	34	9	7	0	84	7	44
2014	CS-02	47	36	11	6	0	83	6	36

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	33	16	4	3	0	1	77	7	166
2020	CS-01	42	33	0	17	0	0	8	82	18	12
2020	CS-02	42	35	17	3	2	0	1	78	6	121
2020	CS-03	41	36	14	5	5	0	0	77	9	22
2019	CS	43	36	11	6	2	1	1	81	8	122
2019	CS-01	71	29	0	0	0	0	0	100	0	14
2019	CS-02	40	39	11	6	2	1	1	80	9	83
2019	CS-03	50	28	17	6	0	0	0	78	6	18
2018	CS	44	30	17	6	1	0	1	75	8	77
2018	CS-01	45	18	9	27	0	0	0	64	27	11
2018	CS-02	38	34	21	4	2	0	2	73	6	53
2017	CS	36	40	14	7	3	0	0	76	10	70
2017	CS-02	26	40	18	11	4	0	0	67	16	45
2014	CS	36	32	28	2	0	2	0	69	2	44
2014	CS-02	36	33	25	3	0	3	0	71	3	36

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	12	18	31	26	13	0	1	39	29	165
2020	CS-01	8	8	33	33	8	0	8	45	18	12
2020	CS-02	11	18	31	28	12	0	1	40	29	120
2020	CS-03	9	18	36	18	18	0	0	36	27	22
2019	CS	3	26	31	18	16	1	5	36	31	125
2019	CS-01	6	6	31	25	19	0	13	50	14	16
2019	CS-02	4	31	29	14	17	1	5	33	37	84
2019	CS-03	0	28	33	22	17	0	0	39	28	18
2018	CS	8	25	42	17	7	0	1	24	33	76
2018	CS-01	0	18	18	27	36	0	0	64	18	11
2018	CS-02	8	29	46	13	2	0	2	16	37	52
2017	CS	7	20	38	20	10	0	4	32	29	69
2017	CS-02	9	25	36	22	4	0	4	28	35	45
2014	CS	16	23	48	7	5	0	2	12	39	44
2014	CS-02	14	25	47	6	6	0	3	11	40	36

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	5	13	15	30	32	3	2	66	19	164
2020	CS-01	0	17	17	33	25	0	8	64	18	12
2020	CS-02	6	9	14	32	34	3	1	69	16	119
2020	CS-03	5	18	14	36	23	5	0	62	24	22
2019	CS	4	11	25	25	25	2	6	56	17	126
2019	CS-01	0	12	29	18	24	6	12	50	14	17
2019	CS-02	2	12	23	30	26	2	5	60	15	84
2019	CS-03	11	11	28	17	28	0	6	47	24	18
2018	CS	8	17	32	17	20	5	1	39	27	76
2018	CS-01	9	9	18	9	55	0	0	64	18	11
2018	CS-02	8	19	33	17	17	4	2	37	29	52
2017	CS	13	19	23	19	20	0	6	41	34	69
2017	CS-02	16	20	22	20	18	0	4	40	37	45
2014	CS	20	32	9	25	9	2	2	36	55	44
2014	CS-02	19	31	8	31	8	0	3	40	51	36

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	15	19	25	24	13	2	1	39	35	164
2020	CS-01	0	0	33	25	25	8	8	60	0	12
2020	CS-02	13	20	24	27	13	3	1	41	34	119
2020	CS-03	27	23	23	18	9	0	0	27	50	22
2019	CS	11	19	29	17	15	4	6	35	33	127
2019	CS-01	6	12	35	0	24	12	12	31	23	17
2019	CS-02	9	21	29	19	14	4	4	35	33	85
2019	CS-03	17	17	17	28	17	0	6	47	35	18
2018	CS	16	22	28	16	13	3	3	31	40	76
2018	CS-01	18	9	36	0	36	0	0	36	27	11
2018	CS-02	15	25	25	15	12	4	4	29	44	52
2017	CS	16	25	25	16	7	3	9	26	46	69
2017	CS-02	16	31	25	13	4	2	9	20	53	45
2014	CS	18	27	37	11	5	0	2	16	46	44
2014	CS-02	19	28	33	14	3	0	3	17	49	36

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	4	5	20	39	31	0	2	71	9	166
2020	CS-01	0	0	17	50	25	0	8	82	0	12
2020	CS-02	5	5	20	38	31	0	2	70	10	121
2020	CS-03	0	9	27	36	27	0	0	64	9	22
2019	CS	0	5	30	38	21	2	5	63	5	125
2019	CS-01	0	6	35	18	18	6	18	46	8	17
2019	CS-02	0	5	29	42	20	1	2	65	5	83
2019	CS-03	0	0	28	39	28	0	6	71	0	18
2018	CS	3	13	29	33	19	1	1	53	16	75
2018	CS-01	0	18	9	18	55	0	0	73	18	11
2018	CS-02	4	14	35	31	12	2	2	45	18	51
2017	CS	4	7	30	27	24	0	7	55	12	70
2017	CS-02	4	7	33	31	18	0	6	52	12	45
2014	CS	7	2	35	35	14	2	5	53	10	43
2014	CS-02	9	3	34	34	17	0	3	53	12	35

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	13	13	25	25	20	1	2	47	28	165
2020	CS-01	0	17	33	25	17	0	8	45	18	12
2020	CS-02	16	11	23	26	22	1	3	49	28	120
2020	CS-03	9	18	41	23	9	0	0	32	27	22
2019	CS	10	16	27	22	15	3	6	41	29	125
2019	CS-01	12	0	12	24	24	6	24	67	17	17
2019	CS-02	8	17	31	20	17	4	2	40	27	83
2019	CS-03	17	22	28	22	6	0	6	29	41	18
2018	CS	17	23	27	17	12	1	3	31	42	75
2018	CS-01	18	18	18	9	36	0	0	45	36	11
2018	CS-02	16	27	25	20	8	2	2	29	45	51
2017	CS	19	22	28	10	16	0	6	28	43	69
2017	CS-02	22	25	27	9	13	0	4	23	49	45
2014	CS	23	25	31	9	9	0	2	19	50	43
2014	CS-02	29	20	29	11	9	0	3	21	50	35

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	5	9	14	34	29	6	2	69	16	165
2020	CS-01	25	8	0	42	17	0	8	64	36	12
2020	CS-02	4	8	14	33	30	8	3	70	14	120
2020	CS-03	0	18	18	32	27	5	0	62	19	22
2019	CS	9	10	18	26	26	5	6	59	21	125
2019	CS-01	18	18	6	18	18	12	12	46	46	17
2019	CS-02	6	7	18	27	32	5	5	66	14	84
2019	CS-03	18	12	24	29	12	0	6	44	31	17
2018	CS	5	16	18	28	26	1	5	58	23	76
2018	CS-01	9	18	9	9	55	0	0	64	27	11
2018	CS-02	4	17	17	31	23	2	6	58	23	52
2017	CS	6	10	20	28	26	3	7	60	18	69
2017	CS-02	7	11	22	25	29	2	4	57	19	45
2014	CS	2	5	23	32	27	2	9	66	8	44
2014	CS-02	3	6	19	36	31	0	6	71	9	36

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	12	16	25	26	18	1	1	45	29	165
2020	CS-01	8	8	25	42	8	0	8	55	18	12
2020	CS-02	10	15	27	26	21	1	1	47	25	120
2020	CS-03	23	27	23	18	9	0	0	27	50	22
2019	CS	12	17	34	14	14	4	5	31	32	125
2019	CS-01	13	6	31	13	19	6	13	38	23	16
2019	CS-02	10	17	36	17	14	5	2	33	28	84
2019	CS-03	17	28	33	0	17	0	6	18	47	18
2018	CS	14	20	29	18	14	1	3	34	36	76
2018	CS-01	18	9	18	18	36	0	0	55	27	11
2018	CS-02	12	23	35	13	13	2	2	28	36	52
2017	CS	12	23	34	14	10	1	6	26	38	69
2017	CS-02	11	29	27	13	13	2	4	29	43	45
2014	CS	19	18	27	23	9	2	2	33	38	44
2014	CS-02	17	17	31	22	11	0	3	34	34	36

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	4	15	29	29	22	0	1	52	19	166
2020	CS-01	0	17	50	17	8	0	8	27	18	12
2020	CS-02	4	16	27	31	21	0	1	53	20	121
2020	CS-03	5	18	23	23	32	0	0	55	23	22
2019	CS	6	17	29	26	15	2	6	44	24	126
2019	CS-01	12	12	18	18	12	6	24	42	33	17
2019	CS-02	1	18	32	29	17	1	2	47	20	84
2019	CS-03	17	17	22	22	17	0	6	41	35	18

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	24	17	7	7	7	2	67	15	164
2020	CS-01	17	8	25	0	25	25	0	33	33	12
2020	CS-02	43	20	17	8	5	5	2	68	14	119
2020	CS-03	23	45	14	5	5	9	0	75	10	22
2019	CS	35	27	14	9	5	6	4	69	15	127
2019	CS-01	29	18	24	6	0	6	18	62	8	17
2019	CS-02	40	26	13	9	4	6	2	72	14	85
2019	CS-03	33	28	11	6	17	6	0	65	24	18
2018	CS	30	29	16	12	7	4	3	63	20	76
2018	CS-01	45	18	9	18	9	0	0	64	27	11
2018	CS-02	29	35	12	13	4	6	2	69	19	52
2017	CS	25	24	24	16	3	3	4	54	20	70
2017	CS-02	18	29	20	20	4	4	4	51	27	45
2014	CS	27	41	9	16	2	5	0	72	19	44
2014	CS-02	31	39	8	14	3	6	0	74	18	36

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	24	12	7	8	2	0	73	15	165
2020	CS-01	33	25	8	8	17	8	0	64	27	12
2020	CS-02	55	19	11	7	6	2	0	75	14	121
2020	CS-03	27	36	23	0	14	0	0	64	14	22
2019	CS	48	26	9	9	6	1	1	75	15	127
2019	CS-01	59	18	6	18	0	0	0	76	18	17
2019	CS-02	49	27	8	7	6	1	1	78	13	85
2019	CS-03	39	22	17	6	17	0	0	61	22	18
2018	CS	37	24	12	17	7	3	1	63	25	76
2018	CS-01	45	9	18	18	9	0	0	55	27	11
2018	CS-02	35	29	8	17	6	4	2	67	24	52
2017	CS	36	37	16	6	4	1	0	74	10	70
2017	CS-02	31	31	22	7	7	2	0	64	14	45
2014	CS	38	32	9	9	12	0	0	70	21	44
2014	CS-02	42	36	8	8	6	0	0	78	14	36

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	57	25	7	8	2	1	0	83	10	163
2020	CS-01	42	42	8	0	8	0	0	83	8	12
2020	CS-02	58	24	7	9	2	1	0	82	11	118
2020	CS-03	64	27	5	5	0	0	0	91	5	22
2019	CS	52	27	10	6	3	0	1	80	10	126
2019	CS-01	59	24	12	6	0	0	0	82	6	17
2019	CS-02	55	27	7	6	4	0	1	83	10	84
2019	CS-03	44	22	22	6	6	0	0	67	11	18
2018	CS	45	33	16	4	1	0	0	79	5	75
2018	CS-01	45	18	27	9	0	0	0	64	9	11
2018	CS-02	45	39	12	2	2	0	0	84	4	51
2017	CS	38	42	13	6	1	0	0	80	7	70
2017	CS-02	35	38	16	9	2	0	0	73	11	45
2014	CS	39	45	9	7	0	0	0	84	7	44
2014	CS-02	39	44	11	6	0	0	0	83	6	36

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	35	10	4	2	2	0	84	6	164
2020	CS-01	27	45	9	9	9	0	0	73	18	11
2020	CS-02	52	33	8	3	2	3	0	86	5	120
2020	CS-03	36	50	14	0	0	0	0	86	0	22
2019	CS	43	39	12	4	2	1	1	82	6	127
2019	CS-01	24	47	29	0	0	0	0	71	0	17
2019	CS-02	45	40	7	4	2	1	1	87	6	85
2019	CS-03	56	22	11	11	0	0	0	78	11	18
2018	CS	36	42	16	5	0	1	0	79	5	76
2018	CS-01	36	36	18	9	0	0	0	73	9	11
2018	CS-02	35	46	15	4	0	0	0	81	4	52

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	22	13	4	4	7	5	77	8	166
2020	CS-01	42	8	8	0	8	25	8	75	13	12
2020	CS-02	48	22	13	2	4	5	5	78	7	121
2020	CS-03	41	32	14	5	0	9	0	80	5	22

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	28	12	4	2	2	4	80	7	166
2020	CS-01	33	33	8	8	0	8	8	80	10	12
2020	CS-02	49	25	12	4	3	2	5	79	8	121
2020	CS-03	41	41	14	5	0	0	0	82	5	22
2019	CS	49	24	17	2	0	2	6	79	3	127
2019	CS-01	41	29	12	0	0	0	18	86	0	17
2019	CS-02	48	25	22	1	0	1	2	76	1	85
2019	CS-03	61	22	0	11	0	0	6	88	12	18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	31	12	6	2	0	1	79	9	166
2020	CS-01	58	17	25	0	0	0	0	75	0	12
2020	CS-02	50	31	8	7	3	0	1	82	10	121
2020	CS-03	32	36	27	5	0	0	0	68	5	22
2019	CS	51	20	17	9	2	0	1	72	11	127
2019	CS-01	65	18	12	6	0	0	0	82	6	17
2019	CS-02	49	22	18	6	4	0	1	73	10	85
2019	CS-03	61	6	17	17	0	0	0	67	17	18
2018	CS	34	39	11	9	5	1	0	75	15	76
2018	CS-01	40	30	10	10	10	0	0	70	20	10
2018	CS-02	34	42	9	9	6	0	0	75	15	53
2017	CS	37	23	24	12	4	0	0	60	16	70
2017	CS-02	26	25	29	13	7	0	0	51	20	45
2014	CS	23	41	14	14	9	0	0	64	23	44
2014	CS-02	19	42	17	11	11	0	0	61	22	36

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	25	12	5	3	2	1	79	8	164
2020	CS-01	50	42	8	0	0	0	0	92	0	12
2020	CS-02	55	23	10	7	3	3	0	80	9	119
2020	CS-03	36	36	27	0	0	0	0	73	0	22

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	21	13	4	5	1	1	77	9	165
2020	CS-01	67	17	17	0	0	0	0	83	0	12
2020	CS-02	56	19	12	4	6	2	2	78	10	121
2020	CS-03	38	33	19	10	0	0	0	71	10	21
2019	CS	50	25	13	10	1	0	1	76	11	125
2019	CS-01	76	12	6	6	0	0	0	88	6	17
2019	CS-02	47	28	13	9	1	0	1	76	11	85
2019	CS-03	44	25	19	13	0	0	0	69	13	16
2018	CS	45	30	11	11	4	0	0	75	14	76
2018	CS-01	60	30	10	0	0	0	0	90	0	10
2018	CS-02	40	32	9	15	4	0	0	72	19	53
2017	CS	43	34	9	6	7	0	1	78	13	70
2017	CS-02	38	36	11	7	9	0	0	73	16	45
2014	CS	25	38	18	14	5	0	0	64	18	44
2014	CS-02	22	44	19	8	6	0	0	67	14	36

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	46	54	166
2020	CS-01	33	67	12
2020	CS-02	47	53	121
2020	CS-03	50	50	22

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	61	16	10	2	2	2	7	85	5	165
2020	CS-01	25	17	25	0	8	17	8	56	11	12
2020	CS-02	63	17	8	3	3	0	7	86	5	120
2020	CS-03	64	18	5	0	0	5	9	95	0	22

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	62	21	10	4	3	83	7	165
2020	CS-01	50	17	33	0	0	67	0	12
2020	CS-02	65	18	9	4	3	83	8	120
2020	CS-03	59	32	5	5	0	91	5	22
2019	CS	57	27	8	7	1	84	8	127
2019	CS-01	65	18	6	12	0	82	12	17
2019	CS-02	59	26	8	6	1	85	7	85
2019	CS-03	56	28	6	11	0	83	11	18
2018	CS	51	26	9	7	7	78	13	76
2018	CS-01	60	20	20	0	0	80	0	10
2018	CS-02	49	28	8	8	8	77	15	53
2017	CS	54	30	7	4	4	84	9	70
2017	CS-02	40	38	11	7	4	78	11	45
2014	CS	25	43	14	9	9	68	18	44
2014	CS-02	22	50	11	6	11	72	17	36

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	21	13	5	5	9	1	73	12	166
2020	CS-01	42	8	42	0	8	0	0	50	8	12
2020	CS-02	48	19	12	6	6	10	0	74	13	121
2020	CS-03	27	36	14	5	0	14	5	78	6	22
2019	CS	37	31	17	4	2	8	1	75	6	126
2019	CS-01	41	24	24	6	0	6	0	69	6	17
2019	CS-02	37	27	18	4	2	11	1	73	7	84
2019	CS-03	33	44	17	6	0	0	0	78	6	18
2018	CS	32	25	16	9	1	17	0	68	13	76
2018	CS-01	36	18	27	0	0	18	0	67	0	11
2018	CS-02	31	27	15	12	0	15	0	68	14	52
2017	CS	25	31	19	12	3	9	1	63	16	70
2017	CS-02	24	25	20	16	4	11	0	55	23	45
2014	CS	16	34	11	2	23	14	0	58	29	44
2014	CS-02	19	31	14	0	22	14	0	58	26	36

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	25	15	11	8	4	65	19	166
2020	CS-01	42	8	25	8	17	0	50	25	12
2020	CS-02	39	25	14	8	8	6	68	18	121
2020	CS-03	27	32	18	23	0	0	59	23	22
2019	CS	31	26	22	10	2	8	63	13	125
2019	CS-01	53	18	18	6	0	6	75	6	17
2019	CS-02	29	25	23	11	4	10	59	16	84
2019	CS-03	24	41	24	12	0	0	65	12	17
2018	CS	29	25	21	13	5	8	58	20	77
2018	CS-01	36	9	18	9	0	27	63	13	11
2018	CS-02	26	28	21	13	6	6	58	20	53
2017	CS	24	30	10	17	13	6	57	32	70
2017	CS-02	20	20	13	20	18	9	44	42	45
2014	CS	11	23	23	11	25	7	36	39	44
2014	CS-02	14	22	28	6	25	6	38	32	36

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	25	13	12	11	8	0	61	25	166
2020	CS-01	25	17	8	8	17	25	0	56	33	12
2020	CS-02	34	25	12	11	11	8	0	64	23	121
2020	CS-03	23	23	32	18	5	0	0	45	23	22
2019	CS	21	29	21	13	4	10	1	56	20	126
2019	CS-01	41	24	12	12	0	12	0	73	13	17
2019	CS-02	17	31	23	14	4	11	1	54	20	84
2019	CS-03	28	28	33	6	6	0	0	56	11	18
2018	CS	18	29	19	14	8	12	0	53	25	77
2018	CS-01	27	9	36	18	0	9	0	40	20	11
2018	CS-02	15	34	17	13	6	15	0	58	22	53
2017	CS	20	30	7	18	16	9	0	55	37	70
2017	CS-02	15	22	9	20	22	11	0	42	48	45
2014	CS	9	20	27	9	28	7	0	32	39	44
2014	CS-02	11	19	33	6	25	6	0	32	32	36

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	28	16	11	11	2	60	23	166
2020	CS-01	42	8	8	25	17	0	50	42	12
2020	CS-02	33	27	15	12	11	2	62	23	121
2020	CS-03	18	32	32	9	9	0	50	18	22
2019	CS	21	29	21	17	5	7	53	24	126
2019	CS-01	41	24	24	0	6	6	69	6	17
2019	CS-02	21	25	20	19	5	10	51	26	84
2019	CS-03	6	50	22	17	6	0	56	22	18
2018	CS	16	22	21	19	13	9	41	36	77
2018	CS-01	27	9	9	9	18	27	50	38	11
2018	CS-02	13	25	23	23	9	8	41	35	53
2017	CS	20	29	17	20	12	3	50	32	70
2017	CS-02	18	27	13	20	18	4	46	40	45
2014	CS	9	20	30	23	14	5	31	38	44
2014	CS-02	11	19	31	25	11	3	31	37	36

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	19	8	4	7	18	10	74	14	166
2020	CS-01	17	8	17	8	8	8	33	43	29	12
2020	CS-02	38	16	5	4	7	21	9	76	16	121
2020	CS-03	36	36	9	0	5	14	0	84	5	22
2019	CS	34	13	8	10	12	17	6	61	28	126
2019	CS-01	53	6	18	18	6	0	0	59	24	17
2019	CS-02	31	12	5	7	15	24	6	61	32	84
2019	CS-03	44	11	11	17	6	6	6	63	25	18

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	36	17	7	5	4	1	69	13	166
2020	CS-01	25	8	25	17	8	17	0	40	30	12
2020	CS-02	34	36	15	7	6	2	1	72	13	121
2020	CS-03	14	50	23	5	5	5	0	67	10	22
2019	CS	33	32	20	9	2	4	0	68	11	127
2019	CS-01	35	24	29	6	0	6	0	63	6	17
2019	CS-02	33	29	21	9	4	4	0	65	13	85
2019	CS-03	28	56	6	11	0	0	0	83	11	18
2018	CS	20	40	23	13	4	0	0	60	17	75
2018	CS-01	27	36	27	9	0	0	0	64	9	11
2018	CS-02	19	42	23	12	4	0	0	62	15	52
2017	CS	25	29	24	16	3	3	0	56	19	70
2017	CS-02	20	22	31	18	4	4	0	44	23	45
2014	CS	20	32	25	2	14	7	0	56	17	44
2014	CS-02	19	31	28	3	14	6	0	53	18	36

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	36	17	13	10	3	0	59	23	166
2020	CS-01	17	33	25	0	25	0	0	50	25	12
2020	CS-02	26	36	17	12	7	2	0	64	19	121
2020	CS-03	5	36	23	18	9	9	0	45	30	22
2019	CS	21	30	18	16	7	6	2	56	25	126
2019	CS-01	24	24	24	18	0	6	6	53	20	17
2019	CS-02	23	31	14	18	7	6	1	58	27	84
2019	CS-03	22	33	22	11	11	0	0	56	22	18

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	34	10	10	7	4	1	72	17	165
2020	CS-01	17	42	17	8	17	0	0	58	25	12
2020	CS-02	40	31	8	11	6	3	1	74	17	120
2020	CS-03	23	41	14	5	5	9	5	74	11	22
2019	CS	34	29	19	10	5	3	1	65	15	126
2019	CS-01	41	18	24	6	6	6	0	63	13	17
2019	CS-02	32	29	20	10	6	2	1	63	16	84
2019	CS-03	33	39	11	11	0	6	0	76	12	18
2018	CS	33	29	22	9	1	5	0	65	11	76
2018	CS-01	55	18	18	9	0	0	0	73	9	11
2018	CS-02	26	36	23	8	2	6	0	66	10	53
2017	CS	28	39	20	3	6	3	1	70	9	70
2017	CS-02	24	40	20	2	9	4	0	67	12	45
2014	CS	34	45	7	11	0	2	0	81	12	44
2014	CS-02	33	47	8	8	0	3	0	83	9	36

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	29	18	7	5	3	1	70	12	164
2020	CS-01	25	33	8	8	8	17	0	70	20	12
2020	CS-02	43	25	17	6	6	3	1	71	12	120
2020	CS-03	18	50	18	14	0	0	0	68	14	22
2019	CS	38	30	22	5	2	2	0	70	7	126
2019	CS-01	41	18	35	6	0	0	0	59	6	17
2019	CS-02	38	31	20	4	4	4	0	72	7	84
2019	CS-03	44	22	22	11	0	0	0	67	11	18
2018	CS	29	32	25	9	4	1	0	62	13	77
2018	CS-01	45	36	9	9	0	0	0	82	9	11
2018	CS-02	25	36	25	9	4	2	0	62	13	53

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	28	16	8	10	7	2	62	20	165
2020	CS-01	25	17	8	8	17	25	0	56	33	12
2020	CS-02	35	26	15	8	9	5	2	65	19	120
2020	CS-03	9	41	27	14	9	0	0	50	23	22
2019	CS	30	19	18	8	6	15	4	60	17	127
2019	CS-01	29	6	41	0	6	12	6	43	7	17
2019	CS-02	31	21	13	7	8	16	4	65	19	85
2019	CS-03	28	28	22	11	0	6	6	63	13	18
2018	CS	26	16	18	14	8	16	3	51	27	77
2018	CS-01	45	9	9	18	9	0	9	60	30	11
2018	CS-02	23	17	21	13	8	17	2	49	26	53
2017	CS	21	29	26	3	9	9	4	57	13	70
2017	CS-02	16	31	27	4	11	9	2	53	18	45
2014	CS	16	20	18	14	20	11	0	41	39	44
2014	CS-02	17	22	22	11	19	8	0	42	33	36

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	30	15	10	9	2	0	65	19	165
2020	CS-01	45	18	9	0	27	0	0	64	27	11
2020	CS-02	36	28	16	10	9	2	0	65	19	121
2020	CS-03	18	45	23	9	0	5	0	67	10	22
2019	CS	35	24	18	9	7	6	1	63	18	127
2019	CS-01	35	18	29	6	12	0	0	53	18	17
2019	CS-02	36	26	13	11	6	7	1	68	18	85
2019	CS-03	33	11	33	6	11	6	0	47	18	18
2018	CS	19	34	12	25	9	1	0	54	34	77
2018	CS-01	36	9	0	27	27	0	0	45	55	11
2018	CS-02	17	40	13	21	8	2	0	58	29	53
2017	CS	27	23	21	11	14	3	0	51	27	70
2017	CS-02	24	22	20	11	18	4	0	49	30	45
2014	CS	14	23	21	9	32	2	0	37	42	44
2014	CS-02	17	25	22	6	31	0	0	42	36	36

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	23	16	14	18	1	2	51	33	166
2020	CS-01	25	25	25	8	17	0	0	50	25	12
2020	CS-02	31	19	15	15	18	1	1	51	34	121
2020	CS-03	0	41	27	5	18	0	9	45	25	22
2019	CS	21	23	24	12	11	6	2	48	25	127
2019	CS-01	24	29	24	6	18	0	0	53	24	17
2019	CS-02	22	24	21	14	8	8	2	51	25	85
2019	CS-03	17	6	33	11	22	6	6	25	38	18
2018	CS	25	16	13	30	12	3	1	42	44	76
2018	CS-01	45	0	18	18	18	0	0	45	36	11
2018	CS-02	23	19	13	28	13	4	0	43	43	53
2017	CS	10	26	20	23	16	1	3	38	41	69
2017	CS-02	11	18	21	27	21	2	0	30	49	44
2014	CS	7	11	14	20	46	2	0	19	68	44
2014	CS-02	8	14	14	25	39	0	0	22	64	36

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	21	8	4	2	2	3	84	7	165
2020	CS-01	42	33	8	0	0	8	8	90	0	12
2020	CS-02	59	19	10	5	2	2	3	82	8	121
2020	CS-03	62	29	5	0	5	0	0	90	5	21
2019	CS	60	16	13	4	2	1	4	80	7	125
2019	CS-01	41	18	18	12	6	0	6	63	19	17
2019	CS-02	60	14	14	4	2	1	4	78	6	83
2019	CS-03	67	28	6	0	0	0	0	94	0	18

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	25	12	8	7	1	2	73	15	166
2020	CS-01	25	42	8	17	0	0	8	73	18	12
2020	CS-02	47	25	9	7	8	2	2	74	16	121
2020	CS-03	45	18	32	5	0	0	0	64	5	22
2019	CS	43	31	10	6	4	2	5	78	11	127
2019	CS-01	41	24	12	6	12	0	6	69	19	17
2019	CS-02	40	34	9	7	4	2	4	79	11	85
2019	CS-03	50	28	11	6	0	0	6	82	6	18

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	77	7	6	2	2	2	4	90	4	165
2020	CS-01	67	8	0	8	0	0	17	90	10	12
2020	CS-02	78	5	6	2	2	3	4	90	4	120
2020	CS-03	77	14	9	0	0	0	0	91	0	22
2019	CS	76	11	2	1	0	6	5	97	1	127
2019	CS-01	59	18	6	0	0	12	6	93	0	17
2019	CS-02	80	9	1	0	0	6	4	99	0	85
2019	CS-03	83	6	0	6	0	0	6	94	6	18

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	74	11	3	2	2	2	6	93	4	166
2020	CS-01	58	25	0	0	0	8	8	100	0	12
2020	CS-02	74	9	4	2	2	1	7	90	5	121
2020	CS-03	73	18	0	0	0	5	5	100	0	22
2019	CS	78	9	2	1	0	2	8	97	1	127
2019	CS-01	65	24	0	0	0	0	12	100	0	17
2019	CS-02	79	9	2	1	0	2	6	96	1	85
2019	CS-03	83	0	6	0	0	0	11	94	0	18

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	33	16	6	5	5	0	71	12	165
2020	CS-01	0	58	25	8	8	0	0	58	17	12
2020	CS-02	40	29	15	6	4	6	0	73	11	120
2020	CS-03	23	45	23	9	0	0	0	68	9	22
2019	CS	34	31	20	9	2	4	2	68	11	127
2019	CS-01	18	29	35	6	6	6	0	50	13	17
2019	CS-02	36	31	16	9	1	4	2	71	11	85
2019	CS-03	33	33	17	11	0	6	0	71	12	18
2018	CS	25	27	26	14	3	5	0	55	18	77
2018	CS-01	45	18	18	9	0	9	0	70	10	11
2018	CS-02	21	26	28	15	4	6	0	50	20	53
2017	CS	29	25	22	17	3	3	1	56	21	69
2017	CS-02	20	27	23	21	5	5	0	50	26	44

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	29	13	5	4	3	1	77	9	164
2020	CS-01	42	25	8	8	8	8	0	73	18	12
2020	CS-02	50	25	12	4	4	3	1	79	9	119
2020	CS-03	23	50	23	5	0	0	0	73	5	22
2019	CS	47	30	12	8	0	2	1	80	8	125
2019	CS-01	56	13	25	6	0	0	0	69	6	16
2019	CS-02	48	33	8	7	0	2	1	84	7	85
2019	CS-03	39	33	11	17	0	0	0	72	17	18
2018	CS	39	44	9	3	0	5	0	88	3	77
2018	CS-01	45	36	9	9	0	0	0	82	9	11
2018	CS-02	40	43	9	2	0	6	0	88	2	53
2017	CS	40	36	16	7	0	1	0	77	7	70
2017	CS-02	33	38	18	9	0	2	0	73	9	45
2014	CS	39	38	14	0	5	5	0	81	5	44
2014	CS-02	39	39	14	0	3	6	0	82	3	36

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	27	14	3	5	7	2	75	9	166
2020	CS-01	17	33	8	0	17	25	0	67	22	12
2020	CS-02	49	22	12	3	4	7	2	78	8	121
2020	CS-03	23	50	14	5	5	5	0	76	10	22
2019	CS	46	30	13	3	2	4	2	81	6	125
2019	CS-01	44	31	6	6	13	0	0	75	19	16
2019	CS-02	48	30	11	2	1	6	2	84	4	84
2019	CS-03	44	28	28	0	0	0	0	72	0	18
2018	CS	42	31	14	3	4	6	0	78	7	77
2018	CS-01	45	27	9	9	0	9	0	80	10	11
2018	CS-02	42	34	15	0	6	4	0	78	6	53
2017	CS	48	17	22	6	1	6	0	69	8	70
2017	CS-02	40	20	22	9	2	7	0	64	12	45
2014	CS	38	34	11	2	7	5	2	78	10	44
2014	CS-02	39	33	14	0	6	6	3	79	6	36

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	27	22	2	4	10	2	68	7	165
2020	CS-01	17	25	17	8	0	33	0	63	13	12
2020	CS-02	39	22	22	2	4	8	3	69	7	120
2020	CS-03	14	55	18	5	5	5	0	71	10	22

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	29	10	7	2	2	4	79	10	165
2020	CS-01	42	25	17	0	8	0	8	73	9	12
2020	CS-02	48	29	7	8	2	3	4	82	11	120
2020	CS-03	41	32	18	9	0	0	0	73	9	22

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	56	28	8	4	3	0	0	84	7	165
2020	CS-01	50	33	8	0	8	0	0	83	8	12
2020	CS-02	60	23	9	5	3	0	0	83	8	120
2020	CS-03	41	50	9	0	0	0	0	91	0	22
2019	CS	57	25	12	3	2	0	1	83	5	126
2019	CS-01	53	24	18	6	0	0	0	76	6	17
2019	CS-02	60	24	10	4	2	0	1	84	6	84
2019	CS-03	50	39	11	0	0	0	0	89	0	18
2018	CS	53	29	13	4	0	1	0	83	4	76
2018	CS-01	64	9	9	18	0	0	0	73	18	11
2018	CS-02	52	29	15	2	0	2	0	82	2	52
2017	CS	47	34	10	9	0	0	0	81	9	70
2017	CS-02	42	38	7	13	0	0	0	80	13	45
2014	CS	34	36	14	5	11	0	0	71	16	44
2014	CS-02	33	36	14	6	11	0	0	69	17	36

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	25	15	7	7	0	0	72	13	165
2020	CS-01	33	8	42	8	8	0	0	42	17	12
2020	CS-02	53	25	10	6	7	0	0	78	13	120
2020	CS-03	36	36	18	9	0	0	0	73	9	22
2019	CS	49	27	17	4	2	2	1	77	6	127
2019	CS-01	59	18	18	6	0	0	0	76	6	17
2019	CS-02	48	27	15	4	2	2	1	78	6	85
2019	CS-03	50	33	17	0	0	0	0	83	0	18
2018	CS	43	30	14	8	4	1	0	74	12	77
2018	CS-01	36	36	9	18	0	0	0	73	18	11
2018	CS-02	45	26	17	4	6	2	0	73	10	53
2017	CS	38	34	6	17	4	0	0	73	22	70
2017	CS-02	33	36	4	20	7	0	0	69	27	45
2014	CS	27	34	9	20	9	0	0	61	29	44
2014	CS-02	31	33	8	17	11	0	0	64	28	36

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	26	16	6	6	0	0	72	12	165
2020	CS-01	25	17	33	17	8	0	0	42	25	12
2020	CS-02	51	26	13	4	6	0	0	77	10	120
2020	CS-03	36	32	23	9	0	0	0	68	9	22
2019	CS	46	29	15	6	2	1	1	77	8	127
2019	CS-01	35	35	24	6	0	0	0	71	6	17
2019	CS-02	51	26	14	5	2	1	1	78	7	85
2019	CS-03	44	39	11	0	6	0	0	83	6	18
2018	CS	37	37	14	7	4	1	0	75	11	76
2018	CS-01	40	40	0	20	0	0	0	80	20	10
2018	CS-02	40	32	17	4	6	2	0	73	10	53
2017	CS	40	29	13	17	1	0	0	68	19	70
2017	CS-02	31	29	16	22	2	0	0	60	25	45
2014	CS	34	29	14	16	7	0	0	63	23	44
2014	CS-02	39	25	14	14	8	0	0	64	22	36

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	26	19	8	7	1	0	65	15	165
2020	CS-01	33	17	33	8	8	0	0	50	17	12
2020	CS-02	43	27	15	8	6	1	0	71	14	121
2020	CS-03	19	33	33	10	5	0	0	52	14	21
2019	CS	38	25	20	9	2	5	2	67	12	126
2019	CS-01	29	18	24	18	0	6	6	53	20	17
2019	CS-02	42	25	19	6	1	6	1	72	8	84
2019	CS-03	33	33	22	6	6	0	0	67	11	18
2018	CS	44	19	17	9	5	3	3	67	15	77
2018	CS-01	55	9	18	0	18	0	0	64	18	11
2018	CS-02	49	17	15	9	4	4	2	70	14	53
2017	CS	42	23	16	13	3	3	0	67	16	69
2017	CS-02	35	25	18	16	2	4	0	63	19	45
2014	CS	36	34	11	9	7	2	0	72	16	44
2014	CS-02	33	36	11	8	8	3	0	71	17	36

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CS	24	42	34	165
2020	CS-01	17	42	42	12
2020	CS-02	21	46	33	120
2020	CS-03	41	32	27	22
2019	CS	21	38	41	127
2019	CS-01	12	24	65	17
2019	CS-02	26	39	35	85
2019	CS-03	11	39	50	18
2018	CS	26	39	35	77
2018	CS-01	45	27	27	11
2018	CS-02	23	47	30	53
2017	CS	22	51	27	70
2017	CS-02	20	51	29	45
2014	CS	16	54	30	44
2014	CS-02	17	53	31	36

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	CS	20	28	38	8	0	8	40
2020	CS-02	12	32	40	8	0	8	25
2019	CS	19	22	26	15	7	11	27
2019	CS-02	23	23	23	14	9	9	22
2018	CS	30	25	20	5	10	10	20
2018	CS-02	33	25	17	8	17	0	12
2017	CS	27	13	13	0	40	7	15

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	12	88	166
2020	CS-02	12	88	121
2019	CS	7	93	127
2019	CS-02	7	93	85
2018	CS	14	86	76
2018	CS-02	12	88	52

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	75	25	20
2018	CS	55	45	11

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	50	50	20
2020	CS-02	43	57	14

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	CS	100	20
2020	CS-02	100	14
2018	CS	100	11

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	CS	100	20
2020	CS-02	100	14
2018	CS	100	11

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	40	60	20

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	35	65	20
2020	CS-02	36	64	14

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	55	45	20
2020	CS-02	57	43	14

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	50	50	20
2020	CS-02	43	57	14

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	40	60	20
2020	CS-02	43	57	14
2018	CS	45	55	11

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	70	30	20
2020	CS-02	64	36	14

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	45	55	20
2020	CS-02	36	64	14

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	CS	100	20
2020	CS-02	100	14
2018	CS	100	11

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	60	40	20
2020	CS-02	64	36	14
2018	CS	55	45	11

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	45	55	20
2020	CS-02	57	43	14

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	55	45	11

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	25	75	20
2020	CS-02	36	64	14

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2020	CS	100	20
2020	CS-02	100	14
2018	CS	100	11

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	No (%)	Total responses
2020	CS	100	20
2020	CS-02	100	14
2018	CS	100	11

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	No (%)	Total responses
2020	CS	100	20
2020	CS-02	100	14
2018	CS	100	11

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	20
2020	CS-02	0	100	14

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	25	75	20

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	45	55	20
2020	CS-02	43	57	14

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2020	CS	100	20
2020	CS-02	100	14
2018	CS	100	11

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	70	30	20
2020	CS-02	57	43	14

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	11

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	17	14	7	6	25	9	59	19	166
2020	CS-01	8	8	17	0	8	58	0	40	20	12
2020	CS-02	23	20	13	7	6	21	11	63	18	121
2020	CS-03	32	9	18	9	0	27	5	60	13	22
2019	CS	25	11	20	7	2	24	10	55	14	127
2019	CS-01	41	6	6	12	0	18	18	73	18	17
2019	CS-02	19	11	26	6	4	26	9	45	15	85
2019	CS-03	39	17	11	11	0	17	6	71	14	18
2018	CS	18	17	22	8	4	26	5	51	17	77
2018	CS-01	36	0	18	18	0	18	9	50	25	11
2018	CS-02	15	21	23	6	6	25	6	51	16	53
2017	CS	20	23	22	13	6	14	3	51	23	70
2017	CS-02	16	22	20	18	7	15	2	46	30	45
2014	CS	25	16	25	7	5	16	7	53	15	44
2014	CS-02	28	11	28	3	6	17	8	52	11	36

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	22	15	7	6	11	2	68	15	166
2020	CS-01	33	8	8	0	17	33	0	63	25	12
2020	CS-02	40	22	15	7	6	7	2	69	15	121
2020	CS-03	36	27	14	14	0	9	0	70	15	22
2019	CS	43	22	20	4	3	6	2	70	8	127
2019	CS-01	47	12	24	0	0	6	12	71	0	17
2019	CS-02	41	20	24	4	5	6	1	66	9	85
2019	CS-03	44	39	11	6	0	0	0	83	6	18
2018	CS	31	23	22	5	3	14	1	65	9	77
2018	CS-01	45	9	36	9	0	0	0	55	9	11
2018	CS-02	30	23	23	6	4	13	2	62	11	53
2017	CS	31	32	17	10	4	6	0	66	15	70
2017	CS-02	22	29	20	13	7	9	0	56	22	45
2014	CS	34	27	20	5	7	7	0	66	12	44
2014	CS-02	33	28	19	3	8	8	0	67	12	36

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	6	94	166
2020	CS-02	5	95	121
2019	CS	6	94	127
2018	CS	8	92	75

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	50	50	10

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	50	50	10

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	50	50	10

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	15	13	4	5	30	8	65	13	166
2020	CS-01	25	0	17	0	8	50	0	50	17	12
2020	CS-02	27	17	12	3	5	26	10	68	13	121
2020	CS-03	27	9	18	5	0	36	5	62	8	22
2019	CS	22	13	21	4	2	26	11	56	10	127
2019	CS-01	29	6	18	12	0	24	12	55	18	17
2019	CS-02	16	15	24	4	4	26	12	51	11	85
2019	CS-03	39	11	22	0	0	17	11	69	0	18
2018	CS	22	18	22	4	1	29	4	60	8	77
2018	CS-01	18	0	45	0	0	36	0	29	0	11
2018	CS-02	23	23	21	4	0	25	6	65	5	53
2017	CS	14	27	22	4	3	20	10	59	10	70
2017	CS-02	9	33	22	4	2	20	9	59	9	45
2014	CS	18	23	18	2	5	20	14	62	10	44
2014	CS-02	19	19	19	3	0	22	17	64	5	36

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	24	13	2	5	14	4	75	10	165
2020	CS-01	33	8	8	0	8	42	0	71	14	12
2020	CS-02	42	24	13	1	5	11	5	78	7	120
2020	CS-03	32	27	18	9	5	9	0	65	15	22
2019	CS	42	22	19	1	2	12	2	74	4	126
2019	CS-01	35	18	18	6	0	24	0	69	8	17
2019	CS-02	42	20	23	0	4	10	2	70	4	84
2019	CS-03	50	33	11	0	0	6	0	88	0	18
2018	CS	31	30	17	5	0	16	1	73	6	77
2018	CS-01	36	27	27	0	0	9	0	70	0	11
2018	CS-02	32	26	17	6	0	17	2	72	7	53
2017	CS	27	35	19	3	3	9	6	71	7	70
2017	CS-02	16	38	20	2	4	13	6	67	8	45
2014	CS	32	32	16	2	5	9	5	74	8	44
2014	CS-02	28	36	17	0	3	11	6	77	3	36

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	25	13	13	14	1	60	27	165
2020	CS-01	50	0	8	8	25	8	55	36	12
2020	CS-02	28	25	15	16	15	1	54	31	120
2020	CS-03	50	27	14	0	9	0	77	9	22

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	23	25	13	7	0	1	54	21	166
2020	CS-01	17	25	17	8	25	0	8	45	36	12
2020	CS-02	30	24	24	16	6	0	1	54	22	121
2020	CS-03	32	23	32	9	5	0	0	55	14	22
2019	CS	26	22	22	9	17	1	2	50	28	127
2019	CS-01	18	24	6	12	35	0	6	44	50	17
2019	CS-02	27	22	25	8	14	1	2	51	23	85
2019	CS-03	33	17	33	0	17	0	0	50	17	18
2018	CS	29	23	16	8	23	0	1	53	32	77
2018	CS-01	18	27	0	0	45	0	9	50	50	11
2018	CS-02	32	19	17	11	21	0	0	51	32	53
2017	CS	28	30	11	10	17	0	3	60	28	70
2017	CS-02	31	33	11	9	16	0	0	64	25	45

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	35	15	13	6	0	2	65	20	166
2020	CS-01	17	8	25	42	0	0	8	27	45	12
2020	CS-02	29	37	16	10	7	0	2	67	17	121
2020	CS-03	32	32	9	23	5	0	0	64	27	22
2019	CS	25	33	25	6	6	1	3	61	12	126
2019	CS-01	29	29	18	6	6	0	12	67	13	17
2019	CS-02	23	36	30	5	4	1	2	60	9	84
2019	CS-03	33	33	11	17	6	0	0	67	22	18
2018	CS	26	34	22	12	5	0	1	61	17	77
2018	CS-01	36	18	18	18	9	0	0	55	27	11
2018	CS-02	17	40	25	11	6	0	2	58	17	53
2017	CS	27	30	22	7	11	0	3	59	19	70
2017	CS-02	22	27	31	7	13	0	0	49	20	45

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	30	13	5	4	1	2	78	9	166
2020	CS-01	25	42	17	8	0	0	8	73	9	12
2020	CS-02	44	30	15	3	5	1	2	76	9	121
2020	CS-03	59	23	5	14	0	0	0	82	14	22
2019	CS	39	34	15	7	2	1	2	75	9	125
2019	CS-01	35	41	6	0	6	0	12	87	7	17
2019	CS-02	40	33	17	8	0	1	1	74	9	83
2019	CS-03	44	28	22	0	6	0	0	72	6	18
2018	CS	43	26	16	8	5	0	3	71	13	77
2018	CS-01	45	27	18	0	9	0	0	73	9	11
2018	CS-02	36	28	15	11	6	0	4	67	18	53
2017	CS	37	35	12	9	4	0	4	75	13	70
2017	CS-02	33	31	18	9	7	0	2	66	16	45

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	28	13	15	10	1	1	62	25	165
2020	CS-01	25	8	8	42	8	0	8	36	55	12
2020	CS-02	35	26	15	12	11	1	1	62	23	120
2020	CS-03	32	36	9	18	5	0	0	68	23	22
2019	CS	26	21	21	17	11	1	3	49	30	126
2019	CS-01	31	13	25	13	6	0	13	50	21	16
2019	CS-02	29	24	15	20	8	1	2	55	29	85
2019	CS-03	17	17	33	11	22	0	0	33	33	18
2018	CS	21	20	28	16	13	1	1	42	30	76
2018	CS-01	45	0	27	0	27	0	0	45	27	11
2018	CS-02	15	21	29	17	13	2	2	38	32	52
2017	CS	16	28	19	21	13	0	3	45	35	68
2017	CS-02	11	27	21	23	18	0	0	38	41	44

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	22	10	4	4	0	2	83	7	166
2020	CS-01	50	0	33	0	8	0	8	55	9	12
2020	CS-02	57	27	7	3	3	0	2	86	7	121
2020	CS-03	73	9	9	9	0	0	0	82	9	22
2019	CS	54	29	5	4	3	1	5	87	8	126
2019	CS-01	63	13	0	6	13	0	6	80	20	16
2019	CS-02	55	29	5	5	0	1	5	90	5	85
2019	CS-03	50	33	11	0	6	0	0	83	6	18
2018	CS	55	18	16	0	4	0	8	79	4	77
2018	CS-01	73	18	0	0	9	0	0	91	9	11
2018	CS-02	47	23	21	0	4	0	6	74	4	53
2017	CS	48	29	13	3	3	0	4	80	6	70
2017	CS-02	44	29	18	4	4	0	0	73	9	45

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	33	16	8	5	1	1	70	13	166
2020	CS-01	17	33	42	0	0	0	8	55	0	12
2020	CS-02	35	36	12	10	6	1	1	71	16	121
2020	CS-03	36	27	32	5	0	0	0	64	5	22
2019	CS	40	28	20	4	6	1	2	70	10	126
2019	CS-01	41	18	24	6	6	0	6	63	13	17
2019	CS-02	38	30	19	4	6	1	2	70	10	84
2019	CS-03	44	28	22	6	0	0	0	72	6	18
2018	CS	43	18	18	7	9	0	4	64	16	76
2018	CS-01	45	0	27	9	18	0	0	45	27	11
2018	CS-02	40	23	19	4	10	0	4	66	14	52
2017	CS	37	22	20	9	9	0	4	61	18	70
2017	CS-02	38	20	25	11	7	0	0	58	18	45

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	25	16	10	5	7	66	17	166
2020	CS-01	25	8	25	8	8	25	44	22	12
2020	CS-02	36	28	14	12	5	5	68	17	121
2020	CS-03	32	23	23	9	5	9	60	15	22

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	30	12	7	7	1	1	73	15	164
2020	CS-01	25	42	17	8	0	0	8	73	9	12
2020	CS-02	42	28	13	8	8	1	1	71	15	119
2020	CS-03	50	41	0	5	0	5	0	95	5	22
2019	CS	37	38	11	6	3	2	3	79	9	124
2019	CS-01	47	29	0	6	6	0	12	87	13	17
2019	CS-02	40	35	12	7	2	1	2	78	10	85
2019	CS-03	6	56	25	0	6	6	0	67	7	16
2018	CS	38	29	14	14	3	1	1	68	17	77
2018	CS-01	45	18	27	9	0	0	0	64	9	11
2018	CS-02	32	32	13	15	4	2	2	67	20	53
2017	CS	29	31	22	12	3	1	3	62	15	69
2017	CS-02	25	30	23	18	2	2	0	56	21	44

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	30	17	8	8	1	1	66	17	166
2020	CS-01	33	17	33	8	0	0	8	55	9	12
2020	CS-02	36	30	14	7	10	2	1	68	18	121
2020	CS-03	36	36	18	5	5	0	0	73	9	22
2019	CS	30	36	26	2	2	2	3	69	4	125
2019	CS-01	53	29	0	0	6	0	12	93	7	17
2019	CS-02	28	29	34	4	1	1	2	60	5	85
2019	CS-03	18	59	18	0	0	6	0	81	0	17
2018	CS	32	25	25	10	5	1	1	59	16	77
2018	CS-01	45	9	45	0	0	0	0	55	0	11
2018	CS-02	25	32	21	11	8	2	2	59	20	53
2017	CS	25	27	26	12	6	1	3	55	18	70
2017	CS-02	24	22	29	16	7	2	0	48	23	45

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	24	16	10	7	0	2	67	17	166
2020	CS-01	17	50	17	8	0	0	8	73	9	12
2020	CS-02	45	21	14	10	8	0	2	67	18	121
2020	CS-03	41	32	23	5	0	0	0	73	5	22
2019	CS	34	35	14	7	6	2	2	72	13	125
2019	CS-01	41	29	12	6	6	6	0	75	13	17
2019	CS-02	35	33	14	8	6	1	2	71	15	85
2019	CS-03	12	53	18	6	6	6	0	69	13	17
2018	CS	35	27	19	9	8	1	0	63	17	77
2018	CS-01	36	27	18	18	0	0	0	64	18	11
2018	CS-02	34	28	19	8	9	2	0	63	17	53
2017	CS	25	32	20	12	6	1	4	60	19	69
2017	CS-02	23	30	21	18	5	2	2	55	24	44

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	25	10	4	7	1	1	80	10	166
2020	CS-01	42	25	8	8	8	0	8	73	18	12
2020	CS-02	55	25	9	2	7	1	1	82	9	121
2020	CS-03	45	32	14	9	0	0	0	77	9	22
2019	CS	50	21	15	5	5	2	2	74	10	125
2019	CS-01	47	18	12	0	18	6	0	69	19	17
2019	CS-02	54	21	14	4	4	1	2	78	7	85
2019	CS-03	41	18	18	18	0	6	0	63	19	17

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	33	15	10	5	1	1	70	16	165
2020	CS-01	0	42	17	17	8	8	8	50	30	12
2020	CS-02	38	33	12	9	7	1	1	72	16	120
2020	CS-03	32	32	32	5	0	0	0	64	5	22

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	32	17	6	4	1	1	72	10	166
2020	CS-01	8	25	50	8	0	0	8	36	9	12
2020	CS-02	42	32	14	5	5	1	1	76	10	121
2020	CS-03	36	32	23	5	0	5	0	71	5	22
2019	CS	40	34	11	6	5	3	2	77	11	125
2019	CS-01	35	41	12	0	6	6	0	81	6	17
2019	CS-02	42	34	9	5	5	2	2	80	10	85
2019	CS-03	29	29	24	12	0	6	0	63	13	17
2018	CS	48	23	17	9	3	0	0	71	12	77
2018	CS-01	55	9	18	18	0	0	0	64	18	11
2018	CS-02	45	28	17	6	4	0	0	74	9	53
2017	CS	31	26	26	12	3	0	3	59	15	70
2017	CS-02	24	27	31	16	2	0	0	51	18	45

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	25	12	6	1	1	2	80	8	165
2020	CS-01	33	42	8	8	0	0	8	82	9	12
2020	CS-02	52	23	13	8	2	2	2	78	9	120
2020	CS-03	68	23	9	0	0	0	0	91	0	22
2019	CS	62	20	8	2	2	3	2	87	4	124
2019	CS-01	71	12	0	0	6	6	6	93	7	17
2019	CS-02	61	23	8	2	1	2	2	88	4	84
2019	CS-03	59	18	12	6	0	6	0	81	6	17
2018	CS	59	25	7	1	4	1	3	88	5	76
2018	CS-01	64	18	9	9	0	0	0	82	9	11
2018	CS-02	58	27	4	0	6	2	4	90	6	52
2017	CS	68	22	4	4	0	0	1	91	4	70
2017	CS-02	71	18	4	7	0	0	0	89	7	45

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	34	15	3	4	1	78	7	163
2020	CS-01	36	27	18	0	9	9	70	10	11
2020	CS-02	43	34	15	4	3	1	77	8	119
2020	CS-03	41	41	14	0	5	0	82	5	22

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	74	15	4	2	0	1	4	93	3	165
2020	CS-01	50	17	17	8	0	0	8	73	9	12
2020	CS-02	72	17	4	3	0	1	4	93	3	120
2020	CS-03	86	14	0	0	0	0	0	100	0	22
2019	CS	70	13	6	1	1	3	6	91	2	125
2019	CS-01	59	12	6	0	6	6	12	86	7	17
2019	CS-02	68	16	6	1	0	2	6	92	1	85
2019	CS-03	76	0	12	0	0	6	6	87	0	17
2018	CS	75	13	4	1	1	1	4	93	3	77
2018	CS-01	82	9	0	9	0	0	0	91	9	11
2018	CS-02	70	15	6	0	2	2	6	92	2	53

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	78	8	5	1	3	1	4	91	4	166
2020	CS-01	67	0	8	0	0	0	25	89	0	12
2020	CS-02	79	8	5	2	3	1	2	90	5	121
2020	CS-03	82	14	0	0	0	5	0	100	0	22
2019	CS	74	13	2	2	4	2	3	91	7	126
2019	CS-01	56	13	6	6	0	6	13	85	8	16
2019	CS-02	75	14	1	1	5	1	2	93	6	85
2019	CS-03	78	6	6	6	6	0	0	83	11	18
2018	CS	82	6	5	1	1	1	3	92	3	77
2018	CS-01	91	9	0	0	0	0	0	100	0	11
2018	CS-02	81	8	4	0	2	2	4	94	2	53
2017	CS	66	21	7	0	1	0	4	91	2	70
2017	CS-02	67	22	4	0	2	0	4	93	2	45

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	67	18	8	2	3	0	2	86	6	165
2020	CS-01	33	42	8	0	0	0	17	90	0	12
2020	CS-02	68	15	9	3	3	0	2	85	6	120
2020	CS-03	73	18	5	0	5	0	0	91	5	22
2019	CS	57	22	10	0	6	2	2	83	6	124
2019	CS-01	50	25	13	0	0	6	6	86	0	16
2019	CS-02	61	19	8	0	6	2	2	85	6	83
2019	CS-03	56	17	17	0	11	0	0	72	11	18
2018	CS	73	10	4	8	4	1	0	84	12	77
2018	CS-01	64	9	0	27	0	0	0	73	27	11
2018	CS-02	75	11	4	4	4	2	0	88	8	53
2017	CS	59	24	10	3	1	0	3	85	4	70
2017	CS-02	53	33	9	0	2	0	2	89	2	45

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	67	18	7	3	2	1	2	87	6	166
2020	CS-01	67	8	8	0	0	0	17	90	0	12
2020	CS-02	65	20	8	2	2	1	1	87	5	121
2020	CS-03	82	9	5	5	0	0	0	91	5	22
2019	CS	58	26	7	3	2	2	2	88	5	126
2019	CS-01	50	25	6	6	0	6	6	86	7	16
2019	CS-02	59	27	7	2	1	1	2	89	4	85
2019	CS-03	50	28	11	6	6	0	0	78	11	18
2018	CS	58	21	10	6	3	1	0	80	9	77
2018	CS-01	45	18	27	0	9	0	0	64	9	11
2018	CS-02	57	25	9	8	0	2	0	83	8	53
2017	CS	63	20	7	3	4	0	3	85	7	70
2017	CS-02	58	22	11	2	4	0	2	82	7	45

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	67	7	2	0	1	0	23	97	1	166
2020	CS-01	42	17	0	0	0	0	42	100	0	12
2020	CS-02	69	6	1	0	0	0	24	99	0	121
2020	CS-03	68	9	9	0	0	0	14	89	0	22
2019	CS	61	6	5	0	0	3	24	93	0	124
2019	CS-01	56	6	0	0	0	6	31	100	0	16
2019	CS-02	58	7	4	0	0	4	28	95	0	83
2019	CS-03	78	6	11	0	0	0	6	88	0	18
2018	CS	57	4	0	1	0	1	36	98	2	77
2018	CS-01	64	0	0	0	0	0	36	100	0	11
2018	CS-02	58	2	0	2	0	2	36	97	3	53
2017	CS	61	14	1	0	1	0	21	96	2	70
2017	CS-02	55	16	2	0	2	0	25	94	3	45

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	68	17	5	4	1	1	4	90	4	166
2020	CS-01	42	25	8	0	0	0	25	89	0	12
2020	CS-02	68	19	5	4	1	2	2	90	5	121
2020	CS-03	82	5	5	5	0	0	5	90	5	22
2019	CS	67	15	7	2	2	2	6	89	4	124
2019	CS-01	56	6	13	0	0	6	19	83	0	16
2019	CS-02	67	18	6	2	1	2	4	90	4	84
2019	CS-03	71	12	12	0	6	0	0	82	6	17
2018	CS	68	10	6	1	3	1	10	88	4	77
2018	CS-01	55	18	9	0	9	0	9	80	10	11
2018	CS-02	64	11	8	2	2	2	11	87	4	53
2017	CS	59	24	7	3	0	0	7	89	3	70
2017	CS-02	58	20	11	2	0	0	9	85	2	45

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	75	14	5	0	2	1	2	92	2	166
2020	CS-01	50	25	8	0	8	0	8	82	9	12
2020	CS-02	74	14	6	0	2	1	2	91	3	121
2020	CS-03	91	5	5	0	0	0	0	95	0	22
2019	CS	75	13	5	1	0	3	3	94	1	126
2019	CS-01	69	13	0	0	0	13	6	100	0	16
2019	CS-02	74	14	6	1	0	2	2	93	1	85
2019	CS-03	78	17	6	0	0	0	0	94	0	18
2018	CS	64	16	8	3	4	3	4	85	7	77
2018	CS-01	64	18	9	0	9	0	0	82	9	11
2018	CS-02	58	19	8	4	4	4	4	84	8	53
2017	CS	57	16	12	9	4	0	3	75	13	70
2017	CS-02	51	18	18	7	7	0	0	69	13	45

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	30	10	3	1	1	1	86	4	166
2020	CS-01	17	42	25	8	0	0	8	64	9	12
2020	CS-02	54	31	10	2	2	1	1	86	4	121
2020	CS-03	73	18	5	5	0	0	0	91	5	22
2019	CS	60	25	7	3	1	2	2	88	4	126
2019	CS-01	56	31	0	6	0	6	0	93	7	16
2019	CS-02	56	25	9	4	1	2	2	85	5	85
2019	CS-03	78	17	6	0	0	0	0	94	0	18
2018	CS	60	27	6	3	1	0	3	89	4	77
2018	CS-01	55	27	9	0	9	0	0	82	9	11
2018	CS-02	58	30	6	4	0	0	2	90	4	53
2017	CS	47	33	13	1	3	0	3	83	4	70
2017	CS-02	49	40	9	0	2	0	0	89	2	45

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	33	19	10	5	1	65	15	166
2020	CS-01	8	50	8	25	0	8	64	27	12
2020	CS-02	29	31	23	10	7	1	60	17	121
2020	CS-03	55	27	9	9	0	0	82	9	22

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	23	37	25	10	3	0	1	61	13	166
2020	CS-01	0	33	33	25	0	0	8	36	27	12
2020	CS-02	23	40	26	9	2	0	0	63	12	121
2020	CS-03	36	27	27	9	0	0	0	64	9	22
2019	CS	26	43	22	4	4	1	1	70	8	127
2019	CS-01	24	41	29	6	0	0	0	65	6	17
2019	CS-02	25	48	19	4	2	1	1	75	6	85
2019	CS-03	44	17	28	6	6	0	0	61	11	18
2018	CS	21	37	36	4	1	1	0	59	5	76
2018	CS-01	10	30	50	10	0	0	0	40	10	10
2018	CS-02	19	38	38	2	2	2	0	58	4	53
2017	CS	16	38	27	10	6	1	1	56	16	70
2017	CS-02	13	33	31	11	9	2	0	48	21	45

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	8	16	31	27	17	0	1	44	24	166
2020	CS-01	17	17	58	0	0	0	8	0	36	12
2020	CS-02	7	14	30	31	17	0	0	49	21	121
2020	CS-03	0	32	27	23	18	0	0	41	32	22
2019	CS	6	7	36	31	17	2	1	49	14	126
2019	CS-01	6	12	41	35	6	0	0	41	18	17
2019	CS-02	7	5	31	34	20	2	1	56	12	85
2019	CS-03	0	12	53	12	18	6	0	31	13	17
2018	CS	4	12	31	32	21	0	0	53	16	77
2018	CS-01	9	27	27	18	18	0	0	36	36	11
2018	CS-02	4	9	30	36	21	0	0	57	13	53
2017	CS	7	6	39	26	20	1	0	47	13	69
2017	CS-02	9	7	40	22	20	2	0	43	16	45

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	36	16	5	2	4	0	75	8	166
2020	CS-01	17	42	25	0	8	8	0	64	9	12
2020	CS-02	41	33	15	5	2	3	0	77	8	121
2020	CS-03	23	55	14	5	0	5	0	81	5	22
2019	CS	45	32	13	4	2	3	2	81	6	127
2019	CS-01	29	24	18	6	12	12	0	60	20	17
2019	CS-02	47	32	14	4	0	1	2	82	4	85
2019	CS-03	44	39	6	6	0	6	0	88	6	18
2018	CS	44	29	13	9	1	4	0	76	11	77
2018	CS-01	55	27	9	9	0	0	0	82	9	11
2018	CS-02	38	32	13	11	0	6	0	74	12	53
2017	CS	33	38	17	7	1	1	1	73	9	70
2017	CS-02	22	47	18	7	2	2	2	72	9	45

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	28	14	13	5	4	66	19	166
2020	CS-01	17	17	33	25	0	8	36	27	12
2020	CS-02	41	27	11	12	6	2	70	19	121
2020	CS-03	23	32	27	9	5	5	57	14	22

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	24	15	9	8	2	1	68	18	164
2020	CS-01	33	17	25	8	8	8	0	55	18	12
2020	CS-02	43	24	14	8	8	2	1	69	16	120
2020	CS-03	33	29	14	19	5	0	0	62	24	21

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	20	17	4	2	4	1	76	6	166
2020	CS-01	42	25	25	0	0	8	0	73	0	12
2020	CS-02	54	18	16	5	2	4	1	76	8	121
2020	CS-03	59	23	18	0	0	0	0	82	0	22

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	26	19	4	8	2	0	68	12	164
2020	CS-01	33	8	33	8	0	17	0	50	10	12
2020	CS-02	44	29	13	4	9	1	0	73	14	119
2020	CS-03	32	36	27	0	5	0	0	68	5	22
2019	CS	36	31	17	12	1	3	1	70	13	127
2019	CS-01	29	24	35	6	0	6	0	56	6	17
2019	CS-02	39	31	14	13	1	1	1	71	14	85
2019	CS-03	33	33	6	17	0	11	0	75	19	18
2018	CS	35	30	21	10	3	1	0	66	13	77
2018	CS-01	36	18	18	27	0	0	0	55	27	11
2018	CS-02	34	38	19	6	2	2	0	73	8	53
2017	CS	26	35	16	17	6	0	0	61	23	70
2017	CS-02	18	35	18	25	4	0	0	53	29	45

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	36	11	7	2	2	79	9	166
2020	CS-01	17	17	50	8	0	8	36	9	12
2020	CS-02	46	34	9	7	3	1	81	10	121
2020	CS-03	41	45	9	5	0	0	86	5	22

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	34	11	7	5	1	77	12	165
2020	CS-01	17	17	33	17	8	8	36	27	12
2020	CS-02	47	28	12	7	6	0	75	13	121
2020	CS-03	36	59	0	5	0	0	95	5	22

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	34	18	7	4	1	71	10	166
2020	CS-01	17	33	33	8	0	8	55	9	12
2020	CS-02	40	33	15	7	4	0	74	12	121
2020	CS-03	36	27	27	5	5	0	64	9	22

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	31	11	4	2	2	1	82	6	166
2020	CS-01	33	33	17	8	0	8	0	73	9	12
2020	CS-02	52	28	11	3	3	2	1	82	7	121
2020	CS-03	50	32	14	5	0	0	0	82	5	22

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	58	15	6	2	2	12	5	88	4	166
2020	CS-01	50	8	8	0	0	25	8	88	0	12
2020	CS-02	60	11	7	2	2	11	7	85	6	121
2020	CS-03	64	32	0	0	0	5	0	100	0	22

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	31	11	4	3	3	81	8	165
2020	CS-01	33	8	33	8	8	8	45	18	12
2020	CS-02	52	32	7	5	3	0	84	8	121
2020	CS-03	43	33	10	0	0	14	89	0	21

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	60	21	9	4	4	1	82	9	164
2020	CS-01	75	8	8	0	0	8	91	0	12
2020	CS-02	63	20	9	5	3	0	83	8	120
2020	CS-03	45	36	9	5	5	0	82	9	22

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	25	9	10	4	1	1	77	14	165
2020	CS-01	42	8	33	17	0	0	0	50	17	12
2020	CS-02	51	24	8	11	5	0	1	76	16	120
2020	CS-03	55	36	5	5	0	0	0	91	5	22

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	8	62	15	15	0	0	0	69	15	13
2019	CS	50	21	14	7	0	7	0	77	8	14

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	85	15	13

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	9	27	27	36	0	0	0	36	36	11

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	7	93	165
2020	CS-01	8	92	12
2020	CS-02	8	93	120
2020	CS-03	5	95	22

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	10	90	165
2020	CS-01	0	100	12
2020	CS-02	12	88	120
2020	CS-03	0	100	22
2019	CS	10	90	126
2019	CS-01	13	88	16
2019	CS-02	11	89	85
2019	CS-03	6	94	18
2017	CS	17	83	70
2017	CS-02	20	80	45

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	50	50	16

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	69	31	16
2019	CS	85	15	13
2017	CS	83	17	12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	64	27	0	9	0	0	91	9	11
2019	CS	45	9	18	18	0	9	60	20	11
2017	CS	39	30	10	10	10	0	70	20	10

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	28	7	5	2	2	2	85	8	165
2020	CS-01	42	42	8	8	0	0	0	83	8	12
2020	CS-02	55	26	7	4	3	2	2	84	8	121
2020	CS-03	48	38	0	10	0	5	0	90	10	21

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	44	16	2	54	46	166
2020	CS-01	25	33	42	0	57	43	12
2020	CS-02	40	43	15	2	51	49	121
2020	CS-03	32	59	9	0	65	35	22

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	40	60	63
2020	CS-02	37	63	49

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	8	24	19	13	33	2	2	33	48	63
2020	CS-02	10	27	14	14	35	0	0	37	49	49

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	6	17	11	25	40	0	0	24	65	63
2020	CS-02	8	20	6	27	39	0	0	29	65	49

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	18	16	6	6	1	8	68	13	165
2020	CS-01	17	33	25	0	17	0	8	55	18	12
2020	CS-02	45	17	14	7	5	2	11	70	13	120
2020	CS-03	45	14	27	9	5	0	0	59	14	22
2019	CS	48	14	14	6	10	2	5	67	18	125
2019	CS-01	41	12	24	6	6	6	6	60	13	17
2019	CS-02	46	13	15	7	11	1	6	64	19	84
2019	CS-03	50	22	6	6	17	0	0	72	22	18
2018	CS	39	13	16	11	9	0	12	60	22	76
2018	CS-01	55	18	9	0	18	0	0	73	18	11
2018	CS-02	35	13	19	12	10	0	12	54	24	52

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence