2020 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 43 4 7 2 0 0 86 10 1273
2020 CR-03 44 50 0 0 0 6 0 100 0 16
2020 CR-04 43 41 4 8 3 0 0 84 12 541
2020 CR-05 44 43 4 7 2 0 0 87 9 686

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 82 12 3 1 1 1 0 95 3 1267
2020 CR-03 81 13 0 0 0 6 0 100 0 16
2020 CR-04 82 10 2 2 3 1 0 94 4 538
2020 CR-05 81 13 3 1 0 0 0 95 2 682
2017 CR 78 16 2 1 0 1 1 96 1 1805
2017 CR-03 75 13 6 3 3 0 0 88 6 32
2017 CR-04 77 17 2 1 0 1 2 96 1 807
2017 CR-05 79 16 2 1 1 1 1 96 1 945
2014 CR 77 16 3 2 1 0 1 95 2 1772
2014 CR-03 70 20 7 0 0 1 1 93 0 83
2014 CR-04 77 16 3 2 1 0 1 94 3 880
2014 CR-05 78 16 2 2 1 1 1 96 2 790

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 34 5 8 3 0 0 83 12 1276
2020 CR-03 25 69 0 6 0 0 0 94 6 16
2020 CR-04 52 31 5 8 4 0 0 83 12 542
2020 CR-05 48 34 6 9 3 0 0 82 12 687
2019 CR 45 35 5 10 5 0 0 80 15 1642
2019 CR-03 40 27 7 17 10 0 0 67 27 30
2019 CR-04 47 35 5 9 4 0 0 82 14 700
2019 CR-05 43 37 4 11 5 0 0 80 16 849
2017 CR 45 34 6 10 5 0 0 79 16 1803
2017 CR-03 50 19 9 13 9 0 0 69 22 32
2017 CR-04 47 36 6 7 4 0 0 83 11 806
2017 CR-05 43 32 5 13 7 0 0 75 20 944
2014 CR 44 34 6 11 5 0 0 79 15 1773
2014 CR-03 30 41 7 8 13 0 0 71 22 83
2014 CR-04 49 33 6 8 4 0 0 82 12 880
2014 CR-05 42 35 5 14 4 0 0 77 18 791

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 40 11 14 6 0 0 69 19 1267
2020 CR-03 25 38 25 6 0 0 6 67 7 16
2020 CR-04 31 40 10 13 6 0 0 71 19 540
2020 CR-05 28 40 11 14 6 0 0 68 21 681
2019 CR 32 39 11 13 5 0 0 72 18 1637
2019 CR-03 47 30 13 3 7 0 0 77 10 30
2019 CR-04 35 35 11 14 5 0 0 70 19 697
2019 CR-05 28 44 10 13 4 0 0 73 17 848
2018 CR 26 46 8 14 5 0 1 72 19 1635
2018 CR-03 43 30 4 13 4 4 0 77 18 23
2018 CR-04 31 42 8 14 4 0 1 74 19 709
2018 CR-05 21 50 9 14 6 0 1 71 20 849
2017 CR 31 37 9 16 6 0 0 68 23 1807
2017 CR-03 47 31 3 16 3 0 0 78 19 32
2017 CR-04 33 35 10 15 6 0 0 69 21 806
2017 CR-05 28 38 9 17 7 0 0 66 25 948
2014 CR 30 41 9 13 6 0 0 71 19 1772
2014 CR-03 47 42 7 4 0 0 0 89 4 83
2014 CR-04 31 37 10 15 6 0 0 69 21 880
2014 CR-05 28 44 8 13 6 0 0 73 19 791

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 36 8 8 3 0 0 81 11 1267
2020 CR-03 44 44 13 0 0 0 0 88 0 16
2020 CR-04 49 32 8 7 3 0 0 82 10 539
2020 CR-05 41 39 9 9 3 0 0 79 12 681
2019 CR 44 35 9 7 3 0 0 80 11 1629
2019 CR-03 47 33 10 3 7 0 0 80 10 30
2019 CR-04 46 35 9 6 3 0 0 81 10 696
2019 CR-05 43 36 9 8 4 0 0 79 12 840
2017 CR 43 38 8 8 2 0 0 81 10 1798
2017 CR-03 56 28 0 16 0 0 0 84 16 32
2017 CR-04 47 37 8 6 2 0 0 84 8 804
2017 CR-05 40 39 9 9 3 0 0 78 12 941
2014 CR 44 38 9 7 2 0 0 82 9 1771
2014 CR-03 30 53 10 6 1 0 0 83 7 83
2014 CR-04 47 35 9 6 2 0 0 82 8 879
2014 CR-05 42 39 8 8 3 0 0 81 11 790

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 27 10 6 3 0 0 81 9 1266
2020 CR-03 38 31 31 0 0 0 0 69 0 16
2020 CR-04 56 26 7 6 4 0 1 83 10 538
2020 CR-05 52 27 11 6 3 0 0 79 9 681
2019 CR 54 28 9 6 3 0 0 82 10 1639
2019 CR-03 53 17 10 17 3 0 0 70 20 30
2019 CR-04 56 27 8 6 3 0 1 83 9 699
2019 CR-05 52 29 9 6 4 0 0 81 10 847
2018 CR 51 29 10 6 3 0 1 81 9 1629
2018 CR-03 26 39 13 9 9 0 4 68 18 23
2018 CR-04 53 29 8 5 3 0 1 83 9 705
2018 CR-05 49 30 11 7 2 0 1 79 9 847
2017 CR 50 31 8 7 3 0 0 82 10 1804
2017 CR-03 59 22 6 13 0 0 0 81 13 32
2017 CR-04 52 30 9 5 3 0 1 83 8 807
2017 CR-05 49 32 7 8 4 0 0 81 12 944
2014 CR 49 32 10 6 3 0 0 81 9 1770
2014 CR-03 43 40 12 4 1 0 0 83 5 83
2014 CR-04 51 31 9 6 3 0 1 82 8 879
2014 CR-05 47 32 10 6 4 0 0 80 10 789

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 34 12 6 3 0 0 78 10 1276
2020 CR-03 44 25 19 13 0 0 0 69 13 16
2020 CR-04 42 32 13 8 4 0 0 74 13 542
2020 CR-05 45 35 12 5 3 0 0 80 8 687
2019 CR 41 38 10 6 4 0 0 79 11 1643
2019 CR-03 52 24 10 10 3 0 0 76 14 29
2019 CR-04 40 37 10 8 5 0 0 77 13 701
2019 CR-05 42 40 10 5 4 0 0 82 9 850
2018 CR 36 41 11 7 4 0 0 77 11 1622
2018 CR-03 26 52 9 0 13 0 0 78 13 23
2018 CR-04 33 41 12 9 5 0 0 74 14 703
2018 CR-05 39 40 11 6 4 0 0 80 10 843
2017 CR 37 43 9 7 4 0 0 80 10 1805
2017 CR-03 31 47 6 3 9 3 0 81 13 32
2017 CR-04 31 44 12 8 5 0 0 75 13 806
2017 CR-05 41 43 7 6 3 0 0 84 9 946
2014 CR 37 43 10 6 4 0 0 80 10 1772
2014 CR-03 36 47 10 2 5 0 0 83 7 83
2014 CR-04 35 41 11 8 5 0 0 76 13 880
2014 CR-05 41 44 8 5 3 0 0 85 7 790

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 33 13 12 7 0 0 67 19 1274
2020 CR-03 19 56 13 13 0 0 0 75 13 16
2020 CR-04 35 32 13 11 8 1 0 68 19 542
2020 CR-05 34 33 14 13 7 0 0 67 20 686
2019 CR 33 33 14 10 8 0 0 67 19 1641
2019 CR-03 47 17 10 13 13 0 0 63 27 30
2019 CR-04 35 31 14 11 8 0 0 66 19 698
2019 CR-05 32 35 14 10 9 0 0 67 19 851
2018 CR 30 34 16 11 9 0 0 64 20 1625
2018 CR-03 30 52 4 4 9 0 0 83 13 23
2018 CR-04 32 35 13 12 8 0 0 67 20 703
2018 CR-05 29 33 18 11 10 0 0 61 21 845
2017 CR 32 33 13 12 8 0 0 66 20 1805
2017 CR-03 38 34 13 9 6 0 0 72 16 32
2017 CR-04 30 35 14 13 7 0 1 66 20 807
2017 CR-05 34 32 13 11 9 0 0 67 21 945
2014 CR 29 38 13 13 7 0 0 68 20 1771
2014 CR-03 31 47 13 6 2 0 0 78 8 83
2014 CR-04 31 36 13 12 7 0 0 68 19 879
2014 CR-05 28 39 12 14 7 0 0 67 21 790

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 37 11 9 3 0 0 77 12 1267
2020 CR-03 38 50 6 6 0 0 0 88 6 16
2020 CR-04 40 34 13 10 3 0 0 74 13 539
2020 CR-05 40 38 10 8 4 0 0 78 12 681
2019 CR 38 39 11 8 3 0 0 78 11 1634
2019 CR-03 45 31 7 14 0 0 3 79 14 29
2019 CR-04 39 38 12 8 3 0 0 77 11 698
2019 CR-05 37 41 10 9 3 0 0 78 11 844
2018 CR 33 41 14 9 4 0 0 74 12 1626
2018 CR-03 32 50 9 0 9 0 0 82 9 22
2018 CR-04 35 38 14 10 3 0 0 73 13 706
2018 CR-05 31 42 13 9 4 0 0 74 13 844
2017 CR 36 40 11 9 3 0 0 76 13 1806
2017 CR-03 59 28 6 3 0 3 0 90 3 32
2017 CR-04 34 41 13 10 3 0 0 75 12 807
2017 CR-05 37 40 10 10 4 0 0 77 14 946

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 34 8 4 2 0 0 87 5 1272
2020 CR-03 31 38 13 13 0 6 0 73 13 16
2020 CR-04 52 34 8 3 2 0 0 87 5 540
2020 CR-05 54 32 8 4 1 0 0 87 5 685
2019 CR 52 35 8 3 2 0 0 86 5 1638
2019 CR-03 62 24 3 7 0 3 0 89 7 29
2019 CR-04 50 34 9 4 2 0 0 85 6 699
2019 CR-05 52 36 7 3 2 0 0 87 5 847
2018 CR 49 38 8 3 2 0 0 88 4 1634
2018 CR-03 48 39 4 4 4 0 0 87 9 23
2018 CR-04 48 38 8 3 2 0 0 87 5 709
2018 CR-05 50 38 8 2 1 0 0 89 4 848
2017 CR 50 36 8 4 2 0 0 86 6 1803
2017 CR-03 50 34 6 3 6 0 0 84 9 32
2017 CR-04 48 36 11 4 1 0 0 84 5 807
2017 CR-05 51 36 6 4 2 0 0 88 6 944
2014 CR 46 40 9 3 2 0 0 86 5 1772
2014 CR-03 51 42 5 0 1 1 0 94 1 83
2014 CR-04 46 38 10 3 2 0 0 84 5 879
2014 CR-05 46 41 7 3 2 0 0 87 5 791

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 32 12 10 7 0 0 71 17 1273
2020 CR-03 25 31 25 19 0 0 0 56 19 16
2020 CR-04 41 30 13 8 8 0 0 71 16 540
2020 CR-05 38 34 11 11 6 0 0 72 17 686
2019 CR 38 32 13 9 7 0 0 71 16 1644
2019 CR-03 47 20 13 10 7 3 0 69 17 30
2019 CR-04 38 33 13 10 7 0 0 71 16 700
2019 CR-05 37 33 14 8 8 0 0 70 16 851
2018 CR 34 36 13 10 7 0 0 70 17 1629
2018 CR-03 30 48 9 9 4 0 0 78 13 23
2018 CR-04 34 36 13 11 6 0 0 70 17 708
2018 CR-05 34 35 13 9 8 0 0 70 17 845
2017 CR 36 35 12 10 7 0 0 71 17 1801
2017 CR-03 56 16 16 6 6 0 0 72 13 32
2017 CR-04 35 36 13 9 6 0 0 71 16 805
2017 CR-05 36 34 11 11 7 0 0 71 18 943

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 61 27 7 3 2 0 0 88 4 1262
2020 CR-03 50 38 6 6 0 0 0 88 6 16
2020 CR-04 59 26 9 3 3 0 0 85 6 536
2020 CR-05 63 28 6 3 1 0 0 91 3 679
2019 CR 60 28 8 2 2 0 0 88 4 1629
2019 CR-03 63 23 10 0 3 0 0 87 3 30
2019 CR-04 56 28 10 3 3 0 0 84 6 695
2019 CR-05 62 28 6 2 1 0 0 90 3 841
2018 CR 58 31 8 2 2 0 0 89 4 1613
2018 CR-03 65 22 0 0 13 0 0 87 13 23
2018 CR-04 55 31 10 3 1 0 0 86 4 705
2018 CR-05 60 31 7 2 1 0 0 90 3 831
2017 CR 61 29 7 2 1 0 0 90 3 1799
2017 CR-03 66 25 3 3 3 0 0 91 6 32
2017 CR-04 55 32 9 3 2 0 0 87 5 805
2017 CR-05 65 27 5 1 1 0 0 92 2 941
2014 CR 70 23 5 1 1 0 0 92 2 1771
2014 CR-03 67 24 7 0 1 0 0 91 1 82
2014 CR-04 65 25 6 2 1 0 0 91 3 880
2014 CR-05 75 20 4 1 0 0 0 95 1 790

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 35 14 10 7 0 0 70 17 1271
2020 CR-03 7 47 33 7 7 0 0 53 13 15
2020 CR-04 36 34 12 9 8 0 0 70 17 538
2020 CR-05 34 35 15 10 6 0 0 69 16 687
2019 CR 33 37 14 9 7 0 0 70 16 1634
2019 CR-03 43 32 11 4 11 0 0 75 14 28
2019 CR-04 34 36 16 8 6 0 0 70 14 696
2019 CR-05 31 37 12 9 9 0 1 69 18 847
2018 CR 28 37 15 12 7 0 1 65 20 1624
2018 CR-03 26 48 4 13 9 0 0 74 22 23
2018 CR-04 29 35 16 12 7 0 1 65 19 703
2018 CR-05 27 37 13 13 8 1 0 65 22 845
2017 CR 32 38 12 11 6 0 1 71 17 1793
2017 CR-03 44 28 3 13 13 0 0 72 25 32
2017 CR-04 31 39 14 10 5 0 1 71 15 801
2017 CR-05 33 37 10 12 7 0 0 71 19 939
2014 CR 25 43 13 11 7 1 0 69 18 1772
2014 CR-03 25 42 22 5 4 1 1 69 9 83
2014 CR-04 26 41 13 11 7 1 1 68 19 880
2014 CR-05 25 45 12 11 7 1 0 70 18 790

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 29 17 8 6 0 1 69 14 1274
2020 CR-03 25 38 19 13 0 0 6 67 13 16
2020 CR-04 41 30 14 7 7 0 1 72 14 540
2020 CR-05 39 29 18 9 5 0 0 68 14 687
2019 CR 38 31 16 8 6 0 0 70 14 1643
2019 CR-03 53 27 7 0 7 3 3 86 7 30
2019 CR-04 39 31 18 7 5 0 0 70 12 700
2019 CR-05 36 33 15 9 6 0 0 70 15 850
2018 CR 34 32 17 10 6 0 1 66 17 1611
2018 CR-03 23 45 14 9 9 0 0 68 18 22
2018 CR-04 34 31 17 11 6 0 1 66 17 700
2018 CR-05 34 31 18 9 7 0 0 66 16 837
2017 CR 37 34 14 8 6 0 1 72 14 1801
2017 CR-03 44 22 9 13 13 0 0 66 25 32
2017 CR-04 37 35 14 8 5 0 1 73 13 805
2017 CR-05 37 33 14 9 6 0 1 70 15 943
2014 CR 34 38 14 8 5 0 0 72 14 1771
2014 CR-03 24 43 18 11 1 1 1 69 12 83
2014 CR-04 35 36 14 9 5 0 0 72 14 879
2014 CR-05 35 39 13 8 5 0 0 74 13 790

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 37 12 7 4 0 0 77 11 1268
2020 CR-03 19 50 31 0 0 0 0 69 0 16
2020 CR-04 43 34 11 7 5 1 0 78 12 539
2020 CR-05 39 38 12 8 4 0 0 77 12 682
2019 CR 41 36 12 7 4 0 0 78 10 1612
2019 CR-03 48 28 17 0 7 0 0 76 7 29
2019 CR-04 43 35 13 6 3 0 0 78 9 692
2019 CR-05 40 38 10 8 4 0 0 78 12 829
2018 CR 36 35 16 7 5 0 0 72 12 1631
2018 CR-03 35 43 13 0 9 0 0 78 9 23
2018 CR-04 37 37 15 6 4 0 1 75 11 709
2018 CR-05 35 33 16 8 6 0 0 69 14 845
2017 CR 40 34 13 8 5 0 0 74 13 1799
2017 CR-03 53 22 6 9 6 3 0 77 16 32
2017 CR-04 39 34 15 6 4 0 0 74 11 803
2017 CR-05 40 34 11 10 5 0 0 74 15 943
2014 CR 37 37 13 8 4 0 0 75 12 1772
2014 CR-03 42 40 16 1 1 0 0 82 2 83
2014 CR-04 37 36 13 9 4 1 0 74 13 880
2014 CR-05 37 39 12 7 4 0 0 76 11 790

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 32 8 5 3 0 0 84 8 1267
2020 CR-03 47 53 0 0 0 0 0 100 0 15
2020 CR-04 51 29 10 5 5 0 0 80 10 537
2020 CR-05 52 34 8 4 2 0 0 86 6 684
2019 CR 51 33 8 5 3 0 0 84 7 1640
2019 CR-03 60 23 13 0 3 0 0 83 3 30
2019 CR-04 48 35 8 5 4 0 0 83 9 700
2019 CR-05 52 33 9 4 2 0 0 85 6 848
2018 CR 44 38 10 5 3 0 0 82 8 1630
2018 CR-03 39 48 4 4 4 0 0 87 9 23
2018 CR-04 41 37 11 7 3 0 0 79 10 707
2018 CR-05 47 38 10 3 3 0 0 84 6 847
2017 CR 47 37 8 5 3 0 0 84 7 1801
2017 CR-03 63 22 3 9 3 0 0 84 13 32
2017 CR-04 44 37 11 6 3 0 0 81 9 804
2017 CR-05 50 37 7 4 2 0 0 87 6 944
2014 CR 48 37 8 5 3 0 0 85 7 1771
2014 CR-03 53 34 8 2 1 0 1 88 4 83
2014 CR-04 45 36 9 6 3 0 0 81 9 879
2014 CR-05 51 38 5 3 2 0 0 89 6 790

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 29 15 7 4 0 1 74 11 1274
2020 CR-03 69 25 6 0 0 0 0 94 0 16
2020 CR-04 52 29 14 3 2 0 1 82 4 540
2020 CR-05 38 30 16 10 6 0 0 68 16 687
2019 CR 45 28 15 8 4 0 0 73 12 1633
2019 CR-03 57 32 7 4 0 0 0 89 4 28
2019 CR-04 53 27 12 5 2 0 1 81 7 697
2019 CR-05 38 28 18 10 6 0 0 66 16 845
2018 CR 42 28 16 8 5 0 1 71 13 1633
2018 CR-03 65 17 13 4 0 0 0 83 4 23
2018 CR-04 50 28 13 4 4 0 1 79 8 708
2018 CR-05 35 30 18 10 6 0 0 65 17 848
2017 CR 39 32 15 7 5 0 2 72 12 1808
2017 CR-03 75 9 6 6 0 0 3 87 6 32
2017 CR-04 45 34 12 4 2 0 2 81 7 807
2017 CR-05 32 31 19 10 7 0 1 64 18 948
2014 CR 33 32 17 8 7 0 1 66 16 1772
2014 CR-03 57 30 12 0 1 0 0 87 1 83
2014 CR-04 39 34 15 7 5 0 2 74 11 880
2014 CR-05 25 30 21 11 11 0 1 56 23 790

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 10 19 31 26 13 1 1 39 29 1271
2020 CR-03 0 13 27 53 7 0 0 60 13 15
2020 CR-04 7 16 31 29 14 1 2 44 24 540
2020 CR-05 13 21 31 23 12 0 1 35 34 686
2019 CR 8 20 31 23 15 1 2 38 29 1630
2019 CR-03 3 17 31 17 28 3 0 46 21 29
2019 CR-04 6 18 29 25 18 1 2 45 25 695
2019 CR-05 10 23 32 21 12 0 1 34 34 843
2018 CR 8 21 32 23 14 1 2 37 30 1624
2018 CR-03 0 13 39 30 17 0 0 48 13 23
2018 CR-04 7 17 32 25 16 2 3 42 25 707
2018 CR-05 10 24 32 21 12 0 1 33 34 840
2017 CR 8 20 30 22 15 1 4 39 29 1786
2017 CR-03 0 6 25 28 31 0 9 66 7 32
2017 CR-04 5 18 32 21 18 1 5 41 25 801
2017 CR-05 11 21 29 22 12 1 4 36 34 935
2014 CR 10 22 35 19 10 1 3 31 32 1770
2014 CR-03 5 12 37 28 16 1 1 44 17 83
2014 CR-04 8 20 34 22 11 1 4 35 29 879
2014 CR-05 12 24 37 16 8 1 3 25 37 790

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 8 11 23 31 23 2 2 56 20 1270
2020 CR-03 0 13 25 44 13 6 0 60 13 16
2020 CR-04 8 9 21 30 26 2 3 60 18 540
2020 CR-05 8 13 24 31 21 1 2 53 22 683
2019 CR 8 14 25 26 22 2 3 50 23 1624
2019 CR-03 4 4 25 29 29 7 4 64 8 28
2019 CR-04 6 16 24 26 24 2 2 52 22 691
2019 CR-05 10 13 26 26 20 2 3 48 24 842
2018 CR 9 15 27 25 19 2 2 47 25 1619
2018 CR-03 4 9 17 43 22 4 0 68 14 23
2018 CR-04 8 14 25 26 21 3 3 49 24 704
2018 CR-05 10 16 29 25 18 2 2 44 26 838
2017 CR 7 15 24 23 23 3 5 49 25 1787
2017 CR-03 6 10 10 35 32 0 6 72 17 31
2017 CR-04 7 14 24 22 25 3 5 51 23 800
2017 CR-05 8 17 25 22 21 3 5 46 27 937
2014 CR 7 16 28 25 17 2 5 45 25 1768
2014 CR-03 4 8 23 33 19 8 5 60 14 83
2014 CR-04 8 16 27 24 17 2 5 45 26 878
2014 CR-05 7 16 31 26 16 1 4 44 24 789

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 8 13 26 29 20 2 4 51 22 1269
2020 CR-03 0 19 0 38 19 6 19 75 25 16
2020 CR-04 9 11 23 26 23 3 5 53 22 540
2020 CR-05 7 13 28 30 18 1 3 50 21 683
2019 CR 9 14 26 24 20 2 4 48 24 1628
2019 CR-03 3 0 24 28 31 7 7 68 4 29
2019 CR-04 11 14 24 23 22 2 3 48 27 693
2019 CR-05 7 15 28 24 19 2 4 47 23 843
2018 CR 8 16 27 25 17 3 4 45 26 1622
2018 CR-03 0 13 9 39 30 9 0 76 14 23
2018 CR-04 10 17 25 23 18 3 4 45 28 706
2018 CR-05 7 15 30 25 16 3 4 44 24 839
2017 CR 7 14 26 23 19 2 7 47 24 1786
2017 CR-03 6 6 10 26 42 0 10 75 14 31
2017 CR-04 8 15 27 20 20 3 7 44 26 801
2017 CR-05 7 14 26 26 18 1 8 48 23 936
2014 CR 10 18 28 23 15 3 5 40 30 1769
2014 CR-03 2 7 24 28 21 10 7 59 12 82
2014 CR-04 11 18 26 22 14 3 5 39 32 879
2014 CR-05 9 18 29 24 15 2 4 40 28 790

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 2 5 20 39 29 1 3 71 8 1260
2020 CR-03 0 0 13 38 31 13 6 85 0 16
2020 CR-04 3 3 16 38 35 1 4 77 6 536
2020 CR-05 2 7 24 38 25 0 2 65 10 678
2019 CR 2 7 22 36 29 1 2 67 9 1624
2019 CR-03 0 3 17 45 31 3 0 79 4 29
2019 CR-04 2 5 17 38 34 1 2 75 7 693
2019 CR-05 3 8 26 33 27 1 2 62 11 839
2018 CR 2 7 25 36 25 1 3 64 10 1607
2018 CR-03 0 4 22 30 35 9 0 71 5 23
2018 CR-04 3 6 20 36 30 2 4 70 9 699
2018 CR-05 1 8 30 36 21 1 3 59 10 832
2017 CR 2 6 24 34 27 1 6 65 9 1775
2017 CR-03 0 3 10 39 32 3 13 85 4 31
2017 CR-04 2 5 21 34 30 2 7 70 7 797
2017 CR-05 3 7 27 33 23 1 5 60 11 929
2014 CR 4 7 27 35 22 1 4 60 12 1754
2014 CR-03 2 6 18 33 29 4 8 70 10 83
2014 CR-04 4 7 23 36 24 1 5 63 12 871
2014 CR-05 4 8 31 35 19 0 3 56 13 783

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 10 14 25 24 24 2 2 50 24 1271
2020 CR-03 0 0 19 50 25 6 0 80 0 16
2020 CR-04 6 10 24 26 28 2 3 57 18 540
2020 CR-05 13 16 26 21 22 1 1 44 30 685
2019 CR 13 17 23 21 22 1 3 45 31 1630
2019 CR-03 7 14 28 21 28 0 3 50 21 29
2019 CR-04 11 13 22 24 26 1 2 52 25 697
2019 CR-05 14 20 24 19 19 1 2 40 36 841
2018 CR 14 18 24 21 18 2 3 41 34 1625
2018 CR-03 4 13 17 30 30 4 0 64 18 23
2018 CR-04 12 15 21 25 21 3 4 49 28 708
2018 CR-05 17 20 27 18 15 1 2 33 38 840
2017 CR 13 16 25 19 20 1 5 42 31 1788
2017 CR-03 6 6 16 32 26 3 10 67 15 31
2017 CR-04 10 14 24 21 24 2 6 49 25 799
2017 CR-05 15 18 27 17 16 1 5 36 36 940
2014 CR 17 19 25 19 15 1 3 36 38 1770
2014 CR-03 5 11 17 27 33 2 6 64 17 83
2014 CR-04 14 18 24 21 17 1 4 41 34 878
2014 CR-05 21 21 27 17 11 1 2 28 44 791

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 8 12 19 29 25 3 4 58 22 1266
2020 CR-03 0 6 13 44 25 6 6 79 7 16
2020 CR-04 7 12 17 28 27 5 4 60 22 540
2020 CR-05 9 12 22 29 24 1 3 56 21 680
2019 CR 10 15 23 25 22 2 3 50 26 1626
2019 CR-03 3 17 14 21 38 3 3 63 22 29
2019 CR-04 11 15 22 24 23 2 3 50 27 694
2019 CR-05 10 15 24 26 21 2 3 49 26 841
2018 CR 9 17 24 23 20 3 4 46 28 1611
2018 CR-03 4 4 35 13 35 4 4 52 10 23
2018 CR-04 10 18 24 21 20 3 5 45 29 702
2018 CR-05 9 17 25 24 19 2 3 46 27 834
2017 CR 8 15 23 20 23 3 7 48 26 1785
2017 CR-03 6 6 13 29 32 0 13 70 15 31
2017 CR-04 8 14 22 19 26 5 7 50 24 803
2017 CR-05 9 17 23 22 20 2 8 46 28 932
2014 CR 11 13 23 25 20 3 6 48 26 1766
2014 CR-03 8 8 11 30 25 8 8 67 20 83
2014 CR-04 12 14 22 22 21 4 6 48 28 877
2014 CR-05 10 13 25 27 18 2 5 48 25 787

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 7 15 30 23 20 2 2 45 24 1265
2020 CR-03 0 13 7 53 13 7 7 77 15 15
2020 CR-04 5 15 28 23 22 4 2 48 22 539
2020 CR-05 9 16 32 23 18 1 1 42 25 681
2019 CR 8 15 30 21 19 3 2 43 25 1630
2019 CR-03 4 7 18 21 39 7 4 68 12 28
2019 CR-04 9 13 28 23 22 3 2 48 23 697
2019 CR-05 8 17 32 20 17 3 2 39 27 842
2018 CR 9 17 29 22 16 3 3 41 28 1621
2018 CR-03 4 0 13 35 35 13 0 80 5 23
2018 CR-04 10 15 27 23 18 3 4 44 27 705
2018 CR-05 8 19 32 21 14 3 2 37 29 840
2017 CR 8 16 29 21 17 3 6 41 27 1783
2017 CR-03 3 10 6 35 26 6 13 76 16 31
2017 CR-04 7 16 28 20 19 3 6 43 26 801
2017 CR-05 9 17 30 20 15 3 6 38 28 933
2014 CR 10 17 30 21 14 3 5 37 30 1764
2014 CR-03 6 6 15 38 24 2 9 70 14 82
2014 CR-04 10 17 29 20 14 4 6 38 30 875
2014 CR-05 11 18 33 20 13 2 3 34 31 789

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 6 14 31 30 18 1 1 48 20 1268
2020 CR-03 0 6 38 44 6 6 0 53 7 16
2020 CR-04 6 13 30 29 20 1 1 50 19 540
2020 CR-05 7 14 32 29 17 0 1 46 21 682
2019 CR 4 12 32 29 22 1 2 51 16 1629
2019 CR-03 4 0 21 36 32 4 4 73 4 28
2019 CR-04 4 10 29 29 25 1 2 55 15 695
2019 CR-05 5 12 34 28 19 1 1 48 18 843
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 23 29 18 12 11 4 3 57 24 1271
2020 CR-03 13 31 25 13 0 0 19 54 15 16
2020 CR-04 27 29 16 9 10 6 4 61 21 542
2020 CR-05 22 30 19 13 11 3 2 54 26 682
2019 CR 26 29 16 13 10 3 2 59 25 1636
2019 CR-03 43 20 17 3 10 7 0 68 14 30
2019 CR-04 27 30 16 13 8 4 2 60 23 696
2019 CR-05 25 29 17 13 12 3 2 57 26 847
2018 CR 19 30 21 14 11 4 2 52 26 1626
2018 CR-03 17 48 17 4 13 0 0 65 17 23
2018 CR-04 20 29 21 13 10 5 2 53 25 707
2018 CR-05 18 31 20 15 12 3 2 51 28 844
2017 CR 25 29 15 13 12 4 3 58 26 1803
2017 CR-03 31 22 13 22 13 0 0 53 34 32
2017 CR-04 27 28 15 12 9 5 3 60 23 806
2017 CR-05 24 30 14 13 14 3 3 57 28 944
2014 CR 28 31 14 12 10 3 1 62 23 1772
2014 CR-03 23 39 17 9 5 6 1 67 14 82
2014 CR-04 30 30 15 11 9 3 2 64 21 880
2014 CR-05 27 31 13 14 12 3 1 60 26 791

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 29 11 12 9 1 0 67 22 1270
2020 CR-03 20 40 13 27 0 0 0 60 27 15
2020 CR-04 42 27 10 10 10 1 0 69 21 542
2020 CR-05 34 31 12 14 9 1 0 65 23 683
2019 CR 36 31 11 12 9 1 0 67 21 1639
2019 CR-03 40 33 10 3 10 3 0 76 14 30
2019 CR-04 39 31 12 10 8 1 0 70 18 698
2019 CR-05 33 31 11 14 10 0 0 65 24 848
2018 CR 31 31 13 13 11 1 1 63 24 1619
2018 CR-03 35 35 17 4 9 0 0 70 13 23
2018 CR-04 33 29 13 13 10 1 1 63 24 704
2018 CR-05 30 32 14 13 11 0 0 62 24 839
2017 CR 37 28 11 12 10 1 0 66 22 1804
2017 CR-03 41 22 16 13 9 0 0 63 22 32
2017 CR-04 39 28 10 12 9 1 0 68 21 807
2017 CR-05 36 28 12 12 12 1 0 64 23 944
2014 CR 38 29 10 13 9 1 0 68 22 1770
2014 CR-03 37 33 17 6 4 2 1 72 10 82
2014 CR-04 41 26 9 13 9 1 1 68 23 878
2014 CR-05 36 31 11 12 10 0 0 67 22 791

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 31 9 9 4 0 0 78 14 1262
2020 CR-03 36 36 14 7 0 7 0 77 8 14
2020 CR-04 52 28 7 8 5 0 0 80 13 538
2020 CR-05 42 34 10 10 4 0 0 76 14 679
2019 CR 44 32 9 10 4 0 0 76 15 1640
2019 CR-03 47 33 10 3 3 3 0 83 7 30
2019 CR-04 46 32 9 9 3 0 0 78 13 698
2019 CR-05 41 33 9 12 5 0 0 74 16 849
2018 CR 39 37 10 9 5 0 0 76 14 1625
2018 CR-03 35 57 0 0 9 0 0 91 9 23
2018 CR-04 41 36 10 8 5 0 0 77 13 706
2018 CR-05 38 37 10 10 5 0 0 75 15 843
2017 CR 39 37 9 10 5 0 0 75 15 1802
2017 CR-03 38 31 6 22 3 0 0 69 25 32
2017 CR-04 43 35 9 8 4 0 0 78 13 805
2017 CR-05 35 38 10 12 5 0 0 73 17 944
2014 CR 39 38 9 10 4 0 0 77 14 1772
2014 CR-03 33 46 13 5 1 1 1 80 6 83
2014 CR-04 41 37 8 10 3 0 1 79 13 879
2014 CR-05 38 37 10 10 5 0 0 75 15 791

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 34 14 8 5 1 1 73 13 1263
2020 CR-03 31 25 38 0 0 0 6 60 0 16
2020 CR-04 41 31 13 8 5 1 1 74 13 535
2020 CR-05 35 37 15 8 4 1 0 73 13 681
2019 CR 37 34 15 7 5 1 0 72 13 1637
2019 CR-03 41 31 21 3 0 3 0 75 4 29
2019 CR-04 38 36 14 6 4 2 0 75 10 698
2019 CR-05 35 33 16 8 7 1 1 69 15 847
2018 CR 31 40 17 5 5 2 1 72 11 1623
2018 CR-03 30 43 9 13 4 0 0 74 17 23
2018 CR-04 31 39 17 6 5 2 1 73 10 703
2018 CR-05 30 40 17 5 6 2 0 72 11 844

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 25 12 5 5 5 2 77 10 1271
2020 CR-03 25 38 19 0 0 13 6 77 0 16
2020 CR-04 49 20 11 5 6 6 2 75 13 540
2020 CR-05 45 29 13 5 3 4 2 78 9 684
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 37 23 20 6 5 2 7 65 12 1273
2020 CR-03 19 13 25 13 6 0 25 42 25 16
2020 CR-04 39 22 18 6 5 2 8 68 12 541
2020 CR-05 36 24 22 6 5 1 7 65 12 685
2019 CR 38 23 20 6 5 1 8 66 12 1644
2019 CR-03 37 20 27 3 3 0 10 63 7 30
2019 CR-04 39 20 20 6 4 1 8 66 12 701
2019 CR-05 36 25 20 6 5 1 7 66 12 850

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 30 13 7 7 0 0 73 14 1273
2020 CR-03 31 50 13 0 6 0 0 81 6 16
2020 CR-04 46 28 13 5 7 0 1 74 12 541
2020 CR-05 41 31 12 8 7 0 0 73 15 685
2019 CR 44 28 14 8 6 0 1 72 14 1642
2019 CR-03 43 23 17 10 3 0 3 69 14 30
2019 CR-04 45 28 14 7 5 0 1 74 12 700
2019 CR-05 42 28 14 8 7 1 1 71 15 849
2018 CR 39 31 13 10 5 0 1 71 16 1621
2018 CR-03 45 27 9 14 5 0 0 73 18 22
2018 CR-04 41 31 11 10 6 0 1 73 16 703
2018 CR-05 38 31 14 10 6 0 0 69 16 843
2017 CR 41 32 11 9 6 1 1 74 15 1804
2017 CR-03 56 19 9 13 3 0 0 75 16 32
2017 CR-04 40 34 12 9 4 1 1 75 13 804
2017 CR-05 41 31 11 9 7 1 1 73 16 947
2014 CR 42 32 10 8 6 1 1 76 14 1772
2014 CR-03 49 35 10 4 0 1 1 86 4 83
2014 CR-04 41 32 11 9 6 1 1 74 15 880
2014 CR-05 44 32 9 7 6 1 0 77 14 790

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 21 16 6 5 2 2 72 11 1268
2020 CR-03 38 31 25 0 0 6 0 73 0 16
2020 CR-04 52 19 15 5 5 3 1 74 10 540
2020 CR-05 46 22 16 6 5 2 2 71 12 681

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 28 12 8 6 0 1 73 14 1270
2020 CR-03 27 53 7 13 0 0 0 80 13 15
2020 CR-04 49 27 12 6 5 1 1 77 11 541
2020 CR-05 42 28 12 10 6 0 1 71 17 683
2019 CR 47 27 10 8 6 1 1 75 14 1628
2019 CR-03 47 27 17 7 3 0 0 73 10 30
2019 CR-04 49 25 12 7 4 1 1 76 12 696
2019 CR-05 46 28 9 8 7 0 1 75 16 839
2018 CR 41 30 12 10 5 1 1 72 16 1615
2018 CR-03 48 26 4 13 4 0 4 77 18 23
2018 CR-04 43 29 10 10 5 1 1 74 15 702
2018 CR-05 39 30 13 11 5 1 1 70 16 838
2017 CR 44 29 10 9 6 1 0 75 16 1807
2017 CR-03 53 28 6 9 3 0 0 81 13 32
2017 CR-04 44 30 11 8 6 1 0 75 14 807
2017 CR-05 44 28 9 10 7 1 1 73 18 947
2014 CR 43 31 12 7 6 1 1 75 13 1773
2014 CR-03 52 28 19 0 0 0 1 80 0 83
2014 CR-04 42 31 11 8 6 1 1 75 14 880
2014 CR-05 44 31 11 7 6 1 0 75 13 791

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 42 58 1272
2020 CR-03 31 69 16
2020 CR-04 45 55 543
2020 CR-05 40 60 682

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 17 10 6 5 3 12 75 13 1273
2020 CR-03 40 20 7 7 13 0 13 69 23 15
2020 CR-04 53 17 8 4 4 4 10 80 10 542
2020 CR-05 43 16 12 7 5 2 14 71 14 685

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 55 22 12 5 6 0 0 77 11 1273
2020 CR-03 44 44 13 0 0 0 0 88 0 16
2020 CR-04 59 20 10 4 6 0 0 80 10 540
2020 CR-05 52 23 13 6 5 0 0 75 11 686
2019 CR 55 25 10 5 6 0 0 80 10 1645
2019 CR-03 67 10 10 7 3 0 3 79 10 30
2019 CR-04 55 27 9 4 5 0 0 82 9 701
2019 CR-05 54 25 10 5 6 0 0 79 11 851
2018 CR 48 26 12 6 6 0 1 76 12 1624
2018 CR-03 57 22 13 0 9 0 0 78 9 23
2018 CR-04 50 28 10 6 6 0 1 79 11 705
2018 CR-05 47 25 14 7 6 0 1 72 13 843
2017 CR 54 24 10 5 6 0 0 79 12 1805
2017 CR-03 63 19 6 6 6 0 0 81 13 32
2017 CR-04 54 25 10 5 6 0 0 79 11 807
2017 CR-05 54 24 10 5 7 0 0 78 12 945
2014 CR 54 25 9 6 5 0 0 80 11 1772
2014 CR-03 57 30 6 4 1 0 2 89 5 83
2014 CR-04 53 26 10 7 5 0 0 79 11 880
2014 CR-05 56 23 9 6 5 1 0 80 11 790
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 27 14 7 5 5 0 72 13 1274
2020 CR-03 25 38 13 13 0 13 0 71 14 16
2020 CR-04 46 24 12 7 6 6 0 75 13 541
2020 CR-05 37 29 16 8 5 5 1 70 13 686
2019 CR 39 28 16 7 5 4 1 71 12 1642
2019 CR-03 33 27 20 7 3 7 3 67 11 30
2019 CR-04 42 29 13 6 5 4 0 75 12 700
2019 CR-05 37 27 19 7 5 4 1 68 12 849
2018 CR 33 32 17 8 5 4 1 68 14 1630
2018 CR-03 43 29 10 14 5 0 0 71 19 21
2018 CR-04 34 32 17 7 5 5 0 69 13 709
2018 CR-05 31 32 18 9 6 4 1 66 15 846
2017 CR 36 31 15 8 5 5 1 71 13 1805
2017 CR-03 41 19 16 9 3 9 3 68 14 32
2017 CR-04 37 31 14 8 4 6 1 73 12 808
2017 CR-05 35 31 15 8 6 4 1 69 15 944
2014 CR 32 33 17 8 4 5 1 70 13 1771
2014 CR-03 41 35 12 5 1 4 1 81 6 82
2014 CR-04 35 32 15 8 4 6 1 71 13 879
2014 CR-05 29 35 18 7 5 4 1 68 13 791

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 27 15 10 7 3 0 67 17 1273
2020 CR-03 25 44 19 13 0 0 0 69 13 16
2020 CR-04 44 24 11 9 8 3 0 70 18 540
2020 CR-05 34 29 18 9 6 2 0 66 16 686
2019 CR 37 28 16 10 6 2 1 67 16 1638
2019 CR-03 40 27 13 3 7 7 3 74 11 30
2019 CR-04 40 28 14 11 5 2 0 69 16 697
2019 CR-05 34 28 19 9 7 2 1 64 16 848
2018 CR 31 31 18 11 8 2 1 63 19 1628
2018 CR-03 38 38 5 10 10 0 0 76 19 21
2018 CR-04 34 28 17 9 9 3 0 64 19 708
2018 CR-05 27 32 20 12 7 2 1 60 19 845
2017 CR 32 32 15 11 7 3 1 66 18 1804
2017 CR-03 41 25 13 9 6 6 0 70 17 32
2017 CR-04 34 30 16 11 5 3 1 67 17 806
2017 CR-05 30 33 15 11 8 2 1 65 20 945
2014 CR 29 33 17 12 6 2 1 64 19 1770
2014 CR-03 45 38 6 5 2 2 1 86 8 82
2014 CR-04 31 32 17 10 7 2 0 65 18 879
2014 CR-05 26 34 16 14 7 2 1 62 21 790

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 31 29 18 11 7 4 0 62 19 1270
2020 CR-03 13 63 6 13 6 0 0 75 19 16
2020 CR-04 35 25 16 12 8 4 0 63 20 540
2020 CR-05 27 31 20 11 6 4 0 62 17 683
2019 CR 30 28 18 12 7 4 1 61 20 1636
2019 CR-03 37 23 17 0 7 10 7 72 8 30
2019 CR-04 33 27 17 12 6 4 0 63 19 698
2019 CR-05 27 30 18 13 8 3 1 59 22 845
2018 CR 25 29 21 12 8 5 1 57 21 1623
2018 CR-03 29 48 10 10 5 0 0 76 14 21
2018 CR-04 27 29 20 12 8 5 0 58 21 708
2018 CR-05 22 30 23 13 8 4 1 54 22 840
2017 CR 25 30 19 13 8 5 1 58 21 1797
2017 CR-03 38 25 16 6 9 6 0 67 17 32
2017 CR-04 25 29 20 12 6 6 1 59 20 802
2017 CR-05 24 30 19 14 9 4 1 57 23 942
2014 CR 23 29 19 16 7 5 1 55 25 1771
2014 CR-03 30 32 15 11 2 9 1 69 15 82
2014 CR-04 24 27 19 15 8 6 1 55 24 880
2014 CR-05 21 30 19 17 7 4 1 54 26 790

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 27 31 16 13 10 2 0 60 24 1272
2020 CR-03 13 50 19 19 0 0 0 63 19 16
2020 CR-04 30 30 14 13 10 2 0 62 24 542
2020 CR-05 26 32 16 13 10 2 0 59 24 683
2019 CR 26 28 17 16 10 3 1 56 27 1640
2019 CR-03 33 27 20 0 10 7 3 67 11 30
2019 CR-04 28 26 16 16 10 3 0 56 27 697
2019 CR-05 24 30 17 16 10 2 1 56 27 850
2018 CR 21 29 18 16 11 3 1 53 28 1621
2018 CR-03 29 24 19 24 5 0 0 52 29 21
2018 CR-04 23 29 16 16 11 4 0 54 29 704
2018 CR-05 20 29 19 16 11 3 1 51 29 842
2017 CR 23 28 18 17 10 4 0 54 28 1805
2017 CR-03 34 31 9 13 6 6 0 70 20 32
2017 CR-04 25 26 19 16 9 4 0 54 26 806
2017 CR-05 22 30 17 18 10 3 1 54 29 946
2014 CR 21 31 16 18 10 3 1 54 29 1770
2014 CR-03 33 34 11 13 2 5 1 71 17 82
2014 CR-04 22 30 16 18 10 3 0 54 29 880
2014 CR-05 20 32 17 19 10 2 1 53 30 789

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 22 9 8 7 15 22 16 51 36 1268
2020 CR-03 31 31 6 6 0 6 19 83 8 16
2020 CR-04 22 9 8 7 15 25 13 52 36 537
2020 CR-05 22 8 8 8 15 20 19 50 37 684
2019 CR 27 10 7 8 16 21 12 54 35 1644
2019 CR-03 37 27 7 7 7 10 7 76 16 30
2019 CR-04 26 10 8 7 15 23 11 55 34 700
2019 CR-05 27 9 7 8 16 21 12 54 36 851
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 38 17 6 4 2 0 72 10 1266
2020 CR-03 13 53 27 7 0 0 0 67 7 15
2020 CR-04 36 38 13 6 4 3 0 76 10 541
2020 CR-05 30 37 20 6 4 2 0 69 11 679
2019 CR 31 38 18 7 4 2 0 71 10 1645
2019 CR-03 33 33 23 0 3 3 3 71 4 30
2019 CR-04 34 34 20 7 3 2 0 69 11 701
2019 CR-05 30 42 17 6 4 1 0 73 10 851
2018 CR 26 41 19 8 4 2 0 68 13 1629
2018 CR-03 36 18 18 18 5 5 0 57 24 22
2018 CR-04 26 40 18 8 5 2 0 68 13 709
2018 CR-05 24 43 19 8 4 1 0 69 12 845
2017 CR 31 39 17 7 4 2 0 71 11 1799
2017 CR-03 32 48 13 0 6 0 0 81 6 31
2017 CR-04 33 37 18 8 3 2 0 71 11 803
2017 CR-05 29 40 18 7 4 2 0 70 12 944
2014 CR 33 36 17 7 4 2 0 71 12 1773
2014 CR-03 40 37 17 2 0 2 1 80 3 83
2014 CR-04 34 36 16 8 4 2 0 72 12 880
2014 CR-05 32 36 18 7 4 2 1 70 12 791

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 23 35 18 14 7 2 0 60 22 1272
2020 CR-03 13 31 31 19 0 6 0 47 20 16
2020 CR-04 26 34 15 14 7 3 0 62 22 540
2020 CR-05 21 35 19 15 7 1 0 57 23 685
2019 CR 21 34 20 16 7 2 0 56 23 1640
2019 CR-03 30 33 13 13 3 3 3 68 18 30
2019 CR-04 24 31 20 17 5 3 0 56 23 700
2019 CR-05 19 36 20 15 8 1 0 56 24 848

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 35 11 10 6 3 1 72 16 1272
2020 CR-03 19 25 25 19 0 6 6 50 21 16
2020 CR-04 38 33 10 10 6 3 1 73 17 540
2020 CR-05 33 36 12 9 5 3 1 72 15 685
2019 CR 35 35 13 9 5 2 1 72 14 1638
2019 CR-03 43 20 17 13 3 0 3 66 17 30
2019 CR-04 37 34 12 8 5 2 2 74 14 699
2019 CR-05 34 36 14 9 5 2 1 72 14 847
2018 CR 32 37 16 8 5 2 1 71 13 1630
2018 CR-03 30 35 22 4 4 4 0 68 9 23
2018 CR-04 31 36 16 8 5 3 1 70 13 709
2018 CR-05 32 37 15 8 5 2 1 71 13 844
2017 CR 37 34 13 7 5 3 1 74 13 1798
2017 CR-03 42 39 6 6 6 0 0 81 13 31
2017 CR-04 37 33 14 6 5 4 1 74 12 804
2017 CR-05 36 35 12 8 5 2 1 74 13 943
2014 CR 39 34 12 7 4 2 1 77 11 1771
2014 CR-03 40 30 16 2 5 2 4 75 8 82
2014 CR-04 40 33 12 7 4 3 2 76 12 880
2014 CR-05 39 37 11 7 3 2 1 78 11 790

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 31 19 8 4 2 0 68 13 1269
2020 CR-03 19 50 31 0 0 0 0 69 0 16
2020 CR-04 39 29 16 8 5 3 0 70 13 540
2020 CR-05 32 33 21 8 4 2 0 67 12 682
2019 CR 34 32 21 7 4 2 0 68 11 1635
2019 CR-03 38 24 24 3 3 3 3 67 7 29
2019 CR-04 35 31 21 8 3 2 0 67 11 696
2019 CR-05 33 33 21 7 5 2 0 67 12 847
2018 CR 28 37 20 8 5 2 0 67 13 1622
2018 CR-03 30 35 13 13 4 4 0 68 18 23
2018 CR-04 30 37 18 8 5 2 0 68 13 705
2018 CR-05 26 38 21 8 5 2 0 65 13 840

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 26 26 16 12 12 6 1 56 26 1270
2020 CR-03 19 25 44 6 0 6 0 47 7 16
2020 CR-04 30 24 13 11 14 6 1 58 28 542
2020 CR-05 23 28 18 13 11 6 1 55 26 681
2019 CR 24 24 16 14 13 7 2 53 29 1644
2019 CR-03 33 20 20 10 10 3 3 57 21 30
2019 CR-04 25 23 15 15 13 6 2 53 30 700
2019 CR-05 23 24 17 14 13 7 2 52 29 851
2018 CR 21 26 20 12 13 7 1 51 26 1631
2018 CR-03 35 17 17 0 13 17 0 63 16 23
2018 CR-04 21 26 19 12 14 7 2 52 28 710
2018 CR-05 21 26 22 12 12 7 1 50 26 845
2017 CR 24 25 16 13 12 7 2 54 28 1801
2017 CR-03 32 29 10 13 13 3 0 63 27 31
2017 CR-04 25 25 16 13 10 8 2 56 26 805
2017 CR-05 23 24 16 13 14 7 2 53 30 944
2014 CR 23 26 16 15 12 6 1 53 29 1771
2014 CR-03 21 32 18 12 7 7 2 58 22 82
2014 CR-04 22 24 15 15 14 7 2 51 32 879
2014 CR-05 23 28 16 14 11 5 1 55 27 791

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 31 28 19 10 8 3 1 61 19 1268
2020 CR-03 13 44 19 19 0 6 0 60 20 16
2020 CR-04 35 25 15 11 10 3 1 63 22 537
2020 CR-05 28 30 21 9 8 3 1 60 17 684
2019 CR 29 30 17 13 9 3 1 61 22 1639
2019 CR-03 40 20 20 7 7 3 3 64 14 30
2019 CR-04 32 29 17 11 9 3 1 62 21 701
2019 CR-05 27 31 16 14 9 3 1 60 23 845
2018 CR 25 30 20 12 10 2 1 57 22 1620
2018 CR-03 27 32 14 14 5 9 0 65 20 22
2018 CR-04 26 30 17 13 11 3 1 58 24 707
2018 CR-05 24 31 21 11 10 2 1 56 22 837
2017 CR 29 32 15 11 9 3 1 64 20 1802
2017 CR-03 38 28 19 3 9 3 0 68 13 32
2017 CR-04 29 32 14 12 8 4 1 64 21 804
2017 CR-05 29 33 15 10 9 2 1 64 20 945
2014 CR 27 32 14 13 10 3 1 61 24 1772
2014 CR-03 29 40 8 11 6 5 1 73 18 83
2014 CR-04 27 30 13 15 11 3 1 59 27 880
2014 CR-05 27 33 15 12 9 2 2 63 21 790

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 19 20 17 15 19 4 7 43 38 1272
2020 CR-03 19 19 25 19 6 0 13 43 29 16
2020 CR-04 21 21 16 14 20 4 4 46 37 540
2020 CR-05 17 18 19 16 18 4 9 40 39 685
2019 CR 18 20 16 18 20 2 6 41 41 1643
2019 CR-03 27 23 23 13 10 0 3 52 24 30
2019 CR-04 20 21 16 15 21 2 4 44 39 702
2019 CR-05 15 19 16 20 19 2 8 38 44 848
2018 CR 15 20 19 17 22 3 5 37 42 1632
2018 CR-03 22 17 26 9 13 9 4 45 25 23
2018 CR-04 16 22 19 16 22 2 3 40 40 710
2018 CR-05 12 19 20 19 22 3 6 34 44 846
2017 CR 17 22 15 17 20 3 5 43 40 1805
2017 CR-03 22 31 9 13 9 6 9 63 26 32
2017 CR-04 18 24 14 18 20 3 4 45 40 806
2017 CR-05 16 21 17 16 20 4 7 41 40 946
2014 CR 14 21 17 17 23 3 5 38 44 1772
2014 CR-03 24 22 19 14 10 8 2 51 27 83
2014 CR-04 16 21 15 17 25 2 3 39 45 880
2014 CR-05 11 21 18 17 23 3 7 36 44 790

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 60 20 9 4 3 1 4 84 7 1272
2020 CR-03 63 6 13 6 6 0 6 73 13 16
2020 CR-04 61 20 8 3 4 1 4 85 7 541
2020 CR-05 60 20 9 4 3 0 3 83 7 684
2019 CR 57 22 9 4 3 1 4 83 7 1636
2019 CR-03 50 33 7 3 0 0 7 89 4 30
2019 CR-04 57 22 9 5 3 1 4 83 8 698
2019 CR-05 57 22 9 4 3 1 4 83 7 845

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 25 14 9 5 1 4 70 15 1270
2020 CR-03 31 25 31 6 0 0 6 60 7 16
2020 CR-04 43 25 13 9 5 1 4 71 15 540
2020 CR-05 41 25 14 10 5 1 3 69 16 683
2019 CR 43 23 17 7 4 2 4 71 12 1631
2019 CR-03 50 7 13 7 3 7 13 71 13 30
2019 CR-04 43 22 17 8 4 2 4 69 13 695
2019 CR-05 43 25 17 5 5 2 4 71 11 844

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 75 10 5 1 3 3 4 91 4 1267
2020 CR-03 69 13 6 0 0 6 6 93 0 16
2020 CR-04 75 8 5 2 3 2 4 89 6 537
2020 CR-05 76 10 4 1 2 3 3 92 3 683
2019 CR 73 9 5 2 3 3 4 89 5 1634
2019 CR-03 59 17 10 0 0 3 10 88 0 29
2019 CR-04 73 10 5 3 2 4 4 90 5 694
2019 CR-05 73 9 5 2 3 3 4 89 5 848

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 71 10 5 3 2 2 7 89 6 1270
2020 CR-03 44 6 19 6 0 13 13 67 8 16
2020 CR-04 74 9 4 4 1 2 6 90 5 537
2020 CR-05 70 11 5 2 3 2 7 89 6 686
2019 CR 73 8 4 2 2 2 8 92 4 1636
2019 CR-03 55 14 7 3 0 3 17 87 4 29
2019 CR-04 74 9 4 2 1 3 7 92 4 699
2019 CR-05 74 8 3 2 2 2 9 92 5 845

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 29 38 16 8 5 4 1 69 14 1272
2020 CR-03 19 31 31 6 0 13 0 57 7 16
2020 CR-04 30 38 13 9 6 4 1 71 15 542
2020 CR-05 29 38 18 8 4 3 0 68 13 683
2019 CR 26 40 16 9 5 4 1 68 15 1638
2019 CR-03 23 40 20 7 7 0 3 66 14 30
2019 CR-04 27 39 17 9 4 3 1 68 14 698
2019 CR-05 25 40 15 10 5 4 1 69 16 848
2018 CR 21 36 23 9 7 3 1 59 17 1624
2018 CR-03 30 30 17 9 4 9 0 67 14 23
2018 CR-04 21 35 23 10 7 4 1 58 18 707
2018 CR-05 21 37 23 9 7 3 0 59 17 842
2017 CR 25 37 18 9 6 4 1 65 16 1800
2017 CR-03 47 19 16 6 6 3 3 70 13 32
2017 CR-04 23 40 19 7 5 5 1 66 14 804
2017 CR-05 25 36 18 10 7 3 0 64 18 943

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 33 13 9 4 2 0 74 13 1271
2020 CR-03 13 44 38 0 0 6 0 60 0 16
2020 CR-04 42 31 11 8 5 2 0 75 13 539
2020 CR-05 37 35 14 9 4 1 0 73 13 685
2019 CR 40 35 14 6 4 1 0 77 10 1631
2019 CR-03 43 27 20 3 0 3 3 75 4 30
2019 CR-04 43 33 13 6 4 1 0 77 10 696
2019 CR-05 38 37 14 5 5 1 0 76 10 842
2018 CR 39 38 14 5 3 2 0 78 8 1622
2018 CR-03 41 32 18 0 5 5 0 76 5 22
2018 CR-04 41 35 14 4 3 3 0 78 8 705
2018 CR-05 36 40 14 6 2 1 0 78 8 841
2017 CR 41 39 12 5 2 2 0 81 7 1807
2017 CR-03 44 44 9 3 0 0 0 88 3 32
2017 CR-04 43 37 12 4 1 2 0 82 5 808
2017 CR-05 38 39 12 6 3 1 0 79 9 946
2014 CR 44 35 11 5 2 2 1 81 8 1771
2014 CR-03 46 40 9 4 0 1 0 88 4 82
2014 CR-04 45 34 11 5 2 2 0 81 7 880
2014 CR-05 43 35 11 6 2 1 1 80 8 790

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 30 18 4 3 5 1 73 8 1270
2020 CR-03 25 38 19 6 0 13 0 71 7 16
2020 CR-04 43 25 17 5 4 6 1 73 9 539
2020 CR-05 37 33 19 4 2 4 1 74 7 684
2019 CR 43 30 15 5 3 3 1 76 8 1632
2019 CR-03 37 33 17 3 0 7 3 78 4 30
2019 CR-04 47 29 12 5 3 3 1 79 8 698
2019 CR-05 40 31 17 5 3 3 1 74 8 841
2018 CR 40 33 17 4 2 3 1 76 7 1626
2018 CR-03 48 26 17 0 4 4 0 77 5 23
2018 CR-04 42 32 17 4 3 2 0 76 6 707
2018 CR-05 38 35 17 4 2 3 1 75 7 843
2017 CR 40 32 16 4 3 4 1 76 7 1798
2017 CR-03 38 44 13 0 3 3 0 84 3 32
2017 CR-04 41 32 16 3 3 4 1 78 6 803
2017 CR-05 39 32 17 5 3 3 1 75 7 942
2014 CR 44 32 13 3 2 4 1 80 6 1770
2014 CR-03 48 33 10 2 0 4 4 87 3 82
2014 CR-04 46 30 13 3 2 5 1 81 5 879
2014 CR-05 42 33 14 4 2 4 2 79 6 790

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 27 22 4 3 7 1 68 8 1270
2020 CR-03 13 56 25 0 0 6 0 73 0 16
2020 CR-04 40 22 19 4 4 9 1 69 10 539
2020 CR-05 32 30 24 4 3 6 1 67 7 684

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 29 12 5 4 3 1 79 9 1269
2020 CR-03 44 38 19 0 0 0 0 81 0 16
2020 CR-04 47 26 12 6 5 4 1 77 11 538
2020 CR-05 45 31 12 5 3 3 1 79 8 684

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 56 29 7 5 3 0 0 85 8 1277
2020 CR-03 44 56 0 0 0 0 0 100 0 16
2020 CR-04 60 23 7 6 4 0 0 84 10 542
2020 CR-05 53 32 7 5 2 0 0 86 7 688
2019 CR 54 29 8 5 3 0 0 84 8 1638
2019 CR-03 57 20 13 3 3 0 3 79 7 30
2019 CR-04 55 29 8 5 2 0 0 84 8 698
2019 CR-05 52 31 8 5 3 0 0 83 9 847
2018 CR 48 37 7 5 3 0 0 85 8 1617
2018 CR-03 52 26 9 4 4 4 0 82 9 23
2018 CR-04 49 37 7 4 4 0 0 86 7 706
2018 CR-05 47 37 7 6 3 0 0 84 9 836
2017 CR 49 36 8 5 3 0 0 85 8 1801
2017 CR-03 56 34 0 6 3 0 0 91 9 32
2017 CR-04 50 36 7 4 2 0 0 87 6 807
2017 CR-05 47 35 8 6 3 0 0 82 9 941
2014 CR 52 33 8 4 2 0 0 86 6 1771
2014 CR-03 63 23 9 5 0 0 0 87 5 82
2014 CR-04 52 33 9 3 2 0 0 86 5 880
2014 CR-05 52 34 7 4 3 0 0 86 7 790

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 28 12 8 6 0 0 74 14 1272
2020 CR-03 44 38 19 0 0 0 0 81 0 16
2020 CR-04 48 24 10 10 6 0 0 73 17 541
2020 CR-05 44 31 13 7 5 0 0 75 12 684
2019 CR 44 28 14 8 5 1 0 73 13 1643
2019 CR-03 50 27 10 3 3 3 3 82 7 30
2019 CR-04 44 26 16 7 6 1 0 71 13 699
2019 CR-05 43 30 13 8 5 1 0 73 14 851
2018 CR 38 31 17 8 5 1 0 70 13 1626
2018 CR-03 48 22 13 9 4 4 0 73 14 23
2018 CR-04 39 30 17 8 6 1 0 69 14 707
2018 CR-05 38 31 17 8 5 1 0 70 13 843
2017 CR 39 32 14 8 5 0 0 72 14 1802
2017 CR-03 56 22 6 9 6 0 0 78 16 32
2017 CR-04 40 33 15 7 5 0 0 73 12 806
2017 CR-05 38 33 13 10 6 0 0 71 16 943
2014 CR 38 36 13 7 4 1 0 75 12 1772
2014 CR-03 53 33 8 1 1 2 1 89 3 83
2014 CR-04 39 35 12 8 5 1 1 75 13 880
2014 CR-05 37 38 14 7 4 0 0 75 11 790

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 31 11 9 5 0 0 75 14 1262
2020 CR-03 31 38 31 0 0 0 0 69 0 16
2020 CR-04 47 28 9 10 6 0 0 75 16 538
2020 CR-05 42 33 12 8 4 0 0 76 13 677
2019 CR 43 31 13 9 5 0 0 74 13 1635
2019 CR-03 45 28 10 10 3 0 3 75 14 29
2019 CR-04 44 28 14 9 4 0 0 72 14 696
2019 CR-05 42 33 12 8 5 0 0 75 13 847
2018 CR 38 33 16 8 5 0 0 72 13 1609
2018 CR-03 43 30 9 9 4 4 0 77 14 23
2018 CR-04 37 34 16 8 5 0 0 71 13 700
2018 CR-05 38 33 16 8 5 0 0 71 13 833
2017 CR 40 34 13 9 4 0 0 74 13 1806
2017 CR-03 56 22 9 3 9 0 0 78 13 32
2017 CR-04 40 34 13 8 4 0 0 75 12 807
2017 CR-05 39 34 12 10 4 0 0 73 15 946
2014 CR 38 38 13 7 4 0 0 76 11 1772
2014 CR-03 49 36 10 1 1 1 1 88 2 83
2014 CR-04 39 35 12 9 4 0 0 75 13 879
2014 CR-05 36 41 13 7 3 0 0 77 10 791

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 24 14 9 7 4 1 68 17 1272
2020 CR-03 31 38 6 19 0 6 0 73 20 16
2020 CR-04 43 22 14 9 8 3 0 67 18 541
2020 CR-05 41 25 15 9 6 4 1 69 16 685
2019 CR 41 23 15 9 7 3 1 67 17 1644
2019 CR-03 47 13 27 3 7 0 3 62 10 30
2019 CR-04 40 24 16 10 8 2 1 65 18 703
2019 CR-05 42 24 14 9 6 3 1 69 16 849
2018 CR 37 25 17 10 7 2 1 64 18 1624
2018 CR-03 43 17 13 4 9 9 4 70 15 23
2018 CR-04 36 24 18 11 9 2 0 62 20 707
2018 CR-05 38 26 17 10 7 2 1 66 17 841
2017 CR 40 24 16 9 7 4 0 67 17 1798
2017 CR-03 58 16 13 3 10 0 0 74 13 31
2017 CR-04 37 24 16 10 7 4 0 65 18 804
2017 CR-05 41 24 15 9 7 3 1 68 17 942
2014 CR 42 25 14 9 7 3 1 69 17 1773
2014 CR-03 43 25 13 6 8 2 1 71 15 83
2014 CR-04 41 25 14 9 7 3 1 69 17 880
2014 CR-05 42 25 14 10 6 3 0 69 17 791
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 CR 23 40 37 1275
2020 CR-03 25 38 38 16
2020 CR-04 26 35 40 541
2020 CR-05 22 44 35 688
2019 CR 29 35 36 1647
2019 CR-03 17 48 34 29
2019 CR-04 33 29 38 703
2019 CR-05 27 38 35 852
2018 CR 28 36 36 1634
2018 CR-03 30 43 26 23
2018 CR-04 33 30 37 711
2018 CR-05 25 40 35 846
2017 CR 25 38 37 1808
2017 CR-03 22 56 22 32
2017 CR-04 31 31 38 808
2017 CR-05 21 43 37 947
2014 CR 25 40 36 1773
2014 CR-03 16 46 39 83
2014 CR-04 29 33 38 880
2014 CR-05 21 47 32 791

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 CR 21 34 28 4 4 9 298
2020 CR-04 7 40 34 4 5 10 138
2020 CR-05 31 28 24 4 4 9 148
2019 CR 22 36 23 6 6 7 482
2019 CR-04 15 35 30 7 9 5 233
2019 CR-05 29 37 15 5 4 9 227
2018 CR 22 35 26 7 3 7 463
2018 CR-04 16 39 29 6 2 7 234
2018 CR-05 29 31 23 8 3 8 213
2017 CR 21 36 23 6 7 8 454
2017 CR-04 17 36 26 6 7 8 248
2017 CR-05 26 36 18 6 6 8 193
2014 CR 24 37 22 7 9999 10 438
2014 CR-03 15 38 38 0 9999 8 13
2014 CR-04 19 40 24 8 9999 9 255
2014 CR-05 31 32 20 5 9999 11 166
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 15 85 1274
2020 CR-03 0 100 16
2020 CR-04 15 85 541
2020 CR-05 16 84 687
2019 CR 18 82 1641
2019 CR-03 21 79 29
2019 CR-04 16 84 701
2019 CR-05 19 81 848
2018 CR 17 83 1634
2018 CR-03 22 78 23
2018 CR-04 17 83 709
2018 CR-05 17 83 848

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 63 37 197
2020 CR-05 68 32 111
2019 CR 58 42 285
2019 CR-04 59 41 111
2019 CR-05 58 42 156
2018 CR 63 37 280
2018 CR-04 64 36 121
2018 CR-05 61 39 145

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 63 37 197
2020 CR-05 59 41 111
2019 CR 61 39 285
2019 CR-04 62 38 111
2019 CR-05 61 39 156
2018 CR 54 46 280
2018 CR-04 59 41 121
2018 CR-05 52 48 145

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 3 97 197
2020 CR-05 5 95 111
2019 CR 4 96 285
2019 CR-04 5 95 111
2019 CR-05 3 97 156
2018 CR 2 98 280

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 285
2019 CR-04 0 100 111
2019 CR-05 0 100 156
2018 CR 2 98 280
2018 CR-04 0 100 121

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 3 97 197
2019 CR 8 92 285
2019 CR-05 12 88 156
2018 CR 4 96 280
2018 CR-04 5 95 121

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 8 92 197
2020 CR-05 13 87 111
2019 CR 9 91 285
2019 CR-05 15 85 156
2018 CR 7 93 280
2018 CR-05 11 89 145

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 3 97 285
2018 CR 3 97 280
2018 CR-05 4 96 145

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 36 64 197
2020 CR-05 30 70 111
2019 CR 39 61 282
2019 CR-04 39 61 109
2019 CR-05 41 59 155
2018 CR 37 63 280
2018 CR-04 33 67 121
2018 CR-05 41 59 145

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 42 58 197
2020 CR-05 36 64 111
2019 CR 42 58 282
2019 CR-04 44 56 109
2019 CR-05 42 58 155
2018 CR 38 62 280
2018 CR-04 40 60 121
2018 CR-05 36 64 145

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 58 42 197
2020 CR-05 60 40 111
2019 CR 54 46 282
2019 CR-04 45 55 109
2019 CR-05 63 37 155
2018 CR 50 50 280
2018 CR-04 46 54 121
2018 CR-05 52 48 145

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 44 56 197
2020 CR-05 41 59 111
2019 CR 42 58 282
2019 CR-04 50 50 109
2019 CR-05 37 63 155
2018 CR 42 58 280
2018 CR-04 49 51 121
2018 CR-05 36 64 145

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 39 61 197
2020 CR-05 41 59 111
2019 CR 33 67 282
2019 CR-04 33 67 109
2019 CR-05 35 65 155
2018 CR 31 69 280
2018 CR-04 31 69 121
2018 CR-05 32 68 145

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 48 52 197
2020 CR-05 48 52 111
2019 CR 50 50 282
2019 CR-04 52 48 109
2019 CR-05 52 48 155
2018 CR 48 52 280
2018 CR-04 47 53 121
2018 CR-05 48 52 145

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 37 63 197
2020 CR-05 34 66 111
2019 CR 34 66 282
2019 CR-04 35 65 109
2019 CR-05 35 65 155
2018 CR 35 65 280
2018 CR-04 37 63 121
2018 CR-05 32 68 145

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 2 98 282

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 5 95 197
2020 CR-04 9 91 79
2019 CR 8 92 282
2019 CR-04 11 89 109
2019 CR-05 6 94 155
2018 CR 9 91 280
2018 CR-04 7 93 121
2018 CR-05 12 88 145

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 197
2020 CR-05 5 95 111
2019 CR 8 92 282
2019 CR-04 8 92 109
2019 CR-05 8 92 155
2018 CR 5 95 280
2018 CR-04 5 95 121
2018 CR-05 6 94 145

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 57 43 197
2020 CR-05 55 45 111
2019 CR 49 51 282
2019 CR-04 51 49 109
2019 CR-05 47 53 155
2018 CR 47 53 280
2018 CR-04 53 47 121
2018 CR-05 42 58 145

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 24 76 197
2020 CR-05 22 78 111
2019 CR 28 72 282
2019 CR-04 28 72 109
2019 CR-05 32 68 155
2018 CR 24 76 280
2018 CR-04 23 77 121
2018 CR-05 26 74 145

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 18 82 197
2020 CR-05 19 81 111
2019 CR 16 84 282
2019 CR-04 15 85 109
2019 CR-05 17 83 155
2018 CR 16 84 280
2018 CR-04 13 87 121
2018 CR-05 20 80 145

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 63 37 197
2020 CR-05 59 41 111
2019 CR 56 44 281
2019 CR-04 58 42 109
2019 CR-05 55 45 155
2018 CR 52 48 278
2018 CR-04 55 45 119
2018 CR-05 49 51 145

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 31 69 197
2020 CR-05 25 75 111
2019 CR 26 74 281
2019 CR-04 25 75 109
2019 CR-05 29 71 155
2018 CR 26 74 278
2018 CR-04 27 73 119
2018 CR-05 23 77 145

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 197
2020 CR-05 10 90 111
2019 CR 6 94 281
2019 CR-04 6 94 109
2019 CR-05 7 93 155
2018 CR 6 94 278
2018 CR-04 8 92 119
2018 CR-05 6 94 145

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 21 79 197
2020 CR-05 24 76 111
2019 CR 19 81 281
2019 CR-04 17 83 109
2019 CR-05 19 81 155
2018 CR 21 79 278
2018 CR-04 24 76 119
2018 CR-05 18 82 145

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 13 87 197
2020 CR-05 13 87 111
2019 CR 11 89 281
2019 CR-04 16 84 109
2019 CR-05 9 91 155
2018 CR 12 88 278
2018 CR-04 17 83 119
2018 CR-05 9 91 145

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 6 94 197
2020 CR-05 7 93 111
2019 CR 6 94 281
2019 CR-05 7 93 155
2018 CR 5 95 278
2018 CR-04 7 93 119
2018 CR-05 3 97 145

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 14 86 197
2020 CR-05 14 86 111
2019 CR 8 92 281
2019 CR-04 9 91 109
2019 CR-05 7 93 155
2018 CR 14 86 278
2018 CR-04 13 87 119
2018 CR-05 14 86 145

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 8 92 197
2020 CR-05 9 91 111
2019 CR 12 88 281
2019 CR-04 10 90 109
2019 CR-05 12 88 155
2018 CR 11 89 278
2018 CR-04 11 89 119
2018 CR-05 10 90 145

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 22 78 197
2020 CR-05 26 74 111
2019 CR 25 75 281
2019 CR-04 24 76 109
2019 CR-05 26 74 155
2018 CR 23 77 278
2018 CR-04 25 75 119
2018 CR-05 23 77 145

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 14 86 185
2020 CR-05 13 87 103
2019 CR 12 88 261
2019 CR-05 10 90 142
2018 CR 10 90 265
2018 CR-04 11 89 113
2018 CR-05 9 91 139

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 19 81 185
2020 CR-05 17 83 103
2019 CR 18 82 261
2019 CR-05 18 82 142
2018 CR 20 80 265
2018 CR-04 25 75 113
2018 CR-05 17 83 139

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 8 92 185
2020 CR-05 6 94 103
2019 CR 8 92 261
2019 CR-05 7 93 142
2018 CR 9 91 265
2018 CR-04 8 92 113
2018 CR-05 12 88 139

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 10 90 185
2020 CR-05 13 87 103
2019 CR 7 93 261
2019 CR-05 4 96 142
2018 CR 8 92 265
2018 CR-04 8 92 113
2018 CR-05 8 92 139

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 12 88 185
2020 CR-05 15 85 103
2019 CR 12 88 261
2019 CR-05 13 87 142
2018 CR 12 88 265
2018 CR-04 13 87 113
2018 CR-05 11 89 139

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 10 90 185
2020 CR-05 9 91 103
2019 CR 10 90 261
2019 CR-05 11 89 142
2018 CR 13 87 265
2018 CR-04 11 89 113
2018 CR-05 14 86 139

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 185
2019 CR 12 88 261
2019 CR-05 14 86 142
2018 CR 12 88 265
2018 CR-04 13 87 113
2018 CR-05 9 91 139

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 14 86 185
2020 CR-05 10 90 103
2019 CR 10 90 261
2019 CR-05 11 89 142
2018 CR 9 91 265
2018 CR-04 12 88 113
2018 CR-05 7 93 139

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 12 88 185
2020 CR-05 8 92 103
2019 CR 13 87 261
2019 CR-05 8 92 142
2018 CR 9 91 265
2018 CR-04 13 87 113
2018 CR-05 6 94 139

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 35 65 185
2020 CR-05 39 61 103
2019 CR 29 71 261
2019 CR-05 30 70 142
2018 CR 25 75 265
2018 CR-04 21 79 113
2018 CR-05 27 73 139

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 5 95 185
2019 CR 7 93 261
2019 CR-05 8 92 142
2018 CR 5 95 265
2018 CR-04 8 92 113

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 48 52 185
2020 CR-05 44 56 103
2019 CR 52 48 261
2019 CR-05 47 53 142
2018 CR 44 56 265
2018 CR-04 47 53 113
2018 CR-05 42 58 139

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 185
2020 CR-05 0 100 103

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 59 41 185
2020 CR-05 59 41 103
2019 CR 61 39 261
2019 CR-05 63 37 142
2018 CR 58 42 265
2018 CR-04 61 39 113
2018 CR-05 56 44 139

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 185
2020 CR-05 8 92 103
2019 CR 3 97 261
2018 CR 3 97 265

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 16 84 185
2020 CR-05 16 84 103
2019 CR 11 89 261
2019 CR-05 11 89 142
2018 CR 8 92 265
2018 CR-04 5 95 113
2018 CR-05 11 89 139

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 24 17 18 8 7 18 8 54 21 1276
2020 CR-03 13 19 38 0 0 19 13 45 0 16
2020 CR-04 24 14 16 8 7 22 9 55 22 541
2020 CR-05 24 19 19 9 7 15 7 54 21 688
2019 CR 21 18 20 9 8 16 8 51 23 1641
2019 CR-03 27 20 30 10 0 3 10 54 12 30
2019 CR-04 22 17 17 9 7 18 9 53 23 700
2019 CR-05 20 18 22 9 8 15 7 49 23 848
2018 CR 18 21 23 8 8 15 6 49 21 1627
2018 CR-03 32 18 5 14 9 18 5 65 29 22
2018 CR-04 19 19 22 9 8 17 6 50 22 709
2018 CR-05 17 22 25 8 8 14 6 49 20 842
2017 CR 20 20 20 9 8 16 6 52 22 1805
2017 CR-03 16 34 6 13 9 16 6 64 28 32
2017 CR-04 21 18 21 9 7 18 6 52 20 808
2017 CR-05 20 21 19 9 10 15 6 52 24 944
2014 CR 24 23 19 9 8 13 4 57 20 1772
2014 CR-03 30 29 14 6 7 11 2 68 15 83
2014 CR-04 24 22 18 8 8 16 4 57 20 880
2014 CR-05 24 23 20 9 8 11 4 55 21 790

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 24 20 8 5 6 1 65 14 1266
2020 CR-03 13 44 31 6 0 0 6 60 7 16
2020 CR-04 38 21 19 7 6 8 1 65 14 535
2020 CR-05 34 26 21 8 5 5 1 64 14 685
2019 CR 36 27 18 7 5 6 1 68 13 1639
2019 CR-03 37 30 23 7 0 3 0 69 7 30
2019 CR-04 39 27 17 5 5 7 1 71 11 699
2019 CR-05 34 28 18 8 5 5 1 66 14 847
2018 CR 32 30 19 7 6 5 1 66 14 1626
2018 CR-03 50 27 0 9 5 9 0 85 15 22
2018 CR-04 32 30 18 8 6 6 1 66 14 708
2018 CR-05 31 30 20 8 6 5 1 65 14 843
2017 CR 34 32 16 7 5 4 1 70 12 1802
2017 CR-03 34 28 13 9 3 13 0 71 14 32
2017 CR-04 35 33 16 6 4 5 1 73 10 806
2017 CR-05 33 32 17 8 6 3 1 68 14 943
2014 CR 38 33 15 6 4 4 1 73 11 1771
2014 CR-03 42 37 7 7 1 2 2 84 9 83
2014 CR-04 39 31 16 5 4 4 0 73 10 879
2014 CR-05 36 33 15 7 5 3 1 72 12 790
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 1272
2020 CR-04 7 93 538
2020 CR-05 6 94 687
2019 CR 7 93 1638
2019 CR-04 7 93 699
2019 CR-05 6 94 848
2018 CR 6 94 1633
2018 CR-04 7 93 709
2018 CR-05 5 95 847

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 48 52 83
2020 CR-04 45 55 40
2020 CR-05 53 48 40
2019 CR 48 52 106
2019 CR-04 48 52 46
2019 CR-05 51 49 53
2018 CR 41 59 99
2018 CR-04 40 60 48
2018 CR-05 42 58 43

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 78 22 83
2020 CR-04 78 23 40
2020 CR-05 78 23 40
2019 CR 75 25 106
2019 CR-04 76 24 46
2019 CR-05 75 25 53
2018 CR 67 33 99
2018 CR-04 63 38 48
2018 CR-05 70 30 43

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 106
2019 CR-04 0 100 46
2019 CR-05 0 100 53

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 8 92 106
2019 CR-05 11 89 53
2018 CR 5 95 99

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 10 90 83
2020 CR-04 0 100 40
2020 CR-05 18 83 40
2019 CR 5 95 106
2019 CR-04 0 100 46
2019 CR-05 9 91 53
2018 CR 10 90 99
2018 CR-05 14 86 43

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 11 89 83
2019 CR 8 92 106
2019 CR-04 11 89 46
2018 CR 6 94 99

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 20 80 83
2020 CR-04 25 75 40
2020 CR-05 15 85 40
2019 CR 17 83 105
2019 CR-04 15 85 46
2019 CR-05 21 79 53
2018 CR 16 84 98
2018 CR-04 17 83 48
2018 CR-05 19 81 42

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 11 89 83
2020 CR-04 13 88 40
2019 CR 8 92 105
2019 CR-04 11 89 46
2018 CR 12 88 98
2018 CR-05 19 81 42

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 6 94 83
2019 CR 6 94 105
2018 CR 12 88 98
2018 CR-04 15 85 48
2018 CR-05 12 88 42

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 36 64 83
2020 CR-04 45 55 40
2020 CR-05 28 73 40
2019 CR 28 72 105
2019 CR-04 28 72 46
2019 CR-05 28 72 53
2018 CR 35 65 98
2018 CR-04 38 63 48
2018 CR-05 29 71 42

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 27 73 83
2020 CR-04 15 85 40
2020 CR-05 38 63 40
2019 CR 22 78 105
2019 CR-04 20 80 46
2019 CR-05 25 75 53
2018 CR 32 68 98
2018 CR-04 23 77 48
2018 CR-05 40 60 42

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 83
2020 CR-04 0 100 40
2020 CR-05 0 100 40
2019 CR 0 100 105
2019 CR-04 0 100 46
2019 CR-05 0 100 53
2018 CR 0 100 98
2018 CR-04 0 100 48
2018 CR-05 0 100 42

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 83
2019 CR 11 89 105
2019 CR-04 15 85 46
2019 CR-05 9 91 53
2018 CR 9 91 98
2018 CR-04 10 90 48

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 23 77 83
2020 CR-04 23 78 40
2020 CR-05 23 78 40
2019 CR 13 87 105
2019 CR-04 11 89 46
2019 CR-05 15 85 53
2018 CR 14 86 98
2018 CR-04 17 83 48

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 0 100 105
2019 CR-04 0 100 46
2019 CR-05 0 100 53
2018 CR 0 100 98
2018 CR-04 0 100 48
2018 CR-05 0 100 42

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 12 88 83
2020 CR-04 13 88 40
2020 CR-05 13 88 40
2019 CR 19 81 105
2019 CR-04 20 80 46
2019 CR-05 19 81 53
2018 CR 12 88 98
2018 CR-04 13 88 48
2018 CR-05 14 86 42

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 83
2020 CR-04 0 100 40
2020 CR-05 0 100 40
2018 CR 0 100 98
2018 CR-04 0 100 48
2018 CR-05 0 100 42

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 27 73 83
2020 CR-04 28 73 40
2020 CR-05 25 75 40
2019 CR 25 75 105
2019 CR-04 26 74 46
2019 CR-05 25 75 53
2018 CR 21 79 98
2018 CR-04 21 79 48
2018 CR-05 24 76 42

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 41 59 83
2020 CR-04 38 63 40
2020 CR-05 45 55 40
2019 CR 33 67 104
2019 CR-04 30 70 46
2019 CR-05 31 69 52
2018 CR 21 79 99
2018 CR-04 21 79 48
2018 CR-05 26 74 43

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 20 80 83
2020 CR-04 15 85 40
2020 CR-05 28 73 40
2019 CR 16 84 104
2019 CR-04 13 87 46
2019 CR-05 19 81 52
2018 CR 13 87 99
2018 CR-04 13 88 48
2018 CR-05 16 84 43

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 11 89 83
2020 CR-05 18 83 40
2019 CR 9 91 104
2019 CR-05 10 90 52

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 24 76 83
2020 CR-04 28 73 40
2020 CR-05 23 78 40
2019 CR 24 76 104
2019 CR-04 15 85 46
2019 CR-05 29 71 52
2018 CR 12 88 99
2018 CR-04 17 83 48

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 6 94 83
2019 CR 7 93 104
2019 CR-04 11 89 46
2018 CR 5 95 99
2018 CR-04 10 90 48
2018 CR-05 0 100 43

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 10 90 83
2020 CR-05 15 85 40
2019 CR 8 92 104
2018 CR 5 95 99

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 8 92 83
2018 CR 7 93 99
2018 CR-05 14 86 43

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 12 88 83
2020 CR-05 13 88 40
2019 CR 10 90 104
2019 CR-04 15 85 46
2018 CR 9 91 99
2018 CR-04 10 90 48

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 42 58 83
2020 CR-04 40 60 40
2020 CR-05 48 53 40
2019 CR 46 54 104
2019 CR-04 46 54 46
2019 CR-05 52 48 52
2018 CR 57 43 99
2018 CR-04 60 40 48
2018 CR-05 49 51 43

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 75
2018 CR 7 93 94
2018 CR-05 12 88 42

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 15 85 75
2020 CR-05 18 82 34
2019 CR 10 90 86
2018 CR 18 82 94
2018 CR-04 22 78 45
2018 CR-05 12 88 42

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 7 93 86

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 8 92 75
2019 CR 6 94 86
2018 CR 7 93 94
2018 CR-05 14 86 42

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 8 92 86
2018 CR 11 89 94
2018 CR-04 11 89 45

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 12 88 75
2019 CR 15 85 86
2018 CR 11 89 94
2018 CR-04 16 84 45

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 7 93 75
2019 CR 6 94 86
2018 CR 9 91 94

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 32 68 75
2020 CR-05 29 71 34
2019 CR 28 72 86
2018 CR 30 70 94
2018 CR-04 31 69 45
2018 CR-05 31 69 42

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 8 92 75
2019 CR 14 86 86
2018 CR 9 91 94
2018 CR-04 13 87 45

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 47 53 75
2020 CR-05 47 53 34
2019 CR 43 57 86
2018 CR 54 46 94
2018 CR-04 58 42 45
2018 CR-05 52 48 42

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 0 100 75
2020 CR-05 0 100 34
2019 CR 0 100 86
2018 CR 0 100 94
2018 CR-04 0 100 45
2018 CR-05 0 100 42

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 60 40 75
2020 CR-05 59 41 34
2019 CR 57 43 86
2018 CR 68 32 94
2018 CR-04 73 27 45
2018 CR-05 67 33 42

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 6 94 86

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 12 88 75
2019 CR 9 91 86
2018 CR 7 93 94
2018 CR-04 11 89 45

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 25 16 24 4 4 20 8 57 10 1271
2020 CR-03 19 31 38 6 0 0 6 53 7 16
2020 CR-04 25 14 21 4 4 24 8 57 13 539
2020 CR-05 25 17 26 4 3 18 7 56 9 685
2019 CR 23 15 25 4 3 20 10 55 10 1638
2019 CR-03 23 17 37 7 3 3 10 46 12 30
2019 CR-04 24 16 23 4 3 20 9 57 10 699
2019 CR-05 22 15 26 5 3 20 10 53 11 847
2018 CR 20 19 29 4 3 18 7 52 9 1632
2018 CR-03 30 13 13 13 4 17 9 59 24 23
2018 CR-04 20 19 26 4 4 20 7 53 11 710
2018 CR-05 18 20 31 4 2 17 8 51 8 846
2017 CR 21 19 24 4 3 21 8 56 10 1807
2017 CR-03 31 16 16 3 0 19 16 71 5 32
2017 CR-04 20 19 22 4 2 24 8 58 9 807
2017 CR-05 21 19 26 4 3 18 9 54 10 947
2014 CR 23 21 22 4 2 21 8 61 9 1772
2014 CR-03 29 25 16 2 2 22 4 73 6 83
2014 CR-04 23 21 20 3 3 22 8 63 9 879
2014 CR-05 22 20 24 4 2 19 9 58 8 791

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 24 21 5 3 9 2 67 9 1273
2020 CR-03 25 38 31 0 0 0 6 67 0 16
2020 CR-04 38 21 19 6 4 10 2 67 11 542
2020 CR-05 35 26 23 4 3 8 1 67 8 684
2019 CR 39 26 19 3 3 8 2 72 7 1637
2019 CR-03 33 30 27 0 3 3 3 68 4 30
2019 CR-04 42 25 18 2 3 8 1 74 6 699
2019 CR-05 36 26 19 5 3 8 2 70 8 845
2018 CR 32 29 23 5 2 7 2 67 8 1626
2018 CR-03 48 17 13 9 4 9 0 71 14 23
2018 CR-04 32 28 22 5 3 8 2 67 9 708
2018 CR-05 31 30 24 5 2 7 2 66 8 841
2017 CR 36 30 19 4 2 7 2 72 7 1807
2017 CR-03 44 25 13 3 0 9 6 81 4 32
2017 CR-04 37 29 19 3 2 9 2 73 6 808
2017 CR-05 36 30 20 5 3 6 1 71 8 946
2014 CR 38 31 17 3 2 8 2 76 5 1772
2014 CR-03 40 28 11 4 1 16 1 81 6 83
2014 CR-04 39 29 16 2 2 9 1 77 5 879
2014 CR-05 37 32 18 4 1 6 2 75 6 791

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 0 12 18 18 35 18 0 14 64 17
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 16 30 24 15 15 0 0 46 30 1274
2020 CR-03 6 38 19 25 13 0 0 44 38 16
2020 CR-04 16 31 23 15 15 0 0 47 30 539
2020 CR-05 16 29 26 14 15 0 0 45 29 688

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 28 24 21 12 13 0 0 53 26 1273
2020 CR-03 31 19 13 25 6 6 0 53 33 16
2020 CR-04 28 26 22 13 11 0 0 54 23 540
2020 CR-05 29 22 21 11 16 1 1 52 27 686
2019 CR 21 26 19 14 20 0 1 47 34 1640
2019 CR-03 23 17 23 10 23 0 3 41 34 30
2019 CR-04 19 27 20 14 19 0 1 46 34 701
2019 CR-05 22 25 19 13 20 0 1 48 33 846
2018 CR 21 23 22 14 20 0 1 44 34 1634
2018 CR-03 13 17 30 9 22 4 4 33 33 23
2018 CR-04 19 21 23 15 20 0 1 41 36 710
2018 CR-05 22 24 21 12 19 0 1 46 32 848
2017 CR 21 23 19 15 21 1 1 45 36 1802
2017 CR-03 28 22 19 9 19 0 3 52 29 32
2017 CR-04 18 22 19 16 23 0 1 40 40 806
2017 CR-05 23 24 18 14 19 1 1 48 33 943

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 28 20 10 7 0 0 62 17 1274
2020 CR-03 56 19 25 0 0 0 0 75 0 16
2020 CR-04 40 28 20 8 4 0 0 68 12 540
2020 CR-05 29 28 21 12 10 0 1 57 22 687
2019 CR 33 28 21 10 8 0 0 61 18 1640
2019 CR-03 40 23 23 13 0 0 0 63 13 30
2019 CR-04 37 31 19 7 6 0 0 68 13 697
2019 CR-05 29 27 22 12 9 0 1 56 21 850
2018 CR 28 29 23 11 8 0 1 57 19 1633
2018 CR-03 30 35 9 13 4 4 4 71 19 23
2018 CR-04 32 31 21 8 6 0 1 64 15 708
2018 CR-05 25 27 25 14 10 0 0 52 23 848
2017 CR 30 28 21 12 8 0 1 59 20 1801
2017 CR-03 38 31 19 6 3 0 3 71 10 32
2017 CR-04 36 29 19 9 5 0 2 66 14 804
2017 CR-05 24 28 22 14 12 0 1 52 26 945

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 29 14 5 2 0 1 79 7 1268
2020 CR-03 69 19 13 0 0 0 0 88 0 16
2020 CR-04 53 29 11 4 2 0 1 83 6 536
2020 CR-05 45 29 16 6 3 0 1 75 9 686
2019 CR 49 28 14 5 3 1 2 78 8 1626
2019 CR-03 43 27 20 7 0 0 3 72 7 30
2019 CR-04 56 25 11 3 2 1 2 83 6 695
2019 CR-05 44 30 16 6 3 0 1 75 9 838
2018 CR 41 30 18 6 3 1 2 72 9 1623
2018 CR-03 39 22 13 13 0 9 4 70 15 23
2018 CR-04 45 29 14 6 2 1 2 77 8 706
2018 CR-05 37 31 21 5 4 0 1 69 9 840
2017 CR 44 29 14 6 3 0 3 76 9 1791
2017 CR-03 59 16 6 3 9 0 6 80 13 32
2017 CR-04 49 28 13 6 1 0 4 80 7 801
2017 CR-05 39 31 16 7 4 0 3 73 11 938

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 24 15 10 9 0 1 65 19 1268
2020 CR-03 53 27 7 7 7 0 0 80 13 15
2020 CR-04 44 22 16 9 8 0 1 67 17 539
2020 CR-05 37 25 15 11 11 0 1 63 22 683
2019 CR 35 23 17 11 12 1 1 59 24 1636
2019 CR-03 33 17 27 17 3 3 0 52 21 30
2019 CR-04 38 22 17 10 12 0 0 61 22 698
2019 CR-05 33 24 17 11 13 1 2 58 25 845
2018 CR 32 24 19 12 12 1 2 57 24 1623
2018 CR-03 26 13 26 17 9 4 4 43 29 23
2018 CR-04 34 25 17 10 10 1 3 61 21 702
2018 CR-05 30 23 20 12 13 0 1 54 26 845
2017 CR 34 22 17 13 12 0 3 57 25 1799
2017 CR-03 41 25 9 13 9 0 3 68 23 32
2017 CR-04 38 22 15 12 10 0 3 62 22 805
2017 CR-05 30 22 18 14 14 0 3 53 28 941

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 68 17 7 2 2 0 5 89 4 1271
2020 CR-03 75 6 0 0 0 0 19 100 0 16
2020 CR-04 71 16 6 1 1 1 4 91 3 539
2020 CR-05 64 18 7 2 2 0 5 87 5 685
2019 CR 67 16 6 2 2 0 7 90 4 1633
2019 CR-03 63 7 13 0 0 0 17 84 0 30
2019 CR-04 71 14 5 2 1 0 7 92 3 693
2019 CR-05 65 18 6 2 2 0 6 89 4 847
2018 CR 64 17 8 2 1 1 8 88 4 1619
2018 CR-03 65 4 9 4 0 4 13 84 5 23
2018 CR-04 65 17 6 2 1 1 8 90 3 704
2018 CR-05 62 17 9 3 2 0 7 85 5 839
2017 CR 61 16 7 3 2 0 11 87 5 1799
2017 CR-03 59 0 9 3 0 0 28 83 4 32
2017 CR-04 65 15 6 1 0 0 11 91 2 804
2017 CR-05 58 17 8 4 3 1 10 84 7 942

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 25 16 6 5 0 1 73 11 1270
2020 CR-03 50 25 13 6 6 0 0 75 13 16
2020 CR-04 50 24 15 5 5 0 0 74 10 540
2020 CR-05 44 26 18 7 5 0 1 70 12 684
2019 CR 46 28 13 6 5 0 1 75 12 1634
2019 CR-03 50 20 23 0 3 0 3 72 3 30
2019 CR-04 48 27 12 7 5 0 1 76 12 694
2019 CR-05 45 29 14 6 5 0 1 74 11 847
2018 CR 43 26 17 7 5 0 2 71 12 1629
2018 CR-03 61 13 17 4 0 4 0 77 5 23
2018 CR-04 47 26 14 7 4 0 2 74 11 709
2018 CR-05 40 27 20 7 6 0 1 67 13 843
2017 CR 43 30 15 7 4 0 1 73 11 1800
2017 CR-03 58 19 10 13 0 0 0 77 13 31
2017 CR-04 46 29 13 8 3 0 0 75 11 802
2017 CR-05 40 31 17 6 5 0 1 71 11 946

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 23 16 9 8 0 5 66 18 1272
2020 CR-03 40 13 20 13 7 0 7 57 21 15
2020 CR-04 42 22 15 8 8 0 5 67 17 541
2020 CR-05 37 24 17 9 8 0 5 64 18 685

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 29 15 6 4 1 1 74 11 1269
2020 CR-03 31 19 31 0 0 6 13 62 0 16
2020 CR-04 47 27 13 7 4 1 2 76 11 541
2020 CR-05 41 31 16 6 4 1 1 73 11 681
2019 CR 42 32 14 6 4 1 1 75 10 1633
2019 CR-03 31 31 14 7 7 0 10 69 15 29
2019 CR-04 44 32 13 5 4 1 1 78 9 696
2019 CR-05 41 32 15 7 4 0 1 74 11 845
2018 CR 35 34 17 7 4 1 3 72 11 1629
2018 CR-03 48 26 13 4 0 9 0 81 5 23
2018 CR-04 37 32 17 6 4 1 3 72 11 709
2018 CR-05 32 36 17 8 4 1 2 70 12 843
2017 CR 40 30 17 7 3 1 2 72 10 1799
2017 CR-03 45 26 16 6 6 0 0 71 13 31
2017 CR-04 41 30 15 7 2 1 2 75 10 802
2017 CR-05 39 29 19 6 4 1 2 70 11 945

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 42 30 16 7 4 1 1 73 11 1271
2020 CR-03 44 31 13 0 6 6 0 80 7 16
2020 CR-04 44 30 15 6 4 1 1 75 10 542
2020 CR-05 39 31 16 7 5 0 1 71 13 684
2019 CR 38 32 17 8 3 1 1 72 11 1634
2019 CR-03 47 17 13 10 3 3 7 70 15 30
2019 CR-04 43 30 18 6 2 1 1 73 9 697
2019 CR-05 36 34 16 9 4 0 1 70 14 844
2018 CR 33 33 19 8 4 1 2 69 12 1626
2018 CR-03 48 13 26 4 0 9 0 67 5 23
2018 CR-04 37 32 18 7 3 1 2 71 11 707
2018 CR-05 30 36 19 9 4 0 2 67 14 844
2017 CR 37 31 17 9 3 1 1 70 13 1799
2017 CR-03 65 16 6 10 3 0 0 81 13 31
2017 CR-04 41 31 16 8 2 1 1 74 10 802
2017 CR-05 33 31 19 10 4 1 1 66 15 945

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 27 14 7 5 1 1 74 11 1273
2020 CR-03 50 31 13 0 0 6 0 87 0 16
2020 CR-04 48 25 15 7 4 1 1 74 11 542
2020 CR-05 45 29 13 6 5 0 1 75 12 684
2019 CR 45 28 15 6 4 0 1 74 10 1638
2019 CR-03 47 20 13 3 7 3 7 74 11 30
2019 CR-04 46 28 16 6 4 0 1 74 10 700
2019 CR-05 45 28 16 7 4 0 1 73 11 846
2018 CR 39 29 18 8 3 1 2 70 11 1623
2018 CR-03 48 17 22 4 0 9 0 71 5 23
2018 CR-04 39 28 19 7 3 1 2 70 11 705
2018 CR-05 38 30 17 8 3 0 2 70 12 841
2017 CR 42 28 15 8 4 1 2 72 12 1796
2017 CR-03 55 23 16 3 3 0 0 77 6 31
2017 CR-04 42 29 16 8 3 1 2 73 11 801
2017 CR-05 41 28 15 8 5 1 2 72 13 943

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 51 22 12 7 7 0 1 74 14 1267
2020 CR-03 50 13 19 6 0 6 6 71 7 16
2020 CR-04 54 20 10 7 7 0 1 75 14 537
2020 CR-05 48 24 12 8 6 0 1 73 14 683
2019 CR 48 26 12 7 7 0 1 74 14 1635
2019 CR-03 47 17 20 3 10 0 3 66 14 30
2019 CR-04 50 26 9 8 6 0 1 76 14 697
2019 CR-05 47 25 14 6 8 0 0 73 13 845

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 27 16 8 7 0 1 68 15 1273
2020 CR-03 56 25 13 0 0 6 0 87 0 16
2020 CR-04 37 27 19 8 8 0 1 65 16 542
2020 CR-05 43 27 14 9 6 0 1 70 15 684

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 30 16 7 5 0 1 71 12 1270
2020 CR-03 63 25 6 0 0 6 0 93 0 16
2020 CR-04 44 31 13 6 3 0 2 77 10 539
2020 CR-05 36 30 19 7 7 0 0 66 15 684
2019 CR 43 30 15 8 4 0 0 74 11 1622
2019 CR-03 60 20 7 3 3 0 7 86 7 30
2019 CR-04 50 29 13 4 2 0 0 80 6 692
2019 CR-05 38 30 16 11 5 0 0 68 16 838
2018 CR 36 32 19 7 4 1 2 69 11 1615
2018 CR-03 65 4 4 9 4 9 4 80 15 23
2018 CR-04 42 30 18 6 3 1 2 73 9 700
2018 CR-05 30 34 22 8 5 0 2 64 13 840
2017 CR 37 31 17 8 4 1 2 70 13 1793
2017 CR-03 61 16 10 6 3 0 3 80 10 31
2017 CR-04 42 29 16 7 3 1 2 74 10 798
2017 CR-05 31 33 18 10 5 1 2 66 15 943

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 53 25 13 4 4 0 1 79 8 1269
2020 CR-03 56 6 31 6 0 0 0 63 6 16
2020 CR-04 53 24 13 4 5 0 1 78 8 538
2020 CR-05 52 26 13 4 4 0 1 80 8 684
2019 CR 58 24 10 3 4 1 1 83 7 1627
2019 CR-03 62 14 10 0 7 0 7 81 7 29
2019 CR-04 62 21 10 3 3 1 1 84 6 690
2019 CR-05 54 26 10 4 4 0 1 82 8 845
2018 CR 59 21 10 5 2 1 2 82 7 1616
2018 CR-03 50 14 14 9 0 9 5 74 11 22
2018 CR-04 61 20 11 5 2 1 2 82 7 701
2018 CR-05 57 23 10 4 3 0 3 82 7 839
2017 CR 57 23 11 5 2 0 3 82 7 1799
2017 CR-03 59 6 16 16 0 0 3 68 16 32
2017 CR-04 58 24 10 3 2 0 3 84 5 801
2017 CR-05 56 23 11 5 3 0 2 80 8 945

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 41 33 16 6 4 0 1 74 10 1274
2020 CR-03 31 50 13 6 0 0 0 81 6 16
2020 CR-04 36 36 16 7 4 0 1 73 11 541
2020 CR-05 44 31 16 4 4 0 0 75 9 686

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 72 14 6 2 2 1 3 89 5 1270
2020 CR-03 63 25 6 0 0 0 6 93 0 16
2020 CR-04 72 15 5 2 2 1 2 90 4 539
2020 CR-05 73 13 6 2 3 1 3 89 5 684
2019 CR 75 11 5 1 2 1 5 92 3 1627
2019 CR-03 57 7 10 10 3 0 13 73 15 30
2019 CR-04 77 10 5 1 1 1 4 92 2 689
2019 CR-05 74 12 4 1 2 1 5 92 4 845
2018 CR 72 14 6 1 1 1 5 91 3 1621
2018 CR-03 61 13 9 4 0 9 4 85 5 23
2018 CR-04 70 16 6 1 1 1 4 91 3 702
2018 CR-05 73 12 7 1 1 0 5 90 3 842

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 75 11 4 3 4 1 2 88 8 1266
2020 CR-03 75 13 0 0 0 6 6 100 0 16
2020 CR-04 76 8 4 4 4 1 2 87 9 538
2020 CR-05 74 13 4 3 4 1 2 89 7 682
2019 CR 69 12 7 4 5 1 2 84 9 1637
2019 CR-03 66 10 7 7 3 3 3 81 11 29
2019 CR-04 71 11 7 4 4 0 2 84 9 696
2019 CR-05 67 14 8 4 5 1 2 83 9 849
2018 CR 68 14 6 3 4 1 2 85 8 1623
2018 CR-03 74 4 0 0 13 9 0 86 14 23
2018 CR-04 68 13 6 3 5 1 3 85 9 706
2018 CR-05 67 15 7 3 4 1 3 86 7 840
2017 CR 69 14 7 3 3 1 3 87 7 1805
2017 CR-03 72 9 6 6 3 3 0 84 10 32
2017 CR-04 71 13 6 3 3 0 4 88 6 805
2017 CR-05 68 15 7 3 4 1 2 86 7 947

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 57 24 9 5 4 0 1 82 9 1267
2020 CR-03 69 25 0 0 0 6 0 100 0 16
2020 CR-04 63 21 7 4 3 0 1 85 7 536
2020 CR-05 52 26 10 5 5 0 1 79 10 684
2019 CR 50 28 10 6 4 0 1 79 10 1633
2019 CR-03 57 20 7 10 0 0 7 82 11 30
2019 CR-04 55 28 9 5 2 0 1 84 7 695
2019 CR-05 46 28 12 7 6 0 1 75 13 847
2018 CR 45 28 14 6 5 0 1 75 11 1628
2018 CR-03 48 17 17 9 4 4 0 68 14 23
2018 CR-04 49 27 13 5 4 1 1 77 9 707
2018 CR-05 42 30 14 7 6 0 1 72 13 844
2017 CR 48 28 12 6 3 0 2 78 9 1802
2017 CR-03 47 28 13 13 0 0 0 75 13 32
2017 CR-04 53 27 11 5 3 0 2 81 8 804
2017 CR-05 44 29 14 6 4 1 2 75 11 945

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 64 17 7 5 6 0 1 82 11 1265
2020 CR-03 75 25 0 0 0 0 0 100 0 16
2020 CR-04 66 15 7 4 6 0 2 82 11 540
2020 CR-05 63 18 7 5 5 1 1 82 11 678
2019 CR 64 17 7 5 5 0 1 82 11 1633
2019 CR-03 73 7 7 7 3 0 3 83 10 30
2019 CR-04 65 16 7 5 5 0 1 82 11 692
2019 CR-05 63 18 8 5 5 0 1 82 10 848
2018 CR 57 22 10 5 5 0 1 80 11 1626
2018 CR-03 61 17 4 9 4 4 0 82 14 23
2018 CR-04 57 21 9 5 6 0 1 80 11 710
2018 CR-05 56 22 10 6 5 0 1 79 11 839
2017 CR 62 18 8 5 4 0 2 82 9 1800
2017 CR-03 66 19 0 9 6 0 0 84 16 32
2017 CR-04 62 18 10 4 3 0 2 82 8 802
2017 CR-05 63 18 7 5 5 0 2 82 10 945

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 62 4 1 0 1 1 31 97 1 1271
2020 CR-03 63 6 6 0 0 6 19 92 0 16
2020 CR-04 65 3 1 0 0 0 30 98 1 538
2020 CR-05 60 4 1 0 1 1 33 96 2 686
2019 CR 61 5 2 0 1 0 31 96 2 1624
2019 CR-03 60 7 10 3 0 0 20 83 4 30
2019 CR-04 65 4 1 0 1 0 29 97 1 690
2019 CR-05 58 5 2 0 0 0 33 95 1 842
2018 CR 53 6 2 1 0 0 37 95 2 1614
2018 CR-03 57 9 4 0 4 4 22 88 6 23
2018 CR-04 54 6 1 1 0 1 36 96 2 704
2018 CR-05 51 6 3 1 1 0 39 94 2 833
2017 CR 56 6 3 1 1 0 33 93 2 1799
2017 CR-03 50 3 9 6 0 0 31 77 9 32
2017 CR-04 59 4 3 1 1 0 32 94 2 802
2017 CR-05 54 7 3 1 1 0 35 93 2 944

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 62 22 9 3 1 0 3 87 4 1275
2020 CR-03 63 31 0 0 0 0 6 100 0 16
2020 CR-04 69 17 6 1 1 0 5 91 2 543
2020 CR-05 56 25 11 4 1 0 2 83 6 686
2019 CR 65 20 7 2 1 1 4 90 2 1631
2019 CR-03 77 13 3 0 0 0 7 96 0 30
2019 CR-04 72 18 4 1 0 1 5 95 1 692
2019 CR-05 60 23 10 2 1 0 3 86 3 848
2018 CR 58 25 7 3 1 0 6 89 4 1626
2018 CR-03 74 13 0 0 0 4 9 100 0 23
2018 CR-04 66 19 5 2 1 0 8 92 2 709
2018 CR-05 51 30 9 4 1 0 5 85 6 841
2017 CR 61 21 7 2 1 0 7 88 4 1791
2017 CR-03 69 16 3 0 0 0 13 96 0 32
2017 CR-04 68 17 5 1 1 0 8 92 2 798
2017 CR-05 54 25 10 3 2 0 6 85 5 941

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 72 16 5 1 3 0 2 90 5 1272
2020 CR-03 56 31 0 0 6 6 0 93 7 16
2020 CR-04 70 16 5 2 4 0 2 88 7 541
2020 CR-05 73 16 5 1 2 0 2 92 3 684
2019 CR 74 13 5 1 3 1 3 90 5 1635
2019 CR-03 67 17 3 0 3 0 10 93 4 30
2019 CR-04 71 14 6 2 4 1 2 88 6 694
2019 CR-05 76 12 5 1 2 0 3 92 4 848
2018 CR 70 15 6 2 2 1 4 89 5 1626
2018 CR-03 65 9 4 4 4 9 4 85 10 23
2018 CR-04 68 14 7 3 3 1 4 86 7 708
2018 CR-05 73 14 5 1 2 0 4 91 3 842
2017 CR 70 15 6 3 2 0 4 89 5 1804
2017 CR-03 69 19 6 3 0 0 3 90 3 32
2017 CR-04 66 15 6 4 3 0 5 86 8 805
2017 CR-05 73 15 6 1 1 1 3 91 3 946

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 29 12 6 2 0 1 79 8 1274
2020 CR-03 50 13 25 0 6 6 0 67 7 16
2020 CR-04 49 28 13 5 3 0 1 78 8 543
2020 CR-05 49 30 11 7 2 0 0 80 9 684
2019 CR 56 26 10 3 3 0 2 84 6 1627
2019 CR-03 80 10 7 0 0 0 3 93 0 30
2019 CR-04 56 26 9 4 3 0 1 84 7 692
2019 CR-05 55 27 11 3 2 0 2 84 5 843
2018 CR 49 28 14 4 2 0 2 79 6 1623
2018 CR-03 59 14 5 18 0 5 0 76 19 22
2018 CR-04 48 27 15 4 3 0 2 78 7 704
2018 CR-05 50 29 14 3 2 0 3 80 5 844
2017 CR 52 30 10 3 2 0 2 85 5 1800
2017 CR-03 59 22 13 6 0 0 0 81 6 32
2017 CR-04 51 29 10 4 2 0 3 83 6 803
2017 CR-05 53 31 10 3 1 0 2 86 4 944

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 27 43 17 7 4 0 0 71 12 1273
2020 CR-03 25 44 19 6 6 0 0 69 13 16
2020 CR-04 29 40 18 8 5 0 0 69 12 540
2020 CR-05 26 46 17 7 4 0 0 72 11 686

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 22 37 27 10 5 0 0 58 15 1274
2020 CR-03 31 38 25 6 0 0 0 69 6 16
2020 CR-04 24 37 27 8 4 0 0 61 12 540
2020 CR-05 19 36 28 11 5 0 0 56 16 688
2019 CR 25 35 27 9 4 0 0 61 13 1645
2019 CR-03 33 37 17 7 0 0 7 75 7 30
2019 CR-04 28 36 24 8 4 0 0 64 11 703
2019 CR-05 23 34 29 9 4 0 0 57 14 849
2018 CR 21 35 30 11 3 0 0 56 14 1630
2018 CR-03 30 48 13 9 0 0 0 78 9 23
2018 CR-04 24 36 27 9 2 1 0 61 12 707
2018 CR-05 18 34 33 12 3 0 0 52 15 846
2017 CR 19 35 31 10 4 0 0 54 14 1806
2017 CR-03 25 47 19 6 3 0 0 72 9 32
2017 CR-04 20 37 30 9 3 0 1 58 12 807
2017 CR-05 18 32 32 11 5 1 0 51 17 946

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 12 18 37 22 12 0 0 34 29 1273
2020 CR-03 7 13 33 20 20 7 0 43 21 15
2020 CR-04 9 15 39 23 15 0 0 38 23 541
2020 CR-05 15 20 35 21 9 0 0 30 35 686
2019 CR 10 16 36 23 14 0 0 38 26 1630
2019 CR-03 0 13 20 30 33 0 3 66 14 30
2019 CR-04 8 14 34 26 17 0 0 44 22 695
2019 CR-05 12 17 38 21 12 0 0 32 30 842
2018 CR 9 17 37 23 14 0 0 37 26 1604
2018 CR-03 0 14 38 14 33 0 0 48 14 21
2018 CR-04 8 14 34 27 15 0 1 43 23 693
2018 CR-05 11 19 39 19 12 0 0 31 30 837
2017 CR 9 16 36 25 13 0 1 38 25 1796
2017 CR-03 13 16 16 31 25 0 0 56 28 32
2017 CR-04 6 16 36 27 15 0 0 42 22 805
2017 CR-05 12 16 36 24 11 0 1 35 28 938

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 35 14 7 3 1 0 75 10 1275
2020 CR-03 38 56 6 0 0 0 0 94 0 16
2020 CR-04 42 32 12 8 4 2 0 76 12 542
2020 CR-05 37 37 16 7 2 1 0 74 10 686
2019 CR 38 37 15 5 3 2 0 76 9 1640
2019 CR-03 30 43 17 7 0 0 3 76 7 30
2019 CR-04 39 36 15 6 3 2 0 76 9 698
2019 CR-05 38 37 14 5 3 2 0 77 9 850
2018 CR 36 39 14 6 3 2 0 76 9 1618
2018 CR-03 29 52 5 5 10 0 0 81 14 21
2018 CR-04 40 38 13 6 3 1 0 79 9 703
2018 CR-05 34 39 16 6 3 2 0 74 9 841
2017 CR 34 40 14 6 3 3 0 76 10 1803
2017 CR-03 50 22 19 6 3 0 0 72 9 32
2017 CR-04 38 38 13 5 2 3 0 79 7 805
2017 CR-05 30 42 14 8 3 2 0 74 12 945

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 30 15 11 7 3 0 67 18 1275
2020 CR-03 25 25 25 19 0 6 0 53 20 16
2020 CR-04 37 29 11 12 8 3 0 69 20 543
2020 CR-05 34 31 18 10 6 2 0 66 17 685

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 38 29 10 11 10 1 0 69 21 1275
2020 CR-03 25 25 31 13 0 0 6 53 13 16
2020 CR-04 40 30 8 9 11 2 1 71 20 543
2020 CR-05 38 29 11 12 9 1 0 67 22 685

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 47 26 13 6 4 4 1 76 10 1270
2020 CR-03 19 31 38 6 0 0 6 53 7 16
2020 CR-04 49 26 12 5 4 4 1 78 9 541
2020 CR-05 47 26 12 6 5 3 0 75 12 682

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 35 30 15 11 7 2 0 66 18 1273
2020 CR-03 31 25 31 6 6 0 0 56 13 16
2020 CR-04 37 29 13 9 9 2 0 68 18 539
2020 CR-05 33 31 16 12 6 1 0 65 18 687
2019 CR 31 33 16 11 7 1 0 65 18 1641
2019 CR-03 40 20 23 7 7 0 3 62 14 30
2019 CR-04 33 33 16 12 5 1 0 66 17 701
2019 CR-05 29 34 16 11 8 1 0 64 20 847
2018 CR 29 34 15 12 6 2 0 65 19 1624
2018 CR-03 27 41 5 23 0 5 0 71 24 22
2018 CR-04 33 34 13 11 6 2 0 68 18 705
2018 CR-05 27 34 18 13 7 2 0 61 20 843
2017 CR 24 39 15 12 7 2 0 65 19 1804
2017 CR-03 38 38 6 9 9 0 0 75 19 32
2017 CR-04 25 40 15 11 6 2 0 67 18 806
2017 CR-05 23 38 16 12 9 2 0 62 21 946

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 39 9 8 3 0 0 79 12 1275
2020 CR-03 25 50 6 19 0 0 0 75 19 16
2020 CR-04 44 37 8 7 4 0 0 81 11 541
2020 CR-05 37 40 11 9 3 0 0 77 12 687

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 35 11 9 3 0 0 78 12 1270
2020 CR-03 38 31 19 13 0 0 0 69 13 16
2020 CR-04 47 32 8 9 4 0 0 79 13 540
2020 CR-05 40 36 13 8 3 0 0 76 11 683

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 36 38 15 7 3 0 1 75 9 1267
2020 CR-03 31 38 25 6 0 0 0 69 6 16
2020 CR-04 40 34 15 6 3 1 0 75 10 536
2020 CR-05 34 41 15 7 2 0 1 75 9 684

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 43 34 12 6 3 1 1 79 9 1270
2020 CR-03 38 38 19 6 0 0 0 75 6 16
2020 CR-04 47 30 10 7 4 2 1 79 11 540
2020 CR-05 39 37 14 5 3 1 1 78 8 684

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 48 14 9 1 1 15 11 84 3 1267
2020 CR-03 50 6 19 0 0 13 13 75 0 16
2020 CR-04 48 12 9 1 2 18 9 83 4 540
2020 CR-05 47 17 9 1 1 13 12 85 3 682

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 32 11 6 4 2 0 79 10 1273
2020 CR-03 31 44 13 13 0 0 0 75 13 16
2020 CR-04 47 31 9 6 4 2 1 80 11 541
2020 CR-05 44 34 12 6 3 1 0 79 9 685

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 46 30 9 7 7 1 0 77 14 1274
2020 CR-03 19 50 13 13 0 6 0 73 13 16
2020 CR-04 50 28 8 6 7 0 1 79 13 541
2020 CR-05 44 30 9 9 6 1 0 75 15 686

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 45 31 9 9 6 0 0 76 15 1273
2020 CR-03 31 38 6 13 6 6 0 73 20 16
2020 CR-04 47 29 7 9 7 1 0 77 16 541
2020 CR-05 43 32 10 9 5 0 0 75 14 686

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 32 23 23 18 5 0 0 55 23 22
2020 CR-05 33 28 17 22 0 0 0 61 22 18
2019 CR 28 38 13 13 8 3 0 67 21 40
2019 CR-05 19 45 13 10 10 3 0 67 20 31

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 68 32 22
2020 CR-05 72 28 18

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 40 0 20 27 13 0 0 40 40 15
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 8 92 1268
2020 CR-03 25 75 16
2020 CR-04 7 93 538
2020 CR-05 9 91 685

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 10 90 1267
2020 CR-03 19 81 16
2020 CR-04 9 91 537
2020 CR-05 10 90 686
2019 CR 13 87 1638
2019 CR-03 13 87 30
2019 CR-04 12 88 698
2019 CR-05 14 86 849
2017 CR 16 84 1800
2017 CR-03 38 63 32
2017 CR-04 15 85 804
2017 CR-05 16 84 943
2014 CR 15 85 1767
2014 CR-03 13 87 82
2014 CR-04 16 84 875
2014 CR-05 14 86 791

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 43 57 128
2020 CR-04 44 56 50
2020 CR-05 43 57 72

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 65 35 129
2020 CR-04 63 37 51
2020 CR-05 67 33 72
2019 CR 77 23 214
2019 CR-04 79 21 86
2019 CR-05 77 23 115
2017 CR 82 18 280
2017 CR-03 83 17 12
2017 CR-04 82 18 119
2017 CR-05 82 18 146
2014 CR 81 19 265
2014 CR-03 64 36 11
2014 CR-04 80 20 142
2014 CR-05 84 16 111

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 49 33 10 4 5 0 0 82 8 84
2020 CR-05 48 38 6 0 8 0 0 85 8 48
2019 CR 51 34 5 8 1 1 0 85 9 165
2019 CR-04 46 35 7 12 0 0 0 81 12 68
2019 CR-05 56 32 5 7 0 1 0 89 7 88
2017 CR 57 27 7 6 2 0 1 85 8 230
2017 CR-03 70 0 0 20 10 0 0 70 30 10
2017 CR-04 48 35 10 4 3 0 0 83 7 97
2017 CR-05 63 23 5 7 1 0 2 87 8 120
2014 CR 54 32 7 7 0 0 0 86 7 214
2014 CR-04 58 28 3 10 1 0 0 87 11 113
2014 CR-05 48 35 12 4 0 0 0 84 4 93

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 44 30 11 7 4 3 2 78 11 1269
2020 CR-03 19 56 13 6 0 0 6 80 7 16
2020 CR-04 45 30 11 6 4 2 2 79 10 541
2020 CR-05 44 29 11 7 4 3 2 77 12 682
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 34 48 17 1 59 41 1278
2020 CR-03 31 38 31 0 55 45 16
2020 CR-04 33 45 20 3 58 42 543
2020 CR-05 35 50 15 0 59 41 688

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CR 36 64 429
2020 CR-04 38 62 177
2020 CR-05 32 68 237

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 12 20 18 16 25 1 7 36 45 429
2020 CR-04 15 20 18 15 21 3 7 39 41 176
2020 CR-05 11 20 18 16 28 0 6 33 47 238

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 7 16 15 19 39 2 2 24 61 428
2020 CR-04 8 14 20 19 35 2 2 23 56 176
2020 CR-05 5 18 11 19 43 1 2 24 64 237

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CR 39 17 13 8 9 2 12 65 20 1274
2020 CR-03 19 13 13 13 0 6 38 56 22 16
2020 CR-04 41 15 13 10 7 3 12 66 20 541
2020 CR-05 38 17 13 7 11 2 12 64 21 686
2019 CR 40 16 14 9 13 1 7 61 25 1619
2019 CR-03 43 17 10 10 7 0 13 69 19 30
2019 CR-04 40 16 15 9 13 2 5 60 23 695
2019 CR-05 40 15 12 9 15 1 7 61 26 841
2018 CR 40 16 12 9 13 1 8 62 24 1625
2018 CR-03 48 13 9 9 9 9 4 70 20 23
2018 CR-04 38 18 12 10 13 1 8 62 25 705
2018 CR-05 41 15 12 9 12 1 9 62 24 844
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