2020 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 105. What is your current employee status?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 45 4 12 4 0 0 81 15 3955
2020 Term 46 40 2 9 3 0 0 86 12 213
2020 Casual 48 41 2 5 2 1 0 90 7 140
2020 Student 54 37 5 2 2 0 0 90 5 41

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 78 15 3 2 1 1 0 94 3 3946
2020 Term 82 11 4 0 3 0 1 94 3 213
2020 Casual 86 9 0 3 1 1 1 96 4 138
2020 Student 80 17 0 2 0 0 0 98 2 41
2017 Indeterminate (permanent) 75 17 3 2 1 1 1 94 2 4200
2017 Term 78 15 3 2 0 1 1 95 2 299
2017 Casual 83 9 4 0 0 1 1 95 1 256
2017 Student 82 17 0 2 0 0 0 98 2 66
2014 Indeterminate (permanent) 75 18 3 2 1 0 1 94 2 3792
2014 Term 77 17 3 0 2 0 0 95 2 232
2014 Casual 89 4 4 0 0 0 3 96 0 29

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 41 38 6 11 4 0 0 79 14 3956
2020 Term 56 26 5 10 2 0 0 82 13 214
2020 Casual 49 36 5 7 2 0 0 85 9 140
2020 Student 46 39 5 5 2 0 2 88 8 41
2019 Indeterminate (permanent) 45 35 5 10 5 0 0 80 15 4429
2019 Term 54 32 4 8 1 0 1 87 9 267
2019 Casual 58 30 4 6 2 0 0 88 8 257
2017 Indeterminate (permanent) 43 34 6 11 5 0 0 78 16 4203
2017 Term 46 33 6 8 5 0 2 80 14 299
2017 Casual 52 32 5 4 4 0 3 86 8 257
2017 Student 69 21 4 5 0 2 0 91 5 66
2014 Indeterminate (permanent) 45 33 6 11 5 0 0 79 15 3791
2014 Term 43 39 7 6 5 0 0 82 11 233
2014 Casual 65 35 0 0 0 0 0 100 0 29

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 30 39 11 13 6 0 0 70 19 3940
2020 Term 36 40 8 12 3 0 1 77 15 210
2020 Casual 38 36 13 6 3 0 4 77 9 140
2020 Student 41 44 5 7 2 0 0 85 10 41
2019 Indeterminate (permanent) 31 41 10 13 5 0 0 72 18 4409
2019 Term 53 30 5 9 3 0 1 84 11 266
2019 Casual 37 38 9 8 3 0 4 79 11 257
2018 Indeterminate (permanent) 27 45 9 13 6 0 0 72 19 4097
2018 Term 43 39 6 9 2 0 2 83 11 220
2018 Casual 39 39 8 9 1 0 5 82 10 221
2017 Indeterminate (permanent) 29 38 10 15 7 0 0 68 22 4207
2017 Term 36 41 10 8 5 0 1 77 13 299
2017 Casual 40 32 12 10 3 0 3 74 14 256
2017 Student 48 37 3 10 2 0 0 85 12 66
2014 Indeterminate (permanent) 30 39 10 13 7 0 0 69 21 3791
2014 Term 35 39 11 10 4 0 1 74 14 233
2014 Casual 28 56 6 6 4 0 0 84 9 29

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 37 9 8 3 0 0 80 11 3923
2020 Term 50 31 7 8 3 0 0 82 11 212
2020 Casual 58 29 8 3 1 0 1 88 4 139
2020 Student 72 23 3 0 3 0 0 95 3 39
2019 Indeterminate (permanent) 45 36 8 7 3 0 0 82 10 4405
2019 Term 61 27 4 5 2 0 1 89 7 266
2019 Casual 55 33 5 3 2 0 1 89 6 257
2017 Indeterminate (permanent) 45 37 8 7 3 0 0 81 10 4195
2017 Term 53 31 7 6 3 1 1 85 8 299
2017 Casual 58 25 7 6 1 0 2 85 8 254
2017 Student 65 30 2 0 0 3 0 98 0 66
2014 Indeterminate (permanent) 46 36 8 7 2 0 0 82 9 3788
2014 Term 47 39 9 5 0 0 0 86 5 232
2014 Casual 65 24 4 0 7 0 0 89 7 29

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 29 10 7 4 0 0 78 12 3933
2020 Term 56 24 9 8 3 1 0 80 11 214
2020 Casual 63 23 8 2 1 0 3 88 3 141
2020 Student 66 24 5 5 0 0 0 90 5 41
2019 Indeterminate (permanent) 51 30 8 6 4 0 0 81 10 4419
2019 Term 62 24 8 4 2 1 1 87 5 265
2019 Casual 66 21 7 3 1 0 1 88 4 258
2018 Indeterminate (permanent) 49 30 10 7 4 0 0 79 11 4086
2018 Term 55 29 9 3 3 0 1 84 6 219
2018 Casual 52 28 9 4 0 1 5 86 4 219
2017 Indeterminate (permanent) 48 31 8 8 5 0 0 79 13 4205
2017 Term 54 27 9 6 3 0 1 81 9 298
2017 Casual 60 23 7 3 1 0 5 88 5 255
2017 Student 59 16 13 3 2 7 0 81 5 66
2014 Indeterminate (permanent) 46 32 10 8 4 0 0 78 12 3785
2014 Term 48 31 10 7 3 0 1 79 10 232
2014 Casual 53 17 12 8 6 0 4 73 15 29

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 36 11 6 4 0 0 79 10 3951
2020 Term 53 30 10 5 2 0 0 83 7 214
2020 Casual 57 27 8 4 4 0 0 84 8 141
2020 Student 32 51 12 5 0 0 0 83 5 41
2019 Indeterminate (permanent) 40 40 10 6 4 0 0 80 10 4432
2019 Term 62 30 4 2 2 0 0 92 4 268
2019 Casual 53 34 8 4 1 0 0 87 5 258
2018 Indeterminate (permanent) 37 40 11 7 4 0 0 78 11 4074
2018 Term 55 34 6 4 1 0 0 89 5 217
2018 Casual 52 37 8 3 0 0 0 89 3 220
2017 Indeterminate (permanent) 37 43 9 7 4 0 0 80 11 4204
2017 Term 49 38 4 5 3 0 0 87 8 299
2017 Casual 50 39 7 3 1 0 0 89 4 257
2017 Student 40 48 10 2 0 0 0 88 2 66
2014 Indeterminate (permanent) 36 43 10 7 4 0 0 79 11 3792
2014 Term 42 42 10 5 2 0 0 83 7 233
2014 Casual 45 37 4 10 4 0 0 82 14 29

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 35 13 12 8 0 0 67 20 3964
2020 Term 35 39 11 7 6 1 0 76 13 213
2020 Casual 44 30 12 8 4 1 1 75 13 139
2020 Student 51 39 10 0 0 0 0 90 0 41
2019 Indeterminate (permanent) 31 36 14 11 8 0 0 67 19 4434
2019 Term 48 32 9 6 4 0 1 81 10 267
2019 Casual 44 30 17 4 5 0 0 74 9 258
2018 Indeterminate (permanent) 29 34 15 12 10 0 0 63 22 4084
2018 Term 44 32 12 8 3 0 1 77 10 220
2018 Casual 39 35 17 5 2 0 1 76 7 219
2017 Indeterminate (permanent) 29 35 15 12 9 0 0 64 21 4202
2017 Term 41 30 13 11 6 0 0 71 16 299
2017 Casual 38 36 11 8 5 0 1 76 13 256
2017 Student 45 33 10 8 0 2 2 81 8 66
2014 Indeterminate (permanent) 28 37 14 13 9 0 0 65 22 3789
2014 Term 39 38 11 7 4 0 0 77 11 233
2014 Casual 40 27 14 12 7 0 0 67 19 29

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 39 11 9 4 0 0 75 14 3936
2020 Term 37 45 8 8 2 0 0 82 10 213
2020 Casual 54 32 6 6 1 0 0 87 7 140
2020 Student 53 38 10 0 0 0 0 90 0 40
2019 Indeterminate (permanent) 34 41 11 11 4 0 0 75 15 4421
2019 Term 53 33 8 5 1 0 0 86 6 265
2019 Casual 48 37 10 5 1 0 0 85 6 259
2018 Indeterminate (permanent) 31 40 13 10 5 0 0 72 15 4089
2018 Term 45 36 12 5 1 0 1 82 6 219
2018 Casual 51 34 8 5 1 0 0 86 6 220
2017 Indeterminate (permanent) 32 41 12 10 5 0 0 73 15 4202
2017 Term 43 43 6 6 1 0 0 86 8 299
2017 Casual 51 35 7 6 1 0 0 85 7 257
2017 Student 42 38 10 7 2 0 2 81 9 66

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 50 36 8 4 2 0 0 86 6 3944
2020 Term 57 29 6 4 3 0 0 87 7 213
2020 Casual 59 33 4 3 1 0 0 92 4 141
2020 Student 51 37 12 0 0 0 0 88 0 41
2019 Indeterminate (permanent) 49 36 9 4 2 0 0 85 6 4412
2019 Term 67 26 5 1 1 0 0 93 2 266
2019 Casual 61 31 4 4 0 0 0 92 4 257
2018 Indeterminate (permanent) 49 39 7 3 2 0 0 88 5 4103
2018 Term 61 35 2 0 0 1 0 97 1 220
2018 Casual 64 27 7 2 1 0 0 91 3 221
2017 Indeterminate (permanent) 47 38 8 4 2 0 0 85 7 4199
2017 Term 57 32 6 3 1 1 0 89 5 298
2017 Casual 58 31 7 1 1 0 1 90 3 257
2017 Student 49 44 0 5 0 0 2 95 5 66
2014 Indeterminate (permanent) 46 39 9 4 2 0 0 85 6 3792
2014 Term 50 38 6 4 2 0 0 88 6 233
2014 Casual 39 49 3 2 4 4 0 91 6 29

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 34 12 10 7 0 0 70 17 3945
2020 Term 45 34 9 7 4 0 0 79 11 214
2020 Casual 51 29 8 7 4 0 1 81 11 139
2020 Student 54 34 12 0 0 0 0 88 0 41
2019 Indeterminate (permanent) 35 35 12 10 7 0 0 70 17 4432
2019 Term 54 29 10 6 1 0 1 83 7 265
2019 Casual 49 33 9 5 4 0 0 82 8 259
2018 Indeterminate (permanent) 34 36 11 10 8 0 0 70 19 4093
2018 Term 49 36 10 4 1 0 1 85 5 220
2018 Casual 52 30 12 5 0 0 0 82 5 220
2017 Indeterminate (permanent) 32 37 12 10 8 0 0 69 18 4194
2017 Term 49 28 10 8 4 0 0 78 12 296
2017 Casual 48 29 12 5 5 1 0 77 11 256
2017 Student 49 36 8 5 2 0 0 85 7 66

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 29 8 3 1 0 0 88 4 3930
2020 Term 64 27 6 1 2 0 0 91 3 212
2020 Casual 61 30 6 1 2 0 0 90 3 140
2020 Student 50 40 8 3 0 0 0 90 3 40
2019 Indeterminate (permanent) 60 29 8 2 2 0 0 89 4 4408
2019 Term 75 18 5 1 1 0 0 94 2 260
2019 Casual 66 25 6 2 2 0 0 91 3 259
2018 Indeterminate (permanent) 59 30 8 2 2 0 0 89 4 4057
2018 Term 66 26 6 1 0 0 0 92 1 221
2018 Casual 70 24 5 1 0 0 0 94 1 216
2017 Indeterminate (permanent) 59 31 7 2 1 0 0 90 3 4197
2017 Term 68 26 4 2 0 0 0 94 2 298
2017 Casual 65 23 9 1 1 0 0 89 3 256
2017 Student 56 34 10 0 0 0 0 90 0 66
2014 Indeterminate (permanent) 69 23 5 2 1 0 0 92 3 3788
2014 Term 75 21 3 1 0 0 0 96 1 233
2014 Casual 80 17 0 4 0 0 0 96 4 29

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 36 13 10 7 0 0 71 17 3940
2020 Term 40 34 13 7 6 0 0 74 13 214
2020 Casual 37 33 12 8 8 2 1 72 16 140
2020 Student 44 34 17 5 0 0 0 78 5 41
2019 Indeterminate (permanent) 34 38 12 10 6 0 0 72 16 4416
2019 Term 48 29 13 5 4 0 1 78 9 265
2019 Casual 40 26 20 6 3 0 4 69 10 257
2018 Indeterminate (permanent) 31 37 12 11 8 0 0 68 20 4073
2018 Term 35 37 14 10 2 0 1 74 12 221
2018 Casual 34 29 20 11 2 1 3 66 13 220
2017 Indeterminate (permanent) 33 40 10 11 6 0 0 73 17 4188
2017 Term 36 29 17 9 7 0 2 67 16 297
2017 Casual 37 26 12 12 5 0 9 69 18 255
2017 Student 48 27 17 3 2 3 0 77 5 66
2014 Indeterminate (permanent) 27 41 12 12 8 0 0 69 20 3790
2014 Term 21 47 16 9 6 0 1 69 15 233
2014 Casual 17 56 10 9 7 0 0 74 17 29

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 32 14 9 6 0 0 71 14 3959
2020 Term 44 30 16 5 5 0 0 74 10 214
2020 Casual 38 28 17 6 7 2 2 69 13 141
2020 Student 59 27 12 2 0 0 0 85 2 41
2019 Indeterminate (permanent) 40 33 14 8 5 0 0 73 13 4433
2019 Term 48 25 12 10 3 1 1 75 13 267
2019 Casual 44 29 17 4 3 0 2 75 7 259
2018 Indeterminate (permanent) 36 32 15 9 7 0 0 68 17 4054
2018 Term 45 24 18 8 4 0 1 69 13 220
2018 Casual 35 30 20 9 2 1 4 68 11 220
2017 Indeterminate (permanent) 37 35 13 9 6 0 0 72 15 4198
2017 Term 36 34 16 8 4 0 2 72 12 298
2017 Casual 40 25 15 8 4 1 6 70 13 257
2017 Student 47 35 12 5 0 0 2 83 5 66
2014 Indeterminate (permanent) 36 35 14 8 7 0 0 71 15 3789
2014 Term 33 41 13 9 4 0 0 74 13 233
2014 Casual 35 48 2 11 4 0 0 83 14 29

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 38 12 8 4 0 0 76 13 3940
2020 Term 47 33 9 9 2 0 0 80 11 214
2020 Casual 49 38 7 2 4 0 0 87 6 140
2020 Student 63 27 10 0 0 0 0 90 0 41
2019 Indeterminate (permanent) 38 39 12 8 4 0 0 76 12 4369
2019 Term 56 30 8 5 2 0 0 86 6 262
2019 Casual 53 32 7 4 1 0 2 87 5 252
2018 Indeterminate (permanent) 36 35 13 9 6 0 0 72 15 4082
2018 Term 46 32 13 6 2 0 1 79 8 221
2018 Casual 43 36 14 2 0 1 3 83 3 220
2017 Indeterminate (permanent) 38 35 12 9 5 0 0 74 14 4198
2017 Term 47 35 8 5 3 1 1 83 8 297
2017 Casual 46 31 13 5 3 0 2 79 8 256
2017 Student 50 35 10 2 2 2 0 87 3 66
2014 Indeterminate (permanent) 36 35 13 9 5 0 0 72 15 3790
2014 Term 39 44 11 3 3 0 0 84 6 233
2014 Casual 50 30 14 0 6 0 0 80 6 29

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 35 9 5 3 0 0 83 8 3943
2020 Term 66 25 5 3 2 0 0 91 5 214
2020 Casual 59 31 7 1 2 0 0 90 3 140
2020 Student 59 32 10 0 0 0 0 90 0 41
2019 Indeterminate (permanent) 47 36 9 5 3 0 0 84 7 4431
2019 Term 69 23 4 2 1 0 0 93 4 267
2019 Casual 62 31 4 2 2 0 0 93 4 259
2018 Indeterminate (permanent) 44 38 10 5 3 0 0 82 8 4093
2018 Term 58 33 5 2 1 0 0 92 3 220
2018 Casual 58 32 6 2 0 0 1 92 2 221
2017 Indeterminate (permanent) 45 38 9 5 3 0 0 83 8 4198
2017 Term 56 35 5 2 1 0 0 91 3 296
2017 Casual 60 31 5 2 1 0 0 91 3 251
2017 Student 55 38 5 2 0 0 0 93 2 66
2014 Indeterminate (permanent) 46 37 9 5 3 0 0 83 8 3790
2014 Term 57 32 7 2 1 0 0 90 4 233
2014 Casual 64 26 2 4 4 0 0 91 7 29

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 31 17 8 5 0 1 69 13 3951
2020 Term 56 23 13 3 0 0 4 83 3 212
2020 Casual 47 30 12 2 1 1 7 84 3 140
2020 Student 58 33 10 0 0 0 0 90 0 40
2019 Indeterminate (permanent) 39 29 17 8 5 0 1 69 14 4389
2019 Term 56 30 7 4 2 0 1 87 5 264
2019 Casual 52 26 11 4 2 0 5 82 6 257
2018 Indeterminate (permanent) 38 30 17 9 6 0 1 68 15 4098
2018 Term 57 26 11 3 1 0 2 85 4 221
2018 Casual 47 30 10 4 1 0 7 83 6 219
2017 Indeterminate (permanent) 34 33 17 9 5 0 2 68 14 4212
2017 Term 53 26 10 2 1 0 9 86 3 298
2017 Casual 47 28 10 3 1 0 11 85 4 257
2017 Student 66 25 7 0 2 0 0 91 2 66
2014 Indeterminate (permanent) 31 31 19 10 8 0 1 62 19 3789
2014 Term 51 34 10 2 2 0 2 86 4 233
2014 Casual 40 31 26 0 4 0 0 71 4 29

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 22 34 21 10 1 1 32 33 3948
2020 Term 9 16 30 25 18 2 2 44 25 213
2020 Casual 2 16 27 25 20 2 7 49 20 141
2020 Student 7 5 24 34 29 0 0 63 12 41
2019 Indeterminate (permanent) 10 23 35 20 11 0 1 31 33 4424
2019 Term 3 13 27 26 26 2 4 55 17 266
2019 Casual 3 18 24 28 22 2 4 52 22 254
2018 Indeterminate (permanent) 10 23 34 21 10 1 1 31 34 4089
2018 Term 4 18 31 21 21 3 3 44 23 218
2018 Casual 3 8 35 30 15 1 8 50 12 220
2017 Indeterminate (permanent) 10 23 33 19 11 1 3 31 34 4181
2017 Term 4 13 29 25 20 1 8 50 19 296
2017 Casual 5 10 31 20 21 1 12 46 17 254
2017 Student 7 9 27 20 28 2 8 53 17 66
2014 Indeterminate (permanent) 11 25 36 18 8 1 2 26 37 3785
2014 Term 7 18 31 27 12 0 5 41 27 232
2014 Casual 4 13 47 26 7 0 4 35 17 29

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 15 25 29 19 2 2 50 24 3942
2020 Term 6 9 23 27 28 4 1 59 17 213
2020 Casual 4 11 18 21 34 3 9 63 17 140
2020 Student 0 2 10 29 54 2 2 87 3 41
2019 Indeterminate (permanent) 9 17 28 25 17 2 2 44 27 4408
2019 Term 4 8 21 28 32 3 5 64 14 266
2019 Casual 4 10 16 26 32 4 7 66 16 255
2018 Indeterminate (permanent) 10 18 29 24 16 2 2 41 29 4064
2018 Term 5 16 22 26 23 3 5 53 23 214
2018 Casual 4 12 19 29 25 6 7 61 17 220
2017 Indeterminate (permanent) 9 18 27 22 17 2 4 42 29 4170
2017 Term 7 8 24 22 27 4 8 56 17 294
2017 Casual 5 8 23 17 29 4 14 56 16 253
2017 Student 0 15 7 24 46 3 5 76 16 66
2014 Indeterminate (permanent) 10 18 29 24 14 2 3 40 30 3780
2014 Term 10 16 28 22 17 3 4 42 28 232
2014 Casual 11 14 20 38 11 0 7 52 26 29

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 11 17 31 23 14 2 2 39 29 3939
2020 Term 8 17 21 22 23 4 4 49 27 213
2020 Casual 5 10 16 17 36 3 13 63 17 141
2020 Student 5 17 22 17 32 7 0 53 24 41
2019 Indeterminate (permanent) 11 20 29 21 14 2 3 37 33 4416
2019 Term 4 12 19 25 29 3 7 61 18 265
2019 Casual 6 8 20 22 28 5 10 59 17 255
2018 Indeterminate (permanent) 11 20 29 23 13 2 3 37 32 4072
2018 Term 7 10 27 21 26 3 6 51 19 218
2018 Casual 5 11 21 25 24 6 9 57 18 219
2017 Indeterminate (permanent) 11 18 30 20 13 2 5 36 32 4181
2017 Term 5 10 24 20 24 7 10 52 18 295
2017 Casual 4 10 19 19 24 4 20 56 19 254
2017 Student 5 21 20 20 20 7 7 47 30 65
2014 Indeterminate (permanent) 13 21 30 19 11 2 4 32 36 3781
2014 Term 7 16 25 30 14 3 5 48 25 232
2014 Casual 7 16 33 17 17 4 7 37 26 29

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 4 9 27 34 21 1 3 58 14 3923
2020 Term 1 5 14 34 38 2 5 78 7 210
2020 Casual 3 3 13 23 47 3 8 78 7 140
2020 Student 2 0 7 29 61 0 0 90 2 41
2019 Indeterminate (permanent) 4 10 29 33 22 0 2 56 15 4403
2019 Term 1 4 14 32 40 2 8 79 6 266
2019 Casual 2 3 15 31 42 2 7 79 5 252
2018 Indeterminate (permanent) 4 10 30 33 19 1 3 54 15 4051
2018 Term 2 4 18 33 37 1 6 75 6 215
2018 Casual 1 6 14 37 31 2 8 76 8 220
2017 Indeterminate (permanent) 5 10 29 31 19 1 5 54 15 4158
2017 Term 0 3 19 25 37 4 12 74 4 293
2017 Casual 1 4 16 23 36 3 18 74 6 255
2017 Student 2 0 6 33 54 2 3 92 2 65
2014 Indeterminate (permanent) 6 12 31 30 17 1 3 49 18 3761
2014 Term 3 4 21 33 28 2 8 68 8 230
2014 Casual 4 12 27 29 22 0 7 55 16 29

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 14 19 27 22 16 1 2 39 34 3948
2020 Term 7 14 15 28 30 3 3 62 23 212
2020 Casual 8 11 18 16 33 5 10 57 22 141
2020 Student 5 2 5 29 51 7 0 87 8 41
2019 Indeterminate (permanent) 16 20 26 20 15 1 2 36 38 4412
2019 Term 6 9 17 21 37 4 6 64 17 268
2019 Casual 8 6 24 17 34 3 8 57 16 255
2018 Indeterminate (permanent) 18 22 25 19 13 1 2 33 41 4087
2018 Term 8 17 19 22 26 2 6 52 27 217
2018 Casual 5 10 19 24 25 3 13 59 19 222
2017 Indeterminate (permanent) 18 20 26 17 14 1 4 33 40 4182
2017 Term 11 11 27 15 26 2 8 45 24 295
2017 Casual 6 14 13 18 29 3 18 59 24 255
2017 Student 3 12 8 19 45 7 7 73 18 66
2014 Indeterminate (permanent) 20 23 26 16 11 1 2 28 45 3782
2014 Term 9 18 18 25 23 2 5 52 29 231
2014 Casual 18 21 20 14 20 0 7 37 41 29

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 15 23 27 21 2 3 51 25 3929
2020 Term 9 15 17 22 30 7 1 56 26 211
2020 Casual 5 8 17 23 27 6 14 63 16 139
2020 Student 0 0 10 7 61 20 2 88 0 41
2019 Indeterminate (permanent) 12 17 26 23 18 2 2 43 30 4401
2019 Term 4 10 19 25 31 6 6 63 16 266
2019 Casual 7 10 19 20 28 6 11 57 20 254
2018 Indeterminate (permanent) 12 18 27 22 16 2 3 40 32 4055
2018 Term 6 9 24 20 28 6 7 55 17 217
2018 Casual 6 14 17 20 26 5 12 55 24 221
2017 Indeterminate (permanent) 12 17 24 21 17 2 6 42 32 4180
2017 Term 10 14 19 17 22 8 10 48 29 296
2017 Casual 8 13 14 17 23 8 17 54 27 256
2017 Student 5 5 10 15 44 12 10 74 13 66
2014 Indeterminate (permanent) 11 17 25 24 16 2 5 43 30 3773
2014 Term 12 11 17 26 19 9 7 53 27 232
2014 Casual 15 17 17 14 26 0 10 45 36 29

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 19 32 21 15 2 2 37 29 3933
2020 Term 6 17 23 22 24 4 3 50 25 212
2020 Casual 5 13 22 21 28 3 8 55 20 140
2020 Student 2 17 15 20 34 10 2 61 22 41
2019 Indeterminate (permanent) 11 18 32 20 14 2 2 35 31 4417
2019 Term 5 12 22 22 31 2 6 58 19 262
2019 Casual 4 13 20 22 29 5 6 58 19 254
2018 Indeterminate (permanent) 12 20 32 20 12 2 2 34 33 4084
2018 Term 7 10 27 22 25 4 4 52 19 218
2018 Casual 5 10 20 24 25 5 11 58 18 218
2017 Indeterminate (permanent) 11 18 32 19 12 3 5 34 32 4181
2017 Term 5 11 21 24 21 7 10 54 20 296
2017 Casual 6 12 26 13 25 3 15 46 22 253
2017 Student 7 10 10 21 36 8 8 68 20 66
2014 Indeterminate (permanent) 13 21 32 17 11 2 3 30 36 3778
2014 Term 6 16 26 25 17 4 6 47 25 232
2014 Casual 14 10 21 34 11 4 7 49 27 29

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 9 18 35 24 14 0 1 38 27 3944
2020 Term 3 19 29 29 18 1 0 48 23 213
2020 Casual 5 13 25 26 26 0 5 55 19 141
2020 Student 10 24 34 12 17 2 0 30 35 41
2019 Indeterminate (permanent) 7 14 31 28 18 0 2 47 21 4415
2019 Term 3 7 26 27 32 1 4 62 11 266
2019 Casual 3 7 27 26 31 2 4 60 11 254
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 29 19 11 10 5 2 57 23 3953
2020 Term 34 28 14 11 4 7 3 69 16 211
2020 Casual 28 26 14 5 6 9 12 69 13 140
2020 Student 41 24 10 2 2 10 10 82 6 41
2019 Indeterminate (permanent) 26 30 17 13 10 3 2 58 24 4430
2019 Term 43 18 14 6 6 6 6 70 14 268
2019 Casual 32 24 16 5 5 10 8 69 12 258
2018 Indeterminate (permanent) 19 31 19 14 12 4 2 53 27 4087
2018 Term 29 27 17 9 6 5 6 63 17 218
2018 Casual 27 27 18 6 3 9 10 67 12 219
2017 Indeterminate (permanent) 24 31 15 13 12 3 2 58 26 4205
2017 Term 30 28 13 10 8 6 5 66 20 299
2017 Casual 30 21 11 7 5 8 18 69 15 256
2017 Student 48 27 3 5 2 10 5 88 8 66
2014 Indeterminate (permanent) 27 31 14 12 11 3 2 61 24 3792
2014 Term 39 28 17 9 3 2 1 70 13 233
2014 Casual 47 20 7 15 4 7 0 72 20 29

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 28 11 12 9 1 0 68 21 3946
2020 Term 46 32 8 9 5 1 0 78 14 212
2020 Casual 48 23 11 7 3 5 3 77 11 141
2020 Student 66 22 10 2 0 0 0 88 2 41
2019 Indeterminate (permanent) 38 29 11 12 9 1 0 68 21 4429
2019 Term 56 24 8 8 2 1 1 81 11 265
2019 Casual 45 25 13 7 5 4 2 74 12 257
2018 Indeterminate (permanent) 33 31 12 13 11 1 0 64 24 4079
2018 Term 39 28 13 11 6 2 2 69 17 218
2018 Casual 42 27 11 9 2 3 7 76 12 217
2017 Indeterminate (permanent) 37 30 11 12 10 1 0 67 22 4204
2017 Term 46 26 9 8 8 1 2 74 16 298
2017 Casual 41 25 10 6 4 4 9 76 12 257
2017 Student 65 18 5 7 0 5 0 88 7 66
2014 Indeterminate (permanent) 38 29 10 12 10 0 0 68 22 3789
2014 Term 48 29 7 9 6 0 1 78 15 233
2014 Casual 57 17 10 13 0 0 4 76 14 29

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 33 8 9 4 0 0 79 13 3936
2020 Term 56 30 3 8 2 1 0 87 10 207
2020 Casual 64 23 5 5 1 0 2 89 6 141
2020 Student 71 24 5 0 0 0 0 95 0 41
2019 Indeterminate (permanent) 43 34 9 10 4 0 0 77 14 4426
2019 Term 62 24 7 4 1 0 2 87 6 267
2019 Casual 54 30 5 5 2 1 3 87 7 257
2018 Indeterminate (permanent) 39 37 9 10 5 0 0 76 15 4074
2018 Term 51 28 7 8 4 0 1 80 12 218
2018 Casual 52 31 6 5 0 2 4 88 5 219
2017 Indeterminate (permanent) 36 40 9 10 5 0 0 76 15 4198
2017 Term 49 33 5 7 4 0 2 84 11 295
2017 Casual 50 29 5 5 3 1 7 86 9 255
2017 Student 69 25 2 2 0 3 0 97 2 66
2014 Indeterminate (permanent) 38 38 9 10 4 0 0 76 14 3790
2014 Term 47 37 9 3 4 0 0 85 7 233
2014 Casual 55 33 10 2 0 0 0 88 2 29

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 37 13 7 4 1 0 76 11 3931
2020 Term 46 30 14 5 2 2 1 79 7 210
2020 Casual 50 29 9 3 2 4 3 85 5 138
2020 Student 63 24 12 0 0 0 0 88 0 41
2019 Indeterminate (permanent) 38 37 13 6 4 1 0 76 11 4428
2019 Term 54 25 13 4 1 2 2 82 5 266
2019 Casual 49 31 9 5 1 2 3 83 7 256
2018 Indeterminate (permanent) 33 39 14 7 5 2 0 74 12 4084
2018 Term 43 34 13 7 0 1 2 79 8 218
2018 Casual 43 30 18 2 0 3 3 78 2 218

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 25 11 5 4 5 2 77 11 3953
2020 Term 51 25 10 4 2 4 3 81 7 212
2020 Casual 54 17 13 3 2 4 7 79 6 141
2020 Student 56 24 10 2 2 2 2 85 5 41
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 24 17 5 5 1 5 72 10 3954
2020 Term 37 22 14 7 3 4 12 72 12 212
2020 Casual 40 17 13 5 2 2 20 74 9 141
2020 Student 49 17 22 2 0 2 7 73 3 41
2019 Indeterminate (permanent) 42 26 17 5 4 1 5 72 10 4444
2019 Term 42 17 16 7 3 2 14 70 11 268
2019 Casual 38 16 19 5 2 1 19 68 8 258

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 29 12 8 6 0 0 73 14 3957
2020 Term 50 29 11 6 4 0 0 80 10 213
2020 Casual 47 26 14 4 7 0 2 74 12 141
2020 Student 68 12 17 2 0 0 0 80 2 41
2019 Indeterminate (permanent) 42 29 13 8 6 0 1 72 14 4435
2019 Term 57 24 9 4 4 1 1 83 8 266
2019 Casual 46 27 16 5 3 1 2 75 8 258
2018 Indeterminate (permanent) 38 32 12 10 7 0 0 71 17 4078
2018 Term 55 26 9 6 2 0 2 83 8 220
2018 Casual 42 23 20 7 3 1 4 69 10 217
2017 Indeterminate (permanent) 38 33 12 9 6 1 0 72 16 4208
2017 Term 41 37 8 8 4 1 1 80 12 299
2017 Casual 45 29 9 8 4 0 3 78 12 257
2017 Student 53 30 10 3 3 0 0 84 7 66
2014 Indeterminate (permanent) 40 33 11 8 7 1 0 74 15 3792
2014 Term 49 27 13 5 4 0 1 77 10 232
2014 Casual 47 27 10 8 7 0 0 74 15 29

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 23 14 6 6 2 1 74 12 3938
2020 Term 52 20 13 6 3 2 5 77 9 213
2020 Casual 49 14 13 2 2 4 15 78 5 137
2020 Student 85 7 5 2 0 0 0 93 2 41

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 28 11 8 5 0 1 75 14 3955
2020 Term 50 25 10 8 6 0 1 76 14 211
2020 Casual 55 26 10 3 3 1 2 84 6 140
2020 Student 78 7 10 2 0 2 0 88 3 41
2019 Indeterminate (permanent) 45 29 11 9 5 1 1 75 14 4418
2019 Term 59 23 6 6 3 1 2 84 10 267
2019 Casual 51 26 10 7 3 1 2 79 10 256
2018 Indeterminate (permanent) 40 31 10 10 7 1 1 72 17 4070
2018 Term 58 20 9 6 3 0 3 81 10 219
2018 Casual 53 22 15 6 1 1 2 77 8 216
2017 Indeterminate (permanent) 41 32 10 9 7 1 0 74 16 4209
2017 Term 50 36 6 3 4 0 0 86 7 298
2017 Casual 53 26 7 7 3 0 3 82 11 257
2017 Student 53 34 3 5 2 2 2 90 7 66
2014 Indeterminate (permanent) 41 31 11 9 7 1 0 73 16 3791
2014 Term 49 32 11 4 3 2 0 82 7 233
2014 Casual 54 19 24 3 0 0 0 73 3 29

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 44 56 3954
2020 Term 28 72 213
2020 Casual 35 65 141
2020 Student 51 49 41

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 52 17 9 4 4 3 11 79 10 3956
2020 Term 44 11 10 6 4 5 21 74 13 212
2020 Casual 61 9 5 1 0 3 21 92 2 141
2020 Student 66 10 5 2 0 5 12 91 3 41

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 23 10 7 5 0 0 78 12 3954
2020 Term 59 27 7 6 1 0 0 86 7 212
2020 Casual 66 18 8 2 3 0 3 87 5 141
2020 Student 73 24 2 0 0 0 0 98 0 41
2019 Indeterminate (permanent) 52 27 10 6 5 0 0 79 11 4438
2019 Term 67 20 8 3 2 0 0 87 5 267
2019 Casual 61 25 10 2 2 0 0 86 4 259
2018 Indeterminate (permanent) 47 26 11 8 7 0 0 74 15 4083
2018 Term 63 19 10 4 3 0 1 83 7 220
2018 Casual 57 23 12 5 1 0 2 82 6 217
2017 Indeterminate (permanent) 51 25 10 6 7 0 0 77 13 4206
2017 Term 60 25 7 5 3 0 0 85 7 298
2017 Casual 66 18 7 3 4 0 3 86 7 257
2017 Student 75 20 2 2 2 0 0 95 3 66
2014 Indeterminate (permanent) 50 26 10 7 6 0 0 77 13 3792
2014 Term 55 27 8 7 3 0 0 82 10 233
2014 Casual 75 17 6 2 0 0 0 92 2 29
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 30 14 9 6 5 0 69 16 3963
2020 Term 49 27 11 4 2 6 1 81 7 211
2020 Casual 48 26 10 3 0 10 2 84 4 141
2020 Student 71 17 5 0 0 7 0 95 0 41
2019 Indeterminate (permanent) 34 32 16 9 6 3 0 68 15 4424
2019 Term 53 27 9 2 2 6 1 86 4 268
2019 Casual 42 26 12 3 2 11 4 80 6 259
2018 Indeterminate (permanent) 31 32 16 10 7 4 0 66 18 4100
2018 Term 50 26 13 3 2 5 1 80 6 218
2018 Casual 43 26 12 2 2 11 3 82 5 218
2017 Indeterminate (permanent) 31 32 15 10 7 4 1 66 18 4211
2017 Term 41 30 11 4 3 9 2 81 7 299
2017 Casual 38 25 12 5 1 12 6 78 7 257
2017 Student 65 21 3 0 0 12 0 96 0 66
2014 Indeterminate (permanent) 29 34 15 10 7 5 1 66 18 3791
2014 Term 42 33 9 5 5 5 1 80 11 232
2014 Casual 53 26 10 3 7 0 0 79 11 28

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 30 15 12 8 2 0 64 21 3947
2020 Term 46 29 14 4 3 3 1 78 7 211
2020 Casual 43 28 11 7 2 7 2 78 10 141
2020 Student 68 20 7 0 0 5 0 92 0 41
2019 Indeterminate (permanent) 30 31 17 12 7 2 0 63 19 4420
2019 Term 55 26 7 6 3 2 1 83 9 266
2019 Casual 44 25 12 7 3 7 2 76 11 256
2018 Indeterminate (permanent) 28 32 17 12 9 2 0 61 22 4088
2018 Term 48 25 14 6 3 3 1 76 10 220
2018 Casual 46 24 15 5 2 4 3 76 7 217
2017 Indeterminate (permanent) 26 33 17 12 9 2 0 61 22 4207
2017 Term 39 31 11 9 4 3 2 74 14 298
2017 Casual 38 29 11 8 2 8 5 77 11 257
2017 Student 60 24 3 2 0 8 2 94 2 66
2014 Indeterminate (permanent) 26 33 17 13 9 2 0 60 22 3789
2014 Term 40 32 10 7 7 3 0 75 15 232
2014 Casual 42 32 11 12 4 0 0 74 15 29

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 30 18 15 9 4 0 56 25 3946
2020 Term 38 29 19 8 2 3 0 70 11 211
2020 Casual 37 26 17 6 3 9 2 70 11 140
2020 Student 61 24 2 5 0 7 0 92 5 41
2019 Indeterminate (permanent) 22 30 20 15 9 4 0 54 25 4409
2019 Term 42 26 11 9 3 7 2 74 13 268
2019 Casual 33 25 16 7 5 11 3 68 14 259
2018 Indeterminate (permanent) 21 30 21 15 9 4 0 53 25 4084
2018 Term 35 27 19 6 5 6 1 67 12 219
2018 Casual 31 28 19 7 3 8 3 67 11 214
2017 Indeterminate (permanent) 20 31 18 16 10 4 0 53 27 4201
2017 Term 29 28 18 11 4 7 2 64 16 296
2017 Casual 32 23 14 8 4 15 4 67 15 257
2017 Student 46 30 3 5 0 12 3 90 6 65
2014 Indeterminate (permanent) 20 29 18 18 10 5 0 52 29 3790
2014 Term 35 30 11 11 8 4 1 68 20 232
2014 Casual 35 21 20 17 4 4 0 58 21 29

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 22 32 15 18 11 2 0 55 30 3953
2020 Term 34 32 15 10 5 4 0 69 16 211
2020 Casual 36 34 12 7 3 6 2 76 11 139
2020 Student 63 24 5 2 0 5 0 92 3 41
2019 Indeterminate (permanent) 19 31 17 19 11 2 0 51 31 4422
2019 Term 43 24 13 10 4 4 1 71 15 267
2019 Casual 32 31 18 7 4 7 1 68 12 259
2018 Indeterminate (permanent) 18 29 18 19 13 2 0 49 33 4090
2018 Term 34 29 14 11 6 5 1 67 18 219
2018 Casual 32 28 17 11 2 7 3 66 15 218
2017 Indeterminate (permanent) 18 31 18 18 13 3 0 50 32 4205
2017 Term 30 27 15 11 8 8 1 63 20 298
2017 Casual 27 28 17 7 4 14 3 65 14 257
2017 Student 45 27 8 7 0 12 2 83 8 65
2014 Indeterminate (permanent) 18 32 17 18 13 2 0 51 32 3788
2014 Term 29 34 13 10 9 4 0 66 20 232
2014 Casual 31 32 14 15 7 0 0 64 22 29

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 15 10 8 11 17 11 60 26 3948
2020 Term 30 10 7 7 14 22 11 59 31 210
2020 Casual 18 7 9 3 11 38 14 51 30 140
2020 Student 44 15 12 2 10 17 0 71 15 41
2019 Indeterminate (permanent) 32 15 10 7 11 17 8 62 24 4442
2019 Term 30 6 7 4 11 32 10 62 26 267
2019 Casual 25 7 8 6 12 30 14 55 31 258
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 29 40 17 9 4 1 0 70 13 3949
2020 Term 35 40 16 3 2 3 0 78 6 211
2020 Casual 30 38 16 7 1 5 3 74 9 141
2020 Student 59 37 5 0 0 0 0 95 0 41
2019 Indeterminate (permanent) 31 40 16 8 3 1 0 72 11 4442
2019 Term 43 33 12 8 1 2 1 79 9 268
2019 Casual 36 31 18 5 1 7 1 74 7 258
2018 Indeterminate (permanent) 26 41 18 10 4 1 0 67 15 4084
2018 Term 36 40 15 5 1 1 2 78 6 220
2018 Casual 30 39 20 5 1 3 2 72 7 221
2017 Indeterminate (permanent) 27 40 17 10 4 1 0 68 14 4201
2017 Term 35 39 11 8 3 3 0 77 11 299
2017 Casual 36 34 14 5 3 4 3 76 9 255
2017 Student 49 37 4 2 2 5 2 92 4 66
2014 Indeterminate (permanent) 30 39 16 8 5 2 0 70 14 3792
2014 Term 38 35 14 6 4 1 1 75 10 233
2014 Casual 50 27 15 0 4 4 0 81 4 29

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 18 34 19 19 9 2 0 53 28 3945
2020 Term 25 40 17 13 3 2 0 67 16 211
2020 Casual 24 35 15 10 3 10 2 67 16 140
2020 Student 50 30 13 0 0 8 0 86 0 40
2019 Indeterminate (permanent) 16 35 20 18 8 2 0 52 27 4417
2019 Term 35 33 15 12 2 3 0 71 14 268
2019 Casual 27 35 17 9 4 7 1 68 14 258

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 35 13 10 7 3 1 69 17 3953
2020 Term 43 30 12 9 0 3 3 77 10 214
2020 Casual 36 36 10 5 4 4 4 78 11 139
2020 Student 49 27 10 2 7 2 2 79 10 41
2019 Indeterminate (permanent) 32 36 14 10 5 2 1 70 15 4432
2019 Term 47 29 12 6 1 2 3 80 8 268
2019 Casual 42 28 12 5 6 4 3 75 12 257
2018 Indeterminate (permanent) 32 37 15 9 6 2 1 70 15 4088
2018 Term 47 28 15 4 1 3 2 79 5 220
2018 Casual 40 29 17 3 3 4 4 75 7 221
2017 Indeterminate (permanent) 35 36 12 9 5 3 1 73 15 4195
2017 Term 47 28 10 3 5 3 3 80 9 299
2017 Casual 47 27 7 6 2 4 8 82 9 255
2017 Student 44 31 9 7 2 7 2 82 9 66
2014 Indeterminate (permanent) 39 35 12 8 4 2 1 76 12 3791
2014 Term 47 32 9 5 4 3 1 82 9 232
2014 Casual 53 35 7 0 6 0 0 87 6 29

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 34 20 9 5 2 0 66 14 3938
2020 Term 39 33 17 7 2 2 1 74 9 214
2020 Casual 34 36 14 5 2 7 4 77 8 140
2020 Student 54 29 15 2 0 0 0 83 2 41
2019 Indeterminate (permanent) 31 35 20 9 5 1 0 67 13 4419
2019 Term 49 27 14 4 1 3 2 80 5 267
2019 Casual 39 31 14 5 3 6 1 76 8 258
2018 Indeterminate (permanent) 29 37 18 9 6 1 0 67 15 4082
2018 Term 41 32 19 5 1 1 1 75 6 219
2018 Casual 37 30 18 7 1 5 3 73 8 219

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 24 17 13 14 7 1 52 29 3949
2020 Term 29 28 14 12 6 9 2 64 21 209
2020 Casual 30 25 16 8 4 9 8 66 15 139
2020 Student 39 15 22 2 2 17 2 67 6 41
2019 Indeterminate (permanent) 21 23 18 15 14 7 2 49 32 4436
2019 Term 38 18 15 9 5 11 4 66 17 268
2019 Casual 30 21 15 8 6 12 8 64 17 258
2018 Indeterminate (permanent) 20 26 19 14 15 6 1 49 30 4096
2018 Term 30 24 17 10 7 7 5 61 20 220
2018 Casual 30 23 22 6 4 6 9 63 12 221
2017 Indeterminate (permanent) 21 25 16 14 15 7 1 51 32 4198
2017 Term 31 24 13 10 8 9 4 64 21 296
2017 Casual 28 20 13 4 8 13 14 67 15 255
2017 Student 42 20 12 2 3 10 11 79 6 65
2014 Indeterminate (permanent) 22 24 17 15 15 7 1 50 32 3789
2014 Term 28 27 17 9 9 9 2 61 20 232
2014 Casual 41 17 19 8 7 4 4 63 17 29

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 27 31 17 13 10 3 0 59 23 3944
2020 Term 33 31 15 9 5 4 3 69 14 212
2020 Casual 29 25 13 8 2 11 12 70 13 140
2020 Student 63 25 8 3 0 3 0 90 3 40
2019 Indeterminate (permanent) 25 31 17 14 10 2 0 57 25 4424
2019 Term 43 26 11 6 3 6 4 77 10 267
2019 Casual 33 30 14 4 4 8 6 74 10 257
2018 Indeterminate (permanent) 23 32 17 14 11 2 0 56 26 4085
2018 Term 38 26 19 11 2 3 2 66 14 217
2018 Casual 30 25 21 6 3 5 10 66 10 219
2017 Indeterminate (permanent) 26 33 15 13 10 2 0 61 23 4200
2017 Term 35 27 13 7 6 6 5 70 15 297
2017 Casual 28 26 13 6 2 12 13 72 11 257
2017 Student 45 30 5 5 2 12 2 87 8 66
2014 Indeterminate (permanent) 25 31 15 14 12 2 1 58 26 3791
2014 Term 29 33 15 9 9 3 3 66 19 233
2014 Casual 40 23 19 4 4 7 4 71 8 29

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 25 16 16 18 3 3 47 37 3953
2020 Term 29 21 15 10 10 6 9 59 24 214
2020 Casual 17 21 15 7 7 3 30 57 20 141
2020 Student 46 27 5 5 5 5 7 83 11 41
2019 Indeterminate (permanent) 19 24 16 17 19 2 3 45 38 4442
2019 Term 32 22 17 11 6 2 10 61 19 268
2019 Casual 23 17 14 8 8 4 24 56 24 259
2018 Indeterminate (permanent) 17 24 17 18 20 2 2 43 39 4091
2018 Term 29 20 16 15 8 4 8 56 26 220
2018 Casual 21 14 22 8 6 4 25 49 20 218
2017 Indeterminate (permanent) 18 25 16 17 20 2 3 45 39 4203
2017 Term 23 23 15 10 9 7 13 57 24 298
2017 Casual 15 9 12 8 8 6 43 46 31 257
2017 Student 29 31 7 5 3 12 13 80 11 64
2014 Indeterminate (permanent) 16 22 15 18 24 2 3 39 45 3790
2014 Term 20 20 20 12 15 4 8 46 31 233
2014 Casual 29 16 13 11 11 0 21 56 28 28

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 22 11 5 4 1 3 80 9 3956
2020 Term 63 15 12 2 0 0 8 84 3 213
2020 Casual 58 19 5 1 0 0 17 92 2 141
2020 Student 54 27 5 7 5 0 2 83 13 41
2019 Indeterminate (permanent) 55 24 11 4 3 1 3 81 7 4431
2019 Term 58 22 7 3 1 1 8 88 4 266
2019 Casual 60 16 6 2 3 1 13 88 5 255

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 43 24 16 8 5 1 2 69 14 3949
2020 Term 53 23 10 2 2 1 8 84 5 213
2020 Casual 54 10 8 3 2 1 22 83 7 141
2020 Student 54 27 10 2 2 2 2 85 5 41
2019 Indeterminate (permanent) 43 24 17 8 5 1 3 69 13 4421
2019 Term 55 18 8 5 2 4 8 84 7 267
2019 Casual 48 19 9 2 1 4 17 84 5 255

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 74 10 6 2 3 2 3 88 5 3942
2020 Term 83 5 1 0 1 1 8 98 1 211
2020 Casual 73 3 2 0 1 3 17 96 2 140
2020 Student 88 7 0 0 0 0 5 100 0 41
2019 Indeterminate (permanent) 72 10 5 2 3 4 4 89 5 4406
2019 Term 81 5 2 1 0 3 7 96 1 266
2019 Casual 72 4 0 1 0 4 18 98 1 257

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 73 11 4 2 2 2 6 91 5 3949
2020 Term 77 8 2 2 0 1 10 95 2 212
2020 Casual 67 6 4 0 1 1 22 94 1 140
2020 Student 83 5 5 2 0 0 5 92 3 41
2019 Indeterminate (permanent) 76 7 3 2 2 2 8 93 4 4414
2019 Term 82 4 1 1 0 1 10 98 1 266
2019 Casual 68 4 2 1 1 2 22 96 2 254

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 26 40 16 10 5 3 0 69 15 3951
2020 Term 33 36 15 7 3 5 1 74 10 214
2020 Casual 35 37 16 4 2 3 2 77 6 141
2020 Student 43 45 3 8 0 3 0 90 8 40
2019 Indeterminate (permanent) 25 42 17 10 5 3 0 68 15 4430
2019 Term 39 34 12 8 2 4 1 76 11 268
2019 Casual 34 36 14 6 3 5 2 75 9 257
2018 Indeterminate (permanent) 23 36 21 10 7 2 0 61 18 4091
2018 Term 33 30 19 10 2 3 2 67 13 219
2018 Casual 32 32 20 5 1 6 4 71 7 218
2017 Indeterminate (permanent) 24 38 19 10 7 3 0 64 17 4196
2017 Term 30 37 14 7 5 5 2 72 13 298
2017 Casual 31 32 13 9 3 7 5 72 14 255
2017 Student 45 25 10 9 2 10 0 78 11 66

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 35 35 14 9 5 2 0 72 14 3929
2020 Term 47 34 8 6 2 2 1 83 9 214
2020 Casual 49 29 11 5 1 3 2 82 6 141
2020 Student 56 24 15 2 0 2 0 83 3 41
2019 Indeterminate (permanent) 37 37 14 7 4 1 0 75 11 4415
2019 Term 57 26 9 4 1 2 0 85 6 265
2019 Casual 49 34 9 2 1 4 1 87 4 253
2018 Indeterminate (permanent) 38 38 13 6 4 2 0 77 10 4081
2018 Term 49 34 10 4 1 1 1 85 5 218
2018 Casual 47 34 10 3 0 4 2 87 3 219
2017 Indeterminate (permanent) 38 39 13 6 3 1 0 78 9 4205
2017 Term 51 33 9 4 1 2 1 86 5 297
2017 Casual 48 32 10 1 1 6 3 87 2 257
2017 Student 68 16 7 2 0 7 0 91 2 66
2014 Indeterminate (permanent) 43 35 11 6 3 2 0 80 9 3790
2014 Term 54 31 9 3 2 0 0 86 5 232
2014 Casual 45 38 6 0 7 3 0 86 7 29

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 32 17 6 4 5 1 72 10 3948
2020 Term 47 25 18 2 0 7 1 78 3 212
2020 Casual 42 27 13 3 1 9 6 80 5 139
2020 Student 46 24 15 5 2 5 2 76 8 41
2019 Indeterminate (permanent) 41 34 14 4 3 3 1 78 7 4414
2019 Term 58 22 11 3 1 3 2 84 4 267
2019 Casual 47 28 11 2 1 8 3 85 4 256
2018 Indeterminate (permanent) 40 33 16 4 3 3 1 75 8 4086
2018 Term 54 25 14 3 1 2 1 82 4 218
2018 Casual 47 29 12 2 1 6 3 84 3 219
2017 Indeterminate (permanent) 39 33 16 4 3 4 1 75 8 4194
2017 Term 47 27 13 4 1 4 4 80 6 298
2017 Casual 41 25 11 1 2 12 8 82 4 251
2017 Student 56 30 3 2 3 7 0 91 5 66
2014 Indeterminate (permanent) 44 32 14 3 2 4 1 80 6 3790
2014 Term 54 26 9 4 0 4 1 86 5 232
2014 Casual 31 35 18 0 4 9 4 75 4 29

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 30 21 6 4 7 1 67 10 3948
2020 Term 38 23 22 3 1 10 3 70 5 213
2020 Casual 34 23 15 4 3 16 4 73 9 140
2020 Student 44 17 15 5 5 15 0 71 11 41

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 30 11 6 4 3 1 78 11 3948
2020 Term 47 30 10 5 2 3 4 82 7 214
2020 Casual 51 28 6 3 2 2 8 88 5 139
2020 Student 61 24 2 10 0 0 2 88 10 41

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 51 31 9 5 3 0 0 83 8 3957
2020 Term 64 28 5 3 1 0 0 92 3 213
2020 Casual 67 24 3 4 0 0 2 93 4 141
2020 Student 71 27 2 0 0 0 0 98 0 41
2019 Indeterminate (permanent) 50 33 9 6 3 0 0 83 8 4426
2019 Term 73 21 3 2 1 0 1 94 3 267
2019 Casual 68 25 4 2 1 0 1 93 2 256
2018 Indeterminate (permanent) 46 36 9 5 4 0 0 83 9 4073
2018 Term 61 32 5 1 0 0 1 94 1 220
2018 Casual 61 29 5 1 0 2 1 93 2 220
2017 Indeterminate (permanent) 45 37 9 5 3 0 0 83 8 4206
2017 Term 60 33 3 3 2 0 0 93 4 298
2017 Casual 63 28 5 1 2 0 1 92 3 254
2017 Student 75 23 2 0 0 0 0 98 0 66
2014 Indeterminate (permanent) 50 33 9 4 4 0 0 83 8 3790
2014 Term 62 27 6 1 3 0 0 89 4 232
2014 Casual 64 29 0 3 4 0 0 93 7 29

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 30 15 9 6 0 0 70 15 3946
2020 Term 59 25 7 4 4 0 0 85 8 212
2020 Casual 56 27 9 2 4 1 2 85 6 141
2020 Student 66 24 7 2 0 0 0 90 2 41
2019 Indeterminate (permanent) 40 30 14 9 5 1 0 71 14 4434
2019 Term 62 23 8 4 2 0 0 86 6 265
2019 Casual 52 31 10 5 2 0 0 83 7 253
2018 Indeterminate (permanent) 37 31 16 8 7 0 0 69 15 4084
2018 Term 52 31 10 6 1 0 1 83 7 218
2018 Casual 55 25 13 3 2 2 2 82 5 218
2017 Indeterminate (permanent) 36 33 15 9 6 0 0 70 15 4197
2017 Term 49 33 6 7 4 1 0 83 11 298
2017 Casual 53 29 9 4 3 0 2 83 8 257
2017 Student 70 20 8 2 0 0 0 90 2 66
2014 Indeterminate (permanent) 36 35 14 8 6 1 0 71 14 3791
2014 Term 47 35 9 6 3 0 0 82 9 233
2014 Casual 46 28 12 11 4 0 0 74 14 29

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 39 33 13 9 6 0 0 72 15 3926
2020 Term 57 30 7 3 3 0 0 87 6 213
2020 Casual 56 29 7 5 1 0 2 87 6 140
2020 Student 61 29 10 0 0 0 0 90 0 41
2019 Indeterminate (permanent) 40 32 14 9 5 0 0 73 14 4418
2019 Term 61 26 7 4 1 0 0 88 6 266
2019 Casual 55 31 8 4 2 0 0 86 5 251
2018 Indeterminate (permanent) 37 34 15 9 6 0 0 71 14 4048
2018 Term 51 31 11 4 2 1 1 83 6 217
2018 Casual 56 25 12 3 1 1 1 83 4 217
2017 Indeterminate (permanent) 36 36 13 9 5 0 0 72 15 4209
2017 Term 52 30 7 7 4 0 0 82 11 299
2017 Casual 54 30 10 4 2 0 0 84 6 257
2017 Student 74 20 3 2 0 2 0 95 2 66
2014 Indeterminate (permanent) 36 36 14 8 5 0 0 73 13 3790
2014 Term 49 32 9 8 2 0 0 81 10 233
2014 Casual 42 36 5 14 4 0 0 78 17 29

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 40 25 15 10 7 3 0 67 18 3951
2020 Term 51 18 17 9 2 1 1 71 11 213
2020 Casual 49 21 13 5 3 2 8 77 9 140
2020 Student 51 24 12 5 0 7 0 82 5 41
2019 Indeterminate (permanent) 39 25 15 10 7 3 1 67 18 4437
2019 Term 55 19 10 7 4 3 2 77 12 266
2019 Casual 50 19 11 5 7 5 4 75 13 258
2018 Indeterminate (permanent) 38 25 16 10 8 2 0 64 19 4087
2018 Term 50 15 18 9 4 2 2 68 13 220
2018 Casual 50 19 12 6 3 4 6 76 10 219
2017 Indeterminate (permanent) 38 25 16 10 8 4 0 65 18 4199
2017 Term 44 20 15 8 5 5 3 69 15 297
2017 Casual 48 23 10 4 4 1 11 80 9 256
2017 Student 52 14 17 12 0 5 2 70 12 66
2014 Indeterminate (permanent) 39 24 15 10 8 3 0 66 19 3790
2014 Term 43 24 15 8 6 2 1 69 15 233
2014 Casual 46 23 11 13 4 3 0 71 17 29
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Indeterminate (permanent) 24 40 36 3961
2020 Term 25 38 37 214
2020 Casual 31 33 37 141
2020 Student 34 29 37 41
2019 Indeterminate (permanent) 28 35 37 4450
2019 Term 21 45 34 268
2019 Casual 33 30 37 259
2018 Indeterminate (permanent) 27 37 36 4104
2018 Term 26 37 37 220
2018 Casual 26 36 38 222
2017 Indeterminate (permanent) 25 39 36 4212
2017 Term 23 40 37 298
2017 Casual 27 36 38 257
2017 Student 41 25 34 66
2014 Indeterminate (permanent) 27 38 35 3792
2014 Term 24 37 39 233
2014 Casual 41 17 41 29

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Indeterminate (permanent) 19 38 31 4 0 8 971
2020 Term 9 22 15 5 38 10 55
2020 Casual 46 12 8 5 21 7 40
2020 Student 0 0 7 7 86 0 14
2019 Indeterminate (permanent) 19 41 28 4 0 8 1247
2019 Term 26 17 20 6 28 3 57
2019 Casual 20 7 9 10 51 2 85
2018 Indeterminate (permanent) 19 38 29 6 0 8 1114
2018 Term 14 18 23 8 35 2 57
2018 Casual 31 7 4 5 48 5 54
2017 Indeterminate (permanent) 20 36 29 5 0 9 1075
2017 Term 19 18 12 5 38 8 76
2017 Casual 22 6 5 5 59 3 68
2017 Student 0 8 0 0 92 0 25
2014 Indeterminate (permanent) 21 35 29 6 9999 8 1015
2014 Term 23 36 20 12 9999 10 57
2014 Casual 47 0 9 17 9999 27 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 15 85 3959
2020 Term 5 95 214
2020 Casual 5 95 140
2020 Student 12 88 41
2019 Indeterminate (permanent) 17 83 4436
2019 Term 9 91 268
2019 Casual 6 94 259
2018 Indeterminate (permanent) 17 83 4097
2018 Term 12 88 221
2018 Casual 3 97 221

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 57 43 562
2020 Term 49 51 10
2019 Indeterminate (permanent) 55 45 728
2019 Term 46 54 25
2018 Indeterminate (permanent) 57 43 681
2018 Term 75 25 27

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 63 37 562
2019 Indeterminate (permanent) 62 38 728
2019 Term 46 54 25
2018 Indeterminate (permanent) 59 41 681
2018 Term 26 74 27

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 562
2020 Term 0 100 10
2019 Indeterminate (permanent) 8 92 728
2019 Casual 0 100 17
2018 Indeterminate (permanent) 7 93 681
2018 Term 0 100 27

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 1 99 562
2020 Term 0 100 10
2019 Term 0 100 25
2019 Casual 0 100 17
2018 Indeterminate (permanent) 1 99 681
2018 Term 0 100 27

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 562
2019 Indeterminate (permanent) 6 94 728
2018 Indeterminate (permanent) 4 96 681

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 562
2019 Indeterminate (permanent) 6 94 728
2019 Casual 0 100 17
2018 Indeterminate (permanent) 4 96 681

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 562
2019 Indeterminate (permanent) 4 96 728
2019 Casual 0 100 17
2018 Indeterminate (permanent) 2 98 681
2018 Term 0 100 27

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 36 64 562
2019 Indeterminate (permanent) 37 63 720
2019 Term 44 56 24
2018 Indeterminate (permanent) 34 66 683
2018 Term 33 67 27

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 43 57 562
2019 Indeterminate (permanent) 40 60 720
2019 Term 48 52 24
2018 Indeterminate (permanent) 40 60 683
2018 Term 41 59 27

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 57 43 562
2019 Indeterminate (permanent) 54 46 720
2019 Term 30 70 24
2018 Indeterminate (permanent) 49 51 683
2018 Term 58 42 27

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 47 53 562
2019 Indeterminate (permanent) 42 58 720
2019 Term 30 70 24
2018 Indeterminate (permanent) 39 61 683
2018 Term 52 48 27

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 38 62 562
2019 Indeterminate (permanent) 35 65 720
2019 Casual 29 71 17
2018 Indeterminate (permanent) 34 66 683
2018 Term 18 82 27

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 54 46 562
2019 Indeterminate (permanent) 51 49 720
2019 Term 54 46 24
2018 Indeterminate (permanent) 49 51 683
2018 Term 38 62 27

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 40 60 562
2019 Indeterminate (permanent) 35 65 720
2019 Term 45 55 24
2018 Indeterminate (permanent) 34 66 683
2018 Term 18 82 27

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 1 99 562
2020 Term 0 100 10
2019 Indeterminate (permanent) 2 98 720
2019 Term 0 100 24
2018 Indeterminate (permanent) 1 99 683
2018 Term 0 100 27

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 562
2020 Term 0 100 10
2019 Indeterminate (permanent) 9 91 720
2018 Indeterminate (permanent) 10 90 683

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 562
2019 Indeterminate (permanent) 9 91 720
2018 Indeterminate (permanent) 8 92 683

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 56 44 562
2020 Term 45 55 10
2019 Indeterminate (permanent) 49 51 720
2019 Term 41 59 24
2018 Indeterminate (permanent) 49 51 683
2018 Term 42 58 27

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 23 77 562
2019 Indeterminate (permanent) 24 76 720
2018 Indeterminate (permanent) 22 78 683

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 19 81 562
2020 Term 0 100 10
2019 Indeterminate (permanent) 18 82 720
2019 Casual 0 100 17
2018 Indeterminate (permanent) 15 85 683
2018 Term 19 81 27

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 59 41 562
2019 Indeterminate (permanent) 57 43 714
2019 Term 53 47 24
2018 Indeterminate (permanent) 54 46 681
2018 Term 64 36 27

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 32 68 562
2020 Term 0 100 10
2019 Indeterminate (permanent) 29 71 714
2019 Term 19 81 24
2018 Indeterminate (permanent) 29 71 681
2018 Term 18 82 27

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 9 91 562
2020 Term 0 100 10
2019 Indeterminate (permanent) 8 92 714
2019 Casual 0 100 17
2018 Indeterminate (permanent) 8 92 681
2018 Term 0 100 27

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 21 79 562
2020 Term 0 100 10
2019 Indeterminate (permanent) 20 80 714
2019 Casual 0 100 17
2018 Indeterminate (permanent) 20 80 681

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 562
2020 Term 0 100 10
2019 Indeterminate (permanent) 12 88 714
2019 Casual 0 100 17
2018 Indeterminate (permanent) 13 87 681

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 562
2020 Term 0 100 10
2019 Indeterminate (permanent) 7 93 714
2019 Term 0 100 24
2018 Indeterminate (permanent) 6 94 681
2018 Term 0 100 27

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 562
2019 Indeterminate (permanent) 11 89 714
2018 Indeterminate (permanent) 12 88 681

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 562
2020 Term 0 100 10
2019 Indeterminate (permanent) 11 89 714
2018 Indeterminate (permanent) 12 88 681
2018 Term 30 70 27

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 24 76 562
2019 Indeterminate (permanent) 23 77 714
2019 Term 32 68 24
2018 Indeterminate (permanent) 25 75 681

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 520
2019 Indeterminate (permanent) 10 90 662
2018 Indeterminate (permanent) 9 91 638

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 19 81 520
2019 Indeterminate (permanent) 20 80 662
2019 Term 24 76 24
2018 Indeterminate (permanent) 18 82 638
2018 Term 46 54 27

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 520
2019 Indeterminate (permanent) 9 91 662
2019 Term 0 100 24
2018 Indeterminate (permanent) 9 91 638

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 520
2020 Term 0 100 10
2019 Indeterminate (permanent) 7 93 662
2018 Indeterminate (permanent) 7 93 638

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 520
2020 Term 0 100 10
2019 Indeterminate (permanent) 10 90 662
2018 Indeterminate (permanent) 11 89 638

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 520
2019 Indeterminate (permanent) 10 90 662
2018 Indeterminate (permanent) 10 90 638

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 520
2019 Indeterminate (permanent) 12 88 662
2019 Term 21 79 24
2018 Indeterminate (permanent) 12 88 638
2018 Term 24 76 27

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 15 85 520
2019 Indeterminate (permanent) 10 90 662
2018 Indeterminate (permanent) 11 89 638
2018 Term 30 70 27

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 520
2019 Indeterminate (permanent) 14 86 662
2018 Indeterminate (permanent) 10 90 638

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 35 65 520
2019 Indeterminate (permanent) 33 67 662
2019 Term 27 73 24
2018 Indeterminate (permanent) 27 73 638
2018 Term 34 66 27

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 520
2020 Term 0 100 10
2019 Indeterminate (permanent) 8 92 662
2019 Term 0 100 24
2018 Indeterminate (permanent) 7 93 638

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 53 47 520
2020 Term 51 49 10
2019 Indeterminate (permanent) 51 49 662
2019 Term 42 58 24
2018 Indeterminate (permanent) 46 54 638
2018 Term 44 56 27

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Term 0 100 10
2019 Term 0 100 24
2018 Indeterminate (permanent) 1 99 638

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 63 37 520
2020 Term 45 55 10
2019 Indeterminate (permanent) 60 40 662
2019 Term 55 45 24
2018 Indeterminate (permanent) 59 41 638
2018 Term 55 45 27

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 520
2020 Term 0 100 10
2019 Indeterminate (permanent) 4 96 662
2019 Term 0 100 24
2018 Indeterminate (permanent) 4 96 638
2018 Term 0 100 27

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 14 86 520
2020 Term 0 100 10
2019 Indeterminate (permanent) 13 87 662
2018 Indeterminate (permanent) 11 89 638

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 19 19 19 9 9 20 5 51 24 3958
2020 Term 27 17 13 6 2 24 9 67 13 214
2020 Casual 23 15 16 4 3 28 10 62 12 141
2020 Student 22 20 12 2 2 29 12 71 8 41
2019 Indeterminate (permanent) 19 19 21 9 9 17 6 49 23 4442
2019 Term 31 13 12 5 4 22 13 68 14 267
2019 Casual 22 10 18 7 4 22 17 52 18 257
2018 Indeterminate (permanent) 18 21 23 10 9 15 5 48 23 4086
2018 Term 26 17 19 4 5 21 7 60 13 221
2018 Casual 25 19 20 5 3 20 8 61 11 217
2017 Indeterminate (permanent) 19 22 21 10 10 14 5 50 24 4209
2017 Term 23 21 13 6 6 21 10 64 17 299
2017 Casual 23 17 11 3 6 26 15 67 14 255
2017 Student 30 12 7 5 2 26 18 75 12 65
2014 Indeterminate (permanent) 22 23 20 9 9 14 4 54 22 3788
2014 Term 29 26 15 4 5 15 6 70 12 233
2014 Casual 32 19 19 4 6 21 0 64 12 29

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 31 27 19 9 7 6 1 63 17 3949
2020 Term 41 22 17 7 0 11 3 72 8 214
2020 Casual 35 24 15 4 2 15 5 73 8 140
2020 Student 39 27 17 2 2 10 2 75 6 41
2019 Indeterminate (permanent) 33 30 18 8 5 5 1 67 14 4435
2019 Term 52 25 9 4 2 8 1 84 6 268
2019 Casual 43 21 14 3 2 13 3 77 7 257
2018 Indeterminate (permanent) 31 30 19 8 6 5 1 64 15 4083
2018 Term 41 26 15 5 3 8 2 75 9 221
2018 Casual 41 25 14 4 1 11 4 77 7 217
2017 Indeterminate (permanent) 31 32 18 8 6 5 1 66 15 4207
2017 Term 40 34 11 5 4 6 1 80 9 298
2017 Casual 40 24 13 4 3 9 7 76 8 256
2017 Student 48 22 10 2 2 14 3 84 4 66
2014 Indeterminate (permanent) 35 33 16 7 5 4 0 71 12 3789
2014 Term 49 35 7 4 3 2 0 86 6 233
2014 Casual 46 27 5 5 3 14 0 85 9 29
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 3952
2020 Term 2 98 214
2019 Indeterminate (permanent) 8 92 4429
2019 Term 4 96 268
2019 Casual 2 98 257
2018 Indeterminate (permanent) 7 93 4087
2018 Term 3 97 221
2018 Casual 3 97 219

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 44 56 290
2019 Indeterminate (permanent) 46 54 327
2018 Indeterminate (permanent) 42 58 293

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 76 24 290
2019 Indeterminate (permanent) 79 21 327
2018 Indeterminate (permanent) 72 28 293

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 290
2019 Indeterminate (permanent) 4 96 327
2018 Indeterminate (permanent) 4 96 293

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 2 98 290

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 290
2019 Indeterminate (permanent) 7 93 327
2018 Indeterminate (permanent) 5 95 293

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 290
2019 Indeterminate (permanent) 4 96 327
2018 Indeterminate (permanent) 7 93 293

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 290
2019 Indeterminate (permanent) 7 93 327
2018 Indeterminate (permanent) 5 95 293

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 19 81 290
2019 Indeterminate (permanent) 16 84 318
2018 Indeterminate (permanent) 16 84 294

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 290
2019 Indeterminate (permanent) 11 89 318
2018 Indeterminate (permanent) 13 87 294

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 290
2019 Indeterminate (permanent) 6 94 318
2018 Indeterminate (permanent) 8 92 294

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 2 98 290
2019 Indeterminate (permanent) 5 95 318
2018 Indeterminate (permanent) 2 98 294

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 33 67 290
2019 Indeterminate (permanent) 31 69 318
2018 Indeterminate (permanent) 30 70 294

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 33 67 290
2019 Indeterminate (permanent) 26 74 318
2018 Indeterminate (permanent) 29 71 294

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 290
2019 Indeterminate (permanent) 4 96 318
2018 Indeterminate (permanent) 2 98 294

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 2 98 318

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 290
2019 Indeterminate (permanent) 9 91 318
2018 Indeterminate (permanent) 8 92 294

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 23 77 290
2019 Indeterminate (permanent) 14 86 318
2018 Indeterminate (permanent) 15 85 294

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 0 100 294

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 18 82 290
2019 Indeterminate (permanent) 20 80 318
2018 Indeterminate (permanent) 16 84 294

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 0 100 290
2018 Indeterminate (permanent) 0 100 294

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 21 79 290
2019 Indeterminate (permanent) 24 76 318
2018 Indeterminate (permanent) 22 78 294

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 39 61 290
2019 Indeterminate (permanent) 32 68 314
2018 Indeterminate (permanent) 29 71 295

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 16 84 290
2019 Indeterminate (permanent) 16 84 314
2018 Indeterminate (permanent) 15 85 295

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 290
2019 Indeterminate (permanent) 6 94 314
2018 Indeterminate (permanent) 4 96 295

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 17 83 290
2019 Indeterminate (permanent) 18 82 314
2018 Indeterminate (permanent) 14 86 295

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 6 94 290
2019 Indeterminate (permanent) 7 93 314
2018 Indeterminate (permanent) 5 95 295

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 290
2019 Indeterminate (permanent) 7 93 314
2018 Indeterminate (permanent) 6 94 295

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 290
2019 Indeterminate (permanent) 8 92 314
2018 Indeterminate (permanent) 7 93 295

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 10 90 290
2019 Indeterminate (permanent) 10 90 314
2018 Indeterminate (permanent) 9 91 295

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 43 57 290
2019 Indeterminate (permanent) 46 54 314
2018 Indeterminate (permanent) 51 49 295

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 269
2019 Indeterminate (permanent) 6 94 267
2018 Indeterminate (permanent) 5 95 278

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 17 83 269
2019 Indeterminate (permanent) 13 87 267
2018 Indeterminate (permanent) 15 85 278

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 5 95 269
2019 Indeterminate (permanent) 4 96 267
2018 Indeterminate (permanent) 3 97 278

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 269
2019 Indeterminate (permanent) 2 98 267
2018 Indeterminate (permanent) 2 98 278

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 4 96 269
2019 Indeterminate (permanent) 5 95 267
2018 Indeterminate (permanent) 4 96 278

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 269
2019 Indeterminate (permanent) 6 94 267
2018 Indeterminate (permanent) 4 96 278

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 269
2019 Indeterminate (permanent) 7 93 267
2018 Indeterminate (permanent) 8 92 278

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 13 87 269
2019 Indeterminate (permanent) 11 89 267
2018 Indeterminate (permanent) 10 90 278

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 269
2019 Indeterminate (permanent) 8 92 267
2018 Indeterminate (permanent) 9 91 278

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 31 69 269
2019 Indeterminate (permanent) 28 72 267
2018 Indeterminate (permanent) 26 74 278

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 7 93 269
2019 Indeterminate (permanent) 9 91 267
2018 Indeterminate (permanent) 7 93 278

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 50 50 269
2019 Indeterminate (permanent) 44 56 267
2018 Indeterminate (permanent) 47 53 278

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 67 33 269
2019 Indeterminate (permanent) 64 36 267
2018 Indeterminate (permanent) 70 30 278

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 3 97 269
2019 Indeterminate (permanent) 4 96 267
2018 Indeterminate (permanent) 3 97 278

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 269
2019 Indeterminate (permanent) 13 87 267
2018 Indeterminate (permanent) 9 91 278

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 21 18 22 6 5 23 6 54 15 3948
2020 Term 28 18 15 3 0 28 8 72 4 213
2020 Casual 27 11 17 3 1 32 10 65 7 140
2020 Student 27 15 17 5 0 29 7 65 8 41
2019 Indeterminate (permanent) 21 17 24 5 4 21 7 54 12 4431
2019 Term 32 10 15 2 1 27 13 70 5 268
2019 Casual 25 9 20 2 3 26 15 59 7 258
2018 Indeterminate (permanent) 20 21 27 5 4 18 5 52 12 4084
2018 Term 26 15 24 2 1 24 9 61 4 220
2018 Casual 29 13 23 2 2 22 9 62 5 216
2017 Indeterminate (permanent) 20 20 24 4 4 22 6 56 11 4209
2017 Term 22 20 17 2 1 27 11 67 6 297
2017 Casual 24 14 12 1 2 29 18 70 7 254
2017 Student 28 18 4 2 2 34 13 87 6 65
2014 Indeterminate (permanent) 21 21 22 4 3 22 7 59 9 3792
2014 Term 32 18 18 2 1 20 9 70 4 232
2014 Casual 30 14 11 0 4 39 4 75 6 29

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 26 21 7 5 8 1 65 13 3951
2020 Term 39 24 16 4 1 14 2 75 5 212
2020 Casual 40 18 14 4 1 16 7 75 7 139
2020 Student 41 22 17 7 0 10 2 72 8 41
2019 Indeterminate (permanent) 36 27 19 5 3 8 2 70 9 4430
2019 Term 55 21 11 0 1 10 2 86 1 265
2019 Casual 45 18 15 1 2 14 4 77 4 257
2018 Indeterminate (permanent) 31 30 21 5 4 7 1 67 10 4083
2018 Term 41 25 20 2 0 9 3 76 2 221
2018 Casual 42 18 18 4 1 13 4 72 6 216
2017 Indeterminate (permanent) 33 31 19 4 3 8 2 71 8 4204
2017 Term 43 30 10 2 2 10 2 83 5 299
2017 Casual 40 19 13 1 2 17 8 79 4 257
2017 Student 47 24 8 3 2 15 0 84 6 66
2014 Indeterminate (permanent) 36 31 17 3 2 9 1 75 6 3792
2014 Term 51 28 10 3 0 6 1 85 4 232
2014 Casual 41 31 4 0 7 17 0 87 8 29

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 0 4 17 22 42 15 0 4 76 57
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 23 29 23 12 13 0 0 52 25 3955
2020 Term 26 31 23 9 10 0 0 57 19 213
2020 Casual 25 43 17 7 5 0 3 70 12 139
2020 Student 59 17 20 0 2 0 2 78 3 41

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 27 21 11 12 0 0 55 24 3950
2020 Term 31 25 15 13 15 0 0 56 28 213
2020 Casual 35 21 21 7 13 0 2 57 21 139
2020 Student 49 24 20 2 5 0 0 73 7 41
2019 Indeterminate (permanent) 19 25 20 14 20 0 1 45 35 4435
2019 Term 26 27 17 11 18 1 0 54 29 268
2019 Casual 27 28 16 10 16 1 2 56 27 257
2018 Indeterminate (permanent) 18 22 22 15 21 0 1 41 37 4104
2018 Term 22 24 18 17 19 0 0 46 36 221
2018 Casual 28 23 18 13 15 2 1 52 30 221
2017 Indeterminate (permanent) 19 24 18 16 21 0 1 43 38 4196
2017 Term 16 14 18 16 33 1 1 31 50 299
2017 Casual 29 13 21 15 17 1 4 44 34 255
2017 Student 31 15 19 11 21 0 4 48 32 66

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 24 28 23 14 11 0 0 52 24 3954
2020 Term 36 26 20 12 5 0 1 62 18 213
2020 Casual 52 23 13 6 3 0 4 78 9 141
2020 Student 44 34 17 2 2 0 0 78 5 41
2019 Indeterminate (permanent) 24 28 25 13 9 0 1 52 23 4433
2019 Term 42 25 21 6 4 1 2 69 10 268
2019 Casual 46 32 13 4 4 1 2 80 7 258
2018 Indeterminate (permanent) 21 28 26 14 10 0 1 49 25 4098
2018 Term 32 34 23 9 2 0 0 66 11 221
2018 Casual 40 31 18 3 2 2 5 76 5 219
2017 Indeterminate (permanent) 22 27 24 15 11 0 1 50 26 4199
2017 Term 38 27 17 10 5 1 3 67 15 299
2017 Casual 49 25 11 5 4 0 6 79 9 256
2017 Student 62 22 13 0 2 0 2 85 2 66

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 30 18 8 5 0 2 69 12 3938
2020 Term 62 20 7 4 2 0 5 86 6 213
2020 Casual 63 21 7 2 1 0 7 90 3 139
2020 Student 63 24 5 2 0 2 2 92 3 41
2019 Indeterminate (permanent) 38 31 17 7 4 0 2 71 11 4408
2019 Term 59 23 8 3 2 1 5 86 5 266
2019 Casual 66 16 8 3 2 0 5 87 4 257
2018 Indeterminate (permanent) 32 32 20 9 5 0 2 66 14 4080
2018 Term 57 26 11 2 0 1 3 86 2 219
2018 Casual 51 27 10 2 0 2 7 86 3 219
2017 Indeterminate (permanent) 33 31 19 9 4 0 3 66 14 4179
2017 Term 52 23 10 4 1 1 9 83 6 298
2017 Casual 57 19 8 1 2 1 12 87 4 253
2017 Student 72 13 7 2 2 0 5 89 4 65

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 24 19 14 14 0 1 53 28 3948
2020 Term 39 28 11 11 9 1 2 68 21 212
2020 Casual 52 18 8 10 5 1 5 75 17 141
2020 Student 59 10 12 10 2 7 0 74 13 41
2019 Indeterminate (permanent) 25 24 19 15 15 0 1 50 31 4415
2019 Term 38 25 18 7 10 1 1 64 17 265
2019 Casual 47 23 10 8 6 2 4 74 15 259
2018 Indeterminate (permanent) 23 23 22 15 16 1 1 47 31 4078
2018 Term 30 27 18 13 9 0 2 58 23 220
2018 Casual 39 24 13 8 7 4 5 69 16 219
2017 Indeterminate (permanent) 23 23 19 16 16 0 2 47 33 4194
2017 Term 31 21 17 13 14 2 2 54 28 297
2017 Casual 41 20 11 7 7 3 11 70 17 255
2017 Student 61 11 14 4 5 2 5 76 9 66

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 55 22 10 4 4 0 4 81 9 3937
2020 Term 61 18 7 3 4 0 6 84 8 213
2020 Casual 73 11 3 0 1 1 11 94 2 141
2020 Student 83 10 5 0 0 0 3 95 0 40
2019 Indeterminate (permanent) 59 21 9 3 3 0 5 84 6 4416
2019 Term 62 16 6 3 3 1 8 86 7 266
2019 Casual 70 11 4 2 1 1 11 92 3 258
2018 Indeterminate (permanent) 55 20 11 4 3 1 6 80 8 4073
2018 Term 61 14 12 6 1 2 4 80 7 217
2018 Casual 61 12 6 4 1 2 15 88 6 217
2017 Indeterminate (permanent) 52 21 11 4 3 0 8 80 8 4192
2017 Term 57 15 10 4 5 1 8 80 10 299
2017 Casual 57 7 4 1 1 2 27 92 2 253
2017 Student 70 14 7 2 0 0 8 91 2 66

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 27 19 9 8 0 0 64 17 3948
2020 Term 48 26 14 6 4 0 1 75 10 213
2020 Casual 63 23 7 1 4 0 2 88 5 140
2020 Student 32 34 17 7 10 0 0 66 17 41
2019 Indeterminate (permanent) 39 29 16 8 7 0 1 69 15 4426
2019 Term 48 26 17 5 1 1 3 76 6 268
2019 Casual 56 22 11 3 3 0 5 82 7 253
2018 Indeterminate (permanent) 36 27 19 9 7 0 1 65 16 4088
2018 Term 49 27 16 6 1 0 1 76 7 220
2018 Casual 55 19 9 6 2 1 8 81 9 218
2017 Indeterminate (permanent) 34 32 19 9 6 0 1 66 15 4193
2017 Term 48 24 17 4 6 1 1 73 10 297
2017 Casual 54 24 9 3 2 1 7 84 6 254
2017 Student 56 23 11 5 3 0 2 81 8 66

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 23 18 9 9 0 6 61 20 3956
2020 Term 49 23 10 6 3 0 9 79 11 213
2020 Casual 58 23 9 2 1 0 7 87 3 141
2020 Student 61 17 5 5 5 0 7 84 11 41

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 36 32 17 9 4 1 1 69 14 3953
2020 Term 52 24 17 3 0 1 3 79 3 211
2020 Casual 59 20 8 3 2 1 7 86 5 140
2020 Student 63 27 5 5 0 0 0 90 5 41
2019 Indeterminate (permanent) 34 35 17 7 4 1 1 71 12 4417
2019 Term 56 26 11 2 2 1 3 85 4 267
2019 Casual 55 24 11 2 2 0 7 85 4 259
2018 Indeterminate (permanent) 30 34 20 9 5 1 2 65 14 4091
2018 Term 50 26 11 5 2 2 4 81 7 218
2018 Casual 50 25 14 2 0 2 7 82 2 222
2017 Indeterminate (permanent) 32 31 20 9 5 1 2 65 14 4190
2017 Term 50 23 10 7 3 1 5 78 11 296
2017 Casual 54 19 11 3 1 1 12 84 4 255
2017 Student 61 22 8 4 2 0 3 86 6 66

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 32 20 10 5 0 1 64 16 3948
2020 Term 46 29 16 4 3 1 1 77 7 213
2020 Casual 55 20 10 4 3 1 7 82 7 141
2020 Student 59 22 12 2 5 0 0 80 7 41
2019 Indeterminate (permanent) 29 34 21 10 5 1 1 65 15 4424
2019 Term 47 32 12 5 1 1 3 82 6 266
2019 Casual 58 22 10 4 1 1 4 84 6 255
2018 Indeterminate (permanent) 27 33 22 11 6 1 1 61 17 4089
2018 Term 46 25 18 5 2 1 3 74 7 218
2018 Casual 43 36 12 2 1 1 5 84 3 222
2017 Indeterminate (permanent) 28 32 22 12 5 1 1 61 17 4190
2017 Term 44 28 14 5 3 1 4 76 9 297
2017 Casual 49 23 11 3 2 2 10 82 6 254
2017 Student 59 19 13 2 2 2 3 82 4 66

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 30 17 9 6 0 1 68 15 3951
2020 Term 51 28 14 4 3 0 0 79 7 212
2020 Casual 59 23 10 1 2 0 5 86 3 141
2020 Student 54 37 7 2 0 0 0 90 2 41
2019 Indeterminate (permanent) 36 30 18 9 6 0 1 67 15 4420
2019 Term 56 25 11 3 2 1 2 83 5 267
2019 Casual 60 24 8 5 2 0 2 86 7 259
2018 Indeterminate (permanent) 33 30 19 10 6 1 1 65 16 4080
2018 Term 49 30 11 4 2 0 3 82 6 217
2018 Casual 51 25 14 2 2 1 5 81 4 221
2017 Indeterminate (permanent) 33 30 18 10 5 1 2 65 16 4187
2017 Term 47 24 12 8 4 1 3 75 12 296
2017 Casual 54 24 6 5 2 1 7 86 8 254
2017 Student 54 22 7 10 3 0 3 79 14 66

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 25 14 8 7 0 1 71 15 3941
2020 Term 58 23 10 3 4 0 1 82 7 212
2020 Casual 70 15 6 2 4 0 4 88 5 141
2020 Student 78 7 10 0 2 0 2 88 3 41
2019 Indeterminate (permanent) 45 26 14 8 7 1 1 71 15 4413
2019 Term 64 18 9 3 1 1 2 85 5 265
2019 Casual 68 17 7 4 2 0 3 87 5 256

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 30 19 11 7 0 0 63 18 3951
2020 Term 49 32 11 5 3 0 0 81 8 213
2020 Casual 43 30 14 6 2 0 6 78 8 140
2020 Student 24 44 15 12 5 0 0 68 17 41

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 32 19 9 5 0 1 66 14 3947
2020 Term 40 34 15 5 5 0 0 74 10 214
2020 Casual 52 23 15 4 1 0 5 79 5 141
2020 Student 41 29 15 12 0 0 2 73 13 41
2019 Indeterminate (permanent) 38 31 18 8 4 1 1 70 12 4400
2019 Term 54 28 10 5 1 1 2 84 6 265
2019 Casual 57 27 6 3 3 0 3 88 6 252
2018 Indeterminate (permanent) 33 31 20 8 5 0 1 66 14 4066
2018 Term 44 26 16 9 3 0 1 72 12 215
2018 Casual 50 27 15 3 0 2 4 81 3 221
2017 Indeterminate (permanent) 32 32 19 9 4 1 2 66 14 4182
2017 Term 43 29 14 7 3 1 3 75 10 296
2017 Casual 49 28 9 3 3 0 8 84 6 253
2017 Student 60 23 9 3 2 0 3 86 5 66

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 49 27 14 5 4 0 1 77 9 3933
2020 Term 57 27 9 3 2 0 1 86 5 211
2020 Casual 61 22 8 4 2 0 3 86 6 140
2020 Student 49 37 15 0 0 0 0 85 0 41
2019 Indeterminate (permanent) 55 25 10 4 3 0 1 82 8 4399
2019 Term 67 18 9 1 1 1 3 88 3 266
2019 Casual 71 16 8 1 1 0 3 90 1 256
2018 Indeterminate (permanent) 56 22 11 4 3 0 2 80 8 4071
2018 Term 65 23 5 4 1 0 2 90 5 214
2018 Casual 66 15 5 3 1 2 7 89 5 221
2017 Indeterminate (permanent) 56 24 10 5 2 0 3 82 7 4193
2017 Term 62 18 11 2 2 0 4 84 5 298
2017 Casual 64 17 7 1 1 0 10 90 2 254
2017 Student 82 12 2 2 0 0 3 97 2 66

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 33 20 8 6 0 1 66 14 3942
2020 Term 46 33 11 7 3 1 0 80 9 212
2020 Casual 46 31 17 3 1 0 2 78 4 141
2020 Student 24 34 24 10 7 0 0 59 17 41

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 70 15 6 2 2 1 4 89 5 3945
2020 Term 84 8 3 0 0 2 4 97 0 212
2020 Casual 77 12 3 1 0 0 8 96 1 141
2020 Student 85 12 0 2 0 0 0 98 2 41
2019 Indeterminate (permanent) 73 12 5 2 2 1 6 91 4 4417
2019 Term 81 9 3 1 0 1 5 95 2 265
2019 Casual 80 7 3 0 1 0 9 96 1 255
2018 Indeterminate (permanent) 71 14 6 2 2 1 4 90 4 4076
2018 Term 81 8 4 2 0 0 5 94 2 214
2018 Casual 78 9 3 0 1 1 7 95 1 221

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 73 12 5 3 4 1 2 88 7 3939
2020 Term 89 5 1 0 0 1 3 98 1 210
2020 Casual 83 6 2 0 0 2 7 97 1 140
2020 Student 85 5 2 2 0 0 5 95 3 41
2019 Indeterminate (permanent) 69 13 6 4 5 1 2 84 9 4425
2019 Term 80 12 3 1 1 0 2 94 2 267
2019 Casual 86 5 4 1 1 1 2 94 1 255
2018 Indeterminate (permanent) 67 14 7 4 5 1 3 84 9 4082
2018 Term 80 9 3 2 2 0 3 92 4 218
2018 Casual 85 3 3 0 0 1 7 96 0 221
2017 Indeterminate (permanent) 67 14 7 4 4 1 3 85 8 4209
2017 Term 80 9 5 1 2 0 3 92 3 298
2017 Casual 82 6 3 1 1 0 7 94 2 255
2017 Student 90 3 3 0 0 0 3 97 0 66

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 23 9 4 3 0 1 84 7 3936
2020 Term 72 20 3 2 1 0 2 94 3 210
2020 Casual 78 11 5 0 0 0 5 95 1 139
2020 Student 88 3 3 3 0 0 5 95 3 40
2019 Indeterminate (permanent) 50 29 11 5 4 0 1 80 9 4407
2019 Term 68 22 6 2 1 0 1 92 2 266
2019 Casual 73 19 4 2 0 0 2 94 3 255
2018 Indeterminate (permanent) 47 29 13 6 4 0 1 76 10 4088
2018 Term 56 23 13 4 2 0 1 81 7 221
2018 Casual 67 19 4 0 2 0 7 93 3 219
2017 Indeterminate (permanent) 46 31 12 5 3 0 2 79 9 4192
2017 Term 62 24 5 2 2 0 3 89 5 299
2017 Casual 67 17 5 1 1 0 9 92 2 255
2017 Student 84 11 2 0 0 0 3 98 0 66

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 62 19 8 5 5 0 1 81 10 3930
2020 Term 80 13 3 1 2 0 1 94 3 209
2020 Casual 81 10 2 0 2 0 5 96 2 139
2020 Student 85 10 0 0 0 0 5 100 0 41
2019 Indeterminate (permanent) 60 19 9 5 5 0 1 80 11 4405
2019 Term 78 13 4 2 2 0 1 93 3 267
2019 Casual 80 11 4 2 2 1 1 93 3 253
2018 Indeterminate (permanent) 53 23 11 7 6 0 1 77 13 4079
2018 Term 69 20 6 2 1 0 1 91 3 220
2018 Casual 76 12 4 1 1 0 5 93 2 220
2017 Indeterminate (permanent) 57 21 10 5 5 0 2 80 10 4198
2017 Term 71 15 4 6 2 0 3 88 8 298
2017 Casual 75 12 2 1 2 0 7 94 4 255
2017 Student 85 5 5 0 2 0 3 93 2 66

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 60 9 4 1 1 0 24 92 4 3948
2020 Term 72 4 0 0 0 0 23 99 1 212
2020 Casual 71 2 0 0 0 0 27 100 0 138
2020 Student 78 0 0 0 0 0 22 100 0 41
2019 Indeterminate (permanent) 57 11 4 2 1 0 25 90 4 4400
2019 Term 68 4 0 0 0 0 28 99 0 262
2019 Casual 71 2 1 0 0 0 27 99 0 254
2018 Indeterminate (permanent) 52 11 4 2 1 0 30 89 5 4053
2018 Term 61 4 1 1 0 0 33 97 1 215
2018 Casual 54 2 1 0 0 0 41 97 1 220
2017 Indeterminate (permanent) 51 12 5 2 1 0 28 89 5 4193
2017 Term 60 3 3 0 1 0 32 94 1 299
2017 Casual 61 2 0 1 0 0 36 98 1 255
2017 Student 78 2 0 0 0 0 21 100 0 66

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 64 21 8 3 1 0 3 88 4 3958
2020 Term 70 16 8 3 2 0 1 87 5 213
2020 Casual 77 11 4 0 0 0 8 96 0 140
2020 Student 78 12 7 0 0 0 2 93 0 41
2019 Indeterminate (permanent) 65 20 7 2 1 0 4 90 3 4406
2019 Term 73 16 7 1 1 0 4 92 1 265
2019 Casual 75 13 4 1 0 1 6 94 1 252
2018 Indeterminate (permanent) 61 22 8 2 1 0 5 88 4 4073
2018 Term 63 16 12 3 2 0 3 82 5 219
2018 Casual 66 13 7 2 0 0 12 90 3 219
2017 Indeterminate (permanent) 61 21 7 2 1 0 7 88 3 4168
2017 Term 64 14 7 3 2 1 9 87 5 295
2017 Casual 69 13 4 1 0 1 12 94 1 252
2017 Student 89 7 0 0 0 0 4 100 0 65

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 76 15 4 1 2 0 2 93 3 3958
2020 Term 45 17 14 9 14 0 2 63 23 214
2020 Casual 53 23 7 4 7 0 6 81 11 141
2020 Student 61 15 15 5 5 0 0 76 10 41
2019 Indeterminate (permanent) 78 13 3 1 2 1 3 94 3 4421
2019 Term 40 24 17 9 8 0 2 65 17 267
2019 Casual 53 14 11 6 9 0 7 72 16 256
2018 Indeterminate (permanent) 75 13 4 2 2 1 4 92 4 4077
2018 Term 44 14 15 11 12 0 4 61 24 221
2018 Casual 48 19 10 8 5 1 10 75 14 219
2017 Indeterminate (permanent) 73 14 4 2 2 1 5 92 4 4204
2017 Term 37 20 13 11 15 1 4 59 27 298
2017 Casual 51 15 10 5 8 1 10 75 14 254
2017 Student 53 17 14 8 2 0 7 75 11 66

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 48 30 14 5 3 0 1 78 7 3958
2020 Term 58 25 12 4 0 0 1 84 4 213
2020 Casual 64 20 7 3 1 0 5 88 4 141
2020 Student 46 34 12 5 2 0 0 80 7 41
2019 Indeterminate (permanent) 53 27 12 3 2 0 2 82 6 4402
2019 Term 65 23 7 3 0 0 1 89 4 266
2019 Casual 70 20 4 1 1 0 4 93 2 251
2018 Indeterminate (permanent) 48 29 14 4 2 0 2 79 7 4075
2018 Term 61 24 11 2 0 0 1 87 2 221
2018 Casual 64 20 7 0 1 0 7 91 2 219
2017 Indeterminate (permanent) 49 32 11 4 2 0 3 83 6 4189
2017 Term 66 21 7 1 2 1 3 90 3 298
2017 Casual 66 17 6 1 0 0 9 91 2 254
2017 Student 61 22 8 4 0 0 5 87 4 66

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 28 41 20 7 4 0 0 69 11 3959
2020 Term 46 36 12 5 2 0 0 81 7 214
2020 Casual 39 45 9 4 2 0 1 85 6 140
2020 Student 39 49 7 2 2 0 0 88 5 41

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 17 34 32 12 5 0 0 51 17 3958
2020 Term 28 39 25 6 2 0 0 66 9 212
2020 Casual 38 42 13 7 0 0 1 80 7 140
2020 Student 15 63 15 7 0 0 0 78 7 41
2019 Indeterminate (permanent) 20 34 31 10 4 0 0 54 15 4448
2019 Term 36 34 23 6 0 0 0 70 6 267
2019 Casual 44 33 17 3 2 0 0 78 5 258
2018 Indeterminate (permanent) 17 33 33 12 4 0 0 50 16 4096
2018 Term 30 30 34 4 1 0 0 61 5 219
2018 Casual 35 48 12 5 0 0 1 83 5 220
2017 Indeterminate (permanent) 16 31 35 12 6 0 0 47 18 4210
2017 Term 25 34 29 6 4 1 1 60 10 298
2017 Casual 40 35 17 4 1 0 3 77 5 256
2017 Student 40 38 16 5 0 2 0 79 5 66

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 13 19 38 20 9 0 0 30 32 3947
2020 Term 9 15 32 27 17 0 1 44 24 214
2020 Casual 5 9 34 31 20 0 1 51 15 139
2020 Student 7 10 41 17 24 0 0 41 17 41
2019 Indeterminate (permanent) 11 19 36 21 12 0 0 33 30 4399
2019 Term 5 12 34 30 19 0 0 49 17 263
2019 Casual 5 7 29 32 26 0 1 59 12 253
2018 Indeterminate (permanent) 11 19 38 21 11 0 0 32 30 4037
2018 Term 6 16 34 23 21 0 1 45 21 217
2018 Casual 2 9 26 32 28 0 3 61 12 215
2017 Indeterminate (permanent) 10 19 37 22 11 0 0 33 30 4188
2017 Term 7 10 38 25 19 0 2 44 17 299
2017 Casual 4 10 26 31 26 0 4 60 14 253
2017 Student 2 9 24 21 43 2 0 65 10 66

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 38 13 7 3 1 0 77 10 3955
2020 Term 45 33 11 6 2 3 0 81 8 214
2020 Casual 44 29 13 6 2 3 3 77 9 140
2020 Student 34 46 17 0 0 2 0 83 0 41
2019 Indeterminate (permanent) 39 38 13 6 3 1 0 78 9 4430
2019 Term 41 34 13 5 3 5 0 79 8 268
2019 Casual 36 28 18 5 3 7 2 71 10 255
2018 Indeterminate (permanent) 39 38 13 6 3 1 0 78 9 4080
2018 Term 47 34 9 5 1 3 1 83 7 220
2018 Casual 39 30 18 3 1 5 4 75 5 218
2017 Indeterminate (permanent) 34 41 12 6 3 2 0 78 10 4204
2017 Term 39 33 11 7 4 5 1 77 12 298
2017 Casual 34 30 15 5 2 9 5 74 8 256
2017 Student 26 40 8 12 0 13 0 77 14 66

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 33 31 15 12 7 2 0 66 19 3950
2020 Term 38 27 16 11 3 6 0 69 15 212
2020 Casual 48 24 13 7 2 4 2 77 9 139
2020 Student 40 48 5 0 0 8 0 95 0 40

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 28 11 11 10 1 0 68 21 3945
2020 Term 44 26 12 12 5 0 1 71 17 212
2020 Casual 48 18 11 11 7 2 4 69 19 141
2020 Student 37 39 2 15 5 2 0 78 20 41

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 27 12 5 5 3 0 77 10 3939
2020 Term 53 25 10 3 2 6 1 84 5 213
2020 Casual 52 22 14 2 0 5 5 81 3 140
2020 Student 59 24 7 0 0 10 0 92 0 41

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 32 32 16 11 8 2 0 65 19 3953
2020 Term 40 32 13 10 5 0 1 72 14 212
2020 Casual 50 24 10 5 2 4 4 82 7 140
2020 Student 51 37 7 2 0 2 0 90 3 41
2019 Indeterminate (permanent) 28 34 17 12 7 1 0 63 20 4435
2019 Term 41 35 11 5 4 2 1 78 10 266
2019 Casual 34 34 17 7 3 4 1 72 10 257
2018 Indeterminate (permanent) 28 35 15 13 7 1 0 64 21 4090
2018 Term 39 36 11 9 2 1 1 77 12 218
2018 Casual 38 29 14 7 3 4 5 74 10 219
2017 Indeterminate (permanent) 22 39 16 13 9 2 0 62 22 4205
2017 Term 31 34 14 10 6 2 2 68 17 295
2017 Casual 33 30 14 8 5 4 6 71 14 256
2017 Student 37 30 12 10 0 10 0 75 11 66

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 41 9 9 3 0 0 79 12 3963
2020 Term 47 39 6 7 1 0 0 86 8 213
2020 Casual 65 25 6 2 0 1 1 92 2 141
2020 Student 56 24 15 2 2 0 0 80 5 41

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 38 37 11 9 4 0 0 76 13 3941
2020 Term 48 39 6 6 1 0 0 88 6 213
2020 Casual 66 23 5 2 2 1 1 91 4 141
2020 Student 56 24 17 2 0 0 0 80 2 41

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 34 38 17 7 3 1 1 73 10 3943
2020 Term 42 38 12 7 0 0 1 81 7 211
2020 Casual 56 28 10 2 1 0 2 86 4 139
2020 Student 37 22 29 7 5 0 0 59 12 41

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 42 35 11 6 3 1 1 79 10 3949
2020 Term 48 37 11 3 0 0 1 86 3 210
2020 Casual 63 24 5 2 0 2 4 93 2 141
2020 Student 65 28 5 0 0 3 0 95 0 40

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 54 16 8 1 2 12 7 87 4 3949
2020 Term 53 11 7 1 2 18 8 86 4 213
2020 Casual 50 8 7 0 1 22 13 88 1 140
2020 Student 80 5 2 0 2 7 2 95 3 41

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 33 10 6 3 1 0 81 9 3951
2020 Term 48 29 9 7 3 4 0 80 10 211
2020 Casual 52 26 9 3 3 4 4 84 7 139
2020 Student 46 32 2 10 0 10 0 86 11 41

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 47 30 8 7 6 1 0 78 14 3948
2020 Term 54 31 7 5 2 0 1 85 8 211
2020 Casual 56 26 7 6 2 1 2 84 9 140
2020 Student 54 34 7 5 0 0 0 88 5 41

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 30 9 9 5 0 0 77 14 3953
2020 Term 51 35 6 5 2 0 0 87 7 212
2020 Casual 72 17 4 5 2 0 1 90 7 138
2020 Student 78 20 3 0 0 0 0 98 0 40

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 27 43 12 11 3 2 1 73 15 857
2019 Term 48 39 13 0 0 0 0 87 0 16
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 8 92 3938
2020 Term 13 87 214
2020 Casual 7 93 140
2020 Student 15 85 40

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 11 89 3944
2020 Term 9 91 214
2020 Casual 1 99 140
2020 Student 8 93 40
2019 Indeterminate (permanent) 15 85 4436
2019 Term 11 89 267
2019 Casual 6 94 255
2017 Indeterminate (permanent) 17 83 4195
2017 Term 12 88 297
2017 Casual 11 89 256
2014 Indeterminate (permanent) 14 86 3782
2014 Term 13 87 232

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 51 49 425
2020 Term 15 85 16

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 74 26 427
2020 Term 74 26 16
2019 Indeterminate (permanent) 80 20 644
2019 Term 91 9 26
2019 Casual 84 16 15
2017 Indeterminate (permanent) 79 21 712
2017 Term 88 12 37
2017 Casual 76 24 26
2014 Indeterminate (permanent) 77 23 539
2014 Term 76 24 31

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 44 35 7 10 3 1 0 79 13 317
2020 Term 85 15 0 0 0 0 0 100 0 12
2019 Indeterminate (permanent) 51 29 6 10 3 2 0 81 13 505
2019 Term 79 10 0 0 0 0 11 100 0 24
2019 Casual 76 15 0 9 0 0 0 91 9 12
2017 Indeterminate (permanent) 54 31 5 6 3 0 1 85 9 566
2017 Term 46 27 12 7 3 0 5 78 10 32
2017 Casual 77 19 5 0 0 0 0 95 0 19
2014 Indeterminate (permanent) 51 33 6 6 2 0 1 85 8 417
2014 Term 52 39 4 5 0 0 0 92 5 25

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 46 30 10 7 4 2 2 79 11 3950
2020 Term 48 29 10 5 0 3 5 84 6 213
2020 Casual 51 18 12 5 1 1 12 79 7 141
2020 Student 51 27 10 5 2 0 5 82 8 41
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 46 16 1 56 44 3965
2020 Term 42 35 19 3 45 55 214
2020 Casual 43 32 20 5 43 57 141
2020 Student 37 34 24 5 48 52 41

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Indeterminate (permanent) 34 66 1437
2020 Term 36 64 87
2020 Casual 61 39 60
2020 Student 47 53 15

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 10 19 18 17 29 1 6 32 49 1437
2020 Term 10 26 15 18 28 2 1 36 48 87
2020 Casual 28 30 11 7 18 2 4 61 27 59
2020 Student 40 13 13 7 27 0 0 53 33 15

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 5 15 14 22 42 1 1 21 65 1438
2020 Term 7 10 15 20 43 3 2 17 67 86
2020 Casual 16 27 13 10 29 2 3 45 41 60
2020 Student 20 27 7 20 27 0 0 47 47 15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Indeterminate (permanent) 37 20 15 9 9 1 8 63 20 3951
2020 Term 46 13 10 7 6 2 16 71 16 214
2020 Casual 47 13 5 4 5 5 22 81 13 141
2020 Student 49 17 2 7 2 5 17 84 13 41
2019 Indeterminate (permanent) 36 18 16 11 14 1 5 57 26 4358
2019 Term 53 12 11 7 5 2 9 73 14 264
2019 Casual 49 10 9 4 10 3 14 72 17 257
2018 Indeterminate (permanent) 36 17 14 11 14 1 6 57 28 4084
2018 Term 43 22 9 7 8 0 10 73 17 219
2018 Casual 48 14 11 3 6 3 15 75 12 219
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