2020 Public Service Employee Survey Results for Royal Canadian Mounted Police by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 45 4 12 3 0 0 81 15 4075
2020 Part-time 47 39 4 7 2 0 0 87 9 271

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 78 15 3 2 1 1 0 94 3 4067
2020 Part-time 84 12 1 2 1 0 0 96 3 268
2017 Full-time 75 17 3 2 1 1 1 94 2 4369
2017 Part-time 82 10 4 1 1 1 1 94 2 450
2014 Full-time 75 18 3 2 1 0 1 94 3 3871
2014 Part-time 82 15 1 0 0 0 1 98 0 206

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 42 37 6 11 4 0 0 80 14 4076
2020 Part-time 49 35 6 8 2 0 0 84 9 272
2019 Full-time 46 35 5 10 4 0 0 81 14 4641
2019 Part-time 55 31 4 6 3 0 1 87 9 415
2017 Full-time 45 34 6 10 5 0 0 79 15 4371
2017 Part-time 49 29 5 8 5 0 3 81 14 452
2014 Full-time 45 34 6 10 5 0 0 79 15 3871
2014 Part-time 58 31 1 6 4 0 0 89 10 206

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 39 11 13 5 0 0 70 18 4058
2020 Part-time 34 39 10 11 4 0 3 74 15 270
2019 Full-time 32 41 10 13 5 0 0 73 18 4619
2019 Part-time 38 36 8 12 4 0 3 76 16 414
2017 Full-time 30 38 10 15 6 0 0 69 21 4375
2017 Part-time 39 35 9 10 5 0 2 75 15 451
2014 Full-time 31 39 10 13 7 0 0 69 21 3871
2014 Part-time 34 42 8 12 3 0 1 76 15 206

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 36 9 8 3 0 0 81 11 4042
2020 Part-time 53 32 8 4 2 0 1 86 5 269
2019 Full-time 47 35 8 7 3 0 0 82 10 4615
2019 Part-time 56 30 6 4 3 0 1 87 7 415
2017 Full-time 46 36 8 7 3 0 0 82 10 4362
2017 Part-time 56 29 6 5 1 1 2 88 6 450
2014 Full-time 46 36 9 7 2 0 0 82 9 3867
2014 Part-time 60 30 5 3 2 0 0 90 5 206

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 49 29 10 7 4 0 0 78 12 4055
2020 Part-time 64 21 8 4 2 0 1 86 6 272
2019 Full-time 52 30 8 6 4 0 0 82 10 4630
2019 Part-time 66 20 7 3 2 0 1 88 5 414
2017 Full-time 48 31 8 7 5 1 0 79 12 4372
2017 Part-time 59 23 7 6 2 0 3 85 8 450
2014 Full-time 46 32 10 8 5 0 0 78 12 3865
2014 Part-time 59 27 7 4 2 0 1 87 6 205

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 36 11 6 4 0 0 79 10 4073
2020 Part-time 50 35 9 4 2 0 0 85 6 272
2019 Full-time 41 39 10 6 4 0 0 81 10 4643
2019 Part-time 55 32 7 4 2 0 0 87 6 416
2017 Full-time 38 43 9 7 4 0 0 81 10 4374
2017 Part-time 46 41 8 3 1 0 0 87 4 451
2014 Full-time 36 42 10 7 4 0 0 79 12 3872
2014 Part-time 41 45 9 4 1 0 0 86 5 206

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 35 13 12 7 0 0 68 19 4085
2020 Part-time 40 33 13 6 6 1 0 74 12 269
2019 Full-time 32 36 13 11 8 0 0 68 19 4645
2019 Part-time 42 34 13 4 5 0 1 77 10 417
2017 Full-time 30 34 15 12 8 0 0 65 20 4371
2017 Part-time 38 33 13 8 6 0 2 73 14 451
2014 Full-time 28 37 14 12 9 0 0 65 21 3869
2014 Part-time 39 36 10 11 5 0 0 74 16 206

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 40 11 9 4 0 0 75 14 4057
2020 Part-time 49 35 9 6 1 0 0 84 7 269
2019 Full-time 35 41 11 10 4 0 0 75 14 4630
2019 Part-time 51 33 8 7 1 0 0 84 8 418
2017 Full-time 33 41 11 10 5 0 0 74 15 4371
2017 Part-time 45 39 8 6 2 0 0 84 7 452

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 51 36 8 4 2 0 0 86 6 4066
2020 Part-time 58 31 8 2 1 0 0 89 3 270
2019 Full-time 50 35 9 4 2 0 0 85 6 4622
2019 Part-time 58 32 4 4 1 0 0 91 5 415
2017 Full-time 48 38 8 4 2 0 0 86 7 4368
2017 Part-time 54 36 6 2 1 0 0 91 3 451
2014 Full-time 46 39 9 4 2 0 0 85 6 3872
2014 Part-time 51 36 7 4 0 1 0 89 5 206

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 34 12 10 7 0 0 71 17 4069
2020 Part-time 47 32 9 7 4 0 0 80 11 268
2019 Full-time 37 34 12 10 7 0 0 71 17 4642
2019 Part-time 48 32 10 5 5 0 0 80 10 416
2017 Full-time 34 36 12 10 8 0 0 70 17 4361
2017 Part-time 45 31 11 7 5 1 0 76 12 450

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 60 29 8 2 2 0 0 88 4 4054
2020 Part-time 61 31 6 1 1 0 0 92 2 265
2019 Full-time 60 28 8 2 2 0 0 88 4 4619
2019 Part-time 68 24 6 1 1 0 0 91 3 412
2017 Full-time 60 30 7 2 1 0 0 90 3 4365
2017 Part-time 64 28 7 1 1 0 0 91 2 449
2014 Full-time 69 23 5 2 1 0 0 92 3 3868
2014 Part-time 80 17 2 1 0 0 0 97 1 206

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 36 13 10 6 0 0 71 16 4063
2020 Part-time 36 35 14 8 6 1 1 71 14 269
2019 Full-time 35 37 12 9 6 0 0 72 15 4625
2019 Part-time 41 29 17 7 4 0 2 72 11 416
2017 Full-time 34 38 11 10 6 0 0 72 16 4354
2017 Part-time 36 33 11 11 4 0 5 72 16 449
2014 Full-time 27 41 12 12 8 0 0 68 20 3870
2014 Part-time 28 46 9 10 6 0 0 74 17 206

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 31 14 8 6 0 0 71 14 4081
2020 Part-time 40 32 16 7 4 1 1 73 11 271
2019 Full-time 41 32 13 8 5 0 0 73 13 4646
2019 Part-time 41 29 18 8 3 0 1 71 11 417
2017 Full-time 38 35 13 8 5 0 0 73 14 4365
2017 Part-time 37 29 17 8 4 0 4 69 13 451
2014 Full-time 36 35 14 9 6 0 0 71 15 3869
2014 Part-time 36 40 13 6 5 0 0 76 11 206

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 38 12 8 4 0 0 76 13 4062
2020 Part-time 49 35 9 4 3 0 0 84 7 270
2019 Full-time 39 38 11 8 4 0 0 77 12 4577
2019 Part-time 52 32 9 4 2 0 1 84 6 410
2017 Full-time 39 35 12 9 5 0 0 75 14 4363
2017 Part-time 45 35 9 6 3 0 2 82 9 450
2014 Full-time 37 36 13 9 5 0 0 72 14 3870
2014 Part-time 39 37 11 8 3 0 0 77 12 206

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 49 34 9 5 3 0 0 83 8 4065
2020 Part-time 58 33 8 1 1 0 0 91 1 270
2019 Full-time 48 36 9 5 3 0 0 84 7 4644
2019 Part-time 63 28 5 2 2 0 0 91 4 416
2017 Full-time 45 38 9 5 3 0 0 84 7 4363
2017 Part-time 57 33 6 3 1 0 0 90 4 445
2014 Full-time 47 37 9 5 3 0 0 83 8 3870
2014 Part-time 53 39 5 2 1 0 0 92 3 206

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 30 17 7 5 0 1 70 13 4072
2020 Part-time 51 26 14 4 1 0 5 80 5 268
2019 Full-time 41 29 17 8 5 0 1 70 13 4604
2019 Part-time 50 26 13 5 2 0 3 79 8 410
2017 Full-time 37 32 16 8 5 0 2 71 13 4379
2017 Part-time 44 28 13 3 3 0 9 80 6 452
2014 Full-time 32 30 19 10 8 0 1 63 18 3869
2014 Part-time 36 37 17 3 7 0 1 73 10 206

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 10 21 34 21 11 1 1 33 32 4068
2020 Part-time 3 15 28 28 20 1 5 51 19 272
2019 Full-time 10 22 34 20 12 1 1 33 33 4636
2019 Part-time 5 15 26 28 20 2 4 51 21 410
2017 Full-time 10 21 32 19 13 1 4 33 33 4349
2017 Part-time 6 14 32 21 18 1 9 43 22 446
2014 Full-time 11 25 35 18 8 1 3 27 37 3864
2014 Part-time 4 16 37 24 15 1 3 41 21 206

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 9 15 25 29 20 2 2 50 24 4063
2020 Part-time 3 9 18 31 31 2 6 67 13 270
2019 Full-time 8 17 28 25 19 2 2 46 26 4621
2019 Part-time 4 9 20 28 31 3 6 64 14 410
2017 Full-time 9 17 26 22 19 2 5 44 28 4338
2017 Part-time 4 12 21 23 27 4 10 57 18 442
2014 Full-time 10 18 29 23 14 2 4 40 30 3861
2014 Part-time 6 12 25 26 24 2 5 54 20 204

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 11 17 30 23 15 2 2 39 29 4061
2020 Part-time 5 13 24 21 28 2 7 54 20 270
2019 Full-time 11 19 28 22 15 2 3 39 32 4627
2019 Part-time 5 13 21 24 26 3 8 56 21 410
2017 Full-time 11 18 29 20 14 2 6 37 31 4348
2017 Part-time 4 14 21 22 22 4 14 53 22 445
2014 Full-time 13 21 30 20 11 2 4 33 36 3860
2014 Part-time 6 18 25 21 20 3 8 46 26 206

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 4 9 27 34 22 1 3 58 14 4040
2020 Part-time 2 4 15 30 42 1 6 77 6 271
2019 Full-time 4 10 27 33 23 1 2 58 14 4614
2019 Part-time 2 4 16 32 38 2 4 76 7 408
2017 Full-time 4 9 28 31 22 1 5 56 14 4326
2017 Part-time 1 5 15 29 34 2 13 75 7 443
2014 Full-time 6 12 31 30 17 1 4 50 18 3841
2014 Part-time 3 5 20 33 29 1 9 69 9 203

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 14 18 26 22 17 1 2 40 34 4068
2020 Part-time 6 11 18 23 33 3 6 61 19 271
2019 Full-time 16 20 25 20 17 1 2 38 36 4625
2019 Part-time 9 7 23 20 32 3 6 58 17 412
2017 Full-time 18 19 25 17 16 1 4 35 38 4350
2017 Part-time 7 13 20 18 28 3 12 54 23 446
2014 Full-time 20 23 25 16 12 1 3 29 45 3860
2014 Part-time 11 19 20 21 23 3 3 47 32 206

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 9 15 22 27 21 3 3 51 25 4048
2020 Part-time 4 9 17 22 34 5 9 65 15 269
2019 Full-time 11 16 25 23 19 2 2 44 29 4610
2019 Part-time 6 9 19 24 28 4 10 60 18 411
2017 Full-time 12 17 23 21 18 3 6 43 31 4347
2017 Part-time 7 10 17 18 27 7 14 57 21 448
2014 Full-time 12 17 24 23 16 2 5 43 31 3851
2014 Part-time 7 10 22 24 27 4 6 57 19 206

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 10 18 32 21 15 2 2 38 29 4055
2020 Part-time 4 17 25 21 26 2 5 50 23 269
2019 Full-time 11 18 32 20 15 2 2 37 30 4625
2019 Part-time 6 16 22 21 26 4 6 52 23 409
2017 Full-time 11 18 30 19 14 3 5 36 31 4347
2017 Part-time 5 14 25 18 23 4 11 49 22 447
2014 Full-time 13 21 32 18 11 2 4 30 36 3857
2014 Part-time 8 17 29 23 18 1 5 43 26 206

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 8 18 35 24 14 0 1 38 27 4065
2020 Part-time 6 14 28 27 22 1 2 51 20 271
2019 Full-time 6 14 31 28 18 1 2 47 21 4624
2019 Part-time 3 6 28 29 29 2 4 61 10 411
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 24 29 19 11 10 5 2 57 23 4072
2020 Part-time 26 30 13 9 6 7 9 67 17 270
2019 Full-time 27 29 16 12 9 4 2 60 23 4643
2019 Part-time 34 24 15 7 5 7 7 68 15 415
2017 Full-time 25 30 15 13 11 4 2 59 26 4374
2017 Part-time 29 29 10 7 6 7 13 72 16 450
2014 Full-time 28 31 14 12 11 3 2 62 24 3872
2014 Part-time 35 30 13 12 7 2 1 67 19 206

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 28 11 11 9 1 0 69 20 4066
2020 Part-time 43 28 10 9 5 3 1 74 15 271
2019 Full-time 40 29 10 12 8 1 0 69 20 4639
2019 Part-time 43 28 12 8 4 3 2 75 13 414
2017 Full-time 39 29 10 11 9 1 0 69 21 4371
2017 Part-time 42 24 10 8 6 2 7 74 16 452
2014 Full-time 39 28 10 12 10 0 0 68 22 3869
2014 Part-time 39 36 5 12 8 0 0 76 20 206

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 33 8 9 4 0 0 79 12 4051
2020 Part-time 54 31 5 6 3 1 1 86 9 271
2019 Full-time 44 33 9 9 4 0 0 78 13 4638
2019 Part-time 51 33 7 4 2 1 2 86 7 415
2017 Full-time 38 39 8 9 5 0 0 78 14 4365
2017 Part-time 48 32 5 6 3 1 5 86 9 446
2014 Full-time 38 38 10 10 4 0 0 77 14 3870
2014 Part-time 42 42 4 8 4 0 0 84 12 206

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 36 13 7 4 1 0 76 10 4049
2020 Part-time 46 31 11 6 2 1 3 80 9 268
2019 Full-time 40 36 13 6 4 1 0 77 10 4639
2019 Part-time 45 33 9 5 3 3 3 82 9 413

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 25 11 5 4 5 2 77 10 4073
2020 Part-time 52 25 12 3 3 2 4 82 6 271
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 23 17 5 4 2 5 72 10 4075
2020 Part-time 38 21 17 4 2 3 15 71 8 269
2019 Full-time 42 25 17 5 4 1 5 72 10 4656
2019 Part-time 40 19 19 4 2 1 15 70 7 416

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 29 12 8 6 0 0 74 14 4078
2020 Part-time 47 23 17 7 6 0 1 71 13 271
2019 Full-time 43 29 13 8 6 0 1 73 14 4647
2019 Part-time 46 30 13 4 4 2 2 79 8 416
2017 Full-time 39 33 12 9 6 1 0 73 15 4376
2017 Part-time 44 29 10 8 5 1 3 76 13 452
2014 Full-time 40 33 11 8 7 1 0 74 15 3871
2014 Part-time 46 33 11 5 5 0 0 79 10 206

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 50 22 14 6 5 2 1 74 12 4058
2020 Part-time 48 20 14 4 3 2 10 77 8 268

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 28 11 8 5 0 1 75 14 4075
2020 Part-time 51 26 12 6 3 1 1 78 9 269
2019 Full-time 46 29 10 8 5 1 1 76 14 4629
2019 Part-time 52 25 9 8 3 1 1 79 11 415
2017 Full-time 42 32 10 9 6 1 0 75 15 4377
2017 Part-time 48 31 7 7 4 0 2 82 12 451
2014 Full-time 41 31 11 9 7 1 0 73 16 3871
2014 Part-time 45 31 12 7 3 3 0 78 11 206

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 43 57 4075
2020 Part-time 43 57 271

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 52 16 10 4 4 3 11 79 10 4076
2020 Part-time 56 10 5 5 1 3 20 86 7 271

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 55 23 10 7 5 0 0 78 12 4076
2020 Part-time 61 25 8 3 2 0 1 87 5 271
2019 Full-time 53 27 10 6 5 0 0 80 10 4650
2019 Part-time 64 21 9 4 1 0 0 85 6 417
2017 Full-time 52 25 10 6 6 0 0 78 12 4375
2017 Part-time 63 20 8 3 4 0 2 84 7 452
2014 Full-time 50 26 10 7 6 0 0 77 13 3872
2014 Part-time 58 23 8 6 4 0 0 82 10 206
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 30 14 9 6 5 0 70 15 4082
2020 Part-time 46 25 13 4 1 10 2 80 5 271
2019 Full-time 36 31 15 8 6 4 0 70 14 4636
2019 Part-time 43 24 14 5 2 9 3 76 8 418
2017 Full-time 33 32 14 9 7 5 1 68 17 4379
2017 Part-time 40 28 11 3 2 11 4 80 6 452
2014 Full-time 29 35 15 10 7 5 1 67 17 3870
2014 Part-time 42 26 15 5 5 6 0 73 12 205

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 30 15 12 8 2 0 65 20 4068
2020 Part-time 43 29 12 7 3 5 1 77 11 270
2019 Full-time 33 31 16 11 7 2 0 65 18 4631
2019 Part-time 40 26 14 9 4 6 2 72 13 414
2017 Full-time 29 32 16 12 9 3 0 63 21 4374
2017 Part-time 37 31 11 8 3 7 3 76 12 452
2014 Full-time 27 33 17 13 8 2 0 61 22 3868
2014 Part-time 33 35 9 10 9 4 0 71 20 206

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 25 29 18 15 9 4 0 57 24 4065
2020 Part-time 35 29 14 10 3 8 1 70 14 270
2019 Full-time 24 30 19 15 8 4 0 56 24 4623
2019 Part-time 31 27 16 9 5 8 3 66 16 416
2017 Full-time 22 31 18 15 10 5 0 55 26 4366
2017 Part-time 29 29 14 10 4 11 3 67 17 451
2014 Full-time 20 30 18 17 10 4 0 53 28 3869
2014 Part-time 26 32 12 14 9 7 0 63 25 206

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 23 32 15 17 11 2 0 56 29 4072
2020 Part-time 33 34 12 10 4 6 1 72 15 269
2019 Full-time 21 30 17 18 11 2 0 53 30 4633
2019 Part-time 30 31 16 11 5 5 2 65 18 416
2017 Full-time 20 30 17 17 12 4 0 52 30 4371
2017 Part-time 25 31 15 12 4 11 2 64 19 452
2014 Full-time 18 32 16 18 13 2 0 51 32 3867
2014 Part-time 27 33 15 11 8 5 0 63 20 206

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 15 10 8 11 17 11 60 26 4069
2020 Part-time 21 8 8 3 13 31 15 54 30 267
2019 Full-time 33 14 10 7 11 17 8 62 24 4654
2019 Part-time 26 9 6 7 10 29 13 60 29 416
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 40 17 9 4 2 0 71 13 4069
2020 Part-time 33 41 16 5 2 2 1 77 7 270
2019 Full-time 32 40 16 8 3 1 0 73 11 4655
2019 Part-time 33 35 18 7 2 5 1 72 9 416
2017 Full-time 29 39 16 9 4 2 0 70 14 4369
2017 Part-time 34 39 14 6 2 4 3 77 8 450
2014 Full-time 31 38 16 8 5 2 0 71 13 3872
2014 Part-time 37 36 14 5 5 1 1 75 10 206

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 19 34 18 18 9 2 0 53 28 4062
2020 Part-time 23 40 18 9 3 6 1 67 13 271
2019 Full-time 18 35 20 18 8 2 0 54 26 4628
2019 Part-time 24 36 16 13 5 5 1 64 19 416

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 35 13 9 6 3 1 70 16 4074
2020 Part-time 35 37 11 7 5 1 4 76 13 270
2019 Full-time 34 35 14 10 5 2 1 71 15 4644
2019 Part-time 38 33 15 5 3 3 3 75 9 416
2017 Full-time 36 35 12 8 5 3 1 74 14 4363
2017 Part-time 42 34 7 6 2 2 7 83 9 450
2014 Full-time 39 34 12 7 4 2 1 76 12 3870
2014 Part-time 41 35 11 6 3 2 2 79 9 206

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 33 20 9 5 2 0 66 14 4060
2020 Part-time 34 40 14 5 2 2 2 78 8 270
2019 Full-time 33 34 19 8 4 1 0 68 13 4632
2019 Part-time 35 35 16 5 3 5 2 75 8 416

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 24 24 17 13 13 7 1 52 29 4065
2020 Part-time 28 25 16 9 6 10 6 63 18 270
2019 Full-time 23 23 17 14 14 7 2 50 30 4648
2019 Part-time 28 23 16 8 7 9 8 62 19 416
2017 Full-time 22 25 16 13 14 7 2 52 30 4362
2017 Part-time 31 22 12 7 8 11 10 66 18 449
2014 Full-time 22 24 17 15 14 7 1 51 31 3868
2014 Part-time 27 26 15 7 14 7 3 59 24 206

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 30 17 13 9 3 0 60 23 4064
2020 Part-time 28 31 15 7 4 7 7 69 13 269
2019 Full-time 28 30 17 13 10 2 0 59 24 4637
2019 Part-time 28 31 16 7 5 7 6 68 14 414
2017 Full-time 28 33 15 12 9 3 1 62 22 4367
2017 Part-time 30 28 12 7 4 8 11 72 13 451
2014 Full-time 26 31 15 14 12 2 1 59 26 3871
2014 Part-time 30 34 12 8 8 5 3 69 18 206

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 20 25 16 16 18 3 3 48 36 4074
2020 Part-time 17 21 13 8 9 6 26 56 25 272
2019 Full-time 21 24 16 17 18 2 3 47 36 4655
2019 Part-time 20 19 14 10 11 4 22 53 27 417
2017 Full-time 19 25 15 16 19 3 3 46 37 4370
2017 Part-time 18 17 12 7 9 4 33 55 26 450
2014 Full-time 16 22 15 18 23 3 3 40 44 3870
2014 Part-time 13 19 19 17 17 1 15 38 39 205

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 22 11 5 3 1 3 81 8 4077
2020 Part-time 52 20 7 5 2 0 13 83 8 271
2019 Full-time 55 24 11 4 3 1 3 82 7 4643
2019 Part-time 57 18 8 2 3 0 11 85 6 411

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 24 16 8 5 1 3 70 14 4072
2020 Part-time 50 18 10 3 4 1 15 80 8 270
2019 Full-time 44 23 16 8 4 2 3 71 13 4636
2019 Part-time 47 18 12 3 3 4 14 79 7 410

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 74 10 5 2 3 2 3 89 5 4062
2020 Part-time 78 4 2 0 1 2 13 96 1 269
2019 Full-time 73 10 5 2 3 4 4 89 5 4617
2019 Part-time 73 5 1 1 1 4 15 97 2 410

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 73 10 4 2 2 2 6 91 4 4069
2020 Part-time 71 7 2 2 1 1 16 94 4 270
2019 Full-time 77 7 3 2 1 2 8 93 3 4627
2019 Part-time 67 5 4 1 1 3 18 91 3 409

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 27 40 15 10 5 3 0 69 15 4072
2020 Part-time 31 41 15 6 3 3 1 75 9 271
2019 Full-time 26 41 16 9 4 3 0 69 14 4641
2019 Part-time 31 38 15 6 2 5 2 74 9 415
2017 Full-time 25 37 18 10 6 4 0 65 17 4365
2017 Part-time 31 36 12 7 3 6 4 75 12 448

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 35 13 9 4 2 0 72 14 4051
2020 Part-time 41 35 13 6 2 2 1 78 8 271
2019 Full-time 39 36 13 7 3 1 0 76 10 4623
2019 Part-time 43 35 12 4 1 4 1 82 5 411
2017 Full-time 40 37 12 6 3 2 0 79 9 4371
2017 Part-time 46 37 9 1 1 5 2 89 2 452
2014 Full-time 44 35 11 5 3 2 0 80 8 3869
2014 Part-time 49 32 10 4 1 3 0 84 5 206

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 31 17 6 4 5 1 72 10 4067
2020 Part-time 38 34 14 3 2 8 2 80 5 270
2019 Full-time 43 33 14 4 3 3 1 78 7 4627
2019 Part-time 44 30 12 4 1 7 3 82 5 414
2017 Full-time 40 32 15 4 3 4 1 76 8 4361
2017 Part-time 42 28 12 2 2 8 6 82 4 447
2014 Full-time 45 32 13 3 2 4 1 80 6 3869
2014 Part-time 45 29 14 4 0 8 0 80 5 206

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 29 21 6 4 7 1 67 10 4070
2020 Part-time 34 28 16 3 3 13 3 74 7 270

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 30 11 6 4 3 1 78 11 4069
2020 Part-time 46 33 7 5 1 1 5 85 7 270

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 52 31 8 5 3 0 0 83 8 4078
2020 Part-time 63 28 4 3 1 0 1 92 4 271
2019 Full-time 52 32 8 5 3 0 0 84 8 4638
2019 Part-time 65 26 5 3 1 0 1 91 4 414
2017 Full-time 48 36 8 5 3 0 0 84 8 4373
2017 Part-time 58 33 6 2 1 0 1 91 3 449
2014 Full-time 50 33 9 4 3 0 0 83 8 3869
2014 Part-time 62 25 6 1 5 0 0 87 7 206

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 41 29 15 9 6 0 0 71 15 4068
2020 Part-time 53 32 7 3 4 0 1 86 7 269
2019 Full-time 42 30 14 8 5 1 0 73 13 4645
2019 Part-time 51 31 10 5 3 0 1 82 7 411
2017 Full-time 38 33 14 8 6 0 0 71 14 4364
2017 Part-time 48 32 11 5 2 1 1 81 7 452
2014 Full-time 37 34 14 8 5 1 0 72 14 3871
2014 Part-time 43 34 10 8 4 1 0 78 12 206

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 33 13 9 6 0 0 73 14 4047
2020 Part-time 52 32 8 4 2 0 1 85 6 270
2019 Full-time 42 32 13 8 4 0 0 74 13 4629
2019 Part-time 53 31 9 4 2 0 0 85 7 407
2017 Full-time 38 35 12 9 5 0 0 74 14 4377
2017 Part-time 50 31 11 5 2 1 0 81 7 452
2014 Full-time 37 36 14 8 5 0 0 73 13 3870
2014 Part-time 43 35 8 9 4 0 0 78 14 206

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 41 24 15 10 7 3 0 67 18 4073
2020 Part-time 45 24 16 5 2 4 5 76 7 269
2019 Full-time 40 24 15 10 7 3 1 67 17 4648
2019 Part-time 50 21 12 5 5 4 3 77 11 416
2017 Full-time 39 24 16 10 7 4 0 66 18 4369
2017 Part-time 46 20 12 7 4 2 9 74 12 447
2014 Full-time 39 24 15 10 8 3 0 66 19 3870
2014 Part-time 47 19 16 9 5 3 0 69 15 206
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Full-time 24 39 36 4082
2020 Part-time 31 39 30 272
2019 Full-time 28 35 37 4662
2019 Part-time 30 36 34 418
2017 Full-time 26 38 36 4380
2017 Part-time 27 39 34 451
2014 Full-time 27 38 35 3872
2014 Part-time 20 42 37 206

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Full-time 17 38 31 4 2 8 1002
2020 Part-time 36 8 5 7 37 7 80
2019 Full-time 16 39 27 4 6 8 1306
2019 Part-time 35 12 9 7 31 5 125
2017 Full-time 17 34 27 5 9 8 1130
2017 Part-time 33 7 6 4 47 3 117
2014 Full-time 21 35 29 6 9999 8 1047
2014 Part-time 30 16 15 7 9999 32 44
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 14 86 4080
2020 Part-time 8 92 271
2019 Full-time 16 84 4648
2019 Part-time 7 93 418

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 56 44 561
2020 Part-time 67 33 22
2019 Full-time 54 46 746
2019 Part-time 58 42 29

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 63 37 561
2020 Part-time 32 68 22
2019 Full-time 62 38 746
2019 Part-time 63 37 29

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 7 93 746
2019 Part-time 0 100 29

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 4 96 561
2020 Part-time 0 100 22
2019 Full-time 4 96 746
2019 Part-time 0 100 29

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 36 64 561
2020 Part-time 29 71 22
2019 Full-time 36 64 737
2019 Part-time 44 56 29

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 42 58 561
2020 Part-time 35 65 22
2019 Full-time 40 60 737
2019 Part-time 50 50 29

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 56 44 561
2020 Part-time 36 64 22
2019 Full-time 53 47 737
2019 Part-time 55 45 29

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 47 53 561
2020 Part-time 26 74 22
2019 Full-time 42 58 737
2019 Part-time 33 67 29

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 37 63 561
2020 Part-time 36 64 22
2019 Full-time 34 66 737
2019 Part-time 31 69 29

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 55 45 561
2020 Part-time 35 65 22
2019 Full-time 52 48 737
2019 Part-time 29 71 29

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 35 65 737
2019 Part-time 40 60 29

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 7 93 561
2020 Part-time 0 100 22

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 56 44 561
2020 Part-time 41 59 22
2019 Full-time 49 51 737
2019 Part-time 43 57 29

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 24 76 737
2019 Part-time 17 83 29

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 58 42 561
2020 Part-time 52 48 22
2019 Full-time 57 43 731
2019 Part-time 44 56 29

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 29 71 731
2019 Part-time 17 83 29

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 11 89 561
2020 Part-time 0 100 22

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 23 77 731
2019 Part-time 35 65 29

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 20 18 19 9 9 20 5 51 24 4079
2020 Part-time 19 19 15 7 4 24 11 59 18 272
2019 Full-time 20 18 21 9 8 18 7 50 23 4652
2019 Part-time 21 14 18 8 4 22 13 54 18 417
2017 Full-time 20 21 20 9 9 16 6 51 23 4378
2017 Part-time 21 21 12 6 6 20 13 64 17 448
2014 Full-time 22 23 20 9 9 14 4 55 21 3868
2014 Part-time 27 20 15 9 7 17 4 60 20 206

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 27 19 9 6 7 1 63 16 4071
2020 Part-time 32 27 16 8 3 10 3 69 13 271
2019 Full-time 35 29 17 7 5 6 1 68 13 4647
2019 Part-time 40 25 16 5 2 9 3 73 9 416
2017 Full-time 32 32 17 8 6 5 1 68 14 4373
2017 Part-time 40 30 13 3 4 7 4 78 8 451
2014 Full-time 36 33 16 7 5 4 0 72 12 3869
2014 Part-time 40 36 7 6 5 6 0 81 12 206
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 7 93 4074
2020 Part-time 3 97 271
2019 Full-time 7 93 4640
2019 Part-time 3 97 417

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 46 54 333
2019 Part-time 38 62 13

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 4 96 333
2019 Part-time 0 100 13

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 4 96 333
2019 Part-time 0 100 13

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 16 84 325
2019 Part-time 0 100 12

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 325
2019 Part-time 0 100 12

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 5 95 325
2019 Part-time 0 100 12

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 4 96 325
2019 Part-time 0 100 12

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 2 98 325
2019 Part-time 0 100 12

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 321
2019 Part-time 0 100 12

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 7 93 321
2019 Part-time 0 100 12

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 321
2019 Part-time 0 100 12

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 8 92 321
2019 Part-time 0 100 12

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 48 52 321
2019 Part-time 62 38 12

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 273
2019 Part-time 0 100 10

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 4 96 273
2019 Part-time 0 100 10

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 2 98 273
2019 Part-time 0 100 10

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 4 96 273
2019 Part-time 0 100 10

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 5 95 273
2019 Part-time 0 100 10

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 8 92 273
2019 Part-time 0 100 10

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 44 56 273
2019 Part-time 52 48 10

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 13 87 273
2019 Part-time 0 100 10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 22 17 22 6 4 23 6 55 14 4067
2020 Part-time 22 17 20 4 1 26 9 61 9 272
2019 Full-time 22 17 23 5 4 22 8 55 12 4642
2019 Part-time 24 11 19 2 3 26 14 59 8 416
2017 Full-time 21 20 22 4 3 23 7 57 11 4374
2017 Part-time 21 20 13 2 2 25 16 70 7 449
2014 Full-time 22 21 22 4 3 22 7 60 9 3871
2014 Part-time 26 15 24 2 2 26 6 59 6 206

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 26 21 7 4 9 1 65 12 4070
2020 Part-time 35 25 15 7 2 12 4 71 10 270
2019 Full-time 37 27 18 4 3 8 2 71 8 4641
2019 Part-time 44 21 17 1 2 11 4 76 4 414
2017 Full-time 34 30 18 4 3 9 2 72 8 4372
2017 Part-time 38 27 12 3 2 12 5 79 6 452
2014 Full-time 37 31 16 3 2 9 1 76 6 3871
2014 Part-time 40 27 17 2 2 11 0 76 5 206
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 24 29 23 12 12 0 0 53 25 4075
2020 Part-time 27 34 22 7 8 0 2 62 15 270

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 27 21 11 12 0 0 56 23 4070
2020 Part-time 31 22 21 9 15 0 1 54 25 270
2019 Full-time 20 26 20 14 20 0 1 46 34 4647
2019 Part-time 26 25 16 12 18 1 2 52 31 415
2017 Full-time 19 23 19 16 22 0 1 42 38 4364
2017 Part-time 23 17 18 16 22 0 4 42 39 450

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 24 28 23 14 10 0 0 52 24 4074
2020 Part-time 43 29 16 7 2 0 2 74 9 272
2019 Full-time 25 28 25 12 9 0 1 54 21 4644
2019 Part-time 44 30 14 6 3 0 2 76 9 417
2017 Full-time 25 27 23 14 10 0 1 52 24 4367
2017 Part-time 42 27 15 7 4 0 5 73 11 450

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 30 17 7 4 0 2 70 12 4058
2020 Part-time 60 22 7 3 1 0 6 88 4 270
2019 Full-time 40 31 17 7 4 0 2 72 11 4619
2019 Part-time 62 21 8 3 1 1 4 87 5 414
2017 Full-time 36 30 18 8 4 0 4 68 13 4345
2017 Part-time 51 21 11 3 2 1 11 81 6 447

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 24 18 14 14 0 1 53 28 4067
2020 Part-time 49 19 13 10 4 2 4 72 14 272
2019 Full-time 26 24 19 15 15 0 1 51 30 4625
2019 Part-time 47 23 10 8 6 2 4 75 15 416
2017 Full-time 25 22 19 15 16 0 2 49 32 4360
2017 Part-time 41 18 15 8 8 2 7 66 17 449

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 22 10 4 4 0 4 81 9 4058
2020 Part-time 70 13 5 1 1 0 10 92 2 270
2019 Full-time 59 21 9 3 3 0 5 84 6 4629
2019 Part-time 71 11 3 2 1 1 11 93 3 414
2017 Full-time 53 21 11 4 3 0 8 81 8 4358
2017 Part-time 57 13 8 1 0 1 20 88 2 449

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 27 18 9 8 0 0 65 17 4068
2020 Part-time 50 27 13 4 4 0 1 78 9 271
2019 Full-time 39 29 16 8 7 0 1 69 15 4636
2019 Part-time 57 22 11 3 2 0 4 84 5 412
2017 Full-time 35 31 19 9 6 0 1 66 15 4361
2017 Part-time 50 26 12 4 4 1 4 80 8 447

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 23 17 9 9 0 6 62 20 4076
2020 Part-time 48 20 14 5 4 0 8 75 10 272

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 32 17 9 4 1 1 70 13 4071
2020 Part-time 54 24 10 5 1 1 4 83 6 271
2019 Full-time 36 35 17 7 4 1 1 71 11 4631
2019 Part-time 53 27 10 2 2 0 6 85 4 414
2017 Full-time 34 31 19 9 5 1 2 67 14 4357
2017 Part-time 49 23 12 4 2 1 9 81 6 448

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 32 19 10 5 0 1 65 15 4069
2020 Part-time 52 24 13 4 3 1 3 79 8 271
2019 Full-time 31 34 20 9 5 1 1 65 14 4633
2019 Part-time 52 27 12 4 2 0 4 82 5 413
2017 Full-time 30 31 21 11 5 1 2 63 16 4358
2017 Part-time 45 24 14 6 2 2 7 76 9 447

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 30 17 9 5 0 1 69 15 4070
2020 Part-time 53 29 11 2 3 0 2 84 5 272
2019 Full-time 37 30 18 9 6 0 1 68 14 4630
2019 Part-time 55 26 11 3 2 0 2 83 5 416
2017 Full-time 35 30 17 10 5 1 2 66 16 4354
2017 Part-time 49 24 10 8 2 1 6 78 11 447

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 25 14 8 6 0 1 72 15 4062
2020 Part-time 66 18 6 3 4 0 2 86 7 270
2019 Full-time 46 25 14 7 6 1 1 72 14 4622
2019 Part-time 64 19 9 3 2 0 3 86 5 413

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 30 19 10 7 0 0 64 17 4071
2020 Part-time 39 36 14 6 2 0 2 77 9 271

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 31 19 9 5 0 1 66 14 4069
2020 Part-time 46 29 16 5 1 0 3 77 6 272
2019 Full-time 39 31 17 8 4 0 1 71 12 4608
2019 Part-time 54 27 10 3 2 0 3 84 6 411
2017 Full-time 34 32 19 9 4 1 2 67 14 4351
2017 Part-time 45 27 13 5 3 1 6 77 9 445

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 50 27 13 5 4 0 1 77 9 4053
2020 Part-time 55 27 11 3 2 0 2 84 5 270
2019 Full-time 57 24 11 4 3 1 1 82 7 4611
2019 Part-time 65 21 6 3 2 0 3 89 4 412
2017 Full-time 57 23 10 5 2 0 3 82 7 4361
2017 Part-time 65 20 6 3 1 0 6 90 4 448

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 33 19 8 6 0 1 66 14 4061
2020 Part-time 39 32 20 7 2 0 1 71 9 272

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 70 15 6 2 2 1 4 89 4 4065
2020 Part-time 78 12 3 3 0 0 4 94 3 271
2019 Full-time 74 11 4 2 2 1 5 92 3 4626
2019 Part-time 75 11 4 0 1 0 9 94 2 412
2017 Full-time 69 14 7 3 3 1 3 86 7 4376
2017 Part-time 80 6 4 1 2 0 6 92 3 450

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 74 12 5 3 3 1 2 88 7 4057
2020 Part-time 81 7 2 1 1 1 6 95 3 270
2019 Full-time 70 13 6 4 5 1 2 85 9 4636
2019 Part-time 82 9 3 2 1 1 3 94 3 414
2017 Full-time 49 29 12 5 3 0 2 80 8 4360
2017 Part-time 62 22 6 2 2 0 7 90 4 450

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 61 22 8 4 3 0 1 84 7 4054
2020 Part-time 72 15 5 1 1 0 5 92 3 269
2019 Full-time 52 28 11 4 4 0 1 81 8 4618
2019 Part-time 66 22 7 2 1 0 2 90 3 412
2017 Full-time 59 20 9 5 4 0 2 81 10 4365
2017 Part-time 70 15 4 2 2 0 5 91 5 449

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 63 19 8 5 5 0 1 82 10 4047
2020 Part-time 76 15 3 1 1 0 4 95 2 269
2019 Full-time 61 19 9 5 5 0 1 81 10 4615
2019 Part-time 74 15 4 1 3 1 2 92 4 412
2017 Full-time 53 11 4 2 1 0 28 90 4 4361
2017 Part-time 61 3 2 0 0 0 33 96 1 450

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 61 9 3 1 1 0 24 92 4 4069
2020 Part-time 67 2 0 0 0 0 31 100 0 268
2019 Full-time 58 10 4 2 1 0 25 91 4 4608
2019 Part-time 64 3 1 0 0 0 31 98 1 410
2017 Full-time 63 19 7 2 1 0 7 89 4 4336
2017 Part-time 67 17 5 1 0 0 10 93 1 442

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 65 20 8 3 1 0 3 88 4 4078
2020 Part-time 71 15 7 1 0 0 6 91 1 271
2019 Full-time 67 20 7 2 1 0 4 90 3 4616
2019 Part-time 73 14 5 1 0 1 7 94 1 408
2017 Full-time 70 14 5 3 3 1 4 89 6 4371
2017 Part-time 57 14 12 4 5 1 8 78 10 449

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 74 15 4 2 2 0 2 91 4 4079
2020 Part-time 62 17 8 3 5 0 5 83 9 272
2019 Full-time 75 13 4 2 3 1 3 91 4 4635
2019 Part-time 60 18 9 3 5 0 5 82 9 413
2017 Full-time 51 30 11 4 2 0 3 83 6 4357
2017 Part-time 58 25 8 2 1 0 7 89 3 448

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 48 29 14 4 2 0 1 79 7 4078
2020 Part-time 57 26 8 4 2 0 3 86 6 272
2019 Full-time 54 27 11 3 2 0 1 83 6 4614
2019 Part-time 67 20 7 1 1 0 3 90 3 409

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 41 20 7 4 0 0 69 11 4082
2020 Part-time 41 43 10 4 2 0 0 84 6 270

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 17 34 32 11 5 0 0 51 17 4077
2020 Part-time 35 41 15 7 1 0 0 76 9 271
2019 Full-time 21 34 31 10 4 0 0 55 14 4660
2019 Part-time 43 34 17 3 2 0 0 77 5 417
2017 Full-time 17 32 34 11 6 1 0 49 17 4378
2017 Part-time 34 36 21 5 2 0 2 71 7 450

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 13 19 38 21 10 0 0 30 31 4069
2020 Part-time 6 12 38 24 19 0 1 43 18 269
2019 Full-time 11 18 36 22 12 0 0 35 29 4611
2019 Part-time 4 10 29 32 24 0 1 57 13 406
2017 Full-time 10 19 36 22 12 0 0 35 28 4357
2017 Part-time 4 11 33 25 23 0 3 50 16 447

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 38 13 6 3 1 0 78 9 4075
2020 Part-time 36 40 14 6 1 1 2 78 8 272
2019 Full-time 39 37 13 6 3 2 0 78 9 4645
2019 Part-time 38 33 16 4 3 6 1 77 7 411
2017 Full-time 34 41 12 6 3 3 0 77 10 4375
2017 Part-time 34 34 12 6 2 8 3 77 10 448

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 31 15 12 7 2 0 66 19 4069
2020 Part-time 39 32 12 7 4 5 1 76 12 269

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 28 11 11 10 1 0 68 21 4065
2020 Part-time 38 28 11 12 8 1 2 68 21 271

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 48 27 12 5 5 3 0 78 10 4062
2020 Part-time 48 27 12 3 2 5 3 82 6 268

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 31 16 11 8 1 0 65 19 4075
2020 Part-time 38 35 11 8 3 3 2 77 11 269
2019 Full-time 29 34 17 11 7 1 0 64 19 4647
2019 Part-time 36 35 14 7 3 3 2 75 10 414
2017 Full-time 23 38 16 13 8 2 0 62 21 4371
2017 Part-time 32 33 12 8 5 5 5 72 15 449

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 41 9 9 3 0 0 79 12 4084
2020 Part-time 55 31 7 5 1 0 1 87 6 272

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 37 11 9 4 0 0 76 13 4061
2020 Part-time 54 31 7 5 1 1 1 86 6 272

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 38 17 7 3 1 1 73 10 4063
2020 Part-time 46 33 14 5 1 0 1 80 6 268

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 35 11 6 3 1 1 79 9 4068
2020 Part-time 54 29 8 4 1 2 2 86 5 269

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 54 16 8 1 2 12 7 87 4 4070
2020 Part-time 52 11 7 0 1 16 13 88 2 270

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 33 10 6 3 2 0 81 9 4071
2020 Part-time 50 28 8 5 2 4 2 83 8 268

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 48 30 8 7 6 1 0 78 13 4069
2020 Part-time 50 31 7 7 3 0 2 83 10 269

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 31 9 9 5 0 0 78 13 4073
2020 Part-time 62 25 4 6 2 0 1 88 8 267
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 8 92 4059
2020 Part-time 10 90 270

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 11 89 4065
2020 Part-time 7 93 270
2019 Full-time 14 86 4647
2019 Part-time 11 89 413
2017 Full-time 16 84 4361
2017 Part-time 9 91 451
2014 Full-time 14 86 3862
2014 Part-time 14 86 206

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 49 51 427
2020 Part-time 48 52 17

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 74 26 429
2020 Part-time 71 29 17
2019 Full-time 80 20 643
2019 Part-time 92 8 43
2017 Full-time 79 21 730
2017 Part-time 80 20 47
2014 Full-time 77 23 549
2014 Part-time 76 24 28

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 34 7 9 3 1 0 81 12 318
2020 Part-time 38 34 8 20 0 0 0 72 20 12
2019 Full-time 52 28 6 10 3 2 1 82 13 502
2019 Part-time 61 31 0 8 0 0 0 92 8 38
2017 Full-time 53 31 6 7 3 0 1 84 10 580
2017 Part-time 78 20 2 0 0 0 0 98 0 37
2014 Full-time 51 34 6 6 2 0 1 86 8 424
2014 Part-time 61 25 10 0 4 0 0 85 4 23

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 29 10 7 4 2 2 79 11 4070
2020 Part-time 44 30 11 4 1 1 9 82 6 272
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 46 17 1 56 44 4086
2020 Part-time 48 33 16 3 41 59 272

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 34 66 1469
2020 Part-time 42 58 128

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 11 20 18 17 28 1 6 33 48 1468
2020 Part-time 16 20 15 16 29 0 4 37 47 127

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 6 15 14 22 42 1 1 21 65 1469
2020 Part-time 10 16 14 20 39 0 0 26 60 127

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 20 15 9 9 2 8 64 20 4072
2020 Part-time 42 16 6 7 7 2 20 75 18 272
2019 Full-time 37 17 15 11 13 1 5 58 26 4572
2019 Part-time 50 13 8 5 8 2 14 75 16 409
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