2020 Public Service Employee Survey Results for Natural Resources Canada by Question 120. Are you a member of a visible minority group?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	44	4	9	3	0	1	84	12	535
2020	Non-visible minority	36	46	4	11	2	0	0	83	13	2306

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	76	18	2	2	2	0	0	94	4	534
2020	Non-visible minority	77	16	3	2	1	1	1	94	3	2295
2017	Visible minority	68	25	4	1	1	0	0	93	2	396
2017	Non-visible minority	67	22	5	3	1	1	1	91	4	2273
2014	Visible minority	65	26	4	3	1	1	1	92	3	399
2014	Non-visible minority	67	21	5	3	1	1	1	90	5	2529

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	41	7	10	3	1	79	14	532
2020	Non-visible minority	35	43	9	10	2	0	79	12	2301
2019	Visible minority	52	33	7	4	4	0	85	8	488
2019	Non-visible minority	51	33	5	8	3	0	84	11	2304
2017	Visible minority	45	37	8	5	5	0	82	10	395
2017	Non-visible minority	45	37	6	8	4	0	82	12	2285
2014	Visible minority	44	36	6	7	6	0	81	13	399
2014	Non-visible minority	46	33	7	8	6	0	79	14	2529

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	41	11	9	4	1	75	14	533
2020	Non-visible minority	34	40	11	9	3	1	76	13	2295
2019	Visible minority	34	41	12	9	4	1	75	13	486
2019	Non-visible minority	33	38	13	12	4	1	72	16	2299
2018	Visible minority	28	45	10	11	5	1	74	16	440
2018	Non-visible minority	26	45	13	11	4	1	72	16	2190
2017	Visible minority	30	41	15	8	5	1	71	13	396
2017	Non-visible minority	30	40	13	10	6	1	71	16	2283
2014	Visible minority	23	38	16	14	7	1	62	21	398
2014	Non-visible minority	27	38	14	14	7	1	65	20	2529

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	35	11	7	3	0	1	79	10	530
2020	Non-visible minority	52	33	7	6	2	0	1	86	7	2286
2019	Visible minority	51	32	11	4	2	0	0	84	6	484
2019	Non-visible minority	56	31	6	5	2	0	0	87	7	2292
2017	Visible minority	50	38	5	5	1	0	0	88	6	396
2017	Non-visible minority	57	31	7	5	1	0	0	88	6	2274
2014	Visible minority	44	38	10	5	2	1	0	83	7	398
2014	Non-visible minority	49	36	7	5	2	0	0	86	8	2529

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	35	9	6	4	0	0	81	10	534
2020	Non-visible minority	46	31	10	8	4	0	1	78	13	2290
2019	Visible minority	49	31	8	6	5	0	0	81	11	486
2019	Non-visible minority	47	30	10	7	5	0	1	77	13	2297
2018	Visible minority	44	32	11	9	3	0	1	77	12	441
2018	Non-visible minority	44	34	9	8	5	0	1	78	12	2186
2017	Visible minority	43	36	10	6	4	1	0	80	10	396
2017	Non-visible minority	45	31	10	8	6	0	1	77	13	2279
2014	Visible minority	37	36	16	6	3	1	1	74	10	399
2014	Non-visible minority	39	33	12	9	5	0	1	73	14	2530

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	39	11	5	4	80	9	535
2020	Non-visible minority	41	39	10	7	3	80	9	2304
2019	Visible minority	40	35	13	7	5	75	12	487
2019	Non-visible minority	40	37	10	8	4	78	12	2305
2018	Visible minority	37	42	10	7	4	79	11	441
2018	Non-visible minority	37	41	11	7	3	79	10	2176
2017	Visible minority	35	42	12	7	2	78	10	397
2017	Non-visible minority	35	45	9	7	4	80	10	2284
2014	Visible minority	32	41	13	8	5	74	13	399
2014	Non-visible minority	30	45	11	9	4	76	13	2531

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	42	12	7	5	1	1	75	12	535
2020	Non-visible minority	34	37	13	10	5	0	0	72	15	2302
2019	Visible minority	33	36	14	11	6	0	0	69	17	488
2019	Non-visible minority	31	35	13	13	7	0	0	67	20	2300
2018	Visible minority	29	34	16	12	8	0	1	63	21	440
2018	Non-visible minority	29	34	15	12	9	0	0	64	21	2184
2017	Visible minority	29	35	16	10	9	1	0	64	19	396
2017	Non-visible minority	29	36	15	13	7	0	0	65	20	2282
2014	Visible minority	21	35	17	14	12	1	0	57	26	399
2014	Non-visible minority	22	36	16	14	10	0	0	59	24	2529

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	38	9	8	3	0	80	11	529
2020	Non-visible minority	33	42	10	10	4	0	75	14	2293
2019	Visible minority	35	41	12	9	4	0	76	12	486
2019	Non-visible minority	30	39	12	13	5	0	70	18	2293
2018	Visible minority	31	43	12	8	5	1	74	13	441
2018	Non-visible minority	29	41	12	13	5	0	70	18	2190
2017	Visible minority	35	40	11	9	5	0	75	14	396
2017	Non-visible minority	30	41	12	11	6	0	71	17	2282

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	39	6	5	2	0	87	7	533
2020	Non-visible minority	45	38	9	5	2	0	83	8	2292
2019	Visible minority	41	41	10	4	3	1	83	7	487
2019	Non-visible minority	40	39	10	7	3	0	79	10	2295
2018	Visible minority	44	41	8	4	2	0	86	6	438
2018	Non-visible minority	40	41	11	6	2	0	82	8	2189
2017	Visible minority	46	39	9	3	3	0	85	6	396
2017	Non-visible minority	40	39	10	7	3	1	80	10	2283
2014	Visible minority	45	37	9	5	2	2	84	7	397
2014	Non-visible minority	37	41	12	7	3	1	78	10	2531

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	38	9	9	5	1	77	14	533
2020	Non-visible minority	38	37	11	9	5	0	75	14	2299
2019	Visible minority	42	30	14	8	6	0	72	14	485
2019	Non-visible minority	36	35	12	11	7	0	71	17	2292
2018	Visible minority	36	33	13	11	6	0	70	18	438
2018	Non-visible minority	32	38	13	10	7	0	70	17	2188
2017	Visible minority	34	35	14	10	6	0	70	16	395
2017	Non-visible minority	32	38	12	11	7	0	70	18	2283

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	56	30	8	3	3	1	86	6	530
2020	Non-visible minority	52	34	10	3	1	0	86	4	2283
2019	Visible minority	55	29	11	2	2	0	84	4	485
2019	Non-visible minority	52	32	10	4	2	0	84	6	2287
2018	Visible minority	53	32	8	5	2	0	85	6	432
2018	Non-visible minority	51	35	10	3	2	0	86	4	2175
2017	Visible minority	58	29	8	3	1	0	88	5	396
2017	Non-visible minority	51	36	9	3	1	0	87	4	2277
2014	Visible minority	60	28	7	3	1	0	89	4	399
2014	Non-visible minority	58	31	7	3	1	0	89	4	2529

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	40	12	6	5	0	0	77	11	531
2020	Non-visible minority	37	38	12	8	4	1	0	76	12	2291
2019	Visible minority	36	35	14	8	6	0	1	72	14	488
2019	Non-visible minority	36	36	12	11	5	0	0	73	15	2291
2018	Visible minority	33	38	13	11	5	0	0	71	16	437
2018	Non-visible minority	32	40	13	10	5	0	0	72	16	2182
2017	Visible minority	35	38	11	12	4	0	0	74	16	394
2017	Non-visible minority	33	41	11	9	5	0	0	74	15	2275
2014	Visible minority	23	41	16	9	10	0	0	64	20	399
2014	Non-visible minority	24	44	13	12	8	0	0	67	20	2529

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	36	12	5	4	0	1	78	10	535
2020	Non-visible minority	45	32	12	7	4	0	0	77	11	2304
2019	Visible minority	43	32	13	6	5	0	0	76	11	486
2019	Non-visible minority	42	33	13	8	4	0	0	75	12	2294
2018	Visible minority	38	35	14	9	5	0	0	72	14	436
2018	Non-visible minority	40	34	14	7	4	0	0	74	12	2181
2017	Visible minority	43	32	12	8	5	0	0	75	13	395
2017	Non-visible minority	40	36	11	8	5	0	0	76	12	2274
2014	Visible minority	30	36	17	8	7	1	0	67	15	399
2014	Non-visible minority	34	36	12	12	6	0	0	70	18	2531

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	42	11	8	3	1	1	78	10	533
2020	Non-visible minority	34	41	13	8	3	1	1	76	11	2298
2019	Visible minority	31	45	12	7	5	0	0	77	11	483
2019	Non-visible minority	32	38	15	10	4	1	1	71	14	2276
2018	Visible minority	34	34	15	11	4	0	1	69	15	439
2018	Non-visible minority	28	37	17	12	6	0	1	66	17	2182
2017	Visible minority	34	36	14	11	4	0	0	71	15	396
2017	Non-visible minority	31	38	14	11	5	1	1	70	16	2278
2014	Visible minority	29	34	20	10	5	1	2	65	15	399
2014	Non-visible minority	27	36	16	13	7	1	1	64	20	2530

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	51	33	10	3	3	0	84	6	534
2020	Non-visible minority	46	37	10	5	2	0	84	6	2305
2019	Visible minority	49	33	9	5	3	0	82	8	487
2019	Non-visible minority	45	36	10	6	2	0	82	9	2301
2018	Visible minority	46	35	11	5	3	0	81	7	438
2018	Non-visible minority	41	39	11	6	2	0	81	8	2186
2017	Visible minority	49	34	10	5	2	1	83	7	395
2017	Non-visible minority	42	40	9	5	3	0	82	8	2275
2014	Visible minority	43	35	12	7	3	0	78	10	399
2014	Non-visible minority	38	41	11	7	3	0	79	10	2530

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	38	17	6	4	0	1	73	9	533
2020	Non-visible minority	30	34	18	11	6	0	1	64	17	2294
2019	Visible minority	40	40	13	5	2	0	1	80	7	489
2019	Non-visible minority	34	32	18	9	6	0	1	67	15	2293
2018	Visible minority	34	41	14	7	2	0	1	76	10	441
2018	Non-visible minority	31	32	19	10	7	0	1	63	17	2192
2017	Visible minority	34	44	14	6	1	1	1	79	7	396
2017	Non-visible minority	32	34	18	10	5	0	1	67	15	2285
2014	Visible minority	31	37	19	9	3	0	1	68	12	399
2014	Non-visible minority	29	36	17	10	7	0	1	66	17	2532

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	7	16	35	29	9	1	3	40	23	532
2020	Non-visible minority	7	19	41	23	9	1	1	32	26	2303
2019	Visible minority	7	20	34	28	9	1	1	38	27	488
2019	Non-visible minority	8	21	37	23	9	1	1	32	30	2304
2018	Visible minority	10	19	39	22	6	1	3	30	30	438
2018	Non-visible minority	8	23	38	22	7	1	1	30	32	2184
2017	Visible minority	9	21	36	22	6	1	6	30	32	393
2017	Non-visible minority	9	24	36	19	9	0	2	29	34	2270
2014	Visible minority	10	21	41	15	8	2	3	24	33	395
2014	Non-visible minority	10	27	39	17	6	1	2	23	37	2527

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	4	9	23	33	23	4	4	61	14	528
2020	Non-visible minority	5	12	25	35	19	2	1	56	17	2291
2019	Visible minority	6	9	21	35	20	6	2	60	17	489
2019	Non-visible minority	7	15	25	31	18	3	1	52	23	2297
2018	Visible minority	7	16	26	28	14	3	5	46	26	436
2018	Non-visible minority	7	18	28	30	14	2	2	45	26	2173
2017	Visible minority	7	13	27	26	14	5	8	46	23	393
2017	Non-visible minority	8	18	28	25	15	2	4	43	27	2266
2014	Visible minority	9	19	31	19	13	6	3	34	31	393
2014	Non-visible minority	10	19	32	23	11	2	3	36	31	2522

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	12	23	30	22	9	2	4	33	36	534
2020	Non-visible minority	13	23	35	18	8	1	1	27	37	2293
2019	Visible minority	19	20	28	17	10	2	3	29	41	487
2019	Non-visible minority	16	26	29	17	9	1	2	27	43	2294
2018	Visible minority	16	26	33	13	5	3	3	19	45	437
2018	Non-visible minority	20	26	30	15	7	1	2	22	47	2178
2017	Visible minority	19	25	29	13	6	2	7	21	48	393
2017	Non-visible minority	20	26	28	12	8	2	4	21	49	2274
2014	Visible minority	29	25	25	9	6	2	4	16	57	397
2014	Non-visible minority	29	30	24	9	4	1	2	13	61	2523

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	5	13	29	32	17	1	3	51	19	530
2020	Non-visible minority	8	17	33	28	13	1	1	42	25	2292
2019	Visible minority	5	12	29	31	20	1	2	52	18	486
2019	Non-visible minority	8	16	31	26	16	1	1	43	25	2293
2018	Visible minority	8	13	33	30	14	1	2	45	21	436
2018	Non-visible minority	10	19	31	26	11	1	2	38	30	2180
2017	Visible minority	7	11	33	31	12	0	6	46	19	389
2017	Non-visible minority	10	17	31	25	14	1	3	40	28	2263
2014	Visible minority	9	14	36	25	12	1	3	38	24	395
2014	Non-visible minority	9	19	36	25	9	0	2	35	29	2516

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	12	16	26	25	16	1	4	43	30	533
2020	Non-visible minority	15	21	28	20	12	2	2	34	37	2294
2019	Visible minority	12	17	29	22	15	2	3	39	30	486
2019	Non-visible minority	15	21	27	20	13	2	2	35	37	2298
2018	Visible minority	16	17	32	18	12	2	4	32	35	435
2018	Non-visible minority	17	27	26	16	9	1	3	27	46	2183
2017	Visible minority	14	17	33	19	10	2	5	31	34	393
2017	Non-visible minority	19	24	27	16	10	1	3	27	45	2273
2014	Visible minority	20	19	31	15	7	2	6	24	42	396
2014	Non-visible minority	23	27	28	13	6	1	2	19	52	2526

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	6	10	21	32	17	6	7	56	19	534
2020	Non-visible minority	6	13	25	30	21	2	3	54	20	2292
2019	Visible minority	9	12	25	24	19	6	5	49	23	481
2019	Non-visible minority	8	16	26	26	19	3	3	48	25	2292
2018	Visible minority	8	13	30	25	14	5	5	44	23	437
2018	Non-visible minority	9	16	28	25	16	2	4	43	27	2173
2017	Visible minority	7	15	24	28	12	7	7	46	26	391
2017	Non-visible minority	10	16	25	24	17	3	6	45	29	2276
2014	Visible minority	8	13	29	25	12	4	7	43	24	397
2014	Non-visible minority	7	15	25	29	15	2	6	48	24	2524

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	9	16	29	22	15	4	6	40	28	530
2020	Non-visible minority	12	23	33	18	9	2	2	29	36	2297
2019	Visible minority	10	19	28	20	13	4	4	37	32	488
2019	Non-visible minority	15	25	31	16	10	2	2	27	42	2295
2018	Visible minority	14	21	33	15	9	4	4	26	38	439
2018	Non-visible minority	19	26	31	13	7	2	2	21	47	2184
2017	Visible minority	14	22	30	15	10	3	6	28	40	389
2017	Non-visible minority	19	26	30	13	7	3	4	21	47	2271
2014	Visible minority	20	23	27	15	8	2	6	25	46	397
2014	Non-visible minority	25	28	28	10	5	2	2	15	55	2528

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	5	12	34	26	18	1	3	46	18	531
2020	Non-visible minority	5	14	37	31	13	0	1	44	19	2302
2019	Visible minority	5	12	30	27	19	2	3	49	19	489
2019	Non-visible minority	7	16	34	28	14	1	1	43	23	2301

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	29	17	6	4	6	6	70	11	533
2020	Non-visible minority	29	30	16	8	5	7	4	67	15	2303
2019	Visible minority	36	25	14	8	6	4	6	68	16	490
2019	Non-visible minority	31	27	14	10	7	7	5	65	20	2301
2018	Visible minority	23	32	20	9	6	6	5	61	17	439
2018	Non-visible minority	24	33	16	10	7	7	4	64	18	2187
2017	Visible minority	31	29	17	7	7	6	3	66	16	396
2017	Non-visible minority	26	31	14	10	8	6	5	64	20	2285
2014	Visible minority	33	29	14	9	8	5	3	67	18	399
2014	Non-visible minority	30	30	14	9	8	6	3	66	19	2532

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	47	29	12	6	5	0	0	77	11	532
2020	Non-visible minority	52	27	8	8	5	1	0	80	13	2297
2019	Visible minority	50	26	9	7	7	1	0	77	14	489
2019	Non-visible minority	46	27	9	9	7	1	0	75	16	2301
2018	Visible minority	36	34	12	9	6	2	1	72	15	440
2018	Non-visible minority	43	29	10	11	6	1	1	73	17	2183
2017	Visible minority	42	31	10	9	6	1	0	74	16	396
2017	Non-visible minority	43	31	9	9	7	1	0	75	16	2283
2014	Visible minority	40	30	10	9	9	1	0	72	18	399
2014	Non-visible minority	41	32	9	9	7	1	0	74	17	2532

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	58	30	6	5	2	0	0	88	7	531
2020	Non-visible minority	58	28	6	5	2	0	0	87	7	2291
2019	Visible minority	53	29	7	8	2	0	0	83	10	488
2019	Non-visible minority	52	31	6	6	3	0	0	84	10	2300
2018	Visible minority	47	37	6	5	4	0	1	84	9	440
2018	Non-visible minority	49	34	7	6	3	0	1	83	9	2182
2017	Visible minority	45	36	7	7	5	1	0	81	12	394
2017	Non-visible minority	48	35	7	7	3	0	0	83	10	2281
2014	Visible minority	41	36	11	7	3	1	0	78	10	399
2014	Non-visible minority	43	39	8	6	3	0	0	83	9	2531

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	34	9	4	2	1	1	84	7	529
2020	Non-visible minority	52	33	8	4	2	1	0	86	6	2281
2019	Visible minority	48	32	10	5	3	1	0	81	9	490
2019	Non-visible minority	49	32	10	6	2	1	0	82	8	2303
2018	Visible minority	41	39	11	5	2	2	0	82	7	439
2018	Non-visible minority	43	39	9	5	2	1	0	83	7	2185

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	25	11	6	7	9	5	72	16	533
2020	Non-visible minority	55	23	8	3	2	6	4	86	6	2300

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	54	24	12	3	2	1	3	82	5	535
2020	Non-visible minority	55	25	10	4	3	1	2	83	7	2303
2019	Visible minority	54	25	12	4	3	1	3	81	7	487
2019	Non-visible minority	51	26	12	5	2	1	3	80	7	2301

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	29	10	4	3	1	1	82	8	534
2020	Non-visible minority	45	31	12	6	5	1	1	77	11	2303
2019	Visible minority	48	31	11	5	5	0	1	79	10	486
2019	Non-visible minority	40	32	12	9	5	1	1	73	15	2298
2018	Visible minority	41	36	12	6	4	0	1	78	10	441
2018	Non-visible minority	38	35	12	9	5	1	0	73	14	2175
2017	Visible minority	46	32	11	6	4	0	0	78	11	395
2017	Non-visible minority	38	36	11	9	5	0	0	74	14	2282
2014	Visible minority	38	36	12	7	7	1	0	75	13	399
2014	Non-visible minority	39	36	11	8	6	0	0	75	14	2531

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	50	25	12	4	5	2	1	78	10	531
2020	Non-visible minority	53	24	12	5	5	1	1	78	9	2304

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	53	29	9	4	3	1	1	84	7	534
2020	Non-visible minority	50	29	10	6	4	1	0	80	10	2306
2019	Visible minority	53	26	9	6	5	1	0	80	11	483
2019	Non-visible minority	44	32	10	8	4	0	0	77	13	2293
2018	Visible minority	41	35	14	6	3	0	1	77	10	438
2018	Non-visible minority	42	33	11	9	4	1	0	75	14	2165
2017	Visible minority	46	31	11	7	5	1	0	77	12	396
2017	Non-visible minority	43	32	11	8	5	1	0	76	13	2280
2014	Visible minority	37	36	13	7	6	1	0	74	13	399
2014	Non-visible minority	42	33	10	9	5	1	0	75	14	2530

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	38	62	535
2020	Non-visible minority	40	60	2308

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	57	16	10	1	1	3	12	86	3	535
2020	Non-visible minority	60	17	6	2	1	5	10	90	3	2304

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	63	23	8	2	3	0	1	87	6	535
2020	Non-visible minority	58	25	8	6	3	0	0	83	9	2306
2019	Visible minority	55	26	10	5	4	0	0	81	9	489
2019	Non-visible minority	50	29	10	7	4	0	0	79	11	2305
2018	Visible minority	45	29	13	7	5	1	0	75	12	441
2018	Non-visible minority	48	28	11	8	5	0	0	76	13	2174
2017	Visible minority	51	26	10	7	5	0	0	78	12	396
2017	Non-visible minority	49	28	10	7	5	0	0	77	13	2282
2014	Visible minority	45	29	13	6	6	1	0	75	11	399
2014	Non-visible minority	48	29	10	7	5	0	0	77	12	2531

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	28	12	4	4	10	0	78	9	534
2020	Non-visible minority	38	30	12	6	4	10	0	76	11	2303
2019	Visible minority	39	25	18	5	5	8	0	70	11	490
2019	Non-visible minority	29	32	15	9	6	8	0	67	16	2304
2018	Visible minority	31	31	16	7	6	8	1	68	14	438
2018	Non-visible minority	27	31	18	10	6	8	0	63	17	2186
2017	Visible minority	29	33	15	6	6	9	2	70	13	397
2017	Non-visible minority	25	33	16	10	6	9	0	64	18	2285
2014	Visible minority	23	30	18	7	7	13	1	62	17	399
2014	Non-visible minority	23	34	17	10	5	11	0	63	17	2531

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	31	15	5	5	4	1	74	11	534
2020	Non-visible minority	34	34	15	9	5	2	0	70	15	2303
2019	Visible minority	36	28	17	7	7	4	0	67	15	488
2019	Non-visible minority	26	33	17	13	8	4	0	61	21	2299
2018	Visible minority	30	34	14	10	7	4	0	66	18	441
2018	Non-visible minority	22	34	18	15	9	2	0	58	24	2183
2017	Visible minority	27	34	18	9	7	5	1	65	17	395
2017	Non-visible minority	21	34	18	14	9	4	0	57	24	2282
2014	Visible minority	19	32	21	13	8	6	0	54	23	399
2014	Non-visible minority	19	32	20	16	10	3	0	52	27	2530

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	30	18	7	6	6	1	67	14	535
2020	Non-visible minority	22	35	18	14	6	6	0	61	20	2297
2019	Visible minority	27	27	18	11	9	8	1	59	22	488
2019	Non-visible minority	17	30	21	16	9	7	0	50	27	2291
2018	Visible minority	22	31	19	13	8	6	0	57	23	440
2018	Non-visible minority	14	29	22	19	10	6	0	46	31	2184
2017	Visible minority	21	28	22	11	8	10	1	54	21	397
2017	Non-visible minority	15	30	19	17	11	8	0	49	31	2282
2014	Visible minority	12	29	22	19	9	8	0	45	31	398
2014	Non-visible minority	12	28	21	19	13	7	0	43	34	2531

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	35	13	9	7	3	1	70	16	533
2020	Non-visible minority	23	38	15	15	7	2	0	63	22	2305
2019	Visible minority	26	31	17	12	10	4	0	60	23	489
2019	Non-visible minority	16	30	18	20	12	4	0	48	33	2298
2018	Visible minority	21	34	17	14	11	2	0	56	26	440
2018	Non-visible minority	13	28	20	22	13	3	0	43	36	2187
2017	Visible minority	21	33	19	14	7	6	1	58	22	397
2017	Non-visible minority	15	30	18	20	12	4	0	48	33	2285
2014	Visible minority	15	34	19	15	11	5	0	52	28	398
2014	Non-visible minority	12	30	19	21	14	3	0	44	36	2531

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	23	13	6	3	5	2	76	10	536
2020	Non-visible minority	41	27	17	5	2	6	2	74	8	2307
2019	Visible minority	42	26	15	6	2	7	2	75	8	489
2019	Non-visible minority	35	26	17	6	4	10	1	69	11	2304

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	41	16	6	2	1	75	8	534
2020	Non-visible minority	23	47	17	9	3	1	71	12	2305
2019	Visible minority	25	42	17	8	4	3	69	13	488
2019	Non-visible minority	19	43	20	12	4	2	63	17	2301
2018	Visible minority	25	45	16	9	5	1	70	14	442
2018	Non-visible minority	18	43	21	13	5	1	62	18	2186
2017	Visible minority	30	39	16	10	3	2	70	13	396
2017	Non-visible minority	20	42	20	11	5	2	63	16	2279
2014	Visible minority	25	40	20	9	4	3	66	13	399
2014	Non-visible minority	21	43	19	11	5	1	64	16	2531

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	26	35	20	10	4	4	1	65	15	530
2020	Non-visible minority	16	40	21	13	5	4	0	59	19	2287
2019	Visible minority	19	30	24	13	5	8	0	54	20	486
2019	Non-visible minority	13	32	24	19	7	5	0	47	27	2291

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	36	16	11	5	4	3	67	17	535
2020	Non-visible minority	28	37	15	11	5	3	1	68	17	2299
2019	Visible minority	30	34	14	9	6	5	2	69	16	490
2019	Non-visible minority	27	36	14	12	5	3	2	67	18	2301
2018	Visible minority	28	36	18	8	6	2	2	66	15	442
2018	Non-visible minority	27	39	15	11	4	3	1	68	16	2187
2017	Visible minority	30	38	11	9	6	4	2	72	16	396
2017	Non-visible minority	30	38	12	10	4	4	1	72	15	2274
2014	Visible minority	31	38	12	5	7	5	3	74	13	399
2014	Non-visible minority	35	38	10	9	3	3	1	76	13	2527

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	34	17	6	4	2	72	10	535
2020	Non-visible minority	32	39	18	6	3	2	72	9	2294
2019	Visible minority	31	36	17	7	4	5	70	11	485
2019	Non-visible minority	29	37	20	9	4	2	67	13	2298
2018	Visible minority	28	41	18	7	4	1	70	11	442
2018	Non-visible minority	26	40	21	8	3	2	67	11	2179

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	23	21	19	8	10	14	5	54	23	533
2020	Non-visible minority	23	24	18	12	9	12	2	54	24	2300
2019	Visible minority	21	24	20	7	13	11	3	53	24	488
2019	Non-visible minority	20	21	19	13	11	12	3	49	29	2300
2018	Visible minority	16	25	23	11	12	11	2	47	27	443
2018	Non-visible minority	18	24	19	13	12	11	2	48	29	2187
2017	Visible minority	16	22	18	11	14	15	3	47	31	395
2017	Non-visible minority	16	23	16	15	13	13	3	48	33	2277
2014	Visible minority	14	22	21	12	15	14	2	43	32	399
2014	Non-visible minority	15	21	17	16	16	12	2	42	38	2529

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	25	32	19	8	11	5	1	60	19	534
2020	Non-visible minority	24	34	18	14	8	3	0	60	22	2301
2019	Visible minority	26	27	18	13	11	5	0	57	25	490
2019	Non-visible minority	21	32	18	15	11	3	0	55	27	2299
2018	Visible minority	18	33	21	15	12	1	0	52	27	440
2018	Non-visible minority	18	34	18	16	11	3	0	53	28	2185
2017	Visible minority	22	25	21	14	12	5	1	50	28	396
2017	Non-visible minority	20	35	16	15	11	3	0	56	27	2280
2014	Visible minority	15	32	18	17	15	2	0	48	33	399
2014	Non-visible minority	17	31	17	18	13	3	1	50	33	2531

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	21	28	19	13	14	4	2	52	28	533
2020	Non-visible minority	22	25	16	17	15	2	3	50	33	2306
2019	Visible minority	25	26	15	12	16	5	1	55	29	488
2019	Non-visible minority	20	26	15	16	18	2	3	48	36	2305
2018	Visible minority	17	26	18	12	23	3	1	45	36	441
2018	Non-visible minority	18	26	14	17	20	2	3	47	38	2189
2017	Visible minority	17	25	15	15	21	6	2	45	39	397
2017	Non-visible minority	16	24	14	18	21	3	3	43	42	2280
2014	Visible minority	11	24	16	19	27	2	1	36	47	398
2014	Non-visible minority	13	21	14	20	27	3	3	36	50	2528

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	23	14	3	2	1	5	80	6	536
2020	Non-visible minority	49	25	13	5	4	1	4	77	9	2307
2019	Visible minority	55	23	10	2	2	1	7	84	5	489
2019	Non-visible minority	50	24	13	5	3	1	4	78	8	2302

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	27	16	7	4	1	4	72	11	536
2020	Non-visible minority	48	26	13	5	3	1	3	78	9	2304
2019	Visible minority	40	25	16	7	4	2	6	70	12	483
2019	Non-visible minority	48	24	14	5	4	2	3	75	10	2296

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	63	12	6	2	6	7	4	84	9	535
2020	Non-visible minority	79	7	3	2	2	3	4	92	4	2298
2019	Visible minority	62	13	6	3	5	7	5	84	9	487
2019	Non-visible minority	78	7	4	2	2	3	4	92	4	2292

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	65	13	5	2	1	5	9	90	3	533
2020	Non-visible minority	77	10	3	1	1	2	7	95	2	2302
2019	Visible minority	71	9	3	2	1	3	12	93	3	486
2019	Non-visible minority	81	5	2	0	1	2	8	96	2	2290

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	21	41	20	7	3	7	1	68	10	536
2020	Non-visible minority	24	46	16	7	3	4	0	73	11	2306
2019	Visible minority	23	39	19	8	5	6	1	66	14	489
2019	Non-visible minority	21	43	19	9	4	3	0	66	14	2299
2018	Visible minority	17	41	23	8	6	6	0	61	15	444
2018	Non-visible minority	22	40	21	8	5	3	0	64	14	2191
2017	Visible minority	21	36	21	9	6	6	1	61	16	397
2017	Non-visible minority	21	40	19	10	6	5	1	64	16	2280

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	35	15	4	4	3	76	9	536
2020	Non-visible minority	38	41	11	5	3	2	81	8	2297
2019	Visible minority	39	36	13	5	4	3	77	9	486
2019	Non-visible minority	37	38	14	6	3	3	76	10	2283
2018	Visible minority	39	40	13	4	4	1	80	8	439
2018	Non-visible minority	39	41	12	4	2	2	82	6	2177
2017	Visible minority	39	40	11	4	4	2	80	8	396
2017	Non-visible minority	38	41	12	4	2	3	81	6	2285
2014	Visible minority	37	37	13	5	5	3	76	10	398
2014	Non-visible minority	40	38	12	4	2	3	81	7	2528

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	39	34	13	5	5	5	1	76	10	534
2020	Non-visible minority	40	37	11	5	1	6	1	81	7	2299
2019	Visible minority	41	33	14	5	3	3	1	77	9	490
2019	Non-visible minority	41	36	13	4	2	5	0	81	6	2285
2018	Visible minority	35	40	14	4	4	2	0	77	9	441
2018	Non-visible minority	39	38	14	3	1	4	0	81	5	2180
2017	Visible minority	34	38	11	5	6	6	0	77	12	394
2017	Non-visible minority	37	36	15	3	2	7	0	79	5	2281
2014	Visible minority	38	35	13	4	6	5	0	76	10	398
2014	Non-visible minority	41	35	13	2	1	7	0	82	4	2531

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	30	28	18	7	6	10	1	65	15	535
2020	Non-visible minority	33	32	16	6	2	10	1	74	8	2307

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	30	13	9	6	6	3	69	16	534
2020	Non-visible minority	46	32	9	4	2	5	2	83	7	2297

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	56	27	9	3	3	2	85	6	535
2020	Non-visible minority	55	31	7	4	2	1	87	6	2297
2019	Visible minority	53	30	11	3	4	0	83	6	489
2019	Non-visible minority	49	34	9	5	2	0	83	8	2296
2018	Visible minority	47	38	10	3	3	0	84	6	443
2018	Non-visible minority	46	37	10	4	2	0	84	6	2179
2017	Visible minority	45	40	8	4	2	1	86	6	397
2017	Non-visible minority	45	37	10	5	3	0	82	8	2284
2014	Visible minority	44	33	14	5	3	1	77	9	398
2014	Non-visible minority	44	36	10	5	3	1	81	8	2527

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	29	13	5	3	1	78	8	532
2020	Non-visible minority	44	33	13	6	3	0	77	9	2297
2019	Visible minority	44	31	15	5	5	1	75	10	489
2019	Non-visible minority	39	33	15	8	5	1	72	13	2296
2018	Visible minority	42	31	15	7	3	1	74	11	443
2018	Non-visible minority	36	33	17	8	4	0	70	13	2179
2017	Visible minority	37	35	17	7	3	1	73	10	396
2017	Non-visible minority	35	34	16	9	6	1	70	14	2284
2014	Visible minority	29	37	20	8	5	0	67	14	399
2014	Non-visible minority	28	36	18	11	6	1	65	17	2531

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	34	11	5	3	1	80	8	527
2020	Non-visible minority	42	35	13	6	3	0	77	9	2280
2019	Visible minority	42	32	15	6	5	0	74	11	489
2019	Non-visible minority	37	35	14	9	4	0	72	13	2290
2018	Visible minority	37	35	16	7	5	0	72	12	438
2018	Non-visible minority	34	37	16	8	4	0	72	12	2174
2017	Visible minority	37	37	17	6	3	0	74	9	395
2017	Non-visible minority	34	37	16	9	5	0	71	14	2286
2014	Visible minority	28	38	17	11	6	1	66	17	399
2014	Non-visible minority	27	37	18	11	6	0	64	17	2529

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	24	17	10	5	3	0	67	16	535
2020	Non-visible minority	39	25	17	9	5	4	1	68	14	2301
2019	Visible minority	36	25	18	10	7	3	0	63	18	489
2019	Non-visible minority	34	24	20	11	6	3	1	61	18	2301
2018	Visible minority	31	28	22	11	7	2	0	60	18	440
2018	Non-visible minority	32	28	18	11	6	3	1	62	18	2179
2017	Visible minority	32	31	16	9	5	6	0	67	16	395
2017	Non-visible minority	32	26	18	11	7	4	1	61	19	2283
2014	Visible minority	26	26	21	9	11	7	0	56	21	398
2014	Non-visible minority	29	27	20	11	8	4	1	59	20	2529

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	Visible minority	26	39	35	536
2020	Non-visible minority	26	41	33	2305
2019	Visible minority	26	34	40	490
2019	Non-visible minority	31	38	31	2306
2018	Visible minority	23	40	37	442
2018	Non-visible minority	28	41	31	2196
2017	Visible minority	26	35	39	396
2017	Non-visible minority	27	41	31	2286
2014	Visible minority	30	35	35	399
2014	Non-visible minority	26	40	33	2529

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	Visible minority	8	24	43	3	17	5	137
2020	Non-visible minority	22	22	33	5	11	6	597
2019	Visible minority	6	16	37	11	24	5	125
2019	Non-visible minority	19	21	30	8	16	6	699
2018	Visible minority	10	21	39	5	22	4	102
2018	Non-visible minority	21	21	33	6	13	6	619
2017	Visible minority	15	22	28	5	23	7	101
2017	Non-visible minority	19	16	37	6	16	6	610
2014	Visible minority	4	28	42	10	9999	16	122
2014	Non-visible minority	21	21	34	11	9999	12	669

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	8	92	534
2020	Non-visible minority	9	91	2304
2019	Visible minority	12	88	487
2019	Non-visible minority	11	89	2297
2018	Visible minority	15	85	441
2018	Non-visible minority	11	89	2186

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	62	38	42
2020	Non-visible minority	43	57	207
2019	Visible minority	52	48	60
2019	Non-visible minority	47	53	253
2018	Visible minority	58	42	70
2018	Non-visible minority	45	55	257

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	57	43	42
2020	Non-visible minority	66	34	207
2019	Visible minority	61	39	60
2019	Non-visible minority	62	38	253
2018	Visible minority	56	44	70
2018	Non-visible minority	64	36	257

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	22	78	42
2020	Non-visible minority	8	92	207
2018	Visible minority	22	78	70
2018	Non-visible minority	9	91	257

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Visible minority	100	42
2020	Non-visible minority	100	207
2019	Visible minority	100	60
2019	Non-visible minority	100	253

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	7	93	70
2018	Non-visible minority	6	94	257

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	0	100	42
2020	Non-visible minority	4	96	207

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	60
2019	Non-visible minority	2	98	253

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	38	62	42
2020	Non-visible minority	42	58	207
2019	Visible minority	32	68	60
2019	Non-visible minority	38	62	251
2018	Visible minority	47	53	70
2018	Non-visible minority	37	63	257

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	34	66	42
2020	Non-visible minority	41	59	207
2019	Visible minority	43	57	60
2019	Non-visible minority	38	62	251
2018	Visible minority	44	56	70
2018	Non-visible minority	42	58	257

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	51	49	42
2020	Non-visible minority	51	49	207
2019	Visible minority	45	55	60
2019	Non-visible minority	45	55	251
2018	Visible minority	49	51	70
2018	Non-visible minority	45	55	257

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	37	63	42
2020	Non-visible minority	46	54	207
2019	Visible minority	36	64	60
2019	Non-visible minority	45	55	251
2018	Visible minority	47	53	70
2018	Non-visible minority	37	63	257

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	31	69	42
2020	Non-visible minority	38	62	207
2019	Visible minority	28	72	60
2019	Non-visible minority	35	65	251
2018	Visible minority	33	67	70
2018	Non-visible minority	38	62	257

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	40	60	42
2020	Non-visible minority	49	51	207
2019	Visible minority	57	43	60
2019	Non-visible minority	50	50	251
2018	Visible minority	47	53	70
2018	Non-visible minority	46	54	257

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	25	75	42
2020	Non-visible minority	35	65	207
2019	Visible minority	24	76	60
2019	Non-visible minority	34	66	251
2018	Visible minority	26	74	70
2018	Non-visible minority	30	70	257

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	60
2019	Non-visible minority	5	95	251
2018	Visible minority	9	91	70
2018	Non-visible minority	7	93	257

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	15	85	60
2019	Non-visible minority	10	90	251
2018	Visible minority	9	91	70
2018	Non-visible minority	13	87	257

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	65	35	42
2020	Non-visible minority	48	52	207
2019	Visible minority	48	52	60
2019	Non-visible minority	46	54	251
2018	Visible minority	46	54	70
2018	Non-visible minority	43	57	257

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	37	63	42
2020	Non-visible minority	23	77	207
2019	Visible minority	17	83	60
2019	Non-visible minority	22	78	251
2018	Visible minority	17	83	70
2018	Non-visible minority	22	78	257

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	60
2019	Non-visible minority	12	88	251
2018	Visible minority	17	83	70
2018	Non-visible minority	12	88	257

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	37	63	42
2020	Non-visible minority	55	45	207
2019	Visible minority	51	49	60
2019	Non-visible minority	60	40	251
2018	Visible minority	44	56	69
2018	Non-visible minority	59	41	256

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	23	77	42
2020	Non-visible minority	24	76	207
2019	Visible minority	23	77	60
2019	Non-visible minority	22	78	251
2018	Visible minority	25	75	69
2018	Non-visible minority	25	75	256

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	0	100	42
2020	Non-visible minority	11	89	207
2019	Visible minority	11	89	60
2019	Non-visible minority	8	92	251

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	14	86	42
2020	Non-visible minority	24	76	207
2019	Visible minority	15	85	60
2019	Non-visible minority	24	76	251
2018	Visible minority	14	86	69
2018	Non-visible minority	19	81	256

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	9	91	60
2019	Non-visible minority	11	89	251

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	60
2019	Non-visible minority	8	92	251
2018	Visible minority	18	82	69
2018	Non-visible minority	11	89	256

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	60
2019	Non-visible minority	10	90	251

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	36	64	42
2020	Non-visible minority	29	71	207
2019	Visible minority	23	77	60
2019	Non-visible minority	23	77	251
2018	Visible minority	32	68	69
2018	Non-visible minority	22	78	256

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	9	91	67
2018	Non-visible minority	11	89	245

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	23	77	67
2018	Non-visible minority	17	83	245

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	13	87	67
2018	Non-visible minority	12	88	245

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	10	90	67
2018	Non-visible minority	8	92	245

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	8	92	67
2018	Non-visible minority	9	91	245

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	7	93	67
2018	Non-visible minority	10	90	245

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	15	85	67
2018	Non-visible minority	10	90	245

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	9	91	67
2018	Non-visible minority	10	90	245

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	34	66	67
2018	Non-visible minority	29	71	245

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	10	90	67
2018	Non-visible minority	9	91	245

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	47	53	67
2018	Non-visible minority	45	55	245

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	55	45	67
2018	Non-visible minority	54	46	245

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	8	92	67
2018	Non-visible minority	10	90	245

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	20	15	17	5	3	30	10	58	14	535
2020	Non-visible minority	17	14	15	6	4	37	7	55	19	2304
2019	Visible minority	23	12	17	6	5	27	10	55	18	490
2019	Non-visible minority	15	14	17	7	6	32	8	49	22	2301
2018	Visible minority	18	18	21	6	6	25	6	53	17	441
2018	Non-visible minority	14	15	20	7	6	32	6	47	20	2187
2017	Visible minority	16	15	19	5	6	33	7	50	18	396
2017	Non-visible minority	14	17	18	6	7	30	8	50	21	2282
2014	Visible minority	15	21	19	4	8	26	9	54	18	398
2014	Non-visible minority	15	16	17	7	5	31	8	52	20	2532

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	35	28	16	5	2	14	1	73	8	535
2020	Non-visible minority	32	33	14	6	3	11	1	74	10	2302
2019	Visible minority	36	26	17	4	4	12	2	71	9	490
2019	Non-visible minority	31	30	16	7	4	10	1	69	12	2302
2018	Visible minority	30	33	15	4	6	11	1	71	11	439
2018	Non-visible minority	28	33	19	6	4	9	1	68	11	2183
2017	Visible minority	31	29	16	5	5	11	2	69	12	396
2017	Non-visible minority	29	34	16	6	5	10	1	70	13	2281
2014	Visible minority	25	32	15	5	4	14	3	70	12	399
2014	Non-visible minority	28	30	19	6	4	13	1	67	12	2527

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	9	91	535
2020	Non-visible minority	6	94	2305
2019	Visible minority	9	91	486
2019	Non-visible minority	5	95	2301
2018	Visible minority	11	89	443
2018	Non-visible minority	6	94	2185

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	47	53	48
2020	Non-visible minority	34	66	132
2019	Visible minority	51	49	48
2019	Non-visible minority	43	57	124
2018	Visible minority	72	28	49
2018	Non-visible minority	38	62	137

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	71	29	48
2020	Non-visible minority	77	23	132
2019	Visible minority	75	25	48
2019	Non-visible minority	80	20	124
2018	Visible minority	69	31	49
2018	Non-visible minority	80	20	137

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	11	89	49
2018	Non-visible minority	4	96	137

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Visible minority	100	48
2020	Non-visible minority	100	132
2019	Visible minority	100	48
2019	Non-visible minority	100	124
2018	Visible minority	100	49
2018	Non-visible minority	100	137

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	18	82	48
2020	Non-visible minority	7	93	132
2018	Visible minority	8	92	49
2018	Non-visible minority	5	95	137

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	12	88	48
2019	Non-visible minority	0	100	124

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	65	35	48
2020	Non-visible minority	8	92	132
2019	Visible minority	51	49	48
2019	Non-visible minority	7	93	122
2018	Visible minority	55	45	48
2018	Non-visible minority	4	96	136

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	43	57	48
2020	Non-visible minority	11	89	132
2019	Visible minority	57	43	48
2019	Non-visible minority	8	92	122
2018	Visible minority	58	42	48
2018	Non-visible minority	12	88	136

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	47	53	48
2019	Non-visible minority	4	96	122

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	17	83	48
2019	Non-visible minority	4	96	122

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	26	74	48
2020	Non-visible minority	35	65	132
2019	Visible minority	39	61	48
2019	Non-visible minority	29	71	122
2018	Visible minority	29	71	48
2018	Non-visible minority	20	80	136

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	24	76	48
2020	Non-visible minority	32	68	132
2019	Visible minority	15	85	48
2019	Non-visible minority	39	61	122
2018	Visible minority	18	82	48
2018	Non-visible minority	40	60	136

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	0	100	48
2020	Non-visible minority	10	90	132

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	10	90	48
2018	Non-visible minority	7	93	136

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	13	87	48
2020	Non-visible minority	25	75	132
2019	Visible minority	0	100	48
2019	Non-visible minority	16	84	122
2018	Visible minority	10	90	48
2018	Non-visible minority	18	82	136

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	48
2019	Non-visible minority	18	82	122

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	Visible minority	100	48
2020	Non-visible minority	100	132
2019	Visible minority	100	48
2019	Non-visible minority	100	122
2018	Visible minority	100	48
2018	Non-visible minority	100	136

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	48
2019	Non-visible minority	13	87	122

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	12	88	48
2020	Non-visible minority	34	66	132
2019	Visible minority	17	83	48
2019	Non-visible minority	28	72	121
2018	Visible minority	30	70	49
2018	Non-visible minority	31	69	137

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	10	90	48
2020	Non-visible minority	18	82	132
2018	Visible minority	10	90	49
2018	Non-visible minority	15	85	137

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	0	100	49
2018	Non-visible minority	8	92	137

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	12	88	48
2019	Non-visible minority	19	81	121
2018	Visible minority	13	87	49
2018	Non-visible minority	13	87	137

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	48
2019	Non-visible minority	8	92	121
2018	Visible minority	0	100	49
2018	Non-visible minority	7	93	137

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	12	88	48
2019	Non-visible minority	9	91	121

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	64	36	48
2020	Non-visible minority	49	51	132
2019	Visible minority	58	42	48
2019	Non-visible minority	52	48	121
2018	Visible minority	58	42	49
2018	Non-visible minority	52	48	137

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	42
2019	Non-visible minority	14	86	106
2018	Visible minority	16	84	48
2018	Non-visible minority	18	82	128

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	42
2019	Non-visible minority	6	94	106

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	0	100	48
2018	Non-visible minority	4	96	128

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	19	81	42
2019	Non-visible minority	14	86	106
2018	Visible minority	16	84	48
2018	Non-visible minority	14	86	128

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	13	87	42
2019	Non-visible minority	8	92	106
2018	Visible minority	14	86	48
2018	Non-visible minority	8	92	128

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	31	69	42
2019	Non-visible minority	20	80	106
2018	Visible minority	35	65	48
2018	Non-visible minority	29	71	128

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	14	86	42
2019	Non-visible minority	5	95	106
2018	Visible minority	10	90	48
2018	Non-visible minority	5	95	128

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	55	45	42
2019	Non-visible minority	41	59	106
2018	Visible minority	48	52	48
2018	Non-visible minority	54	46	128

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	68	32	42
2019	Non-visible minority	60	40	106
2018	Visible minority	60	40	48
2018	Non-visible minority	64	36	128

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Visible minority	12	88	48
2018	Non-visible minority	5	95	128

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	20	14	18	3	4	32	9	57	12	531
2020	Non-visible minority	17	13	17	3	2	41	6	57	10	2298
2019	Visible minority	22	12	18	4	5	30	9	56	14	488
2019	Non-visible minority	18	13	20	3	3	36	7	54	11	2300
2018	Visible minority	19	15	23	6	5	27	5	51	16	443
2018	Non-visible minority	15	15	22	4	2	37	6	52	10	2183
2017	Visible minority	16	16	17	5	4	35	6	55	15	397
2017	Non-visible minority	15	16	19	3	2	38	7	55	10	2282
2014	Visible minority	14	18	20	5	4	31	8	52	15	399
2014	Non-visible minority	15	14	18	3	2	41	7	56	10	2531

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	34	24	16	4	4	16	1	71	10	534
2020	Non-visible minority	33	33	16	3	2	12	1	75	7	2301
2019	Visible minority	36	24	17	5	4	13	2	70	10	486
2019	Non-visible minority	33	30	17	4	2	13	1	73	7	2296
2018	Visible minority	30	31	17	5	5	11	1	70	10	441
2018	Non-visible minority	29	32	20	3	2	13	1	71	6	2186
2017	Visible minority	31	29	18	3	4	14	2	71	8	397
2017	Non-visible minority	31	32	17	3	2	14	2	74	6	2277
2014	Visible minority	24	32	18	3	4	17	2	70	9	399
2014	Non-visible minority	28	30	18	3	2	18	1	72	6	2529

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	25	17	9	9	0	2	65	18	533
2020	Non-visible minority	43	27	15	7	6	0	2	71	13	2303

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	37	26	17	10	6	0	3	65	17	535
2020	Non-visible minority	33	30	20	9	8	0	0	63	17	2300
2019	Visible minority	32	26	19	8	13	1	1	59	22	488
2019	Non-visible minority	23	29	21	12	14	0	1	52	26	2304
2018	Visible minority	27	23	21	11	14	2	2	52	26	441
2018	Non-visible minority	19	30	23	13	14	0	1	50	27	2193
2017	Visible minority	33	24	18	12	8	1	3	59	22	394
2017	Non-visible minority	25	26	22	12	14	0	2	52	26	2278

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	24	26	25	13	10	0	1	51	24	535
2020	Non-visible minority	17	26	29	17	11	0	0	43	27	2303
2019	Visible minority	25	36	20	11	7	0	1	61	18	485
2019	Non-visible minority	19	30	26	15	9	0	1	49	25	2299
2018	Visible minority	18	31	28	13	9	0	1	49	22	440
2018	Non-visible minority	15	27	28	18	12	0	0	42	30	2192
2017	Visible minority	23	27	28	13	8	1	1	50	21	395
2017	Non-visible minority	18	27	25	17	12	0	1	45	29	2280

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	30	18	10	7	1	3	64	17	532
2020	Non-visible minority	26	33	22	12	7	0	1	59	19	2295
2019	Visible minority	36	27	19	11	4	0	2	65	16	484
2019	Non-visible minority	28	33	21	11	6	0	1	62	17	2294
2018	Visible minority	23	35	21	11	7	0	2	59	19	438
2018	Non-visible minority	21	33	23	13	8	0	1	54	22	2182
2017	Visible minority	26	30	22	11	6	2	3	59	18	397
2017	Non-visible minority	25	30	22	14	8	0	1	56	22	2273

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	22	21	13	12	1	4	52	26	524
2020	Non-visible minority	20	25	23	17	12	1	1	46	30	2296
2019	Visible minority	25	24	21	17	9	1	2	51	27	486
2019	Non-visible minority	21	27	22	16	13	0	1	49	29	2284
2018	Visible minority	18	25	24	17	11	2	3	45	29	439
2018	Non-visible minority	16	23	27	19	14	0	1	39	34	2183
2017	Visible minority	20	24	23	16	13	1	3	45	31	393
2017	Non-visible minority	17	22	25	18	15	0	2	40	34	2282

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	41	23	16	7	7	1	6	68	15	533
2020	Non-visible minority	39	27	16	9	6	1	3	68	15	2290
2019	Visible minority	51	22	13	6	2	1	5	77	9	478
2019	Non-visible minority	46	26	14	6	4	0	3	75	11	2298
2018	Visible minority	43	26	13	7	4	1	5	74	12	441
2018	Non-visible minority	41	24	17	8	5	0	5	69	13	2181
2017	Visible minority	39	26	15	7	2	2	9	73	10	394
2017	Non-visible minority	40	25	14	8	5	0	8	71	14	2277

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	31	25	23	10	10	0	1	56	21	533
2020	Non-visible minority	25	28	24	12	11	0	0	53	23	2294
2019	Visible minority	38	26	19	10	6	1	1	64	16	487
2019	Non-visible minority	30	31	20	10	8	0	1	62	18	2292
2018	Visible minority	30	28	23	9	8	0	1	59	18	439
2018	Non-visible minority	28	28	22	12	9	0	0	57	21	2183
2017	Visible minority	29	30	22	11	6	1	1	60	17	395
2017	Non-visible minority	30	28	22	12	7	0	1	58	19	2278

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	26	16	10	9	0	7	63	20	532
2020	Non-visible minority	34	22	16	10	9	1	9	62	20	2304

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	33	34	17	8	4	1	3	70	12	531
2020	Non-visible minority	33	37	19	8	3	1	1	70	11	2303
2019	Visible minority	31	31	21	8	7	1	1	63	15	487
2019	Non-visible minority	27	37	21	9	5	1	1	65	14	2297
2018	Visible minority	21	34	24	11	6	2	3	57	18	434
2018	Non-visible minority	24	35	26	9	5	0	1	60	14	2184
2017	Visible minority	26	30	21	15	5	1	3	58	20	394
2017	Non-visible minority	28	32	22	12	5	0	1	60	17	2273

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	31	19	7	5	1	2	68	12	531
2020	Non-visible minority	27	37	22	9	4	1	1	64	14	2303
2019	Visible minority	29	34	21	10	4	1	2	64	14	485
2019	Non-visible minority	24	35	24	11	6	0	1	59	17	2299
2018	Visible minority	21	35	23	13	6	1	2	57	20	437
2018	Non-visible minority	20	34	25	13	6	0	1	55	19	2183
2017	Visible minority	25	30	20	15	6	2	2	57	22	395
2017	Non-visible minority	24	31	23	13	7	1	1	56	21	2273

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	36	29	19	8	6	1	1	67	14	529
2020	Non-visible minority	32	35	19	8	5	0	0	67	13	2298
2019	Visible minority	29	31	22	11	6	1	2	61	17	484
2019	Non-visible minority	28	33	21	11	6	0	1	61	18	2289
2018	Visible minority	21	32	26	11	7	1	1	54	19	436
2018	Non-visible minority	25	32	24	12	6	0	1	58	18	2184
2017	Visible minority	23	30	22	15	8	1	2	54	23	395
2017	Non-visible minority	29	30	22	11	6	1	1	60	18	2277

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	44	26	16	7	6	1	1	71	13	531
2020	Non-visible minority	45	28	14	7	5	0	0	74	12	2295
2019	Visible minority	40	22	17	12	7	1	1	64	19	485
2019	Non-visible minority	44	26	16	8	5	0	1	71	13	2293

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	30	22	9	6	0	1	62	15	531
2020	Non-visible minority	26	30	25	12	7	0	0	56	18	2300

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	32	34	18	10	5	0	1	67	15	529
2020	Non-visible minority	27	35	23	10	4	0	0	62	15	2297
2019	Visible minority	36	34	17	7	4	1	1	72	11	486
2019	Non-visible minority	35	33	18	9	4	0	1	69	13	2278
2018	Visible minority	26	36	21	10	5	0	2	63	15	433
2018	Non-visible minority	28	33	22	11	5	0	1	61	16	2174
2017	Visible minority	28	36	16	9	5	2	3	67	16	393
2017	Non-visible minority	31	32	20	10	6	1	1	64	16	2274

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	43	32	15	5	3	0	2	77	8	528
2020	Non-visible minority	46	31	15	5	2	0	1	78	7	2292
2019	Visible minority	50	29	11	5	3	0	2	80	8	484
2019	Non-visible minority	59	22	11	4	2	0	1	82	7	2283
2018	Visible minority	45	29	12	6	4	0	4	77	10	434
2018	Non-visible minority	53	24	12	5	4	0	2	79	9	2170
2017	Visible minority	53	20	15	4	3	1	3	76	8	395
2017	Non-visible minority	59	23	11	4	2	0	1	83	6	2284

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	28	37	22	8	5	0	1	65	13	534
2020	Non-visible minority	29	38	21	7	4	0	0	67	11	2290

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	57	24	7	3	2	1	6	88	5	533
2020	Non-visible minority	73	15	5	1	1	1	5	93	2	2291
2019	Visible minority	68	12	6	2	2	2	8	89	5	486
2019	Non-visible minority	80	9	4	1	1	1	6	94	2	2282
2018	Visible minority	60	21	7	2	3	1	6	88	5	435
2018	Non-visible minority	74	12	5	2	1	1	5	92	3	2178

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	71	11	6	2	4	2	4	87	6	532
2020	Non-visible minority	81	9	4	2	2	0	3	92	4	2286
2019	Visible minority	65	15	5	4	5	2	4	85	9	486
2019	Non-visible minority	76	11	6	3	3	0	2	88	6	2294
2018	Visible minority	60	17	6	4	7	2	4	82	12	437
2018	Non-visible minority	71	14	6	3	3	1	3	88	6	2179
2017	Visible minority	61	15	5	6	6	2	4	81	13	396
2017	Non-visible minority	74	12	6	3	3	0	2	88	6	2281

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	67	18	7	5	1	0	3	87	6	531
2020	Non-visible minority	66	22	6	3	1	0	1	89	4	2287
2019	Visible minority	60	22	9	3	3	0	3	85	6	483
2019	Non-visible minority	58	26	10	3	2	0	1	85	5	2295
2018	Visible minority	54	24	10	5	4	1	3	80	9	441
2018	Non-visible minority	54	29	10	3	2	0	1	84	6	2184
2017	Visible minority	54	26	8	6	3	1	3	82	9	395
2017	Non-visible minority	56	29	9	4	2	0	1	85	6	2285

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	65	15	8	4	4	0	4	83	8	531
2020	Non-visible minority	67	18	7	4	3	0	1	86	7	2291
2019	Visible minority	58	18	9	5	6	1	2	79	11	486
2019	Non-visible minority	60	20	9	6	4	0	1	81	10	2285
2018	Visible minority	49	21	14	7	6	0	3	72	14	438
2018	Non-visible minority	54	22	12	6	5	0	1	77	11	2176
2017	Visible minority	54	19	10	9	6	1	2	75	15	397
2017	Non-visible minority	59	19	10	5	4	0	1	80	10	2282

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	64	12	5	1	1	0	17	91	3	532
2020	Non-visible minority	64	12	5	1	1	0	17	92	3	2298
2019	Visible minority	64	12	4	1	2	1	17	92	2	486
2019	Non-visible minority	61	12	6	2	1	0	18	90	3	2275
2018	Visible minority	55	13	7	3	2	1	20	85	6	437
2018	Non-visible minority	54	14	6	2	1	0	23	89	3	2163
2017	Visible minority	54	15	4	3	2	1	22	89	7	397
2017	Non-visible minority	57	15	4	1	1	0	21	91	3	2276

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	75	13	6	1	0	0	5	92	1	534
2020	Non-visible minority	74	16	4	1	1	0	3	93	2	2302
2019	Visible minority	72	13	7	1	2	1	5	90	3	486
2019	Non-visible minority	76	14	4	1	1	0	4	94	2	2289
2018	Visible minority	64	17	6	1	1	1	9	91	3	436
2018	Non-visible minority	71	16	6	2	0	0	5	92	2	2177
2017	Visible minority	65	14	5	2	1	1	12	91	4	394
2017	Non-visible minority	73	15	4	1	1	0	6	93	2	2273

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	61	15	9	4	6	1	3	80	11	534
2020	Non-visible minority	71	16	5	3	3	0	2	89	6	2301
2019	Visible minority	63	16	7	3	7	1	4	82	10	489
2019	Non-visible minority	75	12	5	3	3	0	3	89	6	2297
2018	Visible minority	53	17	8	7	8	1	6	76	16	437
2018	Non-visible minority	71	13	6	3	4	0	3	87	7	2180
2017	Visible minority	51	17	8	5	10	2	7	74	16	397
2017	Non-visible minority	69	15	6	3	3	0	3	87	7	2285

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	51	25	14	3	4	0	3	78	8	534
2020	Non-visible minority	47	30	15	5	2	0	1	78	7	2304
2019	Visible minority	58	23	10	3	2	1	3	84	6	485
2019	Non-visible minority	56	27	12	3	1	0	1	84	4	2290
2018	Visible minority	46	29	15	3	2	1	3	78	6	440
2018	Non-visible minority	50	28	14	4	1	0	2	80	5	2177
2017	Visible minority	51	27	9	4	3	1	5	82	8	396
2017	Non-visible minority	51	30	12	3	1	0	2	83	4	2282

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	26	39	23	8	4	0	0	65	12	535
2020	Non-visible minority	26	44	22	5	2	0	0	70	8	2306

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	15	37	32	12	5	52	17	534
2020	Non-visible minority	12	34	36	14	4	46	17	2301
2019	Visible minority	17	39	32	8	4	56	12	490
2019	Non-visible minority	16	36	33	11	4	52	15	2305
2018	Visible minority	13	34	38	10	5	47	15	442
2018	Non-visible minority	13	33	36	14	4	46	18	2191
2017	Visible minority	14	31	39	10	6	45	16	397
2017	Non-visible minority	12	31	37	14	6	43	20	2288

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	11	16	38	26	8	1	34	27	529
2020	Non-visible minority	10	21	38	22	8	0	31	31	2294
2019	Visible minority	7	14	40	29	9	0	38	21	482
2019	Non-visible minority	7	18	37	25	12	0	37	26	2289
2018	Visible minority	7	14	43	24	10	0	34	22	437
2018	Non-visible minority	8	19	38	23	11	0	35	27	2172
2017	Visible minority	6	15	44	25	9	1	35	21	397
2017	Non-visible minority	7	20	37	25	12	0	36	27	2278

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	42	36	13	5	2	3	0	80	7	533
2020	Non-visible minority	37	44	11	4	1	2	0	83	6	2307
2019	Visible minority	32	40	14	7	2	5	1	76	10	487
2019	Non-visible minority	29	44	14	7	3	3	0	75	10	2299
2018	Visible minority	28	45	13	6	5	4	0	76	11	441
2018	Non-visible minority	26	45	16	8	3	2	0	72	11	2188
2017	Visible minority	27	37	16	7	5	7	0	70	13	397
2017	Non-visible minority	22	43	17	9	4	4	0	68	14	2282

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	31	14	7	5	5	1	73	13	534
2020	Non-visible minority	36	36	13	8	4	3	0	74	12	2298

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	29	12	9	7	3	2	70	17	535
2020	Non-visible minority	41	29	10	11	7	1	0	71	19	2300

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	49	25	12	4	2	6	3	81	6	532
2020	Non-visible minority	52	27	11	3	3	3	0	82	7	2300

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	38	32	13	8	4	4	0	74	12	536
2020	Non-visible minority	35	36	14	9	5	1	0	73	13	2303
2019	Visible minority	26	37	19	9	5	4	1	66	15	490
2019	Non-visible minority	27	35	16	13	7	2	0	63	20	2299
2018	Visible minority	25	37	16	9	8	4	1	66	17	440
2018	Non-visible minority	23	37	18	14	6	1	0	61	21	2188
2017	Visible minority	27	36	17	11	6	4	0	65	18	397
2017	Non-visible minority	19	41	15	14	8	2	0	61	23	2282

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	42	6	4	1	0	0	89	5	535
2020	Non-visible minority	42	42	8	6	1	0	0	85	7	2308

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	48	39	8	3	2	0	0	87	5	535
2020	Non-visible minority	44	39	9	5	2	1	0	84	7	2296

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	40	37	13	5	2	1	2	79	7	531
2020	Non-visible minority	33	38	18	6	2	1	2	74	8	2296

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	51	32	11	2	1	1	2	86	3	535
2020	Non-visible minority	49	33	10	3	2	1	2	85	5	2298

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	69	18	5	0	0	4	3	94	1	533
2020	Non-visible minority	73	16	4	1	0	5	2	96	1	2301

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	52	33	9	3	1	2	0	87	4	533
2020	Non-visible minority	53	33	7	3	1	3	0	89	5	2299

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	51	27	12	6	3	2	1	79	9	531
2020	Non-visible minority	55	29	7	5	3	1	0	84	8	2295

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	56	30	8	3	1	2	1	89	4	535
2020	Non-visible minority	60	27	6	3	2	1	1	89	4	2304

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	20	47	17	10	2	2	2	69	13	123
2020	Non-visible minority	22	49	14	11	2	1	1	72	14	729
2019	Visible minority	29	31	13	12	4	6	5	66	19	105
2019	Non-visible minority	17	46	15	11	4	3	3	67	17	721

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	96	4	123
2020	Non-visible minority	96	4	730

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	23	35	17	18	6	0	2	59	24	118
2020	Non-visible minority	21	37	20	15	6	1	1	59	21	705

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	13	87	531
2020	Non-visible minority	6	94	2288

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	11	89	534
2020	Non-visible minority	9	91	2295
2019	Visible minority	13	87	486
2019	Non-visible minority	12	88	2306
2017	Visible minority	16	84	396
2017	Non-visible minority	13	87	2285
2014	Visible minority	14	86	398
2014	Non-visible minority	11	89	2526

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	32	68	58
2020	Non-visible minority	43	57	211

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	83	17	58
2020	Non-visible minority	80	20	211
2019	Visible minority	80	20	63
2019	Non-visible minority	83	17	266
2017	Visible minority	80	20	62
2017	Non-visible minority	77	23	310
2014	Visible minority	74	26	56
2014	Non-visible minority	80	20	285

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	51	38	7	0	0	2	2	92	0	48
2020	Non-visible minority	51	34	5	6	4	1	1	86	9	170
2019	Visible minority	52	31	6	8	4	0	0	83	11	50
2019	Non-visible minority	59	28	5	6	2	0	0	87	8	220
2017	Visible minority	56	30	6	8	0	0	0	86	8	50
2017	Non-visible minority	56	29	6	4	3	1	1	87	7	239
2014	Visible minority	47	40	3	9	2	0	0	86	11	41
2014	Non-visible minority	56	30	4	6	3	1	0	87	9	229

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	46	28	10	4	3	5	5	82	7	534
2020	Non-visible minority	51	30	7	4	2	3	3	86	6	2304

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	27	49	22	2	65	35	536
2020	Non-visible minority	34	47	18	1	58	42	2309

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Visible minority	38	62	145
2020	Non-visible minority	33	67	790

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	10	18	15	18	33	2	4	30	54	145
2020	Non-visible minority	7	18	15	26	31	1	3	26	59	789

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	5	17	15	17	45	1	1	22	63	145
2020	Non-visible minority	5	15	13	22	43	1	2	20	67	789

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Visible minority	45	16	11	6	4	4	14	74	13	535
2020	Non-visible minority	45	17	12	7	6	1	12	72	15	2300
2019	Visible minority	45	17	10	7	8	2	12	72	17	483
2019	Non-visible minority	42	18	14	8	9	1	8	66	19	2278
2018	Visible minority	48	16	10	5	7	3	11	74	15	440
2018	Non-visible minority	43	16	12	8	8	1	10	67	19	2182

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Natural Resources Canada by Question 120. Are you a member of a visible minority group?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack