2020 Public Service Employee Survey Results for Natural Resources Canada by Question 110. What is your first official language?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 46 3 12 2 0 0 82 15 2138
2020 First official language - French 40 45 5 7 2 0 0 85 9 726

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 85 11 2 1 1 0 1 96 2 2127
2020 First official language - French 53 32 7 5 2 1 1 86 7 724
2017 First official language - English 78 15 3 1 1 1 1 95 1 1883
2017 First official language - French 42 38 10 7 2 1 1 81 9 804
2014 First official language - English 77 15 4 1 1 1 2 94 2 2065
2014 First official language - French 43 36 9 8 2 1 1 81 10 890

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 42 8 11 3 0 0 78 14 2131
2020 First official language - French 34 44 11 7 2 0 1 79 9 725
2019 First official language - English 51 33 5 7 4 0 0 84 11 2092
2019 First official language - French 49 32 7 8 3 0 0 82 11 735
2017 First official language - English 47 36 5 8 4 0 0 83 12 1892
2017 First official language - French 40 41 8 7 4 0 0 81 12 806
2014 First official language - English 48 31 6 9 6 0 0 80 14 2065
2014 First official language - French 39 39 9 7 6 0 0 78 13 890

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 40 11 10 4 0 1 75 14 2129
2020 First official language - French 33 42 13 7 2 0 2 77 10 722
2019 First official language - English 32 39 12 12 4 0 1 71 16 2089
2019 First official language - French 36 37 14 9 3 0 1 73 13 730
2018 First official language - English 26 45 12 12 5 0 1 72 17 1977
2018 First official language - French 28 44 14 10 4 0 0 72 14 682
2017 First official language - English 30 40 13 11 6 0 1 70 17 1893
2017 First official language - French 30 42 14 8 5 0 0 72 14 805
2014 First official language - English 26 37 13 15 8 0 1 64 23 2064
2014 First official language - French 25 42 16 11 5 0 1 68 16 890

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 33 7 6 2 0 1 84 8 2117
2020 First official language - French 46 37 10 5 1 0 1 84 6 722
2019 First official language - English 54 31 8 5 2 0 0 85 7 2081
2019 First official language - French 55 32 6 3 2 0 1 89 5 730
2017 First official language - English 58 29 6 5 1 0 0 87 6 1884
2017 First official language - French 51 38 6 4 1 0 0 89 4 805
2014 First official language - English 51 33 7 6 2 0 0 85 8 2063
2014 First official language - French 43 42 7 4 3 0 1 86 7 891

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 32 8 8 5 0 0 79 13 2126
2020 First official language - French 42 33 12 7 3 1 1 77 11 721
2019 First official language - English 48 29 10 8 5 0 0 77 13 2088
2019 First official language - French 45 32 10 6 5 1 1 78 11 730
2018 First official language - English 46 32 9 8 4 0 0 78 13 1975
2018 First official language - French 39 37 11 6 5 1 1 78 11 681
2017 First official language - English 46 31 9 8 6 0 0 77 14 1890
2017 First official language - French 40 35 12 7 4 1 2 77 11 804
2014 First official language - English 41 33 12 9 5 1 1 74 14 2066
2014 First official language - French 34 35 15 9 5 1 2 71 14 890

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 42 38 10 7 3 0 0 80 10 2135
2020 First official language - French 37 43 13 6 1 0 0 80 7 727
2019 First official language - English 40 37 11 8 4 0 0 77 12 2093
2019 First official language - French 40 38 10 7 5 0 0 78 12 734
2018 First official language - English 37 41 11 8 4 0 0 78 11 1966
2018 First official language - French 37 42 12 5 3 0 0 79 8 680
2017 First official language - English 37 44 9 7 3 0 0 81 11 1894
2017 First official language - French 31 46 13 6 4 0 0 78 10 806
2014 First official language - English 32 42 11 9 5 0 0 75 14 2066
2014 First official language - French 26 50 11 10 3 0 0 76 13 891

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 38 11 10 6 1 0 73 16 2136
2020 First official language - French 33 38 16 9 3 0 1 71 12 724
2019 First official language - English 31 35 13 13 7 0 0 67 21 2089
2019 First official language - French 31 37 15 11 5 1 0 68 16 734
2018 First official language - English 28 34 15 13 9 0 0 63 22 1974
2018 First official language - French 29 35 18 11 6 0 0 64 18 679
2017 First official language - English 30 35 14 13 8 0 0 65 21 1892
2017 First official language - French 26 38 18 11 8 0 0 64 18 805
2014 First official language - English 23 35 15 15 11 0 0 59 27 2065
2014 First official language - French 20 39 20 12 8 0 0 59 21 890

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 41 9 10 4 0 0 77 14 2123
2020 First official language - French 32 43 13 9 3 0 0 75 12 722
2019 First official language - English 31 39 12 13 5 0 0 71 17 2084
2019 First official language - French 30 41 13 11 5 0 0 71 16 730
2018 First official language - English 30 42 11 11 6 0 0 71 17 1979
2018 First official language - French 28 40 13 14 5 0 0 68 19 681
2017 First official language - English 32 40 11 11 6 0 0 72 17 1892
2017 First official language - French 26 43 14 12 5 0 0 69 17 805

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 37 8 5 2 0 0 85 8 2127
2020 First official language - French 41 40 11 5 2 0 0 82 7 721
2019 First official language - English 41 38 10 7 3 0 0 80 10 2084
2019 First official language - French 35 43 11 7 2 1 0 80 10 733
2018 First official language - English 42 42 9 5 2 0 0 84 7 1975
2018 First official language - French 37 40 14 7 2 1 0 77 9 681
2017 First official language - English 44 37 9 6 3 1 0 81 10 1892
2017 First official language - French 34 42 13 7 3 1 0 77 10 806
2014 First official language - English 41 38 11 6 3 1 0 79 9 2065
2014 First official language - French 31 46 12 8 3 1 0 77 11 890

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 36 10 9 6 0 0 75 15 2133
2020 First official language - French 34 40 14 8 3 0 0 74 11 722
2019 First official language - English 37 33 12 11 7 0 0 70 18 2078
2019 First official language - French 35 36 12 9 6 0 0 72 15 734
2018 First official language - English 34 36 12 11 7 0 0 70 18 1974
2018 First official language - French 29 41 15 9 6 0 0 70 15 681
2017 First official language - English 34 36 11 11 7 0 0 71 18 1891
2017 First official language - French 27 40 16 9 7 0 0 67 17 806

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 54 32 9 3 2 0 0 87 5 2118
2020 First official language - French 49 35 11 3 1 0 0 84 4 718
2019 First official language - English 54 30 11 3 2 0 0 84 5 2075
2019 First official language - French 49 36 8 4 3 0 0 85 6 731
2018 First official language - English 53 33 9 3 1 0 0 86 5 1960
2018 First official language - French 47 38 9 3 2 0 0 86 5 676
2017 First official language - English 56 32 8 3 1 0 0 88 4 1892
2017 First official language - French 45 41 9 3 2 0 0 86 4 800
2014 First official language - English 60 28 7 3 1 0 0 89 4 2065
2014 First official language - French 53 35 8 3 1 0 0 88 4 890

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 39 38 11 7 5 0 0 77 12 2127
2020 First official language - French 32 40 15 8 4 1 0 73 12 718
2019 First official language - English 37 35 12 11 5 0 0 72 16 2083
2019 First official language - French 33 39 14 8 5 0 0 73 13 731
2018 First official language - English 33 39 12 10 5 0 0 72 16 1967
2018 First official language - French 29 39 15 11 5 0 0 69 16 680
2017 First official language - English 36 39 10 10 5 0 0 75 16 1889
2017 First official language - French 27 44 15 8 5 0 0 71 13 799
2014 First official language - English 25 42 12 12 8 0 0 67 21 2064
2014 First official language - French 19 45 16 11 8 0 1 65 19 891

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 32 11 6 4 0 0 78 10 2136
2020 First official language - French 41 33 15 7 4 0 0 74 11 726
2019 First official language - English 43 31 13 8 4 0 0 74 12 2084
2019 First official language - French 39 36 14 5 5 0 1 75 10 731
2018 First official language - English 40 34 13 9 4 0 0 74 13 1969
2018 First official language - French 38 35 17 6 5 0 0 73 10 678
2017 First official language - English 43 33 11 8 5 0 0 76 13 1888
2017 First official language - French 35 40 13 7 5 0 0 75 12 800
2014 First official language - English 35 33 13 12 6 0 0 69 18 2066
2014 First official language - French 28 42 14 10 6 0 0 70 16 891

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 40 12 8 3 1 1 76 12 2131
2020 First official language - French 31 43 14 6 3 1 1 76 9 723
2019 First official language - English 32 39 14 9 5 0 1 72 14 2072
2019 First official language - French 32 38 16 9 3 1 1 71 12 720
2018 First official language - English 29 36 16 12 6 0 1 66 18 1970
2018 First official language - French 28 38 17 10 5 0 1 67 15 679
2017 First official language - English 34 35 13 12 5 1 1 70 17 1893
2017 First official language - French 25 43 17 9 4 0 1 70 14 800
2014 First official language - English 29 33 15 13 7 1 1 64 21 2063
2014 First official language - French 23 41 18 11 5 0 1 65 17 891

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 35 9 5 2 0 0 84 7 2135
2020 First official language - French 43 39 12 4 2 0 0 83 5 727
2019 First official language - English 46 35 10 6 3 0 0 81 9 2091
2019 First official language - French 44 39 10 5 2 0 0 83 7 732
2018 First official language - English 43 37 11 6 3 0 0 80 9 1971
2018 First official language - French 40 41 12 4 2 0 0 81 6 681
2017 First official language - English 45 37 9 6 3 0 0 82 9 1889
2017 First official language - French 37 45 11 5 3 0 0 81 8 800
2014 First official language - English 41 38 10 8 3 0 0 79 11 2065
2014 First official language - French 33 45 13 6 2 0 0 79 8 890

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 34 18 10 6 0 1 66 16 2125
2020 First official language - French 32 34 18 9 6 0 1 67 15 725
2019 First official language - English 34 33 18 8 6 0 1 68 14 2087
2019 First official language - French 37 34 16 9 4 0 1 71 13 730
2018 First official language - English 30 34 19 9 6 0 1 65 16 1981
2018 First official language - French 34 30 18 11 6 0 0 65 17 681
2017 First official language - English 31 35 18 10 5 0 1 67 15 1894
2017 First official language - French 35 37 16 7 5 0 1 72 12 806
2014 First official language - English 28 35 19 11 6 0 1 64 17 2066
2014 First official language - French 31 39 15 9 6 0 1 70 15 891

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 18 40 24 9 1 1 34 25 2131
2020 First official language - French 6 20 39 26 8 1 1 34 27 727
2019 First official language - English 8 20 37 25 9 1 1 34 29 2090
2019 First official language - French 7 24 37 21 9 0 1 31 32 735
2018 First official language - English 8 21 38 23 8 0 1 31 30 1972
2018 First official language - French 9 27 36 20 6 1 2 27 36 677
2017 First official language - English 9 21 37 21 9 0 3 31 31 1880
2017 First official language - French 9 29 35 16 7 1 3 24 39 803
2014 First official language - English 10 23 40 18 6 1 2 25 33 2059
2014 First official language - French 11 34 36 13 5 0 2 18 45 891

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 10 25 35 21 2 2 59 16 2116
2020 First official language - French 4 15 25 33 17 4 2 53 20 725
2019 First official language - English 7 13 24 33 19 3 1 55 20 2087
2019 First official language - French 6 18 24 29 16 5 2 48 26 732
2018 First official language - English 6 17 27 31 15 2 2 48 24 1960
2018 First official language - French 9 21 29 24 12 3 3 38 31 675
2017 First official language - English 8 15 28 26 16 2 5 45 25 1879
2017 First official language - French 8 22 27 23 12 3 5 38 32 800
2014 First official language - English 9 18 33 23 11 2 3 36 29 2054
2014 First official language - French 11 22 30 21 9 4 3 33 35 888

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 22 34 20 9 1 2 29 36 2125
2020 First official language - French 14 26 34 16 7 2 2 23 41 724
2019 First official language - English 16 23 30 17 10 2 2 28 41 2082
2019 First official language - French 17 30 25 16 8 1 3 25 49 732
2018 First official language - English 18 26 31 15 6 2 2 23 45 1965
2018 First official language - French 23 27 28 13 6 1 2 19 52 677
2017 First official language - English 19 26 29 13 8 2 4 22 47 1883
2017 First official language - French 24 27 26 10 6 2 4 17 55 804
2014 First official language - English 28 28 25 10 5 1 2 15 58 2059
2014 First official language - French 33 31 22 7 2 1 3 10 67 888

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 15 32 29 14 1 1 45 22 2122
2020 First official language - French 7 19 33 27 12 1 1 39 27 721
2019 First official language - English 7 14 31 29 17 1 1 47 22 2081
2019 First official language - French 8 20 32 22 16 1 2 39 29 731
2018 First official language - English 9 16 31 28 12 1 2 41 27 1965
2018 First official language - French 9 23 33 23 9 1 2 33 33 677
2017 First official language - English 9 15 31 27 15 0 3 44 25 1868
2017 First official language - French 10 20 33 23 10 1 3 34 32 803
2014 First official language - English 8 16 36 26 11 1 3 38 25 2050
2014 First official language - French 11 24 36 22 5 1 2 28 35 888

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 15 19 29 21 13 2 2 36 34 2125
2020 First official language - French 14 24 25 21 13 1 2 35 39 725
2019 First official language - English 15 20 28 21 13 2 2 35 35 2086
2019 First official language - French 13 23 25 19 14 2 4 35 39 732
2018 First official language - English 18 24 27 18 10 1 3 29 43 1968
2018 First official language - French 17 28 28 13 9 2 3 24 47 678
2017 First official language - English 19 22 28 17 11 1 3 29 42 1881
2017 First official language - French 18 26 27 15 9 1 3 25 46 804
2014 First official language - English 23 25 28 13 7 1 3 21 50 2059
2014 First official language - French 23 29 28 12 5 1 3 18 54 890

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 6 12 24 30 21 3 4 55 19 2124
2020 First official language - French 5 15 24 32 18 3 3 53 21 724
2019 First official language - English 7 14 26 27 20 3 2 49 23 2076
2019 First official language - French 9 18 26 22 17 3 5 42 30 730
2018 First official language - English 9 14 29 24 17 3 4 44 25 1961
2018 First official language - French 11 21 25 25 12 3 4 40 34 676
2017 First official language - English 9 15 26 24 17 3 6 46 26 1880
2017 First official language - French 12 20 20 25 13 4 6 43 35 807
2014 First official language - English 8 14 26 29 15 2 7 48 24 2059
2014 First official language - French 6 17 25 29 15 3 5 47 25 889

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 21 32 20 10 2 2 31 35 2125
2020 First official language - French 11 22 32 18 11 3 3 31 35 725
2019 First official language - English 15 22 31 18 10 2 2 29 39 2086
2019 First official language - French 13 29 29 14 10 2 3 26 44 730
2018 First official language - English 18 24 31 14 7 2 3 22 45 1973
2018 First official language - French 18 27 33 12 7 2 2 19 47 677
2017 First official language - English 19 25 28 13 8 2 4 23 47 1877
2017 First official language - French 15 26 34 12 6 4 3 19 45 803
2014 First official language - English 27 26 26 11 6 2 3 17 55 2062
2014 First official language - French 20 30 31 11 4 2 3 16 52 890

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 14 38 28 13 0 1 42 19 2129
2020 First official language - French 2 13 33 34 15 1 1 51 16 727
2019 First official language - English 7 15 33 28 15 1 1 43 23 2090
2019 First official language - French 3 16 34 29 14 1 3 44 20 733
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 30 29 17 8 6 7 4 66 15 2131
2020 First official language - French 29 32 16 7 4 9 4 69 12 727
2019 First official language - English 33 26 13 10 7 6 5 66 20 2092
2019 First official language - French 27 27 18 9 7 8 4 62 18 734
2018 First official language - English 25 31 16 10 7 7 4 63 19 1976
2018 First official language - French 20 38 17 9 6 6 5 64 17 680
2017 First official language - English 29 29 15 10 8 6 4 64 20 1894
2017 First official language - French 20 36 15 9 8 6 6 64 19 806
2014 First official language - English 34 27 13 9 8 5 3 67 19 2067
2014 First official language - French 22 35 15 10 8 6 4 63 20 891

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 27 8 9 6 1 0 78 14 2128
2020 First official language - French 55 27 9 4 2 1 0 84 7 724
2019 First official language - English 46 26 9 10 7 1 0 73 18 2092
2019 First official language - French 49 32 7 6 5 1 0 81 11 733
2018 First official language - English 41 28 11 12 7 1 1 70 19 1974
2018 First official language - French 44 33 9 7 5 2 1 79 12 679
2017 First official language - English 43 28 10 10 7 1 0 72 18 1893
2017 First official language - French 41 37 9 6 5 1 0 79 11 805
2014 First official language - English 41 29 9 11 8 1 0 71 19 2067
2014 First official language - French 40 38 9 6 6 1 0 79 12 891

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 28 6 6 2 0 0 86 8 2123
2020 First official language - French 59 29 7 3 2 0 0 89 5 722
2019 First official language - English 53 30 7 7 3 0 0 83 10 2089
2019 First official language - French 52 34 6 5 2 0 0 87 7 734
2018 First official language - English 50 32 7 7 4 0 1 83 10 1972
2018 First official language - French 45 40 7 5 2 1 0 85 8 680
2017 First official language - English 48 33 7 8 3 0 0 82 11 1889
2017 First official language - French 45 39 8 5 3 0 0 85 8 806
2014 First official language - English 46 35 9 7 3 0 0 81 10 2066
2014 First official language - French 37 46 9 5 3 0 0 84 8 891

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 33 7 4 3 1 0 86 7 2111
2020 First official language - French 49 35 10 4 1 0 0 84 5 722
2019 First official language - English 50 31 10 6 2 1 0 81 8 2094
2019 First official language - French 47 35 11 4 2 0 0 82 7 733
2018 First official language - English 45 37 9 5 3 1 0 83 8 1975
2018 First official language - French 37 44 10 5 2 2 0 83 7 679

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 52 22 8 4 3 7 4 83 8 2130
2020 First official language - French 50 25 10 3 3 6 3 83 6 726
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 57 23 10 4 3 1 2 83 7 2134
2020 First official language - French 50 28 12 4 2 1 3 82 6 727
2019 First official language - English 52 26 12 5 2 1 2 80 7 2091
2019 First official language - French 50 27 13 4 2 0 3 79 7 732

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 30 10 6 5 0 1 78 11 2135
2020 First official language - French 43 33 14 6 3 1 1 77 8 725
2019 First official language - English 42 32 11 9 6 1 1 74 14 2087
2019 First official language - French 41 33 14 7 5 0 1 74 12 732
2018 First official language - English 40 34 12 9 5 0 1 74 14 1967
2018 First official language - French 34 37 15 9 4 0 0 72 13 678
2017 First official language - English 41 33 11 9 5 0 0 75 15 1892
2017 First official language - French 33 41 12 7 5 1 1 76 12 803
2014 First official language - English 41 34 10 8 7 1 0 75 14 2066
2014 First official language - French 34 40 12 9 4 0 0 74 13 891

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 23 11 5 5 1 1 78 10 2132
2020 First official language - French 49 25 15 4 3 2 1 77 8 726

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 28 9 6 4 1 0 80 10 2136
2020 First official language - French 49 32 12 5 2 1 0 81 7 727
2019 First official language - English 46 30 10 9 4 1 0 76 14 2081
2019 First official language - French 44 34 11 5 5 0 0 79 10 730
2018 First official language - English 42 32 11 9 4 0 0 75 13 1955
2018 First official language - French 39 36 13 7 5 0 0 75 12 677
2017 First official language - English 45 30 10 8 5 1 0 76 14 1891
2017 First official language - French 39 37 12 7 4 0 1 76 11 804
2014 First official language - English 43 31 10 9 6 1 0 74 15 2065
2014 First official language - French 37 39 11 8 4 1 0 77 12 891

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 2139
2020 First official language - French 41 59 727

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 15 7 2 1 4 11 89 3 2135
2020 First official language - French 57 22 6 2 1 5 8 90 3 727

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 60 24 7 5 4 0 0 84 9 2137
2020 First official language - French 57 26 9 6 2 1 0 83 7 727
2019 First official language - English 52 27 10 7 4 0 0 79 11 2095
2019 First official language - French 48 32 11 5 4 0 0 80 9 734
2018 First official language - English 49 27 10 8 5 1 0 76 13 1966
2018 First official language - French 43 32 14 7 4 0 0 75 12 678
2017 First official language - English 51 26 10 7 6 0 0 77 13 1893
2017 First official language - French 44 32 11 6 5 0 0 77 11 804
2014 First official language - English 49 27 11 6 6 1 0 77 12 2066
2014 First official language - French 43 33 12 8 4 0 0 76 12 891
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 29 11 5 4 9 0 77 10 2133
2020 First official language - French 33 31 15 6 2 13 0 73 10 727
2019 First official language - English 33 30 15 9 6 8 0 68 15 2094
2019 First official language - French 26 32 18 9 5 10 0 64 16 734
2018 First official language - English 30 30 17 9 7 7 0 65 17 1972
2018 First official language - French 21 34 18 11 6 10 0 62 18 681
2017 First official language - English 28 32 15 9 6 9 0 67 17 1895
2017 First official language - French 20 36 18 12 6 8 0 60 19 806
2014 First official language - English 25 31 16 10 6 11 0 64 18 2066
2014 First official language - French 16 37 21 10 4 11 1 60 16 891

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 33 14 8 6 2 0 71 14 2132
2020 First official language - French 32 35 16 10 4 4 0 69 14 728
2019 First official language - English 29 31 16 12 8 3 0 62 21 2089
2019 First official language - French 22 34 20 13 6 5 0 59 20 732
2018 First official language - English 25 34 17 13 9 2 0 60 23 1972
2018 First official language - French 19 34 19 16 8 4 0 56 25 681
2017 First official language - English 24 33 16 13 9 4 0 60 24 1890
2017 First official language - French 16 35 23 14 8 4 0 53 23 806
2014 First official language - English 21 31 18 16 11 3 0 53 28 2065
2014 First official language - French 14 33 26 16 8 3 0 49 25 891

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 33 18 13 6 5 0 61 20 2130
2020 First official language - French 22 35 18 12 4 8 0 63 17 725
2019 First official language - English 20 29 20 15 10 6 0 52 27 2082
2019 First official language - French 17 29 23 14 7 10 1 51 24 730
2018 First official language - English 17 29 20 18 11 5 0 49 30 1972
2018 First official language - French 13 28 24 18 9 8 0 45 29 680
2017 First official language - English 17 28 18 17 12 8 0 50 31 1894
2017 First official language - French 11 32 24 14 9 10 0 48 25 804
2014 First official language - English 13 27 19 20 14 7 0 43 36 2065
2014 First official language - French 9 30 27 17 10 7 1 41 29 891

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 36 14 14 8 3 0 63 23 2134
2020 First official language - French 23 42 17 11 4 2 0 67 16 727
2019 First official language - English 18 29 17 19 13 4 0 49 33 2088
2019 First official language - French 16 31 22 17 8 5 1 50 26 733
2018 First official language - English 15 29 18 21 13 3 0 46 36 1975
2018 First official language - French 12 30 24 19 12 3 0 43 32 681
2017 First official language - English 18 29 16 19 13 5 0 49 34 1896
2017 First official language - French 12 34 24 18 7 4 0 49 26 805
2014 First official language - English 14 29 17 21 15 3 0 45 38 2065
2014 First official language - French 9 35 25 19 9 3 1 45 29 891

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 25 15 4 2 8 2 77 7 2137
2020 First official language - French 36 29 20 8 4 2 0 67 13 728
2019 First official language - English 37 26 15 5 3 12 1 74 9 2092
2019 First official language - French 33 25 24 10 4 3 1 61 14 735
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 45 16 8 3 1 0 72 12 2135
2020 First official language - French 19 49 19 8 3 1 0 69 12 727
2019 First official language - English 20 43 18 12 4 2 0 65 17 2090
2019 First official language - French 18 42 24 11 3 2 0 61 15 733
2018 First official language - English 20 44 19 12 5 1 0 65 16 1974
2018 First official language - French 17 41 22 15 4 1 0 58 19 683
2017 First official language - English 23 41 18 11 4 2 0 66 16 1891
2017 First official language - French 17 42 23 11 4 2 0 60 16 803
2014 First official language - English 24 41 18 10 5 2 0 66 16 2067
2014 First official language - French 15 44 24 11 5 2 0 60 16 890

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 37 21 13 5 4 0 59 19 2114
2020 First official language - French 15 45 21 11 4 4 0 62 15 726
2019 First official language - English 14 31 24 18 8 5 0 48 27 2079
2019 First official language - French 13 32 25 17 6 7 1 48 25 731

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 29 36 14 11 5 3 2 68 16 2130
2020 First official language - French 24 38 17 12 5 3 1 65 18 727
2019 First official language - English 29 36 14 11 5 3 1 68 17 2090
2019 First official language - French 24 37 14 13 6 4 2 65 20 735
2018 First official language - English 28 38 15 10 4 3 1 69 15 1974
2018 First official language - French 25 38 17 12 6 2 1 65 18 682
2017 First official language - English 32 36 13 10 5 4 1 71 15 1889
2017 First official language - French 26 44 11 11 4 4 1 73 16 800
2014 First official language - English 36 36 11 7 4 4 1 76 12 2064
2014 First official language - French 28 43 11 11 3 3 1 74 14 889

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 37 17 6 3 2 0 73 9 2129
2020 First official language - French 28 40 21 5 2 3 0 70 8 723
2019 First official language - English 30 35 20 9 4 2 0 67 13 2086
2019 First official language - French 26 40 19 8 4 3 0 68 12 731
2018 First official language - English 27 40 21 8 4 1 0 68 11 1968
2018 First official language - French 24 42 21 8 3 2 0 67 11 681

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 22 18 12 10 12 3 54 25 2128
2020 First official language - French 18 28 20 11 7 12 3 55 21 728
2019 First official language - English 21 21 19 12 12 12 3 49 28 2087
2019 First official language - French 17 24 20 12 10 12 4 50 27 734
2018 First official language - English 18 24 20 13 13 10 3 48 30 1975
2018 First official language - French 15 26 20 12 11 13 2 49 26 682
2017 First official language - English 18 22 16 14 14 13 3 48 34 1886
2017 First official language - French 13 25 19 15 11 13 5 46 31 805
2014 First official language - English 17 21 16 15 16 12 2 44 37 2064
2014 First official language - French 10 21 21 16 16 14 2 37 38 891

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 32 17 13 9 3 1 59 23 2132
2020 First official language - French 22 39 21 11 5 3 0 63 16 725
2019 First official language - English 22 30 17 16 12 3 0 54 29 2090
2019 First official language - French 20 36 21 13 8 3 0 58 21 733
2018 First official language - English 18 31 18 16 13 3 0 51 31 1973
2018 First official language - French 17 39 20 14 7 2 0 58 21 681
2017 First official language - English 21 30 16 16 13 4 0 53 30 1890
2017 First official language - French 18 41 18 12 8 3 0 61 20 804
2014 First official language - English 17 30 15 19 16 3 1 48 37 2066
2014 First official language - French 16 34 23 15 8 3 0 52 24 891

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 26 15 17 15 3 3 51 33 2136
2020 First official language - French 20 26 21 14 13 3 3 49 29 726
2019 First official language - English 21 25 14 16 19 3 3 49 36 2092
2019 First official language - French 18 27 18 15 16 3 4 48 33 735
2018 First official language - English 19 25 14 16 22 2 2 45 40 1975
2018 First official language - French 15 30 16 16 16 3 3 48 34 684
2017 First official language - English 18 23 13 18 22 3 3 44 42 1890
2017 First official language - French 13 26 18 18 18 3 3 42 39 806
2014 First official language - English 13 21 12 20 28 3 3 36 51 2064
2014 First official language - French 12 21 19 19 24 2 3 34 46 889

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 49 25 13 5 4 1 3 77 9 2138
2020 First official language - French 52 23 13 4 3 2 5 79 7 728
2019 First official language - English 51 24 13 4 3 1 4 79 7 2093
2019 First official language - French 52 22 13 5 2 1 4 79 8 733

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 27 14 6 4 1 3 76 10 2137
2020 First official language - French 49 27 13 5 2 2 3 80 7 726
2019 First official language - English 44 25 15 5 4 2 4 74 10 2083
2019 First official language - French 50 21 13 7 4 1 4 75 12 731

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 77 8 3 2 3 3 4 91 5 2133
2020 First official language - French 74 8 5 2 2 5 4 91 4 723
2019 First official language - English 75 8 4 2 3 4 4 91 5 2084
2019 First official language - French 74 7 5 3 2 3 5 89 6 730

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 76 10 3 1 1 2 7 94 2 2131
2020 First official language - French 71 12 5 1 1 4 7 92 2 727
2019 First official language - English 80 5 2 1 1 2 9 96 2 2080
2019 First official language - French 78 6 3 1 1 2 10 94 2 731

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 44 16 7 4 4 0 72 12 2137
2020 First official language - French 21 45 19 6 2 5 0 70 9 728
2019 First official language - English 21 43 19 9 4 3 0 67 14 2089
2019 First official language - French 21 40 21 9 5 5 1 64 14 733
2018 First official language - English 22 39 21 9 6 4 0 63 15 1981
2018 First official language - French 18 42 24 7 4 4 0 63 12 683
2017 First official language - English 23 39 17 10 6 5 1 65 17 1889
2017 First official language - French 15 40 23 11 5 6 1 59 17 807

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 38 11 6 3 3 0 80 9 2132
2020 First official language - French 35 44 13 4 2 3 0 81 5 724
2019 First official language - English 37 36 14 7 3 3 0 75 10 2076
2019 First official language - French 36 40 13 5 3 3 0 79 8 727
2018 First official language - English 40 39 12 4 3 2 0 81 7 1968
2018 First official language - French 35 46 13 3 2 2 0 82 5 678
2017 First official language - English 40 39 12 4 2 3 0 82 7 1892
2017 First official language - French 34 43 13 4 2 4 0 81 6 807
2014 First official language - English 43 35 11 4 3 3 0 81 8 2063
2014 First official language - French 31 45 15 4 2 4 1 79 6 890

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 35 11 5 2 6 0 79 8 2129
2020 First official language - French 38 40 12 3 1 5 1 83 4 727
2019 First official language - English 41 34 13 5 2 4 0 79 7 2080
2019 First official language - French 40 39 12 3 2 5 0 83 5 731
2018 First official language - English 40 36 14 4 2 4 0 79 6 1972
2018 First official language - French 34 44 14 3 2 3 0 81 5 678
2017 First official language - English 39 34 14 3 2 7 0 78 6 1888
2017 First official language - French 30 44 15 3 2 6 0 79 5 806
2014 First official language - English 44 32 13 3 2 7 0 81 5 2065
2014 First official language - French 32 44 13 3 1 6 1 82 4 891

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 30 15 7 3 10 1 71 11 2139
2020 First official language - French 32 35 19 2 2 9 1 74 5 726

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 30 10 5 3 5 2 80 9 2128
2020 First official language - French 42 34 10 4 2 5 2 82 7 726

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 56 29 7 4 3 1 0 86 7 2129
2020 First official language - French 53 36 7 3 1 1 0 89 4 726
2019 First official language - English 50 31 10 5 3 0 0 82 8 2088
2019 First official language - French 47 38 8 4 2 0 0 86 6 732
2018 First official language - English 47 35 10 4 3 0 0 83 7 1971
2018 First official language - French 43 43 9 3 2 0 0 87 5 680
2017 First official language - English 47 34 10 6 3 0 0 82 9 1892
2017 First official language - French 39 46 9 4 2 1 0 85 6 807
2014 First official language - English 47 32 11 6 3 1 0 80 9 2063
2014 First official language - French 37 45 11 5 2 1 0 82 7 889

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 45 31 13 6 4 1 0 77 10 2127
2020 First official language - French 43 35 14 5 2 0 0 78 7 725
2019 First official language - English 40 32 14 8 5 1 0 73 13 2091
2019 First official language - French 38 32 16 8 4 1 0 71 12 729
2018 First official language - English 38 32 16 8 5 1 0 70 13 1970
2018 First official language - French 35 35 18 7 4 1 0 71 10 681
2017 First official language - English 37 33 14 9 5 1 0 71 15 1893
2017 First official language - French 31 37 20 6 5 1 0 69 11 805
2014 First official language - English 30 34 16 12 7 1 0 64 19 2067
2014 First official language - French 24 41 22 9 4 0 0 65 13 890

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 34 13 6 3 1 0 78 10 2111
2020 First official language - French 41 38 14 5 2 1 0 79 7 719
2019 First official language - English 38 34 14 9 5 0 0 72 14 2084
2019 First official language - French 37 35 16 8 4 0 0 72 12 729
2018 First official language - English 35 37 15 8 4 0 0 72 13 1965
2018 First official language - French 34 37 18 7 4 0 0 72 11 673
2017 First official language - English 36 36 14 9 5 0 0 72 14 1892
2017 First official language - French 29 40 19 8 4 1 0 69 12 806
2014 First official language - English 29 35 16 12 7 0 0 65 19 2067
2014 First official language - French 24 40 23 9 4 0 0 64 13 888

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 25 16 9 5 4 1 68 15 2132
2020 First official language - French 38 26 19 10 4 3 1 66 14 727
2019 First official language - English 35 24 19 11 7 3 1 61 19 2092
2019 First official language - French 34 25 20 10 6 4 1 62 17 733
2018 First official language - English 32 28 19 11 6 2 1 62 18 1967
2018 First official language - French 31 28 18 11 7 4 2 63 19 680
2017 First official language - English 33 26 18 11 7 5 1 62 19 1889
2017 First official language - French 28 29 18 12 6 4 1 61 19 807
2014 First official language - English 30 25 20 11 8 4 1 59 20 2063
2014 First official language - French 24 30 20 12 8 5 1 58 21 891
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 First official language - English 27 39 34 2137
2020 First official language - French 25 45 30 727
2019 First official language - English 30 36 34 2096
2019 First official language - French 30 40 30 735
2018 First official language - English 28 40 33 1981
2018 First official language - French 27 42 31 684
2017 First official language - English 27 39 34 1895
2017 First official language - French 28 43 29 806
2014 First official language - English 27 38 36 2064
2014 First official language - French 27 44 29 890

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 First official language - English 18 23 35 4 14 6 561
2020 First official language - French 25 19 34 6 8 8 179
2019 First official language - English 14 21 30 9 19 6 613
2019 First official language - French 22 18 35 7 12 6 224
2018 First official language - English 19 19 35 6 16 5 545
2018 First official language - French 21 26 31 6 8 8 185
2017 First official language - English 16 17 34 7 19 7 495
2017 First official language - French 23 18 40 4 11 4 224
2014 First official language - English 18 23 32 12 9999 15 552
2014 First official language - French 18 21 42 9 9999 10 243
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 2134
2020 First official language - French 8 92 725
2019 First official language - English 12 88 2086
2019 First official language - French 9 91 733
2018 First official language - English 13 87 1977
2018 First official language - French 11 89 678

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 45 55 194
2020 First official language - French 51 49 57
2019 First official language - English 48 52 255
2019 First official language - French 40 60 69
2018 First official language - English 47 53 256
2018 First official language - French 48 52 78

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 66 34 194
2020 First official language - French 60 40 57
2019 First official language - English 62 38 255
2019 First official language - French 65 35 69
2018 First official language - English 63 37 256
2018 First official language - French 63 37 78

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 194
2020 First official language - French 9 91 57
2019 First official language - English 7 93 255
2019 First official language - French 8 92 69
2018 First official language - English 10 90 256
2018 First official language - French 17 83 78

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 194
2020 First official language - French 0 100 57
2019 First official language - English 0 100 255
2019 First official language - French 0 100 69

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 6 94 256
2018 First official language - French 6 94 78

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 41 59 194
2020 First official language - French 43 57 57
2019 First official language - English 37 63 253
2019 First official language - French 30 70 69
2018 First official language - English 39 61 256
2018 First official language - French 38 62 78

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 38 62 194
2020 First official language - French 44 56 57
2019 First official language - English 40 60 253
2019 First official language - French 39 61 69
2018 First official language - English 43 57 256
2018 First official language - French 43 57 78

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 54 46 194
2020 First official language - French 43 57 57
2019 First official language - English 46 54 253
2019 First official language - French 45 55 69
2018 First official language - English 47 53 256
2018 First official language - French 49 51 78

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 46 54 194
2020 First official language - French 41 59 57
2019 First official language - English 44 56 253
2019 First official language - French 41 59 69
2018 First official language - English 40 60 256
2018 First official language - French 40 60 78

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 35 65 194
2020 First official language - French 46 54 57
2019 First official language - English 34 66 253
2019 First official language - French 34 66 69
2018 First official language - English 37 63 256
2018 First official language - French 37 63 78

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 48 52 194
2020 First official language - French 47 53 57
2019 First official language - English 50 50 253
2019 First official language - French 53 47 69
2018 First official language - English 48 52 256
2018 First official language - French 43 57 78

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 33 67 194
2020 First official language - French 35 65 57
2019 First official language - English 32 68 253
2019 First official language - French 34 66 69
2018 First official language - English 28 72 256
2018 First official language - French 28 72 78

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 8 92 256
2018 First official language - French 8 92 78

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 14 86 194
2020 First official language - French 16 84 57
2019 First official language - English 11 89 253
2019 First official language - French 10 90 69
2018 First official language - English 11 89 256
2018 First official language - French 14 86 78

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 52 48 194
2020 First official language - French 48 52 57
2019 First official language - English 48 52 253
2019 First official language - French 41 59 69
2018 First official language - English 43 57 256
2018 First official language - French 45 55 78

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 23 77 194
2020 First official language - French 33 67 57
2019 First official language - English 23 77 253
2019 First official language - French 13 87 69
2018 First official language - English 22 78 256
2018 First official language - French 17 83 78

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 194
2020 First official language - French 16 84 57
2019 First official language - English 11 89 253
2019 First official language - French 11 89 69
2018 First official language - English 13 87 256
2018 First official language - French 11 89 78

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 49 51 194
2020 First official language - French 62 38 57
2019 First official language - English 58 42 253
2019 First official language - French 58 42 69
2018 First official language - English 54 46 254
2018 First official language - French 62 38 78

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 21 79 194
2020 First official language - French 34 66 57
2019 First official language - English 22 78 253
2019 First official language - French 25 75 69
2018 First official language - English 22 78 254
2018 First official language - French 32 68 78

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 194
2020 First official language - French 14 86 57
2018 First official language - English 6 94 254
2018 First official language - French 7 93 78

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 19 81 194
2020 First official language - French 31 69 57
2019 First official language - English 21 79 253
2019 First official language - French 27 73 69
2018 First official language - English 20 80 254
2018 First official language - French 14 86 78

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 194
2020 First official language - French 11 89 57
2019 First official language - English 12 88 253
2019 First official language - French 9 91 69
2018 First official language - English 6 94 254
2018 First official language - French 10 90 78

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 7 93 194
2020 First official language - French 16 84 57
2019 First official language - English 8 92 253
2019 First official language - French 12 88 69

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 253
2019 First official language - French 8 92 69
2018 First official language - English 12 88 254
2018 First official language - French 14 86 78

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 11 89 194
2020 First official language - French 16 84 57
2019 First official language - English 11 89 253
2019 First official language - French 7 93 69
2018 First official language - English 9 91 254
2018 First official language - French 8 92 78

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 35 65 194
2020 First official language - French 16 84 57
2019 First official language - English 24 76 253
2019 First official language - French 23 77 69
2018 First official language - English 27 73 254
2018 First official language - French 17 83 78

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 179
2020 First official language - French 16 84 48
2019 First official language - English 6 94 233
2019 First official language - French 12 88 61
2018 First official language - English 10 90 244
2018 First official language - French 14 86 74

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 18 82 179
2020 First official language - French 21 79 48
2019 First official language - English 19 81 233
2019 First official language - French 17 83 61
2018 First official language - English 18 82 244
2018 First official language - French 18 82 74

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 179
2020 First official language - French 14 86 48
2019 First official language - English 9 91 233
2019 First official language - French 8 92 61
2018 First official language - English 11 89 244
2018 First official language - French 15 85 74

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 179
2020 First official language - French 10 90 48
2019 First official language - English 6 94 233
2019 First official language - French 9 91 61
2018 First official language - English 9 91 244
2018 First official language - French 7 93 74

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 179
2020 First official language - French 12 88 48
2019 First official language - English 11 89 233
2019 First official language - French 12 88 61
2018 First official language - English 8 92 244
2018 First official language - French 17 83 74

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 233
2019 First official language - French 13 87 61
2018 First official language - English 7 93 244
2018 First official language - French 14 86 74

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 179
2020 First official language - French 19 81 48
2018 First official language - English 11 89 244
2018 First official language - French 10 90 74

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 179
2020 First official language - French 10 90 48
2019 First official language - English 10 90 233
2019 First official language - French 13 87 61
2018 First official language - English 10 90 244
2018 First official language - French 8 92 74

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 39 61 179
2020 First official language - French 25 75 48
2019 First official language - English 32 68 233
2019 First official language - French 19 81 61
2018 First official language - English 32 68 244
2018 First official language - French 28 72 74

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 12 88 179
2020 First official language - French 11 89 48
2019 First official language - English 9 91 233
2019 First official language - French 15 85 61
2018 First official language - English 7 93 244
2018 First official language - French 14 86 74

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 54 46 179
2020 First official language - French 45 55 48
2019 First official language - English 49 51 233
2019 First official language - French 46 54 61
2018 First official language - English 48 52 244
2018 First official language - French 39 61 74

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 62 38 179
2020 First official language - French 54 46 48
2019 First official language - English 57 43 233
2019 First official language - French 41 59 61
2018 First official language - English 58 42 244
2018 First official language - French 42 58 74

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 233
2019 First official language - French 8 92 61

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 233
2019 First official language - French 14 86 61
2018 First official language - English 10 90 244
2018 First official language - French 10 90 74

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 18 14 15 6 4 34 8 55 19 2136
2020 First official language - French 15 15 15 5 3 39 8 57 14 726
2019 First official language - English 17 13 17 7 7 30 8 49 22 2091
2019 First official language - French 14 16 17 6 5 34 10 53 18 733
2018 First official language - English 15 16 21 7 6 30 6 48 20 1975
2018 First official language - French 12 16 19 7 5 34 7 47 20 681
2017 First official language - English 15 16 18 7 7 30 8 49 22 1891
2017 First official language - French 12 20 19 4 6 32 7 52 17 806
2014 First official language - English 17 18 17 7 6 27 8 53 20 2066
2014 First official language - French 11 16 17 6 4 37 9 50 19 891

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 31 13 6 3 12 1 74 11 2133
2020 First official language - French 31 34 17 4 2 11 1 74 7 727
2019 First official language - English 33 28 17 7 5 10 1 69 13 2092
2019 First official language - French 29 34 15 5 4 12 1 72 10 733
2018 First official language - English 30 32 18 6 4 9 1 69 12 1971
2018 First official language - French 25 36 21 5 4 10 1 67 9 679
2017 First official language - English 31 30 16 6 6 10 1 69 14 1891
2017 First official language - French 24 40 16 5 4 10 1 72 10 805
2014 First official language - English 30 28 18 6 5 13 1 67 12 2063
2014 First official language - French 20 35 19 5 3 16 1 67 10 890
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 6 94 2136
2020 First official language - French 6 94 727
2019 First official language - English 7 93 2090
2019 First official language - French 5 95 731
2018 First official language - English 7 93 1974
2018 First official language - French 8 92 683

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 36 64 138
2020 First official language - French 43 57 43
2019 First official language - English 47 53 143
2019 First official language - French 37 63 35
2018 First official language - English 48 52 142
2018 First official language - French 45 55 54

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 74 26 138
2020 First official language - French 79 21 43
2019 First official language - English 79 21 143
2019 First official language - French 79 21 35
2018 First official language - English 78 22 142
2018 First official language - French 79 21 54

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 138
2020 First official language - French 0 100 43
2019 First official language - English 0 100 143
2019 First official language - French 0 100 35
2018 First official language - English 0 100 142
2018 First official language - French 0 100 54

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 143
2019 First official language - French 0 100 35

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 143
2019 First official language - French 0 100 35

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 25 75 138
2020 First official language - French 17 83 43
2018 First official language - English 20 80 142
2018 First official language - French 9 91 52

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 20 80 138
2020 First official language - French 18 82 43
2019 First official language - English 21 79 141
2019 First official language - French 18 82 35
2018 First official language - English 26 74 142
2018 First official language - French 21 79 52

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 141
2019 First official language - French 0 100 35

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 35 65 138
2020 First official language - French 23 77 43
2019 First official language - English 37 63 141
2019 First official language - French 14 86 35
2018 First official language - English 26 74 142
2018 First official language - French 17 83 52

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 31 69 138
2020 First official language - French 25 75 43
2019 First official language - English 32 68 141
2019 First official language - French 32 68 35
2018 First official language - English 35 65 142
2018 First official language - French 30 70 52

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 4 96 142
2018 First official language - French 0 100 52

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 23 77 138
2020 First official language - French 21 79 43
2019 First official language - English 10 90 141
2019 First official language - French 15 85 35
2018 First official language - English 15 85 142
2018 First official language - French 17 83 52

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 19 81 142
2018 First official language - French 12 88 52

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 0 100 138
2020 First official language - French 0 100 43
2019 First official language - English 0 100 141
2019 First official language - French 0 100 35
2018 First official language - English 0 100 142
2018 First official language - French 0 100 52

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 15 85 138
2020 First official language - French 12 88 43
2019 First official language - English 12 88 141
2019 First official language - French 22 78 35
2018 First official language - English 9 91 142
2018 First official language - French 26 74 52

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 24 76 138
2020 First official language - French 40 60 43
2019 First official language - English 20 80 139
2019 First official language - French 40 60 35
2018 First official language - English 32 68 142
2018 First official language - French 29 71 54

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 15 85 138
2020 First official language - French 19 81 43
2019 First official language - English 6 94 139
2019 First official language - French 14 86 35
2018 First official language - English 13 87 142
2018 First official language - French 18 82 54

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 4 96 138
2020 First official language - French 11 89 43

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 13 87 138
2020 First official language - French 30 70 43
2019 First official language - English 15 85 139
2019 First official language - French 24 76 35
2018 First official language - English 12 88 142
2018 First official language - French 15 85 54

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 5 95 138
2020 First official language - French 14 86 43

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 58 42 138
2020 First official language - French 40 60 43
2019 First official language - English 59 41 139
2019 First official language - French 43 57 35
2018 First official language - English 54 46 142
2018 First official language - French 52 48 54

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 16 84 135
2018 First official language - French 16 84 50

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 6 94 135
2018 First official language - French 12 88 50

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 10 90 130
2020 First official language - French 17 83 37
2018 First official language - English 15 85 135
2018 First official language - French 14 86 50

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 31 69 130
2020 First official language - French 28 72 37
2018 First official language - English 34 66 135
2018 First official language - French 25 75 50

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 51 49 130
2020 First official language - French 40 60 37
2018 First official language - English 53 47 135
2018 First official language - French 50 50 50

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 66 34 130
2020 First official language - French 79 21 37
2018 First official language - English 66 34 135
2018 First official language - French 60 40 50

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 12 17 3 3 39 7 57 11 2126
2020 First official language - French 16 15 18 3 2 41 6 57 9 726
2019 First official language - English 19 12 20 4 4 35 7 53 13 2091
2019 First official language - French 17 15 19 2 2 37 8 58 8 730
2018 First official language - English 16 14 22 4 3 34 6 51 11 1973
2018 First official language - French 14 15 21 4 2 37 6 52 11 680
2017 First official language - English 15 14 19 3 3 38 7 54 11 1891
2017 First official language - French 13 19 18 3 3 37 6 58 10 806
2014 First official language - English 16 14 19 3 3 37 7 55 11 2066
2014 First official language - French 11 15 17 3 2 44 7 54 11 891

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 30 16 4 3 12 1 74 8 2132
2020 First official language - French 31 33 17 3 2 13 1 74 6 726
2019 First official language - English 34 27 17 4 3 13 1 72 8 2086
2019 First official language - French 30 31 17 4 2 15 1 74 6 728
2018 First official language - English 31 31 19 3 3 13 1 71 7 1977
2018 First official language - French 26 34 21 3 2 13 1 69 6 679
2017 First official language - English 33 28 17 3 3 15 2 73 7 1890
2017 First official language - French 25 38 16 3 2 13 2 75 6 804
2014 First official language - English 30 29 17 3 3 17 1 72 6 2065
2014 First official language - French 20 35 18 3 2 21 2 70 6 890
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 28 15 7 7 0 2 70 15 2134
2020 First official language - French 46 23 17 8 5 0 3 70 13 725

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 35 29 19 8 7 0 1 65 16 2132
2020 First official language - French 29 29 21 12 8 0 1 58 21 726
2019 First official language - English 25 28 21 11 14 0 1 54 25 2094
2019 First official language - French 22 28 21 12 15 0 1 51 28 733
2018 First official language - English 22 29 21 12 14 1 1 52 27 1980
2018 First official language - French 17 27 27 12 15 0 2 44 28 682
2017 First official language - English 27 28 19 11 12 0 2 56 24 1888
2017 First official language - French 23 22 24 13 14 0 3 46 29 803

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 27 28 15 10 0 0 46 26 2136
2020 First official language - French 16 25 30 17 10 0 0 42 28 725
2019 First official language - English 19 31 25 15 9 0 1 51 24 2085
2019 First official language - French 20 29 26 15 9 0 1 50 24 731
2018 First official language - English 16 28 28 17 11 0 1 44 28 1978
2018 First official language - French 14 26 27 18 14 0 0 40 32 682
2017 First official language - English 20 27 25 16 11 0 1 47 27 1889
2017 First official language - French 17 26 28 17 12 0 1 43 29 805

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 32 20 11 7 1 1 62 18 2125
2020 First official language - French 22 31 26 11 8 0 1 54 20 723
2019 First official language - English 30 32 20 11 6 0 1 63 17 2080
2019 First official language - French 26 32 23 12 7 0 1 59 19 731
2018 First official language - English 22 35 21 13 8 0 1 58 21 1970
2018 First official language - French 18 27 29 14 10 1 1 46 24 678
2017 First official language - English 28 30 20 12 7 1 2 60 20 1888
2017 First official language - French 19 28 26 17 9 0 1 48 26 801

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 22 24 22 16 13 1 1 48 30 2125
2020 First official language - French 18 26 25 17 11 1 2 45 29 718
2019 First official language - English 21 27 22 16 13 1 1 49 29 2080
2019 First official language - French 22 25 23 17 12 0 2 48 29 722
2018 First official language - English 17 23 25 19 14 1 1 41 34 1970
2018 First official language - French 16 22 29 18 13 0 1 38 32 680
2017 First official language - English 19 22 25 17 15 1 2 41 33 1890
2017 First official language - French 16 23 23 22 14 1 2 40 37 804

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 26 16 8 6 1 3 69 15 2123
2020 First official language - French 37 25 19 9 5 0 4 65 15 722
2019 First official language - English 46 27 13 6 4 0 3 76 10 2081
2019 First official language - French 47 23 15 7 3 0 5 74 10 728
2018 First official language - English 41 25 16 8 5 1 5 70 13 1974
2018 First official language - French 40 24 17 8 5 0 7 68 14 677
2017 First official language - English 40 26 14 8 5 1 7 72 13 1887
2017 First official language - French 38 24 16 8 4 0 10 68 13 803

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 25 27 24 12 11 0 1 52 24 2128
2020 First official language - French 29 26 24 11 9 0 1 56 20 722
2019 First official language - English 31 30 20 11 8 0 1 61 19 2079
2019 First official language - French 33 30 20 9 7 0 1 64 16 732
2018 First official language - English 28 28 23 11 9 0 1 56 21 1974
2018 First official language - French 30 28 21 11 9 0 1 59 20 677
2017 First official language - English 28 29 22 12 7 0 0 58 20 1888
2017 First official language - French 32 28 22 11 6 0 1 61 17 803

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 34 23 16 9 10 0 8 62 21 2134
2020 First official language - French 33 23 18 10 7 1 8 62 18 725

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 33 36 19 7 4 1 1 70 11 2131
2020 First official language - French 33 36 19 9 2 1 1 70 11 726
2019 First official language - English 27 36 21 8 6 1 1 64 14 2087
2019 First official language - French 29 34 21 10 4 0 1 64 14 731
2018 First official language - English 23 35 26 9 5 1 1 59 15 1967
2018 First official language - French 25 34 25 10 5 1 1 59 15 677
2017 First official language - English 28 31 22 11 6 1 1 60 17 1883
2017 First official language - French 26 31 21 14 4 0 2 59 19 803

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 36 22 9 5 1 1 64 14 2133
2020 First official language - French 31 34 21 8 4 0 1 66 12 724
2019 First official language - English 24 35 23 10 6 1 1 60 17 2087
2019 First official language - French 27 33 23 12 5 0 0 61 17 731
2018 First official language - English 20 34 25 13 6 1 1 55 19 1968
2018 First official language - French 21 33 25 15 5 0 1 55 20 679
2017 First official language - English 25 32 22 13 7 1 1 58 20 1884
2017 First official language - French 21 30 25 14 7 1 2 52 22 803

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 32 34 19 8 6 0 1 67 14 2126
2020 First official language - French 34 34 18 9 4 0 0 69 13 724
2019 First official language - English 27 33 21 11 6 0 1 61 18 2085
2019 First official language - French 30 32 20 11 7 0 0 62 18 724
2018 First official language - English 25 31 25 12 6 0 1 57 18 1968
2018 First official language - French 22 33 25 12 6 1 1 56 18 679
2017 First official language - English 29 29 22 11 7 1 1 59 18 1887
2017 First official language - French 25 32 23 14 5 1 1 58 19 804

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 28 13 7 6 1 0 74 12 2126
2020 First official language - French 43 28 17 7 5 1 1 72 12 721
2019 First official language - English 43 26 16 9 6 0 1 69 15 2082
2019 First official language - French 45 24 16 8 6 0 1 69 15 730

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 30 25 12 7 0 0 57 19 2129
2020 First official language - French 28 31 25 9 6 0 0 60 16 725

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 28 35 21 10 5 0 0 63 15 2124
2020 First official language - French 29 33 23 11 3 0 0 63 14 725
2019 First official language - English 35 35 18 8 4 0 1 70 12 2073
2019 First official language - French 36 30 18 10 5 0 1 67 15 724
2018 First official language - English 27 34 22 10 5 0 1 62 16 1962
2018 First official language - French 27 31 23 11 5 0 1 60 17 672
2017 First official language - English 30 34 19 9 5 1 1 65 15 1884
2017 First official language - French 30 31 20 12 6 0 2 62 18 802

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 43 32 15 6 2 0 1 77 8 2125
2020 First official language - French 52 28 14 3 1 0 2 81 4 719
2019 First official language - English 56 24 11 5 3 0 1 81 7 2073
2019 First official language - French 61 21 11 4 2 1 2 83 6 728
2018 First official language - English 51 26 12 5 4 0 2 79 9 1962
2018 First official language - French 54 22 14 5 2 1 2 78 7 669
2017 First official language - English 57 23 12 4 2 0 1 81 6 1890
2017 First official language - French 61 21 10 4 2 0 3 84 6 808

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 27 38 22 8 5 0 0 66 13 2125
2020 First official language - French 33 37 20 7 2 0 1 71 9 722

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 71 16 5 2 1 1 5 92 3 2127
2020 First official language - French 66 20 6 2 0 1 5 91 3 720
2019 First official language - English 78 9 4 1 1 1 6 93 2 2081
2019 First official language - French 76 9 5 1 1 1 7 92 3 720
2018 First official language - English 73 13 5 2 2 1 5 92 3 1964
2018 First official language - French 69 15 7 2 1 1 6 90 3 676

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 79 8 4 2 3 1 3 91 5 2122
2020 First official language - French 78 10 5 2 2 0 2 91 4 718
2019 First official language - English 73 12 6 3 3 1 2 87 7 2085
2019 First official language - French 75 11 4 4 3 0 2 89 7 728
2018 First official language - English 70 14 5 3 4 1 3 87 7 1965
2018 First official language - French 67 16 7 3 3 1 3 86 7 678
2017 First official language - English 72 12 6 4 3 1 2 87 7 1890
2017 First official language - French 71 13 6 3 4 1 3 87 7 807

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 66 22 6 3 1 0 1 89 5 2123
2020 First official language - French 69 18 8 3 1 0 2 88 4 718
2019 First official language - English 58 27 10 3 2 0 1 85 5 2081
2019 First official language - French 59 23 10 4 2 0 1 83 6 730
2018 First official language - English 54 29 10 3 3 0 1 84 6 1977
2018 First official language - French 53 25 13 5 3 0 1 79 7 676
2017 First official language - English 55 29 9 3 2 0 1 85 6 1892
2017 First official language - French 56 26 9 5 2 0 2 84 8 808

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 66 18 7 4 4 0 1 85 8 2126
2020 First official language - French 69 15 8 3 3 0 1 86 6 719
2019 First official language - English 59 20 10 6 4 0 1 80 10 2080
2019 First official language - French 62 19 7 6 4 0 1 82 10 726
2018 First official language - English 52 22 13 6 5 0 1 75 12 1968
2018 First official language - French 55 20 11 7 5 0 1 77 11 673
2017 First official language - English 58 19 11 6 5 1 1 78 11 1893
2017 First official language - French 61 19 8 6 5 0 2 81 11 806

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 63 12 4 1 1 0 17 92 2 2131
2020 First official language - French 65 11 5 2 1 0 15 90 4 722
2019 First official language - English 62 13 5 1 1 0 18 91 2 2072
2019 First official language - French 61 11 7 3 1 1 17 87 5 721
2018 First official language - English 55 14 6 1 1 0 23 89 3 1958
2018 First official language - French 53 15 7 3 1 0 20 85 6 669
2017 First official language - English 56 15 4 1 1 0 22 91 3 1889
2017 First official language - French 57 14 4 2 1 0 21 91 4 804

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 16 5 1 1 0 4 93 2 2132
2020 First official language - French 76 13 5 1 0 0 4 93 2 727
2019 First official language - English 75 14 5 1 1 0 4 93 2 2082
2019 First official language - French 76 13 4 1 1 0 5 94 2 726
2018 First official language - English 70 17 5 1 0 0 5 92 2 1966
2018 First official language - French 70 14 6 2 1 1 7 91 3 674
2017 First official language - English 72 15 4 1 1 0 7 93 2 1882
2017 First official language - French 72 13 4 2 1 0 8 92 3 804

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 67 17 7 3 4 0 2 86 7 2133
2020 First official language - French 77 12 5 2 3 0 2 90 5 724
2019 First official language - English 72 13 5 3 4 0 2 88 7 2088
2019 First official language - French 75 11 4 4 3 0 4 89 7 731
2018 First official language - English 67 15 7 3 5 0 3 85 8 1969
2018 First official language - French 70 12 5 4 4 1 5 87 8 675
2017 First official language - English 66 15 7 4 5 1 3 84 9 1894
2017 First official language - French 68 14 6 3 3 0 5 86 7 808

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 46 30 15 4 3 0 2 77 7 2132
2020 First official language - French 54 26 12 6 2 0 1 81 7 728
2019 First official language - English 55 28 11 3 1 1 1 84 4 2081
2019 First official language - French 60 21 11 3 2 0 2 83 5 727
2018 First official language - English 49 29 14 4 1 0 2 80 5 1967
2018 First official language - French 50 27 14 4 2 0 3 79 6 677
2017 First official language - English 50 30 12 3 2 1 3 83 4 1893
2017 First official language - French 55 27 11 4 1 0 2 84 5 806

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 24 43 23 6 3 0 0 68 9 2138
2020 First official language - French 30 41 21 6 1 0 0 72 7 726

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 12 35 35 13 4 0 0 48 18 2131
2020 First official language - French 13 33 38 13 3 0 0 46 16 727
2019 First official language - English 16 37 33 10 4 0 0 54 14 2094
2019 First official language - French 16 33 34 14 4 0 0 49 17 735
2018 First official language - English 13 33 36 13 4 0 0 47 17 1978
2018 First official language - French 11 31 40 14 4 0 0 41 19 683
2017 First official language - English 13 32 36 13 6 0 0 45 19 1896
2017 First official language - French 11 29 40 15 4 0 0 40 20 808

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 11 20 38 23 8 0 0 31 31 2123
2020 First official language - French 7 19 38 24 11 0 0 35 27 723
2019 First official language - English 8 18 39 25 10 0 0 35 25 2076
2019 First official language - French 6 18 34 29 13 0 0 42 24 730
2018 First official language - English 8 19 40 23 10 0 0 33 27 1958
2018 First official language - French 7 18 37 24 13 0 0 37 25 679
2017 First official language - English 7 20 38 25 10 0 0 35 27 1891
2017 First official language - French 6 18 37 25 15 0 0 39 24 804

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 38 42 10 5 2 2 0 82 7 2139
2020 First official language - French 38 44 12 2 1 2 0 84 3 724
2019 First official language - English 30 43 14 7 3 3 0 75 11 2088
2019 First official language - French 29 44 15 5 3 3 0 75 9 732
2018 First official language - English 27 44 15 8 3 2 0 73 12 1978
2018 First official language - French 26 45 17 6 3 2 0 73 9 680
2017 First official language - English 24 42 15 10 5 5 0 69 15 1893
2017 First official language - French 20 44 19 8 4 4 0 67 13 805

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 34 13 8 5 4 0 73 13 2128
2020 First official language - French 36 37 15 7 2 3 0 75 10 727

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 40 29 10 11 8 1 1 70 20 2132
2020 First official language - French 41 31 12 10 4 2 0 74 14 725

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 26 11 4 3 4 1 81 7 2132
2020 First official language - French 50 31 10 3 2 3 1 84 5 723

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 35 14 9 5 2 0 72 14 2135
2020 First official language - French 36 39 13 7 3 1 0 76 11 727
2019 First official language - English 27 34 17 13 7 2 0 62 21 2090
2019 First official language - French 27 37 18 10 5 2 0 66 16 732
2018 First official language - English 24 36 18 14 7 2 0 61 21 1973
2018 First official language - French 22 41 18 12 5 1 0 64 18 683
2017 First official language - English 21 38 15 14 9 3 0 61 24 1894
2017 First official language - French 16 45 17 14 6 1 0 62 20 804

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 44 42 7 6 1 0 0 86 7 2139
2020 First official language - French 38 45 11 4 1 1 0 84 5 728

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 47 37 9 5 2 1 0 84 7 2130
2020 First official language - French 38 45 9 4 1 1 0 85 6 724

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 36 37 17 6 2 1 1 75 8 2128
2020 First official language - French 30 42 18 5 1 1 2 75 7 722

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 31 10 3 2 1 2 85 5 2131
2020 First official language - French 43 40 11 2 1 2 2 86 2 725

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 73 13 4 0 0 6 3 95 0 2130
2020 First official language - French 69 24 4 1 0 1 1 95 1 726

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 53 32 7 4 1 3 0 88 5 2131
2020 First official language - French 53 36 7 2 1 2 1 91 2 724

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 55 27 8 5 3 1 0 84 8 2126
2020 First official language - French 50 31 10 5 2 1 0 82 8 723

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 62 26 6 3 2 1 1 89 4 2136
2020 First official language - French 53 32 8 3 0 2 1 88 4 726

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 21 47 16 12 2 1 1 70 15 622
2020 First official language - French 22 53 12 8 2 1 0 77 11 237
2019 First official language - English 19 44 15 12 4 4 3 67 17 602
2019 First official language - French 18 45 16 10 5 3 2 67 16 237

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 96 4 623
2020 First official language - French 98 2 237

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 19 39 18 16 6 1 1 59 22 597
2020 First official language - French 26 32 22 14 5 0 0 59 18 233
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 8 92 2122
2020 First official language - French 7 93 719

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 9 91 2127
2020 First official language - French 11 89 724
2019 First official language - English 12 88 2091
2019 First official language - French 11 89 734
2017 First official language - English 14 86 1894
2017 First official language - French 14 86 806
2014 First official language - English 12 88 2059
2014 First official language - French 10 90 891

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 43 57 197
2020 First official language - French 34 66 76

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 78 22 197
2020 First official language - French 88 12 76
2019 First official language - English 83 17 254
2019 First official language - French 80 20 81
2017 First official language - English 80 20 265
2017 First official language - French 72 28 111
2014 First official language - English 78 22 254
2014 First official language - French 81 19 87

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 36 6 5 3 1 1 86 8 154
2020 First official language - French 57 33 4 3 3 0 0 90 6 67
2019 First official language - English 59 27 4 7 3 0 0 87 9 211
2019 First official language - French 51 36 10 3 0 0 0 87 3 64
2017 First official language - English 60 25 5 6 3 1 1 86 9 213
2017 First official language - French 42 44 12 1 1 0 0 86 3 79
2014 First official language - English 60 27 3 6 3 0 0 88 9 199
2014 First official language - French 37 47 5 7 3 1 0 85 10 71

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 51 28 8 4 3 3 3 85 7 2136
2020 First official language - French 47 35 7 4 1 4 3 87 5 725
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 31 47 21 2 60 40 2140
2020 First official language - French 38 48 13 1 56 44 728

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 First official language - English 34 66 668
2020 First official language - French 33 67 276

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 7 18 12 24 34 1 3 27 60 668
2020 First official language - French 7 16 21 26 26 1 3 25 54 275

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 5 16 11 22 44 1 2 21 67 668
2020 First official language - French 5 13 17 23 40 1 2 18 65 275

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 First official language - English 48 17 11 6 5 2 11 75 13 2132
2020 First official language - French 38 17 13 9 7 1 14 65 19 726
2019 First official language - English 43 18 12 7 8 2 9 68 18 2063
2019 First official language - French 41 15 15 9 10 0 9 62 22 730
2018 First official language - English 45 17 12 7 7 2 10 70 16 1970
2018 First official language - French 38 14 13 9 12 1 12 61 24 681
Date modified: