2020 Public Service Employee Survey Results for Natural Resources Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 48 4 11 2 0 0 83 14 672
2020 3 to 10 years in current department or agency 35 48 4 10 3 0 0 83 13 904
2020 11 to 20 years in current department or agency 42 39 5 12 2 0 0 82 14 682
2020 More than 20 years in current department or agency 36 49 3 11 1 0 0 85 12 412

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 80 13 2 3 1 0 1 94 4 672
2020 3 to 10 years in current department or agency 75 18 3 2 1 1 1 94 3 900
2020 11 to 20 years in current department or agency 77 15 5 1 0 1 1 93 2 675
2020 More than 20 years in current department or agency 69 21 4 2 2 1 1 92 4 411
2017 Less than 3 years in current department or agency 76 17 4 2 0 0 1 93 3 670
2017 3 to 10 years in current department or agency 67 24 5 2 1 1 1 92 3 826
2017 11 to 20 years in current department or agency 66 22 6 3 1 1 2 91 4 739
2017 More than 20 years in current department or agency 58 27 8 4 1 1 1 87 5 404
2014 Less than 3 years in current department or agency 77 15 3 2 1 1 0 94 3 382
2014 3 to 10 years in current department or agency 68 22 4 3 1 1 1 91 4 1209
2014 11 to 20 years in current department or agency 63 23 7 3 1 1 2 89 4 745
2014 More than 20 years in current department or agency 63 23 6 4 1 0 2 88 6 569

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 42 9 12 3 0 1 76 15 672
2020 3 to 10 years in current department or agency 35 43 9 10 3 0 0 78 12 903
2020 11 to 20 years in current department or agency 36 39 10 12 2 0 0 76 14 678
2020 More than 20 years in current department or agency 35 49 6 8 2 0 0 84 10 410
2019 Less than 3 years in current department or agency 49 33 7 8 4 0 0 82 12 700
2019 3 to 10 years in current department or agency 47 34 6 9 4 0 0 81 13 774
2019 11 to 20 years in current department or agency 50 34 5 7 3 0 0 85 10 668
2019 More than 20 years in current department or agency 53 32 6 6 3 0 0 86 9 374
2017 Less than 3 years in current department or agency 49 35 5 7 3 0 1 84 11 673
2017 3 to 10 years in current department or agency 41 38 6 9 5 0 0 80 14 830
2017 11 to 20 years in current department or agency 45 37 7 7 4 0 0 82 11 743
2017 More than 20 years in current department or agency 48 36 5 5 5 0 0 84 11 404
2014 Less than 3 years in current department or agency 50 35 3 8 4 0 0 85 12 382
2014 3 to 10 years in current department or agency 44 33 8 8 6 0 0 77 14 1208
2014 11 to 20 years in current department or agency 44 32 8 8 7 0 0 76 16 746
2014 More than 20 years in current department or agency 48 37 4 7 3 0 0 85 10 569

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 37 11 12 4 0 1 72 16 671
2020 3 to 10 years in current department or agency 32 40 13 10 3 0 2 74 14 897
2020 11 to 20 years in current department or agency 32 41 11 10 4 0 2 75 14 678
2020 More than 20 years in current department or agency 36 45 10 4 3 0 1 83 7 411
2019 Less than 3 years in current department or agency 33 36 14 13 3 0 0 70 16 698
2019 3 to 10 years in current department or agency 30 41 12 11 5 0 1 71 16 772
2019 11 to 20 years in current department or agency 32 37 13 13 4 0 1 69 18 666
2019 More than 20 years in current department or agency 37 37 13 8 3 0 2 76 11 373
2018 Less than 3 years in current department or agency 26 48 11 10 3 0 1 75 14 780
2018 3 to 10 years in current department or agency 27 43 11 12 5 0 1 71 18 783
2018 11 to 20 years in current department or agency 25 43 14 13 4 0 1 68 17 687
2018 More than 20 years in current department or agency 28 45 12 8 5 1 1 74 14 375
2017 Less than 3 years in current department or agency 34 41 10 10 4 1 1 76 14 674
2017 3 to 10 years in current department or agency 29 40 13 11 7 0 0 69 18 830
2017 11 to 20 years in current department or agency 27 41 15 10 6 0 0 68 16 742
2017 More than 20 years in current department or agency 30 42 15 7 5 0 2 73 12 404
2014 Less than 3 years in current department or agency 31 37 13 13 5 0 0 69 18 382
2014 3 to 10 years in current department or agency 26 35 15 16 8 0 0 61 23 1208
2014 11 to 20 years in current department or agency 21 41 15 14 8 0 1 63 22 745
2014 More than 20 years in current department or agency 28 43 12 10 5 0 1 72 15 569

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 34 9 7 2 0 0 82 9 666
2020 3 to 10 years in current department or agency 46 37 8 6 2 0 1 83 9 896
2020 11 to 20 years in current department or agency 52 33 8 5 2 0 1 85 7 677
2020 More than 20 years in current department or agency 54 32 7 4 1 0 0 87 5 407
2019 Less than 3 years in current department or agency 53 31 9 4 2 0 0 85 6 696
2019 3 to 10 years in current department or agency 50 34 6 6 3 0 0 85 9 767
2019 11 to 20 years in current department or agency 54 31 7 5 1 1 0 86 6 666
2019 More than 20 years in current department or agency 59 30 7 2 1 0 1 90 3 373
2017 Less than 3 years in current department or agency 60 28 5 5 1 0 0 89 6 670
2017 3 to 10 years in current department or agency 55 33 7 3 2 0 0 88 5 826
2017 11 to 20 years in current department or agency 52 34 8 5 1 0 0 87 6 743
2017 More than 20 years in current department or agency 59 30 5 5 0 0 1 89 5 403
2014 Less than 3 years in current department or agency 50 34 7 6 2 0 0 85 8 382
2014 3 to 10 years in current department or agency 47 36 8 6 3 1 1 84 9 1207
2014 11 to 20 years in current department or agency 48 37 7 5 2 1 0 85 7 745
2014 More than 20 years in current department or agency 54 36 5 3 1 0 0 90 5 570

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 31 9 8 5 0 0 78 12 672
2020 3 to 10 years in current department or agency 43 33 9 9 5 0 1 77 14 898
2020 11 to 20 years in current department or agency 43 33 10 10 4 0 0 76 14 678
2020 More than 20 years in current department or agency 47 32 11 5 4 0 1 80 9 407
2019 Less than 3 years in current department or agency 49 28 10 6 6 0 0 78 13 698
2019 3 to 10 years in current department or agency 44 31 9 10 6 0 0 75 16 773
2019 11 to 20 years in current department or agency 44 31 12 7 6 0 0 75 13 665
2019 More than 20 years in current department or agency 46 33 7 8 3 0 2 81 12 372
2018 Less than 3 years in current department or agency 49 32 8 7 3 1 0 82 10 779
2018 3 to 10 years in current department or agency 43 31 11 9 6 0 1 74 15 783
2018 11 to 20 years in current department or agency 40 38 10 8 4 0 0 77 12 686
2018 More than 20 years in current department or agency 43 33 9 5 6 0 2 79 12 374
2017 Less than 3 years in current department or agency 54 29 6 6 4 1 1 84 10 672
2017 3 to 10 years in current department or agency 41 32 11 9 6 0 1 73 16 830
2017 11 to 20 years in current department or agency 40 34 12 7 6 0 0 74 14 743
2017 More than 20 years in current department or agency 47 33 9 5 5 0 1 80 10 402
2014 Less than 3 years in current department or agency 44 31 12 9 4 0 1 75 13 382
2014 3 to 10 years in current department or agency 38 33 13 8 6 0 1 73 14 1208
2014 11 to 20 years in current department or agency 37 35 13 8 5 1 1 73 13 746
2014 More than 20 years in current department or agency 40 34 12 10 3 1 1 75 12 570

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 35 10 9 3 0 0 78 12 672
2020 3 to 10 years in current department or agency 36 43 12 6 3 0 0 79 9 904
2020 11 to 20 years in current department or agency 40 40 10 7 3 0 0 80 10 680
2020 More than 20 years in current department or agency 47 37 9 5 3 0 0 83 7 412
2019 Less than 3 years in current department or agency 38 37 12 8 5 0 0 75 13 701
2019 3 to 10 years in current department or agency 39 36 12 9 5 0 0 74 14 774
2019 11 to 20 years in current department or agency 38 41 9 8 4 0 0 79 12 668
2019 More than 20 years in current department or agency 47 36 9 5 3 0 0 83 8 374
2018 Less than 3 years in current department or agency 40 40 10 8 2 0 0 80 10 777
2018 3 to 10 years in current department or agency 36 39 12 8 5 0 0 75 13 782
2018 11 to 20 years in current department or agency 31 47 12 6 4 0 0 78 9 683
2018 More than 20 years in current department or agency 44 40 8 4 4 0 0 85 7 371
2017 Less than 3 years in current department or agency 39 44 8 7 2 0 0 83 9 672
2017 3 to 10 years in current department or agency 35 44 10 7 4 0 0 79 11 830
2017 11 to 20 years in current department or agency 30 46 12 8 4 0 0 76 11 746
2017 More than 20 years in current department or agency 39 42 9 6 3 0 0 82 9 404
2014 Less than 3 years in current department or agency 36 44 7 10 3 0 0 80 13 382
2014 3 to 10 years in current department or agency 28 45 12 9 6 0 0 74 15 1209
2014 11 to 20 years in current department or agency 26 47 13 10 4 0 0 74 14 746
2014 More than 20 years in current department or agency 36 43 10 8 4 0 0 79 11 570

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 39 10 7 3 0 1 80 10 673
2020 3 to 10 years in current department or agency 32 38 13 11 6 0 0 70 17 903
2020 11 to 20 years in current department or agency 29 38 15 12 6 0 0 67 18 679
2020 More than 20 years in current department or agency 29 42 13 9 7 0 0 71 16 411
2019 Less than 3 years in current department or agency 36 37 11 11 5 0 0 73 16 702
2019 3 to 10 years in current department or agency 30 33 14 16 8 0 0 62 23 771
2019 11 to 20 years in current department or agency 25 36 15 16 9 0 0 61 24 666
2019 More than 20 years in current department or agency 26 38 16 11 8 0 1 65 20 373
2018 Less than 3 years in current department or agency 36 37 13 8 4 1 0 74 13 778
2018 3 to 10 years in current department or agency 27 32 15 14 11 0 0 60 25 782
2018 11 to 20 years in current department or agency 24 33 18 16 9 0 0 57 25 686
2018 More than 20 years in current department or agency 25 35 16 11 13 0 0 60 24 373
2017 Less than 3 years in current department or agency 40 38 11 7 3 1 0 78 10 674
2017 3 to 10 years in current department or agency 26 37 16 13 8 0 0 63 21 829
2017 11 to 20 years in current department or agency 24 33 17 15 11 0 0 57 26 744
2017 More than 20 years in current department or agency 24 37 16 13 9 0 0 62 22 403
2014 Less than 3 years in current department or agency 34 38 12 10 4 1 1 73 14 382
2014 3 to 10 years in current department or agency 22 35 17 15 11 0 0 58 26 1208
2014 11 to 20 years in current department or agency 16 37 16 17 13 0 0 53 31 746
2014 More than 20 years in current department or agency 23 36 19 11 10 0 0 60 22 569

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 40 10 12 4 0 0 75 15 670
2020 3 to 10 years in current department or agency 32 44 10 10 5 0 0 76 15 903
2020 11 to 20 years in current department or agency 36 38 12 9 5 0 0 75 14 672
2020 More than 20 years in current department or agency 39 42 9 7 3 0 0 81 10 408
2019 Less than 3 years in current department or agency 29 39 12 15 4 0 0 69 19 698
2019 3 to 10 years in current department or agency 28 41 12 13 5 0 0 69 19 768
2019 11 to 20 years in current department or agency 32 38 10 13 6 0 0 70 20 664
2019 More than 20 years in current department or agency 36 43 12 6 3 0 0 79 9 374
2018 Less than 3 years in current department or agency 28 43 12 12 4 0 1 71 17 778
2018 3 to 10 years in current department or agency 29 41 10 13 7 0 0 70 20 785
2018 11 to 20 years in current department or agency 27 40 14 13 5 0 0 68 19 689
2018 More than 20 years in current department or agency 34 42 12 8 4 0 0 76 12 374
2017 Less than 3 years in current department or agency 33 41 11 10 4 0 0 74 14 672
2017 3 to 10 years in current department or agency 28 40 13 13 6 0 0 68 19 829
2017 11 to 20 years in current department or agency 29 39 11 13 8 0 0 68 21 745
2017 More than 20 years in current department or agency 34 45 10 6 4 0 0 80 10 403

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 37 8 7 2 0 0 83 9 671
2020 3 to 10 years in current department or agency 43 39 9 6 3 0 0 82 9 899
2020 11 to 20 years in current department or agency 45 39 9 5 2 0 0 84 7 674
2020 More than 20 years in current department or agency 48 36 9 5 2 0 0 84 7 410
2019 Less than 3 years in current department or agency 39 40 10 8 2 0 0 79 11 701
2019 3 to 10 years in current department or agency 39 40 10 7 3 0 0 79 11 770
2019 11 to 20 years in current department or agency 41 36 11 7 4 1 0 78 11 664
2019 More than 20 years in current department or agency 40 43 9 6 2 0 0 82 8 372
2018 Less than 3 years in current department or agency 42 43 9 6 1 0 0 85 7 778
2018 3 to 10 years in current department or agency 42 41 9 6 2 0 0 83 8 788
2018 11 to 20 years in current department or agency 38 42 12 5 2 0 0 80 7 686
2018 More than 20 years in current department or agency 39 41 13 4 2 0 0 81 7 371
2017 Less than 3 years in current department or agency 48 35 9 6 1 1 0 83 7 672
2017 3 to 10 years in current department or agency 40 41 9 6 5 0 0 80 11 829
2017 11 to 20 years in current department or agency 37 39 11 7 4 1 0 77 12 745
2017 More than 20 years in current department or agency 41 39 10 7 2 0 0 81 9 404
2014 Less than 3 years in current department or agency 41 43 8 5 3 1 0 84 7 381
2014 3 to 10 years in current department or agency 37 41 11 6 4 0 0 79 10 1209
2014 11 to 20 years in current department or agency 36 40 14 7 3 1 0 77 10 745
2014 More than 20 years in current department or agency 40 37 12 8 2 1 0 78 10 570

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 34 11 7 4 0 0 78 10 671
2020 3 to 10 years in current department or agency 36 37 11 11 5 0 0 73 16 902
2020 11 to 20 years in current department or agency 34 39 12 10 6 0 0 73 16 679
2020 More than 20 years in current department or agency 33 40 11 10 6 0 0 73 16 409
2019 Less than 3 years in current department or agency 40 35 12 8 4 0 0 75 13 701
2019 3 to 10 years in current department or agency 33 33 13 13 8 0 0 66 21 769
2019 11 to 20 years in current department or agency 32 33 14 13 8 0 0 65 21 663
2019 More than 20 years in current department or agency 34 36 11 11 8 0 0 70 19 369
2018 Less than 3 years in current department or agency 40 38 10 7 4 0 0 78 11 779
2018 3 to 10 years in current department or agency 31 35 12 12 9 0 0 67 21 787
2018 11 to 20 years in current department or agency 28 37 15 12 7 0 0 65 20 683
2018 More than 20 years in current department or agency 27 41 13 10 9 0 0 68 19 372
2017 Less than 3 years in current department or agency 44 36 10 6 3 0 0 81 9 674
2017 3 to 10 years in current department or agency 30 39 11 11 8 0 0 70 19 827
2017 11 to 20 years in current department or agency 26 35 15 14 9 0 0 62 23 745
2017 More than 20 years in current department or agency 28 38 13 11 9 0 0 67 20 403

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 33 11 4 2 0 0 83 6 669
2020 3 to 10 years in current department or agency 49 35 10 3 1 0 0 85 5 900
2020 11 to 20 years in current department or agency 56 32 8 3 1 0 0 87 4 667
2020 More than 20 years in current department or agency 61 29 6 2 2 0 0 89 5 408
2019 Less than 3 years in current department or agency 48 33 12 4 2 0 0 81 6 699
2019 3 to 10 years in current department or agency 50 32 10 4 2 0 0 83 7 767
2019 11 to 20 years in current department or agency 54 32 8 3 2 0 0 86 5 661
2019 More than 20 years in current department or agency 63 28 6 1 2 0 0 91 3 371
2018 Less than 3 years in current department or agency 48 36 10 3 2 0 0 85 5 773
2018 3 to 10 years in current department or agency 50 34 10 4 2 0 0 84 6 780
2018 11 to 20 years in current department or agency 50 36 11 2 1 0 0 86 3 684
2018 More than 20 years in current department or agency 62 30 5 2 1 0 0 92 4 366
2017 Less than 3 years in current department or agency 53 32 11 3 0 0 0 86 4 672
2017 3 to 10 years in current department or agency 52 36 8 3 2 0 0 88 4 825
2017 11 to 20 years in current department or agency 50 36 9 3 2 0 0 86 5 744
2017 More than 20 years in current department or agency 59 33 5 1 1 0 0 93 2 403
2014 Less than 3 years in current department or agency 61 29 6 3 1 0 0 90 4 382
2014 3 to 10 years in current department or agency 55 32 8 3 2 0 0 87 5 1208
2014 11 to 20 years in current department or agency 57 31 7 2 1 0 0 89 3 746
2014 More than 20 years in current department or agency 64 26 6 3 1 0 0 91 3 569

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 39 11 7 4 0 0 78 11 671
2020 3 to 10 years in current department or agency 33 42 12 8 5 0 0 75 13 900
2020 11 to 20 years in current department or agency 36 40 12 7 5 0 0 76 11 676
2020 More than 20 years in current department or agency 39 35 12 9 5 0 0 74 14 405
2019 Less than 3 years in current department or agency 38 38 11 9 4 0 0 76 13 700
2019 3 to 10 years in current department or agency 34 34 14 12 6 0 0 67 18 773
2019 11 to 20 years in current department or agency 33 37 12 12 6 0 0 70 18 660
2019 More than 20 years in current department or agency 38 37 11 9 5 0 0 75 14 373
2018 Less than 3 years in current department or agency 37 38 13 8 3 1 0 76 11 774
2018 3 to 10 years in current department or agency 29 41 13 10 7 0 0 69 17 784
2018 11 to 20 years in current department or agency 29 41 13 11 6 0 0 70 17 684
2018 More than 20 years in current department or agency 33 36 12 13 6 0 0 70 19 371
2017 Less than 3 years in current department or agency 40 39 11 8 2 1 0 79 10 672
2017 3 to 10 years in current department or agency 32 40 11 10 7 0 0 72 17 824
2017 11 to 20 years in current department or agency 29 41 12 11 6 0 0 71 17 741
2017 More than 20 years in current department or agency 34 41 9 9 6 0 0 76 15 403
2014 Less than 3 years in current department or agency 29 44 12 7 7 0 1 74 15 382
2014 3 to 10 years in current department or agency 23 42 14 13 9 0 0 65 21 1208
2014 11 to 20 years in current department or agency 20 44 15 12 9 0 0 64 21 745
2014 More than 20 years in current department or agency 26 44 10 14 6 0 0 70 20 570

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 34 11 6 4 0 0 79 10 673
2020 3 to 10 years in current department or agency 42 34 13 7 5 0 0 75 12 903
2020 11 to 20 years in current department or agency 44 32 13 7 4 0 0 76 11 681
2020 More than 20 years in current department or agency 45 32 11 7 3 0 0 78 11 411
2019 Less than 3 years in current department or agency 42 35 13 6 4 1 0 77 10 701
2019 3 to 10 years in current department or agency 40 32 12 9 7 0 0 72 16 772
2019 11 to 20 years in current department or agency 39 33 15 9 3 0 0 72 13 663
2019 More than 20 years in current department or agency 46 31 13 6 4 0 0 77 10 371
2018 Less than 3 years in current department or agency 44 35 12 7 3 0 0 78 10 775
2018 3 to 10 years in current department or agency 39 33 15 8 5 0 0 72 13 785
2018 11 to 20 years in current department or agency 35 36 16 9 5 0 0 71 13 681
2018 More than 20 years in current department or agency 41 33 14 7 5 0 0 74 12 372
2017 Less than 3 years in current department or agency 51 32 8 7 2 0 0 84 8 670
2017 3 to 10 years in current department or agency 38 36 12 7 6 0 0 74 14 824
2017 11 to 20 years in current department or agency 33 37 13 10 6 0 0 71 16 742
2017 More than 20 years in current department or agency 44 33 13 6 4 0 0 77 11 404
2014 Less than 3 years in current department or agency 44 30 13 7 6 0 0 74 12 382
2014 3 to 10 years in current department or agency 32 37 13 11 6 0 0 69 17 1209
2014 11 to 20 years in current department or agency 28 38 13 14 7 0 0 66 21 746
2014 More than 20 years in current department or agency 36 37 11 10 5 0 0 74 15 570

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 39 11 8 2 1 1 79 10 672
2020 3 to 10 years in current department or agency 29 44 13 8 3 1 1 75 12 899
2020 11 to 20 years in current department or agency 34 38 14 8 4 1 1 73 12 678
2020 More than 20 years in current department or agency 32 42 14 8 3 0 1 75 11 412
2019 Less than 3 years in current department or agency 37 39 12 8 3 0 1 77 11 694
2019 3 to 10 years in current department or agency 27 40 16 10 7 0 1 67 17 766
2019 11 to 20 years in current department or agency 29 36 16 12 5 0 0 66 18 659
2019 More than 20 years in current department or agency 29 42 14 10 4 0 1 72 14 368
2018 Less than 3 years in current department or agency 35 39 14 8 2 0 2 75 10 778
2018 3 to 10 years in current department or agency 27 37 16 13 7 0 1 64 20 785
2018 11 to 20 years in current department or agency 26 33 19 14 7 1 0 60 21 682
2018 More than 20 years in current department or agency 25 35 18 13 7 0 1 61 20 370
2017 Less than 3 years in current department or agency 42 36 11 7 2 1 1 80 9 672
2017 3 to 10 years in current department or agency 29 39 15 12 6 0 0 68 17 826
2017 11 to 20 years in current department or agency 26 37 16 13 6 1 1 65 19 743
2017 More than 20 years in current department or agency 28 37 14 14 6 0 2 65 20 404
2014 Less than 3 years in current department or agency 37 38 13 6 4 0 1 76 11 382
2014 3 to 10 years in current department or agency 26 37 16 13 6 1 1 65 19 1209
2014 11 to 20 years in current department or agency 23 35 17 14 8 1 1 59 23 746
2014 More than 20 years in current department or agency 27 34 16 15 7 1 1 61 22 569

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 34 9 6 2 0 0 82 9 674
2020 3 to 10 years in current department or agency 42 40 11 4 2 0 0 83 6 903
2020 11 to 20 years in current department or agency 47 35 11 4 2 0 0 82 6 678
2020 More than 20 years in current department or agency 51 37 8 3 2 0 0 87 5 413
2019 Less than 3 years in current department or agency 46 35 9 7 3 0 0 81 10 702
2019 3 to 10 years in current department or agency 43 36 11 8 3 0 0 79 10 772
2019 11 to 20 years in current department or agency 43 39 10 5 3 0 0 82 8 667
2019 More than 20 years in current department or agency 51 36 8 2 2 0 0 87 4 371
2018 Less than 3 years in current department or agency 46 36 11 6 2 0 0 82 7 777
2018 3 to 10 years in current department or agency 40 39 11 7 3 0 0 79 10 785
2018 11 to 20 years in current department or agency 37 42 14 4 3 0 0 79 7 685
2018 More than 20 years in current department or agency 47 39 9 4 2 0 0 86 6 373
2017 Less than 3 years in current department or agency 50 35 8 5 2 0 0 85 7 672
2017 3 to 10 years in current department or agency 41 40 9 6 3 0 0 82 9 826
2017 11 to 20 years in current department or agency 37 42 12 7 3 0 0 78 9 740
2017 More than 20 years in current department or agency 44 40 9 4 3 0 0 84 7 403
2014 Less than 3 years in current department or agency 47 37 7 6 3 0 0 84 9 382
2014 3 to 10 years in current department or agency 37 39 12 8 3 0 0 77 11 1209
2014 11 to 20 years in current department or agency 34 43 13 7 2 0 0 77 9 746
2014 More than 20 years in current department or agency 41 42 8 7 2 0 0 83 9 569

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 33 16 8 5 0 1 71 13 673
2020 3 to 10 years in current department or agency 27 35 19 11 7 0 1 63 19 898
2020 11 to 20 years in current department or agency 27 33 21 11 7 0 1 61 18 676
2020 More than 20 years in current department or agency 28 36 19 11 4 0 2 65 16 409
2019 Less than 3 years in current department or agency 40 33 16 6 5 0 0 73 11 700
2019 3 to 10 years in current department or agency 27 36 18 11 8 0 0 64 19 772
2019 11 to 20 years in current department or agency 28 34 20 10 7 0 1 63 17 664
2019 More than 20 years in current department or agency 29 34 18 13 4 0 2 64 17 371
2018 Less than 3 years in current department or agency 41 32 16 6 4 0 1 74 10 781
2018 3 to 10 years in current department or agency 25 35 20 12 7 0 0 61 19 786
2018 11 to 20 years in current department or agency 31 32 20 10 6 0 1 64 16 688
2018 More than 20 years in current department or agency 25 35 19 13 7 0 2 61 20 373
2017 Less than 3 years in current department or agency 42 35 14 6 3 0 1 77 9 674
2017 3 to 10 years in current department or agency 27 38 18 11 5 0 1 66 16 829
2017 11 to 20 years in current department or agency 30 36 19 9 5 0 1 67 14 746
2017 More than 20 years in current department or agency 27 35 18 11 7 0 3 64 18 404
2014 Less than 3 years in current department or agency 39 31 15 7 6 1 1 72 12 382
2014 3 to 10 years in current department or agency 28 39 18 10 5 0 1 67 15 1209
2014 11 to 20 years in current department or agency 27 36 18 10 6 1 2 65 17 747
2014 More than 20 years in current department or agency 26 35 17 12 9 0 1 62 21 570

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 21 37 27 9 1 1 36 27 670
2020 3 to 10 years in current department or agency 8 19 42 23 6 0 1 30 27 903
2020 11 to 20 years in current department or agency 8 19 44 19 8 1 1 28 27 680
2020 More than 20 years in current department or agency 5 16 41 27 9 0 2 37 22 412
2019 Less than 3 years in current department or agency 9 19 35 25 11 0 1 36 28 701
2019 3 to 10 years in current department or agency 9 22 40 22 6 0 0 28 31 775
2019 11 to 20 years in current department or agency 8 25 35 24 6 0 1 31 34 668
2019 More than 20 years in current department or agency 8 22 38 22 8 1 1 31 30 374
2018 Less than 3 years in current department or agency 6 21 33 27 10 1 2 38 28 775
2018 3 to 10 years in current department or agency 10 22 40 20 6 0 1 26 33 787
2018 11 to 20 years in current department or agency 10 23 41 19 6 0 1 25 33 685
2018 More than 20 years in current department or agency 7 24 39 21 7 1 1 28 32 373
2017 Less than 3 years in current department or agency 5 19 33 23 15 1 5 40 25 673
2017 3 to 10 years in current department or agency 10 24 37 21 5 0 3 27 35 825
2017 11 to 20 years in current department or agency 11 27 36 17 7 0 2 24 39 738
2017 More than 20 years in current department or agency 9 25 40 14 7 0 4 22 36 399
2014 Less than 3 years in current department or agency 6 19 38 22 10 3 2 34 26 380
2014 3 to 10 years in current department or agency 10 26 39 17 6 0 2 24 37 1206
2014 11 to 20 years in current department or agency 11 29 39 14 5 1 2 19 41 744
2014 More than 20 years in current department or agency 10 28 41 14 5 0 2 19 39 569

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 11 22 36 23 3 1 61 16 665
2020 3 to 10 years in current department or agency 6 11 29 35 17 1 1 54 17 898
2020 11 to 20 years in current department or agency 6 12 28 34 17 2 2 53 18 675
2020 More than 20 years in current department or agency 3 15 26 35 17 3 2 54 19 411
2019 Less than 3 years in current department or agency 6 12 21 34 22 3 2 59 19 699
2019 3 to 10 years in current department or agency 7 16 26 33 15 1 1 49 24 772
2019 11 to 20 years in current department or agency 8 17 26 32 12 3 2 47 26 668
2019 More than 20 years in current department or agency 8 19 29 26 14 2 2 42 28 372
2018 Less than 3 years in current department or agency 5 13 20 34 21 4 3 59 19 771
2018 3 to 10 years in current department or agency 7 19 30 30 11 1 2 42 27 782
2018 11 to 20 years in current department or agency 8 19 32 26 11 2 2 39 28 677
2018 More than 20 years in current department or agency 9 23 27 25 12 2 2 38 34 374
2017 Less than 3 years in current department or agency 4 11 21 26 27 5 6 59 17 671
2017 3 to 10 years in current department or agency 8 17 31 27 11 2 4 40 26 821
2017 11 to 20 years in current department or agency 9 21 29 23 12 2 4 37 32 740
2017 More than 20 years in current department or agency 9 21 30 22 10 2 6 35 33 399
2014 Less than 3 years in current department or agency 6 16 23 26 19 5 6 50 25 379
2014 3 to 10 years in current department or agency 9 17 31 26 12 2 3 40 27 1203
2014 11 to 20 years in current department or agency 12 21 37 19 7 3 2 27 34 741
2014 More than 20 years in current department or agency 10 25 34 18 8 2 2 27 37 570

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 12 20 37 20 8 1 2 29 33 667
2020 3 to 10 years in current department or agency 15 26 34 17 7 1 1 24 42 903
2020 11 to 20 years in current department or agency 12 27 34 18 7 0 2 26 39 676
2020 More than 20 years in current department or agency 14 21 36 18 7 1 3 27 36 411
2019 Less than 3 years in current department or agency 18 21 26 20 11 2 2 33 41 703
2019 3 to 10 years in current department or agency 17 28 29 16 7 1 1 24 46 769
2019 11 to 20 years in current department or agency 18 28 32 14 6 1 1 20 48 664
2019 More than 20 years in current department or agency 17 28 32 14 6 1 3 20 47 372
2018 Less than 3 years in current department or agency 14 22 29 18 11 3 3 31 38 775
2018 3 to 10 years in current department or agency 19 28 32 15 4 1 1 19 48 781
2018 11 to 20 years in current department or agency 22 26 31 14 4 1 2 18 50 685
2018 More than 20 years in current department or agency 22 31 28 9 5 2 2 15 56 372
2017 Less than 3 years in current department or agency 14 20 27 16 14 4 5 33 37 673
2017 3 to 10 years in current department or agency 21 29 29 12 5 1 3 18 52 825
2017 11 to 20 years in current department or agency 23 28 30 12 3 1 4 16 53 741
2017 More than 20 years in current department or agency 24 28 27 7 7 2 5 15 56 400
2014 Less than 3 years in current department or agency 23 25 27 13 7 2 4 21 51 381
2014 3 to 10 years in current department or agency 28 30 24 11 4 1 2 15 60 1204
2014 11 to 20 years in current department or agency 33 29 24 7 3 2 3 11 64 742
2014 More than 20 years in current department or agency 33 30 23 7 3 1 2 11 65 570

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 17 27 32 15 1 1 48 25 666
2020 3 to 10 years in current department or agency 8 17 36 26 12 0 1 38 26 901
2020 11 to 20 years in current department or agency 8 18 36 28 9 0 2 37 26 678
2020 More than 20 years in current department or agency 5 16 37 29 11 1 1 41 21 408
2019 Less than 3 years in current department or agency 9 16 27 26 20 1 2 47 25 698
2019 3 to 10 years in current department or agency 10 17 34 27 12 0 0 39 27 772
2019 11 to 20 years in current department or agency 8 19 34 28 9 0 2 38 28 665
2019 More than 20 years in current department or agency 5 17 39 25 11 0 2 37 23 372
2018 Less than 3 years in current department or agency 9 14 24 29 20 1 2 51 24 774
2018 3 to 10 years in current department or agency 10 19 36 27 7 0 1 34 30 783
2018 11 to 20 years in current department or agency 10 19 37 26 8 0 2 34 29 683
2018 More than 20 years in current department or agency 7 23 31 26 8 1 4 35 32 371
2017 Less than 3 years in current department or agency 8 10 25 28 25 2 4 56 18 671
2017 3 to 10 years in current department or agency 10 20 33 25 9 0 3 35 31 816
2017 11 to 20 years in current department or agency 10 18 35 26 9 0 3 35 29 736
2017 More than 20 years in current department or agency 8 20 35 23 11 0 3 35 28 401
2014 Less than 3 years in current department or agency 7 13 29 29 19 1 2 49 20 379
2014 3 to 10 years in current department or agency 9 19 36 25 7 0 2 33 29 1202
2014 11 to 20 years in current department or agency 10 19 37 23 8 1 3 32 29 741
2014 More than 20 years in current department or agency 8 21 38 24 7 0 2 32 30 566

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 11 13 28 26 18 2 3 46 25 669
2020 3 to 10 years in current department or agency 15 23 28 22 10 0 2 32 39 899
2020 11 to 20 years in current department or agency 20 25 29 17 8 1 2 25 46 679
2020 More than 20 years in current department or agency 14 24 33 17 10 0 2 28 39 411
2019 Less than 3 years in current department or agency 11 14 23 27 19 3 3 49 27 701
2019 3 to 10 years in current department or agency 17 24 30 19 9 1 1 28 42 774
2019 11 to 20 years in current department or agency 19 26 33 15 5 1 1 21 45 665
2019 More than 20 years in current department or agency 17 27 32 14 6 0 3 21 45 371
2018 Less than 3 years in current department or agency 10 17 21 25 19 3 5 48 29 772
2018 3 to 10 years in current department or agency 20 25 31 16 6 0 1 22 46 784
2018 11 to 20 years in current department or agency 19 31 31 11 5 1 3 17 52 686
2018 More than 20 years in current department or agency 21 32 25 12 6 1 2 19 55 372
2017 Less than 3 years in current department or agency 10 12 24 23 23 3 6 50 24 671
2017 3 to 10 years in current department or agency 20 25 30 14 7 1 2 22 46 826
2017 11 to 20 years in current department or agency 23 26 30 14 4 0 2 19 50 741
2017 More than 20 years in current department or agency 21 30 26 13 6 1 3 20 53 399
2014 Less than 3 years in current department or agency 14 16 26 18 16 5 6 38 33 381
2014 3 to 10 years in current department or agency 21 25 30 15 6 1 2 21 48 1204
2014 11 to 20 years in current department or agency 25 31 25 11 4 0 2 16 58 744
2014 More than 20 years in current department or agency 29 31 28 7 4 1 1 11 60 570

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 11 23 28 23 5 3 55 20 670
2020 3 to 10 years in current department or agency 7 13 25 33 19 1 2 53 21 903
2020 11 to 20 years in current department or agency 6 15 27 31 17 1 3 50 22 673
2020 More than 20 years in current department or agency 4 12 26 35 16 3 4 55 18 410
2019 Less than 3 years in current department or agency 9 14 23 25 23 3 3 51 25 698
2019 3 to 10 years in current department or agency 8 17 31 26 15 1 2 43 26 769
2019 11 to 20 years in current department or agency 9 19 30 27 12 2 2 40 28 664
2019 More than 20 years in current department or agency 8 14 29 27 16 2 3 46 24 371
2018 Less than 3 years in current department or agency 8 14 22 21 22 7 6 49 26 769
2018 3 to 10 years in current department or agency 10 17 32 27 12 1 2 40 27 783
2018 11 to 20 years in current department or agency 10 16 32 25 12 1 4 39 28 685
2018 More than 20 years in current department or agency 9 18 25 27 16 1 5 45 28 369
2017 Less than 3 years in current department or agency 8 12 20 19 27 7 7 53 23 673
2017 3 to 10 years in current department or agency 11 18 28 24 12 3 4 39 31 825
2017 11 to 20 years in current department or agency 11 18 24 29 11 2 6 43 31 740
2017 More than 20 years in current department or agency 7 17 26 26 14 2 8 44 27 401
2014 Less than 3 years in current department or agency 6 12 19 26 21 7 9 55 22 380
2014 3 to 10 years in current department or agency 9 14 25 30 14 1 6 48 25 1204
2014 11 to 20 years in current department or agency 7 17 27 28 13 2 6 45 26 744
2014 More than 20 years in current department or agency 7 14 29 29 13 2 7 46 23 570

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 11 18 33 24 10 2 2 35 30 667
2020 3 to 10 years in current department or agency 13 22 34 18 10 2 1 29 36 900
2020 11 to 20 years in current department or agency 14 25 34 17 7 1 3 25 40 677
2020 More than 20 years in current department or agency 12 24 34 18 7 2 3 27 38 412
2019 Less than 3 years in current department or agency 13 21 29 20 12 3 3 34 35 700
2019 3 to 10 years in current department or agency 16 25 32 18 6 1 1 25 42 772
2019 11 to 20 years in current department or agency 18 28 32 14 5 1 1 19 48 665
2019 More than 20 years in current department or agency 15 29 32 14 6 2 3 21 46 371
2018 Less than 3 years in current department or agency 11 22 28 19 12 4 4 33 36 776
2018 3 to 10 years in current department or agency 19 26 34 13 5 1 2 19 47 788
2018 11 to 20 years in current department or agency 22 26 33 11 5 2 2 16 49 683
2018 More than 20 years in current department or agency 23 28 31 9 4 3 3 13 54 372
2017 Less than 3 years in current department or agency 11 18 28 17 15 6 6 36 33 671
2017 3 to 10 years in current department or agency 20 26 32 13 6 1 3 19 48 820
2017 11 to 20 years in current department or agency 20 28 29 14 4 2 4 18 51 740
2017 More than 20 years in current department or agency 22 29 32 7 5 2 4 13 53 401
2014 Less than 3 years in current department or agency 19 22 24 16 12 3 4 30 44 381
2014 3 to 10 years in current department or agency 23 28 30 11 5 1 2 16 52 1207
2014 11 to 20 years in current department or agency 28 30 24 9 4 2 3 14 61 744
2014 More than 20 years in current department or agency 29 25 30 9 3 2 2 13 56 570

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 13 33 33 14 0 1 48 19 668
2020 3 to 10 years in current department or agency 6 15 36 28 14 0 1 43 20 903
2020 11 to 20 years in current department or agency 5 14 38 28 12 1 2 41 19 679
2020 More than 20 years in current department or agency 3 12 39 34 11 1 1 45 15 412
2019 Less than 3 years in current department or agency 5 14 31 29 18 1 2 48 20 702
2019 3 to 10 years in current department or agency 8 17 33 27 12 1 1 40 26 773
2019 11 to 20 years in current department or agency 8 17 36 27 9 1 2 37 25 666
2019 More than 20 years in current department or agency 8 13 38 28 11 1 2 39 22 374
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 25 16 7 4 9 6 69 13 672
2020 3 to 10 years in current department or agency 27 33 16 9 6 5 3 65 17 904
2020 11 to 20 years in current department or agency 29 31 20 8 5 4 3 65 14 679
2020 More than 20 years in current department or agency 23 36 17 8 6 7 4 66 15 410
2019 Less than 3 years in current department or agency 37 25 13 9 5 6 6 70 15 704
2019 3 to 10 years in current department or agency 27 28 15 11 10 5 4 61 23 771
2019 11 to 20 years in current department or agency 27 27 16 12 8 6 4 59 23 668
2019 More than 20 years in current department or agency 26 36 13 9 8 5 3 68 18 373
2018 Less than 3 years in current department or agency 30 29 14 7 4 11 6 71 13 780
2018 3 to 10 years in current department or agency 21 35 16 12 8 5 3 61 22 784
2018 11 to 20 years in current department or agency 22 32 21 11 7 4 3 58 19 683
2018 More than 20 years in current department or agency 19 37 15 11 9 5 4 62 22 375
2017 Less than 3 years in current department or agency 35 25 11 7 4 10 8 72 14 673
2017 3 to 10 years in current department or agency 24 33 15 10 10 4 3 62 22 831
2017 11 to 20 years in current department or agency 25 32 16 11 8 5 3 61 21 745
2017 More than 20 years in current department or agency 24 36 16 7 9 4 4 65 18 403
2014 Less than 3 years in current department or agency 37 31 8 5 4 8 5 79 11 382
2014 3 to 10 years in current department or agency 29 29 14 11 10 5 3 62 22 1209
2014 11 to 20 years in current department or agency 29 28 17 9 9 5 3 62 20 747
2014 More than 20 years in current department or agency 30 34 14 10 5 5 3 69 16 570

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 26 9 7 3 0 0 80 10 670
2020 3 to 10 years in current department or agency 48 28 9 8 6 0 0 77 14 901
2020 11 to 20 years in current department or agency 49 28 8 8 6 1 0 78 14 679
2020 More than 20 years in current department or agency 48 30 8 9 4 1 0 79 13 409
2019 Less than 3 years in current department or agency 50 29 7 8 5 1 0 80 13 702
2019 3 to 10 years in current department or agency 43 26 12 9 10 1 0 69 19 772
2019 11 to 20 years in current department or agency 42 26 9 13 9 2 0 69 22 667
2019 More than 20 years in current department or agency 44 35 8 6 6 1 0 80 12 373
2018 Less than 3 years in current department or agency 50 28 7 9 4 2 0 80 13 781
2018 3 to 10 years in current department or agency 38 28 11 12 9 1 1 67 21 781
2018 11 to 20 years in current department or agency 39 29 14 10 6 1 0 69 17 684
2018 More than 20 years in current department or agency 39 34 7 10 7 1 2 76 17 373
2017 Less than 3 years in current department or agency 53 28 7 6 4 2 0 82 10 673
2017 3 to 10 years in current department or agency 39 31 11 9 8 1 0 71 18 831
2017 11 to 20 years in current department or agency 38 33 10 11 7 1 0 72 18 742
2017 More than 20 years in current department or agency 43 31 9 7 7 2 1 76 15 404
2014 Less than 3 years in current department or agency 47 34 8 7 4 1 0 81 11 382
2014 3 to 10 years in current department or agency 40 31 10 10 8 1 0 71 18 1209
2014 11 to 20 years in current department or agency 38 29 10 11 9 2 0 69 21 747
2014 More than 20 years in current department or agency 44 35 6 9 5 1 0 80 14 570

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 64 24 6 4 2 0 0 88 6 666
2020 3 to 10 years in current department or agency 53 33 6 6 2 0 0 86 8 901
2020 11 to 20 years in current department or agency 56 29 7 5 3 0 0 85 8 675
2020 More than 20 years in current department or agency 53 32 7 6 2 0 0 85 7 410
2019 Less than 3 years in current department or agency 58 27 7 6 2 0 0 85 8 701
2019 3 to 10 years in current department or agency 45 35 7 7 5 0 0 81 12 772
2019 11 to 20 years in current department or agency 50 31 7 8 3 1 0 82 12 668
2019 More than 20 years in current department or agency 47 37 7 5 3 0 1 84 9 373
2018 Less than 3 years in current department or agency 62 27 5 5 2 0 0 89 6 780
2018 3 to 10 years in current department or agency 43 36 8 8 5 0 0 79 13 782
2018 11 to 20 years in current department or agency 43 37 9 6 3 0 0 81 10 683
2018 More than 20 years in current department or agency 45 38 6 6 4 1 1 84 9 373
2017 Less than 3 years in current department or agency 61 29 4 4 2 0 0 90 6 674
2017 3 to 10 years in current department or agency 41 38 8 8 5 0 0 79 13 829
2017 11 to 20 years in current department or agency 43 37 8 9 3 0 0 80 12 741
2017 More than 20 years in current department or agency 47 36 8 6 3 1 0 83 8 403
2014 Less than 3 years in current department or agency 53 35 7 4 2 0 0 87 6 382
2014 3 to 10 years in current department or agency 41 38 10 7 4 0 0 79 10 1209
2014 11 to 20 years in current department or agency 39 40 9 8 3 0 0 80 11 747
2014 More than 20 years in current department or agency 46 40 8 4 1 0 0 87 5 569

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 30 6 5 2 0 0 87 7 662
2020 3 to 10 years in current department or agency 48 37 9 4 2 0 0 85 6 895
2020 11 to 20 years in current department or agency 50 35 8 4 2 0 0 85 7 674
2020 More than 20 years in current department or agency 48 36 8 4 2 1 0 86 6 410
2019 Less than 3 years in current department or agency 51 32 10 5 1 1 0 84 6 702
2019 3 to 10 years in current department or agency 47 31 12 5 4 0 0 79 10 773
2019 11 to 20 years in current department or agency 45 33 11 8 2 1 0 79 10 669
2019 More than 20 years in current department or agency 47 33 11 7 1 0 0 81 8 373
2018 Less than 3 years in current department or agency 53 34 7 4 1 2 0 88 5 781
2018 3 to 10 years in current department or agency 40 39 11 6 3 1 1 80 9 782
2018 11 to 20 years in current department or agency 40 40 11 6 3 1 0 80 8 683
2018 More than 20 years in current department or agency 36 44 10 5 3 1 2 83 7 374

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 19 7 5 3 7 3 83 9 671
2020 3 to 10 years in current department or agency 48 26 8 4 4 7 3 83 8 901
2020 11 to 20 years in current department or agency 51 26 8 4 3 5 3 84 7 680
2020 More than 20 years in current department or agency 52 21 11 2 2 6 5 82 5 412
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 24 9 5 2 1 2 84 7 674
2020 3 to 10 years in current department or agency 55 25 10 4 3 1 2 83 7 902
2020 11 to 20 years in current department or agency 55 25 12 2 3 1 2 82 6 680
2020 More than 20 years in current department or agency 53 28 9 3 2 2 2 85 5 413
2019 Less than 3 years in current department or agency 53 26 9 5 2 1 4 83 7 700
2019 3 to 10 years in current department or agency 53 25 11 5 4 0 2 80 8 773
2019 11 to 20 years in current department or agency 49 28 14 4 3 0 2 78 7 668
2019 More than 20 years in current department or agency 50 25 16 4 2 1 1 77 7 372

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 29 10 6 4 1 0 80 10 673
2020 3 to 10 years in current department or agency 44 31 12 7 5 1 0 75 13 902
2020 11 to 20 years in current department or agency 45 33 12 5 4 0 0 79 10 680
2020 More than 20 years in current department or agency 42 33 14 7 4 0 0 76 11 412
2019 Less than 3 years in current department or agency 42 32 11 8 5 1 1 75 13 703
2019 3 to 10 years in current department or agency 40 32 12 9 6 1 0 72 15 769
2019 11 to 20 years in current department or agency 39 31 14 10 5 1 0 71 15 665
2019 More than 20 years in current department or agency 40 35 11 7 6 0 0 76 13 372
2018 Less than 3 years in current department or agency 45 32 10 9 3 1 1 78 12 778
2018 3 to 10 years in current department or agency 35 36 13 9 6 0 0 72 15 781
2018 11 to 20 years in current department or agency 36 34 14 9 6 0 0 71 15 683
2018 More than 20 years in current department or agency 34 39 13 8 5 0 0 74 13 369
2017 Less than 3 years in current department or agency 48 31 9 7 3 1 1 81 10 672
2017 3 to 10 years in current department or agency 35 38 11 9 6 0 0 74 15 830
2017 11 to 20 years in current department or agency 37 33 12 10 7 0 0 70 17 743
2017 More than 20 years in current department or agency 37 39 12 7 4 0 1 77 11 403
2014 Less than 3 years in current department or agency 44 35 8 6 5 1 1 81 11 382
2014 3 to 10 years in current department or agency 39 35 11 9 6 0 0 74 15 1209
2014 11 to 20 years in current department or agency 36 36 12 9 6 0 1 72 15 747
2014 More than 20 years in current department or agency 38 38 10 7 6 0 0 77 13 569

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 21 10 4 3 2 1 82 8 673
2020 3 to 10 years in current department or agency 52 24 12 5 6 1 1 77 11 902
2020 11 to 20 years in current department or agency 46 27 15 4 6 1 1 74 10 681
2020 More than 20 years in current department or agency 47 26 12 4 5 2 3 77 10 410

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 27 8 5 3 1 0 84 8 674
2020 3 to 10 years in current department or agency 47 30 11 6 5 1 0 78 11 903
2020 11 to 20 years in current department or agency 47 33 10 7 3 0 0 81 10 680
2020 More than 20 years in current department or agency 47 30 11 7 4 1 0 78 10 412
2019 Less than 3 years in current department or agency 48 29 9 9 5 1 0 78 14 699
2019 3 to 10 years in current department or agency 43 29 12 9 6 0 0 73 15 771
2019 11 to 20 years in current department or agency 40 34 12 9 4 0 0 75 13 661
2019 More than 20 years in current department or agency 42 36 9 6 5 2 1 79 11 370
2018 Less than 3 years in current department or agency 49 31 8 8 3 1 0 81 11 775
2018 3 to 10 years in current department or agency 38 35 11 10 5 0 0 74 15 779
2018 11 to 20 years in current department or agency 39 32 15 10 4 0 0 71 14 677
2018 More than 20 years in current department or agency 37 39 12 6 6 1 0 76 12 367
2017 Less than 3 years in current department or agency 54 29 9 5 3 1 0 83 8 672
2017 3 to 10 years in current department or agency 40 33 11 9 6 0 0 74 16 829
2017 11 to 20 years in current department or agency 39 32 13 10 6 1 0 71 16 743
2017 More than 20 years in current department or agency 42 36 11 5 5 0 1 79 10 403
2014 Less than 3 years in current department or agency 49 29 9 7 4 1 0 80 11 382
2014 3 to 10 years in current department or agency 40 35 10 9 5 1 0 76 14 1209
2014 11 to 20 years in current department or agency 38 33 12 9 7 1 1 72 16 746
2014 More than 20 years in current department or agency 41 34 10 9 5 1 0 76 14 569

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 39 61 674
2020 3 to 10 years in current department or agency 44 56 904
2020 11 to 20 years in current department or agency 40 60 682
2020 More than 20 years in current department or agency 30 70 412

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 16 5 1 1 4 12 90 3 673
2020 3 to 10 years in current department or agency 58 18 7 2 2 4 10 88 4 905
2020 11 to 20 years in current department or agency 62 16 7 2 1 3 9 89 3 679
2020 More than 20 years in current department or agency 53 21 6 2 1 6 10 89 4 412

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 23 6 5 2 0 0 87 7 672
2020 3 to 10 years in current department or agency 55 27 7 7 4 0 0 83 10 904
2020 11 to 20 years in current department or agency 58 24 9 5 3 0 0 83 8 681
2020 More than 20 years in current department or agency 57 24 10 5 4 0 0 82 8 413
2019 Less than 3 years in current department or agency 53 26 10 6 5 0 0 80 10 702
2019 3 to 10 years in current department or agency 48 29 11 7 5 0 0 77 12 774
2019 11 to 20 years in current department or agency 46 31 12 8 3 0 0 77 11 668
2019 More than 20 years in current department or agency 49 30 10 5 4 0 1 80 9 374
2018 Less than 3 years in current department or agency 54 25 9 8 3 1 0 80 11 778
2018 3 to 10 years in current department or agency 44 29 12 9 6 0 0 74 15 780
2018 11 to 20 years in current department or agency 44 28 13 8 6 0 0 72 14 683
2018 More than 20 years in current department or agency 47 30 12 6 4 1 0 77 10 369
2017 Less than 3 years in current department or agency 59 25 8 5 3 0 0 84 8 672
2017 3 to 10 years in current department or agency 48 26 11 8 6 0 0 75 15 830
2017 11 to 20 years in current department or agency 43 29 11 9 7 0 0 73 16 743
2017 More than 20 years in current department or agency 48 32 9 5 5 0 1 81 10 404
2014 Less than 3 years in current department or agency 56 25 9 5 4 0 0 82 9 382
2014 3 to 10 years in current department or agency 47 29 11 7 6 1 0 76 12 1209
2014 11 to 20 years in current department or agency 43 29 12 9 6 1 0 73 15 746
2014 More than 20 years in current department or agency 48 31 10 5 5 0 0 80 10 570
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 31 9 5 2 8 0 83 8 674
2020 3 to 10 years in current department or agency 36 31 13 6 5 9 0 73 13 904
2020 11 to 20 years in current department or agency 32 31 15 7 4 10 0 71 12 677
2020 More than 20 years in current department or agency 30 35 14 6 3 12 0 74 11 412
2019 Less than 3 years in current department or agency 39 31 11 8 3 8 0 76 12 702
2019 3 to 10 years in current department or agency 27 32 16 11 8 6 0 63 20 774
2019 11 to 20 years in current department or agency 24 28 22 11 7 8 0 56 20 669
2019 More than 20 years in current department or agency 19 36 20 9 6 9 0 61 17 373
2018 Less than 3 years in current department or agency 42 29 12 5 3 9 0 79 9 777
2018 3 to 10 years in current department or agency 24 34 16 13 9 5 0 61 23 785
2018 11 to 20 years in current department or agency 20 31 24 9 7 9 0 56 17 683
2018 More than 20 years in current department or agency 20 30 22 11 7 10 0 56 20 374
2017 Less than 3 years in current department or agency 38 31 10 4 2 13 1 80 7 674
2017 3 to 10 years in current department or agency 25 33 18 10 8 6 0 61 19 831
2017 11 to 20 years in current department or agency 19 34 18 12 7 9 0 58 22 745
2017 More than 20 years in current department or agency 19 36 16 14 6 8 1 60 22 403
2014 Less than 3 years in current department or agency 34 34 12 4 4 12 1 77 9 382
2014 3 to 10 years in current department or agency 22 34 17 11 5 10 0 63 19 1209
2014 11 to 20 years in current department or agency 19 34 17 11 8 12 0 60 21 747
2014 More than 20 years in current department or agency 22 30 22 9 5 13 0 59 15 569

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 34 11 7 5 3 0 77 11 673
2020 3 to 10 years in current department or agency 32 34 15 10 6 2 0 67 17 902
2020 11 to 20 years in current department or agency 28 36 17 11 6 2 0 66 17 680
2020 More than 20 years in current department or agency 28 38 19 8 5 2 0 67 13 413
2019 Less than 3 years in current department or agency 36 31 13 11 4 5 0 70 16 701
2019 3 to 10 years in current department or agency 22 34 18 13 10 2 0 58 24 770
2019 11 to 20 years in current department or agency 20 30 23 14 11 2 0 51 25 669
2019 More than 20 years in current department or agency 16 36 19 17 9 3 0 53 27 372
2018 Less than 3 years in current department or agency 38 34 12 8 4 4 0 76 12 778
2018 3 to 10 years in current department or agency 19 35 18 16 10 2 0 55 27 785
2018 11 to 20 years in current department or agency 17 34 21 16 10 2 0 52 26 682
2018 More than 20 years in current department or agency 14 30 23 18 11 3 0 46 30 374
2017 Less than 3 years in current department or agency 36 34 13 6 3 8 0 76 10 670
2017 3 to 10 years in current department or agency 20 35 17 15 10 3 0 57 26 829
2017 11 to 20 years in current department or agency 15 33 22 16 11 3 0 49 28 745
2017 More than 20 years in current department or agency 15 32 22 17 12 3 0 48 30 404
2014 Less than 3 years in current department or agency 31 34 13 9 6 5 1 70 16 382
2014 3 to 10 years in current department or agency 17 35 21 15 9 3 0 54 24 1208
2014 11 to 20 years in current department or agency 16 28 20 19 12 4 0 46 33 747
2014 More than 20 years in current department or agency 16 29 23 19 11 3 0 46 31 569

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 38 14 10 4 5 0 70 15 673
2020 3 to 10 years in current department or agency 21 33 19 15 7 4 0 57 23 902
2020 11 to 20 years in current department or agency 22 34 19 14 7 5 0 58 22 678
2020 More than 20 years in current department or agency 18 37 21 11 6 8 0 59 18 411
2019 Less than 3 years in current department or agency 24 33 17 14 6 6 0 60 21 699
2019 3 to 10 years in current department or agency 16 29 22 16 13 4 0 47 30 772
2019 11 to 20 years in current department or agency 13 26 24 18 12 6 0 42 33 667
2019 More than 20 years in current department or agency 12 28 24 18 10 8 0 43 31 368
2018 Less than 3 years in current department or agency 27 30 18 12 5 8 0 62 19 776
2018 3 to 10 years in current department or agency 12 31 19 21 12 4 0 45 35 784
2018 11 to 20 years in current department or agency 11 27 25 19 11 6 0 41 33 684
2018 More than 20 years in current department or agency 8 26 26 21 13 6 0 36 36 375
2017 Less than 3 years in current department or agency 27 30 14 10 4 14 1 67 16 671
2017 3 to 10 years in current department or agency 14 29 20 17 14 6 0 46 33 831
2017 11 to 20 years in current department or agency 11 28 23 18 13 7 0 42 34 745
2017 More than 20 years in current department or agency 9 32 21 19 13 6 0 44 34 403
2014 Less than 3 years in current department or agency 19 31 17 14 8 11 1 56 25 382
2014 3 to 10 years in current department or agency 12 29 23 18 11 6 0 44 32 1208
2014 11 to 20 years in current department or agency 9 26 22 20 15 8 0 38 38 747
2014 More than 20 years in current department or agency 10 27 22 22 14 4 0 39 38 569

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 38 12 12 8 2 0 67 21 673
2020 3 to 10 years in current department or agency 20 37 17 17 8 1 0 58 25 902
2020 11 to 20 years in current department or agency 21 40 14 16 8 2 0 62 24 680
2020 More than 20 years in current department or agency 22 43 16 10 6 3 0 67 16 412
2019 Less than 3 years in current department or agency 20 31 16 18 10 5 0 53 30 702
2019 3 to 10 years in current department or agency 14 29 19 21 14 2 0 44 36 770
2019 11 to 20 years in current department or agency 13 28 20 22 14 2 0 42 37 667
2019 More than 20 years in current department or agency 13 32 22 18 11 3 0 46 30 372
2018 Less than 3 years in current department or agency 23 31 15 17 9 5 0 57 27 778
2018 3 to 10 years in current department or agency 11 29 20 23 16 2 0 41 39 786
2018 11 to 20 years in current department or agency 11 28 22 21 14 3 0 41 36 683
2018 More than 20 years in current department or agency 9 27 24 25 13 3 0 37 38 375
2017 Less than 3 years in current department or agency 27 29 14 15 6 9 1 61 24 674
2017 3 to 10 years in current department or agency 13 31 19 21 13 3 0 45 35 831
2017 11 to 20 years in current department or agency 13 31 20 21 13 3 0 45 35 745
2017 More than 20 years in current department or agency 11 35 22 17 11 4 0 47 30 403
2014 Less than 3 years in current department or agency 20 32 18 15 9 5 1 55 26 382
2014 3 to 10 years in current department or agency 12 31 19 21 14 2 0 44 37 1209
2014 11 to 20 years in current department or agency 11 29 19 21 16 3 0 42 38 746
2014 More than 20 years in current department or agency 11 32 21 22 11 3 0 44 34 569

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 27 16 6 2 5 2 74 9 674
2020 3 to 10 years in current department or agency 39 29 16 6 3 6 2 74 10 903
2020 11 to 20 years in current department or agency 43 25 17 5 2 6 1 74 8 682
2020 More than 20 years in current department or agency 44 26 18 2 1 6 2 77 4 412
2019 Less than 3 years in current department or agency 37 25 16 6 4 10 1 71 11 703
2019 3 to 10 years in current department or agency 35 28 19 7 3 7 1 68 11 774
2019 11 to 20 years in current department or agency 33 28 19 6 3 10 1 69 10 668
2019 More than 20 years in current department or agency 38 26 17 7 3 9 0 71 10 373
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 46 14 7 3 1 0 76 10 673
2020 3 to 10 years in current department or agency 21 45 19 10 3 1 0 68 14 904
2020 11 to 20 years in current department or agency 22 46 19 9 4 1 0 68 13 682
2020 More than 20 years in current department or agency 21 48 19 7 3 2 0 70 10 410
2019 Less than 3 years in current department or agency 23 43 18 11 3 2 0 68 14 701
2019 3 to 10 years in current department or agency 15 44 21 14 5 1 0 60 19 772
2019 11 to 20 years in current department or agency 17 43 21 13 5 1 0 61 18 668
2019 More than 20 years in current department or agency 17 41 24 12 4 2 0 59 17 374
2018 Less than 3 years in current department or agency 27 45 15 8 3 1 0 73 11 775
2018 3 to 10 years in current department or agency 16 44 20 14 5 1 0 61 19 785
2018 11 to 20 years in current department or agency 17 39 22 16 5 1 0 56 21 687
2018 More than 20 years in current department or agency 14 43 24 13 5 1 0 58 18 375
2017 Less than 3 years in current department or agency 30 44 14 8 2 3 0 76 10 671
2017 3 to 10 years in current department or agency 19 42 20 12 6 2 0 61 18 829
2017 11 to 20 years in current department or agency 18 40 22 13 6 2 0 58 19 743
2017 More than 20 years in current department or agency 18 40 25 13 3 1 0 59 16 403
2014 Less than 3 years in current department or agency 28 45 15 6 3 2 0 75 9 382
2014 3 to 10 years in current department or agency 23 43 17 11 5 1 0 66 16 1209
2014 11 to 20 years in current department or agency 18 40 23 10 6 2 0 60 17 747
2014 More than 20 years in current department or agency 18 41 23 11 5 1 0 60 17 569

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 41 17 11 4 5 0 66 16 666
2020 3 to 10 years in current department or agency 15 37 24 16 5 3 0 54 22 897
2020 11 to 20 years in current department or agency 16 41 21 13 6 2 0 59 20 673
2020 More than 20 years in current department or agency 13 42 24 12 3 5 0 58 16 410
2019 Less than 3 years in current department or agency 16 34 23 15 6 6 1 54 22 700
2019 3 to 10 years in current department or agency 11 30 26 21 8 3 0 43 30 768
2019 11 to 20 years in current department or agency 10 30 26 20 10 4 0 41 31 663
2019 More than 20 years in current department or agency 10 31 26 21 9 4 0 42 31 371

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 33 16 13 6 5 2 63 20 673
2020 3 to 10 years in current department or agency 26 36 14 12 6 3 2 66 19 901
2020 11 to 20 years in current department or agency 29 37 17 10 5 1 1 68 15 678
2020 More than 20 years in current department or agency 25 44 15 8 3 4 1 72 12 411
2019 Less than 3 years in current department or agency 29 34 13 12 6 4 3 67 19 703
2019 3 to 10 years in current department or agency 25 36 15 12 7 3 1 64 20 774
2019 11 to 20 years in current department or agency 24 41 15 12 4 2 1 68 17 666
2019 More than 20 years in current department or agency 27 38 14 12 6 2 1 67 19 373
2018 Less than 3 years in current department or agency 31 34 14 11 4 4 2 70 16 779
2018 3 to 10 years in current department or agency 24 40 16 12 5 2 1 66 17 784
2018 11 to 20 years in current department or agency 26 41 17 9 5 2 1 68 14 685
2018 More than 20 years in current department or agency 26 40 15 11 4 2 1 69 16 373
2017 Less than 3 years in current department or agency 33 37 10 10 3 6 1 75 14 670
2017 3 to 10 years in current department or agency 30 38 14 8 6 3 0 71 15 826
2017 11 to 20 years in current department or agency 28 38 13 12 5 2 1 68 18 743
2017 More than 20 years in current department or agency 30 41 11 9 3 5 1 75 13 402
2014 Less than 3 years in current department or agency 35 32 10 10 4 7 3 75 15 382
2014 3 to 10 years in current department or agency 35 39 10 8 4 3 1 77 12 1207
2014 11 to 20 years in current department or agency 31 40 11 9 4 4 1 74 14 746
2014 More than 20 years in current department or agency 35 37 12 7 4 4 1 75 12 568

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 36 18 6 2 3 0 73 9 671
2020 3 to 10 years in current department or agency 29 39 21 6 3 1 0 69 9 899
2020 11 to 20 years in current department or agency 31 38 20 6 3 2 0 70 9 678
2020 More than 20 years in current department or agency 30 44 17 6 3 1 0 75 9 410
2019 Less than 3 years in current department or agency 31 35 19 8 3 3 0 69 11 701
2019 3 to 10 years in current department or agency 24 37 21 11 6 1 0 62 17 769
2019 11 to 20 years in current department or agency 27 35 21 9 4 3 0 64 14 664
2019 More than 20 years in current department or agency 25 41 18 10 4 2 0 67 15 373
2018 Less than 3 years in current department or agency 31 41 17 6 2 2 0 74 8 778
2018 3 to 10 years in current department or agency 24 39 22 9 4 1 0 64 14 779
2018 11 to 20 years in current department or agency 23 41 24 7 4 1 0 65 11 686
2018 More than 20 years in current department or agency 27 39 19 8 4 2 0 68 12 372

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 24 23 19 9 6 14 4 59 18 671
2020 3 to 10 years in current department or agency 19 23 19 13 11 12 3 49 28 902
2020 11 to 20 years in current department or agency 20 22 21 14 13 9 2 47 29 679
2020 More than 20 years in current department or agency 23 26 17 14 8 10 2 56 24 411
2019 Less than 3 years in current department or agency 22 20 20 10 9 14 4 52 23 702
2019 3 to 10 years in current department or agency 17 22 19 14 15 11 2 45 33 772
2019 11 to 20 years in current department or agency 15 21 21 17 15 9 2 40 36 666
2019 More than 20 years in current department or agency 19 23 21 13 10 9 4 49 27 373
2018 Less than 3 years in current department or agency 25 23 19 8 8 15 3 58 19 778
2018 3 to 10 years in current department or agency 14 26 19 15 14 9 2 45 34 782
2018 11 to 20 years in current department or agency 13 22 24 17 14 8 2 39 35 686
2018 More than 20 years in current department or agency 16 28 17 11 14 11 3 51 29 376
2017 Less than 3 years in current department or agency 24 22 14 10 9 17 4 58 24 670
2017 3 to 10 years in current department or agency 15 22 18 16 14 13 3 43 36 829
2017 11 to 20 years in current department or agency 11 26 17 17 16 11 2 42 38 742
2017 More than 20 years in current department or agency 18 23 15 14 12 14 5 50 32 402
2014 Less than 3 years in current department or agency 19 20 18 11 10 17 5 51 27 382
2014 3 to 10 years in current department or agency 14 21 17 17 18 12 2 41 40 1209
2014 11 to 20 years in current department or agency 14 21 18 17 17 11 1 41 39 745
2014 More than 20 years in current department or agency 13 23 19 14 15 13 2 43 34 569

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 34 16 9 5 4 0 69 15 673
2020 3 to 10 years in current department or agency 22 35 18 14 9 2 0 58 23 902
2020 11 to 20 years in current department or agency 17 30 21 18 12 2 0 48 30 679
2020 More than 20 years in current department or agency 15 38 22 13 8 4 0 56 22 410
2019 Less than 3 years in current department or agency 26 34 15 13 7 4 0 63 21 701
2019 3 to 10 years in current department or agency 18 33 20 15 13 1 0 51 28 773
2019 11 to 20 years in current department or agency 15 29 19 20 15 2 0 45 35 667
2019 More than 20 years in current department or agency 13 33 21 17 14 3 0 47 31 374
2018 Less than 3 years in current department or agency 27 37 16 9 5 6 0 68 15 776
2018 3 to 10 years in current department or agency 15 33 18 18 15 1 0 49 33 783
2018 11 to 20 years in current department or agency 13 29 23 20 13 2 0 43 34 686
2018 More than 20 years in current department or agency 13 35 19 18 14 1 1 49 32 374
2017 Less than 3 years in current department or agency 32 33 13 9 4 8 1 72 14 670
2017 3 to 10 years in current department or agency 17 33 16 18 15 2 0 51 33 830
2017 11 to 20 years in current department or agency 14 32 20 17 15 2 0 47 32 743
2017 More than 20 years in current department or agency 15 36 20 15 11 2 1 53 27 403
2014 Less than 3 years in current department or agency 24 33 12 13 8 8 2 63 24 382
2014 3 to 10 years in current department or agency 16 32 18 19 13 1 0 49 33 1209
2014 11 to 20 years in current department or agency 14 29 17 19 19 2 0 44 39 746
2014 More than 20 years in current department or agency 17 31 19 18 12 3 1 49 31 570

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 31 15 13 7 5 2 63 22 672
2020 3 to 10 years in current department or agency 23 26 18 16 13 2 2 51 31 903
2020 11 to 20 years in current department or agency 14 22 18 20 23 1 1 38 44 681
2020 More than 20 years in current department or agency 13 24 18 20 19 1 6 39 41 412
2019 Less than 3 years in current department or agency 25 31 16 12 10 4 2 59 24 703
2019 3 to 10 years in current department or agency 22 27 13 16 19 1 2 50 37 772
2019 11 to 20 years in current department or agency 14 22 15 19 26 1 1 37 47 668
2019 More than 20 years in current department or agency 12 20 15 19 26 2 6 35 48 374
2018 Less than 3 years in current department or agency 28 30 14 10 10 5 3 63 22 778
2018 3 to 10 years in current department or agency 15 27 13 17 24 2 2 44 42 786
2018 11 to 20 years in current department or agency 13 23 15 20 26 1 2 37 47 685
2018 More than 20 years in current department or agency 9 22 16 22 23 2 5 34 49 375
2017 Less than 3 years in current department or agency 29 25 12 13 8 8 5 62 24 671
2017 3 to 10 years in current department or agency 14 27 15 17 23 2 2 42 42 830
2017 11 to 20 years in current department or agency 10 23 16 21 28 1 2 33 51 744
2017 More than 20 years in current department or agency 13 20 14 21 25 2 4 36 50 403
2014 Less than 3 years in current department or agency 18 26 11 16 14 9 7 52 35 382
2014 3 to 10 years in current department or agency 13 22 15 21 26 1 2 36 49 1207
2014 11 to 20 years in current department or agency 9 19 14 21 33 2 1 29 57 746
2014 More than 20 years in current department or agency 12 18 15 18 29 1 5 33 51 568

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 25 15 4 3 1 2 77 7 674
2020 3 to 10 years in current department or agency 45 26 15 6 4 1 3 74 11 904
2020 11 to 20 years in current department or agency 52 22 13 5 4 0 4 77 10 681
2020 More than 20 years in current department or agency 56 22 10 4 2 1 6 84 6 413
2019 Less than 3 years in current department or agency 53 24 12 5 3 0 3 80 8 703
2019 3 to 10 years in current department or agency 49 25 15 5 3 1 3 77 7 772
2019 11 to 20 years in current department or agency 46 25 14 6 4 2 4 75 11 668
2019 More than 20 years in current department or agency 53 24 13 2 2 1 5 82 5 374

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 25 13 7 4 1 2 75 11 673
2020 3 to 10 years in current department or agency 43 29 14 6 4 1 2 75 10 903
2020 11 to 20 years in current department or agency 42 29 14 6 4 1 3 75 10 681
2020 More than 20 years in current department or agency 54 23 10 4 2 2 5 83 6 412
2019 Less than 3 years in current department or agency 51 24 14 5 3 1 2 77 9 701
2019 3 to 10 years in current department or agency 42 25 17 7 5 2 2 70 12 766
2019 11 to 20 years in current department or agency 42 26 16 5 5 2 3 72 11 665
2019 More than 20 years in current department or agency 47 22 14 7 3 1 6 74 11 373

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 81 7 4 2 1 3 2 93 3 672
2020 3 to 10 years in current department or agency 77 8 4 2 3 3 3 90 6 900
2020 11 to 20 years in current department or agency 71 10 5 2 3 4 5 89 6 679
2020 More than 20 years in current department or agency 73 10 4 2 3 5 4 90 6 412
2019 Less than 3 years in current department or agency 80 8 3 2 2 3 3 93 4 701
2019 3 to 10 years in current department or agency 73 9 5 2 3 5 2 88 6 770
2019 11 to 20 years in current department or agency 70 9 6 4 2 4 4 86 7 665
2019 More than 20 years in current department or agency 69 10 4 2 4 4 7 89 7 370

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 78 10 4 1 1 1 4 93 2 671
2020 3 to 10 years in current department or agency 75 10 4 1 1 2 6 93 2 902
2020 11 to 20 years in current department or agency 74 11 3 1 1 3 8 95 2 679
2020 More than 20 years in current department or agency 75 10 2 0 1 4 7 96 1 413
2019 Less than 3 years in current department or agency 84 5 2 1 1 1 7 96 1 699
2019 3 to 10 years in current department or agency 79 8 2 1 2 2 8 95 3 767
2019 11 to 20 years in current department or agency 78 4 3 1 1 4 9 93 3 665
2019 More than 20 years in current department or agency 74 7 2 1 1 2 13 96 1 370

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 44 16 7 3 4 0 73 11 673
2020 3 to 10 years in current department or agency 22 47 17 8 4 3 0 71 12 904
2020 11 to 20 years in current department or agency 19 45 20 7 4 5 0 67 12 681
2020 More than 20 years in current department or agency 20 46 16 8 2 6 1 71 11 413
2019 Less than 3 years in current department or agency 24 45 15 9 3 3 0 72 12 700
2019 3 to 10 years in current department or agency 19 42 21 9 6 4 0 63 15 773
2019 11 to 20 years in current department or agency 18 40 23 10 5 4 1 60 16 668
2019 More than 20 years in current department or agency 16 41 20 11 6 4 1 60 19 371
2018 Less than 3 years in current department or agency 31 42 16 5 2 4 0 76 7 779
2018 3 to 10 years in current department or agency 18 41 22 10 7 3 0 60 17 787
2018 11 to 20 years in current department or agency 17 36 26 10 6 4 0 56 17 688
2018 More than 20 years in current department or agency 14 43 23 10 6 3 1 59 17 375
2017 Less than 3 years in current department or agency 32 39 14 5 2 7 1 77 8 670
2017 3 to 10 years in current department or agency 20 40 19 11 7 3 0 62 18 831
2017 11 to 20 years in current department or agency 15 38 23 12 7 5 0 55 20 744
2017 More than 20 years in current department or agency 16 39 20 13 6 5 1 59 20 403

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 37 11 6 2 2 0 81 8 672
2020 3 to 10 years in current department or agency 36 41 12 6 3 2 0 79 9 901
2020 11 to 20 years in current department or agency 34 40 14 6 4 3 0 76 10 678
2020 More than 20 years in current department or agency 33 47 10 4 3 3 0 82 8 411
2019 Less than 3 years in current department or agency 42 37 11 6 2 2 0 80 9 693
2019 3 to 10 years in current department or agency 31 40 15 8 5 2 0 72 13 763
2019 11 to 20 years in current department or agency 31 38 16 7 4 4 0 72 11 662
2019 More than 20 years in current department or agency 32 40 15 6 3 3 0 75 10 374
2018 Less than 3 years in current department or agency 47 38 9 3 2 1 0 86 5 774
2018 3 to 10 years in current department or agency 37 42 12 4 3 1 0 80 8 777
2018 11 to 20 years in current department or agency 34 42 16 4 2 2 0 78 6 687
2018 More than 20 years in current department or agency 36 41 12 5 2 4 0 80 8 372
2017 Less than 3 years in current department or agency 49 37 7 3 1 3 0 89 4 671
2017 3 to 10 years in current department or agency 35 42 13 5 3 3 0 78 8 830
2017 11 to 20 years in current department or agency 35 39 14 5 3 3 0 77 8 746
2017 More than 20 years in current department or agency 33 45 13 2 2 5 0 82 4 404
2014 Less than 3 years in current department or agency 52 34 7 2 1 3 0 90 3 380
2014 3 to 10 years in current department or agency 39 36 13 5 3 3 0 78 8 1208
2014 11 to 20 years in current department or agency 37 37 13 6 3 4 0 78 9 746
2014 More than 20 years in current department or agency 37 43 13 2 2 3 0 82 5 570