2020 Public Service Employee Survey Results for Natural Resources Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 48 4 11 2 0 0 83 14 672
2020 3 to 10 years in current department or agency 35 48 4 10 3 0 0 83 13 904
2020 11 to 20 years in current department or agency 42 39 5 12 2 0 0 82 14 682
2020 More than 20 years in current department or agency 36 49 3 11 1 0 0 85 12 412

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 80 13 2 3 1 0 1 94 4 672
2020 3 to 10 years in current department or agency 75 18 3 2 1 1 1 94 3 900
2020 11 to 20 years in current department or agency 77 15 5 1 0 1 1 93 2 675
2020 More than 20 years in current department or agency 69 21 4 2 2 1 1 92 4 411
2017 Less than 3 years in current department or agency 76 17 4 2 0 0 1 93 3 670
2017 3 to 10 years in current department or agency 67 24 5 2 1 1 1 92 3 826
2017 11 to 20 years in current department or agency 66 22 6 3 1 1 2 91 4 739
2017 More than 20 years in current department or agency 58 27 8 4 1 1 1 87 5 404
2014 Less than 3 years in current department or agency 77 15 3 2 1 1 0 94 3 382
2014 3 to 10 years in current department or agency 68 22 4 3 1 1 1 91 4 1209
2014 11 to 20 years in current department or agency 63 23 7 3 1 1 2 89 4 745
2014 More than 20 years in current department or agency 63 23 6 4 1 0 2 88 6 569

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 42 9 12 3 0 1 76 15 672
2020 3 to 10 years in current department or agency 35 43 9 10 3 0 0 78 12 903
2020 11 to 20 years in current department or agency 36 39 10 12 2 0 0 76 14 678
2020 More than 20 years in current department or agency 35 49 6 8 2 0 0 84 10 410
2019 Less than 3 years in current department or agency 49 33 7 8 4 0 0 82 12 700
2019 3 to 10 years in current department or agency 47 34 6 9 4 0 0 81 13 774
2019 11 to 20 years in current department or agency 50 34 5 7 3 0 0 85 10 668
2019 More than 20 years in current department or agency 53 32 6 6 3 0 0 86 9 374
2017 Less than 3 years in current department or agency 49 35 5 7 3 0 1 84 11 673
2017 3 to 10 years in current department or agency 41 38 6 9 5 0 0 80 14 830
2017 11 to 20 years in current department or agency 45 37 7 7 4 0 0 82 11 743
2017 More than 20 years in current department or agency 48 36 5 5 5 0 0 84 11 404
2014 Less than 3 years in current department or agency 50 35 3 8 4 0 0 85 12 382
2014 3 to 10 years in current department or agency 44 33 8 8 6 0 0 77 14 1208
2014 11 to 20 years in current department or agency 44 32 8 8 7 0 0 76 16 746
2014 More than 20 years in current department or agency 48 37 4 7 3 0 0 85 10 569

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 37 11 12 4 0 1 72 16 671
2020 3 to 10 years in current department or agency 32 40 13 10 3 0 2 74 14 897
2020 11 to 20 years in current department or agency 32 41 11 10 4 0 2 75 14 678
2020 More than 20 years in current department or agency 36 45 10 4 3 0 1 83 7 411
2019 Less than 3 years in current department or agency 33 36 14 13 3 0 0 70 16 698
2019 3 to 10 years in current department or agency 30 41 12 11 5 0 1 71 16 772
2019 11 to 20 years in current department or agency 32 37 13 13 4 0 1 69 18 666
2019 More than 20 years in current department or agency 37 37 13 8 3 0 2 76 11 373
2018 Less than 3 years in current department or agency 26 48 11 10 3 0 1 75 14 780
2018 3 to 10 years in current department or agency 27 43 11 12 5 0 1 71 18 783
2018 11 to 20 years in current department or agency 25 43 14 13 4 0 1 68 17 687
2018 More than 20 years in current department or agency 28 45 12 8 5 1 1 74 14 375
2017 Less than 3 years in current department or agency 34 41 10 10 4 1 1 76 14 674
2017 3 to 10 years in current department or agency 29 40 13 11 7 0 0 69 18 830
2017 11 to 20 years in current department or agency 27 41 15 10 6 0 0 68 16 742
2017 More than 20 years in current department or agency 30 42 15 7 5 0 2 73 12 404
2014 Less than 3 years in current department or agency 31 37 13 13 5 0 0 69 18 382
2014 3 to 10 years in current department or agency 26 35 15 16 8 0 0 61 23 1208
2014 11 to 20 years in current department or agency 21 41 15 14 8 0 1 63 22 745
2014 More than 20 years in current department or agency 28 43 12 10 5 0 1 72 15 569

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 34 9 7 2 0 0 82 9 666
2020 3 to 10 years in current department or agency 46 37 8 6 2 0 1 83 9 896
2020 11 to 20 years in current department or agency 52 33 8 5 2 0 1 85 7 677
2020 More than 20 years in current department or agency 54 32 7 4 1 0 0 87 5 407
2019 Less than 3 years in current department or agency 53 31 9 4 2 0 0 85 6 696
2019 3 to 10 years in current department or agency 50 34 6 6 3 0 0 85 9 767
2019 11 to 20 years in current department or agency 54 31 7 5 1 1 0 86 6 666
2019 More than 20 years in current department or agency 59 30 7 2 1 0 1 90 3 373
2017 Less than 3 years in current department or agency 60 28 5 5 1 0 0 89 6 670
2017 3 to 10 years in current department or agency 55 33 7 3 2 0 0 88 5 826
2017 11 to 20 years in current department or agency 52 34 8 5 1 0 0 87 6 743
2017 More than 20 years in current department or agency 59 30 5 5 0 0 1 89 5 403
2014 Less than 3 years in current department or agency 50 34 7 6 2 0 0 85 8 382
2014 3 to 10 years in current department or agency 47 36 8 6 3 1 1 84 9 1207
2014 11 to 20 years in current department or agency 48 37 7 5 2 1 0 85 7 745
2014 More than 20 years in current department or agency 54 36 5 3 1 0 0 90 5 570

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 31 9 8 5 0 0 78 12 672
2020 3 to 10 years in current department or agency 43 33 9 9 5 0 1 77 14 898
2020 11 to 20 years in current department or agency 43 33 10 10 4 0 0 76 14 678
2020 More than 20 years in current department or agency 47 32 11 5 4 0 1 80 9 407
2019 Less than 3 years in current department or agency 49 28 10 6 6 0 0 78 13 698
2019 3 to 10 years in current department or agency 44 31 9 10 6 0 0 75 16 773
2019 11 to 20 years in current department or agency 44 31 12 7 6 0 0 75 13 665
2019 More than 20 years in current department or agency 46 33 7 8 3 0 2 81 12 372
2018 Less than 3 years in current department or agency 49 32 8 7 3 1 0 82 10 779
2018 3 to 10 years in current department or agency 43 31 11 9 6 0 1 74 15 783
2018 11 to 20 years in current department or agency 40 38 10 8 4 0 0 77 12 686
2018 More than 20 years in current department or agency 43 33 9 5 6 0 2 79 12 374
2017 Less than 3 years in current department or agency 54 29 6 6 4 1 1 84 10 672
2017 3 to 10 years in current department or agency 41 32 11 9 6 0 1 73 16 830
2017 11 to 20 years in current department or agency 40 34 12 7 6 0 0 74 14 743
2017 More than 20 years in current department or agency 47 33 9 5 5 0 1 80 10 402
2014 Less than 3 years in current department or agency 44 31 12 9 4 0 1 75 13 382
2014 3 to 10 years in current department or agency 38 33 13 8 6 0 1 73 14 1208
2014 11 to 20 years in current department or agency 37 35 13 8 5 1 1 73 13 746
2014 More than 20 years in current department or agency 40 34 12 10 3 1 1 75 12 570

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 35 10 9 3 0 0 78 12 672
2020 3 to 10 years in current department or agency 36 43 12 6 3 0 0 79 9 904
2020 11 to 20 years in current department or agency 40 40 10 7 3 0 0 80 10 680
2020 More than 20 years in current department or agency 47 37 9 5 3 0 0 83 7 412
2019 Less than 3 years in current department or agency 38 37 12 8 5 0 0 75 13 701
2019 3 to 10 years in current department or agency 39 36 12 9 5 0 0 74 14 774
2019 11 to 20 years in current department or agency 38 41 9 8 4 0 0 79 12 668
2019 More than 20 years in current department or agency 47 36 9 5 3 0 0 83 8 374
2018 Less than 3 years in current department or agency 40 40 10 8 2 0 0 80 10 777
2018 3 to 10 years in current department or agency 36 39 12 8 5 0 0 75 13 782
2018 11 to 20 years in current department or agency 31 47 12 6 4 0 0 78 9 683
2018 More than 20 years in current department or agency 44 40 8 4 4 0 0 85 7 371
2017 Less than 3 years in current department or agency 39 44 8 7 2 0 0 83 9 672
2017 3 to 10 years in current department or agency 35 44 10 7 4 0 0 79 11 830
2017 11 to 20 years in current department or agency 30 46 12 8 4 0 0 76 11 746
2017 More than 20 years in current department or agency 39 42 9 6 3 0 0 82 9 404
2014 Less than 3 years in current department or agency 36 44 7 10 3 0 0 80 13 382
2014 3 to 10 years in current department or agency 28 45 12 9 6 0 0 74 15 1209
2014 11 to 20 years in current department or agency 26 47 13 10 4 0 0 74 14 746
2014 More than 20 years in current department or agency 36 43 10 8 4 0 0 79 11 570

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 39 10 7 3 0 1 80 10 673
2020 3 to 10 years in current department or agency 32 38 13 11 6 0 0 70 17 903
2020 11 to 20 years in current department or agency 29 38 15 12 6 0 0 67 18 679
2020 More than 20 years in current department or agency 29 42 13 9 7 0 0 71 16 411
2019 Less than 3 years in current department or agency 36 37 11 11 5 0 0 73 16 702
2019 3 to 10 years in current department or agency 30 33 14 16 8 0 0 62 23 771
2019 11 to 20 years in current department or agency 25 36 15 16 9 0 0 61 24 666
2019 More than 20 years in current department or agency 26 38 16 11 8 0 1 65 20 373
2018 Less than 3 years in current department or agency 36 37 13 8 4 1 0 74 13 778
2018 3 to 10 years in current department or agency 27 32 15 14 11 0 0 60 25 782
2018 11 to 20 years in current department or agency 24 33 18 16 9 0 0 57 25 686
2018 More than 20 years in current department or agency 25 35 16 11 13 0 0 60 24 373
2017 Less than 3 years in current department or agency 40 38 11 7 3 1 0 78 10 674
2017 3 to 10 years in current department or agency 26 37 16 13 8 0 0 63 21 829
2017 11 to 20 years in current department or agency 24 33 17 15 11 0 0 57 26 744
2017 More than 20 years in current department or agency 24 37 16 13 9 0 0 62 22 403
2014 Less than 3 years in current department or agency 34 38 12 10 4 1 1 73 14 382
2014 3 to 10 years in current department or agency 22 35 17 15 11 0 0 58 26 1208
2014 11 to 20 years in current department or agency 16 37 16 17 13 0 0 53 31 746
2014 More than 20 years in current department or agency 23 36 19 11 10 0 0 60 22 569

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 40 10 12 4 0 0 75 15 670
2020 3 to 10 years in current department or agency 32 44 10 10 5 0 0 76 15 903
2020 11 to 20 years in current department or agency 36 38 12 9 5 0 0 75 14 672
2020 More than 20 years in current department or agency 39 42 9 7 3 0 0 81 10 408
2019 Less than 3 years in current department or agency 29 39 12 15 4 0 0 69 19 698
2019 3 to 10 years in current department or agency 28 41 12 13 5 0 0 69 19 768
2019 11 to 20 years in current department or agency 32 38 10 13 6 0 0 70 20 664
2019 More than 20 years in current department or agency 36 43 12 6 3 0 0 79 9 374
2018 Less than 3 years in current department or agency 28 43 12 12 4 0 1 71 17 778
2018 3 to 10 years in current department or agency 29 41 10 13 7 0 0 70 20 785
2018 11 to 20 years in current department or agency 27 40 14 13 5 0 0 68 19 689
2018 More than 20 years in current department or agency 34 42 12 8 4 0 0 76 12 374
2017 Less than 3 years in current department or agency 33 41 11 10 4 0 0 74 14 672
2017 3 to 10 years in current department or agency 28 40 13 13 6 0 0 68 19 829
2017 11 to 20 years in current department or agency 29 39 11 13 8 0 0 68 21 745
2017 More than 20 years in current department or agency 34 45 10 6 4 0 0 80 10 403

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 37 8 7 2 0 0 83 9 671
2020 3 to 10 years in current department or agency 43 39 9 6 3 0 0 82 9 899
2020 11 to 20 years in current department or agency 45 39 9 5 2 0 0 84 7 674
2020 More than 20 years in current department or agency 48 36 9 5 2 0 0 84 7 410
2019 Less than 3 years in current department or agency 39 40 10 8 2 0 0 79 11 701
2019 3 to 10 years in current department or agency 39 40 10 7 3 0 0 79 11 770
2019 11 to 20 years in current department or agency 41 36 11 7 4 1 0 78 11 664
2019 More than 20 years in current department or agency 40 43 9 6 2 0 0 82 8 372
2018 Less than 3 years in current department or agency 42 43 9 6 1 0 0 85 7 778
2018 3 to 10 years in current department or agency 42 41 9 6 2 0 0 83 8 788
2018 11 to 20 years in current department or agency 38 42 12 5 2 0 0 80 7 686
2018 More than 20 years in current department or agency 39 41 13 4 2 0 0 81 7 371
2017 Less than 3 years in current department or agency 48 35 9 6 1 1 0 83 7 672
2017 3 to 10 years in current department or agency 40 41 9 6 5 0 0 80 11 829
2017 11 to 20 years in current department or agency 37 39 11 7 4 1 0 77 12 745
2017 More than 20 years in current department or agency 41 39 10 7 2 0 0 81 9 404
2014 Less than 3 years in current department or agency 41 43 8 5 3 1 0 84 7 381
2014 3 to 10 years in current department or agency 37 41 11 6 4 0 0 79 10 1209
2014 11 to 20 years in current department or agency 36 40 14 7 3 1 0 77 10 745
2014 More than 20 years in current department or agency 40 37 12 8 2 1 0 78 10 570

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 34 11 7 4 0 0 78 10 671
2020 3 to 10 years in current department or agency 36 37 11 11 5 0 0 73 16 902
2020 11 to 20 years in current department or agency 34 39 12 10 6 0 0 73 16 679
2020 More than 20 years in current department or agency 33 40 11 10 6 0 0 73 16 409
2019 Less than 3 years in current department or agency 40 35 12 8 4 0 0 75 13 701
2019 3 to 10 years in current department or agency 33 33 13 13 8 0 0 66 21 769
2019 11 to 20 years in current department or agency 32 33 14 13 8 0 0 65 21 663
2019 More than 20 years in current department or agency 34 36 11 11 8 0 0 70 19 369
2018 Less than 3 years in current department or agency 40 38 10 7 4 0 0 78 11 779
2018 3 to 10 years in current department or agency 31 35 12 12 9 0 0 67 21 787
2018 11 to 20 years in current department or agency 28 37 15 12 7 0 0 65 20 683
2018 More than 20 years in current department or agency 27 41 13 10 9 0 0 68 19 372
2017 Less than 3 years in current department or agency 44 36 10 6 3 0 0 81 9 674
2017 3 to 10 years in current department or agency 30 39 11 11 8 0 0 70 19 827
2017 11 to 20 years in current department or agency 26 35 15 14 9 0 0 62 23 745
2017 More than 20 years in current department or agency 28 38 13 11 9 0 0 67 20 403

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 33 11 4 2 0 0 83 6 669
2020 3 to 10 years in current department or agency 49 35 10 3 1 0 0 85 5 900
2020 11 to 20 years in current department or agency 56 32 8 3 1 0 0 87 4 667
2020 More than 20 years in current department or agency 61 29 6 2 2 0 0 89 5 408
2019 Less than 3 years in current department or agency 48 33 12 4 2 0 0 81 6 699
2019 3 to 10 years in current department or agency 50 32 10 4 2 0 0 83 7 767
2019 11 to 20 years in current department or agency 54 32 8 3 2 0 0 86 5 661
2019 More than 20 years in current department or agency 63 28 6 1 2 0 0 91 3 371
2018 Less than 3 years in current department or agency 48 36 10 3 2 0 0 85 5 773
2018 3 to 10 years in current department or agency 50 34 10 4 2 0 0 84 6 780
2018 11 to 20 years in current department or agency 50 36 11 2 1 0 0 86 3 684
2018 More than 20 years in current department or agency 62 30 5 2 1 0 0 92 4 366
2017 Less than 3 years in current department or agency 53 32 11 3 0 0 0 86 4 672
2017 3 to 10 years in current department or agency 52 36 8 3 2 0 0 88 4 825
2017 11 to 20 years in current department or agency 50 36 9 3 2 0 0 86 5 744
2017 More than 20 years in current department or agency 59 33 5 1 1 0 0 93 2 403
2014 Less than 3 years in current department or agency 61 29 6 3 1 0 0 90 4 382
2014 3 to 10 years in current department or agency 55 32 8 3 2 0 0 87 5 1208
2014 11 to 20 years in current department or agency 57 31 7 2 1 0 0 89 3 746
2014 More than 20 years in current department or agency 64 26 6 3 1 0 0 91 3 569

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 39 11 7 4 0 0 78 11 671
2020 3 to 10 years in current department or agency 33 42 12 8 5 0 0 75 13 900
2020 11 to 20 years in current department or agency 36 40 12 7 5 0 0 76 11 676
2020 More than 20 years in current department or agency 39 35 12 9 5 0 0 74 14 405
2019 Less than 3 years in current department or agency 38 38 11 9 4 0 0 76 13 700
2019 3 to 10 years in current department or agency 34 34 14 12 6 0 0 67 18 773
2019 11 to 20 years in current department or agency 33 37 12 12 6 0 0 70 18 660
2019 More than 20 years in current department or agency 38 37 11 9 5 0 0 75 14 373
2018 Less than 3 years in current department or agency 37 38 13 8 3 1 0 76 11 774
2018 3 to 10 years in current department or agency 29 41 13 10 7 0 0 69 17 784
2018 11 to 20 years in current department or agency 29 41 13 11 6 0 0 70 17 684
2018 More than 20 years in current department or agency 33 36 12 13 6 0 0 70 19 371
2017 Less than 3 years in current department or agency 40 39 11 8 2 1 0 79 10 672
2017 3 to 10 years in current department or agency 32 40 11 10 7 0 0 72 17 824
2017 11 to 20 years in current department or agency 29 41 12 11 6 0 0 71 17 741
2017 More than 20 years in current department or agency 34 41 9 9 6 0 0 76 15 403
2014 Less than 3 years in current department or agency 29 44 12 7 7 0 1 74 15 382
2014 3 to 10 years in current department or agency 23 42 14 13 9 0 0 65 21 1208
2014 11 to 20 years in current department or agency 20 44 15 12 9 0 0 64 21 745
2014 More than 20 years in current department or agency 26 44 10 14 6 0 0 70 20 570

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 34 11 6 4 0 0 79 10 673
2020 3 to 10 years in current department or agency 42 34 13 7 5 0 0 75 12 903
2020 11 to 20 years in current department or agency 44 32 13 7 4 0 0 76 11 681
2020 More than 20 years in current department or agency 45 32 11 7 3 0 0 78 11 411
2019 Less than 3 years in current department or agency 42 35 13 6 4 1 0 77 10 701
2019 3 to 10 years in current department or agency 40 32 12 9 7 0 0 72 16 772
2019 11 to 20 years in current department or agency 39 33 15 9 3 0 0 72 13 663
2019 More than 20 years in current department or agency 46 31 13 6 4 0 0 77 10 371
2018 Less than 3 years in current department or agency 44 35 12 7 3 0 0 78 10 775
2018 3 to 10 years in current department or agency 39 33 15 8 5 0 0 72 13 785
2018 11 to 20 years in current department or agency 35 36 16 9 5 0 0 71 13 681
2018 More than 20 years in current department or agency 41 33 14 7 5 0 0 74 12 372
2017 Less than 3 years in current department or agency 51 32 8 7 2 0 0 84 8 670
2017 3 to 10 years in current department or agency 38 36 12 7 6 0 0 74 14 824
2017 11 to 20 years in current department or agency 33 37 13 10 6 0 0 71 16 742
2017 More than 20 years in current department or agency 44 33 13 6 4 0 0 77 11 404
2014 Less than 3 years in current department or agency 44 30 13 7 6 0 0 74 12 382
2014 3 to 10 years in current department or agency 32 37 13 11 6 0 0 69 17 1209
2014 11 to 20 years in current department or agency 28 38 13 14 7 0 0 66 21 746
2014 More than 20 years in current department or agency 36 37 11 10 5 0 0 74 15 570

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 39 11 8 2 1 1 79 10 672
2020 3 to 10 years in current department or agency 29 44 13 8 3 1 1 75 12 899
2020 11 to 20 years in current department or agency 34 38 14 8 4 1 1 73 12 678
2020 More than 20 years in current department or agency 32 42 14 8 3 0 1 75 11 412
2019 Less than 3 years in current department or agency 37 39 12 8 3 0 1 77 11 694
2019 3 to 10 years in current department or agency 27 40 16 10 7 0 1 67 17 766
2019 11 to 20 years in current department or agency 29 36 16 12 5 0 0 66 18 659
2019 More than 20 years in current department or agency 29 42 14 10 4 0 1 72 14 368
2018 Less than 3 years in current department or agency 35 39 14 8 2 0 2 75 10 778
2018 3 to 10 years in current department or agency 27 37 16 13 7 0 1 64 20 785
2018 11 to 20 years in current department or agency 26 33 19 14 7 1 0 60 21 682
2018 More than 20 years in current department or agency 25 35 18 13 7 0 1 61 20 370
2017 Less than 3 years in current department or agency 42 36 11 7 2 1 1 80 9 672
2017 3 to 10 years in current department or agency 29 39 15 12 6 0 0 68 17 826
2017 11 to 20 years in current department or agency 26 37 16 13 6 1 1 65 19 743
2017 More than 20 years in current department or agency 28 37 14 14 6 0 2 65 20 404
2014 Less than 3 years in current department or agency 37 38 13 6 4 0 1 76 11 382
2014 3 to 10 years in current department or agency 26 37 16 13 6 1 1 65 19 1209
2014 11 to 20 years in current department or agency 23 35 17 14 8 1 1 59 23 746
2014 More than 20 years in current department or agency 27 34 16 15 7 1 1 61 22 569

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 34 9 6 2 0 0 82 9 674
2020 3 to 10 years in current department or agency 42 40 11 4 2 0 0 83 6 903
2020 11 to 20 years in current department or agency 47 35 11 4 2 0 0 82 6 678
2020 More than 20 years in current department or agency 51 37 8 3 2 0 0 87 5 413
2019 Less than 3 years in current department or agency 46 35 9 7 3 0 0 81 10 702
2019 3 to 10 years in current department or agency 43 36 11 8 3 0 0 79 10 772
2019 11 to 20 years in current department or agency 43 39 10 5 3 0 0 82 8 667
2019 More than 20 years in current department or agency 51 36 8 2 2 0 0 87 4 371
2018 Less than 3 years in current department or agency 46 36 11 6 2 0 0 82 7 777
2018 3 to 10 years in current department or agency 40 39 11 7 3 0 0 79 10 785
2018 11 to 20 years in current department or agency 37 42 14 4 3 0 0 79 7 685
2018 More than 20 years in current department or agency 47 39 9 4 2 0 0 86 6 373
2017 Less than 3 years in current department or agency 50 35 8 5 2 0 0 85 7 672
2017 3 to 10 years in current department or agency 41 40 9 6 3 0 0 82 9 826
2017 11 to 20 years in current department or agency 37 42 12 7 3 0 0 78 9 740
2017 More than 20 years in current department or agency 44 40 9 4 3 0 0 84 7 403
2014 Less than 3 years in current department or agency 47 37 7 6 3 0 0 84 9 382
2014 3 to 10 years in current department or agency 37 39 12 8 3 0 0 77 11 1209
2014 11 to 20 years in current department or agency 34 43 13 7 2 0 0 77 9 746
2014 More than 20 years in current department or agency 41 42 8 7 2 0 0 83 9 569

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 33 16 8 5 0 1 71 13 673
2020 3 to 10 years in current department or agency 27 35 19 11 7 0 1 63 19 898
2020 11 to 20 years in current department or agency 27 33 21 11 7 0 1 61 18 676
2020 More than 20 years in current department or agency 28 36 19 11 4 0 2 65 16 409
2019 Less than 3 years in current department or agency 40 33 16 6 5 0 0 73 11 700
2019 3 to 10 years in current department or agency 27 36 18 11 8 0 0 64 19 772
2019 11 to 20 years in current department or agency 28 34 20 10 7 0 1 63 17 664
2019 More than 20 years in current department or agency 29 34 18 13 4 0 2 64 17 371
2018 Less than 3 years in current department or agency 41 32 16 6 4 0 1 74 10 781
2018 3 to 10 years in current department or agency 25 35 20 12 7 0 0 61 19 786
2018 11 to 20 years in current department or agency 31 32 20 10 6 0 1 64 16 688
2018 More than 20 years in current department or agency 25 35 19 13 7 0 2 61 20 373
2017 Less than 3 years in current department or agency 42 35 14 6 3 0 1 77 9 674
2017 3 to 10 years in current department or agency 27 38 18 11 5 0 1 66 16 829
2017 11 to 20 years in current department or agency 30 36 19 9 5 0 1 67 14 746
2017 More than 20 years in current department or agency 27 35 18 11 7 0 3 64 18 404
2014 Less than 3 years in current department or agency 39 31 15 7 6 1 1 72 12 382
2014 3 to 10 years in current department or agency 28 39 18 10 5 0 1 67 15 1209
2014 11 to 20 years in current department or agency 27 36 18 10 6 1 2 65 17 747
2014 More than 20 years in current department or agency 26 35 17 12 9 0 1 62 21 570

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 21 37 27 9 1 1 36 27 670
2020 3 to 10 years in current department or agency 8 19 42 23 6 0 1 30 27 903
2020 11 to 20 years in current department or agency 8 19 44 19 8 1 1 28 27 680
2020 More than 20 years in current department or agency 5 16 41 27 9 0 2 37 22 412
2019 Less than 3 years in current department or agency 9 19 35 25 11 0 1 36 28 701
2019 3 to 10 years in current department or agency 9 22 40 22 6 0 0 28 31 775
2019 11 to 20 years in current department or agency 8 25 35 24 6 0 1 31 34 668
2019 More than 20 years in current department or agency 8 22 38 22 8 1 1 31 30 374
2018 Less than 3 years in current department or agency 6 21 33 27 10 1 2 38 28 775
2018 3 to 10 years in current department or agency 10 22 40 20 6 0 1 26 33 787
2018 11 to 20 years in current department or agency 10 23 41 19 6 0 1 25 33 685
2018 More than 20 years in current department or agency 7 24 39 21 7 1 1 28 32 373
2017 Less than 3 years in current department or agency 5 19 33 23 15 1 5 40 25 673
2017 3 to 10 years in current department or agency 10 24 37 21 5 0 3 27 35 825
2017 11 to 20 years in current department or agency 11 27 36 17 7 0 2 24 39 738
2017 More than 20 years in current department or agency 9 25 40 14 7 0 4 22 36 399
2014 Less than 3 years in current department or agency 6 19 38 22 10 3 2 34 26 380
2014 3 to 10 years in current department or agency 10 26 39 17 6 0 2 24 37 1206
2014 11 to 20 years in current department or agency 11 29 39 14 5 1 2 19 41 744
2014 More than 20 years in current department or agency 10 28 41 14 5 0 2 19 39 569

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 11 22 36 23 3 1 61 16 665
2020 3 to 10 years in current department or agency 6 11 29 35 17 1 1 54 17 898
2020 11 to 20 years in current department or agency 6 12 28 34 17 2 2 53 18 675
2020 More than 20 years in current department or agency 3 15 26 35 17 3 2 54 19 411
2019 Less than 3 years in current department or agency 6 12 21 34 22 3 2 59 19 699
2019 3 to 10 years in current department or agency 7 16 26 33 15 1 1 49 24 772
2019 11 to 20 years in current department or agency 8 17 26 32 12 3 2 47 26 668
2019 More than 20 years in current department or agency 8 19 29 26 14 2 2 42 28 372
2018 Less than 3 years in current department or agency 5 13 20 34 21 4 3 59 19 771
2018 3 to 10 years in current department or agency 7 19 30 30 11 1 2 42 27 782
2018 11 to 20 years in current department or agency 8 19 32 26 11 2 2 39 28 677
2018 More than 20 years in current department or agency 9 23 27 25 12 2 2 38 34 374
2017 Less than 3 years in current department or agency 4 11 21 26 27 5 6 59 17 671
2017 3 to 10 years in current department or agency 8 17 31 27 11 2 4 40 26 821
2017 11 to 20 years in current department or agency 9 21 29 23 12 2 4 37 32 740
2017 More than 20 years in current department or agency 9 21 30 22 10 2 6 35 33 399
2014 Less than 3 years in current department or agency 6 16 23 26 19 5 6 50 25 379
2014 3 to 10 years in current department or agency 9 17 31 26 12 2 3 40 27 1203
2014 11 to 20 years in current department or agency 12 21 37 19 7 3 2 27 34 741
2014 More than 20 years in current department or agency 10 25 34 18 8 2 2 27 37 570

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 12 20 37 20 8 1 2 29 33 667
2020 3 to 10 years in current department or agency 15 26 34 17 7 1 1 24 42 903
2020 11 to 20 years in current department or agency 12 27 34 18 7 0 2 26 39 676
2020 More than 20 years in current department or agency 14 21 36 18 7 1 3 27 36 411
2019 Less than 3 years in current department or agency 18 21 26 20 11 2 2 33 41 703
2019 3 to 10 years in current department or agency 17 28 29 16 7 1 1 24 46 769
2019 11 to 20 years in current department or agency 18 28 32 14 6 1 1 20 48 664
2019 More than 20 years in current department or agency 17 28 32 14 6 1 3 20 47 372
2018 Less than 3 years in current department or agency 14 22 29 18 11 3 3 31 38 775
2018 3 to 10 years in current department or agency 19 28 32 15 4 1 1 19 48 781
2018 11 to 20 years in current department or agency 22 26 31 14 4 1 2 18 50 685
2018 More than 20 years in current department or agency 22 31 28 9 5 2 2 15 56 372
2017 Less than 3 years in current department or agency 14 20 27 16 14 4 5 33 37 673
2017 3 to 10 years in current department or agency 21 29 29 12 5 1 3 18 52 825
2017 11 to 20 years in current department or agency 23 28 30 12 3 1 4 16 53 741
2017 More than 20 years in current department or agency 24 28 27 7 7 2 5 15 56 400
2014 Less than 3 years in current department or agency 23 25 27 13 7 2 4 21 51 381
2014 3 to 10 years in current department or agency 28 30 24 11 4 1 2 15 60 1204
2014 11 to 20 years in current department or agency 33 29 24 7 3 2 3 11 64 742
2014 More than 20 years in current department or agency 33 30 23 7 3 1 2 11 65 570

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 17 27 32 15 1 1 48 25 666
2020 3 to 10 years in current department or agency 8 17 36 26 12 0 1 38 26 901
2020 11 to 20 years in current department or agency 8 18 36 28 9 0 2 37 26 678
2020 More than 20 years in current department or agency 5 16 37 29 11 1 1 41 21 408
2019 Less than 3 years in current department or agency 9 16 27 26 20 1 2 47 25 698
2019 3 to 10 years in current department or agency 10 17 34 27 12 0 0 39 27 772
2019 11 to 20 years in current department or agency 8 19 34 28 9 0 2 38 28 665
2019 More than 20 years in current department or agency 5 17 39 25 11 0 2 37 23 372
2018 Less than 3 years in current department or agency 9 14 24 29 20 1 2 51 24 774
2018 3 to 10 years in current department or agency 10 19 36 27 7 0 1 34 30 783
2018 11 to 20 years in current department or agency 10 19 37 26 8 0 2 34 29 683
2018 More than 20 years in current department or agency 7 23 31 26 8 1 4 35 32 371
2017 Less than 3 years in current department or agency 8 10 25 28 25 2 4 56 18 671
2017 3 to 10 years in current department or agency 10 20 33 25 9 0 3 35 31 816
2017 11 to 20 years in current department or agency 10 18 35 26 9 0 3 35 29 736
2017 More than 20 years in current department or agency 8 20 35 23 11 0 3 35 28 401
2014 Less than 3 years in current department or agency 7 13 29 29 19 1 2 49 20 379
2014 3 to 10 years in current department or agency 9 19 36 25 7 0 2 33 29 1202
2014 11 to 20 years in current department or agency 10 19 37 23 8 1 3 32 29 741
2014 More than 20 years in current department or agency 8 21 38 24 7 0 2 32 30 566

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 11 13 28 26 18 2 3 46 25 669
2020 3 to 10 years in current department or agency 15 23 28 22 10 0 2 32 39 899
2020 11 to 20 years in current department or agency 20 25 29 17 8 1 2 25 46 679
2020 More than 20 years in current department or agency 14 24 33 17 10 0 2 28 39 411
2019 Less than 3 years in current department or agency 11 14 23 27 19 3 3 49 27 701
2019 3 to 10 years in current department or agency 17 24 30 19 9 1 1 28 42 774
2019 11 to 20 years in current department or agency 19 26 33 15 5 1 1 21 45 665
2019 More than 20 years in current department or agency 17 27 32 14 6 0 3 21 45 371
2018 Less than 3 years in current department or agency 10 17 21 25 19 3 5 48 29 772
2018 3 to 10 years in current department or agency 20 25 31 16 6 0 1 22 46 784
2018 11 to 20 years in current department or agency 19 31 31 11 5 1 3 17 52 686
2018 More than 20 years in current department or agency 21 32 25 12 6 1 2 19 55 372
2017 Less than 3 years in current department or agency 10 12 24 23 23 3 6 50 24 671
2017 3 to 10 years in current department or agency 20 25 30 14 7 1 2 22 46 826
2017 11 to 20 years in current department or agency 23 26 30 14 4 0 2 19 50 741
2017 More than 20 years in current department or agency 21 30 26 13 6 1 3 20 53 399
2014 Less than 3 years in current department or agency 14 16 26 18 16 5 6 38 33 381
2014 3 to 10 years in current department or agency 21 25 30 15 6 1 2 21 48 1204
2014 11 to 20 years in current department or agency 25 31 25 11 4 0 2 16 58 744
2014 More than 20 years in current department or agency 29 31 28 7 4 1 1 11 60 570

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 11 23 28 23 5 3 55 20 670
2020 3 to 10 years in current department or agency 7 13 25 33 19 1 2 53 21 903
2020 11 to 20 years in current department or agency 6 15 27 31 17 1 3 50 22 673
2020 More than 20 years in current department or agency 4 12 26 35 16 3 4 55 18 410
2019 Less than 3 years in current department or agency 9 14 23 25 23 3 3 51 25 698
2019 3 to 10 years in current department or agency 8 17 31 26 15 1 2 43 26 769
2019 11 to 20 years in current department or agency 9 19 30 27 12 2 2 40 28 664
2019 More than 20 years in current department or agency 8 14 29 27 16 2 3 46 24 371
2018 Less than 3 years in current department or agency 8 14 22 21 22 7 6 49 26 769
2018 3 to 10 years in current department or agency 10 17 32 27 12 1 2 40 27 783
2018 11 to 20 years in current department or agency 10 16 32 25 12 1 4 39 28 685
2018 More than 20 years in current department or agency 9 18 25 27 16 1 5 45 28 369
2017 Less than 3 years in current department or agency 8 12 20 19 27 7 7 53 23 673
2017 3 to 10 years in current department or agency 11 18 28 24 12 3 4 39 31 825
2017 11 to 20 years in current department or agency 11 18 24 29 11 2 6 43 31 740
2017 More than 20 years in current department or agency 7 17 26 26 14 2 8 44 27 401
2014 Less than 3 years in current department or agency 6 12 19 26 21 7 9 55 22 380
2014 3 to 10 years in current department or agency 9 14 25 30 14 1 6 48 25 1204
2014 11 to 20 years in current department or agency 7 17 27 28 13 2 6 45 26 744
2014 More than 20 years in current department or agency 7 14 29 29 13 2 7 46 23 570

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 11 18 33 24 10 2 2 35 30 667
2020 3 to 10 years in current department or agency 13 22 34 18 10 2 1 29 36 900
2020 11 to 20 years in current department or agency 14 25 34 17 7 1 3 25 40 677
2020 More than 20 years in current department or agency 12 24 34 18 7 2 3 27 38 412
2019 Less than 3 years in current department or agency 13 21 29 20 12 3 3 34 35 700
2019 3 to 10 years in current department or agency 16 25 32 18 6 1 1 25 42 772
2019 11 to 20 years in current department or agency 18 28 32 14 5 1 1 19 48 665
2019 More than 20 years in current department or agency 15 29 32 14 6 2 3 21 46 371
2018 Less than 3 years in current department or agency 11 22 28 19 12 4 4 33 36 776
2018 3 to 10 years in current department or agency 19 26 34 13 5 1 2 19 47 788
2018 11 to 20 years in current department or agency 22 26 33 11 5 2 2 16 49 683
2018 More than 20 years in current department or agency 23 28 31 9 4 3 3 13 54 372
2017 Less than 3 years in current department or agency 11 18 28 17 15 6 6 36 33 671
2017 3 to 10 years in current department or agency 20 26 32 13 6 1 3 19 48 820
2017 11 to 20 years in current department or agency 20 28 29 14 4 2 4 18 51 740
2017 More than 20 years in current department or agency 22 29 32 7 5 2 4 13 53 401
2014 Less than 3 years in current department or agency 19 22 24 16 12 3 4 30 44 381
2014 3 to 10 years in current department or agency 23 28 30 11 5 1 2 16 52 1207
2014 11 to 20 years in current department or agency 28 30 24 9 4 2 3 14 61 744
2014 More than 20 years in current department or agency 29 25 30 9 3 2 2 13 56 570

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 5 13 33 33 14 0 1 48 19 668
2020 3 to 10 years in current department or agency 6 15 36 28 14 0 1 43 20 903
2020 11 to 20 years in current department or agency 5 14 38 28 12 1 2 41 19 679
2020 More than 20 years in current department or agency 3 12 39 34 11 1 1 45 15 412
2019 Less than 3 years in current department or agency 5 14 31 29 18 1 2 48 20 702
2019 3 to 10 years in current department or agency 8 17 33 27 12 1 1 40 26 773
2019 11 to 20 years in current department or agency 8 17 36 27 9 1 2 37 25 666
2019 More than 20 years in current department or agency 8 13 38 28 11 1 2 39 22 374
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 25 16 7 4 9 6 69 13 672
2020 3 to 10 years in current department or agency 27 33 16 9 6 5 3 65 17 904
2020 11 to 20 years in current department or agency 29 31 20 8 5 4 3 65 14 679
2020 More than 20 years in current department or agency 23 36 17 8 6 7 4 66 15 410
2019 Less than 3 years in current department or agency 37 25 13 9 5 6 6 70 15 704
2019 3 to 10 years in current department or agency 27 28 15 11 10 5 4 61 23 771
2019 11 to 20 years in current department or agency 27 27 16 12 8 6 4 59 23 668
2019 More than 20 years in current department or agency 26 36 13 9 8 5 3 68 18 373
2018 Less than 3 years in current department or agency 30 29 14 7 4 11 6 71 13 780
2018 3 to 10 years in current department or agency 21 35 16 12 8 5 3 61 22 784
2018 11 to 20 years in current department or agency 22 32 21 11 7 4 3 58 19 683
2018 More than 20 years in current department or agency 19 37 15 11 9 5 4 62 22 375
2017 Less than 3 years in current department or agency 35 25 11 7 4 10 8 72 14 673
2017 3 to 10 years in current department or agency 24 33 15 10 10 4 3 62 22 831
2017 11 to 20 years in current department or agency 25 32 16 11 8 5 3 61 21 745
2017 More than 20 years in current department or agency 24 36 16 7 9 4 4 65 18 403
2014 Less than 3 years in current department or agency 37 31 8 5 4 8 5 79 11 382
2014 3 to 10 years in current department or agency 29 29 14 11 10 5 3 62 22 1209
2014 11 to 20 years in current department or agency 29 28 17 9 9 5 3 62 20 747
2014 More than 20 years in current department or agency 30 34 14 10 5 5 3 69 16 570

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 26 9 7 3 0 0 80 10 670
2020 3 to 10 years in current department or agency 48 28 9 8 6 0 0 77 14 901
2020 11 to 20 years in current department or agency 49 28 8 8 6 1 0 78 14 679
2020 More than 20 years in current department or agency 48 30 8 9 4 1 0 79 13 409
2019 Less than 3 years in current department or agency 50 29 7 8 5 1 0 80 13 702
2019 3 to 10 years in current department or agency 43 26 12 9 10 1 0 69 19 772
2019 11 to 20 years in current department or agency 42 26 9 13 9 2 0 69 22 667
2019 More than 20 years in current department or agency 44 35 8 6 6 1 0 80 12 373
2018 Less than 3 years in current department or agency 50 28 7 9 4 2 0 80 13 781
2018 3 to 10 years in current department or agency 38 28 11 12 9 1 1 67 21 781
2018 11 to 20 years in current department or agency 39 29 14 10 6 1 0 69 17 684
2018 More than 20 years in current department or agency 39 34 7 10 7 1 2 76 17 373
2017 Less than 3 years in current department or agency 53 28 7 6 4 2 0 82 10 673
2017 3 to 10 years in current department or agency 39 31 11 9 8 1 0 71 18 831
2017 11 to 20 years in current department or agency 38 33 10 11 7 1 0 72 18 742
2017 More than 20 years in current department or agency 43 31 9 7 7 2 1 76 15 404
2014 Less than 3 years in current department or agency 47 34 8 7 4 1 0 81 11 382
2014 3 to 10 years in current department or agency 40 31 10 10 8 1 0 71 18 1209
2014 11 to 20 years in current department or agency 38 29 10 11 9 2 0 69 21 747
2014 More than 20 years in current department or agency 44 35 6 9 5 1 0 80 14 570

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 64 24 6 4 2 0 0 88 6 666
2020 3 to 10 years in current department or agency 53 33 6 6 2 0 0 86 8 901
2020 11 to 20 years in current department or agency 56 29 7 5 3 0 0 85 8 675
2020 More than 20 years in current department or agency 53 32 7 6 2 0 0 85 7 410
2019 Less than 3 years in current department or agency 58 27 7 6 2 0 0 85 8 701
2019 3 to 10 years in current department or agency 45 35 7 7 5 0 0 81 12 772
2019 11 to 20 years in current department or agency 50 31 7 8 3 1 0 82 12 668
2019 More than 20 years in current department or agency 47 37 7 5 3 0 1 84 9 373
2018 Less than 3 years in current department or agency 62 27 5 5 2 0 0 89 6 780
2018 3 to 10 years in current department or agency 43 36 8 8 5 0 0 79 13 782
2018 11 to 20 years in current department or agency 43 37 9 6 3 0 0 81 10 683
2018 More than 20 years in current department or agency 45 38 6 6 4 1 1 84 9 373
2017 Less than 3 years in current department or agency 61 29 4 4 2 0 0 90 6 674
2017 3 to 10 years in current department or agency 41 38 8 8 5 0 0 79 13 829
2017 11 to 20 years in current department or agency 43 37 8 9 3 0 0 80 12 741
2017 More than 20 years in current department or agency 47 36 8 6 3 1 0 83 8 403
2014 Less than 3 years in current department or agency 53 35 7 4 2 0 0 87 6 382
2014 3 to 10 years in current department or agency 41 38 10 7 4 0 0 79 10 1209
2014 11 to 20 years in current department or agency 39 40 9 8 3 0 0 80 11 747
2014 More than 20 years in current department or agency 46 40 8 4 1 0 0 87 5 569

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 30 6 5 2 0 0 87 7 662
2020 3 to 10 years in current department or agency 48 37 9 4 2 0 0 85 6 895
2020 11 to 20 years in current department or agency 50 35 8 4 2 0 0 85 7 674
2020 More than 20 years in current department or agency 48 36 8 4 2 1 0 86 6 410
2019 Less than 3 years in current department or agency 51 32 10 5 1 1 0 84 6 702
2019 3 to 10 years in current department or agency 47 31 12 5 4 0 0 79 10 773
2019 11 to 20 years in current department or agency 45 33 11 8 2 1 0 79 10 669
2019 More than 20 years in current department or agency 47 33 11 7 1 0 0 81 8 373
2018 Less than 3 years in current department or agency 53 34 7 4 1 2 0 88 5 781
2018 3 to 10 years in current department or agency 40 39 11 6 3 1 1 80 9 782
2018 11 to 20 years in current department or agency 40 40 11 6 3 1 0 80 8 683
2018 More than 20 years in current department or agency 36 44 10 5 3 1 2 83 7 374

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 19 7 5 3 7 3 83 9 671
2020 3 to 10 years in current department or agency 48 26 8 4 4 7 3 83 8 901
2020 11 to 20 years in current department or agency 51 26 8 4 3 5 3 84 7 680
2020 More than 20 years in current department or agency 52 21 11 2 2 6 5 82 5 412
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 24 9 5 2 1 2 84 7 674
2020 3 to 10 years in current department or agency 55 25 10 4 3 1 2 83 7 902
2020 11 to 20 years in current department or agency 55 25 12 2 3 1 2 82 6 680
2020 More than 20 years in current department or agency 53 28 9 3 2 2 2 85 5 413
2019 Less than 3 years in current department or agency 53 26 9 5 2 1 4 83 7 700
2019 3 to 10 years in current department or agency 53 25 11 5 4 0 2 80 8 773
2019 11 to 20 years in current department or agency 49 28 14 4 3 0 2 78 7 668
2019 More than 20 years in current department or agency 50 25 16 4 2 1 1 77 7 372

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 29 10 6 4 1 0 80 10 673
2020 3 to 10 years in current department or agency 44 31 12 7 5 1 0 75 13 902
2020 11 to 20 years in current department or agency 45 33 12 5 4 0 0 79 10 680
2020 More than 20 years in current department or agency 42 33 14 7 4 0 0 76 11 412
2019 Less than 3 years in current department or agency 42 32 11 8 5 1 1 75 13 703
2019 3 to 10 years in current department or agency 40 32 12 9 6 1 0 72 15 769
2019 11 to 20 years in current department or agency 39 31 14 10 5 1 0 71 15 665
2019 More than 20 years in current department or agency 40 35 11 7 6 0 0 76 13 372
2018 Less than 3 years in current department or agency 45 32 10 9 3 1 1 78 12 778
2018 3 to 10 years in current department or agency 35 36 13 9 6 0 0 72 15 781
2018 11 to 20 years in current department or agency 36 34 14 9 6 0 0 71 15 683
2018 More than 20 years in current department or agency 34 39 13 8 5 0 0 74 13 369
2017 Less than 3 years in current department or agency 48 31 9 7 3 1 1 81 10 672
2017 3 to 10 years in current department or agency 35 38 11 9 6 0 0 74 15 830
2017 11 to 20 years in current department or agency 37 33 12 10 7 0 0 70 17 743
2017 More than 20 years in current department or agency 37 39 12 7 4 0 1 77 11 403
2014 Less than 3 years in current department or agency 44 35 8 6 5 1 1 81 11 382
2014 3 to 10 years in current department or agency 39 35 11 9 6 0 0 74 15 1209
2014 11 to 20 years in current department or agency 36 36 12 9 6 0 1 72 15 747
2014 More than 20 years in current department or agency 38 38 10 7 6 0 0 77 13 569

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 59 21 10 4 3 2 1 82 8 673
2020 3 to 10 years in current department or agency 52 24 12 5 6 1 1 77 11 902
2020 11 to 20 years in current department or agency 46 27 15 4 6 1 1 74 10 681
2020 More than 20 years in current department or agency 47 26 12 4 5 2 3 77 10 410

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 27 8 5 3 1 0 84 8 674
2020 3 to 10 years in current department or agency 47 30 11 6 5 1 0 78 11 903
2020 11 to 20 years in current department or agency 47 33 10 7 3 0 0 81 10 680
2020 More than 20 years in current department or agency 47 30 11 7 4 1 0 78 10 412
2019 Less than 3 years in current department or agency 48 29 9 9 5 1 0 78 14 699
2019 3 to 10 years in current department or agency 43 29 12 9 6 0 0 73 15 771
2019 11 to 20 years in current department or agency 40 34 12 9 4 0 0 75 13 661
2019 More than 20 years in current department or agency 42 36 9 6 5 2 1 79 11 370
2018 Less than 3 years in current department or agency 49 31 8 8 3 1 0 81 11 775
2018 3 to 10 years in current department or agency 38 35 11 10 5 0 0 74 15 779
2018 11 to 20 years in current department or agency 39 32 15 10 4 0 0 71 14 677
2018 More than 20 years in current department or agency 37 39 12 6 6 1 0 76 12 367
2017 Less than 3 years in current department or agency 54 29 9 5 3 1 0 83 8 672
2017 3 to 10 years in current department or agency 40 33 11 9 6 0 0 74 16 829
2017 11 to 20 years in current department or agency 39 32 13 10 6 1 0 71 16 743
2017 More than 20 years in current department or agency 42 36 11 5 5 0 1 79 10 403
2014 Less than 3 years in current department or agency 49 29 9 7 4 1 0 80 11 382
2014 3 to 10 years in current department or agency 40 35 10 9 5 1 0 76 14 1209
2014 11 to 20 years in current department or agency 38 33 12 9 7 1 1 72 16 746
2014 More than 20 years in current department or agency 41 34 10 9 5 1 0 76 14 569

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 39 61 674
2020 3 to 10 years in current department or agency 44 56 904
2020 11 to 20 years in current department or agency 40 60 682
2020 More than 20 years in current department or agency 30 70 412

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 16 5 1 1 4 12 90 3 673
2020 3 to 10 years in current department or agency 58 18 7 2 2 4 10 88 4 905
2020 11 to 20 years in current department or agency 62 16 7 2 1 3 9 89 3 679
2020 More than 20 years in current department or agency 53 21 6 2 1 6 10 89 4 412

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 23 6 5 2 0 0 87 7 672
2020 3 to 10 years in current department or agency 55 27 7 7 4 0 0 83 10 904
2020 11 to 20 years in current department or agency 58 24 9 5 3 0 0 83 8 681
2020 More than 20 years in current department or agency 57 24 10 5 4 0 0 82 8 413
2019 Less than 3 years in current department or agency 53 26 10 6 5 0 0 80 10 702
2019 3 to 10 years in current department or agency 48 29 11 7 5 0 0 77 12 774
2019 11 to 20 years in current department or agency 46 31 12 8 3 0 0 77 11 668
2019 More than 20 years in current department or agency 49 30 10 5 4 0 1 80 9 374
2018 Less than 3 years in current department or agency 54 25 9 8 3 1 0 80 11 778
2018 3 to 10 years in current department or agency 44 29 12 9 6 0 0 74 15 780
2018 11 to 20 years in current department or agency 44 28 13 8 6 0 0 72 14 683
2018 More than 20 years in current department or agency 47 30 12 6 4 1 0 77 10 369
2017 Less than 3 years in current department or agency 59 25 8 5 3 0 0 84 8 672
2017 3 to 10 years in current department or agency 48 26 11 8 6 0 0 75 15 830
2017 11 to 20 years in current department or agency 43 29 11 9 7 0 0 73 16 743
2017 More than 20 years in current department or agency 48 32 9 5 5 0 1 81 10 404
2014 Less than 3 years in current department or agency 56 25 9 5 4 0 0 82 9 382
2014 3 to 10 years in current department or agency 47 29 11 7 6 1 0 76 12 1209
2014 11 to 20 years in current department or agency 43 29 12 9 6 1 0 73 15 746
2014 More than 20 years in current department or agency 48 31 10 5 5 0 0 80 10 570
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 31 9 5 2 8 0 83 8 674
2020 3 to 10 years in current department or agency 36 31 13 6 5 9 0 73 13 904
2020 11 to 20 years in current department or agency 32 31 15 7 4 10 0 71 12 677
2020 More than 20 years in current department or agency 30 35 14 6 3 12 0 74 11 412
2019 Less than 3 years in current department or agency 39 31 11 8 3 8 0 76 12 702
2019 3 to 10 years in current department or agency 27 32 16 11 8 6 0 63 20 774
2019 11 to 20 years in current department or agency 24 28 22 11 7 8 0 56 20 669
2019 More than 20 years in current department or agency 19 36 20 9 6 9 0 61 17 373
2018 Less than 3 years in current department or agency 42 29 12 5 3 9 0 79 9 777
2018 3 to 10 years in current department or agency 24 34 16 13 9 5 0 61 23 785
2018 11 to 20 years in current department or agency 20 31 24 9 7 9 0 56 17 683
2018 More than 20 years in current department or agency 20 30 22 11 7 10 0 56 20 374
2017 Less than 3 years in current department or agency 38 31 10 4 2 13 1 80 7 674
2017 3 to 10 years in current department or agency 25 33 18 10 8 6 0 61 19 831
2017 11 to 20 years in current department or agency 19 34 18 12 7 9 0 58 22 745
2017 More than 20 years in current department or agency 19 36 16 14 6 8 1 60 22 403
2014 Less than 3 years in current department or agency 34 34 12 4 4 12 1 77 9 382
2014 3 to 10 years in current department or agency 22 34 17 11 5 10 0 63 19 1209
2014 11 to 20 years in current department or agency 19 34 17 11 8 12 0 60 21 747
2014 More than 20 years in current department or agency 22 30 22 9 5 13 0 59 15 569

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 34 11 7 5 3 0 77 11 673
2020 3 to 10 years in current department or agency 32 34 15 10 6 2 0 67 17 902
2020 11 to 20 years in current department or agency 28 36 17 11 6 2 0 66 17 680
2020 More than 20 years in current department or agency 28 38 19 8 5 2 0 67 13 413
2019 Less than 3 years in current department or agency 36 31 13 11 4 5 0 70 16 701
2019 3 to 10 years in current department or agency 22 34 18 13 10 2 0 58 24 770
2019 11 to 20 years in current department or agency 20 30 23 14 11 2 0 51 25 669
2019 More than 20 years in current department or agency 16 36 19 17 9 3 0 53 27 372
2018 Less than 3 years in current department or agency 38 34 12 8 4 4 0 76 12 778
2018 3 to 10 years in current department or agency 19 35 18 16 10 2 0 55 27 785
2018 11 to 20 years in current department or agency 17 34 21 16 10 2 0 52 26 682
2018 More than 20 years in current department or agency 14 30 23 18 11 3 0 46 30 374
2017 Less than 3 years in current department or agency 36 34 13 6 3 8 0 76 10 670
2017 3 to 10 years in current department or agency 20 35 17 15 10 3 0 57 26 829
2017 11 to 20 years in current department or agency 15 33 22 16 11 3 0 49 28 745
2017 More than 20 years in current department or agency 15 32 22 17 12 3 0 48 30 404
2014 Less than 3 years in current department or agency 31 34 13 9 6 5 1 70 16 382
2014 3 to 10 years in current department or agency 17 35 21 15 9 3 0 54 24 1208
2014 11 to 20 years in current department or agency 16 28 20 19 12 4 0 46 33 747
2014 More than 20 years in current department or agency 16 29 23 19 11 3 0 46 31 569

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 38 14 10 4 5 0 70 15 673
2020 3 to 10 years in current department or agency 21 33 19 15 7 4 0 57 23 902
2020 11 to 20 years in current department or agency 22 34 19 14 7 5 0 58 22 678
2020 More than 20 years in current department or agency 18 37 21 11 6 8 0 59 18 411
2019 Less than 3 years in current department or agency 24 33 17 14 6 6 0 60 21 699
2019 3 to 10 years in current department or agency 16 29 22 16 13 4 0 47 30 772
2019 11 to 20 years in current department or agency 13 26 24 18 12 6 0 42 33 667
2019 More than 20 years in current department or agency 12 28 24 18 10 8 0 43 31 368
2018 Less than 3 years in current department or agency 27 30 18 12 5 8 0 62 19 776
2018 3 to 10 years in current department or agency 12 31 19 21 12 4 0 45 35 784
2018 11 to 20 years in current department or agency 11 27 25 19 11 6 0 41 33 684
2018 More than 20 years in current department or agency 8 26 26 21 13 6 0 36 36 375
2017 Less than 3 years in current department or agency 27 30 14 10 4 14 1 67 16 671
2017 3 to 10 years in current department or agency 14 29 20 17 14 6 0 46 33 831
2017 11 to 20 years in current department or agency 11 28 23 18 13 7 0 42 34 745
2017 More than 20 years in current department or agency 9 32 21 19 13 6 0 44 34 403
2014 Less than 3 years in current department or agency 19 31 17 14 8 11 1 56 25 382
2014 3 to 10 years in current department or agency 12 29 23 18 11 6 0 44 32 1208
2014 11 to 20 years in current department or agency 9 26 22 20 15 8 0 38 38 747
2014 More than 20 years in current department or agency 10 27 22 22 14 4 0 39 38 569

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 38 12 12 8 2 0 67 21 673
2020 3 to 10 years in current department or agency 20 37 17 17 8 1 0 58 25 902
2020 11 to 20 years in current department or agency 21 40 14 16 8 2 0 62 24 680
2020 More than 20 years in current department or agency 22 43 16 10 6 3 0 67 16 412
2019 Less than 3 years in current department or agency 20 31 16 18 10 5 0 53 30 702
2019 3 to 10 years in current department or agency 14 29 19 21 14 2 0 44 36 770
2019 11 to 20 years in current department or agency 13 28 20 22 14 2 0 42 37 667
2019 More than 20 years in current department or agency 13 32 22 18 11 3 0 46 30 372
2018 Less than 3 years in current department or agency 23 31 15 17 9 5 0 57 27 778
2018 3 to 10 years in current department or agency 11 29 20 23 16 2 0 41 39 786
2018 11 to 20 years in current department or agency 11 28 22 21 14 3 0 41 36 683
2018 More than 20 years in current department or agency 9 27 24 25 13 3 0 37 38 375
2017 Less than 3 years in current department or agency 27 29 14 15 6 9 1 61 24 674
2017 3 to 10 years in current department or agency 13 31 19 21 13 3 0 45 35 831
2017 11 to 20 years in current department or agency 13 31 20 21 13 3 0 45 35 745
2017 More than 20 years in current department or agency 11 35 22 17 11 4 0 47 30 403
2014 Less than 3 years in current department or agency 20 32 18 15 9 5 1 55 26 382
2014 3 to 10 years in current department or agency 12 31 19 21 14 2 0 44 37 1209
2014 11 to 20 years in current department or agency 11 29 19 21 16 3 0 42 38 746
2014 More than 20 years in current department or agency 11 32 21 22 11 3 0 44 34 569

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 27 16 6 2 5 2 74 9 674
2020 3 to 10 years in current department or agency 39 29 16 6 3 6 2 74 10 903
2020 11 to 20 years in current department or agency 43 25 17 5 2 6 1 74 8 682
2020 More than 20 years in current department or agency 44 26 18 2 1 6 2 77 4 412
2019 Less than 3 years in current department or agency 37 25 16 6 4 10 1 71 11 703
2019 3 to 10 years in current department or agency 35 28 19 7 3 7 1 68 11 774
2019 11 to 20 years in current department or agency 33 28 19 6 3 10 1 69 10 668
2019 More than 20 years in current department or agency 38 26 17 7 3 9 0 71 10 373
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 46 14 7 3 1 0 76 10 673
2020 3 to 10 years in current department or agency 21 45 19 10 3 1 0 68 14 904
2020 11 to 20 years in current department or agency 22 46 19 9 4 1 0 68 13 682
2020 More than 20 years in current department or agency 21 48 19 7 3 2 0 70 10 410
2019 Less than 3 years in current department or agency 23 43 18 11 3 2 0 68 14 701
2019 3 to 10 years in current department or agency 15 44 21 14 5 1 0 60 19 772
2019 11 to 20 years in current department or agency 17 43 21 13 5 1 0 61 18 668
2019 More than 20 years in current department or agency 17 41 24 12 4 2 0 59 17 374
2018 Less than 3 years in current department or agency 27 45 15 8 3 1 0 73 11 775
2018 3 to 10 years in current department or agency 16 44 20 14 5 1 0 61 19 785
2018 11 to 20 years in current department or agency 17 39 22 16 5 1 0 56 21 687
2018 More than 20 years in current department or agency 14 43 24 13 5 1 0 58 18 375
2017 Less than 3 years in current department or agency 30 44 14 8 2 3 0 76 10 671
2017 3 to 10 years in current department or agency 19 42 20 12 6 2 0 61 18 829
2017 11 to 20 years in current department or agency 18 40 22 13 6 2 0 58 19 743
2017 More than 20 years in current department or agency 18 40 25 13 3 1 0 59 16 403
2014 Less than 3 years in current department or agency 28 45 15 6 3 2 0 75 9 382
2014 3 to 10 years in current department or agency 23 43 17 11 5 1 0 66 16 1209
2014 11 to 20 years in current department or agency 18 40 23 10 6 2 0 60 17 747
2014 More than 20 years in current department or agency 18 41 23 11 5 1 0 60 17 569

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 22 41 17 11 4 5 0 66 16 666
2020 3 to 10 years in current department or agency 15 37 24 16 5 3 0 54 22 897
2020 11 to 20 years in current department or agency 16 41 21 13 6 2 0 59 20 673
2020 More than 20 years in current department or agency 13 42 24 12 3 5 0 58 16 410
2019 Less than 3 years in current department or agency 16 34 23 15 6 6 1 54 22 700
2019 3 to 10 years in current department or agency 11 30 26 21 8 3 0 43 30 768
2019 11 to 20 years in current department or agency 10 30 26 20 10 4 0 41 31 663
2019 More than 20 years in current department or agency 10 31 26 21 9 4 0 42 31 371

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 33 16 13 6 5 2 63 20 673
2020 3 to 10 years in current department or agency 26 36 14 12 6 3 2 66 19 901
2020 11 to 20 years in current department or agency 29 37 17 10 5 1 1 68 15 678
2020 More than 20 years in current department or agency 25 44 15 8 3 4 1 72 12 411
2019 Less than 3 years in current department or agency 29 34 13 12 6 4 3 67 19 703
2019 3 to 10 years in current department or agency 25 36 15 12 7 3 1 64 20 774
2019 11 to 20 years in current department or agency 24 41 15 12 4 2 1 68 17 666
2019 More than 20 years in current department or agency 27 38 14 12 6 2 1 67 19 373
2018 Less than 3 years in current department or agency 31 34 14 11 4 4 2 70 16 779
2018 3 to 10 years in current department or agency 24 40 16 12 5 2 1 66 17 784
2018 11 to 20 years in current department or agency 26 41 17 9 5 2 1 68 14 685
2018 More than 20 years in current department or agency 26 40 15 11 4 2 1 69 16 373
2017 Less than 3 years in current department or agency 33 37 10 10 3 6 1 75 14 670
2017 3 to 10 years in current department or agency 30 38 14 8 6 3 0 71 15 826
2017 11 to 20 years in current department or agency 28 38 13 12 5 2 1 68 18 743
2017 More than 20 years in current department or agency 30 41 11 9 3 5 1 75 13 402
2014 Less than 3 years in current department or agency 35 32 10 10 4 7 3 75 15 382
2014 3 to 10 years in current department or agency 35 39 10 8 4 3 1 77 12 1207
2014 11 to 20 years in current department or agency 31 40 11 9 4 4 1 74 14 746
2014 More than 20 years in current department or agency 35 37 12 7 4 4 1 75 12 568

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 36 18 6 2 3 0 73 9 671
2020 3 to 10 years in current department or agency 29 39 21 6 3 1 0 69 9 899
2020 11 to 20 years in current department or agency 31 38 20 6 3 2 0 70 9 678
2020 More than 20 years in current department or agency 30 44 17 6 3 1 0 75 9 410
2019 Less than 3 years in current department or agency 31 35 19 8 3 3 0 69 11 701
2019 3 to 10 years in current department or agency 24 37 21 11 6 1 0 62 17 769
2019 11 to 20 years in current department or agency 27 35 21 9 4 3 0 64 14 664
2019 More than 20 years in current department or agency 25 41 18 10 4 2 0 67 15 373
2018 Less than 3 years in current department or agency 31 41 17 6 2 2 0 74 8 778
2018 3 to 10 years in current department or agency 24 39 22 9 4 1 0 64 14 779
2018 11 to 20 years in current department or agency 23 41 24 7 4 1 0 65 11 686
2018 More than 20 years in current department or agency 27 39 19 8 4 2 0 68 12 372

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 24 23 19 9 6 14 4 59 18 671
2020 3 to 10 years in current department or agency 19 23 19 13 11 12 3 49 28 902
2020 11 to 20 years in current department or agency 20 22 21 14 13 9 2 47 29 679
2020 More than 20 years in current department or agency 23 26 17 14 8 10 2 56 24 411
2019 Less than 3 years in current department or agency 22 20 20 10 9 14 4 52 23 702
2019 3 to 10 years in current department or agency 17 22 19 14 15 11 2 45 33 772
2019 11 to 20 years in current department or agency 15 21 21 17 15 9 2 40 36 666
2019 More than 20 years in current department or agency 19 23 21 13 10 9 4 49 27 373
2018 Less than 3 years in current department or agency 25 23 19 8 8 15 3 58 19 778
2018 3 to 10 years in current department or agency 14 26 19 15 14 9 2 45 34 782
2018 11 to 20 years in current department or agency 13 22 24 17 14 8 2 39 35 686
2018 More than 20 years in current department or agency 16 28 17 11 14 11 3 51 29 376
2017 Less than 3 years in current department or agency 24 22 14 10 9 17 4 58 24 670
2017 3 to 10 years in current department or agency 15 22 18 16 14 13 3 43 36 829
2017 11 to 20 years in current department or agency 11 26 17 17 16 11 2 42 38 742
2017 More than 20 years in current department or agency 18 23 15 14 12 14 5 50 32 402
2014 Less than 3 years in current department or agency 19 20 18 11 10 17 5 51 27 382
2014 3 to 10 years in current department or agency 14 21 17 17 18 12 2 41 40 1209
2014 11 to 20 years in current department or agency 14 21 18 17 17 11 1 41 39 745
2014 More than 20 years in current department or agency 13 23 19 14 15 13 2 43 34 569

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 34 16 9 5 4 0 69 15 673
2020 3 to 10 years in current department or agency 22 35 18 14 9 2 0 58 23 902
2020 11 to 20 years in current department or agency 17 30 21 18 12 2 0 48 30 679
2020 More than 20 years in current department or agency 15 38 22 13 8 4 0 56 22 410
2019 Less than 3 years in current department or agency 26 34 15 13 7 4 0 63 21 701
2019 3 to 10 years in current department or agency 18 33 20 15 13 1 0 51 28 773
2019 11 to 20 years in current department or agency 15 29 19 20 15 2 0 45 35 667
2019 More than 20 years in current department or agency 13 33 21 17 14 3 0 47 31 374
2018 Less than 3 years in current department or agency 27 37 16 9 5 6 0 68 15 776
2018 3 to 10 years in current department or agency 15 33 18 18 15 1 0 49 33 783
2018 11 to 20 years in current department or agency 13 29 23 20 13 2 0 43 34 686
2018 More than 20 years in current department or agency 13 35 19 18 14 1 1 49 32 374
2017 Less than 3 years in current department or agency 32 33 13 9 4 8 1 72 14 670
2017 3 to 10 years in current department or agency 17 33 16 18 15 2 0 51 33 830
2017 11 to 20 years in current department or agency 14 32 20 17 15 2 0 47 32 743
2017 More than 20 years in current department or agency 15 36 20 15 11 2 1 53 27 403
2014 Less than 3 years in current department or agency 24 33 12 13 8 8 2 63 24 382
2014 3 to 10 years in current department or agency 16 32 18 19 13 1 0 49 33 1209
2014 11 to 20 years in current department or agency 14 29 17 19 19 2 0 44 39 746
2014 More than 20 years in current department or agency 17 31 19 18 12 3 1 49 31 570

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 27 31 15 13 7 5 2 63 22 672
2020 3 to 10 years in current department or agency 23 26 18 16 13 2 2 51 31 903
2020 11 to 20 years in current department or agency 14 22 18 20 23 1 1 38 44 681
2020 More than 20 years in current department or agency 13 24 18 20 19 1 6 39 41 412
2019 Less than 3 years in current department or agency 25 31 16 12 10 4 2 59 24 703
2019 3 to 10 years in current department or agency 22 27 13 16 19 1 2 50 37 772
2019 11 to 20 years in current department or agency 14 22 15 19 26 1 1 37 47 668
2019 More than 20 years in current department or agency 12 20 15 19 26 2 6 35 48 374
2018 Less than 3 years in current department or agency 28 30 14 10 10 5 3 63 22 778
2018 3 to 10 years in current department or agency 15 27 13 17 24 2 2 44 42 786
2018 11 to 20 years in current department or agency 13 23 15 20 26 1 2 37 47 685
2018 More than 20 years in current department or agency 9 22 16 22 23 2 5 34 49 375
2017 Less than 3 years in current department or agency 29 25 12 13 8 8 5 62 24 671
2017 3 to 10 years in current department or agency 14 27 15 17 23 2 2 42 42 830
2017 11 to 20 years in current department or agency 10 23 16 21 28 1 2 33 51 744
2017 More than 20 years in current department or agency 13 20 14 21 25 2 4 36 50 403
2014 Less than 3 years in current department or agency 18 26 11 16 14 9 7 52 35 382
2014 3 to 10 years in current department or agency 13 22 15 21 26 1 2 36 49 1207
2014 11 to 20 years in current department or agency 9 19 14 21 33 2 1 29 57 746
2014 More than 20 years in current department or agency 12 18 15 18 29 1 5 33 51 568

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 25 15 4 3 1 2 77 7 674
2020 3 to 10 years in current department or agency 45 26 15 6 4 1 3 74 11 904
2020 11 to 20 years in current department or agency 52 22 13 5 4 0 4 77 10 681
2020 More than 20 years in current department or agency 56 22 10 4 2 1 6 84 6 413
2019 Less than 3 years in current department or agency 53 24 12 5 3 0 3 80 8 703
2019 3 to 10 years in current department or agency 49 25 15 5 3 1 3 77 7 772
2019 11 to 20 years in current department or agency 46 25 14 6 4 2 4 75 11 668
2019 More than 20 years in current department or agency 53 24 13 2 2 1 5 82 5 374

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 25 13 7 4 1 2 75 11 673
2020 3 to 10 years in current department or agency 43 29 14 6 4 1 2 75 10 903
2020 11 to 20 years in current department or agency 42 29 14 6 4 1 3 75 10 681
2020 More than 20 years in current department or agency 54 23 10 4 2 2 5 83 6 412
2019 Less than 3 years in current department or agency 51 24 14 5 3 1 2 77 9 701
2019 3 to 10 years in current department or agency 42 25 17 7 5 2 2 70 12 766
2019 11 to 20 years in current department or agency 42 26 16 5 5 2 3 72 11 665
2019 More than 20 years in current department or agency 47 22 14 7 3 1 6 74 11 373

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 81 7 4 2 1 3 2 93 3 672
2020 3 to 10 years in current department or agency 77 8 4 2 3 3 3 90 6 900
2020 11 to 20 years in current department or agency 71 10 5 2 3 4 5 89 6 679
2020 More than 20 years in current department or agency 73 10 4 2 3 5 4 90 6 412
2019 Less than 3 years in current department or agency 80 8 3 2 2 3 3 93 4 701
2019 3 to 10 years in current department or agency 73 9 5 2 3 5 2 88 6 770
2019 11 to 20 years in current department or agency 70 9 6 4 2 4 4 86 7 665
2019 More than 20 years in current department or agency 69 10 4 2 4 4 7 89 7 370

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 78 10 4 1 1 1 4 93 2 671
2020 3 to 10 years in current department or agency 75 10 4 1 1 2 6 93 2 902
2020 11 to 20 years in current department or agency 74 11 3 1 1 3 8 95 2 679
2020 More than 20 years in current department or agency 75 10 2 0 1 4 7 96 1 413
2019 Less than 3 years in current department or agency 84 5 2 1 1 1 7 96 1 699
2019 3 to 10 years in current department or agency 79 8 2 1 2 2 8 95 3 767
2019 11 to 20 years in current department or agency 78 4 3 1 1 4 9 93 3 665
2019 More than 20 years in current department or agency 74 7 2 1 1 2 13 96 1 370

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 44 16 7 3 4 0 73 11 673
2020 3 to 10 years in current department or agency 22 47 17 8 4 3 0 71 12 904
2020 11 to 20 years in current department or agency 19 45 20 7 4 5 0 67 12 681
2020 More than 20 years in current department or agency 20 46 16 8 2 6 1 71 11 413
2019 Less than 3 years in current department or agency 24 45 15 9 3 3 0 72 12 700
2019 3 to 10 years in current department or agency 19 42 21 9 6 4 0 63 15 773
2019 11 to 20 years in current department or agency 18 40 23 10 5 4 1 60 16 668
2019 More than 20 years in current department or agency 16 41 20 11 6 4 1 60 19 371
2018 Less than 3 years in current department or agency 31 42 16 5 2 4 0 76 7 779
2018 3 to 10 years in current department or agency 18 41 22 10 7 3 0 60 17 787
2018 11 to 20 years in current department or agency 17 36 26 10 6 4 0 56 17 688
2018 More than 20 years in current department or agency 14 43 23 10 6 3 1 59 17 375
2017 Less than 3 years in current department or agency 32 39 14 5 2 7 1 77 8 670
2017 3 to 10 years in current department or agency 20 40 19 11 7 3 0 62 18 831
2017 11 to 20 years in current department or agency 15 38 23 12 7 5 0 55 20 744
2017 More than 20 years in current department or agency 16 39 20 13 6 5 1 59 20 403

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 37 11 6 2 2 0 81 8 672
2020 3 to 10 years in current department or agency 36 41 12 6 3 2 0 79 9 901
2020 11 to 20 years in current department or agency 34 40 14 6 4 3 0 76 10 678
2020 More than 20 years in current department or agency 33 47 10 4 3 3 0 82 8 411
2019 Less than 3 years in current department or agency 42 37 11 6 2 2 0 80 9 693
2019 3 to 10 years in current department or agency 31 40 15 8 5 2 0 72 13 763
2019 11 to 20 years in current department or agency 31 38 16 7 4 4 0 72 11 662
2019 More than 20 years in current department or agency 32 40 15 6 3 3 0 75 10 374
2018 Less than 3 years in current department or agency 47 38 9 3 2 1 0 86 5 774
2018 3 to 10 years in current department or agency 37 42 12 4 3 1 0 80 8 777
2018 11 to 20 years in current department or agency 34 42 16 4 2 2 0 78 6 687
2018 More than 20 years in current department or agency 36 41 12 5 2 4 0 80 8 372
2017 Less than 3 years in current department or agency 49 37 7 3 1 3 0 89 4 671
2017 3 to 10 years in current department or agency 35 42 13 5 3 3 0 78 8 830
2017 11 to 20 years in current department or agency 35 39 14 5 3 3 0 77 8 746
2017 More than 20 years in current department or agency 33 45 13 2 2 5 0 82 4 404
2014 Less than 3 years in current department or agency 52 34 7 2 1 3 0 90 3 380
2014 3 to 10 years in current department or agency 39 36 13 5 3 3 0 78 8 1208
2014 11 to 20 years in current department or agency 37 37 13 6 3 4 0 78 9 746
2014 More than 20 years in current department or agency 37 43 13 2 2 3 0 82 5 570

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 32 13 7 2 6 1 76 10 670
2020 3 to 10 years in current department or agency 38 36 13 5 2 4 1 79 7 902
2020 11 to 20 years in current department or agency 38 40 11 4 2 4 0 82 7 680
2020 More than 20 years in current department or agency 40 41 9 4 1 5 0 85 6 411
2019 Less than 3 years in current department or agency 43 36 10 5 2 3 0 82 7 700
2019 3 to 10 years in current department or agency 37 36 16 4 2 4 0 77 7 764
2019 11 to 20 years in current department or agency 39 36 15 4 2 4 0 78 6 667
2019 More than 20 years in current department or agency 35 40 13 3 3 5 0 80 6 371
2018 Less than 3 years in current department or agency 44 34 14 3 1 4 0 81 4 774
2018 3 to 10 years in current department or agency 37 38 14 4 3 4 1 79 7 782
2018 11 to 20 years in current department or agency 36 41 15 3 2 3 0 79 6 686
2018 More than 20 years in current department or agency 36 41 12 4 3 5 0 81 7 373
2017 Less than 3 years in current department or agency 45 32 10 2 1 9 0 85 4 673
2017 3 to 10 years in current department or agency 35 38 14 5 3 5 0 77 8 828
2017 11 to 20 years in current department or agency 34 37 17 4 2 5 1 76 6 743
2017 More than 20 years in current department or agency 31 39 18 3 1 7 0 75 5 403
2014 Less than 3 years in current department or agency 46 32 11 1 1 8 1 86 2 382
2014 3 to 10 years in current department or agency 41 34 13 3 2 6 0 80 6 1208
2014 11 to 20 years in current department or agency 38 35 13 3 3 8 0 79 7 747
2014 More than 20 years in current department or agency 38 41 13 2 1 6 0 83 2 570

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 29 16 9 3 11 1 67 14 674
2020 3 to 10 years in current department or agency 31 33 17 7 3 8 1 70 11 904
2020 11 to 20 years in current department or agency 32 33 19 4 3 8 1 72 7 680
2020 More than 20 years in current department or agency 37 36 13 3 2 9 1 80 5 413

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 32 9 5 3 5 2 81 9 671
2020 3 to 10 years in current department or agency 41 33 10 5 4 5 2 79 10 899
2020 11 to 20 years in current department or agency 41 30 12 6 3 5 3 78 10 680
2020 More than 20 years in current department or agency 45 30 12 5 2 5 2 80 7 413

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 27 6 2 2 0 0 90 4 671
2020 3 to 10 years in current department or agency 51 35 8 4 2 1 0 86 6 897
2020 11 to 20 years in current department or agency 49 33 10 4 3 1 0 82 7 680
2020 More than 20 years in current department or agency 49 36 6 5 3 1 0 86 7 413
2019 Less than 3 years in current department or agency 54 33 8 4 1 0 0 88 4 700
2019 3 to 10 years in current department or agency 45 35 10 6 4 0 0 80 10 769
2019 11 to 20 years in current department or agency 42 35 13 6 3 1 0 78 9 668
2019 More than 20 years in current department or agency 41 39 9 6 4 0 0 80 10 372
2018 Less than 3 years in current department or agency 60 30 6 2 1 0 0 91 3 779
2018 3 to 10 years in current department or agency 43 40 9 5 3 0 0 83 8 781
2018 11 to 20 years in current department or agency 39 41 13 3 3 0 0 80 6 684
2018 More than 20 years in current department or agency 39 40 12 6 3 0 0 79 9 372
2017 Less than 3 years in current department or agency 62 30 3 3 1 1 0 93 4 671
2017 3 to 10 years in current department or agency 41 41 10 5 3 0 0 82 9 831
2017 11 to 20 years in current department or agency 38 38 15 5 3 0 0 77 8 745
2017 More than 20 years in current department or agency 37 39 12 8 3 0 0 77 11 404
2014 Less than 3 years in current department or agency 62 28 6 2 2 0 0 91 4 382
2014 3 to 10 years in current department or agency 44 35 11 6 3 0 0 80 9 1206
2014 11 to 20 years in current department or agency 36 39 13 6 4 1 0 76 10 745
2014 More than 20 years in current department or agency 43 37 12 6 3 0 0 80 8 570

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 29 12 6 3 0 0 79 9 670
2020 3 to 10 years in current department or agency 42 35 14 7 3 0 0 76 10 897
2020 11 to 20 years in current department or agency 39 35 14 7 4 0 0 75 11 681
2020 More than 20 years in current department or agency 42 34 16 5 3 0 0 76 8 411
2019 Less than 3 years in current department or agency 44 32 14 5 4 1 0 77 9 700
2019 3 to 10 years in current department or agency 36 32 15 9 7 1 0 69 16 770
2019 11 to 20 years in current department or agency 32 34 18 11 5 0 0 67 15 668
2019 More than 20 years in current department or agency 32 36 16 10 6 1 0 68 16 373
2018 Less than 3 years in current department or agency 50 31 12 5 2 1 0 81 7 775
2018 3 to 10 years in current department or agency 34 34 17 9 5 0 0 69 14 782
2018 11 to 20 years in current department or agency 30 34 22 9 5 1 0 65 14 686
2018 More than 20 years in current department or agency 29 35 18 11 7 1 0 64 18 373
2017 Less than 3 years in current department or agency 52 31 10 4 2 1 0 84 6 673
2017 3 to 10 years in current department or agency 31 38 16 9 5 0 0 69 15 830
2017 11 to 20 years in current department or agency 29 34 20 10 6 1 0 63 17 744
2017 More than 20 years in current department or agency 28 34 19 11 7 1 0 63 18 403
2014 Less than 3 years in current department or agency 43 36 12 4 4 1 0 80 8 382
2014 3 to 10 years in current department or agency 29 37 18 10 5 0 0 66 15 1209
2014 11 to 20 years in current department or agency 23 35 19 14 8 1 0 59 22 746
2014 More than 20 years in current department or agency 22 38 20 12 8 1 0 61 20 570

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 32 11 6 3 0 0 80 9 664
2020 3 to 10 years in current department or agency 39 38 13 7 3 0 0 77 10 893
2020 11 to 20 years in current department or agency 36 38 15 6 3 0 0 75 10 675
2020 More than 20 years in current department or agency 40 36 16 5 3 0 0 76 8 406
2019 Less than 3 years in current department or agency 43 33 13 7 4 0 0 76 10 700
2019 3 to 10 years in current department or agency 33 35 16 10 6 0 0 68 16 767
2019 11 to 20 years in current department or agency 32 36 16 12 4 0 0 68 16 663
2019 More than 20 years in current department or agency 30 38 16 10 6 0 0 68 16 374
2018 Less than 3 years in current department or agency 47 34 12 4 2 0 0 81 6 772
2018 3 to 10 years in current department or agency 32 38 15 9 5 0 0 70 14 779
2018 11 to 20 years in current department or agency 29 38 20 9 5 0 0 67 13 684
2018 More than 20 years in current department or agency 27 39 16 11 6 0 0 66 17 369
2017 Less than 3 years in current department or agency 51 34 9 3 2 1 0 86 5 672
2017 3 to 10 years in current department or agency 31 38 17 9 5 0 0 69 14 830
2017 11 to 20 years in current department or agency 27 38 18 10 6 0 0 66 16 746
2017 More than 20 years in current department or agency 26 37 20 11 6 0 0 63 17 403
2014 Less than 3 years in current department or agency 40 37 10 7 4 0 0 78 12 381
2014 3 to 10 years in current department or agency 28 37 19 10 5 0 0 65 15 1208
2014 11 to 20 years in current department or agency 24 35 20 13 7 1 0 59 20 747
2014 More than 20 years in current department or agency 23 39 19 13 7 1 0 61 20 569

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 22 18 11 6 4 0 64 17 673
2020 3 to 10 years in current department or agency 34 29 20 10 5 2 1 64 16 899
2020 11 to 20 years in current department or agency 41 25 17 9 5 2 1 68 15 681
2020 More than 20 years in current department or agency 44 28 12 6 4 4 2 76 11 412
2019 Less than 3 years in current department or agency 34 24 19 14 5 3 1 61 20 702
2019 3 to 10 years in current department or agency 32 23 21 12 10 3 0 57 22 772
2019 11 to 20 years in current department or agency 31 27 20 12 7 2 1 61 19 668
2019 More than 20 years in current department or agency 37 29 15 7 5 2 4 71 13 372
2018 Less than 3 years in current department or agency 35 27 17 11 5 3 1 65 17 779
2018 3 to 10 years in current department or agency 29 29 20 12 8 1 0 59 21 777
2018 11 to 20 years in current department or agency 29 28 21 11 6 3 1 60 18 683
2018 More than 20 years in current department or agency 34 28 16 10 6 3 3 66 17 373
2017 Less than 3 years in current department or agency 41 21 16 10 5 7 1 67 16 673
2017 3 to 10 years in current department or agency 28 29 21 11 8 3 1 59 19 829
2017 11 to 20 years in current department or agency 28 28 19 14 7 4 1 58 22 743
2017 More than 20 years in current department or agency 32 30 16 8 7 5 3 67 16 403
2014 Less than 3 years in current department or agency 33 28 20 7 7 4 1 64 15 382
2014 3 to 10 years in current department or agency 26 25 21 13 10 4 1 54 24 1208
2014 11 to 20 years in current department or agency 27 27 20 12 7 6 1 58 21 745
2014 More than 20 years in current department or agency 33 30 16 9 5 5 1 67 16 569
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 33 33 33 673
2020 3 to 10 years in current department or agency 23 41 36 902
2020 11 to 20 years in current department or agency 19 47 34 682
2020 More than 20 years in current department or agency 26 45 29 413
2019 Less than 3 years in current department or agency 36 27 37 703
2019 3 to 10 years in current department or agency 29 37 34 774
2019 11 to 20 years in current department or agency 22 44 34 669
2019 More than 20 years in current department or agency 27 50 23 374
2018 Less than 3 years in current department or agency 34 34 32 783
2018 3 to 10 years in current department or agency 26 40 34 786
2018 11 to 20 years in current department or agency 20 46 34 687
2018 More than 20 years in current department or agency 31 43 26 375
2017 Less than 3 years in current department or agency 34 30 36 674
2017 3 to 10 years in current department or agency 26 41 33 831
2017 11 to 20 years in current department or agency 22 46 33 746
2017 More than 20 years in current department or agency 25 47 27 403
2014 Less than 3 years in current department or agency 39 32 29 381
2014 3 to 10 years in current department or agency 31 34 35 1209
2014 11 to 20 years in current department or agency 17 45 38 745
2014 More than 20 years in current department or agency 22 50 29 570

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in current department or agency 2 31 47 4 9 6 230
2020 3 to 10 years in current department or agency 8 27 46 6 2 10 205
2020 11 to 20 years in current department or agency 32 21 35 6 0 6 132
2020 More than 20 years in current department or agency 78 5 9 3 3 3 108
2019 Less than 3 years in current department or agency 1 28 37 10 16 7 255
2019 3 to 10 years in current department or agency 10 22 45 11 3 9 225
2019 11 to 20 years in current department or agency 24 21 39 8 0 7 150
2019 More than 20 years in current department or agency 79 6 6 5 2 2 100
2018 Less than 3 years in current department or agency 2 20 32 6 34 6 260
2018 3 to 10 years in current department or agency 5 29 45 8 5 8 209
2018 11 to 20 years in current department or agency 23 23 41 5 1 7 137
2018 More than 20 years in current department or agency 81 4 8 3 1 2 113
2017 Less than 3 years in current department or agency 1 16 27 5 45 5 215
2017 3 to 10 years in current department or agency 9 23 52 5 4 7 219
2017 11 to 20 years in current department or agency 21 20 44 7 0 8 163
2017 More than 20 years in current department or agency 72 4 11 7 3 3 103
2014 Less than 3 years in current department or agency 3 20 31 14 9999 32 145
2014 3 to 10 years in current department or agency 5 27 49 10 9999 9 388
2014 11 to 20 years in current department or agency 20 27 30 13 9999 11 130
2014 More than 20 years in current department or agency 74 5 8 8 9999 5 125
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 673
2020 3 to 10 years in current department or agency 10 90 900
2020 11 to 20 years in current department or agency 10 90 680
2020 More than 20 years in current department or agency 7 93 412
2019 Less than 3 years in current department or agency 10 90 702
2019 3 to 10 years in current department or agency 13 87 772
2019 11 to 20 years in current department or agency 12 88 664
2019 More than 20 years in current department or agency 13 87 371
2018 Less than 3 years in current department or agency 9 91 782
2018 3 to 10 years in current department or agency 16 84 781
2018 11 to 20 years in current department or agency 13 87 689
2018 More than 20 years in current department or agency 11 89 371

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 43 57 57
2020 3 to 10 years in current department or agency 46 54 89
2020 11 to 20 years in current department or agency 47 53 67
2020 More than 20 years in current department or agency 50 50 30
2019 Less than 3 years in current department or agency 45 55 72
2019 3 to 10 years in current department or agency 46 54 102
2019 11 to 20 years in current department or agency 49 51 79
2019 More than 20 years in current department or agency 44 56 48
2018 Less than 3 years in current department or agency 44 56 74
2018 3 to 10 years in current department or agency 47 53 122
2018 11 to 20 years in current department or agency 44 56 91
2018 More than 20 years in current department or agency 58 42 42

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 60 40 57
2020 3 to 10 years in current department or agency 66 34 89
2020 11 to 20 years in current department or agency 60 40 67
2020 More than 20 years in current department or agency 80 20 30
2019 Less than 3 years in current department or agency 55 45 72
2019 3 to 10 years in current department or agency 61 39 102
2019 11 to 20 years in current department or agency 62 38 79
2019 More than 20 years in current department or agency 75 25 48
2018 Less than 3 years in current department or agency 63 37 74
2018 3 to 10 years in current department or agency 63 37 122
2018 11 to 20 years in current department or agency 63 37 91
2018 More than 20 years in current department or agency 65 35 42

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 13 87 89
2020 11 to 20 years in current department or agency 8 92 67
2019 Less than 3 years in current department or agency 8 92 72
2019 3 to 10 years in current department or agency 8 92 102
2019 11 to 20 years in current department or agency 8 92 79
2019 More than 20 years in current department or agency 0 100 48
2018 Less than 3 years in current department or agency 13 87 74
2018 3 to 10 years in current department or agency 10 90 122
2018 11 to 20 years in current department or agency 11 89 91
2018 More than 20 years in current department or agency 13 87 42

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 57
2020 3 to 10 years in current department or agency 0 100 89
2020 11 to 20 years in current department or agency 0 100 67
2020 More than 20 years in current department or agency 0 100 30
2019 Less than 3 years in current department or agency 0 100 72
2019 3 to 10 years in current department or agency 0 100 102
2019 11 to 20 years in current department or agency 0 100 79
2019 More than 20 years in current department or agency 0 100 48
2018 3 to 10 years in current department or agency 0 100 122
2018 11 to 20 years in current department or agency 0 100 91

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 9 91 72
2018 3 to 10 years in current department or agency 5 95 122
2018 11 to 20 years in current department or agency 7 93 91

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 0 100 30
2018 Less than 3 years in current department or agency 8 92 74

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 8 92 67
2018 Less than 3 years in current department or agency 0 100 74

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 41 59 57
2020 3 to 10 years in current department or agency 46 54 89
2020 11 to 20 years in current department or agency 38 62 67
2020 More than 20 years in current department or agency 33 67 30
2019 Less than 3 years in current department or agency 32 68 72
2019 3 to 10 years in current department or agency 40 60 102
2019 11 to 20 years in current department or agency 39 61 77
2019 More than 20 years in current department or agency 31 69 48
2018 Less than 3 years in current department or agency 42 58 74
2018 3 to 10 years in current department or agency 39 61 122
2018 11 to 20 years in current department or agency 35 65 91
2018 More than 20 years in current department or agency 44 56 42

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 48 52 57
2020 3 to 10 years in current department or agency 46 54 89
2020 11 to 20 years in current department or agency 22 78 67
2020 More than 20 years in current department or agency 47 53 30
2019 Less than 3 years in current department or agency 42 58 72
2019 3 to 10 years in current department or agency 41 59 102
2019 11 to 20 years in current department or agency 38 62 77
2019 More than 20 years in current department or agency 39 61 48
2018 Less than 3 years in current department or agency 49 51 74
2018 3 to 10 years in current department or agency 35 65 122
2018 11 to 20 years in current department or agency 41 59 91
2018 More than 20 years in current department or agency 56 44 42

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 50 50 57
2020 3 to 10 years in current department or agency 51 49 89
2020 11 to 20 years in current department or agency 51 49 67
2020 More than 20 years in current department or agency 58 42 30
2019 Less than 3 years in current department or agency 39 61 72
2019 3 to 10 years in current department or agency 52 48 102
2019 11 to 20 years in current department or agency 39 61 77
2019 More than 20 years in current department or agency 63 37 48
2018 Less than 3 years in current department or agency 39 61 74
2018 3 to 10 years in current department or agency 41 59 122
2018 11 to 20 years in current department or agency 59 41 91
2018 More than 20 years in current department or agency 52 48 42

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 53 47 57
2020 3 to 10 years in current department or agency 39 61 89
2020 11 to 20 years in current department or agency 42 58 67
2020 More than 20 years in current department or agency 48 52 30
2019 Less than 3 years in current department or agency 37 63 72
2019 3 to 10 years in current department or agency 46 54 102
2019 11 to 20 years in current department or agency 46 54 77
2019 More than 20 years in current department or agency 49 51 48
2018 Less than 3 years in current department or agency 46 54 74
2018 3 to 10 years in current department or agency 36 64 122
2018 11 to 20 years in current department or agency 41 59 91
2018 More than 20 years in current department or agency 36 64 42

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 42 58 57
2020 3 to 10 years in current department or agency 38 62 89
2020 11 to 20 years in current department or agency 34 66 67
2020 More than 20 years in current department or agency 29 71 30
2019 Less than 3 years in current department or agency 35 65 72
2019 3 to 10 years in current department or agency 37 63 102
2019 11 to 20 years in current department or agency 31 69 77
2019 More than 20 years in current department or agency 37 63 48
2018 Less than 3 years in current department or agency 41 59 74
2018 3 to 10 years in current department or agency 31 69 122
2018 11 to 20 years in current department or agency 44 56 91
2018 More than 20 years in current department or agency 34 66 42

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 48 52 57
2020 3 to 10 years in current department or agency 40 60 89
2020 11 to 20 years in current department or agency 51 49 67
2020 More than 20 years in current department or agency 64 36 30
2019 Less than 3 years in current department or agency 59 41 72
2019 3 to 10 years in current department or agency 56 44 102
2019 11 to 20 years in current department or agency 44 56 77
2019 More than 20 years in current department or agency 38 62 48
2018 Less than 3 years in current department or agency 49 51 74
2018 3 to 10 years in current department or agency 53 47 122
2018 11 to 20 years in current department or agency 42 58 91
2018 More than 20 years in current department or agency 43 57 42

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 34 66 57
2020 3 to 10 years in current department or agency 36 64 89
2020 11 to 20 years in current department or agency 31 69 67
2020 More than 20 years in current department or agency 31 69 30
2019 Less than 3 years in current department or agency 31 69 72
2019 3 to 10 years in current department or agency 38 62 102
2019 11 to 20 years in current department or agency 28 72 77
2019 More than 20 years in current department or agency 32 68 48
2018 Less than 3 years in current department or agency 29 71 74
2018 3 to 10 years in current department or agency 32 68 122
2018 11 to 20 years in current department or agency 22 78 91
2018 More than 20 years in current department or agency 31 69 42

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 67
2020 More than 20 years in current department or agency 0 100 30
2018 Less than 3 years in current department or agency 0 100 74
2018 3 to 10 years in current department or agency 0 100 122

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 57
2019 Less than 3 years in current department or agency 8 92 72
2019 3 to 10 years in current department or agency 7 93 102
2018 Less than 3 years in current department or agency 11 89 74
2018 3 to 10 years in current department or agency 10 90 122

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 16 84 89
2020 11 to 20 years in current department or agency 11 89 67
2019 Less than 3 years in current department or agency 11 89 72
2019 3 to 10 years in current department or agency 9 91 102
2019 11 to 20 years in current department or agency 9 91 77
2019 More than 20 years in current department or agency 14 86 48
2018 3 to 10 years in current department or agency 14 86 122
2018 11 to 20 years in current department or agency 5 95 91

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 43 57 57
2020 3 to 10 years in current department or agency 58 42 89
2020 11 to 20 years in current department or agency 50 50 67
2020 More than 20 years in current department or agency 53 47 30
2019 Less than 3 years in current department or agency 49 51 72
2019 3 to 10 years in current department or agency 53 47 102
2019 11 to 20 years in current department or agency 35 65 77
2019 More than 20 years in current department or agency 52 48 48
2018 Less than 3 years in current department or agency 40 60 74
2018 3 to 10 years in current department or agency 48 52 122
2018 11 to 20 years in current department or agency 42 58 91
2018 More than 20 years in current department or agency 41 59 42

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 28 72 57
2020 3 to 10 years in current department or agency 27 73 89
2020 11 to 20 years in current department or agency 23 77 67
2020 More than 20 years in current department or agency 26 74 30
2019 Less than 3 years in current department or agency 17 83 72
2019 3 to 10 years in current department or agency 26 74 102
2019 11 to 20 years in current department or agency 19 81 77
2019 More than 20 years in current department or agency 21 79 48
2018 Less than 3 years in current department or agency 20 80 74
2018 3 to 10 years in current department or agency 21 79 122
2018 11 to 20 years in current department or agency 22 78 91
2018 More than 20 years in current department or agency 18 82 42

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 15 85 89
2020 11 to 20 years in current department or agency 7 93 67
2019 Less than 3 years in current department or agency 18 82 72
2019 3 to 10 years in current department or agency 9 91 102
2019 11 to 20 years in current department or agency 9 91 77
2019 More than 20 years in current department or agency 11 89 48
2018 Less than 3 years in current department or agency 19 81 74
2018 3 to 10 years in current department or agency 8 92 122
2018 11 to 20 years in current department or agency 12 88 91
2018 More than 20 years in current department or agency 19 81 42

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 64 36 57
2020 3 to 10 years in current department or agency 52 48 89
2020 11 to 20 years in current department or agency 40 60 67
2020 More than 20 years in current department or agency 61 39 30
2019 Less than 3 years in current department or agency 53 47 72
2019 3 to 10 years in current department or agency 68 32 102
2019 11 to 20 years in current department or agency 58 42 77
2019 More than 20 years in current department or agency 48 52 48
2018 Less than 3 years in current department or agency 48 52 74
2018 3 to 10 years in current department or agency 59 41 122
2018 11 to 20 years in current department or agency 62 38 91
2018 More than 20 years in current department or agency 50 50 40

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 30 70 57
2020 3 to 10 years in current department or agency 24 76 89
2020 11 to 20 years in current department or agency 15 85 67
2020 More than 20 years in current department or agency 38 62 30
2019 Less than 3 years in current department or agency 25 75 72
2019 3 to 10 years in current department or agency 30 70 102
2019 11 to 20 years in current department or agency 16 84 77
2019 More than 20 years in current department or agency 19 81 48
2018 Less than 3 years in current department or agency 24 76 74
2018 3 to 10 years in current department or agency 32 68 122
2018 11 to 20 years in current department or agency 19 81 91
2018 More than 20 years in current department or agency 18 82 40

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 16 84 57
2020 3 to 10 years in current department or agency 9 91 89
2019 3 to 10 years in current department or agency 14 86 102
2019 11 to 20 years in current department or agency 7 93 77
2018 3 to 10 years in current department or agency 7 93 122
2018 11 to 20 years in current department or agency 7 93 91

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 18 82 57
2020 3 to 10 years in current department or agency 29 71 89
2020 11 to 20 years in current department or agency 13 87 67
2020 More than 20 years in current department or agency 35 65 30
2019 Less than 3 years in current department or agency 18 82 72
2019 3 to 10 years in current department or agency 24 76 102
2019 11 to 20 years in current department or agency 23 77 77
2019 More than 20 years in current department or agency 30 70 48
2018 Less than 3 years in current department or agency 14 86 74
2018 3 to 10 years in current department or agency 15 85 122
2018 11 to 20 years in current department or agency 20 80 91
2018 More than 20 years in current department or agency 30 70 40

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 57
2020 3 to 10 years in current department or agency 11 89 89
2019 3 to 10 years in current department or agency 12 88 102
2019 11 to 20 years in current department or agency 10 90 77
2018 3 to 10 years in current department or agency 7 93 122
2018 11 to 20 years in current department or agency 6 94 91

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 13 87 57
2020 3 to 10 years in current department or agency 10 90 89
2019 Less than 3 years in current department or agency 12 88 72
2019 3 to 10 years in current department or agency 5 95 102
2019 11 to 20 years in current department or agency 13 87 77
2019 More than 20 years in current department or agency 11 89 48
2018 11 to 20 years in current department or agency 5 95 91

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 57
2020 3 to 10 years in current department or agency 9 91 89
2019 Less than 3 years in current department or agency 22 78 72
2019 3 to 10 years in current department or agency 7 93 102
2018 Less than 3 years in current department or agency 13 87 74
2018 3 to 10 years in current department or agency 13 87 122
2018 11 to 20 years in current department or agency 11 89 91
2018 More than 20 years in current department or agency 13 87 40

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 8 92 89
2020 11 to 20 years in current department or agency 11 89 67
2019 Less than 3 years in current department or agency 13 87 72
2019 3 to 10 years in current department or agency 7 93 102
2018 Less than 3 years in current department or agency 8 92 74
2018 3 to 10 years in current department or agency 5 95 122
2018 11 to 20 years in current department or agency 11 89 91
2018 More than 20 years in current department or agency 15 85 40

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 23 77 57
2020 3 to 10 years in current department or agency 24 76 89
2020 11 to 20 years in current department or agency 41 59 67
2020 More than 20 years in current department or agency 27 73 30
2019 Less than 3 years in current department or agency 19 81 72
2019 3 to 10 years in current department or agency 20 80 102
2019 11 to 20 years in current department or agency 30 70 77
2019 More than 20 years in current department or agency 27 73 48
2018 Less than 3 years in current department or agency 29 71 74
2018 3 to 10 years in current department or agency 25 75 122
2018 11 to 20 years in current department or agency 20 80 91
2018 More than 20 years in current department or agency 25 75 40

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 50
2019 3 to 10 years in current department or agency 11 89 96
2019 11 to 20 years in current department or agency 7 93 68
2018 Less than 3 years in current department or agency 15 85 70
2018 3 to 10 years in current department or agency 12 88 118

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 24 76 50
2020 3 to 10 years in current department or agency 19 81 80
2019 Less than 3 years in current department or agency 24 76 64
2019 3 to 10 years in current department or agency 14 86 96
2019 11 to 20 years in current department or agency 16 84 68
2019 More than 20 years in current department or agency 14 86 43
2018 Less than 3 years in current department or agency 22 78 70
2018 3 to 10 years in current department or agency 16 84 118
2018 11 to 20 years in current department or agency 19 81 86
2018 More than 20 years in current department or agency 20 80 39

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 50
2020 3 to 10 years in current department or agency 11 89 80
2019 Less than 3 years in current department or agency 14 86 64
2019 3 to 10 years in current department or agency 10 90 96
2018 Less than 3 years in current department or agency 10 90 70
2018 3 to 10 years in current department or agency 12 88 118
2018 11 to 20 years in current department or agency 12 88 86
2018 More than 20 years in current department or agency 12 88 39

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 50
2019 Less than 3 years in current department or agency 12 88 64
2018 3 to 10 years in current department or agency 13 87 118
2018 11 to 20 years in current department or agency 6 94 86

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 50
2020 3 to 10 years in current department or agency 17 83 80
2019 3 to 10 years in current department or agency 14 86 96
2019 11 to 20 years in current department or agency 15 85 68
2018 3 to 10 years in current department or agency 7 93 118
2018 11 to 20 years in current department or agency 14 86 86

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 10 90 80
2019 Less than 3 years in current department or agency 8 92 64
2019 3 to 10 years in current department or agency 11 89 96
2018 3 to 10 years in current department or agency 9 91 118
2018 11 to 20 years in current department or agency 9 91 86

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 26 74 50
2020 3 to 10 years in current department or agency 9 91 80
2019 Less than 3 years in current department or agency 17 83 64
2019 3 to 10 years in current department or agency 5 95 96
2018 Less than 3 years in current department or agency 15 85 70
2018 3 to 10 years in current department or agency 8 92 118
2018 11 to 20 years in current department or agency 10 90 86
2018 More than 20 years in current department or agency 0 100 39

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 17 83 80
2019 Less than 3 years in current department or agency 9 91 64
2019 3 to 10 years in current department or agency 12 88 96
2018 3 to 10 years in current department or agency 11 89 118
2018 11 to 20 years in current department or agency 5 95 86

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 50
2020 3 to 10 years in current department or agency 13 87 80
2019 Less than 3 years in current department or agency 11 89 64
2019 3 to 10 years in current department or agency 15 85 96
2018 Less than 3 years in current department or agency 9 91 70
2018 3 to 10 years in current department or agency 12 88 118

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 34 66 50
2020 3 to 10 years in current department or agency 35 65 80
2019 Less than 3 years in current department or agency 20 80 64
2019 3 to 10 years in current department or agency 34 66 96
2019 11 to 20 years in current department or agency 28 72 68
2019 More than 20 years in current department or agency 35 65 43
2018 Less than 3 years in current department or agency 26 74 70
2018 3 to 10 years in current department or agency 34 66 118
2018 11 to 20 years in current department or agency 26 74 86
2018 More than 20 years in current department or agency 40 60 39

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 18 82 80
2019 Less than 3 years in current department or agency 12 88 64
2019 3 to 10 years in current department or agency 12 88 96
2018 3 to 10 years in current department or agency 9 91 118
2018 11 to 20 years in current department or agency 8 92 86

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 49 51 50
2020 3 to 10 years in current department or agency 49 51 80
2019 Less than 3 years in current department or agency 38 62 64
2019 3 to 10 years in current department or agency 55 45 96
2019 11 to 20 years in current department or agency 49 51 68
2019 More than 20 years in current department or agency 49 51 43
2018 Less than 3 years in current department or agency 42 58 70
2018 3 to 10 years in current department or agency 52 48 118
2018 11 to 20 years in current department or agency 40 60 86
2018 More than 20 years in current department or agency 43 57 39

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 80
2019 Less than 3 years in current department or agency 0 100 64
2019 11 to 20 years in current department or agency 0 100 68
2018 More than 20 years in current department or agency 0 100 39

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 56 44 50
2020 3 to 10 years in current department or agency 57 43 80
2019 Less than 3 years in current department or agency 52 48 64
2019 3 to 10 years in current department or agency 50 50 96
2019 11 to 20 years in current department or agency 58 42 68
2019 More than 20 years in current department or agency 61 39 43
2018 Less than 3 years in current department or agency 36 64 70
2018 3 to 10 years in current department or agency 62 38 118
2018 11 to 20 years in current department or agency 53 47 86
2018 More than 20 years in current department or agency 66 34 39

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 6 94 80
2019 3 to 10 years in current department or agency 7 93 96
2019 11 to 20 years in current department or agency 7 93 68
2018 Less than 3 years in current department or agency 0 100 70
2018 3 to 10 years in current department or agency 5 95 118

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 8 92 80
2019 Less than 3 years in current department or agency 16 84 64
2019 3 to 10 years in current department or agency 9 91 96
2019 11 to 20 years in current department or agency 14 86 68
2019 More than 20 years in current department or agency 12 88 43
2018 Less than 3 years in current department or agency 12 88 70
2018 3 to 10 years in current department or agency 7 93 118
2018 11 to 20 years in current department or agency 12 88 86
2018 More than 20 years in current department or agency 14 86 39

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 16 10 14 4 2 42 11 57 13 674
2020 3 to 10 years in current department or agency 18 14 15 7 5 34 7 54 21 903
2020 11 to 20 years in current department or agency 17 16 17 8 5 31 7 52 21 681
2020 More than 20 years in current department or agency 15 22 18 7 4 31 2 56 16 412
2019 Less than 3 years in current department or agency 18 11 17 5 3 35 10 53 16 702
2019 3 to 10 years in current department or agency 12 17 18 9 9 28 7 45 28 772
2019 11 to 20 years in current department or agency 15 13 22 8 7 29 5 43 24 667
2019 More than 20 years in current department or agency 18 20 15 7 8 28 5 56 22 374
2018 Less than 3 years in current department or agency 17 11 15 3 3 41 10 57 12 777
2018 3 to 10 years in current department or agency 12 16 23 9 8 26 6 42 24 784
2018 11 to 20 years in current department or agency 13 18 24 7 7 27 4 45 21 686
2018 More than 20 years in current department or agency 15 19 18 8 8 29 3 50 23 375
2017 Less than 3 years in current department or agency 16 11 14 2 4 39 14 57 13 673
2017 3 to 10 years in current department or agency 13 18 21 7 8 27 6 46 23 830
2017 11 to 20 years in current department or agency 14 19 19 7 8 28 5 50 22 742
2017 More than 20 years in current department or agency 12 22 18 7 8 30 4 51 22 404
2014 Less than 3 years in current department or agency 17 13 12 4 3 37 14 62 14 382
2014 3 to 10 years in current department or agency 15 16 17 7 8 29 8 49 23 1208
2014 11 to 20 years in current department or agency 13 19 19 6 6 30 8 51 18 747
2014 More than 20 years in current department or agency 17 20 18 8 3 28 5 56 17 570

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 34 28 16 4 3 15 1 74 8 673
2020 3 to 10 years in current department or agency 30 34 14 7 4 11 1 72 12 903
2020 11 to 20 years in current department or agency 32 33 15 8 3 8 0 71 12 679
2020 More than 20 years in current department or agency 33 38 15 5 3 5 0 75 9 412
2019 Less than 3 years in current department or agency 31 30 17 4 3 14 1 72 8 702
2019 3 to 10 years in current department or agency 28 31 18 8 6 8 1 65 15 775
2019 11 to 20 years in current department or agency 30 31 17 8 5 8 1 66 15 669
2019 More than 20 years in current department or agency 33 33 16 7 5 6 0 71 12 372
2018 Less than 3 years in current department or agency 32 30 13 4 3 16 1 75 9 775
2018 3 to 10 years in current department or agency 25 32 21 8 5 8 1 62 14 783
2018 11 to 20 years in current department or agency 27 35 22 5 4 6 1 67 10 685
2018 More than 20 years in current department or agency 30 40 17 5 4 4 0 72 10 374
2017 Less than 3 years in current department or agency 34 28 14 3 3 16 2 75 8 673
2017 3 to 10 years in current department or agency 26 33 16 8 7 9 1 66 17 829
2017 11 to 20 years in current department or agency 30 33 17 6 6 7 0 69 13 742
2017 More than 20 years in current department or agency 26 40 15 6 4 7 1 72 11 404
2014 Less than 3 years in current department or agency 27 28 13 3 2 24 3 75 7 381
2014 3 to 10 years in current department or agency 27 29 18 7 6 12 1 65 14 1206
2014 11 to 20 years in current department or agency 26 32 20 5 5 12 1 66 11 747
2014 More than 20 years in current department or agency 30 32 19 6 3 11 0 70 9 569
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 6 94 672
2020 3 to 10 years in current department or agency 7 93 903
2020 11 to 20 years in current department or agency 8 92 681
2020 More than 20 years in current department or agency 5 95 413
2019 Less than 3 years in current department or agency 6 94 699
2019 3 to 10 years in current department or agency 8 92 773
2019 11 to 20 years in current department or agency 8 92 667
2019 More than 20 years in current department or agency 5 95 373
2018 Less than 3 years in current department or agency 4 96 780
2018 3 to 10 years in current department or agency 11 89 783
2018 11 to 20 years in current department or agency 7 93 686
2018 More than 20 years in current department or agency 6 94 375

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 55 45 40
2020 3 to 10 years in current department or agency 35 65 63
2020 11 to 20 years in current department or agency 30 70 51
2020 More than 20 years in current department or agency 28 72 22
2019 Less than 3 years in current department or agency 55 45 41
2019 3 to 10 years in current department or agency 50 50 60
2019 11 to 20 years in current department or agency 36 64 52
2019 More than 20 years in current department or agency 30 70 17
2018 Less than 3 years in current department or agency 57 43 33
2018 3 to 10 years in current department or agency 46 54 83
2018 11 to 20 years in current department or agency 40 60 51
2018 More than 20 years in current department or agency 55 45 22

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 78 22 63
2020 11 to 20 years in current department or agency 75 25 51
2019 3 to 10 years in current department or agency 80 20 60
2019 11 to 20 years in current department or agency 75 25 52
2018 3 to 10 years in current department or agency 71 29 83
2018 11 to 20 years in current department or agency 90 10 51

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 7 93 63
2020 More than 20 years in current department or agency 0 100 22
2019 More than 20 years in current department or agency 0 100 17
2018 3 to 10 years in current department or agency 5 95 83

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 40
2020 3 to 10 years in current department or agency 0 100 63
2020 11 to 20 years in current department or agency 0 100 51
2020 More than 20 years in current department or agency 0 100 22
2019 Less than 3 years in current department or agency 0 100 41
2019 3 to 10 years in current department or agency 0 100 60
2019 11 to 20 years in current department or agency 0 100 52
2019 More than 20 years in current department or agency 0 100 17
2018 Less than 3 years in current department or agency 0 100 33
2018 3 to 10 years in current department or agency 0 100 83
2018 11 to 20 years in current department or agency 0 100 51
2018 More than 20 years in current department or agency 0 100 22

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 14 86 63
2020 More than 20 years in current department or agency 0 100 22
2018 3 to 10 years in current department or agency 9 91 83
2018 11 to 20 years in current department or agency 0 100 51

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in current department or agency 0 100 22
2019 11 to 20 years in current department or agency 0 100 52
2018 11 to 20 years in current department or agency 0 100 51

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 10 90 51
2018 3 to 10 years in current department or agency 6 94 83

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 22 78 40
2020 3 to 10 years in current department or agency 31 69 63
2020 11 to 20 years in current department or agency 15 85 51
2020 More than 20 years in current department or agency 26 74 22
2019 Less than 3 years in current department or agency 19 81 41
2019 3 to 10 years in current department or agency 19 81 60
2019 11 to 20 years in current department or agency 12 88 51
2019 More than 20 years in current department or agency 36 64 16
2018 3 to 10 years in current department or agency 14 86 83
2018 11 to 20 years in current department or agency 14 86 51

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 24 76 63
2020 11 to 20 years in current department or agency 19 81 51
2019 Less than 3 years in current department or agency 16 84 41
2019 3 to 10 years in current department or agency 27 73 60
2019 11 to 20 years in current department or agency 16 84 51
2019 More than 20 years in current department or agency 42 58 16
2018 Less than 3 years in current department or agency 33 67 32
2018 3 to 10 years in current department or agency 20 80 83
2018 11 to 20 years in current department or agency 21 79 51
2018 More than 20 years in current department or agency 42 58 21

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 17 83 63
2020 11 to 20 years in current department or agency 13 87 51
2019 Less than 3 years in current department or agency 12 88 41
2019 3 to 10 years in current department or agency 16 84 60
2019 11 to 20 years in current department or agency 14 86 51
2019 More than 20 years in current department or agency 30 70 16
2018 3 to 10 years in current department or agency 6 94 83
2018 11 to 20 years in current department or agency 10 90 51

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 14 86 60
2019 11 to 20 years in current department or agency 0 100 51

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 30 70 40
2020 3 to 10 years in current department or agency 22 78 63
2020 11 to 20 years in current department or agency 38 62 51
2020 More than 20 years in current department or agency 48 52 22
2019 Less than 3 years in current department or agency 23 77 41
2019 3 to 10 years in current department or agency 32 68 60
2019 11 to 20 years in current department or agency 32 68 51
2019 More than 20 years in current department or agency 42 58 16
2018 Less than 3 years in current department or agency 21 79 32
2018 3 to 10 years in current department or agency 20 80 83
2018 11 to 20 years in current department or agency 27 73 51
2018 More than 20 years in current department or agency 32 68 21

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 37 63 40
2020 3 to 10 years in current department or agency 28 72 63
2020 11 to 20 years in current department or agency 30 70 51
2020 More than 20 years in current department or agency 21 79 22
2019 Less than 3 years in current department or agency 35 65 41
2019 3 to 10 years in current department or agency 31 69 60
2019 11 to 20 years in current department or agency 29 71 51
2019 More than 20 years in current department or agency 32 68 16
2018 Less than 3 years in current department or agency 29 71 32
2018 3 to 10 years in current department or agency 35 65 83
2018 11 to 20 years in current department or agency 34 66 51
2018 More than 20 years in current department or agency 31 69 21

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 8 92 63
2020 More than 20 years in current department or agency 0 100 22
2019 Less than 3 years in current department or agency 14 86 41
2019 11 to 20 years in current department or agency 0 100 51
2018 More than 20 years in current department or agency 0 100 21

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 40
2020 More than 20 years in current department or agency 0 100 22
2019 11 to 20 years in current department or agency 0 100 51
2019 More than 20 years in current department or agency 0 100 16
2018 11 to 20 years in current department or agency 0 100 51

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 15 85 40
2020 3 to 10 years in current department or agency 15 85 63
2018 3 to 10 years in current department or agency 8 92 83

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 33 67 63
2020 11 to 20 years in current department or agency 19 81 51
2019 3 to 10 years in current department or agency 18 82 60
2018 Less than 3 years in current department or agency 21 79 32
2018 3 to 10 years in current department or agency 14 86 83
2018 11 to 20 years in current department or agency 18 82 51
2018 More than 20 years in current department or agency 0 100 21

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 40
2020 3 to 10 years in current department or agency 0 100 63
2019 3 to 10 years in current department or agency 0 100 60
2019 11 to 20 years in current department or agency 0 100 51
2018 Less than 3 years in current department or agency 0 100 32
2018 More than 20 years in current department or agency 0 100 21

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 13 87 63
2020 11 to 20 years in current department or agency 17 83 51
2019 3 to 10 years in current department or agency 12 88 60
2019 11 to 20 years in current department or agency 19 81 51
2018 3 to 10 years in current department or agency 13 87 83
2018 11 to 20 years in current department or agency 24 76 51

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 40
2020 3 to 10 years in current department or agency 0 100 63
2020 11 to 20 years in current department or agency 0 100 51
2020 More than 20 years in current department or agency 0 100 22
2019 Less than 3 years in current department or agency 0 100 41
2019 3 to 10 years in current department or agency 0 100 60
2019 11 to 20 years in current department or agency 0 100 51
2019 More than 20 years in current department or agency 0 100 16
2018 Less than 3 years in current department or agency 0 100 32
2018 3 to 10 years in current department or agency 0 100 83
2018 11 to 20 years in current department or agency 0 100 51
2018 More than 20 years in current department or agency 0 100 21

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 18 82 63
2020 11 to 20 years in current department or agency 20 80 51
2019 3 to 10 years in current department or agency 15 85 60
2019 11 to 20 years in current department or agency 19 81 51
2018 3 to 10 years in current department or agency 16 84 83
2018 11 to 20 years in current department or agency 10 90 51

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 34 66 40
2020 3 to 10 years in current department or agency 21 79 63
2020 11 to 20 years in current department or agency 23 77 51
2020 More than 20 years in current department or agency 53 47 22
2019 3 to 10 years in current department or agency 26 74 58
2019 11 to 20 years in current department or agency 25 75 51
2018 Less than 3 years in current department or agency 15 85 33
2018 3 to 10 years in current department or agency 36 64 83
2018 11 to 20 years in current department or agency 38 62 51
2018 More than 20 years in current department or agency 25 75 22

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 25 75 40
2020 3 to 10 years in current department or agency 12 88 63
2019 Less than 3 years in current department or agency 13 87 41
2019 3 to 10 years in current department or agency 11 89 58
2018 3 to 10 years in current department or agency 13 87 83
2018 11 to 20 years in current department or agency 22 78 51

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 41
2019 3 to 10 years in current department or agency 12 88 58
2019 11 to 20 years in current department or agency 0 100 51
2019 More than 20 years in current department or agency 0 100 16
2018 11 to 20 years in current department or agency 9 91 51

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 15 85 40
2020 3 to 10 years in current department or agency 23 77 63
2019 3 to 10 years in current department or agency 18 82 58
2019 11 to 20 years in current department or agency 19 81 51
2018 3 to 10 years in current department or agency 15 85 83
2018 11 to 20 years in current department or agency 15 85 51

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 63
2020 11 to 20 years in current department or agency 0 100 51
2018 Less than 3 years in current department or agency 0 100 33

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 8 92 63
2018 Less than 3 years in current department or agency 0 100 33
2018 11 to 20 years in current department or agency 10 90 51

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 9 91 63
2019 More than 20 years in current department or agency 0 100 16
2018 Less than 3 years in current department or agency 0 100 33
2018 More than 20 years in current department or agency 0 100 22

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 40
2020 3 to 10 years in current department or agency 11 89 63
2019 11 to 20 years in current department or agency 13 87 51

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 48 52 40
2020 3 to 10 years in current department or agency 55 45 63
2020 11 to 20 years in current department or agency 63 37 51
2020 More than 20 years in current department or agency 26 74 22
2019 Less than 3 years in current department or agency 56 44 41
2019 3 to 10 years in current department or agency 57 43 58
2019 11 to 20 years in current department or agency 54 46 51
2019 More than 20 years in current department or agency 51 49 16
2018 Less than 3 years in current department or agency 77 23 33
2018 3 to 10 years in current department or agency 49 51 83
2018 11 to 20 years in current department or agency 40 60 51
2018 More than 20 years in current department or agency 58 42 22

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 32
2018 More than 20 years in current department or agency 0 100 21

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 17 83 58
2018 Less than 3 years in current department or agency 40 60 32
2018 3 to 10 years in current department or agency 17 83 80

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 32
2018 3 to 10 years in current department or agency 0 100 80

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 32
2018 11 to 20 years in current department or agency 0 100 45

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 32
2018 More than 20 years in current department or agency 0 100 21

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 32

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 9 91 80
2018 More than 20 years in current department or agency 0 100 21

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 19 81 58
2018 3 to 10 years in current department or agency 11 89 80
2018 11 to 20 years in current department or agency 16 84 45

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 22 78 58
2018 3 to 10 years in current department or agency 8 92 80
2018 More than 20 years in current department or agency 27 73 21

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 35 65 58
2018 Less than 3 years in current department or agency 32 68 32
2018 3 to 10 years in current department or agency 34 66 80
2018 11 to 20 years in current department or agency 27 73 45
2018 More than 20 years in current department or agency 27 73 21

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 18 82 58
2018 3 to 10 years in current department or agency 6 94 80
2018 More than 20 years in current department or agency 0 100 21

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 55 45 58
2018 Less than 3 years in current department or agency 45 55 32
2018 3 to 10 years in current department or agency 54 46 80
2018 11 to 20 years in current department or agency 50 50 45
2018 More than 20 years in current department or agency 57 43 21

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 58
2018 More than 20 years in current department or agency 0 100 21

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 67 33 58
2018 Less than 3 years in current department or agency 50 50 32
2018 3 to 10 years in current department or agency 64 36 80
2018 11 to 20 years in current department or agency 68 32 45
2018 More than 20 years in current department or agency 75 25 21

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 9 91 58
2018 Less than 3 years in current department or agency 0 100 32

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 9 91 58
2018 3 to 10 years in current department or agency 7 93 80

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 17 10 16 2 1 46 8 58 7 671
2020 3 to 10 years in current department or agency 19 14 18 3 4 36 6 58 12 898
2020 11 to 20 years in current department or agency 16 15 20 4 3 36 6 54 12 678
2020 More than 20 years in current department or agency 15 16 20 4 3 39 3 53 12 411
2019 Less than 3 years in current department or agency 19 11 19 3 2 37 9 56 9 700
2019 3 to 10 years in current department or agency 15 14 20 6 5 35 6 50 17 772
2019 11 to 20 years in current department or agency 17 13 24 5 3 32 6 49 12 667
2019 More than 20 years in current department or agency 20 18 17 3 5 34 4 60 13 374
2018 Less than 3 years in current department or agency 19 10 15 3 1 42 10 60 8 780
2018 3 to 10 years in current department or agency 14 17 25 5 4 31 5 47 14 786
2018 11 to 20 years in current department or agency 15 16 26 4 3 32 4 49 10 682
2018 More than 20 years in current department or agency 15 18 23 4 4 34 3 51 13 372
2017 Less than 3 years in current department or agency 16 12 14 1 1 42 13 63 5 673
2017 3 to 10 years in current department or agency 13 16 22 3 5 36 5 50 13 829
2017 11 to 20 years in current department or agency 15 17 19 4 3 37 5 56 12 744
2017 More than 20 years in current department or agency 14 19 20 3 2 38 4 57 8 404
2014 Less than 3 years in current department or agency 16 11 15 1 1 44 13 62 4 382
2014 3 to 10 years in current department or agency 15 15 18 4 3 38 8 56 12 1209
2014 11 to 20 years in current department or agency 12 16 18 4 3 41 6 53 14 746
2014 More than 20 years in current department or agency 18 14 22 3 2 38 4 55 7 570

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 28 15 4 2 17 1 75 6 671
2020 3 to 10 years in current department or agency 31 33 17 4 4 11 1 73 8 900
2020 11 to 20 years in current department or agency 33 33 18 4 3 9 0 73 8 681
2020 More than 20 years in current department or agency 33 35 17 3 2 9 0 75 6 412
2019 Less than 3 years in current department or agency 34 27 16 3 2 16 2 74 6 700
2019 3 to 10 years in current department or agency 29 29 19 6 4 12 1 68 11 771
2019 11 to 20 years in current department or agency 31 30 20 5 3 11 0 69 8 669
2019 More than 20 years in current department or agency 34 34 15 5 3 8 1 75 8 370
2018 Less than 3 years in current department or agency 35 26 14 3 1 19 1 77 5 779
2018 3 to 10 years in current department or agency 25 32 22 4 4 11 1 66 9 786
2018 11 to 20 years in current department or agency 29 33 22 3 3 9 1 69 6 683
2018 More than 20 years in current department or agency 29 39 20 2 3 8 0 73 6 373
2017 Less than 3 years in current department or agency 36 27 14 1 1 18 3 79 3 673
2017 3 to 10 years in current department or agency 28 31 18 3 4 14 1 70 8 829
2017 11 to 20 years in current department or agency 30 31 18 4 3 13 1 71 8 742
2017 More than 20 years in current department or agency 29 39 16 3 1 12 1 77 5 401
2014 Less than 3 years in current department or agency 31 26 11 1 1 26 3 81 2 382
2014 3 to 10 years in current department or agency 27 30 17 3 3 18 1 71 8 1207
2014 11 to 20 years in current department or agency 25 33 19 4 3 16 1 70 8 747
2014 More than 20 years in current department or agency 29 33 21 2 2 14 0 72 4 569

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 3 to 10 years in current department or agency 0 11 16 11 52 11 0 12 71 19
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 22 15 7 6 0 2 72 13 671
2020 3 to 10 years in current department or agency 41 27 16 7 7 0 1 70 14 904
2020 11 to 20 years in current department or agency 36 30 17 8 7 0 2 67 16 680
2020 More than 20 years in current department or agency 37 30 18 7 7 0 1 67 14 410

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 28 22 10 7 0 0 61 17 672
2020 3 to 10 years in current department or agency 29 31 20 9 10 0 0 61 20 900
2020 11 to 20 years in current department or agency 33 29 20 9 7 0 2 64 16 679
2020 More than 20 years in current department or agency 40 28 17 8 5 0 1 69 14 413
2019 Less than 3 years in current department or agency 21 26 23 12 18 0 1 47 30 702
2019 3 to 10 years in current department or agency 23 28 20 11 18 0 1 51 29 774
2019 11 to 20 years in current department or agency 25 31 20 10 13 0 1 56 23 667
2019 More than 20 years in current department or agency 31 30 18 11 9 0 1 61 21 373
2018 Less than 3 years in current department or agency 21 27 24 11 16 0 1 48 27 779
2018 3 to 10 years in current department or agency 19 27 21 15 17 0 1 46 32 785
2018 11 to 20 years in current department or agency 22 32 20 10 13 1 2 56 24 687
2018 More than 20 years in current department or agency 22 28 24 13 9 0 3 52 23 376
2017 Less than 3 years in current department or agency 24 23 22 13 16 0 2 48 30 672
2017 3 to 10 years in current department or agency 24 25 20 13 15 0 2 51 29 828
2017 11 to 20 years in current department or agency 28 29 21 10 9 0 2 58 20 743
2017 More than 20 years in current department or agency 32 25 20 11 9 0 3 59 20 401

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 18 27 29 15 11 0 0 45 26 671
2020 3 to 10 years in current department or agency 16 25 29 19 11 0 0 41 30 903
2020 11 to 20 years in current department or agency 15 24 30 17 13 0 1 39 31 680
2020 More than 20 years in current department or agency 20 30 28 15 7 0 0 50 22 413
2019 Less than 3 years in current department or agency 22 31 25 14 7 0 1 54 21 700
2019 3 to 10 years in current department or agency 14 29 27 18 12 0 0 43 30 772
2019 11 to 20 years in current department or agency 13 31 28 17 11 0 0 44 28 667
2019 More than 20 years in current department or agency 17 32 25 16 8 0 1 50 25 370
2018 Less than 3 years in current department or agency 23 32 25 11 8 0 0 55 20 779
2018 3 to 10 years in current department or agency 9 25 32 20 13 0 0 35 33 785
2018 11 to 20 years in current department or agency 14 25 28 21 12 0 1 39 33 686
2018 More than 20 years in current department or agency 15 28 26 18 12 0 1 43 31 375
2017 Less than 3 years in current department or agency 28 30 22 12 8 0 1 58 20 673
2017 3 to 10 years in current department or agency 15 24 27 20 13 0 0 39 34 828
2017 11 to 20 years in current department or agency 15 26 28 18 11 0 1 42 30 743
2017 More than 20 years in current department or agency 18 28 26 15 12 0 1 46 27 402

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 31 20 11 8 0 0 61 19 669
2020 3 to 10 years in current department or agency 22 34 22 13 8 0 1 57 21 899
2020 11 to 20 years in current department or agency 23 29 25 12 8 0 1 54 21 676
2020 More than 20 years in current department or agency 27 35 24 10 4 0 0 62 14 412
2019 Less than 3 years in current department or agency 30 33 20 10 6 0 1 64 16 700
2019 3 to 10 years in current department or agency 22 33 22 15 8 0 1 55 23 770
2019 11 to 20 years in current department or agency 23 32 25 10 8 0 2 56 19 662
2019 More than 20 years in current department or agency 26 34 21 13 4 0 2 61 17 373
2018 Less than 3 years in current department or agency 30 31 18 12 6 1 2 63 18 773
2018 3 to 10 years in current department or agency 16 35 23 16 10 0 1 52 26 781
2018 11 to 20 years in current department or agency 17 34 26 12 9 0 1 52 21 685
2018 More than 20 years in current department or agency 20 32 27 13 7 0 2 52 20 374
2017 Less than 3 years in current department or agency 39 26 17 10 6 1 2 67 16 673
2017 3 to 10 years in current department or agency 20 30 25 15 9 0 1 50 25 826
2017 11 to 20 years in current department or agency 20 33 23 15 8 1 2 53 23 744
2017 More than 20 years in current department or agency 23 32 22 15 7 0 2 56 22 398

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 23 28 22 15 11 0 1 51 27 668
2020 3 to 10 years in current department or agency 18 24 24 19 14 1 1 42 33 901
2020 11 to 20 years in current department or agency 18 22 23 19 16 1 2 41 35 676
2020 More than 20 years in current department or agency 18 30 24 17 8 1 2 49 26 406
2019 Less than 3 years in current department or agency 26 28 21 14 10 1 2 54 24 697
2019 3 to 10 years in current department or agency 16 24 23 20 16 0 1 40 37 768
2019 11 to 20 years in current department or agency 11 30 25 18 15 0 1 41 33 663
2019 More than 20 years in current department or agency 14 28 26 16 14 0 2 42 31 371
2018 Less than 3 years in current department or agency 26 25 22 15 9 1 2 53 25 778
2018 3 to 10 years in current department or agency 13 20 30 21 15 0 0 34 36 779
2018 11 to 20 years in current department or agency 12 25 25 21 15 1 2 37 37 687
2018 More than 20 years in current department or agency 15 20 28 21 16 0 1 35 37 374
2017 Less than 3 years in current department or agency 30 24 19 15 9 1 2 56 24 673
2017 3 to 10 years in current department or agency 13 22 26 19 19 0 1 36 38 828
2017 11 to 20 years in current department or agency 12 22 27 20 16 1 2 35 37 745
2017 More than 20 years in current department or agency 13 21 27 19 17 1 3 35 37 401

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 26 17 10 6 0 2 67 16 670
2020 3 to 10 years in current department or agency 34 29 17 9 7 0 3 66 17 898
2020 11 to 20 years in current department or agency 40 24 17 9 6 0 3 66 16 679
2020 More than 20 years in current department or agency 40 27 17 6 3 0 7 72 10 407
2019 Less than 3 years in current department or agency 47 26 14 6 3 0 3 76 10 699
2019 3 to 10 years in current department or agency 41 26 16 9 5 0 2 69 15 771
2019 11 to 20 years in current department or agency 42 27 16 6 4 1 4 72 11 661
2019 More than 20 years in current department or agency 42 28 14 5 2 1 8 76 8 372
2018 Less than 3 years in current department or agency 46 25 13 7 4 1 4 75 11 776
2018 3 to 10 years in current department or agency 38 26 18 9 6 0 3 66 16 782
2018 11 to 20 years in current department or agency 41 25 16 7 4 0 5 71 12 684
2018 More than 20 years in current department or agency 37 21 18 8 5 1 11 66 14 374
2017 Less than 3 years in current department or agency 47 24 12 6 4 1 6 76 10 672
2017 3 to 10 years in current department or agency 38 24 16 10 5 1 6 67 16 826
2017 11 to 20 years in current department or agency 36 27 14 7 4 1 11 71 13 743
2017 More than 20 years in current department or agency 36 25 16 7 6 0 11 68 14 402

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 24 27 25 12 12 0 0 51 24 670
2020 3 to 10 years in current department or agency 22 26 25 14 13 0 0 48 27 900
2020 11 to 20 years in current department or agency 26 27 23 13 10 0 1 54 23 677
2020 More than 20 years in current department or agency 32 30 24 8 5 0 1 63 14 410
2019 Less than 3 years in current department or agency 32 30 19 11 8 0 0 62 19 695
2019 3 to 10 years in current department or agency 28 29 21 13 10 0 0 57 22 771
2019 11 to 20 years in current department or agency 24 32 22 10 10 1 1 57 20 667
2019 More than 20 years in current department or agency 33 31 22 8 5 0 1 65 12 372
2018 Less than 3 years in current department or agency 35 29 17 9 9 0 1 65 18 776
2018 3 to 10 years in current department or agency 24 26 25 14 11 0 0 50 24 780
2018 11 to 20 years in current department or agency 26 28 23 13 9 0 1 55 22 687
2018 More than 20 years in current department or agency 29 31 24 8 7 1 1 60 15 374
2017 Less than 3 years in current department or agency 35 30 18 11 6 0 1 65 17 671
2017 3 to 10 years in current department or agency 28 28 23 12 8 0 0 55 21 829
2017 11 to 20 years in current department or agency 25 28 25 14 7 0 1 54 21 741
2017 More than 20 years in current department or agency 32 31 24 8 4 0 1 63 13 403

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 22 13 9 9 0 10 66 19 674
2020 3 to 10 years in current department or agency 32 20 18 12 11 0 8 56 24 901
2020 11 to 20 years in current department or agency 27 26 19 12 11 0 6 56 24 679
2020 More than 20 years in current department or agency 40 30 14 5 3 0 7 76 9 412

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 35 19 7 3 1 1 71 10 673
2020 3 to 10 years in current department or agency 27 37 21 9 4 0 1 66 13 900
2020 11 to 20 years in current department or agency 28 39 19 8 3 0 2 69 12 679
2020 More than 20 years in current department or agency 35 38 17 7 2 1 1 74 9 411
2019 Less than 3 years in current department or agency 31 35 20 8 6 1 1 66 13 701
2019 3 to 10 years in current department or agency 24 35 24 10 7 0 1 59 17 771
2019 11 to 20 years in current department or agency 21 38 23 11 5 1 1 60 16 667
2019 More than 20 years in current department or agency 25 37 23 10 5 0 1 62 15 370
2018 Less than 3 years in current department or agency 31 34 22 8 3 1 1 66 11 774
2018 3 to 10 years in current department or agency 21 34 26 11 6 1 1 56 18 782
2018 11 to 20 years in current department or agency 20 34 29 10 5 0 2 55 16 682
2018 More than 20 years in current department or agency 17 41 26 9 5 1 2 59 14 373
2017 Less than 3 years in current department or agency 41 28 17 8 2 0 2 71 11 668
2017 3 to 10 years in current department or agency 24 33 22 13 7 1 1 57 21 828
2017 11 to 20 years in current department or agency 21 33 25 14 5 1 1 55 19 740
2017 More than 20 years in current department or agency 23 33 23 13 6 0 2 57 19 403

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 34 22 7 5 1 0 65 13 673
2020 3 to 10 years in current department or agency 24 37 23 10 5 0 1 62 15 898
2020 11 to 20 years in current department or agency 24 36 24 9 5 0 2 61 14 680
2020 More than 20 years in current department or agency 33 37 19 9 3 0 1 70 11 413
2019 Less than 3 years in current department or agency 26 34 24 10 5 0 1 60 15 702
2019 3 to 10 years in current department or agency 21 34 25 12 7 0 0 56 19 773
2019 11 to 20 years in current department or agency 19 38 23 13 6 0 1 57 19 667
2019 More than 20 years in current department or agency 24 32 26 10 6 0 1 57 16 373
2018 Less than 3 years in current department or agency 28 33 22 12 4 1 1 62 16 777
2018 3 to 10 years in current department or agency 18 33 27 14 7 0 0 52 21 782
2018 11 to 20 years in current department or agency 15 37 24 14 7 0 1 53 22 682
2018 More than 20 years in current department or agency 18 32 30 12 6 0 1 51 18 373
2017 Less than 3 years in current department or agency 37 31 16 10 4 0 2 70 14 671
2017 3 to 10 years in current department or agency 18 35 25 13 8 0 1 54 21 827
2017 11 to 20 years in current department or agency 20 29 24 16 8 1 1 50 25 740
2017 More than 20 years in current department or agency 21 29 26 16 7 0 1 50 24 401

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 32 22 8 6 0 0 64 14 671
2020 3 to 10 years in current department or agency 31 34 20 9 5 0 0 65 15 898
2020 11 to 20 years in current department or agency 30 39 15 8 6 0 1 70 14 678
2020 More than 20 years in current department or agency 38 34 17 6 4 1 0 73 10 410
2019 Less than 3 years in current department or agency 30 29 21 12 7 0 1 59 20 697
2019 3 to 10 years in current department or agency 25 33 21 13 7 0 1 59 20 770
2019 11 to 20 years in current department or agency 24 37 22 10 6 1 0 61 16 664
2019 More than 20 years in current department or agency 32 32 22 10 4 0 1 64 14 369
2018 Less than 3 years in current department or agency 28 29 24 13 4 0 1 58 18 777
2018 3 to 10 years in current department or agency 23 31 25 12 8 1 1 54 20 781
2018 11 to 20 years in current department or agency 20 35 24 12 8 0 1 55 20 683
2018 More than 20 years in current department or agency 25 36 25 7 6 1 1 61 13 373
2017 Less than 3 years in current department or agency 37 26 21 10 4 0 1 64 15 670
2017 3 to 10 years in current department or agency 25 32 21 12 8 0 1 58 21 829
2017 11 to 20 years in current department or agency 24 29 24 14 6 1 1 55 21 741
2017 More than 20 years in current department or agency 26 32 23 11 5 1 2 60 16 403

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 28 12 5 4 0 0 79 9 673
2020 3 to 10 years in current department or agency 39 30 16 8 6 0 0 69 14 897
2020 11 to 20 years in current department or agency 39 29 15 7 7 1 1 70 15 674
2020 More than 20 years in current department or agency 44 29 14 6 6 0 0 74 12 410
2019 Less than 3 years in current department or agency 49 22 15 8 5 0 1 72 13 700
2019 3 to 10 years in current department or agency 40 25 16 11 7 0 0 66 18 769
2019 11 to 20 years in current department or agency 33 29 20 10 6 0 1 63 17 667
2019 More than 20 years in current department or agency 41 26 17 7 7 1 1 68 15 372

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 25 32 24 12 8 0 0 56 20 672
2020 3 to 10 years in current department or agency 26 32 24 11 7 0 0 59 17 898
2020 11 to 20 years in current department or agency 28 30 25 11 6 0 0 57 17 677
2020 More than 20 years in current department or agency 27 29 28 12 4 0 1 56 16 413

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 29 35 20 11 5 0 0 65 16 670
2020 3 to 10 years in current department or agency 31 33 22 10 4 0 0 65 14 901
2020 11 to 20 years in current department or agency 25 35 22 10 6 0 1 61 16 677
2020 More than 20 years in current department or agency 23 37 25 9 5 0 1 60 14 407
2019 Less than 3 years in current department or agency 40 32 17 7 3 0 1 73 10 700
2019 3 to 10 years in current department or agency 33 35 17 9 5 0 0 69 14 765
2019 11 to 20 years in current department or agency 29 34 20 10 6 1 1 64 16 660
2019 More than 20 years in current department or agency 29 33 23 9 3 0 2 64 13 368
2018 Less than 3 years in current department or agency 35 33 20 8 3 0 1 68 11 772
2018 3 to 10 years in current department or agency 25 34 23 11 6 1 1 60 18 779
2018 11 to 20 years in current department or agency 23 34 23 12 6 0 2 58 19 678
2018 More than 20 years in current department or agency 24 32 24 12 6 1 2 57 18 372
2017 Less than 3 years in current department or agency 42 32 14 7 4 0 2 75 11 669
2017 3 to 10 years in current department or agency 29 35 19 9 6 0 1 66 15 828
2017 11 to 20 years in current department or agency 26 32 21 12 6 1 2 60 18 740
2017 More than 20 years in current department or agency 21 30 26 14 6 1 2 52 21 403

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 30 17 5 3 0 1 74 8 669
2020 3 to 10 years in current department or agency 43 35 14 5 2 0 1 79 7 895
2020 11 to 20 years in current department or agency 45 30 16 6 2 0 1 76 8 676
2020 More than 20 years in current department or agency 51 31 13 3 1 0 0 83 4 409
2019 Less than 3 years in current department or agency 56 25 11 4 3 0 1 82 7 698
2019 3 to 10 years in current department or agency 55 23 11 6 3 0 1 79 9 764
2019 11 to 20 years in current department or agency 55 25 11 4 2 0 1 82 7 663
2019 More than 20 years in current department or agency 60 21 13 3 1 0 2 83 4 369
2018 Less than 3 years in current department or agency 55 22 13 5 2 0 1 79 8 772
2018 3 to 10 years in current department or agency 48 27 12 5 5 0 1 77 11 774
2018 11 to 20 years in current department or agency 50 26 12 5 4 0 4 79 9 681
2018 More than 20 years in current department or agency 55 23 12 4 3 0 3 80 7 371
2017 Less than 3 years in current department or agency 62 19 10 4 2 0 3 83 7 674
2017 3 to 10 years in current department or agency 56 24 13 4 2 0 1 81 6 828
2017 11 to 20 years in current department or agency 58 22 12 4 2 0 1 81 6 745
2017 More than 20 years in current department or agency 56 25 12 3 2 0 2 83 5 404

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 35 21 9 5 0 0 64 15 671
2020 3 to 10 years in current department or agency 29 38 22 7 4 0 0 67 11 895
2020 11 to 20 years in current department or agency 28 37 22 7 5 0 0 66 12 677
2020 More than 20 years in current department or agency 30 43 19 4 3 0 0 73 8 410

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 70 17 5 2 1 1 4 92 3 670
2020 3 to 10 years in current department or agency 70 16 6 2 1 0 6 91 3 900
2020 11 to 20 years in current department or agency 68 18 6 2 1 1 5 91 2 676
2020 More than 20 years in current department or agency 70 18 5 1 1 0 5 93 2 408
2019 Less than 3 years in current department or agency 79 8 4 1 2 1 6 93 3 700
2019 3 to 10 years in current department or agency 75 10 5 1 1 1 7 92 3 770
2019 11 to 20 years in current department or agency 76 11 4 2 2 1 5 92 4 659
2019 More than 20 years in current department or agency 75 8 6 1 1 1 10 92 1 369
2018 Less than 3 years in current department or agency 76 12 4 2 1 1 4 93 3 776
2018 3 to 10 years in current department or agency 71 15 5 2 2 1 5 91 4 780
2018 11 to 20 years in current department or agency 69 14 6 1 2 1 6 90 3 679
2018 More than 20 years in current department or agency 69 14 4 2 0 1 8 92 3 372

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 83 8 3 2 2 1 2 93 3 668
2020 3 to 10 years in current department or agency 76 10 5 3 2 0 4 90 6 895
2020 11 to 20 years in current department or agency 75 10 5 2 3 1 4 89 5 676
2020 More than 20 years in current department or agency 81 8 5 1 3 0 2 91 4 408
2019 Less than 3 years in current department or agency 77 10 5 3 3 0 2 89 6 698
2019 3 to 10 years in current department or agency 70 13 7 4 4 0 2 84 9 771
2019 11 to 20 years in current department or agency 68 15 7 5 3 1 2 85 8 666
2019 More than 20 years in current department or agency 74 12 4 3 3 1 3 88 7 370
2018 Less than 3 years in current department or agency 78 10 3 2 2 1 3 92 5 775
2018 3 to 10 years in current department or agency 66 15 7 4 5 1 3 84 9 779
2018 11 to 20 years in current department or agency 64 18 8 3 4 0 3 85 7 683
2018 More than 20 years in current department or agency 67 16 5 3 3 1 3 87 7 373
2017 Less than 3 years in current department or agency 80 9 3 3 2 0 3 92 5 673
2017 3 to 10 years in current department or agency 69 13 6 5 5 1 2 85 9 828
2017 11 to 20 years in current department or agency 68 15 7 3 3 1 2 86 6 743
2017 More than 20 years in current department or agency 72 13 6 2 4 0 2 87 7 404

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 17 6 2 1 0 1 91 4 666
2020 3 to 10 years in current department or agency 61 24 8 3 2 0 1 87 5 896
2020 11 to 20 years in current department or agency 63 23 6 4 1 0 2 89 5 678
2020 More than 20 years in current department or agency 64 22 7 4 1 0 1 88 5 409
2019 Less than 3 years in current department or agency 61 24 8 3 2 0 1 86 6 698
2019 3 to 10 years in current department or agency 52 30 12 3 3 0 1 82 5 772
2019 11 to 20 years in current department or agency 53 29 11 4 2 0 1 83 6 665
2019 More than 20 years in current department or agency 58 25 11 3 1 0 1 84 5 372
2018 Less than 3 years in current department or agency 65 21 7 4 2 0 1 87 6 776
2018 3 to 10 years in current department or agency 48 31 12 3 4 0 0 80 8 784
2018 11 to 20 years in current department or agency 49 32 11 4 2 0 1 82 7 685
2018 More than 20 years in current department or agency 51 30 11 3 2 0 2 83 5 374
2017 Less than 3 years in current department or agency 65 23 6 3 1 0 2 90 4 673
2017 3 to 10 years in current department or agency 52 30 9 5 3 0 1 82 8 831
2017 11 to 20 years in current department or agency 51 31 10 4 2 0 1 83 6 745
2017 More than 20 years in current department or agency 57 27 10 2 2 0 2 86 4 402

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 14 6 3 3 0 1 87 6 669
2020 3 to 10 years in current department or agency 63 19 8 5 4 0 1 82 9 898
2020 11 to 20 years in current department or agency 63 19 8 4 3 0 2 84 8 676
2020 More than 20 years in current department or agency 65 20 7 3 3 0 1 86 7 408
2019 Less than 3 years in current department or agency 62 20 9 5 4 0 1 83 9 695
2019 3 to 10 years in current department or agency 55 19 11 7 5 0 1 76 12 770
2019 11 to 20 years in current department or agency 53 22 11 8 5 1 1 76 13 663
2019 More than 20 years in current department or agency 59 21 9 4 5 1 1 82 9 369
2018 Less than 3 years in current department or agency 65 15 10 6 2 0 2 82 8 775
2018 3 to 10 years in current department or agency 47 24 15 8 6 0 0 71 14 782
2018 11 to 20 years in current department or agency 47 26 14 6 6 0 1 74 12 679
2018 More than 20 years in current department or agency 51 25 10 6 5 1 2 78 12 371
2017 Less than 3 years in current department or agency 70 14 7 3 3 1 2 87 6 674
2017 3 to 10 years in current department or agency 55 20 11 6 6 0 1 76 13 830
2017 11 to 20 years in current department or agency 53 22 12 8 4 1 1 76 13 744
2017 More than 20 years in current department or agency 59 22 7 5 5 0 1 82 11 403

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 68 7 4 1 1 0 19 93 3 672
2020 3 to 10 years in current department or agency 63 14 4 2 1 0 16 92 3 901
2020 11 to 20 years in current department or agency 59 16 7 1 1 0 15 89 3 677
2020 More than 20 years in current department or agency 61 16 4 2 0 0 17 92 3 409
2019 Less than 3 years in current department or agency 64 8 5 1 1 0 20 91 2 696
2019 3 to 10 years in current department or agency 57 16 6 2 1 0 18 89 3 766
2019 11 to 20 years in current department or agency 58 16 7 2 2 0 15 87 4 658
2019 More than 20 years in current department or agency 57 15 8 2 1 0 18 88 3 368
2018 Less than 3 years in current department or agency 62 9 3 1 1 0 25 94 3 768
2018 3 to 10 years in current department or agency 52 15 8 2 1 0 20 85 5 775
2018 11 to 20 years in current department or agency 50 17 7 3 1 1 21 86 5 682
2018 More than 20 years in current department or agency 51 15 9 1 0 0 24 87 2 369
2017 Less than 3 years in current department or agency 65 8 2 1 1 0 23 95 2 672
2017 3 to 10 years in current department or agency 54 18 4 2 2 0 19 90 5 829
2017 11 to 20 years in current department or agency 54 16 5 1 1 0 22 90 3 740
2017 More than 20 years in current department or agency 51 16 5 2 0 1 24 89 4 403

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 74 15 6 2 0 0 3 92 2 672
2020 3 to 10 years in current department or agency 71 17 6 2 1 0 4 91 2 904
2020 11 to 20 years in current department or agency 74 15 4 1 1 0 5 94 2 680
2020 More than 20 years in current department or agency 73 18 4 1 0 0 4 95 2 410
2019 Less than 3 years in current department or agency 75 14 5 1 1 0 4 93 2 698
2019 3 to 10 years in current department or agency 72 14 8 2 1 0 4 89 3 773
2019 11 to 20 years in current department or agency 75 16 4 1 1 0 4 95 1 662
2019 More than 20 years in current department or agency 73 14 3 2 1 0 7 94 2 370
2018 Less than 3 years in current department or agency 73 14 6 2 1 0 5 91 2 773
2018 3 to 10 years in current department or agency 69 18 6 2 0 0 5 92 2 779
2018 11 to 20 years in current department or agency 70 16 5 1 0 0 7 93 2 682
2018 More than 20 years in current department or agency 67 19 5 2 1 1 6 92 3 372
2017 Less than 3 years in current department or agency 77 11 3 1 1 0 6 95 2 672
2017 3 to 10 years in current department or agency 71 15 6 1 1 0 6 92 2 826
2017 11 to 20 years in current department or agency 69 16 4 2 1 0 8 93 3 739
2017 More than 20 years in current department or agency 68 16 3 1 2 1 8 93 3 401

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 63 16 9 6 6 0 1 79 12 673
2020 3 to 10 years in current department or agency 70 16 6 2 4 1 1 88 6 902
2020 11 to 20 years in current department or agency 73 18 4 1 1 0 3 94 2 680
2020 More than 20 years in current department or agency 82 10 2 1 1 0 4 96 2 409
2019 Less than 3 years in current department or agency 65 14 6 6 7 0 2 80 13 701
2019 3 to 10 years in current department or agency 76 11 5 3 3 0 3 89 5 772
2019 11 to 20 years in current department or agency 78 13 3 1 1 1 3 95 2 666
2019 More than 20 years in current department or agency 82 10 2 0 1 0 5 97 1 372
2018 Less than 3 years in current department or agency 60 12 10 7 9 0 3 74 16 777
2018 3 to 10 years in current department or agency 68 15 7 3 5 1 2 85 8 781
2018 11 to 20 years in current department or agency 72 16 4 2 1 1 5 93 3 678
2018 More than 20 years in current department or agency 77 14 3 0 1 1 5 96 1 374
2017 Less than 3 years in current department or agency 57 15 10 6 8 0 4 75 15 674
2017 3 to 10 years in current department or agency 67 15 6 4 5 1 2 84 9 831
2017 11 to 20 years in current department or agency 70 17 5 1 2 1 5 91 3 744
2017 More than 20 years in current department or agency 78 11 3 2 1 0 6 94 2 404

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 29 15 5 3 0 1 77 8 674
2020 3 to 10 years in current department or agency 45 29 16 4 4 0 1 76 8 904
2020 11 to 20 years in current department or agency 49 27 14 5 2 0 2 78 8 679
2020 More than 20 years in current department or agency 49 33 11 3 1 0 2 84 5 410
2019 Less than 3 years in current department or agency 56 24 13 4 2 1 1 81 5 696
2019 3 to 10 years in current department or agency 56 27 12 2 2 0 2 84 4 768
2019 11 to 20 years in current department or agency 53 28 12 3 1 0 2 83 4 665
2019 More than 20 years in current department or agency 56 29 9 4 1 1 2 86 5 372
2018 Less than 3 years in current department or agency 50 27 15 4 2 0 1 78 6 775
2018 3 to 10 years in current department or agency 50 30 13 4 2 1 1 81 6 781
2018 11 to 20 years in current department or agency 48 28 17 3 1 0 3 78 4 681
2018 More than 20 years in current department or agency 49 33 10 4 1 1 3 85 5 373
2017 Less than 3 years in current department or agency 55 27 11 3 2 0 2 84 5 673
2017 3 to 10 years in current department or agency 50 30 12 4 1 0 2 82 5 829
2017 11 to 20 years in current department or agency 49 31 13 2 1 1 3 83 4 744
2017 More than 20 years in current department or agency 54 28 11 3 1 1 3 85 4 403

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 42 20 6 3 0 0 70 10 674
2020 3 to 10 years in current department or agency 24 42 26 5 4 0 0 66 8 905
2020 11 to 20 years in current department or agency 26 43 22 7 2 0 0 69 9 680
2020 More than 20 years in current department or agency 27 46 21 5 1 0 0 73 6 412

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 12 33 39 12 3 0 0 46 16 670
2020 3 to 10 years in current department or agency 10 33 36 16 4 0 0 43 21 905
2020 11 to 20 years in current department or agency 11 35 33 16 5 0 0 46 21 677
2020 More than 20 years in current department or agency 16 39 34 8 2 0 0 55 11 413
2019 Less than 3 years in current department or agency 17 37 33 10 3 0 0 55 12 701
2019 3 to 10 years in current department or agency 13 33 35 14 6 0 0 46 20 774
2019 11 to 20 years in current department or agency 12 33 38 13 4 0 0 45 17 669
2019 More than 20 years in current department or agency 14 37 34 11 3 0 0 52 14 374
2018 Less than 3 years in current department or agency 16 40 32 10 3 0 0 56 13 780
2018 3 to 10 years in current department or agency 11 27 41 15 6 0 0 38 21 783
2018 11 to 20 years in current department or agency 11 31 39 15 3 0 0 42 18 688
2018 More than 20 years in current department or agency 12 33 35 15 4 0 0 45 19 376
2017 Less than 3 years in current department or agency 20 37 30 10 3 0 0 57 13 674
2017 3 to 10 years in current department or agency 10 28 39 15 8 0 0 38 23 831
2017 11 to 20 years in current department or agency 8 30 39 15 6 1 0 39 22 747
2017 More than 20 years in current department or agency 10 28 43 14 4 0 0 39 18 404

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 11 19 37 23 9 0 0 32 30 669
2020 3 to 10 years in current department or agency 11 23 38 21 8 0 0 29 33 899
2020 11 to 20 years in current department or agency 11 21 38 23 6 0 0 29 32 675
2020 More than 20 years in current department or agency 8 17 41 23 10 0 0 33 25 412
2019 Less than 3 years in current department or agency 7 18 37 27 11 0 0 38 25 695
2019 3 to 10 years in current department or agency 9 19 40 24 8 0 0 32 28 771
2019 11 to 20 years in current department or agency 8 21 40 24 7 1 0 31 29 659
2019 More than 20 years in current department or agency 6 17 41 23 12 0 0 35 24 373
2018 Less than 3 years in current department or agency 6 14 36 28 15 0 0 43 21 776
2018 3 to 10 years in current department or agency 9 21 40 20 10 0 0 30 30 779
2018 11 to 20 years in current department or agency 8 20 42 22 8 0 1 30 28 678
2018 More than 20 years in current department or agency 5 22 38 23 11 0 0 34 27 370
2017 Less than 3 years in current department or agency 5 14 33 30 17 0 1 48 19 671
2017 3 to 10 years in current department or agency 8 21 37 23 10 0 0 34 29 828
2017 11 to 20 years in current department or agency 7 22 40 23 7 0 0 31 29 745
2017 More than 20 years in current department or agency 6 18 43 22 11 0 0 33 24 403

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 40 13 6 2 2 0 79 7 672
2020 3 to 10 years in current department or agency 36 45 11 6 2 1 0 81 8 905
2020 11 to 20 years in current department or agency 38 44 11 4 1 1 0 83 6 679
2020 More than 20 years in current department or agency 42 46 8 2 1 1 0 89 3 413
2019 Less than 3 years in current department or agency 27 41 14 9 4 4 0 72 13 702
2019 3 to 10 years in current department or agency 28 47 14 7 3 1 0 76 10 772
2019 11 to 20 years in current department or agency 30 44 15 6 3 1 0 75 10 666
2019 More than 20 years in current department or agency 32 46 14 4 2 2 0 80 6 369
2018 Less than 3 years in current department or agency 27 40 17 8 4 4 0 70 12 780
2018 3 to 10 years in current department or agency 26 47 13 8 4 1 0 75 12 784
2018 11 to 20 years in current department or agency 26 47 16 7 3 1 0 73 10 685
2018 More than 20 years in current department or agency 28 44 18 7 1 2 0 73 8 375
2017 Less than 3 years in current department or agency 24 40 16 9 4 7 1 69 14 673
2017 3 to 10 years in current department or agency 22 44 15 9 6 4 0 69 15 829
2017 11 to 20 years in current department or agency 23 42 17 9 5 4 0 67 15 747
2017 More than 20 years in current department or agency 23 43 19 9 2 4 0 69 11 401

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 32 14 9 5 3 1 70 15 672
2020 3 to 10 years in current department or agency 33 35 15 9 5 2 0 70 15 898
2020 11 to 20 years in current department or agency 33 39 14 8 3 3 0 74 12 682
2020 More than 20 years in current department or agency 42 40 9 4 2 3 0 85 7 411

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 30 10 10 6 1 1 73 16 673
2020 3 to 10 years in current department or agency 38 29 10 13 8 1 1 69 21 902
2020 11 to 20 years in current department or agency 39 31 11 10 8 1 0 71 18 677
2020 More than 20 years in current department or agency 39 31 11 11 6 2 0 71 17 411

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 27 10 3 2 3 1 85 5 671
2020 3 to 10 years in current department or agency 49 29 11 5 4 2 0 80 9 901
2020 11 to 20 years in current department or agency 48 27 13 3 3 4 1 80 7 680
2020 More than 20 years in current department or agency 48 28 13 4 3 3 1 79 7 410

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 34 14 7 4 1 0 74 12 673
2020 3 to 10 years in current department or agency 31 38 15 11 5 1 0 69 16 902
2020 11 to 20 years in current department or agency 33 38 14 9 5 1 0 72 14 681
2020 More than 20 years in current department or agency 38 35 13 8 4 2 1 75 12 412
2019 Less than 3 years in current department or agency 30 33 18 11 5 2 0 65 17 700
2019 3 to 10 years in current department or agency 21 38 17 15 9 0 0 59 24 773
2019 11 to 20 years in current department or agency 24 35 17 14 8 2 0 61 22 669
2019 More than 20 years in current department or agency 27 34 19 11 7 2 0 62 19 370
2018 Less than 3 years in current department or agency 30 37 17 10 4 3 0 69 14 777
2018 3 to 10 years in current department or agency 19 37 16 17 8 2 0 57 26 784
2018 11 to 20 years in current department or agency 21 35 21 14 7 2 0 57 21 686
2018 More than 20 years in current department or agency 20 42 18 12 6 1 0 63 19 375
2017 Less than 3 years in current department or agency 28 44 11 9 4 3 0 75 13 672
2017 3 to 10 years in current department or agency 15 40 16 17 10 2 0 56 27 830
2017 11 to 20 years in current department or agency 19 36 18 15 10 3 0 56 25 745
2017 More than 20 years in current department or agency 16 41 17 15 8 3 0 59 23 403

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 42 8 7 2 0 0 84 9 674
2020 3 to 10 years in current department or agency 39 44 9 6 2 0 0 83 8 904
2020 11 to 20 years in current department or agency 46 40 7 6 1 0 0 86 7 681
2020 More than 20 years in current department or agency 44 45 8 3 0 0 0 89 3 413

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 35 10 7 3 0 0 80 10 672
2020 3 to 10 years in current department or agency 41 42 9 5 2 1 0 84 7 900
2020 11 to 20 years in current department or agency 48 38 9 5 1 0 0 86 5 676
2020 More than 20 years in current department or agency 47 42 8 2 0 0 0 90 3 413

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 34 21 8 2 1 2 68 11 670
2020 3 to 10 years in current department or agency 31 42 15 7 2 1 1 75 10 900
2020 11 to 20 years in current department or agency 38 38 16 4 1 1 1 78 6 676
2020 More than 20 years in current department or agency 39 41 16 3 1 0 0 80 4 411

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 30 12 3 1 1 2 84 4 672
2020 3 to 10 years in current department or agency 46 37 10 3 2 1 2 85 5 901
2020 11 to 20 years in current department or agency 51 31 10 4 2 1 1 84 6 678
2020 More than 20 years in current department or agency 51 34 9 2 1 1 2 88 3 411

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 75 15 3 0 0 4 2 96 0 672
2020 3 to 10 years in current department or agency 68 19 4 1 0 6 2 95 1 902
2020 11 to 20 years in current department or agency 75 14 5 1 0 4 2 94 1 678
2020 More than 20 years in current department or agency 72 17 3 0 0 6 1 96 0 410

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 31 8 5 1 2 1 85 7 672
2020 3 to 10 years in current department or agency 48 36 8 4 1 2 0 86 5 899
2020 11 to 20 years in current department or agency 57 34 5 2 1 1 0 92 3 680
2020 More than 20 years in current department or agency 59 34 5 1 0 1 0 94 1 412

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 56 28 8 5 3 0 0 84 7 669
2020 3 to 10 years in current department or agency 53 29 8 6 3 1 0 83 9 897
2020 11 to 20 years in current department or agency 53 28 9 5 3 1 0 82 9 678
2020 More than 20 years in current department or agency 53 29 8 5 4 1 0 83 8 411

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 61 27 7 3 1 1 1 89 4 672
2020 3 to 10 years in current department or agency 56 31 6 3 2 1 1 88 5 901
2020 11 to 20 years in current department or agency 60 26 8 3 2 1 0 87 5 682
2020 More than 20 years in current department or agency 62 29 4 3 1 1 1 92 3 413

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 18 47 15 15 2 2 0 67 17 139
2020 3 to 10 years in current department or agency 20 50 14 11 2 1 2 72 13 279
2020 11 to 20 years in current department or agency 23 48 15 11 2 0 0 71 13 265
2020 More than 20 years in current department or agency 25 49 13 9 2 1 1 76 11 161
2019 Less than 3 years in current department or agency 20 43 17 9 4 4 3 68 14 137
2019 3 to 10 years in current department or agency 17 47 17 11 3 2 3 67 15 261
2019 11 to 20 years in current department or agency 20 40 12 13 6 5 3 66 21 257
2019 More than 20 years in current department or agency 19 50 15 9 3 2 2 72 13 161

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 98 2 139
2020 3 to 10 years in current department or agency 95 5 279
2020 11 to 20 years in current department or agency 97 3 265
2020 More than 20 years in current department or agency 97 3 162

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 17 35 22 17 8 1 0 53 25 136
2020 3 to 10 years in current department or agency 21 40 16 16 5 2 1 62 21 265
2020 11 to 20 years in current department or agency 21 34 22 13 7 0 1 57 21 257
2020 More than 20 years in current department or agency 26 37 18 15 3 1 0 64 18 157
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 669
2020 3 to 10 years in current department or agency 7 93 896
2020 11 to 20 years in current department or agency 6 94 676
2020 More than 20 years in current department or agency 10 90 408

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 671
2020 3 to 10 years in current department or agency 10 90 898
2020 11 to 20 years in current department or agency 10 90 679
2020 More than 20 years in current department or agency 8 92 411
2019 Less than 3 years in current department or agency 13 87 700
2019 3 to 10 years in current department or agency 13 87 774
2019 11 to 20 years in current department or agency 12 88 667
2019 More than 20 years in current department or agency 9 91 374
2017 Less than 3 years in current department or agency 13 87 674
2017 3 to 10 years in current department or agency 16 84 829
2017 11 to 20 years in current department or agency 15 85 746
2017 More than 20 years in current department or agency 10 90 403
2014 Less than 3 years in current department or agency 11 89 379
2014 3 to 10 years in current department or agency 13 87 1207
2014 11 to 20 years in current department or agency 13 87 746
2014 More than 20 years in current department or agency 7 93 568

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 44 56 73
2020 3 to 10 years in current department or agency 34 66 86
2020 11 to 20 years in current department or agency 44 56 64
2020 More than 20 years in current department or agency 49 51 33

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 88 12 73
2020 3 to 10 years in current department or agency 77 23 86
2020 11 to 20 years in current department or agency 81 19 64
2020 More than 20 years in current department or agency 78 22 32
2019 Less than 3 years in current department or agency 87 13 97
2019 3 to 10 years in current department or agency 76 24 100
2019 11 to 20 years in current department or agency 84 16 80
2019 More than 20 years in current department or agency 83 17 32
2017 Less than 3 years in current department or agency 70 30 90
2017 3 to 10 years in current department or agency 82 18 132
2017 11 to 20 years in current department or agency 82 18 110
2017 More than 20 years in current department or agency 72 28 39
2014 Less than 3 years in current department or agency 80 20 44
2014 3 to 10 years in current department or agency 78 22 156
2014 11 to 20 years in current department or agency 83 17 99
2014 More than 20 years in current department or agency 71 29 38

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 29 4 4 3 2 1 88 7 64
2020 3 to 10 years in current department or agency 45 35 6 8 5 0 2 82 12 66
2020 11 to 20 years in current department or agency 54 37 7 2 0 0 0 91 2 52
2020 More than 20 years in current department or agency 45 36 11 4 4 0 0 81 8 25
2019 Less than 3 years in current department or agency 55 28 5 11 1 0 0 83 12 84
2019 3 to 10 years in current department or agency 53 37 4 4 1 0 0 91 6 77
2019 11 to 20 years in current department or agency 56 28 6 5 4 0 0 85 9 68
2019 More than 20 years in current department or agency 65 22 8 5 0 0 0 87 5 26
2017 Less than 3 years in current department or agency 56 26 8 5 2 0 4 85 6 62
2017 3 to 10 years in current department or agency 51 31 6 7 3 2 0 85 10 108
2017 11 to 20 years in current department or agency 54 35 6 3 2 0 0 89 6 90
2017 More than 20 years in current department or agency 78 14 4 0 4 0 0 92 4 28
2014 Less than 3 years in current department or agency 52 35 3 5 5 0 0 87 11 35
2014 3 to 10 years in current department or agency 56 29 4 7 3 1 0 86 10 122
2014 11 to 20 years in current department or agency 52 38 2 6 1 0 0 91 7 82
2014 More than 20 years in current department or agency 69 19 4 3 4 0 0 89 7 27

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 30 5 5 1 4 3 88 6 672
2020 3 to 10 years in current department or agency 47 32 8 5 3 2 3 83 8 903
2020 11 to 20 years in current department or agency 49 29 10 3 2 3 3 83 6 681
2020 More than 20 years in current department or agency 49 28 10 3 1 4 4 84 5 412
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 43 17 1 53 47 674
2020 3 to 10 years in current department or agency 36 47 17 0 57 43 905
2020 11 to 20 years in current department or agency 29 49 22 0 63 37 682
2020 More than 20 years in current department or agency 28 53 18 0 65 35 413

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 41 59 261
2020 3 to 10 years in current department or agency 27 73 324
2020 11 to 20 years in current department or agency 31 69 196
2020 More than 20 years in current department or agency 34 66 118

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 9 22 12 21 31 1 3 32 55 261
2020 3 to 10 years in current department or agency 6 16 12 27 36 1 2 23 65 323
2020 11 to 20 years in current department or agency 7 13 20 24 31 2 3 21 58 196
2020 More than 20 years in current department or agency 4 20 17 28 26 1 4 25 57 118

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 19 15 17 39 1 1 27 57 260
2020 3 to 10 years in current department or agency 4 11 9 23 51 0 1 16 75 323
2020 11 to 20 years in current department or agency 2 13 14 27 39 2 2 16 70 197
2020 More than 20 years in current department or agency 1 16 16 22 42 0 4 18 66 118

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 19 13 8 4 3 11 71 15 671
2020 3 to 10 years in current department or agency 46 18 12 7 8 2 8 70 17 902
2020 11 to 20 years in current department or agency 44 20 13 7 5 1 9 71 14 681
2020 More than 20 years in current department or agency 50 12 10 4 6 1 17 76 12 410
2019 Less than 3 years in current department or agency 42 17 14 10 10 1 6 64 21 693
2019 3 to 10 years in current department or agency 41 21 14 9 10 1 6 66 19 766
2019 11 to 20 years in current department or agency 39 18 15 7 12 1 9 62 21 657
2019 More than 20 years in current department or agency 45 14 12 10 6 1 12 68 18 371
2018 Less than 3 years in current department or agency 44 16 11 7 7 3 11 71 16 779
2018 3 to 10 years in current department or agency 41 17 14 9 10 1 8 63 22 776
2018 11 to 20 years in current department or agency 43 18 12 8 9 1 10 68 18 687
2018 More than 20 years in current department or agency 49 12 9 8 5 2 15 73 15 374
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