2020 Public Service Employee Survey Results for Natural Resources Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - SG

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 10 65 10 10 5 0 0 75 15 20
2020 SG-04 0 80 0 10 10 0 0 80 20 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 65 20 0 10 5 0 0 85 15 20
2020 SG-04 50 30 0 10 10 0 0 80 20 10
2017 SG 61 28 11 0 0 0 0 89 0 18
2014 SG 38 49 0 7 7 0 0 86 14 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 25 45 15 10 5 0 0 70 15 20
2020 SG-04 10 60 10 10 10 0 0 70 20 10
2019 SG 29 33 24 5 10 0 0 62 14 21
2019 SG-04 42 33 25 0 0 0 0 75 0 12
2017 SG 22 56 11 6 0 6 0 82 6 18
2014 SG 24 56 14 7 0 0 0 79 7 14

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 10 30 0 20 40 0 0 40 60 20
2020 SG-04 10 30 0 20 40 0 0 40 60 10
2019 SG 10 20 10 40 20 0 0 30 60 20
2019 SG-04 9 18 9 36 27 0 0 27 64 11
2018 SG 10 30 15 15 30 0 0 40 45 20
2017 SG 6 6 22 22 39 6 0 12 65 18
2014 SG 17 28 28 14 14 0 0 44 28 14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 20 40 0 20 20 0 0 60 40 20
2020 SG-04 10 30 0 30 30 0 0 40 60 10
2019 SG 14 38 14 24 10 0 0 52 33 21
2019 SG-04 17 42 17 17 8 0 0 58 25 12
2017 SG 11 50 22 17 0 0 0 61 17 18
2014 SG 38 35 14 14 0 0 0 72 14 14

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 20 30 20 20 10 0 0 50 30 20
2020 SG-04 20 30 20 20 10 0 0 50 30 10
2019 SG 24 29 14 10 24 0 0 52 33 21
2019 SG-04 33 33 25 0 8 0 0 67 8 12
2018 SG 15 30 15 25 15 0 0 45 40 20
2017 SG 22 33 17 6 22 0 0 56 28 18
2014 SG 17 42 21 7 7 0 7 63 15 14

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 20 45 15 10 10 0 0 65 20 20
2020 SG-04 20 50 0 20 10 0 0 70 30 10
2019 SG 24 57 5 5 10 0 0 81 14 21
2019 SG-04 33 58 8 0 0 0 0 92 0 12
2018 SG 5 84 5 5 0 0 0 89 5 19
2017 SG 22 61 11 6 0 0 0 83 6 18
2014 SG 38 49 7 0 7 0 0 86 7 14

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 10 30 20 10 30 0 0 40 40 20
2020 SG-04 10 20 30 0 40 0 0 30 40 10
2019 SG 20 20 15 30 15 0 0 40 45 20
2019 SG-04 27 18 18 27 9 0 0 45 36 11
2018 SG 15 25 20 15 25 0 0 40 40 20
2017 SG 11 17 17 33 22 0 0 28 56 18
2014 SG 0 35 21 14 21 10 0 38 38 14

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 10 20 15 35 20 0 0 30 55 20
2020 SG-04 20 20 30 10 20 0 0 40 30 10
2019 SG 25 35 20 20 0 0 0 60 20 20
2019 SG-04 45 18 27 9 0 0 0 64 9 11
2018 SG 20 45 20 15 0 0 0 65 15 20
2017 SG 11 56 11 22 0 0 0 67 22 18

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 15 30 15 20 20 0 0 45 40 20
2020 SG-04 20 30 10 20 20 0 0 50 40 10
2019 SG 40 35 10 15 0 0 0 75 15 20
2019 SG-04 55 27 18 0 0 0 0 82 0 11
2018 SG 30 35 20 10 5 0 0 65 15 20
2017 SG 6 67 5 17 6 0 0 72 22 18
2014 SG 31 42 14 7 7 0 0 72 14 14

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 10 25 35 10 20 0 0 35 30 20
2020 SG-04 10 20 30 10 30 0 0 30 40 10
2019 SG 20 25 10 35 10 0 0 45 45 20
2019 SG-04 27 18 18 36 0 0 0 45 36 11
2018 SG 20 30 15 20 15 0 0 50 35 20
2017 SG 0 56 11 17 17 0 0 56 33 18

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 40 45 5 5 5 0 0 85 10 20
2020 SG-04 30 40 10 10 10 0 0 70 20 10
2019 SG 45 50 5 0 0 0 0 95 0 20
2019 SG-04 55 45 0 0 0 0 0 100 0 11
2018 SG 35 65 0 0 0 0 0 100 0 20
2017 SG 39 44 17 0 0 0 0 83 0 18
2014 SG 58 42 0 0 0 0 0 100 0 14

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 10 40 10 15 25 0 0 50 40 20
2020 SG-04 10 30 10 10 40 0 0 40 50 10
2019 SG 30 20 15 30 5 0 0 50 35 20
2019 SG-04 45 9 18 27 0 0 0 55 27 11
2018 SG 10 45 15 15 15 0 0 55 30 20
2017 SG 17 33 17 22 11 0 0 50 33 18
2014 SG 7 31 28 14 21 0 0 38 35 14

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 10 35 5 15 35 0 0 45 50 20
2020 SG-04 10 10 10 20 50 0 0 20 70 10
2019 SG 15 35 20 20 10 0 0 50 30 20
2019 SG-04 18 27 36 9 9 0 0 45 18 11
2018 SG 15 20 25 15 25 0 0 35 40 20
2017 SG 11 22 22 11 33 0 0 33 44 18
2014 SG 7 38 14 21 21 0 0 44 42 14

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 0 42 37 16 5 0 0 42 21 19
2020 SG-04 0 20 50 20 10 0 0 20 30 10
2019 SG 14 43 24 14 5 0 0 57 19 21
2019 SG-04 25 42 25 8 0 0 0 67 8 12
2018 SG 20 30 20 15 10 5 0 53 26 20
2017 SG 11 33 22 22 11 0 0 44 33 18
2014 SG 17 28 28 14 14 0 0 44 28 14

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 15 60 10 5 10 0 0 75 15 20
2020 SG-04 20 40 20 10 10 0 0 60 20 10
2019 SG 19 62 14 5 0 0 0 81 5 21
2019 SG-04 25 58 17 0 0 0 0 83 0 12
2018 SG 15 75 5 5 0 0 0 90 5 20
2017 SG 22 56 17 6 0 0 0 78 6 18
2014 SG 31 49 7 0 14 0 0 79 14 14

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 25 30 15 25 0 0 5 58 26 20
2020 SG-04 50 10 20 10 0 0 10 67 11 10
2019 SG 19 48 19 14 0 0 0 67 14 21
2019 SG-04 25 67 8 0 0 0 0 92 0 12
2018 SG 30 35 25 0 10 0 0 65 10 20
2017 SG 28 33 28 11 0 0 0 61 11 18
2014 SG 17 49 21 14 0 0 0 65 14 14

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 10 50 35 5 0 0 0 5 60 20
2020 SG-04 10 60 20 10 0 0 0 10 70 10
2019 SG 0 43 38 14 5 0 0 19 43 21
2019 SG-04 0 33 42 17 8 0 0 25 33 12
2018 SG 5 11 37 26 11 0 11 41 18 19
2017 SG 0 17 44 22 11 0 6 35 18 18
2014 SG 0 14 28 42 17 0 0 58 14 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 25 40 35 0 0 0 0 0 65 20
2020 SG-04 40 40 20 0 0 0 0 0 80 10
2019 SG 5 57 24 10 5 0 0 14 62 21
2019 SG-04 8 50 17 17 8 0 0 25 58 12
2018 SG 5 26 32 16 16 0 5 33 33 19
2017 SG 11 17 44 17 11 0 0 28 28 18
2014 SG 7 21 28 21 17 7 0 40 30 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 20 50 25 0 5 0 0 5 70 20
2020 SG-04 20 60 10 0 10 0 0 10 80 10
2019 SG 10 19 43 14 14 0 0 29 29 21
2019 SG-04 8 8 42 25 17 0 0 42 17 12
2018 SG 10 5 65 5 5 0 10 11 17 20
2017 SG 0 0 67 28 6 0 0 33 0 18
2014 SG 7 56 21 0 17 0 0 17 62 14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 11 26 53 11 0 0 0 11 37 19
2019 SG 5 19 29 38 10 0 0 48 24 21
2019 SG-04 0 8 33 42 17 0 0 58 8 12
2018 SG 0 11 39 28 17 0 6 47 12 18
2017 SG 0 6 44 28 22 0 0 50 6 18
2014 SG 0 15 22 37 25 0 0 63 15 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 25 50 20 0 5 0 0 5 75 20
2020 SG-04 20 30 40 0 10 0 0 10 50 10
2019 SG 19 29 19 24 10 0 0 33 48 21
2019 SG-04 8 17 25 33 17 0 0 50 25 12
2018 SG 21 37 21 0 11 0 11 12 65 19
2017 SG 22 39 6 28 6 0 0 33 61 18
2014 SG 21 21 35 7 17 0 0 24 42 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 10 25 45 15 5 0 0 20 35 20
2020 SG-04 20 20 30 20 10 0 0 30 40 10
2019 SG 0 33 29 29 10 0 0 38 33 21
2019 SG-04 0 17 33 33 17 0 0 50 17 12
2018 SG 11 26 32 5 16 0 11 24 41 19
2017 SG 6 28 33 17 17 0 0 33 33 18
2014 SG 7 21 24 28 14 0 7 45 30 14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 15 45 35 5 0 0 0 5 60 20
2020 SG-04 20 40 40 0 0 0 0 0 60 10
2019 SG 5 38 33 14 10 0 0 24 43 21
2019 SG-04 8 33 25 17 17 0 0 33 42 12
2018 SG 11 26 42 0 11 0 11 12 41 19
2017 SG 6 6 44 17 17 0 11 38 13 18
2014 SG 14 49 28 0 10 0 0 10 62 14

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 20 25 40 15 0 0 0 15 45 20
2020 SG-04 30 30 40 0 0 0 0 0 60 10
2019 SG 10 24 29 29 5 0 5 35 35 21
2019 SG-04 8 8 33 33 8 0 8 45 18 12
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 0 11 32 26 26 5 0 11 56 19
2020 SG-04 0 10 30 20 30 10 0 11 56 10
2019 SG 10 5 19 33 29 0 5 15 65 21
2019 SG-04 17 8 8 17 42 0 8 27 64 12
2018 SG 10 35 25 15 5 5 5 50 22 20
2017 SG 11 28 28 17 17 0 0 39 33 18
2014 SG 14 7 21 28 14 10 7 25 50 14

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 11 32 16 21 21 0 0 42 42 19
2020 SG-04 10 30 10 20 30 0 0 40 50 10
2019 SG 19 10 14 24 33 0 0 29 57 21
2019 SG-04 25 17 8 8 42 0 0 42 50 12
2018 SG 35 20 20 15 10 0 0 55 25 20
2017 SG 22 39 11 11 17 0 0 61 28 18
2014 SG 14 21 35 7 14 10 0 38 23 14

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 16 32 16 11 26 0 0 47 37 19
2020 SG-04 10 30 10 10 40 0 0 40 50 10
2019 SG 10 24 19 24 24 0 0 33 48 21
2019 SG-04 17 33 17 8 25 0 0 50 33 12
2018 SG 30 50 10 5 5 0 0 80 10 20
2017 SG 17 61 6 11 6 0 0 78 17 18
2014 SG 21 35 24 7 14 0 0 56 21 14

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 16 37 16 5 26 0 0 53 32 19
2020 SG-04 10 40 10 0 40 0 0 50 40 10
2019 SG 20 40 15 20 5 0 0 60 25 20
2019 SG-04 27 36 18 9 9 0 0 64 18 11
2018 SG 26 37 21 11 5 0 0 63 16 19

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 26 16 26 16 16 0 0 42 32 19
2020 SG-04 30 20 10 20 20 0 0 50 40 10
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 25 35 15 5 20 0 0 60 25 20
2020 SG-04 10 20 30 10 30 0 0 30 40 10
2019 SG 38 29 19 10 5 0 0 67 14 21
2019 SG-04 50 25 17 8 0 0 0 75 8 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 30 25 20 5 20 0 0 55 25 20
2020 SG-04 30 0 30 10 30 0 0 30 40 10
2019 SG 38 19 19 10 14 0 0 57 24 21
2019 SG-04 58 8 17 0 17 0 0 67 17 12
2018 SG 37 37 11 11 5 0 0 74 16 19
2017 SG 22 39 17 17 6 0 0 61 22 18
2014 SG 24 28 14 28 7 0 0 51 35 14

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 25 30 25 0 15 5 0 58 16 20
2020 SG-04 10 20 40 0 20 10 0 33 22 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 25 35 15 5 20 0 0 60 25 20
2020 SG-04 10 30 20 10 30 0 0 40 40 10
2019 SG 38 19 14 10 19 0 0 57 29 21
2019 SG-04 58 0 17 8 17 0 0 58 25 12
2018 SG 37 37 16 5 5 0 0 74 11 19
2017 SG 22 17 33 11 17 0 0 39 28 18
2014 SG 24 35 14 14 14 0 0 58 28 14

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SG 40 60 20
2020 SG-04 40 60 10

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 55 25 0 5 0 5 10 94 6 20
2020 SG-04 60 20 0 0 0 10 10 100 0 10

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 30 25 25 5 15 0 0 55 20 20
2020 SG-04 20 20 30 10 20 0 0 40 30 10
2019 SG 43 14 24 5 14 0 0 57 19 21
2019 SG-04 58 8 25 0 8 0 0 67 8 12
2018 SG 47 21 21 5 5 0 0 68 11 19
2017 SG 22 33 33 11 0 0 0 56 11 18
2014 SG 24 35 28 7 7 0 0 58 14 14
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 0 10 25 30 30 5 0 11 63 20
2020 SG-04 0 20 0 30 40 10 0 22 78 10
2019 SG 10 14 5 33 38 0 0 24 71 21
2019 SG-04 17 8 8 25 42 0 0 25 67 12
2018 SG 15 10 20 25 25 5 0 26 53 20
2017 SG 11 17 22 28 22 0 0 28 50 18
2014 SG 0 35 38 14 14 0 0 35 28 14

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 0 10 25 30 35 0 0 10 65 20
2020 SG-04 0 20 0 30 50 0 0 20 80 10
2019 SG 10 19 10 24 38 0 0 29 62 21
2019 SG-04 17 8 17 17 42 0 0 25 58 12
2018 SG 20 15 15 20 30 0 0 35 50 20
2017 SG 6 18 24 6 41 6 0 25 50 17
2014 SG 7 28 14 21 21 10 0 38 46 14

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 0 10 20 35 35 0 0 10 70 20
2020 SG-04 0 20 0 40 40 0 0 20 80 10
2019 SG 5 33 14 19 29 0 0 38 48 21
2019 SG-04 8 33 17 17 25 0 0 42 42 12
2018 SG 10 15 20 20 30 5 0 26 53 20
2017 SG 0 28 6 33 28 5 0 29 65 18
2014 SG 0 38 21 21 21 0 0 38 42 14

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 0 10 25 25 40 0 0 10 65 20
2020 SG-04 0 20 10 20 50 0 0 20 70 10
2019 SG 5 14 0 33 48 0 0 19 81 21
2019 SG-04 8 8 0 25 58 0 0 17 83 12
2018 SG 10 15 20 15 40 0 0 25 55 20
2017 SG 6 18 12 12 47 6 0 25 63 17
2014 SG 0 38 7 35 21 0 0 38 56 14

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 20 40 20 5 10 5 0 63 16 20
2020 SG-04 30 20 20 0 20 10 0 56 22 10
2019 SG 14 29 29 14 10 5 0 45 25 21
2019 SG-04 17 17 25 17 17 8 0 36 36 12
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 5 30 25 20 20 0 0 35 40 20
2020 SG-04 10 30 20 20 20 0 0 40 40 10
2019 SG 10 29 29 19 14 0 0 38 33 21
2019 SG-04 17 8 42 25 8 0 0 25 33 12
2018 SG 15 30 20 20 15 0 0 45 35 20
2017 SG 0 22 33 22 22 0 0 22 44 18
2014 SG 10 49 21 7 14 0 0 58 21 14

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 0 10 35 25 25 5 0 11 53 20
2020 SG-04 0 10 10 30 40 10 0 11 78 10
2019 SG 10 19 29 14 29 0 0 29 43 21
2019 SG-04 17 0 42 17 25 0 0 17 42 12

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 10 35 15 15 25 0 0 45 40 20
2020 SG-04 20 30 0 10 40 0 0 50 50 10
2019 SG 19 24 5 14 38 0 0 43 52 21
2019 SG-04 25 17 0 17 42 0 0 42 58 12
2018 SG 16 42 11 21 11 0 0 58 32 19
2017 SG 11 33 33 6 17 0 0 44 22 18
2014 SG 10 42 7 7 21 7 7 60 32 14

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 0 35 25 20 20 0 0 35 40 20
2020 SG-04 0 40 10 20 30 0 0 40 50 10
2019 SG 14 19 24 10 33 0 0 33 43 21
2019 SG-04 17 8 33 0 42 0 0 25 42 12
2018 SG 15 25 30 20 10 0 0 40 30 20

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 5 15 10 30 40 0 0 20 70 20
2020 SG-04 10 10 0 20 60 0 0 20 80 10
2019 SG 10 5 14 24 43 5 0 15 70 21
2019 SG-04 17 8 8 17 42 8 0 27 64 12
2018 SG 5 5 15 30 30 10 5 12 71 20
2017 SG 0 6 11 33 44 6 0 6 82 18
2014 SG 0 14 24 14 28 21 0 18 53 14

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 5 20 20 30 25 0 0 25 55 20
2020 SG-04 10 10 20 30 30 0 0 20 60 10
2019 SG 10 24 10 14 43 0 0 33 57 21
2019 SG-04 17 17 8 8 50 0 0 33 58 12
2018 SG 15 15 25 15 30 0 0 30 45 20
2017 SG 6 22 22 11 39 0 0 28 50 18
2014 SG 17 21 28 14 21 0 0 38 35 14

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 5 10 15 25 45 0 0 15 70 20
2020 SG-04 10 10 10 20 50 0 0 20 70 10
2019 SG 14 24 0 10 52 0 0 38 62 21
2019 SG-04 17 17 0 17 50 0 0 33 67 12
2018 SG 5 11 16 42 26 0 0 16 68 19
2017 SG 6 11 17 33 33 0 0 17 67 18
2014 SG 10 21 21 21 28 0 0 31 49 14

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 30 35 25 0 5 0 5 68 5 20
2020 SG-04 30 50 10 0 0 0 10 89 0 10
2019 SG 38 19 24 5 5 0 10 63 11 21
2019 SG-04 33 17 25 0 8 0 17 60 10 12

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 15 25 25 15 15 0 5 42 32 20
2020 SG-04 20 20 20 10 20 0 10 44 33 10
2019 SG 14 24 33 10 10 5 5 42 21 21
2019 SG-04 17 17 33 0 17 8 8 40 20 12

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 55 20 0 5 10 10 0 83 17 20
2020 SG-04 40 20 0 10 20 10 0 67 33 10
2019 SG 52 5 24 0 5 5 10 67 6 21
2019 SG-04 50 8 17 0 8 0 17 70 10 12

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 70 10 5 0 5 0 10 89 6 20
2020 SG-04 60 10 10 0 10 0 10 78 11 10
2019 SG 52 5 14 0 0 0 29 80 0 21
2019 SG-04 58 0 17 0 0 0 25 78 0 12

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 5 35 20 20 20 0 0 40 40 20
2020 SG-04 10 10 20 30 30 0 0 20 60 10
2019 SG 19 19 14 24 19 5 0 40 45 21
2019 SG-04 17 25 17 25 17 0 0 42 42 12
2018 SG 10 30 30 15 15 0 0 40 30 20
2017 SG 0 39 17 22 22 0 0 39 44 18

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 5 35 25 15 20 0 0 40 35 20
2020 SG-04 10 20 10 30 30 0 0 30 60 10
2019 SG 10 25 25 20 20 0 0 35 40 20
2019 SG-04 9 27 36 9 18 0 0 36 27 11
2018 SG 16 21 47 11 5 0 0 37 16 19
2017 SG 11 44 17 22 6 0 0 56 28 18
2014 SG 17 49 14 14 7 0 0 65 21 14

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 10 30 20 10 15 15 0 47 29 20
2020 SG-04 10 20 10 10 20 30 0 43 43 10
2019 SG 10 38 33 5 5 10 0 53 11 21
2019 SG-04 8 33 33 0 8 17 0 50 10 12
2018 SG 20 35 35 5 0 5 0 58 5 20
2017 SG 11 50 17 17 0 5 0 65 18 18
2014 SG 38 28 21 0 14 0 0 65 14 14

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 15 15 25 10 15 20 0 38 31 20
2020 SG-04 10 10 10 10 20 40 0 33 50 10

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 15 50 10 10 15 0 0 65 25 20
2020 SG-04 20 50 0 10 20 0 0 70 30 10

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 15 60 5 5 15 0 0 75 20 20
2020 SG-04 10 50 10 10 20 0 0 60 30 10
2019 SG 19 38 5 14 24 0 0 57 38 21
2019 SG-04 17 50 8 8 17 0 0 67 25 12
2018 SG 20 45 25 10 0 0 0 65 10 20
2017 SG 17 50 17 11 6 0 0 67 17 18
2014 SG 31 49 0 7 14 0 0 79 21 14

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 10 15 25 25 25 0 0 25 50 20
2020 SG-04 10 10 30 10 40 0 0 20 50 10
2019 SG 14 10 24 19 33 0 0 24 52 21
2019 SG-04 17 8 33 17 25 0 0 25 42 12
2018 SG 20 15 40 0 25 0 0 35 25 20
2017 SG 6 22 22 28 11 11 0 31 44 18
2014 SG 17 49 21 0 14 0 0 65 14 14

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 5 26 26 21 21 0 0 32 42 19
2020 SG-04 0 30 20 20 30 0 0 30 50 10
2019 SG 14 14 24 24 24 0 0 29 48 21
2019 SG-04 17 25 25 25 8 0 0 42 33 12
2018 SG 15 30 30 5 20 0 0 45 25 20
2017 SG 6 39 22 17 17 0 0 44 33 18
2014 SG 17 42 21 7 14 0 0 58 21 14

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 0 35 15 20 30 0 0 35 50 20
2020 SG-04 0 30 20 10 40 0 0 30 50 10
2019 SG 19 10 10 24 33 5 0 30 60 21
2019 SG-04 17 17 0 33 33 0 0 33 67 12
2018 SG 10 25 25 15 15 10 0 39 33 20
2017 SG 6 28 28 11 22 0 5 35 35 18
2014 SG 17 21 28 21 14 0 0 38 35 14
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 SG 16 37 47 19
2019 SG 19 38 43 21
2019 SG-04 8 50 42 12
2018 SG 10 40 50 20
2017 SG 11 50 39 18
2014 SG 21 44 35 14
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SG 45 55 20
2020 SG-04 50 50 10
2019 SG 57 43 21
2019 SG-04 58 42 12

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SG 58 42 12

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SG 58 42 12

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SG 0 100 12

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SG 0 100 12

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SG 0 100 12

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SG 50 50 12

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SG 50 50 12

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SG 42 58 12

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SG 58 42 12

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SG 58 42 12

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SG 0 100 12

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SG 50 50 12

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SG 58 42 12

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SG 42 58 12

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SG 0 100 12

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SG 0 100 12

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 SG 0 100 12

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 0 5 35 20 20 15 5 6 50 20
2020 SG-04 0 0 20 10 30 30 10 0 67 10
2019 SG 5 19 14 14 24 24 0 31 50 21
2019 SG-04 8 17 17 17 17 25 0 33 44 12
2018 SG 0 10 35 10 5 40 0 17 25 20
2017 SG 6 22 39 6 6 22 0 36 14 18
2014 SG 0 28 14 0 14 38 7 50 25 14

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 0 21 16 37 21 5 0 22 61 19
2019 SG 10 19 24 5 38 5 0 30 45 21
2019 SG-04 8 25 25 0 33 8 0 36 36 12
2018 SG 0 40 25 20 10 5 0 42 32 20
2017 SG 0 28 44 17 11 0 0 28 28 18
2014 SG 7 28 21 0 14 24 7 50 20 14
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SG 0 100 20

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 5 5 40 10 20 15 5 13 38 20
2020 SG-04 0 0 30 0 30 30 10 0 50 10
2019 SG 10 19 33 5 5 29 0 40 13 21
2019 SG-04 17 17 17 0 8 42 0 57 14 12
2018 SG 0 10 30 15 0 40 5 18 27 20
2017 SG 11 11 39 0 0 39 0 36 0 18
2014 SG 0 28 14 0 7 44 7 57 14 14

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 5 15 25 20 20 15 0 24 47 20
2020 SG-04 0 20 10 10 30 30 0 29 57 10
2019 SG 14 29 29 10 5 14 0 50 17 21
2019 SG-04 17 25 25 0 8 25 0 56 11 12
2018 SG 0 40 35 15 0 10 0 44 17 20
2017 SG 11 22 39 6 0 22 0 43 7 18
2014 SG 7 35 21 7 7 24 0 55 18 14
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 30 30 25 10 5 0 0 60 15 20
2020 SG-04 40 20 20 10 10 0 0 60 20 10

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 40 30 20 5 5 0 0 70 10 20
2020 SG-04 50 20 20 0 10 0 0 70 10 10
2019 SG 29 38 24 5 5 0 0 67 10 21
2019 SG-04 25 33 25 8 8 0 0 58 17 12
2018 SG 25 25 45 0 5 0 0 50 5 20
2017 SG 11 17 44 17 11 0 0 28 28 18

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 16 16 32 26 11 0 0 32 37 19
2019 SG 10 14 38 29 10 0 0 24 38 21
2019 SG-04 8 25 42 17 8 0 0 33 25 12
2018 SG 20 25 25 25 5 0 0 45 30 20
2017 SG 6 33 6 39 17 0 0 39 56 18

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 16 37 21 21 5 0 0 53 26 19
2019 SG 19 38 24 10 10 0 0 57 19 21
2019 SG-04 17 58 17 8 0 0 0 75 8 12
2018 SG 35 20 25 15 5 0 0 55 20 20
2017 SG 22 28 28 17 6 0 0 50 22 18

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 25 15 5 35 20 0 0 40 55 20
2020 SG-04 40 20 10 20 10 0 0 60 30 10
2019 SG 10 29 43 5 14 0 0 38 19 21
2019 SG-04 17 42 33 0 8 0 0 58 8 12
2018 SG 16 16 26 21 21 0 0 32 42 19
2017 SG 11 17 22 11 39 0 0 28 50 18

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 37 32 16 11 5 0 0 68 16 19
2019 SG 38 38 24 0 0 0 0 76 0 21
2019 SG-04 50 42 8 0 0 0 0 92 0 12
2018 SG 35 20 35 5 0 0 5 58 5 20
2017 SG 22 39 22 11 0 0 6 65 12 18

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 37 21 21 11 11 0 0 58 21 19
2019 SG 14 24 38 10 14 0 0 38 24 21
2019 SG-04 17 33 33 0 17 0 0 50 17 12
2018 SG 30 5 30 25 10 0 0 35 35 20
2017 SG 17 28 28 17 11 0 0 44 28 18

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 45 15 15 10 10 0 5 63 21 20
2020 SG-04 60 10 20 0 0 0 10 78 0 10

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 10 30 15 30 10 5 0 42 42 20
2020 SG-04 10 30 10 20 20 10 0 44 44 10
2019 SG 5 29 43 19 5 0 0 33 24 21
2019 SG-04 8 17 58 17 0 0 0 25 17 12
2018 SG 5 30 40 20 5 0 0 35 25 20
2017 SG 0 24 29 35 12 0 0 24 47 17

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 5 35 20 20 20 0 0 40 40 20
2020 SG-04 0 40 20 10 30 0 0 40 40 10
2019 SG 5 48 19 29 0 0 0 52 29 21
2019 SG-04 8 50 25 17 0 0 0 58 17 12
2018 SG 10 55 15 15 5 0 0 65 20 20
2017 SG 11 44 22 11 6 5 0 59 18 18

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 5 30 30 20 15 0 0 35 35 20
2020 SG-04 10 30 30 10 20 0 0 40 30 10
2019 SG 24 24 19 29 5 0 0 48 33 21
2019 SG-04 33 17 17 25 8 0 0 50 33 12
2018 SG 5 45 20 25 5 0 0 50 30 20
2017 SG 6 17 33 33 0 5 6 25 38 18

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 21 37 16 11 16 0 0 58 26 19
2019 SG 24 19 29 24 5 0 0 43 29 21
2019 SG-04 25 25 25 17 8 0 0 50 25 12

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 20 30 15 10 20 0 5 53 32 20
2020 SG-04 30 30 0 0 30 0 10 67 33 10

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 15 35 30 10 5 0 5 53 16 20
2020 SG-04 20 30 30 0 10 0 10 56 11 10
2019 SG 24 33 38 0 5 0 0 57 5 21
2019 SG-04 25 33 42 0 0 0 0 58 0 12
2018 SG 20 50 25 5 0 0 0 70 5 20
2017 SG 22 28 17 17 6 5 6 56 25 18

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 35 45 10 10 0 0 0 80 10 20
2020 SG-04 50 40 10 0 0 0 0 90 0 10
2019 SG 19 52 19 0 10 0 0 71 10 21
2019 SG-04 25 42 33 0 0 0 0 67 0 12
2018 SG 40 30 15 10 0 0 5 74 11 20
2017 SG 33 28 28 6 6 0 0 61 11 18

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 25 30 45 0 0 0 0 55 0 20
2020 SG-04 30 30 40 0 0 0 0 60 0 10

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 80 0 15 0 5 0 0 80 5 20
2020 SG-04 80 0 10 0 10 0 0 80 10 10
2019 SG 62 10 10 0 10 5 5 79 11 21
2019 SG-04 67 8 8 0 8 8 0 82 9 12
2018 SG 50 25 10 0 0 5 10 88 0 20

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 40 25 0 10 25 0 0 65 35 20
2020 SG-04 40 10 0 10 40 0 0 50 50 10
2019 SG 38 19 10 14 19 0 0 57 33 21
2019 SG-04 42 25 0 17 17 0 0 67 33 12
2018 SG 60 30 10 0 0 0 0 90 0 20
2017 SG 39 50 0 11 0 0 0 89 11 18

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 37 26 11 5 21 0 0 63 26 19
2020 SG-04 30 20 10 10 30 0 0 50 40 10
2019 SG 29 29 19 14 5 0 5 60 20 21
2019 SG-04 33 8 25 25 8 0 0 42 33 12
2018 SG 40 40 10 10 0 0 0 80 10 20
2017 SG 17 61 17 6 0 0 0 78 6 18

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 5 26 21 21 26 0 0 32 47 19
2019 SG 33 19 14 19 14 0 0 52 33 21
2019 SG-04 33 33 8 17 8 0 0 67 25 12
2018 SG 20 40 35 5 0 0 0 60 5 20
2017 SG 17 39 22 11 6 5 0 59 18 18

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 60 5 0 5 0 0 30 93 7 20
2020 SG-04 70 0 0 0 0 0 30 100 0 10
2019 SG 25 20 10 5 0 0 40 75 8 20
2019 SG-04 33 8 0 8 0 0 50 83 17 12
2018 SG 35 15 10 0 0 0 40 83 0 20
2017 SG 29 12 6 6 0 0 47 78 11 17

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 45 35 20 0 0 0 0 80 0 20
2020 SG-04 60 30 10 0 0 0 0 90 0 10
2019 SG 43 33 14 0 0 0 10 84 0 21
2019 SG-04 33 25 25 0 0 0 17 70 0 12
2018 SG 20 55 25 0 0 0 0 75 0 20
2017 SG 41 41 12 6 0 0 0 82 6 17

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 55 30 5 0 5 5 0 89 5 20
2020 SG-04 40 40 10 0 0 10 0 89 0 10
2019 SG 62 29 5 5 0 0 0 90 5 21
2019 SG-04 50 42 8 0 0 0 0 92 0 12
2018 SG 70 25 5 0 0 0 0 95 0 20
2017 SG 61 22 0 6 0 5 6 94 6 18

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 50 20 15 5 10 0 0 70 15 20
2020 SG-04 40 20 30 0 10 0 0 60 10 10
2019 SG 38 43 10 5 0 0 5 85 5 21
2019 SG-04 25 58 8 0 0 0 8 91 0 12
2018 SG 45 35 20 0 0 0 0 80 0 20
2017 SG 39 17 39 0 0 5 0 59 0 18

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 20 35 35 10 0 0 0 55 10 20
2020 SG-04 30 40 20 10 0 0 0 70 10 10

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 0 15 45 20 20 0 0 15 40 20
2020 SG-04 0 0 60 20 20 0 0 0 40 10
2019 SG 5 19 48 24 5 0 0 24 29 21
2019 SG-04 8 25 58 8 0 0 0 33 8 12
2018 SG 10 20 60 5 5 0 0 30 10 20
2017 SG 6 28 33 33 0 0 0 33 33 18

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 25 35 35 5 0 0 0 5 60 20
2020 SG-04 20 50 30 0 0 0 0 0 70 10
2019 SG 5 43 48 0 5 0 0 5 48 21
2019 SG-04 0 42 50 0 8 0 0 8 42 12
2018 SG 11 11 61 17 0 0 0 17 22 18
2017 SG 0 33 44 22 0 0 0 22 33 18

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 11 32 26 16 16 0 0 42 32 19
2020 SG-04 20 30 10 20 20 0 0 50 40 10
2019 SG 10 33 29 14 10 5 0 45 25 21
2019 SG-04 17 33 25 17 0 8 0 55 18 12
2018 SG 10 55 0 20 15 0 0 65 35 20
2017 SG 0 39 33 11 17 0 0 39 28 18

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 0 25 35 30 10 0 0 25 40 20
2020 SG-04 0 30 30 20 20 0 0 30 40 10

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 25 25 20 15 15 0 0 50 30 20
2020 SG-04 30 20 10 20 20 0 0 50 40 10

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 30 35 20 0 15 0 0 65 15 20
2020 SG-04 40 20 20 0 20 0 0 60 20 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 0 5 25 40 30 0 0 5 70 20
2020 SG-04 0 10 30 30 30 0 0 10 60 10
2019 SG 5 14 19 24 38 0 0 19 62 21
2019 SG-04 8 25 8 25 33 0 0 33 58 12
2018 SG 5 30 25 20 20 0 0 35 40 20
2017 SG 0 22 17 33 28 0 0 22 61 18

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 25 35 25 10 5 0 0 60 15 20
2020 SG-04 40 30 20 0 10 0 0 70 10 10

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 30 35 20 15 0 0 0 65 15 20
2020 SG-04 40 30 20 10 0 0 0 70 10 10

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 20 25 25 25 5 0 0 45 30 20
2020 SG-04 30 30 20 20 0 0 0 60 20 10

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 30 25 10 25 10 0 0 55 35 20
2020 SG-04 50 20 0 10 20 0 0 70 30 10

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 70 10 20 0 0 0 0 80 0 20
2020 SG-04 60 10 30 0 0 0 0 70 0 10

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 30 40 20 5 5 0 0 70 10 20
2020 SG-04 30 30 20 10 10 0 0 60 20 10

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 35 20 15 15 15 0 0 55 30 20
2020 SG-04 40 20 0 20 20 0 0 60 40 10

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 25 35 10 20 10 0 0 60 30 20
2020 SG-04 30 30 0 20 20 0 0 60 40 10
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SG 10 90 20
2020 SG-04 10 90 10

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 SG 25 75 20
2020 SG-04 30 70 10
2019 SG 10 90 21
2019 SG-04 8 92 12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 30 45 0 10 10 5 0 79 21 20
2020 SG-04 40 30 0 0 20 10 0 78 22 10
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 25 50 25 0 67 33 20
2020 SG-04 30 30 40 0 50 50 10

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 SG 50 25 0 15 5 0 5 79 21 20
2020 SG-04 40 30 0 10 10 0 10 78 22 10
2019 SG 57 19 5 5 10 5 0 80 15 21
2019 SG-04 50 17 8 8 8 8 0 73 18 12
2018 SG 70 20 5 0 5 0 0 90 5 20
Report a problem on this page
Date modified: