2020 Public Service Employee Survey Results for Natural Resources Canada by Question 107. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Client contact centre 42 35 15 8 0 0 0 77 8 24
2020 Federal regulators 24 65 2 9 0 0 0 88 9 42
2020 Compliance, inspection and enforcement 41 33 3 20 3 0 0 74 23 30
2020 Communications or public affairs 47 44 1 5 2 0 1 92 7 98
2020 Security 17 74 0 9 0 0 0 91 9 12
2020 Science and technology 34 48 5 11 2 0 0 82 14 1038
2020 Library services 18 65 0 17 0 0 0 83 17 11
2020 Administration and operations 46 36 5 10 3 0 0 82 13 283
2020 Human resources 40 48 1 9 2 0 0 88 11 88
2020 Financial management 38 49 3 9 0 0 0 88 9 97
2020 Procurement 57 35 0 4 4 0 0 91 9 22
2020 Real property 48 43 3 0 6 0 0 90 6 31
2020 Materiel management 16 64 10 10 0 0 0 81 10 12
2020 Information management 37 50 2 10 2 0 0 87 11 58
2020 Information technology 45 37 7 9 2 0 0 82 11 112
2020 Internal audit 61 31 0 0 8 0 0 92 8 12
2020 Evaluation 55 36 0 0 0 0 9 100 0 11
2020 Data sciences 42 45 7 6 1 0 0 87 7 86
2020 Policy 30 48 3 16 3 0 0 79 18 486
2020 Project management 37 46 3 11 4 0 0 83 14 144
2020 Other services to the public 51 30 0 19 0 0 0 81 19 30
2020 None of the above 39 46 5 10 1 0 0 85 11 117

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Client contact centre 58 19 4 8 11 0 0 77 19 24
2020 Federal regulators 76 12 2 4 0 2 3 93 5 42
2020 Compliance, inspection and enforcement 77 14 3 3 3 0 0 90 6 30
2020 Communications or public affairs 83 9 3 1 2 0 1 94 3 97
2020 Security 84 16 0 0 0 0 0 100 0 12
2020 Science and technology 72 19 4 2 1 1 1 93 3 1031
2020 Library services 83 17 0 0 0 0 0 100 0 11
2020 Administration and operations 80 13 3 1 1 1 1 95 2 283
2020 Human resources 80 16 1 0 2 1 0 97 2 89
2020 Financial management 74 22 2 2 0 0 0 96 2 97
2020 Procurement 91 4 0 4 0 0 0 96 4 22
2020 Real property 84 13 0 0 3 0 0 97 3 31
2020 Materiel management 71 29 0 0 0 0 0 100 0 12
2020 Information management 74 13 5 3 0 3 2 92 3 58
2020 Information technology 74 18 3 2 1 0 2 94 3 111
2020 Internal audit 86 6 8 0 0 0 0 92 0 12
2020 Evaluation 82 9 9 0 0 0 0 91 0 11
2020 Data sciences 63 26 4 4 2 0 0 89 7 86
2020 Policy 85 10 3 1 0 1 0 96 1 485
2020 Project management 72 22 1 2 1 1 1 96 3 142
2020 Other services to the public 87 6 2 0 0 0 5 98 0 30
2020 None of the above 79 12 4 3 0 0 2 93 4 115
2017 Client contact centre 50 39 7 3 0 0 0 90 3 28
2017 Federal regulators 68 21 8 0 3 0 0 90 3 37
2017 Compliance, inspection and enforcement 72 17 11 0 0 0 0 89 0 19
2017 Communications or public affairs 66 23 6 2 0 1 2 92 2 98
2017 Access to information and privacy 75 25 0 0 0 0 0 100 0 12
2017 Security 40 40 11 10 0 0 0 79 10 10
2017 Science and technology 67 21 6 2 1 1 2 90 4 948
2017 Library services 90 10 0 0 0 0 0 100 0 10
2017 Administration and operations 73 18 4 2 2 1 0 92 3 289
2017 Human resources 71 24 3 2 0 0 0 95 2 100
2017 Financial management 64 29 5 2 0 0 0 93 2 99
2017 Procurement 75 19 6 0 0 0 0 94 0 22
2017 Real property 74 20 0 6 0 0 0 94 6 31
2017 Information management 73 19 4 3 0 0 1 93 3 74
2017 Information technology 59 26 8 5 1 0 1 86 7 136
2017 Internal audit 65 28 7 0 0 0 0 93 0 14
2017 Evaluation 66 26 0 0 9 0 0 91 9 12
2017 Data sciences 55 25 9 7 0 3 1 83 7 71
2017 Policy 75 19 3 1 1 0 1 95 2 320
2017 Project management 62 28 6 1 3 1 0 90 3 107
2017 Other services to the public 68 27 5 0 0 0 0 95 0 39
2017 None of the above 67 25 5 2 1 1 1 93 3 156
2014 Client contact centre 57 24 5 10 3 2 0 82 13 41
2014 Federal regulators 68 30 0 1 0 0 0 99 1 57
2014 Compliance, inspection and enforcement 76 7 8 0 9 0 0 83 9 24
2014 Communications or public affairs 73 21 2 1 2 0 1 94 4 132
2014 Security 73 27 0 0 0 0 0 100 0 14
2014 Science and technology 65 21 7 4 1 1 2 88 5 1173
2014 Library services 74 5 6 8 6 0 0 79 14 17
2014 Administration and operations 74 19 4 2 0 0 0 94 2 367
2014 Human resources 67 26 1 3 2 0 1 93 5 90
2014 Financial management 65 26 4 1 2 0 1 92 3 121
2014 Procurement 70 26 0 4 0 0 0 96 4 29
2014 Real property 71 17 13 0 0 0 0 87 0 36
2014 Materiel management 37 38 9 9 0 0 8 80 10 11
2014 Information management 68 17 6 6 1 2 2 87 7 115
2014 Information technology 60 28 5 3 1 1 1 90 5 146
2014 Internal audit 72 17 5 5 0 0 0 89 5 18
2014 Evaluation 53 40 0 0 7 0 0 93 7 15
2014 Other services to the public 69 15 4 3 5 1 3 86 9 84
2014 None of the above 69 21 5 3 0 2 1 92 3 412

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Client contact centre 26 47 18 8 0 0 0 73 8 23
2020 Federal regulators 35 45 5 15 0 0 0 80 15 40
2020 Compliance, inspection and enforcement 50 30 10 7 3 0 0 80 10 30
2020 Communications or public affairs 32 52 5 7 2 1 1 85 9 98
2020 Security 50 34 9 7 0 0 0 84 7 12
2020 Science and technology 35 44 9 9 3 0 0 79 12 1031
2020 Library services 17 52 14 17 0 0 0 69 17 11
2020 Administration and operations 42 35 7 12 3 0 1 78 15 283
2020 Human resources 42 42 4 9 3 0 0 84 12 89
2020 Financial management 37 45 10 6 2 0 0 82 8 98
2020 Procurement 52 30 4 9 4 0 0 82 13 22
2020 Real property 48 21 13 9 10 0 0 69 19 31
2020 Materiel management 60 26 5 10 0 0 0 86 10 12
2020 Information management 32 52 6 9 2 0 0 84 10 58
2020 Information technology 37 44 7 10 0 0 1 83 10 112
2020 Internal audit 62 16 6 8 8 0 0 78 16 12
2020 Evaluation 27 55 9 0 0 0 9 90 0 11
2020 Data sciences 38 47 10 4 1 0 0 85 5 87
2020 Policy 26 45 8 16 3 0 1 72 20 485
2020 Project management 39 42 11 8 0 0 1 82 8 144
2020 Other services to the public 47 28 21 5 0 0 0 75 5 30
2020 None of the above 31 45 11 9 3 2 0 78 12 117
2019 Client contact centre 47 21 10 22 0 0 0 68 22 31
2019 Federal regulators 46 37 8 6 3 0 0 83 9 35
2019 Compliance, inspection and enforcement 50 28 5 5 12 0 0 77 18 18
2019 Communications or public affairs 61 31 4 4 1 0 0 91 5 98
2019 Access to information and privacy 46 46 0 7 0 0 0 93 7 13
2019 Security 20 43 13 6 19 0 0 62 25 16
2019 Science and technology 50 33 6 6 3 0 0 84 10 983
2019 Library services 49 43 0 0 8 0 0 92 8 12
2019 Administration and operations 58 31 5 4 2 0 0 89 6 270
2019 Human resources 48 31 5 10 4 0 2 81 14 108
2019 Financial management 60 26 4 8 2 0 0 87 10 105
2019 Procurement 56 33 3 3 5 0 0 90 8 34
2019 Real property 57 19 10 12 2 0 0 76 14 38
2019 Materiel management 26 42 19 13 0 0 0 68 13 10
2019 Information management 33 47 0 11 8 0 1 81 19 63
2019 Information technology 51 35 3 8 3 0 0 86 11 106
2019 Internal audit 22 49 0 29 0 0 0 71 29 14
2019 Data sciences 50 28 9 9 4 0 0 78 13 74
2019 Policy 47 37 6 8 3 0 0 83 11 413
2019 Project management 47 34 6 8 5 0 1 81 13 139
2019 Other services to the public 57 30 2 9 2 0 0 87 11 44
2019 None of the above 56 24 8 8 4 0 0 80 12 154
2017 Client contact centre 39 36 13 8 4 0 0 75 11 28
2017 Federal regulators 33 38 16 5 5 3 0 73 10 37
2017 Compliance, inspection and enforcement 41 32 15 6 6 0 0 73 12 19
2017 Communications or public affairs 33 47 5 12 2 0 0 81 14 97
2017 Access to information and privacy 41 50 0 8 0 0 0 92 8 12
2017 Security 20 40 10 21 10 0 0 59 31 10
2017 Science and technology 47 36 6 7 4 0 1 83 11 952
2017 Library services 30 70 0 0 0 0 0 100 0 10
2017 Administration and operations 57 31 3 6 3 0 0 88 9 291
2017 Human resources 42 37 5 11 5 0 1 79 15 100
2017 Financial management 46 31 5 11 7 0 0 77 18 99
2017 Procurement 52 38 6 0 4 0 0 90 4 22
2017 Real property 50 37 4 6 3 0 0 87 9 31
2017 Information management 44 35 7 8 7 0 0 79 15 74
2017 Information technology 40 38 8 10 4 0 0 78 14 137
2017 Internal audit 22 65 0 7 6 0 0 86 14 14
2017 Evaluation 17 57 9 9 9 0 0 74 17 12
2017 Data sciences 51 39 6 4 0 0 0 90 4 70
2017 Policy 43 39 6 8 4 0 1 83 12 321
2017 Project management 44 36 7 9 4 0 0 80 14 109
2017 Other services to the public 50 29 11 7 3 0 0 80 9 40
2017 None of the above 37 42 8 7 6 0 0 79 13 158
2014 Client contact centre 34 39 5 5 17 0 0 73 23 41
2014 Federal regulators 52 34 9 5 0 0 0 86 5 57
2014 Compliance, inspection and enforcement 38 40 4 13 5 0 0 78 18 24
2014 Communications or public affairs 45 28 10 9 7 0 0 73 16 132
2014 Security 43 43 7 0 7 0 0 86 7 14
2014 Science and technology 47 34 7 7 4 0 0 81 11 1174
2014 Library services 62 25 7 6 0 0 0 88 6 16
2014 Administration and operations 52 31 5 8 5 0 0 83 13 367
2014 Human resources 32 35 9 14 9 0 1 68 23 90
2014 Financial management 43 31 6 9 11 0 0 74 20 121
2014 Procurement 35 52 0 3 10 0 0 87 13 29
2014 Real property 47 40 5 5 3 0 0 87 7 36
2014 Materiel management 46 30 17 0 8 0 0 75 8 11
2014 Information management 43 33 4 12 8 0 0 76 20 115
2014 Information technology 44 30 10 10 7 0 0 73 16 146
2014 Internal audit 22 56 11 5 6 0 0 77 11 18
2014 Evaluation 53 40 0 7 0 0 0 93 7 15
2014 Other services to the public 46 34 5 12 3 1 0 80 15 84
2014 None of the above 44 35 6 9 6 1 0 79 15 412

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Client contact centre 36 39 21 4 0 0 0 75 4 24
2020 Federal regulators 46 24 5 9 16 0 0 70 25 42
2020 Compliance, inspection and enforcement 42 39 3 11 6 0 0 80 17 30
2020 Communications or public affairs 43 32 8 10 4 0 2 77 15 95
2020 Security 58 16 17 0 9 0 0 74 9 12
2020 Science and technology 36 42 10 8 2 0 1 80 10 1030
2020 Library services 26 25 31 9 0 0 9 56 10 11
2020 Administration and operations 34 37 13 10 4 0 3 73 14 283
2020 Human resources 30 41 10 10 6 0 4 74 16 89
2020 Financial management 41 41 5 9 0 0 3 85 9 98
2020 Procurement 44 30 13 9 4 0 0 74 13 22
2020 Real property 25 35 10 12 19 0 0 59 31 31
2020 Materiel management 23 31 10 16 19 0 0 55 36 12
2020 Information management 29 46 10 9 5 0 2 76 14 58
2020 Information technology 21 43 16 14 6 0 0 64 20 112
2020 Internal audit 54 38 0 0 8 0 0 92 8 12
2020 Evaluation 27 36 18 18 0 0 0 64 18 11
2020 Data sciences 42 40 10 7 2 0 0 81 9 87
2020 Policy 28 43 13 11 4 0 1 72 15 484
2020 Project management 34 31 16 13 3 0 2 67 17 143
2020 Other services to the public 36 50 7 6 0 0 0 86 6 30
2020 None of the above 36 40 13 8 2 0 1 77 10 115
2019 Client contact centre 19 34 11 20 16 0 0 53 36 31
2019 Federal regulators 23 29 15 25 8 0 0 52 34 35
2019 Compliance, inspection and enforcement 28 40 5 22 5 0 0 68 27 18
2019 Communications or public affairs 42 38 9 7 5 0 0 80 11 98
2019 Access to information and privacy 15 62 8 7 7 0 0 77 15 13
2019 Security 35 24 13 13 14 0 0 60 27 15
2019 Science and technology 37 38 12 10 2 0 0 75 12 980
2019 Library services 23 58 11 8 0 0 0 81 8 12
2019 Administration and operations 37 36 12 10 3 0 1 74 14 269
2019 Human resources 33 43 13 10 1 1 0 76 11 107
2019 Financial management 41 38 11 7 3 0 0 79 10 105
2019 Procurement 40 38 15 3 4 0 0 78 7 34
2019 Real property 34 38 15 9 2 0 2 73 12 38
2019 Materiel management 42 39 19 0 0 0 0 81 0 10
2019 Information management 23 40 14 15 3 0 4 66 19 63
2019 Information technology 19 41 18 13 9 0 1 60 21 106
2019 Internal audit 44 50 0 0 7 0 0 93 7 14
2019 Data sciences 28 35 9 19 5 0 3 65 25 73
2019 Policy 23 40 16 15 5 0 1 64 20 412
2019 Project management 29 40 13 12 4 0 1 70 17 139
2019 Other services to the public 43 35 16 4 2 0 0 78 6 44
2019 None of the above 37 36 13 9 5 0 0 73 14 153
2018 Client contact centre 14 53 21 0 9 0 2 69 9 25
2018 Federal regulators 27 35 10 19 10 0 0 61 29 38
2018 Compliance, inspection and enforcement 37 37 4 14 8 0 0 74 22 25
2018 Communications or public affairs 35 43 7 10 4 0 1 79 14 100
2018 Access to information and privacy 29 31 20 10 10 0 0 60 20 10
2018 Security 30 48 7 15 0 0 0 78 15 13
2018 Science and technology 29 46 12 9 4 0 1 75 13 960
2018 Administration and operations 31 37 16 12 3 0 0 69 16 268
2018 Human resources 32 41 10 15 1 0 1 74 16 93
2018 Financial management 33 48 8 8 2 0 1 82 10 114
2018 Procurement 28 47 4 7 14 0 0 76 21 29
2018 Real property 23 50 16 7 5 0 0 72 11 40
2018 Information management 25 43 13 12 5 0 2 69 18 57
2018 Information technology 14 51 15 14 6 0 0 65 20 91
2018 Internal audit 35 50 7 0 7 0 0 85 7 13
2018 Data sciences 15 57 8 14 4 1 0 73 18 70
2018 Policy 18 45 16 13 6 0 1 64 20 372
2018 Project management 25 43 14 10 6 1 0 69 16 119
2018 Other services to the public 32 33 13 19 3 0 0 65 22 35
2018 None of the above 25 44 8 16 7 0 1 69 23 132
2017 Client contact centre 18 42 19 14 7 0 0 60 21 28
2017 Federal regulators 25 35 19 10 8 3 0 62 19 37
2017 Compliance, inspection and enforcement 20 37 11 15 16 0 0 58 31 19
2017 Communications or public affairs 28 47 8 15 2 0 0 75 17 98
2017 Access to information and privacy 24 67 0 0 8 0 0 92 8 12
2017 Security 0 50 30 11 10 0 0 50 21 10
2017 Science and technology 30 42 14 10 4 0 1 73 13 952
2017 Library services 50 40 10 0 0 0 0 90 0 10
2017 Administration and operations 39 35 12 8 6 0 0 74 14 290
2017 Human resources 37 36 10 14 2 0 1 74 16 100
2017 Financial management 38 39 13 5 4 1 0 78 9 99
2017 Procurement 19 58 13 0 10 0 0 77 10 22
2017 Real property 32 37 19 9 3 0 0 69 13 31
2017 Information management 28 43 11 9 8 1 0 71 18 74
2017 Information technology 19 37 18 11 14 0 0 57 25 137
2017 Internal audit 58 35 0 0 7 0 0 93 7 14
2017 Evaluation 35 40 0 26 0 0 0 74 26 12
2017 Data sciences 27 45 10 12 3 0 3 75 15 71
2017 Policy 24 43 14 10 7 0 1 68 18 322
2017 Project management 33 35 18 12 2 0 0 68 13 108
2017 Other services to the public 27 35 14 15 7 0 3 64 23 40
2017 None of the above 28 43 12 8 8 1 1 72 16 157
2014 Client contact centre 24 32 26 8 10 0 0 57 18 41
2014 Federal regulators 38 29 17 11 5 0 0 67 16 57
2014 Compliance, inspection and enforcement 38 27 12 7 16 0 0 65 23 24
2014 Communications or public affairs 26 35 19 12 7 0 1 61 19 132
2014 Security 28 22 7 14 23 0 7 53 39 14
2014 Science and technology 26 39 16 13 5 0 1 66 18 1173
2014 Library services 29 33 26 0 5 0 6 66 6 17
2014 Administration and operations 33 34 11 14 8 0 1 67 22 367
2014 Human resources 18 43 15 12 12 0 1 61 24 90
2014 Financial management 29 35 10 15 10 0 1 65 25 121
2014 Procurement 21 35 7 19 18 0 0 56 37 29
2014 Real property 13 54 12 14 8 0 0 66 22 36
2014 Materiel management 18 65 0 0 17 0 0 83 17 11
2014 Information management 22 46 11 13 8 0 0 69 21 115
2014 Information technology 20 39 18 18 5 0 0 59 23 145
2014 Internal audit 60 22 0 17 0 0 0 83 17 18
2014 Evaluation 33 40 21 6 0 0 0 73 6 15
2014 Other services to the public 24 40 10 19 6 1 0 65 25 84
2014 None of the above 24 39 15 14 8 1 1 64 21 412

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Client contact centre 34 49 4 12 0 0 0 84 12 23
2020 Federal regulators 38 40 8 7 7 0 0 78 14 40
2020 Compliance, inspection and enforcement 58 26 0 13 3 0 0 84 16 30
2020 Communications or public affairs 45 35 7 8 1 1 2 83 10 96
2020 Security 58 26 9 7 0 0 0 84 7 12
2020 Science and technology 53 34 6 4 2 0 0 88 6 1032
2020 Library services 35 57 0 8 0 0 0 92 8 11
2020 Administration and operations 51 29 10 6 3 0 1 81 9 279
2020 Human resources 46 39 5 6 3 0 1 86 9 88
2020 Financial management 55 31 8 3 2 0 1 87 5 98
2020 Procurement 70 22 4 4 0 0 0 91 4 22
2020 Real property 55 22 14 0 9 0 0 77 9 31
2020 Materiel management 50 40 0 0 10 0 0 90 10 12
2020 Information management 41 45 7 5 0 0 2 88 5 58
2020 Information technology 50 32 10 7 0 0 1 83 7 110
2020 Internal audit 70 22 0 0 8 0 0 92 8 12
2020 Evaluation 55 27 18 0 0 0 0 82 0 11
2020 Data sciences 47 42 7 3 0 0 0 90 3 87
2020 Policy 44 33 10 10 2 1 1 78 13 481
2020 Project management 49 31 12 7 0 0 1 81 7 142
2020 Other services to the public 64 29 6 0 0 0 0 94 0 29
2020 None of the above 49 31 10 5 3 0 3 82 8 115
2019 Client contact centre 39 38 10 7 2 0 3 80 10 31
2019 Federal regulators 37 29 17 11 5 0 0 67 16 35
2019 Compliance, inspection and enforcement 49 33 7 11 0 0 0 82 11 18
2019 Communications or public affairs 65 20 9 5 1 0 0 85 6 99
2019 Access to information and privacy 38 39 8 7 7 0 0 77 15 13
2019 Security 50 43 7 0 0 0 0 93 0 16
2019 Science and technology 59 28 6 4 2 0 0 88 6 984
2019 Library services 57 35 0 8 0 0 0 92 8 12
2019 Administration and operations 54 29 8 7 3 0 0 83 9 266
2019 Human resources 55 34 5 3 3 0 0 88 7 106
2019 Financial management 59 34 3 2 2 0 0 93 4 104
2019 Procurement 63 28 3 7 0 0 0 90 7 33
2019 Real property 57 36 5 2 0 0 0 93 2 38
2019 Materiel management 49 20 19 13 0 0 0 68 13 10
2019 Information management 46 39 9 3 3 0 0 85 7 62
2019 Information technology 44 37 13 2 2 1 1 83 4 104
2019 Internal audit 38 55 7 0 0 0 0 93 0 14
2019 Data sciences 55 26 12 4 2 0 1 82 6 74
2019 Policy 51 34 8 5 1 0 0 85 6 410
2019 Project management 41 39 10 4 3 1 1 82 7 139
2019 Other services to the public 64 31 2 0 2 0 0 96 2 44
2019 None of the above 56 26 10 4 2 0 1 83 7 151
2017 Client contact centre 43 43 11 4 0 0 0 85 4 28
2017 Federal regulators 41 41 11 5 3 0 0 82 8 37
2017 Compliance, inspection and enforcement 47 37 6 10 0 0 0 84 10 19
2017 Communications or public affairs 47 40 9 2 0 0 1 89 2 98
2017 Access to information and privacy 66 25 8 0 0 0 0 92 0 12
2017 Security 50 30 10 10 0 0 0 80 10 10
2017 Science and technology 59 29 6 5 1 0 0 89 5 947
2017 Library services 40 50 10 0 0 0 0 90 0 10
2017 Administration and operations 57 31 5 5 2 0 0 88 7 290
2017 Human resources 58 31 3 5 2 0 1 90 7 99
2017 Financial management 54 27 10 6 2 0 1 81 9 98
2017 Procurement 52 42 0 6 0 0 0 94 6 22
2017 Real property 64 27 10 0 0 0 0 90 0 31
2017 Information management 55 37 1 6 1 0 0 92 7 74
2017 Information technology 51 34 12 3 1 0 0 84 4 137
2017 Internal audit 50 36 15 0 0 0 0 85 0 14
2017 Evaluation 42 34 0 15 9 0 0 76 24 12
2017 Data sciences 59 33 3 3 1 0 1 93 4 71
2017 Policy 56 31 6 6 1 1 0 87 7 321
2017 Project management 52 36 6 4 1 0 0 89 5 108
2017 Other services to the public 50 38 10 0 0 0 3 90 0 40
2017 None of the above 54 35 6 4 1 0 0 89 5 156
2014 Client contact centre 32 45 11 5 5 2 0 78 10 41
2014 Federal regulators 45 40 10 3 0 0 2 86 3 57
2014 Compliance, inspection and enforcement 49 35 9 7 0 0 0 84 7 24
2014 Communications or public affairs 35 44 10 9 2 0 0 79 11 132
2014 Security 46 33 15 0 6 0 0 79 6 15
2014 Science and technology 52 36 6 5 1 0 0 88 6 1174
2014 Library services 46 35 19 0 0 0 0 81 0 17
2014 Administration and operations 51 35 6 5 2 0 1 87 7 366
2014 Human resources 49 36 3 8 2 1 1 87 10 90
2014 Financial management 47 34 9 3 5 0 1 82 9 120
2014 Procurement 27 52 13 4 3 0 0 79 7 29
2014 Real property 51 33 5 6 5 0 0 84 11 36
2014 Materiel management 34 49 0 0 17 0 0 83 17 11
2014 Information management 39 43 11 4 2 2 0 83 6 114
2014 Information technology 48 40 3 5 2 1 1 89 8 146
2014 Internal audit 55 33 5 6 0 0 0 89 6 18
2014 Evaluation 27 67 0 7 0 0 0 93 7 15
2014 Other services to the public 53 26 8 8 5 1 0 80 12 84
2014 None of the above 48 34 9 6 2 1 1 83 8 412

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Client contact centre 46 28 14 8 4 0 0 74 12 23
2020 Federal regulators 34 36 14 14 2 0 0 70 16 42
2020 Compliance, inspection and enforcement 55 19 17 6 3 0 0 74 9 30
2020 Communications or public affairs 50 32 6 7 3 0 1 84 10 98
2020 Security 42 49 0 0 9 0 0 91 9 12
2020 Science and technology 45 34 9 8 4 0 0 80 11 1031
2020 Library services 38 34 0 19 9 0 0 72 28 10
2020 Administration and operations 50 26 10 9 5 0 0 76 14 283
2020 Human resources 49 30 6 5 7 0 2 81 12 89
2020 Financial management 46 35 9 8 2 0 0 81 10 97
2020 Procurement 70 13 9 4 4 0 0 82 9 22
2020 Real property 63 19 7 3 8 0 0 82 11 30
2020 Materiel management 57 24 10 0 10 0 0 81 10 12
2020 Information management 44 44 4 3 4 0 2 89 7 58
2020 Information technology 52 30 9 7 1 0 1 83 8 111
2020 Internal audit 38 31 23 0 8 0 0 69 8 12
2020 Evaluation 60 10 30 0 0 0 0 70 0 10
2020 Data sciences 45 38 11 3 2 0 0 84 5 87
2020 Policy 40 33 9 11 7 0 0 73 18 481
2020 Project management 42 39 7 7 4 0 1 82 11 143
2020 Other services to the public 55 22 10 6 5 3 0 79 11 30
2020 None of the above 41 27 14 9 6 2 2 71 15 116
2019 Client contact centre 28 38 9 17 6 0 3 68 23 31
2019 Federal regulators 32 42 8 6 11 0 0 75 17 35
2019 Compliance, inspection and enforcement 44 12 12 16 16 0 0 56 32 18
2019 Communications or public affairs 56 27 6 6 6 0 0 83 12 98
2019 Access to information and privacy 23 61 7 8 0 0 0 84 8 13
2019 Security 60 12 16 6 6 0 0 72 12 16
2019 Science and technology 48 29 10 7 4 1 1 78 12 981
2019 Library services 68 24 0 8 0 0 0 92 8 12
2019 Administration and operations 48 25 11 7 8 1 0 74 15 266
2019 Human resources 54 34 5 5 1 0 1 88 6 108
2019 Financial management 48 31 8 7 7 1 0 79 13 103
2019 Procurement 64 23 10 0 3 0 0 87 3 34
2019 Real property 56 27 10 5 2 0 0 83 7 38
2019 Materiel management 39 19 7 23 13 0 0 58 36 10
2019 Information management 47 31 8 3 5 3 3 83 8 63
2019 Information technology 47 29 12 7 5 0 0 76 12 105
2019 Internal audit 39 53 8 0 0 0 0 92 0 13
2019 Data sciences 46 30 18 2 4 0 0 76 5 74
2019 Policy 44 31 8 10 7 0 0 75 16 413
2019 Project management 38 33 12 11 5 0 0 71 16 139
2019 Other services to the public 48 38 9 2 2 0 0 86 5 44
2019 None of the above 44 29 14 8 4 0 1 73 13 154
2018 Client contact centre 32 25 10 17 9 2 3 61 28 25
2018 Federal regulators 39 17 16 21 8 0 0 56 28 39
2018 Compliance, inspection and enforcement 67 21 0 8 4 0 0 88 12 25
2018 Communications or public affairs 47 33 8 8 5 0 0 80 12 101
2018 Access to information and privacy 49 10 41 0 0 0 0 59 0 10
2018 Security 45 55 0 0 0 0 0 100 0 13
2018 Science and technology 43 33 12 7 4 1 1 78 11 958
2018 Administration and operations 46 34 8 6 6 0 0 81 12 267
2018 Human resources 56 28 4 5 6 0 1 85 11 93
2018 Financial management 47 31 7 11 4 0 0 78 15 113
2018 Procurement 52 41 7 0 0 0 0 93 0 29
2018 Real property 43 32 11 11 2 0 0 76 14 40
2018 Information management 52 26 8 4 7 0 3 81 11 57
2018 Information technology 41 48 1 5 4 0 1 90 9 91
2018 Internal audit 50 29 14 0 0 0 7 85 0 13
2018 Data sciences 40 36 15 5 3 0 2 77 8 70
2018 Policy 37 35 10 11 7 0 0 72 18 370
2018 Project management 48 28 14 5 3 0 1 77 9 119
2018 Other services to the public 36 40 3 16 3 0 3 78 19 35
2018 None of the above 47 32 8 7 5 0 1 80 12 132
2017 Client contact centre 40 28 7 14 7 0 4 71 22 28
2017 Federal regulators 36 27 13 10 14 0 0 63 24 37
2017 Compliance, inspection and enforcement 58 26 0 11 5 0 0 84 16 19
2017 Communications or public affairs 38 35 11 7 7 0 2 74 14 97
2017 Access to information and privacy 75 17 8 0 0 0 0 92 0 12
2017 Security 40 30 11 0 10 10 0 77 11 10
2017 Science and technology 44 33 12 6 4 0 1 78 10 949
2017 Library services 70 30 0 0 0 0 0 100 0 10
2017 Administration and operations 52 27 8 6 5 1 1 80 11 290
2017 Human resources 56 27 4 8 4 0 1 83 13 99
2017 Financial management 37 41 12 3 7 0 0 78 10 99
2017 Procurement 55 35 4 0 6 0 0 90 6 22
2017 Real property 59 25 3 7 6 0 0 84 13 31
2017 Information management 58 27 4 7 4 0 0 85 11 73
2017 Information technology 42 38 10 7 3 0 1 80 10 137
2017 Internal audit 22 64 0 7 0 0 7 92 8 14
2017 Evaluation 59 9 0 15 17 0 0 67 33 12
2017 Data sciences 53 30 5 4 3 1 4 87 7 71
2017 Policy 40 29 9 12 10 0 0 69 22 322
2017 Project management 39 33 15 9 3 0 0 73 12 109
2017 Other services to the public 40 33 7 16 2 2 0 74 19 40
2017 None of the above 42 31 11 9 6 0 1 74 15 158
2014 Client contact centre 40 36 10 10 3 0 3 77 12 41
2014 Federal regulators 34 37 15 9 3 2 0 73 12 57
2014 Compliance, inspection and enforcement 34 41 0 17 4 0 4 78 22 24
2014 Communications or public affairs 34 34 13 14 4 1 0 69 19 132
2014 Security 53 6 20 0 15 0 6 63 16 15
2014 Science and technology 38 34 15 8 4 1 1 73 12 1174
2014 Library services 46 28 13 6 6 0 0 74 13 17
2014 Administration and operations 44 32 11 6 6 0 0 77 12 367
2014 Human resources 43 36 7 6 7 0 2 80 13 89
2014 Financial management 40 41 4 8 7 0 0 81 15 121
2014 Procurement 48 40 6 3 3 0 0 88 6 29
2014 Real property 50 20 12 13 3 0 3 72 16 36
2014 Materiel management 29 52 10 9 0 0 0 81 9 11
2014 Information management 40 39 11 4 3 1 2 81 8 115
2014 Information technology 38 36 17 5 1 1 1 76 6 146
2014 Internal audit 55 28 6 11 0 0 0 83 11 18
2014 Evaluation 20 53 14 13 0 0 0 73 13 15
2014 Other services to the public 48 26 9 10 4 0 3 76 15 84
2014 None of the above 35 30 12 15 6 1 2 66 21 412

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Client contact centre 34 32 18 8 8 0 0 66 16 24
2020 Federal regulators 43 41 7 7 2 0 0 84 9 42
2020 Compliance, inspection and enforcement 45 29 13 7 7 0 0 74 14 30
2020 Communications or public affairs 31 45 13 6 4 0 1 76 10 98
2020 Security 83 17 0 0 0 0 0 100 0 12
2020 Science and technology 45 37 9 6 2 0 0 82 9 1036
2020 Library services 35 57 0 9 0 0 0 91 9 11
2020 Administration and operations 35 39 15 7 3 0 0 75 10 284
2020 Human resources 29 48 12 4 7 0 0 77 11 89
2020 Financial management 39 42 13 5 1 0 0 81 6 97
2020 Procurement 57 34 0 5 4 0 0 91 9 22
2020 Real property 54 23 7 6 9 0 0 77 16 31
2020 Materiel management 50 31 10 10 0 0 0 81 10 12
2020 Information management 33 41 18 5 3 0 0 73 8 58
2020 Information technology 36 41 12 7 4 0 0 78 11 112
2020 Internal audit 38 38 0 8 0 17 0 91 9 12
2020 Evaluation 73 18 9 0 0 0 0 91 0 11
2020 Data sciences 41 41 11 6 1 0 0 82 7 86
2020 Policy 40 40 9 8 3 0 0 80 11 485
2020 Project management 33 46 14 6 1 0 0 79 8 144
2020 Other services to the public 62 26 7 6 0 0 0 87 6 30
2020 None of the above 38 43 10 4 2 0 2 83 6 116
2019 Client contact centre 29 24 25 10 13 0 0 53 23 31
2019 Federal regulators 46 48 3 3 0 0 0 94 3 35
2019 Compliance, inspection and enforcement 38 40 6 6 11 0 0 78 16 18
2019 Communications or public affairs 40 40 9 6 6 0 0 80 11 98
2019 Access to information and privacy 23 15 39 23 0 0 0 38 23 13
2019 Security 45 18 12 19 7 0 0 62 26 16
2019 Science and technology 45 36 9 6 3 0 0 81 9 985
2019 Library services 60 24 8 8 0 0 0 84 8 12
2019 Administration and operations 37 37 12 8 6 0 0 74 14 269
2019 Human resources 31 45 9 8 7 0 0 76 15 108
2019 Financial management 47 25 20 4 4 1 0 72 8 105
2019 Procurement 51 42 7 0 0 0 0 93 0 34
2019 Real property 37 42 14 7 0 0 0 79 7 38
2019 Materiel management 20 42 25 13 0 0 0 62 13 10
2019 Information management 32 41 9 12 4 2 0 74 16 63
2019 Information technology 32 45 7 10 5 0 0 77 15 105
2019 Internal audit 28 52 6 0 15 0 0 80 15 14
2019 Data sciences 40 44 4 9 3 0 0 84 12 74
2019 Policy 35 39 12 8 6 0 0 73 15 412
2019 Project management 37 35 16 10 2 0 0 72 12 139
2019 Other services to the public 48 31 11 6 4 0 0 79 10 44
2019 None of the above 42 34 11 7 6 0 0 76 13 154
2018 Client contact centre 41 27 6 17 9 0 0 68 26 25
2018 Federal regulators 41 46 8 3 3 0 0 87 5 38
2018 Compliance, inspection and enforcement 40 45 7 8 0 0 0 85 8 25
2018 Communications or public affairs 32 45 13 6 4 0 0 77 10 101
2018 Access to information and privacy 39 20 31 10 0 0 0 59 10 10
2018 Security 49 15 29 7 0 0 0 63 7 13
2018 Science and technology 43 41 8 5 2 0 0 84 7 956
2018 Administration and operations 36 35 16 8 5 0 0 71 13 268
2018 Human resources 30 50 9 9 2 0 0 80 11 92
2018 Financial management 36 46 11 3 4 0 0 82 7 113
2018 Procurement 50 35 15 0 0 0 0 85 0 29
2018 Real property 34 45 12 7 2 0 0 79 9 40
2018 Information management 29 43 15 8 6 0 0 71 14 57
2018 Information technology 23 53 13 5 4 0 0 77 10 91
2018 Internal audit 36 36 14 0 14 0 0 72 14 13
2018 Data sciences 31 43 14 9 3 0 0 74 12 69
2018 Policy 31 42 11 12 4 0 0 73 16 365
2018 Project management 34 44 13 7 2 0 0 78 8 119
2018 Other services to the public 25 41 23 8 3 0 0 66 11 35
2018 None of the above 42 34 8 8 8 1 0 77 15 131
2017 Client contact centre 34 33 22 11 0 0 0 67 11 28
2017 Federal regulators 30 48 8 8 5 0 0 79 13 37
2017 Compliance, inspection and enforcement 35 42 6 6 11 0 0 77 17 19
2017 Communications or public affairs 32 47 6 12 2 0 0 80 14 97
2017 Access to information and privacy 42 41 17 0 0 0 0 83 0 12
2017 Security 40 41 10 0 10 0 0 80 10 10
2017 Science and technology 42 42 9 5 2 0 0 84 7 952
2017 Library services 80 20 0 0 0 0 0 100 0 10
2017 Administration and operations 33 39 13 8 8 0 0 72 15 291
2017 Human resources 32 47 9 10 2 0 0 78 13 100
2017 Financial management 31 48 9 4 7 0 0 80 11 99
2017 Procurement 39 50 0 10 0 0 0 90 10 22
2017 Real property 35 42 10 10 3 0 0 77 13 31
2017 Information management 24 50 16 3 7 0 0 74 9 73
2017 Information technology 22 53 13 7 5 0 0 75 12 137
2017 Internal audit 15 64 15 7 0 0 0 78 7 14
2017 Evaluation 42 26 9 15 9 0 0 67 24 12
2017 Data sciences 42 46 7 5 0 0 0 88 5 71
2017 Policy 31 48 9 8 5 0 0 78 13 323
2017 Project management 30 48 12 9 1 0 0 78 9 109
2017 Other services to the public 34 44 9 7 5 0 0 78 13 40
2017 None of the above 36 42 12 9 2 0 0 78 10 158
2014 Client contact centre 28 38 20 12 3 0 0 66 15 41
2014 Federal regulators 27 44 7 14 9 0 0 71 22 57
2014 Compliance, inspection and enforcement 38 37 8 18 0 0 0 74 18 24
2014 Communications or public affairs 22 51 8 13 6 0 0 73 19 132
2014 Security 47 53 0 0 0 0 0 100 0 15
2014 Science and technology 33 46 10 7 3 0 0 79 10 1175
2014 Library services 34 34 6 20 0 0 5 72 21 17
2014 Administration and operations 30 39 13 11 6 0 0 70 17 367
2014 Human resources 32 54 5 4 4 0 0 87 9 90
2014 Financial management 28 44 11 11 5 1 0 73 16 121
2014 Procurement 36 33 21 7 3 0 0 69 10 29
2014 Real property 25 46 16 13 0 0 0 71 13 36
2014 Materiel management 44 28 19 0 8 0 0 73 8 11
2014 Information management 31 40 14 8 6 0 1 72 14 115
2014 Information technology 29 40 15 12 3 0 0 69 16 146
2014 Internal audit 27 56 10 0 6 0 0 84 6 18
2014 Evaluation 33 20 33 13 0 0 0 53 13 15
2014 Other services to the public 25 48 8 10 9 0 1 73 19 84
2014 None of the above 26 48 10 10 5 1 0 75 15 411

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Client contact centre 23 41 29 4 4 0 0 64 8 24
2020 Federal regulators 31 36 12 10 12 0 0 67 21 42
2020 Compliance, inspection and enforcement 39 22 25 0 10 0 3 63 11 30
2020 Communications or public affairs 41 32 12 9 4 0 1 74 13 98
2020 Security 26 49 16 9 0 0 0 75 9 12
2020 Science and technology 30 41 13 9 6 1 0 71 16 1033
2020 Library services 17 31 9 43 0 0 0 49 43 11
2020 Administration and operations 34 39 12 10 5 0 0 73 15 283
2020 Human resources 31 32 16 16 4 0 0 63 20 89
2020 Financial management 39 44 8 6 3 0 0 83 9 98
2020 Procurement 37 46 4 5 9 0 0 82 13 22
2020 Real property 42 29 3 16 10 0 0 71 26 31
2020 Materiel management 52 17 14 7 10 0 0 69 16 12
2020 Information management 32 38 15 12 3 0 0 70 16 58
2020 Information technology 30 39 12 14 5 0 0 69 19 112
2020 Internal audit 46 39 0 8 8 0 0 84 16 12
2020 Evaluation 45 45 0 9 0 0 0 91 9 11
2020 Data sciences 33 33 17 10 4 2 0 68 15 87
2020 Policy 44 37 8 7 4 0 0 81 11 486
2020 Project management 31 37 18 11 2 0 1 69 13 142
2020 Other services to the public 44 26 15 7 5 0 3 72 13 30
2020 None of the above 35 24 20 10 7 4 0 61 18 117
2019 Client contact centre 8 39 29 17 7 0 0 47 24 31
2019 Federal regulators 31 38 11 14 5 0 0 70 19 35
2019 Compliance, inspection and enforcement 17 33 23 22 5 0 0 49 27 18
2019 Communications or public affairs 43 30 10 9 8 0 0 74 17 99
2019 Access to information and privacy 7 38 17 23 15 0 0 45 38 13
2019 Security 49 11 12 20 8 0 0 60 27 15
2019 Science and technology 28 35 15 13 8 0 0 64 21 981
2019 Library services 43 18 0 31 8 0 0 61 39 12
2019 Administration and operations 34 35 12 12 6 0 0 70 18 270
2019 Human resources 27 45 9 13 6 0 0 72 19 108
2019 Financial management 41 30 14 11 4 1 0 72 14 105
2019 Procurement 38 40 20 3 0 0 0 78 3 34
2019 Real property 50 34 5 12 0 0 0 83 12 38
2019 Materiel management 13 13 38 10 26 0 0 26 36 10
2019 Information management 27 36 17 11 5 2 1 66 17 62
2019 Information technology 26 32 16 13 12 1 1 59 25 106
2019 Internal audit 7 58 15 20 0 0 0 65 20 14
2019 Data sciences 28 37 19 10 6 0 0 65 16 73
2019 Policy 36 39 9 12 4 0 0 75 16 412
2019 Project management 29 33 15 15 7 1 1 63 22 139
2019 Other services to the public 34 36 13 11 6 0 0 70 17 44
2019 None of the above 37 35 10 12 7 1 0 72 19 154
2018 Client contact centre 25 38 14 18 5 0 0 63 23 25
2018 Federal regulators 21 39 14 10 15 0 0 60 25 39
2018 Compliance, inspection and enforcement 48 23 13 8 8 0 0 71 16 25
2018 Communications or public affairs 43 30 12 9 7 0 0 73 15 100
2018 Access to information and privacy 39 0 20 31 10 0 0 39 41 10
2018 Security 38 33 0 29 0 0 0 71 29 13
2018 Science and technology 25 36 17 12 9 0 0 62 21 958
2018 Administration and operations 35 30 14 12 8 1 0 65 21 266
2018 Human resources 36 27 12 16 9 0 0 64 25 93
2018 Financial management 30 39 14 12 4 0 0 69 17 113
2018 Procurement 28 33 28 4 8 0 0 61 11 29
2018 Real property 28 39 14 13 5 2 0 68 18 40
2018 Information management 21 35 22 9 13 0 0 56 22 57
2018 Information technology 19 37 20 16 7 0 1 57 23 90
2018 Internal audit 29 21 22 14 7 0 7 54 23 13
2018 Data sciences 22 39 22 11 5 0 0 61 17 70
2018 Policy 32 36 12 11 9 1 0 68 20 371
2018 Project management 33 32 17 13 5 0 1 65 18 119
2018 Other services to the public 29 30 8 13 19 0 0 60 32 35
2018 None of the above 27 40 9 10 12 1 1 68 23 131
2017 Client contact centre 15 41 25 7 11 0 0 57 18 28
2017 Federal regulators 20 40 11 19 11 0 0 60 30 37
2017 Compliance, inspection and enforcement 36 43 0 10 11 0 0 79 21 19
2017 Communications or public affairs 29 41 14 12 4 0 0 70 16 98
2017 Access to information and privacy 51 41 8 0 0 0 0 92 0 12
2017 Security 20 60 10 10 0 0 0 80 10 10
2017 Science and technology 26 36 16 14 8 0 0 62 22 952
2017 Library services 40 40 10 10 0 0 0 80 10 10
2017 Administration and operations 35 31 16 11 6 0 0 67 17 290
2017 Human resources 35 30 11 17 7 0 0 65 24 100
2017 Financial management 27 40 14 5 12 2 0 68 17 99
2017 Procurement 39 40 15 0 6 0 0 79 6 22
2017 Real property 49 32 3 13 3 0 0 81 17 31
2017 Information management 27 45 12 10 4 0 1 73 14 73
2017 Information technology 22 36 18 13 11 1 0 58 24 137
2017 Internal audit 14 50 29 7 0 0 0 64 7 14
2017 Evaluation 42 26 9 7 17 0 0 67 24 12
2017 Data sciences 39 26 21 7 6 0 1 66 13 71
2017 Policy 32 37 11 13 6 0 0 69 20 321
2017 Project management 25 39 14 17 6 0 0 64 23 109
2017 Other services to the public 20 51 14 10 5 0 0 71 15 40
2017 None of the above 27 35 14 11 11 0 1 64 22 157
2014 Client contact centre 13 30 27 20 8 2 0 44 28 41
2014 Federal regulators 19 40 10 17 10 4 0 61 28 57
2014 Compliance, inspection and enforcement 14 44 12 19 11 0 0 58 30 24
2014 Communications or public affairs 23 38 14 18 8 0 0 60 25 132
2014 Security 38 28 13 7 15 0 0 65 22 15
2014 Science and technology 20 35 19 15 12 0 0 55 27 1174
2014 Library services 28 14 36 22 0 0 0 42 22 17
2014 Administration and operations 30 31 15 14 10 0 0 61 24 367
2014 Human resources 31 39 11 12 6 1 0 71 18 90
2014 Financial management 19 36 14 15 13 2 1 56 29 121
2014 Procurement 33 36 18 7 6 0 0 69 13 29
2014 Real property 8 55 19 19 0 0 0 63 19 36
2014 Materiel management 17 27 9 29 18 0 0 44 47 11
2014 Information management 23 44 16 8 7 0 2 68 15 115
2014 Information technology 21 38 20 13 8 0 0 59 21 146
2014 Internal audit 38 45 5 5 6 0 0 83 11 18
2014 Evaluation 20 40 33 7 0 0 0 60 7 15
2014 Other services to the public 24 42 8 17 8 0 0 66 26 84
2014 None of the above 22 38 13 14 11 1 1 61 25 410

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Client contact centre 42 38 12 8 0 0 0 80 8 24
2020 Federal regulators 38 25 10 17 10 0 0 63 27 40
2020 Compliance, inspection and enforcement 40 27 12 10 10 0 0 68 20 30
2020 Communications or public affairs 37 41 11 6 5 0 1 78 11 98
2020 Security 41 16 25 9 9 0 0 57 17 12
2020 Science and technology 37 42 10 8 3 0 0 79 11 1027
2020 Library services 35 48 0 17 0 0 0 83 17 11
2020 Administration and operations 30 42 12 12 4 0 0 72 16 282
2020 Human resources 37 42 10 10 1 0 0 79 11 88
2020 Financial management 42 43 9 4 3 0 0 85 7 98
2020 Procurement 52 27 5 5 11 0 0 79 16 21
2020 Real property 28 33 14 6 19 0 0 61 25 31
2020 Materiel management 50 19 14 7 10 0 0 69 16 12
2020 Information management 22 41 23 11 3 0 0 63 14 58
2020 Information technology 26 45 6 12 10 0 0 71 23 112
2020 Internal audit 46 54 0 0 0 0 0 100 0 12
2020 Evaluation 55 45 0 0 0 0 0 100 0 11
2020 Data sciences 39 38 9 8 5 0 0 77 13 87
2020 Policy 33 43 8 13 3 0 0 76 16 482
2020 Project management 31 46 9 12 3 0 0 77 14 143
2020 Other services to the public 26 54 7 6 8 0 0 80 14 30
2020 None of the above 36 37 14 9 4 0 0 73 13 117
2019 Client contact centre 19 48 8 11 9 4 0 70 22 31
2019 Federal regulators 29 46 14 11 0 0 0 75 11 35
2019 Compliance, inspection and enforcement 28 45 11 16 0 0 0 73 16 18
2019 Communications or public affairs 39 33 11 12 5 0 0 72 17 99
2019 Access to information and privacy 15 63 0 22 0 0 0 78 22 13
2019 Security 47 19 7 13 14 0 0 66 27 15
2019 Science and technology 34 41 12 10 3 0 0 75 13 980
2019 Library services 28 48 0 24 0 0 0 76 24 12
2019 Administration and operations 35 33 11 15 6 0 0 68 21 270
2019 Human resources 30 44 14 7 5 0 0 75 11 106
2019 Financial management 39 41 7 9 3 1 0 81 12 104
2019 Procurement 44 34 17 4 0 0 0 78 4 34
2019 Real property 40 39 9 10 2 0 0 78 12 38
2019 Materiel management 7 33 19 29 13 0 0 39 42 10
2019 Information management 25 43 17 12 3 0 0 68 15 63
2019 Information technology 24 36 16 13 11 1 0 60 24 105
2019 Internal audit 21 58 0 6 15 0 0 80 20 14
2019 Data sciences 28 42 17 5 8 0 0 70 13 74
2019 Policy 23 40 12 20 5 1 1 63 25 408
2019 Project management 24 48 13 10 5 0 0 72 15 139
2019 Other services to the public 29 42 15 8 6 0 0 71 14 44
2019 None of the above 38 31 11 14 5 0 0 69 20 152
2018 Client contact centre 20 46 4 17 13 0 0 66 30 25
2018 Federal regulators 31 32 18 18 0 0 0 64 18 39
2018 Compliance, inspection and enforcement 53 38 5 4 0 0 0 91 4 25
2018 Communications or public affairs 32 32 15 12 9 0 0 63 21 101
2018 Security 30 48 15 7 0 0 0 78 7 13
2018 Science and technology 33 43 11 9 3 0 1 76 12 962
2018 Administration and operations 31 41 10 13 5 0 0 72 18 268
2018 Human resources 35 39 10 10 4 0 1 76 15 93
2018 Financial management 34 33 18 12 3 0 0 67 15 113
2018 Procurement 31 43 18 4 4 0 0 74 8 29
2018 Real property 35 44 12 7 2 0 0 79 9 40
2018 Information management 19 49 9 14 7 2 0 69 22 57
2018 Information technology 11 47 16 19 5 1 0 58 25 91
2018 Internal audit 32 31 15 15 0 0 7 68 16 12
2018 Data sciences 19 49 16 11 5 0 0 68 16 70
2018 Policy 21 42 12 15 11 0 0 63 26 372
2018 Project management 23 47 10 14 6 0 0 70 20 118
2018 Other services to the public 37 29 10 13 11 0 0 65 25 35
2018 None of the above 31 37 10 15 7 0 0 68 22 132
2017 Client contact centre 23 39 14 13 11 0 0 62 24 28
2017 Federal regulators 28 49 13 8 3 0 0 77 10 37
2017 Compliance, inspection and enforcement 31 42 12 16 0 0 0 73 16 19
2017 Communications or public affairs 26 40 14 16 4 0 0 66 20 98
2017 Access to information and privacy 75 8 8 8 0 0 0 83 8 12
2017 Security 20 20 21 30 10 0 0 40 40 10
2017 Science and technology 33 44 10 10 4 0 0 77 14 951
2017 Library services 60 20 20 0 0 0 0 80 0 10
2017 Administration and operations 32 39 12 10 7 0 0 71 17 291
2017 Human resources 35 45 5 10 5 0 0 80 15 99
2017 Financial management 32 36 16 8 8 0 0 68 16 99
2017 Procurement 39 46 0 14 0 0 0 86 14 22
2017 Real property 38 33 9 14 6 0 0 71 20 31
2017 Information management 29 37 14 9 11 0 0 66 20 73
2017 Information technology 20 40 18 13 9 0 0 60 22 137
2017 Internal audit 21 57 7 15 0 0 0 78 15 14
2017 Evaluation 50 9 24 9 9 0 0 59 17 12
2017 Data sciences 34 35 19 8 4 0 0 69 12 71
2017 Policy 25 41 13 12 8 0 0 67 21 322
2017 Project management 20 45 8 18 8 0 0 66 26 109
2017 Other services to the public 27 42 16 7 7 0 0 69 14 40
2017 None of the above 32 37 13 10 6 1 0 70 17 157

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Client contact centre 53 27 8 8 0 0 4 84 8 24
2020 Federal regulators 48 27 17 5 5 0 0 74 9 42
2020 Compliance, inspection and enforcement 47 26 6 14 6 0 0 74 20 30
2020 Communications or public affairs 47 40 4 6 2 0 1 88 8 98
2020 Security 74 9 17 0 0 0 0 83 0 12
2020 Science and technology 45 38 9 6 2 0 0 83 8 1027
2020 Library services 40 43 17 0 0 0 0 83 0 11
2020 Administration and operations 40 43 9 5 2 0 0 83 8 282
2020 Human resources 49 40 6 3 2 0 0 89 6 88
2020 Financial management 53 41 3 1 2 0 0 94 3 98
2020 Procurement 64 27 0 9 0 0 0 91 9 21
2020 Real property 39 35 7 3 16 0 0 74 20 30
2020 Materiel management 43 50 7 0 0 0 0 93 0 12
2020 Information management 38 33 15 10 3 0 0 71 14 58
2020 Information technology 32 47 9 8 5 0 0 79 12 111
2020 Internal audit 68 16 17 0 0 0 0 83 0 12
2020 Evaluation 64 27 0 9 0 0 0 91 9 11
2020 Data sciences 41 38 15 4 2 0 0 79 6 86
2020 Policy 49 36 8 5 2 0 0 85 7 485
2020 Project management 40 46 9 4 1 0 0 86 5 143
2020 Other services to the public 65 27 2 6 0 0 0 92 6 30
2020 None of the above 56 32 6 4 2 0 0 88 7 117
2019 Client contact centre 26 41 19 3 7 4 0 70 10 31
2019 Federal regulators 48 29 20 3 0 0 0 77 3 35
2019 Compliance, inspection and enforcement 49 40 0 11 0 0 0 89 11 18
2019 Communications or public affairs 49 35 9 4 3 1 0 84 7 98
2019 Access to information and privacy 31 47 0 7 15 0 0 78 22 13
2019 Security 60 13 13 7 8 0 0 73 14 15
2019 Science and technology 38 42 9 7 2 1 0 81 10 978
2019 Library services 44 40 8 0 8 0 0 84 8 12
2019 Administration and operations 42 33 13 7 3 1 0 76 10 271
2019 Human resources 45 38 8 5 4 0 0 82 9 108
2019 Financial management 47 38 9 5 1 0 0 86 6 104
2019 Procurement 45 46 5 4 0 0 0 90 4 34
2019 Real property 52 30 10 5 2 0 0 82 8 37
2019 Materiel management 20 36 19 26 0 0 0 55 26 10
2019 Information management 30 45 12 8 5 0 0 76 13 63
2019 Information technology 29 42 16 9 4 0 0 71 13 106
2019 Internal audit 43 36 8 6 7 0 0 80 12 14
2019 Data sciences 29 45 10 12 4 0 0 74 16 74
2019 Policy 41 39 9 8 4 0 0 80 11 410
2019 Project management 39 43 13 4 1 0 0 82 5 139
2019 Other services to the public 41 35 16 5 0 0 2 78 6 43
2019 None of the above 48 33 9 6 4 0 1 81 10 154
2018 Client contact centre 41 27 7 16 9 0 0 68 26 25
2018 Federal regulators 55 32 5 5 3 0 0 87 8 39
2018 Compliance, inspection and enforcement 54 34 4 8 0 0 0 88 8 25
2018 Communications or public affairs 45 40 9 6 1 0 0 84 7 101
2018 Access to information and privacy 41 30 20 0 10 0 0 70 10 10
2018 Security 29 56 7 7 0 0 0 85 7 13
2018 Science and technology 41 42 11 4 1 0 0 83 6 957
2018 Administration and operations 45 34 12 5 3 0 0 80 8 268
2018 Human resources 46 40 8 5 0 0 0 86 5 93
2018 Financial management 46 41 8 4 1 0 0 87 4 114
2018 Procurement 56 27 18 0 0 0 0 82 0 28
2018 Real property 52 41 0 7 0 0 0 93 7 39
2018 Information management 26 54 9 4 4 3 0 83 8 57
2018 Information technology 24 48 16 9 4 0 0 72 12 91
2018 Internal audit 21 59 7 7 0 0 7 85 8 13
2018 Data sciences 29 44 17 6 4 0 0 73 10 70
2018 Policy 43 41 7 7 2 0 0 84 9 373
2018 Project management 42 41 8 8 0 0 0 84 8 118
2018 Other services to the public 34 47 8 8 3 0 0 81 11 35
2018 None of the above 39 44 10 4 3 1 0 83 7 132
2017 Client contact centre 29 45 15 3 3 4 0 78 7 28
2017 Federal regulators 39 48 0 5 8 0 0 87 13 37
2017 Compliance, inspection and enforcement 36 31 0 27 6 0 0 67 33 19
2017 Communications or public affairs 37 41 10 8 3 1 0 79 11 98
2017 Access to information and privacy 66 17 17 0 0 0 0 83 0 12
2017 Security 30 60 0 10 0 0 0 90 10 10
2017 Science and technology 42 38 11 6 2 1 0 81 9 953
2017 Library services 40 50 0 10 0 0 0 90 10 10
2017 Administration and operations 46 33 10 5 5 0 0 79 11 290
2017 Human resources 45 40 5 9 1 0 1 85 10 100
2017 Financial management 37 45 9 4 5 0 0 82 9 99
2017 Procurement 48 46 0 0 6 0 0 94 6 22
2017 Real property 44 33 9 7 6 0 0 77 13 31
2017 Information management 41 36 13 7 3 1 0 78 10 73
2017 Information technology 31 34 19 11 4 1 0 66 15 137
2017 Internal audit 42 58 0 0 0 0 0 100 0 14
2017 Evaluation 50 24 0 17 9 0 0 74 26 12
2017 Data sciences 34 40 15 7 3 1 0 75 10 71
2017 Policy 43 40 7 6 4 1 0 83 10 321
2017 Project management 33 47 11 6 3 0 0 80 10 109
2017 Other services to the public 47 29 21 0 3 0 0 76 3 40
2017 None of the above 44 40 7 7 2 1 0 84 9 157
2014 Client contact centre 33 45 7 12 2 0 0 78 15 41
2014 Federal regulators 51 30 12 7 0 0 0 81 7 57
2014 Compliance, inspection and enforcement 42 34 4 17 4 0 0 76 20 24
2014 Communications or public affairs 35 46 9 6 2 1 1 83 8 131
2014 Security 55 26 13 0 6 0 0 81 6 15
2014 Science and technology 37 40 12 8 3 1 0 78 10 1175
2014 Library services 41 29 24 5 0 0 0 70 5 17
2014 Administration and operations 36 42 12 5 4 1 0 79 9 367
2014 Human resources 53 38 8 1 0 0 0 91 1 90
2014 Financial management 35 40 14 5 4 2 0 76 10 120
2014 Procurement 42 34 21 0 0 3 0 79 0 29
2014 Real property 26 63 5 3 0 0 3 92 3 36
2014 Materiel management 43 30 0 19 8 0 0 73 27 11
2014 Information management 36 41 12 8 3 0 0 78 11 115
2014 Information technology 30 42 14 7 5 1 0 73 12 146
2014 Internal audit 50 50 0 0 0 0 0 100 0 18
2014 Evaluation 33 40 26 0 0 0 0 74 0 15
2014 Other services to the public 37 40 8 4 8 2 0 79 12 84
2014 None of the above 41 37 10 7 3 1 0 80 10 411

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Client contact centre 42 39 8 8 4 0 0 80 12 24
2020 Federal regulators 41 21 21 9 7 0 0 62 16 42
2020 Compliance, inspection and enforcement 38 33 10 13 7 0 0 71 19 30
2020 Communications or public affairs 39 37 9 11 2 0 1 77 14 98
2020 Security 42 41 9 9 0 0 0 83 9 12
2020 Science and technology 36 39 10 9 5 0 0 75 14 1032
2020 Library services 40 17 17 26 0 0 0 57 26 11
2020 Administration and operations 36 37 13 8 6 0 0 73 14 282
2020 Human resources 37 36 12 10 6 0 0 73 15 89
2020 Financial management 33 48 8 8 3 0 0 81 11 98
2020 Procurement 43 39 0 4 14 0 0 82 18 21
2020 Real property 48 26 11 10 6 0 0 73 16 31
2020 Materiel management 45 28 10 7 10 0 0 74 16 12
2020 Information management 25 50 10 11 5 0 0 74 15 58
2020 Information technology 33 40 11 7 8 0 0 73 15 111
2020 Internal audit 38 38 0 0 8 17 0 91 9 12
2020 Evaluation 73 9 18 0 0 0 0 82 0 11
2020 Data sciences 36 30 22 7 4 0 0 67 11 87
2020 Policy 46 32 9 9 4 0 0 78 13 486
2020 Project management 31 45 12 9 3 0 0 76 12 143
2020 Other services to the public 51 34 6 5 5 0 0 84 10 30
2020 None of the above 42 29 15 8 5 0 0 71 14 115
2019 Client contact centre 15 38 17 17 14 0 0 53 31 31
2019 Federal regulators 40 38 6 14 3 0 0 78 16 35
2019 Compliance, inspection and enforcement 28 27 23 16 5 0 0 55 22 18
2019 Communications or public affairs 39 35 10 8 8 0 0 74 16 99
2019 Access to information and privacy 7 38 8 17 29 0 0 45 46 13
2019 Security 48 24 13 7 8 0 0 73 14 15
2019 Science and technology 36 33 13 11 7 0 0 69 18 974
2019 Library services 44 40 0 16 0 0 0 84 16 12
2019 Administration and operations 38 34 8 12 8 0 0 72 20 270
2019 Human resources 36 32 17 10 4 0 0 68 14 105
2019 Financial management 45 29 15 7 4 1 0 75 11 105
2019 Procurement 51 33 4 10 3 0 0 83 12 34
2019 Real property 48 37 5 5 5 0 0 85 10 37
2019 Materiel management 13 19 33 10 26 0 0 32 36 10
2019 Information management 33 38 8 16 5 0 0 71 21 62
2019 Information technology 31 33 12 16 8 0 0 65 23 105
2019 Internal audit 15 43 29 0 14 0 0 58 14 14
2019 Data sciences 36 38 12 9 5 0 0 74 14 74
2019 Policy 37 35 14 9 5 1 0 72 14 413
2019 Project management 33 38 13 10 7 0 0 71 16 138
2019 Other services to the public 40 35 12 9 4 0 0 75 13 44
2019 None of the above 41 32 11 7 8 0 0 74 15 154
2018 Client contact centre 22 36 20 14 9 0 0 57 23 25
2018 Federal regulators 39 28 8 18 8 0 0 67 25 39
2018 Compliance, inspection and enforcement 48 32 8 4 8 0 0 80 12 25
2018 Communications or public affairs 40 39 5 11 5 0 0 79 16 101
2018 Access to information and privacy 29 20 30 10 11 0 0 49 21 10
2018 Security 40 30 7 22 0 0 0 71 22 13
2018 Science and technology 33 36 13 10 7 0 0 69 17 958
2018 Administration and operations 35 39 11 9 7 0 0 74 15 268
2018 Human resources 36 34 13 10 7 0 0 70 18 93
2018 Financial management 30 45 15 10 1 0 0 74 10 114
2018 Procurement 35 45 13 4 4 0 0 79 8 29
2018 Real property 35 41 17 2 5 0 0 76 7 39
2018 Information management 25 33 17 17 9 0 0 57 26 57
2018 Information technology 18 47 19 7 9 0 0 65 16 91
2018 Internal audit 36 36 14 7 7 0 0 72 14 13
2018 Data sciences 25 45 17 6 7 0 0 70 13 69
2018 Policy 36 35 10 11 8 0 0 71 19 371
2018 Project management 33 37 14 11 5 0 0 69 16 118
2018 Other services to the public 24 33 11 22 11 0 0 57 32 35
2018 None of the above 36 34 10 10 9 1 0 70 19 132
2017 Client contact centre 24 32 22 11 11 0 0 56 22 27
2017 Federal regulators 25 54 8 5 8 0 0 79 13 37
2017 Compliance, inspection and enforcement 31 37 16 0 16 0 0 68 16 19
2017 Communications or public affairs 33 36 15 11 5 0 0 69 16 98
2017 Access to information and privacy 58 34 8 0 0 0 0 92 0 12
2017 Security 40 31 30 0 0 0 0 70 0 10
2017 Science and technology 31 38 13 11 6 0 0 70 17 952
2017 Administration and operations 37 31 14 10 8 0 0 68 18 290
2017 Human resources 29 38 9 17 7 0 0 67 24 100
2017 Financial management 26 47 11 6 10 0 0 73 16 99
2017 Procurement 39 46 4 4 6 0 0 86 10 22
2017 Real property 45 32 9 3 10 0 0 77 13 31
2017 Information management 30 39 9 16 5 0 0 69 22 73
2017 Information technology 26 40 12 10 11 1 0 66 22 137
2017 Internal audit 21 72 7 0 0 0 0 93 0 14
2017 Evaluation 50 17 15 0 17 0 0 67 17 12
2017 Data sciences 36 41 11 7 5 0 0 77 13 71
2017 Policy 35 35 11 11 7 0 0 70 19 322
2017 Project management 30 34 16 15 4 0 0 65 19 109
2017 Other services to the public 32 39 17 7 5 0 0 71 12 40
2017 None of the above 33 37 11 9 10 0 0 70 19 158

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Client contact centre 53 31 4 8 4 0 0 84 12 24
2020 Federal regulators 61 31 5 2 0 0 0 93 2 41
2020 Compliance, inspection and enforcement 46 31 13 7 3 0 0 77 10 29
2020 Communications or public affairs 49 33 7 9 1 0 1 82 10 97
2020 Security 74 26 0 0 0 0 0 100 0 12
2020 Science and technology 56 33 8 2 1 0 0 89 3 1026
2020 Library services 74 26 0 0 0 0 0 100 0 11
2020 Administration and operations 48 37 11 3 1 0 0 85 4 281
2020 Human resources 54 29 10 3 3 0 0 83 7 87
2020 Financial management 54 36 7 2 1 0 0 90 3 98
2020 Procurement 74 17 0 5 4 0 0 91 9 22
2020 Real property 56 29 6 0 7 3 0 87 7 30
2020 Materiel management 67 19 14 0 0 0 0 86 0 12
2020 Information management 38 47 11 0 3 0 0 85 3 57
2020 Information technology 47 31 12 7 3 0 0 79 10 112
2020 Internal audit 52 24 17 8 0 0 0 76 8 12
2020 Evaluation 64 18 18 0 0 0 0 82 0 11
2020 Data sciences 46 35 11 7 1 0 0 81 8 86
2020 Policy 49 33 12 4 1 0 0 82 5 481
2020 Project management 49 35 11 3 1 0 0 84 4 142
2020 Other services to the public 65 25 6 3 0 0 0 91 3 30
2020 None of the above 58 29 10 2 1 0 0 87 3 116
2019 Client contact centre 26 41 17 6 7 4 0 69 13 31
2019 Federal regulators 57 40 3 0 0 0 0 97 0 35
2019 Compliance, inspection and enforcement 55 34 11 0 0 0 0 89 0 18
2019 Communications or public affairs 54 34 6 7 0 0 0 87 7 97
2019 Access to information and privacy 31 45 17 7 0 0 0 76 7 13
2019 Security 53 33 0 7 8 0 0 86 14 15
2019 Science and technology 59 28 9 2 1 0 0 87 4 977
2019 Library services 67 17 8 8 0 0 0 84 8 12
2019 Administration and operations 50 31 11 5 3 0 0 81 8 270
2019 Human resources 51 32 10 4 4 0 0 83 8 108
2019 Financial management 59 29 8 2 1 1 0 89 3 105
2019 Procurement 62 31 7 0 0 0 0 93 0 34
2019 Real property 52 39 7 2 0 0 0 90 2 38
2019 Materiel management 55 32 13 0 0 0 0 87 0 10
2019 Information management 37 41 13 7 2 0 0 79 9 61
2019 Information technology 41 43 8 3 5 0 0 84 8 106
2019 Internal audit 37 43 6 7 8 0 0 80 15 14
2019 Data sciences 52 32 10 5 0 0 0 85 5 74
2019 Policy 44 34 15 4 2 0 0 78 7 408
2019 Project management 51 31 14 3 1 0 0 83 4 138
2019 Other services to the public 46 46 6 2 0 0 0 91 2 44
2019 None of the above 59 28 7 1 4 0 0 87 5 151
2018 Client contact centre 42 38 11 4 5 0 0 80 10 24
2018 Federal regulators 60