2020 Public Service Employee Survey Results for Natural Resources Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 39 44 7 8 1 0 0 84 9 299
2020 EN-02 37 49 9 3 1 0 0 87 4 67
2020 EN-03 44 38 5 12 1 0 0 82 13 84
2020 EN-04 38 48 9 6 0 0 0 85 6 88
2020 EN-05 35 44 7 12 2 0 0 79 14 43

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 68 23 4 2 1 1 1 93 3 295
2020 EN-02 62 33 2 0 2 2 0 97 2 66
2020 EN-03 75 18 5 2 0 0 0 93 2 83
2020 EN-04 66 22 5 5 0 1 1 90 5 86
2020 EN-05 72 14 7 0 2 2 2 90 2 43
2017 EN 60 25 9 3 1 1 1 87 4 258
2017 EN-02 55 25 9 9 2 0 0 80 11 55
2017 EN-03 59 24 9 3 1 1 3 87 4 79
2017 EN-04 58 27 10 0 2 2 2 88 2 60
2017 EN-05 64 24 7 2 0 2 0 90 2 42
2014 EN 60 25 8 5 1 0 1 86 6 268
2014 EN-02 49 36 2 9 2 0 2 86 11 45
2014 EN-03 64 21 7 5 1 1 1 87 6 87
2014 EN-04 60 30 7 3 0 0 0 90 3 70
2014 EN-05 61 20 11 7 2 0 0 80 9 46
2014 EN-06 75 8 17 0 0 0 0 83 0 12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 39 42 7 9 3 0 0 81 12 296
2020 EN-02 34 43 10 9 3 0 0 78 12 67
2020 EN-03 56 29 4 6 5 0 0 85 11 82
2020 EN-04 33 48 9 8 2 0 0 81 10 88
2020 EN-05 31 40 7 19 0 0 2 73 20 42
2019 EN 47 33 8 8 4 0 0 80 12 281
2019 EN-02 46 40 9 2 4 0 0 86 5 57
2019 EN-03 46 30 8 10 6 0 0 76 16 79
2019 EN-04 46 35 8 8 4 0 0 81 11 79
2019 EN-05 44 30 9 16 0 0 0 74 16 43
2017 EN 42 35 11 10 2 0 1 78 11 259
2017 EN-02 38 43 9 9 0 0 0 82 9 55
2017 EN-03 45 30 9 13 4 0 0 75 16 80
2017 EN-04 30 48 13 7 0 0 2 80 7 60
2017 EN-05 50 19 12 14 2 0 2 71 17 42
2014 EN 44 35 9 7 5 0 0 79 12 268
2014 EN-02 44 36 11 7 2 0 0 80 9 45
2014 EN-03 43 31 13 8 6 0 0 74 14 87
2014 EN-04 37 44 6 6 7 0 0 81 13 70
2014 EN-05 57 24 7 7 4 0 2 82 11 46
2014 EN-06 50 33 0 8 8 0 0 83 17 12

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 41 36 15 6 1 0 1 78 7 297
2020 EN-02 45 36 16 3 0 0 0 81 3 67
2020 EN-03 49 31 8 6 4 0 1 82 10 83
2020 EN-04 36 33 23 6 0 0 2 71 6 87
2020 EN-05 28 44 14 9 2 0 2 74 12 43
2019 EN 35 40 13 9 2 0 0 75 12 282
2019 EN-02 30 49 9 11 2 0 0 79 12 57
2019 EN-03 35 34 14 13 4 0 0 70 16 79
2019 EN-04 29 46 15 8 3 0 0 75 10 80
2019 EN-05 44 33 12 7 2 0 2 79 10 43
2018 EN 28 46 14 8 3 0 0 75 11 263
2018 EN-02 27 53 7 10 3 0 0 80 13 60
2018 EN-03 33 39 15 9 4 0 0 72 13 75
2018 EN-04 24 47 21 6 0 1 0 73 6 78
2018 EN-05 24 42 15 9 9 0 0 67 18 33
2017 EN 31 48 12 7 2 0 0 79 9 259
2017 EN-02 27 47 13 13 0 0 0 74 13 55
2017 EN-03 34 44 16 4 3 0 0 78 6 80
2017 EN-04 22 58 10 7 3 0 0 80 10 60
2017 EN-05 40 36 12 10 2 0 0 76 12 42
2014 EN 22 36 19 16 6 0 1 59 22 268
2014 EN-02 20 36 20 24 0 0 0 56 24 45
2014 EN-03 24 39 20 11 3 0 2 65 15 87
2014 EN-04 19 30 20 20 11 0 0 48 31 70
2014 EN-05 28 33 20 11 9 0 0 61 20 46
2014 EN-06 8 67 8 17 0 0 0 75 17 12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 52 33 8 6 1 0 0 85 7 298
2020 EN-02 49 31 10 7 0 1 0 82 8 67
2020 EN-03 60 28 6 5 1 0 0 88 6 83
2020 EN-04 45 41 7 7 0 0 0 86 7 88
2020 EN-05 49 28 14 7 2 0 0 77 9 43
2019 EN 56 32 6 3 3 0 0 88 6 280
2019 EN-02 47 44 4 0 5 0 0 91 5 57
2019 EN-03 58 28 6 5 3 0 0 86 8 78
2019 EN-04 49 37 6 5 3 0 0 86 8 79
2019 EN-05 63 26 9 2 0 0 0 88 2 43
2017 EN 64 29 6 2 0 0 0 93 2 259
2017 EN-02 64 33 2 2 0 0 0 96 2 55
2017 EN-03 71 19 9 1 0 0 0 90 1 80
2017 EN-04 45 47 5 2 0 0 2 93 2 60
2017 EN-05 67 21 10 2 0 0 0 88 2 42
2014 EN 48 40 8 2 2 0 1 89 3 268
2014 EN-02 49 40 9 0 2 0 0 89 2 45
2014 EN-03 45 44 7 3 0 0 1 90 3 87
2014 EN-04 38 49 9 0 3 1 0 88 3 70
2014 EN-05 63 24 7 2 2 0 2 89 4 46
2014 EN-06 67 25 0 8 0 0 0 92 8 12

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 44 34 10 9 3 0 0 78 12 299
2020 EN-02 48 40 7 3 1 0 0 88 4 67
2020 EN-03 54 29 7 7 4 0 0 82 11 84
2020 EN-04 38 41 10 9 2 0 0 78 11 88
2020 EN-05 30 28 16 21 5 0 0 58 26 43
2019 EN 45 35 11 4 4 0 0 80 8 280
2019 EN-02 40 33 14 4 7 0 2 75 11 57
2019 EN-03 47 39 9 1 4 0 0 86 5 79
2019 EN-04 47 29 10 9 4 0 0 77 13 78
2019 EN-05 40 42 14 2 2 0 0 81 5 43
2018 EN 49 37 7 5 2 0 0 86 7 263
2018 EN-02 50 42 5 3 0 0 0 92 3 60
2018 EN-03 52 35 8 4 1 0 0 87 5 75
2018 EN-04 47 37 6 6 1 1 0 86 8 78
2018 EN-05 36 36 12 12 3 0 0 73 15 33
2017 EN 45 35 12 4 4 1 0 81 7 259
2017 EN-02 45 40 7 0 4 4 0 88 4 55
2017 EN-03 44 29 19 4 5 0 0 73 9 80
2017 EN-04 40 42 10 7 2 0 0 82 8 60
2017 EN-05 33 45 9 7 5 0 0 79 12 42
2014 EN 41 35 13 8 1 0 2 79 8 268
2014 EN-02 40 36 9 7 0 2 7 83 7 45
2014 EN-03 45 33 13 6 1 0 2 80 7 87
2014 EN-04 31 44 13 10 1 0 0 76 12 70
2014 EN-05 52 26 17 4 0 0 0 78 4 46
2014 EN-06 33 33 17 17 0 0 0 67 17 12

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 41 39 10 7 2 0 0 81 9 299
2020 EN-02 36 43 13 7 0 0 0 79 7 67
2020 EN-03 45 37 5 11 2 0 0 82 13 84
2020 EN-04 41 39 10 7 3 0 0 80 10 88
2020 EN-05 33 49 12 5 2 0 0 81 7 43
2019 EN 43 38 9 6 4 0 0 82 9 282
2019 EN-02 30 58 4 5 4 0 0 88 9 57
2019 EN-03 47 32 8 11 3 0 0 78 14 79
2019 EN-04 45 34 14 4 4 0 0 79 8 80
2019 EN-05 40 40 14 2 5 0 0 79 7 43
2018 EN 41 42 10 5 1 1 0 84 7 260
2018 EN-02 31 47 12 8 0 2 0 79 9 59
2018 EN-03 47 41 4 5 3 0 0 88 8 75
2018 EN-04 37 49 7 5 1 1 0 87 7 76
2018 EN-05 45 27 24 3 0 0 0 73 3 33
2017 EN 37 48 10 4 1 0 0 84 5 259
2017 EN-02 25 53 13 5 4 0 0 78 9 55
2017 EN-03 38 45 13 4 1 0 0 83 5 80
2017 EN-04 35 57 3 5 0 0 0 92 5 60
2017 EN-05 40 41 17 2 0 0 0 81 2 42
2014 EN 29 48 11 9 3 0 0 77 12 268
2014 EN-02 27 51 13 9 0 0 0 78 9 45
2014 EN-03 32 41 14 13 0 0 0 74 13 87
2014 EN-04 21 53 7 7 12 0 0 74 19 70
2014 EN-05 43 41 15 0 0 0 0 85 0 46
2014 EN-06 17 67 0 17 0 0 0 83 17 12

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 36 37 16 5 5 0 0 74 10 298
2020 EN-02 39 41 14 5 2 0 0 80 6 66
2020 EN-03 39 36 12 7 6 0 0 75 13 84
2020 EN-04 34 33 22 3 8 0 0 67 11 88
2020 EN-05 28 47 16 5 2 0 2 76 7 43
2019 EN 33 33 18 9 7 0 0 66 16 282
2019 EN-02 28 37 25 7 4 0 0 65 11 57
2019 EN-03 32 33 11 10 14 0 0 65 24 79
2019 EN-04 31 34 21 9 5 0 0 65 14 80
2019 EN-05 33 37 19 9 2 0 0 70 12 43
2018 EN 28 41 15 11 4 1 0 70 15 263
2018 EN-02 22 53 17 7 2 0 0 75 8 60
2018 EN-03 31 37 11 16 4 1 0 69 20 75
2018 EN-04 32 36 12 13 5 1 1 70 18 78
2018 EN-05 21 42 27 6 3 0 0 64 9 33
2017 EN 27 45 15 8 4 0 1 73 12 259
2017 EN-02 22 49 13 11 4 2 0 72 15 55
2017 EN-03 26 46 13 9 6 0 0 73 15 80
2017 EN-04 28 43 15 10 3 0 0 72 13 60
2017 EN-05 24 38 26 7 0 0 5 65 8 42
2014 EN 19 41 20 12 7 0 0 61 19 268
2014 EN-02 9 58 20 7 4 2 0 68 11 45
2014 EN-03 18 38 23 13 8 0 0 56 21 87
2014 EN-04 14 33 23 17 13 0 0 47 30 70
2014 EN-05 33 41 17 7 2 0 0 74 9 46
2014 EN-06 25 50 8 8 8 0 0 75 17 12

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 36 41 11 9 3 0 0 77 13 296
2020 EN-02 36 48 10 4 1 0 0 84 6 67
2020 EN-03 43 32 11 11 4 0 0 75 14 84
2020 EN-04 27 51 9 8 5 0 0 78 13 85
2020 EN-05 33 33 16 14 5 0 0 65 19 43
2019 EN 29 41 14 9 6 0 0 71 15 282
2019 EN-02 23 49 18 7 4 0 0 72 11 57
2019 EN-03 29 44 6 13 8 0 0 73 20 79
2019 EN-04 30 34 23 5 9 0 0 64 14 80
2019 EN-05 33 35 14 16 2 0 0 67 19 43
2018 EN 29 49 10 8 4 0 0 78 12 263
2018 EN-02 27 55 12 5 2 0 0 82 7 60
2018 EN-03 33 41 13 8 4 0 0 75 12 75
2018 EN-04 29 46 8 9 6 1 0 77 16 78
2018 EN-05 18 58 9 12 3 0 0 76 15 33
2017 EN 28 47 12 10 4 0 0 75 13 259
2017 EN-02 16 49 11 16 7 0 0 66 24 55
2017 EN-03 26 51 15 3 5 0 0 78 8 80
2017 EN-04 28 52 7 12 2 0 0 80 13 60
2017 EN-05 33 36 12 17 2 0 0 69 19 42

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 49 35 10 5 1 0 0 85 6 299
2020 EN-02 42 39 15 4 0 0 0 81 4 67
2020 EN-03 51 35 8 4 2 0 0 86 6 84
2020 EN-04 43 42 7 8 0 0 0 85 8 88
2020 EN-05 56 26 14 5 0 0 0 81 5 43
2019 EN 40 42 9 7 2 0 0 81 10 281
2019 EN-02 30 41 16 11 2 0 0 71 13 56
2019 EN-03 38 47 4 9 3 0 0 85 11 79
2019 EN-04 40 40 11 6 3 0 0 80 9 80
2019 EN-05 44 37 9 7 2 0 0 81 9 43
2018 EN 42 39 11 6 1 0 0 82 7 262
2018 EN-02 27 51 14 7 2 0 0 78 8 59
2018 EN-03 41 43 9 5 1 0 0 84 7 75
2018 EN-04 42 35 13 8 1 1 0 78 9 78
2018 EN-05 55 33 6 6 0 0 0 88 6 33
2017 EN 41 42 8 5 3 1 0 84 8 259
2017 EN-02 18 53 11 7 9 2 0 72 17 55
2017 EN-03 49 35 13 4 0 0 0 84 4 80
2017 EN-04 35 53 2 5 3 2 0 90 8 60
2017 EN-05 50 36 10 5 0 0 0 86 5 42
2014 EN 37 43 11 7 2 0 0 79 10 268
2014 EN-02 24 47 16 11 2 0 0 71 13 45
2014 EN-03 38 43 7 9 3 0 0 80 13 87
2014 EN-04 29 43 17 7 3 1 0 73 10 70
2014 EN-05 54 37 7 2 0 0 0 91 2 46
2014 EN-06 58 33 0 8 0 0 0 92 8 12

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 42 36 11 7 4 0 0 78 10 297
2020 EN-02 38 42 14 5 2 0 0 80 6 66
2020 EN-03 45 30 12 10 4 0 0 75 13 83
2020 EN-04 40 39 9 6 7 0 0 78 13 88
2020 EN-05 40 40 12 7 2 0 0 79 9 43
2019 EN 38 36 11 9 6 0 0 74 15 281
2019 EN-02 37 40 11 9 4 0 0 77 12 57
2019 EN-03 36 35 9 12 9 0 0 71 21 78
2019 EN-04 38 34 13 10 6 0 0 71 16 80
2019 EN-05 37 42 12 5 5 0 0 79 9 43
2018 EN 36 39 12 10 2 0 0 75 12 261
2018 EN-02 24 54 12 8 2 0 0 78 10 59
2018 EN-03 39 36 15 11 0 0 0 75 11 75
2018 EN-04 40 29 13 12 5 1 0 70 17 77
2018 EN-05 36 45 9 9 0 0 0 82 9 33
2017 EN 33 46 13 6 2 0 0 79 8 259
2017 EN-02 14 56 14 9 4 2 0 72 13 55
2017 EN-03 38 41 14 3 5 0 0 79 8 80
2017 EN-04 32 53 8 7 0 0 0 85 7 60
2017 EN-05 33 36 21 10 0 0 0 69 10 42

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 53 33 9 4 0 0 0 87 4 298
2020 EN-02 42 39 14 5 0 0 0 82 5 66
2020 EN-03 56 30 8 5 0 1 0 87 5 84
2020 EN-04 52 34 9 5 0 0 0 86 5 88
2020 EN-05 56 33 9 2 0 0 0 88 2 43
2019 EN 50 34 11 2 3 0 0 85 5 280
2019 EN-02 39 46 9 4 4 0 0 84 7 57
2019 EN-03 51 30 16 3 1 0 0 81 4 77
2019 EN-04 48 35 13 3 3 0 0 83 5 80
2019 EN-05 58 33 7 0 2 0 0 91 2 43
2018 EN 53 35 8 3 1 0 0 88 4 260
2018 EN-02 36 43 16 3 2 0 0 79 5 58
2018 EN-03 60 29 5 4 1 0 0 89 5 75
2018 EN-04 57 32 5 3 1 1 0 91 4 77
2018 EN-05 55 36 9 0 0 0 0 91 0 33
2017 EN 50 40 7 2 1 0 0 90 2 259
2017 EN-02 25 57 13 4 2 0 0 82 5 55
2017 EN-03 54 35 9 1 1 0 0 89 3 80
2017 EN-04 57 38 5 0 0 0 0 95 0 60
2017 EN-05 55 38 5 2 0 0 0 93 2 42
2014 EN 54 34 7 4 1 0 0 88 5 268
2014 EN-02 53 33 9 4 0 0 0 87 4 45
2014 EN-03 52 32 10 6 0 0 0 84 6 87
2014 EN-04 47 44 3 1 4 0 0 91 6 70
2014 EN-05 74 22 4 0 0 0 0 96 0 46
2014 EN-06 50 33 8 8 0 0 0 83 8 12

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 41 39 12 4 4 0 0 81 8 298
2020 EN-02 28 54 9 6 3 0 0 82 9 67
2020 EN-03 44 39 11 2 4 0 0 83 6 84
2020 EN-04 42 34 15 5 5 0 0 76 9 88
2020 EN-05 50 29 12 5 5 0 0 79 10 42
2019 EN 37 44 11 4 4 0 0 82 7 281
2019 EN-02 37 49 7 4 4 0 0 86 7 57
2019 EN-03 30 46 15 5 4 0 0 76 9 79
2019 EN-04 35 45 9 4 8 0 0 80 11 80
2019 EN-05 45 40 14 0 0 0 0 86 0 42
2018 EN 41 40 9 8 2 0 0 81 10 260
2018 EN-02 39 46 8 7 0 0 0 85 7 59
2018 EN-03 45 39 8 4 4 0 0 84 8 74
2018 EN-04 35 38 13 9 4 1 0 74 13 77
2018 EN-05 39 42 6 12 0 0 0 82 12 33
2017 EN 37 45 12 3 2 0 0 82 6 259
2017 EN-02 27 51 16 4 2 0 0 78 5 55
2017 EN-03 39 43 14 4 1 0 0 81 5 80
2017 EN-04 32 52 7 7 3 0 0 83 10 60
2017 EN-05 43 40 12 0 5 0 0 83 5 42
2014 EN 25 45 12 12 6 0 0 70 18 268
2014 EN-02 18 47 18 11 4 0 2 66 16 45
2014 EN-03 24 44 13 13 7 0 0 68 20 87
2014 EN-04 14 48 13 14 10 0 0 63 24 70
2014 EN-05 41 39 7 11 2 0 0 80 13 46
2014 EN-06 50 42 0 8 0 0 0 92 8 12

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 48 30 14 4 3 0 0 78 8 299
2020 EN-02 33 46 18 3 0 0 0 79 3 67
2020 EN-03 57 24 12 4 4 0 0 81 7 84
2020 EN-04 49 26 14 6 6 0 0 75 11 88
2020 EN-05 47 26 19 7 2 0 0 72 9 43
2019 EN 43 35 13 5 4 0 0 78 9 282
2019 EN-02 35 46 12 2 5 0 0 81 7 57
2019 EN-03 39 33 13 11 4 0 0 72 15 79
2019 EN-04 49 25 15 3 8 1 0 75 10 80
2019 EN-05 40 42 16 2 0 0 0 81 2 43
2018 EN 44 34 14 7 1 0 0 78 8 260
2018 EN-02 37 39 20 3 0 0 0 76 3 59
2018 EN-03 51 27 16 5 0 0 0 78 5 74
2018 EN-04 43 32 10 10 3 1 0 76 13 77
2018 EN-05 42 39 12 6 0 0 0 82 6 33
2017 EN 41 39 13 5 2 0 0 80 7 259
2017 EN-02 34 34 18 9 4 0 0 69 13 55
2017 EN-03 29 49 15 6 1 0 0 78 8 80
2017 EN-04 45 37 13 3 2 0 0 82 5 60
2017 EN-05 57 29 12 0 2 0 0 86 2 42
2014 EN 37 39 11 9 5 0 0 76 14 268
2014 EN-02 33 42 13 9 2 0 0 76 11 45
2014 EN-03 40 31 11 10 7 0 0 71 17 87
2014 EN-04 21 50 9 13 7 0 0 71 20 70
2014 EN-05 50 39 7 4 0 0 0 89 4 46
2014 EN-06 58 17 17 0 8 0 0 75 8 12

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 35 39 16 6 2 1 0 75 8 299
2020 EN-02 34 45 10 4 1 3 1 83 6 67
2020 EN-03 39 38 13 7 1 1 0 78 8 84
2020 EN-04 36 31 23 7 3 0 0 67 10 88
2020 EN-05 19 53 19 9 0 0 0 72 9 43
2019 EN 32 37 19 7 4 0 1 69 12 280
2019 EN-02 30 42 21 2 5 0 0 72 7 57
2019 EN-03 36 37 17 4 5 0 1 74 9 78
2019 EN-04 29 37 16 14 4 0 0 66 18 79
2019 EN-05 19 35 30 12 5 0 0 53 16 43
2018 EN 31 41 15 8 2 1 2 74 10 259
2018 EN-02 20 51 15 5 2 2 5 76 7 59
2018 EN-03 36 36 18 8 3 0 0 71 11 73
2018 EN-04 30 38 18 10 1 1 1 69 12 77
2018 EN-05 33 45 9 9 3 0 0 79 12 33
2017 EN 28 44 17 8 2 0 2 73 9 259
2017 EN-02 20 49 13 13 2 0 4 71 15 55
2017 EN-03 33 40 19 5 4 0 0 73 9 80
2017 EN-04 23 50 18 7 0 0 2 75 7 60
2017 EN-05 26 38 26 10 0 0 0 64 10 42
2014 EN 25 35 18 15 4 0 2 62 19 268
2014 EN-02 22 38 22 11 0 0 7 64 12 45
2014 EN-03 30 32 22 11 3 0 1 63 15 87
2014 EN-04 13 41 17 19 7 1 1 56 27 70
2014 EN-05 37 33 11 17 2 0 0 70 20 46
2014 EN-06 17 42 8 25 8 0 0 58 33 12

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 46 37 13 3 1 1 0 83 4 298
2020 EN-02 40 49 7 3 0 0 0 90 3 67
2020 EN-03 52 32 12 2 0 1 0 86 2 84
2020 EN-04 44 34 15 3 2 1 0 79 6 87
2020 EN-05 42 35 16 7 0 0 0 77 7 43
2019 EN 46 40 6 6 2 0 0 87 7 282
2019 EN-02 49 39 7 2 4 0 0 88 5 57
2019 EN-03 48 39 5 6 1 0 0 87 8 79
2019 EN-04 45 38 8 8 3 0 0 83 10 80
2019 EN-05 37 49 7 7 0 0 0 86 7 43
2018 EN 44 42 10 4 0 0 0 86 4 261
2018 EN-02 39 44 14 3 0 0 0 83 3 59
2018 EN-03 49 43 3 4 1 0 0 92 5 75
2018 EN-04 43 42 8 6 0 1 0 86 7 77
2018 EN-05 45 30 24 0 0 0 0 76 0 33
2017 EN 45 43 8 3 1 0 0 88 4 259
2017 EN-02 43 42 6 7 2 0 0 85 9 55
2017 EN-03 46 44 6 3 1 0 0 90 4 80
2017 EN-04 42 50 5 3 0 0 0 92 3 60
2017 EN-05 43 36 21 0 0 0 0 79 0 42
2014 EN 37 44 10 6 3 0 0 81 9 268
2014 EN-02 38 51 7 2 2 0 0 89 4 45
2014 EN-03 38 41 11 9 0 0 0 79 9 87
2014 EN-04 27 47 10 7 9 0 0 74 16 70
2014 EN-05 52 33 13 2 0 0 0 85 2 46
2014 EN-06 33 58 0 8 0 0 0 92 8 12

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 33 34 14 12 7 0 0 67 19 298
2020 EN-02 48 33 7 7 3 0 1 82 11 67
2020 EN-03 40 38 10 10 2 0 0 79 12 84
2020 EN-04 24 33 20 15 8 0 0 57 23 88
2020 EN-05 17 31 21 17 14 0 0 48 31 42
2019 EN 36 36 16 7 4 1 0 72 12 280
2019 EN-02 47 35 12 4 0 0 2 84 4 57
2019 EN-03 40 40 12 3 5 1 0 81 8 78
2019 EN-04 27 38 23 8 4 1 0 65 12 79
2019 EN-05 26 33 19 16 7 0 0 58 23 43
2018 EN 33 33 19 11 4 0 0 66 15 263
2018 EN-02 40 40 17 2 2 0 0 80 3 60
2018 EN-03 35 28 21 12 4 0 0 63 16 75
2018 EN-04 31 32 17 17 3 1 0 64 19 78
2018 EN-05 18 36 21 12 12 0 0 55 24 33
2017 EN 31 39 19 7 3 0 1 70 10 259
2017 EN-02 42 45 13 0 0 0 0 87 0 55
2017 EN-03 33 43 16 6 3 0 0 75 9 80
2017 EN-04 20 40 23 15 0 0 2 61 15 60
2017 EN-05 19 29 26 9 14 0 2 49 24 42
2014 EN 27 42 19 9 2 0 0 70 11 268
2014 EN-02 31 56 9 0 2 0 2 89 2 45
2014 EN-03 29 39 23 7 1 1 0 69 8 87
2014 EN-04 26 44 16 14 0 0 0 70 14 70
2014 EN-05 26 35 24 11 4 0 0 61 15 46
2014 EN-06 8 8 50 17 17 0 0 17 33 12

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 6 18 41 25 8 1 1 33 25 299
2020 EN-02 3 15 37 31 10 1 1 43 18 67
2020 EN-03 6 19 36 27 10 0 2 38 26 84
2020 EN-04 7 18 50 19 5 1 0 24 25 88
2020 EN-05 12 16 42 23 7 0 0 30 28 43
2019 EN 9 19 37 25 9 1 1 35 28 282
2019 EN-02 9 14 32 32 14 0 0 46 23 57
2019 EN-03 10 25 32 23 9 0 1 32 36 79
2019 EN-04 9 21 44 18 6 1 1 24 31 80
2019 EN-05 9 16 44 23 5 2 0 29 26 43
2018 EN 6 21 40 23 7 0 3 31 28 263
2018 EN-02 5 27 33 25 5 0 5 32 33 60
2018 EN-03 8 19 41 23 8 0 1 31 27 75
2018 EN-04 10 18 37 26 5 1 3 32 29 78
2018 EN-05 0 24 55 15 6 0 0 21 24 33
2017 EN 6 26 35 22 10 0 2 32 32 257
2017 EN-02 7 38 28 16 11 0 0 27 45 55
2017 EN-03 6 22 40 23 6 0 3 30 29 78
2017 EN-04 8 18 38 27 7 0 2 34 27 60
2017 EN-05 5 33 26 19 17 0 0 36 38 42
2014 EN 12 26 39 16 6 0 0 22 39 268
2014 EN-02 9 31 40 11 7 0 2 18 41 45
2014 EN-03 14 28 31 22 6 0 0 28 41 87
2014 EN-04 20 20 40 14 6 0 0 20 40 70
2014 EN-05 2 26 50 15 7 0 0 22 28 46
2014 EN-06 8 33 50 8 0 0 0 8 42 12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 3 11 22 36 24 3 1 62 15 298
2020 EN-02 4 6 21 28 36 3 1 67 11 67
2020 EN-03 1 10 14 40 27 5 2 73 12 84
2020 EN-04 3 11 28 38 18 1 0 57 15 87
2020 EN-05 5 23 23 40 7 2 0 48 29 43
2019 EN 4 14 21 37 20 2 1 59 19 281
2019 EN-02 5 14 12 33 30 5 0 67 20 57
2019 EN-03 6 13 21 38 19 1 1 59 20 78
2019 EN-04 3 14 26 41 14 1 1 56 17 80
2019 EN-05 5 19 26 28 21 2 0 50 24 43
2018 EN 3 13 21 37 19 3 3 60 18 261
2018 EN-02 3 10 22 47 12 2 5 63 14 60
2018 EN-03 0 19 17 35 24 4 1 62 20 75
2018 EN-04 8 13 21 30 22 4 3 56 22 77
2018 EN-05 3 9 25 44 19 0 0 63 13 32
2017 EN 6 15 21 31 21 2 4 56 22 257
2017 EN-02 11 14 22 16 24 5 7 46 29 55
2017 EN-03 5 14 18 32 26 3 3 61 20 78
2017 EN-04 3 17 25 40 12 0 3 53 21 60
2017 EN-05 5 17 19 31 24 2 2 58 22 42
2014 EN 10 21 33 22 11 3 1 34 32 268
2014 EN-02 9 24 29 22 11 2 2 35 35 45
2014 EN-03 8 22 29 22 16 3 0 39 31 87
2014 EN-04 19 11 38 20 7 4 0 28 31 70
2014 EN-05 0 26 37 26 9 0 2 36 27 46
2014 EN-06 8 33 33 25 0 0 0 25 42 12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 11 26 31 20 8 2 1 30 39 298
2020 EN-02 3 24 33 22 10 4 3 35 29 67
2020 EN-03 10 25 24 27 12 1 1 40 36 83
2020 EN-04 14 26 35 22 2 1 0 24 40 88
2020 EN-05 16 37 35 7 5 0 0 12 53 43
2019 EN 18 23 37 13 6 2 1 19 43 280
2019 EN-02 12 23 40 14 7 2 2 22 36 57
2019 EN-03 18 29 29 13 9 1 1 22 48 79
2019 EN-04 24 18 43 11 3 1 0 14 42 79
2019 EN-05 21 26 33 12 2 5 0 15 50 42
2018 EN 18 27 31 14 6 2 2 21 47 262
2018 EN-02 20 20 35 12 5 5 3 18 44 60
2018 EN-03 16 24 33 17 7 1 1 25 41 75
2018 EN-04 17 28 31 15 5 1 3 21 47 78
2018 EN-05 28 44 9 13 6 0 0 19 72 32
2017 EN 15 28 33 13 6 2 3 21 45 259
2017 EN-02 9 24 40 5 7 7 7 15 39 55
2017 EN-03 11 33 28 19 6 0 4 26 45 80
2017 EN-04 18 33 37 7 3 0 2 10 53 60
2017 EN-05 24 24 31 14 7 0 0 21 48 42
2014 EN 34 34 21 5 4 1 1 9 70 268
2014 EN-02 24 36 22 9 2 4 2 12 64 45
2014 EN-03 36 26 21 8 7 1 1 15 64 87
2014 EN-04 37 34 21 3 1 1 1 4 74 70
2014 EN-05 30 41 22 2 4 0 0 7 72 46
2014 EN-06 33 67 0 0 0 0 0 0 100 12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 4 15 30 32 17 1 1 49 20 298
2020 EN-02 1 6 24 37 31 0 0 69 7 67
2020 EN-03 2 13 27 34 20 2 1 56 16 83
2020 EN-04 5 18 35 34 7 0 1 41 23 88
2020 EN-05 9 30 37 16 7 0 0 23 40 43
2019 EN 6 13 32 33 15 1 0 48 19 280
2019 EN-02 7 0 26 47 19 0 0 67 7 57
2019 EN-03 3 17 28 31 21 1 0 52 19 78
2019 EN-04 6 15 37 28 13 1 0 41 22 79
2019 EN-05 12 21 37 21 7 2 0 29 33 43
2018 EN 6 14 34 29 14 1 2 44 21 263
2018 EN-02 2 7 28 42 18 0 3 62 9 60
2018 EN-03 5 12 41 24 15 1 1 40 18 75
2018 EN-04 3 15 38 28 13 1 1 42 18 78
2018 EN-05 21 30 21 15 12 0 0 27 52 33
2017 EN 6 14 33 29 16 0 2 46 21 256
2017 EN-02 5 5 35 34 18 0 2 54 11 55
2017 EN-03 5 10 38 25 22 0 0 47 16 77
2017 EN-04 3 15 42 33 5 0 2 39 19 60
2017 EN-05 14 33 17 17 17 0 2 34 49 42
2014 EN 7 18 33 33 9 0 0 42 24 267
2014 EN-02 0 16 33 42 9 0 0 51 16 45
2014 EN-03 5 15 33 38 9 0 0 47 20 87
2014 EN-04 12 14 34 29 10 0 1 39 26 70
2014 EN-05 7 29 27 31 7 0 0 38 36 45
2014 EN-06 17 33 42 8 0 0 0 8 50 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 12 21 27 23 14 1 2 39 34 299
2020 EN-02 7 9 24 40 16 3 0 58 17 67
2020 EN-03 8 19 26 23 20 0 4 44 28 84
2020 EN-04 13 32 28 18 8 0 1 26 45 88
2020 EN-05 21 26 33 9 7 0 5 17 49 43
2019 EN 11 23 27 21 14 4 0 37 35 280
2019 EN-02 5 18 25 31 13 7 0 47 25 55
2019 EN-03 10 20 20 24 22 4 0 47 32 79
2019 EN-04 18 24 28 19 10 1 1 29 42 80
2019 EN-05 7 35 35 14 5 5 0 20 44 43
2018 EN 13 25 26 22 10 1 3 33 39 262
2018 EN-02 5 22 28 30 7 2 7 40 29 60
2018 EN-03 14 24 23 26 12 0 1 38 38 74
2018 EN-04 14 24 29 19 8 1 4 28 41 78
2018 EN-05 21 42 24 3 9 0 0 12 64 33
2017 EN 11 27 28 21 11 0 2 32 39 257
2017 EN-02 11 22 31 25 7 0 4 34 34 55
2017 EN-03 10 28 23 21 17 0 1 38 39 78
2017 EN-04 15 23 33 23 3 2 0 27 39 60
2017 EN-05 10 43 29 10 10 0 0 19 52 42
2014 EN 16 30 30 16 5 0 2 22 47 268
2014 EN-02 11 36 22 20 7 0 4 28 49 45
2014 EN-03 15 29 31 18 5 0 2 24 45 87
2014 EN-04 20 27 31 14 6 0 1 20 48 70
2014 EN-05 17 33 30 15 2 0 2 18 51 46
2014 EN-06 17 33 33 17 0 0 0 17 50 12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 3 10 22 35 27 2 1 64 13 298
2020 EN-02 0 12 12 37 34 4 0 75 13 67
2020 EN-03 2 7 23 30 33 1 4 66 10 84
2020 EN-04 3 11 22 41 21 1 0 63 15 87
2020 EN-05 5 12 35 33 14 0 2 48 17 43
2019 EN 3 10 25 32 24 3 3 59 14 279
2019 EN-02 2 7 20 36 30 5 0 70 9 56
2019 EN-03 4 9 14 33 32 4 4 71 14 78
2019 EN-04 5 13 35 23 18 3 4 43 19 79
2019 EN-05 0 14 35 37 7 2 5 48 15 43
2018 EN 2 10 26 36 20 2 4 60 13 261
2018 EN-02 2 10 25 39 19 0 5 61 13 59
2018 EN-03 3 5 32 28 28 3 1 58 8 75
2018 EN-04 3 13 16 42 18 3 6 66 17 77
2018 EN-05 3 15 33 39 9 0 0 48 18 33
2017 EN 4 11 22 32 23 2 5 60 16 258
2017 EN-02 8 9 14 25 25 7 11 62 20 55
2017 EN-03 1 8 27 33 28 1 3 63 9 79
2017 EN-04 3 15 25 38 13 0 5 54 19 60
2017 EN-05 5 14 26 38 14 0 2 54 20 42
2014 EN 3 11 23 35 22 4 3 61 14 268
2014 EN-02 0 11 20 36 22 9 2 65 13 45
2014 EN-03 2 7 25 33 28 1 3 64 10 87
2014 EN-04 7 9 24 29 23 3 6 56 17 70
2014 EN-05 0 11 24 46 13 4 2 63 12 46
2014 EN-06 0 33 25 33 8 0 0 42 33 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 14 17 30 22 14 1 1 37 32 298
2020 EN-02 5 6 32 33 20 3 2 56 11 66
2020 EN-03 12 17 24 27 15 1 4 45 30 84
2020 EN-04 20 17 33 18 10 1 0 29 38 88
2020 EN-05 14 35 40 7 5 0 0 12 49 43
2019 EN 12 25 34 17 8 2 1 26 38 282
2019 EN-02 7 21 40 18 12 0 2 30 29 57
2019 EN-03 10 29 30 20 8 3 0 29 40 79
2019 EN-04 19 20 35 18 5 3 1 23 40 80
2019 EN-05 12 30 40 9 5 5 0 15 44 43
2018 EN 13 27 37 13 7 2 2 20 42 263
2018 EN-02 13 22 28 25 5 3 3 32 38 60
2018 EN-03 12 23 40 12 9 1 3 22 36 75
2018 EN-04 13 32 33 9 8 3 3 18 47 78
2018 EN-05 15 30 45 6 3 0 0 9 45 33
2017 EN 14 27 35 13 7 2 2 21 42 256
2017 EN-02 9 27 27 16 11 4 5 30 40 55
2017 EN-03 10 27 34 16 9 3 1 26 39 77
2017 EN-04 20 27 40 10 3 0 0 13 47 60
2017 EN-05 19 26 48 7 0 0 0 7 45 42
2014 EN 21 34 25 13 3 2 1 17 57 268
2014 EN-02 11 22 40 18 2 7 0 21 36 45
2014 EN-03 21 32 23 18 3 1 1 22 54 87
2014 EN-04 22 36 27 10 4 0 1 14 58 70
2014 EN-05 28 41 15 9 2 2 2 11 73 46
2014 EN-06 33 50 17 0 0 0 0 0 83 12

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 1 10 31 38 17 0 1 56 12 299
2020 EN-02 1 7 21 51 19 0 0 70 9 67
2020 EN-03 1 10 29 32 26 0 2 60 11 84
2020 EN-04 2 9 38 36 14 0 1 51 11 88
2020 EN-05 0 12 40 42 7 0 0 49 12 43
2019 EN 5 14 28 34 16 1 2 52 19 280
2019 EN-02 4 13 32 34 16 2 0 51 16 56
2019 EN-03 1 14 29 30 22 0 4 54 16 79
2019 EN-04 9 9 26 41 10 3 3 54 18 80
2019 EN-05 2 14 29 33 17 2 2 53 18 42
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 31 31 15 8 4 8 3 69 14 298
2020 EN-02 30 26 14 9 3 15 3 69 15 66
2020 EN-03 33 36 7 7 6 6 5 77 15 84
2020 EN-04 27 27 22 10 5 7 2 60 16 88
2020 EN-05 30 35 19 7 2 5 2 70 10 43
2019 EN 34 30 14 6 6 7 2 72 13 282
2019 EN-02 32 28 18 5 5 9 4 68 12 57
2019 EN-03 35 28 10 8 9 8 3 70 18 79
2019 EN-04 33 35 15 6 6 3 3 71 13 80
2019 EN-05 30 30 19 2 2 16 0 72 6 43
2018 EN 27 35 16 5 2 10 5 73 8 262
2018 EN-02 27 32 18 0 0 17 7 76 0 60
2018 EN-03 27 32 13 4 4 12 8 73 10 75
2018 EN-04 27 40 14 8 3 6 1 73 11 77
2018 EN-05 24 42 24 3 0 6 0 71 3 33
2017 EN 23 37 17 6 5 8 4 68 13 259
2017 EN-02 26 22 16 5 2 20 9 67 10 55
2017 EN-03 28 34 14 11 5 5 4 67 18 80
2017 EN-04 13 47 13 5 10 8 3 68 17 60
2017 EN-05 17 38 33 2 5 5 0 57 8 42
2014 EN 29 33 16 6 4 8 3 70 11 268
2014 EN-02 22 31 9 9 2 20 7 73 15 45
2014 EN-03 25 36 18 6 5 8 2 68 12 87
2014 EN-04 33 24 20 7 6 6 4 63 14 70
2014 EN-05 41 37 17 0 2 2 0 80 2 46
2014 EN-06 8 50 17 17 0 0 8 64 18 12

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 55 28 7 5 4 0 0 84 9 298
2020 EN-02 55 22 15 6 1 0 0 78 7 67
2020 EN-03 62 23 5 6 5 0 0 85 11 84
2020 EN-04 46 37 6 5 6 1 0 84 10 87
2020 EN-05 53 30 7 7 2 0 0 84 9 43
2019 EN 51 31 9 6 4 0 0 82 10 282
2019 EN-02 47 37 9 4 4 0 0 84 7 57
2019 EN-03 53 29 6 5 5 1 0 83 10 79
2019 EN-04 44 28 14 10 5 0 0 71 15 80
2019 EN-05 51 40 5 2 2 0 0 91 5 43
2018 EN 50 32 9 5 2 1 0 83 8 262
2018 EN-02 45 35 13 5 0 2 0 81 5 60
2018 EN-03 53 33 7 3 4 0 0 87 7 75
2018 EN-04 52 26 6 10 3 3 0 80 13 77
2018 EN-05 45 39 12 3 0 0 0 85 3 33
2017 EN 47 33 10 6 3 0 0 81 9 259
2017 EN-02 42 33 16 4 4 2 0 76 7 55
2017 EN-03 46 31 9 8 5 0 1 78 13 80
2017 EN-04 43 35 8 10 3 0 0 78 13 60
2017 EN-05 45 43 7 2 2 0 0 88 5 42
2014 EN 47 37 7 6 3 1 0 84 9 268
2014 EN-02 44 31 13 7 0 2 2 79 7 45
2014 EN-03 47 37 6 8 2 0 0 84 10 87
2014 EN-04 43 37 6 7 6 1 0 81 13 70
2014 EN-05 50 41 7 2 0 0 0 91 2 46
2014 EN-06 50 33 8 0 8 0 0 83 8 12

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 59 31 4 4 2 0 0 90 6 297
2020 EN-02 58 33 3 3 1 1 0 92 5 67
2020 EN-03 66 22 4 5 4 0 0 88 8 83
2020 EN-04 51 38 5 5 2 0 0 89 7 87
2020 EN-05 56 33 7 5 0 0 0 88 5 43
2019 EN 60 28 7 3 1 0 0 89 4 281
2019 EN-02 57 36 5 2 0 0 0 93 2 56
2019 EN-03 65 27 5 1 3 0 0 91 4 79
2019 EN-04 55 28 11 6 0 0 0 83 6 80
2019 EN-05 58 30 7 2 2 0 0 88 5 43
2018 EN 57 33 4 2 2 0 0 92 4 261
2018 EN-02 58 33 5 2 2 0 0 92 3 60
2018 EN-03 60 36 3 1 0 0 0 96 1 75
2018 EN-04 56 32 4 4 3 1 0 89 7 77
2018 EN-05 56 34 6 3 0 0 0 91 3 32
2017 EN 53 37 3 3 3 0 0 90 7 259
2017 EN-02 55 40 4 2 0 0 0 95 2 55
2017 EN-03 51 38 4 5 3 0 0 89 8 80
2017 EN-04 52 33 5 5 5 0 0 85 10 60
2017 EN-05 43 45 2 2 7 0 0 88 10 42
2014 EN 46 42 6 5 1 0 0 88 6 268
2014 EN-02 38 49 7 4 0 2 0 89 5 45
2014 EN-03 52 36 7 3 2 0 0 87 6 87
2014 EN-04 38 44 6 10 1 0 0 83 11 70
2014 EN-05 50 41 4 4 0 0 0 91 4 46
2014 EN-06 33 67 0 0 0 0 0 100 0 12

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 56 32 7 3 1 0 0 89 4 295
2020 EN-02 48 34 12 1 1 1 1 85 3 67
2020 EN-03 59 32 4 5 0 0 0 91 5 81
2020 EN-04 53 33 8 2 3 0 0 86 6 88
2020 EN-05 62 29 7 2 0 0 0 90 2 42
2019 EN 53 32 9 5 1 1 0 85 6 282
2019 EN-02 47 39 7 4 2 2 0 88 5 57
2019 EN-03 58 27 10 4 0 1 0 86 4 79
2019 EN-04 46 35 11 8 0 0 0 81 8 80
2019 EN-05 49 33 9 7 2 0 0 81 9 43
2018 EN 46 41 9 2 1 1 0 88 3 262
2018 EN-02 42 43 12 3 0 0 0 85 3 60
2018 EN-03 51 44 3 1 0 1 0 96 1 75
2018 EN-04 45 38 12 1 3 1 0 84 4 77
2018 EN-05 45 42 12 0 0 0 0 88 0 33

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 55 21 6 4 2 9 3 86 7 296
2020 EN-02 43 22 9 6 1 13 4 80 9 67
2020 EN-03 57 19 6 6 1 8 2 85 8 84
2020 EN-04 53 24 7 2 3 8 1 86 6 86
2020 EN-05 67 12 5 0 2 10 5 92 3 42
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 55 29 7 5 2 1 1 86 6 299
2020 EN-02 43 30 12 10 1 0 3 75 12 67
2020 EN-03 57 30 5 5 2 0 1 88 7 84
2020 EN-04 57 31 7 2 2 1 0 89 5 88
2020 EN-05 63 30 7 0 0 0 0 93 0 43
2019 EN 57 23 12 5 1 1 0 81 7 279
2019 EN-02 46 19 19 11 2 2 2 67 13 57
2019 EN-03 56 23 12 8 1 0 0 79 9 78
2019 EN-04 55 29 13 1 3 0 0 84 4 80
2019 EN-05 67 24 10 0 0 0 0 90 0 42

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 43 30 16 7 4 0 0 73 11 298
2020 EN-02 42 33 15 9 1 0 0 75 10 67
2020 EN-03 52 28 10 5 6 0 0 80 11 83
2020 EN-04 35 33 20 6 5 1 0 69 10 88
2020 EN-05 44 21 23 12 0 0 0 65 12 43
2019 EN 40 34 11 7 6 1 0 75 14 281
2019 EN-02 37 37 9 9 7 0 2 75 16 57
2019 EN-03 42 34 9 9 5 1 0 77 14 79
2019 EN-04 37 35 18 4 6 0 0 72 10 79
2019 EN-05 42 33 7 12 5 2 0 76 17 43
2018 EN 40 38 10 8 3 0 0 78 11 262
2018 EN-02 33 47 13 7 0 0 0 80 7 60
2018 EN-03 48 37 8 4 1 0 1 86 5 75
2018 EN-04 40 32 6 14 5 1 0 74 20 77
2018 EN-05 27 42 21 6 3 0 0 70 9 33
2017 EN 36 45 10 7 2 0 0 81 9 258
2017 EN-02 29 51 11 7 2 0 0 80 9 55
2017 EN-03 35 48 11 5 1 0 0 83 6 80
2017 EN-04 40 42 3 10 5 0 0 82 15 60
2017 EN-05 33 40 14 7 2 0 2 76 10 42
2014 EN 34 41 15 6 4 0 0 75 10 268
2014 EN-02 20 60 13 2 4 0 0 80 7 45
2014 EN-03 29 46 13 8 5 0 0 75 13 87
2014 EN-04 30 36 24 7 3 0 0 66 10 70
2014 EN-05 57 26 11 4 2 0 0 83 7 46
2014 EN-06 50 33 8 0 8 0 0 83 8 12

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 52 24 12 4 5 1 1 78 10 298
2020 EN-02 49 25 15 6 3 0 1 76 9 67
2020 EN-03 58 17 12 5 7 1 0 76 12 83
2020 EN-04 48 31 9 2 7 2 1 81 9 88
2020 EN-05 51 23 19 5 0 2 0 76 5 43

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 53 28 11 4 3 1 0 82 7 299
2020 EN-02 46 33 13 3 1 3 0 82 5 67
2020 EN-03 61 24 6 5 4 1 0 86 8 84
2020 EN-04 50 30 13 3 3 1 0 80 7 88
2020 EN-05 49 30 16 2 2 0 0 79 5 43
2019 EN 46 35 9 6 4 0 0 81 10 280
2019 EN-02 42 35 11 5 4 2 2 80 9 57
2019 EN-03 48 30 6 9 6 0 0 78 16 77
2019 EN-04 43 36 13 4 5 0 0 79 9 80
2019 EN-05 44 44 9 2 0 0 0 88 2 43
2018 EN 47 35 10 3 3 1 0 83 7 263
2018 EN-02 53 33 10 3 0 0 0 87 3 60
2018 EN-03 55 29 8 4 1 1 1 86 5 75
2018 EN-04 38 40 9 4 8 1 0 79 12 78
2018 EN-05 33 52 12 3 0 0 0 85 3 33
2017 EN 44 37 10 6 3 0 0 81 9 258
2017 EN-02 49 36 9 5 0 0 0 86 5 55
2017 EN-03 43 35 13 5 4 0 0 78 9 79
2017 EN-04 37 43 5 8 7 0 0 80 15 60
2017 EN-05 38 36 17 7 2 0 0 74 10 42
2014 EN 41 38 12 6 2 0 0 79 9 268
2014 EN-02 38 47 9 4 2 0 0 84 7 45
2014 EN-03 40 36 11 9 3 0 0 76 13 87
2014 EN-04 29 47 16 6 3 0 0 76 9 70
2014 EN-05 57 24 17 2 0 0 0 80 2 46
2014 EN-06 50 42 0 8 0 0 0 92 8 12

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 47 53 298
2020 EN-02 42 58 67
2020 EN-03 54 46 84
2020 EN-04 47 53 87
2020 EN-05 42 58 43

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 64 19 4 2 0 6 5 93 2 298
2020 EN-02 61 18 3 0 0 7 10 96 0 67
2020 EN-03 67 15 4 2 0 8 4 93 3 84
2020 EN-04 63 19 7 3 0 5 3 89 4 88
2020 EN-05 65 26 2 0 0 2 5 98 0 43

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 61 21 9 5 4 0 0 82 9 298
2020 EN-02 63 21 12 3 1 0 0 84 4 67
2020 EN-03 68 17 6 6 4 0 0 85 10 84
2020 EN-04 54 25 11 5 5 0 0 79 9 87
2020 EN-05 56 26 7 9 2 0 0 81 12 43
2019 EN 52 30 7 7 3 0 0 82 10 282
2019 EN-02 51 37 5 4 4 0 0 88 7 57
2019 EN-03 56 25 5 10 4 0 0 81 14 79
2019 EN-04 50 28 9 10 4 0 0 78 14 80
2019 EN-05 51 35 12 2 0 0 0 86 2 43
2018 EN 49 32 8 6 4 0 0 81 11 262
2018 EN-02 53 30 13 2 2 0 0 83 3 60
2018 EN-03 50 34 5 9 1 0 0 84 11 74
2018 EN-04 45 32 6 6 9 1 0 78 16 78
2018 EN-05 52 30 6 9 3 0 0 82 12 33
2017 EN 50 29 10 8 3 0 0 78 12 259
2017 EN-02 49 33 9 9 0 0 0 82 9 55
2017 EN-03 49 24 13 11 4 0 0 73 15 80
2017 EN-04 53 25 5 8 8 0 0 78 17 60
2017 EN-05 38 38 17 7 0 0 0 76 7 42
2014 EN 46 31 12 7 3 0 0 78 10 268
2014 EN-02 40 36 18 4 2 0 0 76 7 45
2014 EN-03 44 34 8 9 3 1 0 79 13 87
2014 EN-04 41 34 13 9 3 0 0 76 12 70
2014 EN-05 61 20 15 4 0 0 0 80 4 46
2014 EN-06 50 25 17 0 8 0 0 75 8 12
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 41 32 8 3 4 12 0 83 8 299
2020 EN-02 48 19 7 1 3 21 0 85 6 67
2020 EN-03 40 31 7 2 6 13 0 82 10 84
2020 EN-04 42 32 8 5 3 10 0 82 9 88
2020 EN-05 33 49 14 2 0 2 0 83 2 43
2019 EN 32 34 16 6 3 9 0 73 10 282
2019 EN-02 35 37 11 9 0 9 0 79 10 57
2019 EN-03 34 23 23 6 5 9 0 63 13 79
2019 EN-04 23 36 18 6 4 14 0 68 12 80
2019 EN-05 30 49 14 2 2 2 0 81 5 43
2018 EN 31 31 18 5 5 10 0 69 11 260
2018 EN-02 30 30 20 2 3 15 0 71 6 60
2018 EN-03 30 30 14 5 4 16 0 72 11 73
2018 EN-04 23 34 21 10 5 6 0 61 17 77
2018 EN-05 39 30 21 3 6 0 0 70 9 33
2017 EN 27 37 16 9 2 10 0 70 12 259
2017 EN-02 27 29 9 20 0 13 2 66 24 55
2017 EN-03 23 41 16 5 5 10 0 71 11 80
2017 EN-04 25 37 15 8 0 15 0 73 10 60
2017 EN-05 26 38 26 7 0 2 0 66 7 42
2014 EN 23 35 20 7 4 11 0 65 13 268
2014 EN-02 13 38 18 11 2 18 0 62 16 45
2014 EN-03 31 29 17 3 3 16 0 71 8 87
2014 EN-04 13 41 20 10 6 9 1 60 18 70
2014 EN-05 33 28 26 7 4 2 0 62 11 46
2014 EN-06 17 50 8 17 0 8 0 73 18 12

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 38 35 13 6 5 2 0 75 11 299
2020 EN-02 45 27 13 4 3 7 0 77 8 67
2020 EN-03 37 32 15 8 5 2 0 71 13 84
2020 EN-04 41 36 11 5 7 0 0 77 11 88
2020 EN-05 23 49 16 7 5 0 0 72 12 43
2019 EN 28 35 22 8 5 2 0 64 13 282
2019 EN-02 32 33 23 7 5 0 0 65 12 57
2019 EN-03 32 29 20 11 6 1 0 62 18 79
2019 EN-04 21 34 28 6 5 6 0 59 12 80
2019 EN-05 19 49 19 7 5 2 0 69 12 43
2018 EN 27 33 21 9 5 4 0 63 15 261
2018 EN-02 22 42 22 5 5 5 0 67 11 60
2018 EN-03 31 31 16 11 5 5 0 66 17 74
2018 EN-04 21 35 22 14 5 4 0 57 20 78
2018 EN-05 33 24 30 6 6 0 0 58 12 33
2017 EN 24 38 20 8 7 2 0 63 16 259
2017 EN-02 24 34 20 9 13 0 0 58 22 55
2017 EN-03 16 45 20 5 8 5 1 65 13 80
2017 EN-04 22 32 23 15 5 3 0 55 21 60
2017 EN-05 28 41 21 7 2 0 0 69 10 42
2014 EN 20 25 25 20 7 1 0 46 28 268
2014 EN-02 13 18 36 24 4 4 0 33 30 45
2014 EN-03 25 24 25 15 9 1 0 50 24 87
2014 EN-04 14 34 19 21 10 1 0 49 32 70
2014 EN-05 30 20 24 22 4 0 0 50 26 46
2014 EN-06 8 42 17 33 0 0 0 50 33 12

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 27 37 14 12 4 6 0 69 17 299
2020 EN-02 31 34 9 9 3 13 0 76 14 67
2020 EN-03 27 35 14 12 4 8 0 68 17 84
2020 EN-04 28 34 17 13 6 2 0 64 19 88
2020 EN-05 16 47 16 14 5 2 0 64 19 43
2019 EN 22 30 22 15 5 6 0 55 21 281
2019 EN-02 21 37 28 5 5 4 0 60 11 57
2019 EN-03 27 24 20 15 6 8 0 55 23 79
2019 EN-04 19 26 19 24 4 9 0 49 30 80
2019 EN-05 12 43 26 12 5 2 0 56 17 42
2018 EN 18 33 24 13 6 6 0 54 21 262
2018 EN-02 13 35 30 7 5 10 0 54 13 60
2018 EN-03 26 27 22 14 4 8 0 57 19 74
2018 EN-04 13 35 21 15 12 5 0 50 28 78
2018 EN-05 15 36 24 21 3 0 0 52 24 33
2017 EN 12 40 22 12 6 7 0 57 19 259
2017 EN-02 14 36 13 16 9 11 0 57 29 55
2017 EN-03 11 41 21 8 9 9 1 58 18 80
2017 EN-04 8 40 25 17 5 5 0 51 23 60
2017 EN-05 9 43 31 10 2 5 0 55 13 42
2014 EN 13 24 28 20 10 5 0 39 32 268
2014 EN-02 11 18 22 29 11 9 0 32 44 45
2014 EN-03 20 22 24 17 9 8 0 45 29 87
2014 EN-04 7 26 31 17 16 3 0 34 34 70
2014 EN-05 15 28 30 20 4 2 0 44 24 46
2014 EN-06 0 42 25 33 0 0 0 42 33 12

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 28 45 12 9 5 1 0 74 14 297
2020 EN-02 35 44 11 6 3 2 0 80 9 66
2020 EN-03 32 45 7 6 7 2 0 79 13 84
2020 EN-04 25 41 14 13 7 0 0 67 20 87
2020 EN-05 14 49 23 9 5 0 0 63 14 43
2019 EN 20 31 20 17 7 4 0 54 25 282
2019 EN-02 25 33 23 7 12 0 0 58 19 57
2019 EN-03 20 27 16 20 9 8 0 51 32 79
2019 EN-04 14 30 18 25 6 8 0 47 34 80
2019 EN-05 12 47 26 12 5 0 0 58 16 43
2018 EN 14 37 21 19 5 3 0 53 25 262
2018 EN-02 8 45 23 18 2 3 0 55 21 60
2018 EN-03 19 28 20 22 5 5 0 50 29 74
2018 EN-04 10 40 21 18 8 4 0 52 27 78
2018 EN-05 15 39 21 18 6 0 0 55 24 33
2017 EN 16 38 24 15 5 2 0 55 21 259
2017 EN-02 14 33 27 18 6 2 0 48 24 55
2017 EN-03 11 39 24 13 10 4 0 52 23 80
2017 EN-04 7 42 27 18 3 3 0 50 22 60
2017 EN-05 26 29 21 21 2 0 0 55 24 42
2014 EN 13 29 27 22 6 2 0 44 29 268
2014 EN-02 9 29 31 24 4 2 0 39 30 45
2014 EN-03 20 22 29 18 8 2 1 43 27 87
2014 EN-04 7 34 23 24 10 1 0 42 35 70
2014 EN-05 17 33 24 22 2 2 0 51 24 46
2014 EN-06 8 42 25 25 0 0 0 50 25 12

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 47 26 13 5 2 6 2 79 7 299
2020 EN-02 55 24 10 4 0 4 1 84 5 67
2020 EN-03 43 25 12 5 1 11 4 79 7 84
2020 EN-04 45 26 17 5 2 3 1 75 7 88
2020 EN-05 42 33 9 9 5 2 0 76 14 43
2019 EN 46 24 17 4 4 5 0 73 9 281
2019 EN-02 47 18 18 2 7 9 0 71 10 57
2019 EN-03 43 25 16 4 6 5 0 72 11 79
2019 EN-04 41 30 15 4 4 5 1 76 8 80
2019 EN-05 47 19 28 7 0 0 0 65 7 43
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 22 46 19 10 2 1 0 68 12 298
2020 EN-02 22 49 18 7 1 1 0 73 9 67
2020 EN-03 30 40 18 7 2 2 0 72 10 83
2020 EN-04 20 43 19 14 2 1 0 64 16 88
2020 EN-05 7 47 30 14 2 0 0 53 16 43
2019 EN 21 43 21 11 3 1 0 65 14 282
2019 EN-02 21 51 16 11 2 0 0 72 12 57
2019 EN-03 23 44 14 13 5 1 0 68 18 79
2019 EN-04 13 41 28 14 3 3 0 55 17 80
2019 EN-05 21 33 37 5 5 0 0 53 9 43
2018 EN 20 43 23 10 3 1 0 63 14 261
2018 EN-02 17 42 25 8 5 3 0 60 14 60
2018 EN-03 23 41 26 9 1 0 0 64 11 74
2018 EN-04 14 45 21 14 5 1 0 60 19 78
2018 EN-05 21 39 27 9 3 0 0 61 12 33
2017 EN 23 42 20 11 3 2 0 65 15 258
2017 EN-02 22 35 18 20 5 0 0 57 25 55
2017 EN-03 16 44 24 11 1 4 0 62 13 80
2017 EN-04 12 53 22 8 5 0 0 64 14 59
2017 EN-05 38 33 14 10 2 2 0 73 12 42
2014 EN 15 42 24 13 5 0 0 58 18 267
2014 EN-02 18 27 29 18 9 0 0 44 27 45
2014 EN-03 21 45 18 7 8 1 0 66 15 87
2014 EN-04 6 43 30 20 1 0 0 49 22 70
2014 EN-05 20 51 22 4 2 0 0 71 7 45
2014 EN-06 0 58 0 33 8 0 0 58 42 12

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 18 38 23 13 4 4 0 59 17 296
2020 EN-02 27 33 23 11 0 6 0 65 11 66
2020 EN-03 26 37 26 4 5 2 1 65 9 82
2020 EN-04 9 39 24 16 7 6 0 51 24 88
2020 EN-05 7 44 26 21 2 0 0 51 23 43
2019 EN 15 32 27 17 4 4 0 50 22 281
2019 EN-02 18 38 23 16 4 2 0 56 20 56
2019 EN-03 15 27 33 15 5 5 0 44 21 79
2019 EN-04 11 29 28 20 5 8 0 43 27 80
2019 EN-05 12 42 26 16 2 2 0 55 19 43

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 29 36 19 9 3 3 0 68 13 299
2020 EN-02 24 36 18 12 1 9 0 66 15 67
2020 EN-03 29 33 19 10 7 1 1 63 17 84
2020 EN-04 35 34 16 9 3 2 0 71 13 88
2020 EN-05 26 42 30 2 0 0 0 67 2 43
2019 EN 30 35 14 11 5 4 1 69 17 281
2019 EN-02 23 32 14 11 5 12 4 65 19 57
2019 EN-03 30 29 16 15 5 3 1 62 21 79
2019 EN-04 30 37 15 13 4 1 0 68 17 79
2019 EN-05 33 49 9 0 7 2 0 83 7 43
2018 EN 28 39 15 11 2 4 1 71 13 260
2018 EN-02 17 41 22 14 2 3 2 61 16 59
2018 EN-03 32 40 13 8 1 4 1 76 10 75
2018 EN-04 27 38 13 13 3 6 0 69 17 77
2018 EN-05 41 38 19 0 3 0 0 78 3 32
2017 EN 25 45 11 11 2 4 1 74 14 256
2017 EN-02 17 41 15 13 4 9 2 64 19 54
2017 EN-03 19 53 14 8 3 4 1 75 11 80
2017 EN-04 28 45 9 14 2 3 0 75 16 58
2017 EN-05 38 41 5 14 0 2 0 80 15 42
2014 EN 30 44 11 8 2 4 1 78 11 268
2014 EN-02 16 44 9 18 4 7 2 66 24 45
2014 EN-03 32 41 10 8 5 3 0 76 13 87
2014 EN-04 34 44 13 7 0 1 0 80 7 70
2014 EN-05 35 41 7 4 0 9 4 88 5 46
2014 EN-06 25 75 0 0 0 0 0 100 0 12

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 35 40 17 5 2 1 0 75 7 298
2020 EN-02 34 42 16 4 1 1 0 77 6 67
2020 EN-03 40 40 12 5 2 1 0 80 7 83
2020 EN-04 32 35 22 9 1 1 0 68 10 88
2020 EN-05 30 40 26 2 2 0 0 70 5 43
2019 EN 34 37 20 5 2 1 0 72 7 282
2019 EN-02 30 39 18 9 2 4 0 71 11 57
2019 EN-03 35 33 23 4 4 1 0 69 8 79
2019 EN-04 34 36 23 6 1 0 0 70 8 80
2019 EN-05 33 49 14 2 0 2 0 83 2 43
2018 EN 33 37 21 6 0 2 0 73 6 262
2018 EN-02 23 52 17 3 0 5 0 79 4 60
2018 EN-03 38 36 16 7 0 1 1 76 7 74
2018 EN-04 26 40 22 10 0 3 0 67 11 78
2018 EN-05 52 21 24 0 3 0 0 73 3 33

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 28 24 15 9 8 12 2 61 20 297
2020 EN-02 25 27 13 12 4 16 1 64 20 67
2020 EN-03 28 23 16 12 10 11 1 58 25 83
2020 EN-04 28 29 11 5 14 11 2 65 21 87
2020 EN-05 35 16 21 7 2 12 7 63 11 43
2019 EN 24 18 21 10 9 15 2 52 23 282
2019 EN-02 23 26 23 11 9 9 0 54 21 57
2019 EN-03 24 22 13 10 10 18 4 58 26 79
2019 EN-04 20 9 26 10 11 23 1 38 28 80
2019 EN-05 23 21 23 9 5 14 5 54 17 43
2018 EN 19 27 21 11 9 13 1 53 23 263
2018 EN-02 10 35 25 7 3 20 0 56 13 60
2018 EN-03 25 21 15 12 12 13 1 55 28 75
2018 EN-04 13 26 26 12 9 14 1 45 24 78
2018 EN-05 24 30 18 9 15 3 0 56 25 33
2017 EN 16 29 17 11 9 15 3 55 24 258
2017 EN-02 13 29 14 9 11 18 5 54 27 55
2017 EN-03 14 31 14 11 10 16 4 56 27 80
2017 EN-04 12 34 12 12 10 20 0 57 28 59
2017 EN-05 17 19 31 14 5 12 2 42 22 42
2014 EN 15 22 24 12 9 18 1 45 25 268
2014 EN-02 11 27 24 7 4 27 0 52 15 45
2014 EN-03 15 16 28 13 9 20 0 39 27 87
2014 EN-04 11 16 27 16 12 16 3 33 33 70
2014 EN-05 24 24 20 7 13 11 2 55 23 46
2014 EN-06 8 50 17 17 0 8 0 64 18 12

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 25 34 21 12 7 2 0 60 19 299
2020 EN-02 27 36 15 12 6 4 0 66 19 67
2020 EN-03 29 31 20 12 8 0 0 60 20 84
2020 EN-04 17 38 23 11 9 2 0 56 21 88
2020 EN-05 26 33 28 12 2 0 0 58 14 43
2019 EN 20 33 21 15 9 1 0 54 25 282
2019 EN-02 16 30 25 18 11 2 0 46 29 57
2019 EN-03 24 28 15 15 15 3 0 53 31 79
2019 EN-04 14 40 23 16 6 1 0 54 23 80
2019 EN-05 19 33 30 9 7 0 2 52 17 43
2018 EN 20 32 19 15 12 2 0 53 28 262
2018 EN-02 18 37 17 20 7 2 0 56 27 60
2018 EN-03 27 20 25 15 13 0 0 47 28 75
2018 EN-04 12 36 18 14 13 6 0 51 29 77
2018 EN-05 21 33 9 18 18 0 0 55 36 33
2017 EN 20 37 20 15 6 3 0 58 21 259
2017 EN-02 16 40 16 20 4 4 0 58 25 55
2017 EN-03 25 33 18 14 10 1 0 58 24 80
2017 EN-04 15 37 25 13 3 7 0 55 18 60
2017 EN-05 14 33 24 19 7 2 0 49 27 42
2014 EN 18 27 21 21 11 2 0 46 32 268
2014 EN-02 16 36 16 22 7 4 0 53 30 45
2014 EN-03 17 24 25 23 8 2 0 42 32 87
2014 EN-04 11 29 13 24 22 1 0 40 46 70
2014 EN-05 26 24 30 11 9 0 0 50 20 46
2014 EN-06 33 25 33 0 8 0 0 58 8 12

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 16 31 17 20 12 3 2 49 33 299
2020 EN-02 12 34 18 22 9 4 0 48 33 67
2020 EN-03 15 30 13 25 14 1 1 46 40 84
2020 EN-04 14 30 18 20 14 3 1 45 36 88
2020 EN-05 21 30 23 9 9 2 5 55 20 43
2019 EN 19 26 17 16 16 4 2 48 34 282
2019 EN-02 16 21 21 23 12 5 2 40 38 57
2019 EN-03 20 25 14 14 22 5 0 48 37 79
2019 EN-04 14 26 23 15 15 4 4 43 32 80
2019 EN-05 19 35 12 16 14 2 2 56 32 43
2018 EN 13 29 15 21 19 2 2 44 41 262
2018 EN-02 10 22 22 28 13 3 2 33 44 60
2018 EN-03 16 31 15 16 20 1 1 48 37 75
2018 EN-04 10 29 12 21 24 3 1 41 47 78
2018 EN-05 16 34 16 19 13 0 3 52 32 32
2017 EN 15 23 17 25 16 2 2 40 43 259
2017 EN-02 16 20 14 27 20 2 0 37 48 55
2017 EN-03 11 21 23 23 21 1 0 33 44 80
2017 EN-04 15 22 10 32 15 5 2 39 50 60
2017 EN-05 12 24 21 26 7 0 10 39 37 42
2014 EN 11 19 19 23 25 2 3 31 50 268
2014 EN-02 4 22 13 36 18 4 2 29 57 45
2014 EN-03 13 14 18 31 24 0 0 26 55 87
2014 EN-04 6 21 16 17 36 4 0 28 55 70
2014 EN-05 20 17 22 11 22 0 9 40 36 46
2014 EN-06 17 33 17 8 8 0 17 60 20 12

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 58 20 12 4 4 0 2 79 9 299
2020 EN-02 70 18 4 0 4 1 1 91 5 67
2020 EN-03 61 19 12 5 2 0 1 81 7 84
2020 EN-04 51 24 16 5 3 0 1 76 8 88
2020 EN-05 47 16 12 9 9 0 7 68 20 43
2019 EN 58 22 10 3 2 2 3 84 5 282
2019 EN-02 70 14 7 2 2 0 5 89 4 57
2019 EN-03 59 24 10 3 0 3 1 87 3 79
2019 EN-04 50 29 10 4 3 1 4 83 7 80
2019 EN-05 53 23 12 0 5 2 5 83 5 43

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 52 28 10 5 2 0 2 82 7 299
2020 EN-02 52 30 9 4 1 1 1 85 6 67
2020 EN-03 56 26 11 5 0 0 2 84 5 84
2020 EN-04 44 32 10 8 3 0 2 78 12 88
2020 EN-05 53 21 16 2 2 0 5 78 5 43
2019 EN 46 25 17 4 3 2 4 75 8 281
2019 EN-02 46 25 16 4 5 2 2 74 9 56
2019 EN-03 43 24 18 9 1 4 1 71 11 79
2019 EN-04 36 25 24 1 4 3 8 68 6 80
2019 EN-05 51 28 9 2 2 2 5 85 5 43

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 83 6 2 3 2 3 2 94 5 298
2020 EN-02 87 4 0 3 0 4 1 97 3 67
2020 EN-03 83 7 2 1 4 0 2 93 5 83
2020 EN-04 83 6 1 2 2 5 1 94 5 88
2020 EN-05 74 7 2 5 0 7 5 92 5 43
2019 EN 76 9 3 1 2 5 4 93 3 280
2019 EN-02 75 12 2 0 0 5 5 98 0 57
2019 EN-03 74 9 3 3 4 6 1 90 7 78
2019 EN-04 75 4 5 0 4 8 5 90 4 80
2019 EN-05 76 17 0 0 0 2 5 100 0 42

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 80 8 3 1 1 1 6 94 3 299
2020 EN-02 79 13 1 0 0 1 4 98 0 67
2020 EN-03 83 7 4 1 1 0 4 94 2 84
2020 EN-04 75 8 2 2 3 1 8 91 6 88
2020 EN-05 79 2 7 0 0 2 9 92 0 43
2019 EN 82 5 2 1 0 3 6 96 1 281
2019 EN-02 79 11 0 0 0 2 9 100 0 57
2019 EN-03 86 3 3 1 1 4 3 95 3 79
2019 EN-04 80 3 4 1 0 4 9 94 1 79
2019 EN-05 79 9 0 0 0 5 7 100 0 43

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 26 46 17 5 2 4 0 75 7 298
2020 EN-02 24 45 17 8 0 6 0 74 8 66
2020 EN-03 30 44 18 2 4 2 0 76 6 84
2020 EN-04 19 53 16 3 3 5 0 76 7 88
2020 EN-05 30 35 26 7 0 2 0 67 7 43
2019 EN 25 46 17 6 3 2 0 73 9 281
2019 EN-02 27 48 14 7 2 2 0 76 9 56
2019 EN-03 23 47 19 8 4 0 0 70 11 79
2019 EN-04 18 48 20 6 4 5 0 68 11 80
2019 EN-05 26 44 19 5 2 2 2 73 7 43
2018 EN 24 44 22 5 2 3 0 70 7 263
2018 EN-02 22 48 20 3 2 5 0 74 5 60
2018 EN-03 25 41 25 7 0 1 0 68 7 75
2018 EN-04 18 44 23 8 1 6 0 66 10 78
2018 EN-05 30 42 24 0 3 0 0 73 3 33
2017 EN 22 41 21 9 2 5 0 67 12 258
2017 EN-02 13 42 18 14 2 11 0 61 18 55
2017 EN-03 18 40 25 10 3 5 0 61 13 80
2017 EN-04 22 43 15 10 2 7 2 71 13 60
2017 EN-05 38 31 29 0 2 0 0 69 2 42

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 41 40 11 3 2 3 0 83 5 298
2020 EN-02 45 33 15 3 0 4 0 81 3 67
2020 EN-03 45 41 6 4 2 2 0 88 6 83
2020 EN-04 33 48 11 3 3 1 0 82 7 88
2020 EN-05 35 37 19 5 0 5 0 76 5 43
2019 EN 41 38 14 4 2 1 0 80 6 281
2019 EN-02 47 42 5 4 0 2 0 91 4 57
2019 EN-03 37 37 15 6 5 0 0 73 11 79
2019 EN-04 34 39 22 3 3 0 0 73 5 79
2019 EN-05 40 44 12 2 0 2 0 86 2 43
2018 EN 44 40 11 1 1 3 0 87 2 257
2018 EN-02 48 40 8 0 0 3 0 91 0 60
2018 EN-03 45 43 9 1 1 0 0 88 3 75
2018 EN-04 34 39 16 3 1 7 0 78 4 74
2018 EN-05 55 32 10 0 0 3 0 90 0 31
2017 EN 39 41 12 2 2 3 0 83 4 258
2017 EN-02 41 33 13 6 2 6 0 78 8 54
2017 EN-03 38 43 10 0 5 4 1 84 5 80
2017 EN-04 33 47 13 2 2 3 0 83 3 60
2017 EN-05 38 43 19 0 0 0 0 81 0 42
2014 EN 42 43 8 3 0 4 0 88 3 268
2014 EN-02 36 51 7 0 0 7 0 93 0 45
2014 EN-03 47 34 11 3 1 2 0 84 5 87
2014 EN-04 34 50 4 4 0 7 0 91 5 70
2014 EN-05 48 37 11 0 0 4 0 89 0 46
2014 EN-06 42 50 0 8 0 0 0 92 8 12

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 41 36 12 3 1 7 0 83 4 297
2020 EN-02 35 38 12 3 0 11 2 83 3 66
2020 EN-03 51 33 5 5 1 6 0 88 6 83
2020 EN-04 35 39 16 2 2 6 0 78 5 88
2020 EN-05 35 37 21 2 0 5 0 76 2 43
2019 EN 46 33 12 3 2 4 0 82 6 280
2019 EN-02 47 37 7 7 0 2 0 86 7 57
2019 EN-03 45 29 13 0 5 8 0 81 6 78
2019 EN-04 38 35 18 3 3 4 0 76 5 79
2019 EN-05 49 40 7 2 0 2 0 90 2 43
2018 EN 44 39 8 2 0 7 0 88 3 257
2018 EN-02 47 36 5 2 0 8 2 92 2 59
2018 EN-03 49 39 7 3 0 3 0 90 3 74
2018 EN-04 35 39 13 3 1 9 0 81 4 75
2018 EN-05 47 34 6 3 0 9 0 90 3 32
2017 EN 35 38 15 3 2 7 0 78 5 258
2017 EN-02 22 49 13 5 0 11 0 79 6 55
2017 EN-03 38 33 16 3 3 8 1 77 5 80
2017 EN-04 30 44 15 3 2 5 0 79 5 59
2017 EN-05 38 29 21 2 2 7 0 72 5 42
2014 EN 35 41 11 3 2 8 0 83 5 268
2014 EN-02 29 38 16 4 0 13 0 77 5 45
2014 EN-03 36 40 9 5 2 8 0 83 8 87
2014 EN-04 30 43 11 4 3 9 0 80 8 70
2014 EN-05 46 37 11 0 0 7 0 88 0 46
2014 EN-06 42 58 0 0 0 0 0 100 0 12

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 35 29 19 2 1 12 1 74 4 299
2020 EN-02 30 33 19 1 3 10 3 72 5 67
2020 EN-03 39 30 17 4 0 10 1 77 4 84
2020 EN-04 33 28 20 2 2 14 0 71 5 88
2020 EN-05 35 26 19 2 0 19 0 74 3 43

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 45 32 10 4 2 5 2 83 6 298
2020 EN-02 37 37 10 1 0 7 6 86 2 67
2020 EN-03 43 35 8 5 4 4 1 82 9 83
2020 EN-04 44 33 10 5 2 6 0 82 7 88
2020 EN-05 56 21 14 0 0 5 5 85 0 43

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 59 30 6 2 1 1 0 90 3 298
2020 EN-02 58 33 7 0 0 1 0 92 0 67
2020 EN-03 64 25 4 4 2 1 0 90 6 83
2020 EN-04 55 34 7 1 2 1 0 90 3 88
2020 EN-05 58 28 12 0 0 0 2 88 0 43
2019 EN 54 35 6 3 1 1 0 90 4 282
2019 EN-02 56 35 5 4 0 0 0 91 4 57
2019 EN-03 49 37 8 4 3 0 0 86 6 79
2019 EN-04 48 41 5 5 0 1 0 90 5 80
2019 EN-05 60 33 5 0 0 2 0 95 0 43
2018 EN 52 36 10 2 0 0 0 88 2 258
2018 EN-02 55 38 7 0 0 0 0 93 0 60
2018 EN-03 49 40 8 3 0 0 0 89 3 75
2018 EN-04 49 35 12 1 1 1 0 85 3 74
2018 EN-05 53 31 16 0 0 0 0 84 0 32
2017 EN 49 39 10 1 1 0 0 88 2 259
2017 EN-02 43 42 15 0 0 0 0 85 0 55
2017 EN-03 46 40 11 0 3 0 0 86 3 80
2017 EN-04 45 40 12 3 0 0 0 85 3 60
2017 EN-05 52 41 7 0 0 0 0 93 0 42
2014 EN 42 42 11 2 2 1 0 85 5 268
2014 EN-02 42 38 16 2 0 2 0 82 2 45
2014 EN-03 46 43 9 1 1 0 0 89 2 87
2014 EN-04 33 49 9 3 6 1 0 83 9 70
2014 EN-05 43 39 13 2 2 0 0 83 4 46
2014 EN-06 58 33 0 8 0 0 0 92 8 12

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 50 32 11 6 1 0 0 82 6 298
2020 EN-02 52 31 12 3 1 0 0 84 4 67
2020 EN-03 52 28 13 5 1 1 0 80 6 83
2020 EN-04 47 36 8 9 0 0 0 83 9 88
2020 EN-05 40 42 12 7 0 0 0 81 7 43
2019 EN 43 35 11 8 3 0 0 78 11 280
2019 EN-02 46 40 5 7 2 0 0 86 9 57
2019 EN-03 41 27 17 12 4 0 0 68 15 78
2019 EN-04 35 46 9 6 3 1 0 82 9 80
2019 EN-05 44 33 16 5 2 0 0 77 7 43
2018 EN 43 35 17 3 1 1 0 78 4 259
2018 EN-02 50 30 18 2 0 0 0 80 2 60
2018 EN-03 48 35 11 4 1 1 0 84 5 75
2018 EN-04 32 41 21 3 1 1 0 74 4 75
2018 EN-05 44 28 22 6 0 0 0 72 6 32
2017 EN 41 35 17 7 1 0 0 76 7 258
2017 EN-02 33 36 22 9 0 0 0 69 9 55
2017 EN-03 42 32 18 6 1 1 0 74 8 79
2017 EN-04 30 42 18 8 2 0 0 72 10 60
2017 EN-05 50 36 10 5 0 0 0 86 5 42
2014 EN 23 41 23 10 3 0 0 64 13 268
2014 EN-02 24 38 27 9 2 0 0 62 11 45
2014 EN-03 22 45 22 11 0 0 0 67 11 87
2014 EN-04 19 34 27 14 6 0 0 53 20 70
2014 EN-05 28 46 15 4 7 0 0 74 11 46
2014 EN-06 25 50 8 8 8 0 0 75 17 12

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 47 35 11 4 2 0 0 82 6 295
2020 EN-02 53 33 14 0 0 0 0 86 0 66
2020 EN-03 43 35 16 4 1 1 0 79 5 82
2020 EN-04 45 35 8 8 3 0 0 81 11 88
2020 EN-05 38 45 10 5 2 0 0 83 7 42
2019 EN 41 37 12 8 3 0 0 78 10 279
2019 EN-02 41 43 6 9 2 0 0 83 11 54
2019 EN-03 42 29 15 10 4 0 0 71 14 79
2019 EN-04 34 44 15 5 3 0 0 78 8 80
2019 EN-05 40 42 9 7 2 0 0 81 9 43
2018 EN 38 38 19 4 1 0 0 77 5 257
2018 EN-02 38 40 17 5 0 0 0 78 5 60
2018 EN-03 43 38 15 3 1 0 0 81 4 74
2018 EN-04 32 41 20 4 1 1 0 74 5 74
2018 EN-05 38 31 28 3 0 0 0 69 3 32
2017 EN 39 37 17 5 2 0 0 76 7 259
2017 EN-02 31 42 16 11 0 0 0 72 11 55
2017 EN-03 40 35 18 4 4 0 0 75 8 80
2017 EN-04 30 42 20 8 0 0 0 72 8 60
2017 EN-05 48 36 14 0 2 0 0 83 2 42
2014 EN 21 42 21 11 5 0 0 63 16 268
2014 EN-02 20 36 36 7 2 0 0 56 9 45
2014 EN-03 18 45 23 11 2 0 0 63 14 87
2014 EN-04 19 40 19 16 7 0 0 58 23 70
2014 EN-05 30 41 15 2 11 0 0 72 13 46
2014 EN-06 25 58 0 17 0 0 0 83 17 12

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 42 22 19 9 3 4 0 68 12 298
2020 EN-02 40 28 27 3 0 1 0 70 3 67
2020 EN-03 43 17 22 8 2 7 0 65 12 83
2020 EN-04 40 26 11 14 5 5 0 69 19 88
2020 EN-05 42 19 21 9 2 5 2 65 13 43
2019 EN 41 24 20 7 4 3 1 68 12 282
2019 EN-02 42 32 14 7 2 2 2 76 9 57
2019 EN-03 41 22 24 9 3 3 0 64 12 79
2019 EN-04 38 28 19 6 5 4 1 68 12 80
2019 EN-05 40 21 19 7 7 7 0 65 15 43
2018 EN 34 30 19 10 2 4 2 68 12 257
2018 EN-02 25 30 18 13 3 5 5 61 19 60
2018 EN-03 45 25 15 7 4 4 0 73 11 73
2018 EN-04 28 36 21 9 0 4 1 68 10 75
2018 EN-05 44 25 25 6 0 0 0 69 6 32
2017 EN 37 29 23 7 2 3 0 67 10 259
2017 EN-02 33 33 22 7 2 4 0 68 9 55
2017 EN-03 34 28 26 6 4 3 0 63 10 80
2017 EN-04 33 28 22 13 0 3 0 64 14 60
2017 EN-05 45 26 21 2 2 2 0 73 5 42
2014 EN 25 32 21 12 5 5 0 60 18 268
2014 EN-02 24 24 31 9 0 11 0 55 10 45
2014 EN-03 25 33 18 15 6 2 0 60 21 87
2014 EN-04 21 31 27 9 10 1 0 54 19 70
2014 EN-05 35 30 13 15 0 4 2 70 16 46
2014 EN-06 17 42 17 17 0 8 0 64 18 12
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 EN 16 52 33 299
2020 EN-02 10 57 33 67
2020 EN-03 12 56 32 84
2020 EN-04 19 47 34 88
2020 EN-05 26 42 33 43
2019 EN 19 51 30 282
2019 EN-02 12 40 47 57
2019 EN-03 15 51 34 79
2019 EN-04 23 56 21 80
2019 EN-05 21 51 28 43
2018 EN 16 51 33 263
2018 EN-02 18 43 38 60
2018 EN-03 9 61 29 75
2018 EN-04 15 47 37 78
2018 EN-05 30 52 18 33
2017 EN 13 55 32 258
2017 EN-02 11 56 33 55
2017 EN-03 6 55 39 80
2017 EN-04 10 63 27 59
2017 EN-05 24 48 29 42
2014 EN 15 48 38 268
2014 EN-02 16 42 42 45
2014 EN-03 13 53 34 87
2014 EN-04 24 40 36 70
2014 EN-05 4 50 46 46
2014 EN-06 17 42 42 12

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 EN 36 11 28 6 11 9 47
2020 EN-03 40 10 10 10 10 20 10
2020 EN-04 41 12 29 6 6 6 17
2020 EN-05 36 0 55 0 9 0 11
2019 EN 32 11 15 25 9 8 53
2019 EN-03 17 25 0 58 0 0 12
2019 EN-04 33 11 22 11 6 17 18
2018 EN 33 17 24 7 14 5 42
2018 EN-02 27 0 18 9 36 9 11
2018 EN-04 33 25 25 8 8 0 12
2018 EN-05 50 20 30 0 0 0 10
2017 EN 45 6 6 12 18 12 33
2017 EN-05 80 10 0 0 0 10 10
2014 EN 26 23 26 15 9999 10 39
2014 EN-03 9 27 55 9 9999 0 11
2014 EN-04 29 12 24 18 9999 18 17
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 4 96 299
2020 EN-02 0 100 67
2020 EN-04 7 93 88
2019 EN 6 94 280
2019 EN-03 8 92 77
2019 EN-06 0 100 13
2018 EN 5 95 259
2018 EN-03 7 93 72
2018 EN-04 6 94 78
2018 EN-05 0 100 32

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 45 55 11
2019 EN 47 53 17
2018 EN 38 62 13

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 47 53 17

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 11
2019 EN 0 100 17

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 11
2018 EN 0 100 13

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 11

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 11
2019 EN 0 100 17
2018 EN 0 100 13

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 53 47 17
2018 EN 46 54 13

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 46 54 13

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 35 65 17

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 53 47 17
2018 EN 46 54 13

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 11
2018 EN 0 100 13

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 11
2018 EN 0 100 13

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 11
2018 EN 0 100 13

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 47 53 17
2018 EN 38 62 13

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 17

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 71 29 17
2018 EN 38 62 13

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 11
2018 EN 0 100 13

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 11

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 11
2019 EN 0 100 17
2018 EN 0 100 13

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 11
2019 EN 0 100 17
2018 EN 0 100 13

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 17

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 17

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 29 71 17
2018 EN 46 54 13

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 29 71 17

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 11
2018 EN 0 100 13

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 11
2018 EN 0 100 13

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 17

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 11

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 0 100 13

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 47 53 17
2018 EN 62 38 13

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 11
2019 EN 0 100 17
2018 EN 0 100 13

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 55 45 11
2019 EN 29 71 17
2018 EN 38 62 13

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 17

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 18 15 15 6 2 36 8 59 15 299
2020 EN-02 21 15 13 1 1 42 6 69 6 67
2020 EN-03 17 19 10 7 5 29 14 63 21 84
2020 EN-04 16 10 20 8 1 38 7 47 16 88
2020 EN-05 14 19 16 2 2 40 7 61 9 43
2019 EN 17 14 21 4 3 31 10 53 11 282
2019 EN-02 16 18 19 5 2 26 14 56 12 57
2019 EN-03 13 11 19 5 8 33 11 43 23 79
2019 EN-04 18 10 21 5 1 38 8 50 11 80
2019 EN-05 19 16 28 0 0 30 7 56 0 43
2018 EN 17 14 19 4 3 34 10 55 11 262
2018 EN-02 17 12 20 0 0 42 10 59 0 60
2018 EN-03 13 15 15 8 4 32 13 51 22 75
2018 EN-04 16 10 25 3 5 35 6 44 13 77
2018 EN-05 24 18 18 3 0 27 9 67 5 33
2017 EN 15 19 17 3 3 33 9 60 10 259
2017 EN-02 14 11 17 0 2 38 18 58 4 55
2017 EN-03 18 18 13 3 4 38 9 65 12 80
2017 EN-04 10 22 17 3 5 38 5 56 15 60
2017 EN-05 14 19 31 10 0 19 7 45 13 42
2014 EN 13 17 15 4 2 41 8 59 12 268
2014 EN-02 11 4 18 7 0 51 9 39 17 45
2014 EN-03 14 13 13 6 0 46 9 59 13 87
2014 EN-04 7 17 19 1 7 37 11 47 17 70
2014 EN-05 20 30 15 0 0 30 4 77 0 46
2014 EN-06 17 33 0 17 0 33 0 75 25 12

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 38 34 14 3 2 8 0 79 6 298
2020 EN-02 43 31 10 1 1 12 0 85 3 67
2020 EN-03 40 33 13 7 2 5 0 76 10 83
2020 EN-04 31 43 16 2 1 6 1 79 4 88
2020 EN-05 42 21 19 0 2 16 0 75 3 43
2019 EN 37 30 16 5 3 10 0 74 8 281
2019 EN-02 42 32 7 9 0 11 0 82 10 57
2019 EN-03 36 26 15 6 9 8 0 67 17 78
2019 EN-04 28 33 20 3 1 15 1 72 4 80
2019 EN-05 40 37 16 0 0 7 0 83 0 43
2018 EN 36 34 15 4 2 8 1 77 6 261
2018 EN-02 38 40 12 0 0 8 2 87 0 60
2018 EN-03 38 27 14 11 0 9 1 73 12 74
2018 EN-04 27 36 17 3 5 12 0 72 9 77
2018 EN-05 42 33 21 0 0 3 0 78 0 33
2017 EN 32 40 17 2 2 7 0 77 4 259
2017 EN-02 25 38 26 2 0 9 0 70 2 55
2017 EN-03 31 36 18 1 4 10 0 75 6 80
2017 EN-04 25 55 12 0 5 3 0 83 5 60
2017 EN-05 38 36 19 5 0 2 0 76 5 42
2014 EN 24 39 20 3 1 13 1 72 4 268
2014 EN-02 20 36 24 0 0 20 0 69 0 45
2014 EN-03 25 41 17 3 0 11 1 76 4 87
2014 EN-04 17 39 21 6 4 13 0 64 12 70
2014 EN-05 30 35 22 0 0 11 2 75 0 46
2014 EN-06 42 50 8 0 0 0 0 92 0 12
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 4 96 299
2019 EN 5 95 281
2019 EN-03 9 91 79
2019 EN-06 0 100 13
2018 EN 3 97 262
2018 EN-04 6 94 78

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 46 54 13

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 13

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 13
2019 EN 0 100 13

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 13

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 50 50 12

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 13
2019 EN 0 100 12

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 13
2019 EN 0 100 12

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 13
2019 EN 0 100 12

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 12

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 13
2019 EN 0 100 12

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 13
2019 EN 0 100 12

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 13
2019 EN 0 100 12

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 13
2019 EN 0 100 12

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 13
2019 EN 0 100 12

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 13
2019 EN 0 100 12

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 13

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 12

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 13
2019 EN 0 100 12

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 12

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 13

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 13
2019 EN 0 100 12

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 13

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 13
2019 EN 0 100 12

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 13
2019 EN 0 100 12

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 12

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 62 38 13
2019 EN 50 50 12

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 13
2019 EN 0 100 12

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 0 100 13
2019 EN 0 100 12

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 18 13 17 3 1 43 6 61 7 296
2020 EN-02 20 14 17 2 0 44 5 65 3 66
2020 EN-03 18 15 13 4 1 38 11 64 10 82
2020 EN-04 15 11 20 3 1 43 6 51 9 88
2020 EN-05 19 12 9 2 0 56 2 72 6 43
2019 EN 18 12 21 3 3 37 7 53 10 282
2019 EN-02 16 14 18 2 0 39 12 61 4 57
2019 EN-03 16 9 18 4 8 38 8 47 21 79
2019 EN-04 11 8 29 3 3 43 5 36 10 80
2019 EN-05 21 16 23 2 0 30 7 59 4 43
2018 EN 17 15 18 2 1 41 7 60 6 262
2018 EN-02 17 15 12 0 0 48 8 73 0 60
2018 EN-03 13 13 20 5 0 39 9 51 10 75
2018 EN-04 17 9 21 1 3 47 3 51 8 77
2018 EN-05 21 24 15 3 0 27 9 71 5 33
2017 EN 13 20 19 2 2 39 5 59 7 259
2017 EN-02 11 14 15 0 2 45 13 60 4 55
2017 EN-03 14 18 23 1 4 39 3 53 9 80
2017 EN-04 8 20 17 7 0 48 0 55 13 60
2017 EN-05 14 24 21 2 0 31 7 61 4 42
2014 EN 12 16 15 2 2 46 8 60 8 268
2014 EN-02 9 24 11 4 0 44 7 68 9 45
2014 EN-03 13 13 16 0 1 48 9 59 3 87
2014 EN-04 6 10 20 4 4 47 9 35 20 70
2014 EN-05 26 11 13 2 0 41 7 71 4 46
2014 EN-06 0 50 8 0 0 33 8 86 0 12

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 38 30 15 3 1 12 0 78 5 297
2020 EN-02 41 26 15 2 2 15 0 79 4 66
2020 EN-03 39 31 12 6 0 12 0 80 7 84
2020 EN-04 33 38 15 1 2 9 1 79 4 87
2020 EN-05 42 19 19 2 2 16 0 72 6 43
2019 EN 38 27 17 4 3 12 1 74 7 280
2019 EN-02 36 34 9 4 0 16 2 85 4 56
2019 EN-03 41 20 19 6 5 9 0 67 13 79
2019 EN-04 30 23 25 3 4 14 1 63 7 79
2019 EN-05 42 33 14 0 0 9 2 84 0 43
2018 EN 37 33 17 2 1 10 1 78 3 260
2018 EN-02 41 32 12 0 0 14 2 86 0 59
2018 EN-03 40 33 12 5 0 8 1 81 6 75
2018 EN-04 29 33 20 3 3 13 0 71 6 76
2018 EN-05 36 30 27 0 0 6 0 71 0 33
2017 EN 32 36 16 2 2 11 1 78 4 258
2017 EN-02 22 40 18 0 2 14 4 75 2 55
2017 EN-03 33 34 16 3 3 11 1 76 6 80
2017 EN-04 32 38 17 3 2 8 0 76 5 60
2017 EN-05 36 34 17 0 0 12 0 81 0 41
2014 EN 25 38 14 3 1 17 1 78 5 268
2014 EN-02 20 44 9 4 0 22 0 83 6 45
2014 EN-03 30 34 16 2 1 14 2 77 4 87
2014 EN-04 14 43 13 4 3 21 1 74 9 70
2014 EN-05 37 28 20 2 0 13 0 75 3 46
2014 EN-06 17 75 8 0 0 0 0 92 0 12
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 45 31 13 5 5 0 1 77 10 296
2020 EN-02 45 30 14 8 3 0 0 76 11 66
2020 EN-03 40 35 13 4 7 0 1 76 11 83
2020 EN-04 50 26 14 3 6 0 1 77 9 88
2020 EN-05 40 38 10 7 2 0 2 80 10 42

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 40 28 20 8 4 0 0 68 12 297
2020 EN-02 42 32 20 3 3 0 0 74 6 66
2020 EN-03 35 29 16 10 10 0 1 65 20 83
2020 EN-04 40 27 23 7 3 0 0 67 10 88
2020 EN-05 42 21 21 16 0 0 0 63 16 43
2019 EN 31 30 16 9 12 1 0 62 22 282
2019 EN-02 33 33 21 4 7 2 0 68 11 57
2019 EN-03 28 34 16 11 9 0 1 63 21 79
2019 EN-04 29 30 13 10 18 1 0 59 28 80
2019 EN-05 37 21 21 12 9 0 0 58 21 43
2018 EN 23 30 20 14 13 0 1 53 27 263
2018 EN-02 18 32 22 17 12 0 0 50 28 60
2018 EN-03 21 32 24 12 11 0 0 53 23 75
2018 EN-04 24 31 15 15 14 0 0 55 29 78
2018 EN-05 27 24 18 15 9 0 6 55 26 33
2017 EN 27 27 20 13 12 0 0 55 25 259
2017 EN-02 24 20 22 24 11 0 0 43 34 55
2017 EN-03 24 26 20 15 15 0 0 50 30 80
2017 EN-04 28 35 20 7 10 0 0 63 17 60
2017 EN-05 36 36 17 7 5 0 0 71 12 42

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 18 27 25 18 11 0 1 46 29 298
2020 EN-02 21 43 21 10 4 0 0 64 15 67
2020 EN-03 23 27 29 17 4 0 1 51 20 84
2020 EN-04 15 23 25 21 16 0 0 38 37 87
2020 EN-05 14 14 21 26 23 0 2 29 50 43
2019 EN 23 29 25 13 10 0 1 52 23 280
2019 EN-02 30 39 18 7 5 0 2 70 13 57
2019 EN-03 27 29 24 10 8 0 1 57 18 78
2019 EN-04 16 20 34 15 13 1 0 37 28 79
2019 EN-05 9 33 23 21 14 0 0 42 35 43
2018 EN 18 25 30 15 11 0 0 43 26 263
2018 EN-02 25 25 35 12 3 0 0 50 15 60
2018 EN-03 15 28 29 16 11 0 1 43 27 75
2018 EN-04 18 24 24 18 14 1 0 43 32 78
2018 EN-05 9 21 33 15 21 0 0 30 36 33
2017 EN 21 28 28 14 8 0 0 49 23 258
2017 EN-02 27 29 34 7 2 0 0 57 9 55
2017 EN-03 19 33 31 9 9 0 0 51 18 80
2017 EN-04 10 33 27 22 7 0 2 44 29 60
2017 EN-05 17 17 22 24 19 0 0 34 44 41

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 32 27 24 10 6 0 1 59 16 298
2020 EN-02 48 34 13 3 1 0 0 82 4 67
2020 EN-03 37 30 23 5 4 0 2 68 9 84
2020 EN-04 22 28 28 11 10 0 0 50 22 88
2020 EN-05 17 19 31 21 10 0 2 37 32 42
2019 EN 33 31 20 8 8 0 1 64 15 279
2019 EN-02 50 29 14 4 4 0 0 79 7 56
2019 EN-03 33 35 19 6 4 0 3 70 11 78
2019 EN-04 29 25 24 10 10 1 1 55 21 80
2019 EN-05 14 40 26 7 12 0 0 55 19 42
2018 EN 23 35 23 11 6 0 2 59 18 262
2018 EN-02 33 45 10 8 2 0 2 80 10 60
2018 EN-03 22 36 27 8 4 0 3 60 13 74
2018 EN-04 21 36 24 9 8 1 1 58 17 78
2018 EN-05 15 15 33 21 15 0 0 30 36 33
2017 EN 23 33 25 14 4 0 1 57 18 257
2017 EN-02 22 42 27 9 0 0 0 64 9 55
2017 EN-03 25 38 15 15 4 0 3 65 19 79
2017 EN-04 18 35 33 10 2 0 2 54 12 60
2017 EN-05 15 20 24 27 15 0 0 34 41 41

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 23 23 21 17 13 0 2 48 30 294
2020 EN-02 36 30 14 14 6 0 0 67 20 66
2020 EN-03 30 22 18 17 7 0 5 55 26 82
2020 EN-04 15 21 26 21 17 0 0 36 38 87
2020 EN-05 7 24 24 17 26 0 2 32 44 42
2019 EN 21 29 24 10 14 1 1 51 24 280
2019 EN-02 30 23 32 7 5 2 0 55 13 56
2019 EN-03 30 25 20 10 11 0 3 57 22 79
2019 EN-04 9 33 28 10 19 1 1 42 29 80
2019 EN-05 9 37 19 19 16 0 0 47 35 43
2018 EN 16 28 26 18 11 1 0 45 29 262
2018 EN-02 17 37 25 15 7 0 0 53 22 60
2018 EN-03 18 27 30 15 9 1 0 45 25 74
2018 EN-04 21 18 26 22 13 1 0 39 35 78
2018 EN-05 3 39 15 21 21 0 0 42 42 33
2017 EN 16 25 27 20 10 0 2 42 30 259
2017 EN-02 13 24 34 22 6 0 2 37 28 55
2017 EN-03 16 26 28 14 13 0 4 44 27 80
2017 EN-04 12 28 23 25 10 0 2 41 36 60
2017 EN-05 17 21 26 29 7 0 0 38 36 42

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 43 24 15 8 5 0 5 71 13 297
2020 EN-02 63 19 9 1 1 0 6 87 3 67
2020 EN-03 50 26 11 4 2 0 7 82 6 84
2020 EN-04 37 27 20 9 6 0 1 65 15 86
2020 EN-05 21 21 21 21 12 0 5 44 34 43
2019 EN 52 26 11 4 3 0 3 81 7 282
2019 EN-02 67 21 4 0 0 0 9 96 0 57
2019 EN-03 62 25 8 1 3 0 1 88 4 79
2019 EN-04 45 34 10 6 4 1 0 80 10 80
2019 EN-05 33 23 28 7 5 0 5 59 12 43
2018 EN 44 23 15 6 6 1 5 71 13 262
2018 EN-02 65 13 7 5 2 0 8 85 7 60
2018 EN-03 51 25 11 4 4 1 4 80 8 75
2018 EN-04 31 26 19 10 9 1 4 59 20 78
2018 EN-05 25 25 22 6 16 0 6 53 23 32
2017 EN 41 26 14 10 2 0 7 72 13 257
2017 EN-02 46 24 13 4 0 0 13 81 4 54
2017 EN-03 45 31 10 6 3 0 5 80 9 80
2017 EN-04 35 28 17 12 2 2 5 68 14 60
2017 EN-05 27 22 17 22 5 0 7 53 29 41

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 31 26 23 7 12 0 1 58 20 296
2020 EN-02 42 33 15 3 6 0 1 76 9 67
2020 EN-03 32 28 21 7 11 0 1 60 19 82
2020 EN-04 28 25 26 9 11 0 0 53 21 87
2020 EN-05 21 12 30 7 26 0 5 34 34 43
2019 EN 36 30 18 8 7 1 1 67 15 282
2019 EN-02 42 28 18 7 4 2 0 71 11 57
2019 EN-03 43 32 13 6 5 0 1 76 12 79
2019 EN-04 30 30 18 11 10 1 0 61 22 80
2019 EN-05 21 40 26 7 7 0 0 60 14 43
2018 EN 34 29 18 12 7 0 0 63 19 260
2018 EN-02 51 29 12 7 2 0 0 80 8 59
2018 EN-03 32 35 19 8 7 0 0 67 15 75
2018 EN-04 25 26 19 16 13 1 0 51 29 77
2018 EN-05 28 25 19 19 9 0 0 53 28 32
2017 EN 34 29 21 8 7 0 0 63 15 259
2017 EN-02 33 33 14 13 8 0 0 65 20 55
2017 EN-03 36 30 18 11 5 0 0 66 16 80
2017 EN-04 35 27 27 3 8 0 0 62 12 60
2017 EN-05 26 24 31 7 12 0 0 50 19 42

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 35 20 17 9 9 0 9 61 21 299
2020 EN-02 52 10 6 9 6 0 16 75 18 67
2020 EN-03 36 13 20 10 13 0 8 53 25 84
2020 EN-04 25 38 20 8 5 0 5 65 13 88
2020 EN-05 33 16 19 16 14 0 2 50 31 43

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 35 35 16 10 3 0 1 71 13 298
2020 EN-02 42 37 16 4 0 0 0 79 4 67
2020 EN-03 37 27 19 11 4 0 2 66 15 84
2020 EN-04 32 36 17 9 6 0 0 68 15 87
2020 EN-05 23 47 12 14 2 0 2 71 17 43
2019 EN 28 36 24 6 5 1 0 65 10 280
2019 EN-02 38 32 20 5 4 2 0 71 9 56
2019 EN-03 20 47 20 4 6 1 1 69 10 79
2019 EN-04 21 39 28 5 8 0 0 60 13 80
2019 EN-05 24 31 36 10 0 0 0 55 10 42
2018 EN 21 41 25 6 5 1 1 63 11 259
2018 EN-02 28 43 20 2 5 0 2 73 7 60
2018 EN-03 23 42 25 4 4 1 0 67 8 73
2018 EN-04 16 37 28 8 9 1 1 54 18 76
2018 EN-05 15 45 24 12 3 0 0 61 15 33
2017 EN 27 32 29 8 3 0 1 60 11 259
2017 EN-02 24 33 33 7 0 0 4 59 8 55
2017 EN-03 20 39 25 11 4 0 1 59 15 80
2017 EN-04 28 30 32 7 3 0 0 58 10 60
2017 EN-05 26 33 29 5 7 0 0 60 12 42

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 31 30 23 10 4 0 2 63 14 299
2020 EN-02 43 28 22 6 0 0 0 72 6 67
2020 EN-03 35 30 19 8 4 0 5 68 13 84
2020 EN-04 26 33 20 16 5 0 0 59 20 88
2020 EN-05 19 30 33 7 9 0 2 50 17 43
2019 EN 27 33 26 7 5 0 1 61 12 281
2019 EN-02 32 44 14 7 2 0 2 77 9 57
2019 EN-03 27 32 30 5 4 1 1 60 9 79
2019 EN-04 24 33 23 10 10 0 1 57 20 80
2019 EN-05 17 31 40 10 2 0 0 48 12 42
2018 EN 20 32 31 10 4 0 1 53 15 259
2018 EN-02 28 20 37 10 3 0 2 49 14 60
2018 EN-03 18 38 34 7 1 0 1 57 8 73
2018 EN-04 18 28 26 16 9 1 1 47 26 76
2018 EN-05 15 39 30 12 3 0 0 55 15 33
2017 EN 26 31 25 10 7 0 0 57 17 259
2017 EN-02 20 36 24 13 8 0 0 56 20 55
2017 EN-03 25 35 26 6 6 0 1 61 13 80
2017 EN-04 25 33 22 8 12 0 0 58 20 60
2017 EN-05 26 21 29 17 7 0 0 48 24 42

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 32 35 19 7 5 0 2 68 12 299
2020 EN-02 36 39 19 6 0 0 0 75 6 67
2020 EN-03 38 32 14 5 6 0 5 74 11 84
2020 EN-04 30 36 16 9 8 0 1 67 17 88
2020 EN-05 19 30 40 2 9 0 0 49 12 43
2019 EN 29 32 23 7 7 0 1 62 15 281
2019 EN-02 35 32 18 9 7 0 0 67 16 57
2019 EN-03 24 33 28 5 8 0 3 58 13 79
2019 EN-04 26 33 25 8 9 0 0 59 16 80
2019 EN-05 21 36 29 10 5 0 0 57 14 42
2018 EN 21 34 27 10 6 0 2 56 17 259
2018 EN-02 22 37 25 8 7 0 2 59 15 60
2018 EN-03 22 32 30 7 5 0 4 56 13 73
2018 EN-04 16 37 21 16 9 1 0 53 25 76
2018 EN-05 21 30 36 9 3 0 0 52 12 33
2017 EN 25 34 21 11 7 0 2 60 18 259
2017 EN-02 18 35 16 20 7 0 4 55 28 55
2017 EN-03 25 36 18 8 11 0 3 63 19 80
2017 EN-04 20 33 32 7 7 0 2 54 14 60
2017 EN-05 29 31 19 17 5 0 0 60 21 42

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 52 27 11 5 4 0 1 80 9 297
2020 EN-02 60 25 10 3 1 0 0 85 4 67
2020 EN-03 49 29 10 6 6 0 1 78 12 84
2020 EN-04 51 24 14 6 3 0 1 76 9 86
2020 EN-05 49 33 12 2 2 0 2 83 5 43
2019 EN 48 24 16 6 5 1 0 73 11 281
2019 EN-02 54 21 19 2 4 0 0 75 5 57
2019 EN-03 41 25 19 6 6 1 1 68 13 79
2019 EN-04 48 28 9 11 5 0 0 75 16 80
2019 EN-05 50 24 19 2 2 2 0 76 5 42

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 28 28 25 12 5 0 0 57 17 299
2020 EN-02 27 36 21 12 4 0 0 63 16 67
2020 EN-03 39 25 18 8 8 0 1 65 17 84
2020 EN-04 20 28 30 16 6 0 0 49 22 88
2020 EN-05 30 28 26 14 2 0 0 58 16 43

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 29 36 23 6 6 0 0 65 12 297
2020 EN-02 37 34 24 3 1 0 0 72 4 67
2020 EN-03 35 40 19 1 4 0 1 76 5 83
2020 EN-04 22 34 24 9 9 1 0 57 19 87
2020 EN-05 19 40 26 7 9 0 0 58 16 43
2019 EN 35 31 23 9 3 0 0 66 11 280
2019 EN-02 54 19 19 5 2 0 0 74 7 57
2019 EN-03 29 41 22 5 1 0 1 71 6 78
2019 EN-04 33 30 26 6 5 0 0 63 11 80
2019 EN-05 19 36 21 19 5 0 0 55 24 42
2018 EN 28 33 24 12 2 0 1 62 14 258
2018 EN-02 32 35 25 7 0 0 2 68 7 60
2018 EN-03 29 36 27 7 1 0 0 64 8 73
2018 EN-04 21 33 19 21 3 1 1 56 25 75
2018 EN-05 33 21 27 12 6 0 0 55 18 33
2017 EN 27 36 21 10 5 0 0 64 16 258
2017 EN-02 31 38 16 9 2 2 2 72 11 55
2017 EN-03 30 35 24 5 5 0 0 66 10 79
2017 EN-04 22 43 22 5 8 0 0 65 13 60
2017 EN-05 19 31 21 21 7 0 0 50 29 42

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 55 26 14 2 3 0 1 82 4 296
2020 EN-02 59 26 14 0 2 0 0 85 2 66
2020 EN-03 57 20 11 4 5 0 4 80 9 84
2020 EN-04 51 32 13 2 1 0 1 84 3 87
2020 EN-05 51 23 21 0 5 0 0 74 5 43
2019 EN 61 19 12 5 3 0 1 81 7 280
2019 EN-02 65 18 12 2 4 0 0 82 5 57
2019 EN-03 54 19 15 6 4 0 1 74 10 78
2019 EN-04 61 23 9 5 3 0 0 84 8 80
2019 EN-05 62 12 17 7 0 0 2 76 7 42
2018 EN 59 19 13 3 2 0 3 81 6 259
2018 EN-02 57 22 17 2 3 0 0 78 5 60
2018 EN-03 60 21 10 3 4 0 3 83 7 73
2018 EN-04 63 14 13 4 0 1 4 82 4 76
2018 EN-05 55 15 18 6 0 0 6 74 6 33
2017 EN 69 16 9 3 2 0 1 86 5 259
2017 EN-02 65 15 14 4 2 0 0 80 5 55
2017 EN-03 65 13 13 4 5 0 1 78 9 80
2017 EN-04 70 18 8 2 0 0 2 90 2 60
2017 EN-05 69 26 0 5 0 0 0 95 5 42

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 34 37 17 8 3 0 0 72 11 293
2020 EN-02 32 40 15 9 2 0 2 73 11 65
2020 EN-03 37 33 23 6 1 0 0 70 7 83
2020 EN-04 38 34 16 7 5 0 0 72 12 85
2020 EN-05 33 42 9 9 7 0 0 74 16 43

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 73 17 4 1 0 1 4 94 1 295
2020 EN-02 72 22 2 0 0 0 5 98 0 65
2020 EN-03 74 12 4 2 0 1 7 94 3 84
2020 EN-04 75 15 6 0 1 0 3 93 1 87
2020 EN-05 67 19 10 2 0 2 0 88 2 42
2019 EN 84 4 5 1 1 1 4 93 2 278
2019 EN-02 84 5 5 0 0 2 4 94 0 57
2019 EN-03 86 4 4 1 1 0 4 93 3 78
2019 EN-04 86 4 1 0 3 0 6 96 3 80
2019 EN-05 69 5 17 2 0 2 5 79 3 42
2018 EN 78 11 3 1 1 1 6 95 2 258
2018 EN-02 75 18 3 0 0 0 3 97 0 60
2018 EN-03 79 8 0 3 1 0 8 96 4 73
2018 EN-04 79 7 4 0 1 3 7 94 1 75
2018 EN-05 76 9 9 0 0 0 6 90 0 33

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 82 8 3 1 1 0 4 94 3 291
2020 EN-02 86 9 2 0 0 0 3 98 0 66
2020 EN-03 78 10 4 1 1 0 6 94 3 82
2020 EN-04 84 7 2 1 2 0 4 94 4 85
2020 EN-05 80 5 7 2 2 0 2 88 5 41
2019 EN 80 9 4 2 3 0 2 92 5 280
2019 EN-02 88 5 2 4 0 0 2 95 4 56
2019 EN-03 77 10 4 3 3 0 4 91 5 78
2019 EN-04 75 10 3 3 6 1 3 88 9 80
2019 EN-05 84 9 7 0 0 0 0 93 0 43
2018 EN 81 9 3 2 2 1 2 94 4 259
2018 EN-02 83 8 3 2 0 2 2 95 2 60
2018 EN-03 82 8 1 3 1 1 3 94 4 73
2018 EN-04 79 9 3 0 5 1 3 92 5 76
2018 EN-05 88 6 3 0 0 0 3 97 0 33
2017 EN 79 11 3 3 2 0 2 92 6 259
2017 EN-02 82 11 2 2 0 0 4 96 2 55
2017 EN-03 78 6 4 5 5 0 3 86 10 80
2017 EN-04 80 13 0 3 2 0 2 95 5 60
2017 EN-05 71 19 5 2 2 0 0 90 5 42

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 66 20 8 3 1 0 1 87 4 296
2020 EN-02 70 20 5 3 2 0 2 91 5 66
2020 EN-03 65 16 12 4 0 0 4 84 4 83
2020 EN-04 69 17 7 6 1 0 0 86 7 87
2020 EN-05 63 26 9 0 2 0 0 88 2 43
2019 EN 66 21 8 2 1 0 1 89 3 282
2019 EN-02 68 23 4 2 2 0 2 93 4 57
2019 EN-03 65 19 9 4 1 0 3 86 5 79
2019 EN-04 64 28 5 1 1 0 1 92 3 80
2019 EN-05 72 9 16 2 0 0 0 81 2 43
2018 EN 60 28 7 2 1 1 1 89 3 262
2018 EN-02 62 28 8 2 0 0 0 90 2 60
2018 EN-03 60 29 4 3 3 0 1 91 5 75
2018 EN-04 61 29 6 1 0 1 1 92 1 77
2018 EN-05 55 27 9 3 0 3 3 87 3 33
2017 EN 58 29 8 3 1 0 1 87 5 259
2017 EN-02 67 22 5 4 0 0 2 91 4 55
2017 EN-03 55 30 8 4 1 0 3 87 5 80
2017 EN-04 55 32 8 2 3 0 0 87 5 60
2017 EN-05 48 31 14 7 0 0 0 79 7 42

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 71 14 8 5 1 0 1 86 6 295
2020 EN-02 77 18 3 0 0 0 2 97 0 65
2020 EN-03 71 7 7 10 1 0 4 81 11 83
2020 EN-04 74 10 9 5 2 0 0 84 7 87
2020 EN-05 56 30 14 0 0 0 0 86 0 43
2019 EN 66 19 7 4 4 0 1 85 8 280
2019 EN-02 72 16 7 4 2 0 0 88 5 57
2019 EN-03 67 18 5 5 3 0 3 87 8 79
2019 EN-04 53 23 11 4 8 0 1 77 12 79
2019 EN-05 69 24 2 5 0 0 0 93 5 42
2018 EN 57 26 8 4 3 0 1 84 7 261
2018 EN-02 77 17 3 3 0 0 0 93 3 60
2018 EN-03 53 28 11 4 3 0 1 82 7 75
2018 EN-04 46 26 12 5 8 1 1 74 14 76
2018 EN-05 55 39 3 3 0 0 0 94 3 33
2017 EN 63 21 7 5 2 0 2 85 7 259
2017 EN-02 64 22 9 4 0 0 2 87 4 55
2017 EN-03 58 20 10 6 4 0 3 79 10 80
2017 EN-04 65 20 3 7 5 0 0 85 12 60
2017 EN-05 64 21 7 5 0 0 2 88 5 42

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 60 19 7 1 1 0 11 89 3 297
2020 EN-02 71 12 0 0 0 0 17 100 0 66
2020 EN-03 67 12 7 0 1 0 13 90 1 84
2020 EN-04 57 14 13 3 0 0 13 82 4 87
2020 EN-05 47 37 9 2 2 0 2 86 5 43
2019 EN 64 12 5 1 0 0 18 93 1 279
2019 EN-02 75 4 0 0 0 0 21 100 0 56
2019 EN-03 67 9 4 0 0 0 21 95 0 78
2019 EN-04 53 16 8 1 0 0 23 89 2 80
2019 EN-05 60 19 10 0 2 0 10 87 3 42
2018 EN 56 15 8 2 0 1 19 88 2 262
2018 EN-02 65 7 2 2 0 0 25 96 2 60
2018 EN-03 64 11 1 1 0 0 23 97 2 75
2018 EN-04 48 18 14 3 0 1 16 80 3 77
2018 EN-05 39 30 12 0 0 3 15 85 0 33
2017 EN 53 19 6 1 2 0 20 89 3 258
2017 EN-02 58 4 2 0 0 0 37 97 0 54
2017 EN-03 59 13 4 1 1 0 23 92 3 80
2017 EN-04 48 25 5 2 3 0 17 88 6 60
2017 EN-05 41 36 17 0 2 0 5 80 3 42

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 74 16 5 2 0 0 3 92 2 299
2020 EN-02 81 18 0 0 0 0 1 100 0 67
2020 EN-03 79 10 5 0 1 0 6 94 1 84
2020 EN-04 69 18 9 1 0 0 2 90 1 88
2020 EN-05 72 14 7 7 0 0 0 86 7 43
2019 EN 75 14 6 1 1 0 2 91 3 281
2019 EN-02 79 16 2 0 0 0 4 98 0 57
2019 EN-03 77 11 5 0 3 0 4 92 3 79
2019 EN-04 66 16 11 3 1 0 3 85 4 80
2019 EN-05 81 14 5 0 0 0 0 95 0 43
2018 EN 67 19 7 2 1 1 3 90 3 262
2018 EN-02 78 10 5 3 2 0 2 90 5 60
2018 EN-03 65 21 5 1 1 0 5 92 3 75
2018 EN-04 62 19 8 4 0 1 5 88 4 77
2018 EN-05 64 27 6 0 0 3 0 94 0 33
2017 EN 71 18 5 1 0 0 4 94 2 259
2017 EN-02 76 11 2 0 0 0 11 98 0 55
2017 EN-03 74 11 6 4 1 0 4 88 5 80
2017 EN-04 68 27 2 0 0 0 3 98 0 60
2017 EN-05 62 31 7 0 0 0 0 93 0 42

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 75 13 5 3 2 1 2 90 5 299
2020 EN-02 69 6 10 3 6 3 3 79 10 67
2020 EN-03 70 18 2 6 2 0 1 89 8 84
2020 EN-04 85 9 2 2 0 0 1 95 2 88
2020 EN-05 72 16 9 0 0 0 2 90 0 43
2019 EN 80 11 4 3 1 0 1 92 5 282
2019 EN-02 68 11 9 11 2 0 0 79 12 57
2019 EN-03 75 14 4 4 1 0 3 91 5 79
2019 EN-04 85 11 0 0 3 0 1 97 3 80
2019 EN-05 86 9 5 0 0 0 0 95 0 43
2018 EN 67 16 7 3 5 0 2 85 8 262
2018 EN-02 45 22 13 10 8 0 2 68 19 60
2018 EN-03 64 19 8 1 7 0 1 84 8 75
2018 EN-04 82 6 3 3 1 1 4 93 4 77
2018 EN-05 70 27 3 0 0 0 0 97 0 33
2017 EN 68 12 9 2 6 0 3 82 8 259
2017 EN-02 51 13 14 7 11 0 4 66 19 55
2017 EN-03 61 15 10 1 10 0 3 78 12 80
2017 EN-04 82 7 7 0 2 0 3 91 2 60
2017 EN-05 79 14 5 0 0 0 2 95 0 42

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 51 26 15 5 2 0 1 78 7 298
2020 EN-02 52 24 17 3 5 0 0 76 8 66
2020 EN-03 54 21 18 6 0 0 1 76 6 84
2020 EN-04 45 34 11 6 2 0 1 80 8 88
2020 EN-05 53 21 19 5 2 0 0 74 7 43
2019 EN 60 24 11 2 2 0 1 85 4 282
2019 EN-02 65 18 9 0 7 0 2 84 7 57
2019 EN-03 54 25 16 3 0 0 1 81 3 79
2019 EN-04 55 31 8 4 1 0 1 87 5 80
2019 EN-05 65 26 9 0 0 0 0 91 0 43
2018 EN 56 28 11 2 1 0 1 86 3 262
2018 EN-02 58 28 8 2 2 0 2 88 3 60
2018 EN-03 55 25 16 3 1 0 0 80 4 75
2018 EN-04 60 25 10 3 0 1 1 87 3 77
2018 EN-05 52 39 9 0 0 0 0 91 0 33
2017 EN 57 27 9 3 0 1 3 88 3 258
2017 EN-02 44 36 7 9 2 0 2 82 11 55
2017 EN-03 56 26 13 1 0 1 3 86 1 80
2017 EN-04 59 29 8 2 0 0 2 90 2 59
2017 EN-05 67 21 7 0 0 2 2 92 0 42

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 29 41 17 9 3 0 0 70 12 298
2020 EN-02 34 43 12 4 6 0 0 78 10 67
2020 EN-03 30 40 16 11 2 0 1 71 13 83
2020 EN-04 26 41 20 9 3 0 0 67 13 88
2020 EN-05 26 35 26 12 2 0 0 60 14 43

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 15 37 30 14 4 0 0 52 18 298
2020 EN-02 19 46 27 6 1 0 0 66 7 67
2020 EN-03 25 35 29 10 2 0 0 60 12 84
2020 EN-04 10 34 31 20 5 0 0 44 25 88
2020 EN-05 5 26 38 19 10 0 2 32 29 42
2019 EN 20 33 34 11 1 0 0 54 12 282
2019 EN-02 26 35 28 9 0 2 0 63 9 57
2019 EN-03 25 42 25 4 4 0 0 67 8 79
2019 EN-04 14 29 40 18 0 0 0 43 18 80
2019 EN-05 12 21 53 12 2 0 0 33 14 43
2018 EN 18 33 32 13 3 0 0 52 16 263
2018 EN-02 17 47 30 3 3 0 0 63 7 60
2018 EN-03 23 35 32 9 1 0 0 57 11 75
2018 EN-04 18 27 29 22 3 1 0 45 25 78
2018 EN-05 12 24 33 18 12 0 0 36 30 33
2017 EN 13 34 38 12 2 0 0 47 14 259
2017 EN-02 16 31 47 5 0 0 0 47 5 55
2017 EN-03 11 35 38 11 4 1 0 47 15 80
2017 EN-04 8 40 35 17 0 0 0 48 17 60
2017 EN-05 12 29 31 21 7 0 0 41 29 42

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 8 21 32 28 10 0 0 38 30 298
2020 EN-02 3 19 27 40 10 0 0 51 22 67
2020 EN-03 2 21 26 32 18 0 0 50 24 84
2020 EN-04 13 20 38 23 7 0 0 30 33 88
2020 EN-05 19 26 38 12 5 0 0 17 45 42
2019 EN 6 16 32 30 17 0 0 46 22 277
2019 EN-02 5 11 34 34 16 0 0 50 16 56
2019 EN-03 4 16 22 38 21 0 0 58 19 77
2019 EN-04 9 13 41 27 11 0 0 38 22 79
2019 EN-05 7 31 33 17 12 0 0 29 38 42
2018 EN 5 17 34 27 16 0 1 44 22 262
2018 EN-02 3 12 37 32 15 0 2 47 15 60
2018 EN-03 4 17 35 23 21 0 0 44 21 75
2018 EN-04 5 19 29 32 12 1 1 45 25 77
2018 EN-05 6 21 45 15 12 0 0 27 27 33
2017 EN 6 14 35 28 17 0 0 45 20 258
2017 EN-02 6 13 21 39 22 0 0 61 18 54
2017 EN-03 6 10 43 25 15 1 0 41 16 80
2017 EN-04 5 13 40 27 15 0 0 42 18 60
2017 EN-05 7 24 40 21 7 0 0 29 31 42

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 41 42 13 3 1 1 0 83 4 299
2020 EN-02 42 42 12 0 1 3 0 86 2 67
2020 EN-03 42 37 17 4 1 0 0 79 5 84
2020 EN-04 41 41 14 3 1 0 0 82 5 88
2020 EN-05 37 49 7 5 2 0 0 86 7 43
2019 EN 36 42 14 3 4 1 0 79 7 281
2019 EN-02 33 49 18 0 0 0 0 82 0 57
2019 EN-03 35 41 9 9 6 0 0 76 15 78
2019 EN-04 35 43 16 1 3 3 0 79 4 80
2019 EN-05 37 44 12 0 7 0 0 81 7 43
2018 EN 32 46 12 6 1 2 0 80 7 261
2018 EN-02 32 49 12 2 2 2 2 84 4 59
2018 EN-03 32 41 15 7 0 5 0 77 7 74
2018 EN-04 26 54 12 6 1 1 0 81 8 78
2018 EN-05 42 30 12 12 3 0 0 73 15 33
2017 EN 22 47 16 7 3 5 0 73 10 259
2017 EN-02 14 53 14 11 4 4 0 70 15 55
2017 EN-03 24 45 13 5 5 9 0 75 11 80
2017 EN-04 13 50 25 5 2 5 0 67 7 60
2017 EN-05 36 38 17 10 0 0 0 74 10 42

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 40 34 17 5 2 2 0 76 7 296
2020 EN-02 46 25 22 2 2 5 0 74 3 65
2020 EN-03 35 38 17 6 2 1 1 74 9 84
2020 EN-04 39 39 15 5 2 1 0 78 7 88
2020 EN-05 38 38 14 7 2 0 0 76 10 42

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 37 33 11 12 6 1 0 71 18 298
2020 EN-02 37 36 6 13 3 4 0 77 17 67
2020 EN-03 35 39 10 8 7 0 1 75 16 84
2020 EN-04 38 28 16 11 7 0 0 66 18 87
2020 EN-05 37 30 12 14 7 0 0 67 21 43

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 52 26 13 4 2 3 1 81 6 298
2020 EN-02 58 23 9 2 2 8 0 87 3 66
2020 EN-03 55 26 10 5 1 1 2 84 6 84
2020 EN-04 45 28 18 2 3 2 0 76 6 88
2020 EN-05 49 26 19 7 0 0 0 74 7 43

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 38 34 16 7 3 2 0 73 10 299
2020 EN-02 42 34 15 4 1 3 0 78 6 67
2020 EN-03 40 32 13 8 4 2 0 74 12 84
2020 EN-04 35 33 20 7 3 1 0 69 10 88
2020 EN-05 33 37 21 5 5 0 0 70 9 43
2019 EN 33 35 18 9 4 1 0 69 13 282
2019 EN-02 30 44 18 4 5 0 0 74 9 57
2019 EN-03 34 33 16 11 5 0 0 67 16 79
2019 EN-04 28 39 20 10 3 1 0 67 13 80
2019 EN-05 30 33 16 9 5 7 0 68 15 43
2018 EN 31 40 16 8 2 3 0 73 10 261
2018 EN-02 32 47 12 2 2 5 0 84 4 59
2018 EN-03 30 38 18 11 1 3 0 69 13 74
2018 EN-04 27 38 19 9 4 3 0 67 13 78
2018 EN-05 27 39 21 6 3 3 0 69 9 33
2017 EN 21 45 17 10 4 3 0 68 15 259
2017 EN-02 16 51 18 4 6 5 0 71 10 55
2017 EN-03 26 39 15 11 5 4 0 68 17 80
2017 EN-04 18 45 15 18 3 0 0 63 22 60
2017 EN-05 17 36 29 12 5 2 0 54 17 42

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 38 47 7 5 1 0 0 86 6 299
2020 EN-02 37 46 9 4 1 1 0 85 6 67
2020 EN-03 44 43 8 5 0 0 0 87 5 84
2020 EN-04 39 44 9 6 2 0 0 83 8 88
2020 EN-05 30 58 2 9 0 0 0 88 9 43

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 41 47 7 4 1 0 0 89 4 299
2020 EN-02 40 45 9 1 3 1 0 86 5 67
2020 EN-03 44 46 6 4 0 0 0 90 4 84
2020 EN-04 38 50 8 5 0 0 0 88 5 88
2020 EN-05 40 49 5 7 0 0 0 88 7 43

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 34 45 14 5 1 0 0 80 6 297
2020 EN-02 36 40 18 3 1 1 0 77 5 67
2020 EN-03 35 49 7 6 2 0 1 84 8 84
2020 EN-04 31 47 14 7 1 0 0 78 8 86
2020 EN-05 30 42 23 5 0 0 0 72 5 43

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 51 33 11 3 0 2 1 86 3 297
2020 EN-02 54 28 12 0 0 3 3 87 0 67
2020 EN-03 52 36 7 4 1 0 0 88 5 83
2020 EN-04 48 30 18 2 0 2 0 79 2 88
2020 EN-05 44 42 5 7 0 2 0 88 7 43

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 71 19 3 1 0 4 3 96 1 299
2020 EN-02 76 16 4 0 0 1 1 95 0 67
2020 EN-03 70 21 1 0 0 4 4 99 0 84
2020 EN-04 64 18 5 1 0 8 5 94 1 88
2020 EN-05 74 16 0 2 0 5 2 98 3 43

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 51 36 7 3 0 2 0 90 3 298
2020 EN-02 55 25 10 3 0 6 0 86 3 67
2020 EN-03 48 37 7 4 0 2 1 89 4 83
2020 EN-04 48 42 6 3 0 1 0 91 3 88
2020 EN-05 58 33 7 2 0 0 0 91 2 43

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 51 30 10 5 3 1 0 82 8 298
2020 EN-02 48 39 7 3 0 3 0 89 3 67
2020 EN-03 53 31 5 5 5 0 1 85 10 83
2020 EN-04 52 25 15 5 3 0 0 77 8 88
2020 EN-05 49 30 14 7 0 0 0 79 7 43

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 64 28 5 1 0 2 1 94 1 299
2020 EN-02 63 30 1 0 0 4 1 98 0 67
2020 EN-03 63 29 6 1 0 0 1 93 1 84
2020 EN-04 59 32 5 2 0 2 0 93 2 88
2020 EN-05 70 19 9 2 0 0 0 88 2 43

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 18 47 18 13 2 2 1 67 15 112
2020 EN-03 27 33 7 20 7 7 0 64 29 15
2020 EN-04 19 50 19 13 0 0 0 69 13 48
2020 EN-05 11 47 25 11 0 3 3 62 12 36
2019 EN 18 47 10 10 10 4 2 69 20 104
2019 EN-03 20 47 7 7 13 0 7 71 21 15
2019 EN-04 10 54 13 3 13 8 0 69 17 39
2019 EN-05 22 43 11 14 5 3 3 69 20 37
2019 EN-06 36 36 0 18 9 0 0 73 27 11

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 96 4 112
2020 EN-03 87 13 15
2020 EN-04 96 4 48
2020 EN-05 100 0 36

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 20 32 26 17 5 1 0 52 22 107
2020 EN-03 15 23 31 15 8 8 0 42 25 13
2020 EN-04 20 30 28 17 4 0 0 50 22 46
2020 EN-05 19 39 22 17 3 0 0 58 19 36
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 5 95 298
2020 EN-02 1 99 67
2020 EN-03 4 96 83
2020 EN-04 8 92 88
2020 EN-05 7 93 43

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 8 92 298
2020 EN-02 6 94 67
2020 EN-03 6 94 83
2020 EN-04 10 90 88
2020 EN-05 9 91 43
2019 EN 10 90 282
2019 EN-02 5 95 57
2019 EN-03 11 89 79
2019 EN-04 14 86 80
2019 EN-05 12 88 43
2017 EN 11 89 258
2017 EN-03 10 90 79
2017 EN-04 18 82 60
2017 EN-05 14 86 42
2014 EN 7 93 268
2014 EN-03 7 93 87

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 29 71 24

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 96 4 24
2019 EN 89 11 28
2019 EN-04 91 9 11
2017 EN 68 32 29
2017 EN-04 82 18 11
2014 EN 89 11 18

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 35 52 9 0 0 0 4 91 0 23
2019 EN 52 24 8 8 8 0 0 76 16 25
2019 EN-04 40 30 10 10 10 0 0 70 20 10
2017 EN 65 35 0 0 0 0 0 100 0 20
2014 EN 62 38 0 0 0 0 0 100 0 16

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 50 30 9 3 1 4 3 86 4 299
2020 EN-02 49 33 7 1 0 6 3 90 2 67
2020 EN-03 51 26 7 5 1 5 5 86 7 84
2020 EN-04 47 33 11 2 2 1 3 83 5 88
2020 EN-05 47 33 12 2 0 7 0 85 3 43
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 26 56 17 1 68 32 299
2020 EN-02 21 63 16 0 75 25 67
2020 EN-03 26 52 19 2 67 33 84
2020 EN-04 35 45 19 0 56 44 88
2020 EN-05 23 65 12 0 74 26 43

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 33 67 79
2020 EN-02 43 57 14
2020 EN-03 27 73 22
2020 EN-04 29 71 31

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 6 11 23 24 28 6 1 19 56 79
2020 EN-02 7 14 29 21 14 14 0 25 42 14
2020 EN-03 9 9 23 23 27 5 5 20 55 22
2020 EN-04 3 6 23 29 32 6 0 10 66 31

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 4 19 13 22 42 1 0 23 64 79
2020 EN-02 7 14 21 29 21 7 0 23 54 14
2020 EN-03 0 18 5 18 59 0 0 18 77 22
2020 EN-04 3 23 13 19 42 0 0 26 61 31

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 57 15 10 3 2 2 12 83 5 299
2020 EN-02 60 15 9 0 1 1 13 88 2 67
2020 EN-03 48 11 13 8 4 2 14 70 14 84
2020 EN-04 58 18 10 1 1 3 8 86 3 88
2020 EN-05 58 16 5 2 0 2 16 91 3 43
2019 EN 50 14 11 7 6 2 10 72 15 280
2019 EN-02 49 18 11 2 2 4 16 83 4 57
2019 EN-03 49 9 13 9 9 3 9 65 20 78
2019 EN-04 46 18 11 9 8 1 8 70 18 80
2019 EN-05 52 14 10 10 7 0 7 72 18 42
2018 EN 52 19 8 7 3 1 11 80 10 261
2018 EN-02 35 28 12 0 5 0 20 79 6 60
2018 EN-03 60 16 4 7 3 0 10 85 11 73
2018 EN-04 58 18 6 9 3 1 5 81 12 78
2018 EN-05 45 15 9 12 0 3 15 74 15 33
Date modified: