2020 Public Service Employee Survey Results for Natural Resources Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 39 44 7 8 1 0 0 84 9 299
2020 EN-02 37 49 9 3 1 0 0 87 4 67
2020 EN-03 44 38 5 12 1 0 0 82 13 84
2020 EN-04 38 48 9 6 0 0 0 85 6 88
2020 EN-05 35 44 7 12 2 0 0 79 14 43

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 68 23 4 2 1 1 1 93 3 295
2020 EN-02 62 33 2 0 2 2 0 97 2 66
2020 EN-03 75 18 5 2 0 0 0 93 2 83
2020 EN-04 66 22 5 5 0 1 1 90 5 86
2020 EN-05 72 14 7 0 2 2 2 90 2 43
2017 EN 60 25 9 3 1 1 1 87 4 258
2017 EN-02 55 25 9 9 2 0 0 80 11 55
2017 EN-03 59 24 9 3 1 1 3 87 4 79
2017 EN-04 58 27 10 0 2 2 2 88 2 60
2017 EN-05 64 24 7 2 0 2 0 90 2 42
2014 EN 60 25 8 5 1 0 1 86 6 268
2014 EN-02 49 36 2 9 2 0 2 86 11 45
2014 EN-03 64 21 7 5 1 1 1 87 6 87
2014 EN-04 60 30 7 3 0 0 0 90 3 70
2014 EN-05 61 20 11 7 2 0 0 80 9 46
2014 EN-06 75 8 17 0 0 0 0 83 0 12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 39 42 7 9 3 0 0 81 12 296
2020 EN-02 34 43 10 9 3 0 0 78 12 67
2020 EN-03 56 29 4 6 5 0 0 85 11 82
2020 EN-04 33 48 9 8 2 0 0 81 10 88
2020 EN-05 31 40 7 19 0 0 2 73 20 42
2019 EN 47 33 8 8 4 0 0 80 12 281
2019 EN-02 46 40 9 2 4 0 0 86 5 57
2019 EN-03 46 30 8 10 6 0 0 76 16 79
2019 EN-04 46 35 8 8 4 0 0 81 11 79
2019 EN-05 44 30 9 16 0 0 0 74 16 43
2017 EN 42 35 11 10 2 0 1 78 11 259
2017 EN-02 38 43 9 9 0 0 0 82 9 55
2017 EN-03 45 30 9 13 4 0 0 75 16 80
2017 EN-04 30 48 13 7 0 0 2 80 7 60
2017 EN-05 50 19 12 14 2 0 2 71 17 42
2014 EN 44 35 9 7 5 0 0 79 12 268
2014 EN-02 44 36 11 7 2 0 0 80 9 45
2014 EN-03 43 31 13 8 6 0 0 74 14 87
2014 EN-04 37 44 6 6 7 0 0 81 13 70
2014 EN-05 57 24 7 7 4 0 2 82 11 46
2014 EN-06 50 33 0 8 8 0 0 83 17 12

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 41 36 15 6 1 0 1 78 7 297
2020 EN-02 45 36 16 3 0 0 0 81 3 67
2020 EN-03 49 31 8 6 4 0 1 82 10 83
2020 EN-04 36 33 23 6 0 0 2 71 6 87
2020 EN-05 28 44 14 9 2 0 2 74 12 43
2019 EN 35 40 13 9 2 0 0 75 12 282
2019 EN-02 30 49 9 11 2 0 0 79 12 57
2019 EN-03 35 34 14 13 4 0 0 70 16 79
2019 EN-04 29 46 15 8 3 0 0 75 10 80
2019 EN-05 44 33 12 7 2 0 2 79 10 43
2018 EN 28 46 14 8 3 0 0 75 11 263
2018 EN-02 27 53 7 10 3 0 0 80 13 60
2018 EN-03 33 39 15 9 4 0 0 72 13 75
2018 EN-04 24 47 21 6 0 1 0 73 6 78
2018 EN-05 24 42 15 9 9 0 0 67 18 33
2017 EN 31 48 12 7 2 0 0 79 9 259
2017 EN-02 27 47 13 13 0 0 0 74 13 55
2017 EN-03 34 44 16 4 3 0 0 78 6 80
2017 EN-04 22 58 10 7 3 0 0 80 10 60
2017 EN-05 40 36 12 10 2 0 0 76 12 42
2014 EN 22 36 19 16 6 0 1 59 22 268
2014 EN-02 20 36 20 24 0 0 0 56 24 45
2014 EN-03 24 39 20 11 3 0 2 65 15 87
2014 EN-04 19 30 20 20 11 0 0 48 31 70
2014 EN-05 28 33 20 11 9 0 0 61 20 46
2014 EN-06 8 67 8 17 0 0 0 75 17 12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 52 33 8 6 1 0 0 85 7 298
2020 EN-02 49 31 10 7 0 1 0 82 8 67
2020 EN-03 60 28 6 5 1 0 0 88 6 83
2020 EN-04 45 41 7 7 0 0 0 86 7 88
2020 EN-05 49 28 14 7 2 0 0 77 9 43
2019 EN 56 32 6 3 3 0 0 88 6 280
2019 EN-02 47 44 4 0 5 0 0 91 5 57
2019 EN-03 58 28 6 5 3 0 0 86 8 78
2019 EN-04 49 37 6 5 3 0 0 86 8 79
2019 EN-05 63 26 9 2 0 0 0 88 2 43
2017 EN 64 29 6 2 0 0 0 93 2 259
2017 EN-02 64 33 2 2 0 0 0 96 2 55
2017 EN-03 71 19 9 1 0 0 0 90 1 80
2017 EN-04 45 47 5 2 0 0 2 93 2 60
2017 EN-05 67 21 10 2 0 0 0 88 2 42
2014 EN 48 40 8 2 2 0 1 89 3 268
2014 EN-02 49 40 9 0 2 0 0 89 2 45
2014 EN-03 45 44 7 3 0 0 1 90 3 87
2014 EN-04 38 49 9 0 3 1 0 88 3 70
2014 EN-05 63 24 7 2 2 0 2 89 4 46
2014 EN-06 67 25 0 8 0 0 0 92 8 12

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 44 34 10 9 3 0 0 78 12 299
2020 EN-02 48 40 7 3 1 0 0 88 4 67
2020 EN-03 54 29 7 7 4 0 0 82 11 84
2020 EN-04 38 41 10 9 2 0 0 78 11 88
2020 EN-05 30 28 16 21 5 0 0 58 26 43
2019 EN 45 35 11 4 4 0 0 80 8 280
2019 EN-02 40 33 14 4 7 0 2 75 11 57
2019 EN-03 47 39 9 1 4 0 0 86 5 79
2019 EN-04 47 29 10 9 4 0 0 77 13 78
2019 EN-05 40 42 14 2 2 0 0 81 5 43
2018 EN 49 37 7 5 2 0 0 86 7 263
2018 EN-02 50 42 5 3 0 0 0 92 3 60
2018 EN-03 52 35 8 4 1 0 0 87 5 75
2018 EN-04 47 37 6 6 1 1 0 86 8 78
2018 EN-05 36 36 12 12 3 0 0 73 15 33
2017 EN 45 35 12 4 4 1 0 81 7 259
2017 EN-02 45 40 7 0 4 4 0 88 4 55
2017 EN-03 44 29 19 4 5 0 0 73 9 80
2017 EN-04 40 42 10 7 2 0 0 82 8 60
2017 EN-05 33 45 9 7 5 0 0 79 12 42
2014 EN 41 35 13 8 1 0 2 79 8 268
2014 EN-02 40 36 9 7 0 2 7 83 7 45
2014 EN-03 45 33 13 6 1 0 2 80 7 87
2014 EN-04 31 44 13 10 1 0 0 76 12 70
2014 EN-05 52 26 17 4 0 0 0 78 4 46
2014 EN-06 33 33 17 17 0 0 0 67 17 12

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 41 39 10 7 2 0 0 81 9 299
2020 EN-02 36 43 13 7 0 0 0 79 7 67
2020 EN-03 45 37 5 11 2 0 0 82 13 84
2020 EN-04 41 39 10 7 3 0 0 80 10 88
2020 EN-05 33 49 12 5 2 0 0 81 7 43
2019 EN 43 38 9 6 4 0 0 82 9 282
2019 EN-02 30 58 4 5 4 0 0 88 9 57
2019 EN-03 47 32 8 11 3 0 0 78 14 79
2019 EN-04 45 34 14 4 4 0 0 79 8 80
2019 EN-05 40 40 14 2 5 0 0 79 7 43
2018 EN 41 42 10 5 1 1 0 84 7 260
2018 EN-02 31 47 12 8 0 2 0 79 9 59
2018 EN-03 47 41 4 5 3 0 0 88 8 75
2018 EN-04 37 49 7 5 1 1 0 87 7 76
2018 EN-05 45 27 24 3 0 0 0 73 3 33
2017 EN 37 48 10 4 1 0 0 84 5 259
2017 EN-02 25 53 13 5 4 0 0 78 9 55
2017 EN-03 38 45 13 4 1 0 0 83 5 80
2017 EN-04 35 57 3 5 0 0 0 92 5 60
2017 EN-05 40 41 17 2 0 0 0 81 2 42
2014 EN 29 48 11 9 3 0 0 77 12 268
2014 EN-02 27 51 13 9 0 0 0 78 9 45
2014 EN-03 32 41 14 13 0 0 0 74 13 87
2014 EN-04 21 53 7 7 12 0 0 74 19 70
2014 EN-05 43 41 15 0 0 0 0 85 0 46
2014 EN-06 17 67 0 17 0 0 0 83 17 12

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 36 37 16 5 5 0 0 74 10 298
2020 EN-02 39 41 14 5 2 0 0 80 6 66
2020 EN-03 39 36 12 7 6 0 0 75 13 84
2020 EN-04 34 33 22 3 8 0 0 67 11 88
2020 EN-05 28 47 16 5 2 0 2 76 7 43
2019 EN 33 33 18 9 7 0 0 66 16 282
2019 EN-02 28 37 25 7 4 0 0 65 11 57
2019 EN-03 32 33 11 10 14 0 0 65 24 79
2019 EN-04 31 34 21 9 5 0 0 65 14 80
2019 EN-05 33 37 19 9 2 0 0 70 12 43
2018 EN 28 41 15 11 4 1 0 70 15 263
2018 EN-02 22 53 17 7 2 0 0 75 8 60
2018 EN-03 31 37 11 16 4 1 0 69 20 75
2018 EN-04 32 36 12 13 5 1 1 70 18 78
2018 EN-05 21 42 27 6 3 0 0 64 9 33
2017 EN 27 45 15 8 4 0 1 73 12 259
2017 EN-02 22 49 13 11 4 2 0 72 15 55
2017 EN-03 26 46 13 9 6 0 0 73 15 80
2017 EN-04 28 43 15 10 3 0 0 72 13 60
2017 EN-05 24 38 26 7 0 0 5 65 8 42
2014 EN 19 41 20 12 7 0 0 61 19 268
2014 EN-02 9 58 20 7 4 2 0 68 11 45
2014 EN-03 18 38 23 13 8 0 0 56 21 87
2014 EN-04 14 33 23 17 13 0 0 47 30 70
2014 EN-05 33 41 17 7 2 0 0 74 9 46
2014 EN-06 25 50 8 8 8 0 0 75 17 12

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 36 41 11 9 3 0 0 77 13 296
2020 EN-02 36 48 10 4 1 0 0 84 6 67
2020 EN-03 43 32 11 11 4 0 0 75 14 84
2020 EN-04 27 51 9 8 5 0 0 78 13 85
2020 EN-05 33 33 16 14 5 0 0 65 19 43
2019 EN 29 41 14 9 6 0 0 71 15 282
2019 EN-02 23 49 18 7 4 0 0 72 11 57
2019 EN-03 29 44 6 13 8 0 0 73 20 79
2019 EN-04 30 34 23 5 9 0 0 64 14 80
2019 EN-05 33 35 14 16 2 0 0 67 19 43
2018 EN 29 49 10 8 4 0 0 78 12 263
2018 EN-02 27 55 12 5 2 0 0 82 7 60
2018 EN-03 33 41 13 8 4 0 0 75 12 75
2018 EN-04 29 46 8 9 6 1 0 77 16 78
2018 EN-05 18 58 9 12 3 0 0 76 15 33
2017 EN 28 47 12 10 4 0 0 75 13 259
2017 EN-02 16 49 11 16 7 0 0 66 24 55
2017 EN-03 26 51 15 3 5 0 0 78 8 80
2017 EN-04 28 52 7 12 2 0 0 80 13 60
2017 EN-05 33 36 12 17 2 0 0 69 19 42

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 49 35 10 5 1 0 0 85 6 299
2020 EN-02 42 39 15 4 0 0 0 81 4 67
2020 EN-03 51 35 8 4 2 0 0 86 6 84
2020 EN-04 43 42 7 8 0 0 0 85 8 88
2020 EN-05 56 26 14 5 0 0 0 81 5 43
2019 EN 40 42 9 7 2 0 0 81 10 281
2019 EN-02 30 41 16 11 2 0 0 71 13 56
2019 EN-03 38 47 4 9 3 0 0 85 11 79
2019 EN-04 40 40 11 6 3 0 0 80 9 80
2019 EN-05 44 37 9 7 2 0 0 81 9 43
2018 EN 42 39 11 6 1 0 0 82 7 262
2018 EN-02 27 51 14 7 2 0 0 78 8 59
2018 EN-03 41 43 9 5 1 0 0 84 7 75
2018 EN-04 42 35 13 8 1 1 0 78 9 78
2018 EN-05 55 33 6 6 0 0 0 88 6 33
2017 EN 41 42 8 5 3 1 0 84 8 259
2017 EN-02 18 53 11 7 9 2 0 72 17 55
2017 EN-03 49 35 13 4 0 0 0 84 4 80
2017 EN-04 35 53 2 5 3 2 0 90 8 60
2017 EN-05 50 36 10 5 0 0 0 86 5 42
2014 EN 37 43 11 7 2 0 0 79 10 268
2014 EN-02 24 47 16 11 2 0 0 71 13 45
2014 EN-03 38 43 7 9 3 0 0 80 13 87
2014 EN-04 29 43 17 7 3 1 0 73 10 70
2014 EN-05 54 37 7 2 0 0 0 91 2 46
2014 EN-06 58 33 0 8 0 0 0 92 8 12

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 42 36 11 7 4 0 0 78 10 297
2020 EN-02 38 42 14 5 2 0 0 80 6 66
2020 EN-03 45 30 12 10 4 0 0 75 13 83
2020 EN-04 40 39 9 6 7 0 0 78 13 88
2020 EN-05 40 40 12 7 2 0 0 79 9 43
2019 EN 38 36 11 9 6 0 0 74 15 281
2019 EN-02 37 40 11 9 4 0 0 77 12 57
2019 EN-03 36 35 9 12 9 0 0 71 21 78
2019 EN-04 38 34 13 10 6 0 0 71 16 80
2019 EN-05 37 42 12 5 5 0 0 79 9 43
2018 EN 36 39 12 10 2 0 0 75 12 261
2018 EN-02 24 54 12 8 2 0 0 78 10 59
2018 EN-03 39 36 15 11 0 0 0 75 11 75
2018 EN-04 40 29 13 12 5 1 0 70 17 77
2018 EN-05 36 45 9 9 0 0 0 82 9 33
2017 EN 33 46 13 6 2 0 0 79 8 259
2017 EN-02 14 56 14 9 4 2 0 72 13 55
2017 EN-03 38 41 14 3 5 0 0 79 8 80
2017 EN-04 32 53 8 7 0 0 0 85 7 60
2017 EN-05 33 36 21 10 0 0 0 69 10 42

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 53 33 9 4 0 0 0 87 4 298
2020 EN-02 42 39 14 5 0 0 0 82 5 66
2020 EN-03 56 30 8 5 0 1 0 87 5 84
2020 EN-04 52 34 9 5 0 0 0 86 5 88
2020 EN-05 56 33 9 2 0 0 0 88 2 43
2019 EN 50 34 11 2 3 0 0 85 5 280
2019 EN-02 39 46 9 4 4 0 0 84 7 57
2019 EN-03 51 30 16 3 1 0 0 81 4 77
2019 EN-04 48 35 13 3 3 0 0 83 5 80
2019 EN-05 58 33 7 0 2 0 0 91 2 43
2018 EN 53 35 8 3 1 0 0 88 4 260
2018 EN-02 36 43 16 3 2 0 0 79 5 58
2018 EN-03 60 29 5 4 1 0 0 89 5 75
2018 EN-04 57 32 5 3 1 1 0 91 4 77
2018 EN-05 55 36 9 0 0 0 0 91 0 33
2017 EN 50 40 7 2 1 0 0 90 2 259
2017 EN-02 25 57 13 4 2 0 0 82 5 55
2017 EN-03 54 35 9 1 1 0 0 89 3 80
2017 EN-04 57 38 5 0 0 0 0 95 0 60
2017 EN-05 55 38 5 2 0 0 0 93 2 42
2014 EN 54 34 7 4 1 0 0 88 5 268
2014 EN-02 53 33 9 4 0 0 0 87 4 45
2014 EN-03 52 32 10 6 0 0 0 84 6 87
2014 EN-04 47 44 3 1 4 0 0 91 6 70
2014 EN-05 74 22 4 0 0 0 0 96 0 46
2014 EN-06 50 33 8 8 0 0 0 83 8 12

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 41 39 12 4 4 0 0 81 8 298
2020 EN-02 28 54 9 6 3 0 0 82 9 67
2020 EN-03 44 39 11 2 4 0 0 83 6 84
2020 EN-04 42 34 15 5 5 0 0 76 9 88
2020 EN-05 50 29 12 5 5 0 0 79 10 42
2019 EN 37 44 11 4 4 0 0 82 7 281
2019 EN-02 37 49 7 4 4 0 0 86 7 57
2019 EN-03 30 46 15 5 4 0 0 76 9 79
2019 EN-04 35 45 9 4 8 0 0 80 11 80
2019 EN-05 45 40 14 0 0 0 0 86 0 42
2018 EN 41 40 9 8 2 0 0 81 10 260
2018 EN-02 39 46 8 7 0 0 0 85 7 59
2018 EN-03 45 39 8 4 4 0 0 84 8 74
2018 EN-04 35 38 13 9 4 1 0 74 13 77
2018 EN-05 39 42 6 12 0 0 0 82 12 33
2017 EN 37 45 12 3 2 0 0 82 6 259
2017 EN-02 27 51 16 4 2 0 0 78 5 55
2017 EN-03 39 43 14 4 1 0 0 81 5 80
2017 EN-04 32 52 7 7 3 0 0 83 10 60
2017 EN-05 43 40 12 0 5 0 0 83 5 42
2014 EN 25 45 12 12 6 0 0 70 18 268
2014 EN-02 18 47 18 11 4 0 2 66 16 45
2014 EN-03 24 44 13 13 7 0 0 68 20 87
2014 EN-04 14 48 13 14 10 0 0 63 24 70
2014 EN-05 41 39 7 11 2 0 0 80 13 46
2014 EN-06 50 42 0 8 0 0 0 92 8 12

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 48 30 14 4 3 0 0 78 8 299
2020 EN-02 33 46 18 3 0 0 0 79 3 67
2020 EN-03 57 24 12 4 4 0 0 81 7 84
2020 EN-04 49 26 14 6 6 0 0 75 11 88
2020 EN-05 47 26 19 7 2 0 0 72 9 43
2019 EN 43 35 13 5 4 0 0 78 9 282
2019 EN-02 35 46 12 2 5 0 0 81 7 57
2019 EN-03 39 33 13 11 4 0 0 72 15 79
2019 EN-04 49 25 15 3 8 1 0 75 10 80
2019 EN-05 40 42 16 2 0 0 0 81 2 43
2018 EN 44 34 14 7 1 0 0 78 8 260
2018 EN-02 37 39 20 3 0 0 0 76 3 59
2018 EN-03 51 27 16 5 0 0 0 78 5 74
2018 EN-04 43 32 10 10 3 1 0 76 13 77
2018 EN-05 42 39 12 6 0 0 0 82 6 33
2017 EN 41 39 13 5 2 0 0 80 7 259
2017 EN-02 34 34 18 9 4 0 0 69 13 55
2017 EN-03 29 49 15 6 1 0 0 78 8 80
2017 EN-04 45 37 13 3 2 0 0 82 5 60
2017 EN-05 57 29 12 0 2 0 0 86 2 42
2014 EN 37 39 11 9 5 0 0 76 14 268
2014 EN-02 33 42 13 9 2 0 0 76 11 45
2014 EN-03 40 31 11 10 7 0 0 71 17 87
2014 EN-04 21 50 9 13 7 0 0 71 20 70
2014 EN-05 50 39 7 4 0 0 0 89 4 46
2014 EN-06 58 17 17 0 8 0 0 75 8 12

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 35 39 16 6 2 1 0 75 8 299
2020 EN-02 34 45 10 4 1 3 1 83 6 67
2020 EN-03 39 38 13 7 1 1 0 78 8 84
2020 EN-04 36 31 23 7 3 0 0 67 10 88
2020 EN-05 19 53 19 9 0 0 0 72 9 43
2019 EN 32 37 19 7 4 0 1 69 12 280
2019 EN-02 30 42 21 2 5 0 0 72 7 57
2019 EN-03 36 37 17 4 5 0 1 74 9 78
2019 EN-04 29 37 16 14 4 0 0 66 18 79
2019 EN-05 19 35 30 12 5 0 0 53 16 43
2018 EN 31 41 15 8 2 1 2 74 10 259
2018 EN-02 20 51 15 5 2 2 5 76 7 59
2018 EN-03 36 36 18 8 3 0 0 71 11 73
2018 EN-04 30 38 18 10 1 1 1 69 12 77
2018 EN-05 33 45 9 9 3 0 0 79 12 33
2017 EN 28 44 17 8 2 0 2 73 9 259
2017 EN-02 20 49 13 13 2 0 4 71 15 55
2017 EN-03 33 40 19 5 4 0 0 73 9 80
2017 EN-04 23 50 18 7 0 0 2 75 7 60
2017 EN-05 26 38 26 10 0 0 0 64 10 42
2014 EN 25 35 18 15 4 0 2 62 19 268
2014 EN-02 22 38 22 11 0 0 7 64 12 45
2014 EN-03 30 32 22 11 3 0 1 63 15 87
2014 EN-04 13 41 17 19 7 1 1 56 27 70
2014 EN-05 37 33 11 17 2 0 0 70 20 46
2014 EN-06 17 42 8 25 8 0 0 58 33 12

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 46 37 13 3 1 1 0 83 4 298
2020 EN-02 40 49 7 3 0 0 0 90 3 67
2020 EN-03 52 32 12 2 0 1 0 86 2 84
2020 EN-04 44 34 15 3 2 1 0 79 6 87
2020 EN-05 42 35 16 7 0 0 0 77 7 43
2019 EN 46 40 6 6 2 0 0 87 7 282
2019 EN-02 49 39 7 2 4 0 0 88 5 57
2019 EN-03 48 39 5 6 1 0 0 87 8 79
2019 EN-04 45 38 8 8 3 0 0 83 10 80
2019 EN-05 37 49 7 7 0 0 0 86 7 43
2018 EN 44 42 10 4 0 0 0 86 4 261
2018 EN-02 39 44 14 3 0 0 0 83 3 59
2018 EN-03 49 43 3 4 1 0 0 92 5 75
2018 EN-04 43 42 8 6 0 1 0 86 7 77
2018 EN-05 45 30 24 0 0 0 0 76 0 33
2017 EN 45 43 8 3 1 0 0 88 4 259
2017 EN-02 43 42 6 7 2 0 0 85 9 55
2017 EN-03 46 44 6 3 1 0 0 90 4 80
2017 EN-04 42 50 5 3 0 0 0 92 3 60
2017 EN-05 43 36 21 0 0 0 0 79 0 42
2014 EN 37 44 10 6 3 0 0 81 9 268
2014 EN-02 38 51 7 2 2 0 0 89 4 45
2014 EN-03 38 41 11 9 0 0 0 79 9 87
2014 EN-04 27 47 10 7 9 0 0 74 16 70
2014 EN-05 52 33 13 2 0 0 0 85 2 46
2014 EN-06 33 58 0 8 0 0 0 92 8 12

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 33 34 14 12 7 0 0 67 19 298
2020 EN-02 48 33 7 7 3 0 1 82 11 67
2020 EN-03 40 38 10 10 2 0 0 79 12 84
2020 EN-04 24 33 20 15 8 0 0 57 23 88
2020 EN-05 17 31 21 17 14 0 0 48 31 42
2019 EN 36 36 16 7 4 1 0 72 12 280
2019 EN-02 47 35 12 4 0 0 2 84 4 57
2019 EN-03 40 40 12 3 5 1 0 81 8 78
2019 EN-04 27 38 23 8 4 1 0 65 12 79
2019 EN-05 26 33 19 16 7 0 0 58 23 43
2018 EN 33 33 19 11 4 0 0 66 15 263
2018 EN-02 40 40 17 2 2 0 0 80 3 60
2018 EN-03 35 28 21 12 4 0 0 63 16 75
2018 EN-04 31 32 17 17 3 1 0 64 19 78
2018 EN-05 18 36 21 12 12 0 0 55 24 33
2017 EN 31 39 19 7 3 0 1 70 10 259
2017 EN-02 42 45 13 0 0 0 0 87 0 55
2017 EN-03 33 43 16 6 3 0 0 75 9 80
2017 EN-04 20 40 23 15 0 0 2 61 15 60
2017 EN-05 19 29 26 9 14 0 2 49 24 42
2014 EN 27 42 19 9 2 0 0 70 11 268
2014 EN-02 31 56 9 0 2 0 2 89 2 45
2014 EN-03 29 39 23 7 1 1 0 69 8 87
2014 EN-04 26 44 16 14 0 0 0 70 14 70
2014 EN-05 26 35 24 11 4 0 0 61 15 46
2014 EN-06 8 8 50 17 17 0 0 17 33 12

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 6 18 41 25 8 1 1 33 25 299
2020 EN-02 3 15 37 31 10 1 1 43 18 67
2020 EN-03 6 19 36 27 10 0 2 38 26 84
2020 EN-04 7 18 50 19 5 1 0 24 25 88
2020 EN-05 12 16 42 23 7 0 0 30 28 43
2019 EN 9 19 37 25 9 1 1 35 28 282
2019 EN-02 9 14 32 32 14 0 0 46 23 57
2019 EN-03 10 25 32 23 9 0 1 32 36 79
2019 EN-04 9 21 44 18 6 1 1 24 31 80
2019 EN-05 9 16 44 23 5 2 0 29 26 43
2018 EN 6 21 40 23 7 0 3 31 28 263
2018 EN-02 5 27 33 25 5 0 5 32 33 60
2018 EN-03 8 19 41 23 8 0 1 31 27 75
2018 EN-04 10 18 37 26 5 1 3 32 29 78
2018 EN-05 0 24 55 15 6 0 0 21 24 33
2017 EN 6 26 35 22 10 0 2 32 32 257
2017 EN-02 7 38 28 16 11 0 0 27 45 55
2017 EN-03 6 22 40 23 6 0 3 30 29 78
2017 EN-04 8 18 38 27 7 0 2 34 27 60
2017 EN-05 5 33 26 19 17 0 0 36 38 42
2014 EN 12 26 39 16 6 0 0 22 39 268
2014 EN-02 9 31 40 11 7 0 2 18 41 45
2014 EN-03 14 28 31 22 6 0 0 28 41 87
2014 EN-04 20 20 40 14 6 0 0 20 40 70
2014 EN-05 2 26 50 15 7 0 0 22 28 46
2014 EN-06 8 33 50 8 0 0 0 8 42 12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 3 11 22 36 24 3 1 62 15 298
2020 EN-02 4 6 21 28 36 3 1 67 11 67
2020 EN-03 1 10 14 40 27 5 2 73 12 84
2020 EN-04 3 11 28 38 18 1 0 57 15 87
2020 EN-05 5 23 23 40 7 2 0 48 29 43
2019 EN 4 14 21 37 20 2 1 59 19 281
2019 EN-02 5 14 12 33 30 5 0 67 20 57
2019 EN-03 6 13 21 38 19 1 1 59 20 78
2019 EN-04 3 14 26 41 14 1 1 56 17 80
2019 EN-05 5 19 26 28 21 2 0 50 24 43
2018 EN 3 13 21 37 19 3 3 60 18 261
2018 EN-02 3 10 22 47 12 2 5 63 14 60
2018 EN-03 0 19 17 35 24 4 1 62 20 75
2018 EN-04 8 13 21 30 22 4 3 56 22 77
2018 EN-05 3 9 25 44 19 0 0 63 13 32
2017 EN 6 15 21 31 21 2 4 56 22 257
2017 EN-02 11 14 22 16 24 5 7 46 29 55
2017 EN-03 5 14 18 32 26 3 3 61 20 78
2017 EN-04 3 17 25 40 12 0 3 53 21 60
2017 EN-05 5 17 19 31 24 2 2 58 22 42
2014 EN 10 21 33 22 11 3 1 34 32 268
2014 EN-02 9 24 29 22 11 2 2 35 35 45
2014 EN-03 8 22 29 22 16 3 0 39 31 87
2014 EN-04 19 11 38 20 7 4 0 28 31 70
2014 EN-05 0 26 37 26 9 0 2 36 27 46
2014 EN-06 8 33 33 25 0 0 0 25 42 12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 11 26 31 20 8 2 1 30 39 298
2020 EN-02 3 24 33 22 10 4 3 35 29 67
2020 EN-03 10 25 24 27 12 1 1 40 36 83
2020 EN-04 14 26 35 22 2 1 0 24 40 88
2020 EN-05 16 37 35 7 5 0 0 12 53 43
2019 EN 18 23 37 13 6 2 1 19 43 280
2019 EN-02 12 23 40 14 7 2 2 22 36 57
2019 EN-03 18 29 29 13 9 1 1 22 48 79
2019 EN-04 24 18 43 11 3 1 0 14 42 79
2019 EN-05 21 26 33 12 2 5 0 15 50 42
2018 EN 18 27 31 14 6 2 2 21 47 262
2018 EN-02 20 20 35 12 5 5 3 18 44 60
2018 EN-03 16 24 33 17 7 1 1 25 41 75
2018 EN-04 17 28 31 15 5 1 3 21 47 78
2018 EN-05 28 44 9 13 6 0 0 19 72 32
2017 EN 15 28 33 13 6 2 3 21 45 259
2017 EN-02 9 24 40 5 7 7 7 15 39 55
2017 EN-03 11 33 28 19 6 0 4 26 45 80
2017 EN-04 18 33 37 7 3 0 2 10 53 60
2017 EN-05 24 24 31 14 7 0 0 21 48 42
2014 EN 34 34 21 5 4 1 1 9 70 268
2014 EN-02 24 36 22 9 2 4 2 12 64 45
2014 EN-03 36 26 21 8 7 1 1 15 64 87
2014 EN-04 37 34 21 3 1 1 1 4 74 70
2014 EN-05 30 41 22 2 4 0 0 7 72 46
2014 EN-06 33 67 0 0 0 0 0 0 100 12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 4 15 30 32 17 1 1 49 20 298
2020 EN-02 1 6 24 37 31 0 0 69 7 67
2020 EN-03 2 13 27 34 20 2 1 56 16 83
2020 EN-04 5 18 35 34 7 0 1 41 23 88
2020 EN-05 9 30 37 16 7 0 0 23 40 43
2019 EN 6 13 32 33 15 1 0 48 19 280
2019 EN-02 7 0 26 47 19 0 0 67 7 57
2019 EN-03 3 17 28 31 21 1 0 52 19 78
2019 EN-04 6 15 37 28 13 1 0 41 22 79
2019 EN-05 12 21 37 21 7 2 0 29 33 43
2018 EN 6 14 34 29 14 1 2 44 21 263
2018 EN-02 2 7 28 42 18 0 3 62 9 60
2018 EN-03 5 12 41 24 15 1 1 40 18 75
2018 EN-04 3 15 38 28 13 1 1 42 18 78
2018 EN-05 21 30 21 15 12 0 0 27 52 33
2017 EN 6 14 33 29 16 0 2 46 21 256
2017 EN-02 5 5 35 34 18 0 2 54 11 55
2017 EN-03 5 10 38 25 22 0 0 47 16 77
2017 EN-04 3 15 42 33 5 0 2 39 19 60
2017 EN-05 14 33 17 17 17 0 2 34 49 42
2014 EN 7 18 33 33 9 0 0 42 24 267
2014 EN-02 0 16 33 42 9 0 0 51 16 45
2014 EN-03 5 15 33 38 9 0 0 47 20 87
2014 EN-04 12 14 34 29 10 0 1 39 26 70
2014 EN-05 7 29 27 31 7 0 0 38 36 45
2014 EN-06 17 33 42 8 0 0 0 8 50 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 12 21 27 23 14 1 2 39 34 299
2020 EN-02 7 9 24 40 16 3 0 58 17 67
2020 EN-03 8 19 26 23 20 0 4 44 28 84
2020 EN-04 13 32 28 18 8 0 1 26 45 88
2020 EN-05 21 26 33 9 7 0 5 17 49 43
2019 EN 11 23 27 21 14 4 0 37 35 280
2019 EN-02 5 18 25 31 13 7 0 47 25 55
2019 EN-03 10 20 20 24 22 4 0 47 32 79
2019 EN-04 18 24 28 19 10 1 1 29 42 80
2019 EN-05 7 35 35 14 5 5 0 20 44 43
2018 EN 13 25 26 22 10 1 3 33 39 262
2018 EN-02 5 22 28 30 7 2 7 40 29 60
2018 EN-03 14 24 23 26 12 0 1 38 38 74
2018 EN-04 14 24 29 19 8 1 4 28 41 78
2018 EN-05 21 42 24 3 9 0 0 12 64 33
2017 EN 11 27 28 21 11 0 2 32 39 257
2017 EN-02 11 22 31 25 7 0 4 34 34 55
2017 EN-03 10 28 23 21 17 0 1 38 39 78
2017 EN-04 15 23 33 23 3 2 0 27 39 60
2017 EN-05 10 43 29 10 10 0 0 19 52 42
2014 EN 16 30 30 16 5 0 2 22 47 268
2014 EN-02 11 36 22 20 7 0 4 28 49 45
2014 EN-03 15 29 31 18 5 0 2 24 45 87
2014 EN-04 20 27 31 14 6 0 1 20 48 70
2014 EN-05 17 33 30 15 2 0 2 18 51 46
2014 EN-06 17 33 33 17 0 0 0 17 50 12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 3 10 22 35 27 2 1 64 13 298
2020 EN-02 0 12 12 37 34 4 0 75 13 67
2020 EN-03 2 7 23 30 33 1 4 66 10 84
2020 EN-04 3 11 22 41 21 1 0 63 15 87
2020 EN-05 5 12 35 33 14 0 2 48 17 43
2019 EN 3 10 25 32 24 3 3 59 14 279
2019 EN-02 2 7 20 36 30 5 0 70 9 56
2019 EN-03 4 9 14 33 32 4 4 71 14 78
2019 EN-04 5 13 35 23 18 3 4 43 19 79
2019 EN-05 0 14 35 37 7 2 5 48 15 43
2018 EN 2 10 26 36 20 2 4 60 13 261
2018 EN-02 2 10 25 39 19 0 5 61 13 59
2018 EN-03 3 5 32 28 28 3 1 58 8 75
2018 EN-04 3 13 16 42 18 3 6 66 17 77
2018 EN-05 3 15 33 39 9 0 0 48 18 33
2017 EN 4 11 22 32 23 2 5 60 16 258
2017 EN-02 8 9 14 25 25 7 11 62 20 55
2017 EN-03 1 8 27 33 28 1 3 63 9 79
2017 EN-04 3 15 25 38 13 0 5 54 19 60
2017 EN-05 5 14 26 38 14 0 2 54 20 42
2014 EN 3 11 23 35 22 4 3 61 14 268
2014 EN-02 0 11 20 36 22 9 2 65 13 45
2014 EN-03 2 7 25 33 28 1 3 64 10 87
2014 EN-04 7 9 24 29 23 3 6 56 17 70
2014 EN-05 0 11 24 46 13 4 2 63 12 46
2014 EN-06 0 33 25 33 8 0 0 42 33 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 14 17 30 22 14 1 1 37 32 298
2020 EN-02 5 6 32 33 20 3 2 56 11 66
2020 EN-03 12 17 24 27 15 1 4 45 30 84
2020 EN-04 20 17 33 18 10 1 0 29 38 88
2020 EN-05 14 35 40 7 5 0 0 12 49 43
2019 EN 12 25 34 17 8 2 1 26 38 282
2019 EN-02 7 21 40 18 12 0 2 30 29 57
2019 EN-03 10 29 30 20 8 3 0 29 40 79
2019 EN-04 19 20 35 18 5 3 1 23 40 80
2019 EN-05 12 30 40 9 5 5 0 15 44 43
2018 EN 13 27 37 13 7 2 2 20 42 263
2018 EN-02 13 22 28 25 5 3 3 32 38 60
2018 EN-03 12 23 40 12 9 1 3 22 36 75
2018 EN-04 13 32 33 9 8 3 3 18 47 78
2018 EN-05 15 30 45 6 3 0 0 9 45 33
2017 EN 14 27 35 13 7 2 2 21 42 256
2017 EN-02 9 27 27 16 11 4 5 30 40 55
2017 EN-03 10 27 34 16 9 3 1 26 39 77
2017 EN-04 20 27 40 10 3 0 0 13 47 60
2017 EN-05 19 26 48 7 0 0 0 7 45 42
2014 EN 21 34 25 13 3 2 1 17 57 268
2014 EN-02 11 22 40 18 2 7 0 21 36 45
2014 EN-03 21 32 23 18 3 1 1 22 54 87
2014 EN-04 22 36 27 10 4 0 1 14 58 70
2014 EN-05 28 41 15 9 2 2 2 11 73 46
2014 EN-06 33 50 17 0 0 0 0 0 83 12

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 1 10 31 38 17 0 1 56 12 299
2020 EN-02 1 7 21 51 19 0 0 70 9 67
2020 EN-03 1 10 29 32 26 0 2 60 11 84
2020 EN-04 2 9 38 36 14 0 1 51 11 88
2020 EN-05 0 12 40 42 7 0 0 49 12 43
2019 EN 5 14 28 34 16 1 2 52 19 280
2019 EN-02 4 13 32 34 16 2 0 51 16 56
2019 EN-03 1 14 29 30 22 0 4 54 16 79
2019 EN-04 9 9 26 41 10 3 3 54 18 80
2019 EN-05 2 14 29 33 17 2 2 53 18 42
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 31 31 15 8 4 8 3 69 14 298
2020 EN-02 30 26 14 9 3 15 3 69 15 66
2020 EN-03 33 36 7 7 6 6 5 77 15 84
2020 EN-04 27 27 22 10 5 7 2 60 16 88
2020 EN-05 30 35 19 7 2 5 2 70 10 43
2019 EN 34 30 14 6 6 7 2 72 13 282
2019 EN-02 32 28 18 5 5 9 4 68 12 57
2019 EN-03 35 28 10 8 9 8 3 70 18 79
2019 EN-04 33 35 15 6 6 3 3 71 13 80
2019 EN-05 30 30 19 2 2 16 0 72 6 43
2018 EN 27 35 16 5 2 10 5 73 8 262
2018 EN-02 27 32 18 0 0 17 7 76 0 60
2018 EN-03 27 32 13 4 4 12 8 73 10 75
2018 EN-04 27 40 14 8 3 6 1 73 11 77
2018 EN-05 24 42 24 3 0 6 0 71 3 33
2017 EN 23 37 17 6 5 8 4 68 13 259
2017 EN-02 26 22 16 5 2 20 9 67 10 55
2017 EN-03 28 34 14 11 5 5 4 67 18 80
2017 EN-04 13 47 13 5 10 8 3 68 17 60
2017 EN-05 17 38 33 2 5 5 0 57 8 42
2014 EN 29 33 16 6 4 8 3 70 11 268
2014 EN-02 22 31 9 9 2 20 7 73 15 45
2014 EN-03 25 36 18 6 5 8 2 68 12 87
2014 EN-04 33 24 20 7 6 6 4 63 14 70
2014 EN-05 41 37 17 0 2 2 0 80 2 46
2014 EN-06 8 50 17 17 0 0 8 64 18 12

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 55 28 7 5 4 0 0 84 9 298
2020 EN-02 55 22 15 6 1 0 0 78 7 67
2020 EN-03 62 23 5 6 5 0 0 85 11 84
2020 EN-04 46 37 6 5 6 1 0 84 10 87
2020 EN-05 53 30 7 7 2 0 0 84 9 43
2019 EN 51 31 9 6 4 0 0 82 10 282
2019 EN-02 47 37 9 4 4 0 0 84 7 57
2019 EN-03 53 29 6 5 5 1 0 83 10 79
2019 EN-04 44 28 14 10 5 0 0 71 15 80
2019 EN-05 51 40 5 2 2 0 0 91 5 43
2018 EN 50 32 9 5 2 1 0 83 8 262
2018 EN-02 45 35 13 5 0 2 0 81 5 60
2018 EN-03 53 33 7 3 4 0 0 87 7 75
2018 EN-04 52 26 6 10 3 3 0 80 13 77
2018 EN-05 45 39 12 3 0 0 0 85 3 33
2017 EN 47 33 10 6 3 0 0 81 9 259
2017 EN-02 42 33 16 4 4 2 0 76 7 55
2017 EN-03 46 31 9 8 5 0 1 78 13 80
2017 EN-04 43 35 8 10 3 0 0 78 13 60
2017 EN-05 45 43 7 2 2 0 0 88 5 42
2014 EN 47 37 7 6 3 1 0 84 9 268
2014 EN-02 44 31 13 7 0 2 2 79 7 45
2014 EN-03 47 37 6 8 2 0 0 84 10 87
2014 EN-04 43 37 6 7 6 1 0 81 13 70
2014 EN-05 50 41 7 2 0 0 0 91 2 46
2014 EN-06 50 33 8 0 8 0 0 83 8 12

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 59 31 4 4 2 0 0 90 6 297
2020 EN-02 58 33 3 3 1 1 0 92 5 67
2020 EN-03 66 22 4 5 4 0 0 88 8 83
2020 EN-04 51 38 5 5 2 0 0 89 7 87
2020 EN-05 56 33 7 5 0 0 0 88 5 43
2019 EN 60 28 7 3 1 0 0 89 4 281
2019 EN-02 57 36 5 2 0 0 0 93 2 56
2019 EN-03 65 27 5 1 3 0 0 91 4 79
2019 EN-04 55 28 11 6 0 0 0 83 6 80
2019 EN-05 58 30 7 2 2 0 0 88 5 43
2018 EN 57 33 4 2 2 0 0 92 4 261
2018 EN-02 58 33 5 2 2 0 0 92 3 60
2018 EN-03 60 36 3 1 0 0 0 96 1 75
2018 EN-04 56 32 4 4 3 1 0 89 7 77
2018 EN-05 56 34 6 3 0 0 0 91 3 32
2017 EN 53 37 3 3 3 0 0 90 7 259
2017 EN-02 55 40 4 2 0 0 0 95 2 55
2017 EN-03 51 38 4 5 3 0 0 89 8 80
2017 EN-04 52 33 5 5 5 0 0 85 10 60
2017 EN-05 43 45 2 2 7 0 0 88 10 42
2014 EN 46 42 6 5 1 0 0 88 6 268
2014 EN-02 38 49 7 4 0 2 0 89 5 45
2014 EN-03 52 36 7 3 2 0 0 87 6 87
2014 EN-04 38 44 6 10 1 0 0 83 11 70
2014 EN-05 50 41 4 4 0 0 0 91 4 46
2014 EN-06 33 67 0 0 0 0 0 100 0 12

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 56 32 7 3 1 0 0 89 4 295
2020 EN-02 48 34 12 1 1 1 1 85 3 67
2020 EN-03 59 32 4 5 0 0 0 91 5 81
2020 EN-04 53 33 8 2 3 0 0 86 6 88
2020 EN-05 62 29 7 2 0 0 0 90 2 42
2019 EN 53 32 9 5 1 1 0 85 6 282
2019 EN-02 47 39 7 4 2 2 0 88 5 57
2019 EN-03 58 27 10 4 0 1 0 86 4 79
2019 EN-04 46 35 11 8 0 0 0 81 8 80
2019 EN-05 49 33 9 7 2 0 0 81 9 43
2018 EN 46 41 9 2 1 1 0 88 3 262
2018 EN-02 42 43 12 3 0 0 0 85 3 60
2018 EN-03 51 44 3 1 0 1 0 96 1 75
2018 EN-04 45 38 12 1 3 1 0 84 4 77
2018 EN-05 45 42 12 0 0 0 0 88 0 33

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 55 21 6 4 2 9 3 86 7 296
2020 EN-02 43 22 9 6 1 13 4 80 9 67
2020 EN-03 57 19 6 6 1 8 2 85 8 84
2020 EN-04 53 24 7 2 3 8 1 86 6 86
2020 EN-05 67 12 5 0 2 10 5 92 3 42
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 55 29 7 5 2 1 1 86 6 299
2020 EN-02 43 30 12 10 1 0 3 75 12 67
2020 EN-03 57 30 5 5 2 0 1 88 7 84
2020 EN-04 57 31 7 2 2 1 0 89 5 88
2020 EN-05 63 30 7 0 0 0 0 93 0 43
2019 EN 57 23 12 5 1 1 0 81 7 279
2019 EN-02 46 19 19 11 2 2 2 67 13 57
2019 EN-03 56 23 12 8 1 0 0 79 9 78
2019 EN-04 55 29 13 1 3 0 0 84 4 80
2019 EN-05 67 24 10 0 0 0 0 90 0 42

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 43 30 16 7 4 0 0 73 11 298
2020 EN-02 42 33 15 9 1 0 0 75 10 67
2020 EN-03 52 28 10 5 6 0 0 80 11 83
2020 EN-04 35 33 20 6 5 1 0 69 10 88
2020 EN-05 44 21 23 12 0 0 0 65 12 43
2019 EN 40 34 11 7 6 1 0 75 14 281
2019 EN-02 37 37 9 9 7 0 2 75 16 57
2019 EN-03 42 34 9 9 5 1 0 77 14 79
2019 EN-04 37 35 18 4 6 0 0 72 10 79
2019 EN-05 42 33 7 12 5 2 0 76 17 43
2018 EN 40 38 10 8 3 0 0 78 11 262
2018 EN-02 33 47 13 7 0 0 0 80 7 60
2018 EN-03 48 37 8 4 1 0 1 86 5 75
2018 EN-04 40 32 6 14 5 1 0 74 20 77
2018 EN-05 27 42 21 6 3 0 0 70 9 33
2017 EN 36 45 10 7 2 0 0 81 9 258
2017 EN-02 29 51 11 7 2 0 0 80 9 55
2017 EN-03 35 48 11 5 1 0 0 83 6 80
2017 EN-04 40 42 3 10 5 0 0 82 15 60
2017 EN-05 33 40 14 7 2 0 2 76 10 42
2014 EN 34 41 15 6 4 0 0 75 10 268
2014 EN-02 20 60 13 2 4 0 0 80 7 45
2014 EN-03 29 46 13 8 5 0 0 75 13 87
2014 EN-04 30 36 24 7 3 0 0 66 10 70
2014 EN-05 57 26 11 4 2 0 0 83 7 46
2014 EN-06 50 33 8 0 8 0 0 83 8 12

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 52 24 12 4 5 1 1 78 10 298
2020 EN-02 49 25 15 6 3 0 1 76 9 67
2020 EN-03 58 17 12 5 7 1 0 76 12 83
2020 EN-04 48 31 9 2 7 2 1 81 9 88
2020 EN-05 51 23 19 5 0 2 0 76 5 43

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 53 28 11 4 3 1 0 82 7 299
2020 EN-02 46 33 13 3 1 3 0 82 5 67
2020 EN-03 61 24 6 5 4 1 0 86 8 84
2020 EN-04 50 30 13 3 3 1 0 80 7 88
2020 EN-05 49 30 16 2 2 0 0 79 5 43
2019 EN 46 35 9 6 4 0 0 81 10 280
2019 EN-02 42 35 11 5 4 2 2 80 9 57
2019 EN-03 48 30 6 9 6 0 0 78 16 77
2019 EN-04 43 36 13 4 5 0 0 79 9 80
2019 EN-05 44 44 9 2 0 0 0 88 2 43
2018 EN 47 35 10 3 3 1 0 83 7 263
2018 EN-02 53 33 10 3 0 0 0 87 3 60
2018 EN-03 55 29 8 4 1 1 1 86 5 75
2018 EN-04 38 40 9 4 8 1 0 79 12 78
2018 EN-05 33 52 12 3 0 0 0 85 3 33
2017 EN 44 37 10 6 3 0 0 81 9 258
2017 EN-02 49 36 9 5 0 0 0 86 5 55
2017 EN-03 43 35 13 5 4 0 0 78 9 79
2017 EN-04 37 43 5 8 7 0 0 80 15 60
2017 EN-05 38 36 17 7 2 0 0 74 10 42
2014 EN 41 38 12 6 2 0 0 79 9 268
2014 EN-02 38 47 9 4 2 0 0 84 7 45
2014 EN-03 40 36 11 9 3 0 0 76 13 87
2014 EN-04 29 47 16 6 3 0 0 76 9 70
2014 EN-05 57 24 17 2 0 0 0 80 2 46
2014 EN-06 50 42 0 8 0 0 0 92 8 12

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EN 47 53 298
2020 EN-02 42 58 67
2020 EN-03 54 46 84
2020 EN-04 47 53 87
2020 EN-05 42 58 43

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 64 19 4 2 0 6 5 93 2 298
2020 EN-02 61 18 3 0 0 7 10 96 0 67
2020 EN-03 67 15 4 2 0 8 4 93 3 84
2020 EN-04 63 19 7 3 0 5 3 89 4 88
2020 EN-05 65 26 2 0 0 2 5 98 0 43

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 61 21 9 5 4 0 0 82 9 298
2020 EN-02 63 21 12 3 1 0 0 84 4 67
2020 EN-03 68 17 6 6 4 0 0 85 10 84
2020 EN-04 54 25 11 5 5 0 0 79 9 87
2020 EN-05 56 26 7 9 2 0 0 81 12 43
2019 EN 52 30 7 7 3 0 0 82 10 282
2019 EN-02 51 37 5 4 4 0 0 88 7 57
2019 EN-03 56 25 5 10 4 0 0 81 14 79
2019 EN-04 50 28 9 10 4 0 0 78 14 80
2019 EN-05 51 35 12 2 0 0 0 86 2 43
2018 EN 49 32 8 6 4 0 0 81 11 262
2018 EN-02 53 30 13 2 2 0 0 83 3 60
2018 EN-03 50 34 5 9 1 0 0 84 11 74
2018 EN-04 45 32 6 6 9 1 0 78 16 78
2018 EN-05 52 30 6 9 3 0 0 82 12 33
2017 EN 50 29 10 8 3 0 0 78 12 259
2017 EN-02 49 33 9 9 0 0 0 82 9 55
2017 EN-03 49 24 13 11 4 0 0 73 15 80
2017 EN-04 53 25 5 8 8 0 0 78 17 60
2017 EN-05 38 38 17 7 0 0 0 76 7 42
2014 EN 46 31 12 7 3 0 0 78 10 268
2014 EN-02 40 36 18 4 2 0 0 76 7 45
2014 EN-03 44 34 8 9 3 1 0 79 13 87
2014 EN-04 41 34 13 9 3 0 0 76 12 70
2014 EN-05 61 20 15 4 0 0 0 80 4 46
2014 EN-06 50 25 17 0 8 0 0 75 8 12
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 41 32 8 3 4 12 0 83 8 299
2020 EN-02 48 19 7 1 3 21 0 85 6 67
2020 EN-03 40 31 7 2 6 13 0 82 10 84
2020 EN-04 42 32 8 5 3 10 0 82 9 88
2020 EN-05 33 49 14 2 0 2 0 83 2 43
2019 EN 32 34 16 6 3 9 0 73 10 282
2019 EN-02 35 37 11 9 0 9 0 79 10 57
2019 EN-03 34 23 23 6 5 9 0 63 13 79
2019 EN-04 23 36 18 6 4 14 0 68 12 80
2019 EN-05 30 49 14 2 2 2 0 81 5 43
2018 EN 31 31 18 5 5 10 0 69 11 260
2018 EN-02 30 30 20 2 3 15 0 71 6 60
2018 EN-03 30 30 14 5 4 16 0 72 11 73
2018 EN-04 23 34 21 10 5 6 0 61 17 77
2018 EN-05 39 30 21 3 6 0 0 70 9 33
2017 EN 27 37 16 9 2 10 0 70 12 259
2017 EN-02 27 29 9 20 0 13 2 66 24 55
2017 EN-03 23 41 16 5 5 10 0 71 11 80
2017 EN-04 25 37 15 8 0 15 0 73 10 60
2017 EN-05 26 38 26 7 0 2 0 66 7 42
2014 EN 23 35 20 7 4 11 0 65 13 268
2014 EN-02 13 38 18 11 2 18 0 62 16 45
2014 EN-03 31 29 17 3 3 16 0 71 8 87
2014 EN-04 13 41 20 10 6 9 1 60 18 70
2014 EN-05 33 28 26 7 4 2 0 62 11 46
2014 EN-06 17 50 8 17 0 8 0 73 18 12

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 38 35 13 6 5 2 0 75 11 299
2020 EN-02 45 27 13 4 3 7 0 77 8 67
2020 EN-03 37 32 15 8 5 2 0 71 13 84
2020 EN-04 41 36 11 5 7 0 0 77 11 88
2020 EN-05 23 49 16 7 5 0 0 72 12 43
2019 EN 28 35 22 8 5 2 0 64 13 282
2019 EN-02 32 33 23 7 5 0 0 65 12 57
2019 EN-03 32 29 20 11 6 1 0 62 18 79
2019 EN-04 21 34 28 6 5 6 0 59 12 80
2019 EN-05 19 49 19 7 5 2 0 69 12 43
2018 EN 27 33 21 9 5 4 0 63 15 261
2018 EN-02 22 42 22 5 5 5 0 67 11 60
2018 EN-03 31 31 16 11 5 5 0 66 17 74
2018 EN-04 21 35 22 14 5 4 0 57 20 78
2018 EN-05 33 24 30 6 6 0 0 58 12 33
2017 EN 24 38 20 8 7 2 0 63 16 259
2017 EN-02 24 34 20 9 13 0 0 58 22 55
2017 EN-03 16 45 20 5 8 5 1 65 13 80
2017 EN-04 22 32 23 15 5 3 0 55 21 60
2017 EN-05 28 41 21 7 2 0 0 69 10 42
2014 EN 20 25 25 20 7 1 0 46 28 268
2014 EN-02 13 18 36 24 4 4 0 33 30 45
2014 EN-03 25 24 25 15 9 1 0 50 24 87
2014 EN-04 14 34 19 21 10 1 0 49 32 70
2014 EN-05 30 20 24 22 4 0 0 50 26 46
2014 EN-06 8 42 17 33 0 0 0 50 33 12

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 27 37 14 12 4 6 0 69 17 299
2020 EN-02 31 34 9 9 3 13 0 76 14 67
2020 EN-03 27 35 14 12 4 8 0 68 17 84
2020 EN-04 28 34 17 13 6 2 0 64 19 88
2020 EN-05 16 47 16 14 5 2 0 64 19 43
2019 EN 22 30 22 15 5 6 0 55 21 281
2019 EN-02 21 37 28 5 5 4 0 60 11 57
2019 EN-03 27 24 20 15 6 8 0 55 23 79
2019 EN-04 19 26 19 24 4 9 0 49 30 80
2019 EN-05 12 43 26 12 5 2 0 56 17 42
2018 EN 18 33 24 13 6 6 0 54 21 262
2018 EN-02 13 35 30 7 5 10 0 54 13 60
2018 EN-03 26 27 22 14 4 8 0 57 19 74
2018 EN-04 13 35 21 15 12 5 0 50 28 78
2018 EN-05 15 36 24 21 3 0 0 52 24 33
2017 EN 12 40 22 12 6 7 0 57 19 259
2017 EN-02 14 36 13 16 9 11 0 57 29 55
2017 EN-03 11 41 21 8 9 9 1 58 18 80
2017 EN-04 8 40 25 17 5 5 0 51 23 60
2017 EN-05 9 43 31 10 2 5 0 55 13 42
2014 EN 13 24 28 20 10 5 0 39 32 268
2014 EN-02 11 18 22 29 11 9 0 32 44 45
2014 EN-03 20 22 24 17 9 8 0 45 29 87
2014 EN-04 7 26 31 17 16 3 0 34 34 70
2014 EN-05 15 28 30 20 4 2 0 44 24 46
2014 EN-06 0 42 25 33 0 0 0 42 33 12

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 28 45 12 9 5 1 0 74 14 297
2020 EN-02 35 44 11 6 3 2 0 80 9 66
2020 EN-03 32 45 7 6 7 2 0 79 13 84
2020 EN-04 25 41 14 13 7 0 0 67 20 87
2020 EN-05 14 49 23 9 5 0 0 63 14 43
2019 EN 20 31 20 17 7 4 0 54 25 282
2019 EN-02 25 33 23 7 12 0 0 58 19 57
2019 EN-03 20 27 16 20 9 8 0 51 32 79
2019 EN-04 14 30 18 25 6 8 0 47 34 80
2019 EN-05 12 47 26 12 5 0 0 58 16 43
2018 EN 14 37 21 19 5 3 0 53 25 262
2018 EN-02 8 45 23 18 2 3 0 55 21 60
2018 EN-03 19 28 20 22 5 5 0 50 29 74
2018 EN-04 10 40 21 18 8 4 0 52 27 78
2018 EN-05 15 39 21 18 6 0 0 55 24 33
2017 EN 16 38 24 15 5 2 0 55 21 259
2017 EN-02 14 33 27 18 6 2 0 48 24 55
2017 EN-03 11 39 24 13 10 4 0 52 23 80
2017 EN-04 7 42 27 18 3 3 0 50 22 60
2017 EN-05 26 29 21 21 2 0 0 55 24 42
2014 EN 13 29 27 22 6 2 0 44 29 268
2014 EN-02 9 29 31 24 4 2 0 39 30 45
2014 EN-03 20 22 29 18 8 2 1 43 27 87
2014 EN-04 7 34 23 24 10 1 0 42 35 70
2014 EN-05 17 33 24 22 2 2 0 51 24 46
2014 EN-06 8 42 25 25 0 0 0 50 25 12

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 47 26 13 5 2 6 2 79 7 299
2020 EN-02 55 24 10 4 0 4 1 84 5 67
2020 EN-03 43 25 12 5 1 11 4 79 7 84
2020 EN-04 45 26 17 5 2 3 1 75 7 88
2020 EN-05 42 33 9 9 5 2 0 76 14 43
2019 EN 46 24 17 4 4 5 0 73 9 281
2019 EN-02 47 18 18 2 7 9 0 71 10 57
2019 EN-03 43 25 16 4 6 5 0 72 11 79
2019 EN-04 41 30 15 4 4 5 1 76 8 80
2019 EN-05 47 19 28 7 0 0 0 65 7 43
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 22 46 19 10 2 1 0 68 12 298
2020 EN-02 22 49 18 7 1 1 0 73 9 67
2020 EN-03 30 40 18 7 2 2 0 72 10 83
2020 EN-04 20 43 19 14 2 1 0 64 16 88
2020 EN-05 7 47 30 14 2 0 0 53 16 43
2019 EN 21 43 21 11 3 1 0 65 14 282
2019 EN-02 21 51 16 11 2 0 0 72 12 57
2019 EN-03 23 44 14 13 5 1 0 68 18 79
2019 EN-04 13 41 28 14 3 3 0 55 17 80
2019 EN-05 21 33 37 5 5 0 0 53 9 43
2018 EN 20 43 23 10 3 1 0 63 14 261
2018 EN-02 17 42 25 8 5 3 0 60 14 60
2018 EN-03 23 41 26 9 1 0 0 64 11 74
2018 EN-04 14 45 21 14 5 1 0 60 19 78
2018 EN-05 21 39 27 9 3 0 0 61 12 33
2017 EN 23 42 20 11 3 2 0 65 15 258
2017 EN-02 22 35 18 20 5 0 0 57 25 55
2017 EN-03 16 44 24 11 1 4 0 62 13 80
2017 EN-04 12 53 22 8 5 0 0 64 14 59
2017 EN-05 38 33 14 10 2 2 0 73 12 42
2014 EN 15 42 24 13 5 0 0 58 18 267
2014 EN-02 18 27 29 18 9 0 0 44 27 45
2014 EN-03 21 45 18 7 8 1 0 66 15 87
2014 EN-04 6 43 30 20 1 0 0 49 22 70
2014 EN-05 20 51 22 4 2 0 0 71 7 45
2014 EN-06 0 58 0 33 8 0 0 58 42 12

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EN 18 38 23 13 4 4 0 59 17 296
2020 EN-02 27 33 23 11 0 6 0 65 11 66
2020 EN-03 26 37 26 4 5 2 1 65 9 82
2020 EN-04 9 39 24 16 7 6 0 51 24 88
2020 EN-05 7 44 26 21 2 0 0 51 23 43
2019 EN 15 32 27 17 4 4 0 50 22 281
2019 EN-02 18 38 23 16 4 2 0 56 20 56
2019 EN-03 15 27 33 15 5 5 0 44 21 79
2019 EN-04 11 29 28 20 5 8 0 43 27 80
2019 EN-05 12 42 26 16 2 2 0 55 19 43

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Leas