2020 Public Service Employee Survey Results for Natural Resources Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	42	8	10	2	80	12	106
2020	CS-02	30	50	7	14	0	80	14	44
2020	CS-03	41	38	14	8	0	78	8	37

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	75	17	4	2	1	0	2	93	3	106
2020	CS-02	80	16	0	2	2	0	0	95	5	44
2020	CS-03	68	14	11	3	0	0	5	86	3	37
2017	CS	59	22	11	5	2	0	2	83	7	122
2017	CS-01	78	22	0	0	0	0	0	100	0	13
2017	CS-02	67	21	9	3	0	0	0	88	3	58
2017	CS-03	46	21	18	8	3	0	5	70	11	39
2014	CS	65	22	6	2	1	1	2	90	4	144
2014	CS-01	74	26	0	0	0	0	0	100	0	19
2014	CS-02	68	22	5	0	3	1	1	92	3	79
2014	CS-03	54	23	11	6	0	0	6	82	6	35

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	42	9	9	0	1	81	10	106
2020	CS-02	36	43	16	5	0	0	80	5	44
2020	CS-03	38	41	8	11	0	3	81	11	37
2019	CS	47	37	5	7	4	0	84	11	98
2019	CS-01	60	20	0	10	10	0	80	20	10
2019	CS-02	36	43	10	7	5	0	79	12	42
2019	CS-03	53	35	3	6	3	0	88	9	34
2017	CS	38	40	7	11	4	0	78	15	123
2017	CS-01	42	44	7	7	0	0	85	7	13
2017	CS-02	34	47	5	12	2	0	81	14	59
2017	CS-03	41	31	10	13	5	0	72	18	39
2014	CS	45	27	9	11	8	0	72	19	144
2014	CS-01	47	32	11	11	0	0	79	11	19
2014	CS-02	49	25	10	8	8	0	75	15	79
2014	CS-03	40	31	0	14	14	0	71	29	35

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	21	39	14	19	7	1	60	26	106
2020	CS-02	16	48	9	23	5	0	64	27	44
2020	CS-03	16	38	22	19	5	0	54	24	37
2019	CS	15	34	18	20	10	2	50	31	98
2019	CS-01	40	30	10	10	10	0	70	20	10
2019	CS-02	14	31	19	26	7	2	46	34	42
2019	CS-03	9	32	21	18	18	3	42	36	34
2018	CS	13	46	15	18	8	0	60	26	89
2018	CS-02	14	49	12	19	7	0	63	26	43
2018	CS-03	4	46	21	14	14	0	50	29	28
2017	CS	19	31	21	15	14	0	50	29	123
2017	CS-01	15	15	42	15	15	0	29	29	13
2017	CS-02	22	29	20	17	12	0	51	29	59
2017	CS-03	21	28	21	18	13	0	49	31	39
2014	CS	21	36	18	17	6	1	58	24	143
2014	CS-01	26	42	32	0	0	0	68	0	19
2014	CS-02	30	24	14	23	8	1	55	31	78
2014	CS-03	3	51	23	17	6	0	54	23	35

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	33	11	7	0	0	2	82	7	104
2020	CS-02	51	35	7	5	0	0	2	88	5	43
2020	CS-03	44	33	14	8	0	0	0	78	8	36
2019	CS	45	34	13	3	2	1	1	81	5	97
2019	CS-01	30	40	20	10	0	0	0	70	10	10
2019	CS-02	48	29	14	0	5	2	2	80	5	42
2019	CS-03	44	35	15	6	0	0	0	79	6	34
2017	CS	47	37	13	2	1	0	0	85	2	123
2017	CS-01	63	22	15	0	0	0	0	85	0	13
2017	CS-02	44	46	10	0	0	0	0	90	0	59
2017	CS-03	46	33	15	3	3	0	0	79	5	39
2014	CS	49	36	4	8	1	1	0	86	10	144
2014	CS-01	53	47	0	0	0	0	0	100	0	19
2014	CS-02	54	28	3	11	1	3	0	84	13	79
2014	CS-03	34	46	9	9	3	0	0	80	11	35

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	30	10	8	4	0	1	78	12	105
2020	CS-02	49	30	14	5	2	0	0	79	7	43
2020	CS-03	46	30	8	11	3	0	3	78	14	37
2019	CS	47	30	10	5	5	1	1	79	11	97
2019	CS-01	50	50	0	0	0	0	0	100	0	10
2019	CS-02	48	26	17	5	5	0	0	74	10	42
2019	CS-03	44	26	9	9	9	0	3	73	18	34
2018	CS	37	45	7	6	4	0	1	83	10	89
2018	CS-02	37	42	9	7	2	0	2	81	10	43
2018	CS-03	32	50	4	4	11	0	0	82	14	28
2017	CS	44	32	12	9	2	0	1	77	11	123
2017	CS-01	37	37	27	0	0	0	0	73	0	13
2017	CS-02	47	34	9	8	0	0	2	83	9	59
2017	CS-03	49	26	13	8	5	0	0	74	13	39
2014	CS	40	38	15	6	1	0	0	78	8	144
2014	CS-01	53	37	11	0	0	0	0	89	0	19
2014	CS-02	38	39	11	9	3	0	0	77	11	79
2014	CS-03	37	37	23	3	0	0	0	74	3	35

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	41	13	7	4	76	10	106
2020	CS-02	41	43	9	2	5	84	7	44
2020	CS-03	27	46	14	11	3	73	14	37
2019	CS	29	40	9	11	10	69	22	97
2019	CS-01	10	30	40	10	10	40	20	10
2019	CS-02	29	45	5	12	10	74	21	42
2019	CS-03	32	38	6	12	12	71	24	34
2018	CS	20	56	11	7	6	76	12	89
2018	CS-02	21	51	19	5	5	72	9	43
2018	CS-03	18	54	7	14	7	71	21	28
2017	CS	25	47	13	8	6	72	15	122
2017	CS-01	22	49	22	7	0	71	7	13
2017	CS-02	28	48	12	7	5	76	12	58
2017	CS-03	26	49	8	10	8	74	18	39
2014	CS	26	44	14	12	3	71	15	144
2014	CS-01	42	32	11	11	5	74	16	19
2014	CS-02	28	46	13	9	5	73	14	79
2014	CS-03	14	49	17	20	0	63	20	35

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	38	13	16	7	0	0	64	23	106
2020	CS-02	30	41	14	11	5	0	0	70	16	44
2020	CS-03	32	30	14	16	8	0	0	62	24	37
2019	CS	21	32	16	17	12	0	1	54	30	98
2019	CS-01	20	30	30	10	10	0	0	50	20	10
2019	CS-02	21	26	19	21	12	0	0	48	33	42
2019	CS-03	24	35	9	12	18	0	3	61	30	34
2018	CS	15	35	23	16	10	0	1	51	26	88
2018	CS-02	19	23	30	19	7	0	2	43	26	43
2018	CS-03	11	41	22	7	19	0	0	52	26	27
2017	CS	22	30	21	15	12	0	0	52	27	122
2017	CS-01	34	29	22	7	7	0	0	63	15	13
2017	CS-02	21	33	24	12	10	0	0	54	22	58
2017	CS-03	23	28	21	23	5	0	0	51	28	39
2014	CS	19	37	19	13	10	1	0	58	23	144
2014	CS-01	37	42	5	11	5	0	0	79	16	19
2014	CS-02	16	39	19	11	11	3	0	57	23	79
2014	CS-03	17	29	23	20	11	0	0	46	31	35

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	25	40	7	16	12	0	65	28	106
2020	CS-02	27	45	5	16	7	0	73	23	44
2020	CS-03	24	27	11	22	16	0	51	38	37
2019	CS	23	34	16	11	15	0	57	27	98
2019	CS-01	10	70	20	0	0	0	80	0	10
2019	CS-02	26	33	14	17	10	0	60	26	42
2019	CS-03	21	29	18	3	29	0	50	32	34
2018	CS	15	42	15	20	8	1	57	28	89
2018	CS-02	21	47	14	14	2	2	69	17	43
2018	CS-03	7	29	18	25	21	0	36	46	28
2017	CS	18	34	23	15	10	0	52	25	122
2017	CS-01	29	15	42	7	7	0	44	15	13
2017	CS-02	21	43	21	10	5	0	64	15	58
2017	CS-03	15	31	21	18	15	0	46	33	39

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	47	8	10	4	0	78	14	105
2020	CS-02	28	56	9	2	5	0	84	7	43
2020	CS-03	35	35	8	22	0	0	70	22	37
2019	CS	21	42	18	11	6	1	64	18	98
2019	CS-01	20	70	0	0	10	0	90	10	10
2019	CS-02	19	43	19	14	2	2	63	17	42
2019	CS-03	24	32	24	12	9	0	56	21	34
2018	CS	25	44	18	9	4	0	69	13	89
2018	CS-02	19	42	23	14	2	0	60	16	43
2018	CS-03	21	50	11	7	11	0	71	18	28
2017	CS	31	38	16	11	5	0	68	16	122
2017	CS-01	34	37	15	15	0	0	71	15	13
2017	CS-02	28	43	14	10	5	0	71	15	58
2017	CS-03	36	31	18	10	5	0	67	15	39
2014	CS	29	41	14	10	5	1	71	15	144
2014	CS-01	47	26	16	0	5	5	78	6	19
2014	CS-02	28	42	13	10	6	1	71	17	79
2014	CS-03	20	46	14	17	3	0	66	20	35

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	28	44	10	8	8	73	17	106
2020	CS-02	34	50	2	5	9	84	14	44
2020	CS-03	24	38	19	11	8	62	19	37
2019	CS	28	32	11	18	11	60	29	97
2019	CS-02	26	33	12	21	7	60	29	42
2019	CS-03	29	29	12	12	18	59	29	34
2018	CS	16	45	18	11	10	61	21	89
2018	CS-02	19	40	23	12	7	58	19	43
2018	CS-03	11	46	18	7	18	57	25	28
2017	CS	29	36	14	10	11	65	21	122
2017	CS-01	34	44	7	7	7	78	15	13
2017	CS-02	29	36	19	7	9	66	15	58
2017	CS-03	31	33	13	15	8	64	23	39

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	35	8	8	2	0	83	10	105
2020	CS-02	44	42	5	9	0	0	86	9	43
2020	CS-03	49	35	8	5	3	0	84	8	37
2019	CS	41	40	6	5	8	0	81	13	98
2019	CS-01	20	60	10	0	10	0	80	10	10
2019	CS-02	45	38	5	7	5	0	83	12	42
2019	CS-03	41	41	3	6	9	0	82	15	34
2018	CS	40	41	11	6	2	0	81	8	88
2018	CS-02	40	45	12	2	0	0	86	2	42
2018	CS-03	39	36	14	4	7	0	75	11	28
2017	CS	40	41	9	8	2	0	81	10	123
2017	CS-01	37	42	15	7	0	0	78	7	13
2017	CS-02	44	44	3	7	2	0	88	8	59
2017	CS-03	41	36	13	5	5	0	77	10	39
2014	CS	54	36	7	2	0	1	91	2	144
2014	CS-01	53	37	5	0	0	5	94	0	19
2014	CS-02	61	28	8	4	0	0	89	4	79
2014	CS-03	40	51	9	0	0	0	91	0	35

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	27	51	7	8	7	78	15	106
2020	CS-02	27	50	14	5	5	77	9	44
2020	CS-03	30	54	0	8	8	84	16	37
2019	CS	29	42	10	11	8	70	19	98
2019	CS-01	40	30	10	0	20	70	20	10
2019	CS-02	26	40	12	14	7	67	21	42
2019	CS-03	26	47	12	6	9	74	15	34
2018	CS	19	54	10	11	6	73	17	89
2018	CS-02	19	53	12	12	5	72	16	43
2018	CS-03	14	61	7	11	7	75	18	28
2017	CS	27	38	17	9	9	65	18	122
2017	CS-01	7	42	44	7	0	49	7	13
2017	CS-02	29	41	12	9	9	71	17	58
2017	CS-03	33	33	18	3	13	67	15	39
2014	CS	22	43	17	13	6	64	19	143
2014	CS-01	37	26	16	11	11	63	21	19
2014	CS-02	23	40	17	13	8	63	21	78
2014	CS-03	9	54	17	17	3	63	20	35

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	42	13	6	7	0	0	75	12	106
2020	CS-02	36	45	7	2	9	0	0	82	11	44
2020	CS-03	24	46	16	8	5	0	0	70	14	37
2019	CS	30	35	21	8	6	0	0	64	14	98
2019	CS-01	20	40	30	0	10	0	0	60	10	10
2019	CS-02	33	26	26	10	5	0	0	60	14	42
2019	CS-03	24	41	18	9	9	0	0	65	18	34
2018	CS	31	35	17	11	6	0	0	66	17	89
2018	CS-02	30	28	23	14	5	0	0	58	19	43
2018	CS-03	21	46	14	7	11	0	0	68	18	28
2017	CS	28	33	18	11	10	0	0	61	21	123
2017	CS-01	22	29	27	7	15	0	0	51	22	13
2017	CS-02	29	34	17	14	7	0	0	63	20	59
2017	CS-03	33	31	13	13	10	0	0	64	23	39
2014	CS	35	33	16	7	7	1	1	70	14	144
2014	CS-01	53	21	11	11	5	0	0	74	16	19
2014	CS-02	34	30	18	5	10	1	1	66	16	79
2014	CS-03	26	46	17	9	3	0	0	71	11	35

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	37	19	11	6	1	0	64	17	106
2020	CS-02	27	48	16	5	5	0	0	75	9	44
2020	CS-03	22	35	24	11	8	0	0	57	19	37
2019	CS	23	34	24	12	7	0	0	57	20	97
2019	CS-01	30	30	40	0	0	0	0	60	0	10
2019	CS-02	24	29	32	10	5	0	0	54	15	41
2019	CS-03	21	35	12	18	15	0	0	56	32	34
2018	CS	16	41	15	20	7	0	1	58	27	87
2018	CS-02	14	40	21	17	7	0	0	55	24	42
2018	CS-03	7	54	7	21	11	0	0	61	32	28
2017	CS	25	35	19	15	6	0	0	60	21	123
2017	CS-01	22	42	37	0	0	0	0	63	0	13
2017	CS-02	29	42	12	12	5	0	0	71	17	59
2017	CS-03	23	26	23	21	8	0	0	49	28	39
2014	CS	25	38	18	12	7	0	0	63	19	144
2014	CS-01	26	58	16	0	0	0	0	84	0	19
2014	CS-02	28	30	16	15	10	0	0	58	25	79
2014	CS-03	14	43	20	17	6	0	0	57	23	35

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	37	12	8	3	0	77	10	106
2020	CS-02	43	43	7	5	2	0	86	7	44
2020	CS-03	35	30	16	14	5	0	65	19	37
2019	CS	37	39	10	9	5	0	76	14	98
2019	CS-01	30	50	20	0	0	0	80	0	10
2019	CS-02	43	36	12	10	0	0	79	10	42
2019	CS-03	32	41	6	9	12	0	74	21	34
2018	CS	25	49	15	9	2	0	74	11	89
2018	CS-02	26	51	14	9	0	0	77	9	43
2018	CS-03	18	46	18	11	7	0	64	18	28
2017	CS	34	41	12	9	4	0	75	13	123
2017	CS-01	49	37	7	7	0	0	85	7	13
2017	CS-02	34	47	12	3	3	0	81	7	59
2017	CS-03	33	36	15	13	3	0	69	15	39
2014	CS	37	40	10	12	0	1	77	13	144
2014	CS-01	47	37	5	11	0	0	84	11	19
2014	CS-02	38	41	6	14	0	1	79	14	79
2014	CS-03	29	40	20	11	0	0	69	11	35

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	24	35	20	14	6	1	0	59	20	104
2020	CS-02	37	33	16	9	5	0	0	70	14	43
2020	CS-03	14	39	25	14	6	3	0	54	20	36
2019	CS	37	29	17	9	6	0	2	67	16	98
2019	CS-01	50	30	20	0	0	0	0	80	0	10
2019	CS-02	45	26	7	14	7	0	0	71	21	42
2019	CS-03	32	26	24	3	9	0	6	63	13	34
2018	CS	38	38	11	6	7	0	1	76	13	88
2018	CS-02	47	30	12	7	5	0	0	77	12	43
2018	CS-03	26	33	15	7	15	0	4	62	23	27
2017	CS	43	32	10	8	5	0	2	76	13	123
2017	CS-01	34	44	15	7	0	0	0	78	7	13
2017	CS-02	49	34	7	5	3	0	2	84	9	59
2017	CS-03	41	26	10	13	8	0	3	68	21	39
2014	CS	31	38	18	6	6	0	1	69	13	144
2014	CS-01	42	42	16	0	0	0	0	84	0	19
2014	CS-02	33	38	19	3	8	0	0	71	10	79
2014	CS-03	23	37	17	14	6	0	3	62	21	35

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	15	22	37	16	7	2	2	24	38	106
2020	CS-02	9	14	43	23	7	0	5	31	24	44
2020	CS-03	22	27	41	3	5	3	0	8	50	37
2019	CS	13	32	34	18	3	0	0	21	45	98
2019	CS-01	10	20	50	10	10	0	0	20	30	10
2019	CS-02	7	31	31	29	2	0	0	31	38	42
2019	CS-03	21	41	32	6	0	0	0	6	62	34
2018	CS	12	29	34	19	6	0	0	25	42	89
2018	CS-02	9	26	33	23	9	0	0	33	35	43
2018	CS-03	18	39	32	7	4	0	0	11	57	28
2017	CS	15	27	40	12	4	0	2	17	43	122
2017	CS-01	0	27	37	15	15	0	7	32	29	13
2017	CS-02	14	26	41	15	2	0	2	18	40	58
2017	CS-03	18	31	36	10	5	0	0	15	49	39
2014	CS	15	32	37	10	4	1	1	14	48	144
2014	CS-01	5	16	58	16	5	0	0	21	21	19
2014	CS-02	19	27	34	11	6	1	1	18	47	79
2014	CS-03	17	49	29	6	0	0	0	6	66	35

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	16	25	23	22	9	4	1	33	44	106
2020	CS-02	9	16	30	27	11	5	2	41	27	44
2020	CS-03	24	35	19	14	5	3	0	19	61	37
2019	CS	15	22	29	19	9	5	0	30	40	98
2019	CS-01	10	0	40	40	10	0	0	50	10	10
2019	CS-02	17	12	29	21	14	7	0	38	31	42
2019	CS-03	15	35	29	12	3	6	0	16	53	34
2018	CS	10	29	37	13	8	1	1	22	40	89
2018	CS-02	7	28	37	19	7	2	0	26	36	43
2018	CS-03	21	36	32	4	7	0	0	11	57	28
2017	CS	15	22	29	17	9	2	7	28	40	122
2017	CS-01	0	7	29	22	27	0	15	57	9	13
2017	CS-02	14	19	28	19	7	5	9	30	38	58
2017	CS-03	13	31	31	15	8	0	3	24	45	39
2014	CS	12	24	36	15	8	2	1	24	38	144
2014	CS-01	5	5	53	32	5	0	0	37	11	19
2014	CS-02	14	23	29	19	10	3	3	31	39	79
2014	CS-03	11	34	40	3	9	3	0	12	47	35

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	14	30	30	18	5	1	2	23	46	106
2020	CS-02	14	23	36	16	7	2	2	24	38	44
2020	CS-03	16	38	22	19	3	0	3	22	56	37
2019	CS	20	36	23	14	5	1	1	20	57	97
2019	CS-01	30	20	10	20	20	0	0	40	50	10
2019	CS-02	12	33	31	19	2	0	2	22	46	42
2019	CS-03	24	39	18	12	3	3	0	16	66	33
2018	CS	21	26	26	15	8	4	0	24	49	89
2018	CS-02	16	37	23	9	9	5	0	20	56	43
2018	CS-03	25	18	29	21	4	4	0	26	44	28
2017	CS	20	24	27	14	4	2	10	20	50	123
2017	CS-01	27	15	37	7	0	0	15	9	49	13
2017	CS-02	20	19	27	12	5	2	15	20	47	59
2017	CS-03	18	33	21	18	5	3	3	24	54	39
2014	CS	21	26	31	11	6	2	3	18	50	144
2014	CS-01	16	26	21	21	5	11	0	29	47	19
2014	CS-02	25	24	29	9	6	1	5	16	53	79
2014	CS-03	17	34	37	6	6	0	0	11	51	35

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	6	17	32	29	14	0	2	44	23	106
2020	CS-02	2	9	27	39	20	0	2	60	12	44
2020	CS-03	5	22	38	22	11	0	3	33	28	37
2019	CS	8	18	32	30	11	0	1	41	27	98
2019	CS-01	0	20	40	20	20	0	0	40	20	10
2019	CS-02	7	14	24	40	14	0	0	55	21	42
2019	CS-03	12	21	35	24	6	0	3	30	33	34
2018	CS	9	10	30	35	13	1	1	49	20	89
2018	CS-02	5	9	30	37	16	0	2	55	14	43
2018	CS-03	18	14	25	32	7	4	0	41	33	28
2017	CS	8	18	28	30	9	0	7	42	28	123
2017	CS-01	7	7	29	42	7	0	7	53	16	13
2017	CS-02	5	15	27	25	14	0	14	45	23	59
2017	CS-03	13	21	26	36	5	0	0	41	33	39
2014	CS	9	12	41	27	9	0	1	37	21	143
2014	CS-01	0	0	37	53	11	0	0	63	0	19
2014	CS-02	10	14	35	24	14	0	3	39	25	78
2014	CS-03	11	14	51	23	0	0	0	23	26	35

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	17	29	11	8	1	4	20	50	106
2020	CS-02	20	14	36	16	11	0	2	28	35	44
2020	CS-03	38	19	27	11	0	0	5	11	60	37
2019	CS	32	22	26	15	3	0	2	19	55	97
2019	CS-01	10	20	20	40	10	0	0	50	30	10
2019	CS-02	26	21	26	24	0	0	2	24	49	42
2019	CS-03	42	18	33	0	3	0	3	3	63	33
2018	CS	26	21	33	10	7	1	2	17	49	89
2018	CS-02	21	16	44	9	9	0	0	19	37	43
2018	CS-03	32	36	18	7	4	4	0	11	70	28
2017	CS	25	27	31	9	4	1	3	14	54	123
2017	CS-01	0	22	51	12	7	0	7	21	24	13
2017	CS-02	17	24	34	15	5	0	5	21	43	59
2017	CS-03	46	26	21	3	3	3	0	5	74	39
2014	CS	31	24	33	7	5	1	1	12	55	144
2014	CS-01	5	5	63	21	5	0	0	26	11	19
2014	CS-02	35	19	29	6	8	1	1	14	56	79
2014	CS-03	37	34	26	3	0	0	0	3	71	35

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	7	21	22	29	15	4	3	47	30	105
2020	CS-02	2	16	19	40	19	2	2	61	20	43
2020	CS-03	5	22	30	24	16	0	3	42	28	37
2019	CS	16	29	24	19	10	1	1	29	46	97
2019	CS-01	10	30	20	30	10	0	0	40	40	10
2019	CS-02	10	31	24	21	12	0	2	34	41	42
2019	CS-03	21	24	24	18	12	0	0	30	45	33
2018	CS	8	30	35	10	11	2	3	23	40	89
2018	CS-02	9	19	37	16	16	2	0	33	29	43
2018	CS-03	11	43	32	0	4	0	11	4	60	28
2017	CS	9	21	24	19	18	2	6	41	33	122
2017	CS-01	0	0	29	27	29	7	7	66	0	13
2017	CS-02	7	17	22	21	23	3	7	48	27	58
2017	CS-03	10	33	21	21	13	0	3	34	45	39
2014	CS	10	20	24	27	13	2	4	42	32	143
2014	CS-01	0	11	37	21	26	0	5	50	11	19
2014	CS-02	12	17	19	28	15	4	5	48	31	78
2014	CS-03	11	23	29	31	3	0	3	35	35	35

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	17	24	36	20	2	0	2	22	41	106
2020	CS-02	14	20	34	27	2	0	2	30	35	44
2020	CS-03	14	32	38	14	0	0	3	14	47	37
2019	CS	21	24	32	16	2	1	3	19	48	98
2019	CS-01	20	10	10	40	10	10	0	56	33	10
2019	CS-02	17	21	40	17	0	0	5	18	40	42
2019	CS-03	24	29	29	15	0	0	3	15	55	34
2018	CS	20	26	31	14	6	3	0	20	48	88
2018	CS-02	21	28	30	12	7	2	0	19	50	43
2018	CS-03	22	30	30	11	4	4	0	15	54	27
2017	CS	14	23	36	9	5	5	7	16	43	123
2017	CS-01	7	34	29	7	0	7	15	9	53	13
2017	CS-02	12	20	37	7	8	7	8	18	38	59
2017	CS-03	23	28	31	10	3	3	3	14	54	39
2014	CS	18	22	40	9	9	0	2	18	41	144
2014	CS-01	5	21	47	11	16	0	0	26	26	19
2014	CS-02	23	20	34	11	8	0	4	20	45	79
2014	CS-03	17	26	46	3	9	0	0	11	43	35

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	7	13	33	34	12	1	47	20	106
2020	CS-02	5	11	43	32	9	0	41	16	44
2020	CS-03	8	14	24	43	8	3	53	22	37
2019	CS	11	16	33	26	14	0	40	28	98
2019	CS-01	20	0	30	30	20	0	50	20	10
2019	CS-02	10	14	36	29	12	0	40	24	42
2019	CS-03	15	18	24	24	21	0	44	32	34

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	25	34	25	3	5	5	4	65	8	106
2020	CS-02	20	34	36	0	2	7	0	59	2	44
2020	CS-03	27	38	11	5	11	3	5	71	18	37
2019	CS	22	27	19	10	8	8	5	56	21	98
2019	CS-01	20	30	20	10	10	10	0	56	22	10
2019	CS-02	21	24	33	10	2	5	5	50	13	42
2019	CS-03	21	29	6	12	15	9	9	61	32	34
2018	CS	17	39	22	7	4	4	6	63	13	89
2018	CS-02	16	40	23	7	2	5	7	63	11	43
2018	CS-03	4	43	25	7	11	7	4	52	20	28
2017	CS	23	31	15	12	5	7	6	63	20	123
2017	CS-01	7	37	22	0	7	7	20	60	10	13
2017	CS-02	22	39	15	8	0	10	5	72	10	59
2017	CS-03	33	18	18	18	3	5	5	57	23	39
2014	CS	36	25	19	8	3	6	3	68	12	144
2014	CS-01	42	26	16	11	0	5	0	72	11	19
2014	CS-02	38	23	15	6	4	9	5	71	12	79
2014	CS-03	29	20	31	11	3	3	3	52	15	35

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	36	3	5	3	0	0	89	8	104
2020	CS-02	50	41	5	2	2	0	0	91	5	44
2020	CS-03	57	26	0	11	6	0	0	83	17	35
2019	CS	35	36	9	12	8	0	0	70	20	98
2019	CS-01	20	40	20	10	10	0	0	60	20	10
2019	CS-02	33	40	5	14	7	0	0	74	21	42
2019	CS-03	35	29	9	15	12	0	0	65	26	34
2018	CS	38	35	10	9	3	3	1	76	13	89
2018	CS-02	35	42	9	9	0	5	0	80	10	43
2018	CS-03	36	25	11	11	11	4	4	65	23	28
2017	CS	42	31	11	8	7	1	0	74	15	123
2017	CS-01	29	42	15	0	7	7	0	76	8	13
2017	CS-02	46	37	8	7	2	0	0	83	8	59
2017	CS-03	49	21	15	3	13	0	0	69	15	39
2014	CS	46	29	8	9	6	2	0	77	15	144
2014	CS-01	53	16	5	16	11	0	0	68	26	19
2014	CS-02	47	27	10	6	6	4	0	76	13	79
2014	CS-03	37	46	3	11	3	0	0	83	14	35

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	58	31	6	3	3	0	88	6	104
2020	CS-02	57	36	5	2	0	0	93	2	44
2020	CS-03	56	25	8	3	8	0	81	11	36
2020	CS-04	80	20	0	0	0	0	100	0	10
2019	CS	37	37	9	9	7	1	74	16	98
2019	CS-01	30	60	0	0	10	0	90	10	10
2019	CS-02	45	29	14	10	2	0	74	12	42
2019	CS-03	32	32	9	9	15	3	67	24	34
2018	CS	39	45	7	3	3	2	86	7	89
2018	CS-02	35	51	7	5	2	0	86	7	43
2018	CS-03	36	39	7	4	7	7	81	12	28
2017	CS	47	41	4	8	0	0	88	8	123
2017	CS-01	27	66	7	0	0	0	93	0	13
2017	CS-02	56	37	3	3	0	0	93	3	59
2017	CS-03	49	38	0	13	0	0	87	13	39
2014	CS	47	36	12	2	2	1	84	4	144
2014	CS-01	63	26	5	5	0	0	89	5	19
2014	CS-02	47	37	10	3	3	1	85	5	79
2014	CS-03	43	34	20	0	3	0	77	3	35

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	45	6	2	2	0	0	90	4	103
2020	CS-02	40	50	7	0	2	0	0	90	2	42
2020	CS-03	49	38	5	5	3	0	0	86	8	37
2019	CS	34	42	11	8	4	0	1	76	12	98
2019	CS-01	50	40	0	0	10	0	0	90	10	10
2019	CS-02	36	33	12	14	2	0	2	71	17	42
2019	CS-03	29	47	15	3	6	0	0	76	9	34
2018	CS	34	43	12	7	2	2	0	78	9	89
2018	CS-02	30	40	21	7	0	2	0	71	7	43
2018	CS-03	32	46	4	7	7	4	0	81	15	28

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	29	10	5	2	9	3	81	8	106
2020	CS-02	43	30	9	2	0	14	2	86	3	44
2020	CS-03	43	24	14	8	3	5	3	74	12	37

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	27	10	4	6	2	2	79	10	106
2020	CS-02	45	20	18	5	5	5	2	71	10	44
2020	CS-03	51	32	3	5	8	0	0	84	14	37
2019	CS	37	36	19	1	7	0	0	72	8	98
2019	CS-01	30	40	20	0	10	0	0	70	10	10
2019	CS-02	33	40	19	0	7	0	0	74	7	42
2019	CS-03	32	29	26	3	9	0	0	62	12	34

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	26	11	10	9	1	1	70	18	105
2020	CS-01	50	20	10	0	20	0	0	70	20	10
2020	CS-02	48	18	7	16	7	2	2	69	24	44
2020	CS-03	35	35	14	8	8	0	0	70	16	37
2019	CS	33	29	18	9	9	1	1	63	19	98
2019	CS-01	40	20	30	0	10	0	0	60	10	10
2019	CS-02	33	26	14	19	5	2	0	61	24	42
2019	CS-03	26	35	18	3	18	0	0	62	21	34
2018	CS	26	39	18	11	6	0	0	65	17	89
2018	CS-02	35	35	19	9	2	0	0	70	12	43
2018	CS-03	14	46	21	4	14	0	0	61	18	28
2017	CS	28	37	12	13	9	1	0	66	22	123
2017	CS-01	15	63	15	7	0	0	0	78	7	13
2017	CS-02	42	29	14	8	5	2	0	72	14	59
2017	CS-03	15	41	10	21	13	0	0	56	33	39
2014	CS	40	35	11	6	6	1	0	77	12	144
2014	CS-01	63	26	11	0	0	0	0	89	0	19
2014	CS-02	44	30	10	6	8	1	0	76	14	79
2014	CS-03	23	46	14	6	9	3	0	71	15	35

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	24	14	6	7	2	73	13	106
2020	CS-02	43	25	14	9	5	5	71	14	44
2020	CS-03	46	30	14	3	8	0	76	11	37

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	32	8	9	7	1	75	16	106
2020	CS-02	43	32	7	11	5	2	77	16	44
2020	CS-03	38	35	8	11	8	0	73	19	37
2019	CS	38	38	8	5	10	1	76	16	96
2019	CS-01	40	50	0	0	10	0	90	10	10
2019	CS-02	43	31	10	7	7	2	76	15	42
2019	CS-03	25	44	9	3	19	0	69	22	32
2018	CS	30	38	17	11	2	1	69	14	89
2018	CS-02	35	44	14	7	0	0	79	7	43
2018	CS-03	18	36	25	11	7	4	56	19	28
2017	CS	35	36	10	14	5	1	72	19	123
2017	CS-01	15	63	7	15	0	0	78	15	13
2017	CS-02	49	29	8	8	3	2	79	12	59
2017	CS-03	26	36	15	13	10	0	62	23	39
2014	CS	35	42	10	7	6	0	78	12	144
2014	CS-01	42	37	11	5	5	0	79	11	19
2014	CS-02	43	41	8	6	3	0	84	9	79
2014	CS-03	17	46	11	11	14	0	63	26	35

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	43	57	106
2020	CS-02	45	55	44
2020	CS-03	46	54	37

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	63	19	8	1	3	7	91	1	106
2020	CS-02	59	23	9	2	2	5	88	2	44
2020	CS-03	68	14	8	0	5	5	91	0	37

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	58	22	8	8	4	0	1	80	11	106
2020	CS-02	55	30	5	5	7	0	0	84	11	44
2020	CS-03	65	11	8	14	3	0	0	76	16	37
2019	CS	45	32	9	7	6	1	0	77	13	98
2019	CS-01	50	30	10	0	10	0	0	80	10	10
2019	CS-02	50	26	7	10	5	2	0	78	15	42
2019	CS-03	38	32	12	9	9	0	0	71	18	34
2018	CS	34	38	12	10	4	0	1	73	15	89
2018	CS-02	40	42	5	12	2	0	0	81	14	43
2018	CS-03	25	36	21	4	11	0	4	63	15	28
2017	CS	37	35	11	10	5	2	0	74	15	123
2017	CS-01	22	56	15	7	0	0	0	78	7	13
2017	CS-02	46	36	7	8	2	2	0	83	10	59
2017	CS-03	36	28	18	8	8	3	0	66	16	39
2014	CS	45	33	9	7	4	1	0	80	11	144
2014	CS-01	63	21	11	5	0	0	0	84	5	19
2014	CS-02	48	30	8	9	4	1	0	79	13	79
2014	CS-03	29	46	9	6	9	3	0	76	15	35

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	29	24	7	3	12	0	62	11	105
2020	CS-02	30	30	16	5	2	16	0	72	8	43
2020	CS-03	19	24	30	11	5	11	0	48	18	37
2019	CS	17	33	18	10	10	11	0	56	23	98
2019	CS-01	10	30	40	0	0	20	0	50	0	10
2019	CS-02	19	36	12	14	10	10	0	61	26	42
2019	CS-03	12	29	26	3	15	15	0	48	21	34
2018	CS	17	33	27	7	8	9	0	54	16	89
2018	CS-02	14	30	26	12	7	12	0	50	21	43
2018	CS-03	7	36	32	4	14	7	0	46	19	28
2017	CS	16	29	22	10	9	13	2	53	22	123
2017	CS-01	29	15	22	7	7	20	0	55	18	13
2017	CS-02	15	37	15	7	5	17	3	66	15	59
2017	CS-03	18	26	31	5	15	5	0	46	22	39
2014	CS	22	34	21	7	4	12	0	64	13	144
2014	CS-01	32	26	16	5	0	21	0	73	7	19
2014	CS-02	28	34	16	8	4	10	0	69	13	79
2014	CS-03	9	37	26	9	6	14	0	53	17	35

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	24	30	18	15	8	5	0	56	25	106
2020	CS-02	25	41	16	7	7	5	0	69	14	44
2020	CS-03	22	24	19	19	11	5	0	49	31	37
2019	CS	18	28	19	19	14	1	0	46	34	98
2019	CS-01	30	10	40	10	10	0	0	40	20	10
2019	CS-02	12	31	21	17	17	2	0	44	34	42
2019	CS-03	18	29	15	21	18	0	0	47	38	34
2018	CS	10	35	20	21	11	2	0	46	33	89
2018	CS-02	7	33	16	30	9	5	0	41	41	43
2018	CS-03	4	36	25	18	18	0	0	39	36	28
2017	CS	11	32	24	15	17	2	1	43	33	122
2017	CS-01	29	27	15	7	22	0	0	56	29	13
2017	CS-02	10	36	23	15	10	3	2	49	27	58
2017	CS-03	8	31	26	10	26	0	0	38	36	39
2014	CS	15	35	22	17	7	5	0	53	25	144
2014	CS-01	16	32	26	5	5	16	0	56	13	19
2014	CS-02	22	34	18	15	8	4	0	58	24	79
2014	CS-03	0	34	31	23	9	3	0	35	32	35

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	17	26	18	23	8	9	0	47	33	105
2020	CS-02	18	34	23	11	5	9	0	58	18	44
2020	CS-03	14	22	17	28	14	6	0	38	44	36
2019	CS	10	21	28	19	15	7	0	33	37	97
2019	CS-01	20	10	40	20	10	0	0	30	30	10
2019	CS-02	7	22	24	20	12	15	0	34	37	41
2019	CS-03	6	26	26	12	26	3	0	33	39	34
2018	CS	7	29	21	24	12	7	0	39	39	89
2018	CS-02	5	23	19	33	9	12	0	32	47	43
2018	CS-03	0	29	29	18	21	4	0	30	41	28
2017	CS	7	21	26	22	15	8	2	31	40	123
2017	CS-01	15	15	49	0	15	7	0	32	16	13
2017	CS-02	10	22	19	20	12	14	3	39	39	59
2017	CS-03	3	21	28	26	21	3	0	24	47	39
2014	CS	8	31	24	19	9	9	0	43	31	144
2014	CS-01	5	42	26	5	5	16	0	56	13	19
2014	CS-02	14	25	23	19	8	11	0	44	30	79
2014	CS-03	0	31	26	23	17	3	0	32	41	35

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	16	35	22	14	10	3	0	52	25	106
2020	CS-02	14	41	25	14	2	5	0	57	17	44
2020	CS-03	19	27	19	16	19	0	0	46	35	37
2019	CS	8	28	27	18	18	1	0	36	37	98
2019	CS-01	20	10	50	10	10	0	0	30	20	10
2019	CS-02	12	24	24	19	19	2	0	37	39	42
2019	CS-03	0	35	21	18	26	0	0	35	44	34
2018	CS	3	29	22	27	17	1	0	33	44	89
2018	CS-02	5	28	14	37	14	2	0	33	52	43
2018	CS-03	0	21	29	18	32	0	0	21	50	28
2017	CS	7	30	19	22	16	4	1	40	40	123
2017	CS-01	0	49	15	22	7	7	0	53	32	13
2017	CS-02	8	30	24	17	14	5	2	42	33	59
2017	CS-03	8	26	15	26	23	3	0	34	50	39
2014	CS	13	32	21	21	9	4	0	47	31	143
2014	CS-01	17	39	17	22	0	6	0	59	24	18
2014	CS-02	18	34	16	18	8	6	0	55	27	79
2014	CS-03	3	26	29	26	17	0	0	29	43	35

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	27	13	4	2	6	1	80	6	106
2020	CS-02	55	25	11	0	0	7	2	88	0	44
2020	CS-03	49	24	16	8	3	0	0	73	11	37
2019	CS	34	23	20	6	2	11	3	67	10	98
2019	CS-01	40	30	20	0	0	10	0	78	0	10
2019	CS-02	36	21	17	7	0	12	7	71	9	42
2019	CS-03	35	21	26	3	6	9	0	61	10	34

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	13	53	14	11	8	1	67	19	106
2020	CS-02	9	64	11	9	5	2	74	14	44
2020	CS-03	11	41	19	19	11	0	51	30	37
2019	CS	10	37	23	20	6	3	48	27	98
2019	CS-01	30	20	40	0	10	0	50	10	10
2019	CS-02	12	40	31	14	2	0	52	17	42
2019	CS-03	6	35	12	32	9	6	44	44	34
2018	CS	6	43	28	15	9	0	48	24	89
2018	CS-02	5	35	40	12	9	0	40	21	43
2018	CS-03	4	43	18	21	14	0	46	36	28
2017	CS	11	47	21	13	7	2	58	21	121
2017	CS-01	15	42	29	7	7	0	56	15	13
2017	CS-02	10	50	17	12	7	3	63	20	58
2017	CS-03	8	42	24	18	8	0	50	26	38
2014	CS	17	36	24	17	3	3	55	21	144
2014	CS-01	21	42	16	16	0	5	67	17	19
2014	CS-02	23	34	24	14	3	3	58	17	79
2014	CS-03	9	31	29	20	9	3	41	29	35

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	12	34	19	21	11	3	48	33	106
2020	CS-02	9	39	20	20	7	5	50	29	44
2020	CS-03	8	30	19	24	16	3	39	42	37
2019	CS	4	23	25	25	21	3	28	47	97
2019	CS-01	10	50	10	20	10	0	60	30	10
2019	CS-02	5	21	36	24	10	5	28	35	42
2019	CS-03	3	18	15	24	39	0	21	64	33

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	19	43	14	11	8	3	2	65	20	106
2020	CS-02	20	39	11	14	9	2	5	63	24	44
2020	CS-03	22	43	14	16	5	0	0	65	22	37
2019	CS	13	46	15	12	7	3	2	63	21	97
2019	CS-01	10	60	10	0	10	10	0	78	11	10
2019	CS-02	15	49	10	15	5	2	5	68	21	41
2019	CS-03	6	44	24	15	9	3	0	52	24	34
2018	CS	15	43	15	16	8	3	1	60	25	89
2018	CS-02	7	40	19	19	7	7	2	51	28	43
2018	CS-03	21	50	7	14	7	0	0	71	21	28
2017	CS	27	36	14	11	7	5	0	67	19	122
2017	CS-01	22	42	15	7	15	0	0	63	22	13
2017	CS-02	24	36	19	14	2	5	0	64	16	58
2017	CS-03	31	36	5	10	13	5	0	70	24	39
2014	CS	27	41	15	7	3	7	1	73	11	143
2014	CS-01	26	47	11	5	0	11	0	82	6	19
2014	CS-02	29	34	18	8	4	6	1	69	12	79
2014	CS-03	21	44	15	9	3	9	0	71	13	34

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	45	17	6	1	1	0	76	7	106
2020	CS-02	34	41	18	5	0	2	0	77	5	44
2020	CS-03	22	49	19	8	3	0	0	70	11	37
2019	CS	18	29	28	10	7	7	1	51	19	97
2019	CS-01	20	20	50	10	0	0	0	40	10	10
2019	CS-02	21	26	29	10	5	7	2	53	16	42
2019	CS-03	12	27	24	12	15	9	0	43	30	33
2018	CS	17	45	25	10	3	0	0	62	13	89
2018	CS-02	5	49	28	19	0	0	0	53	19	43
2018	CS-03	21	54	11	4	11	0	0	75	14	28

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	21	23	15	13	13	13	2	51	31	106
2020	CS-02	23	23	11	14	11	18	0	56	31	44
2020	CS-03	19	19	19	11	16	11	5	45	32	37
2019	CS	13	21	16	15	16	16	1	42	38	98
2019	CS-01	10	0	50	10	10	20	0	13	25	10
2019	CS-02	17	26	10	14	14	17	2	53	35	42
2019	CS-03	12	18	15	15	24	18	0	36	46	34
2018	CS	9	27	16	17	17	13	1	42	39	89
2018	CS-02	9	23	16	16	19	14	2	39	42	43
2018	CS-03	0	29	14	25	18	14	0	33	50	28
2017	CS	9	24	17	15	18	18	0	40	39	123
2017	CS-01	12	22	15	15	15	22	0	44	37	13
2017	CS-02	14	26	8	17	12	24	0	51	38	59
2017	CS-03	3	28	26	10	21	13	0	35	35	39
2014	CS	16	19	22	17	11	15	1	41	33	144
2014	CS-01	16	11	16	26	0	32	0	38	38	19
2014	CS-02	18	19	16	16	14	15	1	44	36	79
2014	CS-03	11	17	37	14	11	9	0	31	28	35

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	13	32	19	19	13	4	0	47	33	106
2020	CS-02	18	36	14	20	9	2	0	56	30	44
2020	CS-03	8	27	27	19	16	3	0	36	36	37
2019	CS	9	24	21	24	18	2	0	34	44	98
2019	CS-01	30	0	20	30	20	0	0	30	50	10
2019	CS-02	12	21	24	19	21	2	0	34	41	42
2019	CS-03	3	26	21	29	18	3	0	30	48	34
2018	CS	8	31	26	18	16	1	0	40	34	89
2018	CS-02	7	30	23	16	23	0	0	37	40	43
2018	CS-03	0	32	29	21	14	4	0	33	37	28
2017	CS	14	26	19	23	17	1	1	41	40	123
2017	CS-01	7	27	22	22	22	0	0	34	44	13
2017	CS-02	20	22	20	19	17	2	0	43	36	59
2017	CS-03	5	36	13	28	15	0	3	42	45	39
2014	CS	19	35	19	15	10	1	0	55	26	144
2014	CS-01	16	53	16	5	11	0	0	68	16	19
2014	CS-02	23	33	16	15	13	0	0	56	28	79
2014	CS-03	11	29	26	23	9	3	0	41	32	35

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	11	21	23	20	20	4	2	34	42	106
2020	CS-02	16	11	32	20	14	5	2	29	37	44
2020	CS-03	11	19	27	19	24	0	0	30	43	37
2019	CS	6	22	16	22	31	1	1	29	54	98
2019	CS-01	20	10	10	20	40	0	0	30	60	10
2019	CS-02	5	17	21	26	31	0	0	21	57	42
2019	CS-03	0	29	15	21	29	3	3	31	53	34
2018	CS	3	27	16	19	30	4	0	32	52	89
2018	CS-02	5	23	12	19	37	5	0	29	59	43
2018	CS-03	0	32	25	14	25	4	0	33	41	28
2017	CS	6	15	19	19	33	5	2	23	57	123
2017	CS-01	0	0	22	15	44	20	0	0	73	13
2017	CS-02	8	14	19	20	32	5	2	24	56	59
2017	CS-03	3	23	21	21	26	3	5	28	50	39
2014	CS	12	18	20	17	30	2	1	31	49	142
2014	CS-01	16	0	26	26	32	0	0	16	58	19
2014	CS-02	11	14	19	15	37	3	1	26	54	79
2014	CS-03	6	29	24	18	21	3	0	36	39	34

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	22	15	5	1	1	3	78	6	106
2020	CS-02	55	25	9	7	2	0	2	81	9	44
2020	CS-03	51	30	14	0	0	3	3	86	0	37
2019	CS	53	26	12	1	4	4	0	82	5	98
2019	CS-01	50	30	10	0	10	0	0	80	10	10
2019	CS-02	60	24	5	2	5	5	0	88	8	42
2019	CS-03	47	29	18	0	3	3	0	79	3	34

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	29	14	12	4	3	1	69	17	106
2020	CS-02	34	41	11	9	0	5	0	79	10	44
2020	CS-03	32	27	16	11	8	3	3	63	20	37
2019	CS	30	23	22	7	13	2	3	55	22	97
2019	CS-01	40	0	30	10	10	0	10	44	22	10
2019	CS-02	27	29	24	7	10	2	0	58	18	41
2019	CS-03	29	24	18	3	24	0	3	55	27	34

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	70	14	6	1	3	4	2	90	4	105
2020	CS-02	82	9	2	0	0	5	2	98	0	44
2020	CS-03	61	19	8	3	3	3	3	85	6	36
2019	CS	65	13	4	3	7	5	2	84	11	97
2019	CS-02	71	10	2	2	5	7	2	89	8	42
2019	CS-03	62	12	9	3	9	3	3	78	13	34

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	74	13	3	1	1	4	4	95	2	105
2020	CS-02	84	11	0	0	0	2	2	100	0	44
2020	CS-03	64	17	6	3	3	6	3	88	6	36
2019	CS	76	7	3	0	2	3	9	94	2	98
2019	CS-01	70	10	0	0	0	0	20	100	0	10
2019	CS-02	86	2	0	0	2	5	5	97	3	42
2019	CS-03	65	9	9	0	3	3	12	86	3	34

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	16	50	18	6	5	6	70	11	106
2020	CS-02	11	61	11	2	7	7	78	10	44
2020	CS-03	19	41	24	11	0	5	63	11	37
2019	CS	16	38	23	10	9	3	56	20	98
2019	CS-01	10	30	20	10	20	10	44	33	10
2019	CS-02	17	31	31	10	7	5	50	18	42
2019	CS-03	12	44	21	12	12	0	56	24	34
2018	CS	13	43	20	11	9	3	58	21	89
2018	CS-02	12	40	26	7	12	5	54	20	43
2018	CS-03	11	46	11	18	11	4	59	30	28
2017	CS	19	40	15	12	10	4	61	23	123
2017	CS-01	27	29	29	0	15	0	56	15	13
2017	CS-02	22	37	17	10	8	5	62	20	59
2017	CS-03	15	44	10	15	10	5	62	27	39

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	39	13	8	1	4	77	9	105
2020	CS-01	50	20	20	10	0	0	70	10	10
2020	CS-02	39	43	5	5	2	7	88	7	44
2020	CS-03	27	41	19	11	0	3	69	11	37
2019	CS	29	36	15	11	4	5	68	16	98
2019	CS-01	30	40	20	0	10	0	70	10	10
2019	CS-02	21	38	24	10	5	2	61	15	42
2019	CS-03	32	35	0	18	3	12	77	23	34
2018	CS	28	48	15	4	1	3	79	6	89
2018	CS-02	26	49	16	5	0	5	78	5	43
2018	CS-03	25	50	14	4	4	4	78	7	28
2017	CS	29	48	13	2	2	6	82	4	123
2017	CS-01	22	49	22	7	0	0	71	7	13
2017	CS-02	31	51	7	0	3	8	89	4	59
2017	CS-03	31	46	21	0	0	3	79	0	39
2014	CS	44	34	12	4	1	4	82	6	143
2014	CS-01	47	21	5	16	0	11	76	18	19
2014	CS-02	46	37	8	3	3	4	87	5	78
2014	CS-03	40	31	23	3	0	3	74	3	35

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	38	12	4	0	11	1	82	4	105
2020	CS-02	35	33	14	2	0	16	0	81	3	43
2020	CS-03	24	46	16	5	0	5	3	76	6	37
2019	CS	33	39	12	4	5	7	0	77	10	98
2019	CS-01	30	50	0	0	20	0	0	80	20	10
2019	CS-02	36	38	14	0	2	10	0	82	3	42
2019	CS-03	26	32	18	9	6	9	0	65	16	34
2018	CS	25	45	18	5	0	7	0	76	5	88
2018	CS-02	21	52	12	10	0	5	0	78	10	42
2018	CS-03	21	39	29	0	0	11	0	68	0	28
2017	CS	33	37	18	4	2	6	1	74	7	122
2017	CS-01	22	29	29	0	7	12	0	58	8	13
2017	CS-02	33	43	14	2	3	3	2	80	5	58
2017	CS-03	41	28	21	5	0	5	0	73	5	39
2014	CS	44	32	15	3	1	6	0	80	4	144
2014	CS-01	63	16	16	0	0	5	0	83	0	19
2014	CS-02	43	33	14	3	1	6	0	81	4	79
2014	CS-03	34	37	17	3	3	6	0	76	6	35

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	32	15	6	1	14	2	74	8	106
2020	CS-02	30	32	14	5	2	18	0	75	8	44
2020	CS-03	27	38	19	8	0	5	3	71	9	37

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	33	12	3	4	8	3	79	7	106
2020	CS-02	41	36	14	0	2	7	0	83	2	44
2020	CS-03	32	32	11	3	5	14	3	77	10	37

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	37	9	6	1	0	84	7	106
2020	CS-02	61	32	5	2	0	0	93	2	44
2020	CS-03	35	41	14	8	3	0	76	11	37
2019	CS	40	35	11	9	5	0	74	14	98
2019	CS-01	40	20	40	0	0	0	60	0	10
2019	CS-02	43	38	7	7	5	0	81	12	42
2019	CS-03	29	38	9	15	9	0	68	24	34
2018	CS	34	43	17	3	2	0	77	6	88
2018	CS-02	29	50	17	5	0	0	79	5	42
2018	CS-03	32	43	14	4	7	0	75	11	28
2017	CS	36	48	10	5	2	0	84	6	122
2017	CS-01	37	39	24	0	0	0	76	0	12
2017	CS-02	41	51	3	5	0	0	92	5	59
2017	CS-03	33	44	18	0	5	0	77	5	39
2014	CS	45	36	11	3	2	2	83	6	144
2014	CS-01	53	26	11	11	0	0	79	11	19
2014	CS-02	51	34	6	3	4	3	87	6	79
2014	CS-03	29	43	23	3	0	3	74	3	35

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	34	15	15	4	0	66	19	105
2020	CS-01	40	30	20	10	0	0	70	10	10
2020	CS-02	34	45	14	5	2	0	80	7	44
2020	CS-03	24	24	19	24	8	0	49	32	37
2019	CS	29	28	21	11	10	1	57	22	98
2019	CS-01	30	30	40	0	0	0	60	0	10
2019	CS-02	31	31	21	7	7	2	63	15	42
2019	CS-03	24	26	18	18	15	0	50	32	34
2018	CS	22	40	19	12	6	0	63	18	89
2018	CS-02	19	42	19	16	5	0	60	21	43
2018	CS-03	18	43	18	11	11	0	61	21	28
2017	CS	26	37	18	11	8	0	63	19	123
2017	CS-01	22	49	15	7	7	0	71	15	13
2017	CS-02	29	37	19	12	3	0	66	15	59
2017	CS-03	26	33	15	13	13	0	59	26	39
2014	CS	29	40	18	8	4	1	70	12	144
2014	CS-01	26	47	16	5	0	5	78	6	19
2014	CS-02	32	35	16	10	5	1	68	15	79
2014	CS-03	26	40	23	6	6	0	66	11	35

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	35	17	14	3	65	17	104
2020	CS-02	37	44	9	7	2	81	9	43
2020	CS-03	19	31	25	19	6	50	25	36
2019	CS	29	30	19	14	8	58	22	98
2019	CS-01	30	20	40	10	0	50	10	10
2019	CS-02	33	31	17	12	7	64	19	42
2019	CS-03	26	29	15	18	12	56	29	34
2018	CS	21	40	17	14	8	61	22	87
2018	CS-02	12	48	19	14	7	60	21	42
2018	CS-03	22	37	11	15	15	59	30	27
2017	CS	25	39	18	12	7	64	19	123
2017	CS-01	22	42	22	7	7	63	15	13
2017	CS-02	27	46	15	7	5	73	12	59
2017	CS-03	26	28	21	18	8	54	26	39
2014	CS	26	45	18	8	3	72	10	144
2014	CS-01	26	42	26	5	0	68	5	19
2014	CS-02	30	41	18	8	4	71	11	79
2014	CS-03	20	49	17	11	3	69	14	35

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	28	18	13	7	1	1	62	20	106
2020	CS-02	45	36	9	5	5	0	0	82	9	44
2020	CS-03	14	27	27	24	5	0	3	42	31	37
2019	CS	28	22	20	18	9	2	0	51	28	98
2019	CS-01	40	10	20	20	10	0	0	50	30	10
2019	CS-02	38	21	21	12	7	0	0	60	19	42
2019	CS-03	15	26	24	24	9	3	0	42	33	34
2018	CS	26	26	24	11	9	3	0	54	21	88
2018	CS-02	29	31	24	7	7	2	0	61	15	42
2018	CS-03	18	25	25	14	14	4	0	44	30	28
2017	CS	25	26	22	14	10	4	0	53	24	123
2017	CS-01	22	29	34	7	7	0	0	51	15	13
2017	CS-02	32	27	15	12	10	3	0	61	23	59
2017	CS-03	21	23	26	21	8	3	0	45	29	39
2014	CS	33	28	16	8	5	9	0	68	15	144
2014	CS-01	47	26	0	11	0	16	0	88	13	19
2014	CS-02	42	20	16	6	8	8	0	67	15	79
2014	CS-03	11	46	20	14	3	6	0	61	18	35

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CS	30	34	36	106
2020	CS-02	16	52	32	44
2020	CS-03	46	19	35	37
2019	CS	35	34	32	98
2019	CS-01	10	50	40	10
2019	CS-02	33	31	36	42
2019	CS-03	38	29	32	34
2018	CS	34	36	30	89
2018	CS-02	37	40	23	43
2018	CS-03	29	29	43	28
2017	CS	24	36	40	123
2017	CS-01	15	22	63	13
2017	CS-02	19	49	32	59
2017	CS-03	23	28	49	39
2014	CS	20	42	37	144
2014	CS-01	26	42	32	19
2014	CS-02	19	49	32	79
2014	CS-03	17	31	51	35

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	CS	34	13	38	6	6	3	32
2020	CS-03	35	12	41	0	12	0	17
2019	CS	29	6	44	3	9	9	34
2019	CS-02	21	7	50	0	7	14	14
2019	CS-03	38	8	38	0	8	8	13
2018	CS	27	10	37	13	3	10	30
2018	CS-02	25	19	31	13	0	13	16
2017	CS	14	13	60	0	10	3	30
2017	CS-02	9	18	64	0	9	0	11
2014	CS	10	41	28	17	9999	3	29
2014	CS-02	13	40	20	27	9999	0	15

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	8	92	106
2020	CS-02	0	100	44
2020	CS-03	19	81	37
2019	CS	10	90	98
2019	CS-03	21	79	34
2018	CS	13	87	89
2018	CS-01	0	100	11
2018	CS-03	25	75	28

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	10
2018	CS	58	42	12

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	58	42	12

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10
2018	CS	0	100	12

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	12

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	10

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	10

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	42	58	12

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	10

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10
2018	CS	0	100	12

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	12

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	50	50	12

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	10

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	42	58	12

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	12

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	12

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	12

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	12

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	12

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	12

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	12

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	12

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	14	10	13	7	3	42	11	51	20	105
2020	CS-02	20	5	9	7	2	43	14	58	21	44
2020	CS-03	11	17	14	8	6	36	8	50	25	36
2019	CS	11	19	13	5	8	39	4	53	24	97
2019	CS-01	10	20	20	10	0	40	0	50	17	10
2019	CS-02	14	21	10	2	10	36	7	63	21	42
2019	CS-03	9	12	15	6	12	42	3	39	33	33
2018	CS	5	17	24	7	3	40	5	39	18	88
2018	CS-02	2	16	28	9	2	37	5	32	20	43
2018	CS-03	4	22	15	4	7	44	4	50	21	27
2017	CS	14	18	15	7	5	36	7	55	20	122
2017	CS-01	0	22	22	7	7	42	0	38	25	13
2017	CS-02	17	20	10	3	5	39	5	67	15	59
2017	CS-03	15	10	18	8	5	31	13	45	23	39
2014	CS	15	17	24	2	3	30	8	52	9	144
2014	CS-01	16	16	26	0	0	42	0	55	0	19
2014	CS-02	14	16	28	1	4	27	10	48	8	79
2014	CS-03	17	14	17	6	3	37	6	55	15	35

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	34	10	10	3	9	1	75	15	105
2020	CS-02	39	32	11	7	2	9	0	78	10	44
2020	CS-03	25	39	6	17	6	8	0	70	24	36
2019	CS	24	37	9	9	6	13	1	71	18	97
2019	CS-01	10	40	20	10	0	20	0	63	13	10
2019	CS-02	29	38	2	10	7	12	2	78	19	42
2019	CS-03	24	30	12	12	9	12	0	62	24	33
2018	CS	15	43	25	1	6	9	1	64	8	87
2018	CS-02	12	43	24	2	5	12	2	64	8	42
2018	CS-03	11	48	22	0	11	7	0	64	12	27
2017	CS	25	35	16	5	5	13	1	70	11	122
2017	CS-01	15	49	7	7	15	7	0	68	24	13
2017	CS-02	29	34	14	5	3	14	2	74	10	59
2017	CS-03	24	29	24	3	5	16	0	63	9	38
2014	CS	25	31	23	4	4	12	1	64	10	144
2014	CS-01	47	11	26	5	0	11	0	65	6	19
2014	CS-02	24	38	20	1	4	11	1	71	6	79
2014	CS-03	11	26	31	9	6	17	0	45	17	35

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	8	92	106
2020	CS-02	0	100	44
2019	CS	7	93	98

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	13	12	16	3	2	44	9	55	10	106
2020	CS-02	18	16	14	2	2	34	14	65	9	44
2020	CS-03	11	11	16	5	3	49	5	47	18	37
2019	CS	13	15	15	4	6	39	7	53	19	98
2019	CS-01	10	10	20	10	10	40	0	33	33	10
2019	CS-02	17	21	7	7	7	33	7	64	24	42
2019	CS-03	9	6	24	0	3	47	12	36	7	34
2018	CS	6	20	24	1	2	43	5	48	7	87
2018	CS-02	5	21	26	0	2	40	5	48	4	42
2018	CS-03	4	26	19	0	4	44	4	57	7	27
2017	CS	14	16	18	4	4	39	5	53	14	123
2017	CS-01	0	22	34	0	0	44	0	39	0	13
2017	CS-02	20	17	15	2	7	37	2	61	14	59
2017	CS-03	8	15	13	5	3	44	13	53	18	39
2014	CS	17	14	24	2	1	37	6	54	5	144
2014	CS-01	11	16	26	0	0	47	0	50	0	19
2014	CS-02	22	11	25	3	0	32	8	54	4	79
2014	CS-03	9	11	26	0	0	49	6	44	0	35

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	37	19	4	3	6	2	72	7	106
2020	CS-02	32	43	11	0	5	7	2	83	5	44
2020	CS-03	24	41	27	3	3	3	0	67	6	37
2019	CS	20	33	12	10	5	17	2	66	19	98
2019	CS-01	10	20	30	10	10	20	0	38	25	10
2019	CS-02	26	40	5	12	5	10	2	76	19	42
2019	CS-03	18	29	12	9	6	24	3	64	20	34
2018	CS	19	40	25	0	2	12	1	69	3	89
2018	CS-02	12	44	21	0	2	19	2	71	3	43
2018	CS-03	18	46	25	0	4	7	0	69	4	28
2017	CS	24	29	27	3	2	15	0	62	7	122
2017	CS-01	7	44	42	0	0	7	0	55	0	13
2017	CS-02	29	26	19	3	3	19	0	68	8	58
2017	CS-03	21	31	28	3	3	15	0	61	6	39
2014	CS	26	31	18	3	1	19	2	72	5	144
2014	CS-01	32	32	11	5	0	21	0	80	7	19
2014	CS-02	29	29	15	3	0	20	4	77	3	79
2014	CS-03	17	29	29	3	0	23	0	59	4	35

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	28	15	12	8	1	65	20	106
2020	CS-02	32	25	23	11	7	2	58	19	44
2020	CS-03	41	30	8	14	8	0	70	22	37

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	22	20	11	12	0	2	57	23	104
2020	CS-02	35	21	28	9	2	0	5	59	12	43
2020	CS-03	33	22	19	11	14	0	0	56	25	36
2019	CS	32	21	20	15	10	0	1	54	26	98
2019	CS-01	50	10	10	20	10	0	0	60	30	10
2019	CS-02	40	24	21	7	5	0	2	66	12	42
2019	CS-03	21	24	24	21	12	0	0	44	32	34
2018	CS	18	27	27	8	17	2	1	47	26	89
2018	CS-02	16	35	30	9	7	2	0	52	17	43
2018	CS-03	25	21	18	11	21	0	4	48	33	28
2017	CS	28	22	25	11	11	0	3	51	24	122
2017	CS-01	7	27	37	22	7	0	0	34	29	13
2017	CS-02	32	19	26	8	10	0	5	54	20	59
2017	CS-03	28	26	21	10	13	0	3	55	24	39

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	14	25	27	21	12	0	1	39	33	106
2020	CS-02	18	25	23	20	11	0	2	44	33	44
2020	CS-03	14	24	30	24	8	0	0	38	32	37
2019	CS	18	31	23	14	13	0	1	49	28	97
2019	CS-01	30	40	20	0	10	0	0	70	10	10
2019	CS-02	27	32	15	15	12	0	0	59	27	41
2019	CS-03	6	26	29	21	15	0	3	33	36	34
2018	CS	9	32	26	20	11	0	1	41	32	88
2018	CS-02	14	36	24	21	5	0	0	50	26	42
2018	CS-03	4	21	25	18	29	0	4	26	48	28
2017	CS	19	32	24	15	8	1	2	52	23	123
2017	CS-01	27	51	15	0	7	0	0	78	7	13
2017	CS-02	24	36	22	15	2	2	0	60	17	59
2017	CS-03	13	21	31	15	15	0	5	35	32	39

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	34	23	10	10	0	1	57	20	105
2020	CS-02	25	39	18	9	7	0	2	65	16	44
2020	CS-03	22	39	17	11	11	0	0	61	22	36
2019	CS	32	29	23	5	10	0	1	61	15	98
2019	CS-01	40	40	20	0	0	0	0	80	0	10
2019	CS-02	45	17	24	5	10	0	0	62	14	42
2019	CS-03	21	35	21	9	12	0	3	58	21	34
2018	CS	21	36	22	7	12	0	1	58	19	89
2018	CS-02	23	42	19	9	7	0	0	65	16	43
2018	CS-03	14	29	21	7	25	0	4	44	33	28
2017	CS	23	35	21	12	6	2	2	60	18	123
2017	CS-01	56	22	22	0	0	0	0	78	0	13
2017	CS-02	25	41	15	7	7	2	3	70	14	59
2017	CS-03	13	33	28	18	5	3	0	47	24	39

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	13	21	26	21	19	0	1	34	40	102
2020	CS-01	30	10	50	10	0	0	0	40	10	10
2020	CS-02	16	33	19	16	14	0	2	50	31	43
2020	CS-03	9	14	34	23	20	0	0	23	43	35
2019	CS	13	21	20	22	22	0	0	35	45	98
2019	CS-01	50	10	0	30	10	0	0	60	40	10
2019	CS-02	12	33	21	14	19	0	0	45	33	42
2019	CS-03	6	15	29	21	29	0	0	21	50	34
2018	CS	8	22	25	25	17	2	1	31	43	89
2018	CS-02	7	30	26	23	9	5	0	39	34	43
2018	CS-03	11	4	21	25	39	0	0	14	64	28
2017	CS	11	20	19	20	27	1	2	32	48	122
2017	CS-01	27	37	22	7	7	0	0	63	15	13
2017	CS-02	12	17	22	22	19	2	5	31	45	58
2017	CS-03	8	10	15	23	44	0	0	18	67	39

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	25	10	8	8	0	3	73	17	106
2020	CS-02	48	32	9	7	2	0	2	81	9	44
2020	CS-03	43	27	5	14	8	0	3	72	22	37
2019	CS	53	22	14	2	1	2	6	81	3	97
2019	CS-01	60	30	0	0	0	0	10	100	0	10
2019	CS-02	54	20	15	2	0	2	7	81	3	41
2019	CS-03	53	21	12	3	3	3	6	81	6	34
2018	CS	49	31	10	6	0	1	2	83	6	87
2018	CS-02	49	40	7	2	0	0	2	90	2	43
2018	CS-03	48	19	15	15	0	0	4	69	15	27
2017	CS	48	28	10	5	1	1	8	83	6	122
2017	CS-01	56	29	7	0	0	0	7	92	0	13
2017	CS-02	55	24	5	5	0	2	9	88	6	58
2017	CS-03	41	28	15	8	0	0	8	75	8	39

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	23	25	12	8	0	2	54	20	105
2020	CS-02	30	23	16	16	12	0	2	55	29	43
2020	CS-03	30	30	24	11	3	0	3	61	14	37
2019	CS	34	32	21	7	5	1	0	66	12	98
2019	CS-01	40	30	10	10	10	0	0	70	20	10
2019	CS-02	40	29	21	5	2	2	0	71	7	42
2019	CS-03	29	29	21	12	9	0	0	59	21	34
2018	CS	25	40	21	11	1	1	0	66	13	89
2018	CS-02	21	44	19	16	0	0	0	65	16	43
2018	CS-03	32	29	21	11	4	4	0	63	15	28
2017	CS	32	34	20	9	3	1	0	67	13	123
2017	CS-01	22	51	7	20	0	0	0	73	20	13
2017	CS-02	41	29	17	7	5	2	0	71	12	59
2017	CS-03	33	31	26	8	3	0	0	64	10	39

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	26	16	10	7	8	65	18	105
2020	CS-02	35	26	14	12	5	9	67	18	43
2020	CS-03	35	30	16	5	8	5	69	14	37

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	34	18	12	4	1	1	65	16	106
2020	CS-02	43	30	14	5	7	0	2	74	12	44
2020	CS-03	24	38	19	19	0	0	0	62	19	37
2019	CS	18	37	26	13	6	0	0	55	19	98
2019	CS-01	30	40	10	10	10	0	0	70	20	10
2019	CS-02	21	38	29	7	5	0	0	60	12	42
2019	CS-03	18	29	24	21	9	0	0	47	29	34
2018	CS	15	34	30	11	9	0	1	49	20	89
2018	CS-02	14	35	33	12	5	0	2	50	17	43
2018	CS-03	14	25	29	14	18	0	0	39	32	28
2017	CS	20	29	20	17	10	2	2	51	28	122
2017	CS-01	15	34	15	22	15	0	0	49	37	13
2017	CS-02	24	26	17	14	12	2	5	54	28	58
2017	CS-03	21	33	23	18	5	0	0	54	23	39

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	20	34	18	21	7	0	1	54	28	106
2020	CS-02	27	32	18	18	2	0	2	60	21	44
2020	CS-03	14	35	19	24	8	0	0	49	32	37
2019	CS	17	31	23	17	11	0	0	48	29	98
2019	CS-01	40	20	30	10	0	0	0	60	10	10
2019	CS-02	17	38	26	12	7	0	0	55	19	42
2019	CS-03	12	24	18	29	18	0	0	35	47	34
2018	CS	7	29	33	24	7	0	1	36	31	89
2018	CS-02	7	33	37	19	2	0	2	40	21	43
2018	CS-03	7	21	21	32	18	0	0	29	50	28
2017	CS	10	31	28	19	11	1	1	41	30	123
2017	CS-01	15	29	22	34	0	0	0	44	34	13
2017	CS-02	12	32	27	15	10	2	2	46	26	59
2017	CS-03	8	33	26	21	13	0	0	41	33	39

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	24	32	19	15	8	1	1	57	24	106
2020	CS-02	32	30	16	14	5	2	2	64	19	44
2020	CS-03	16	30	27	16	11	0	0	46	27	37
2019	CS	22	32	15	14	16	0	0	54	31	98
2019	CS-01	50	30	10	10	0	0	0	80	10	10
2019	CS-02	26	33	21	7	12	0	0	60	19	42
2019	CS-03	15	24	12	24	26	0	0	38	50	34
2018	CS	9	24	47	11	8	0	1	33	20	88
2018	CS-02	9	21	58	9	0	0	2	31	10	43
2018	CS-03	7	22	30	15	26	0	0	30	41	27
2017	CS	17	28	30	15	7	1	2	46	23	122
2017	CS-01	15	29	29	15	12	0	0	44	27	13
2017	CS-02	22	30	25	12	5	2	3	55	18	59
2017	CS-03	15	28	33	15	8	0	0	44	23	39

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	27	13	11	9	0	67	20	105
2020	CS-02	48	25	16	5	7	0	73	11	44
2020	CS-03	33	28	11	17	11	0	61	28	36
2019	CS	37	18	21	13	9	1	56	23	98
2019	CS-01	30	30	20	10	10	0	60	20	10
2019	CS-02	36	17	19	21	7	0	52	29	42
2019	CS-03	38	15	26	6	12	3	55	18	34

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	26	21	10	7	62	17	106
2020	CS-02	32	25	20	11	11	57	23	44
2020	CS-03	32	30	19	14	5	62	19	37

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	27	39	16	13	4	0	1	67	17	106
2020	CS-02	27	36	11	18	5	0	2	65	23	44
2020	CS-03	24	43	24	8	0	0	0	68	8	37
2019	CS	29	34	20	10	6	0	1	64	17	97
2019	CS-01	50	40	0	0	10	0	0	90	10	10
2019	CS-02	29	34	20	7	10	0	0	63	17	41
2019	CS-03	21	41	21	12	3	0	3	64	15	34
2018	CS	16	33	28	13	7	2	1	50	21	89
2018	CS-02	14	28	35	12	9	0	2	43	21	43
2018	CS-03	18	43	21	11	0	7	0	65	12	28
2017	CS	28	40	15	8	6	1	2	71	14	123
2017	CS-01	29	49	22	0	0	0	0	78	0	13
2017	CS-02	30	36	10	12	7	2	3	70	20	59
2017	CS-03	23	44	21	5	5	0	3	68	11	39

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	28	13	3	1	0	1	83	4	106
2020	CS-02	57	23	16	2	2	0	0	80	5	44
2020	CS-03	54	35	5	3	0	0	3	92	3	37
2019	CS	64	18	12	2	2	0	1	84	4	98
2019	CS-01	70	10	20	0	0	0	0	80	0	10
2019	CS-02	64	19	12	2	0	0	2	85	2	42
2019	CS-03	62	21	12	3	3	0	0	82	6	34
2018	CS	55	25	9	4	6	0	1	81	10	89
2018	CS-02	42	33	7	9	7	0	2	76	17	43
2018	CS-03	71	14	14	0	0	0	0	86	0	28
2017	CS	63	19	9	6	0	1	2	84	7	123
2017	CS-01	85	7	7	0	0	0	0	93	0	13
2017	CS-02	56	24	10	8	0	0	2	81	9	59
2017	CS-03	69	15	5	5	0	3	3	89	5	39

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	35	23	6	3	69	9	105
2020	CS-02	32	34	25	7	2	66	9	44
2020	CS-03	25	39	28	8	0	64	8	36

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	75	17	3	2	1	1	2	94	3	106
2020	CS-02	82	9	5	2	0	0	2	93	2	44
2020	CS-03	70	19	0	3	3	3	3	94	6	37
2019	CS	76	8	6	0	1	0	8	92	1	97
2019	CS-02	88	2	5	0	0	0	5	95	0	42
2019	CS-03	65	9	12	0	3	0	12	83	3	34
2018	CS	69	17	8	2	0	0	4	89	2	89
2018	CS-02	63	23	7	2	0	0	5	90	2	43
2018	CS-03	71	7	11	4	0	0	7	85	4	28

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	77	14	1	1	3	1	3	95	4	105
2020	CS-02	86	9	0	0	0	0	5	100	0	44
2020	CS-03	67	19	3	0	8	3	0	89	9	36
2019	CS	65	18	5	4	4	0	3	86	8	98
2019	CS-01	50	40	0	0	10	0	0	90	10	10
2019	CS-02	69	19	2	2	2	0	5	93	5	42
2019	CS-03	59	15	12	6	6	0	3	76	12	34
2018	CS	62	24	7	2	3	0	2	87	6	89
2018	CS-02	60	30	7	0	0	0	2	93	0	43
2018	CS-03	57	18	7	7	7	0	4	78	15	28
2017	CS	69	16	6	3	2	2	2	89	5	123
2017	CS-01	78	22	0	0	0	0	0	100	0	13
2017	CS-02	70	14	2	5	3	3	3	89	9	59
2017	CS-03	74	10	15	0	0	0	0	85	0	39

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	73	16	4	4	1	2	91	5	105
2020	CS-02	77	18	2	0	0	2	98	0	44
2020	CS-03	67	17	6	8	3	0	83	11	36
2019	CS	55	27	9	5	4	0	82	9	98
2019	CS-01	80	20	0	0	0	0	100	0	10
2019	CS-02	60	29	10	2	0	0	88	2	42
2019	CS-03	44	24	12	12	9	0	68	21	34
2018	CS	43	34	15	6	1	2	78	7	89
2018	CS-02	42	33	14	7	2	2	76	10	43
2018	CS-03	36	39	14	7	0	4	78	7	28
2017	CS	50	33	11	6	0	2	83	6	122
2017	CS-01	78	22	0	0	0	0	100	0	13
2017	CS-02	48	33	10	5	0	3	84	5	58
2017	CS-03	49	36	10	5	0	0	85	5	39

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	67	14	9	3	5	0	2	83	8	106
2020	CS-02	68	23	0	2	5	0	2	93	7	44
2020	CS-03	70	8	11	3	8	0	0	78	11	37
2019	CS	61	18	8	6	5	1	0	80	11	98
2019	CS-01	50	30	0	20	0	0	0	80	20	10
2019	CS-02	67	14	10	5	5	0	0	81	10	42
2019	CS-03	56	15	12	6	9	3	0	73	15	34
2018	CS	40	28	19	6	6	1	1	69	12	86
2018	CS-02	41	29	17	2	7	0	2	73	10	41
2018	CS-03	30	30	22	11	4	4	0	62	15	27
2017	CS	51	20	15	9	3	0	2	73	12	122
2017	CS-01	71	15	15	0	0	0	0	85	0	13
2017	CS-02	51	17	20	7	2	0	3	70	9	59
2017	CS-03	55	26	3	13	3	0	0	82	16	38

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	70	8	3	0	1	18	95	1	106
2020	CS-02	75	5	0	0	0	20	100	0	44
2020	CS-03	70	11	3	0	3	14	94	3	37
2019	CS	48	9	11	4	2	25	77	8	97
2019	CS-01	60	10	0	0	0	30	100	0	10
2019	CS-02	59	10	5	0	0	27	93	0	41
2019	CS-03	38	9	15	9	6	24	62	19	34
2018	CS	42	13	6	3	0	36	86	5	89
2018	CS-02	47	5	5	2	0	42	88	4	43
2018	CS-03	21	32	4	4	0	39	88	6	28
2017	CS	58	16	2	2	1	21	94	3	122
2017	CS-01	78	15	0	0	0	7	100	0	13
2017	CS-02	60	10	2	2	0	26	95	2	58
2017	CS-03	54	23	3	0	3	18	94	3	39

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	73	15	3	2	1	0	6	94	3	105
2020	CS-02	80	11	2	2	2	0	2	93	5	44
2020	CS-03	72	17	3	3	0	0	6	94	3	36
2019	CS	71	16	6	0	1	0	5	92	1	98
2019	CS-01	90	10	0	0	0	0	0	100	0	10
2019	CS-02	62	19	10	0	2	0	7	87	3	42
2019	CS-03	74	18	3	0	0	0	6	97	0	34
2018	CS	58	18	7	4	1	1	10	86	6	89
2018	CS-02	51	26	7	2	2	0	12	87	5	43
2018	CS-03	61	14	7	11	0	0	7	81	12	28
2017	CS	65	14	5	3	3	2	8	88	6	121
2017	CS-01	92	8	0	0	0	0	0	100	0	12
2017	CS-02	54	15	8	3	3	3	12	82	8	59
2017	CS-03	72	13	3	5	0	0	8	92	6	39

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	66	18	7	3	5	0	2	86	8	106
2020	CS-02	73	16	0	5	5	0	2	91	9	44
2020	CS-03	59	27	8	0	5	0	0	86	5	37
2019	CS	77	13	3	4	2	0	1	91	6	98
2019	CS-01	50	10	10	10	20	0	0	60	30	10
2019	CS-02	83	12	2	2	0	0	0	95	2	42
2019	CS-03	76	15	3	3	0	0	3	94	3	34
2018	CS	53	27	9	2	6	0	2	83	8	88
2018	CS-02	51	37	5	2	2	0	2	90	5	43
2018	CS-03	63	22	7	4	4	0	0	85	7	27
2017	CS	55	23	11	4	4	1	2	81	8	123
2017	CS-01	27	15	44	0	15	0	0	42	15	13
2017	CS-02	54	27	5	5	3	2	3	86	9	59
2017	CS-03	64	21	10	3	3	0	0	85	5	39

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	30	16	7	2	0	2	75	9	106
2020	CS-02	43	25	18	11	0	0	2	70	12	44
2020	CS-03	43	35	16	0	3	0	3	81	3	37
2019	CS	55	24	10	4	3	0	3	82	7	98
2019	CS-01	60	20	0	10	10	0	0	80	20	10
2019	CS-02	60	24	12	0	5	0	0	83	5	42
2019	CS-03	41	32	12	6	0	0	9	81	6	34
2018	CS	35	31	24	6	1	1	2	69	7	89
2018	CS-02	33	30	26	7	2	0	2	64	10	43
2018	CS-03	46	25	18	4	0	4	4	77	4	28
2017	CS	34	41	16	5	1	2	2	78	6	123
2017	CS-01	37	29	27	7	0	0	0	66	7	13
2017	CS-02	32	42	15	3	2	2	3	79	5	59
2017	CS-03	38	44	10	5	0	3	0	84	5	39

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	40	22	8	1	69	9	106
2020	CS-02	30	32	30	9	0	61	9	44
2020	CS-03	32	41	19	8	0	73	8	37

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	9	40	25	17	8	49	25	106
2020	CS-02	11	43	20	16	9	55	25	44
2020	CS-03	8	32	32	19	8	41	27	37
2019	CS	14	31	33	14	8	45	22	98
2019	CS-01	20	40	30	10	0	60	10	10
2019	CS-02	19	33	33	7	7	52	14	42
2019	CS-03	9	29	24	24	15	38	38	34
2018	CS	9	31	38	16	6	40	21	89
2018	CS-02	14	30	40	16	0	44	16	43
2018	CS-03	4	32	25	25	14	36	39	28
2017	CS	9	33	39	15	4	42	19	123
2017	CS-01	0	58	42	0	0	58	0	13
2017	CS-02	12	34	36	15	3	46	19	59
2017	CS-03	10	31	36	18	5	41	23	39

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	15	20	40	19	6	0	0	25	35	105
2020	CS-02	9	16	41	25	9	0	0	34	25	44
2020	CS-03	19	27	38	11	5	0	0	16	46	37
2019	CS	12	18	38	22	7	1	1	30	31	98
2019	CS-01	20	20	10	40	10	0	0	50	40	10
2019	CS-02	7	19	40	19	12	0	2	32	27	42
2019	CS-03	18	18	38	21	3	3	0	24	36	34
2018	CS	6	26	48	14	6	0	0	20	32	85
2018	CS-02	5	25	50	13	8	0	0	20	30	40
2018	CS-03	11	26	44	11	7	0	0	19	37	27
2017	CS	4	23	40	21	11	1	1	32	27	123
2017	CS-01	0	15	49	29	7	0	0	37	15	13
2017	CS-02	3	17	41	22	14	2	2	37	21	59
2017	CS-03	3	28	38	21	10	0	0	31	31	39

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	43	14	4	1	3	81	5	106
2020	CS-02	30	57	2	5	0	7	93	5	44
2020	CS-03	38	43	14	5	0	0	81	5	37
2019	CS	21	50	13	6	6	4	74	13	96
2019	CS-01	0	60	20	10	10	0	60	20	10
2019	CS-02	17	56	12	5	5	5	77	10	41
2019	CS-03	30	36	12	9	9	3	69	19	33
2018	CS	15	51	16	11	2	6	69	14	89
2018	CS-02	9	56	12	16	2	5	68	20	43
2018	CS-03	25	46	14	7	4	4	74	11	28
2017	CS	18	36	18	11	8	10	60	21	123
2017	CS-01	7	37	20	22	7	7	47	32	13
2017	CS-02	14	42	14	12	7	12	63	21	59
2017	CS-03	26	28	21	5	10	10	60	17	39

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	27	40	12	10	4	7	72	15	106
2020	CS-02	27	41	11	7	5	9	75	13	44
2020	CS-03	27	54	5	11	3	0	81	14	37

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	28	10	15	6	2	69	21	103
2020	CS-02	45	29	5	17	2	2	76	20	42
2020	CS-03	36	28	11	14	8	3	66	23	36

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	30	9	5	4	8	3	81	10	105
2020	CS-01	40	30	10	0	10	10	0	78	11	10
2020	CS-02	43	32	7	5	2	9	2	85	8	44
2020	CS-03	41	32	8	8	5	0	5	77	14	37

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	36	12	15	6	0	2	66	21	106
2020	CS-02	27	41	16	9	2	0	5	71	12	44
2020	CS-03	27	38	5	19	11	0	0	65	30	37
2019	CS	17	39	19	10	11	3	0	58	22	98
2019	CS-01	10	40	30	20	0	0	0	50	20	10
2019	CS-02	19	40	29	5	7	0	0	60	12	42
2019	CS-03	21	35	6	18	21	0	0	56	38	34
2018	CS	7	44	17	21	7	3	1	53	29	89
2018	CS-02	5	51	19	19	5	0	2	57	24	43
2018	CS-03	7	36	18	25	14	0	0	43	39	28
2017	CS	19	27	22	20	8	4	0	48	30	123
2017	CS-01	7	34	22	22	0	15	0	49	26	13
2017	CS-02	22	30	17	22	3	5	0	55	27	59
2017	CS-03	21	26	26	15	13	0	0	46	28	39

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	45	7	7	1	86	8	106
2020	CS-02	39	52	5	5	0	91	5	44
2020	CS-03	38	46	8	5	3	84	8	37

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	39	12	4	1	83	5	103
2020	CS-02	43	45	12	0	0	88	0	42
2020	CS-03	35	46	11	5	3	81	8	37

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	36	25	1	2	2	3	71	3	102
2020	CS-02	27	43	20	0	5	2	2	74	5	44
2020	CS-03	26	32	32	3	0	0	6	63	3	34
2020	CS-04	60	20	20	0	0	0	0	80	0	10

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	34	8	1	4	2	5	86	5	106
2020	CS-02	45	34	9	2	2	5	2	85	5	44
2020	CS-03	38	35	11	0	8	0	8	79	9	37

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Total responses
2020	CS	72	15	8	6	92	106
2020	CS-02	68	16	7	9	93	44
2020	CS-03	70	14	14	3	86	37

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	38	4	5	4	2	88	9	106
2020	CS-02	41	41	5	5	5	5	86	10	44
2020	CS-03	54	41	3	0	3	0	95	3	37

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	29	8	6	4	1	1	83	10	106
2020	CS-02	52	34	7	5	0	2	0	88	5	44
2020	CS-03	49	27	8	5	8	0	3	78	14	37

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	33	8	2	1	1	89	3	106
2020	CS-02	50	39	9	2	0	0	89	2	44
2020	CS-03	57	30	11	0	3	0	86	3	37

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	35	15	5	0	5	0	79	5	20
2019	CS	14	27	18	14	14	9	5	47	32	22
2019	CS-03	9	9	9	27	18	18	9	25	63	11

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	100	0	20

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	20	35	5	5	0	0	55	10	20

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	9	91	106
2020	CS-02	5	95	44
2020	CS-03	14	86	37

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	11	89	106
2020	CS-02	5	95	44
2020	CS-03	8	92	37
2019	CS	11	89	98
2019	CS-01	0	100	10
2019	CS-02	14	86	42
2019	CS-03	12	88	34
2017	CS	20	80	123
2017	CS-02	17	83	59
2017	CS-03	21	79	39
2014	CS	15	85	144
2014	CS-02	16	84	79
2014	CS-03	14	86	35

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	50	50	12

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	67	33	12
2019	CS	91	9	11
2017	CS	67	33	24
2017	CS-02	70	30	10
2014	CS	81	19	21
2014	CS-02	75	25	12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	CS	60	20	20	0	0	80	0	10
2017	CS	37	31	13	12	7	68	19	16
2014	CS	71	18	0	6	6	88	12	17

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	30	8	3	2	5	3	86	5	106
2020	CS-02	39	41	5	5	0	7	5	90	5	44
2020	CS-03	46	30	11	0	5	5	3	82	6	37

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	28	47	23	2	63	38	106
2020	CS-02	18	52	27	2	74	26	44
2020	CS-03	41	38	22	0	48	52	37

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	20	80	30
2020	CS-03	20	80	15

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	0	10	27	23	33	0	7	11	61	30
2020	CS-03	0	7	20	27	40	0	7	7	71	15

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	3	13	17	33	30	0	3	17	66	30
2020	CS-03	7	13	13	33	27	0	7	21	64	15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	21	18	7	11	2	8	60	20	105
2020	CS-02	34	20	27	2	5	2	9	62	8	44
2020	CS-03	32	19	14	8	19	3	5	56	29	37
2020	CS-04	30	30	0	20	20	0	0	60	40	10
2019	CS	33	21	15	6	16	3	5	59	24	98
2019	CS-01	40	20	10	10	20	0	0	60	30	10
2019	CS-02	36	14	17	5	17	2	10	57	24	42
2019	CS-03	26	26	18	6	15	6	3	58	23	34
2018	CS	37	11	20	13	15	0	3	50	29	89
2018	CS-02	35	14	26	7	14	0	5	51	22	43
2018	CS-03	43	4	18	25	11	0	0	46	36	28

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Natural Resources Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CS

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 57m. Please indicate the nature of the harassment you experienced. Other