2020 Public Service Employee Survey Results for Natural Resources Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 44 40 4 8 4 0 0 84 12 368
2020 AS-01 40 45 3 9 3 0 0 84 12 58
2020 AS-02 46 41 3 5 4 0 0 87 10 94
2020 AS-03 40 41 6 10 3 0 0 81 13 70
2020 AS-04 47 39 6 3 5 0 0 85 8 62
2020 AS-05 46 36 0 15 3 0 0 82 18 39
2020 AS-06 52 32 4 8 4 0 0 84 12 25

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 81 11 2 2 2 1 1 94 4 368
2020 AS-01 79 16 0 2 2 2 0 96 4 58
2020 AS-02 83 12 2 1 1 0 1 96 2 93
2020 AS-03 79 14 1 3 3 0 0 93 6 70
2020 AS-04 85 3 3 0 2 2 5 95 2 62
2020 AS-05 83 10 3 3 3 0 0 93 5 40
2020 AS-06 76 12 4 4 4 0 0 88 8 25
2017 AS 70 24 3 2 1 1 0 95 3 337
2017 AS-01 75 22 2 2 0 0 0 97 2 59
2017 AS-02 69 24 4 1 3 0 0 92 4 80
2017 AS-03 78 18 1 3 0 0 0 96 3 73
2017 AS-04 59 31 2 0 2 5 0 95 3 42
2017 AS-05 66 29 3 3 0 0 0 95 3 38
2017 AS-06 78 14 4 5 0 0 0 92 5 22
2017 AS-07 60 40 0 0 0 0 0 100 0 15
2014 AS 73 20 4 2 0 1 0 93 2 385
2014 AS-01 83 10 6 1 0 0 0 93 1 73
2014 AS-02 71 20 6 2 0 0 0 92 2 84
2014 AS-03 68 26 3 0 0 1 1 97 0 69
2014 AS-04 70 25 0 2 0 2 0 98 2 44
2014 AS-05 70 24 0 4 2 0 0 94 6 54
2014 AS-06 71 13 10 6 0 0 0 84 6 31
2014 AS-07 67 22 11 0 0 0 0 89 0 18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 40 38 8 10 4 0 0 78 14 369
2020 AS-01 38 36 10 14 2 0 0 74 16 58
2020 AS-02 39 44 7 5 4 0 0 83 10 94
2020 AS-03 34 41 10 10 3 0 1 77 13 70
2020 AS-04 39 44 3 10 5 0 0 82 15 62
2020 AS-05 50 25 5 13 8 0 0 75 20 40
2020 AS-06 48 24 8 16 4 0 0 72 20 25
2019 AS 55 27 5 7 5 0 0 82 13 384
2019 AS-01 60 27 6 5 2 0 0 87 6 63
2019 AS-02 52 30 7 7 4 0 0 82 11 84
2019 AS-03 50 26 9 9 6 0 0 76 15 80
2019 AS-04 51 36 0 7 7 0 0 86 14 59
2019 AS-05 59 30 3 0 8 0 0 89 8 37
2019 AS-06 67 18 0 12 3 0 0 85 15 33
2019 AS-07 56 22 0 11 11 0 0 78 22 18
2017 AS 51 35 3 7 5 0 0 85 12 340
2017 AS-01 50 40 3 4 3 0 0 90 7 60
2017 AS-02 49 35 2 6 7 0 0 84 14 81
2017 AS-03 58 29 5 7 1 0 0 87 8 74
2017 AS-04 50 31 2 10 7 0 0 81 17 42
2017 AS-05 39 45 0 8 8 0 0 84 16 38
2017 AS-06 82 9 0 4 5 0 0 92 8 22
2017 AS-07 27 47 0 20 7 0 0 73 27 15
2014 AS 51 30 4 8 6 0 0 82 14 385
2014 AS-01 54 34 4 6 1 0 0 89 7 73
2014 AS-02 51 31 4 2 12 0 0 82 14 84
2014 AS-03 55 23 6 13 3 0 0 78 16 69
2014 AS-04 48 32 5 11 5 0 0 80 16 44
2014 AS-05 43 37 2 9 9 0 0 80 19 54
2014 AS-06 64 23 3 3 6 0 0 87 10 31
2014 AS-07 33 28 6 33 0 0 0 61 33 18

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 35 12 7 5 0 2 75 13 367
2020 AS-01 40 38 17 2 2 0 2 79 4 58
2020 AS-02 29 46 9 7 7 0 2 76 15 94
2020 AS-03 41 32 14 7 4 0 1 74 12 69
2020 AS-04 44 33 15 5 0 0 3 80 5 61
2020 AS-05 33 35 13 13 5 0 3 69 18 40
2020 AS-06 48 16 8 8 16 0 4 67 25 25
2019 AS 36 33 13 13 5 0 1 69 18 383
2019 AS-01 30 30 13 21 6 0 0 60 27 63
2019 AS-02 33 36 12 13 6 0 0 69 19 83
2019 AS-03 45 29 10 13 3 0 1 75 15 80
2019 AS-04 29 39 12 12 8 0 0 68 20 59
2019 AS-05 41 35 11 8 3 0 3 78 11 37
2019 AS-06 39 33 12 9 6 0 0 73 15 33
2019 AS-07 33 22 39 0 6 0 0 56 6 18
2018 AS 35 37 11 12 5 0 1 73 17 375
2018 AS-01 29 31 18 15 6 1 0 61 21 72
2018 AS-02 32 38 8 14 7 0 1 70 21 72
2018 AS-03 40 34 13 10 4 0 0 74 14 80
2018 AS-04 42 37 8 10 3 0 0 79 13 62
2018 AS-05 29 44 6 15 3 0 3 76 18 34
2018 AS-06 32 40 12 4 8 0 4 75 13 25
2018 AS-07 41 35 6 18 0 0 0 76 18 17
2017 AS 38 37 10 9 6 0 0 75 15 338
2017 AS-01 30 38 12 12 7 2 0 69 19 60
2017 AS-02 33 41 8 11 8 0 0 74 19 79
2017 AS-03 49 28 7 8 8 0 0 77 16 74
2017 AS-04 28 55 10 5 2 0 0 83 7 42
2017 AS-05 26 45 11 11 8 0 0 71 18 38
2017 AS-06 64 5 27 5 0 0 0 69 5 22
2017 AS-07 53 27 7 13 0 0 0 80 13 15
2014 AS 34 33 11 15 6 0 0 68 21 385
2014 AS-01 34 35 9 19 3 0 0 69 22 73
2014 AS-02 44 27 8 11 10 0 0 71 20 84
2014 AS-03 38 38 9 13 3 0 0 75 16 69
2014 AS-04 30 39 18 9 5 0 0 68 14 44
2014 AS-05 30 22 15 26 7 0 0 52 34 54
2014 AS-06 32 36 10 13 10 0 0 68 23 31
2014 AS-07 17 39 11 11 17 0 6 59 29 18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 32 10 5 2 0 1 83 7 364
2020 AS-01 44 39 9 5 2 0 2 84 7 57
2020 AS-02 48 39 8 4 1 0 0 87 5 93
2020 AS-03 51 27 11 7 1 0 1 80 9 70
2020 AS-04 58 25 7 10 0 0 0 83 10 60
2020 AS-05 51 28 15 3 3 0 0 79 5 39
2020 AS-06 56 24 16 0 4 0 0 80 4 25
2019 AS 54 31 8 4 3 0 0 85 8 379
2019 AS-01 49 32 8 6 5 0 0 81 11 63
2019 AS-02 47 39 7 4 2 0 1 87 6 83
2019 AS-03 65 19 9 5 3 0 0 84 8 80
2019 AS-04 58 34 3 3 2 0 0 92 5 59
2019 AS-05 57 27 8 5 3 0 0 84 8 37
2019 AS-06 48 45 3 0 3 0 0 94 3 31
2019 AS-07 50 17 22 0 11 0 0 67 11 18
2017 AS 59 29 5 5 2 0 0 88 7 337
2017 AS-01 53 33 7 5 2 0 0 87 7 60
2017 AS-02 62 27 6 0 5 0 0 89 5 81
2017 AS-03 70 21 3 5 1 0 0 90 7 73
2017 AS-04 65 25 3 8 0 0 0 90 8 40
2017 AS-05 37 42 11 10 0 0 0 79 10 38
2017 AS-06 64 18 9 9 0 0 0 82 9 22
2017 AS-07 60 33 0 0 7 0 0 93 7 15
2014 AS 52 34 7 4 2 0 1 87 7 385
2014 AS-01 49 36 10 4 1 0 0 85 5 73
2014 AS-02 51 35 5 4 5 1 0 87 8 84
2014 AS-03 51 41 4 0 3 0 1 93 3 69
2014 AS-04 50 34 7 7 0 0 2 86 7 44
2014 AS-05 52 30 7 9 2 0 0 81 11 54
2014 AS-06 51 36 3 6 0 0 3 90 7 31
2014 AS-07 56 22 17 6 0 0 0 78 6 18

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 50 29 8 7 5 0 1 80 12 365
2020 AS-01 53 32 9 2 4 0 2 86 5 57
2020 AS-02 53 29 5 6 6 0 0 82 13 94
2020 AS-03 57 28 4 7 3 0 1 85 10 69
2020 AS-04 48 23 10 11 8 0 0 70 20 61
2020 AS-05 44 38 8 8 3 0 0 82 10 39
2020 AS-06 40 32 12 8 8 0 0 72 16 25
2019 AS 51 23 8 8 8 0 1 75 17 378
2019 AS-01 48 22 11 11 8 0 0 70 19 63
2019 AS-02 52 24 7 5 10 0 2 78 15 83
2019 AS-03 58 18 5 6 11 1 0 77 18 79
2019 AS-04 46 25 9 12 7 0 2 71 20 57
2019 AS-05 56 31 3 8 3 0 0 86 11 36
2019 AS-06 50 31 16 3 0 0 0 81 3 32
2019 AS-07 44 17 17 6 17 0 0 61 22 18
2018 AS 52 29 6 6 5 0 2 82 11 374
2018 AS-01 51 29 10 6 3 0 1 82 8 72
2018 AS-02 49 28 6 6 10 0 3 79 16 72
2018 AS-03 61 25 5 4 5 0 0 86 9 79
2018 AS-04 48 31 5 10 3 0 3 82 13 62
2018 AS-05 47 35 3 12 3 0 0 82 15 34
2018 AS-06 52 36 8 0 4 0 0 88 4 25
2018 AS-07 47 24 12 12 6 0 0 71 18 17
2017 AS 49 32 7 6 4 1 1 83 10 337
2017 AS-01 49 30 12 5 0 2 2 83 5 59
2017 AS-02 55 28 4 4 9 0 1 83 13 80
2017 AS-03 50 34 11 1 3 0 1 85 4 74
2017 AS-04 41 34 5 15 0 2 2 79 15 41
2017 AS-05 34 42 3 8 11 3 0 78 19 38
2017 AS-06 72 14 5 5 5 0 0 86 9 22
2017 AS-07 47 33 7 7 7 0 0 80 13 15
2014 AS 45 34 10 5 5 0 1 80 10 385
2014 AS-01 40 38 11 5 5 0 0 78 11 73
2014 AS-02 49 32 5 6 7 1 0 82 13 84
2014 AS-03 52 33 9 4 0 0 1 87 4 69
2014 AS-04 43 43 9 2 0 0 2 88 2 44
2014 AS-05 46 29 9 6 9 0 0 76 15 54
2014 AS-06 42 26 19 6 6 0 0 68 13 31
2014 AS-07 39 33 6 6 11 0 6 76 18 18

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 38 14 7 4 0 0 76 11 368
2020 AS-01 48 28 19 2 3 0 0 76 5 58
2020 AS-02 28 45 14 8 5 0 0 73 13 93
2020 AS-03 44 33 13 9 1 0 0 77 10 70
2020 AS-04 32 53 8 5 2 0 0 85 6 62
2020 AS-05 43 35 13 5 5 0 0 78 10 40
2020 AS-06 44 16 20 8 12 0 0 60 20 25
2019 AS 37 34 15 8 7 0 0 71 15 384
2019 AS-01 37 29 21 6 8 0 0 65 14 63
2019 AS-02 30 38 15 8 8 0 0 68 17 84
2019 AS-03 43 28 15 6 8 1 0 71 14 80
2019 AS-04 41 36 14 5 5 0 0 76 10 59
2019 AS-05 43 30 11 16 0 0 0 73 16 37
2019 AS-06 27 52 12 6 3 0 0 79 9 33
2019 AS-07 44 33 6 11 6 0 0 78 17 18
2018 AS 37 39 12 7 6 0 0 75 13 375
2018 AS-01 39 36 14 6 6 0 0 75 11 72
2018 AS-02 32 36 17 7 8 0 0 68 15 72
2018 AS-03 41 33 16 5 5 0 0 74 10 80
2018 AS-04 40 40 3 11 5 0 0 81 16 62
2018 AS-05 35 41 6 12 6 0 0 76 18 34
2018 AS-06 24 52 12 8 4 0 0 76 12 25
2018 AS-07 35 47 6 0 12 0 0 82 12 17
2017 AS 32 42 12 8 6 0 0 74 14 340
2017 AS-01 18 48 18 7 8 0 0 67 15 60
2017 AS-02 28 39 12 12 8 0 0 67 21 81
2017 AS-03 39 38 9 9 4 0 0 77 13 74
2017 AS-04 38 45 10 0 7 0 0 83 7 42
2017 AS-05 26 45 16 8 5 0 0 71 13 38
2017 AS-06 55 36 5 5 0 0 0 91 5 22
2017 AS-07 33 47 0 13 7 0 0 80 20 15
2014 AS 32 42 12 10 4 0 0 74 14 385
2014 AS-01 32 44 14 10 1 0 0 75 11 73
2014 AS-02 32 39 10 12 7 0 0 71 19 84
2014 AS-03 32 45 13 7 3 0 0 77 10 69
2014 AS-04 36 34 18 9 2 0 0 70 11 44
2014 AS-05 29 45 9 7 9 0 0 74 17 54
2014 AS-06 39 35 19 3 3 0 0 74 6 31
2014 AS-07 22 44 6 22 6 0 0 67 28 18

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 39 36 12 9 4 0 0 75 13 368
2020 AS-01 37 42 14 4 4 0 0 79 7 57
2020 AS-02 35 33 15 9 9 0 0 68 17 94
2020 AS-03 44 30 13 11 1 0 0 74 13 70
2020 AS-04 44 37 8 10 2 0 0 81 11 62
2020 AS-05 38 45 10 5 3 0 0 83 8 40
2020 AS-06 36 36 8 12 8 0 0 72 20 25
2019 AS 35 34 12 11 7 0 1 70 18 384
2019 AS-01 39 28 15 11 7 0 0 67 18 61
2019 AS-02 37 38 11 8 5 0 1 76 13 84
2019 AS-03 31 32 15 11 10 1 0 64 21 81
2019 AS-04 40 33 8 10 7 0 2 75 17 60
2019 AS-05 27 38 16 16 3 0 0 65 19 37
2019 AS-06 36 30 9 15 9 0 0 67 24 33
2019 AS-07 44 33 0 17 6 0 0 78 22 18
2018 AS 36 29 12 13 9 0 1 66 22 371
2018 AS-01 38 34 14 10 4 0 0 72 14 71
2018 AS-02 42 19 8 14 17 0 0 61 31 72
2018 AS-03 37 24 18 14 6 0 0 62 21 78
2018 AS-04 39 31 8 10 11 0 2 70 21 62
2018 AS-05 24 42 3 15 15 0 0 67 30 33
2018 AS-06 28 40 8 20 4 0 0 68 24 25
2018 AS-07 41 12 24 18 6 0 0 53 24 17
2017 AS 37 32 14 11 6 0 0 69 17 340
2017 AS-01 37 25 23 12 3 0 0 62 15 60
2017 AS-02 38 26 14 7 14 0 0 64 21 81
2017 AS-03 41 32 14 9 4 0 0 73 13 74
2017 AS-04 28 43 7 17 5 0 0 71 22 42
2017 AS-05 26 37 16 16 5 0 0 63 21 38
2017 AS-06 63 28 0 9 0 0 0 91 9 22
2017 AS-07 40 47 0 0 13 0 0 87 13 15
2014 AS 30 34 16 13 7 0 1 64 20 385
2014 AS-01 38 33 14 11 3 0 1 72 14 73
2014 AS-02 27 36 13 12 11 0 1 64 23 84
2014 AS-03 32 32 20 10 4 1 0 65 15 69
2014 AS-04 25 39 23 7 7 0 0 64 14 44
2014 AS-05 33 34 13 11 9 0 0 67 20 54
2014 AS-06 22 36 13 23 6 0 0 58 29 31
2014 AS-07 22 28 6 28 17 0 0 50 44 18

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 35 39 12 10 5 0 0 74 14 367
2020 AS-01 40 37 18 2 4 0 0 77 5 57
2020 AS-02 30 41 14 11 4 0 0 71 15 93
2020 AS-03 33 41 9 16 1 0 0 74 17 70
2020 AS-04 42 40 3 11 3 0 0 82 15 62
2020 AS-05 38 35 15 5 8 0 0 73 13 40
2020 AS-06 32 36 16 8 8 0 0 68 16 25
2019 AS 34 35 10 14 7 0 0 69 21 383
2019 AS-01 32 32 13 13 10 0 0 65 23 62
2019 AS-02 33 39 6 19 2 0 0 73 21 84
2019 AS-03 33 38 8 14 9 0 0 70 23 80
2019 AS-04 38 32 12 10 8 0 0 70 18 60
2019 AS-05 38 30 11 16 5 0 0 68 22 37
2019 AS-06 28 41 16 9 6 0 0 69 16 32
2019 AS-07 33 33 11 11 11 0 0 67 22 18
2018 AS 31 39 11 13 5 0 1 70 18 374
2018 AS-01 29 46 14 6 6 0 0 75 11 72
2018 AS-02 29 35 8 19 8 0 0 64 28 72
2018 AS-03 36 30 10 21 3 0 0 66 24 80
2018 AS-04 27 47 15 5 3 0 3 77 8 62
2018 AS-05 24 52 15 3 6 0 0 76 9 33
2018 AS-06 36 48 4 8 4 0 0 84 12 25
2018 AS-07 41 18 12 18 12 0 0 59 29 17
2017 AS 32 38 12 11 6 0 0 70 17 340
2017 AS-01 27 40 17 10 7 0 0 67 17 60
2017 AS-02 36 37 14 8 5 0 0 73 13 81
2017 AS-03 38 31 9 15 5 0 1 70 21 74
2017 AS-04 19 48 12 17 5 0 0 66 22 42
2017 AS-05 18 50 11 13 8 0 0 68 21 38
2017 AS-06 63 23 5 5 5 0 0 86 9 22
2017 AS-07 40 27 13 7 13 0 0 67 20 15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 43 39 9 4 4 0 0 83 8 367
2020 AS-01 40 40 11 4 4 2 0 82 7 57
2020 AS-02 40 39 13 5 3 0 0 78 9 93
2020 AS-03 43 44 6 3 4 0 0 87 7 70
2020 AS-04 50 37 8 5 0 0 0 87 5 62
2020 AS-05 48 38 10 3 3 0 0 85 5 40
2020 AS-06 52 24 12 4 8 0 0 76 12 25
2019 AS 41 34 12 7 5 1 1 76 12 384
2019 AS-01 35 37 13 10 3 2 0 74 13 62
2019 AS-02 46 32 12 5 5 0 0 79 10 84
2019 AS-03 42 30 16 9 2 1 0 73 11 81
2019 AS-04 40 37 8 8 3 2 2 79 12 60
2019 AS-05 41 32 16 5 5 0 0 73 11 37
2019 AS-06 36 45 3 6 6 0 3 84 13 33
2019 AS-07 41 29 6 6 18 0 0 71 24 17
2018 AS 45 37 10 4 3 1 1 83 7 373
2018 AS-01 44 44 3 4 4 0 1 89 9 71
2018 AS-02 38 38 14 7 4 0 0 75 11 72
2018 AS-03 46 39 9 1 4 1 0 86 5 79
2018 AS-04 44 34 15 5 0 2 2 80 5 62
2018 AS-05 55 33 9 3 0 0 0 88 3 33
2018 AS-06 60 20 16 4 0 0 0 80 4 25
2018 AS-07 47 35 6 6 6 0 0 82 12 17
2017 AS 41 38 10 7 4 1 1 80 10 339
2017 AS-01 33 37 15 10 3 2 0 71 14 60
2017 AS-02 41 36 9 10 2 0 2 78 13 81
2017 AS-03 49 30 9 10 3 0 0 78 12 74
2017 AS-04 33 53 5 2 5 2 0 88 7 42
2017 AS-05 27 54 14 3 3 0 0 81 5 37
2017 AS-06 72 23 5 0 0 0 0 95 0 22
2017 AS-07 60 27 0 0 13 0 0 87 13 15
2014 AS 38 41 13 5 3 0 0 79 8 384
2014 AS-01 29 48 16 4 3 0 0 77 7 73
2014 AS-02 45 26 18 7 4 0 0 71 11 83
2014 AS-03 38 48 7 1 4 0 1 87 6 69
2014 AS-04 34 43 18 5 0 0 0 77 5 44
2014 AS-05 44 37 7 6 6 0 0 81 11 54
2014 AS-06 39 42 6 13 0 0 0 81 13 31
2014 AS-07 44 44 6 6 0 0 0 89 6 18

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 38 35 13 8 6 0 0 73 14 367
2020 AS-01 44 33 14 2 7 0 0 77 9 57
2020 AS-02 34 35 13 11 7 0 0 69 18 94
2020 AS-03 47 24 16 7 6 0 0 71 13 70
2020 AS-04 41 38 8 10 3 0 0 79 13 61
2020 AS-05 28 45 15 13 0 0 0 73 13 40
2020 AS-06 40 36 4 8 12 0 0 76 20 25
2019 AS 38 33 12 10 7 0 0 71 17 383
2019 AS-01 37 32 8 15 8 0 0 69 23 62
2019 AS-02 41 33 13 7 5 1 0 74 12 83
2019 AS-03 36 26 11 17 10 0 0 62 27 81
2019 AS-04 37 44 10 3 5 0 0 81 8 59
2019 AS-05 32 43 11 14 0 0 0 76 14 37
2019 AS-06 42 21 27 6 3 0 0 64 9 33
2019 AS-07 44 28 11 6 11 0 0 72 17 18
2018 AS 39 35 11 8 7 0 0 74 14 373
2018 AS-01 38 41 13 4 4 0 0 79 8 71
2018 AS-02 35 31 11 11 11 0 0 66 23 71
2018 AS-03 45 28 15 8 5 0 0 73 13 80
2018 AS-04 39 39 8 10 5 0 0 77 15 62
2018 AS-05 33 39 9 9 9 0 0 73 18 33
2018 AS-06 48 24 16 4 8 0 0 72 12 25
2018 AS-07 53 29 6 0 12 0 0 82 12 17
2017 AS 35 36 13 10 7 0 0 71 16 339
2017 AS-01 30 35 17 13 5 0 0 65 18 60
2017 AS-02 33 37 14 2 12 0 0 71 15 81
2017 AS-03 42 22 19 15 1 0 0 64 17 73
2017 AS-04 26 57 5 7 5 0 0 83 12 42
2017 AS-05 26 45 5 16 8 0 0 71 24 38
2017 AS-06 68 14 9 5 5 0 0 82 9 22
2017 AS-07 47 33 0 7 13 0 0 80 20 15

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 51 33 10 2 3 0 0 84 5 366
2020 AS-01 53 32 12 2 2 0 0 84 4 57
2020 AS-02 43 40 9 5 3 0 0 83 9 93
2020 AS-03 59 29 9 1 3 0 0 87 4 70
2020 AS-04 55 37 8 0 0 0 0 92 0 62
2020 AS-05 60 20 18 0 3 0 0 80 3 40
2020 AS-06 50 25 17 0 8 0 0 75 8 24
2019 AS 51 31 10 5 3 0 0 82 7 385
2019 AS-01 48 35 8 5 3 0 2 84 8 63
2019 AS-02 46 35 12 5 2 0 0 81 7 83
2019 AS-03 52 27 14 4 2 1 0 80 6 81
2019 AS-04 58 30 5 5 2 0 0 88 7 60
2019 AS-05 51 32 16 0 0 0 0 84 0 37
2019 AS-06 48 39 9 3 0 0 0 88 3 33
2019 AS-07 56 17 11 11 6 0 0 72 17 18
2018 AS 49 34 9 4 3 0 0 84 7 370
2018 AS-01 44 38 11 3 4 0 0 82 7 72
2018 AS-02 44 36 10 4 6 0 0 81 10 72
2018 AS-03 55 31 9 5 0 0 0 86 5 77
2018 AS-04 56 28 10 3 3 0 0 84 7 61
2018 AS-05 47 41 3 6 3 0 0 88 9 32
2018 AS-06 48 32 16 0 4 0 0 80 4 25
2018 AS-07 53 35 6 6 0 0 0 88 6 17
2017 AS 51 33 11 4 1 0 1 84 5 339
2017 AS-01 43 32 18 7 0 0 0 75 7 60
2017 AS-02 48 35 11 4 1 0 1 84 5 81
2017 AS-03 53 32 12 3 0 0 0 85 3 73
2017 AS-04 57 33 2 2 2 0 2 93 5 42
2017 AS-05 42 42 8 5 3 0 0 84 8 38
2017 AS-06 73 22 5 0 0 0 0 95 0 22
2017 AS-07 60 27 7 0 7 0 0 87 7 15
2014 AS 62 28 6 3 1 0 0 90 4 384
2014 AS-01 56 37 5 1 0 0 0 93 1 73
2014 AS-02 62 26 6 2 4 0 0 88 6 84
2014 AS-03 63 26 4 4 1 0 0 90 6 68
2014 AS-04 66 18 14 2 0 0 0 84 2 44
2014 AS-05 61 30 2 7 0 0 0 91 7 54
2014 AS-06 71 23 6 0 0 0 0 94 0 31
2014 AS-07 61 28 11 0 0 0 0 89 0 18

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 39 35 11 8 6 1 0 75 14 363
2020 AS-01 36 34 11 13 5 2 0 71 18 56
2020 AS-02 32 42 11 8 8 0 0 74 15 93
2020 AS-03 40 43 9 4 3 1 0 84 7 70
2020 AS-04 45 33 5 13 3 0 0 78 17 60
2020 AS-05 50 28 15 3 5 0 0 78 8 40
2020 AS-06 58 13 13 4 13 0 0 71 17 24
2019 AS 37 34 13 9 7 0 0 71 16 382
2019 AS-01 37 29 16 10 10 0 0 65 19 63
2019 AS-02 33 33 20 8 4 1 0 67 12 84
2019 AS-03 35 33 13 8 11 0 0 68 19 79
2019 AS-04 39 39 7 10 5 0 0 78 15 59
2019 AS-05 43 30 16 5 5 0 0 73 11 37
2019 AS-06 36 42 9 9 3 0 0 79 12 33
2019 AS-07 44 33 0 11 11 0 0 78 22 18
2018 AS 38 35 11 10 5 0 0 73 15 374
2018 AS-01 32 35 21 8 4 0 0 67 13 72
2018 AS-02 29 38 13 11 10 0 0 67 21 72
2018 AS-03 41 30 11 13 4 0 1 72 16 80
2018 AS-04 36 43 3 11 7 0 0 79 18 61
2018 AS-05 48 39 6 3 3 0 0 88 6 33
2018 AS-06 44 36 8 8 0 4 0 83 8 25
2018 AS-07 53 18 6 18 6 0 0 71 24 17
2017 AS 34 39 13 10 4 0 0 73 14 339
2017 AS-01 22 40 20 15 3 0 0 62 18 60
2017 AS-02 32 40 14 8 6 0 0 72 14 81
2017 AS-03 36 37 15 11 1 0 0 73 12 73
2017 AS-04 41 38 12 7 2 0 0 78 10 42
2017 AS-05 26 45 5 16 8 0 0 71 23 38
2017 AS-06 63 28 0 9 0 0 0 91 9 22
2017 AS-07 47 33 0 0 13 0 7 86 14 15
2014 AS 29 40 13 9 8 0 0 69 18 385
2014 AS-01 25 45 17 8 5 0 0 70 14 73
2014 AS-02 33 35 13 6 13 0 0 68 19 84
2014 AS-03 30 42 14 9 4 0 0 72 13 69
2014 AS-04 27 34 16 11 11 0 0 61 23 44
2014 AS-05 37 35 7 13 7 0 0 72 20 54
2014 AS-06 16 55 3 16 10 0 0 71 26 31
2014 AS-07 22 28 22 11 11 0 6 53 24 18

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 43 32 14 5 6 0 0 75 11 367
2020 AS-01 53 26 14 2 5 0 0 79 7 57
2020 AS-02 34 35 16 7 7 0 0 69 15 94
2020 AS-03 43 36 11 1 7 0 1 80 9 70
2020 AS-04 44 38 11 5 2 0 0 82 7 61
2020 AS-05 58 20 18 3 3 0 0 78 5 40
2020 AS-06 48 28 4 12 8 0 0 76 20 25
2019 AS 44 31 14 7 5 0 0 75 12 383
2019 AS-01 40 38 14 3 5 0 0 78 8 63
2019 AS-02 43 29 15 9 4 1 0 73 12 82
2019 AS-03 43 28 15 7 6 0 0 72 14 81
2019 AS-04 53 28 13 2 3 0 0 82 5 60
2019 AS-05 43 32 16 3 5 0 0 76 8 37
2019 AS-06 42 33 6 18 0 0 0 76 18 33
2019 AS-07 41 24 12 6 18 0 0 65 24 17
2018 AS 43 32 13 6 5 0 0 75 12 370
2018 AS-01 39 36 17 3 4 0 0 75 7 69
2018 AS-02 32 35 15 10 8 0 0 67 18 72
2018 AS-03 44 30 11 9 4 0 1 76 13 79
2018 AS-04 48 27 15 3 6 0 0 76 10 62
2018 AS-05 56 22 13 3 6 0 0 78 9 32
2018 AS-06 52 28 8 12 0 0 0 80 12 25
2018 AS-07 59 24 6 0 12 0 0 82 12 17
2017 AS 43 36 12 6 4 0 0 79 9 338
2017 AS-01 42 37 12 5 3 0 0 80 8 59
2017 AS-02 46 32 10 7 5 0 0 78 12 81
2017 AS-03 38 47 11 3 1 0 0 85 4 73
2017 AS-04 43 26 22 5 5 0 0 69 10 42
2017 AS-05 37 39 11 8 5 0 0 76 13 38
2017 AS-06 68 14 0 14 0 0 5 86 14 22
2017 AS-07 47 27 13 0 13 0 0 73 13 15
2014 AS 38 36 11 9 6 0 0 75 15 385
2014 AS-01 33 45 8 10 4 0 0 78 14 73
2014 AS-02 40 36 8 6 10 0 0 76 16 84
2014 AS-03 48 32 10 4 6 0 0 80 10 69
2014 AS-04 39 27 14 14 7 0 0 66 20 44
2014 AS-05 37 32 20 7 4 0 0 69 11 54
2014 AS-06 26 42 13 13 6 0 0 68 19 31
2014 AS-07 28 44 6 17 6 0 0 72 22 18

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 39 37 12 7 4 0 1 76 12 365
2020 AS-01 47 34 12 3 2 0 2 82 5 58
2020 AS-02 36 37 9 12 5 1 0 74 17 94
2020 AS-03 36 37 12 7 4 0 3 75 12 67
2020 AS-04 37 39 13 10 2 0 0 76 11 62
2020 AS-05 49 33 10 5 3 0 0 82 8 39
2020 AS-06 40 36 16 0 8 0 0 76 8 25
2019 AS 41 32 12 10 4 0 0 74 14 377
2019 AS-01 41 28 16 13 2 0 0 69 15 61
2019 AS-02 37 39 13 8 1 1 0 77 10 83
2019 AS-03 44 28 13 10 6 0 0 71 16 80
2019 AS-04 42 38 10 3 7 0 0 80 10 60
2019 AS-05 33 33 15 12 3 0 3 69 16 33
2019 AS-06 52 27 9 9 3 0 0 79 12 33
2019 AS-07 44 28 11 6 11 0 0 72 17 18
2018 AS 43 30 13 7 5 0 1 74 13 374
2018 AS-01 39 37 15 4 4 0 0 76 8 71
2018 AS-02 38 25 17 11 10 0 0 63 21 72
2018 AS-03 46 29 14 8 3 0 1 76 10 80
2018 AS-04 40 39 5 8 6 0 2 80 15 62
2018 AS-05 45 27 6 15 6 0 0 73 21 33
2018 AS-06 48 32 16 0 4 0 0 80 4 25
2018 AS-07 59 12 24 0 6 0 0 71 6 17
2017 AS 39 38 13 7 3 0 0 77 10 339
2017 AS-01 37 42 13 7 0 0 2 80 7 60
2017 AS-02 40 34 15 5 6 0 0 74 11 81
2017 AS-03 45 32 16 7 0 0 0 77 7 73
2017 AS-04 29 43 12 14 2 0 0 72 16 42
2017 AS-05 26 50 13 8 3 0 0 76 11 38
2017 AS-06 68 18 0 14 0 0 0 86 14 22
2017 AS-07 47 40 0 0 13 0 0 87 13 15
2014 AS 33 36 12 10 8 0 1 71 17 385
2014 AS-01 34 44 10 5 4 0 3 80 10 73
2014 AS-02 32 35 13 7 11 1 1 68 18 84
2014 AS-03 38 38 9 7 9 0 0 75 16 69
2014 AS-04 25 39 14 14 9 0 0 64 23 44
2014 AS-05 39 31 17 11 2 0 0 70 13 54
2014 AS-06 32 32 10 13 13 0 0 64 26 31
2014 AS-07 22 28 6 28 11 0 6 53 41 18

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 45 38 10 4 3 0 0 83 7 368
2020 AS-01 55 29 12 2 2 0 0 84 3 58
2020 AS-02 35 46 11 5 3 0 0 81 9 94
2020 AS-03 54 30 9 4 3 0 0 84 7 70
2020 AS-04 45 40 11 0 3 0 0 85 3 62
2020 AS-05 41 41 10 5 3 0 0 82 8 39
2020 AS-06 44 32 12 4 8 0 0 76 12 25
2019 AS 47 31 11 7 4 0 0 78 11 383
2019 AS-01 51 24 14 5 6 0 0 75 11 63
2019 AS-02 39 37 13 7 4 0 0 76 11 84
2019 AS-03 48 30 11 8 4 0 0 78 11 80
2019 AS-04 47 32 8 10 3 0 0 78 13 60
2019 AS-05 50 25 17 8 0 0 0 75 8 36
2019 AS-06 53 34 6 6 0 0 0 88 6 32
2019 AS-07 50 33 11 0 6 0 0 83 6 18
2018 AS 44 33 13 5 5 0 0 78 9 372
2018 AS-01 43 39 10 4 4 0 0 82 8 72
2018 AS-02 39 36 11 6 8 0 0 75 14 72
2018 AS-03 49 24 20 4 3 0 1 73 6 80
2018 AS-04 50 29 11 6 3 0 0 79 10 62
2018 AS-05 48 30 15 3 3 0 0 79 6 33
2018 AS-06 29 50 17 0 4 0 0 79 4 24
2018 AS-07 53 29 6 6 6 0 0 82 12 17
2017 AS 42 37 11 6 4 0 0 79 10 337
2017 AS-01 25 48 14 8 5 0 0 73 14 59
2017 AS-02 40 33 19 3 6 0 0 73 9 80
2017 AS-03 48 33 10 8 1 0 0 81 9 73
2017 AS-04 45 43 5 2 5 0 0 88 7 42
2017 AS-05 34 42 11 11 3 0 0 76 13 38
2017 AS-06 73 18 5 0 5 0 0 91 5 22
2017 AS-07 60 20 7 7 7 0 0 80 13 15
2014 AS 42 38 11 7 3 0 0 79 10 384
2014 AS-01 47 34 11 5 3 0 0 81 8 73
2014 AS-02 38 34 11 8 8 0 0 72 17 83
2014 AS-03 42 41 13 3 1 0 0 83 4 69
2014 AS-04 45 36 14 5 0 0 0 82 5 44
2014 AS-05 41 41 6 11 2 0 0 81 13 54
2014 AS-06 48 42 6 3 0 0 0 90 3 31
2014 AS-07 17 44 17 22 0 0 0 61 22 18

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 39 35 14 8 4 0 0 74 12 368
2020 AS-01 52 36 10 2 0 0 0 88 2 58
2020 AS-02 43 40 11 4 2 0 0 83 6 94
2020 AS-03 49 29 13 6 3 0 1 78 9 70
2020 AS-04 31 36 15 13 5 0 0 67 18 61
2020 AS-05 25 35 15 20 5 0 0 60 25 40
2020 AS-06 20 44 16 8 12 0 0 64 20 25
2019 AS 39 31 18 6 4 0 1 71 11 385
2019 AS-01 53 29 13 5 0 0 0 82 5 62
2019 AS-02 46 32 15 6 0 0 0 79 6 84
2019 AS-03 33 36 16 5 6 1 2 72 12 81
2019 AS-04 33 32 20 8 7 0 0 65 15 60
2019 AS-05 32 27 24 8 5 0 3 61 14 37
2019 AS-06 33 30 18 6 9 0 3 66 16 33
2019 AS-07 44 17 22 6 11 0 0 61 17 18
2018 AS 38 30 19 8 4 0 1 68 12 376
2018 AS-01 49 33 12 3 0 0 3 85 3 73
2018 AS-02 40 36 13 6 6 0 0 76 11 72
2018 AS-03 41 29 20 6 3 1 0 71 9 80
2018 AS-04 31 29 24 8 6 0 2 61 15 62
2018 AS-05 27 30 30 12 0 0 0 58 12 33
2018 AS-06 32 16 28 12 12 0 0 48 24 25
2018 AS-07 24 18 12 35 12 0 0 41 47 17
2017 AS 34 38 16 8 4 0 0 72 12 340
2017 AS-01 42 40 17 2 0 0 0 82 2 60
2017 AS-02 46 35 9 6 4 1 0 81 10 81
2017 AS-03 31 35 19 9 5 0 0 66 15 74
2017 AS-04 28 43 14 7 7 0 0 71 14 42
2017 AS-05 16 58 11 16 0 0 0 74 16 38
2017 AS-06 32 13 32 14 9 0 0 45 23 22
2017 AS-07 27 33 27 13 0 0 0 60 13 15
2014 AS 34 35 17 8 6 0 1 69 14 385
2014 AS-01 46 32 14 4 4 0 0 78 8 73
2014 AS-02 36 39 13 7 5 0 0 75 12 84
2014 AS-03 39 30 20 4 6 0 0 70 10 69
2014 AS-04 23 41 23 7 5 0 2 65 12 44
2014 AS-05 28 29 24 11 7 0 0 57 19 54
2014 AS-06 26 39 3 13 16 0 3 67 30 31
2014 AS-07 17 28 22 22 11 0 0 44 33 18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 8 20 34 27 10 1 0 37 29 366
2020 AS-01 7 23 19 32 16 4 0 49 31 57
2020 AS-02 3 16 38 30 13 0 0 43 19 94
2020 AS-03 10 16 29 33 11 0 1 45 26 70
2020 AS-04 8 20 39 25 8 0 0 33 28 61
2020 AS-05 5 25 43 25 3 0 0 28 30 40
2020 AS-06 33 21 42 4 0 0 0 4 54 24
2019 AS 9 21 35 19 12 1 2 32 31 385
2019 AS-01 6 13 38 13 25 2 3 40 20 63
2019 AS-02 6 24 35 24 10 0 2 34 30 84
2019 AS-03 11 20 38 14 12 2 2 27 32 81
2019 AS-04 18 18 25 25 12 0 2 37 37 60
2019 AS-05 6 25 53 14 3 0 0 17 31 36
2019 AS-06 12 27 33 21 3 0 3 25 41 33
2019 AS-07 6 17 22 39 17 0 0 56 22 18
2018 AS 8 22 33 23 11 1 2 35 31 371
2018 AS-01 6 24 28 25 14 1 3 41 30 72
2018 AS-02 11 17 30 27 10 1 3 39 30 70
2018 AS-03 10 26 28 21 13 1 1 35 37 80
2018 AS-04 5 25 26 28 11 2 3 41 31 61
2018 AS-05 9 22 41 25 3 0 0 28 31 32
2018 AS-06 4 24 48 16 8 0 0 24 28 25
2018 AS-07 12 18 59 0 12 0 0 12 29 17
2017 AS 8 28 31 17 11 0 5 29 38 338
2017 AS-01 7 27 36 14 10 0 7 25 36 59
2017 AS-02 9 30 24 20 14 0 4 36 40 81
2017 AS-03 7 30 28 12 15 1 7 29 40 74
2017 AS-04 7 24 36 19 7 0 7 28 34 42
2017 AS-05 8 31 34 18 8 0 0 26 39 38
2017 AS-06 14 18 37 22 5 0 5 28 33 22
2017 AS-07 14 29 50 7 0 0 0 7 43 14
2014 AS 7 26 39 19 6 0 2 25 34 383
2014 AS-01 11 22 38 22 5 0 1 28 34 73
2014 AS-02 5 29 39 19 7 0 1 26 34 84
2014 AS-03 4 24 37 28 6 0 1 34 28 68
2014 AS-04 9 25 52 0 9 0 5 10 36 44
2014 AS-05 7 28 37 24 4 0 0 28 35 54
2014 AS-06 10 19 39 19 6 0 6 28 31 31
2014 AS-07 6 56 28 11 0 0 0 11 61 18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 9 10 24 33 21 2 1 56 19 362
2020 AS-01 4 5 16 39 30 4 2 74 9 56
2020 AS-02 6 4 30 39 19 1 0 59 11 93
2020 AS-03 4 11 27 29 26 1 1 56 16 70
2020 AS-04 11 13 29 24 21 2 0 46 25 62
2020 AS-05 11 13 16 45 13 3 0 59 24 38
2020 AS-06 22 13 26 26 9 0 4 36 36 23
2019 AS 8 14 22 30 19 4 2 53 24 384
2019 AS-01 5 11 13 35 22 11 3 67 19 63
2019 AS-02 6 12 23 28 27 1 4 57 19 83
2019 AS-03 15 10 27 21 19 6 2 43 27 81
2019 AS-04 10 17 17 37 17 2 2 55 28 60
2019 AS-05 3 28 31 25 14 0 0 39 31 36
2019 AS-06 6 18 21 36 12 3 3 52 26 33
2019 AS-07 11 17 17 44 11 0 0 56 28 18
2018 AS 7 17 23 30 15 4 4 49 26 368
2018 AS-01 7 13 26 26 18 6 4 49 22 72
2018 AS-02 8 18 21 27 20 1 4 49 28 71
2018 AS-03 8 18 22 28 15 4 5 48 28 78
2018 AS-04 7 19 20 32 10 7 5 48 29 59
2018 AS-05 6 16 22 38 16 3 0 55 23 32
2018 AS-06 4 20 16 40 12 0 8 57 26 25
2018 AS-07 12 18 53 12 6 0 0 18 29 17
2017 AS 6 16 27 26 14 3 7 45 24 336
2017 AS-01 7 12 29 29 15 3 5 48 21 59
2017 AS-02 8 16 20 29 16 1 10 50 27 80
2017 AS-03 3 19 24 26 15 5 8 47 25 74
2017 AS-04 5 14 36 21 17 0 7 41 21 42
2017 AS-05 8 13 24 39 8 3 5 51 23 38
2017 AS-06 0 22 28 18 18 5 9 42 26 22
2017 AS-07 14 14 50 7 7 0 7 15 31 14
2014 AS 8 17 28 25 13 3 6 41 28 381
2014 AS-01 8 17 34 14 14 4 10 32 29 73
2014 AS-02 10 19 25 22 16 4 5 41 32 83
2014 AS-03 7 10 28 35 12 1 6 51 19 68
2014 AS-04 9 14 35 23 14 0 5 39 24 43
2014 AS-05 9 19 24 28 11 7 2 43 31 54
2014 AS-06 3 30 27 23 10 0 7 36 36 30
2014 AS-07 11 17 11 44 11 0 6 59 29 18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 11 24 34 20 9 1 1 30 36 367
2020 AS-01 16 11 32 25 16 2 0 41 27 57
2020 AS-02 10 19 37 21 10 0 3 32 30 94
2020 AS-03 7 24 31 21 13 1 1 35 32 70
2020 AS-04 18 21 39 15 8 0 0 23 39 62
2020 AS-05 8 40 30 20 3 0 0 23 48 40
2020 AS-06 13 38 29 21 0 0 0 21 50 24
2019 AS 15 25 28 20 8 1 3 30 41 384
2019 AS-01 24 14 22 17 17 2 3 37 40 63
2019 AS-02 13 29 26 21 8 0 2 30 43 84
2019 AS-03 12 21 31 22 7 2 4 32 36 81
2019 AS-04 23 25 25 18 5 0 3 24 50 60
2019 AS-05 6 31 31 25 6 0 3 31 37 36
2019 AS-06 13 41 31 13 3 0 0 16 53 32
2019 AS-07 6 6 44 33 11 0 0 44 11 18
2018 AS 14 22 33 17 8 1 4 27 38 371
2018 AS-01 21 24 25 17 7 3 4 25 48 72
2018 AS-02 16 24 36 16 4 1 3 21 42 70
2018 AS-03 13 19 34 13 15 1 5 30 34 79
2018 AS-04 15 23 34 16 8 0 5 25 39 62
2018 AS-05 6 25 44 22 3 0 0 25 31 32
2018 AS-06 4 16 40 24 12 4 0 38 21 25
2018 AS-07 6 18 35 24 12 0 6 38 25 17
2017 AS 19 25 28 13 8 1 4 23 47 336
2017 AS-01 19 31 22 10 8 5 5 21 55 59
2017 AS-02 27 23 24 11 10 1 5 22 52 80
2017 AS-03 16 19 37 15 5 0 8 22 38 74
2017 AS-04 19 33 12 22 10 2 2 33 55 42
2017 AS-05 18 19 34 18 11 0 0 29 37 38
2017 AS-06 8 28 45 9 9 0 0 18 36 22
2017 AS-07 14 14 50 7 7 0 7 15 31 14
2014 AS 23 30 28 13 4 0 2 17 55 382
2014 AS-01 25 36 25 11 3 0 1 14 61 73
2014 AS-02 28 29 28 7 5 0 4 12 59 83
2014 AS-03 12 29 31 18 7 0 3 26 42 68
2014 AS-04 27 39 25 5 2 0 2 7 67 44
2014 AS-05 28 26 31 15 0 0 0 15 54 54
2014 AS-06 27 26 20 20 3 0 3 24 55 30
2014 AS-07 17 22 22 28 6 0 6 35 41 18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 9 19 31 26 13 1 1 40 28 364
2020 AS-01 5 21 18 30 21 4 2 54 28 57
2020 AS-02 2 14 29 41 12 0 1 54 16 92
2020 AS-03 10 14 34 19 23 0 0 41 24 70
2020 AS-04 8 20 34 25 10 2 2 36 29 61
2020 AS-05 10 23 43 18 8 0 0 25 33 40
2020 AS-06 33 13 42 13 0 0 0 13 46 24
2019 AS 8 19 29 25 14 1 4 41 28 381
2019 AS-01 10 16 21 22 25 3 3 51 27 63
2019 AS-02 6 18 23 31 18 0 4 51 25 83
2019 AS-03 8 25 23 25 15 1 3 42 34 79
2019 AS-04 8 17 35 23 10 0 7 36 27 60
2019 AS-05 6 17 53 14 6 0 6 21 24 36
2019 AS-06 16 19 44 19 0 0 3 19 35 32
2019 AS-07 11 17 33 28 11 0 0 39 28 18
2018 AS 9 20 34 21 11 1 2 33 31 369
2018 AS-01 7 23 25 18 20 4 3 41 32 71
2018 AS-02 16 17 28 29 7 0 3 37 34 69
2018 AS-03 8 15 45 19 13 0 1 32 23 80
2018 AS-04 5 20 36 21 11 3 3 35 26 61
2018 AS-05 3 22 50 19 6 0 0 25 25 32
2018 AS-06 16 24 36 12 12 0 0 24 40 25
2018 AS-07 18 35 24 24 0 0 0 24 53 17
2017 AS 12 18 33 21 10 1 5 33 32 335
2017 AS-01 8 15 34 20 12 2 8 36 26 59
2017 AS-02 11 15 27 21 16 3 8 42 29 80
2017 AS-03 10 19 36 25 7 0 4 33 30 73
2017 AS-04 14 19 38 17 10 0 2 27 34 42
2017 AS-05 16 13 37 24 11 0 0 34 29 38
2017 AS-06 18 18 32 22 5 0 5 28 38 22
2017 AS-07 13 40 33 13 0 0 0 13 53 15
2014 AS 10 21 42 18 7 0 2 26 32 380
2014 AS-01 14 18 33 15 14 1 4 31 34 72
2014 AS-02 11 22 35 21 6 0 6 28 35 83
2014 AS-03 4 13 40 34 6 0 1 41 18 67
2014 AS-04 11 20 52 11 5 0 0 16 32 44
2014 AS-05 11 19 56 13 2 0 0 15 30 54
2014 AS-06 13 20 43 17 7 0 0 23 33 30
2014 AS-07 6 50 33 6 6 0 0 11 56 18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 14 18 24 23 17 1 2 42 33 366
2020 AS-01 4 11 18 36 23 4 5 65 16 56
2020 AS-02 7 14 27 28 22 0 2 51 22 94
2020 AS-03 17 14 20 23 23 0 3 47 32 70
2020 AS-04 16 26 26 15 16 0 2 31 43 62
2020 AS-05 18 25 30 18 10 0 0 28 43 40
2020 AS-06 29 21 33 17 0 0 0 17 50 24
2019 AS 12 21 25 22 15 2 3 39 35 385
2019 AS-01 6 22 21 19 24 5 3 47 31 63
2019 AS-02 2 23 21 23 25 2 4 51 27 84
2019 AS-03 12 22 22 28 9 2 4 39 37 81
2019 AS-04 20 12 33 18 12 0 5 32 33 60
2019 AS-05 11 42 25 8 8 0 6 18 56 36
2019 AS-06 24 9 30 30 6 0 0 36 33 33
2019 AS-07 17 22 17 28 17 0 0 44 39 18
2018 AS 14 24 24 21 12 2 4 35 40 371
2018 AS-01 8 26 18 15 24 4 4 42 38 72
2018 AS-02 11 25 27 21 11 1 3 34 38 71
2018 AS-03 13 21 24 31 9 0 3 41 35 80
2018 AS-04 16 18 34 18 10 0 3 29 36 61
2018 AS-05 16 31 16 22 9 3 3 33 50 32
2018 AS-06 24 24 12 16 16 4 4 35 52 25
2018 AS-07 29 29 24 12 0 0 6 13 63 17
2017 AS 16 19 30 19 10 1 5 31 37 336
2017 AS-01 8 17 30 20 14 5 5 38 28 59
2017 AS-02 18 13 32 16 15 1 6 33 32 80
2017 AS-03 19 15 29 25 9 0 3 35 35 73
2017 AS-04 16 22 34 17 5 0 7 23 41 42
2017 AS-05 16 26 29 24 5 0 0 29 42 38
2017 AS-06 18 28 32 9 9 0 5 19 47 22
2017 AS-07 20 27 27 13 0 0 13 15 54 15
2014 AS 21 26 30 12 8 0 4 20 48 383
2014 AS-01 11 22 35 14 12 0 6 28 35 72
2014 AS-02 19 20 37 11 8 0 5 20 41 84
2014 AS-03 19 23 28 17 12 0 1 29 43 69
2014 AS-04 16 34 32 7 5 0 7 12 54 44
2014 AS-05 26 36 23 11 4 0 0 15 62 53
2014 AS-06 42 19 19 13 3 0 3 17 63 31
2014 AS-07 33 44 17 6 0 0 0 6 78 18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 9 17 25 27 17 2 3 46 27 361
2020 AS-01 7 11 11 44 18 5 5 69 20 57
2020 AS-02 2 14 28 34 15 4 2 52 17 92
2020 AS-03 7 17 29 17 23 0 6 43 26 69
2020 AS-04 18 15 28 17 20 2 0 37 34 60
2020 AS-05 8 25 23 23 20 0 3 44 33 40
2020 AS-06 26 17 22 30 4 0 0 35 43 23
2019 AS 12 17 26 25 15 2 3 43 30 381
2019 AS-01 8 10 21 26 26 6 3 57 20 62
2019 AS-02 10 16 27 22 19 2 4 43 28 81
2019 AS-03 14 22 30 19 14 2 0 33 37 81
2019 AS-04 17 7 22 32 15 2 7 51 25 60
2019 AS-05 11 25 36 17 8 0 3 26 37 36
2019 AS-06 12 12 30 36 6 0 3 44 25 33
2019 AS-07 11 33 0 44 11 0 0 56 44 18
2018 AS 12 20 25 23 13 2 5 39 34 373
2018 AS-01 10 12 34 11 21 8 4 36 25 73
2018 AS-02 13 21 21 32 7 0 6 42 36 71
2018 AS-03 14 26 23 21 14 0 3 36 41 80
2018 AS-04 7 16 20 33 15 3 7 53 25 61
2018 AS-05 13 34 16 28 9 0 0 38 47 32
2018 AS-06 20 20 20 12 16 4 8 32 45 25
2018 AS-07 18 12 41 18 12 0 0 29 29 17
2017 AS 13 19 27 19 13 3 6 36 35 337
2017 AS-01 12 22 29 12 14 5 7 29 38 59
2017 AS-02 11 20 25 18 10 5 11 32 37 80
2017 AS-03 19 14 24 26 15 0 3 41 33 74
2017 AS-04 7 17 21 17 24 2 12 47 28 42
2017 AS-05 13 26 29 23 8 0 0 31 40 38
2017 AS-06 8 18 37 18 14 0 4 34 28 22
2017 AS-07 13 13 27 33 13 0 0 47 27 15
2014 AS 7 19 28 23 13 1 8 40 28 383
2014 AS-01 3 21 23 21 18 0 15 45 27 73
2014 AS-02 5 13 36 22 13 1 11 39 20 84
2014 AS-03 4 25 25 26 13 1 4 42 31 68
2014 AS-04 7 20 20 25 14 2 11 45 32 44
2014 AS-05 17 19 30 19 15 2 0 34 36 54
2014 AS-06 7 23 20 37 3 0 10 45 33 30
2014 AS-07 11 6 56 17 6 0 6 24 18 18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 11 19 35 21 11 2 2 33 31 368
2020 AS-01 7 14 18 35 19 5 2 58 23 57
2020 AS-02 6 14 37 29 9 3 2 39 21 94
2020 AS-03 7 16 36 20 20 1 0 41 23 70
2020 AS-04 16 16 47 8 10 0 3 18 33 62
2020 AS-05 8 33 38 15 3 3 3 18 42 40
2020 AS-06 32 24 36 4 4 0 0 8 56 25
2019 AS 14 22 32 17 10 1 4 28 38 385
2019 AS-01 17 11 32 11 17 5 6 32 32 63
2019 AS-02 10 27 31 15 11 1 5 28 39 84
2019 AS-03 13 25 30 19 11 1 1 31 38 80
2019 AS-04 20 22 32 15 5 0 7 21 45 60
2019 AS-05 14 22 35 16 14 0 0 30 35 37
2019 AS-06 21 27 30 15 3 0 3 19 50 33
2019 AS-07 6 17 39 28 11 0 0 39 22 18
2018 AS 15 23 31 16 10 2 4 27 40 372
2018 AS-01 10 28 31 13 13 3 4 27 40 72
2018 AS-02 17 25 37 11 6 0 4 18 44 71
2018 AS-03 13 19 28 24 11 3 4 37 33 80
2018 AS-04 20 23 18 18 11 3 7 33 47 61
2018 AS-05 13 22 44 16 6 0 0 22 34 32
2018 AS-06 20 12 44 8 16 0 0 24 32 25
2018 AS-07 18 18 41 18 6 0 0 24 35 17
2017 AS 15 23 33 13 9 1 4 24 41 336
2017 AS-01 10 24 39 7 10 5 5 19 38 59
2017 AS-02 24 14 29 16 9 3 5 27 41 79
2017 AS-03 16 23 38 14 7 0 3 21 40 74
2017 AS-04 12 24 31 14 12 0 7 28 39 42
2017 AS-05 13 29 29 19 8 0 3 27 43 38
2017 AS-06 9 27 41 5 14 0 5 19 38 22
2017 AS-07 7 47 13 27 7 0 0 33 53 15
2014 AS 18 28 33 13 4 1 3 18 48 383
2014 AS-01 22 25 27 10 7 3 7 18 52 73
2014 AS-02 19 31 33 7 5 1 4 12 53 84
2014 AS-03 9 26 40 16 7 0 1 24 36 68
2014 AS-04 14 36 30 16 0 0 5 17 52 44
2014 AS-05 30 24 28 18 0 0 0 18 54 54
2014 AS-06 16 37 33 10 3 0 0 13 53 30
2014 AS-07 17 11 50 22 0 0 0 22 28 18

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 4 12 35 32 15 1 1 48 17 368
2020 AS-01 2 10 34 28 24 2 0 53 12 58
2020 AS-02 6 11 32 38 11 2 0 50 17 94
2020 AS-03 3 11 29 33 23 1 0 57 14 70
2020 AS-04 5 10 44 32 10 0 0 42 15 62
2020 AS-05 0 23 35 25 13 0 5 39 24 40
2020 AS-06 13 8 50 21 8 0 0 29 21 24
2019 AS 7 11 30 29 18 1 4 50 19 384
2019 AS-01 11 10 13 29 30 2 6 64 22 63
2019 AS-02 6 11 28 35 14 1 5 53 18 83
2019 AS-03 4 10 37 23 20 2 4 46 14 81
2019 AS-04 5 17 28 32 12 0 7 46 23 60
2019 AS-05 8 14 36 22 19 0 0 42 22 36
2019 AS-06 9 9 45 30 6 0 0 36 18 33
2019 AS-07 6 6 33 39 17 0 0 56 11 18
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 30 29 19 8 7 4 3 63 16 368
2020 AS-01 40 31 12 0 7 5 5 79 8 58
2020 AS-02 31 30 24 4 8 2 1 63 12 93
2020 AS-03 27 19 29 13 4 3 6 50 19 70
2020 AS-04 24 42 6 13 6 5 3 72 21 62
2020 AS-05 28 25 25 8 10 5 0 55 18 40
2020 AS-06 36 16 16 12 16 0 4 54 29 25
2019 AS 26 27 17 14 8 4 4 58 24 385
2019 AS-01 33 19 21 10 8 6 3 58 19 63
2019 AS-02 21 32 13 20 4 5 5 59 26 84
2019 AS-03 22 23 19 14 11 5 6 51 28 81
2019 AS-04 25 38 8 15 7 2 5 68 23 60
2019 AS-05 24 32 22 8 14 0 0 57 22 37
2019 AS-06 33 15 15 21 3 6 6 55 28 33
2019 AS-07 29 24 29 12 0 0 6 56 13 17
2018 AS 24 33 15 13 8 5 3 62 22 374
2018 AS-01 25 28 18 8 10 6 6 59 20 72
2018 AS-02 29 32 15 7 13 3 1 64 20 72
2018 AS-03 18 36 18 14 5 6 3 59 21 78
2018 AS-04 27 34 6 18 5 5 5 68 25 62
2018 AS-05 18 38 24 15 3 3 0 58 18 34
2018 AS-06 20 36 12 16 4 8 4 64 23 25
2018 AS-07 24 24 12 24 12 6 0 50 38 17
2017 AS 31 31 15 6 8 5 4 68 15 340
2017 AS-01 30 27 23 3 7 8 2 63 11 60
2017 AS-02 30 31 18 5 10 4 2 65 16 81
2017 AS-03 43 31 8 3 8 3 4 80 12 74
2017 AS-04 22 36 17 11 7 2 5 62 20 42
2017 AS-05 18 29 13 24 8 5 3 51 34 38
2017 AS-06 37 27 9 0 5 5 18 82 6 22
2017 AS-07 27 53 13 0 7 0 0 80 7 15
2014 AS 31 30 11 11 11 3 3 65 23 385
2014 AS-01 41 24 15 8 7 3 3 68 16 73
2014 AS-02 27 34 11 8 15 1 2 64 25 84
2014 AS-03 30 39 7 6 10 6 1 75 17 69
2014 AS-04 32 32 5 14 11 2 5 68 27 44
2014 AS-05 26 24 13 13 13 4 7 56 29 54
2014 AS-06 39 19 16 6 16 3 0 60 23 31
2014 AS-07 22 33 11 33 0 0 0 56 33 18

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 51 24 9 9 5 1 1 77 14 368
2020 AS-01 67 19 5 2 7 0 0 86 9 58
2020 AS-02 48 23 12 10 5 2 0 73 15 94
2020 AS-03 44 27 14 9 3 1 1 74 12 70
2020 AS-04 45 27 6 15 5 2 0 74 20 62
2020 AS-05 56 26 8 5 5 0 0 82 10 39
2020 AS-06 44 28 4 16 8 0 0 72 24 25
2019 AS 42 29 11 7 9 0 1 72 17 385
2019 AS-01 48 24 6 10 13 0 0 71 22 63
2019 AS-02 42 31 8 10 7 0 2 74 17 84
2019 AS-03 38 25 15 6 15 0 1 64 21 81
2019 AS-04 42 32 12 7 8 0 0 73 15 60
2019 AS-05 27 41 22 5 5 0 0 68 11 37
2019 AS-06 59 25 9 3 3 0 0 84 6 32
2019 AS-07 50 22 11 6 6 6 0 76 12 18
2018 AS 45 25 9 11 7 2 1 72 19 375
2018 AS-01 40 26 8 13 10 3 0 69 23 72
2018 AS-02 39 24 14 8 13 1 1 64 21 72
2018 AS-03 47 30 9 6 5 1 1 79 12 79
2018 AS-04 50 21 6 15 5 3 0 73 20 62
2018 AS-05 50 32 3 12 3 0 0 82 15 34
2018 AS-06 44 28 4 16 4 4 0 75 21 25
2018 AS-07 53 12 12 6 12 6 0 69 19 17
2017 AS 44 28 10 8 7 2 0 74 16 338
2017 AS-01 40 32 15 7 3 3 0 74 10 60
2017 AS-02 49 21 8 7 13 2 0 72 20 80
2017 AS-03 46 24 13 10 5 1 0 71 15 74
2017 AS-04 41 41 5 11 2 0 0 81 14 42
2017 AS-05 32 34 5 16 13 0 0 66 29 38
2017 AS-06 59 18 5 5 0 9 5 89 5 22
2017 AS-07 53 33 0 0 13 0 0 87 13 15
2014 AS 43 30 10 8 8 1 0 74 16 385
2014 AS-01 53 28 8 7 4 0 0 81 11 73
2014 AS-02 34 32 11 11 11 1 0 67 22 84
2014 AS-03 46 32 7 3 10 1 0 79 13 69
2014 AS-04 43 30 11 7 7 2 0 74 14 44
2014 AS-05 46 20 19 6 9 0 0 67 15 54
2014 AS-06 42 35 6 6 10 0 0 77 16 31
2014 AS-07 33 44 11 11 0 0 0 78 11 18

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 AS 55 29 8 5 2