2020 Public Service Employee Survey Results for Natural Resources Canada by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 46 4 11 2 0 0 83 13 2776
2020 Part-time 40 40 3 12 5 0 0 79 17 82

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 76 16 3 2 1 1 1 94 3 2764
2020 Part-time 76 17 2 2 3 0 0 93 6 81
2017 Full-time 67 22 5 3 1 1 1 91 4 2565
2017 Part-time 75 16 6 2 0 1 0 92 2 127
2014 Full-time 67 21 5 3 1 1 1 90 5 2852
2014 Part-time 70 20 4 2 1 1 2 93 3 118

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 42 9 10 2 0 0 78 13 2769
2020 Part-time 36 46 4 10 4 0 0 82 14 82
2019 Full-time 51 33 6 7 3 0 0 83 11 2724
2019 Part-time 50 37 4 6 2 0 1 88 8 106
2017 Full-time 44 38 6 8 4 0 0 82 12 2574
2017 Part-time 59 26 5 7 1 0 1 86 9 129
2014 Full-time 45 33 7 8 6 0 0 79 14 2852
2014 Part-time 48 38 4 4 4 0 3 89 8 118

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 40 11 9 4 0 1 75 13 2763
2020 Part-time 29 49 6 9 4 0 2 80 14 82
2019 Full-time 33 38 13 11 4 0 1 72 15 2717
2019 Part-time 38 36 11 9 3 0 4 76 12 105
2017 Full-time 29 41 13 10 6 0 1 71 16 2574
2017 Part-time 36 35 15 9 5 0 1 71 14 129
2014 Full-time 26 38 14 14 7 0 1 64 21 2851
2014 Part-time 24 47 13 9 3 0 3 74 12 118

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 33 8 6 2 0 1 84 8 2751
2020 Part-time 45 42 2 5 5 0 1 88 10 82
2019 Full-time 54 31 8 5 2 0 0 86 6 2711
2019 Part-time 63 24 5 7 1 0 0 87 8 105
2017 Full-time 55 32 6 5 1 0 0 88 6 2566
2017 Part-time 61 27 6 4 1 1 1 90 4 128
2014 Full-time 48 36 7 5 2 0 0 85 8 2851
2014 Part-time 58 29 4 5 2 0 2 89 7 118

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 32 10 8 4 0 0 78 12 2760
2020 Part-time 61 21 5 7 5 0 1 82 12 81
2019 Full-time 46 30 10 8 5 0 0 77 13 2715
2019 Part-time 65 22 2 3 6 0 2 89 9 106
2017 Full-time 44 32 10 8 5 0 1 77 13 2571
2017 Part-time 61 23 5 3 5 2 1 86 9 128
2014 Full-time 38 33 13 9 5 0 1 73 14 2853
2014 Part-time 50 29 11 3 1 1 4 84 4 118

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 40 10 7 3 0 0 80 9 2774
2020 Part-time 50 26 13 6 4 0 0 77 11 82
2019 Full-time 40 37 11 8 5 0 0 77 12 2724
2019 Part-time 47 32 12 4 4 0 0 79 8 106
2017 Full-time 35 45 10 7 3 0 0 80 10 2576
2017 Part-time 41 39 10 7 3 0 0 80 10 129
2014 Full-time 30 44 11 9 5 0 0 75 14 2854
2014 Part-time 35 52 3 10 0 0 0 87 10 118

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 38 13 9 5 0 0 72 15 2772
2020 Part-time 46 25 8 16 3 2 0 72 20 82
2019 Full-time 31 36 13 13 7 0 0 67 20 2720
2019 Part-time 42 29 13 12 3 1 0 72 15 106
2017 Full-time 28 36 16 13 8 0 0 64 20 2573
2017 Part-time 41 37 8 7 7 0 0 78 14 129
2014 Full-time 22 36 16 15 11 0 0 58 25 2852
2014 Part-time 35 35 15 11 4 0 0 70 15 118

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 41 10 9 4 0 0 76 14 2757
2020 Part-time 35 44 10 8 3 0 0 78 12 82
2019 Full-time 31 40 12 12 5 0 0 70 17 2712
2019 Part-time 41 38 7 11 3 1 0 79 13 105
2017 Full-time 30 41 12 11 6 0 0 70 17 2573
2017 Part-time 39 44 6 7 2 0 1 84 10 129

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 38 9 5 2 0 0 84 7 2761
2020 Part-time 45 37 8 7 3 0 0 82 10 82
2019 Full-time 39 40 11 7 3 0 0 79 10 2714
2019 Part-time 53 32 8 6 1 0 0 85 7 106
2017 Full-time 41 39 10 6 3 1 0 80 10 2574
2017 Part-time 46 40 6 6 1 1 0 88 6 129
2014 Full-time 37 40 11 7 3 1 0 78 10 2852
2014 Part-time 46 38 14 1 0 1 0 85 1 118

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 37 11 9 5 0 0 75 14 2767
2020 Part-time 51 23 9 12 5 0 0 74 17 82
2019 Full-time 36 34 13 11 7 0 0 70 17 2709
2019 Part-time 47 29 6 12 5 1 0 77 17 106
2017 Full-time 31 38 13 11 7 0 0 69 18 2574
2017 Part-time 47 28 14 4 7 0 0 75 11 128

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 33 9 3 1 0 0 86 5 2748
2020 Part-time 50 30 14 3 3 0 0 79 6 82
2019 Full-time 52 32 10 3 2 0 0 84 6 2706
2019 Part-time 57 36 6 1 1 0 0 92 2 104
2017 Full-time 53 35 8 3 1 0 0 88 4 2569
2017 Part-time 53 33 8 5 1 0 0 86 6 128
2014 Full-time 58 30 7 3 1 0 0 88 4 2852
2014 Part-time 60 34 4 2 0 0 0 95 2 118

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 37 38 12 7 5 1 0 76 12 2758
2020 Part-time 41 36 8 10 5 0 0 77 15 81
2019 Full-time 36 36 13 10 5 0 0 72 15 2712
2019 Part-time 42 31 11 11 3 1 1 74 14 105
2017 Full-time 33 40 11 10 5 0 0 73 15 2565
2017 Part-time 34 42 13 6 4 1 0 77 11 128
2014 Full-time 23 43 13 12 8 0 0 66 21 2852
2014 Part-time 25 48 12 7 6 0 2 74 13 118

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 33 12 6 4 0 0 77 10 2774
2020 Part-time 47 30 10 8 4 0 1 77 12 82
2019 Full-time 42 32 14 8 4 0 0 74 12 2713
2019 Part-time 45 39 8 6 1 0 1 85 7 105
2017 Full-time 40 36 12 8 5 0 0 75 13 2565
2017 Part-time 53 29 10 5 3 0 0 82 8 128
2014 Full-time 33 36 13 11 6 0 0 69 18 2854
2014 Part-time 37 40 14 5 2 0 1 78 8 118

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 41 13 8 3 1 1 76 11 2766
2020 Part-time 38 41 6 9 4 0 1 80 13 82
2019 Full-time 32 39 14 9 4 0 1 71 14 2689
2019 Part-time 41 36 11 5 3 1 3 80 8 106
2017 Full-time 31 38 14 11 5 1 1 69 16 2570
2017 Part-time 41 34 13 7 4 0 1 76 12 128
2014 Full-time 27 36 16 13 7 1 1 63 21 2851
2014 Part-time 32 42 18 2 3 1 3 77 5 118

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 37 10 4 2 0 0 84 6 2774
2020 Part-time 53 31 8 5 3 0 0 84 8 82
2019 Full-time 45 36 10 6 3 0 0 81 9 2720
2019 Part-time 51 33 8 6 1 0 1 85 7 106
2017 Full-time 42 40 10 5 3 0 0 82 8 2567
2017 Part-time 50 34 10 5 1 0 0 85 5 127
2014 Full-time 38 41 11 8 3 0 0 79 10 2852
2014 Part-time 49 35 11 4 1 0 0 85 4 118

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 31 34 18 10 6 0 1 65 16 2761
2020 Part-time 41 40 11 3 1 0 3 84 5 82
2019 Full-time 34 33 17 9 6 0 1 68 14 2714
2019 Part-time 51 32 10 2 5 0 1 84 6 106
2017 Full-time 31 36 18 9 5 0 1 68 15 2576
2017 Part-time 43 39 8 6 1 1 1 84 7 129
2014 Full-time 28 36 18 10 7 0 1 65 17 2854
2014 Part-time 39 40 13 3 1 0 4 82 4 118

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 7 19 40 24 8 1 1 33 26 2769
2020 Part-time 3 9 39 32 11 2 4 45 13 82
2019 Full-time 8 21 37 23 9 1 1 33 30 2721
2019 Part-time 7 17 30 32 10 1 3 44 25 105
2017 Full-time 9 24 37 19 8 0 3 28 34 2559
2017 Part-time 4 15 35 26 13 0 7 43 20 128
2014 Full-time 10 26 39 17 6 1 2 23 37 2846
2014 Part-time 2 19 45 15 10 5 4 27 23 118

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 5 11 25 35 20 3 2 57 17 2754
2020 Part-time 4 11 12 33 28 6 5 68 18 81
2019 Full-time 7 14 24 32 18 3 1 53 22 2716
2019 Part-time 5 12 21 29 25 3 4 58 19 105
2017 Full-time 8 18 28 25 14 3 5 43 27 2556
2017 Part-time 9 10 17 22 28 6 7 58 22 127
2014 Full-time 10 20 32 22 11 3 3 35 31 2839
2014 Part-time 6 16 26 23 15 8 6 44 25 118

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 13 23 34 18 8 1 2 28 37 2761
2020 Part-time 6 20 34 24 9 4 4 36 28 82
2019 Full-time 17 25 29 17 9 1 2 26 44 2711
2019 Part-time 11 18 29 18 18 1 5 38 32 106
2017 Full-time 20 26 28 12 7 2 4 20 50 2563
2017 Part-time 15 23 24 8 16 5 9 27 44 128
2014 Full-time 30 29 24 9 4 1 2 13 62 2844
2014 Part-time 21 20 31 15 4 3 6 21 45 118

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 7 16 33 28 14 1 1 43 24 2756
2020 Part-time 2 13 16 41 19 5 5 67 16 81
2019 Full-time 8 16 31 27 16 1 2 44 24 2709
2019 Part-time 6 8 19 36 29 1 1 66 14 104
2017 Full-time 9 17 32 26 13 0 3 40 27 2547
2017 Part-time 6 10 21 28 25 4 7 59 17 128
2014 Full-time 9 19 36 24 9 1 2 34 29 2835
2014 Part-time 9 9 27 35 14 1 6 52 19 118

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 15 20 28 21 13 1 2 35 36 2762
2020 Part-time 4 18 22 24 24 4 4 52 24 82
2019 Full-time 15 21 28 20 13 2 2 34 37 2716
2019 Part-time 8 9 22 31 22 2 6 58 18 105
2017 Full-time 19 23 28 16 10 1 3 27 44 2562
2017 Part-time 12 15 17 25 21 3 7 50 31 128
2014 Full-time 23 27 28 13 6 1 3 19 52 2846
2014 Part-time 13 18 27 20 12 4 7 35 35 118

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 6 12 24 31 20 3 4 54 20 2760
2020 Part-time 3 11 17 34 22 9 3 64 16 82
2019 Full-time 8 15 26 25 19 3 3 47 25 2703
2019 Part-time 6 7 18 31 27 4 6 64 15 105
2017 Full-time 10 17 25 25 15 3 6 44 29 2563
2017 Part-time 7 10 16 18 30 7 12 59 21 128
2014 Full-time 8 15 26 29 14 2 6 47 25 2846
2014 Part-time 6 10 14 24 32 6 8 65 19 117

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 12 22 33 19 10 2 3 30 35 2761
2020 Part-time 6 12 28 24 16 10 3 47 21 82
2019 Full-time 15 24 30 17 10 2 2 28 40 2714
2019 Part-time 16 13 30 18 16 2 6 37 31 105
2017 Full-time 18 26 30 13 7 2 4 21 47 2556
2017 Part-time 12 18 25 15 12 8 9 33 36 128
2014 Full-time 25 27 27 11 5 2 3 16 55 2849
2014 Part-time 13 22 33 13 9 2 7 24 39 118

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 5 13 36 30 14 1 1 44 18 2766
2020 Part-time 3 11 36 33 12 2 2 48 14 82
2019 Full-time 6 15 33 28 14 1 2 44 22 2720
2019 Part-time 8 7 39 26 19 0 1 45 15 105
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 30 17 8 5 7 4 66 15 2770
2020 Part-time 37 27 6 7 2 9 12 81 11 82
2019 Full-time 31 26 14 10 7 6 5 64 20 2723
2019 Part-time 36 32 9 7 4 5 7 77 13 106
2017 Full-time 26 31 15 9 8 6 4 64 20 2576
2017 Part-time 30 29 13 7 5 7 9 70 14 129
2014 Full-time 30 30 14 10 8 5 3 65 20 2855
2014 Part-time 38 27 8 4 3 10 10 81 9 118

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 27 9 8 5 1 0 79 13 2764
2020 Part-time 51 36 3 3 4 2 1 89 7 82
2019 Full-time 47 27 9 9 7 1 0 75 16 2721
2019 Part-time 51 28 7 7 4 2 2 82 11 106
2017 Full-time 42 31 10 9 7 1 0 74 16 2574
2017 Part-time 47 33 7 7 6 0 0 80 13 129
2014 Full-time 41 32 9 9 8 1 0 73 17 2855
2014 Part-time 49 29 5 9 7 1 1 79 16 118

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 57 29 6 5 2 0 0 87 7 2757
2020 Part-time 62 27 5 1 3 2 0 91 4 82
2019 Full-time 52 31 7 7 3 0 0 83 10 2721
2019 Part-time 61 28 4 5 1 0 1 90 6 105
2017 Full-time 46 35 8 7 3 0 0 82 10 2571
2017 Part-time 65 28 2 3 2 0 0 92 5 128
2014 Full-time 42 39 9 6 3 0 0 82 9 2854
2014 Part-time 54 35 4 4 1 0 1 91 5 118

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 34 8 4 2 1 0 85 6 2746
2020 Part-time 57 31 4 3 2 2 0 90 5 81
2019 Full-time 48 32 11 6 2 1 0 81 8 2724
2019 Part-time 59 31 5 3 1 1 0 91 4 106

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 23 8 4 3 7 4 83 8 2769
2020 Part-time 55 26 4 3 1 7 4 91 5 81
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 25 10 4 3 1 2 83 7 2773
2020 Part-time 57 25 10 1 1 0 6 87 2 82
2019 Full-time 51 26 12 4 3 0 3 80 7 2720
2019 Part-time 53 23 11 5 1 2 6 82 6 106

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 31 12 6 4 1 1 78 11 2772
2020 Part-time 50 30 7 7 5 2 0 81 11 82
2019 Full-time 41 32 12 8 5 1 1 74 14 2717
2019 Part-time 47 33 5 9 5 1 1 81 14 106
2017 Full-time 39 35 11 9 5 0 0 75 14 2571
2017 Part-time 43 33 9 6 5 0 4 79 12 129
2014 Full-time 39 36 11 8 6 1 0 75 14 2854
2014 Part-time 39 37 7 9 6 0 1 77 15 118

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 52 24 12 5 5 1 1 78 10 2769
2020 Part-time 65 18 7 4 4 1 1 85 8 82

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 29 10 6 4 1 0 80 10 2775
2020 Part-time 58 28 6 4 3 0 0 86 8 82
2019 Full-time 45 31 10 8 5 1 0 77 13 2709
2019 Part-time 45 30 7 13 4 0 1 76 17 105
2017 Full-time 43 32 11 8 5 1 0 76 13 2571
2017 Part-time 48 31 10 4 5 0 1 80 9 129
2014 Full-time 40 33 11 9 6 1 0 75 15 2852
2014 Part-time 53 32 7 4 2 1 2 87 7 118

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 39 61 2778
2020 Part-time 56 44 82

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 59 17 7 2 1 4 10 89 3 2774
2020 Part-time 75 6 3 0 0 4 11 96 0 82

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 59 24 8 5 3 0 0 84 9 2777
2020 Part-time 68 24 4 2 2 0 0 91 4 81
2019 Full-time 51 28 10 6 4 0 0 79 10 2726
2019 Part-time 59 25 6 6 5 0 0 84 10 106
2017 Full-time 49 28 10 7 5 0 0 77 13 2573
2017 Part-time 57 22 9 4 7 0 1 81 10 129
2014 Full-time 47 29 11 7 5 1 0 76 13 2854
2014 Part-time 59 26 11 1 2 0 1 86 3 118
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 30 12 6 4 10 0 76 11 2772
2020 Part-time 48 21 7 2 1 21 0 87 4 82
2019 Full-time 30 31 16 9 6 8 0 67 16 2725
2019 Part-time 44 25 9 7 2 12 0 79 10 106
2017 Full-time 25 34 16 10 6 9 0 64 18 2577
2017 Part-time 35 23 13 7 4 19 0 71 13 129
2014 Full-time 22 33 17 10 6 11 0 62 18 2854
2014 Part-time 31 31 13 4 4 17 1 74 11 118

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 34 15 9 6 3 0 70 15 2772
2020 Part-time 43 28 16 3 1 9 0 77 5 81
2019 Full-time 27 32 17 12 8 4 0 61 21 2717
2019 Part-time 38 31 10 10 7 4 0 72 18 106
2017 Full-time 21 34 18 14 9 4 0 57 24 2572
2017 Part-time 29 32 19 9 5 6 0 65 15 129
2014 Full-time 18 31 20 16 10 3 0 51 27 2853
2014 Part-time 25 37 15 12 3 6 2 67 17 118

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 24 34 18 12 6 6 0 61 19 2766
2020 Part-time 31 28 14 9 1 16 0 71 12 82
2019 Full-time 19 29 21 15 10 7 0 51 27 2710
2019 Part-time 22 31 11 17 7 11 0 60 27 105
2017 Full-time 15 30 20 16 11 8 0 49 30 2575
2017 Part-time 22 23 18 13 6 18 0 54 24 128
2014 Full-time 12 28 21 19 13 7 0 43 35 2853
2014 Part-time 14 28 25 17 4 11 1 48 24 118

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 24 38 15 14 7 2 0 63 21 2773
2020 Part-time 33 45 5 6 5 7 0 84 11 82
2019 Full-time 17 30 18 19 12 4 0 49 32 2718
2019 Part-time 27 31 14 12 12 5 0 61 24 106
2017 Full-time 16 31 19 19 11 4 0 49 32 2577
2017 Part-time 25 30 14 16 7 8 0 59 26 129
2014 Full-time 12 31 19 21 14 3 0 44 36 2853
2014 Part-time 19 36 16 17 5 7 1 59 23 118

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 26 16 5 3 6 2 74 9 2776
2020 Part-time 47 26 11 3 0 11 3 84 4 82
2019 Full-time 36 26 17 6 3 10 1 70 11 2724
2019 Part-time 40 21 15 4 4 14 1 73 10 105
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 24 46 17 9 3 1 0 71 12 2774
2020 Part-time 30 50 13 4 0 3 0 83 4 81
2019 Full-time 20 42 20 12 4 2 0 63 16 2719
2019 Part-time 25 47 11 9 4 4 0 75 14 106
2017 Full-time 20 42 20 11 4 2 0 64 16 2570
2017 Part-time 33 38 16 6 4 3 1 73 10 129
2014 Full-time 21 42 19 11 5 2 0 64 16 2854
2014 Part-time 27 41 26 5 0 0 1 68 5 118

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 17 39 21 13 5 4 0 59 19 2751
2020 Part-time 33 38 13 8 2 6 0 76 11 82
2019 Full-time 13 31 25 18 7 5 0 47 26 2708
2019 Part-time 24 31 15 16 7 7 0 60 25 105

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 37 15 11 5 3 2 67 17 2768
2020 Part-time 35 38 15 12 0 0 0 73 12 82
2019 Full-time 27 36 14 12 6 3 2 67 18 2722
2019 Part-time 39 26 15 11 1 4 3 70 13 106
2017 Full-time 30 38 12 10 5 4 1 71 16 2566
2017 Part-time 37 37 8 8 3 5 1 80 12 128
2014 Full-time 34 38 11 8 4 4 1 76 13 2850
2014 Part-time 31 34 10 14 2 6 4 72 18 118

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 38 18 6 3 2 0 72 9 2763
2020 Part-time 44 34 15 2 0 5 0 82 2 82
2019 Full-time 29 36 20 9 4 2 0 67 13 2715
2019 Part-time 38 34 13 6 4 5 0 76 10 105

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 22 23 19 11 9 12 3 54 24 2768
2020 Part-time 36 22 9 12 7 9 5 67 22 82
2019 Full-time 20 22 20 13 12 12 3 49 28 2719
2019 Part-time 30 17 15 6 9 16 7 61 19 105
2017 Full-time 16 23 16 15 13 13 3 47 34 2567
2017 Part-time 20 25 18 10 9 14 5 55 23 129
2014 Full-time 15 21 18 16 17 12 2 41 38 2852
2014 Part-time 17 25 18 11 5 20 4 56 20 118

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 24 34 18 13 8 3 0 60 22 2769
2020 Part-time 30 31 15 5 9 10 1 68 16 82
2019 Full-time 21 31 18 15 11 3 0 55 27 2721
2019 Part-time 31 27 13 14 9 6 1 62 24 105
2017 Full-time 20 33 17 15 11 3 0 55 28 2570
2017 Part-time 25 29 14 9 9 10 3 62 22 129
2014 Full-time 16 31 17 18 14 3 0 49 33 2854
2014 Part-time 23 25 16 13 10 9 4 56 26 118

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 21 26 17 16 14 3 3 50 32 2775
2020 Part-time 25 21 16 9 13 6 11 55 25 81
2019 Full-time 20 26 15 15 18 3 3 49 35 2724
2019 Part-time 26 16 13 14 14 4 13 50 34 106
2017 Full-time 16 24 15 18 21 3 2 43 42 2573
2017 Part-time 19 19 11 15 16 6 13 48 38 128
2014 Full-time 12 21 14 20 27 2 2 35 50 2850
2014 Part-time 12 16 17 18 19 6 13 35 45 118

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 24 14 5 3 1 4 78 8 2777
2020 Part-time 42 28 4 11 3 2 11 79 16 82
2019 Full-time 51 24 13 5 2 1 4 79 7 2723
2019 Part-time 57 14 10 3 5 3 9 80 8 106

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 47 27 13 6 3 1 3 77 9 2774
2020 Part-time 46 20 11 5 3 4 11 77 10 82
2019 Full-time 46 24 15 6 4 2 3 74 10 2711
2019 Part-time 49 19 9 6 3 2 12 80 10 105

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 76 8 4 2 3 4 3 91 5 2768
2020 Part-time 74 7 3 1 0 3 12 95 1 81
2019 Full-time 74 8 4 2 2 4 4 90 5 2711
2019 Part-time 77 6 1 1 2 4 10 95 3 106

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 75 10 4 1 1 2 7 94 2 2769
2020 Part-time 66 9 7 2 2 3 11 87 5 82
2019 Full-time 79 5 2 1 1 2 9 95 2 2709
2019 Part-time 72 6 4 2 2 2 12 90 5 105

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 23 45 17 7 3 4 0 71 11 2777
2020 Part-time 39 40 7 7 1 7 0 84 8 82
2019 Full-time 21 42 19 9 4 4 0 66 14 2719
2019 Part-time 26 43 14 5 3 8 0 76 8 106
2017 Full-time 21 39 20 10 6 5 1 63 17 2573
2017 Part-time 23 40 13 9 4 10 2 71 14 128

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 40 12 5 3 3 0 80 8 2769
2020 Part-time 53 33 1 8 1 4 0 90 9 81
2019 Full-time 37 37 14 6 3 3 0 76 10 2702
2019 Part-time 45 37 8 2 5 3 0 84 7 104
2017 Full-time 38 40 12 4 2 3 0 81 7 2575
2017 Part-time 43 41 8 3 1 4 0 87 4 129
2014 Full-time 39 38 13 4 3 3 0 80 7 2850
2014 Part-time 47 38 6 1 3 4 2 90 4 118

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 36 12 5 2 6 1 80 7 2768
2020 Part-time 46 33 9 4 1 5 1 85 6 81
2019 Full-time 40 36 13 4 2 4 0 80 7 2709
2019 Part-time 44 32 13 5 1 6 0 80 6 104
2017 Full-time 36 37 15 4 2 6 0 78 6 2570
2017 Part-time 44 33 13 1 1 6 1 84 2 129
2014 Full-time 40 35 13 3 2 7 0 81 5 2853
2014 Part-time 43 38 10 1 1 5 2 87 3 118

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 32 16 6 3 10 1 72 10 2776
2020 Part-time 32 31 10 6 3 15 2 76 11 82

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 43 31 10 5 3 5 2 80 9 2766
2020 Part-time 43 40 6 5 0 4 3 88 5 82

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 55 31 7 4 2 1 0 86 6 2766
2020 Part-time 66 25 4 2 0 3 0 94 2 82
2019 Full-time 49 33 10 5 3 0 0 83 8 2717
2019 Part-time 61 27 3 5 1 3 0 90 6 106
2017 Full-time 44 38 10 5 3 0 0 82 8 2575
2017 Part-time 51 35 10 1 3 0 0 86 4 129
2014 Full-time 44 36 12 5 3 1 0 80 9 2849
2014 Part-time 54 38 4 2 0 1 1 94 2 118

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 33 14 6 3 1 0 77 9 2763
2020 Part-time 59 25 9 5 0 2 0 86 5 82
2019 Full-time 39 33 15 8 5 1 0 72 13 2717
2019 Part-time 50 20 17 7 6 2 0 70 13 106
2017 Full-time 35 35 16 8 5 1 0 70 14 2574
2017 Part-time 42 31 15 9 4 0 0 73 13 129
2014 Full-time 27 36 18 11 6 1 0 64 18 2855
2014 Part-time 39 36 15 7 2 1 1 76 9 117

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 35 13 6 3 0 0 78 9 2742
2020 Part-time 56 28 9 5 0 2 0 85 5 81
2019 Full-time 37 35 14 9 4 0 0 72 13 2710
2019 Part-time 50 22 15 9 3 1 0 73 12 106
2017 Full-time 34 37 16 9 5 0 0 71 13 2574
2017 Part-time 40 33 19 6 2 0 0 72 8 129
2014 Full-time 27 37 19 11 6 0 0 64 17 2852
2014 Part-time 36 39 8 14 2 1 1 76 16 118

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 25 17 9 5 3 1 67 15 2770
2020 Part-time 43 32 8 6 1 6 4 83 8 82
2019 Full-time 34 25 20 11 7 3 1 61 18 2721
2019 Part-time 37 24 18 10 3 3 4 67 14 106
2017 Full-time 31 27 18 11 7 5 1 62 19 2573
2017 Part-time 38 21 16 12 4 5 5 66 17 128
2014 Full-time 28 26 20 11 8 5 1 58 21 2851
2014 Part-time 36 32 16 9 1 1 5 72 11 118
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Full-time 26 41 33 2775
2020 Part-time 29 41 30 82
2019 Full-time 30 37 33 2728
2019 Part-time 31 35 34 106
2017 Full-time 27 40 32 2578
2017 Part-time 26 37 37 128
2014 Full-time 27 39 34 2851
2014 Part-time 27 39 34 118

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Full-time 19 23 36 5 11 6 714
2020 Part-time 22 5 10 7 53 3 22
2019 Full-time 16 20 32 9 16 6 803
2019 Part-time 23 9 14 6 42 6 33
2017 Full-time 18 18 37 6 14 6 687
2017 Part-time 17 11 8 5 59 0 32
2014 Full-time 18 23 36 10 9999 12 776
2014 Part-time 12 16 16 25 9999 31 26
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 9 91 2771
2020 Part-time 6 94 81

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 17 14 15 6 4 35 8 55 18 2773
2020 Part-time 22 10 3 5 1 48 11 79 14 82
2019 Full-time 16 14 17 7 6 31 8 50 22 2722
2019 Part-time 22 9 14 4 5 32 14 57 16 105
2017 Full-time 14 17 19 6 7 30 7 49 21 2573
2017 Part-time 18 10 12 4 7 39 11 55 21 129
2014 Full-time 15 17 18 7 6 30 8 52 20 2853
2014 Part-time 14 15 8 2 3 42 16 69 13 118

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 32 15 6 3 11 1 73 10 2771
2020 Part-time 39 30 11 1 0 19 1 86 1 82
2019 Full-time 32 30 16 6 5 11 1 69 12 2722
2019 Part-time 39 25 14 5 2 13 2 76 8 106
2017 Full-time 29 33 16 6 5 10 1 70 13 2572
2017 Part-time 35 20 17 4 4 15 4 69 11 129
2014 Full-time 27 30 18 6 5 13 1 67 12 2849
2014 Part-time 21 36 14 5 1 21 3 75 7 118
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 17 13 18 3 3 39 7 57 11 2762
2020 Part-time 23 9 6 3 0 50 9 78 7 82
2019 Full-time 18 13 20 4 3 35 7 54 12 2718
2019 Part-time 23 7 18 1 3 35 12 58 7 106
2017 Full-time 15 16 19 3 3 37 7 55 11 2574
2017 Part-time 16 11 14 3 1 44 11 59 9 128
2014 Full-time 15 15 19 3 2 39 7 55 11 2853
2014 Part-time 13 7 12 2 0 43 21 58 7 118

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 31 16 4 3 12 1 74 7 2768
2020 Part-time 39 28 10 4 0 18 1 82 5 82
2019 Full-time 33 28 17 4 3 13 1 72 8 2712
2019 Part-time 38 28 10 4 2 17 2 81 7 105
2017 Full-time 30 32 17 3 3 14 1 73 7 2569
2017 Part-time 38 22 13 4 1 17 5 77 6 129
2014 Full-time 27 30 18 3 2 18 1 71 6 2851
2014 Part-time 27 29 10 3 0 24 7 80 5 118
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 41 27 16 7 7 0 2 70 14 2771
2020 Part-time 50 23 7 8 9 0 2 75 18 82

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 29 19 9 7 0 1 64 17 2771
2020 Part-time 25 28 24 7 15 0 0 54 22 82
2019 Full-time 24 29 21 11 14 0 1 54 25 2723
2019 Part-time 24 20 22 14 21 0 0 44 34 106
2017 Full-time 26 26 21 12 13 0 2 53 25 2567
2017 Part-time 27 22 15 15 20 1 1 50 35 129

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 18 26 29 16 11 0 0 44 27 2772
2020 Part-time 31 26 27 11 4 0 1 58 15 82
2019 Full-time 19 31 26 15 9 0 1 50 24 2712
2019 Part-time 32 38 17 8 4 0 1 70 12 106
2017 Full-time 18 26 26 17 11 0 1 45 29 2570
2017 Part-time 34 33 15 11 6 0 1 68 17 129

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 32 22 12 7 0 1 59 19 2760
2020 Part-time 40 31 19 2 5 2 1 73 7 82
2019 Full-time 29 31 21 11 6 0 1 61 18 2707
2019 Part-time 46 36 9 6 3 0 1 82 9 106
2017 Full-time 24 30 22 14 8 0 2 55 22 2565
2017 Part-time 43 29 15 5 5 1 3 75 10 129

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 21 25 23 17 13 1 2 46 30 2755
2020 Part-time 38 27 14 8 6 5 2 70 15 81
2019 Full-time 21 26 22 16 13 1 1 48 30 2699
2019 Part-time 34 30 13 12 7 0 5 67 19 105
2017 Full-time 17 22 25 18 15 0 2 40 35 2571
2017 Part-time 36 23 18 12 8 1 1 61 21 128

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 39 26 16 9 6 1 3 68 15 2757
2020 Part-time 57 17 12 1 2 2 8 83 3 82
2019 Full-time 46 26 14 6 4 0 4 75 11 2705
2019 Part-time 73 15 4 3 2 0 4 92 4 105
2017 Full-time 38 26 15 8 5 0 8 70 14 2566
2017 Part-time 57 19 5 4 2 1 12 88 6 129

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 27 24 12 10 0 1 53 23 2762
2020 Part-time 32 23 26 8 10 0 1 55 18 81
2019 Full-time 31 30 20 10 8 0 1 61 18 2707
2019 Part-time 48 27 9 5 9 0 2 77 14 106
2017 Full-time 29 29 23 12 7 0 1 58 19 2567
2017 Part-time 40 26 13 7 13 0 1 66 21 129

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 33 23 16 10 9 1 8 62 20 2771
2020 Part-time 44 13 19 6 11 0 8 62 18 82

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 36 19 8 3 1 1 70 11 2769
2020 Part-time 50 33 11 4 2 0 0 83 6 82
2019 Full-time 27 36 21 9 5 1 1 64 15 2714
2019 Part-time 45 32 12 6 5 0 1 77 11 105
2017 Full-time 26 32 22 12 5 1 1 59 18 2562
2017 Part-time 45 20 20 9 3 1 3 67 12 129

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 36 22 9 5 1 1 64 14 2770
2020 Part-time 53 29 11 3 3 0 1 83 6 81
2019 Full-time 24 34 24 11 6 0 1 59 17 2714
2019 Part-time 37 38 14 5 5 0 1 76 10 105
2017 Full-time 23 31 23 14 7 1 1 55 21 2564
2017 Part-time 39 32 11 11 4 1 2 73 15 128

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 34 19 8 5 0 1 67 14 2762
2020 Part-time 43 31 14 7 3 0 1 75 10 82
2019 Full-time 27 32 21 11 6 0 1 60 18 2706
2019 Part-time 46 30 13 7 4 0 0 76 11 103
2017 Full-time 27 30 22 12 6 1 1 58 19 2567
2017 Part-time 42 25 17 8 6 1 2 69 14 129

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 28 14 7 5 1 0 73 12 2759
2020 Part-time 65 19 7 4 4 0 0 85 8 82
2019 Full-time 43 25 16 9 6 0 1 69 15 2709
2019 Part-time 59 19 8 7 6 1 1 79 12 104

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 27 30 25 11 6 0 0 57 18 2766
2020 Part-time 31 28 22 11 8 0 0 58 19 82

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 28 34 22 10 4 0 0 63 15 2761
2020 Part-time 34 37 17 7 5 0 1 71 11 82
2019 Full-time 34 34 18 9 4 0 1 68 13 2695
2019 Part-time 63 26 5 4 2 0 1 89 5 104
2017 Full-time 29 33 19 10 6 1 2 64 16 2563
2017 Part-time 48 25 18 2 4 1 2 75 6 128

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 46 31 15 5 2 0 1 78 7 2757
2020 Part-time 39 38 16 4 0 0 3 79 4 82
2019 Full-time 57 24 11 4 3 0 1 82 7 2696
2019 Part-time 60 23 8 4 3 0 2 84 7 105
2017 Full-time 58 23 12 4 2 0 2 82 6 2574
2017 Part-time 59 17 14 5 3 0 3 78 8 129

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 29 38 22 7 4 0 0 67 11 2759
2020 Part-time 27 37 13 11 12 0 0 64 22 81

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 70 17 5 2 1 1 5 92 3 2758
2020 Part-time 65 11 12 2 3 0 6 81 6 82
2019 Full-time 77 9 4 1 1 1 6 93 2 2698
2019 Part-time 74 10 4 1 2 0 9 93 3 104
2017 Full-time 71 13 6 4 3 1 2 87 7 2573
2017 Part-time 79 4 8 2 4 1 3 86 6 128

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 78 9 4 2 3 1 3 91 5 2751
2020 Part-time 87 5 2 0 2 0 4 96 2 82
2019 Full-time 73 12 6 4 3 1 2 87 7 2709
2019 Part-time 87 5 2 2 1 0 3 95 3 105
2017 Full-time 54 29 9 4 2 0 2 85 6 2575
2017 Part-time 74 14 4 3 3 0 2 89 6 129

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 66 21 7 3 1 0 1 89 4 2752
2020 Part-time 78 14 2 5 0 0 1 93 5 82
2019 Full-time 57 26 10 3 2 0 1 84 5 2707
2019 Part-time 69 23 3 0 5 0 1 92 5 105
2017 Full-time 58 20 10 6 4 0 1 79 11 2574
2017 Part-time 70 11 6 4 6 1 2 84 10 129

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 66 17 8 4 3 0 1 85 7 2757
2020 Part-time 77 12 4 3 2 0 1 90 5 81
2019 Full-time 59 20 10 6 4 0 1 80 10 2701
2019 Part-time 75 9 8 2 4 0 1 85 6 105
2017 Full-time 56 15 4 2 1 0 21 91 4 2568
2017 Part-time 66 6 0 1 1 0 26 98 2 129

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 63 12 5 1 1 0 17 91 3 2765
2020 Part-time 75 4 0 0 0 0 21 100 0 82
2019 Full-time 62 12 6 2 1 0 17 90 3 2692
2019 Part-time 66 8 2 0 0 0 24 98 0 101
2017 Full-time 72 15 4 2 1 0 7 93 3 2561
2017 Part-time 79 6 3 1 1 0 9 93 3 129

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 74 15 5 1 1 0 4 93 2 2770
2020 Part-time 79 10 6 1 0 0 4 93 1 82
2019 Full-time 75 14 5 1 1 0 4 93 2 2705
2019 Part-time 82 10 1 0 0 0 7 99 0 104
2017 Full-time 67 15 6 3 4 1 4 86 8 2577
2017 Part-time 50 19 10 8 7 0 7 74 16 129

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 69 16 6 3 3 0 2 87 6 2768
2020 Part-time 65 9 7 9 6 0 3 77 16 82
2019 Full-time 73 13 5 3 3 0 3 88 7 2715
2019 Part-time 72 4 9 5 6 0 3 79 12 105
2017 Full-time 52 29 12 3 1 0 2 83 4 2573
2017 Part-time 52 27 11 2 3 1 5 83 5 129

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 48 29 14 4 3 0 2 78 7 2771
2020 Part-time 49 30 10 5 6 0 0 80 11 82
2019 Full-time 56 26 12 3 1 1 2 84 4 2704
2019 Part-time 69 16 8 4 2 0 2 86 6 105

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 26 43 22 6 3 0 0 69 8 2775
2020 Part-time 28 42 23 5 2 0 0 70 7 82

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 12 35 35 13 4 0 0 47 17 2770
2020 Part-time 22 33 32 11 1 0 1 56 12 82
2019 Full-time 15 36 33 11 4 0 0 52 15 2725
2019 Part-time 27 43 21 6 3 0 0 69 9 106
2017 Full-time 11 31 38 14 6 0 0 42 19 2580
2017 Part-time 26 36 22 11 5 0 0 62 16 129

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 10 20 38 23 8 0 0 31 30 2757
2020 Part-time 4 16 38 24 17 2 0 42 20 82
2019 Full-time 7 18 39 25 11 0 0 36 25 2704
2019 Part-time 7 12 21 35 24 0 0 59 20 104
2017 Full-time 6 20 39 24 10 0 0 35 26 2572
2017 Part-time 9 13 24 30 24 0 0 54 21 128

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 38 43 11 5 2 2 0 82 6 2774
2020 Part-time 42 42 9 2 1 3 0 87 3 82
2019 Full-time 29 43 14 7 3 3 0 75 10 2716
2019 Part-time 41 35 11 3 6 3 0 79 10 106
2017 Full-time 23 43 17 9 5 4 0 68 14 2575
2017 Part-time 24 36 14 12 4 9 0 66 18 128

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 36 35 14 8 4 3 0 73 12 2766
2020 Part-time 44 33 10 4 2 7 0 82 7 82

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 40 29 11 11 7 2 1 71 18 2768
2020 Part-time 42 20 8 15 9 4 2 66 25 82

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 51 27 11 3 3 4 1 82 7 2767
2020 Part-time 54 22 10 4 1 9 0 84 6 81

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 35 36 14 8 5 2 0 73 13 2773
2020 Part-time 45 38 5 9 1 2 0 84 10 82
2019 Full-time 26 35 17 12 7 2 0 63 19 2718
2019 Part-time 35 32 11 10 9 3 0 68 20 106
2017 Full-time 20 40 16 14 8 2 0 61 23 2574
2017 Part-time 22 39 16 12 7 3 0 63 20 129

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 42 43 8 5 1 0 0 85 7 2778
2020 Part-time 59 29 7 0 1 3 0 91 1 82

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 44 39 9 5 2 1 0 84 7 2766
2020 Part-time 58 29 7 2 0 4 0 91 2 81

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 34 38 17 6 2 1 2 74 8 2762
2020 Part-time 42 34 16 3 1 2 2 79 4 81

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 49 33 10 3 1 1 2 85 5 2767
2020 Part-time 65 22 8 1 1 1 2 90 2 82

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 72 16 4 0 0 5 2 95 1 2770
2020 Part-time 76 18 1 0 0 5 0 99 0 80

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 53 33 7 3 1 2 0 88 5 2767
2020 Part-time 54 35 2 0 0 8 1 98 0 81

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 54 28 8 5 3 1 0 83 8 2761
2020 Part-time 51 32 5 6 1 5 1 87 7 81

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 59 28 7 3 1 1 1 89 4 2774
2020 Part-time 65 26 2 2 0 5 1 95 2 81

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 Full-time 19 44 15 11 4 4 3 68 16 828
2019 Part-time 21 39 0 9 30 0 0 60 40 10
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 7 93 2751
2020 Part-time 11 89 81

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 9 91 2761
2020 Part-time 16 84 82
2019 Full-time 12 88 2724
2019 Part-time 16 84 105
2017 Full-time 14 86 2576
2017 Part-time 14 86 129
2014 Full-time 11 89 2846
2014 Part-time 19 81 118

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 40 60 259
2020 Part-time 55 45 14

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 81 19 259
2020 Part-time 72 28 14
2019 Full-time 82 18 317
2019 Part-time 88 12 18
2017 Full-time 78 22 361
2017 Part-time 85 15 20
2014 Full-time 77 23 325
2014 Part-time 91 9 22

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 35 6 5 3 0 1 86 8 211
2020 Part-time 65 25 0 0 0 9 0 100 0 10
2019 Full-time 58 29 5 6 2 0 0 87 8 259
2019 Part-time 56 31 0 13 0 0 0 87 13 16
2017 Full-time 55 29 7 4 3 1 1 86 7 279
2017 Part-time 60 29 0 6 0 0 5 93 7 17
2014 Full-time 53 33 4 7 3 1 0 86 10 253
2014 Part-time 69 31 0 0 0 0 0 100 0 20

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 50 30 8 4 2 3 3 85 6 2772
2020 Part-time 58 26 2 3 2 8 0 92 6 82
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 32 48 19 1 60 40 2781
2020 Part-time 48 26 20 5 35 65 82

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Full-time 33 67 906
2020 Part-time 39 61 40

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 7 17 15 25 32 1 3 25 59 905
2020 Part-time 13 30 4 24 27 0 2 44 52 40

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 4 14 14 22 43 1 2 19 67 905
2020 Part-time 7 38 4 13 38 0 0 45 51 40

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Full-time 45 17 12 6 6 2 12 72 14 2769
2020 Part-time 48 11 2 9 4 9 16 79 18 82
2019 Full-time 42 17 13 8 9 1 9 66 19 2691
2019 Part-time 48 17 9 4 10 0 12 74 16 104
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