2020 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 118. Are you a person with a disability?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 47 4 15 5 0 0 76 20 416
2020 Not a person with a disability 39 43 4 11 3 0 0 82 13 5128

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 78 13 3 2 1 1 1 93 4 414
2020 Not a person with a disability 78 16 2 2 1 1 0 94 3 5108

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 38 9 13 6 0 1 72 19 415
2020 Not a person with a disability 40 36 10 10 3 0 1 77 13 5116
2019 Person with a disability 42 36 5 6 10 0 1 79 16 340
2019 Not a person with a disability 47 33 7 9 4 0 0 80 13 4996
2017 Person with a disability 35 36 8 15 6 0 0 71 21 292
2017 Not a person with a disability 43 36 7 9 5 0 0 79 14 4307
2014 Person with a disability 35 37 8 11 8 0 1 73 20 263
2014 Not a person with a disability 47 35 6 8 4 0 0 82 12 4529

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 34 11 17 5 0 0 67 22 416
2020 Not a person with a disability 37 40 10 9 3 0 0 77 12 5091
2019 Person with a disability 32 34 11 12 10 0 1 67 22 336
2019 Not a person with a disability 32 40 11 12 5 0 0 72 17 4982
2018 Person with a disability 29 39 9 12 10 0 0 69 22 259
2018 Not a person with a disability 29 45 9 12 4 0 0 75 17 3936
2017 Person with a disability 24 36 9 19 12 0 0 60 31 293
2017 Not a person with a disability 30 39 11 13 6 0 0 69 20 4314
2014 Person with a disability 26 36 13 15 9 0 1 63 24 263
2014 Not a person with a disability 30 39 10 14 6 0 0 69 20 4527

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 36 10 11 3 0 1 75 15 414
2020 Not a person with a disability 47 35 9 7 2 0 1 82 9 5073
2019 Person with a disability 43 30 9 11 7 0 0 73 17 337
2019 Not a person with a disability 48 34 9 6 2 0 0 83 8 4958
2017 Person with a disability 42 32 10 10 4 1 1 76 14 289
2017 Not a person with a disability 46 37 8 6 2 0 0 84 8 4298
2014 Person with a disability 40 34 9 10 7 0 0 74 16 263
2014 Not a person with a disability 45 37 9 6 2 0 0 83 8 4524

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 30 10 15 8 1 0 66 23 417
2020 Not a person with a disability 45 31 11 8 4 0 0 76 13 5102
2019 Person with a disability 41 28 11 10 10 1 0 69 20 340
2019 Not a person with a disability 46 30 10 8 5 0 0 77 13 4998
2018 Person with a disability 37 27 12 12 11 0 1 65 23 258
2018 Not a person with a disability 44 32 11 8 5 0 0 76 12 3927
2017 Person with a disability 38 29 12 10 10 1 0 68 20 292
2017 Not a person with a disability 43 32 11 8 5 0 0 76 13 4304
2014 Person with a disability 32 33 18 8 9 0 1 65 17 262
2014 Not a person with a disability 40 34 12 8 5 1 1 74 13 4526

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 35 11 7 7 0 0 75 14 416
2020 Not a person with a disability 42 37 12 6 3 0 0 79 9 5125
2019 Person with a disability 41 32 10 9 8 0 0 72 17 340
2019 Not a person with a disability 41 38 10 6 4 0 0 79 10 5003
2018 Person with a disability 33 36 10 9 11 0 0 69 21 256
2018 Not a person with a disability 37 42 11 6 4 0 0 78 11 3913
2017 Person with a disability 37 39 9 9 6 1 0 76 15 293
2017 Not a person with a disability 36 45 9 6 4 0 0 81 10 4308
2014 Person with a disability 29 41 12 11 7 0 0 70 18 263
2014 Not a person with a disability 34 43 11 8 4 0 0 77 12 4528

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 32 11 16 10 0 0 62 27 417
2020 Not a person with a disability 37 36 13 9 5 0 0 73 15 5127
2019 Person with a disability 27 27 17 15 11 1 1 56 27 339
2019 Not a person with a disability 33 37 14 10 6 0 0 70 16 4989
2018 Person with a disability 26 26 16 15 17 0 0 51 33 255
2018 Not a person with a disability 30 35 16 12 7 0 0 65 19 3919
2017 Person with a disability 26 34 12 15 13 0 1 60 28 293
2017 Not a person with a disability 29 38 15 11 7 0 0 67 18 4309
2014 Person with a disability 24 28 16 17 12 1 0 53 30 263
2014 Not a person with a disability 27 36 16 13 8 0 0 63 21 4526

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 38 11 11 5 0 0 72 16 413
2020 Not a person with a disability 41 40 9 8 2 0 0 81 10 5104
2019 Person with a disability 38 33 10 12 6 0 0 71 18 339
2019 Not a person with a disability 40 41 9 7 3 0 0 81 10 4965
2018 Person with a disability 34 31 11 13 11 0 0 66 24 258
2018 Not a person with a disability 36 40 12 8 4 0 0 76 12 3923
2017 Person with a disability 35 36 11 9 9 0 0 71 18 293
2017 Not a person with a disability 36 42 10 8 3 0 0 79 11 4307

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 35 7 6 2 1 0 85 8 416
2020 Not a person with a disability 54 35 7 3 1 0 0 88 5 5095
2019 Person with a disability 48 30 10 9 4 0 1 78 12 339
2019 Not a person with a disability 51 36 7 4 2 0 0 87 6 4967
2018 Person with a disability 50 30 10 5 5 0 0 80 10 260
2018 Not a person with a disability 50 37 7 4 2 0 0 88 5 3920
2017 Person with a disability 48 31 7 5 7 1 0 80 12 292
2017 Not a person with a disability 49 38 7 4 2 0 0 87 6 4305
2014 Person with a disability 48 35 7 5 5 0 0 83 10 263
2014 Not a person with a disability 46 38 9 4 2 1 0 85 6 4528

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 30 12 12 11 0 0 65 23 412
2020 Not a person with a disability 39 35 13 8 5 0 0 74 13 5112
2019 Person with a disability 29 32 12 13 13 0 1 62 26 340
2019 Not a person with a disability 37 34 14 9 6 0 0 71 14 4978
2018 Person with a disability 29 28 11 14 16 1 0 58 31 260
2018 Not a person with a disability 34 36 13 10 7 0 0 70 17 3906
2017 Person with a disability 28 30 15 11 16 0 0 58 27 293
2017 Not a person with a disability 32 38 14 10 7 0 0 70 16 4308

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 55 26 12 4 3 0 0 81 7 411
2020 Not a person with a disability 56 30 9 3 2 0 0 87 4 5083
2019 Person with a disability 55 24 13 4 4 0 1 79 8 334
2019 Not a person with a disability 57 30 8 3 2 0 0 87 5 4956
2018 Person with a disability 49 35 7 5 4 0 0 84 9 256
2018 Not a person with a disability 53 34 8 4 2 0 0 86 6 3894
2017 Person with a disability 58 28 5 3 4 0 0 87 8 292
2017 Not a person with a disability 55 33 8 2 1 0 0 88 4 4299
2014 Person with a disability 57 31 8 3 0 0 0 88 4 263
2014 Not a person with a disability 62 28 7 2 1 0 0 89 4 4529

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 33 13 14 9 0 0 63 23 415
2020 Not a person with a disability 35 37 14 8 4 0 0 73 12 5095
2019 Person with a disability 31 31 14 11 13 0 1 63 24 339
2019 Not a person with a disability 34 37 14 9 5 0 0 72 14 4971
2018 Person with a disability 23 31 12 16 17 1 0 55 33 260
2018 Not a person with a disability 32 36 15 10 7 0 0 68 17 3899
2017 Person with a disability 30 32 14 12 11 1 0 63 24 292
2017 Not a person with a disability 32 38 13 10 6 0 0 71 16 4293
2014 Person with a disability 24 39 11 14 11 0 0 63 25 263
2014 Not a person with a disability 26 41 14 11 6 0 1 68 18 4527

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 29 15 13 9 0 1 63 22 416
2020 Not a person with a disability 40 34 14 7 4 0 0 74 11 5107
2019 Person with a disability 33 29 16 9 12 1 1 63 21 338
2019 Not a person with a disability 39 34 14 8 5 0 0 73 13 4987
2018 Person with a disability 29 27 16 13 14 0 0 57 28 258
2018 Not a person with a disability 37 33 16 8 6 0 0 70 14 3900
2017 Person with a disability 34 32 12 11 9 0 1 67 21 292
2017 Not a person with a disability 37 35 14 8 5 0 0 72 13 4298
2014 Person with a disability 32 32 13 12 10 1 0 64 23 263
2014 Not a person with a disability 33 37 15 9 6 0 1 70 15 4525

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 36 12 13 6 0 1 69 19 413
2020 Not a person with a disability 39 39 12 6 3 0 0 78 9 5095
2019 Person with a disability 34 34 12 12 8 0 1 68 20 336
2019 Not a person with a disability 38 40 12 7 3 0 0 78 10 4946
2018 Person with a disability 31 31 12 15 10 1 0 63 25 256
2018 Not a person with a disability 35 36 15 9 5 0 0 72 13 3895
2017 Person with a disability 36 32 11 11 10 0 0 68 21 292
2017 Not a person with a disability 36 38 14 8 4 0 0 74 12 4298
2014 Person with a disability 30 36 10 14 10 1 0 66 24 263
2014 Not a person with a disability 34 39 13 9 5 0 0 73 14 4528

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 34 12 6 3 0 0 79 9 418
2020 Not a person with a disability 49 35 9 5 2 0 0 84 7 5119
2019 Person with a disability 47 28 10 9 6 0 0 75 15 340
2019 Not a person with a disability 49 35 10 4 3 0 0 83 7 5008
2018 Person with a disability 41 32 11 6 9 1 0 74 15 260
2018 Not a person with a disability 44 37 11 5 3 0 0 81 8 3918
2017 Person with a disability 43 33 10 6 8 0 0 76 14 291
2017 Not a person with a disability 43 39 10 5 3 0 0 82 8 4291
2014 Person with a disability 40 33 12 9 7 0 0 73 16 263
2014 Not a person with a disability 44 37 11 5 3 0 0 81 8 4527

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 31 17 9 6 1 1 66 16 416
2020 Not a person with a disability 39 31 17 7 5 0 1 71 13 5105
2019 Person with a disability 39 33 16 7 5 1 1 73 11 335
2019 Not a person with a disability 44 30 16 6 3 0 0 74 10 4968
2018 Person with a disability 39 33 15 6 5 1 1 73 11 260
2018 Not a person with a disability 42 31 15 7 4 0 1 74 11 3940
2017 Person with a disability 37 37 12 9 3 0 1 75 12 293
2017 Not a person with a disability 40 36 15 6 3 0 1 77 8 4314
2014 Person with a disability 29 28 24 10 6 1 1 58 17 263
2014 Not a person with a disability 38 34 16 7 5 0 1 72 12 4528

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 26 32 18 9 2 1 28 39 411
2020 Not a person with a disability 11 23 33 20 10 1 1 31 35 5120
2019 Person with a disability 15 20 32 21 11 1 2 32 35 341
2019 Not a person with a disability 10 24 33 19 11 1 2 31 35 4990
2018 Person with a disability 14 25 35 14 8 2 2 23 41 260
2018 Not a person with a disability 10 26 34 18 9 1 2 28 37 3916
2017 Person with a disability 15 18 39 14 9 1 4 25 35 293
2017 Not a person with a disability 11 25 34 16 9 1 4 27 38 4283
2014 Person with a disability 13 27 37 11 8 1 3 21 41 262
2014 Not a person with a disability 11 27 35 15 8 1 3 24 39 4518

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 10 14 28 26 17 3 1 45 25 410
2020 Not a person with a disability 7 13 25 30 21 3 2 54 20 5099
2019 Person with a disability 14 16 23 22 22 2 2 45 31 341
2019 Not a person with a disability 8 16 26 27 19 2 3 48 25 4969
2018 Person with a disability 16 17 26 17 17 4 3 37 35 256
2018 Not a person with a disability 9 17 28 25 16 3 2 43 28 3906
2017 Person with a disability 17 13 22 17 19 4 7 41 34 292
2017 Not a person with a disability 9 17 28 22 17 3 5 42 28 4265
2014 Person with a disability 10 22 32 18 10 2 5 31 35 262
2014 Not a person with a disability 11 18 29 21 14 3 4 38 31 4511

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 21 33 22 13 4 2 37 29 410
2020 Not a person with a disability 9 17 31 23 14 3 3 39 28 5105
2019 Person with a disability 11 15 28 19 18 4 6 41 29 339
2019 Not a person with a disability 10 19 30 20 14 3 4 37 31 4973
2018 Person with a disability 11 18 27 19 15 5 4 38 32 258
2018 Not a person with a disability 10 20 31 20 12 3 4 34 33 3902
2017 Person with a disability 15 15 29 17 14 2 7 35 33 293
2017 Not a person with a disability 11 19 29 18 12 3 7 34 33 4274
2014 Person with a disability 11 18 26 21 12 5 7 38 32 261
2014 Not a person with a disability 12 19 29 18 11 3 6 32 35 4509

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 11 16 29 24 18 1 2 43 28 412
2020 Not a person with a disability 9 15 28 26 18 1 3 46 25 5087
2019 Person with a disability 9 14 25 25 23 1 3 49 24 339
2019 Not a person with a disability 7 15 29 25 19 1 3 46 23 4959
2018 Person with a disability 14 15 30 21 16 2 1 39 30 257
2018 Not a person with a disability 8 15 32 25 15 2 3 42 24 3899
2017 Person with a disability 12 13 29 23 18 0 5 44 26 291
2017 Not a person with a disability 7 16 30 23 16 1 6 42 26 4269
2014 Person with a disability 12 18 27 24 14 1 5 40 31 260
2014 Not a person with a disability 9 16 31 23 14 1 5 40 27 4501

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 15 21 28 19 13 2 2 34 37 413
2020 Not a person with a disability 11 18 26 23 18 1 3 43 30 5102
2019 Person with a disability 16 15 26 19 19 3 3 40 32 338
2019 Not a person with a disability 11 18 25 22 19 2 4 43 31 4969
2018 Person with a disability 18 15 27 20 14 4 2 36 35 257
2018 Not a person with a disability 13 20 27 21 14 2 3 37 35 3905
2017 Person with a disability 18 18 25 17 14 3 6 33 40 293
2017 Not a person with a disability 13 20 26 18 15 2 6 36 36 4274
2014 Person with a disability 21 19 26 16 11 1 5 29 43 261
2014 Not a person with a disability 14 22 27 17 13 2 5 33 39 4514

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 14 23 28 15 6 2 46 29 412
2020 Not a person with a disability 7 13 25 26 20 4 4 50 22 5093
2019 Person with a disability 18 21 20 14 19 5 3 36 42 338
2019 Not a person with a disability 12 18 26 22 16 4 3 41 31 4968
2018 Person with a disability 20 16 25 17 15 4 3 34 39 253
2018 Not a person with a disability 12 20 27 21 13 4 3 36 35 3897
2017 Person with a disability 13 22 25 15 15 1 8 34 39 293
2017 Not a person with a disability 12 20 28 18 12 4 6 34 36 4281
2014 Person with a disability 15 23 31 15 9 3 5 26 41 262
2014 Not a person with a disability 13 19 26 20 13 4 5 36 36 4513

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 21 30 19 13 4 1 34 35 413
2020 Not a person with a disability 8 17 30 23 15 3 3 41 26 5093
2019 Person with a disability 14 17 31 18 14 4 2 33 34 339
2019 Not a person with a disability 8 17 31 21 16 3 3 40 27 4964
2018 Person with a disability 16 18 32 15 12 5 2 30 36 258
2018 Not a person with a disability 10 19 33 20 13 3 3 35 31 3918
2017 Person with a disability 18 14 32 16 11 2 7 30 35 292
2017 Not a person with a disability 10 18 32 18 13 3 5 34 31 4276
2014 Person with a disability 13 25 28 16 11 3 4 29 41 260
2014 Not a person with a disability 11 20 32 18 11 3 5 32 33 4512

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 12 29 35 15 8 1 0 23 42 416
2020 Not a person with a disability 8 21 36 22 12 1 1 35 29 5111
2019 Person with a disability 15 16 36 19 12 1 1 31 32 338
2019 Not a person with a disability 8 17 33 24 15 1 2 40 26 4981
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 28 21 9 6 6 4 59 17 418
2020 Not a person with a disability 32 28 18 6 4 7 5 68 11 5111
2019 Person with a disability 29 25 14 13 10 6 3 60 25 338
2019 Not a person with a disability 34 29 15 7 5 6 3 69 14 4988
2018 Person with a disability 21 31 19 10 10 7 2 57 23 255
2018 Not a person with a disability 25 33 18 8 6 6 4 65 15 3916
2017 Person with a disability 30 29 13 10 11 5 3 64 22 293
2017 Not a person with a disability 31 31 15 8 6 5 4 68 15 4311
2014 Person with a disability 30 28 15 10 11 3 3 61 22 263
2014 Not a person with a disability 35 31 13 8 5 5 4 72 13 4529

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 24 12 14 6 1 0 68 20 415
2020 Not a person with a disability 54 27 8 6 3 1 0 83 9 5103
2019 Person with a disability 43 26 9 13 8 0 0 69 22 339
2019 Not a person with a disability 52 27 8 6 4 1 0 81 11 4991
2018 Person with a disability 40 24 9 11 14 2 0 66 25 253
2018 Not a person with a disability 47 30 9 7 5 1 0 78 13 3912
2017 Person with a disability 41 26 7 11 14 0 0 68 25 292
2017 Not a person with a disability 49 29 8 7 5 1 0 79 13 4313
2014 Person with a disability 48 23 7 13 9 1 0 71 22 263
2014 Not a person with a disability 51 29 7 7 5 1 0 81 12 4526

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 53 30 8 5 2 1 0 84 8 414
2020 Not a person with a disability 61 28 5 3 2 0 0 90 5 5086
2019 Person with a disability 51 27 7 8 6 0 0 79 14 340
2019 Not a person with a disability 55 31 6 5 2 0 0 87 7 4984
2018 Person with a disability 46 29 8 7 8 1 0 76 15 253
2018 Not a person with a disability 53 34 6 5 2 0 0 87 7 3908
2017 Person with a disability 43 32 8 11 6 0 1 76 16 292
2017 Not a person with a disability 50 35 7 5 2 0 0 85 8 4306
2014 Person with a disability 46 33 6 11 4 0 0 79 15 263
2014 Not a person with a disability 50 36 7 5 2 0 0 86 7 4522

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 31 13 8 3 3 0 75 12 416
2020 Not a person with a disability 51 32 11 3 1 1 1 84 5 5071
2019 Person with a disability 40 32 13 6 6 3 1 75 12 341
2019 Not a person with a disability 48 34 11 3 2 1 1 83 6 5000
2018 Person with a disability 37 32 10 8 9 3 2 72 18 253
2018 Not a person with a disability 44 36 12 4 2 2 0 82 7 3913

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 19 12 9 6 5 3 70 16 418
2020 Not a person with a disability 49 23 12 4 4 5 3 78 9 5118
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 24 17 5 6 2 7 70 11 418
2020 Not a person with a disability 48 25 14 4 3 1 5 78 7 5111
2019 Person with a disability 44 22 16 5 5 1 7 71 11 340
2019 Not a person with a disability 48 24 15 4 3 1 5 76 8 5001

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 29 9 10 7 1 1 73 18 417
2020 Not a person with a disability 50 29 10 7 4 0 1 80 10 5116
2019 Person with a disability 43 22 15 12 7 0 1 66 19 339
2019 Not a person with a disability 46 31 12 7 4 0 0 78 11 4999
2018 Person with a disability 35 30 13 12 10 1 1 65 22 252
2018 Not a person with a disability 41 34 12 7 4 1 0 77 11 3896
2017 Person with a disability 40 32 9 9 9 0 1 73 18 293
2017 Not a person with a disability 43 34 11 7 4 0 1 77 12 4316
2014 Person with a disability 38 31 11 8 10 1 1 70 18 263
2014 Not a person with a disability 42 35 11 7 4 0 1 77 11 4529

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 20 14 6 8 2 2 70 15 417
2020 Not a person with a disability 52 24 12 5 4 2 1 79 9 5107

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 25 10 9 7 2 1 73 16 417
2020 Not a person with a disability 52 28 10 5 3 0 1 82 9 5123
2019 Person with a disability 46 26 13 7 7 1 1 73 14 341
2019 Not a person with a disability 51 29 10 6 3 1 0 81 9 4981
2018 Person with a disability 39 30 8 11 8 2 0 71 20 251
2018 Not a person with a disability 48 30 10 6 4 1 0 79 11 3888
2017 Person with a disability 45 28 10 7 8 1 1 75 15 292
2017 Not a person with a disability 47 34 7 7 4 1 0 81 11 4311
2014 Person with a disability 41 31 12 8 8 1 0 72 16 263
2014 Not a person with a disability 47 33 9 7 4 1 0 80 11 4530

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 38 62 417
2020 Not a person with a disability 35 65 5129

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 42 16 13 4 6 7 13 71 12 417
2020 Not a person with a disability 48 17 10 3 3 6 14 81 7 5123

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 19 13 7 7 0 1 73 14 417
2020 Not a person with a disability 58 25 8 5 3 0 0 84 8 5127
2019 Person with a disability 51 19 12 9 7 1 1 71 16 340
2019 Not a person with a disability 56 27 9 5 3 0 0 83 8 5009
2018 Person with a disability 43 27 8 11 11 1 0 70 22 252
2018 Not a person with a disability 50 28 11 6 5 1 0 79 11 3890
2017 Person with a disability 52 22 9 7 8 0 0 75 16 292
2017 Not a person with a disability 53 27 9 6 4 0 0 81 10 4307
2014 Person with a disability 49 26 10 6 9 0 0 74 15 262
2014 Not a person with a disability 52 29 10 5 3 0 0 82 9 4529
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 24 16 12 6 8 0 62 20 419
2020 Not a person with a disability 41 30 12 5 4 8 0 77 10 5125
2019 Person with a disability 28 29 20 7 9 7 0 61 18 341
2019 Not a person with a disability 36 31 14 7 4 7 0 73 12 5002
2018 Person with a disability 29 23 17 13 13 5 0 55 27 259
2018 Not a person with a disability 34 31 15 7 6 7 0 70 14 3908
2017 Person with a disability 26 31 16 9 10 7 1 62 21 293
2017 Not a person with a disability 33 32 15 8 5 7 0 70 14 4314
2014 Person with a disability 29 31 13 10 7 9 1 67 19 263
2014 Not a person with a disability 33 33 14 7 4 9 0 73 12 4522

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 31 29 15 13 8 4 0 63 22 417
2020 Not a person with a disability 39 32 14 7 5 3 0 73 12 5109
2019 Person with a disability 28 30 15 10 11 5 0 61 23 341
2019 Not a person with a disability 34 32 16 10 5 3 0 68 15 4991
2018 Person with a disability 26 24 19 12 16 3 0 51 29 256
2018 Not a person with a disability 31 32 16 10 7 3 0 65 18 3900
2017 Person with a disability 27 27 17 11 13 5 0 57 25 293
2017 Not a person with a disability 31 33 17 10 6 3 0 66 17 4311
2014 Person with a disability 31 29 16 11 9 3 2 63 20 263
2014 Not a person with a disability 30 33 17 10 6 4 0 66 16 4525

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 25 20 14 9 6 1 54 24 417
2020 Not a person with a disability 29 32 18 10 5 5 0 66 16 5109
2019 Person with a disability 19 28 18 13 13 9 1 52 28 340
2019 Not a person with a disability 26 31 20 12 6 6 0 60 19 4987
2018 Person with a disability 19 20 23 16 16 6 0 41 34 255
2018 Not a person with a disability 22 31 19 13 7 6 0 57 22 3901
2017 Person with a disability 21 28 16 16 11 8 0 53 29 292
2017 Not a person with a disability 22 33 20 12 7 6 0 59 20 4304
2014 Person with a disability 22 27 19 14 9 8 2 53 26 263
2014 Not a person with a disability 21 32 20 14 7 7 0 57 22 4524

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 26 16 21 12 4 0 50 34 418
2020 Not a person with a disability 28 35 15 12 6 2 0 65 19 5121
2019 Person with a disability 19 27 17 18 13 5 1 49 33 341
2019 Not a person with a disability 24 32 17 15 9 3 0 58 24 4997
2018 Person with a disability 20 25 18 16 18 3 0 47 35 258
2018 Not a person with a disability 21 32 17 16 10 3 0 55 27 3904
2017 Person with a disability 21 22 15 17 17 6 1 46 37 292
2017 Not a person with a disability 22 34 18 14 9 4 0 58 24 4308
2014 Person with a disability 22 27 18 14 14 4 1 52 29 263
2014 Not a person with a disability 21 33 18 15 8 4 0 57 24 4517

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 21 17 3 2 10 3 74 6 417
2020 Not a person with a disability 46 24 13 5 3 8 1 77 8 5123
2019 Person with a disability 48 18 12 5 3 12 2 77 9 341
2019 Not a person with a disability 46 22 13 5 3 9 1 76 9 5004
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 41 15 9 3 2 0 72 13 416
2020 Not a person with a disability 35 43 13 6 2 1 0 79 8 5121
2019 Person with a disability 28 41 15 8 5 2 0 71 14 340
2019 Not a person with a disability 32 44 14 7 2 1 0 77 9 4996
2018 Person with a disability 26 43 16 5 8 3 0 70 13 254
2018 Not a person with a disability 29 45 15 7 3 1 0 75 10 3913
2017 Person with a disability 28 39 13 9 9 2 1 69 18 292
2017 Not a person with a disability 32 42 14 8 3 1 0 74 11 4303
2014 Person with a disability 34 37 14 7 5 2 0 73 13 263
2014 Not a person with a disability 30 42 15 8 3 2 0 73 11 4526

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 32 17 20 9 2 0 54 29 419
2020 Not a person with a disability 25 40 17 11 4 2 0 66 16 5099
2019 Person with a disability 17 29 19 21 11 3 0 47 33 337
2019 Not a person with a disability 21 37 20 14 6 2 0 59 21 4979

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 32 13 13 6 3 1 67 20 417
2020 Not a person with a disability 39 36 11 7 3 3 1 78 10 5115
2019 Person with a disability 36 31 12 11 8 1 1 69 20 340
2019 Not a person with a disability 38 36 12 8 4 2 1 76 12 4996
2018 Person with a disability 38 31 11 7 10 2 1 72 17 258
2018 Not a person with a disability 38 38 11 6 4 2 1 78 11 3919
2017 Person with a disability 39 30 11 8 7 3 1 73 16 293
2017 Not a person with a disability 42 36 9 6 4 2 1 80 10 4296
2014 Person with a disability 45 31 8 7 4 3 2 79 12 263
2014 Not a person with a disability 42 37 9 6 3 2 1 82 9 4525

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 36 32 17 10 5 1 0 68 15 413
2020 Not a person with a disability 42 36 14 4 2 1 0 79 7 5109
2019 Person with a disability 33 32 17 8 9 1 1 65 17 340
2019 Not a person with a disability 37 36 17 5 3 2 0 74 8 4980
2018 Person with a disability 36 30 17 7 8 2 0 67 16 256
2018 Not a person with a disability 36 37 17 6 3 1 0 74 9 3907

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 19 18 16 18 10 1 42 39 417
2020 Not a person with a disability 26 24 18 11 8 11 2 57 22 5097
2019 Person with a disability 19 20 17 18 19 6 1 42 39 341
2019 Not a person with a disability 24 22 20 13 9 10 3 53 24 4985
2018 Person with a disability 17 21 16 11 26 7 2 41 41 258
2018 Not a person with a disability 21 24 20 13 11 9 2 51 26 3909
2017 Person with a disability 18 18 18 14 21 10 2 40 39 293
2017 Not a person with a disability 20 25 16 13 12 10 3 52 29 4304
2014 Person with a disability 21 12 16 17 22 9 3 37 45 263
2014 Not a person with a disability 20 24 18 14 12 10 3 50 30 4523

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 24 17 18 13 3 0 50 32 415
2020 Not a person with a disability 29 34 17 11 6 2 0 65 17 5111
2019 Person with a disability 20 28 18 13 18 3 1 49 33 338
2019 Not a person with a disability 27 34 17 11 8 2 0 63 19 4989
2018 Person with a disability 22 23 16 15 21 3 0 46 37 259
2018 Not a person with a disability 24 34 18 13 9 2 0 60 22 3911
2017 Person with a disability 26 23 17 12 18 2 2 51 31 292
2017 Not a person with a disability 26 33 17 12 8 3 0 61 21 4308
2014 Person with a disability 20 25 16 15 17 7 1 48 35 263
2014 Not a person with a disability 22 32 18 14 10 3 1 57 25 4525

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 25 13 19 19 4 1 47 39 419
2020 Not a person with a disability 28 31 15 12 9 2 2 62 22 5125
2019 Person with a disability 21 22 13 15 23 3 3 46 41 341
2019 Not a person with a disability 27 32 15 12 11 2 1 61 23 5005
2018 Person with a disability 19 22 12 11 29 4 2 44 43 256
2018 Not a person with a disability 25 29 15 14 13 2 1 56 28 3914
2017 Person with a disability 19 22 11 13 29 4 1 44 45 293
2017 Not a person with a disability 24 29 15 15 13 3 2 55 29 4299
2014 Person with a disability 16 18 14 15 31 2 3 36 49 262
2014 Not a person with a disability 20 25 15 17 18 3 2 48 37 4526

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 46 21 15 8 7 1 3 69 15 417
2020 Not a person with a disability 49 23 13 6 4 1 4 76 10 5128
2019 Person with a disability 41 22 17 8 8 1 3 65 17 339
2019 Not a person with a disability 51 24 13 5 3 1 4 78 8 4998

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 23 13 8 7 3 2 70 16 416
2020 Not a person with a disability 49 24 14 6 3 2 3 76 9 5122
2019 Person with a disability 36 23 16 9 8 3 5 64 19 339
2019 Not a person with a disability 45 23 16 6 4 1 3 72 11 4980

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 62 11 10 5 5 4 3 78 11 416
2020 Not a person with a disability 74 9 5 2 2 4 4 90 5 5101
2019 Person with a disability 57 12 9 4 7 6 5 77 12 340
2019 Not a person with a disability 75 8 5 2 2 4 4 90 4 4976

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 47 20 13 7 6 3 4 72 14 418
2020 Not a person with a disability 72 11 5 2 1 2 7 92 3 5106
2019 Person with a disability 49 15 11 6 10 5 5 71 17 339
2019 Not a person with a disability 78 7 3 1 1 2 8 94 2 4976

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 18 37 17 15 7 5 1 58 23 418
2020 Not a person with a disability 26 42 17 7 3 4 1 72 10 5106
2019 Person with a disability 17 37 21 14 8 4 0 55 23 338
2019 Not a person with a disability 24 42 19 8 3 4 1 68 12 4994
2018 Person with a disability 17 32 20 11 16 4 1 51 28 259
2018 Not a person with a disability 25 36 21 8 5 4 0 63 14 3920
2017 Person with a disability 21 33 16 11 13 6 1 58 26 292
2017 Not a person with a disability 23 38 20 9 5 5 0 64 15 4310

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 36 14 10 6 1 0 69 17 418
2020 Not a person with a disability 43 37 11 5 2 2 0 81 7 5097
2019 Person with a disability 37 34 13 8 6 2 0 72 14 339
2019 Not a person with a disability 44 36 11 5 3 1 0 81 7 4970
2018 Person with a disability 41 32 12 6 8 2 0 74 14 260
2018 Not a person with a disability 48 36 9 4 2 1 0 85 6 3911
2017 Person with a disability 40 36 7 8 7 1 1 78 15 293
2017 Not a person with a disability 45 38 9 5 2 1 0 84 7 4313
2014 Person with a disability 43 31 13 7 5 1 0 75 12 263
2014 Not a person with a disability 50 33 9 3 2 2 0 85 5 4529

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 28 16 8 4 3 0 72 12 417
2020 Not a person with a disability 46 34 11 3 2 3 0 83 6 5106
2019 Person with a disability 43 30 13 5 5 3 0 76 11 341
2019 Not a person with a disability 50 31 11 3 2 2 0 84 5 4977
2018 Person with a disability 44 31 14 4 4 4 0 78 8 260
2018 Not a person with a disability 48 33 11 3 2 3 0 84 5 3903
2017 Person with a disability 45 26 14 5 6 2 2 74 11 293
2017 Not a person with a disability 45 34 13 3 2 3 1 82 5 4300
2014 Person with a disability 45 27 12 7 5 4 0 74 13 262
2014 Not a person with a disability 52 30 10 2 1 4 0 85 4 4521

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 31 15 4 3 2 1 78 7 418
2020 Not a person with a disability 48 33 11 3 2 3 0 84 5 5119

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 26 13 8 7 3 2 70 16 415
2020 Not a person with a disability 45 30 10 6 4 4 2 79 10 5108

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 30 11 8 4 1 0 77 12 415
2020 Not a person with a disability 59 29 7 3 1 0 0 89 4 5115
2019 Person with a disability 45 28 14 7 6 0 0 72 14 340
2019 Not a person with a disability 56 31 7 3 2 0 0 88 5 4995
2018 Person with a disability 44 29 12 8 6 1 0 73 14 260
2018 Not a person with a disability 53 33 8 3 2 0 0 86 6 3906
2017 Person with a disability 43 34 9 6 9 0 1 77 14 292
2017 Not a person with a disability 51 35 8 4 2 0 0 86 6 4304
2014 Person with a disability 47 27 11 9 5 1 0 75 14 263
2014 Not a person with a disability 54 33 7 3 2 0 0 87 5 4522

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 30 15 7 7 0 0 70 15 417
2020 Not a person with a disability 52 29 12 4 3 0 0 81 7 5100
2019 Person with a disability 41 25 15 6 12 1 1 68 18 341
2019 Not a person with a disability 48 30 12 5 3 0 0 79 9 4984
2018 Person with a disability 36 30 16 6 11 1 0 66 17 259
2018 Not a person with a disability 44 32 14 5 4 0 0 77 9 3905
2017 Person with a disability 38 29 14 6 12 0 1 67 19 293
2017 Not a person with a disability 43 32 15 6 4 1 0 75 10 4303
2014 Person with a disability 34 30 18 11 6 0 0 65 17 263
2014 Not a person with a disability 38 36 15 7 4 1 0 74 11 4526

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 31 11 11 6 1 0 72 17 416
2020 Not a person with a disability 49 31 11 5 3 0 0 81 8 5096
2019 Person with a disability 39 29 12 8 10 1 0 69 19 338
2019 Not a person with a disability 47 32 12 6 3 0 0 79 9 4974
2018 Person with a disability 34 33 14 9 10 0 0 67 19 259
2018 Not a person with a disability 42 35 13 6 4 0 0 77 10 3884
2017 Person with a disability 37 31 12 8 11 0 1 69 19 293
2017 Not a person with a disability 41 35 14 7 4 0 0 76 11 4299
2014 Person with a disability 34 34 15 11 5 0 0 68 17 263
2014 Not a person with a disability 37 36 14 8 4 0 0 74 11 4524

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 40 22 17 10 7 4 0 65 18 418
2020 Not a person with a disability 44 25 16 7 5 3 0 71 13 5124
2019 Person with a disability 36 20 16 12 11 4 0 59 24 340
2019 Not a person with a disability 41 24 16 9 6 3 1 68 16 5001
2018 Person with a disability 38 20 17 9 13 3 0 60 22 259
2018 Not a person with a disability 38 26 17 8 7 3 0 66 16 3916
2017 Person with a disability 37 19 18 11 10 4 1 59 22 293
2017 Not a person with a disability 37 26 16 9 7 4 1 66 17 4309
2014 Person with a disability 31 25 15 13 11 3 1 59 26 263
2014 Not a person with a disability 34 26 17 10 7 4 1 63 19 4527
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Person with a disability 26 36 38 417
2020 Not a person with a disability 27 37 36 5130
2019 Person with a disability 33 32 35 341
2019 Not a person with a disability 31 33 36 5014
2018 Person with a disability 33 34 33 260
2018 Not a person with a disability 30 34 36 3937
2017 Person with a disability 28 38 34 293
2017 Not a person with a disability 30 37 33 4311
2014 Person with a disability 28 39 33 263
2014 Not a person with a disability 29 35 35 4527

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Person with a disability 10 39 33 6 5 7 109
2020 Not a person with a disability 8 51 27 3 6 6 1380
2019 Person with a disability 8 33 26 4 19 10 112
2019 Not a person with a disability 7 44 26 5 11 6 1567
2018 Person with a disability 12 38 33 2 8 7 86
2018 Not a person with a disability 8 42 29 5 8 8 1185
2017 Person with a disability 15 33 28 5 7 12 85
2017 Not a person with a disability 9 40 30 6 9 7 1277
2014 Person with a disability 20 28 29 7 9999 17 74
2014 Not a person with a disability 10 36 32 8 9999 14 1316
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 419
2020 Not a person with a disability 8 92 5124
2019 Person with a disability 23 77 338
2019 Not a person with a disability 10 90 5000
2018 Person with a disability 24 76 260
2018 Not a person with a disability 10 90 3932

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 52 48 79
2020 Not a person with a disability 45 55 408
2019 Person with a disability 56 44 80
2019 Not a person with a disability 51 49 476
2018 Person with a disability 49 51 64
2018 Not a person with a disability 51 49 409

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 62 38 79
2020 Not a person with a disability 62 38 408
2019 Person with a disability 71 29 80
2019 Not a person with a disability 60 40 476
2018 Person with a disability 74 26 64
2018 Not a person with a disability 58 42 409

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 79
2020 Not a person with a disability 0 100 408
2019 Person with a disability 0 100 80
2019 Not a person with a disability 0 100 476

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 6 94 79
2020 Not a person with a disability 4 96 408
2019 Person with a disability 0 100 80
2019 Not a person with a disability 4 96 476

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 79
2020 Not a person with a disability 4 96 408
2019 Person with a disability 8 92 80
2019 Not a person with a disability 4 96 476

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 32 68 79
2020 Not a person with a disability 38 62 408
2019 Person with a disability 35 65 78
2019 Not a person with a disability 30 70 464
2018 Person with a disability 34 66 63
2018 Not a person with a disability 37 63 409

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 43 57 79
2020 Not a person with a disability 34 66 408
2019 Person with a disability 51 49 78
2019 Not a person with a disability 36 64 464
2018 Person with a disability 48 52 63
2018 Not a person with a disability 36 64 409

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 56 44 79
2020 Not a person with a disability 44 56 408
2019 Person with a disability 50 50 78
2019 Not a person with a disability 43 57 464
2018 Person with a disability 61 39 63
2018 Not a person with a disability 43 57 409

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 41 59 79
2020 Not a person with a disability 46 54 408
2019 Person with a disability 46 54 78
2019 Not a person with a disability 44 56 464
2018 Person with a disability 58 42 63
2018 Not a person with a disability 42 58 409

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 33 67 79
2020 Not a person with a disability 27 73 408
2019 Person with a disability 31 69 78
2019 Not a person with a disability 27 73 464
2018 Person with a disability 32 68 63
2018 Not a person with a disability 30 70 409

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 59 41 79
2020 Not a person with a disability 51 49 408
2019 Person with a disability 55 45 78
2019 Not a person with a disability 52 48 464
2018 Person with a disability 44 56 63
2018 Not a person with a disability 52 48 409

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 33 67 79
2020 Not a person with a disability 30 70 408
2019 Person with a disability 28 72 78
2019 Not a person with a disability 31 69 464
2018 Person with a disability 39 61 63
2018 Not a person with a disability 31 69 409

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 11 89 79
2020 Not a person with a disability 6 94 408
2019 Person with a disability 11 89 78
2019 Not a person with a disability 11 89 464

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 7 93 79
2020 Not a person with a disability 10 90 408
2019 Person with a disability 9 91 78
2019 Not a person with a disability 7 93 464

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 52 48 79
2020 Not a person with a disability 48 52 408
2019 Person with a disability 60 40 78
2019 Not a person with a disability 45 55 464
2018 Person with a disability 60 40 63
2018 Not a person with a disability 45 55 409

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 79
2020 Not a person with a disability 23 77 408
2019 Person with a disability 23 77 78
2019 Not a person with a disability 21 79 464
2018 Person with a disability 20 80 63
2018 Not a person with a disability 22 78 409

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 20 80 79
2020 Not a person with a disability 13 87 408
2019 Person with a disability 16 84 78
2019 Not a person with a disability 16 84 464
2018 Person with a disability 17 83 63
2018 Not a person with a disability 12 88 409

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 42 58 79
2020 Not a person with a disability 51 49 408
2019 Person with a disability 50 50 78
2019 Not a person with a disability 54 46 463
2018 Person with a disability 48 52 64
2018 Not a person with a disability 53 47 408

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 27 73 79
2020 Not a person with a disability 26 74 408
2019 Person with a disability 29 71 78
2019 Not a person with a disability 26 74 463
2018 Person with a disability 18 82 64
2018 Not a person with a disability 24 76 408

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 22 78 79
2020 Not a person with a disability 13 87 408
2019 Person with a disability 23 77 78
2019 Not a person with a disability 15 85 463
2018 Person with a disability 31 69 64
2018 Not a person with a disability 14 86 408

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 15 85 79
2020 Not a person with a disability 13 87 408
2019 Person with a disability 8 92 78
2019 Not a person with a disability 12 88 463
2018 Person with a disability 15 85 64
2018 Not a person with a disability 9 91 408

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 11 89 78
2019 Not a person with a disability 3 97 463

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 6 94 78
2019 Not a person with a disability 13 87 463
2018 Person with a disability 9 91 64
2018 Not a person with a disability 12 88 408

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 79
2020 Not a person with a disability 9 91 408
2019 Person with a disability 11 89 78
2019 Not a person with a disability 9 91 463
2018 Person with a disability 11 89 64
2018 Not a person with a disability 10 90 408

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 34 66 79
2020 Not a person with a disability 27 73 408
2019 Person with a disability 37 63 78
2019 Not a person with a disability 28 72 463
2018 Person with a disability 31 69 64
2018 Not a person with a disability 30 70 408

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 10 90 70
2019 Not a person with a disability 11 89 447
2018 Person with a disability 15 85 61
2018 Not a person with a disability 12 88 394

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 16 84 70
2019 Not a person with a disability 21 79 447

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 8 92 61
2018 Not a person with a disability 12 88 394

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 7 93 70
2019 Not a person with a disability 7 93 447
2018 Person with a disability 11 89 61
2018 Not a person with a disability 7 93 394

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 7 93 70
2019 Not a person with a disability 11 89 447
2018 Person with a disability 12 88 61
2018 Not a person with a disability 8 92 394

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 14 86 70
2019 Not a person with a disability 10 90 447

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 16 84 70
2019 Not a person with a disability 11 89 447
2018 Person with a disability 10 90 61
2018 Not a person with a disability 11 89 394

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 21 79 70
2019 Not a person with a disability 11 89 447
2018 Person with a disability 12 88 61
2018 Not a person with a disability 14 86 394

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 20 80 70
2019 Not a person with a disability 15 85 447
2018 Person with a disability 15 85 61
2018 Not a person with a disability 13 87 394

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 35 65 70
2019 Not a person with a disability 31 69 447
2018 Person with a disability 28 72 61
2018 Not a person with a disability 30 70 394

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 7 93 70
2019 Not a person with a disability 9 91 447
2018 Person with a disability 10 90 61
2018 Not a person with a disability 9 91 394

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 52 48 70
2019 Not a person with a disability 45 55 447
2018 Person with a disability 61 39 61
2018 Not a person with a disability 49 51 394

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 52 48 70
2019 Not a person with a disability 50 50 447
2018 Person with a disability 64 36 61
2018 Not a person with a disability 51 49 394

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 16 84 70
2019 Not a person with a disability 10 90 447
2018 Person with a disability 25 75 61
2018 Not a person with a disability 9 91 394

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 14 21 8 8 26 7 45 24 416
2020 Not a person with a disability 23 15 16 5 3 30 8 62 13 5118
2019 Person with a disability 15 15 19 9 13 25 5 42 31 341
2019 Not a person with a disability 21 15 19 5 4 27 9 56 15 5005
2018 Person with a disability 14 15 23 8 11 23 5 40 28 261
2018 Not a person with a disability 19 17 21 5 5 27 7 54 14 3920
2017 Person with a disability 17 14 20 7 12 24 5 43 28 293
2017 Not a person with a disability 19 18 18 5 4 26 10 57 15 4305
2014 Person with a disability 19 13 19 8 14 21 6 43 31 263
2014 Not a person with a disability 19 16 18 5 4 28 9 56 16 4528

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 25 16 8 6 11 1 66 16 418
2020 Not a person with a disability 38 27 15 4 2 11 1 75 8 5123
2019 Person with a disability 28 23 19 10 7 11 1 58 20 341
2019 Not a person with a disability 36 26 16 5 3 12 1 72 9 5000
2018 Person with a disability 27 27 16 9 10 10 1 61 21 261
2018 Not a person with a disability 32 29 18 5 4 12 1 70 10 3918
2017 Person with a disability 28 22 20 4 11 13 1 59 18 293
2017 Not a person with a disability 31 29 18 5 3 12 2 70 9 4304
2014 Person with a disability 29 23 17 10 9 11 1 59 22 263
2014 Not a person with a disability 31 27 18 5 3 15 2 69 10 4527
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 415
2020 Not a person with a disability 6 94 5120
2019 Person with a disability 18 82 337
2019 Not a person with a disability 6 94 4995
2018 Person with a disability 21 79 256
2018 Not a person with a disability 6 94 3924

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 39 61 69
2020 Not a person with a disability 36 64 331
2019 Person with a disability 35 65 62
2019 Not a person with a disability 36 64 317
2018 Person with a disability 35 65 54
2018 Not a person with a disability 37 63 219

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 81 19 69
2020 Not a person with a disability 75 25 331
2019 Person with a disability 77 23 62
2019 Not a person with a disability 76 24 317
2018 Person with a disability 83 17 54
2018 Not a person with a disability 76 24 219

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 69
2020 Not a person with a disability 0 100 331
2018 Person with a disability 0 100 54
2018 Not a person with a disability 0 100 219

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 8 92 62
2019 Not a person with a disability 7 93 317

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 69
2020 Not a person with a disability 45 55 331
2019 Person with a disability 12 88 62
2019 Not a person with a disability 35 65 317

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 16 84 69
2020 Not a person with a disability 27 73 331
2019 Person with a disability 12 88 62
2019 Not a person with a disability 30 70 317

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 9 91 69
2020 Not a person with a disability 23 77 331

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 28 72 69
2020 Not a person with a disability 25 75 331
2019 Person with a disability 22 78 62
2019 Not a person with a disability 29 71 317
2018 Person with a disability 13 87 54
2018 Not a person with a disability 26 74 219

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 31 69 69
2020 Not a person with a disability 19 81 331
2019 Person with a disability 13 87 62
2019 Not a person with a disability 24 76 317
2018 Person with a disability 12 88 54
2018 Not a person with a disability 20 80 219

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 10 90 69
2020 Not a person with a disability 10 90 331

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 22 78 69
2020 Not a person with a disability 20 80 331
2019 Person with a disability 13 87 62
2019 Not a person with a disability 17 83 317

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 50 50 69
2020 Not a person with a disability 4 96 331
2019 Person with a disability 78 22 62
2019 Not a person with a disability 4 96 317

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 0 100 69
2020 Not a person with a disability 0 100 331
2018 Person with a disability 0 100 54
2018 Not a person with a disability 0 100 219

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 69
2020 Not a person with a disability 20 80 331
2019 Person with a disability 12 88 62
2019 Not a person with a disability 19 81 317
2018 Person with a disability 23 77 54
2018 Not a person with a disability 21 79 219

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 21 79 69
2020 Not a person with a disability 26 74 331
2019 Person with a disability 39 61 61
2019 Not a person with a disability 26 74 314
2018 Person with a disability 38 62 54
2018 Not a person with a disability 26 74 220

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 13 87 69
2020 Not a person with a disability 11 89 331
2019 Person with a disability 21 79 61
2019 Not a person with a disability 10 90 314
2018 Person with a disability 26 74 54
2018 Not a person with a disability 9 91 220

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 18 82 69
2020 Not a person with a disability 12 88 331
2019 Person with a disability 33 67 61
2019 Not a person with a disability 10 90 314
2018 Person with a disability 36 64 54
2018 Not a person with a disability 10 90 220

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 9 91 54
2018 Not a person with a disability 6 94 220

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 13 87 61
2019 Not a person with a disability 3 97 314

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 17 83 69
2020 Not a person with a disability 7 93 331
2019 Person with a disability 10 90 61
2019 Not a person with a disability 7 93 314
2018 Person with a disability 13 87 54
2018 Not a person with a disability 9 91 220

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 51 49 69
2020 Not a person with a disability 52 48 331
2019 Person with a disability 38 62 61
2019 Not a person with a disability 53 47 314
2018 Person with a disability 35 65 54
2018 Not a person with a disability 56 44 220

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 14 86 50
2019 Not a person with a disability 4 96 286

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 13 87 50
2019 Not a person with a disability 18 82 286
2018 Person with a disability 10 90 50
2018 Not a person with a disability 15 85 214

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 50
2018 Not a person with a disability 3 97 214

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 10 90 50
2019 Not a person with a disability 7 93 286

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 21 79 50
2019 Not a person with a disability 15 85 286
2018 Person with a disability 19 81 50
2018 Not a person with a disability 12 88 214

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 16 84 50
2019 Not a person with a disability 10 90 286
2018 Person with a disability 30 70 50
2018 Not a person with a disability 9 91 214

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 35 65 50
2019 Not a person with a disability 24 76 286
2018 Person with a disability 37 63 50
2018 Not a person with a disability 22 78 214

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 13 87 50
2019 Not a person with a disability 11 89 286
2018 Person with a disability 11 89 50
2018 Not a person with a disability 8 92 214

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 46 54 50
2019 Not a person with a disability 47 53 286
2018 Person with a disability 55 45 50
2018 Not a person with a disability 50 50 214

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 51 49 50
2019 Not a person with a disability 59 41 286
2018 Person with a disability 59 41 50
2018 Not a person with a disability 59 41 214

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 9 91 50
2019 Not a person with a disability 8 92 286
2018 Person with a disability 28 72 50
2018 Not a person with a disability 11 89 214

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 14 21 8 7 27 5 48 22 419
2020 Not a person with a disability 24 17 16 3 3 32 6 64 9 5111
2019 Person with a disability 18 13 18 6 9 29 6 48 24 339
2019 Not a person with a disability 23 14 19 3 3 29 9 60 9 4994
2018 Person with a disability 20 10 27 8 7 24 4 41 22 260
2018 Not a person with a disability 21 17 21 3 2 30 6 60 8 3918
2017 Person with a disability 19 13 21 4 9 28 6 48 20 293
2017 Not a person with a disability 20 18 18 2 2 32 9 62 8 4304
2014 Person with a disability 22 13 18 7 6 27 7 53 20 261
2014 Not a person with a disability 21 15 18 3 2 33 9 61 8 4522

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 24 15 9 6 10 1 66 16 418
2020 Not a person with a disability 39 29 15 3 2 10 1 77 6 5122
2019 Person with a disability 32 22 17 9 7 11 2 62 18 337
2019 Not a person with a disability 39 25 16 3 2 13 2 74 6 4998
2018 Person with a disability 32 22 20 7 8 11 1 61 17 260
2018 Not a person with a disability 35 29 17 3 2 12 1 74 6 3922
2017 Person with a disability 31 22 20 4 9 14 1 62 15 293
2017 Not a person with a disability 35 30 16 2 2 13 2 76 5 4296
2014 Person with a disability 32 24 14 6 6 15 2 68 15 262
2014 Not a person with a disability 35 26 16 3 2 17 2 75 5 4523

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 0 10 9 45 18 10 8 12 77 11
2020 Not a person with a disability 2 6 28 15 37 12 1 9 59 145
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 21 18 12 20 0 2 49 33 419
2020 Not a person with a disability 36 22 17 11 12 0 2 59 23 5125

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 20 26 23 16 14 0 0 46 30 415
2020 Not a person with a disability 31 29 21 11 9 0 1 60 19 5111
2019 Person with a disability 16 22 22 13 24 0 1 39 38 340
2019 Not a person with a disability 20 27 22 14 16 0 1 48 30 5006
2018 Person with a disability 14 21 23 11 28 1 2 36 40 257
2018 Not a person with a disability 15 22 24 16 21 0 1 38 37 3932
2017 Person with a disability 12 17 19 16 33 0 1 30 50 293
2017 Not a person with a disability 14 20 20 18 26 0 1 35 45 4309

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 17 28 27 14 13 0 1 46 27 419
2020 Not a person with a disability 22 26 25 16 11 0 0 47 27 5120
2019 Person with a disability 26 22 25 14 11 0 1 49 25 339
2019 Not a person with a disability 24 27 25 14 9 0 0 52 23 5001
2018 Person with a disability 22 20 28 14 14 0 1 42 29 259
2018 Not a person with a disability 19 27 27 17 9 0 1 46 26 3931
2017 Person with a disability 17 30 24 14 12 1 2 49 27 293
2017 Not a person with a disability 20 26 28 16 9 0 1 47 25 4312

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 26 21 12 11 0 2 54 24 418
2020 Not a person with a disability 29 26 21 12 9 0 2 57 22 5107
2019 Person with a disability 33 25 18 10 9 1 4 61 20 339
2019 Not a person with a disability 32 28 21 11 6 1 2 61 17 4978
2018 Person with a disability 24 23 25 13 12 1 1 48 26 259
2018 Not a person with a disability 25 27 24 13 8 0 3 54 21 3911
2017 Person with a disability 24 30 19 13 10 1 2 56 24 292
2017 Not a person with a disability 25 29 22 13 7 1 3 56 21 4298

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 22 22 13 14 2 2 49 29 415
2020 Not a person with a disability 28 25 20 13 10 2 1 55 24 5108
2019 Person with a disability 26 23 21 14 14 1 2 51 28 337
2019 Not a person with a disability 28 24 22 14 10 1 1 53 25 4989
2018 Person with a disability 25 23 17 17 13 2 2 50 32 257
2018 Not a person with a disability 24 23 24 15 11 1 1 48 27 3916
2017 Person with a disability 23 23 21 14 15 1 3 47 30 293
2017 Not a person with a disability 23 26 23 15 11 1 2 50 26 4302

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 49 19 14 5 5 1 7 73 11 417
2020 Not a person with a disability 49 22 12 7 5 0 4 74 13 5095
2019 Person with a disability 57 14 11 5 5 1 8 78 11 338
2019 Not a person with a disability 53 22 12 5 3 1 5 79 8 4981
2018 Person with a disability 44 24 14 5 4 1 7 74 10 259
2018 Not a person with a disability 48 23 14 5 4 0 5 76 10 3907
2017 Person with a disability 45 23 12 6 3 2 9 77 9 293
2017 Not a person with a disability 47 24 13 5 3 1 8 77 9 4304

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 22 24 13 14 0 1 48 27 416
2020 Not a person with a disability 31 26 20 12 11 0 0 57 23 5116
2019 Person with a disability 31 23 24 8 12 1 1 55 21 339
2019 Not a person with a disability 34 28 19 10 8 0 1 63 17 4997
2018 Person with a disability 24 22 22 13 18 1 1 47 31 258
2018 Not a person with a disability 30 26 21 12 9 0 1 58 21 3925
2017 Person with a disability 23 26 19 15 13 1 2 51 29 291
2017 Not a person with a disability 30 29 22 10 8 0 1 60 18 4295

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 32 20 18 10 13 0 7 56 24 417
2020 Not a person with a disability 33 22 18 11 10 0 7 59 22 5106

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 26 31 22 11 7 1 1 58 19 417
2020 Not a person with a disability 37 32 19 7 3 1 2 70 10 5088
2019 Person with a disability 29 29 18 12 8 1 2 60 21 338
2019 Not a person with a disability 34 35 19 7 4 1 2 70 11 4986
2018 Person with a disability 27 24 24 11 9 1 3 54 21 258
2018 Not a person with a disability 28 34 23 8 5 1 1 63 13 3909
2017 Person with a disability 28 29 19 11 8 2 2 60 20 292
2017 Not a person with a disability 32 33 19 9 5 1 2 66 15 4292

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 25 27 21 14 12 1 1 52 26 414
2020 Not a person with a disability 28 31 21 11 7 0 1 60 19 5088
2019 Person with a disability 29 24 21 14 11 1 1 54 25 339
2019 Not a person with a disability 29 32 22 10 5 0 1 61 16 4983
2018 Person with a disability 21 28 20 17 10 1 3 51 28 258
2018 Not a person with a disability 24 30 25 13 7 1 1 55 20 3915
2017 Person with a disability 19 28 22 17 9 2 3 50 28 291
2017 Not a person with a disability 25 30 23 13 6 1 2 57 20 4291

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 28 21 10 10 1 1 58 20 416
2020 Not a person with a disability 36 29 19 9 5 0 1 66 15 5096
2019 Person with a disability 34 26 14 11 12 1 1 62 24 339
2019 Not a person with a disability 36 31 19 9 5 1 1 68 14 4980
2018 Person with a disability 28 22 25 12 9 1 2 52 22 258
2018 Not a person with a disability 29 30 22 10 6 1 1 61 16 3896
2017 Person with a disability 30 30 19 9 10 1 1 61 19 292
2017 Not a person with a disability 32 30 20 10 6 1 2 63 17 4293

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 38 23 16 12 10 0 0 61 23 414
2020 Not a person with a disability 46 26 15 7 5 1 1 73 12 5091
2019 Person with a disability 36 24 16 10 12 1 2 61 23 338
2019 Not a person with a disability 45 26 14 7 6 1 1 72 13 4974

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 24 28 22 14 10 0 1 53 25 415
2020 Not a person with a disability 29 31 22 11 6 0 1 60 18 5103

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 23 24 25 15 11 0 0 47 27 414
2020 Not a person with a disability 28 29 22 13 8 0 0 57 21 5097
2019 Person with a disability 30 27 19 11 10 1 2 59 22 337
2019 Not a person with a disability 35 31 19 9 5 0 1 67 14 4973
2018 Person with a disability 27 23 20 15 12 1 2 52 27 258
2018 Not a person with a disability 29 30 22 11 6 1 1 60 17 3895
2017 Person with a disability 23 32 19 14 10 0 1 56 25 290
2017 Not a person with a disability 29 31 20 10 6 0 2 62 17 4283

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 23 20 7 7 0 1 67 14 417
2020 Not a person with a disability 47 27 15 5 3 0 2 76 9 5095
2019 Person with a disability 48 21 13 7 10 0 1 70 17 339
2019 Not a person with a disability 56 24 10 5 3 0 2 82 8 4962
2018 Person with a disability 39 24 16 6 10 1 3 66 17 256
2018 Not a person with a disability 53 24 13 4 3 0 3 79 8 3892
2017 Person with a disability 44 26 16 6 5 0 2 72 11 290
2017 Not a person with a disability 54 24 12 4 3 0 2 80 7 4304

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 31 25 12 11 0 1 52 23 418
2020 Not a person with a disability 29 33 21 11 5 0 1 62 16 5098

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 26 13 7 7 1 3 72 14 417
2020 Not a person with a disability 65 18 7 2 1 1 5 88 4 5096
2019 Person with a disability 48 24 9 5 12 1 1 73 17 337
2019 Not a person with a disability 73 13 5 2 1 1 6 91 3 4965
2018 Person with a disability 47 15 15 8 10 1 4 66 19 258
2018 Not a person with a disability 68 15 7 2 2 1 5 88 4 3900

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 66 11 8 5 5 2 3 81 10 419
2020 Not a person with a disability 78 9 4 2 2 1 3 91 4 5108
2019 Person with a disability 58 12 8 7 11 1 2 73 18 341
2019 Not a person with a disability 74 10 5 3 3 1 3 88 6 4988
2018 Person with a disability 54 13 11 7 9 2 4 71 18 259
2018 Not a person with a disability 72 11 6 3 3 1 4 88 6 3905
2017 Person with a disability 61 15 5 6 9 1 3 79 15 291
2017 Not a person with a disability 74 11 5 3 2 1 4 89 6 4308

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 66 20 6 4 2 1 2 88 6 416
2020 Not a person with a disability 73 16 5 2 1 0 2 91 3 5095
2019 Person with a disability 50 30 10 5 4 0 0 81 9 335
2019 Not a person with a disability 61 24 8 3 2 0 2 87 5 4969
2018 Person with a disability 52 24 10 5 6 1 3 79 11 256
2018 Not a person with a disability 59 24 9 4 2 0 2 85 6 3900
2017 Person with a disability 55 24 11 3 5 1 2 81 8 292
2017 Not a person with a disability 60 24 8 3 2 0 3 87 5 4305

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 59 16 11 5 7 0 1 76 13 417
2020 Not a person with a disability 69 15 7 4 3 0 2 86 7 5090
2019 Person with a disability 53 20 10 6 11 1 0 74 16 339
2019 Not a person with a disability 64 18 8 4 4 0 2 84 8 4968
2018 Person with a disability 44 20 15 7 11 1 2 66 19 255
2018 Not a person with a disability 58 20 10 5 5 0 2 80 10 3891
2017 Person with a disability 55 19 6 8 11 1 2 75 19 290
2017 Not a person with a disability 63 18 8 5 3 0 3 83 8 4299

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 56 9 3 1 1 0 30 93 3 416
2020 Not a person with a disability 63 10 4 1 1 1 20 92 2 5102
2019 Person with a disability 56 9 4 1 1 1 29 93 2 336
2019 Not a person with a disability 62 11 4 2 1 0 20 91 3 4954
2018 Person with a disability 45 7 5 1 2 1 39 87 4 253
2018 Not a person with a disability 56 12 5 2 1 0 24 90 4 3874
2017 Person with a disability 55 9 2 3 1 0 29 91 6 290
2017 Not a person with a disability 58 12 5 2 1 0 23 91 3 4303

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 69 15 5 3 2 0 5 90 5 418
2020 Not a person with a disability 75 14 5 1 1 0 4 92 2 5114
2019 Person with a disability 65 15 5 2 3 1 9 89 5 336
2019 Not a person with a disability 73 14 5 1 1 0 5 92 2 4965
2018 Person with a disability 59 13 6 3 4 1 14 84 8 255
2018 Not a person with a disability 68 16 7 2 1 0 6 90 2 3882
2017 Person with a disability 61 15 5 2 2 2 13 89 5 287
2017 Not a person with a disability 70 15 5 2 1 0 8 92 3 4291

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 54 17 11 7 7 0 4 73 15 415
2020 Not a person with a disability 64 16 9 4 5 0 2 82 9 5118
2019 Person with a disability 56 14 9 7 10 1 3 73 18 340
2019 Not a person with a disability 65 12 8 5 7 0 3 80 12 4988
2018 Person with a disability 48 12 11 5 14 1 8 67 21 256
2018 Not a person with a disability 59 14 9 6 9 0 3 75 16 3898
2017 Person with a disability 47 16 8 9 13 1 6 68 24 292
2017 Not a person with a disability 57 15 8 7 9 0 4 75 16 4310

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 30 28 23 8 9 0 2 59 17 417
2020 Not a person with a disability 46 29 15 6 3 0 1 76 9 5121
2019 Person with a disability 36 29 19 9 5 0 1 66 14 339
2019 Not a person with a disability 54 25 12 4 2 0 2 82 6 4974
2018 Person with a disability 30 26 19 12 12 1 1 57 24 255
2018 Not a person with a disability 49 27 14 5 2 0 2 78 7 3900
2017 Person with a disability 30 29 19 11 7 1 3 61 19 291
2017 Not a person with a disability 53 26 12 4 2 0 3 81 6 4301

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 21 37 23 9 9 0 0 59 17 418
2020 Not a person with a disability 28 39 23 7 4 0 0 67 10 5120

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 9 28 38 14 11 0 0 37 25 419
2020 Not a person with a disability 16 32 34 13 5 0 0 48 18 5128
2019 Person with a disability 12 28 38 12 10 0 0 40 22 341
2019 Not a person with a disability 19 33 33 11 3 0 0 52 14 5003
2018 Person with a disability 9 25 36 16 12 1 0 35 28 261
2018 Not a person with a disability 14 33 35 13 4 0 0 47 18 3944
2017 Person with a disability 11 20 39 17 13 1 0 31 30 293
2017 Not a person with a disability 13 31 38 13 5 0 0 44 18 4313

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 22 19 38 16 5 0 1 21 41 419
2020 Not a person with a disability 11 19 37 23 10 0 0 33 30 5113
2019 Person with a disability 18 20 33 21 7 0 0 28 38 335
2019 Not a person with a disability 8 17 38 23 13 0 0 36 25 4947
2018 Person with a disability 23 19 31 18 8 1 0 26 42 259
2018 Not a person with a disability 9 18 39 23 11 0 0 34 27 3873
2017 Person with a disability 15 26 33 17 7 1 1 24 43 291
2017 Not a person with a disability 7 18 41 23 11 0 1 34 25 4305

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 37 16 8 4 1 0 71 12 418
2020 Not a person with a disability 39 40 12 5 2 1 0 81 7 5125
2019 Person with a disability 24 34 15 13 9 5 0 61 23 341
2019 Not a person with a disability 27 38 17 9 4 4 0 68 13 4984
2018 Person with a disability 24 37 14 12 10 3 0 63 23 261
2018 Not a person with a disability 28 39 18 8 4 3 0 69 13 3919
2017 Person with a disability 19 30 17 15 14 4 1 51 31 293
2017 Not a person with a disability 17 37 20 12 7 7 1 58 20 4311

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 27 15 16 10 3 0 58 26 419
2020 Not a person with a disability 35 33 14 10 5 3 0 70 16 5100

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 27 11 13 14 1 1 61 28 417
2020 Not a person with a disability 39 28 12 11 7 1 1 69 19 5114

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 24 17 6 6 4 1 69 13 417
2020 Not a person with a disability 48 28 13 4 3 3 1 80 7 5101

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 27 31 19 12 10 1 0 58 23 416
2020 Not a person with a disability 36 32 17 9 4 2 0 70 13 5119
2019 Person with a disability 23 35 12 14 14 2 1 59 29 341
2019 Not a person with a disability 27 36 18 11 6 2 0 64 18 4999
2018 Person with a disability 20 27 19 14 17 2 0 49 32 261
2018 Not a person with a disability 26 36 18 11 7 2 0 63 18 3924
2017 Person with a disability 16 29 18 15 18 3 1 47 35 293
2017 Not a person with a disability 19 38 18 13 8 3 1 60 22 4312

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 34 41 13 8 4 0 0 75 12 418
2020 Not a person with a disability 42 40 10 6 2 1 0 82 8 5128

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 33 35 16 11 5 0 0 69 16 415
2020 Not a person with a disability 40 37 12 7 3 1 0 78 10 5101

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 29 34 22 10 3 1 1 64 13 416
2020 Not a person with a disability 37 37 16 5 2 1 1 76 7 5087

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 43 30 14 6 3 2 2 76 9 416
2020 Not a person with a disability 48 34 11 3 1 1 1 84 5 5102

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 74 12 6 1 0 5 2 92 2 419
2020 Not a person with a disability 67 20 5 1 1 5 1 93 2 5108

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 48 31 9 6 3 3 0 82 9 417
2020 Not a person with a disability 49 34 9 4 1 2 0 86 6 5114

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 29 8 10 7 1 0 75 17 417
2020 Not a person with a disability 50 29 9 7 4 1 1 81 11 5101

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 50 23 11 8 6 1 1 75 14 417
2020 Not a person with a disability 54 28 9 5 2 1 1 84 7 5112

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 19 45 14 20 3 0 0 63 23 66
2020 Not a person with a disability 18 49 13 16 4 1 0 67 19 1114
2019 Person with a disability 17 46 14 12 6 6 0 66 19 55
2019 Not a person with a disability 18 45 16 15 4 1 1 64 20 991

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 94 6 66
2020 Not a person with a disability 96 4 1114

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 14 36 24 16 10 0 0 50 26 62
2020 Not a person with a disability 19 37 18 19 7 0 0 56 26 1068
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 19 81 417
2020 Not a person with a disability 9 91 5084

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 40 60 417
2020 Not a person with a disability 10 90 5098
2019 Person with a disability 49 51 338
2019 Not a person with a disability 13 87 4997
2017 Person with a disability 53 47 293
2017 Not a person with a disability 15 85 4310
2014 Person with a disability 50 50 262
2014 Not a person with a disability 12 88 4514

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 93 7 169
2020 Not a person with a disability 29 71 509

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 73 27 168
2020 Not a person with a disability 76 24 510
2019 Person with a disability 84 16 164
2019 Not a person with a disability 79 21 654
2017 Person with a disability 89 11 153
2017 Not a person with a disability 75 25 631
2014 Person with a disability 87 13 131
2014 Not a person with a disability 75 25 540

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 44 33 6 10 5 1 1 79 15 124
2020 Not a person with a disability 48 35 9 5 1 1 0 84 7 387
2019 Person with a disability 42 37 6 8 8 0 0 78 15 137
2019 Not a person with a disability 51 33 6 7 2 0 0 84 9 512
2017 Person with a disability 38 33 6 15 8 0 1 71 23 136
2017 Not a person with a disability 49 36 4 7 2 0 1 87 9 476
2014 Person with a disability 47 34 5 7 7 0 0 81 14 114
2014 Not a person with a disability 56 33 5 3 1 1 1 90 5 409

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 45 29 11 7 5 2 1 77 12 418
2020 Not a person with a disability 49 30 9 4 2 3 4 85 6 5117
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 41 36 22 1 47 53 419
2020 Not a person with a disability 32 45 21 2 58 42 5132

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Person with a disability 30 70 172
2020 Not a person with a disability 32 68 1667

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 19 17 15 38 1 4 27 55 171
2020 Not a person with a disability 11 19 18 20 26 1 5 32 49 1665

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 7 13 21 19 39 1 1 20 58 172
2020 Not a person with a disability 7 15 15 23 37 1 2 22 62 1668

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Person with a disability 35 20 13 9 10 3 9 62 22 418
2020 Not a person with a disability 41 20 15 7 6 2 9 68 15 5117
2019 Person with a disability 31 18 13 13 15 1 9 54 32 337
2019 Not a person with a disability 39 20 15 9 9 1 7 63 20 4967
2018 Person with a disability 32 14 18 9 18 2 8 51 30 260
2018 Not a person with a disability 35 19 16 10 11 1 7 59 23 3918
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