2020 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 109. In total, how many years have you been working in your current department or agency?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 40 4 11 2 0 0 84 13 1733
2020 3 to 10 years in current department or agency 35 46 4 11 3 0 0 82 14 2219
2020 11 to 20 years in current department or agency 31 47 6 13 3 0 0 78 16 1002
2020 More than 20 years in current department or agency 33 45 6 12 4 0 0 78 17 282

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 82 13 2 1 1 1 0 96 2 1724
2020 3 to 10 years in current department or agency 77 16 2 2 1 0 1 94 3 2210
2020 11 to 20 years in current department or agency 71 20 4 3 1 1 0 92 4 1000
2020 More than 20 years in current department or agency 73 18 5 4 1 0 0 91 5 279
2017 Less than 3 years in current department or agency 78 15 2 2 1 0 0 94 3 1491
2017 3 to 10 years in current department or agency 68 23 3 3 1 0 1 92 5 1963
2017 11 to 20 years in current department or agency 68 22 5 3 1 1 0 91 4 793
2017 More than 20 years in current department or agency 69 25 3 2 1 1 1 95 2 307
2014 Less than 3 years in current department or agency 76 17 3 2 1 0 0 95 3 1579
2014 3 to 10 years in current department or agency 73 20 3 2 1 0 0 94 3 1954
2014 11 to 20 years in current department or agency 70 22 3 3 1 0 1 93 4 838
2014 More than 20 years in current department or agency 72 23 1 2 1 1 1 96 3 391

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 34 8 9 4 0 1 80 13 1729
2020 3 to 10 years in current department or agency 38 37 11 10 3 0 0 75 14 2214
2020 11 to 20 years in current department or agency 35 37 10 13 4 0 1 73 17 999
2020 More than 20 years in current department or agency 34 38 10 13 5 0 0 72 18 281
2019 Less than 3 years in current department or agency 50 32 7 8 3 0 0 82 11 1547
2019 3 to 10 years in current department or agency 43 36 7 10 4 0 0 79 14 2032
2019 11 to 20 years in current department or agency 40 35 8 11 6 0 0 75 17 862
2019 More than 20 years in current department or agency 41 36 6 10 7 0 0 77 17 257
2017 Less than 3 years in current department or agency 51 32 6 8 3 0 0 83 11 1488
2017 3 to 10 years in current department or agency 38 38 8 11 5 0 0 76 16 1966
2017 11 to 20 years in current department or agency 37 36 9 12 6 0 0 73 18 795
2017 More than 20 years in current department or agency 35 40 8 10 7 0 0 76 16 306
2014 Less than 3 years in current department or agency 50 33 7 7 3 0 0 84 10 1579
2014 3 to 10 years in current department or agency 46 34 7 9 4 0 0 80 14 1955
2014 11 to 20 years in current department or agency 43 38 6 9 4 0 0 82 13 838
2014 More than 20 years in current department or agency 43 37 5 10 5 0 0 80 15 392

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 39 9 8 3 0 0 79 11 1722
2020 3 to 10 years in current department or agency 35 39 11 11 4 0 0 74 15 2205
2020 11 to 20 years in current department or agency 30 43 11 12 3 0 1 74 15 995
2020 More than 20 years in current department or agency 31 45 11 9 2 0 1 77 11 279
2019 Less than 3 years in current department or agency 33 41 10 11 5 0 0 74 16 1541
2019 3 to 10 years in current department or agency 31 39 12 13 5 0 0 70 18 2028
2019 11 to 20 years in current department or agency 25 42 13 12 6 0 0 68 19 858
2019 More than 20 years in current department or agency 24 47 10 9 8 0 1 73 17 258
2018 Less than 3 years in current department or agency 36 40 8 11 3 0 1 77 15 1522
2018 3 to 10 years in current department or agency 26 48 9 13 4 0 0 74 17 1692
2018 11 to 20 years in current department or agency 23 46 10 14 6 0 1 70 20 736
2018 More than 20 years in current department or agency 23 48 10 13 6 0 0 72 19 211
2017 Less than 3 years in current department or agency 36 38 10 11 5 0 0 74 16 1491
2017 3 to 10 years in current department or agency 26 41 12 15 7 0 0 67 22 1965
2017 11 to 20 years in current department or agency 26 38 11 15 9 0 0 64 25 796
2017 More than 20 years in current department or agency 29 37 11 14 7 0 1 67 21 310
2014 Less than 3 years in current department or agency 34 37 10 13 6 0 0 72 18 1580
2014 3 to 10 years in current department or agency 29 39 11 15 6 0 0 68 21 1955
2014 11 to 20 years in current department or agency 27 40 11 15 6 0 0 68 21 837
2014 More than 20 years in current department or agency 28 41 9 15 7 0 1 69 22 390

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 33 8 6 3 0 1 83 9 1711
2020 3 to 10 years in current department or agency 44 37 9 7 3 0 1 81 10 2196
2020 11 to 20 years in current department or agency 41 37 10 8 3 0 0 78 11 991
2020 More than 20 years in current department or agency 42 33 11 9 4 0 1 76 13 280
2019 Less than 3 years in current department or agency 49 35 8 5 2 0 0 84 7 1537
2019 3 to 10 years in current department or agency 47 34 9 7 2 0 0 81 9 2016
2019 11 to 20 years in current department or agency 42 36 11 7 4 0 0 78 11 857
2019 More than 20 years in current department or agency 43 34 10 10 3 0 0 76 13 253
2017 Less than 3 years in current department or agency 54 32 8 5 1 0 0 86 6 1486
2017 3 to 10 years in current department or agency 41 40 9 7 3 0 0 82 9 1956
2017 11 to 20 years in current department or agency 40 40 8 9 3 0 0 80 12 792
2017 More than 20 years in current department or agency 47 37 9 5 1 0 1 85 7 309
2014 Less than 3 years in current department or agency 50 34 8 5 2 0 0 85 7 1579
2014 3 to 10 years in current department or agency 42 39 9 7 2 0 0 82 9 1953
2014 11 to 20 years in current department or agency 43 36 9 7 3 0 0 80 11 835
2014 More than 20 years in current department or agency 43 37 8 9 3 0 0 81 11 392

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 30 11 8 4 0 0 78 12 1721
2020 3 to 10 years in current department or agency 42 31 12 9 5 0 0 73 15 2212
2020 11 to 20 years in current department or agency 39 33 11 11 6 0 0 72 17 1002
2020 More than 20 years in current department or agency 36 35 10 11 6 0 1 72 17 278
2019 Less than 3 years in current department or agency 48 31 9 7 5 0 0 79 12 1549
2019 3 to 10 years in current department or agency 43 31 10 10 5 0 0 75 15 2033
2019 11 to 20 years in current department or agency 40 32 12 9 7 0 0 72 16 864
2019 More than 20 years in current department or agency 42 31 9 11 6 0 0 74 17 258
2018 Less than 3 years in current department or agency 49 28 12 6 4 0 1 78 9 1518
2018 3 to 10 years in current department or agency 41 34 10 9 5 0 0 76 14 1689
2018 11 to 20 years in current department or agency 38 33 13 9 7 0 0 71 16 735
2018 More than 20 years in current department or agency 38 34 8 14 5 0 2 73 19 209
2017 Less than 3 years in current department or agency 51 27 11 6 3 1 1 79 10 1487
2017 3 to 10 years in current department or agency 40 35 11 8 6 0 0 75 14 1960
2017 11 to 20 years in current department or agency 35 34 11 11 8 0 0 69 20 796
2017 More than 20 years in current department or agency 43 32 13 7 4 0 1 75 12 309
2014 Less than 3 years in current department or agency 44 33 11 6 3 1 1 79 10 1578
2014 3 to 10 years in current department or agency 38 34 12 8 6 0 1 73 15 1954
2014 11 to 20 years in current department or agency 36 34 14 10 6 0 0 70 16 837
2014 More than 20 years in current department or agency 34 33 15 12 5 0 1 67 17 391

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 34 11 6 3 0 0 79 10 1729
2020 3 to 10 years in current department or agency 39 38 12 7 4 0 0 78 11 2219
2020 11 to 20 years in current department or agency 41 37 12 6 3 0 0 78 10 1003
2020 More than 20 years in current department or agency 41 41 12 4 3 0 0 82 7 283
2019 Less than 3 years in current department or agency 41 36 12 7 4 0 0 78 11 1551
2019 3 to 10 years in current department or agency 38 41 11 6 4 0 0 79 10 2034
2019 11 to 20 years in current department or agency 38 40 9 7 6 0 0 78 13 864
2019 More than 20 years in current department or agency 44 34 12 6 3 0 0 79 10 258
2018 Less than 3 years in current department or agency 40 39 10 7 5 0 0 78 12 1517
2018 3 to 10 years in current department or agency 34 43 12 7 4 0 0 77 11 1680
2018 11 to 20 years in current department or agency 33 45 11 6 5 0 0 78 11 728
2018 More than 20 years in current department or agency 47 36 10 4 4 0 0 82 8 210
2017 Less than 3 years in current department or agency 42 41 9 6 3 0 0 83 8 1489
2017 3 to 10 years in current department or agency 33 45 10 7 5 0 0 78 11 1963
2017 11 to 20 years in current department or agency 31 46 10 7 5 0 0 78 12 794
2017 More than 20 years in current department or agency 41 45 6 6 2 0 0 86 8 310
2014 Less than 3 years in current department or agency 36 43 12 6 4 0 0 79 9 1581
2014 3 to 10 years in current department or agency 31 43 12 9 5 0 0 73 15 1952
2014 11 to 20 years in current department or agency 34 43 11 7 6 0 0 77 13 837
2014 More than 20 years in current department or agency 34 42 10 10 3 0 0 77 13 392

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 36 12 8 4 0 0 76 12 1733
2020 3 to 10 years in current department or agency 33 36 13 11 7 0 0 69 17 2217
2020 11 to 20 years in current department or agency 32 36 13 11 8 0 0 68 19 1002
2020 More than 20 years in current department or agency 31 38 13 12 6 0 0 69 18 283
2019 Less than 3 years in current department or agency 34 36 14 9 6 0 0 71 15 1542
2019 3 to 10 years in current department or agency 30 37 15 11 7 0 0 68 18 2032
2019 11 to 20 years in current department or agency 27 36 15 14 8 0 0 64 21 861
2019 More than 20 years in current department or agency 27 37 16 12 7 1 0 64 20 255
2018 Less than 3 years in current department or agency 35 34 16 10 6 0 0 69 15 1513
2018 3 to 10 years in current department or agency 28 36 15 12 8 0 0 64 21 1684
2018 11 to 20 years in current department or agency 24 33 17 14 11 0 0 58 25 734
2018 More than 20 years in current department or agency 24 37 15 14 11 0 0 61 25 210
2017 Less than 3 years in current department or agency 37 37 12 9 4 0 0 75 13 1489
2017 3 to 10 years in current department or agency 25 39 16 12 9 0 0 64 21 1964
2017 11 to 20 years in current department or agency 23 34 16 15 11 0 0 57 27 795
2017 More than 20 years in current department or agency 29 37 15 12 7 0 0 66 19 310
2014 Less than 3 years in current department or agency 31 37 17 10 5 0 0 68 15 1580
2014 3 to 10 years in current department or agency 25 35 15 15 9 0 0 60 25 1954
2014 11 to 20 years in current department or agency 24 34 15 15 12 0 0 58 26 835
2014 More than 20 years in current department or agency 22 38 17 14 8 2 0 61 22 392

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 38 8 7 2 0 0 84 9 1726
2020 3 to 10 years in current department or agency 38 40 10 9 3 0 0 77 12 2205
2020 11 to 20 years in current department or agency 35 43 12 7 3 0 0 78 10 997
2020 More than 20 years in current department or agency 34 43 9 10 3 0 0 78 13 281
2019 Less than 3 years in current department or agency 42 39 8 7 3 0 0 81 10 1535
2019 3 to 10 years in current department or agency 37 42 10 7 4 0 0 79 11 2022
2019 11 to 20 years in current department or agency 35 42 10 9 3 0 0 77 13 858
2019 More than 20 years in current department or agency 32 48 10 6 3 0 0 81 9 254
2018 Less than 3 years in current department or agency 41 36 12 7 4 0 0 78 11 1519
2018 3 to 10 years in current department or agency 32 43 11 9 4 0 0 75 14 1687
2018 11 to 20 years in current department or agency 32 41 12 10 5 0 0 74 15 735
2018 More than 20 years in current department or agency 36 41 12 8 3 0 0 77 11 209
2017 Less than 3 years in current department or agency 42 39 9 7 3 0 0 82 9 1488
2017 3 to 10 years in current department or agency 32 44 11 9 4 0 0 76 13 1962
2017 11 to 20 years in current department or agency 33 42 10 10 5 0 0 75 16 797
2017 More than 20 years in current department or agency 41 42 10 6 2 0 0 83 8 309

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 33 7 3 2 0 0 88 5 1726
2020 3 to 10 years in current department or agency 52 36 7 4 1 0 0 88 5 2202
2020 11 to 20 years in current department or agency 51 37 7 3 2 0 0 88 5 997
2020 More than 20 years in current department or agency 50 40 6 3 1 0 0 89 4 279
2019 Less than 3 years in current department or agency 51 36 6 4 2 0 0 88 6 1536
2019 3 to 10 years in current department or agency 49 37 8 4 1 0 0 86 6 2026
2019 11 to 20 years in current department or agency 48 36 8 5 2 0 0 85 7 856
2019 More than 20 years in current department or agency 51 34 10 2 3 0 0 85 5 254
2018 Less than 3 years in current department or agency 54 36 6 3 1 0 0 90 4 1519
2018 3 to 10 years in current department or agency 48 38 8 4 2 0 0 86 6 1681
2018 11 to 20 years in current department or agency 48 38 7 5 2 0 0 87 6 735
2018 More than 20 years in current department or agency 51 32 10 3 4 0 0 83 7 211
2017 Less than 3 years in current department or agency 57 32 6 4 1 0 0 89 5 1486
2017 3 to 10 years in current department or agency 43 42 7 5 3 0 0 85 7 1962
2017 11 to 20 years in current department or agency 46 37 8 5 4 1 0 83 9 795
2017 More than 20 years in current department or agency 52 36 7 3 1 0 0 88 5 310
2014 Less than 3 years in current department or agency 50 37 8 3 1 1 0 87 5 1580
2014 3 to 10 years in current department or agency 43 39 10 5 3 0 0 83 8 1955
2014 11 to 20 years in current department or agency 44 37 9 5 2 1 0 83 8 838
2014 More than 20 years in current department or agency 48 39 7 4 1 0 0 87 6 390

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 35 11 7 4 0 0 78 11 1727
2020 3 to 10 years in current department or agency 36 35 14 9 6 0 0 71 15 2213
2020 11 to 20 years in current department or agency 37 35 12 10 6 0 0 72 16 996
2020 More than 20 years in current department or agency 33 36 16 10 5 0 0 69 15 281
2019 Less than 3 years in current department or agency 38 33 14 9 5 0 0 72 14 1542
2019 3 to 10 years in current department or agency 34 35 14 10 6 0 0 70 16 2028
2019 11 to 20 years in current department or agency 33 33 15 10 9 0 0 66 19 858
2019 More than 20 years in current department or agency 34 33 14 13 6 0 0 67 19 256
2018 Less than 3 years in current department or agency 38 36 12 8 5 0 0 74 13 1515
2018 3 to 10 years in current department or agency 31 37 13 11 8 0 0 68 19 1676
2018 11 to 20 years in current department or agency 30 32 14 13 11 0 0 62 23 731
2018 More than 20 years in current department or agency 30 37 13 11 8 0 0 68 20 211
2017 Less than 3 years in current department or agency 40 36 12 8 4 1 0 77 12 1487
2017 3 to 10 years in current department or agency 27 40 15 10 9 0 0 67 18 1965
2017 11 to 20 years in current department or agency 26 33 16 14 11 1 0 60 25 795
2017 More than 20 years in current department or agency 33 37 11 13 6 0 0 70 19 310

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 27 10 3 2 0 0 85 5 1714
2020 3 to 10 years in current department or agency 55 31 9 3 2 0 0 86 5 2193
2020 11 to 20 years in current department or agency 54 33 8 3 1 0 0 87 4 998
2020 More than 20 years in current department or agency 61 30 6 2 2 0 0 91 4 281
2019 Less than 3 years in current department or agency 54 30 10 4 2 0 0 84 6 1534
2019 3 to 10 years in current department or agency 55 31 9 3 2 0 0 87 4 2013
2019 11 to 20 years in current department or agency 58 28 9 3 2 0 0 86 5 852
2019 More than 20 years in current department or agency 62 27 7 3 1 0 0 89 4 255
2018 Less than 3 years in current department or agency 52 33 9 4 2 0 0 85 6 1509
2018 3 to 10 years in current department or agency 51 34 8 4 2 0 0 85 6 1668
2018 11 to 20 years in current department or agency 53 35 7 2 3 0 0 88 5 730
2018 More than 20 years in current department or agency 59 31 4 4 2 0 0 90 6 209
2017 Less than 3 years in current department or agency 58 32 7 2 1 0 0 90 3 1486
2017 3 to 10 years in current department or agency 52 33 10 3 2 0 0 85 5 1958
2017 11 to 20 years in current department or agency 55 34 7 3 1 0 0 89 4 793
2017 More than 20 years in current department or agency 65 28 5 1 1 0 0 93 2 309
2014 Less than 3 years in current department or agency 63 27 7 2 1 0 0 90 3 1580
2014 3 to 10 years in current department or agency 58 29 8 3 1 0 0 88 4 1955
2014 11 to 20 years in current department or agency 62 27 7 2 2 0 0 89 4 837
2014 More than 20 years in current department or agency 67 25 5 1 2 0 0 92 3 392

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 36 15 8 4 1 0 72 13 1721
2020 3 to 10 years in current department or agency 34 39 13 8 5 0 0 73 14 2201
2020 11 to 20 years in current department or agency 34 38 13 10 5 0 0 73 14 1002
2020 More than 20 years in current department or agency 31 40 14 10 5 0 0 71 15 280
2019 Less than 3 years in current department or agency 35 37 14 9 5 0 0 72 14 1540
2019 3 to 10 years in current department or agency 33 38 14 9 6 0 0 71 15 2024
2019 11 to 20 years in current department or agency 33 37 13 10 7 0 0 70 17 857
2019 More than 20 years in current department or agency 32 39 14 10 5 0 0 71 15 255
2018 Less than 3 years in current department or agency 33 34 16 10 7 0 0 68 16 1511
2018 3 to 10 years in current department or agency 30 37 14 11 8 0 0 67 18 1677
2018 11 to 20 years in current department or agency 30 36 14 12 8 0 0 66 20 729
2018 More than 20 years in current department or agency 32 40 8 12 8 0 0 72 20 211
2017 Less than 3 years in current department or agency 37 37 13 7 4 1 1 75 12 1486
2017 3 to 10 years in current department or agency 29 38 14 11 7 0 0 68 18 1954
2017 11 to 20 years in current department or agency 30 37 14 12 8 0 0 66 20 794
2017 More than 20 years in current department or agency 33 41 10 11 4 0 0 75 15 308
2014 Less than 3 years in current department or agency 28 40 16 9 5 1 1 70 14 1581
2014 3 to 10 years in current department or agency 26 41 13 13 6 0 0 67 20 1953
2014 11 to 20 years in current department or agency 24 41 13 12 8 0 1 66 21 837
2014 More than 20 years in current department or agency 24 44 11 12 8 0 0 68 20 391

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 33 14 8 4 0 0 74 12 1728
2020 3 to 10 years in current department or agency 39 34 15 7 5 0 0 73 12 2209
2020 11 to 20 years in current department or agency 39 35 13 8 5 0 0 74 13 999
2020 More than 20 years in current department or agency 38 35 16 6 4 0 0 73 10 281
2019 Less than 3 years in current department or agency 40 33 14 8 4 0 0 73 13 1543
2019 3 to 10 years in current department or agency 38 35 14 8 5 0 0 73 13 2031
2019 11 to 20 years in current department or agency 37 33 14 8 7 0 0 70 15 859
2019 More than 20 years in current department or agency 36 36 15 10 4 0 0 72 13 255
2018 Less than 3 years in current department or agency 39 32 16 8 5 0 0 71 13 1515
2018 3 to 10 years in current department or agency 35 33 15 10 6 0 0 69 16 1666
2018 11 to 20 years in current department or agency 34 34 15 9 7 0 0 68 17 732
2018 More than 20 years in current department or agency 37 33 16 4 9 0 0 71 13 212
2017 Less than 3 years in current department or agency 41 34 14 7 3 0 0 76 10 1487
2017 3 to 10 years in current department or agency 34 36 15 9 6 0 0 70 15 1957
2017 11 to 20 years in current department or agency 35 33 15 11 7 0 0 68 18 794
2017 More than 20 years in current department or agency 37 37 12 11 3 0 1 74 14 308
2014 Less than 3 years in current department or agency 36 36 17 7 4 0 1 72 11 1578
2014 3 to 10 years in current department or agency 30 38 15 11 6 0 0 69 17 1953
2014 11 to 20 years in current department or agency 32 36 13 10 8 0 0 68 18 838
2014 More than 20 years in current department or agency 32 35 15 10 8 0 0 67 18 391

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 36 11 6 3 0 0 80 9 1721
2020 3 to 10 years in current department or agency 36 41 12 7 4 0 0 77 11 2206
2020 11 to 20 years in current department or agency 32 40 15 9 4 0 0 72 12 996
2020 More than 20 years in current department or agency 31 41 15 9 4 0 0 72 13 279
2019 Less than 3 years in current department or agency 40 39 12 6 3 1 0 79 9 1526
2019 3 to 10 years in current department or agency 35 41 13 8 4 0 0 76 11 2015
2019 11 to 20 years in current department or agency 30 41 12 11 5 0 0 71 17 856
2019 More than 20 years in current department or agency 31 42 11 11 4 0 1 73 15 253
2018 Less than 3 years in current department or agency 40 36 14 6 3 0 1 76 10 1508
2018 3 to 10 years in current department or agency 32 36 15 10 5 0 0 69 15 1669
2018 11 to 20 years in current department or agency 29 36 15 13 7 0 0 65 20 731
2018 More than 20 years in current department or agency 32 35 14 11 6 0 0 68 18 211
2017 Less than 3 years in current department or agency 45 35 11 5 2 0 1 81 8 1486
2017 3 to 10 years in current department or agency 31 40 14 9 5 0 0 72 14 1958
2017 11 to 20 years in current department or agency 31 36 15 11 7 0 0 67 18 793
2017 More than 20 years in current department or agency 34 38 16 9 2 0 0 73 12 309
2014 Less than 3 years in current department or agency 38 41 11 6 3 1 0 79 9 1580
2014 3 to 10 years in current department or agency 32 39 13 10 5 0 0 71 15 1955
2014 11 to 20 years in current department or agency 30 37 14 11 7 0 0 68 18 836
2014 More than 20 years in current department or agency 30 36 16 10 7 1 0 67 17 391

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 33 9 5 2 0 0 84 7 1730
2020 3 to 10 years in current department or agency 46 36 11 4 3 0 0 82 7 2212
2020 11 to 20 years in current department or agency 45 38 10 6 2 0 0 83 7 1003
2020 More than 20 years in current department or agency 48 38 8 5 1 0 0 86 6 283
2019 Less than 3 years in current department or agency 48 33 10 5 3 0 0 82 8 1548
2019 3 to 10 years in current department or agency 46 36 11 5 3 0 0 82 8 2040
2019 11 to 20 years in current department or agency 46 37 10 4 3 0 0 82 8 865
2019 More than 20 years in current department or agency 49 35 8 5 2 0 0 85 7 257
2018 Less than 3 years in current department or agency 48 32 11 5 4 0 0 81 8 1516
2018 3 to 10 years in current department or agency 41 39 11 6 3 0 0 80 9 1680
2018 11 to 20 years in current department or agency 39 42 10 6 3 0 0 81 9 736
2018 More than 20 years in current department or agency 51 35 8 3 2 0 0 86 6 212
2017 Less than 3 years in current department or agency 50 34 9 4 2 0 0 84 6 1485
2017 3 to 10 years in current department or agency 39 41 11 5 4 0 0 81 9 1954
2017 11 to 20 years in current department or agency 38 40 12 6 3 0 0 79 10 794
2017 More than 20 years in current department or agency 50 38 5 5 2 0 0 88 7 305
2014 Less than 3 years in current department or agency 48 34 10 5 2 0 0 83 7 1580
2014 3 to 10 years in current department or agency 40 38 12 6 4 0 0 78 10 1954
2014 11 to 20 years in current department or agency 43 37 11 5 3 0 0 80 9 837
2014 More than 20 years in current department or agency 47 33 10 7 3 0 0 80 10 391

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 32 13 6 3 0 1 77 9 1725
2020 3 to 10 years in current department or agency 36 32 18 8 5 0 0 68 14 2209
2020 11 to 20 years in current department or agency 30 29 21 11 9 0 1 59 20 997
2020 More than 20 years in current department or agency 27 33 21 9 9 0 1 61 18 281
2019 Less than 3 years in current department or agency 49 30 15 5 2 0 0 79 6 1541
2019 3 to 10 years in current department or agency 40 31 17 7 4 0 0 72 11 2020
2019 11 to 20 years in current department or agency 30 34 20 10 5 0 1 64 15 855
2019 More than 20 years in current department or agency 28 29 27 9 7 0 1 57 16 256
2018 Less than 3 years in current department or agency 54 29 11 4 2 0 1 83 5 1521
2018 3 to 10 years in current department or agency 38 33 16 9 4 0 0 71 12 1691
2018 11 to 20 years in current department or agency 31 32 19 10 7 0 1 64 17 740
2018 More than 20 years in current department or agency 25 36 21 11 8 1 0 61 19 212
2017 Less than 3 years in current department or agency 50 33 11 3 1 0 1 84 4 1491
2017 3 to 10 years in current department or agency 37 38 15 6 3 0 1 76 9 1965
2017 11 to 20 years in current department or agency 30 36 19 10 4 0 1 67 14 797
2017 More than 20 years in current department or agency 29 37 19 7 7 0 2 67 14 310
2014 Less than 3 years in current department or agency 47 32 12 5 3 1 1 80 8 1579
2014 3 to 10 years in current department or agency 36 34 17 7 5 0 1 70 12 1954
2014 11 to 20 years in current department or agency 27 34 23 10 5 0 0 62 15 838
2014 More than 20 years in current department or agency 24 37 20 11 7 1 0 62 18 392

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 20 32 24 13 1 2 39 29 1725
2020 3 to 10 years in current department or agency 13 25 35 18 8 0 1 26 39 2213
2020 11 to 20 years in current department or agency 17 28 34 14 5 1 1 20 46 1004
2020 More than 20 years in current department or agency 13 31 37 15 4 0 0 19 44 283
2019 Less than 3 years in current department or agency 8 21 33 22 14 1 2 37 30 1542
2019 3 to 10 years in current department or agency 11 27 35 18 8 1 1 26 39 2033
2019 11 to 20 years in current department or agency 15 26 37 16 4 0 1 20 42 865
2019 More than 20 years in current department or agency 12 30 35 14 4 1 4 19 44 257
2018 Less than 3 years in current department or agency 8 21 28 24 15 2 3 41 30 1514
2018 3 to 10 years in current department or agency 11 28 37 15 7 0 1 23 40 1684
2018 11 to 20 years in current department or agency 14 32 37 12 4 0 1 16 46 734
2018 More than 20 years in current department or agency 14 28 40 14 3 0 1 17 43 211
2017 Less than 3 years in current department or agency 8 17 33 19 15 1 6 37 27 1483
2017 3 to 10 years in current department or agency 12 28 35 15 7 0 3 22 42 1946
2017 11 to 20 years in current department or agency 15 31 33 14 5 0 1 20 46 794
2017 More than 20 years in current department or agency 11 29 41 11 7 0 1 18 41 309
2014 Less than 3 years in current department or agency 7 19 35 18 14 2 5 34 29 1576
2014 3 to 10 years in current department or agency 13 29 36 14 5 1 2 20 43 1948
2014 11 to 20 years in current department or agency 14 31 35 14 4 0 2 19 45 837
2014 More than 20 years in current department or agency 12 34 37 11 3 1 1 15 47 391

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 10 20 32 27 3 2 62 17 1718
2020 3 to 10 years in current department or agency 8 14 27 29 18 2 2 49 23 2205
2020 11 to 20 years in current department or agency 8 16 32 28 12 2 2 41 25 998
2020 More than 20 years in current department or agency 6 17 32 30 13 1 1 44 24 280
2019 Less than 3 years in current department or agency 7 14 24 28 22 2 3 53 22 1535
2019 3 to 10 years in current department or agency 10 18 27 26 16 1 2 43 29 2029
2019 11 to 20 years in current department or agency 10 20 31 25 11 1 2 37 31 860
2019 More than 20 years in current department or agency 9 18 33 23 11 1 5 35 29 256
2018 Less than 3 years in current department or agency 8 14 20 27 23 4 4 54 24 1512
2018 3 to 10 years in current department or agency 10 18 31 24 13 2 2 38 30 1676
2018 11 to 20 years in current department or agency 11 20 34 23 10 2 1 33 32 731
2018 More than 20 years in current department or agency 12 25 34 19 7 1 2 27 37 211
2017 Less than 3 years in current department or agency 7 11 24 21 24 5 8 52 21 1474
2017 3 to 10 years in current department or agency 10 19 28 22 14 2 5 38 32 1940
2017 11 to 20 years in current department or agency 13 20 29 23 11 2 3 35 34 791
2017 More than 20 years in current department or agency 7 20 35 22 10 2 3 34 28 309
2014 Less than 3 years in current department or agency 9 14 25 22 21 5 5 48 25 1572
2014 3 to 10 years in current department or agency 12 20 30 21 10 2 4 33 35 1946
2014 11 to 20 years in current department or agency 10 22 33 21 8 3 3 31 34 835
2014 More than 20 years in current department or agency 10 23 34 18 10 2 3 29 35 392

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 14 27 26 18 4 4 48 23 1723
2020 3 to 10 years in current department or agency 10 19 32 21 12 2 3 36 30 2203
2020 11 to 20 years in current department or agency 10 23 37 18 7 2 2 26 35 1000
2020 More than 20 years in current department or agency 10 23 40 16 7 2 1 24 34 280
2019 Less than 3 years in current department or agency 9 16 29 21 18 3 4 42 27 1538
2019 3 to 10 years in current department or agency 11 21 31 21 11 2 3 34 33 2029
2019 11 to 20 years in current department or agency 13 25 33 18 6 1 3 25 40 859
2019 More than 20 years in current department or agency 10 23 36 14 9 2 6 26 35 253
2018 Less than 3 years in current department or agency 8 15 25 23 18 5 7 45 26 1509
2018 3 to 10 years in current department or agency 11 23 32 19 10 2 3 31 36 1677
2018 11 to 20 years in current department or agency 14 23 36 17 7 1 2 25 38 732
2018 More than 20 years in current department or agency 11 22 40 19 3 1 5 23 34 210
2017 Less than 3 years in current department or agency 8 14 26 19 19 5 9 44 26 1478
2017 3 to 10 years in current department or agency 13 21 30 18 10 2 6 30 37 1945
2017 11 to 20 years in current department or agency 15 22 31 17 9 2 4 28 39 792
2017 More than 20 years in current department or agency 11 23 36 18 7 0 5 27 36 309
2014 Less than 3 years in current department or agency 9 14 26 20 17 5 9 43 27 1570
2014 3 to 10 years in current department or agency 14 22 31 17 8 2 5 27 39 1949
2014 11 to 20 years in current department or agency 14 22 30 19 7 2 5 29 39 832
2014 More than 20 years in current department or agency 14 20 32 19 7 3 6 28 37 391

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 12 24 27 26 1 3 56 19 1719
2020 3 to 10 years in current department or agency 11 16 30 26 15 1 2 42 27 2198
2020 11 to 20 years in current department or agency 14 21 32 23 8 1 2 31 36 1000
2020 More than 20 years in current department or agency 12 22 34 23 8 1 1 31 34 279
2019 Less than 3 years in current department or agency 5 11 26 30 23 1 4 55 17 1538
2019 3 to 10 years in current department or agency 8 17 33 24 15 1 2 40 26 2017
2019 11 to 20 years in current department or agency 11 20 38 19 9 0 2 29 32 857
2019 More than 20 years in current department or agency 11 22 37 16 10 0 4 27 35 255
2018 Less than 3 years in current department or agency 6 9 24 28 25 2 5 58 16 1510
2018 3 to 10 years in current department or agency 9 18 34 25 11 1 2 38 28 1672
2018 11 to 20 years in current department or agency 14 20 38 19 6 1 2 25 35 732
2018 More than 20 years in current department or agency 10 22 43 18 4 1 2 22 33 208
2017 Less than 3 years in current department or agency 4 10 25 24 26 2 8 56 16 1475
2017 3 to 10 years in current department or agency 9 18 32 24 12 1 5 38 28 1942
2017 11 to 20 years in current department or agency 11 22 36 18 9 1 3 29 34 790
2017 More than 20 years in current department or agency 10 23 34 21 9 0 3 31 34 309
2014 Less than 3 years in current department or agency 5 11 24 27 23 2 8 55 18 1571
2014 3 to 10 years in current department or agency 11 18 32 23 11 1 4 36 30 1944
2014 11 to 20 years in current department or agency 13 20 35 20 9 1 3 29 34 831
2014 More than 20 years in current department or agency 13 21 38 16 6 1 4 24 37 387

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 8 14 22 26 25 1 4 54 23 1721
2020 3 to 10 years in current department or agency 13 20 27 23 14 1 2 38 34 2206
2020 11 to 20 years in current department or agency 16 24 32 17 9 1 2 27 40 999
2020 More than 20 years in current department or agency 12 27 34 16 9 1 1 26 40 283
2019 Less than 3 years in current department or agency 9 15 22 24 23 2 4 51 26 1537
2019 3 to 10 years in current department or agency 13 19 29 22 14 1 2 37 33 2024
2019 11 to 20 years in current department or agency 18 25 31 16 9 0 1 25 43 858
2019 More than 20 years in current department or agency 21 27 29 11 9 1 3 21 49 256
2018 Less than 3 years in current department or agency 8 14 22 25 23 3 5 52 24 1510
2018 3 to 10 years in current department or agency 13 22 31 20 10 1 2 32 36 1676
2018 11 to 20 years in current department or agency 21 26 29 14 6 1 1 21 49 733
2018 More than 20 years in current department or agency 23 28 29 16 2 1 2 18 52 211
2017 Less than 3 years in current department or agency 7 14 22 21 24 4 9 51 24 1477
2017 3 to 10 years in current department or agency 15 23 27 18 11 1 5 31 40 1946
2017 11 to 20 years in current department or agency 19 24 29 15 9 1 3 24 45 791
2017 More than 20 years in current department or agency 20 27 30 12 9 0 2 21 48 310
2014 Less than 3 years in current department or agency 8 15 23 20 23 4 8 49 26 1572
2014 3 to 10 years in current department or agency 17 23 29 16 10 1 3 27 43 1950
2014 11 to 20 years in current department or agency 19 27 28 16 6 1 3 22 48 836
2014 More than 20 years in current department or agency 19 28 30 12 6 1 3 18 50 390

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 12 19 26 26 6 4 58 21 1720
2020 3 to 10 years in current department or agency 9 15 27 27 16 2 3 46 26 2198
2020 11 to 20 years in current department or agency 8 14 33 27 13 2 2 42 24 998
2020 More than 20 years in current department or agency 5 18 35 29 8 1 4 40 23 281
2019 Less than 3 years in current department or agency 10 18 25 21 18 4 4 43 30 1538
2019 3 to 10 years in current department or agency 15 19 27 22 13 2 2 37 35 2024
2019 11 to 20 years in current department or agency 14 21 31 21 10 1 2 32 36 856
2019 More than 20 years in current department or agency 10 19 31 25 9 2 3 36 31 257
2018 Less than 3 years in current department or agency 11 16 24 19 19 6 5 43 30 1505
2018 3 to 10 years in current department or agency 14 21 28 22 11 3 1 35 36 1674
2018 11 to 20 years in current department or agency 16 24 30 20 7 2 1 28 41 729
2018 More than 20 years in current department or agency 9 24 35 22 7 2 2 30 34 211
2017 Less than 3 years in current department or agency 10 17 24 17 17 6 8 40 32 1481
2017 3 to 10 years in current department or agency 14 22 29 18 11 2 5 31 38 1947
2017 11 to 20 years in current department or agency 15 22 29 21 9 2 3 31 39 793
2017 More than 20 years in current department or agency 9 25 32 19 10 0 5 30 36 310
2014 Less than 3 years in current department or agency 13 17 22 17 17 7 7 40 34 1576
2014 3 to 10 years in current department or agency 14 20 27 21 11 3 4 35 36 1946
2014 11 to 20 years in current department or agency 13 23 28 21 10 2 4 33 38 834
2014 More than 20 years in current department or agency 13 19 29 19 12 2 6 33 35 391

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 6 15 25 27 21 3 3 50 23 1721
2020 3 to 10 years in current department or agency 10 18 33 22 13 2 3 36 29 2202
2020 11 to 20 years in current department or agency 11 20 36 21 9 2 2 31 32 996
2020 More than 20 years in current department or agency 10 26 34 19 8 1 3 28 37 282
2019 Less than 3 years in current department or agency 7 15 30 22 20 3 4 45 23 1538
2019 3 to 10 years in current department or agency 10 18 34 22 12 2 2 36 29 2018
2019 11 to 20 years in current department or agency 13 22 37 18 7 2 2 26 36 857
2019 More than 20 years in current department or agency 11 24 35 16 9 2 4 26 37 257
2018 Less than 3 years in current department or agency 8 14 28 21 21 4 5 45 24 1515
2018 3 to 10 years in current department or agency 11 21 35 19 10 2 2 30 33 1686
2018 11 to 20 years in current department or agency 13 25 36 16 6 3 2 23 40 732
2018 More than 20 years in current department or agency 10 23 43 18 3 1 1 22 34 210
2017 Less than 3 years in current department or agency 7 13 27 20 21 5 8 47 22 1478
2017 3 to 10 years in current department or agency 12 20 34 17 9 3 5 28 35 1946
2017 11 to 20 years in current department or agency 15 20 36 17 8 1 2 27 36 792
2017 More than 20 years in current department or agency 11 24 38 16 7 1 3 24 36 309
2014 Less than 3 years in current department or agency 7 15 30 20 19 4 6 43 24 1570
2014 3 to 10 years in current department or agency 14 22 33 17 8 2 4 26 38 1947
2014 11 to 20 years in current department or agency 12 24 32 18 7 2 4 27 38 835
2014 More than 20 years in current department or agency 16 22 35 15 6 2 4 22 40 392

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 7 19 35 22 16 1 1 38 26 1729
2020 3 to 10 years in current department or agency 9 22 36 20 11 1 1 32 31 2212
2020 11 to 20 years in current department or agency 9 27 37 19 7 0 0 27 36 1001
2020 More than 20 years in current department or agency 8 23 42 20 7 0 0 27 30 281
2019 Less than 3 years in current department or agency 7 14 32 26 18 1 3 45 22 1541
2019 3 to 10 years in current department or agency 9 18 35 23 13 1 1 37 28 2031
2019 11 to 20 years in current department or agency 12 21 36 20 9 0 1 29 34 857
2019 More than 20 years in current department or agency 12 18 35 18 12 2 3 32 32 257
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 26 18 5 3 7 6 70 9 1728
2020 3 to 10 years in current department or agency 29 30 19 7 5 6 4 65 14 2214
2020 11 to 20 years in current department or agency 29 30 19 7 4 7 4 66 13 999
2020 More than 20 years in current department or agency 29 36 16 8 4 4 4 70 13 281
2019 Less than 3 years in current department or agency 35 28 14 7 5 6 4 71 13 1545
2019 3 to 10 years in current department or agency 31 31 17 9 6 4 3 66 16 2028
2019 11 to 20 years in current department or agency 29 31 18 9 7 5 1 63 17 862
2019 More than 20 years in current department or agency 33 31 16 9 6 3 3 68 15 257
2018 Less than 3 years in current department or agency 30 30 18 6 4 8 4 68 12 1515
2018 3 to 10 years in current department or agency 23 34 18 10 7 4 3 62 19 1678
2018 11 to 20 years in current department or agency 19 37 20 9 8 6 2 61 18 733
2018 More than 20 years in current department or agency 26 35 18 7 6 5 3 67 14 211
2017 Less than 3 years in current department or agency 38 26 14 5 3 7 7 74 10 1490
2017 3 to 10 years in current department or agency 26 33 16 9 8 4 3 64 19 1965
2017 11 to 20 years in current department or agency 25 34 16 11 8 3 2 63 20 796
2017 More than 20 years in current department or agency 34 36 13 8 3 4 2 74 12 310
2014 Less than 3 years in current department or agency 40 26 12 6 3 8 5 76 10 1580
2014 3 to 10 years in current department or agency 33 32 14 8 6 4 3 69 16 1955
2014 11 to 20 years in current department or agency 31 33 15 9 6 3 2 67 17 837
2014 More than 20 years in current department or agency 31 38 15 7 3 2 3 73 11 392

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 58 24 8 6 3 1 0 83 9 1725
2020 3 to 10 years in current department or agency 50 29 9 7 4 1 0 80 11 2208
2020 11 to 20 years in current department or agency 49 30 9 7 3 1 0 81 10 996
2020 More than 20 years in current department or agency 53 28 8 6 4 1 0 82 10 280
2019 Less than 3 years in current department or agency 52 27 8 7 4 1 0 80 11 1544
2019 3 to 10 years in current department or agency 49 28 9 7 6 1 0 78 13 2032
2019 11 to 20 years in current department or agency 46 31 9 8 6 0 0 77 14 862
2019 More than 20 years in current department or agency 47 32 10 5 5 1 0 80 10 257
2018 Less than 3 years in current department or agency 53 27 7 6 4 1 0 82 11 1514
2018 3 to 10 years in current department or agency 43 30 10 9 7 1 0 74 16 1673
2018 11 to 20 years in current department or agency 41 33 10 8 8 0 0 75 15 733
2018 More than 20 years in current department or agency 46 34 8 5 6 0 1 81 11 211
2017 Less than 3 years in current department or agency 58 25 7 5 3 1 1 84 9 1491
2017 3 to 10 years in current department or agency 43 31 9 9 7 1 0 75 16 1966
2017 11 to 20 years in current department or agency 43 31 9 8 8 1 0 74 17 796
2017 More than 20 years in current department or agency 54 29 6 7 3 1 1 84 10 309
2014 Less than 3 years in current department or agency 57 26 6 6 3 2 0 84 10 1580
2014 3 to 10 years in current department or agency 48 30 7 8 6 1 0 79 14 1954
2014 11 to 20 years in current department or agency 45 31 9 8 6 1 0 77 14 836
2014 More than 20 years in current department or agency 51 29 8 7 5 1 0 80 12 391

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 66 25 5 3 1 0 0 91 5 1719
2020 3 to 10 years in current department or agency 57 31 7 4 2 0 0 88 6 2199
2020 11 to 20 years in current department or agency 56 33 6 4 1 0 0 89 5 995
2020 More than 20 years in current department or agency 57 28 8 3 4 0 0 85 7 282
2019 Less than 3 years in current department or agency 57 30 5 5 2 0 0 87 7 1546
2019 3 to 10 years in current department or agency 51 34 6 5 3 0 0 85 8 2030
2019 11 to 20 years in current department or agency 50 34 7 6 3 0 0 84 9 863
2019 More than 20 years in current department or agency 53 32 8 6 2 1 0 85 7 254
2018 Less than 3 years in current department or agency 61 28 5 4 1 0 0 89 6 1509
2018 3 to 10 years in current department or agency 48 37 6 6 3 0 0 85 9 1677
2018 11 to 20 years in current department or agency 47 37 8 6 3 0 0 84 9 730
2018 More than 20 years in current department or agency 53 33 7 5 2 0 0 86 8 211
2017 Less than 3 years in current department or agency 61 29 5 4 2 0 0 90 5 1490
2017 3 to 10 years in current department or agency 44 38 9 7 3 0 0 82 10 1959
2017 11 to 20 years in current department or agency 41 40 9 7 3 0 0 81 10 795
2017 More than 20 years in current department or agency 51 36 5 6 2 0 0 87 7 310
2014 Less than 3 years in current department or agency 57 32 5 4 1 0 0 90 5 1578
2014 3 to 10 years in current department or agency 46 38 8 6 3 0 0 84 8 1950
2014 11 to 20 years in current department or agency 45 38 7 7 2 0 0 84 9 838
2014 More than 20 years in current department or agency 45 41 6 5 2 0 0 87 7 391

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 30 11 3 1 2 0 84 4 1715
2020 3 to 10 years in current department or agency 48 33 11 4 2 1 0 82 6 2196
2020 11 to 20 years in current department or agency 47 36 12 3 1 1 0 84 4 991
2020 More than 20 years in current department or agency 48 33 10 5 2 1 1 83 7 281
2019 Less than 3 years in current department or agency 49 32 12 4 2 1 1 82 6 1551
2019 3 to 10 years in current department or agency 45 36 11 4 2 1 0 82 7 2038
2019 11 to 20 years in current department or agency 46 35 11 3 3 1 0 82 6 862
2019 More than 20 years in current department or agency 42 38 12 3 3 2 0 82 6 253
2018 Less than 3 years in current department or agency 49 32 10 4 2 2 1 84 6 1514
2018 3 to 10 years in current department or agency 41 37 12 5 3 2 0 80 8 1678
2018 11 to 20 years in current department or agency 39 39 12 6 3 2 0 80 8 732
2018 More than 20 years in current department or agency 43 31 15 5 5 1 0 75 10 208

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 22 12 4 4 6 3 78 9 1729
2020 3 to 10 years in current department or agency 47 24 12 5 5 5 2 76 11 2213
2020 11 to 20 years in current department or agency 49 23 12 5 4 5 2 78 10 1001
2020 More than 20 years in current department or agency 50 21 14 5 2 4 3 77 8 283
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 24 14 5 3 2 6 76 8 1726
2020 3 to 10 years in current department or agency 46 25 15 5 3 1 5 76 8 2213
2020 11 to 20 years in current department or agency 53 26 12 2 3 1 3 82 5 1001
2020 More than 20 years in current department or agency 49 24 16 3 3 1 4 77 6 281
2019 Less than 3 years in current department or agency 47 23 16 5 4 1 5 74 9 1550
2019 3 to 10 years in current department or agency 49 24 14 4 3 1 4 78 8 2036
2019 11 to 20 years in current department or agency 50 25 13 4 4 1 3 78 9 862
2019 More than 20 years in current department or agency 45 26 18 2 4 0 5 74 7 258

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 27 9 6 3 0 1 82 10 1728
2020 3 to 10 years in current department or agency 46 30 11 8 4 0 0 76 12 2213
2020 11 to 20 years in current department or agency 45 34 10 6 4 0 0 79 10 1001
2020 More than 20 years in current department or agency 43 34 10 8 3 0 1 78 12 282
2019 Less than 3 years in current department or agency 48 28 11 8 5 0 0 77 12 1550
2019 3 to 10 years in current department or agency 44 32 12 7 4 0 0 77 11 2033
2019 11 to 20 years in current department or agency 40 34 13 8 4 0 0 75 12 862
2019 More than 20 years in current department or agency 41 34 14 6 5 0 0 75 11 257
2018 Less than 3 years in current department or agency 46 31 10 6 4 1 1 79 11 1501
2018 3 to 10 years in current department or agency 39 36 12 8 4 1 0 75 12 1671
2018 11 to 20 years in current department or agency 35 37 13 8 6 1 0 73 14 731
2018 More than 20 years in current department or agency 36 36 16 7 6 0 0 72 12 211
2017 Less than 3 years in current department or agency 49 30 10 6 4 1 1 81 10 1491
2017 3 to 10 years in current department or agency 39 36 11 8 5 0 0 76 14 1967
2017 11 to 20 years in current department or agency 37 34 13 9 5 0 1 72 15 797
2017 More than 20 years in current department or agency 43 40 10 5 2 0 0 83 7 310
2014 Less than 3 years in current department or agency 47 31 11 5 4 1 1 79 10 1580
2014 3 to 10 years in current department or agency 40 36 11 8 4 0 0 77 13 1955
2014 11 to 20 years in current department or agency 37 37 13 8 5 1 0 74 13 837
2014 More than 20 years in current department or agency 39 39 12 5 5 0 0 78 11 392

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 21 11 5 3 1 1 80 9 1723
2020 3 to 10 years in current department or agency 49 25 13 5 5 2 1 76 11 2209
2020 11 to 20 years in current department or agency 50 27 12 4 4 1 2 79 8 1002
2020 More than 20 years in current department or agency 47 25 13 5 5 1 4 76 10 282

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 27 8 4 3 1 1 84 8 1730
2020 3 to 10 years in current department or agency 50 28 10 6 4 1 1 79 11 2218
2020 11 to 20 years in current department or agency 47 32 11 6 4 0 1 80 9 1001
2020 More than 20 years in current department or agency 50 28 9 6 5 0 1 80 11 283
2019 Less than 3 years in current department or agency 53 27 10 6 4 1 1 81 10 1544
2019 3 to 10 years in current department or agency 48 31 10 7 3 1 0 80 10 2025
2019 11 to 20 years in current department or agency 45 33 11 7 4 0 0 78 11 863
2019 More than 20 years in current department or agency 43 32 12 8 3 1 0 77 11 257
2018 Less than 3 years in current department or agency 53 27 9 6 4 1 1 81 9 1501
2018 3 to 10 years in current department or agency 45 31 11 7 4 1 1 78 11 1667
2018 11 to 20 years in current department or agency 44 31 10 9 6 1 0 75 15 726
2018 More than 20 years in current department or agency 43 34 10 7 5 1 1 78 13 211
2017 Less than 3 years in current department or agency 54 30 6 6 3 1 1 85 9 1491
2017 3 to 10 years in current department or agency 43 36 8 8 5 0 0 79 13 1962
2017 11 to 20 years in current department or agency 41 34 9 9 7 1 0 76 15 796
2017 More than 20 years in current department or agency 47 36 7 5 3 1 0 85 8 310
2014 Less than 3 years in current department or agency 53 30 8 5 3 1 1 84 8 1580
2014 3 to 10 years in current department or agency 43 35 9 7 4 0 0 79 12 1955
2014 11 to 20 years in current department or agency 41 33 12 8 5 1 0 75 14 838
2014 More than 20 years in current department or agency 45 35 9 6 5 1 0 81 11 392

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 32 68 1731
2020 3 to 10 years in current department or agency 37 63 2220
2020 11 to 20 years in current department or agency 40 60 1004
2020 More than 20 years in current department or agency 30 70 282

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 16 11 3 3 7 17 77 8 1729
2020 3 to 10 years in current department or agency 48 17 10 3 4 6 12 79 9 2217
2020 11 to 20 years in current department or agency 53 18 8 3 2 5 10 84 6 1004
2020 More than 20 years in current department or agency 51 20 11 2 4 4 7 80 7 281

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 60 24 7 5 3 0 1 84 8 1730
2020 3 to 10 years in current department or agency 55 25 10 5 4 0 0 81 9 2219
2020 11 to 20 years in current department or agency 57 26 9 4 3 0 0 84 7 1004
2020 More than 20 years in current department or agency 53 25 11 6 4 0 0 78 10 283
2019 Less than 3 years in current department or agency 58 24 9 5 3 0 0 82 8 1551
2019 3 to 10 years in current department or agency 53 28 9 6 3 0 0 82 10 2040
2019 11 to 20 years in current department or agency 51 28 11 5 4 1 0 80 9 864
2019 More than 20 years in current department or agency 53 27 9 7 4 0 0 80 11 256
2018 Less than 3 years in current department or agency 56 26 9 5 4 1 0 82 9 1500
2018 3 to 10 years in current department or agency 47 28 11 7 5 1 0 76 12 1667
2018 11 to 20 years in current department or agency 45 30 11 8 6 0 0 75 14 732
2018 More than 20 years in current department or agency 47 28 13 7 5 0 0 75 12 211
2017 Less than 3 years in current department or agency 61 24 7 5 3 1 0 85 8 1490
2017 3 to 10 years in current department or agency 50 28 11 6 5 0 0 78 11 1963
2017 11 to 20 years in current department or agency 46 30 12 6 6 0 0 76 12 794
2017 More than 20 years in current department or agency 56 28 7 7 2 0 0 84 9 310
2014 Less than 3 years in current department or agency 58 26 8 5 3 1 0 85 7 1581
2014 3 to 10 years in current department or agency 49 31 10 5 4 0 0 80 10 1955
2014 11 to 20 years in current department or agency 49 29 12 6 4 0 0 78 10 836
2014 More than 20 years in current department or agency 49 31 11 6 4 0 0 79 10 391
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 48 26 11 4 2 9 0 81 7 1732
2020 3 to 10 years in current department or agency 37 32 13 7 5 7 0 74 12 2216
2020 11 to 20 years in current department or agency 33 32 15 8 4 8 0 71 13 1005
2020 More than 20 years in current department or agency 31 32 15 7 5 9 0 70 14 282
2019 Less than 3 years in current department or agency 42 31 12 5 3 6 0 78 9 1549
2019 3 to 10 years in current department or agency 30 34 17 8 5 6 0 68 14 2039
2019 11 to 20 years in current department or agency 24 34 18 11 7 7 0 62 19 862
2019 More than 20 years in current department or agency 24 33 17 12 7 7 0 61 21 257
2018 Less than 3 years in current department or agency 43 28 12 5 4 8 1 77 9 1514
2018 3 to 10 years in current department or agency 30 31 16 9 7 6 0 65 18 1680
2018 11 to 20 years in current department or agency 22 35 16 11 9 7 0 61 22 728
2018 More than 20 years in current department or agency 27 29 24 8 6 4 1 59 15 212
2017 Less than 3 years in current department or agency 43 29 11 5 2 8 1 80 8 1491
2017 3 to 10 years in current department or agency 28 33 16 9 6 6 0 66 17 1965
2017 11 to 20 years in current department or agency 22 32 18 12 9 7 0 58 22 797
2017 More than 20 years in current department or agency 29 37 16 9 4 5 0 69 14 310
2014 Less than 3 years in current department or agency 44 30 10 4 2 11 1 83 6 1580
2014 3 to 10 years in current department or agency 28 34 17 8 5 7 0 67 14 1951
2014 11 to 20 years in current department or agency 25 35 16 9 6 8 0 65 17 837
2014 More than 20 years in current department or agency 28 36 14 6 5 10 0 72 13 389

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 46 30 12 5 3 4 0 79 8 1720
2020 3 to 10 years in current department or agency 35 33 15 8 7 3 0 69 15 2211
2020 11 to 20 years in current department or agency 29 35 17 11 6 2 0 65 17 1003
2020 More than 20 years in current department or agency 30 34 18 10 6 2 0 65 16 282
2019 Less than 3 years in current department or agency 39 32 14 7 4 3 0 74 12 1547
2019 3 to 10 years in current department or agency 29 34 18 11 6 2 0 64 18 2033
2019 11 to 20 years in current department or agency 22 35 20 12 9 2 0 58 22 863
2019 More than 20 years in current department or agency 23 35 15 18 7 2 0 59 26 257
2018 Less than 3 years in current department or agency 40 30 15 6 5 4 1 73 11 1511
2018 3 to 10 years in current department or agency 27 33 16 13 9 3 0 61 22 1676
2018 11 to 20 years in current department or agency 20 33 20 14 11 2 0 54 25 724
2018 More than 20 years in current department or agency 23 33 21 11 9 1 1 57 21 212
2017 Less than 3 years in current department or agency 42 31 13 6 4 4 1 77 10 1491
2017 3 to 10 years in current department or agency 26 33 18 12 8 2 0 60 21 1966
2017 11 to 20 years in current department or agency 21 34 20 12 11 2 0 56 24 793
2017 More than 20 years in current department or agency 25 37 18 12 5 3 0 63 18 310
2014 Less than 3 years in current department or agency 43 29 13 6 3 6 1 77 9 1580
2014 3 to 10 years in current department or agency 24 34 20 11 7 3 0 61 19 1952
2014 11 to 20 years in current department or agency 24 33 21 11 8 3 0 59 20 836
2014 More than 20 years in current department or agency 23 38 17 14 6 3 0 62 20 392

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 31 15 7 4 6 0 72 12 1720
2020 3 to 10 years in current department or agency 25 32 19 12 6 5 0 61 19 2215
2020 11 to 20 years in current department or agency 22 34 20 13 7 3 0 58 21 1001
2020 More than 20 years in current department or agency 17 37 23 13 7 4 0 56 20 283
2019 Less than 3 years in current department or agency 30 31 18 10 5 6 0 65 16 1542
2019 3 to 10 years in current department or agency 21 32 21 13 8 4 0 56 22 2032
2019 11 to 20 years in current department or agency 15 32 23 15 9 5 0 49 26 863
2019 More than 20 years in current department or agency 12 35 20 18 8 6 0 50 28 255
2018 Less than 3 years in current department or agency 32 28 16 9 5 9 1 66 16 1510
2018 3 to 10 years in current department or agency 18 32 20 16 8 5 0 53 26 1676
2018 11 to 20 years in current department or agency 12 32 22 17 11 5 0 47 30 725
2018 More than 20 years in current department or agency 13 31 23 19 10 3 1 46 31 212
2017 Less than 3 years in current department or agency 33 31 16 8 4 8 1 70 13 1486
2017 3 to 10 years in current department or agency 18 33 20 14 9 5 0 54 24 1960
2017 11 to 20 years in current department or agency 14 31 25 16 10 4 0 47 27 796
2017 More than 20 years in current department or agency 14 39 20 15 7 6 0 56 23 310
2014 Less than 3 years in current department or agency 31 30 16 9 4 10 1 68 14 1581
2014 3 to 10 years in current department or agency 16 32 22 16 8 6 0 51 26 1950
2014 11 to 20 years in current department or agency 16 31 22 15 10 5 0 50 27 836
2014 More than 20 years in current department or agency 16 35 20 16 7 5 0 55 24 392

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 33 14 11 5 3 0 70 16 1731
2020 3 to 10 years in current department or agency 24 35 16 15 8 2 0 60 24 2216
2020 11 to 20 years in current department or agency 20 38 18 14 8 1 0 59 23 1002
2020 More than 20 years in current department or agency 19 42 15 14 8 1 0 62 23 282
2019 Less than 3 years in current department or agency 28 33 16 13 7 3 0 63 21 1549
2019 3 to 10 years in current department or agency 20 32 18 17 10 2 0 53 28 2035
2019 11 to 20 years in current department or agency 14 33 21 19 12 2 0 47 31 862
2019 More than 20 years in current department or agency 14 35 18 18 11 5 0 51 30 257
2018 Less than 3 years in current department or agency 31 31 15 12 6 4 0 65 19 1514
2018 3 to 10 years in current department or agency 17 32 17 19 12 3 0 50 32 1673
2018 11 to 20 years in current department or agency 12 34 20 17 15 2 0 46 33 730
2018 More than 20 years in current department or agency 15 32 21 18 11 2 1 49 29 212
2017 Less than 3 years in current department or agency 32 31 14 12 6 5 1 67 19 1490
2017 3 to 10 years in current department or agency 17 34 20 16 11 3 0 52 27 1961
2017 11 to 20 years in current department or agency 14 34 20 16 13 3 0 49 30 796
2017 More than 20 years in current department or agency 17 37 17 17 7 4 0 56 26 309
2014 Less than 3 years in current department or agency 31 32 16 10 5 6 1 67 16 1577
2014 3 to 10 years in current department or agency 16 33 19 18 11 2 0 51 29 1949
2014 11 to 20 years in current department or agency 15 34 19 17 11 3 0 51 29 834
2014 More than 20 years in current department or agency 17 35 20 14 10 4 0 54 25 392

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 22 12 4 2 8 2 80 7 1732
2020 3 to 10 years in current department or agency 44 26 15 5 3 7 1 76 8 2216
2020 11 to 20 years in current department or agency 43 25 16 6 3 7 1 73 9 1001
2020 More than 20 years in current department or agency 45 24 16 5 3 7 1 74 9 282
2019 Less than 3 years in current department or agency 50 21 12 5 4 7 2 78 9 1550
2019 3 to 10 years in current department or agency 42 24 15 5 4 8 2 73 10 2036
2019 11 to 20 years in current department or agency 40 25 18 5 3 8 1 71 9 866
2019 More than 20 years in current department or agency 44 22 15 5 2 10 2 75 8 258
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 40 12 5 1 1 0 82 5 1729
2020 3 to 10 years in current department or agency 31 44 14 8 2 1 0 76 11 2215
2020 11 to 20 years in current department or agency 27 48 15 7 2 0 0 75 9 1001
2020 More than 20 years in current department or agency 23 51 15 6 3 1 0 76 10 283
2019 Less than 3 years in current department or agency 35 44 12 6 2 1 0 80 8 1546
2019 3 to 10 years in current department or agency 28 47 15 8 2 1 0 75 10 2037
2019 11 to 20 years in current department or agency 26 44 17 9 3 1 0 71 12 861
2019 More than 20 years in current department or agency 26 48 16 5 4 2 0 75 9 258
2018 Less than 3 years in current department or agency 37 41 14 5 2 2 0 79 7 1516
2018 3 to 10 years in current department or agency 26 46 15 8 4 1 0 73 12 1676
2018 11 to 20 years in current department or agency 21 48 18 8 6 0 0 69 13 731
2018 More than 20 years in current department or agency 22 46 16 10 3 2 0 70 13 208
2017 Less than 3 years in current department or agency 42 40 11 5 2 1 0 82 7 1487
2017 3 to 10 years in current department or agency 27 43 17 8 4 1 0 71 13 1961
2017 11 to 20 years in current department or agency 24 41 17 11 6 1 0 66 17 793
2017 More than 20 years in current department or agency 28 44 13 11 4 1 0 73 14 310
2014 Less than 3 years in current department or agency 38 39 13 5 2 2 0 79 7 1579
2014 3 to 10 years in current department or agency 27 42 16 9 4 1 0 71 13 1954
2014 11 to 20 years in current department or agency 27 43 15 8 5 2 0 71 13 836
2014 More than 20 years in current department or agency 26 42 16 11 4 1 0 69 15 392

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 39 16 9 3 3 0 72 12 1728
2020 3 to 10 years in current department or agency 22 38 18 14 6 1 0 61 20 2207
2020 11 to 20 years in current department or agency 16 43 19 15 5 1 0 60 21 996
2020 More than 20 years in current department or agency 14 45 20 16 5 0 0 59 21 281
2019 Less than 3 years in current department or agency 24 38 18 12 5 3 0 64 18 1543
2019 3 to 10 years in current department or agency 17 37 21 16 7 1 0 55 24 2025
2019 11 to 20 years in current department or agency 14 34 22 20 8 1 0 49 29 861
2019 More than 20 years in current department or agency 14 36 24 18 7 1 0 51 25 255

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 33 12 8 4 3 1 76 12 1732
2020 3 to 10 years in current department or agency 35 37 13 7 4 2 1 75 12 2211
2020 11 to 20 years in current department or agency 38 41 9 6 3 2 1 81 10 1001
2020 More than 20 years in current department or agency 42 39 10 6 2 1 0 82 8 281
2019 Less than 3 years in current department or agency 37 34 13 9 3 2 1 73 13 1550
2019 3 to 10 years in current department or agency 35 37 12 8 4 2 1 75 13 2034
2019 11 to 20 years in current department or agency 36 42 11 6 4 1 0 79 10 860
2019 More than 20 years in current department or agency 40 37 9 8 5 1 1 78 13 257
2018 Less than 3 years in current department or agency 39 35 11 6 4 3 1 77 11 1517
2018 3 to 10 years in current department or agency 38 37 12 7 4 1 1 77 11 1682
2018 11 to 20 years in current department or agency 36 42 10 7 4 1 1 79 11 732
2018 More than 20 years in current department or agency 43 39 5 5 6 1 1 83 12 211
2017 Less than 3 years in current department or agency 44 31 9 7 4 3 1 79 12 1484
2017 3 to 10 years in current department or agency 40 38 11 6 4 1 1 79 10 1959
2017 11 to 20 years in current department or agency 41 37 9 7 4 1 0 80 11 792
2017 More than 20 years in current department or agency 49 37 6 4 2 1 0 88 6 309
2014 Less than 3 years in current department or agency 44 33 8 6 3 4 1 82 10 1580
2014 3 to 10 years in current department or agency 40 39 10 7 3 1 1 81 10 1953
2014 11 to 20 years in current department or agency 41 38 9 5 3 3 1 82 9 835
2014 More than 20 years in current department or agency 47 38 7 4 1 2 1 88 5 392

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 47 33 13 3 2 1 0 81 5 1725
2020 3 to 10 years in current department or agency 36 38 16 6 3 1 0 75 9 2210
2020 11 to 20 years in current department or agency 37 40 14 5 3 1 0 78 8 998
2020 More than 20 years in current department or agency 41 36 13 6 3 2 0 78 9 280
2019 Less than 3 years in current department or agency 38 35 18 5 2 2 0 75 7 1542
2019 3 to 10 years in current department or agency 32 38 18 7 3 1 0 71 10 2028
2019 11 to 20 years in current department or agency 32 39 17 7 5 1 0 71 12 859
2019 More than 20 years in current department or agency 34 39 17 5 3 2 0 75 8 257
2018 Less than 3 years in current department or agency 42 35 15 4 2 2 0 78 6 1516
2018 3 to 10 years in current department or agency 32 37 19 7 4 1 0 70 11 1669
2018 11 to 20 years in current department or agency 31 38 17 7 5 1 0 70 13 733
2018 More than 20 years in current department or agency 35 38 14 6 6 2 0 74 12 211

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 22 17 9 7 12 3 62 18 1722
2020 3 to 10 years in current department or agency 21 23 20 13 11 10 2 50 27 2210
2020 11 to 20 years in current department or agency 20 24 20 15 10 8 3 49 28 995
2020 More than 20 years in current department or agency 24 29 15 15 9 7 1 57 26 280
2019 Less than 3 years in current department or agency 25 22 21 12 7 11 2 54 22 1544
2019 3 to 10 years in current department or agency 21 21 20 15 11 9 3 48 30 2033
2019 11 to 20 years in current department or agency 17 26 20 15 14 7 2 47 32 859
2019 More than 20 years in current department or agency 23 27 19 11 11 8 2 55 24 258
2018 Less than 3 years in current department or agency 27 24 18 9 7 13 2 60 19 1514
2018 3 to 10 years in current department or agency 17 25 21 15 14 7 2 46 31 1678
2018 11 to 20 years in current department or agency 16 24 19 16 17 7 2 43 36 728
2018 More than 20 years in current department or agency 18 27 21 12 13 6 2 49 28 211
2017 Less than 3 years in current department or agency 25 22 15 10 7 15 5 59 21 1489
2017 3 to 10 years in current department or agency 16 24 18 15 16 8 3 45 35 1961
2017 11 to 20 years in current department or agency 17 26 16 17 16 6 1 47 36 793
2017 More than 20 years in current department or agency 22 30 14 16 9 5 4 57 28 310
2014 Less than 3 years in current department or agency 25 22 16 11 9 14 4 57 23 1577
2014 3 to 10 years in current department or agency 16 24 18 17 15 8 2 44 35 1954
2014 11 to 20 years in current department or agency 17 23 18 17 16 7 2 44 37 836
2014 More than 20 years in current department or agency 21 26 18 13 13 7 3 51 29 391

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 32 15 9 4 3 0 71 13 1723
2020 3 to 10 years in current department or agency 24 34 18 14 8 1 0 59 22 2214
2020 11 to 20 years in current department or agency 21 36 19 14 7 2 0 59 21 1001
2020 More than 20 years in current department or agency 18 38 20 15 6 1 1 58 22 280
2019 Less than 3 years in current department or agency 31 34 15 10 7 2 0 67 18 1542
2019 3 to 10 years in current department or agency 23 34 18 14 10 2 0 58 24 2028
2019 11 to 20 years in current department or agency 18 36 21 13 11 1 0 54 25 864
2019 More than 20 years in current department or agency 16 42 17 14 8 2 1 59 23 258
2018 Less than 3 years in current department or agency 33 31 16 10 7 4 0 66 17 1518
2018 3 to 10 years in current department or agency 20 36 18 14 11 1 0 56 26 1676
2018 11 to 20 years in current department or agency 15 33 20 16 13 1 0 49 30 730
2018 More than 20 years in current department or agency 17 37 15 17 10 4 0 56 29 210
2017 Less than 3 years in current department or agency 36 30 15 9 5 5 1 69 15 1489
2017 3 to 10 years in current department or agency 22 34 17 14 10 1 1 57 25 1961
2017 11 to 20 years in current department or agency 17 35 20 13 14 2 0 53 27 797
2017 More than 20 years in current department or agency 22 35 19 14 8 2 1 59 22 310
2014 Less than 3 years in current department or agency 28 30 17 11 7 7 1 63 19 1578
2014 3 to 10 years in current department or agency 20 33 17 16 12 1 0 54 29 1953
2014 11 to 20 years in current department or agency 17 31 22 15 12 2 1 49 28 838
2014 More than 20 years in current department or agency 18 35 17 15 11 4 0 55 27 391

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 31 15 11 7 3 2 66 18 1733
2020 3 to 10 years in current department or agency 25 32 14 15 12 1 1 58 27 2217
2020 11 to 20 years in current department or agency 23 30 16 15 12 2 2 56 28 1003
2020 More than 20 years in current department or agency 20 26 18 18 12 2 4 49 32 283
2019 Less than 3 years in current department or agency 30 30 15 12 10 2 1 62 23 1550
2019 3 to 10 years in current department or agency 24 33 15 12 13 1 1 59 26 2039
2019 11 to 20 years in current department or agency 19 30 17 17 15 1 1 50 32 863
2019 More than 20 years in current department or agency 15 33 12 20 13 2 5 52 35 258
2018 Less than 3 years in current department or agency 31 30 13 11 10 4 1 64 22 1515
2018 3 to 10 years in current department or agency 22 31 15 13 16 1 1 55 30 1679
2018 11 to 20 years in current department or agency 18 25 17 18 18 2 2 45 37 730
2018 More than 20 years in current department or agency 14 27 19 15 17 3 5 45 35 210
2017 Less than 3 years in current department or agency 33 28 13 11 8 5 2 65 21 1487
2017 3 to 10 years in current department or agency 20 30 16 17 15 2 1 52 32 1960
2017 11 to 20 years in current department or agency 18 22 16 19 22 2 1 40 43 793
2017 More than 20 years in current department or agency 14 34 15 16 14 1 5 52 32 308
2014 Less than 3 years in current department or agency 25 23 15 14 14 7 3 53 31 1580
2014 3 to 10 years in current department or agency 18 26 14 18 20 2 1 45 40 1952
2014 11 to 20 years in current department or agency 15 25 15 17 22 2 3 42 42 837
2014 More than 20 years in current department or agency 16 24 15 16 21 2 4 43 40 391

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 53 22 13 5 3 1 3 78 8 1729
2020 3 to 10 years in current department or agency 46 24 15 7 5 1 3 73 12 2220
2020 11 to 20 years in current department or agency 45 21 16 8 5 1 4 70 13 1005
2020 More than 20 years in current department or agency 51 23 10 7 1 1 6 80 9 282
2019 Less than 3 years in current department or agency 55 22 12 4 3 1 3 80 7 1549
2019 3 to 10 years in current department or agency 47 26 15 5 3 1 3 76 9 2035
2019 11 to 20 years in current department or agency 41 28 16 8 5 1 3 70 13 860
2019 More than 20 years in current department or agency 46 22 15 7 5 0 4 72 12 257

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 22 14 6 3 2 2 77 9 1730
2020 3 to 10 years in current department or agency 44 26 15 7 4 1 2 73 12 2214
2020 11 to 20 years in current department or agency 47 25 13 6 3 1 4 76 10 1003
2020 More than 20 years in current department or agency 51 26 11 4 2 2 4 82 6 283
2019 Less than 3 years in current department or agency 45 23 18 7 4 1 2 70 12 1541
2019 3 to 10 years in current department or agency 42 25 17 7 5 1 3 70 13 2031
2019 11 to 20 years in current department or agency 43 26 17 5 5 2 3 72 11 858
2019 More than 20 years in current department or agency 48 23 12 8 2 2 6 76 11 254

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 76 9 5 2 1 4 3 92 3 1719
2020 3 to 10 years in current department or agency 71 10 6 3 3 4 3 87 7 2209
2020 11 to 20 years in current department or agency 71 10 6 3 3 3 5 88 6 1001
2020 More than 20 years in current department or agency 71 12 6 2 2 2 5 89 5 283
2019 Less than 3 years in current department or agency 78 8 4 1 2 3 3 92 3 1540
2019 3 to 10 years in current department or agency 73 9 6 2 3 4 3 88 5 2029
2019 11 to 20 years in current department or agency 68 10 7 3 4 3 4 84 8 859
2019 More than 20 years in current department or agency 70 9 7 2 3 4 5 87 5 255

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 73 11 5 2 1 2 5 91 4 1725
2020 3 to 10 years in current department or agency 68 15 6 3 2 2 6 89 4 2210
2020 11 to 20 years in current department or agency 69 10 6 2 2 1 10 90 4 998
2020 More than 20 years in current department or agency 70 11 4 2 1 3 9 91 4 282
2019 Less than 3 years in current department or agency 79 8 4 1 1 1 6 94 2 1540
2019 3 to 10 years in current department or agency 76 7 4 1 2 2 7 92 3 2028
2019 11 to 20 years in current department or agency 73 9 4 1 2 2 8 91 4 861
2019 More than 20 years in current department or agency 74 5 2 5 2 2 11 90 7 254

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 28 42 15 6 3 5 1 74 10 1725
2020 3 to 10 years in current department or agency 23 42 18 9 3 3 1 69 12 2214
2020 11 to 20 years in current department or agency 22 43 19 9 3 4 1 68 12 998
2020 More than 20 years in current department or agency 20 46 19 9 3 3 0 68 13 279
2019 Less than 3 years in current department or agency 26 40 19 7 3 4 1 69 11 1544
2019 3 to 10 years in current department or agency 20 44 20 9 4 3 0 66 13 2038
2019 11 to 20 years in current department or agency 19 42 21 9 5 3 0 64 15 862
2019 More than 20 years in current department or agency 20 41 20 11 4 4 0 64 16 256
2018 Less than 3 years in current department or agency 31 34 18 7 4 6 0 69 12 1519
2018 3 to 10 years in current department or agency 21 38 22 9 7 3 0 60 17 1682
2018 11 to 20 years in current department or agency 19 36 22 11 8 5 0 57 20 732
2018 More than 20 years in current department or agency 20 36 25 7 8 4 0 58 16 210
2017 Less than 3 years in current department or agency 31 37 17 6 3 6 1 72 10 1489
2017 3 to 10 years in current department or agency 19 39 21 10 6 4 0 61 17 1962
2017 11 to 20 years in current department or agency 17 36 22 14 8 3 0 55 22 797
2017 More than 20 years in current department or agency 21 41 17 11 5 4 0 65 17 310

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 34 8 4 2 2 0 85 6 1721
2020 3 to 10 years in current department or agency 38 37 13 6 3 2 0 77 9 2206
2020 11 to 20 years in current department or agency 33 40 15 6 4 2 0 75 10 999
2020 More than 20 years in current department or agency 32 44 14 6 3 0 0 77 9 281
2019 Less than 3 years in current department or agency 48 35 10 3 3 1 0 84 6 1541
2019 3 to 10 years in current department or agency 40 38 12 6 3 1 0 79 9 2024
2019 11 to 20 years in current department or agency 34 41 14 6 4 1 0 76 11 858
2019 More than 20 years in current department or agency 34 41 11 8 3 2 0 77 11 255
2018 Less than 3 years in current department or agency 58 30 7 3 1 1 0 89 4 1521
2018 3 to 10 years in current department or agency 43 38 10 4 3 1 0 82 7 1671
2018 11 to 20 years in current department or agency 38 40 11 6 4 1 0 79 10 734
2018 More than 20 years in current department or agency 45 37 9 3 3 3 1 85 7 211
2017 Less than 3 years in current department or agency 57 31 6 3 1 1 0 89 4 1491
2017 3 to 10 years in current department or agency 39 41 11 5 3 1 0 81 8 1965
2017 11 to 20 years in current department or agency 35 41 12 7 4 1 0 77 11 797
2017 More than 20 years in current department or agency 44 40 10 4 1 2 0 85 5 309
2014 Less than 3 years in current department or agency 59 29 7 2 1 2 0 90 3 1581
2014 3 to 10 years in current department or agency 46 35 11 4 2 1 0 82 7 1954
2014 11 to 20 years in current department or agency 41 38 10 6 3 1 0 81 9 837
2014 More than 20 years in current department or agency 47 34 11 3 3 2 0 83 6 392

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 31 11 3 1 3 1 84 4 1717
2020 3 to 10 years in current department or agency 42 36 12 5 3 3 0 80 8 2215
2020 11 to 20 years in current department or agency 40 38 13 3 3 3 0 80 6 1001
2020 More than 20 years in current department or agency 43 38 11 4 2 2 0 83 6 281
2019 Less than 3 years in current department or agency 54 28 10 3 2 2 0 85 5 1544
2019 3 to 10 years in current department or agency 46 35 12 3 2 2 0 83 5 2030
2019 11 to 20 years in current department or agency 42 37 12 3 4 2 0 81 7 857
2019 More than 20 years in current department or agency 46 34 12 3 3 2 1 82 6 256
2018 Less than 3 years in current department or agency 55 29 9 3 2 3 0 86 5 1517
2018 3 to 10 years in current department or agency 44 36 13 3 2 2 0 82 5 1669
2018 11 to 20 years in current department or agency 42 36 13 3 3 2 0 80 6 732
2018 More than 20 years in current department or agency 50 34 8 1 1 4 1 88 3 211
2017 Less than 3 years in current department or agency 54 29 9 2 1 4 1 87 4 1489
2017 3 to 10 years in current department or agency 40 35 15 4 3 3 1 78 7 1960
2017 11 to 20 years in current department or agency 38 38 15 2 4 2 0 78 6 793
2017 More than 20 years in current department or agency 46 35 13 2 1 3 0 84 3 308
2014 Less than 3 years in current department or agency 60 25 7 2 1 4 0 89 3 1578
2014 3 to 10 years in current department or agency 47 33 11 3 2 4 0 83 5 1950
2014 11 to 20 years in current department or agency 46 32 12 4 2 4 0 81 6 835
2014 More than 20 years in current department or agency 51 29 13 3 2 2 0 82 5 392

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 32 10 3 2 3 0 85 4 1728
2020 3 to 10 years in current department or agency 44 35 12 4 3 3 0 81 7 2217
2020 11 to 20 years in current department or agency 45 34 12 3 2 3 0 82 5 1001
2020 More than 20 years in current department or agency 48 34 13 2 2 2 0 83 4 282

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 27 9 6 4 3 2 80 10 1721
2020 3 to 10 years in current department or agency 41 31 11 7 5 4 1 76 12 2215
2020 11 to 20 years in current department or agency 42 32 11 6 4 4 2 78 10 996
2020 More than 20 years in current department or agency 43 33 11 5 3 2 3 81 8 282

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 66 24 6 2 1 0 0 91 3 1725
2020 3 to 10 years in current department or agency 53 33 8 4 2 0 0 86 5 2213
2020 11 to 20 years in current department or agency 50 34 9 4 2 1 0 85 7 1002
2020 More than 20 years in current department or agency 51 32 11 4 3 0 0 83 6 281
2019 Less than 3 years in current department or agency 60 29 7 2 1 0 0 89 3 1548
2019 3 to 10 years in current department or agency 51 34 9 4 2 0 0 85 6 2035
2019 11 to 20 years in current department or agency 46 35 9 6 5 0 0 81 10 863
2019 More than 20 years in current department or agency 46 34 11 6 4 0 0 80 9 257
2018 Less than 3 years in current department or agency 63 28 5 2 1 0 0 91 3 1520
2018 3 to 10 years in current department or agency 48 36 9 4 2 0 0 84 7 1674
2018 11 to 20 years in current department or agency 43 35 11 5 6 0 0 78 11 728
2018 More than 20 years in current department or agency 43 34 12 5 5 1 0 77 11 211
2017 Less than 3 years in current department or agency 64 26 6 2 1 0 0 91 3 1486
2017 3 to 10 years in current department or agency 44 39 8 5 3 0 0 84 8 1962
2017 11 to 20 years in current department or agency 38 41 11 5 5 0 0 79 10 794
2017 More than 20 years in current department or agency 45 38 10 4 3 1 0 83 7 309
2014 Less than 3 years in current department or agency 67 26 4 2 1 1 0 93 3 1574
2014 3 to 10 years in current department or agency 48 36 8 5 2 0 0 85 7 1954
2014 11 to 20 years in current department or agency 46 34 11 5 3 0 0 80 8 837
2014 More than 20 years in current department or agency 48 35 10 4 3 1 0 84 7 392

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 26 10 3 2 0 0 84 5 1723
2020 3 to 10 years in current department or agency 46 31 13 5 4 0 0 77 9 2208
2020 11 to 20 years in current department or agency 43 34 13 7 3 0 0 77 10 998
2020 More than 20 years in current department or agency 45 33 14 6 3 0 0 78 9 281
2019 Less than 3 years in current department or agency 52 28 11 5 3 0 0 81 8 1544
2019 3 to 10 years in current department or agency 44 31 14 6 4 1 0 76 10 2029
2019 11 to 20 years in current department or agency 38 36 14 6 5 1 0 74 11 863
2019 More than 20 years in current department or agency 40 31 16 7 6 0 0 71 13 258
2018 Less than 3 years in current department or agency 53 29 11 3 3 1 0 82 7 1519
2018 3 to 10 years in current department or agency 40 34 15 6 5 0 0 74 11 1673
2018 11 to 20 years in current department or agency 36 35 14 7 7 0 0 71 15 729
2018 More than 20 years in current department or agency 37 33 18 5 7 1 0 70 12 211
2017 Less than 3 years in current department or agency 57 26 10 4 2 1 0 83 6 1485
2017 3 to 10 years in current department or agency 36 35 16 7 5 1 0 71 12 1963
2017 11 to 20 years in current department or agency 32 34 18 8 7 1 0 67 15 795
2017 More than 20 years in current department or agency 39 32 17 7 5 1 0 71 11 309
2014 Less than 3 years in current department or agency 48 33 11 4 2 1 0 82 7 1579
2014 3 to 10 years in current department or agency 34 37 16 8 5 1 0 71 13 1953
2014 11 to 20 years in current department or agency 29 35 20 9 5 1 0 65 14 837
2014 More than 20 years in current department or agency 29 40 16 9 6 1 0 69 15 392

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 54 30 9 4 2 0 0 84 6 1721
2020 3 to 10 years in current department or agency 45 32 14 6 4 0 0 77 9 2205
2020 11 to 20 years in current department or agency 42 35 12 7 3 0 0 78 10 998
2020 More than 20 years in current department or agency 43 36 12 7 3 0 0 78 10 280
2019 Less than 3 years in current department or agency 50 30 11 6 3 0 0 80 8 1541
2019 3 to 10 years in current department or agency 42 34 12 7 4 0 0 77 11 2028
2019 11 to 20 years in current department or agency 37 36 14 7 5 1 0 74 12 856
2019 More than 20 years in current department or agency 37 36 15 7 5 0 0 73 12 257
2018 Less than 3 years in current department or agency 51 30 11 5 2 0 0 82 8 1507
2018 3 to 10 years in current department or agency 38 38 13 6 5 0 0 76 11 1664
2018 11 to 20 years in current department or agency 34 35 17 8 7 0 0 69 14 729
2018 More than 20 years in current department or agency 36 37 12 6 8 1 0 73 14 209
2017 Less than 3 years in current department or agency 54 29 9 4 2 1 0 84 7 1487
2017 3 to 10 years in current department or agency 33 38 16 8 5 0 0 71 13 1957
2017 11 to 20 years in current department or agency 32 37 16 9 7 0 0 68 16 795
2017 More than 20 years in current department or agency 34 40 16 7 3 0 0 74 10 309
2014 Less than 3 years in current department or agency 48 34 11 5 2 0 0 82 7 1579
2014 3 to 10 years in current department or agency 33 37 16 9 5 0 0 71 14 1953
2014 11 to 20 years in current department or agency 30 37 19 8 5 0 0 67 14 835
2014 More than 20 years in current department or agency 28 40 15 11 4 1 0 70 15 392

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 24 17 8 5 3 0 69 13 1728
2020 3 to 10 years in current department or agency 42 25 16 9 6 2 0 69 15 2218
2020 11 to 20 years in current department or agency 46 26 14 7 5 3 0 74 12 1004
2020 More than 20 years in current department or agency 46 30 13 4 4 3 1 79 8 283
2019 Less than 3 years in current department or agency 41 21 16 10 8 3 0 65 19 1550
2019 3 to 10 years in current department or agency 41 25 16 9 7 2 0 67 16 2038
2019 11 to 20 years in current department or agency 40 26 16 9 6 2 0 68 16 862
2019 More than 20 years in current department or agency 47 26 12 9 4 2 1 74 14 258
2018 Less than 3 years in current department or agency 41 23 17 8 7 3 0 66 16 1524
2018 3 to 10 years in current department or agency 37 26 18 9 8 2 0 65 17 1678
2018 11 to 20 years in current department or agency 36 27 16 9 8 3 0 65 18 729
2018 More than 20 years in current department or agency 38 28 17 8 5 3 1 69 13 210
2017 Less than 3 years in current department or agency 43 22 16 9 6 4 1 68 16 1489
2017 3 to 10 years in current department or agency 34 28 18 10 7 3 0 64 18 1964
2017 11 to 20 years in current department or agency 34 27 15 10 8 4 0 65 19 795
2017 More than 20 years in current department or agency 41 26 17 7 4 4 2 71 11 309
2014 Less than 3 years in current department or agency 38 23 18 10 6 5 1 64 17 1580
2014 3 to 10 years in current department or agency 32 26 17 13 9 3 1 61 22 1953
2014 11 to 20 years in current department or agency 31 29 19 9 7 4 1 64 16 838
2014 More than 20 years in current department or agency 38 29 13 8 6 5 2 71 15 391
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in current department or agency 28 33 38 1734
2020 3 to 10 years in current department or agency 28 35 36 2219
2020 11 to 20 years in current department or agency 21 46 33 1003
2020 More than 20 years in current department or agency 29 44 27 282
2019 Less than 3 years in current department or agency 34 29 36 1553
2019 3 to 10 years in current department or agency 32 32 36 2041
2019 11 to 20 years in current department or agency 25 41 34 866
2019 More than 20 years in current department or agency 31 40 29 258
2018 Less than 3 years in current department or agency 33 30 37 1526
2018 3 to 10 years in current department or agency 31 33 36 1687
2018 11 to 20 years in current department or agency 22 43 35 738
2018 More than 20 years in current department or agency 33 42 25 211
2017 Less than 3 years in current department or agency 31 35 34 1492
2017 3 to 10 years in current department or agency 31 34 35 1962
2017 11 to 20 years in current department or agency 25 45 31 796
2017 More than 20 years in current department or agency 29 48 23 310
2014 Less than 3 years in current department or agency 33 32 35 1580
2014 3 to 10 years in current department or agency 31 31 37 1953
2014 11 to 20 years in current department or agency 20 47 33 838
2014 More than 20 years in current department or agency 24 48 28 391

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in current department or agency 1 49 32 5 7 5 493
2020 3 to 10 years in current department or agency 4 58 28 3 1 6 632
2020 11 to 20 years in current department or agency 17 50 23 2 1 7 216
2020 More than 20 years in current department or agency 65 17 9 1 2 6 82
2019 Less than 3 years in current department or agency 1 43 30 6 13 6 536
2019 3 to 10 years in current department or agency 4 51 29 5 4 6 654
2019 11 to 20 years in current department or agency 16 45 25 5 0 9 216
2019 More than 20 years in current department or agency 60 20 10 3 7 0 79
2018 Less than 3 years in current department or agency 1 41 31 6 16 6 495
2018 3 to 10 years in current department or agency 6 46 31 5 3 8 525
2018 11 to 20 years in current department or agency 10 40 34 2 1 13 167
2018 More than 20 years in current department or agency 73 13 3 4 2 4 69
2017 Less than 3 years in current department or agency 1 42 26 6 19 6 468
2017 3 to 10 years in current department or agency 5 43 35 6 2 8 602
2017 11 to 20 years in current department or agency 15 37 33 6 1 8 197
2017 More than 20 years in current department or agency 68 12 5 2 7 6 87
2014 Less than 3 years in current department or agency 2 35 32 10 9999 22 517
2014 3 to 10 years in current department or agency 6 39 37 9 9999 9 610
2014 11 to 20 years in current department or agency 26 34 25 5 9999 10 164
2014 More than 20 years in current department or agency 57 19 8 5 9999 11 93
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 1734
2020 3 to 10 years in current department or agency 9 91 2217
2020 11 to 20 years in current department or agency 9 91 1002
2020 More than 20 years in current department or agency 12 88 282
2019 Less than 3 years in current department or agency 11 89 1548
2019 3 to 10 years in current department or agency 11 89 2036
2019 11 to 20 years in current department or agency 12 88 862
2019 More than 20 years in current department or agency 15 85 256
2018 Less than 3 years in current department or agency 8 92 1525
2018 3 to 10 years in current department or agency 13 87 1687
2018 11 to 20 years in current department or agency 14 86 734
2018 More than 20 years in current department or agency 11 89 210

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 50 50 157
2020 3 to 10 years in current department or agency 45 55 206
2020 11 to 20 years in current department or agency 45 55 86
2020 More than 20 years in current department or agency 34 66 35
2019 Less than 3 years in current department or agency 56 44 170
2019 3 to 10 years in current department or agency 53 47 224
2019 11 to 20 years in current department or agency 46 54 101
2019 More than 20 years in current department or agency 47 53 39
2018 Less than 3 years in current department or agency 58 42 130
2018 3 to 10 years in current department or agency 51 49 217
2018 11 to 20 years in current department or agency 43 57 101
2018 More than 20 years in current department or agency 40 60 23

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 56 44 157
2020 3 to 10 years in current department or agency 62 38 206
2020 11 to 20 years in current department or agency 69 31 86
2020 More than 20 years in current department or agency 72 28 35
2019 Less than 3 years in current department or agency 57 43 170
2019 3 to 10 years in current department or agency 64 36 224
2019 11 to 20 years in current department or agency 68 32 101
2019 More than 20 years in current department or agency 67 33 39
2018 Less than 3 years in current department or agency 52 48 130
2018 3 to 10 years in current department or agency 58 42 217
2018 11 to 20 years in current department or agency 70 30 101
2018 More than 20 years in current department or agency 78 22 23

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 4 96 157
2020 3 to 10 years in current department or agency 8 92 206
2019 Less than 3 years in current department or agency 3 97 170
2019 3 to 10 years in current department or agency 6 94 224
2018 Less than 3 years in current department or agency 6 94 130
2018 3 to 10 years in current department or agency 10 90 217

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 157
2020 3 to 10 years in current department or agency 0 100 206
2020 11 to 20 years in current department or agency 0 100 86
2020 More than 20 years in current department or agency 0 100 35
2019 Less than 3 years in current department or agency 0 100 170
2019 3 to 10 years in current department or agency 0 100 224
2019 11 to 20 years in current department or agency 0 100 101
2019 More than 20 years in current department or agency 0 100 39
2018 3 to 10 years in current department or agency 0 100 217
2018 11 to 20 years in current department or agency 0 100 101

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 157
2020 3 to 10 years in current department or agency 4 96 206
2019 Less than 3 years in current department or agency 4 96 170
2019 3 to 10 years in current department or agency 3 97 224
2018 Less than 3 years in current department or agency 6 94 130
2018 3 to 10 years in current department or agency 4 96 217

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 6 94 157
2020 3 to 10 years in current department or agency 4 96 206
2019 Less than 3 years in current department or agency 4 96 170
2019 3 to 10 years in current department or agency 4 96 224
2018 3 to 10 years in current department or agency 4 96 217
2018 11 to 20 years in current department or agency 5 95 101

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 3 97 157
2020 3 to 10 years in current department or agency 5 95 206
2019 Less than 3 years in current department or agency 3 97 170
2019 3 to 10 years in current department or agency 2 98 224
2018 3 to 10 years in current department or agency 4 96 217

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 37 63 157
2020 3 to 10 years in current department or agency 36 64 206
2020 11 to 20 years in current department or agency 39 61 86
2020 More than 20 years in current department or agency 44 56 35
2019 Less than 3 years in current department or agency 28 72 165
2019 3 to 10 years in current department or agency 35 65 218
2019 11 to 20 years in current department or agency 29 71 99
2019 More than 20 years in current department or agency 35 65 39
2018 Less than 3 years in current department or agency 27 73 129
2018 3 to 10 years in current department or agency 42 58 217
2018 11 to 20 years in current department or agency 40 60 101
2018 More than 20 years in current department or agency 39 61 23

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 33 67 157
2020 3 to 10 years in current department or agency 37 63 206
2020 11 to 20 years in current department or agency 33 67 86
2020 More than 20 years in current department or agency 46 54 35
2019 Less than 3 years in current department or agency 33 67 165
2019 3 to 10 years in current department or agency 39 61 218
2019 11 to 20 years in current department or agency 44 56 99
2019 More than 20 years in current department or agency 40 60 39
2018 Less than 3 years in current department or agency 38 62 129
2018 3 to 10 years in current department or agency 35 65 217
2018 11 to 20 years in current department or agency 42 58 101
2018 More than 20 years in current department or agency 38 62 23

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 42 58 157
2020 3 to 10 years in current department or agency 49 51 206
2020 11 to 20 years in current department or agency 42 58 86
2020 More than 20 years in current department or agency 54 46 35
2019 Less than 3 years in current department or agency 40 60 165
2019 3 to 10 years in current department or agency 44 56 218
2019 11 to 20 years in current department or agency 58 42 99
2019 More than 20 years in current department or agency 46 54 39
2018 Less than 3 years in current department or agency 39 61 129
2018 3 to 10 years in current department or agency 47 53 217
2018 11 to 20 years in current department or agency 47 53 101
2018 More than 20 years in current department or agency 61 39 23

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 46 54 157
2020 3 to 10 years in current department or agency 46 54 206
2020 11 to 20 years in current department or agency 40 60 86
2020 More than 20 years in current department or agency 51 49 35
2019 Less than 3 years in current department or agency 44 56 165
2019 3 to 10 years in current department or agency 45 55 218
2019 11 to 20 years in current department or agency 44 56 99
2019 More than 20 years in current department or agency 41 59 39
2018 Less than 3 years in current department or agency 48 52 129
2018 3 to 10 years in current department or agency 43 57 217
2018 11 to 20 years in current department or agency 39 61 101
2018 More than 20 years in current department or agency 57 43 23

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 27 73 157
2020 3 to 10 years in current department or agency 28 72 206
2020 11 to 20 years in current department or agency 29 71 86
2020 More than 20 years in current department or agency 32 68 35
2019 Less than 3 years in current department or agency 22 78 165
2019 3 to 10 years in current department or agency 28 72 218
2019 11 to 20 years in current department or agency 38 62 99
2019 More than 20 years in current department or agency 35 65 39
2018 Less than 3 years in current department or agency 25 75 129
2018 3 to 10 years in current department or agency 33 67 217
2018 11 to 20 years in current department or agency 34 66 101
2018 More than 20 years in current department or agency 31 69 23

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 56 44 157
2020 3 to 10 years in current department or agency 47 53 206
2020 11 to 20 years in current department or agency 58 42 86
2020 More than 20 years in current department or agency 54 46 35
2019 Less than 3 years in current department or agency 50 50 165
2019 3 to 10 years in current department or agency 55 45 218
2019 11 to 20 years in current department or agency 47 53 99
2019 More than 20 years in current department or agency 59 41 39
2018 Less than 3 years in current department or agency 50 50 129
2018 3 to 10 years in current department or agency 51 49 217
2018 11 to 20 years in current department or agency 53 47 101
2018 More than 20 years in current department or agency 45 55 23

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 26 74 157
2020 3 to 10 years in current department or agency 32 68 206
2020 11 to 20 years in current department or agency 36 64 86
2020 More than 20 years in current department or agency 29 71 35
2019 Less than 3 years in current department or agency 22 78 165
2019 3 to 10 years in current department or agency 36 64 218
2019 11 to 20 years in current department or agency 35 65 99
2019 More than 20 years in current department or agency 33 67 39
2018 Less than 3 years in current department or agency 27 73 129
2018 3 to 10 years in current department or agency 35 65 217
2018 11 to 20 years in current department or agency 34 66 101
2018 More than 20 years in current department or agency 23 77 23

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 99
2019 More than 20 years in current department or agency 0 100 39
2018 11 to 20 years in current department or agency 0 100 101

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 157
2020 3 to 10 years in current department or agency 6 94 206
2019 Less than 3 years in current department or agency 15 85 165
2019 3 to 10 years in current department or agency 10 90 218
2018 Less than 3 years in current department or agency 8 92 129
2018 3 to 10 years in current department or agency 10 90 217

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 157
2020 3 to 10 years in current department or agency 10 90 206
2019 Less than 3 years in current department or agency 6 94 165
2019 3 to 10 years in current department or agency 8 92 218
2019 11 to 20 years in current department or agency 9 91 99
2019 More than 20 years in current department or agency 13 87 39
2018 Less than 3 years in current department or agency 7 93 129
2018 3 to 10 years in current department or agency 10 90 217

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 47 53 157
2020 3 to 10 years in current department or agency 50 50 206
2020 11 to 20 years in current department or agency 48 52 86
2020 More than 20 years in current department or agency 55 45 35
2019 Less than 3 years in current department or agency 44 56 165
2019 3 to 10 years in current department or agency 52 48 218
2019 11 to 20 years in current department or agency 50 50 99
2019 More than 20 years in current department or agency 56 44 39
2018 Less than 3 years in current department or agency 44 56 129
2018 3 to 10 years in current department or agency 48 52 217
2018 11 to 20 years in current department or agency 48 52 101
2018 More than 20 years in current department or agency 54 46 23

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 23 77 157
2020 3 to 10 years in current department or agency 18 82 206
2020 11 to 20 years in current department or agency 27 73 86
2020 More than 20 years in current department or agency 23 77 35
2019 Less than 3 years in current department or agency 19 81 165
2019 3 to 10 years in current department or agency 26 74 218
2019 11 to 20 years in current department or agency 20 80 99
2019 More than 20 years in current department or agency 20 80 39
2018 Less than 3 years in current department or agency 19 81 129
2018 3 to 10 years in current department or agency 25 75 217

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 157
2020 3 to 10 years in current department or agency 15 85 206
2020 11 to 20 years in current department or agency 16 84 86
2020 More than 20 years in current department or agency 23 77 35
2019 Less than 3 years in current department or agency 17 83 165
2019 3 to 10 years in current department or agency 18 82 218
2019 11 to 20 years in current department or agency 14 86 99
2019 More than 20 years in current department or agency 15 85 39
2018 Less than 3 years in current department or agency 12 88 129
2018 3 to 10 years in current department or agency 10 90 217
2018 11 to 20 years in current department or agency 16 84 101
2018 More than 20 years in current department or agency 27 73 23

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 51 49 157
2020 3 to 10 years in current department or agency 51 49 206
2020 11 to 20 years in current department or agency 50 50 86
2020 More than 20 years in current department or agency 37 63 35
2019 Less than 3 years in current department or agency 50 50 164
2019 3 to 10 years in current department or agency 56 44 218
2019 11 to 20 years in current department or agency 54 46 99
2019 More than 20 years in current department or agency 59 41 39
2018 Less than 3 years in current department or agency 48 52 130
2018 3 to 10 years in current department or agency 51 49 216
2018 11 to 20 years in current department or agency 60 40 101
2018 More than 20 years in current department or agency 47 53 23

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 23 77 157
2020 3 to 10 years in current department or agency 29 71 206
2020 11 to 20 years in current department or agency 26 74 86
2020 More than 20 years in current department or agency 28 72 35
2019 Less than 3 years in current department or agency 18 82 164
2019 3 to 10 years in current department or agency 28 72 218
2019 11 to 20 years in current department or agency 37 63 99
2019 More than 20 years in current department or agency 28 72 39
2018 Less than 3 years in current department or agency 19 81 130
2018 3 to 10 years in current department or agency 26 74 216
2018 11 to 20 years in current department or agency 24 76 101
2018 More than 20 years in current department or agency 26 74 23

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 157
2020 3 to 10 years in current department or agency 5 95 206
2020 11 to 20 years in current department or agency 8 92 86
2020 More than 20 years in current department or agency 0 100 35
2019 Less than 3 years in current department or agency 5 95 164
2019 3 to 10 years in current department or agency 5 95 218
2018 Less than 3 years in current department or agency 5 95 130
2018 3 to 10 years in current department or agency 6 94 216

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 15 85 157
2020 3 to 10 years in current department or agency 12 88 206
2020 11 to 20 years in current department or agency 19 81 86
2020 More than 20 years in current department or agency 20 80 35
2019 Less than 3 years in current department or agency 12 88 164
2019 3 to 10 years in current department or agency 18 82 218
2019 11 to 20 years in current department or agency 21 79 99
2019 More than 20 years in current department or agency 27 73 39
2018 Less than 3 years in current department or agency 9 91 130
2018 3 to 10 years in current department or agency 16 84 216
2018 11 to 20 years in current department or agency 25 75 101
2018 More than 20 years in current department or agency 35 65 23

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 157
2020 3 to 10 years in current department or agency 15 85 206
2020 11 to 20 years in current department or agency 10 90 86
2020 More than 20 years in current department or agency 14 86 35
2019 Less than 3 years in current department or agency 7 93 164
2019 3 to 10 years in current department or agency 13 87 218
2018 Less than 3 years in current department or agency 7 93 130
2018 3 to 10 years in current department or agency 11 89 216

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 5 95 206
2020 11 to 20 years in current department or agency 8 92 86
2019 Less than 3 years in current department or agency 3 97 164
2019 3 to 10 years in current department or agency 4 96 218
2018 Less than 3 years in current department or agency 5 95 130
2018 3 to 10 years in current department or agency 3 97 216

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 14 86 157
2020 3 to 10 years in current department or agency 14 86 206
2019 Less than 3 years in current department or agency 12 88 164
2019 3 to 10 years in current department or agency 10 90 218
2018 Less than 3 years in current department or agency 12 88 130
2018 3 to 10 years in current department or agency 11 89 216
2018 11 to 20 years in current department or agency 12 88 101
2018 More than 20 years in current department or agency 20 80 23

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 157
2020 3 to 10 years in current department or agency 9 91 206
2019 Less than 3 years in current department or agency 8 92 164
2019 3 to 10 years in current department or agency 9 91 218
2019 11 to 20 years in current department or agency 11 89 99
2019 More than 20 years in current department or agency 17 83 39
2018 Less than 3 years in current department or agency 8 92 130
2018 3 to 10 years in current department or agency 11 89 216

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 25 75 157
2020 3 to 10 years in current department or agency 29 71 206
2020 11 to 20 years in current department or agency 27 73 86
2020 More than 20 years in current department or agency 40 60 35
2019 Less than 3 years in current department or agency 38 62 164
2019 3 to 10 years in current department or agency 24 76 218
2019 11 to 20 years in current department or agency 27 73 99
2019 More than 20 years in current department or agency 22 78 39
2018 Less than 3 years in current department or agency 36 64 130
2018 3 to 10 years in current department or agency 31 69 216
2018 11 to 20 years in current department or agency 22 78 101
2018 More than 20 years in current department or agency 23 77 23

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 10 90 195
2020 11 to 20 years in current department or agency 14 86 79
2019 Less than 3 years in current department or agency 13 87 159
2019 3 to 10 years in current department or agency 11 89 208
2018 Less than 3 years in current department or agency 13 87 124
2018 3 to 10 years in current department or agency 10 90 209

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 28 72 195
2019 Less than 3 years in current department or agency 26 74 159
2019 3 to 10 years in current department or agency 16 84 208
2018 Less than 3 years in current department or agency 30 70 124
2018 3 to 10 years in current department or agency 16 84 209

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 8 92 195
2020 11 to 20 years in current department or agency 11 89 79
2019 Less than 3 years in current department or agency 16 84 159
2019 3 to 10 years in current department or agency 8 92 208
2018 Less than 3 years in current department or agency 17 83 124
2018 3 to 10 years in current department or agency 9 91 209
2018 11 to 20 years in current department or agency 12 88 98
2018 More than 20 years in current department or agency 0 100 20

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 7 93 195
2019 Less than 3 years in current department or agency 9 91 159
2019 3 to 10 years in current department or agency 6 94 208
2018 Less than 3 years in current department or agency 9 91 124
2018 3 to 10 years in current department or agency 7 93 209
2018 11 to 20 years in current department or agency 10 90 98
2018 More than 20 years in current department or agency 0 100 20

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 13 87 195
2019 Less than 3 years in current department or agency 11 89 159
2019 3 to 10 years in current department or agency 11 89 208
2018 Less than 3 years in current department or agency 8 92 124
2018 3 to 10 years in current department or agency 9 91 209

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 9 91 195
2019 Less than 3 years in current department or agency 10 90 159
2019 3 to 10 years in current department or agency 11 89 208
2018 Less than 3 years in current department or agency 13 87 124
2018 3 to 10 years in current department or agency 13 87 209
2018 11 to 20 years in current department or agency 11 89 98
2018 More than 20 years in current department or agency 30 70 20

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 10 90 195
2019 Less than 3 years in current department or agency 18 82 159
2019 3 to 10 years in current department or agency 9 91 208
2018 Less than 3 years in current department or agency 13 87 124
2018 3 to 10 years in current department or agency 12 88 209

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 13 87 195
2019 Less than 3 years in current department or agency 17 83 159
2019 3 to 10 years in current department or agency 12 88 208
2018 Less than 3 years in current department or agency 20 80 124
2018 3 to 10 years in current department or agency 13 87 209
2018 11 to 20 years in current department or agency 10 90 98
2018 More than 20 years in current department or agency 0 100 20

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 15 85 195
2020 11 to 20 years in current department or agency 19 81 79
2019 Less than 3 years in current department or agency 17 83 159
2019 3 to 10 years in current department or agency 15 85 208
2018 Less than 3 years in current department or agency 17 83 124
2018 3 to 10 years in current department or agency 11 89 209

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 31 69 195
2020 11 to 20 years in current department or agency 32 68 79
2019 Less than 3 years in current department or agency 33 67 159
2019 3 to 10 years in current department or agency 33 67 208
2018 Less than 3 years in current department or agency 28 72 124
2018 3 to 10 years in current department or agency 32 68 209
2018 11 to 20 years in current department or agency 29 71 98
2018 More than 20 years in current department or agency 24 76 20

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 9 91 195
2019 Less than 3 years in current department or agency 9 91 159
2019 3 to 10 years in current department or agency 10 90 208
2018 Less than 3 years in current department or agency 8 92 124
2018 3 to 10 years in current department or agency 11 89 209

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 48 52 195
2020 11 to 20 years in current department or agency 48 52 79
2019 Less than 3 years in current department or agency 48 52 159
2019 3 to 10 years in current department or agency 45 55 208
2018 Less than 3 years in current department or agency 48 52 124
2018 3 to 10 years in current department or agency 48 52 209
2018 11 to 20 years in current department or agency 56 44 98
2018 More than 20 years in current department or agency 70 30 20

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 79
2019 3 to 10 years in current department or agency 3 97 208

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 49 51 195
2020 11 to 20 years in current department or agency 55 45 79
2019 Less than 3 years in current department or agency 48 52 159
2019 3 to 10 years in current department or agency 52 48 208
2018 Less than 3 years in current department or agency 47 53 124
2018 3 to 10 years in current department or agency 52 48 209
2018 11 to 20 years in current department or agency 55 45 98
2018 More than 20 years in current department or agency 74 26 20

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 5 95 195
2019 Less than 3 years in current department or agency 4 96 159
2019 3 to 10 years in current department or agency 2 98 208
2018 11 to 20 years in current department or agency 8 92 98

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 12 88 195
2019 Less than 3 years in current department or agency 10 90 159
2019 3 to 10 years in current department or agency 11 89 208
2018 Less than 3 years in current department or agency 10 90 124
2018 3 to 10 years in current department or agency 10 90 209

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 12 15 4 2 31 10 64 10 1725
2020 3 to 10 years in current department or agency 20 17 17 6 4 29 7 58 16 2216
2020 11 to 20 years in current department or agency 17 18 18 7 5 29 6 55 17 1003
2020 More than 20 years in current department or agency 18 25 19 9 4 22 3 57 18 281
2019 Less than 3 years in current department or agency 23 14 18 5 4 27 10 58 14 1551
2019 3 to 10 years in current department or agency 18 16 20 7 6 26 8 50 19 2039
2019 11 to 20 years in current department or agency 17 17 22 7 8 26 5 48 21 862
2019 More than 20 years in current department or agency 19 20 22 9 4 24 3 54 17 258
2018 Less than 3 years in current department or agency 23 13 17 3 3 32 9 62 9 1520
2018 3 to 10 years in current department or agency 17 18 23 7 6 23 6 50 17 1681
2018 11 to 20 years in current department or agency 12 20 24 6 9 26 3 45 21 731
2018 More than 20 years in current department or agency 21 20 27 6 5 19 2 51 14 212
2017 Less than 3 years in current department or agency 24 13 14 3 2 31 13 66 9 1487
2017 3 to 10 years in current department or agency 15 19 21 6 6 24 9 52 17 1964
2017 11 to 20 years in current department or agency 14 18 23 8 7 22 7 46 22 796
2017 More than 20 years in current department or agency 20 26 16 7 5 23 3 63 15 308
2014 Less than 3 years in current department or agency 23 13 15 4 2 31 13 63 11 1581
2014 3 to 10 years in current department or agency 17 17 20 6 6 27 8 51 18 1953
2014 11 to 20 years in current department or agency 19 18 21 8 7 23 5 51 20 838
2014 More than 20 years in current department or agency 18 24 16 7 7 23 6 59 18 392

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 23 13 3 2 14 2 78 6 1729
2020 3 to 10 years in current department or agency 34 29 18 6 3 10 1 70 10 2217
2020 11 to 20 years in current department or agency 33 32 17 5 4 9 0 72 10 1004
2020 More than 20 years in current department or agency 34 33 17 5 3 6 1 73 9 282
2019 Less than 3 years in current department or agency 39 23 17 4 3 13 1 72 8 1545
2019 3 to 10 years in current department or agency 32 27 18 6 4 11 1 68 12 2039
2019 11 to 20 years in current department or agency 29 31 16 7 5 10 1 67 14 864
2019 More than 20 years in current department or agency 35 29 16 7 3 9 1 71 11 256
2018 Less than 3 years in current department or agency 37 26 15 3 2 16 2 77 6 1520
2018 3 to 10 years in current department or agency 30 31 20 6 5 8 1 66 12 1681
2018 11 to 20 years in current department or agency 24 32 20 7 6 11 0 63 15 730
2018 More than 20 years in current department or agency 37 31 15 5 4 7 0 74 10 211
2017 Less than 3 years in current department or agency 39 24 13 3 1 16 4 79 5 1487
2017 3 to 10 years in current department or agency 27 30 21 5 5 11 1 65 11 1961
2017 11 to 20 years in current department or agency 25 30 24 6 6 7 1 61 13 796
2017 More than 20 years in current department or agency 35 34 13 6 4 7 1 75 10 309
2014 Less than 3 years in current department or agency 37 20 16 3 2 19 2 73 6 1580
2014 3 to 10 years in current department or agency 26 31 18 6 4 14 1 67 12 1952
2014 11 to 20 years in current department or agency 29 27 20 7 5 11 1 63 14 838
2014 More than 20 years in current department or agency 34 28 17 5 4 11 1 71 11 392
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 1730
2020 3 to 10 years in current department or agency 9 91 2215
2020 11 to 20 years in current department or agency 7 93 999
2020 More than 20 years in current department or agency 7 93 283
2019 Less than 3 years in current department or agency 6 94 1547
2019 3 to 10 years in current department or agency 8 92 2032
2019 11 to 20 years in current department or agency 9 91 860
2019 More than 20 years in current department or agency 7 93 257
2018 Less than 3 years in current department or agency 4 96 1526
2018 3 to 10 years in current department or agency 7 93 1681
2018 11 to 20 years in current department or agency 9 91 732
2018 More than 20 years in current department or agency 9 91 209

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 38 62 118
2020 3 to 10 years in current department or agency 34 66 190
2020 11 to 20 years in current department or agency 41 59 69
2020 More than 20 years in current department or agency 30 70 20
2019 Less than 3 years in current department or agency 39 61 97
2019 3 to 10 years in current department or agency 34 66 166
2019 11 to 20 years in current department or agency 29 71 77
2019 More than 20 years in current department or agency 39 61 18
2018 Less than 3 years in current department or agency 48 52 68
2018 3 to 10 years in current department or agency 37 63 121

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 71 29 118
2020 3 to 10 years in current department or agency 76 24 190
2019 Less than 3 years in current department or agency 71 29 97
2019 3 to 10 years in current department or agency 76 24 166
2018 Less than 3 years in current department or agency 71 29 68
2018 3 to 10 years in current department or agency 77 23 121

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 5 95 190
2019 Less than 3 years in current department or agency 6 94 97
2019 3 to 10 years in current department or agency 6 94 166
2019 11 to 20 years in current department or agency 0 100 77
2019 More than 20 years in current department or agency 0 100 18
2018 3 to 10 years in current department or agency 6 94 121
2018 11 to 20 years in current department or agency 0 100 63

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 118
2020 3 to 10 years in current department or agency 0 100 190
2020 11 to 20 years in current department or agency 0 100 69
2020 More than 20 years in current department or agency 0 100 20
2019 3 to 10 years in current department or agency 0 100 166
2019 11 to 20 years in current department or agency 0 100 77
2018 Less than 3 years in current department or agency 0 100 68
2018 3 to 10 years in current department or agency 0 100 121
2018 11 to 20 years in current department or agency 0 100 63
2018 More than 20 years in current department or agency 0 100 18

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 6 94 118
2020 3 to 10 years in current department or agency 6 94 190
2019 Less than 3 years in current department or agency 7 93 97
2019 3 to 10 years in current department or agency 6 94 166
2018 3 to 10 years in current department or agency 7 93 121
2018 More than 20 years in current department or agency 0 100 18

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 118
2020 3 to 10 years in current department or agency 6 94 190
2019 Less than 3 years in current department or agency 6 94 97
2019 3 to 10 years in current department or agency 7 93 166
2018 3 to 10 years in current department or agency 4 96 121
2018 More than 20 years in current department or agency 0 100 18

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 4 96 118
2020 3 to 10 years in current department or agency 9 91 190
2019 Less than 3 years in current department or agency 7 93 97
2019 3 to 10 years in current department or agency 6 94 166
2018 Less than 3 years in current department or agency 12 88 68
2018 3 to 10 years in current department or agency 6 94 121

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 44 56 118
2020 3 to 10 years in current department or agency 43 57 190
2019 Less than 3 years in current department or agency 37 63 97
2019 3 to 10 years in current department or agency 33 67 166
2018 Less than 3 years in current department or agency 33 67 68
2018 3 to 10 years in current department or agency 27 73 120

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 29 71 118
2020 3 to 10 years in current department or agency 21 79 190
2020 11 to 20 years in current department or agency 28 72 69
2020 More than 20 years in current department or agency 35 65 20
2019 Less than 3 years in current department or agency 33 67 97
2019 3 to 10 years in current department or agency 23 77 166
2019 11 to 20 years in current department or agency 21 79 77
2019 More than 20 years in current department or agency 28 72 18
2018 Less than 3 years in current department or agency 21 79 68
2018 3 to 10 years in current department or agency 26 74 120

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 24 76 118
2020 3 to 10 years in current department or agency 18 82 190
2019 Less than 3 years in current department or agency 19 81 97
2019 3 to 10 years in current department or agency 21 79 166
2018 Less than 3 years in current department or agency 21 79 68
2018 3 to 10 years in current department or agency 17 83 120

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 118
2020 3 to 10 years in current department or agency 4 96 190
2020 11 to 20 years in current department or agency 12 88 69
2020 More than 20 years in current department or agency 0 100 20
2019 Less than 3 years in current department or agency 12 88 97
2019 3 to 10 years in current department or agency 5 95 166
2018 Less than 3 years in current department or agency 7 93 68
2018 3 to 10 years in current department or agency 7 93 120

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 23 77 118
2020 3 to 10 years in current department or agency 25 75 190
2020 11 to 20 years in current department or agency 25 75 69
2020 More than 20 years in current department or agency 37 63 20
2019 Less than 3 years in current department or agency 28 72 97
2019 3 to 10 years in current department or agency 25 75 166
2019 11 to 20 years in current department or agency 32 68 77
2019 More than 20 years in current department or agency 44 56 18
2018 Less than 3 years in current department or agency 23 77 68
2018 3 to 10 years in current department or agency 19 81 120
2018 11 to 20 years in current department or agency 27 73 64
2018 More than 20 years in current department or agency 48 52 18

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 23 77 118
2020 3 to 10 years in current department or agency 22 78 190
2019 Less than 3 years in current department or agency 28 72 97
2019 3 to 10 years in current department or agency 24 76 166
2018 Less than 3 years in current department or agency 23 77 68
2018 3 to 10 years in current department or agency 20 80 120

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 3 97 190
2019 3 to 10 years in current department or agency 5 95 166
2018 More than 20 years in current department or agency 0 100 18

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 69
2020 More than 20 years in current department or agency 0 100 20
2019 11 to 20 years in current department or agency 0 100 77
2018 11 to 20 years in current department or agency 0 100 64
2018 More than 20 years in current department or agency 0 100 18

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 7 93 118
2020 3 to 10 years in current department or agency 13 87 190
2019 3 to 10 years in current department or agency 8 92 166
2019 11 to 20 years in current department or agency 12 88 77
2018 3 to 10 years in current department or agency 11 89 120
2018 11 to 20 years in current department or agency 12 88 64

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 18 82 118
2020 3 to 10 years in current department or agency 22 78 190
2019 3 to 10 years in current department or agency 19 81 166
2019 11 to 20 years in current department or agency 26 74 77
2018 Less than 3 years in current department or agency 13 87 68
2018 3 to 10 years in current department or agency 15 85 120

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 118
2020 11 to 20 years in current department or agency 0 100 69
2019 3 to 10 years in current department or agency 0 100 166
2019 11 to 20 years in current department or agency 0 100 77
2018 11 to 20 years in current department or agency 0 100 64
2018 More than 20 years in current department or agency 0 100 18

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 8 92 118
2020 3 to 10 years in current department or agency 10 90 190
2020 11 to 20 years in current department or agency 13 87 69
2020 More than 20 years in current department or agency 40 60 20
2019 Less than 3 years in current department or agency 15 85 97
2019 3 to 10 years in current department or agency 14 86 166
2019 11 to 20 years in current department or agency 14 86 77
2019 More than 20 years in current department or agency 46 54 18
2018 Less than 3 years in current department or agency 12 88 68
2018 3 to 10 years in current department or agency 11 89 120
2018 11 to 20 years in current department or agency 18 82 64
2018 More than 20 years in current department or agency 46 54 18

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 0 100 118
2020 3 to 10 years in current department or agency 0 100 190
2020 11 to 20 years in current department or agency 0 100 69
2020 More than 20 years in current department or agency 0 100 20
2019 Less than 3 years in current department or agency 0 100 97
2019 11 to 20 years in current department or agency 0 100 77
2018 Less than 3 years in current department or agency 0 100 68
2018 3 to 10 years in current department or agency 0 100 120
2018 11 to 20 years in current department or agency 0 100 64
2018 More than 20 years in current department or agency 0 100 18

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 19 81 118
2020 3 to 10 years in current department or agency 18 82 190
2019 Less than 3 years in current department or agency 12 88 97
2019 3 to 10 years in current department or agency 20 80 166
2018 Less than 3 years in current department or agency 23 77 68
2018 3 to 10 years in current department or agency 23 77 120

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 25 75 118
2020 3 to 10 years in current department or agency 24 76 190
2019 Less than 3 years in current department or agency 20 80 97
2019 3 to 10 years in current department or agency 28 72 164
2019 11 to 20 years in current department or agency 37 63 76
2019 More than 20 years in current department or agency 46 54 18
2018 Less than 3 years in current department or agency 27 73 68
2018 3 to 10 years in current department or agency 29 71 121
2018 11 to 20 years in current department or agency 29 71 64
2018 More than 20 years in current department or agency 30 70 18

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 16 84 118
2020 3 to 10 years in current department or agency 9 91 190
2019 Less than 3 years in current department or agency 7 93 97
2019 3 to 10 years in current department or agency 12 88 164
2018 Less than 3 years in current department or agency 7 93 68
2018 3 to 10 years in current department or agency 12 88 121
2018 11 to 20 years in current department or agency 17 83 64
2018 More than 20 years in current department or agency 29 71 18

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 4 96 118
2020 3 to 10 years in current department or agency 3 97 190
2019 11 to 20 years in current department or agency 9 91 76
2018 11 to 20 years in current department or agency 0 100 64

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 118
2020 3 to 10 years in current department or agency 10 90 190
2020 11 to 20 years in current department or agency 21 79 69
2020 More than 20 years in current department or agency 40 60 20
2019 Less than 3 years in current department or agency 8 92 97
2019 3 to 10 years in current department or agency 13 87 164
2019 11 to 20 years in current department or agency 17 83 76
2019 More than 20 years in current department or agency 46 54 18
2018 Less than 3 years in current department or agency 10 90 68
2018 3 to 10 years in current department or agency 16 84 121

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 4 96 118
2020 3 to 10 years in current department or agency 4 96 190
2019 3 to 10 years in current department or agency 7 93 164
2019 11 to 20 years in current department or agency 10 90 76
2018 Less than 3 years in current department or agency 0 100 68
2018 3 to 10 years in current department or agency 8 92 121

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 4 96 190
2020 11 to 20 years in current department or agency 7 93 69
2019 3 to 10 years in current department or agency 5 95 164

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 12 88 118
2020 3 to 10 years in current department or agency 7 93 190
2019 Less than 3 years in current department or agency 5 95 97
2019 3 to 10 years in current department or agency 9 91 164
2018 Less than 3 years in current department or agency 8 92 68
2018 3 to 10 years in current department or agency 7 93 121

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 9 91 118
2020 3 to 10 years in current department or agency 6 94 190
2019 3 to 10 years in current department or agency 8 92 164
2019 11 to 20 years in current department or agency 8 92 76
2018 Less than 3 years in current department or agency 13 87 68
2018 3 to 10 years in current department or agency 7 93 121

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 50 50 118
2020 3 to 10 years in current department or agency 57 43 190
2020 11 to 20 years in current department or agency 45 55 69
2020 More than 20 years in current department or agency 39 61 20
2019 Less than 3 years in current department or agency 59 41 97
2019 3 to 10 years in current department or agency 51 49 164
2019 11 to 20 years in current department or agency 44 56 76
2019 More than 20 years in current department or agency 27 73 18
2018 Less than 3 years in current department or agency 51 49 68
2018 3 to 10 years in current department or agency 51 49 121
2018 11 to 20 years in current department or agency 61 39 64
2018 More than 20 years in current department or agency 46 54 18

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 4 96 183
2019 3 to 10 years in current department or agency 6 94 144
2018 Less than 3 years in current department or agency 11 89 64
2018 3 to 10 years in current department or agency 5 95 118

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 15 85 183
2019 3 to 10 years in current department or agency 18 82 144
2018 Less than 3 years in current department or agency 20 80 64
2018 3 to 10 years in current department or agency 17 83 118

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 5 95 144
2018 Less than 3 years in current department or agency 9 91 64

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 4 96 144
2018 11 to 20 years in current department or agency 0 100 62

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 0 100 183
2019 3 to 10 years in current department or agency 3 97 144
2018 11 to 20 years in current department or agency 0 100 62
2018 More than 20 years in current department or agency 0 100 16

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 6 94 183
2019 3 to 10 years in current department or agency 6 94 144
2018 Less than 3 years in current department or agency 11 89 64
2018 3 to 10 years in current department or agency 7 93 118

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 8 92 183
2019 3 to 10 years in current department or agency 10 90 144
2018 Less than 3 years in current department or agency 15 85 64
2018 3 to 10 years in current department or agency 7 93 118

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 20 80 183
2019 3 to 10 years in current department or agency 17 83 144
2018 Less than 3 years in current department or agency 18 82 64
2018 3 to 10 years in current department or agency 12 88 118

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 10 90 183
2020 11 to 20 years in current department or agency 13 87 64
2019 3 to 10 years in current department or agency 12 88 144
2018 Less than 3 years in current department or agency 12 88 64
2018 3 to 10 years in current department or agency 10 90 118

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 23 77 183
2020 11 to 20 years in current department or agency 32 68 64
2019 3 to 10 years in current department or agency 26 74 144
2018 Less than 3 years in current department or agency 27 73 64
2018 3 to 10 years in current department or agency 27 73 118

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 8 92 183
2019 3 to 10 years in current department or agency 17 83 144
2018 Less than 3 years in current department or agency 8 92 64
2018 3 to 10 years in current department or agency 10 90 118
2018 11 to 20 years in current department or agency 8 92 62
2018 More than 20 years in current department or agency 0 100 16

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 44 56 183
2020 11 to 20 years in current department or agency 47 53 64
2019 3 to 10 years in current department or agency 49 51 144
2018 Less than 3 years in current department or agency 49 51 64
2018 3 to 10 years in current department or agency 50 50 118

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in current department or agency 0 100 64
2018 More than 20 years in current department or agency 0 100 16

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 64 36 183
2019 3 to 10 years in current department or agency 61 39 144
2018 Less than 3 years in current department or agency 53 47 64
2018 3 to 10 years in current department or agency 59 41 118
2018 11 to 20 years in current department or agency 66 34 62
2018 More than 20 years in current department or agency 58 42 16

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 3 97 183

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in current department or agency 12 88 183
2020 11 to 20 years in current department or agency 17 83 64
2019 3 to 10 years in current department or agency 6 94 144
2018 Less than 3 years in current department or agency 17 83 64
2018 3 to 10 years in current department or agency 13 87 118

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 14 15 2 2 33 8 68 8 1728
2020 3 to 10 years in current department or agency 21 17 18 4 4 30 5 60 13 2210
2020 11 to 20 years in current department or agency 19 19 20 5 3 29 5 57 12 1001
2020 More than 20 years in current department or agency 21 21 21 3 4 27 3 60 9 282
2019 Less than 3 years in current department or agency 25 13 18 3 2 29 10 62 8 1548
2019 3 to 10 years in current department or agency 20 15 21 4 4 29 7 54 12 2032
2019 11 to 20 years in current department or agency 19 16 22 4 5 29 4 53 14 861
2019 More than 20 years in current department or agency 20 21 24 4 4 24 4 57 10 257
2018 Less than 3 years in current department or agency 25 14 16 2 1 33 8 66 6 1520
2018 3 to 10 years in current department or agency 19 18 24 4 3 27 5 55 10 1683
2018 11 to 20 years in current department or agency 13 21 24 5 5 30 4 51 14 731
2018 More than 20 years in current department or agency 24 19 27 4 3 20 3 55 10 210
2017 Less than 3 years in current department or agency 25 14 13 1 1 34 11 71 4 1489
2017 3 to 10 years in current department or agency 17 18 20 3 3 31 8 58 10 1960
2017 11 to 20 years in current department or agency 15 17 24 4 4 30 6 50 12 795
2017 More than 20 years in current department or agency 22 26 17 2 3 26 4 69 6 310
2014 Less than 3 years in current department or agency 23 11 14 2 1 36 13 67 6 1577
2014 3 to 10 years in current department or agency 18 16 19 3 2 33 8 58 10 1953
2014 11 to 20 years in current department or agency 21 18 22 4 3 27 6 57 10 834
2014 More than 20 years in current department or agency 23 21 20 2 2 28 4 64 6 391

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 43 25 13 3 2 12 2 80 5 1731
2020 3 to 10 years in current department or agency 35 31 16 4 3 9 1 73 9 2215
2020 11 to 20 years in current department or agency 35 32 17 5 3 8 1 73 8 1004
2020 More than 20 years in current department or agency 37 33 17 5 2 5 1 75 8 282
2019 Less than 3 years in current department or agency 41 23 16 3 2 14 2 76 5 1546
2019 3 to 10 years in current department or agency 34 25 20 4 3 12 1 69 9 2032
2019 11 to 20 years in current department or agency 34 28 17 4 5 11 1 71 10 861
2019 More than 20 years in current department or agency 40 28 17 4 2 8 1 75 6 258
2018 Less than 3 years in current department or agency 42 26 13 2 1 14 1 80 4 1523
2018 3 to 10 years in current department or agency 32 30 19 4 3 10 1 70 8 1684
2018 11 to 20 years in current department or agency 27 32 20 5 4 12 0 66 10 733
2018 More than 20 years in current department or agency 39 28 18 4 4 7 1 72 8 208
2017 Less than 3 years in current department or agency 42 25 11 2 1 15 3 83 4 1484
2017 3 to 10 years in current department or agency 30 31 18 3 3 14 2 72 7 1960
2017 11 to 20 years in current department or agency 29 31 23 3 4 9 1 67 8 796
2017 More than 20 years in current department or agency 40 34 14 2 2 8 2 82 4 308
2014 Less than 3 years in current department or agency 40 19 14 2 1 20 3 78 4 1577
2014 3 to 10 years in current department or agency 30 31 16 3 2 16 2 74 7 1952
2014 11 to 20 years in current department or agency 30 28 21 4 2 14 1 68 7 836
2014 More than 20 years in current department or agency 40 25 17 3 3 12 1 75 6 391

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 4 12 32 14 26 6 6 19 45 50
2020 3 to 10 years in current department or agency 0 4 24 19 37 16 0 5 67 80
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 38 21 15 10 13 0 2 60 24 1732
2020 3 to 10 years in current department or agency 34 21 17 11 14 0 2 56 26 2218
2020 11 to 20 years in current department or agency 31 22 21 12 13 0 2 54 25 1003
2020 More than 20 years in current department or agency 25 31 21 12 12 0 0 55 23 283

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 28 22 10 7 0 1 61 17 1725
2020 3 to 10 years in current department or agency 27 27 21 13 11 0 0 55 24 2217
2020 11 to 20 years in current department or agency 25 31 22 11 10 0 1 56 21 997
2020 More than 20 years in current department or agency 32 31 18 13 6 0 1 63 18 280
2019 Less than 3 years in current department or agency 20 29 22 12 16 0 1 49 29 1548
2019 3 to 10 years in current department or agency 17 25 24 15 18 0 1 42 34 2038
2019 11 to 20 years in current department or agency 16 26 24 17 16 0 1 42 34 865
2019 More than 20 years in current department or agency 21 23 24 13 17 0 2 45 31 258
2018 Less than 3 years in current department or agency 18 22 24 15 19 0 2 40 35 1525
2018 3 to 10 years in current department or agency 12 21 25 17 23 0 1 34 40 1683
2018 11 to 20 years in current department or agency 14 24 23 16 22 0 1 39 38 736
2018 More than 20 years in current department or agency 19 25 24 10 19 0 1 45 30 209
2017 Less than 3 years in current department or agency 15 19 20 19 25 1 1 34 45 1491
2017 3 to 10 years in current department or agency 13 18 21 18 29 0 1 31 48 1964
2017 11 to 20 years in current department or agency 15 23 20 16 24 0 2 39 41 795
2017 More than 20 years in current department or agency 17 18 24 16 22 0 2 36 39 308

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 26 27 25 14 8 0 1 53 22 1732
2020 3 to 10 years in current department or agency 19 25 25 16 13 0 0 45 29 2219
2020 11 to 20 years in current department or agency 13 23 26 21 16 0 0 37 37 1000
2020 More than 20 years in current department or agency 15 25 32 15 12 0 1 40 27 283
2019 Less than 3 years in current department or agency 28 29 24 13 7 0 0 57 20 1550
2019 3 to 10 years in current department or agency 21 26 27 14 11 0 0 48 25 2036
2019 11 to 20 years in current department or agency 15 23 29 19 13 0 0 38 32 863
2019 More than 20 years in current department or agency 19 20 27 23 10 0 1 39 33 257
2018 Less than 3 years in current department or agency 28 28 26 11 6 0 1 56 17 1525
2018 3 to 10 years in current department or agency 16 27 28 18 11 0 0 42 29 1683
2018 11 to 20 years in current department or agency 12 22 28 21 16 0 1 35 37 735
2018 More than 20 years in current department or agency 13 24 31 20 12 0 0 37 32 212
2017 Less than 3 years in current department or agency 27 29 26 11 6 0 1 57 17 1493
2017 3 to 10 years in current department or agency 17 25 29 17 10 0 1 43 28 1963
2017 11 to 20 years in current department or agency 14 22 29 20 14 0 1 37 34 796
2017 More than 20 years in current department or agency 12 31 25 20 11 0 0 43 31 310

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 36 26 20 9 6 0 3 64 15 1728
2020 3 to 10 years in current department or agency 26 27 22 13 10 0 1 54 24 2211
2020 11 to 20 years in current department or agency 18 26 23 18 13 0 1 44 32 997
2020 More than 20 years in current department or agency 19 27 26 14 13 0 1 47 27 280
2019 Less than 3 years in current department or agency 38 29 18 8 5 1 2 68 13 1539
2019 3 to 10 years in current department or agency 26 29 23 12 7 0 2 57 20 2028
2019 11 to 20 years in current department or agency 18 28 27 15 10 0 2 47 25 859
2019 More than 20 years in current department or agency 21 26 26 17 8 0 1 48 26 255
2018 Less than 3 years in current department or agency 37 25 20 9 4 1 3 65 14 1520
2018 3 to 10 years in current department or agency 20 30 25 14 9 0 2 51 23 1673
2018 11 to 20 years in current department or agency 12 26 29 16 13 0 2 39 30 731
2018 More than 20 years in current department or agency 15 27 27 19 10 0 1 43 30 211
2017 Less than 3 years in current department or agency 36 29 18 9 5 1 3 67 14 1485
2017 3 to 10 years in current department or agency 21 30 23 14 9 1 3 53 23 1963
2017 11 to 20 years in current department or agency 16 27 27 17 10 1 2 44 28 791
2017 More than 20 years in current department or agency 16 32 25 17 9 0 2 49 26 307

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 33 24 19 11 9 2 2 60 20 1727
2020 3 to 10 years in current department or agency 25 25 21 14 12 1 1 52 26 2208
2020 11 to 20 years in current department or agency 19 25 23 17 13 2 1 45 31 1001
2020 More than 20 years in current department or agency 21 25 24 14 14 1 1 47 28 281
2019 Less than 3 years in current department or agency 32 25 19 12 10 1 1 58 22 1545
2019 3 to 10 years in current department or agency 24 24 23 15 12 1 1 49 27 2030
2019 11 to 20 years in current department or agency 16 24 28 16 14 0 1 41 31 859
2019 More than 20 years in current department or agency 16 24 25 20 12 0 1 41 33 257
2018 Less than 3 years in current department or agency 34 22 20 12 8 2 2 59 21 1520
2018 3 to 10 years in current department or agency 20 25 25 16 12 1 1 46 29 1678
2018 11 to 20 years in current department or agency 14 22 27 19 17 1 1 36 37 732
2018 More than 20 years in current department or agency 16 20 28 21 15 0 1 36 36 210
2017 Less than 3 years in current department or agency 30 25 20 12 9 2 2 58 21 1487
2017 3 to 10 years in current department or agency 20 25 24 16 12 1 2 46 29 1964
2017 11 to 20 years in current department or agency 16 26 25 17 14 1 3 43 32 793
2017 More than 20 years in current department or agency 17 28 23 17 12 1 1 47 30 308

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 55 20 12 5 3 0 3 79 9 1723
2020 3 to 10 years in current department or agency 46 23 13 8 6 0 4 72 14 2208
2020 11 to 20 years in current department or agency 38 24 15 10 9 0 5 65 19 996
2020 More than 20 years in current department or agency 39 26 16 10 5 0 5 69 15 277
2019 Less than 3 years in current department or agency 60 19 10 3 3 1 4 83 6 1547
2019 3 to 10 years in current department or agency 50 23 13 4 4 0 5 77 9 2021
2019 11 to 20 years in current department or agency 40 26 16 7 4 0 5 70 12 860
2019 More than 20 years in current department or agency 39 23 17 9 4 0 8 68 13 256
2018 Less than 3 years in current department or agency 57 20 11 3 3 1 5 81 6 1517
2018 3 to 10 years in current department or agency 46 25 15 5 4 0 4 74 10 1672
2018 11 to 20 years in current department or agency 39 26 16 7 7 0 5 68 15 732
2018 More than 20 years in current department or agency 37 22 15 10 6 1 9 66 17 211
2017 Less than 3 years in current department or agency 56 20 10 4 2 1 7 82 6 1490
2017 3 to 10 years in current department or agency 44 26 15 5 3 1 7 75 9 1962
2017 11 to 20 years in current department or agency 37 28 15 7 4 1 9 72 12 794
2017 More than 20 years in current department or agency 40 22 16 10 4 0 7 67 15 308

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 27 19 11 9 0 0 62 19 1729
2020 3 to 10 years in current department or agency 27 26 22 13 12 0 0 53 25 2212
2020 11 to 20 years in current department or agency 23 23 24 15 14 0 1 47 29 1001
2020 More than 20 years in current department or agency 29 30 18 13 11 0 0 59 23 282
2019 Less than 3 years in current department or agency 39 30 16 9 6 0 0 69 15 1548
2019 3 to 10 years in current department or agency 32 29 21 9 9 0 1 61 18 2035
2019 11 to 20 years in current department or agency 25 27 24 13 10 0 1 52 24 861
2019 More than 20 years in current department or agency 27 26 23 12 9 0 2 54 22 256
2018 Less than 3 years in current department or agency 38 24 20 10 7 0 2 63 17 1523
2018 3 to 10 years in current department or agency 26 29 21 13 10 0 1 55 23 1681
2018 11 to 20 years in current department or agency 23 25 24 14 14 0 1 48 28 735
2018 More than 20 years in current department or agency 28 27 20 12 10 0 3 56 23 210
2017 Less than 3 years in current department or agency 37 28 19 8 6 0 1 66 15 1485
2017 3 to 10 years in current department or agency 27 31 22 11 8 0 1 58 19 1958
2017 11 to 20 years in current department or agency 24 27 24 14 10 0 1 52 25 792
2017 More than 20 years in current department or agency 26 32 24 10 6 0 1 59 17 306

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 37 22 16 10 8 0 7 63 20 1724
2020 3 to 10 years in current department or agency 32 21 18 11 12 0 6 57 24 2212
2020 11 to 20 years in current department or agency 23 23 21 14 13 0 6 49 29 997
2020 More than 20 years in current department or agency 32 29 20 8 6 0 5 64 15 282

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 29 17 6 3 1 2 73 10 1719
2020 3 to 10 years in current department or agency 33 32 20 8 4 1 1 67 13 2204
2020 11 to 20 years in current department or agency 27 35 24 7 4 1 2 64 12 993
2020 More than 20 years in current department or agency 25 39 19 8 5 1 2 66 14 280
2019 Less than 3 years in current department or agency 38 33 16 6 4 1 2 73 10 1543
2019 3 to 10 years in current department or agency 30 35 21 8 4 1 1 67 12 2028
2019 11 to 20 years in current department or agency 25 37 21 10 6 0 1 63 15 861
2019 More than 20 years in current department or agency 24 36 23 8 5 1 2 62 14 256
2018 Less than 3 years in current department or agency 35 31 20 7 4 1 2 69 11 1514
2018 3 to 10 years in current department or agency 25 35 26 8 5 1 1 61 13 1676
2018 11 to 20 years in current department or agency 21 33 24 12 8 1 1 56 20 730
2018 More than 20 years in current department or agency 16 35 30 12 5 0 1 52 18 212
2017 Less than 3 years in current department or agency 41 29 16 6 4 1 3 73 11 1482
2017 3 to 10 years in current department or agency 27 34 20 11 6 1 2 62 17 1956
2017 11 to 20 years in current department or agency 25 32 22 14 5 1 1 58 19 794
2017 More than 20 years in current department or agency 27 39 18 9 5 1 2 67 14 307

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 35 31 18 8 5 1 2 68 14 1721
2020 3 to 10 years in current department or agency 23 31 24 14 8 0 1 54 22 2197
2020 11 to 20 years in current department or agency 18 30 26 15 10 1 1 49 25 995
2020 More than 20 years in current department or agency 16 32 24 15 12 0 1 48 27 282
2019 Less than 3 years in current department or agency 35 32 19 9 5 0 1 67 13 1542
2019 3 to 10 years in current department or agency 24 31 25 12 6 1 1 56 19 2030
2019 11 to 20 years in current department or agency 15 33 28 15 8 0 0 49 23 858
2019 More than 20 years in current department or agency 16 34 28 14 6 0 1 51 21 256
2018 Less than 3 years in current department or agency 35 28 20 10 5 1 2 65 15 1514
2018 3 to 10 years in current department or agency 19 32 28 14 7 1 1 51 21 1680
2018 11 to 20 years in current department or agency 13 32 28 16 11 0 1 45 27 733
2018 More than 20 years in current department or agency 12 33 28 18 8 0 1 46 26 212
2017 Less than 3 years in current department or agency 36 30 19 8 4 1 2 68 12 1481
2017 3 to 10 years in current department or agency 21 30 24 16 8 0 2 52 24 1956
2017 11 to 20 years in current department or agency 15 29 28 17 9 1 1 45 27 794
2017 More than 20 years in current department or agency 18 32 28 15 6 0 0 50 22 306

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 28 17 9 4 1 1 70 13 1728
2020 3 to 10 years in current department or agency 32 30 21 10 6 1 1 63 16 2203
2020 11 to 20 years in current department or agency 28 32 21 10 7 1 1 61 17 992
2020 More than 20 years in current department or agency 28 30 24 9 8 0 1 59 17 281
2019 Less than 3 years in current department or agency 38 31 16 7 6 0 1 70 13 1542
2019 3 to 10 years in current department or agency 33 30 21 10 5 1 1 63 16 2027
2019 11 to 20 years in current department or agency 27 34 21 10 7 0 0 61 17 861
2019 More than 20 years in current department or agency 33 38 16 8 3 0 2 72 11 256
2018 Less than 3 years in current department or agency 35 27 21 9 5 1 2 64 14 1510
2018 3 to 10 years in current department or agency 26 32 24 11 6 0 1 59 17 1674
2018 11 to 20 years in current department or agency 23 33 24 11 8 1 1 56 19 724
2018 More than 20 years in current department or agency 29 28 22 13 7 0 1 58 20 211
2017 Less than 3 years in current department or agency 38 29 17 8 5 1 2 68 14 1482
2017 3 to 10 years in current department or agency 28 29 22 11 7 0 2 59 19 1959
2017 11 to 20 years in current department or agency 27 30 23 12 8 1 1 57 20 793
2017 More than 20 years in current department or agency 33 36 18 9 3 1 1 70 12 306

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 50 23 16 6 4 0 1 74 10 1716
2020 3 to 10 years in current department or agency 41 27 16 9 6 1 1 69 15 2204
2020 11 to 20 years in current department or agency 40 29 16 7 7 1 1 69 14 996
2020 More than 20 years in current department or agency 40 28 15 8 8 0 1 69 16 280
2019 Less than 3 years in current department or agency 45 26 14 8 6 0 1 72 14 1542
2019 3 to 10 years in current department or agency 40 27 16 8 7 1 1 69 15 2028
2019 11 to 20 years in current department or agency 39 26 17 9 8 0 0 66 17 855
2019 More than 20 years in current department or agency 43 28 15 7 6 0 2 72 13 256

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 30 21 12 6 0 1 61 17 1722
2020 3 to 10 years in current department or agency 28 30 23 11 7 0 1 58 18 2207
2020 11 to 20 years in current department or agency 25 32 22 12 7 0 1 58 20 1000
2020 More than 20 years in current department or agency 22 35 25 8 8 0 1 58 17 282

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 32 29 19 13 6 0 0 62 20 1727
2020 3 to 10 years in current department or agency 26 30 25 11 8 0 0 56 19 2200
2020 11 to 20 years in current department or agency 20 27 23 17 11 1 1 47 29 998
2020 More than 20 years in current department or agency 18 31 21 15 14 0 1 49 29 280
2019 Less than 3 years in current department or agency 40 31 17 7 4 0 1 72 11 1535
2019 3 to 10 years in current department or agency 33 30 20 9 6 0 1 64 15 2030
2019 11 to 20 years in current department or agency 24 31 22 13 10 1 0 55 23 854
2019 More than 20 years in current department or agency 27 26 21 15 9 0 1 54 24 257
2018 Less than 3 years in current department or agency 37 28 19 9 4 1 2 67 14 1510
2018 3 to 10 years in current department or agency 27 32 23 11 6 0 1 60 17 1671
2018 11 to 20 years in current department or agency 19 29 25 13 13 0 0 48 26 729
2018 More than 20 years in current department or agency 19 25 30 17 10 0 0 43 27 208
2017 Less than 3 years in current department or agency 38 31 17 8 4 0 2 70 12 1480
2017 3 to 10 years in current department or agency 26 34 21 10 7 0 2 61 18 1949
2017 11 to 20 years in current department or agency 21 28 23 15 11 1 2 50 26 791
2017 More than 20 years in current department or agency 19 31 25 16 9 0 0 50 24 307

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 24 14 5 3 0 2 77 9 1724
2020 3 to 10 years in current department or agency 45 28 16 6 4 0 1 74 10 2206
2020 11 to 20 years in current department or agency 41 30 18 5 4 0 1 72 9 996
2020 More than 20 years in current department or agency 38 36 16 5 3 0 1 75 8 281
2019 Less than 3 years in current department or agency 59 23 9 4 3 0 1 84 7 1537
2019 3 to 10 years in current department or agency 54 25 11 5 3 0 2 80 8 2022
2019 11 to 20 years in current department or agency 47 28 13 7 5 0 1 75 12 854
2019 More than 20 years in current department or agency 51 22 11 5 7 0 3 75 13 254
2018 Less than 3 years in current department or agency 59 21 11 3 3 1 3 83 6 1508
2018 3 to 10 years in current department or agency 50 25 14 5 4 0 2 76 10 1666
2018 11 to 20 years in current department or agency 44 27 15 5 6 0 3 73 11 729
2018 More than 20 years in current department or agency 50 26 15 3 3 0 2 78 7 211
2017 Less than 3 years in current department or agency 60 19 12 3 3 0 3 82 6 1488
2017 3 to 10 years in current department or agency 52 24 12 6 3 0 2 78 9 1963
2017 11 to 20 years in current department or agency 47 30 14 4 3 0 3 79 7 795
2017 More than 20 years in current department or agency 48 29 14 4 4 0 1 78 7 305

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 34 19 10 6 0 1 66 15 1728
2020 3 to 10 years in current department or agency 26 32 23 11 6 0 1 59 18 2207
2020 11 to 20 years in current department or agency 24 32 25 12 6 0 1 56 19 993
2020 More than 20 years in current department or agency 27 33 23 9 7 0 1 60 16 282

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 67 16 7 3 2 1 5 88 5 1723
2020 3 to 10 years in current department or agency 60 21 9 3 2 1 5 85 5 2204
2020 11 to 20 years in current department or agency 59 22 8 2 2 0 6 87 4 995
2020 More than 20 years in current department or agency 68 13 9 4 3 0 3 84 7 283
2019 Less than 3 years in current department or agency 74 13 5 2 2 1 5 91 4 1536
2019 3 to 10 years in current department or agency 70 14 5 2 2 1 6 90 4 2021
2019 11 to 20 years in current department or agency 66 17 7 2 3 0 5 88 5 859
2019 More than 20 years in current department or agency 71 10 4 1 5 1 8 89 7 255
2018 Less than 3 years in current department or agency 70 13 6 2 3 1 5 88 5 1511
2018 3 to 10 years in current department or agency 68 16 7 3 2 1 4 88 5 1674
2018 11 to 20 years in current department or agency 61 18 8 3 4 1 5 84 8 730
2018 More than 20 years in current department or agency 66 13 11 3 2 0 4 83 5 210

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 78 10 4 2 2 1 4 92 4 1729
2020 3 to 10 years in current department or agency 75 9 5 3 3 1 3 88 6 2209
2020 11 to 20 years in current department or agency 75 11 5 2 2 1 4 90 5 998
2020 More than 20 years in current department or agency 76 10 4 2 4 1 3 90 6 283
2019 Less than 3 years in current department or agency 76 9 5 3 3 1 3 89 6 1548
2019 3 to 10 years in current department or agency 72 10 5 4 4 1 3 86 8 2030
2019 11 to 20 years in current department or agency 67 14 7 3 5 1 2 84 8 859
2019 More than 20 years in current department or agency 69 12 5 6 4 1 3 85 9 258
2018 Less than 3 years in current department or agency 75 10 4 2 3 1 5 90 5 1511
2018 3 to 10 years in current department or agency 69 11 7 3 5 1 4 85 8 1676
2018 11 to 20 years in current department or agency 67 13 8 4 4 1 2 83 8 731
2018 More than 20 years in current department or agency 73 11 6 4 3 0 4 87 6 211
2017 Less than 3 years in current department or agency 79 8 4 2 2 1 4 92 4 1490
2017 3 to 10 years in current department or agency 71 12 6 4 4 1 3 86 7 1961
2017 11 to 20 years in current department or agency 66 16 5 5 4 1 3 86 9 797
2017 More than 20 years in current department or agency 74 13 6 2 2 1 2 90 4 307

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 75 14 5 2 1 0 2 92 3 1726
2020 3 to 10 years in current department or agency 70 18 6 2 2 1 2 90 4 2206
2020 11 to 20 years in current department or agency 68 19 7 3 1 0 2 89 4 992
2020 More than 20 years in current department or agency 69 22 3 2 2 0 1 92 5 282
2019 Less than 3 years in current department or agency 63 21 8 3 2 0 2 86 5 1539
2019 3 to 10 years in current department or agency 57 27 9 3 2 0 2 85 6 2022
2019 11 to 20 years in current department or agency 55 29 9 3 3 0 1 85 6 856
2019 More than 20 years in current department or agency 56 28 8 4 2 0 2 86 6 256
2018 Less than 3 years in current department or agency 65 20 8 3 2 0 2 87 5 1507
2018 3 to 10 years in current department or agency 55 25 11 4 2 0 2 82 7 1674
2018 11 to 20 years in current department or agency 54 28 10 4 3 0 1 82 7 735
2018 More than 20 years in current department or agency 52 36 4 3 2 0 2 91 5 209
2017 Less than 3 years in current department or agency 70 17 6 3 1 0 3 90 4 1487
2017 3 to 10 years in current department or agency 55 27 10 4 2 0 3 84 6 1963
2017 11 to 20 years in current department or agency 51 32 9 3 2 1 2 85 6 795
2017 More than 20 years in current department or agency 63 24 8 3 1 0 1 88 5 308

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 72 12 6 4 3 0 2 87 7 1722
2020 3 to 10 years in current department or agency 64 17 8 4 5 1 2 83 9 2204
2020 11 to 20 years in current department or agency 64 17 7 4 4 0 3 84 8 993
2020 More than 20 years in current department or agency 67 17 7 4 4 0 0 85 8 283
2019 Less than 3 years in current department or agency 66 16 8 4 4 1 2 84 8 1541
2019 3 to 10 years in current department or agency 60 20 9 5 5 0 2 81 10 2023
2019 11 to 20 years in current department or agency 55 22 12 4 6 0 1 78 10 853
2019 More than 20 years in current department or agency 60 19 7 6 7 1 1 80 12 257
2018 Less than 3 years in current department or agency 65 16 9 4 3 1 3 83 7 1505
2018 3 to 10 years in current department or agency 54 22 11 5 6 0 2 78 11 1668
2018 11 to 20 years in current department or agency 50 24 12 6 7 0 1 75 13 734
2018 More than 20 years in current department or agency 50 25 11 6 5 0 2 77 11 208
2017 Less than 3 years in current department or agency 70 13 7 4 2 0 3 87 6 1486
2017 3 to 10 years in current department or agency 57 21 9 5 5 0 3 81 10 1956
2017 11 to 20 years in current department or agency 55 22 10 6 5 0 1 78 12 794
2017 More than 20 years in current department or agency 64 22 5 4 3 1 1 87 7 309

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 66 6 3 1 0 1 23 94 1 1725
2020 3 to 10 years in current department or agency 61 11 4 2 1 1 21 91 3 2206
2020 11 to 20 years in current department or agency 54 16 7 2 1 0 21 88 3 998
2020 More than 20 years in current department or agency 53 18 6 2 1 0 20 89 4 282
2019 Less than 3 years in current department or agency 66 8 3 1 0 0 20 94 2 1542
2019 3 to 10 years in current department or agency 59 12 6 1 1 1 21 90 3 2018
2019 11 to 20 years in current department or agency 52 17 5 2 1 0 21 88 5 843
2019 More than 20 years in current department or agency 48 20 7 2 1 1 21 88 3 255
2018 Less than 3 years in current department or agency 64 7 3 1 1 0 24 93 2 1499
2018 3 to 10 years in current department or agency 55 12 6 2 1 0 24 88 4 1657
2018 11 to 20 years in current department or agency 44 16 8 4 1 0 28 83 6 732
2018 More than 20 years in current department or agency 43 22 4 1 1 0 27 91 3 207
2017 Less than 3 years in current department or agency 66 8 2 1 0 0 22 95 2 1486
2017 3 to 10 years in current department or agency 55 13 5 2 1 0 25 90 4 1960
2017 11 to 20 years in current department or agency 50 15 7 3 1 0 23 85 5 797
2017 More than 20 years in current department or agency 50 20 6 2 0 1 21 89 3 308

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 76 12 5 1 1 1 5 93 2 1730
2020 3 to 10 years in current department or agency 74 15 5 2 1 0 4 92 3 2215
2020 11 to 20 years in current department or agency 71 16 6 2 1 0 4 91 3 998
2020 More than 20 years in current department or agency 67 20 7 2 1 1 2 89 4 282
2019 Less than 3 years in current department or agency 76 11 4 1 1 1 6 94 2 1533
2019 3 to 10 years in current department or agency 70 16 5 2 1 0 6 91 3 2024
2019 11 to 20 years in current department or agency 65 20 6 1 1 0 5 91 3 854
2019 More than 20 years in current department or agency 66 20 7 1 0 0 5 91 2 256
2018 Less than 3 years in current department or agency 73 12 6 1 1 0 7 91 2 1501
2018 3 to 10 years in current department or agency 66 18 8 2 0 0 7 89 2 1667
2018 11 to 20 years in current department or agency 61 20 8 2 1 1 7 88 4 729
2018 More than 20 years in current department or agency 59 24 8 1 1 0 6 89 2 208
2017 Less than 3 years in current department or agency 75 10 4 1 1 0 8 93 3 1480
2017 3 to 10 years in current department or agency 68 16 5 2 1 1 8 92 3 1954
2017 11 to 20 years in current department or agency 64 18 7 2 1 1 8 89 3 793
2017 More than 20 years in current department or agency 59 27 6 2 0 1 5 91 2 306

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 18 13 6 8 0 1 72 15 1729
2020 3 to 10 years in current department or agency 67 16 6 3 4 1 2 86 8 2215
2020 11 to 20 years in current department or agency 73 13 6 2 1 0 4 90 4 1000
2020 More than 20 years in current department or agency 81 10 4 1 1 0 3 94 2 282
2019 Less than 3 years in current department or agency 56 13 10 7 10 0 3 72 17 1547
2019 3 to 10 years in current department or agency 69 12 6 4 7 0 3 83 11 2030
2019 11 to 20 years in current department or agency 77 12 4 2 2 0 3 92 4 857
2019 More than 20 years in current department or agency 81 9 4 1 0 0 4 95 2 257
2018 Less than 3 years in current department or agency 46 15 14 9 14 0 2 62 24 1510
2018 3 to 10 years in current department or agency 63 13 7 5 8 0 3 79 13 1673
2018 11 to 20 years in current department or agency 68 15 5 2 4 0 5 88 7 732
2018 More than 20 years in current department or agency 75 10 7 0 3 0 5 90 3 208
2017 Less than 3 years in current department or agency 46 17 13 10 12 0 3 64 23 1489
2017 3 to 10 years in current department or agency 58 14 7 7 10 0 4 75 17 1963
2017 11 to 20 years in current department or agency 66 15 6 3 5 1 4 86 8 798
2017 More than 20 years in current department or agency 74 13 5 3 1 1 4 91 4 308

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 27 17 6 3 0 1 73 9 1728
2020 3 to 10 years in current department or agency 43 29 17 6 3 0 1 73 9 2215
2020 11 to 20 years in current department or agency 42 31 15 6 4 1 2 75 10 1004
2020 More than 20 years in current department or agency 46 31 14 6 2 1 1 78 8 282
2019 Less than 3 years in current department or agency 54 24 13 4 3 0 2 80 7 1540
2019 3 to 10 years in current department or agency 51 27 12 5 2 0 2 80 7 2029
2019 11 to 20 years in current department or agency 52 27 13 5 2 0 2 80 7 858
2019 More than 20 years in current department or agency 50 28 14 4 3 0 2 79 6 253
2018 Less than 3 years in current department or agency 51 25 13 6 3 0 2 78 9 1508
2018 3 to 10 years in current department or agency 45 28 16 5 3 0 2 75 8 1670
2018 11 to 20 years in current department or agency 45 31 15 5 3 0 2 77 9 736
2018 More than 20 years in current department or agency 50 29 10 6 2 0 3 82 8 209
2017 Less than 3 years in current department or agency 56 24 12 4 3 0 2 81 6 1489
2017 3 to 10 years in current department or agency 50 27 13 4 2 0 4 79 7 1958
2017 11 to 20 years in current department or agency 46 30 14 5 2 0 3 79 7 796
2017 More than 20 years in current department or agency 52 27 14 3 1 1 2 81 5 305

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 30 37 22 7 4 0 0 67 11 1730
2020 3 to 10 years in current department or agency 25 39 23 7 5 0 0 64 12 2213
2020 11 to 20 years in current department or agency 24 39 26 6 4 0 0 63 10 1004
2020 More than 20 years in current department or agency 24 49 21 4 3 0 0 73 6 282

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 18 34 31 12 4 0 0 53 16 1732
2020 3 to 10 years in current department or agency 14 32 35 14 5 0 0 45 20 2219
2020 11 to 20 years in current department or agency 10 27 40 15 7 0 0 37 23 1004
2020 More than 20 years in current department or agency 13 31 38 11 6 0 0 45 17 283
2019 Less than 3 years in current department or agency 20 36 31 10 3 0 0 56 13 1549
2019 3 to 10 years in current department or agency 16 32 34 13 4 0 0 49 17 2036
2019 11 to 20 years in current department or agency 11 29 41 14 5 0 0 40 19 864
2019 More than 20 years in current department or agency 12 29 42 12 4 0 0 41 17 258
2018 Less than 3 years in current department or agency 20 37 30 10 3 0 0 57 13 1527
2018 3 to 10 years in current department or agency 11 31 37 16 5 0 0 42 21 1693
2018 11 to 20 years in current department or agency 8 26 41 16 8 0 0 34 24 738
2018 More than 20 years in current department or agency 12 27 42 14 5 0 0 39 19 212
2017 Less than 3 years in current department or agency 19 35 33 9 3 0 1 54 13 1491
2017 3 to 10 years in current department or agency 10 28 40 14 6 0 0 39 21 1967
2017 11 to 20 years in current department or agency 7 25 42 17 8 0 0 33 25 794
2017 More than 20 years in current department or agency 14 29 38 14 4 0 0 43 18 310

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 18 36 25 11 0 0 36 28 1726
2020 3 to 10 years in current department or agency 12 20 38 22 9 0 0 30 32 2214
2020 11 to 20 years in current department or agency 15 22 41 15 7 0 0 22 37 1001
2020 More than 20 years in current department or agency 11 20 40 20 9 0 1 29 30 282
2019 Less than 3 years in current department or agency 8 16 37 25 14 0 0 39 24 1536
2019 3 to 10 years in current department or agency 10 18 39 22 11 0 0 33 28 2012
2019 11 to 20 years in current department or agency 10 21 42 19 8 0 0 27 31 855
2019 More than 20 years in current department or agency 12 20 40 20 7 0 0 28 32 252
2018 Less than 3 years in current department or agency 7 15 35 26 15 0 1 42 23 1492
2018 3 to 10 years in current department or agency 12 19 38 22 8 0 0 30 31 1676
2018 11 to 20 years in current department or agency 13 18 43 19 7 0 0 26 31 724
2018 More than 20 years in current department or agency 11 21 44 17 6 0 0 23 33 206
2017 Less than 3 years in current department or agency 5 13 38 26 17 1 1 43 18 1489
2017 3 to 10 years in current department or agency 8 20 41 22 8 0 1 31 28 1963
2017 11 to 20 years in current department or agency 10 24 42 16 6 0 0 23 35 794
2017 More than 20 years in current department or agency 7 19 44 23 7 0 0 30 26 307

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 37 12 6 1 1 0 80 7 1733
2020 3 to 10 years in current department or agency 37 41 13 6 3 1 0 78 9 2216
2020 11 to 20 years in current department or agency 36 43 13 4 2 1 0 80 7 1004
2020 More than 20 years in current department or agency 39 47 8 3 2 1 0 87 5 281
2019 Less than 3 years in current department or agency 28 37 17 9 5 4 0 68 15 1545
2019 3 to 10 years in current department or agency 26 39 17 10 4 2 0 67 15 2026
2019 11 to 20 years in current department or agency 26 43 16 8 5 2 0 71 13 863
2019 More than 20 years in current department or agency 26 45 14 8 5 2 0 73 13 255
2018 Less than 3 years in current department or agency 30 35 18 7 4 6 1 69 12 1516
2018 3 to 10 years in current department or agency 26 39 18 10 5 1 0 67 15 1685
2018 11 to 20 years in current department or agency 25 44 15 9 6 1 0 70 15 734
2018 More than 20 years in current department or agency 30 44 13 8 3 2 0 76 11 210
2017 Less than 3 years in current department or agency 19 33 18 12 6 11 1 59 21 1489
2017 3 to 10 years in current department or agency 16 37 20 13 8 5 1 56 23 1965
2017 11 to 20 years in current department or agency 16 39 21 10 9 5 0 58 20 797
2017 More than 20 years in current department or agency 22 43 17 9 5 4 0 68 14 309

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 39 31 13 9 4 3 0 73 14 1724
2020 3 to 10 years in current department or agency 32 33 14 12 6 2 0 67 19 2209
2020 11 to 20 years in current department or agency 29 32 17 12 7 2 0 63 20 1001
2020 More than 20 years in current department or agency 35 36 12 10 5 2 0 72 16 281

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 41 27 12 11 7 1 1 69 19 1728
2020 3 to 10 years in current department or agency 37 30 12 12 8 1 1 68 20 2215
2020 11 to 20 years in current department or agency 36 30 13 13 7 2 1 67 20 1000
2020 More than 20 years in current department or agency 37 29 13 8 12 0 1 67 20 281

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 25 11 4 2 4 2 82 6 1723
2020 3 to 10 years in current department or agency 44 29 14 5 4 3 1 77 9 2209
2020 11 to 20 years in current department or agency 45 30 13 5 3 3 1 78 8 997
2020 More than 20 years in current department or agency 47 26 15 5 5 2 1 75 10 281

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 40 32 15 8 3 2 0 74 11 1732
2020 3 to 10 years in current department or agency 32 33 18 10 5 1 0 66 15 2212
2020 11 to 20 years in current department or agency 31 33 18 11 6 1 0 65 17 999
2020 More than 20 years in current department or agency 35 33 17 8 6 2 0 68 14 282
2019 Less than 3 years in current department or agency 28 37 17 10 5 2 0 67 16 1549
2019 3 to 10 years in current department or agency 25 34 19 14 7 1 0 60 21 2038
2019 11 to 20 years in current department or agency 20 38 18 13 9 1 0 59 22 861
2019 More than 20 years in current department or agency 25 39 16 11 6 2 1 66 17 257
2018 Less than 3 years in current department or agency 33 33 17 9 5 4 0 68 14 1518
2018 3 to 10 years in current department or agency 22 36 19 12 9 1 0 59 21 1687
2018 11 to 20 years in current department or agency 19 36 18 13 12 2 0 56 25 735
2018 More than 20 years in current department or agency 23 42 17 10 5 2 0 67 16 210
2017 Less than 3 years in current department or agency 26 38 15 11 5 4 1 68 17 1492
2017 3 to 10 years in current department or agency 15 38 20 15 10 2 0 55 25 1965
2017 11 to 20 years in current department or agency 14 34 20 18 11 3 0 49 30 796
2017 More than 20 years in current department or agency 20 44 18 11 6 1 0 65 17 308

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 45 36 9 7 2 1 0 82 9 1730
2020 3 to 10 years in current department or agency 38 43 10 6 3 0 0 81 9 2220
2020 11 to 20 years in current department or agency 36 43 13 7 2 0 0 79 8 1004
2020 More than 20 years in current department or agency 37 46 10 5 1 1 0 84 6 283

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 34 12 7 3 1 0 78 10 1723
2020 3 to 10 years in current department or agency 37 39 12 8 3 1 0 77 12 2211
2020 11 to 20 years in current department or agency 35 40 14 8 2 1 0 75 11 994
2020 More than 20 years in current department or agency 37 43 12 5 2 1 0 81 7 283

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 42 32 16 5 1 1 1 76 7 1715
2020 3 to 10 years in current department or agency 33 39 17 6 2 1 1 74 9 2205
2020 11 to 20 years in current department or agency 32 41 19 6 2 1 0 73 7 994
2020 More than 20 years in current department or agency 33 45 13 5 1 1 1 80 6 282

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 31 10 3 1 2 2 85 5 1724
2020 3 to 10 years in current department or agency 44 35 12 4 2 1 1 82 6 2208
2020 11 to 20 years in current department or agency 43 38 12 3 2 1 1 83 5 999
2020 More than 20 years in current department or agency 46 36 10 3 1 2 2 85 5 281

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 73 16 4 1 0 5 1 95 1 1728
2020 3 to 10 years in current department or agency 64 22 6 1 1 5 1 92 2 2217
2020 11 to 20 years in current department or agency 63 23 6 2 1 4 1 91 3 995
2020 More than 20 years in current department or agency 67 19 6 2 0 3 3 92 2 279

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 31 9 5 1 2 0 85 6 1731
2020 3 to 10 years in current department or agency 46 37 8 5 2 2 0 85 7 2215
2020 11 to 20 years in current department or agency 49 36 9 3 1 2 0 87 4 998
2020 More than 20 years in current department or agency 58 32 7 1 2 1 0 90 3 281

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 52 29 8 7 4 1 0 82 10 1723
2020 3 to 10 years in current department or agency 48 30 9 7 4 1 1 79 11 2207
2020 11 to 20 years in current department or agency 48 31 8 8 4 1 0 80 12 999
2020 More than 20 years in current department or agency 50 28 8 6 7 0 1 79 13 282

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 57 27 8 4 2 1 1 85 6 1730
2020 3 to 10 years in current department or agency 51 29 9 6 3 1 0 81 10 2213
2020 11 to 20 years in current department or agency 50 31 11 5 4 1 0 81 8 996
2020 More than 20 years in current department or agency 56 28 8 4 2 1 0 85 6 283

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 19 51 11 16 3 0 0 70 20 168
2020 3 to 10 years in current department or agency 16 48 14 16 4 1 0 65 20 505
2020 11 to 20 years in current department or agency 19 46 14 16 4 1 1 66 19 377
2020 More than 20 years in current department or agency 22 55 8 14 1 1 0 78 15 125
2019 Less than 3 years in current department or agency 19 42 16 13 4 3 2 65 19 168
2019 3 to 10 years in current department or agency 17 41 18 16 5 2 1 60 22 479
2019 11 to 20 years in current department or agency 19 47 15 15 2 1 1 67 17 286
2019 More than 20 years in current department or agency 16 57 11 13 2 0 1 74 15 109

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 97 3 168
2020 3 to 10 years in current department or agency 96 4 506
2020 11 to 20 years in current department or agency 95 5 376
2020 More than 20 years in current department or agency 98 2 125

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 21 36 18 18 6 1 0 58 24 161
2020 3 to 10 years in current department or agency 19 35 19 19 8 0 0 54 27 488
2020 11 to 20 years in current department or agency 16 38 19 19 7 0 1 54 26 355
2020 More than 20 years in current department or agency 21 43 13 17 6 0 0 64 23 122
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 10 90 1714
2020 3 to 10 years in current department or agency 9 91 2208
2020 11 to 20 years in current department or agency 9 91 999
2020 More than 20 years in current department or agency 10 90 281

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 11 89 1723
2020 3 to 10 years in current department or agency 14 86 2204
2020 11 to 20 years in current department or agency 12 88 1001
2020 More than 20 years in current department or agency 13 87 282
2019 Less than 3 years in current department or agency 15 85 1551
2019 3 to 10 years in current department or agency 16 84 2033
2019 11 to 20 years in current department or agency 20 80 861
2019 More than 20 years in current department or agency 15 85 256
2017 Less than 3 years in current department or agency 13 87 1489
2017 3 to 10 years in current department or agency 19 81 1965
2017 11 to 20 years in current department or agency 20 80 797
2017 More than 20 years in current department or agency 17 83 310
2014 Less than 3 years in current department or agency 12 88 1576
2014 3 to 10 years in current department or agency 15 85 1949
2014 11 to 20 years in current department or agency 16 84 832
2014 More than 20 years in current department or agency 14 86 390

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 43 57 200
2020 3 to 10 years in current department or agency 38 62 311
2020 11 to 20 years in current department or agency 59 41 115
2020 More than 20 years in current department or agency 73 27 36

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 80 20 200
2020 3 to 10 years in current department or agency 72 28 310
2020 11 to 20 years in current department or agency 75 25 115
2020 More than 20 years in current department or agency 84 16 36
2019 Less than 3 years in current department or agency 79 21 239
2019 3 to 10 years in current department or agency 82 18 318
2019 11 to 20 years in current department or agency 81 19 171
2019 More than 20 years in current department or agency 73 27 37
2017 Less than 3 years in current department or agency 81 19 193
2017 3 to 10 years in current department or agency 77 23 369
2017 11 to 20 years in current department or agency 74 26 158
2017 More than 20 years in current department or agency 76 24 54
2014 Less than 3 years in current department or agency 70 30 188
2014 3 to 10 years in current department or agency 82 18 286
2014 11 to 20 years in current department or agency 75 25 134
2014 More than 20 years in current department or agency 83 17 55

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 49 32 9 6 2 1 2 83 8 160
2020 3 to 10 years in current department or agency 49 35 7 7 1 1 0 84 8 224
2020 11 to 20 years in current department or agency 39 36 12 6 6 1 0 76 12 86
2020 More than 20 years in current department or agency 43 40 3 10 3 0 0 83 13 30
2019 Less than 3 years in current department or agency 55 28 5 9 3 0 1 83 12 185
2019 3 to 10 years in current department or agency 46 36 8 7 3 0 0 82 10 257
2019 11 to 20 years in current department or agency 44 42 6 4 4 0 0 86 8 138
2019 More than 20 years in current department or agency 45 29 8 11 8 0 0 74 18 27
2017 Less than 3 years in current department or agency 52 33 4 9 2 0 1 85 10 159
2017 3 to 10 years in current department or agency 47 35 6 8 2 0 2 83 10 285
2017 11 to 20 years in current department or agency 44 33 3 10 10 0 0 76 20 118
2017 More than 20 years in current department or agency 43 47 3 5 3 0 0 90 7 41
2014 Less than 3 years in current department or agency 62 26 4 3 2 2 1 90 5 132
2014 3 to 10 years in current department or agency 50 36 7 4 3 0 0 86 6 237
2014 11 to 20 years in current department or agency 55 32 3 7 3 0 0 87 10 100
2014 More than 20 years in current department or agency 54 35 4 2 2 0 2 91 5 46

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 51 30 8 3 2 3 3 86 6 1726
2020 3 to 10 years in current department or agency 46 31 9 5 2 2 4 83 8 2217
2020 11 to 20 years in current department or agency 50 30 9 3 3 2 3 84 6 1003
2020 More than 20 years in current department or agency 51 27 11 4 2 2 4 82 6 282
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 31 45 23 1 59 41 1734
2020 3 to 10 years in current department or agency 37 44 19 1 54 46 2220
2020 11 to 20 years in current department or agency 36 44 20 1 55 45 1005
2020 More than 20 years in current department or agency 33 50 17 1 60 40 283

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in current department or agency 39 61 542
2020 3 to 10 years in current department or agency 30 70 814
2020 11 to 20 years in current department or agency 25 75 356
2020 More than 20 years in current department or agency 29 71 92

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 14 21 19 19 19 2 6 38 41 540
2020 3 to 10 years in current department or agency 9 18 17 20 31 1 4 29 54 812
2020 11 to 20 years in current department or agency 7 16 18 22 32 1 4 24 57 358
2020 More than 20 years in current department or agency 3 22 21 17 31 1 5 27 51 91

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 10 17 18 23 29 1 3 28 54 542
2020 3 to 10 years in current department or agency 5 12 15 23 42 1 2 18 66 815
2020 11 to 20 years in current department or agency 3 15 15 21 44 1 1 19 67 357
2020 More than 20 years in current department or agency 7 17 15 21 39 0 0 25 60 92

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in current department or agency 44 21 12 6 5 3 11 74 12 1729
2020 3 to 10 years in current department or agency 37 21 17 9 8 1 6 63 19 2213
2020 11 to 20 years in current department or agency 36 22 16 9 8 2 7 64 19 1003
2020 More than 20 years in current department or agency 41 21 13 5 9 1 9 70 15 283
2019 Less than 3 years in current department or agency 40 21 15 9 8 1 6 65 19 1534
2019 3 to 10 years in current department or agency 32 21 17 11 12 1 5 57 25 2025
2019 11 to 20 years in current department or agency 34 21 17 11 12 1 5 58 24 861
2019 More than 20 years in current department or agency 41 18 12 9 10 1 8 66 21 254
2018 Less than 3 years in current department or agency 39 19 13 8 8 2 9 66 19 1518
2018 3 to 10 years in current department or agency 30 19 19 12 14 1 5 52 28 1680
2018 11 to 20 years in current department or agency 32 21 16 10 14 1 6 57 26 734
2018 More than 20 years in current department or agency 46 14 10 9 12 2 8 66 22 210
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