2020 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 108. In total, how many years have you been working in the federal public service?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 35 3 8 2 0 0 86 10 1220
2020 3 to 10 years in the federal public service 37 45 4 11 3 0 0 82 14 1955
2020 11 to 20 years in the federal public service 32 47 5 13 4 0 0 79 17 1751
2020 More than 20 years in the federal public service 33 47 5 11 3 0 0 80 14 613

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 86 10 2 1 1 0 0 96 2 1217
2020 3 to 10 years in the federal public service 79 15 2 2 1 0 0 95 3 1949
2020 11 to 20 years in the federal public service 73 19 3 2 1 1 0 93 4 1743
2020 More than 20 years in the federal public service 73 18 4 2 1 1 0 93 4 608
2017 Less than 3 years in the federal public service 80 14 3 2 1 0 0 95 2 857
2017 3 to 10 years in the federal public service 72 21 2 2 1 0 1 94 4 1821
2017 11 to 20 years in the federal public service 66 23 4 4 1 1 0 90 5 1348
2017 More than 20 years in the federal public service 68 22 4 3 1 1 1 92 4 533
2014 Less than 3 years in the federal public service 81 14 2 2 1 0 0 96 2 805
2014 3 to 10 years in the federal public service 74 20 3 2 1 0 0 94 3 1940
2014 11 to 20 years in the federal public service 70 22 3 3 1 0 1 93 4 1245
2014 More than 20 years in the federal public service 69 23 2 2 1 1 1 94 4 749

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 33 7 7 3 0 1 82 10 1218
2020 3 to 10 years in the federal public service 40 37 10 10 3 0 0 77 13 1951
2020 11 to 20 years in the federal public service 36 36 11 12 4 0 1 73 16 1748
2020 More than 20 years in the federal public service 35 40 9 12 3 0 0 75 16 609
2019 Less than 3 years in the federal public service 56 29 6 7 2 0 0 85 9 1420
2019 3 to 10 years in the federal public service 45 34 8 10 4 0 0 79 14 1893
2019 11 to 20 years in the federal public service 42 37 7 10 5 0 0 79 14 1514
2019 More than 20 years in the federal public service 40 35 6 11 7 0 0 75 19 524
2017 Less than 3 years in the federal public service 55 29 6 7 2 0 0 85 9 858
2017 3 to 10 years in the federal public service 40 38 8 9 5 0 0 78 14 1821
2017 11 to 20 years in the federal public service 38 36 8 11 6 0 0 75 17 1349
2017 More than 20 years in the federal public service 36 40 8 10 6 0 0 76 17 532
2014 Less than 3 years in the federal public service 56 32 6 5 2 0 0 88 7 803
2014 3 to 10 years in the federal public service 46 34 7 9 4 0 0 80 13 1942
2014 11 to 20 years in the federal public service 43 38 6 9 4 0 0 81 13 1245
2014 More than 20 years in the federal public service 44 36 4 10 6 0 0 80 15 750

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 37 8 7 2 0 0 83 9 1211
2020 3 to 10 years in the federal public service 36 40 10 10 4 0 0 75 14 1947
2020 11 to 20 years in the federal public service 32 40 11 12 4 0 1 73 16 1734
2020 More than 20 years in the federal public service 35 42 12 6 3 0 1 78 10 610
2019 Less than 3 years in the federal public service 39 37 9 10 4 0 0 77 14 1417
2019 3 to 10 years in the federal public service 31 39 11 13 5 0 0 71 18 1891
2019 11 to 20 years in the federal public service 27 41 14 12 5 0 1 69 18 1507
2019 More than 20 years in the federal public service 29 44 10 10 6 0 0 73 17 521
2018 Less than 3 years in the federal public service 40 40 7 10 2 0 0 80 13 948
2018 3 to 10 years in the federal public service 27 46 8 13 5 0 0 74 18 1539
2018 11 to 20 years in the federal public service 23 48 10 14 5 0 1 71 19 1275
2018 More than 20 years in the federal public service 28 44 10 11 6 0 1 73 17 444
2017 Less than 3 years in the federal public service 38 39 10 10 3 0 0 77 13 858
2017 3 to 10 years in the federal public service 27 39 11 15 7 0 0 67 22 1823
2017 11 to 20 years in the federal public service 26 40 12 15 8 0 0 66 23 1353
2017 More than 20 years in the federal public service 30 40 11 12 7 0 1 70 19 534
2014 Less than 3 years in the federal public service 40 36 8 10 5 0 1 76 15 804
2014 3 to 10 years in the federal public service 28 37 12 17 5 0 0 66 22 1942
2014 11 to 20 years in the federal public service 26 42 10 15 7 0 0 68 22 1244
2014 More than 20 years in the federal public service 31 40 10 12 7 0 1 71 19 748

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 31 7 5 1 0 0 87 6 1208
2020 3 to 10 years in the federal public service 45 35 10 7 2 0 1 81 9 1935
2020 11 to 20 years in the federal public service 41 38 9 8 3 0 1 79 12 1732
2020 More than 20 years in the federal public service 45 34 9 9 3 0 0 79 11 607
2019 Less than 3 years in the federal public service 56 31 7 4 2 0 0 87 6 1412
2019 3 to 10 years in the federal public service 46 34 10 7 2 0 0 81 10 1879
2019 11 to 20 years in the federal public service 44 36 10 7 2 0 0 81 9 1503
2019 More than 20 years in the federal public service 45 35 8 9 3 0 0 80 12 517
2017 Less than 3 years in the federal public service 57 30 8 4 1 0 0 88 5 855
2017 3 to 10 years in the federal public service 43 39 8 7 3 0 0 82 10 1816
2017 11 to 20 years in the federal public service 43 39 8 8 2 0 0 82 10 1342
2017 More than 20 years in the federal public service 45 38 9 5 2 0 1 84 7 534
2014 Less than 3 years in the federal public service 55 32 6 5 1 0 0 88 6 803
2014 3 to 10 years in the federal public service 43 38 10 7 2 0 0 81 9 1940
2014 11 to 20 years in the federal public service 43 37 9 8 3 0 0 80 10 1244
2014 More than 20 years in the federal public service 45 39 7 6 3 0 0 84 9 748

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 26 12 7 3 0 0 79 10 1209
2020 3 to 10 years in the federal public service 43 31 13 8 5 0 0 74 13 1948
2020 11 to 20 years in the federal public service 41 33 11 10 6 0 0 73 16 1749
2020 More than 20 years in the federal public service 40 34 9 11 5 1 1 75 16 608
2019 Less than 3 years in the federal public service 51 27 10 6 4 1 1 80 10 1419
2019 3 to 10 years in the federal public service 43 32 10 8 5 1 0 76 14 1895
2019 11 to 20 years in the federal public service 43 30 11 10 6 0 0 73 16 1517
2019 More than 20 years in the federal public service 44 32 8 9 6 0 0 77 15 524
2018 Less than 3 years in the federal public service 49 29 13 5 3 0 1 79 8 945
2018 3 to 10 years in the federal public service 41 33 12 9 5 0 0 74 14 1538
2018 11 to 20 years in the federal public service 41 33 10 9 6 0 0 74 15 1270
2018 More than 20 years in the federal public service 44 32 9 10 5 0 1 76 14 443
2017 Less than 3 years in the federal public service 51 28 11 5 3 1 1 80 8 855
2017 3 to 10 years in the federal public service 43 32 11 8 6 1 0 75 14 1819
2017 11 to 20 years in the federal public service 39 33 10 11 7 0 0 72 18 1347
2017 More than 20 years in the federal public service 42 34 11 7 5 0 1 77 12 535
2014 Less than 3 years in the federal public service 48 30 11 5 2 2 2 81 7 804
2014 3 to 10 years in the federal public service 39 34 12 8 5 1 1 74 14 1941
2014 11 to 20 years in the federal public service 37 34 13 9 6 0 0 72 16 1243
2014 More than 20 years in the federal public service 35 35 13 10 6 0 1 71 16 749

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 33 12 6 2 0 0 80 8 1217
2020 3 to 10 years in the federal public service 40 38 12 7 4 0 0 78 11 1956
2020 11 to 20 years in the federal public service 40 38 11 7 3 0 0 78 11 1750
2020 More than 20 years in the federal public service 45 37 11 5 3 0 0 82 7 614
2019 Less than 3 years in the federal public service 46 35 10 7 3 0 0 80 10 1422
2019 3 to 10 years in the federal public service 39 39 11 7 4 0 0 78 11 1897
2019 11 to 20 years in the federal public service 39 40 10 6 5 0 0 79 11 1517
2019 More than 20 years in the federal public service 44 36 9 6 5 0 0 80 11 524
2018 Less than 3 years in the federal public service 41 39 11 6 5 0 0 79 10 947
2018 3 to 10 years in the federal public service 32 43 12 7 5 0 0 76 12 1526
2018 11 to 20 years in the federal public service 34 43 12 7 4 0 0 77 11 1265
2018 More than 20 years in the federal public service 47 34 9 6 5 0 0 81 10 442
2017 Less than 3 years in the federal public service 42 43 8 5 2 0 0 84 8 857
2017 3 to 10 years in the federal public service 35 43 11 7 4 0 0 78 11 1820
2017 11 to 20 years in the federal public service 33 46 10 6 5 0 0 79 11 1348
2017 More than 20 years in the federal public service 38 46 7 6 3 0 0 84 9 536
2014 Less than 3 years in the federal public service 39 41 12 4 4 0 0 80 8 805
2014 3 to 10 years in the federal public service 32 42 12 9 5 0 0 74 14 1939
2014 11 to 20 years in the federal public service 32 43 12 8 5 0 0 75 13 1244
2014 More than 20 years in the federal public service 34 45 9 9 4 0 0 79 12 750

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 33 11 6 3 0 1 79 10 1220
2020 3 to 10 years in the federal public service 34 36 13 10 6 0 0 70 16 1956
2020 11 to 20 years in the federal public service 33 36 13 11 7 0 0 69 18 1749
2020 More than 20 years in the federal public service 33 37 13 11 7 0 0 69 17 614
2019 Less than 3 years in the federal public service 40 33 14 7 5 1 0 74 12 1420
2019 3 to 10 years in the federal public service 30 37 15 12 7 0 0 67 18 1895
2019 11 to 20 years in the federal public service 30 37 15 11 7 0 0 67 18 1509
2019 More than 20 years in the federal public service 30 38 13 13 6 1 0 68 19 521
2018 Less than 3 years in the federal public service 38 32 15 10 5 0 0 70 14 942
2018 3 to 10 years in the federal public service 27 36 16 12 9 0 0 63 21 1534
2018 11 to 20 years in the federal public service 26 35 17 12 9 0 0 61 22 1268
2018 More than 20 years in the federal public service 28 36 15 12 9 0 0 65 20 441
2017 Less than 3 years in the federal public service 39 37 12 8 3 0 0 76 12 858
2017 3 to 10 years in the federal public service 27 38 15 12 8 0 0 65 20 1819
2017 11 to 20 years in the federal public service 26 36 15 13 9 0 0 62 22 1351
2017 More than 20 years in the federal public service 28 37 15 10 9 0 0 66 19 535
2014 Less than 3 years in the federal public service 33 36 15 11 5 1 0 69 16 804
2014 3 to 10 years in the federal public service 26 36 16 14 8 0 0 62 22 1941
2014 11 to 20 years in the federal public service 24 34 16 15 11 0 0 58 26 1242
2014 More than 20 years in the federal public service 25 40 15 11 8 1 0 65 20 750

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 34 8 5 1 0 0 86 7 1217
2020 3 to 10 years in the federal public service 40 39 10 8 3 0 0 79 11 1947
2020 11 to 20 years in the federal public service 34 43 10 9 3 0 0 77 12 1739
2020 More than 20 years in the federal public service 37 43 10 8 2 0 0 80 10 610
2019 Less than 3 years in the federal public service 47 37 8 6 2 0 0 85 8 1418
2019 3 to 10 years in the federal public service 40 39 10 8 4 0 0 79 11 1882
2019 11 to 20 years in the federal public service 35 43 10 9 3 0 0 78 12 1500
2019 More than 20 years in the federal public service 36 45 9 7 4 0 0 80 11 521
2018 Less than 3 years in the federal public service 45 35 11 6 2 0 0 81 8 947
2018 3 to 10 years in the federal public service 33 42 12 10 4 0 0 74 14 1538
2018 11 to 20 years in the federal public service 32 42 12 9 5 0 0 74 15 1268
2018 More than 20 years in the federal public service 37 40 11 8 5 0 0 77 12 440
2017 Less than 3 years in the federal public service 47 37 8 5 2 1 0 85 7 855
2017 3 to 10 years in the federal public service 33 42 11 9 4 0 0 75 13 1820
2017 11 to 20 years in the federal public service 32 44 10 10 4 0 0 76 14 1351
2017 More than 20 years in the federal public service 40 41 10 6 3 0 0 81 9 535

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 29 7 3 2 0 0 89 4 1212
2020 3 to 10 years in the federal public service 52 36 7 3 2 0 0 88 5 1945
2020 11 to 20 years in the federal public service 50 38 7 4 2 0 0 88 5 1744
2020 More than 20 years in the federal public service 54 36 7 3 1 0 0 90 4 605
2019 Less than 3 years in the federal public service 56 33 6 3 2 0 0 89 5 1415
2019 3 to 10 years in the federal public service 50 36 7 5 2 0 0 86 7 1885
2019 11 to 20 years in the federal public service 47 38 7 5 2 0 0 86 7 1503
2019 More than 20 years in the federal public service 51 35 8 3 3 0 0 86 5 519
2018 Less than 3 years in the federal public service 55 36 7 2 1 0 0 91 3 949
2018 3 to 10 years in the federal public service 48 37 8 5 2 0 0 86 7 1532
2018 11 to 20 years in the federal public service 49 38 7 4 2 0 0 87 6 1268
2018 More than 20 years in the federal public service 52 32 9 4 3 0 0 84 7 443
2017 Less than 3 years in the federal public service 60 31 5 3 1 0 0 91 4 857
2017 3 to 10 years in the federal public service 45 40 7 5 2 0 0 86 7 1817
2017 11 to 20 years in the federal public service 45 38 8 5 3 0 0 83 8 1348
2017 More than 20 years in the federal public service 49 38 7 3 2 1 0 88 5 536
2014 Less than 3 years in the federal public service 53 35 7 3 1 1 0 89 4 804
2014 3 to 10 years in the federal public service 44 39 10 4 3 0 0 83 7 1942
2014 11 to 20 years in the federal public service 44 39 9 5 2 1 0 84 8 1245
2014 More than 20 years in the federal public service 47 39 8 4 2 0 0 86 6 748

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 32 12 6 3 0 0 79 9 1215
2020 3 to 10 years in the federal public service 36 36 14 9 6 0 0 72 15 1953
2020 11 to 20 years in the federal public service 37 35 13 10 5 0 0 72 15 1740
2020 More than 20 years in the federal public service 37 35 14 8 6 0 0 72 14 611
2019 Less than 3 years in the federal public service 42 33 14 6 4 0 0 76 10 1418
2019 3 to 10 years in the federal public service 35 34 14 11 6 0 0 68 17 1891
2019 11 to 20 years in the federal public service 35 35 13 10 7 0 0 70 17 1505
2019 More than 20 years in the federal public service 35 34 12 11 7 0 0 69 18 522
2018 Less than 3 years in the federal public service 40 35 13 7 4 0 0 75 12 948
2018 3 to 10 years in the federal public service 29 38 14 11 8 0 0 67 19 1526
2018 11 to 20 years in the federal public service 33 34 12 12 9 0 0 67 20 1264
2018 More than 20 years in the federal public service 32 37 12 12 7 0 0 68 19 441
2017 Less than 3 years in the federal public service 41 37 12 7 3 1 0 78 10 858
2017 3 to 10 years in the federal public service 29 39 14 10 8 0 0 68 18 1818
2017 11 to 20 years in the federal public service 29 35 15 12 8 0 0 65 20 1350
2017 More than 20 years in the federal public service 33 37 12 10 8 0 0 70 18 536

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 26 10 3 1 0 0 86 4 1208
2020 3 to 10 years in the federal public service 55 30 10 3 2 0 0 85 5 1934
2020 11 to 20 years in the federal public service 53 34 8 4 2 0 0 87 5 1738
2020 More than 20 years in the federal public service 63 28 6 1 1 0 0 91 2 608
2019 Less than 3 years in the federal public service 58 29 8 2 2 0 0 88 4 1417
2019 3 to 10 years in the federal public service 54 31 10 3 2 0 0 85 5 1875
2019 11 to 20 years in the federal public service 58 29 9 3 2 0 0 87 5 1498
2019 More than 20 years in the federal public service 59 29 6 3 2 0 0 89 5 517
2018 Less than 3 years in the federal public service 53 33 9 3 2 0 0 86 5 945
2018 3 to 10 years in the federal public service 49 35 9 4 2 0 0 84 7 1517
2018 11 to 20 years in the federal public service 53 35 7 3 2 0 0 88 5 1262
2018 More than 20 years in the federal public service 59 30 6 4 2 0 0 88 6 438
2017 Less than 3 years in the federal public service 60 30 7 2 1 0 0 91 2 856
2017 3 to 10 years in the federal public service 53 33 9 3 2 0 0 86 5 1816
2017 11 to 20 years in the federal public service 54 34 8 3 2 0 0 88 5 1344
2017 More than 20 years in the federal public service 61 30 6 2 2 0 0 91 3 535
2014 Less than 3 years in the federal public service 66 24 7 2 1 0 0 90 3 805
2014 3 to 10 years in the federal public service 58 29 8 3 1 0 0 88 4 1941
2014 11 to 20 years in the federal public service 61 28 8 2 1 0 0 89 4 1244
2014 More than 20 years in the federal public service 65 27 6 2 1 0 0 92 3 750

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 36 32 16 10 4 1 1 70 14 1214
2020 3 to 10 years in the federal public service 34 37 15 8 5 0 0 71 13 1943
2020 11 to 20 years in the federal public service 36 38 12 9 4 0 0 75 13 1743
2020 More than 20 years in the federal public service 34 41 13 7 5 0 0 76 12 605
2019 Less than 3 years in the federal public service 35 35 16 8 5 0 1 70 13 1416
2019 3 to 10 years in the federal public service 33 37 14 10 6 0 0 70 16 1884
2019 11 to 20 years in the federal public service 35 37 12 9 6 0 0 72 15 1505
2019 More than 20 years in the federal public service 34 40 11 8 6 0 0 74 15 520
2018 Less than 3 years in the federal public service 33 32 17 10 6 0 0 66 17 940
2018 3 to 10 years in the federal public service 28 37 15 11 8 0 0 66 20 1529
2018 11 to 20 years in the federal public service 33 37 13 10 7 0 0 70 17 1262
2018 More than 20 years in the federal public service 35 37 11 11 7 0 0 72 17 440
2017 Less than 3 years in the federal public service 36 36 15 7 4 1 1 73 11 857
2017 3 to 10 years in the federal public service 30 39 13 10 7 0 0 70 17 1813
2017 11 to 20 years in the federal public service 33 37 13 11 7 0 0 69 18 1342
2017 More than 20 years in the federal public service 33 40 11 11 4 0 0 74 15 534
2014 Less than 3 years in the federal public service 28 38 17 9 5 2 2 68 14 805
2014 3 to 10 years in the federal public service 26 41 14 13 6 0 1 67 18 1941
2014 11 to 20 years in the federal public service 26 41 12 12 8 0 0 68 20 1245
2014 More than 20 years in the federal public service 27 43 12 10 8 0 0 70 18 747

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 30 15 8 4 0 1 73 12 1215
2020 3 to 10 years in the federal public service 38 34 15 7 5 0 0 73 12 1953
2020 11 to 20 years in the federal public service 40 34 13 8 4 0 0 74 12 1741
2020 More than 20 years in the federal public service 40 35 14 5 4 0 0 76 10 609
2019 Less than 3 years in the federal public service 39 33 16 7 4 0 1 73 11 1420
2019 3 to 10 years in the federal public service 38 33 14 9 5 0 0 71 14 1892
2019 11 to 20 years in the federal public service 39 34 14 8 5 0 0 73 13 1508
2019 More than 20 years in the federal public service 40 34 13 7 6 0 0 74 13 522
2018 Less than 3 years in the federal public service 39 30 18 9 5 0 1 69 14 945
2018 3 to 10 years in the federal public service 33 35 16 10 6 0 0 68 16 1523
2018 11 to 20 years in the federal public service 38 32 14 9 7 0 0 70 15 1261
2018 More than 20 years in the federal public service 38 35 15 5 7 0 0 73 12 442
2017 Less than 3 years in the federal public service 40 34 16 7 3 0 1 74 10 857
2017 3 to 10 years in the federal public service 35 36 13 9 6 0 0 72 15 1815
2017 11 to 20 years in the federal public service 37 33 15 9 6 0 0 70 15 1345
2017 More than 20 years in the federal public service 36 38 12 9 4 0 0 74 13 534
2014 Less than 3 years in the federal public service 34 36 18 6 3 1 1 72 10 804
2014 3 to 10 years in the federal public service 32 36 16 10 5 0 1 69 15 1939
2014 11 to 20 years in the federal public service 31 37 13 11 8 0 0 69 18 1244
2014 More than 20 years in the federal public service 35 37 13 8 7 0 0 72 16 749

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 36 10 4 2 0 0 84 6 1213
2020 3 to 10 years in the federal public service 38 40 12 6 3 0 0 78 10 1945
2020 11 to 20 years in the federal public service 34 39 14 8 4 0 0 74 12 1740
2020 More than 20 years in the federal public service 34 41 13 9 3 0 1 75 12 605
2019 Less than 3 years in the federal public service 47 37 10 4 2 1 0 84 6 1410
2019 3 to 10 years in the federal public service 35 40 13 8 4 0 0 76 11 1877
2019 11 to 20 years in the federal public service 32 41 12 10 4 0 0 73 15 1497
2019 More than 20 years in the federal public service 34 41 10 10 4 0 0 75 15 515
2018 Less than 3 years in the federal public service 43 35 14 6 2 0 0 78 8 943
2018 3 to 10 years in the federal public service 31 38 16 9 6 0 1 70 15 1521
2018 11 to 20 years in the federal public service 31 36 15 11 6 0 1 68 17 1259
2018 More than 20 years in the federal public service 34 34 14 12 5 0 0 69 18 440
2017 Less than 3 years in the federal public service 46 36 11 4 2 1 0 83 6 856
2017 3 to 10 years in the federal public service 34 38 14 8 5 0 1 73 13 1815
2017 11 to 20 years in the federal public service 33 37 14 11 6 0 0 70 17 1345
2017 More than 20 years in the federal public service 33 40 14 9 4 0 0 73 13 535
2014 Less than 3 years in the federal public service 41 40 10 5 2 1 0 82 8 804
2014 3 to 10 years in the federal public service 32 40 14 9 4 0 0 73 13 1942
2014 11 to 20 years in the federal public service 31 38 13 11 7 0 0 69 18 1243
2014 More than 20 years in the federal public service 32 37 13 10 6 0 0 70 17 749

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 30 8 3 2 0 0 87 5 1218
2020 3 to 10 years in the federal public service 47 35 11 4 2 0 0 83 6 1952
2020 11 to 20 years in the federal public service 44 38 10 6 2 0 0 82 9 1749
2020 More than 20 years in the federal public service 52 35 7 4 2 0 0 87 6 613
2019 Less than 3 years in the federal public service 54 31 9 3 2 0 0 86 6 1424
2019 3 to 10 years in the federal public service 47 35 10 5 3 0 0 82 8 1899
2019 11 to 20 years in the federal public service 45 37 10 5 3 0 0 82 8 1518
2019 More than 20 years in the federal public service 49 35 8 5 3 0 0 84 9 524
2018 Less than 3 years in the federal public service 50 32 11 4 3 0 0 82 7 948
2018 3 to 10 years in the federal public service 40 39 11 6 4 0 0 79 10 1531
2018 11 to 20 years in the federal public service 41 39 11 6 3 0 0 80 8 1268
2018 More than 20 years in the federal public service 50 34 9 4 3 0 0 84 7 443
2017 Less than 3 years in the federal public service 51 35 8 4 1 0 0 87 5 855
2017 3 to 10 years in the federal public service 42 38 11 5 3 0 0 81 8 1813
2017 11 to 20 years in the federal public service 39 40 11 6 3 0 0 79 9 1345
2017 More than 20 years in the federal public service 46 38 7 5 3 0 0 85 8 530
2014 Less than 3 years in the federal public service 52 33 10 4 2 0 0 85 5 804
2014 3 to 10 years in the federal public service 41 38 12 6 3 0 0 79 9 1941
2014 11 to 20 years in the federal public service 41 38 11 6 4 0 0 79 10 1244
2014 More than 20 years in the federal public service 46 35 10 6 3 0 0 81 9 749

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 29 10 4 1 0 1 85 5 1215
2020 3 to 10 years in the federal public service 40 33 17 7 4 0 0 73 10 1949
2020 11 to 20 years in the federal public service 29 30 20 10 9 0 0 60 19 1743
2020 More than 20 years in the federal public service 28 32 19 12 9 0 0 60 21 609
2019 Less than 3 years in the federal public service 60 26 10 2 1 0 0 87 3 1413
2019 3 to 10 years in the federal public service 46 30 15 6 3 0 0 76 9 1885
2019 11 to 20 years in the federal public service 31 35 20 8 5 0 1 66 14 1502
2019 More than 20 years in the federal public service 29 26 25 11 7 0 1 56 19 520
2018 Less than 3 years in the federal public service 60 27 9 2 1 0 1 88 3 948
2018 3 to 10 years in the federal public service 43 31 16 6 3 0 1 74 10 1542
2018 11 to 20 years in the federal public service 31 34 17 10 6 0 1 66 16 1277
2018 More than 20 years in the federal public service 26 35 20 12 7 0 0 62 18 446
2017 Less than 3 years in the federal public service 56 31 9 2 0 0 1 88 2 858
2017 3 to 10 years in the federal public service 41 37 13 5 2 0 1 79 7 1821
2017 11 to 20 years in the federal public service 31 36 19 9 4 0 1 68 13 1354
2017 More than 20 years in the federal public service 27 39 18 9 6 0 1 67 15 535
2014 Less than 3 years in the federal public service 58 30 8 2 1 0 1 89 3 804
2014 3 to 10 years in the federal public service 38 34 17 6 4 0 1 73 10 1942
2014 11 to 20 years in the federal public service 29 34 21 10 5 0 0 64 15 1244
2014 More than 20 years in the federal public service 24 35 19 11 9 0 1 60 21 749

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 17 27 27 20 2 2 48 23 1215
2020 3 to 10 years in the federal public service 12 23 34 20 10 1 1 30 36 1947
2020 11 to 20 years in the federal public service 15 27 36 16 5 1 1 22 42 1752
2020 More than 20 years in the federal public service 14 29 36 15 5 0 0 21 43 613
2019 Less than 3 years in the federal public service 7 17 27 25 20 1 3 46 26 1418
2019 3 to 10 years in the federal public service 10 25 34 19 10 1 1 30 36 1894
2019 11 to 20 years in the federal public service 12 27 38 16 5 0 1 22 40 1515
2019 More than 20 years in the federal public service 13 27 38 16 4 0 2 20 41 522
2018 Less than 3 years in the federal public service 7 19 26 27 17 2 3 46 27 945
2018 3 to 10 years in the federal public service 10 28 34 17 9 1 1 26 39 1529
2018 11 to 20 years in the federal public service 13 30 37 14 5 0 1 19 44 1269
2018 More than 20 years in the federal public service 13 29 39 12 5 0 2 18 43 445
2017 Less than 3 years in the federal public service 7 14 32 21 18 1 8 43 23 849
2017 3 to 10 years in the federal public service 11 25 34 17 9 1 4 26 38 1805
2017 11 to 20 years in the federal public service 13 31 34 14 5 0 2 19 45 1349
2017 More than 20 years in the federal public service 13 27 41 12 6 0 1 18 40 533
2014 Less than 3 years in the federal public service 5 13 32 22 19 2 6 45 20 801
2014 3 to 10 years in the federal public service 11 28 36 14 7 1 2 22 41 1937
2014 11 to 20 years in the federal public service 13 30 36 14 5 1 1 19 44 1243
2014 More than 20 years in the federal public service 12 32 37 13 3 1 2 16 45 748

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 4 8 16 29 35 5 3 69 13 1214
2020 3 to 10 years in the federal public service 8 13 25 29 21 2 2 52 22 1937
2020 11 to 20 years in the federal public service 8 15 29 31 14 2 2 46 24 1745
2020 More than 20 years in the federal public service 7 16 32 29 13 2 1 44 23 608
2019 Less than 3 years in the federal public service 6 11 19 28 28 4 4 61 19 1408
2019 3 to 10 years in the federal public service 10 16 25 26 19 2 2 47 27 1890
2019 11 to 20 years in the federal public service 9 19 31 27 12 1 2 40 28 1511
2019 More than 20 years in the federal public service 9 20 32 23 12 1 3 36 31 518
2018 Less than 3 years in the federal public service 7 14 18 26 26 5 4 57 23 943
2018 3 to 10 years in the federal public service 10 17 29 24 15 2 2 41 29 1524
2018 11 to 20 years in the federal public service 10 20 32 25 11 2 2 36 31 1264
2018 More than 20 years in the federal public service 11 21 34 22 8 2 2 32 33 443
2017 Less than 3 years in the federal public service 7 10 20 19 28 6 10 56 21 846
2017 3 to 10 years in the federal public service 9 17 28 22 17 3 5 41 29 1795
2017 11 to 20 years in the federal public service 11 20 30 22 12 2 4 36 33 1343
2017 More than 20 years in the federal public service 8 19 33 24 10 2 4 37 28 534
2014 Less than 3 years in the federal public service 8 11 21 23 26 5 6 55 21 799
2014 3 to 10 years in the federal public service 11 19 28 22 13 3 4 37 33 1936
2014 11 to 20 years in the federal public service 11 21 33 21 10 3 2 32 33 1239
2014 More than 20 years in the federal public service 12 21 34 19 8 2 4 29 35 748

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 9 23 28 24 6 6 58 16 1218
2020 3 to 10 years in the federal public service 9 18 31 23 14 3 3 39 28 1938
2020 11 to 20 years in the federal public service 10 23 35 20 8 2 2 29 34 1746
2020 More than 20 years in the federal public service 11 21 38 19 8 2 1 28 33 609
2019 Less than 3 years in the federal public service 6 13 24 21 24 5 6 51 22 1413
2019 3 to 10 years in the federal public service 11 19 29 21 14 3 3 37 32 1886
2019 11 to 20 years in the federal public service 11 24 35 19 7 1 3 27 36 1511
2019 More than 20 years in the federal public service 11 23 34 17 9 1 5 28 36 518
2018 Less than 3 years in the federal public service 6 13 23 24 21 5 8 52 22 939
2018 3 to 10 years in the federal public service 11 20 30 20 11 3 5 33 34 1525
2018 11 to 20 years in the federal public service 13 24 34 18 8 2 2 27 38 1267
2018 More than 20 years in the federal public service 12 23 38 18 4 1 4 23 37 441
2017 Less than 3 years in the federal public service 7 11 22 20 22 7 11 52 21 848
2017 3 to 10 years in the federal public service 11 19 30 18 12 3 7 33 34 1802
2017 11 to 20 years in the federal public service 15 22 32 17 8 2 4 27 39 1344
2017 More than 20 years in the federal public service 12 24 34 17 7 1 5 26 38 534
2014 Less than 3 years in the federal public service 5 11 21 21 24 7 12 55 19 797
2014 3 to 10 years in the federal public service 12 20 31 18 10 3 6 31 35 1937
2014 11 to 20 years in the federal public service 15 22 31 18 8 2 4 28 39 1238
2014 More than 20 years in the federal public service 16 23 32 17 6 2 5 24 41 747

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 4 7 18 28 36 2 5 69 11 1211
2020 3 to 10 years in the federal public service 8 14 28 27 19 1 2 48 23 1930
2020 11 to 20 years in the federal public service 14 20 32 23 9 1 1 32 35 1749
2020 More than 20 years in the federal public service 13 22 33 23 7 1 1 30 36 607
2019 Less than 3 years in the federal public service 4 7 18 29 34 2 6 69 12 1411
2019 3 to 10 years in the federal public service 7 14 31 27 18 1 3 47 21 1880
2019 11 to 20 years in the federal public service 10 21 36 21 9 0 2 31 32 1507
2019 More than 20 years in the federal public service 13 22 35 18 9 0 3 27 36 517
2018 Less than 3 years in the federal public service 4 6 21 30 30 3 6 66 11 940
2018 3 to 10 years in the federal public service 7 15 31 27 15 1 3 44 23 1521
2018 11 to 20 years in the federal public service 12 20 38 20 7 1 1 28 34 1266
2018 More than 20 years in the federal public service 12 22 41 17 6 1 2 23 35 440
2017 Less than 3 years in the federal public service 2 7 20 24 32 4 10 66 11 851
2017 3 to 10 years in the federal public service 8 15 31 24 16 1 6 43 24 1794
2017 11 to 20 years in the federal public service 11 22 35 20 9 1 3 30 34 1342
2017 More than 20 years in the federal public service 11 24 34 20 8 0 3 29 36 534
2014 Less than 3 years in the federal public service 2 8 16 29 32 2 11 70 11 799
2014 3 to 10 years in the federal public service 9 14 32 26 13 2 5 41 25 1933
2014 11 to 20 years in the federal public service 13 21 33 19 9 1 3 30 36 1235
2014 More than 20 years in the federal public service 13 21 39 17 6 1 3 24 36 743

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 10 18 24 36 3 5 66 15 1212
2020 3 to 10 years in the federal public service 11 17 26 26 17 1 3 44 29 1940
2020 11 to 20 years in the federal public service 15 23 31 19 9 1 1 29 39 1746
2020 More than 20 years in the federal public service 13 26 32 18 9 1 1 27 40 612
2019 Less than 3 years in the federal public service 6 10 16 24 35 3 6 65 17 1410
2019 3 to 10 years in the federal public service 11 18 26 23 18 1 3 42 30 1886
2019 11 to 20 years in the federal public service 15 24 30 20 9 1 2 29 40 1510
2019 More than 20 years in the federal public service 20 23 31 14 9 1 3 24 44 519
2018 Less than 3 years in the federal public service 6 10 20 26 28 3 6 60 18 942
2018 3 to 10 years in the federal public service 12 21 27 22 13 2 3 37 35 1520
2018 11 to 20 years in the federal public service 18 25 33 17 6 1 1 23 43 1269
2018 More than 20 years in the federal public service 20 28 28 16 5 1 2 22 49 443
2017 Less than 3 years in the federal public service 4 10 18 23 29 5 11 61 17 851
2017 3 to 10 years in the federal public service 13 20 27 19 14 1 5 36 35 1798
2017 11 to 20 years in the federal public service 17 26 28 16 8 1 3 25 45 1345
2017 More than 20 years in the federal public service 18 26 34 12 8 0 2 20 45 535
2014 Less than 3 years in the federal public service 4 10 18 20 33 4 11 62 17 798
2014 3 to 10 years in the federal public service 15 20 28 19 12 2 4 33 37 1938
2014 11 to 20 years in the federal public service 18 28 29 16 7 1 2 23 48 1241
2014 More than 20 years in the federal public service 19 28 30 13 5 1 3 19 49 748

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 9 16 23 31 10 5 65 16 1209
2020 3 to 10 years in the federal public service 10 14 24 26 19 4 3 49 26 1941
2020 11 to 20 years in the federal public service 8 14 31 29 14 2 2 44 24 1740
2020 More than 20 years in the federal public service 6 16 34 28 11 1 3 41 24 609
2019 Less than 3 years in the federal public service 9 13 19 20 27 8 6 54 25 1411
2019 3 to 10 years in the federal public service 13 19 27 21 14 3 3 37 34 1887
2019 11 to 20 years in the federal public service 13 21 29 23 11 1 2 35 36 1506
2019 More than 20 years in the federal public service 13 20 30 24 9 1 3 34 35 519
2018 Less than 3 years in the federal public service 11 15 21 18 22 7 6 46 30 938
2018 3 to 10 years in the federal public service 14 20 27 21 13 3 2 36 36 1523
2018 11 to 20 years in the federal public service 13 22 30 22 9 2 1 32 37 1259
2018 More than 20 years in the federal public service 11 22 35 22 7 1 2 30 35 442
2017 Less than 3 years in the federal public service 11 14 21 17 19 7 10 44 31 851
2017 3 to 10 years in the federal public service 14 21 27 16 13 4 6 32 38 1804
2017 11 to 20 years in the federal public service 12 23 30 20 9 2 4 31 37 1345
2017 More than 20 years in the federal public service 10 23 32 22 8 0 4 31 35 535
2014 Less than 3 years in the federal public service 14 13 20 15 21 9 8 44 33 802
2014 3 to 10 years in the federal public service 14 19 26 21 12 4 4 36 36 1937
2014 11 to 20 years in the federal public service 13 22 29 21 10 2 4 33 37 1240
2014 More than 20 years in the federal public service 13 21 28 20 11 2 5 33 36 746

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 11 21 26 27 5 5 59 17 1215
2020 3 to 10 years in the federal public service 8 17 30 23 16 3 3 41 27 1938
2020 11 to 20 years in the federal public service 11 20 36 21 9 2 2 31 32 1741
2020 More than 20 years in the federal public service 11 21 34 23 7 2 2 31 34 609
2019 Less than 3 years in the federal public service 5 11 24 22 28 5 5 55 18 1412
2019 3 to 10 years in the federal public service 8 17 32 22 14 3 3 39 27 1879
2019 11 to 20 years in the federal public service 11 21 37 19 8 2 2 28 33 1508
2019 More than 20 years in the federal public service 13 22 35 18 7 2 3 27 36 520
2018 Less than 3 years in the federal public service 6 14 25 21 25 5 6 51 22 945
2018 3 to 10 years in the federal public service 11 18 33 20 12 3 3 34 31 1532
2018 11 to 20 years in the federal public service 12 24 36 18 7 2 1 26 37 1270
2018 More than 20 years in the federal public service 12 24 40 16 5 1 2 21 37 441
2017 Less than 3 years in the federal public service 6 9 24 22 24 6 10 54 17 850
2017 3 to 10 years in the federal public service 11 18 32 18 12 3 5 33 32 1800
2017 11 to 20 years in the federal public service 12 22 36 17 7 2 3 25 37 1346
2017 More than 20 years in the federal public service 12 22 38 15 7 1 4 23 37 534
2014 Less than 3 years in the federal public service 4 12 24 22 26 5 7 54 18 797
2014 3 to 10 years in the federal public service 12 19 34 18 10 3 4 30 34 1938
2014 11 to 20 years in the federal public service 12 24 33 17 8 2 3 27 39 1239
2014 More than 20 years in the federal public service 15 24 35 15 5 2 4 21 41 747

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 16 32 24 20 1 1 45 22 1216
2020 3 to 10 years in the federal public service 9 22 34 21 12 1 1 34 32 1948
2020 11 to 20 years in the federal public service 9 24 38 20 8 0 1 28 33 1752
2020 More than 20 years in the federal public service 8 22 43 20 7 0 0 27 30 608
2019 Less than 3 years in the federal public service 6 12 29 26 23 1 3 51 19 1416
2019 3 to 10 years in the federal public service 9 17 33 24 15 1 2 40 26 1890
2019 11 to 20 years in the federal public service 10 21 36 22 10 1 1 32 31 1511
2019 More than 20 years in the federal public service 12 17 38 20 9 1 2 31 30 519
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 21 18 4 3 9 8 71 8 1216
2020 3 to 10 years in the federal public service 30 30 19 7 5 7 4 67 13 1949
2020 11 to 20 years in the federal public service 29 30 19 8 4 6 5 66 13 1747
2020 More than 20 years in the federal public service 30 34 16 5 5 4 5 71 12 612
2019 Less than 3 years in the federal public service 41 24 14 5 4 7 6 74 10 1414
2019 3 to 10 years in the federal public service 32 29 15 9 6 6 3 67 16 1891
2019 11 to 20 years in the federal public service 30 31 17 9 6 5 2 66 16 1514
2019 More than 20 years in the federal public service 32 34 14 7 7 4 2 70 15 522
2018 Less than 3 years in the federal public service 31 30 15 6 4 8 5 71 12 947
2018 3 to 10 years in the federal public service 22 32 20 10 7 6 4 60 18 1526
2018 11 to 20 years in the federal public service 24 34 20 8 7 5 2 62 17 1265
2018 More than 20 years in the federal public service 28 37 16 7 6 4 2 69 14 446
2017 Less than 3 years in the federal public service 41 25 11 5 3 7 8 78 9 854
2017 3 to 10 years in the federal public service 28 30 17 8 8 5 4 64 17 1824
2017 11 to 20 years in the federal public service 27 35 15 10 7 3 3 66 18 1351
2017 More than 20 years in the federal public service 30 36 13 9 4 5 3 72 14 536
2014 Less than 3 years in the federal public service 45 25 11 5 2 7 5 79 8 805
2014 3 to 10 years in the federal public service 34 30 14 8 5 5 3 70 15 1941
2014 11 to 20 years in the federal public service 31 32 15 9 7 4 3 67 17 1244
2014 More than 20 years in the federal public service 34 35 12 8 5 2 4 74 13 750

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 22 7 5 3 2 0 85 7 1215
2020 3 to 10 years in the federal public service 50 29 9 7 4 1 0 80 11 1945
2020 11 to 20 years in the federal public service 50 29 9 7 3 1 0 81 10 1743
2020 More than 20 years in the federal public service 56 26 8 4 5 1 0 83 9 610
2019 Less than 3 years in the federal public service 60 24 7 6 3 1 0 84 9 1417
2019 3 to 10 years in the federal public service 49 28 10 7 5 1 0 78 12 1896
2019 11 to 20 years in the federal public service 49 29 8 8 6 1 0 79 14 1512
2019 More than 20 years in the federal public service 50 28 9 7 5 1 0 79 12 523
2018 Less than 3 years in the federal public service 55 26 7 7 4 1 0 83 11 945
2018 3 to 10 years in the federal public service 41 32 10 9 7 1 0 74 16 1522
2018 11 to 20 years in the federal public service 45 31 9 7 7 0 0 77 14 1266
2018 More than 20 years in the federal public service 50 29 9 6 5 0 0 80 11 445
2017 Less than 3 years in the federal public service 61 25 6 4 3 1 1 87 7 856
2017 3 to 10 years in the federal public service 45 30 9 10 6 1 0 75 16 1824
2017 11 to 20 years in the federal public service 45 30 9 8 7 1 0 76 15 1351
2017 More than 20 years in the federal public service 53 28 6 8 5 0 0 81 13 535
2014 Less than 3 years in the federal public service 62 25 5 5 3 1 0 88 7 805
2014 3 to 10 years in the federal public service 48 30 8 8 5 1 0 79 13 1940
2014 11 to 20 years in the federal public service 47 29 8 9 6 1 0 77 15 1244
2014 More than 20 years in the federal public service 52 29 7 7 5 1 0 81 12 748

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 20 4 2 1 0 0 93 3 1209
2020 3 to 10 years in the federal public service 57 30 6 4 2 0 0 88 6 1937
2020 11 to 20 years in the federal public service 56 32 6 4 1 0 0 89 5 1737
2020 More than 20 years in the federal public service 61 28 5 3 3 0 0 89 6 612
2019 Less than 3 years in the federal public service 63 27 4 4 1 0 0 91 5 1416
2019 3 to 10 years in the federal public service 52 33 7 5 3 0 0 85 8 1894
2019 11 to 20 years in the federal public service 52 32 6 7 3 0 0 84 10 1512
2019 More than 20 years in the federal public service 52 33 6 5 3 1 0 86 8 519
2018 Less than 3 years in the federal public service 64 26 5 4 1 0 0 90 5 944
2018 3 to 10 years in the federal public service 47 38 6 6 3 0 0 85 9 1526
2018 11 to 20 years in the federal public service 50 35 7 5 3 0 0 85 8 1259
2018 More than 20 years in the federal public service 53 33 6 5 2 0 0 87 7 445
2017 Less than 3 years in the federal public service 65 26 4 4 1 0 0 91 5 856
2017 3 to 10 years in the federal public service 46 37 8 6 3 0 0 83 9 1820
2017 11 to 20 years in the federal public service 44 39 8 6 2 0 0 83 9 1349
2017 More than 20 years in the federal public service 51 34 7 6 3 0 0 85 8 534
2014 Less than 3 years in the federal public service 61 28 5 4 1 1 0 90 5 804
2014 3 to 10 years in the federal public service 47 37 8 5 2 0 0 85 7 1938
2014 11 to 20 years in the federal public service 46 39 6 6 3 0 0 85 9 1243
2014 More than 20 years in the federal public service 49 38 6 6 2 0 0 86 8 749

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 27 10 2 1 3 2 86 3 1207
2020 3 to 10 years in the federal public service 48 33 11 4 2 1 0 83 6 1931
2020 11 to 20 years in the federal public service 48 34 12 3 2 1 0 83 5 1735
2020 More than 20 years in the federal public service 49 34 10 4 2 1 0 84 6 609
2019 Less than 3 years in the federal public service 53 29 11 3 1 2 1 84 5 1423
2019 3 to 10 years in the federal public service 45 35 12 4 2 2 1 81 6 1899
2019 11 to 20 years in the federal public service 47 35 10 4 3 1 0 83 7 1518
2019 More than 20 years in the federal public service 46 35 11 3 3 2 0 83 6 518
2018 Less than 3 years in the federal public service 49 32 10 4 2 2 1 84 6 945
2018 3 to 10 years in the federal public service 39 38 13 5 3 2 0 79 8 1527
2018 11 to 20 years in the federal public service 44 36 10 5 3 2 0 82 8 1265
2018 More than 20 years in the federal public service 44 35 13 4 3 1 0 79 8 442

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 20 11 3 4 7 4 80 8 1218
2020 3 to 10 years in the federal public service 46 23 13 6 5 5 2 74 12 1950
2020 11 to 20 years in the federal public service 49 25 11 5 4 5 2 79 9 1749
2020 More than 20 years in the federal public service 53 21 12 4 3 5 3 80 7 613
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 23 15 5 2 3 9 75 8 1217
2020 3 to 10 years in the federal public service 43 25 16 5 4 1 6 73 9 1951
2020 11 to 20 years in the federal public service 54 25 11 3 3 1 3 83 6 1747
2020 More than 20 years in the federal public service 52 23 15 3 2 1 3 79 6 609
2019 Less than 3 years in the federal public service 44 22 17 4 4 2 7 73 8 1422
2019 3 to 10 years in the federal public service 45 25 15 5 4 1 5 75 9 1897
2019 11 to 20 years in the federal public service 55 23 12 5 3 1 2 80 7 1517
2019 More than 20 years in the federal public service 51 23 15 3 3 0 4 78 6 523

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 24 8 6 3 1 1 83 9 1219
2020 3 to 10 years in the federal public service 47 30 11 8 4 0 0 77 12 1949
2020 11 to 20 years in the federal public service 46 32 11 7 4 0 0 78 11 1749
2020 More than 20 years in the federal public service 45 33 10 7 4 0 1 79 11 611
2019 Less than 3 years in the federal public service 51 27 11 6 4 1 1 79 9 1423
2019 3 to 10 years in the federal public service 45 30 12 8 4 0 1 76 12 1894
2019 11 to 20 years in the federal public service 43 33 12 8 4 0 0 77 12 1515
2019 More than 20 years in the federal public service 43 32 12 7 4 1 0 76 12 523
2018 Less than 3 years in the federal public service 50 30 10 5 4 1 1 81 10 941
2018 3 to 10 years in the federal public service 38 36 13 8 4 1 0 74 12 1518
2018 11 to 20 years in the federal public service 38 36 12 8 5 0 1 75 13 1256
2018 More than 20 years in the federal public service 39 35 13 8 6 0 0 74 14 445
2017 Less than 3 years in the federal public service 52 29 8 5 4 1 1 82 9 857
2017 3 to 10 years in the federal public service 40 35 11 7 5 0 0 76 13 1823
2017 11 to 20 years in the federal public service 39 34 12 9 5 0 1 74 14 1354
2017 More than 20 years in the federal public service 43 37 10 6 3 0 0 80 10 536
2014 Less than 3 years in the federal public service 50 31 9 5 3 0 1 82 8 804
2014 3 to 10 years in the federal public service 42 35 11 8 3 1 1 78 11 1942
2014 11 to 20 years in the federal public service 37 35 13 8 7 0 0 72 15 1244
2014 More than 20 years in the federal public service 40 37 10 7 5 0 0 78 12 750

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 20 11 4 3 3 1 82 7 1214
2020 3 to 10 years in the federal public service 51 24 12 6 5 1 1 77 11 1948
2020 11 to 20 years in the federal public service 50 26 13 5 4 1 1 78 8 1746
2020 More than 20 years in the federal public service 48 23 14 4 6 2 3 75 10 611

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 59 24 8 4 3 1 1 84 7 1218
2020 3 to 10 years in the federal public service 51 28 9 6 4 1 1 80 10 1954
2020 11 to 20 years in the federal public service 49 30 11 6 4 0 0 80 9 1750
2020 More than 20 years in the federal public service 48 30 10 6 4 0 1 80 10 613
2019 Less than 3 years in the federal public service 58 24 9 4 3 1 1 84 7 1418
2019 3 to 10 years in the federal public service 49 30 10 7 3 0 0 80 10 1890
2019 11 to 20 years in the federal public service 47 32 10 7 4 1 0 80 10 1510
2019 More than 20 years in the federal public service 46 31 10 8 4 1 0 78 12 521
2018 Less than 3 years in the federal public service 56 26 8 5 3 1 1 83 8 938
2018 3 to 10 years in the federal public service 46 31 11 7 4 1 1 78 11 1516
2018 11 to 20 years in the federal public service 45 32 10 8 5 1 0 77 13 1252
2018 More than 20 years in the federal public service 44 31 10 8 6 1 1 76 13 445
2017 Less than 3 years in the federal public service 57 28 6 6 2 1 1 86 8 858
2017 3 to 10 years in the federal public service 45 34 9 7 4 0 0 79 12 1820
2017 11 to 20 years in the federal public service 43 36 7 9 5 0 0 79 14 1351
2017 More than 20 years in the federal public service 46 35 8 5 5 1 1 82 10 535
2014 Less than 3 years in the federal public service 57 29 7 5 2 1 0 87 6 804
2014 3 to 10 years in the federal public service 45 34 10 6 3 1 0 80 10 1942
2014 11 to 20 years in the federal public service 41 34 10 8 6 0 1 75 15 1245
2014 More than 20 years in the federal public service 46 33 8 6 5 1 0 80 12 750

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 30 70 1219
2020 3 to 10 years in the federal public service 34 66 1956
2020 11 to 20 years in the federal public service 43 57 1754
2020 More than 20 years in the federal public service 29 71 612

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 13 11 3 3 9 21 77 7 1217
2020 3 to 10 years in the federal public service 44 17 10 4 4 6 15 77 10 1954
2020 11 to 20 years in the federal public service 55 19 9 3 2 4 9 84 6 1752
2020 More than 20 years in the federal public service 51 17 11 2 3 5 11 81 6 612

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 62 23 7 4 3 1 1 86 6 1217
2020 3 to 10 years in the federal public service 55 26 8 5 4 0 0 82 9 1955
2020 11 to 20 years in the federal public service 57 25 10 5 3 0 0 83 8 1754
2020 More than 20 years in the federal public service 57 23 11 5 4 0 1 80 9 613
2019 Less than 3 years in the federal public service 61 24 8 4 2 0 0 86 6 1424
2019 3 to 10 years in the federal public service 54 27 9 6 4 0 0 81 9 1902
2019 11 to 20 years in the federal public service 54 27 9 6 3 1 0 81 10 1517
2019 More than 20 years in the federal public service 52 28 10 6 3 0 0 81 10 523
2018 Less than 3 years in the federal public service 58 25 9 5 3 1 0 83 8 938
2018 3 to 10 years in the federal public service 48 28 11 6 6 1 0 77 12 1515
2018 11 to 20 years in the federal public service 46 29 11 7 6 1 0 76 13 1256
2018 More than 20 years in the federal public service 50 26 12 7 5 0 0 76 12 445
2017 Less than 3 years in the federal public service 64 22 6 4 3 0 0 86 7 856
2017 3 to 10 years in the federal public service 51 27 10 5 5 0 0 79 10 1822
2017 11 to 20 years in the federal public service 48 30 10 7 5 0 0 79 11 1348
2017 More than 20 years in the federal public service 53 27 9 6 5 0 0 80 10 535
2014 Less than 3 years in the federal public service 63 24 6 4 2 1 0 88 6 805
2014 3 to 10 years in the federal public service 50 31 10 5 3 1 0 82 8 1942
2014 11 to 20 years in the federal public service 50 27 11 7 5 0 0 77 12 1243
2014 More than 20 years in the federal public service 50 29 10 6 5 0 0 80 11 749
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 21 9 3 2 11 1 84 6 1218
2020 3 to 10 years in the federal public service 39 31 13 5 5 7 0 75 11 1954
2020 11 to 20 years in the federal public service 34 32 14 7 4 8 0 73 12 1754
2020 More than 20 years in the federal public service 35 32 14 7 4 8 0 73 12 613
2019 Less than 3 years in the federal public service 49 26 11 3 2 9 0 83 5 1424
2019 3 to 10 years in the federal public service 34 32 16 7 5 6 1 71 12 1901
2019 11 to 20 years in the federal public service 26 35 17 10 6 6 0 65 17 1512
2019 More than 20 years in the federal public service 27 35 16 11 7 6 0 65 18 522
2018 Less than 3 years in the federal public service 46 24 11 4 4 10 1 79 9 943
2018 3 to 10 years in the federal public service 32 31 16 8 7 6 0 68 16 1532
2018 11 to 20 years in the federal public service 25 34 16 10 8 6 0 63 19 1260
2018 More than 20 years in the federal public service 28 32 19 9 6 6 0 64 16 445
2017 Less than 3 years in the federal public service 48 27 10 3 2 8 1 83 5 856
2017 3 to 10 years in the federal public service 31 32 15 9 5 7 0 68 15 1823
2017 11 to 20 years in the federal public service 25 34 17 10 7 7 0 63 19 1353
2017 More than 20 years in the federal public service 27 35 17 9 5 6 0 67 16 536
2014 Less than 3 years in the federal public service 51 26 7 2 1 11 1 88 4 804
2014 3 to 10 years in the federal public service 32 33 16 6 4 9 1 71 11 1940
2014 11 to 20 years in the federal public service 26 35 16 10 6 7 0 66 17 1244
2014 More than 20 years in the federal public service 28 37 15 7 5 8 0 71 13 746

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 25 11 5 2 5 1 81 7 1211
2020 3 to 10 years in the federal public service 37 31 15 7 7 3 0 70 14 1948
2020 11 to 20 years in the federal public service 32 36 16 9 6 2 0 69 15 1749
2020 More than 20 years in the federal public service 34 35 14 9 6 2 0 70 15 612
2019 Less than 3 years in the federal public service 47 27 12 5 3 5 0 78 9 1421
2019 3 to 10 years in the federal public service 33 32 16 10 6 3 0 66 17 1895
2019 11 to 20 years in the federal public service 23 36 19 12 8 2 0 61 20 1510
2019 More than 20 years in the federal public service 26 37 15 14 6 2 0 64 21 523
2018 Less than 3 years in the federal public service 44 27 15 5 4 5 1 75 10 943
2018 3 to 10 years in the federal public service 29 31 17 12 9 3 0 62 21 1526
2018 11 to 20 years in the federal public service 23 35 17 13 9 2 0 59 23 1257
2018 More than 20 years in the federal public service 26 35 18 11 8 2 0 62 20 443
2017 Less than 3 years in the federal public service 48 27 11 4 3 5 1 80 8 856
2017 3 to 10 years in the federal public service 29 31 18 11 8 3 0 62 19 1823
2017 11 to 20 years in the federal public service 23 37 18 12 8 2 0 61 21 1350
2017 More than 20 years in the federal public service 25 36 17 12 7 3 0 63 20 536
2014 Less than 3 years in the federal public service 50 27 10 4 2 6 1 83 6 804
2014 3 to 10 years in the federal public service 28 33 18 10 6 4 0 64 16 1941
2014 11 to 20 years in the federal public service 24 34 20 11 8 3 0 60 19 1244
2014 More than 20 years in the federal public service 24 36 19 13 7 2 0 61 20 748

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 26 14 5 3 9 1 75 9 1212
2020 3 to 10 years in the federal public service 29 31 18 11 6 5 0 63 18 1950
2020 11 to 20 years in the federal public service 23 35 20 12 6 4 0 60 19 1747
2020 More than 20 years in the federal public service 22 37 20 12 5 4 0 61 18 612
2019 Less than 3 years in the federal public service 38 26 18 6 3 8 1 70 10 1421
2019 3 to 10 years in the federal public service 26 30 19 13 7 5 0 59 21 1893
2019 11 to 20 years in the federal public service 15 34 22 15 9 5 0 52 25 1509
2019 More than 20 years in the federal public service 15 36 21 17 6 5 0 54 24 520
2018 Less than 3 years in the federal public service 35 25 16 8 4 10 1 68 14 941
2018 3 to 10 years in the federal public service 21 30 20 14 8 6 0 55 24 1526
2018 11 to 20 years in the federal public service 14 35 20 16 10 5 0 51 28 1258
2018 More than 20 years in the federal public service 15 34 21 17 9 4 0 52 26 444
2017 Less than 3 years in the federal public service 38 28 16 5 3 9 1 73 10 856
2017 3 to 10 years in the federal public service 22 33 19 13 8 5 0 58 22 1819
2017 11 to 20 years in the federal public service 16 33 23 16 8 4 0 51 25 1350
2017 More than 20 years in the federal public service 14 40 19 15 8 5 0 57 24 534
2014 Less than 3 years in the federal public service 38 29 12 7 3 11 1 76 11 805
2014 3 to 10 years in the federal public service 19 32 21 13 6 7 1 55 22 1940
2014 11 to 20 years in the federal public service 16 30 23 16 9 6 0 49 27 1244
2014 More than 20 years in the federal public service 16 35 19 17 8 5 0 54 26 747

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 29 13 8 4 4 0 73 13 1216
2020 3 to 10 years in the federal public service 27 33 15 14 8 2 0 62 22 1955
2020 11 to 20 years in the federal public service 21 38 17 15 7 2 0 59 23 1751
2020 More than 20 years in the federal public service 23 41 15 13 6 2 0 65 20 612
2019 Less than 3 years in the federal public service 36 30 15 9 5 5 0 70 15 1422
2019 3 to 10 years in the federal public service 23 31 16 16 10 3 0 56 27 1897
2019 11 to 20 years in the federal public service 14 34 20 19 10 2 0 49 30 1513
2019 More than 20 years in the federal public service 17 35 18 16 10 3 0 55 27 523
2018 Less than 3 years in the federal public service 34 29 15 11 5 5 1 67 17 942
2018 3 to 10 years in the federal public service 20 31 17 17 12 3 0 53 30 1526
2018 11 to 20 years in the federal public service 13 35 19 18 13 2 0 49 32 1265
2018 More than 20 years in the federal public service 17 34 20 16 10 3 0 53 27 442
2017 Less than 3 years in the federal public service 38 29 13 10 4 6 1 71 15 856
2017 3 to 10 years in the federal public service 19 32 19 16 10 3 0 53 27 1819
2017 11 to 20 years in the federal public service 15 36 19 15 12 3 0 52 28 1350
2017 More than 20 years in the federal public service 17 39 16 16 8 4 0 58 25 535
2014 Less than 3 years in the federal public service 38 33 12 9 3 6 1 76 12 802
2014 3 to 10 years in the federal public service 19 32 20 16 9 4 0 53 26 1938
2014 11 to 20 years in the federal public service 15 34 19 17 12 3 0 51 30 1241
2014 More than 20 years in the federal public service 18 36 18 15 10 3 0 55 26 748

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 18 10 3 2 12 3 83 5 1219
2020 3 to 10 years in the federal public service 46 24 14 5 3 7 2 76 8 1951
2020 11 to 20 years in the federal public service 42 27 16 6 2 6 1 74 9 1753
2020 More than 20 years in the federal public service 42 28 15 5 3 6 1 75 8 612
2019 Less than 3 years in the federal public service 57 16 8 4 3 11 1 83 8 1420
2019 3 to 10 years in the federal public service 45 23 13 5 4 9 2 76 10 1898
2019 11 to 20 years in the federal public service 39 26 17 6 3 8 1 71 10 1519
2019 More than 20 years in the federal public service 42 23 18 5 3 8 2 72 9 525
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 35 10 4 1 2 0 84 5 1217
2020 3 to 10 years in the federal public service 34 42 14 8 2 1 0 77 10 1952
2020 11 to 20 years in the federal public service 28 47 15 7 2 0 0 76 9 1753
2020 More than 20 years in the federal public service 27 50 13 7 2 2 0 78 9 610
2019 Less than 3 years in the federal public service 42 39 12 4 2 1 0 82 6 1418
2019 3 to 10 years in the federal public service 30 46 14 7 2 1 0 76 10 1899
2019 11 to 20 years in the federal public service 26 45 17 9 2 1 0 72 11 1515
2019 More than 20 years in the federal public service 30 46 14 6 4 1 0 76 10 522
2018 Less than 3 years in the federal public service 39 38 15 4 2 2 0 79 6 947
2018 3 to 10 years in the federal public service 27 45 15 8 3 1 0 73 12 1528
2018 11 to 20 years in the federal public service 24 48 15 7 5 1 0 72 12 1264
2018 More than 20 years in the federal public service 26 45 15 9 4 2 0 72 13 440
2017 Less than 3 years in the federal public service 46 37 9 5 2 1 0 84 6 853
2017 3 to 10 years in the federal public service 29 42 16 7 4 1 0 73 11 1819
2017 11 to 20 years in the federal public service 26 43 15 10 5 1 0 70 15 1349
2017 More than 20 years in the federal public service 27 43 15 10 3 1 0 71 13 536
2014 Less than 3 years in the federal public service 43 38 11 4 1 2 1 83 6 804
2014 3 to 10 years in the federal public service 29 42 16 8 3 1 0 72 12 1941
2014 11 to 20 years in the federal public service 27 42 16 8 5 2 0 70 13 1244
2014 More than 20 years in the federal public service 27 41 16 10 4 1 0 69 14 748

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 39 35 13 8 2 4 0 76 10 1214
2020 3 to 10 years in the federal public service 25 38 17 12 6 2 0 64 18 1949
2020 11 to 20 years in the federal public service 17 42 20 15 4 2 0 60 19 1741
2020 More than 20 years in the federal public service 18 42 19 14 4 2 0 62 19 608
2019 Less than 3 years in the federal public service 31 36 15 10 4 4 0 70 14 1417
2019 3 to 10 years in the federal public service 20 37 20 14 6 2 0 59 21 1885
2019 11 to 20 years in the federal public service 13 36 23 19 8 2 0 50 27 1512
2019 More than 20 years in the federal public service 16 37 22 18 6 1 0 53 25 520

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 29 10 8 4 4 2 77 12 1217
2020 3 to 10 years in the federal public service 35 35 13 8 5 3 1 73 13 1954
2020 11 to 20 years in the federal public service 38 40 11 7 3 2 1 80 9 1745
2020 More than 20 years in the federal public service 41 41 9 5 2 2 1 83 7 612
2019 Less than 3 years in the federal public service 42 30 13 8 4 3 1 75 12 1421
2019 3 to 10 years in the federal public service 36 35 12 9 4 3 1 74 14 1898
2019 11 to 20 years in the federal public service 35 41 12 7 4 1 1 77 11 1513
2019 More than 20 years in the federal public service 40 38 9 8 4 1 1 79 11 522
2018 Less than 3 years in the federal public service 40 33 11 7 4 3 2 77 12 943
2018 3 to 10 years in the federal public service 36 38 12 7 5 2 1 76 12 1536
2018 11 to 20 years in the federal public service 38 40 10 6 4 1 1 79 10 1266
2018 More than 20 years in the federal public service 43 37 9 4 5 1 1 81 10 444
2017 Less than 3 years in the federal public service 45 30 9 7 5 3 1 79 12 852
2017 3 to 10 years in the federal public service 40 36 11 6 4 2 1 78 10 1815
2017 11 to 20 years in the federal public service 42 37 9 6 3 1 1 81 10 1348
2017 More than 20 years in the federal public service 47 39 6 4 3 1 0 86 8 535
2014 Less than 3 years in the federal public service 49 29 8 6 3 3 2 82 10 804
2014 3 to 10 years in the federal public service 40 38 10 6 3 2 1 81 10 1940
2014 11 to 20 years in the federal public service 38 39 9 7 3 3 1 80 10 1244
2014 More than 20 years in the federal public service 46 37 8 4 2 2 1 86 6 748

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 28 11 2 1 2 0 84 4 1213
2020 3 to 10 years in the federal public service 39 36 16 6 3 1 0 76 8 1948
2020 11 to 20 years in the federal public service 35 41 15 6 2 1 0 77 8 1745
2020 More than 20 years in the federal public service 41 37 13 4 3 2 0 79 8 610
2019 Less than 3 years in the federal public service 47 31 15 4 2 2 0 79 6 1419
2019 3 to 10 years in the federal public service 35 36 17 6 4 2 0 73 10 1892
2019 11 to 20 years in the federal public service 30 39 20 6 3 1 0 70 10 1508
2019 More than 20 years in the federal public service 34 39 16 6 3 1 0 74 9 519
2018 Less than 3 years in the federal public service 44 34 14 4 1 2 0 80 5 944
2018 3 to 10 years in the federal public service 33 37 18 7 4 1 0 71 11 1526
2018 11 to 20 years in the federal public service 32 38 18 6 4 1 0 71 11 1261
2018 More than 20 years in the federal public service 35 36 15 6 6 3 0 72 12 445

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 23 15 6 5 12 2 70 13 1212
2020 3 to 10 years in the federal public service 24 22 19 13 10 10 2 52 26 1944
2020 11 to 20 years in the federal public service 19 24 20 14 10 11 3 50 27 1745
2020 More than 20 years in the federal public service 23 25 19 12 10 9 2 54 24 608
2019 Less than 3 years in the federal public service 31 22 18 9 5 11 4 63 16 1416
2019 3 to 10 years in the federal public service 22 20 21 15 10 9 2 48 28 1890
2019 11 to 20 years in the federal public service 18 24 20 15 12 9 2 47 30 1514
2019 More than 20 years in the federal public service 23 25 19 13 10 7 3 53 26 524
2018 Less than 3 years in the federal public service 30 24 17 7 6 13 3 65 15 940
2018 3 to 10 years in the federal public service 18 23 21 15 13 9 2 45 31 1533
2018 11 to 20 years in the federal public service 17 25 19 14 15 8 2 46 33 1262
2018 More than 20 years in the federal public service 19 26 20 12 13 8 2 50 27 444
2017 Less than 3 years in the federal public service 28 23 15 8 6 15 5 63 18 856
2017 3 to 10 years in the federal public service 17 24 17 15 14 10 3 47 33 1819
2017 11 to 20 years in the federal public service 16 26 17 15 15 8 3 47 34 1349
2017 More than 20 years in the federal public service 22 26 15 15 12 7 4 54 29 535
2014 Less than 3 years in the federal public service 30 22 15 10 5 13 4 63 19 801
2014 3 to 10 years in the federal public service 18 23 18 15 14 10 3 46 33 1941
2014 11 to 20 years in the federal public service 16 23 19 17 15 8 2 43 36 1244
2014 More than 20 years in the federal public service 21 25 17 13 13 7 3 52 29 748

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 41 29 13 7 4 5 0 74 12 1211
2020 3 to 10 years in the federal public service 27 33 17 13 8 1 0 61 21 1949
2020 11 to 20 years in the federal public service 23 35 20 14 6 2 0 60 20 1750
2020 More than 20 years in the federal public service 21 39 19 12 6 3 1 62 19 611
2019 Less than 3 years in the federal public service 39 31 13 7 6 4 1 73 13 1422
2019 3 to 10 years in the federal public service 24 33 17 12 10 2 0 59 23 1890
2019 11 to 20 years in the federal public service 21 37 19 14 9 2 0 58 23 1513
2019 More than 20 years in the federal public service 21 37 19 13 8 1 0 59 22 520
2018 Less than 3 years in the federal public service 36 30 16 8 6 4 0 68 15 944
2018 3 to 10 years in the federal public service 22 33 19 14 12 1 0 55 26 1532
2018 11 to 20 years in the federal public service 19 35 19 15 11 1 0 55 26 1264
2018 More than 20 years in the federal public service 19 38 14 15 10 4 0 60 26 442
2017 Less than 3 years in the federal public service 38 29 14 8 4 5 1 71 13 856
2017 3 to 10 years in the federal public service 24 32 17 13 10 2 0 58 24 1818
2017 11 to 20 years in the federal public service 21 33 19 14 11 1 0 55 25 1351
2017 More than 20 years in the federal public service 24 37 17 12 8 3 1 62 20 536
2014 Less than 3 years in the federal public service 30 29 16 10 7 8 1 64 18 803
2014 3 to 10 years in the federal public service 22 31 17 17 11 3 0 54 29 1940
2014 11 to 20 years in the federal public service 20 31 20 15 11 2 0 52 27 1245
2014 More than 20 years in the federal public service 19 38 17 11 10 4 1 60 22 748

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 27 14 9 5 5 2 69 16 1219
2020 3 to 10 years in the federal public service 26 33 14 13 11 1 1 61 25 1957
2020 11 to 20 years in the federal public service 24 31 16 15 11 2 1 57 26 1751
2020 More than 20 years in the federal public service 21 27 17 14 12 3 4 53 28 613
2019 Less than 3 years in the federal public service 36 29 14 8 8 4 2 69 17 1424
2019 3 to 10 years in the federal public service 26 31 15 12 13 2 1 59 26 1901
2019 11 to 20 years in the federal public service 22 33 16 14 13 1 1 56 28 1517
2019 More than 20 years in the federal public service 16 31 16 17 13 1 5 51 33 522
2018 Less than 3 years in the federal public service 33 28 14 10 10 4 1 64 21 944
2018 3 to 10 years in the federal public service 23 31 14 14 16 2 1 55 30 1536
2018 11 to 20 years in the federal public service 23 28 17 16 14 2 1 52 31 1263
2018 More than 20 years in the federal public service 15 29 17 15 16 3 5 48 34 439
2017 Less than 3 years in the federal public service 35 28 13 11 7 5 2 67 19 855
2017 3 to 10 years in the federal public service 23 30 14 15 14 2 1 55 30 1815
2017 11 to 20 years in the federal public service 20 25 16 18 17 2 1 47 37 1349
2017 More than 20 years in the federal public service 16 29 18 15 15 2 5 48 32 534
2014 Less than 3 years in the federal public service 27 21 13 15 13 7 4 54 32 805
2014 3 to 10 years in the federal public service 21 25 13 17 20 3 1 47 39 1939
2014 11 to 20 years in the federal public service 15 27 17 16 21 2 2 44 39 1244
2014 More than 20 years in the federal public service 16 25 17 16 18 3 5 45 37 748

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 58 20 11 4 2 2 5 83 6 1217
2020 3 to 10 years in the federal public service 48 25 14 6 4 1 3 75 10 1954
2020 11 to 20 years in the federal public service 43 24 17 7 6 0 3 69 14 1756
2020 More than 20 years in the federal public service 52 21 10 6 3 1 6 78 11 613
2019 Less than 3 years in the federal public service 58 19 10 3 2 1 6 83 6 1424
2019 3 to 10 years in the federal public service 51 24 13 5 3 1 2 78 8 1896
2019 11 to 20 years in the federal public service 42 28 16 7 4 0 2 72 11 1512
2019 More than 20 years in the federal public service 46 23 15 6 4 0 5 73 11 523

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 53 20 13 5 3 2 4 78 9 1218
2020 3 to 10 years in the federal public service 44 26 15 7 4 2 1 72 12 1949
2020 11 to 20 years in the federal public service 48 24 14 6 4 1 3 76 10 1753
2020 More than 20 years in the federal public service 52 26 10 4 3 2 4 83 7 613
2019 Less than 3 years in the federal public service 48 21 14 6 4 2 5 74 11 1418
2019 3 to 10 years in the federal public service 41 25 18 8 6 1 2 68 14 1894
2019 11 to 20 years in the federal public service 45 25 17 6 4 1 3 73 10 1506
2019 More than 20 years in the federal public service 49 23 11 6 3 1 6 78 9 518

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 7 4 1 1 4 5 93 2 1207
2020 3 to 10 years in the federal public service 72 10 6 3 3 4 3 87 7 1950
2020 11 to 20 years in the federal public service 72 10 5 2 2 4 4 89 5 1745
2020 More than 20 years in the federal public service 71 10 6 3 3 2 5 87 6 611
2019 Less than 3 years in the federal public service 78 8 3 1 2 4 5 94 3 1415
2019 3 to 10 years in the federal public service 73 9 7 2 2 4 3 88 5 1893
2019 11 to 20 years in the federal public service 72 9 6 2 3 3 4 87 6 1510
2019 More than 20 years in the federal public service 71 9 6 1 3 4 5 88 5 515

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 74 10 4 2 1 2 7 92 3 1214
2020 3 to 10 years in the federal public service 68 15 7 2 2 2 5 89 4 1948
2020 11 to 20 years in the federal public service 71 11 5 2 1 2 8 90 4 1745
2020 More than 20 years in the federal public service 70 10 5 3 1 3 9 91 4 612
2019 Less than 3 years in the federal public service 77 7 3 1 1 2 9 95 2 1415
2019 3 to 10 years in the federal public service 75 8 5 1 2 2 7 92 3 1889
2019 11 to 20 years in the federal public service 76 8 4 2 2 2 7 92 4 1512
2019 More than 20 years in the federal public service 75 5 2 3 2 2 11 92 6 517

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 31 38 14 6 2 7 1 76 9 1211
2020 3 to 10 years in the federal public service 24 42 18 8 3 3 1 70 12 1951
2020 11 to 20 years in the federal public service 23 44 18 8 3 4 1 70 11 1750
2020 More than 20 years in the federal public service 24 43 17 9 3 5 1 70 12 606
2019 Less than 3 years in the federal public service 29 38 18 6 3 5 1 71 10 1419
2019 3 to 10 years in the federal public service 21 41 20 9 4 4 0 65 13 1896
2019 11 to 20 years in the federal public service 21 45 19 8 4 3 0 67 13 1516
2019 More than 20 years in the federal public service 23 42 18 10 4 3 0 66 15 519
2018 Less than 3 years in the federal public service 32 33 19 6 4 6 0 69 11 947
2018 3 to 10 years in the federal public service 21 37 21 10 7 4 0 60 17 1536
2018 11 to 20 years in the federal public service 23 37 21 10 7 3 0 62 17 1265
2018 More than 20 years in the federal public service 22 36 23 8 7 4 0 60 15 443
2017 Less than 3 years in the federal public service 31 36 17 5 3 7 1 73 9 856
2017 3 to 10 years in the federal public service 21 37 21 11 5 5 0 61 17 1818
2017 11 to 20 years in the federal public service 20 39 21 11 7 3 0 61 18 1353
2017 More than 20 years in the federal public service 21 40 18 10 6 4 0 64 17 536

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 30 7 3 1 2 0 88 5 1209
2020 3 to 10 years in the federal public service 40 37 12 6 3 2 0 79 9 1943
2020 11 to 20 years in the federal public service 36 39 14 6 3 2 0 76 9 1746
2020 More than 20 years in the federal public service 37 40 13 5 3 1 0 78 8 611
2019 Less than 3 years in the federal public service 54 31 9 3 2 1 0 86 5 1413
2019 3 to 10 years in the federal public service 42 36 12 5 3 1 0 79 8 1888
2019 11 to 20 years in the federal public service 37 41 12 6 3 1 0 78 9 1508
2019 More than 20 years in the federal public service 39 39 11 6 4 2 0 79 10 519
2018 Less than 3 years in the federal public service 61 28 6 3 1 1 0 90 4 948
2018 3 to 10 years in the federal public service 44 38 10 4 3 1 0 82 7 1528
2018 11 to 20 years in the federal public service 42 39 11 4 3 1 0 82 8 1263
2018 More than 20 years in the federal public service 47 35 8 4 2 3 0 85 6 444
2017 Less than 3 years in the federal public service 60 30 5 2 1 1 0 91 3 858
2017 3 to 10 years in the federal public service 43 38 10 5 2 1 0 83 8 1822
2017 11 to 20 years in the federal public service 38 41 11 6 3 1 0 79 10 1352
2017 More than 20 years in the federal public service 42 39 11 4 2 1 0 83 6 535
2014 Less than 3 years in the federal public service 67 25 4 1 1 2 0 93 2 805
2014 3 to 10 years in the federal public service 49 34 10 3 2 2 0 84 6 1942
2014 11 to 20 years in the federal public service 42 36 12 5 3 2 0 80 8 1244
2014 More than 20 years in the federal public service 47 36 10 3 2 2 0 84 6 749

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 26 10 2 1 5 1 86 4 1211
2020 3 to 10 years in the federal public service 43 35 12 5 3 3 0 80 8 1950
2020 11 to 20 years in the federal public service 40 38 13 4 2 2 0 80 6 1745
2020 More than 20 years in the federal public service 46 35 11 3 2 2 0 83 6 612
2019 Less than 3 years in the federal public service 59 24 9 3 1 3 1 87 4 1416
2019 3 to 10 years in the federal public service 47 33 12 3 2 2 0 82 6 1890
2019 11 to 20 years in the federal public service 45 36 12 3 2 2 0 83 5 1510
2019 More than 20 years in the federal public service 48 33 10 3 3 2 1 83 7 520
2018 Less than 3 years in the federal public service 57 27 8 2 2 3 0 87 4 944
2018 3 to 10 years in the federal public service 44 36 12 4 2 2 0 82 6 1528
2018 11 to 20 years in the federal public service 44 35 13 3 2 2 1 81 5 1262
2018 More than 20 years in the federal public service 50 34 9 1 2 3 0 88 3 441
2017 Less than 3 years in the federal public service 56 28 8 2 1 4 1 88 3 856
2017 3 to 10 years in the federal public service 41 33 15 4 3 3 1 77 7 1816
2017 11 to 20 years in the federal public service 41 37 14 2 3 2 0 80 6 1349
2017 More than 20 years in the federal public service 47 35 11 3 1 2 0 84 4 533
2014 Less than 3 years in the federal public service 65 22 7 2 1 3 1 90 3 802
2014 3 to 10 years in the federal public service 49 31 11 3 2 4 1 84 5 1938
2014 11 to 20 years in the federal public service 46 32 11 3 2 4 0 83 5 1242
2014 More than 20 years in the federal public service 50 32 11 3 1 3 0 84 5 749

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 29 9 2 2 4 1 87 4 1216
2020 3 to 10 years in the federal public service 45 34 12 4 3 3 1 81 7 1957
2020 11 to 20 years in the federal public service 45 35 12 3 2 2 0 83 5 1747
2020 More than 20 years in the federal public service 51 31 12 2 1 2 0 85 3 612

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 52 25 9 5 3 4 2 82 9 1217
2020 3 to 10 years in the federal public service 41 30 11 7 5 4 1 75 13 1946
2020 11 to 20 years in the federal public service 43 32 11 6 4 4 1 79 10 1744
2020 More than 20 years in the federal public service 48 30 10 5 3 2 2 81 8 612

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 73 20 4 1 1 1 0 93 2 1216
2020 3 to 10 years in the federal public service 56 31 8 3 2 0 0 87 5 1945
2020 11 to 20 years in the federal public service 52 34 8 4 2 0 0 86 6 1753
2020 More than 20 years in the federal public service 53 32 9 3 3 0 0 85 6 611
2019 Less than 3 years in the federal public service 67 25 5 1 1 0 0 93 2 1419
2019 3 to 10 years in the federal public service 53 33 8 4 2 0 0 86 6 1898
2019 11 to 20 years in the federal public service 48 34 9 5 3 0 0 83 8 1512
2019 More than 20 years in the federal public service 48 34 9 5 4 0 0 82 8 524
2018 Less than 3 years in the federal public service 66 25 5 2 2 0 0 92 3 947
2018 3 to 10 years in the federal public service 50 35 8 4 2 0 0 86 6 1529
2018 11 to 20 years in the federal public service 46 35 11 5 4 0 0 81 8 1258
2018 More than 20 years in the federal public service 48 33 10 5 5 0 0 81 9 444
2017 Less than 3 years in the federal public service 68 24 5 2 1 0 0 92 2 855
2017 3 to 10 years in the federal public service 48 37 7 5 3 0 0 86 7 1819
2017 11 to 20 years in the federal public service 42 40 10 5 4 0 0 82 8 1347
2017 More than 20 years in the federal public service 45 38 9 4 4 0 0 83 8 535
2014 Less than 3 years in the federal public service 73 22 3 1 1 0 0 95 2 800
2014 3 to 10 years in the federal public service 53 33 7 4 2 0 0 87 6 1941
2014 11 to 20 years in the federal public service 47 34 11 5 3 1 0 81 8 1243
2014 More than 20 years in the federal public service 47 37 9 3 3 0 0 85 6 749

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 63 24 9 2 1 1 0 88 4 1213
2020 3 to 10 years in the federal public service 49 30 13 5 4 0 0 79 8 1946
2020 11 to 20 years in the federal public service 46 32 13 6 3 0 0 78 9 1745
2020 More than 20 years in the federal public service 48 30 12 5 4 0 0 79 9 610
2019 Less than 3 years in the federal public service 59 26 8 5 2 0 0 85 7 1415
2019 3 to 10 years in the federal public service 46 30 14 5 4 0 0 77 9 1889
2019 11 to 20 years in the federal public service 41 33 15 5 5 1 0 75 10 1515
2019 More than 20 years in the federal public service 42 31 14 8 5 1 0 73 13 524
2018 Less than 3 years in the federal public service 56 27 10 3 4 0 0 83 7 947
2018 3 to 10 years in the federal public service 41 33 16 5 5 1 0 74 10 1527
2018 11 to 20 years in the federal public service 39 35 14 7 5 0 0 74 12 1259
2018 More than 20 years in the federal public service 40 33 14 5 7 0 0 74 12 443
2017 Less than 3 years in the federal public service 60 25 9 3 2 1 0 85 5 856
2017 3 to 10 years in the federal public service 40 33 15 6 4 1 0 74 11 1817
2017 11 to 20 years in the federal public service 36 33 17 7 6 1 0 69 13 1349
2017 More than 20 years in the federal public service 37 33 17 7 6 1 0 71 12 535
2014 Less than 3 years in the federal public service 54 32 9 3 2 0 0 86 5 804
2014 3 to 10 years in the federal public service 37 35 15 7 5 1 0 73 12 1940
2014 11 to 20 years in the federal public service 31 37 18 8 5 1 0 69 12 1243
2014 More than 20 years in the federal public service 30 38 16 10 5 1 0 69 15 750

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 27 8 3 1 0 0 88 5 1212
2020 3 to 10 years in the federal public service 47 31 13 6 3 0 0 78 9 1940
2020 11 to 20 years in the federal public service 44 34 13 6 3 0 0 78 10 1745
2020 More than 20 years in the federal public service 46 33 11 6 3 0 0 79 9 610
2019 Less than 3 years in the federal public service 58 27 8 5 2 0 0 85 7 1412
2019 3 to 10 years in the federal public service 44 33 12 7 4 0 0 77 11 1888
2019 11 to 20 years in the federal public service 40 35 14 7 4 0 0 75 11 1508
2019 More than 20 years in the federal public service 40 35 13 7 5 1 0 76 12 521
2018 Less than 3 years in the federal public service 54 29 9 4 3 0 0 84 7 940
2018 3 to 10 years in the federal public service 38 37 13 7 4 0 0 75 11 1514
2018 11 to 20 years in the federal public service 36 36 16 7 5 0 0 72 12 1260
2018 More than 20 years in the federal public service 40 35 12 5 7 0 0 75 12 441
2017 Less than 3 years in the federal public service 58 28 7 4 1 1 0 87 6 856
2017 3 to 10 years in the federal public service 38 35 15 7 5 0 0 73 12 1815
2017 11 to 20 years in the federal public service 34 36 15 9 5 1 0 70 14 1347
2017 More than 20 years in the federal public service 35 39 14 6 5 0 0 74 11 535
2014 Less than 3 years in the federal public service 53 32 9 4 2 0 0 85 6 804
2014 3 to 10 years in the federal public service 36 36 15 8 4 0 0 73 12 1939
2014 11 to 20 years in the federal public service 32 37 18 8 4 0 0 69 12 1243
2014 More than 20 years in the federal public service 31 39 14 10 5 1 0 71 15 749

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 23 17 6 4 4 0 72 11 1218
2020 3 to 10 years in the federal public service 42 24 17 9 6 2 0 67 15 1952
2020 11 to 20 years in the federal public service 44 26 15 8 4 3 0 72 13 1753
2020 More than 20 years in the federal public service 47 26 14 5 5 3 1 75 11 614
2019 Less than 3 years in the federal public service 42 21 18 9 6 3 1 66 16 1420
2019 3 to 10 years in the federal public service 41 24 16 9 8 2 0 67 17 1899
2019 11 to 20 years in the federal public service 40 26 17 9 6 3 0 67 15 1518
2019 More than 20 years in the federal public service 44 26 12 10 5 2 1 72 16 522
2018 Less than 3 years in the federal public service 42 24 17 6 7 3 0 69 14 949
2018 3 to 10 years in the federal public service 36 24 19 10 8 2 0 62 19 1532
2018 11 to 20 years in the federal public service 36 29 17 9 7 3 0 66 17 1265
2018 More than 20 years in the federal public service 40 26 15 9 6 3 1 68 16 441
2017 Less than 3 years in the federal public service 44 21 16 9 5 4 1 68 15 857
2017 3 to 10 years in the federal public service 36 27 16 10 8 3 0 65 18 1818
2017 11 to 20 years in the federal public service 34 27 18 10 7 3 1 64 18 1352
2017 More than 20 years in the federal public service 38 27 16 8 6 3 2 69 14 535
2014 Less than 3 years in the federal public service 38 23 17 10 7 5 1 64 17 805
2014 3 to 10 years in the federal public service 35 25 16 11 8 3 1 62 21 1942
2014 11 to 20 years in the federal public service 32 27 20 10 7 4 1 62 18 1245
2014 More than 20 years in the federal public service 35 29 14 10 6 4 2 68 18 747
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Less than 3 years in the federal public service 25 34 41 1220
2020 3 to 10 years in the federal public service 30 34 37 1955
2020 11 to 20 years in the federal public service 24 41 35 1756
2020 More than 20 years in the federal public service 29 41 29 611
2019 Less than 3 years in the federal public service 32 30 38 1425
2019 3 to 10 years in the federal public service 33 31 36 1902
2019 11 to 20 years in the federal public service 27 36 37 1520
2019 More than 20 years in the federal public service 35 38 27 525
2018 Less than 3 years in the federal public service 32 30 38 951
2018 3 to 10 years in the federal public service 33 30 37 1537
2018 11 to 20 years in the federal public service 25 40 34 1275
2018 More than 20 years in the federal public service 33 40 27 446
2017 Less than 3 years in the federal public service 29 36 35 857
2017 3 to 10 years in the federal public service 31 33 36 1821
2017 11 to 20 years in the federal public service 28 40 33 1353
2017 More than 20 years in the federal public service 31 46 24 534
2014 Less than 3 years in the federal public service 33 32 36 804
2014 3 to 10 years in the federal public service 32 32 36 1940
2014 11 to 20 years in the federal public service 23 41 36 1245
2014 More than 20 years in the federal public service 30 40 30 749

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Less than 3 years in the federal public service 0 49 23 7 17 5 304
2020 3 to 10 years in the federal public service 1 59 26 4 3 6 582
2020 11 to 20 years in the federal public service 7 49 35 1 1 6 423
2020 More than 20 years in the federal public service 47 25 18 2 3 5 180
2019 Less than 3 years in the federal public service 0 35 22 5 31 6 452
2019 3 to 10 years in the federal public service 1 52 29 6 7 5 635
2019 11 to 20 years in the federal public service 6 48 33 4 1 8 410
2019 More than 20 years in the federal public service 48 24 17 2 5 5 182
2018 Less than 3 years in the federal public service 0 38 27 7 21 7 302
2018 3 to 10 years in the federal public service 2 50 30 6 5 8 502
2018 11 to 20 years in the federal public service 5 42 40 3 1 10 327
2018 More than 20 years in the federal public service 57 17 14 3 4 5 146
2017 Less than 3 years in the federal public service 0 38 20 7 29 5 251
2017 3 to 10 years in the federal public service 2 46 34 6 4 7 568
2017 11 to 20 years in the federal public service 7 41 36 6 1 9 373
2017 More than 20 years in the federal public service 56 15 16 2 6 6 161
2014 Less than 3 years in the federal public service 0 33 28 12 9999 28 260
2014 3 to 10 years in the federal public service 1 42 37 11 9999 10 618
2014 11 to 20 years in the federal public service 9 38 37 5 9999 11 282
2014 More than 20 years in the federal public service 51 17 15 3 9999 13 220
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 6 94 1220
2020 3 to 10 years in the federal public service 9 91 1955
2020 11 to 20 years in the federal public service 9 91 1750
2020 More than 20 years in the federal public service 11 89 613
2019 Less than 3 years in the federal public service 7 93 1424
2019 3 to 10 years in the federal public service 11 89 1898
2019 11 to 20 years in the federal public service 13 87 1514
2019 More than 20 years in the federal public service 14 86 521
2018 Less than 3 years in the federal public service 7 93 951
2018 3 to 10 years in the federal public service 12 88 1540
2018 11 to 20 years in the federal public service 14 86 1270
2018 More than 20 years in the federal public service 11 89 443

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 53 47 79
2020 3 to 10 years in the federal public service 45 55 180
2020 11 to 20 years in the federal public service 49 51 157
2020 More than 20 years in the federal public service 32 68 68
2019 Less than 3 years in the federal public service 57 43 96
2019 3 to 10 years in the federal public service 56 44 199
2019 11 to 20 years in the federal public service 48 52 192
2019 More than 20 years in the federal public service 49 51 74
2018 Less than 3 years in the federal public service 57 43 66
2018 3 to 10 years in the federal public service 57 43 177
2018 11 to 20 years in the federal public service 43 57 182
2018 More than 20 years in the federal public service 45 55 51

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 51 49 79
2020 3 to 10 years in the federal public service 62 38 180
2020 11 to 20 years in the federal public service 62 38 157
2020 More than 20 years in the federal public service 72 28 68
2019 Less than 3 years in the federal public service 51 49 96
2019 3 to 10 years in the federal public service 62 38 199
2019 11 to 20 years in the federal public service 63 37 192
2019 More than 20 years in the federal public service 70 30 74
2018 Less than 3 years in the federal public service 52 48 66
2018 3 to 10 years in the federal public service 53 47 177
2018 11 to 20 years in the federal public service 68 32 182
2018 More than 20 years in the federal public service 68 32 51

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 79
2020 3 to 10 years in the federal public service 5 95 180
2020 11 to 20 years in the federal public service 10 90 157
2020 More than 20 years in the federal public service 14 86 68
2019 3 to 10 years in the federal public service 3 97 199
2019 11 to 20 years in the federal public service 8 92 192
2018 3 to 10 years in the federal public service 6 94 177
2018 11 to 20 years in the federal public service 10 90 182

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 79
2020 3 to 10 years in the federal public service 0 100 180
2020 11 to 20 years in the federal public service 0 100 157
2020 More than 20 years in the federal public service 0 100 68
2019 Less than 3 years in the federal public service 0 100 96
2019 3 to 10 years in the federal public service 0 100 199
2019 11 to 20 years in the federal public service 0 100 192
2019 More than 20 years in the federal public service 0 100 74
2018 3 to 10 years in the federal public service 0 100 177
2018 11 to 20 years in the federal public service 0 100 182

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 5 95 180
2020 11 to 20 years in the federal public service 3 97 157
2019 3 to 10 years in the federal public service 4 96 199
2018 Less than 3 years in the federal public service 8 92 66
2018 11 to 20 years in the federal public service 5 95 182

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 7 93 180
2020 11 to 20 years in the federal public service 5 95 157
2019 3 to 10 years in the federal public service 4 96 199
2019 11 to 20 years in the federal public service 4 96 192
2018 3 to 10 years in the federal public service 4 96 177
2018 11 to 20 years in the federal public service 5 95 182

Question 56g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 4 96 180
2020 11 to 20 years in the federal public service 4 96 157
2019 3 to 10 years in the federal public service 3 97 199
2019 11 to 20 years in the federal public service 2 98 192
2018 3 to 10 years in the federal public service 3 97 177
2018 11 to 20 years in the federal public service 5 95 182

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 29 71 79
2020 3 to 10 years in the federal public service 31 69 180
2020 11 to 20 years in the federal public service 47 53 157
2020 More than 20 years in the federal public service 43 57 68
2019 Less than 3 years in the federal public service 28 72 93
2019 3 to 10 years in the federal public service 30 70 196
2019 11 to 20 years in the federal public service 33 67 186
2019 More than 20 years in the federal public service 37 63 72
2018 Less than 3 years in the federal public service 22 78 65
2018 3 to 10 years in the federal public service 38 62 177
2018 11 to 20 years in the federal public service 42 58 182
2018 More than 20 years in the federal public service 39 61 51

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 27 73 79
2020 3 to 10 years in the federal public service 36 64 180
2020 11 to 20 years in the federal public service 37 63 157
2020 More than 20 years in the federal public service 43 57 68
2019 Less than 3 years in the federal public service 30 70 93
2019 3 to 10 years in the federal public service 39 61 196
2019 11 to 20 years in the federal public service 37 63 186
2019 More than 20 years in the federal public service 45 55 72
2018 Less than 3 years in the federal public service 37 63 65
2018 3 to 10 years in the federal public service 33 67 177
2018 11 to 20 years in the federal public service 42 58 182
2018 More than 20 years in the federal public service 41 59 51

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 35 65 79
2020 3 to 10 years in the federal public service 45 55 180
2020 11 to 20 years in the federal public service 49 51 157
2020 More than 20 years in the federal public service 54 46 68
2019 Less than 3 years in the federal public service 30 70 93
2019 3 to 10 years in the federal public service 40 60 196
2019 11 to 20 years in the federal public service 53 47 186
2019 More than 20 years in the federal public service 52 48 72
2018 Less than 3 years in the federal public service 39 61 65
2018 3 to 10 years in the federal public service 39 61 177
2018 11 to 20 years in the federal public service 52 48 182
2018 More than 20 years in the federal public service 55 45 51

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 49 51 79
2020 3 to 10 years in the federal public service 43 57 180
2020 11 to 20 years in the federal public service 43 57 157
2020 More than 20 years in the federal public service 53 47 68
2019 Less than 3 years in the federal public service 42 58 93
2019 3 to 10 years in the federal public service 44 56 196
2019 11 to 20 years in the federal public service 42 58 186
2019 More than 20 years in the federal public service 50 50 72
2018 Less than 3 years in the federal public service 48 52 65
2018 3 to 10 years in the federal public service 43 57 177
2018 11 to 20 years in the federal public service 41 59 182
2018 More than 20 years in the federal public service 53 47 51

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 19 81 79
2020 3 to 10 years in the federal public service 29 71 180
2020 11 to 20 years in the federal public service 28 72 157
2020 More than 20 years in the federal public service 39 61 68
2019 Less than 3 years in the federal public service 16 84 93
2019 3 to 10 years in the federal public service 23 77 196
2019 11 to 20 years in the federal public service 35 65 186
2019 More than 20 years in the federal public service 39 61 72
2018 Less than 3 years in the federal public service 19 81 65
2018 3 to 10 years in the federal public service 28 72 177
2018 11 to 20 years in the federal public service 38 62 182
2018 More than 20 years in the federal public service 33 67 51

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 51 49 79
2020 3 to 10 years in the federal public service 50 50 180
2020 11 to 20 years in the federal public service 55 45 157
2020 More than 20 years in the federal public service 55 45 68
2019 Less than 3 years in the federal public service 55 45 93
2019 3 to 10 years in the federal public service 53 47 196
2019 11 to 20 years in the federal public service 48 52 186
2019 More than 20 years in the federal public service 59 41 72
2018 Less than 3 years in the federal public service 60 40 65
2018 3 to 10 years in the federal public service 47 53 177
2018 11 to 20 years in the federal public service 52 48 182
2018 More than 20 years in the federal public service 49 51 51

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 21 79 79
2020 3 to 10 years in the federal public service 26 74 180
2020 11 to 20 years in the federal public service 40 60 157
2020 More than 20 years in the federal public service 35 65 68
2019 Less than 3 years in the federal public service 25 75 93
2019 3 to 10 years in the federal public service 26 74 196
2019 11 to 20 years in the federal public service 37 63 186
2019 More than 20 years in the federal public service 35 65 72
2018 Less than 3 years in the federal public service 30 70 65
2018 3 to 10 years in the federal public service 31 69 177
2018 11 to 20 years in the federal public service 35 65 182
2018 More than 20 years in the federal public service 22 78 51

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 0 100 186
2019 More than 20 years in the federal public service 0 100 72
2018 Less than 3 years in the federal public service 0 100 65
2018 11 to 20 years in the federal public service 0 100 182

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 8 92 180
2020 11 to 20 years in the federal public service 3 97 157
2019 Less than 3 years in the federal public service 19 81 93
2019 3 to 10 years in the federal public service 10 90 196
2019 11 to 20 years in the federal public service 8 92 186
2019 More than 20 years in the federal public service 7 93 72
2018 3 to 10 years in the federal public service 12 88 177
2018 11 to 20 years in the federal public service 5 95 182

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 10 90 79
2020 3 to 10 years in the federal public service 7 93 180
2020 11 to 20 years in the federal public service 12 88 157
2020 More than 20 years in the federal public service 9 91 68
2019 Less than 3 years in the federal public service 9 91 93
2019 3 to 10 years in the federal public service 5 95 196
2019 11 to 20 years in the federal public service 8 92 186
2019 More than 20 years in the federal public service 11 89 72
2018 3 to 10 years in the federal public service 10 90 177
2018 11 to 20 years in the federal public service 12 88 182

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 41 59 79
2020 3 to 10 years in the federal public service 53 47 180
2020 11 to 20 years in the federal public service 48 52 157
2020 More than 20 years in the federal public service 52 48 68
2019 Less than 3 years in the federal public service 33 67 93
2019 3 to 10 years in the federal public service 52 48 196
2019 11 to 20 years in the federal public service 49 51 186
2019 More than 20 years in the federal public service 53 47 72
2018 Less than 3 years in the federal public service 48 52 65
2018 3 to 10 years in the federal public service 44 56 177
2018 11 to 20 years in the federal public service 52 48 182
2018 More than 20 years in the federal public service 41 59 51

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 24 76 79
2020 3 to 10 years in the federal public service 17 83 180
2020 11 to 20 years in the federal public service 23 77 157
2020 More than 20 years in the federal public service 27 73 68
2019 Less than 3 years in the federal public service 16 84 93
2019 3 to 10 years in the federal public service 20 80 196
2019 11 to 20 years in the federal public service 23 77 186
2019 More than 20 years in the federal public service 25 75 72
2018 Less than 3 years in the federal public service 22 78 65
2018 3 to 10 years in the federal public service 23 77 177
2018 11 to 20 years in the federal public service 21 79 182
2018 More than 20 years in the federal public service 22 78 51

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 13 87 79
2020 3 to 10 years in the federal public service 13 87 180
2020 11 to 20 years in the federal public service 17 83 157
2020 More than 20 years in the federal public service 13 87 68
2019 Less than 3 years in the federal public service 11 89 93
2019 3 to 10 years in the federal public service 17 83 196
2019 11 to 20 years in the federal public service 18 82 186
2019 More than 20 years in the federal public service 14 86 72
2018 Less than 3 years in the federal public service 10 90 65
2018 3 to 10 years in the federal public service 10 90 177
2018 11 to 20 years in the federal public service 16 84 182
2018 More than 20 years in the federal public service 19 81 51

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 52 48 79
2020 3 to 10 years in the federal public service 48 52 180
2020 11 to 20 years in the federal public service 56 44 157
2020 More than 20 years in the federal public service 40 60 68
2019 Less than 3 years in the federal public service 47 53 93
2019 3 to 10 years in the federal public service 49 51 195
2019 11 to 20 years in the federal public service 57 43 186
2019 More than 20 years in the federal public service 61 39 72
2018 Less than 3 years in the federal public service 43 57 66
2018 3 to 10 years in the federal public service 49 51 176
2018 11 to 20 years in the federal public service 59 41 182
2018 More than 20 years in the federal public service 51 49 51

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 20 80 79
2020 3 to 10 years in the federal public service 25 75 180
2020 11 to 20 years in the federal public service 28 72 157
2020 More than 20 years in the federal public service 34 66 68
2019 Less than 3 years in the federal public service 20 80 93
2019 3 to 10 years in the federal public service 24 76 195
2019 11 to 20 years in the federal public service 29 71 186
2019 More than 20 years in the federal public service 35 65 72
2018 Less than 3 years in the federal public service 17 83 66
2018 3 to 10 years in the federal public service 22 78 176
2018 11 to 20 years in the federal public service 26 74 182
2018 More than 20 years in the federal public service 27 73 51

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 4 96 180
2020 11 to 20 years in the federal public service 8 92 157
2019 11 to 20 years in the federal public service 12 88 186
2019 More than 20 years in the federal public service 12 88 72
2018 3 to 10 years in the federal public service 3 97 176
2018 11 to 20 years in the federal public service 6 94 182

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 17 83 79
2020 3 to 10 years in the federal public service 11 89 180
2020 11 to 20 years in the federal public service 16 84 157
2020 More than 20 years in the federal public service 19 81 68
2019 Less than 3 years in the federal public service 11 89 93
2019 3 to 10 years in the federal public service 15 85 195
2019 11 to 20 years in the federal public service 19 81 186
2019 More than 20 years in the federal public service 20 80 72
2018 3 to 10 years in the federal public service 14 86 176
2018 11 to 20 years in the federal public service 22 78 182

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 14 86 79
2020 3 to 10 years in the federal public service 13 87 180
2020 11 to 20 years in the federal public service 10 90 157
2020 More than 20 years in the federal public service 25 75 68
2019 Less than 3 years in the federal public service 10 90 93
2019 3 to 10 years in the federal public service 10 90 195
2019 11 to 20 years in the federal public service 13 87 186
2019 More than 20 years in the federal public service 10 90 72
2018 3 to 10 years in the federal public service 10 90 176
2018 11 to 20 years in the federal public service 11 89 182

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 4 96 180
2020 11 to 20 years in the federal public service 6 94 157
2019 3 to 10 years in the federal public service 3 97 195
2019 11 to 20 years in the federal public service 5 95 186
2018 3 to 10 years in the federal public service 3 97 176
2018 11 to 20 years in the federal public service 3 97 182

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 13 87 79
2020 3 to 10 years in the federal public service 17 83 180
2020 11 to 20 years in the federal public service 13 87 157
2020 More than 20 years in the federal public service 11 89 68
2019 Less than 3 years in the federal public service 12 88 93
2019 3 to 10 years in the federal public service 12 88 195
2019 11 to 20 years in the federal public service 11 89 186
2019 More than 20 years in the federal public service 8 92 72
2018 Less than 3 years in the federal public service 19 81 66
2018 3 to 10 years in the federal public service 8 92 176
2018 11 to 20 years in the federal public service 12 88 182
2018 More than 20 years in the federal public service 11 89 51

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 8 92 79
2020 3 to 10 years in the federal public service 6 94 180
2020 11 to 20 years in the federal public service 17 83 157
2020 More than 20 years in the federal public service 12 88 68
2019 3 to 10 years in the federal public service 11 89 195
2019 11 to 20 years in the federal public service 10 90 186
2018 Less than 3 years in the federal public service 11 89 66
2018 3 to 10 years in the federal public service 10 90 176
2018 11 to 20 years in the federal public service 11 89 182
2018 More than 20 years in the federal public service 10 90 51

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 26 74 79
2020 3 to 10 years in the federal public service 31 69 180
2020 11 to 20 years in the federal public service 24 76 157
2020 More than 20 years in the federal public service 31 69 68
2019 Less than 3 years in the federal public service 35 65 93
2019 3 to 10 years in the federal public service 31 69 195
2019 11 to 20 years in the federal public service 28 72 186
2019 More than 20 years in the federal public service 22 78 72
2018 Less than 3 years in the federal public service 38 62 66
2018 3 to 10 years in the federal public service 32 68 176
2018 11 to 20 years in the federal public service 26 74 182
2018 More than 20 years in the federal public service 27 73 51

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 13 87 172
2020 11 to 20 years in the federal public service 12 88 147
2019 3 to 10 years in the federal public service 11 89 188
2019 11 to 20 years in the federal public service 7 93 177
2018 Less than 3 years in the federal public service 14 86 63
2018 3 to 10 years in the federal public service 9 91 170
2018 11 to 20 years in the federal public service 14 86 176
2018 More than 20 years in the federal public service 16 84 47

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 31 69 172
2020 11 to 20 years in the federal public service 18 82 147
2019 3 to 10 years in the federal public service 22 78 188
2019 11 to 20 years in the federal public service 12 88 177
2018 Less than 3 years in the federal public service 35 65 63
2018 3 to 10 years in the federal public service 22 78 170
2018 11 to 20 years in the federal public service 10 90 176
2018 More than 20 years in the federal public service 11 89 47

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 10 90 172
2020 11 to 20 years in the federal public service 9 91 147
2019 3 to 10 years in the federal public service 10 90 188
2019 11 to 20 years in the federal public service 3 97 177
2018 3 to 10 years in the federal public service 14 86 170
2018 11 to 20 years in the federal public service 8 92 176

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 8 92 172
2020 11 to 20 years in the federal public service 5 95 147
2019 3 to 10 years in the federal public service 7 93 188
2019 11 to 20 years in the federal public service 5 95 177
2018 3 to 10 years in the federal public service 7 93 170
2018 11 to 20 years in the federal public service 7 93 176

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 12 88 172
2020 11 to 20 years in the federal public service 11 89 147
2019 3 to 10 years in the federal public service 10 90 188
2019 11 to 20 years in the federal public service 8 92 177
2018 3 to 10 years in the federal public service 10 90 170
2018 11 to 20 years in the federal public service 7 93 176

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 10 90 172
2020 11 to 20 years in the federal public service 12 88 147
2019 3 to 10 years in the federal public service 10 90 188
2019 11 to 20 years in the federal public service 12 88 177
2018 Less than 3 years in the federal public service 17 83 63
2018 3 to 10 years in the federal public service 14 86 170
2018 11 to 20 years in the federal public service 10 90 176
2018 More than 20 years in the federal public service 20 80 47

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 13 87 172
2020 11 to 20 years in the federal public service 11 89 147
2019 3 to 10 years in the federal public service 14 86 188
2019 11 to 20 years in the federal public service 12 88 177
2018 Less than 3 years in the federal public service 9 91 63
2018 3 to 10 years in the federal public service 14 86 170
2018 11 to 20 years in the federal public service 9 91 176
2018 More than 20 years in the federal public service 10 90 47

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 19 81 172
2020 11 to 20 years in the federal public service 12 88 147
2019 3 to 10 years in the federal public service 14 86 188
2019 11 to 20 years in the federal public service 11 89 177
2018 3 to 10 years in the federal public service 13 87 170
2018 11 to 20 years in the federal public service 11 89 176

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 16 84 172
2020 11 to 20 years in the federal public service 19 81 147
2019 3 to 10 years in the federal public service 15 85 188
2019 11 to 20 years in the federal public service 14 86 177
2018 3 to 10 years in the federal public service 12 88 170
2018 11 to 20 years in the federal public service 13 87 176

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 32 68 172
2020 11 to 20 years in the federal public service 29 71 147
2019 3 to 10 years in the federal public service 33 67 188
2019 11 to 20 years in the federal public service 32 68 177
2018 Less than 3 years in the federal public service 29 71 63
2018 3 to 10 years in the federal public service 29 71 170
2018 11 to 20 years in the federal public service 32 68 176
2018 More than 20 years in the federal public service 21 79 47

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 11 89 172
2020 11 to 20 years in the federal public service 5 95 147
2019 3 to 10 years in the federal public service 11 89 188
2019 11 to 20 years in the federal public service 7 93 177
2018 3 to 10 years in the federal public service 7 93 170
2018 11 to 20 years in the federal public service 13 87 176

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 50 50 172
2020 11 to 20 years in the federal public service 45 55 147
2019 3 to 10 years in the federal public service 49 51 188
2019 11 to 20 years in the federal public service 49 51 177
2018 Less than 3 years in the federal public service 56 44 63
2018 3 to 10 years in the federal public service 41 59 170
2018 11 to 20 years in the federal public service 57 43 176
2018 More than 20 years in the federal public service 50 50 47

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 3 97 177
2018 11 to 20 years in the federal public service 3 97 176

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 50 50 172
2020 11 to 20 years in the federal public service 51 49 147
2019 3 to 10 years in the federal public service 54 46 188
2019 11 to 20 years in the federal public service 53 47 177
2018 Less than 3 years in the federal public service 46 54 63
2018 3 to 10 years in the federal public service 48 52 170
2018 11 to 20 years in the federal public service 58 42 176
2018 More than 20 years in the federal public service 58 42 47

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 4 96 172
2020 11 to 20 years in the federal public service 5 95 147
2019 11 to 20 years in the federal public service 5 95 177
2018 11 to 20 years in the federal public service 4 96 176

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 7 93 172
2020 11 to 20 years in the federal public service 17 83 147
2019 3 to 10 years in the federal public service 11 89 188
2019 11 to 20 years in the federal public service 14 86 177
2018 Less than 3 years in the federal public service 13 87 63
2018 3 to 10 years in the federal public service 10 90 170
2018 11 to 20 years in the federal public service 11 89 176
2018 More than 20 years in the federal public service 19 81 47

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 33 9 11 3 1 32 11 73 8 1216
2020 3 to 10 years in the federal public service 22 16 17 4 4 28 9 60 14 1952
2020 11 to 20 years in the federal public service 16 17 19 6 4 31 7 53 17 1751
2020 More than 20 years in the federal public service 18 21 17 7 4 28 4 58 17 610
2019 Less than 3 years in the federal public service 26 13 15 3 2 29 13 65 9 1425
2019 3 to 10 years in the federal public service 20 14 19 7 5 26 9 53 18 1898
2019 11 to 20 years in the federal public service 16 16 21 6 7 27 6 48 20 1517
2019 More than 20 years in the federal public service 19 18 22 7 5 23 6 52 17 524
2018 Less than 3 years in the federal public service 25 12 16 2 2 31 11 65 8 945
2018 3 to 10 years in the federal public service 17 17 22 6 5 26 6 51 16 1535
2018 11 to 20 years in the federal public service 14 18 23 6 8 26 5 47 20 1268
2018 More than 20 years in the federal public service 21 19 25 5 4 22 3 54 13 445
2017 Less than 3 years in the federal public service 27 12 13 3 1 30 14 70 7 855
2017 3 to 10 years in the federal public service 17 17 19 5 5 26 10 53 16 1819
2017 11 to 20 years in the federal public service 15 19 22 6 6 24 8 50 18 1351
2017 More than 20 years in the federal public service 18 25 17 7 7 23 4 60 18 535
2014 Less than 3 years in the federal public service 28 13 12 3 2 29 13 71 8 805
2014 3 to 10 years in the federal public service 17 15 19 5 5 29 11 53 17 1940
2014 11 to 20 years in the federal public service 17 17 20 8 6 26 6 50 20 1245
2014 More than 20 years in the federal public service 18 22 19 6 7 22 5 56 18 750

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 20 11 2 1 15 2 83 4 1219
2020 3 to 10 years in the federal public service 36 26 17 5 3 11 1 72 10 1951
2020 11 to 20 years in the federal public service 32 32 18 6 3 10 1 71 10 1754
2020 More than 20 years in the federal public service 35 34 16 5 3 7 0 75 8 612
2019 Less than 3 years in the federal public service 44 23 12 3 2 14 2 80 5 1423
2019 3 to 10 years in the federal public service 35 25 18 6 4 11 1 69 11 1898
2019 11 to 20 years in the federal public service 29 30 18 6 5 10 1 66 13 1516
2019 More than 20 years in the federal public service 34 28 17 7 3 10 1 69 11 522
2018 Less than 3 years in the federal public service 40 24 14 3 2 16 2 78 5 946
2018 3 to 10 years in the federal public service 31 29 20 6 4 11 1 67 11 1535
2018 11 to 20 years in the federal public service 25 33 19 7 6 10 1 65 14 1266
2018 More than 20 years in the federal public service 35 32 15 4 4 10 0 74 9 444
2017 Less than 3 years in the federal public service 43 23 11 2 1 16 4 83 4 855
2017 3 to 10 years in the federal public service 29 28 20 5 4 12 2 66 11 1816
2017 11 to 20 years in the federal public service 26 31 22 5 4 11 1 64 11 1351
2017 More than 20 years in the federal public service 30 34 15 6 5 8 1 71 12 535
2014 Less than 3 years in the federal public service 45 20 12 4 1 16 2 80 6 804
2014 3 to 10 years in the federal public service 28 27 19 5 3 16 2 68 10 1939
2014 11 to 20 years in the federal public service 26 27 20 7 5 14 1 63 13 1245
2014 More than 20 years in the federal public service 31 31 17 5 5 10 1 70 11 750
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 4 96 1215
2020 3 to 10 years in the federal public service 10 90 1953
2020 11 to 20 years in the federal public service 7 93 1749
2020 More than 20 years in the federal public service 8 92 614
2019 Less than 3 years in the federal public service 5 95 1423
2019 3 to 10 years in the federal public service 8 92 1893
2019 11 to 20 years in the federal public service 8 92 1512
2019 More than 20 years in the federal public service 7 93 521
2018 Less than 3 years in the federal public service 4 96 950
2018 3 to 10 years in the federal public service 7 93 1534
2018 11 to 20 years in the federal public service 8 92 1267
2018 More than 20 years in the federal public service 7 93 442

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 30 70 51
2020 3 to 10 years in the federal public service 35 65 186
2020 11 to 20 years in the federal public service 44 56 115
2020 More than 20 years in the federal public service 27 73 48
2019 Less than 3 years in the federal public service 43 57 70
2019 3 to 10 years in the federal public service 37 63 150
2019 11 to 20 years in the federal public service 32 68 122
2019 More than 20 years in the federal public service 33 67 37
2018 Less than 3 years in the federal public service 53 47 39
2018 3 to 10 years in the federal public service 35 65 111
2018 11 to 20 years in the federal public service 33 67 95
2018 More than 20 years in the federal public service 28 72 29

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 67 33 51
2020 3 to 10 years in the federal public service 75 25 186
2020 11 to 20 years in the federal public service 78 22 115
2020 More than 20 years in the federal public service 85 15 48
2019 Less than 3 years in the federal public service 65 35 70
2019 3 to 10 years in the federal public service 74 26 150
2019 11 to 20 years in the federal public service 85 15 122
2019 More than 20 years in the federal public service 83 17 37
2018 3 to 10 years in the federal public service 75 25 111
2018 11 to 20 years in the federal public service 87 13 95

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 11 to 20 years in the federal public service 6 94 115
2020 More than 20 years in the federal public service 10 90 48
2019 Less than 3 years in the federal public service 7 93 70
2019 3 to 10 years in the federal public service 5 95 150

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 51
2020 3 to 10 years in the federal public service 0 100 186
2020 11 to 20 years in the federal public service 0 100 115
2020 More than 20 years in the federal public service 0 100 48
2019 3 to 10 years in the federal public service 0 100 150
2019 11 to 20 years in the federal public service 0 100 122
2018 Less than 3 years in the federal public service 0 100 39
2018 3 to 10 years in the federal public service 0 100 111
2018 11 to 20 years in the federal public service 0 100 95
2018 More than 20 years in the federal public service 0 100 29

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 6 94 186
2019 3 to 10 years in the federal public service 5 95 150
2019 11 to 20 years in the federal public service 5 95 122
2018 3 to 10 years in the federal public service 8 92 111
2018 More than 20 years in the federal public service 0 100 29

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 5 95 186
2020 11 to 20 years in the federal public service 9 91 115
2019 3 to 10 years in the federal public service 7 93 150
2019 11 to 20 years in the federal public service 5 95 122
2018 11 to 20 years in the federal public service 5 95 95

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 9 91 186
2020 11 to 20 years in the federal public service 7 93 115
2019 3 to 10 years in the federal public service 6 94 150
2019 11 to 20 years in the federal public service 8 92 122
2018 3 to 10 years in the federal public service 7 93 111
2018 11 to 20 years in the federal public service 8 92 95

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 42 58 51
2020 3 to 10 years in the federal public service 46 54 186
2020 11 to 20 years in the federal public service 34 66 115
2020 More than 20 years in the federal public service 30 70 48
2019 Less than 3 years in the federal public service 42 58 70
2019 3 to 10 years in the federal public service 36 64 150
2019 11 to 20 years in the federal public service 21 79 122
2019 More than 20 years in the federal public service 16 84 37
2018 Less than 3 years in the federal public service 37 63 39
2018 3 to 10 years in the federal public service 28 72 110
2018 11 to 20 years in the federal public service 22 78 96
2018 More than 20 years in the federal public service 18 82 29

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 24 76 51
2020 3 to 10 years in the federal public service 25 75 186
2020 11 to 20 years in the federal public service 25 75 115
2020 More than 20 years in the federal public service 30 70 48
2019 Less than 3 years in the federal public service 37 63 70
2019 3 to 10 years in the federal public service 29 71 150
2019 11 to 20 years in the federal public service 21 79 122
2019 More than 20 years in the federal public service 21 79 37
2018 Less than 3 years in the federal public service 28 72 39
2018 3 to 10 years in the federal public service 21 79 110
2018 11 to 20 years in the federal public service 20 80 96
2018 More than 20 years in the federal public service 26 74 29

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 28 72 51
2020 3 to 10 years in the federal public service 22 78 186
2020 11 to 20 years in the federal public service 19 81 115
2020 More than 20 years in the federal public service 15 85 48
2019 3 to 10 years in the federal public service 21 79 150
2019 11 to 20 years in the federal public service 15 85 122
2018 3 to 10 years in the federal public service 16 84 110
2018 11 to 20 years in the federal public service 14 86 96

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 5 95 186
2020 11 to 20 years in the federal public service 8 92 115
2019 3 to 10 years in the federal public service 8 92 150
2019 11 to 20 years in the federal public service 6 94 122
2018 3 to 10 years in the federal public service 7 93 110
2018 More than 20 years in the federal public service 0 100 29

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 14 86 51
2020 3 to 10 years in the federal public service 26 74 186
2020 11 to 20 years in the federal public service 21 79 115
2020 More than 20 years in the federal public service 41 59 48
2019 Less than 3 years in the federal public service 33 67 70
2019 3 to 10 years in the federal public service 22 78 150
2019 11 to 20 years in the federal public service 28 72 122
2019 More than 20 years in the federal public service 40 60 37
2018 Less than 3 years in the federal public service 27 73 39
2018 3 to 10 years in the federal public service 15 85 110
2018 11 to 20 years in the federal public service 25 75 96
2018 More than 20 years in the federal public service 52 48 29

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 15 85 51
2020 3 to 10 years in the federal public service 21 79 186
2020 11 to 20 years in the federal public service 23 77 115
2020 More than 20 years in the federal public service 21 79 48
2019 Less than 3 years in the federal public service 26 74 70
2019 3 to 10 years in the federal public service 24 76 150
2019 11 to 20 years in the federal public service 17 83 122
2019 More than 20 years in the federal public service 21 79 37
2018 Less than 3 years in the federal public service 22 78 39
2018 3 to 10 years in the federal public service 23 77 110
2018 11 to 20 years in the federal public service 13 87 96
2018 More than 20 years in the federal public service 15 85 29

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 3 97 186
2019 3 to 10 years in the federal public service 4 96 150
2019 11 to 20 years in the federal public service 4 96 122
2018 11 to 20 years in the federal public service 5 95 96
2018 More than 20 years in the federal public service 0 100 29

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 More than 20 years in the federal public service 0 100 48
2018 More than 20 years in the federal public service 0 100 29

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 11 89 186
2020 11 to 20 years in the federal public service 10 90 115
2019 3 to 10 years in the federal public service 6 94 150
2019 11 to 20 years in the federal public service 11 89 122
2018 3 to 10 years in the federal public service 9 91 110
2018 11 to 20 years in the federal public service 14 86 96

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 15 85 51
2020 3 to 10 years in the federal public service 19 81 186
2020 11 to 20 years in the federal public service 28 72 115
2020 More than 20 years in the federal public service 11 89 48
2019 3 to 10 years in the federal public service 16 84 150
2019 11 to 20 years in the federal public service 24 76 122
2018 3 to 10 years in the federal public service 10 90 110
2018 11 to 20 years in the federal public service 26 74 96

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 51
2020 More than 20 years in the federal public service 0 100 48
2019 3 to 10 years in the federal public service 0 100 150
2019 11 to 20 years in the federal public service 0 100 122
2018 Less than 3 years in the federal public service 0 100 39
2018 More than 20 years in the federal public service 0 100 29

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 9 91 186
2020 11 to 20 years in the federal public service 10 90 115
2019 Less than 3 years in the federal public service 8 92 70
2019 3 to 10 years in the federal public service 10 90 150
2019 11 to 20 years in the federal public service 21 79 122
2019 More than 20 years in the federal public service 41 59 37
2018 3 to 10 years in the federal public service 14 86 110
2018 11 to 20 years in the federal public service 18 82 96

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 0 100 51
2020 3 to 10 years in the federal public service 0 100 186
2020 11 to 20 years in the federal public service 0 100 115
2020 More than 20 years in the federal public service 0 100 48
2019 Less than 3 years in the federal public service 0 100 70
2019 3 to 10 years in the federal public service 0 100 150
2018 Less than 3 years in the federal public service 0 100 39
2018 3 to 10 years in the federal public service 0 100 110
2018 11 to 20 years in the federal public service 0 100 96
2018 More than 20 years in the federal public service 0 100 29

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 22 78 51
2020 3 to 10 years in the federal public service 17 83 186
2020 11 to 20 years in the federal public service 20 80 115
2020 More than 20 years in the federal public service 15 85 48
2019 Less than 3 years in the federal public service 13 87 70
2019 3 to 10 years in the federal public service 17 83 150
2019 11 to 20 years in the federal public service 20 80 122
2019 More than 20 years in the federal public service 19 81 37
2018 Less than 3 years in the federal public service 22 78 39
2018 3 to 10 years in the federal public service 23 77 110
2018 11 to 20 years in the federal public service 18 82 96
2018 More than 20 years in the federal public service 22 78 29

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 20 80 51
2020 3 to 10 years in the federal public service 26 74 186
2020 11 to 20 years in the federal public service 28 72 115
2020 More than 20 years in the federal public service 25 75 48
2019 Less than 3 years in the federal public service 20 80 70
2019 3 to 10 years in the federal public service 25 75 149
2019 11 to 20 years in the federal public service 34 66 121
2019 More than 20 years in the federal public service 41 59 35
2018 Less than 3 years in the federal public service 28 72 39
2018 3 to 10 years in the federal public service 27 73 111
2018 11 to 20 years in the federal public service 31 69 96
2018 More than 20 years in the federal public service 32 68 29

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 12 88 186
2020 11 to 20 years in the federal public service 14 86 115
2019 3 to 10 years in the federal public service 12 88 149
2019 11 to 20 years in the federal public service 12 88 121
2018 3 to 10 years in the federal public service 9 91 111
2018 11 to 20 years in the federal public service 19 81 96

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 3 97 186
2019 11 to 20 years in the federal public service 7 93 121
2018 Less than 3 years in the federal public service 0 100 39

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 10 90 186
2020 11 to 20 years in the federal public service 14 86 115
2019 3 to 10 years in the federal public service 10 90 149
2019 11 to 20 years in the federal public service 20 80 121
2018 3 to 10 years in the federal public service 15 85 111
2018 11 to 20 years in the federal public service 18 82 96

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 3 97 186
2020 11 to 20 years in the federal public service 6 94 115
2019 3 to 10 years in the federal public service 5 95 149
2019 11 to 20 years in the federal public service 7 93 121
2018 3 to 10 years in the federal public service 6 94 111
2018 11 to 20 years in the federal public service 7 93 96

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 4 96 186
2020 11 to 20 years in the federal public service 5 95 115
2019 3 to 10 years in the federal public service 3 97 149
2019 11 to 20 years in the federal public service 6 94 121

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 9 91 186
2020 11 to 20 years in the federal public service 11 89 115
2019 3 to 10 years in the federal public service 10 90 149
2019 11 to 20 years in the federal public service 12 88 121
2018 3 to 10 years in the federal public service 6 94 111
2018 11 to 20 years in the federal public service 5 95 96

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 10 90 51
2020 3 to 10 years in the federal public service 6 94 186
2020 11 to 20 years in the federal public service 11 89 115
2020 More than 20 years in the federal public service 13 87 48
2019 3 to 10 years in the federal public service 7 93 149
2019 11 to 20 years in the federal public service 8 92 121
2018 3 to 10 years in the federal public service 9 91 111
2018 11 to 20 years in the federal public service 6 94 96

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 51 49 51
2020 3 to 10 years in the federal public service 57 43 186
2020 11 to 20 years in the federal public service 49 51 115
2020 More than 20 years in the federal public service 39 61 48
2019 Less than 3 years in the federal public service 64 36 70
2019 3 to 10 years in the federal public service 55 45 149
2019 11 to 20 years in the federal public service 43 57 121
2019 More than 20 years in the federal public service 34 66 35
2018 Less than 3 years in the federal public service 42 58 39
2018 3 to 10 years in the federal public service 53 47 111
2018 11 to 20 years in the federal public service 58 42 96
2018 More than 20 years in the federal public service 46 54 29

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 4 96 178
2019 3 to 10 years in the federal public service 5 95 134
2019 11 to 20 years in the federal public service 7 93 107
2018 Less than 3 years in the federal public service 13 87 37
2018 3 to 10 years in the federal public service 7 93 107

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 19 81 178
2020 11 to 20 years in the federal public service 14 86 109
2019 3 to 10 years in the federal public service 20 80 134
2019 11 to 20 years in the federal public service 5 95 107
2018 3 to 10 years in the federal public service 18 82 107
2018 11 to 20 years in the federal public service 10 90 93

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 5 95 178
2019 3 to 10 years in the federal public service 4 96 134
2019 11 to 20 years in the federal public service 5 95 107
2018 Less than 3 years in the federal public service 13 87 37

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 4 96 134

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 0 100 178
2019 11 to 20 years in the federal public service 5 95 107
2018 11 to 20 years in the federal public service 0 100 93
2018 More than 20 years in the federal public service 0 100 27

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 4 96 178
2020 11 to 20 years in the federal public service 8 92 109
2019 3 to 10 years in the federal public service 9 91 134
2019 11 to 20 years in the federal public service 8 92 107
2018 3 to 10 years in the federal public service 8 92 107

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 9 91 178
2020 11 to 20 years in the federal public service 5 95 109
2019 3 to 10 years in the federal public service 13 87 134
2019 11 to 20 years in the federal public service 5 95 107
2018 3 to 10 years in the federal public service 9 91 107
2018 11 to 20 years in the federal public service 9 91 93

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 20 80 178
2020 11 to 20 years in the federal public service 13 87 109
2019 3 to 10 years in the federal public service 19 81 134
2019 11 to 20 years in the federal public service 7 93 107
2018 3 to 10 years in the federal public service 11 89 107
2018 11 to 20 years in the federal public service 11 89 93

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 10 90 178
2020 11 to 20 years in the federal public service 14 86 109
2019 3 to 10 years in the federal public service 13 87 134
2019 11 to 20 years in the federal public service 10 90 107
2018 3 to 10 years in the federal public service 9 91 107
2018 11 to 20 years in the federal public service 16 84 93

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 24 76 178
2020 11 to 20 years in the federal public service 30 70 109
2019 3 to 10 years in the federal public service 27 73 134
2019 11 to 20 years in the federal public service 24 76 107
2018 Less than 3 years in the federal public service 29 71 37
2018 3 to 10 years in the federal public service 19 81 107
2018 11 to 20 years in the federal public service 31 69 93
2018 More than 20 years in the federal public service 22 78 27

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 9 91 178
2019 3 to 10 years in the federal public service 15 85 134
2019 11 to 20 years in the federal public service 9 91 107
2018 3 to 10 years in the federal public service 6 94 107
2018 11 to 20 years in the federal public service 12 88 93

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 43 57 178
2020 11 to 20 years in the federal public service 45 55 109
2019 3 to 10 years in the federal public service 49 51 134
2019 11 to 20 years in the federal public service 51 49 107
2018 Less than 3 years in the federal public service 52 48 37
2018 3 to 10 years in the federal public service 41 59 107
2018 11 to 20 years in the federal public service 67 33 93
2018 More than 20 years in the federal public service 40 60 27

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 0 100 37
2018 More than 20 years in the federal public service 0 100 27

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 63 37 178
2020 11 to 20 years in the federal public service 63 37 109
2019 3 to 10 years in the federal public service 61 39 134
2019 11 to 20 years in the federal public service 54 46 107
2018 Less than 3 years in the federal public service 52 48 37
2018 3 to 10 years in the federal public service 57 43 107
2018 11 to 20 years in the federal public service 65 35 93
2018 More than 20 years in the federal public service 62 38 27

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 3 97 178
2020 11 to 20 years in the federal public service 6 94 109
2019 11 to 20 years in the federal public service 6 94 107

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 3 to 10 years in the federal public service 10 90 178
2020 11 to 20 years in the federal public service 18 82 109
2019 3 to 10 years in the federal public service 5 95 134
2019 11 to 20 years in the federal public service 10 90 107
2018 Less than 3 years in the federal public service 17 83 37
2018 3 to 10 years in the federal public service 15 85 107
2018 11 to 20 years in the federal public service 9 91 93
2018 More than 20 years in the federal public service 22 78 27

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 34 12 11 2 2 31 8 76 6 1217
2020 3 to 10 years in the federal public service 22 17 16 3 5 30 6 62 13 1948
2020 11 to 20 years in the federal public service 18 18 21 4 3 32 5 56 11 1747
2020 More than 20 years in the federal public service 20 21 20 3 3 30 4 61 9 613
2019 Less than 3 years in the federal public service 29 13 15 2 1 29 11 70 5 1424
2019 3 to 10 years in the federal public service 22 13 20 4 3 29 9 56 12 1892
2019 11 to 20 years in the federal public service 19 15 22 4 4 31 6 54 13 1515
2019 More than 20 years in the federal public service 20 19 25 4 3 24 5 55 10 520
2018 Less than 3 years in the federal public service 28 13 15 2 1 31 9 69 6 948
2018 3 to 10 years in the federal public service 19 17 22 4 3 29 5 56 9 1535
2018 11 to 20 years in the federal public service 15 19 23 4 4 31 5 53 12 1269
2018 More than 20 years in the federal public service 21 19 25 3 3 25 3 57 8 439
2017 Less than 3 years in the federal public service 28 14 11 1 1 33 12 75 4 854
2017 3 to 10 years in the federal public service 19 17 19 3 3 31 9 59 9 1819
2017 11 to 20 years in the federal public service 16 18 21 3 3 32 7 55 10 1350
2017 More than 20 years in the federal public service 21 24 19 3 3 27 4 64 8 535
2014 Less than 3 years in the federal public service 29 11 12 2 1 32 14 73 5 803
2014 3 to 10 years in the federal public service 19 15 17 3 2 35 10 60 9 1938
2014 11 to 20 years in the federal public service 18 15 21 4 3 33 6 54 10 1241
2014 More than 20 years in the federal public service 22 20 20 2 2 28 5 63 7 749

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 22 10 2 1 13 2 85 4 1219
2020 3 to 10 years in the federal public service 37 29 16 4 4 10 1 73 9 1952
2020 11 to 20 years in the federal public service 34 32 18 5 2 9 1 73 8 1754
2020 More than 20 years in the federal public service 37 34 14 5 2 7 1 77 8 610
2019 Less than 3 years in the federal public service 47 22 11 2 1 14 2 82 4 1424
2019 3 to 10 years in the federal public service 37 23 18 5 3 13 1 70 9 1891
2019 11 to 20 years in the federal public service 33 28 19 3 4 12 1 70 8 1514
2019 More than 20 years in the federal public service 37 27 18 4 2 10 1 73 7 524
2018 Less than 3 years in the federal public service 45 24 12 2 1 13 2 82 4 950
2018 3 to 10 years in the federal public service 32 29 18 4 3 12 1 71 8 1535
2018 11 to 20 years in the federal public service 29 32 20 4 3 11 1 68 9 1270
2018 More than 20 years in the federal public service 37 29 17 3 3 10 1 74 8 439
2017 Less than 3 years in the federal public service 46 23 9 1 1 16 4 85 3 854
2017 3 to 10 years in the federal public service 32 29 17 3 3 14 2 72 7 1814
2017 11 to 20 years in the federal public service 30 32 19 2 3 13 1 72 6 1350
2017 More than 20 years in the federal public service 36 34 15 2 2 8 2 78 5 533
2014 Less than 3 years in the federal public service 49 18 11 2 1 16 3 83 4 802
2014 3 to 10 years in the federal public service 32 28 15 3 2 18 2 75 6 1938
2014 11 to 20 years in the federal public service 28 28 21 3 2 17 1 68 6 1243
2014 More than 20 years in the federal public service 36 27 17 3 3 13 2 74 6 749

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 5 10 29 10 28 5 14 18 47 21
2020 3 to 10 years in the federal public service 1 7 25 17 36 13 0 10 61 84
2020 11 to 20 years in the federal public service 0 0 33 22 29 15 0 0 61 39
2020 More than 20 years in the federal public service 6 7 15 14 58 0 0 13 72 14
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 19 15 9 11 0 2 64 21 1220
2020 3 to 10 years in the federal public service 34 21 17 11 15 0 2 56 27 1955
2020 11 to 20 years in the federal public service 33 22 19 12 12 0 2 57 24 1753
2020 More than 20 years in the federal public service 29 27 20 11 12 0 1 57 24 612

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 40 28 19 7 5 1 1 69 12 1216
2020 3 to 10 years in the federal public service 26 27 22 13 11 0 1 54 24 1950
2020 11 to 20 years in the federal public service 26 29 22 12 10 0 1 56 22 1747
2020 More than 20 years in the federal public service 31 31 19 11 7 0 0 63 18 610
2019 Less than 3 years in the federal public service 27 31 19 11 10 0 1 59 21 1424
2019 3 to 10 years in the federal public service 16 24 23 15 20 0 1 41 35 1897
2019 11 to 20 years in the federal public service 16 26 24 15 17 0 1 42 33 1518
2019 More than 20 years in the federal public service 25 24 21 15 14 0 2 50 29 525
2018 Less than 3 years in the federal public service 22 23 23 15 16 0 2 45 31 950
2018 3 to 10 years in the federal public service 11 20 25 18 25 0 2 31 43 1536
2018 11 to 20 years in the federal public service 13 24 25 16 22 0 1 37 38 1274
2018 More than 20 years in the federal public service 20 24 25 12 18 0 1 44 30 442
2017 Less than 3 years in the federal public service 18 20 19 18 23 1 2 39 42 856
2017 3 to 10 years in the federal public service 11 17 21 18 31 0 1 28 50 1822
2017 11 to 20 years in the federal public service 15 21 20 18 23 0 2 37 42 1353
2017 More than 20 years in the federal public service 17 22 22 15 21 0 2 40 38 532

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 34 28 23 10 4 0 1 63 14 1216
2020 3 to 10 years in the federal public service 22 26 24 16 11 0 1 48 27 1954
2020 11 to 20 years in the federal public service 13 24 27 19 17 0 0 37 35 1750
2020 More than 20 years in the federal public service 16 25 27 17 14 0 0 41 31 614
2019 Less than 3 years in the federal public service 36 31 19 9 5 0 1 67 14 1421
2019 3 to 10 years in the federal public service 24 27 26 14 8 1 0 52 22 1899
2019 11 to 20 years in the federal public service 16 24 29 17 14 0 0 40 31 1518
2019 More than 20 years in the federal public service 19 21 27 21 11 0 1 41 32 520
2018 Less than 3 years in the federal public service 31 29 25 10 4 0 1 61 14 951
2018 3 to 10 years in the federal public service 18 26 28 17 10 0 1 45 27 1534
2018 11 to 20 years in the federal public service 12 25 29 20 13 0 1 37 34 1272
2018 More than 20 years in the federal public service 16 23 28 20 13 0 0 39 33 445
2017 Less than 3 years in the federal public service 32 33 22 8 4 0 1 65 13 858
2017 3 to 10 years in the federal public service 20 26 29 16 9 0 1 46 25 1823
2017 11 to 20 years in the federal public service 13 24 30 20 12 0 1 37 32 1352
2017 More than 20 years in the federal public service 13 27 28 18 13 0 1 41 31 534

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 23 16 6 3 1 3 74 9 1217
2020 3 to 10 years in the federal public service 30 27 21 11 8 0 2 59 20 1951
2020 11 to 20 years in the federal public service 18 27 24 17 13 0 1 45 30 1742
2020 More than 20 years in the federal public service 20 26 25 15 14 0 1 46 29 609
2019 Less than 3 years in the federal public service 49 26 13 5 3 1 3 78 8 1419
2019 3 to 10 years in the federal public service 31 29 21 10 6 1 2 62 16 1889
2019 11 to 20 years in the federal public service 19 28 26 15 10 0 1 48 25 1511
2019 More than 20 years in the federal public service 21 26 25 17 9 0 2 48 26 516
2018 Less than 3 years in the federal public service 43 23 18 7 4 1 4 70 11 948
2018 3 to 10 years in the federal public service 25 28 24 12 7 0 2 55 20 1529
2018 11 to 20 years in the federal public service 14 29 28 17 11 0 2 43 28 1261
2018 More than 20 years in the federal public service 15 28 26 17 12 0 1 44 30 444
2017 Less than 3 years in the federal public service 42 28 16 6 3 1 4 73 10 850
2017 3 to 10 years in the federal public service 26 30 21 13 7 1 3 57 20 1820
2017 11 to 20 years in the federal public service 16 29 27 17 10 0 2 46 27 1348
2017 More than 20 years in the federal public service 15 30 24 17 12 0 2 46 29 533

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 24 16 8 6 2 3 69 14 1215
2020 3 to 10 years in the federal public service 29 25 20 13 11 2 1 55 24 1949
2020 11 to 20 years in the federal public service 19 26 23 17 13 1 1 46 30 1745
2020 More than 20 years in the federal public service 23 24 24 13 14 2 1 48 28 611
2019 Less than 3 years in the federal public service 40 25 17 10 7 1 1 65 17 1420
2019 3 to 10 years in the federal public service 28 24 21 14 10 1 1 53 25 1891
2019 11 to 20 years in the federal public service 18 25 26 15 14 1 1 44 29 1511
2019 More than 20 years in the federal public service 18 24 25 19 12 0 2 42 32 522
2018 Less than 3 years in the federal public service 38 22 19 10 6 2 2 63 17 947
2018 3 to 10 years in the federal public service 24 24 23 16 11 1 1 49 27 1531
2018 11 to 20 years in the federal public service 15 23 27 18 15 1 1 39 34 1263
2018 More than 20 years in the federal public service 16 22 27 19 15 0 1 39 34 443
2017 Less than 3 years in the federal public service 35 25 19 9 6 2 3 63 16 854
2017 3 to 10 years in the federal public service 22 25 23 16 11 1 3 49 28 1820
2017 11 to 20 years in the federal public service 17 25 25 18 13 1 2 43 32 1351
2017 More than 20 years in the federal public service 16 29 23 16 13 1 1 46 30 532

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 65 18 9 3 2 1 4 86 5 1215
2020 3 to 10 years in the federal public service 50 23 12 6 5 0 5 77 11 1947
2020 11 to 20 years in the federal public service 37 25 16 10 8 0 4 64 19 1741
2020 More than 20 years in the federal public service 41 22 15 10 7 0 4 66 18 605
2019 Less than 3 years in the federal public service 66 18 6 3 2 1 5 89 4 1420
2019 3 to 10 years in the federal public service 56 20 12 4 3 1 5 80 7 1887
2019 11 to 20 years in the federal public service 42 26 15 7 4 0 5 72 12 1509
2019 More than 20 years in the federal public service 40 23 17 7 5 0 7 69 13 520
2018 Less than 3 years in the federal public service 63 18 10 3 2 1 4 85 5 943
2018 3 to 10 years in the federal public service 48 24 14 5 4 1 5 76 9 1527
2018 11 to 20 years in the federal public service 39 28 16 7 6 0 5 70 13 1264
2018 More than 20 years in the federal public service 39 23 16 8 6 0 7 67 15 444
2017 Less than 3 years in the federal public service 62 18 7 3 1 2 8 88 4 856
2017 3 to 10 years in the federal public service 48 23 14 5 3 1 8 77 8 1818
2017 11 to 20 years in the federal public service 38 29 15 7 4 0 7 72 12 1352
2017 More than 20 years in the federal public service 37 25 17 8 5 0 8 68 14 532

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 26 18 8 6 0 0 69 14 1215
2020 3 to 10 years in the federal public service 30 27 20 12 11 0 1 57 23 1953
2020 11 to 20 years in the federal public service 22 24 24 15 15 0 1 46 30 1746
2020 More than 20 years in the federal public service 30 28 19 12 11 0 0 58 23 613
2019 Less than 3 years in the federal public service 43 28 15 8 5 0 1 72 13 1421
2019 3 to 10 years in the federal public service 37 28 19 8 8 0 1 65 16 1895
2019 11 to 20 years in the federal public service 25 28 23 12 10 0 0 54 23 1516
2019 More than 20 years in the federal public service 28 28 22 11 9 0 2 56 21 521
2018 Less than 3 years in the federal public service 42 23 18 9 7 0 2 66 16 950
2018 3 to 10 years in the federal public service 28 27 22 12 10 0 1 56 22 1533
2018 11 to 20 years in the federal public service 22 27 24 14 12 0 1 50 26 1270
2018 More than 20 years in the federal public service 30 26 21 11 10 1 2 57 22 443
2017 Less than 3 years in the federal public service 42 27 17 7 6 0 2 70 13 852
2017 3 to 10 years in the federal public service 30 29 21 10 8 0 1 60 18 1816
2017 11 to 20 years in the federal public service 23 30 24 13 10 0 1 53 23 1348
2017 More than 20 years in the federal public service 25 31 24 12 7 0 1 57 19 530

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 20 14 7 6 0 8 71 14 1216
2020 3 to 10 years in the federal public service 35 21 16 10 10 0 8 61 22 1951
2020 11 to 20 years in the federal public service 23 21 22 14 14 0 5 47 30 1741
2020 More than 20 years in the federal public service 31 28 19 10 7 0 5 62 18 611

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 25 14 5 3 1 2 77 8 1215
2020 3 to 10 years in the federal public service 36 31 19 7 4 1 2 68 12 1941
2020 11 to 20 years in the federal public service 28 36 22 8 4 1 1 65 12 1737
2020 More than 20 years in the federal public service 32 34 19 7 5 2 2 68 12 607
2019 Less than 3 years in the federal public service 43 31 14 5 3 1 2 77 8 1423
2019 3 to 10 years in the federal public service 34 33 20 7 4 1 1 68 12 1885
2019 11 to 20 years in the federal public service 26 38 21 10 4 0 1 65 14 1512
2019 More than 20 years in the federal public service 25 38 21 7 6 1 2 65 13 522
2018 Less than 3 years in the federal public service 39 29 19 6 4 2 2 70 10 943
2018 3 to 10 years in the federal public service 26 35 25 7 5 1 1 62 12 1527
2018 11 to 20 years in the federal public service 23 34 24 11 6 1 1 59 17 1264
2018 More than 20 years in the federal public service 21 35 25 11 7 1 1 57 18 444
2017 Less than 3 years in the federal public service 46 28 14 5 4 1 3 76 9 850
2017 3 to 10 years in the federal public service 29 33 20 9 6 1 2 64 16 1815
2017 11 to 20 years in the federal public service 26 33 21 13 5 1 1 60 18 1347
2017 More than 20 years in the federal public service 27 38 19 9 5 1 2 67 14 532

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 28 15 6 3 1 2 75 10 1210
2020 3 to 10 years in the federal public service 28 31 21 12 7 0 1 60 19 1938
2020 11 to 20 years in the federal public service 18 31 26 15 9 0 1 50 24 1738
2020 More than 20 years in the federal public service 18 33 23 14 10 0 1 52 25 611
2019 Less than 3 years in the federal public service 43 29 15 7 4 1 2 74 10 1421
2019 3 to 10 years in the federal public service 29 31 22 11 5 1 1 61 17 1886
2019 11 to 20 years in the federal public service 17 33 27 14 8 0 0 51 22 1513
2019 More than 20 years in the federal public service 17 34 28 12 7 0 1 52 20 520
2018 Less than 3 years in the federal public service 40 26 19 8 4 1 2 68 13 944
2018 3 to 10 years in the federal public service 22 32 26 12 6 1 1 55 19 1528
2018 11 to 20 years in the federal public service 14 31 28 16 9 1 1 46 26 1268
2018 More than 20 years in the federal public service 15 32 26 17 9 0 1 47 27 444
2017 Less than 3 years in the federal public service 43 29 16 5 3 1 3 75 8 849
2017 3 to 10 years in the federal public service 23 31 23 14 7 0 2 56 21 1814
2017 11 to 20 years in the federal public service 16 30 27 18 8 1 1 46 26 1348
2017 More than 20 years in the federal public service 18 30 27 15 8 0 0 49 23 531

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 48 25 15 7 4 1 1 74 11 1217
2020 3 to 10 years in the federal public service 34 30 19 10 5 1 1 65 15 1945
2020 11 to 20 years in the federal public service 29 31 22 10 7 0 1 61 17 1735
2020 More than 20 years in the federal public service 30 30 22 9 7 1 1 61 16 611
2019 Less than 3 years in the federal public service 45 29 15 6 4 1 1 75 10 1419
2019 3 to 10 years in the federal public service 35 30 18 9 6 1 1 66 15 1885
2019 11 to 20 years in the federal public service 28 32 23 10 6 0 0 60 17 1513
2019 More than 20 years in the federal public service 33 35 16 9 5 0 1 69 14 519
2018 Less than 3 years in the federal public service 38 27 19 8 4 1 2 67 12 942
2018 3 to 10 years in the federal public service 28 30 23 11 6 1 1 59 17 1525
2018 11 to 20 years in the federal public service 23 32 24 11 8 0 1 57 19 1257
2018 More than 20 years in the federal public service 27 31 21 11 9 0 1 58 20 441
2017 Less than 3 years in the federal public service 43 28 15 6 5 1 3 73 12 851
2017 3 to 10 years in the federal public service 30 29 21 11 7 0 2 60 18 1814
2017 11 to 20 years in the federal public service 26 30 23 12 7 0 1 57 19 1349
2017 More than 20 years in the federal public service 30 35 18 11 5 0 1 66 16 531

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 22 13 5 3 0 1 79 8 1207
2020 3 to 10 years in the federal public service 42 26 16 9 6 1 1 69 15 1943
2020 11 to 20 years in the federal public service 41 28 16 8 6 1 1 70 14 1741
2020 More than 20 years in the federal public service 42 26 16 7 7 1 1 69 15 608
2019 Less than 3 years in the federal public service 51 24 11 6 5 1 1 77 11 1417
2019 3 to 10 years in the federal public service 40 26 16 9 7 1 1 68 16 1885
2019 11 to 20 years in the federal public service 41 27 16 8 7 0 1 69 15 1509
2019 More than 20 years in the federal public service 44 27 12 7 7 0 1 73 14 519

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 33 30 20 11 5 0 0 63 16 1212
2020 3 to 10 years in the federal public service 30 29 22 11 7 0 1 60 18 1946
2020 11 to 20 years in the federal public service 25 31 23 13 7 0 1 57 20 1745
2020 More than 20 years in the federal public service 26 34 24 10 6 0 1 59 16 610

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 37 29 17 11 5 1 0 67 16 1216
2020 3 to 10 years in the federal public service 29 29 23 11 6 0 0 59 18 1942
2020 11 to 20 years in the federal public service 20 29 24 16 10 0 1 49 26 1743
2020 More than 20 years in the federal public service 22 27 23 15 13 0 1 49 28 607
2019 Less than 3 years in the federal public service 44 30 14 6 3 1 1 76 10 1416
2019 3 to 10 years in the federal public service 38 30 19 8 4 1 1 68 13 1882
2019 11 to 20 years in the federal public service 26 31 22 11 9 0 0 58 20 1509
2019 More than 20 years in the federal public service 25 30 22 13 8 1 1 56 21 521
2018 Less than 3 years in the federal public service 40 28 18 8 4 1 2 70 12 940
2018 3 to 10 years in the federal public service 30 33 21 10 5 1 1 64 15 1521
2018 11 to 20 years in the federal public service 21 29 25 14 10 0 1 51 24 1263
2018 More than 20 years in the federal public service 21 26 26 15 11 0 0 47 26 440
2017 Less than 3 years in the federal public service 42 31 15 6 3 0 2 76 9 848
2017 3 to 10 years in the federal public service 29 33 19 9 6 0 2 64 16 1811
2017 11 to 20 years in the federal public service 21 30 23 15 9 0 2 52 24 1344
2017 More than 20 years in the federal public service 19 30 25 16 9 0 1 49 25 529

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 23 13 4 3 0 2 80 7 1214
2020 3 to 10 years in the federal public service 47 26 16 6 4 0 1 74 10 1946
2020 11 to 20 years in the federal public service 42 30 17 5 4 0 1 73 9 1738
2020 More than 20 years in the federal public service 42 33 16 4 3 0 1 76 8 610
2019 Less than 3 years in the federal public service 63 21 8 4 3 0 2 86 6 1418
2019 3 to 10 years in the federal public service 56 23 11 5 3 0 2 81 8 1884
2019 11 to 20 years in the federal public service 50 27 13 6 4 0 1 77 10 1501
2019 More than 20 years in the federal public service 51 24 10 6 7 0 2 77 13 516
2018 Less than 3 years in the federal public service 62 19 10 2 2 1 3 85 5 937
2018 3 to 10 years in the federal public service 51 23 14 5 4 1 3 77 9 1520
2018 11 to 20 years in the federal public service 46 27 15 5 5 0 2 75 10 1261
2018 More than 20 years in the federal public service 49 27 14 4 4 0 2 78 8 441
2017 Less than 3 years in the federal public service 63 18 11 3 2 0 3 84 5 853
2017 3 to 10 years in the federal public service 53 23 13 5 3 0 3 79 8 1821
2017 11 to 20 years in the federal public service 50 26 13 5 3 0 2 78 9 1351
2017 More than 20 years in the federal public service 48 29 14 3 3 0 2 79 7 530

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 38 31 18 8 4 0 1 69 12 1214
2020 3 to 10 years in the federal public service 28 33 22 11 6 0 1 62 17 1949
2020 11 to 20 years in the federal public service 24 32 24 13 7 0 0 56 20 1738
2020 More than 20 years in the federal public service 25 35 23 9 8 0 0 60 17 611

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 70 16 6 2 1 1 5 90 3 1212
2020 3 to 10 years in the federal public service 60 20 9 3 3 1 5 85 6 1947
2020 11 to 20 years in the federal public service 62 19 8 3 1 0 6 87 5 1739
2020 More than 20 years in the federal public service 65 18 7 4 2 1 4 87 6 610
2019 Less than 3 years in the federal public service 75 12 4 2 2 1 5 92 3 1414
2019 3 to 10 years in the federal public service 70 14 6 2 2 1 6 90 4 1876
2019 11 to 20 years in the federal public service 69 15 6 2 2 0 5 89 5 1511
2019 More than 20 years in the federal public service 70 12 3 2 4 1 8 90 6 519
2018 Less than 3 years in the federal public service 72 12 5 1 3 1 6 90 4 943
2018 3 to 10 years in the federal public service 67 15 7 3 2 1 5 87 5 1524
2018 11 to 20 years in the federal public service 64 16 8 3 3 1 4 85 6 1265
2018 More than 20 years in the federal public service 64 15 9 3 3 1 5 85 6 438

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 83 7 3 2 1 1 3 94 3 1215
2020 3 to 10 years in the federal public service 75 10 5 3 3 1 4 89 6 1952
2020 11 to 20 years in the federal public service 76 11 5 2 2 1 4 90 5 1741
2020 More than 20 years in the federal public service 77 9 5 2 4 2 2 90 6 614
2019 Less than 3 years in the federal public service 78 9 4 1 3 1 3 91 5 1420
2019 3 to 10 years in the federal public service 72 9 6 4 4 1 4 86 8 1892
2019 11 to 20 years in the federal public service 70 13 6 4 4 1 2 86 8 1511
2019 More than 20 years in the federal public service 71 11 6 5 3 1 4 85 8 524
2018 Less than 3 years in the federal public service 76 9 4 2 4 1 5 90 6 942
2018 3 to 10 years in the federal public service 70 11 6 3 4 2 4 86 8 1527
2018 11 to 20 years in the federal public service 68 12 8 4 4 1 4 84 8 1264
2018 More than 20 years in the federal public service 73 12 5 3 2 1 4 89 5 442
2017 Less than 3 years in the federal public service 81 7 3 2 2 1 4 92 4 856
2017 3 to 10 years in the federal public service 72 11 6 3 3 1 4 87 7 1818
2017 11 to 20 years in the federal public service 69 15 6 4 3 1 3 87 7 1353
2017 More than 20 years in the federal public service 74 13 4 4 3 1 2 89 7 533

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 80 11 4 2 1 1 2 94 2 1213
2020 3 to 10 years in the federal public service 71 17 5 2 1 1 3 91 4 1948
2020 11 to 20 years in the federal public service 69 18 7 2 1 0 2 90 4 1735
2020 More than 20 years in the federal public service 71 20 4 2 2 0 1 91 4 610
2019 Less than 3 years in the federal public service 69 18 7 2 2 0 2 89 4 1415
2019 3 to 10 years in the federal public service 59 24 8 3 2 0 2 86 5 1882
2019 11 to 20 years in the federal public service 55 28 9 3 3 0 1 84 6 1507
2019 More than 20 years in the federal public service 57 27 8 4 2 0 2 85 6 518
2018 Less than 3 years in the federal public service 66 19 7 3 2 0 3 88 5 940
2018 3 to 10 years in the federal public service 56 24 11 4 2 0 2 82 7 1524
2018 11 to 20 years in the federal public service 56 25 11 4 2 0 2 82 7 1260
2018 More than 20 years in the federal public service 55 32 6 3 2 0 2 89 5 444
2017 Less than 3 years in the federal public service 74 14 5 2 1 0 3 92 4 854
2017 3 to 10 years in the federal public service 57 25 9 4 2 0 3 85 6 1821
2017 11 to 20 years in the federal public service 53 29 9 4 2 0 2 85 6 1351
2017 More than 20 years in the federal public service 61 25 9 2 2 0 1 87 4 532

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 78 9 6 3 2 1 2 89 5 1207
2020 3 to 10 years in the federal public service 65 16 7 4 5 1 2 84 9 1949
2020 11 to 20 years in the federal public service 65 17 8 4 4 0 2 84 8 1738
2020 More than 20 years in the federal public service 68 16 7 4 4 0 0 85 8 609
2019 Less than 3 years in the federal public service 73 13 5 3 3 1 3 89 6 1413
2019 3 to 10 years in the federal public service 61 19 9 4 5 0 2 82 9 1886
2019 11 to 20 years in the federal public service 57 21 10 5 5 0 1 79 10 1508
2019 More than 20 years in the federal public service 60 19 9 4 5 0 2 81 10 518
2018 Less than 3 years in the federal public service 68 14 8 4 3 1 3 84 8 935
2018 3 to 10 years in the federal public service 55 21 11 5 5 0 2 78 11 1528
2018 11 to 20 years in the federal public service 52 23 12 5 6 0 1 77 11 1254
2018 More than 20 years in the federal public service 52 26 10 5 6 0 1 79 11 441
2017 Less than 3 years in the federal public service 73 12 5 4 2 0 3 88 6 852
2017 3 to 10 years in the federal public service 60 18 9 4 4 0 3 82 9 1818
2017 11 to 20 years in the federal public service 57 23 9 6 4 0 2 81 10 1346
2017 More than 20 years in the federal public service 62 20 8 5 4 1 1 83 9 534

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 72 3 2 0 0 1 21 97 1 1212
2020 3 to 10 years in the federal public service 64 8 3 1 1 1 22 93 3 1947
2020 11 to 20 years in the federal public service 56 15 6 2 1 0 20 88 3 1745
2020 More than 20 years in the federal public service 53 17 7 2 1 0 21 88 4 609
2019 Less than 3 years in the federal public service 72 5 2 1 0 0 19 96 2 1415
2019 3 to 10 years in the federal public service 62 10 4 1 1 1 22 93 2 1880
2019 11 to 20 years in the federal public service 54 16 7 2 1 0 20 87 4 1497
2019 More than 20 years in the federal public service 49 19 7 2 1 0 20 86 5 516
2018 Less than 3 years in the federal public service 67 6 2 1 1 1 22 95 3 935
2018 3 to 10 years in the federal public service 57 9 5 2 0 1 26 90 3 1509
2018 11 to 20 years in the federal public service 47 16 7 3 1 0 26 85 5 1255
2018 More than 20 years in the federal public service 47 19 6 2 1 0 24 88 4 439
2017 Less than 3 years in the federal public service 70 5 2 1 1 0 22 96 2 853
2017 3 to 10 years in the federal public service 58 10 3 1 1 0 26 92 3 1817
2017 11 to 20 years in the federal public service 52 15 7 4 1 0 21 86 5 1352
2017 More than 20 years in the federal public service 51 20 7 2 1 0 21 89 3 534

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 79 10 4 1 1 1 4 93 2 1218
2020 3 to 10 years in the federal public service 74 14 4 1 1 0 5 93 2 1952
2020 11 to 20 years in the federal public service 72 16 6 2 1 0 3 91 3 1747
2020 More than 20 years in the federal public service 70 17 7 2 1 1 3 90 3 611
2019 Less than 3 years in the federal public service 80 8 4 1 1 0 6 94 2 1413
2019 3 to 10 years in the federal public service 71 14 5 1 1 1 6 92 2 1881
2019 11 to 20 years in the federal public service 68 19 6 1 1 0 4 91 3 1504
2019 More than 20 years in the federal public service 68 16 7 2 0 0 6 90 2 521
2018 Less than 3 years in the federal public service 74 11 5 2 1 0 7 92 3 932
2018 3 to 10 years in the federal public service 68 16 7 2 0 1 7 91 2 1523
2018 11 to 20 years in the federal public service 62 20 8 2 1 1 7 88 3 1251
2018 More than 20 years in the federal public service 65 20 7 1 2 0 5 90 3 443
2017 Less than 3 years in the federal public service 78 8 3 1 1 0 9 94 2 850
2017 3 to 10 years in the federal public service 69 14 5 2 1 1 9 92 3 1811
2017 11 to 20 years in the federal public service 66 17 6 2 1 0 7 90 3 1349
2017 More than 20 years in the federal public service 61 24 6 2 1 1 6 91 3 528

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 20 16 8 10 0 1 65 19 1215
2020 3 to 10 years in the federal public service 62 17 9 5 6 1 2 80 11 1952
2020 11 to 20 years in the federal public service 73 14 6 2 2 0 3 90 4 1750
2020 More than 20 years in the federal public service 77 12 4 1 2 0 3 92 3 611
2019 Less than 3 years in the federal public service 46 16 14 9 13 0 2 63 23 1423
2019 3 to 10 years in the federal public service 63 12 7 6 8 1 3 78 15 1890
2019 11 to 20 years in the federal public service 77 11 5 2 2 0 3 91 4 1512
2019 More than 20 years in the federal public service 82 8 3 1 1 0 5 95 2 520
2018 Less than 3 years in the federal public service 38 15 16 12 17 0 1 54 30 942
2018 3 to 10 years in the federal public service 57 15 8 6 10 1 3 74 17 1525
2018 11 to 20 years in the federal public service 69 14 6 2 4 0 4 87 7 1258
2018 More than 20 years in the federal public service 76 10 6 1 3 0 5 90 4 442
2017 Less than 3 years in the federal public service 39 18 15 13 13 0 2 58 26 857
2017 3 to 10 years in the federal public service 53 14 8 8 12 0 4 70 21 1819
2017 11 to 20 years in the federal public service 68 14 5 3 5 1 4 86 9 1353
2017 More than 20 years in the federal public service 72 14 4 2 2 1 4 91 5 534

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 49 26 15 6 2 0 1 76 9 1217
2020 3 to 10 years in the federal public service 44 27 17 6 3 0 1 73 9 1952
2020 11 to 20 years in the federal public service 41 32 16 6 4 0 1 74 9 1752
2020 More than 20 years in the federal public service 44 31 15 5 3 1 1 77 7 612
2019 Less than 3 years in the federal public service 57 23 10 4 3 1 2 83 7 1417
2019 3 to 10 years in the federal public service 51 26 12 5 2 0 2 80 8 1885
2019 11 to 20 years in the federal public service 52 27 13 5 2 0 1 80 6 1512
2019 More than 20 years in the federal public service 54 26 13 4 2 0 3 81 6 517
2018 Less than 3 years in the federal public service 54 23 13 5 2 0 2 79 8 942
2018 3 to 10 years in the federal public service 46 27 14 6 3 0 3 76 10 1521
2018 11 to 20 years in the federal public service 43 30 17 5 3 0 2 75 8 1260
2018 More than 20 years in the federal public service 49 29 12 5 3 0 2 80 8 444
2017 Less than 3 years in the federal public service 58 23 11 4 2 0 2 83 6 855
2017 3 to 10 years in the federal public service 51 25 13 5 3 0 4 79 8 1820
2017 11 to 20 years in the federal public service 48 29 13 4 2 0 3 80 6 1348
2017 More than 20 years in the federal public service 49 27 15 4 2 1 2 79 6 530

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 35 36 19 6 3 0 0 71 10 1215
2020 3 to 10 years in the federal public service 26 38 23 8 4 0 0 64 12 1950
2020 11 to 20 years in the federal public service 24 39 25 7 4 0 0 64 11 1755
2020 More than 20 years in the federal public service 26 45 21 4 3 0 0 71 7 612

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 24 36 29 9 2 0 0 60 11 1218
2020 3 to 10 years in the federal public service 15 33 33 14 5 0 0 48 19 1955
2020 11 to 20 years in the federal public service 10 29 38 16 7 0 0 39 23 1755
2020 More than 20 years in the federal public service 13 31 37 13 6 0 0 44 19 613
2019 Less than 3 years in the federal public service 27 37 27 7 2 0 0 64 9 1424
2019 3 to 10 years in the federal public service 18 34 30 12 4 0 0 53 17 1898
2019 11 to 20 years in the federal public service 11 30 41 14 4 0 0 41 18 1517
2019 More than 20 years in the federal public service 13 29 41 12 4 0 0 43 17 523
2018 Less than 3 years in the federal public service 24 38 27 7 3 0 0 62 10 952
2018 3 to 10 years in the federal public service 13 31 36 16 4 0 0 44 20 1541
2018 11 to 20 years in the federal public service 8 30 39 16 6 0 0 38 22 1276
2018 More than 20 years in the federal public service 11 30 40 14 6 0 0 41 19 447
2017 Less than 3 years in the federal public service 21 38 30 7 3 1 1 59 10 857
2017 3 to 10 years in the federal public service 13 29 38 13 6 0 0 42 19 1825
2017 11 to 20 years in the federal public service 8 27 41 17 6 0 0 35 23 1350
2017 More than 20 years in the federal public service 12 27 39 16 5 0 0 39 21 535

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 8 15 33 29 15 0 0 44 23 1218
2020 3 to 10 years in the federal public service 12 18 37 23 10 0 0 33 30 1949
2020 11 to 20 years in the federal public service 14 22 40 17 7 0 0 24 37 1749
2020 More than 20 years in the federal public service 11 21 42 19 7 0 0 26 32 611
2019 Less than 3 years in the federal public service 7 13 34 27 18 0 0 45 20 1407
2019 3 to 10 years in the federal public service 10 16 38 23 13 0 0 36 26 1883
2019 11 to 20 years in the federal public service 9 21 42 21 7 0 0 28 30 1503
2019 More than 20 years in the federal public service 10 21 40 21 8 0 0 29 31 507
2018 Less than 3 years in the federal public service 6 14 34 27 18 0 1 45 21 929
2018 3 to 10 years in the federal public service 12 18 38 23 9 0 0 32 30 1522
2018 11 to 20 years in the federal public service 11 19 42 21 7 0 0 28 30 1259
2018 More than 20 years in the federal public service 13 20 41 19 8 0 0 27 32 431
2017 Less than 3 years in the federal public service 5 12 37 27 19 1 1 46 16 855
2017 3 to 10 years in the federal public service 8 17 40 24 10 0 1 34 25 1819
2017 11 to 20 years in the federal public service 8 23 42 19 8 0 0 27 31 1351
2017 More than 20 years in the federal public service 8 22 43 21 6 0 0 26 31 533

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 43 36 12 5 1 3 0 81 7 1219
2020 3 to 10 years in the federal public service 37 39 14 6 3 1 0 77 9 1954
2020 11 to 20 years in the federal public service 36 43 12 5 2 1 0 80 7 1753
2020 More than 20 years in the federal public service 44 42 9 2 1 1 0 87 4 612
2019 Less than 3 years in the federal public service 27 35 17 9 5 6 1 67 15 1422
2019 3 to 10 years in the federal public service 26 37 18 11 5 3 0 65 16 1887
2019 11 to 20 years in the federal public service 27 42 18 8 3 2 0 70 11 1512
2019 More than 20 years in the federal public service 30 42 13 8 4 2 0 74 13 520
2018 Less than 3 years in the federal public service 29 33 18 7 5 7 1 68 13 946
2018 3 to 10 years in the federal public service 25 39 19 9 5 2 0 65 15 1534
2018 11 to 20 years in the federal public service 26 43 16 9 4 1 0 70 13 1271
2018 More than 20 years in the federal public service 35 40 12 7 4 1 0 77 11 440
2017 Less than 3 years in the federal public service 21 30 17 12 6 13 1 59 21 857
2017 3 to 10 years in the federal public service 16 35 20 14 9 5 1 54 24 1822
2017 11 to 20 years in the federal public service 15 41 21 11 7 5 0 59 19 1352
2017 More than 20 years in the federal public service 22 41 18 8 6 4 0 66 15 535

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 42 29 12 8 4 5 0 75 12 1213
2020 3 to 10 years in the federal public service 33 32 14 11 6 2 0 67 18 1945
2020 11 to 20 years in the federal public service 30 33 16 12 7 2 0 65 19 1746
2020 More than 20 years in the federal public service 35 37 12 10 4 2 0 74 14 610

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 44 24 11 11 7 2 1 70 19 1214
2020 3 to 10 years in the federal public service 37 29 13 11 8 1 1 67 20 1951
2020 11 to 20 years in the federal public service 37 30 12 12 7 1 0 68 19 1749
2020 More than 20 years in the federal public service 38 30 12 10 9 1 1 69 20 612

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 54 22 11 3 2 5 2 83 5 1214
2020 3 to 10 years in the federal public service 45 28 14 4 3 3 2 77 8 1945
2020 11 to 20 years in the federal public service 45 31 13 5 3 3 1 79 8 1743
2020 More than 20 years in the federal public service 47 27 14 4 5 2 1 77 9 611

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 45 30 13 7 2 3 0 77 9 1219
2020 3 to 10 years in the federal public service 33 33 18 9 5 2 0 67 14 1952
2020 11 to 20 years in the federal public service 32 33 18 10 5 1 0 66 16 1745
2020 More than 20 years in the federal public service 36 33 16 8 5 1 0 70 14 613
2019 Less than 3 years in the federal public service 31 35 16 9 4 4 1 69 14 1423
2019 3 to 10 years in the federal public service 26 34 19 12 8 2 0 61 20 1898
2019 11 to 20 years in the federal public service 22 38 19 13 7 1 0 60 20 1516
2019 More than 20 years in the federal public service 27 38 15 12 6 2 1 66 18 520
2018 Less than 3 years in the federal public service 34 32 17 8 4 5 0 69 13 947
2018 3 to 10 years in the federal public service 22 34 20 13 8 2 0 58 22 1533
2018 11 to 20 years in the federal public service 21 38 18 11 10 1 0 61 21 1274
2018 More than 20 years in the federal public service 27 37 17 10 6 2 0 66 17 442
2017 Less than 3 years in the federal public service 28 38 14 9 5 5 1 70 15 858
2017 3 to 10 years in the federal public service 17 37 19 14 9 3 1 57 24 1823
2017 11 to 20 years in the federal public service 14 37 19 17 10 3 0 53 27 1351
2017 More than 20 years in the federal public service 20 42 19 9 8 2 0 63 18 534

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 34 8 6 1 1 0 84 8 1218
2020 3 to 10 years in the federal public service 39 40 10 8 3 1 0 79 10 1956
2020 11 to 20 years in the federal public service 36 44 12 6 2 0 0 80 8 1753
2020 More than 20 years in the federal public service 44 42 8 4 1 0 0 86 6 614

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 47 32 11 6 3 1 0 80 9 1208
2020 3 to 10 years in the federal public service 38 37 12 9 4 1 0 75 13 1949
2020 11 to 20 years in the federal public service 35 40 14 8 2 1 0 76 10 1740
2020 More than 20 years in the federal public service 45 38 10 4 2 0 0 84 6 613

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 46 29 16 5 1 1 1 77 6 1212
2020 3 to 10 years in the federal public service 34 38 17 6 2 1 2 74 9 1941
2020 11 to 20 years in the federal public service 32 41 18 7 1 1 1 74 8 1733
2020 More than 20 years in the federal public service 40 40 13 4 2 1 1 81 6 612

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 55 27 10 2 1 2 2 86 4 1214
2020 3 to 10 years in the federal public service 45 34 12 4 2 1 2 81 7 1946
2020 11 to 20 years in the federal public service 43 38 12 3 1 1 1 83 5 1745
2020 More than 20 years in the federal public service 49 33 10 3 2 2 2 85 5 610

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 75 14 3 1 0 5 2 96 1 1218
2020 3 to 10 years in the federal public service 65 21 5 1 1 6 1 92 3 1951
2020 11 to 20 years in the federal public service 64 22 6 1 1 4 1 92 2 1744
2020 More than 20 years in the federal public service 68 20 4 2 1 3 2 93 2 608

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 29 9 6 1 4 1 83 7 1216
2020 3 to 10 years in the federal public service 45 36 9 6 2 2 0 83 8 1952
2020 11 to 20 years in the federal public service 49 36 8 3 1 2 0 87 4 1747
2020 More than 20 years in the federal public service 58 32 6 1 1 1 0 91 3 611

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 25 8 7 3 1 0 82 10 1212
2020 3 to 10 years in the federal public service 47 31 9 6 5 1 1 79 11 1947
2020 11 to 20 years in the federal public service 49 31 8 7 4 1 0 81 11 1743
2020 More than 20 years in the federal public service 52 28 7 6 5 0 1 81 12 611

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 60 25 8 4 2 1 1 87 6 1215
2020 3 to 10 years in the federal public service 51 29 10 6 3 1 1 80 10 1952
2020 11 to 20 years in the federal public service 51 30 9 5 3 1 1 82 8 1744
2020 More than 20 years in the federal public service 58 27 9 4 2 1 0 85 6 613

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 16 53 6 21 5 0 0 69 26 19
2020 3 to 10 years in the federal public service 15 43 15 21 5 2 0 59 26 266
2020 11 to 20 years in the federal public service 19 48 14 15 4 0 0 67 19 626
2020 More than 20 years in the federal public service 20 55 9 12 2 1 0 76 14 273
2019 Less than 3 years in the federal public service 14 38 24 15 5 5 0 55 20 21
2019 3 to 10 years in the federal public service 14 40 20 16 6 3 3 56 23 276
2019 11 to 20 years in the federal public service 20 45 15 14 4 1 0 66 19 514
2019 More than 20 years in the federal public service 19 50 12 14 2 1 2 71 17 238

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 100 0 19
2020 3 to 10 years in the federal public service 94 6 266
2020 11 to 20 years in the federal public service 96 4 625
2020 More than 20 years in the federal public service 99 1 274

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 21 48 21 5 5 0 0 69 10 19
2020 3 to 10 years in the federal public service 15 36 16 24 9 0 0 51 33 249
2020 11 to 20 years in the federal public service 17 36 20 19 7 0 0 54 26 597
2020 More than 20 years in the federal public service 23 41 16 13 7 0 0 64 20 270
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 9 91 1198
2020 3 to 10 years in the federal public service 10 90 1944
2020 11 to 20 years in the federal public service 9 91 1744
2020 More than 20 years in the federal public service 11 89 610

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 8 92 1208
2020 3 to 10 years in the federal public service 14 86 1941
2020 11 to 20 years in the federal public service 12 88 1748
2020 More than 20 years in the federal public service 14 86 612
2019 Less than 3 years in the federal public service 11 89 1424
2019 3 to 10 years in the federal public service 17 83 1897
2019 11 to 20 years in the federal public service 17 83 1512
2019 More than 20 years in the federal public service 17 83 520
2017 Less than 3 years in the federal public service 12 88 857
2017 3 to 10 years in the federal public service 17 83 1820
2017 11 to 20 years in the federal public service 20 80 1353
2017 More than 20 years in the federal public service 17 83 536
2014 Less than 3 years in the federal public service 8 92 801
2014 3 to 10 years in the federal public service 14 86 1936
2014 11 to 20 years in the federal public service 17 83 1240
2014 More than 20 years in the federal public service 15 85 746

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 37 63 99
2020 3 to 10 years in the federal public service 38 62 272
2020 11 to 20 years in the federal public service 51 49 217
2020 More than 20 years in the federal public service 60 40 86

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 78 22 99
2020 3 to 10 years in the federal public service 71 29 271
2020 11 to 20 years in the federal public service 78 22 217
2020 More than 20 years in the federal public service 77 23 86
2019 Less than 3 years in the federal public service 77 23 152
2019 3 to 10 years in the federal public service 82 18 323
2019 11 to 20 years in the federal public service 83 17 259
2019 More than 20 years in the federal public service 75 25 88
2017 Less than 3 years in the federal public service 78 22 96
2017 3 to 10 years in the federal public service 78 22 318
2017 11 to 20 years in the federal public service 76 24 264
2017 More than 20 years in the federal public service 82 18 92
2014 Less than 3 years in the federal public service 70 30 68
2014 3 to 10 years in the federal public service 78 22 272
2014 11 to 20 years in the federal public service 80 20 206
2014 More than 20 years in the federal public service 74 26 113

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 56 24 12 2 1 2 2 84 4 78
2020 3 to 10 years in the federal public service 50 32 6 10 1 1 1 83 11 194
2020 11 to 20 years in the federal public service 42 40 10 5 3 1 0 82 8 169
2020 More than 20 years in the federal public service 40 41 9 6 3 0 0 81 9 66
2019 Less than 3 years in the federal public service 61 21 5 10 2 0 0 82 12 114
2019 3 to 10 years in the federal public service 47 37 7 6 3 0 0 85 9 261
2019 11 to 20 years in the federal public service 45 38 6 7 4 0 0 83 11 212
2019 More than 20 years in the federal public service 47 31 8 6 8 0 0 78 14 66
2017 Less than 3 years in the federal public service 54 32 5 9 0 0 0 86 9 76
2017 3 to 10 years in the federal public service 46 35 5 8 4 0 2 84 12 248
2017 11 to 20 years in the federal public service 50 32 5 9 4 0 0 82 13 202
2017 More than 20 years in the federal public service 37 43 5 8 7 0 0 80 14 75
2014 Less than 3 years in the federal public service 66 25 0 2 2 4 0 95 5 48
2014 3 to 10 years in the federal public service 57 28 8 4 2 0 0 86 6 214
2014 11 to 20 years in the federal public service 47 39 5 6 3 0 1 87 9 166
2014 More than 20 years in the federal public service 56 36 1 4 2 0 1 93 6 84

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 51 29 8 3 2 3 4 86 5 1215
2020 3 to 10 years in the federal public service 47 31 9 5 2 3 3 83 7 1952
2020 11 to 20 years in the federal public service 49 32 8 4 2 2 3 85 6 1751
2020 More than 20 years in the federal public service 52 27 10 4 3 2 3 82 7 612
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 22 48 26 5 69 31 1220
2020 3 to 10 years in the federal public service 38 41 21 1 52 48 1956
2020 11 to 20 years in the federal public service 36 45 18 1 55 45 1756
2020 More than 20 years in the federal public service 33 50 17 0 61 39 614

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Less than 3 years in the federal public service 47 53 262
2020 3 to 10 years in the federal public service 32 68 744
2020 11 to 20 years in the federal public service 27 73 634
2020 More than 20 years in the federal public service 29 71 200

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 20 24 19 14 16 2 6 47 32 262
2020 3 to 10 years in the federal public service 11 17 19 18 29 1 5 30 50 744
2020 11 to 20 years in the federal public service 7 18 15 24 30 1 4 27 58 632
2020 More than 20 years in the federal public service 8 21 22 18 25 2 4 31 45 199

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 18 19 20 17 22 0 3 39 40 262
2020 3 to 10 years in the federal public service 6 15 16 22 38 1 3 21 63 745
2020 11 to 20 years in the federal public service 3 12 14 25 43 1 2 16 69 634
2020 More than 20 years in the federal public service 7 17 17 20 36 2 0 25 58 201

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Less than 3 years in the federal public service 50 16 8 2 1 4 18 85 5 1216
2020 3 to 10 years in the federal public service 38 21 16 9 7 2 7 65 18 1951
2020 11 to 20 years in the federal public service 36 22 17 10 8 1 5 62 20 1751
2020 More than 20 years in the federal public service 40 20 15 6 10 1 9 66 17 613
2019 Less than 3 years in the federal public service 51 16 10 5 4 2 12 78 10 1412
2019 3 to 10 years in the federal public service 33 21 17 11 12 1 5 58 24 1882
2019 11 to 20 years in the federal public service 31 22 18 12 12 1 4 55 25 1509
2019 More than 20 years in the federal public service 40 18 14 9 11 1 7 63 22 519
2018 Less than 3 years in the federal public service 45 18 12 5 5 3 12 74 12 946
2018 3 to 10 years in the federal public service 30 19 18 12 14 1 5 52 28 1530
2018 11 to 20 years in the federal public service 30 21 18 11 14 1 5 55 26 1270
2018 More than 20 years in the federal public service 40 14 12 9 15 2 8 60 26 444
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